Motorola DCT3400 DVR User Manual
Contents
1. 19 Connecting To an A V Receiver Audio Only 20 Connecting an A V Receiver Audio Only 21 Connecting To a Stereo TV eese nennen 22 Connecting a Stereo TV 23 Connecting to a Stereo TV and Stereo VCR 24 Connecting a Stereo TV and Stereo VCR 25 Connecting to an A V Receiver TV and VCR 26 Connecting an A V Receiver TV and VCR 27 o MOTOROLA Recording Your Connections J 28 Data Devices u nnmnnn J u J J J J J 29 Troubleshooting 1 2 u ua nianna 30 DCT3400 User Guide INTRODUCTION Congratulations on receiving a Motorola DCT3400 Series High Definition Advanced DVR Cable Terminal Motorola has merged the extraordinary features of digital cable the seemingly endless programming options interactive program guides video on demand VoD and commercial free CD quality music with the flexibility of a dual tuner digital video recorder DVR and the incredible picture quality and sound of high definition TV HDTV HDTV provides up to2. For information on configuring your DCT3400 settings see Optimizing Your Cable Terminal for High Definition TV 19 o MOTOROLA CONNECTING TO AN A V RECEIVER AUDIO ONLY 9 Y Y Audio SPDIF audio Optical SPDIF connection connection connection DCT3400 Either or neur ovo s CABLETV VIDEO2 20 DCT3400 User Guide Connecting an AN Receiver Audio Only The audio connections options to your A V receiver or home theater receiver are Optical SPDIF Connect the optical SPDIF cable to the OPTICAL SPDIF connector on the cable terminal and the corresponding connector on the A V receiver Coaxial SPDIF Connect the digital audio cable to the SPDIF connector on the cable terminal and the corresponding connector on the A V receiver Stereo audio R and L Connect the stereo audio cable to the AUDIO R and L connectors on the cable terminal and the corresponding connectors on the A V receiver If you re A V receiver supports it use the OPTICAL SPDIF or coaxial SPDIF outputs on the cable terminal instead of its stereo AUDIO R and L outputs In most cases S PDIF offers better audio guality including support for Dolby 5 1 Surround Sound For information on configuring your cable terminal settings see Optimizing Your Cable Terminal for High Definition TV 21 o MOTOROLA CO
3. Font Size Font Style Description Sets the display format for 4 3 standard definition programming If the YPbPr Output is set to 1080i 720p or 480p this setting defaults to 480i If the YPbPr Output is set to 480i this setting defaults to OFF and cannot be changed Options are e OFF displays non high definition programs having a 4 3 aspect ratio in wide screen format On an HDTV black bars display on the left and right of the picture Selecting OFF for a 4 3 TV may result in a small picture with black bars around it e 480i displays non high definition programs in their original 480i format Some TVs cannot display 480i format on their component video inputs YPbPr Check the TV user manual for more information 480p converts non high definition TV programs to higher quality 480p format Some TVs cannot display 480p format on their component video inputs YPbPr Check the TV user manual for more information e Stretch automatically stretches all standard definition programming to fill your widescreen display Stretch can only be selected if you have TV Type set to 16 9 Turns closed captions off or on The front panel display indicates the status of the closed captions Defaults to DISABLED Options are ENABLED or DISABLED Turns closed captions off or on The LED panel displays the status of the closed captions Defaults to DISABLED Options are ENABLED or DISABLED Sets the service used for closed captions
4. use the HDMI output instead of IEEE 1394 Motorola recommends using HDMI cables less than 20 meters long HDMI and IEEE 1394 are video and audio connections If you use HDMI or IEEE 1394 no separate audio connection to your TV is reguired HDMI is compatible with DVI f your TV has a DVI input you can use an HDMI to DVI converter cable to connect to the DCT3400 HDMI connector If you use IEEE 1394 on screen graphics do not display S Video standard only If your TV has an S Video input use S Video S Video is the highest guality standard definition video output on the DCT3400 Composite video standard only If your TV does not have an S Video input use the composite video VIDEO output RF coaxial standard only If your TV only has a coaxial RF input connect it to the DCT3400 RF OUT connector 14 DCT3400 User Guide Important Safety Considerations 5555 VENTILATE 5555 A rc Follow these important safety guidelines when positioning and connecting your cable terminal Position the cable terminal with at least 2 inches of space above and on all sides Do not block the slots and openings Do not place anything on top of the cable terminal Do not position the cable terminal in an enclosed space that would restrict airflow around the unit Do not position the cable terminal near any external heat source that could raise the temperature around the uni
5. DVH offers the ability to control your viewing experience by pausing time shifting live TV and providing trick playback modes pause fast forward slow forward fast rewind slow rewind You may experience a slight delay between time shifted and live TV With the DCT3400 you can Record Programming Record hours of TV programming The total hours of recorded content depends on your hard drive capacity and content type digital analog or HD that you record Maintain a Personal Program Library Maintain a personal library of recorded programming accessed using the interactive program guide IPG Control Live TV Pause rewind or fast forward live TV Simultaneously Watch Two Programs Watch two programs and easily switch between them using the SWAP key on your remote control Dependent upon program guide support Simultaneous Watch and Record Record one program in the background while viewing another live broadcast at the same time Simultaneously Record Two Shows Record two programs from two different channels at the same time Simultaneously Record Two Shows and Watch a Recorded Program Watch a recorded program while recording up to two other programs at the same time You can also easily switch viewing the pre recorded program and either of the programs you re recording o MOTOROLA OPTIMIZING YOUR CABLE TERMINAL FOR HIGH DEFINITION TV The DCT3400 outputs HD video through its Y Pb Pr component HDMI o
6. You can minimize this by activating the zoom feature on the TV A broadcaster may include black bars on either side of a wide screen broadcast This is called a hybrid aspect ratio and results in a black border surrounding the video on a 4 3 TV Because this is part of the broadcast the cable terminal cannot correct the video You may be able to minimize the border using the zoom feature on the TV The cable terminal is making a humming noise The DCT3400 includes an integrated hard drive and a fan for cooling During normal operation the DCT3400 emits a low humming noise similar to a personal computer The noise varies in volume occasionally when the speed of the internal fan adjusts to changes in the temperature around the DCT3400 Please note the hard drive will stay on even when the DCT3400 is turned off 34
7. and text incorporated therein is owned by Motorola or its third party licensors and is protected by United States copyright laws and international treaty provisions Except as otherwise expressly provided in this License the copying reproduction distribution or preparation of derivative works of the Software any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions Nothing in this License constitutes a waiver of Motorola s rights under United States copyright law This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of Pennsylvania without reference to conflict of laws principles THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License Motorola is not responsible for any third party software that is provided as a bundled application or otherwise with the Software or that is downloaded to or otherwise installed on the Product U S GOVERNMENT RESTRICTED RIGHTS The Product and documentation is provided with RESTRICTED RIGHTS The use duplication or disclosure by the Government is subject to restrictions as set forth in subdivision c 1 ii of The Rights in Technical Data and Computer Software clause at 52 227 7013 The contractor manufacturer is Motorola Inc Broadband Communications Sector 101 Tournament Drive Horsham PA 19044 Contact Us For technical support for your cable terminal cal
8. broadcast in 16 9 HD formats even though the video is not 16 9 There are black bars above and below the picture 4 3 HDTVs display HD programs in letterbox format black bars above and below the picture because of the shape of the display screen Turn on the 4 3 OVERRIDE feature in the User Settings menu This enables most standard screen TVs to display a full screen picture when the cable terminal is tuned to a 4 3 program Set the TV TYPE to 4 3 Pan Scan This enables the cable terminal to remove the black bars above and below the picture when possible Some SD programs are broadcast in the letterbox format with black bars above and below the picture Some wide screens TVs offer a zoom feature that may be able to remove the black bars see your TV manual for information about zooming 4 3 video 33 o MOTOROLA Problem Possible Solution There are black bars on all four sides of the picture This may occur on a 4 3 TV if the 4 3 OVERRIDE setting is OFF To set 4 3 SD programming to fill the screen depending on the capabilities of the TV set 4 3 OVERRIDE to 480i or 480p This may occur on a 16 9 TV if the active video for an SD broadcast is in letterbox format To confirm wait for a commercial or look for a graphic such as a network logo If the commercial fills the screen from top to bottom or the graphic appears below the active video the program is being letterboxed by the broadcaster
9. converter cable to connect to the DCT3400 HDMI connector For information on configuring your DCT3400 settings see Optimizing Your Cable Terminal for High Definition TV IEEE 1394 If your HDTV has an IEEE 1394 connector you can connect an IEEE 1394 cable to the IEEE 1394 connector on your HDTV and the cable terminal If you use the TV as the primary audio source the IEEE 1394 connection carries video and audio If you use the IEEE 1394 connection on screen graphics cannot display 17 o MOTOROLA CONNECTING TO AN HDTV AUDIO ONLY LI t Audio Optical SPDIF SPDIF audio connection connection connection DCT3400 i UU aw Cable in Either or COAX CABLE AUDIOLEFT ANTENNA IN AUDIO RIGHT 18 DCT3400 User Guide Connecting HDTV Audio Only Connect the stereo audio cable to the AUDIO R and L connectors on the cable terminal and the corresponding connectors on the HDTV If your eguipment supports it use the OPTICAL SPDIF or coaxial digital SPDIF outputs instead of the AUDIO R and L outputs In most cases S PDIF offers better audio guality including support for Dolby 5 1 Surround Sound HDMI and IEEE1394 carry video and audio If you connect the DCT3400 to your HDTV using HDMI or IEEE 1394 no additional audio connections to the TV are necessary
10. e Analog CC1 CC2 CC3 CCA T1 T2 T3 or T4 default is CC1 Digital PRIMARY LANGUAGE SECONDARY LANGUAGE 3 4 5 or 6 The default is PRIMARY LANGUAGE Sets the font size for closed captions Defaults to AUTO Options are AUTO STANDARD LARGE or SMALL Sets the font style Defaults to AUTO Options are AUTO MONO SERIF PROPORTION SERIF MONO NO SERIF PROPORTION NO SERIF CASUAL CURSIVE or SMALL 10 DCT3400 User Guide Setting Font Color Font Opacity Font Edge Type Font Edge Color Background Color Background Opacity Settings Restore All Defaults Description Sets the font color Defaults to AUTO Options are AUTO WHITE BLACK RED GREEN BLUE YELLOW MAGENTA or CYAN Sets the opacity Defaults to AUTO Options are AUTO TRANSPARENT TRANSLUCENT SOLID or FLASHING Sets the edge appearance AUTO NONE RAISED DEPRESSED UNIFORM LEFT SHADOWED or RIGHT SHADOWED The default is AUTO Sets the edge color AUTO WHITE BLACK RED GREEN BLUE YELLOW MAGENTA or CYAN The default is AUTO Sets the background color for closed captions Defaults to AUTO Options are AUTO WHITE BLACK RED GREEN BLUE YELLOW MAGENTA or CYAN Sets the background opacity for closed captions Defaults to AUTO Options are AUTO TRANSPARENT TRANSLUCENT SOLID or FLASHING Sets the default settings for closed captions AUTO or the settings you have configured USER De
11. or in part to any other person except as permitted under the TRANSFER paragraph above 2 Copy or translate the User Guide included with the Software other than for personal use 3 Copy alter translate decompile disassemble or reverse engineer the Software including but not limited to modifying the Software to make it operate on non compatible hardware 4 Remove alter or cause not to be displayed any copyright notices or startup message contained in the Software programs or documentation 5 Export the Software or the Product components in violation of any United States export laws The Product is not designed or intended for use in on line control of aircraft air traffic aircraft navigation or aircraft communications or in design construction operation or maintenance of any nuclear facility MOTOROLA AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES Title to this Software including the ownership of all copyrights mask work rights patents trademarks and all other intellectual property rights subsisting in the foregoing and all adaptations to and modifications of the foregoing shall at all times remain with Motorola and its third party licensors Motorola retains all rights not expressly licensed under this License The Software including any images graphics photographs animation video audio music
12. support HD video For more information see Connecting an HDTV Video Only 23 o MOTOROLA CONNECTING TO A STEREO TV AND STEREO VCR Video connection i RF 75 ohm connection Cable Stereo Ly Audio connection INPUT OUTPUT CABLE ANTENNA IN AUDIO VIDEO AUDIO VIDEO DCT3400 Stereo TV AUDIOLEFT CABLE ANTENNA IN AUDIO RIGHT 24 DCT3400 User Guide Connecting a Stereo TV and Stereo VCR 1 Connect an RF coazial cable to the cable wall outlet and the CABLE IN connector on the cable terminal Connect a stereo audio cable to the AUDIO OUT R and L connectors on the cable terminal and the INPUT AUDIO R and L connectors on the stereo VCR Connect a video cable to the VIDEO OUT connector on the cable terminal and the INPUT VIDEO connector on the stereo VCR Connect a stereo audio cable to the OUTPUT AUDIO R and L connectors on the stereo VCR and the INPUT AUDIO RIGHT and LEFT connectors on the stereo TV Connect a video cable to the OUTPUT VIDEO connector on the stereo VCR and the INPUT VIDEO connector on the stereo TV This video connection method does not support HD video For more information see Connecting to an HDTV Video Only 25 o MOTOROLA CONNECTING TO AN A V RECEIVER T
13. to correct the interference by one of the following measures e Increase the separation between the equipment and the affected receiver e Connect the equipment on a circuit different from the one the receiver is on e Ensure that the cover plate for the security card is secured and tight Changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Declaration of Conformity According to 47 CFR Parts 2 and 15 for Class B Personal Computers and Peripherals and or CPU Boards and Power Supplies used with Class B Personal Computers Motorola Inc 6450 Sequence Drive San Diego CA 92121 1 800 225 9446 declares under sole responsibility that the product identifies with 47 CFR Part 2 and 15 of the FCC Rules as a Class B digital device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47 CFR 2 909 Operation is subject to the following condition This device must accept any interference received including interference that may cause undesired operation The above named party is responsible for ensuring that the equipment complies with the standards of 47 CFR Paragraphs 15 101 to 15 109 The Class B digital app
14. NNECTING TO A STEREO TV r I lI lI 75 S Video Video Audio connection connection connection connection DCT3400 RF our Cable in Stereo TV CABLE ANTENNA IN neur m voeo H T avoorerr e AupomGonr Depending on the TV s inputs 1 2 4 15 Either or d H If possible use the s vIDEO and AUDIO connectors on the DCT3400 If the TV has no S Video input use the composite VIDEO and AUDIO connectors on the DCT3400 If the TV has an RF input only use the RF OUT connector on the cable terminal The RF connection carries video and audio 22 DCT3400 User Guide Connecting a Stereo TV 1 OR Connect an coaxial cable to the cable wall outlet and the CABLE IN connector on the cable terminal Connect the stereo audio cable to the AUDIO R and L connectors on the cable terminal and the corresponding connectors on the stereo TV Connect an S video cable to the S VIDEO connectors on the cable terminal and the TV or Connect a video cable to the VIDEO OUT connector on the cable terminal and the VIDEO IN connector on the TV Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the cable terminal Connect an RF coaxial cable to the RF OUT connector on the cable terminal and the RF connector on the TV This video connection method does not
15. O ALL OF THE TERMS OF THIS LICENSE I DO NOT USE THE SOFTWARE AND RETURN THE RECEIVER AND THE SOFTWARE COLLECTIVELY PRODUCT INCLUDING ALL COMPONENTS DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER AS THE CASE MAY BE FOR A FULL REFUND The Software includes associated media any printed materials and any on line or electronic documentation Software provided by third parties may be subject to separate end user license agreements from the manufacturers of such Software The Software is never sold Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License Motorola and its third party licensors retain the ownership of the Software You may USE the Software only in connection with the operation of the Product TRANSFER the Software including all component parts and printed materials permanently to another person but only if the person agrees to accept all of the terms of this License If you transfer the Software you must at the same time transfer the Product and all copies of the Software if applicable to the same person or destroy any copies not transferred TERMINATE this License by destroying the original and all copies of the Software if applicable in whatever form You may not 1 Loan distribute rent lease give sublicense or otherwise transfer the Software in whole
16. P cue Ui gt e USB External hard Audio video devices drive devices Do not attempt to connect data devices without contacting your service provider Advanced data features require the proper application and network infrastructure to operate In addition to high quality audio and video the DCT3400 can deliver high speed data services such as Internet access e mail IP Telephony E Commerce and home banking The functionality of the illustrated interfaces depends on the services offered by your service provider 29 o MOTOROLA TROUBLESHOOTING Before calling your service provider review this troubleshooting guide This information is to help you guickly solve a problem If your problem still exists contact your service provider Problem Possible Solution The cable terminal will not power on The remote control does not work The cable terminal may have received a software update and may not power on while the new software is being installed Try again in a few minutes Verify that the AC power cord is connected to the cable terminal and an AC outlet Unplug the cable terminal from the AC outlet plug it back in and then press the POWER button If the cable terminal is connected to a switched outlet on another unit verify that that unit is powered on Press the POWER button on the cable terminal front panel instead of the remote control The batteries in the remote control may be deplet
17. User Guide DCT3400 Series MOTOROLA intelligence everywhere High Definition DVR Cable Terminal D E e P 2 60 lt lt gt tu 7 009 d Hom gam CAUTION DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO GUALIFIED SERVICE PERSONNEL Graphical symbols and supplemental warning marking locations on bottom of terminal WARNING TO REDUCE THE RISK OF FIRE OR SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE CAUTION TO PREVENT ELECTRICAL SHOCK DO NOT USE THIS POLARIZED PLUG WITH AN EXTENSION CORD RECEPTACLE OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons The exclamation point within an eguilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the appliance REPAIRS If you find the unit in need of repair call Motorola Support at 1 866 668 2271 or 1 866 MOT BCS1 NOTE TO CATV SYSTEM INSTALLER This reminder is provided to call the CATV system installer s attention to Ar
18. V AND VCR i v Y RF 75 ohm Video Audio Optical SPDIF connection connection connection connection DCT3400 Cable in Stereo VCR Stereo TV INPUT ANTENNA IN SVIDEO INPUT OUTPUT AUDIO VIDEO AUDIO VIDEO VIDEO Gam AUDIO LEFT ANTENNA IN AUDIO RIGHT A V receiver ru TV MONITOR SPEAKER OUTPUT CONNECTORS VIDEO S VIDEO CABLETV 9 2 59 vipeo 26 DCT3400 User Guide Connecting an A V Receiver TV and VCR 1 Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the cable terminal Connect a stereo audio cable to the AUDIO OUT R and L connectors on the cable terminal and the INPUT R and L connectors on the ANN receiver Connect a video cable to the VIDEO OUT connector on the cable terminal and the CABLE TV VIDEO connector on the A V receiver Connect a stereo audio cable to the VCR AUDIO OUT R and L connectors on the A V receiver and the INPUT AUDIO R and L connectors on the stereo VCR Connect a stereo audio cable to the OUTPUT AUDIO OUT R and L connectors on the stereo VCR and the VCR AUDIO IN R and L connectors on the A V receiver Connect a video cable to the INPUT VIDEO connector on the stereo VCR and the VIDEO VCR OUT connector on the A V receiver Connect a video cable to the OUTPUT VIDEO connector on the stereo VCR and the VIDEO VCR IN connector on the A V receiver Connect a vi
19. aratus meets all requirements of the Canadian Interface Causing Equipment Regulations Canadian Compliance This Class B digital device complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Caring for the Environment by Recycling When you see this symbol on a Motorola product do not dispose of the product with residential or commercial waste Recycling your Motorola Equipment Please do not dispose of this product with your residential or commercial waste Some countries or regions such as the European Union have set up systems to collect and recycle electrical and electronic waste items Contact your local authorities for information about practices established for your region If collection systems are not available call Motorola Customer Service for assistance Software License IMPORTANT PLEASE READ THIS SOFTWARE LICENSE LICENSE CAREFULLY BEFORE YOU USE ANY SOFTWARE FIRMWARE AND RELATED DOCUMENTATION SOFTWARE PROVIDED WITH MOTOROLA S DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM EACH SHALL BE REFERRED TO IN THIS LICENSE AS RECEIVER BY USING THE RECEIVER AND OR USING ANY OF THE SOFTWARE YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE UPON ACCEPTANCE THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE IF YOU DO NOT AGREE T
20. deo cable to the INPUT VIDEO connector on the stereo TV and the TV MONITOR OUTPUT video connector on the A V receiver If you can Use the OPTICAL SPDIF or coaxial SPDIF outputs instead of the stereo AUDIO R and L outputs In most cases S PDIF offers better audio quality including support for Dolby 5 1 Surround Sound Use the S video connections instead of the standard RCA video connections In most cases S video offers better video quality This video connection method does not support HD video For more information see Connecting to an HDTV Video Only 27 o MOTOROLA RECORDING YOUR CONNECTIONS Use this diagram to record connections between your home entertainment components You can use this diagram to reconnect your system if you move the eguipment or add new eguipment Disconnect the power from the cable terminal before connecting or changing cable connections Do not place another component or object on top of the cable terminal DCT3400 VCR OPTICAL SPDIF sPpiF DVHADTV CABLE Ye LJ DVD AUDIO OUT VIDEO OUT VIDEO S vIDEO COAX OPTICAL R gt DIGITAL ANALOG receiver VIDEO VIDEO SVIDE DVD e OPTICAL CABLE TV VIDEO 2 28 DCT3400 User Guide DATA DEVICES DCT3400 tw 7 W CE
21. ed Verify that the remote control is in Cable mode Verify that there are no obstructions between the remote control and the cable terminal Aim the remote control directly at the cable terminal front panel not the TV or VCR The angle between the remote control and the cable terminal may be too large Stand in front of the cable terminal and not too far to either side Press and release operation keys one at a time firmly and deliberately Try changing channels using the buttons on the cable terminal front panel Check the batteries in the remote control Install new batteries if needed 30 DCT3400 User Guide Problem Possible Solution There is no audio when viewing cable channels Verify that the MUTE button on the cable terminal or the remote control was not pressed Press MUTE the remote control to restore sound If the cable terminal audio output is connected to the TV verify that the MUTE button on the TV was not pressed If the cable terminal audio output is connected to a home theater receiver verify that the receiver is set to the appropriate input source and the mute button on the receiver was not pressed Verify that you used the correct audio cables for the ports Verify that the audio cables are firmly connected between the cable terminal and the audio playback device TV receiver DVD player etc There is no audio from the center and or surround speakers o
22. emarks of HDMI Licensing LLC All other product or service names are the property of their respective owners Motorola Inc 2005 DCT3400 User Guide CONTENTS UU Aaaa 3 Op ration 6 Turning Power On and OlI 6 Changing 6 Adjusting the Volumes J J 6 Interactive Program Guide 6 Digital Video Recorder DVR J 1 7 Optimizing Your Cable Terminal For High Definition TV 8 On Screen Graphics l l u u u u u 12 Connecting Your Cable Terminal 13 Video Connection Options 14 Important Safety Considerations 15 Connecting aN HDTV Video 16 Connecting HDTV Video Only 17 Connecting To an HDTV Audio Only sse 18 Connecting HDTV Audio Only
23. enu does not display on the HDTV screen the TV may not support the default video output setting Use the front panel LED to adjust the settings as described in There is no video on the TV screen in Troubleshooting For a TV with an HDMI connection be sure the TV is on and connected to the DCT3400 HDMI OUT connector before adjusting the settings The User Settings menu options are Setting TV Type HDMI YPbPr Output Description Sets the aspect ratio The front panel display indicates the type you select Defaults to 16 9 Options are 16 9 for wide screen TVs or 4 3 LETTERBOX or 4 3 PAN SCAN for standard TVs 4 3 LETTERBOX fits widescreen programming on the screen by placing black bars at the top and bottom e 4 3 PAN SCAN fills the screen by cropping the left and right edges of widescreen programming Sets the video display format for the HDMI or component video outputs The front panel display indicates the format you select Defaults to 1080i Options are 1080i 720p 480p or 480i For HDMI only additional options you can use to display video on a computer monitor are PC 1 VGA 640x480 and PC2 XVGA 800x600 Some TVs only support certain display formats Check your TV user manual for more information If you are not using the HDMI connection the HDMI YPbPr OUTPUT setting displays as YPbPr OUTPUT o MOTOROLA Setting 4 3 Override Closed Caption Closed Caption Service Selection
24. f a home theater receiver connected to the cable terminal Not all Dolby Digital programs feature full 5 1 surround sound In some cases the programs may only contain left and right stereo audio Verify that the coaxial or optical SPDIF cable is firmly connected to the cable terminal and the home theater receiver Verify that the home theater receiver is set to a surround sound audio mode Dolby Digital Dolby Pro Logic ll or Dolby Pro Logic Verify that the receiver is properly configured to work with all connected speakers 31 o MOTOROLA Problem Possible Solution There is no video on the TV screen Verify that the TV is powered on and set to the appropriate input source for the cable terminal Verify that the cable terminal is powered on and tuned to an authorized cable channel Verify that all video cables between the cable terminal and the TV are firmly connected Verify that the coaxial cable feed is firmly connected to the cable terminal and the wall jack If the cable terminal is connected to a home theater unit verify that the home theater unit is powered on and set to the appropriate input source If the cable terminal is connected to a TV through its HDMI connection power off the TV and then power off the cable terminal Wait one second and then power on the devices Not all HDTVs can display every output format 1080i 720p 480p or 480i available on the cable terminal To selec
25. faults to AUTO Options are AUTO or USER To reset all User Settings to their defaults select this option and press the key For HDMI only when you first connect a TV to the DCT3400 using the HDMI connection the TV and the DCT3400 exchange information to automatically determine the best possible TV TYPE and HDMI YPbPr OUTPUT settings You can change these settings at any time e To cause the HDMI TV and DCT3400 to re exchange information to restore the automatic settings select Restore All Defaults with the HDMI connection in place and the TV powered on e lf you connect another HDMI TV to the DCT3400 select Restore All Defaults This causes the and DCT3400 to exchange information enabling settings suited to your new TV To exit the menu and save your settings press the POWER or MENU key 11 o MOTOROLA ON SCREEN GRAPHICS The DCT3400 can generate on screen graphics that overlay the video programming or fill the entire television screen Common examples include on screen menus such as the User Setting menu closed captions and interactive program guides The cable terminal overlays these graphics whenever you display a menu enable closed captions or scroll through a program grid On screen graphics are available for all DCT3400 video outputs except IEEE 1394 12 DCT3400 User Guide CONNECTING YOUR CABLE TERMINAL This section describes connecting the cable terminal to your home ente
26. l Motorola Support at 1 866 668 2271 or 1 866 MOT BCS1 For guestions about your cable TV service call your cable provider For Motorola consumer cable products education and support http www motorola com broadband For an overview of high definition television HDTV http broadband motorola com consumers hdtv default asp Copyright 6 2005 Motorola Inc rights reserved No part of this publication may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from Motorola Inc Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change Motorola provides this guide without warranty of any Kind either implied or expressed including but not limited to the implied warranties of merchantability and fitness for a particular purpose Motorola may make improvements or changes in the product s described in this manual at any time MOTOROLA and the Stylized M Logo are registered in the US Patent amp Trademark Office Dolby Digital manufactured under license from Dolby Laboratories Licensing Corporation Dolby Dolby Digital ProLogic and the double D symbol are registered trademarks of Dolby Laboratories HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trad
27. m being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use attachments accessories specified by the manufacturer Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to gualified service personnel Servicing is reguired when the apparatus has been damaged in any way such as the power supply cord or plug is damaged liguid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Regulatory Information Federal Communications Commission Radio and Television Interface Statement for Class Device This eguipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in the residential installation This eguipment generates uses and can radiate radio freguency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If the eguipment does cause harmful interference to radio or television reception which be determined by turning the eguipment off and on the user is encouraged to try
28. o TV VCR or other device IR gt Enables you to control VCR S VIDEO while recording selected program Output to Not supported by all program guides TV or VCR S VIDEO VIDEO RF IN pud SPDF C S R AUDIO O 4 FR C C S RF OUT Outputto TV OPTICAL or COAXIAL SPDIF Provides Dolby Digital 5 1 or PCM audio CABLE IN AUDIO OUT R L Input from cable provider Audio output to stereo receiver DCT3400 User Guide RECORD Indicator Lights when DVR is recording SELECT switch Selects menu options GUIDE switch Displays program guide OPTION switch Reserved o MOTOROLA GUIDE L Hom OO por Boedel bc FE REMOTE indicator CHANNEL Lights when remote Scrolls up or down control is in use through the channels Display Displays channel number and time of day AC Switched Outlet Y Pb Pr4 ETHERNET Provides AC power to TV HDTV video RJ 45 connector VCR or other device output 2 7 S VIDEO VIDEO 77 SPDF 5 7 AUDIO wJ ETHERNET ua R OPTICAL USB IEEE SPOF TvP ss cARD 1394 1394 HDTV output HDMI SATA HDTV output Connects to external hard drive USB 2 0 Connector Your DCT3400 may not support all of the inputs and outputs shown 5 o MOTOROLA OPERATION Turning Power On and Off Press POWER on the front panel to turn the cable terminal on or off When using
29. r IEEE 1394 connectors This section describes how to optimize standard and HD video based on your HDTV and personal preferences If you use the IEEE 1394 output no adjustments to the settings are required For a TV with an HDMI connection be sure the TV is on and connected to the HDMI OUT connector before adjusting the settings Motorola recommends using HDMI cables less than 20 meters long You can configure the TV type HDMI and or Y Pb Pr video output and closed captioning To optimize the output settings 1 Be sure your cable terminal is plugged into a power outlet and connected to your TV 2 Power off the cable terminal and then immediately press the MENU key on the front panel If your TV is on the on screen menu lists the settings you can configure USER SETTINGS TV TYPE 16 9 HDMI YpbPr OUTPUT 10801 4 3 OVERRIDE 4801 CLOSED CAPTION DISABLED SERVICE SELECTION ANALOG CC1 DIGITAL PRIMARY LANGUAGE FONT SIZE AUTO FONT COLOR AUTO FONT OPACITY AUTO FONT EDGE TYPE AUTO FONT EDGE COLOR AUTO BACKGROUND COLOR AUTO BACKGROUND OPACITY AUTO SETTINGS AUTO RESTORE ALL DEFAULTS DCT3400 User Guide Use your remote control or the cursor keys on the front panel to navigate the on screen display Press the a and v keys to highlight the setting you wish to change Press the gt key to select an option To exit the setting and move to another setting use the and Y keys Ifthe User Settings m
30. rtainment system Instructions and diagrams are included for connections to High definition television HDTV AM Receiver Audio Stereo TV Stereo TV and Stereo VCR AM Receiver TV VCR Before you move or change components on your entertainment system review the following For basic cable connections use 75 ohm coaxial cables equipped with F type connectors Disconnect power from the cable terminal before connecting or changing cable connections For information on connecting for HDTV see Video Options on the next page CAUTION Do not place anything top of the cable terminal especially other home entertainment components Be sure to provide adeguate ventilation to prevent overheating 13 o MOTOROLA Video Connection Options The DCT3400 offers the following video outputs HDTV Component video HDMI or IEEE 1394 Standard Composite video S Video or RF coaxial To determine the available inputs on your TV check the manual supplied with the TV or the TV itself Use the following guidelines to determine the best video connection for your home entertainment system Component video Y Pb Pr HDTV and standard The Y Pb and Pr outputs provide component video which is the most widely supported HDTV connection HDMI or IEEE 1394 HDTV and standard HDMI and IEEE 1394 offer higher video guality than component video If your TV has an HDMI input
31. t Do not place the terminal on top of another heat producing electronic device Allow for adequate ventilation around the cable terminal to maintain normal operating temperature Do not place it in a sealed enclosure without providing for adequate airflow Do not plug the AC power cord into a switched power outlet 15 o MOTOROLA CONNECTING TO AN HDTV VIDEO ONLY T HDMI Component video IEEE 1394 connection connection connection DCT3400 Cable in CABLE NTENNA I 16 DCT3400 User Guide Connecting HDTV Video Only 1 Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the cable terminal 2 Connect the HDTV using component video HDMI or IEEE 1394 Component video Y Pb Pr Connect the component video cables to the Y Pb and Pr connectors on your cable terminal and the HDTV This connection carries video only To connect the audio connections for your HDTV refer to the following page To connect your audio connections for a home theater receiver refer to Connecting To an A V Receiver Audio Only HDMI If your HDTV has a HDMI input connect an HDMI cable less than 20 meters long to the HDMI OUT connector on your HDTV and the DCT3400 If you use the TV as the primary audio source or your home theater receiver has an HDMI input and output the HDMI connection carries video and audio If your TV has a DVI input you can use an HDMI to DVI
32. t a different format 1 Ensure that your cable terminal is plugged into a power outlet and is turned off 2 Press the MENU key on the front panel Your settings are displayed on the cable terminal front panel display 3 Press the a and Y keys to display the HDMI YPbPr OUTPUT setting 4 Press the key to cycle through the available output formats until a picture displays on the TV No graphics or program guides appear on the TV screen If you use the IEEE 1394 connection on screen graphics including closed captions and program guides are not displayed If possible use HDMI or component video instead No closed captions display Verify on the User Settings menu that closed captions are enabled on the cable terminal Verify that closed captions are enabled on the TV 32 DCT3400 User Guide Problem Possible Solution There are black bars to the right and left of the picture Wide screen TVs display 4 3 programs in this format unless set to Stretch Turn on the 4 3 OVERRIDE feature in the User Settings menu This enables most wide screen TVs to stretch the video to fill the screen see your TV manual for information about stretching 4 3 video If the cable terminal is connected to a wide screen TV verify that the TV TYPE is set to 16 9 in the User Settings menu Many HD programs are broadcast in pillar box format with black bars to the left and right of the picture These programs are
33. the remote control be sure it is in cable mode by pressing CABLE before pressing POWER Changing Channels You can change channels in two ways Press CHANNEL A or Y on the cable terminal front panel or press CHANNEL or on the remote control to step through the channel selection Enter the number of the channel you wish to view using the number keys on the remote control Adjusting the Volume Press VOLUME or on the remote control to adjust the volume When you adjust the volume the volume scale is displayed on the screen Press MUTE on the remote control to turn the sound off and on again For best audio guality use the remote control to set the cable terminal to approximately of the maximum volume level and then adjust the audio levels on external devices such as your TV or A V Receiver Interactive Program Guide The interactive program guide IPG displays information about TV programs and enables you to access features such as Parental Control or Pay Per View IPGs can vary with each cable provider Refer to your manual for detailed instructions DCT3400 User Guide DIGITAL VIDEO RECORDER DVR The DCT3400 contains a hard drive for the digital video recorder DVR to record standard and high definition TV HDTV programs A standard VCR records and plays analog video DVR records and plays digital video Unlike an analog tape the hard drive allows simultaneous recording and playback A
34. ticle 820 40 of the NEC that provides guidelines for proper grounding and in particular specifies that the cable ground shall be connected to the grounding system of the building as close as possible to the point of cable entry as practical EXAMPLE OF ANTENNA GROUNDING Hectric service Ground eguipment clamp Antenna lead in wire Antenna discharge unit lt lt NEC Section 810 20 Grounding Grounding conductors clamps NEC Section 810 21 Power service grounding electrode system NEC Article 250 Part H NEC NATIONAL ELECTRICAL CODE IMPORTANT SAFETY INSTRUCTIONS O N 10 11 12 13 Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings Install in accordance with the manufacturers instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Protect the power cord fro
35. twice the color resolution and up to six times the sharpness of standard definition TV The DCT3400 enables a direct digital connection to consumer audio and video devices through IEEE 1394 DTV and HDMI interfaces It contains a hard drive for hours of DVR functionality including recording high definition HD programs and watch and record functionality This User Guide introduces the basic features outlines important safeguards and provides options for integrating your cable terminal into your entertainment system Please take a few moments to read through this User Guide The configuration diagrams on screen menu description and troubleshooting section will help you make the most of your home entertainment experience To determine which digital cable features are provided in your area please check with your cable operator They will be happy to provide instructions for these optional services In this guide DCT3400 refers to all DC T3400 Series cable terminals including the DCT3412 and DCT3416 o MOTOROLA Message Indicator Lights when message is waiting POWER switch Turns unit on or off MENU switch Displays menu INFO switch Displays current channel and program information I w lt aa menu C EN oN y wns DCT3412 1 Dual Tuner DVR HDTV Capable POWER indicator Lights when unitis on CURSOR Moves cursor around guide and menu screens VIDEO OUT Video output t
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