Intermec PB41 All in One Printer User Manual
Contents
1. If the printer is out of paper or the paper release lever is in the up position this condition interrupts a batch of receipts and the printer suspends operation until the condition is fixed The printer continues to communicate with the mobile computer as long as it does not time out Once the printer is operational the suspended print batch if any continues to print ensuring that all receipts are properly printed Not Printing 1 Print a self test If the self test will not print check battery voltage by plugging the printer into a wall outlet using the AC adapter Repeat the self test and check the Battery Volt age print out Charge battery if necessary or replace Note If the battery is depleted it may take 5 10 minutes of charging before the printer can print a self test 2 Make sure the paper is properly installed with lever closed 3 Turn the print head knob to ensure that paper is not jammed 4 Check cable connections Make sure the modular connector is inserted and clipped in 5 Check to see if your cable has been damaged by excessive pulling A cable may also be damaged if it is bent at sharp angles 6 Use only the recommended battery pack for the printer 7 Printer will not print on wrong side of paper Re load if nec essary 18 PB41 Printer Quick Start Guide Print Roller Appears Dirty Extended use in dirty environments and linered label printing can cause the print head to become dirty2. PB41 Printer Quick Start Guide 23 Intermec Corporate Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2004 by Intermec Technologies Corporation All rights reserved PB41 Printer Ouick Start Guide March 2004 PN 962018027B 24 PB41 Printer Quick Start Guide
3. Radio On Off blue illuminating button Battery packs 802 11b radio card pod Self Test button DC power jack Charge indicator Paper 4 PB41 Printer Quick Start Guide PB41 Printer with Bluetooth Module Paper tear bar Radio On Off blue illuminating button Self Test button Charge indicator Paper release lever RJ 11 N PB41 Printer Quick Start Guide 5 Installing 802 11b Radio Card if applicable Note This information applies only if you have a PB41 Printer with an 802 11b Radio Before installing the 802 11b Radio Card ensure that the protective battery tab strips are in place or remove the batteries before installing the radio card Your PB41 Printer with an 802 11b radio has been configured at the factory FCC mandates that the radio card not be installed for shipment The following information guides you through the process of installing the radio card Caution The radio card is packed separately in an anti static plastic bag taped to the inside of the printer box 1 Remove the radio card cap 2 With the logo facing down insert the radio card between the foam and the radio card strap 6 PB41 Printer Quick Start Guide 3 Carefully push the card into the connector until it is fully seated 4 Replace the radio card cap Before Using Your Printer For The First Time Remove the protective tab strips underneath the batteries They are placed there to keep your prin
4. Spec Detail 7 12 x 6 60 x 3 25 in 167 x 172 x 85 5 mm 22 88 0z 652 with battery and paper 33 88 oz 969 g with two batteries and paper Direct Thermal Thermal paper 4 4 inch 112 mm 4 F to 122 F 20 C to 50 C RS 232C 6 pin modular data jack Flash re pro grammable configurable settings Downloadable fonts and barcodes Full IBM and international character sets Easy Print Protocol for Bar Codes Stored Graph ics Rotated Fonts 2200 mAh Li Ion cell pack Infineon Bluetooth internal antenna Class II ROK104 Cisco Aironent 350 Series One year includes print head Extended warranty available PB41 Printer Quick Start Guide Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at http www intermec com and click Service amp Support The Intermec Global Sales amp Service page appears From the Service amp Support menu move your pointer over Support and then click Warranty Disclaimer of warranties The sample code included in this doc ument is presented for reference only The code does not neces sarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose Web Support Visit the Intermec web site at http www intermec com to downlo
5. Key Selected 1 4 equivalent to a password for your device LOC shows whether a font is Resident R or Downloaded D CPI shows characters per inch DESCRIPTION describes the font Version and DATE of font loads NAMES give the Easy Print name the Line Printer name and the hexadecimal equivalent of that name PB41 Printer Quick Start Guide 802 11b Self Test Print out Explanation continued Test Item Available Graphics Available Bar Codes Description LOC shows whether a font is Resident R or Downloaded D DESCRIPTION describes the graphic Version and DATA of graphic program load NAMES give the Easy Print name the Line Printer name and the hexadecimal equivalent of that name All supported barcodes are displayed DE SCRIPTION describes the graphic NAMES give the Easy Print name the Line Printer name and the hexadecimal equivalent of that name Bluetooth Self Test Print out Explanation Test Item F W Ver Timeout RF Timeout Baud Rate Parity Data Bits Handshake Burn Adj Beeper Chrg Beep Battl Volt Batt2 Volt Printhd Tmp Flash RAM Boot Ver ComCtl Ver Bluetooth RF Config Description The internal software version 6 46 or greater The seconds between printing and sleep mode Never The speed at which the printer receives data Odd Even or None Matches with computer sending data to printer The way the printer handles flow control from host Amount of hea
6. PB41 Printer Quick Start Guide 9 802 11b Self Test Print out Explanation Test Item F W Ver Timeout RF Timeout Baud Rate Parity Data Bits Handshake Burn Adj Beeper Chrg Beep Battl Volt Batt2 Volt Printhd Tmp Flash RAM Boot Ver ComCil Ver 802 11b Config Available Fonts 10 Description The internal software version 6 46 or greater The seconds between printing and sleep mode Never The speed at which the printer receives data Odd Even or None Matches with computer sending data to printer The way the printer handles flow control from host Amount of heat used to print on the thermal paper May be turned On or Off May be turned On or Off Current voltage of the first battery pack Current voltage of the second battery pack Temperature of the printer head between 0 and 50 degrees 1 Mb or 4 Mb Flash 1 Mb or 4 Mb RAM Boot sector firmware Communication Controller Version Bar code shows MAC address for 802 11b device Network Type Ad hoc opting not to communicate through an access point but instead communicating through other ad hoc printers Station Name is the specific name for your printer i e serial number DHCP Dynamic Host Configuration Protocol if On this is the only way to determine IP address IP Ad gt bar code and human readable IP address also shows Subnet Mask Gateway and Port addresses Encryption open is unsecured 40 bit or 128 bit encryption enabled if enabled then Key Selected
7. on the printer Printer Self Test 1 Press the Paper Advance red button for at least five seconds to run a Self Test Verify that the RF Module Power is On e This means you will be holding it long enough to hear the beep and complete a paper advance The self test indicates the current state 802 11 or Blue tooth for your printer Ld Note When shipping your printer via air freight turn the wireless printing mode off and set to serial so that the radio is not enabled Mobile Computer Preparation Refer to the Bluetooth setup instructions included in your mo bile computer documentation Maintenance and Troubleshooting Cleaning the Interior Dirt adhesive and residue collect on the print head of the printer and need to be removed Clean your printer once a month if you use it frequently or once every three months if used infrequently Cleaning the Exterior When the outside of your portable printer needs cleaning use a soft cloth and mild cleanser if necessary Do not use abrasive PB41 Printer Quick Start Guide 17 cleanser chemicals or scrubbing pads as your printer s finish could become marked Troubleshooting Paper Loading Problems If the paper feed mechanism does not feed correctly on the first part of a new paper roll remove two to three feet of paper from the outside of the roll The length of paper rolls can vary by as much as five feet making the roll too thick for the printer to accommodate
8. packs in your printer The Battery Eliminator allows the PB41 to accept power from either an AC or DC source A typical installation would have the PB41 Printer mounted in a vehicle and the Battery Eliminator receiving power from the ve hicle battery In scenarios where portability is not required the Battery Elimi nator saves you from purchasing printer batteries The Battery Eliminator removes temperature concerns when charging or us ing your printer with battery packs Installing the Battery Eliminator 1 Remove the battery packs from your printer 2 Install the Battery Eliminator into one of the battery pack slots 3 Connect the Battery Eliminator cable to the In line Adapter cable p n 852 052 102 4 Connect the In line Adapter to the Truck Power Cable p n 206 875 xxx The Truck Power Cable installs to your ve hicle battery and is routed into the cab of your vehicle In line Adapter Connects to truck power cable 16 PB41 Printer Quick Start Guide Using Your Printer with Serial Connection 1 Attach the Mobile Computer to Printer cable 2 As you use the printer the power comes from the battery in the printer When the printer battery runs down the printer will not operate until the battery is recharged PB41 Printer using Wireless Printing Serial Wireless Mode Your printer comes to you as a serial mode printer To switch the mode to Wireless Printing it is necessary to press the blue illuminating button
9. Intermec Vel Quick Start Guide PB41 4 Inch Belt Printer Intermec Technologies Corporation Corporate Headquarters Technical Communications 6001 36th Ave W 550 Second Street SE Everett WA 98203 Cedar Rapids IA 52401 U S A U S A www intermec com The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2003 by Intermec Technologies Corporation All rights re served The word Intermec the Intermec logo Norand ArciTech CrossBar Data Collection Browser dcBrowser Duratherm EasyCoder EasyLAN Enterprise Wireless LAN EZBuilder Fingerprint i gistics INCA under license InterDriver Intermec Printer Network Manager IRL JANUS LabelShop Mobile Framework MobileLAN Nor Ware Pen Key Precision Print PrintSet RoutePower TE 2000 Trakker Antares UAP Universal Access Point and Virtual Wedge are either trademarks or registered trademarks of Intermec Technologies Corporation Throughout this manual trademarked names may be used Rather than put a trademark or symbol in every occurrence of a trademarked
10. ad our current manuals in PDF format To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Visit the Intermec technical knowledge base Knowledge Cen tral at http intermec custhelp com to review technical infor mation or to request technical support for your Intermec prod uct PB41 Printer Quick Start Guide 21 Telephone Support These services are available from Intermec Technologies Corpo ration In the U S A and Canada call 1 800 755 5505 and Service Description choose this option Factory Repair and Request a return 1 On site Repair authorization number for authorized service center repair or request an on site repair technician Technical Support Get technical support on your Intermec product Service Contract Inquire about an Status existing contract renew a contract or ask invoicing questions Schedule Site Surveys Schedule a site or Installations survey or request a product or system installation Ordering Products Talk to sales administration place an order or check the status of your order Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click Contact CERTIFIED This product with an IEEE 802 11b radio installed is Wi Fi certified for interoperability with other 802 11b wireless LAN devices 22 PB41 Printer Quick Start Guide
11. beeps when it runs out of paper If the printer is out of paper the printer suspends opera tion until paper is present and the lever is down The printer continues to communicate with the mobile computer as long as it does not time out Once the printer restarts it finishes the rest of the print job from where it left off Removing Paper Core from your PB41 Printer 1 Unsnap the latch and lift up the cover 2 Wrap your index finger around the empty paper core and pull up The paper rod will snap out 3 Remove the empty paper core and discard Paper Loading Standard Paper If you are using standard paper you can load the paper auto matically or manually Experiment to find out which method is best for you 12 PB41 Printer Quick Start Guide Liner ed Labels If you are using liner ed paper it is best to use the manual paper loading method Automatic Paper Loading 1 2 Press the red self test button to wake the printer With the loose clean edge of the paper coming from the bot tom of the roll insert the edge of the paper between the roller and the platen Pushing the button again while the printer is awake causes the mechanism to feed about one inch of paper Insert the paper into the paper well with it resting on the pa per rod clips Manual Paper Loading 1 Lift up the paper release lever This takes the pressure off the platen Make sure you have a clean edge on the new paper roll Take the ed
12. ed OFF the radio shuts down and the printer becomes a serial printer PB41 Printer Quick Start Guide 2 To turn the radio off push the blue illuminating button again e Pressing the blue illuminating button to turn the radio off you will hear a double beep sounds like a chirp Replacing A Battery Pack Use only the battery pack designed for your PB41 Printer Use only the Intermec 2200 mAh Li Ion battery p n 320 088 101 Using any other battery may present a risk of fire or explosion The battery used in your PB41 Printer may present a fire or chemical burn hazard if mistreated Do not disassemble heat above 212 F 100 C or incinerate Caution 1 Open the cover and push the battery lock tabs away while lifting up the battery The battery pack fits very tightly so it takes some effort to remove them 2 Insert the new battery by putting the non contact area of the battery in first towards the center 3 Push down on the battery near the battery lock tabs Ensure that the battery is completely seated and tab fits over the top of the battery 4 Charge the new battery 5 Properly dispose of the old battery and keep batteries away from children Battery lock tabs Center battery support posts one on each side PB41 Printer Quick Start Guide 15 PB41 Battery Eliminator The PB41 Battery Eliminator was designed exclusively for the PB41 Printer This device removes the need to have the battery
13. ge of the paper and fold it 45 degrees Insert the tip of the paper between the roller and the platen Push on the paper until the tip is peeking out the other side If it seems too tight to insert the tip lift up the paper release lever and turn the gear to advance the paper Grab the tip and pull it through until the paper is straight PB41 Printer Quick Start Guide 13 9 Push down the paper release lever and insert the paper into the paper well with it resting in the paper rod clips Press the red button while the printer is on and it will feed paper You will need about two inches of paper coming out of the mechanism Lower the cover while placing the extra paper though the tear bar Close Latch Cover and tear off extra paper Turning the Radio ON and OFF 1 To turn the radio on push the blue illuminating button or plug the serial cable into the printer You can tell the radio is on when the light is ON and the radio is off when the light is OFF The blue illuminating button does a slow flash or blink when the radio is ON and the printer controller is asleep The blue illuminating button flashes or blinks at a faster rate when the radio is ON and the printer controller is awake You may hear a single beep when the printer is ready to print ON and also always stays in the listen mode L4 Note Once the radio is turned ON the radio stays When the radio is turn
14. name we state that we are using the names only in an editorial fashion and to the benefit of the trademark owner with no intention of infringement There are U S and foreign patents pending 2 PB41 Printer Quick Start Guide Packing List Check to ensure that you receive these items e Intermec PB41A0B240 4 inch thermal belt Printer with Bluetooth radio OR Intermec PB41A27040 or PB41A27042 4 inch thermal belt Printer with 802 11b radio One roll of paper in printer e Two Battery Packs installed Compliance Statement e Warranty Card 802 11b Radio Card 802 11b printer only Card is packed in a bag taped to the inside of the printer box Bluetooth is a trademark of Bluetooth SIG Inc U S A Common Accessories List Cable Part Number Data Cable Hirose to RJ 11 321 578 001 Power Adapters Part Number U S AC Adapter 12 volt DC 320 066 042 English AC Adapter 12 volt DC 320 066 043 European AC Adapter 12 volt DC 320 066 044 Australian AC Adapter 12 volt DC 320 066 045 Cigarette Lighter Adapter 12 volt 320 066 033 Supplies Part Number Replacement Li Ion 7 2V 2200 mAh Battery 320 088 101 Battery Eliminator 851 074 001 Thermal paper 130 roll 50 case 320 081 011 4 Inch Cleaning Cards 100 per pack 320 070 013 Individual Cleaning Card 320 066 013 PB41 Printer Quick Start Guide 3 Getting Familiar with Your PB41 Printer PB41 Printer with 802 11b Radio Pod Paper tear bar
15. or sticky We offer two cleaning options a roller cleaning kit or individual cleaning cards These are available through our Supply Sales department 1 800 255 6292 Print is too Light If you are not getting satisfactory darkness connect your printer to the personal computer containing your Configuration Pro gram and click on the Paper Options button Adjust the Dark ness setting to a higher percentage until the print is dark and crisp Refer to the Intermec Portable Printers Technical Reference Manual p n 978 018 001 Section 4 for more details Charging Problems Using an AC Adapter If the printer does not respond when it is connected to an AC adapter there could be a problem with the adapter or with the wall outlet Note If the battery is depleted it may take 5 10 minutes of charging before the printer can print a self test Using a Cigarette Lighter Adapter If the printer does not respond when it is connected to a ciga rette lighter adapter it is possible that the fuse may be blown To check remove the cigarette lighter adapter from all power supplies and unscrew the cover over the pin Pull out the fuse If the elements in the fuse appear broken replace the fuse PB41 Printer Quick Start Guide 19 Specifications Printer Specifications Item Dimension Weight Print Method Paper Medium Paper Width Operating Temperature Interface Characters Protocol Power Bluetooth 802 11b Warranty 20
16. t used to print on the thermal paper May be turned On or Off May be turned On or Off Current voltage of the first battery pack Current voltage of the second battery pack Temperature of the printer head between 0 and 50 degrees 1 Mb or 4 Mb Flash 1 Mb or 4 Mb RAM Boot sector firmware Communication Controller Version Bar code shows MAC address for Bluetooth device BT Device Name BT Service Name BT Profile Class of Device Discoverable Connectable Bond able Authentication Encryption Passkey PB41 Printer Quick Start Guide 11 Bluetooth Self Test Print out Explanation continued Test Item Description Available Fonts LOC shows whether a font is Resident R or Downloaded D CPI shows characters per inch DESCRIPTION describes the font Version and DATE of font loads NAMES give the Easy Print name the Line Printer name and the hexadecimal equivalent of that name Available Graphics LOC shows whether a font is Resident R or Downloaded D DESCRIPTION describes the graphic Version and DATA of graphic program load NAMES give the Easy Print name the Line Printer name and the hexadecimal equivalent of that name Available Bar Codes All supported barcodes are displayed DE SCRIPTION describes the graphic NAMES give the Easy Print name the Line Printer name and the hexadecimal equivalent of that name Paper Loading Out of Paper The PB41 Printer sounds two quick
17. ter from discharging during shipment 5 Push against the battery lock tab and lift the battery up be fore pulling on the protective tab strips These tabs prevent the battery contacts from touching and therefore no charging occurs 6 If your printer won t charge after removing the protective tabs check for and remove any residue in the battery pin area Battery contact protective tab strip one for each pack Center battery support posts Battery pack Battery lock tabs one on each side Battery contact protective tab strips removed PB41 Printer Quick Start Guide 7 Charging the Lithium lon Batteries The printer battery charges in about three hours LED Battery Indicators LED Solid Red Green Slow Red Flashing Fast Red Flashing Slow Red and Orange Flashing Fast Red and Orange Flashing Slow Orange Flashing Fast Orange Flashing Beep Indicator Number of Beeps One Two Three One long beep State of Charge In Progress Complete Low Temperature or battery is disconnected High Temperature Low Voltage High Voltage Timeout Internal Error Double beep chirping sound 1 short beep 2 short beeps 1 long beep 5 short beeps Action Waiting for green LED Remove Charger Change environment or connect battery Change environment Wait for solid red Wait for solid red Restart charge Remove battery to pow er down completely and reconnect Or unpl
18. ug from charging source wait 15 20 seconds and reconnect Indicates Printer has come out of sleep mode Printer is out of paper Battery is low No program in printer only boot code Radio is turning Off RE power is On when blue radio but ton is pressed and power turned Off RF power is off when blue radio but ton is pressed and power turned On Boot code is starting or restarting when downloading new firmware Communication error from applica tion Reset application PB41 Printer Quick Start Guide Beep Indicator continued Number of Beeps Indicates 8 short beeps CRC error in firmware Redownload firmware 10 short beeps Error writing to communication con troller firmware Redownload firmware Determining Current Battery Power To determine the current charge on each battery pack print out a self test by pressing and holding the red self test button for four seconds If the battery is good you will see the abbreviation for the word GOOD next to the Battery voltage Battl or Batt2 print out This printer has a built in low battery detector When the print er s battery voltage is low the printer beeps three times indicat ing a Low Battery Warning This only happens if the printer is awake Printer Self Test Push the red button and hold for about four seconds to print a self test Self Test button The following is an explanation of the Self Test print out
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