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Intel 5800/120Ld Server User Manual

1. Eject button inch diskette drive Activity light 3 inch diskette drive Activity light CD ROM reader Load eject button CD ROM reader DC power ON OFF Button DC Power ON OFF LED Intrusion LED Disk Fault LED Sleep Status LED Sleep Button Press to eject diskette When lit diskette is in use When lit CD ROM reader is in use Press to load CD and eject CD Press to turn system DC power on or off When green power is present in system When off power is turned off power source is disrupted or system is in the sleep mode See Table 2 1 for a list and description of the system LEDs When OFF the system is OK See Table 2 1 for a list and description of the system LEDs Non functional on systems that include the standard SCSI disk drive bays When lit system is in Sleep Mode See Table 2 1 for a list and description of the system LEDs Press to enter power saving sleep mode Press again to enter normal mode of operation This function requires a corresponding operating system Figure 2 6 Front System Features and Controls Non Hot Swap Bays Setting Up the System 2 9 Front View Hot Swap SCSI Drive Bays Figure 2 6 shows the location of the front system controls and indicators on a system that includes the hot swap SCSI disk drive bays
2. Figure 4 5 Replacing the Real Time Clock Battery 1 Power off the system and ensure it is disconnected from the AC power source 2 Open the front door 3 Remove the left side panel as described earlier in this chapter 4 If present remove the protective plastic cover located over the top of the lithium battery 5 Insert the tip of a small flat bladed screwdriver or equivalent under the plastic tab on the San in plastic retainer Gently push down on the screwdriver to lift the battery Figure 4 5B Remove the battery from its socket Figure 4 5C Dispose of the battery according to local ordinance Remove the new lithium battery from its package and being careful to observe the correct polarity insert it in the battery socket 10 If applicable reinstall the plastic cover on the lithium battery socket 11 Replace the side panel plug in the system power cord and turn on the system 12 Run the BIOS Setup to restore the configuration settings to the real time clock 4 8 Upgrading Your System Removing and Installing a Pentium Ill Processor This subsection provides the procedures for removing and installing a Pentium III processor in your system The system board has sockets for two processors Each Pentium III processor is packaged in a Single Edge Contact Cartridge Version2 SECC2 The cartridge includes the proc
3. N s I Figure 4 10 PCI and ISA Slot Locations Installation Considerations Newer adapters designed for Plug and Play systems are automatically configured by the system without any user intervention Older ISA adapters must be manually configured as detailed below Once the manual configuration is complete the Plug and Play adapters are configured around the manually configured adapters without causing any resource conflicts ISA adapters can be Plug and Play ISA adapters that are not Plug and Play must be manually configured following the instructions supplied with the board The configuration is defined to the system by running the BIOS Setup Utility If you are adding a non Plug and Play ISA option board run the BIOS Setup utility press F2 at the startup screen before installing the board For details on running the BIOS Setup utility refer to Chapter 3 Configuring Your System Installing an Option Board 1 Power off the system and ensure it is disconnected from the AC power source 2 Open the front door and remove the left side panel as described earlier in this chapter 3 Remove and save the expansion slot screw and cover See Figure 4 11 4 14 Upgrading Your System Figure 4 11 Removing the Expansion Slot Screw and Cover N CAUTION Observe static precautions Use an antistatic wrist strap 4 Remove the option board from its protective
4. 4 1 General Information secs te der ter RE veg IRR Ea ger EFE 4 2 Static PrECAUtONS s ascetur etn eti Dee eden TE fena eh 4 2 Preparing Your System for Upgrade sss eene 4 3 Equipment aee on cel 4 3 Opening and Removing the Front 4 3 Removing Side Panels eiie eine 4 5 Installing Side Panels eto t o at Hb RO D E eine 4 6 Modifying the System 4 7 Replacing the Real time Clock Battery sese 4 7 iv Contents ipi hue n 4 11 Option eee le NER SE eV Sea eve 4 14 Installation Considerati ongs ssnin iaeiei aian aa ea rennen 4 14 Installing an Option Board essen enne ener enne 4 14 Removing an Option Board sees inneren en 4 16 Installing a RAID Controller Board esses nnne 4 17 Hard Disks Dives ecran cte ere oe tee p ete thee re ie ei e ie etn 4 18 Installing or Swapping a Hard Disk Drive in a Hot swap Bay 4 18 Installing or Swapping a Hard Disk Drive in a Standard SCSI Disk Drive 4 23 Removable Media DEVICES oisi sislar hia enne nennen trennen trennen 4 26 Removing the 3 5 Inch Diskette Drive Mounting Assembly sess 4 27 Installing a 5 25 Inch Media Device
5. I Optional SCSI removable media devices J Ultra 160 M SCSI connector 68 pin K Ultra 160 M SCSI interface cable L Six SCSI disk drive bays M SCSI backplane N SCSI hard disk drives O System board Figure A 1 Standard System Cable Configuration Hot swap Drive Bay A 4 System Cabling mse o Lr 3 44 RC ANN LS E bm A LT LI D ut J __ K 3 PE TT 1 L A Diskette drive connector H Ultra2 SCSI interface cable B Diskette interface cable I Optional SCSI removable media devices C Diskette drive J Ultra 160 M SCSI connector 68 pin D IDE connector K Ultra 160 M SCSI interface cable E IDE interface cable L Four SCSI disk drives F IDE CD ROM drive M System board G Ultra2 SCSI connector 68 pin Figure A 2 Standard System Cable Configuration Standard Drive Bay RAID Configuration The RAID options available for your system provide your system with the added security of fault tolerance If you order a system with a RAID controller the system is pre cabled at the factory see RAID System Cabling Configuration figures below If you are adding a RAID controller you must install cable and configure the controller
6. Configuring Your System 3 7 Peripheral Configuration Submenu Choices or Feature Display Only Description Your Setting Serial Port 1 Disabled Disables serial port 1 or 3F8 IRQ3 selects the base address and COM 1 3F8 IRQ4 interrupt IRQ for serial port 1 2F8 IRQ3 2F8 IRQ4 3E8 IRQ3 3E8 IRQ4 2E8 IRQ3 2E8 IRQ4 Auto Serial Port 2 Disabled Disables serial port 2 or 3F8 IRQ3 selects the base address and COM 2 3F8 IRQ4 interrupt IRQ for serial port 2 2F8 IRQ3 2F8 IRQ4 3E8 IRQ3 3E8 IRQ4 2E8 IRQ3 2E8 IRQ4 Auto Parallel Port Disabled Disables the parallel port or 378 IRQ5 selects the base address and 378 IRQ7 interrupt IRQ for the Parallel 278 IRQ5 port 278 IRQ7 3BC IRQ5 3BC IRQ7 Auto Parallel Mode Output only Selects the parallel port Bi directional operation mode EPP ECP DMA1 ECP DMA3 Diskette Controller Disabled Configure using these options Enabled Disabled No configuration Enabled User configuration Mouse Disabled Disabled prevents any Enabled installed PS 2 mouse from Auto Detect SCSI Controller Disabled Enabled LAN Controller Disabled Enabled USB Controller Disabled Enabled functioning but frees up IRQ12 Enabled forces the PS 2 mouse port to be enabled regardless if a mouse is present Auto Detect enables the PS 2 mouse only if present OS Controlled is displayed only if the OS controls the mouse Disables or enables on board SCSI controller
7. Problems with Application Software If you have problems with application software perform the following m Verify that the software is properly configured for the system Refer to the software installation and operation documentation for instructions on setting up and using the software m Verify a different copy of the software to see if the problem is with the copy that you are using m Make sure all cables are installed correctly m Verify that the system board jumpers are set correctly Refer to the Configuring Your System chapter for jumper settings m If other software runs correctly on the system contact your vendor about the failing software If the problem persists contact the software vendor s customer service representative for assistance Bootable CD ROM Is Not Detected Check the following W Is the BIOS set to allow the CD ROM to be the first bootable device Check your BIOS Setup F2 configuration Problems with the Network Diagnostics pass but the connection fails m Make sure the network cable is securely attached The controller stopped working when an add in adapter was installed m Make sure the cable is connected to the port from the onboard network controller m Make sure the other adapter supports shared interrupts Also make sure your operating system supports shared interrupts OS 2 does not m Try reseating the add in adapter The add in adapter stopped working without apparent c
8. r Eject button inch diskette drive Activity light inch diskette drive Activity light CD ROM reader Load eject button CD ROM reader Drive Present LED Drive Activity LED Drive Status LED gt DC power ON OFF Button DC Power ON OFF LED J Intrusion Indicator LED K Disk Fault LED L Sleep Status LED M Sleep Button Disk array configuration only Press to eject diskette When lit diskette is in use When lit CD ROM reader is in use Press to load CD and eject CD When green drive is present See Table 2 2 When green Drive is active See Table 2 2 Indicates drive failure See Table 2 2 Press to turn system DC power on or off When green power is present in system When off power is turned off power source is disrupted or system is in the sleep mode See Table 2 1 for a list and description of the system LEDs When OFF the system is OK See Table 2 1 for a list and description of the system LEDs When lit a disk drive fault occurred See Table 2 1 for a list and description of the system LEDs When lit system is in Sleep Mode See Table 2 1 for a list and description of the system LEDs Press to enter power saving sleep mode Press
9. Disables or enables on board LAN controller Disables or enables on board USB controller 3 8 Configuring Your System Monitoring Configuration Submenu Choices or Feature Display Only Description Your Setting POST Monitoring Disabled Selects the point where the POST OptROM END monitoring checkpoint is POST END Boot Monitoring Disabled Disable or enable the boot Enabled monitoring feature PCI Device Submenu Feature Choices or Display Only Description Your Setting PCI IRQ1 PCI IRQ14 Disabled Auto Select IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ9 IRQ10 IRQ11 IRQ12 PCI devices use hardware interrupts called IRQs A PCI device cannot use IRQs already in use by ISA devices Use Auto only if no ISA legacy cards are installed Option ROM Submenu Feature Choices or Display Only Description Your Setting Onboard SCSI Onboard LAN PCI Slot 1 PCI Slot 2 PCI Slot 3 PCI Slot 4 PCI Slot 5 PCI Slot 6 PCI Slot 7 Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Disables Enables the mapping of the onboard SCSI BIOS Disables Enables the mapping of the onboard LAN BIOS Initializes Device Expansion ROM Initializes Device Expansion ROM Initializes Device Expansion ROM Initializes Device Expansion ROM Initializes
10. Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system 5 2 Problem Solving Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup when you run new application software and after the system hardware and software have been running correctly Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup Hardware failure is a less frequent cause If you have problems during initial system startup check the following Are the system power cords properly connected to the system and plugged into a NEMA 5 15R outlet 100 120 Vac or a NEMA 6 15R outlet 200 240 Vac Is AC power available at the wall outlet Is the power on off push button switch on the front panel in the ON position power on LED should be lit Are all cables correctly connected and secured Are all the PCI ISA option boards fully seated in their connector slots on the system board Are all jumpers and switch settings on option boards and peripheral devices correct If applicable ensure that there are no conflicts for example two option boards sharing the same interrupt Are the processors fully seated in their slots on the system board Refer to the Upgrades and Options chapter for installation
11. OS D gt 9 vi bob os good A P e 322 Qe P ooo nnn 000 Q z 59 In 4 o 28882 1 2 3 4 5 6 88888 J o 4 A B Figure 4 14 SCSI Disk Drive Installation Scheme The hard disk SCSI address assignment is Bay Device SCSI ID Address 1 First Hard Disk Left 0 2 Second Hard Disk 1 3 Third Hard Disk 2 4 Fourth Hard Disk 3 5 Fifth Hard Disk 4 6 Sixth Hard Disk Right 5 m Ifan individual SCSI drive fault LED yellow light is on steadily this indicates that the drive has been flagged as faulty by the RAID host controller See Figure 4 14 A Follow the procedure described in this section to remove the faulty drive and swap in a good one 7 Note ESD can damage disk drives boards and other parts This system can withstand normal levels of environmental ESD while you are hot swapping SCSI hard drives However we recommend that you do all procedures in this chapter only at an ESD workstation or provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your system when handling parts Upgrading Your System 4 19 CAUTION Drive manufacturer s caution against moving a disk drive that is still spinning because of possible damage to the drive After you determine which drive has been flagged as faulty the procedure is the same to swap a drive or to install one for the first time Installi
12. Automatic recovery mode If an SOS message is received from a server MWA displays the server information in an SOS Receive dialog box but does not accept a server recovery instruction from the operator The server automatically executes recovery processing such as reset m Manualrecovery mode If an SOS message is received from a server MWA displays the server information in an SOS Receive dialog box and waits for a server recovery instruction from the user Make an appropriate instruction in the dialog box Note If SOS Alert is disabled in Setup of Network in the server the server does not send SOS message to MWA B 14 Management Workstation Application Alerting ESMPROrw If MWA receives an alert message from a server it sends this message to ESMPRO AlertManager Alert types from MWA to ESMPRO are as follows m Alerts from the server RomPilot System Reset POST stalled Reset by POST stalled SMI stalled Reset by SMI stalled Boot failed Reset by boot failed POST end Booting POST error Security breach attempted W Alert from the server System Management Controller SMC Sensor limit alarm CPU missing POST stalled SMI handler alarm SMI handler stall Not supported by some server models Dialog Boxes Select a Server Dialog Box The Select a server dialog box displays a list of SG registered servers on MWA Server Properties Dialog Box Fro
13. When the Go to End of POST command is executed the server pauses again after completing the POST Pause at Next Connect command To set pause at the next server connection select the Pause at Next Connect command from the Pop up menu in the server window When pause is set a check mark appears next to the menu item m Pauseat POST error command Select Properties from the Pop up menu in the server window to open the Server Properties dialog box Check Activate for POST error alert on the Alert page When MWA receives this alert message from the server MWA will connect to the server and the server POST will be paused Management Workstation Application B 13 Clear a server pause to resume processing as follows Go command To resume server processing select the Go MWA mode command or the Go No MWA mode command from the Pop up menu in the server window A server pause is also cleared in the following ways Time out reset m Ifthere is no communication between MWA and a disconnected server for five minutes or longer the server is automatically reset Recovering from an SOS If a fault is detected a server that includes a system management controller SMC SMC transmits an SOS message to the management PC When this SOS message is received MWA opens an SOS Receive dialog box to display the SMC event log and other information The server recovery method depends on the recovery mode of each server
14. You access the BIOS Setup utility when you turn on or reboot your system To run the BIOS Setup Utility perform the following procedure 1 Power on or reboot the system Press F2 to enter SETUP displays 2 Press F2 The BIOS Setup Utility starts and the Main Menu is displayed The menu bar at the top of the Main Menu lists the following selections Menu Use Main Use this menu for basic system configuration Advanced Use this menu for setting the Advanced Features available on your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders System Hardware Use this menu for configuring unique Server features Boot Use this menu to configure Boot Device priority Exit Exits the current menu Use the arrow keys to select a menu or an item on a displayed menu Press the value keys listed in the table below to cycle through the allowable values for the selected field Use the Exit menu s Save Values selection to save the current values on all the menus To display a submenu position the cursor on a selection that has a submenu and press ENTER An arrow precedes selections with submenus Refer to the following table for information on the keys that you use with BIOS Setup These keys are also listed at the bottom of the Setup menu Configuring Your System 3 3 Key Function in Setup Menu F1 or Alt H Get Help about an item ESC Exit the current men
15. An incorrect setting can cause some operating systems to display unexpected behavior Reset Configuration No Select Yes if you want to clear Data Yes the Extended System Configuration Data ESCD area Boot time Diagnostic Disabled Disables or enables display of Screen Enabled the diagnostic screen during boot instead of the NEC logo The Boot time diagnostic screen is automatically enabled if redirection or RomPilot is enabled RomPilot Support Disabled Disables or enables RomPilot Enabled support The Boot time diagnostic screen is enabled if RomPilot is enabled See Appendix B for more details Memory Reconfiguration Submenu Choices or Feature Display Only Description Your Setting DIMM 1 Status Normal Display Only DIMM 2 Status Normal Display Only DIMM 3 Status Normal Display Only DIMM 4 Status Normal Display Only Clear DIMM Errors DIMM Error Pause Press ENTER Enabled Disabled Clears the DIMM group error status information The POST operation pauses if a DIMM error occurs Possible Values Normal None or Error CPU Reconfiguration Submenu Choices or Feature Display Only Description Your Setting CPU 1 Status Normal Display Only CPU 2 Status Normal Display Only Clear CPU Errors Press ENTER Clears the CPU error information CPU Error Pause Enabled Disabled The POST operation pauses if a CPU error occurs Possible Values Normal None or Error
16. Hot Swap Hard Disk Drive Bays Figure 4 13 SCSI Disk Drive Bays If you are adding or removing a SCSI hard disk device consider the following N CAUTION Do not hot swap a non LVD disk drive into a LVD disk drive only system for it may cause data corruption The only way a non LVD disk drive can be used with an all LVD disk drive system is by first powering down the system installing the non LVD disk drive and then powering the system back up Note Installing a non LVD disk drive into an all LVD disk drive system causes all the drives to operate in the non LVD mode Installing or Swapping a Hard Disk Drive in a Hot Swap Bay This procedure describes installing a new hard disk drive or swapping out a faulty drive from one of the six hot swap SCSI disk drive bays The SCSI drives must use the industry standard 80 pin Single Connector Attachment SCA connector Each drive must be installed in a drive carrier Note To order a disk with a carrier contact your sales representative or dealer 4 18 Upgrading Your System m If installing new drives follow an installation scheme starting with the left most drive Fill the bays left to right 1 through 6 See Figure 4 14 I j Ne ma
17. Power off the system and remove the left panel as described in chapter 4 of this guide 2 Remove the spare jumper from position 6 on jumper block 1M5 3 Reinstall the spare jumper on position 2 Password Disable of jumper block ONO 1M5 Refer to the previous illustration System Board Jumpers to find the location of this jumper Power on the system and while waiting for POST to complete press the F2 key to enter BIOS setup This automatically clears all passwords provided you exit and save the BIOS setup Power off the system Remove the Password Disable jumper from pins 3 4 Replace the panel and power on the system To specify a new password run the BIOS Setup Utility as described earlier in this chapter 3 22 Configuring Your System Upgrading Your System General Information Static Precautions Preparing Your System for Upgrade Equipment Log Opening and Removing the Front Door Removing Side Panels Installing Side Panels Modifying the System Board Option Boards Installing a RAID Controller Board Hard Disk Drives Removable Media Devices General Information A WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cor
18. Refer to Installing a RAID Controller Board in Chapter 4 System Cabling A 5 N A Diskette drive connector I Optional SCSI removable media devices B Diskette interface cable J RAID controller C Diskette drive K Ultra 160 M SCSI connector 68 pin D IDE connector L Ultra 160 M SCSI interface cable E IDE interface cable M Six SCSI disk drive bays F IDE CD ROM drive N SCSI hard disk drives G Ultra2 SCSI connector 68 pin O SCSI backplane H Ultra2 SCSI interface cable P System board Figure A 3 RAID System Cable Configuration Hot swap Drive Bay A 6 System Cabling T oe i H w ES aai SSS L A Diskette drive connector I Optional SCSI removable media devices B Diskette interface cable J RAID controller C Diskette drive K Ultra 160 M SCSI connector 68 pin D IDE connector L Ultra 160 M SCSI interface cable E IDE interface cable M Four SCSI disk drives F I
19. Utility which is used to configure SCSI devices in your system This chapter also provides information on system board jumper settings Chapter 4 Upgrades and Options provides you with instructions for upgrading your system with an additional processor optional memory options cards peripheral devices and redundant power supply Chapter 5 Problem Solving contains helpful information for solving problems that might occur with your system Appendix A System Cabling includes cabling information for the two onboard SCSI controllers the onboard IDE controller and the optional RAID controllers Appendix B Management Workstation Application MW A provides you with information on using MWA for managing your server remotely in a network environment Appendix C System Status Hardware Support Information helps you identify a system status hardware item indicated by a software monitoring component Glossary defines the standard acronyms and technical terms used in this manual Equipment Log provides you with a sample equipment log for documenting the system configuration and future updates you may make to your system Using This Guide vii Text Conventions This guide uses the following text conventions Warnings cautions and notes have the following meanings WARNING Warnings alert you to situations that could result in serious personal injury or loss of life N CAUTION C
20. cyclical redundancy checking CRC providing higher levels of data reliability and domain validation that detects the configuration of the SCSI bus and automatically tests and adjusts the SCSI bus transfer rate to optimize interoperability Note that the Ultra 160 m uses the standard Ultra2 LVD cabling and termination making it backward compatible for easy implementation V VGA Video Graphics Array A type of video display system that provides high resolution text and graphics on analog color monitors Glossary 9 10 Glossary Equipment Log Use this equipment log form to record pertinent information about your system You will need some of this information to run the System Setup Utility Be sure to update the equipment log when you add options Record the model and serial numbers of the system components dates of component removal or replacement and the name of the vendor from whom the component was purchased Be sure to record the same information for any components added to the system such as a power supply hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the system board is located along the left side of the board near the PCI expansion slot covers The location of serial numbers on add in boards hard disk drives and e
21. each providing 72 bits of noninterleaved memory 64 bit main memory plus ECC Your system may include from 64 MB to 4 GB of memory using up to four DIMMs System memory begins at address 0 and is continuous flat addressing up to the maximum amount of DRAM installed exception system memory is noncontiguous in the ranges defined as memory holes using configuration registers The system supports both base conventional and extended memory 1 8 System Overview I O Expansion Slots The server s expansion capabilities meet the needs of file and application servers for high performance I O by providing a combination of PCI and ISA expansion slots The system board has two 66 MHz PCI connector slots Figure 1 6 A that can accommodate either a 32 or 64 bit PCI card and one 33 MHz PCI connector slot Figure 1 6 B that can accommodate either a 32 or 64 bit PCI card The top two PCI connector slots PCI 1 and PCI 2 support bus speeds up to 66 MHz The third connector slot PCI 3 supports a bus speed of up to 33 MHz T Note The bus speed for the two 66 MHz PCI connector slots PCI 1 or PCI 2 is decreased to 33 MHz if a PCI card is installed into connector slot PCI 3 or if a 33 MHz PCI card is installed into any one of the two 66 MHz PCI connector slots PCI features Bus speed up to 66 MHz PCI 1 and PCI 2 Bus speed up to 33 Mhz PCI 3 32 bit memory addressing 5 V 3 3 V signaling environment Burst transfers up
22. Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section A CAUTION Electrostatic discharge ESD can damage the system board Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground The system board jumpers enable you to set specific operating parameters for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins The System Board Jumpers illustration Figure 3 1 shows the location of the system board jumpers A Table 3 3 System Board Jumper Configurations lists the system board jumpers and their factory default settings i x a O i a A P i IMS 6 oo 4 OE o0 3 T 1 Figure 3 1 System Board Jumpers 3 20 Configuring Your System Table 3 3 System Board Jumper Summary Jumper Function Jumper On Off Description 1 CMOS clear Off Protect Preserves the contents of CMOS On Erase Cl
23. PC To Install MWA on the management PC perform the following procedure 1 Start Windows95 Windows 98 or Windows NT on the management PC 2 Insert the EXPRESSBUILDER CD into the PC CD ROM drive 3 Using Explorer execute setup exe in MWA folder of the CD ROM MWA installer will start 4 Follow MWA installer instructions Note MWA will be registered in the Startup folder after installation and started automatically when an OS start Log in is initiated Registering SG Information on MWA In order for MWA to connect with a server the server system generation information SG must be set and registered on MWA In this procedure SG information is registered on MWA from the server System Generation diskette SG created in the section Creating a Server System Generation diskette SG 1 Run MWA on the management PC and select the New SG command from File menu The Create a New Server dialog box displays B 6 Management Workstation Application Create a new server EG Please insert SG information FD which made by Setup of Network on EXPRESSBUILDER Cancel 2 Insert the SG Information floppy disk into the management PC diskette drive 3 Select OK Server SG information is registered on MWA MWA Main Window The MWA main window provides a graphical user interface GUI to access server control operations and to launch the management plug ins At the top of the GUI is the menu and tool ba
24. REN 3 7 Memory Reconfiguration Submenu sse ener 3 7 CPU Reconfiguration Submenu sss 3 7 Peripheral Configuration Submenu sese nennen 3 8 Monitoring Configuration Submenu essen enne 3 9 PCDIeVICeSUDIIEDU epu Hd mus EA 3 9 Option ROM Submenu eene 3 9 ISA Device Submeti ssi eno eto om airs 3 10 Nuimlock Submenu rte et ede Ue RR SEPAN EE ERR 3 11 MENU P 3 12 System Hardware Menu sssssssssssseeseeeeee 3 13 Thermal Sensor Submenu sees eene 3 13 Wake On Event Submenu rereasrnrannrannrsnrvennrensrnnnrsenrsennssenssensssvsssrnsssnrssnsssnssnese 3 13 Console Redirection Submenu essen 3 14 Boot Menu epe ae ap b eite s 3 14 Boot Device Priority Submenu essere ener 3 14 Exit ME eR 3 15 Adaptec Utility esken 3 16 Running the SCSET Utility 1 eere rete eet terrent eroe in e eta gos enun 3 16 Adaptec SCSI Utility Configuration Settings esses 3 17 Exiting Adaptec SCSI Utility i E 3 18 Configuring the RAID Controller essen nnne 3 19 Configuring System Board Jumpers sess 3 21 Before You Begna 3 21 Moving System Board 3 22 Clearing and Changing the Passwords 3 23 Upgrading Ol Mer
25. When the remote drive function is in use RD is displayed at the title bar of the server window In this case diskette drive A on a server is allocated as a remote drive Therefore the floppy disk drive of the server itself cannot be used while the remote drive function is in use MWA System Requirements This section outlines the management PC requirements necessary for using MWA Operating Systems m Windows 95 Windows 98 Windows NT 4 0 or later More than 3MB of free RAM m More than 5MB of disk space m ESMPRO Version 3 22 or later m TCP IP Network Managed Server W Servers managed by MWA must support the RomPilot extended BIOS Management Workstation Application B 3 Installing MWA To use MWA several procedures must be performed to configure the managed server and the management PC For ease of installation these procedures should be performed in the order presented in the following sections Installation procedures include procedures to be performed at the server and at the management PC Server Procedures m Create a server system generation diskette SG containing essential server networking information m Run the BIOS Setup Utility making the changes to BIOS necessary for server acceptance of MWA support Management PC Procedures m Install MWA software on the management PC m Configure and register SG information within MWA at the management PC Creating a Server System Generation Diskette SG For t
26. a null string or by clearing password jumper on system board refer to System Board Jumpers in this chapter Disables or enables password entry on boot Controls access to diskette drives Determines whether power switch is masked or unmasked Determines whether Option ROM Menu Mask is masked or unmasked Determines whether Processor Serial Number feature is enabled or disabled 3 12 Configuring Your System System Hardware Menu Choices or Feature Display Only Description Your Setting Thermal Sensor Refer to Thermal Sensor Submenu Wake On Events Refer to Wake On Events Submenu AC Link Power On Determines the mode of AC Last State Link Stay Off ESM IRQ Disabled Determines routing of the ESM IRQ5 interrupt IRQ10 IRQ11 Error Log Press Enter Request to initialize the Error Initialization Log now If Clear OK then display System Event Log Cleared If Clear NG then display System Event Log Not Cleared Console Additional setup menu to Redirection configure console The Boot Time diagnostic screen is enabled if redirection is enabled Thermal Sensor Submenu Choices or Feature Display Only Description Your Setting Thermal Sensor Enabled When enabled determines if Disabled the BIOS will disable boot if temperature is not within a safe range Upper Limit 50 Sets the upper temperature limit in centigrade Lower Limit 5 Sets the lower temperature limit in centigrade Wak
27. access web site server etc This server is conveniently housed and available as a tower based system or as a rack mount system fits into a standard EIA 19 inch rack assembly as shown in Figures 1 1 and 1 2 Figure 1 2 Rack Mount System Front View 1 2 System Overview Your server may include standard non hot swap SCSI hard disk drive bays or hot swap SCSI hard disk drive bays See Figure 1 3 The standard SCSI hard disk drive bays support four 1 inch or four 1 6 inch SCSI hard disk drives The hot swap SCSI hard disk drive bays hold up to six 1 0 inch SCSI hard disk drives that can be swapped in or out of the system without powering it down if RAID is configured in the system A 2 2 L um ETE o 0 gt MT p 160000 e eee Oy cE a EL Te El H EEZ IBIEZA 22882 FA b us o LL 9 EEE EES 068866 HE 2 der o LE 8 i Sr Standard Non Hot swap Hard Disk Drive Bays Hot swap Hard Disk Drive Bays Figure 1 3 SCSI Hard Disk Drive Bays As application requirements increase you can expand your server with an additional processor additional memory add in boards and peripheral devices tape devices CD ROM and hard disk drives Your server features the following major components m Single o
28. again to enter normal mode of operation This function requires a corresponding operating System Figure 2 6 Front System Features and Controls Hot Swap Bays 2 10 Setting Up the System Rear View Q m E gt Figure 2 7 shows the location of the rear system features and controls USB2 connector USB1 connector Serial Port B Serial Port A Dump button Printer port Burgundy Keyboard port Mouse port SVGA connector LAN connector AC input power connector 66 MHz 64 bit PCI Slots 33 MHz 64 bit PCI Slot 33 MHz 32 bit PCI Slots Combo PCI ISA slot Wide Ultra 2 SCSI Connector Second USB connector Black First USB connector Black COM2 serial port 9 pin connector Turquoise COM1 serial port 9 pin connector Turquoise Reserved for debug Parallel port 25 pin connector Burgundy PS 2 compatible 6 pin mini DIN connector Purple PS 2 compatible 6 pin mini DIN connector Green SVGA monitor 15 pin connector Blue RJ 45 Ethernet connector Supplies AC power to the power supply Two 66 MHz 64 bit PCI add in board slot locations One 33 MHz 64 bit PCI add in board slot location Three 33 MHz 32 bit PCI add in board slot locations One shared PCI or ISA add in board slot location Connects to External SCSI Dev
29. area of memory between 0 and 640 kilobytes baud rate The speed with which data is transmitted during serial communication The computer s operating system and software program must be configured for the same baud rate as the communication device such as a serial printer See also bps BIOS Basic Input Output System A program stored in flash EPROM or ROM that controls the keyboard disk drives video monitor and other devices See also flash EPROM EPROM and ROM bit Derived from BInary digiT a bit is the smallest unit of information a computer handles See also byte Glossary 1 BMC Baseboard Management Controller Contains all of the server management functions One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log SEL boot The process of loading the operating system into memory bps bits per second The number of bits transferred in one second during serial communication such as modem transmission byte A group of eight bits C cache memory A very fast limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor CD ROM drive Compact Disk ROM drive A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display system that provides low resoluti
30. defective If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands Note Voltage spikes can corrupt or destroy data files on the drive If you are experiencing voltage spikes on the power line install a surge suppresser between the power outlet and the system power cord If the problem recurs after you have checked and corrected all of the above items refer to Diagnostic Testing in this chapter Problem Solving 5 5 Diagnostic Testing This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source Error Checking Each time you turn on the system POST Power On Self Test runs automatically and checks the system boards processors memory keyboard and most installed peripheral devices If POST finds an error it displays an error message Refer to the Error Message section in this chapter for an explanation of each error message Troubleshooting Guide Use the following troubleshooting procedures to help you identify a problem These general procedures lead
31. este se estt duae eda to ge ee ev aede a 2 4 Assembly 5 es m tiu p re rete ERE 2 5 Getting Familiar with the System eee ener enne nns 2 8 Front View with Front Door 1 2 8 Contents iii Opening the Front Door msseerssessresnseenssenssssnssnsssensssvsssvsssnnssnnssnnrannsennssnsvensssensssnsssnssee 2 9 Front VIEW d EE 2 10 Rear VIENNE 2 11 Status LED Indicator Descriptions sorrnnrennrrrnvnrrnrennrrnnrrnnrrsnnrsnsrennrrnsrrnnesnnesnnvssnessnne 2 12 Making Connections ccccesccssscesscessceeseceseceseesecseeeeeeeceseeeseeeseecsaecssecaecnseenaeeseeeseeeeeneeses 2 13 Setting th Line Voltage eese acie rd e idR 2 14 Connecting the 2 15 Powering On Your System dece ncn e EE e e e be ep us 2 16 Configuring Your System eere eee seen ee ee ee ette seen aseo aset toss setas sse setas esten ss 3 1 Config ring Y out System RH t ett d Biles PEUT bre Ert T TAG 3 2 BIOS perte tet ere et wake E E o ETNA RENE 3 3 Using the BIOS Setup Utility eere nennen nennen 3 3 BIOS Setup Configuration Settings essen eene 3 4 CC 3 5 Advanced 3 6 Advanced eiit Pe Ie ta Rede e ene P
32. in this chapter 5 8 Problem Solving Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems Power LED does not light No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fan does not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD ROM drive activity LED does not light Problems with application software The startup prompt Press F2 key if you want to run Setup does not appear on the screen The bootable CD ROM is not detected Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Check the following Is the system operating normally If so the power LED is probably defective Are there other problems with the system If so check the items listed under System Cooling Fans Do Not Rotate Problem Solving 5 9 Incorrect or No Beep Code Check the following m Is the speaker cable connected to the system board If the system operates normally but there was no beep the speaker may be defective contact your service representative for assistance Record the beep code emitted by POST and see the Messages and Beep Codes section found later in this chapter No Characters Appear on Screen Check the following
33. m Isthe keyboard working Check to see if the Num Lock light is functioning m Isthe video display monitor plugged in and turned on Are the brightness and contrast controls on the video monitor properly adjusted Are the video monitor switch settings correct W Is the video monitor signal cable properly installed W Is the onboard video controller enabled If you are using a video controller board verify that the video controller board is fully seated in the system board connector If there are still no characters on the screen after you reboot the system contact your service representative or authorized dealer for assistance POST emits one long beep and two short beeps pattern to indicate a possible problem with the video display controller If you do not receive a beep pattern and characters do not display the video display or video controller may have failed Contact your service representative or authorized dealer for assistance 5 10 Problem Solving Characters are Distorted or Incorrect Check the following Are the brightness and contrast controls properly adjusted on the video display Refer to the documentation supplied with your video display Are the video monitor s signal and power cables properly installed m Ifthe problem persists the video monitor may be faulty or it may be the incorrect type Contact your service representative for assistance System Cooling Fans Do Not Rotate Check the followin
34. mode command When the Go MWA mode command is selected when POST is paused the server resumes POST and executes booting in MWA mode Go No MWA mode command If the Go No MWA mode command is selected when POST is paused the server resumes POST and executes booting in No MWA mode Restore Final Screen command displays the remote console screen as it appeared immediately before the server was disconnected This command becomes valid after the server is disconnected Clear Screen command clears the remote console display This command becomes valid after the server is disconnected Server Summary Pop up menu Position the cursor on a server record in the Server Summary dialog box and click the right button to display the Server Summary Pop up menu From this menu can execute main commands on the server Management Workstation Application B 11 Using MWA Opening a Server Window To remotely access a managed server from the management PC using MWA you must open a server management window for the server You can then issue commands to the server and make various settings though this window There are two ways to open a server window m Using a command Select Open from the File menu The Select a Server dialog box displays Select the server you want to remotely access Automatic connection If a server is set for automatic connection MWA opens a server window and connects to the server when a
35. notification 1s received from the server Refer to Connection and Disconnection in the next section Connecting and Disconnecting the Server MWA is a pre boot management application MWA can be connected to a server only from the time the server is powered on or reset until the operating system is booted in the server Once a server is connected the remote control function displays the server screen in the server window at the management PC Most MWA functions can be executed only when a server is connected Connect to a server as follows Connect command Select Connect from the Pop up menu in the server window m Setting automatic connection Select Properties from the Pop up menu in the server window The Server Properties dialog box displays Check Activate for RESET or POST Error alert on the Alert page After this setting is made MWA will automatically connect to the server each time a specified alert is reported from the server Disconnect a server from the management PC using one of the following commands m Disconnect command Select Disconnect from the Pop up menu in the server window m Close command Close from the File menu closes the active server window and closes the connection to the server m Exit command Exit from the File menu terminates MWA and closes the connections to all servers W Server reset or reboot When a server is reset its connection to MWA is closed If automatic connecti
36. option 3 22 chassis intrusion detection 3 22 CMOS clear 3 22 password 3 22 recovery boot 3 22 L LAN status 2 13 Lithium backup battery installing 4 8 M Management workstation application B 2 dialog boxes B 15 installing B 4 main window B 7 system requirements B 3 troubleshooting B 20 using B 12 Memory addresses 1 8 Monitoring system status 1 14 1 15 N Network controller 1 12 Overview 1 2 P Password administrative 1 16 user 1 16 PCI feature summary 1 10 Power supply monitoring power state 1 14 1 15 Problems bootable CD ROM not detected 5 12 CD ROM drive activity light 5 12 network 5 13 PCI installation tips 5 14 R RAID controller configuration 3 19 Real time clock running SCU to configure settings 4 8 Removing termination board 4 10 S SCSI utility adaptec 3 16 SCU software locking feature 1 16 Security 1 16 alarm switches 1 4 1 16 software lock SCU 1 16 Security menu configuring Setup 3 12 Index 1 Server management BMC 1 14 1 15 features 1 14 1 15 intrusion detection 1 4 1 16 Setup Advanced menu 3 6 Boot menu 3 14 Exit menu 3 15 Integrated Peripheral Configuration menu 3 8 Security menu contents 3 12 Switches alarm 1 4 1 16 System board configuration jumpers 3 22 System Chassis 1 5 T Termination board removing 4 10 U User password 1 16 Index 2 456 01530 001
37. secure the front of the rack mount server unit to the rack cabinet Position the caged nuts to align with the screw holes in the front bezel of the rack mount server unit Note The caged nuts are secured into the vertical mounting rails of the rack cabinet by inserting one side of the nut into the slot and squeezing while pressing the opposite side until it snaps into place 2 4 Setting Up the System OS OS o9 BOOS HOD OOU USUS Rear vertical mounting rail Front vertical mounting rail Four caged nuts Two support brackets A B C D E Figure 2 1 Assembling the Support Brackets in the Rack Cabinet Eight self tapping screws Setting Up the System 2 5 4 Lift the rack mount server unit Figure 2 2 C onto the two support brackets and slide it toward the rear of the rack cabinet WARNING It is strongly recommended that two people are present when lifting and assembling the rack mount server unit into a rack cabinet 5 Secure the front bezel to the rack cabinet s front vertical mounting rails B using the four screws E and plastic washers D provided See Figure 2 2 Rear vertical mounting rail Front vertical mounting rail Rack mount server unit Four plastic washers m o uU gt Four screws Figure 2 2 Installing the Rack Mount Server
38. supply that is in accordance with current wiring regulations in your country In the U K those regulations are the IEE Using This Guide xi Care and Handling Use the following guidelines to properly handle and care for your system Protect the system from extremely low or high temperatures Let the system warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt xii Using This Guide System Overview Overview a System Chassis Power Supply Peripheral Bays SAF TE Logic System Board Features AC Link Mode Remote Power On Wake On LAN Function System Security Overview This server is a modular multiprocessing server based on the Intel Pentium III microprocessor family It is a solid performer and offers the latest technology The combination of compute performance memory capacity and integrated I O provides a high performance environment for many server market applications These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services e mail web
39. the Exit Menu Select an option using the up or down arrow keys then press Enter to execute the option Pressing lt Esc gt does not exit this menu You must select one of the items from the menu or menu bar to exit Exit Menu Choices Description Save Changes and Exit Exits System Setup after saving all changes to CMOS Exit Without Saving Changes Exits System Setup without saving setup data to CMOS Get Default Value Loads default values for all Setup items Load Previous Values Loads previous values of all Setup items Save Changes Writes all Setup item values to CMOS Configuring Your System 3 15 Adaptec SCSI Utility The Adaptec SCSI Utility detects the SCSI host adapters on the server board Use the Adaptec SCSI Utility to m Change default values W Check and or change SCSI device settings that may conflict with those of other devices in the server Running the SCSI Utility You access the Adaptec SCSI Utility when you turn on or reboot your system To run the Adaptec SCSI utility perform the following procedure 1 2 Power on or reboot the system When this message appears on the video monitor Press Ctrl A to run SCSI Utility Press Ctrl A to run this utility When it appears choose the host adapter that you want to configure The SCSI utility starts When the Adaptec SCSI Utility detects more than one AIC 78xx host adapter it displays a selection menu listing the bus and device number of
40. this chapter 4 Tag and disconnect all interface cables and voltage cables connected to all drives in the drive bay Note The drive bay is secured to the system chassis with five screws one screw is located on the left side of the drive bay two screws are located at the front of the drive bay and two additional screws are located at the right side of the drive bay 5 Remove the two mounting screws securing the drive bay to the right side of the chassis See Figure 4 20 A and B el E Figure 4 20 Removing the Hard Disk Drive Bay 4 24 Upgrading Your System 6 Remove the two mounting screws securing the drive bay to the front of the chassis See Figure 4 20 C and D 7 Support the drive bay and remove the mounting screw securing the drive bay to the left side of the chassis See Figure 4 20 E 8 The right side of the drive bay has a tab that is inserted into a slot in the right side of the chassis Lift the drive bay upward to slide the drive bay tab out of the chassis slot 9 Remove the drive bay out of the left side of the chassis See Figure 4 21 Figure 4 21 Removing the Drive Bay out of the Chassis 10 If you are installing a new or replacement hard disk drive remove the drive from its protective wrapper Record the drive model and serial number in the equipment log 11 Set any drive jumpers or switches before you install the drive See the documentatio
41. was active Pause at Next Connect specifies whether to pause POST when a current server is connected the next time When pause is set a check mark appears next to the menu item Note that this setting is valid only when the server is connected the next time and not for later connections CMOS displays the CMOS data of a current server in the Data dialog box The data can be read only when the server is paused at the end of POST ESCD displays the ESCD data of a current server in the Data dialog box Management Workstation Application B 9 m DMI displays the DMI data of a current server in the Data dialog box The data can be read only when the server is paused at the end of POST m PCI When the Read button is selected in the PCI Information dialog box the PCI information of a current server is displayed The information includes a bus number a device number and a function number of each device name and so on Window W Cascade command arranges the opened windows in an overlapping fashion m Tile arranges the opened windows in a non overlapping fashion W Arrange Icons arranges icons for minimized windows at the bottom of the main window If there is an open window at the bottom of the main window then some or all of the icons may not be visible because they will be underneath this window m Server Window Names 1 2 MWA displays a list of currently opened server windows at the bottom o
42. 0Vac for systems shipped in Europe Line source voltages between 200 and 240 VAC are acceptable when the power supply input voltage is set to 230 VAC N CAUTION Before you plug the system power cord into an AC outlet ensure the input line voltage setting for the power supply is correct To use the system with line source voltages between 200 and 240 VAC the line voltage selector switch on the power supply must be set to 230 If you set the switch to the 115 VAC position the power supply will be damaged when you plug in your system If you need to change the line voltage setting perform the following steps amp Note If you are setting up your system for the first time the power cord will not be connected to the rear panel of your system 1 Unplug the AC power cord from the back of the chassis 2 Insert the tip of a small screwdriver or ballpoint pen into the depression on the line voltage selector See Figure 2 8 3 Slide the selector switch to 115 VAC or to 230 VAC line source voltage range 220 to 240 VAC 2 14 Setting Up the System B 230 or A Voltage selector switch set to 115 VAC B Voltage selector switch set to 230 VAC Figure 2 8 Setting the Line Voltage Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage P
43. 72 bit DIMM module with 64MB 128MB 256MB 512MB or 1GB of memory When all four sockets are populated the system board supports a maximum of 4 GB of memory with IGB DIMMs A DIMM will always be installed in socket 1 When you install additional DIMMs you must start with the first empty socket next to the DIMMs already installed When you remove DIMMs you must start with the highest number occupied DIMM socket on the system board 4 A lo E j Mn FN E N Figure 4 8 DIMM Locations Upgrading Your System 4 11 Installing DIMMs 1 Power off the system and ensure it is disconnected from the AC power source Open the front door and remove the left side panel as described earlier in this chapter N CAUTION Observe static precautions Use an antistatic wrist strap Hold DIMMs only by their edges Holding the DIMM module only by the edges remove it from its antistatic package Position the DIMM so that the two notches in the bottom edge of the DIMM align with the keyed socket See Figure 4 9 i823 re EEG Figure 4 9 Inserting Memory DIMMs Insert the bottom edge of the
44. A PCI Connector Slot Real Time Clock Calendar The real time clock provides system clock calendar information stored in a non volatile memory NVRAM The real time clock battery provides power backup for the real time clock BIOS A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and Legacy device configuration A number of security reliability and management features also have been incorporated to meet vital server needs System Overview 1 11 IDE Controller The system includes a single channel enhanced IDE 32 bit interface controller for intelligent disk drives with disk controller electronics onboard The controller has a connector located on the system board that supports a master and a slave device The IDE controller provides support for the internally mounted CD ROM The device controls PIO and DMA transfer modes Mode 4 timings Transfer rates up to 33 MB s Buffering for PCI IDE burst transfers Master slave IDE mode Up to two devices Keyboard and Mouse Controller The keyboard and mouse controller is PS 2 compatible Network Controller The system board includes a 10BASE T 100BASE TX network controller based on the Intel 82559 Fast Ethernet PCI Bus Controller As a PCI bus master the controller can burst data at up to 132 MB sec The controller contains two receive and transmit FIFO buffers that prevent data overruns or underruns while waiti
45. Cancel the remote drive setting and reset the server Problem The floppy disk drive on the server cannot be used Probable Cause When the remote drive is set on MWA drive A on the server is assigned remote drive on the management PC Cancel the remote drive setting and reset the server Problem MWA cannot connect to the server Probable Cause Check each item in Step 7 of Creating a Server System Generation Diskette Management Workstation Application B 21 B 22 Management Workstation Application C System Status Hardware Support Information System Status Hardware Support Information This appendix helps you identify and find a system status hardware item indicated by a software monitoring component The software monitoring component as it is related to the hardware system status item is listed in Table C 1 Table C 1 Software Monitoring Component Hardware System Status Item Software Monitoring Component Hardware System Status Item ESMPRO Server Management View status based on polling the machine Not all items can be monitored with every software component Monitoring capability relates to how the software component interacts with system hardware ESMPRO interacts with all hardware components See Figure System Chassis Right Side View under System Overview in Chapter 1 of this guide The Monitor Matrix table below shows a component relating to selected status item This table also
46. Configuration and setup utilities are used to change your system configuration You can configure your system as well as option boards you may add to your system using the BIOS Setup Utility Several unique system parameters are configured using the BIOS Setup which is stored in the system FLASH memory The Adaptec Configuration Utility detects the SCSI host adapters on the system board Use this utility if you need to configure the two SCSI controllers in your system or to perform a SCSI disk format or verify disk operation on the SCSI disk drives The Adaptec Configuration Utility is also used to configure any SCSI removable media devices installed in your system If your system has been factory configured the BIOS Setup or Adaptec Configuration Utility do not need to be run unless you want to change the password or security features add certain types of option boards or devices or upgrade your system board This chapter also provides information on several system configuration parameters that are set by jumpers on the system board However these parameters do not usually require change Use the EXPRESSBUILDER CD ROM to create the device driver diskettes 3 2 Configuring Your System BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run Using the BIOS Setup Utility
47. Corporation Pentium is a registered trademark of Intel Corporation All other trademarks belong to their respective owners PN 456 01530 001 Copyright 1999 2000 NEC Computers Inc 15 Business Park Way Sacramento CA 95828 All Rights Reserved Contents Proprietary Notice Usine THIS ODIT M vii Text COnVentloris dioere terere ee viii Related Docuttuents etcetera ne ertet e eterno ix Safety ipe teg bake eb e ER teet coeunt ends X Safety Notices for Users Outside of the U S A and xi Care and Handling uode nete ndo er PEERS ERE b MEER Tasse ra xii System Overview eT 1 1 OVERVICW ak ee ee 1 2 System CHASSIS er ese loea te ER eu haee Pe eed o del asa epu edet 1 5 POWe Supply eres e re eru Fees e keel 1 6 Peripheral Bays tasa oen sagene 1 6 Ae WEP TORIC ed 1 6 System Board Features in re Renee e me tete ele iin reden eee dated 1 7 Pentium TIE Processors respeta etre tud ea t eee Peas 1 8 System Memnon peii n 1 8 Expansion Slots gd be ee Rede re e libe Decir edes be 1 9 Real Time Clock Galendar estet tm ehe svete conde ire eed ove 1 11 BIOS asse asc EAR E 1 11 IDE Controllet re m 1 12 Keyboard and Mouse Controller rorannrrnnronrrr
48. DA m 4 MB of 10 ns onboard Synchronous Graphics Memory SGRAM m Pixel resolutions up to 1280 X 1024 m Analog VGA monitors single and multiple frequency interlaced and noninterlaced with a maximum vertical retrace noninterlaced frequency of 100 Hz Peripheral Controller The advanced integrated peripheral controller supports two serial ports two universal serial ports one parallel port diskette drive PS 2 compatible keyboard and mouse and integrated Real Time Clock RTC The system provides the connector interface for each port Serial Ports Both serial ports are relocatable Each serial port can be set to one of four different addresses and can be enabled separately When disabled serial port interrupts are available to add in boards Parallel Port One IEEE 1284 compatible 25 pin bidirectional EPP supporting levels 1 7 and 1 9 parallel port is provided BIOS programming enables the parallel port and determines the port address and interrupt ECP mode is supported with 2 possible DMA channels When disabled the interrupt is available to add in boards External Device Connectors The external I O connectors provide support for a PS 2 compatible mouse and a keyboard for a SVGA monitor 2 serial port connectors a parallel port connector LAN port and two USB connections for devices other than keyboard or mouse System Overview 1 13 System Board Management Controller BMC Server management is concentrated in t
49. DE CD ROM drive N System board G Ultra2 SCSI connector 68 pin H Ultra2 SCSI interface cable Figure A 4 RAID System Cable Configuration Standard Drive Bay System Cabling A 7 Management Workstation Application Overview MWA System Requirements Installing MWA MWA Main Window Using MWA Dialog Boxes Troubleshooting Overview Management Workstation Application MWA is an application used for remote server management in a network environment The managed server may be remotel y accessed from a management PC the computer in which ESMPRO operates MWA is a pre boot management application in that the managed server is accessed prior to loading the server operating system See Figure B 1 Management PC a 5 MWA Workstation Server ROM Pilot ROM Pilot 4L S BMC Figure B 1 Managed Server Configuration The following server operations are available from a management PC running MWA software Remote console control This function enables you to see the screen of a server from the console of the management PC and to key in data to the server from th
50. DIMM into the socket and press down firmly on the DIMM until it seats correctly Gently push the plastic ejector levers on the socket ends to the upright position T Repeatthe steps to install each additional DIMM 8 Replace the left side panel plug in the system power cord and turn on the system 4 12 Upgrading Your System Removing DIMMs CAUTION Use extreme care when removing a DIMM Too much pressure can damage the socket slot Apply only enough pressure on the plastic ejector levers to release the DIMM 1 Power off the system and ensure it is disconnected from the AC power source 2 Open the front door and remove the left side panel as described earlier in this chapter 3 Gently push the plastic ejector levers out and down to eject a DIMM from its socket See Figure 4 9 4 Hold the DIMM only by its edges being careful not to touch its components or gold edge connectors Carefully lift it away from the socket and store it in an antistatic package 5 Repeat the above steps to remove the remaining DIMMs 6 Replace the side panel plug in the system power cord and turn on the system Upgrading Your System 4 13 Option Boards This section describes how to install and remove ISA and PCI option boards The system board has one ISA bus expansion slot and seven PCI bus expansion slots See Figure 4 10 The one ISA connector shares a chassis expansion slot with a PCI connector
51. Device Expansion ROM Initializes Device Expansion ROM Initializes Device Expansion ROM Configuring Your System 3 9 ISA Device Submenu Choices or Feature Display Only Description Your Setting IRQ 1 None IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ9 IRQ10 IRQ11 IRQ12 IRQ 2 Same as above DMA Channel 1 None DMA 0 DMA 1 DMA 2 DMA 3 DMA 4 DMA 5 DMA 6 DMA 7 DMA Channel 2 Same as above I O Port Address 1 0 I O Port Address 2 0 I O Port Address 3 0 I O Port Address 4 0 Memory Size None 16 48 64 80 96 Memory Address None C800h Ccooh D000h D400h D800h DCOOh Reserves specific IRQs for use by legacy ISA devices Reserves specific DMA channels for use by legacy ISA devices Select I O port base address Reserved 16 byte 110 3FO 0 None Same as above Same as above Same as above Reserves specific memory for use by legacy ISA devices Select memory base address 3 10 Configuring Your System Numlock Submenu Feature Choices or Display Only Description Your Setting Numlock Key Click Keyboard Auto repeat Rate Keyboard Auto repeat Delay Auto On OFF Disabled Enabled 2 sec 6 sec 10 sec 13 3 sec 18 5 sec 21 8 sec 26 7 sec 30 sec 0 25 sec 0 5 sec 0 75 sec 1 sec Selects the power on state for Numlock Disables or enables keyclick Selects key repeat rate Selects delay before key repeat Con
52. Drive Activity Light Does Not Light sss 5 12 Problems with Application Software sernronnronvrrnrrrnnrrnnrrrnnvrsnrrsnrernrsrsnnrensrennsssnsssnnen 5 12 Bootable CD ROM Is Not Detected sse 5 12 Problems with the Network sees entere enne rris 5 13 Plug and Play Installation Tips seen 5 14 BIOS User sInformationi nor D Ee ke 5 14 POST Error Codes and Messages ccssccssscsssceseceseceseceeeeeeeeeeseceseeeseeesaecaaecnaeenseenaeens 5 14 How to Identify BIOS and BMC Revision Levels 5 18 BIOS Revision Level Identification sess 5 18 BMC Revision Level Identification rrronnronnrrnvrrnnrrnnrrenrrrnnrrenrernresnrersrerensrssrersnsrensenn 5 18 NYEIIRLGE TTD A 1 System eec c mee e t ene oe en es idle tate e e et A 2 Before You tuse ted ete eiat ee Gat adea tea fosa A 2 Static Precautions ons deter rer Po pates rni de ERI eee A 2 Standard Configuration daos n lr t db ge S A 3 RAID Config ration in c teda e RR E RR RE A 5 Contents v Management Workstation Application eee eere serene eerte eene neenon soto saneta osea se B 1 VEL VIS Ws E ee ee RAN I ied sees iple i Ee B 2 Remote Console e ette sr o RS Re EE edd ee as B 3 Remote Priven B 3 MWA System Requirements ccccesccssscsssceeeceeeeeese
53. EXPRESS5800 120Ld User s Guide H EXPRESS5800 120Ld User s Guide a E a Proprietary Notice and Liability Disclaimer The information disclosed in this document including all designs and related materials is the valuable property of NEC Computers Inc and or its licensors NEC Computers Inc and or its licensors as appropriate reserve all patent copyright and other proprietary rights to this document including all design manufacturing reproduction use and sales rights thereto except to the extent said rights are expressly granted to others The NEC Computers Inc product s discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers Inc To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof without prior written approval of NEC Computers Inc is prohibited Trademarks Intel is a registered trademark of Intel Corporation MS DOS is a registered trademark of Microsoft
54. Unit into the Rack Cabinet 2 6 Setting Up the System Getting Familiar with the System Before setting up your system you should become familiar with the system s features such as the location of your system s front and rear panel switches indicators and connectors etc Note that this section describes the tower based system controls switches and indicators and connectors which are identical for the rack mount system Front View with Front Door Closed Figure 2 3 shows the location of the front system features tower based system only I B A Keylock When locked secures the front door not allowing access to the front system controls B System indicators Refer to Figures 2 5 and 2 6 in this chapter Figure 2 3 Tower System Front Features Setting Up the System 2 7 Opening the Front Door Refer to the Figure 2 4 and open the front door of the cabinet as follows tower based system only 1 Ifthe front door is locked unlock it 2 Grasp the indentation located on the right edge of the front door and pull the door towards you to open it BL HS Figure 2 4 Opening the Front Door 2 8 Setting Up the System Front View Non Hot Swap SCSI Drive Bays Figure 2 5 shows the location of the front system controls and indicators on a system that includes the standard SCSI disk drive bays E A
55. Your System Chapter 3 Installing a RAID Controller Board Use this procedure to install a RAID controller board 1 Install the RAID controller board into any PCI slot on the system board See Installing an Option Board earlier in this chapter Cable the RAID controller board as described below see System Cabling in Appendix A m Remove the end of the SCSI interface cable that is plugged into the wide SCSI connector on the system board m Reinstall the end of the SCSI interface cable just removed into the Channel 0 connector on the RAID board Upgrading Your System 4 17 Hard Disk Drives Your system supports a variety of SCSI hard disk drives installed in the system s hard disk drive bay Contact your sales representative or dealer for a list of approved devices The SCSI hard disk drive bay in your system is one of two types a standard SCSI disk drive bay or a hot swap SCSI disk drive bay Refer to Figure 4 13 to identify the type of hard disk drive bay in your system In each example the internal hard disk drives are located in the SCSI disk drive bays o o ail o o T aur E d E d ELT 2 SEE FEE E Li 1 2 Ee 8 zA o E Lees o AST BE Standard Hard Disk Drive Bays
56. age disk drives option boards and other components You can provide ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system A 2 System Cabling Standard Configuration Your system is cabled using a single channel on board IDE Controller and dual channel on board Adaptec 7899 SCSI Controller The on board IDE controller supports the standard internally mounted CD ROM as its master device If only one device is on a channel connector it must be set as the master device The AIC 7899 contains two independent SCSI channels that share a single PCI bus master interface Each channel is capable of operations using either 8 or 16 bit SCSI providing 160 MB s Ultra 160 M or 80 MB s Wide Ultra2 throughput If your system includes the hot swap hard disk drive bay channel A attaches to an Ultra 160 M SCSI backplane that supports up to six 160 M SCA drives If your system includes the standard hard disk drive bay channel A attaches directly to a maximum of four 160 M non hot swap drives Controller B can be used to support SCSI devices in the removable media bays A 68 pin to 50 pin converter is also available to be used when installing SCSI narrow devices A 3 5 inch diskette drive is also installed in all systems and inte
57. alized None Invalid System Configuration Data None System Configuration Data Read error None Resource Conflict None System Configuration Data Write Source None NOTICE Your System Redundant Power Supply is not configured None WARNING IRQ not configured 5 16 Problem Solving Post Error Beep Codes Beeps Error Cause Recommended Action 1 2 2 3 ROM Checksum Error Change system board 1 3 1 1 DRAM Refresh Test Error Change memory DIMM s 1 3 1 3 Keyboard Controller Test Error Change system board 1 3 3 1 Memory Not Detected No memory Verify DIMM installation Can not write to memory Change memory DIMM s Memory Capacity Check Error No memory Verify DIMM installation Can not write to memory Change memory DIMM s 1 3 4 1 DRAM Address Test Error Memory address signal failure Change DIMM or M B 1 3 4 3 DRAM Test low byte Error Memory data signal failure low Change DIMM or M B 1 4 1 1 DRAM Test high byte Error Memory data signal failure high Change DIMM or M B 1 4 3 3 All Memory Group Errors 2 1 2 3 BIOS ROM Copy Write Test Error Error with Shadow RAM Change system board 2 2 3 1 Unexpected Interrupt Test Error Unexpected interrupt Change CPU or system board 2 3 1 3 All Memory Group Errors Memory address signal failure Change DIMM or M B 3 3 1 4 Memory Not Detected 1 2 Option ROM Initialization Error Failure to initialize Option ROM Change system board or BIOS option board 1 2 Video conf
58. anagement interface connector Z Fan connectors Fan1 Fan2 J Main power connector AA LAN RJ 45 network controller connector K Reset switch connector BB SVGA monitor port connector L Speaker connector CC Parallel port connector M Diskette drive connector DD Mouse PS 2 compatible connector N IDE connector EE Keyboard PS 2 compatible connector O Fan3 connector FF Dump button Reserved for debug only P External SCSI and media bays connector GG Serial port connectors top COM 1 bottom COM2 Q Fan4 connector HH USB connectors top USB 1 bottom USB 2 Figure 1 5 System Board System Overview 1 7 Pentium lll Processor Depending on system configuration each system includes one or two Pentium III processors Each Pentium III processor is packaged in a Single Edge Contact Cartridge Version 2 SECC2 The cartridge includes the processor core with an integrated 16 KB primary L1 cache a secondary L2 cache and a back cover The processor implements the MMX technology and the processor s numeric coprocessor significantly increases the speed of floating point operations The processor external interface operates at a maximum of 133 MHz The second level cache is located on the substrate of the processor cartridge The cache includes burst pipelined synchronous static RAM BSRAM System Memory The system board contains four 168 pin DIMM sockets Memory is partitioned as four banks of SDRAM registered DIMMs PC133 compatible
59. ation Application Create Copy FD Image File Dialog Box The Create Copy FD Image File dialog box is used to create a FD image file as a remote drive or to copy the contents of a FD image file onto a floppy disk Select an operation to execute Server Summary Dialog Box The Server Summary dialog box lists IP addresses server names and current status of all the SG registered servers on MWA This dialog box also allows the following operations W Activating a server window Double click on a server record to open and activate the server window for the server Executing a command on the server Click the right mouse button on a server record to display the Server Summary Pop up menu From this menu you can execute main commands such as Open Connect and Properties on the server Delete Logged Messages Dialog Box The Delete Logged Messages Dialog Box sets conditions for deleting logged messages from the history log Delete history timed at xx xx xx xx xx xx and earlier If a logged message is selected in the History Log dialog box a condition for deletion can be set for messages of the same date and time and earlier The condition becomes invalid after deletion If Server xxx xxx xxx xxx only is checked only the messages of the specified server are deleted If General Non server messages only is checked the messages not dependent on the server such as Started MWA are deleted If All messages is checke
60. ause m Try reseating the adapter first then try a different slot if necessary m The network driver files may be corrupt or deleted Delete and then reinstall the drivers m Run the diagnostics 5 12 Problem Solving Plug and Play Installation Tips Some common PCI tips are listed here m Reserve interrupts IRQs and or memory addresses specifically for an ISA adapter This prevents PCI cards from trying to use the same settings an ISA card is using Use the BIOS Setup Utility to keep track of ISA adapter resources W Certain drivers may require interrupts that are not shared with other PCI drivers The BIOS Setup Utility can be used to adjust the interrupt numbers for PCI devices For certain drivers it may be necessary to alter settings so that interrupts are not shared BIOS User s Information This section describes the various screen messages and beep codes of the system BIOS The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Note Your system error log will be lost if your system ac power source is off or disconnected Problem Solving 5 13 POST Error Codes and Messages Whenever a recoverable error occurs during POST BIOS displays a message on the video display screen and caus
61. autions indicate situations that can damage the system hardware or software Note Notes give important information about the material being described m Names of keyboard keys are printed as they appear on the keyboard For example Ctrl Alt or Enter m Text or keystrokes that you enter appear as boldface type For example type abc123 and press ENTER m File names are printed in uppercase letters For example AUTOEXEC BAT viii Using This Guide Related Documents In addition to this guide the following system documentation is included with your server either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server System Release Notes Release Notes provide you with the latest information about your system This information was not available to be included in your user s guide at the time it was developed and released Getting Started Sheet The Getting Started Sheet provides several easy to follow steps to become familiar with your server documentation and to complete your installation successfully Network Operating System Configuration Guide This guide contains supplemental instructions needed to install and configure your server Windows NT 4 0 plus Service Pack 6 Novell NetWare v5 0 Santa Cruz Operation SCO OpenServer Release 5 05 and UNIXWare 7 1 Network Operating Systems This document is intended to complement the more detailed procedural documents available from the vendor o
62. changes a remote drive for a server temporarily If Floppy A is checked a floppy disk drive on MWA active management PC becomes a remote drive for the server If FD Image File is checked a specified FD image file in the management PC becomes a remote drive for the server If Read Only is checked one FD image file can be used by more than one server Since no FD image file can be created or copied in this dialog box create a file using the Defaults command or the Properties command in advance B 18 Management Workstation Application SOS Receive Dialog Box If a fault is detected a server that includes the system management controller SMC transmits a SOS message to the management PC When this SOS message is received MWA opens the SOS Receive dialog box to display the server information If the server is in Manual Recovery Mode MWA requests the operator for the server recovery method When MWA communicates an inquiry to the server Connecting is displayed in the title bar You can do nothing in the dialog box while the message is displayed Wait until the message is cleared It is only when the OS cannot run normally due to a fault in the server that you can control the server from this dialog box If the server is already recovered the server cannot be operated from MWA Contents and functions of the dialog box are as follows m Server The dialog box displays the name and the IP address of the server that issu
63. d 2 Power on the video display and any other external devices 3 Open the front door and press the push button power on off switch on the front panel Verify that the system power on LED is lit If it is not lit ensure the ac power cord is connected to a functional ac power source After a few seconds your system begins the internal Power On Self Tests POST POST automatically checks the system board CPU module memory keyboard and most installed peripheral devices N CAUTION Always allow POST to complete before powering down your system N CAUTION The server management logic on your system board monitors and logs system voltage changes When powering down your system you may experience a 1 5 second delay from the time you press the push button power on off switch on the front panel and your system powering down This is normal system operation and is required by the server management logic If you have problems powering on your system refer to Problem Solving in Chapter 5 of this User s Guide After you have successfully powered on your system insert the ExpressBuilder CD ROM into the CD ROM device reboot the system and follow the screen prompts to run ExpressBuilder 2 16 Setting Up the System Configuring Your System Configuring Your System a BIOS Setup Utility a Adaptec SCSI Utility Configuring the RAID Controller Configuring System Board Jumpers Configuring Your System
64. d all the messages at the specified date and time and earlier are deleted Automatically Delete messages These conditions of deletion are stored and remain valid If Keep only messages less than xx days old is checked messages within the specified number of days from the current day are kept and other messages are deleted automatically If Keep only the xx most recent messages is checked the specified number of recent messages are kept and other messages are deleted automatically This Automatic Deleting process is executed when the OK button is selected in the dialog box MWA is started and MWA is exited Management Workstation Application B 17 Data Dialog Box The Data dialog box displays the CMOS ESCD or DMI data of a server This dialog box also allows the following operations m Compare Current Data The previously acquired data of the current server is compared with the present data of the server the previously acquired data of another server or file data To compare with the data of another server select a server in the Select a server dialog box If an error is detected by this comparison the Data Differences dialog box displays the compared data m Read Data from Server The present data of the current server is acquired and displayed The Save As button is used to save the acquired data in a file Temporary Change to Remote Drive Dialog Box The Temporary Change to Remote Drive dialog box
65. d from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage N CAUTION The server management logic on your system board monitors and logs system voltage changes When powering down your system you may experience a 1 5 second delay from the time you press the push button power on off switch on the front panel and your system powering down This is normal system operation and is required by the server management logic CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the side panels before powering on your system Note Your system error log will be lost if your system ac power source is off or disconnected Contact your sales representative or dealer for a list of approved optional peripheral devices Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system 4 2 Upgrading Your System Preparing Your System for Upgrade Depending on the upgrade you will need one or more of t
66. dard 3 5 diskette drive supports 720 KB and 1 44 MB diskette media m Three 5 25 inch removable media front panel bays for mounting half height 5 25 inch peripheral devices standard CD ROM drive and optional tape drives etc Your system includes either four standard SCSI hard disk drive bays for mounting up to four drives or six hot swap drive bays for mounting up to six drives in easily removable drive carriers Note The hot swap SCSI hard disk drive bays contain a hot swap back plane that require an 80 pin single connector attachment SCA connector on the drives that you install SAF TE Logic Note SAF TE Logic is in systems that include the hot swap SCSI disk drive cage SAF TE Logic is not available in systems that include the standard SCSI disk drive cage The SCSI backplane includes SAF TE SCSI Accessed Fault Tolerant Enclosure logic that provides an interface to the disk subsystem that supports status signals hot swapping drives and enclosure monitoring The transport mechanism for the standardized alert detection and status reporting 1s the SCSI bus Disk drives power supplies cooling fans and temperature are continually monitored and the conditions then reported over the SCSI bus to the system When used with RAID management software the user can be alerted of impending or imminent disk conditions requiring attention This allows the user to react to conditions that could normally go unnoticed un
67. e language BIOS selected BIOS Version Display Only Indicates the System Time System Date Diskette A HH MM SS MM DD YYYY 1 44 1 25 MB 3 5 version of the system BIOS Sets the system time hour minutes seconds on 24 hour clock Sets the system date month day year Selects the diskette type Note that 1 25 MB 3 5 inch references a 1024 byte sector Japanese media format To support this type of media format requires a 3 5 inch 3 mode diskette drive Configuring Your System 3 5 Advanced Menu Feature Description Your Setting Advanced Memory Reconfiguration CPU Reconfiguration Peripheral Configuration Monitoring Configuration PCI Device Option ROM ISA Device Numlock Refer to Advanced Submenu Refer to Memory Reconfiguration Submenu Refer to CPU Reconfiguration Submenu Refer to Peripheral Reconfiguration Submenu Refer to Monitoring Configuration Submenu It sets POST Monitoring and Boot Monitoring Refer to PCI Device Submenu Refer to Option ROM Submenu It Disables Enables the Option ROM BIOS on the PCI Bus Refer to ISA Device Submenu Refer to Numlock Submenu It selects Keyboard Options 3 6 Configuring Your System Advanced Submenu Choices or Feature Display Only Description Your Setting Installed O S Other Select the operating system PnP O S installed on your system that will be used most of the time Note
68. e On Events Submenu Choices or Feature Display Only Description Your Setting Wake On LAN Enabled Enables Wake ON LAN Disabled support Wake On Ring Enabled Enables Wake ON Ring Disabled support Configuring Your System 3 13 Console Redirection Submenu Choices or Feature Display Only Description Your Setting Serial Port Address Disabled If enabled the console will be Serial Port 2 redirected to this port 3F8h IRQ4 If console redirection is Serial Port 2 enabled this address must 2F8h IRQ3 match the settings of serial port 2 Baud Rate 57 6K Enables the specified baud 19 2K rate Flow Control No Flow Control Enables flow control XON OFF Console Direct Indicate whether the console is Connection Via Modem connected directly to the system or a modem is used to connect Boot Menu Use the up or down arrow keys to select a device then press the lt gt or lt gt keys to move the device higher or lower in the boot priority list Boot Device Priority Menu Boot Priority Device Description Your Setting 1 ATAPI CD ROM Attempts to boot from an Drive ATAPI CD ROM drive 2 Diskette Drive Attempts to boot from a diskette drive 3 Hard Drive Attempts to boot from a hard drive device 4 Intel UNDI PXE Attempts to boot from 2 0 Build 071 diagnostic boot partition of the flash memory 3 14 Configuring Your System Exit Menu You can make the following selections on
69. e keyboard of the management PC Remote drive access This function enables a server to access a floppy disk drive on the management PC A server can also be booted from the floppy disk on the management PC SOS recovery If a SOS message is received from a server MWA receives the fault information and sends the necessary instructions to the server for recovery Alert to ESMPRO M If MWA receives an alert message from a server it sends this message to ESMPRO AlertManager Power cycling This function enables powering the server OFF and ON Reset control This function enables reset of the server Event Log retrieval All event log data recorded in the server is retrieved by the management PC B 2 Management Workstation Application Remote Console Remote console enables the user to view the screen of a server or key in data to the server from the keyboard of the management PC as if operating the keyboard of the server When a server is connected to MWA the remote console function allows the server screen to display in the server window Remote Drive Remote drive allows a server to access the diskette drive on the management PC or a FD image file as if it were the drive on the server Note AFD image file is copied and saved from a floppy disk This file can be used instead of a floppy disk as a remote drive for a server A server can also be booted from a floppy disk on the management PC
70. e used Probable Cause See Using a Remote Drive Problem Booting from a remote drive failed Probable Cause Check the following The remote drive is set correctly The remote drive is a floppy disk or a FD image file from which MS DOS can be booted The priority of the boot device of the server is a floppy disk B 20 Management Workstation Application Problem The server window does not display a server screen Probable Cause A graphic server screen may not be displayed correctly in the server window The window display becomes normal when the server returns to an MS DOS screen Problem Characters are corrupted when the server window displays a server screen Probable Cause If MS DOS is booted in a language other than English MWA cannot display the messages for this language in the server correctly Boot MS DOS in English mode Probable Cause If the server is displaying a graphic screen MWA may not be able to display the screen correctly Problem When an MS DOS program is activated in English mode the server displays corrupted characters Probable Cause If MS DOS in the server is in English mode MWA remote console correctly displays messages from the MS DOS programs in the server However the server cannot display messages for other language correctly Problem OS cannot be booted from the server disk Probable Cause When the remote drive is set on MWA the server is booted from the remote drive
71. each adapter When the selection menu appears select the channel you wish to configure as follows Bus Device Channel Selected SCSI Adapter 01 04 A AIC7899 01 04 B AIC7899 Internal SCSI connector Once you select the adapter the following screen is displayed Menu Description Configure View Host Configure host adapter and device settings Adapter Settings SCSI Disk Utilities The utility scans the SCSI bus for SCSI devices reports a description of each device Run these utilities before configuring SCSI devices 6 If you wish to format a disk verify disk media or display a list of devices and their SCSI IDs select SCSI Disk Utilities If you wish to configure the adapter or a device select Configure View Host Adapter Settings 3 16 Configuring Your System Adaptec SCSI Utility Configuration Settings The following keys are active for all Adaptec SCSI Utility screens Key Action Arrows Up and down arrows move from one parameter to another within a screen ENTER Displays options for a configurable parameter Selects an option ESC Moves back to previous screen or parameter or EXIT if at the Main menu F5 Switches between color and monochrome F6 Resets to host adapter defaults The Table 3 1 shows the normal settings for the Adaptec SCSI Utility and provides a place for you to record any changes you make to these settings Table 3 1 Adaptec SCSI Utility Setup Co
72. ears CMOS 2 Password disable Off Enable Enables password protection On Disable Disables the password 3 Reserved Off Not Used Required Do Not Change 4 Reserved Off Not Used Required Do Not Change 5 Reserved Off Not Used Required Do Not Change 6 Spare Off Not Used On Spare Provides a spare jumper Moving System Board Jumpers CAUTION Before doing the procedures in this section make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage Observe static precautions Use an antistatic wrist strap To configure the system board options 1 Power off the system and remove the left panel as described in Chapter 4 of this guide Check to ensure the system power cord is removed from the back of the system Locate the position of the jumpers on the system board you are changing To change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current location Position the jumper over the two pins for the desired setting and press it onto the pins Be careful not to bend the pins Refer the System Board Summary table for system board jumper settings Install the system cover and power up the system Configuring Your System 3 21 Clearing and Changing the Passwords To clear and change the passwords 1
73. ed option board 12 Replace the left side panel and close the front panel 13 Plug in the system power cord and power on the system Removing an Option Board Note Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components 1 Power off the system and ensure it is disconnected from the AC power Source 2 Open the front door and remove the left side panel as described earlier in this chapter 3 Disconnect any cables attached to the option board you are removing 4 Remove and save the option board retaining bracket screw 4 16 Upgrading Your System Hold the board at each end and carefully rock it back and forth until the edge connectors pull free Make sure that you do not scrape the board against other components Remove the board from the expansion slot and place it in an antistatic wrapper If you are replacing a board go to Installing an Option Board earlier in this chapter otherwise continue Install an expansion slot cover over the vacant slot using the previously removed screw Replace the left side panel close the front cover plug in the system power cord and power on the system If you removed a non Plug and Play ISA option board run the BIOS Setup utility press F2 at the startup screen to configure the system as described in the Configuring
74. ed the SOS message as well as the firmware version of the SMC on the server and the recovery mode of the server If the recovery mode is Automatic the server is automatically reset for recovery after this dialog box displays The server cannot be controlled from MWA m Message The dialog box displays the SOS message received from a server on the first line The display box also displays the SMC event log of the server sequentially from the latest data up to when the SOS occurred m Server last status The dialog box displays the LCD contents immediately before the SOS message transmission the POST code of the last boot processing and the current power status DC m Server control The operator can send recovery instructions to a server The buttons are explained below If a button operation causes an error take the appropriate action on the server that sent the SOS message Power cycle Use this button to turn the server off and on again The dialog box closes after the normal execution of server control is confirmed Reset Use this button to reset a server The dialog box closes after the normal execution of server control is confirmed Power on Use this button to turn a server on The dialog box closes after the normal execution of server control is confirmed Power off Use this button to turn a server off SMI dump The dump switch of a server is turned on This function is valid only for a server who
75. eeseeeseecaeecseecsaecsaeceseceseeeaeeneaeceeeeaeens B 3 Installing MWA 5 ot eet tet tie Eg at nade ost a EDI oa dr idees B 4 Creating a Server System Generation Diskette SG sse B 4 Configuring Server BIOS B 6 Installing MWA on the Management PC sse eene B 6 Registering SG Information on B 6 MWA Main Window PR ERE AE DER RAT ERR sees Ele eoa e eb ege tech B 7 A KOTOI L 7 Main Menu e eo er edes ede et e e eei ee B 8 Pop Up Menus cse ore eee olet e Ce HER Re pe tds deus ude dea NA ee mue ved B 11 Using MW OR B 12 Opening a Server B 12 Connecting and Disconnecting the Server ccccccceesseeseeseeseeesecsseceseceaecsaeeneeeaeens B 12 Usitig Remote Drive nee mti em n cadens RE DA bande va Re B 13 Setting and Clearing Server Pause sss nennen nennen B 13 Recovering from an SOS sse nennen nennen nnne B 14 Alerting ESMPROTM NS B 15 Dialog aa teer re a a aa den esa o a atiina B 15 Select Server Dialog eer edet er T E A B 15 Server Properties Dialog ener enne nennen B 15 Default Server Properties Dialog Box sese B 16 Create Copy FD Image File Dialog Box rrnrrrnrrrnnrrrnrrrnvrrnrrsnresnr
76. es Continued Code Error Message 0B33 Power Unit Fan 1 Alarm occurred 0B34 Power Unit Fan 2 Alarm occurred 0B46 ESMINT not configured 0B50 CPU 1 with error taken off line 0B51 CPU 2 with error taken off line OB5F Forced to use CPU with error 0B60 DIMM group 1 has been disabled 0B61 DIMM group 2 has been disabled 0B62 DIMM group 3 has been disabled 0B63 DIMM group 4 has been disabled OB6F DIMM group with error is enabled 0B70 The error occurred during temperature sensor reading 0B71 System Temperature out of range 0B74 The error occurred during voltage sensor reading 0B75 System Voltage out of range 0B7C The error occurred during fan sensor reading 0B80 BMC Memory Test Failed 0B81 BMC Firmware Code Area CRC check failed 0B82 BMC core hardware failure 0B83 BMC IBF or OBF check failed 0B90 BMC Platform Information Area Corrupted 0B91 BMC update firmware corrupted 0B92 Internal Use Area of BMC FRU corrupted 0B93 BMC SDR Repository empty 0B94 IPMB signal lines do not respond 0B95 BMC FRU device failure 0B96 BMC SDR Repository failure 0B97 BMC SEL device failure OBBO SMBIOS SROM data read error OBB1 SMBIOS SROM data checksum bad OBDO 1 SMBus device address not acknowledged 0BD1 1 SMBus device Error detected 0BD2 1 SMBus timeout Problem Solving 5 15 Post Error Codes and messages Continued Code Error Message 0CO00 RomPilot reports error number xx None Expansion ROM not initi
77. es RAID provides to achieve automatic non stop service with a high degree of fault tolerance If you want to change the RAID level or add additional hard disks to the array use the RAID configuration utility The RAID configuration utility is included with a RAID controller If you are adding the RAID controller to an existing system the RAID configuration utility allows you to configure your disk array before reinstalling your network operating system The RAID controllers support various versions of RAID technology referred to as RAID levels To use any RAID level you must configure the RAID controller using the RAID configuration utility prior to installing your Network Operating System For an explanation of this utility refer to the documentation on the MYLEX CDROM that was shipped with the RAID controller It describes RAID technology and provides tips on making your array perform well in your specific application It also covers array hardware preparation configuration and initialization After completing the steps in the manual you can install your Network Operating System Configuring Your System 3 19 If you want to remotely configure the array from a PC client increase array capacity online or monitor statistics on disk and controller activity you must install the array manager provided with your RAID subsystem Increasing array capacity is covered in the user s guide shipped with the option Configuring System
78. es the speaker to beep as the message appears BIOS also issues a beep code one long tone followed by two short tones during POST if the video configuration fails or if an external ROM module does not a checksum of zero The POST Error Codes and Messages table is a list of the error codes and messages written at the start of each POST test The POST Error Beep Codes table is a list of beep codes issued for each POST test Code 0200 0210 0211 0212 0213 0220 0230 0231 0232 0233 0234 0235 0250 0251 0260 0270 0271 02B0 02B2 02D0 0B1B 0B1C 0B30 0B31 0B32 POST Error Codes and Messages Error Message Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked Unlock key switch Monitor type does not match CMOS Run SETUP System RAM Failed at offset Shadow RAM Failed at offset Extended RAM Failed at address line Memory type mixing detected Single bit ECC error Multiple bit ECC error occurred System battery is dead Replace and run SETUP System CMOS checksum bad Default configuration used System timer error Real time clock error Check date and time Diskette drive A error Incorrect Drive A type run SETUP System cache error Cache disabled PCI System Error on Bus Device Function PCI Parity Error on Bus Device Function CPU 1 Fan Alarm occurred CPU 2 Fan Alarm occurred Chassis Fan Alarm occurred 5 14 Problem Solving Post Error Codes and messag
79. essor core with an integrated 16 KB primary L1 cache the secondary L2 cache and a back cover The primary processor connector is shown at Figure 4 6 A in the illustration below The secondary processor connector is shown at Figure 4 6 B CAUTION Electrostatic discharge ESD can damage components place them on an antistatic surface Modify the system board using an antistatic wrist strap attached to chassis ground I UJ cI FN WY Figure 4 6 Removing and Installing a Pentium Ill Processor WARNING If the system has been running any processor and heat sink already installed on the board will be hot To avoid the possibility of a burn let the components cool for 10 minutes before continuing with the procedures described here Upgrading Your System 4 9 Removing and Installing a Processor 1 9 Power off the system and ensure it is disconnected from the AC power source Open the front door and remove the left side panel as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wrist strap Hold the processor only by its edges If your system has one processor and you are addin
80. f the Window menu A check mark appears in front of the current server window name Select a server window to activate B 10 Management Workstation Application Pop Up Menus Clicking the right mouse button in a server window displays a Pop up menu From this menu you can execute main commands on the current server Connect command connects the current server to the management PC Once the server has been connected Connected is displayed in the title bar and the server screen displays in the server window Disconnect command closes the connection to a current server Once the server has been disconnected Not Connected is displayed in the title bar Change Remote Drive command temporarily changes the remote drive of a current server This command can be executed only when a remote drive is in use Set the necessary information in the Temporary Change to Remote Drive dialog box This command does not update the server properties The setting becomes invalid when the server is disconnected Pause POST command pauses the server in the middle of POST when the current server is executing POST To resume POST select the Go to End of POST command then select Go MWA mode command or the Go No MWA mode command Go to End of POST command pauses the server at the end of POST when the current server is executing POST To resume booting select the Go MWA mode command or the Go No MWA mode command Go MWA
81. f the network operating system Using This Guide ix Safety Notices A m Caution To reduce the risk of electric shock which could cause personal injury follow all safety notices The symbols shown are used in your documentation and on your equipment to indicate safety hazards m Warning Lithium batteries can be dangerous Improper handling of lithium batteries may result in an explosion Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists m Warning The detachable power supply cord is intended to serve as the disconnect device m Warning This equipment has a 3 wire grounded power cord To prevent electrical hazards do not remove or defeat the ground prong on the power cord Replace the power cord if it gets damaged Contact your dealer for an exact replacement m Warning The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage In the U S A and Canada the power cord must be a UL listed detachable power cord in Canada CSA certified type ST or SJT 16 AWG 3 conductor p
82. figuring Your System 3 11 Security Menu amp Note Enabling the Supervisor Password field requires a password for entering Setup The passwords are not case sensitive Choices or Feature Display Only Description Your Setting Supervisor Clear Status only user cannot modify Password is Once set this can be disabled by User Password is Set Supervisor Password Set User Password Password on Boot Diskette Access Secure Mode Power Switch Mask Option ROM Menu Mask Processor Serial Number Clear Press ENTER Press ENTER Disabled Enabled Everyone Supervisor Masked Unmasked Unmasked Masked Disabled Enabled setting it to a null string or by clearing password jumper on system board see System Board Jumpers in this Chapter Status only user cannot modify Once set this can be disabled by setting it to a null string or by clearing password jumper on system board see System Board Jumpers in this Chapter Supervisor password controls access to the setup utility When the lt Enter gt key is pressed the user is prompted for a password press ESC key to abort Once set this can be disabled by setting it to a null string or by clearing password jumper on system board refer to System Board Jumpers in this chapter When the lt Enter gt key is pressed the user is prompted for a password press ESC key to abort Once set this can be disabled by setting it to
83. for SNMP trap Default value is public m Magic Number SMC supported servers Enter code key that is used between server SMC and management PC MWA m Recovery Mode SMC supported servers Select automatic or manual If automatic is selected SMC automatically executes recovery processing when a fault occurs It will be accepted as an instruction from MWA m SOS Alert SMC supported servers Select SOS Alert enabled or disabled If disabled is selected SMC will not send an SOS message to MWA when a fault occurs 8 Select Save Setting SG information is saved on the floppy disk You will need this floppy disk called the SG information FD to register the server on the management PC MWA Note For details on Network setup see EXPRESSBUILDER online help Management Workstation Application 5 Configuring Server BIOS Setup To use MWA you must configure the server s BIOS with three specific settings enabled These settings take place in Advanced Menu and the Hardware Menu of the BIOS Setup Refer to Chapter 3 Configuring Your System for BIOS Setup information The following table shows the settings that must be enabled to use MWA Menu Parameter Name Required Setting for MWA ADVANCED MENU Advanced Press Enter for menu ROMPilot Support Enabled Peripheral Configuration Press Enter for menu LAN controller Enabled SYSTEM HARDWARE MENU Wake On LAN Enabled Installing MWA on the Management
84. g m Is AC power available at the wall outlet Are the system power cords properly connected to the power supplies and the AC wall outlets W Are the power connectors for the cooling fans connected See the Monitor Matrix table in Appendix C m Isthe front panel power on indicator lit If the switches and connections are correct and the power outlet is functioning the power supply has probably failed Contact your service representative for assistance Diskette Drive Activity LED Does Not Light Check the following Are the diskette drive s power and signal cables properly installed W Is the diskette drive properly configured W Is the diskette drive activity light always on If so the signal cable may be plugged in incorrectly If you are using the onboard diskette drive controller use BIOS Setup to make sure that the diskette drive controller is set to Enabled For information about running BIOS Setup refer to the Configuring Your System chapter If the problem persists there may be a problem with the diskette drive system board or drive signal cable Contact your service representative for assistance CD ROM Drive Activity Light Does Not Light Check the following 15 the power and signal cable to the CD ROM drive properly installed Are all relevant switches and jumpers on the drive set correctly m Is the drive properly configured 5 the onboard IDE controller enabled Problem Solving 5 11
85. g a second processor then you must remove the termination board in the Slot 1 secondary connector and store it appropriately If your system has one processor and you are replacing it leave the terminator board intact in the empty secondary processor connector Remove the processor you want to replace If your system has two processors and you are replacing one or both remove the appropriate one s Pull the processor latches Figure 4 7 A out away from the edges of the SECC2 cartridge to free them from the Universal Retention Module URM Lift the SECC2 cartridge upward out of the URM and place it on a grounded static free surface or conductive foam pad Put the old processor in a piece of conductive foam and store in an antistatic package Figure 4 7 Removing a Processor Remove the new processor from its antistatic package and place it on a grounded static free surface or conductive foam pad 4 10 Upgrading Your System DIMMs 10 Position the processor back into the URM Ensure that the alignment notch on the bottom of the SECC2 cartridge fits into the connector key in Slot 1 Push down firmly with even pressure on both sides of the top until clicking noises are heard as the cartridge is seated 11 Replace the left side panel plug in the system power cord and power up the system The system board contains four DIMM sockets labeled 1 through 4 Figure 4 8 Each socket can hold a single
86. grading Your System Removable Media Devices A variety of SCSI removable media devices can be installed in peripheral bays A and B Figure 4 23 An IDE CD ROM is always mounted in bay C and a 3 5 inch diskette drive is always mounted in bay D Other devices should be installed in the first available bay from the top bay A Contact your sales representative or dealer for a list of approved devices Figure 4 23 Removable Media Devices If you are adding or removing a SCSI removable media device consider the following m The optional SCSI tape drive address assignment is 2 m The SCSI termination resistors must be installed in the last SCSI drive of the daisy chain cabling If the SCSI tape drive is your only SCSI device on the SCSI controller B termination must be enabled in the tape drive Removing the 3 5 Inch Diskette Drive Mounting Assembly 1 Power off the system and ensure it is disconnected from the AC power source 2 Open the front door as described earlier in this chapter 3 Remove the left side panel as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wrist strap 4 Disconnect the power and interface cable from the rear of the diskette drive 5 Remove the screw securing the diskette drive mounting bracket to the to the front panel See Figure 4 24 Upgrading Your System 4 27 Figure 4 24 Rem
87. he System Board Management Controller BMC The BMC and associated circuitry are powered from a 5Vdc standby voltage which remains active when system power is switched off but the ac power source is still on and connected The BMC supports the Management Workstation Application MWA which allows remote server management via a modem or direct connection to a manager system Events monitored by the manager system include over temperature and over voltage conditions fan failure or chassis intrusion Information on the Management Workstation Application MWA may be found in Appendix B of this User s Guide One major function of the BMC is to autonomously monitor system management events and log their occurrence in the nonvolatile System Event Log SEL The events being monitored include overtemperature and overvoltage conditions fan failure or chassis intrusion To enable accurate monitoring the BMC maintains the nonvolatile Sensor Data Record SDR from which sensor information can be retrieved The BMC provides an ISA host interface to SDR sensor information so that software running on the server can poll and retrieve the server s current status The BMC performs the following m Monitors server board temperature and voltage m Monitors processor presence and controls Fault Resilient Boot FRB m Detects and indicates baseboard fan failure m Manages the SEL interface m Manages the SDR Repository interface m Monitors the SDR SEL times
88. he following tools m Phillips screwdriver 1 bit and 2 bit m Flat head screwdriver m Small needle nose pliers m Penor pencil m ESD workstation or antistatic wrist strap recommended Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system all installed options and any other pertinent information specific to your system You will need this information when configuring your system Opening and Removing the Front Door You must open the front door to remove the side panels on your system Perform this procedure to open and remove the front door 1 Power off the system and ensure the power cord is unplugged from the AC wall outlet 2 Ifthe front door is locked unlock it 3 Grasp the indentation located on the right edge of the front door and pull the door towards you to open it Figure 4 1 Figure 4 1 Opening the Front Door Upgrading Your System 4 3 4 To remove the front door open it and lift the door and pull it towards you see Figure 4 2 The mounting pins of the front door are disengaged from their mounting holes on the front of the system Figure 4 2 Removing the Front Door To install the front door 1 Position the front door so the mounting pins of the front door are aligned with their mounting holes on the front of the system Slide the lower mounting pin into its mounting hole and then slide in the upper pin 2 Clo
89. he front of the computer chassis The computer chassis includes an interlock switch on the side cover When any these covers are opened the switch transmits an alarm signal to the system board where server management software processes the signal Software Locks via the System Setup Utility The BIOS Setup Utility provides a number of security features to prevent unauthorized or accidental access to the system Once the security measures are enabled access to the system is allowed only after the user enters the correct password s For example m Enable the keyboard lockout timer so that the server requires a password to reactivate the keyboard and mouse after a specified time out period 1 to 120minutes m Setand enable an administrative password m Set and enable a user password m Set secure mode to prevent keyboard or mouse input and to prevent use of the front panel reset and power switches m Disable writing to the diskette drive when secure mode is set 1 16 System Overview Setting Up the System Overview Selecting a Site Unpacking the System Rack Mount Subsystem Assembly Getting Familiar with the System a Making Connections Setting the Line Voltage Connecting the Power Cord Powering On Your System Overview This chapter describes how to select a site unpack the system make cable connections and power on the tower based or rack mount system units Also provided are the instructions f
90. he management PC to connect with a server server system generation SG information must be configured and registered on MWA software running on the management PC In this procedure you will create a diskette containing your server s SG information In the following section you will register the SG information with MWA 1 Prepare a floppy disk formatted with MS DOS m Insert the EXPRESSBUILDER CD in the server s CD ROM drive and boot the server from the CD The EXPRESSBUILDER menu displays Select Custom Setup Select System Management Select Network Setup The Network setup program starts gt S Insert the floppy disk prepared in step 1 into the server s diskette drive and press the ESC key B 4 Management Workstation Application T Setthe SG information as follows The items with marks must be entered m Computer Name Enter the server name m IP Address Enter the IP address of the server m Subnet Mask Enter the subnet mask of the server m Default Gateway Enter the IP address of the default gateway on the network m Management PC 1 3 s IP Enter the IP address of the management PC with MWA installed 1 3 shows priority Pass phrase Enter the pass phrase that is used for communication between server RomPilot and management PC MWA m Community Name SMC supported servers Enter a key for authentication used between server SMC and management PC MWA community name
91. her than those specified in the CD ROM manufacturer s documentation may result in hazardous radiation exposure 1 Power off the system and ensure it is disconnected from the AC power source 2 Open the front door as described earlier in this chapter 3 Remove the left side panel as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wrist strap 4 Perform Steps 4 5 and 6 of Removing the 3 5 Inch Diskette Drive described earlier in this chapter It is not necessary to remove the diskette drive from the mounting bracket to which it is mounted 5 Disconnect the SCSI Interface cable and voltage cable from the rear of the device you are removing 6 Remove the screws securing the device to the removable media device bay See Figure 4 32 A B Figure 4 32 Removing a Removable Media Device 4 32 Upgrading Your System Slide the removable media device out of the device bay and set it down on an antistatic surface Remove the screws securing the right side rail to the device See Figure 4 29 To install a replacement device follow the procedures in nstalling a 5 25 Inch Media Device described earlier in this chapter Upgrading Your System 4 33 Problem Solving Problem Solving m Static Precautions Troubleshooting Checklists Diagnostic Testing m Specific Problems and Corrective Actions Problems with the Network Plug and P
92. ices Figure 2 7 Rear Features and Controls Setting Up the System 2 11 Status LED Indicator Descriptions Table 2 1 lists the system status LED indicators along with a description of each LED indicator Table 2 2 lists the disk drive status LED panel indicators along with a description of each LED indicator Refer to Figures 2 5 and 2 6 for the location of the LED indicators listed in Tables 2 1 and 2 2 Table 2 1 System Status LED Indicators LED Status Description Response DC Power Off Power OFF None required normal Status Green Power ON None required normal Intrusion Off No intrusion None required normal Flashing Chassis Intrusion Check condition Amber Disk Fault Off No disk fault None required normal Amber Internal disk drive Check disk drive status LEDs failure Sleep Status Off System in Normal None required normal mode Amber System power Press Sleep button to return to saving sleep mode Normal mode Hot swap chassis and disk array configuration only This function requires specific operating system support Table 2 2 Disk Drive Status LED Panel Indicators LED Status Description Response Disk Drive Off Disk drive not None required normal Present present Green Disk drive present None required normal Disk Drive Off Not accessing disk None required normal Activity drive Green Accessing disk drive None required normal Disk Drive Off No alarms None required normal S
93. iew or set necessary information m Defaults allows you to view and set basic properties for all servers in the Default Server Properties dialog box If Use Default Settings is checked in the Server Properties dialog box server properties are set to the values specified in the Default Server Properties dialog box m Configure changes MWA configuration in the Configure dialog box Timer counts for no response detected After connecting to a server MWA sometimes cannot receive any response from the server because the server is busy If the server responds within specified timer count MWA does not close communication Increase the timer count if you expect the server to be busy for a long time The default is 300 seconds m Server Monitor enables or disables the monitor for servers The server monitor continually monitors server status using PING or RPC even when MWA is not connected to the servers The status of the current server is displayed in the status bar When the server monitor is enabled a check mark appears next to the menu item B 8 Management Workstation Application View Exit terminates MWA and closes the connections to all servers Toolbar displays or hides the toolbar The toolbar includes buttons for some of the most common commands in MWA such as the Open command When the toolbar is displayed a check mark appears next to the menu item Status Bar displays or hides the status bar The
94. iguration fails Failure to initialize VGA BIOS Change option video board or system board 1 2 OPTION ROM Checksum Error Failure to initialize Option BIOS Change M B or option board Problem Solving 5 17 How to Identify BIOS and BMC Revision Levels To help you identify your system s current BIOS and BMC revision levels refer to the following subsections BIOS Revision Level Identification During system Power On Self Test POST which runs automatically when your system is powered on your system monitor displays several messages one of which identifies the BIOS revision level currently loaded on your system see the example below Note In order to see the diagnostic messages the ESC key must be pressed Example BIOS Revision Level Phoenix BIOS 4 0 Release 6 0 250A In the example above BIOS 6 0 2504 is the current BIOS revision level loaded on your system Note The BIOS Revision Level stated in the example may not reflect the actual BIOS setting in your system BMC Revision Level Identification During system Power On Self Test POST which runs automatically when your system is powered on system diagnostics are run Following the memory test diagnostic several messages will appear informing you that the mouse was detected and system configuration data updated when you see these messages the BMC messages are displayed next Note In order to see the diagnostic messages the ESC key mus
95. ing certain software programs N NVRAM Nonvolatile RAM A type of RAM that retains its contents even after the computer is powered off This memory stores EISA configuration information See also RAM and SRAM operating system A set of programs that provides the interface between other software programs and the computer 6 Glossary P parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device such as a parallel printer partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives password A security feature that prevents an unauthorized user from operating your computer See also EEPROM PCI Peripheral Component Interconnect PCI is a high performance peripherals I O bus supporting data transfers of up to 528MB per second Pentium A type of microprocessor with a built in math coprocessor cache memory and memory and bus controllers that processes and communicates 32 bits of data at a time This microprocessor also contains power management capabilities peripheral A device connected to and controlled by the computer such as an external disk drive or a printer pixel The smallest element that is visible on a video display The resolution of a video display system is measured in pixels PnP Plug n Play Plug and play is the abil
96. instructions Are all DIMMs fully seated and installed correctly Refer to the Upgrades and Options chapter for installation instructions Are all option boards and disk drives installed correctly Refer to the Upgrades and Options chapter Is the system hard disk drive properly formatted or defined Is the operating system properly loaded Refer to the operating system documentation Are all drivers properly installed For information about installing drivers refer to your Network Operating System Configuration Guide Are the configuration settings in BIOS Setup and the Adaptec SCSI Utility correct For information about running these utilities refer to the Configuring Your System chapter If the above items are all correct but the problem reoccurs refer to Additional Troubleshooting Procedures in this chapter Problem Solving 5 3 Running New Application Software Problems that occur when you run new application software are usually related to the software Faulty equipment is much less likely especially if other software runs correctly If you have problems while running new application software check the following Does the system meet the minimum hardware requirements for the software Refer to the software documentation Is the software an authorized copy Unauthorized copies often do not work Obtain an authorized copy of the software If you are running the software from a diskette is it a good c
97. ity to plug a device into a computer and have the computer recognize that the device is there The user doesn t have to tell the computer POST Power On Self Test R RAM Random Access Memory A temporary storage area for data and programs This type of memory must be periodically refreshed to maintain valid data and is lost when the computer is powered off See also NVRAM and SRAM real time clock The IC in your computer that maintains the time and date Glossary 7 ROM Read Only Memory A type of memory device that usually is used to store system BIOS code This code cannot be altered and 1s not lost when the computer is powered off See also BIOS EPROM and flash EPROM RS 232C port An industry standard serial port See also serial port S SAF TE SCSI Accessed Fault Tolerant Enclosure A specification for monitoring the state of the drives and enclosure environment fan power supply temperature etc using the SCSI bus to indicate faults save To store information on a floppy disk hard disk magnetic tape or some other permanent storage device SCSI Small Computer System Interface An industry standard interface that provides high speed access to tape drives hard disk drives and other peripheral devices SEL System Event Log A record of system management events The information stored includes the name of the event the date and time the event occurred and data pertinent to the event Event da
98. ized Most beep code Video Appears errors are fatal initialization cannot continue Refer to the section BIOS User s Information in this chapter If Monitor Displays Error Note error press F1 to continue boot or F2 to enter Setup Refer to the section BIOS User s Information in this chapter To Enter Setup Setup changes specific options then writes to CMOS NVRAM Press F2 during initialization to run Setup If you do not press F2 the boot process continues Enter BOOT Diskette If prompted insert the boot diskette Verifying Proper Operation of Key System Indicators As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity indicator should turn on briefly Check for the following Does the diskette drive activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter If there is a hard disk drive or SCSI devices installed in the system does the hard disk drive activity indicator turn on briefly If not refer to Hard Disk Drive Activity Indicator Does Not Light in this chapter Confirming Loading of the Operating System Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the operating system prompt does not appear refer to Problems with Application Software found later
99. lay Installation Tips BIOS User s Information How to Identify BIOS and BMC Revision Levels Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system The first section of this chapter tells you how to reset your system in the event of problems The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems The last section includes BIOS system and disk status user information WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the side panels before powering on your system Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components
100. lug the male end of the power cord into NEMA 5 15R outlet for 100 120 VAC or NEMA 6 15R outlet for 200 240 VAC If the power cord supplied with the system is not compatible with the AC wall outlet in your region obtain a suitable power cord that meets the following criteria m The power cord must be rated for the available AC voltage and have a current rating that is at least 125 of the current rating of the system m The power cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region It must have certification marks showing certification by an agency acceptable in your region W The power cord connector that plugs into the system must be an IEC type CEE 22 female connector m The power cord must be less than 1 8 meters 6 0 feet long Setting Up the System 2 15 When connecting the power cord to a power control unit such as an UPS confirm that the power control unit is powered OFF Connecting the power cord while power is supplied to the power control unit may cause a failure WARNING Your system shipped with a power cord for the power supply Do not attempt to modify or use the supplied AC power cord if it is not the exact type required Powering On Your System Power on your system as follows 1 Make sure all external devices such as a video display keyboard and mouse optional have been connected and the power cords are connecte
101. m the Server Properties dialog box you can view and set properties for the current server The contents of the server properties are as follows m ID page provides server identification information such as a server name an IP address a MAC address and a UUID m Alert page Sets MWA operation for each type of alert which comes from a server m Sound is checked MWA beeps when an alert is received from a server The server window of the server becomes active Management Workstation Application B 15 Activate is checked When an alert is received from a server the window of the server becomes active If Activate is checked for RESET or POST Error alert MWA attempts to connect to the server If Use Default Settings is checked this property is set to the values set by the Defaults command Remote Drive page A remote drive can be set for a server None is check A remote drive is disabled Server s local drive can be used Floppy A is checked A floppy disk drive on the management PC becomes a remote drive for the server FD Image File is checked A specified FD image file in the management PC becomes a remote drive for the server If an image file is set as a remote drive click the Create Copy Image File button to display the Create Copy Image File dialog box From there you can create an image file or copy one to a floppy disk If Read Only is checked one FD image file can be used b
102. mately 65 pounds 29 25 kg If your system contains numerous optional boards and peripheral devices it will weigh more To avoid personal injury make sure you have someone help you lift or move the system 2 2 Setting Up the System When you receive your system inspect the shipping containers prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim with the carrier immediately Rack Mount Subsystem Assembly This section provides the instructions for assembling the rack mount server unit into a standard EIA 19 inch rack cabinet Before You Begin Before you begin please review the following cautions warnings and general guidelines WARNING Be sure that power to the system is turned off and unplugged All voltage is removed only when the power cords are unplugged W Avoid excessive vibration and shock Dropping an electronic component can cause serious damage m Do not disconnect or remove parts other than those specified in the procedure m Do not touch I O connector pins m All screws are Phillips head unless otherwise specified m Oncompletion of any assembly or reassembly perform a power on test If a fault occurs verify that the assembly or reassembly was performed correc
103. n that comes with the device for jumper or switch information Note If a drive bezel is installed it must be removed because it blocks the airflow around the drive If the drive comes with drive rails do not use them Remove any rails 12 Position the drive in the chassis and secure with four screws See Figure 4 22 Upgrading Your System 4 25 amp amp Figure 4 22 Removing the Drive Bay out of the Chassis 13 If you are removing a hard disk drive remove the four screws securing the drive to the drive bay See Figure 4 22 14 Position the drive bay in the chassis and slide the tab located on the right side of the drive bay into the slot in the right side of the chassis 15 Secure the drive bay to the chassis with the two front mounting screws removed in Step 6 See Figure 4 20 C and D 16 Install the mounting screws that secure the drive bay to the right side of the chassis See Figure 4 20 A and B 17 Install the mounting screw that secures the drive bay to the left side of the chassis See Figure 4 20 E 18 Connect all interface cables and voltage cables to all drives in the drive bay 19 Install the left and right side panels as described earlier in this chapter 20 1f open close the EMI metal panel in front of the hard drive cage and secure by turning its two thumb lock screws clockwise 21 Close and secure the front door 22 Connect the system to its AC source and power up 4 26 Up
104. nected from the ac wall outlet 2 Open the front door following procedures described earlier in this chapter 3 The right side panel is secured to the chassis with one Phillips head screw Figure 4 3B Remove the screw securing the side panel Save the screw for reattaching the side panel 4 Using the indentation on the side of the panel slide the side panel toward the front of the system This unlocks the locking fingers behind the side panel 5 Pull the side panel out and away from the chassis Installing Side Panels 1 Before replacing the side panel make sure no tools or loose parts have been left inside the system chassis 2 Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected 3 Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis Slide the side panel rearward as far as it will go 4 Replace the side panel retaining screw see Figure 4 4 Note It your system is already set up plug the system back in reconnect the peripherals and power on the peripherals and system Figure 4 4 Securing a Side Panel 4 6 Upgrading Your System Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system Topics covered include m Replacing the real time clock battery m Removing and Installing a Pentium proces
105. nfiguration on some computer hardware K Kilobyte 1 024 bytes See also byte L LAN Local Area Network A group of computers linked together within a limited area to exchange information LCD Liquid Crystal Display The type of video display used in portable computers Glossary 5 LED Light Emitting Diode A small electronic device that glows when current flows through it LPT1 or LPT2 The name you can assign a parallel port to specify its address See also parallel port LVD Super fast Ultra 2 SCSI Low Voltage Differential LVD Parallel SCSI Interface A new SCSI interface that provides greater I O bandwidth device connectivity data reliability and longer cable lengths for Ultra2 SCSI hard disk drives Note that in order to achieve LVD performance all devices including cable controller and drive must support LVD Megabyte 1 048 576 bytes See also byte memory The circuitry in your computer that stores data and programs See also EMS extended memory RAM and ROM microprocessor The integrated circuit that processes data and controls the basic functions of the computer modem A device used to exchange information with other computers over telephone or data lines module A circuit board that plugs into a dedicated connector on the system board in your computer mouse A small input device that you guide on a flat surface to control the cursor movement and operation of the computer when us
106. nfigurations OPTION RECOMMENDED SETTING YOUR OR DISPLAY ONLY CONFIGURATION SCSI Bus Interface Definitions Host Adapter SCSI ID SCSI Parity Checking Host Adapter SCSI Termination Additional Options Boot Device Options Boot Channel Boot SCSI ID Boot LUN Number SCSI Device Configuration Sync Transfer Rate MB Sec Initiate Wide Negotiation Enable Disconnection Send Start Unit Command Enable Write Back Cache BIOS Multiple LUN Support Include in BIOS Scan Advanced Configuration Options Plug and Play SCAM Support Reset SCSI Bus at IC Initialization 7 Enabled Enabled Press ENTER for menu A First 0 0 Press ENTER for menu 160 Yes Yes Yes No No I Yes Press ENTER for menu Disabled Enabled No effect if BIOS is disabled Configuring Your System 3 17 Table 3 1 Adaptec SCSI Utility Setup Configurations Continued RECOMMENDED SETTING YOUR OPTION OR DISPLAY ONLY CONFIGURATION Display lt Ctrl A gt Messages During BIOS Enabled Initialization Extended BIOS Translation for DOS Enabled Drives gt 1 GByte Verbose Silent Mode Verbose Host Adapter BIOS Configuration Utility Enabled Reserves BIOS Space Domain Validation Enabled Support Removable Disks Disabled Under BIOS as Fixed Disks BIOS Support for Int13 Extensions Enabled 1 No effect if BIOS is disabled Do not remove media from a removable media drive if it is under BIOS control Exiting Adaptec SCSI U
107. ng for access to the PCI bus The controller has the following 32 bit PCI bus master interface direct drive of bus compatible with PCI Bus Specification Revision 2 1 Chained memory structure with improved dynamic transmit chaining for enhanced performance Programmable transmit threshold for improved bus utilization Early receive interrupt for concurrent processing of receive data On chip counters for network management Autodetect and autoswitching for 10 or 100 Mbps network speeds Support for both 10 Mbps and 100 Mbps networks capable of full or half duplex with back to back transmit at 100 Mbps Support for Wake On LAN The network status LEDs on the system board indicate Transmit receive activity on the LAN Valid link to the LAN 10 100 Mbps transfer mode 1 12 System Overview SCSI Controller The system board includes an embedded Adaptec AIC7899 dual function SCSI controller The AIC7899 provides Ultra 160 M and Wide Ultra2 SCSI interfaces as two independent PCI functions As implemented on the system board interface A attaches to an Ultra 160 M SCSI backplane that supports up to six Ultra 160 M SCA drives Controller B the Wide Ultra 2 SCSI interface may be used to support SCSI devices in the removable media bays Video Controller The system has an integrated ATI Rage IIC 64 bit high performance SVGA subsystem that supports the following m BIOS compatibility with VGA EGA CGA Hercules Graphics and M
108. ng or Swapping a Hard Disk Drive 1 Open the front door as described earlier in this chapter 2 Open the EMI metal panel in front of the hard drive cage by turning its two thumb lock screws counter clockwise see Figure 4 14 B 3 If swapping a hard disk drive remove the drive and its carrier from the SCSI hard disk drive bay by performing the following procedures N CAUTION Depending on the drive fault the drive may be still spinning when you remove it Follow the next steps exactly when removing drives m Push the disk carrier locking tab downward see Figure 4 15 m Grasp the disk carrier handle and pull the faulty disk drive out of the bay far enough to disengage the drive connector from the backplane Wait 30 seconds until the drive spins down m Remove the carrier from of the drive bay o 00 000 200830 o eoo 00020 O 13200089 88833200 209990 200 0090 88898 OQ Figure 4 15 Removing a Hard Disk Drive and Carrier 4 20 Upgrading Your System 4 Place the drive carrier on an antistatic surface with the four mounting screws facing up 5 Remove the hard disk drive from the disk carrier See Figure 4 16 Figure 4 16 Removing Installing a Hard Disk Drive to the Carrier 6 Remove the new drive from its protective wrapper and place on an antistatic surface N CAUTION Obser
109. nvrrnnrrnnvrrrrrnrrsnresnresnrsssrsrsnsrsnsrennrsnseenn 1 12 The keyboard and mouse controller is PS 2 compatible 1 12 Network Controller tee reete ratore qe Pee D 1 12 SCSI Controller eee err t p Dried m Rer ivi edes 1 13 Video Controllers er t e t eu re et ee netter 1 13 Peripheral Controll eisean eea niet de e mee e tae ts 1 13 Serial Ports iini amateur de de te der 1 13 P rallel Port 1 13 External Device Connectors ennienni eite nein nennen stint tenens enarrat 1 13 System Board Management Controller BMC sese 1 14 aa Se 1 15 AC Link Modea sanse 1 15 Remote Power On Wake On LAN Function eese nnne 1 16 System Security diese oda e Ed edite itid dto e dett e 1 16 Security with Mechanical Locks and Monitoring sse 1 16 Software Locks via the System Setup 1 16 Setting Up the System esee enne eren sete seen nee tasas tense etas etos e seen aseo see 2 1 OVeEtVIG Wd cas tede pubem ue de a Lala ees 2 2 Selecting Site e e 2 2 Unp clang the Systetir ert deret e 2 3 Rack Mount Subsystem Assembly sese eene 2 4 Before You Begins nu kvae t eee de ri ede ees 2 4 Static Precautionsz ide dta
110. on is set for the server the server is connected again Management Workstation Application Using a Remote Drive When a remote drive is in use RD displays in the title bar of the server window To connect to a remote drive perform the following steps 1 Select Properties from the Pop up menu in the server window to open the Server Properties dialog box Select the Remote Drive page 2 Atthe Remote Drive page select the remote drive to use Select Floppy A or FD Image File If FD Image File is selected enter the file name of the FD image The FD image file should be created in advance amp Note If Read Only is checked a FD image file can be used in some servers To change the remote drive FD image file 1 Select the Change Remote Drive command from the Pop up menu in the server window The Temporary Change to Remote Drive dialog box opens 2 Select Floppy A or FD Image File If FD Image File is selected enter a file name amp Note If Read Only is checked FD image file can be used in some servers Note The Server must be reset after a remote drive is used in the server Setting and Clearing Server Pause MWA can pause server processing during or at the end of the server Power On Self Test POST Set a server pause as follows Pause command During server POST select Pause POST from the Pop up menu in the server window The server pauses immediately
111. on text and graphics on TTL monochrome and color monitors CMOS Complimentary Metal Oxide Semiconductor A type of low power integrated circuit used in computers See also TTL COM1 or COM2 The name you can assign a serial port to set or change its address See also serial port command An instruction that directs the computer to perform a particular operation configuration The way in which a computer is set up to operate Some configurable options include CPU speed serial port designation and memory allocation coprocessor See math coprocessor 2 Glossary CPU Central Processing Unit See microprocessor CRT Cathode Ray Tube The type of video display used in monitors for desktop computers D DC Direct Current The type of current available in the rechargeable battery packs used in portable computers See also AC default The factory setting your computer uses unless you instruct it otherwise For example when powering up the computer will boot from the default drive density The capacity of information bytes that can be packed onto a storage device such as a floppy disk device driver A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor disk drive A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk DOS Di
112. ons Use an antistatic wrist strap 4 Perform Steps 4 5 and 6 of Removing the 3 5 Inch Diskette Drive described earlier in this chapter It is not necessary to remove the diskette drive from the mounting bracket to which it is mounted 5 Remove the filler panel from the system bay location you are installing a media device The filler panel is released by removing one screw located on the front right side of the filler panel Figure 4 27 A and another screw located inside the system on the left side of the filler panel Figure 4 27 B Figure 4 27 Removing the Filler Panel Upgrading Your System 4 29 6 Remove the screw securing the filler panel removed in the previous step to the right device rail Save the right device rail See Figure 4 28 Figure 4 28 Removing the slide rail from the Filler Panel T Remove the device from its protective wrapper and place it on an antistatic surface Record the drive model and serial number in the equipment log 8 Setany drive jumpers or switches before you install the drive See the documentation that comes with the device for jumper or switch information Note If the drive comes with drive rails do not use them Remove any rails already attached 9 Position the right device rail along the right side of the device so that the four holes in the device rail match the four holes located in the side of the device Attach the right device rail to
113. opy If you are running the software from a hard disk drive is the software correctly installed Where all necessary procedures followed and files installed If you are running the software from a CD ROM disk is the disk scratched or dirty Are the correct device drivers installed Is the software correctly configured for the system Are you using the software correctly If other software runs correctly on the system contact your vendor about the failing software If the problems persist with the software contact the software vendor s customer service representative 5 4 Problem Solving After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure However many situations that are easy to correct can also cause such problems If you have problems after the system has been running correctly check the following If you are running the software from a diskette or CD ROM try a new copy of the software If you are running the software from a hard disk drive try running it from a floppy If the software runs correctly there may be a problem with the copy on the hard disk Reinstall the software on the hard disk drive and try running it again Make sure all the necessary files are installed If the problem recurs you may need to reformat the hard disk drive The hard disk drive the drive controller or the system board may be
114. or assembling the rack mount system unit Selecting a Site The system operates reliably in a typical office environment Choose a site that is W Near grounded three pronged power outlets Note For the United States and Canada this means a NEMA 5 15R outlets for 100 120 VAC or NEMA 6 15R outlets for 200 240 VAC For other international sites this means three pronged power outlets applicable for the electrical code of the region A WARNING Be sure the power service connection is through a properly grounded outlet N CAUTION When two power supplies are installed in the system the power plug from each of the power supplies must be plugged into the same common ground power outlets m Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock m Isolated from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners large fans large electric motors radio and TV transmitters and high frequency security devices W Spacious enough to provide at least five inches 13 centimeters behind the system and three inches eight centimeters on each side of the system for proper cooling airflow and cable clearance m Easily accessible for system maintenance and installation of system upgrades Unpacking the System WARNING Your system weighs approxi
115. ors occur flash EPROM A type of memory device that is usually used to store system BIOS code This code can be replaced with updated code from a floppy disk but is not lost when the computer is powered off See also EPROM and ROM floppy disk drive See disk drive format The process used to organize a hard or floppy disk into sectors so it can accept data Formatting destroys all previous data on the disk G Gigabyte 1 073 741 824 bytes See also byte 4 Glossary H hard disk drive See disk drive hardware The physical parts of your computer including the keyboard monitor disk drives cables and circuit cards hot swap A method used to insert or remove SCSI disk drives into or from an operating bus This method is typically used in RAID subsystems When used in non RAID subsystems the operating system must typically be restarted IC Integrated Circuit An electronic device that contains miniaturized circuitry IDE Integrated Drive Electronics A type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card interface A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port ISA Industry Standard Architecture An industry standard for computers and circuit cards that transfer 16 bits of data at a time J jumper A small electrical connector used for co
116. oving the Diskette Assembly Mounting Screw 6 Slide the diskette assembly to the rear of the system to release the bracket from the removable media drive cage See Figure 4 25 Figure 4 25 Removing the Diskette Assembly 7 Remove the diskette and mounting bracket from the system and place the assembly on an antistatic surface 8 If you are replacing the diskette drive remove the four screws securing the diskette drive to the mounting bracket 9 Reverse Steps 1 through 8 to install a replacement diskette drive 4 28 Upgrading Your System Installing a 5 25 Inch Media Device N CAUTION CD ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS To use these devices thoroughly read the documentation provided by the CD ROM manufacturer and keep the documentation for future reference In case of any trouble with a CD ROM please contact your nearest service representative To prevent direct exposure to the laser beam do not try to open the enclosure Use of controls or adjustments or performance of procedures other than those specified in the CD ROM manufacturer s documentation may result in hazardous radiation exposure 1 Power off the system and ensure it is disconnected from the AC power source 2 Open the front door as described earlier in this chapter 3 Remove the left side panel as described earlier in this chapter CAUTION Observe static precauti
117. r These provide the options to initiate plug ins and other support features A status bar at the bottom displays connection information like server name line status and mode Toolbar The tool bar buttons of MW A main window combine server control and management plug in options available from the Connect and Action menus as follows Open The Open command opens a server window for a specified server Connect The Connect command connects a current server Disconnect The Disconnect command disconnects a current server Pause POST The Pause POST command will pause to the server in the middle of POST if selected when the current server is executing POST To resume POST select the Go to End of POST command the Go MWA mode command or the Go No MWA mode command Go to End of POST The Go to End of POST command will pause the server at the end of POST if selected when the current server is executing POST Eee To resume booting select MWA mode command or the No MWA mode command MWA mode When MWA mode command is selected when POST is paused the server resumes POST and executes booting in MWA mode No MWA mode If the No MWA mode command is selected when POST is paused the server resumes POST and executes booting in No MWA mode gt x Management Workstation Application B 7 Main Menu MWA Main menu has the following menus File m New SG registers server system generation SG information Thi
118. r On Self Test POST runs automatically and checks the system board processor board memory keyboard and most installed peripheral devices During the memory test POST displays the amount of memory that it is able to access and test Depending on the amount of memory it may take several minutes to complete the memory test Press F2 to enter SETUP If you do not press F2 the above message remains for a few seconds and the boot process continues If POST finds an error it displays an error message and in case there is a problem with the display it emits a series of long and short beeps Write down any beep code emitted This information is useful to your service representative Refer to the BIOS User s Information section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes The POST Tests table at the end of this chapter lists keys active during POST and provides a description of errors that may occur The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Report any error code to your service representative Problem Solving 5 7 POST Keys and Errors Action Message Description If POST Beeps Before Initialization failed before video initial
119. r dual high performance Pentium III processors packaged in Single Edge Contact Cartridge Version 2 SECC2 m 64 MB to 4 GB of memory using up to four DIMMs W Seven PCI expansion slots for add in boards one slot shared with an ISA slot m OneISA expansion slot shared with a PCI slot for add in board m Embedded PC compatible support serial parallel mouse keyboard diskette USB LAN and video m Integrated onboard ATI RAGE IIC Super Video Graphics Array SVGA controller with 4 MB of video memory m Adaptec AIC7899 SCSI controller providing Wide Ultra2 and Ultra 160 M SCSI interfaces W Integrated onboard Network Interface Controller NIC an Intel 82559 PCI LAN controller for 10 or 100 Mbps Fast Ethernet networks with an RJ 45 Ethernet connector m Single Channel enhanced IDE controller m Three 5 4 inch removable media expansion bays with a CD ROM drive installed in one bay and a 3 inch half height bay with a diskette drive installed System Overview 1 3 m Integrated dual Universal Serial Bus USB ports m Hardware monitors temperature fans and voltage and software monitors to indicate failures m Redundant cooling fans W A300 watt switch selectable power supply m Keylocked front cover including an intrusion switch tower system only and an interlock switch on the side cover Hot Swap SCSI Hard Drive Bays W Six hot swap 1 0 inch SCSI hard disk drive bays accessible from the front of the cha
120. relates the terminology used by the software component to the system hardware Table C 2 Monitor Matrix Item ESM PRO Item Location Board Marking CPU rear fan As Item Baseboard Fan2 P10 Front HDD fan As Item Baseboard Fan3 P27 CPU front fan As item Baseboard Fan4 P28 Intrusion switch front tower only Chassis cover Baseboard P32 switch Interlock switch left side front view N A Baseboard P32 switch SCSI BP SCSI Backplane C 2 System Status Hardware Support Information Glossary A AC Alternating Current The type of current available in wall outlets All computers must convert alternating current to direct current to operate See also DC address A label name or number that identifies a location in computer memory ASCII American Standard Code for Information Interchange A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals B backplane slot A connector on the backplane board in desktop computers and expansion boxes that allows you to install circuit cards backup A copy of data for safe keeping The data 1s copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base memory An
121. resrrrsrsrensrrsresreneenn B 17 Server Summary Dialog Box sss eee eren enne nennen nnns B 17 Delete Logged Messages Dialog Box enne B 17 Data Dialog BOR eee B 18 Temporary Change to Remote Drive Dialog Box seen B 18 SOS Receive Dialog BOX certe ten e mee tee ee ce A eee es B 19 Troubleshooting odit aee erga B 20 System Status Hardware Support Information eee eee eerte eerte ee eren neenon etas tnun C 1 System Status Hardware Support Information ssoronvrrnnrrnvrrnrrrrnnrrnnrrnnrrnrrrsrrrsnrrrrernnssnne C 2 Glossary Equipment Log Index vi Contents Using This Guide The EXPRESS5800 120Ld User s Guide provides a quick reference to information about your system Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading This guide contains the following information Chapter 1 System Overview provides an overview of your system and describes your system s major system components See this chapter to familiarize yourself with your system Chapter 2 Setting Up Your System tells you how to select a site unpack the system assemble the rack mount subsystem make cable connections and power on your system Chapter 3 Configuring Your System tells you how to configure the system and provides instructions for running the BIOS Setup Utility and the Adaptec Configuration
122. rfaces separately to the system board Figure A 1 illustrates a system that includes the hot swap hard disk drive bay Referring to the Figure A 1 below a 68 pin Ultra 160 M SCSI interface cable K is connected to the SCSI connector J on the middle right edge of the system board This cable connects to the rear of the hard disk drive s SCSI backplane L The IDE interface cable E is connected to the IDE connector D towards the middle right edge of the system board This cable connects to the rear of the internally mounted CD ROM drive F Optional internally mounted SCSI removable media devices I may be connected to the SCSI controller connector G Figure A 2 illustrates a system that includes the standard hard disk drive bay This figure is identical to Figure A 1 with the exception that the 68 pin Ultra 160 M SCSI interface cable K connects to each drive L in the standard drive bay System Cabling A 3 F E I K A Diskette drive connector B Diskette interface cable C Diskette drive D IDE connector E IDE interface cable F IDE CD ROM drive G Ultra2 SCSI connector 68 pin H Ultra2 SCSI interface cable
123. rovided with a molded on NEMA type 5 15 P plug cap at one end and a molded on cord connector body at the other end The cord length must not exceed 9 feet 2 7 meters Outside the U S A and Canada the plug must be rated for 250 VAC 10 amp minimum and must display an international agency approval marking The cord must be suitable for use in the end user country Consult your dealer or the local electrical authorities if you are unsure of the type of power cord to use in your country The voltage change occurs via a switch in the power supply m Warning Under no circumstances should the user attempt to disassemble the power supply The power supply has no user replaceable parts Inside the power supply are hazardous voltages that can cause serious personal injury A defective power supply must be returned to your dealer x Using This Guide Safety Notices for Users Outside of the U S A and Canada m PELV Protected Extra Low Voltage Integrity To ensure the extra low voltage integrity of the equipment connect only equipment with mains protected electrically compatible circuits to the external ports m Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth conditions m Earth Bonding For safe operation only connect the equipment to a building
124. s command requires the SG information floppy disk described in Registering SG Information on MWA When this command is selected the Create a new server dialog box displays Insert the floppy disk and click the OK button If the IP address in a new server SG information exists in an old server SG information the old information is updated Once the registration has been completed the server SG information is saved as IP address rp file MWA can be connected only to servers registered using the New SG command Open opens a server window for a specified server The Open a Server dialog box lists SG registered servers on MWA Select a server to operate m Close closes the active server window and disconnects the server m Delete deletes the SG information for the selected server m Write back SG saves server SG information on a floppy disk The SG information can be set again using the floppy disk When this command is selected the Write back a server dialog box displays Insert a formatted floppy disk and select the OK button Then select a server from the server list SG information for only one server can be saved on a floppy disk because the server SG information for all files is saved under the same name m Properties displays or set properties for the current server If no servers are in operation the Select a Server dialog box opens Selecta server to change its properties In the Server Properties dialog box v
125. se power is on Some types of servers may not support this function If this function is not supported the operation ends in an error Management Workstation Application B 19 Get log all All the SMC event log data recorded in a server is acquired sequentially from the oldest one and displayed by activating the Windows standard editor WordPad Since it takes time to make an inquiry to the server Connecting is displayed in the title bar The operator can do nothing in the dialog box while the message is displayed Troubleshooting This section briefly explains problems and mistakes that may occur during MWA operations Problem The Select a server dialog box does not display server information Probable Cause Server SG information is not registered or the information has been lost Register the server SG information again Problem MWA cannot be operated after the reset command was executed Probable Cause When some reset commands are issued MWA waits for a response and cannot perform other operations Wait for a while Problem The Read button cannot be selected in the Data dialog box Probable Cause Data read from a server is restricted as follows The server is connected CMOS data and DMI data can be read at the end of POST Stop server processing at the end of POST by selecting the Pause POST command and the Go to End of POST command from the Pop up menu in the server window Problem A remote drive cannot b
126. se the front door 4 4 Upgrading Your System Removing Side Panels To install options in your system you must remove the side panel on the left side of the system as viewed from the front The side panel on the right side of the system as viewed from the front only has to be removed when adding SCSI hard disk drives to the non hot swap drive bays N CAUTION For proper cooling and airflow do not operate the system with the side panels removed Always replace the panels before powering on the system WARNING If you are removing the side panel after the system is set up you must first power off the system and all external devices and then Unplug the system power cord To remove the left side panel 1 2 3 Power off the system and ensure it is disconnected from the ac wall outlet Open the front door following procedures in the previous section The left side panel is secured to the chassis with one thumbscrew Figure 4 3A Remove the screw securing the side panel Save the screw for reattaching the side panel Using the indentation on the side of the panel slide the side panel toward the front of the system This unlocks the locking fingers behind the side panel Pull the side panel out and away from the chassis Figure 4 3 Figure 4 3 Removing the Left Side Panel Upgrading Your System 4 5 To remove the right side panel 1 Power off the system and ensure it is discon
127. sk Operating System See operating system DRAM Dynamic RAM See RAM E ECC Error Checking and Correction A method of detecting and correcting errors EEPROM Electrically Erasable Programmable Read Only Memory A type of memory device that stores password and configuration information EGA Enhanced Graphics Adapter A type of video display system that provides medium resolution text and graphics on TTL monochrome color and enhanced color monitors Glossary 3 EMP The Emergency Management Port EMP provides an interface to the console manager This interface allows remote server management via a modem or direct connection EMS Expanded Memory Specification A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds Some software requires EMS to operate EPROM Erasable Programmable Read Only Memory A type of memory device that is usually used to store system BIOS code This code can be erased with ultraviolet light but is not lost when the computer is powered off See also flash EPROM and ROM expansion slot See backplane slot extended memory The protected memory above IM that is directly accessible by the microprocessor through certain utilities and operating systems F fault resilient boot FRB Logic on the system board controlled by the System Management Board Controller that allows the system to continue to boot when system err
128. sor m Installing or removing DIMMs N CAUTION Electrostatic discharge ESD can damage add in boards and other components place them on an antistatic surface Modify the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground Replacing the Real time Clock Battery You may need to replace the real time clock battery because of its life span The battery Vendor Part CR2450 is a commodity part available through many vendors Notice the plus sign on the battery This sign will assist you in correctly positioning the battery on the system board N CAUTION Danger of explosion if battery is incorrectly replaced Replace only with same or equivalent type recommended by manufacturer Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Do not expose the component to excessive heat or fire Keep all batteries away from children N CAUTION Observe static precautions Use an antistatic wrist strap Upgrading Your System 4 7 il 1333050030033 151399991313 Lac
129. sse 4 28 Removing 5 25 Inch Device sees 4 32 Problem NIIT 5 1 Problem Solving s tt et tese e e ie te Eee tr EL acted le alessio Piera eo ERA 5 2 Static Precautions oo E D Puedes tense rt detecto eia eius 5 2 Troubleshooting Checklists esses eere 5 3 Initial System Startup ocn tete rere tee Tee refe te Te ener 5 3 Running New Application Software sese 5 4 After System Has Been Running Correctly essen 5 5 Diagnostic Testing onini ee tele e tte e b Er REIS ag idence re HD 5 6 Error Checking ouunto eee evening D PD PEE HE TILES cooked 5 6 Troubleshooting Guideen enaar a E enne enne enne nnns 5 6 Preparing the System for Diagnostic 5 6 Monitoring POST MR 5 7 Verifying Proper Operation of Key System Indicators sss 5 8 Confirming Loading of the Operating System sse 5 8 Specific Problems and Corrective Actions essent 5 9 Power LED Does Not Light 5 9 Incorrect or No Beep Code eoe e users 5 10 No Characters Appear on Screen 2 eene 5 10 Characters are Distorted or Incorrect 2 2 5 11 System Cooling Fans Do Not Rotate essen nnne 5 11 Diskette Drive Activity LED Does Not Light srrrnnrrnnrrrnrrrrrrrnrrrnrrrrrnrersrensrensrrennrnn 5 11 CD ROM
130. ssis which can be swapped in or out of the system without powering it down if RAID is configured in the system m High degree of SCSI disk fault tolerance and advanced disk array management features through the use of RAID technology if an optional RAID controller is installed m SCSI backplane is Ultra 160 M ready 1 4 System Overview System Chassis The system chassis Figure 1 4 is an easy to expand fabricated metal structure The major system components are shown in the following illustrations gt H J Removable Media Bay SCSI Hard Disk Drive Bays SCSI Hard Disk Drive Bay Fan Front Input Fan System Board Rear Exhaust Fan System Power Supply Pentium Ill Processors 2 Processor is optional Memory Diskette Drive Figure 1 4 System Chassis System Overview 1 5 Power Supply The ATX300 watt power supply is switch selectable for 115 or 230 Vac at an operating frequency of 50 60 Hz It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration The power supply voltage selection switch is factory set to 115Vac for systems used in the United States it is set to 230Vac for systems used in Europe Peripheral Bays The system supports a variety of standard PC AT compatible peripheral devices The chassis includes these peripheral bays m A3 5 inch front panel bay for mounting the stan
131. status bar describes the action to be executed by the selected menu item or depressed toolbar button and information on the current server When the status bar is displayed a check mark appears next to the menu item Summary opens or closes the Server Summary dialog box The Server Summary dialog box displays the IP addresses server names and current statuses of all the SG registered servers on MWA When the Server Summary dialog box is open a check mark appears next to the menu item History Log opens or closes the History Log dialog box The History Log dialog box displays server communications operator commands and other events in chronological order When the Delete button is selected the Delete Logged Messages dialog box displays The operator can delete all or part of the log When the History Log dialog box is open a check mark appears next to the menu item Reset Reboot Data Cold Reset executes a cold reset on a current server Warm Reset command executes a warm reset on a current server Some types of servers have been set such that a cold reset is executed by the Warm Reset command For details refer to the users guide for the managed machine Wake up activates a server whose power is off The Wake Up command is executed normally under the following conditions MWA knows the server MAC address as the server has been connected with MWA more than once OS was terminated normally the last time server
132. system when installing or removing a hard disk drive Disk drives must use the industry standard 68 pin Wide SCSI interface connector Note To order a hard disk drive contact your sales representative or dealer m If installing new drives follow an installation scheme starting with the left most drive Fill the bays right to left 1 through 4 See Figure 4 19 Figure 4 19 SCSI Disk Drive Installation Scheme m The suggested hard disk SCSI address assignment is Bay Device SCSI ID Address 1 First Hard Disk Right 0 2 Second Hard Disk 1 3 Third Hard Disk 2 4 Fourth Hard Disk Left 3 Upgrading Your System 4 23 7 Note ESD can damage disk drives boards and other parts This system can withstand normal levels of environmental ESD while you are hot swapping SCSI hard drives However we recommend that you do all procedures in this chapter only at an ESD workstation or provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your system when handling parts Installing or Swapping a Hard Disk Drive 1 Power off the system and ensure it is disconnected from the AC power source 2 Open the front door as described earlier in this chapter 3 Remove the left and right side panel as described earlier in
133. t be pressed To identify your system s current BMC revision level see the example below Example BMC Messages Base Board Management Controller Copyright c 1999 NEC Corporation all rights reserved Device ID 01 Device Revision 00 IPMI Version 1 0 Firmware Revision 00 60 Self Test Result In the example above Firmware Revision 00 60 is the current BMC revision level loaded on your system amp Note The Firmware Revision Level stated in the example may not reflect the actual BMC revision level setting in your system 5 18 Problem Solving System Cabling System Cabling Before You Begin Static Precautions Standard Configuration RAID Configuration System Cabling This appendix contains information and procedures on cabling configurations used in your system The cabling configurations include m Standard Configuration m RAID Configuration Before You Begin WARNING The DC push button on off switch on the front panel does not turn off the system AC power Also 5vdc is present on the system board whenever the AC power cords are connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Static Precautions An electrostatic discharge ESD can dam
134. ta may include POST error codes that reflect hardware errors or software conflicts within the system serial communication Information sent sequentially one bit at a time serial port The connector on the back of your computer that allows the transfer of data between the computer and a serial device such as a mouse a modem or a serial printer setup program The program that you use to change the configuration of some ISA desktop and notebook computers This program also contains information about the hardware in the computer software Programs with specific functions such as word processing data base management communications and operating system SRAM Static RAM A temporary storage area for data and programs This type of memory does not need to be refreshed but it is lost when the computer is powered off See also NVRAM and RAM 8 Glossary SVGA Super VGA A type of video display system that provides very high resolution text and graphics on analog color monitors system board The main circuit board in your computer It contains most of the connectors and ports T tape drive A type of storage device using magnetic tape TTL Transistor Transistor Logic A type of integrated circuit used in computers See also CMOS U ultra 160 m SCSI Ultra 160 m is a parallel SCSI interface based on Ultra3 SCSI technology This interface features data transfer speeds up to 160MB second double edge clocking
135. tamp clock m Monitors the system management watchdog timer m Monitors the periodic SMI timer m Monitors the event receiver m Controls secure mode including video blanking diskette write protect monitoring and front panel lock unlock initiation m Controls Wake On LAN via Magic Packet support 1 14 System Overview ACPI The Advanced Configuration and Power Interface ACPI aware operating system can place the system into a state where the hard drives spin down the system fans stop and all processing is halted However in this state the power supply is still on and the processors are still dissipating some power such that the power supply fan and processor fans are still running Note ACPI requires an operating system that supports its feature This server system BIOS supports sleep states s0 s1 s4 and s5 However with future versions of Microsoft Windows 9X that support ACPI the system BIOS only supports sleep states s0 s1 and s5 With future versions of Microsoft Windows NT that support ACPI the system BIOS will only support sleep states s0 s1 s4 and s5 CAUTION Only when the AC power is disconnected is the system completely off The sleep states are defined as follows 50 Normal running state W sl Processor sleep state No context will be lost in this state and the processor caches will maintain coherency m s4 Hibernate or Save to Disk The memory and machine state are saved
136. tatus Amber Steady Disk drive failure Replace disk drive light ght Rebuilding data in None required normal Flashing disk array light configuration only Hot swap disk drive cage only See Figure 2 6 Disk array configuration only 2 12 Setting Up the System Making Connections If your system normally operates without a video display or keyboard for example as a network server you must install a video display and keyboard to configure the system You may remove them after running the BIOS Setup Utility For information on running the BIOS Setup Utility refer to Chapter 3 Configuring Your System of this User s Guide Refer to the previous figure Rear Features and Controls and connect your keyboard monitor and mouse Connect any external peripheral devices such as a printer or modem by following the instructions included with these devices N CAUTION Damage to the system may result if the keyboard mouse cable is inserted or removed when power is applied to the system Inserting a telephone line connector into a LAN board RJ 45 port may result in personal injury and equipment damage Setting Up the System 2 13 Setting the Line Voltage The system contains an ATX300 watt power supply that is switch selectable for 115 or 230 VAC at an operating frequency of 50 60Hz The power supply voltage selection switch is factory set to 115Vac for systems shipped to North America it is set to 23
137. the device with four screws as shown in Figure 4 29 Figure 4 29 Attaching the Right Side Rail 4 30 Upgrading Your System 10 Install the media device into the bay as follows m Move any cables in the bay out of the way m Align the rails on the media device with the supports in the bay Figure 4 30 Installing a Removable Media Device m Slide the device into the bay until the right slide rail is against the system cabinet See Figure 4 30 A 11 Secure the right side of the device to the system with the screw supplied See Figure 4 30 A 12 Secure the left side of the device to the device bay with two screws supplied See Figure 4 31 A Figure 4 31 Securing a Removable Media Device 13 Connect the interface and power cable to the device 14 Replace the left side panel and close the front panel 15 Plug in the system power cord and power on the system Upgrading Your System 4 31 Removing a 5 25 Inch Device N CAUTION CD ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS To use these devices thoroughly read the documentation provided by the CD ROM manufacturer and keep the documentation for future reference In case of any trouble with a CD ROM please contact your nearest service representative To prevent direct exposure to the laser beam do not try to open the enclosure Use of controls or adjustments or performance of procedures ot
138. til data loss 1 6 System Overview System Board Features The system board Figure 1 5 offers a flat design with the processor and memory subsystems residing on the board This figure shows the major components on the system board The following subsections describe the system board major components A B E D E A es HH mL cot s ls 0 L EE E I DD Q 255 J COAT K B at Ly AA D Q R S Cet ud V U A Primary processor connector R Internal SCSI HDD bay connector B Not used S Not used C Secondary processor connector T Jumper block D Memory DIMM slots U Lithium backup battery E Secondary VRM V 64 bit G6MHz PCI slots for add in boards F Front panel LEDs connector W 64 bit 33MHz PCI slots for add in boards G Power switch and Interlock switch connector X 32 bit 33MHz PCI slots for add in boards H Not used Y PCI ISA shared slot for add in board M
139. tility To exit the Adaptec SCSI Utility press ESC until a message prompts you to exit if you changed any settings you are prompted to save the changes before you exit 3 18 Configuring Your System Configuring the RAID Controller The RAID Redundant Array of Inexpensive Devices options available for your system are the single channel SecuRAID 110 Mylex AcceleRAID 150 RAID controller board and the three channel SecuRAID 530 Mylex eXtremeRAID 1100 RAID controller board which gives your system the added security of fault tolerance If you order a system with a RAID controller the system is pre configured at the factory according to Table 3 2 Table 3 2 RAID Configurations Number of RAID Level Hard Drives in Hard Drives Configured Array Description 1 7 1 JBOD RAID 7 Known as Just a Bunch of Drives JBOD allows the controller to access the drives independently This configuration has no redundancy and does not use striping 2 1 2 Mirroring RAID 1 Drives are paired and mirrored All data is 100 duplicated on an equivalent drive fully redundant 3 5 3 Striping with Parity RAID 5 Data is striped across several physical drives Parity protection is used for data redundancy 4 or more 5 4 one standby Striping with Parity RAID 5 with a standby drive drive The array consists of three ON LINE drives and one STANDBY drive The standby replacement drive or hot spare is one of the most important featur
140. tly If the problem persists see Problem Solving in Chapter 5 Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by static electricity To prevent damage keep them in their protective packaging when they are not installed in your system Setting Up the System 2 3 Assembly This section describes how to assemble your rack mount server unit into a standard EIA 19 inch rack cabinet N CAUTION Ensure that the location of the rack mount server unit does not create an unstable condition when installed in the rack cabinet Note Refer to Figure 2 1 while Steps 2 and 3 of this procedure 1 Select an appropriate location in your rack cabinet for the rack mount server unit To improve rack stability mount heavier items towards the bottom of the rack cabinet 7 Note When planning your system configuration for the rack cabinet you should consider the length of the cables that interconnect system components 2 Locate the two support brackets D Using four self tapping screws E supplied with the rack cabinet for each support bracket attach the two support brackets to the vertical mounting rails A and B of the rack cabinet 3 Install the four caged nuts C that
141. to a peak of 264 MB s 64 bit 33 MHz PCI and 528 MB s 64 bit 66 MHz PCI 8 16 32 or 64 bit data transfers Plug and Play ready Parity enabled Figure 1 6 64 Bit PCI Connector Slots System Overview 1 9 The system board has four 33 MHz 32 bit PCI connector slots Figure 1 7 A as shown in the following figure The bottom PCI connector PCI 7 shares a chassis connector slot with an ISA connector ISA 1 PCI features Bus speed up to 33 MHz 32 bit memory addressing 5 V signaling environment Burst transfers up to a peak of 132 MB s 8 16 or 32 bit data transfers Plug and Play ready Parity enabled Note If a 33 MHz PCI card is installed into one of the 66 MHz PCI slots the bus speed for the 66 MHz PCI slots is decreased to 33 MHz L0 E PCI 1 PU 3 POT 4 A RI AN CI j 4 XI 7 UV SA 1 Figure 1 7 32 Bit PCI Connector Slots 1 10 System Overview The system board has one ISA connector Figure 1 8 A as shown in the following figure The ISA connector ISA 1 shares a chassis connector slot with a PCI connector PCI 7 ISA features m Bus speed up to 8 33 MHz m 16 bit memory addressing m 8 or 16 bit data transfers m Plug and Play ready IA U vo IO Ic IO Figure 1 8 Shared IS
142. to disk Pressing the power button or other wakeup event restores the system state from the disk and resumes normal operation This assumes that no hardware changes have been made to the system while it was off m s5 Soft off Only the RTC section of the chipset and the BMC are running in this state AC Link Mode The AC link mode allows the system to monitor its AC input power so that when the AC input power is lost and then restored the system will return itself to one of three pre selected settings listed as follows m Power On m Last State Factory Default Setting m Stay Off The AC link mode settings can be changed by running the BIOS Setup Utility F2 Refer to Chapter 3 Configuring Your System System Overview 1 15 Remote Power On Wake ON LAN Function The remote power on function turns on the system power by way of a network or modem If the system power is set to OFF it can be turned on remotely by sending a specific packet from the main computer to the remote system This feature can be enabled or disabled using the BIOS Setup Utility See Chapter 3 System Security To help prevent unauthorized entry or use of the system the system includes a full lockable front panel and Server Management software that monitors the system intrusion switches Security with Mechanical Locks and Monitoring The front panel of the tower based system contains a mechanical lock and an intrusion switch to prevent access to t
143. u and return to the previous menu Left or right arrow keys Up or down arrow keys HOME or END PAGE UP or PAGE DOWN F5or F6 or or SPACE F9 F10 ENTER Move between menus Move cursor up and down The cursor moves only to the settings that you can change Move cursor to top or bottom of window Move cursor to next or previous page Select the previous value for the field Select the next value for the field Load default configuration values for this menu Save configuration values and exit Execute command or Select submenu BIOS Setup Configuration Settings The BIOS Setup Configurations tables show the default settings for the BIOS Setup Utility and provides a place for you to record any changes you make to these settings Recommended values are bold in the following tables 3 4 Configuring Your System Main Menu Choices or Feature Display Only Description Your Setting Processor Type Display Only Shows the type of processor installed Processor Speed XXX Display Only Indicates the processor speed Cache RAM XXX KB Display Only Indicates the cache RAM size System Memory XXX KB Display Only Indicates the total capacity of the basic memory Extended Memory XXXXXX KB Display Only Indicates the total capacity of the extended memory Language English US Selects which language BIOS French German displays Spanish Italian Note This feature immediately changes to th
144. ve static precautions Use an antistatic wrist strap 7 Record the drive model and serial numbers in the equipment log 8 Install the replacement drive onto the drive carrier W Place the drive on the carrier with its connector facing the rear of the carrier m Turn the drive and carrier over and secure the drive in the carrier with the four screws supplied with the disk drive See Figure 4 16 9 Install the drive carrier with drive into the bay as follows W Open the disk carrier locking tab m Align the drive carrier with the bay guide rails m Slide the drive carrier into the bay until it docks with the SCSI backplane connector See Figure 4 17 m Close the disk carrier locking tab ensuring it is secured as shown in Figure 4 18 Upgrading Your System 4 21 o 0000 20000 Oi 9909000020 888 E 2990000 20000990 99000 25508 og Figure 4 18 Locking the Disk Carrier 10 Close and secure the EMI metal panel 11 Close the front door on the system If necessary configure the system as described in Chapter 3 Configuring Your System 4 22 Upgrading Your System Installing or Swapping a Hard Disk Drive in a Standard SCSI Disk Drive Bay This procedure describes installing a new hard disk drive or swapping out a faulty drive from the SCSI disk drive bay The drive bay must be removed from the
145. wrapper holding the board only by the edges Do not touch the board components or the gold connectors 5 Record the option board serial number in the equipment log Set any board jumpers or switches as described in the documentation that comes with the option board Refer to the documentation accompanying the option board for information on whether the board is a PCI or ISA board Note If you are adding a non Plug and Play Legacy ISA option board run the BIOS Setup utility press F2 at the startup screen before installing the board For details on running the BIOS Setup utility refer to Chapter 3 Configuring Your System Holding the board by its top edge or upper corners firmly press the board into an expansion slot on the system board The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot See Figure 4 12 Upgrading Your System 4 15 SSN N IN J Figure 4 12 Installing an Option Board 9 Align the rounded notch in the retaining bracket with the threaded hole in the expansion slot frame The retaining bracket fits into the space that was occupied by the expansion slot cover 10 Reinstall the screw in the threaded hole Be sure to push the bracket slot up against the screw before you tighten it If this is not done the bracket may interfere with an adjacent bracket 11 Connect any external cables if they are needed to the install
146. xternal equipment such as video displays or printers varies from one manufacturer to another Literature accompanying these products should illustrate or describe the location of model and serial numbers Equipment Log 1 Component Manufacturer Name amp Model Serial Number if available Date Installed Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive A Tape Drive 1 Tape Drive 2 CD ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Hard Disk Drive 6 Optional RAID Controller Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External Peripheral 1 External Peripheral 2 Power Supply 2 Equipment Log Index A AC linkage mode 1 15 Administrative password 1 16 Advanced Menu configuring in Setup 3 6 B Battery installing 4 8 BMC 1 14 1 15 Boot menu configuring Setup 3 14 C Configuring system board jumpers summary description 3 22 Controller network 1 12 system board management BMC 1 14 1 15 E Emergency management port main console window B 7 Exit menu configuring Setup 3 15 F Front doors installing 4 4 removing 4 3 Integrated Peripheral Configuration menu configuring in Setup 3 8 Intrusion detection 1 4 1 14 1 15 1 16 ISA feature summary 1 11 J Jumpers boot block write protect 3 22 boot
147. y more than one server If Use Default Settings is checked this property is set to the value set by the Defaults command Default Server Properties Dialog Box From the Default Server Properties dialog box you can view and set basic properties of all servers If Use Default Settings in the Server Properties dialog box is checked the server property is set to the values set by the Defaults command Alert page Set MWA operation for each type of alert from a server Sound check MWA beeps when an alert is received from a server The server window of the server becomes active Activate check When an alert is received from a server the window of the server becomes active If Activate is checked for RESET or POST Error alert MWA attempts to connect to the server Remote Drive page A remote drive can be set for servers None check A remote drive is disabled Server s local drive can be used Floppy A check A floppy disk drive on the management PC becomes a remote drive for the server FD Image File check A specified FD image file in the management PC becomes a remote drive for the server If a FD image file is set as a remote drive click the Create Copy FD Image File button to display the Create Copy FD Image File dialog box where you can create an FD image file or copy one to a floppy disk If Read Only is checked one FD image file can be used on multi servers B 16 Management Workst
148. you through the following W Preparing the system for diagnostic testing m Monitoring POST while it is running m Verifying proper operation of key system LEDs m Confirming loading of the operating system Preparing the System for Diagnostic Testing To prepare the system for diagnostic testing perform the following amp Note Before disconnecting any peripheral cables from the system turn off the system and any external peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect all devices from the system except the keyboard and video monitor 2 Make sure the system power cords are plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges refer to the documentation supplied with your video display monitor 4 Ifthe operating system normally loads from the hard disk drive make sure there is no diskette in drive A Otherwise place a diskette containing the operating system files in drive A 5 Turn on the system If the power indicator LED does not light refer to Power Light Does Not Light found later in this chapter 5 6 Problem Solving Monitoring POST Each time you turn on the system the Powe

Intel 5800/120Ld Server User Manual

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