Kyocera Passport PC Card Network Card User Manual
Contents
1. PORTSTOPENTSIO 16 56 25 8CSTRS 0 PORTPARITY OJ NONE CR LF 16 56 26 8CSTOS O PORTPARITY 0 Disconnect Dump Debug Restore Detautts 8 Connect the Ethernet port of the ST Plus to the store s LAN Click Write and then click Run You should see a time stamp and a Connected to Unit device name message in the Message dialog window 9 Select the mode of ST Plus operation STOP RUN ACTIVATED Operating modes are as follows STOP In this mode the ST Plus is not communicating to an HO Plus The ST Plus can be fully re configured using the ST Config utility or the web page interface and LAVA Ether Link Manager Rev A00 HO ST System Manual Page 14 of 32 RUN Enter this mode after the ST Plus is set up to test if it can open a connection to the designated call home IP port of an HQ Plus In this mode the ST Plus will connect to the HQ Plus and remain connected and fully operating until the ST Plus is reset or power cycled After a reset or power cycling the ST Plus will revert to STOP mode Run mode is typically used for testing the setup configuration or re configuration prior to placing the ST Plus into fully operational mode Access the web page of the ST Plus to check its connection status When the ST Plus is in Run mode the LAVA Ether Link Manager will not locate find the ST Plus ACTIVATED This mode is the normal operating mode for the ST Plus2. one straight through serial cable DB 9M to DB 9F not supplied General HQ Plus devices communicate over Ethernet LAN WAN facilities The devices must be configured with the appropriate IP addresses and port numbers for the specific LAN onto which these devices are to be connected The installer must know the correct network parameters to configure HQ Plus devices for operation METHOD 1 Headquarters Installation using HQ Basic recommended method Before Proceeding Complete the relevant network parameters checklists on the LAN See Verify Access to the Internet from the LAN on page 23 See Check that the LAN Provides DHCP Setting Configurations to Devices on the LAN on page 24 See Check that the Selected HQ Site has a STATIC WAN IP Address on page 25 Important The headquarters site requires static IP addresses the HQ LAN IP address must be static AND the WAN address of the HQ LAN site device must be static The WAN Internet IP address must be a known STATIC IP address or an assigned DNS name Use Internet Explorer to access www whatismyip com to verify the address Also verify that this is so by accessing the setup parameters of the gateway router that is to be used to provide the access to the Internet for the LAN Note The HQ site may as an option have a DNS name which can be used by Internet users instead of the STATIC IP to connect to the HQ site Important Port forward the two port numbers
3. Disconnect import Read write Dump Debug Restore Defautts 5 The fields Home IP Port and Device Tel No must be completed G1 ST Plus Configuration Console 14 96003 1 Connected 11192007 Firmware Revision STP 03 00 0019 11 2007 Network Serial Settings Storeinfo Managerinfo Technicalinfo Security info Device Name LAVA STORE IP Address 0000 Subnet Mask 0000 DHCP Enabled Default Gateway 0000 DNS Server IP 0000 9 DHCP Enabled HTTP Port Home IPIPort Device Tel No Device ONS Identification Key 001407 00000000000000000000000000 Rx Debug Data 16 56 26 ACSTRS 0 DEVICEFIRMREV STP 03 00 00 19 11 2007 CR LF 16 56 26 8cSTOS 0 DEVICEFRMREV 16 56 26 8CSTRSI0 PORTFLOWCONTROCIOJSNONE CR LF 16 66 26 amp CSTOS 0 PORTFLOWCONTROL O 16 55 26 8CSTRSID PORTSTOPEITSIO et CRo LF 16 58 26 amp CSTOS O PORTSTOPBITS 0 16 56 26 lt 2CSTRS O PORTPARITYIO NONE CR LE 16 56 26 38CSTOS40 PORTPARITY O Disconnect Dump Debug Restore Defaults Rev A00 HO ST System Manual Page 13 of 32 6 The Identification Key must match that of the HQ Plus to which you are connecting GI ST Plus Configuration Console COM14 OPEN 96008 1 Connected 11192007 Firmware Revision STP 03 00 00 19 11 2007 Network Serial Settings Store info Manager info Technical info Security Info Device Name LAVA STORE
4. o 8 data bits o 7 data bits Stop bits o 1 stop bit o 2 stop bits Parity o No parity o Even parity o Odd parity Flow control o None o Hardware o XON XOFF ADDITIONAL CONSIDERATIONS Rev HQ ST System Manual Page 22 of 32 APPENDIX B Verify Access to the Internet from the LAN TO VERIFY 1 Connect a PC laptop to the LAN Open a connection to www lavalink com Open a connection to www whatismyip com A WAN Internet IP address will be displayed If this is the HQ LAN site make a note of this IP address It will need to be entered into the ST Plus devices This IP address must be an assigned STATIC IP address If Internet connection cannot be established then verify if Internet communications are available from the LAN If Internet connections are available then set up the PC laptop TCP IP network parameters as required to use either STATIC or DHCP automatic assigned network parameters see next step for assistance If Internet access cannot be established HO ST System will NOT work Rev A00 HQ ST System Manual Page 23 of 32 APPENDIX C Check that the LAN Provides DHCP Setting Configurations to Devices on the LAN TO VERIFY 1 On the PC laptop open a COMMAND LINE box ie Start gt Run gt cmd 2 Enter the command ipconfig all parameters will be displayed 3 Check if the DHCP is ON ENABLED or OFF Static IP setting operation If OFF make a note of the network parameter IP settings for
5. Configuration Console screen matches the physical port that is cabled to the ST Plus device 4 Click on the Connect button 5 Cycle the power on the ST Plus device The ST Plus Configuration Console will detect that an ST Plus is attached and available and query the device 6 Data from the ST Plus will populate the fields of the ST Plus Configuration Console and the word Connected will appear at the top of the ST Plus Configuration Console screen see below Rev A00 HQ ST System Manual Page 16 of 32 Figure 9 ST Configuration Console Network configuration screen Gi ST Plus Configuration Console COM1 OPEN 9600 n 8 1 Connected 02082008 Firmware Revision STP 03 00 00 19 11 2007 Serial Settings Store Info Manager Info Technical Info Security Info Device Name LAVA STORE IP Address 192 168 0 40 Subnet Mask 255 255 255 0 DHCP Enabled Default Gateway 192 168 0 201 DNS Server IP 0 0 0 0 DHCP Enabled HTTP Port 80 Home IP Port 192 168 0 35 Device Tel No 555 5555 Device DNS Identification Key 001407 00000000000000000000000000 Rx Debug Data 09 56 47 amp CSTRS 0 DEVICEFIRMREV STP 03 00 00719 11 2007 CR LF 09 56 47 A2CSTAS 0 DEVICEFIRMREV 09 56 47 amp CSTRS 0 PORTFLOWICONTROL 0 NONE lt CR lt LF gt 09 56 47 amp CST S 0 PORTFLOWICONTROL 0 09 56 47 2CSTRS 0 PORTSTOPBITS O 1 lt CR LF gt 09 56 47 amp CST S 0 P
6. HQ Plus Rev A00 HO ST System Manual Page 28 of 32 Problem At both store and head office locations Solution IDEALLY the serial ports and software along the entire polling path from ECR or POS station to the head office polling software should be set the same These include any software in the ECR or POS station that permits polling access the ECR or POS station s polling serial port the ST Plus s serial port the Modem port on the HQ Plus the serial port on the host PC that is connected to the Modem port on the HQ Plus the polling software on the host PC at the head office HQ Basic does not show active HQ Plus to ST Plus connections At the head office Ensure that HQ Basic is properly installed on its host PC This PC might or might not be the same PC that is hosting the polling software but if these two applications are sharing one host PC then ensure that the joint host PC has two distinct serial ports one for each application to use Ensure that HQ Basic is configured to address the same serial port that is connected to the Console port of the HQ Plus Ensure that the serial port that HQ Basic is addressing is connected to the Console port of the HQ Plus using a straight through serial cable HQ Remote Console and HQ Remote Poller initial setup Atthe head office and store locations Ensure that a working HQ ST Link setup is already in place before attempting to add an H
7. IP Address 0000 Subnet Mask 0000 DHCP Enabled Default Gateway 0000 ONS Server IP 0000 DHCP Enabled HTTP Port 80 Home IPiPort Device Tel No 5555555 Device DNS Identificabon Key 407 00000000000000000000000000 Rx Debug Data 16 58 26 amp CSTRSI0 DEVICEFIRMREV STP 03 00 00 19 11 2007 CR LF 16 58 25 4 5TOSQ0 DE VICEFEMREV 16 56 26 SCSTRSI0 PORTFLOWCONTROCIOISNONE CR LF 16 58 28 8CSTOS O PORTFLOWCONTROL O 16 58 25 3CSTRSI0 PORTSTOPEITSIOJet CRLF gt 16 56 26 gt 8 510510 PORTSTOPETS 0 16 58 25 8CSTRS 0 PORTPARITY O NONE CR LF 16 58 25 8cSTOSI0 PORTPARITY 10 Disconnect Activate Dump Debug Restore Defaults 7 Set the correct serial port settings They should match the settings of the polling software the ECR s communications port and the HQ Plus modem port GI ST Plus Configuration Console COM14 OPEN 96008 1 Connected 11192007 Firmware Revision STP 03 00 00 19 11 2007 Network Serial Settings Storeinfo Managerinfo Technicalinfo Security Info Data bas Parity Stop bits ontrol None Rx Debug Data 16 56 26 amp CSTRS O DEVICEFIRMREV STP 03 00 00 19 11 2007 CR LF 16 56 26 8CSTOSIO DEVCEFEMREV 16 56 26 SCSTRSI0 PORTFLOWCONTROCIO SNONE CR LF 16 56 26 4cSTOSI0 PORTFLOWCONTROL O 1656 26 8CSTRSID PORTSTOPENTSIO et CRo LF 16 58 28 5
8. Manager into Technical info Securty into Bis per second 38400 Data bits Party Nene Stop bes 1 Rx Debug Data 47 amp CSTRSQOLUCVACIFRMRII 02 00 009 11 2007 47 CA XU Ret v ST Plus Ceafiperation Coonole COMI 9690 81 Firmware Revision STP 0200051911 2007 Network SenalGe ngs Manager info Name Company Ofke Telephone Cell No Pager No Home Telephone Ema et Email 2 Rx Debug Data Connected TF 03000009 11 2027 Network Serial Sore No Manager info Technical Serurtyinfo Store Name Store No ECR Type Rx Debug Data 09 98 47 DEVICEF MRE VEST 09 00 008 11 2007 CR Commcted COMI OPEN qp 9600 1 Firmware Revision STP 03000019 11 2007 Network SenalGengs Store info Manager info Techical info Security info Technical ifo Securty info Rx Debug Data COM OPEN 9600 18 41 Connected Firmware Revision TE 02 80001011 2007 Network Serial Senge Stweino Manager info Technical info Secuntyinfo Name Ofke Telephone Pape No Home Telephone Emad Email 2 sapa Rx Debug Data 409 98 47 85 DEVICE MRR VEST 00 009 11 2000 47 Connected 109 6 47 DEVICE RRMA 5 TP 03 00 003 11 2007 74 47 0 00 0009 11 200747 ICA RAPI CAI RAPIT Rev A00 HQ ST System Manual Page
9. PING Function Enter the Windows command line utility Start gt Run gt cmd gt Enter the command ping 192 168 0 35 to test if the Host PC can communicate with the device at IP address 192 168 0 35 The ping test must come back with a positive reply to indicate that the PC can communicate with the device at the specified IP address IPCONFIG Function Enter the Windows command line utility Start gt Run gt cmd gt Enter the command ipconfig to get the immediate IP settings of the Host PC Enter the command ipconfig all to get more information about the LAN settings on which the Host PC is communicating including whether the PC is operating under LAN DHCP or static IP address parameters HyperTerminal This utility is available under Windows Start gt Programs gt Accessories gt Communications gt HyperTerminal Use this utility to test the serial I O communications when using Com n selections Note may not be available on all Windows systems Use this utility to test Ethernet TCP IP communications to an IP Port on the LAN or over Internet when using the WINSOCK selection TELNET This has similar utility to the HyperTerminal WINSOCK utility Note may not be available on all Windows systems Enter the Windows Command Line utility Start Run cmd Enter the command telnet 67 123 45 127 4098 to establish a TCP IP connection to the device at IP address 67 123 45 127 with port 4098 A message will be returned if
10. Settings Device Name QUZSETUP Subnet Mask 255 25500 DHCP Enabled Default Gateway 0000 ONS Server IP 0000 Enabled HTTP Port 80 TCP Port 4098 Device Password hqunit Identification Key 0019 00000000000000000000000000 Rev A00 HO ST System Manual Page 7 of 32 6 The default values in the Serial Settings tab are for display only and cannot be changed Extended Data Management SLOT 128 Query Firmware Revision 99 99 08 02 11 2007 Network Settings Serial Settings Modem Settings Bits second 115200 Data bits 8 Parity Stop bits 1 Flow control HARDWARE 7 The serial settings in the Modem Settings tab must be set to match those used in the polling generally that is those of the ECR ST Plus and polling software Extended Data Management SLOT 128 Query Firmware Revision 99 9908 0211 2007 Network Settings Serial Settings Modem Settings 9 ECHO Enabled E1 7 Display Result Codes 00 v Verbose Result Codes V1 Auto Answer 50 1 DSR Control 851 7 DCD Control amp C1 OTR Control 600 DTR Control amp D1 DTR Control 602 Allow Remote Modem DTR Control amp D3 Rev A00 HQ ST System Manual Page 8 of 32 8 The modem settings on the right hand side of this tab may not need to be changed depending on the particular modem requirements of the polling software LAVA suggests starting with them at thei
11. a Generic 56K Modem selected Com n port set the baud rate as required for the equipment and set the option to operate WITHOUT waiting for Dial Tone Once the device is installed re boot the PC then do a test by querying the modem to verify the correctness of the modem installation See Installing the HQ Plus on the PC as a TAPI Modem on page 31 Some application software programs only expect that an external modem is connected to a serial port on the PC In this case connect the HQ Plus to the appropriate Com n serial port The application program will send AT commands through the serial com n port to the HQ Plus 5 Record important settings Information to be noted Keep this information on hand for reference when setting up the ST Plus devices and for test troubleshooting purposes Internet WAN IP address of the HQ site This is the call home IP address that will be entered into all ST Plus devices that are to communicate with this Plus on IP WAN port s Base and Base 1 Ports assigned The Base Port number will be entered into all ST Plus devices as part of the unique call home IP address information of the HQ Plus Note several HQ Plus devices can be located at the site but each HQ Plus will be uniquely identified by its assigned Base Port number 6 Test the link See Test that the HQ Site is Properly Set Up and Working HQ Plus Installed on page 26 See Test the End to End HQ ST Link Communi
12. associated with each HQ Plus on the LAN 1 Connect the HQ Plus Console port to a PC s COM port using the DB 9M to DB 9F cable Supply power to the HQ Plus 2 Install and run the HQ Basic management software on the computer attached to the HQ Plus 3 Choose the COM port to which the HQ Plus is attached and click Connect Rev A00 HQ ST System Manual Page 6 of 32 4 Once connected double click on the last entry in the table the entry is named CONSOLE LOCAL and denotes the HQ Plus that is currently connected Basis 118 Camm Pin 123 Ut Haman QUISCIUP 160 Unit 00 04 5 1 71 CORO LOCALI LENG ppr 8s3122282223322228J20343420 2498 585 5 ONBO LOCAL Grace LOCAL 7 D 00 52 AA 5 Inthe Network Settings screen that appears enter at least the following the IP address of this HQ Plus factory default is 192 168 0 35 and an Identification Key matching that used by ST Plus units targeting this HQ Plus factory default is a string of zeros LAVA recommends changing the Identification Key from this factory default to one personalized to your system for full security Extended Data Management SLOT 128 Query Firmware Revision 99 99 08 02 11 2007 Network Settings Serial Settings Modem
13. following components supplement the basic HQ ST Link and and assist installation or are required for device configuration HQ Basic Software This system management utility supplied with HQ Plus hardware provides configuration interfaces for HQ Plus and ST Plus devices and presents a tabular view of the state of all ST Plus connections current on a given HQ Plus It also provides rudimentary connection logging and debugging information and a live chat interface for HQ ST system administrators to communicate with installers in the field HQ Basic resides on the host PC which is connected to the Console port of the HQ Plus It is loaded from the LAVA Installation CD See HQ Basic Operation on page 19 ST Plus Configuration Console This application supplied with ST Plus hardware provides a configuration interface for ST Plus devices and a live chat interface for installers to communicate with a head office This utility resides on a PC host and is used via the serial port of the ST Plus It is loaded from the LAVA Installation CD Connect the serial port of the host PC to the serial port of the ST Plus start the utility select the COM port then cycle the power to the ST Plus The ST Plus Configuration Console communicates with and is ready to configure the ST Plus Note there is a five second access to start window after ST Plus power up See ST Configuration Console Operation on page 16 LAVA Ether
14. the serial port of the polling host PC to match the serial port of the HQ Plus and to ensure that serial settings and connections end to end from polling software to polled device are consistent 15 If necessary troubleshoot the link using the troubleshooting chart See Troubleshooting on page 28 16 POLL AWAY METHOD 2 Headquarters Installation using Ether Link Manager and the Web Page Before Proceeding Complete the relevant network parameters checklists on the LAN See Verify Access to the Internet from the LAN on page 23 See Check that the LAN Provides DHCP Setting Configurations to Devices on the LAN on page 24 See Check that the Selected HQ Site has a STATIC WAN IP Address on page 25 Rev A00 HQ ST System Manual Page 9 of 32 Important The headquarters site requires static IP addresses the HQ LAN IP address must be static AND the WAN address of the HQ LAN site device must be static The WAN Internet IP address must be a known STATIC IP address or an assigned DNS name Use Internet Explorer to access www whatismyip com to verify the address Also verify that this is so by accessing the setup parameters of the gateway router that is to be used to provide the access to the Internet for the LAN Note The HQ site may as an option have a DNS name which can be used by Internet users instead of the STATIC IP to connect to the HQ site Important Port forward the two port numbers associated wit
15. 18 of 32 HQ Basic Operation HQ Basic provides a Windows based interface for users to configure the network and serial port settings of an HQ Plus device or ST Plus device These settings are required for the operation of the HQ Plus and ST Plus in an HQ ST Link It also provides an interface for supplying and displaying store specific information in an ST Plus These details are not used for connectivity but may be used as contact information or for store identification from the head office Hardware Connection The HQ Basic software runs on a host PC that has a serial port connected to the Console port of the HQ Plus using a straight through serial cable The HQ Plus end of the cable will need a DB 9 male connector the host PC end of the cable will probably need a DB 9 female connector depending on the serial port connector being used on the host PC Software Connection To establish a connection between the HQ Plus and the HQ Basic software follow the following steps 1 Connect the Console serial port of the HQ Plus to the serial port of the host PC that the HQ Basic utility will use 2 Start the HQ Basic software 3 Ensure that the serial port selected in the dialog box at the bottom left of the HQ Basic screen matches the physical port that is cabled to the HQ Plus device Figure 12 HQ Basic connections table TIHO 128 RROD Masagement Consete HQ Plus 128 Unit Name QUZEASTZ3 HQ Linit MAC 00 04
16. 3b 00 5b e6 CONTROL REMOTE 44 D mana tag 9 r3 Tes Tas Soc 940 00043800578 105418 74160175206 2 06308 0004 20004 141452 081029410 2 2 7296 8 2 3 63102 71114220129 400 6540143247 COMI OPEN 115200 NBI 0043B 0048 5C 221344 68 1905 19775 0509 000438009318 221400 71202729 FIMOTDMCCUM Pierre mo pom 7 3 H 6 H 9 10 n 4 1 n 18205 M1 2252 m 153 10 109 754221452 2273 83225388892323225282234222 2228 8458 2 WSFUSSSUNNEUYUNSEZS i iss 28 5 o LOCK STATUS mmm at wren TH ge 5 3843 000438004809 141900 76226201046 2 00043900909 034548 730MA24 2 0043800588C 221343 2 pi TE 136 63914 ENG 000438009713 2 GAS 000420005400 221253 170215252 194 883898585 8 8 x 8 8 8 02270 0004 380058 64 000846 07019920230 2 NI auro 00979 0004 MODAATY 141858 2 Authertcste V0 AUZO Oe D Correct chCervcehimes AUZE Oma marahan D007 The HQ Basic connections table shown above reserves two connection slots for the console and control po
17. ECRs in stores connect to their assigned HQ Plus device located at a head office ST Plus The ST Plus is a device operates as a TCP IP Raw Client with the intention of providing a store side serial to Ethernet interface to an ECR or other similar device The ST Plus provides a serial port with the I O characteristics and pin out of a USR type modem with a DB 25F connector To make a serial to serial connection from the HQ Plus s serial port to the ST Plus s serial port the originating equipment connected to HQ Plus typically a computer running ECR polling software sends a dialing string ATDT5551234 for example that causes a connection to be made to the serial port of the specific ST Plus in this example known as 5551234 to which the receiving equipment the ECR to be polled is connected Rev Figure 2 ST Plus Serial Tx indicator NY Serial Rx Serial connector indicator DB 25F HQ ST System Manual Page 2 of 32 Figure 4 ST Plus rear connections Network Activity and Link indicators Network connector RJ 45 Power Power indicator connector HQ Plus The HQ Plus operates as a TCP IP Raw Server with a known IP Port address The HQ Plus is intended to provide head office serial to Etherenet interface for a polling application to access remotely located device to be polled The HQ Plus provides a modem like serial interface US Robotics USR command set DB 25F connector that is used by an e
18. IP address netmask gateway and DNS 4 Make anote if DHCP is available on the LAN 5 If DHCP is not available on the LAN make a note of the STATIC IP parameters that must be used on the LAN in order to access Internet Alternative method to check if the PC laptop is operating using STATIC IP settings or DHCP 1 Navigate to Start gt Settings gt Network amp Dial Up Connections gt Local Area Connection gt Properties gt Internet Properties gt TCP IP gt Properties 2 If automatic settings are in use then the PC is using DHCP from the LAN rather than STATIC settings which would be indicated by the IP address fields being empty Rev HQ ST System Manual Page 24 of 32 APPENDIX D Check that the Selected HQ Site has a STATIC WAN IP Address Determine if the selected HQ Plus site has a STATIC WAN IP address or a registered DNS name that can be used by an Internet user to access devices HQ Pluses that are located behind the gateway router at the HQ Plus site TO VERIFY 1 Check with the ISP An assigned Static IP is provided at extra cost to the user Business operations that provide outside customers with access to company servers have a static IP or a registered DNS name for this purpose 2 confirm that the WAN IP address is STATIC log into the gateway router and check that the WAN IP setup is set for static operation 3 Determine that a static IP is entered for example 67 123 45 76 4 Makea note of this IP th
19. LAVA 5 Link System Manual Rev A00 Table of Contents Introduction System Design Theory of Operation of the LAVA HQ ST Link Primary Hardware Components of the HQ ST System ST Plus HQ Plus Secondary Hardware Components of the HQ ST System HQ Remote Console HQ Remote Poller Software Components of the HQ ST Link System HQ Basic Software ST Plus Configuration Console LAVA Ether Link Manager Utility LAVA HQ Plus Install Equipment Needed General METHOD 1 Headquarters Installation using HQ Basic recommended method METHOD 2 Headquarters Installation using Ether Link Manager and the Web Page LAVA ST Plus Install Equipment Needed General Installation of ST Plus Devices at the ECR Equipment Sites ST Configuration Console Operation Hardware Connection Software Connection HQ Basic Operation Hardware Connection Software Connection APPENDIX A Installation Checklist APPENDIX B Verify Access to the Internet from the LAN SS APPENDIX Check that the LAN Provides DHCP Setting Configurations Devices onthe LAN 24 APPENDIX D Check that the Selected HQ Site has a STATIC WAN IP Address APPENDIX E Test that the HQ Site is Properly Set Up and Working HQ Plus Installed APPENDIX F Test the End to End HQ ST Link Communications HQ and ST Installed APPENDIX G Troubleshooting APPENDIX H Master Reset to Factory Defaults APPENDIX I Installing the HO Plus on
20. Link Manager Utility This device management utility is used to locate display and configure the current network settings of the LAVA HQ Plus and ST Plus devices and to indicate the network settings of the Host PC that is connected to the LAN The Host PC network settings can be used to assist in selecting the static IP settings that may be required by the HQ Plus and ST Plus if DHCP is not available for operation on the LAN This utility operates on a LAN only The LAN must not block UDP broadcast packets Network security programs firewall may need to be disabled or edited to allow the UDP broadcast packets on the LAN The Host PC may be connected directly to the HQ Plus or ST Plus via a standard Ethernet cross over cable in order to bypass using the LAN environment The utility is downloaded from www lavalink com Rev A00 HO ST System Manual Page 5 of 32 LAVA HQ Plus Install Equipment Needed To set up an HQ Plus for polling you will need e polling software not supplied LAVA HQ Basic software See HQ Basic Operation on page 19 LAVA HQ Plus with power supply do not confuse power supply with that of ST Plus Windows based PC with 2 available COM ports 2 x DB 9 not supplied two separate computers could also be used for polling software and HQ Basic software if desired Ethernet cable CAT 5 UTP with RJ 45 connectors not supplied one straight through serial cable DB 25M to DB 9F not supplied
21. O Remote Console or HO Remote Poller to the mix Polling software at the head office should be able to successfully poll an ECR or POS station at a remote store location to verify connectivity HQ Remote Console does not show ST Plus connections on the HQ Plus At the head office location Ensure that HQ Basic running at the head office has been configured to permit remote accesses At the location of the HO Remote Console Ensure that HQ Basic is properly installed on the host PC at the remote location This PC might or might not be the same PC that is hosting an HO Remote Poller but if these two devices are sharing one host PC then that PC needs two distinct serial ports one for each device to use Ensure that HQ Basic at the remote location is configured to address the same serial port that is connected to the serial port of the HO Remote Console Ensure that the serial port that HO Basic is addressing is connected to the serial port of the HQ Remote Console using a straight through serial cable Ensure power is supplied to the HO Remote Console Check that the LAN to which the HO Remote Console is connected has access to the Internet Check that the HO Remote Console is connected to the LAN with a Cat 5 UTP cable with an RJ 45 connector HQ Remote Poller does not poll the ECR POS station At the head office location Ensure that HQ Basic running at the head office has been configured to permit
22. ORTSTOPBITS 0 09 56 47 2CSTRS 0 PORTPARITY O NONE lt CR lt LF gt 09 56 47 amp CSTQ S 0 PORTPARITY 0 Disconnect Import Read Dump Debug Restore Defaults 7 Ataminimum you will need to set up the network connectivity the home IP port and the identification key LAVArecommends using DHCP at the store to simplify connectivity If you are configuring the network manually you wil need to supply the ST Plus with an IP address IP Address a subnet mask Subnet Mask and an address for the network s gateway Default Gateway The Home IP Port settings are the IP address and port for the HQ unit that will be used to poll this ST Plus Theldentification Key is user configurable security value that ensures that only HQ Plus devices and ST Plus devices with matching identification keys will communicate with each other 8 Optionally you can supply the device telephone number Device Tel No which is the number that the polling software will use when dialing to the ST Plus 9 Screens are available to configure the ST Plus serial port to the requirements of the ECR and polling software that will be used and to input store specific information Rev A00 HQ ST System Manual Page 17 of 32 Figure 10 ST Configuration Console screens Serial Settings Store Info Manager Info OPEN 6 0 Connected Firmware Revision 97 0280001011 2007 Network Serial Setings rove info
23. The device will always attempt to re connect to the HQ Plus s IP port as designated by the Home IP entry of the ST Plus Select this mode only if all ST parameters are set and correct Access the web page of the ST Plus to check its connection status When the ST Plus is in Activated mode the LAVA Ether Link Manager will not locate find the device In this case use the ST Configuration Console to make any changes The user may also make changes to the ST Plus s configuration by using the HQ Basic software utility running at the head office site or by using an HQ Remote Console device at any location NOTE As an option the basic network parameters can be set using the ST Configuration Console and STOP mode selected thereby allowing the installer to access the web page interface of the ST Plus to complete configuring the ST Plus for operation 10 Test the link See Test the End to End HQ ST Link Communications HQ and ST Installed on page 27 11 Attach the device to be polled ECR or POS station In general it is most trouble free to configure the serial port of the ST Plus to match the serial port of the ECR or POS station 12 If necessary troubleshoot the link using the troubleshooting chart See Troubleshooting on page 28 13 POLL AWAY Rev HQ ST System Manual Page 15 of 32 ST Configuration Console Operation The ST Configuration Console provides a Windows based interface for users to config
24. cations HQ and ST Installed on page 27 Rev A00 HQ ST System Manual Page 10 of 32 7 Attach the PC that will host the polling software The serial port of the polling host PC should be connected to the Modem port of the HQ Plus In general it is most trouble free to configure the serial port of the polling host PC to match the serial port of the HQ Plus and to ensure that serial settings and connections end to end from polling software to polled device are consistent 8 If necessary troubleshoot the link using the troubleshooting chart See Troubleshooting on page 28 Rev HQ ST System Manual Page 11 of 32 LAVA ST Plus Install Equipment Needed To set up an ST Plus for polling you will need LAVA ST Plus Configuration Console software LAVAST Plus with power supply do not confuse power supply with that of HQ Plus Windows based PC with 1 available COM port 1 x DB 9 not supplied Ethernet cable CAT 5 UTP with RJ 45 connectors not supplied one straight through serial cable DB 25M to DB 9F not supplied General ST Plus devices communicate over Ethernet LAN WAN facilities The devices must be configured with the appropriate IP addresses and port numbers for the specific LAN onto which these devices are to be connected The installer must know the correct network parameters to configure ST Plus devices for operation In general the ST Plus is very easy to install on a LAN that ha
25. d the TX pin is connected to the RX pin 3 Connect a comin serial port from the host PC to the modem connection of the HQ Plus The cable from the PC to the HO Plus is a standard straight through cable DB9F DB25M 4 Open a HyperTerminal com n connection using serial I O parameters that are compatible with the serial port setup at the HQ Plus and ST Plus devices See HyperTerminal on page 32 5 Enter AT ATZ and ATHO commands Enter AT The response should be OK This response indicates that the HQ modem is ready and operating nor mally Enter the tel number of the ST Plus to which the HO Plus is to connect for example ATDT5551234 The response should be CONNECTED 6 Typesome ASCII Text the characters that are typed will be echoed back as long as the loopback termination is in place on the ST Plus Also the TX and RX LEDs on the HQ Plus and ST Plus devices will both flicker to indicate that data is being transmitted and received Lower baud rates will be indicated by longer LED on times Rev A00 HQ ST System Manual Page 27 of 32 APPENDIX G Troubleshooting Problem Solution The ST Plus device cannot connect to the HQ Plus At the store location Ensure power is supplied to the ST Plus Check that the LAN to which the ST Plus is connected has access to the Internet Check that the ST Plus is connected to the store s LAN with a Cat 5 UTP cable with an RJ 45 connector C
26. en log out Reset the gateway router if possible 5 Access the site www whatismyip com The result from www whatismyip com must match the IP address that is entered as the static IP in the gateway router these results should ALWAYS come back the same Rev HQ ST System Manual Page 25 of 32 APPENDIX E Test that the HQ Site is Properly Set Up and Working HQ Plus Installed From the Internet open a TCP IP connection to the two ports that are associated with the HQ Plus If authentication is enabled the TCP IP connection will be established and dropped upon a character being sent Method Use HyperTerminal Winsock See HyperTerminal on page 32 or Telnet See TELNET on page 32 to connect to the WAN IP Port Base Connection will be for a short time only before Hyperterminal drops the connection The WAN IP Port Base 1 is tested in Test the End to End HQ ST Link Communications HQ and ST Installed on page 27 This verifies that ST Plus devices should be able to connect and communicate with the HQ Plus and the HQ Plus ports are forwarded through the gateway router Rev HQ ST System Manual Page 26 of 32 APPENDIX F Test the End to End HQ ST Link Communications HQ and ST Installed 1 Have the tel number of the ST Plus available for example 5551234 2 Place a loopback connector on the serial port of the ST Plus Serial port 2 is connected to pin 3 on the DB 25F connector an
27. er functions accesses HQ Remote Console Figure 7 HQ Remote Console DB 9F serial connector The HQ Remote Console provides an output of the current connection status of the system via the serial port on the HQ Remote Console device The data output is a duplicate of the output from the main HQ Plus which may be located elsewhere on the WAN LAN or Internet The PC that is connected to the serial port of the HQ Remote Console runs the HQ Basic utility The same control capabilities exist at the HQ Remote Console site at the main HQ Plus The HQ Remote Console can be located anywhere where there is an Internet communication capability available Only one HQ Remote Console may be associated with any one HQ Plus and the site LAN requirements are the same as for an ST Plus installation The HQ Remote Console communicates with the main HQ Plus in a way similar to that used by a standard ST Plus HQ Remote Poller Figure 8 HQ Remote Poller DB 25F serial connector The HQ Remote Poller hardware provides the capability to use polling software applications to poll and communicate with the ST Plus devices that are connected to the main HQ Plus Only one HQ Remote Poller may be associated with any one HQ Plus The site LAN requirements are the same as for an ST Plus installation Rev A00 HQ ST System Manual Page 4 of 32 Software Components of the HQ ST Link System While not essential to the main task of polling over IP the
28. ext Select the modem type as Standard 56000 bps Modem Press Next Select the COM port that will be used by the modem this COM port will be reserved for modem use only Press Next After installing go to the Properties of the modem and set the properties Set the properties of the modem as follows Maximum Port Speed 115K or as required for communicating with the ECR serial port Dial Control leave the option unchecked no D T signal from HQ Speaker volume n a REBOOT the PC then go back in to run the diagnostics to verify Query Modem that the modem is operating properly This completes the installation of the modem This modem will be selected for use when setting up the application polling software in the operating parameters Rev A00 HQ ST System Manual Page 31 of 32 APPENDIX J Windows Installation Tools for Use with HQ Plus and ST Plus Devices Web Page Interface on HQ Plus and ST Plus Use Windows Internet Explorer or similar web browser to access the HQ Plus or ST Plus to configure the device for operation To use the web page the user must know the IP address ie http 192 168 0 35 of the HQ Plus or ST Plus and the Host PC must be on the same LAN IP segment as the HQ Plus or ST Plus Setup of the HQ Plus is performed using the web page interface If an ST Plus is operating in activated mode only the web page status page will be available no changes can be made via the web page
29. h each HQ Plus on the LAN 1 Assign STATIC Network IP parameters to each HQ Plus Use the LAVA Ether Link Manager utility See LAVA Ether Link Manager Utility on page 5 to configure the LAN NETWORK settings of the HQ Plus then on knowing the IP address of the HQ Plus use the web page See Web Page Interface on HQ Plus and ST Plus on page 32 to configure any parameters on the HQ Plus 2 Confirm that two TCP socket ports are assigned to each HQ Plus The default ports are 4098 and 4099 that is a base port and a base 1 port Use the web page interface to the HQ Plus to configure the base port number of the HQ Plus The second port number is computed automatically based on this first value 3 Forward the HQ Plus IP address base and base 1 ports Port Forward the HQ Plus IP address base and base 1 ports through the gateway to allow access to the HQ Plus s IP address ports from the Internet Use the information provided on www portforward com to accomplish the port forwarding procedure on your particular installed gateway router 4 Configure the serial parameters Configure the serial port of the HQ Plus to match the requirements of the equipment that is to be connected to the serial port of the Plus SPECIAL NOTE Some application software programs that communicate with a serial modem expect that the modem is installed as a device under Windows In this case follow the procedure to install the HQ Plus as
30. heck that the ST Plus has been given the IP address and port of the HQ Plus to which you want to connect Check that DHCP is enabled on the store s LAN or if not that the ST Plus has been supplied with a unique IP address appropriate net mask and gateway address Ensure that the ST Plus has an Identification Code that matches that of the HO Plus to which you want to connect At the head office location Ensure power is supplied to the HQ Plus Check that the LAN to which the HO Plus is connected has access to the Internet Check that the HQ Plus is connected to the LAN with a Cat 5 UTP cable with an RJ 45 connector Check that the HO Plus has been given the IP address of the gateway router it will use for Internet access Check that the two ports that the HQ Plus will use for communication to the ST Plus have been mapped on the gateway router of the head office Ensure that the HQ Plus has a static IP address Ensure that the HQ Plus has an Identification Code that matches that of the ST Plus that will be contacting it The ST Plus and the HQ Plus see each other but polling does not work At the store location Ensure that power is supplied to the ECR or POS station that you want to poll Ensure that the ECR or POS station serial port is connected to the ST Plus with a straight through serial cable Ensure that the ST Plus has been assigned a telephone number that polling sof
31. nternet yet again and back to the HQ Remote Poller then finally to the remote host PC This will only happen when all aspects of the full HQ ST system are working with the exception of the Remote Console Rev HQ ST System Manual Page 29 of 32 APPENDIX H Master Reset to Factory Defaults In the event that the HQ Plus or ST Plus must be reset to the factory default settings use the following procedure 1 With power OFF remove the cover unscrew 4 screws 2 Properly install a jumper across the pins marked J15 On the HQ Plus use the first two pins closest to the J15 mark Additional option connect the Ethernet cable to the LAN 3 Power ON the device 4 Wait about 30 seconds If the Ethernet cable is connected from the device to the LAN wait until the Green LED Link Light at the RJ connector of the device turns ON 5 Power OFF 6 REMOVE the jumper from J15 7 The device is now at factory default settings Verify if required 8 Re fit the cover onto the device Rev A00 HQ ST System Manual Page 30 of 32 10 APPENDIX I Installing the HQ Plus on the PC as a TAPI Modem Verify that a COM n serial port is available for the exclusive use of the modem that is to be installed Go to the CONTROL PANEL and select the Phone amp Modem icon Select the Modems tab Press the Add button to go to the Install new Modem wizard Choose the option to select the modem from a list Press N
32. ore name Store no Address Voice telephone no City State province Zip postal code Country ROUTER INFORMATION ST Plus unit no if site has more than One Default gateway DNS server IP HTTP port Assigned local TCP port ST PLUS DEVICE NETWORK INFORMATION Device name Home IP port Device telephone no Device DNS Identification key DHCP enabled O Yes DHCP server required If not using DHCP supply the following IP address Subnet mask Default gateway DNS server IP HTTP port Rev A00 HO ST System Manual Page 21 of 32 LAVA recommends completing this worksheet before attempting to install an ST PLUS to ensure that all necessary configuration parameters are known ST PLUS DEVICE SERIAL INFORMATION match serial port settings to ECR Bits per second 115200 o 57600 38400 default o 19200 o 9600 o 4800 2400 1200 300 110 Data bits o 8 data bits default o 7 data bits Stop bits o 1 stop bit default 2 stop bits Parity o No parity default o Even parity o Odd parity Flow control o None default o Hardware o XON XOFF ECR CONNECTOR AND SERIAL INFORMATION match serial port settings to ST Plus unit ECR type ECR serial connector DB 9 DB 25 RJ 45 Bits per second o 115200 o 57600 o 38400 o 19200 o 9600 o 4800 o 2400 o 1200 o 300 o 110 Data bits
33. r default values Hg Extended Data Management SLOT 128 Query Firmware Revision 99 99 08 02 11 2007 Network Settings Serial Settings n Settings MI ECHO Enabled Bits persecond 38400 Display Result Code verbose Result Colles V1 Data bits 8 Auto Answer 50 1 Parity None CJ DSR Control amp 81 DCD Control amp C1 Stop bits 1 Flow control Hardware DTR Control amp D1 o OTR Control 8D Allow Remote Modem DTR Control 826 9 Connect the HQ Plus Modem port to the PC s second COM port using the DB 9F to DB 25M serial cable 10 Connect the HQ Plus s Ethernet port to the store LAN on which the Default Gateway is located 11 Mapa TCP port nnnn default port number is 4098 on the headquarter s gateway to allow control and negotiation data to pass to remote units Consult your router s documentation for this step 12 Mapa TCP port nnnn 1 default port number is 4099 the headquarter s gateway to allow modem data to pass to remote units Consult your router s documentation for this step 13 Test the link See Test that the HQ Site is Properly Set Up and Working HQ Plus Installed on page 26 See Test the End to End HQ ST Link Communications HQ and ST Installed on page 27 14 Attach the PC that will host the polling software The serial port of the polling host PC should be connected to the Modem port of the HQ Plus In general it is most trouble free to configure
34. remote accesses At the location of the HO Remote Poller Ensure that the polling software is properly installed on the host PC at the remote location This PC might or might not be the same PC that is hosting an Remote Console but if these two devices are sharing one host PC then that PC needs two distinct serial ports one for each device to use Ensure that the polling software at the remote location is configured to address the same serial port that is connected to the serial port of the ECR POS station Ensure that the serial port that the polling software is addressing is connected to the serial port of the HQ Remote Poller using a straight through serial cable Ensure power is supplied to the HQ Remote Poller Check that the LAN to which the HQ Remote Poller is connected has access to the Internet Check that the HQ Remote Poller is connected to the LAN with a Cat 5 UTP cable with an RJ 45 connector NOTE An operating HQ Remote Poller setup is in fact an exercise of most aspects of the HQ ST Link system This is because a poll directed from an HQ Remote Poller must successfully pass from the location of the HQ Remote Poller over the Internet to the HQ Plus running at the head office out to the Internet again and over to the ST Plus at its store location through to the ECR or POS station being polled then back to the ST Plus again and out to the Internet again and over to the HQ Plus then out to the I
35. rts of the HQ Plus These ports can be used by the HO Remote Poller and Remote Console to connect to the HQ Plus The HQ Basic connections table also provides access to a variety of debugging log filters shown on the right Double clicking on an ST Plus entry in the connection table opens screens for that ST Plus and makes it possible to make and upload changes to a remote ST Plus device Similarly double clicking on the Console port or Control port entry in the connection table allows configuration of these ports Rev A00 HQ ST System Manual Page 19 of 32 Rev A00 Figure 13 HQ Basic network connections serial port settings Firmware Revision STP 01 000001 08 2007 Network SenaiSemngs Store info Manager into Nama Ouzon Technical ino Becurty into Suorat Mask Ostra 10112 294 264 2640 10111 DNS Server IP HTTP Pot 10111 so Device Tel No Device DNS Key 124205120 09192 00140400000000000000000000000000 Firmware Revision STP 01 00 0001 08 2007 Network Serial store info Managerinfo Technialinfo Securty info Bes par second 38400 Data bts 0 Stop bats Figure 14 HQ Basic store info manager info Firmware Revision STP 01 000001 08 2007 Network Serial Store info Manager into Store Name Store ECR Type Tectmical info Secur
36. s DHCP support If the LAN does not provide DHCP then determine or obtain the set of static IP addresses that are to be used by the ST Plus on the LAN P address of the ST Plus NetMask IP e Gateway IP DNSIP required if DNS is used to contact HO site Make a note of these IP addresses They will be entered as part of the network settings of the ST Plus The essential operating parameters will typically be pre configured before installation at the remote location 1 Use the ST Configuration Console or web page interface to set up the ST Plus for the HQ ST Link operating requirements The essential parameters are Network settings either DHCP or static IP settings Call Home IP address and port these are the IP base port of HQ Plus 2 Usethe ST Configuration Console or web page interface to set up the ST Plus optional parameters Optional parameters include Device Name for location identification Store Telephone ID tel number used by the polling software Installation of ST Plus Devices at the ECR Equipment Sites Before Proceeding Complete the relevant network parameters checklists on the LAN Complete the site Installation Checklist See Installation Checklist on page 21 See Verify Access to the Internet from the LAN on page 23 See Check that the LAN Provides DHCP Setting Configurations to Devices on the LAN on page 24 1 Install the ST Plus Configuration Console software on the comp
37. t of the ST Plus Whenever the ST Plus is reset or powered up the ST Plus establishes this connection and expects the HQ Plus to send an I HQ Plus still see You ST Plus packet to the ST Plus once every three minutes at a minimum If the ST Plus does not receive this keep alive message from the HQ Plus the ST Plus will reset and try to re connect to the HQ Plus Similarly in the event of some change at the ST Plus s site the ST Plus will re connect to the HQ Plus Typical incidents could be power cycling off and on an IP address change of the ST Plus due to dynamic IP address re assignments re location of the ST Plus initial installation of the ST Plus interruption of Internet service and so on The HQ ST System provides a telephone modem like communications environment to the equipment connected at both ends However the data path between the ST Plus and HQ Plus is over Ethernet using TCP IP communications The Ethernet TCP IP communications are used only as the communications medium between the HQ Plus and the ST Plus devices and are invisible to the serial side data I O activities at the HO Plus and ST Plus devices Figure 1 HQ ST Layout STORE 1 EIS HQ Plus n STORE 3 Internet HEADQUARTERS Rev A00 HQ ST System Manual Page 1 of 32 Primary Hardware Components of the HQ ST System The ST Plus and HQ Plus are the two essential hardware components in an HQ ST Link ST Plus devices attached to
38. the PC as a Modem APPENDIX J Windows Installation Tools for Use with HQ Plus and ST Plus Devices Web Page Interface on HQ Plus and ST Plus PING Function IPCONFIG Function HyperTerminal TELNET Rev HQ ST System Manual Page i Introduction System Design The LAVA HQ ST Link consists of ST Plus devices installed at each store The ST Plus devices communicate with an assigned and dedicated HQ Plus device at the head office The ST Plus devices are attached to the cash register s in each store and to the store s Internet connection Polling software running on a head office computer can poll each cash register via the HQ Plus The system is supported by the included ST Plus Configuration Console application which makes configuring ST Plus units simple and at the head office by the HQ Basic application which shows the connection status of ST Plus devices in stores The system is also enhanced by the HQ Plus Remote Console and the HQ Plus Remote Poller hardware interfaces that enable an installer or owner to perform head office tasks from other locations Theory of Operation of the LAVA HQ ST Link A LAVA HQ ST Link provides reliable always on line communication path between remote distributed ST Plus devices and a centrally located HQ Plus device The ST Plus establishes a TCP IP connection to the IP address TCP port of a designated HQ Plus This connection then provides the HQ Plus with the current IP address TCP por
39. the connection cannot be established Rev A00 HO ST System Manual Page 32 of 32
40. tware at the head office can use to poll as if it were dialing a modem Ensure that all parameters of the serial port on the ECR or POS station are configured for polling according to the manufacturer s directions baud rate parity stop bits flow control etc Ensure that all parameters of the serial port on the ST Plus are configured to match those of the ECR or POS station baud rate parity stop bits flow control etc At the head office location Ensure that the polling software is properly installed on the host PC Ensure that the polling software is compatible with the ECR or POS station that you wish to poll Ensure that the polling software is configured to use a serial port with the parameters to which the host PC s port has been set Ensure that the polling software is configured with the telephone number of the ECR or POS station that you want to poll Ensure that the polling software is configured to use the serial port on the host PC that is connected to the HQ Plus Ensure that the correct serial port of the host PC is connected to the Modem port of the HQ Plus using a straight through serial cable Ensure that all parameters of the serial port on the host PC are configured for polling according to the manufacturer s directions baud rate parity stop bits flow control etc Ensure that the correct serial port of the host PC is connected to the Modem port of the
41. ty info Assess Telephone No ew Name Company Office Telephone Cet No Pager No Home Telephone Emain 02 Firmware Revision 3TP 01 00 0001 08 2007 Network Setngs Store info Manager info Securty info Name Telephone Cot No Pager No Telephone Emas Figure 15 HQ Basic technical info security info Firmware Revision STP 01 00 0001 08 2007 Network Serial Setings Store info Manager info Technical nto Securty nto Firmware Revision 3TP 01 00 0001 08 2007 Network Serial Setings Steve info Manager Secure nt Nama Company Office Telephone Pager No Hore Telephone et 02 HQ ST System Manual Page 20 of 32 APPENDIX A Installation Checklist This installation checklist will assist installers of ST Plus devices when planning a store installation of an HQ ST Link It exists as a PDF on the Installation CD from which it can be printed in any desired quantity ST PLUS UNIT LAVA COMPUTER MFG INC INSTALLATION 2 VULCAN STREET TORONTO ONTARIO M9W 1L2 WORKSHEET TEL 416 674 5942 FAX 416 674 8262 www lavalink com Rev A00 LAVA recommends completing this worksheet before attempting to install an ST PLUS to ensure that all necessary configuration parameters are known SITE INFORMATION St
42. ure the network and serial port settings of an ST Plus device These settings are required for the operation of the ST Plus in an HQ ST Link It also provides an interface for supplying store specific information for storing in an ST Plus These details are not used for connectivity but may be used as contact information or for store identification from the head office Hardware Connection The ST Configuration Console software runs on a host PC that has a serial port connected to the serial port of the ST Plus device using a straight through serial cable The ST Plus end of the cable will need a DB 25 male connector the host PC end of the cable will probably need a DB 9 female connector depending on the serial port connector being used on the host PC Software Connection NOTE The ST Plus Configuration Console software can only establish a connection to the attached ST Plus in the five second interval following the powering on of the ST Plus device The serial port of an ST Plus device is designed to fall back to an operational mode after this five second window To establish a connection between the ST Plus and the ST Plus Configuration Console follow the following steps 1 Connect the serial port of the ST Plus to the serial port of the host PC that the ST Plus Configuration Console will 2 Start the ST Plus Configuration Console software 3 Ensure that the serial port selected in the dialog box at the bottom left of the ST
43. uter and open the application 2 Connecta straight through serial cable to the serial port of the ST Plus and to the computer with the ST Plus Configuration Console software Choose the COM port to which the ST Plus is attached and click Connect 3 Cycle power on the ST Plus On ST Plus boot up the data fields of the ST Plus Configuration Console will be populated with the settings of the ST Plus Rev A00 HQ ST System Manual Page 12 of 32 4 Inthe screen that appears DHCP should be checked on unless you are manually configuring network settings 157 Plus Configuration Console COM14 OPEN 9600 n 8 1 Connected 11192007 Firmware Revision STP 03 00 00 19 11 2007 Network Serial Settings Store info Managerinfo Technicalinfo Security info Device LAVA STORE IP Address 0000 Subnet Mask 0000 DHCP Enabled Default Gateway 0000 DNS Server IP DHCP Enabled HTTP Port Home IPiPort Device Tel No 555 5555 Device DNS Identificahon Key 001407 00000000000000000000000000 Rx Debug Data 16 56 26 amp CSTRS O DEVICEFIRMREV STP 03 00 DONG 11 2007 CR LF 16 56 8CSTOS40 16 56 26 lt SCSTRS O PORTFLOWCONTROCIO NONE CR LF 16 58 8CSTOS 0 PORTFLOWCONTROL O 16 56 26 SCSTRSID PORTSTOPEITSIO et 16 58 28 4CSTOSI0 PORTSTOPETSIO 16 56 26 c STRS O PORTPARIT Y OJ NONE CR LF 16 56 26 gt 3 570510 PORTPARITYI0
44. xternal device such as a PC to make a telephone modem call that is using a conventional modem dialing string of the format ATDT5551234 The HQ Plus comes in versions that support up to 126 30 8 ST sites Figure 5 HQ Plus 126 HQ Plus 30 HQ Plus 8 A set of LEDs on the HQ Plus indicates the status of the serial ports of the device and the number of active ST Plus connections Figure 6 HQ Plus LEDs LED DESIGNATIONS Console Control Modem Active Le All lit 121 Bit walk 0 coi nx Tx x m The number of active connections has a binary representation When there are no active connections the connection LEDs light and unlight in sequence creating a bit walk When connections exist the number of connections is represented by the sum of the values in each box above For example if the 647 47 and 1 LEDs were lit the number of active connections would be 69 Rev A00 HQ ST System Manual Page 3 of 32 Secondary Hardware Components of the HQ ST System The HQ Remote Console and HQ Remote Poller provide the capability to locate a parallel HQ site which can be readily re located The HQ Remote Console and the HQ Remote Poller can be deployed as standalone devices at the same or at separate sites Enabling and disabling of the remote devices is controlled from the main HQ Plus through the HQ Basic software control to allow or disallow remote console and remote poll
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