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Lenovo 2355AK4 Laptop User Manual

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1. Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation Click the Driver tab Click Update Driver Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer Clear the Show compatible hardware check box Select Manufacturer and Model for your monitor If you cannot find your monitor in the list stop the installation of this driver and use the driver shipped with your monitor After updating the driver click Close Click OK Note To change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors Considerations for attaching an external monitor 42 When installing an operating system you must install the display driver for your monitor that is supplied with the computer and the Monitor INF file that is supplied with the external monitor If you set a resolution higher than the resolution you are using on the panel and use a panel that does not support that resolution take advantage of the virtual screen function which enables you to display only a part of the high resolution screen image your computer produces You can see other parts of the image by moving the screen with the TrackPoint or other pointing device User Guide e If the external monitor you are using is outdated the resolution and the refresh r
2. Setting management features Chapter 9 Preventing problems General tips for preventing problems Making sure device drivers are current Getting the latest drivers from the Web site Getting the latest drivers using System Update De lye cis Babin aie E Taking care of your computer Er Cleaning the cover of your computer Chapter 10 en computer problems Diagnosing programs Using Lenovo ThinkVantage Toolbox Troubleshooting a Computer stops responding Spills on the keyboard Error messages Errors without messages Beep errors Memory problems Networking IE Keyboard and other H lnting Bee Display and multimedia devices Fingerprint reader problems Battery and power ee oh Drives and other storage devices Software problems Ports and connectors Chapter 11 Getting eben Before you contact Lenovo Registering your computer Download system updates 99 99 100 100 100 101 102 102 103 105 105 114 114 114 115 117 117 118 118 118 119 120 123 123 123 123 123 124 124 127 128 128 128 130 131 136 136 139 140 140 141 141 141 141 Record information Getting help and service Using diagnostic programs Lenovo Support Web site Calling Lenovo Purchasing additional services Appendix A PEAT R information Wireless related itamo Location of the UltraConnect wireless antennas Locating wireless regulars notices Export classificatio
3. Chapter 7 Enhancing your computer 93 Ss Detaching a ThinkPad Battery 39 Note Disconnect the ac power adapter from your computer before you detach the ThinkPad Battery 39 The ac power adapter connector will be damaged if it remains connected to the computer during the detachment To detach a ThinkPad Battery 39 do the following 1 Unlock the battery latch by sliding it to the unlock position 2 Pull the eject lever out a little in the horizontal direction to the unlocked position and then pull up the eject lever to release the ThinkPad Battery 39 from the computer 94 User Guide 3 Close the slice battery connector door Charging a ThinkPad Battery 39 To charge the ThinkPad Battery 39 you need to attach the ThinkPad Battery 39 to your computer and attach the ac power adapter then both the main battery and ThinkPad Battery 39 will be charged simultaneously Chapter 7 Enhancing your computer 95 96 User Guide Chapter 8 Advanced configuration While it is important to protect files data and settings that are on the hard disk or on the solid state drive you may also need to install a new operating system install new device drivers update your UEFI BIOS or recover preinstalled software This information will help you handle your computer with proper care and keep it in top working shape e Installing a new operating system e Installing device drivers e ThinkPad Setup e Using system m
4. To install device drivers go to http www lenovo com support Installing driver for the 4 in 1 Media Card Reader To use the 4 in 1 media card reader you need to download and install the Ricoh Multi Card Reader Driver for Windows 7 Vista To download it go to the Lenovo Web site at http www lenovo com support site wss document do sitestyle lenovo amp lndocid HOME LENOVO Installing driver for USB 3 0 If your computer supports USB 3 0 and you have reinstalled the operating system you need to download and install the USB 3 0 driver to use the USB 3 0 Do the following 1 Go to Lenovo Web site http www lenovo com support site wss document do sitestyle lenovo amp lndocid HOME LENOVO When you get to the site find your model and display the driver links 2 Select the USB 3 0 driver for 32 bit or 64 bit and extract it to your local hard disk 3 Double click Setup exe in C DRIVERS WIN USB3 0 4 Click Next If the device driver is already installed click Cancel Follow the instructions on the screen until the installation is finished Installing ThinkPad Monitor File for Windows 2000 XP Vista 7 ThinkPad Monitor File for Windows 2000 XP Vista 7 is usually in the following directory C SWTOOLS DRIVERS MONITOR Note If you cannot find this directory on your hard disk drive or solid state drive download the ThinkPad Monitor File for Windows 2000 XP Vista 7 from the ThinkPad Web site at http www lenovo com support sit
5. You can buy a 15 mm diameter Lenovo Security Cable Lock to fit this keyhole For more information refer to Finding ThinkPad options Chapter 1 Product Overview 7 Ea Power jack The ac power adapter cable connects to the computer power jack to provide power to the computer and charge the battery An indicator to the left of the connector shows the status of ac power When the ac power adapter is connected the indicator is lit and green EJ eSATA Always on USB combo connector rear This combo connector is used for connecting USB interface compatible devices such as a printer or digital camera or connecting an external SATA device such as an external hard disk drive Note To avoid damaging the connector be careful when you attach a cable from the external SATA device to the connector By default even if your computer is in sleep mode the Always On USB connector still enables you to charge some devices such as iPod iPhone and BlackBerry smartphones by attaching the devices to this connector However with the ac power adapter attached if you want to charge these devices when your computer is in hibernation mode or powered off you will need to open the Power Manager program and configure corresponding settings to enable the Always On USB connector function For details about how to enable the Always On USB connector function refer to the on line help of the Power Manager program Note Your computer is compatible with USB
6. e Problem There is no volume control for MIDI sound on the Volume Mixer window Solution Use the hardware volume control This is because the Built In Synthesizer Software does not support the control e Problem The sound cannot be turned off completely even if you set the Master volume control at minimum Solution You can still hear some sound even though you have set the Master volume control at minimum To turn off the sound completely go to the Master volume control and select Mute speakers e Problem When you connect a headphone to your computer while playing sound a speaker does not produce sound in the MULTI STREAM mode at SmartAudio Chapter 10 Troubleshooting computer problems 135 Solution Once the headphone is attached the streaming is automatically redirected to it If you want to listen to sound from the speakers again be sure to set those speakers as the default device The procedure is as follows 1 2 3 Click Start gt Control Panel All Control Panel Items Click the SmartAudio icon The SmartAudio window opens Look at the playback devices If you have attached a headphone the headphone will be automatically set as the default device and the icon for that headphone will be checked To set a different device as the default just double click the icon for those speakers That icon will now have a check mark Play any sound by use of a music program such as Windows Media Player Make sure that
7. e Save all open files and exit all applications e Turn your computer off and then turn it on again e When the logo screen is displayed press F1 The ThinkPad Setup opens e Using the cursor keys move to Security The Security menu opens e Using the cursor keys move to Security Chip and press Enter The Security Chip submenu opens e Using the cursor keys move to an item you want to set When the item you want is highlighted press Enter e Set the items you want to set e Press F10 to exit e Click Yes in the Setup Confirmation window To set the Security Chip you have to open the Client Security Solution and follow the instructions on the screen Note Client Security Solution is not preinstalled on your system To configure the security chip you need to download the latest version of Client Security Solution from the Lenovo Web site To download Client Security Solution go to http www lenovo com support Then follow the instructions on the screen 58 User Guide Using a fingerprint reader Depending on the options you ordered your computer may have an integrated fingerprint reader By enrolling your fingerprint and associating it with a power on password a hard disk password or both passwords beforehand you can start the computer log on to the system and enter the ThinkPad Setup by swiping your finger over the reader without typing a password Thus fingerprint authentication can replace passwords and enable si
8. 4 Attach power cords to outlets 4 Remove all cables from devices 5 Turn devices ON The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer Liquid crystal display notice CAUTION For products with mercury containing fluorescent lamps i e non LED e The fluorescent lamp in the liquid crystal display contains mercury dispose according to local state or federal laws e The Liquid crystal display LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal fluid gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes if any symptoms are present after washing get medical care Copyright Lenovo 2011 xiii Using headphones or earphones If your computer has both a headphone connector and an audio out connector always use the headphone connector for headphones also called a headset or earphones CAUTION Excessive sound pressure from earphones and headphones can cause hearing loss Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level Therefore to protect your hearing adjust the equalizer to an appropriate
9. A panel for selecting a power plan appears 2 Select Fn F3 Settings 3 Select Power off display 4 Click OK The next time you press Fn F3 you can turn off the computer display e Sleep In sleep mode your work is saved to memory and then the solid state drive or the hard disk drive and the computer display are turned off When your computer wakes up your work is restored within seconds 32 User Guide To put your computer into sleep mode press Fn F4 To return from sleep mode press the Fn key e Hibernation By using this mode you can turn off your computer completely without saving files or exiting from any applications that are running When you enter hibernation all open applications folders and files are saved to the hard disk and then the computer turns off To enter hibernation do as follows 1 Click Start 2 Click the triangle mark on the right side of the Shut down icon then select Hibernate When you are not using the wireless features such as Bluetooth or wireless LAN turn them off This will help conserve power To turn off the wireless features press Fn F5 Enabling the wakeup function If you put your computer into hibernation mode and the wakeup function is disabled this is the default setting the computer does not consume any power If the wakeup function is enabled it consumes a small amount of power To enable the function do as follows 1 Click Start gt Control Panel gt System and Security
10. Double click Sound video and game controllers 5 Make sure the following device is enabled and configured correctly Conexant 20672 SmartAudio HD e Problem Recordings made by using the Microphone input are not loud enough Solution Make sure that Microphone Boost is turned on and set as follows 1 Click Start gt Control Panel Click Hardware and Sound Click Sound Click the Recording tab in the Sound window Select Microphone and click the Properties button Click the Levels tab and move the Microphone Boost slider upwards Click OK N OO gt W DY Note For details about controlling volume refer to your Windows online help e Problem A volume or balance slider cannot be moved Solution The slider might be grayed out This means that its position is fixed by the hardware and cannot be changed e Problem The volume sliders do not stay in place when some audio applications are used Solution It is normal for the sliders to change position when certain sound applications are used The applications are aware of the Volume Mixer window and are allowed to change the settings themselves An example is the Windows Media Player Usually the application has sliders available to control the sound from within the application e Problem The balance slider cannot completely mute one channel Solution The control is designed to compensate for minor differences in balance and does not completely mute either channel
11. If you need to set the security features of your computer select Security from the ThinkPad Setup menu Notes e The default settings are already optimized for you If you consider changing the computer configuration proceed with extreme caution Setting the configuration incorrectly might cause unexpected results e In each submenu you can enable a function by selecting Enabled or disable it by selecting Disabled The following submenu is displayed e Password Set password related functions e Fingerprint Set the fingerprint reader related functions e Security Chip Set the security chip related functions e UEFI BIOS Update Option Specify the settings for Flash UEFI BIOS update e Memory Protection Specify the settings for the Data Execution Prevention feature e Virtualization Enable or disable the settings for Intel Virtualization Technology and Intel VT d Feature e 1 O Port Access Enable or disable the access to individual I O ports e Anti Theft Enable or disable UEFI BIOS interface to activate Anti Theft services such as Intel AT and Computrace To set password related functions go to the Security menu and select Password The following submenu is displayed e Hardware Password Manager e Supervisor Password e Lock UEFI BIOS Settings e Set Minimum Length e Password at unattended boot e Password at restart e Power On Password 102 User Guide e Hard Disk x Password Note Hard Disk 1 refers to the har
12. Portuguese 4 021 224 4015 For Russia 8 800 100 7888 Toll free number For CIS Countries 0040 31 620 5099 Payable Russian and English 800 6011 343 Local number only 603 8315 6856 DID English 421 2 4954 5555 386 1 200 50 60 Slovenian 91 714 7983 0901 100 000 Spanish 9411 2493547 9411 2493548 English 077 117 1040 Warranty service and support Swedish 0800 55 54 54 Warranty service and support German French and Italian 886 2 82273299 or 0800 000 702 Mandarin 1 800 060 066 Local number only 66 2273 4088 603 8315 6857 DID Thai and English 00800 4463 2041 Turkish 08705 500 900 Standard warranty support English 1 800 426 7378 English 000 411 005 6649 Spanish Table 8 World wide telephone list continued Country or Region Telephone Number Vietnam For Northern Area and Hanoi City 844 3 946 2000 or 844 3 942 6457 For Southern Area and Ho Chi Minh City 848 3 829 5160 or 844 3 942 6457 Vietnamese and English In all other countries and regions contact your Lenovo reseller or marketing representative or visit the Lenovo support Web site at http www lenovo com support Purchasing additional services During and after the warranty period you can purchase additional services such as support for Lenovo and non Lenovo hardware operating systems and application programs network setup and configuration upgraded or extended hardware re
13. Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button 2 Click the icon for the desired monitor the Monitor 2 icon is for the external monitor 132 User Guide 3 Click Advanced Settings 4 Click the Adapter tab 5 Make sure that the correct device driver name is shown in the adapter information window 6 Note The device driver name depends on the video chip that has been installed on your computer Click OK If the information is incorrect reinstall the device driver See below for more information Check the monitor type and if necessary update the driver by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet Turn on the external monitor and the computer 3 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button 4 Click the icon for the desired monitor the Monitor 2 icon is for the external monitor 5 Click Advanced Settings 6 Click the Monitor tab Check the monitor information window to make sure that the monitor type 12 13 14 15 16 is correct If it is click OK to close the window otherwise do as follows If more than one monitor type is displayed select Generic PnP Monitor or Generic Non PnP Monitor Click Properties If
14. e The system administrator can set the same supervisor password on many ThinkPad notebooks to make administration easier e By enabling the Lock UEFI BIOS Settings in the Password menu when you set the supervisor password you make it impossible for anyone but you to make changes Setting a supervisor password Only a system administrator will be able to apply this procedure 1 Print these instructions Save all open files and exit all applications Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup opens Select Security using the cursor directional keys to move down the menu Select Password Select Supervisor Password A window opens that prompts you to enter a new password Choose your supervisor password and type it in the Enter New Password field then press Enter Press Enter to move to the next line Retype the password you just entered to verify it O oo N Oa FW PD ako vai Commit your password to memory and press Enter A Setup Notice window is displayed Attention You might want to note your password and keep it in a safe place If you forget your supervisor password Lenovo can not reset your password You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service 12 Press F10 to exit from the Setup Noti
15. press F1 The ThinkPad Setup opens Select Security using the cursor directional keys to move down the menu Select Password Select Hard Disk x Password where x is the number of the hard disk drive for which you want to set a password NO 1 gt W PY 8 A Setup Confirmation window opens You are prompted to select User or User Master Select User if you want to set only one hard disk password If you are an administrator or supervisor you can select User Master to set two passwords The user can change the user password later 9 If you select User Master go to step 12 10 If you select User only a new password window opens Type your new password in the Enter New Password field Notes e You can set the minimum length of a hard disk password in the ThinkPad Setup menu For details refer to Security menu Chapter 4 Security 53 11 12 13 14 15 16 17 18 19 e f you set a hard disk password of over seven characters the hard disk drive can be used only with a computer that can recognize a hard disk password of over seven characters If you then install the hard disk drive in a computer that cannot recognize a hard disk password that contains more than seven characters you cannot get access to the drive Press Enter once to move to the next line Retype the password you just entered to verify it Go to step 18 to complete the procedure If you select User Master a message window opens and
16. program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantati
17. then displays a list of update packages and categorizes each update as critical recommended and optional to help you understand the importance You have complete control of which updates to download and install After you select the update packages you want the System Update program automatically downloads and installs the updates without any further intervention from you The System Update program is preinstalled on your computer and is ready to run The only prerequisite is an active Internet connection You can start the program manually or you can use the schedule feature to enable the program to search for updates automatically at specified intervals You also can predefine scheduled updates to search by severity critical updates critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you For more information about how to use the ThinkVantage System Update refer to System Update 118 User Guide Taking care of your computer Although your computer is designed to function reliably in normal work environments you need to use common sense in handling it By following these important tips you will get the most use and enjoyment out of your computer Be careful about where and how you work e Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags e Keep your computer away from magnets activate
18. 2 Click Administrative Tools 3 Click Task Scheduler If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 From the left pane select the task folder for which you want to enable the wakeup function The scheduled tasks are displayed 5 Click a scheduled task and then click the Conditions tab 6 Under Power select the check box for Wake the computer to run this task Enabling the battery alarm You can program your computer so that when the battery power falls below a certain level three events occur the alarm goes off a message is displayed and the LCD is turned off To enable the battery alarm do as follows 1 Start Power Manager 2 Click the Global Power Settings tab 3 For Low battery alarm or Critically low battery alarm set the percentage of the power level and set the action Note If your computer enters sleep or hibernation mode when the battery is low but the alarm message has not yet appeared the message will appear when the computer resumes To resume normal operation press OK Handling the battery Arie Do not attempt to disassemble or modify the battery pack Attempting to do so can cause an explosion or liquid leakage from the battery pack A battery pack other than the one specified by Lenovo or a disassembled or modified battery pack is not covered by the warranty Chapter 2 Using your computer 33 Mroancen If the rechargeabl
19. 80 2535 9182 English 021 5238 823 001 803 606 282 Local number only 603 8315 6859 DID English and Bahasa Indonesian 01 881 1444 Warranty service and support English Givat Shmuel Service Center 972 3 531 3900 Hebrew and English 39 800 820094 Warranty service and support Italian ThinkPad Products Toll Free 0120 20 5550 International 81 46 266 4716 Japanese and English The above numbers will be answered with a Japanese language voice prompt For telephone support in English please wait for the Japanese voice prompt to end and an operator will answer Please say English support please and your call will be transferred to an English operator 1800 88 1889 Local number only 603 8315 6855 DID English and Bahasa Melayu 8152 1550 Warranty service and support Norwegian Chapter 11 Getting support 145 Table 8 World wide telephone list continued Country or Region Panama Peru Philippines Poland Portugal Romania RUCIS Russia and CIS Singapore Slovakia Slovenia Spain Sri Lanka Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States Uruguay 146 User Guide Telephone Number 206 6047 001 866 434 2080 Lenovo Customer Support Center toll free Spanish 0 800 50 866 Spanish 1800 1601 0033 Local number only 603 8315 6858 DID English and Filipino 48 22 760 73 00 Polski 351 21 892 7046
20. Chipset Support for Windows 2000 XP Vista 7 9 Install device drivers See Installing device drivers for more information Installing Registry Patches for Windows 7 Install the following Registry Patches e Registry patch enabling Wake Up on LAN from sleep for Energy Star e Fix for Issue of HDD with HD Detection To install these Registry Patches go to http www lenovo com support Installing the Windows 7 Update Module Package The Windows 7 Update Modules are in the following directory C SWTOOLS OSFIXES The name of each subfolder is the number of a fix module For information about each fix module go to the Microsoft Knowledge Base homepage at http support microsoft com type the number of the fix module you need in the search field and click Search Note The Web site address might change without notice If the homepage is not displayed search for it from the Microsoft top page To install a fix module run the EXE file in a subfolder and follow the instructions on the screen 98 User Guide Note If you remove the hard disk drive from the computer with a single core processor and install it on a computer with a dual core processor you can get access to the hard disk drive The opposite however is not true If you remove the hard disk drive from a computer with a dual core processor and install it on a computer with a single core processor you cannot get access to the hard disk drive Installing device drivers
21. PCI Express activity Normally it is not necessary to change the setting Power On with AC Attach Disabled Enable or disable a feature that Enabled powers on the system when AC is attached If you select Enabled the system is powered on when AC is attached When the system is in hibernate state the system resumes If you select Disabled the system is not powered on nor resumed when AC is attached Disable Built in Battery Temporarily disable battery for servicing the system After selecting this item the system will be automatically powered off The system is then ready to be serviced Note The ac power adapter must be disconnected from the system to perform this operation The battery will be automatically re enabled when the ac power adapter is reconnected to the system Beep and Alarm Power Control Beep e Disabled If this function is enabled a beep e Enabled sounds when the computer enters a power management mode when it resumes operational mode and when the ac power adapter is connected or disconnected 108 User Guide Table 4 Config menu items continued Low Battery Alarm e Disabled Enable or disable the low battery e Enabled alarm Password Beep e Disabled Enable this option to have a beep e Enabled sound when the system is waiting for a power on hard disk or supervisor password Different beeps will be sounded when the entered password matches or does not match the configured pa
22. Support Center If your computer does not start up download the files to create a bootable self test media from the following Web site http www lenovo com hddtest Run the test and record any messages or error codes If the test returns any failing error codes or messages call the Customer Support Center with the codes or messages and the computer in front of you A technician will assist you further Copyright Lenovo 2011 117 14 If required you can find your country s Customer Support Center at the following Web address http www lenovo com support site wss document do sitestyle lenovo amp lndocid migr 4hwse3 When calling the Customer Support Center please make sure you have your machine model type serial number and the computer in front of you Also if the machine is producing error codes it is helpful to have the error screen on or the message written down Making sure device drivers are current Device drivers are programs that contain instructions for the operating system about how to operate or drive a certain piece of hardware Each hardware component on your computer has its own specific driver If you add a new component the operating system needs to be instructed on how to operate that piece of hardware After you install the driver the operating system can recognize the hardware component and understand how to use it Note Because drivers are programs like any other file on your computer they are susceptib
23. The battery is fully charged if the battery indicator shows green when the ac power adapter is plugged in e For anew battery or a battery that you have not used recently do one of the following 1 Recharge the battery completely before using it The battery is fully charged when the ac power adapter is plugged in and the battery indicator is green 2 Use the battery until the charge is completely depleted which means use the battery until the battery status indicator starts blinking orange e Always use power management features such as power modes screen blank sleep and hibernation Managing your battery power With Power Manager you can adjust your power settings to give you the best balance between performance and power saving To start the utility program refer to Accessing applications in Windows 7 For more information about the Power Manager program refer to the on line help of the program Power saving modes There are several modes that you can use at any time to conserve power This section introduces each mode and gives tips on the effective use of the battery power Introducing the power saving modes e Screen blank The computer display requires considerable battery power To turn off power to the display do as follows 1 Press Fn F3 A panel for selecting a power plan appears 2 Select Power off display keep current power plan Notes You can also turn off the computer display as follows 1 Press Fn F3
24. and the Startup menu items of the ThinkPad Setup Note Some items are displayed on the menu only if the computer supports the corresponding features Notes e Enabled means that the function is configured e Disabled means that the function is not configured e Default values are in boldface Config menu items Table 4 Config menu items Chapter 8 Advanced configuration 105 Table 4 Config menu items continued Wake On LAN e Disabled Enable the system to Power on when e AC only the Ethernet controller receives a magic packet e AC and Battery If you select AC Only Wake On LAN is enabled only when ac power adapter is attached If you select AC and Battery Wake On LAN is enabled with any power sources Note AC is required with magic packet type Wake On LAN Note Wake On LAN function does not work when a hard disk password is set Ethernet LAN Option ROM e Disabled Load the Ethernet LAN Option ROM e Enabled to enable startup from an integrated network device USB UEFI BIOS Support Disabled Enable or disable boot support for Enabled USB diskette USB memory key and USB optical drive Always On USB Disabled If you select Enabled the external Enabled USB devices can be charged via l USB ports even when the system is in sleep mode hibernation mode or power off mode Always On USB Charge in off mode Disabled If you select Enabled the Always On Enabled USB connector enables you to cha
25. any objects including paper between the display and the keyboard or the palm rest e Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees Do not open the display beyond 180 degrees as this might damage the computer hinge e Do not turn your computer over while the ac power adapter is plugged in This could break the adapter plug Carry your computer properly e Before moving your computer be sure to remove any media turn off attached devices and disconnect cords and cables e When picking up your open computer hold it by the bottom Do not pick up or hold your computer by the display Handle storage media and drives properly e When installing the hard disk drive or solid state drive follow the instructions shipped with your hardware and apply pressure only where needed on the device e Turn off your computer if you are replacing the hard disk drive or solid state drive e When replacing the primary hard disk drive or solid state drive reattach the cover of the drive slot e Store your external and removable hard disk in the appropriate containers or packaging when they are not being used Chapter 9 Preventing problems 119 e Before you install any of the following devices touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the device Memory module Mini PCI Card Memory card
26. are certain that all the liquid is dry before turning on your computer Note If you want to replace your keyboard you can purchase a new one Error messages Message 0176 System Security The System has been tampered with Solution This message is displayed if you remove the Security Chip and reinstall it or install a new one To clear the error enter the ThinkPad Setup If this does not solve the problem have the computer serviced Message 0177 Bad SVP data stop POST task 124 User Guide Solution Checksum of the supervisor password in the EEPROM is not correct The system board should be replaced Have the computer serviced Message 0182 Bad CRC of Security Settings in EEPROM Enter ThinkPad Setup Solution Checksum of the Security settings in the EEPROM is not correct Enter ThinkPad Setup to check Security settings Press F10 and then press Enter to restart the system If you still have a problem have the computer serviced Message 0183 Bad CRC of Security Settings in EFI Variable Enter ThinkPad Setup Solution Checksum of the Security settings in the EFI Variable is not correct Enter ThinkPad Setup to check Security settings Press F10 and then press Enter to restart the system If you still have a problem have the computer serviced Message 0187 EAIA data access error Solution The access to EEPROM is failed Have the computer serviced Message 0188 Invalid RFID Serialization Information Area Solutio
27. can be done after normal working hours and on weekends to save time and increase productivity Users are not interrupted during normal working hours and LAN traffic is kept to a minimum If a computer is turned on by the Wake on LAN function the Network boot sequence is used Asset ID EEPROM The Asset ID EEPROM contains information about the system including its configuration and the serial numbers of key components It also includes a number of blank fields in which you can record information about the end users in your network Setting management features To enable the network administrator to control your computer remotely you must configure the network interface by setting the system management features in the ThinkPad Setup That utility contains the following functions e Wake on LAN e Startup sequence e Flash update If an administrator s password Supervisor password has been set you will need to specify it when you start the ThinkPad Setup so that you can use these functions Wake on LAN When the Wake on LAN feature is enabled on a computer that is connected to a LAN a network administrator can start the computer remotely from a management console using remote network management software Setting up in the ThinkPad Setup To enable or disable Wake on LAN go to the ThinkPad Setup menu When your computer is not under the network administrator s system management you can disable Wake on LAN To set this function do
28. capturing or video conferencing function Then the camera will start automatically and the green camera in use indicator will turn on For more information about using the camera with a program refer to the documentation that came with the program If you do not want the camera to be launched automatically when you press Fn F6 or when you use a program press Fn F6 to open the Communications settings window and click the Hide my camera image button to disable the camera Configuring camera settings You can configure the camera settings to meet your needs such as adjusting the quality of the video output To configure the camera settings do the following 1 Press Fn F6 The Communications settings window opens 2 Click the Manage Settings button The Communications Utility window opens 3 In the Communications Utility window configure the camera settings depending on your individual needs Adjusting the video output of your camera You can adjust the quality of the video output of your camera by changing the settings for image quality and frame rate in the camera property window The following values are available Speed Priority This is the default setting It gives you a faster frame rate for the best real time video conferencing during the day However at night or in a dark environment the image does not have the best quality Balance This gives you a balance between speed and image quality The image obtained at night or ina
29. changes and restart the system Chapter 8 Advanced configuration 103 To change the startup sequence temporarily so that the system starts up from a different drive do the following 1 Turn off the computer 2 Turn on the computer then while the To interrupt normal startup press the blue ThinkVantage button message is displayed at the lower left of the screen press F12 3 Select the device you want to start first from the Boot menu Note The Boot menu will be shown when the system cannot boot from any devices or operating system was not found Boot submenu The following list showing the order in which devices will be started up is always displayed Even devices that are not attached to or installed on your computer are listed For each device that is attached to or installed on the computer information about it is presented after the colon 1 USB CD USB FDD ATAPI CDO ATA HDDO ATA HDD1 ATA HDD2 USB HDD PCI LAN 9 ATAPI CD1 10 ATAPI CD2 11 ATA HDDS 12 ATA HDD4 13 Other CD 14 Other HDD ON Ook WwW PY Priority for booting USB devices If you attach two or more USB devices of the same type to the computer the computer starts the devices in accordance with the boot priority order specified for the USB connectors as below 1 The blue USB connector on the rear side of your computer 2 The eSATA Always on USB connector J on the rear side of your computer 3 USB conne
30. chapter contains the following topics e Accessibility and comfort e Traveling with your computer Accessibility and comfort Because your computer enables you to work in so many places it is important that you remain attentive to good posture good lighting and proper seating By keeping these considerations in mind you can improve performance and achieve greater comfort Lenovo is committed to providing the latest information and technology to our customers with disabilities Refer to our accessibility information which outlines our efforts in this area Ergonomic information Working in the virtual office may mean adapting to frequent changes in your environment Following some simple rules will make things easier and bring you the maximum benefits of your computer Keeping in mind such basics as good lighting and proper seating for example can help you improve your performance and achieve greater comfort Note This example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develop good habits and they will serve you well General Posture Below are some general recommendations for assuming a healthy working posture It is best to periodically make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position Frequent short breaks from your work will also help to prevent any minor discomfort associate
31. communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Appendix A Regulatory information 151 Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 FE Industry Canada Class B emission compliance statement This Class B
32. cords cables or wires such as power cords or cords to connect the accessory to a PC If this product has such a cord cable or wire then the following warning applies WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Save these instructions xiv User Guide Chapter 1 Product Overview This chapter provides information about the locations of connectors locating important product information computer features specifications operating environment and preinstalled software programs This chapter contains the following topics Locating computer controls connectors and indicators Locating important product information Features Specifications Operating environment ThinkVantage Technologies Locating computer controls connectors and indicators This topic introduces the hardware features of your computer Front view Right side view Left side view Rear view Bottom view Status indicators Copyright Lenovo 2011 1 Front view UltraConnect wireless antennas left EH Integrated camera EJ UltraConnect wireless antennas right EJ Computer display H Built in microphone EI Status indicators Power switch EJ ThinkVantage button EZ Volume control buttons ETJ PCI Express Mini Card slot for wirel
33. dark environment is better than with Speed Priority Image quality priority This gives you a high quality video and the best image at any time of the day The image is very clear even at night or in a dark environment but at the expense of frame rate The video streaming may slow down Using the media card reader Your computer has a media card reader slot It supports the following cards e SD card e SDHC card e SDXC card e MultiMediaCard MMC Notes Chapter 2 Using your computer 45 e Your computer does not support the Content Protection for Recordable Media CPRM feature for the SD card e When transferring data to or from a flash media card such as an SD card do not put your computer in sleep or hibernation mode before the data transfer is complete To do so might cause damage to your data For more information on ExpressCards smart cards and flash media cards refer to any of the following topics e Inserting a flash media card e Removing a flash media card Inserting a flash media card Attention e Before you start installing a flash media card touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card For information about the location of the flash media card reader slot see Locating computer controls connectors and indicators To insert a flash media card into the 4 in 1 media card reader slot do the follow
34. is connected to the computer and the working electrical outlet but the power adapter power plug icon is not displayed in the task bar Also the ac power indicator does not light up Solution Do as follows 1 Make sure that the connection of the ac power adapter is correct For connecting the ac power adapter see the Setup Instructions manual included in the shipping contents of your computer 2 If the above step is correct turn off the computer then disconnect the ac power adapter 3 Reconnect the ac power adapter then turn on the computer 4 If the power adapter icon still does not appear on the task bar and the ac power indicator does not light up have the ac power adapter and your computer serviced Note To display the power adapter power plug icon click Show hidden icons in the task bar Power problems Print these instructions now and keep it with your computer for reference later If your computer is getting no power at all check the following items 1 Verify the power switch Refer to System status indicators The power switch is illuminated whenever the computer is on Check all power connections Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet Inspect the ac power adapter Check for any physical damage and make sure that the power cable is firmly attached to the adapter brick and the computer 4 Verify the ac power source is working by a
35. is playing stop the playback close the application and then change the display output location e Problem If you use the Extend desktop function you cannot set a higher resolution or higher refresh rate on the secondary display Solution Change the resolution depth to lower settings for the primary display Refer to the Solution for The Extend desktop function does not work above e Problem The screen position on the external monitor is incorrect when that monitor is set for a high resolution Solution Sometimes when you use a high resolution such as 1600x1200 the image is shifted to left or right on the screen To correct this first make sure that your external monitor supports the display mode that is the resolution and the refresh rate that you have set If it does not set a display mode that the monitor supports If it does support the display mode you have set go to the setup menu for the monitor itself and adjust the settings there Usually the external monitor has buttons for access to the setup menu For details see the reference manual for the monitor 134 User Guide Audio problems e Problem Wave or MIDI sound does not play correctly Solution Make sure the built in audio device is configured correctly 1 Click Start gt Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation
36. make sure that the hard disk drive is included in the Boot priority order list If it is included in the Excluded from boot order list it is disabled Select the entry for it in the list and press Shift 1 This moves the entry to the Boot priority order list Chapter 10 Troubleshooting computer problems 139 Problem After setting a hard disk password on the hard disk drive of the computer you moved the drive to another computer Now you cannot unlock the hard disk password Solution Your computer supports an enhanced password algorithm Computers older than yours may not support such a security function Solid state drive problems Problem When you compress files or folders by use of the data compression function in Windows and then decompress them the process of writing to or reading from the files or folders is slow Solution Apply the disk defragmentation tool in Windows for faster access to the data Software problems Problem An application does not run correctly Solution Make sure that the problem is not being caused by the application Check that your computer has the minimum required memory to run the application Refer to the manuals supplied with the application Check the following The application is designed to operate with your operating system Other applications run correctly on your computer The necessary device drivers are installed The application works when it is run on
37. of the system programs that make up the basic layer of software built into your computer UEFI BIOS translates the instructions from other software layers Your computer system board has a module called electrically erasable programmable read only memory EEPROM also referred to as flash memory You can update UEFI BIOS and the Configuration ThinkPad Setup Program by starting your computer with a flash update tool application running on the Windows environment In some instances when you add software hardware or a device driver you may be informed that you need to update your UEFI BIOS in order for the new addition to work properly To update your UEFI BIOS go to the following Web site and follow the instructions on the screen http www lenovo com support site wss document do sitestyle lenovo amp lndocid tpad matrix Using system management This section is intended primarily for network administrators Your computer is designed for manageability so that you can redirect more of your resources to better meet your business objectives This manageability or Total Cost of Ownership TCO enables you to remotely power on your computer format the hard disk drive install the software of your choice and have the computer start up and function in the same way as an ordinary desktop PC Once the computer is configured and operational you can manage it by use of software and manageability features already integrated into the
38. of your computer Record the machine type and the serial number e What is the name of your Lenovo product e What is the machine type e What is the serial number Copyright Lenovo 2011 141 Getting help and service If you need help service technical assistance or just want more information about Lenovo products you will find a wide variety of sources available from Lenovo to assist you This section contains information about where to go for additional information about Lenovo and our products what to do if you experience a problem with your computer and whom to call for service should it be necessary Information about your computer and preinstalled software if any is available in the documentation that comes with your computer That documentation includes printed books online books README files and help files In addition information about Lenovo products is available on the World Wide Web Microsoft Service Packs are the latest software source for Windows product updates They are available via Web download connection charges may apply or via disc For more specific information and links go to http www microsoft com Lenovo offers Up and Running technical assistance with installation of or questions related to Service Packs for your Lenovo preloaded Microsoft Windows product For information please contact the Customer Support Center Using diagnostic programs Many computer problems can be solved without outsid
39. one button recovery and restore solution that includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system For information about how to open and use this program refer to Creating and using recovery media System Update The System Update program helps you keep the software on your computer up to date by downloading and installing software packages ThinkVantage applications device drivers UEFI BIOS updates and other third party applications Some examples of software that you should keep updated are programs provided by Lenovo such as the Rescue and Recovery program Chapter 1 Product Overview 19 20 User Guide Chapter 2 Using your computer This chapter provides information on using your computer from the following aspects e Registering your computer e Frequently asked questions e Special keys and buttons e Using the UltraNav pointing device e Power management e Connecting to the network e Using an external display e Using a color profile e Using audio features e Using an integrated camera e Using the media card reader Registering your computer When you register your computer information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem In addition some locations offer extended privileges and services to registered users When you regis
40. problems Print these instructions now and keep them with your computer for reference later If you receive an error message before the operating system loads check the following item e Follow the appropriate corrective actions for Power on self test listed in Error messages If you receive an error message while the operating system is loading the desktop configuration after the POST is completed check the following items 1 Go to the Lenovo Support Web site at http www lenovo com support and search for the error message 2 Visit the Microsoft Knowledge Base home page at http support microsoft com and search for the error message Sleep and hibernation problems e Problem The computer enters sleep mode unexpectedly Solution If the processor overheats the computer automatically enter sleep mode to allow the computer to cool and to protect the processor and other internal components Check the settings for sleep mode using Power Manager e Problem The computer enters sleep mode the sleep indicator turns on immediately after Power on self test Solution Make sure that The battery is charged The operating temperature is within the acceptable range Refer to Features Specifications and Operating environment If the battery is charged and the temperature is within range have the computer serviced e Problem An error message is displayed indicating a critical low battery error and the computer immediately t
41. reader or cause it not to work properly e Scratching the surface of the reader with a hard pointed object e Scraping the surface of the reader with your fingernail or anything hard e Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth e The surface of the reader is dirty or stained e The surface of the reader is wet e The reader often fails to enroll or authenticate your fingerprint If your finger has any of the following conditions you may not be able to register or authenticate it e Your finger is wrinkled e Your finger is rough dry or injured Chapter 4 Security 61 e Your finger is very dry e Your finger is stained with dirt mud or oil e The surface of your finger is very different from when you enrolled your fingerprint e Your finger is wet e A finger is used that has not been enrolled To improve the situation try the following e Clean or wipe your hands to remove any excess dirt or moisture from the fingers e Enroll and use a different finger for authentication e f your hands are too dry apply lotion to them Notice on deleting data from your hard disk drive or solid state drive As computers spread into every corner of life they process more and more information The data on your computer some of which is sensitive is stored on a storage device either a hard disk drive o
42. sound comes from the speakers For details refer to the Help for SmartAudio Fingerprint reader problems e Problem The surface of the reader is dirty stained or wet Solution Gently clean the surface of the reader with a dry soft lint free cloth e Problem The reader often fails to enroll or authenticate your fingerprint Solution If the surface of the reader is dirty stained or wet gently clean the surface of the reader with a dry soft lint free cloth If your finger has any of the following conditions you may not be able to register or authenticate it Your finger is wrinkled Your finger is rough dry or injured Your finger is very dry Your finger is stained with dirt mud or oil The surface of your finger is very different from when you enrolled your fingerprint Your finger is wet A finger is used that has not been enrolled To improve the situation try the following Clean or wipe your hands to remove any excess dirt or moisture from the fingers Enroll and use a different finger for authentication If your hands are too dry apply lotion to them Battery and power This section tells what to do if you have a battery and power problem This section includes five topics Battery ac power adapter Power Power button Startup and Sleep and hibernation Check these topics to find the related information Battery problems e Problem The battery pack cannot be fully charged by
43. statements EU Only The Waste Electrical and Electronic Equipment WEEE mark applies only to countries within the European Union EU and Norway Appliances are labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive Users of electrical and electronic equipment EEE with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle recovery of WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com lenovo environment Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal cont
44. the display output location or change the display mode before you open an MPEG file to play If you are attaching an external monitor that supports only VGA mode 640x480 resolution do not view output on both the computer display and the external monitor Doing so would cause the external monitor screen to be scrambled and the output not to be displayed in addition it could cause damage to the screen Use the external monitor only If the external TFT monitor you connect has an analog interface flickers or ripples may appear on some displays such as the shutdown screen of Windows This is caused by the external TFT monitor and cannot be fixed by adjusting the external TFT monitor or the computer side settings Setting the monitor types To 1 set your monitor type do as follows Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button 4 Set Resolution 5 Click Advanced Settings 6 Click the Monitor tab Check the monitor information window to make sure that the monitor type is 9 10 11 12 13 14 15 correct If it is click OK to close the window otherwise do as follows If more than two monitor types are displayed select Generic PnP Monitor or Generic Non PnP Monitor
45. the direction in which you want the pointer to move 28 User Guide The whole touch pad jis an active area sensitive to finger movement The bottom area of the touch pad consists of a left click zone Ef and a right click zone H Movement on the touch pad emulates operations on the mouse Before interacting with the touch pad make sure the cursor stays on the object that you want to operate Left click To mimic a single left click on a mouse tap anywhere on the touch pad once or press the left click zone once To mimic a double click on a mouse tap anywhere on the touch pad twice or press the left click zone J twice Right click To mimic a right click on a mouse press the right click zone H once Left click and drag To mimic a left click and drag on a mouse do either of the following Tap anywhere on the touch pad twice and hold the finger on the touch pad slide the same finger or another finger on the touch pad whichever is more convenient and then release the finger s Press the left click zone J and hold the finger on the touch pad slide another finger on the touch pad and then release both fingers Right click and drag To mimic a right click and drag on a mouse press the right click zone J and hold the finger on the touch pad slide another finger on the touch pad and release both fingers Using the multi touch touch pad The touch pad of your computer supports multi touch with which you can zoom in zoo
46. the following 1 Start the ThinkPad Setup menu 2 Select Config 3 The Config submenu appears 4 Select Network Chapter 8 Advanced configuration 115 5 The Network item submenu appears 6 For Wake On LAN select one of the following AC Only AC and Battery or Disabled 7 Press F10 Network Boot sequence When your computer is turned on remotely system will try to boot from the device that is selected by Network Boot setting and then follow the boot order list in the Boot menu To define a sequence 1 On the ThinkPad Setup menu select Startup The Startup submenu appears 2 Select Network Boot and press Enter key to show pop up boot device list 3 Select a boot device from the list to make it as top boot priority 4 Press F10 Note If you want to initialize the setting to return to the default startup sequence press F9 The default settings are automatically reloaded Flash update When a Flash UEFI BIOS update from the network is enabled a network administrator can remotely update the system programs in your computer from a management console The following requirements must be met e Update Flash from network must also be enabled the procedure is given below e Your computer must be started over the LAN e Your computer must be engaged in a Preboot eXecution Environment e Network management software must be installed in the remote administrator s computer To enable or disable the Flash update from the n
47. the help system of your antivirus software Chapter 4 Security 63 64 User Guide Chapter 5 Recovery overview This chapter provides information about the recovery solutions provided by Lenovo This chapter contains the following topics e Creating and using recovery media e Performing backup and recovery operations e Using the Rescue and Recovery workspace e Creating and using a rescue medium e Reinstalling preinstalled applications and device drivers e Solving recovery problems Notes 1 There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of your operating system 2 The product on the recovery media may be used only for the following purposes e Restore the product preinstalled on your computer e Reinstall the product e Modify the product using the Additional Files Notes To prevent potential performance risks or unexpected behavior that might be caused by the new hard disk drive technology it is recommended that you use one of the following back up software programs e ThinkVantage Rescue and Recovery version 4 3 or later e Symantec Norton Ghost version 15 or later Notes To use this program do the following 1 Click Start gt Run The Run window opens 2 Type cmd in the field Then click OK 3 Type ghost align 1mb and press Enter e Acronis True Image 2010 or later e Paragon Backup amp
48. the power off method in the standard charge time for your computer Solution The battery pack might be over discharged Do the following 1 Turn off the computer 2 Connect the ac power adapter to the computer and let it charge 136 User Guide If the optional Quick Charger is available use it to charge the over discharged battery pack If the battery pack cannot be fully charged in 24 hours call Lenovo Customer Service Center to have it serviced Problem Your computer shuts down before the battery status indicator shows empty or Your computer operates after the battery status indicator shows empty Solution Discharge and recharge the battery pack Problem The operating time for a fully charged battery pack is short Solution Discharge and recharge the battery pack If your battery s operating time is still short call Lenovo Customer Service Center to have it serviced Problem The computer does not operate with a fully charged battery pack Solution The surge protector in the battery pack might be active Turn off the computer for one minute to reset the protector then turn on the computer again Problem The battery pack cannot be charged Solution You cannot charge the battery when it is too hot Turn off the computer and allow it to cool to room temperature If it still cannot be charged call Lenovo Customer Service Center to have it serviced AC power adapter problems Problem The ac power adapter
49. your hard disk drive To do this refer to the instructions in Reinstalling preinstalled applications and device drivers Note If you cannot find the Supplement files device drivers and application software you need on your hard disk drive or if you want to receive updates and the latest information about them go to http www lenovo com support site wss document do sitestyle lenovo amp lndocid tpad matrix ThinkPad Setup Your computer provides a program called ThinkPad Setup that enables you to select various setup parameters To start ThinkPad Setup do as follows 1 To protect yourself against accidental loss of data back up your computer registry See Performing backup and recovery operations 2 If the diskette drive is connected to the computer remove any diskette from the diskette drive and then turn off the computer 3 Turn on the computer When the logo screen is displayed press the F1 key The ThinkPad Setup opens If you have set a supervisor password the ThinkPad Setup menu appears after you enter the password You can start the ThinkPad Setup by pressing Enter instead of entering the supervisor password However you cannot change the parameters that are protected by the supervisor password For more information refer to Using passwords An example of the ThinkPad Setup menu is shown as below 100 User Guide ThinkPad Setup Main Contig Date Time Security Startup Restart U
50. your lap or any other part of your body in contact with a hot section of the computer for any extended time e Periodically take hands from using the keyboard by lifting your hands from the palm rest When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn e To avoid spills and the danger of electrical shock keep liquids away from your computer e Never use it to warm your body e To avoid spills and the danger of electrical shock keep liquids away from your computer Applying strong force to cables may damage or break them e Route communication lines or the cables of an ac power adapter a mouse a keyboard a printer or any other electronic device so that they cannot be walked on tripped over pinched by your computer or other objects or in any way subjected to treatment that could interfere with the operation of your computer Copyright Lenovo 2011 v Protect your computer and data when moving it Before moving a computer equipped with a hard disk drive do one of the following and make sure that the power switch is off or is blinking e Turn it off e Put it in sleep mode e Put it in hibernation mode This will help to prevent damage to the computer and possible loss of data e Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer displ
51. your safety CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Before replacing any CRUs turn off the computer and wait three to five minutes to let the computer cool before opening the cover Power cords and power adapters bancer Use only the power cords and power adapters supplied by the product manufacturer The power cords shall be safety approved For Germany it shall be HO5VV F 3G 0 75 mm or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cord and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power ada
52. your wireless connection either by opening Access Connections or by double clicking the Access Connections wireless status icon in the task bar Note To display the Access Connections status icon and the wireless status icon in the system tray refer to the Access Connections on line help e Access Connections icon states amp No location profile is active or none exists Current location profile is disconnected oo Current location profile is connected e Wireless status icon states wireless LAN Power to the wireless radio is off Bil Power to the wireless radio is on No association Power to the wireless radio is on No signal Power to the wireless radio is on The signal strength of the wireless connection is excellent Power to the wireless radio is on The signal strength of the wireless connection is marginal Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your system closer to the wireless access point e Wireless status icon states wireless WAN Power to the WAN radio is off No association No signal Signal level 1 Signal level 2 Signal level 3 Note If you have trouble in making a connection try moving your computer closer to your wireless access point Enabling or disabling the wireless feature To enable or disable the wireless feature press Fn F5 A list of wireless features is displayed You can turn the feat
53. 2 0 J Mini DisplayPort connector Your computer has a Mini DisplayPort connector a next generation digital display interface which supports adapters that can plug into a VGA DVI or HDMI port H HDMI port Your ThinkPad Notebook supports the high definition multimedia interface HDMI port a next generation digital audio or video interface that enables you to connect it to a compatible digital audio device or video monitor such as an HDTV Gi USB connector rear The Universal Serial Bus USB connector is used for connecting USB interface compatible devices such as a printer or digital camera Note This blue USB connector is compatible with USB 3 0 SIM card slot If your computer has a wireless WAN feature it may require a SIM Subscriber Identification Module card to establish a wireless WAN Wide Area Network connections Depending on the country of delivery the SIM card may be already installed in the SIM card slot E Ethernet connector Connect your computer to a LAN with the Ethernet connector Two indicators to the upper left and the upper right of the connector show the status of the network connection When your computer connects to a LAN and a session with the network is available the upper left indicator is solid green While data is being transmitted the upper right indicator blinks yellow 8 User Guide bancer To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet conn
54. 55022 Klasse B Korea Class B compliance statement SSSAIAM ASA CUS x HSID EN SE AOA ASSE ASS gt al Ch Ja Japanese VCCI Class B statement CORB J7ABHHRHRECT CORE RERA CHATOC CeAMELTURTH LOKENTIAPTLEISIRERERL TE Anat ZEHEBER ILLENENET FURR SCHED TIL URW RUELTREW VCCI B Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase ABARDERERN 20A ATORE TS SME SAREMA JISC 61000 3 2 HAm Lenovo product service information for Taiwan BE Lenovo ERBBEAMT fay BA FS AB AR 1B BRS BBD 2S FAL HES RESRARCHTtAEZ ARH BEE 0800 000 702 Additional regulatory information For additional regulatory information refer to the Regulatory Notice that shipped with your computer If your computer is shipped without the Regulatory Notice you can find it on the Web site at http www lenovo com support For details refer to the instructions on Locating wireless regulatory notices Appendix A Regulatory information 153 154 User Guide Appendix B WEEE and recycling statements Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products For information on recycling Lenovo products go to http www lenovo com lenovo environment recycling EU WEEE
55. DVD you should not change the initial UEFI Legacy Boot setting in ThinkPad Setup The UEFI Legacy Boot setting must be the same as it was when the Windows OS image was installed Or you will see an error For the country or region code required in the installation use one of the following Country or region Code China SC Denmark DK Finland FI France FR Germany GR Italy IT Japan JP Copyright Lenovo 2011 97 Netherlands NL Netherlands NL Norway NO Spain SP Sweden SV Taiwan and Hong Kong TC United States US Installing Windows 7 Before you start print these instructions To install Windows 7 and its related software on your computer do as follows 1 Start the ThinkPad Setup 2 Select Startup menu 3 Select UEFI Legacy Boot 4 Do one of the following e If you want to install the Windows 7 32 bit operating system select Legacy Only or Both e If you want to install the Windows 7 64 bit operating system in Legacy mode select Legacy Only e If you want to install the Windows 7 64 bit operating system in UEFI mode select UEFI Only 5 Press F10 6 To install Windows 7 insert the DVD for Windows 7 into the DVD drive and install Windows 7 from the DVD Then restart the computer and follow the instructions on the screen 7 Restore C SWTOOLS from the backup copy you made before starting the installation 8 Install Intel Chipset Support for Windows 2000 XP Vista 7 See Installing Intel
56. EFI BIOS Version 83ET18WW 0 18 UEFI BIOS Date Year Month Day 2010 10 15 Embedded Controller Version B3HTOSWW 0 08 Machine Type Model 814C01G System unit serial number 814C01GR9404EZP System board serial number 1DEG96410E Asset Tag No Asset Information CPU Type Genuine Intel R CPU T9800 CPU Speed 2 00GHz Installed memory 1024MB UUID 2cdc7dc0 dfbc 1 1d4 86fe 987939c 1acte MAC Address Internal LAN 00 1F 16 04 1A 74 f F1 Help t Select Item Change Values F9 Setup Defaults ESC Exit Select Menu Enter Select gt Sub Menu F10 Save and Exit 4 Using the cursor keys move to an item you want to change When the item you want is highlighted press Enter A submenu is displayed 5 Change the items you wish to change To change the value of an item press If the item has a submenu you can display it by pressing Enter 6 Press Esc to exit from the submenu 7 If you are in a nested submenu press Esc repeatedly until you reach the ThinkPad Setup menu Note If you need to restore the settings to their original state as of the time of purchase press F9 to load the default settings You can also select an option in the Restart submenu to load the default settings or discard the changes 8 Select Restart Move the cursor to the option you want for restarting your computer then press Enter Your computer restarts Config menu If you need to change the configuration of your computer select Config from the Thi
57. For details on Microsoft ICM refer to the manuals provided with the Windows operating system Note The color profile for ThinkPad LCD has been pre installed in your computer already If you need to install a different color profile see Installing ThinkPad Monitor File for Windows 2000 XP Vista 7 Using audio features Your computer is equipped with the following e Combo audio jack 1 8 inch 3 5 mm in diameter e Built in stereo speakers e Built in dual array digital microphone Your computer also has an audio chip that enables you to enjoy various multimedia audio features e Compliant with Intel High Definition Audio e Recording and playback of PCM and WAV files in 16 bit or 24 bit format e Playback of a WAV file at a sample rate of 44 1KHz to 192 KHz e Playback of MIDI files through a Wave table synthesizer under Microsoft Windows operating systems e Playback of MP3 files through the Windows Media Player or a software MP3 player e Recording from various sound sources such as an external microphone Note The combo audio jack does not support a conventional microphone If a conventional headphone is attached to it the headphone function is supported If a headset with a 3 5 mm 4 pole plug is attached to it both headphone and microphone functions are supported Beam Forming feature A built in dual array digital microphone is mounted at the bottom of the display Whereas a conventional single element microphone captures soun
58. Gigabit Ethernet model and you use the a speed of 1000 Mbps the connection fails or errors occur Solution Use Category 5 wiring and make sure that the network cable is securely connected Connect to a 1000 BASE T hub switch not 1000 BASE X e Problem The Wake on LAN WOL feature is not working Solution Make sure that WOL is enabled in the ThinkPad Setup If it is check with your LAN administrator for the necessary settings e Problem If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Solution Try another cable Make sure that the link partner is set to auto negotiate Make sure that the switch is 802 3ab compliant gigabit over copper A wireless LAN problem e Problem You cannot connect using the built in wireless networking card Solution Make sure that your wireless LAN driver is the latest version installed Check the Web site and confirm the driver version supported by Access Connections is the latest documented in the README file Make sure that your computer is within range of a wireless access point Chapter 10 Troubleshooting computer problems 129 Make sure that the wireless radio is enabled by double clicking the Access Connections icon in the task bar Note To display the Access Connections status icon and the wireless status icon in the system tray refer to the Access Connections on line help Check Ne
59. Rate Software is installed on your computer two icons are displayed on the screen e My Bluetooth Places on the desktop e Bluetooth Configuration in the system tray of the task bar Chapter 2 Using your computer 37 My Bluetooth Places To use the Bluetooth features do the following 1 Double click the My Bluetooth Places icon on the desktop A list of the devices on which Bluetooth has been enabled appears 2 Click the device to which you want access A list of the services available on that device appears as follows e Bluetooth keyboard and mouse Human interface devices e Printer HCRP e Audio gateway e Headset e PIM synchronization e Fax e File transfer e PIM item transfer e Dial up networking e Network access e Bluetooth serial port e Bluetooth Imaging e Hands Free e AV profile 3 Click the service you want For more information press the F1 key to open the online help for Bluetooth Bluetooth Configuration To use the configuration features of Bluetooth right click the icon A pop up menu appears Select Bluetooth Setup Wizard or Advanced Configuration The Bluetooth Setup Wizard has the following capabilities e Finding all Bluetooth enabled devices that can provide services e Finding a specific Bluetooth enabled device that you want to use and configuring the services on that device e Configuring the Bluetooth enabled services on your computer that are provided for remote devices e Configuring the nam
60. Recovery 10 Suit or later Paragon Backup amp Recovery 10 Home or later Creating and using recovery media You can use recovery media to restore the hard disk drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data medium Your Microsoft Windows license permits you to create only one data medium so it is important that you store the recovery media in a safe place after you have made them Copyright Lenovo 2011 65 Creating recovery media This section provides instructions on how to create recovery media on the Windows 7 operating system Note On the Windows 7 operating system you can create recovery media using discs or external USB storage devices by doing as follow e Click Start gt All Programs gt Lenovo ThinkVantage Tools gt Factory Recovery Disks Then follow the instructions on the screen Using recovery media This section provides instructions on how to use recovery media on different operating systems e On the Windows 7 operating syst
61. TA solid state drive Before you start print these instructions Some ThinkPad models have an mSATA solid state drive You can replace the mSATA solid state drive with a new one which can be purchased from your Lenovo reseller or a marketing representative To replace the mSATA solid state drive read the following prerequisites Note Replace the mSATA solid state drive only if you need to have it repaired Prerequisites for the procedure When replacing the mSATA solid state drive be sure to follow the precautions Attention When you are handling an mSATA solid state drive e Do not drop the mSATA solid state drive or subject it to physical shocks Put the mSATA solid state drive on a material such as soft cloth that absorbs any physical shocks e Do not apply pressure to the cover of the mSATA solid state drive Chapter 6 Replacing devices 83 The mSATA solid state drive is very sensitive Incorrect handling can cause damage and permanent loss of data Before removing the mSATA solid state drive make a backup copy of all the information on it and then turn the computer off Never remove the mSATA solid state drive while the system is operating in sleep mode or in hibernation mode Replacing the mSATA solid state drive If an mSATA solid state drive is available in your computer to replace the mSATA solid state drive do as follows 1 Enter ThinkPad Setup to stop battery discharge Refer to Before replacing CRU for detail
62. ThinkPad User Guide ThinkPad X1 Notes Before using this information and the product it supports be sure to read the following e Safety and Warranty Guide e Regulatory Notice e Important safety information e Notices The Safety and Warranty Guide and the Regulatory Notice have been uploaded to the Web site To refer to them go to http www lenovo com support and then click User Guides amp Manuals First Edition May 2011 Copyright Lenovo 2011 LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Read this first Important safety information fog as Conditions that require immediate action Safety guidelines Chapter 1 Product Overview Locating computer controls connectors and indicators i n Front view Right side view Left side view Bottom view Rear view Status indicators A Locating important product ifonnations Machine type and model label FCC ID and IC Certification number label Certificate of Authenticity
63. aNav icon on the system tray do as follows 1 Click Start gt Control Panel gt Hardware and Sound gt Mouse gt UltraNav A panel headed UltraNav Device Settings pops up Click Manage Settings to open the Mouse properties window Click the UltraNav tab Select the check box for Show UltraNav icon on the system tray Click OK or Apply Click Show hidden icons in the task bar The UltraNav icon is displayed To add it to the task bar permanently click Customize and proceed to customize the settings 9 0 W DY You can now change the properties of UltraNav by clicking the UltraNav icon on the system tray Power management When you need to use your computer away from electrical outlets you depend on battery power to keep your computer running Different computer components consume power at different rates The more you use the power intensive components the faster you consume battery power 30 User Guide Do more save more and spend more time unplugged with ThinkPad batteries Mobility has revolutionized business by allowing you to take your work where ever you go With ThinkPad batteries you will be able to work longer without being tied to an electrical outlet Checking battery status The Power Manager Battery Gauge in the task tray displays the percentage of battery power remaining The rate at which you use battery power will determine how long you can use the battery of your computer between charges Becau
64. ader 14 User Guide Specifications Size e Width 337 mm 13 3 inch e Depth 231 1 mm 9 1 inch e Height 16 5 to 21 3 mm 0 65 to 0 84 inch Heat output e 90 W 307 Btu hr maximum Power source ac power adapter e Sine wave input at 50 to 60 Hz e Input rating of the AC adapter 100 to 240 V AC 50 to 60 Hz Battery pack e Lithium ion Li lon battery pack Battery life e For percentage of remaining battery power see the Power Manager Battery Gauge in the task bar e The Power Manager also displays a green yellow and red indication A battery under warranty with a red indication is eligible for a warranty replacement Operating environment This section provides information about your computer operating environment Environment e Maximum altitude without pressurization 3048 m 10 000 ft e Temperature At altitudes up to 2438 m 8000 ft Operating 5 0 C to 35 0 C 41 F to 95 F Non operating 5 0 C to 43 0 C 41 F to 109 F At altitudes above 2438 m 8000 ft Maximum temperature when operating under the unpressurized condition 31 3 C 88 F Note When you charge the battery pack its temperature must be at least 10 C 50 F e Relative humidity Operating 8 to 80 Non operating 5 to 95 If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan radio high powered speakers air condit
65. an use the WiMAX device If you select Enabled you can use the Wireless WAN device If you select Enabled you can use the Bluetooth device If you select Enabled you can use the USB port If you select Enabled you can use the ExpressCard Slot If you select Enabled you can use the eSATA Port If you select Enabled you can use the Memory Card slot SD Card MultiMediaCard If you select Enabled you can use the Integrated Camera If you select Enabled you can use the Microphone Internal External or Line In If you select Enabled you can use the fingerprint reader Table 5 Security menu items continued Intel AT Module Activation e Disabled e Enabled e Permanently Disabled Computrace Module Activation Disabled Enabled Permanently Disabled Startup menu items Table 6 Startup menu items Enable or disable the UEFI BIOS interface to activate Intel AT module that is an optional Anti Theft service from Intel Note If you set the Intel AT module activation to Permanently Disabled you will be unable to enable this setting again Enable or disable the UEFI BIOS interface to activate Computrace module Computrace is an optional monitoring service from Absolute Software Note If you set the Computrace module activation to Permanently Disabled you will be unable to enable this setting again Boot Refer to Startup
66. anagement Installing a new operating system If you install a new operating system in your computer you need to install the Supplement files and ThinkPad device drivers for it at the same time The necessary files are located in the following directories of your solid state drive or hard disk drive e The Supplement files for the operating system supported are in the C SWTOOLS OSFIXES directory e The device drivers for the operating system supported are in the C SWTOOLS DRIVERS directory e The preloaded software applications are in the C SWTOOLS APPS directory Notes e The process of installing the new operating system deletes all the data on your hard disk including backups or images that were stored in a hidden folder by use of the Rescue and Recovery program e If you cannot find the Supplement files the device drivers and application software you need on your hard disk drive or if you want to receive updates and the latest information about them go to http www lenovo com support site wss document do sitestyle lenovo amp lndocid tpad matrix Before you begin Before you install the operating system do the following e Copy all the subdirectories and files in the C SWTOOLS directory to a removable storage device to avoid losing files during the installation e Print the sections you will be using Note If you want to start Windows Recovery Environment WinRE using 64 bit version of Microsoft Windows Installation
67. anations of error codes running Lenovo ThinkVantage Toolbox or by consulting the ThinkPad Web site Registering your computer To register your ThinkPad products with Lenovo go to http www lenovo com register This can help authorities return your computer to you if it is lost or stolen Registering your computer also enables Lenovo to notify you about possible technical information and upgrades For more information about registering your computer refer to Registering your computer Download system updates Downloading updated software might resolve problems you experience with your computer To download updated software visit below Web site and follow the instructions on the screen http www lenovo com support site wss document do sitestyle lenovo amp lndocid tpad matrix Record information Before you talk to a Lenovo representative record the following important information about your computer Record problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible e What is the problem Is it continuous or intermittent e Is there an error message that appears What is the error code if any e What operating system are you using Which version e Which software applications were running at the time of the problem e Can the problem be reproduced If so how Record system information The serial number label is on the bottom
68. and faster Note The hidden service partition is the reason why there is less free space than expected on your hard disk drive 6 User Guide Ea Emergency reset hole If your computer stops responding and you cannot turn it off by pressing the power switch remove the ac power adapter and reset the computer by inserting a needle or a straightened paper clip into the emergency reset hole to turn off the computer E Slice battery connector By installing a slice battery you can extend the operating time of the computer For more information refer to ThinkPad Battery 39 6 cell slice battery Slice batteries are available as options and you can purchase one from Lenovo See Finding ThinkPad options E Fan The internal fan and louvers enable air to circulate in the computer and cool the central processor Note To avoid impeding airflow do not place any obstacle in front of the fan H Battery Use your computer with battery power whenever ac power adapter is unavailable You can use Power Manager to adjust your power setting as needed For details refer to the instructions in Power Manager Rear view 8 HAHA Bo Security keyhole H Power jack EJ eSATA Always on USB combo connector rear EJ Mini DisplayPort connector H HDMI port Wi USB connector rear SIM card slot E Ethernet connector Figure 5 ThinkPad X1 rear view Security keyhole Your computer comes with a security keyhole that requires a 15 mm diameter cable lock
69. anger If you have any question about the condition of a component do not use the product Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired if necessary In the unlikely event that you notice any of the following conditions or if you have any safety concerns with your product stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance e Power cords plugs power adapters extension cords surge protectors or power supplies that are cracked broken or damaged e Signs of overheating smoke sparks or fire e Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery e A cracking hissing or popping sound or strong odor that comes from the product e Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter e The computer product power cord or power adapter has been exposed to water e The product has been dropped or damaged in any way e The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a product such as an extension cord that is not manufactured for or by Lenovo stop using that product until you can contact the product manufacturer for fur
70. ansmission the area covered or the type of the device used for data transfer the following categories of wireless networks may be available to you Wireless LAN A wireless local area network covers a relatively small geographic area such as an office building or a house Devices based on the 802 11 standards can connect to this network Wireless WAN A wireless wide area network covers a broader geographic area Cellular networks are used for data transmission and access is provided by a wireless service carrier Bluetooth One of a number of technologies used to create a wireless personal area network Bluetooth can connect devices a short distance from one another and is commonly used for connecting peripheral devices to a computer transferring data between hand held devices and PC or remotely controlling and communicating with devices such as mobile phones WiMAX Worldwide Interoperability for Microwave Access This long range wireless data transmission technology based on the 802 16 standard is expected to provide the user a last mile broadband connectivity similar to that provided by cable or ADSL but without the need to physically connect a cable to the PC Making wireless LAN connections Your computer comes with a built in wireless networking card and a configuration utility to help you make wireless connections and monitor the status of your connection so that you can stay connected to your network while you are i
71. at is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing CR manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate Copyright Lenovo 2011 xi Heat and product ventilation Banden Computers ac power adapters and many accessories can generate heat when turned on and when batteries are charging Notebook computers can generate a significant amount of heat due to their compact size Always follow these basic precautions When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use the keyboard avoid keeping your palms on the palm rest for a prolonged period of time Your computer generates some heat during normal operation The amount of heat depends on the amount of system activity and the battery charge level Extended contact with
72. at this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical outlet Power supply statement Bias Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Copyright Lenovo 2011 ix External devices CAUTION Do not connect or disconnect any external device cables other than Universal Serial Bus USB and 1394 cables while the computer power is on otherwise you might damage your computer To
73. ate may be limited Using the Mini DisplayPort connector Your computer has a Mini DisplayPort connector the latest digital display interface for connection to various external devices This compact connector enables a plug and play setup and supports adaptors that can plug into DVI VGA or HDMI port The Mini DisplayPort connector of your computer supports audio as well as video streaming Using dual displays This section introduces the Extend desktop function which enables you to display output the same or different on both the computer display and an external monitor Using the Extend desktop function Your computer supports a function named the Extend desktop With the Extend desktop function you can display output on both the computer display and an external monitor You can also display different desktop images on each monitor You can use the Extend desktop function without changing any settings If the function does not work refer to Enabling the Extend desktop function to enable it Considerations for using the Extend desktop function e f your computer has the Intel display adapter you can designate the other display as the primary display by doing the following 1 Press Ctrl Alt F12 The Intel CUI window opens 2 Select Extended Desktop 3 Change the setting to designate the primary display e When an application using the DirectDraw or the Direct3D is played in full screen mode it is shown only on the primar
74. ation files BitLocker uses a Trusted Platform Module to provide enhanced protection for your data and to ensure early boot component integrity A compatible TPM is defined as a V1 2 TPM To check the BitLocker status click Start gt Control Panel gt System and Security gt BitLocker Drive Encryption For details about Windows BitLocker Drive Encryption go to the Help and Support for Windows 7 or search for Microsoft Windows BitLocker Drive Encryption Step by Step Guide on the Microsoft web site Disk Encryption hard disk drive and Encryption solid state drive Some models contain the Disk Encryption hard disk drive or Encryption solid state drive This feature helps to protect your computer against security attacks on media NAND flash or device controllers by use of a hardware encryption chip For the efficient use of the encryption feature be sure to set a hard disk password for the internal storage device Setting the security chip Strict security requirements are imposed on network client computers that transfer confidential information electronically Depending on the options you ordered your computer might have an embedded security chip a cryptographic microprocessor With the security chip and Client Security Solution you can do the following e Protect your data and system Chapter 4 Security 57 e Strengthen access controls e Secure communications Note Client Security Solution is not preinstalled on your s
75. avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices Batteries Mooncer Personal computers manufactured by Lenovo contain a coin cell battery to provide power to the system clock In addition many mobile products such as notebook computers utilize a rechargeable battery pack to provide system power when in portable mode Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts Never attempt to open or service any battery Do not crush puncture or incinerate batteries or short circuit the metal contacts Do not expose the battery to water or other liquids Only recharge the battery pack strictly according to instructions included in the product documentation Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer Batteries can degrade when they are left unused for long periods of time For some rechargeable batteries particularly Lithium lon batteries leaving a battery unused in a discharged state could increase the risk of a battery short circuit which could shorten the life of
76. aximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable You are using the correct device driver 1 Click Start and then click Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 If the mark is to the left of the adapter name under Network adapters you might not use the correct driver or the driver is not enabled To update the driver right click the highlighted adapter 5 Click Update Driver Software and then follow the instructions on the screen The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex make sure the switch port is also configured for full duplex Setting the wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software e Problem The adapter stops working for no apparent reason Solution The network driver files may be corrupt or missing Update the driver by following the procedures listed above to make sure that the correct device driver is installed in the preceding problem e Problem If your computer is a
77. ay or external devices Use a quality carrying case that provides adequate cushioning and protection Do not pack your computer in a tightly packed suitcase or bag Before putting your computer in a carrying case make sure that it is off in sleep mode or in hibernation mode Do not put a computer in a carrying case while it is turned on Important safety information This information can help you safely use your notebook personal computer Follow and retain all information included with your computer The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty For more information see Warranty Information in the Safety and Warranty Guide comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused To reduce these risks follow the instructions included with your product observe all warnings on the product and in the operating instructions and review the information included in this document carefully By carefully following the information contained in this document and provided with your product you can help protect yourself from hazards and create a safer computer work environment Note This information includ
78. ce battery Your computer supports the ThinkPad Battery 39 a 6 cell slice battery which is available as an option See Finding ThinkPad options With ThinkPad Battery 39 you can extend the operating time of your notebook computer Note When the computer is attached to the ThinkPad Battery 39 never pick up the assembly by taking hold of the computer alone Always hold the whole assembly ThinkPad Battery 39 top view Connector The connector is used for attaching the ThinkPad computer to the ThinkPad Battery 39 Copyright Lenovo 2011 91 ThinkPad Battery 39 bottom view Eject lever Use the eject lever to lock or unlock the ThinkPad Battery 39 H Battery latch Use the battery latch to prevent the eject lever from being released Attaching a ThinkPad Battery 39 Note Disconnect the ac power adapter from your computer before you attach the ThinkPad Battery 39 The ac power adapter connector will be damaged if it remains connected to the computer during the attachment To attach a ThinkPad Battery 39 do the following 1 Open the slice battery connector door at the bottom side of your computer 2 Insert the front hooks of the ThinkPad Battery 39 to the according holders on the computer 92 User Guide 3 Pivot the ThinkPad Battery 39 downward until the eject lever clicks into place 4 Slide the battery latch to the locked position 5 Push the eject lever to the locked position
79. ce window The next time you open the ThinkPad Setup you will be prompted to type your password to proceed Changing or removing the supervisor password To change or remove the supervisor password follow steps 1 through 8 listed in Setting a supervisor password typing your password to get access to the ThinkPad Setup To change the password do the following 1 In the Enter Current Password field type the current supervisor password 2 In the Enter New Password field type the new supervisor password then retype the password you just entered to verify it in the Confirm New Password field 3 Follow step 11 and step 12 in Setting a supervisor password to change your supervisor password To remove the password do the following 1 In the Enter Current Password field type the current supervisor password 2 Leave the Enter New Password and Confirm New Password fields in blank 3 Follow step 11 and step 12 in Setting a supervisor password to remove your supervisor password 56 User Guide Hard disk security Your computer supports an enhanced security solution for solid state drive or hard disk drive To protect passwords from unauthorized security attacks several of the latest technologies and algorithms are integrated into UEFI BIOS and hardware design of ThinkPad notebooks To maximize security do the following 1 Set a power on password as well as a hard disk password for your internal solid state drive or hard disk dri
80. cedure in Replacing memory on how to remove and reseat the memory modules Remove any non original memory module added to your computer After removing the extra memory module and reseating the original memory module repeat step 2 If the computer still does not turn on refer to Replacing devices to reseat other customer replaceable components that are attached to your computer If the computer still does not start up call the Customer Support Center and a Customer Support Specialist will assist you Spills on the keyboard With a mobile computer there are increased chances of spilling liquids on the keyboard Because most liquids conduct electricity liquid spilled on the keyboard could create numerous short circuits potentially causing irreparable damage to your computer If you spill something on your computer Attention Be sure that no liquid creates a short circuit between you and the ac power adapter if in use Although you might lose some data or work by turning off the computer immediately leaving the computer on might make your computer unusable 1 Carefully unplug the ac power adapter immediately 2 Turn off the computer immediately If the computer does not turn off reset the system by inserting one end of a needle or a straightened paper clip into the emergency reset hole The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits 3 Wait until you
81. cess Connections Access Connections is a connectivity assistant program for creating and managing location profiles Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office By switching between location profiles as you move your computer from place to place you can quickly and easily connect to a network with no need to reconfigure your settings manually and restart the computer each time Active Protection System The Active Protection System protects your hard disk drive when the shock sensor inside your computer detects a condition that could damage the drive such as system tilt excessive vibration or shock The hard disk drive is less vulnerable to damage when it is not operating so the system stops it from spinning and may also move the read write heads of the drive to areas that do not contain data As soon as the shock sensor senses that the environment is stable again minimal change in system tilt vibration or shock it turns the hard disk drive on Client Security Solution The Client Security Solution program helps protect your computer and your personal information so that you know that your sensitive data is secure It can also help manage your passwords help recover a forgotten password or help you monitor security settings on your computer and suggest how to enhance your computer security The
82. click Personalize 2 Click Display at the left 3 Select Change display settings Check whether the screen resolution is correctly set Chapter 10 Troubleshooting computer problems 131 4 Click Advanced Settings 5 Click the Adapter tab 6 Make sure that the correct device driver name is shown in the adapter information window Note The device driver name depends on the video chip that has been installed on your computer Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure the device is working properly If not click the Troubleshoot button Close the Properties window Click the Monitor tab Check whether the color quality is correctly set make sure other information is also correct Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure the device is working properly If not click the Troubleshoot button e Problem Incorrect characters appear on the screen Solution Did you install the operating system or application program correctly If they are installed and configured correctly have the computer serviced e Problem The screen stays on even after you turn off your computer Solution Press and hold the power switch for 4 seconds or over to turn
83. client system and the network System management Check the following topics to learn more about features of System Management e Desktop Management Interface e Preboot eXecution Environment e Wake on LAN e Asset ID EEPROM Desktop Management Interface The system BIOS UEFI BIOS of your computer supports an interface called System Management BIOS Reference Specification SMBIOS V2 6 1 SMBIOS provides information about the hardware components of your system It is the responsibility of the BIOS to supply this database with information about itself 114 User Guide and the devices on the system board This specification documents the standards for getting access to this BIOS information Preboot eXecution Environment Preboot eXecution Environment PXE technology makes your computer more manageable it is PXE 2 1 compliant by enabling it to boot load an operating system or another executable image from a server Your computer supports the PC functions that PXE requires For example with the appropriate LAN card your computer can be booted from the PXE server Note Remote Program Load RPL cannot be used with your computer Wake on LAN A network administrator can use Wake on LAN to turn on a computer from a management console When Wake on LAN is used with network management software many functions such as data transfer software updates and Flash updates can be performed remotely without remote attendance This updating
84. computer 3 If you carry an ac power adapter detach the ac cord from it to avoid damaging the cord Travel tips on airplanes If you carry your computer into an airplane check the travel tips Attention e For using onboard computer or wireless such as Internet Bluetooth etc service check the services with the airline before boarding the airplane e f there are restrictions on the use of computers with the wireless feature on an airplane you need to disable it before boarding To disable it refer to the instructions in Enabling or disabling the wireless feature Follow the tips below 1 Be careful about the seat in front of you on airplanes Angle your computer display so that it does not get caught when the person in front of you leans back 2 Remember to hibernate or turn off your computer when taking off Travel accessories Here is a checklist of things to consider packing when you are going to be away from the office Travel Essentials e ThinkPad ac power adapter e External mouse if you are accustomed to using one e Ethernet cable e Extra slice battery charged e A quality carrying case that provides adequate cushion and protection If you are traveling to another country you might want to consider these items e An ac power adapter for the country that you are traveling to e An adapter to connect to a phone line in that country Other items you may wish to consider e ThinkPad AC DC Combo Adapter e E
85. converts PDF documents on the Internet A second option enables users to submit the URL of an Adobe PDF file through e mail to convert it to HTML or ASCII text Adobe PDF files on a local hard disk drive local CD ROM or local area network LAN can also be converted by attaching the Adobe PDF file to an e mail message FullScreen Magnifier function Your computer supports the FullScreen Magnifier function which enlarges the active window and makes it easier for you to use the computer display To enable the FullScreen Magnifier function click Start gt FullFullScreen Magnifier The active window is magnified and the FullScreen Magnifier icon is displayed in the system tray at bottom right of your screen Then you can change the zoom resolution Click the FullScreen Magnifier icon and make your choice To disable the FullScreen Magnifier function click the FullScreen Magnifier icon and select Exit Chapter 3 You and your computer 49 Traveling with your computer This topic provides information to help you work with your computer when you are travelling with your computer abroad Travel tips Use the following travel tips to travel more confidently and efficiently with your computer 1 While it is safe to allow your computer to go through the x ray machines at airport security stations it is important to keep your eyes on the computer at all times to prevent theft 2 Consider bringing an airplane or automobile adapter for your
86. ctor J on the left side of your computer 104 User Guide Network Boot Use the Network Boot to select the boot device when the system wakes from LAN If Wake on LAN is enabled the network administrator can turn on all of the computers in a LAN remotely by use of network management software Other items in the Startup menu The following items are also displayed in the Startup menu of the ThinkPad Setup e UEFI Legacy Boot Select system boot capability e UEFI Legacy Boot Priority Select priority of boot option between UEFI and Legacy e Boot Mode Enable or disable the diagnostics boot mode used in identifying problems e Option Key Display Choose whether to show the option key message when the system is booted e Boot device List F12 Option Choose whether to show the list of the boot devices e Boot Order Lock Enable or disable to lock Boot Priority Order Restart menu If you need to close the ThinkPad Setup and restart the system select Restart from the ThinkPad Setup menu The following submenu is displayed e Exit Saving Changes Restart the system after saving the changes e Exit Discarding Changes Restart the system without saving the changes e Load Setup Defaults Load the default setting that was in effect at the time of purchase e Discard Changes Discard the changes e Save Changes Save the changes ThinkPad Setup items The following tables show the contents of the Config menu items the Security menu items
87. d cellular phones electrical appliances or speakers within 13 cm or 5 inch e Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F e Some appliances such as certain portable desktop fans or air purifiers can produce negative ions If a computer is close to such an appliance and is exposed for an extended time to air containing negative ions it may become electrostatically charged Such a charge may be discharged through your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to it Even though this kind of electrostatic discharge ESD is the opposite of a discharge from your body or clothing to the computer it poses the same risk of a computer malfunction Your computer is designed and manufactured to minimize any effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following e Avoid directly exposing your computer to the air from an appliance that can produce negative ions e Keep your computer and peripherals as far as possible from such an appliance e Wherever possible ground your computer to facilitate safe electrostatic discharge Note Not all such appliances cause a significant electrostatic charge Be gentle with your computer e Avoid placing
88. d disk drive built into your computer If you select and enable Hardware Password Manager you can manage your power on password supervisor password and your hard disk passwords by the management server By default this is set to Enabled Lock UEFI BIOS Settings enables or disables the function that protects items in the ThinkPad Setup from being changed by a user who does not have the supervisor password By default this is set to Disabled If you set the supervisor password and enable this function no one but you can change any items in the ThinkPad Setup If you select Set Minimum Length you can specify a minimum length for power on passwords and hard disk passwords By default this is set to Disabled If you set the supervisor password and specify a minimum length for passwords no one but you can change the length If you select and enable Password at unattended boot a password prompt is displayed when the computer is turned on from either a power off state or hibernation by an unattended event such as Wake on LAN If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating system If you select and enable Password at restart a password prompt is displayed when you restart the computer If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To preve
89. d with your working posture Display Position the display to maintain a comfortable viewing distance of 510 760 mm 20 30 inch Avoid glare or reflections on the display from overhead lighting or outside sources of light Keep the display screen Copyright Lenovo 2011 47 clean and set the brightness to levels that enable you to see the screen clearly Press Fn F8 or Fn F9 to adjust display brightness Head Position Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your desired posture Arm and Hand Position If available utilize chair arm rests or an area on your working surface to provide weight support for your arms Keep your forearms wrists and hands in a relaxed and neutral horizontal position Type with a soft touch without pounding the keys Leg Position Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest What if you are traveling It may not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting Regardless of the setting try to observe as many of the tips as possible Sitting properly and using adequate lighting for example will help you maintain desirable levels of comfort and performance Questions about vision ThinkPad notebook s visual display screens are
90. designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Adjusting your computer to fit you Because your computer enables you to work in so many places it is important that you remain attentive to good posture good lighting and proper seating Refer to the following tips to improve performance and achieve greater comfort Active sitting and rest breaks The longer you sit and work with your computer the more important it is to observe your working posture Following general recommendations for maintaining a healthy working posture suggested in Ergonomic information and practicing active sitting are the best ways to avoid discomfort associated with your working postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is a light and mobile system remember that it can easily be repositioned on your working surface to accommodate many posture modifications you might wish to make Work area setup options Familiarize yourself with all of your office furniture so that you know how to adjust your work surface seat and other work tools to accommodate your preferences for comfort If your wo
91. different capacities are available To replace memory read the following prerequisites and follow the instruction below Prerequisites for the procedure Note The operating speed of the memory module depends on the system configuration of your computer and its combination with the memory module installed on your computer In some conditions the memory in your computer may not be able to operate at the maximum speed Attention Before you start installing a module touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the SO DIMM Chapter 6 Replacing devices 77 Replacing memory To replace the SO DIMM do the following 1 6 78 Enter ThinkPad Setup to stop battery discharge Refer to Before replacing CRU for detailed instruction 2 Close the computer display and turn the computer over 3 4 If the SO DIMM is already in the memory slot press out on the latches on both edges of the socket Remove the keyboard For more details refer to Replacing the keyboard at the same time then remove the SO DIMM to make room for the new one J Be sure to save it for future use Find the notch on the contact edge side of the SO DIMM you are installing Attention To avoid damaging the SO DIMM do not touch its contact edge With the notched end of the SO DIMM toward the contact edge side of the socket insert the SO DIMM into the socket a
92. digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices ce German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu insta
93. ds by the edges Never touch exposed circuitry e Prevent others from touching components e When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body e When possible remove the static sensitive part from the static protective packaging and install the part without setting it down When this is not possible place the static protective packaging on a smooth level surface and place the part on it e Do not place the part on the computer cover or other metal surface Before replacing CRU To protect you from the electricity danger before replacing any CRU ensure you read this section and do as following 1 Turn off your computer and disconnect the ac power adapter and all cables from the computer 2 Turn on your computer Press F1 to enter ThinkPad Setup when the ThinkPad logo appears 3 Select Config gt Power The submenu will be displayed 4 Select Disable Built in Battery Copyright Lenovo 2011 71 5 Click Yes in the Setup Warning window Wait for a few minutes till the inside of the computer cools and then you can replace the failed component safely Replacing the hard disk drive or solid state drive Before you start print these instructions You can replace the hard disk drive or solid state dr
94. ds from all around the built in dual array digital microphone is designed to capture the sound from an exceptionally limited angle through the combination of a specialized microphone array with a capability of digital signal processing Therefore the microphone captures sounds from the area in front of the system clearly but blocks out almost all the sounds from outside the capturing range Thus the speech of a user sitting in front of the system is input to the system without interference from noise in the surrounding area To record your speech most clearly you should speak directly in front of the computer Configuring for sound recording To configure the microphone for optimized sound recording open the SmartAudio window as follows Click Start gt Control Panel gt Hardware and Sound gt SmartAudio The SmartAudio window opens 44 User Guide Using an integrated camera If your computer has an integrated camera when you press Fn F6 to open the Communications settings window the camera will be launched and the green camera in use indicator will turn on automatically In the Communications settings window you can preview your video image and take a snapshot of your current image You can also use the integrated camera with other programs that provide features such as photographing video capturing and video conferencing To use the integrated camera with other programs open one of the programs and start the photographing video
95. e The UltraNav pointing device consists of the TrackPoint and the touch pad each of which is itself a pointing device with both basic and extended functions You can configure both devices by choosing the settings you prefer as follows e Set both the TrackPoint and the touch pad as pointing devices This setting enables the use of all the basic and extended functions of the TrackPoint and the touch pad e Set the TrackPoint as the main pointing device and the touch pad for extended functions only This setting enables the use of all basic and extended functions with the TrackPoint while limiting the use of the touch pad to scrolling tap zones and slow motion pointer functions e Set the touch pad as the main pointing device and the TrackPoint for the extended functions only 26 User Guide This setting enables the use of all basic and extended functions with the touch pad while limiting the use of the TrackPoint to scrolling and Magnifying Glass functions e Set the TrackPoint as the main pointing device and disable the touch pad e Set the touch pad as the main pointing device and disable the TrackPoint Changing the UltraNav settings You can change your UltraNav settings in the UltraNav tab of the Mouse Properties window To open it use one of the following methods e Click Start gt Control Panel gt Hardware and Sound gt Mouse gt UltraNav You can also change the UltraNav settings by clicking the UltraNav icon on the syst
96. e contact your place of purchase or ask for a repair service provided by Lenovo If you have replaced it by yourself and want to dispose of the disused lithium battery insulate it with vinyl tape contact your place of purchase and follow their instructions If you use a Lenovo computer at home and need to dispose of a lithium battery you must comply with local ordinances and regulations Disposing a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at www ibm com jp pc environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations You also can refer to the instructions at www ibm com jp pc environment recycle battery 156 User Guide Appendix C Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product
97. e Basic Image e Handsfree e AV e Phone Book Access Profile PBAP e VDP Sync Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Copyright Lenovo 2011 149 Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes they are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situation or environment the use of integrated wireless cards may be restricted by the proprietor of the building or responsible representatives of the organization These situations and areas may for example include e Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices e g pace makers e In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless de
98. e and device type of your computer The Advanced Configuration has the following functions e Configuring the name and device type of your computer e Configuring your computer settings so that remote Bluetooth enabled devices can find your computer e Configuring your computer settings so that your computer can find remote Bluetooth enabled devices e Configuring on your computer the Bluetooth enabled services provided for remote devices e Configuring the services on remote Bluetooth enabled devices e Displaying information about Bluetooth hardware 38 User Guide For details refer to the help for Bluetooth To see the help double click My Bluetooth Places and click Help and then Bluetooth help Another way to start the help is to right click Bluetooth Configuration in the system tray of the task bar and click Advanced Configuration and then Help Using WiMAX Some ThinkPad notebooks come with a built in wireless LAN card integrating WiMAX technology WiMAX a long range wireless data transmission technology based on the 802 16 standard provides you with a last mile broadband connectivity similar to that offered by cable or ADSL but without the need to physically connect a cable to the PC To use the WiMAX feature start Access Connections To start the Access Connections wizard see Accessing applications in Windows 7 Checking wireless connection status Access Connections Gauge The Access Connections Gauge in the task bar d
99. e assistance If you experience a problem with your computer the first place to start is the troubleshooting information of your computer documentation If you suspect a software problem see the documentation including README files and online help that comes with the operating system or application program ThinkPad notebooks come with a set of diagnostic programs that you can use to help you identify hardware problems See Using Lenovo ThinkVantage Toolbox for instructions on using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates Lenovo Support Web site Technical support information is available at http www lenovo com support This portal is updated with the latest information about the following subjects e Downloads amp Drivers Download drivers flash BIOS and update your software e Warranty Check your warranty status and upgrade your warranty e Technical Support Click Need Help for self help tips to help diagnose a problem e ThinkVantage Learn more about ThinkVantage software to improve productivity and reduce cost e Lenovo Forums Search the community knowledge base for your computer to share and discover information with other users e User Guides amp Manuals R
100. e battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury e Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Store it in a cool dry place Keep it away from children If your battery begins to discharge too quickly contact your Customer Support Center to replace the battery pack with a new one of the type recommended by Lenovo A Dancer Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer A Dancer Only recharge the battery pack strictly according to instructions included in the product documentation Bsc Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations and your company s safety standards A acer There is a danger of an explosion if the backup battery is incorrectly placed The lithium battery contains lithium and can explode i
101. e by pulling out the tab Note The tab is initially bent and inserted into the space between the hard disk drive and the computer base cover 72 User Guide 5 Detach the side rubber rails from the hard disk drive 7 Insert the new hard disk drive into the hard disk drive bay then press it firmly into place 8 Insert the slot cover fl then slide in the cover Ej and tighten the screw H Chapter 6 Replacing devices 73 9 Turn the computer over again Connect the ac power adapter and the cables to the computer Replacing the solid state drive The replacement procedure of solid state drive is the same with the procedure of replacing the hard disk drive Refer to Replacing the hard disk drive for detailed instructions Note Side spacer rails are used for solid state drive in stead of side rubber rails in step 5 and step 6 Replacing the keyboard Before you start print these instructions You can use the following procedures to replace the keyboard with a new one available as an option Prerequisites for the procedure When installing or replacing the keyboard be sure to follow the precautions A WARE During electrical storms do not connect the cable to or disconnect it from the telephone outlet on the wall Mroancer Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot To replace the ke
102. e computer serviced Message 0253 EFI Variable Block Data was destroyed Chapter 10 Troubleshooting computer problems 125 Solution The system EFI Variable Block Data might have been corrupted 1 Press F1 to go to the ThinkPad Setup 2 Press F9 and then press Enter to load the default setting 3 Press F10 and then press Enter to restart the system If you still have a problem have the computer serviced Message 0271 Check date and time settings Solution Neither the date nor the time is set in the computer Using the ThinkPad Setup to set the date and time Message 1802 Unauthorized network card is plugged in Power off and remove the network card Solution The Ethernet PCI Express Mini Card is not supported on this computer Remove it Message 1820 More than one external fingerprint readers are attached Power off and remove all but the reader that you set up within your main operating system Solution Power off and remove all but the reader that you set up within your main operating system Message 2000 ThinkVantage Active Protection sensor diagnostics failed Solution ThinkVantage Active Protection sensor is not working correctly Have the computer serviced Message 2100 Initialization error on HDDO Main hard disk drive Solution The hard disk is not working Have the hard disk serviced Message 2102 Detection error on HDD2 Mini SATA Solution The Mini SATA device is not working Have the Mini SATA device
103. e provided only with computers preinstalled with Microsoft Office or Microsoft Works Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive Note The recovery operations you can perform using a rescue medium vary depending on the operating system Creating a rescue medium This section provides instructions on how to create a rescue medium on different operating systems e To create a rescue medium on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 Inthe Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc a USB hard disk drive or a secondary internal hard disk drive 5 Click OK and follow the instructions on the screen to create a rescue medium Using a rescue medium This section provides instructions on how to use the rescue medium you have created e If you have created a rescue medium using a USB hard disk drive use the following
104. e with the extension contact Keyboard and other pointing devices The following are the most common keyboard and other pointing devices problems UltraNav problems e Problem The pointer drifts when the computer is turned on or after it resumes normal operation Solution The pointer might drift when you are not using the TrackPoint during normal operation This is anormal characteristic of the TrackPoint and is not a defect Pointer drifting might occur for several seconds under the following conditions When the computer is turned on When the computer resumes normal operation When the TrackPoint is pressed for a long time When the temperature changes e Problem The TrackPoint or touch pad does not work Solution Make sure that the TrackPoint or touch pad is set to Enabled in the UltraNav Device Setting 130 User Guide Note To open the UltraNav Device Setting click Start gt Control Panel gt Hardware and Sound gt Mouse gt UltraNav Keyboard problems e Problem All or some keys on the keyboard do not work Solution If an external numeric keypad is connected 1 Turn off the computer 2 Remove the external numeric keypad 3 Turn on the computer and try using the keyboard again If the keyboard problem is resolved carefully reconnect the external numeric keypad external keyboard making sure that you have seated the connectors properly If the problem remains make sure that the correct device driver i
105. e wss document do sitestyle lenovo amp Indocid tpad matrix Note Before you install this file make sure that the correct video driver has been installed To install the ThinkPad Monitor File do the following 1 Right click on the desktop and click Personalize Click Display at the left Click Change display settings Click Advanced Settings Click the Monitor tab Click Properties Click the Driver tab Click Update Driver Select Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer Click Have Disk oO AON OA FW DM 4 oO Chapter 8 Advanced configuration 99 11 Specify the path where the monitor INF file is saved then click Open 12 Click OK 13 Confirm the correct display type then click Next 14 Windows has finished installing Click Close 15 Click Close for Display Properties 16 Click OK in the Monitor tab 17 Click OK and close the Display Settings window Installing Intel Chipset Support for Windows 2000 XP Vista 7 The Intel Chipset Support for Windows 2000 XP Vista 7 is located in the C SWTOOLS DRIVERS INTELINF directory To install it go to the directory and run infinst_autol exe Installing other device drivers The other device drivers are provided in the C SWTOOLS DRIVERS directory on your hard disk drive You will also need to install application software which is provided in the C SWTOOLS APPS directory on
106. ead or print any publications related to your product Calling Lenovo If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem 142 User Guide e Lenovo hardware repair If the problem is determined to be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service e Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs available that apply to your hardware The following items are not covered e Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Note All warranted parts contain a 7 character identification in the format FRU XXXXXXX e Identification of software problem sources e Configuration of system BIOS UEFI BIOS as part of an installation or upgrade e Changes modifications or upgrades to device drivers e Installation and maintenance of network operating systems NOS e Installation and maintenance of application pro
107. ecovery program enables you to back up all your hard disk drive contents including the operating system data files software programs and personal settings You can designate where the Rescue and Recovery program stores the backup e Ina protected area of your hard disk drive e On the secondary hard disk drive if a secondary hard disk drive is installed in your computer e On an attached external USB hard disk drive e On a network drive After you have backed up the contents on the hard disk drive you can restore the complete contents of the hard disk drive restore only the selected files or restore only the Windows operating system and applications Performing a backup operation This section provides instructions on how to perform a backup operation using the Rescue and Recovery program on different operating systems 66 User Guide e To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the backup operation Performing a recovery operation This section provides instructions on how to p
108. ector You can only connect an Ethernet cable to this connector Status indicators The status indicators show the current status of your computer System status indicators Your computer has system status indicators The following shows the location and the meaning of each indicator ThinkPad E Device Access status indicator A solid state drive a hard disk drive or an mSATA solid state drive is being used to read or write data When this indicator is blinking do not put the computer into sleep mode or turn off the computer EH Power On status indicator The computer is on and ready to use The power switch stays lit whenever the computer is on blinks when the computer is in sleep mode and is not lit when the computer is off Power status indicator Your computer has an indicator that shows the status of ac power Chapter 1 Product Overview 9 The meaning of the indicator is as follows e Green The ac power adapter is connected e Off The ac power adapter is not connected The computer has status indicators that show the mode sleep hibernation or normal and the status of the battery The following shows the location and the meaning of the indicators Sleep status indicator e Green The computer is in sleep mode e Blinking green The computer is entering sleep or hibernation mode or is resuming normal operation H Battery status indicator e Green The battery charge level is 20 or more e Orange T
109. ecurity menu of the ThinkPad Setup offers the following choices e Predesktop Authentication Enables or disables fingerprint authentication before the operating system is loaded e Reader Priority Defines the priority for fingerprint readers if an external fingerprint reader is attached e Security Mode Specifies the settings of the security mode e Password Authentication Enables or disables password authentication Note This item appears if High security mode is selected e Reset Fingerprint Data By choosing this item you erase all of the fingerprint data stored in either the internal or external fingerprint reader To set an item in the fingerprint submenu 1 Print these instructions To configure the fingerprint reader you must turn your computer off and then on again Save all open files and exit all applications Turn your computer off and then on again When the logo screen is displayed press F1 The ThinkPad Setup opens Using the cursor keys move to Security and press Enter The Security menu opens Using the cursor keys move to Fingerprint and press Enter The Fingerprint submenu opens Using the cursor keys move to an item you want to set When that item is highlighted press Enter Set the items you want to set Press F10 to exit O O ON OO FR WwW DY 4 In the Setup Confirmation window select Yes Care for the fingerprint reader The following actions could damage the fingerprint
110. ed instruction 2 Close the computer display and turn the computer over 3 Remove the keyboard For more details refer to Replacing the keyboard 4 Remove the screw and the card will pop up 5 Remove the card 6 Align the contact edge of a new mSATA solid state drive with the corresponding socket 84 User Guide Note You can also replace the mSATA solid state drive with a Wireless PCI Express Mini Card for Wireless WAN For more information refer to Installing and replacing the PCI Express Mini Card for wireless WAN connection 8 Reinstall the keyboard For more details refer to Replacing the keyboard 9 Turn the computer over again Connect the ac power adapter and cables to the computer Replacing the backup battery Before you start print these instructions You can replace the backup battery when it is running out of power To replace the backup battery do as follows 1 Enter ThinkPad Setup to stop battery discharge Refer to Before replacing CRU for detailed instruction 2 Close the computer display and turn the computer over 3 Remove the keyboard For more details refer to Replacing the keyboard 4 Detach the connector and then remove the backup battery Chapter 6 Replacing devices 85 6 Reinstall the keyboard For more details refer to Replacing the keyboard 7 Turn the computer over again Connect the ac power adapter and cables to the computer Replacing the SIM card Your compute
111. em and Security and then to Lenovo System Health and Diagnostics If the Lenovo ThinkVantage Toolbox is not installed on your computer go to http web lenovothinkvantagetoolbox com click Download Lenovo ThinkVantage Toolbox and follow the instructions on the screen For more information about this program see the Help for the program Running any tests may take up to several minutes or longer Make sure you have time to run the entire test do not interrupt the test while it is running When preparing to contact the Customer Support Center be sure to print the test log so that you can rapidly provide information to the help technician Troubleshooting If your computer has an error it typically displays a message or an error code or a beep sounds when you turn it on To correct an error first find the description of the error in the left hand column of the chart that applies Then click that description to get a troubleshooting procedure To make sure that your computer has the features or options that are introduced in the following sections consult the online help or the list shipped with your computer Computer stops responding Print these instructions now and keep it with your computer for reference later If your computer is completely unresponsive you cannot use the UltraNav pointing device or the keyboard do the following steps 1 Push and hold the power switch to turn off the computer e If the computer is
112. em operating system you can use recovery media to restore the computer to the factory default settings only You can use recovery media to put the computer in an operational state after all other methods of recovery have failed Attention When you use recovery media to restore the computer to the factory default settings all the files currently on the hard disk drive will be deleted and replaced by the factory default settings To use recovery media on the Windows 7 operating system do the following 1 Connect the boot medium memory key or other USB storage device to the computer 2 Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu opens release the F12 key 3 Select the desired startup device and press Enter The restore process begins 4 Follow the instructions on the screen to complete the operation Notes 1 After restoring your computer to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled applications and device drivers 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations The Rescue and R
113. em tray To display the UltraNav icon on the system tray see Adding the UltraNav icon to the system tray Using the TrackPoint pointing device The TrackPoint pointing device consists of a pointing stick J on the keyboard and three click buttons at the bottom of the keyboard To move the pointer fj on the screen you apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard the pointing stick itself does not move The speed at which the pointer moves depends on the pressure you apply to the pointing stick The functions of the left Ej and right click buttons correspond to those of the left and right mouse buttons on a conventional mouse The TrackPoint center button called the scroll bar enables you to scroll Web pages or documents in any direction with no need to use the graphic scroll bars on the side of the window If you are not familiar with the TrackPoint these instructions will help you get started 1 Place your hands in the typing position and press gently with either index finger on the pointing stick in the direction in which you want the pointer to move To move the pointer press the pointing stick away from you to move it up toward you to move it down to one side or the other to move it sideways Note The pointer might drift This is not a defect Stop using the TrackPoint for a few seconds the pointer will stop moving 2 To select and drag as required by your software press t
114. eneath the keys you can use a camera blower with a brush or cool air from a hair dryer Note Avoid spraying cleaner directly onto the display or the keyboard Cleaning your computer display 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside Wipe or dust the stain gently with a soft dry cloth If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities 4 Wring out as much of the liquid as you can Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display before closing it Chapter 9 Preventing problems 121 122 User Guide Chapter 10 Troubleshooting computer problems This section tells what to do if you have a computer problem e Diagnosing programs e Troubleshooting Diagnosing programs If you experience problems with your computer use the following procedure as a starting point for solving them Using Lenovo ThinkVantage Toolbox If your computer is not operating properly you may be able to diagnose the problem by having Lenovo ThinkVantage Toolbox test components of your computer To start this program do as follows 1 Click Start 2 Move the pointer to Control Panel to Syst
115. eplacing the hard disk drive or solid state drive Replacing the keyboard Replacing memory Replacing the PCI Express Mini Card D wireless LAN WiMAX connection Installing and replacing the PCI Express Mini Gara for wireless WAN connection Installing and Ran the mSATA solid state drive ee eee Replacing the Backup patery Replacing the SIM card Chapter 7 gA your computer Finding ThinkPad options ThinkPad Battery 39 6 cell slice battery ThinkPad Battery 39 top view ThinkPad Battery 39 bottom view Attaching a ThinkPad Battery 39 Detaching a ThinkPad Battery 39 Charging a ThinkPad Battery 39 Chapter 8 Advanced configuration Installing a new operating system Before you begin Installing Windows 7 Installing device drivers Installing driver for the 4 in 1 Media Gai Reader srk ed Butlin Boo a aad ii User Guide 62 62 63 65 65 66 66 66 66 67 67 68 68 68 69 70 71 71 71 72 74 77 79 81 83 85 86 91 91 91 91 92 92 94 95 97 97 97 98 99 99 Installing driver for USB 3 0 Installing ThinkPad Monitor File for Windows 2000 XP Vista 7 Installing Intel Chipset Suppor fer Windows 2000 XP Vista 7 Installing other device avers ThinkPad Setup Config menu Date Time menu Security menu Startup menu Restart menu ThinkPad Setup items Updating your system UEFI BIOS Using system management System management
116. erform a recovery operation using the Rescue and Recovery program on different operating systems e To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation For more information about performing a recovery operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive that operates independently from the Windows operating system This enables you to perform recovery operations even if you cannot start the Windows operating system You can perform the following recovery operations from the Rescue and Recovery workspace e Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes
117. es references to power adapters and batteries In addition to notebook computers some products such as speakers and monitors ship with external power adapters If you have such a product this information applies to your product In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the battery safety information applies to all computer products vi User Guide Conditions that require immediate action Products can become damaged due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay close attention to the product when it is turned on On very rare occasions you might notice an odor or see a puff of smoke or sparks vent from your product Or you might hear sounds like popping cracking or hissing These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner Or they might indicate a potential safety issue However do not take risks or attempt to diagnose the situation yourself Contact the Customer Support Center for further guidance For a list of Service and Support phone numbers see the following Web site http www lenovo com support phone Frequently inspect your computer and its components for damage or wear or signs of d
118. escue medium and a set of recovery media as early as possible and store them in a safe place for future use 70 User Guide Chapter 6 Replacing devices You can increase the capacity of the memory or the hard disk drive by replacing the original built in device with an optional one Or if you need to you can replace the PCI Express Mini Card by following the procedures in this section e Static electricity prevention e Before replacing CRU e Replacing the hard disk drive or solid state drive e Replacing the keyboard e Replacing memory e Replacing the PCI Express Mini Card for wireless LAN WiMAX connection e Installing and replacing the PCI Express Mini Card for wireless WAN connection e Installing and replacing the mSATA solid state drive e Replacing the SIM card Static electricity prevention Static electricity although harmless to you can seriously damage computer components and options Improper handling of static sensitive parts can cause damage to the part When you unpack an option or CRU do not open the static protective package containing the part until the instructions direct you to install it When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle components carefully Handle adapters memory modules and other circuit boar
119. ess LAN WiMAX Fingerprint reader EH Bluetooth antenna PCI Express Mini Card slot for wireless WAN card ET Touch pad or mSATA solid state drive EH TrackPoint buttons EJ TrackPoint pointing stick Memory upgrade slot Figure 1 ThinkPad X1 front view EJ E UltraConnect wireless antennas The built in antennas for the wireless communication are located at the top left and the top right portions of your computer display For the specific locations of each antenna refer to Location of the UltraConnect wireless antennas H Integrated camera Your computer has an integrated camera By using this camera you can take pictures or hold a video conference For more information about how to use the camera refer to Using an integrated camera 2 User Guide EJ Computer display The high resolution thin film transistor TFT premium display provides clear and brilliant text and graphics For details refer to the instructions in Changing display settings H Built in microphone The built in microphone captures sound and voice when it is used with an application program capable of handling audio i System status indicators Your computer has a hard disk drive access indicator If your computer is shipped with a wireless LAN feature a wireless WiMAX feature a wireless WAN feature and a Bluetooth it also has a Wireless LAN WAN WIMAX status indicator and a Bluetooth status indicator Power switch The power switch is lit whenever the com
120. etwork setting do the following 1 On the ThinkPad Setup menu select Security The Security submenu appears 2 Select UEFI BIOS Update Option The UEFI BIOS Update Option submenu appears 3 For Flash Over LAN select either Enabled or Disabled 4 Press F10 116 User Guide Chapter 9 Preventing problems An important part of owning a ThinkPad notebook is maintenance With proper care you can avoid common problems The following sections provide information that can help you to keep your computer running smoothly e General tips for preventing problems e Making sure device drivers are current e Taking care of your computer General tips for preventing problems 1 Check the capacity of your hard disk drive from time to time If the hard disk drive gets too full Windows will slow down and might produce errors To check the capacity of your hard disk drive click Start gt Computer Empty your recycle bin on a regular basis Use disk defragment tool regularly on your hard disk drive to improve data seek and read times To free up disk space uninstall unused application programs Note You might also want to look for application program duplication or overlapping versions Clean out your Inbox Sent and Trash folders from your e mail client program At least once a week make a point to back up your data If critical data is present it is a good idea to perform a daily backup Lenovo has many backup optio
121. f it is not properly handled or disposed of Replace only with a battery of the same type To avoid possible injury or death Do not 1 throw or immerse into water 2 allow it to heat to more than 100 C 212 F or 3 attempt to repair or disassemble it Dispose of it as required by local ordinances or regulations and your company s safety standards Connecting to the network Your computer has one or more network adapters for connecting to the Internet and to your company s wired LAN or wireless LAN network Note Some models come with a built in wireless WAN card enabling you to establish wireless connections over remote public or private networks 34 User Guide The Access Connections program is a connectivity assistant program for creating and managing location profiles Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office Ethernet connections You can connect to your network or a broadband connection such as DSL or CATV by use of the Ethernet feature built into your computer This feature enables you to do 1Gbps half or full duplex data transmission To connect to a network via Ethernet you can use Access Connections Wireless connections Wireless connection is the transfer of data without the use of cables by means of radio waves only Depending on the frequency used for data tr
122. from the card If no such tool is included disconnect the cables by picking up the connectors with your fingers and gently unplugging them Chapter 6 Replacing devices 81 Note Depending on the system configuration of your computer the card may have only one connector 5 Remove the screw and the card will pop up 6 Remove the card 7 Align the contact edge of the new PCI Express Mini Card with the corresponding socket contact of the computer 8 Pivot the card until you can snap it into place Secure the card with the screw 82 User Guide Note You can also replace the PCI Express Mini Card for Wireless WAN with an mSATA solid state drive Refer to Installing and replacing the mSATA solid state drive for more information 9 Connect the cables to the new PCI Express Mini Card Make sure that the cables are not pinched by the card re a g lt a 4 A Note Depending on the model the marking for the connectors on your card may look different from the one shown in the illustration below If the connectors on your card are marked as MAIN or M and AUX or A be sure to attach the red cable to the MAIN or M connector and the blue cable to the AUX or A connector 10 Reinstall the keyboard For more details refer to Replacing the keyboard 11 Turn the computer over again Connect the ac power adapter and cables to the computer Installing and replacing the mSA
123. g problems introduced in General tips for preventing problems e You can diagnose problems yourself by following the instructions in Diagnosing programs e Also Recovery tool is provided on your computer hard disk or solid state drive For more information see Recovery overview Print the following sections and keep them with your computer in case you are unable to access this online help when necessary e Installing a new operating system e Computer stops responding e Power problems Special keys and buttons Your computer has several special keys and buttons ThinkVantage button You can use the ThinkVantage button to interrupt the startup sequence of your computer and start the Rescue and Recovery workspace which runs independently of the Windows 7 operating system and is hidden from it If the Windows 7 operating system is not running properly you may need to do the following 22 User Guide e Get the current system information e Rescue a file from your Windows environment or restore back up files provided you have made backups by use of the Rescue and Recovery program e Configure your computer or start the ThinkPad Setup All these can be achieved from the Rescue and Recovery workspace Turn on the computer then while the To interrupt normal startup press the blue ThinkVantage button message is displayed at the lower left of the screen press the ThinkVantage button The Rescue and Recovery program opens Fu
124. gram To To change or remove the User hard disk password do as follows To change the hard disk password type the current password in the Enter Current Password field Then type the new password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press F10 to exit from the Setup Notice window The user hard disk passwords will be changed To remove the hard disk password type the current password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press F10 to exit from the Setup Notice window The user hard disk passwords will be removed change or remove the User Master hard disk password select User HDP or Master HDP If you choose User HDP do one of the following 54 To change the user hard disk password type the current user hard disk password or the current master hard disk password in the Enter Current Password field Then type the new user hard disk password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press F10 to exit from the Setup Notice window Both the user and master hard disk passwords will be changed User Guide To remove the user hard disk password t
125. grams For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product the Safety and Warranty Guide came with your computer If possible be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem Please ensure that you have downloaded the most current drivers and system updates run diagnostics and recorded information before you call When calling for technical assistance please have the following information available e Machine Type and Model e Serial numbers of your computer monitor and other components or your proof of purchase e Description of the problem e Exact wording of any error messages e Hardware and software configuration information for your system Telephone numbers Note Telephone numbers are subject to change without notice For the latest list of Customer Support Center telephone numbers and hours of operation visit the Support Web site at http www lenovo com support phone Table 8 World wide telephone list Country or Region Telephone Number Africa Africa 44 0 1475 555 055 South Africa 27 11 3028888 0800110756 and 27 11 3027252 Central Africa Contact the nearest Lenovo Business Partner Austria 0043 0810 100654 Warranty service and support German Belgium 02 225 3611 Warranty service and support Dutch and French Bolivia 0800 10 0189 Spanish Chapter 11 Ge
126. harge Refer to Before replacing CRU for detailed instruction N Close the computer display and turn the computer over w Remove the keyboard For more details refer to Replacing the keyboard gt If a tool for removing connectors is included in the package with the new card use it to disconnect the cables from the card If no such tool is included disconnect the cables by picking up the connectors with your fingers and gently unplugging them Note Depending on the system configuration of your computer the card may have only two connectors 5 Remove the screw and the card will pop up Chapter 6 Replacing devices 79 6 Remove the card 7 Align the contact edge of the new PCI Express Mini Card with the corresponding socket contact of the computer 9 Connect the cables to the new PCI Express Mini Card Be sure to attach the gray cable to the connector marked MAIN or M on the card the white cable to the center connector and the black cable to the connector marked AUX or A 80 User Guide Note If the new PCI Express Mini Card has only two connectors be sure to attach the gray cable to the connector marked MAIN and the black cable to the connector marked AUX Put the white cable in the cable protection tube 10 Reinstall the keyboard For more details refer to Replacing the keyboard 11 Turn the computer over again Connect the ac power adapter and cables to t
127. he ThinkPad Setup Unauthorized users cannot get access to configuration data The system administrator can use the supervisor password to get access to a computer even if the user of that computer has set a power on password The supervisor password overrides the power on password If both a supervisor password and a power on password are set you can do the following only if you have the supervisor password Deleting the power on password Changing or deleting the supervisor password Enabling or disabling the Wake on LAN and Flash over LAN features Enabling or disabling the Internal Network Option ROM feature Changing date and time Enabling or disabling the Lock UEFI BIOS Setting feature Enabling or disabling the Password at unattended boot Specifying the minimum length for power on passwords and hard disk passwords Changing the setting for the security chip Enabling or disabling the Boot Device List F12 Option Enabling or disabling the Boot Order Lock Enabling or disabling the Flash BIOS Updating by End Users feature Enabling or disabling the Internal Network device Enabling or disabling the Internal Wireless device Enabling or disabling the Internal Bluetooth device Enabling or disabling the Internal Wireless WAN device Enabling or disabling the Security mode Enabling or disabling the Reader priority Erasing the fingerprint data Chapter 4 Security 55 Notes
128. he ac power transformer pack when it is connected to the transformer e You can charge the battery when the ac power adapter is connected to the computer and the battery is installed You need to charge it in any of the following conditions When you purchase a new battery If the battery status indicator starts blinking If the battery has not been used for a long time Before you charge the battery make sure that its temperature is at least 10 C 50 F Charging the battery When you check battery status and find that the percentage of power remaining is low or when the power alarm alerts you that remaining power is low you need to charge your battery Chapter 2 Using your computer 31 If an ac outlet is convenient plug the ac power adapter into it and then insert the jack into the computer The battery will charge in about 3 to 6 hours This is affected by the battery size and the physical environment The battery status indicator will let you know that the battery is charging and will also notify you when the battery is fully charged Note To increase the life of the battery the computer does not start recharging the battery if the remaining power is greater than 95 Maximizing battery life To maximize the life of the battery do the following e Use the battery until the charge is completely depleted until the battery status indicator starts blinking orange e Recharge the battery completely before using it
129. he battery charge level is between 5 and 20 e Fast blinking orange The battery charge level is 5 or less Note The battery may be charging e Slow blinking orange The battery is being charged When the charge level reaches 20 the blinking color changes to green e Slow blinking green The battery charge level is between 20 and 80 and charging is continuing When the battery charge level reaches 80 the battery status indicator stops blinking but the charging may continue until the battery is 100 charged 10 User Guide Note If the computer is operating on battery power the battery status indicator does not work while the computer is turned off or is in sleep mode or hibernation mode You can use the following indicators if your computer supports the corresponding function 0 a Ei Bluetooth status indicator e Green The feature is on and the radio link is ready for use e Blinking green Data is being transmitted E Wireless LAN WAN WiMAX status indicator e Green The wireless feature is on and the radio link is ready for use e Blinking green Data is being transmitted Locating important product information This section provides information to help you locate your machine type and model label FCC ID and IC Certification label and Windows Certificate of Authenticity Machine type and model label The machine type and model label identifies your computer If you contact Lenovo for help the machine ty
130. he computer Installing and replacing the PCI Express Mini Card for wireless WAN connection Before you start print these instructions Some ThinkPad models have a PCI Express Mini Card slot for connection to a wireless WAN To replace the PCI Express Mini Card with a new one read the following prerequisites Prerequisites for the procedure When installing or replacing the card be sure to follow the precautions Avice During electrical storms do not connect the cable to or disconnect it from the telephone outlet on the wall bancer Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Attention Before you start installing a PCI Express Mini Card touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card Replacing the PCI Express Mini Card for wireless WAN connection If a Wireless WAN is available in your computer to replace the PCI Express Mini Card do as follows 1 Enter ThinkPad Setup to stop battery discharge Refer to Before replacing CRU for detailed instruction 2 Close the computer display and turn the computer over 3 Remove the keyboard For more details refer to Replacing the keyboard 4 If a tool for removing connectors is included in the package with the new card use it to disconnect the cables
131. he left or right click button with either thumb and move the TrackPoint pointing stick By enabling Press to Select you can make the TrackPoint pointing stick function the same as the left or right click button Chapter 2 Using your computer 27 Customizing the TrackPoint You can customize the TrackPoint pointing device and its buttons as follows e Switch the functions of the left and right buttons e Change the sensitivity of the TrackPoint e Enable the Press to Select function e Enable the Magnifying Glass e Enable the TrackPoint scrolling function e Enable the TrackPoint Scrolling Tips To customize the TrackPoint do as follows 1 Click Start gt Control Panel gt Hardware and Sound gt Mouse gt UltraNav A panel for UltraNav Device Settings pops up 2 Click Manage Settings to open the Mouse properties window 3 Click the UltraNav tab Under TrackPoint proceed to changing the settings For details refer to the Help in the Utility Changing the cap The cap E on the end of the TrackPoint pointing stick is removable You can replace it as shown in the drawing Note If you replace the keyboard a new keyboard is shipped with the default cap If you wish you can keep the cap from your old keyboard and use it on the new one Using the touch pad The touch pad is a pad Fl below the TrackPoint buttons at the bottom of the keyboard To move the pointer H on the screen slide your fingertip over the pad in
132. hinkVantage Toolbox For additional information about running the Lenovo ThinkVantage Toolbox program refer to the Lenovo ThinkVantage Toolbox help system Message Center Plus The Message Center Plus program displays messages to inform you about helpful software that has been preinstalled on your computer The software enables you to manage wired and wireless connections protect your data in the event of a problem and automatically diagnose and resolve potential problems with your computer The Message Center Plus can also provide messages about new updates available to keep your computer current Password Manager The Password Manager program enables users to manage and remember all their sensitive and easy to forget application and Web site login information such as user IDs passwords and other personal information Power Manager The Power Manager program provides convenient flexible and complete power management for your computer By using the Power Manager program you can adjust your power settings to give you the best balance between performance and power saving Product Recovery This program enables you to create recovery media to restore the contents of the system drive or hard disk drive to the same state as when the computer was originally shipped from the factory For information about how to open and use this program refer to Creating and using recovery media Rescue and Recovery The Rescue and Recovery program is a
133. hort beeps The Security Chip has a problem Have the computer serviced Five beeps The system board has a problem Have the computer serviced Memory problems Print these instructions now and keep it with your computer for reference later If your memory is not operating properly check the following items 1 Verify that the memory is installed and seated correctly in your computer It may be necessary to remove all added memories to test the computer with only the factory installed memories and then reinstall the memory one at a time to ensure a proper connection For the procedures to remove and reinstall a memory refer to Replacing memory 2 Check for error messages during startup Follow the appropriate corrective actions for Power on self test POST listed in Error messages 3 Verify that the latest system BIOS UEF BIOSI for your model has been installed 4 Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed For details refer to the instructions in Replacing memory 5 Run Lenovo ThinkVantage Toolbox Networking The following are the most common networking problems Ethernet problems e Problem Your computer cannot connect to the network Solution Make sure that 128 User Guide The cable is installed properly The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub The m
134. ified a partition on your hard disk drive or solid state drive by using a partition software information about that partition or the master boot record may have been destroyed 1 Turn off the computer and then turn it on again 2 If you still see only the cursor on the screen do the following If you have used the partition software examine the partition on the hard disk drive or solid state drive by using the software and recover the partition if required Chapter 10 Troubleshooting computer problems 127 Use either the Rescue and Recovery workspace or the recovery discs to restore the system to the factory state For details about restoring the system to the factory state see Creating and using recovery media If the problem persists have the computer serviced e Problem My screen goes blank while the computer is on Solution Your screen saver or power management may be enabled Do either of the following Touch the TrackPoint or the touch pad or press a key to exit the screen saver Press the power switch to resume from sleep or hibernation Beep errors Table 7 Beep errors Problem One short beep pause three short beeps pause three Make sure that memory modules are installed correctly If more short beeps and one short beep they are and you still hear the beeps have the computer serviced One long and two short beeps The video function has a problem Have the computer serviced Four cycles of four s
135. ing e Make sure that the card is correctly oriented e Insert the card firmly into the 4 in 1 media card reader slot The card may stop before it is completely installed into the slot If the flash media card is not Plug and Play do the following 1 Open Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 From the Action menu select Add legacy hardware The Add Hardware Wizard starts 5 Follow the instructions on the screen Removing a flash media card For information about the location of the flash media card reader slot see Locating computer controls connectors and indicators To remove a flash media card do the following e Click Show hidden icons in the task bar e Right click the Safely Remove Hardware and Eject Media icon e Select corresponding item to eject the card from the Windows operating system e Press the card to eject it from your computer e Remove the card from your computer and store it safely for future use Note If you do not remove the card from your computer after you eject the card from the Windows operating system the card can no longer be accessed To access the card you must remove it first then insert it again 46 User Guide Chapter 3 You and your computer This chapter provides you information about accessibility and traveling with your computer This
136. instructions to use the rescue medium 1 Attach the USB hard disk drive to one of the USB connectors on your computer 68 User Guide 2 Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu opens release the F12 key 3 On the Startup Device Menu select the USB hard disk drive as the first boot device and press Enter The rescue medium starts e If you have created a rescue medium using the secondary internal hard disk drive set the secondary internal hard disk drive as the first boot device in the startup device sequence to start the rescue medium See Startup menu When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is available from the Rescue and Recovery workspace Follow the instructions to complete the recovery process Reinstalling preinstalled applications and device drivers Your computer has provisions that enable you to reinstall selected factory installed applications and device drivers Reinstalling preinstalled applications To reinstall selected application programs do the following 1 Turn on your computer Use Windows Explorer or Computer to display the directory structure of your hard disk Open the C SWTOOLS folder Open the APPS folder In it are several subfolders named for the various preinstalled applications Open the subfolder for the application you are reinstalling ona RW PY Double c
137. int software Security Chip 110 User Guide Table 5 Security menu items continued Security Chip e Active If you select Active Security Chip is functional If you select Inactive Security Chip is visible but is not e Disabled functional If you select Disabled Security Chip is hidden and is not functional Security Reporting Options Enable or disable the following Security Reporting Options e BIOS ROM String Reporting BIOS text string ESCD Reporting Extended system configuration data CMOS Reporting CMOS data NVRAM Reporting Security data stored in the Asset ID SMBIOS Reporting SMBIOS data e Inactive Clear Security Chip Clear the encryption key Note Only if you select Active for Security Chip this item appears Intel TXT Feature e Disabled Enable or disable Intel Trusted e Enabled Execution Technology UEFI BIOS Update Option Flash BIOS Updating by End Users e Disabled If you select Enabled all users e Enabled can update the UEFI BIOS If you select Disabled only the person who knows supervisor password can update the UEFI BIOS Flash Over LAN e Disabled Enable your computer s UEFI BIOS to e Enabled be updated flashed over an active network connection Memory Protection Execution Prevention e Disabled Some computer viruses and worms e Enabled cause memory buffers to overflow by running code where only data is allowed If the Data Execution Preve
138. ioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk or solid state drive Chapter 1 Product Overview 15 Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage ThinkVantage Technologies Lenovo preinstalls on your PC useful and helpful software applications to help you get started to stay productive while on the move and to keep you and your computer working Lenovo offers enhanced security wireless computing data migration and other solutions for your computer Following sections provide information about ThinkVantage Technologies offered by Lenovo e Accessing applications in Windows 7 e Access Connections e Active Protection System e Client Security Solution e Fingerprint Software e Lenovo ThinkVantage Tools e Lenovo ThinkVantage Toolbox e Message Center Plus e Password Manager e Power Manager e Product Recovery e Rescue and Recovery e System Update Note To learn more about ThinkVantage Technologies and other computing solutions offered by Lenovo go to http www lenovo com support Accessing applications in Windows 7 If you are using Windows 7 you can access app
139. isplays the signal strength and status of your wireless connection Note To display Access Connections Gauge in the task bar see the Help in Access Connections You can find more detailed information about the signal strength and status of your wireless connection by opening Access Connections or by right clicking the Access Connections Gauge in the task bar and selecting View Status of Wireless Connection e Access Connections Gauge states wireless LAN _ Power to the wireless radio is off or no signal _ Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your system closer to the wireless access point itl Ben Power to the wireless radio is on The signal strength of the wireless connection is marginal iu il Power to the wireless radio is on The signal strength of the wireless connection is excellent e Access Connections Gauge states wireless WAN mill no signal Signal level 1 ool Signal level 2 etl Signal level 3 Note For more information about Access Connections Gauge see the Help in Access Connections Access Connections icon and wireless status icon The Access Connections icon displays general connection status The wireless status icon displays the signal strength and status of your wireless connection Chapter 2 Using your computer 39 You can find more detailed information about the signal strength and status of
140. ive with a new one which can be purchased from your Lenovo reseller or a marketing representative Read the following prerequisites before you replace the hard disk drive Note Replace the hard disk drive or solid state drive only if you upgrade it or have it repaired The connectors and slot of the hard disk drive or solid state drive were not designed for frequent changes or drive swapping Prerequisites for the procedure When replacing the drive be sure to follow the precautions Attention e Do not drop the hard disk drive or solid state drive or subject it to physical shocks Put the drive on a material such as soft cloth that absorbs any physical shocks e Do not apply pressure to the cover of the drive e Do not touch the connector The drive is very sensitive Incorrect handling can cause damage and permanent loss of data Before removing the hard disk drive or solid state drive make a backup copy of all the information on it and then turn the computer off Never remove the drive while the system is operating in sleep mode or in hibernation mode Replacing the hard disk drive To replace the hard disk drive do the following 1 Enter ThinkPad Setup to stop battery discharge Refer to Before replacing CRU for detailed instruction 2 Close the computer display and turn the computer over 3 Loosen the screw f then flip out the cover El and pull up to remove it E 4 Slide the tab out and remove the hard disk driv
141. key to keep it in a pressed condition then press the desired function key The action is equivalent to pressing the required key and the Fn key simultaneously When you pressed the Fn key twice the state is locked until you press the Fn key again Select the display device that is to be active at boot time This selection is effective for boot time password prompt and ThinkPad Setup Digital on Thinkpad is the Mini DisplayPort on your computer Select the mode of Intel SpeedStep technology at runtime e Maximum Performance Always highest speed Battery Optimized Always lowest speed Disabled No runtime support lowest speed Chapter 8 Advanced configuration 107 Table 4 Config menu items continued Adaptive Thermal Management Scheme for AC Select a thermal management DDR scheme to use e Maximize Performance Maximize Performance Reduces CPU throttling Balanced e Balanced Scheme for Battery e Maximize Performance Balances sound temperature and e Balanced performance Note Each scheme affects fan sound temperature and performance CPU Power Management Disabled Enable or disable the power saving Enabled feature that stop the microprocessor clock automatically when there are no system activities Normally it is not necessary to change the setting PCI Express Power Management Disabled Enable or disable a feature that Enabled automatically adjusts power management when there is no
142. label Features Specifications Operating environment ThinkVantage Technologies Accessing applications in Windows 1 Access Connections Active Protection System Client Security Solution Fingerprint Software Lenovo ThinkVantage Tools Lenovo ThinkVantage Toolbox Message Center Plus Password Manager Power Manager Product Recovery Rescue and Recovery System Update Chapter 2 Using your computer Registering your computer Frequently asked questions Special keys and buttons ThinkVantage button Function key combinations Volume and mute buttons Windows key and Application key Using the UltraNav pointing device Using the TrackPoint pointing device Using the touch pad Copyright Lenovo 2011 vi vii vii NOOO PR DM 11 11 12 13 13 15 15 16 16 18 18 18 18 18 19 19 19 19 19 19 19 21 21 21 22 22 23 25 26 26 27 28 Behavior of the UltraNav and an external mouse Adding the UltraNav i icon to the Sen ray Power management i Checking battery status Using the ac power adapter Charging the battery Maximizing battery life Managing your battery power Power saving modes Handling the battery Connecting to the network Ethernet connections Wireless connections Using an external display Changing display settings Connecting an external display Using dual displays Using a color profile Using audio features Using an integrated camera Using
143. le to corruption and might not perform properly if corruption occurs It is not always necessary to download the latest drivers However you should download the latest driver for a component if you notice poor performance from that component or if you added a new component This may eliminate the driver as the potential cause of the problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following 1 Connect to the Internet 2 Go to http www lenovo com support site wss document do sitestyle lenovo amp lndocid tpad matrix 3 Enter the product number of the computer or click Detect my system on the screen 4 Click Downloads and drivers 5 Follow the directions on the screen and install the necessary software Getting the latest drivers using System Update The System Update program helps you keep the software on your system up to date Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update packages can contain applications device drivers UEFI BIOS flashes or software updates When the System Update program connects to the Lenovo Support Web site the System Update program automatically recognizes the machine type and model of your computer the installed operating system and the language of the operating system to determine what updates are available for your computer The System Update program
144. level Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7 This specification limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels If your Lenovo computer came with headphones or earphones in the package as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound pressure levels Additional safety information bancer Plastic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Notice for Tablet PC users Safety Notice for users in Australia bancer Do not connect phone line while using tablet mode Notice for users in the U S A Many PC products and accessories contain
145. lications by following one of the methods below e You can get the applications from the Lenovo ThinkVantage Tools Click Start gt All Programs Lenovo ThinkVantage Tools Then depending on the application you want to access double click the corresponding icon Note If an application icon in the Lenovo ThinkVantage Tools application navigation window is dimmed it indicates that you need to install the application manually To install the application manually double click the application icon Then follow the instructions on the screen When the installation process completes the application icon will be activated Table 1 Applications on Lenovo ThinkVantage Tools Access Connections Internet Connection Active Protection System Airbag Protection Fingerprint Software Fingerprint Reader Lenovo ThinkVantage Toolbox System Health and Diagnostics 16 User Guide Table 1 Applications on Lenovo ThinkVantage Tools continued Application Icon name Mobile Broadband Activate ThinkVantage GPS GPS Lenovo ThinkVantage Tablet Utility Shortcut e You can also get the applications from Control Panel Click Start gt Control Panel Depending on the application you want to access click the corresponding section and then click the corresponding green text Note If you do not find the application you need in Control Panel open the Lenovo ThinkVantage Tools application navigation window and double click the dimmed icon to insta
146. lick Setup and then follow the on screen steps to reinstall the program Reinstalling preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall a device driver for a factory installed device do the following 1 Turn on your computer 2 Use Windows Explorer or Computer to display the directory structure of your hard disk drive 3 Open the C SWTOOLS folder 4 Open the DRIVERS folder Within the DRIVERS folder are several subfolders named for the various devices installed in your computer for example AUDIO and VIDEO 5 Open the subfolder for the device 6 Reinstall the device driver by one of the following methods e Inthe subfolder for the device look for a text file a file with the extension txt The text file contains information on how to reinstall that device driver OR e If the subfolder for the device contains a file of setup information a file with the extension inf you can use the Add New Hardware program in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled by use of this program In the Add New Hardware program when prompted for the device driver you want to install click Have Disk and Browse Then select the device driver file from the device subfolder OR Chapter 5 Rec
147. ll the application you need Then follow the instructions on the screen When the installation process completes the application icon will be activated and you can find the application in Control Panel The sections in Control Panel the green texts and the applications are listed in the following table Table 2 Applications in Control Panel Application Control Panel section Green text in Control Panel Access Connections Network and Internet Lenovo Internet Connection Active Protection System System and Security Lenovo Airbag Protection Hardware and Sound Communications Utility Hardware and Sound Lenovo Web Conferencing Fingerprint Software System and Security Lenovo Fingerprint Reader Hardware and Sound or Lenovo Notebook Fingerprint Reader Lenovo ThinkVantage Toolbox System and Security Lenovo System Health and Diagnostics Mobile Broadband Activate Network and Internet Lenovo 3G Mobile Broadband Password Manager System and Security Lenovo Password Vault Power Manager Hardware and Sound Lenovo Power Controls Recovery Media System and Security Lenovo Factory Recovery Disks System Update System and Security Lenovo Update and Drivers Rescue and Recovery System and Security Lenovo Enhanced Backup and Restore ThinkVantage GPS Network and Internet Lenovo GPS System and Security Chapter 1 Product Overview 17 Note Depending on your computer model some applications might not be available Ac
148. llieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland 152 User Guide Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN
149. m out scroll or rotate on the screen while browsing the Internet or reading or editing a document For details refer to the Help in UltraNav Chapter 2 Using your computer 29 Customizing the touch pad To customize the touch pad do as follows 1 Click Start gt Control Panel gt Hardware and Sound gt Mouse gt UltraNav A panel for UltraNav Device Settings pops up 2 Click Manage Settings to open the Mouse properties window 3 Click the UltraNav tab and proceed to customizing the touch pad For details refer to the Help in the Utility Behavior of the UltraNav and an external mouse By default the TrackPoint and the touch pad are set to Enabled Disabling the TrackPoint or the touch pad If you want to disable the TrackPoint or the touch pad do the following Configure settings in UltraNav properties window 1 Click Start gt Control Panel gt Hardware and Sound gt Mouse 2 Click the UltraNav tab 3 To disable the TrackPoint clear the check box for Enable TrackPoint To disable the touch pad clear the check box for Enable touch pad 4 Click OK Notes e You can also open the UltraNav properties window by clicking the UltraNav icon in the task bar For details refer to the instructions in Adding the UltraNav icon to the system tray Adding the UltraNav icon to the system tray For easy access to the UltraNav properties you can add the UltraNav icon to the system tray To enable the display of the Ultr
150. memory size has been changed re create the hibernation file Message Fan error Solution Cooling fan has failed Have the computer serviced Errors without messages e Problem My screen keeps blanking when do not want it to Solution You can disable any system timers such as the LCD turn off timer or the blank timer 1 Start Power Manager 2 Click the Power plan tab and then select Maximum Performance from the predefined power plans e Problem When turn on the machine nothing appears on the screen and the machine does not beep while starting up Note If you are not sure whether you heard any beeps turn off the computer by pressing and holding the power switch for 4 seconds or more Turn it on and listen again Solution Make sure that The battery is installed correctly The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer is turned on Turn the power switch on again for confirmation If a power on password is set Press any key to display the prompt for the power on password If the brightness level of the screen is low increase it by pressing the Fn F9 Type the correct password and press Enter refer to Power on password If these items are properly set and the screen remains blank have the computer serviced e Problem When turn on the machine only a white cursor appears on a blank screen Solution If you have mod
151. menu Network Boot Refer to Startup menu UEFI Legacy Boot e Both e UEFI Only e Legacy Only UEFI Legacy Boot Priority e UEFI First e Legacy First Boot Mode e Quick e Diagnostics Note You can also enter the Diagnostic mode by pressing Esc during POST Option Keys display ThinkVantage e Disabled button message e Enabled Select system boot capability e Both System will boot by following UEFI Legacy Boot Priority setting UEFI Only System will boot from UEFI enabled OS Legacy Only System will boot from any OS other than UEFI enabled OS Note If you select UEFI Only system cannot boot from the bootable devices which do not have UEFI enabled OS Select priority of boot option between UEFI and Legacy Screen during POST e Quick ThinkPad Logo screen is displayed e Diagnostics Test messages are displayed If you select Disabled the To interrupt normal startup press the blue ThinkVantage button message is not displayed during POST Chapter 8 Advanced configuration 113 Table 6 Startup menu items continued Boot Device List F12 Option e Disabled If you select Enabled the F12 key e Enabled is recognized and the Boot menu is displayed Boot Order Lock e Disabled If you select Enabled the Boot e Enabled Priority Order is locked for your future use Updating your system UEFI BIOS The Unified Extensible Firmware Interface UEFI BIOS is a part
152. ministrator The Access Connections program a connectivity assistant program can easily enable one network adapter and disable the other adapters on demand After setting up your wireless networking connection you can use the program to quickly switch the network settings Wireless security features Advances in wireless technology require that we manage your security more reliably than ever Therefore Lenovo has extended its Embedded Security Subsystem called the Trusted Platform Module TPM to encompass virtually all of our ThinkPad and desktop computer lines This security subsystem helps protect data hardware network access and communications both wired and wireless on select ThinkPad and desktop PCs The Embedded Security Subsystem provides hardware based protection of critical security information including passwords encryption keys and electronic credentials It also helps identify computer users involved in transactions and helps establish that data transmissions are authentic confidential and intact For both types of network the Client Security Solution and TPM ensure data confidentiality and availability by providing a hardware and software based architecture for better protection of the sensitive keys identity information and confidential data Also for wireless networks the TPM hardware provides enhanced authentication and session confidentiality by concealing authentication credentials for industry standard 802 1x pro
153. mple and secure user access For more advanced security Client Security Solution can be installed The software is compatible with a variety of user authentication mechanisms such as those involving fingerprint authentication This fingerprint reader can work with the software Note Client Security Solution is not preinstalled on your system To download Client Security Solution go to http www lenovo com support Enrolling your fingerprint 1 Turn on your computer 2 To start Lenovo Fingerprint software refer to Fingerprint Software 3 Follow the instructions on the screen to enroll your fingerprint For details refer to the Help for the program LED behavior of the fingerprint reader Table 3 LED behavior of fingerprint reader Description LED blinks green The fingerprint is being authenticated or has been authenticated LED is solid green The fingerprint reader is ready to swipe LED blinks amber The fingerprint could not be authenticated Swiping your finger over the reader To swipe your finger over the reader do as follows 1 Place the ball of your finger that is the central part of the fingerprint on the small circle above the reader Make sure that the entire top joint of the finger is on the reader Chapter 4 Security 59 2 Apply light pressure and swipe your finger across the reader in one smooth motion Logging on to the system After you enroll your fingerprint log on to the
154. n The EEPROM checksum is not correct block 0 and 1 The system board should be replaced and the box serial number needs to be reinstalled Have the computer serviced Message 0189 Invalid RFID configuration information area Solution The EEPROM checksum is not correct block 4 and 5 The system board should be replaced and the UUID needs to be reinstalled Have the computer serviced Message 0190 Critical low battery error Solution The computer turned off because the battery is low Connect the AC adapter to the computer and charge the battery Message 0191 System Security Invalid remote change requested Solution The system configuration change has failed Confirm the operation and try again To clear the error enter the ThinkPad Setup Message 0192 System Security Embedded Security hardware tamper detected Solution The Security Chip has been replaced with a different one Have the computer serviced Message 0199 System Security Security password retry count exceeded Solution This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the error enter the ThinkPad Setup Message 0251 System CMOS checksum bad Solution The system CMOS might have been corrupted by an application program The computer uses the default settings Run ThinkPad Setup to reconfigure the settings If you still see the same error code have th
155. n notice Electronic emission notices Federal Communications Commission Declaration of Conformity Industry Canada Class B emission ae statement Rap European Union Compliance to he Electromagnetic Compatibility Directive Copyright Lenovo 2011 141 142 142 142 142 147 149 149 150 151 151 151 151 152 152 German Class B compliance statement Korea Class B compliance statement Japanese VCCI Class B statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo art service information for Taiwan Additional regulatory formation Appendix B WEEE and ne statements EU WEEE statements Japan recycling statements Appendix C Notices Trademarks 152 153 153 153 153 153 155 155 155 157 158 iv _ User Guide Read this first Be sure to follow the important tips given here to continue to get the most use and enjoyment out of your computer Failure to do so might lead to discomfort or injury or cause your computer to fail When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot The temperature they reach depends on the amount of system activity and the level of charge in the battery Extended contact with your body even through clothing could cause discomfort or even a skin burn e Avoid keeping your hands
156. n the office in a meeting room or at home with no need for a wired connection Attention e If you carry your computer with the wireless LAN feature into an airplane check the services with the airline before boarding the airplane e lf there are restrictions on the use of computers on an airplane with the wireless feature you need to disable it before boarding To disable it refer to the instructions in Enabling or disabling the wireless feature Note You can purchase a wireless networking card as an option For more information refer to Finding ThinkPad options Chapter 2 Using your computer 35 Tips for using the wireless LAN feature e Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer e For the best connection of the wireless LAN feature open your computer display to an angle of slightly more than 90 degrees e f you use the wireless feature the 802 11 standard of your computer simultaneously with a Bluetooth option data transmission speed can be delayed and the performance of the wireless feature can be degraded Wireless networking setup To use the built in wireless networking card the 802 11 standard to communicate start the Access Connections program Note Before you start setting up wireless networking connections by using the Access Connections program obtain a Network Name SSID and your encryption information from your network ad
157. nction key combinations By setting the function keys you can change operational features instantly To use this function press and hold the Fn key E then press one of the function keys J Power conservation e Fn F2 Lock your computer Alternatively a quick press of the power button will also lock your computer e Fn F3 Select a power plan that has been created by Power Manager or adjust the power level by using the slider control When you press this combination of buttons a panel for selecting a power plan or adjusting the power level appears e Fn F4 Put your computer in sleep mode To return to normal operation press the Fn key only without pressing a function key Note If you want to use the combination to put the computer into hibernation mode or do nothing mode change the settings in Power Manager Switching a display output location e Fn F7 Switch between the computer display and an external monitor Windows will show these display options Chapter 2 Using your computer 23 Computer display only LCD Computer display and external monitor same image Computer display and external monitor extended desktop function External monitor only Note To switch between the computer display and an external monitor the Windows P key combination is also available Enabling or disabling the wireless features Fn F5 Enable or disable the built in wireless networking features If you press Fn F5 a list of wirele
158. nd press it in firmly Then pivot the SO DIMM downward until it snaps into place E Note Insert the SO DIMM into the socket at an angle of about 20 degrees 25 Make sure that the SO DIMM is firmly fixed in the slot and cannot be moved easily Reinstall the keyboard For more details refer to Replacing the keyboard Turn the computer over again Connect the ac power adapter and cables to the computer User Guide Replacing the PCI Express Mini Card for wireless LAN WiMAX connection Before you start print these instructions Your computer has a PCI Express Mini Card slot for connection to a wireless LAN WiMAX To replace the PCI Express Mini Card with a new one read the following prerequisites Prerequisites for the procedure When installing or replacing the card be sure to follow the precautions Bowes During electrical storms do not connect the cable to or disconnect it from the telephone outlet on the wall bancer Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Attention Before you start installing a PCI Express Mini Card touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card Replacing the PCI Express Mini Card for wireless LAN WiMAX connection 1 Enter ThinkPad Setup to stop battery disc
159. nkPad Setup menu Notes e The default settings are already optimized for you If you consider changing the computer configuration proceed with extreme caution Setting the configuration incorrectly might cause unexpected results e In each submenu press Enter key to show selectable options and select a desired option by using cursor key or type desired values from the keyboard directly The following submenu is displayed e Network Set the LAN related functions e USB Enable or disable USB related functions e Keyboard Mouse Set the keyboard and the mouse related functions e Display Specify the settings for display output e Power Set power management related functions e Beep and Alarm Enable or disable the audio related functions Chapter 8 Advanced configuration 101 e Serial ATA SATA Specify the settings for the hard disk drive e CPU Specify the settings for the CPU e Intel AMT Set the Intel AMT related functions Date Time menu If you need to set the current date and time of your computer select Date Time from the ThinkPad Setup menu The following submenu is displayed e System Date e System Time To change the date and time do the following 1 Using the up and down arrow keys select the item to change date or time 2 Press Tab Shift Tab or Enter to select a field 3 Type the date or time Note Another way to adjust date and time is pressing the or key Security menu
160. ns available for your computer Rewritable optical drives are available for most machines and are easily installed Use or schedule System Restore to take a system snapshot periodically For more information about System Restore see Recovery overview Update device drivers and UEFI BIOS when needed Profile your machine at http www lenovo com support to keep up to date with current drivers and revisions Keep up to date for device drivers on other non Lenovo hardware You might want to read the device driver information release notes prior to updating for compatibility or known issues Keep a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and how you resolved them If you ever need to run a recovery on your computer to return the preload onto the machine the following tips might help along the way e Remove all external devices such as the printer keyboard etc e Make sure that your battery is charged and that you have the ac power connected e Boot into the ThinkPad Setup and load the default settings e Restart the machine and start the recovery e f your machine uses discs as the recovery media DO NOT remove the disc from the drive until prompted to do so For suspected hard disk drive issues refer to Using Lenovo ThinkVantage Toolbox and run Lenovo ThinkVantage Toolbox for a diagnostic test of the drive prior to calling the Customer
161. nstruction 2 Find the SIM card slot at the rear side of the computer Refer to Rear view to locate the SIM card slot 3 Release the knob fl and use your finger to flip out the SIM card slot cover Ei 4 Gently pull the tab extending from the slot until it stops fl The card comes partway out of the slot Now you can remove the card Keep the SIM card for future use 5 When the SIM card is not in use we recommend that you keep the dummy card that came with your computer installed in the SIM card slot 88 User Guide 6 Clinch the SIM card slot cover Chapter 6 Replacing devices 89 90 User Guide Chapter 7 Enhancing your computer This section provides information on installing devices and taking advantage of your computer s high technology features e Finding ThinkPad options e ThinkPad Battery 39 6 cell slice battery Finding ThinkPad options If you want to expand the capabilities of your computer Lenovo has a number of hardware accessories and upgrades to meet your needs Options include memory storage modems networking adapters docking stations and port replicators batteries power adapters printers scanners keyboards mice and more You can shop at Lenovo 24 hours a day 7 days a week directly over the World Wide Web All you need is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com accessories services index html ThinkPad Battery 39 6 cell sli
162. nt unauthorized access set the user authentication on the operating system Startup menu You may need to change the startup sequence of your computer For example if you have different operating systems on different devices you can have the system start up from either of them Attention After you change your startup sequence you must be extremely careful not to specify a wrong device during a copy a save or a format operation If you specify a wrong device your data and programs might be erased or overwritten Attention If you are using the BitLocker drive encryption you should not change the startup sequence BitLocker drive encryption detects the change of startup sequence and locks the computer from booting Changing the startup sequence Select Startup to display the Boot submenu To change the startup sequence do the following 1 Select Boot then press Enter e You can use the Boot submenu to specify the startup sequence that runs when you turn on the power Refer to Boot submenu e You can use the Network Boot to specify the top priority boot device that runs when Wake on LAN is commonly used by LAN administrators in corporate networks to get remote access to your computer Refer to Network Boot 2 Select the device you want to start first To set the order that the UEFI BIOS will use when starting an operating system you can press the or key to move the device up or down 3 Press F10 to save the
163. ntion feature can be used with your operating system then by selecting Enabled you can protect your computer against attacks by such viruses and worms If after choosing Enabled you find that an application program does not run correctly select Disabled and reset the setting Virtualization Chapter 8 Advanced configuration 111 Table 5 Security menu items continued submenuitem seien oomme e Disabled e Enabled Intel Virtualization Technology Intel VT d Feature e Disabled e Enabled I O Port Access Ethernet LAN e Disabled a Wireless LAN e Disabled eee WiMAX e Disabled U Wireless WAN e Disabled icc lt Bluetooth e Disabled ae e USB Port e Disabled o a ExpressCard Slot e Disabled E a eSATA Port e Disabled ES ne e Disabled e Enabled Integrated Camera e Disabled e Enabled Microphone e Disabled e Enabled Fingerprint Reader e Disabled e Enabled Anti Theft Memory Card Slot 112 User Guide If you select Enabled a VMM Virtual Machine Monitor can utilize the additional hardware capabilities provided by Intel Virtualization Technology Intel VT d is Intel Virtualization Technology for Directed I O When enabled a VMM can utilize the platform infrastructure for I O virtualization If you select Enabled you can use the Ethernet LAN device If you select Enabled you can use the Wireless LAN device If you select Enabled you c
164. nto the computer should not exceed 35 C 95 F User Guide Electrical current safety information 7 Electric current from power telephone and communication cables is hazardous To avoid a shock hazard Do not use your computer during a lightning storm Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords battery pack and all the cables before you open the device covers unless instructed otherwise in the installation and configuration procedures Do not use you computer until all internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlets 3 Attach signal cables to connectors 3 Remove signal cables from connectors
165. off your computer then turn it on again e Problem Missing discolored or bright dots appear on the screen every time you turn on your computer Solution This is an intrinsic characteristic of the TFT technology Your computer s display contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time External monitor problems e Problem The external monitor is blank Solution To bring up the image press Fn F7 and select the desired monitor If the problem persists do the following 1 2 3 Connect the external monitor to another computer to make sure it works Reconnect the external monitor to your computer Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that are supported If the external monitor supports the same resolution as the computer display or a higher resolution view output on the external monitor or on both the external monitor and the computer display If the external monitor supports a lower resolution than the computer display view output on the external monitor only If you view output on the both the computer display and the external monitor the external monitor screen will be blank or distorted e Problem You cannot set a higher resolution than the present one on your external monitor Solution Make sure that monitor information is correct Do the following 1
166. on or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for
167. options Right side view Hoa El 4 in 1 Media Card Reader H Built in stereo speakers right EJ Wireless radio switch Figure 2 ThinkPad X1 right side view 4 User Guide Fa 4 in 1 Media card reader You can install an SD Card an SDHC Card an SDXC Card and an MMC Card MultiMediaCard in the Media card reader of your computer For details refer to the instructions in Using the media card reader Note Your computer does not support the Content Protection for Recordable Media CPRM feature for SD card H Built in stereo speaker right The stereo speakers are built into your computer For details refer to the instructions in Volume and mute buttons Ei Wireless radio switch You can use this switch to disable the wireless radio of all the wireless devices on your computer in Windows 7 operating system Left side view Built in stereo speaker left H USB connector left EI Combo audio jack EI Fan louvers Figure 3 ThinkPad X1 left side view Built in stereo speaker left The stereo speakers are built into your computer For details refer to the instructions in Volume and mute buttons H USB connector left The Universal Serial Bus USB connector is used for connecting USB interface compatible devices such as a printer or digital camera Note Your computer is compatible with USB 2 0 Chapter 1 Product Overview 5 EJ Combo audio jack Your computer has a combo audio jack To listen to the s
168. ound from your computer connect a headphone or a headset that has a 3 5 mm 4 pole plug to the combo audio jack The combo audio jack does not support a conventional microphone For more information about the audio devices supported by the combo audio jack of your computer see Using audio features Note If you are using a headset with a function switch for example a headset for an iPhone mobile digital device do not press this switch while using the headset If you press it the headset microphone will be disabled and the internal microphone will be enabled instead EI Fan louvers The internal fan and louvers enable air to circulate in the computer and cool the central processor Note To avoid impeding airflow do not place any obstacle in front of the fan Bottom view Hard disk drive or solid state drive E Emergency reset hole Efi Slice battery connector Gy Fan H Battery Figure 4 ThinkPad X1 bottom view Hard disk drive or solid state drive Your computer may have a large capacity customer upgradable hard disk drive that can meet a variety of storage demands To keep the data on your drive safe Active Protection System is installed on your computer For details refer to Active Protection System With Lenovo technologies advancing to provide you with the best engineered systems some models are equipped with a solid state drive for data storage This cutting edge technology enables notebook computers to be lighter
169. overy overview 69 e In the subfolder for the device look for the file for the application a file with the extension exe Double click the file and follow the instructions on the screen Attention If you need updated device drivers do not download them from the Windows Update Web site Obtain them from Lenovo For more information see Making sure device drivers are current Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following e Use a rescue medium to start the Rescue and Recovery workspace See Using a rescue medium e Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings See Using recovery media Note If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media you might not have the rescue device an internal hard disk drive a disc a USB hard disk drive or other external devices set as the first boot device in the startup device sequence You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program See Startup menu for detailed information about temporarily or permanently changing the startup device sequence For more information about the Setup Utility program see ThinkPad Setup It is important to create a r
170. oving the power on password To change the power on password follow the steps 1 through 9 Enter your current password When the Enter New Password field opens type a new password in the field and then retype it to verify To remove the password follow steps 1 through 9 Type your current password When the Enter New Password field opens leave it blank and press Enter twice Hard disk passwords Two types of hard disk passwords help protect the information stored on the hard disk e User hard disk password e Master hard disk password which requires a user hard disk password If a user hard disk password has been set but no master hard disk password has been the user must enter the user hard disk password in order to gain access to files and applications on the hard disk The master password can be set and used only by a system administrator Like a master key it enables the administrator to get access to any hard drive in a system The administrator sets the master password no one else knows it Then the administrator sets a user password for each computer in the network and tells each user the password for his or her computer The user can then change the user password as desired but the administrator can still get access by using the master password Setting a hard disk password 1 Print these instructions Save all open files and exit all applications Turn your computer off and then on again When the logo screen is displayed
171. oy the data physically by smashing the hard disk drive with a hammer or magnetically by means of strong magnetic power thus making the data unreadable But we recommend that you make use of the software payware or service pay service specifically developed for the purpose For disposing of data on the hard disk drive Lenovo provides such software as PC Doctor for DOS and the Secure Data Disposal tool Software provides the interface for full erasure of the contents of a hard disk To download either application go to http www lenovo com support Note Running the application will take a couple of hours Using and understanding firewalls If your system is preintalled with a firewall program it protects against computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your privacy 62 User Guide For more information about how to use the firewall program refer to the on line help that comes with the program Protecting data against viruses Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses The antivirus program is designed to help you detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates For more information about how to use your antivirus software refer to
172. pair services and custom installations Service availability and service name might vary by country For more information about these services go to http www lenovo com accessories services index html Chapter 11 Getting support 147 148 User Guide Appendix A Regulatory information This section introduces regulatory information for users Wireless related information Wireless interoperability Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum DSSS Complementary Code Keying CCK and or Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to e The 802 11b g Standard 802 11a b g or 802 11n draft 2 0 on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers e The Wireless Fidelity WiFi certification as defined by the Wi Fi Alliance Bluetooth device is designed to be interoperable with any Bluetooth product that is compliant to Bluetooth Specification 2 1 EDR as defined by the Bluetooth SIG Following profiles are supported by Bluetooth device e Generic Access e Service Discovery e Serial Port e Dial up Networking e FAX e LAN Access using PPP e Personal Area Network e Generic Object Exchange e Generic Object Push e File Transfer e Synchronization e Audio Gateway e Headset e Printer e Human Interface Devices Keyboard Mouse
173. pe and model number will help support technicians to identify your computer and provide the highest level of service You can find the machine type and model of your computer in the label as shown below Chapter 1 Product Overview 11 TYPE 0000 000 S N 00 0000 00 00 PRODCT ID 0000000 FCC ID and IC Certification number label There is no FCC ID or IC Certification number for the PCI Express Mini Card shown on the enclosure of your computer The FCC ID and IC Certification number label is affixed on the card installed in the Mini PCI Express Card slot of your computer TX FCC ID and IC Certification number for installed transmitter cards are located under the customer removable access panel Keyboard or Palmrest see User Manual 12 User Guide WWAN PCI Express Mini Card WLAN Full Half PCI Express Mini Card If no integrated wireless PCI Express Mini Card has been preinstalled in your computer you can install one To do this follow the procedure in Replacing the PCI Express Mini Card for wireless LAN WiMAX connection or Installing and replacing the PCI Express Mini Card for wireless WAN connection Certificate of Authenticity label The Microsoft Certificate of Authenticity label for the preinstalled operating system is attached Printed on this label are the product ID and the product key information for your computer Record this information and keep it in a safe place You might need these numbers to start yo
174. prompts you to set up a user hard disk password first Click Continue A new hard disk user password window opens Type your new password in the Enter New Password field Press Enter once to move to the next line Retype the password you just entered to verify it A message window opens and prompts you to set the master hard disk password Click Continue A new master hard disk password window opens Type your new password in the Enter New Password field Press Enter once to move to the next line Retype the password you just entered to verify it Commit your password to memory and press Enter A Setup Notice window is displayed Attention You might want to note your passwords and keep them in a safe place Otherwise if you forget the user only password or both user and master passwords Lenovo cannot reset your passwords or recover data from the hard disk You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service Press F10 to exit from the Setup Notice window The next time you turn on your computer you will have to type the user or master hard disk password in order to start your computer and get access to your operating system Changing or removing a hard disk password Follow steps 1 through 7 listed in Setting a hard disk password typing your password to get access to the ThinkPad Setup pro
175. pter that shows corrosion at the AC input pins or shows signs of overheating such as deformed plastic at the AC input or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way viii User Guide Extension cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consult an electrician for more information if you have questions about power loads power requirements and input ratings Plugs and outlets AA Dancer If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defe
176. puter refer to Location of the UltraConnect wireless antennas To use the wireless WAN feature start Access Connections Using Bluetooth If your computer is equipped with the Integrated Bluetooth features you can enable or disable the features by pressing Fn F5 If you press Fn F5 a list of wireless features is displayed You can enable or disable the Bluetooth features with a single click To configure a Bluetooth device or manage connection settings you can use Bluetooth Devices in Control Panel 1 Click Start gt Control Panel 2 Click Hardware and Sound 3 Click Devices and Printers To send data to a Bluetooth enabled device do as follows 1 Right click the data that you want to send 2 Select Send To gt Bluetooth Devices For details refer to the Windows online help Note If you use the wireless feature the 802 11 standard of your computer simultaneously with a Bluetooth option data transmission speed can be delayed and the performance of the wireless feature can be degraded Using the Microsoft Bluetooth software For information about how to use the Bluetooth function do as follows 1 Press Fn F5 to turn on Bluetooth Click Start gt Control Panel Click Printers and Other Hardware Click Bluetooth Devices Click the Options tab Click Learn more about Bluetooth Settings 9 0 W DY Using ThinkPad Bluetooth with Enhanced Data Rate Software If ThinkPad Bluetooth with Enhanced Data
177. puter is on and is not lit when the computer is in sleep mode Use the power switch to turn on the computer To turn off your computer use the Start menu Shut Down options If you cannot turn off the computer by this method press and hold the power switch for 2 seconds If your computer stops responding and you cannot turn it off press and hold the power switch for 4 6 seconds If the computer still does not respond remove the ac power adapter and reset the computer by inserting a needle or a straightened paper clip into the emergency reset hole to turn off the computer To locate the emergency reset hole refer to Bottom view The power switch also can be programmed through Power Manager to turn off the computer or put the computer into sleep or hibernation mode EJ ThinkVantage button You can use the ThinkVantage button to interrupt the startup sequence of your computer and start the Rescue and Recovery workspace which runs independently of the Windows operating system and is hidden from it EZ Volume control buttons The built in volume buttons enable you to quickly adjust the volume of the sound from your computer mute the sound entirely or set the microphone to mute For details refer to the instructions in Volume and mute buttons PCI Express Mini Card slot for wireless LAN WiMAX some models Your computer might include a PCI Express Mini Card for wireless LAN WiMAX in the PCI Express Mini Card slot which enables wirele
178. r computer also enables Lenovo to notify you about possible technical information and upgrades Be sure not to modify your computer e Only an authorized ThinkPad repair technician should disassemble and repair your computer e Do not modify or tape the latches to keep the display open or closed Cleaning the cover of your computer Occasionally clean your computer as follows 1 Prepare a mixture of a gentle kitchen use detergent one that does not contain abrasive powder or strong chemicals such as acid or alkaline Use 5 parts water to 1 part detergent Absorb the diluted detergent into a sponge Squeeze excess liquid from the sponge Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid drip Wipe the surface to remove the detergent 9 V WwW DY Rinse the sponge with clean running water 120 User Guide 7 8 9 Wipe the cover with the clean sponge Wipe the surface again with a dry soft lint free cloth Wait for the surface to dry completely and remove any fibers from the cloth Cleaning your computer keyboard 1 2 Apply some isopropyl rubbing alcohol to a soft dust free cloth Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth may hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or between the keys 3 Allow to dry 4 To remove any crumbs or dust from b
179. r hard disk or solid state drive e Study Security to find out how you can protect your computer from theft and unauthorized use e Before you dispose of the data on the hard disk drive or the solid state drive be sure to read Notice on deleting data from your hard disk drive or solid state drive Getting connected in different locations is a challenge e To troubleshoot a wireless networking issue see http www lenovo com support faq e Take advantage of the networking features by use of Access Connections e To learn more about using the wireless features of your computer refer to Wireless connections e To travel more confidently be sure to check the tips in Traveling with your computer e Press Fn F5 or use the wireless radio switch to enable or disable the wireless features Need to give presentations or attach an external monitor often e Use Fn F7 key combination to switch display output location e Make sure that you follow the procedure of Attaching an external monitor e With the Extend desktop function you can display output on both the computer display and an external monitor Need to attach or replace a device e See Replacing devices for more information about replacing the devices of your computer e See Enhancing your computer for more information about enhancing the features of your computer You have been using your computer for some time already and it is getting slower e Follow the general tips for preventin
180. r may require a SIM Subscriber Identification Module card to establish a wireless WAN Wide Area Network connection Depending on the country of delivery the SIM card may be already installed in your computer or will be part of the shipping contents that came with your computer If you find the SIM cards included in the shipping contents a dummy card is installed in the SIM card slot Then proceed to the following instructions If you find the dummy card in the shipping contents the SIM card is already installed in the SIM card slot and no further installation is needed Note The SIM card is identified by the IC chip mounted on one side of the card 86 User Guide Installing the SIM card 1 Enter ThinkPad Setup to stop battery discharge Refer to Before replacing CRU for detailed instruction 2 Find the SIM card slot at the rear side of the computer Refer to Rear view to locate the SIM card slot 3 Release the knob J and use your finger to flip out the SIM card slot cover EZ 4 Gently slide the tab out and pull the tab extending from the slot until it stops E The dummy card comes partway out of the slot Now you can remove the dummy card H Note The tab is initially bent upon the card 5 Insert the SIM card firmly into the slot 6 Clinch the SIM card slot cover Chapter 6 Replacing devices 87 Removing the SIM card 1 Enter ThinkPad Setup to stop battery discharge Refer to Before replacing CRU for detailed i
181. r the solid state drive Before you dispose of sell or hand over your computer make sure to delete data stored on it Handing your computer over to someone else without deleting the loaded software such as operating systems and application software may even violate License Agreements You are advised to check the terms and conditions of those Agreements There are methods that seem to delete the data e Move the data to the recycle bin and then choose the Empty recycle bin command e Use the Delete command e Format your hard disk drive or solid state drive using the software for initializing it e Using the recovery program provided by Lenovo bring the hard disk drive or the solid state drive back to factory ship state These operations however only change the file allocation of the data they do not delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk that people of bad faith may read and misuse the critical data on hard disk drives or solid state drives for unexpected purposes To prevent leakage of data it becomes very important that you take responsibility for deleting all the data from the hard disk drive or solid state drive when you dispose of sell or hand over your computer You can destr
182. ractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http Awww lenovo com social_responsibility us en sustainability ptb_japan html Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details visit the Lenovo Web site at http www lenovo com social_responsibility us en sustainability ptb_japan html Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Copyright Lenovo 2011 155 Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed on the system board of your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you want to replace it with a new on
183. rge some devices such as iPod and iPhone and BlackBerry smartphones Note If you want to charge these devices when your computer is in hibernation mode or powered off you will need to open the Power Manager program and configure corresponding settings to enable the Always On USB connector function For details about how to enable the Always On USB connector function refer to the online help of the Power Manager program Keyboard Mouse TrackPoint e Disabled Enable or disable the built in e Enabled TrackPoint Note If you want to use an external mouse select Disabled 106 User Guide Table 4 Config menu items continued Touch Pad Fn and Ctrl Key swap Fn Key Lock Display Boot Display Device Intel SoeedStep technology Intel SpeedStep mounted models only e Disabled e Enabled Disabled Enabled Disabled Enabled e ThinkPad LCD e Digital on ThinkPad e Disabled e Enabled Mode for AC e Maximum Performance e Battery Optimized Mode for Battery e Maximum Performance e Battery Optimized Enable or disable the built in touch pad Note If you want to use an external mouse select Disabled If you select Enabled the Fn key works as the Ctrl key and the Ctrl key works as the Fn key Note Even when Enabled is selected you need to press the Fn key to return the computer from sleep mode to normal operation If you select Enabled you can press the Fn
184. rk area is not in an office setting be sure to take special note of employing active sitting and utilizing work breaks Note that there are many ThinkPad product solutions available to help you modify and expand your computer to best suit your needs Access the following Web site to view some of these options http www lenovo com accessories services index html Explore your options for docking solutions and external products that can provide the adjustability and features that you want ThinkPad features that promote comfort ThinkPad features can help make your computer more comfortable to use For more information refer to Using your computer 48 User Guide Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology As a result the following information provides ways to help users that have hearing vision and mobility limitations get the most out of their computer experience Assistive technologies enable users to access information in the most appropriate way Some of these technologies are already provided in your operating system others can be purchased through vendors or accessed through the World Wide Web Assistive technologies Some accessibility technologies are available through the Accessibility Options program Depending on your operating system the number of accessibility options available varies In general accessibility options enhance the way u
185. roper passwords in order to access your computer or your data A LJ If this icon appears enter the Power on password or the Supervisor password m if this icon appears enter the Hard disk password Note If this icon appears type a user hard disk password If you want to type a master hard disk password press F1 and type a master hard disk password A oa m If this icon appears enter the Supervisor password Click on the items below to find out more about passwords and how to use them to protect your computer e Passwords and sleep mode e Typing passwords Copyright Lenovo 2011 51 e Power on password e Hard disk security e Supervisor password Passwords and sleep mode If you have set passwords and you put your computer into sleep mode by pressing Fn F4 the procedure for resuming operation is as follows e You are not prompted to type the password when resuming operation e If any hard disk or the solid state drive has a hard disk password it is unlocked automatically when you resume operation Typing passwords A L a If this icon appears type the power on password or the supervisor password Ha If this icon appears type the user hard disk password If you want to type the master hard disk password do the following 1 1 Press F1 The icon changes to this HAR 2 Now type the master hard disk password Note To return to the first icon press F1 again A gt mi this icon appears t
186. s installed 1 Click Start gt Control Panel Change the view ofControl Panel from Category to Large icons or Small icons 2 Click Keyboard 3 Select the Hardware tab In the Device Properties make sure that the Device Status is This device is working properly If keys on the keyboard still do not work have the computer serviced e Problem All or some keys on the external numeric keypad do not work Solution Make sure that the external numeric keypad is correctly connected to the computer Display and multimedia devices This section includes the most common display and multimedia devices problems which are computer screen external monitor and audio Check these topics to learn more information Computer screen problems e Problem The screen is blank Solution Do the following Press Fn F7 to bring up the image If you are using the ac power adapter or using the battery and the battery status indicator is on is green press Fn F9 to make the screen brighter If the sleep status indicator is on is green press Fn to resume from the sleep mode If the problem persists do the Solution in the problem below e Problem The screen is unreadable or distorted Solution Make sure that The display device driver is installed correctly The screen resolution and color quality are correctly set The monitor type is correct To check these settings do the following 1 Right click on the desktop and
187. se convenient features are made more secure by a built in security chip a powerful computer chip dedicated to the security functions of your computer For details refer to the Help for the program Note Client Security Solution is not preinstalled on your system You can download the latest Client Security Solution from the Web site http www lenovo com support Fingerprint Software If your system comes with a fingerprint reader the Fingerprint Software program enables you to enroll your fingerprint and associate it with your Windows password As a result the fingerprint authentication can replace your password and enable simple and secure user access Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various technologies such as e Lenovo ThinkVantage Toolbox e Power Manager e Rescue and Recovery e System Update To access the Lenovo ThinkVantage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools 18 User Guide Lenovo ThinkVantage Toolbox The Lenovo ThinkVantage Toolbox is a diagnostic program that works through the Windows operating system It enables you to view symptoms of computer problems and solutions for them and includes automatic notification when action is required computing assistance and advanced diagnostics and diagnostic history For further information about diagnosing problems see Using Lenovo T
188. se each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors e How much energy is stored in the battery when you begin to work e The way you use your computer how often you access the hard disk drive or the solid state drive how bright you make the computer display Using the ac power adapter The power to run your computer can come either from the lithium ion Li ion battery pack provided with it or from ac power through the ac power adapter While you use ac power the battery charges automatically The ac power adapter that comes with your computer has two basic components e The transformer pack that converts ac power adapter for use with the computer e The power cord that plugs into the AC outlet and into the transformer pack Attention Using an improper power cord could cause severe damage to your computer To use the ac power adapter do the following Be sure to take these steps in the order in which they are given here 1 Connect the ac power adapter to the power jack of the computer 2 Connect the power cord to the transformer pack 3 Plug the power cord into an electrical outlet You can check the status of your battery at any time by looking at the battery meter at the bottom of your display Notes e When the ac power adapter is not in use disconnect it from the electrical outlet e Do not bind the power cord tightly around t
189. sers with hearing vision or mobility limitations navigate and use their computer For example some users might not have the fine motor skills required to use a mouse or select key combinations Other users might require larger fonts or high contrast display modes In some cases magnifiers and built in speech synthesizers are available For detailed information about each of these features consult the Microsoft help system To use the Accessibility Options program do as follows 1 Click Start and then click Control Panel 2 Click Ease of Access 3 Click Ease of Access Center This help system supports the accessibility features provided by your Windows operating system screen readers designed to operate in the Windows environment and Windows keyboard navigation Fora complete listing of Microsoft Windows Keyboard Guide go to http www microsoft com enable Products altkeyboard aspx Screen reader technologies are primarily focused on software application interfaces help systems and a variety of online documents However in the case where a screen reader cannot read documents the document must first go through a conversion process One solution converts Adobe PDF files into a format that is read by the screen reader programs This solution is a Web based service provided by Adobe Systems Incorporated Through http access adobe com Adobe PDF documents can be converted to HTML or plain text in many languages One conversion options
190. serviced Message 2110 Read error on HDDO Main hard disk drive Solution The hard disk is not working Have the hard disk serviced Message 2112 Read error on HDD2 Mini SATA Solution The Mini SATA device is not working Have the Mini SATA device serviced Message 2200 Machine Type and Serial Number are invalid Solution Machine Type and Serial Number are invalid Have the computer serviced Message 2201 Machine UUID is invalid Solution Machine UUID is invalid Have the computer serviced Message The power on password prompt Solution A power on password or a supervisor password is set Type the password and press Enter to use the computer refer to Using passwords If the power on password is not accepted a supervisor password might have been set Type the supervisor password and press Enter If you still see the same error message have the computer serviced 126 User Guide Message The hard disk password prompt Solution A hard disk password is set Type the password and press Enter to use the computer refer to Hard disk passwords If you still see the same error message have the computer serviced Message Hibernation error Solution The system configuration changed between the time your computer entered hibernation mode and the time it left this mode and your computer cannot resume normal operation e Restore the system configuration to what it was before your computer entered hibernation mode e Ifthe
191. some other computer If an error message appears while you are using the application program refer to the manuals supplied with the application If the application still does not run correctly contact your place of purchase or a service representative for help Ports and connectors This section includes the most common ports and connectors problems Universal Serial Bus problems e Problem A device connected to the USB connector does not work Solution Open the Device Manager window Make sure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct To open the Device Manager window do the following 1 Click Start gt Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation Refer to Using Lenovo ThinkVantage Toolbox and run Lenovo ThinkVantage Toolbox for a diagnostic test of the USB connector 140 User Guide Chapter 11 Getting support There is more to owning a ThinkPad notebook than having a powerful portable computer This chapter offers information about when to communicate with Lenovo and how best to do it e Before you contact Lenovo e Getting help and service e Purchasing additional services Before you contact Lenovo Often you can solve your computer problems by referring to the information in the expl
192. sound select Mute speakers e The names of windows or fields are slightly different depending on the operating system you use e For details about controlling volume refer to your Windows online help Setting the microphone mute button By default you can toggle all of your recording devices between the mute state and the un mute state by pressing the microphone mute button If you want to toggle one of the recording devices between the mute state and the un mute state do the following Chapter 2 Using your computer 25 1 Press Fn F6 The Communications settings window opens 2 Click the Manage Settings button The Communications Utility window opens 3 On the VoIP Call Settings tab click Microphone mute button settings The Setting for Microphone Mute window opens 4 Select Only the recording device selected below and then select the recording device from the drop down list box 5 Click OK Windows key and Application key Application key To display the shortcut menu for an object select the object on the desktop or within an application and then press this key EI Windows key Press this key to display or hide the Windows Start menu If you press this key and another key at the same time the System Properties window or the Computer window is displayed For details refer to the Help in the Windows 7 operating system Using the UltraNav pointing device Your computer may come with the UltraNav pointing devic
193. ss LAN WiMAX communications Fingerprint reader Your computer has a fingerprint reader The fingerprint authentication technology enables you to use your fingerprint to start the computer and enter the ThinkPad Setup For details refer to the instructions in Using a fingerprint reader Chapter 1 Product Overview 3 Bluetooth antenna some models If your computer comes with the integrated Bluetooth features the antenna is located under the right side of the palm rest PCI Express Mini Card slot for wireless WAN card or mSATA solid state drive Your computer might include a PCI Express Mini Card in the PCI Express Mini Card slot which enables wireless WAN communications With Lenovo technologies advancing to provide you with the best engineered systems some models are equipped with an mSATA solid state drive for data storage UltraNav Touch pad TrackPoint buttons TrackPoint pointing stick The keyboard contains the unique TrackPoint pointing device Pointing selecting and dragging are all part of a single process that you can perform without moving your fingers from typing position Move your fingertip across the UltraNav touch pad to move the pointer The TrackPoint pointing stick and TrackPoint buttons provide functions similar to those of a mouse and its buttons Memory upgrade slot You can increase the amount of memory in your computer by installing a memory module in the memory bay Memory modules are available as
194. ss features is displayed You can quickly change the power state of each feature in the list If you want to use Fn F5 to enable or disable the wireless features the following device drivers must be installed on your computer beforehand Power Management driver OnScreen Display Utility Wireless device drivers For information on the wireless features refer to Wireless connections Launching the camera and audio settings Fn F6 If you press Fn F6 the camera and audio settings window is opened and the camera preview is turned on From this window you can change the camera and audio settings Note The camera settings area only appears if your computer has an integrated camera For more information see Using an integrated camera Multimedia control Fn F10 Previous track scene Fn F11 Play or pause Fn F12 Next track scene Other functions Fn Spacebar Your computer has a backlit keyboard This combination is used to control the keyboard backlight There are three states for the keyboard backlight On Low On High and Off Press Fn Spacebar once to turn on the keyboard backlight in low brightness level To adjust the backlight to a high brightness level press the key combination again Pressing the key combination for a third time turns off the keyboard backlight Fn F8 The computer display becomes dimmer The purpose of this method is to change the brightness level temporarily To change the default brigh
195. ssword Keyboard Beep Enabled Enable or disable keyboard e Disabled beep when unmanageable key combinations are amn S SF Serial ATA Serial ATA SAT SATA Controller Mode Option e Compatibility Select SATA controller operation e AHCI mode If your system supports RAID select RAID If you select e RAID Compatibility mode serial SATA controller operates in compatibility mode Core Multi Processing e Disabled Enable or disable additional execution e Enabled core units within a CPU Note If you are using a computer with a single core processor this item does not appear Intel Hyper Threading Technology e Disabled Enable or disable additional logical e Enabled processors within a processor core Intel AMT Intel AMT Control e Disabled If you select Enabled Intel AMT e Enabled Active Management Technology is configured and additional setup items are provided in MEBx Management Engine UEFI Extension Setup Note You can enter MEBx Setup menu by pressing Ctrl P key combination in Startup Interrupt Menu To display the Startup Interrupt Menu press ThinkVantage button or Enter key during POST Chapter 8 Advanced configuration 109 Table 4 Config menu items continued submenuitem samon oomme CIRA Timeout 0 255 Set timeout option for CIRA connection to be established 1 though 254 seconds are selectable If you select 0 use 60 seconds as default timeout value If you selec
196. such as SD card SDHC card SDXC card and MultiMediaCard Note Not all listed devices are included in your computer This action reduces any static electricity from your body The static electricity could damage the device e When transferring data to or from a flash media card such as an SD card do not put your computer in sleep or hibernation mode before the data transfer is complete To do so might cause damage to your data Take care in setting passwords e Remember your passwords If you forget a supervisor or hard disk password Lenovo will not reset it and you might have to replace your system board or hard disk drive or solid state drive Care for the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly e Scratching the surface of the reader with a hard pointed object e Scraping the surface of the reader with your fingernail or anything hard e Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth e The surface of the reader is dirty or stained e The surface of the reader is wet e The reader often fails to enroll or authenticate your fingerprint Register your computer e Register your ThinkPad products with Lenovo go to http www lenovo com register This can help authorities return your computer to you if it is lost or stolen Registering you
197. system as follows 1 Set a power on password or a hard disk security password or both 2 Turn your computer off and then on again 3 When prompted swipe your finger over the reader 4 On request type your power on password your hard disk password or both The enrolled fingerprint is now associated with your power on password your hard disk password or both The next time you start the computer you can log on to the system by swiping your finger over the reader once Attention If you always use your fingerprint to log on to the system you may forget your password Write down your password and keep it in a safe place If you forget it and for some reason you cannot swipe your finger across the reader for example if you injure that finger you cannot start the computer or change the password If you forget your power on password you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled 60 User Guide If you forget your hard disk password Lenovo cannot reset your password or recover data from the hard disk You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service Setting the fingerprint reader If you want to change the settings of the fingerprint reader follow the procedure below The fingerprint submenu under the S
198. t 255 waiting time for establishing a connection is unlimited Console Type e PC ANSI Select the console type for AMT e VT100 3 Note This console type should e VI UTF8 match the Intel AMT remote console Security menu items Table 5 Security menu items Password Refer to Security menu and Using passwords Fingerprint Predesktop Authentication Disabled Enable or disable fingerprint Enabled authentication before the operating system is loaded Reader Priority External gt Internal If External gt Internal is selected an external fingerprint reader is used if attached Otherwise an internal fingerprint reader is used If Internal Only is selected an internal fingerprint reader is used Internal Only Security Mode Normal If fingerprint authentication fails High you can still start the computer by entering a password If you have selected Normal enter apower on password or a supervisor password if you have selected High enter a supervisor password Password Authentication Disabled Enable or disable password Enabled authentication If high security mode is selected this item appears Reset Fingerprint Data This option is used to erase all fingerprint data stored in the fingerprint reader and reset settings to the factory state ex Power on security LEDs etc As a result any power on security features previously enabled will not be able to work until they are re enabled in the fingerpr
199. t the correct screen refresh rate e Problem Wrong characters appear on the screen Solution Did you follow the correct procedure in installing the operating system or application program If you did have the external monitor serviced e Problem The Extend desktop function does not work Solution Enable the Extend desktop function by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet Turn on the external monitor and the computer Right click on the desktop and click Screen resolution Click the Monitor 2 icon Select Extend these displays for Multiple displays Click the Monitor 1 icon for the primary display the computer display Select the Resolution of the primary display Click the Monitor 2 icon for the external monitor Select the Resolution of the secondary display O O ON OO FW DY _ Set the relative position of the each monitor by dragging its icon You can set the monitors in any relative position but the icons must touch each other _ Click OK to apply the changes Note To change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors e Problem Display switching does not work Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a video clip
200. ter In this case you need to reset the computer If you have not saved your data it may be lost To reset the computer press and hold the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and the battery e Problem Your computer does not enter sleep or hibernation mode Solution Check whether any option has been selected to disable your computer from entering sleep or hibernation mode If your computer tries to enter sleep mode but the request is rejected the device in the USB connector might be disabled If this occurs do a hot unplug and plug operation for the USB device e Problem The battery discharges slightly while the computer is in hibernation mode Solution If the wakeup function is enabled the computer consumes small amount of power This is not a defect For details refer to Power saving modes Drives and other storage devices This section includes two drive problems which are hard disk drive and solid state drive Hard disk drive problems e Problem The hard disk drive makes a rattling noise intermittently Solution The rattling noise might be heard When the hard disk drive begins or finishes getting access to data When you carry the hard disk drive When you carry your computer This is a normal characteristic of a hard disk drive and is not a defect e Problem The hard disk drive does not work Solution In the startup menu of the ThinkPad Setup
201. ter your computer with Lenovo you will also receive the following benefits e Quicker service when you call Lenovo for help e Automatic notification of free software and special promotional offers To register your computer with Lenovo go to http www lenovo com register Then follow the instructions on the screen Frequently asked questions Here are a few tips that will help you optimize the use of ThinkPad notebook To ensure that you receive the best performance from your computer browse the following Web page to find information such as aids for troubleshooting and answers to frequently asked questions at http www lenovo com support faq Can I get my user guide in another language e To download the user guide in another language go to http www lenovo com support Then follow the instructions on the screen On the go and need to use battery power more effectively e To conserve power or to suspend operation without exiting applications or saving files see the explanation about power saving modes e To achieve the best balance between performance and power saving create and apply power plans by use of Power Manager Copyright Lenovo 2011 21 e If your computer will be turned off for an extended period of time you can prevent battery power from draining by removing the battery For more information about using the battery refer to Power management Concerned about security or need to securely dispose of data stored on you
202. the battery and can also pose a safety hazard Do not let rechargeable Lithium lon batteries completely discharge or store these batteries in a discharged state X User Guide Rechargeable battery notice Manor Do not attempt to disassemble or modify the battery pack Attempting to do so can cause an explosion or liquid leakage from the battery pack A battery pack other than the one specified by Lenovo or a disassembled or modified battery pack is not covered by the warranty If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to water or rain Do not attempt to disassemble it Do not short circuit it Keep it away from children Do not drop the battery pack Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations The battery pack should be stored at room temperature charged to approximately 30 to 50 of capacity We recommend that battery pack be charged about once per year to prevent overdischarge Lithium coin cell battery notice bancer Danger of explosion if battery is incorrectly replaced When replacing the lithium coin cell battery use only the same or an equivalent type th
203. the media card reader Inserting a flash media card Removing a flash media card Chapter 3 You and your computer Accessibility and comfort Ergonomic information ee Adjusting your computer to fit you Accessibility information FullScreen Magnifier function Traveling with your computer Travel tips Travel accessories Chapter 4 Security Attaching a mechanical lock Using passwords Passwords and sleep fide Typing passwords Power on password Hard disk passwords Supervisor password Hard disk security Setting the security chip Using a fingerprint reader 30 30 30 31 31 31 32 32 32 33 34 35 35 41 41 41 43 44 44 45 45 46 46 47 47 47 48 49 49 50 50 50 51 51 51 52 52 52 53 55 57 57 59 Notice on deleting data from your hard disk drive or solid state drive Using and understanding frewalle Protecting data against viruses Chapter 5 Recovery overview Creating and using recovery media Creating recovery media Using recovery media ne Performing backup and recovery operations Performing a backup operation Performing a recovery operation Using the Rescue and Recovery workspace Creating and using a rescue medium Creating arescue medium Using a rescue medium Reinstalling preinstalled applications and davies drivers nr gi Solving recovery problems Chapter 6 Replacing devices Static electricity prevention Before replacing CRU R
204. the wireless regulatory notices refer to the Regulatory Notice shipped with your computer If your computer is shipped without the Regulatory Notice you can find it on the Web site http www lenovo com support To view the Regulatory Notice on the Web site do the following 1 Go to http www lenovo com support 2 In the right pane type your computer number in the Quick Path field then click Go 3 Click User s guides and manuals in the left pane on the new page 4 You can then find the Regulatory Notice in the displayed search results Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices The following information refers to the ThinkPad X1 machine type 1286 1291 1292 1293 1294 1295 and 1296 Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio
205. their specific environment Copyright Lenovo 2011 157 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo Access Connections Active Protection System Rescue and Recovery ThinkPad ThinkVantage TrackPoint UltraConnect UltraNav Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft Windows and BitLocker are trademarks of the Microsoft group of companies BlackBerry RIM Research In Motion SureType and related trademarks names and logos are the property of Research In Motion Limited and are registered and or used in the U S and countries around the world Used under license from Research In Motion Limited Other company product and service names may be trademarks or service marks of others 158 User Guide ThinkPad Part Number Printed in 1P P N
206. ther instructions or until you get a suitable replacement Safety guidelines Always observe the following precautions to reduce the risk of injury and property damage For more information see Important safety information in the Safety and Warranty Guide comes with your computer Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Copyright Lenovo 2011 vii Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord always make sure that the power is turned off and that the product is unplugged from any power source If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for
207. tness level change the settings of the Power Option in Control Panel or use Power Manager Fn F9 The computer display becomes brighter The purpose of this method is to change the brightness level temporarily To change the default brightness level change the settings of the Power Option inControl Panel or use Power Manager 24 User Guide Volume and mute buttons You can adjust the sound level of the built in speakers by using the following three buttons Microphone mute H Volume control button EJ Speaker mute button If you mute the sound and then turn off your computer the sound will remain muted when you turn on your computer again To turn on the sound press the plus or minus button Setting the volume Each device has volume controls which you can set To open the window for adjusting the output volume or the recording volume do the following 1 Click Start gt Control Panel gt Hardware and Sound gt Sound The Sound window appears 2 Click the Playback tab or Recording tab and then click a device which you want to customize 3 Click the Properties button 4 Click the Levels tab and then change the volume by moving the slider Notes e You can also get access to the desktop volume control by using the volume icon in the task bar at the lower right of the screen To open the Volume Control window click the volume icon To control the volume move the volume control slider up or down To turn off the
208. to copy files from your hard disk drive to other media To start the Rescue and Recovery workspace do the following Chapter 5 Recovery overview 67 1 Make sure the computer is turned off 2 Repeatedly press and release the F11 key when turning on the computer When you hear beeps or see a logo screen release the F11 key 3 If you have set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see Solving recovery problems 4 Do one of the following e To rescue files from your hard disk drive or from a backup click Rescue files and follow the instructions on the screen e To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings click Restore your system and follow the instructions on the screen For more information about the features of the Rescue and Recovery workspace click Help Notes 1 After restoring your hard disk drive to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled applications and device drivers 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs ar
209. tocols and Cisco LEAP Note Client Security Solution is not preinstalled on your system To download Client Security Solution go to http www lenovo com support For more information on wireless security offerings click the following link http www pc ibm com us think thinkvantagetech security html Wireless upgradeable ThinkPad models Your computer can be wireless upgradeable This means that your computer has an antenna that can support wireless LAN access when wireless LAN access points are available Wireless devices are available from Lenovo For more information refer to Finding ThinkPad options Using wireless WAN connections Wireless Wide Area Network wireless WAN enables you to establish wireless connections over remote public or private networks These connections can be maintained over a large geographical area such as a city or an entire country by use of multiple antenna sites or satellite systems maintained by wireless service providers 36 User Guide Some ThinkPad notebooks come with a built in wireless WAN card integrating some wireless WAN technologies such as 1xEV DO HSPA 3G or GPRS You can connect to the Internet or your company network with the built in wireless WAN card and the configuration utility to make a wireless WAN connection and monitor its status Note Wireless WAN service is provided by authorized service providers in some countries To find the location of the wireless WAN antenna on your com
210. ttaching another device to the outlet 5 Remove all devices and then test for system power with minimal devices attached a Disconnect the ac power adapter and all cables from the computer b Close the computer display and turn the computer over Chapter 10 Troubleshooting computer problems 137 c Stop the battery discharge Refer to Before replacing CRU d Remove the memory SO DIMM Refer to Replacing memory e Remove the PCI Express Mini Card Refer to Replacing the PCI Express Mini Card for wireless LAN WiMAX connection f Remove the hard disk drive and solid state drive Refer to Replacing the hard disk drive or solid state drive g Wait for 30 seconds and then reinstall the SO DIMM and the known good battery or the ac power adapter to test the computer with minimal devices attached first h Reinstall each device one at a time that you have removed in the earlier steps If your computer does not run on battery power do the following 1 If the battery runs out of power attach ac power adapter to recharge the battery 2 If the battery is charged but the computer does not run call Lenovo Customer Service Center to have it serviced A power button problem e Problem The system does not respond and you cannot turn off the computer Solution Turn off the computer by pressing and holding the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and the battery Startup
211. tting support 143 Table 8 World wide telephone list continued Country or Region Telephone Number Brazil Sao Paulo region 11 3889 8986 Outside Sao Paulo region 0800 701 4815 Brazilian Portuguese Brunei 801 1041 English and Bahasa Melayu Canada 1 800 565 3344 English and French Caribbean 1 877 426 7378 English Bermuda Jamaica and Tortola 800 361 213 188 800 442 488 Toll free Spanish Technical Support Line 800 990 8888 86 10 58851110 Mandarin China ThinkPad Technical enquiry hotline Hong Kong S A R 2516 3939 Hong Kong ThinkPad Service Center 3140 2788 Hong Kong Cantonese English and Mandarin China ThinkPad Technical enquiry hotline Macau S A R 0800 839 Macau ThinkPad Service Center 2871 5399 Macau Cantonese English and Mandarin Denmark 7010 5150 Warranty service and support Danish Estonia 372 66 00 800 372 6776793 Finland 358 800 1 4260 Warranty service and support Finnish France Hardware 0810 631 213 Warranty service and support Software 0810 631 020 Warranty service and support French 144 User Guide Table 8 World wide telephone list continued Country or Region India Indonesia lreland Israel Italy Japan Malaysia Telephone Number 30 210 680 1700 1800 624 0051 Spanish Tegucigalpa 232 4222 San Pedro Sula 552 2234 Spanish 36 1 3825716 36 1 3825720 English and Hungarian 1800 425 2666 or 91
212. turned off restart by pressing the power switch If the machine does not turn on continue to step 2 Copyright Lenovo 2011 123 e If the system still does not responding remove the ac power adapter and reset the system by inserting one end of a needle or a straightened paper clip into the emergency reset hole To locate the emergency reset hole refer to Bottom view 2 While the machine is turned off remove all sources of power from the computer ac power adapter and ThinkPad Battery 39 Hold down the power button for 10 seconds Reattach the ac power adapter If the computer does not turn back on continue to step 3 Note If the computer starts with ac power but does not start when ac power is removed call the Customer Support Center for support 3 While the machine is off remove all sources of power from the machine ac power adapter and ThinkPad Battery 39 Remove all external devices that are attached to your computer keyboard mouse printer scanner etc Repeat step 2 If step 2 is unsuccessful continue to step 4 Note The following steps involve removing static sensitive components from your computer Please make sure that you are properly grounded and remove all sources of power attached to the computer If you are uncomfortable or unsure about removing components please call the Customer Support Center for assistance 4 While the computer is off remove all sources of power and external hardware Refer to the pro
213. twork Name SSID and your encryption information Use Access Connections to verify this case sensitive information A wireless WAN problem e Message Unauthorized WAN card is plugged in Power off and remove the WAN card Solution The WAN card is not supported on this computer Remove it Note Depending on your computer some models do not have a wireless WAN Bluetooth problems e Problem Sound does not come from the Bluetooth headset headphone but comes from the local speaker even though the headset headphone is connected using Headset profile or AV profile Solution Do the following 1 Exit the application that uses the sound device for example Windows Media Player Open Control Panel by clicking Start gt Control Panel Click Hardware and Sound gt Sound Select the Playback tab If you are using Headset profile select Bluetooth Hands free Audio and click the Set Default button If you are using AV profile select Stereo Audio and click the Set Default button 6 Click OK to close the Sound window a A O N e Problem PIM Personal Information Manager items sent from Windows 7 cannot be received correctly into the address book of any other Bluetooth enabled device Solution Windows 7 send PIM items in XML format but most Bluetooth enabled devices handle PIM items in vCard format If another Bluetooth enabled device can receive a file through Bluetooth a PIM item sent from Windows 7 might be saved as a fil
214. up to 1366x768 with an external monitor attached to the Mini DisplayPort connector provided that the external monitor also supports that resolution For more details refer to the manuals provided with your monitor You can set any resolution for either the computer display or the external monitor When you use both at the same time the resolution of both is the same If you set a higher resolution for the computer display you can see only part of the screen at atime You can see other parts by moving the image with the TrackPoint or another pointing device You can move the display output to the computer display the external monitor or both in the Display Settings window Connecting an external monitor To attach an external monitor do as follows 1 Connect the external monitor to the monitor connector then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Change the display output location by pressing Fn F7 This allows you to switch between viewing output on the external display the computer display and both displays Note If your computer cannot detect the external monitor right click on the desktop then select Screen resolution Click the Detect button Chapter 2 Using your computer 41 Notes Do not change the display output location while a moving picture is being drawn for example while playing a movie or a game or viewing a business presentation Close the application before changing
215. ur computer or reinstall the operating system The Certificate of Authenticity label of your computer is shown as below Features Processor e To see the system properties of your computer click Start right click Computer then from the pull down menu select Properties Memory e Double data rate 3 DDR3 synchronous dynamic random access memory Storage device Chapter 1 Product Overview 13 2 5 inch 7 mm height hard disk drive or 2 5 inch 7 mm height solid state drive mSATA solid state drive on some models Display The color display uses TFT technology Size 13 3 inch 338 mm LCD resolution up to 1366 by 768 Brightness control Integrated camera Built in digital dual array microphones Built in stereo speakers Keyboard 6 row full size backlit keyboard UltraNav TrackPoint and touch pad Fn key function ThinkVantage button Volume control buttons Speaker mute button Microphone mute button Interface External monitor connectors Mini DP One HDMI port Combo audio jack One Universal Serial Bus 3 0 USB connector One Universal Serial Bus USB connector One eSATA Always on Universal Serial Bus USB connector RJ45 Ethernet connector Card slot 4 in 1 Media card reader SD SDHC SDXC MMC Wireless features Integrated wireless LAN Integrated Bluetooth on some models Integrated wireless WAN on some models Integrated WiMAX on some models Security features Fingerprint re
216. ure on and off with a single click You can also enable or disable the feature by the following procedures To enable the wireless feature do as follows 1 Click the Access Connections wireless status icon in the system tray 2 Click Power On Wireless Radio To disable the wireless feature do as follows e Click the Access Connections wireless status icon in the system tray e Click Power Off Wireless Radio Notes 40 User Guide e You can use the wireless radio switch to disable the wireless radio of all the wireless devices on your computer e To display the Access Connections status icon and the wireless status icon in the system tray refer to the Access Connections on line help Using an external display Your computer comes with many features to increase the enjoyment of your computer and help you give presentations with confidence Changing display settings You can change the display settings such as font size or color mode Font size To make a font size larger do as follows 1 Right click on the desktop and click Personalize 2 Click Display at the left 3 Select the Medium or Larger radio button 4 Click Apply The change will take effect after you log off Connecting an external display This section includes the following topics e Attaching an external monitor e Using the Mini DisplayPort connector Attaching an external monitor Your computer can support a maximum video resolution of
217. urns off 138 User Guide Solution The battery power is getting low Connect the ac power adapter to the computer and plug it into an electrical outlet or replace the battery with a charged one e Problem The computer display remains blank after you press Fn to return from sleep mode Solution Check whether an external monitor was disconnected or turned off while the computer was in sleep mode If you disconnected or turned off the external monitor connect it or turn it on before resuming the computer from the sleep mode When resuming the computer from the sleep mode without attaching the external monitor or turning it on and the computer display remains blank press Fn F7 to bring up the computer display e Problem The computer does not return from sleep mode or the sleep indicator stays on and the computer does not work Solution If the system does not return from sleep mode it may have entered sleep or hibernation mode automatically because the battery is depleted Check the sleep indicator If the sleep indicator is on your computer is in sleep mode Connect the ac power adapter to the computer then press Fn If the sleep indicator is off your computer is in hibernation mode or power off state Connect the ac power adapter to the computer then press the power button to resume operation If the system still does not return from sleep mode your system may stop responding and you may not be able to turn off the compu
218. ve Refer to the procedures in Power on password and Hard disk passwords For security a longer password is recommended 2 To provide reliable security for UEFI BIOS use the security chip and a security application with a Trusted Platform Module management feature Refer to Setting the security chip 3 If a Disk Encryption hard disk drive or an Encryption solid state drive is installed in your computer be sure to protect the contents of your computer memory from unauthorized access by use of drive encryption software such as Microsoft Windows BitLocker Drive Encryption in Windows 7 Refer to Using Windows BitLocker Drive Encryption 4 Before you dispose of sell or hand over your computer make sure to delete data stored on it Refer to Notice on deleting data from your hard disk drive or solid state drive Note The hard disk drive built into your computer can be protected by UEFI BIOS Using Windows BitLocker Drive Encryption To help protect your computer from being subject to unauthorized access be sure to use drive encryption software such as Windows BitLocker Drive Encryption Windows BitLocker Drive Encryption is an integral security feature of Windows 7 It is supported in Ultimate and Enterprise editions of Windows 7 It can help you protect the operating system and data stored in your computer data even if your computer is lost or stolen BitLocker works by encrypting all user and system files including the swap and hibern
219. vices in a specific organization e g airport or hospital you are encouraged to ask for authorization to use integrated wireless cards prior to turning on the computer Location of the UltraConnect wireless antennas ThinkPad models feature an integrated diversity antenna system built into the display for optimal reception enabling wireless communication wherever you are The following shows the location of each built in wireless antenna Wireless LAN and WiMAX combo antenna Auxiliary The auxiliary antenna connected to the wireless LAN or WiMAX feature is located at the top left corner of the computer display H Wireless WAN antenna Auxiliary If your computer comes with a wireless WAN feature its auxiliary transmitter antenna is located at the top left side of the computer display EJ Wireless LAN antenna Third 150 User Guide If your computer has the Multiple Input and Multiple Output MIMO wireless LAN feature the third wireless antenna is located at the top left portion of the computer display near center EJ Wireless WAN antenna Main If your computer comes with a wireless WAN feature its main transmitter antenna is located at the top right side of the computer display H Wireless LAN and WiMAX combo antenna Main The main antenna connected to the wireless LAN or WiMAX feature is located at the top right corner of the computer display Locating wireless regulatory notices For more information about
220. were made to the files since your last backup operation You can also rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive e Restore your hard disk drive from a Rescue and Recovery backup If you have backed up your hard disk drive using the Rescue and Recovery program you can restore the hard disk drive from a Rescue and Recovery backup even if you cannot start the Windows operating system e Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings If you have multiple partitions on your hard disk drive you have the option to restore the factory default settings to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory default settings even if you cannot start the Windows operating system Attention If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings all files on the primary hard disk drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the rescue files feature of the Rescue and Recovery workspace
221. xternal storage device 50 User Guide Chapter 4 Security This chapter provides information about how to protect your computer from theft and unauthorized use e Attaching a mechanical lock e Using passwords e Hard disk security e Setting the security chip e Using a fingerprint reader e Notice on deleting data from your hard disk drive or solid state drive e Using and understanding firewalls e Protecting data against viruses Attaching a mechanical lock You can attach a mechanical lock to your computer to help prevent it from being removed without your permission Attach a mechanical lock to the keyhole of the computer then secure the chain on the lock to a stationary object Refer to the instructions shipped with the mechanical lock Note You are responsible for evaluating selecting and implementing the locking devices and security features Lenovo makes no comments judgments or warranties about the function quality or performance of locking devices and security features Using passwords By using passwords you can help prevent your computer from being used by others Once you set a password a prompt appears on the screen each time you power on the computer Enter your password at the prompt You cannot use the computer unless you type the correct password Make sure that only authorized individuals access your computer Establishing different kinds of passwords requires that other possible users know the p
222. y display e You cannot use the display switching function when you are in the Extend desktop mode Enabling the Extend desktop function To enable the Extend desktop function do as follows 1 Connect the external monitor to the monitor connector then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Press Fn F7 then select Extend To change the resolution for each monitor do as follows 1 Right click on the desktop and click Screen resolution Click the Monitor 1 icon for the primary display the computer display Set the resolution for the primary display Click the Monitor 2 icon for the secondary display the external display Set the resolution for the secondary display oar WO DY Place the icons for the monitors so that they touch Note You can set the monitors in any relative position but the icons must touch each other 7 Click OK to apply the changes Chapter 2 Using your computer 43 Note To change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors Using a color profile The display provides a color profile that can work with the Microsoft Image Color Management ICM function If the graphics software you are using is compatible with ICM you can display a color image on your monitor and match it with the same quality on another device such as a scanner or a printer
223. yboard do the following Removing the keyboard 1 Enter ThinkPad Setup to stop battery discharge Refer to Before replacing CRU for detailed instruction 2 Close the computer display and turn the computer over 3 Remove the two screws that secure the keyboard 74 User Guide 4 Turn the computer over and open the display 5 Push in the direction shown by the arrows J to unlatch the front side of the keyboard The keyboard will open up slightly E 6 Carefully lift the keyboard until you can see how it s connected Hold the keyboard above the computer and then detach the connectors Then remove the keyboard Chapter 6 Replacing devices 75 Installing the keyboard 1 Attach the connectors 2 Insert the keyboard Make sure that the rear edges of the keyboard are under the frame as shown by the arrows 3 Press gently and slide the keyboard as shown by the arrows 76 User Guide 5 Turn the computer over again Connect the ac power adapter and cables to the computer Replacing memory Before you start print these instructions Increasing memory capacity is an effective way to make programs run faster You can increase the amount of memory in your computer by installing a double data rate three DDR3 synchronous dynamic random access memory SDRAM unbuffered small outline dual inline memory module SO DIMM available as an option in the memory slot under the palm rest of the computer SO DIMMs with
224. you are prompted for an administrator password or confirmation type the password or provide confirmation Click the Driver tab 10 11 Click Update Driver Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer Clear the Show compatible hardware check box Select Manufacturer and Model for your monitor After updating the driver click Close Set Resolution Note To change the color settings select the Monitor tab then set Colors Click OK e Problem The screen is unreadable or distorted Solution Make sure that the monitor information is correct Refer to the solution for setting a higher resolution on the external monitor Make sure that the appropriate monitor type is selected Refer to the solution for setting a higher resolution on the external monitor Make sure that an appropriate refresh rate is selected by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor and the computer 3 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button Chapter 10 Troubleshooting computer problems 133 4 Click the icon for the desired monitor the Monitor 2 icon is for the external monitor 5 Click Advanced Settings 6 Click the Monitor tab 7 Selec
225. your body even through clothing could cause discomfort or even a skin burn Periodically take breaks from using the keyboard by lifting your hands from the palm rest and be careful not to use the keyboard for any extended length of time Do not operate your computer or charge the battery near flammable materials or in explosive environments Ventilation slots fans and or heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features When the ac power adapter is connected to an electrical outlet and your computer it generates heat Do not place the adapter in contact with any part of your body while using it Never use the ac power adapter to warm your body Extended contact with your body even through clothing may cause a skin burn For your safety always follow these basic precautions with your computer xii Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas Do not restrict or block any ventilation openings Do not operate your computer inside furniture as this might increase the risk of overheating Airflow temperatures i
226. ype the current master hard disk password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press F10 to exit from the Setup Notice window Both the user and master hard disk passwords will be removed If you choose Master HDP do one of the following To change the master hard disk password type the current master hard disk password in the Enter Current Password field Then type the new master hard disk password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press F10 to exit from the Setup Notice window Both the user and master hard disk passwords will be changed To remove the master hard disk password type the current master hard disk password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press F10 to exit from the Setup Notice window Both the user and master hard disk passwords will be removed Supervisor password The supervisor password protects the system information stored in the ThinkPad Setup Without it no one can change the configuration of the computer It provides the following security features If a supervisor password is set a password prompt appears when you try to start t
227. ype the supervisor password Note You can press Backspace if you press a wrong key while you are typing your password Power on password You can set a power on password to help protect your computer against access by unauthorized users If you set apower on password the password prompt appears on the screen whenever you turn on the computer You must enter the correct password to start using the computer Setting a power on password 1 Print these instructions Save all open files and exit all applications Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup opens Select Security using the cursor directional keys to move down the menu Select Password Select Power on Password ON DOO FW DY Choose your power on password and type it within the brackets in the Enter New Password field Note You can set the minimum length of a power on password on the ThinkPad Setup menu For details refer to Security menu 52 User Guide 9 Press Enter once to move to the next line Retype the password you just entered to verify it 10 Commit your password to memory Note You might want to note your power on password in a safe place Otherwise if you forget it you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled 11 Press F10 to exit 12 Select Yes in the Setup Confirmation window Changing or rem
228. ystem To download Client Security Solution go to http www lenovo com support Setting the Security Chip The choices offered in the Security Chip submenu under the Security menu of the ThinkPad Setup are as follows e Security Chip activates inactivates or disables the Security Chip e Security Reporting Options enables or disables each Security Reporting Option e Clear Security Chip clears the encryption key Notes 1 Be sure that the Supervisor password has been set in the ThinkPad Setup Otherwise anyone can change the settings for the Security Chip 2 If you are using Client Security Solution handle the Security Chip as follows e Do not clear the Security Chip If you do the functions assigned to the keys will be erased e Do not disable the Security Chip If you do Client Security Solution will not work 3 If the Security Chip is removed or replaced or a new one has been added the computer will not start You will hear 4 cycles of 4 beeps each or you see error message 0176 or 0192 4 If the Security Chip is inactive or disabled Clear Security Chip not be displayed 5 When you clear the Security chip be sure to turn your computer off and then turn it on again after you set the Security chip to Active Otherwise the choice of Clear Security Chip is not displayed To set an item in the Security Chip submenu e Print these instructions To set the Security Chip you must turn your computer off and then on again

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