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Motorola 326X V.34 Network Card User Manual

1. Off On I Fourth Enclosure Locations 97 128 Figure 1 9 Cabling AccessWay Enclosures Together 19 3460 Fast R Modem Addresses in Multiple Enclosure Configurations When you cable enclosures together their modem slots are assigned the following addresses Slot numbers and modem locations are marked on the enclosure rear panel Set each enclosure to a different address Table 1 3 Modem Addresses in AccessWay Enclosure The Enclosure With This DIP Has These Setting Modem Assigned to These Fig 1 9 Addresses Locations DIPs ZON ON 1 through 32 1 Slot 1 Position A 2 Slot 1 Position B 3 Slot 2 Position A 4 Slot 2 Position B 32 Slot 16 Position B DIPs ZON OFF 33 through 64 33 Slot 1 Position A 64 Slot 16 Position B DIPs ZOFF JON 65 through 96 65 Slot 1 Position A 96 Slot 16 Position B DIPs ZOFF OFF 97 through 128 97 Slot 1
2. Optional Fast RVu Connectors See Chapter 4 B Modems that support two or four 2 A 2 Power wire leased line dial line connections Transformer Connect to Fast RVu in either of these ways With NC cables shown in A With data cables using logical secondary channel Figure 1 3 Modem Hear Panel and Cable Connections 1 6 3460 Fast R Safety and Operational Notices Power Transformer 4 Warning The stand alone modem is for use with an approved power transformer available only from Motorola Inc Avertissement Le modem autonome doit tre utilis avec un transformateur de courant homologu disponible uniquement aupr s de Motorola Inc Warnung Das freistehende Modem ist mir einem zugelassenen ausschlieBlich von der Motorola Inc erh ltlichen Leistungstransformator zu verwenden Connecting Ports 4 Warning Ports that are capable of connecting to other apparatus are defined as SELV To ensure conformity with EN60950 ensure that these ports are only connected to ports of the same type on other apparatus 4 Warning Les ports qui sont susceptibles d tre connect s des quipements sont d sign s comme TBTS Pour garantir la conformit la norme EN 60950 n interconnecte ces ports qu avec des ports du m me type sur des autres mat riels 4 Warning Anschlusse die mit anderen Geraten verbindet werden kon
3. Modem A Off Line Configuration Button Modem B Off Line _ 0 Configuration Button Modem B Status LEDs Two Wire Leased Line and Dial Line Dual Modem Card TR EN co EI Wi SD EM S Figure D 3 Card Modem Front Panels MRLED NM Status LEDs gt OHLED DIAL _ LEASE Figure D 4 Vanguard 3460 V 34 Daughtercard Panel 3460 Fast R Status LEDs Cards and stand alone modems have the following front panel indicators On a dual modem card each modem has a set of indicators Vanguard 3460 V 34 Daughtercard modems have only the MR and OH indicators Status LED Displays LED Description MR On modem is ready to interwork with computer Modem Ready Flashing Modem is in V 54 test mode Test Mode TR On computer is asserting DTR Circuit 108 to modem Transmit Receive Data Terminal Ready OH Off Hook con nected to phone line Ring Indicator On Regular operation modem is connected to dial line Restoral operation when regular operation is configured for leased line or dial line operation and modem is operating on restoral dial line modem is connected to dial line Flashing modem receiving Active Ring Off In dial configuration no call in progress modem is disconnected from telephone line In leased line configuration modem is connected to leased line C
4. AT Commands for Modem Tasks FANE HUM NUN mb 1 1 NR Re eet RP RONBBRWREROADNOOONWHY D D D ND D D LD UD Q3 Q2 2 Ww WW WW co Un bb 0 D D D D iii 3460 Fast R Chapter 3 Advanced Modem Setup Continued Non Option Set Parameters eese Access Security Functions ss Password Verification on Connection uueseesennesesnenennenenennenennenann Configuration and Phone Number Access Restriction v i Outbound Dial Restriction QUIS ANS WEES easet re otro a e mede e e Access Security AT Command Summary Configuring a Remote Modem AT RA Network Management AT KNE sss Configuring Modems for Restoral see Chapter 4 Fast RVu Ire e ue ue dtum eet OU HERE uda Getting Started With Fast RVu oo cee sese Language E teres Specifying a Modem in Fast RVU sse Useful Informations o RUIT UH ne a eere Viewing and Setting Modem Options sese Checking Device Circuit and Signal Status esses Entering Commands ss Executing Line and Modem Tests sese Using Fast RVu to Communicate With a Remote Modem i Downloading Modem Software see Chapter 5 Troubleshooting Problems and Improving Performance Troublesh
5. Off Disables network management override On Enables network management override The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined 3460 Fast R AT Command Set continued Command Option Description xNP Network Control Pass Through Pass Through options affect only dial connections Pass Through options determine How and whether a local modem passes network management commands to a remote modem How and whether a remote master modem passes network management commands to other modems connected to it by Cables between their NM IN and NM OUT ports A shared AccessWay enclosure backplane For more information refer to the Network Manage ment AT NE section in Chapter 3 Io A local modem connected through its NC IN port to a local manager Passes only the NC commands that are addressed to a remote modem from its NC IN port to the in band secondary channel Passes only responses that are addressed from a remote modem to the local manager from the secondary channel to its NC OUT port A remote modem receiving the local modem s commands does not pass them to its NC OUT port A local modem connected through its NC IN port to a lo
6. The enclosure has up to 32 female DB25 connectors for connection to a computer DTE which support a subset of the ITU T V 24 and EIA TIA 232E specifications Computer Interface Pin outs V 24 Signal Number Pin Circuit Function 103 2 BA 103 TXD 104 3 BB 104 RXD 105 4 CA 105 RTS 106 5 CB 106 CTS 107 6 CC 107 DSR 102 7 AB 102 Signal Ground 109 8 CF 109 DCD 114 15 DB 114 TXCLK Pins not listed here are not used C 9 3460 Fast R Computer Interface Pin outs continued V 24 Signal Number Pin Circuit Function 115 17 DD 115 RXCLK 108 x 20 CD 108 1 2 DTR 125 22 CE 125 RI 113 24 DA 113 XTCLK Pins not listed here are not used The enclosure has RJ 11 connectors or mass termination connectors for the dial and two wire leased line telephone interface RJ 11 Interface Pin outs Pin Function 3 Ring 4 Tip Pins not listed here are not used Mass Termination Interface Pin outs Pin Function 1 through 25 Tip 26 through 50 Ring Pins not listed here are not used A 50 pin connector provides connections to 16 modems Tip ring pin pairs are 1 and 26 2 and 27 and so on In some countries the telephone interface requires an adaptor C 10 3460 Fast R The enclosure has two female 8 pin DIN connectors for connection to a network management system Network Management Interface Pi
7. ERROR FCERROR F4 FRH 3 RING NO DIALTONE BUSY NO ANSWER o NIAN B 37 Appendix C Specifications In This Appendix This appendix describes the physical characteristics connectors and interfaces of The 3460 Fast R stand alone modem e The 3460 Fast R modem card The AccessWay enclosure backplane and power supply The Vanguard 3460 V 34 DaughterCard modem card For Vanguard 3460 V 34 Daughtercard specifications not shown here refer to the Vanguard documentation 3460 Fast R Physical Characteristics Physical Properties Vanguard Modem Stand Daughter Property Card AccessWay Alone card Height 6 32 7 1 8 0 9 Width 0 7 19 6 8 2 95 Depth 8 9 9 5 10 2 8 85 Weight 1 Ib 20 Ib 2 Ib 2 Ib Heat Output 5 Watt 105 Watt 6 Watt 2 Watt Fully loaded enclosure Includes wall mount transformer 1 Watt 3 4 BTU Hr The stand alone modem has a single modem in a plastic housing Units may be stacked on a shelf or rack Clips for this purpose are included in an accessory kit C 2 3460 Fast R Operating Modes Data Operation Full duplex point to point Accessway enclosure card modems Vanguard 3460 V 34 Daughtercard modems and stand alone units are fully interoperable Fax Operation Standards EIA 578 Class 1 Fax EIA 592 Class 2 0 Fax Modulati
8. Installing the Enclosure in an Equipment Rack Cabling an AccessWay Enclosure Cabling One or More Enclosures to a Computer Modem Addresses in Multiple Enclosure Configurations Installing Removing Modem Cards see Installing Modem Card sne 5 rt teet ne Removing a Modem Card s Power Modules AC Power Module Si DC Power Module esent Installing a Second DC Power Module Installing a Modem Daughtercard Vanguard Enclosure Pus Set E petet etra ox Chapter 2 Basic Modem Setup Introduction Austen unse Before E Vanguard Daughtercard Setup Asynchronous Operation Entering Commands to the Modem Setting Up for Asynchronous Dial Operation Leased Line Synchronous Operation es Fax Setup on Windows essere Chapter 3 Advanced Modem Setup Vanguard Daughtercard Setup sse Modem Configuration and Commands Di What is the Configuration Issuing AT Commands Issuing Network Management Commands What Are Option Sets Managing Option Sets Selecting and Customizing Option Set 1 Selecting and Customizing Option Set 2 Option Set Parameter Default Options
9. Table 5 1 Troubleshooting the 3460 Fast R Modem Problem Diagnosis Test Possible Solution Modem Ensure that the remote If the remote modem does not disconnects modem supports error support error correction set prematurely correction Data Transfer Mode Normal AT SM1 and retry the call Check the disconnect reason AT amp V DRn n is numeric code Take the appropriate action Data is garbled or lost Check the modem flow control settings Ensure that the computer s flow control is the same as the modem option ATFL If your communications software s file transfer protocol is used and the software supports RTS CTS Flow control set modem Flow RTS CTS ATFL3 If the package does not support RTS CTS flow control set Flow Off AT FLO Check that the modem s DTE rate AT DE parity AT RP and character length AT CL match the computer s settings If they do not match adjust 3460 Fast R Table 5 1 Troubleshooting the 3460 Fast R Modem Problem Diagnosis Test Possible Solution If Mode Normal AT SM1 check line quality Check COMS parameters with Fast RVu Run a remote digital loopback RDL or RDL with pattern test Disconnect the modem from the line Run a local analog loopback LAL AT amp T1 or LAL pattern test AT amp T8 with modem flow control off If no RDL errors occur the line is OK If errors occur
10. Sets the async application data transfer mode Direct The modem connects to the computer directly It does not use error correction EC DC OPT s menu options are disabled In data mode the computer rate must match the modem rate Normal The modem provides rate translation only no error correction or data compression The break type is standard In data mode the modem uses speed conversion if enabled This lets the modem automatically accommodate computers of different rates The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined 3460 Fast R AT Command Set continued Command Option Description 2 Reliable In async applications once the local modem connects with a remote modem it attempts to establish an error corrected link The modem uses speed conversion if enabled The local modem disconnects if it cannot establish an error corrected link Enable terminal flow control in this mode If the modem negotiates a connection in V 21 or Bell 103 modulation mode it terminates the call Note the modem does not support LDL tests in this mode Auto Reliable Once the local modem connects with a remote modem it attempts to establish an error corrected link The mod
11. Use the ATxZC command in the local modem to specify the callback phone number source The local modem AT xZCn where n indicates which Phonebook entry to call The remote modem AT ZC10 This option does not use the secondary channel ZC parameter default value is Off AT ZCO 3 14 3460 Fast R Enabling Callback Verification and Dial Restriction Step Stage 3 Store a callback telephone number in the device selected in the previous step using the AT amp Z Enter Phone Number command there 4 If you selected the remote modem as the callback number source use the ATxZR command to specify whether supplying the number is mandatory ATZR1 or optional ATxZRO With the Mandatory option the remote modem must supply a callback number during its initial call or the local modem disconnects and does not make a callback With the Optional option the remote modem may establish a call without supplying a callback number The local modem does not disconnect 5 To prevent the local modem from executing an Auto Redial command issue the AT ZD1 command To prevent the modem from calling any number except those stored in the Phonebook issue the AT xZD1 command ZC parameter default value is Off AT ZCO Configuration and Phone Number Access Restriction Configuration and Phone Number Access Restriction apply to a local modem With this function enabled you
12. Lease to Dial Threshold ATV 1 Verbose ATY1 On AT amp CO High AT amp D2 Disconnect AT amp LO Dial AT amp MO Async AT amp RO Async Sync AT amp RA1 On AT amp S0 High AT amp X0 Internal AT ACI AT AT AP1 On AT ARI On AT ASO LL FAIL AT BK0 Destructive AT CA0 Orig AT CL2 10 bits AT CMO DTE Rate AT DAO Off AT DE23 Auto AT DIO Low Fast ATV 1 Verbose ATY0 Off AT amp C1 Normal AT amp D0 High AT amp L1 2W Lease AT amp M1 Sync Data AT amp R1 Normal AT amp RA1 On AT amp S1 Normal AT amp X0 Internal AT ACO None AT AP1 On AT AR1 On AT ASO LL FAIL AT BKO0 Destructive AT CA0 Orig AT CL2 10 bits AT CMO DTE Rate AT DAO Off AT DE23 Auto AT DIO Low Fast Parameters and options shown shaded gray vary by country For details refer to Appendix B of the 3460 Fast R Reference Guide lParameter option does not affect normal operation 3 6 3460 Fast R Table 3 1 Option Set Default Options continued Pre Configured Default Option Option Set 1 Option Set 2 Command Asynchronous Synchronous Hold Dial Line AT HDO Off AT HDO Off Dial to Lease AT LEO Off AT LEO Off Threshold DTR Delay ATS25 5 ATS25 5 Flow Control AT FL3 RTS CTS AT FL3 RTS CTS Low Speed AT LSO Bell AT LSO Bell PSTN Signaling AT xMD1 On AT xMD1 On Modulation Mode ATx MMO V 34 Auto ATx MMO0 V 34 Auto Minimum Rate ATxMN1 300 ATxMN1 300 AT Message ATMS 1 Before CD ATxMS1 Before CD Maximum Rate AT MX17 33 6 AT MX17 33 6 Overspee
13. Producing Equipment Front of Rack Rear of Rack Oo Figure 1 5 Cabinet Arrangement One or Two Enclosures Cooling for Three or More Enclosures When three or more enclosures are mounted in a rack or cabinet forced air cooling with fans and a deflector is required 3460 Fast R Fan and Deflector Requirements Forced air cooling for up to four rack mounted enclosures can be provided by fans and a deflector mounted below the enclosures to provide passive bottom entry rear exhaust and upward forced front entry cooling air Refer to Figure 1 6 The airflow requirement is 80 CFM 2266230 CCM For example three fans rated 117 CFM 202176 CCM at a static pressure of 0 inches of water provide enough airflow when cooling four enclosures The deflector ensures that hot air from equipment below the enclosures does not mix with enclosure cooling air The cabinet must have venting at the top or rear to let exhaust air escape Unit 2 Fan Chassis 2 AccessWay AccessWay Unit 1 AccessWay AccessWay Fan Chassis 1 Figure 1 6 Cabinet Arrangement Three or More Enclosures 3460 Fast R A Caution Failure to comply with these requirements may result in thermal electrical stress that can affect reliability or cause serious damage to components Avertissement Le non respect de ces normes pourra donner lieu des contraintes thermiques lectriques susceptibles d affecter
14. Ensure the computer is option AT amp D Supplying DTR Check the dialing If the modem is dialing out of a environment PBX the modem may not recognize the non standard dial tone Set Blind Dial On ATS6 5 3 3460 Fast R Table 5 1 Troubleshooting the 3460 Fast R Modem displays On line status before calling or answering Problem Diagnosis Test Possible Solution Cannot Check the disconnect Based on the disconnect reason establish a code AT amp V take the appropriate action connection Check the modulation Ensure that Mod V 34 Auto configuration ATTxMMO or V 32bis Auto e Mod ATxMM AT MM e Max Rate AT MX Ensure that the local and remote e Min Rate AT MN modem modulation modes are compatible Check the EC DC Ensure Mode AutoRel Mode option AT SM3 on the local and remote modems Communication Check DCD AT amp C If DCD is not Normal issue package AT amp C1 command A call is established but not maintained Read the disconnect code Based on the disconnect reason take the appropriate action Cannot hear connection sounds stand alone modems Check Speaker option ATM If the speaker is not on turn it on ATM2 Check Volume option ATL Adjust volume 3460 Fast R Table 5 1 Troubleshooting the 3460 Fast R Modem Problem Diagnosis Test Possible Solution DATA MODE The modem
15. The Test Types window opens 2 Select the BER type The BER Test window opens 3 In the NEST MODEM LOCATION MODEM ADDRESS box select a modem either a stand alone modem by address or a card modem by enclosure nest slot and A B INEST 1 SLOT1 AY 4 Inthe TEST TIME boxes select a testing interval Example 00 40 for a 40 second test 5 Click the START button to initiate the test The STATE indicator changes to Active When the test is complete STATE changes to Inactive 4 10 3460 Fast R Using Fast RVu to Communicate With a Remote Modem Network Management Override You can enable and disable a modem s responses to network management with the AT NO parameter The default option is 0 disabled When this parameter is enabled a modem ignores network management commands except status requests When you connect to a modem that has Network Override enabled Fast RVu indicates this with the orange OR LED in its display Network Management Override Time Out A modem with this parameter enabled automatically returns its option to 0 disabled after 30 minutes with no AT ACU activity 3460 Fast R Downloading Modem Software Modems support the use of Fast RVu for software download through the NM IN port Downloading Modem Software with Fast RVu Step Action 1 Ensure that the new modem software is available on a drive connected to your computer
16. 27 Redial command 3 8 Redial Last Number B 17 re execute last command B 1 regulatory approval declarations A 1 regulatory labels A 12 Re initialize Memory B 25 Reinitialize memory 4 8 relative humidity C 4 Reliable Message B 21 Remote Access B 17 remote alarm monitoring device 1 26 remote configuration B 6 B 18 Remote Configuration Options 3 12 Remote Configuration Result Codes B 37 remote escape 3 8 B 1 B 32 command sequence 3 17 Remote Guard Time B 32 remote modem management 3 20 Remote modem configuration and status 3 17 Repair 1 8 Repeat command 3 8 Require Remote Telephone Number B 22 restoral 3 22 Restoral Auto Redial 3 23 B 18 Restoral Options 3 12 restoralilnitiation termination 3 23 Result Code Format B 3 Result Codes Call Progress B 34 Connect Message B 34 Fax B 37 Miscellaneous B 37 Remote Configuration B 37 Test Pattern B 37 retrain 3 22 Retrain test 5 10 retrains B 8 B 19 Return button 4 5 D 3 Return Character B 31 Return procedures 1 Returning equipment 1 Reverse symbol 3 9 Ring Count to Answer On B 31 Ring Count Current B 31 Ringer Equivalence Number REN A 6 RJ 11 connector pin outs C 14 INDEX 9 Index continued R Continued RJ 11 connectors 1 22 C 10 RJ 11 interface pin outs C 10 RJ 11 Telco cable 1 3 RTS Control B 18 RTS CTS Delay B 32 running a main channel remote configuration session 3 17 S safety approval declarations A 1 safety standards A 12 Save Changes B 27 Save
17. 326X Series V 3400 Series and Series modems 326X Leased Line Operation Note For optimum performance between a 3460 and a 326X in V 34 mode over a leased line Motorola recommends the following configuration Set the 3460 to V 34 Only modulation mode AT MM parameter Set the 326X modulation mode to V 34 Auto if it is set to Originate V 34 Only if it is set to Answer Set the maximum modem DCE rate AT MX parameter to 31 2 on at least one modem Appendix D Four Button LCD User Interface Introduction This appendix describes following elements that are present on 3460 Fast R Plus stand alone modem front panels The menu navigation buttons The LCD window The four button LCD user interface lets you set configuration options and monitor modem operation directly through the front panel 3460 Fast R Menu Organization Categories Parameters and Options The front panel menu tree is organized functionally into categories parameters and options Categories appear in upper case letters Example CONFIGURATION OPT S Categories have parameters Some parameters are configurable others indicate modem and call status Example Mode Most parameters have options Options affect the modem s operating characteristics Example Enabled The following indicators appear in the LCD window An equals sign indicates a currently selected option e A colon indicates that
18. 3460 Fast R Installing an AccessWay Enclosure The AccessWay enclosure houses up to 16 Fast R modem cards and a power module Checking AccessWay Enclosure Shipment In the shipping carton locate the items shown in Figure 1 4 0 Ferrite Beads With Some Units KE Computer Cable for Fast RVu DB 25 to 8 Pin DIN Software amp Documentation on CD ROM TOATA Rack mount Kit AccessWay Enclosure for Card Modems If a part is missing contact Motorola as described in the installation instruc tions Order card modems power cable and telephone cables separately Figure 1 4 AccessWay Enclosure Shipment Contents Site and Power Preparation Ensure that there is sufficient cooling space around the Accessway enclosure according to the following specifications 3460 Fast R Cooling for One or Two Enclosures When one or two enclosures are mounted in a rack or cabinet one directly above the other with no other equipment directly below natural convection provides sufficient airflow through the enclosures When one or two enclosures are rack mounted with other equipment directly below that produces rising heat a 9 cm space is required between the enclosure and the other equipment to exhaust hot air from below A deflector must be fitted into this space to avoid mixing the air flows Figure 1 5 P Airflow Airflow Accessway Deflector 9 Y m Other Heat
19. A The nearest Motorola distributor For a listing of our Sales and Service Offices visit our Web site at http www mot com networking corpinfo Factory Repair To return equipment for factory repair call the Motorola ING Technical Support Center at 800 544 0062 for return authorization and instruc tions When you call you will be given a Return Material Authorization RMA control number Mark this number clearly on the shipping container for ease of identification and faster service The RMA control number provides a convenient tracking reference for both parties Please have the following information available for each piece of equipment you return Product name and description Serial number Failure symptoms Packaging Guidelines for Equipment Return Data communications equipment or parts that are to be returned to Motorola for any reason must be properly packaged to prevent damage in shipment and handling If the original packing material and shipping container are available reuse these items to return equipment If these items are not available it is your responsibility to package the contents in a manner that protects the equipment from damage during normal shipping and handling Responsibility for damage to equipment during transit must be resolved between you and the carrier Motorola can provide you with specific packaging instructions upon request Index Symbols command B 1
20. Check that the modem If the modem is not in data connects but does not pass data is in data mode ATO mode establish a connection with the remote modem Check that the TD Check computer for EIA signal LED is steady on or flashing when data is being transmitted from the computer indicating that the modem is receiving the data from the computer requirements Ensure the modem is correctly cabled to the computer use a straight through cable for the RS 232 interface Check the computer s flow control method Ensure that the computer s flow control is the same as the modem option AT FL If your communications software s file transfer protocol is used and the software supports RTS CTS Flow control set Flow RTS CTS AT FL3 If the package does not support RTS CTS flow control set Flow Off AT xFLO Verify line quality Run a remote digital loopback RDL or RDL with pattern test Disconnect the modem from the line and perform a local analog loopback LAL or LAL with pattern test with modem flow control off After running the RDL if no errors occur the line is good If errors occur perform a manual retrain or retry the phone call If the device fails contact Motorola customer service If the device passes you may have a line problem contact your telephone company or a problem with your software check with software vendor 3460 Fast R
21. Chile Czech Republic Croatia Egypt Estonia Finland France Germany Greece Hungary Indonesia Jordan Khazakstan Kyrgyzstan Latvia Lebanon Lithuania Morocco Netherlands Norway Poland Portugal Romania Russia Slovakia Slovenia Spain Sweden Tunisia Turkey Ukraine Uruguay Uzbekistan Argentina Australia China New Zealand Bahrain Botswana Cyprus Ghana Hong Kong Ireland Kuwait Malaysia Oman Qatar Singapore United Arab Emirates United Kingdom Denmark India Pakistan South Africa Sri Lanka Israel Belize Bermuda Brazil Canada Colombia Costa Rica Ecuador El Salvador Guatemala Honduras Jamaica Japan Mexico Nicaragua Panama Peru Philippines Puerto Rico Saudi Arabia Taiwan Trinidad Venezuela United States of America 230 V Applications Canada Korea Thailand United States of America Switzerland Norway Sweden China 3460 Fast R Installing the Enclosure in an Equipment Rack Place the AccessWay enclosure in a 19 inch 48 3 cm EIA RETMA equipment rack or cabinet Installing an AccessWay in an Equipment Rack Step Action 1 Slide the enclosure into the equipment rack 2 Secure the enclosure brackets to the equipment rack using the hardware provided in the rack mount kit 3 Ensure that the enclosure is ventilated and cooled according the guidelines in this chapter 4 Warning All Motorola devices should be used in environments designed for co
22. DTR transition instructs the modem to connect to the telephone line If the modem detects an incoming ring it answers the call If the modem does not detect an incoming call it dials the number specified by the Default Dial option An asserted to de asserted DTR transition disconnects the modem from the telephone line When configuring the modem for V 25bis synchronous direct dial operation DTR Control 108 1 AT amp DS the ACU option must be set to No ACU AT ACO 108 2 When the modem is disconnected from the telephone line and the computer asserts DTR the modem responds to all AT commands When the computer de asserts DTR the modem does not respond to dialing and answering AT commands but responds to all other AT commands The DTR signal must remain asserted throughout the connection An asserted to de asserted DTR transition disconnects the modem from the telephone line If DTR is de asserted the modem does not auto answer 7 Busyout The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 24 3460 Fast R AT Command Set continued Command Option Description amp F none Re Initialize Memory Now Resets the modem to factory def
23. Example From Test pressing displays the Accept RDL Across option D 3 3460 Fast R Front Panel Control Buttons Button Function At the menu tree top level steps through categories v At a parameter within a category steps through the options Down Example From Test End Test pressing W displays Test LAL In the menu tree selects an option and or initiates an action Allows you to toggle between using a telephone and the modem Enter to establish a telephone connection Status LEDs For descriptions of the status LEDs refer to Chapter 2 Basic Modem Setup Return Procedures Introduction The following sections apply to U S A customers only Non U S A customers with questions or concerns regarding return procedures should contact their Motorola subsidiary or distributor Equipment Return Procedures If you have questions about equipment return procedures on site service or unit exchange service call the Motorola Technical Support Center at 800 544 0062 for advice and assistance In Case of Damage If the equipment is damaged in transit contact the shipper If you have additional concerns in case of failure about missing parts or to return equipment contact your nearest Motorola representative To Return Equipment For locations contact Inside the U S A Motorola 20 Cabot Blvd Mansfield MA 02048 1193 Phone 800 544 0062 Outside the U S
24. Index continued E Continued emissions standards C 5 enclosure backplane 3 20 Enter Access Security Group Password B 22 Enter button D 3 Enter On Line Data Mode B 2 enter telephone number 4 8 Entry Phonebook B 28 equals sign D 2 equipment rack 1 15 Equipment return 1 packaging 2 error correction B 19 Error Correction Protocol B 9 Escape Code Character B 31 Escape Code Guard Time B 32 escape command 3 8 escape mode 3 2 B 1 EU directives A 2 F Factory repair 2 Fast RVu 1 31 2 1 3 1 3 2 3 17 B 15 cable 1 10 Fast RVu windows 4 2 Fast RVu with multiple enclosures 1 18 Fax Class 1 Result Codes B 37 fax control AT commands B 28 fax specifications C 3 fax status 4 5 FCC A 12 Feedback and comments on documentation xiii ferrite bead 1 3 1 4 1 10 1 17 Flash symbol 3 9 Flow Control Protocol B 9 front panel menu D 2 operation 1 1 options default D 2 G GET button 4 5 getting started 2 1 Guard Tone B 25 INDEX 5 Index continued H heat output C 2 Help menu 4 5 Hold Dial Line 3 22 B 10 host computer 2 1 how to configure the Vanguard 3460 Daughtercard 1 31 how to configure Vanguard 3460 Daughtercard 3 1 how to customize option set 3 4 how to install AccessWay 1 10 Important notice description vii Industry Canada A 6 Initiate Terminate Restoral B 18 interfaces C 12 Internet xi interoperability C 3 ITU T C 21 ITU T V 24 C 9 L LAL B 27 language selection menu 4 2 LAPM erro
25. Network manager ATxZC10 Remote dial string ATxZC12 Remote modem s Phonebook index Dial Restrict ATxZDO Off ATxZD1 Level 1 Password Verification Remote Number Required Group Password ATxZV0 Disable ATxZRO Off ATxZ1password Remote Configuration Options AT xZD2 Level 2 AT xZV 1 Internal ATxZR1 On ATxZ1password Remote Access ATxRAI Enable ATxRAI Enable Option Set Options Load Set at Power Up AT amp YO AT amp Y 1 Set 1 Last loaded set AT amp Y2 Set 2 Load Option Set ATZO or ATZ1 ATZ2 Set 2 Set 1 Restoral Options Answer Restoral Lease to Dial Threshold Hold Dial Line AT ASO LL Fail AT DIO Low Fast AT HDO Off AT AS1 Always AT DII Low Slow AT DI2 High Fast AT DI3 High Slow AT DI4 Immediate AT HDI 1 minute AT HD2 2 minutes 3 12 3460 Fast R Table 3 5 Site Specific Parameters continued Parameter Default Option Available Option AT HD3 3 minutes AT HD4 4 minutes AT HD5 5 minutes Dial to Lease Threshold AT LEO Off AT LE1 15 minutes AT LE2 30 minutes AT LE3 1 hour AT LE4 2 hours AT LE5 4 hours Restoral Initiation AT REO Disable AT REO Disable Termination AT REIZNM Fast RVu Only AT RE2 NM Fast RVu DTR AT RE3ZNM Fast RVu DTR ACU AT RE4 NM Fast RVu Auto Restoral Auto Redial AT RRO Disable AT RR1 Enable Test Restoral AT TRO Off AT TR1 Daily AT TR2 Weekly AT TR3 Monthly Other Options Display Information None AT amp
26. Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference which may cause undesired operation Warning Changes or modifications not expressly approved by the party responsible for compliance may void the user s authority to operate this equipment 3460 Fast R This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 Subpart B of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation The equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications 3460 Fast R However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna ncrease the separation between equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio
27. Report any problem to Motorola Support Connect a cable from a computer serial port to the appropriate Modem DTE connector on the enclosure rear panel To configure modems for operation go on to Chapter 2 1 22 3460 Fast R Front of Enclosure Card Ejector Tabs SS old a card by its front rail and tabs Slide it along the card guide rails Figure 1 11 Installing a Modem Card in an AccessWay Removing a Modem Card You can remove modem cards from an AccessWay while it is operating Removing a Modem Card from an AccessWay Step Action 1 Press the card ejector tabs apart Figure 1 11 2 Hold the card by its edges Slide it out along the guide rails 3460 Fast R Power Modules This section provides basic information about AC and DC power modules for the Access Way enclosure 4 Warning To avoid the possibility of electrical shock remove the power cord before servicing the power module Avertissement Pour viter tout risque d lectrocution d brancher le cordon lectrique avant de r parer le module d alimentation Warnung Um m glichen elektrischen Schlag zu vermeiden ist vor Wartungsarbeiten am Netzmodul das Stromkabel abzustecken AC Power Module Refer to the 3460 Fast R Reference Guide for instructions on removing and servicing an AC power module Warning This product employs double pole neutral fusing When fuses are r
28. Schutzeinrichtungen erfahren Sie von Ihrer Telefongesellschaft oder einem Elektroh ndler Probleme mit Spannungsst en durch Blitzeinwirkung lassen sich durch Einbau von berspannungsableitern in die zu Motorola Ger ten f hrenden Netz und Datenleitungen beheben Cabling an AccessWay Enclosure Connect cables to the AccessWay as follows See Figures 1 7 and 1 8 Cabling an AccessWay Enclosure Step Action 1 In enclosures with mass termination telephone connectors attach ferrite beads Figure 1 7 if they are supplied to the multi line cables from the telephone service outlets to the two mass termination connectors on the AccessWay rear panel Attach the beads within 2 4 cm of the AccessWay panel Pass the cable straight through the bead without turns Note The AccessWay mass termination backplane does not support two or four wire leased line dial line cards To mix these cards with two wire leased line or dial line cards the AccessWay must have the RJ 11 backplane Ensure that telephone lines are configured and connected to the service provider s outlet or closet connection All cables should be emissions shielded 3460 Fast R Cabling an AccessWay Enclosure continued Step Action 3 If you plan to configure modems by issuing commands Directly to each modem connect a shielded cable from a computer s serial port to a modem DTE connector After configuring a modem
29. Tip Network Management Interface Pin outs Pin Signal 2 TXD 3 RXD 4 RTS 7 Signal Ground 8 DCD Pins not listed here are not used 3460 Fast R Stand Alone Modem Connectors and Interfaces The stand alone modem rear panel has one female DB25 connector to interface to the computer DTE Computer Interface Pin Circuit Function 2 BA 103 TXD 3 BB 104 RXD 4 CA 105 RTS 5 CB 106 CTS 6 CC 107 DSR fi AB 102 Signal Ground 8 CF 109 DCD 15 DB 114 TXCLK 17 DD 115 RXCLK 20 CD 108 1 2 DTR 22 CE 125 RI 24 DA 113 XTCLK Pins not listed here are not used 3460 Fast R The stand alone modem rear panel has two RJ 11 telephone connectors labelled LINE and PHONE Telephone Connectors Modems That Support Two Wire Leased or Dial Connections LINE Connector Interface RJ 11 Connection Type Two Wire Leased Line or Dial Line Pin Function 2 Telset Ring Alternative 3 Two wire Leased Line Dial Line Ring 4 Two wire Leased Line Dial Line Tip 5 Telset Tip Alternative PHONE Connector Interface RJ 11 Connection Type Telephone Pin Function 3 Telset Ring 4 Telset Tip Pins 2 and 5 are disconnected in some units Pins not listed here are not used Telephone Connectors Modems That Support Two or Four Wire Leased or Dial Connections PHONE LINE Connect
30. active modem and whether to use it as a Class 1 or Class 2 0 modem Most fax servers require Class 2 0 Optionally set other fax modem parameters 6 Optionally send a test fax If there is a problem refer to the Frequently Asked Questions on the Motorola ING Support web page http www mot com networking support faqs 2 5 Chapter 3 Advanced Modem Setup Vanguard Daughtercard Setup The Vanguard 3460 V 34 Daughtercard s default option set uses an async protocol However the 3460 Daughtercard does not have a computer port so it cannot be cabled directly to a personal computer To configure the 3460 Daughtercard connect a personal computer to the modem card network management port and use Fast RVu to set options Or to configure for async applications only set the modem s Pass Through option To do this establish a call from one Vanguard port e g a CTP or PAD to the 3460 Vanguard daughtercard port and echo AT commands through to the modem 3 1 3460 Fast R Modem Configuration and Commands What is the Configuration The modem configuration is the complete current set of parameter options which tell the modem how to function For example the Modulation Mode parameter options specify which mode is used in data transmission option 0 for V 34 Auto and so on The modem operates in accordance with The current parameter options AT commands entered from a computer with
31. communications software Network management commands received from a Motorola NMS or Fast RVu AT and NMS commands can temporarily override configured options Issuing AT Commands When the modem is in Command Mode or Escape Mode it accepts AT commands The modes are similar but n Command Mode the modem is not connected to a remote modem n Escape Mode the modem is connected to a remote modem Communication between the computer and the modem requires a common command interface such as the AT command set Typically you use communications software on the computer such as HyperTerminal and the modem uses its Automatic Calling Interface ACU AT commands consist of the letters AT followed by characters and symbols The A and commands do not include the letters AT Issuing Network Management Commands You enter network management commands from network management software The 3460 Fast R modem accepts commands from Motorola Fast RVu software see Chapter 4 Motorola 9000 NMS software see NMS documentation 3 2 3460 Fast R What Are Option Sets Option sets are predefined configurations The modem comes with two option sets You can either Operate the modem with one of these option sets Build on an option set with custom options Option sets do not include such site specific parameters as telephone numbers which you must enter and save 3 3 3460 Fast R Managing Option S
32. escape character sequence S Register 41 guard time The remote modem responds RC ESTABLISHED 3 If the remote modem has password security AT PE enabled enter the password AT ZIpassword 4 Enter configuration or status commands Example AT amp V returns long form status information The following commands are not supported in remote configuration mode ATA AT amp T ATD ATH action commands 3 17 3460 Fast R Running a Remote Configuration Session continued Step Stage 5 Optionally end the remote configuration session without saving changes by entering AT RQ The remote modem responds RC ABORTED Configuration changes made during the session do not take effect until the session is ended 6 End the remote configuration session by entering either Return to data mode ATOI Return to data mode and retrain The remote modem responds RC COMPLETE Configuration changes made during the session are in effect The following commands are not supported in remote configuration mode ATA AT amp T ATD ATH action commands 3 18 3460 Fast R Network Management AT NE The 3460 Modem offers an in band secondary channel for network management commands so you can configure modems while data transmission continues Secondary channel mode functions only between 3460 Fast modems with Release 2 0 or higher software It is not compatib
33. modem to improve performance on long local loops on dial lines Site specific 0 Optimize for long local loops 1 Works best on some medium loops 2 Optimized for typical short and medium local loops 3 Not recommended LN Link Telephone Numbers Lets you link telephone numbers stored in the modem s Phonebook You can provide more than one number to call in case one is busy If a call fails and the number is linked the modem pauses and then calls the linked number NOTE With this feature enabled the modem dials linked numbers before redialing the first number To link numbers enter ATxLN followed by the entry n of the number you want to link from a comma and the entry m of the number to link Example AT LN2 4 Here 2 is linked to 4 To clear this link enter ATxLN2 m n Link number m to number n LS Low Speed Operation Protocol Determines the low speed modulation mode used when a higher V 34 V 32bis V 32 or V 22bis modulation mode connection cannot be made while Mod V 34 Auto V32bis Auto or Auto V32 The default option is country specific 0 Bell 1 CCITT LXn Transmit Level for Leased Line Calls n n 0 to 20 negative sign is assumed dB The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 11 3
34. modulation modes are compatible Check local and remote leased line transmit level ATLX USA if operating on a leased line set to 0 ATL XO f the transmit level is adjustable in your country and the modems are running back to back adjust it to approximately 15 dB AT LX15 3460 Fast R Running Diagnostic Tests This section describes loopback busy out and retrain tests which analyze local and remote modem performance and the telephone line to assist you in isolating network problems These tests can be initiated With AT commands from an attached PC or terminal With commands from Fast RVu With commands from a Motorola network management system IMPORTANT Run one test at a time Tests interrupt network data Table 5 3 Running Diagnostic Tests AT Test Description Command Local Analog Tests local modem transmit and receive AT amp TI Loopback LAL circuitry LAL Pattern Tests local modem circuits AT amp TS Remote Digital Tests local and remote modem circuits AT amp T6 Loopback RDL and the telephone line Local Digital Tests local modem telephone lines and AT amp T7 Loopback LDL circuits Busy Out Lets the modem appear busy to ATHI incoming calls Retrain Lets you manually retrain the local and ATOI remote modems Terminate Terminates a test in progress AT amp TO LAL LDL and RDL tests using the EIA leads are not support
35. move the connector to another modem With Fast RVu over a direct cable connection or with a locally attached Motorola network management system NMS connect the shielded NMS cable from the computer or NMS s serial port to the enclosure s NM IN connector In enclosures with mass termination telephone connectors install a ferrite bead on each NMS cable near the AccessWay panel Pass the cable through the bead twice with one full turn With Fast RVu over a secondary channel connection you do not need a special cable connection 4 Optionally on DC powered enclosures install a second DC power module Installation is described later in this chapter 5 Connect the power cable from the AccessWay rear panel to a power source The enclosure is factory configured for one power input type AC or DC Your power source must match All cables should be emissions shielded Figure 1 7 shows how to attach a ferrite bead to a mass termination multi line telephone cable Cut out Cut out To AccessWay Ferrite Bead 72 4 cm from bead to AccessWay unit Figure 1 7 Ferrite Bead Installation 3460 Fast R Upper A Telephone Connectors Slots 1 16 Modem Required in This Slot for Management by NMS or Fast RVu Compute
36. must enter a correct password before performing the following operations Listing echoing or storing Phonebook entries Changing configuration options You do not need to enter the password to perform these functions Dial a stored Phonebook number Answer an incoming call After storing a password in a modem enable configuration and phone number access restriction by issuing the AT PF command to lock it A summary of access security commands follows 3 15 3460 Fast R IMPORTANT Know your password before enabling password functions If you cannot remember the password the only way to regain access to all modem actions is to re initialize the modem memory AT amp F command Once you re initialize modem memory you must re enter Phonebook information and reconfigure option settings Outbound Dial Restriction With outbound dial restriction the modem disables one or both of the Re Execute Last Command AT and Redial Last Number AT RD commands Quiet Answer With quiet answer the answering modem does not send a tone when it connects to a call Access Security AT Command Summary Security parameters and factory default option settings are as follows Table 3 6 Security Parameters Default Options Command Default Option Description ATxPE ATxPEO0 Disabled Password protection ATxPF None Set Configuration and Phone Number password protection ATxPN 0000 Enter password Issue AT PNx where x is
37. perform a manual retrain or retry the phone call If the modem fails contact Motorola customer service If the modem passes there may be a line problem contact telephone company ora software problem check with software vendor Modem stops passing data Modem could be in flow off condition modem set for XON XOFF and computer set for hardware flow control Set the modem for hardware flow control AT FL3 The modem connects at a lower rate than Check CQMS parameters with Fast RVu Line quality is not sufficient to support higher data rate If line quality improves the modem Max Rate Ensure that the remote increases its speed ATxMX modem supports the automatically option modem rates you anticipate Modem retrains Retry call A line problem is indicated occur frequently Reduce the transmit rate AT MX if excessive retrains continue contact telephone company CALL TERMINATION Modem takes Check whether remote If remote modem doesn t too long to modem supports PSTN support PSTN cleardown set disconnect cleardown local modem to Longspace Disconnect ATY 1 3460 Fast R Table 5 1 Troubleshooting the 3460 Fast R Modem when escape sequence is issued modem is set for AT ACU Problem Diagnosis Test Possible Solution Modem doesn t Check modem s Set DTR to an option other than disconnect option AT a
38. result codes and messages For a complete list of fax commands see the 3460 Fast R Reference Guide part number T0022 AT Command Set AT ATtention commands are character sequences that you enter from a computer or network management system NMS to control and manage a modem AT Command Set Command Option Description Enter local Escape command mode HHH none Enter remote Escape command mode A none Re execute last command ATn x x new Change S Register n value value ATn none Display S Register n value A none Answer Call Dn n Dial Telephone Number number DS Dial From Phonebook none Modem dials number stored in Entry 1 if any n 1 4 Modem dials number stored in Entry n The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 1 3460 Fast R AT Command Set continued Command Option Description E Echo Async AT Commands to Terminal EO Disabled El Enabled The modem echoes asynchronous commands to the computer H Busy Out Test HO End Test If busy out is enabled disconnects the busy out condition In escape mode disconnects the modem Hl I
39. the Phonebook number specified by the Default Dial option The modems transmit data synchronously If DTR transitions from asserted to de asserted the modem hangs up and enters asynchronous command mode amp P Pulse Cycle 0 40 The make break ratio is 40 60 1 33 The make break ratio is 33 5 66 5 2 38 The make break ratio is 38 5 61 5 amp R CTS Control Determines how the modem sets CTS signal The modem signals the computer with CTS on EIA TIA 232 D Pin 5 V 24 Circuit 106 This is the state of the CTS signal after the modem s RTS setting is followed 0 High CTS is always asserted Use this option with RTS CTS or DTR CTS Flow control 1 Normal 2 ACU On 3 AsyncSync CTS is asserted in asynchronous mode CTS is de asserted in synchronous ACU mode If the data transfer mode is synchronous CTS is de asserted during training and follows RTS in data mode When CTS follows RTS in data mode the setting of the RTS CTS Delay option applies if Mode Direct 4 RTS amp S DSR Control Determines how the modem sets the DSR signal 0 High DSR is always asserted 1 Normal DSR is controlled by the modem 2 DTR 3 Drop on Disconnect 4 Simulate Leased Line The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference G
40. to operate the modem s autobaud feature If modem still does not respond perform a local analog loopback LAL test If LAL fails contact Motorola customer service Double echo on characters typed Check computer and modem s Echo ATE option If both have Echo On ATEI turn one off ATEO Echo is also known as half or full duplex If this does not solve the problem contact Motorola customer service Check the communications software s terminal setup 3460 Fast R Table 5 1 Troubleshooting the 3460 Fast R Modem Problem Diagnosis Test Possible Solution CALL ESTABLISHMENT Modem wont Check cabling answer Check parameters Ensure that Answer is not set to Answer ATS Manual S0 0 DTR AT amp D Set DTR High AT amp DO if DTR is not supplied by the computer Check the modem s Line option AT amp L Ensure Line Dial AT amp LO Check that the TR LED is on steady If the TR LED is not steadily lit ensure the computer is supplying DTR Check that the RI OH LED is on when ring is present on the line Ensure that the remote modem is dialing the correct phone number Modem won t dial If using DTR dialing check Default dial option ATDA Phone number at stored location Ensure default dial option is a valid phone number Ensure that a number is stored Ensure DTR 108 1 AT amp D5 or Tail AT amp D4
41. to configure another modem that isn t already cabled to the computer disconnect a communications cable from a modem or enclosure and connect it to another one Repeat this procedure starting with Step 3 to communicate with the modem You can communicate with modems that are connected to the computer in the following ways A computer cabled to a stand alone modem s NC connector A computer cabled to AccessWay s NC connectors The Access Way may also be cabled to up to three other AccessWays A computer cabled to a Vanguard enclosure s NC connectors A Vanguard 3460 V 34 Daughtercard is installed in the Vanguard 3460 Fast R Useful Information Table 4 1 Navigating and Initiating Actions in Fast RVu To Do This Display on line help windows Press Ctrl and H or check Show Help on automatically according to the Help menu mouse position Select a modem Stand alone modem 1 In the Fast RVu main window select MODEM ADDRESS 2 In an option window specify the modem address Card modem in Accessway enclosure 1 In the Fast RVu main window select ENCLOSURE nest LOCATION 2 In an option window specify the modem location Daughtercard modem in Vanguard enclosure 1 In the Fast RVu main window select ENCLOSURE nest LOCATION 1 2 In an option window specify the modem location Slot 9 Modem B Select an option or parameter Select its label Display current information Select GET Send
42. un r parateur exp riment Warnung Ein und Ausbau des AccessWay Schaltschranks ist von einem geschulten Wartungstechniker vorzunehmen 2 Remove the blank panel that covers the right power module slot by loosening the screws at the top and bottom Figure 1 14 3 Slide the second power module into the right AccessWay power module slot Ensure that its front rail is flush with the adjacent power module rail Tighten the power module screws 4 Optionally connect a remote alarm monitoring device to the AccessWay ALARM 2 terminals to alert you to a fault in the DC output voltage To do so refer to the Connecting the AccessWay to DC Power Supply section on page 1 25 5 Verify that the LEDs on the power modules are lit The LEDs indicate the presence of input voltage and the status of output voltage 1 29 3460 Fast R Slot 9 Power Module Location Two Slots Front of Enclosure Figure 1 14 Dual DC Power Module Locations 1 30 3460 Fast R Installing a Modem Daughtercard Vanguard Enclosure The Vanguard 3460 V 34 Daughtercard card operates in Vanguard enclosures For instructions on installing and removing Vanguard Daughtercards refer to the Vanguard Daughtercard Installation Guide Part No T0020 02 IMPORTANT When using a network management application such as Fast RVu with Vanguard 3460 V 34 Daughtercards always assign the address Enclosure 1 Slot 9 Modem B to the da
43. 0 CONNECT 1200 RELIABLE EC x DC y 61 CONNECT 2400 RELIABLE EC x DC y B 35 3460 Fast R Result Messages and Codes Text Form Numeric Form CONNECT 4800 RELIABLE EC x DC y CONNECT 7200 RELIABLE EC x DC y CONNECT 9600 RELIABLE EC x DC y CONNECT 12000 RELIABLE EC x DC y 66 CONNECT 14400 RELIABLE EC x DC y 67 CONNECT 16800 RELIABLE EC x DC y 68 CONNECT 19200 RELIABLE EC x DC y 69 CONNECT 21600 RELIABLE EC x DC y 70 CONNECT 24000 RELIABLE EC x DC y 71 CONNECT 26400 RELIABLE EC x DC y 72 CONNECT 28800 RELIABLE EC x DC y 73 CONNECT 31200 RELIABLE EC x DC y 74 CONNECT 33600 RELIABLE EC x DC y 75 CONNECT 38400 RELIABLE EC x DC y 76 CONNECT 57600 RELIABLE EC x DC y 77 CONNECT 115200 RELIABLE EC x DC y 78 CONNECT 230400 RELIABLE EC x DC y 79 36 3460 Fast R Result Messages and Codes Text Form Numeric Form Remote Configuration Result Codes RC DENIED RC ESTABLISHED 13 RC COMPLETE 15 RC ABORTED 16 Miscellaneous Result Codes PASSWORD PROTECTED NETWORK MANAGEMENT INHIB ITED Test Pattern Result Code NO SYNC ACHIEVED 20 Fax Class 1 Result Codes OK CONNECT NO CARRIER
44. 022 Default pre set options are underlined B 6 3460 Fast R AT Command Set continued Command Option Description DE 1 Enable Data compression is attempted If the modem is using LAPM error correction it uses V 42bis data compression when DC Enabled Note In an application with SDC enabled LAPM error correction and V 42bis data compression only are used With MNP error correction the modem attempts to negotiate V 42bis and MNP 5 data compression with the remote modem Depending on which data compression type the remote modem can accommodate V 42bis or MNP 5 is used Otherwise no data compression is used DTE Computer Port Rate 75 BPS 150 BPS 300 BPS 600 BPS 1 2 KBPS 2 4 KBPS 4 8 KBPS 7 2 KBPS The characters AT or at precede all commands except HHH and A Default pre set options are underlined B 7 3460 Fast R AT Command Set continued Command Option Description 8 9 6 KBPS 9 12 0 KBPS 10 14 4 KBPS 11 16 8 KBPS 12 19 2 KBPS 13 21 6 KBPS 14 24 0 KBPS 15 26 4 KBPS 16 28 8 KBPS 17 31 2 KBPS 18 33 6 KBPS 19 38 4 KBPS 20 57 6 KBPS 21 115 2 KBPS 22 230 4 KBPS 23 Autobaud The modem uses the autobaud feature to determin
45. 17 Bell 212A Bell 103 Synchronous data rates up to 33 6 KBPS and asynchronous data rates up to 230 4 KBPS Industry standard error detection and data compression Hayes AT and V 25bis support 1 1 3460 Fast R Automated software download and flash memory for easy upgrades V 54 diagnostic test suite LED displays that indicate modem activity Light bar displays stand alone modem only that indicates line data and link utilization rates Support for the Motorola 9000 Open Management System OMS Network Management System Support for secondary channel modem management Restoral automatic rerouting of data traffic to the PSTN over a two wire dial line for backup of critical leased line applications when a leased line fails or signal quality deteriorates Restoral is available on units that support four wire leased line operation Support for Fax Class 1 Class 2 0 and Group 3 fax standards to enable transmission and receipt of faxes at up to 14 4 KBPS with a fax application installed LCD display and menu navigation buttons on some stand alone modems For instructions on installing a Vanguard 3460 V 34 Daughtercard in a Vanguard enclosure refer to the Vanguard Daughtercard Installation Guide Part No T0020 02 1 2 3460 Fast R Installing a Stand Alone Modem In the shipping carton locate the items shown in Figure 1 1 f Ferrite Beads 2 Eu EAA With Some Units Power Transformer This
46. 4 B 35 connectors C 8 C 9 C 12 C 14 C 15 cooling enclosures 1 11 copy configuration or file 4 8 COUNTRY TXT file 4 3 CSA A 12 CTS Control B 26 D Damaged equipment 1 data compression B 6 Data Mode for Direct Mode B 8 Data rate C 20 Data Transfer Mode B 19 DC power 1 17 DC power module 1 25 C 6 DCD Control B 23 DCD Loss Disconnect B 31 INDEX 3 Index continued D Continued Default configuration 4 8 default option 3 16 D 2 defaults front panel D 2 Delay Before Looking for DTR B 32 diagnosing problems 5 1 Dial B 1 dial 4 8 dial a phonebook number 4 8 Dial command 3 8 dial connection 2 1 DIAL Connector C 12 Dial From Stored Number B 1 dial line B 25 Dial Line Filter B 11 dial modifier 3 9 B 31 Dial Restriction B 22 dial string 3 9 Dial to Lease Threshold 3 23 B 10 Dial Type B 17 Dial Wait B 7 Dialing Options 3 11 dimensions C 2 DIP switch 1 20 disconnect a dial call 4 8 Disconnect Buffer Delay B 32 Disconnect symbol 3 9 Display Information 3 13 Display Modem ID 4 8 B 25 display or update phonebook 4 8 Display Result Code B 3 display S Register value B 1 Display Stored Telephone Number B 14 Documentation improving xiii Down button D 3 DSR Control B 26 DTE connector 1 4 DTE interface C 13 DTE Overspeed Compensation B 17 DTE Port Rate B 7 DTMF Tone Duration B 32 DTR Control B 24 DTR Control and V 25bis B 4 E EC DC Options 3 10 Echo Async AT Commands B 2 EIA TIA 232E C 9 INDEX 4
47. 460 Fast R AT Command Set continued Command Option Description MD PSTN Signaling Determines the modem s disconnect signaling when operating in the V 34 V 32bis or V 32 coded or uncoded modulation modes Disable Enable Modulation Mode Determines the modulation mode used in data transmission Changing mode resets AT MX Max Rate and AT MN Min Rate to their defaults for the mode selected V 34 Auto Dial Only V 34 Only V 32bis Auto Dial Only V 32bis Only V 32 Auto Dial Only V 32 Only V 32 Uncoded V 23 Only V 22bis Only Ol alr alu R amp D V 22 Only 212 Auto En V 21 Only N 103 Only 23 Half Duplex Dial Only xMN Minimum Rate Sets the minimum communication rate 75 BPS 1 300 BPS 2 600 KBPS 3 1 2 KBPS The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 12 3460 Fast R AT Command Set continued Command Option Description 4 2 4 KBPS 5 4 8 KBPS 6 7 2
48. APLE BUSINESS REPLY MAIL FIRST CLASS PERMIT NO 39783__ MANSFIELD MA POSTAGE WILL BE PAID BY ADDRESSEE MOTOROLA Motorola University East M3 30 20 Cabot Boulevard Mansfield Massachusetts 02048 1193 USA Chapter 1 Hardware Installation Introduction The Motorola 3460 Fast R or 3460 Fast R Plus modem provides reliable data communication to meet a wide variety of networking requirements The 3460 s formations include A stand alone formation with either A modem that supports a two wire leased line or dial line connection A modem that supports a two or four wire leased line connection or a dial connection Some stand alone modems have an LCD display and four menu navigation buttons so you can set configuration options and monitor operation by directly accessing the modem An Accessway enclosure card formation with either A pair of modems that support two wire leased line or dial line connections A modem that supports a two or four wire leased line connection or a dial connection A Vanguard daughtercard formation with a modem that supports a two or four wire leased line connection or a dial connection The 3460 s features include Synchronous and asynchronous communication in one unit with two preset configurations for typical applications Automode with telephone number linking and auto redial ITU TS Compliance to V 34 V 32bis V 32 V 29 V 27ter V 23 V 22 V 22bis V 21 V
49. AT NEI Set the remote master modem s Pass Through AT NP parameter to the appropriate option NP options are described below 5 Issue NM commands to the other Accessway modems Pass Through Parameter AT NP Pass Through options affect only dial connections Pass Through options determine How and whether a local modem passes network management commands to a remote modem How and whether a remote master modem passes network management commands to other modems connected to it by Cables between their NM IN and NM OUT ports A shared backplane in an AccessWay enclosure The Pass Through parameter uses the in band secondary channel to pass network management commands Secondary channel transmission is not disruptive of main channel data 3 20 3460 Fast R AT NP Parameter Options Option Description NPO A local modem connected through its network control in NC IN port to a local manager Passes only the NC commands that are addressed to a remote modem from its NC IN port to the in band secondary channel Passes only responses that are addressed from a remote modem to the local manager from the secondary channel to its NC OUT port With this option a remote modem receiving the local modem s commands does not pass them to its NC OUT port NPI A local modem connected through its network control In NC IN port to a local manager Passes only t
50. Alone Modem Connectors and Interfaces Compatibility EE ee ER De gue Appendix D Four Button LCD User Interface Introduction x2 ener Rete e toe Menu Organization Categories Parameters and Options Using the Front Panel User Interface LCD Display Control Buttons es Status LED MM Return Procedures Index aanan oon PWN 00 C0 aaa Dan 3460 Fast R About This Guide Introduction This guide describes Motorola 3460 Fast R Modem hardware and software installation and operation Audience This manual is intended for operators of the Motorola 3460 Fast R and Fast R Plus Modem and the Vanguard 3460 V 34 Daughtercard modem Other Documentation For more modem information refer to the 3460 Fast R Modem Reference Guide Part No T0022 which you can download from the Motorola World Wide Web site www mot com MIMS ISG mue The Reference Guide also provides Equipment service repair and return information Contact information for billing and training questions Contact information for ordering additional documentation Special Notices The following notices emphasize certain information in the guide IMPORTANT Emphasizes significant procedural information Caution Warns you against damage to software hardware or data Mise en Garde Une mise en garde vous fournit des information
51. Blind dial B 3 Break Signal Receipt Handling B 5 Buffer Delay B 6 Buffer Option B 14 Busy Out test 5 10 B 2 buttons 1 1 buttons control D 3 cable clamp 1 26 cable connections 1 6 cable communications 4 3 cabling 1 31 2 1 3 1 cabling AccessWay enclosure 1 18 Call Progress Reporting B 3 Call Progress Result Codes B 34 Call Time Out B 20 Call Answering Mode B 5 Callback 2 2 Callback After Incoming Call B 22 Canada A 6 card 1 1 card ejector tabs 1 23 Caution notice cooling requirements 1 13 DC power source 1 25 CCITT C 21 INDEX 2 Index continued C Continued CD LED C 19 CD ROM 1 10 4 2 CE mark A 2 central network administration facility 3 17 Change command 3 8 change modem address 4 8 change S Register value B 1 changing configuration with OLC button C 11 circuit board 1 1 CISPR A 12 Clock Signal Source B 27 colon D 2 COM port 2 2 2 3 4 3 5 1 command mode 3 2 COMMANDS option of Fast RVu 4 4 communications software 2 1 compression B 6 computer connector 1 4 computer interface C 13 computer interface pin outs C 9 computer port selection menu 4 2 configuration and phone number access restriction 3 15 configuration defined 3 2 configuration options front panel D 3 CONFIGURE option of Fas RVu 4 4 configure the Vanguard 3460 Daughtercard 2 1 configuring a modem for async operation 3 4 configuring a modem for leased line sync operation 3 5 Connect Message B 5 Connect Message Result Codes B 3
52. Class 1 mode FCLASS 1 The modem responds as follows 3460 The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 29 3460 Fast R AT Command Set continued Command Option Description FMR Software Revision Level Requests software revision ID from the modem when it is operating in Fax Class 1 mode FCLASS 1 The modem responds with the software revision level Example 4 0 FPR n Serial Port Rate Specifies the computer modem serial port rate Autobaud 2 400 KBPS 4 8 KBPS 7 2 KBPS 9 6 KBPS 12 0 KBPS 14 4 KBPS 16 8 KBPS 19 2 KBPS lol alt AJ amp D 21 6 KBPS fan 24 0 KBPS 26 4 KBPS N 28 8 KBPS LA 31 2 KBPS gt 33 6 KBPS ia a 38 4 KBPS N E 57 6 KBPS gt oo 115 2 KBPS 96 230 4 KBPS The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 30 3460 Fast R Options Stored in Status S Regi
53. Customers experiencing problems caused by surges from lightning have eliminated such problems by installing appropriate surge suppressors on power and data lines connected to Motorola devices Avertissement Tous les dispositifs Motorola doivent tre utilis s dans des environnements con us pour des ordinateurs et du mat riel lectronique Dans les zones susceptibles d tre frapp es par la foudre prenez des pr cautions pour viter que le mat riel lectronique soit endommag Contactez votre compagnie t l phonique ou un vendeur d accessoires lectroniques pour obtenir des renseignements concernant les syst mes de protection contre la foudre Certains usagers confront s des probl mes caus s par des sautes de tension dues la foudre ont limin ces probl mes en installant des r gulateurs de tension appropri s sur les c bles lectriques et les c bles de donn es reli s aux dispositifs Motorola Warnung Motorola Ger te sind grunds tzlich in f r Rechner und elektronische Anlagen vorgesehenen Umgebungen zu verwenden In unwettergef hrdeten Bereichen ist jegliche Elektronik gegen Blitzeinwirkung Zy sch tzen N heres ber entsprechende Schutzeinrichtungen erfahren Sie von Ihrer Telefongesellschaft oder einem Elektroh ndler Probleme mit Spannungsst en durch Blitzeinwirkung lassen sich durch Einbau von berspannungsableitern in die zu Motorola Ger ten f hrenden Netz und Datenleitungen beheben 1 9
54. D DataCarrier Detect On modem is receiving a valid carrier signal from a remote modem RD Receive Data Flashing modem is transferring data received from a remote modem and command responses to computer SD Send Data Flashing modem receiving transmit data and commands from computer 3460 Fast R Light Bars Some stand alone modems have front panel light bars that display information about the modem s current performance Light Bar Displays This Indicates Configured Line Rate amp Link Utiliz ation Light Bar upper row The rightmost lit or flashing LED The configured modem receive rate The rightmost steadily lit LED Actual link utilization A slowly flashing LED An under utilized link Configured Data Rate amp Throughput lower row The rightmost lit or flashing LED The maximum available throughput between modem and computer The rightmost steadily lit LED Actual throughput A slowly flashing LED Actual throughput is lower than the maximum available Default To display transmit rate use the ATxSD1 command Light bars flash briefly when a connection is made On modems without light bars display information with Fast RVu C 20 3460 Fast R Compatibility The modem is compatible with modems that comply with the CCITT V series specifications and ITU modulation modes including the Motorola
55. IO Part Number AT amp Il Country Code AT amp I2 Product Code AT amp I3 NC Address AT amp I4 Serial Number 3 13 3460 Fast R Access Security Functions Password Verification on Connection Password verification applies to incoming calls With password verification the answering modem must receive a password from the calling device then validate it internally or send it to a Motorola network management system NMS for validation in order to complete the connection If a password is invalid the modem disconnects Enabling Password Verification by a Local Modem Step Stage 1 Use the ATxZI command to enter a password in the local modem 2 Use AT ZV1 command to enable internal password verification in the local modem 3 Use the ATZI command to enter a password a remote modem Use AT ZV 1 command to enable internal password verification in the remote modem Callback verification and restriction apply to incoming calls With callback verification the answering modem that successfully completes password verification with a calling modem hangs up then calls the modem back The modems then pass data With callback dial restriction the answering modem calls back only stored Phonebook numbers not numbers sent by a calling modem Enabling Callback Verification and Dial Restriction Step Stage 1 Configure password verification as described above 2
56. KBPS 7 9 6 KBPS 8 12 0 KBPS 9 14 4 KBPS 10 16 8 KBPS 11 19 2 KBPS 12 21 6 KBPS 13 24 0 KBPS 14 26 4 KBPS 15 28 8 KBPS 16 31 2 KBPS 17 33 6 KBPS xMS AT Message 0 After CD signal 1 Before CD signal xMX Maximum Rate Sets the maximum rate at which the modems communicate over the analog network 0 75 BPS 1 300 BPS 2 600 BPS 3 1 2 KBPS 4 2 4 KBPS 5 4 8 KBPS 6 7 2 KBPS 7 9 6 KBPS 8 12 0 KBPS The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined 3460 Fast R AT Command Set continued Command Option Description 9 14 4 KBPS 10 16 8 KBPS 11 19 2 KBPS 12 21 6 KBPS 13 24 0 KBPS 14 26 4 KBPS 15 28 8 KBPS 16 31 2 KBPS 17 33 6 KBPS NA Network Control NC Address Specifies a modem s network management identifier Note if this command is issued while the modem is attached to a network management system the modem responds NETWORK MANAGEMENT INHIBITED and does not change its address 0 Default Not a valid operating address 1 255 Available options NB Buffer Option Specifies the size buffers that store data received from a local computer Use this parameter if computer to computer flow control is e
57. Make a note of the directory 2 Select COMMANDS from the Fast RVu main window The Commands window opens 3 Select UPGRADE The Upgrade window opens 4 Enter one or more destination modem addresses With some modems you can specify multiple modems in AccessWay enclosures refer to the Fast RVu Help window If you specify multiple modems but Fast RVu cannot upgrade them in multiples an error message appears In this case go to Step 6 5 Select UPGRADE Follow the instructions that appear Note the progress messages in the STATUS and ACTIVITY LOG boxes 6 When the upgrade is complete reconnect any cables that you disconnected Problems During a Download If a download stops and you are unable to complete it you can perform a manual download that does not use Fast RVu Refer to the 3460 Fast R Software Download Instructions part no T0022 09 Chapter 5 Troubleshooting Problems and Improving Performance Troubleshooting Steps Take the following actions when the modem does not operate correctly Troubleshooting Steps Step Action 1 For asynchronous applications only confirm that your communications software is configured for the computer COM port to which the modem is connected Example COM1 2 On the modem and the computer confirm that the communications port is configured for the data rate character length and parity your software requires Confirm that both the m
58. Motorola 3460 Fast R User Guide 3460 Fast R Notices 2000 Motorola Inc M MOTOROLA 20 Cabot Boulevard Mansfield Massachusetts 02048 508 261 4000 All rights reserved Printed in U S A Proprietary Material Information and software in this document are proprietary to Motorola Inc or its Suppliers and without the express prior permission of an officer of Motorola Inc may not be copied reproduced disclosed to others published or used in whole or in part for any purpose other than that for which it is being made available This document is for information purposes only and is subject to change without notice Writer Christina H Lamkin Part No T0022 01 Rev F Publication Specialist Denise Skinner Publication Code DS Illustrator Tim Kinch First Printing April 1997 This manual is current for Release 5 1 of the 3460 Fast R Modem To comment on this manual please send email to LGENO031 2email mot com or use the Customer Response Card in this manual 3460 Fast R About This Guide Motorola Customer Information Customer Response Card Chapter 1 Hardware Installation Introduction uenerit eo tn Installing a Stand Alone Modem Safety and Operational Notices Installing an AccessWay Enclosure Checking AccessWay Enclosure Shipment Site and Power Preparation
59. Position A 128 Slot 16 Position B A single modem card supports a two or four wire leased line connection in Position A or a dial line connection in Position B With Fast RVu select a modem in an AccessWay enclosure as follows 1 In the Fast RVu main window select ENCLOSURE LOCATION 2 In an option window specify the modem location Example Select Enclosure Nest with DIPS at ON ON Slot 1 Position A which is Modem Address 1 NEsT1v stor1 v v 1 20 3460 Fast R Installing Removing Modem Cards Installing a Modem Card You can install 3460 Fast R cards in an AccessWay while it is operating Modem A Modem B Two Wire Leased or Four Wire Leased Line Two or Four Dial Line Dual Modem Card Wire Dial Line Modem Card Figure 1 10 3460 Fast R Modem Cards Installing aModem Card in an AccessWay Step Action 1 Loosen the enclosure front door screws Open the door 2 Flip the modem card s ejector tabs Figure 1 11 apart Slide the card into a slot s guide rails Press the tabs until it is seated firmly and the tabs are against the rail Ensure that the card front panel is flush with the power module front panel 3 If you plan to use Fast RVu or a Motorola network management system install a card in Slot 9 A card must be present in Slot 9 to transfer network control information to and from modems 1 21 3460 Fast R Installing a Modem Card i
60. Protocol 0 None use this option with leased line When configuring the modem for V 25bis synchronous direct dial operation DTR Control Tail or 108 1 AT amp D4 or AT amp D5 you must use this option 1 AT ACU 2 V 25bis ACU AP Adaptive Rate 0 Disable 1 Enable The modem monitors telephone line signal quality and negotiates the highest possible rate for a modem s modulation mode You must enable Retrain to use Adaptive Rate AR V 34 Asymmetric Rate 0 Disable 1 Enable AS Answer in Restoral 0 LL Fail Always The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 4 3460 Fast R AT Command Set continued Command Option Description BK Break Signal Receipt Handling Controls how the modem handles the break signal in reliable and auto reliable data modes Break signals are sent to the computer for a 1 second duration 0 Destructive Expedited modem passes break to remote site immediately deletes all its buffered data 1 Nondestructive Expedited modem passes data to remote site immediately 2 Standard Non expedited Non destructive modem passes Breaks in sequence with any buffered data CA Call Answering Mode Applies i
61. Site Specific Parameters continued Parameter Default Option Available Option ATX4 Modem waits for dial tone and detects busy signal Uses only NO CARRIER CONNECT CONNECT lt Rate gt BUSY and NO DIAL TONE result codes Terminal Options Terminal Inactivity Country specific S30 n n 0 255 sec Disconnect DCD Loss Disconnect Country specific S10 n n 1 255 sec Telco or Telco Jack Options DL TX Level dB Country specific AT DX0 AT DX30 LL Tx Level dB Country specific ATxLXO AT LX30 Speaker Control ATM1 Dialing ATMO Always Off ATM2 Always On ATM3 On During Training Speaker Volume ATL2 Medium ATLO or ATL1 Soft ATL3 Loud Dial Line Filter AT LF2 Short AT LFO Long AT LF1 Medium AT LF2 Short AT LF3 Not recommended Dialing Options Pause Delay Country specific ATS8 n n value Dial Wait Country specific ATxDDO AT DD9 Dial Mode Country specific AT PTO AT PT2 Call Timeout Country specific ATxTTO AT TT5 Blind Dial Country specific ATS6 Pulse Cycle Country specific AT amp PO AT amp P2 Tone Length Country specific ATS11 Auto Redial Country specific ATDRO ATxDRI5 3460 Fast R Table 3 5 Site Specific Parameters continued Parameter Default Option Available Option Phone Book Blank AT amp Z n n 1 4 Storage for telephone strings to 40 characters Access Security Options Callback Phone Number AT ZCO Off AT xZCn Phonebook Source index n n 1 4 AT ZC5
62. TV technician for help Note shielded network management and DTE cables are required for compliance 3460 AccessWay This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 Subpart B of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential environment is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Notes Shielded network management and DTE cables are required in all configurations for compliance Ferrite beads or sleeves are required for compliance Around 50 pin Telco cables in a straight through configuration Around network management cables in a full turn configuration 3460 Fast R Product Safety Regulatory Marking Regulatory labels indicate compliance with safety standards Modems and enclosures carry one of the following labels UL CSA and TUV Appendix B Attention AT Commands In This Appendix This section describes modem control and management commands selected fax commands S register information and
63. User s Guide 3460 pas E 3460 Fast R Stand Alone Modem Some modem front panels differ from the one shown Figure 1 1 3460 Fast R Stand Alone Modem Parts Installing a Stand Alone Modem Step Action 1 Compare the modem package contents to Figure 1 1 If a part is missing contact your nearest Motorola representative or In the U S A Motorola Customer Administration 20 Cabot Blvd Mansfield MA 02048 508 261 4745 Outside the U S A Motorola distributors are listed on our Web site at http www mot com MIMS ISG 2 Plug the modem power transformer cable into the modem s AC connector and then into a power supply outlet 3 Connect a cable from a computer serial port to the modem s DTE connector 1 3 3460 Fast R Installing a Stand Alone Modem continued Step Action 4 If ferrite beads are included with your modem install them on both telephone cables a Snugly wrap the cable once completely around the bead Figure 1 2 b Set the cable into the bead cutouts Ensure that 2 5 to 4 cm of the cable extend from the bead on the end you insert into the modem connector c Snap the bead closed You can reopen and close it to reset the cable For two wire leased line or dial line modems a Plug the telephone cable into the modem s LINE connector Figure 1 3 and to the telephone wall jack b To use a telephone set on the same line as th
64. a selected change to the Select SET modem Monitor fax status Select Commands Dialing View or Status Device Note the Mode option When the modem is transmitting receiving a fax this information is displayed Close a window Select RETURN Exit Fast RVu Select File gt Close or press CTL and W Adjust a parameter option Click the parameter s selector arrows 1 3460 Fast R Viewing and Setting Modem Options To view or change modem parameter options select CONFIGURE from the Fast RVu window Select an option type then select an option Example Setting Callback to Phonebook Entry 2 Step Action 1 In the Fast RVu main window specify a COM port and MODEM ADDRESS or ENCLOSURE LOCATION 2 Select CONFIGURE from the Fast RVu main window The Configuration Options window opens 3 Select the SECURITY type The Security Options window opens 4 Select a modem either a stand alone modem by address or a card modem by enclosure nest slot and A B 5 Select GET The modem s current options display 6 In the Select New Options frame click the arrows next to Callback until INTERNAL 2 displays 7 Select SET to save your change The green OK icon displays 8 The parameter option is changed When the local modem receives a call it calls the number stored in Phonebook Entry 2 4 6 3460 Fast R Checking Device Circuit and Signal Status To view
65. a valid password to access password protected options AT PW 0000 x Change password Issue ATxx y where x old password and yznew password to specify new password AT ZC AT ZCO0 Off Callback function ATxZD AT x ZDO Off Dial Restriction function ATZI None AT ZIx x Group password AT ZR ATxZRO Off Remote Callback Number Not Required AT ZV ATxZV0 Disabled Password Verification 3 16 3460 Fast R Configuring a Remote Modem AT RA You can set remote modem parameter options and view remote modem status from a local 3460 Fast R with the AT RA command With this function you can Set up remote modems from a central network administration facility Monitor remote operation Troubleshoot remote modem application problems Remote configuration with AT RA uses the main data channel temporarily halting data transmission It is not available when either modem is in direct AT SMO synchronous or leased line mode Initiate a remote configuration session from a local modem using a communications application as follows Both modems must be set to the RAI option Running a Remote Configuration Session Step Stage 1 Establish a connection with the remote modem Motorola recommends using a Reliable connection AT SM2 or AT SM3 2 Enter the remote escape command to place the remote modem in escape mode The remote escape command sequence is guard time AT amp G S Register 42 remote
66. ault settings Option sets are restored to their original settings Phonebook telephone numbers are deleted amp G Guard Tone Determines the guard tone used in V 22bis operation 0 Off The modem does not use a guard tone 1 550 The modem uses a 550 Hz guard tone 2 1800 The modem uses 1800 Hz guard tone amp 1 Display Modem ID 0 Display Software Revision Number 1 Display Country Code 2 Display Product Code 4 Display NC Address optional amp L Line Type 0 Dial The modem operates on dial lines in dial applications only 1 2 Wire Leased The modem operates on a 2 wire leased line The ACU immediately disappears 2 4 Wire Lease The modem operates on 4 wire leased line The ACU immediately disappears amp M AT Format Sets the data format when the AT ACU is in effect 0 Async The modem communicates asynchronously in command and data mode Sync Data The modem communicates asynchronously in command mode disconnected from the dial line and synchronously in data mode The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 25 3460 Fast R AT Command Set continued Command Option Description 2 DTR Dial On a de asserted to asserted transition the modem dials
67. cal computer to modem data rate and the error correction and data compression schemes The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 21 3460 Fast R AT Command Set continued Command Option Description ZC Callback After Incoming Call Determines the source of the telephone number that your modem calls when it receives a valid access security password from the remote modem Io Off Phonebook Entry 1 4 The answer modem calls back the specified Phonebook entry even if the calling modem provides a callback number 10 Remote The answer modem calls back using the phone number supplied by remote modem 12 Remote Index The answer modem calls back using the remote modem s Phonebook index supplied by the remote modem ZD Dial Restriction Defines dial command limitations Level 1 Restriction The auto redial command is not allowed The A command is not allowed if the previous command was a dial command In both cases the modem reports an ERROR message to the computer Level 2 Restriction Same as Level and only stored phone numbers may be dialed 71 Enter Access Security Group Password Up to ten chara
68. cal manager Passes only the NC commands that are addressed to the location local address 100 from its NC IN port to the in band secondary channel Passes only responses that are addressed from a remote modem to the local manager from the secondary channel to its NC OUT port A local modem connected through its network control in NC IN port to a local manager passes all NC commands to and from a remote modem without filtering The remote modem operates the same way The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 16 3460 Fast R AT Command Set continued Command Option Description OS DTE Computer Overspeed Compensation Lets modem compensate when an async or sync device sends data to the modem faster than specified 1 Modem compensates up to 1 0 2 5 Modem compensates up to 2 5 PE Password Protection Enable Disable Enables and disables the configuration and telephone protection Password After enabling the function set protection to lock the modem AT amp PF Disable Enable xPF Password Protection Lock Locks the modem Password Protection Unlock Unlocks a password protected m
69. command 3 8 SDLED C 19 secondary channel 3 19 3 20 secondary channel enable disable 4 8 security 2 2 Select Tone Dialing B 3 selecting a modem 4 5 selecting and customizing option sets 3 4 self test 1 4 1 22 Send Longspace Before Disconnecting B 4 serial number 4 8 SET button 4 5 shipping contents 1 3 site specific parameters 3 10 Slot 9 1 18 1 21 3 20 slot addresses 1 20 slots enclosure 1 20 software download 4 12 software information B 2 Speaker Control B 2 Speaker Volume B 2 Special notices description vii specifications C 1 D 1 specifications electromagnetic C 5 Speed Bar Display B 19 speed conversion B 19 S Register 38 B 6 S Register Command Cross Reference B 31 S Register display B 1 S registers 3 8 stacking modems C 4 stand alone formation 1 1 stand alone modem C 2 Standards power cord plug connector assembly 1 13 Status S Registers B 31 status LED Displays C 19 INDEX 10 Index continued S Continued Status Message B 27 STATUS option of Fast RVu 4 4 Store Value in S Register B 3 symbols dial string 3 9 synchronous protocol 1 1 2 1 2 3 3 4 Telco or Telco Jack Options 3 11 Telephone book storage B 28 telephone cable connectors 1 4 telephone connectors 1 22 individual 1 22 mass termination 1 22 telephone connectors Modems That Support Two or Four Wire Leased or Dial Connections C 9 telephone connectors Modems That Support Two Wire Leased or Dial Connections C 8 tele
70. commands B 4 commands B 28 command 3 2 B 1 D 2 Numerics 2 wire leased line B 25 326X Series modem C 21 3460 Fast R Modem Reference Guide vii 4 wire leased line B 25 9000 NMS C 7 A A command 3 2 Abort Remote Configuration B 18 AC power 1 17 AC power module 1 24 C 6 AC switch 1 4 Access Restriction 2 2 Access Security Lead Digit Delay Timeout B 32 Access Security Options 3 12 Access Security Tone Duration B 32 AccessWay enclosure 1 10 AccessWay enclosure ventilation 1 11 AccessWay installation 1 10 AccessWay power module 1 24 AccessWay shipping contents 1 10 Across button D 3 ACU 3 2 5 2 B 25 Adaptive Rate B 4 address 4 8 addresses enclosure 1 20 alarm relay contacts 1 26 Answer Call B 1 Answer command 3 8 Answer Restoral 3 22 B 4 assign address to remote modem 4 8 Async Character Length B 5 asynchronous protocol 1 1 2 1 3 4 AT action commands 3 8 AT ACU B 25 AT commands 3 2 B 1 AT commands for managing option sets 3 8 AT Format B 25 AT Message B 13 AT amp commands B 23 INDEX 1 Index continued A Continued AT AS 3 22 AT DI 3 22 AT HD 3 22 AT LE 3 23 AT NE 3 19 AT NO 4 11 AT RE 3 23 AT RR 3 23 AT TR 3 23 Auto Retrain B 19 Automatic Call Unit ACU 3 2 Automatic Call Unit ACU Protocol B 4 Automatically Redial Failed Calls B 9 backplane C 6 backplane in AccessWay enclosure 3 20 Backspace Character B 31 back up dial line 3 22 battery 1 25
71. cters ZR Require Remote Telephone Number Specifies whether a remote callback number is required when using AT ZC Callback Io Off On The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 22 3460 Fast R AT Command Set continued Command Option Description ZV Verify Password If access security is enabled this option selects the method used to verify a password Disable Password and callback are disabled amp C Internal The stored password is checked against the received password See AT kZI Enter Group PW amp Commands DCD Control Determines how the modem signals computer with DCD on EIA TIA 232 D Pin 8 V 24 Circuit 109 Io High DCD is always asserted Normal DCD is deasserted during dialing and while the modem is training with the remote modem DCD is asserted in data mode It is deasserted when the modem is disconnected from the telephone line ACU On DCD is asserted when the modem is disconnected so that terminals requiring this signal can use the ACU During dialing DCD is deasserted until both modems train and are ready to pass data DCD is asserted in data mode DCD is deasserted mo
72. d ATxOS0 1 ATxOS0 1 Parity AT RPO V 25 ATx RPO V 25 Restoral Initiation AT REn Off AT REn Off Termination Restoral Auto Redial RTS Control Retrains Test Restoral Data Transfer Mode Reliable Message EC DC Delay Disconnect No ACU Form V 25 Character V 25 Form AT RRO Disable ATxRS1 High AT RT2 High BER AT TRO Off ATxSM3 Auto Reliable AT XC2 Off ATxECO0 V 42 AT DC1 On AT DBO Off ATxDMO Async AT VCO ASCH AT VFO Bitsync AT RRO Disable ATxRSO Normal AT RT2 High BER AT TRO Off ATxSM0 Direct ATxXCO Off ATxECO0 V 42 AT DC1 On AT DBO Off AT xDM1 Sync AT VCO ASCII AT VFO Bitsync Parameters and options shown shaded gray vary by country For details refer to Appendix B of the 3460 Fast R Reference Guide lParameter option does not affect normal operation 3 7 3460 Fast R Table 3 1 Option Set Default Options continued Pre Configured Default Option Option Set 1 Option Set 2 Command Asynchronous Synchronous Sync Idle ATV 11 Char ATxV11 Char V 25 Response AT VRI1 V 25bis ATxVR1 V 25bis Parameters and options shown shaded gray vary by country For details refer to Appendix B of the 3460 Fast R Reference Guide Parameter option does not affect normal operation AT Commands for Modem Tasks Table 3 2 AT Commands to Manage Option Sets Enter This To Command Load Option Set 1 into modem memory ATZO or ATZ1 Load Option S
73. e or carrier loss Disable Prevents modem from redialing automatically Enable RQ Abort Remote Configuration Ends a remote configuration session Remote changes are not saved Both modems return to data mode x RS RTS Control Determines how the modem interprets the RTS signal on EIA TIA 232 D Pin 4 V 24 Circuit 105 Normal The computer controls data transmission with RTS The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined 3460 Fast R AT Command Set continued Command Option Description 1 High The modem sets RTS high Use this option if the computer does not provide RTS RT Auto Retrain When enabled the modem retrains if the specified bit error rate BER is exceeded Off The modem does not automatically initiate retrains but responds to retrains from a remote modem Low BER The Low BER setting is more sensitive than the High BER setting High BER The High BER setting is less sensitive than the Low BER setting Note Motorola recommends this setting for most applications xSD Modem Speed Bar Display Display modem Receive Rate Display modem Transmit Rate SM Data Transfer Mode
74. e modem ensure that the ferrite bead if included is installed on the cable then plug it into the modem s PHONE connector For two or four wire leased line dial line modems a Optionally plug an analog dial line telephone cable into the modem s PHONE LINE connector Figure 1 3 and to the telephone wall jack b Ensure that the ferrite bead if included is installed on a leased line cable then plug it into the modem s LEASE connector Set the modem power switch to the On 1 position The modem executes self tests A modem indicates test results as follows Successful completion MR LED steady on problem by setting LEDs in one of these ways MR slowly blinking TR on OH off CD off MR off TR on OH on CD on You can also check self test completion with Fast RVu Select Status then select to display DCD DSR CTS and RTS signal states Device to display rate and mode parameters that describe the modem s current state Note the LED pattern Report any problem to Motorola Support Stand alone modem hardware installation is complete Go on to Chapter 2 Basic Modem Setup or Chapter 3 Advanced Modem Setup 3460 Fast R X Cable Looped Once Around Bead _ To Modem Connector Figure 1 2 Ferrite Bead Installation 3460 Fast R Power A Modems that support two wire Transformer leased or dial line connections
75. e pin outs C 11 network management override 4 11 network management system 1 21 5 10 network managementilnterface pin outs C 12 C 15 NM connectors 1 18 NM IN and NM OUT ports 3 20 B 16 NMS 3 19 NMS commands 3 2 non operating conditions C 4 NP 3 20 OH LED C 19 OLC button 3 5 C 11 C 16 On 1 Off 0 switch C 15 INDEX 7 Index continued O Continued on line help 4 5 on line service 2 1 operating conditions C 4 option set commands 3 8 Option Set Options 3 12 option sets 2 1 3 3 3 4 OR LED 4 11 B 15 ordering documentation xi outbound dial restriction 3 16 Parity B 18 Pass Through parameter 3 20 password 2 2 Password Change B 17 Password Protection Enable Disable B 17 Password Protection Set B 17 Password Protection Unlock B 17 Pause After Dialing B 7 Pause delay symbol 3 9 PHONE connector 1 4 C 14 PHONE LINE connector C 14 Phonebook B 22 B 28 phonebook 2 2 power cable 1 17 power connector C 11 C 15 power module 1 24 1 25 C 6 power module LEDs 1 26 power requirements C 16 power reset 4 8 Power surges 1 9 1 15 power switch 1 4 power transformer 1 3 1 10 C 2 C 16 Power Up in Option Set B 28 protocol synchronous 2 3 PSTN Signaling B 12 Pulse Cycle B 26 Pulse Dialing B 3 Pulse symbol 3 9 Q Questions about Motorola products or services xi quiet answer 3 16 Quiet answer symbol 3 9 INDEX 8 Index continued R RA command 3 17 RD LED C 19 RDL B
76. e the rate at which to operate Leased to Dial Threshold Determines the threshold for initiating restoral Low Fast is the most sensitive option if three retrains occur within five minutes the modem initiates restoral 0 Low Fast 1 Low Slow 2 High Fast 3 High Slow 4 Immediate Data Mode for Direct Mode 0 Asynchronous with V 14 Async to Sync Conversion and Command Detection 1 Synchronous The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 8 3460 Fast R AT Command Set continued Command Option Description DR Automatically Redial Failed Calls The modem waits for a country specific time between redials If the ATxLN option is enabled the modem dials all of the linked numbers before redialing Disable n 0 to 15 Modem redials an unsuccessful call n times DX Transmit Level for Dialed Calls n 0 to 20 negative sign is assumed dB EC Error Correction Protocol V 42 The modems negotiate the use of LAPM or MNP error correction The modems attempt to negotiate using LAPM If unsuccessful they attempt to negotiate using MNP LAP M The modems attempt to negotiate LAPM MNP The modems attempt to negot
77. ed Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide 5 10 Appendix A Regulatory Information In This Appendix This section contains regulatory and safety approval declarations and information for the 3460 Fast R modem and the AccessWay enclosure Compliance with standards allows the modem to Reliably inter work with the network to connect to remote sites saving you time and phone charges Automatically select the highest possible line rate Flexibly communicate with many applications and systems 3460 Fast R EEC Directive Conformity The CE mark appears on each CE compliant product The following C 168 x Statement explains its significance This product is CE marked to indicate compliance with the following EU directives 73 23 EEC Low Voltage Directive 89 336 EEC EMC Directive 98 13 EEC TTE Directive previously 91 263 EEC 93 68 EEC CE Marking Directive Note These products support different features depending on product code Features such as leased line connectivity and dial restoral vary with product code and from country to country Please contact your Motorola representative for details on the appropriate product code for a region Products that bear the EU Permission to Connect symbol and Notified Body number are designated compliant to the 98 13 EEC Telecommunications Terminal Directive for the fol
78. em uses speed conversion if enabled This lets the modem automatically accommodate computers of different rates The modem reverts to Normal mode if it cannot establish an error corrected link TR Test Restoral Determines how often the modem checks for loop current on the dial line to determine whether the line is available Io Never Daily Weekly Wl Nn Monthly The characters AT or at precede all commands except HHH and A Default pre set options are underlined B 20 3460 Fast R AT Command Set continued Command Option Description VC V 25bis Character Code 0 ASCII 1 EBCDIC VF V 25bis Format 0 BitSync 1 CharSync VI V 25bis Synchronizing Idle Signal 0 Mark 1 Character VR V 25bis Response 0 None 1 V 25bis 2 V 25 Rate 3 Val Only xXC Reliable Message Applies to Reliable and Auto Reliable data transfer modes The local modem can send a reliable message to the computer with the normal connect message if both modems negotiated a reliable connection 0 Disable 1 Short Form Message Code The modem sends a message to the computer when a reliable connection is successful The message indicates the local computer to modem data rate 2 Long Form Message The modem sends a message to the computer when a connection is successful The message indicates the lo
79. ephone Connectors Modems That Support Two Wire Leased or Dial Connections MODEM A and MODEM B Individual Connectors Interface RJ 11 Connection Type Two Wire Leased or Dial Line Pin Function 3 Ring 4 Tip MODEM A and MODEM B Mass Line Termination Connectors Interface RJ 21X Connection Type Two Wire Leased or Dial Line Pin Function 1 Slot 1 Modem Card Tip 26 Slot 1 Modem Card Ring 2 Slot 2 Modem Card Tip 27 Slot 2 Modem Card Ring 8 Slot 8 Modem Card Tip 33 Slot 8 Modem Card Ring 9 17 None 34 42 None 18 Slot 9 Modem Card Tip 43 Slot 9 Modem Card Ring 19 Slot 10 Modem Card Tip 44 Slot 10 Modem Card Ring 25 Slot 16 Modem Card Tip 50 Slot 16 Modem Card Ring Access Way backplanes labeled Modem A Modem B do not support four wire leased line connections C 8 3460 Fast R Telephone Connectors Modems That Support Two or Four Wire Leased or Dial Connections LINE A Connectors Interface RJ 11 Connection Type Two or Four Wire Leased Line or Dial Line Pin Function 2 Four Wire Rx Tip 3 Dial Line Ring Two Wire Ring Four Wire Tx Ring 4 Dial Line Tip Two Wire Tip Four Wire Tx Tip 5 Four Wire Rx Ring LINE B Connectors Interface RJ 11 Connection Type Two Wire Leased or Dial Line Pin Function 3 Two wire Leased Line Dial Line Ring 4 Two wire Leased Line Dial Line Tip
80. eplaced they must be replaced with fuses of the same type and rating Avertissement Ce produit utilise des fusibles bipolaires neutres Lorsque les fusibles doivent tre remplac s ils doivent l tre par des fusibles de m me type et de m me calibre Warnung Dieses Ger t verwendet zweipolige neutrale Absicherung Beim Auswechseln der Sicherungen sind diese mit solchen des gleichen Typs und gleicher Leistung zu ersetzen 1 24 3460 Fast R DC Power Module The AccessWay 48 VDC powered enclosure provides Optional independent dual DC power module operation Optional independent dual DC power source connections Relay contacts for connection to an alarm monitoring device Connecting to DC Power Supply You may connect the AccessWay to a single DC power source or to two separate sources to enable the AccessWay to continue operating if one power source fails Connecting the AccessWay to DC Power Supply Step Action 1 Obtain wire that is rated AWG 20 stranded 300 V insulation 2 Optionally remove the AccessWay power terminal block from its connector on the rear of the AccessWay unit It is easier to work with the block when it is removed 3 Strip several lengths of wire to 0 3 7 mm from the ends Use them to make the following connections Ttighten connectors so they are snug A Caution Ensure that the DC power source is turned off before making connections To operate with
81. et 2 into modem memory ATZ2 Specify that the modem loads Option Set 1 into AT amp Y1 memory at subsequent power ups Specify that the modem loads Option Set 2 into AT amp Y2 memory at subsequent power ups Specify that the modem loads the last saved option AT amp YO set AT amp W at subsequent power ups Save the active configuration into Option Set 1 AT amp WO or AT amp WI Save the active configuration into Option Set 2 AT amp W2 AT Action Commands AT commands for performing basic functions are as follows Table 3 3 AT Action Commands Command amp Option Description Enter Local Escape Mode THHHHE Enter Remote Escape Mode A Re Execute Last Command The contents of the following S registers are not automatically saved when power is removed 0 1 2 3 4 5 41 42 To retain values save them to an option set S Registers are storage areas for some parameter options 3 8 3460 Fast R Table 3 3 AT Action Commands continued Command amp Option Description ATSn x Change S Register n to Value x ATSn Display S Register Value n register AT Attention Code ATA Manual Answer ATDx Dial Phone Number x ATDSn Dial From Phone Book Number n nis Phone Book entry ATxRDn Redial Last Telephone Number times The contents of the following S registers are not automatically saved when power is removed 0 1 2 3 4 5 41 42 To retain values save them to an option set S Regis
82. ether the line is available Off disables testing Country specific Parameters and options shown shaded gray vary by country For details refer to Appendix B of the 3460 Fast R Reference Guide 3 23 Chapter 4 Fast RVu Introduction Fast RVu is a Windows application that helps you View and set modem options without learning AT commands Check device circuit and signal status without special tools Copy configurations without leaving your keyboard Execute line and modem tests without scopes and meters Upgrade modem software Fast RVu is especially useful for installations of multiple modems but it is not required for modem setup and operation Fast RVu requires a computer with the Windows 95 or Windows NT operating system and a 486DX2 or Pentium class processor Fast RVu is provided with AccessWay enclosures and you can download it from the Transmission Products page of the Motorola website www mot com networking products tran html 4 1 3460 Fast R Getting Started With Fast RVu Fast RVu is provided on the 3460 Fast CD ROM Refer to the readme txt file on the CD ROM When you run Fast RVu its main window opens Figure 4 1 Tool bar File Edit Operate Windows Help CONFIGURE COMMANDS ENCLOSURE LOCATION x ENGLISH z Computer port Modem Language selection drop selection drop selection drop down menu down menu down menu Figure 4 1 Fast RVu Mai
83. ets The modem is pre set with Option Set 1 as the active configuration For asynchronous application protocols build on Option Set 1 with any custom or site specific parameter options For synchronous and leased line application protocols build on Option Set 2 with any custom or site specific parameter options Select one of the following procedures to customize an option set The AT commands you need are listed in Table 3 1 and Table 3 2 Selecting and Customizing Option Set 1 Manage an asynchronous modem configuration as follows Configuring a Modem for Async Operation Step Stage 1 Issue the ATZ1 command to load Option Set 1 2 Optionally set custom parameter options 3 If you set any options in Step 2 issue the AT amp W1 command to save the configuration as Option Set 1 Refer to Table 3 1 4 Issue the AT amp Y1 command to make the modem use Option Set at subsequent power ups Option Set 1 is active lYou can set options and issue commands in either of these ways By issuing AT commands through a communications application With Fast RVu see Chapter 4 Fast RVu is especially useful for copying configurations to multiple modems 3 4 3460 Fast R Selecting and Customizing Option Set 2 Manage a leased line synchronous modem configuration as follows Configuring a Modem for Leased Line Sync Operation Step Stage 1 Issue t
84. gences du R glement sur le materi l brouilleur du Canada 3460 AccessWay This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le materi l brouilleur du Canada A 7 3460 Fast R Country Statutory Statements U K Although this equipment can use either loop disconnect or DTMF signaling only DTMF signaling performance is subject to regulatory requirements for correct operation It is therefore strongly recommended that this equipment is set to use DTMF signaling for access to public or private emergency services DTMF signaling also provides faster call setup Satisfactory operation of terminal equipment when connected in parallel e g a telephone fax via an adapter cable or via secondary wall socket s is not guaranteed Terminal equipment may be ringer equivalence number REN marked to provide guidance in this area As a general guide the telephone line normally supports devices in parallel with a total REN of 4 To assess your installation sum the REN ratings of the parallel connected terminal devices Use a REN rating of 1 0 for this modem For compliant operation of this modem do not change S Register 6 to a value greater than 7 A 8 3460 Fast R Country Statutory Statements U S A FCC Part 68 Registration Information The Federal Communications Commiss
85. gress Result Codes OK 0 CONNECT 1 RING 2 NO CARRIER 3 ERROR 4 NO DIALTONE 6 BUSY 7 NO ANSWER 8 Connect Message Result Codes Reliable Off CONNECT 300 30 CONNECT 600 31 CONNECT 1200 32 CONNECT 2400 33 CONNECT 4800 34 CONNECT 7200 35 CONNECT 9600 36 CONNECT 12000 37 CONNECT 14400 38 CONNECT 16800 39 CONNECT 19200 40 CONNECT 21600 41 CONNECT 24000 42 CONNECT 26400 43 CONNECT 28800 44 CONNECT 31200 45 CONNECT 33600 46 B 34 3460 Fast R Result Messages and Codes Text Form Numeric Form CONNECT 38400 47 CONNECT 57600 48 CONNECT 115200 49 CONNECT 230400 50 Connect Message Result Codes Reliab le Short CONNECT RELIABLE 60 CONNECT 1200 RELIABLE 61 CONNECT 2400 RELIABLE 62 CONNECT 4800 RELIABLE 63 CONNECT 7200 RELIABLE 64 CONNECT 9600 RELIABLE 65 CONNECT 12000 RELIABLE 66 CONNECT 14400 RELIABLE 67 CONNECT 16800 RELIABLE 68 CONNECT 19200 RELIABLE 69 CONNECT 21600 RELIABLE 70 CONNECT 24000 RELIABLE 71 CONNECT 26400 RELIABLE 72 CONNECT 28800 RELIABLE 73 CONNECT 31200 RELIABLE 74 CONNECT 33600 RELIABLE 75 CONNECT 38400 RELIABLE 76 CONNECT 57600 RELIABLE 77 CONNECT 115200 RELIABLE 78 CONNECT 230400 RELIABLE 79 Connect Message Result Codes Reliab le Long CONNECT RELIABLE EC x DC y 6
86. hat can affect the operation of your modem If such changes affect the compatibility or use of this device the telephone company is required to give adequate notice of these changes In the event of equipment malfunction all repairs should be performed by Motorola Inc or an authorized agent It is the responsibility of users requiring service to report this to Motorola or our authorized agent Service can be obtained at Motorola Inc 20 Cabot Boulevard Mansfield MA 02048 508 261 4000 A 9 3460 Fast R Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or of such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges To program this information into your fax application refer to the Fax Setup on Windows section in Chapter 2 and to your fax application documentation FCC Part 15 Emission Statements This device complies with Part 15 Subpart B of the FCC Rules
87. he ATZ2 command to load Option Set 2 if it is not already active 2 Press the Off line Configuration OLC button for three seconds The modem loads factory default Option Set 1 to active memory and enters command mode 3 Issue the ATZ2 command to permit changes to Option Set 2 The AT ACU remains active so that you can modify the configuration 4 Optionally set custom parameter options by issuing AT commands Table 3 1 5 If you set any options in the previous step issue the AT amp W2 command to save the custom configuration as Option Set 2 6 Issue AT amp Y2 command to make the modem use Option Set 2 at subsequent power ups 7 Press the OLC button for three seconds The modem loads Option Set 2 into active memory and exits command mode Option Set 2 is in effect 3460 Fast R Option Set Parameter Default Options This section lists the pre configured option set parameter options Table 3 1 Option Set Default Options Pre Configured Default Option Option Set 1 Option Set 2 Command Asynchronous Synchronous Async Echo ATE1 On ATE1 On Result Code ATQO Enable ATQO Enable Result Form Longspace Disconnect DCD Control DTR Control Line AT Form CTS Control Remote Access DSR Control Clock ACU Protocol Adaptive Rate V 34 Asymmetric Rate Answer Restoral Break Handling Mode Direct Mode Async Character Length Connect Message Default Dial DTE Terminal Rate
88. he NC commands that are addressed to the location local address 100 from its NC IN port to the in band secondary channel Passes only responses that are addressed from a remote modem to the local manager from the secondary channel to its NC OUT port NP2 A local modem connected through its network control in NC IN port to a local manager passes all NC commands to and from a remote modem without filtering The remote modem operates the same way 3 21 3460 Fast R Configuring Modems for Restoral You can configure the modem to automatically respond to deteriorating leased line conditions by switching operation to a back up dial line For further details on the parameter options listed here refer to the 3460 Fast R Reference Guide part no T0022 If you normally operate the modem on a leased line you can set the following options to enable it to switch operation to a backup dial line when conditions warrant The following example shows the default options Parameter Option Comment Answer Restoral Lease to Dial Threshold Hold Dial Line AT ASO LL Fail Answering modem AT DI1 Low Fast AT HDO Off When connected to the leased line the modem answers a dial call only if the leased line fails This parameter does not apply when AT RE 0 Off The originating modem uses this option to determine the threshold for initiating restoral Low Fast is the most sensiti
89. iate MNP Flow Control Protocol Allows the modems and computers in a link to control the flow of data when buffers near their capacity Use some type of flow control when operating in the Normal or Reliable mode Check the computer documentation to ensure that it supports the flow control you select The FL command also controls this value Disable XOn XOff The local modem and computer operate flow control by passing characters embedded in the data stream between them The XOFF character signals the transmitting device to stop sending data The XON character lets the halted device start sending data DTR CTS In asynchronous applications the local modem and computer use DTR CTS signals to operate flow control The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 9 3460 Fast R AT Command Set continued Command Option Description 3 RTS CTS In asynchronous applications the local modem and computer use RTS CTS signals to operate flow control The terminal uses RTS to signal when its buffers are full The modem uses CTS to signal when its buffers are full An on to off transition signals the transmitting device to stop sending data an off to on tra
90. ided with the AccessWay to the wire bundle at the rear of the AccessWay Leave a service loop of at least 8 cm between the clamp and the terminal block and secure the clamp to the screw at the left of the terminal block Ensure that any strain is relieved from the cable terminals and that the power terminal block is easily accessible should you need to remove it quickly in an emergency Apply DC power to the AccessWay Verify that the LEDs near the bottom of the power module s are lit The LEDs indicate the presence of input voltage and the status of output voltage 1 26 3460 Fast R Power Module Enclosure Captive Screws Figure 1 12 Power Module Alarm Circuit Switches 1 27 3460 Fast R Figure 1 13 AccessWay Terminal Block and Cable Support Tip for Power Module Setup When equipping an AccessWay that has two power modules for remote alarm monitoring you may attach the power modules to separate alarm monitor devices 1 28 3460 Fast R Installing a Second DC Power Module You can install a second DC power module while the Access Way is operating as follows Installing a Second DC Power Module Step Action 1 4 Warning The AccessWay enclosure power module should be installed and removed only by a trained service person Avertissement Le module d alimentation lectrique de l enceinte AccessWay doit tre install et retir par
91. ing Determines whether the modem waits for call progress signals or blind dials when establishing calls X0 Modem uses only NO CARRIER and CONNECT result codes Modem uses NO CARRIER CONNECT ONNECT lt Rate gt result codes 2 Modem waits for dial tone and uses only NO ARRIER CONNECT CONNECT lt Rate gt and NO result codes DO X3 Modem detects busy signal and uses only NO ARRIER CONNECT CONNECT lt Rate gt and USY result codes DC 4 Modem waits for dial tone and detects busy signal Uses only NO CARRIER CONNECT CONNECT lt Rate gt BUSY and NO DIAL TONE result codes The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 3 3460 Fast R AT Command Set continued Command Option Description Y Send Longspace Before Disconnecting YO Off Y1 On The modem disconnects when it receives space longer than 1 6 seconds When terminating a call the modem sends continuous space for 4 seconds Z Load Option Set Into RAM The new option set takes effect immediately 70 71 Load Option Set 1 Z2 Load Option Set 2 x Commands AC Automatic Call Unit ACU
92. ion FCC has established rules which permit this device to be directly connected to the telephone network Standardized RJ11C jacks are used for these connections This equipment should not be used on party lines or coin lines If the telephone company requests information on the equipment attached to their lines inform them of 1 The telephone number to which the device is connected 2 The ringer equivalence number REN 3 The USOC jack required RJ11C and 4 The FCC Registration Number Note Items 2 and 4 are indicated on the label attached to the bottom of the device The Ringer Equivalence Number REN is used to determine the number of devices that can be connected to your telephone line In most areas the sum of the RENs of all devices on any one line should not exceed 5 0 Excessive RENs on a line may result in devices not responding to incoming calls To be certain of the number of devices that can be connected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area If this device malfunctions it may also cause harm to the telephone network Should malfunction occur disconnect this device from the network until the source of the problem can be determined and repair has been made If this is not done the telephone company may temporarily disconnect service The telephone company may make changes to its facilities equipment operations and procedures t
93. is command AT amp Zn x lt CR gt where n is a Phonebook location and X is the telephone number Optionally enter a default initialization string Example AT amp F amp V1 EC1S0 1 Optionally set security options See the 3460 Fast R Reference Guide Security options include Password Verification on Connection Callback Verification and Dial Restriction Configuration Phone Number Access Restriction 2 2 3460 Fast R Leased Line Synchronous Operation Set up a modem for leased line operation with a synchronous protocol as follows Using a special remote control program to operate a host computer or access a host network usually requires a synchronous protocol Communications program commands vary so use this procedure only as a guide Basic Setup for Sync Leased Line Operation Step Stage l Run your communications program Assign the modem to one of the computer s serial communications COM ports 2 The modem is pre set to Option Set 1 To set it to Option Set 2 run your communications program and issue the ATZ2 command 3 For information on setting custom configuration options refer to Chapter 3 Advanced Modem Setup 2 3 3460 Fast R Fax Setup on Windows To use the modem s fax functions you must logically install the modem This procedure assumes the modem is already functional for non fax data and that Release 4 0 software is installed i
94. ith Fast RVu this way Specifying a Modem On Which to Operate Fast RVu Step Action 1 Connect a DIN to DB25 communications cable to a communications COM port on your computer and to a stand alone modem NM IN connector or an AccessWay NM IN connector Optionally connect multiple cables to devices or cable multiple enclosures together Chapter 1 Run Fast RVu The Fast RVu main window displays Figure 4 1 Optionally select Show Help from the Help Menu or press CTL and H to display an information and instruction window In the Fast RVu main window select the COM port to which the communications cable is connected on your computer 3460 Fast R Specifying a Modem On Which to Operate Fast RVu Step Action 4 In the Fast RVu main window select ENCLOSURE LOCATION to operate on A 3460 Fast R in an AccessWay enclosure A Vanguard 3460 V 34 Daughtercard in a Vanguard enclosure Fast RVu addresses the Daughtercard as Enclosure 1 Slot 9 Modem B regardless of its location MODEM ADDRESS to operate on a stand alone modem In the Fast RVu main window select a language In the Fast RVu main window select an option CONFIGURE to view and set modem parameters STATUS to view current operating information COMMANDS to dial get set copy and so on TESTS to execute loopbacks and BER tests An option window displays Optionally
95. la fiabilit des composants ou de les endommager srieusement Vorsicht Nichtbefolgung dieser Vorkehrungen kann zu thermischer bzw elektrischer berlastung und zu Unzuverlssigkeit oder ernsthafter Beschdigung der Bauteile fhren Selecting a Power Cord The connector should meet the requirements of CEE Pub 22 Standards Sheet V BS 4491 CSA C22 2 DIN 49 457 UL 498 UL 817 and VDE 0625 The entire assembly should meet all safety requirements in the country of use The AccessWay power cord and plug should meet the standards in Table 1 1 and Table 1 2 Table 1 1 Power Cord and Plug Standards Types Group Plug Type Plug Standard Cord Standard 1 Schuko CEE Pub 7 HD 21 H AR 2 Australian SAA3112 1981 SAA3191 1981 3 British BS 1363 BS 6500 HD 21 HAR 4 Danish AFSNIT 107 HD 21 HAR 5 Indian BS 546 HD 21 HAR 6 Israeli S I 32 HD 21 HAR 7a North American NEMA 5 15 125V SIT 7b North American NEMA 6 15 250V SIT 8 Swiss SEV 1011 1959 HD 21 HAR 3460 Fast R Table 1 1 Power Cord and Plug Standards Types Group Plug Type Plug Standard Cord Standard 9 Permanently EN60950 HD 21 HAR connected 10 China GB 2099 GB 5023 Cord size should be 0 75 mm or 18 AWG minimum Cords listed as HAR should bear the marking lt HAR gt Table 1 2 Power Cord and Plug Standards Countries Group Country 1 7 7b 10 Austria Algeria Azerbaijan Belarus Belgium Bolivia Bulgaria
96. le with other Motorola modem secondary channel modes or competitor modem secondary channel modes The AT NE command controls secondary channel operation Zero 0 enables the secondary channel This is the default option One 1 disables the secondary channel You can enable and disable the secondary channel through the AT ACU Fast RVu Commands menu or an NMS The option is saved in non volatile memory Secondary channel communication is available when both modems are in the following modes V 34 modulation mode at any primary channel data rate V 32 modulation mode except 4 8 KBPS Direct Normal V 42 MNP and LAPM data modes with or without data compression Secondary channel communication is not available during LAL LAL pattern and DBER tests 3460 Fast R Managing Remote Modems in an AccessWay Enclosure Managing remote modems in an AccessWay enclosure requires the following setup and operation Managing Remote Modems Step Stage 1 Ensure that a modem card is installed in Slot 9 position B Figure 1 11 It is known as the master and it transfers network management commands to and from other modems in its enclosure through the enclosure backplane Note a master cannot transfer commands to and from modems in other local enclosures 2 Make a leased line or dial line connection from a local modem to a remote master modem 3 Ensure that the secondary channel is enabled
97. lowing types of connections A 2 PSTN All products bearing the EU permission to connect symbol have been approved in accordance with Council Decision 98 482 EC CTR 21 for pan European single terminal connection to the Public Switching Telephone Network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instance Note check settings as advised in this section before contacting your equipment supplier 3460 Fast R These products have further been assessed against the CTR21 deltas which ensure maximum compatibility with the PSTN networks of the EU These deltas are collectively referred to as the ATAAB Advisory Notes ATAAB is the EU committee with representation from all member states and is responsible for maintaining CTR21 and the additional tests called up within the advisory Notes or deltas Compliance with these Advisory Notes ensures correct interworking of the terminal equipment modem and the network Network Compatibility Declaration Where indicated by the EU permission to connect symbol this equipment is suitable for use on all PSTN networks within the EU In order to maintain correct operation when interworking with the PSTN network some rest
98. mentarily on a disconnect Remote Applies to simulated half duplex applications works only if the remote modem also supports RTS DCD signaling When the remote computer asserts RTS DCD is asserted at the local modem The local modem can receive data only during this period Once the remote computer deasserts RTS DCD is de asserted at the local modem The Rem RTS DCD option lets you specify the RTS DCD signaling Wink DCD is always asserted however it is deasserted after disconnect and remains so momentarily The characters AT at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 23 3460 Fast R AT Command Set continued Command Option Description amp D DTR Control Determines how the modem interprets DTR signal High The modem ignores from the computer it reads DTR as always asserted Choose this option for DTR CTS flow control with error correction or if the computer does not provide DTR signal Escape Disconnect Reset The modem hangs up if connected and loads the specified option set when an asserted to deasserted DTR transition occurs If DTR is deasserted the modem auto answers Tail 108 1 A deasserted to asserted
99. modem parameter options select STATUS from the Fast RVu main window Select a status type Specify the modem address or location Select GET Example Checking Device Status Step Action 1 Select STATUS from the Fast RVu main window The Status Options window opens 2 Select the DEVICE type The Device Options window opens 3 Select a modem either a stand alone modem by address or a card modem by enclosure nest slot and A B 4 Select GET The modem device status information displays Fast RVu automatically updates the status display until you select RETURN or select another modem 4 7 3460 Fast R Entering Commands To perform an action select COMMANDS from the Fast RVu main window then select a submenu Table 4 2 Selecting Modem Commands This Command Submenu Lets You DIALING Enter telephone number dial call update Phonebook link Phonebook entries dial Phonebook entry DISCONNECT Disconnect a dial call ASSIGN REMOTE Assign an address to a remote modem UPGRADE Upgrade the modem s operating software GET SERIAL Get a modem serial number by entering its address GET ADDRESS Get a modem address by entering its serial number SET ADDRESS Change a modem s address Caution Changing the address of a card modem in an AccessWay enclosure is not recommended Fast RVu uses slot A B numbering Table 1 3 to determine addresses If you change an addres
100. mp D High when DTR Set DTR Discon AT amp D2 drops or when communication s software does Communication Check the delay Ensure the escape sequence software wont between issuing the complies with the signal the escape sequence modem s guard time modem to and the ATH requirements return to command command state Check whether the Set ACU Protocol AT AT ACI FILE TRANSFER MODE Can t transfer all of a file or aborts during transfer Check the modem s flow control settings Ensure that the computer s flow control is the same as the modem option AT FL File transfer takes longer than expected Determine the file transfer protocol Use another protocol for example YMODEM 5 8 3460 Fast R Table 5 1 Troubleshooting the 3460 Fast R Modem Problem Diagnosis Test Possible Solution LEASED LINE PERATION Modem won t connect Determine whether modems are assigned Ensure one modem is set to answer ATxCA1 and one to test AT amp T8 on both modems to answer and originate originate Run an LAL pattern If errors are found on either end contact Motorola customer service If the modem passes the test you may have line problems contact your telephone company Check the modulation configuration e Mode AT MM e Max Rate AT MX e Min Rate ATx MN Ensure that the local and remote modem
101. mputers and electronic equipment In areas susceptible to lightning take precautions to prevent damage to electronic equipment Contact your telephone company or an electronic accessories vendor for information on lightning protection equipment Customers experiencing problems caused by surges from lightning have eliminated such problems by installing appropriate surge suppressors on power and data lines connected to Motorola devices Avertissement Tous les dispositifs Motorola doivent tre utilis s dans des environnements con us pour des ordinateurs et du mat riel lectronique Dans les zones susceptibles d tre frapp es par la foudre prenez des pr cautions pour viter que le mat riel lectronique soit endommag Contactez votre compagnie t l phonique ou un vendeur d accessoires lectroniques pour obtenir des renseignements concernant les syst mes de protection contre la foudre Certains usagers confront s des probl mes caus s par des sautes de tension dues la foudre ont limin ces probl mes en installant des r gulateurs de tension appropri s sur les c bles lectriques et les c bles de donn es reli s aux dispositifs Motorola 3460 Fast R Warnung Motorola Ger te sind grunds tzlich in fiir Rechner und elektronische Anlagen vorgesehenen Umgebungen zu verwenden In unwettergef hrdeten Bereichen ist jegliche Elektronik gegen Blitzeinwirkung zu sch tzen N heres ber entsprechende
102. n Window Closing Multiple Fast RVu Windows IMPORTANT As you work in Fast RVu you may open multiple Fast RVu windows To exit Fast RVu always close the current window by clicking the RETURN button or the Close icon amp then any other Fast RVu windows If you close the Fast RVU main window first from the Windows Taskbar you may find that after Fast RVu terminates one or more subordinate Fast RVu windows remain displayed To close such a window select File Exit or click the Close icon 5 4 2 3460 Fast R Language Options You can set up Fast RVu to display button text in any language Adding a Display Language to Fast RVu Step Action l Use a spreadsheet application or text editor to open the COUNTRY TXT file in the fastrvu directory 2 Make a backup copy of the COUNTRY TXT file 3 Obtain a translation for each term in the left column Abbreviate terms if necessary so that they are ten characters or fewer 4 Inthe file replace the second English prompt on each line with a new term or add a new column to the right Ensure that each new term is preceded by a TAB character Do not replace the English terms in the left column 5 Save the COUNTRY TXT file in text only format 6 Restart Fast RVu The new language option displays in the language selection drop down window Specifying a Modem in Fast RVu Specify a modem to access w
103. n an AccessWay continued Step Action 4 If your Access Way has Individual telephone cable connectors connect cables from the telephone service outlets to each modem connector The upper connector serves Two and four wire leased line modems on four wire leased line cards Modem A on dual modem cards The lower connector serves Dial line connections on four wire leased line cards Modem B on dual modem cards Mass termination connectors you should have two multi line cables from the telephone service outlets to the two mass termination connectors on the AccessWay rear panel already connected Note Mass termination is not compatible with the two or four wire leased line dial line modem card The upper connector serves Modem A on dual modem cards The lower connector serves Modem B on dual modem cards Refer to the 3460 Fast R Reference Guide for cable pin outs A modem begins a self test sequence when power is applied A modem indicates test results as follows Successful completion MR LED steady on A problem by setting LEDs in one of these ways MR slowly blinking TR on OH off CD off MR off TR on OH on CD on You can also check self test completion with Fast RVu Select Status then select EIA to display DCD DTR DSR CTS and RTS signal states Device to display rate and mode parameters that describe the modems current state Note the LED pattern
104. n leased line operation 0 Originate modem does not generate answer back tone when called 1 Answer modem generates answer back tone when called 2 Auto Answer in Originate Mode modem generates answer back tone when called becomes Originate modem when call established CL Async Character Length in Synchronous Direct No Buffering Mode 0 8 bit Baudot code 1 9 bit ASCII code no parity 2 10 bit ASCII code with parity bit or EBCDIC code without parity bit 3 11 bit EBCDIC code without parity bit x CM Select Connect Message Takes effect in call progress reporting 0 Display computer rate 1 Display modem Receive rate 2 Display modem Transmit rate The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 5 3460 Fast R AT Command Set continued Command Option Description DA Default Telephone Number to Dial When DTR 108 On Off no default Phonebook entry n where n to 4 and a telephone number is stored in n x DB Receive Data Buffer Delay Disable buffer delay timer Enable Buffer or S Register 38 Starts the buffer delay timer immediately upon detection of the disconnect request When the timer is operating the modem continues to process the tra
105. n outs Pin NM OUT NM IN 2 TXD TXD 3 RXD RXD 4 RTS RTS 7 Signal Ground Signal Ground 8 DCD DCD Pins not listed here are not used The enclosure has one power interface connector Power Interface Power Type Connector AC Industry Standard DC Barrier strip The off line configuration OLC button is on the front of the modem card Pressing the button makes the modem enter command mode in which you can change configuration options in synchronous or leased line environments Changing a Configuration With the OLC Button Step Stage 1 Change one or more configuration options 2 Enter the Save to Option Set command AT amp Wn where n is 1 or 2 3 Enter the Option Set to Power Up In command AT amp Yn where n is 0 for last loaded option set 1 for Option Set 1 or 2 for Option Set 2 4 Press the OLC button The modem restarts and powers up using the selected configuration option set C 11 3460 Fast R Vanguard 3460 V 34 Daughtercard Connectors and Interfaces Telephone Interface Pin outs DIAL Connector Interface RJ 11 Connection Type Dial Line Pin Function 3 Ring 4 Tip LEASE Connector Interface RJ 11 Connection Type Two or Four Wire Leased Line Pin Two Wire Function Four Wire Function 2 Not used Rx Ring 3 Ring Tx Ring 4 Tip Tx Tip 5 Not used Rx
106. n the modem You can download Release 4 0 from the Motorola website This procedure is for Windows For Macintosh computers set up the fax application for a generic Class or Class 2 0 modem Installing a Modem on a Windows Computer Step Stage 1 Use a web browser to connect to the the Motorola Transmission Products page http www mot com networking products tran html Download the 3460 inf file to your computer 2 In Windows open the Modems Control Panel In the Modems Properties window select Add Follow the directions that appear and select n the Install New Modem window select Don t detect my modem I will install it from a list n the Install New Modem window select Have Disk browse to the location where you stored the 3460 inf file In the Install New Modem window highlight Motorola under Manufacturers and 3460 Fast R under Models n the Install New Modem window select the communications COM port to which the modem cable is attached 3 Windows installs the modem 4 In the Dialing Properties window enter your telephone information 3460 Fast R Installing a Modem on a Windows Computer Step Stage 5 Install and run a fax application Enter your User Setup Branding information to comply with country communications regulations Appendix A If the application requires it specify that the 3460 Fast R Modem is the
107. nabled to reduce the amount of data sent to the remote computer when a flow off condition is received at the local computer 0 Regular Normal capacity buffers Reduced Reduced sized buffers allowing less data to accumulate in the modem xND Display Stored Telephone Number n Telephone Number n where n is 1 4 The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined 3460 Fast R AT Command Set continued Command Option Description NE Secondary Channel The command controls secondary channel operation You can enable and disable the secondary channel through the AT ACU Fast RVu Commands menu or an NMS The option is saved in non volatile memory For more information refer to the Network Manage ment AT NE section in Chapter 3 On Enables the secondary channel Off Disables the secondary channel xNO Network Control Override Mode When this parameter is enabled a modem ignores network management commands except status requests When you connect to a modem that has Network Override enabled Fast RVu indicates this with the orange OR LED in its display For more information refer to the Network Manage ment AT NE section in Chapter 3
108. ne Figure D 1 provides common power and communications connections for up to 16 modem cards Individual telephone connectors shown Enclosure may have two mass termination connectors instead Location A Telephone Connectors Slots 1 16 Modem Required in This Slot for NMS Computer Connectors Power Cord Location B Telephone Connectors Slots 1 16 AccessWay Enclosure Rear View Figure D 1 AccessWay Backplane Connectors The enclosure fits in a 19 equipment rack It includes an AC or DC power supply module AC Power Supply Module Voltage 100 120 220 240 VAC nominal switch selectable Frequency 50 60 Hz DC Power Supply Module Voltage 48VDC nominal AccessWay Enclosure Power and Modem Operation You can insert and remove modem cards while the enclosure is powered on and operational C 6 3460 Fast R AccessWay Enclosure and Network Management The enclosure provides a network management interface to a Motorola 9000 NMS Up to four enclosures can be connected to one NMS connection A modem card must be present in Slot 9 of each enclosure to transmit network management information to and from other modems in the enclosure 3460 Fast R Connectors and Interfaces AccessWay Enclosure Connectors and Interfaces Tel
109. nection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some conditions Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations to this equipment made by the user or any equipment malfunctions may give the telecommunications company cause to request the user disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electrical inspection authority or electrician as appropriate The Ringer Equivalence Number REN assigned to each terminal provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all devices does not exceed 5 A 6 3460 Fast R Canadian Emission Statements 3460 Fast R This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exi
110. nen sind als SELV beschrieben Um Konformitat mit EN 60950 zu versichern sichern Sie es da diese Anschlusse nur mit den des selben Type auf anderen Geraten verbindet werden 3460 Fast R 1 8 Do not attempt to repair the modem or enclosure They contain no electronic components that can be serviced or replaced by a user Any attempt at user service of the modem or enclosure or opening of the modem voids the product warranty Avertissement N essayez pas de r parer le modem ou le boitier Ils ne contiennent aucun composant lectronique pouvant tre r par ou remplac par un usager Toute tentative de r paration du bo tier du 3460 Fast R ou de Access Way 16 par un usager ou toute intervention l int rieur du 3460 Fast R annule la garantie du produit Warnung Versuchen Sie nicht das Modem oder sein Geh use zu reparieren Es sind keine durch den Benutzer wartungs oder austauschf hige Teile darin enthalten Bei jeglichem ffnen oder Wartungsversuch am 3460 Fast R bzw AccessWay 16 Schaltkasten durch den Benutzer verf llt die Ger tegarantie 3460 Fast R Lightning 4 Warning All Motorola devices should be used in environments designed for computers and electronic equipment In areas susceptible to lightning take precautions to prevent damage to electronic equipment Contact your telephone company or an electronic accessories vendor for information on lightning protection equipment
111. nitiate test Makes the modem appear busy to incom ing calls I Display Software Information 10 Display 336 Display 000 12 Display OK 13 Display product model 14 Display product model 19 Display reason for last disconnect L Speaker Volume LO orL1 Soft 12 Medium L3 Loud M Speaker Control MO Speaker always off Mi Speaker on when dialing M2 Speaker always on M3 Security Speaker on only during training Enter On Line Data Mode Applies when modem is in command mode and attached to remote modem O0 Enter on line data mode Ol Enter on line data mode and retrain The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 2 3460 Fast R AT Command Set continued Command Option Description Select Pulse Dialing Has same effect as AT PT1 Q Display Result Code Q0 Enable Result codes are displayed on the computer Q1 Disable Q2 Originate Display result codes only when modem is in Originate mode Store Value in S Register Sx n Store value n in S Register x Select Tone Dialing Has same effect as AT PTO Result Code Format VO Numeric Code VI Text Description Control Call Progress Report
112. nsition signals that data can flow XOn XOff PT XON XOFF Pass Through Flow Control The local modem and computer operate flow control by passing characters embedded in the data stream between them Check your computer manual to verify whether it recognizes XON XOFF flow control HD Hold Dial Line The originating modem uses the HD option to determine how long to hold a dial connection while testing a leased line This parameter works only when the Initiate Terminate Restoral parameter RE is set to NM Fast RVu Auto option 4 Off Modem disconnects from the dial line as soon as it connects to the leased line 1 minutes 2 minutes 3 minutes 4 minutes BR wl nN 5 minutes LE Dial to Leased Threshold Determines when the originating modem disconnects from a dial line and returns to leased line operation Off 1 15 minutes 30 minutes 2 3 1 hour The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 10 3460 Fast R AT Command Set continued Command Option Description 4 2 hours 5 4 hours Dial Line Filter Enables the
113. nsmit or receive buffers The modem disconnects when the buffers are empty or the timer expires whichever occurs first Note When the modem is set for Direct mode no data buffering occurs and the disconnect is immediate Buffer S Register 38 Prevents the timer from starting until either the transmit or receive buffers have emptied The modem then disconnects Once the timer expires when the modem is set to Direct mode data is not buffered and the timer starts immediately S Register 38 Allows the timer to start immediately upon detection of a disconnect request The request continues to process either its transmit or receive buffers The modem disconnects when the timer expires regardless of the buffer states Note In Direct mode no data buffering occurs However the modem delays a disconnect until the timer expires x DC Data Compression Disable Motorola recommends that you disable data compression when you use remote configuration at rates of 9600 BPS and below because data compression may produce fractured command responses that may be difficult to interpret Although the displayed responses may be compromised the configuration function works properly with or without data compression The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0
114. ocations To Access the Motorola World Wide Web Site Company and product information can be found on our Web site at http www mot com ING To Order Additional Motorola User Documentation To order additional copies of Motorola user documentation call 508 261 5933 xi Customer Response Card Motorola would like your help in improving its product documentation Please complete and return this card to provide your feedback U S A customers can use the pre paid reply envelope All customers can fax to 508 339 9592 Attention Product Documentation To discuss your comments with a member of Motorola documentation group provide telephone information at the bottom of this page Thanks Your Name Company Name Address Document Title 3460 Fast R User s Guide Part Number T0022 01 Rev F Please rate this manual for usability Excellent Good Average Below Average Poor What did you like about the manual What information if any is missing from the manual Please identify any sections concepts that are unclear or explained inadequately Additional comments sug gestions Telephone Ext Best time to call International readers please mail this card to MU East MS M3 30 Motorola Inc 20 Cabot Boulevard Mansfield MA USA 02048 EE FOLD HERE DO NOT TEAR FOLD HERE AND ST
115. odem xPT Dial Type Tone Pulse Automatic The auto call unit attempts to tone dial when initiating a call If tone dialing is not possible pulse dialing is used xPW Password Change x y Change password x to password y RA Remote Access Determines whether a remote modem can be configured by the local modem Disable Enable RD Redial Last Number n n number of times to try for a successful connection The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined 3460 Fast R AT Command Set continued Command Option Description xRE Initiate Terminate Restoral The originating modem determines when to initiate restoral Disable NM Fast RVu Only NM Fast RVu DTR NM Fast RVu DTR ACU NM Fast RVu Auto x RP Parity Determines the method of checking for correct data transmission applied to asynchronous and character synchronous data formats Io V 25bis Even Odd Mark wy rn Space RR Restoral Auto Redial Determines whether the originating modem can automatically redial while in restoral upon call failur
116. odem and the computer support these options 3 Confirm that all cables are properly connected 4 If the preceding items are OK locate the problem in the left column of Table 5 1 Test your diagnosis with the action in the second column If the diagnosis is correct take the action in the third column If it is not correct continue in the left column 5 If the problem is not resolved refer to the refer to the 3460 Fast R Modem Frequently Asked Questions page on the Motorola website 5 1 3460 Fast R Troubleshooting Actions The following table provides troubleshooting actions and tips Table 5 1 Troubleshooting the 3460 Fast R Modem Problem Diagnosis Test Possible Solution INSTALLATION Modem wont Check the power Ensure the outlet is active Turn power up source and the modem on the power switch power switch Modem fails Turn modem power Use the Return Procedures in self test off wait 15 seconds this manual to return the modem then turn power on to Motorola AUTOMATIC CALL UNIT ACU CONFIGURATION No response to ACU command Use Fast RVu or off line configuration OLC button to check parameters Check options e DTE Rate AT DE Form Char Length e Parity AT RP Result Code ATQ Use Fast RVu or off line configuration OLC button to ensure ACU is compatible with modem configuration Ensure that the computer is set to a valid character format
117. of Open Network Provision ONP ordinary quality or special quality voice bandwidth four wire leased lines 3460 Fast R Regulatory Marking Type approval labels indicate compliance with country regulations Stand alone modems carry country specific labels to indicate compliance Specific combinations of AccessWay enclosures and Nest Cards are engineered for compliance to unique sets of regional country specific regulations Each AccessWay enclosure carries all approval markings that the system is certified for when configured with valid combinations of modem cards A summary of the valid AccessWay Enclosure modem card configurations is provided in the Hardware Advisory Notice Part No T0022 06 that accompanies each modem card A 5 3460 Fast R Country Statutory Statements Canada Industry Canada Equipment Attachment Limitations Notice The Industry Canada label identifies certified equipment This certification means that the equipment meets telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of con
118. off line configuration OLC button is on the back panel of some stand alone modems Pressing the button makes the modem enter command mode in which the user in synchronous or leased line environments can change configuration options Changing a Configuration With the OLC Button Step Stage 1 Change one or more configuration options 2 Enter the Save to Option Set command LATE Wn where n 15 1 or 2 3 Enter the Option Set to Power Up In command AT amp Yn where is 0 for last loaded option set 1 for Option Set 1 or 2 for Option Set 2 4 Press the OLC button The modem restarts and powers up using the selected configuration option set Cards and stand alone modems have the following front panel interfaces Figure D 3 Figure D 3 and Figure D 4 C 16 3460 Fast R Status LEDs LCD Display Control Buttons Stand Alone 3460 Fast R Plus Modem Status LEDs Light Bars M MOTOROLA 48 96 14 4 19 2 24 0 28 84 EEG LINE RATE ss NN DATA RATE MR TR OH CD RD SD 9 6 19 2 384 57 6 115 2 230 4 3460 Fast R Stand Alone 3460 Fast R Modem Figure D 2 Stand Alone Modem Front Panels 3460 Fast R Off Line Modem Status LEDs Configuration Button Four Wire Leased Line Single Modem Card With Dial Line Alternative Modem A Status LEDs
119. on Modes ITU T V 17 ITU T V 27ter ITU T V 29 ITU T V 21 C 3 3460 Fast R Environmental Limits Operating Conditions Condition Modem AccessWay Stand Alone Temperature Operating temperature 32 to 122 F 0 to 50 C maximum Relative Humidity 5 to 90 noncondensing Vibration and Shock In approved shipping container conforms to the National Safe Transit Association Percipient Test Specification requirements The stand alone modem requires locking clips for stacking units to a maximum recommended height of 9 units Non Operating Conditions Condition Stand Modem Card AccessWay Alone Temperature 40 to 158 F 40 to 70 C Relative Humidity 5 to 90 noncondensing Vibration and Shock In approved shipping container conforms to the National Safe Transit Association Percipient Test Specification requirements 3460 Fast R Electromagnetic Compatibility The stand alone modem Fast R modem card and AccessWay enclosure conform to the following emissions standards FCC PART 15A CLASS A card and enclosure FCC PART 15A CLASS B stand alone modem CISPR 22 and EN 55022 CLASS A card and enclosure TEC CISPR 22 and EN 55022 CLASS B stand alone modem AS 3548 Class B EN 50082 1 C 5 3460 Fast R AccessWay Enclosure Power Supply and Power Requirements The enclosure backpla
120. ooting Steps eet Ea Troubleshooting Actions Running Diagnostic Tests tette Appendix A Regulatory Information In This Appendix PRODR RIPE ETE EEC Directive Conformity ss Regulatory Marking sus Country Statutory Statements Canada ses Industry Canada Equipment Attachment Limitations Country Statutory Statements U K ss Country Statutory Statements U S uuessssensensesnnnnnnnnesennennennn Product Safety Regulatory Marking eee Appendix B Attention AT Commands lo This Appendix eee rode tenete AT Command Set sss Options Stored in Status S Registers Result Messages and Codes eere iv Loi ai ai 09 WW WWW N Eet bet Fe Fe bet kent Fe Fe EP PPREPPPRR RE Reet 1 N 00 I D A 1 T gt gt gt b gt gt gt D 3460 Fast R Appendix C Specifications In Tus Appendix aus tee e e ER ME etn eee Physical Characteristics Operating Modes Environmental Limits Electromagnetic Compatibility sese AccessWay Enclosure Power Supply and Power Requirements Connectors and Interfaces essere a AccessWay Enclosure Connectors and Interfaces Vanguard 3460 V 34 Daughtercard Connectors and Interfaces Stand
121. or Interface RJ 11 Connection Type Dial Line and Telephone Set Pin Function 2 Telset Ring 3 Dial Line Ring 4 Dial Line Tip 5 Telset Tip 3460 Fast R Telephone Connectors Modems That Support Two or Four Wire Leased or Dial Connections continued LEASE Connector Interface RJ 11 Connection Type Two or Four Wire Leased Line Pin Function 2 Four Wire Rx Tip 3 Two Wire Ring Four Wire Tx Ring 4 Two Wire Tip Four Wire Tx Tip 5 Four Wire Rx Ring The stand alone modem rear panel has two female 8 pin DIN connectors Network Management Interface Pinouts Pin NMS OUT NMS IN 2 TXD TXD 3 RXD RXD 4 RTS RTS 7 Signal Ground Signal Ground 8 DCD DCD Pins not listed here are not used The stand alone modem rear panel has one power connector Power Interface Power Type Connector Low Voltage AC Industry standard hollow co axial The On 1 Off 0 switch supplies and removes power to the modem 3460 Fast R A stand alone modem includes a power transformer The unit conditions the power supply Power Requirements Requirement at Main Requirement at Characteristic Supply Modem Input Voltage 100 120 230 240 VAC 9 VAC Frequency 50 60 Hz 50 60 Hz Input Current 150 120 80 70 mA 800 mA The power transformer is rated for one of these settings The
122. phone interface C 10 telephone number 3 3 Telephone Number to Dial B 6 temperature C 4 Terminal Inactivity Disconnect B 32 Terminal Options 3 11 Test B 27 Test Options 3 10 Test Pattern Result Code B 37 Test Restoral 3 23 B 20 Test Timer B 32 TESTS option of Fast RVu 4 4 tests executing 4 10 Throughput C 20 time out B 20 Tone symbol 3 9 TR LED C 19 trademarks ix transformer 1 3 1 10 Transmit Level for Dialed Calls B 9 TUV A 12 U UL A 12 upgrade software 4 12 user defined bitmap B 32 INDEX 11 Index continued V V 22bis B 25 V 25bis Character Code B 21 V 25bis Format B 21 V 25bis Response B 21 V 25bis Synchronizing Idle Signal B 21 V 25bis synchronous direct dial operation B 4 V 34 Asymmetric Rate B 4 V 3400 Series modem C 21 Vanguard 3460 Daughtercad 1 1 Vanguard 3460 Daughtercard 4 4 Vanguard connectors and interfaces C 12 Vanguard Daughtercard Installation Guide 1 2 1 31 Vanguard Daughtercard setup 2 1 ventilation 1 11 Verify Password B 23 vibration and shock C 4 Wait For Data Carrier B 31 Wait For Dial Tone B 31 Wait symbol 3 9 Warning double pole neutral fusing 1 24 electrical shock 1 24 Warning notice description Warning statement connecting ports 1 7 lightning 1 9 1 15 Power module enclosure 1 29 power transformer 1 7 repair and warranty 1 8 Warranty 1 8 Web site xi weight C 2 World Wide Web site xi INDEX 12
123. r Connectors Power Cord Lower B Telephone Connectors Slots 1 16 Rear View AccessWay Enclosure Shown With Dual Modem Cards Individual RJ 11 Connectors and AC Power Figure 1 8 Cabling an AccessWay Enclosure Cabling One or More Enclosures to a Computer You can connect up to four enclosures together and use Fast RVu to manage all the modems Cabling Enclosures Together for Fast RVu Step Action 1 Ensure that enclosures are securely installed in equipment racks 2 Assign addresses to enclosures by setting the DIP switch on each enclosure rear panel Refer to Table 1 3 3 Cable the enclosures NM OUT or NC OUT and NM IN NC IN connectors together Figure 1 9 4 Cable a computer s serial communications port to the first enclosure s NM IN connector 5 Refer to Chapter 4 for instructions on using Fast RVu 3460 Fast R Computer Off On e d 5 D a
124. r correction B 7 B 9 LCD D 2 LCD display 1 1 LDL B 27 LDL test and Reliable mode B 20 LEASE Connector C 12 LEASE connector C 15 Lease to Dial Threshold 3 22 B 8 LEDs 1 4 1 22 C 19 light bars B 19 C 20 LINE A connector C 9 LINE B connector C 9 line conditions 3 22 LINE connector 1 4 C 14 Line Feed Character B 31 Line rate C 20 Line Type B 25 Link Telephone Numbers 4 8 B 11 Link utilization C 20 Load Option Set Into RAM B 4 Loopback test 5 10 Low Speed Operation Protocol B 11 INDEX 6 Index continued M Series modem C 21 main data channel 3 17 managing remote modems in AccessWay 3 20 mass termination connectors 1 22 C 10 mass termination interface pin outs C 10 mass termination telephone cable 1 17 master modem in enclosure 3 20 Maximum Rate B 13 menu 4 2 D 2 menu navigation buttons 1 1 Minimum Rate B 12 Miscellaneous Result Codes B 37 Missing parts 1 10 missing parts 1 3 MNP error correction B 7 B 9 MODEM A and MODEM connectors C 8 modem addresses in AccessWay enclosure 1 20 modem selection menu 4 2 Modulation Mode B 12 Modulation Options 3 10 Motorola Customer Administration 1 3 Motorola distributors 1 3 Motorola network management system 1 2 1 21 Motorola URL xi MR LED C 19 N network administrator 2 1 Network Control NC Address B 14 network management 1 18 network management commands 3 2 3 20 B 16 network management interface C 7 network management interfac
125. rictions to specific settings are advised These are detailed below For PSTN Operation in Portugal 1 Terminal equipment must answer an incoming call within two minutes from the start of the ringing signal otherwise the exchange may stop providing Ring indication ensures compliance with ATAAB note ANOI1 The answer on ring count option SO should not be set to a value greater than 20 factory default 0 For PSTN Operation in All EU countries 1 When dialing without dial tone detection the network cannot guarantee acceptance of the dialing signal if these signals occur earlier than 3s or later than 5s after seizing the line ensures compliance with ATAAB note ANO1 The Blind Dial Pause or Dial Wait option S6 should be set between 3 and 5s factory default 4 All other ATAAB Notes are automatically catered for by the modem A 3 3460 Fast R A 4 Two Wire Leased Line All products bearing the EU permission to connect symbol have been approved to European Commission Decision CTR 15 for pan European connection to the network termination points of Open Network Provision ONP ordinary quality or special quality voice bandwidth two wire leased lines Four Wire Leased Line Products bearing the EU permission to connect symbol that are designed to support both two and four wire leased line have in addition been approved to support CTR 17 for pan European connection to the network termination points
126. ront panel If you don t know which type of communications you ll use check with your network administrator Vanguard Daughtercard Setup The Vanguard 3460 V 34 Daughtercard s default option set uses an async protocol However the 3460 Daughtercard does not have a computer port so it cannot be cabled directly to a personal computer To configure the 3460 Daughtercard connect a personal computer to the modem card network management port and use Fast RVu to set options Or to configure for async applications only set the modem s Pass Through option To do this establish a call from one Vanguard port e g a CTP or PAD to the 3460 Vanguard daughtercard port and echo AT commands through to the modem 2 1 3460 Fast R Asynchronous Operation Entering Commands to the Modem If you use a communications program to enter commands the commands shown here are typical AT commands but communications program command syntaxes vary so use this procedure only as a guide If your modem has the four button LCD user interface you can use the menu tree commands to enter information Refer to Appendix D for details Setting Up for Asynchronous Dial Operation Basic Setup for Async Dial Up Operation Step Stage 1 Run a communications program Assign the modem to one of the computer s serial communications COM ports Optionally store one or more telephone numbers in the modem To enter a number use th
127. s Fast RVu may not be able to identify the modem SEARCH Display modem serial numbers and addresses REINIT MEMORY Reset a modem to default configuration load option set OPTION SETS Copy a configuration to an option set POWER RESET Power up reset a modem COPY CONFIG Copy a configuration to or from a modem or a file SECONDARY Enable or disable a modem s secondary channel RESTORAL Monitor initiate terminate and test restoral functions 3460 Fast R Example Copying a Configuration From One Modem to Another Step Action 1 Select COMMANDS from the Fast RVu window The Command options window opens 2 Select COPY CONFIG from the Commands window The Copy selection information displays 3 In the FUNCTION box select a copy operation type 4 In the FROM Address box select a modem configuration to copy 5 In the TO Address box select a modem to which to copy the configuration 6 Click COPY The configuration is copied to the specified modem 4 9 3460 Fast R Executing Line and Modem Tests To execute a test of the telephone line quality or modem transmit receive paths select TESTS from the Fast RVu window Select an option type then select an option You can stop a test in progress by selecting END on the test window Example Executing a Bit Error Rate BER Test Step Action 1 Select TESTS from the Fast RVu window
128. s qui si elles ne sont pas observ es peuvent se traduire par des dommages pour le logiciel le mat riel ou les donn es vil 3460 Fast R Vorsicht Ein Vorsichtshinweis macht Sie darauf aufmerksam da Nichtbefolgung zu Software Hardware oder Datensch den f hren kann iPrecauci n La precauci n le ofrece informaci n que de no cumplirse puede derivar en posibles dafios tanto para el software y el hardware como para ambos 4 Warning Warns you against physical injury Avertissement Un avertissement constitue le message le plus s rieux indiquant que vous pouvez subir des blessures corporelles Warnung Eine Warnung ist der ernsthafteste Hinweis auf K rperverletzungsgefahr jAdvertencia Una advertencia es un aviso importante que le advierte sobre la presencia de un inminente peligro Vili 3460 Fast R Trademarks The following are trademarks or registered trademarks of their respective companies or organizations Mark Company Organization AT Hayes Microcomputer Products Inc Windows Microsoft Corporation All other brand and product names are trademarks or registered trademarks of their respective owners 1X Motorola Customer Information If you have questions or problems or you need assistance with technical sales or billing matters please call our Customer Support Center 800 544 0062 from the U S A and Canada 508 261 0366 from other l
129. single or dual DC battery or power source connect a The AccessWay VA terminal to the battery s negative terminal b One AccessWay COM terminal to the battery s positive terminal c The AccessWay CH GND terminal to frame ground 5 For operation with dual DC battery or power sources connect a The AccessWay VB terminal to the second battery s negative terminal b The remaining COM terminal to the second battery s positive terminal 1 25 3460 Fast R Connecting the AccessWay to DC Power Supply continued Step Action 6 Optionally connect a remote alarm monitoring device to the AccessWay to alert you to a fault in the DC output voltage a Determine whether you want the alarm relay contacts open or closed when AccessWay output voltages are within normal operating range The default setting is Normal Open b Optionally reverse this setting at the front of the AccessWay loosen a power module s captive screws and pull the power module out of the AccessWay Set the jumper to the Normal Closed position Figure 1 12 Replace the power module in the AccessWay Tighten the captive screws that secure it c Connect two lengths of wire from the alarm monitor device terminals to the ALARM 1 terminals on the back of the Access Way If you disconnected the power terminal block from the rear of the AccessWay unit replace it Attach the cable clamp Figure 1 13 prov
130. sters Some AT command options are stored in status registers S Register Command Cross Reference Command Default Register Parameter Value Description S1 Current Ring ATS1 Counts rings view only Count 0 S2 Escape Code ATS2 x Defines character used to change Character 43 from data mode to command mode S3 Return ATS3 x Set command line termination Character 13 character S4 Line Feed ATS4 x Set response formatting character Character 10 S5 Backspace ATS5 x Set command line editing Character 8 character S6 Wait For Dial Tone ATS6 n Set duration 3 ATS7 n Set duration AT DD9 Dial Wait S7 AT TTS Call Timeout S7 30 S8 Dial Modifiers ATSO x Set comma character 3 Changed values are not automatically stored to non volatile memory To retain changed values save them to an option set B 31 3460 Fast R S Register Command Cross Reference continued Command Default Register Parameter Value Description 511 DTMF Tone ATS112n Set duration ms Duration 72 S12 Escape Code ATS12 n Set duration 0 02 sec Guard Time 50 S18 Test Timer ATS18 n Set duration sec 0 525 Delay Before ATS25 n Set duration sec Checking for DTR 5 S26 RTS CTS Delay AT261 n Set duration 0 01 sec 0 S30 Terminal Inactivity ATS30 n Set duration 10 sec Disconnect 0 S38 Disconnect Buffer ATS38 n Set d
131. ters are storage areas for some parameter options Dial Modifiers The following table shows the symbols used in dial strings Table 3 4 Dial Modifiers Modifier Description W w Dial Wait K k lt Pause Delay P p Pulse amp Flash Return to command state after dialing Quiet Answer R Reverse H h Disconnect space period dash Presentation characters parentheses 3460 Fast R Non Option Set Parameters This section describes parameters that are independent of the option set selected Determine whether the default options are correct for your site and set parameters as needed Table 3 5 Site Specific Parameters Parameter Default Option Available Option Test Options Accept RDL AT amp T4 On AT amp TS5 Off Modulation Options Guard Tone Country specific AT amp GO Off AT amp G1 550 AT amp G2 1800 EC DC Options Buffers ATxNBO Regular ATxNB1 Reduced Automatic Call Unit ACU Options Call Progress ATX0 Modem uses only NO CARRIER and CONNECT result codes ATX 1 Modem uses only NO CARRIER CONNECT and CONNECT lt Rate gt result codes ATX2 Modem waits for dial tone and uses only NO CARRIER CONNECT CONNECT lt Rate gt and NO DIALTONE result codes ATX3 Modem detects busy signal and uses only NO CARRIER CONNECT CONNECT lt Rate gt and BUSY result codes 3 10 3460 Fast R Table 3 5
132. the displayed option is available but is not selected Most parameters have a default option Some defaults are determined by the assigned factory preset option sets preconfigured option sets These defaults are exclusive to an option set Some defaults are independent of the option set They always have the same default regardless of which factory preset option set you use For a detailed view of the front panel menu tree refer to the 3460 Fast R Plus Reference Card Part Number T0022 20 D 2 3460 Fast R Using the Front Panel User Interface Figure D 1 shows the 3460 Fast R Plus modem front panel interface MOTOROLA 3460 FastR PLUS Figure D 1 3460 Fast R Plus Modem Front Panel Interface LCD Display The front panel has a 16 character alphanumeric LCD display You access the configuration menu tree through the display to Configure the modem Store and display telephone numbers Initiate and answer calls Display status information Run on line tests Enter passwords and network addresses Control Buttons The control buttons let you access parameters and options Front Panel Control Buttons Button Function y Steps up through the menu tree from a parameter to a category or from a category to the default display Example from Test pressing YW displays the TEST OPTS category Return gt Steps through the parameters in a menu category
133. the parameter or if the parameter is not supported it returns ERROR An example showing the FCLASS parameter is below FCLASS Service Class Reads the modem s Service Class 0 Data modem 1 Service Class 1 fax modem 2 0 Service Class 2 0 fax modem The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 28 3460 Fast R AT Command Set continued Command Option Description FCLASS Service Class Tests the modem s Service Class 0 Data modem 1 Service Class fax modem 2 0 Service Class 2 0 fax modem FCLASS n Service Class Specifies the modem s Service Class 0 Data modem 1 Service Class fax modem 2 0 Service Class 2 0 fax modem FCR n Receive Fax Data Specifies whether the computer can receive fax data 0 No 1 Yes FLO n Fax Flow Control Specifies the computer modem flow control The FL command also controls this value 0 None 1 XON XOFF in either direction 2 RTS CTS FMI Manufacturer ID Requests manufacturer ID from the modem when it is operating in Fax Class 1 mode FCLASS 1 The modem responds as follows Motorola FMM Modem ID Requests modem ID from the modem when it is operating in Fax
134. ughtercard The daughtercard always presents itself as a master modem in Slot 9 to the network management application regardless of its location Set Up The Vanguard 3460 V 34 Daughtercard default option set uses an asynchronous protocol However the 3460 Daughtercard does not have a computer port so it cannot be cabled directly to a personal computer To configure the 3460 Daughtercard the preferred method is to connect a personal computer to the modem card network management port and use Fast RVu to set options Or to configure for async applications only set the modem s Pass Through option To do this establish a call from one Vanguard port e g a CTP or PAD to the 3460 Vanguard daughtercard port and echo AT commands through to the modem Chapter 2 Basic Modem Setup Introduction To operate the modem using mostly pre configured options an option set follow the instructions here To set advanced options follow the instructions in the next chapter Before You Start To get started you ll need A computer cabled to the modem A communications program which may be A general purpose program to set fax options and dial into an on line service using asynchronous async protocols A remote control program to operate a host computer or access a host network using synchronous sync or async protocols You do not need a communications program to configure a modem that has the four button LCD f
135. uide T0022 Default pre set options are underlined B 26 3460 Fast R AT Command Set continued Command Option Description amp T Test End Test Initiate Local Analog Loopback LAL Initiate Local Digital Loopback LDL Note this test is not supported in Reliable mode AT SM2 ES Accept Remote Digital Loopback RDL On Accept Remote Digital Loopback RDL Off Initiate Remote Digital Loopback RDL Initiate Remote Digital Loopback RDL Pattern o aitu Initiate Local Analog Loopback LAL Pattern amp V Status Message Long Form Short Form amp W Save Changes Saves changes to a option sets made with AT commands If you do not save the changes made with AT commands the modem does not store them in nonvola tile memory After selecting an option set ATZn n 0 1 or 2 and changing options enter AT amp Wn The modem displays Saving Options then Save Completed Oorl Save changes to Option Set 1 Save changes to Option Set 2 amp X Clock Signal Source Sets modem timing Applies to synchronous applications For most dial applications use option 0 Internal The modem uses timing signals passed on EIA TIA 232 D Pin 15 V 24 circuit 114 External The modem uses external timing signals passed on EIA TIA 232 D Pin 24 V 24 circuit 113 Loopback The modem
136. uration sec Delay AT DB3 Delay S38 5 S41 Remote Escape ATS41 x Set character Code 35 S42 Remote Guard ATS42 n Set duration 0 02 sec Time 50 S45 Access Security ATS45 n Set duration sec Tone 5 S46 Access Security ATS46 n Set duration sec Lead Digit Delay 12 Time out S98 User defined bit ATS98 n map 0 Bit 0 0 Disable auto mode sequence to include V 23 1 Enable auto mode sequence to include V 23 values save them to an option set Changed values are not automatically stored to non volatile memory To retain changed B 32 3460 Fast R S Register Command Cross Reference continued Register Parameter Command Default Value Description Bit 1 Disable restoral indicator on EIA Pin 22 where asserted means restoral is active Enable restoral indicator on EIA Pin 22 where asserted means restoral is active Bit 2 7 Reserved values save them to an option set Changed values are not automatically stored to non volatile memory To retain changed B 33 3460 Fast R Result Messages and Codes The modem follows most AT commands with messages that indicate its responses or actions The following table shows messages the modem sends in response to AT commands and operating events Result Messages and Codes Numeric Text Form Form Call Pro
137. uses loopback timing signals passed on EJA TIA 232 D Pin 17 V 24 circuit 115 The characters AT or at precede all commands except HHH and A Parameters and options shown shaded gray vary by country For your country s options refer to the 3460 Fast R Reference Guide T0022 Default pre set options are underlined B 27 3460 Fast R AT Command Set continued Command Option Description amp Y Power Up in Option Set 0 Old On power up the modem uses the last saved option set 1 1 On power up the modem uses Option Set 1 2 2 On power up the modem uses Option Set 2 amp Zn n 1 4 Select Phonebook Entry to Enter Lets you store a telephone number in the modem s Phonebook up to 50 characters Enter AT amp Z or ATxCN the entry 1 4 a comma and the telephone number For example to store the number 1 222 555 444 in Entry 3 enter AT amp CN3 12225554444 CR If you enter AT amp Z AT CN without specifying An entry the modem stores the number in Entry 1 A telephone number the specified entry s telephone number is deleted F Commands F commands control fax operation For all fax parameters The AT F parameter command returns the valid options for the parameter or if the parameter is not supported it returns ERROR An example showing the FCLASS parameter is below The AT F parameter command returns the current option for
138. ve option if three retrains occur within five minutes the modem initiates restoral The originating modem uses the HD option to determine how to hold a dial connection while testing a leased line Off means that the modem disconnects from the dial line as soon as it connects to the leased line This parameter works only when the Initiate Terminate Restoral parameter RE is set to NM Fast RVu Auto option 4 Parameters and options shown shaded gray vary by country For details refer to Appendix B of the 3460 Fast R Reference Guide 3 22 3460 Fast R Parameter Option Comment Dial to Lease AT LE3 1 hour The originating modem uses the Threshold LE option to determine when to disconnect from a dial line and return to leased line operation Restoral AT RE4 FP Auto The originating modem Initiation determines when to initiate Termination restoral The answer modem cannot automatically initiate restoral it can only answer an inbound call thus ensuring that both modems do not try to call each other at the same time which would result in a failed restoral attempt Restoral Auto AT RRO Disable The RR option determines Redial whether the originating modem can automatically redial while in restoral upon call failure or carrier loss Disable prevents it from redialing Test Restoral AT TRO Off The TR option specifies how often the modem checks for loop current on the dial line to determine wh

Motorola 326X V.34 Network Card User Manual

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