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Lenovo 3676 Personal Computer User Manual

1. e If you have a digital video interface DVI monitor Connect the cable to the connector as shown A Audio line out Microphone E Headphone such as a stereo system 4 If you have a modem connect the modem using the modem connection at the rear of the computer 5 If you have audio devices attach them using the following instructions For more information about speakers see steps and 7 on page 7 E A a de A Z g L a Audio line in This connector receives audio signals from an external audio device This connector sends audio signals from the computer to external devices such as powered stereo speakers Use this connector to attach a microphone to your computer when you want to record sound or if you use speech recognition software Use this connector to attach headphones to your computer when you want to listen to music or other sounds without disturbing anyone This connector might be located on the front of the computer 6 If you have powered speakers with an ac adapter b C d Connect the cable that runs between the speakers if necessary On some speakers this cable is permanently attached Connect the ac adapter cable to the speaker Connect the speakers to the computer Connect the ac adapter to the ac power source If you have un powered speakers with no ac adapter D a Connect the cable that runs between t
2. If your computer is equipped with a recordable CD or DVD drive you can create a set of Product Recovery discs that enables you to restore the contents of the hard disk to the same state as when the computer was originally shipped from the factory Product Recovery discs are useful if you transfer the computer to another area sell the computer recycle the computer or as a last resort put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create a set of Product Recovery discs as soon as possible Note The recovery operations you can perform using Product Recovery discs vary depending on the operating system from which they were created Your Microsoft Windows license permits you to create only one set of Product Recovery discs so it is important that you store the discs in a safe place after you make them To create Product Recovery discs do the following 1 From the Windows desktop open the Start menu select All Programs select ThinkVantage click Create Recovery Media 2 Follow the instructions on the screen The following list explains how Product Recovery discs are used on different operating systems e Windows XP Use Product Recovery discs to restore your computer to the original factory contents perform a custom factory recovery or to perform other rescue and recovery operations such as rescuing individual files e Windows Vista Use Pr
3. If your computer does not have a preinstalled operating system go to Installing other operating systems on page 9 If you experience any problems during startup see Chapter 7 Troubleshooting and diagnostics on page 25 For additional help refer to Chapter 9 Getting information help and service on page 41 You can get help and information by telephone through the Customer Support Center Refer to the safety and warranty information that is provided with your computer for the Service and Support worldwide telephone list Finishing the software installation 8 User Guide r Important Read the license agreements carefully before using the programs on this computer These agreements detail your rights obligations and warranties for the software on this computer By using these programs you accept the terms of the agreements If you do not accept the agreements do not use the programs Instead promptly return the entire computer for a full refund The first time you start your computer follow the instructions on the screen to complete the software installation If you do not complete the software installation the first time the computer is turned on unpredictable results might occur When the installation is complete refer to the Access Help online help system to learn more about your computer See Access Help on page 42 for instructions on how to open the online help system
4. Note Some models might have a multilingual version of Microsoft Windows operating system preinstalled If your computer has the multilingual version you will be prompted to choose a language during the installation process Completing important tasks After you have set up your computer perform the following tasks e Create a diagnostic CD image diagnostic diskettes or rescue media Diagnostic programs are used to test hardware components of your computer and report operating system controlled settings that can cause hardware failures Making a diagnostic CD image diagnostic diskettes or rescue media ahead of time assures that you will be able to run diagnostics if the Rescue and Recover workspace becomes inaccessible For more information see and e Record your computer machine type model and serial number If you need service or technical support you will probably be asked for this information For further information refer to the safety and warranty information that is provided with your computer Updating your operating system Microsoft makes updates available for various operating systems through the Microsoft Windows Update Web site The Web site automatically determines what Windows updates are available for your specific computer and lists those updates only Updates could include security fixes new versions of Windows components such as media player fixes to other portions of the Windows operating system or enha
5. D deleting password 18 device drivers installing 38 recovering 38 Lenovo 2005 2008 Portions IBM Corp 2005 diagnostic CD image 9 28 creating 27 diskettes 9 27 28 creating 27 PC Doctor for DOS 26 27 PC Doctor for Windows 26 27 PC Doctor for Windows PE 26 29 programs 26 Rescue and Recovery workspace 28 29 running diskettes 28 running CD image 28 diagnostics 25 diagnostics programs using 43 disc creating product recovery 33 diskette creating and using a recovery repair 37 documentation using 43 E electrical outlets 4 environment operating 13 Ethernet 10 exiting setup utility 19 expansion adapters 12 F failure recovering from POST BIOS 22 fax class 1 commands 49 fax class 2 commands 49 features 10 flashing BIOS 21 folder books online 41 G getting help 41 information 41 service 41 glare lighting 3 H help access 42 and service 42 getting 41 important safety information 1 information getting 41 55 information continued important safety 1 resources 41 safety 42 warranty 42 input output I O features 11 installing device drivers 38 operating system 9 software 8 internal drives 10 introduction v L Lenovo web site 42 lighting glare 3 manual modem commands 45 media creating and using rescue 36 memory 10 microprocessor 10 MNP V 42 V 42bis V 44 commands 48 modem commands basicAT 45 Extended AT 47 fax class 1 49 fax class 2 49 manual 45 MN
6. If you are using an external device you first must turn off your computer before connecting the external device For more information on Setup Utility see Chapter 5 Using the Setup Utility on page 17 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment you can e Use your rescue media CD DVD or USB hard disk to start the Rescue and Recovery workspace See Creating and using rescue media on page 36 for details e Use a Recovery Repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment See Creating and using a Recovery Repair diskette on page 37 for details e Use a set of Product Recovery discs if your intent is to restore the hard disk to its TE factory contents See Creating and using the Product Recovery disc It is important to create a Recovery Repair diskette rescue media and a set of Product Recovery discs as soon as possible and store them in a safe place If you are unable to access the Rescue and Recovery workspace or the Windows environment from rescue media a Recovery Repair diskette or a set of Product Recovery CDs you might not have the rescue device CD drive DVD drive or USB hard disk drive defined as a startup device in the BIOS startup sequence For more information see Setting a rescue device in the startup sequence Chapter 8 Recovering softwa
7. LE _ E0 Disable auto retrain E1 Enable auto retrain MS Displays the current Select Modulation settings MS Displays a list of supported Select Modulation options MS a b c e f Select modulation where a 0 1 2 3 9 10 11 12 56 64 69 b 0 1 c 300 56000 d 300 56000 e 0 1 and f 0 1 A b c d e f default 12 1 300 56000 0 0 Parameter a specifies the modulation protocol desired where 0 V 21 1 V 22 2 V 22bis 3 V 23 9 V 32 10 V 32bis 11 V 34 12 V 90 K56Flex V 34 56 K 56Flex V 90 V 34 64 Bell 103 and 69 Bell 212 Parameter b specifies automode operations where O automode disabled 1 automode enabled with V 8 V 32 Annex A Parameter c specifies the minimum connection data rate 300 56000 Parameter d specifies the maximum connection rate 8300 56000 Parameter e specifies the codec type 0 Law and 1 A Law Parameter f specifies robbed bit signaling detection O detection disabled 1 detection enabled Command Function C_ CO Disable MNP Class 5 and V 42bis data compression C1 Enable MNP Class 5 data compression only C2 Enable V 42bis data compression only C3 Enable MNP Class 5 and V 42bis data compression amp Q_ amp Q0 Direct data link only same as N1 amp Q5 V 42 data link with fallback options amp Q6 Normal data link only same as NO DS44 0 0 Disable V 44 DS44 3 0 Enable V 44 DS44 Curre
8. and deciding what action is necessary to fix the problem e Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service e Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs available that apply to your hardware These items are not covered by the warranty e Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts e Identification of software problem sources e Configuration of BIOS as part of an installation or upgrade e Changes modifications or upgrades to device drivers e Installation and maintenance of network operating systems NOS e Installation and maintenance of application programs Refer to the safety and warranty information that is provided with your computer for a complete explanation of warranty terms You must retain your proof of purchase to obtain warranty service For a list of service and support phone numbers for your country or region go to http www lenovo com support and click Support phone list or refer to the safety and warranty information provided with your computer Note Phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative If possib
9. following Note A password can be any combination of up to twelve characters A Z a z and 0 9 For more information see Password considerations 1 Start the Setup Utility program see IChapter 5 Using the Setup Utility on page 17 2 From the Setup Utility program menu select Security 3 Select Set Passwords Read the information displayed on the right side of the screen Selecting a startup device If your computer does not start up boot from a device such as the CD ROM diskette or hard disk as expected use one of the following procedures to select a startup device 18 User Guide Selecting a temporary startup device Use this procedure to start up from any boot device Note Not all CDs hard disks and diskettes are bootable 1 Turn off your computer 2 Press and hold the F12 key then turn on the computer When the Startup Device Menu appears release the F12 key Note If you are using a USB keyboard and the Startup Device Menu does not display using this method repeatedly press and release the F12 key rather than leaving it pressed when turning on the computer 3 Select the desired startup device from the Startup Device Menu and press Enter to begin Note Selecting a startup device from the Startup Device menu does not permanently change the startup sequence Selecting or changing the boot device sequence Note On some systems the term startup is used instead of boot To view or
10. monitor screen periodically using a soft cloth moistened with a nonabrasive liquid glass cleaner Your computer and monitor produce heat The computer has a fan that pulls in fresh air and forces out hot air The monitor lets hot air escape through vents Blocking the air vents can cause overheating which might result in a malfunction or damage Place the computer and monitor so that nothing blocks the air vents usually 51 mm 2 in of air space is sufficient Also make sure the vented air is not blowing on someone else Electrical outlets and cable lengths 4 User Guide The location of electrical outlets the length of power cords and cables that connect to the monitor printer and other devices might determine the final placement of your computer When arranging your workspace e Avoid the use of extension cords When possible plug the computer power cord directly into an electrical outlet e Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally For more information about power cords refer to the Safety and Warranty Guide that was provided with your computer Chapter 3 Setting up your computer Read and understand the Safety and Warranty Guide before you set up your computer Reading and understanding the safety information reduces the risk of personal injury and or damage to your product Set up your computer in the best possible work area that suits yo
11. on the system board Refer to Identifying parts on the system board in the Hardware Installation and Replacement Guide Remove any cables that impede access to the Clear CMOS Recovery jumper Move the jumper from the standard position pins 1 and 2 to pins 2 and 3 10 11 12 13 14 Close the computer cover and reconnect any cables that were disconnected Refer to Completing the parts replacement in the Hardware Installation and Replacement Guide Reconnect the power cords for the computer and monitor to electrical outlets Insert the POST BIOS update flash diskette into drive A and turn on the computer and the monitor The recovery session will take two to three minutes After the update session is completed there will be no video and the system will automatically reboot Remove the diskette from the diskette drive Repeat steps 2 through Replace the Clear CMOS Recovery jumper to its original position Close the computer cover and reconnect any cables that were disconnected Turn on the computer to restart the operating system Chapter 6 Updating system programs 23 24 User Guide Chapter 7 Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs If your computer problem is not described here see Chapter 9 Getting information help and service on page 41 for additional troubleshooting resources Basic troubleshooting The following table
12. permanently change the configured startup device sequence do the following 1 ns the Setup Utility program see Starting the Setup Utility program on page 17 2 Select Boot 3 Select Boot Sequence See the information displayed on the right side of the screen 4 Select the devices for the boot sequence 5 Select Exit from the Setup Utility menu and then Save Settings or Save and exit the Setup Utility If you have changed these settings and want to return to the default settings select Load Default Settings on the Exit menu Exiting from the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program menu you might have to press Esc several times If you want to save the new settings select Save Settings or Save and exit the Setup Utility Otherwise your changes will not be saved Chapter 5 Using the Setup Utility 19 20 User Guide Chapter 6 Updating system programs This chapter contains information about updating POST BIOS and how to recover from a POST BIOS update failure Using system programs System programs are the basic layer of software built into your computer They include the power on self test POST the basic input output system BIOS code and the Setup Utility program POST is a set of tests and procedures that is performed each time you turn on your computer BIOS is a layer of software that translates instructions from othe
13. place as a precautionary measure To create a Recovery Repair diskette do the following 1 Start your computer and operating system 2 Using an Internet browser go to the following Web address http www lenovo com think support site wss document do Indocid MIGR 54483 3 Insert a diskette into diskette drive A Information on the diskette will be erased and the diskette will be formatted appropriately 4 Double click on the appropriate file name The diskette is created 5 Take out the diskette and label it Recovery Repair diskette To use the Recovery Repair diskette do the following 1 Shut down the operating system and turn off the computer Chapter 8 Recovering software 37 2 Insert the Recovery Repair diskette into diskette drive A 3 Turn on the computer and follow the instructions on the screen Note If the repair operation finishes without error you will be able to access the Rescue and Recovery workspace by repeatedly pressing the F11 key while you restart your computer When you hear beeps or see a logo screen release the F11 key You will also be able to access the Windows environment after the repair operation finishes If an error message appears during the repair operation and the repair operation cannot be completed you might have a problem with the partition that contains the Rescue and Recovery workspace Use your rescue media to access the Rescue and Recovery workspace For information about creating
14. provides information to help you troubleshoot your computer problem Symptom Action The computer does not start Verify that when you press the power e The power cord is plugged into the rear of the computer and into a working button electrical outlet e If your computer has a secondary power switch on the back of the computer make sure that it is switched on The power indicator on the front of the computer is on e The voltage is set to the correct setting for your country If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The monitor screen is blank Verify that e The monitor cable is securely attached to the rear of the monitor and to the rear of the computer e The monitor power cord is plugged into the monitor and into a working electrical outlet e The monitor is turned on and the brightness and contrast controls are set correctly e The voltage is set to the correct setting for your country e The monitor signal cable is securely connected to the monitor and to the monitor connector on the computer Note If your computer has two monitor connectors verify that your monitor is connected to the option connector rather than the one in the rear of the system board For more information see Connecting your computer on page 5 If you cannot correct the proble
15. that includes a set of self recovery tools to help users diagnose get help and recover from system crashes quickly even if the primary operating system will not boot System Migration Assistant This software tool enables system administrators and individual users to migrate a work environment operating system preferences files and folders customized application settings and user accounts from one computer to another System Update System Update is a software program that helps you keep the software on your system current by downloading and installing software packages applications device drivers BIOS flashes and other updates Some examples of software that you would like to keep updated are programs provided by Lenovo such as the Rescue and Recovery program and the Productivity Center program ThinkVantage Fingerprint Software With a fingerprint reader you can enroll your fingerprint and associate it with a power on password hard disk password and administrator supervisor password As a result your fingerprint can replace passwords enabling simple and secure access to your computer system A fingerprint reader keyboard is only available with select computers or can be purchased for computers that support this option PC Doctor for Windows PC Doctor for Windows PE This diagnostic program is preinstalled from the factory on your hard disk PC Doctor for Windows works through the Windows operating system to diagnose hardw
16. you have backed up your hard disk you can restore the complete contents of the hard disk restore selected files only or restore only the Windows operating system and applications To perform a backup operation using the Rescue and Recovery program do the following 1 From the Windows desktop open the Start menu select All Programs click ThinkVantage then click Rescue and Recovery The Rescue and Recovery program opens 2 From the Rescue and Recovery main window click Back up your hard drive select backup operation options 3 Follow the instructions on the screen To perform a restore operation using the Rescue and Recovery program do the following 1 From the Windows desktop open the Start menu select All Programs click ThinkVantage then click Rescue and Recovery The Rescue and Recovery program opens 2 From the Rescue and Recovery main window click Restore your system from a backup icon 3 Follow the instructions on the screen For information about performing a restore operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk that operates independently from the Windows operating system This enables you to perform recovery operations even if the Windows operating system cannot be started You can perform the following recovery operations fr
17. 0 60 Hz High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 60 Hz Input kilovolt amperes kVA approximate Minimum configuration as shipped 0 05 kVA all machine types Maximum configuration 0 12 kVA Machine Types 6393 6394 6395 6396 6397 Note Power consumption and heat output vary depending on the number and type of optional features installed and the power management optional features in use Chapter 3 Setting up your computer 13 14 User Guide Chapter 4 Software overview This chapter describes the software that was installed on your machine at the factory Software provided with your Windows operating system The following software may be provided with your Windows operating system Software provided by Lenovo The following software applications are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer Software provided with your computer may vary depending on your model ThinkVantage Productivity Center This program guides you to a host of information and tools to help you set up understand maintain and enhance your computer Help Center This program provides information on setting up your computer using hardware features protecting computer data upgrading your computer and viewing help and support information Rescue and Recovery The Rescue and Recovery program is a one button recovery and restore solution
18. Basic AT commands In the following listings all default settings are printed in bold text Command Function A Manually answer incoming call Al Repeat last command executed Do not precede A with AT or follow with ENTER 0 9 A D and last number redial pulse dialing Note Pulse dialing is not supported for Australia New Zealand Norway and South Africa touch tone dialing wait for second dial tone pause wait for five seconds of silence flash return to Command Mode after dialing DS n Dial one of the four telephone numbers n 0 3 stored in the modem non volatile memory E0 Commands are not echoed E1 Commands are echoed Escape Characters Switch from Data Mode to Command Mode T I E S Command HO Force modem on hook hang up Lenovo 2005 2008 Portions IBM Corp 2005 45 46 User Guide Command Function H1 Force modem off hook make busy Note H1 command is not supported for Italy I_ 10 Display product identification code 1 Factory ROM checksum test 12 Internal memory test 13 Firmware ID 14 Reserved ID L_ LO Low speaker volume L1 Low speaker volume L2 Medium speaker volume L3 High speaker volume M_ MO Internal speaker off Mi Internal speaker on until carrier detected M2 Intern
19. OST detects that hardware has been removed or new hardware has been installed in your computer Viewing and changing settings The Setup Utility program menu lists items that identify system configuration topics To view or change settings see Starting the Setup Utility program When working with the Setup Utility program menu you must use the keyboard The keys used to perform various tasks are displayed at the bottom of each screen Changing the language setting for the BIOS To change the language setting for the BIOS do the following steps 1 Start the Setup Utility program see Starting the Setup Utility program 2 From the Setup Utility program menu select Language 3 Select the language in which you want the BIOS and press Enter 4 Restart the computer for the change to take effect Using passwords By using the Setup Utility program you can set passwords to prevent unauthorized persons from gaining access to your computer and data See Starting the Setup Utility program The following types of passwords are available e User Password e Administrator Password You do not have to set any passwords to use your computer However if you decide to set any passwords read the following sections Lenovo 2005 2008 Portions IBM Corp 2005 17 Password considerations A password can be any combination of up to twelve characters a z and 0 9 and symbols For security reasons it is a good idea to use
20. P V 42 V 42bis V 44 48 Voice 50 mouse cleaning 29 non optical 30 opticalmouse 29 N non optical mouse 30 notice television output 54 notices 53 O online books folder 41 operating system installing 9 updating 9 operations backup and recovery 34 optical mouse 29 outlets electrical 4 overview software 15 P password administrator 18 considerations 18 56 User Guide password continued setting changing deleting 18 supervisor 18 user 18 passwords using 17 physical specifications 12 power Advanced Configuration and Power Interface ACPI support 12 features 12 turning off computer 10 turning on computer 8 power on self test POST 21 product recovery disc creating 33 productivity center ThinkVantage 41 programs updating system 21 purchasing additional services 44 R recovering device drivers 38 from a POST BIOS update failure 22 software 33 recovery boot block 22 operations backup and 34 problems solving 39 repair diskette creating and using 37 workspace rescue and 35 Rescue and Recovery 33 rescue and recovery workspace 35 rescue device starting 39 rescue media creating and using 36 resources information 41 S safety 1 safety information 42 security features 12 selecting start up device 18 temporary startup device 19 service and help 42 customer support center 43 getting 41 services other 44 purchasing additional 44 setting password 18 rescue device 39 up your compute
21. R BE Taximpulssperrfilter 12kKHz PTT Art 444 112 7 Bakom 93 0291 Z N Appendix A Manual modem commands 51 52 User Guide Appendix B Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warrant
22. United States other countries or both IBM Wake on LAN Microsoft and Windows are trademarks of Microsoft Corporation in the United States other countries or both Windows Vista is a registered trademark of Microsoft Corporation in the United States other countries or both Intel Celeron Core and Pentium are trademarks of Intel Corporation in the United States other countries or both Linux is a trademark of Linus Torvalds in the United States other countries or both Other company product or service names may be trademarks or service marks of others Index A access help 42 administration password 18 antivirus software updating 10 arranging workspace 3 AT commands basic 45 extended 47 audio subsystem 11 B backup and recovery operations 34 basic trouble shooting 25 BIOS updating flashing 21 22 books folder online 41 boot device sequence changing 19 boot block recovery 22 C cable lengths 4 changing boot device sequence 19 password 18 startup device sequence 19 cleaning the mouse 29 comfort 3 commands basic AT 45 fax class 1 49 fax class 2 49 manual modem 45 MNP V 42 V 42bis V 44 48 voice 50 computer connecting your 5 setting up your 5 shutting down 10 connecting your computer 5 connectivity 10 considerations passwords 18 creating and using recovery repair diskette 37 and using rescue media 36 diagnostic CD image 27 product recovery disc 33 customer support center 43
23. a strong password that cannot be easily compromised Passwords should adhere to the following rules e Have at least eight characters in length e Contain at least one alphabetic character one numeric character and one symbol e Contain at least one of the following symbols e You can also use the space bar e Setup Utility program and hard disk drive passwords are not case sensitive e Not be your name or your user name e Not be a common word or a common name e Be significantly different from your previous password User Password When a User Password is set the computer cannot be used until a valid password is typed from the keyboard Administrator or Supervisor Password Note The term Administrator Password is used in this section However your Setup Utility might also refer to a Supervisor Password When an Administrator Password is set it deters unauthorized persons from changing configuration settings If you are responsible for maintaining the settings of several computers you might want to set an Administrator Password After you set an Administrator Password a password prompt is displayed each time you try to access the Setup Utility program If both the user and administrator passwords are set you can type either password However to change any configuration settings you must use your administrator password Setting changing and deleting a password To set change or delete a password do the
24. achine type and model used when your Windows operating system will not start Notes 1 You can download the latest version of the PC Doctor for Windows PC Doctor for Windows PE or PC Doctor for DOS diagnostic programs from http www lenovo com support Type your machine type into the Enter a product number field and click Go to find the downloadable files that are specific to your computer If you are unable to isolate and repair the problem yourself after you run PC Doctor for Windows and depending upon your machine type and model PC Doctor for DOS or PC Doctor for Windows PE save and print the log files created by both diagnostic programs You will need the log files when you speak to a Lenovo technical support representative The log file created by PC Doctor for Windows is automatically saved in C PCDR DETAILED TXT PC Doctor for Windows PC Doctor for Windows is a diagnostic program that works through the Windows operating system This diagnostic program enables you to view symptoms and solutions for computer problems access the Lenovo troubleshooting center update system drivers and review system information To run PC Doctor for Windows open the Start menu from the Windows desktop select All Programs select PC Doctor for Windows and click PC Doctor for Windows Follow the instructions on the screen For additional information about running the diagnostic program refer to the PC Doctor for Windows help syste
25. al speaker always on M3 Internal speaker on until carrier detected and off while dialing N_ Included for compatibility only provides no effect O_ O0 Return to Data Mode O1 Return to Data Mode and initiate an equalizer retrain P Set Pulse dial as default Q_ Q0 Modem sends responses Sr Read and display value in register r Sr n Set register r to value n n 0 255 T Set Tone Dial as default V_ Vo Numeric responses v1 Word responses W_ wo Report DTE speed only wi Report line speed error correction protocol and DTE speed W2 Report DCE speed only X_ X0 Hayes Smartmodem 300 compatible responses blind dialing x1 Same as X0 plus all CONNECT responses blind dialing X2 Same as X1 plus dial tone detection X3 Same as X1 plus busy detection blind dialing X4 All responses and dial tone and busy signal detection Z_ ZO Reset and retrieve active profile 0 zi Reset and retrieve active profile 1 Extended AT commands Command Function amp C_ amp CO Force Carrier Detect Signal High ON amp C1 Turn on CD when remote carrier is present amp D_ amp DO Modem ignores the DTR signal amp D1 Modem returns to Command Mode after DTR toggle amp D2 Modem hangs up returns to the Command Mode after DTR toggle amp D3 Resets modem after DTR toggle amp F_ amp F Recall factory default configuration amp G_ amp GO Guard tone disabled amp G1 Guard t
26. and using rescue media see Creating and using rescue media on page 36 Recovering or installing device drivers 38 User Guide Before you can recover or install device drivers your operating system must be installed on your computer Make sure that you have the documentation and software media for the device Device drivers for factory installed devices are located on the computer hard disk usually drive C in the SWTOOLS drivers folder Other device drivers are on the software media that come with individual devices The latest device drivers for factory installed devices also are available on the World Wide Web at http www lenovo comi think support To reinstall a device driver for a factory installed device do the following 1 Start your computer and operating system 2 Use Windows Explorer or My Computer to display the directory structure of your hard disk 3 Open the C SWTOOLS folder 4 Open the DRIVERS folder Within the DRIVERS folder are several subfolders that are named for various devices that are installed in your computer for example AUDIO or VIDEO 5 Open the appropriate device subfolder 6 Use one of the following methods to reinstall the device driver e In the device subfolder look for a README TXT or other file with the TXT extension This file might be named after the operating system such as WIN98 TXT The text file has information on how to reinstall that device driver e f the devi
27. ange From your browser type http www lenovo com support in the address field and press Enter Locate the Downloadable files for your machine type as follows a Inthe Enter a product number field type your machine type and click Go Click Continue Click Downloads and drivers Under the BIOS category click the Flash BIOS update Click the txt file that contains the installation instructions for the flash BIOS update flash from the operating system version Print these instructions This is very important because they are not on the screen after the download begins From your browser click Back to return to the list of files Carefully follow the printed instructions to download extract and install the update oap Recovering from a POST BIOS update failure If power to your computer is interrupted while POST BIOS is being updated flash update your computer might not restart correctly If this happens perform the following procedure commonly called Boot block Recovery 22 User Guide 1 Turn off the computer and any attached devices such as printers monitors and external drives Unplug all power cords from electrical outlets and open the computer cover Refer to Opening the cover in the Hardware Installation and Replacement Guide Access the system board Refer to Accessing system board components and drives in the Hardware Installation and Replacement Guide Locate the Clear CMOS Recovery jumper
28. are problems and report operating system controlled settings that can cause hardware failures Lenovo 2005 2008 Portions IBM Corp 2005 15 Adobe Acrobat Reader Adobe Acrobat Reader is a tool used to view print and search PDF documents See Online Books folder on page 41 for more information about accessing the online books and the Lenovo Web site 16 User Guide Chapter 5 Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer regardless of which operating system you are using However the operating system settings might override any similar settings in the Setup Utility program Starting the Setup Utility program To start the Setup Utility program do the following 1 If your computer is already on when you start this procedure shut down the operating system and turn off the computer 2 Press and hold the F1 key then turn on the computer When you hear multiple beeps release the F1 key Notes a If you are using a USB keyboard and the Setup Utility program does not display using this method repeatedly press and release the F1 key instead of leaving it pressed when turning on the computer b If a user password or an administrator password has been set the Setup Utility program menu is not displayed until you type your password For more information see Using passwords The Setup Utility might start automatically when P
29. ating systems certified or tested for compatibility varies by model Linux This section lists the physical specifications for your computer 1 The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this booklet Corrections and additions to this list are subject to change To determine if an operating system has been certified or tested for compatibility check the Web site of the operating system vendor 12 User Guide Dimensions Width 275 mm 10 83 in Height 81 mm 3 19 in Depth 242 mm 9 53 in Weight Note The weight does not include the power supply or any external cables Minimum configuration as shipped 3 27 kg 7 2 lbs Maximum configuration 3 72 kg 8 2 lbs Environment Air temperature Operating at 0 3000 ft 914 4 m 10 to 35 C 50 to 95 F Non operating 40 to 60 C 40 to 140 F Maximum altitude 3000 ft 914 4 m Note The maximum altitude 3000 ft 914 4 m is the maximum altitude at which the specified air temperatures apply At higher altitudes the maximum air temperatures are lower than those specified Humidity non condensing Operating 10 to 80 Non operating 10 to 90 Electrical input Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 5
30. ce subfolder contains a file with an INF extension you can use the Add New Hardware program located in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled using this program In the Add New Hardware program when prompted for the device driver that you want to install click Have Disk and Browse Then select the appropriate device driver file from the device subfolder e In the device subfolder look for a SETUP EXE file Double click SETUP EXE and follow the instructions on the screen Setting a rescue device in the startup sequence Before you start the Rescue and Recovery program from a CD DVD USB hard disk drive or any external device you must first change the startup sequence in the Setup Utility To view or change the startup sequence do the following 1 With the computer turned off repeatedly press and release the F1 key while you turn on the computer 2 When the logo screen appears or you hear a series of beeps release the F1 key If you are prompted for a password type your current password From the Setup Utility main menu use the right arrow key to select Startup Arrange the startup sequence to meet your needs Press the Esc key twice to go to the Setup Utility exit menu Use the down arrow key to select Save and exit the Setup Utility then press Enter When the Setup Confirmation window appears press Enter The computer restarts nn Note
31. cedure 1 Shut down the operating system and turn off the computer 2 Repeatedly press and release the F11 key as you turn on the computer 3 When you hear beeps or see a logo screen stop pressing the F11 key The Rescue and Recovery workspace opens 4 From the Rescue and Recovery workspace select Diagnose hardware 5 The diagnostic program opens automatically Select the diagnostic test you want to run Press the F1 key for additional help 6 Follow the instructions on the screen Note Rescue media includes PC Doctor for Windows PE For more information about rescue media see Creating and using rescue media on page 36 Cleaning the mouse This section provides instructions on how to clean an optical or non optical mouse Optical mouse An optical mouse uses a light emitting diode LED and an optical sensor to navigate the pointer If the pointer on the screen does not move smoothly with the optical mouse you might need to clean the mouse To clean the optical mouse 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to look at the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debris away from the area 4 Check the surface on which you are using the mouse If you have a very intricate picture or pattern beneath the mouse it may be difficult for the di
32. d Recovery workspace Creating and using rescue media Creating and using a Recovery Repair diskette Recovering or installing device drivers Setting a rescue device in the startup sequence Solving recovery problems Chapier 9 Getting information help and service Information resources Online Books folder ThinkVantage oe Center Access Help Safety and Warranty www lenovo com Help and service Using the documentation and diagnostic programs Calling for service Using other services ur Purchasing additional services Appendix A Manual modem commands Basic AT commands Extended AT commands MNP V 42 V 42bis V 44 commands Fax Class 1 commands Fax Class 2 commands Voice commands Appendix B Notices Television output notice Trademarks Index Introduction This User Guide contains the following information e Chapter 1 Important safety information on page 1 provides information about where to find safety information for this product e Chapter 2 Arranging your workspace on page 3 provides information about setting up your computer for comfort and the impact of light sources air circulation and electrical outlets e Chapter 3 Setting up your computer on page 5 provides information about setting up your computer and software and operating system installation e Chapter 4 Software overview on page 15 describes the software that was ins
33. e and you will be guided through the Adobe Acrobat Reader installation 2 The publications that are preinstalled on your computer are available in other languages on the Lenovo Support Web site at http www lenovo com support 3 If you want to install a different language version of Adobe Acrobat Reader than the version provided on your computer go to the Adobe Web site at http Awww adobe com and download the version you want to use ThinkVantage Productivity Center The ThinkVantage Productivity Center program contains information sources and tools designed to make computing easier and secure This program is available only on computers that have a preinstalled operating system The ThinkVantage Productivity Center program provides information about your computer and easy access to various technologies such as e The Rescue and Recovery program e Productivity Center e Factory Recovery e System Updates e Service and support Note ThinkVantage Technologies are available only on select Lenovo computers Lenovo 2005 2008 Portions IBM Corp 2005 41 To access the ThinkVantage Productivity Center program open the Start menu from the Windows desktop select All Programs select ThinkVantage and click Productivity Center Access Help The Access Help online help system provides information about getting started doing basic tasks customizing settings for your personal preference protecting data expanding and upgrad
34. e rollers are still centered in their channels after you clean them 11 12 Remove any fibers from the swab that might be remaining on the rollers Replace the ball and the retainer ring Twist the retainer ring to the locked position Reconnect the mouse cable to the computer Turn your computer back on Chapter 7 Troubleshooting and diagnostics 31 32 User Guide Chapter 8 Recovering software This chapter will help you become familiar with recovery solutions provided by Lenovo for computers that come with a preinstalled operating system This chapter explains how and when to use the following recovery methods e Creating and using Product Recovery discs e Performing backup and recovery operations e Using the Rescue and Recovery workspace e Creating and using rescue media e Creating and using a Recovery Repair diskette e Recovering or installing device drivers e Setting a rescue device in the startup sequence e Solving recovery problems Refer to the Access Help online help system for additional information about the Rescue and Recovery program provided by Lenovo For information on how to access the online help system see Access Help on page 42 Note There are a variety of methods to choose from when considering how to recover software in the event of a software or hardware related problem Some methods vary depending on the type of operating system you have Creating and using the Product Recovery disc
35. er When you turn off your computer always follow the shutdown procedure for your operating system This prevents the loss of unsaved data or damage to your software programs To shut down the Microsoft Windows operating system open the Start menu from the Windows desktop click Shut Down Select Shut Down from the drop down menu and click OK Installing external options Features 10 User Guide For information about installing external options for your computer Refer to Installing external options in the Hardware Installation and Replacement Guide This section provides an overview of the computer features and preinstalled software r System information The following information covers a variety of models For information for your specific model use the Setup Utility See Chapter 5 Using the Setup Utility on page 17 Microprocessors Depending on your model you have one of the following microprocessors e Intel Core2Duo e Intel Pentium D e Intel Celeron Memory e 2 memory slots 4GB Connectivity e 10 100 1000 Mbps Ethernet controller some models Internal drives e Serial Advanced Technology Attachment SATA internal hard disk drive e SATA optical drive Video subsystem An integrated graphics controller for a Video Graphics Array VGA monitor or a digital DVI_D monitor Audio subsystem Line in line out and microphone connectors on the rear panel Mono internal speaker Sy
36. er blank formatted diskette into the diskette drive and continue to follow the instructions on the screen When the operation is complete remove the diskette and click Quit Running diagnostics from the CD or diskettes To run diagnostics from the diagnostic CD image or diagnostic diskettes that you created use the following procedure 1 2 6 7 Make sure your computer is turned off If you are running diagnostics from diskettes using a USB diskette drive plug in the USB device Insert the CD into the optical drive or the first diagnostic diskette into the diskette drive Restart the computer Note If the diagnostic program does not start the optical drive or diskette drive has not been set as a bootable device See Selecting a startup device on page 18 for instructions on how to select or change the startup device When the diagnostics program opens follow the instructions on the screen Note If you are running diagnostics from a diskette when prompted remove the first diskette and insert the second diskette When the program finishes remove the CD or diskette from the drive Select the diagnostic test you want to run Press the F1 key for additional help Running diagnostics from the Rescue and Recovery workspace If your computer has a Windows operating system installed you can run diagnostics from the Rescue and Recovery workspace To run diagnostics from the Rescue and Recovery workspace use the fo
37. gital signal processor DSP to determine changes in the mouse position Chapter 7 Troubleshooting and diagnostics 29 5 Reconnect the mouse cable to the computer 6 Turn your computer back on Non optical mouse The non optical mouse uses a ball to navigate the pointer If the pointer on the screen does not move smoothly with the mouse you might need to clean the mouse To clean the non optical mouse 30 User Guide Note The following illustration might be slightly different from your mouse Retainer ring A Ball Plastic rollers El Ball cage To clean a mouse with a ball follow the instructions below 1 2 3 Turn off your computer Disconnect the mouse cable from the computer Turn the mouse upside down Twist the retainer ring to the unlocked position to remove the ball Place your hand over the retainer ring and ball A and then turn the mouse right side up so that the retainer ring and ball fall out into your hand Wash the ball in warm soapy water then dry it with a clean cloth Blow air carefully into the ball cage EX to dislodge dust and lint Look for a build up of dirt on the plastic rollers inside the ball cage This build up usually appears as a stripe running across the middle of the rollers If the rollers are dirty clean them by using a cotton swab soaked in isopropyl rubbing alcohol Turn the rollers with your finger and continue swabbing them until all the dirt is removed Be sure th
38. he latest safety information Reading and understanding this safety information reduces the risk of personal injury and or damage to your product If you no longer have a copy of the Safety and Warranty Guide you can obtain one online from the Lenovo Support Web site at http www lenovo com support Lenovo 2005 2008 Portions IBM Corp 2005 1 2 User Guide Chapter 2 Arranging your workspace To get the most from your computer arrange both the equipment you use and your work area to suit your needs and the kind of work you do Your comfort is of foremost importance but light sources air circulation and the location of electrical outlets can also affect the way you arrange your workspace Comfort Although no single working position is ideal for everyone here are a few guidelines to help you find a position that suits you best Sitting in the same position for a long time can cause fatigue The backrest and seat of your chair should adjust independently and provide good support The seat should have a curved front to relieve pressure on the thighs Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor or ona footrest When using the keyboard keep your forearms parallel to the floor and your wrists in a comfortable position Use a light touch on the keyboard and your hands and fingers relaxed Change the angle of the keyboard for maximum comfort by adjusting the posit
39. he speakers if necessary On some speakers the cable between the speakers is permanently attached b Connect the speakers to the computer Connect any additional devices that you have Your computer might not have all connectors that are shown d 1 oc A F Dg a Chapter 3 Setting up your computer 7 USB Use this connector to attach a device that requires a USB connection such as a keyboard mouse scanner printer or personal digital assistant PDA eria se this connector to attach an external modem serial printer or Serial Use thi tor to attach ternal mod ial print other device that uses a 9 pin serial connector Ethernet Use this connector to attach the computer to an Ethernet type local area network or to a cable modem Important To operate the computer within FCC limits when it is connected to an Ethernet network use a Category 5 Ethernet cable 9 Connect the power cords to properly grounded electrical outlets ne ae Se ea oe Note For more information about connectors refer to the Access Help online help system Seel Access Help on page 42 for instructions on how to open the online help system Turning on computer power Turn on the monitor and other external devices first and then turn on the computer When the power on self test POST is finished the logo window closes If your computer has preinstalled software the software installation program starts
40. ies in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at yo
41. inal factory contents perform a custom factory recovery or to perform other rescue and recovery operations such as rescuing individual files e Windows Vista Use rescue media to perform all recovery operations except the ability to restore to the original factory contents and custom factory recovery To use rescue media do one of the following e If your rescue media is on CDs or DVDs insert the rescue disc and restart your computer e lf your rescue media is on a USB hard disk attach your USB hard disk drive to one of the USB connectors on your computer then restart on your computer e If you are using a second internal hard disk drive set the startup sequence to start from that drive When the rescue media starts the Rescue and Recovery workspace opens Help for each feature is available from the Rescue and Recovery workspace If your rescue media fails to start you might not have your rescue device CD drive DVD drive or USB device set correctly in your BIOS startup sequence For more information see Setting a rescue device in the startup Sequence on page 39 Creating and using a Recovery Repair diskette If you are unable to access the Rescue and Recovery workspace or the Windows environment use a Recovery Repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment It is important to create a Recovery Repair diskette as soon as possible and store it in a safe
42. ing and troubleshooting Access Help is available only on computers that have a preinstalled operating system To open Access Help open the Start menu from the Windows desktop select All Programs select ThinkVantage and click Access Help After you have opened Access Help use the left panel to make a selection from the Contents or Index tab or use the Search tab to find a particular word or phrase Safety and Warranty The safety and warranty information that is provided with your computer contains information on safety and warranty notices Read and understand all safety information before using this product www lenovo com The Lenovo Web site www lenovo com provides information and services to help you buy upgrade and maintain your computer You can access up to date information for your computer on the Lenovo Web site From the www lenovo com Web site you can also e Shop for Desktop and notebook computers Monitors Projectors Upgrades and accessories Special offers e Purchase additional services such as support for hardware operating systems application programs network setup and configuration and custom installations e Purchase upgrades and extended hardware repair services e Download the latest device drivers and software updates for your computer model e Access the online manuals e Access the Lenovo Statement of Limited Warranty e Access troubleshooting and support informatio
43. ion of the keyboard feet Viewing Distance Support Seat Height EE Adjust the monitor so the top of the screen is at or slightly below eye level Place the monitor at a comfortable viewing distance usually 51 to 61 cm 20 to 24 inches and position it so you can view it without having to twist your body Also position other equipment you use regularly such as the telephone or a mouse within easy reach Glare and lighting Position the monitor to minimize glare and reflections from overhead lights windows and other light sources Reflected light from shiny surfaces can cause annoying reflections on your monitor screen Place the monitor at right angles to windows and other light sources when possible Reduce overhead lighting if necessary by turning off lights or using lower wattage bulbs If you install the monitor near a window use curtains or blinds to block the sunlight You can adjust the brightness and contrast controls on the monitor as the room lighting changes throughout the day Where it is impossible to avoid reflections or to adjust the lighting an antiglare filter placed over the screen might be helpful However these filters might affect the clarity of the image on the screen try them only after you have exhausted other methods of reducing glare Lenovo 2005 2008 Portions IBM Corp 2005 3 Air circulation Dust buildup compounds problems associated with glare Remember to clean your
44. irus software Shutting down the computer Installing external options Features Specifications Chapter 4 Software overview Software provided with your Windows operating system Software provided by Lenovo PC Doctor for Windows PC Doctor for Windows PE Adobe Acrobat Reader Chapter 5 Using the Setup Utility Starting the Setup Utility program Viewing and changing settings Changing the language for the BIOS Using passwords an g Password considerations User Password Administrator or Supervisor Password Setting changing and deleting a m Selecting a startup device Selecting a temporary startup device Selecting or changing the boot device sequence Exiting from the Setup Utility program Chapter 6 Updating system programs Using system programs Updating flashing BIOS from a diskette or r CD ROM Changing settings using the utility diskette Updating flashing BIOS from your operating system Recovering from a POST BIOS update failure Chapter 7 Troubleshooting and diagnostics Basic troubleshooting RE k Diagnostic programs Lenovo 2005 2008 Portions IBM Corp 2005 IV User Guide PC Doctor for Windows PC Doctor for DOS PC Doctor for Windows PE Cleaning the mouse Optical mouse Non optical mouse Chapter 8 Recovering software Creating and using the Product Recovery disc Performing backup and recovery operations Using the Rescue an
45. is turned off and insert a system program update flash diskette Then turn the computer on The update begins e From a CD ROM make sure the computer is turned on Insert the CD ROM into the optical drive 2 Turn on the computer If it is on already you must turn it off and back on again The update begins 3 If prompted to change the serial number press Y a Type the seven character serial number of your computer b Press Enter 4 If prompted to change the machine type model press Y a Type the seven character machine type model of your computer b Press Enter Lenovo 2005 2008 Portions IBM Corp 2005 21 D For some models a Program ended normally message is displayed and no additional action is required For other models follow the instructions on the screen to complete the update Changing settings using the utility diskette For models that require two diskettes to update and change settings in the BIOS use the utility diskette to set the machine type serial number UUID and asset tag Make sure the computer is turned off and insert the utility diskette Then turn on the computer Refer to the readme file on the utility diskette for specific information about the settings that you can change Updating flashing BIOS from your operating system Note Due to the constant improvements made to the Web site Web page content including the links referenced in the following procedure is subject to ch
46. le be at your computer when you call Have the following information available e Machine type and model Chapter 9 Getting information help and service 43 e Serial numbers of your hardware products e Description of the problem e Exact wording of any error messages e Hardware and software configuration information Using other services If you travel with your computer or relocate it to a country where your desktop or notebook computer machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Warranty and follow the instructions on the screen For technical assistance with the installation of
47. lenovo ThinkCentre User Guide Machine Types 6393 6394 6395 6396 6397 lenovo ThinkCentre User Guide Note Before using this information and the product it supports be sure to read the Safety and Warranty Guide that came with this product and Appendix B Notices on page 53 First Edition February 2008 Copyright Lenovo 2005 2008 Portions Copyright International Business Machines Corporation 2005 All rights reserved LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Introduction Chapter 1 Important safety information Chapter 2 Arranging your workspace Comfort s Glare and lighting Air circulation Electrical outlets and cable lengths Chapter 3 Setting up your a Connecting your computer Turning on computer power Finishing the software installation Completing important tasks Updating your operating system Installing other operating systems Updating your antiv
48. ling devied drivers on page 38 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These CDs are provided only with computers that come with Microsoft Office or Microsoft Works preinstalled Creating and using rescue media 36 User Guide Rescue media such as a CD or USB hard disk drive enables you to recover from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk Note The recovery operations you can perform using rescue media vary depending on the operating system The rescue disc can be started in any type of CD or DVD Rescue media also contains a PC Doctor diagnostics program which enables you to run diagnostics from the rescue media To create rescue media do the following 1 Open the Start menu from the Windows desktop select All Programs click ThinkVantage then click Create Recovery Media 2 Inthe Rescue Media area select the type of rescue media you want to create You can create rescue media using a CD USB hard drive or a second internal hard disk drive 3 Click OK 4 Follow the instructions on the screen The following list explains how Product Recovery discs are used on different operating systems e Windows XP Use Product Recovery discs to restore your computer to the orig
49. llowing procedure Note If you did not create a diagnostic CD image or diagnostic diskettes you can 1 run the PC Doctor for DOS diagnostic program from the Rescue and Recovery workspace Shut down the operating system and turn off the computer 2 Repeatedly press and release the F11 key as you turn on the computer 3 When you hear beeps or see a logo screen stop pressing the F11 key The Rescue and Recovery workspace opens Note For some models press the Esc key to enter Rescue and Recovery 4 From the Rescue and Recovery workspace select Diagnose hardware 5 Follow the prompts on the screen The computer will reboot 6 When the computer restarts the diagnostic program opens automatically Select the diagnostic test you want to run Press the F1 key for additional help PC Doctor for Windows PE Depending upon your machine type and model you either have PC Doctor for DOS or PC Doctor for Windows PE on your Lenovo computer The PC Doctor for Windows PE diagnostic program is part of the Rescue and Recovery workspace Use PC Doctor for Windows PE if you are unable to start the Windows operating system or if PC Doctor for Windows has not been successful in isolating a possible problem Running diagnostics from the Rescue and Recovery workspace You can run the PC Doctor for Windows PE diagnostic program from the Rescue and Recovery workspace To run diagnostics from the Rescue and Recovery workspace use the following pro
50. m If you still suspect a problem after PC Doctor for Windows runs successfully run PC Doctor for DOS or PC Doctor for Windows PE to help you diagnose your computer problem PC Doctor for DOS Depending upon your machine type and model you might have either PC Doctor for DOS or PC Doctor for Windows PE on your Lenovo computer The PC Doctor for DOS diagnostic program is part of the Rescue and Recovery workspace and runs independently of the Windows operating system Use PC Doctor for DOS if you are unable to start the Windows operating system or if PC Doctor for Windows has not been successful in isolating a possible problem You can run PC Doctor for DOS from a diagnostic CD image or diagnostic diskettes that you create You can also run PC Doctor for DOS from the Rescue and Recovery workspace Note Be sure to create a diagnostic CD image or diagnostic diskettes in case you are unable to run PC Doctor for DOS from the Rescue and Recovery workspace If you installed IBM PC DOS you can download PC Doctor for DOS from the Lenovo Web site at www lenovo com support 1 Type your machine type and model number in the Enter a product number field 2 Click Downloads and drivers in the Support amp downloads left navigation 3 Click PC Doctor for DOS Desktops 4 Follow the instructions to download and install the software Creating a diagnostic CD image To create a diagnostic CD image download a self starting bootable CD image kno
51. m have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The keyboard does not work Verify that The computer does not respond The computer is turned on ARBRE e The monitor is turned on and the brightness and contrast controls are set correctly e The keyboard is securely connected to the keyboard connector on the computer e No keys are stuck If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers Lenovo 2005 2008 Portions IBM Corp 2005 25 Symptom Action The USB Keyboard does not Verify that work The computer is turned on e The keyboard is securely connected to a USB connector on the front or rear of the computer e No keys are stuck If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The mouse does not work The Verify that computer does not respond to e The computer is turned on the mouse e The mouse is securely connected to the mouse connector on the computer The mouse is clean Refer to Cleaning the mouse on page 29 for further information If you ca
52. n for your computer model and other supported products e Find the service and support phone number for your country or region e Find a service provider located near you Help and service This section contains information about obtaining help and service 42 User Guide Using the documentation and diagnostic programs If you experience a problem with your computer see Chapter 7 Troubleshooting and diagnostics on page 25 For information on additional resources to help ou troubleshoot your computer problem see Information resources on page 41 If you suspect a software problem see the documentation including README files and online help that comes with the operating system or application program Most computers come with a set of diagnostic programs that you can use to help you identify hardware problems For instructions on using the diagnostic programs see Diagnostic programs on page 26 Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates To access these pages go to http www lenovo com support and follow the instructions Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center These services are available during the warranty period e Problem determination Trained personnel are available to assist you with determining a hardware problem
53. ncements For more information about updating your operating system refer to the Access Help online help system See Access Help on page 42 for instructions on how to open the online help system Installing other operating systems If you install your own operating system follow the instructions that come with your operating system CDs or diskettes Remember to install all device drivers after you install your operating system Installation instructions are usually provided with the device drivers The DOS Proof of Entitlement that was included with your computer provides information required to receive a copy of DOS Mail the Proof of Entitlement form to receive your copy of IBM PC DOS The form requires the following information your contact information computer machine type and model computer serial number copy of purchase receipt Chapter 3 Setting up your computer 9 Updating your antivirus software If your computer has a preloaded Microsoft Windows operating system it comes with antivirus software that you can use to detect and eliminate viruses Lenovo provides a full version of antivirus software on your hard disk with a free 90 day subscription After 90 days you must get a new virus definition For more information about updating your antivirus software refer to the Access Help online help system See Access Help on page 42 for instructions on how to open the online help system Shutting down the comput
54. nnot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The operating system will not Verify that start e There is no diskette in the diskette drive e The startup sequence includes the device where the operating system resides Usually the operating system is on the hard disk For more information see Selecting a startup device on page 18 If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers The computer beeps multiple Verify that no keys are stuck down times before the operating system starts If you cannot correct the problem have the computer serviced Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers Diagnostic programs Diagnostic programs are used to test hardware components of your computer and report operating system controlled settings that can cause hardware failures There are two diagnostic programs preinstalled on your computer to help you diagnose problems 26 User Guide PC Doctor for Windows used when diagnosing problems while running the Windows operating system PC Doctor for DOS or PC Doctor for Windows PE depending upon your m
55. nt values DS44 List of support values Fax Class 1 commands FAE n Data Fax Auto Answer FCLASS n Service Class FRH n Receive data with HDLC framing FRM n Receive data FRS n Receive silence FTH n Transmit data with HDLC framing FTM n Transmit data FTS n Stop transmission and wait Fax Class 2 commands FCLASS n FAA n Services class Adaptive answer FAXERR FBOR Fax error value Phase C data bit order FBUF Buffer size read only FCFR Indicate confirmation to receive FCLASS Service class FCON Facsimile connection response FCIG Set the polled station identification FCIG Report the polled station identification FCR Capability to receive FCR Capability to receive FCSI Report the called station ID FDCC DCE capabilities parameters FDCS Report current session FDCS Current session results FDIS Report remote capabilities FDIS Current sessions parameters FDR Begin or continue phase C receive data FDT Data transmission FDTC Report the polled station capabilities FET Post page message response FET N Transmit page punctuation FHNG Call termination with status FK Session termination FLID FLPL Local ID s
56. oduct Recovery discs to restore your computer to the original factory contents only Lenovo 2005 2008 Portions IBM Corp 2005 33 When using Product Recovery discs on Windows XP you are given the option to enter the Rescue and Recovery workspace and choose from a variety of recovery operations When using Product Recovery discs on Windows Vista you are prompted to insert your Product Recovery discs and are guided through the process of restoring from original factory contents only To use Product Recovery discs on Windows XP do the following Attention When you restore the factory contents from the Product Recovery discs all files currently on the hard disk will be deleted and replaced by the original factory contents During the restore process you will be given the opportunity to save one or more files currently on your hard disk drive to other media before any data is removed 1 Insert Product Recovery disc 1 into your CD or DVD drive 2 Restart your computer 3 After a short delay tne Rescue and Recovery workspace opens Note If the Rescue and Recovery workspace fails to open you might not have your startup device CD drive or DVD drive set correctly in your BIOS oe sequence an more information see Setting a rescue device in a rescue device in the startup the startup sequence on page 39 on page 39 4 Inthe Rescue and Recovery menu click Restore your system 5 Follow the instructions on the screen In
57. om a Rescue and Recovery backup or restore the hard disk to the factory contents all files on the primary hard disk partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the Rescue files feature in the Rescue and Recovery workspace to copy files from your hard disk to other media To start the Rescue and Recovery workspace do the following 1 Turn off your computer Restart your computer Repeatedly press and release the F11 key When you hear beeps or see a logo screen release the F11 key If you set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see recovery problems on page 39 6 Do one of the of the following e To rescue files from your hard disk or from a backup click Rescue files then follow the instructions on the screen To restore your hard disk from a Rescue and Recovery backup or to restore your hard drive to the factory contents click Restore your system then follow the instructions on the screen e For information about other features of the Rescue and Recovery workspace click Help ar D Notes 1 After restoring a hard disk to the original factory contents you might have to reinstall device drivers for some devices Sole none orinst
58. om the Rescue and Recovery workspace e Rescue files from your hard disk or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk and transfer them to a network drive or other recordable media such as a USB hard disk drive or a diskette This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You also can rescue individual files from a Rescue and Recovery backup located on your local hard disk a USB device or a network drive e Restore your hard disk from a Rescue and Recovery backup When you perform a backup operation using the Rescue and Recovery program you can perform restore operations from the Rescue and Recovery workspace even if you cannot start the Windows operating system e Restore your hard disk to the factory contents The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk to the same state as it was when originally shipped from the factory If you have multiple partitions on your hard disk you have the option to restore the factory contents to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory contents even if you cannot start the Windows operating system Chapter 8 Recovering software 35 Attention If you restore the hard disk fr
59. one disabled amp G2 1800 Hz guard tone amp K_ amp KO Disable flow control amp K3 Enable RTS CTS hardware flow control amp K4 Enable XON XOFF software flow control amp K5 Enable transparent XON XOFF flow control amp K6 Enable both RTS CTS and XON XOFF flow control amp M_ amp MO Asynchronous operation amp P_ amp PO US setting for off hook to on hook ratio amp P1 UK and Hong Kong off hook to on hook ratio amp P2 Same as amp PO setting but at 20 pulses per minute amp P3 Same as amp P1 setting but at 20 pulses per minute amp R_ amp RO Reserved amp R1 CTS operates per flow control requirements amp S_ amp S0 Force DSR Signal High ON amp S1 DSR off in command mode on in on line mode amp T_ amp TO Ends test in progress amp T1 Perform Local Analog Loopback Test amp T3 Perform Local Digital Loopback Test amp T4 Grant Remote Digital Loopback Test request by remote modem amp T5 Deny Remote Digital Loopback Test request amp T6 Perform a Remote Digital Loopback Test amp T7 Perform a Remote Digital Loopback Test and Self Test amp T8 Perform Local Analog Loopback Test and Self Test Appendix A Manual modem commands 47 MNP V 42 V 42bis V 44 commands 48 User Guide Command Function amp V amp VO Displays Active and Stored Profiles amp V1 Display Last Connection Statistics amp W_ amp WO Stores the active profile as Profile 0 amp W1 Stores the active profile as Profile 1
60. or questions related to Service Packs for your preinstalled Microsoft Windows product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services 44 User Guide During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration upgraded or extended hardware repair services and custom installations Service availability and service name might vary by country or region For more information about these services go to the Lenovo Web site at http www lenovo com Appendix A Manual modem commands The following section lists commands for manually programming your modem Commands are accepted by the modem while it is in Command Mode Your modem is automatically in Command Mode until you dial a number and establish a connection Commands can be sent to your modem from a PC running communication software or any other terminal devices All commands sent to the modem must begin with AT and end with ENTER All commands can be typed in either upper or lower case but not mixed To make the command line more readable spaces can be inserted between commands If you omit a parameter from a command that requires one it is just like specifying a parameter of 0 Example ATH ENTER
61. r 5 settings changing 17 viewing 17 Setup Utility 17 setup utility exiting 19 software installing 8 overview 15 recovering 33 solving recover problems 39 starting the setup utility program 17 startup device 18 sequence changing 19 temporary selecting 19 supervisor password 18 system management 11 programs 21 T television output notice 54 temporary startup device 19 ThinkVantage productivity center 41 trademarks 54 troubleshooting 25 troubleshooting basic 25 turning on power 8 U updating flashing BIOS 21 antivirus software 10 operating system 9 system programs 21 updating flashing BIOS 22 user password 18 using diagnostic programs 43 documentation 43 other services 44 passwords 17 recovery repair diskette creating and using 37 rescue media creating and 36 Setup Utility 17 utility program starting 17 V video subsystem 10 viewing and changing settings 17 voice commands 50 W warranty information 42 web site Lenovo 42 workspace arranging 3 workspace backup and recovery 35 Index 57 58 User Guide lenovo Part Number 45C6870 Printed in USA 1P P N 45C6870
62. r layers of software into electrical signals that the computer hardware can execute You can use the Setup Utility program to view and change the configuration and setup of your computer Your computer system board has a module called electrically erasable programmable read only memory EEPROM also referred to as flash memory You can easily update POST BIOS and the Setup Utility program by starting your computer using a flash update diskette or by running a special update program from your operating system Lenovo might make changes and enhancements to the POST BIOS When updates are released they are available as downloadable files on the Lenovo Web site at http www lenovo com Instructions for using the POST BIOS updates are available in a txt file that is included with the update files For most models you can download either an update program to create a system program update flash diskette or an update program that can be run from the operating system Note You can download a self starting bootable CD image known as an iso image of the diagnostics program from http www lenovo com to support systems without a diskette drive Updating flashing BIOS from a diskette or CD ROM This section describes how to update flash the BIOS using a diskette or CD ROM System program updates are available at http www lenovo com support on the World Wide Web 1 To update flash the BIOS e From a diskette make sure the computer
63. re 39 40 User Guide Chapter 9 Getting information help and service This chapter contains information about help service and technical assistance for products manufactured by Lenovo Information resources This section describes how to access useful resources relating to your computing needs Online Books folder The Online Books folder provides publications to help you set up and use your computer The Online Books folder is preinstalled on your computer if your operating system was preinstalled and requires no Internet access to view the publications In addition to this User Guide the Hardware Installation and Replacement Guide is also available in the Online Books folder The Hardware Installation and Replacement Guide provides step by step instructions for replacing Customer Replaceable Units CRUs in your computer CRUs are computer parts that can be upgraded or replaced by the customer To view a publication open the Start menu from the Windows desktop select All Programs select Online Books and click Online Books Double click on the appropriate publication for your computer The publications also are available on the Lenovo Web site at http www lenovo com Notes 1 These publications are in Portable Document Format PDF format which requires Adobe Acrobat Reader to be installed If Adobe Acrobat Reader has not yet been installed on your computer a message will appear when you attempt to view the PDF fil
64. sert the appropriate Product Recovery disc when prompted Note After restoring your hard disk to the original factory content you might have to reinstall some software or drivers See Using the Rescue and Recovery orkspace on page 35 for details To use Product Recovery discs on Windows Vista do the following Attention When you restore the factory contents from the Product Recovery discs all files currently on the hard disk will be deleted and replaced by the original factory contents 1 Insert Product Recovery disc 1 into your CD or DVD drive 2 Restart your computer 3 Follow the instructions on the screen Insert the appropriate Product Recovery disc when prompted Note After restoring your hard disk to the original factory content you might have to reinstall some software or drivers See Using the Rescue and Recovery orkspace on page 35 for details Performing backup and recovery operations 34 User Guide The Rescue and Recovery program enables you to back up your complete hard disk contents including the operating system data files application programs and personal settings You can designate where the Rescue and Recovery program stores the backup e On a protected area of your hard disk e On a second hard disk installed in your computer e On an externally attached USB hard disk e On a network drive e On recordable CDs or DVDs a recordable CD or DVD drive is required for this option After
65. stem management features Preboot Execution Environment PXE and Dynamic Host Configuration Protocol DHCP Wake on LAN Automatic power on startup System Management BIOS Ability to store power on self test POST hardware test results Input output features 6 USB connectors 2 in front 4 in rear Ethernet connector VGA monitor connector DVI D video connector Two audio connectors microphone and headphone on front panel Line In Line Out and Microphone on rear panel for all models Chapter 3 Setting up your computer 11 Specifications Expansion e Two drive bays Power e 120 Watt power supply some models e 130 Watt power supply some models Security features e User and administrator passwords for BIOS access e Support for the addition of an integrated cable lock Kensington lock e Keyboard with fingerprint reader some models see the ThinkVantage Productivity Center program for more information e Startup sequence control e Startup without diskette drive keyboard or mouse e Unattended start mode e Diskette and hard disk I O control Preinstalled software Your computer might come with preinstalled software If it does an operating system device drivers to support built in features and other support programs are included Operating systems preinstalled varies by model Note Not all countries or regions have these operating systems e Microsoft Windows Vista Business 32 bit Windows XP Oper
66. talled on your machine at the factory e Chapter 5 Using the Setup Utility on page 17 provides instructions on how to view and change the configuration settings of your computer e Chapter 6 Updating system programs on page 21 provides information about updating POST BIOS and how to recover from a POST BIOS update failure e Chapter 7 Troubleshooting and diagnostics on page 25 provides information about basic troubleshooting and diagnostic tools for your computer e Chapter 8 Recovering software on page 33 provides instructions on how to use the ThinkVantage Rescue and Recovery program to create product recovery disks back up data recover software and restore the entire contents of your hard disk to a previously saved state e Chapter 9 Getting information help and service on page 41 provides information about the wide variety of helpful resources available from Lenovo e Appendix A Manual modem commands on page 45 provides commands for manually programming your modem e Appendix B Notices on page 53 provides notices and trademark information Lenovo 2005 2008 Portions IBM Corp 2005 V Vi User Guide Chapter 1 Important safety information CAUTION Before using this manual it is important that you read and understand all the related safety information for this product Refer to the Safety and Warranty Guide that you received with this product for t
67. tring Document for polling FMDL FMFR Identify model Identify manufacturer Appendix A Manual modem commands 49 FPHCTO Phase C time out FPOLL Indicates polling request FPTS Page transfer status FPTS Page transfer status FREV Identify revision FSPT Enable polling FTSI Report the transmit station ID Voice commands 50 User Guide BDR Select Baud Rate CID Enable Caller ID detection and reporting format CLS Select Data Fax or Voice Audio MDL Identify Model MFR Identify Manufacturer REV Identify Revision Level TL Audio output transmit level VBQ Query Buffer Size VBS Bits per sample ADPCM or PCM VBT Beep Tone Timer VCI Identify Compression Method VLS Voice line select VRA Ringback goes away timer VRN Ringback never came timer VRX Voice Receive Mode VSDB Silence deletion tuner VSK Buffer skid setting VSP Silence detection period VSR Sampling rate selection VSS Silence deletion tuner VTD DTMF tone reporting capability VTM Enable timing mark placement VTS Generate tone signals VTX Voice transmit mode r Attention Switzerland User If your Swisscom phone line does not have Taxsignal switched OFF modem function may be impaired The impairment may be resolved by a filter with the following specifications Telekom PTT SC
68. ur needs and habits For more information see Chapter 2 Arranging your workspace on page Connecting your computer Use the following information when connecting your computer e Look for the small connector icons on the back of your computer Match the connectors to the icons e If your computer cables and connector panel have color coded connectors match the color of the cable end with the color of the connector For example match a blue cable end with a blue connector or a red cable end with a red connector Note Depending on your model type your computer might not have all of the connectors that are described in this section 1 Connect the keyboard cable to the Universal Serial Bus USB connector a Note Some models will have keyboards with a fingerprint reader After you set up and turn on your computer refer to the Access Help online help system for information about your fingerprint reader See Access Help En page alter instructions on how to open the online help system 2 Connect the USB mouse cable to the USB connector gt 3 Connect the monitor cable to the monitor connector on the computer Lenovo 2005 2008 Portions IBM Corp 2005 5 6 User Guide e If you have a Video Graphics Array VGA Standard monitor connect the cable to the connector as shown Note If your model has two monitor connectors be sure to use the connector on the graphics adapter
69. ur own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been Lenovo 2005 2008 Portions IBM Corp 2005 53 estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Television output notice Trademarks 54 User Guide The following notice applies to models that have the factory installed television output feature This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited The following terms are trademarks of Lenovo in the United States other countries or both Lenovo Rescue and Recovery ThinkCentre ThinkVantage The following terms are trademarks of International Business Machines Corporation in the
70. wn as an iso image of the diagnostic program from http www lenovo com support After you download the image you can create the CD using any CD burning software If your computer does not have a CD burner or you do not have Internet access see Creating diagnostic diskettes Creating diagnostic diskettes To create diagnostic diskettes download the PC Doctor for DOS diagnostic program from http www lenovo com support onto two blank formatted diskettes Chapter 7 Troubleshooting and diagnostics 27 28 User Guide If you do not have Internet access create the diagnostic diskettes using the following procedure Note You will need a diskette drive on your computer or a USB diskette drive to POM 10 complete this procedure Shut down the operating system and turn off the computer If you are using a USB diskette drive plug it into the computer Repeatedly press and release the F11 key as you turn on the computer When you hear beeps or see a logo screen stop pressing the F11 key The Rescue and Recovery workspace opens Note For some models press the Esc key to enter Rescue and Recovery From the Rescue and Recovery workspace select Create diagnostic disks Follow the instructions on the screen When prompted insert a blank formatted diskette into the diskette drive and continue to follow the instructions on the screen When the operation is complete remove the diskette and click Quit Insert anoth

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