LevelOne WPC-0100 Network Card User Manual
Contents
1. I don t know which print server to select If there are multiple print servers on your network you can identify the one you are setting up by matching the MAC address SP MAC address Ne to the twelve characters appended to the print server name in the list For example Lexmark_N4000e_0020000035D0 An error message appears 13 My print server is not shown in the list 5 6 7 8 Select My print server printer is NOT shown in the list Make sure e The power indicator light is on The print server is properly connected to the network check the Ethernet cable There is not a problem with your network Select the first radio button Click Next to search the network again If the print server is now shown in the list determine if it is configured For help see Determine if my print server is configured If the print server is still not shown in the list continue with the following steps Select Perform an advanced search Click Next Enter the subnet information Click Next You are returned to the Print Server Setup screen where your print server should now appear in the list as configured My print server is not shown in the list 14 My printer is not shown in the list No Printer Attached Select My print server printer is NOT shown in the list on the Print Server Setup screen Make sure e The printer is turned on check the power indicator light e The printer is properly connected to2. print server network settings 20 Glossary De DHCP Dynamic Host Configuration Protocol a protocol for assigning dynamic IP addresses to devices on a network With dynamic addressing a device can have a different IP address every time it connects to the network This means that a new device can be added to a network without having to manually assign a unique IP address Ethernet category 5 cable A network cable with RJ 45 connectors This cable connects the print server to the Ethernet network Also referred to as a Cat 5 cable IP address A number that identifies each device connected to the network For example 192 168 0 1 MAC address A 12 character identifier that is unique for each network hardware device For example 00 02 00 10 08 e8 network capable printer A printing device that does not need to be locally attached to a computer When connected to a network it can be accessed by any computer on the same network printer port Windows terminology for a physical or logical connection to a printer For example e LPT1 indicates the printer is attached to a physical parallel port with a parallel cable e USB001 indicates the printer is attached to a physical USB port with a USB cable ee es indicates a logical connection to the printer across your network subnet A portion of a network that shares a common address component On TCP IP networks subnets are defined as all devices whose IP addresses have the same prefi
3. trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products Other trademarks are the property of their respective owners 2003 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Electronic emission notices Federal Communications Commission FCC compliance information statement The Lexmark N4000e Print Server has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to r
4. ERIOD Limitation of liability 31 Your sole remedy under this Statement of Limited Warranty is set forth in this section For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this Statement of Limited Warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the greater of 1 5 000 or 2 the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable In no event will Lexmark be liable for any lost profits lost savings incidental damage or other economic consequential damages This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based ona third party claim This limitation of remedies also applies to any developer of materials supplied to Lexmark Lexmark s and the developer s limitations of remedies are not cumulative Such developer is an intended beneficiary of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages If such laws apply the limitations or exclusions cont
5. LEXMARK N4000e Print Server User s Guide September 2003 www lexmark com O Contents D0 Chapter 1 Introduction iiss cases cscs ccite cet ccc cecticcececeeecaetteceees 6 Chapter 2 Setup ene eee eee eee 7 Requirements va sedasemes say sc tsar sense tet acaninticcacceelstataceee R ceded a aiaia 7 Connecting the hardware iia riatien thscciteite cctebeidartebe kites 8 Understanding the Setup Utility software eee cee eee eeeeeeeeeeeeeeteeeeeeeeeeeneeees 8 Chapter 3 Troubleshooting sssssssseeeeeeeeeeeeeeeeeeeeseeneeeeeenees 12 The Power or USB indicator light iS NOt ON eee ceeeeeeeeeteeeeeeeeeeeeeeeeeeeees 12 The Status indicator light iS On cceeeseceeeeeeeeeeeeeeeeeeeceaeeeeeeeeeeeeeeeeeeeeeae 12 An error message SODGAlS icscsdescrtcceradenandusehcecrecknndsttecedeverseberaniieddceantaaasaaes 13 The Lexmark N4000e Setup Utility CD does not auto launch 05 13 don t know which print Server to SCICCt cece eeeeee cere eeeeennaeeeeeeeeeeenaea 13 My print server is not SHOWN in the list cece eeeeee eects eeeneeeeeeeeeeeeeeeneeeeeeeeees 14 My printer is not shown in the list No Printer Attached eeeeeeeeeee 15 My print server is UMCONTIQUICR ioctess tcc cities atresia eels avecleeastiens 15 My network printer does not OMIM sacec tecccsiens sive escantarneaantedectwecevbecnanstectexaduacee 16 Chapter 4 HOw Do 9 leat Jaren ene eaen 17 Print eh WSU AS psi
6. adio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as the one provided with this unit for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Direct any questions regarding this compliance information statement to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipmen
7. ained in this statement may not apply to you This warranty gives you specific legal rights You may also have other rights which vary from state to state
8. ation may be addressed to Lexmark International Inc Department F95 032 2 740 West New Circle Road Lexington Kentucky 40550 U S A In the United Kingdom and Eire send to Lexmark International Ltd Marketing and Services Department Westhorpe House Westhorpe Marlow Bucks SL7 3RQ Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you You can purchase additional copies of publications related to this product by calling 1 800 553 9727 In the United Kingdom and Eire call 44 0 8704 440 044 In other countries contact your point of purchase References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries PCL is a registered
9. cosis a a aa a 17 Print a print server setup page ss sessessssssrirrrttttrrrirrttttettinrnnnnesesnnnnnnnnnnne 17 Uninstall the Lexmark N4000e Setup Utility software 0 000 eee 18 Check the printer StalUS g ctccerstionenteiguscanaisvnnh a a 18 Verify the network printer port sssssssessssserriirttteeririrrttessriirnnrnsnstrrennnnnnsent 18 Determine if my print Server is CONFIQUIED eee ee eter teeter eeeeeteaeeeeeeeeeeeee 19 Change the print server network SettiNGS cceeeceeeeeeeeeeeeeeeeeeeeneeeeee 20 Contact Lexmark nies ciccccsecheeda cath e E RE 20 Contents 2 Chapter 5 Glossary Contents 3 Edition September 2003 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FORA PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Comments about this public
10. e if my print server is configured When you run the Setup Utility software a list of all print servers found on your network appear on the screen Your print server is configured if it appears in the list with its MAC address appended to the print server name For example Lexmark_E320_0020000035D0 Determine if my print server is configured 19 Change the print server network settings Once the IP address is assigned you can access the homepage on the Web to remotely view and manage the network printer Functions include viewing printer status resetting the print server changing settings and so on To access the Web page for your printer server do one of the following e On the Print Server Setup screen right click your print server in the list and then select Launch homepage e Type the IP address in the URL field of your Web browser For example http 192 168 236 24 Contact Lexmark Visit our Web site at www lexmark com to e Register your print server e View an up to date list of supported printers e Receive customer support Other ways to contact our Customer Support Center e Insert the Lexmark N4000e Setup Utility CD and then click Contact Lexmark e Insert the printer software CD that came with your Lexmark printer and then click Contact Lexmark Customer Support e From the Lexmark Solution Center available on Lexmark inkjet printers only click Contact Information Customer Support Change the
11. efore you can print Is the printer name appended by a port name For example Lexmark_N4000e_0020000035D0 E320 IP_Lexmark N4000e _ 0020000035D0 If so the printer already has a port name associated with it and you are ready to print If not do the following 1 Select My print server printer is shown in the list 2 Select the printer 3 Click Next and follow the instructions on the screen Your print server followed by the message No Printer Attached For example Lexmark_N4000e_0020000035D0 No Printer Attached Your print server is configured but either you do not have a printer attached to it or there is a problem with the printer 1 Make sure that the printer is turned on and that the print server is properly connected to the printer check the USB cable 2 Select My print server printer is NOT shown in the list 3 Select the first radio button 4 Click Next to search the network again Understanding the Setup Utility software 10 If your print server printer is not shown in the list If your print server identified by the 12 character MAC Address is not shown in the list do the following o ON OD Select My print server printer is NOT shown in the list Make sure e The power indicator light is on e The print server is properly connected to the network check the Ethernet cable e There is not a problem with your network Select the fi
12. ent the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Warranty service The warranty period is 12 months and starts on the date of original purchase as shown on the purchase receipt To obtain warranty service you may be required to present proof of original purchase Warranty service will be provided at a Remarketer or a Lexmark designated location You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service or damaged beyond repair Also such product must be free of any legal obligation or restrictions that prevent its exchange Before you present this product for warranty service remove all pro
13. grams data and removable storage media For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area please contact Lexmark at 1 859 232 3000 or on the World Wide Web at http support lexmark com Remote technical support is provided for this product throughout its warranty period Lexmark offers a variety of extended warranty programs that include an extension of technical support For products no longer covered by a Lexmark warranty technical support may only be available for a fee Extent of warranty We do not warrant uninterrupted or error free operation of a product Warranty service does not include repair of failures caused by Modification or attachments e Accidents or misuse Unsuitable physical or operating environment e Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle e Failure to have installed a maintenance kit as specified if applicable Use of printing media outside of Lexmark specifications Use of other than Lexmark supplies such as toner cartridges inkjet cartridges and ribbons Use of other than Lexmark product or component ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS P
14. ity software 1 From the Start menu click Programs or All Programs Lexmark N4000e N4000e Software Uninstall 2 Follow the instructions on your screen Check the printer status 1 From the Start menu click Settings Printers 2 From the Printers folder right click the icon for your network printer 3 Make sure Set as Default is selected and Use Printer Offline is not selected Verify the network printer port Follow the instructions for your operating system Windows 95 98 Me Windows NT 4 0 and Windows 2000 From the Start menu click Settings Printers From the Printers folder right click the icon for your network printer Click Properties Click the Details or Port tab ao A WO N From the Print to the following port menu verify that the printer port selected consists of the printer name followed by the print server MAC address for example Lexmark_E320_0020000035D0 6 Click OK Windows XP and Windows 2003 server 1 From the Start menu click Control Panel Printers and Other Hardware gt View installed printers or fax printers Right click the icon for your network printer Make sure Use Printer Offline is not selected and then click Properties From the Ports tab verify that the printer port selected consists of the printer name followed by the print server MAC address for example Lexmark_E320_0020000035D0 5 Click OK Uninstall the Lexmark N4000e Setup Utility software 18 Determin
15. r cabling connections during a lightning storm Introduction De Thank you for purchasing the Lexmark N4000e Print Server the solution to all your printer sharing needs The print server makes it easy for you to e Share your printer between two or more network computers e Locate your printer anywhere in your home or office You no longer need to locate the printer next to a host computer or make sure a host computer is powered on before sending your print job from a remote location e Quickly transfer information Introduction 6 Setup De Requirements For setup you need e The Lexmark N4000e Print Server e An existing Ethernet 10 100 Base TX network e An Ethernet RJ 45 category 5 cable purchased separately e A network capable printer To find out if your printer is network capable or for other printer specific information refer to the documentation that came with your printer or visit our Web site at http support lexmark com e The Lexmark N4000e Setup Utility software CD The printer software CD that came with your printer e Acomputer with a CD ROM drive The computer must be connected to the network have TCP IP active and running and have one of the following operating systems e Windows 95 e Windows 98 e Windows Me e Windows NT e Windows 2000 e Windows XP e Windows 2003 Server Setup Connecting the hardware Follow all of the steps on the Setup Sheet that came with you
16. r print server Setup Sheet Power This light indicates that the print server power supply is properly connected USB e lt This light indicates the printer and print server are properly connected by the USB cable and the printer is on Status This light indicates a firmware error has been detected If the light is on see Understanding the print server indicator lights Understanding the Setup Utility software If your print server printer is shown in the list Your print server and attached printer may appear on the screen in a combination of the following states e Print server configured e Print server unconfigured e Printer associated with a port e Printer not associated with a port See the following table to determine the state of your print server and printer and what to do in each case Connecting the hardware 8 What the list shows What this means Multiple print servers More than one print server was found on your network What to do next 1 Identify which print server is the one you are setting up by matching the MAC address oe MAC address to the twelve characters appended to the print server name in the list For example Lexmark_N4000e__ 0020000035D0 2 Select your print server 3 Match the way your print server is listed on the screen to one of the What the list shows items below and then follow the What to do next ins
17. rst radio button Click Next to search the network again If the print server is now shown in the list match the way it is listed on the screen to one of the What the list shows items previously listed and then follow the What to do next instructions for that item If the print server is still not shown in the list continue with the following steps Select Perform an advanced search Click Next Enter the subnet information Click Next You are returned to the Print Server Setup screen where your print server should now appear in the list as configured If your printer is not shown in the list do the following 1 Select My print server printer is NOT shown in the list 2 Make sure e The printer is turned on The printer is properly connected to the print server check the USB cable e There is not a problem with the printer or USB cable 3 Select the first radio button 4 Click Next to search the network again Understanding the Setup Utility software 11 Troubleshooting MA ii Use this section to solve problems you may have while setting up your print server The Power or USB indicator light is not on If this indicator light is noton Make sure the Power e Power supply is properly connected to the print server and the electrical outlet e There is not a problem with the electrical outlet USB e gt USB cable connecting the print ser
18. t Regulations Avis de conformit aux normes d Industrie Canada Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 89 336 EEC and 73 23 EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support Lexmark International S A Boigny France This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS G 1234 J 100003 for the indirect connections to the public telecommunications systems in the United Kingdom Safety information e Use only the power supply provided with this product or the manufacturer s authorized replacement power supply Connect the power cord to an electrical outlet that is near the product and easily accessible e Refer service or repairs other than those described in the user documentation to a professional service person CAUTION Do not set up this product or make any electrical o
19. the print server check the USB cable e There is not a problem with the printer or USB cable Select the first radio button Click Next to search the network again My print server is unconfigured A OO N 5 Select My print server printer is shown in the list on the Print Server Setup screen Select your print server Click Next Enter the IP Address and other network information Click Next You are returned to the Print Server Setup screen where your print server should now appear in the list as configured My printer is not shown in the list No Printer Attached 15 My network printer does not print e Make sure all cables to the printer print server electrical outlet and network connection are secure e Make sure the Power and USB indicator lights are on and the Status indicator light is off e Check the printer status e Make sure the network is operating properly Refer to your network documentation or contact your network administrator e Make sure the printer software is installed on the computer from which you are sending the print job Note You must install the printer software on each computer that uses the network printer e Make sure the correct printer port is selected For help see Verify the network printer port e Restart the computer e Make sure there is not a problem with the printer itself 1 Disconnect the printer from the printer adapter 2 Attach the printer directly to your comp
20. tructions for that item Your print server with the MAC address appended For example Lexmark_N4000e_0020000035D0 Your print server is configured Is the print server name followed by a printer name For example Lexmark_N4000e_0020000035D0 E320 If so follow the What to do next instructions for Your print server followed by a printer name If not do the following 1 Make sure that the printer is turned on and that the print server is properly connected to the printer check the USB cable 2 Select My print server printer is NOT shown in the list 3 Select the first radio button 4 Click Next to search the network again Understanding the Setup Utility software 9 What the list shows Your print server with no MAC address appended For example Lexmark_N4000e What this means Your print server is unconfigured What to do next 1 Select My print server printer is shown in the list 2 Select your print server 3 Click Next 4 Enter the IP Address and other network information 5 Click Next You are returned to the Print Server Setup screen where your print server should now appear in the list as configured Your print server followed by a printer name For example Lexmark_N4000e_0020000035D0 E320 Your print server is configured and properly attached to a printer It may or may not need to be associated with a port b
21. uter with a USB cable If you are able to print when the printer is directly attached there may be a problem with your network Refer to your network documentation or contact your network administrator e Uninstall and then reinstall the printer software If the printer still does not print refer to your printer documentation for help My network printer does not print 16 How Do l De Use this section to find out how to perform the following common tasks related to your print server and network printer Print a test page From the Start menu click Settings Printers From the Printers folder right click the icon for your network printer Select Properties from the sidebar menu hk WO N From the General tab click Print Test Page Print a print server setup page Once the print server is configured and the printer associated with a port you can print a setup page that lists the network settings such as the IP address Netmask Gateway DHCP status and so on To print a print server setup page do one of the following e If your print server is connected to a printer that supports PCL ASCII press the TEST button on the back of the print server e Ifyou already know the IP address 1 Open your browser 2 Enter the IP address as the URL For example http 192 168 0 1 3 Click Settings 4 Click Print Server Setup Page 5 Click File Print How Do l 17 Uninstall the Lexmark N4000e Setup Util
22. ver to the printer is secure and the printer is on Note This light blinks to indicate a print job is processing Note To locate the Power and USB indicator lights see Understanding the print server indicator lights The Status indicator light is on When this light is on a firmware error has been detected Power the print server off and back on again If the light remains on contact the Customer Support Center Note To locate the Status indicator light see Understanding the print server indicator lights Troubleshooting 12 An error message appears Message Solution An error occurred while setting Contact the Customer Support Center up your print server Your print server has been Launch your print server homepage on the Web to reset the password To password protected launch the homepage right click your print server in the list and then select Launch homepage Note You must know the current password in order to reset it The Lexmark N4000e Setup Utility CD does not auto launch 1 Close all open software programs 2 Restart your computer 3 Reinsert the Lexmark N4000e Setup Utility CD If the setup utility screen appears continue with step 11 on the Setup Sheet If not continue with the following steps a From your desktop double click My Computer b Double click the CD ROM drive icon c If necessary double click setup exe d Continue with step 11 on the Setup Sheet
23. x For example all devices with IP addresses that start with 192 168 0 would typically be part of the same subnet TCP IP The Transmission Control Protocol TCP and the Internet Protocol IP are protocols that let different types of computers communicate with each other The Internet is based on this suite of protocols Glossary 21 Statement of Limited Warranty Lexmark International Inc Lexington KY This warranty applies to the United States and Canada For customers outside the U S and Canada refer to the country specific warranty information that came with your printer Lexmark N4000e Print Server This Statement of Limited Warranty applies to this product if it was originally purchased for your use and not for resale from Lexmark or a Lexmark remarketer referred to in this statement as Remarketer Warranty Lexmark warrants that this product ls manufactured from new parts or new and serviceable used parts which perform like new parts Is free from defects in material and workmanship Conforms to Lexmark s official published specifications Is in good working order If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair without charge If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was designed To obtain warranty service you may be required to pres
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