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NCR 5953 Wireless Office Headset User Manual
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1. 24 26 28 30 Keyboard Matrix for 5953 USB DynaKey The keyboard matrix comprises a list of key numbers and respective Chapter 4 Programming 4 5 positions within the keyboard translation table The default keyboard map for the 5953 USB DynaKey Product ID 0x0321 is as follows Sorted by Offset ad N GE m wl 0 4 HOEA ll 0 6 1 2 20 E1 43 LSh F 10 4 1 22 EO BA LCtl F1 1 E SN Sea Oo S LI S o 0 61 9 E1 41 LSh F8 6 0 0 l 0 0 5 Ouma CC zo es ete ters 3 f2 O SI AS OO Wi A BL 0 Wil A AI AN N OINI N Ot N Oj gt Sorted by KeyNumber FPGA Key Usage Offset No 1 2 48 1 0 44 34 32 14 10 4 78 26 20 110 72 24 22 108 88 8 6 106 120 40 38 Oo N Dl oF SI Ww N 10 11 12 13 14 19 16 17 18 19 20 21 0 E1 E1 E1 E1 E1 E1 E1 EO eo oO O O O Usage System 45 3C 3D 3E 3F 40 41 43 5F 60 61 3A 5C 5D 5E 3B 59 5A 5B 58 Function F11 F12 LSh F3 LSh F4 LSh F5 LSh F6 LSh F7 LSh F8 LSh F10 7 8 9 LCtl F1 4 5 6 LCtl F2 1 2 3 Enter 4 6 Chapter 4 Programming Sorted by Offset 80 28 ace ea a o pepe m JEN seta EC SE 3 3 54 5 0 80 3 4 56 23 EK 1 82 na AE cue DI zx JH mo 4 HEA sa Ff 1 2 Gaia A aa ida UCM i 4 70 OE SEK RENE z j 7 7e 7 Et 4 B i p B E W N gt So N
2. procedures about how to connect the USB DynaKey to the host terminal 1 Route the Powered USB Cable and DVI Cable down through mount and out the back of the base 19942a Chapter 3 Hardware Installation 3 5 2 Connect the cables to the DynaKey e Connect the terminal DVI cable to the DynaKey DVI connector e Connect the terminal Powered USB cable to the DynaKey Powered USB connector e Connect external USB devices to the DynaKey USB connectors optional DVI Powered USB Dual USB Single USB Video In Data Power In External External 19905a 3 6 Chapter 3 Hardware Installation Installing an Integrated Customer Display 5972 F040 The Integrated 5972 2 x 20 Display is mounted to the 5953 using feature 5972 F040 Integrated Display Swivel Telescoping Post Telescoping Post Adapter Customer Display Post Base Screw 4 20050 Chapter 3 Hardware Installation 3 7 Install the Customer Display Post Base Secure it with screws 4 Customer Display Post Base 19850 3 8 Chapter 3 Hardware Installation 2 Route the cable display connector end up through the mount components as shown below This is a tight fit and the connector has to be angled in order to make it though the openings Use care to not damage the wires 3 Assemble the post components Chapter 3 Hardware Installation 3 9 Connect the cable to the display module a Rem
3. 98 46 392 70 1568 94 6272 118 25088 Ab 23 104 47 415 71 1661 95 6645 119 26580 Note The frequency fis given by the equation f 27 5 x2 This table provides the full set of freguencies defined however the hardware itself may not generate all of these freguencies and the freguencies actually generated may not exactly match any of the freguencies listed Lower freguency numbers produce lower tones and higher freguency numbers produce higher tones NCR Platform Software Components NCR provides three platform software components for configuring the keyboard the NCR USB DynaKey Control the Set USB Key Matrix application and the Set USB Key Clicks application NCR USB DynaKey Control NCRUsbKeyBoardCtl is an ActiveX control that contains a method for setting the key clicks SetClicks and a method for downloading the key translation matrix information SetKeyMatrix 4 10 Chapter 4 Programming The SetClicks method examines all currently enumerated HID devices finds those with a Vendor ID equal to NCR s assigned Vendor ID 0x0404 Among all qualified devices found each device is searched for a KEY_CLICK_INFO feature report that contains Volume Frequency and Duration usages When a matching device is found that device s product ID PID is used to locate keyclick values within the Registry The values found in the registry are sent to the device in the KEY CLICK IN
4. DynaKey may be damaged Disassembling the DynaKey 1 Disconnect the external cable s DVI Powered USB Dual USB Single USB Video In Data Power In External External 19905 6 6 Chapter 6 Hardware Service Removing the Remote Table Top Mount 2 Remove the Left and Right Housings from the mount one screw on each side n Screws 2 19907 3 Remove the screws 4 that secure the Remote Table Top Mount to the DynaKey module Screws 2 _ Screws 2 20055 Chapter 6 Hardware Service 6 7 Removing the Back Cover 4 Remove the Access Cover by applying pressure on the release tabs and then lifting up 19943a 5 Remove the 7 screws that secure the Back Cover and remove the cover Screws 4 Screws 3 19944a 6 8 Chapter 6 Hardware Service Removing the MSR 6 Disconnect the MSR Cable J1 from the Controller Board 7 Remove the screws 2 that secure the MSR assembly 8 Push the plastic latching tab down and remove the MSR assembly Screws 2 MSR Cable 19945 9 Remove the screw that secures the MSR module Note When reassembling the MSR notice there are actually two screws used to mount the MSR One was removed in the previous step 7 MSR Screw 17193 Chapter 6 Hardware Service 6 9 MSR Cleaning Cards Part Part Number MSR Cleaning Card Dry 998 0052929 MSR Cleaning Card Wet 603 9004998 Removing the Spea
5. DynaKey powered off Note The LED may also be orange for a few seconds on power up before display is active 1 4 Chapter 1 Overview Keylock Positions The USB DynaKey includes a standard NCR Keylock accessible through the FPGA There are four positions Exception Locked Retail and Supervisor They are explained in the following table Abbreviation Position Description Ex Exception Used by the customer or service representative to perform low level programming such as workstation diagnostics configuring the workstation or loading the workstation L Locked Used to lock keyboard input to prohibit use of normal functions R Retail Used when performing normal retail mode functions S Supervisor Used by the supervisor to provide highest level of workstation control in cases such as refunds and running totals External Standard PC Keyboard Connector An external keyboard can be connected to the 5953 through one of the external USB ports This permits alphanumeric entry via a standard computer keyboard Data is simply passed through to the host via the Powered USB connector Chapter 1 Overview 1 5 Special PC Setup Keypad Layout On power up the operator can switch the DynaKey into an alternate keypad layout that can be used with many PC BIOS setup and configuration routines The alternate layout contains keys such as ESC TAB END and arrow keys which are not available in the normal keypad layout T
6. also minor technical improvements primarily a benefit for systems integrators One example is the ability for host software to detect the presence or absence of the MSR Keylock and Glide Pad 5 2 Chapter 5 5953 USB DynaKey Migration Another example is the use of standard USB protocols throughout and even standard USB HID device classes where such device standards exist The design helped develop an additional standard in the case of the MSR Use of such standards eases the job of systems engineers and integrators Discussion Chapter 5 5953 USB DynaKey Migration 5 3 The NCR 5953 DynaKey Operator Interface contains an LCD display and a set of keys in a physical configuration that has been found useful to retailers The keyboards have additional features some optional that add value to the retail environment The following table lists these features in a comparison chart of the two DynaKey models Following the table are paragraphs that more fully explain the jargon Feature Color 800x600 High Bright Long Life LCD LCD Interface Touch Option Hot Plug POS Checkout style keyboard Double High Double Wide Keys Keyboard Programmability Keylock Key Click Error Tone MSR Scanner port 5953 Wedge Yes NCR Proprietary Yes No Standard PS 2 with 35 keys 8 DynaKey 13 capable Firmware Detected limited keys Fixed limited 4 position wedge Yes programmable Yes wedge 3 track Wedge RS232 l
7. and Frequencies Note N freq N freq N freq N freq N freq N freq A 0 28 24 110 48 440 72 1760 96 7040 120 28160 Bb 1 29 25 117 49 466 73 1865 97 7459 121 29834 B 2 sd 26 123 50 494 74 1976 98 7902 122 31609 C 3 33 27 131 51 523 75 2093 99 8372 123 33488 Db 4 35 28 139 52 554 76 2217 100 8870 124 35479 D RE 29 147 53 587 77 2349 101 9397 125 37589 Eb 6 299 30 156 54 622 78 2489 102 9956 126 39824 E 7 41 31 165 55 659 79 2637 103 10548 127 42192 F 8 44 32 175 56 698 80 2794 104 11175 Gb 9 46 33 185 57 740 81 2960 105 11840 G 10 49 34 196 58 784 82 3136 106 12544 Ab 11 52 35 208 59 831 83 3322 107 13290 A 12 55 36 220 60 880 84 3520 108 14080 Bb EX C2 58 37 233 61 932 85 3729 109 14917 Chapter 4 Programming 4 9 Note N freq N freq N freq N freq N freq N freq B 14 62 38 247 62 988 86 3951 110 15804 C 15 65 39 262 63 1047 87 4186 111 16744 Db 16 69 40 277 64 1109 88 4435 112 17740 D 17 73 41 294 65 1175 89 4699 113 18795 Eb 18 78 42 311 66 1245 90 4978 114 19912 E 19 8 amp 2 43 330 67 1319 91 5274 115 21096 F 20 87 44 349 68 1397 92 5588 116 22351 Gb 21 92 45 370 69 1480 93 5920 117 23680 G 22
8. before replacing any component in the system Symptom DynaKey keypad not working Some keys on the DynaKey keypad not working External Keyboard not working Probable Cause Keylock in L position Keyboard not powered DynaKey is in PC Setup mode LED is flashing red green DynaKey hot plugged into terminal with terminal powered on Keylock in L position Keyboard plugged into workstation Keyboard not powered Solution Turn Keylock to another position Possible shorted condition Power for USB devices is controlled by a USB distribution switch Power cycle the system Re boot the system Turn Keylock to another position Plug keyboard into DynaKey Controller Board Possible shorted condition Power for USB devices is controlled by a USB distribution switch Symptom Speaker not working MSR not working Scanner not working LCD Dim Contrast too Light or Dark Lines in LCD Display Probable Cause Speaker harness not connected MSR card not oriented properly MSR harness loose or broken Scanner not powered Unit is cold Unit is in direct sunlight Internal LCD harness loose Bent pin in external LCD cable Chapter 6 Hardware Service 6 3 Solution Connect speaker harness to DynaKey Controller Board Ensure that magnetic stripe on card is up when swiped Ensure that the MSR harness is securely fastened to the DynaKey Controller Board and that none of the wir
9. following table Chapter 4 Programming 4 3 Table 1 NCR Proprietary HID Usages Usage Hexadecimal Value HID USAGE PAGE NCR MISC OxFF8F KEYLOCK 0x01 KEYBOARD TONE 0x02 KEYBOARD MAP 0x03 KEY CLICK INFO 0x11 ERROR TONE 0x12 TONE FREQUENCY 0x21 TONE DURATION 0x22 TONE VOLUME 0x23 KEY MATRIX USAGE 0x31 The report descriptors as emitted by the HID device should be consulted as the authority for the format of the reports Software should access fields using report descriptor based techniques and should not assume that all revisions of the product use identical report descriptors The following provides interpretation information for these reports Keylock hardware HID interface The keylock reports its positions as HID buttons The positions are assigned as follows e Button 1 Ex e Button2 L e Button3 R e Button 4 S Tone hardware interface The ErrorTone usage collects a tone output report that sounds an immediate tone The KeyClick usage collects a tone output report that sets the sound made for a key click The units for Duration are milliseconds The volume is a value between Logical_Minimum silent and Logical_Maximum greatest volume The tone is an index from Table 2 Note Numbers and Frequencies 4 4 Chapter 4 Programming The MSR interface The MSR conforms to the USB HID standard for MSRs as described in the HID Usage Tables for POS Ver 1 02 see littp www usb org developers hidpage htmlitpos The Key Ma
10. keyboard Each and every key can be re assigned as desired only limited by the capabilities of a standard USB HID keyboard Based on registry entries a program on the PC sends a complete keyboard layout matrix to the keyboard firmware From that moment on the firmware will send the newly assigned keys over the USB connection No translation software is required in the host PC New key values are assigned using registry entries This means a DynaKey can be replaced in the field without any extra programming steps Once the terminal has been set up with key assignments a replacement DynaKey will automatically receive the programmed key assignments Key assignments are sent from the registry whenever an NCR USB DynaKey is connected to the PC whether at power on or hot plugged Each key can be programmed to be a dead key one single key or a two key combination Most keys will be single key values However some keys may be programmed as a two key combination For example the combination of Shift and F1 key values may be used to provide compatibility with the 5953 Wedge DynaKey A double zero key is another potential use for this feature Any combination of up to two key values may be assigned to a single plunger on the keyboard The registry values can be managed using a simple text editor along with the O S supplied registry editor Alternatively a GUI utility non supported is available for visually manipulating the key assignments in th
11. n seek e Po en Ee ge Ge NCRUsbKeyboardCtl HID usages ese ese se sesse ese ese ees Programmable Key Matrix Configurable Key Click Tone aicut itn ee Gee KNAK NCR Platform Software Components NCR USB DynaKey Control Parameterization Registry bI EE EE times tend ven NCR USB DynaKey Control Data Capture Registry libia 4 12 12 1 Inch USB DynaKey Video Drivers 4 15 Chapter 5 5953 USB DynaKey Migration Bes AE EE EE ER ORR N a DISCUSSION ENE LCD 800x600 High Bright Long Life Color ABSES AG N OR N Touch Opod ese Eise is eke eb oe DE lee die ME ER EE ER TE EE IE N POS Checkout Style Keyboard cirie Double High Double Wide Keys uses nne rette Keyboard Programmability alianti Kok cai de M Ertror FONE lm EE ee end tede eere tre dus Eres ende Ed ettet SE AMNEM bM ro Additonal pori igo riui ED M Fingerprint ONSE iaia Smartcard Reader ri iese poteit Ee Ge eiiis Key Re mapping Registry Manipulation Tool Chapter 6 Hardware Service Safety Requirements Problem Isolation ProOCSQUEeS cucinare Troubleshooting Table Servicing the DynaKey Module Disassembling the Dynaket aruiiaanaiaii iaia Removing the Remote Table Top Mount Removing the Back Cover Removing the MSc MSR Cleaning Cattds ic ciali Removing the Speaker Assembly Removing the Controller Board s
12. using the Write Registry button This is the only action that actually causes the registry to be written All other actions are held in program memory for display on the GUI The Exit button exits the control If the Exit key is pressed without pressing the Write Registry button then no modifications are saved Hovering over an individual key brings up the information about that key In this example the mouse is hovering over the middle key and the dialog is displaying the NCR Key number 2 in this case the USB usage currently assigned 0x45 and the system translation of the usage F12 Chapter 5 5953 USB DynaKey Migration 5 13 Clicking on an individual key enables the Key Number and Usage dialog box The current assignments are shown and two new key usages may be selected from the drop down boxes Once selected the new value can be assigned using the OK button In the illustration below the top right key Key number 3 has been clicked and is showing a combination of two usages which will result in system translation to left Shift F3 Key 3 2 Usages Ox3c F3 Oxe1 L Sh Left Shift j F me Usage 1 F3 Usage 2 L Sh Left Shift v wa TT 5 14 Chapter 5 5953 USB DynaKey Migration Chapter 6 Hardware Service Safety Requirements Carefully follow these safety requirements before servicing the USB DynaKey Warning The DynaKey LCD contains hazardous voltages and should only b
13. 2 4 13 NCRUsbKeyboardCtl HID usages 4 2 NCRUsbKeyClickCtl 4 9 O Operating Range 2 1 p Physical Environment 2 1 Power Consumption 222 Problem Isolation Procedures Programmable Key Matrix 4 4 Programming 4 1 USB DynaKey Capabilities 4 1 R Remote Table Top Mount installing 3 4 g Screen Saving unblanking the LCD 3 19 Screen Saving Feature Serial Number Location Service and Repair 6 1 Servicing the DynaKey Module Set USB Key Clicks Application 4 13 Set USB Key Matrix Application 4 12 SetUsbKeyClick 4 13 SetUsbKeyMatrix Speaker 155 Special Keypad Mode T Table Top Mount 2 4 Troubleshooting Table 6 2 U Unique POS Capabilities 4 2 USB DynaKey Capabilities 4 1 USB DynaKey Tone Frequencies 4 8
14. B for data and power e Digital Visual Interface DVI cable for video 1 2 Chapter 1 Overview Compatibility The USB DynaKey is designed for the following terminals Features Controller Board NCR 7452 Release 4 0 or later NCR 7456 DVI Communications industry standard video communications USB Communications Three Type A connectors for external devices Field Programmable Gate Array FPGA Controls the Keylock Speaker LED MSR and Keypad It communicates to the host terminal through the USB Hub 12 1 Inch active matrix TFT color LCD SVGA 800 x 600 262 144 colors Multi color power status LED Keylock Three track ISO MSR and JIS two track MSR optional Speaker separate from the PC speaker Scanner interface USB Integrated 2 x 20 Customer Display optional Integrated keypad The Controller Board contains a Field Programmable Gate Array FPGA and configuration Flash memory Except for video all communications from the 5953 to the host terminal are through the Universal Serial Bus USB hub Chapter 1 Overview 1 3 Multi Color Power LED On the face of the USB DynaKey is a multi color power LED The status and condition indicated by the LED are shown as follows Status Condition Green DynaKey power on Orange LCD in standby mode or see note below Red FPGA reporting an error condition Flashing DynaKey keypad in PC Setup mode red green See Special Keypad mode in Installation Off
15. FO feature report Each time SetClicks is invoked it reads Volume Frequency and Duration keyclick parameters from the registry If these parameters are not found in the registry default values are written to the registry and these default values are used This causes the registry to contain the values most recently sent to NCR HID KeyClick devices The default values for Volume Frequency and Duration SetUsbKeyClick are 15 1318 and 16 respectively The SetKeyMatrix method examines all currently enumerated HID devices finds those with a Vendor ID equal to NCR s assigned Vendor ID 0x0404 Among all qualified devices found each device is searched for a KEYBOARD_MAP feature report that contains an array of KEY_MATRIX_USAGE usages When a matching device is found that device s PID is used to locate Key Matrix entries in the Registry If no Key Matrix values are found for that specific PID no Key Matrix download is performed For each KEYBOARD MAP device located SetKeyMatrix creates a full default keyboard matrix that duplicates the factory default matrix of the specific product located Next the registry is read for replacement values within the Keyboard Matrix All registry values found in the appropriate registry key are replaced within the default matrix Finally the full key matrix as modified by registry values is sent to the keyboard using the KEYBOARD_MAP feature report Chapter 4 Programming 4 11 NCR USB DynaKey Con
16. NCR RealPOS 5953 USB DynaKey Release 2 1 User Guide C2 NCR 2006 B005 0000 1457 Issue B The product described in this book is a licensed product of NCR Corporation NCR is a registered trademark of NCR Corporation It is the policy of NCR Corporation NCR to improve products as new technology components software and firmware become available NCR therefore reserves the right to change specifications without prior notice All features functions and operations described herein may not be marketed by NCR in all parts of the world In some instances photographs are of equipment prototypes Therefore before using this document consult with your NCR representative or NCR office for information that is applicable and current To maintain the quality of our publications we need your comments on the accuracy clarity organization and value of this book Address correspondence to Manager Information Products NCR Corporation 2651 Satellite Blvd Duluth GA 30096 Copyright 2002 By NCR Corporation Dayton Ohio U S A All Rights Reserved Preface Safety Requirements Caution This device should only be powered by a power source which meets Safety Extra Low Voltage SELV and LPS Limited Power Source requirements per UL1950 IEC 950 and EN 60 950 The power source must be certified by the appropriate safety agency for the country of installation Audience This manual is written for hardware inst
17. aller service personnel system integrators programmers and field engineers ii iii Table of Contents Chapter 1 Overview Introdu OIE reine vat menm gee GE dee ee tU Compatibility M Feat TeS me Controller DOSES ior evinced GO issie ierse Multi Color Power LED Keylock POSHIONS canada External Standard PC Keyboard Connector Special PC Setup Keypad Layout Three Track MSR or Two Track JIS MSR ee ee Chapter 2 Site Preparation Physical Bry ORME js aiar Operating Bone siese iseer eed uie Se ge deed se ee de oe se MR RR DUANE NUI RDUM RE Trans di BEE EER N EE EE EE NE Electrical ReguireMents san lower Consumption cicca Cable Length Limitations Dimensions lla a a Chapter 3 Hardware Installation Introduction echt aaa Serial Number Location Cable Connector Access DYMO Ure Opi ha Installing a USB DynaKey regi Installing a Remote Table Top USB DynaKey 5964 K032 Installing an Integrated Customer Display 5972 F040 Installing a Checkstand Mounted Dynakey Installing a 5953 K023 Checkstand Mount Powering Upi Special Keypad Model Normal Operating Mode iui Screen Saving Feature ee de el ek ed Chapter 4 Programming igid1 075 RAR RARO CORO RR AA CA OO AE USB Dynakey Capabilities nia FPGA Firmware Defaults cara Unique POS Capabilities eiser se
18. andards including a standard for Human Interface Devices This standard specifies behavior for many devices that are widely used in the computer industry and allows proprietary extensions to be added for those devices that are less widely used NCR s keyboard includes both fully standard HID devices such as the keyboard itself and the MSR and less widely used and thus customized HID devices such as the Keylock and Error Tone 5 6 Chapter 5 5953 USB DynaKey Migration The USB DynaKey implements a standard seven port USB Hub internally which provides independent connectivity to the several functional sections that comprise the DynaKey Both USB and Wedge NCR DynaKeys include keys that accept customer specified key caps and labels For example one customer may wish to include buttons for DEPT CLASS and SKU on his keyboard A different customer may have no use for these keys but may want TIRES BATTERIES and ACCESSORIES on specific keys Capable keys provide for this customization Double High Double Wide Keys With capable keys you can put caps over pairs of plungers resulting in larger keys On a standard keyboard the space bar the Enter Tab Delete Shift Control and Alt keys are all wider than the rest These keys are implemented with one or two plungers but they cannot be modified for different functionality On NCR keyboards the capable keys may be capped in pairs Key caps are available that cover two plungers eit
19. at connects through USB An external USB Smartcard reader can be connected to one of the available external USB ports There is currently no integrated Smartcard reader available or planned but an extra internal USB port makes an integrated reader possible Chapter 5 5953 USB DynaKey Migration 5 11 Key Re mapping Registry Manipulation Tool A GUI Active X control for Windows is available though non supported by NCR to simplify manipulation of the DynaKey keyboard re mapping registry entries Below is a screen shot of the GUI with the right mouse button clicked to show the current key assignments Dialog E Calculator Kep Pad Option C Telephone Read Registry Restore Defaults Write Registry HI EN B B B B B EEEE EEEE m n a m n E 5 12 Chapter 5 5953 USB DynaKey Migration A common need is toggling the keypad number layout between telephone and calculator style so a special button is available for that function The values currently stored in the Registry for NCR 5932 USB DynaKeys can be retrieved by clicking the Read Registry button The only values stored in the registry are the values that are non default All of the keys can be restored to default values with the Restore Defaults button After assigning new values to keys or restoring default values the values have not yet been used to replace the current values stored in the registry The new values may be written to the registry
20. cription of Channel 2 differential pair 15 of Channel 2 differential pair TMDS Data 2 R Shield Ground Unused 274 DVI Link Unused 274 DVI Link DVI DDC Clock DVI DDC Data No connection 1 of Channel 1 differential pair of Channel 1 differential pair TMDS Data 1 3 Shield Ground Unused 274 DVI Link Unused 274 DVI Link Power for DDC EEPROM Ground Hot Plug Detect 1 of Channel 0 differential pair of Channel 0 differential pair TMDS Data 0 5 Shield Ground Unused 274 DVI Link Chapter 6 Hardware Service 6 19 Pin Symbol Description 21 n c Unused 2 4 DVI Link 22 GND TMDS Clock Shield Ground 23 CLOCK 1 of Clock differential pair 24 CLOCK of Clock differential pair 25 C1 ENAVDDMAG Magna ENA VDD 26 C2 TFT SEL2 Magna Panel ID2 27 C3 TFT SEL1 Magna Panel ID1 28 C4 TFT SELO Magna Panel IDO 29 C5 GND Ground 30 GND Ground Powered USB Connector Pin Symbol Description 1 GND 12V Return 2 GND USB Ground 3 12V 12V Power 4 DATA USB Data 5 12V 12V Power 6 DATA USB Data 7 GND 12V Return 8 5V USB Power Shell FRAME Frame Ground 6 20 Chapter 6 Hardware Service USB Connectors Pin Signal Name 1 VBUS 2 D 3 D 4 GND Shell Shield Typical Wiring Assignment Red White Green Black Drain Wire Chapter 6 Hardware Service 6 21 Cables DVI to DVI 497 0422831 1 0m 1416 C723 0010 497 0422832 4 0 m 1416 C723 0040 DVI DVI 5953 E Termi
21. ctiveX COM control NCRUsbKeyboardCtl that provides a mechanism by which the keyboard features of key click sound and key translation matrix can be set The keyboard firmware is standard USB compatible keyboard firmware with added extensions for POS specific functions The keyboard supports the following minimum standard PC keyboard capabilities e System Reset Control Alt Delete 4 2 Chapter 4 Programming The keyboard has additional capabilities unique to the POS environment The keyboard firmware supports the following POS functions e Programmable keyboard matrix e Configurable key click tone FPGA Firmware Defaults During USB initialization all USB devices are required to enumerate Each device reports its data and ID to the host where the Host USB driver sends the report to the corresponding USB Device Driver Power Up and Reset POS Default Conditions e Default keyboard matrix configuration e Calculator style numeric keypad configuration e Num Lock On Unique POS Capabilities The keyboard firmware supports the following POS specific extensions to the standard PC firmware e Programmable Key Matrix e Configurable Keyclick Tone e NCR Platform Software Components NCRUsbKeyboardCtl HID usages NCRUsbKeyboardCtl employs industry standard and NCR Proprietary HID Usage interfaces to exercise the keyboard control programming capability of the firmware The NCR Proprietary usages are contained in the
22. d Optional Power Consumption 5953 Module Cable Length Limitations Configuration Voltage Tolerance 12 V Supply Voltage 10 5V 5V 5V 5V Typical 16 0W 5 5 5 5 Maximum 19 2 W Length Connected to a host terminal 4m 13 ft Current Max 1600 mA 500 mA 500 mA 500 mA 100 mA Dimensions 470 mm 18 5 in AA AAR AN A 470 mm 18 5 in 263 mm 10 3 in AAR RAAR RA Chapter 2 Site Preparation 2 3 300 mm 11 7 in w p 255 mm 10 0 in 20051 14 5 in 2 4 Chapter 2 Site Preparation 5953 K023 Checkstand Mount The Checkstand Mount is fully adjustable between the minimum and maximum dimensions that are illustrated below The DynaKey can also be rotated right and left of center shown by approximately 90 degrees as well as tilted from a vertical position to approximately 45 degrees shown 114mm 425in 89 mm 3 5 U O O A 7 6 mm 0 30 in 480 mm 19 0 in 400 mm 15 75 in 49909 Chapter 2 Site Preparation 2 5 There are two positions to install the post to the back of the DynaKey 270 mm 10 75 in 140 mm 5 5 in X 105 mm 4 13 in 200 mm ii lt 8 0 in 19908 2 6 Chapter 2 Site Preparation Chapter 3 Hardware Installation Introduction Caution This device should only be powered by a power
23. e Front Cover from the Checkstand Base Upper Half Checkstand Base Upper Half Front Cover I Thumbscrew 17322 Chapter 3 Hardware Installation 3 13 6 Screw the Checkstand Base onto the back of the DynaKey 4 screws 17323 3 14 Chapter 3 Hardware Installation 7 Route the cables through the upper half of the Checkstand Base Install the Thumbscrew and the Front Cover Be sure to leave enough slack in the cables to permit easy tilting of the DynaKey D 17449 8 Plug the LCD cable into the DynaKey e Optional Plug a scanner cable into the DynaKey e Optional Plug a PC compatible keyboard cable to the DynaKey Powering Up Chapter 3 Hardware Installation 3 15 9 Route the cable s through the upper half of the Checkstand Base and install the Thumbscrew and the Front Cover Be sure to leave enough slack in the cable s to permit easy tilting of the DynaKey 10 Route the cable s into the lower half of the Checkstand Base and through the countertop 11 Slide the Side Cover onto the lower half of the Checkstand Base 12 Slide the upper half of the Checkstand Base into the lower half of the Checkstand Base and tighten the Thumbscrew This section describes how to power up the system and the initial checkout procedures after all hardware has been installed 1 Plug the terminal AC Power Cord into an AC power source 2 Turn the Keylock on the DynaKey to the Ex position 3 Power on the s
24. e NCR 5953 USB DynaKey is hot pluggable That is both the DVI and USB connections may be disconnected and the DynaKey replaced without removing power from the terminal The Wedge DynaKey cannot be removed or replaced without removing power from the terminal POS Checkout Style Keyboard The greatest difference between the NCR Wedge DynaKey and the USB DynaKey is the communications between the keyboard and the host computer The Wedge DynaKey communicates using the PS 2 communications protocol which is bit serial and operates at approximately 25Kbps The USB DynaKey uses the USB 1 1 protocol which is a newer and different bit serial protocol that operates at either 1 5 or 12Mbps The keyboard operates at 12Mbps Furthermore each of these protocols includes a software layer The PS 2 software layer is very simplistic and presents a challenge when adding additional capabilities beyond the keyboard itself All the added devices such as MSR Keylock tone and scanner are implemented as wedge devices That term means that these devices are wedged into the keyboard data stream and must spoof their way past the O S to transfer data This technique though widespread can have problems and is not standardized The USB software layer is standardized and richly defined It supports multiple simultaneous channels of communications and allows additional capabilities to be added without negative impact Furthermore USB defines several levels of st
25. e registry See the Key Re mapping Registry Manipulation Tool section for more information 5 8 Chapter 5 5953 USB DynaKey Migration Keylock Key Click Error Tone MSR Both Wedge and USB DynaKeys include a 4 position keylock In the Wedge DynaKey it is an every unit item EUI whereas in the USB DynaKey the keylock can be optional if required as a SCER The Wedge DynaKey implements the keylock as a PS 2 wedge device The USB DynaKey implements the keylock as a separate HID device Because USB is designed for plug and play PnP the presence or absence of the keylock is easily detected by the host software In both DynaKeys placing the key in the L locked position disables the keyboard In the Wedge DynaKey the MSR and the external scanner port are disabled In the USB DynaKey the MSR and the external USB ports are disabled Both Wedge and USB DynaKeys provide a small speaker that can be used to make a key click sound The exact sound made for key clicks is programmable in both devices and the sounds available are comparable Both Wedge and USB DynaKeys incorporate the ability for host software to evoke an error tone using the key click speaker The capabilities are comparable Both Wedge and USB DynaKeys provide an optional 3 track MSR in either ISO or JIS head configurations The Wedge DynaKey cannot detect if the MSR is present and even if it could has no way to indicate that information to the host computer Sca
26. e serviced by gualified service personnel Warning Before servicing the eguipment plug your safety strap into a proper grounding outlet Failure to do so could damage the equipment Caution Before servicing the USB DynaKey power down the terminal or PC and disconnect the terminal AC power cord Disconnect the cables from the workstation Caution To protect the internal circuitry from damage unplug the AC power cord and then momentarily press the power switch ON to drain the power supply capacitance Caution The power supply cord is used as the main disconnect device Ensure that the socket outlet is located installed near the equipment and is easily accessible Attention Le cordon d alimentation est utilis comme interrupteur g n ral La prise de courant doit tre situ e ou install e a proximite du mat riel et tre facile d acc s 6 2 Chapter 6 Hardware Service Problem Isolation Procedures NCR offers both on site and mail in service for the NCR RealPOS 5953 USB DynaKey Before calling for service or mailing in your unit for repair step through the problem isolation procedures below to make sure the DynaKey module is in need of repair Also your answers to these questions may speed the servicing of your DynaKey Troubleshooting Table The following table provides general troubleshooting tips for the DynaKey If you experience a problem with your DynaKey please explore the possible solution options in this table
27. ent instance of the application should be terminated In this case the application only terminates the background instance and does not remain resident itself or invoke the control to set the keyboard matrix map Chapter 4 Programming 4 13 SetUsbKeyMatrix may be launched by hand using the Windows Start gt Run option or any equivalent shortcut technique desktop quick launch pad menu If started in this manner the command line can optionally contain strings of the form keyword value where keyword is one of the defined parameters and value is an optional numeric value to be applied to that key The following table gives the available command line parameters Table 4 Command line Parameters Keyword Value Decimal numbers Value Close Close any background session found n a runtime A number of seconds to remain resident 0 indefinitely waiting for additional devices to initialize 1 Keywords are not case sensitive and may be abbreviated to 3 or more characters Set USB Key Clicks Application SetUsbKeyClick is a Windows application for the Desktop O S versions Windows 98se Windows 2000 that uses the NCRUsbKeyboardCtl control to set keyclick tone parameters The application operates as a memory resident background process for a duration that may be specified on the command line If no duration is specified the application remains resident until terminated by user action While resident the applicati
28. es have pulled loose from the connector Possible shorted condition Power for USB devices is controlled by a USB distribution switch Wait 15 minutes for unit to reach operating temperature before measuring brightness or contrast Do not expose the unit to operating temperatures below 5 degrees C For best display quality keep the unit out of direct sunlight or other bright light sources Re seat the LCD harness at the DynaKey Controller Board and LCD ends Check both ends of the LCD cable for bent pins Fix or replace cable 6 4 Chapter 6 Hardware Service Symptom No display Green LED No display orange LED Probable Cause Internal LCD cable loose Internal backlight harness loose 7452 7453 PC Unit in standby mode screen blank PC or workstation not turned on Cables loose Solution Re seat the LCD harness at the DynaKey Controller Board and LCD ends Ensure that the backlight harness is securely fastened to the DynaKey Controller Board Return unit from standby as required by application Ensured Keylock not in L position Turn PC or workstation ON Ensure all cables are securely fastened Chapter 6 Hardware Service 6 5 Servicing the DynaKey Module This section provides detailed instructions on to how to disassemble the DynaKey Warning Only properly trained personnel using proper grounding procedures should service the DynaKey Personal injury could occur or the
29. he alternate layout allows the operator to configure a PC without an external alphanumeric keyboard See the Installation chapter Three Track MSR or Two Track JIS MSR Speaker The 5953 includes an optional integrated International Organization for Standardization ISO three track analog MSR head or a two track JIS MSR head The 5953 includes a built in speaker By default it sounds key clicks but it can be programmed to sound tones under control of the application program The speaker is tied to the speaker control of the host terminal so that whenever the terminal speaker sounds so does the 5953 speaker Integrated 2 x 20 Customer Display The Model 5953 supports an optional integrated 2 x 20 VFD customer display The display is installed using the 5964 K032 Remote Table Top Mount and the 5972 F040 Integrated Post Mount 1 6 Chapter 1 Overview Chapter 2 Site Preparation Physical Environment Operating Range Condition Temperature Relative Humidity Atmospheric Pressure Storage Range Condition Temperature Relative Humidity Transit Range Condition Temperature Relative Humidity Range 5 to 45 C 10 to 90 Non condensing 3000 meters max Range 10 to 50 C 10 to 90 Range 40 to 60 C One week max 5 to 95 2 2 Chapter 2 Site Preparation Electrical Requirements 5953 Module from Host External USB Port External USB Port External USB Port Fingerprint Boar
30. her double high or double wide When two keys are capped individually the keyboard firmware must detect each one as a different key and must send different messages to the host computer to indicate that different keys were pressed When the same two keys are capped together the firmware must know this and send only one message With the 5953 Wedge DynaKey this is accomplished by using firmware that senses both plungers and the time lag between the plungers If adjacent plungers are pressed within a certain interval then the firmware only sends one of the two Which one it sends is fixed and the time lag is fixed Thus although this method works it is subject to occasional error due to small mechanical tolerance problems It is also somewhat limited in flexibility With the 5953 USB DynaKey the keyboard is fully programmable Two keys that are capped together can be programmed to literally be the same key Duplicate messages are discarded Thus there is no limit to the flexibility and no problem can be induced by the same minor mechanical problems experienced with the 5953 Wedge DynaKey Chapter 5 5953 USB DynaKey Migration 5 7 Keyboard Programmability The 5953 Wedge DynaKey includes the ability to select whether the keypad should be telephone or calculator style This is implemented with a simple toggle that selects which layout is used No other programming is available The 5953 USB DynaKey includes full programmability of the
31. imited pre 5953 USB Yes Industry Standard DVI Future Option Yes Standard USB HID with 35 keys 8 DynaKey 13 capable Fully Programmable Fully Programmable 4 position USB Human Interface Design HID Yes programmable Yes USB HID 3 track Standard USB HID See General Purpose USB 5 4 Chapter 5 5953 USB DynaKey Migration Feature Power LED Additional ports Smartcard Reader Fingerprint sensor 5953 Wedge qualified scanners Yes No No LCD 800x600 High Bright Long Life Color The NCR 5953 DynaKey has an 800x600 High Bright Long Life Color LCD panel The USB and Wedge versions of the DynaKey employ similar panels with similar visibility and endurance characteristics LCD Interface Touch option 5953 USB Ports section Yes Three General Purpose USB ports for Scanner and or any USB 1 1 compliant device Possible Future Option not currently planned Planned USB module replaces Keylock The NCR 5953 Wedge DynaKey was designed at a time when an industry standard for LCD connections had not yet emerged and therefore used an NCR proprietary interface The 5953 USB DynaKey has been designed with the now standard DVI interface which allows the use of more industry standard parts The WEDGE Dynakey is available with an optional touch screen interface A touch option is planned but not yet available for the USB DynaKey Hot Plug Chapter 5 5953 USB DynaKey Migration 5 5 Th
32. ipe the glass screen clean Warning Do not use any other types of cleaners such as vinegar solvents or degreasers These can damage the screen Wipe the screen and edges dry Allow the glass and screen edges to completely dry before using the unit When cleaning has been completed plug in the keyboard cable and power on the workstation Index Disassembling the DynaKey 6 5 5 Double high Double wide 5953 DynaKey Keys Table top mount 3 5 5953 K023 Checkstand Mount De EE installing EX Me 5953 K023 Table Top Mount 2 4 Electrical Environment 2 2 G E Cable Length Limitations 2 2 Features 1 2 Cables Firmware 4 1 DVI to CHAMP FPGA field programmable DVI to DVIj6 21 gate array 4 1 Powered USB FPGA Firmware Defaults 4 2 Checkstand Mount installing 3 11 Cleaning the Glass I Compatibilit ntegrated Customer Display pa 7 installin Configurable Keyclick Tone amp Connecting to the Host K Connector Panel Access Connector Pin Out Keyboard Matrix for 5932 USB Information 6 18 DynaKey PID 0x0320 4 5 Keylock D positions 1 4 RE Er Keylock Positions 1 4 Index 2 M MSR Cleaning Cards 6 9_ Multi Color Power LEDJ1 3 N NCR Platform Software Components 4 9 NCR USB DynaKey Control 4 9 NCR USB DynaKey Control Data Capture Registry 4 12 NCR USB DynaKey Control Parameterization Registry Values 4 11 NCRUsbKeyboardCtl 4 1
33. ker Assembly 10 Disconnect the speaker cable from Controller Board 11 Slide the speaker out of the metal fingers on the LCD Bracket Speaker 20062 6 10 Chapter 6 Hardware Service Removing the Controller Board 12 Disconnect the cables on the Controller Board LCD Backlight Connectors LCD Connector Speaker Connector LED Board Connector Keypad Connectors MSR Connector Keylock Connector Keypad LED cp Backlight Keylock Speaker 20056 Chapter 6 Hardware Service 6 11 13 Remove the screws in the Controller Board and in the Connector Bracket 6 screws 14 Remove the board Note Verify all are cables free and out of the way prior to removal Screws 4 Screws 2 20067 6 12 Chapter 6 Hardware Service Removing the LCD 15 Remove the screws 4 that secure the LCD Bracket to the Front Bezel Screws 4 2 20061 16 Remove the LCD Bracket Assembly Verify that all cables are free before removing the LCD bracket Chapter 6 Hardware Service 6 13 17 Remove the screws 4 that secure the LCD to the LCD Bracket Screws 4 USB LCD Bracket 20066 6 14 Chapter 6 Hardware Service Removing the Keypad 18 Remove the screws 3 that secure the Keypad to the Front Bezel Screws 3 19924 19 Remove the keypad Chapter 6 Hardware Service 6 15 Removing the Keylock Adapter Assembly 20 To Remove Keylock assembly squeeze the plastic retainer
34. n Retail Systems Group Atlanta 2651 Satellite Boulevard Duluth GA 30096 5810 Type of Equipment Information Technology Equipment Model Number Class 5953 Electrical Ratings Input 12 V dc 2 0 A NCR Corporation 1700 South Patterson Boulevard Dayton OH 45459 USA declares that the equipment specified above conforms to the referenced EU Directives and Harmonized Standards EU Directive Harmonized Standard s 89 336 EEC EMC EN 55022 EN 55024 73 23 EEC Low Voltage EN 60 950 A1 A2 A3 A4 All Director of Quality Assurance NCR Corporation Retail Products amp Systems Atlanta 2651 Satellite Boulevard Duluth GA 30096 5810 European Contact International IP Counsel 206 Marylebone Road London NW1 6LY England Chapter 1 Overview 20064 Introduction The NCR RealPOS 5953 USB DynaKey is a Point of Sale POS keyboard with a built in 12 1 inch flat panel Liquid Crystal Display LCD Unique to the DynaKey is a set of ATM style keys DynaKeys which are located beside the display The functions of these keys change depending on the software application appearing on the LCD Also included is an optional Keylock or Fingerprint recognition a 3 track ISO or 2 track JIS Magnetic Stripe Reader MSR a speaker and 3 USB Type A connectors for external devices The speaker volume is controlled by software The 5953 interfaces with the host terminal via two cables e Powered Universal Serial Bus US
35. nal 19725b Powered USB 12 V to 2 x 4 Locking Connector 497 0424838 1 0 m 1416 C757 0010 497 0424839 4 0 m 1416 C757 0040 Powered USB 5953 i i ili a Powered USB Terminal DVI to CHAMP 497 0423054 1 0m 1416 C729 0010 497 0423055 4 0 m 1416 C729 0040 DVI CHAMP 5953 Terminal 20060 6 22 Chapter 6 Hardware Service DynaKey Cleaning Procedures NCR keyboards are designed for general retail applications These products are resistant to spills and dust However these products are not spill proof or dust proof To maintain proper keyboard operation users should prevent water beverages or cleaning agents from being introduced into the keyboard during storage operation or cleaning To clean your keyboard use the following procedures 1 2 3 Turn off power to your workstation Unplug keyboard cable from your workstation Spray liquid cleaner such as window cleaner spray or a product designed for cleaning office computer equipment onto a soft cloth to wipe the keys and housing clean Do not spray liquid cleaners directly onto the keyboard Let the keyboard dry completely before reusing Use either a canned air type office supply product or a small vacuum to remove dust or foreign objects from between the keys Cleaning the Glass 1 Spray an ammonia based glass cleaner on a soft cloth and gently w
36. nner port Chapter 5 5953 USB DynaKey Migration 5 9 The USB DynaKey implements the MSR as a separate USB HID device conforming to the published HID standard for MSR devices As with the keylock the PnP feature of USB communications makes it a simple matter for the host computer and thus the customer s application to be aware of the presence or absence of the MSR The Wedge DynaKey contains an NCR proprietary RJ 45 connection for RS 232 based scanners This port has several technical limitations and a limited subset of NCR scanners are qualified The USB DynaKey has no RJ 45 connector for RS 232 scanners But see Additional Ports below Additional ports Power LED The Wedge DynaKey has no additional ports beyond the Scanner port The USB DynaKey provides three standard self powered USB ports These connections allow a USB scanner or for that matter any standard USB device to be connected through the DynaKey to the host computer Both the Wedge and USB DynaKeys have an LED that indicates when power is present Fingerprint Sensor The USB DynaKey has been designed to accommodate a fingerprint sensor module This module replaces the keylock module and operates as another independent USB device through the internal hub The Wedge DynaKey does not have this capability 5 10 Chapter 5 5953 USB DynaKey Migration Smartcard Reader The USB DynaKey has been designed to accommodate an external or internal Smartcard reader th
37. o oy S oa Co O Sorted by KeyNumber ___SortedbyOffset X Y FPGA Key ini xd System X Y FPGA Key Prada E d Offset No Function Offset No T 23 24 25 26 27 28 29 30 31 32 33 34 35 O O O O O O O O S O O o 62 37 58 3A 3B 3C 3D 3E 3F 40 41 51 52 System Function 0 0 Period Enter F1 F2 F3 F4 F5 Chapter 4 Programming 4 7 Sorted by Offset Sorted by KeyNumber ETE dica E MES IE dira rd Offset No 1 2 Function Offset No 1 2 Function O a N O N Pu x i rm Co quan Co n n o N O N o N N O AG A W N N 4 8 Chapter 4 Programming Configurable Key Click Tone The FPGA has the ability to sound a short chirp whenever a key is pressed providing auditory feedback to an operator of the keyboard This auditory feedback is optional The FPGA may be configured to make the sound or not to make the sound depending on the particular application USB DynaKey Tone Frequencies The frequency is transmitted to the FPGA as a Note Number Note numbers are equivalent to specific frequencies The note number sent to the FPGA is selected by rounding the requested frequency to the nearest frequency number given by the table of Note Numbers N and Frequencies freq listed in the following table Table 2 Note Numbers
38. on receives device attachment notifications for HID devices and when these are received invokes the NCRUsbKeyboardCtl control to set key click tone parameters 4 14 Chapter 4 Programming Command line parameters may include a value for the runtime duration If specified the application remains resident only for the requested duration This permits the application to be used only during defined events such as system start up and after which the application will no longer remain resident in memory The command line parameters may also specify that a background memory resident instance of the application should be terminated In this case the application only terminates the background instance and does not remain resident itself or invoke the control to set keyclick parameters SetUsbKeyClick may be launched by hand using the Windows Start gt Run option or any equivalent shortcut technique desktop quick launch pad menu If started in this manner the command line can optionally contain strings of the form keyword value where keyword is one of the defined parameters and value is an optional numeric value to be applied to that key The following table gives the available command line parameters Table 5 Command line Parameters Keyword Value Decimal numbers Value close Close any background session found n a runtime A number of seconds to remain resident 0 indefinitely waiting for additional devices to ini
39. ove the Integrated Display Bracket 2 screws b Connect the cable to the 2 x 20 VFD Assembly c Replace the Integrated Display Bracket Phillips PH Screw Integrated Display Bracket 2 x 20 VFD Assembly 4 24 x 0 625 x ff 20054 3 10 Chapter 3 Hardware Installation 5 Install the Customer Display assembly onto the base of the table top mount 6 Connect the Customer Display Cable to a Powered RS 232 connector on the host terminal Chapter 3 Hardware Installation 3 11 Installing a Checkstand Mounted DynaKey The 5953 USB DynaKey supports the 5953 K023 Checkstand Mount 5953 K023 Checkstand Base 20065 Installing a 5953 K023 Checkstand Mount Note The cable s for the USB DynaKey can be routed through the Checkstand Base 1 Loosen the Thumbscrew on the side of the Checkstand Base and then slide the upper half of the Checkstand Base out of the lower half of the Checkstand Base Checkstand Base Upper Half ae b Thumbscrew Side Cover Mounting Plate Checkstand Base L Lower Half 17321 3 12 Chapter 3 Hardware Installation 2 Slide the Side Cover off the lower half of the Checkstand Base 3 In the desired location on the countertop drill four 6 mm 0 25 in holes for the mounting bolts and one 38 mm 1 5 in hole for the DynaKey cable s Use the Checkstand Base as a template for locating the holes 4 Bolt the Checkstand Base Lower Half to the countertop 5 Remove the Thumbscrew and th
40. own Press the F2 key to put it into the BIOS configuration routine Use the special keypad layout to run the system s BIOS Configuration routine Note The DynaKey Setup Keypad Mode is provided simply as a convenience feature If you prefer not to use this mode simply connect an external keyboard to one of the DynaKey USB ports to use for system configuration 3 18 Chapter 3 Hardware Installation Normal Operating Mode After setup and configuration the keyboard can be reset to exit the special keypad mode This is done by power cycling the DynaKey or pressing the 10 and 12 keys simultaneously This puts the keyboard back into its normal operating mode as shown Usually keys 22 23 and 21 25 are capped together by default ae F1 27 F2 28 F3 20 F4 3 ps 31 F6 83 F7 33 F8 35 34 v F11 Ft Shift F3 4 5 ife Shift F4 Shift F5 Shift F6 3 8 9 Shift F7 Shift F8 Shift F10 10 11 12 13 7 8 9 Cntl F1 a 1 45 16 47 i 4 5 6 Cntl F2 18 19 20 2 1 2 3 CR 22 28 24 25 0 0 a CR 20069 Note Numeric keypad is shown in calculator layout Chapter 3 Hardware Installation 3 19 Screen Saving Feature The display has a time out function that causes the display to go blank after several minutes of inactivity The screen saving feature is controlled by NCR platform software integrated into the 5953 drivers Note If your screen saver is active and the Keylock is in the L po
41. pp 2 Debugger 4 File 10 20 40 for immediate DcapFile C NcrDataCap log DcapFileMax 0 Max KB of data cap file DcapMask 00000003 Hex mask of events to capture DcapTime 1F00 Hex time option s 100 m s 300 h m s 700 m d h m s 800 digits millisec 1000 threadid DcapVersion 1 1 3 DcapLinePrefix NCRUsbKeyboardCtl Set DcapMask to 0x01 to receive only Error messages Set to 0x02 or higher receives all messages Set USB Key Matrix Application SetUsbKeyMatrix is a Windows application for the Desktop O S versions Windows 98se Windows 2000 that uses the NCRUsbKeyboardCtl control to set a keyboard matrix map The application operates as a memory resident background process for a duration that may be specified on the command line If no duration is specified the application remains resident until terminated by user action While resident the application receives device attachment notifications for HID devices and when these are received invokes the NCRUsbKeyboardCtl control to set the keyboard matrix map Command line parameters may include a value for the runtime duration If specified the application remains resident only for the requested duration This permits the application to be used only during defined events such as system start up and after which the application will no longer remain resident in memory The command line parameters may also specify that a background memory resid
42. s and push the Keylock assembly out the front of the unit Plastic Retainers 16990 6 16 Chapter 6 Hardware Service 21 Remove the Keylock by prying the Retaining Clip off with a small screwdriver 22 The LED Board can be removed by prying off the Tinnerman Clip Keylock Retaining Clip Tinnerman Clip 19925 Replacing the Keylock assembly 1 Align the tabs and snap into place 2 Carefully route the wires through the bezel Re Assembling the DynaKey To re assemble the DynaKey module use the reverse order of the previous procedures In addition check the following 1 Before closing the cabinet check the LCD to make sure there are no fingerprints or lint particles on it 2 Make sure the cables are routed properly before closing the cabinet Chapter 6 Hardware Service 6 17 Controller Board Connector Identification LED LCD Backlight J5 J7 J8 Speaker Keypad J10 J2 J3 Not Used J14 a 4 t _ ee Not Used G js ry e i i e 9e LCD i J18 Single Port External USB J9 Dual Port External USB J11 Powered USB Input J15 DVI J16 19936 6 18 Chapter 6 Hardware Service Connector Pin Out Information DVI Connector wo cf xa af Al el ol n efo 2 NIH Bl Bl Bl eB Bl Bl Bl a SO wo ol N al of al Fl N BI o Symbol CH2 CH2 GND N c N c DDC_CLK DDC_Data n c CH1 CH1 GND n c n c 5V GND LVHPDET CH0 CH0 GND n c Des
43. sition you may need to put the Keylock into another position to un blank the LCD When a key is pressed to return the display from screen saver mode the resulting keystroke is passed to the application by default See the Programming chapter for information on how to program the controller for proper panel OFF ON sequencing 3 20 Chapter 3 Hardware Installation Chapter 4 Programming Firmware USB DynaKey Capabilities The NCR USB DynaKey is a multifunction device comprised of several functions including a keyboard switch matrix and a speaker Both of these functions are controlled by a single field programmable gate array FPGA The keyboard matrix translates between a key switch physical location and the key data reported to the host PC This matrix is programmable The matrix may be replaced in whole or in part permitting any key to be mapped to any function The FPGA has the ability to sound a short chirp whenever a key is pressed providing auditory feedback to an operator of the keyboard This auditory feedback is optional The FPGA may be configured to make the sound or not to make the sound depending on the particular application The FPGA has no static memory and thus cannot retain any settings after power loss Thus each time the system to which this keyboard is connected is powered up or any time the keyboard is connected to a powered system the FPGA must be informed of any pertinent settings This function is an A
44. ss Removing the LCD sorsi Removing the Key pad iui sides seek EG eet ede Removing the Keylock Adapter Assembly Replacing the Keylock assembly Re Assembling the DYna Ese sees ee Se RE vi Controller Board Connector Identification eric Connector Pin Out Information n DVI Connector rai eie erre tbe e e kegel Powered USB Connector ii USB Connectors esse ee ee ee enne enne nennen nennen Cables DVI to DVI Powered USB 12 V to 2 x 4 Locking Connector DVI to CHAMP sessenta iaia DynaKey Cleaning Piotta Cleaning the el E MEM vii Revision Record Issue Date Remarks A Aug2002 Firstissue B Dec02 Updated Programming Chapter with firmware interface information Viii Radio Frequency Interference Statements Federal Communications Commission FCC Information to User This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residen
45. supply source which meets Safety Extra Low Voltage SELV and LPS Limited Power Source requirements per UL1950 IEC 950 and EN 60 950 The power source must be certified by the appropriate safety agency for the country of installation Caution Use a grounding strap when installing this feature The DynaKey is fully assembled at the factory This section describes Serial number locations Cable Connector Access Mounting Options Installing a USB DynaKey Installing an Integrated Customer Display Powering Up Screen Saving Features 3 2 Chapter 3 Hardware Installation Serial Number Location The serial number is located on the bottom edge of the DynaKey module Serial Number Label y 19940 Chapter 3 Hardware Installation 3 3 Cable Connector Access The cable connectors are located on the bottom of the 5953 assembly Tilt display to access the cable connectors DVI Powered USB Dual USB Single USB Video In Data Power In External External 19905a Mounting Options The 5953 USB DynaKey can be installed various configurations 5964 K032 Remote Table top Mount 7401 K533 Wall Mount 5952 K024 Checkstand Mount w Base 5953 K023 Checkstand Mount 3 4 Chapter 3 Hardware Installation Installing a USB DynaKey Installing a Remote Table Top USB DynaKey 5964 K032 This section discusses how to install the USB DynaKey hardware configurations See the terminal Hardware User s Guide for specific
46. tial area is likely to cause interference in which case the user will be required to correct the interference at his own expense NCR is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR The correction of interference caused by such unauthorized modification substitution or attachment will be the responsibility of the user The user is cautioned that changes or modifications not expressly approved by NCR may void the user s authority to operate the equipment Canadian Department of Communications This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectriques dict par le ministr re des Communications du Canada Voluntary Control Council for Interference VCCI CORBI PRES RMS BERS VCCI OR CARO 7 F A ABR BE CT ORE RR ORATS BR WjeeESsEILILIEAADUEY3 DOWOICITERS IEB IAR EED FLAIBRENSZLIEBSVET Declaration of Conformity Manufacturer s Name NCR Corporation Manufacturer s Address NCR Corporatio
47. tialize 1 Keywords are not case sensitive and may be abbreviated to 3 or more characters Chapter 4 Programming 4 15 12 1 Inch USB DynaKey Video Drivers When using 12 1 displays or any other displays driven off the C amp T 69000 chipset it is recommended that the video drivers for the 69000 be used These drivers are available on NCR software CD D370 1111 0100 previously G370 0830 0000 Drivers and installation instructions are available on this software CD for Win 3 1 Windows 95 Windows NT 4 0 and Windows 2000 Drivers are not needed for DOS Chapter 5 5953 USB DynaKey Migration Overview The NCR RealPOS 5953 USB DynaKey is a replacement for its predecessor the 5953 Wedge PS 2 DynaKey with features and advantages not present in the older product This chapter is a discussion of those features with some explanation of the advantages e Powered Universal Serial Bus USB for data and power Digital Visual Interface DVI cable for video The NCR RealPOS 5953 USB DynaKey improves on its predecessor by taking advantage of features of the Digital Visual Interface DVI and Universal Serial Bus USB to increase flexibility and connectivity The major advances are e Standard Liquid Crystal Display LCD interface e Full keyboard re programmability e Added general purpose connectivity via on board port e Flash programmable firmware e Future expandability for fingerprint sensor module and smartcard reader There are
48. trix The Key Matrix report contains an overlay for the keyboard look up table It is organized in FPGA Offset order and contains pairs of 8 bit usages one pair per key position Values of zero produce no usage report Two different usages produce two simultaneous usages being reported The number of positions is given by the report descriptor Programmable Key Matrix The keyboard matrix is completely programmable translating between a key switch physical location and the key data reported to the host PC Through this keyboard provision you can switch the numeric keypad layout from the default calculator layout to a telephone layout by organizing the keyboard matrix to mimic either mode of operation Note If you change the numeric keypad layout you must also physically remove and swap the key caps on the first and third rows of the keypad The key codes for the numeric keypad are identical to the IBM PS 2 101 key keyboard Double high Double wide Keys Several keys on the keyboard can accept optional keycaps that cover two keys to produce double high or double wide keys When you press a double high or double wide keycap the keyboard firmware sends the keycode for both keys When usages are the same only one keycode is sent Using the programmable key matrix feature the keyboard matrix can be programmed to support double high or double wide keys by specifying the same key code for both key locations supported by the key cap 1 1
49. trol Parameterization Registry Values Program Parameterization Registry values appear under the registry key HKEY_LOCAL_MACHINE SOFTWARE NCR USBKeyboard PID_0321 Table 3 Key Value Definitions Keyword Value Decimal numbers Default Registry KeyClick frequency A frequency between 1760 DWORD 27Hz and 42192 Hz KeyClick volume A value between 0 15 DWORD and 15 KeyClick duration A number of 23 DWORD milliseconds 0 1023 the sound should be produced usage to be installed matrix for keynumber section for PID_0321 IKeywords are not case sensitive 2The Keywords frequency volume and duration and their values as sent to the keyboard tone device are written to the registry This enables a systems management program to determine current keyclick settings 3The keynumber value name is a decimal number that must be one of the possible key numbers for the designated product For example SetKeyboardKeyEntry 0321 requires the registry contain a key named HKLM Software NCR USBKeyboard PI D_0321 KeyMatrix and under this key there must be one or more values with names 1 through 128 that correspond to the key numbers 4 12 Chapter 4 Programming NCR USB DynaKey Control Data Capture Registry Values NCR Data Capture Registry values appear under the registry key HKEY LOCAL MACHINENSOFTWARENNCRNNCRUsbKeyboardCtlNDataCapture DcapControl 2 10 Hex destination s 1 DCap A
50. ystem Special Keypad Mode The BIOS setup routine requires keys that are not present in the regular DynaKey keypad layout such as the ESC and End keys Although the Dynakey has a PC keyboard port a PC keyboard may not be readily available to the operator To use the DynaKey to run setup routines you can place the DynaKey into a special alternate layout mode that replaces the normal layout of the keypad and function keys To enter the special Setup Keypad Mode proceed as follows 3 16 Chapter 3 Hardware Installation 1 Power up the system 2 After the memory test completes hold down key number 10 and key number 12 simultaneously Make sure both keys are held down together The 10 and 12 keys must be the first two keys pressed after a power on If any other keys are pressed first pressing the 10 and 12 keys simultaneously will not put the DynaKey into the Setup Keypad Mode The status LED flashes red green to indicate that the keypad entered the Setup Keypad Mode 4 35 34 F1 Y 26 4 2 3 ow F2 lt Insert F9 f ua Home F10 F3 _ 7 8 9 Tab End 29 F4 T 10 11 12 13 7 8 9 ESC 4 5 6 F 31 48 19 20 a F6 1 2 3 CR P 2 23 em 25 32 F7 0 0 Del CR 33 F8 s 20070 Note Numeric keypad is shown in calculator layout Chapter 3 Hardware Installation 3 17 All unlabeled keys are non functional in Setup Keypad Mode Ignore any stuck key error messages displayed as a result of the keys being held d
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