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KVH Industries L2 Car Satellite TV System User Manual

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2. Shipping Restraint Forward Shipping Restraint Hex Screws and Washers KVH is not liable for damage 5 Place the entire antenna unit into its shipping box caused by improper shipping using the original packaging material 5 10 System Specifications Appendix A System Specifications Physical Characteristics Table A 1 Power 11 16 volts DC 2 5 amps TracVision L2 System nominal 3 5 amps peak Specifications Dimensions Weight 32 wide x 14 8 high 33 lbs LNB Dual Output Tracking Better than 30 sec Maintenance Port 9600 bps 8 N 1 EIA RS232 Pointing System Elevation Range 15 to 75 Azimuth Range 720 Position Repeatability 0 1 Environmental Operating Temperature 13 F to 131 F Storage Temperature 40 F to 185 F Humidity to 100 percent 54 0195 Rev A A 1 Comprehensive TracVision L2 System Wiring Diagram Appendix B Comprehensive TracVision L2 System Wiring Diagram The wiring diagram is presented on the following page 54 0195 Rev A B 1 z y pa 9 L 8 kan 1000 08 ON foa
3. Installation Bolts and Washers Installation Rotating Plate Shipping Restraint 1 of 2 Rotating Plate Shipping Restraint Forward Rotating Plate Shipping Restraint 14 Place the radome onto the baseplate labels facing the sides of the vehicle and secure in place using the 8 pan head screws and flat washers removed in Step 9 15 Drill the cable access hole marked in Step 4 in the vehicle s roof 54 0195 Rev A Shipping Restraint Figure 2 9 Rotating Plate Shipping Restraint Storage Figure 2 10 TracVision L2 Shipping Restraints Storage Position 2 7 A Guide to TracVision L2 2 3 Connecting System Components The following sections provide instructions for properly wiring the antenna unit to the components inside the vehicle Locating the Switchplate Before running cables you need to determine the location for the TracVision L2 switchplate 1 The switchplate should be installed in a dry flat location within reach of the cables that will connect to the antenna unit 2 Once you ve decided on a suitable location create a panel cutout in the mounting surface Figure 2 11 illustrates the mounting dimensions and a full size template has been provided in Appendix C All connecting cables will be routed through this cutout Figure 2 11 p 1 85 Switchplate Cutout Dimensions A eget Kab i 2 35 Figure 2 12 shows
4. Switchplate Template Appendix C Switchplate Template 1 85 54 0195 Rev A C 1 EchoStar IRD Activation Procedure Appendix D EchoStar IRD Activation Procedure If you have purchased a DISH Network system there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it This has been known to happen in IRDs that have not been activated within several months of their manufacture The following process is a manual method of acquiring the satellite for the first time so that the IRD can download the most It will be necessary to have a PC up to date satellite and programming data allowing it to available to complete the manual automatically acquire the satellite from then on acquisition and activation procedure Please refer to your EchoStar IRD user manual for complete instructions on the IRD the remote control and the command screens Manual Satellite Acquisition and IRD Activation 1 Turn on the TV and EchoStar IRD 2 Using the EchoStar remote press MENU The Main Menu will come up on the screen 3 Select 6 System Setup 4 Select 1 Installation 5 Select 1 Point Dish Signal The Signal Strength Screen will appear 6 Using the remote select the zip code box on the screen and input the local zip code The screen will show you the Azimuth and Elevation to the satellite Write this down 7 Connect a
5. 2 11 Switchplate Maintenance Port 2 15 PC Data Cable DB9 Connector a awa 668 00 0008 2 15 Remote Dish Wiring Configuration 2 16 Be Aware of Objects that Might Block the Satellite Signals ccoommmmmn r 3 1 Switchplate Front Panel Xa Kakai Ka nericara iris 3 2 Switchplate Maintenance Port 4 6 PC Data Cable DB9 Connector 4 6 Antenna PCB and Rotating Plate 5 3 Close up of Connecting Rod and E ring 5 3 Antenna Assembly 2a mad aa 6248 errata ae 5 4 Rot ting Plate ceci A ee eee ee 5 4 Removing the PCB Cover ci nn kA WG KAKA 5 5 PCB Connector Locations Rear View 5 6 Attaching the Shipping Restraints to the Antenna Baseplate o o ooooo 5 10 Securing the Forward Shipping Restraint 5 10 List of Tables Table 1 1 Table 2 1 Table 2 2 Table 2 3 Table 2 4 TracVision L2 Packing List oc aap aa pal apay ad vee 1 2 Installation Process 34 2d202dekedcedeveseeedese ves 2 1 Kitpack Contents cick eee PALA ee bees 2 2 TracVision L2 Operational Messages 2 14 DIRECTV On screen Messages 2 14 Table 3 1 Table 4 1 Table 5 1 Table A 1 Table F 1 Table F 2 Table F 3 Table F 4 54 0195 Rev A Status Indicator Conditions 2 62 2 wa ede sca was cece s 3 3 Troubleshooting Matrix o o ooooooooooo 4 1 Field Replaceable Un
6. POS 348 8 22 0 1987 POS 348 8 23 8 1965 Signal Peaked AZ 348 77 EL 23 23 RF 2004 Tracking Satellite POS 348 8 23 3 2100 POS 348 8 23 3 1840 Saved Sat Pos AZ 348 76 EL 23 29 POS 348 8 23 3 2190 POS 348 8 23 3 2010 Instant On Startup Sequence 2PGM KVH TracVision I2 Rev X Version X XX instant ON 5 25 gt 55 2532 gt PASS Limit Switch Status eee Initializing IRD Send APG OSD On Try MPG IRD Send MPG OSD Type On Switch Back Send APG OS Try MPG IRD Send MPG OS D On Type D On to Echostar IRD Type Switch Back to Echostar IRD Type IRD STATUS Saved Sat Pos FAIL None EL 22 5 xxx Tnitializing Rate Bias POS 360 0 33 9 2625 E 4 Serial Number XXXXXXXX System skips limit switch test is expected FAIL is expected with no IRD data connection Startup Data Sequences VEL INDEX Az 1996 El 2182 Expected range is 1700 2300 RATE BIAS PASS Az amp El values above are within valid ranges xxx Tnitializing Finetune POS 360 0 23 1 1575 Signal Peaked AZ 0 00 EL 22 50 RF 1919 zk Tracking Satellite POS 360 0 22 5 1917 POS 360 0 22 5 1976 Switch held wrong satellite SAT SELECT switch pressed Exclude No longer search AZ 0 0 EL 22 5 KVH TracVision I2 Rev X Version X XX Serial Number XXXXXXXX Limit Switch Test Limit Switch S
7. 4 1 4 Satellite Coverage Issue TracVision L2 will provide outstanding reception throughout the entire coverage area for your satellite television service of choice However signal quality can be degraded as you approach the For your convenience KVH fringe coverage areas Refer to your satellite television service provides links to several web sites manual to check the viable coverage area that offer satellite coverage information Simply go to our web site at www kvh com footprint 4 1 5 Vehicle Turning During Startup dee himi If the vehicle turns during the 60 second startup and initialization sequence that occurs immediately after turning on the power to the TracVision L2 unit the antenna gyro will record that variable motion as standing still This may cause the antenna to track improperly To solve this problem turn the TracVision L2 off for at least 10 seconds Turn the system back on making certain that the vehicle is either motionless or travelling in a straight line for the 60 seconds immediately following power up 4 1 6 Incorrect or Loose RF Connectors As part of preventive maintenance described in Section 5 Baseline RF levels are included as Maintenance KVH recommends checking the antenna unit part of the startup sequence cable connections A loose RF connector can reduce the signal provided in Appendix E quality Refer to Section 2 3 2 Connecting the Antenna to the IRD for directions o
8. 2 16 4 Press the switchplate s POWER button to apply power to the TracVision L2 system and wait for the system to fully initialize Data should be scrolling on the PC display to identify any system problems detected If no data is seen recheck your connections and the terminal software setup 5 After completing the review of the startup and operational routines shut down the system 2 6 Configuring TracVision L2 for Remote Satellite Dish Operation In some campground locations dense foliage will block the satellite signal In these situations a remote portable antenna may be the only solution to satellite signal reception The wiring option for the remote dish is very simple and should be installed when the TracVision L2 is installed A high quality A B switch should be used to change from TracVision to remote antenna operation The recommended wiring arrangement for remote dish operation is illustrated in Figure 2 18 Antenna Common A B A B Switch A B 4 Ng Remote Dish Using Your TracVision L2 3 Using Your TracVision L2 For TracVision L2 to receive the satellite signals the antenna must have a clear line of sight to the satellite If you only receive intermittent signals or the antenna cannot find the satellite check around your vehicle for any objects that could be blocking the signal such as trees buildings highway overpasses etc Figure 3 1 Be Aware of Objects that Might Block the
9. A Guide to TracVision L2 Satellite Television Installation Instructions User s Guide Technical Manual TracVision L2 Owner s Manual Addendum 5 ECO 6119 The following information applies to Revision A of the TracVision L2 Owner s Manual KVH Part Number 54 0195 A protective cover has been added to the switchplate to guard against damaging electrostatic discharges ESD which may occur during installation Figure 2 11 2 3 Connecti ng Syste m Com pone nts Switchplate Cutout Dimensions Figure 2 11 and the template on the following page have been i j changed to show the new switchplate cutout dimensions which have been widened to accommodate the protective cover ln Figure 2 13 shows the switchplate connectors as they appear within i the new cover 2 5 Input Power 412 VDC Ground Mee etn aut ee Figure 2 13 Switchplate Mounting Hole 1 of 2 Switchplate Connectors RJ11 Jack Data Cable to IRD Optional Data Power Connector Maintenance Port DB9 Connector 54 0195 Addendum to Rev A 1 Appendix C Switchplate Template 54 0195 Addendum to Rev A A Guide to TracVision L2 ADDENDUM TracVision L2 Owner s Manual Addendum ECO 6040 The following information applies to Revision A of the TracVision L2 Owner s Manual KVH Part Number 54 0
10. A Guide to TracVision L2 On screen messages are not available with a DISH Network IRD Before you can start watching satellite TV using your TracVision antenna you will need to activate your IRD Refer to Section 2 4 Activating the IRD for more details Table 1 1 Trac Vision L2 Packing List Cables for the TracVision L2 are stored beneath the antenna unit during shipping 1 2 1 TracVision L2 Components The antenna unit includes the antenna positioning mechanism signal front end power supply and control elements These elements include antenna drive controls and mechanisms the cable wrap subassembly antenna gyro sensor power conditioning and regulating circuits and the RF detector The antenna is a parabolic dish mounting a dual output low noise block LNB converter with built in preamplifier A molded ABS radome encloses the baseplate and is secured in place with standard fasteners Connectors on the back of the baseplate join the power signal and control cabling from units inside the vehicle 1 2 2 Integrated Receiver Decoder IRD The IRD purchased separately receives satellite signals from the antenna unit for signal decoding processing and channel selection and sends the signals to the TV set for viewing In addition messages can be sent from the IRD to the antenna unit and messages can be received from the antenna unit for display on the television screen The IRD also provides the interface for
11. Connector on Switchplate Optional TracVision RF Connectors RF1 RF2 DC Power RHCP VHF UHF 13V Multiswitch Out 2 Out 3 fF 5 OO O 1 Connect the RF cable tagged RF1 to the multiswitch input labeled LNB RHCP 13V 2 Connect a second RF cable to the multiswitch input labeled LNB LHCP 18V 3 Connect the multiswitch outputs to individual IRD inputs Use RG 6 cable terminated with F type connectors for all RF connections Installation 4 Terminate all unused output connectors with 75 ohm DC blocks Channel Master 7184 Radio Shack 15 1259 or equivalent 2 3 3 Sealing the Cable Access Hole Once the RF and data power cables are connected to the antenna you need to seal and cover the cable access hole to protect against leakage 1 Completely seal the cable access hole with silicone sealant or RTV 2 Install the clamshell ventilator supplied in the kitpack over the cable access hole using three of the supplied 6 screws see Figure 2 15 6 Screws SL Clamshell Ventilator ON KAN a SN kb RF 8 Data Power Cables Cable Access Hole in Roof of Vehicle 2 3 4 Connecting the Switchplate to the IRD Optional The switchplate includes an RJ11 jack for connecting the system to an IRD s low speed data port This allows a compatible DIRECTV IRD to communicate with the antenna for automatic satellite selection Without
12. l I 3 Avoid turning for 60 seconds after turning on the antenna to allow the antenna gyro to inialize properly System Startup Connected to an IRD Low speed Data Port I Upon power up the system performs a set of startup routines 2 The antenna then searches for a TV satellite 3 Once the antenna finds a satellite it uses the IRD data connection to determine if the satellite signal can be decoded If the signal can be decoded by the IRD the antenna locks onto and tracks the satellite System Startup Not Connected to an IRD Low speed Data Port E Upon power up the system performs a set of startup routines If any errors are detected the Status indicator flashes quickly 3 4 times per second The antenna then searches for a TV satellite During this search the Status indicator flashes slowly 1 2 times per second Once the antenna finds and starts tracking a satellite the Status indicator comes on solid If your TV does not show a clear picture the antenna is tracking the wrong satellite Refer to Section 3 2 2 Using the Switchplate for Satellite Selection for instructions on selecting a different satellite Using Your TracVision L2 3 2 Tracking the Correct Satellite If your system is connected to an IRD s low speed data port follow the steps in Section 3 2 1 Using the IRD for Satellite Selection If your system is not connected to an IRD s low speed data port f
13. 2 3 2 4 2 5 2 6 3 1 3 2 INITOQUCLION 14460 eee 40 le PG BKA Rhee a eee 1 1 Digital Satellite Television ooooooooooooo 1 1 TracVision L2 System Overview eee eee 1 1 Lat TracVision L2 COMPONENTS AA 1 2 1 2 2 Integrated Receiver Decoder IRD cceeeeeeeeeeeeeeeeeeees 1 2 Materials Provided with TracVision L2 1 2 1 3 1 Additional Materials Required for TracVision L2 Use 1 3 installation AA AN 2 1 Choosing the Best Location 0 o ooooooooonoooo 2 3 Mounting the Antenna Unit 2 000 e eee eee 2 4 Connecting System Components 000 cece eee 2 8 2 3 1 Connecting the Antenna to the Switchplate 2 9 2 3 2 Connecting the Antenna to the IRD oooocnininninnnncccocacccnnnnnn 2 9 2 3 3 Sealing the Cable Access Hole ocoooocccccconoccccccccocccancnncncnnnos 2 11 2 3 4 Connecting the Switchplate to the IRD ooooooooocccononccccaccccno 2 11 2 3 5 Connecting the Switchplate to Vehicle Power 2 12 2 3 6 Connecting the IRD Ground Wire csconoconnnsicicininsa 2 12 2 3 7 Installing the Switchplate a ctenenimildoa sti 2 12 Activating the IRD asocio 2 13 Checking Out the System o ooooooommmmmmm oo 2 13 2 5 1 Checking Out the System Using an IRD Data Connection Laman 2 13 2 5 2 Checking Out the System Without an IRD Data CONNEGNIGN daa AN Anas 2 15 Configuring TracVision L2 fo
14. PRODUCT FURNISHED HEREUNDER KVH MAKES NO OTHER WARRANTIES EXPRESS IMPLIED OR ARISING BY CUSTOM OR TRADE USAGE AND SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE SAID EXPRESS WARRANTIES SHALL NOT BE ENLARGED OR OTHERWISE AFFECTED BY TECHNICAL OR OTHER ADVICE OR SERVICE PROVIDED BY KVH IN CONNECTION WITH ANY PRODUCT KVH s liability in contract tort or otherwise arising out of or in connection with any product shall not exceed the price paid for the product INNO EVENT SHALL KVH BE LIABLE FOR SPECIAL PUNITIVE INCIDENTAL TORT OR CONSEQUENTIAL DAMAGES OR LOST PROFITS OR GOODWILL INCLUDING ANY DAMAGES RESULTING FROM LOSS OF USE DELAY IN DELIVERY OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OR USE OR POSSESSION OF ANY PRODUCT OR ANY OTHER OBLIGATIONS RELATING TO THE PRODUCT EVEN IF KVH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES If any implied warranty including implied warranties of merchantability and fitness for a particular purpose cannot be excluded under applicable law then such implied warranty shall be limited in duration to ONE 1 YEAR from the date of the original retail purchase of this product by the original purchaser Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages so the above limitations may not apply to you This warranty gives you specific legal rights and you may als
15. been turned off for more than approximately four hours This message appears for about 10 seconds Refer to your DIRECTV User s Manual for specific messages displayed by your system Installation 2 5 2 Checking Out the System Without an IRD Data Connection To ensure that the system is configured and operating properly you will need to check the data provided in the system s startup routine To do so you need to connect a PC to the antenna baseplate s maintenance port The diagnostics procedure requires terminal emulation software such as PROCOMM or Windows Terminal or Hyperterminal Use the settings appropriate to your application 1 Connect one end of a PC data cable to the maintenance port connector located on the rear of the switchplate see Figure 2 16 To access this connector you may need to remove the switchplate from the mounting surface Figure 2 16 Switchplate Maintenance Port Figure 2 17 PC Data Cable DB9 Connector Maintenance Port DB9 Connector 2 Connect the other end of the PC data cable to the serial port on the PC a 9 pin 25 pin connector adapter may be needed for some PCs 3 Open the terminal emulation software and establish the following settings e 9600 baud e no parity e 8 data bits e 1 start bit e 1 stop bit e no flow control 54 0195 Rev A 9 15 A Guide to TracVision L2 Figure 2 18 Remote Dish Wiring Configuration
16. cover of this manual Table 5 1 Field Replaceable Units Should the fuse ever need to be replaced TracVision L2 uses a 5x20mm 3 15 amp 250 volt fast blow fuse 5 3 Replaceable Parts TracVision L2 has been designed with durability and low maintenance in mind If you experience an operating problem or otherwise require technical assistance contact your local authorized TracVision L2 dealer installer first Have the antenna unit serial number ready with a list of the trouble symptoms If an authorized dealer installer is not located nearby contact the factory directly at the telephone facsimile or e mail listings inside the front cover Replacement part numbers for units that can be serviced in the field are listed in Table 5 1 These parts may be obtained from any KVH authorized dealer installer Part Name Part Number Radome Assembly 02 0953 08 Baseplate Assembly 02 1198 01 Data Power Cable 32 0730 28 RF Cable 32 0417 28 CPU PCB 02 1144 01 Antenna Gyro 02 1035 Antenna Gyro Gasket 24 0139 System Fuse 16 0017 3150 LNB 19 0056 It is recommended that all other technical difficulties be resolved by returning the TracVision L2 unit to an authorized service provider Maintenance 5 4 Field Replaceable Unit Procedures The following subsections provide detailed procedures for repairing or swapping out field replaceable units The procedures refer to labeled items presented on the follow
17. data port follow the procedure in Section 2 5 2 Checking Out the System Without an IRD Data Connection 2 5 1 Checking Out the System Using an IRD Data Connection Turn on the IRD and press the switchplate s POWER button to power up the TracVision L2 system Observe messages on your TV screen to verify proper operation Some messages originate in the IRD others are generated in the TracVision L2 circuits Depending on your choice of satellite TV service and IRD the system may display several text messages on the television screen to aid in monitoring TracVision L2 performance These messages are not displayed when the IRD is displaying the Signal Strength Meter on the TV screen The messages and their meanings are described in Table 2 3 on the following page 54 0195 Rev A If a need arises to paint the radome ONLY use non meiallic automotive paint to avoid degrading the RF signal strength and the reception quality All IRDs are susceptible to AC power fluctuations that can result in the IRD locking up and requiring a reset Refer to Section 4 2 IRD Troubleshooting for a solution to this issue A Guide to TracVision L2 Table 2 3 TracVision L2 Operational Messages The DISH Network and some newer IRDs e g the Sony A50 give priority to internal IRD messages rather than on screen messages KVH recommends that the maintenance port be used to read installation related messages on a PC see Se
18. enter Tracking Mode and track the satellite for a minimum of 30 seconds Record the average RF signal value reported from the POS AZ EL RF messages An example of the message sequence and format is as follows POS 154 5 33 2 2521 12 The RF signal values while tracking shall be greater than 2000 and less than 3000 54 0195 Rev A 5 9 A Guide to TracVision L2 5 5 Preparation for Shipment If you need to repack the antenna unit for shipment the shipping restraints removed or stowed during installation must be replaced Follow these steps to reinstall the restraints When rotating the azimuth 1 Rotate the antenna unit so that the LNB is facing mechanism by hand go slowly away from the baseplate connectors Hitting the mechanical stops with excessive force will damage the 2 Attach the three restraints to the baseplate using azimuth limit switch the 4 20 x hex screws and washers provided in the kitpack and the nuts and washers removed from the baseplate as pictured in Figure 5 7 Figure 5 7 Attaching the Shipping Restraints to the Antenna Baseplate 3 Place the antenna bracket on the forward shipping restraint 4 Secure the forward restraint and bracket by wrapping two tie wraps around the bend in the forward restraint and the antenna bracket at the end of the LNB bracket Figure 5 8 2 tie wraps used Securing the Forward to secure CNB arm Forward Shipping Restraint Nuts and Washers
19. of the vehicle the drain holes are located as shown in Figure 2 4 Front of NG Ak Vehicle Factory drilled Drain Hole Positions E oS Soe If the roof s mounting surface is not perfectly flat as KVH recommends make sure the baseplate does not warp when you attach the antenna s mounting plates Refer to Section 2 1 Choosing the Best Location for further details Figure 2 4 Baseplate Connectors Facing Rear of Vehicle Factory drilled Drain Hole Locations 10a Alternate Drain Hole Locations If the antenna unit is installed with the baseplate connectors facing the front of the vehicle drill out s drain holes in the rear facing side of the baseplate as illustrated in Figure 2 5 The existing factory drilled drain holes shown in Figure 2 4 must then be plugged with silicone rubber sealant Angle of Hole relative to front Recommended i 3 16 Drain Hole Positions Drain Hole Angle relative to baseplate Angle of Hole relative to front Front of Vehicle Figure 2 5 Baseplate Connectors Facing Front of Vehicle Recommended Drain Hole Locations You MUST drill out the drain holes as indicated to ensure that any moisture that enters the baseplate is able to drain Ensure that factory drilled holes are completely sealed 54 0195 Rev A 2 5 A Guide to TracVision L2 Figure 2 6 Forward Sh
20. please wait Fast Flashing System error see Section 4 Troubleshooting 54 0195 Rev A 3 3 A Guide to TracVision L2 Don t forget to turn the system back on before you start driving again The antenna must be turned on to track the satellite while you are moving 3 3 Turning Off the System To turn off the TracVision L2 system simply press the switchplate s POWER button see Figure 3 2 3 4 Watching Television TracVision L2 is designed to operate as efficiently and as reliably as possible whether your vehicle is in motion or parked Using Your TracVision L2 When Parked When your vehicle is stopped it is not necessary for the TracVision L2 to be turned on After parking your vehicle and confirming that the antenna is receiving the satellite signal you may turn off the TracVision L2 unit to avoid unnecessary use of power The antenna will continue to receive the satellite TV signals and relay them to the IRD DISH 500 Subscribers The DISH 500 service offers programming on two different satellites As a result if you change to a channel that is located on the other satellite you will need to use the switchplate s SAT SELECT switch to select the second satellite Further if you then need to switch back to the first satellite you will need to use the SAT SELECT switch again until the first satellite is reacquired Please be patient during this process due to the satellites spacing it may take so
21. return followed by a line feed and ending with either an acknowledge character ASCII gt Hex 3E or a not acknowledge character ASCII Hex 3F The parser commands are shown below in boldface capital letters but they are not case sensitive In most cases the command is responded to with an echo that is if you type ZAP for example and press ENTER the response will be the command you have entered i e ZAP For other commands the response is specific for each command such as VERSION STATUS or HELP F 1 System Commands Software Version Table F 1 Function reports software version System Commands Command VERSION Argument none Response KVH TVL2 Version XX XX System Status Report Function reports general system status Command STATUS Argument none Response system status string TBD Initialize the System Function initializes the system perform a soft reset Command ZAP Argument none Response echoes the command then reinitializes the system 54 0195 Rev A F 1 A Guide to TracVision L2 F 2 Table F 2 Manual Positioning Commands F 2 Manual Positioning Commands To execute the following commands first put the antenna unit in idle mode by typing HALT and pressing ENTER Positioning commands may be entered after the antenna comes to rest Help on Parser Commands Function lists parser commands Com
22. the ideal antenna site has an unobstructed view of the horizon satellite all around Keep the antenna clear of any obstructions on the roof e g air conditioners The antenna requires a 15 to 75 look angle to receive satellite signals Figure 2 1 Antenna Blockage 15 75 Blocked Air Conditioner Vehicle Roof Consider the location of the antenna relative to the location of any equipment or necessary wiring within the vehicle TracVision Antenna Be sure to mount the antenna on a horizontal surface with a minimum roof or other mounting surface radius of 250 In other words when placed flat on the mounting surface the mounting plates should be less than s above the mounting surface see Figure 2 2 Any larger gap will warp the baseplate and seriously damage the antenna Figure 2 2 Maximum Mounting Surface Slope t 54 0195 Rev A 2 3 A Guide to TracVision L2 2 2 Mounting the Antenna Unit 1 Make sure that you have chosen a suitable mounting location based upon the guidelines in Section 2 1 Choosing the Best Location Always lift the antenna unit by the 2 Remove the antenna unit from its shipping carton gray baseplate never by the radome 3 Position the antenna unit in the desired location on the centerline of the vehicle with the antenna s Figure 2 3 mounting plate arrows facing the front or rear of Proper Orientation of the vehicle The proper orientation is il
23. the antenna unit s baseplate connectors Figure 2 13 on the following page shows the switchplate s connectors Refer to these figures when connecting cables to the antenna unit and the switchplate Figure 2 12 Antenna Baseplate Connectors RF2 Data Power RF 1 Installation Input Power 12 Vdc Ground r a e RJ11 Jack Maintenance Port DB9 Connector Switchplate Mounting Hole 1 of 2 2 3 1 Connecting the Antenna to the Switchplate 1 Connect one end of the antenna data power cable to the antenna s data power connector and lock in place see Figure 2 12 2 Route the other end of the data power cable down through the cable access hole in the vehicle s roof and out through the switchplate panel cutout 3 Connect the data power cable to the switchplate s data power connector and lock in place see Figure 2 13 2 3 2 Connecting the Antenna to the IRD 1 Route an RF cable up through the roof s cable access hole 2 Connect the RF cable to the antenna s RF1 connector see Figure 2 12 Once the cable is securely connected loosen the sealing nut at the base of the RF1 connector and tighten it onto the end of the RF cable 3 Connect the other end of the RF cable to the IRD s SATELLITE IN connector 54 0195 Rev A Data Cable to IRD Optional Data Power Connector Figure 2 13 Switchplate Co
24. the user to activate authorization for reception Please refer to the User s Manual provided with your selected IRD for complete operating instructions 1 3 Materials Provided with TracVision L2 Table 1 1 lists the units cables and materials packed in the TracVision L2 package by name and KVH part number Component KVH Part No Antenna Unit 01 0225 16 RF Cable 28 ft 32 0417 28 Data Power Cable 28 ft 32 0730 28 IRD Ground Wire 50 ft 32 0583 50 Kitpack 72 0125 Installation and Operation Manual 54 0195 A complete listing of kitpack contents is provided in Table 2 2 Introduction 1 3 1 Additional Materials Required for TracVision L2 Use To make full use of your new TracVision L2 and receive satellite TV you will need to provide purchase the following e Television 3 e Appropriate IRD for your selected satellite You can purchase and activate an TV service IRD directly from KVH Call KVH at 1 888 584 4163 for details 54 0195 Rev A 1 3 Installation 2 Installation TracVision L2 is designed for simple installation and setup Just follow these easy steps Step Refer to Section 1 Choose the antenna location 2 1 2 Mount the antenna unit 22 3 Connect the system components 2 3 4 Activate the IRD 2 4 5 Check out the system 2 5 Tools and Materials Required e Electric drill e Ao drill bit and 4 hole saw and auger bit e 2 Phillips and 0 flat tip scr
25. 195 2 Installation Kitpack Contents Two plugs have been added to the kitpack for sealing the predrilled holes in the antenna baseplate Part Qty KVH Part No Table 2 2 Switchplate assembly 1 02 1236 01 Kitpack Contents Tie wraps 5 22 0013 RJ11 handset cable 1 32 0724 25 Clam shell ventilator 1 19 0230 6 x thread forming screws 5 14 0298 12 20 x hex screws 4 14 0250 10 x flat washers 4 14 0251 hole plugs 2 19 0282 06 Figure 2 4 2 2 Mounting the Antenna Unit Antenna Baseplate Bottom View A step has been added to the antenna mounting Baseplate Holes procedure The hole plugs need to be installed before mounting the antenna unit to the vehicle 6 Set aside the antenna unit and clean the roof s surface to remove any debris 6b Seal the two baseplate holes shown in Figure 2 4 with the plugs provided in the kitpack 54 0195 Addendum to Rev A 1 Congratulations You have selected one of the most advanced land mobile satellite tracking systems available today KVH Industries TracVision L2 is designed for use with DIRECTV DISH Network and ExpressVu This manual provides detailed instructions on the proper installation use and maintenance of your TracVision L2 system Throughout this manual important information is marked for your attention by these icons A helpful tip that either directs you to a related area within the manual or offers sugge
26. 96 El 2182 Expected range is 1700 2300 RATE BIAS PASS Az amp El values above are within valid ranges xxx Averaging Background Noise POS 45 0 26 3 762 POS 62 1 20 0 1111 POS 223 5 20 0 1082 Average Noise Level 985 Nor 1826 Saved Sat Pos EL 33 5 xxx Entering Search Mode 1 POS 193 4 30 1 1098 POS 205 8 33 5 878 Satellite Found AZ 330 0 EL 33 5 RF 2150 POS 0 9 33 5 586 POS 331 2 33 5 2173 xt Initializing Finetune Peaking the satellite signal POS 331 2 33 5 2197 POS 331 8 34 1 2177 Signal Peaked AZ 331 79 EL 33 50 RF 2226 xxx Tracking Satellite POS 331 7 33 4 2154 POS 331 7 33 4 2167 Saved Sat Pos AZ 331 75 EL 33 43 POS 331 7 33 4 2155 POS 3 331 7 33 4 2132 54 0195 Rev A E 3 A Guide to TracVision L2 POS 331 7 33 4 2153 Switch held wrong satellite SAT SELECT switch pressed Exclude No longer search AZ 331 7 EL 33 4 xxx Entering Search Mode 1 Searching for a different satellite Searchl decided to go to AZ 335 9 EL 33 5 POS 23 5 33 5 518 POS 162 5 33 5 1105 xxx Entering Search Mode 2 xxx POS 150 5 33 4 1108 POS 80 1 33 4 889 POS 180 0 34 0 1092 xxx Entering Search Mode 3 xxx POS 180 0 34 3 873 POS 66 6 22 0 885 Satellite Found AZ 348 8 EL 22 0 RF 2149 POS 327 4 22 0 567 Initializing Finetune
27. Components for correct antenna unit to IRD wiring procedures and diagrams After verifying the connection cycle the power off and on and review the startup test results Test Result UNKNOWN In the instance of a result of UNKNOWN a communications link exists but the data received by the antenna unit is garbled and unrecognizable Solution As with a result of NONE first check to be certain the IRD and TracVision L2 are connected properly at the low speed data port Refer to Section 2 3 Connecting System Components for correct antenna unit to IRD wiring procedures and diagrams After verifying the connection cycle the power off and on and review the startup test results If this does not initially succeed refer to Section 4 2 2 AC Power Fluctuating and follow the IRD reset procedure 4 2 6 IRD Faulty In the case of a faulty IRD refer to your IRD user manual for service replacement and warranty information 54 0195 Rev A 4 5 A Guide to TracVision L2 Most terminal emulation programs have a parameter for local character echo Select this parameter to see what is being typed without any system delay Figure 4 1 Switchplate Maintenance Port Figure 4 2 PC Data Cable DB9 Connector 4 3 Antenna Gyro and LNB Faults Section 5 Maintenance provides detailed instructions for authorized service personnel who may be required to replace the TracVision L2 antenna gyro or the LNB 4 4 Compu
28. EL INDEX Az 1996 El 2182 RATE BIAS PASS xxx Initializing Finetune POS 360 0 33 9 2622 Signal Peaked AZ 0 00 EL 33 30 POS 0 0 33 3 2646 POS 0 0 33 3 2638 IRD Signal Quality 79 POS 0 0 33 3 2640 POS 0 0 33 3 2614 IRD Signal Quality 77 CH 200 XP 7 HI 0 LO 10 POS 0 0 33 3 2652 Saved Sat Pos AZ 0 00 EL 33 30 POS 0 0 33 3 2617 POS 0 0 33 3 2616 IRD Signal Quality 78 POS 00 33 3 21610 E 2 PASS Confirming proper satellite lock Serial Number XXXXXXXX System skips limit switch test PASS is expected PASS is expected with successful IRD Expected range is 1700 2300 Az amp El values above are within valid ranges Peaking the satellite signal RF 2674 Startup Data Sequences E 2 System Not Connected to IRD Data Standard Startup Sequence PGM KVH TracVision L2 Rev X Version X XX Serial Number XXXXXXXX Limit Switch Test Limit Switch Status PASS PASS is expected x Initializing IRD 47 Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type IRD STATUS FAIL None FAIL is expected with no IRD data connection Saved Sat Pos EL 33 5 xxx Initializing Rate Bias POS 360 0 33 9 2625 VEL INDEX Az 19
29. Limit Switch Status PASS Pass is expected xt Initializing IRD IRD STATUS PASS DSS PASS is expected with successful IRD identification Saved Sat Pos EL 36 5 xxx Initializing Rate Bias POS 45 0 45 9 548 VEL INDEX Az 1996 El 2182 Expected range is 1700 2300 RATE BIAS PASS Az amp El values above are within valid ranges xxx Averaging Background Noise POS 45 0 22 5 356 POS 135 0 20 0 362 POS 311 8 20 0 355 Average Noise Level 381 Noise Threshold 859 Saved Sat Pos EL 36 5 xxx Entering Search Mode POS 27 0 20 1 354 POS 79 9 36 4 341 Satellite Found AZ 62 26 EL 36 50 RF 1300 POS 53 6 36 5 449 54 0195 Rev A E 1 A Guide to TracVision L2 xxx Entering Tracking POS 61 8 36 5 1260 POS 62 2 36 3 1346 POS 64 0 36 5 1716 xxx Entering Satellite Check 444 POS 64 3 36 1 1747 Satellite Located IRD Signal Quality 54 POS 66 1 35 6 1522 POS 64 6 35 5 1749 IRD Signal Quality 58 POS 66 2 36 1 1467 POS 64 5 35 8 1757 Instant On Startup Sequence 7PGM KVH TracVision I2 Rev X Version X XX instant 00 gt 2 gt 2 3 2 223 gt 5 5 2e Limit Switch Status eee Initializing IRD IRD STATUS PASS DSS identification Saved Sat Pos EL 33 3 xxx Tnitializing Rate Bias POS 360 0 33 9 2625 V
30. PC to the antenna switchplate s maintenance port 8 Turn on the TracVision L2 9 Type HALT lt CR gt after receiving the message Entering Search Mode 1 54 0195 Rev A D 1 A Guide to TracVision L2 The Signal Strength Meter is located on the bottom of the Point Dish and Signal Strength Screen This Signal Strength Meter is Red in color and turns Green when the proper satellite is located Turning the IRD off with the remote puts the IRD in standby mode Turning the IRD off from the front panel shuts the IRD off 10 11 12 13 14 15 16 17 Type in the elevation that you obtained in Step 6 Type EL xxx lt CR gt e g Elevation of 30 2 EL 302 lt CR gt Using a compass take a bearing on an object that is approximately on the azimuth obtained in Step 6 Type in an azimuth that points the antenna in the direction of the object selected in Step 11 Type AZ xxxx lt CR gt e g azimuth of 233 AZ 2330 lt CR gt Valid azimuth range is 0 360 0000 3600 Check to see if there is signal strength on the Signal Meter Screen Move antenna counter clockwise in 5 increments until signal strength is acquired If you do not find the satellite point the antenna at the object selected in Step 11 and move the antenna clockwise in 5 increments until signal strength is acquired Once the satellite is found fine tune azimuth in 1 increments for maximum sig
31. Satellite Signals You must also be located within the selected satellite s coverage area in order to receive its signal Refer to your satellite television service manual to check the viable coverage area For your convenience KVH provides links to several web sites that offer satellite coverage information Simply go to our web site at www kvh com footprint index html 3 1 Turning On the System The TracVision L2 system is easy to use To turn on the TracVision L2 system follow the steps below 1 Turn on the IRD and the television Refer to your IRD user manual for complete operating instructions for the IRD 2 Press the switchplate s POWER button as pictured in Figure 3 2 on the following page 54 0195 Rev A 3 1 A Guide to TracVision L2 Figure 3 2 Switchplate Front Panel If Connected to an IRD Low speed Data Port As part of the startup process the TracVision L2 system will default to Channel 200 a program directory This is the system s means of verifying that it has identified and is tracking the correct satellite Once Channel 200 appears wait at least another 30 seconds before changing the channel to ensure that the system has completed its startup routine 3 2 Power Button Status Indicator Sat Select Button active if the system is NOT connected to an IRD low speed data port POWER SAT SELECT TraMirion I I I These features only I l
32. by unplugging the IRD 3 Wait at least 10 seconds before restoring power first to the IRD and then to the antenna 4 2 3 No IRD Data Connection To view status messages your TracVision antenna must be connected to the IRD s low speed data port Refer to Section 2 3 4 Connecting the Switchplate to the IRD for details 4 2 4 EchoStar IRD Activation Check If you have purchased a DISH Network system there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it This has been known to happen in IRDs that have not been activated within several months of their manufacture Appendix D provides the manual satellite acquisition and activation procedure Troubleshooting 4 2 5 Failed IRD Status Check As detailed in Appendix E TracVision L2 completes a detailed startup routine whenever it is turned on One of the first checks is the IRD status test As noted in the typical startup cycles the expectation is that the IRD and its communications link to TracVision L2 will pass this test There are however two alternate results each indicating a slightly different problem Test Result NONE If the system tests achieves a result of NONE there is no communication at all between the antenna unit and the IRD Solution Check to be certain the IRD and TracVision L2 are connected properly at the low speed data port and that both are powered on Refer to Section 2 3 Connecting System
33. ction 2 5 2 Checking Out the System Without an IRD Data Connection Table 2 4 DIRECTV On screen Messages 2 14 Message Definition KVH TracVision L2 Displays for 5 seconds at startup Software Version Current software version Alternates with KVH TracVision L2 Initializing System initializing Search Mode 1 Antenna Unit in Search Mode 1 Search Mode 2 Antenna Unit in Search Mode 2 Search Mode 3 Antenna Unit in Search Mode 3 Reacquisition System is reacquiring the satellite RF Signal Error RF signal detector has no signal at input AZ Motor Error EL Motor Error Fault detected in azimuth drive subassembly Fault detected in elevation drive subassembly Ant Gyro Error Fault detected in antenna gyro assembly OR antenna gyro failed to initialize properly because vehicle was turning during the 60 second startup and initialization period following power up Cable Unwrap System in process of unwrapping cable Differences among IRD low speed data ports may result in different message formats and some messages may not be displayed on the television screen DIRECTV messages you may see are listed in Table 2 4 Message Definition Searching for satellite please stand by The IRD is powered up and doesn t detect the satellite signal Searching for program guide please stand by The system has found the satellite but has
34. en go to the home position Type DEBUGON lt cr gt to enter Debug Mode Type EL 300 lt cr gt Type CALAZ lt cr gt Verify that the Antenna Gyro Azimuth scale factor is between 0 00090 and 0 00110 Type CALEL lt crs gt Verify that the Antenna Gyro Elevation scale factor is between 0 00090 and 0 00110 Type ZAP to restart reinitialize the system 54 0195 Rev A 5 7 A Guide to TracVision L2 When replacing the LNB make certain to restore it to its original orientation as shown in Figure 5 3 The CALLNB Function requires the antenna to be pointed directly at the satellite peak before performing this routine Using the FINDSAT command will ensure that the antenna is receiving the strongest possible signal 5 4 3 Antenna LNB Replacement Estimated Time to Repair hour The LNB receives preamplifier operating power from the IRD via the PCB Fig 5 3 and 5 4 Be certain that the IRD is disconnected from its power source before removing or reconnecting the LNB 1 2 Disconnect both RF coaxial connectors at the LNB Remove the wing screw and washer from the LNB clamp Fig 5 3 Remove the top of the LNB clamp Fig 5 3 Remove the LNB Replacement is the reverse of this procedure Check the rotation to ensure that the LNB is not striking any wires or the baseplate Antenna LNB Normalization and Stability Test 1 Connect a PC to the maintenance port as described in Section 4 4 Compute
35. enna Gyro and LNB Faults eee eens 4 6 Computer Diagnostics cece eee eee 4 6 Maintenance Port Parser Commands 4 7 Maintenance 03 ca 4 be dtewss KAWA KA PATA 5 1 Warranty Service Information cece eee eee eee 5 1 Preventive Maintenance esse eee eens 5 1 Replaceable Parts aora 5 2 Field Replaceable Unit Procedures 5 3 5 4 1 PCB Removal and Replacement cccecccceereeseeeeeeneeeees 5 5 5 4 2 Antenna Gyro Assembly cocccconcnoniconcconcccncncncnncannnnanonnnnncncnnnnnn 5 6 5 4 3 Antenna LNB Replacement cccceeceeeeeeeeeeeeeeeeeeeeeeeeees 5 8 5 5 Preparation for Shipment 5 10 Appendix A System Specifications A 1 Appendix B Comprehensive TracVision L2 System Wiring Diagram i402 keen a Kees eo B 1 AppendixC Switchplate Template C 1 Appendix D EchoStar IRD Activation Procedure D 1 Appendix E Startup Data Sequences E 1 E 1 System Connected to IRD Data o o oooooooo E 1 E 2 System Not Connected to IRD Data E 3 Appendix F Maintenance Port Parser Commands F 1 F 1 System Commands 00 eee eee ee eens F 1 F 2 Manual Positioning Commands 2 2 F 2 F3 Operational Commands eee eee eee F 3 F 4 Target and Signal Commands 0000e eee e en eeee F 4 List
36. ew on the rear panel of the IRD with a good contact with the IRD chassis The other end should be connected to a suitable ground ideally the ground connector on the switchplate see Figure 2 13 2 3 7 Installing the Switchplate After completing the switchplate wiring you need to install the switchplate itself 1 Carefully fit the switchplate assembly into the panel cutout made in Step 2 of Section 2 3 Connecting System Components until the switchplate is flush to the mounting surface 2 Secure the switchplate to the mounting surface using the two supplied 6 thread forming screws 3 Reinstall the vehicle fuse removed in Step 1 of Section 2 3 5 Connecting the Switchplate to Vehicle Power Installation 2 4 Activating the IRD KVH makes it easy to activate your IRD Just call KVH at 1 888 584 4163 and ask for IRD Activation Monday Friday 8 30 a m 5 00 p m EST For other options please refer to the user manual that accompanied your IRD Note that EchoStar IRDs that have not been activated within several months of manufacture require additional steps to complete the process Refer to Appendix D for complete details 2 5 Checking Out the System If the system is connected to an IRD s low speed data port via an RJ11 cable from the switchplate follow the procedure in Section 2 5 1 Checking Out the System Using an IRD Data Connection If the system is not connected to an IRD s low speed
37. ewdrivers e RG 6 or RG 11 75 ohms RF cable if installing two RF cables refer to Section 2 3 2 for details e Silicone sealant or RTV e open end wrench e Adhesive suitable for specific roof construction and materials e g Liquid Nails e Rivet gun and s rivets or other fastener suitable for specific roof construction e Recommended PC with terminal emulation software such as PROCOMM or Windows Terminal or Hyperterminal and a DB9 male to female PC data cable 54 0195 Rev A Table 2 1 Installation Process Plan the entire installation before proceeding Take into account component placement cable running distances between units and accessibility to the equipment after installation While some DIRECTV IRDs offer on screen messages it is recommended that a PC be available for all installations of DIRECTV EchoStar and Express Vu 2 1 A Guide to TracVision L2 Table 2 2 Kitpack Contents Kitpack Contents Table 2 2 lists the materials provided in the kitpack Part Qty KVH Part No Switchplate Assembly 1 02 1236 01 Tie wraps 5 22 0013 RJ11 Handset Cable 1 32 0724 25 Clam Shell Ventilator 1 19 0230 6 x Thread forming Screws 5 14 0298 12 Ja 20 x hex screws 4 14 0250 10 flat washers 4 14 0251 Installation 2 1 Choosing the Best Location Since the TracVision antenna requires a clear view of the southern sky to receive satellite signals
38. ing diagrams PCB Cover gt 3 15 amp Fuse Antenna Gyro Linear Actuator 54 0195 Rev A Pan Head Screws PCB SN Plate Connecting Rod Elevation Axis Motor Shaft Always lift the antenna unit by the gray baseplate never by the radome or any portion of the antenna assembly Figure 5 1 Antenna PCB and Rotating Plate Before servicing the antenna unit be sure to remove the appropriate vehicle fuse to disconnect power Replace the fuse after completing the service Figure 5 2 Close up of Connecting Rod and E ring E ring A Guide to TracVision L2 Figure 5 3 Antenna Assembly Antenna Gyro Cable Wing Screw and Washer Locking Nuts LNB Clamp eo and Washers o Reflector Bracket Antenna Gyro Antenna Gyro Gasket Figure 5 4 Azimuth Motor Rotating Plate Cable Clamp and Screw PCB Antenna Gyro Cable 5 4 Maintenance 5 4 1 PCB Removal and Replacement Estimated Time to Repair hour The microprocessor PCB assembly is protected by a cover fastened to the rotating plate Fig 5 1 The cover must be removed to gain access to the main power fuse and the PCB assembly 1 Using needle nose pliers remove the E ring from one end of the connecting rod Fig 5 2 2 Remove the connecting rod by sliding it off the bracket 3 Fully retract the elevation axis motor shaft Fig 5 5 Elevation Axis Motor Shaft Linea
39. ion Dealer for repair During the first year and if the product was installed by an Authorized KVH TracVision Dealer identified with the KVH Authorized TracVision dealer list KVH will cover the dealers labor charges for warranty repairs provided the dealer contacts KVH for pre approval of the charges Approval of charges is at KVH s sole discretion This Limited Warranty does not apply if the product has been damaged by accident abuse misuse or misapplication or has been modified without the written permission of KVH if any KVH serial number has been removed or defaced or if any factory sealed part of the system has been opened without authorization Return Authorization A Return Material Authorization is required prior to returning the product to KVH Industries Please call our Technical Support Department at 401 847 3327 or send an e mail to techs kvh com to obtain the RMA number Write the number in large clear characters on the outside of the box To avoid confusion and misunderstandings shipments without an RMA number clearly visible on the outside box will be refused and returned to you at your expense If possible use the original box and packing material to protect the equipment from damage in shipment KVH assumes no responsibility for warranty shipments from the customer to the factory if not shipped in the manner prescribed above THE EXPRESS WARRANTIES SET FORTH ABOVE ARE THE ONLY WARRANTIES GIVEN BY KVH WITH RESPECT TO ANY
40. ipping Restraint Arranged for Shipping Figure 2 7 TracVision L2 Shipping Restraints Top View Installed for Shipping Do not discard the shipping restraints They should be stowed for future use in case the antenna unit needs to be removed and shipped to another location Four 4 x hex head screws have been provided in the kitpack for shipping as the bolts used to hold the shipping restraints during initial shipping are integral parts of the mounting plates 2 6 Figure 2 8 Forward Shipping Restraint Storage 11 Cut the tie wraps holding the antenna unit to the forward shipping restraint see Figure 2 6 2 tie wraps used Shipping Restraint to secure LNB arm a Nuts and Washers Shipping Restraint 12 Remove the nuts and washers securing the shipping restraints to the baseplate The positions of all three shipping restraints are pictured in Figure 2 7 Rotating Plate Shipping Restraint Forward Shipping Ho o Restraint for LNB Bracket Rotating Plate Shipping Restraint 13 For convenient storage rotate the shipping restraints 180 and secure them to their original mounting bolts using the nuts and washers removed in Step 12 see Figures 2 8 through 2 10 All nuts and washers removed in Step 12 must be reinstalled These nuts and washers secure the baseplate to the mounting plates LNB __ Forward Shipping Restraint
41. its 2 ccvexecexeekee eke xe ees 5 2 TracVision L2 System Specifications A 1 System ComMandS a e NG EN ee eR eee ee F 1 Manual Positioning Commands F 2 Operational Commands 2 005 F 3 Target and Signal Commands F 4 Introduction 1 Introduction 1 1 Digital Satellite Television DIRECTV DISH Network and Express Vu systems transmit digital audio and video data from land based transmitters to a satellite parked above the equator Each satellite relays the signals in spot beams covering the continental United States and contiguous waters TracVision L2 automatically identifies locks onto and tracks signals from the appropriate satellite both while your vehicle is at rest and in motion 1 2 TracVision L2 System Overview A complete satellite TV system includes the TracVision L2 connected to an integrated receiver decoder IRD and a television set A desktop or laptop computer is used to conduct diagnostics The complete system is illustrated in Figure 1 1 System specifications and a wiring diagram are provided in Appendices A and B respectively Figure 1 1 TracVision L2 System Configuration TracVision Antenna Radome gt 11 16 Volts DC 2 5 3 5 Amps Switchplate Baseplate gt Vehicle Satellite Receiver 2 Satellite Receiver 1 Laptop PC Options Purchased Separately 54 0195 Rev A 1 1
42. lustrated in the Antenna Unit Figure 2 3 Vehicle Centerline Baseplate an a Connectors Mounting PI of Ma Front Rear ounting Plate Fy Be LA i 1 of 4 hiy Y a of Vehicle S ifi Top View Side View Mounting Plate Arrows 4 While the antenna is in place mark a location on the roof for the cable access hole to permit convenient cable access to the antenna s baseplate connectors 3 The mounting plate arrows may 5 Using the 4 mounting plates and each set of 5 face either forward or backward holes as templates drill 20 4 holes through the along the centerline of the vehicle roof of the vehicle OOTA CONVENON MSTANANGN 6 Set aside the antenna unit and clean the roof s surface to remove any debris 7 Apply construction adhesive to the bottom of the antenna s four mounting plates If using a liquid construction adhesive apply beads to the mounting plates in a zig zag pattern 2 4 Installation 8 Reposition the antenna lining up the mounting plate holes with the holes in the roof Attach the mounting plates to the roof using s diameter rivets or appropriate fasteners Seal all rivet heads and edges with silicone 9 Remove and save the 8 pan head screws and flat washers that secure the radome to the baseplate Carefully lift the radome straight up until clear of the antenna assembly and set aside 10 When the antenna unit is installed with the baseplate connectors facing the rear
43. mand HELP Argument none Response print a list of all parser commands Azimuth Angle Function commands a manual azimuth angle that the mechanism moves to Command AZ xxxx range is 0000 3599 Argument desired azimuth angle of the mechanism relative to vehicle reference or baseplate fwd 000 359 9 vehicle referenced Response echoes the command mechanism moves at a fixed velocity Elevation Angle Function commands a manual elevation angle that the mechanism moves to Command EL xxx range is 100 700 Argument desired elevation angle of the mechanism relative to up or external sensor attitude reference 10 0 70 0 Response echoes the command mechanism moves at a fixed velocity Azimuth CW Step Function commands a 0 1 deg CW manual step in azimuth angle Command 6 Argument none Response echoes the command Maintenance Port Parser Commands Azimuth CCW Step Function commands a 0 1 deg CCW manual step in azimuth angle Command 4 Argument none Response echoes the command Elevation UP Step Function commands a 0 1 deg UP manual step in elevation angle Command 8 Argument none Response echoes the command Elevation DOWN Step Function commands a 0 1 deg DOWN manual step in elevation angle Command 2 Argument none Response echoes the command F 3 Operational Com
44. mands Idle Mode Table F 3 Function halts active tracking and conical scan then enters Operational Commands idle mode Command HALT Argument none Response echoes the command Current Cable Wrap Angle Function sets or reports current cable wrap angle defined as 0 CCW limit to 700 CW limit the value is expressed as 0000 7000 with an implied decimal Command WRAPANGLE xxxx Argument the desired cable wrap angle setting Response Wrap Angle xxxf 54 0195 Rev A A Guide to TracVision L2 Table F 4 Target and Signal Commands F 4 Target and Signal Commands Report Target Location Function reports the target satellite location in the baseplate frame and uses the saved satellite position Command TGTLOCATION Argument none Response Target Location E XXX A XXXX Report RF Signal Strength Function reports the modified signal strength from the RF power detector circuit and applies the RF gain and offset computed during LNB calibration Command SIGLEVEL Argument none Response Signal Strength XXXX Report IRD Signal Quality Function reports the signal strength from the IRD it uses the last received signal quality and initiates a new signal quality request command from the IRD Command SIGQUALITY Argument none Response Stale Signal Quality XX Report IRD Type Function reports the IRD c
45. me time to return to the original satellite Cable Unwrap The Antenna Unit can rotate a full 720 before coming to the end of its cable If it does so the system automatically unwraps the cable by quickly rotating the dish in the opposite direction During this process your television transmission will be frozen momentarily while the cable unwraps and the antenna reacquires the satellite Using Your TracVision L2 Conical Scan Tracking The antenna control unit uses conical scanning to maintain peak signal strength to the receiver and to update the satellite s position When conical scan tracking is active the antenna moves continually with a circular motion to sweep across the satellite s peak signal The signal strength is then fed back to the control circuits to keep coming back to the direction of the strongest signal If the satellite signal is lost while the system is in conical scan track mode the control software imposes a 60 second time out delay If the signal is not regained during that time the antenna reverts to the Reacquisition Search to start looking for the satellite signal 54 0195 Rev A 3 5 Troubleshooting 4 Troubleshooting The troubleshooting matrix shown in Table 4 1 identifies some trouble symptoms their possible causes and references to troubleshooting solutions Table 4 1 Troubleshooting Matrix N Na fx HA LIE w Ay 218212 la le JE A NMNG E152 8 13 x Ciesla a Xx lt
46. n proper antenna unit to RF cabling 4 1 7 Type of Multiswitch Used An active not passive multiswitch must always be used to connect the TracVision L2 system to multiple IRDs Refer to Section 2 3 2 Connecting the Antenna to the IRD for directions on proper multiswitch multiple IRD cabling 54 0195 Rev A 4 3 A Guide to TracVision L2 The long term fix typically done at original system installation is to install an Uninterruptible Power Supply like those available for use with computer systems on the IRD Be sure to specify a UPS with adequate available current for all devices attached to it An IRD draws approximately 200 watts 4 2 IRD Troubleshooting The IRD that was provided with your satellite television service may also be the cause of less than ideal operation 4 2 1 IRD Wiring Refer to Section 2 3 Connecting System Components and your IRD user manual to confirm that the IRD is properly connected to the antenna unit and the television 4 2 2 AC Power Fluctuating If the system periodically displays a picture for less than one minute then enters Search Mode 1 the IRD low speed data port may be locked up as the result of power fluctuations and will require a reset This can be verified by hooking up a PC to the maintenance port and checking for error messages Reset must be done by 1 Completely shutting down DC power to the antenna 2 Remove the AC source either at the breaker or
47. n the rear of the antenna reflector bracket with four locking nuts and washers Fig 5 3 Following the removal and replacement of the antenna gyro assembly it will be necessary to calibrate the gyro and restart the system Directions for removal replacement and calibration follow 1 Using needle nose pliers remove the E ring from one end of the connecting rod Fig 5 2 2 Remove the connecting rod by sliding it off the bracket 3 Fully retract the elevation axis motor shaft Fig 5 5 4 Remove 6 pan head screws from the PCB cover flanges Maintenance 9 Remove the PCB cover To get the necessary clearance rotate the linear actuator up 90 while lifting the PCB cover Fig 5 5 Remove the screw and clamp holding the cable to the rotating plate save the cable clamp for reuse Fig 5 4 Remove the Molex connector from J11 on the CPU board Fig 5 6 Remove the 4 locking nuts and flat washers and take the antenna gyro off the bracket Remove the antenna gyro gasket 10 Replacement is the reverse of this procedure Antenna Gyro Calibration dij Connect a PC to the communications port as described in Section 4 4 Computer Diagnostics Type HALT lt cr gt lt cr gt indicates a carriage return ENTER key while the system is performing the limit switch initialization routine The system will complete the initialization function by finding the azimuth and elevation switch limits and th
48. nal strength Fine tune elevation in 1 increments for maximum signal strength Once the satellite is found turn the EchoStar IRD off using the power button on the infrared remote Do not turn off the IRD using the front panel Leave IRD in standby mode for approximately 5 minutes The IRD will now download new software from the satellite To verify that the IRD has been updated put the IRD into the Signal Strength Screen mode and three satellite options will appear on the left side of the screen 61 5 West 119 West 148 West Your EchoStar IRD is now updated Startup Data Sequences Appendix E Startup Data Sequences The data on the following pages presents the startup data sequences registered by the TracVision L2 The first section shows the sequences registered by a system that is connected to an IRD low speed data port The second section shows the sequences registered by a system that is NOT connected to an IRD low speed data port Both sections show two routines One is the standard full initialization routine the second is that registered by TracVision L2 if it is turned on and acquires the satellite via the Instant On operation described in Section 3 Using Your TracVision L2 These sequences can be recorded using the data port and a PC E 1 System Connected to IRD Data Standard Startup Sequence PGM KVH TracVision L2 Rev X Version X XX Serial number XXXXXXXX Limit Switch Test
49. nnectors KVH recommends the use of RG 6 or RG 11 75 ohms cable for RF wiring Use of non RG 6 or RG 11 75 ohms cables will result in degraded performance The KVH warranty does not cover degraded performance due to improper wiring When shipped from the factory the antenna s RF connectors are protected with caps Leave the cap installed on the RF2 connector unless you are going to connect a second RF cable to the Trac Vision L2 A Guide to TracVision L2 Figure 2 14 Installing Three or Four IRDs Using an Active Multiswitch If you are connecting multiple IRDs attach the data cable to the master IRD The master IRD must remain on for the secondary IRDs to function properly 2 10 Installing Two IRDs and TVs To connect a second TV and IRD to the TracVision L2 system you must connect a second RF cable to the antenna s RF2 connector see Figure 2 12 Route the other end of the RF cable down into the vehicle and connect it directly to the second IRD Connecting Three or More IRDs and TVs To install three or more IRD TV pairs an active multiswitch Channel Master model 6214IFD or equivalent must be placed between the antenna unit and the IRDs Figure 2 14 illustrates typical wiring arrangements for multiple IRDs If more than four IRDs are required contact KVH for additional wiring instructions Mount the multiswitch unit in accordance with the manufacturer s instruction sheet TracVision IRD Data Cable
50. o have other rights which vary from state to state KIVIHI KVH Industries Inc 50 Enterprise Center Middletown RI 02842 U S A Phone 1 401 847 3327 e Fax 1 401 849 0045 E mail info kvh com Internet www kvh com KVH and TracVision are registered trademarks of KVH Industries Inc TVL2_OM_Cover_10 02
51. of Figures Figure 1 1 Figure 2 1 Figure 2 2 Figure 2 3 Figure 2 4 Figure 2 5 Figure 2 6 Figure 2 7 Figure 2 8 54 0195 Rev A TracVision L2 System Configuration 1 1 Antenna Blockage lt lt ssevneceue PAN KG aaa da 2 3 Maximum Mounting Surface Slope 2 3 Proper Orientation of the Antenna Unit 2 4 Baseplate Connectors Facing Rear of Vehicle Factory drilled Drain Hole Locations 2 5 Baseplate Conectors Facing Front of Vehicle Recommended Drain Hole Locations 2 5 Forward Shipping Restraint Arranged for Shipping 2 6 TracVision L2 Shipping Restraints Top View Installed for Shipping 2 6 Forward Shipping Restraint Storage 2 6 Figure 2 9 Figure 2 10 Figure 2 11 Figure 2 12 Figure 2 13 Figure 2 14 Figure 2 15 Figure 2 16 Figure 2 17 Figure 2 18 Figure 3 1 Figure 3 2 Figure 4 1 Figure 4 2 Figure 5 1 Figure 5 2 Figure 5 3 Figure 5 4 Figure 5 5 Figure 5 6 Figure 5 7 Figure 5 8 Rotating Plate Shipping Restraint Storage 2 7 TracVision L2 Shipping Restraints Storage Position 2 7 Switchplate Cutout Dimensions 2 8 Antenna Baseplate Connectors 2 8 Switchplate Connectors a WG NG KA ee ee 2 9 Installing Three or Four IRDs Using an Active Multiswitch 0 2 10 Installing the Clamshell Ventilator
52. ollow the steps in Section 3 2 2 Using the Switchplate for Satellite Selection 3 2 1 Using the IRD for Satellite Selection If your TracVision L2 is connected to an IRD s low speed data port the antenna will automatically find and track the correct satellite based on the information it receives from the IRD No user interaction is required 3 2 2 Using the Switchplate for Satellite Selection If your system is not connected to an IRD s low speed data port you will need to use the switchplate to manually find your satellite 1 Press the switchplate s SAT SELECT button 2 The Status indicator flashes while the antenna searches for a satellite signal Once the antenna finds and starts tracking a satellite the Status indicator stops flashing ad 3 If your TV shows a clear picture you are tracking If your antenna is unable to find the the correct satellite If no picture appears repeat desired satellite refer to Section 4 this procedure starting with Step 1 Troubleshooting for possible causes and their corrective actions 3 2 2 1 The Status Indicator If your system is not connected to an IRD s low speed data port the switchplate s Status LED indicates the antenna s current condition Table 3 1 describes this LED s four conditions LED Condition Meaning Table 3 1 OFF Initializing please wait Status Indicator Conditions ON Tracking a satellite Slow Flashing Searching for a satellite
53. onnection type as DSS DIRECTV EchoStar untested or none Command IRDTYPE Argument none Responses IRD type has not been tested yet IRD type is Echostar IRD type is DSS IRD type cannot be determined KVH Industries Limited Warranty TracVision L2 Limited Warranty on Hardware KVH Industries Inc warrants the KVH product purchased against defects in materials for a period of TWO 2 years and against factory labor costs for a period of ONE 1 year from the date of original retail purchase by the original purchaser It is the customer s responsibility to verify the date of purchase by returning the warranty card included with the product to KVH within 30 days of purchase or by providing a copy of a dated sales receipt for the KVH product under warranty with the warranty claim If this date cannot be verified the warranty period will begin 30 days after the date of manufacture of the original product purchased If you discover a defect KVH will at its option repair replace or refund the purchase price of the product at no charge to you provided you return it during the warranty period transportation charges prepaid to the factory direct Please attach your name address telephone number a description of the problem and a copy of the bill of sale or sales receipt as proof of date of original retail purchase to each product returned to warranty service Alternatively you may bring the product to an Authorized KVH TracVis
54. r Actuator 4 Remove 6 pan head screws from the PCB cover flanges 5 Remove the PCB cover To get the necessary clearance rotate the linear actuator up 90 while lifting the PCB cover Fig 5 5 6 Remove all cable connectors from the PCB Figure 5 6 on the following page illustrates the PCB arrangement and connector locations 54 0195 Rev A When carrying out maintenance on the PCB be sure to not drop any of the small screws inside the mechanism If a screw is lost within the baseplate it must be retrieved to avoid causing any damage when the unit rotates Figure 5 5 Removing the PCB Cover TracVision L2 is equipped with a 5x20 mm 3 15 amp 250 volt fast blow fuse which is mounted on the PCB To access and replace the fuse remove the PCB cover A Guide to TracVision L2 Figure 5 6 PCB Connector Locations Rear View Limit Switches Fuse Cable Wrap Gyro o O 7 o o R o J4 Jar PCB J2 Ji o o o o sik F N RF Ea BN Elevation Motor Azimuth Motor to IRD to LNB 7 Remove the 9 pan head screws securing the PCB to the rotating plate 8 Reverse this process to install the replacement PCB Reinstall all cable connectors removed in Step 6 When replacing the PCB cover be 9 Carry out the LNB calibration procedure careful not to pinch any cables Section 5 4 3 5 4 2 Antenna Gyro Assembly Estimated Time to Repair 1 hour The antenna gyro assembly is mounted o
55. r Diagnostics Ensure that the antenna is tracking the satellite Type HALT lt cr gt lt cr gt indicates a carriage return ENTER key to put the system into Idle Mode Type DEBUGON lt cr gt to put the system into Debug Mode Type FINDSAT lt crs gt to begin the automatic signal peaking process Wait until the antenna peaks the satellite signal and is motionless The screen will display FINDSAT PASS Type CALLNB lt cr gt to start the LNB Normalization Function Note The CALLNB Function requires the antenna to be pointed directly at the satellite peak before performing this routine The system must respond with the following message CALLNB PASS If the system displays CALLNB FAIL return to Step 3 and retry the procedure making sure to achieve the highest possible RF signal peak Record the Cold Sky Average and the RFGAIN value reported in Step 7 Maintenance 9 Type ZAP lt cr gt The system will re initialize using the new RFGAIN and RFOFFSET scale factors displayed following Step 7 10 Wait for the system to perform the background noise calculation Read the Average Noise Level value from the messages transmitted out the maintenance port This value must be greater than 300 and less than 1300 An example of the message sequence and format is as follows Averaging Background Noise Average Noise Level 750 Noise Threshold 1450 11 Wait for the system to search for find the satellite
56. r Remote Satellite Dish Operation eee 2 16 Using Your TracVision L2 1 ce ee 3 1 Turning On the System 0 22 e eee 3 1 Tracking the Correct Satellite lt 3 3 54 0195 Rev A 3 3 3 4 4 2 4 3 4 4 4 5 5 1 5 2 5 3 5 4 3 2 1 Using the IRD for Satellite Selection 0707 3 3 3 2 2 Using the Switchplate for Satellite Selection 3 3 3 2 21 The Status Indicator a nakak 6adedewevede saves 3 3 Turning Off the System eii 3 4 Watching Television 000 cee eee eee eee 3 4 Troubleshooting KR NAGAWA eee ieee eee es 4 1 Causes and Remedies for Common Operational Issues 4 1 4 1 1 Blown Fuse or Improper Wiring 4 2 441 2 Dew or Rain Pooling on DOME aaa AA 4 2 4 1 3 Satellite Signal Blocked ico 4 2 4 1 4 Satellite Coverage ISSUE ocoonicccccninncocccccconnonnccnccnnnnnncncnnnnnnos 4 3 AAS Vehicle Turning During SanUp pa akla 4 3 4 1 6 Incorrect or Loose RF Connectors ccooooooccccconcoocccnccnnnanccncnnnnnnos 4 3 4 1 7 Type of Multiswitch Used aasa aida 4 3 IRD Troubleshooting lt lt ooo a cia 4 4 42 JAVI seria 4 4 4 2 2 AG Power CNG ete 4 4 4 23 No IRD Data Oran Ct estic nai 4 4 4 2 4 EchoStar IRD Activation CheCk oooomiocccininnnocccccconnncnccncnnannnos 4 4 4 2 5 Failed IRD Status Check oooonooccconinccoccccnconoocnccnconnnnnncnconannnos 4 5 4 2 6 IRD FAUNY A ee oe ae See ae EnG 4 5 Ant
57. stions on getting the highest quality out of your system An alert to important information regarding procedures product specifications or product use TracVision L2 Serial Number Information about installation maintenance troubleshooting or other mechanical issues An electrical safety warning to help This serial number will be required identify electrical issues that can be a for all troubleshooting or service hazard to either this KVH product or calls made regarding this product a user Direct questions comments or suggestions to KVH Industries Inc 50 Enterprise Center Click here to go to our state of the art Customer Support web page the fastest and easiest way Middletown RI 02842 USA Tel 1 401 847 3327 Fax 1 401 849 0045 to get all of your questions answered E mail info kvh com Internet www kvh com If you have any comments regarding this manual please e mail them to manuals kvh com Your input is greatly appreciated Q KVHI KVH Part 54 0195 Rev A NASDAQ a 2002 KVH Industries Inc AAA TracVision and KVH are registered trademarks of KVH Industries Inc DIRECTV is an official trademark of DIRECTV a unit of GM Hughes Electronics Corporation DISH Network is an official trademark of EchoStar Communications Corporation ExpressVu is a property of Bell ExpressVu a wholly owned subsidiary of Bell Satellite Services Table of Contents 1 1 1 2 1 3 2 1 2 2
58. tatus PASS xt Initializing IRD Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type IRD STATUS FAIL None Saved Sat Pos EL 22 5 xxx Initializing Rate Bias POS 360 0 33 9 2625 VEL INDEX Az 1996 El 2182 Expected range is 1700 2300 RATE BIAS PASS Az amp El values above are within valid ranges xxx Averaging Background Noise POS 45 0 26 3 956 POS 62 1 20 0 1094 POS 223 5 20 0 850 Average Noise Level 965 Noise Threshold 1794 Saved Sat Pos EL 22 5 xxx Entering Search Mode 1 Searching for a different satellite POS 193 4 22 5 869 POS 205 8 22 5 1083 Satellite Found AZ 350 6 EL POS 15 0 22 5 471 POS 354 0 22 5 620 ll N N a pol ng ll N o Ha 61 Tnitializing Finetune POS 350 0 22 5 1773 POS 350 5 21 9 1959 Signal Peaked AZ 350 55 EL 22 50 RF 1978 Tracking Satellite POS 350 5 22 4 1674 54 0195 Rev A E 5 Maintenance Port Parser Commands Appendix F Maintenance Port Parser Commands TracVision L2 system parser commands are parsed when the system receives an ASCII carriage return Hex 0D An ASCII line feed Hex 0A is permitted but is ignored in any transmitted command All system responses are terminated with an ASCII carriage
59. ter Diagnostics TracVision L2 has been designed to provide diagnostic readouts viewed on the TV screen DIRECTV only or on a personal computer having an RS 232 serial communication port If you are unable to isolate a system problem with the foregoing troubleshooting tools set up for computer diagnostics as described below System problems will most likely be found somewhere through the diagnostic readouts The diagnostics procedure requires terminal emulation software such as PROCOMM or Windows Terminal or Hyperterminal Use the settings appropriate to your application 1 Connect one end of a PC data cable to the maintenance port connector on the switchplate see Figure 4 1 To access this connector you may need to remove the switchplate from the mounting surface ra gt Maintenance Port DB9 Connector 2 Connect the other end of the PC data cable to the serial port on the PC a 9 pin 25 pin connector adapter may be needed for some PCs Troubleshooting 3 Open the terminal emulation software and establish the following settings e 9600 baud e no parity e 8 data bits e 1 start bit e 1 stop bit e no flow control 4 Apply power to the TracVision L2 system and allow the system to complete full initialization Data should be scrolling on the PC display to identify any system problems detected If no data is seen recheck your connections and the terminal software set
60. this data connection you will need to manually select the satellite using the switchplate s SAT SELECT button see Section 3 2 Tracking the Correct Satellite for details 1 Comnect one end of the supplied data cable a standard RJ11 telephone handset cord to the switchplate s RJ11 jack see Figure 2 13 2 Route the other end of the data cable to the IRD and connect it to the IRD s low speed data port 54 0195 Rev A Figure 2 15 Installing the Clamshell Ventilator EchoStar IRDs cannot be connected to the switchplate due to incompatibility Satellite selection must be done manually through the switchplate s SAT SELECT button 2 11 A Guide to TracVision L2 Before connecting the antenna unit to vehicle power remove the appropriate vehicle fuse to prevent a short circuit Replace the fuse after the connection to vehicle power is complete 2 12 2 3 5 Connecting the Switchplate to Vehicle Power The switchplate must be connected to a 12 Vdc 2 5 3 5 amp power supply to operate 1 Disconnect vehicle power by removing the appropriate vehicle fuse 2 Runa cable from vehicle s power 11 16 Vdc out through the panel cutout 3 Connect the power cable to the switchplate s power terminals as shown in Figure 2 13 2 3 6 Connecting the IRD Ground Wire A grounding wire has been provided to connect your IRD to a suitable ground and protect the system Attach the grounding wire to any suitable scr
61. up 4 5 Maintenance Port Parser Commands TracVision L2 system parser commands are detailed in Appendix F 54 0195 Rev A 4 7 Maintenance 5 Maintenance The following sections provide details on preventive maintenance and field replaceable units and parts for the TracVision L2 antenna unit 5 1 Warranty Service Information For information on KVH warranty repair and liability policies please refer to the complete warranty statement provided at the conclusion of this manual If you have any questions please call your local authorized dealer or installer or contact KVH directly 5 2 Preventive Maintenance TracVision L2 requires minimal preventive maintenance The following tasks are sufficient to maintain peak performance Monthly e Wash the exterior of the radome and baseplate assembly with fresh water a mild detergent may be added to remove grime Do not spray the radome directly with high pressure water e Do not apply abrasive cleaners or volatile solvents such as acetone to the ABS radome Annually e Remove the radome Visually inspect the elevation drive shaft to be certain that it moves easily and is clear of grit and debris Clean and lubricate with silicone or white lithium grease as required 54 0195 Rev A 5 1 A Guide to TracVision L2 The serial number of your TracVision L2 will be required during any troubleshooting or service calls You will find the serial number on the inside front
62. use The antenna unit is equipped with a fuse mounted on its CPU Board If this fuse has blown or been broken the antenna unit will not operate Refer to Section 5 4 1 PCB Removal and Replacement for details on the fuse location and how to access the CPU Board 2 Wiring If the system has been improperly wired the antenna unit will not operate correctly Refer to Section 2 3 Connecting System Components for complete system wiring information 4 1 2 Dew or Rain Pooling on Dome Dew or rain can occasionally pool on the top of the radome While this moisture will usually be dispersed when the vehicle is in motion it can disrupt the signal while the vehicle is at rest This issue can be minimized with two approaches 1 Using a hose spray the dome with water to remove the dew from the dome surface 2 Periodically apply liquid dish detergent to the dome surface Wipe the full strength detergent on the dome and allow it to dry This treatment will provide a fil2 that will help moisture bead up and roll off the dome 4 1 3 Satellite Signal Blocked Satellite signals can be blocked or degraded by trees and branches buildings overpasses mountains or equipment on the vehicle itself Refer to Section 2 1 Choosing the Best Location to make certain that the TracVision L2 unit is in the optimal location Simply moving the vehicle to clear an external obstruction will also restore signal quality Troubleshooting
63. y HALA SSS INI 15 3 O f fo 8 S fajfa y O o 2 5 2 5 2 c 35 5 5 IS 9 E E E 2 8 8 _ 1318 8 31 5 8 S 2 8 2 18 I8 l5 El E AFE a v o oiv o of x D A IJu lt 2 gt 3 5 LO Sf UNO 2 Ng S 2 3 3 u NG SIS lt w S o S E JENESI LIE E KI Z S 2 9 Q S Z a NIT V L L EEE v0 35 S Q S E S S SE 8 8 8 5 SISI NN E 3 EN 8la 181818181818104 amp 81513 O0 5 3 lt 2 8 2 E2 D S DI V 2 2 53 wl ol NE SEE 3 SEE IE E S E 5 re a 2181 3 S s E S S S YU E 1 8 S S 2 o jo s5 3 Q 5 gt 2 lt 2 o 1 D lt y amp SJ 8 8 28 8 8 3 2 8 SS E 2 Of a SYMPTOM 2 23 ng COCA COTA remora sone E E P IL A A O Bl pb lb ll LIT LI la BP bl Pob la Lk lal le Bale oe ee ll pl ip Lae eae i Snowy television picture IRD locks up Picture jumbled parts missing freezing Switchplate status indicator flashing fast Cl bb EEE BA Ed E A e lol lao MEA ES EE System works at rest but not on the move 4 1 Causes and Remedies for Common Operational Issues There are a number of common issues that can affect the signal reception quality or the operation of the TracVision L2 The following sections address these issues and potential solutions 54 0195 Rev A 4 1 A Guide to TracVision L2 4 2 4 1 1 Blown Fuse or Improper Wiring If the antenna unit is installed but entirely non responsive there are two key factors to check as part of the troubleshooting process 1 Blown F

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