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Lexmark S310 Printer User Manual

1. Notes e Do not attach the USB cable until prompted to do so e Place the printer near the computer during setup If you are setting up on a wireless network then you may move the printer after setup is complete e Contents may vary by model and region 2 To initiate printer setup using a computer insert the installation software CD or download the printer driver About your printer 4 Attach the paper support With a CD or DVD drive Windows Macintosh Without a CD or DVD drive or for Linux Download the printer driver from www lexmark com Note If the installation screen does not appear after a minute then see Installation screen did not appear during installation on page 30 3 Remove tape and packing material from all areas of the printer 5 Raise the printer control panel until it clicks into place About your printer 6 Open the paper feed guard 8 Load paper Notes e Use the paper guide adjustment lever to adjust the paper guides e Do not load more than 100 sheets in the paper support 7 Use the paper guide adjustment lever to extend the paper guides 9 Close the paper feed guard About your printer 12 Make sure the printer is on 10 Extend the paper exit tray 13 Using the printer control panel press the up or down arrow button until the language you want is 11 Connect the power cord only highlighted on the display and then press eld Note Do not attach
2. ccececcccecccscscscscccsccceccccccscecscsceeel About your PLINtel ccccccsccrsccccccsccccsccccccccacscsccccsccscccscavsccccccessecd Finding information about the printer cccccccccssseeeccceeesseccesseeeeececesaueeeeesseaeseeseeeeees 4 Minimizing your printer s environmental IMPACt ccccccccsssssecccccscesecceceseeeseeecesessaaesees 4 PT NE Models css acca a ce cre cere saint casas eset deen asses AERE EEEE RA 4 Pr CSN TN 2G steers uic teed deais E ces nev cusec antec ekete tenet essen emrneences pa th onctees 5 Setting up the PINTER veicscss iidcacisewersdvniecsnvesondaickduaasececianetevs eatiowstassandsamiernde Mavealesvavedsadaaumanibese 5 Understanding the parts of the printer ccccccccccssssecccccesesseeeececesseeeseccessauaseseessuagenss 11 Using the printer control PANE caccsvcistnanewsesssanauneconrecavsarmenmarenevaxceammiaineencemeerarntasdenaroreneas 12 Usine HS FCS cienias a e E A S 13 Ordering and replacing ink Cartridges ccsscsscsccscsscsccsscscesceees LG OTIS MG CAGE E ro ta cerousieacoecrretves cnt E EE EAA EA ETE 14 Replacing ink Cartridges ccsssccccccccsssseeeeeccecssseesseeccceesseeussecceeeeeessaeeeeeseeseseuaaeeseeeeessages 14 Maintaining Mk Cartridge Ssns E S EER 15 Using the printer SOftWALEC ccccccscscscsscecsccsceccccsceccccsceccscscecssce L7 Supported operating SYSTEMS ccccccccsssecccceseeceeesssececeeueeceeesuaeeceeseuseeeeseee
3. If your ink cartridge comes with a twist cap then remove the cap 15 2 Insert each ink cartridge Slide your finger along the ink cartridge until the cartridge clicks into place Notes e Insert the color cartridges first and then the black cartridge e Insert the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air 3 Close the printer Maintaining ink cartridges In addition to the following tasks that you can perform your printer performs an automatic maintenance cycle every week if it is plugged into a properly grounded working electrical outlet It will briefly come out of Sleep mode or will temporarily turn on if it is turned off Aligning the printhead If the characters or lines on your printed image appear jagged or wavy then you may need to align the printhead 1 Load plain paper 2 From the printer control panel navigate to gt Setup gt gt Maintenance gt gt Align Printer gt An alignment page prints Note Do not remove the alignment page until printing is finished Ordering and replacing ink cartridges If you aligned the cartridges to improve print quality then print your document again If print quality has not improved then clean the printhead nozzles Cleaning the printhead nozzles If you have not been using the printer for a long period then you may need to clean the printhead nozzles to improve the quality of your prints Keep your
4. Register the printer Contact technical support Access the User s Guide Lexmark Phone Book Manage your fax contacts referred to as Phone Book Abbyy Sprint OCR Scan a document and produce text that you can edit with a word processing program Lexmark Wireless Setup Utility Set up the wireless printer on a wireless network referred to as Wireless Setup Utility e Change the wireless settings of the printer Note This program is installed automatically with the printer software if the printer has wireless capability Lexmark Tools for Office Access your favorite settings in Microsoft Office 2007 referred to as Tools for Office Printer Setup Utility Configure the fax and e mail settings of your printer Status Messenger Learn more about the printing problems encountered Status Monitor Center e Check the supplies status of your printer e Order supplies online Product Update Receive automatic notifications of updates to your printer software when new updates are available Use the When you click File gt Print gt Properties with a document open a Printing Preferences dialog appears The dialog lets you select options for the print job such as the following Printing Preferences Select the number of copies to print Print two sided copies Select the paper type Add a watermark Enhance images Save settings Note Printing Preferences is installed automatically with the printer so
5. To set up the printer for wireless printing you need to know e The name of your wireless network which is also known as the SSID Service Set Identifier e f encryption was used to secure your network e The security key either a WEP key or WPA WPA2 passphrase To find the WPA WPA2 passphrase for the wireless network see the documentation that came with the access point see the Web page associated with the access point or consult your system support person If your access point is using WEP security then the WEP key should be e Exactly 10 or 26 hexadecimal characters or e Exactly 5 or 13 ASCII characters If your access point is using WPA or WPA2 security then the WPA WPA2 passphrase should be e Exactly 64 hexadecimal characters or e From 8 to 63 ASCII characters Notes e Hexadecimal characters are A F a f and 0 9 e ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WPA WPA2 passphrase are case sensitive If your wireless network is not using security then you will not have a security key Note If you do not know the SSID of the network that your computer is connected to then launch the wireless utility of the computer network adapter and look for the network name If you cannot find the SSID or the security information for your network then see the documentation that came with the access point or contact your system support person Installing the printer on a wireless n
6. IP Address gt Ki If the printer or the laptop does not have an IP address or if either has an address of 169 254 x y where x and y are any two numbers between 0 and 255 then do the following 1 Turn off the device that does not have a valid IP address the laptop the printer or both 2 Turn on the device and then check the IP addresses again 36 If the printer or the laptop still does not receive a valid IP address then there is a problem with your wireless network Try the following e Make sure your access point wireless router is turned on and is working e Remove any objects that could be blocking the signal e Temporarily turn off any unnecessary wireless devices on your network and pause any network intensive activities like large file transfers or network games If the network is too busy then it is possible that the printer is not receiving the IP address within the allowed time e Make sure your DHCP server which may also be your wireless router is working and is configured to assign IP addresses If you are not sure how to do this then refer to the manual that came with your wireless router If the printer and computer have valid IP addresses and the network is operating correctly then continue troubleshooting MAKE SURE THE WIRELESS PORT IS SELECTED Note This solution applies to Windows users only 1 Open the printers folder In Windows 8 From the Search charm type run and then navigate to Ap
7. is installed in the printer Jam clearance cover Access and clear paper jams Ink cartridge access area Install replace or remove ink cartridges Scanner unit e Access the ink cartridges and printhead e Clear paper jams 10 11 12 13 15 16 17 12 Using the printer control panel 1 2 3 e Turn the printer on and off e Switch to Sleep mode Note When the printer is on press d to switch to Sleep mode f I Press and hold Q for three seconds to turn off the printer Display View Note The display is turned e Printer status off in Sleep mode e Messages e Menus Navigate through menu items that appear on the display Return to the home screen T Switch to black and white mode Start a job depending on which mode is selected Select e Select menu options e Save settings About your printer 13 Use Warning Potential Damage Do not touch any cables any network adapter any connector the memory device or the printer in the areas shown while actively printing reading or writing from the memory device A loss of data can occur Cancel e Cancel a print copy or scan job in progress Z e Clear current settings or error messages and return to previous settings Wi Fi indicator Check the wireless status of your printer P gN EF Eco Mode Change to Sleep mode after the printer is left idle for 10 minutes y Reduce the screen brightness 2 Follow the instruc
8. For information on finding the list of devices check the documentation that came with the application or search for Scanning an image in the Search field of the Help menu 4 Adjust the scan settings as needed If applicable click 2 on the preview dialog for more information 5 Set the application that supports the PDF format as the scan destination and then start the scan job 6 Save the document as a PDF Canceling scan jobs Press amp on the printer control panel or click Cancel on the computer screen E mailing E mailing Before you can send an e mail you must first configure the network connection and e mail settings of your printer Sending e mail Load the original document facedown at the placement corner Note The automatic document feeder ADF is available only in select printer models Tips for e mailing e Make sure to enter your e mail account information and set up the SMTP server before sending an e mail e Make sure the printer is connected to an Ethernet or wireless network before sending an e mail If necessary make sure the network is connected to the Internet for the printer to communicate with the SMTP server If the printer cannot connect to the Internet then contact your system support person The printer supports only one active network connection Ethernet or wireless at a time e Add contacts to your address book When sending an e mail you can just select contacts from your address bo
9. Note D is the letter of your CD or DVD drive 3 Click Install and then follow the instructions on the computer screen 4 From the Available Software dialog select Wireless Setup Utility Notes e Wireless Setup Utility is selected by default e If you want to install only the Wireless Setup Utility then clear the other selected additional software 5 Click Continue and then follow the instructions on the computer screen Wireless networking Launching the Wireless Setup Utility 1 Do the following In Windows 8 From the Search charm type wireless setup utility and then navigate to Apps list gt Wireless Setup Utility In Windows 7 or earlier a Click amp or Start b Click All Programs or Programs c Select the printer program folder from the list and then select Wireless Setup Utility 2 Follow the instructions on the computer screen Using the Wireless Setup Assistant Macintosh only The Wireless Setup Assistant lets you e Configure the printer to join an existing wireless network e Add a printer to an existing ad hoc network e Change the wireless settings after installation e Install the printer on additional network computers Notes e This application is applicable only in select printer models e Make sure the printer is turned on e Make sure the wireless network adapter installed in your printer is attached and working properly e Do not connect the installation or network cables until prom
10. Web site at www lexmark com lexprint Supported printers LexPrint enables your mobile device to communicate with Lexmark printers found on the same network e For select printer models that support Direct Image and Zeroconf or Bonjour you can print directly from your mobile device to the printer without using LexPrint Listener To check if your printer model supports these features visit www lexmark com lexprint e For other Lexmark printers your mobile device can send print jobs to your printer as long as the printer software and LexPrint Listener are installed on the computer where the printer is connected Note The application referred to as Rendezvous in Mac OS X version 10 2 is now called Bonjour by Apple Inc Copying Copying Load the original document facedown at the placement corner Note The automatic document feeder ADF is available only in select printer models Tips for copying e Make sure you load the original document or photo facedown on the scanner glass and at the placement corner You can load postcards photos small items transparencies photo paper or thin media such as magazine clippings e Close the scanner cover if possible to avoid dark edges on the scanned image e Make sure the paper exit tray is fully extended e When the document to be copied is in place with the settings you want press I to start copying Making copies 1 Load paper 2 Load an original document faceup into the ADF
11. checking an unresponsive printer 30 contacting technical support 30 solving basic printer problems 30 wireless network 33 troubleshooting print cannot delete documents from print queue 32 troubleshooting setup cannot print through USB 32 incorrect language appears on display 30 installation screen did not appear automatically 30 page does not print 31 printer does not respond 32 printer printing blank pages 32 software did not install 31 troubleshooting wireless cannot print over wireless network 34 two sided copying automatic 22 two sided printing 20 U USB port 12 using Wireless Setup Utility 28 W Web Links accessing 18 Web site finding 4 Windows software Abbyy Sprint OCR 18 Phone Book 18 Printer Home 18 Printer Setup Utility 18 Printing Preferences 18 Product Update 18 Status Messenger 18 Status Monitor Center 18 Tools for Office 18 Wireless Setup Utility 18 wireless network information needed for setting up wireless printing 27 troubleshooting 33 wireless setup information needed for 27 Wireless Setup Assistant launching 28 Wireless Setup Assistant Macintosh only installing 28 Wireless Setup Assistant Macintosh using 28 Wireless Setup Utility launching 28 Wireless Setup Utility Windows only installing 27 Wireless Setup Utility Windows using 27 wireless troubleshooting cannot print over wireless network 34 Wi Fi Protected Setup configuring manually 28 using 28 Wi Fi Protected Setup l
12. in the print queue and cannot delete them to get other jobs to print then the computer and printer may not be communicating RESTART THE COMPUTER AND TRY AGAIN REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER Cannot print through USB If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHECK THE USB CONNECTION 1 Check the USB cable for any damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with Om Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port Maxe SURE THE USB port Is ENABLED IN Windows 1 Run the Device Manager In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type devmgmt msc gt OK In Windows 7 or earlier a Click or click Start and then click Run Troubleshooting b Inthe Start Search or Run dialog type devmgmt msc c Press Enter or click OK The Device Manager opens 2 Click the plus sign beside Universal Serial Bus controllers If USB Host Controller and USB Root Hub are listed then the USB port is enabled For more information see the computer documentation REMOVE AND REINSTALL THE PRINTER SOFTWARE Wireless network t
13. more than one page image on one side of the paper The Pages per Sheet feature allows you to print multiple pages on one sheet You can print up to 16 page images on one side of a sheet of paper e Print on both sides of the paper Duplexing lets you print on both sides of the paper manually or automatically depending on your printer model e Preview print jobs before printing Use the preview features found in Toolbars the Print or Print Preview dialog or the printer display depending on your printer model e Use recycled paper e Reduce the margins of documents to be printed e Scan and save To avoid printing multiple copies you can scan documents or photographs and save them to a computer program application or flash drive for presentation Conserving ink e Use Quick Print or Draft Mode These modes can be used to print documents using less ink than normal and are ideal for printing documents that are mostly text e Use font types and font settings that requires less ink Most programs or applications let you adjust the darkness of the colors e Use high yield cartridges Inks in high yield cartridges allow you to print more pages Recycling e Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program To return an ink cartridge go to www lexmark com recycle Follow the instructions to request a postage paid bag e Recycle the product packaging e Recycle your old printer instead of
14. or down arrow button to scrollto Deep Clean Printhead and then press a A cleaning page prints 5 Load plain unmarked paper 6 From the Maintenance menu screen press the up or down arrow button to scroll to Align Printer and then press orf An alignment page prints Note Do not remove the alignment page until printing is finished Printer is busy or does not respond If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE PRINTER IS NOT IN SLEEP MODE If the power light is blinking on and off slowly then the printer is in Sleep mode Press to wake up the printer If the printer will not come out of Sleep mode then reset the power 1 Unplug the power cord from the wall outlet and then wait 10 seconds 2 Insert the power cord into the wall outlet and then turn on the printer If this problem persists then check our Web site for updates for your printer software or firmware RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer 32 Note Make sure the printer is not in Sleep mode Press and hold for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer Cannot delete documents from the print queue If you have jobs stuck
15. panel press QO and then press ok Printing stops and the printer returns to the home screen To cancel a print job from the computer do the following For Windows users 1 Open the printers folder In Windows 8 From the Search charm type run and then navigate to 21 Apps list gt Run gt type control printers gt OK In Windows 7 or earlier a Click 6 or click Start and then click Run b Inthe Start Search or Run dialog type control printers c Press Enter or click OK 2 Double click the printer icon 3 Cancel the print job e If you want to cancel a particular print job then right click the document name and then select Cancel e If you want to cancel all print jobs in the queue then click Printer gt Cancel All Documents For Macintosh users 1 Click the printer icon on the Dock The print queue dialog appears 2 Select the print job you want to cancel and then delete it Printing from a mobile device What is LexPrint LexPrint is a free application that lets you print easily from your iPad iPhone or iPod touch using any Lexmark printer connected to the same wireless network It lets you print Web pages photos from the photo album or photos you recently captured using the camera of your mobile device depending on its features You can also customize print settings from your mobile device Depending on your Lexmark printer model you may need to download the LexPrint Listener application from our
16. printer plugged to a properly grounded working electrical outlet to allow it to perform automatic maintenance cycles Notes e Cleaning the printhead nozzles uses ink so clean them only when necessary e Deep cleaning uses more ink so try the Clean Printhead option first to save ink e Ifthe ink levels are too low you must replace the ink cartridges before you can clean the printhead nozzles 1 Load paper 2 From the printer control panel navigate to gt Setup gt gt Maintenance gt Ks 3 Press the up or down arrow button to scroll to Clean Printhead or Deep Clean Printhead and then press a A cleaning page prints 16 Using the printer software Using the printer software Supported operating systems The printer software requires up to 500MB of free disk space Microsoft Windows 8 Microsoft Windows Server 2012 Microsoft Windows 7 SP1 Microsoft Windows 7 Microsoft Windows Server 2008 R2 SP1 Microsoft Windows Server 2008 R2 Microsoft Windows Server 2008 SP1 Microsoft Windows Server 2003 SP2 Microsoft Windows Server 2003 SP1 Microsoft Windows Vista SP1 Microsoft Windows Vista Microsoft Windows XP SP3 Microsoft Windows XP SP2 Macintosh Intel OS X version 10 8 0 or later Macintosh Intel OS X version 10 7 0 or later Macintosh Intel OS X version 10 6 0 or later Macintosh Intel OS X version 10 5 0 or later Macintosh Intel OS X version 10 4 4 or later Macintosh PowerPC OS X
17. the USB cable yet Language Fran ais Deutsch 14 Confirm the language and then press a Language Selection You have chosen English as the language for your Printer Are you sure About your printer 15 Set the country or region and then press ok 18 Set the time zone and then press ok Time Zone UTC 05 00 Eastern Time USA Ca UTC 06 00 Central Time USA Ca UTC 07 00 Mountain Time USA C lease choose a time Country Region United States Albania 16 Set the date Press the up or down arrow button until the number you want appears on the display 19 Open the printer Press the left or right arrow button to scroll between the month day and year Press ok Note The date format varies depending on the selected country or region Set Date E Press OK when complete 17 Set the time and then press ok Note The printhead moves to the cartridge installation position Press OK when complete About your printer 10 20 Unpack the ink cartridges and then remove the protective caps from the cartridges 22 Close the printer 2 21 Insert each ink cartridge Slide your finger along the ink cartridge until the cartridge clicks into place 23 Press to print an alignment page Notes e The alignment page prints e Do not remove the page until printing is finished T
18. the printer control panel navigate to gt Setup gt gt Network Setup gt gt Wireless 802 11b g n gt Ag gt Network Connection Setup gt gt Wireless gt gt Wi Fi Protected Setup gt gt WPS PIN Mode gt As 2 Follow the instructions on the printer display 29 Troubleshooting Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems e Make sure the power cord is plugged into the printer and into a properly grounded working electrical outlet e Make sure the printer is turned on e Make sure the printer is securely connected to the computer print server or network access point e Check the printer for error messages and resolve any errors e Check for paper jam messages and clear any jams e Check the ink cartridges and install new cartridges if necessary e Turn the printer off wait about 10 seconds and then turn the printer back on Note Make sure the printer is not in Sleep mode Press and hold for three seconds to turn off the printer If Troubleshooting does not solve your problem Visit our Web site at http support lexmark com to find the following Knowledgebase articles with the latest information and troubleshooting for your printer e Live online technical support e Contact numbers for telephone technical support Setup troubleshooting e Installation screen did not appear during installation on page 30 e Incorrect language appears on
19. the user s responsibility For Lexmark technical support visit http support lexmark com For information on supplies and downloads visit www lexmark com 2012 Lexmark International Inc All rights reserved GOVERNMENT END USERS The Software Program and any related documentation are Commercial Items as that term is defined in 48 C F R 2 101 Computer Software and Commercial Computer Software Documentation as such terms are used in 48 C F R 12 212 or 48 C F R 227 7202 as applicable Consistent with 48 C F R 12 212 or 48 C F R 227 7202 1 through 227 7207 4 as applicable the Commercial Computer Software and Commercial Software Documentation are licensed to the U S Government end users a only as Commercial Items and b with only those rights as are granted to all other end users pursuant to the terms and conditions herein Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries Mac and the Mac logo are trademarks of Apple Inc registered in the U S and other countries All other trademarks are the property of their respective owners 38 Federal Communications Commission FCC compliance information statement This product complies with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful inte
20. ISP IMMIOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from electronic devices such as microwave ovens or other appliances cordless phones baby monitors and security system cameras Make sure your access point is not positioned too closely to these devices MIOVE THE COMPUTER PRINTER OR BOTH CLOSER TO THE ACCESS POINT The range of your wireless network depends on many factors including the abilities of your access point and network adapters If you are having trouble printing then try placing the computer and printer no more than 100 feet apart CHECK THE WIRELESS SIGNAL QUALITY Print a network setup page and check the signal quality If the signal quality is listed as good or excellent then another factor is causing the problem CHECK YOUR ADVANCED SECURITY SETTINGS e f you are using MAC Media Access Control address filtering to limit access to your wireless network then you must add the printer MAC address to the list of addresses allowed to connect to the access point e If you set the access point to issue a limited number of IP addresses then you must change this so that the printer can be added Note If you do not know how to make these changes then see the documentation that came with the access point or contact the person who set up your wireless network MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT e See if you have access to the Internet by openi
21. LEXMARK S310 Series Quick Reference Guide October 2012 www lexmark com Important Message About Cartridge Recycling Please Read Before Opening Your Inkjet Cartridge Box At Lexmark we take our commitment to the environment seriously and we encourage our customers to participate in our easy no cost method for returning empty Lexmark cartridges to Lexmark for proper recycling We will insure that cartridges are properly handled with zero waste to landfills Go to www lexmark com recycle Follow instructions to request postage paid bags Bags usually arrive within 7 10 days Place the empty Lexmark branded inkjet cartridge s in the postage paid return bag and then seal the bag If you re sending single color tanks we recommend that you send at least two at a time to maximize the environmental benefits Mail the bag to Lexmark s recycling partner The bag is pre addressed Visit www lexmark com recycle to learn more about recycling Lexmark branded cartridges are always made with all new parts though components may contain recycled material For warranty returns call 1 800 332 4120 This patented printer is licensed for and designed to work with only genuine Lexmark inkjet cartridges for the life of the patented printer You agree to 1 use only genuine Lexmark inkjet cartridges with this printer except as otherwise provided below and 2 pass this license agreement to any subsequent user of this printer The patente
22. ailable when Demo Mode is turned on From the printer control panel navigate to gt Setup gt Kg gt Demo Mode gt Ag gt Off gt CHECK your WEP key or WPA PASSPHRASE If your access point is using WEP security then the WEP key should be e Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or e Exactly 5 or 13 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WEP key are case sensitive If your access point is using WPA or WPA2 security then the WPA WPA2 preshared key passphrase should be e Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or e From 8 to 63 ASCII characters ASCII characters are letters numbers and symbols found ona keyboard ASCII characters in a WPA passphrase are case sensitive Note If you do not know this information then see the documentation that came with the access point or contact your system support person CHECK IF YOUR ACCESS POINT HAS AN ASSOCIATION REGISTRATION BUTTON Wireless broadband boxes in Europe the Middle East and Africa such as Livebox AliceBox N9UF Box Freebox or Club Internet may require you to press an association registration button when adding the printer to your wireless network 34 If you are using one of these boxes and need more information then see the documentation that came with your box or contact your internet service provider
23. anceling 26 scanned documents 24 setting up e mail function 26 tips 26 F FCC notices 38 features printer 5 file types supported 13 finding information 4 publications 4 Web site 4 finding IP address of computer Mac 33 flash drive inserting 13 scanning to 24 incorrect language appears on display 30 information finding 4 information needed for setting up printer on wireless network 27 ink conserving 4 ink cartridge access area 12 ink cartridges installing 14 ordering 14 removing 14 replacing 14 inserting a flash drive 13 installation screen did not appear automatically 30 installing printer software Windows 17 J jam clearance cover 12 L language changing 30 LexPrint 21 M Macintosh printer software using 18 memory card scanning to 24 minimum system requirements 17 models printer 4 N network setup page printing 33 networking finding IP address of computer 33 finding IP address of computer Mac 33 finding IP address of printer 33 IP addresses 33 notices 2 38 P page does not print 31 paper conserving 4 paper exit tray 11 paper feed guard 11 paper guide adjustment lever 11 paper guides 11 paper support 11 parts diagram 11 PDF creating from scan 25 39 Personal Identification Number method using 28 photos printing from a flash drive 21 PictBridge port 11 power supply port 12 Print dialog launching 18 print job canceling 21 print troubleshooting cannot delete doc
24. appear If you are using a Software and Documentation CD and the installation dialog does not appear then do the following In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type D Setup exe gt OK In Windows 7 or earlier a Click or click Start and then click Run b Inthe Start Search or Run dialog type D setup exe c Press Enter or click OK Note D is the letter of your CD or DVD drive In Macintosh Click the CD icon on the desktop 3 Click Install and then follow the instructions on the computer screen Using the printer software Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD all the necessary software was installed You may have chosen to install some additional programs The following table provides an overview of various software programs and what they can help you do If you did not install these additional programs during initial installation then reinsert the installation software CD run the installation software and then click Advanced Options gt Install Additional Software Printer software Lexmark Printer Home Launch applications or programs referred to as Printer Home Scan or e mail a photo or document Edit scanned documents Scan documents to PDF Adjust settings for the printer Order supplies Maintain ink cartridges
25. cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer Print job does not print or is missing pages If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on and then open the printer 2 Make sure the cartridges are inserted correctly The cartridges should click firmly into the matching color slot of the printhead 31 3 Close the printer SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Note This solution applies to Macintosh users only 1 With a document open choose File gt Print 2 From the printer pop up menu choose your printer and then click Print If your printer does not appear in the Printer list then choose Add Printer From the list of printers in the Default tab select your printer and then click Add If your printer does not appear in the list then try either of the following e For a USB connected printer remove and then reconnect the USB cable e For a printer that is wirelessly connected see the Wireless troubleshooting section MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the print
26. d Lexmark inkjet cartridges and their contents are licensed subject to a restriction that they may be used only once After this single use the license to use the print cartridges and their contents terminates and you agree to return them only to Lexmark for recycling Replacement inkjet cartridge s sold without these terms are available through www lexmark com and may be refilled by you or a third party as the only cartridge alternative to be used with the licensed printer Important safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Do not place or use this product near water or wet locations Use only the power supply and power cord provided with this product or the manufacturer s authorized replacements CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it CAUTION SHOCK HAZARD Do not set up this product or make any electrical or cabling connections such as a power cord a fax feature or USB cable during a lightning storm Contents Contents Important Safety INFOFMALTION
27. ded document and using the scanner glass then press the arrow buttons to scrollto 2 sided to 2 sided e If you want to specify the page orientation and layout of the original document and the copy then press the arrow buttons to scroll to Advanced Press every time you make a selection and then press until you reach the Copy menu screen Notes e For long edged binding pages are bound along the long edge of the page left edge for portrait orientation and top edge for landscape orientation For short edged binding pages are bound along the short edge of the page top edge for portrait orientation and left edge for landscape orientation 5 Press lt b and then follow the instructions on the display Copying Canceling copy jobs To cancel a copy job press a and then press a Scanning stops and the printer returns to the previous menu 23 Scanning Scanning Load the original document facedown at the placement corner Note The automatic document feeder ADF is available only in select printer models Tips for scanning e Load the original document facedown on the scanner glass You can load postcards photos small items transparencies photo paper or thin media such as magazine clippings e Close the scanner cover if possible to avoid dark edges on the scanned image e Make sure the paper exit tray is fully extended and the tray extension is flipped out e When the document to be scanned is in place wi
28. e Use any application that supports both your printer and an e mailing option such as Image Capture 3 From the list of devices select your printer Note For information on finding the list of devices check the documentation that came with the application or search for Scanning an image in the Search field of the Help menu 4 Adjust the scan settings as needed If applicable click on the preview dialog for more information 5 Set the e mail application as the scan destination and then start the scan job 6 Compose your e mail message Scanning to a PDF For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the computer do the following In Windows 8 From the Search charm type Printer Home and then navigate to Printer Home gt select your printer gt Scan gt PDF 25 In Windows 7 or earlier a Click or Start Click All Programs or Programs and then select the printer program folder from the list Navigate to Printer Home gt select your printer gt Scan gt PDF Scanning starts and the scan progress dialog appears 3 Save the document as a PDF For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the Finder select Applications and then launch the application you want to use Note Use any application that supports your printer 3 From the list of devices select your printer Note
29. e SSID e Write down the SSID Note Make sure you copy it exactly including any capital letters 2 Obtain the SSID of the network that the printer is connected to a From the printer print a network setup page b Inthe Wireless section look for SSID 3 Compare the SSID of the computer and SSID of the printer If the SSIDs are the same then the computer and the printer are connected to the same wireless network If the SSIDs are not the same then run the utility again to set up the printer on the wireless network used by the computer For Macintosh users with an AirPort base station In Mac OS X version 10 5 or later 1 From the Apple menu navigate to either of the following e System Preferences gt Network gt AirPort e System Preferences gt Network gt Wi Fi The SSID of the network that the computer is connected to appears in the Network Name menu 2 Write down the SSID In Mac OS X version 10 4 or earlier 1 From the Finder navigate to 35 Applications gt Internet Connect gt AirPort The SSID of the network that the computer is connected to appears in the Network menu 2 Write down the SSID For Macintosh users with an access point 1 Type the IP address of the access point in the address field of your Web browser and then continue to step 2 If you do not know the IP address of the access point then do the following a From the Apple menu navigate to either of the following e System Prefere
30. ecesseueeceeeeageeeess 17 Installing the printer SOM WANE s iicsisioosisawndenaneubaessbiednnsderbenisbeemseveuviworadoniavonaoengeenasieieieoninns 17 Using the Windows printer software ssssessssssereessseresssserersseererssssreresssseresssrrressssrresse 18 Using the Macintosh printer SOftWALEC cccccssssecccssseeseeccesseseeecessecececesuueseseesseaeeseessansess 18 PILING BO OCUIMENIL eese EEEE OTET 20 Printing on both sides of the paper duplexing automatically ccccccsssseeceeeeeeeeeeees 20 Printing photos froma flash Orive viwirciccsswesesdesradevsesiaxeannnvcadentseandersarrennevasrisaedaauraiesaatarctnes 21 Canceling print jobS esssssenseessssreersesssreressssssrrresssrreerersssrreeessssrrresssseereeesssserereesssserreese 21 Printing from a mobile GOVICE snscnivesscencansienwereecavenvordidonnadtotertstoissinkveinnanunveoasusiitaneen 21 COD VUNG socccsancaescwuasaa sere E a TMS WON CODY A e E N R TEO ecto upavee E A E EAE 22 3 Makine CODIE Sesrrirsarisnn rnr nr E T E 22 Making a two sided duplex Copy autoMatically ccscsssseeeeceeeecceeeceeeeeseeesssseeeeeeeeees 22 Canceling Copy JODS sraon ranr AEAEE EEEE NEAS NEEE 23 SCANNE eE aa a A WHS geen UN E E EE E E E E E E E TEE 24 Sanning toa local COMPUTE een AEE E E 24 Scanning to a flash drive or memory CAMd ccccsssssecceccccesseeecceceseuseeeeceeauaeeceessseauaeseeeeees 24 Scanning directly to e mail using the printer sof
31. efined Web pages that are saved in the printer folder 1 From the Finder navigate to Applications gt select your printer folder gt Web Links 2 Double click the Web link that you want to visit flee Ae Customer Support Contact customer support Lexmark Software Updates Download and install the latest printer software Lexmark Online Visit the Lexmark Web site Order Supplies Online Order ink or supplies Printer Registration Register your printer Visit Lexmark SmartSolutions e Visit the SmartSolutions Web site e Choose your custom solutions Note Your printer may not come with these Web links depending on the features of the printer that you purchased 19 Printing Printing Printing a document For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Select the print quality the number of copies to print the type of paper to use and how the pages should print 4 Click OK to close any printer software dialogs 5 Click OK or Print For Macintosh users 1 With a document open choose File gt Page Setup From the Page Setup dialog set the printer paper size and orientation Click OK From the menu bar choose File gt Print From the Printer pop up menu choose your printer ao uu A U N From the print options menu choose the print quality the number of copies to print the type of paper to use and how the pages should pr
32. els For additional information see the following Initial setup instructions e Quick Setup Sheet e Hardware Setup Wizard printer Help using the printer software Software Help installed automatically with the printer software Click Help from any printer software program or application The latest supplemental information updates Support Web site http support lexmark com online customer support and telephone support 1 Available on the Software and Documentation CD 2 Available on the Software and Documentation CD and on the Lexmark Support Web site at http support lexmark com Minimizing your printer s environmental impact We are committed to protecting the environment and are continually improving our printers to reduce their environmental impact By selecting certain printer settings or tasks you may be able to reduce your printer s environmental impact even further Conserving energy e Activate Eco Mode This feature sets the screen brightness to low and sets the printer to change to Sleep mode after the printer is left idle for 10 minutes e Select the lowest Sleep timeout The Sleep feature puts the printer in a minimum power standby mode after the printer has been idle for a set amount of time the Sleep timeout e Share your printer Wireless network printers allow you to share a single printer among multiple computers thus conserving energy and other resources Conserving paper e Print
33. er Note Make sure the printer is not in Sleep mode Press and hold for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with Om Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port Troubleshooting REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges see Replacing ink cartridges on page 14 for more information If the cartridges do not seem to fit then make sure the printhead is properly seated and then try installing the cartridges again 2 Load plain unmarked paper 3 From the printer control panel navigate to gt Setup gt gt Maintenance gt Kis 4 Press the up
34. essage again after you have waited long enough for the printer and the laptop to connect to the network then there may be a problem with your wireless network Make sure that the laptop and printer have both received IP addresses For Windows users 1 Open the command window In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type cmd gt OK In Windows 7 or earlier a Click or click Start and then click Run b Inthe Start Search or Run dialog type cmd c Press Enter or click OK 2 Type ipconfig and then press Enter The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 For Macintosh users 1 From the Apple menu navigate to About This Mac gt More Info 2 From the Contents pane choose Network 3 Ifyou are connected over a wireless network then choose AirPort from the Active Services list The Router entry is typically the access point Locating the printer IP address e From the printer print a network setup page In the TCP IP section look for Address e View the printer settings From the printer control panel navigate to either of the following gt Setup gt gt Network Setup gt gt Wireless 802 11 b g n gt Kg gt Network Connection Setup gt gt TCP IP gt Kas gt IP Address gt Ks gt Setup gt gt Network Setup gt gt Ethernet 10 100 gt Kg gt Network Connection Setup gt gt TCP IP gt Ks gt
35. etwork Using the Wireless Setup Utility Windows only The Wireless Setup Utility lets you e Configure the printer to join an existing wireless network e Add a printer to an existing ad hoc network 27 e Change the wireless settings after installation e Install the printer on additional network computers Notes e This program is applicable only in select printer models e Make sure the printer is turned on e Make sure the wireless network adapter installed in your printer is attached and working properly e Do not connect the installation or network cables until prompted to do so by the setup software Installing the Wireless Setup Utility Windows only 1 Obtain a copy of the software installer package e From the Software and Documentation CD that came with your printer e From our Web site Go to http support lexmark com and then navigate to SUPPORT amp DOWNLOAD gt select your printer gt select your operating system 2 Double click the software installer package Wait for the installation dialog to appear If you are using a Software and Documentation CD and the installation dialog does not appear then do the following In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type D Setup exe gt OK In Windows 7 or earlier a Click or click Start and then click Run b Inthe Start Search or Run dialog type D setup exe c Press Enter or click OK
36. ftware Note Your printer may not come with some of these programs or some of the functions of these programs depending on the features of the printer that you purchased Using the Macintosh printer software Launching the Print dialog Use the Print dialog to adjust the print settings and schedule print jobs With a document or photo open choose File gt Print Launching an application 1 From the Finder navigate to Applications gt select your printer folder 2 Double click the application that you want to use Use the Printer Settings Customize settings for fax jobs Create and edit the Contacts list Configure e mail connectivity settings Configure the language country date and time Shortcuts Speed up usual tasks with your printer Wireless Setup Set up the printer on a wireless network Assistant Note This application is automatically installed with the printer software if the printer has wireless capability Uninstaller Remove the printer software from your computer Using the printer software Notes e Your printer may not come with these applications depending on the features of the printer that you purchased or the installation type standard or custom chosen when you installed the printer e To take advantage of the full features of your printer select the custom install option during installation and then select all packages listed Accessing Web links Web links are links to pred
37. he alignment page may take a while to print and will move in and out during the process Notes e Streaks on the alignment page are normal and not an indication of a problem e The alignment page that prints may differ from the one shown e Insert the color cartridges first and then the black cartridge e Recycle the alignment page e Insert the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air About your printer 11 Understanding the parts of the printer 9 Use the aK Paper support Load paper Paper guide adjustment lever Adjust the paper guides PictBridge and USB port Connect a PictBridge enabled digital camera or a flash drive to the printer Paper exit tray Hold paper as it exits Keep the paper in place as it exits Operate the printer 7 Access the scanner glass Prevent items from falling into the paper slot Keep paper straight when feeding About your printer Use the Le Scan or copy photos and documents Power supply with port Connect the printer to the power cord Duplex unit e Print on both sides of a sheet of paper e Clear paper jams USB port Connect the printer to a computer using a USB cable Warning Potential Damage Do not touch the USB port except when plugging in or removing a USB cable or installation cable Printhead access area Install the printhead Note The carrier moves to the printhead access area when no printhead
38. ield black cartridge Replacing ink cartridges Yellow color cartridge 150 Make sure you have a new ink cartridge or cartridges before you begin You must install new cartridges E immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out Cyan color cartridge 150 Removing ink cartridges High yield cyan color cartridge 1 Turn on your printer Magenta color cartridge 150 2 Open the printer High yield magenta color cartridge 1 Licensed for a single use only After use return this cartridge to Lexmark for remanufacturing refilling or recycling Available only on the Lexmark Web site at www lexmark com Return Program Regular cartridge cartridge Black cartridge 160 High yield black cartridge Yellow color cartridge 160 High yield yellow color cartridge Lexmark S319 models Cyan color cartridge 160 High yield cyan color cartridge Magenta color cartridge 160 High yield magenta color cartridge 1 Licensed for a single use only After use return this cartridge to Lexmark for remanufacturing refilling or Note The printhead moves to the cartridge installation position recycling 2 Available only on the Lexmark Web site at www lexmark com Ordering and replacing ink cartridges 3 Press the release tab and then remove the used ink cartridge or cartridges Installing ink cartridges 1 Remove the ink cartridge from the pack and then remove the protective cap from the ink cartridge
39. int 7 Click Print Printing on both sides of the paper duplexing automatically Notes e The automatic duplex unit supports A4 and letter size paper It also supports plain premium plain ColorLok certified plain heavy plain and letterhead paper types e Do not remove the page until printing is finished Warning Potential Damage Do not touch the duplex latch or latches while actively printing For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 20 3 Navigate to Layout tab gt Print on Both Sides Duplex area gt Print on both sides e Click Long edge for print jobs with pages that are bound along the long edge of the page e Click Short edge for print jobs with pages that are bound along the short edge of the page 4 Click the Paper Finishing tab and then select a supported paper type 5 Click OK to close any printer software dialogs 6 Click OK or Print To return to single sided printing repeat steps 1 and 2 and then navigate to Layout tab gt Print on Both Sides Duplex area gt Print on one side only For Macintosh users 1 With a document open choose File gt Page Setup From the Page Setup dialog set the printer paper size and orientation Click OK From the menu bar choose File gt Print From the Printer pop up menu choose your printer 2 3 4 5 6 From the print options pop up menu choose Quality amp Media 7 From
40. ly gt OK and then try to print again 37 Notices Notices Edition notice October 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are
41. more of the following CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel navigate to gt Setup gt gt Device Setup gt gt Language gt 2 Press the up or down arrow button to scroll to the language you want and then press a 3 To confirm the setting press the left or right arrow button to scroll to Yes and then press OK Troubleshooting Software did not install If you encountered problems while installing or if your printer does not appear in the list in the printers folder or as a printer option when sending a print job then try uninstalling and reinstalling the software Before you reinstall the software do the following MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with gt Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold for three seconds to turn off the printer 2 Unplug the power
42. n select Go or Enter The IP address appears as four sets of numbers separated by periods such as 123 23 123 123 For Macintosh users 1 From the Apple menu navigate to About This Mac gt More Info 2 From the Contents pane choose Network 3 If you are connected over a wireless network then choose AirPort from the Active Services list Locating the printer IP address e You can locate the printer IP address by viewing the printer network setup page See the User s Guide on the software installation CD for more information on printing a network setup page Troubleshooting Cannot print over wireless network If you encountered problems while installing or if your printer does not appear in the printers folder or as a printer option when sending a print job then try uninstalling and reinstalling the software Before you reinstall the software check the troubleshooting checklist and then try one or more of the following TURN THE ACCESS POINT WIRELESS ROUTER OFF AND THEN BACK ON Wait one minute for the printer and computer to reestablish the connection This can sometimes refresh network connections and resolve connectivity issues DISCONNECT FROM YOUR VPN sESSION When you are connected to another network through a VPN connection you will not be able to access the printer over your wireless network End your VPN session and then try printing again Maxe sure Demo MODE Is TURNED OFF Select printer features are not av
43. nces gt Network gt AirPort e System Preferences gt Network gt Wi Fi b Click Advanced or Configure c Click TCP IP The Router entry is typically the access point 2 Type your user name and password when prompted and then click OK 3 Inthe Wireless settings section look for the SSID 4 Write down the SSID security type and the WEP key or WPA WPA2 preshared key passphrase if shown Notes e Make sure you copy the network information down exactly including any capital letters e Store the SSID and the WEP key or WPA WPA2 preshared key passphrase in a safe place for future reference MAKE SURE YOUR OPERATING SYSTEM IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT The printer supports wireless printing only through AirPort base stations for Mac OS X version 10 5 or later Communication not available message appears when printing wirelessly Try one or more of the following MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK If you are using a laptop and have power saving settings enabled then you may see the Communication not available message on your computer screen when you attempt to print wirelessly This can occur if the laptop hard drive has powered down If you see this message then wait a few seconds and then try to print again The laptop and printer require a few seconds to power up again and reconnect to the wireless network Troubleshooting If you see this m
44. ng your Web browser and accessing any site e If there are other computers or resources on your wireless network then check to see if you can access them from your computer MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS NETWORK If the printer is not on the same wireless network as the computer then you will not be able to print wirelessly The SSID of the printer must match the SSID of the computer if the computer is already connected to the wireless network For Windows users 1 Obtain the SSID of the network that the computer is connected to a Type the IP address of your access point into the address field of your Web browser Troubleshooting If you do not know the IP address of the access point then do the following 1 Open the command window In Windows 8 From the Search charm type Run and then navigate to Apps list gt Run gt type cmd gt OK In Windows 7 or earlier a Click or click Start and then click Run b Inthe Start Search or Run dialog type cmd c Press Enter or click OK The command window opens 2 Type ipconfig and then press Enter Check the Wireless Network Connection section e The Default Gateway entry is typically the access point e The IP address appears as four sets of numbers separated by periods such as 192 168 2 134 b Type the user name and password of the access point when prompted c Click OK d Inthe Wireless settings section look for th
45. ogo identifying 28 40
46. ok instead of typing their e mail addresses repeatedly e Make sure you load the original document or photo facedown on the scanner glass and at the placement corner 26 You can load postcards photos small items transparencies photo paper or thin media such as magazine clippings e Close the scanner cover if possible to avoid dark edges on the scanned image e To send an e mail see Scanning directly to e mail using the printer software on page 24 Setting up the e mail function For Windows users 1 Run the E mail Setup Wizard In Windows 8 From the Search charm type Printer Home and then navigate to Apps list gt Printer Home gt select your printer gt Settings gt Set up the printer to e mail In Windows 7 or earlier a Click amp or Start b Click All Programs or Programs and then select the printer program folder from the list c Navigate to Printer Home gt select your printer gt Settings gt Set up the printer to e mail The E mail Setup Wizard opens 2 Follow the instructions on the computer screen For Macintosh users 1 From the Finder navigate to Applications gt select your printer folder gt Printer Settings gt Email 2 Follow the instructions on the computer screen and then click Save Settings Canceling an e mail To cancel an e mail press amp Wireless networking Wireless networking Information you will need to set up the printer ona wireless network
47. or facedown on the scanner glass 3 From the printer control panel navigate to gt Copy gt gt Copies 22 4 Press the left or right arrow button to select the number of copies 5 From the Copy menu screen press the up or down arrow button to scroll to the option you want to set and then press the left or right arrow button to scroll to the setting you want If necessary press us to make a selection 6 Select the copy mode e Press ee to switch to color mode e Press to switch to black and white mode When you select color or black only printing the light that corresponds to your choice comes on 7 Press a gt Note The selected copy settings are reset to the factory default after two minutes of printer inactivity Making a two sided duplex copy automatically The automatic duplex unit supports A4 and letter size paper If you need to make two sided copies using other paper sizes then see the instructions for making a two sided copy manually Note You cannot make two sided copies on envelopes card stock or photo paper 1 Load paper 2 Load the original document faceup into the ADF or facedown on the scanner glass 3 From the printer control panel navigate to gt Copy gt gt 2 Sided Copies 4 Press the left or right arrow button to select a two sided copying option e If you are copying a one sided document then press the arrow buttons to scroll to 1 sided to 2 sided e If you are copying a two si
48. ou make a selection 5 Press ys Follow the instructions on the printer display Scanning directly to e mail using the printer software Make sure you have set up your e mail settings before proceeding For more information see the section on e mailing in the User s Guide For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the computer do the following In Windows 8 From the Search charm type Printer Home and then navigate to Printer Home gt select your printer gt Scan Scanning In Windows 7 or earlier a Click or Start Click All Programs or Programs and then select the printer program folder from the list Navigate to Printer Home gt select your printer gt Scan 3 Select Email photo Email document or Email PDF Note You can select Email document only when an OCR application is stored on your computer Scanning starts and the scan progress dialog appears When the scan is finished a new e mail message is created with the scanned document automatically attached 4 Compose your e mail message Note If your e mail program does not open automatically then you can scan the document to the computer and then send it through e mail as an attachment For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the Finder select Applications and then launch the application you want to use Not
49. ps list gt Run gt type control printers gt OK In Windows 7 or earlier a Click or click Start and then click Run b Inthe Start Search or Run dialog type control printers c Press Enter or click OK 2 Right click the printer and then select Printer properties for Windows 7 or later or Properties earlier versions 3 Click the Ports tab and then locate the selected port The selected port has a check mark beside it in the Port column 4 ifthe Description column of the selected port indicates that it is a USB port then scroll through the list and select the port with Printer Port in the Description column Check the printer model in the Printer column to make sure you select the right printer port 5 Click OK and then try to print again MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED Note This solution applies to Windows users only 1 Open the printers folder In Windows 8 From the Search charm type run and then navigate to Troubleshooting Apps list gt Run gt type control printers gt OK In Windows 7 or earlier a Click or click Start and then click Run b Inthe Start Search or Run dialog type control printers c Press Enter or click OK 2 Right click the printer and then select Properties for Windows Vista or earlier or Printer properties for Windows 7 or later 3 Click the Ports tab 4 Click the box next to Enable bidirectional support if it is not already checked 5 Click App
50. pted to do so by the setup software e Make sure that you are using the latest version of the Wireless Setup Assistant application For more information visit www lexmark com Installing the Wireless Setup Assistant Macintosh only 1 Download the latest version of the Wireless Setup Assistant application from http support lexmark com 2 Double click the downloaded software installer package 3 Follow the instructions on the computer screen Launching the Wireless Setup Assistant 1 From the Finder navigate to Applications gt select your printer folder 2 Double click Wireless Setup Assistant and then follow the instructions on the computer screen 28 Note If you encounter problems while running the application then click What is Wi Fi Protected Setup Wi Fi Protected Setup WPS is a simple and secure configuration that allows you to establish a wireless home network and enable network security without requiring prior knowledge of Wi Fi technology It is no longer necessary to configure the network name SSID and WEP key or WPA passphrase for network devices Note WPS supports only networks that communicate through access points wireless routers The printer supports the following methods in connecting to a wireless network e Personal Identification Number PIN A PIN on the printer is entered into the wireless settings of the access point e Push Button Configuration PBC Buttons on both the prin
51. r Easily scan to a memory device or to multiple laptops or computers over a secure wireless network with up to 1200 dpi optical resolution Fax Do standalone black and color faxing at 33 6Kbps modem speed Other fax features include 99 speed dials automatic redial junk fax blocking and caller ID Photo printing Print high quality long lasting photos directly from digital memory cards PictBridge enabled digital cameras or USB flash drives SmartSolutions Simplify printer tasks that you frequently repeat by creating and customizing your printer solutions Using the SmartSolutions toolkit on the Web you can choose the printer tasks that you often perform apply your custom settings and download them to your printer as shortcuts that you can easily access anytime You can also customize your printer with solutions that display your online calendars online photo albums RSS feeds and more Shortcuts Save a set of frequently used printer settings available for a given task and then assign a shortcut name and shortcut number to it When you want to perform a task with those settings you can simply select the shortcut number on the printer instead of going through the usual process of adjusting the settings and options Eco Mode Save energy by activating Eco Mode It automatically dims the printer display light and puts the printer into Sleep mode after a specified period of inactivity Setting up the printer 1 Unpack the printer
52. rference and 2 this device must accept any interference received including interference that may cause undesired operation Any questions on this statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 For additional compliance information see the online documentation Index Index A aligning the printhead 15 B bidirectional communication enabling 35 buttons printer control panel arrow buttons 12 Back 13 Black 12 Cancel 13 Color 12 Eco Mode 13 Home 12 Power 12 Select 12 Start 12 C canceling copy job 23 e mail 26 print job 21 scan job 25 cannot delete documents from print queue 32 cannot print over wireless network 34 cannot print through USB 32 cartridges ink ordering 14 checking an unresponsive printer 30 checklist before you troubleshoot 30 cleaning printhead nozzles 16 Communication not available message 35 configuring Wi Fi Protected Setup PBC Push Button Configuration method 28 PIN Personal Identification Number method 28 conserving energy ink and paper 4 copies making 22 copy job canceling 23 copying 22 on both sides of the paper 22 tips 22 D documents printing 20 scanning using the touch screen 24 duplex copying automatic 22 printing automatic 20 duplex unit 12 E emission notices 38 energy conserving 4 e mail function setting up 26 e mailing c
53. rks the printer and the computer should be within 100 feet 30 meters of the access point wireless router e The Wi Fi indicator is green and successfully connected e The printer driver is installed on the computer from which you are performing a task e The correct printer port is selected e The computer and printer are both connected to the same wireless network 33 e The printer is located away from obstacles or electronic devices that could interfere with the wireless signal Make sure the printer and access point are not separated by poles walls or support columns containing metal or concrete Many devices can interfere with the wireless signal including baby monitors motors cordless phones security system cameras other wireless networks and some Bluetooth devices Printing a network setup page A network setup page lists the configuration settings of the printer including the IP address and MAC address of the printer 1 Load plain paper 2 From the printer control panel navigate to gt Setup gt gt Network Setup gt gt Print Network Setup Page gt Locating IP addresses For Windows users 1 Open the command window In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type cmd gt OK In Windows 7 or earlier a Click or click Start and then click Run b Inthe Start Search or Run dialog type cmd c Press Enter or click OK 2 Type ipconfig and the
54. roubleshooting If you are having trouble setting up your printer on a network print a network setup page and then see the comprehensive User s Guide available on the Software and Documentation CD Also make sure to check the network indicator lights to verify the connection status of the printer For more information on the location of the network indicator lights see Using the printer control panel on page 12 Wireless troubleshooting checklist Before beginning to troubleshoot the wireless printer verify the following e The printer the computer and the access point wireless router are all plugged in and turned on e The wireless network is working properly Try accessing other computers on your wireless network If your network has Internet access then try connecting to the Internet over a wireless connection Your SSID is correct Print a network setup page to verify the SSID the printer is using If you are not sure if your SSID is correct then run the wireless setup again e Your WEP key or WPA passphrase is correct if your network is secure Log on to the access point and check the security settings A security key is like a password All devices on the same wireless network using WEP WPA or WPA2 share the same security key If you are not sure if your security information is correct then run the wireless setup again e The printer and the computer are within the range of the wireless network For most netwo
55. ter and the access point are pushed within a given period of time Look for any of these identifier marks to check if your access point is WPS certified Wi Fi PROTECTED SETUP Wi Fi PROTECTED You can find these WPS logos on the side back or top of your access point For more information on accessing the wireless settings and determining the WPS capability of your access point see the documentation that came with the access point or contact your system support person Configuring Wi Fi Protected Setup manually Note Make sure your access point wireless router is Wi Fi Protected Setup WPS certified For more information see the User s Guide If your printer or device has not yet been configured for wireless connection and you want to configure it using WPS then push the WPS button on the wireless router Wait for the printer control panel to display a message to begin WPS configuration There might be a short delay before the message appears If nothing happens after 30 seconds then do one of the following Use THE PusH BUTTON ConriGURATION PBC METHOD 1 From the printer control panel navigate to gt Setup gt gt Network Setup gt gt Wireless 802 11b g n gt Ag gt Network Connection Setup gt gt Wireless gt gt Wi Fi Protected Setup gt gt WPS PBC Mode gt Kis Wireless networking 2 Follow the instructions on the printer display Use THE PERSONAL IDENTIFICATION Numeer PIN METHOD 1 From
56. th the settings you want press I to start scanning Scanning to a local computer 1 Load the original document faceup into the ADF or facedown on the scanner glass 2 From the printer control panel navigate to gt Scan gt gt Computer gt USB Connected Computer gt The USB connected computer will receive the scan by default Note Make sure the scan software is installed on the destination computer 24 3 Press the up or down arrow button to scroll to the scan option you want to set and then press the left or right arrow button to scroll to the setting you want Set the color quality original image size and other scan options If necessary press W each time you make a selection 4 Press lt b Scanning to a flash drive or memory card Notes e Some features are available only in select printer models e Make sure your flash drive or memory card is not write protected 1 Load the original document faceup into the ADF or facedown on the scanner glass 2 From the printer control panel navigate to gt Scan gt gt Memory Device 3 Insert the flash drive or memory card and then press i Note The printer reads only one memory device at a time 4 Press the up or down arrow button to scroll to the scan option you want to set and then press the left or right arrow button to scroll to the setting you want Set the color quality original image size and other scan options If necessary press each time y
57. the Paper Type pop up menu choose a supported paper type 8 From the print options pop up menu choose Layout 9 From the Two Sided pop up menu choose Long Edge binding or Short Edge binding e For Long Edge binding pages are bound along the long edge of the page left edge for portrait top edge for landscape Portrait Landscape e For Short Edge binding pages are bound along the short edge of the page top edge for portrait left edge for landscape Printing Portrait Landscape 10 Click Print Printing photos from a flash drive 1 Load photo paper 2 Insert a flash drive or digital camera set to mass storage mode 3 Use the up or down arrow button to select a photo printing option and then press 7 e Select and Print allows you to choose a layout the number of photos per page paper settings photo size photo quality and to sharpen the quality of graphics e Print Photos allows you to print all photos selected photos by photo range and print photos using predefined photo size templates 4 To adjust the print settings press the up or down arrow button to scroll to the option you want to set and then press the left or right arrow button to scroll to the setting you want If necessary press KA to make a selection 5 Press N Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Canceling print jobs To cancel a print job from the printer control
58. the display on page 30 igs e Software did not install on page 31 e Print job does not print or is missing pages on page 31 e Printer is printing blank pages on page 32 e Printer is busy or does not respond on page 32 e Cannot delete documents from the print queue on page 32 e Cannot print through USB on page 32 30 Installation screen did not appear during installation If the Before you troubleshoot checklist does not solve the problem then try the following For Windows users 1 Double click the software installer package Wait for the installation dialog to appear If you are using a Software and Documentation CD and the installation dialog does not appear then do the following In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type D Setup exe gt OK In Windows 7 or earlier a Click or click Start and then click Run b Inthe Start Search or Run dialog type D setup exe c Press Enter or click OK Note D is the letter of your CD or DVD drive 2 Click Install and then follow the instructions on the computer screen For Macintosh users 1 From the Finder desktop click the CD icon 2 Double click the software installer package and then follow the instructions on the computer screen Incorrect language appears on the display If the Before you troubleshoot checklist does not solve the problem then try one or
59. throwing it away e Recycle paper from discarded print jobs e Use recycled paper To read the Lexmark Environmental Sustainability Report see www lexmark com environment Note Your printer may not come with some of these programs or some of the functions of these programs depending on the features of the printer that you purchased Printer models The installation software CD that came with your printer works for the following printer models e Lexmark S315 e Lexmark S319 About your printer Printer features Depending on the model your printer comes with features that will help you manage and accomplish printing and imaging tasks Wireless or Ethernet networking Print and scan from anywhere in your home or office over a secure wireless or Ethernet network as well as share the printer among multiple computers Intuitive touch screen Use the full featured color touch screen for fast easy access to all the printer menus The large screen also allows you to view and print photos directly from your digital camera or memory device without using a computer Print Print documents and PDFs quickly from a computer or from a USB flash drive Built in two sided printing lets you save money and the environment Copy Copy documents and photos with one touch computer free black or color copying Enjoy 25 to 400 reduction and enlargement capacity Scan Scan documents and photos fast and easily with the high resolution scanne
60. tions or select from available options on the printer display Return to the previous screen Note If the printer does not recognize the memory device then remove and reinsert it Exit from one menu level to a higher one Using flash drives Supported file types e jpg jpeg jpe Joint Photographic Experts Group e tiff tif Tagged Image File Format Using a flash drive with the printer Make sure the flash drive contains files that are supported by the printer For more information see Supported file types on page 13 1 Insert a flash drive into the USB port Notes e The flash drive uses the same port that is used for a PictBridge camera cable e An adapter may be necessary if your flash drive does not fit directly into the port Ordering and replacing ink cartridges 14 Notes Ordering and replacing ink cartridges e To get more ink order high yield ink cartridges e Depending on your country or region you may get the ink cartridges individually or in multiple packs Ordering ink cartridges You can order a mix of standard ink cartridges and high yield ink cartridges depending on your needs Lexmark 310 Series models except Lexmark 319 e For page yield information visit www lexmark com yields Se oe e The cartridges used for printing documents can also be used for printing photos cartridge e For best results use only genuine Lexmark ink cartridges Black cartridge 150 High y
61. tware ssss sesssseesssssersrsssrrrsssrrrrsssseree 24 SC AEN CO a IL Fe rear a EEE AA ATT 25 CAPAC SIE SCAN JODS ernes E E tresyeeaeenersenunooters 25 EUa E E A A E E E E A E E OC SEMIN S CaM ae E E EA 26 CANCE IIE an EM leenaren E EA 26 Wireless N tworking ccccccccscsccscscsscecsccscecsscsccccscsccscecsscscesseese 27 Information you will need to set up the printer on a wireless NEtWOKK ccccccsssseeeees 27 Installing the printer ON a wireless NECWOFK cccccessssececcccssessesceecseeeseceeeceseaueaeseeeeasanes 27 What is WIFI Protected SOtU 0 tse csndessewacidenravensd yncansawecenyeceuvescanlee es E 28 Configuring Wi Fi Protected Setup MaNUAlY ccccccccsssseececeeesseececeeeeeceeesauesceessanenss 28 Troubleshooting ssesesessesececesescecescscecescscesesoecoecesoececesescecesesseses 0 NOTCE Soseo EEEE EENE EE SO Editiom VV VC sats eeen E a e E E E EE EE EA S 38 aLe PEE E E AEE EE AE AEEA AE EE oo About your printer About your printer Finding information about the printer The Quick Reference Guide contains instructions on adding your printer to a wireless network setting up a fax connection and accomplishing common printer tasks like printing copying scanning and faxing It also includes information on troubleshooting printer setup issues as well as solving basic networking and faxing problems Note Some functions are available only in select printer mod
62. uments from print queue 32 printer features 5 models 4 setting up 5 printer control panel 11 display 12 layout 12 using 12 Wi Fi indicator 13 printer does not respond 32 printer features 5 printer models 4 printer printing blank pages 32 printer problems basic solutions 30 printer software installing Windows 17 printers supported 21 printhead aligning 15 printhead access area 12 printhead nozzles cleaning 16 printing documents 20 network setup page 33 on both sides of the paper 20 photos from a flash drive 21 two sided 20 publications finding 4 Push Button Configuration method using 28 R recycling 4 replacing ink cartridges 14 Index S safety information 2 scan job canceling 25 scanner cover 11 scanner glass 12 scanner unit 12 scanning creating a PDF from scan 25 documents for e mailing 24 tips 24 to a flash drive 24 to a local computer 24 to a memory card 24 using the touch screen 24 selecting the wireless port 35 setting up printer 5 setup troubleshooting cannot print through USB 32 incorrect language appears on display 30 installation screen did not appear automatically 30 page does not print 31 printer does not respond 32 printer printing blank pages 32 software did not install 31 software did not install 31 supported file types 13 supported operating systems 17 supported printers 21 T technical support 30 tips for copying 22 e mailing 26 scanning 24 tray extension 11 troubleshooting
63. version 10 5 0 or later Macintosh PowerPC OS X version 10 4 0 or later Debian GNU Linux 6 0 and 5 0 Fedora 17 16 15 and 14 Linpus Linux Desktop 9 6 Linux Mint 12 10 and 9 Linux openSUSE 12 1 11 4 11 3 and 11 2 PCLinux OS 2010 Red Flag Linux Desktop 6 0 Red Hat Enterprise Linux WS 6 WS 5 and WS 4 SUSE Linux Enterprise Desktop 11 and 10 SUSE Linux Enterprise Server 11 and 10 Ubuntu Linux 12 04 11 10 11 04 10 10 10 04 and 9 04 IBM AIX 7 1 6 1 5 3 and 5 2 17 e HP UX 11 31 11 23 and 11 11 e Solaris SPARC 10 9 and 8 e Solaris SPARC x86 10 The printer driver for this operating system is available only at http support lexmark com Note Information on additional operating system versions that are compatible with the printer may be available on our Web site Installing the printer software Notes e If you installed the printer software on the computer before but need to reinstall the software then uninstall the current software first e Close all open software programs before installing the printer software 1 Obtain a copy of the software installer package e From the Software and Documentation CD that came with your printer From our Web site Go to http support lexmark com and then navigate to SUPPORT amp DOWNLOAD gt select your printer gt select your operating system 2 Double click the software installer package Wait for the installation dialog to

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