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Konica Minolta 2400W Printer User Manual

1. Weight Printer approximately 19 9 kg 43 9 Ib exclud ing the dust cover Toner cartridge Standard in box cartridge 0 58 kg 1 28 Ib Y M C K Replacement cartridge with toner roller cover Standard capacity 0 63 kg 1 39 Ib Y M C High capacity 0 70 kg 1 54 Ib Y M C K Interface USB 2 0 compliant Technical Specifications 87 CPU N4 Chip Standard memory 32 MB Consumable Life Expectancy Chart Item Average Life Expectancy Toner cartridge At 5 coverage Standard in box Cartridge 1 500 pages Y M C K Replacement Cartridge Standard capacity 1 500 pages Y M C High capacity 4 500 pages Y M C K Drum cartridge At 5 coverage using plain paper A4 Letter Monochrome 45 000 pages Continuous 10 000 pages Intermittent Full color 11 250 pages Continuous 7 500 pages Intermittent Our Concern for Environmental Protection uti As an ENERGY STAR Partner we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency What is an ENERGY STAR product An ENERGY STAR product has a special feature that allows it to automati cally switch to a low power mode after a period of inactivity An ENERGY STAR product uses energy more efficiently saves you money on utility bills and helps protect the environment 88 Our Concern for Environmental Protection
2. Index A Accessory Dust cover 82 C Consumables Toner cartridge 40 D Dust cover 82 E Envelope 23 G Glossy 27 Imageable area 27 Indicator Error messages 62 Service messages 64 Status message 5 L Labels 24 Letterhead 25 Loading media 29 Maintenance 52 Manual duplexing 37 Media Clearing misfeeds 65 Imageable area 27 Loading 29 Index 89 Path 62 Preventing misfeeds 61 Media path 62 Media storage 38 Media type Envelope 23 Glossy 27 Labels 24 Letterhead 25 Plain paper 21 Postcard 25 Thick stock 22 Transparency 26 Misfeed problems 70 Clearing 65 Media path 62 Preventing 61 N N up 73 O Output tray 38 Overlay printing 73 P Page margins 28 Paper tab 12 Plain paper 21 Postcard 25 Preventing media misfeeds 61 Print quality 75 Printer Parts 3 Printer driver 11 Paper tab 12 Quality tab 13 Setting 10 Setup tab 12 Q Quality tab 13 S Setup tab 12 Status display 16 Closing 18 Opening 16 Using 16 T Thick stock 22 Transparency 26 Troubleshooting 59 Media misfeed 70 Nothing is printed 75 Printer resets 73 90 Index
3. Weight 60 to 90 g m 16 to 24 Ib Postcards Format postcard data within your application Try printing your data ona sheet of plain paper first to check placement Capacity Tray 1 Up to 50 postcards depending on their thickness Orientation Face up Driver Postcard Media Type Weight 60 to 163 g m 16 to 43 Ib Use postcards that are m Approved for laser printers DO NOT use postcards that are E Coated E Designed for inkjet printers m Precut or perforated a Preprinted or multicolored may result in media mis feeds Y Bes If the postcard is warped press on the warped area before putting it in Tray 1 Media Types 25 E Folded or wrinkled Transparencies Bes Do not fan transparencies before loading them Resulting static elec tricity may cause printing errors Bes If you touch the face of the transparencies with your bare hands print quality may be affected Be Keep the printer path clean Transparencies are especially sensitive to a dirty media path If there are shadows on either the top or the bottom of the sheets see chapter 6 Maintaining the Printer Bes Remove transparencies as soon as possible from the output tray to avoid static buildup You can print continuously with transparencies However this could affect the media feed depending on the media quality static buildup and printing envi ronment Format the information to be printed
4. 36 Loading Media Manual Duplexing Select paper with high opacity for duplex 2 sided printing For best results print a small quantity to make sure the opacity is acceptable Only plain paper can be used for manual duplexing Other types of paper cannot be used How do manually duplex 1 In the printer driver Setup tab Duplex Booklet select the appropriate setting Short Edge Binding Long Edge Binding Booklet Left Bind ing or Booklet Right Binding Es To print a guide for manual duplex printing on the first page select the Guide Paper check box and begin printing 2 From the Print dialog box of your application select the necessary set tings and print all pages 3 Remove the single sided print outs from the output tray and then insert them into Tray 1 printed side down Bey Align the edges of the paper removed from the output tray and then be sure that the paper is flat when it is loaded into the tray Media misfeeds may occur if the edges of the paper are not aligned or the paper is not flat 4 Click Proceed on the screen of your PC or press the Cancel key less than 5 seconds Printing of the back of the paper begins es If a misfeed occurs during duplex printing printing cannot continue from the point where it was stopped after the misfeed is cleared Repeat the procedure starting with step 2 Manual Duplexing 37 Output Tray All printed media is output to the face down outp
5. Condition Fatal error Action Turn the printer off then on again If the problem persists contact your vendor or authorized ser vice provider 64 Indicator Messages Clearing Media Misfeeds To avoid damage always remove misfed media gently without tearing it Any pieces of media left in the printer whether large or small can obstruct the media path and cause further misfeeds Do not reload media that has misfed Note The image is not fixed on the media before the fusing process If you touch the printed surface the toner may stick to your hands so be careful not to touch the print face when removing the misfed media Make sure not to spill any toner inside the printer A PP Unfused toner can dirty your hands clothes or anything else it gets on If you accidentally get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool not hot water to rinse the toner off If toner gets on your skin wash it off with cool water and a mild soap A PP If you get toner in your eyes wash it out immediately with cool water and consult a doctor If after clearing the media misfeed the misfeed message in the control panel window persists open and close the printer s covers This should clear the misfeed message Clearing Media Misfeeds 65 Clearing Procedures 1 Pull the lever and then open the top cover Bes If there is paper in
6. check for damage If it is damaged replace it Lateral lines The printer is not Put the printer on a flat hard level sur or bands level face not to exceed 1 slant in any appear on direction Image The media path is Print several sheets and the excess dirty with toner toner should disappear Printer d One or more of the Remove the toner cartridge and check toner cartridges are for damage If it is damaged replace it defective The drum cartridge is Remove the drum cartridge and check defective for damage If it is damaged replace it Colors look One or more of the Remove the toner cartridges and verify drastically toner cartridges are that the toner is distributed evenly on wrong defective each cartridge roller and reinstall the toner cartridges One or more of the toner cartridges are low or empty Check the control panel If necessary replace the specified toner cartridge 78 Solving Problems with Printing Quality Symptom Cause Solution Colors are The top cover is not Make sure that the top cover is closed not register properly closed ing properly The drum cartridge is Remove the drum cartridge and rein colors are not correctly seated stall it mixed or have page One or more of the Remove the toner cartridge and check to page vari toner cartridges are for damage If it is damaged replace it ation
7. conse quential damages arising out of the furnishing of this guide or the use of this guide in operating the equipment or in connection with the performance of the equipment when so operated Contents 1o Introduction sie iai pazei ci coate id Getting Acquainted with Your Printer 2 Space Requirements 2 Printer Parts 3 Front View 3 About the Control Panel 4 About the Indicators 4 Status Messages Ready Indicator Error Indicator 5 Status Messages Toner Indicators 5 About the Rotate TonerKEY 6 About the Cancel KEY 6 Continuing a Print Job after an Error Message 6 Cancelling a Print Job 6 2 Software INStallath On cuina ciaia cei da ia da gata s aaa dau Utilities and Documentation CD ROM 8 Drivers 8 Utilities 8 System Requirements 9 Selecting Driver Defaults 9 Contents Uninstalling the Printer Driver 10 Displaying Printer Driver Settings 10 Windows XP 10 Windows 2000 Me 98SE 11 Using the Printer Driver 11 Common Buttons 11 OK 11 Cancel 11 Apply 11 Help 11 Easy Set 11 Page Layout 12 Printer Figure 12 Setup Tab 12 Paper Tab 12 Quality Tab 13 3 Using the Status Display ccee eee e ea nenea ener 15 Working with the Status Display 16 Introduction 16 Opening the Status Display and Showing the Supplies Status 16 Altering the Size of the Status Display Window 16 Using the Status Display 16 Recognizing Status Display Alerts 17 Recovering from a Status Display Alert 18 Closing the Status Dis
8. defective The media is moist Remove the moist media and replace it from humidity with new dry media Line art does The line art setting for In the driver go to Properties Quality not printin 2400 x 600 dpi and choose Off in the Color Matching color requires Color Match If you want color lower the resolution ing to be turned off to 1200 x 600 or 600 x 600 dpi The color The drum cartridge is Remove the drum cartridge and check has a poor defective for damage If it is damaged replace it reproduction or has poor color density Printer Printer Printer Printer If the problem is not resolved even after all of the above have been per formed contact Technical Support with the error information For contact information refer to the General Information Guide Solving Problems with Printing Quality 79 80 Solving Problems with Printing Quality Installing Accessories Dust Cover The dust cover is a standard printer feature in the Americas but an optional accessory in other areas Contact your vendor or go to printer konicaminolta com for purchase informa tion When the dust cover is attached to Tray 1 the media is protected from dust and operating noises from printing are reduced We recommend that the dust cover remain attached when this printer is used Bey Depending on the sales region the dust cover is not included with this printer If necessary purchase this part fr
9. of toner is empty As an example the procedure for replacing the cyan toner cartridge is described below Bes If the Auto Toner Replace check box of Mode Setting in the Status Display was selected printing stops when the toner is empty and the empty toner cartridge moves so that it can be replaced Skip to step 3 2 Press the Rotate Toner key The lit indicator for the cyan toner goes off and then the toner cartridge carousel rotates When the cyan toner cartridge is positioned so that it can be replaced the indicator for the cyan toner lights up again Bey Press the Rotate Toner key once to move the cyan toner cartridge so that it can be replaced With each additional press of the Rotate Toner key the black yellow then magenta toner cartridge moves so that they can be replaced The indicator for the toner cartridge that was moved so that it can be replaced lights up Replacing Consumables 43 3 Pull the lever and then open the top cover Be If there is paper in the output tray remove it and then fold up the out put tray before opening the top cover Ees Do not touch the transfer belt 4 Check that the toner cartridge to be replaced has been moved to the front and then open the front cover Bey You can identify the toner cartridge by the color of the handle and by the let ter molded into the han dle C cyan M magenta Y yellow and K black 44 Replacing Consumables 5
10. on the transparencies within your appli cation Try printing your data on a sheet of plain paper first to check place ment Bes If you have problems feeding 50 sheets try loading only 1 10 sheets at a time Loading a large number of transparencies at one time may cause Static buildup thus causing feeding problems Capacity Tray 1 Up to 50 transparencies depending on their thickness Driver Transparency Media Type 26 Media Types Use transparencies that are E Approved for laser printing DO NOT use transparencies that N Have static electricity that will cause them to stick together E Are specified for inkjet printers Glossy Test all glossy to ensure acceptable performance and to ensure that the image does not shift Capacity Tray 1 Up to 50 glossy sheets depending on their thickness Orientation Face up Driver Glossy Media Type DO NOT use glossy that is E Mixed with any other media in the trays as this will cause printer misfeed ing E Specified for inkjet printers What Is the Guaranteed Imageable Printable Area The printable area on all media sizes is a a up to 4 mm 0 157 from the edges of gt re a the media Each media size has a specific image able area the maximum area on which Printable the printer can print clearly and without Area distortion This area is subject to both hardware L limits the physical media size and the margi
11. printer uses four toner cartridges black yellow magenta and cyan Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself Bes Install only new toner cartridges in your printer If a used toner car tridge is installed the indicator message will not clear and the supplies status in the Status Display will not be updated Be The toner is nontoxic If you get toner on your skin wash it off with cool water and a mild soap If you get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool not hot water to rinse the toner off If you get toner in your eyes wash it out immediately with cool water and consult a doctor Sz Contact the following URL for recycling information US http printer konicaminolta net products recycle index asp Europe http www minolta qms nl nlen frames cleanplanet htm 40 Replacing Consumables When replacing a toner cartridge refer to the following table For optimum print quality and performance use only approved KONICA MINOLTA toner cartridges for your specific printer type as listed in the table below If you open the top cover you can find your printer type and the toner cartridge part numbers on the consumables reorder label inside your printer Printer Type Printer Part Number Toner Cartridge Type Toner Cartridge Part Number AM 5250220 100 Standard Capacity Toner C
12. the KONICA MINOLTA magicolor 2400W printer icon and choose Properties Choose Printer Proper ties 2 Select the Paper tab Select the default settings for your printer such as the default media format you use 3 Click Apply 4 Click OK to exit from the Properties dialog box Uninstalling the Printer Driver This section describes how to uninstall the magicolor 2400W Printer Driver if necessary 1 From the Start menu choose Programs Windows XP All Programs then KONICA MINOLTA magicolor 2400W Utilities and then KONICA MINOLTA magicolor 2400W Uninstall 2 In the Uninstall window select the KONICA MINOLTA magicolor 2400W Then click Uninstall 3 The magicolor 2400W driver will be uninstalled from your computer 4 Restart your computer Displaying Printer Driver Settings Windows XP 1 From the Start menu choose Printers and Faxes to display the Printers and Faxes directory 2 Right click the KONICA MINOLTA magicolor 2400W printer icon and choose Printing Preferences 10 Uninstalling the Printer Driver Windows 2000 Me 98SE 1 From the Start menu point to Settings and then click Printers to display the Printers directory 2 Display the printer driver settings m Windows 2000 Right click the KONICA MINOLTA magicolor 2400W printer icon and choose Printing Preferences m Windows Me 98SE Right click the magicolor 2400W printer icon and choose Properties then select Printer Properties Using the Print
13. the tray many manufacturers place an arrow on the end of the wrapper to indicate the printing side Avoid Media that is folded wrinkled or excessively curled Double feeding remove the media and fan the sheets they may be sticking together Fanning transparencies since this causes static Loading more than one type size weight of media in a tray at the same time Overfilling the trays Allowing the output tray to overfill the output tray has a 200 sheet capacity misfeeding may occur if you allow media to accumulate more than 200 sheets at one time Allowing the output tray to fill with more than a few transparencies Preventing Media Misfeeds 61 Understanding the Media Path Understanding the printer s media path will help you locate media misfeeds 1 Output tray 2 Transfer belt unit 3 Toner cartridge carousel 4 Drum cartridge 5 Tray 1 6 Fuser unit Indicator Messages The control panel indicators Ready Error provide information about your printer and help you locate each problem Error Messages These messages indicate errors which you must correct before a print job can continue or the printer status returned to Ready Ready Error Condition Action indicator indicator green orange Blinking Blinking Communication Error Check the printer cable Print Over run Turn off the printer After a few seconds turn on the printer Change t
14. tray and realign the media guides The printer is not level Put the printer on a flat hard level sur face not to exceed 1 slant in any direction 74 Solving Problems with Printing Quality Symptom Cause Solution Entire sheet is printed in black or color One or more of the toner cartridges are defective Remove the toner cartridge and check for damage If it is damaged replace it The drum cartridge is defective Remove the drum cartridge and check for damage If it is damaged replace it Image is too light there is low image density Laser lens is dirty Clean the laser lens The media is moist from humidity Remove the moist media and replace with new dry media There is not much toner left in the car tridge One or more of the toner cartridges are defective Replace the toner cartridge Remove the toner cartridge and check for damage If it is damaged replace it Media type is set incorrectly When printing envelopes labels post cards thick stock or transparencies specify the appropriate media type in the printer driver Image is too dark Printer Printer Printer Printer One or more of the toner cartridges are defective Remove the toner cartridge and check for damage If it is damaged replace it The drum cartridge is defective Remove the drum cartridge and check for d
15. x 14 0 216 0 x 356 0 Ag Transparency O ET 210 0 x 297 0 Letter Transparency 8 5 x 11 0 215 9 x 279 4 Japanese Postcard 39x58 OOO 148 0 nanam Envelope C6 4 5 x 6 4 114 0 x 162 0 Envelope 10 4 1x9 5 104 1 x 241 3 Envelope DL 4 3 x 8 7 110 0 x 220 0 Envelope Monarch 3 9x 7 5 99 0 x 190 5 Thick Stock Glossy Only supported for letter A4 or smaller media Custom Minimum 3 6 x 7 2 92 0 x 184 0 Custom Maximum 8 5x 11 7 216 0 x 297 0 es For custom sizes use the printer driver to specify the settings within the ranges shown in the above table 20 Media Specifications Media Types Before purchasing a large quantity of special media do a trial printing with the same media and check the print quality Keep media on a flat level surface in its original wrapper until it is time to load it For a list of approved media refer to printer konicaminolta com Plain Paper Capacity Tray 1 Up to 200 sheets depending on the paper weight Orientation Face up Driver Plain paper Media Type Weight 60 to 90 g m 16 to 24 Ib bond Use plain paper that is Suitable for plain paper laser printers such as standard office paper Note Do not use the media types listed below These could cause poor print quality media misfeeds or damage to the printer DO NOT use plain paper that are Coated with a processed surface such as carbon paper digitally gloss coated media and colored paper that h
16. 2 minutes after the drum cartridge has been replaced If you open a cover before the printer is reset the calibration stops then starts over again after the cover is closed 50 Replacing Consumables Maintaining the Printer Maintaining the Printer ANN TNT PP Read all caution and warning labels carefully making sure to follow any instructions contained in them These labels are located on the inside of the printer s covers and the interior of the printer body Handle the printer with care to preserve its life Abuse may cause damage and void your warranty If dust and paper scraps remain on the inside or out side of the printer printer performance and print quality will suffer so the printer should be cleaned periodically Keep the following guidelines in mind Ap Turn off the printer unplug the power cord and disconnect all interface cables before cleaning Do not spill water or detergent into the printer otherwise the printer will be damaged and an electric shock may occur AQ p fuser unit temperature drops gradually one hour wait time The fuser unit is hot When the right side cover is opened the A Be careful when cleaning the inside of the printer or removing media mis feeds as the fuser unit and other internal parts may be very hot Do not place anything on top of the printer Use a soft cloth to clean the printer Never spray cleaning solution directly on the printe
17. 8 002 Standard Capacity Toner Cartridge Cyan C 1710588 003 High Capacity Toner Cartridge Black K 1710588 004 High Capacity Toner Cartridge Yellow Y 1710588 005 High Capacity Toner Cartridge Magenta M 1710588 006 High Capacity Toner Cartridge Cyan C 1710588 007 Replacing Consumables 41 Keep toner cartridges E In their packaging until you re ready to install them E Ina cool dry location away from sunlight due to heat The maximum storage temperature is 35 C 95 F and the maximum storage humidity is 85 noncondensing If the toner cartridge is moved from a cold place to a warm humid place condensation may occur degrading print quality Allow the toner to adapt to the environment for about one hour before use E Level during handling and storage Do not hold stand or store cartridges on their ends or turn them upside down the toner inside the cartridges may become caked or unequally distributed E Away from salty air and corrosive gases such as aerosols 42 Replacing Consumables Replacing a Toner Cartridge Note Be careful not to spill toner while replacing a toner cartridge If toner spills immediately wipe it off with a soft dry cloth When the toner is empty the toner indicator lights up Follow the procedure described below to replace the toner cartridge 1 Check the control panel to see which color
18. Pull the handle on the toner car tridge toward you and then pull the toner cartridge up to remove it Bes Do not manually rotate the toner cartridge carou sel In addition do not rotate the carousel with force otherwise it may be damaged Note Dispose of the empty toner cartridge according to your local regulations Do not burn the toner cartridge 6 Prepare a new toner cartridge T Shake the cartridge a few times to distribute the toner 1 Bey Make sure that the toner roller cover is securely attached before shaking the toner cartridge Replacing Consumables 45 8 Remove the cover from the toner roller Ees Do not touch or scratch the toner roller 9 Align the shaft on each end of the toner cartridge with its hold ers and then insert the car tridge Bes Before inserting the toner cartridge make sure that the color of the toner car tridge to be installed is the same as the label on the toner cartridge carou sel 1 0 Press down on the toner car tridge until it snaps into place 46 Replacing Consumables 1 1 Close the front cover 1 2 Carefully close the top cover Bes When the top cover is closed the black toner cartridge automatically moves so that it can be replaced With each press of the Rotate Toner key the yellow then magenta toner cartridge moves so that it can be replaced Bes If the Auto Toner Replace check box has been selected in Mo
19. ace between them 4 Load the envelopes flap side down in the tray Es Before loading enve lopes press them down to make sure that all air is removed and make sure that the folds of the flaps are firmly pressed other wise the envelopes may become wrinkled or a media misfeed may occur Up to 10 envelopes can be loaded into the tray at one time For envelopes with the flap along the long edge load the envelopes with the flap toward the left of the printer Loading Media 5 Slide the media guides against the edges of the envelopes 6 Pull the lever and then open the top cover Bey If there is paper in the output tray remove it and then fold up the out put tray before opening the top cover Ees Do not touch the transfer belt Loading Media 33 Raise the fuser separator levers on the fuser unit Carefully close the top cover Be Before printing on media other than envelopes be sure to move the fuser separator levers on the fuser unit to its original position 34 Loading Media Loading Label Sheets Postcards Thick Stock Transparencies 1 Open Tray 1 2 Remove any media in the tray 3 Slide the media guides to pro vide more space between them 4 Load the media face up in the tray Bes Up to 50 sheets can be loaded into the tray at one time Loading Media 35 5 Slide the media guides against the edges of the media
20. amage If it is damaged replace it Solving Problems with Printing Quality 75 Symptom Cause Solution Image is One or more of the Remove the toner cartridge and check blurred toner cartridges are for damage If it is damaged replace it background defective is lightly The drum cartridge is Remove the drum cartridge and check stained defective for damage If it is damaged replace it there is insufficient gloss of the printed image Printer Printer Printer Printer The print or One or more of the Install new toner cartridges color density toner cartridges are is uneven defective or low The drum cartridge is defective Remove the drum cartridge and check for damage If it is damaged replace it The printer is not level Put the printer on a flat hard level sur face not to exceed 1 slant in any direction Irregular print or mot tled image appears amm er Printer The media is moist from humidity Adjust the humidity in the media stor age area Remove the moist media and replace it with new dry media Unsupported media wrong size thick ness type etc is being used Use KONICA MINOLTA approved media See Media Specifications on page 20 for supported sizes One or more of the toner cartridges are defective Remove the toner cartridge and check for damage If it is damaged replace it The dr
21. artridge Yellow Y 1710587 001 Standard Capacity Toner Cartridge Magenta M 1710587 002 Standard Capacity Toner Cartridge Cyan C 1710587 003 High Capacity Toner Cartridge Black K 1710587 004 High Capacity Toner Cartridge Yellow Y 1710587 005 High Capacity Toner Cartridge Magenta M 1710587 006 High Capacity Toner Cartridge Cyan C 1710587 007 EU 5250220 200 5250220 400 Standard Capacity Toner Cartridge Yellow Y 1710589 001 Standard Capacity Toner Cartridge Magenta M Standard Capacity Toner Cartridge Cyan C High Capacity Toner Cartridge Black K 1710589 002 1710589 003 1710589 004 High Capacity Toner Cartridge Yellow Y 1710589 005 High Capacity Toner Cartridge Magenta M 1710589 006 High Capacity Toner Cartridge Cyan C 1710589 007 AP JP 5250220 350 5250220 300 Standard Capacity Toner Cartridge Yellow Y Standard Capacity Toner Cartridge Magenta M Standard Capacity Toner Cartridge Cyan C 1710590 001 1710590 002 1710590 003 High Capacity Toner Cartridge Black K 1710590 004 High Capacity Toner Cartridge Yellow Y 1710590 005 High Capacity Toner Cartridge Magenta M 1710590 006 High Capacity Toner Cartridge Cyan C Standard Capacity Toner Cartridge Yellow Y Standard Capacity Toner Cartridge Magenta M 1710590 007 1710588 001 171058
22. as been treated Carbon backed Unapproved iron on transfer media such as heat sensitive paper heat pressure paper and heat press transfer paper Cold water transfer paper Pressure sensitive Designed specifically for inkjet printers such as superfine paper glossy film and postcards Already been printed on by another printer copier or fax machine Dusty Wet or damp Bes Keep media between 35 and 85 relative humidity Toner does not adhere well to moist or wet paper Layered Media Types 21 Adhesive Folded creased curled embossed warped or wrinkled Perforated three hole punched or torn Too slick too coarse or too textured Different in texture roughness on the front and back Too thin or too thick Stuck together with static electricity Composed of foil or gilt too luminous Heat sensitive or cannot withstand the fusing temperature 180 C 356 F Irregularly shaped not rectangular or not cut at right angles Attached with glue tape paper clips staples ribbons hooks or buttons Acidic Any other media that is not approved Thick Stock Paper thicker than 90 g m 24 Ib bond is referred to as thick stock Test all thick stock to ensure acceptable performance and to ensure that the image does not shift Capacity Tray 1 Up to 50 thick stock sheets depending on Orientation Face up Driver Thick stock 91 to 163 g m Media Type Weight 97 to 163 g m 25 to 43 Ib the
23. blems 72 Solving Problems with Printing Quality 75 8 Installing Accessories mun eee eaae nenea ee nana nana anna aaa nanaa 81 Dust Cover 82 Installing the Dust Cover 82 Loading Media in Tray 1 with the Dust Cover installed 83 Contents iii Appendix Safety Specifications 86 Technical Specifications 86 Printer 86 Consumable Life Expectancy Chart 88 Our Concern for Environmental Protection 88 What is an ENERGY STAR product 88 iv Contents Introduction Getting Acquainted with Your Printer Space Requirements To ensure easy operation consumable replacement and maintenance adhere to the recommended space requirements detailed below t A I 1 RA rr a Mo E i is Ea AP Bela Yo aa iNT o ay Ig rA gt E w E e E 2 31mm of NN of 1 2 489 mm 19 3 430 mm 16 9 520 mm 20 5 Front View Side View 2 Getting Acquainted with Your Printer Printer Parts The following drawings illustrate the parts of your printer referred to through out this guide so please take some time to become familiar with them Front View 1 Output tray 2 Control panel 3 Front cover 4 Tray 1 Multipurpose tray 5 Power switch 6 Top cover 7 Transfer belt unit 8 Fuser unit 9 Fuser separator levers 10 Drum cartridge 11 Toner ca
24. de Setting of the Status Display closing the top cover after replacing the toner car tridge automatically moves the next empty toner cartridge so that it can be replaced If there are no more empty toner cartridges the printer warms up then automatically resets to be ready to print 1 3 Press the Cancel key to reset the printer and clear the indicator message Be If no operation is performed for 30 seconds after the top cover is closed the printer automatically resets Be The printer must complete a calibration cycle less than 2 minutes after a toner cartridge has been replaced If you open a cover before the printer is reset the calibration stops then starts over again after the cover is closed Replacing Consumables 47 Replacing the Drum Cartridge 1 Pull the lever and then open the top cover Bes If there is paper in the output tray remove it and then fold up the out put tray before opening the top cover Ees Do not touch the transfer belt 2 Carefully pull out the drum car tridge Note Dispose of the used drum cartridge according to your local regulations Do not burn the drum cartridge 48 Replacing Consumables 3 Prepare the new drum cartridge Ees Do not touch the PC drum on the drum car tridge 4 Install the new drum cartridge 5 Carefully close the top cover Replacing Consumables 49 Bey The printer must complete a calibration cycle less than
25. er Driver Common Buttons The buttons described below appear on each tab OK Click to exit the Properties dialog box saving any changes made Cancel Click to exit the Properties dialog box without saving any changes made Apply Click to save all changes without exiting the Properties dialog box Bes Depending on the version of the operating system Apply may not appear Help Click to view the help Easy Set To save the current settings enter a name and then click Save Afterward the saved settings can be selected from the drop down list Select Default from the drop down list to reset the functions in all tabs to dis play to their default values Using the Printer Driver 11 Page Layout Check this option button to display a sample of the page layout in the figure area Printer Figure Check this option button to display an image of the printer in the figure area Setup Tab The Setup tab allows you to Print several pages of a document on the same page n up printing Provide a watermark on printed documents Design custom watermarks Specify duplex and booklet printing Print the Manual Duplex Guide Page Specify the number of copies Turn on off the printer s sorting function Print using a form overlay Create edit a form overlay Paper Tab The Paper tab allows you to Specify the size of the original document Define custom media sizes Fit printed documents to a specified media s
26. es are being printed with the fuser separator levers in the plain paper posi tion Before printing envelopes place the fuser separator levers in the envelope position Solving Other Problems 73 Solving Problems with Printing Quality printed page Symptom Cause Solution Nothing is One or more of the Remove the toner cartridge and check printed or toner cartridges are for damage If it is damaged replace it there are defective ah spots The printer driver is Select the proper setting in the printer on the not set correctly driver to switch from transparencies to plain paper The drum cartridge is defective Remove the drum cartridge and check for damage If it is damaged replace it The media is moist from humidity Adjust the humidity for media storage Remove the moist media and replace it with new dry media The media set in the printer driver mis matches the media loaded in the printer The power source does not match the printer specifications Several sheets are being fed at the same time Media is not set prop erly in the tray Load the correct media in the printer Use a power source with the proper specifications Remove the media from the tray and check for static electricity Fan plain paper or other media but not transpar encies and replace it in the tray Remove the media tap it to straighten it out return it to the
27. g regular paper much time for example thick make sure that the media type is set stock or transpar properly in the driver ency The printer is setto It takes time for printing to start in power saving mode power saving mode The job is very com Wait No action needed plex A toner cartridge for a Install a KONICA MINOLTA toner different region or an cartridge approved for your specific unapproved toner printer cartridge is installed Blank pages One or more of the Check the toner cartridges The image come out toner cartridges are will not be printed if the cartridges are during print defective or empty empty ing The wrong media is Check that the media type set in the being used driver matches the media loaded in the printer Solving Other Problems 71 Symptom Cause Solution Not all pages The printer has the Check your cable print wrong kind of cable or the printer is not configured for the correct cable and port The Cancel key was Make sure no one pressed the Cancel pressed key while your job was printing The tray is empty Check that the trays are loaded with media in place and secure A document is printed Print the overlay file using a magicolor with an overlay file 2400W driver from the magicolor which has been cre 2400W Utilities and Documentation ated by a non magi CD ROM color 2400W driver Printer The power cord is not Tur
28. ir thickness DO NOT use thick stock that is Mixed with any other media in the trays as this will cause printer misfeed ing 22 Media Types Envelopes Print on the front address side only Some parts of the envelope consist of three layers of paper the front back and flap Anything printed in these lay ered regions may be lost or faded Capacity Tray 1 Up to 10 envelopes depending on their thickness Orientation Face up Driver Envelope Media Type Weight 91 to 163 g m 25 to 43 Ib Use envelopes that are E Common office envelopes approved for laser printing with diagonal joints sharp folds and edges and ordinary gummed flaps Bes Because the envelopes pass through heated rollers the gummed area on the flaps may seal Using envelopes with emulsion based glue avoids this problem E Approved for laser printing E Dry DO NOT use envelopes that have E Sticky flaps E Tape seals metal clasps paper clips fasteners or peel off strips for seal ing Transparent windows Too rough of a surface Been presealed Material that will melt vaporize offset discolor or emit dangerous fumes Media Types 23 Labels A sheet of labels consists of a face sheet the printing surface adhesive and a carrier sheet E The face sheet must follow the plain paper specification MH The face sheet surface must cover the entire carrier sheet and no adhe
29. isplay Refer to Working with the Status Display on page 16 Toner indicator Condition Action orange Slow blinking Toner near empty Prepare the new toner cartridge On Toner empty Replace the toner cartridge Toner Ready Error Condition Action indicator indicator indicator orange green orange Rapid On Rapid The installed Install a blinking blinking toner cartridge KONICA is of an unap MINOLTA toner proved type cartridge About the Control Panel 5 About the Rotate Toner KEY Pressing the Rotate Toner key once moves the cyan toner cartridge so that it can be replaced With each additional press of the Rotate Toner key the black yellow then magenta toner cartridge moves so that they can be replaced About the Cancel KEY The Cancel key allows you to E Continue a print job after addressing an error message E Cancel a print job N Reset the printer after a toner cartridge is replaced Bes For details on resetting the printer after replacing a toner cartridge refer to Replacing a Toner Cartridge on page 43 E Begin printing the back of the page during manual duplex printing Bes For details on manual duplex printing refer to How do manually duplex on page 37 Continuing a Print Job after an Error Message You can continue a print job after correcting the following types of errors E No more media in the tray E Media of a diffe
30. isplay menu choose Status Reduce to decrease the size of the window E From the Display menu choose Status Expand to increase the size of the window Using the Status Display E When the background of the printer graphic is green the printer is in standby mode or a job is printing normally MH When the background of the printer graphic is red or yellow there is an error and the job has been interrupted The status of the printer and the error message are shown in the dialog boxes on the left The function areas include E Printer Status Displays text messages that describe the current opera tional status of the printer E How to Recover Provides you with explanations of what you need to do in order to correct problems and recover from error conditions E Warning Status Displays text messages that alert you of conditions such as low toner 16 Working with the Status Display E Printer Status Figure Shows a graphic representation of the printer and indicates where the problem is E Printing Status Displays the status of the current print job E Popup Setting Allows you to choose which message s you want to bring to the foreground when that particular condition occurs with the printer E Select Printer Allows you to select the printer that is displayed in the Status Display when multiple magicolor 2400W are connected to a single computer In addition if the Startup check box is selected the Status Dis
31. ize Select the output media size Scale expand reduce documents Specify the orientation of the media Rotate the print image 180 degrees Define the type of media Specify the paper source Change the print position Image shift printing 12 Using the Printer Driver Quality Tab The Quality tab allows you to Switch between color and monochrome printing Specify color matching Images Graphics and Text Specify the resolution for the printout Control the tones of an image Contrast Control the darkness of an image Brightness Control the color purity of an image Saturation Control the clarity of an image Sharpness Using the Printer Driver 13 Using the Status Display Working with the Status Display Introduction The Status Display shows information about the current status of the printer and its supplies and allows you to specify various settings such as the time until the printer enters Energy Saver mode Opening the Status Display and Showing the Supplies Status Use one of the following steps to open the Status Display E Windows XP From the Start menu choose All Programs then KONICA MINOLTA magicolor 2400W Utilities and then KONICA MINOLTA magicolor 2400W Status E Windows 2000 Me 98SE From the Start menu choose Programs then KONICA MINOLTA magicolor 2400W Utilities and then KONIICA MINOLTA magicolor 2400W Status Altering the Size of the Status Display Window E From the D
32. m a Status Display Alert When the Status Display notifies you of a printing problem double click its icon on the Windows task bar to open the Status Display The Status Display identifies what type of error has occurred Closing the Status Display To close the Status Display from the File menu choose Exit Es If you click the X button in the upper right corner of the Status Display window to close the window the Status Display remains available at the bottom right of the taskbar Double click the icon to open the Sta tus Display window again Bey Wait at least 5 seconds before opening the Status Display again after it has been closed 18 Recovering from a Status Display Alert Using Media 4 Media Specifications What types and sizes of media can load Media Media Size Inch Millimeter Plain Paper A4 8 2x 11 7 210 0 x 297 0 A5 5 9 x 8 3 148 0 x 210 0 B5 JIS 7 2 x 10 1 182 0 x 257 0 B5 ISO 6 9 x 9 8 176 0 x 250 0 Executive 7 25 x 10 5 184 0 x 267 0 Folio 8 3 x 13 0 210 0 x 330 0 Foolscap 8 0 x 13 0 203 2 x 330 2 Kai 16 7 3 x 10 2 185 0 x 260 0 Legal 8 5 x 14 0 215 9 x 355 6 Government Legal 8 5 x 13 0 216 0 x 330 0 Letter 8 5 x 11 0 215 9 x 279 4 Letter Plus 8 5 x 12 7 215 9 x 322 3 Statement 5 5 x 8 5 140 0 x 216 0 UK Quarto 8 0 x 10 0 203 2 x 254 0 Custom Minimum 3 6 x 7 8 92 0 x 198 0 Custom Maximum 8 5
33. magicolor 2400W User s Guide 4139 7733 02A 1800767 001B Thank You Thank you for purchasing a magicolor 2400W You have made an excellent choice Your magicolor 2400W is specially designed for optimal performance in Windows environments Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS INC magicolor is a trademark or registered trademark of KONICA MINOLTA PRINTING SOLUTIONS U S A INC Copyright Notice Copyright 2004 KONICA MINOLTA BUSINESS TECHNOLOGIES INC Marunou chi Center Building 1 6 1 Marunouchi Chiyoda ku Tokyo 100 0005 Japan All Rights Reserved This document may not be copied in whole or part nor transferred to any other media or language without written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES INC Notice KONICA MINOLTA BUSINESS TECHNOLOGIES INC reserves the right to make changes to this guide and to the equipment described herein without notice Consid erable effort has been made to ensure that this guide is free of inaccuracies and omissions However KONICA MINOLTA BUSINESS TECHNOLOGIES INC makes no warranty of any kind including but not limited to any implied warranties of mer chantability and fitness for a particular purpose with regard to this guide KONICA MINOLTA BUSINESS TECHNOLOGIES INC assumes no responsibility for or liability for errors contained in this guide or for incidental special or
34. mild soap If you get toner in your eyes wash it out immediately with cool water and consult a doctor m Make sure any parts removed during cleaning are replaced before you plug in the printer Maintaining the Printer 53 Cleaning the Printer A Be sure to turn off the printer and unplug the power cord before cleaning Exterior Control Panel Ventilation Grille 4 Rotate Toner Printer Exterior 54 Cleaning the Printer Interior Cleaning the Media Feed Roller and Laser Lens 1 Pull the lever and then open the top cover Be If there is paper in the output tray remove it and then fold up the out put tray before opening the top cover Ees Do not touch the transfer belt 2 Slowly pull out the drum car tridge Cleaning the Printer 55 Note Position the removed drum cartridge as shown in the illustration at the right Be sure to keep the drum cartridge horizontal and place it where it will not become dirty Do not leave the drum cartridge removed for more than 15 minutes and do not place the removed drum cartridge in a location where it would be exposed to direct light such as sunlight 3 Clean the media feed rollers by wiping them with a soft dry cloth fron fon 56 Cleaning the Printer 4 Clean the laser lens by wiping them with a sof
35. n off the printer confirm that the resets or correctly plugged into power cord is correctly plugged into the turns off fre the outlet outlet and then turn on the printer quently A system error Contact Technical Support with the occurred error information With N up on Both the driver and For N up on multiple copies choose multiple cop the application have Collate only in the driver s Paper Tab ies the out been set for collation Do not set collation in the application put is incorrect You hear The printer is not Put the printer on a flat hard level sur unusual level face not to exceed 1 slant in any noises direction There is a foreign Turn off the printer and remove the object stuck inside object If you cannot remove it contact the printer Technical Support 72 Solving Other Problems Symptom Cause Solution Media is The media is moist Remove the moist media and replace it wrinkled from humidity or hav with new dry media ing water spilled on it The media feed roller or fuser unit is defec tive Unsupported media wrong size thick ness type etc is being used Check them for damage If necessary contact Technical Support with the error information Use KONICA MINOLTA approved media See Media Specifications on page 20 for supported sizes and types For a complete list of approved media go to www printer konicaminolta com Envelop
36. ns required by the printer and a 4mm 0 157 software constraints the amount of memory available for the full page frame buffer The guaranteed imageable printable area for all media sizes is the page size minus 4 mm 0 157 from all edges of the media s When printing in color on legal size media the bottom margin is 10 4 mm 0 409 Media Types 27 Be When printing on glossy the top margin is 10 mm 0 394 Imageable Area Envelopes Envelopes have a nonguaranteed imageable area that varies with envelope type Bz The envelope print orienta tion is deter mined by your appli cation Page Margins Margins are set through your application Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins from which to choose If you choose a standard format you may lose part of your image due to imageable area constraints If you can cus tom size your page in your application use those sizes given for the imagea ble area for optimum results Nonimageable area 4 mm 0 157 Nonguaranteed area A N Guaranteed area EN Z Y 28 Media Types Loading Media How do I load media Take off the top and bottom sheets of a ream of paper Holding a stack of approx imately 200 sheets at a time fan the stack to prevent static buildup before inserting it in a tray Bey Do not fan transpa
37. nsfer roller is dirty The media path is dirty with toner Clean the media transfer roller If you think the transfer roller should be replaced contact Technical Support with the error information Print several blank sheets and the excess toner should disappear One or more of the toner cartridges are defective Remove the toner cartridge and check for damage If it is damaged replace it The drum cartridge is defective Remove the drum cartridge and check for damage If it is damaged replace it Solving Problems with Printing Quality 77 Symptom Cause Solution Abnormal The laser lens is dirty Clean the laser lens areas white The toner cartridge is Remove the toner cartridge with the black or defective color causing the abnormal image color appear Replace it with a new toner cartridge in a regular pattern The drum cartridge is Remove the drum cartridge and check defective for damage If it is damaged replace it Image defects Deintar Printer The laser lens is dirty Clean the laser lens The toner cartridge is leaking Remove the toner cartridge and check for damage If it is damaged replace it The toner cartridge is defective Remove the toner cartridge with the color causing the abnormal image Replace it with a new toner cartridge The drum cartridge is defective Remove the drum cartridge and
38. o a lower resolution 62 Understanding the Media Path Ready Error indicator indicator green orange Condition Action Rapid blinking alter nately The tray ran out of paper while printing Load media into Tray 1 No media in the tray specified in the printer driver Load the appropriate type of media into Tray 1 Media size error If the Auto Continue has been activated in the Status Display the sheet already fed in is auto matically ejected after a predetermined time Load the appropriate size media into Tray 1 Waiting to print the back of the paper during man ual duplex printing Insert the paper so that the back can be printed and then press the Cancel key less than 5 seconds For details refer to Manual Duplexing on page 37 Off Blinking Off On Media empty Media jam The drum cartridge or toner cartridge is not installed Front cover or top cover is open Load media into Tray 1 Clear the jam close the covers and then continue with the print job Install the drum car tridge and all toner cartridges Close the front cover and top cover Indicator Messages 63 Service Message This message indicates a more serious fault that can only be corrected by a customer service engineer Ready indicator green Off Error indicator orange Rapid blink ing
39. om your sales representa tive Installing the Dust Cover 1 Open Tray 1 2 Install the dust cover 82 Dust Cover 3 Attach the lid to the dust cover Loading Media in Tray 1 with the Dust Cover installed 1 Remove the lid from the dust cover and then open the front panel of the dust cover 2 Slide the media guides to pro vide more space between them Dust Cover 83 3 Load the media face up in the tray Ees Do not load above the Y mark Do not load more than 10 envelopes or 50 sheets of labels post cards thick stock or transparencies at one time 4 Slide the media guides against the edges of the media 5 Close the front panel of the dust cover and then reattach the lid to the dust cover 84 Dust Cover Appendix A Safety Specifications Printer Safety standards U S model UL 60950 1 CSA C22 2 No 60950 1 03 European model EU Directive 73 23 EEC EU Directive 93 68 EEC EN 60950 1 IEC 60950 1 China model GB 4943 EMC standards U S model FCC part 15 subpart B class B ICES 003 European model EU Directive 89 336 EEC EU Directive 93 68 EEC EN 55022 CISPR Pub 22 class B EN 61000 3 2 EN 61000 3 3 EN 55024 China model Australian model GB 9254 class B GB 17625 1 AS NZS CISPR22 classB Technical Specifications Printer Type Printing system Desktop full color laser beam printer Dual laser diode
40. play 18 4 Using Media ou mea aea a eee aer nenea ae enaae ee eanan nenea aaa ne Asiaa nar fei 19 Media Specifications 20 Media Types 21 Plain Paper 21 Thick Stock 22 Envelopes 23 Labels 24 Letterhead 25 Postcards 25 Transparencies 26 Glossy Stock 27 What Is the Guaranteed Imageable Printable Area 27 Imageable Area Envelopes 28 Page Margins 28 ii Contents Loading Media 29 Tray 1 Multipurpose Tray 29 Loading Plain Paper 29 Other Media 31 Loading Envelopes 31 Loading Label Sheets Postcards Thick Stock Transparencies 35 Manual Duplexing 37 How do manually duplex 37 Output Tray 38 Media Storage 38 5 Replacing Consumables 2 ccccc secceceeeeeeeeeeeseeeeeeeeeseeeaeeeesesseaeeeesesseeneees 39 Replacing Consumables 40 Refilled Toner Cartridges 40 About Toner Cartridges 40 Replacing a Toner Cartridge 43 Replacing the Drum Cartridge 48 6 Maintaining the Printer ccccceeecceceeeeeeeeeeeeeee cece eee nenea ene anna ea man anna e 51 Maintaining the Printer 52 Cleaning the Printer 54 Exterior 54 Interior 55 Cleaning the Media Feed Roller and Laser Lens 55 Storing the Printer 58 T Xroubleshooting i si meat coca ca ada ce a i dd a hated ti cala 59 Introduction 60 Preventing Media Misfeeds 61 Understanding the Media Path 62 Indicator Messages 62 Error Messages 62 Service Message 64 Clearing Media Misfeeds 65 Clearing Procedures 66 Solving Problems with Media Misfeeds 70 Solving Other Pro
41. play is auto matically started up when the computer is started up E Printer Information Allows you to check various information such as the number of prints E Supplies Status Displays the usage status approximate percentage remaining of each toner cartridge E Mode Setting Allows you to specify the following e Auto Continue If the Auto Continue check box is selected print ing can continue even if the media size set in the printer driver is different from the size of the media loaded in the tray e Auto Toner Replace Specifies whether or not printing stops when the toner becomes empty If the Auto Toner Replace check box is selected printing stops when the toner becomes empty and the empty toner car tridge moves so that it can be replaced Restart the printer after changing the Auto Toner Replace setting e Energy Saver Specifies the length of time until the printer enters Energy Saver mode E Power On Test Performs an AIDC Auto lmage Density Control cali bration E Print Status Sheet Prints a list of status messages indicated by the control panel indicators and a list of error messages E Print Config Page Prints the configuration page Recognizing Status Display Alerts When the Status Display detects a printing problem the icon on the Windows task bar changes from green to yellow or red depending on the severity of the printer problem Recognizing Status Display Alerts 17 Recovering fro
42. r s surface the spray could penetrate through the air vents of the printer and damage the inter nal circuits Avoid using abrasive or corrosive solutions or solutions that contain sol vents such as alcohol and benzene to clean the printer Always test any cleaning solution such as mild detergent on a small inconspicuous area of your printer to check the solution s performance Never use sharp or rough implements such as wire or plastic cleaning pads Always close the printer s covers gently Never subject the printer to vibra tion Do not cover the printer immediately after using it Turn it off and wait until it cools down 52 Maintaining the Printer Do not leave the printer s covers open for any length of time especially in well lit places light may damage the drum cartridge Do not open the printer during printing Do not tap media stacks on the printer Do not lubricate or disassemble the printer Do not tilt the printer Do not touch the electrical contacts gears or laser devices Doing so may damage the printer and cause the print quality to deteriorate Keep media in the output tray at a minimum level If the media is stocked too high your printer may experience media misfeeds and excessive media curl m Keep the printer level to avoid toner spillage E When lifting the printer grasp the areas shown in the figure E f you get toner on your skin wash it off with cool water and a
43. rencies Note Although this printer was designed for printing on a wide range of media types it is not intended to print exclusively on a single media type except plain paper Continuous printing on media other than plain paper such as envelopes labels thick stock or transparencies may adversely affect print quality or reduce engine life When refilling media first remove any media remaining in the tray Stack it with the new media even the edges then reload it Do not mix media of different types and sizes as this will cause media mis feeds Tray 1 Multipurpose Tray For details on the types and sizes of media that can be printed from Tray 1 refer to Media Specifications on page 20 Loading Plain Paper 1 Open Tray 1 Loading Media 29 2 Slide the media guides to pro vide more space between them 3 Load the paper face up in the tray Bey Do not load paper above the wmark Up to 200 sheets 80 g m 22 Ib of plain paper can be loaded into the tray at one time 30 Loading Media 4 Slide the media guides against the edges of the paper Other Media When loading media other than plain paper set the media mode for exam ple Envelope Label Thick Stock 1 Thick Stock 2 or Transparency in the driver for optimum print quality Loading Envelopes 1 Open Tray 1 2 Remove any media in the tray Loading Media 31 3 Slide the media guides to pro vide more sp
44. rent format than that set in the printer driver was fed into the printer Be For details on the error messages refer to Indicator Messages on page 62 1 Check that one of the above errors has occurred 2 Perform the corrective action 3 Press the Cancel key less than 5 seconds The print job continues Cancelling a Print Job You can cancel a print job that is currently being processed 1 While data is being processed or printed the green Ready indicator is blinking hold down the Cancel key for more than 5 seconds 2 Release the Cancel key after both indicators light up The current print job has now been cancelled About the Control Panel Software Installation 2 Utilities and Documentation CD ROM Drivers Drivers Use Benefit Printer Driver for These drivers give you access to all of Windows XP 2000 the printer features including finishing Printer Driver for Windows Me 98SE and advanced layout See also Displaying Printer Driver Settings on page 10 Bes For detail on the installation of the printer drivers refer to the magi color 2400W Installation Guide Utilities Utilities Use Benefit Status Display From the Status Display the current status of this printer such as its consumables and error information can be checked For details refer to Working with the Status Display on page 16 8 Utilities and Documenta
45. rtridge carousel con N ini A N We N 8 taining 4 toner cartridges C M i NUS 9 Y and K AN EE IS 12 USB port U EEE SEAS 13 Toner cartridge i sss Liei Getting Acquainted with Your Printer 3 About the Control Panel 45 Rotate o F 1 Ready indicator 2 Error indicator 3 Rotate Toner key 4 Toner indicators 5 Cancel key About the Indicators The indicators use five types of signals Off On Slow blinking 1 blink every 2 seconds Blinking 1 blink per second Rapid blinking 2 blinks per second About the Control Panel Status Messages Ready Indicator Error Indicator Status messages indicate the current condition of the printer The printer sta tus also can be checked on the Status Display Refer to Working with the Status Display on page 16 Ready Error Condition Action indicator indicator green orange Off Off Power off None On Off Ready to print None Rapid blink Off Warming up None ing Calibration Blinking Off Processing data None Printing On On Initializing power on None Canceling a print job Slow blinking Off Power save mode None On Slow blinking Drum near end Prepare the new drum cartridge On Blinking Drum end Replace the drum cartridge Status Messages Toner Indicators The amount of toner remaining also can be checked on the Status D
46. s closed again to reset on the printer Some media remains Recheck the media path and make misfed in the printer sure that you have removed all of the misfed media Media is The media is not cor Remove the misfed media and reposi misfeeding rectly positioned in tion the media properly in the tray the tray The number of sheets in the tray exceeds the maximum allowed Remove the excess media and reload the correct number of sheets in the tray The media guides are not correctly adjusted to the media size Adjust the media guides in the Tray 1 to match the size of the media Warped or wrinkled media is loaded in the tray Remove the media smooth it out and reload it If it still misfeeds do not use that media The media is moist from humidity Remove the moist media and replace it with new dry media The recommended transparency or label sheet is facing the wrong way in Tray 1 Load the transparencies or label sheets according to the manufacturer s instructions Solving Problems with Media Misfeeds 69 Symptom Cause Solution Media is Envelopes are facing Load the envelopes in Tray 1 so the misfeeding the wrong way in Tray flaps are facing down 1 If the flaps are on the long edge load the envelopes with the flap toward the left of the printer Transparencies have collected static elec tricity in the tray Remove the tran
47. s and polygon mirror Developing system Resolution Mono component development system 2400 dpi x 600 dpi 1200 dpi x 600 dpi or 600 dpi x 600 dpi First print Full color Monochrome 14 0 seconds for A4 Letter plain paper 23 0 seconds for A4 Letter plain paper Print speed Full color Monochrome 20 0 pages per minute for A4 Letter plain paper 5 0 pages per minute for A4 Letter plain paper 86 Safety Specifications Warm up time 100 V 120 V 45 seconds 220 to 240 V 49 seconds Media sizes Paper width 92 to 216 mm 3 6 to 8 5 Paper length 148 to 356 mm 5 9 to 14 0 Paper Media e Plain paper 60 to 90 g m 16 to 24 Ib Transparency Envelope e Thick Stock 91 to 163 g m Postcard Letterhead Label sheet e Glossy Input capacity Plain paper 200 sheets Envelope 10 envelopes Output capacity Label Postcard Thick Stock Transparency 50 sheets Output tray 200 sheets A4 Letter Operating temperature Operating humidity 10 to 35 C 50 to 95 F 15 to 85 Power supply 110 to 127 V 50 to 60 Hz 220 to 240 V 50 to 60 Hz Power consumption 100 V 120 V 1100 W 220 to 240 V 1100 W Amperage 110 to 127 V 11 A or less 220 to 240 V 7 A or less Acoustic Noise Printing 53 dB or less Standby 35 dB or less External dimensions Height 341 mm 13 4 Width 430 mm 16 9 Depth 395 mm 15 6
48. sive should come through on the surface You can print continuously with label sheets However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Format label data within your application Try printing your data on a sheet of plain paper first to check placement Check your application documentation for more information on printing labels Capacity Tray 1 Up to 50 label sheets depending on their thickness Orientation Face up Driver Labels 4 Media Type Weight 60to163g im 16to43lb Use label sheets that are m Approved for laser printers DO NOT use label sheets that N Have labels that easily peel off N Have backing sheets that have peeled away or have exposed adhesive Bes Labels may stick to the fuser causing them to peel off and media misfeeds to occur N Are precut or perforated Do not use OK to use Shiny backed paper Full page labels uncut Media Types Letterhead Format letterhead data within your application Try printing your data on a sheet of plain paper first to check placement Capacity Tray 1 Up to 200 sheets depending on their size and thickness Orientation Face up Driver Letterhead Media Type
49. sparencies and load them in Tray 1 one sheet at a time Do not fan transparencies before loading them Unsupported media wrong size thick ness type etc is being used The media feed roller is dirty Use KONICA MINOLTA approved media See Media Specifications on page 20 for supported size Clean the media feed roller For more details refer to Interior on page 55 70 Solving Problems with Media Misfeeds Solving Other Problems Bey To order KONICA MINOLTA consumables go to www q shop com Symptom Cause Solution Printer The power cord is not Turn off the printer confirm that the power is not correctly plugged into power cord is correctly plugged into the on the outlet outlet and then turn on the printer Something is wrong Plug another electrical appliance into with the outlet con the outlet and see whether it operates nected to the printer properly The power switch is Turn the power switch off O position not correctly turned then turn it back to the on I position on I position The printer is con Use a power source with the specifica nected to an outlet tions listed in appendix A Technical with a voltage or fre Specifications quency that does not match the printer specifications Printing The printer is set to a It takes more time to print with special takes too slow printing mode media When usin
50. t dry cloth 5 Reinstall the drum cartridge Cleaning the Printer 57 6 Carefully close the top cover Storing the Printer Note If this printer is not to be used for an extended period of time store the printer with the fuser separator levers raised set to the envelope position 58 Storing the Printer Troubleshooting f Introduction This chapter provides information to aid you in resolving printer problems you may encounter or at least guide you to the proper sources for help Preventing media misfeeds Page 61 Understanding the media path Page 2 Indicator Messages Page 62 Clearing media misfeeds Page 65 Solving problems with media misfeeds Page 69 Solving other problems Page 71 Solving problems with printing quality Page 74 60 Introduction Preventing Media Misfeeds Make sure that Media matches the printer specifications Media is flat especially on the leading edge The printer is on a hard flat level surface You store media in a dry location away from moisture and humidity You remove transparencies from the output tray immediately after printing to avoid static buildup You always adjust the media guides in Tray 1 after inserting the media a guide that is not properly adjusted can cause poor print quality media mis feeds and printer damage You load the media printing side up in
51. the output tray remove it and then fold up the out put tray before opening the top cover Ees Do not touch the transfer belt 2 Slowly pull out the drum car tridge 66 Clearing Media Misfeeds Note Position the removed drum cartridge as shown in the illustration at the right Be sure to keep the drum cartridge horizontal and place it where it will not become dirty Do not leave the drum cartridge removed for more than 15 minutes and do not place the removed drum cartridge in a location where it would be exposed to direct light such as sunlight 3 Remove any misfed media Clearing Media Misfeeds 67 4 Reinstall the drum cartridge 5 Carefully close the top cover 68 Clearing Media Misfeeds Solving Problems with Media Misfeeds Bes Frequent misfeeds in any area indicate that area should be checked repaired or cleaned Repeated misfeeds may also happen if you re using unsupported print media Symptom Cause Solution Several The front edges of Remove the media and even up the sheets go the media are not front edges then reload it through the even printer The media is moist Remove the moist media and replace it together from humidity with new dry media Too much static elec Do not fan transparencies tricity is present Media mis Top cover needs to Open and close the top cover of the feed mes be opened and printer again sage stay
52. tion CD ROM System Requirements Personal computer Celeron 333 MHz or higher Operating System Microsoft Windows XP Home Edition Professional Windows 2000 Pro fessional Windows Me Windows 98SE Free hard disk space Approximately 128 MB of free hard disk space for printer driver and Status Display Approximately 128 MB of free hard disk space for image processing RAM More than OS recommendation CD ROM DVD drive I O interface USB 2 0 compliant port Bey If the printer is connected via USB 1 1 printing at 2400 x 600 dpi may not be possible in some cases This printer supports printing at 2400 x 600 dpi using a USB 2 0 interface Es This printer cannot be used as a shared printer Selecting Driver Defaults Before you start working with your printer you are advised to verify change the default driver settings 1 Choose the driver s properties as follows Windows XP From the Start menu choose Printers and Faxes to display the Printers and Faxes directory Right click the KONICA MINOLTA mag icolor 2400W printer icon and choose Printing Preferences Windows 2000 From the Start menu choose Settings and then Printers to display the Printers directory Right click the KONICA MINOLTA magicolor 2400W printer icon and choose Printing Preferences System Requirements 9 Windows Me 98SE From the Start menu choose Settings and then Printers to display the Printers directory Right click
53. um cartridge is defective The fuser separator levers are adjusted for envelope printing Remove the drum cartridge and check for damage If it is damaged replace it Return the fuser separator levers to the plain paper setting 76 Solving Problems with Printing Quality Symptom Cause Solution There is insufficient fusing or the image comes off when rubbed The media is moist from humidity Remove the moist media and replace it with new dry media Unsupported media wrong size thick ness type etc is being used Media type is set incorrectly Use KONICA MINOLTA approved media See Media Specifications on page 20 for supported sizes When printing envelopes labels post cards thick stock or transparencies specify the appropriate media type in the printer driver The fuser separator levers are adjusted for envelope printing Return the fuser separator levers to the plain paper setting There are toner smudges or residual images One or more of the toner cartridges are defective or installed incorrectly The fuser separator levers are adjusted for envelope printing Remove the toner cartridge and check for damage If it is damaged replace it Return the fuser separator levers to the plain paper setting There are toner smudges on the back side of the page whether or not it has been duplexed The media tra
54. ut tray on top of the printer This tray has a capacity of approximately 200 sheets A4 Letter of 80 g m 22 Ib paper Es If the media is stacked too high in the output tray your printer may experience media misfeeds excessive media curl or static buildup Bey Remove transparencies as soon as possible from the output tray to avoid static buildup Media Storage How do I store media E Keep media on a flat level surface in its original wrapper until it is time to load it Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding E lf media has been removed from its wrapper place it in its original pack aging and store in a cool dark place on a level surface N Avoid moisture excessive humidity direct sunlight excessive heat above 35 C 95 F and dust N Avoid leaning against other objects or placing it in an upright position Before using stored media do a trial printing and check print quality 38 Output Tray Replacing Consumables 9 Replacing Consumables Note Failure to follow instructions as outlined in this manual could result in voiding your warranty Refilled Toner Cartridges Note Do not use refilled toner cartridges Any damage to the printer or quality problems caused by a refilled toner cartridge will void your warranty No technical support is provided to recover from these problems About Toner Cartridges Your

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