Kenmore 297310600 Freezer User Manual
Contents
1. Ice Container 1 or less ICE MAKER TIPS Ice cubes stored too long may develop an odd flavor Empty the ice container and ensure that the wire signal arm is in its down or ON position The ice maker will then produce more ice Occasionally shake the ice container to keep ice separated Keep the wire signal arm in its up or OFF position until the freezer is connected to the water supply or whenever the water supply is turned off The following sounds are normal when the ice maker is operating Motor running Ice loosening from tray Ice dropping into ice container Running water Water valve opening or closing a CAUTION Do Not place the ice container in your dishwasher Wash the ice container in warm water with mild detergent Rinse well and dry Stop the ice maker when cleaning the freezer and during vacations If the ice maker will be turned off for a long period of time turn the water supply valve to the closed position CARE AND CLEANING Keep your freezer clean to prevent odor build up Wipe up any spills immediately and clean at least twice a year Never use metallic scouring pads brushes abrasive cleaners or strong alkaline solutions on any surface Do not wash any removable parts in a dishwasher Always unplug the electrical power cord from the wall outlet before cleaning NOTE Turning the freezer temperature control to OFF turns off the compresso2. PROBLEM SOUND AND NOISE Cont Metal parts undergo expansion and contraction as in hot water pipes Popping or cracking sound when compressor comes on Refrigerant used to cool freezer is circulating throughout the system ubbling or gurgling sound like water boiling Freezer is not level lt rocks on the floor when it is moved slightly Floor is uneven or weak Freezer rocks on floor when it is moved slightly Freezer is touching the wall Vibrating or rattling noise WATER MOISTURE FROST INSIDE FREEZER Weather is hot and humid which increases internal rate of frost build up Door may not be seating properly Door is kept open too long or is opened too frequently WATER MOISTURE FROST OUTSIDE FREEZER Moisture forms on inside freezer walls Moisture forms on ouside of Door may not be seating freezer properly causing the cold air from inside the freezer to meet warm moist air from outside ODOR IN FREEZER Odors in freezer Interior needs to be cleaned Foods with strong odors are in the freezer DOOR PROBLEMS Door will not close Freezer is not level It rocks on the floor when it is moved slightly Floor is uneven or weak Freezer rocks on floor when it is moved slightly LIGHT BULB IS NOT ON Light bulb is burned out Light bulb is not on No electric curren
3. Kenmore E L I T E Freezer Use amp Care Guide Congelador Gu a para su uso y cuidado 44733 Congelateur Guide d utilisation et d entretien n A gt gt w Sears Roebuck and Co Hoffman Estates IL 60179 U S A Sears Canada Inc Toronto Ontario Canada M5B 2B8 www sears com 297310600 April 2009 TABLE OF CONTENTS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING THIS FREEZER Serial Model Numbers n se 2 important Safety Instructions 00 2 3 Freezer Warranty ocoooooococccccccccnnnncnocnnnnnnnnon 3 Protection Agreements coccccccccccccccccncnncccns 4 FIESUSTEDS aiii 56 Setting the Temperature Control 6 Freezer Features occccccccccnccnncnnnonnncnnnonnnnos 6 7 Energy Saving TIPS coooocccnccncncconincncninnnnns 7 Power Failure Freezer Failure 0 7 ce Service 2 cccccccccceccccaeceucdecessaseeedudaeeszeeee 8 Care and Cleaning cccccccnccccconconocnncninanonos 9 Before You Call ooooonocccooooocccncnnncnncnccnnnnnnnnn 10 11 SERIAL MODEL NUMBERS READ AND SAVE THESE INSTRUCTIONS This Owner s Guide provides specific operating instructions for your model Use your freezer only as instructed in this guide These instructions are not meant to cover every possible condition and situation that may occur Common sense and caution must be practiced when installing operating and maint
4. M No lemon guarantee replacement of your covered product if four or more product failures occur within twelve months M Product replacement if your covered product can t be fixed Y Annual Preventive Maintenance Check at your request no extra charge M Fast help by phone we call it Rapid Resolution phone support from a Sears representative on all products Think of us as a talking owner s manual M Power surge protection against electrical damage due to power fluctuations Ml 250 Food Loss Protection annually for any food spoilage that is the result of mechanical failure of any covered refrigerator or freezer M Rental reimbursement if repair of your covered product takes longer than promised M 10 discount off the regular price of any non covered repair service and related installed parts Once you purchase the Agreement a simple phone call is all that it takes for you to schedule service You can call anytime day or night or schedule a service appointment online The Master Protection Agreement is a risk free purchase If you cancel for any reason during the product warranty period we will provide a full refund Or a prorated refund anytime after the product warranty period expires Purchase your Master Protection Agreement today Some limitations and exclusions apply For prices and additional information in the U S A call 1 800 827 6655 Coverage in Canada varies on some items For full details cal
5. as base panel baskets and shelves by taping them securely in place to prevent damage In the moving vehicle secure freezer in an upright position to prevent movement Also protect outside of freezer with a blanket or similar item POWER FAILURE FREEZER FAILURE NOTE Do not open freezer door unnecessarily if freezer is several hours If a power failure occurs frozen foods will stay frozen for at least 24 hours if the freezer is kept closed If the power failure continues pack seven or eight pounds of dry ice into the freezer every 24 hours Look in the Yellow Pages under Dry Ice Dairies or Ice Cream Manufacturers for local dry ice suppliers Always wear gloves and use caution when handling dry ice Hi If the freezer has stopped operating see Freezer Does Not Run in the Troubleshooting Guide If you cannot solve the problem call Sears Service immediately If the freezer remains off for several hours follow the directions above for the use of dry ice during a power failure If necessary take the food to a local locker plant until the freezer is ready to operate Look in the Yellow Pages under Frozen Food Locker Plants ICE SERVICE If your freezer has an automatic ice maker it will provide a sufficient supply of ice for normal use During the initial startup of your freezer however no ice will be produced during the first 24 hours of operation Automatic ice makers are also optional accessories th
6. for other than private family purposes This warranty covers only defects in material and workmanship Sears will NOT pay for 1 Expendable items that can wear out from normal use including but not limited to filters belts light bulbs and bags 2 A service technician to instruct the user in correct product installation operation or maintenance 3 Aservice technician to clean or maintain this product 4 Damage to or failure of this product if it is not installed operated or maintained according to the all instructions supplied with the product 5 Damage to or failure of this product resulting from accident abuse misuse or use for other than its intended purpose 6 Damage to or failure of this product caused by the use of detergents cleaners chemicals or utensils other than those recommended in all instructions supplied with the product 7 Damage to or failure of parts or systems resulting from unauthorized modifications made to this product Disclaimer of implied warranties limitation of remedies Customer s sole and exclusive remedy under this limited warranty shall be product repair as provided herein Implied warranties including warranties of merchantability or fitness for a particular purpose are limited to one year or the shortest period allowed by law Sears shall not be liable for incidental or consequential damages Some states and provinces do not allow the exclusion or limitation of i
7. out and lift up N SA AKAT oy XS Ce x XY Y X y W N ax TILT OUT SHELF This shelf is located inside on the freezer door and provides additional storage space To access an item tilt top of basket shelf down ADJUSTABLE INTERIOR SHELVES Multi position adjustable interior shelves can be moved to any position for larger or smaller packages The shipping spacers that stabilize the shelves for shipping may be removed and discarded Lift up and out TO ADJUST CANTILEVER Adjustable Interior Shelves Upright Models SHELVES NOTE Cantilever shelves are supported at the back of the freezer Lift front edge up 2 Pull shelf out Replace the shelf by inserting the hooks at rear of the shelf into the wall bracket Lower the shelf into the desired slots and lock into position MID LEVEL LIGHT The light comes on automatically when the door is opened To replace the light bulb turn the temperature control to OFF and unplug the electrical cord Remove the lens from the lamp housing by unsnapping it from the lamp housing using your fingers or a screwdriver Be careful not to break the locking tabs on the lamp housing Replace the old bulb with a bulb of the same type and wattage To replace the lens snap one side of the lens opening to the tab on the lamp housing Then carefully attach the other side To Remove Light Lens Pr
8. set too Turn control to a colder setting Allow several hours for the too warm warm temperature to stabilize Door is kept open too long or is e Warm air enters the freezer every time the door is opened too frequently opened Open the door less often Door may not be seating See DOOR PROBLEMS Section properly e Large amounts of warm or hot e Wait until the freezer has had a chance to reach its food may have been stored selected temperature recently e Freezer has recently been e Freezer requires 4 hours to cool down completely disconnected for a period of time Freezer external surface e The external freezer walls can e This is normal while the compressor works to transfer temperature is warm be as much as 30 F warmer heat from inside the freezer cabinet than room temperature SOUND AND NOISE Modern freezers have increased storage capacity and more stable temperatures They require a high efficiency compressor e This is normal When the surrounding noise level is low you might hear the compressor running while it cools the interior Louder sound levels whenever freezer is on Freezer operates at higher pressures during the start of the ON cycle This is normal Sound will level off or disappear as freezer continues to run Longer sound levels when compressor comes on 10 BEFORE YOU CALL
9. wider a LEVELING The freezer must have all bottom corners resting firmly on a solid floor The floor must be strong enough to support a fully loaded freezer NOTE It is Very Important for your freezer to be level in order to function properly If the freezer is not leveled during installation the door may be misaligned and not close or seal properly causing cooling frost or moisture problems Unpacking and Leveling Plastic Leveling Feet To Level Freezer After discarding crating screws and wood base Crating Screw use a carpenter s level to level the freezer from front to back Adjust the plastic leveling feet in Ba j L Discard The 4 Crating Screws front Y bubble higher so that the door closes ia easily when left halfway open Leveling Instructions for all Refrigerator Freezer Pair Remove two leg levelers provided in literature bag While unit is lying on its back for wood skid removal install both leg levelers in rear of unit Level door of first unit using all four levelers and slide unit into place Recheck for levelness and adjust if necessary Measure distance from floor to bottom of door on first unit Adjust and level second unit so door height matches Leg Level Adjustments One full turn of all four leg levelers will raise door 5 32 One full turn of both front leg levelers will raise door 3 16 and tilt top of door back 7 16 One full turn of both re
10. aining any appliance RECORD YOUR MODEL AND SERIAL NUMBERS Record the model and serial numbers in the space provided below The serial plate is located on the upper left wall inside the freezer Model Number 253 Ae 970 Serial Number Purchase Date and Serial umber Plate not store or use gasoline or other flammable vapors and ids in the vicinity of this or any other appliance Read product labels for flammability and other warnings CHILD SAFETY e Destroy carton plastic bags and any exterior wrapping material immediately after the freezer is unpacked Children should never use these items to play Cartons covered with rugs bedspreads plastic sheets or stretch wrap may become airtight chambers and can quickly cause suffocation e Remove all staples from the carton Staples can cause severe cuts and destroy finishes If they come in contact with other appliances or furniture An empty discarded ice box refrigerator or freezer is a very dangerous attraction to children Remove and discard any spacers used to secure the shelves during shipping Small objects are a choke hazard to children Remove the door s of any appliance that is not in u even if it is being discarded PROPER DISPOSAL OF YOUR REFRIGERATOR FREEZER a WARNING Risk of child entrapment Child entrapment and are not problems of the past Junked or abandoned refrigerators or freezers are still dangerous even if th
11. ar leg levelers will lower door 1 32 and tilt top of door forward 7 16 One full turn of both side leg levelers will raise door 3 16 and tilt top of door 3 8 e Slide second unit into place leaving a minimum gap of 3 16 between units for door swing clearance e This last step may require at least one extraction of the second unit to properly align units in a built in application Unpacking and Leveling IN caution To allow door to close and seal properly do not let food packages extend past the front of the shelves DOOR REMOVA If door must be removed Gently lay freezer on its back on a rug or blanket Remove two base screws and base panel Remove bottom hinge screws Remove plastic top hinge cover Remove screws from top hinge Remove top hinge from cabinet Remove door and bottom hinge from cabinet To replace door reverse the above order and manner of removal Securely tighten all screws to prevent hinge slippage ONOAR WN gt ICE MAKER INSTALLATION If your Freezer has an automatic ice maker please refer to the two inserts in the bond pack that came with your Freezer 1 Installation Instructions amp 2 Installation Connecting Ice Maker to Water Supply to correctly hook up your ice maker SETTING THE TEMPERATURE CONTROL COOL DOWN PERIOD For safe food storage allow 4 hours for the freezer to cool down completely The f
12. at may be installed in some models at any time Call your local dealer for information TURNING YOUR ICE MAKER ON After the plumbing connections have been completed the water supply valve must be opened Place the ice container under the ice maker pushing it as far back as possible Lower the wire signal arm to its down or ON position New plumbing connections may cause F Wire Signal Arm Ice Maker the first production of ice cubes to be discolored or have an odd flavor These first cubes should be discarded until the cubes produced are free of discoloration and taste TURNINGYOUR ICE MAKER OFF To stop the ice maker lift the wire signal arm until it clicks and locks in the up or OFF position The ice maker also turns off automatically when the ice container is full If your model has an adjustable freezer shelf place the shelf in the lower position so that the wire signal arm will hit the ice when the container is full a he eveling bracket on the ice maker to ensure the ice cer is level If the gap between the freezer wall and the ice maker is the same at top and bottom then the ice maker is level Your ice maker is shipped with the wire signal arm in the ON position To ensure proper function of your ice maker hook up water supply immediately or turn ice maker OFF by lifting the _ wire signal arm until it clicks and locks in the UP position Leveling Bracket
13. e will sit for just a few days If you are getting rid of your o refrigerator or freezer please follow the instructions below to help prevent accidents BEFORE YOU THROW AWAY YOUR OLD REFRIGERATOR FREEZER Remove doors Leave shelves in place so children may not easily climb inside Have refrigerant removed by a qualified service technician dd WARNING ELECTRICAL INFORMATION These guidelines must be followed to ensure that 5 mechanisms in the design of this freezer will operate Refer to the serial plate for correct electrica The power cord of the appliance is equipped wi three prong grounding plug for your protection a shock hazards lt must be plugged directly into a properly grounded three prong receptacle The power supply circuit must be installed in accordance with current edition of the National Electrical Code NFPA 70 and local codes and ordinances Consult a qualified electrician Receptacles protected by Ground Fault Circuit Interrupters GFIC are NOT RECOMMENDED Do not use an extension cord or adapter plug lf voltage varies by 10 or more freezer performance may be affected Operating freezer with insufficient power can damage the motor Such damage is not covered under the warranty If you suspect your house hold voltage is high or low consult your power company for testing To prevent the freezer from being turned off accidentically do not plug unit into an outlet controlled by a wall switch o
14. ess Tabs in Direction Shown The freezer should be located in the coolest area of the room away from heat producing appliances or heating ducts and out of direct sunlight Let hot foods cool to room temperature before placing in the freezer Overloading the freezer forces the compressor to run longer Foods that freeze too slowly may spoil or lose quality Be sure to wrap foods properly and wipe containers dry before placing them in the freezer This cuts down on frost build up inside the freezer Freezer shelves should not be lined with aluminum foil wax paper or paper toweling Liners interfere with cold air circulation making the freezer less efficient Organize and label food to reduce door openings and extended searches Remove as many items as needed at one time and close the door as soon as possible VACATION AND MOVING TIPS ShortVacations Leave the freezer operating during vacations of less than three weeks Long Vacations If the freezer will not be used for several months Remove all food and unplug the power cord Clean and dry the interior thoroughly Leave the freezer door open slightly blocking it open if necessary to prevent odor and mold growth Moving When moving the freezer follow these guidelines to prevent damage Disconnect the power cord plug from the wall outlet Remove foods then defrost and clean the freezer Secure all loose items such
15. ion e Freezer may not be plugged in or plug may be loose e House fuse blown or tripped Ensure plug is tightly pushed into outlet Check replace fuse with a 15 amp time delay fuse Reset circuit breaker circuit breaker e Power outage e Check house lights Call local Electric Company Freezer runs too much or too Room or outside weather is hot It s normal for the freezer to work harder under these long conditions e Freezer has recently been It takes 4 hours for the freezer to cool down completely disconnected for a period of time e Large amounts of warm or hot Warm food will cause freezer to run more until the food have been stored recently desired temperature is reached e Doors are opened too frequently Warm air entering the freezer causes it to run more or too long Open doors less often Freezer door may be slightly See DOOR PROBLEMS Section open Temperature Control is set too e Turn control knob to a warmer setting Allow several hours low for the temperature to stabilize Freezer gasket is dirty worn Clean or change gasket Leaks in the door seal will cause cracked or poorly fitted freezer to run longer in order to maintain desired temperature Interior Freezer temperature is e Temperature Control is set too Turn the control to a warmer setting Allow several hours too cold low for the temperature to stabilize Interior Freezer temperature is e Temperature Control is
16. l Sears Canada at 1 800 361 6665 Sears Installation Service For Sears professional installation of home appliances garage door openers water heaters and other major home items in the U S A or Canada call 1 800 4 MY HOME FIRST STEPS This Owners Guide provides specific operating instructions for your model Use the freezer only as instructed in this Owner s Guide Before starting the freezer follow these important first steps INSTALLATION Choose a place that is near a grounded electrical outlet Do Not use an extension cord or an adapter plug For the most efficient operation the freezer should be located where surrounding temperatures will not drop below 40 F 5 C or exceed 110 F 43 C Allow the following clearances for ease of installation proper air circulation and electrical connections Sides 3 8 Back amp Top 1 Do Not block the toe grille on the lower front of your freezer Sufficient air circulation is essential for the proper operation of your freezer 1 25mm Refrigerator Freezer Installation NOTE The exterior walls of the freezer may become quite warm as the compressor works to transfer heat from the inside Temperatures as much as 30 F warmer than room temperature can be expected DOOR OPENING NOTE If your freezer is placed with the door hinge side against a E wall you may have to allow additional space so the door can be opened
17. monia or alcohol to clean Handles Non Abrasive Glass handles Use a soft cloth to clean smooth handles Do Not use a dry Cleaner cloth to clean smooth doors Exterior and Soap and water Clean stainless steel front and handles with soapy water and a dishcloth Handles Ammonia Rinse with clean water and a soft cloth Wipe stubborn spots with an Stainless Steel ammonia soaked paper towel and rinse Use a non abrasive stainless Stainless Cleaners steel cleaner These cleaners can be purchased at most home Steel Models improvement or major department stores Always follow manufacturer s Only instructions NOTE Always clean wipe and dry with the grain to prevent cross grain scratching Wash the rest of the cabinet with warm water and mild liquid detergent Rinse well and wipe dry with a clean soft cloth Liner BEFORE YOU CALL TROUBLESHOOTING Before calling for service review this list lt may save you time and expense This list includes common occurences that are not the result of defective workmanship or GUIDE materials in this appliance PROBLEM CAUSE CORRECTION FREEZER DOES NOT RUN Freezer does not run e Freezer is plugged into a circuit e Use another circuit lf you are unsure about the outlet that has a ground fault interrupt have it checked by a certified technician e Temperature control is in the e See Setting the Temperature Control Section OFF posit
18. ncidental or consequential damages or limitation on the duration of implied warranties of merchantability or fitness so these exclusions or limitations may not apply to you This warranty applies only while this appliance is used in the United States or Canada This warranty gives you specific legal rights and you may also have other rights which vary from state to state Sears Roebuck and Co Hoffman Estates IL 60179 Sears Canada Inc Toronto Ontario Canada M5B 2B8 PROTECTION AGREEMENTS Master Protection Agreements Congratulations on making a smart purchase Your new Kenmore product is designed and manufactured for years of dependable operation But like all products it may require preventive maintenance or repair from time to time That s when having a Master Protection Agreement can save you money and aggravation The Master Protection Agreement also helps extend the life of your new product Here s what the Agreement includes M Parts and labor needed to help keep products operating properly under normal use not just defects Our coverage goes well beyond the product warranty No deductibles no functional failure excluded from coverage real protection M Expert service by a force of more than 10 000 authorized Sears service technicians which means someone you can trust will be working on your product M Unlimited service calls and nationwide service as often as you want us whenever you want us
19. r but does not disconnect electrical power to the light bulb or other electrical components To turn off power to your freezer you must unplug the power cord from the wall outlet Do not use razor blades or other sharp instruments which A CAUTION _ can scratch the appliance surface when removing When moving the freezer pull straight out Do not shift adhesive labels Any glue left from tape or labels can be the freezer from side to side as this may tear or gouge removed with a mixture of warm water and mild the floor covering detergent or touch the glue residue with the sticky side of tape you have already removed Do not remove the Damp objects stick to cold metal surfaces Do not a serial plate touch interior metal surfaces with wet or damp hands Care amp Cleaning Chart Pat What To Use Tips and Precautions Interior Door Use 2 tablespoons of baking soda in 1 quart of warm water Be sure to e Soap and water e Baking soda and water wring excess water out of sponge or cloth before cleaning around controls light bulb or any electrical part Door Gaskets e Soap and water Wipe gaskets with a clean soft cloth Drawers Bins e Soap and water Do not wash any removable items bins drawers etc in dishwasher e Glass Shelves Soap and water Allow glass to warm to room temperature before immersing in warm Glass cleaner water Mild liquid sprays Exterior and Soap and water Do not use commercial household cleaners am
20. r pull cord not pinch knot or bend the cord in any manner OTHER PRECAUTIONS To defrost freezer always unplug unit first Never unplug the freezer by pulling on the cord Always grip the plug firmly and pull straight out from the receptacle ature control to OFF turns off the but does not disconnect the power to the light er electrical components Grounding type wall receptacle IN WARNING Avoid fire hazard or electric shock Do not use an extension cord or an adapter plug Do not remove any prong from the power cord Do not under any circumstances cut remove or bypass the grounding prong Power supply cord with 3 prong grounding plug FREEZER WARRANTY Kenmore Elite Limited Warranty When installed operated and maintained according to all instructions supplied with the product if any non consumable part of this appliance other than the sealed refrigerant system fails due to a defect in material and workmanship within one year from the date of purchase call 1 800 4 MY HOME to arrange for free repair This coverage applies for only 90 days from the date of purchase if this appliance is ever used for other than private family purposes If the sealed refrigerant system is defective within five years from the purchase date call 1 800 4 MY HOME to arrange for free repair This coverage applies for only one year from the date of purchase if this appliance is ever used
21. reezer will run continuously for the first several hours Foods that are already frozen may be placed in the freezer after the first few hours of operation Unfrozen foods should NOT be loaded into the freezer until the freezer has operated for 4 hours When loading the freezer freeze only 3 pounds of fresh food per cubic foot of freezer space at one time Distribute packages to be frozen evenly throughout the freezer It is not necessary to turn the control knob to a colder setting while freezing food TEMPERATURE CONTROL The temperature control is located inside the freezer ompartment The temperature is factory preset to provide _ satisfactory food storage temperatures However the temperature control is _ adjustable to provide a range of temperatures for your personal _ satisfaction If a colder temperature is _ desired turn the temperature control knob toward COLDEST and allow several hours for temperatures to stabilize between adjustments FREEZER FEATURES INTERIOR LIGH The light comes on automatically when the door is opened To replace the light bulb turn the temperature control to OFF and unplug the electrical cord Replace the old bulb with a bulb of the same wattage Cold Control SLIDE OUT BASK A Slide Out Basket located at the bottom of the freezer provides separate storage space for items that are difficult to store on freezer shelves To remove the basket pull
22. t is reaching the freezer AUTOMATIC ICE MAKER Automatic ice maker not Ice maker is not working working some models 11 CAUSE CORRECTION e This is normal Sound will level off or disappear as freezer continues to run e This is normal e Level the unit Refer to Leveling in the First Steps Section Ensure floor can adequately support freezer Level the freezer by putting wood or metal shims under part of the freezer Relevel the freezer or move freezer slightly Refer to Leveling in the First Steps Section e This is normal See DOOR PROBLEMS Section Open the door less often See DOOR PROBLEMS Section e Clean interior with sponge warm water and baking soda e Cover the food tightly This condition can force the cabinet out of square and misalign the door Refer to Leveling in the First Steps Section Level the floor by using wood or metal shims under the freezer or brace floor supporting the freezer Follow directions under Interior Light or Mid Level Light in the Freezer Features Section See FREEZER DOES NOT RUN Section e Ensure the wire signal arm is not in the UP position e Water supply is turned off e Water pressure is too low e The freezer is not cold enough
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