Lexmark Z42 Printer User Manual
Contents
1. Advanced f Normal C Poster C Handout C Booklet b Select Two sided Job Finishing Options parang d To receive paper reloading instructions select Print c Select a binding edge When you Two sided Printing and Binding Edge reloading select Portrait Seen Gd oad cued AE E A instructions orientation choose P after the Iv instructions after between these E first side binding edge E prints options Binding Binding e Click OK Cancel Help Note When you select Landscape orientation choose between these binding edge options Long Edge Short Edge Binding Binding 10 Chapter 2 Step 3 Print your two sided document 1 From your application s File menu select Print The odd numbered pages print first 2 When the odd numbered pages of your two sided document are finished printing your printer software prompts you to reload the paper a When the entire stack is finished printing remove the stack b Flip the stack of paper Insert the stack of paper and instruction page with the printed side facing away from you and the arrows pointing down A Note The direction of the arrows on your instruction page may be different than the instruction page shown Always insert the stack of paper and instruction page with the arrows pointing down 3 Click OK The even numbered pages print on the other side 4 To return to single sided printing a From the Printer2. are the user s responsibility Lexmark Lexmark with diamond design and ColorFine are trademarks of Lexmark International Inc registered in the United States and or other countries Color Jetprinter is a trademark of Lexmark International Inc Other trademarks are the property of their respective owners Copyright 2000 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government Is subject to restrictions as set forth in subparagraph c 1 il of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 and in applicable FAR provisions Lexmark International Inc Lexington KY 40550 Contents s U9 U05 Steps to basic printing 1 Step 1 Load the paper 2 Step 2 Customize the printer settings 5 Step 3 Print your document 8 Printing beyond the basics 9 Printing on both sides of a sheet of paper 9 Printing handouts 12 Printing booklets 15 Printing posters 18 Maintaining your printer 21 Using the Control Program 21 Installing or replacing print cartridges 22 Improving print quality 24 Preserving print cartridges 26 Troubleshooting 27 Printer prints slowly or doesn t print 28 Paper misteeds or jams 31 Document prints with mistakes or poor quality 32 Problems with transparencies photos or envelopes 35 Error messages and flashing lights 36 Contents ii
3. paper Make sure e the print side is facing you e the envelopes are loaded vertically against the right side of the sheet feeder e the stamp location is in the upper left corner e the paper guide is against the edge of the envelopes e the print side is facing you e the cards are loaded vertically against the right side of the sheet feeder e the paper guide is against the edge of the cards e the glossy or coated side is facing you e the paper guide is against the edge of the photo paper e you place the paper behind the printer and then bring the unattached edge of the first page over the top of the printer and into the sheet feeder e the paper guide is against the edge of the paper Note Make sure you select Banner or Banner A4 paper size in the Printer Properties Hulud dsiseq 0 sdais Steps to basic printing 3 Chapter 1 Load up to 10 transparencies 100 sheets of custom size paper 25 iron on transfers Make sure the rough sides of the transparencies are facing you smooth side down the paper guide is against the edge of the transparencies the print side is facing you your paper size fits within these dimensions Width 76mm to 216 mm 3 0 in to 8 5 in Length 127 mm to 432 mm 5 0 in to 17 0 in the paper guide is against the side of the paper you follow the instructions on the packaging to load the iron on transfers the paper guide is ag
4. 4 Print quality is poor at the left right top or bottom edge of page Like other printers your printer cannot print in the extreme left right top or bottom edges of a page Use these minimum settings Left and right margins 6 35 mm 0 25 in each for all paper sizes except A4 For A4 size paper 3 37 mm 0 133 in each Top and bottom margins Top 1 7 mm 0 067 in Bottom 16 51 mm 0 65 in Colors on the printout differ from the colors on the screen An ink cartridge may be out of ink or low on ink Check the ink level graphic on the Cartridges tab of your printer s Control Program For help see page 21 From the Document Quality tab of Printer Properties select Natural Color as the Document Type For help see page 5 Use a different brand of paper Every paper brand accepts ink differently and prints with slight color variations Remove any extra devices such as a scanner and connect the printer to the parallel port Clean the print nozzles For help see page 25 Colors on the printout are faded e Your print cartridge may be low on ink Check the ink level graphics on the Cartridges tab of your printer s Control Program For help see page 21 e Clean the print nozzles For help see page 25 e fthe colors still seem faded wipe the print nozzles For help see the Troubleshooting Print Quality section of your printer driver Help For help accessing the printer driver Help see page 6
5. 5 setting recommenda tions 7 tabs 5 6 printer software Control Program 21 installing 37 ordering diskettes 38 Printer Properties 5 uninstalling 38 printing booklets 15 trom DOS 38 handouts 12 on both sides of the pa per 9 posters 18 using Web smoothing 6 printing last page first 6 printing problems See troubleshooting release tab 2 removing print cartridge 22 reverse page order 6 S safety information 41 setting recommendations banner paper 7 booklets 15 cards 7 custom size paper 8 envelopes 7 greeting cards 7 handouts 12 index cards 7 iron on transfers 8 normal 7 photo cards 7 photo papers 7 postcards 7 poster 18 transparencies 8 two sided printing 10 sheet feeder 2 Sheets Per Bundle selecting 15 short edge binding 10 software applications Control Program 21 Printer Properties 5 software printer uninstalling 38 specialty papers banner paper 3 custom size paper 4 envelopes 3 greeting cards 3 index cards 3 iron on transfers 4 loading 2 photo cards 3 photo paper 3 postcards 3 transparencies 4 statement of limited war ranty 38 supplies ordering 21 T test page alignment 24 does not print 30 nozzle test pattern 25 transparencies loading 4 problems 35 setting recommenda tions 8 troubleshooting blank pages 29 color quality 34 doesn t print 28 envelopes don t print 31 error messages 36 taded colors 35 flashing lights 36 missing colors 34 pages stick together 35 paper feed p
6. Run 2 Inthe command line text box type the letter of your CD ROM drive followed by setup for example d setup and then click OK Using the World Wide Web If your computer does not have a CD ROM drive you can download the printer software from the World Wide Web at www lexmark com 1 From Lexmark s Web site select the appropriate driver for your operating system 2 Select Save to Disk 3 Select a location on your hard disk drive 4 Double click the executable exe file to open it The Win Self Extractor window opens 5 Follow the set of instructions on your screen Using diskettes If your computer does not have a CD ROM drive you can create driver diskettes using a friend s computer or a computer at your Appendix xiIpusddy 37 38 Lexmark dealer that has a CD ROM drive You will need at least three blank 3 5 inch diskettes To create diskettes of the printer software 1 Insert the software CD into the CD ROM drive If the CD does not run automatically a From the Start menu select Run b In the command line text box type the letter of your CD ROM drive followed by setup for example d setup and then click OK 2 When the Lexmark Z42 software installation screen appears select Tools 3 Select Create Diskettes 4 Follow the instructions on the screen To install the printer software from diskettes 1 Start Windows 2 Insert Setup Disk 1
7. sdais Note Your application may override the envelope settings in Printer Properties Greeting cards Paper Select the appropriate Paper Size setting index cards postcards or Document Quality From the Paper Type area select photo cards Greeting Card Stock Photo papers Document Quality From the Paper Type area select Glossy Photo Paper Notes e You can print quality photos with the black and color cartridge combination that came with your printer However for the best possible print quality replace the black cartridge with a photo cartridge Lexmark part number 12A1990 For help see page 22 e When printing photos remove each photo as it exits trom the printer and allow it to dry before stacking Banner paper Paper From the list of Paper Sizes select Banner or Banner A4 Steps to basic printing e 7 Click this When you are Printer printing on Properties tab To make these selections Sheets of custom Paper e From the list of Paper Sizes scroll to size paper select Custom e Enter the dimensions for your custom paper size For help see page 4 lron on transfers Document Quality From the Paper Type area select Iron On Transfer Note Many software applications accept iron on transfers differently We recom mend printing your document on plain paper before printing it on an iron on transfer Transparencies Document Quality e From the Paper Type area select Transparency Select
8. the paper exit tray e Collate your document Lexmark 42 Seres ColorFine Document Quality tab to select e Color settings for the type of document you are printing e The type of paper you are using e A print quality setting e Web Smoothing when you print from the internet e Allow Pages to Dry e The default settings N ae Advanced Job Finishing tab to adjust tab to print J e Handouts Plain Paper Halftone e Posters a i ould osp Fhoto Paper e maqe Booklets Transparency a s e Two sided Iron On Transfer g Greeting Card Stock Allow Pages to Dry documents Print Gluality Draft 300 x 600 dpi Pe Web Smoothing f Normal B00 600 dpi Defaul High 1200 1200 dpi _Befouts_ Masinum 2400 21200 dpi About Cancel Help ZA Help button on any tab in the Printer Properties to access the printer driver Help Chapter 1 Customizing printer settings for specialty papers When your printer software was installed the Printer Properties settings were set to the default settings Use the detault settings for printing most documents on plain paper To change your printer settings for printing on specialty papers use the following table Click this When you are Printer printing on Properties tab To make these selections Envelopes Paper From the Paper Size area scroll to select the appropriate envelope size Hulud dsiseq 0
9. Lexmark Z42 Color Jetprinter User s Guide for Windows 95 and Windows 98 Edition January 2000 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer
10. Normal 600 x 600 dpi High 1200 x 1200 dpi or Maximum 2400 x 1200 dpi Print Quality Note When printing transparencies remove each transparency as it exits from the printer and allow it to dry before stacking Step 3 Print your document 1 From your application s File menu click Print 2 From the Print dialog box click OK or Print depending on the application Chapter 1 Printing beyond the basics You can use your printer to print e on both sides of a sheet of paper see the following section e handouts see page 12 e booklets see page 15 e posters see page 18 Printing on both sides of a sheet of paper Your Lexmark printer lets you print on both sides of a sheet of paper Besides saving paper this feature is helpful when you want to print booklets or tablets Step 1 Load the paper Load up to 100 sheets of paper against the right side of the sheet feeder and slide the paper guide to the edge of the paper For help see page 2 Printing beyond the basics sdiseq y puocAsg buljulid Step 2 Customize the printer settings for your two sided print job 1 Open the Printer Properties For help see page 5 2 Select the page orientation and size a Click the Paper tab b Select the appropriate Paper Size c Select Portrait or Landscape orientation 3 Customize the Printer Properties for two sided printing a Click the Job Finishing tab Job Finishing Faper Document Guality
11. Problems with transparencies photos or envelopes cS Transparencies or glossy photo papers stick together e Remove each page as it exits the printer and allow to dry completely before stacking e Use a transparency or photo paper designed for an inkjet printer Transparencies or photos contain white lines e From the Printer Properties select High 1200 x 1200 dpi or Maximum 2400 x 1200 dpi Print Quality For help see page 5 e Your print nozzles may need cleaning For help see page 25 Printer does not feed envelopes For help see page 32 Troubleshooting Hulooyss qnoiLl e35 Error messages and flashing lights A O Power Paper light Feed light 36 Chapter 4 Paper Jam message For help see page 32 Ink Low message The print cartridge is running out of ink Purchase a new print cartridge For help replacing your print cartridge see page 22 The Power light is On and the Paper Feed light is blinking e f the printer is out of paper 1 Load paper 2 Press the Paper Feed button nit Power Paper Feed button button e f the printer has a paper jam see page 32 for help The Power light blinks twice The print cartridge carrier has stalled Check your screen for any error messages Turn the printer Off Wait a few seconds and then turn the printer back On In this section you can find information about e Installing printer software e Uninstalling pr
12. Properties click the Job Finishing tab b Make sure Two sided printing is not selected c Click OK Printing beyond the basics sdiseq y puocAsg buljulid oh Printing handouts Four page images ona single sheet of paper 12 Chapter 2 You can conserve paper by printing handouts or multiple page images on a single sheet of paper Step 1 Load the paper Load up to 100 sheets of paper against the right side of the sheet feeder For help see page 2 Step 2 Customize the printer settings for handouts You can print your handouts on one side of the paper or on both sides of the paper Open the Printer Properties For help see page 5 Select the page orientation for the page images Note The page orientation you select in the Paper tab reflects the orientation of the page image and not the sheet of paper the page image prints on a Click the Paper tab b From the Orientation area select Portrait or Landscape From the Paper Size area select a paper size 4 Customize the settings in Printer Properties for printing handouts Note The screen graphic changes as you make selections showing how the printed page will look Lexmark 42 Sernes ColorFine Job Finishing Paper Document Quality Advanced a Click the C Normal t Poster Job Handout t Booklet Job Finishing Options Finishing tab 3 Number of Prints b Select Handout n Two sided Printing and Binding Edge Two sided
13. ainst the side of the iron on transfers Step 2 Customize the printer settings Your printer software includes several applications that let you perform printing tasks One of these applications is called Printer Properties The Printer Properties has tour tabs Job Finishing Paper Document Quality and Advanced Each tab has settings for operating your printer and its software Opening the Printer Properties from an application You can open the Printer Properties from almost every application This lets you change printer settings ONLY for the documents you are currently creating in the application Hulud dsiseq 0 sdais 1 Open the application s File menu 2 Choose Print or Printer Setup 3 In the Printer Setup dialog box click the Properties Option or Setup button depending on the application Opening the Printer Properties from Windows When you open the Printer Properties from Windows the settings apply to ALL documents unless you change them from the application 1 From the Start menu select Settings and then select Printers 2 From the Printers folder right click the printer icon for your printer 3 Select Properties trom the sidebar menu Steps to basic printing e 5 Click the Paper tab to e Select a paper size and orientation e Set the number of copies to print e Reverse the printing order of your document pages The first page of your document will be on top of the stack in
14. another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Warranty Service The warranty period is 12 months and starts on the date of original purchase as shown on the purchase receipt To obtain warranty service you may be required to present proof of original purchase Warranty service will be provided at a Remarketer or a Lexmark designated location You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service or damaged beyond repair Also such product must be free of any legal obligation or restrictions that prevent its exchange Before you present this product for warranty service remove all programs data and removable storage media For furt
15. are 37 characters missing or un expected 32 Control Program using 21 crop marks selecting 18 custom size paper loading 4 setting recommenda tions 8 D default settings 7 diskettes installing printer software 37 DOS printing 38 downloaded printer driver installing 37 duplexing 9 electronic emission notic es 40 Energy Star 41 envelopes loading 3 problems 31 setting recommenda tions 7 error messages Ink Low 36 Paper Jam 32 36 Printer Offline 29 European Community Di rectives Conformity 41 x pul F Federal Communications Commision Compliance Information Statement 40 flashing lights troubleshooting 36 foils See transparencies G greeting cards loading 3 setting recommenda tions 7 H halftone settings adjusting 6 handouts printing 14 Index 43 setting recommenda tions 12 image settings adjusting 6 improving print quality 24 index cards loading 3 setting recommenda tions 7 Industry Canada Compli ance Statement 40 Ink Low message 36 installing print cartridge 22 printer software 37 intermittent printing 33 Internet printing Web Smoothing 6 iron on transfers loading 4 setting recommenda tions 8 J Japanese VCCI Notice 41 L lights Paper Feed 36 patterns 36 Power 22 loading paper 2 specialty papers 3 long edge binding 10 margins minimum settings 34 messages error Ink Low 36 Paper Jam 36 Printer Offline 29 notices electr
16. e Select High 1200 x 1200 dpi or Maximum 2400 x 1200 dpi Print Quality from the Document Quality tab of Printer Properties For help see page 5 e Test the cartridge alignment For help see page 24 e Clean the print nozzles For help see page 25 Characters are missing or unexpected e Make sure your Lexmark printer driver is selected as the default printer e Your printer may have two way communication problems For help see page 28 32 Chapter 4 Print is too dark or smudged Make sure You let the ink dry before handling the paper The Paper Type setting in the Printer Properties matches the paper type loaded in the printer The paper is straight and unwrinkled The Print Quality setting is appropriate for the paper type If you are printing on regular paper select the Draft 300 x 600 dpi Print Quality setting trom the Document Quality tab of Printer Properties For help see page D The print nozzles are clean For help see page 25 Printed pages have alternating bands of light and dark print intermittent printing Make sure Enable Buffer Mode is selected on the Options tab of the Control Program For help see page 21 Select High 1200 x 1200 dpi or Maximum 2400 X 1200 dpi Print Quality on the Document Quality tab of Printer Properties For help see page 5 Your printer may have two way communications problems For help see page 28 Troubleshooting Hulooyss qnoiLl 33 34 e Chapter
17. ectional printing e Two way communications is enabled in your printer software 1 From the printer s Control Program click the Options tab 2 Make sure Disable Printer to PC Communications is not selected e f you are using Windows 98 or Windows 2000 your printer port is set to an LPTn port for a parallel cable or to a USB port for a USB cable To check your printer port and change it if necessary follow the appropriate set of instructions Windows 98 1 From the File menu of your software application select Print or Printer Setup 2 Check your printer port in the Where area Troubleshooting Hulooyss qnoiLl 3 If you need to change your printer port to a USB port uninstall and then reinstall the printer software Follow the instructions on page 38 making sure to click Next on any screens If you need to change your printer port to an LTPn port uninstall and then reinstall the printer software Follow the instructions on page 38 making sure to click Cancel on any screens Windows 2000 1 From the Start menu select Settings and then select Printers 2 From the Printers folder right click the printer icon for your printer 3 Select Properties from the sidebar menu 4 From the Ports tab select USB or LPTn to change your printer port if necessary 5 Click OK Printer prints slowly or doesn t print Your printer and your computer may not be able to communicate properly The following events als
18. eets the Energy Star guidelines for energy efficiency Power supply If your power supply fails replace it with the Lexmark replacement part or other UL LISTED Direct Plug In Power Unit marked Class 2 and rated 30 V dc at 500 mA Safety information e lf your product is NOT marked with this symbol O it MUST be connected to an electrical outlet that is properly grounded e The power cord must be connected to an electrical outlet that is near the product and easily accessible Refer service or repairs other than those described in the operating instructions to a professional service person This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts Appendix xipusddy 1 42 Appendix aligning print cartridges 24 banding 33 banners loading 3 setting recommenda tions 7 bidirectional communica tions disabling 27 problems 28 binding options long edge 10 selecting 13 short edge 10 blinking lights Paper Feed 36 Power 36 booklets building 17 bundling 17 printing 15 buttons Paper Feed 36 Power 36 C cards loading 3 setting recommenda tions 7 cartridges print aligning 24 installing 22 part numbers 21 preserving 26 removing 22 replacing 22 CD ROM installing softw
19. he top edge of the paper extends above the top of the paper support if you are loading letter or A4 size paper You do not load too much paper in the sheet feeder Depending on the thickness of your paper the sheet feeder can hold up to 100 sheets of paper The paper guide is against the side of the paper and it does not cause the paper to bow in the sheet feeder The printer is on a flat level surface Printer does not feed envelopes If regular paper feeds without problems make sure You are loading the envelopes correctly For help see page 3 You are using an envelope size supported by your printer and it is selected in Printer Properties e Your application is designed to print envelopes Check the user s documentation that came with your application Troubleshooting Hulooyss qnoiLl e31 Printer has a paper jam Remove the paper trom the sheet feeder If the paper is lodged too far into the printer and can t be removed 1 Press the Power button to turn the printer Off 2 Pull firmly on the paper to remove it If you cannot reach the paper because it is too far into the printer raise the front cover and pull the paper out 3 Close the front cover 4 Press the Power button to turn the printer On 5 Resend your document to print Document prints with mistakes or poor quality Vertical straight lines are not smooth To improve the print quality of vertical straight lines in tables borders and graphs
20. her explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area please contact Lexmark at 1 800 539 6275 or on the World Wide Web at www lexmark com Free remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may only be available for a fee Extent of Warranty We do not warrant uninterrupted or error free operation of a product Warranty service does not include repair of failures caused by e Modification or attachments e Accidents or misuse e Unsuitable physical or operating environment e Maintenance by anyone other than Lexmark or a Lexmark authorized servicer e Operation of a product beyond the limit of its duty cycle e Failure to have installed a maintenance kit as specified if applicable e Use of printing media outside of Lexmark specifications e Use of other than Lexmark supplies such as toner cartridges inkjet cartridges and ribbons e Use of other than Lexmark product or component ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD Limitation of Liability Your sole remedy under this Statement of Limited Warranty is set forth in this section For any clai
21. i Appendix 37 Installing printer software 37 Uninstalling printer software 38 Printing trom DOS 38 Statement of Limited Warranty 38 Electronic emission notices 40 Energy star 41 Power supply 41 Safety information 41 Index 43 Steps to basic printing This book describes how to use your printer with Windows 95 and Windows 98 If you are using your printer with Windows NT 4 0 or Windows 2000 refer to the User s Guide button on the printer software CD tor Windows Basic printing is as easy as 1 Load the paper see page 2 2 Customize the printer settings see page 5 3 Print your document see page 8 Steps to basic printing Hulud dsiseq 0 sdais ol Step 1 Load the paper You can load up to 100 sheets of paper depending on thickness 1 Place the paper against the right side of the sheet feeder with the print side facing you Note Make sure you do not force the paper into the sheet feeder when you load it For example letter or A4 size paper should extend above the top of the paper support Paper Ppor y Sheet feeder 2 Squeeze the release tab and the paper guide together and slide the paper guide to the edge of the paper Paper quide Release tab perg Chapter 1 Loading specialty papers Follow these guidelines when loading specialty papers Load up to 10 envelopes 10 greeting cards index cards postcards or photo cards 25 sheets of photo paper 20 sheets of banner
22. ick OK or Print depending on the application 3 When the first side of your booklet is finished printing your printer software prompts you to reload the paper a When the entire stack is finished printing remove the stack b Flip the stack of paper c Insert the stack of paper and instruction page with the printed side facing away from you and the arrows pointing down Note The direction of the arrows on your Instruction page may be different than the instruction page shown Always insert the stack of paper and instruction page with the arrows pointing down 4 Click OK The second side of your booklet prints on the other side 5 Togo back to normal printing a From the Job Finishing tab select Normal b Click OK 6 Assemble your booklet For help see page 17 16 Chapter 2 Step 4 Build your booklet Once your document prints stack the bundles together and bind your booklet 1 Take the first bundle trom the paper exit tray fold it in half and set it aside Take the next bundle fold it in half and stack it on top of Five bundles stacked to form the first bundle a booklet 3 Stack the rest of your bundles one on top of the other until your booklet is complete 4 Bind the bundles together to complete your booklet sdiseq y puocAsg buljulid Printing beyond the basics 17 Printing posters The poster finishing option is designed to print a single page a gt as a 4 9
23. iner The print cartridge does not print correctly if removed trom the printer and lett exposed for an extended period of time e f a print cartridge runs out of ink leave the empty cartridge in the printer until you are ready to replace it Printing with only one of the print cartridges in the printer may cause printer problems Lexmark s printer warranty does not cover repair of failures or damage caused by a refilled cartridge Lexmark does not recommend use of refilled cartridges Refilling cartridges can affect print quality and cause damage to the printer For best results use Lexmark supplies 26 e Chapter 3 Printer prints slowly or doesn t print see page 28 Paper misfeeds or jams see page 31 Document prints with mistakes or poor quality see page 32 Problems with transparencies photos or envelopes see page 35 Error messages and flashing lights see page 36 Troubleshooting From the list of printing problems in the left margin select a category that describes your printing problem and then read the category for the solution When your printer has a problem first make sure that e The power supply is plugged into the printer and a properly grounded electrical outlet e The printer is turned On e The printer cable is securely attached to your computer and printer e f you are using a parallel cable make sure it is an IEEE 1284 compliant parallel cable that supports bidir
24. inter software e Printing from DOS e Warranty e Notices e Safety Installing printer software You can obtain the printer software using e the compact disc CD ROM that came with your printer e the World Wide Web e diskettes If your printer software does not install properly a communications error message appears when you try to print You may need to uninstall and then reinstall the printer software For help see page 38 Using the CD ROM Follow the set of instructions that corresponds to your operating system and printer cable parallel or USB Windows 98 USB cable 1 Start Windows 2 Click Next when the first screen appears 3 Insert the software CD Appendix 4 Click Next or Finish on any subsequent screens The Lexmark 242 software installation screen appears 5 Click Install Printer Software Windows 95 98 NT 4 0 parallel cable 1 Start Windows 2 Click Cancel on any screens that appear 3 When the desktop appears insert the software CD The Lexmark 242 software installation screen appears 4 Click Install Printer Software Windows 2000 parallel or USB cable 1 Start Windows 2 Click Cancel on any screens that appear 3 When the desktop appears insert the software CD The Lexmark Z42 software installation screen appears 4 Click Install Printer Software Note If the CD does not run automatically when you insert it 1 From the Start menu select
25. into your disk drive 3 From the Start menu select Run 4 In the command line text box type the letter of your disk drive followed by setup for example a setup and then click OK 5 When prompted by the printer software insert the appropriate disks into your disk drive and click OK 6 Follow the instructions on the screen Appendix Ordering Diskettes If your computer does not have a CD ROM drive and you do not have access to either the World Wide Web or a computer with a CD ROM drive you can order diskettes from our Customer Support Center for a fee Refer to the printer registration information for the telephone number in your country Uninstalling printer software If your printer software does not install properly or your printer port is not set to the correct port you may need to uninstall and then reinstall the printer software To uninstall the printer software 1 From the Start menu select Programs 2 Select Lexmark Z42 Series 3 Select Lexmark Z42 Series Uninstall 4 Follow the instructions on your screen To reinstall the printer software follow the appropriate set of instructions from Installing printer software on page 37 Printing from DOS To open your printer online Help system and find information on printing from DOS 1 Open the Printer Properties for help see page 5 or the Control Program for help see page 21 2 Click the Help button in the l
26. ion page may be different than the instruction page shown Always insert the stack of paper and instruction page with the arrows pointing down 4 Click OK The second side of all your handouts prints on the other side 5 Togo back to normal printing a From the Job Finishing tab select Normal b Click OK 14 e Chapter 2 Printing booklets 3 ul A W N You can print and bundle your document together to make a booklet Step 1 Load the paper Load up to 100 sheets of paper depending on thickness against the right side of the sheet feeder For help see page 2 Step 2 Customize your Printer Properties Select the correct settings in your software application a Select Portrait page orientation b Select from these paper sizes e Statement e Letter e A4 e A5 Open the Printer Properties For help see page 5 Click the Job Finishing tab Select Booklet Select the number of Sheets Per Bundle Notes A bundle is any number of sheets of paper folded together For help see page 17 e When printing with a heavier paper stock select a smaller number of Sheets Per Bundle to allow for binding considerations To receive paper reloading instructions click Print reloading instructions after the first side prints Click OK Printing beyond the basics sdiseq y puocAsg buljulid Ul Step 3 Print your booklet 1 From your application s File menu select Print 2 From the Print dialog box cl
27. le is completely plugged into the printer e Your Lexmark printer is set as the default printer Troubleshooting Hulooyss qnoiLl 29 30 Chapter 4 e The printer is not being held or paused To check the printer status 1 From the Printers folder double click the Lexmark Z42 icon 2 Click the Printer menu and make sure no check mark appears next to the Pause Printing option Print a test page If the test page prints the printer is functioning properly Check your software application Test page does not print Make sure e Your print cartridges are properly installed For help see page 22 e You are using the correct cable and it is not damaged If you are using a parallel cable make sure it is an IEEE 1284 compliant parallel cable that supports bidirectional printing e Your Lexmark printer is set as the default printer Printer prints very slowly e Close any open applications not in use e Select Normal 600 x 600 dpi or Draft 300 x 600 dpi on the Document Quality tab of Printer Properties For help see page 5 e Consider purchasing more memory or increasing the virtual memory for your computer Note Photos or documents containing graphics may take longer to print than regular text Paper misfeeds or jams Paper misfeeds or multiple sheets feed Make sure You are using a paper recommended for inkjet printers You do not force the paper down into the printer when you load it T
28. legal rights You may also have other rights which vary from state to state Appendix Electronic emission notices Federal Communications Commission FCC Compliance Information Statement The Lexmark Z42 Color Jetprinter has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is con
29. m concerning performance or nonperformance of Lexmark or a Remarketer for this product under this Statement of Limited Warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the Appendix xipusddy 39 40 greater of 1 5 000 or 2 the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable In no event will Lexmark be liable for any lost profits lost savings incidental damage or other economic consequential damages This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to any developer of materials supplied to Lexmark Lexmark s and the developer s limitations of remedies are not cumulative Such developer is an intended beneficiary of this limitation Additional Rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages If such laws apply the limitations or exclusions contained in this statement may not apply to you This warranty gives you specific
30. n Remove the old print cartridge Store it in an air tight container or dispose of it te Install the replacement cartridge in the printer If you are installing a Insert the Push back firmly new cartridge remove replacement on the cartridge only the sticker and print cartridge until it snaps transparent tape on into the print securely into the bottom of the cartridge place print cartridge carriage Close the front cover From the Control Program s Cartridges tab select Install Change Cartridge For help see page 21 Select the cartridge type you installed and click OK Lexmark 42 Series Open the printer front cover and replace the print cartridge Please verify the settings below then click Ok Left Cariage Right Carriage Black Fhoto i Hew 12A1970 i New 1241990 i New 1540125 New 1241975 C Old Photo Old Color Old Black Caneel If you installed a new cartridge the Alignment dialog box displays Follow the instructions on the Alignment screen to complete the cartridge installation For help see page 24 Maintaining your printer 43 ULId noA PDuiuiegzuie nN e23 Improving print quality If the print quality is not satisfactory you may need to align your cartridges or clean the print nozzles Aligning print cartridges Load plain paper in the printer From the Control Program s Cartridges tab select Align Cartridges For help see page 21 Your printer prints an alignment te
31. n and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits A declaration of conformity with the requirements of the Directive has been signed by the Director of Manufacturing and Technical Support Lexmark International S A Boigny France This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Japanese VCCI Notice CORB PRUBKESERMBAEMA BMA VCCI o CEIS YFZ BERRET CORB REM CHATSTE SBWELTIETM CORBMIVASCTLEYVS VRARE T HASNSc BMRB SRCTCEMBOET REKARTE TELMURORWNELTFSY The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS G 1234 J 100003 for the indirect connections to the public telecommunications systems in the United Kingdom Energy star Ln The EPA ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy efficient products and to reduce air pollution caused by power generation Companies participating in this program introduce personal computers printers monitors or fax machines that power down when they are not being used This feature will cut the energy used by up to 50 percent Lexmark is proud to be a participant in this program As an Energy Star Partner Lexmark International Inc has determined that this product m
32. nected e Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 43H5856 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lab Operations Lexmark International Inc 740 West New Circle Road Lexington KY 40550 606 232 3000 Industry Canada Compliance Statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Avis de conformit aux normes d Industrie Canada Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Community EC Directives Conformity This product is in conformity with the protection requirements of EC Council directives 89 336 EEC and 73 23 EEC on the approximatio
33. o indicate two way communications problems e A message displays on your computer screen indicating your printer cannot establish bidirectional communications with your computer e Print cartridge ink level indicators on the Status or Cartridges tabs of the printer s Control Program are shaded e Error messages such as Printer Offline and job progress information do not display on your computer screen 28 e Chapter 4 Before proceeding verity that e The parallel or USB cable is securely attached to both the printer and the personal computer e The printer is plugged in and turned On e Your printer port is set to an LPTn port if you are using a parallel cable or to a USB port if you are using a USB cable For help see page 27 If you have a switch box or other device such as a scanner or fax connected to the computer s parallel port make sure it supports bidirectional communication You may need to disconnect your printer trom the switch box or other device and connect it directly to your computer Printer ejects a blank page after appearing to print Make sure e You have removed the sticker and transparent tape on the bottom of the print cartridges For help see page 22 e Your Lexmark printer is set as the default printer Printer is plugged in but doesn t print or you get a Printer Offline message Make sure e The printer is turned On and the paper is loaded correctly e The parallel or USB cab
34. on on your desktop or from the Start menu click 1 Programs 2 Lexmark Z42 Series 3 Lexmark 242 Control Program Click the Status tab to Cartridges tab to View your ink levels Install or replace print cartridges Align print cartridges for best print quality Clean the print nozzles View cartridge part numbers and order supplies directly trom Lexmark s Web site A Lexmark Z42 Contro Program on LPT1 e Monitor the status of your print job e Cancel your print job e Print a test page About tab to find printer software version and copyright information Status Options Cartridges DOS Printing About Ink Le els Options tab to enable disable various printer DOS Printing tab to software change settings for functions suchas L DOS printing Sound Effects and Clean Print Nozzles Butter Mode Align Cartridges Order Supplies on the Web Help button on any tab in the Control Program to access the printer driver Help Maintaining your printer 43 ULId noA PDuiuiegzuie nN e21 Installing or replacing print cartridges 1 22 e Chapter 3 Make sure the Power light is On i Paper Feed o amp or light Off Raise the tront cover The print cartridge carrier moves to the loading position unless the printer is busy Front cover Print cartridge carrier in the loading positio
35. onic emission 40 Energy Star 41 European Community Directives Conformity 41 FCC Statement 40 Industry Canada Com pliance Statement 40 Japanese VCCI Notice 41 safety information 41 warranty statement 38 nozzles print cleaning 25 wiping 26 n up printing See handouts O ordering supplies 21 P paper jams 32 loading 2 Paper Feed button 36 Paper Feed light 36 paper guide locating 2 using 2 parallel cable connection problems 27 specifications 27 part numbers black cartridge 23 color cartridge 23 parallel cable 40 photo cartridge 7 23 print cartridges 21 USB cable 40 photo cards loading 3 setting recommenda tions 7 photo paper loading 3 problems 35 setting recommenda tions 7 postcards loading 3 setting recommenda tions 7 poster assembling 19 printing 18 selecting specific pages 20 Power button 36 Power light 36 power supply replacing 41 print cartridges aligning 24 cleaning 25 installing 22 part numbers 21 preserving 26 removing 22 replacing 22 wiping nozzles 26 print nozzles cleaning 25 wiping 26 print quality banding 33 different colors 34 taded colors 35 improving 24 missing colors 25 34 smudged 33 too dark 33 troubleshooting 32 wavy lines 32 printer driver downloading 37 installing 37 uninstalling 38 printer driver Help accessing 6 21 Printer Properties customizing 5 tor booklets 15 tor poster 18 tor two sided print ing 10 opening trom an application 5 trom Windows
36. or 16 page poster For example you can enlarge a 9 J photograph to poster size A single page enlarged to a Step 1 Load the paper nine page o Load up to 100 sheets of paper against the right side of the sheet feeder and slide the paper guide next to the paper For help see page 2 Note For the best print quality use a heavy weight paper Step 2 Customize the printer settings for your poster Open the Printer Properties For help see page 5 Click the Job Finishing tab Select Poster Select your poster size The number you select represents the number of pages that make up the height and width of your poster For example if you select 4 x 4 your printed poster is four pages high and four pages wide mRwWN 5 Select Show Crop Marks if you want to print markers that show you where to easily trim crop the unprinted white Crop marks space trom the edges of the paper make it easy to trim the poster 6 Click OK pages 18 Chapter 2 Step 3 Print and assemble your poster 1 From your application s File menu select Print 2 From the Print dialog box click OK or Print depending on your software application Note If you need to reprint a specific page s of your poster see page 20 3 On each printed page trim the white edges trom two adjacent sides For example trim the white edge from the top and left sides of each page Trimmed edges Printed pages with the white edge t
37. ower right corner of the software screen 3 At the top of the Help screen click Help Contents 4 Scroll down the screen to How to 5 From the How to topics click Print from Windows and DOS applications Statement of Limited Warranty Lexmark International Inc Lexington KY This warranty applies to the United States and Canada For customers outside the U S and Canada refer to the country specific warranty information that came with your printer Lexmark Z42 Color Jetprinter This Statement of Limited Warranty applies to this product if it was originally purchased for your use and not for resale from Lexmark or a Lexmark remarketer referred to in this statement as Remarketer Warranty Lexmark warrants that this product e s manufactured from new parts or new and serviceable used parts which perform like new parts e s free from defects in material and workmanship e Conforms to Lexmark s official published specifications and e s in good working order If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair without charge If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was designed To obtain warranty service you may be required to present the feature or option with the product e lf you transfer this product to
38. printing The graphic shows three Portrait oriented page images with Page Borders Cancel Help c Select the Number of Prints page images to print ona single sheet d To print a border representing the paper edges for each page image select Print Page Borders 5 To print your handout on one side of the paper click OK To print your handout on both sides of the paper a Select Two sided printing b To receive paper reloading instructions select Print reloading instructions after the first side prints A d Click OK Click Long Edge Binding or Short Edge Binding Printing beyond the basics sdiseq y puocAsg buljulid _ Step 3 Print your handouts 1 From your application s File menu select Print 2 From the Print dialog box click OK or Print depending on the application e f you formatted your handouts to print on one side of each page go to step 5 e f you formatted your handouts for two sided printing continue with printing the second side of your handouts 3 When the first side of all your handouts is finished printing your printer software prompts you to reload the paper a When the entire stack is finished printing remove the stack b Flip the stack of paper c Insert the stack of paper and instruction page with the printed side facing away from you and the arrows pointing down Note The direction of the arrows on your Instruct
39. rimmed from two adjacent sides Untrimmed edges 4 Arrange the pages so that every trimmed edge overlaps an untrimmed edge the white edge 5 Tape the back of the pages together 6 Tocomplete your poster trim any remaining white edges Printing beyond the basics sdiseq y puocAsg buljulid Selecting specific pages to print You can reprint specitic pages of your poster without having to reprint all of the pages of your poster To select specific pages to print 1 From the Job Finishing tab click Select Pages to Print 2 From the Select Pages to Print screen do one of the following Poster Print Select Pages to Print x Click to select or remove tiles Click Select All to select all the tiles and then click the tiles you do not want to print or To quickly select a few tiles to print click Remove All to remove all the tiles and then click the tiles you want to print Remove All Cancel Note In the example shown only one page tile 1 is selected to print Click OK Print your poster page s Assemble your poster For help see page 19 To go back to regular printing a From the Job Finishing tab select Normal b Click OK O U Aa W 20 Chapter 2 Maintaining your printer Using the Control Program The Control Program lets you monitor your printer and install or replace print cartridges To open the Control Program double click the Lexmark Z42 Series printer ic
40. roblems 31 paper jam 32 print quality 32 printer software installing 37 uninstalling 38 slow print 28 Suggestions 27 two way communica tions 28 two sided printing reloading instructions 10 setting recommenda tions 10 x pul Index 45 two way communications disabling 27 problems 28 U uninstalling printer soft ware 38 United Kingdom Telecom munications Act 1984 41 W warranty statement 38 Web Smoothing 6
41. similar to the one shown i HHH ETTET HH MTI ARR ILL N N ya Hetty z ETH PE rit Broken lines at the top of the page indicate clogged nozzles Unbroken lines at the bottom of the page indicate the nozzles were cleaned 3 Compare the diagonal lines above the printed bars to the diagonal lines below the printed bars Look for a break in the diagonal lines above the printed bars Broken lines indicate clogged nozzles e f the bottom lines have breaks run the test up to two more times If the print quality is satisfactory after running the test three times the print nozzles are clean e f the print quality of both lines is still not satisfactory wipe the print cartridge nozzles For help see the next section Maintaining your printer 43 ULId noA PDuiuiezuie nN e25 Wiping print nozzles If print quality does not improve after cleaning the print nozzles see page 25 you may need to wipe the print nozzles Refer to the Troubleshooting Print Quality section of the printer driver Help For help accessing the printer driver Help see page 6 Preserving print cartridges To ensure the longest life from your print cartridge and optimum performance from your printer e Keep a new print cartridge in its packaging until you are ready to install it e Do not remove a print cartridge trom the printer except to replace clean or store it in an air tight conta
42. st page and the Align Cartridge dialog box displays The test page that prints has several alignment patterns depending on the cartridge combination installed Each pattern has a number under it The test page that prints is similar to the one shown PLETE P Ptr ip brdd es ee ee J 0123456789 10111214151617 181 3212223242526274 PEEP PETE PEPE br bbb bbb rrr rbd 0123456789 1011121314151617 1819 2021 222324252627 28299031 In this example in alignment group A 16 comes closest to forming a straight line en ee ETIT 0123456789 1011121314151617 1819 2021 222324252627 28292031 3 From each alignment group on the test page find the number under the alignment pattern that comes closest to forming a straight line 4 Inthe Align Cartridges dialog box enter the pattern numbers from the printed test page that come closest to forming a straight line 24 e Chapter 3 Cyan magenta yellow and black purge lines Shown here in black and white print when ink is forced through the print nozzles If any of these colors do not print you may need to replace your print cartridge 5 After you have entered a number for all of the patterns click OK Cleaning print nozzles 1 Load plain paper in the printer 2 From the Control Program s Cartridges tab select Clean Print Nozzles For help see page 21 The printer feeds a sheet of paper and prints a nozzle test pattern
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