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Lexmark PRO5500 Printer User Manual

1. Type the user name and password of the access point when prompted Click OK In the Wireless settings section look for the SSID Write down the SSID 0 aoao F amp F Note Make sure you copy it exactly including any capital letters 2 Obtain the SSID of the network that the printer is connected to a From the printer print a network setup page Troubleshooting b Inthe Wireless section look for SSID 3 Compare the SSID of the computer and SSID of the printer If the SSIDs are the same then the computer and the printer are connected to the same wireless network If the SSIDs are not the same then run the utility again to set up the printer on the wireless network used by the computer For Macintosh users with an AirPort base station In Mac OS X version 10 5 or later 1 From the Apple menu navigate to either of the following e System Preferences gt Network gt AirPort e System Preferences gt Network gt Wi Fi The SSID of the network that the computer is connected to appears in the Network Name menu 2 Write down the SSID In Mac OS X version 10 4 or earlier 1 From the Finder navigate to Applications gt Internet Connect gt AirPort The SSID of the network that the computer is connected to appears in the Network menu 2 Write down the SSID For Macintosh users with an access point 1 Type the IP address of the access point in the address field of your Web browser and then continue to step
2. About your printer Navigating menus using the touch screen Sepa Ph 1 5 of 10 TI Ea ian B Right arrow Scroll right Save your setting Scroll bar Scroll up and down the menu list Down arrow Scroll down E Up arrow Scroll up 16 Tips Use your fingers to navigate the screen The touch screen does not work if you use other tools or devices to navigate Drag the scroll bar or touch the arrows until the menu or setting that you want appears on the display Flick the screen by dragging your finger up or down the screen and then lifting your finger off the screen To navigate to the next or previous screen flick sideways It will have the same effect as selecting the left or right arrow To confirm a setting or select a menu or item touch it If necessary touch OK or Accept after making a selection or changing a setting Note All the instructions in this guide start from the home screen If you are not on the home screen then touch A For example to navigate to Paper Type and select the default paper type setting 1 2 3 Touch F gt Paper Setup gt Paper Type Note For select printer models with two paper trays installed touch ft select the paper tray and then touch Paper Setup gt Paper Type Scroll up or down using the scroll bar or arrows or by flicking the screen up or down to view the list of paper types Select a paper type setting by touching it and then touch
3. Contact technical support Access the User s Guide Lexmark Phone Book Manage your fax contacts referred to as Phone Book Abbyy Sprint OCR Scan a document and produce text that you can edit with a word processing program Lexmark Wireless Setup Utility Set up the wireless printer on a wireless network referred to as Wireless Setup Utility e Change the wireless settings of the printer Note This program is installed automatically with the printer software if the printer has wireless capability Lexmark Tools for Office Access your favorite settings in Microsoft Office 2007 referred to as Tools for Office Printer Setup Utility Configure the fax and e mail settings of your printer Status Messenger Learn more about the printing problems encountered Status Monitor Center Check the supplies status of your printer e Order supplies online Product Update Receive automatic notifications of updates to your printer software when new updates are available Use the When you click File gt Print gt Properties with a document open a Printing Preferences dialog appears The dialog lets you select options for the print job such as the following Printing Preferences Select the number of copies to print Print two sided copies Select the paper type Add a watermark Enhance images Save settings Note Printing Preferences is installed automatically with the printer software Note Your p
4. gt Setup gt fj gt Network Setup gt fj gt Ethernet 10 100 gt ij gt Network Connection Setup gt Kii gt TCP IP gt fag gt IP Address gt fay If the printer or the laptop does not have an IP address or if either has an address of 169 254 x y where x and y are any two numbers between 0 and 255 then do the following 1 Turn off the device that does not have a valid IP address the laptop the printer or both 2 Turn on the device and then check the IP addresses again If the printer or the laptop still does not receive a valid IP address then there is a problem with your wireless network Try the following e Make sure your access point wireless router is turned on and is working e Remove any objects that could be blocking the signal e Temporarily turn off any unnecessary wireless devices on your network and pause any network intensive activities like large file transfers or network games If the network is too busy then it is possible that the printer is not receiving the IP address within the allowed time e Make sure your DHCP server which may also be your wireless router is working and is configured to assign IP addresses If you are not sure how to do this then refer to the manual that came with your wireless router If the printer and computer have valid IP addresses and the network is operating correctly then continue troubleshooting MAKE SURE THE WIRELESS PORT IS SELECTED Note This solution app
5. gt Advanced Options 4 From the Ink to Use pop up menu choose either of the following e Color Black to use four inks including black e Color Only to use cyan magenta and yellow inks 5 From the Color Preferences area choose Natural or Vivid or choose Use ICC Test Chart Process 6 Click Print Printing on both sides of the paper duplexing automatically The automatic duplex unit supports A4 A5 letter legal statement and executive size paper Notes e Other paper sizes may be supported e Do not remove the page until printing stops For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Navigate to Layout tab gt Print on Both Sides Duplex area gt select Print on both sides 4 Click OK to close any printer software dialogs 5 Click OK or Print To return to single sided printing repeat steps 1 and 2 and then navigate to Layout tab gt Print on Both Sides Duplex area gt select Print on one side only For Macintosh users 1 With a document open choose File gt Page Setup 2 From the Page Setup dialog set the printer paper size and orientation 3 Click OK Printing From the menu bar choose File gt Print From the Printer pop up menu choose your printer From the print options pop up menu choose Quality amp Media From the Paper Type pop up menu choose Plain Paper From the print options pop up menu
6. require a few seconds to power up again and reconnect to the wireless network If you see this message again after you have waited long enough for the printer and the laptop to connect to the network then there may be a problem with your wireless network Make sure that the laptop and printer have both received IP addresses For Windows users 1 Open the command window In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type cmd gt OK In Windows 7 or earlier a Click iy or click Start and then click Run b Inthe Start Search or Run dialog type cmd c Press Enter or click OK 2 Type ipconfig and then press Enter The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 For Macintosh users 1 From the Apple menu navigate to About This Mac gt More Info 2 From the Contents pane choose Network 3 If you are connected over a wireless network then choose AirPort from the Active Services list Troubleshooting The Router entry is typically the access point Locating the printer IP address e From the printer print a network setup page In the TCP IP section look for Address e View the printer settings From the printer control panel navigate to either of the following h gt Setup gt gt Network Setup gt gt Wireless 802 11 b g n gt fj gt Network Connection Setup gt Kij gt TCP IP gt fag gt IP Address gt fay ih
7. select your printer gt Scan In Windows 7 or earlier a Click t or Start b Click All Programs or Programs and then select the printer program folder from the list c Navigate to Printer Home gt select your printer gt Scan 3 Select Email photo Email document or Email PDF Note You can select Email document only when an OCR application is stored on your computer Scanning starts and the scan progress dialog appears When the scan is finished a new e mail message is created with the scanned document automatically attached 4 Compose your e mail message Note If your e mail program does not open automatically then you can scan the document to the computer and then send it through e mail as an attachment For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the Finder select Applications and then launch the application you want to use Note Use any application that supports both your printer and an e mailing option such as Image Capture 3 From the list of devices select your printer Note For information on finding the list of devices check the documentation that came with the application or search for Scanning an image in the Search field of the Help menu 4 Adjust the scan settings as needed GY If applicable click Te on the preview dialog for more information 5 Set the e mail application as the scan destination and then start the scan j
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9. Embedded Web Server Scan to Network Folder Add or manage a folder destination when the Scan to Network application is Setup used Notes e This feature may not appear in the Embedded Web Server depending on your printer model To use this feature first make sure you are using the Hyper Text Transfer Protocol Secure HTTPS connection Manage Shortcuts Add or manage shortcut settings for a printer task Note This feature may not appear in the Embedded Web Server depending on your printer model Manage Profiles View the IP address of a profile or delete it Note This feature may not appear in the Embedded Web Server depending on your printer model Address Book Setup Add or manage address book contacts when sending e mails Intervention View any messages from the printer requesting intervention from the user Management Import Export Import or export a configuration file Additional Solutions Install customize or uninstall a solution Device Management Allow the Embedded Web Server to collect data from the printer 3 Click Submit to save or click Reset Form to discard the new settings Using SmartSolutions Using SmartSolutions What are SmartSolutions SmartSolutions are applications for touch screen printer models The SmartSolutions Web site http smartsolutions lexmark com lets you add customized one touch solutions to your printer to streamline repetitive copying scanning and printing tasks SmartS
10. Is ENABLED IN WinDows 1 Run the Device Manager In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type devmgmt msc gt OK Troubleshooting In Windows 7 or earlier a Click w or click Start and then click Run b Inthe Start Search or Run dialog type devmgmt msc c Press Enter or click OK The Device Manager opens 2 Click the plus sign beside Universal Serial Bus controllers If USB Host Controller and USB Root Hub are listed then the USB port is enabled For more information see the computer documentation REMOVE AND REINSTALL THE PRINTER SOFTWARE Fax troubleshooting e Fax troubleshooting checklist on page 53 e Cannot send faxes on page 53 e Cannot receive faxes on page 54 e Cannot run the fax software on page 54 Fax troubleshooting checklist If you encounter problems sending and receiving faxes then check the connection first 1 Check for a dial tone on the telephone line by plugging an analog telephone into the wall jack DSL filter VolP device or cable modem where you connected the printer Make sure you plug the telephone into the same port If you do not hear a dial tone then contact your line provider 2 While the printer is connected to the telephone line check for a dial tone by plugging an analog telephone into the Tay port of the printer If you do not hear a dial tone then use the checklist below Listen for a dial tone
11. THE MINIMUM SYSTEM REQUIREMENTS TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHecK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold ly for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer Recovering the security PIN of the printer Contact customer support 51 Print job does not print or is missing pages If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on and then open the ink cartridge access door 2 Make sure the cartridges are inserted correctly The cartridges should click firmly into their matching color slots 3 Clo
12. access point or contact your system support person Installing the printer on a wireless network Using the Wireless Setup Utility Windows only The Wireless Setup Utility lets you e Configure the printer to join an existing wireless network e Add a printer to an existing ad hoc network 44 e Change the wireless settings after installation e Install the printer on additional network computers Notes e This program is applicable only in select printer models e Make sure the printer is turned on e Make sure the wireless network adapter installed in your printer is attached and working properly e Do not connect the installation or network cables until prompted to do so by the setup software Installing the Wireless Setup Utility Windows only 1 Obtain a copy of the software installer package e From the Software and Documentation CD that came with your printer From our Web site Go to http support lexmark com and then navigate to SUPPORT amp DOWNLOAD gt select your printer gt select your operating system 2 Double click the software installer package Wait for the installation dialog to appear If you are using a Software and Documentation CD and the installation dialog does not appear then do the following In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type D Setup exe gt OK In Windows 7 or earlier a Click w or click Start and then click Ru
13. automatic redial junk fax blocking and caller ID Photo printing Print high quality long lasting photos directly from digital memory cards PictBridge enabled digital cameras and USB flash drives SmartSolutions Simplify printer tasks that you frequently repeat by creating and customizing your printer solutions Using the SmartSolutions toolkit on the Web you can choose the printer tasks that you often perform apply your custom settings and download them to your printer as shortcuts that you can easily access anytime You can also customize your printer with solutions that display your online calendars online photo albums RSS feeds and more Eco Mode Save energy and paper by activating Eco Mode It automatically dims the printer display light puts the printer into Sleep mode after a specified period of inactivity and prints on both sides of the paper for print copy and fax jobs Setting up the printer 1 Unpack the printer Notes e Do not attach the USB cable until prompted to do so e Place the printer near the computer during setup If you are setting up on a wireless network then you may move the printer after setup is complete e Contents may vary by model and region 2 To initiate printer setup using a computer insert the installation software CD or download the printer driver About your printer Tae os a ae 4 Pull the paper tray completely out of the printer With a CD or DVD drive Windows Macin
14. by the printer 1 Insert a memory card or flash drive When the printer detects the memory device Memory Card DetectedorStorage Device Detected appears on the display 2 If document files are stored on the memory device then the printer automatically switches to File Print mode If document files and image files are stored on the memory device then press the left or right arrow button to scroll to Documents and then press OK 3 Press the up or down arrow button to scroll to the document and then press Eio select the document for printing 4 From the Print Options menu screen use the arrow buttons to select your printing options and then press ox if necessary Note You may select the number of copies color mode print quality paper settings and paper saving options You can also enhance sharpness and use separator sheets 5 Press ise l Printing Canceling print jobs To cancel a print job from the printer control panel press x and then press OK Printing stops and the printer returns to the home screen To cancel a print job from the computer do the following For Windows users 1 Open the printers folder In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type control printers gt OK In Windows 7 or earlier a Click iy or click Start and then click Run b Inthe Start Search or Run dialog type control printers c Press Enter or click OK 2 Double clic
15. choose Layout ow on DO WM A From the Two Sided pop up menu choose Long Edge binding or Short Edge binding e For Long Edge binding pages are bound along the long edge of the page left edge for portrait top edge for landscape Portrait Landscape e For Short Edge binding pages are bound along the short edge of the page top edge for portrait left edge for landscape Portrait Landscape 10 Click Print Printing photos using the printer control panel 1 Load photo paper 2 Insert a memory card flash drive or digital camera set to mass storage mode The Memory Device screen appears on the display 3 Touch View Photos The Select Photos screen appears 4 Touch the photo or photos you want to print 25 Tips e If you want to clear a selected photo then touch the photo again e If you want to view more photos then touch the left or right arrow and then touch the photo to select it 5 When you are finished selecting the photos you want to print touch Layout 6 If you want to change the print settings then touch Change Settings If necessary touch Accept each time you make a selection 7 Press I gt Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Printing documents from a memory card or flash drive Notes e The printer reads only one memory device at a time e Make sure the memory device contains document files that are supported
16. click Start and then click Run 55 b Inthe Start Search or Run dialog type cmd c Press Enter or click OK 2 Type ipconfig and then select Go or Enter The IP address appears as four sets of numbers separated by periods such as 123 23 123 123 For Macintosh users 1 From the Apple menu navigate to About This Mac gt More Info 2 From the Contents pane choose Network 3 If you are connected over a wireless network then choose AirPort from the Active Services list Locating the printer IP address e You can locate the printer IP address by viewing the printer network setup page See the User s Guide on the software installation CD for more information on printing a network setup page Cannot print over wireless network If you encountered problems while installing or if your printer does not appear in the printers folder or as a printer option when sending a print job then try uninstalling and reinstalling the software Before you reinstall the software check the troubleshooting checklist and then try one or more of the following TURN THE ACCESS POINT WIRELESS ROUTER OFF AND THEN BACK ON Wait one minute for the printer and computer to reestablish the connection This can sometimes refresh network connections and resolve connectivity issues DISCONNECT FROM YOUR VPN sESSION When you are connected to another network through a VPN connection you will not be able to access the printer over your wireless network End your VP
17. license agreement to any subsequent user of this printer The patented Lexmark inkjet cartridges and their contents are licensed subject to a restriction that they may be used only once After this single use the license to use the print cartridges and their contents terminates and you agree to return them only to Lexmark for recycling Replacement inkjet cartridge s sold without these terms are available through www lexmark com and may be refilled by you or a third party as the only cartridge alternative to be used with the licensed printer Important safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Do not place or use this product near water or wet locations Use only the power supply and power cord provided with this product or the manufacturer s authorized replacements CAUTION POTENTIAL INJURY To reduce risk of fire use only the telecommunications RJ 11 cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public switched telephone network CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such prob
18. printer If the fax version of the printer is not on the list then choose Add a printer and then choose the fax version of the printer 3 Enter the name and number of the recipient 4 Click Fax Receiving faxes Tips for receiving faxes When receiving faxes e Make sure that the printer is on and connected to a working telephone DSL or VoIP line The line is working if you hear a dial tone Faxing 43 e If you set the printer to receive faxes manually Auto Answer Off then make sure that the ringer Warning Potential Damage Do not touch the cables or the a and TH ports while actively receiving a volume is not set to Off fax e If you have set the printer to receive faxes automatically Auto Answer On then load paper in the printer Receiving faxes automatically 1 Make sure that Auto Answer is on From the home screen navigate to F gt Fax Setup gt Ringing and Answering gt Auto Answer gt On gt Accept 2 Set the number of rings before the printer picks up incoming faxes a Touch Pick up on the b Set the number of rings and then touch Accept When the number of rings you set is detected the printer automatically receives the incoming fax Warning Potential Damage Do not touch the cables or the a and Tay ports while actively receiving a fax Tips e ifthe printer is sharing the line with other analog devices telephone answering machine then set the printer to pick up calls two rings after the
19. the number or series of numbers that you press before you can dial the actual fax number or telephone number If the printer is in an office setting or in a private branch exchange then this can be a specific number that you need to press so you can make a call outside the office 1 From the home screen navigate to F gt Fax Setup gt Dialing and Sending gt Dial Prefix 2 Check the prefix If the prefix is not correct then enter the correct prefix and then touch Accept Cannot receive faxes If the Fax troubleshooting checklist does not solve the problem then try one or more of the following MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP If the printer is sharing the line with other devices then make sure that the following are set e Auto Answer is on e The printer picks up on a greater number of rings than the other devices e The printer picks up on the correct distinctive ring if you subscribe to a distinctive ring service MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT The printer is an analog device If you are using a PBX system then make sure that the printer is connected to an analog port on the PBX You may need a digital line converter that converts digital signals into analog signals MAKE SURE TO FREE UP PRINTER MEMORY The printer saves an incoming fax to the printer memory before it prints the fax If the printer runs out of ink or runs out of paper while receiving t
20. the wall outlet and then turn on the printer If this problem persists then check our Web site for updates for your printer software or firmware 52 RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold cl for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer Cannot delete documents from the print queue If you have jobs stuck in the print queue and cannot delete them to get other jobs to print then the computer and printer may not be communicating RESTART THE COMPUTER AND TRY AGAIN REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER Cannot print through USB If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHECK THE USB CONNECTION 1 Check the USB cable for any damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port Maxe SURE THE USB port
21. then load original documents or photos on the scanner glass Tips for scanning e Use the ADF when scanning two sided pages if your printer supports duplex scanning and the ADF supports the original document size e Use the scanner glass when scanning two sided pages if your printer does not support duplex scanning or the ADF does not support the original document size e When using the ADF adjust the paper guides on the ADF to the width of the original document e To easily retrieve a document after copying or scanning lift the ADF input tray e When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass e When the document to be scanned is in place with the settings you want press gt to start scanning 29 Scanning to a local computer 1 Load the original document 2 From the home screen touch Scan gt Computer gt USB Connected Computer The USB connected computer is the default destination that will receive the scan Note Make sure the scan software is installed on the destination computer 3 Select the output file type you want to create and other scan options If necessary touch Accept each time you make a selection 4 Press Ty The scan is complete when a message appears on the printer contr
22. using a Software and Documentation CD and the installation dialog does not appear then do the following In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type D Setup exe gt OK In Windows 7 or earlier a Click se or click Start and then click Run b Inthe Start Search or Run dialog type D setup exe c Press Enter or click OK Note D is the letter of your CD or DVD drive In Macintosh Click the CD icon on the desktop 3 Click Install and then follow the instructions on the computer screen Using the printer software Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD all the necessary software was installed You may have chosen to install some additional programs The following table provides an overview of various software programs and what they can help you do If you did not install these additional programs during initial installation then reinsert the installation software CD run the installation software and then click Advanced Options gt Install Additional Software Printer software Lexmark Printer Home Launch applications or programs referred to as Printer Home Scan or e mail a photo or document Edit scanned documents Scan documents to PDF Adjust settings for the printer Order supplies Maintain ink cartridges Register the printer
23. 2 If you do not know the IP address of the access point then do the following a From the Apple menu navigate to either of the following e System Preferences gt Network gt AirPort e System Preferences gt Network gt AirPort b Click Advanced or Configure c Click TCP IP The Router entry is typically the access point 2 Type your user name and password when prompted and then click OK 3 Inthe Wireless settings section look for the SSID 4 Write down the SSID security type and the WEP key WPA passphrase if shown Notes e Make sure you copy the network information down exactly including any capital letters e Store the SSID and the WEP key or WPA passphrase in a safe place for future reference 57 MAKE SURE YOUR OPERATING SYSTEM IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AirPort The printer supports wireless printing only through AirPort base stations for Mac OS X version 10 5 or later Communication not available message appears when printing wirelessly Try one or more of the following MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK If you are using a laptop and have power saving settings enabled then you may see the Communication not available message on your computer screen when you attempt to print wirelessly This can occur if the laptop hard drive has powered down If you see this message then wait a few seconds and then try to print again The laptop and printer
24. Accept to save the setting Using memory cards and flash drives Using a memory card or flash drive with the printer Insert a memory card into the card slot or a flash drive into the USB port About your printer 17 Notes Inserting a memory card Inserting a flash drive e Ifthe printer does not recognize the memory device then remove and reinsert it e Ifa flash drive or a digital camera set to mass storage mode is inserted into the USB port while a memory card is in the card slot then the display prompts you to choose which memory device to use Supported memory cards and file types Memory card File type Secure Digital SD Documents Secure Digital High Capacity SDHC e pdf Adobe Portable Document Format Micro Secure Digital with adapter Micro SD Images Mini Secure Digital with adapter Mini SD e jpg jpeg jpe Joint Photographic Experts Notes Notes MultiMedia Card MMC enone a i e Insert the card with the brand name label facing e The flash drive uses the same port that is used Reduced Size MultiMedia Card with adapter anit Oh lace CASE PIE Pormat up for a PictBridge camera cable RS MMC e Make sure any arrows on the card point toward e An adapter may be necessary if your flash MultiMedia Card mobile with adapter the printer drive does not fit directly into the port MMCmobile e If necessary connect the memory card to the Memory Stick adapter that came with it Memory Stick PRO e Make sure that th
25. ETHOD 1 From the printer control panel navigate to F gt Network Setup gt Wireless Networking gt Wi Fi Protected Setup gt PIN Method 2 Follow the instructions on the printer display 46 Using the Embedded Web Server Using the Embedded Web Server The Embedded Web Server lets you view and remotely customize printer settings even when you are not physically near the printer You can also view reports on printer activities monitor and order printer supplies online contact customer support and download updates for your printer The Embedded Web Server requires that the printer is connected to your network For more information on connecting the printer to your network see the printer User s Guide Accessing the Embedded Web Server Note Make sure the printer is connected to your network For more information see the printer User s Guide 1 Obtain the printer IP address e From the printer home screen e From the TCP IP section in the Networks Ports menu Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Open a Web browser and then type the printer IP address in the address field The Embedded Web Server appears Understanding the home page 47 Use the T o Access the Embedded Web Server menus Header bar e View a brief summary of your printer supplies e View the information on printer model IP address contact information and location e Access t
26. LEXMARK Pro5500 Series Quick Reference Guide October 2012 www lexmark com Important Message About Cartridge Recycling Please Read Before Opening Your Inkjet Cartridge Box At Lexmark we take our commitment to the environment seriously and we encourage our customers to participate in our easy no cost method for returning empty Lexmark cartridges to Lexmark for proper recycling We will insure that cartridges are properly handled with zero waste to landfills Note Not all countries and regions offer recycling programs Go to www lexmark com recycle Follow instructions to request postage paid bags Bags usually arrive within 7 10 days Place the empty Lexmark branded inkjet cartridge s in the postage paid return bag and then seal the bag If you re sending single color tanks we recommend that you send at least two at a time to maximize the environmental benefits Mail the bag to Lexmark s recycling partner The bag is pre addressed Visit www lexmark com recycle to learn more about recycling Lexmark branded cartridges are always made with all new parts though components may contain recycled material For warranty returns call 1 800 332 4120 This patented printer is licensed for and designed to work with only genuine Lexmark inkjet cartridges for the life of the patented printer You agree to 1 use only genuine Lexmark inkjet cartridges with this printer except as otherwise provided below and 2 pass this
27. N session and try printing again Maxe sure Demo MODE IS TURNED OFF Select printer features are not available when Demo Mode is turned on From the home screen navigate to Fa gt Demo Mode gt Off gt save the setting CHECK your WEP key or WPA PASSPHRASE If your access point is using WEP security then the WEP key should be e Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F a f and 0 9 Troubleshooting or e Exactly 5 or 13 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WEP key are case sensitive If your access point is using WPA or WPA2 security then the WPA WPA2 preshared key passphrase should be e Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or e From 8 to 63 ASCII characters ASCII characters are letters numbers and symbols found ona keyboard ASCII characters in a WPA WPA2 preshared key passphrase are case sensitive Note If you do not know this information then see the documentation that came with the wireless network or contact the person who set up your wireless network CHECK IF YOUR ACCESS POINT HAS AN ASSOCIATION REGISTRATION BUTTON Wireless broadband boxes in Europe the Middle East and Africa such as Livebox AliceBox N9UF Box Freebox or Club Internet may require you to press an association registration button when adding the printer to your wireless network If you
28. Phone Port on the cable modem The port labeled Phone Line 2 or Fax Port is not always active You may need to pay extra to your cable provider if you want to activate the second phone port 3 Remove the protective plug from the Tay port of the printer and then connect the telephone to the port Tips for this setup e To make sure that the phone port on the cable modem is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active Setting up the printer to fax e If you need two phone ports for your devices but do not want to pay extra then do not plug the printer into the second phone port You can use a phone splitter Plug the phone splitter into the Phone Line 1 or Phone Port and then plug the printer and telephone into the splitter Make sure you use a phone splitter not a line splitter To make sure that you are using the correct splitter plug an analog telephone into the splitter and then listen for a dial tone Setup 2 Printer is connected to a wall jack cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem Your cable telephone service comes from the wall jacks EXT LINE To connect 1 Connect the cable from the wall jack to the a port of the printer 37 2 Remove the protecti
29. Setting up the printer to fax 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter The port labeled Phone Line 2 or Fax Port is not always active You may need to pay extra to your VoIP provider if you want to activate the second phone port 3 Remove the protective plug from the port of the printer and then connect the telephone to the port Tips for this setup e To make sure that the phone port on the VoIP adapter is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active e If you need two phone ports for your devices but do not want to pay extra then do not plug the printer into the second phone port You can use a phone splitter Plug the phone splitter into the Phone Line 1 or Phone Port and then plug the printer and telephone into the splitter Make sure you use a phone splitter not a line splitter To make sure that you are using the correct splitter plug an analog telephone into the splitter and then listen for a dial tone 36 Scenario 4 Digital telephone service through a cable provider Setup 1 Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem To connect 1 Connect one end of a telephone cable to the a port of the printer 2 Connect the other end of the cable to the port labeled Phone Line 1 or
30. after checking each item If you hear a dial tone but still have problems sending and receiving faxes then see the other topics in this section Connection checklist e Make sure that the printer and other devices on the line if applicable are set up and configured correctly according to your setup scenario e Make sure that the cables are connected to the correct ports e Make sure that the cables are securely plugged in Check the cable connections for the following hardware if applicable 53 Power supply Cable modem Splitter Telephone VoIP adapter DSL filter RJ 11 adapter e If the printer is connected to a Digital Subscriber Line then make sure you are using a DSL filter for the printer e ifthe printer is connected to a VoIP adapter or cable modem then make sure that the printer is plugged into the first phone port e If you are using a splitter then make sure that you are using a phone splitter Do not use a line splitter Cannot send faxes If the Fax troubleshooting checklist does not solve the problem then try one or more of the following MAKE SURE TO ENTER YOUR USER INFORMATION IN THE PRINTER If you did not enter your user information during initial setup then enter your fax name and fax number This is the information that identifies you as the sender in all the faxes that you send Some countries or regions require the fax number and fax name for you to send a fax and some fax machines block
31. anner glass e When the document to be copied is in place with the settings you want press lt P to start copying 27 Making copies 1 Load the original document Note From the home screen you can press lt gt to print one copy of the original document using the default settings 2 From the home screen navigate to Copy gt More Options gt Number of Copies 3 Enter the number of copies you want to print and then touch Accept 4 Touch Color or Black White to set a color or black and white copy 5 Press Tp Making a duplex two sided copy automatically The automatic duplex unit supports A4 A5 letter legal statement and executive size paper If you need to make duplex copies using other paper sizes then see the instructions for making a duplex copy manually Note You cannot make duplex copies on envelopes card stock or photo paper 1 Load the original document 2 From the home screen touch Copy gt More Options gt 2 Sided Copies 3 Select a two sided copying option and then touch Accept e 1 Sided to 2 Sided Make two sided copies of the one sided document e 2 Sided to 2 Sided Make two sided copies like the original document 4 Press cl 5 Follow the instructions on the display Copying a two sided duplex document using the ADF 1 Load the original document faceup into the ADF 2 From the home screen touch Copy gt More Options gt 2 Sided Copies 3 Select a two sided copying op
32. anonymous faxes REDUCE THE TRANSMISSION SPEED OF THE FAX MODEM The modem of the printer can send and receive data up to at 33 600 bps However it is not necessary to set the modem to its fastest transmission capability The soeed of the modem of the receiving fax machine must match or be greater than the speed at which you are sending your fax Otherwise your fax will not be received 1 From the home screen navigate to Fa gt Fax Setup gt Dialing and Sending gt Max Send Speed 2 Select a sending speed and then touch Accept ENABLE ERROR CORRECTION Errors and blurs may appear in the faxed document if there is too much noise on the line This feature enables the printer to transmit the bad blocks of data again and correct the errors When a fax has too many errors the fax may be rejected by the receiving fax machine From the home screen navigate to F gt Fax Setup gt Dialing and Sending gt Error Correction gt On gt Accept ENABLE AUTOMATIC FAX CONVERSION If the receiving fax machine does not support color fax then this option automatically converts the outgoing color fax to black and white It also automatically reduces the resolution of the fax to a resolution that the receiving machine can support Troubleshooting From the home screen navigate to F gt Fax Setup gt Dialing and Sending gt Auto Fax Convert gt On gt Accept MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT The dialing prefix is
33. answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call If the printer is on a dedicated fax line then you may set the printer to pick up on any number of rings e If you have multiple numbers on a single line or if you subscribe to a distinctive ring service provided by your telephone company then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically Receiving faxes manually 1 Make sure that Auto Answer is off a From the home screen navigate to F gt Fax Setup gt Ringing and Answering gt Auto Answer b If Auto Answer is not set to Off touch Off and then touch Accept 2 When the telephone rings and you hear fax tones when you pick up the handset press cp on the printer or 9 on the telephone attached to the printer Note The default code for answering faxes manually is 9 but for increased security you can change it to a number that only you know You can enter up to 7 characters for your code The valid characters are the digits 0 9 and the characters and Wireless networking Wireless networking Information you will need during wireless set
34. are using one of these boxes and need more information then see the documentation that came with your box or contact your internet service provider ISP IMMIOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from electronic devices such as microwave ovens or other appliances cordless phones baby monitors and security system cameras Make sure your access point is not positioned too closely to these devices MIOVE THE COMPUTER PRINTER OR BOTH CLOSER TO THE ACCESS POINT The range of your wireless network depends on many factors including the abilities of your access point and network adapters If you are having trouble printing then try placing the computer and printer no more than 100 feet apart CHECK THE WIRELESS SIGNAL QUALITY Print a network setup page and check the signal quality If the signal quality is listed as good or excellent then another factor is causing the problem CHECK YOUR ADVANCED SECURITY SETTINGS e f you are using MAC Media Access Control address filtering to limit access to your wireless network then you must add the printer MAC address to the list of addresses allowed to connect to the access point e If you set the access point to issue a limited number of IP addresses then you must change this so that the printer can be added 56 Note If you do not know how to make these changes then see the documentation that came with the access point or contact
35. ation 4 Press Tp 5 Tocopy the other side of the document flip the original document and then reload it facedown on the scanner glass 6 Touch Scan the Next Page Note If you have no other document to scan then touch Finish the Job Making a two sided duplex copy manually using the scanner glass 1 Load paper 2 Load the original document facedown on the scanner glass 3 From the home screen touch Copy 4 Set the copy options you want If necessary touch Accept each time you make a selection 5 Press lt P to print on one side of the paper 28 6 Load the next page of the original document e If you are copying a one sided document then load the next page e If you are copying a two sided document then flip the original document and then reload it facedown on the scanner glass 7 Remove paper from the exit bin and then reload paper to print on the other side of the document 8 When prompted to use the current paper settings touch Yes 9 Press Tp Canceling copy jobs ET To cancel a copy job press Scanning stops and the printer returns to the previous menu Scanning Scanning Scanner glass Use the scanner glass for single pages small items such as postcards or photos transparencies photo Use the ADF for multiple page documents paper or thin media such as magazine clippings Note The ADF is available only in select printer models If you purchased a printer without an ADF
36. automatically 43 FCC notices 60 features printer 6 file types supported 17 finding information 5 publications 5 Web site 5 finding IP address of computer Mac 55 flash drive inserting 16 printing documents from 25 scanning to 29 G General Settings customize printer settings using 47 Group List 41 H header bar 47 home page areas 47 understanding 47 home screen icons 15 icons home screen 15 Index printer control panel 14 Import Export customize printer settings using 47 incorrect language appears on display 50 information finding 5 information pane 47 information you will need during wireless setup 44 ink conserving 5 ink cartridge access door location 12 ink cartridges ordering 18 replacing 18 inserting a memory card or flash drive 16 installation screen did not appear automatically 50 installing printer software Windows 20 Intervention Management customize printer settings using 47 L language changing 50 LexPrint 26 line filter 35 LINE port location 13 M Macintosh printer software using 21 Manage Profiles customize printer settings using 47 Manage Shortcuts customize printer settings using 47 memory card inserting 16 printing documents from 25 scanning to 29 supported types 17 memory card slot location 12 minimum system requirements 20 models printer 5 moving the printer 19 N navigating menus using touch screen 16 navigation pane 47 network setup page prin
37. card reader status The light comes on when a memory card is inserted and blinks when a memory card is being accessed Memory card slot Insert a memory card 12 Use the Lo Install remove or replace ink cartridges Load paper Second paper tray Load additional paper You can load the same type of paper asin Tray 1 You can also load a different Note This option is type of paper and change the default paper settings so the printer uses paper available only on from Tray 2 for certain types of print jobs select printer models Exit bin Hold paper as it exits Note For the printer to be ready for any print job make sure to fully extend the exit bin and to flip out the bin extender Bin extender Catch the paper as it exits Note For the printer to be ready for any print job make sure to fully extend the exit bin and to flip out the bin extender Printer control panel Operate the printer with touch screen Use the T o 12 Customer support Identify the model number of the printer the customer support hot line label and the ink cartridge information Scan copy or fax photos and documents 14 Power supply with Connect the printer to the power cord port 15 Duplex unit e Print on both sides of a sheet of paper e Access paper jams About your printer Use the To 16 USB port Connect the printer to a computer using a USB cable Warning Potential Damage Do not touch the USB port except when p
38. ched and working properly e Do not connect the installation or network cables until prompted to do so by the setup software e Make sure that you are using the latest version of the Wireless Setup Assistant application For more information visit www lexmark com Installing the Wireless Setup Assistant Macintosh only 1 Download the latest version of the Wireless Setup Assistant application from http support lexmark com 2 Double click the downloaded software installer package 3 Follow the instructions on the computer screen Launching the Wireless Setup Assistant 1 From the Finder navigate to Applications gt select your printer folder 45 2 Double click Wireless Setup Assistant and then follow the instructions on the computer screen n Note If you encounter problems while running the application then click 2 What is Wi Fi Protected Setup Wi Fi Protected Setup WPS is a simple and secure configuration that allows you to establish a wireless home network and enable network security without requiring prior knowledge of Wi Fi technology It is no longer necessary to configure the network name SSID and WEP key or WPA passphrase for network devices Note WPS supports only networks that communicate through access points wireless routers The printer supports the following methods in connecting to a wireless network e Personal Identification Number PIN A PIN on the printer is entered into the wirel
39. dialogs 5 Click OK or Print For Macintosh users 1 With a document open choose File gt Page Setup From the Page Setup dialog set the printer paper size and orientation Click OK From the menu bar choose File gt Print From the Printer pop up menu choose your printer O uu A U N From the print options menu choose the print quality the number of copies to print the type of paper to use and how the pages should print 7 Click Print Printing using advanced color options Color printing is enabled by default To optimize print colors for a special print job use Color Preference and Advanced Color Options For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Navigate to Quality tab gt Color Extras area 4 Select either Color Preference or Advanced Color Options e f you select Color Preference then select either Natural or Vivid e f you select Advanced Color Options then select Use ICC test Chart Process 5 From the Ink to Use area select either of the following e Color Black to use four inks including black e Color Only to use cyan magenta and yellow inks 24 6 Click OK to close any printer software dialogs 7 Click OK or Print For Macintosh users 1 With a document open choose File gt Print 2 From the printer pop up menu choose your printer 3 From the print options pop up menu choose Quality amp Media
40. e mail service when you are expecting a fax This setting works best if you are using voice mail more often than fax Scenario 2 Digital Subscriber Line DSL m A Digital Subscriber Line splits your regular telephone line into two channels voice and Internet Telephone and fax signals travel through the voice channel and Internet signals pass through the other channel This way you can use the same line for analog voice calls including faxes and digital Internet access To minimize interference between the two channels and ensure a quality connection you need to install a DSL filter for the analog devices fax machine telephone answering machine in your network Interference causes noise and static on the telephone failed and poor quality faxes for the printer and slow Internet connection on your computer 35 To install a filter for the printer 1 2 Connect the line port of the DSL filter to the wall jack Connect a telephone cable from the a port on the back of the printer to the phone port on the DSL filter To continue using a computer for Internet access connect the computer to the DSL HPN port on the DSL filter To connect a telephone to the printer remove the protective plug from the port of the printer and then connect the telephone to the port Scenario 3 VoIP telephone service 1 EXT LINE To connect Connect one end of a telephone cable to the a port of the printer
41. e memory card inserted is supported by the printer For more information see Supported memory cards and file types on Memory Stick Duo with adapter Memory Stick PRO Duo with adapter page 17 xD Picture Card e The card reader light comes on when a memory xD Picture Card Type H card is inserted and blinks when a memory card is xD Picture Card Type M being accessed Warning Potential Damage Do not touch any cables any network adapter any connector the memory device or the printer in the areas shown while actively printing reading or writing from the memory device A loss of data can occur The Memory Device screen appears on the display Ordering and replacing supplies 18 2 Open the cartridge door Ordering and replacing supplies Ordering ink cartridges Order the cartridges that are designed for use in your region e Region 1 For the United States Canada and Latin America use 200 200XL or 200XLA cartridges Region 2 For the European Union EU the European Economic Area EEA and Switzerland use 210 210XL or 200XLA cartridges Region 3 For Africa the Middle East Central Eastern Europe non EU the Commonwealth of Independent States CIS and the Asia Pacific region use 220 220XL or 200XLA cartridges Warning Potential Damage Do not extend the cartridge door beyond 90 degrees when opening to prevent it from breaking F gular Cartridge Return Program Ca
42. e time zone and then touch Accept Choose Time Zone Peo Ea Mcuritain GMT T20 Pacific GMT 8200 l Note This step appears only in some countries About your printer 18 To configure basic fax functions touch Set Up Now and then proceed to the next step Otherwise touch Set Up Later and then go to step 21 Fax Setup iene Cohosh amet Cd seuphor Se Up Later 19 Enter your fax number for this printer and then touch Accept Your fax number identifies you as the sender in all your sent faxes Enter Your Fam Number Accept Ea Buzi Ei FO mts 1 2 5 T 8 0 20 Type your name or company name and then touch i Your fax name identifies you as the sender in all your sent faxes 0 Wi E l F J F 4 D F H d E L ne F I H E Fd he i Ce pam spade ve up iii aiaa 21 Configure other advanced fax settings later in the software installation r i u f 17 ee bil Ca Tau es ee bha eb Aa eed a pe ed a De bid kohi a yt ere Frie Setup Compete eu an Ay fed ba ila Ging peu aa Pre SS Sa Frima r Ees gani pnning rma elis i Prin a dani ia obimne pour gninis ini ection i Corgu Ponies Seinge LAGREN Pathe Ge bg Ae l Ce pi 22 Flip down the ink cartridge access door 10 About your printer 11 23 Remove all packing material 26 Extend the exit bin and flip out the bin extender 24 Insert each ink cartridge until it clicks into place 27 From the printer co
43. ected to the computer print server or network access point e Check the printer for error messages and resolve any errors e Check for paper jam messages and clear any jams e Check the ink cartridges and install new cartridges if necessary e Turn the printer off wait about 10 seconds and then turn the printer back on Note Make sure the printer is not in Sleep mode Press and hold li for three seconds to turn off the printer If Troubleshooting does not solve your problem Visit our Web site at http support lexmark com to find the following e Knowledgebase articles with the latest information and troubleshooting for your printer e Live online customer support e Contact numbers for telephone customer support e Firmware and software updates Setup troubleshooting e Installation screen did not appear during installation on page 50 e Incorrect language appears on the display on page 50 il e Software did not install on page 51 e Print job does not print or is missing pages on page 51 e Printer is printing blank pages on page 52 e Printer is busy or does not respond on page 52 e Cannot delete documents from the print queue on page 52 e Cannot print through USB on page 52 50 Installation screen did not appear during installation If the Before you troubleshoot checklist does not solve the problem then try the following For Windows users 1 Double click the sof
44. eececcussseeccssseeueeceeeseesececessuaneesessaees 47 Understanding the home page ensisi se ceve ceca dauew dastwdaaaestamenebaues cacureasbeswuvemnebtondes 47 CUSTOMIZING PriAVEr Setn Srnice vas si eawavets E E A A 47 Using SmartSolutionS ssesessessessssessessessesesssscsessessessesessessesesseese 4 What are Sma OU OS a a a iat eas ai 49 Troubleshooting iesise narasi aa aa e DO NOTICES scescsdsevecesccwsedenddereswsddencdusdduwescasewedwsduncdecieenaievenssancwneeseueeiacnsOU PCH TION EAEN AEE E crea ccecac cestacarbon I A EE oa E E E T A 60 LE D EE EAEE EE E E A A A E T Ow About your printer About your printer Finding information about the printer The Quick Reference Guide contains instructions on adding your printer to a wireless network setting up a fax connection and accomplishing common printer tasks like printing copying scanning and faxing It also includes information on troubleshooting printer setup issues as well as solving basic networking and faxing problems Note Some functions are available only in select printer models For additional information see the following Initial setup instructions e Quick Setup Sheet e Hardware Setup Wizard printer Help using the printer software Software Help installed automatically with the printer software Click Help from any printer software program or application The latest supplemental information updates Support Web site http support l
45. elect Fax Number 4 Enter your fax number or your telephone number and then save the setting Step 4 Set the printer to receive faxes automatically or manually If the printer is connected to a dedicated fax line or sharing the line with an answering machine then you can set the printer to receive faxes automatically If the printer is sharing the line with a telephone subscribed to voice mail service then set the printer to receive faxes manually To set the printer to receive faxes automatically or manually 1 From the printer control panel navigate to Auto Answer amp gt Fax Setup gt Ringing and Answering gt Auto Answer 2 Select an Auto Answer setting and then save it Setting up the printer to fax Step 5 Set the number of rings If you set Auto Answer to On in Step 4 then do the following If you set Auto Answer to Off then proceed to Step 6 If you subscribe to Distinctive Ring Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection DPRD feature offered by telephone companies This feature allows you to have multiple telephone numbers on one telephone line Each telephone number has a designated ring pattern All Rings Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only The different ring patterns let you know which telephone number was dialed and which device you should use to answer t
46. erver depending on your printer model Scanning e Make sure you have created a folder shortcut before you begin For more information see Adding a network folder shortcut on page 31 1 Load the original document faceup into the ADF or facedown on the scanner glass 2 From the home screen navigate to Scan gt Network Folder 3 Select the name of the network shared folder you want You may be prompted to enter your user name and password 4 Set the color quality original image size and other scan options If necessary press Mj each time you make a selection 5 Press Note For Macintosh users you may need to enable scanning to your computer through Image Capture to scan documents using a network printer and save the scan output Adding a network folder shortcut 1 On your computer create a shared folder with read write access 2 Ona Web browser type your printer IP address and then press Enter 3 Navigate to either of the following e Settings gt Scan to Network Folder Setup e Settings gt Manage Shortcuts gt Add New Shortcut gt Scan to Network 4 Enter the necessary information and then click Add Note To avoid unsaved changes to your settings make sure the network folder shortcut name is different from that of your folder name Canceling scan jobs Press on the printer control panel or click Cancel on the computer screen 31 E mailing E mailing Sending e mail Tips for e mai
47. ess settings of the access point e Push Button Configuration PBC Buttons on both the printer and the access point are pushed within a given period of time Look for any of these identifier marks to check if your access point is WPS certified WA PROTECTED I y SETUP Wi Fi PRETECIED You can find these WPS logos on the side back or top of your access point For more information on accessing the wireless settings and determining the WPS capability of your access point see the documentation that came with the access point or contact your system support person Configuring Wi Fi Protected Setup manually Note Make sure your access point wireless router is Wi Fi Protected Setup WPS certified For more information see the User s Guide If your printer or device has not yet been configured for wireless connection and you want to configure it using WPS then push the WPS button on the wireless router Wait for the printer control panel to display a message to begin WPS configuration There might be a short delay before the message appears If nothing happens after 30 seconds then do one of the following Use THE PusH BUTTON ConriGuRATION PBC METHOD 1 From the printer control panel navigate to F gt Network Setup gt Wireless Networking gt Wi Fi Protected Setup gt Push Button Method Wireless networking 2 Follow the instructions on the printer display Use THE PERSONAL IDENTIFICATION Numeer PIN M
48. exmark com online customer support and telephone support 1 Available on the Software and Documentation CD 2 Available on the Software and Documentation CD and on the Lexmark Support Web site at http support lexmark com Minimizing your printer s environmental impact We are committed to protecting the environment and are continually improving our printers to reduce their environmental impact By selecting certain printer settings or tasks you may be able to reduce your printer s environmental impact even further Conserving energy e Select the lowest Sleep timeout The Sleep feature puts the printer in a minimum power standby mode after the printer has been idle for a set amount of time the Sleep timeout Reduce the screen brightness Dim the printer display to lower the power consumption of your printer e Share your printer Wireless network printers allow you to share a single printer among multiple computers thus conserving energy and other resources Conserving paper e Print more than one page image on one side of the paper The Pages per Sheet feature allows you to print multiple pages on one sheet You can print up to 16 page images on one side of a sheet of paper e Print on both sides of the paper Two sided printing duplexing lets you print on both sides of the paper manually or automatically depending on your printer model e Preview print jobs before printing Use the preview features found in Toolba
49. g storm Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm Sending faxes Tips for sending faxes e Make sure the printer is on and connected to a working telephone DSL or VoIP line The line is working if you hear a dial tone e Make sure the paper exit tray is fully extended and the tray extension is flipped out e Depending on your printer model use the ADF when scanning two sided duplex pages e To easily retrieve a document after copying or scanning lift the ADF input tray e When using the ADF adjust the paper guide on the ADF to the width of the original document e When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass e When the document to be faxed is in place with the settings you want press lt gt to send the fax Sending faxes using the printer control panel 1 Load an original document 2 Touch Fax 3 Send the fax To send a fax to a single recipient a Enter a fax number or touch Address Book or History to import a contact b Touch To send a fax to multiple recipients broadcast fax a Touch Fax to Multiple and then touch Add a Number b Enter a fax number or to
50. he Search function Note The search fields may not appear in the Embedded Web Server depending on your printer model Information pane View specific information and access submenu items depending on the menu selected from the navigation pane Customizing printer settings 1 From the navigation pane select Settings 2 Do one of the following cE Click aK General Settings View and customize general printer settings Copy Settings View and customize settings for making copies Note This feature may not appear in the Embedded Web Server depending on your printer model Fax Settings View and customize settings for sending and receiving faxes Note This feature may not appear in the Embedded Web Server depending on your printer model E mail FTP Settings View and customize settings for sending e mails or sending files to a File Transfer Protocol FTP address Note This feature may not appear in the Embedded Web Server depending on your printer model Print Settings View and customize print settings Paper Setup View and customize paper setup options Network Ports View and customize network settings Security View and customize security settings for the printer and Embedded Web Server Note This feature may not appear in the Embedded Web Server depending on your printer model E mail Alert Setup Set up the e mail server for the Embedded Web Server and then customize e mail alert settings Using the
51. he call Assign one of your telephone numbers to the printer as the fax number and then set the printer to answer the ring pattern of that number If the pattern is set incorrectly then the printer rings but it never receives the fax 1 From the printer control panel navigate to F gt Fax Setup gt Ringing and Answering gt Ring Pattern 2 Select the ring pattern for the printer and then save the setting If you do not subscribe to Distinctive Ring If the printer is sharing the line with other devices then set the printer to pick up on the greater number of rings If the printer is connected to a dedicated fax line then you can choose any number of rings that you want 1 From the printer control panel navigate to F gt Fax Setup gt Ringing and Answering gt Pick up on the 2 Select the number of rings that you want and then save the setting Step 6 Create a contact list Using the printer control panel 1 From the printer control panel navigate to if gt Address Book CY gt Setup gt 4J gt Fax Setup gt R4 gt Address Book gt 2 Use the menus to add a contact or a fax group You can add up to 89 contacts and 10 fax groups Note In some models entries 1 89 are for individual contacts and entries 90 99 are for fax groups Enter the number before entering the contact name and fax number of the contact 41 Using the fax software If you are connecting the printer to a computer then you can als
52. he fax then the printer saves the fax so you can print it later However if the printer memory is full then the printer may not be able to receive more incoming faxes An error message appears on the touch screen when the printer memory is full Resolve the error to free up space in the printer memory MaKe SURE THAT FAX FORWARDING IS DISABLED From the home screen navigate to Fa gt Fax Setup gt Ringing and Answering gt Fax Forward gt Off gt Accept 54 INCREASE THE RINGER VOLUME If you set the printer to receive faxes manually Auto Answer Off then increase the ringer volume MAKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE If you set the printer to receive faxes manually Auto Answer Off then you need to enter the correct code when a fax comes in so that the printer can receive it 1 From the home screen navigate to F gt Fax Setup gt Ringing and Answering gt Manual Answer Code 2 Copy the manual answer code that appears on the touch screen Note The default code is 9 but for increased security you can change it to a number that only you know Cannot run the fax software The printer must be connected to a telephone DSL VolP or cable service before you can configure the fax settings in the fax software MAKE SURE A FAX DRIVER IS INSTALLED The fax option is available for use only with the PostScript driver or the Universal Fax Driver For information on installing these drivers see the S
53. hese programs or some of the functions of these programs depending on the features of the printer that you purchased Printer models The installation software CD that came with your printer works for the following printer models e Pro5500 e Pro5500t About your printer Printer features Depending on the model your printer comes with features that will help you manage and accomplish printing and imaging tasks Wireless networking Print and scan from virtually anywhere in your home or office over a secure wireless network as well as share the printer among multiple computers Intuitive touch screen Use the full featured color touch screen for fast easy access to all the printer menus The large screen also allows you to view and print photos directly from your digital camera or memory device without using a computer Print Print documents and PDFs quickly from a computer or from a USB flash drive Built in two sided printing lets you save money and the environment Copy Copy documents and photos with one touch computer free black or color copying Enjoy 25 to 400 reduction and enlargement capacity Scan Scan documents and photos fast and easily with the high resolution scanner Easily scan to a memory device or to multiple laptops or PCs over a secure wireless network with up to 1200 dpi optical resolution Fax Do standalone black and color faxing at 33 6 Kops modem speed Other fax features include 99 speed dials
54. htning storm Step 1 Connect the printer to the telephone line Check the scenarios below and follow the setup that is applicable to your telephone service Scenario 1 Standard telephone line Setup 1 Printer is connected to a dedicated fax line To connect Connect the cable from the wall jack to the a port of the printer 33 Tips for this setup e You can set the printer to receive faxes automatically Auto Answer On or manually Auto Answer Off e If you want to receive faxes automatically Auto Answer On then set the printer to pick up on any number of rings that you want Setup 2 Printer is sharing the line with an answering machine Connected to the same telephone wall jack EXT LINE To connect 1 Connect the cable from the wall jack to the a port of the printer 2 Remove the protective plug from the Tay port of the printer and then connect the answering machine to the port Setting up the printer to fax Connected to different wall jacks LINE To connect Connect the cable from the wall jack to the a port of the printer Tips for this setup e If you have only one telephone number on your line then you need to set the printer to receive faxes automatically Auto Answer On e Set the printer to pick up calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way
55. ialty two sided ae LE printing Photo One sided Lexmark PerfectFinish Photo Lexmark PerfectFinish Photo Lexmark Photo Lexmark Photo Matte Two sided Inkjet matte brochure papers for Inkjet Matte Brochure brochure light or moderate coverage printing e Printworks Matte Photo Paper 00471 e Paperworks Inkjet 2 sided Matte Coated 8 5x11 32lb 120g 60pk P C PPPJJ32 2 Inkjet matte brochure paper for heavier coverage printing e Paperworks Inkjet 2 sided Matte Coated 8 5x11 44 b 165 60pk P C PPPJJ44 Glossy Red River Zeppelin SemiGloss Inkjet Glossy Brochure brochure Paperworks Inkjet 2 sided Semi Gloss P C PPPJJ48 and Manufacturer JANUSSM8511 Avery Avery Half Fold Greeting Cards Business Card specialty for Inkjet Printers 3265 Avery Tri Fold Brochures for Inkjet Printers 8324 Avery Two Side Printable Clean Edge Business cards for Inkjet Printers 8871 lron on One sided Avery T shirt Transfers for Inkjet Iron On Transfer transfer Printers 3271 Clear window cling Micro Format Inc Super Color Cling Transparency SP5676 3M Inkjet Transparency Film Transparency CG3480 Transparent film Printing Printing a document For Windows users 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Select the print quality the number of copies to print the type of paper to use and how the pages should print 4 Click OK to close any printer software
56. ically or manually ssseceeeeeeeee 40 Printing Using advanced color OPtiONS scscssessessessessessessessessssessessessesecsessvssessessesseeneaneesen 24 Step 5 Setthe number OF TINGS wasaisevedicnsis conse casaavesecsecerdecwaddestoavceadibned a ii a ai 41 Printing on both sides of the paper duplexing automatically c cccccsessssessessssesseesesseesee 24 Step G Create a CONTACT lis benssrenneisi iin E T EEA 41 Printing photos using the printer control PAaNel cccccessececeesececeeeeeceeeeeeeeeueeeeseenseeeees 25 Printing documents from a memory card or flash Crive sccccccssseeececeeeeceeesseeeesseess 25 Contents FAMINE ec setensctaseteticc sete ETON AL STNG as 6890 feted ee ereashstonte E E A E A E EE E reno 42 RECEIVING Faxo airen e E O S 42 Wireless NEtWOrKiINg ccccccscsssccscscscsccccccccscececcccccscscesccsscscsceses 4G Information you will need during wireless SCCUP ccccssesccccccsseeseeeceeceeseecceseuesceessaeeess 44 Installing the printer on a wireless NETWOKK ccccecccsceccesseeeecceceaeseesccesssueaesseseeesauaasess 44 What 1s Wi Fi Protected Setup siinon ane ei cade celsxoudseecsas ends edsatanchsed es R NR 45 Configuring Wi Fi Protected Setup MAaNUATLY cccccccsssseecceeeesececeeeesceeecssaeaeeeeesaeaseees 45 Using the Embedded Web Serve csscscscsccscscscsccccscscsccccecsensGT Accessing the Embedded Web Servel cccccccssssse
57. ing 41 documents adding a network folder shortcut 30 faxing using the computer 42 faxing using the control panel 42 printing 24 scanning to e mail 32 scanning using the printer control panel 30 scanning using the touch screen 29 DSL filter 35 duplex copying automatic 27 copying manual 28 printing automatic 24 duplex binding long edge 27 28 short edge 27 28 duplex scanning using the ADF for select printer models 12 duplex unit location 12 E Embedded Web Server accessing 47 emission notices 60 energy conserving 5 Ethernet port location 13 exit bin location 12 EXT port location 13 E mail Alert Setup customize printer settings using 47 E mail FTP Settings customize printer settings using 47 e mailing canceling 32 scanned documents 29 scanning a document or photo 32 tips 32 F fax header and footer setting 40 Fax Settings customize printer settings using 47 fax setup country or region specific 37 digital telephone service 36 DSL connection 35 standard telephone line connection 33 61 VolP 35 fax troubleshooting cannot receive faxes 54 cannot run fax software 54 cannot send faxes 53 fax troubleshooting checklist 53 faxing Auto Answer setting 40 receiving automatically 43 receiving manually 43 sending a broadcast fax immediately 42 sending using the printer control panel 42 setting sender information 40 tips receiving 42 tips sending 42 using the computer 42 faxing tips receiving faxes
58. ing up 33 Automatic document feeder ADF location 12 B bidirectional communication enabling 57 bin extender location 12 broadcast fax sending immediately 42 buttons printer control panel 14 C Caller ID setting 40 canceling copy job 28 e mail 32 print job 26 scan job 31 cannot delete documents from print queue 52 cannot print over wireless network 55 cannot print through USB 52 cannot print to network printer 59 cannot receive faxes 54 cannot run fax software 54 cannot send faxes 53 card reader light location 12 cartridges ink ordering 18 checking an unresponsive printer 50 checking the dial tone 40 checklist before you troubleshoot 50 fax troubleshooting 53 cleaning printhead nozzles 19 Communication not available message 5 7 configuring Wi Fi Protected Setup PBC Push Button Configuration method 45 PIN Personal Identification Number method 45 conserving energy ink and paper 5 contact list creating 41 copies making 27 copy job canceling 28 Copy Settings customize printer settings using 47 copying 27 on both sides of the paper 27 on both sides of the paper manually 28 tips 27 copying a two sided duplex document using the ADF 27 using the scanner glass 28 customer support 50 customer support label location 12 D Device Management customize printer settings using 47 dial tone checking 40 Digital Subscriber Line DSL fax setup 35 digital telephone service fax setup 36 distinctive r
59. k the printer icon 3 Cancel the print job e If you want to cancel a particular print job then right click the document name and then select Cancel e If you want to cancel all print jobs in the queue then click Printer gt Cancel All Documents For Macintosh users 1 Click the printer icon on the Dock The print queue dialog appears 2 Select the print job you want to cancel and then delete it Printing from a mobile device What is LexPrint LexPrint is a free application that lets you print easily from your iPad iPhone or iPod touch using any Lexmark printer connected to the same wireless network It lets you print Web pages photos from the photo album or photos you recently captured using the camera of your mobile device depending on its features You can also customize print settings from your mobile device Depending on your Lexmark printer model you may need to download the LexPrint Listener application from our Web site at www lexmark com lexprint 26 Supported printers LexPrint enables your mobile device to communicate with Lexmark printers found on the same network e For select printer models that support Direct Image and Zeroconf or Bonjour you can print directly from your mobile device to the printer without using LexPrint Listener To check if your printer model supports these features visit www lexmark com lexprint e For other Lexmark printers your mobile device can send print jobs to your printer as lo
60. lems Remove the power cord from the electrical outlet before inspecting it CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm Contents 3 Contents Canceline Dl AU IOS erc E EEE E E inetsaounads 26 Printing froma mobile devit sissssssnir sisene n E S 26 PONANA AN EET ARNOT oisinnean eE COVINEN A About your printer sessesessssssssossssssssssssscssssossssosssssssssssossssosessses D MIDS egee n A E A 27 Finding information about the printer c scssssssecsessecsecssesessesssessessessecesssecsessecsscauessesueareaseeees 5 EVV OG Gots orcs e E E EE A E AEE EE EEA E 27 Minimizing your printer s environmental MpaCt s essesssssesisresrerrsrisrerisrirrerierisrisrrsrsrreren 5 Making a duplex two sided copy automatically ssseesececeseeeseeseesessneeneeeeeenessnae 27 Printer TAO CSS sscetsticns int sccto act aecaitectsantanst cntssetesancestycan iosan Basipsguaniusa EEA EOE 5 Copying a two sided duplex document using the ADF sssssssseeseesessestssneeeneeneenee 27 Printer ea CSS if conta E E E nase heetesl 6 Copying a two sided duplex document using the scanner glass sseseesseeeeeeeesten 28 Sel nge 0p the PN Ei eri E 6 Making a two sided duplex copy manually using the scanner glaSS cccsceceeeeseeenees 28 Understanding
61. lies to Windows users only 1 Open the printers folder In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type control printers gt OK In Windows 7 or earlier a Click iy or click Start and then click Run b Inthe Start Search or Run dialog type control printers 58 c Press Enter or click OK 2 Right click the printer and then select Printer properties for Windows 7 or later or Properties earlier versions 3 Click the Ports tab and then locate the selected port The selected port has a check mark beside it in the Port column 4 Ifthe Description column of the selected port indicates that it is a USB port then scroll through the list and select the port with Printer Port in the Description column Check the printer model in the Printer column to make sure you select the right printer port 5 Click OK and then try to print again MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED Note This solution applies to Windows users only 1 Open the printers folder In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type control printers gt OK In Windows 7 or earlier a Click w or click Start and then click Run b Inthe Start Search or Run dialog type control printers c Press Enter or click OK 2 Right click the printer and then select Properties for Windows Vista or earlier or Printer properties for Windows 7 or la
62. ling Make sure to enter your e mail account information and set up the SMTP server before sending an e mail Make sure the printer is connected to an Ethernet or wireless network before sending an e mail If necessary make sure the network is connected to the Internet for the printer to communicate with the SMTP server If the printer cannot connect to the Internet then contact your system support person The printer supports only one active network connection Ethernet or wireless at a time Add contacts to your address book When sending an e mail you can just select contacts from your address book instead of typing their e mail addresses repeatedly Use the ADF when scanning two sided pages if your printer supports duplex scanning and the ADF supports the original document size Use the scanner glass when scanning two sided pages if your printer does not support duplex scanning or the ADF does not support the original document size When using the ADF adjust the paper guides on the ADF to the width of the original document To easily retrieve a document after copying or scanning lift the ADF input tray When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass When the document to be e mailed is in place with
63. lugging in or removing a USB cable or installation cable Note Remove the sticker to access the port 17 Ethernet port Connect your printer to a computer a local network an external DSL or a cable modem 18 LINE port Connect the printer to an active telephone line through a standard wall jack RJ 11 DSL filter or VoIP adapter or any other adapter that allows you to access the phone line to send and receive faxes 19 EXT port Connect additional devices telephone or answering machine to the printer and the telephone line Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region Note Remove the plug to access the port 13 About your printer Using the printer control panel Note The icons appear when they are selectable on the current screen If an icon does not appear then the function is not available Turn the printer on and off Switch to Sleep mode Note When the printer is on press hto switch to Sleep mode Press and hold for three seconds to turn off the printer Return to the previous screen Exit from one menu level to a higher one Touch screen display Navigate the printer menus Note The display is turned Change settings ofr inpleep mode View printer messages and animation Start a job depending on which mode is selected Cancel the current job or task View Help text messages View the Tuto
64. ms described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility For Lexmark technical support visit http support lexmark com For information on supplies and downloads visit www lexmark com 2012 Lexmark International Inc All rights reserved GOVERNMENT END USERS The Software Program and any related documentation are Commercial Items as that term is defined in 48 C F R 2 101 Computer Software and Commercial Computer Software Documentation as such terms are used in 48 C F R 12 212 or 48 C F R 227 7202 as applicable Consistent with 48 C F R 12 212 or 48 C F R 227 7202 1 through 227 7207 4 as applicable the Commercial Computer Software and Commercial Software Documentation are licensed to the U S Government end users a only as Commercial Items and b with only those rights as are granted to all other end users pursuan
65. n b Inthe Start Search or Run dialog type D setup exe c Press Enter or click OK Note D is the letter of your CD or DVD drive 3 Click Install and then follow the instructions on the computer screen 4 From the Available Software dialog select Wireless Setup Utility Notes e Wireless Setup Utility is selected by default e If you want to install only the Wireless Setup Utility then clear the other selected additional software 5 Click Continue and then follow the instructions on the computer screen Wireless networking Launching the Wireless Setup Utility 1 Do the following In Windows 8 From the Search charm type wireless setup utility and then navigate to Apps list gt Wireless Setup Utility In Windows 7 or earlier a Click ia or Start b Click All Programs or Programs c Select the printer program folder from the list and then select Wireless Setup Utility 2 Follow the instructions on the computer screen Using the Wireless Setup Assistant Macintosh only The Wireless Setup Assistant lets you e Configure the printer to join an existing wireless network e Add a printer to an existing ad hoc network e Change the wireless settings after installation e Install the printer on additional network computers Notes e This application is applicable only in select printer models e Make sure the printer is turned on e Make sure the wireless network adapter installed in your printer is atta
66. nagement 47 Manage Profiles 47 Manage Shortcuts 47 Network Ports 47 Paper Setup 47 Print Settings 47 Scan to Network Folder Setup 47 Security 47 printer software installing Windows 20 printer solutions 49 printer to be configured does not appear in list of printers found on network 58 printers supported 26 printhead aligning 19 printhead nozzles cleaning 19 printing advanced color 24 documents 24 62 documents from a memory card or flash drive 25 network setup page 55 on both sides of the paper 24 photos using printer control panel 25 two sided 24 printing using advanced color options 24 publications finding 5 Push Button Configuration method using 45 R receiving faxes Auto Answer setting 40 43 automatically 43 manually 43 tips 43 recommended paper brands types and sizes 23 recovering the security PIN 51 recycling 5 replacing ink cartridges 18 RJ 11 adapter 37 S safety information 2 scan job canceling 31 scanner glass copying a two sided duplex document using 28 location 12 scanning creating a PDF from scan 30 documents for e mailing 29 tips 29 to a flash drive 29 to a local computer 29 to a memory card 29 to a network 30 to a network folder 30 using the printer control panel 30 using the touch screen 29 Scan to Network Folder Setup customize printer settings using 47 Security customize printer settings using 47 Index security PIN recovering 51 selecting the wireless port 57 sender info
67. ng as the printer software and LexPrint Listener are installed on the computer where the printer is connected Note The application referred to as Rendezvous in Mac OS X version 10 2 is now called Bonjour by Apple Inc Copying Copying Scanner glass Use the scanner glass for single pages small items such as postcards or photos transparencies photo Use the ADF for multiple page documents paper or thin media such as magazine clippings Note The ADF is available only in select printer models If you purchased a printer without an ADF then load original documents or photos on the scanner glass Tips for copying e Make sure the exit bin is fully extended and the bin extender is flipped out e Use the ADF when scanning two sided pages if your printer supports duplex scanning and the ADF supports the original document size e Use the scanner glass when scanning two sided pages if your printer does not support duplex scanning or the ADF does not support the original document size e When using the ADF adjust the paper guides on the ADF to the width of the original document e To easily retrieve a document after copying or scanning lift the ADF input tray e When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the sc
68. nnecting the printer in countries or regions that use serial connection In some countries or regions you need to plug all devices into the wall jack You cannot plug a telephone or answering machine into the port of the printer This is called serial connection Austria Germany Portugal Belgium Ireland Spain Denmark Italy Sweden Setting up the printer to fax France Netherlands Switzerland Finland Norway United Kingdom Warning Potential Damage If your country or region is on the list then do not remove the wrap plug from the port of the printer It is necessary for the proper functioning of the devices on the telephone line LINE To connect Connect the cable from the wall jack to the a port of the printer 39 Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports The N ports are for fax machines modems and answering machines The F port is for telephones N F N Setting up the printer to fax Connect the printer to any of the N ports To connect 1 Connect one end of a telephone cable to the al port of the printer 2 Connect the other end of the cable to the RJ 11 adapter and then connect the adapter to an N port 3 If you want to connect a telephone and answering machine to the same wall jack then connect the devices as shown Step 2 Check the dial tone A dial tone lets you know if the telephone line is working or if the printer is prope
69. ntrol panel touch Continue to print an alignment page Note Make sure to use the four ink cartridges that came with your new printer Nates 25 Close the ink cartridge access door l e The alignment page prints e Do not remove the page until printing is finished The alignment page may take a while to print e Streaks on the alignment page are normal and not an indication of a problem e The alignment page that prints may differ from the one shown e Recycle the alignment page Behind the cartridge access door you will find the customer support label which contains the ink compatibility information model number product Web site and technical support number About your printer Understanding the parts of the printer L 2 Use the Le Automatic document e Scan copy or fax multiple page documents feeder ADF e Access ADF paper jams Note Select printer models allow duplex scanning copying or faxing with just a single pass of a page through the ADF ADF input tray Load original documents into the ADF Notes e Do not load postcards photos small items or thin media such as magazine clippings into the ADF Place these items on the scanner glass e After scanning copying or faxing you can lift the right end of the input tray to retrieve the original documents easily PictBridge and USB Connect a PictBridge enabled digital camera or a flash drive to the printer port Card reader light Check the
70. o create a contact list using the fax software For Windows users 1 Open the Contacts tab of the Printer Setup Utility In Windows 8 From the Search charm type printer home and then navigate to Apps list gt Printer Home gt select your printer gt Fax gt Edit contact list In Windows 7 or earlier a Click ia or Start b Click All Programs or Programs and then select the printer program folder from the list Navigate to Printer Home gt select your printer gt Fax gt Edit contact list The Contacts tab of the Printer Setup Utility opens 2 Click Select from phone book 3 From the Phone Book field select a phone book 4 Select the contact that you want to add and then click Add to or change list to import the contact Note To add contacts you need to import contacts from the phone books on your computer that are supported by the fax software In addition to the software Address Book you may also have phone books of the mail clients installed on your computer such as Microsoft Outlook 5 Click OK For Macintosh users 1 From the Finder navigate to Applications gt select your printer folder 2 Double click Printer Settings 3 Click the Contacts tab e To add contacts click the Individuals tab e To add fax groups click the Groups tab am yi For more information on the fax software click Help or 2 Faxing Faxing CAUTION SHOCK HAZARD Do not use the fax feature during a lightnin
71. ob 6 Compose your e mail message 30 Scanning to a PDF For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the computer do the following In Windows 8 From the Search charm type Printer Home and then navigate to Printer Home gt select your printer gt Scan gt PDF In Windows 7 or earlier a Click ia or Start b Click All Programs or Programs and then select the printer program folder from the list Navigate to Printer Home gt select your printer gt Scan gt PDF Scanning starts and the scan progress dialog appears 3 Save the document as a PDF For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the Finder select Applications and then launch the application you want to use Note Use any application that supports your printer 3 From the list of devices select your printer Note For information on finding the list of devices check the documentation that came with the application or search for Scanning an image in the Search field of the Help menu 4 Adjust the scan settings as needed If applicable click 2 on the preview dialog for more information 5 Set the application that supports the PDF format as the scan destination and then start the scan job 6 Save the document as a PDF Scanning to a network folder Notes e This feature may not appear in the Embedded Web S
72. of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges For more information see Replacing ink cartridges on page 18 The cartridges should click firmly into their matching color slots 2 Load plain unmarked paper 3 From the home screen touch ba gt More Options gt Deep Clean Printhead 4 Select an option and then wait until the printer is ready 5 From the home screen touch be gt More Options gt Align Printer An alignment page prints Note Do not remove the alignment page until printing is finished Printer is busy or does not respond If the Before you troubleshoot checklist does not solve the problem then try one or more of the following MAKE SURE THE PRINTER IS NOT IN SLEEP MODE If the power light is blinking on and off slowly then the printer is in Sleep mode Press cto wake up the printer If the printer will not come out of Sleep mode then reset the power 1 Unplug the power cord from the wall outlet and then wait 10 seconds 2 Insert the power cord into
73. oftware and Documentation CD MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE You need to connect the printer to your telephone line through a standard wall jack a DSL filter a VolP adapter or a cable modem before you can open the fax software and configure the fax settings Network troubleshooting If you are having trouble setting up your printer on a network print a network setup page and then see the complete network troubleshooting information in the Network Getting Started Guide or the comprehensive User s Guide available on the Software and Documentation CD Wireless troubleshooting checklist Before beginning to troubleshoot the wireless printer verify the following e The printer the computer and the access point wireless router are all plugged in and turned on e The wireless network is working properly Try accessing other computers on your wireless network If your network has Internet access then try connecting to the Internet over a wireless connection e Your SSID is correct Troubleshooting Print a network setup page to verify the SSID the printer is using If you are not sure if your SSID is correct then run the wireless setup again e Your WEP key or WPA passphrase is correct if your network is secure Log on to the access point and check the security settings A security key is like a password All devices on the same wireless network using WEP WPA or WPA2 share the same security key If y
74. ol panel indicating that the file you scanned has been saved Scanning to a flash drive or memory card Before you begin make sure your flash drive or memory card is not write protected 1 Load the original document 2 From the home screen touch Scan gt Memory Device 3 Insert the flash drive or memory card Notes e The printer reads only one memory device at a time e ifa flash drive is inserted into the USB port while a memory card is in the card slot then a message appears on the display prompting you to select which memory device to use 4 Select the output file type you want to create 5 Set the color quality original image size and the other scan options If necessary touch Accept each time you make a selection 6 From the Sides menu in Scan Options select 1 Sided or 2 Sided and then touch Accept 7 Press Tp Follow the instructions on the display The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved Scanning directly to e mail using the printer software Make sure you have set up your e mail settings before proceeding For more information see the section on e mailing in the User s Guide For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass Scanning 2 From the computer do the following In Windows 8 From the Search charm type Printer Home and then navigate to Printer Home gt
75. olutions also let you view online calendars and online photo albums from the printer control panel To access a solution you created or customized touch SmartSolutions on the printer control panel and then select the icon or name of the solution For solutions with an option to send an e mail you must first set up your printer to e mail through F from the home screen Note Your printer may not come with some of these solutions depending on the features of the printer that you purchased Creating and customizing printer solutions Before you begin make sure e Your printer and computer are each connected to the Internet through an Ethernet or wireless connection e Your printer is powered on Go to the SmartSolutions Web site at http smartsolutions lexmark com Sign in or create an account Click SMARTSOLUTION CENTER or SOLUTION CENTER At the bottom of the screen click Add Printer UU A W N F Follow the instructions on the computer screen 6 Use the Web site to create customize and download solutions to your printer For more information click Getting started with SmartSolutions on the Solution Center 49 Troubleshooting Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems e Make sure the power cord is plugged into the printer and into a properly grounded working electrical outlet e Make sure the printer is turned on e Make sure the printer is securely conn
76. ons e Visit the SmartSolutions Web site e Choose your custom solutions Note Your printer may not come with these Web Links depending on the features of the printer that you purchased Printing Printing Recommended paper brands For e mails received faxes internal documents and similar print jobs Set paper type to Size Recommended paper Weight Letter PrintWorks 30 Recycled 20 b Multipurpose Paper 00011 UPM Future Multitech 80 g m For colorful and high coverage documents Size Recommended paper Weight Set paper type to Letter Georgia Pacific Everyday Ink 24 Ib ColorLok Certified Plain Jet and Laser Paper 214305 A4 Hammermill Ultra Premium 24 Ib Premium Plain Laser Print 16600 0 Note For best results set Page Dry Time to Extended Georgia Pacific Premium 20 b Colorlok Certified Plain Multipurpose Paper 214306 M Real Data Copy Colour 90 g m Premium Plain Printing Note For best results set Page Dry Time to Extended SOPORCEL Navigator 80 g m Premium Plain Universal Multifunctional For r sum s letterhead documents and similar print jobs Weight Set paper type to Size Recommended paper Letter Wausau Professional Series 24 b Premium Plain Royal Linen paper 30 recycled WAU74089 23 For photos brochures business cards iron on transfers window clings and other specialty print jobs Paper and One sided or Recommended paper Set paper type to spec
77. oting setup cannot print through USB 52 incorrect language appears on display 50 installation screen did not appear automatically 50 page does not print 51 printer does not respond 52 printer printing blank pages 52 recovering security PIN 51 software did not install 51 troubleshooting wireless cannot print over wireless network 55 two sided copying manual 28 two sided printing 24 U USB port location 13 using Macintosh printer software 21 Web Links 21 Wireless Setup Utility 45 V voice mail setting up 33 Voice over Internet Protocol VoIP fax setup 35 VoIP adapter 35 W Web Links using 21 Web site finding 5 Windows software Abbyy Sprint OCR 21 Phone Book 21 Printer Home 21 Printer Setup Utility 21 Printing Preferences 21 Product Update 21 Status Messenger 21 Status Monitor Center 21 Tools for Office 21 Wireless Setup Utility 21 wireless network information you will need for setting up wireless printing 44 troubleshooting 54 wireless setup information needed for 44 Wireless Setup Assistant launching 45 Wireless Setup Assistant Macintosh only installing 45 Wireless Setup Assistant Macintosh using 45 Wireless Setup Utility launching 45 Wireless Setup Utility Windows only installing 44 Wireless Setup Utility Windows using 44 wireless troubleshooting cannot print over wireless network 55 Wi Fi Protected Setup configuring manually 45 using 45 Wi Fi Protected Setup logo identifying
78. ou are not sure if your security information is correct then run the wireless setup again e The printer and the computer are within the range of the wireless network For most networks the printer and the computer should be within 100 feet 30 meters of the access point wireless router e The Wi Fi indicator is green and successfully connected The printer driver is installed on the computer from which you are performing a task e The correct printer port is selected e The computer and printer are both connected to the same wireless network The printer is located away from obstacles or electronic devices that could interfere with the wireless signal Make sure the printer and access point are not separated by poles walls or support columns containing metal or concrete Many devices can interfere with the wireless signal including baby monitors motors cordless phones security system cameras other wireless networks and some Bluetooth devices Printing a network setup page A network setup page lists the configuration settings of the printer including the IP address and MAC address of the printer 1 Load plain paper 2 From the home screen navigate to Fa gt Network Setup gt Print Setup Page Locating IP addresses For Windows users 1 Open the command window In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type cmd gt OK In Windows 7 or earlier a Click w or
79. r appears on the printer control panel then touch Continue e Do not remove the alignment page until printing is finished Maintaining ink cartridges In addition to the following tasks that you can perform your printer performs automatic maintenance cycles if it is plugged into a properly grounded working electrical outlet It will briefly come out of Sleep mode or will temporarily turn on if it is turned off Aligning the printhead If the characters or lines on your printer image appear jagged or wavy then you may need to align the printhead 1 Load plain unmarked paper 2 From the home screen touch ao gt More Options gt Align Printer An alignment page prints Note Do not remove the alignment page until printing is finished Cleaning the printhead nozzles Poor print quality is sometimes due to clogged printhead nozzles Clean the printhead nozzles to improve the quality of your prints Notes e Cleaning the printhead nozzles uses ink so clean them only when necessary e Deep cleaning uses more ink so try the Clean Printhead option first to save ink e If the ink levels are too low then you must replace the ink cartridges before you can clean the printhead nozzles 1 From the home screen touch an gt More Options 2 Touch Clean Printhead or Deep Clean Printhead 3 Select an option and then wait until the printer is ready Moving the printer to another location When moving the printer and optional t
80. rays to another location follow these precautions e Any cart used to move the printer must have a surface able to support the full footprint of the printer Any cart used to move the options must have a surface able to support the dimensions of the options e Make sure the bin extender and the exit bin are in their original positions e Keep the printer in an upright position 19 e Make sure to remove the ink cartridges from the printer e Store the used ink cartridges in a box with the nozzles faceup e Avoid severe jarring movements e If available use the original packaging of the printer with the needed padding to keep the printer protected during transport Using the printer software Using the printer software Supported operating systems The printer software requires up to 500MB of free disk space Microsoft Windows 8 Microsoft Windows Server 2012 Microsoft Windows 7 SP1 Microsoft Windows 7 Microsoft Windows Server 2008 R2 Microsoft Windows Server 2008 SP1 Microsoft Windows Server 2003 SP2 Microsoft Windows Server 2003 SP1 Microsoft Windows Vista SP1 Microsoft Windows Vista Microsoft Windows XP SP3 Microsoft Windows XP SP2 Macintosh Intel OS X version 10 8 0 or later Macintosh Intel OS X version 10 7 0 or later Macintosh Intel OS X version 10 6 0 or later Macintosh Intel OS X version 10 5 0 or later Macintosh Intel OS X version 10 4 4 or later Macintosh PowerPC OS X ver
81. rial when on the home screen Return to the home screen About your printer 15 Understanding the home screen After the printer is turned on and a short warm up period occurs the display shows the home screen Use View select or print photos and documents the home screen selections to initiate an action such as copying or faxing or to change printer settings Note This icon appears when you return to the home screen while a memory card or flash drive is connected to the printer This icon does not appear if a PictBridge enabled camera is connected to the printer while a memory card is in the card slot View select or print photos on a PictBridge enabled camera Notes e This icon appears when you return to the home screen while a PictBridge enabled camera is connected to the printer even when a memory device is also in the card slot e To change the default print settings touch More Options on the printer control panel b E Ii Access the SmartSolutions menu Memory omart Device Solutions Ink levels icon e View the current ink levels of the installed cartridges e Access cartridge maintenance and information functions Setup icon Access the setup menu and change printer settings Network indicator Check the network connection status of your printer and access the network Access the copy menu and make copies settings Access the scan menu and scan documents Access the fax menu and send faxes
82. rinter may not come with some of these programs or some of the functions of these programs depending on the features of the printer that you purchased Using the Macintosh printer software Software installed during printer installation 1 From the Finder navigate to Applications gt select your printer folder 2 Double click the application that you want to use Use the ae Print dialog Adjust the print settings and schedule print jobs Note With a document or photo open choose File gt Print to access the Print dialog Printer Settings e Customize settings for fax jobs e Create and edit the Contacts list e Configure e mail connectivity settings Wireless Setup Set up the printer on a wireless network Assistant Note This application is automatically installed with the printer software if the printer has wireless capability Uninstaller Remove the printer software from your computer Note Your printer may not come with these applications depending on the features of the printer that you purchased Using the printer software Web Links Web Links are links to predefined Web pages Web Links are saved in the printer folder 1 From the Finder navigate to Applications gt select your printer folder gt Web Links 2 Double click the Web Link that you want to visit Use ania Order Supplies Online Order ink or supplies Printer Registration Register your printer Visit Lexmark SmartSoluti
83. rly connected to the telephone line Make sure the telephone line and the wall jack are working 1 Plug an analog telephone into the wall jack 2 Listen for a dial tone through the telephone handset 40 If you hear a dial tone then the telephone line and the wall jack are working Make sure the printer is properly connected to the telephone line 1 While the printer is connected to a telephone line through the a port on the back of the printer plug an analog telephone into the port of the printer 2 Listen for a dial tone If you hear a dial tone then the printer is properly connected to the telephone line If you do not hear a dial tone then review Step 1 or see the Fax troubleshooting checklist on page 53 Step 3 Set your fax name and fax number Your user information includes your name or your company name your fax number your fax number is your telephone number unless you have a dedicated fax telephone line and the time and date on your fax machine when a transmission is made This information appears in the header and footer of the faxes that you send In some countries you cannot send a fax without this information Some fax machines also block faxes without sender information so make sure that you enter this information in your printer 1 From the printer control panel navigate to Fa gt Fax Setup gt Dialing and Sending gt Fax Name 2 Enter your name or your company name and then save the setting 3 S
84. rmation registering 40 sending an e mail scanning a document or photo 32 sending faxes tips 42 setting distinctive ring 41 number of rings 41 setting up fax country or region specific 37 digital telephone service 36 DSL connection 35 standard telephone line connection 33 VoIP connection 35 setting up printer 6 setup troubleshooting cannot print through USB 52 incorrect language appears on display 50 installation screen did not appear automatically 50 page does not print 51 printer does not respond 52 printer printing blank pages 52 recovering security PIN 51 software did not install 51 SmartSolutions 49 software did not install 51 solutions 49 Speed Dial list 41 supported memory cards and file types 17 supported operating systems 20 supported printers 26 T telecommunication notices 60 tips for copying 27 e mailing 32 receiving faxes 42 scanning 29 sending faxes 42 touch screen navigating 16 Transmit Terminal Identification TTI setting 40 troubleshooting checking an unresponsive printer 50 contacting customer support 50 fax checklist 53 solving basic printer problems 50 wireless network 54 troubleshooting fax cannot receive faxes 54 cannot run fax software 54 cannot send faxes 53 troubleshooting network cannot print to network printer 59 printer to be configured does not appear in list of printers found on network 58 troubleshooting print cannot delete documents from print queue 52 troublesho
85. rs the Print or Print Preview dialog or the printer display depending on your printer model e Use recycled paper e Reduce the margins of documents to be printed e Scan and save To avoid printing multiple copies you can scan documents or photos and save them to a computer program application or flash drive for presentation depending on your printer model Conserving ink e Use Quick Print or Draft Mode These modes can be used to print documents using less ink than normal and are recommended for printing documents that are mostly text e Use font types and font settings that require less ink Most programs or applications let you adjust the darkness of the colors e Use high yield cartridges Inks in high yield cartridges allow you to print more pages e Preview print jobs before printing Use the preview features found in Toolbars the Print Preview dialog or the printer display depending on your printer model Recycling e Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program To return an ink cartridge go to www lexmark com recycle Follow the instructions to request a postage paid bag e Recycle the product packaging e Recycle your old printer instead of throwing it away e Recycle paper from discarded print jobs e Use recycled paper To read the Lexmark Environmental Sustainability Report see www lexmark com environment Note Your printer may not come with some of t
86. rtridge 3 Press the release tab and then remove the used ink cartridge or cartridges vaya ark cami r egni CV US taraia Lab America 2 ELL CREA Saempecinnd a Aiors i Middle Coed i Cenia Catan Dorops Men Lf G5 i Ante Ppcitic 1 Licensed for a single use only After use return this cartridge to Lexmark for remanufacturing refilling or recycling For more information visit www lexmark com regions 2 Available only on the Lexmark Web site at www lexmark com Notes 4 Install each ink cartridge e To get more ink order high yield ink cartridges e Depending on your country or region you may get the ink cartridges individually or in packs e You can order a mix of standard ink cartridges and high yield ink cartridges depending on your needs e For page yield information visit www lexmark com yields e The cartridges used for printing documents can also be used for printing photos e For best results use only genuine Lexmark ink cartridges Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out Note Install the new ink cartridges immediately after removing from the packaging to avoid exposing the ink to air 1 Turnon your printer 5 Close the cartridge door Ordering and replacing supplies Notes e lfAlign Printe
87. s c sccsessessessessessesssessessessessessessesscssessessessecsesaessessessessesseeaseaneaveeven 19 ANC GING scan JO DSen EE E S saeseoeeet A 31 Using the printer SoftWare ccsscccssscssssscccesscccesssccsessceeesseeeees2O EsIMO NING ssossnsssaswsseesavcnssanstasnssneeesy senses eusstssoanedncasunsemassesssesenassessenegs oe Supported operating SYSteIS cccccsessessessecsessesecsucsessessessesussussessessesussucssacsucsussucavsresseeneanen 20 SENANG SHI Ol arna ansevamsassuunciaemebedeeesexiaiuccensseesans 32 Installing the printer SOftWArC c cscsscssessesssessecsecsscssecsesssesuessessessucsscssessessesavessessessessecsseaseen 20 Canceling an SM ailse ar tavadiceued ETE E EEN EE EET E 32 Using the Windows printer software sssssssessssssssseerresssssssrerrresssssssseeeeessssseereeeessseeene 21 Setting up the printer Ofa 33 Using the Macintosh printer software sssssssssssssssssssrrrrressssssrrrrsssssrsrrrrerrsssserrreeessseeene 21 N ETE ETE E EE E aa PINNE sca eean cae ceeetee nee eanec EE E a eo Step 2 Check the Cal COM Gi osesh occrsiea nse ota pievesire canst EEEE EENAA 40 Recommended paper brands c ccsssccssssessecessecsssecesseccasccseecsseeessecesseceseccseeesesesseseatenes 23 Step 3 Set your fax name and fax NUMDbET sees tesess tes etnteeteseseteettaneeteeetenseneetens 40 PULLMAN EM TA ache tntbcrhttce tt ceeoansieeduerectdan do lurve nese EEEE EEN EEE 24 Step 4 Set the printer to receive faxes automat
88. se the ink cartridge access door SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Note This solution applies to Macintosh users only 1 With a document open choose File gt Print 2 From the printer pop up menu choose your printer and then click Print If your printer does not appear on the Printer list then choose Add Printer From the list of printers in the Default tab select your printer and then click Add If your printer does not appear on the list then try either of the following e For a USB connected printer remove and then reconnect the USB cable e Fora printer that is wirelessly connected see the Wireless troubleshooting section MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold cl for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER Troubleshooting CHecK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back
89. sion 10 5 0 or later Macintosh PowerPC OS X version 10 4 0 or later Debian GNU Linux 6 0 and 5 0 Fedora 17 16 15 and 14 Linpus Linux Desktop 9 6 Linux Mint 12 Linux openSUSE 12 1 11 4 11 3 and 11 2 Red Flag Linux Desktop 6 0 Red Hat Enterprise Linux WS 6 WS 5 and WS 4 SUSE Linux Enterprise Desktop 11 and 10 SUSE Linux Enterprise Server 11 and 10 Ubuntu Linux 12 04 11 10 11 04 10 10 10 04 9 10 and 9 04 HP UX 11 31 11 23 and 11 11 IBM AIX 7 1 6 1 5 3 and 5 2 Solaris SPARC 10 9 and 8 20 e Solaris SPARC x86 10 The printer driver for this operating system is available only at http support lexmark com Note Information on additional operating system versions that are compatible with the printer may be available on our Web site Installing the printer software Notes e If you installed the printer software on the computer before but need to reinstall the software then uninstall the current software first e Close all open software programs before installing the printer software 1 Obtain a copy of the software installer package e From the Software and Documentation CD that came with your printer From our Web site Go to http support lexmark com and then navigate to SUPPORT amp DOWNLOAD gt select your printer gt select your operating system 2 Double click the software installer package Wait for the installation dialog to appear If you are
90. t to the terms and conditions herein Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries All other trademarks are the property of their respective owners 60 Federal Communications Commission FCC compliance information statement This product complies with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Any questions on this statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 For additional compliance information see the online documentation Federal Communications Commission FCC compliance information statement This product complies with Part 68 of the FCC Rules See the product online documentation for additional compliance information Index Index A adding network folder shortcut 30 Additional Solutions customize printer settings using 47 Address Book 41 Address Book Setup customize printer settings using 47 ADF copying a two sided duplex document using 27 ADF input tray location 12 aligning the printhead 19 answering machine sett
91. ter 3 Click the Ports tab 4 Click the box next to Enable bidirectional support if it is not already checked 5 Click Apply gt OK and then try to print again Ethernet network troubleshooting Printer does not appear in the list of printers found on the network CHECK THE ETHERNET CABLE e Check the Ethernet cable and the Ethernet connectors at both ends for any obvious damage e Firmly plug one end of the Ethernet cable into the printer Firmly plug the other end of the Ethernet cable into the network hub or wall connection e Try using a different cable Damage to the cable may not be obvious Troubleshooting MAKE SURE THE PRINTER POWER IS ON Make sure the printer is connected to a power source and is turned on MAKE SURE THAT THE NETWORK IS OPERATING PROPERLY e Try to access other computers on the network e Make sure all switches hubs and other connecting devices are turned on MAKE SURE THE PRINTER HAS VALID NETWORK SETTINGS Print a network setup page from the printer and check the following See the Networking section of the User s Guide for instructions on how to print a network setup page e Verify that the IP address is correct for your network e Verify that the gateway is correct e Verify that the network mask is the same as the network mask used for other computers and printers on your network Cannot print to the network printer CHECK THE ETHERNET CABLE e Check the Ethernet cable and the E
92. the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call e If you subscribe to a distinctive ring service provided by your telephone company then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically 34 Setup 3 Printer is sharing the line with a telephone subscribed to voice mail service lz g a F A m fe EXT LINE To connect 1 Connect the cable from the wall jack to the l port of the printer 2 Remove the protective plug from the port of the printer and then connect the telephone to the port Tips for this setup e This setup works best if you subscribe to a distinctive ring service If you have distinctive ring service then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically e If you have only one telephone number on your line then you need to set the printer to receive faxes manually Auto Answer Off When you answer the telephone and you hear fax tones press 9 or the manual answer code on the telephone to receive the fax Setting up the printer to fax e You can also set the printer to receive faxes automatically Auto Answer On but you need to turn off the voic
93. the parts of the printer c ccccccscssscssssesecssesessessessessessessveseesessessessessesseaeaneaes 12 Canceling CODY IOS sesce seca cesses sesetcdacu edd sensesucuesteaannesecucesdiacedeucesuneveussceaessaserestebedeousdeassaesaee 28 Using the printer control PANE sscsstressinanerssanicasaswecnantnendnenonanssnaswesnsnwnded sncensvaceresensbeeseteventes 14 SCANNING c cecceccsccccceccecceccscssscsecssccecessetesseseesecseccacessessestesecesene29 ET I Rit aN DV NS ee Passe east ie Peace ee tceeai cn pi eee E E A EE E O she sauledaslecusancaluactmrciaaniheaaeenasests 29 BOSS sO ng nE TOE ese grpegece tent es Scanning toa local COM PULL esecesasasscatsaceeacetadsaanccncsasesawetoncadndents guneseatnesaptows taensaadesseseesaedses 29 Using Memory Cards and flash Crives ccccssccccceccceeceesessseseeeeeceeceeeceesueaeeeceeeeeeeeeeeeeeeeas 16 Se E E E m Ordering and replacing SUPPIies ccccscecscsccscsccccccccscscscecsesses LO Scanning directly to e mail using the printer software ssssssssssssssssrrrsserrrssrrrerssrrrsssees 29 Ordering ink Cartridges c cccccccsessssessssecscsesscsessescsussesecoesucsesucsesesacstsusstsusatsassesesstssatseacaeeess 18 SCANNE O a PDF seenior a E T S E a ei Slasa twine 30 Replacing ink Cal IAB SS acca tcacencacteacactcacaduiead eiii aT S EN EET AAR 18 Scanning to a network folder ssssssssssssssssssssssssnrisinsssssssnnnntrrinennsssnnnnrrrennnnnnnnnnnnntrnenenneenn 30 Maintaining ink Cartridge
94. the person who set up your wireless network MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT e See if you have access to the Internet by opening your Web browser and accessing any site e If there are other computers or resources on your wireless network then check to see if you can access them from your computer MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS NETWORK If the printer is not on the same wireless network as the computer then you will not be able to print wirelessly The SSID of the printer must match the SSID of the computer if the computer is already connected to the wireless network For Windows users 1 Obtain the SSID of the network that the computer is connected to a Type the IP address of your access point into the address field of your Web browser If you do not know the IP address of the access point then do the following 1 Open the command window In Windows 8 From the Search charm type Run and then navigate to Apps list gt Run gt type cmd gt OK In Windows 7 or earlier a Click w or click Start and then click Run b Inthe Start Search or Run dialog type cmd c Press Enter or click OK The command window opens 2 Type ipconfig and then press Enter Check the Wireless Network Connection section e The Default Gateway entry is typically the access point e The IP address appears as four sets of numbers separated by periods such as 192 168 2 134
95. the settings you want press dto start scanning Scanning a document or photo to e mail 1 2 3 4 Load an original document or photo Touch Scan gt E mail Select the output file type you want to create Touch an option to enter or select the recipients e Enter E mail Address Enter the e mail address manually e Address Book Touch Sort by Name or Sort by Group and then select the contact e History Select the name or e mail address from the history list If necessary touch OK or Accept each time you make a selection 32 To enter additional recipients touch Add Recipient and then enter the e mail address name or group you want to add Touch Accept every time you add a recipient Note You can send an e mail to up to 30 recipients Set the color quality original image size and the other scan options If necessary touch Accept to save each setting If you want to change the default e mail subject then navigate to Subject gt enter your subject gt Accept If you want to change the default e mail message then navigate to Message gt enter you message gt Accept Press Canceling an e mail To cancel an e mail press Setting up the printer to fax Setting up the printer to fax CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the power supply cord or telephone during a lig
96. thernet connectors at both ends for any obvious damage e Firmly plug one end of the Ethernet cable into the printer Firmly plug the other end of the Ethernet cable into the network hub or wall connection e Try using a different cable Damage to the cable may not be obvious MAKE SURE THE PRINTER POWER IS ON Make sure the printer is connected to a power source and is turned on MAKE SURE THAT THE NETWORK IS OPERATING PROPERLY e Try to access other computers on the network e Make sure all switches hubs and other connecting devices are turned on UNINSTALL AND REINSTALL THE SOFTWARE See the Reinstalling the printer software section of the User s Guide 59 Notices Notices Edition notice October 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the progra
97. ting 55 network troubleshooting cannot print to network printer 59 printer to be configured does not appear in list of printers found on network 58 Network Ports customize printer settings using 47 networking finding IP address of computer 55 finding IP address of computer Mac 55 finding IP address of printer 55 IP addresses 55 notices 2 60 P page does not print 51 paper conserving 5 Paper Setup customize printer settings using 47 paper tray Tray 1 location 12 paper tray Tray 2 location 12 paper recommended brands types and sizes 23 parts diagram 12 PDF creating from scan 30 Personal Identification Number method using 45 phone book 41 phone plug 37 phone splitter 35 photos printing using printer control panel 25 scanning to e mail 32 PictBridge and USB port location 12 power supply port location 12 print job canceling 26 Print Settings customize printer settings using 47 print troubleshooting cannot delete documents from print queue 52 printer features 6 models 5 moving 19 setting up 6 printer control panel buttons and icons 14 location 12 printer does not respond 52 printer features 6 printer models 5 printer printing blank pages 52 printer problems basic solutions 50 printer settings customizing Additional Solutions 47 Address Book Setup 47 Copy Settings 47 Device Management 47 E mail Alert Setup 47 E mail FTP Settings 47 Fax Settings 47 General Settings 47 Import Export 47 Intervention Ma
98. tion and then touch Accept e 2 Sided to 1 Sided Make single sided copies of the two sided document e 2 Sided to 2 Sided Make two sided copies like the original document If you want to specify the page orientation and layout of the original document and the copy then touch Advanced Copying Notes e For long edge binding pages are bound along the long edge of the page left edge for portrait orientation and top edge for landscape orientation e For short edge binding pages are bound along the short edge of the page top edge for portrait orientation and left edge for landscape orientation 4 Press Tp Copying a two sided duplex document using the scanner glass 1 Load the original document facedown on the scanner glass 2 From the home screen touch Copy gt More Options gt 2 Sided Copies 3 Select a two sided copying option and then touch Accept e 2 Sided to 1 Sided Make single sided copies of the two sided document e 2 Sided to 2 Sided Make two sided copies like the original document If you want to specify the page orientation and layout of the original document and the copy then touch Advanced Notes e For long edge binding pages are bound along the long edge of the page left edge for portrait orientation and top edge for landscape orientation e For short edge binding pages are bound along the short edge of the page top edge for portrait orientation and left edge for landscape orient
99. tosh Without a CD or DVD drive or for Linux Download the printer driver from www lexmark com Note If the installation dialog does not appear after a minute then see Installation screen did not appear during installation on page 50 3 Remove tape and packing material from all areas of the printer 5 Move the paper guides to the sides About your printer 6 For legal size paper extend the paper tray 8 Adjust the paper guides 7 Load paper 9 Insert the paper tray Note Make sure the paper is below the maximum fill line located on the edge of the paper tray Overloading the tray can cause paper jams 10 Connect the power cord only Note Do not attach the USB cable yet About your printer Connect the power cord to a properly grounded electrical outlet that is near the printer and easily accessible 11 Make sure the printer is on _ AN Note It may take a while before the first screen appears on the printer control panel 12 Set the language on the printer control panel and then touch OK 13 Confirm the language and then touch Yes Language You have chosen English as the language for your Primier Are you sure E ve bj 14 Set the country or region and then touch Accept Gountry Ragika Apl 15 Set the date and then touch Accept Set Date Awp Morth Day Year 1 30 2010 16 Set the time and then touch Accept 12 00 AM v 4 17 Set th
100. tware installer package Wait for the installation dialog to appear If you are using a Software and Documentation CD and the installation dialog does not appear then do the following In Windows 8 From the Search charm type run and then navigate to Apps list gt Run gt type D Setup exe gt OK In Windows 7 or earlier a Click ia or click Start and then click Run b Inthe Start Search or Run dialog type D setup exe c Press Enter or click OK Note D is the letter of your CD or DVD drive 2 Click Install and then follow the instructions on the computer screen For Macintosh users 1 From the Finder desktop click the CD icon 2 Double click the software installer package and then follow the instructions on the computer screen Incorrect language appears on the display If the Before you troubleshoot checklist does not solve the problem then try the following CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen navigate to F gt Device Setup gt Language 2 Select a language and then touch Accept 3 Touch Yes to confirm this setting Troubleshooting Software did not install If you encountered problems while installing or if your printer does not appear in the list in the printers folder or as a printer option when sending a print job then try uninstalling and reinstalling the software Before you reinstall the software do the following MAKE SURE THAT YOUR COMPUTER MEETS
101. uch Address Book or History to import a contact Repeat this step until you have entered the numbers of all the recipients Touch Accept every time you add a recipient c Touch Warning Potential Damage Do not touch the cables or the a and Tay ports while sending a fax 42 Tips e You can broadcast a fax to up to 30 recipients e Touch More Options to set a color or black and white fax adjust the quality of the fax set the size of the document add a cover page schedule the fax or view pending faxes Sending faxes using the computer For Windows users 1 With a document open click File gt Print 2 Make sure to select the fax version of your printer and then click Properties Preferences Options or Setup 3 Click the Fax tab and then make sure Enable Fax is selected 4 Enter the recipient fax number or numbers in the Fax number s field You can enter fax numbers manually or by using the Phone Book feature 5 If necessary enter a prefix in the Dialing Prefix dialog 6 Select the appropriate paper size and page orientation 7 Select Include Cover Page with Fax and enter the appropriate information if you want to include a cover page with the fax 8 Click OK For Macintosh users 1 With a document open choose File gt Print 2 From the Printer pop up menu select the fax version of your printer Note In order to see the fax options on the Print dialog you must use the fax driver for your
102. up To set up the printer for wireless printing you need to know the following e The name of your wireless network which is also known as the SSID Service Set Identifier e f encryption was used to secure your network e The security key either a WEP key or WPA WPA2 preshared key passphrase To find the WPA WPA2 preshared key passphrase for the wireless network see the documentation that came with the access point wireless router see the Web page associated with the access point or consult your system support person If your access point is using WEP security then the WEP key should be e Exactly 10 or 26 hexadecimal characters or e Exactly 5 or 13 ASCII characters If your access point is using WPA or WPA2 security then the WPA WPA2 preshared key passphrase should be e Exactly 64 hexadecimal characters or e From 8 to 63 ASCII characters Notes e Hexadecimal characters are A F a f and 0 9 e ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WPA WPA2 preshared key passphrase are case sensitive If your wireless network is not using security then you will not have a security key Note If you do not know the SSID of the network that your computer is connected to then launch the wireless utility of the computer network adapter and look for the network name If you cannot find the SSID or the security information for your network then see the documentation that came with the
103. ve plug from the Tay port of the printer and then connect the telephone to the port Scenario 5 Country or region specific setup Different countries or regions have different types of telephone wall jacks The standard wall jack adopted by most countries or regions is the Registered Jack 11 RJ 11 You need to have an RJ 11 plug ora telephone cable that has an RJ 11 connector so you can connect a device to an RJ 11 wall jack The fax ports on the back of the printer and the telephone cable that comes with the printer have RJ 11 connectors If you have a different type of connector in your country or region then you may need to use an RJ 11 adapter Setting up the printer to fax Connecting the printer to a non RJ 11 wall jack D LINE To connect 1 Connect one end of a telephone cable to the l port of the printer 2 Connect the other end of the cable to the RJ 11 adapter and then connect the adapter to the wall jack 3 Ifyou want to connect another device telephone or answering machine to the same wall jack and if the device has a non RJ 11 connector then connect it directly to the wall jack 38 Notes e Do not remove the wrap plug from the port of the printer e The printer may not come with an RJ 11 adapter in your country or region If the additional device telephone or answering machine has an RJ 11 connector then you can remove the wrap plug and connect the device to the port of the printer Co

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