Linear RA-2400 Remote Starter User Manual
Contents
1. 33 5 3 CONNECTING TO A CONSOLE 34 5 4 SENDING AND RECEIVING DATA 36 5 5 CLOSING RA 2400 4 ook a cna ae wa ain hah has M A 38 1 1 SOFTWARE DESCRIPTION What is the RA 2400 Remote Access Software Program The RA 2400 Remote Access software is a communications program designed to work with Linear s PERS 2400 Personal Emergency Reporting System The software runs on an IBM PC or compatible computer and connects to the console through the standard telephone network with the computer s modem This 32 bit software runs under all Windows operating systems RA 2400 software is the only way to program Linear PERS 2400 Consoles excluding loading transmitters into the Console RA 2400 sets the options for Console alarm audio and sensors communicator telephone numbers call routing formats reporting codes and account numbers The RA 2400 software has a large help file that can be accessed at any time by selecting Contents from the Help menu or by pressing the F1 key How does RA 2400 connect to a PERS 2400 Console Remote Access communicates with the Console over the same phone line the Console uses to send communicator reports Remote Access can also connect to the Console without a telephone line by directly connecting the Computer modem s LINE jack to the Console s LINE jack using a standard modular telephone cord With a telephone line connection remote conne2. 27 4 9 8 CONSOLE REPORT CODES 28 4 9 4 4 BY 2GENERALALARMCODES 29 4 10 ADEMCO CONTACT ID REPORT CODES 30 Each installation requires an Account Profile While many items are the same in different Consoles reporting to the same Central Station some items account number customer information amp sensor information are unique for each installation A custom Account Profile is created by editing the PERS 2400 Account Profile template included with the RA 2400 software The customized profile should then be saved with a unique name for the account and then sent to the PERS 2400 Console To provide a clean start Close any open Account Profiles on the workspace 15 4 1 NEW WINDOW PERS 2400 V1 0 to V1 7 Cancel DUAL 824 V2 1 to V2 2 Canes DVS 2400 2408 V2 0 to V2 2 E a Help PURPOSE To select an Account Profile template for the type of unit being programmed USER RESPONSE NEW Click on NEW icon on toolbar or select NEW from the FILE menu Select PERS 2400A V2 0 Click OK The new Account Profile will appear as a starter template called PERS 2400A V2 0 1 or 2 3 etc in the workspace 16 4 2 CUSTOMER INFORMATION Console r Customer Alarms je 4144 Audio Customer ID Sensors Name Bob Smith El Communicator Address 123 Routing and Numbers Enabled Reports Adres 2 4 Elm Street El 4 by 2 Format E 4 by 2 Point To Point
3. BUTTON Choose an account r Activity Timer 3 C Off C On Console Power AC OK OK Refresh Gorm Setup Communication status Received data successfully RECEIVING Click the RECEIVE DATA FROM CONSOLE button The Communications Status area will indicate the progress and show if the data was received from the Console successfully t CAUTION Receiving the data from the Console will overwrite the data in the Account Profile SPECIAL NOTES You can make changes to the Account Profile while the Console is connected Be sure to send any changes to the Console before disconnecting Minimize the Send Receive window or slide it out of the way before editing the Account Profile There is a time limit to the connection The Console will automatically disconnect after three minutes of inactivity ACTIVITY TIMER The Console s Activity Timer can be switched ON or OFF while the Console is connected Click the ACTIVITY TIMER ON or OFF button to control the timer If the Activity Timer is disabled see Section 4 3 this function is inoperative DISCONNECTING When finished communicating with the Console click on the DISCONNECT button The Communications Status area will show Not Connected when the Console has been disconnected 37 9 9 CLOSING RA 2400 RA 2400 Remote Access Ed AN Save changes to PERS 24004 2 0 1 No Cancel PURPOSE To save th
4. B Sensors Sensor 1 Delayed Alarm Setting Sensor 2 Sensor 3 Disabled he Sensor 4 Sensor 5 Sensor 6 Sensor Auto restore Sensor 8 Sensor 9 Sensor 10 Sensor 11 Sensor 12 Sensor 13 a ie Sensor Status ensor B low Battery Sensor 16 4 2 Sensor Options Iv Two way voice activation Trouble PURPOSE To display and edit sensors installed in the Console s memory Up to 16 sensors may be installed each with its own type restore and supervision options The status of the sensor selected is also displayed t NOTE To display and edit sensors installed in the Console the sensor data must first be received from the Console see Section 5 4 USER RESPONSE SENSOR TYPE Click on the sensor in the menu tree to view it View or edit the SENSOR TYPE The sensor type options are NOT INSTALLED No sensor has been stored in this sensor location Also can be used to remove a sensor from the Console s memory FIRE Sensor will trigger the fire siren and report the fire code to the Central Station ACTIVITY RESET Sensor will reset the Activity Timer preventing an inactivity report EMERGENCY 1 BUTTON Sensor is a one button transmitter that will trigger the emergency siren and report the emergency code to the Central Station VOTE 2 button Model DXS 63 s are special and should be set to this option EMERGENCY 2 BUTTON Sensor is a two button transmitter Both buttons m
5. which sensor caused the report POINT TO POINT REPORTING Point to Point reporting can send 40 report codes Each sensor zone has a unique ALARM code and TROUBLE code t NOTE With either reporting method the Console report codes are the same see Section 4 9 3 USER RESPONSE 4 BY 2 FORMAT Select POINT TO POINT to have the Console s communicator send 4 by 2 Point to Point report codes Select GENERAL to have the Console s communicator send only the three General 4 by 2 report codes 25 4 9 1 4 BY 2 POINT TO POINT ALARM CODES Customer m Zone Codes E Console Alarms 1 Audio Sensors 2 Communicator Main Routing and Numbers o ua pry N e n3 d Enabled Reports 4 by 2 Format 4 by 2 Point To Point Codes Trouble Console Alarm Codes 4 by 2 General Alarm Codes N w n2 E Ei TIT ALLEE n3 e N a PURPOSE To view and edit the 16 sensor zone alarm report codes ts NOTE 4 by 2 Point to Point Reporting must be selected see Section 4 9 for these codes to report USER RESPONSE ZONE CODES Enter a new two digit alarm code for any sensor zone that needs to be changed te NOTE Entering 0 for an alarm code will prevent that zone from reporting 26 4 9 2 2 POINT TO POINT TROUBLE CODES Customer Console Alarms 1 Audio Sensors E Communicator r Zone
6. Speaker phone Sensors Speaker phone disabled x Communicator Voice Prompts Enabled PURPOSE To select how the Voice Board operates NOTE The Model VB 4 Voice Board must be installed to use these options Audio modes for monitoring with the Console s built in microphone and communicating through the speaker to the customer are selectable The human voice prompts from the Voice Board are selectable With 2 way Audio enabled after the Central Station operator acknowledges the communicators report the Console will stop its siren and switch to the selected audio mode for 90 seconds USER RESPONSE CONSOLE AUDIO Click the arrow to show a list of settings for Two way Audio and select the desired mode NONE Audio Board will not report as an audio account to the Central Station No audio monitoring will occur LISTEN ONLY The operator will be able to hear sound from the Console but will not be able to talk through the Console s speaker Pressing 9 on atelephone connected to the line disconnects the call TWO WAY MANUAL The operator will be able to hear sound from the Console and will be able to talk through the Console s speaker The operator can Switch from listen to talk by pressing 1 or switch from talk to listen by pressing 3 on a telephone connected to the line Pressing 9 disconnects the call Press any key but 9 to extend the time 90 seconds TWO WAY DUPLEX The operator
7. communicate with the PERS 2400 Console for testing only 12 3 3 CONNECTION OPTIONS r Connection Options C Remote Dialing Dial Method Tone C Pulse Local Cable Connection PURPOSE To choose how the modem will connect to the PERS 2400 Console Remote Dialing dials a telephone number with the method chosen tone or pulse to connect with the Console over a standard telephone line Local Cable Connection does not dial a telephone number but communicates with the Console wired directly to the modem USER RESPONSE Select REMOTE DIALING if the Console is going to be accessed over the telephone line Select TONE or PULSE depending on the requirements for your telephone system NOTE This only effects Remote Dialing Select LOCAL CABLE CONNECTION if the Console s LINE jack is connected directly to the modem s LINE jack See PERS 2400 Installation Instructions for local cable connection information 13 3 4 MODEM INITIALIZATION STRING m Modem initialization string Use default initialization string amp F EO S9 1 7 60 510210 12 5 Use custom initialization string PURPOSE Used to choose whether the default or a custom initialization string is sent to configure the modem a string is a series of characters that are commands for the modem Modem s use initialization strings to setup their speed data type and other options The RA 2400 sends the in
8. Choose an account Activity Timer C Off C On Console Power OK OK Refresh Communication status Data sent successfully PURPOSE For transferring data between an Account Profile and a PERS 2400 Console Also used to monitor Console power and control Activity Timer status t CAUTION Receiving the data from the Console will overwrite the data in the Account Profile If you have made changes to the Account Profile save the profile then send the profile to the Console before receiving the data into the profile A warning will be displayed when sending to a Console before receiving Click OK This leaves previously learned sensor information unchanged If this is a new Account Profile its OK to receive the Console data into the new profile USER RESPONSE SENDING Click the SEND DATA TO CONSOLE button The Communications Status area will indicate the progress and show if the data was sent to the Console successfully t NOTE A warning will be displayed noting that the sensor information will not be sent if the data has not been received from the Console first during this connection Check the DO NOT SHOW THIS MESSAGE AGAIN box if you do not want this warning to appear again during this programming session 36 5 4 SENDING AND RECEIVING DATA CONTINUED Send Receive OE xl Phone Number 5551234 Disconnect RECEIVE Password Send data to console 367654
9. Codes P wo ni THE N e w c Main Routing and Numbers Enabled Reports 4 by 2 Format E 4 by 2 Point To Point Codes Alarm Console Alarm Codes 4 by 2 General Alarm Codes e e c2 E ea c E 4 a e PURPOSE To view and edit the 16 sensor zone trouble report codes ts NOTE 4 by 2 Point to Point Reporting must be selected see Section 4 9 for these codes to report USER RESPONSE ZONE CODES Enter a new two digit trouble code for any sensor zone that needs to be changed t NOTE Entering 0 for a trouble code will prevent that zone from reporting 27 4 9 3 CONSOLE REPORT CODES Customer Console Alarms Audio Sensors Cancel Communicator Main Routing and Numbers No AC Enabled Reports E 4 by 2 Format Low Battery 4 by 2 Point To Point Codes Alarm Trouble Console Alarm Codes 4 by 2 General Alarm Codes Activity On Console Report Codes wo wo Emergency Alarm o Battery Restore wN wp m AC Restoral e e ALBI Inactivity Alarm N Activity Off Automatic Test 93 NOTE PERS 2400 versions 1 0 to 1 4 do not support No and AC Reestoral reporting PURPOSE To view and edit the eight Console report codes These codes are sent for Console events such as the Console emergency button inactivity alarm Console low b
10. Tone Pulse Local Cable Connection Modem initialization string Use default initialization string amp F E0 58 1 57 60 510 10 512 5 C Use custom initialization string s c tees PURPOSE The communications setup window sets the COM port for the modem the modem s speaker characteristics type of connection local or remote dialing method tone or pulse and modem initialization string USER RESPONSE From the COMMUNICATIONS menu select SETUP to view the Communications Setup window See Sections 3 1 3 4 and make any changes as required After making any changes to the Communication Setup window click OK to accept the changes and close the window 11 3 1 COM PORT m Comm Port PURPOSE To select which communications COM port the modem is connected to USER RESPONSE Click on the COM port number 1 2 3 or 4 that the modem is connected to ts NOTE See the TESTING THE MODEM Section 1 5 of this manual for determining the proper COM port number 3 2 SPEAKER m Speaker Off Carrier C On PURPOSE To set how the modem s speaker functions before and during communications USER RESPONSE Select OFF to silence the modem s speaker at all times Select CARRIER to hear the modem connect and have the speaker silenced when the RA 2400 is connected to the PERS 2400 Console Select ON to hear the modem connect and hear the RA 2400
11. WILL DISPLAY DETAILED MODEM INFORMATION If the modem is not working properly Windows will notify you OVERVIEW 24 STARTING THE PROGRAM 7 22 NEWWINDOW 7 23 8 24 ACCOUNT PROFILE WINDOW OVERVIEW 10 ts NOTE Experienced computer or PC users should find that entering data and navigating around the RA 2400 program dialog boxes is similar to most other Windows programs New users or users unfamiliar with running Windows applications should refer to the Windows help file for details on using Windows 2 1 STARTING THE PROGRAM Accessories B Communications gt Graphics B Info Programs k Publishing Startup B System B Text Tools Ej Barcodes 23 4 gt Adobe Type Manager Deluxe 3 Multimedia z Programs gt 2400 RA2400 Help 9 Settings RA2400 N Eind Run the Program Press START point to PROGRAMS RA2400 and click on RA2400 2 2 NEW WINDOW New OK PERS 2400 V1 0 to V1 7 PEE DUAL 824 V2 1 to V2 2 Dvs2400 2408V2010v22 Help PURPOSE To select an Account Profile template for the type of unit being programmed USER RESPONSE Select PERS 2400A V2 0 Press OK The RA 2400 program window will appear with a starter template called PERS 2400A V2 0 1 showing in the workspace This file can be stored later un
12. event from reporting 29 4 10 ADEMCO CONTACT ID REPORT CODES The Ademco Contact ID reporting codes are pre defined and cannot be changed These reporting codes are provided as reference The Ademco Contact ID extended report codes indicate the sensor number that triggered the event Console events report with a O00 extended code tse NOTE Ademco Contact ID Reporting must be selected for these codes to report see Section 4 6 ADEMCO CONTACT ID REPORT CODES EVENT ALARM CODE EXTENDED CODE CONSOLE EMERGENCY sensor ewencency Em om _ ow Em consouetowearrery Eme ow consoie parrenvnesTone wx om Dwcmmvuxw om n on zonoms s wwmmo ees om eonsoiznonc o consoteacresrona mm om te NOTE CONSOLE NO AC and CONSOLE AC RESORAL reporting is supported in Versions 1 0 to 1 4 30 SENDING AND RECEIVING CONSOLE DATA 5 1 ACCESSING THE SEND RECEIVE WINDOW 5 2 CHOOSING AN ACCOUNT PROFILE 5 3 CONNECTING TO A CONSOLE 5 4 SENDING AND RECEIVING DATA 55 CLOSING RA 2400 Sending and receiving the Account Profile data to the PERS 2400 Console is the main objective of the RA 2400 program The Account Profiles that you create exist only on your disk drive until they are copied to a Console The Send Receive window controls all external communications for the RA 2400 software It is used to
13. select which Account Profile gets sent to or received from a Console in the field accessed through remotely dialing or connected directly to the modem accessed through local connection 31 5 1 ACCESSING THE SEND RECEIVE WINDOW Linear Remote Access File View Options Help osla alre aj zs 7 OPEN A SAVED OR NEW ACCOUNT PROFILE Linear Remote Access PERS 2400 1 Eile View Communications Options Window Help osa 510 a oO CLICK THE SEND RECEIVE BUTTON PURPOSE For entering data required to connect to a PERS 2400 Console and to control the connection Monitors the status of the communication between the RA 2400 and the PERS 2400 Allows setting the Activity Timer in the Console to ON or OFF USER RESPONSE An Account Profile file must be open before the Send Receive window can be accessed Use the OPEN or NEW command in the FILE menu or on the toolbar to load an Account Profile into the workspace From the COMMUNICATIONS menu choose SEND RECEIVE or click on the SEND RECEIVE button on the toolbar t NOTE If you are opening a template created by RA 2400 Versions 1 0 to 1 7 you may get a dialog box saying that RA 2400 has detected an older version template Click YES and RA 2400 will convert the template to the current format and it will appear on your desktop ready for use The old template will be saved as a backup file in its original format 32 5 2 CHOOSING AN A
14. will be able to hear sound from the Console and will be able to talk through the Console s speaker The audio board will listen until the operator speaks then the voice activation will switch the voice board to talk as long as the operator speaks The operator can still switch from listen to talk manually by pressing 1 or switch from talk to listen by pressing 3 on a telephone connected to the line the voice board will remain in manual mode with increased volume Press 8 to return to duplex mode Pressing 9 disconnects the call Press any key but 9 to extend the time 90 seconds CONSOLE SPEAKER PHONE Click the arrow to show a list of settings for Speaker phone and select the desired mode SPEAKER PHONE DISABLED Speaker phone feature will not be available SPEAKER PHONE ENABLED 15 MINUTES The communication link will be automatically disconnected after 15 minutes even if a call is in progress SPEAKER PHONE ENABLED 30 MINUTES The communication link will be automatically disconnected after 30 minutes even if a call is in progress SPEAKER PHONE ENABLED 60 MINUTES The communication link will be automatically disconnected after 60 minutes even if a call is in progress Check the VOICE PROMPTS ENABLED box to have the Console announce system events with a digitally synthesized human voice 19 4 5 SENSORS Customer SENSOR Sensor Console a Alarms TYPE Audio Emergency 1 Button
15. CCOUNT PROFILE Send Receive Phone Number CHOOSE 5551234 Password Send date to console ACCOUNT ee es Receive date tram console Choose an account Activity Timer C Gr Console Power OK OK h Comm Setup Communication status Not connected PURPOSE For selecting which Account Profile open in the workspace will be used when connecting to a Console The Account Profile selected automatically fills in the Console s Phone Number and Password Fields using information already entered in the profile see Section 2 4 USER RESPONSE CHOOSE AN ACCOUNT Click on the desired Account Profile for the Console that is going to be programmed The installation telephone number and Console password should appear in the boxes t NOTE ARMING MODE will change to ACTIVITY TIMER after a PERS 2400 Account Profile is selected 33 5 3 CONNECTING TO A CONSOLE Send Receive BTS Phone Number CONNECT 5551234 e BUTTON Password 367654 Choose an account Send data to console RECEIVE date fom console Activity Timer Gf Gn Console Power OK OK h Comm Setup Communication status STATUS Not connected AREA PURPOSE Causes the RA 2400 to connect to the PERS 2400 Console The RA 2400 will try to connect to the Console either locally or remotely depending on the Communications Setup see Section 3 3 t NOT
16. Codes Address 3 Goodtown CA 90045 Alarm Trouble Phone 1 Console Alarm Codes 4 by 2 General Alarm Codes aes m Console Phone 5551234 Notes Bob has a cardiac condition wife Mary is blind PURPOSE For entering customer information specific to the installation for the Account Profile USER RESPONSE CUSTOMER t NOTE All fields are optional and do not have to be filled in This information is not sent to the Console Enter a Customer ID for the installation Enter the customers name in the NAME field Enter the customers address in ADDRESS fields 1 2 amp 3 Enter the customers telephone number s in PHONE fields 1 amp 2 Enter the number of the telephone line that the Console is connected to in the CONSOLE PHONE field This field will show as the telephone number for the account in the Send Receive window t NOTE DO NOT enter any dashes or spaces into the telephone number fields Enter numbers only Enter any special information about the customer in the NOTES field 17 4 3 CONSOLE ALARMS Customer Console r Alarms Emergency Alarm Audio Silent E Sensors 5 5 I 1 E Communicator Siren For Set Time 5 Main Siren Active After Report Routing and Numbers Enabled Reports El 4 by 2 Format Fire Alarm Siren Time min 5 E 4 by 2 Point To Point Codes Alarm Activity Timer Trouble Console Alarm Codes Time Peri
17. E The Communications Setup can be reviewed by pressing the COMM SETUP button in the Send Receive window USER RESPONSE t NOTE Before connecting to a Console it is recommended that all of the sensors used in the system be entered into the Console s memory This will prevent having to connect to the Console again after programming if modification of the sensor options is required BEFORE CONNECTING Be sure the computer s modem is powered on connected and tested as described in Section 1 5 of this manual Check that the Console is powered on Be sure that the Account Profile you want to associate with the particular Console is selected in the Choose an Account box 34 5 3 CONNECTING TO A CONSOLE CONTINUED CONNECTING LOCALLY Verify that the modem s LINE jack is connected to the Console s LINE jack with a double ended modular telephone cable Verify that the Console is in TEST MODE press the test button to set the Console into Test Mode Click the CONNECT button The Communication Status area will show the progress of the connection WAIT UNTIL THE TIMEOUT TIMER BEGINS TO COUNT DOWN BEFORE PROCEEDING As the timeout timer counts down PRESS THE EMERGENCY BUTTON ON THE CONSOLE CONNECTING REMOTELY Be sure that the modem s LINE jack is connected to a working telephone line Verify that the Console s LINE jack is connected to a working telephone line Click the CONNECT
18. ENU TREE EDIT AREA Sy Customer Console phy Customer ID Sensors n i Name Communicator Main Routing and Numbers Address 1 Enabled Reports rhea E 4 by 2 Format 4 by 2 Point To Point Codes jen putt Alarm Trouble Phone 1 Console Alarm Codes 4 by 2 General Alarm Codes Phere Console Phone Notes m Customer PURPOSE To enter data and make changes to an Account Profile and customize it for a specific installation MENU TREE Used for selecting the various data entry fields in the Account Profile Clicking on the plus symbols expands the branches of the menu tree Clicking on the minus symbols collapses the menu tree branch Clicking on an item displays the data entry fields in the edit area or other information EDIT AREA Used for adding and changing the data in the Account Profile Click on the check boxes buttons and enter text and numbers in the data areas to modify the Account Profile 10 3 COMMUNICATIONS SETUP 31 xs A SERS SMe Pee p ES 12 32 SPEAKER 12 3 3 5 13 3 4 MODEM INITIALIZATION STRING 14 Communication Setup x Comm Port Speaker C Off Carrier On C Com2 Com3 C Com4 Connection Options C Remote Dialing Dial Method
19. ESE RA 2400 REMOTE ACCESS SOFTWARE PROGRAM REFERENCE GUIDE Reference Manual for Programming the PERS 2400 Personal Emergency Reporting System WRITER S NOTE This publication could contain technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Linear may make improvements and or changes in the product s and or software described in this publication at any time MS DOS Windows WindowsNT Windows95 Windows98 WindowsME WindowsXP and Windows2000 are registered trademarks of Microsoft Corporation Pentium is a registered trademark of Intel Corporation IBM is a registered trademark of International Busines Machines Corporation FOR TECHNICAL ASSISTANCE CALL Linear Technical Services 1 800 421 1587 TABLE OF CONTENTS 1 GETTING STARTED 14 SOFTWARE DESCRIPTION 1 1 2 SYSTEM REQUIREMENTS 2 1 3 PROGRAMMING OUTLINE 3 14 PROGRAM INSTALLATION 4 1 5 TESTING THE MODEM 5 2 7 OVERVIEW Sin eo OAS ten ees We eee aeta 6 2 1 STARTING THE PROGRAM 7 2 2 NEW WINDOW 5 vor ur erm Re eus 7 2 3 MENU BAR 2 sete e s Behe ae RAS a 8 2 4 ACC
20. Large hard disk drive 1000 Account Profiles use about 20 Mb V CD drive 1 3 PROGRAMMING OUTLINE Use the following programming outline to guide you through the steps required to set up the RA 2400 software and program a PERS 2400 Console Many of the programming options available in the RA 2400 program can be left in their default settings and do not need to be changed for most installations 1 SETUP RA 2400 SOFTWARE Install the software on your computer Section 1 4 Test your computer s modem Section 1 5 Start the RA 2400 program Section 2 1 Set the Communications Setup options Section 3 2 CUSTOMIZE AN ACCOUNT PROFILE Open a new Account Profile Section 4 1 Enter customer information Section 4 2 Set the Console s alarm options Section 4 3 Set the Console s audio options Section 4 4 Enable the Console s communicator and choose a communicator format Section 4 6 Choose the communicator s account number telephone numbers and trouble report routing Section 4 7 Set the communicator status reporting options Section 4 8 3 PROGRAM THE CONSOLE WITH THE ACCOUNT PROFILE Choose an Account Profile Section 5 2 Connect to the Console Section 5 3 Send the data to the Console Section 5 4 IMPORTANT AFTER ANY PROGRAMMING CHANGES ARE MADE TO A CONSOLE PERFORM THOROUGH TESTING TO VERIFY THAT THE CONSOLE OPERATES AS INTENDED 1 4 PROGRAM INSTALLATION T
21. OUNT PROFILE WINDOW OVERVIEW 10 3 COMMUNICATIONS SETUP 11 3 1 COM PORTA cv ack tie ty a Seat 12 3 2 SPEAKER 7 Dux eee Po he ea ee 12 3 3 CONNECTION OPTIONS 13 3 4 MODEM INITIALIZATION STRING 2 0 0 0 0000 00 40 14 4 CREATING A CUSTOM ACCOUNT PROFILE 15 4 1 NEW WINDOW vie te seven ERREUR RC Ee dus 16 4 2 CUSTOMER INFORMATION 2 e e AA 17 4 3 CONSOLE ALARMS s as sioe rus Eb RR yl 18 4 4 CONSOLE AUDIO my pad eee Me e AS 19 45 SENSORS ters gear du M test sonata Mu hoe makes ui E 20 4 6 COMMUNICATOR MAIN 22 4 7 COMMUNICATOR ROUTING AND NUMBERS 23 4 8 COMMUNICATOR ENABLED 5 24 4 9 COMMUNICATOR 4 2 25 4 91 4 BY 2 POINT TO POINT ALARMCODES 26 4 9 2 4 BY 2 POINT TO POINT 27 4 93 5 28 49 44 4 BY 2 GENERAL 5 29 4 10 ADEMCO CONTACT ID REPORT CODES 30 5 SENDING AND 01 31 5 1 ACCESSING THE WINDOW 32 5 2 CHOOSING ACCOUNT PROFILE
22. T ROUTING Select TROUBLE REPORTS TO PRIMARY AND SECONDARY to have trouble reports routed to the primary number for five attempts then to the secondary number for five attempts before re trying Select TROUBLE REPORTS ONLY TO SUPERVISORY to have trouble reports routed to the supervisory number only ts NOTE This does not effect emergency reports which are all routed to the primary or secondary telephone numbers PHONE NUMBERS t NOTE If no telephone numbers are entered the Console will not report Enter up to 20 digit telephone number s for the central station Enter a symbol to insert a 1 second delay Enter a symbol to insert a 5 second delay ts NOTE DO NOT enter any dashes or spaces into the telephone number fields 23 4 8 COMMUNICATOR ENABLED REPORTS Customer Console Alarms All Trouble Reporting Audio Sensors AC Power Fail Status Reporting J Communicator NOTE PERS 2400 versions 1 0 to 1 4 does not support AC Main Power Fail Status Reporting Routing and Numbers Enabled Reports Automatic Test Report El 4 by 2 Format 4 by 2 Point To Point Codes Automatic Test Report Interval Disabled z Alarm Trouble Console Alarm Codes 4 by 2 General Alarm Codes NOTE PERS 2400 versions 1 0 to 1 4 only support Automatic Test Report Interval of 30 Days or Disabled PURPOSE For configuring the Console s communica
23. attery and battery restore no AC and AC restoral Activity On amp Off reports occur when the Console s activity timer is turned on or off The cancel report occurs when the Console s CLEAR button is pressed during an alarm The Automatic Test Report occurs every 1 7 or 30 days if the Automatic Test Report is enabled see Section 4 8 No AC and AC restoral reporting is not supported in Versions 1 0 to 1 4 t NOTE These report codes are sent for both 4 by 2 General and 4 by 2 Point by Point Reporting USER RESPONSE CONSOLE REPORT CODES Enter a new two digit report code for any Console event that needs to be changed t NOTE Entering 0 for a report code will prevent that event from reporting 28 4 9 4 2 GENERAL ALARM CODES Customer Console 4 by 2 General Alarm Codes Alarms Fire fi Audio E Sensors Emergency 2 E Communicator Main Trouble Routing and Numbers Enabled Reports 51 4 by 2 Format E 4 by 2 Point To Point Codes Alarm Trouble Console Alarm Codes 4 by 2 General Alarm Codes PURPOSE To view and edit the two general alarm codes and the general trouble code ts NOTE 4 by 2 General Reporting must be selected see Section 4 9 for these codes to report USER RESPONSE 4 BY 2 GENERAL ALARM CODES Enter a new one or two digit report code for any general alarm code that needs to be changed t NOTE Entering a 0 for an alarm code will prevent that
24. button The Communications Status area will show the progress of the connection WAIT FOR THE CONNECTION TO COMPLETE The RA 2400 will dial the number once wait for a few rings hang up then dial a second time The Console should answer the telephone immediately when the telephone rings during the second dialing attempt After connecting the Communications Status area will show the progress of the on line connection then display Connected and the Personal Emergency System version number The Console Power area will show the status of the Console s AC power and backup battery Pressing the REFRESH button will update the displayed information and display the console version number Local Connection in Progress Remote Connection in Progress Send Receive Send Phone Number Phone Number 5551234 onnect connect 234 Password Password 987654 387654 Choose an account Choose an account Activity Timer Activity um Gr Cm Console Power Console Power AC OK OK HEN Comm Setup AC OK OK Refresh Communication status Communication status Not connected Not connected Connect by pressing the emergency button while in test mode Dialing the first time Timeout in 58 sec 35 5 4 SENDING AND RECEIVING DATA Phone Number SEND 5551 234 Disconnect Disconnect BUTTON Password 367654 Receive data from console
25. count Profiles have changed Windows will ask if you want to save them 2 3 MENU BAR CONTINUED VIEW TOOLBAR When checked the toolbar is displayed NOTE The toolbar can be turned into a re sizable floating toolbar window by dragging it out of its docked location at the top of the workspace The toolbar accesses many of the popular menu items Hover the mouse pointer over the toolbar button to see a description of the button STATUS BAR When checked the status bar is displayed at the bottom of the workspace COMMUNICATIONS SETUP Opens the Communication Setup window Used for setting up the modem and connection type local or remote SEND RECEIVE Opens the Send Receive window Used for connecting to a Console to send or receive data or to turn the Console s activity timer on or off OPTIONS CHANGE PASSWORD Opens the Change Password window Used for changing or removing the password required to enter the RA 2400 program THIS IS NOT THE REMOTE ACCESS PASSWORD USED TO CONNECT TO THE PERS 2400 CONSOLE WINDOW CASCADE Arranges all open Account Profile windows layered across the workspace TILE Arranges all open Account Profile windows next to each other in the workspace HELP CONTENTS Opens the help Contents search window Used for accessing the RA 2400 s built in help file ABOUT RA 2400 REMOTE ACCESS Displays the version number of the RA 2400 software 2 4 ACCOUNT PROFILE WINDOW OVERVIEW M
26. ction a special dialing procedure is used First Remote Access dials the phone number specified for the Console Remote Access waits long enough for the phone to ring two or three times then hangs up Next Remote Access waits then dials again This second call is answered on the first ring by the Console With a direct connection ocal cable connection Remote Access prompts the user to place the Console in Test Mode and press the Console s EMERGENCY button to establish the connection Once the connection is made the Console will check if its remote access password matches the calling software s password If the passwords match access is granted Do I have to be connected to a Console to make programming changes Since Remote Access knows the programming structure you can modify an Account Profile without being connected to a Console This means you can set all of the values for a specific Console configuration and then connect to a unit and send all of the values that you have set This is referred to as off line Console configuration How do I change Console settings while on line While on line with the Console make any changes to the Account Profile then send the data to change the Console Can I make a template with the typical settings for all of my accounts Programming templates can be created to speed up programming multiple Consoles Common settings such as the Central Station telephone number communicator f
27. der any name using SAVE AS in the FILE menu see Section 2 3 2 3 MENU BAR Linear Remote Access PERS 2400 1 Z File View Communications Options Window Help Doel Se s PURPOSE To provide access to each of the programs sub menus The sub menus that can be accessed from this menu are File NEW To select an Account Profile template for the type of unit being programmed OPEN Loads a saved Account Profile into the RA 2400 workspace Multiple Account Profiles can be open at the same time in the RA 2400 workspace They can be arranged in the workspace using the Window menu on the menu bar or by dragging them around manually CLOSE Closes the active Account Profile If there were any changes to the file Windows will ask if you want to save the changes SAVE Saves the active Account Profile to the hard drive overwriting the existing P20 file SAVE AS Saves the active Account Profile while giving the option to change the name or location of the P20 file PRINT Opens the PRINT window to allow printing of the active Account Profile Resulting printout is the entire content of the Account Profile P20 file in text format PRINT PREVIEW Shows what will be printed on the screen with options to zoom in or print the document RECENT FILE LIST Shows the last four file names with paths that were opened in RA 2400 Clicking on a file opens it EXIT Closes the RA 2400 program If any open Ac
28. e active Account Profile s and quit the RA 2400 program USER RESPONSE From the FILE menu choose EXIT To save while exiting In the SAVE CHANGES window click YES If the active Account Profile is the default template select a location and new name for the P20 file and click SAVE If the active Account Profile already has a custom file name it will be saved with the same name ts NOTE If more than one Account Profile template is open and has been changed additional SAVE CHANGES windows will appear IMPORTANT AFTER ANY PROGRAMMING CHANGES ARE MADE TO A CONSOLE PERFORM THOROUGH TESTING TO VERIFY THAT THE CONSOLE OPERATES AS INTENDED Copyright 2006 Linear LLC 217163 E
29. he RA 2400 Remote Access Program is supplied on a CD rom The installation program will create a directory on your hard disk drive Be sure that you have at least 10 megabytes free on the hard disk for the program and any Account Profile files that you create To Install the Remote Access Program The first step is to close all other running programs Place the Remote Access CD into your computer CD drive The installation process should start automatically If the CD does not auto run use Windows Explorer to find RASETUP EXE on the CD Double click on RASETUP EXE and install program will start Click the Next button to install the Remote Access software Follow the on screen instructions as the setup program creates the directory and copies the program files onto your hard disk A Remote Access icon will be created on your desktop screen If you are performing a reinstallation or an update you will be prompted to uninstall RA 2400 first After the uninstall is completed browse to the appropriate drive letter for your CD drive and double click on RASETUP EXE Then follow the on screen steps to install the Remote Access software te NOTE If Windows asks whether to replace existing DLL files first answer NO If RA 2400 fails to run re install RA 2400 and answer YES to replace existing DLL files Remove the CD and store it in a safe place To Remove the Remote Access Program Press START SETTINGS CONTROL PANEL D
30. itialization string to the modem before using the modem to connect to the PERS 2400 ts NOTE There are hundreds of models of modems available each with unique characteristics Instead of using the default modem string some modems may perform better with a custom initialization string USER RESPONSE Leave USE DEFAULT INITIALIZATION STRING option selected unless you are are having trouble connecting with your modem IF YOU ARE HAVING TROUBLE CONNECTING WITH YOUR MODEM and it tests OK with the Windows modem test diagnostics see Section 1 5 try using a custom initialization string Various model modems have different requirements for initialization strings Refer to your modem s manual for the required commands to place the modem in 300 BAUD BELL 103 configuration t NOTE When entering a custom initialization string don t enter the AT command The RA 2400 program will do this automatically 14 CREATING A CUSTOM ACCOUNT PROFILE 41 NEWWINDOW 16 4 2 CUSTOMER INFORMATION 17 43 CONSOLE ALARMS 18 4 4 CONSOLEAUDIO lll ls 19 45 SENSORS uu Sad NUES ehh Se 20 4 6 COMMUNICATOR MAIN 22 47 COMMUNICATOR ROUTING AND NUMBERS 23 48 COMMUNICATOR ENABLED REPORTS 24 4 9 COMMUNICATOR 4 BY 2 FORMAT 25 4 9 1 4 BY 2 POINT TO POINT ALARM CODES 26 4 9 2 4 BY 2 POINT TO POINT TROUBLE CODES
31. od 24 Hours z 4 by 2 General larm Codes Console Vocalization Enable vocalization for console low battery sensor low battery and sensor status PURPOSE For setting the way the emergency and fire sirens work Also sets the activity timer period and the option for vocal annunciation of low batteries and sensor status USER RESPONSE ALARMS Select SILENT to disable the Emergency siren or select SIREN FOR SET TIME for a timed siren after activation With timed siren selected enter the length of time in minutes for the siren to run Check the SIREN ACTIVE AFTER REPORT box if you want the siren to continue after the communicator report to the Central Station is complete does not effect the fire siren Enter the length of time in minutes for the fire siren to run in the FIRE ALARM SIREN TIME field ACTIVITY TIMER Click the arrow to show a list of settings for the Activity Timer Select 8 12 or 24 hours or DISABLED This is the length of time the customer has to press the HOME button on the Console to prevent an inactivity alarm from occurring DISABLED prevents the Activity Timer from running CONSOLE VOCALIZATION Check the ENABLE VOCALIZATION to have the Console announce beeps or voice Console low batteries sensor low batteries and sensor status exceptions 18 4 4 CONSOLE AUDIO r Audio Two way audio Customer None All sensors Console Alarms
32. oper operation 21 4 6 COMMUNICATOR MAIN Customer Console Communicator Main Alarms On Audio Routing and Numbers Enabled Reports E 4 by 2 Format E Format H Sensors Communicator 4 by 2 Dial Method Tone Pulse 4 by 2 Point To Point Codes Remote Access Password 987654 Alarm Trouble 15 Second Dialing Delay Console Alarm Codes Prevent Console From Answering the Phone 4 by 2 General Alarm Codes PURPOSE For configuring the Console s communicator format dialing method remote access password dialing delay and auto answer options USER RESPONSE 22 COMMUNICATOR MAIN Check the ON box to enable the communicator in the Console t NOTE You may want to turn the communicator off while testing the system to prevent the Console from trying to dial out when it is not connected to a telephone line FORMAT Select between 4 BY 2 and ADEMCO CONTACT ID for the communicator format depending on the Central Station s requirements DIAL METHOD Select TONE or PULSE dialing for the Console REMOTE ACCESS PASSWORD Enter a six digit password This is the password required to connect to the Console with the RA 2400 program The default password is 987654 DO NOT FORGET THIS PASSWORD LOCAL OR REMOTE PROGRAMMING ACCESS TO THE PERS 2400 IS IMPOSSIBLE WITHOUT IT 15 SECOND DIALING DELAY Check this box if you want a 15 second dela
33. ormat Console and communicator configurations which are shared by all of your accounts can be stored in an Account Profile and used as a template That template file can be used as a basis for creating each customer Account Profile file PES See Using Profile Copies in the Help contents for more information on creating a template How do I add and remove the program s password A password can be set to restrict the RA 2400 to authorized users only To add a password select Change Password from the Options menu Enter the password in the New Password field Verify it by entering the password again in Re type New Password and click OK To remove the password enter your password in Old Password don t enter anything on the New Password and Re type New Password fields and press OK 1 2 SYSTEM REQUIREMENTS Minimum System Requirements V compatible 486 personal computer with 8 Mb RAM V Windows 95 98 NT ME XP 2000 operating systems V VGA monitor V Name brand modem that is capable of 300 baud BELL 103 compatible V Hard disk drive with 10 Mb available space for the software plus 18K available space for each Account Profile file V CD drive Recommended System V Pentium or better based personal computer with 16 Mb RAM or more V Windows 95 98 NT ME XP 2000 operating systems V SVGA video card V Microsoft compatible mouse V Name brand modem that is capable of 300 baud BELL 103 compatible V
34. ouble click on ADD REMOVE PROGRAMS Select LINEAR RA 2400 and click the ADD REMOVE or CHANGE REMOVE button depending on your Windows Operating system 1 5 TESTING THE MODEM 13 Modems Modems Properties Eed More Info General Diagnostics r Port Information J 7 Port COM1 Windows detected the following ports and has already installed the following devices Interrupt 4 3 Address 3F8 Pot Installed UART NS 16550AN COM Practical Peripherals PM288MT 11 V 34 Highest Speed 115K Baud No Modem Installed Practical Peripherals PM288MT II V 34 Identifier UNIMODEM2E90D49C PM28800MT 4299 Version 1 61 Pra a124040F00444602F bC60004000 r10011111710120040 ERROR Before you run the Remote Access Program be sure that the computer is running correctly and that the modem is installed and working properly To Test the Modem Windows Control Panel can be used to test the modem and determine what COM port it is connected to Press START SETTINGS CONTROL PANEL Double click on MODEMS Verify that a modem is shown in the Modem Properties window Click on the DIAGNOSTICS tab The modem installed with the COM port highlighted should be shown Note the COM port information It is used when setting COM port in the Communications Setup window see Section 3 1 Test the modem by pressing the MORE INFO button IF THE MODEM IS CONNECTED AND WORKING PROPERLY THE MORE INFO WINDOW
35. tion Low Bat Trouble Sensor Status SUPERVISED This box should be checked for all sensors that send periodic status reports DXT sensors do not send periodic status reports REMOVE THE CHECK FROM THIS BOX IF A MODEL DXT SENSOR HAS BEEN PROGRAMMED INTO THIS SENSOR LOCATION or if you don t want supervision for that sensor This will keep the Console TROUBLE indicator from lighting due to missing status reports NOTE The sensor can still report a low battery condition see Section 4 8 this will cause the Console s TROUBLE indicator to flash SILENT ALARM This box should be checked for all sensors that need to be silent locally Fire or Activity Reset sensors will not be silent TWO WAY VOICE ACTIVATION This box should be checked for all sensors that require two way voice activation Checking this box will not enable Two way audio if NONE is selected in the CONSOLE AUDIO screen SENSOR STATUS View the SENSOR STATUS to see the condition of the sensor selected The sensor status conditions are LOW BATTERY The sensor has sent a low battery signal to the Console Replace the sensor s battery TROUBLE The Console has not received a status report from this sensor in 24 hours Sensor may have been out of range of the Console s receiver or the sensor may be non functional NOTE After any changes are made to the sensor type or sensor options test the sensor to verify pr
36. tor status reporting options USER RESPONSE ENABLED REPORTS Check the ALL TROUBLE REPORTING box to have the Console s communicator send all status reports to the central station These include the Console low battery sensor supervisory sensor low battery and when the Activity Timer is turned on or off Check AC POWER FAIL STATUS REPORTING if communication of loss and restoration of AC power is desired not supported in Versions 1 0 to 1 4 Click arrow on AUTOMATIC TEST REPORT INTERVAL and select 1 7 or 30 days if console automatic test reporting is desired Versions 1 0 to 1 4 only support 30 days or disabled ts NOTE The first 30 day status report will occur 30 days plus 12 hours from the time the Console is programmed 24 4 9 COMMUNICATOR 4 BY 2 FORMAT Customer Console r4 by 2 Format Alarms Point to Point Audio Sensors C General Communicator Main Routing and Numbers Enabled Reports B E 4 by 2 Point T o Point Codes Alarm Trouble Console Alarm Codes 4 by 2 General Alarm Codes t NOTE Section 4 9 pertains to the 4 by 2 communicator format only PURPOSE For configuring how the 4 by 2 format will report to the central station General reporting or Point to Point reporting methods are available for the 4 by 2 format GENERAL REPORTING General reporting can send three report codes for sensors FIRE EMERGENCY and TROUBLE General reporting does not indicate
37. ust be pressed to trigger the emergency siren and report the emergency code to the Central Station 20 4 5 SENSORS CONTINUED Customer Console Alarms Audio Sensors Sensor 1 Sensor 2 Sensor 3 SENSOR crs OPTIONS Sensor 6 Sensor Options v Auto restore Sensor 7 Sensor 8 Sensor 9 Sensor 10 Sensor 11 Sensor 12 Sensor 13 Sensor 14 Sensor 15 Sensor 16 SENSOR STATUS DELAYED ALARM SETTING Click on the sensor in the menu tree to view it View or edit the DELAYED ALARM SETTING The delayed alarm settings are DISABLED An alarm transmission received on specified zones will not be delayed 15 MINUTE DELAY An alarm transmission received on specified zones will be delayed for 15 minutes 30 MINUTE DELAY An alarm transmission received on specified zones will be delayed for 30 minutes NOTE If a transmitter restore is received prior to the timeout period then the alarm will be automatically cancelled and the unit will return to normal standby operation This function is ignored for Fire and Activity Reset sensors SENSOR OPTIONS View or edit the SENSOR OPTIONS These options are automatically set when the sensor is programmed into the Console The sensor options are AUTO RESTORE This box should be checked for all model sensors except the Model DXS 31 Sensor m Sensor Type Emergency 1 Button hd r Delayed Alarm Setting Disabled he Two way voice activa
38. y before the communicator starts to dial after an alarm This gives the subscriber time to cancel an alarm and central station report by pressing the Console s CLEAR button before the unit dials out PREVENT CONSOLE FROM ANSWERING THE PHONE Check this box to disable the Console s telephone ring detection feature This keeps the Console from automatically answering the phone Even if this box is checked the Console can still be programmed by placing the Console into Test Mode and forcing the Console to answer by pressing the EMERGENCY button while the phone is ringing COMMUNICATOR ROUTING AND NUMBERS Customer Console Alarms Audio Sensors Communicator Main r Routing and Numbers gt Account Numbers Ademco Contact ID 0000 4by2 Routing and Numbers jie Enabled Reports 4144 4 by 2 Format a a El 4 by 2 Point To Point Codes Alarm C Trouble Reports to Primary and Secondary Trouble Console Alarm Codes 4 by 2 General Alarm Codes r Trouble Report Routing Trouble Reports only to Supervisory r Phone Numbers Primary 8005551 212 Secondary 8005551 213 Supervisory 8005551 234 PURPOSE For configuring the Console s communicator account number trouble report routing and telephone numbers USER RESPONSE ACCOUNT NUMBERS Enter a four digit account number for the communicator format used TROUBLE REPOR
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