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IBM 2196 Personal Computer User Manual

1. Note IRQs 4 and 7 can be modified to alternative settings or disabled Table 2 DMA Resources DMA request System resource Available Available Diskette Parallel port System resource Available Available Available NDORWNFO Power management features Your computer comes with built in energy saving capabilities You can view and change energy saving settings using the power management menu in the Configuration Setup Utility program This section describes the power management features in your computer and provides instructions for using these features Attention If a device such as a monitor does not have power management capabilities it can be damaged when exposed to a reduced power state Before you make energy saving selections for your monitor check the documentation that comes with your monitor to see if it supports Display Power Management Signaling DPMS 12 Type 6344 User Guide Update ACPI BIOS IRQ Automatic Configuration and Power Interface ACPI BIOS IRQ enables the operating system to control the power management features of your computer You can use the ACPI BIOS IRQ setting to configure the interrupts that this feature uses so that you can free resources for other devices Not all operating systems support ACPI BIOS IRQ Refer to your operating system documentation to determine if ACPI is supported Note Press the computer power on button to wake up from ACPI
2. If the problem is Here s what to do Modem communications 1 Make sure the telephone cord is securely connected errors Your Setup Poster shows how the cord should be connected 2 Make sure the telephone line works by plugging a working telephone into the same telephone outlet that the computer was plugged into Then make sure you can place a call 3 Make sure your modem cord is connected to an analog telephone line For additional help see Setting up communications on page 4 10 4 Make sure you are calling the correct number and that you are using the correct communications settings For additional help see the user s guide for your communications software 5 Make sure no one is using the telephone while you are communicating with another computer 6 If some communications programs work but others do not there may be a configuration problem For additional help see the user s guide for your communications software 7 Make sure the modem adapter card is installed correctly For instructions on installing adapter cards in the system unit see Adding and removing adapter cards on page 8 4 8 If you have Call Waiting feature on your phone make sure it is disabled When the computer is 1 Choose BIOS Features Setup from the Configuration turned on the message Setup Utility menu and make sure that the Boot Insert a system diskette Sequence is set correctly and press Enter to reboot 2 Make sure the dr
3. Note Time to display off is the amount of time after the reduced power state begins until the display turns off 13 Disable In this mode the monitor is unaffected by the power management settings IDE Drives You can use this selection to specify if the IDE drives should be enabled or disabled when power management options take affect To set power management features 1 Sr SN 10 Start the Configuration Setup Utility program see Starting and using the Configuration Setup Utility program on page 3 Select Power Management and press Enter Select APM and press Enter Set Automatic Hardware Power Management to Enabled Select values for power management time to low power system power processor speed display and time to display off as desired Select Low Power Entry Activity Monitor or Low Power Exit Activity Monitor and press Enter Set to Enabled or Disabled devices you want to be monitored for power management Note If all devices are set to disabled you must restart the computer to wake the system Press Esc three times to return to the Configuration Setup Utility program menu Before you exit from the program select Save Settings from the Configuration Setup Utility program menu To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen Setting automatic power on features You can use the Automatic Power On features on the Power
4. CONTINUED PROTECTION AGAINST THE RISK OF ELECTRICAL SHOCK For continued protection against the risk of electrical shock follow these steps e Connect your computer only to an electrical outlet of the correct voltage If you are unsure about the voltage of the electrical outlet you are using contact your local power company e If your computer has cables other than the power cords you must connect them before plugging the power cords into an electrical outlet Before removing these cables you must first unplug the power cords from the outlet e If your computer has a telephone connection do not touch the telephone cords when there is lightning in the area Do not use or store the computer in an area where it can become wet e Make sure all replacement parts have characteristics identical or equivalent to the original parts Other parts may not have the same safety features e Personal injury or electrical shock may result if you undertake actions other than those specifically described in this book This is particularly true if you try to service or repair the power supply monitor or built in modem Always refer service or repairs to qualified service personnel xi Safety while working with hardware Each time you open your computer you must follow specific safety procedures to ensure that you do not damage your computer For your safety and the safety of your equipment follow the steps for Disconnecting your computer on p
5. Guidelines for connecting diskette interface signal cables Your system board has one connector for attaching diskette interface signal cables but you can install two diskette interface drives to this connector if you have the proper cables If you are installing a second diskette drive or a tape drive follow these guidelines 1 Replace the diskette drive signal cable attached to the diskette drive connector labelled J14 on the system board if the machine type of your system is 2196 labelled Floppy 1 on the system board if the machine type of your system is 2197 or 6344 with a diskette drive signal cable that has two connectors Remember to reconnect the factory installed drive to the new cable 2 Do not change any settings on the factory installed diskette drive 3 Install the new drive 4 After completing the installation of the drive start the Setup utility and verify that the drive parameter settings in the Devices and I O Ports menu are correct See BIOS Setup configuration on page 6 1 for details When you have finished installing the diskette drive enter Setup to make sure that the drive parameter setting is correct See Loading the default settings on page 6 7 Adding and removing adapter cards and drives 8 9 Removing the diskette drive If you want to replace or remove the diskette drive do the following 1 Disconnect the power and signal cables from the rear of the diskette drive 2 Pull up the
6. Updating the CMOS settings in Setup When you add PCI adapter cards memory and IDE drives your system s Basic Input Output System BIOS detects the hardware changes and updates the CMOS settings automatically When you add other types of devices such as a diskette drive you have to enter Setup to manually assign resources IRQs to the devices For adapter cards PCI adapter cards do not have jumpers and switches and therefore do not require any configuration prior to installation After the adapter card is installed it is recognized by the system and in a vast majority of cases automatically configured You can use the Windows 98 Device Manager to view the assigned resources and change the resource settings if needed Although rare there are some unique circumstances when you must use Setup to resolve a conflict See Power Management Setup on page 6 16 for details For Drives When you install a diskette drive you should check the size and storage capacity of the drive and make any required changes in Setup To specify the diskette drive size and capacity select the Devices and I O Ports option in the Configuration Setup Utility menu See Diskette Drive A on page 6 9 for information about this option If you remove a diskette drive hard disk drive or CD ROM drive the POST generates an error message In Setup verify that the information the BIOS automatically recorded is correct Use this opportunity to veri
7. section Connector functions on page A 9 J19 J6 J13 J12 J11 U16 J25 J5 J4 J1 J15 J18 J14 9 4 IBM Personal Computer User Guide Identifying system board parts machine type 2197 and 6344 If you plan to add or replace hardware in your computer you need to know the layout of the system board This figure shows an example of the system board of the machine type 2197 or 6344 in your computer The items on the next page correspond to the numbered locations on the figure 15 16 19 E n 18 13 6 12 11 1 9 3 g 4 21 5717 108 2 Adding and replacing system board components 9 5 The system board sometimes called the planar or motherboard is the main circuit board in the system unit It supports a variety of devices and provides other basic computer functions that are preinstalled or that you can install later The system board shown on the previous page has the following parts NO Baas _ N 9 6 Memory module sockets for DIMMs Your system board has two 168 pin sockets for Dual Inline Memory Modules DIMMs The DIMM sockets support 3 3V single or double sided Synchronous DRAM SDRAM The maximum system memory is 1 GB Power Switch connector J9 Processor fan power connector J3 HDD LED and Power LED connector J8 Primary IDE connector J11 Holds signal cables that attach to IDE channel 1 Processor FAN processor and hea
8. Yes You do not have a hardware problem See the Support Information section 10 6 Information section You may have a hardware problem First see Solving hardware and software problems on page 10 7 If this does not fix the problem see the support information section You may have a hardware problem First see Solving hardware and software problems on page 10 7 If this does not fix the problem see the Support Information section IBM Personal Computer User Guide Solving hardware and software problems Solving hardware problems Table 1 Hardware problems If the problem is Here s what to do Screen is black no error code beep during power on self test POST Error code and description more than one beep in self test or continuous beep occurs Computer turns off without warning If you installed memory modules or adapter cards make sure you installed them correctly For instructions on installing memory modules on your system board see Installing memory modules on page 9 9 For instructions on installing adapter cards in your system unit see Adding and removing adapter cards on page 8 4 If an error code or message appears refer to the section Error codes and messages on page 10 17 1 If mouse movement wakes the monitor your monitor was in standby 2 If computer power on light is blinking your system is in Standby mode Press the power on button to take the syst
9. applies only to machine types 2196 and 2197 For Note other machine types refer to the support and services information that was provided with the computer What do do first What is IBM HelpWare IBM HelpWare is a comprehensive set of technical support and service options From 30 day Up and Running support to help with popular programs IBM HelpWare has a variety of services and solutions for you These options are available from IBM whenever you need help for as long as you own your IBM Personal Computer Even when your software support expires HelpWare will still be there to support you with services available for purchase Read on to find out when and what methods of support are available at no additional charge and when charges will apply Need quick help There are two ways to get help quickly from IBM Internet Refer to the section titled How do get help electronically on page 2 4 for the Internet address for your country or region Telephone Refer to the section entitled How and when do contact the IBM PC HelpCenter on page 2 5 for information about the telephone services of HelpWare HelpWare support and services 2 1 What can do on my own Sometimes you can quickly solve problems that you may have with your computer We have given you several different methods you can use to solve problems on your own If you need to you can still contact IBM for support There is more information ab
10. from a network server by enabling remote administration If you have set an administrator password for your computer the password does not have to be entered in order to remotely update programs Consult your network administrator for information on setting up your network server to perform POST and BIOS updates To set remote administration follow these steps 1 Start the Configuration Setup Utility program See Starting and using the Configuration Setup Utility program on page 3 2 Select System Security and press Enter 3 Select Remote Administration and press Enter 4 To enable update remote administration select Enabled To disable select Disabled Press Enter 5 Before you exit from the program select Save Settings from the Configuration Setup Utility program menu 6 To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen Interrupt and DMA resources This section lists the settings for the default interrupt and direct memory access DMA resources for your computer The interrupt and DMA settings might change when your computer is reconfigured 11 Table 1 Interrupt resources Interrupt request System resource 0 Timer 1 Keyboard 2 Interrupt controller 3 Available 4 Serial port A 5 Available 6 Diskette 7 Parallel port 8 Real time clock 9 ACPI 10 Available 11 Available 12 Mouse 13 Coprocessor 14 IDE drives 15 IDE drives
11. is replaced reset the system time and date and any other configuration changes you have made 20 Type 6344 User Guide Update
12. select Accessories and then select Communications 3 Click on the Internet Connection Wizard option The wizard lists the information that you need to collect for your connection and then takes you through the steps required to connect Follow the onscreen instructions If you need assistance press F1 to display the online help Using the Rapid Access II keyboard The Rapid Access keyboard features special buttons for your convenience The button provide shortcuts on the keyboard to start a program open a file or perform a specific function when you press them These key enable you to go straight to a file program or Internet address with the press of a button instead of having to click an icon search for the program in the Start menu or type an internet address in your browser Getting started 4 11 Some of the Rapid Access buttons are preset to support important functions on your computer Mute Volume and CD DVD controls these cannot be changed There are seven color coded Rapid Access buttons positioned across the top of the keyboard Some of these buttons are preset to start certain programs on your computer The preset functions are printed on the label above the buttons You can keep these settings or customize five of the buttons to start any program or file you want For example if you enjoy playing Solitaire you can customize a Rapid Access Button to open the Solitaire program The Help and Standby buttons are perman
13. voice software respectively You may also be prompted by the software to enter an initialization string Use AT amp F as your initialization string Modem dials but does not 1 Make sure the phone line is working properly A noisy connect line will prevent proper modem operation 2 Check for busy signal ringback or a remote answering system Note If any of these problems continue after taking the actions listed see Chapter 2 HelpWare support and services on page 2 1 for information on obtaining service Diagnosing and recovering from problems 10 15 Table 3 Modem problems Continued If the problem is Modem makes a connection but no data appears on the screen You are not able to verify whether the correct terminal emulation mode is being used by your software Here s what to do 1 Make sure all communication parameters baud rate data stop and parity bits are properly configured and identical on both sides Also make sure the hardware control flow RTS CTS is enabled in both the modem and the communications software 2 Press the Enter key several times The remote system may be waiting to receive your data before it begins 3 Make sure the correct terminal emulation mode is used in the software Refer to the information that came with the software 1 Make sure the Call Waiting feature is turned off 2 Make sure the RTS CTS hardware flow control is enabled do not use XON XOFF softwa
14. 19 for location of jumper 5 Move the jumper from its normal position covering pins 1 and 2 to pins 2 and 3 6 Move the jumper back to its normal position covering pins 1 and 2 7 Replace the computer cover plug in the power cord and restart the computer Your password and other configuration information has been erased from memory After clearing CMOS memory you must reconfigure the computer Use the Configuration Setup Utility program to reset the date and time passwords and any other configuration information you have changed Other settings in the Configuration Setup Utility program The information in this section includes instructions for changing some other settings in the Configuration Setup Utility program When in the program you can select Help to learn more about items within the program Changing keyboard speed You can change the speed at which the keyboard responds when you hold down a key This setting can be found under Start Options The default typematic rate is 30 characters per second fast rate Setting video memory amount You can select the amount of system memory that is reserved for the integrated video To access this setting select Devices and I O Ports then Video Setup The amount can be set to either 512 KB or 1 MB Operating systems that use SVGA will allocate additional system memory Setting the startup sequence Your computer can be started from several devices includi
15. Bree Date and Time Use this setting to set the date and time BIOS Setup configuration 6 15 Advanced Setup You can use these features to configure advanced hardware features Do not attempt to change these settings unless you have an advanced technical knowledge of computer hardware If these settings are configured incorrectly the computer might not function correctly Cache Control Use this setting to enable or disable the internal and external processor cache Overall system performance improves when cache is enabled ROM Shadowing Video BIOS Shadow Use this setting to determine whether or not video BIOS will be copied to RAM Video performance improves when Video BIOS Shadow is enabled Enabled Video shadow is enabled Disabled Video shadow is disabled Power Management Setup The Power Management Setup allows you to configure your system to use the most effective method of saving energy while operating in a manner consistent with your own style of computer use APM Video Off Option This setting determine the video off function for power management Always On The video function is always on The video function is off when the system is in Suspend mode The video function is off when the system is in Suspend or Stand by mode All Mode gt off The video function is off in all modes Suspend gt off Susp Stby gt off 6 16 IBM Personal Computer User Guide Video Off Method This determines t
16. IDE ATA 8 7 software diagnostics 2 3 IBM Update Connector 2 3 software problems computer doesn t go to standby 10 13 speaker adjusting volume 4 6 system board parts descriptions 9 3 9 6 system interrupts A 6 system resources 7 2 conflicts 7 4 system unit opening 7 5 taking precautions 7 5 parts 7 7 parts descriptions 7 7 removing the cover 7 5 7 7 T telephone Call Waiting feature B 4 telephone network 4 10 V volume controlling 4 6 W Windows 95 Device Manager 7 4 Index 1 3 l 4 IBM Personal Computer User Guide IBM PC Type 6344 User Guide Update Includes updates for Using BIOS setup configuration features Adding system board components First Edition May 2000 The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and
17. Keep the monitor screen clean by using a nonabrasive screen or glass cleaner Do not spray the cleaner directly onto the screen e Under some conditions interference patterns such as curved shadowy lines can occur If these patterns appear on your screen change your software program s background color or design e To extend the life of your monitor turn it off at the end of each day 4 2 IBM Personal Computer User Guide Power saver feature Your monitor documentation should indicate whether your monitor has a power saver feature This feature may be called Display Power Management Signaling DPMS With DPMS the monitor s display goes blank if you have not used your computer for a predetermined period of time To redisplay the screen press the shift key on your keyboard or move the mouse If your monitor has a power saver feature you can set the energy saving features of the monitor in the Control Panel in Windows 98 See Monitor standby on page 5 6 for instructions on using this feature Changing display settings The first time you turn on your computer it automatically selects common settings for your monitor If your monitor supports Display Data Channel DDC the computer automatically selects the best refresh rate your monitor can support The refresh rate determines how quickly the screen image is drawn on the screen This setting can be changed If you purchased a monitor that does not support DDC you may want
18. PCI Wake Up and for your model press Enter 4 Enabled or Disabled If you select Enabled continue to the next step 5 Startup Sequence 6 Primary or Automatic Go back to the main menu 7 Start Options 8 Startup Sequence 9 The first second third and fourth primary startup devices 10 Automatic Power On Startup Sequence 11 The first second third and fourth startup devices Wake on Alarm 1 Power Management You might not be able to 2 Automatic Power On select four startup devices 3 Wake up on Alarm on your model 4 Disabled or event parameters single event daily event weekly event After you select the event continue to the next step 5 Alarm parameters 6 Startup Sequence Primary or Automatic 7 Start Options 8 Startup Sequence 9 The first second third and fourth primary startup devices 10 Automatic Power On Startup Sequence 11 The first second third and fourth startup devices 17 Table 3 Page 3 of 4 Network related settings To configure Select Comments Modem Ring 1 Power Management You might not be able to Detect 2 Automatic Power On select four startup devices 3 MODEM Ring Detect for your model 4 Enabled or Disabled If you select Enabled go to the next step Startup Sequence 6 Primary or Automatic Go back to the main menu 7 Start Options 8 The first second third and fourth primary startup devices 9 Automatic Power On Startup Seq
19. and not scratched Try to read a diskette or CD that you know is good If it works the first diskette or CD is damaged If you can t read the information on the good diskette or CD there may be a problem with your diskette or CD ROM drive Make sure the drive power and signal cables are securely attached to the back of the drive For instructions on working in the system unit see Working with the hardware in the system unit on page 8 3 Audio CD does not play Make sure you have enabled AutoPlay To enable AutoPlay when inserted into CD ROM drive 6 7 8 OVP shes Click on Start Select Settings and click on Control Panel Double click on the System icon Click on the Device Manager tab Double click on CD ROM and select the listed CD ROM option Click on the Settings tab Under Options click on Auto insert notification a check appears in the box Click on OK Note If any of these problems continue after taking the actions listed see HelpWare support and services on page 2 1 for information on obtaining service 10 8 IBM Personal Computer User Guide Table 1 Hardware problems Continued If the problem is Here s what to do Can t write to diskette 1 Can t format diskette Keyboard doesn t work or ds only some keys work Make sure you are using the correct type of diskette Make sure that the diskette is correctly formatted Make sure the diskette is not
20. are installing a second drive to the primary IDE connector follow these guidelines 1 Set the new drive as the slave device See the instructions that were provided with the new drive 2 Install the new drive and connect the new drive to the spare connector on the cable attached to the primary IDE connector labelled J4 on the system board if the machine type of your system is 2196 labelled J11 on the system board if the machine type of your system is 2197 or 6344 If you are installing a second drive to the secondary IDE connector follow these guidelines 1 Replace the IDE signal cable attached to the secondary IDE connector labelled J5 on the system board if the machine type of your system is 2196 labelled J12 on the system board if the machine type of your system is 2197 or 6344 with an IDE cable that has two drive connectors 2 Set the jumper on the new drive to master or slave depending on the following conditions If the factory installed drive is a CD ROM drive or any drive type other than a hard disk drive and the drive you are installing is a hard disk drive set the new drive as the master device Then set the factory installed drive as a Slave device Jumpers for setting drives as master or slave devices are typically located at the back of the drive Ifthe factory installed drive is a hard disk drive set the new drive as a slave drive 3 Install the new drive 8 8 IBM Personal Computer User Guide
21. automatically when a hardware configuration change is detected during POST The menu you see on your computer might look slightly different from the menu shown here but it will operate the same way Note the the Configuration Setup Utility program is started automatically when a hardware configuration change is detected during POST Configuration Setup Utility Select Option e System Summary Product Data Devices and I O Ports e Start Options e Date and Time e System Security Advanced Setup e ISA Legacy Resources Power Management Save Settings Restore Settings Load Default Settings Exit Setup Viewing and changing settings The Configuration Setup Utility program menu lists items that identify system configuration topics You might see symbols next to configuration menu items See the following table for the meaning of the symbols Symbol Explanation An additional menu or screen is available gt A change to that item has been made in the system configuration or the Configuration Setup Utility program has detected an error and attempted to correct it Also an additional menu might follow a menu item with a gt beside it A system resource conflict was detected Resolve this conflict before exiting from the Configuration Setup Utility program so that your computer will function properly In the Configuration Setup Utility program menus the configuration information you can change
22. for an illustration of the connector locations Table 8 Connector functions Connector Function BAT1 Battery connector Floppy 1 Floppy connector J4 LAN and USB connector J5 PCI Slot1 J6 PCI Slot 2 J7 PCI Slot3 J8 Power and HDD LED J9 Power Switch J11 Hard Disk connector P rimary IDE J12 CD ROM Drive connector Secondary IDE J13 Audio and Game port connector J20 CPU FAN Specification tables A 11 Table 8 Connector functions Continued Connector J 14 J15 J19 J21 J22 KBMS1 U16 Function CD Audio connector Passive speaker connector COM 1 connector ATX Power connector Front USB Audio Line In Audio Line Out and Volume control PS 2 Keyboard and Mouse connector VGA connector A 12 IBM Personal Computer User Guide Appendix B Modem information Modem features Using a telephone network a modem allows your computer to communicate with other computers fax machines or telephones For information about connecting your modem to a telephone network See Connecting your modem to the telephone network on page 4 10 Before you plug your modem into a telecommunications system outside the country in which it was purchased make sure your modem is designed to work with that telecommunications system Otherwise you could damage your computer Read the guidelines in Safety information on page xi before you plug your modem into any telecommunications system Attention Some IBM
23. if you wish to assess the Year 2000 status of their products xxviii IBM Personal Computer User Guide Ergonomics Arranging a comfortable and productive work area Viewing Distance Support Seat Height The computer you purchased may have components Note which are different from those shown here Arranging your work area When you arrange your computer position your monitor and keyboard directly in front of you Place the mouse close to the keyboard so that you can use it without stretching or leaning over to one side The system unit is usually kept on the floor under or beside your desk Be sure to place it in an area that will not block the space you need to put your legs under the work surface Organize your desk to reflect the way you use work materials and equipment Place the things that you use most regularly such as a mouse or telephone within the easiest reach Xxix Choosing a chair You should adjust your chair so that your thighs are horizontal and there is support for your lower back Your feet should rest flat on the floor or a foot rest when you are seated and using your keyboard Positioning the monitor Place the monitor at a comfortable viewing distance You can also use the length of your arm to determine a comfortable viewing distance Adjust your monitor so the top of the screen is at or slightly below eye level Keep the screen clean For cleaning instructions refer to t
24. mat riel fonctionnera la satisfaction de l utilisateur Avant d installer ce mat riel l utilisateur doit s assurer qu il est permis de le raccorder aux installations de l entreprise locale de t l communications Le mat riel doit galement tre install en suivant une m thode accept e de raccordement L abonn ne doit pas oublier qu il est possible que la conformit aux conditions nonc es ci dessus n emp chent pas la d gradation du service dans certaines situations Les r parations de mat riel homologu doivent tre effectu es par un centre d entretien canadien autoris d sign par le fournisseur La compagnie de t l communications peut demander l utilisateur de d brancher un appareil la suite de r parations ou de modifications effectu es par l utilisateur ou cause d un mauvais fonctionnement Pour sa propre protection l utilisateur doit s assurer que tous les fils de mise la terre de la source d nergie lectrique des lignes t l phoniques et des canalisations d eau m talliques s il y en a sont raccord s ensemble Cette pr caution est particuli rement importante dans les r gions rurales Avertissement l utilisateur ne doit pas tenter de faire ces raccordements lui m me il doit avoir recours un service d inspection des installations lectriques ou un lectricien selon le cas AVIS L INDICE DE CHARGE IC assign chaque dispositif terminal indique pour viter toute su
25. option from the Configuration Setup Utility menu Like in the System Information menu the items displayed are not configurable 6 6 IBM Personal Computer User Guide Changing parameter settings In the Setup menus all configuration information that you can change is enclosed in brackets like these You cannot change any information that is not enclosed in brackets Use the up or down arrow keys to highlight options then press Enter to display a menu When changing the setting of a particular parameter highlight the setting then use the left or right arrow key to change the setting Refer to the section Setup parameters on page 6 7 for details on the configurable parameters in each menu Loading the default settings When you purchase an IBM personal computer it is already configured for use The original configuration settings also called factory or default settings are stored in the CMOS Setup includes an option Load Default Settings that lets you reload the original configuration at any time If you have made changes in Setup but would like to restore the default settings follow these steps 1 From the Configuration Setup Utility menu highlight the option Load Default Settings then press Enter A dialog box appears confirming if you want to load the default settings 2 Type Y to select Yes then press Enter 3 Highlight the Save amp Exit Setup option then press Enter A dialog box appears saying SAVE t
26. page 10 17 and take the action listed Note If the beep is a single long beep followed by two short beeps a video error has occurred and the BIOS cannot initialize the video screen to display additional information If the beep is a repeating single long beep there s a problem with the dynamic random access memory DRAM If you just added hardware and the computer will not start you might have a hardware problem Remove the new hardware and restart the computer to see if the problem is corrected If the problem is corrected you might have installed the new hardware incorrectly Reinstall your hardware For instructions on installing hardware in the system unit see Working with the hardware in the system unit on page 8 3 For instructions on installing options on the system board see Adding and replacing system board components on page 9 1 If you did not just install new hardware or the computer appears to start normally go to Step 3 Diagnosing and recovering from problems 10 3 Step 3 Yes Is anything displayed on the monitor There may be a problem with the system unit if An error message appears Find the error message in the section Error codes and messages on page 10 17 and take the action listed A box containing an error code and message appears Follow the instructions in the message For instructions on using Setup see Entering Setup on page 6 4 The image on the
27. suspend mode Setting power management features m Important If you only have USB devices connected you might not be able to wake the system once it has gone to a low power state With power management the computer and monitor if the monitor supports DPMS can be set to go into a reduced power state if they are inactive for a specified length of time e Time to Low Power When you enable Automatic Hardware Power Management you can use this option to specify the amount of time that the computer must be inactive before power management features take affect You can select from 5 minutes to 1 hour e System Power With this option you can select On if you want the computer to remain on or Off if you want the computer to shut down e Display You can use this option to select one of the following reduced power states Standby In this mode the screen is blanked but the screen image is restored immediately when any activity is detected Suspend In this mode the monitor uses less power than in Standby mode The screen is blanked but the screen image is restored within a few seconds after any activity is detected OFF In this mode the monitor power is turned off To restore power to the monitor you must press the monitor power switch On some monitors you might have to press the power switch twice If OFF is selected you must specify the Time to Display off You can select 5 minutes to 1 hour
28. the system unit When you see the IBM logo and the line message Press TAB to show POST screen F1 to enter SETUP press F1 to enter Setup and display the Configuration Setup Utility menu If you have previously set a power on password you are prompted to type in the password after you press the F1 key See Set Password on page 6 19 and Halt On on page 6 15 for information on setting changing and removing the password IBM Personal Computer User Guide Working with the Setup menus The Configuration Setup Utility menu appears immediately after you press F1 Configuration Setup Utility menu Configuration Setup Utility Select option e System Summary Product Data e Devices and I O Ports e Start Options e Date and Time Advanced Setup Power Management Setup e Clock Generator Configuration Load Optimized Defaults Set Password Save amp Exit Setup Exit Without Saving tMove Enter select Value F10 Save Esc Exit F1 Help The Configuration Setup Utility menu that you see on Note your computer may look slightly different from the menu shown here but the options will operate just the same The Configuration Setup Utility menu lists system configuration options When you select one of these options a menu for that option appears An option usually has only one menu although some can have more than one In options with multiple menus use the PgDn and PgUp keys to move fr
29. to change your monitor s refresh rate setting With any monitor you may want to customize one or more display properties Customizing display properties In Windows 98 you can change display options such as screen resolution number of colors refresh rate and the size of displayed characters If you need assistance while selecting display properties settings click the question mark in the upper right corner of the window Your mouse cursor will change into a question mark Then click on the area you would like information about If help information is available for the topic it will be display at that time To customize your display properties 1 Double click on the My Computer icon on your desktop 2 Inthe My Computer window double click on the Control Panel folder 3 Inthe Control Panel window double click on the Display icon 4 Inthe Display Properties window click on the Settings tab Getting started 4 3 In the Settings tab of the Display Properties window you can set the display properties Some of the properties you can set are e Colors Lets you specify the number of colors that can be displayed on the screen e Fontsize If you click on the Advanced button and then click on the General tab you can specify the size of the characters displayed on the screen You should generally use the default setting for font size because some programs are not designed to work with large fonts e Screen area Lets you s
30. write protected Make sure you are sending information to the correct drive Make sure there is space on the diskette for the information Try using a blank formatted diskette Make sure the drive power and signal cables are securely attached to the back of the drive For instructions on working in the system unit see Working with the hardware in the system unit on page 8 3 Make sure that the Diskette Drive parameter is enabled in Setup under Advanced Options Security Options Make sure the diskette is not write protected Make sure you are using the correct type of diskette Make sure the drive power and signal cables are securely attached to the back of the drive For instructions on working in the system unit see Working with the hardware in the system unit on page 8 3 Make sure Diskette Drive is not disabled in the BIOS STANDARD CMOS Menu Make sure the keyboard cable is correctly and securely connected to the keyboard port not the mouse port on the back of the system unit The keyboard port has this symbol next to it to help vou SEE Move your fingers across the keys Make sure no keys are stuck If you have a protector over your keyboard make sure that it allows typing Some do not Turn the system unit off wait 10 seconds and then turn the system unit on again Note If any of these problems continue after taking the actions listed see HelpWare s
31. 2 9 To find the machine type model number and serial Note number open the drive access door and look in the bottom right corner Additional support There are times you may need additional assistance after the 30 day Up and Running support period You may also require How to help and support as you use your computer IBM PC HelpCenter technicians can assist you for a fee For more information see How and when do purchase additional support on page 2 9 Hardware warranty service In some cases the computer that you purchased may not function as warranted If this happens during the period of your warranty the IBM PC HelpCenter will arrange for warranty service for IBM factory installed hardware Your computer is subject to the terms of the IBM hardware product warranty and IBM Program License Agreement which are included with your computer Please read these terms carefully If your computer needs to be serviced please provide the servicer with the Product Recovery and Diagnostics disc that came with your computer This will help the servicer to complete the required service If your computer is having a problem that is not covered by the warranty see How and when do I purchase additional support on page 2 9 If your call is not covered by 30 day Up and Running support or the warranty you will be required to provide a major credit card number for support Note 2 6 IBM Personal Computer User Gui
32. 6 5 Viewing system information and product data wee 6 6 Changing parameter settings 44444 6 7 Loading the default settings 0 0 ceeeseseecseceeeeeseeeeseeseeessaeseeeeeenseeeenee 6 7 Canceling GANGES eich cc stindervaaedscriandssehaucaastnatecutcade casetdurehicdasehandarssiad 6 8 Exiting Sep eiaa inao aaa aa aS AA Aaa aAa a hinana 6 8 SETUP para Meters suiii i E a a a E ri a E aT 6 9 Devices and 1 0 Ports iii 6 9 Start OPUONS rene desert aaaea E ee tebe sed arreter 6 12 Hal O Rs an ar acte ares a 6 15 Daten TIME ariii aiii iaka ei 6 15 Advanced Setup birni iisns eanais aen iia aa ieia 6 16 Power Management Setup ssssssssssirriisississisrisrisrinrisriirirnniieninninninrns 6 16 Clock Generator Configuration sssssssisisiisiisiisiiriririirierissisrisrisrieres 6 19 Set PaSSWOMd kasis rane a a a a a a ia 6 19 Using other configuration utilities eeesssisessssiiirrriririsririrsiiniesiesrnr 6 20 Part 4 Upgrading and replacing hardware Preparing to upgrade ss inisnisnnnnnnnnennnnnnnnnns 7 1 Evaluating your new hardware wo eeceeceeeeeeeeetee cette eeeeeteeeieeeteeeeeeneseaeeeas 7 2 For conflicts with system resources used by adapter cards oe 7 2 For conflicts with other system resources ossscssrcscicrirrrieni 7 2 Planning your hardware changes ccsecceccesseeseeeteeseeeeeeeeeesteesneesneeeeeeseeeneeenas 7 3 Recording your CHANGES 44 7 3 Resolving resource conflicts UV 7 4 USING Setup san inde ur end nine bata da ae 7 4 Using the Window
33. E Ann 2 1 What is IBM HelpWare oo eee eeceeeeeeeseeeeeneeeeeeeeeeeeeeesneeerneeeneaeeraes 2 1 Need quick help iic2 ae akan nhac aie mdr te 2 1 What can do on my OWN ooo eee eee eeeeeeeeeeeeaeeeeaeeeeaeeteeeeeaeeeeeneeenaes 2 2 How do get help electronically Electronic SUpport 2 2 5 dich aa Eata Aa a ei How and when do contact the IBM PC HelpCenter 00 0 ec eeeeeeeeeeeneeeee 2 5 What help can I get by telephone oe eeeceeeseeeeeeeeeeeteeteeeeeeeteeeeee 2 5 Before VOU callis asirini tiA nE antenne tentent 2 7 How and when do purchase additional support oo eee eect eteeteeeteeeteees 2 9 Purchasing additional HelpWare services oo eeeeeeeeeteeseeeseeteeteetaes 2 9 Express Maintenance si insinnisnnnnnennnnennnnnnennnnnes 3 1 Part 3 Controlling system settings Getting started in isnisnrnnnnnnnnnnnnnnnnenennnnnnnnennnnenne 4 1 Controlling Monitor SEttingS sosi srias esntennnnanrannenrertet inner enr AE D 4 2 Getting the best performance from your monitor sssssssrsssssssisr 4 2 Power saver feature iii 4 3 Changing display Settings jisi iiio ian aaia aaa 4 3 Controlling Volume ngenenin i E E EN E a 4 6 Adjusting the speaker volume VU 4 6 Getting Feady tD PriNEs sine amine het etre bed aa apananta tin talent en teste 4 7 Setting up communications ooo eect ete eee eee tte etteeeteeteeeteetettaeeeieteeeeneeenees 4 8 Connecting your modem to the telephone network scssssrsrereres 4 8 Configuring your communicati
34. E speed Modem information B 11 Modem response codes The following table lists the basic codes that the modem sends to your computer in response to the commands you type They are called response codes Table 5 Basic Response codes Digit code Word code Meaning 0 1 11 24 32 33 35 F4 OK Connect Ring No carrier Error No dial tone Busy No answer Connect xxxx Delayed Blacklisted Fax Data FC error Command was carried out without error Connected at 300 bits per second bps Ringing signal detected Carrier is lost or not heard Error in the command line Invalid command Command line exceeds buffer Invalid character format No dial tone during the time out period The line being called is busy The line being called did not answer within the time out period Connected at 2400 bps Dialing delayed Number is blacklisted Fax connection Data connection Fax error B 12 IBM Personal Computer User Guide S registers S registers are information storage areas inside the modem The AT command set uses the S registers to configure modem options Some S registers have default settings For normal modem operations the default settings are usually adequate However special circumstances may require you to change some defaults To change or read the value of an S register begin the command with the letters AT To read the value of an S register Use the ATSr command r regi
35. Fri 9am 9pm CET Mon Fri 9am 9pm CET Mon Fri 9am 9pm EST Australia 365 days a year 9am 10pm CET Mon Fri 12 noon 5 30pm CET Sat amp Sun Voice mail only 10am 1pm and 2pm 7pm CET Mon Fri 9am 9pm CET Mon Fri 9am 9pm CET Mon Fri 10am 1pm and 2pm 7pm CET Mon Fri 10am 1pm and 2pm 7pm CET Mon Fri 9am 9pm GMT Mon Fri 24 hours a day 365 days a year Response times may vary These services may be available for a fee For more information about additional services see How and when do purchase additional support on page 2 9 2 8 IBM Personal Computer User Guide How and when do purchase additional support Purchasing additional HelpWare services During and after the warranty period for your computer you can purchase additional HelpWare services Our Enhanced PC Support service includes assistance with the following items e assistance with installing configuring and using selected applications e using the operating system e setting up and using multimedia drivers You can purchase support in the following ways All of the following support options are available in all countries unless otherwise noted In most countries Note all available options are payable by credit card only In Australia all options are payable by credit card cheque or money order 900 number In the United States and Canada to receive immediate support from an IBM PC HelpCen
36. Management menu to enable and disable features that automatically turn on your computer You must also select the startup sequence you want to use for the type of power on event selected Wake on LAN If you have remote network management software and a Wake on LAN supported network adapter you can use the IBM developed Wake on LAN feature When you set Wake on LAN to Enabled your computer will turn on when it receives a specific signal from another computer on your local area network LAN For more information see the documentation that comes with your network adapter 14 Type 6344 User Guide Update e Modem Ring Detect If your computer has a wake on ring supported modem and you want the computer to turn on automatically when a ring is detected on the modem set this feature to Enabled e Wake Up on Alarm With this feature you can specify a date and time at which the computer will be turned on automatically This can be either a single event a daily event or a weekly event e PCI Wake Up If this setting is enabled your computer turns on in response to wake up requests from PCI devices that support this feature To set automatic power on features follow these steps 1 Start the Configuration Setup Utility program see Starting and using the Configuration Setup Utility program on page 3 2 Select Power Management and press Enter 3 Select Automatic Power On and press Enter 4 Select the menu item for the featu
37. Password and press Enter 4 To delete an administrator password select Delete Administrator Password and go to step 8 on page 9 8 Type 6344 User Guide Update 5 To set an administrator password type your password press Down Arrow and type your password again 6 At Power On Password Changeable by User select Yes or No Press Left Arrow or Right Arrow to toggle between selections If you select Yes and an administrator password is set the power on password can be changed without having to enter the administrator password If you select No and an administrator password is set the power on password cannot be changed unless the administrator password is entered 7 Select Change Administrator Password and follow the instructions on the screen 8 Press Esc until you return to the Configuration Setup Utility program menu 9 Before you exit from the program select Save Settings from the Configuration Setup Utility program menu 10 To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen Erasing a lost or forgotten password Important If possible record the configuration information of your computer before moving the Clear CMOS Recovery Jumper To erase a lost or forgotten password 1 Turn off the computer and all attached devices 2 Unplug the power cord 3 Remove the cover 4 Locate the Clear CMOS Recovery Jumper on the system board See
38. Personal Computer Types 2196 2197 and 6344 User Guide Note Before using this information and the product it supports be sure to read the general information under Appendix D Warranty on page D 1 First Edition March 2000 The following paragraph does not apply to any state or country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE References to IBM products programs or services do not imply that IBM intends to make them available outside the United States This publication could contain technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be made in later editions IBM may make improvements and or changes in the product s and or program s at any time Request for copies of this publication and for technical information about IBM products should be made to your IBM Authorized Dealer your IBM Marketing Representative or your IBM Retailer Address comments about this publication to the IBM HelpCenter Copyright International Business Machines Corporation 2000 All rights reserved Note to U S Government Users Documentation related to restricted rights Use duplication or disclosure
39. README TXT file or other file with the TXT extension Sometimes this file might be named after the operating system such as WIN98 TXT The text file contains information on how to reinstall that device driver or Use the Add New Hardware program located in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled in this manner If the device subfolder contains a file with an INF extension you can use the Add New Hardware program In the Add New Hardware program when prompted for the device driver you want to install click Have Disk and Browse Then select the appropriate device driver file from the Recovery and Diagnostics CD or Inthe device subfolder look for a SETUPEXE file Double click the SETUREXE file and follow the instructions on the screen Diagnosing and recovering from problems 10 21 Recovering factory installed programs and files Your IBM computer comes with preinstalled system and program files If you accidentally erase any of these files or if some of these files become corrupted when you install a new program you can recover them To recover lost or corrupted files that were installed at the factory you need the Recovery and Diagnostics CD ROM that came with your computer The preinstalled software is licensed not sold The licenses to preinstalled software allow you to make a backup copy to prevent accidental loss or destruction of the software To protec
40. Setup Use the settings for in this menu item to enable or disable the Universal Serial Bus USB functions USB Controller Select enabled if you will be using USB devices USB Keyboard Support Select enabled to use a USB keyboard The USB Controller must also be set to enabled Select disabled to use a keyboard that connects to the standard keyboard connector IDE drives setup PIO Programmed Input Output Each IDE drive controller can support up to two separate drives IDE drives have a master slave relationship which are determined by the cabling configuration used to attach them to the controller Your system supports two IDE controllers a primary and a secondary so you have the ability to install up to four separate IDE drives PIO means Programmed Input Output Rather than have the BIOS issue a series of commands to control a transfer to or from the disk drive PIO allows the BIOS to tell the controller what it wants and then lets the controller and the processor perform the complete task by themselves PIO provides increased efficiency Your system supports five modes numbered from 0 to 4 which primarily differ in timing When Auto default is selected the BIOS selects the best available mode for the following four setup items IDE Primary Master PIO IDE Primary Slave PIO IDE Secondary Master PIO IDE Secondary Slave PIO 6 10 IBM Personal Computer User Guide Ultra DMA Direct Memory Access Ultra DMA prov
41. a machine Il incombe au responsable de l installation de v rifier le branchement Si vous devez installer un adaptateur ou une rallonge faites appel un professionnel pour ne pas risquer de cr er une rupture dans le circuit de mise la terre Un socle de prise de courant incorrectement reli l alimentation lectrique du b timent peut tre l origine d une lectrocution Pour viter tout risque de choc lectrique Ne manipulez aucun cordon et n effectuez aucune op ration d installation de maintenance ou reconfiguration de ce produit au cours d un orage Les cordon d alimentation du pr sent produit et de tous les appareils qui lui sont connect s doivent tre branch s sur des socles de prise de courant correctement c bl s et mis la terre Le courant lectrique circulant dans les c bl s de communication et les cordons t l phoniques et d alimentation est dangereux pour viter tout risque de choc lectrique respectez les consignes de la pr sente section pour connecter et d connecter des cabl s lors de l installation du retrait ou de l ouverture du panneu de ce produit Protection contre les risques d lectrocution Pour vous pr munir contre les risques d lectrocution respectez les consignes ci apr s Ne branchez l ordinateur que sur un socle de prise de courant pr sentant la tension ad quate Ne branchez le cordon d alimentation sur le socle de prise de courant qu apr s avoir connect t
42. able 3 Page 1 of 4 Network related settings To configure Select Comments 2 Automatic Power On 3 PCI Wake Up and press Enter 4 Enabled or Disabled If you select Enabled continue to the next step 5 Startup Sequence 6 Primary or Automatic Go back to the main menu 7 Start Options Startup Sequence 9 The first second third and fourth primary startup devices 10 Automatic Power On Startup Sequence 11 The first second third and fourth startup devices 90 Remote 1 System Security Enable Remote Administration 2 Remote Administration Administration to allow 3 Enabled or Disabled POST BIOS updates over the LAN Ethernet 1 Start options adapter 2 Network Setup 3 Network boot F12 option 4 Enabled or Disabled Automatic 1 Start Options You might not be able to Power On 2 Startup Sequence select four startup devices Startup 3 Automatic Power On for your model Sequence Startup Sequence 4 Enabled or Disabled If you select Enabled continue to the next step 5 Select the first second third and fourth startup devices Wake on LAN 1 Power Management You might not be able to select four startup devices for your model 16 Type 6344 User Guide Update Table 3 Page 2 of 4 Network related settings To configure Select Comments Wake on PCI 1 Power Management You might not be able to 2 Automatic Power On select four startup devices 3
43. able or Disable to control writing to your diskette or other removable media drives To set Security Profiles by Device 1 Start the Configuration Setup Utility program see Starting and using the Configuration Setup Utility program on page 3 2 From the Configuration Setup Utility program menu select System Security and press Enter 3 Select Security Profile by Device and press Enter 4 Select the desired devices and settings and press Enter 5 Press Esc twice to return to the Configuration Setup Utility program menu 6 Before you exit from the program select Save Settings from the Configuration Setup Utility program menu 7 To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen 6 Type 6344 User Guide Update Using passwords You can use passwords to provide security for your computer and data You can set two kinds of passwords a power on password and an administrator password You do not have to set a password of either type to use your computer However if you decide to set one read the following sections before you do so Using a power on password The power on password feature deters unauthorized persons from gaining access to your computer With a password set when you enter the password it does not appear on the screen If you type the wrong password you receive a screen message telling you so When you type the correct password the keyboard a
44. age xiii before you remove the cover of the system unit if included with the model you purchased Connecting your computer To connect your computer 1 Turn off the computer and any external devices such as a monitor or printer that have their own power switches 2 Attach a signal cable to each external device such as a monitor or printer and then connect the other end of the signal cable to the computer 3 Attach communication cables such as modem cables or network cables to the computer Then attach the other ends of the cables to properly wired commu nication outlets 4 Attach the power cords to the computer and any external devices such as a monitor or printer and then connect the other ends of the power cords to prop erly grounded electrical outlets 5 Turn on the computer and any attached devices that have their own power switches To avoid shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm The power cord must be connected to a properly wired and grounded receptacle Any equipment to which this product will be attached must also be connected to properly A Danger wired electrical outlets Electrical current from power telephone and communications cables is hazardous To avoid shock hazard use the steps described in this section to connect and disconnect cables when installing moving or
45. ages on page 10 17 This section lists the BIOS error codes and messages and their respective corrective actions IBM Diagnostic Programs on page 10 20 This section tells you how to use the Recovery and Diagnostics CD if you lose the factory installed programs in your computer Diagnosing and recovering from problems 10 1 Before you panic some simple fixes Step 1 Are the power indicator lights on the system unit and monitor lit Yes Power is reaching the system unit and monitor Go to Step 2 a Press the power button on the system unit and monitor to make sure No they are turned on b Make sure your system unit and monitor cables are correctly and securely connected Make sure the system unit and monitor power cords are plugged into electrical outlets The Setup poster shows how the cables and cords should be connected c Make sure the electrical outlets you are using are not controlled by a wall or dimmer switch d If you are using a multiple outlet device for example a power surge protector or power strip make sure it is plugged in and turned on If the problem continues refer to the Quick problem solving chart on page 10 6 10 2 IBM Personal Computer User Guide Step 2 Did the system unit beep after it was turned on Yes more than once No There is a problem with the system unit Find the error code or message in the section Error codes and messages on
46. al cable connectors When you install a drive of any type you must attach the signal cable also called the data cable from the drive to a connector on the system board The following table identifies each connector on the system and the type of drive that uses the connection Note that the first two connectors are for IDE ATA ATAPI drives such as hard disk drives and CD ROM drives while the third connector is for diskette interface drives such as diskette drives or tape drives If the machine type of your system is 2196 use the following illustration to identify the signal cable connectors on your system board System board connector Interface type Type of drive using the connector Primary IDE J4 IDE ATA ATAPI Preferred location for the hard disk drives Secondary IDE J5 IDE ATA ATAPI Preferred location for a CD ROM drive Diskette J14 Standard diskette Diskette and tape drives If the machine type of your system is 2197 or 6344 use the following illustration to identify the signal cable connectors on your system board System board connector Interface type Type of drive using the connector Primary IDE J11 IDE ATA ATAPI Preferred location for the hard disk drives Secondary IDE J12 IDE ATA ATAPI Preferred location for a CD ROM drive Diskette Floppy 1 Standard diskette Diskette and tape drives When attaching a drive signal cable to any of these connectors take note of the pin 1 indicator usually marked by colou
47. ard disk CD ROM or any other IDE drives Select and configure I O devices such as serial parallel USB and video devices e Enable disable or configure the power management modes e Customize startup options Set date and time e Create or change a power on password Enable or disable cache options and ROM shadowing e Set resource assignments for PCI adapter cards and other system devices Load Setup default settings BIOS Setup configuration 6 3 Entering Setup When the computer is on Follow these steps to enter Setup when the computer is on 1 Save all open files and close all running applications 2 Click on the Start button from your Windows 98 desktop 3 4 Click on the Shut Down option From the window that appears click on the option Restart the computer and then click on OK When you see the IBM logo and the line message Press F1 to enter Setup press F1 to enter Setup and display the Configuration Setup Utility menu Note You cannot enter Setup after the Power On Self Test POST is complete If you have previously set a power on password you are prompted to type in the password after you press the F1 key See Set Password on page 6 19 and Halt On on page 6 15 for information on setting changing and removing the password When the computer is off Follow these steps to enter Setup when the computer is off 1 2 3 6 4 Turn on your monitor Turn on
48. ata that is not backed up to diskette or another hard drive exit from this program and make a backup of your data Diagnosing and recovering from problems 10 23 10 24 IBM Personal Computer User Guide Part 6 Technical reference This part contains technical information you might need if you upgrade your computer s hardware It contains the following appendices Appendix A Specification tables on page A 1 This appendix contains specific memory address interrupt channel and port specifications It also includes a list of the system board connectors and their corresponding functions Appendix B Modem information on page B 1 This appendix contains descriptive information about modems including AT command set information you can use if you decide to operate your modem from a DOS command line Appendix C Monitor terminology on page C 1 This appendix contains definitions of some of the terms generally used to describe monitor characteristics Appendix D Warranty on page D 3 This appendix contains the information of warranty Appendix A Specification tables Memory module placement This memory module placement table shows you how to place dual inline Memory modules DIMMs into the sockets labelled DIMM1 Bank 0 and DIMM Bank 1 Refer to the section Identifying system board parts machine type 2193 on page 9 2 for the location of the DIMM sockets Table 1 Memory module placement DIMM Bank 0 DIMM Ban
49. ation program The modem is designed to operate at common DTE speeds ranging from 300 bps to 115 2K bps All commands and data must be issued to the modem using one of the valid DTE speeds Command format All commands must begin with the AT prefix followed by the command letter and ended with the Enter key Spaces are allowed in the command string to increase command readability but are ignored by the modem during command execution All commands may be typed in either upper or lower case but not mixed A command issued without any parameters is considered as specifying the same command with a parameter 0 Example ATL Enter This command causes your modem to lower its speaker volume Modem information B 5 AT commands Table 1 AT commands Command Function A Answers incoming call Al Repeats the last command given Note Do not precede by AT or follow by Enter D 0 9 A D and L last number redial P pulse dial T tone dial W wait for second dial tone V switch to speakerphone mode pause wait for five seconds of silence flash return to command mode after dialing EO Commands echo disabled E1 Commands echo enabled Escape characters switch from data mode to command mode HO Modem on hook hang up H1 Modem off hook make busy 10 Firmware and device ID Checksum code B 6 IBM Personal Computer User Guide Table1 AT commands Continued Command Function 12 ROM test 13 Fi
50. blems but it is most effective at diagnosing software problems For instructions on using PC Doctor for Windows see Starting PC Doctor for Windows on page 10 20 IBM Enhanced Diagnostics This program is located on the Product Recovery and Diagnostics CD IBM Enhanced Diagnostics is independent of the Windows operating system installed on your computer Although it can diagnose some software problems it is most effective at diagnosing hardware problems IBM Enhanced Diagnostics is generally used under any of the following conditions When computer problems prevent you from using PC Doctor for Windows When PC Doctor for Windows and other diagnostic methods have not been successful in isolating a problem suspected to be hardware related In most cases you will want to run PC Doctor for Windows first If PC Doctor for Windows does not detect an error run IBM Enhanced Diagnostics This provides the most thorough and effective way of diagnosing a software or hardware problem Save and print the log files created by both versions of diagnostics If you are unable to isolate and repair the problem yourself you will need the logs when you call IBM and speak to a technical support representative The log file created by PC Doctor for Windows is automatically saved in C PCDR DETAILED TXT Starting PC Doctor for Windows To start PC Doctor for Windows do the following 1 Click Start 2 Select Programs 3 Select PC Doctor for Win
51. board components on page 9 1 This chapter contains instructions for working with the hardware components on your system board Chapter 7 Preparing to upgrade To upgrade your computer s hardware you can add or replace cards drives or some system board components If you take the time to evaluate your new hardware and plan your hardware changes you can reduce the effort required to make the changes For instance the type of hardware you plan to add or replace determines whether you begin with your computer turned on or off As you prepare to add or replace hardware in your system unit follow the instructions in these sections Evaluating your new hardware on page 7 2 e Planning your hardware changes on page 7 3 e Resolving resource conflicts on page 7 4 Opening the system unit on page 7 5 Looking inside the system unit on page 7 7 Preparing to upgrade 7 1 Evaluating your new hardware The documentation that came with your new hardware should contain information about required settings and the instructions on how to install the hardware Study the documentation carefully If the documentation refers you to information about your computer s I O addresses system interrupt requests IRQs or DMA channel assignments see Appendix A Memory module placement For conflicts with system resources used by adapter cards If you install new hardware in your system it might attempt
52. cing hardware components on your system board Part 5 Troubleshooting This part contains information to help you respond to problems with the hardware software and features installed in your computer at the factory It contains the following chapter e Chapter 10 Diagnosing and recovering from problems on page 10 1 This chapter provides troubleshooting information including error code and message interpretations It also includes information to help you recover factory installed programs and files Part 6 Technical reference This part contains technical information that you might need if you upgrade your computer s hardware or use a modem It contains the following appendices e Appendix A Specification tables on page A 1 This appendix contains specific memory address interrupt channel and port specifications It also includes connector information e Appendix B Modem information on page B 1 This appendix contains information about modems including AT command set information that you can use if you decide to operate your modem from a Windows 98 DOS box prompt Appendix C Monitor terminology on page C 1 This appendix contains definitions of some of the terms generally used to describe monitor characteristics Appendix D Warranty on page D 3 This appendix contains the IBM hardware product warranty for your computer The book also contains an index Using this book 1 3 Where to
53. computers have a modem already installed If your computer came with a modem all you have to do is connect the modem to a telephone line You may also connect a telephone to the modem if ithas two RJ 11C jacks The system firmware is already configured to load the modem drivers and software once you have made the connections If your computer does not have a modem but you intend to install one see the documentation that came with the modem for installation instructions and reference information Modem information B 1 If present the modem that came with your computer is a V 90 bps modem It serves as a communications peripheral capable of high speed data transfer and fax Your modem is compatible with the following standards e V 90 K56 Flex V 34 33600 bps e V 32bis 14400 bps V 32 9600 bps e V 22bis 2400 bps e V 22 1200 bps Bell 212A 1200 bps V 23 1200 75 bps e V 21 300 bps Bell 103 300 bps e V 17 14400 bps FAX e V 29 9600 bps FAX e V 27ter 4800 bps FAX e V 21 channel 2 300 bps FAX TIA EIA 578 Class 1 fax command set e IS 101 voice command set e V 42bis data compression e V 42 error correction MNP5 data compression TIA EIA 602 AT command set e V 8 start up sequence e MNP2 4 error correction Personal Computer 99 logo B 2 IBM Personal Computer User Guide Operating your modem You can perform common modem functions such as dialing file trans
54. control program as described in the User Guide you can also use the volume control available on most powered speakers BIOS Setup configuration The following information replaces the BIOS Setup configuration information in Chapter 6 BIOS Setup configuration and elsewhere in your computer User Guide The Configuration Setup Utility program is stored in the electrically erasable programmable read only memory EEPROM of your computer Using this program you can view and change the configuration settings of your computer regardless of which operating system you are using Note that the settings you select using your operating system might override any similar settings in the Configuration Setup Utility program 2 Type 6344 User Guide Update Starting and using the Configuration Setup Utility program To start the Configuration Setup Utility program 1 If your computer is already on when you start this procedure you must shut down the operating system turn off the computer wait a few seconds until all in use lights go off Do not use Ctrl Alt Del to restart the computer 2 Press and hold F1 while turning on the computer If you have not set a password the Configuration Setup Utility program menu is displayed If you have set a password the Configuration Setup Utility program menu is not displayed until you type your password at the prompt and press Enter Note that the Configuration Setup Utility program is started
55. csecastenscacstnachdavae aa aaa ia aa renier n es cadens 8 13 Adding and replacing system board components sssssssnssunnnnnnnnnnnnnnnnn 9 1 Identifying system board parts machine type 2196 oe eeeeeeteeesteeeees 9 2 Locating system board jumpers and connectors machine type 2196 9 4 Identifying system board parts machine type 2197 and 6344 wee 9 5 Locating system board jumpers and connectors machine type 2197 ANG S44 DT A A A EAA A T 9 7 Card connector and jumper information sssssssseissississisrisiisiesinsinrinninninnenns 9 8 Identifying adapter card connectors ssssssssrsissisiisiisiesinsinrinrinrinrinnenns 9 8 S tting a JUMPED imoriissriri siiin ans ae e aa 9 8 Upgrading the system memory 4 9 9 Installing memory modules oo eee ee eet eeetteeeteetteeteeteeeteeeneeenees 9 9 REMOVING memory modules UV 9 10 Verifying the system memory oc eeceeceeeeete ete eteeeteeeteeteettteetaeeeeeeeeeeee 9 10 Replacing the system battery 4 9 11 Updating the CMOS settings in Setup VV 9 13 Part 5 Troubleshooting Diagnosing and recovering from problems sseseseeseeenseeesseeeneeees 10 1 Before you panic some simple FIXES oo eee cee cece eeeeeeeeeteeteeteeteeeneeeneees 10 2 vi IBM Personal Computer User Guide Quick problem Solving chart wo einen 10 6 Solving hardware and software problems oo eee eeeeeeeeeeetteetteeeeeeeeetee teen 10 7 Solving hardware problems cceccsssecesseesseceeseeseeeeeeessnessaseeenee
56. ctory It includes the following chapters e Chapter 4 Getting started on page 4 1 This chapter contains instructions for making adjustments to the monitor and the system volume settings on your computer It also provides information to help you connect your computer to a printer or to the Internet Chapter 5 Power management features on page 5 1 This chapter describes the software shutdown and suspend features of your computer for more efficient power management It also tells about the monitor standby feature under Windows 98 Chapter 6 BIOS Setup configuration on page 6 1 This chapter provides instructions for using the Setup Utility where you can view or change your system s configuration Part 4 Upgrading and replacing hardware This part contains information to help you add to or change the hardware that was installed in your computer at the factory It contains the following chapters Chapter 7 Preparing to upgrade on page 7 1 This chapter contains information to help you prepare to add or replace adapter cards drives and system board components in your system unit Chapter 8 Adding and removing adapter cards and drives on page 8 1 This chapter contains instructions for adding and removing adapter cards and drives e Chapter 9 Adding and replacing system board components on page 9 1 1 2 IBM Personal Computer User Guide This chapter contains instructions for adding and repla
57. d Using the Windows 98 Start menu Follow these steps to bring the system in standby mode using Windows 98 1 From your Windows 98 desktop click on the Start button 2 Click on the Shutdown option 3 Click on the Stand by option 4 Click on OK Using the power button Windows 98 enables you to set your power button to one of two modes shutdown or standby Your computer is preset to the shutdown mode To change the power button mode do the following 1 From the Windows desktop click on the Start button 2 Select Settings then click on Control Panel 3 Double click on the Power Management icon The Power Management Properties window opens 4 Click on the Advanced tab 5 Inthe Power button area locate the When I press the power button on my computer field select either Shutdown or Standby and then click on OK Power management features 5 3 After making the necessary setting change in Setup you can use the power button to enter system Standby mode by pressing the button for less than four seconds while the computer is on The above step works only when the system is Note already on Take note of the following when using Standby feature When the system is in normal on state e Pressing the power button for more than four seconds turns off the system power e Pressing the power button for less than four seconds brings the system into Standby mode Any normal IRQ event such as a modem ring in
58. d the default Setup setting 662 Floppy disk s fail 40 1 Floppy Type dismatch Check the BIOS Setting Note If any of the errors persist after performing the listed corrective actions see HelpWare support and services on page 2 1 for information on obtaining service Diagnosing and recovering from problems 10 17 Table 4 Error codes and messages Continued Error codes Error messages Corrective actions 1701 Determine if the hard disk is defined correctly in BIOS Setup 2 Check the hard disk drive cable connection 3 Check the hard disk drive Hard disk s diagnostics fail T 1762 Primary master IDE has 1 changed Primary slave IDE has changed 2 Secondary master IDE has 3 changed Secondary slave IDE has 4 changed Make sure the System Boot Drive parameter in the Startup Options of BIOS Setup is not set to Drive A only Load the default settings in Setup Insert a system diskette into the diskette drive and reboot the system Ensure the diskette drive configuration setting in BIOS Setup is correct 5 Check the power to the hard disk drive Check the Diskette Drive oo 1780 Primary master hard disk fail Load the default settings in Setup Check the IDE drive jumper Check the power to the IDE drive Check the IDE cable connection Check the IDE drive O1 ND 1781 Primary slave hard disk fail Load the default settings in Setup 1782 Secondary master
59. de Before you call The information in the following three steps will provide the IBM PC HelpCenter technical support representative with valuable information that will assist him or her when handling your call It will also help reduce the amount of time it takes to diagnose problems and answer questions 1 Register your computer with the online IBM Registration form that came installed on your computer 2 If possible run both the DOS version and the Windows version of PC Doctor Diagnostics Save and print the log files created by both the DOS and Windows versions of diagnostics so that you can provide these for the technical support representative to review The log file created by the Windows version is automatically saved in C PCDR detailed txt For information on how to use the PC Doctor Diagnostics refer to IBM Diagnostic Programs on page 10 20 3 Ifyou have not already done so you will be required to register your computer the first time you contact IBM You will be required to provide the following information Neme Address Telephone number Machine type and model located on the front panel behind the door Serial number located on the front panel behind the door Registrationnumber when you receive one Date of purchase e description of the problem e exact wording of any error messages e system hardware and software configuration information for your system If your call is not cover
60. de A resolution setting associated with a vertical frequency setting and sometimes a color setting For example 640x480 at 75 Hz 256 colors horizontal frequency Rate in kilohertz KHz at which each line on the screen is drawn interlaced Method of producing an image by drawing only alternating lines until the entire image is completed noninterlaced Method of producing an image by drawing each line one after the other until the entire image is completed This method produces less flicker than the interlaced method pel or pixel A picture element A small rectangle or portion of an image that together with other pels make up the entire image resolution The number of pels required to display an image horizontally and vertically For example 640x480 means 640 pels horizontally and 480 pels vertically SVGA Super video graphics array A video standard that provides some of the higher text and graphics resolutions vertical frequency Rate in hertz Hz at which the entire image is drawn on the refresh rate screen Also called refresh rate Monitor terminology C 1 C 2 IBM Personal Computer User Guide Appendix D Warranty Refer to the printed warranty provided wirth your computer Note connector 2 8 7 Internet 4 12 connecting through the Internet Setup Wizard 4 13 connecting through The Microsoft Network 4 12 IRQs A 6 M memory map A 1 A 3 memory modules see DIMMs installing 9 9 memory module
61. de by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate NOTICE The LOAD NUMBER LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the sum of the LOAD NUMBERS of all the devices does not exceed 100 xxii IBM Personal Computer User Guide Etiquette d homologation du minist re des Communications du Canada AVIS L tiquette du minist re des Communications du Canada identifie le mat riel homologu Cette tiquette certifie que le mat riel est conforme a certaines normes de protection d exploitation et de s curit des r seaux de t l communications Le minist re n assure toutefois pas que le
62. dows 4 Click PC Doctor for Windows For additional information about running PC Doctor for Windows refer to the PC Doctor for Windows help system 10 20 IBM Personal Computer User Guide Starting the IBM Enhanced Diagnostics program To start the IBM Enhanced Diagnostics program do the following 1 Insert the Product Recovery and Diagnostics CD into the CD ROM drive 2 Shut down your operating system and turn off your computer and any attached devices Wait for the power light to turn off 3 Turn on all attached devices then turn on your computer 4 When you see the Main Menu use the arrow keys to select System Utilities then press Enter 5 From the System Utilities menu select Run Diagnostics and press Enter 6 From the menu bar select Diagnostics and press Enter 7 Select Run Normal Test and press Enter Reinstalling device drivers When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only if you know that it is necessary to do so to correct a problem with your computer Copies of the device drivers that come preinstalled on your IBM computer are located on the Recovery and Diagnostics CD in a folder called INSTALLS If you need to reinstall a device driver refer to the INSTALLS folder on the CD and choose the appropriate device subfolder Reinstall the device driver using one of the following methods Inthe device subfolder look for a
63. e expansion slot cover which cannot be reinstalled and screws that you removed prior to the installation of the adapter card 8 4 IBM Personal Computer User Guide If you disconnected any cables to gain access to the adapter card connector on the system board reconnect the cables Removing adapter cards If you are permanently removing the factory installed modem or replacing the modem with a different type use the Windows Add Remove Software feature in the Control Panel to remove the modem software You must remove the modem software before removing the modem or installing a different modem Note Follow these steps to remove an adapter card 1 2 Position the system unit so that the card is accessible to you If the adapter card has cables disconnect them Be sure to take note of where the cables are connected You will have to reconnect these cables when you reinstall the card Remove the adapter card screw Firmly hold the adapter card and carefully pull it from the card connector If you are not reinstalling the adapter card reinstall all other hardware and screws that you removed prior to the removal of the adapter card Adding and removing adapter cards and drives 8 5 Removing and adding drives Your computer has four drive bays to accommodate various types of drives See the section Looking inside the system unit on page 7 7 for the location and description of the drive bays Identifying sign
64. e of one of the printers it can emulate in this list e The default port for your printer Select the LPT1 Printer port option Getting started 4 7 Setting up communications If your computer has a fax data modem it can communicate with other computers and fax machines Some IBM personal computers have a modem already installed However if your computer package comes with a modem butit is not installed open the system and install the modem first Refer to sections Opening the system unit on page 7 5 and Adding and removing adapter cards on page 8 4 for instructions Before your computer can use its modem you must complete the procedures in the following sections Connecting your modem to the telephone network Configuring your communications software Connecting your modem to the telephone network Modems are designed to operate over the public switched telephone network PSTN or PSN This is an analog network commonly used by most households Connect the modem to an analog network only If you are not sure about your telephone line contact your local telephone company Before you connect your modem to a telephone network read the safety notices in Safety information on page xi e Excessive voltages can occur on telephone lines especially during lightning storms To avoid any possible damage to sensitive electronic parts unplug the computer and the telephone cords during such storms Attention S
65. e separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an IBM authorized dealer or service representative for help Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Proper cables and connectors are available from IBM authorized dealers IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation xxiv IBM Personal Computer User Guide Responsible Party International Business Machines Corporation New Orchard Road Armonk NY 10504 Telephone 1 919 543 2193 Tested To Comply C With FCC Standards FOR HOME OR OFFICE USE This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de classe B est conforme la norme NMB 003 du Canada European Community Directive Conformance Statement This product is in conformity with the protection requirements of EU C
66. e these You cannot change information that is not surrounded by brackets Exiting from the Configuration Setup Utility program When you finish viewing or changing settings press Esc until you return to the Configuration Setup Utility program menu Depending on where you are in the program you might have to press Esc several times to get back to the Configuration Setup Utility program menu If you want to save the changes or settings select Save Settings before you exit Otherwise your changes will not be saved Using Security Profiles by Device Setting Security Profiles by Device enables you to control which devices require a password before they start up You can set three classes of devices to request a password before they will start up e Removable media such as diskette drives and CD ROM drives e Hard disk drives e Network devices You can set these devices to request a user password an administrator password or not require a password at all This way if you have a power on or administrator password set for your system you can set these devices so that they will not prompt you for a password at start up so that you need only enter your password when your operating system prompts you for its password You can set IDE Controller to Enable or Disable to control access to the hard disk You can set Diskette Drive Access to Enable or Disable to control access to the diskette drive You can set Diskette Write Protect to En
67. ear 2000 challenge and the readiness status of IBM computers is available at www ibm com pc year2000 Check periodically for updated information THE DATA IN THIS DOCUMENT OR RELATED COMMUNICATIONS IS PROVIDED ON AN AS IS BASIS FOR INFORMATION PURPOSES ONLY IN ADDITION ALL WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE xxvii This communication and other past and present information provided by IBM regarding Year 2000 and products and services offered by IBM are Year 2000 Readiness Disclosures under the Year 2000 Information and Readiness Disclosure Act of 1988 a United States statute enacted on 19 October 1998 IBM s Year 2000 Internet Web site pages have been and will continue to be IBM s primary method for communicating Year 2000 information about IBM products and services Information regarding non IBM products and services are Republications under the Act based on infomation supplied by other companies about the products and services they offer IBM has not independently verified the contents of these republications and takes no responsibility for the accuracy or completeness of information contained within them The references to certain software vendors products in this notice do not imply that other software vendors products preinstalled in or included with the purchase of your IBM computer are Year 2000 ready Contact each software vendor
68. ed by 30 day Up and Running support or the hardware product warranty you may be required to provide a major credit card number for support You will not be billed if itis determined that your call is covered under the Up and Running support or the IBM hardware product warranty HelpWare support and services 2 7 Please be at your computer when you call If your country or region is not listed contact your IBM reseller or IBM marketing representative Country Region Phone Number Australia 13 14 26 Austria 1546 325 102 Belgium Dutch 02 714 4504 Belgium French 02 714 3503 Canada 1 800 565 3344 Denmark 3525 6904 Finland 09 2294 3004 France 01 6932 4004 Germany 069 6654 9004 Ireland 01 8159208 Italy 02 4827 7003 Luxembourg 298 977 5058 The Netherlands 020 504 0530 New Zealand 0800 446 149 Norway 2 305 0304 Portugal 01 791 5147 Spain 91 662 4261 Sweden 08 632 0051 Switzerland French 0848 80 55 00 Switzerland 0848 80 55 00 German Switzerland Italian 0848 80 55 00 UK 01475 555 001 US and Puerto Rico 1 919 517 2800 Hours of Operation 9am 9pm EST Australia 365 days a year 10am 1pm and 2pm 7pm CET Mon Fri 9am 9pm CET Mon Fri 9am 9pm CET Mon Fri 24 hours a day 7 days a week excluding holidays 9am 9pm CET Mon Fri 10am 7pm CET Sat 8am 8pm CET Mon Fri 9am 9pm CET Mon Fri 10am 1pm and 2pm 7pm CET Mon Fri 9am 9pm GMT Mon Fri 10am 1pm and 2pm 7pm CET Mon
69. eesinee 10 7 Solving software problems 4 10 13 Solving modem problems UV 10 15 Error codes and messages ins 10 17 IBM Diagnostic Programs oo eeeeeeeeeeeeteeceeeeeetee eter eieeteeseeeeneesieeteeeneseneeeeeas 10 20 Recovering factory installed programs and files ee eeeeeeeeeeteeeeeteeteeeaes 10 22 Part 6 Technical reference Appendix A Specification tables ns A 1 Memory module placement Vs A 1 Memo Ma prassa ana tases fctarea dates iacetasectetarinss Aa aia A r A a A 3 System input output addresses sssssssssirsiisississisrisrisisisrirrininnieninninninres A 4 SyStem Interrupts mesiras ana ani a ai enna denen A 6 DMA channel aSSIQNMent ee eeeceeeceeeeetteeteeeteeeteeeeeeeeeseeesneeetaeeteeeneeeneeeeeas A 7 Serial port addresses iii A 8 Connector MUM CUONS ah aani na enr ir net Ti nait ter A 9 Appendix B Modem information nn B 1 MOGOMMCAUUCES 25 eniiteruestsahesagindesccestontdsabeed secbashisaleeddvehastdvupodesalcetivadaeddachees B 1 Operating your modem 4 B 3 Using the Auto Answer feature cecesscsecsseeesseessesseesssaeseneeeneeeesinee B 3 Disabling Call Waiting 44 B 4 Modem commands in B 5 Executing commands 0 eee eect eeeetee cnet tte eteeeeeeeeeeneeetaeteeeteeteeeeee B 5 Command format asesina iernii a enia a aa B 5 AT commands ssis esi case memes ai ata ain Taa ain trente Oi TY AAAA AN TANDE B 6 Detail for AMS CONTOS sinusite B 9 Extended AT COMMAMAS sssssssissisiisirsissinsisrisrisiininsiirinrrinieni
70. em out of Standby mode 3 Make sure that the system unit and monitor power cords are securely plugged into electrical outlets 4 Make sure that the cables are correctly and securely connected to the system unit 5 Check for a blown fuse tripped circuit breaker or power failure 6 Unplug the system unit power cord from the electrical outlet wait 10 seconds and then plug the power cord back into the electrical outlet If the computer does not start immediately push the power button on the system unit 7 If you have added hardware inside the system unit make sure the power cable connectors are securely attached Note If any of these problems continue after taking the actions listed see HelpWare support and services on page 2 1 for information on obtaining service Diagnosing and recovering from problems 10 7 Table 1 Hardware problems Continued If the problem is Here s what to do Can t enter password 1 Make sure you are typing the correct password 2 Make sure the keyboard cable is correctly and securely ary Can t read information on diskette or CD connected to the keyboard port not the mouse port on the back of the system unit The keyboard port has this symbol next to it Eam Make sure you are using the correct type of diskette Make sure the diskette is formatted correctly Make sure the diskette or CD is inserted into the drive correctly Make sure the CD is clean
71. emove it 3 Carefully raise the retaining clip and insert the new battery with the symbol facing out 4 Insert a new 3V lithium battery CR2032 into the socket and press it down until the securing clip clicks and locks the battery in if you replace the system battery you need to reset the system date and time in Setup Make sure you insert the battery with the Important positive side on top A plus sign indicates the positive side Adding and replacing system board components 9 11 Follow these steps 1 Enter Setup See Entering Setup on page 6 4 2 From the Configuration Setup Utility menu select Standard CMOS Setup 3 Set the date and the time 4 Exit Setup and save the change 5 Use the left arrow key to select Yes then press Enter to save the settings in CMOS You can also change the time and date from the Windows 98 desktop 1 Double click on the My Computer icon 2 Double click on the Control Panel icon 3 From the Control Panel double click on the Date Time icon to display the items for changing the date and time 4 Make the necessary changes then click on the OK button 9 12 IBM Personal Computer User Guide Updating the CMOS settings in Setup When you add system board components such as system memory modules your system s Basic Input Output System BIOS detects the hardware changes and updates the CMOS settings automatically However if you replace or remove components you m
72. eninninres B 10 V 42bis COMMANAS occ eeeeseeeeeeteeetteeeeeteettteecteeteeeeeeeteeseeeaeeeeeneseeeegs B 11 Modem response codes sciicesseccsncsecvencctecncveseesseessenctetersceedesnsie teen ceetewnsterinnses B 12 SAFEQISTOIS os EE OT B 13 Appendix C Monitor terminology ns C 1 vii Appendix D Warranty ccccsesseesseeesseesssneesseeesseeeaseeesseenenenesseeeenseeeaseeenees viii IBM Personal Computer User Guide Notices References in this publication to IBM products programs or services do not imply that IBM intends to make these available in all countries in which IBM operates Any reference to an IBM product program or service is not intended to state or imply that only IBM s product program or service may be used Any functionally equivalent product program or service that does not infringe any of IBM s intellectual property rights may be used instead of the IBM product program or service Evaluation and verification of operation in conjunction with other products except those expressly designated by IBM are the user s responsibility IBM may have patents or pending patent applications covering subject matter in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to the IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A IBM makes no representations whatsoever about any non IBM Web site When yo
73. ently programmed To customize a Rapid Access Button 1 From the windows desktop click Start 2 Select Settings and then click Control Panel 3 Double click Keyboard Rapid access The Rapid Access Keyboard Customization program starts 4 Follow the instructions on the screen To learn more about the Rapid Access keyboard click Help 4 12 IBM Personal Computer User Guide Chapter 5 Power management features Your computer is compliant to ACPI Advance Control Power Interface and the APM Advance power Management functions It will enter a power saving mode according to the power management option you specify You can set up the power management option in the BIOS Basic Input Output system Setup menu or in Windows 98 See Power Management Setup on page 6 16 for setting power management through the BIOS Your computer supports the following power management features Software shutdown Your computer can be powered off using either Windows 98 or the power button on the front of the system To avoid data loss it is recommended that you use Windows 98 when you shut down the computer The power indicator light is off when the computer is shut down System standby This feature allows you to put your computer into a low power state and then resume operation from where you left off You can put the system into standby mode using the Windows 98 Start menu or using the power button See Chapter 5 Using the power b
74. ere may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak xiii Lithium battery notice Your computer uses lithium batteries There may be Caution a risk of fire explosion or burns if the batteries are handled incorrectly To ensure safety Do not recharge disassemble heat or incinerate a lithium battery e Replace the battery with an identical or equivalent type lithium battery Do not throw or immerse the battery in water Discard used lithium batteries according to local country dispositions Regulatory safety notice for the CD ROM and DVD ROM drive This notice contains required safety information about the CD ROM DVD ROM drive in your computer if included with the model you purchased The CD ROM DVD ROM drive is a Class 1 laser product and Class 1 laser products are not considered to be hazardous The design of the laser system and CD ROM DVD ROM drive ensures that during normal operation there is no exposure to laser radiation above Class 1 level Please note that the CD ROM DVD ROM drive does not contain any user adjustable or serviceable parts Service on this drive should only be performed by a trained service provider xiv IBM Personal Computer User Guide Laser compliance statement Some IBM Personal Computer models are equipped from the factory with a CD ROM or DVD ROM drive CD ROM DVD ROM drives are also sold separatel
75. ers This section contains information about which calls you will be charged for and which calls you will not You will be required to register your computer to receive telephone support Make sure you write down your date of purchase and keep your receipt in a safe place You may be required to present your proof of purchase to receive service under your hardware product warranty Note 30 day Up and Running support If you have questions about setting up your system we re here to help Within the first 30 days that you have your computer you can call us at no additional charge to ask questions about e setting up your system and attaching a monitor and printer e starting the preinstalled operating system e starting the preinstalled and bundled software programs Long distance charges might apply We will calculate the 30 days from the date of purchase HelpWare support and services 2 5 Software technical support If you need help setting up or installing the preinstalled or bundled software programs during the 30 day Up and Running support period technical support representatives will help you install or reinstall the software that came with your computer if necessary They will ensure that the program is successfully installed so you can start the program Support for your how to questions about software programs is available for a fee For more information see How and when do purchase additional support on page
76. ertain number of rings To set the number of rings replace n with any number from 1 to 255 If you do not have a voice modem turn Auto Answer off when you are not using your modem Otherwise callers will be greeted with the modem tone To turn Auto Answer off use the command ATSO 0 Modem information B 3 In some communications software programs you may need to select the Auto Answer On or Auto Answer Off option to turn off the auto answer feature If you are using Auto Answer with a fax software Note program setting a high number of rings will allow you to answer the telephone before the fax modem does If your computer came with fax software already installed use the fax software documentation included in the fax software online Help for additional information Disabling Call Waiting If you use the Call Waiting feature on your telephone you may want to disable it while using your modem With Call Waiting communications can be interrupted when a second call is waiting to be answered To disable Call Waiting contact your telephone company Different telephone companies have different procedures for disabling this feature Also some telephone companies cannot disable Call Waiting Your telephone company business office should be able to tell you the procedures and dialing sequence required to disable Call Waiting A dialing sequence is similar to a command you type on your computer For example in some areas the fo
77. es Remove the hardware you installed and restart the computer l Does the computer still have the problem gt No l Yes From Windows run the PC Dr for Windows program Use the Quick Test Diagnostics option See Starting PC Doctor for Windows on page 10 20 for details The hardware you added may need to be setup differently or may be incompatible Diagnostics ee Starting PC Dr for Windows on page 10 20 for details Did the computer pass the test T PR Run the diagnostics program on the Recovery and Diagnostics CD Use the Run Normal Test option See Starting the Enhanced Diagnostics Program on page 10 21 for details Did the computer ai all hardwawre tests ui my You do not have a hardware problem See the Support Information section You may have a hardware problem First see Solving hardware and software problems on page 10 7 If this does not fix the problem see the Support Information section You may have a hardware problem First see Solving hardware and software problems on page 10 7 If this does not fix the problem see the Support Information section IBM Helpware can help See the Support Did the computer pass the test N No T Run the diagnostics program on the Recovery and Diagnostics CD Use the Run Normal Test option See Starting the Enhanced Diagnostics Program on page 10 21 for details Did the computer pass all the hardware tests N Ni
78. es include electronic mail news groups BBS World Wide Web and a lot more Follow these steps to connect to the Internet through the IBM Internet Connection Services 1 Click on the Netscape icon or on the Internet Explorer icon on your Windows 98 desktop If you don t find the Netscape icon on your desktop proceed to the next section The Microsoft Network 2 When the IBM Internet Connection Services screen appears click on Sign up to display the online instructions on how to set up your computer 3 Follow the online instructions If you need assistance press the F1 key to display the online help 4 10 IBM Personal Computer User Guide The Microsoft Network You can also use a Windows 98 program to configure a dial up connection to The Microsoft Network Follow these steps if you want to become a member of The Microsoft Network 1 From the Windows 98 desktop double click on the Setup MSN Internet Service icon 2 Follow the online instructions If you need assistance press the F1 key to display the online help The Internet Connection Wizard Your computer comes with a program that guides you through the steps for connecting to the Internet You can use this program called a wizard to set up an Internet connection using The Microsoft Network or any other service provider Follow these steps to use the Internet Connection Wizard 1 From the Windows 98 desktop click on the Start button 2 Select Programs
79. es c bles de l cran par exemple l ordinateur Branchez tous les c bles d interface par exemple un c ble t l phonique sur des socles de prise de courant correctement mis la terre Branchez les cordons d alimentation sur des socles de prise de courant correctement mis la terre Mettez l ordinateur sous tension ainsi que tout p riph rique connect disposant d un interrupteur d alimentation D branchement de l ordinateur Pour d brancher l ordinateur proc dez comme suit 1 Mettez l ordinateur hors tension ainsi que tout p riph rique connect disposant d un interrupteur d alimentation xvii 2 D branchez tous les cordons d alimentation des prises de courant 3 D branchez tous les cables cable de t l phone par exemple de leurs prises 4 D branchez tous c bles de l ordinateur les cordons d alimentation les c bles d entr e sortie et tous les autres c bles qui pourraient y tre connect s Votre ordinateur est quip de piles au lithium Prenez garde aux risques d incendie d explosion ou de br lures li s une mauvaise utilisation des piles Respectez les consignes de s curit suivantesy Ne rechargez pas la pile ne la d montez pas ne l exposez pas la chaleur et ne la faites pas br ler jon Arenuenl Ne la remplacez que par une pile identique ou de type quivalent Ne la jetez pas l eau Pour le recyclage ou la mise au rebut des piles au lithium report
80. es that were installed in your computer at the factory It contains the following chapters Chapter 4 Getting started on page 4 1 This chapter contains instructions for making adjustments to monitor and volume settings on your computer It also provides information to help you connect your computer to a printer or to other computer systems such as the Internet Chapter 5 Power management features on page 5 1 This chapter describes the software shutdown and Standby features of your computer for more efficient power management It also tells about the monitor standby feature under Windows 98 Chapter 6 BIOS Setup configuration on page 6 1 This chapter provides instructions for using the Configuration Setup Utility through which you can view or change your system s configuration Chapter 4 Getting started When you purchased and set up your IBM Personal Computer it was ready for you to use the first time you turned it on However as you begin to use your computer you might want to make adjustments to your monitor and volume settings for optimal comfort and performance You might also connect your computer to a printer or the Internet This chapter contains the following sections to help you make these adjustments and connections Controlling monitor settings on page 4 2 Controlling volume on page 4 6 Getting ready to print on page 4 7 Setting up communications on page 4 8 Config
81. esses for each of the system board Input Output 1 0 functions You may want to use this information if you install an adapter card that requires you to set I O addresses Table 3 System input output addresses Address range hexadecimal Function 000 00F DMA controller 1 020 021 Interrupt controller 1 040 043 System timer 060 060 Keyboard controller 8742 061 061 System Speaker 070 071 CMOS RAM Address and Real Time Clock 081 08F DMA controller 2 0A0 0A1 Interrupt controller 2 0C0 0DF DMA controller 2 OF 0 OF F Math Co Processor 170 177 Secondary IDE 1F0 1F7 Primary IDE 200 207 Game Port 278 27F Parallel Printer Port 2 2F8 2FF Serial Asynchronous Port 2 378 37F Parallel Printer Port 1 3F0 3F5 Floppy Disk Controller 3F6 3F6 Secondary EIDE A 4 IBM Personal Computer User Guide Table 3 System input output addresses Continued Address range hexadecimal Function 3F7 3F7 Primary EIDE 3F8 3FF Serial Asynchronous Port 1 OCF8 Configuration Address Register OCFC Configuration Data Register 778 77A Parallel Printer Port 1 Specification tables A 5 System interrupts This table shows the system Interrupt Requests IRQs and their functions You may use this information if you install an adapter card that requires you to setIRQs An IRQ function that has a device name in parenthesis might not be available on all models In some cases the device listed uses the IRQ Table 4 System interrupts Re ea EG Functio
82. ez vous la r glementation en vigueur No d tachez pas le bloc d alimentation de son Danger support et ne retirez aucune vis du bloc d alimentation Veillez mettre l ordinateur et l cran hors tension ion Atenton avant de proc der leur nettoyage Consignes de s curit relatives au modem Lors de l utilisation de votre mat riel t l phonique il est important de respecter les consignes ci apr s afin de r duire les risques d incendie d lectrocution et d autres blessures e N intallez jamais de cordons t l phoniques durant un orage Les prises t l phoniques ne doivent pas tre install es dan des endroits humides except si le mod le a t con u cet effet xviii IBM Personal Computer User Guide e Ne touchez jamais un cordon t l phonique ou un terminal non isol avant que la ligne ait t d connect e du r seau t l phonique Soyez toujours prudent lorsque vous proc dez l intallation ou la modification de lignes t l phoniques e Si vous devez t l phoner pendant un orage pour viter tout risque de choc lectrique utilisez toujours un t l phone sans fil En cas de fulte de gaz n utilisez jamais un t l phone situ proximit de la fuite Consignes relatives la pile au lithium Votre ordinateur est quip de piles au lithium Prenez garde aux risques d incenijdie d explosion ou de br lures Il s a une mauvaise utilisation des piles Respectez le
83. f you plan to add both an adapter card and a drive install or replace the drive before you install or replace the adapter card If you also plan to make hardware changes on the system board see Chapter 9 and finish your work with the system board before continuing to work with the drives and adapter cards To add or remove adapter cards or drives in the system unit complete the instructions in the following sections e Adding and removing adapter cards on page 8 4 e Removing and adding drives on page 8 6 Adding and removing adapter cards and drives 8 3 Adding and removing adapter cards The system board includes three PCI adapter card connectors only the low profile PCI cards will fit Make sure that you have followed the proper procedure in Opening the system unit on page 7 5 This ensures that you discharge the static electricity that you may have accumulated Note Installing adapter cards Your computer provides expansion slots for PCI adapter cards only Follow these steps to install an adapter card 1 Remove the screw that secures the expansion slot cover Then remove the expansion slot cover 2 Align and insert the adapter card into the adapter card connector 3 Secure the card with the screw that you removed in step 1 4 If your card has cables connect the cable or cables from the adapter card to the correct connection on the system board or CD ROM drive 5 Reinstall all hardware except for th
84. fer and faxing using the modem communications software that came with your computer For information about configuring communications software See Configuring your communications software on page 4 11 It is still possible for you to perform the basic modem functions using the AT commands from the Windows 98 DOS box prompt A list and description of all the AT commands appear in the section AT commands We strongly recommend however that you perform all modem operations through the modem communications software since it is designed to eliminate the inconvenience of using the AT commands Modem software allows you to operate the modem by simply selecting command items from onscreen menus Most modem communications software programs also Nore allow you to send specific AT commands to the modem Using the Auto Answer feature If you use a modem communications software program it may require your modem to be set for Auto Answer The Auto Answer feature lets your computer answer calls from another computer automatically Your modem communications software determines how the modem operates with Auto Answer Some fax programs do not require you to type an AT command to turn Auto Answer on or off For specific instructions see the user s guide that came with the communications software To start the Auto Answer feature from your communications software use the command ATSO n This command tells the modem to answer a call after a c
85. find more information The following publications and online documentation contain more information about your computer Setup Poster This poster contains instructions to help you unpack set up and start using your computer Online documentation Your computer comes with different types of online documentation The software that came preinstalled on your computer may include online tutorials and exercises that can help you learn how to use your computer Help is also available as you use your software In most software you can press F1 for help From the Windows 98 desktop you can search for specific help topics about your computer To start the Windows 98 help system follow these steps 1 Click on the Start button on your desktop 2 Move your mouse pointer to the Help option and click on it 1 4 IBM Personal Computer User Guide Part 2 Support information This part contains the various support and services the IBM HelpCenter provides This part contains the following chapters Chapter 2 HelpWare support and services on page 2 1 This chapter contains details on the IBM HelpWare support and services It tells you what to do in case you need computer related assistance or information Chapter 3 Express Maintenance on page 3 1 This chapter contains information about the Express maintenance service available in some countries Chapter 2 HelpWare support and services The following support and service information
86. from the network until the problem has been corrected or until you are sure the equipment is not malfunctioning No customer repairs are possible to the modem xxi 7 The modem may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Contact your state public utility commission or corporation commission for information 8 When ordering network interface NI service from the Local Exchange Carrier specify service arrangement USOC RJ11C Canadian Department of Communications certification label NOTICE The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be ma
87. fy that the remaining drives are installed as intended Select Devices and I O Ports from the Configuration Setup Utility menu to verify drive settings on page 6 2 Normally BIOS will auto detect the HDD and CD ROM drive at the POST stage and show them on the screen Adding and removing adapter cards and drives 8 13 8 14 IBM Personal Computer User Guide Chapter 9 Adding and replacing system board components To work with the hardware components on the system board you must first unplug the system and remove the system unit cover Before removing the cover or working with internal components review Safety information on page xi If you have not removed the cover from your system unit see Opening the system unit on page 7 5 To access the section of the system board that you need to work with you may have to remove adapter cards and drives With the system board exposed you can work with the connectors system memory modules and the system battery Once you have completed your hardware changes and put the cover back on your system unit you might need to enter the BIOS Configuration S etup Utility to update the settings The system board varies with the machine type Please comprehend the machine type before you want to identify the parts and connector of the system board The following sections contain instructions for working with the hardware components on your system board e Identifying system board parts machi
88. ge the font size some programs do not support large fonts Large fonts may cause words to appear cut off or pushed together If attaching a monitor other than an SVGA monitor you may need to change the Screen area in Display Properties to 640 x 480 pixels and set the Palette to 16 colors to prevent the image from scrolling blinking or flashing Read Is anything displayed on the monitor on page 10 4 in the chapter Diagnosing and recovering from problems for the steps to restart your computer in Save mode and reconfigure your monitor Using the Windows Help function to select display properties Windows Help provides instructions for choosing monitor settings To select display properties follow these steps 1 2 From the Windows 98 desktop click on the Start button Click on Help The Windows Help folder appears Click on the Index tab In the first box type monitor The second box will automatically display a list of tasks related to the monitor Click on the task you want then click on the Display button for instructions Getting started 4 5 Controlling volume Depending on your model your computer might have more than one way of controlling volume e Front panel thumbwheel models equipped with front audio connectors only The volume control software that came with your computer This is the only control that will affect the volume of the speakers provided with your computer On t
89. gnated as Year 2000 ready as distributed include but are not limited to the following software products or certain national language versions or service releases of such software products Product Web site address AOL by America Online http Awww aol com info year2000 html CompuServe by CompuServe httq www compuserve com content cs_y2kfaq asp Interactive Services Internet Explorer 3 x 4 x by Microsoft http www microsoft com technet topics year2k default htm Netscape Navigator 3 x 4 0x Netscape http www netscape com products year2000 index htm Office Small Business Edition by Microsoft http www microsoft com technet topics year2k default htm Prodigy Internet Prodigy Communications Windows 95 by Microsoft Windows 98 by Microsoft Windows NT Workstation 4 0 by Microsoft http y2k prodigy net http www microsoft com technet topics year2k default htm http www microsoft com technet topics year2k default htm http www microsoft com technet topics year2k default htm xxvi IBM Personal Computer User Guide The software products listed above are applicable to a variety of IBM computer products and not all of them might be included with your particular IBM computer model Contact the software vendor directly for the most current information about the Year 2000 status of their products The software vendors Web sites are often the best source of current information Software vendors p
90. hard disk fail O1 D O1 ND Check the IDE dr Check the power Check the IDE cable connection Check the IDE dri ive jumper to the IDE drive ve Load the default settings in Setup Check the IDE dr Check the power Check the IDE cable connection Check the IDE dri ive jumper to the IDE drive ve Note If any of the errors persist after performing the listed corrective actions see HelpWare support and services on page 2 1 for information on obtaining service 10 18 IBM Personal Computer User Guide Table 4 Error codes and messages Continued Error codes Error messages Corrective actions 1783 Secondary slave hard disk fail 1 Load the default settings in Setup 2 Check the IDE drive jumper 3 Check the power to the IDE drive 4 Check the IDE cable connection 5 Check the IDE drive 8602 PS 2 Mouse error OR no PS 2 1 Determine if the mouse is connected mouse present properly and is defined correctly in BIOS Setup Note If any of the errors persist after performing the listed corrective actions see HelpWare support and services on page 2 1 for information on obtaining service Diagnosing and recovering from problems 10 19 IBM Diagnostic Programs Your computer comes with two diagnostic programs e PC Doctor for Windows This Windows based diagnostic program is preinstalled on your computer PC Doctor for Windows can diagnose some hardware pro
91. he CD ROM drive at the front of the system unit Your system may not have this volume control If your system has this control it will only control the headphones volume if the headphones are plugged into the CD ROM drive front panel jack This control has no effect on the speakers The control you use depends on whether you are listening to sound through the speakers or the headphones Adjusting the speaker volume The volume of the speakers is controlled by a software volume control program provided with your computer You can access the volume control program using either of the following methods e Rotate front panel thumbwheel models equipped with front audio connectors only e Click on the speaker icon on the Windows 98 taskbar located at the bottom right corner of the Windows desktop This method allows you to control the overall volume e Click on Start select Programs select Accessories select Entertainment and then click on Volume Control This method starts the master Volume Control window which allows you to adjust the volume of each audio device individually If no sound comes from your speakers you might have the volume set too low or the mute function activated 4 6 IBM Personal Computer User Guide Getting ready to print After you have attached your printer to your computer as described on the Setup poster you need to install the correct printer driver for the operating system you are using A printer dri
92. he documentation that came with your monitor If you place the monitor near window consider using curtains or blinds to minimize glare from sunlight Also be sure to keep the monitor perpendicular to the windows to reduce glare when the curtains or blinds are open Try to avoid placing the monitor directly in front of a window Use dim room lighting If you need more light on your work you should position the light so it shines on your work surface but not onto the monitor screen Use the monitor controls to adjust the screen s brightness and contrast levels to a comfortable level You may have to do this more than once a day if the light in the room changes For monitor control adjustment instructions refer to the documentation that came with your monitor When your eyes focus on a specific object for a long period of time they may become tired If you spend a lot of time looking at your screen remember to take frequent breaks Look up periodically and focus on an object that is further away This will give the muscles in your eyes a chance to relax Positioning the keyboard XXX Make sure the keyboard height is comfortable for typing When you type the keyboard should be positioned so that your arms are relaxed and comfortable and your forearms are roughly horizontal Your IBM Personal Computer User Guide shoulders should be relaxed and not hunched up Type with a light touch keeping your hands and fingers relaxed Your
93. he manner in which the monitor is blanked This selection will cause the system to turn off the V H SYNC Blank vertical and horizontal synchronization ports and write blanks to the video buffer Blank Screen This option only writes blanks to the video buffer DPMS Supported Initial display power management signaling Activity Monitor MODEM Use IRQ Use this setting to select the IRQ to be used by the modem Choices 3 4 5 7 9 10 11 NA HDD Ports Activity When set to Enabled any activity taking place at the hard disk or diskette drive will awaken the computer from a powered down standby state COM Ports Activity When set to Enabled any activity taking place at any of the COM ports serial ports or modem will awaken the computer from a powered down standby state LPT Ports Activity When set to Enabled any activity taking place at the parallel port will awaken the computer from a powered down standby state VGA Activity When set to Enabled any activity taking place through the video controller will awaken the computer from a powered down standby state BIOS Setup configuration 6 17 You can specify any of the interrupt requests IRQs in the following list as being exempt from causing the system to enter into or awaken from a power management state An I O device signals the operating system by causing an IRQ to occur When the operating system is ready to respond to the request it interrupts itself and performs t
94. he service Choice Enabled IRQ3 COM2 IRQ4 Available IRQ5 Audio e IRQ6 Diskette drive IRQ7 LPT1 IRQ8 RTC Alarm IRQQ IRQ2 Redirect IRQ10 e IRQ11 Reserved Reserved IRQ12 PS 2 Mouse IRQ13 Coprocessor e IRQ14 Hard disk e IRQ15 Reserved Automatic Power On Use this setting to define automated methods of waking up the computer wake up when the modem senses an incoming ring e wake up at a future time e wake up when the LAN senses an incoming data packet wake up when the PCIPME signal is active e wake up when any key in key board is pressed You can also define the power button override function You can make the system power off instantly or after the power button is pressed for four seconds 6 18 IBM Personal Computer User Guide ACPI suspend Type This setting determines the suspend type S1 POS Power on suspend S3 STR Suspend to RAM Clock Generator Configuration The settings in this function allow you to change the clock rate of CPU SDRAM DIMM and PCI bus Set Password In this option you can set up a password to restrict access to the Setup Utility or to your system You can also change or remove the password If you set up a password for entering setup you must type this password each time you want to enter the Setup utility If you do not type the correct password you cannot enter Setup If you set up a system password you must type this
95. ides a faster data transfer rate between the IDE devices and your system than the conventional DMA mode You can enable it by selecting the Auto option or disable it by selecting disable IDE Burst Mode This setting determines the acceleration of data transfer for IDE devices IDE Data Port Post Write This setting determine the data transfer in the manner of post write feature IDE HDD Block Mode This setting determines the automatic detection of the optimal number of block Read writes per sector that the hard drive could support Video Setup Select this menu item to modify the video settings Init Display First Use this setting to specify which video subsystem to initialize first PCI slot Specifies a video card in a PCI slot Onboard Specifies the video subsystem on the system board System Shared Memory Size Use this setting to select whether 4MB 8MB 16MB 32MB or 64MB of system memory is to be used by video PS 2 Mouse Detect Function Use this setting to determine whether or not the power on self test will check to see if a mouse is attached to the mouse connector BIOS Setup configuration 6 11 Onboard FDD Control Use this setting to enable or disable the diskette drive floppy disk drive controller Game Port Address This setting determines the game port I O address Midi Port Address This setting determines the game port I O address Midi Port IRQ This setting determines the midi port IRQ Interrupt Request
96. ight receive a message that asks you to verify if the automatic detection changed the configuration correctly To verify or correct the system configuration settings enter Setup See the section Entering Setup on page 6 4 Adding and replacing system board components 9 13 9 14 IBM Personal Computer User Guide Part 5 Troubleshooting This part contains information to help you respond to problems with the hardware software and features installed in your computer at the factory This part contains the following chapter e Chapter 10 Diagnosing and recovering from problems on page 10 1 This chapter provides troubleshooting information including error code interpretations It also includes information to help you recover factory installed programs and files Chapter 10 Diagnosing and recovering from problems This chapter can help you if your computer stops operating or displays error messages It covers the following major topics Before you panic some simple fixes on page 10 2 This section lists some common problems that you might encounter while operating your computer Quick problem solving chart on page 10 6 This flow chart will help you diagnose system problems that you may have with your computer Solving hardware and software problems on page 10 7 The tables in this section list some common hardware and software problems It includes corrective actions for each problem Error codes and mess
97. ing system other than Windows 98 You can resolve most of these conflicts by using Setup or the Windows 98 Device Manager to change serial port addresses See Serial Port Setup on page 6 9 or Resolving resource conflicts on page 7 4 for more information A 8 IBM Personal Computer User Guide Connector functions The following table includes the specific functions of the connectors Refer to the section Locating system board jumpers and connectors machine type 2193 on page 9 4 for an illustration of the connector locations Table 7 Connector functions Connector Function BAT1 Battery socket J1 ATX Power connector J2 CPU FAN J4 Hard Disk connector Primary IDE J5 CD ROM Drive connector Secondary IDE J6 Video Bridge DFP connector J7 USB and LAN connector J9 DIMM Connector 1 J10 DIMM Connector 2 J11 PCI Slot 1 J12 PCI Slot 2 J13 PCI Slot 3 Specification tables A 9 Table 7 Connector functions Continued Connector j14 J15 J16 J17 J18 J19 J20 J21 Function Floppy Diskette connector Power Switch Printer COM 1 and VGA connector PS 2 Keyboard and Mouse Power and HDD LED CD Audio in connector Game port audio in audio out and MIC connector Passive speaker connector A 10 IBM Personal Computer User Guide The following table includes the specific functions of the connectors Refer to the section Locating system board jumpers and connectors machine type 2194 or 6345 on page 9 7
98. ion Setup Utility program 5 Using Security Profiles by Device 6 Using passwords wou oe bs ana o g ER ae a amp 7 Using a power on password 7 Using an administrator password 8 Other settings in the Configuration Setup Utility program 10 Changing keyboard speed 10 Setting video memory amount 10 Setting the startup sequence 10 Setting remote administration 11 Interrupt and DMA resources 11 Power management features 12 Quick reference for network related settings 15 Adding and replacing system board components 18 Identifying system board components 19 Removing the battery 20 Update Applicability This update applies if the connectors and the connector symbols on the rear of the computer resemble the following figure lt A Inr 2 ON 00000 lt gt 0000 oOo 000000000000 o oo a Te ooo000 a Attaching speakers Only powered speakers can be used on these models If speakers were supplied with your computer follow the instructions that come with the speakers to attach them to your computer In addition to controlling the speaker volume with the software volume
99. ion to change the resource used by the new hardware If the resource for the new hardware cannot be changed change the resource for the modem card in the Device Manager Setting modem card configurations If your computer is equipped with a modem follow these steps to view the interrupt request resources or change the I O addresses and memory range for the installed modem card 1 Right click on the My Computer icon and select Properties 2 Inthe System Properties window click on the Device Manager tab 3 Click on View devices by type 4 Do one of the following To change or view the I O addresses or view the interrupt request assignment double click on the modem list item to expand the list Then continue with step 5 To change or view the memory addresses or view the interrupt request assignment double click on the HCFMODEM list item to expand the list Then continue with step 5 5 Double click on the Modem item appearing in the expanded list 6 Inthe Modem Properties window click on the Resources tab If you need help in using the Device Manager press the F1 key to view the online help You must restart your computer before any Device Manager changes can take effect 8 2 IBM Personal Computer User Guide Working with the hardware in the system unit If you have not removed the cover from your system unit review Safety information on page xi and then see Opening the system unit on page 7 5 I
100. is enclosed in brackets like these You cannot change information that is not surrounded by brackets When working with the Configuration Setup Utility program menu you must use the keyboard Refer to the following table for the keys used to accomplish various tasks 4 Type 6344 User Guide Update Keys Function Ae asl Use these arrow keys to move among menu items until the item you want is highlighted Use these arrow keys to display and toggle among choices for a menu item Enter Press this key to select a highlighted menu item Esc Press this key to exit from a menu after viewing or making changes to the settings in the menu Use this key in some menus to increase the numerical value of a setting Use this key the minus or hyphen key in some menus to decrease the numerical value of a setting 0 9 Use these number keys in some menus to change the numerical value of a setting F1 Press this key for help on a selected menu item F9 Press this key if you changed and saved the setting of a selected menu item and you want to restore the setting that was active before you made the change F10 Press this key to return the setting of a selected menu item to a default value Note Active keys are displayed at the bottom of each screen not all of the above keys are active on every menu In the Configuration Setup Utility program menus the configuration information you can change is enclosed in brackets lik
101. is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp Contents NOC COS yn saco TAT TTA UE CE ES i Conventions used in this book Safety INfOrMAliOn zu finite Mtn dindatn dda tated Aida ii INSTAN ATOME RUN es ee SE Soe EC An Dd a ee a ee xii Safety while working with hardware eeceeseeeeseeeeeneeeseeeeeeeeseersaeees xii Lithium battery notice i Regulatory safety notice for the CD ROM and DVD ROM drive xiv Laser compliance statement cece eeseeeeeeeeeneeseneeeeneeeeeeeeneeeeneeee XV Consignes de s curit 0 2 ee eeeeeeeseseeeeeeeeeeeeeeeeeeeneeeseeeeeeeeeeneeeteeneneieeees xvii Consignes de s curit lors de la manipulation du mat riel xvii Regulatory notices iii initie a a a xxi North American Federal Communications Commission FCC SEELE a E EEE E E xxiv European Community Directive Conformance Statement XXV laeo ETna Ti E E E E RaND Re RMS T ERNST ST ARE es XXV Year 2000 Notice Information ccccccccceeeeceeeeeeneeeeeeeneeesecaeeeseeneeeeesseeees xxvii rgOnNOoMICS te AE E E E ne xX X Part 1 Learning about this book Using this DOOK ieaie roa uaran naa aaea aaea aranda aaa ea aaiae 1 1 How this book is organized VV 1 1 Where to find more information ccccccccceeececeeeeneeeeeeneeeeeeeaeeeeeeteeeeseeaeeeees 1 4 Part 2 Support information HelpWare support and services iii 2 1 What do ldo first nine RNA NN RAR
102. ith PCMCIA drive adapter 7 8 IBM Personal Computer User Guide Chapter 8 Adding and removing adapter cards and drives Before you begin working with the hardware inside your system unit read the following sections e Evaluating your new hardware on page 7 2 This section contains the information you need to understand about potential system resource conflicts Your new hardware might attempt to use a resource that is already assigned to other hardware Planning your hardware changes on page 7 3 This section contains important information about planning for hardware changes and recording changed hardware settings You can avoid repeated steps if you follow the recommendations in this section Resolving resource conflicts on page 7 4 This section will help you prevent potential system resource conflicts when you install additional adapter cards or drives Adding and removing adapter cards and drives 8 1 Resolving conflicts with installed adapter cards If you purchased a computer with an installed modem card this section can help you resolve some potential conflicts between your new hardware and the modem card If after installing a new hardware option the modem or new hardware option does not work use the Windows 98 Device Manager to compare the resources used by the installed modem card and the new hardware option If both devices attempt to use the same resource refer to the new hardware s documentat
103. ive power and signal cables are appears securely attached to the back of the hard disk drive For instructions on working in the system unit see Removing and adding drives on page 8 6 3 Insert the Recovery and Diagnostics CD ROM into the CD ROM drive and restart the computer Follow the instructions on your screen to restore the operating system files to your computer s hard disk Note If any of these problems continue after taking the actions listed see HelpWare support and services on page 2 1 for information on obtaining service Diagnosing and recovering from problems 10 11 Table 1 Hardware problems Continued If the problem is Here s what to do Printer error 1 Make sure the printer is turned on 2 Make sure the printer cable is correctly and securely connected to the printer and to the parallel printer port on the back of the system unit The printer port has this symbol next to it to help you fl 8 Make sure the printer power cord is securely connected to an electrical outlet 4 Make sure the printer is ready for printing If the Ready light is on but not flashing the printer is ready 5 Make sure the correct printer driver is selected in the software if required For instructions on selecting a printer driver see Getting ready to print on page 4 9 6 Make sure the paper and the cartridge containing the print material ink ribbon or toner are loaded correctly 7 Turn
104. k 1 16M NONE 32M NONE 64M NONE 128M NONE 16M 16M 32M 16M 64M 16M 128M 16M 16M 32M 32M 32M 64M 32M TOTAL Memory 16M 32M 64M 128M 32M 48M 80M 144M 48M 64M 96M Specification tables A 1 Table 1 Memory module placement Continued DIMM Bank 0 DIMM Bank 1 TOTAL Memory 128M 32M 160M 16M 64M 80M 32M 64M 96M 64M 64M 128M 128M 64M 192M 16M 128M 144M 32M 128M 160M 64M 128M 192M 128M 128M 256M 256M 32M 288M 256M 64M 320M 256M 128M 384M 256M 256M 512M 512M 32M 544M 512M 64M 576M 512M 128M 640M 512M 256M 768M 512M 512M 1G A 2 IBM Personal Computer User Guide Memory map This table shows the hexadecimal addresses for the system memory regions You may use this information for adapter cards that require you to set up memory regions Table 2 Memory map Address range 0 640 KB 000000 O9F FFF 640 768 KB 0A0000 OBFFFF 768 816 KB 0C0000 CBFFFF 816 896 KB 0CC000 ODFFFF 896 960 KB 0E0000 OEFFFF 960 1024 KB OF 0000 OFFFFF 100000 Upper Limit Upper Limit 4 GB Description Main memory VGA memory Video BIOS Memory ISA Card BIOS amp Buffer Memory BIOS Extension Memory Setup and Post Memory PCI Development BIOS System BIOS memory Main memory PCI memory Upper Limit means the maximum size of installed Note memory The Main Memory Maximum size is 256 MB Specification tables A 3 System input output addresses This table shows the hexadecimal addr
105. l appear when anything attempts to access the Disabled boot sector or hard disk partition table Many disk diagnostic programs that attempt to access the boot sector table can cause the above warning message If you are running such a program you can avoid the virus warning by disabling the virus protection before you run the program After running the program remember to re enable virus protection Note Quick Power On Self Test This setting causes the computer to run a shortened power on self test POST The shortened POST takes less time to complete but does not test the computer as thoroughly as the normal POST Enabled Enable quick POST Disabled Normal POST Boot Up Floppy Seek This setting determines whether or not the computer will check for the presence of a diskette drive at startup Boot Up NumLock Status This setting determines the default state of the numeric keypad By default the system boots up with NumLock on On The numeric keypad provides numeric functions The numeric keypad provides arrow key Home PgUp PgDn End Insert ol and Delete functions BIOS Setup configuration 6 13 Gate A20 Option This entry allows you to select how the gate A20 is handled The gate A20 is a device used to address memory above 1 Mbytes Initially the gate A20 was handled via a pin on the keyboard Today while keyboards still provide this support it is more common and much faster for the system chipset to pro
106. latch that secures the drive mounting tray 3 Slide the drive mounting tray toward from the front of the computer and remove it 4 Remove the four screws two on each side that secure the mounting tray 5 Pull the diskette drive from the mounting tray to remove it 6 Reverse the procedure to install a new drive 8 10 IBM Personal Computer User Guide Removing the CD ROM drive To replace the CD ROM do as follows 1 Disconnect the power sound and signal cables from the CD ROM 2 Pull up the latch that secures the CD ROM drive mounting tray 3 Slide the CD ROM drive mounting tray to the front of the computer and remove the tray 4 To remove the CD ROM drive from the mounting tray remove the four screws that secure it to the tray 5 Reverse the procedure to install a new drive Adding and removing adapter cards and drives 8 11 Removing the hard disk drive To replace or remove the hard disk drive follow these steps 1 Follow the above steps to remove the CD ROM 2 Make sure to disconnect the power cord and signal cables from the hard disk drive and the diskette drive Remove the screw that secures the mounting tray holding the hard disk drive 4 Push the mounting tray to the right to separate it from the chassis then lift the tray out of chassis 5 To remove the hard disk drive from the mounting tray remove the four screws securing it to the tray 8 12 IBM Personal Computer User Guide
107. le sided Synchronous DRAM SDRAM The maximum system memory is 1 GB Power Switch connector J15 Processor fan power connector J2 HDD LED and Power LED connector J18 Primary IDE connector J4 Holds signal cables that attach to IDE channel 1 Processor FAN processor and heat sink U5 Secondary IDE connector J5 Holds signal cables that attach to IDE channel 2 Diskette drive connector J14 Battery BAT1 System battery Flash ROM BIOS U16 PCI adapter card connector J11 PCI SLOT1 This is the first PCI adapter card connector PCI adapter card connector J12 PCI SLOT2 This is the second PCI adapter card connector PCI adapter card connector J13 PCI SLOT3 This is the third adapter card connector USB and Local Area Network Connector J7 CD ROM audio signal connector J19 Audio and game port connector J20 Power supply connecter J1 Keyboard and mouse connectors J17 Parallel Video and Serial connectors J16 Digital Flat Panel connector J6 Front USB headset microphone and volume control J25 for consumer desktop model only Adding and replacing system board components 9 3 Locating system board jumpers and connectors machine type 2196 The following figure shows the locations of the jumpers and connectors on the system board The jumpers are preset in the factory Do not change these default jumper settings For a list of connectors with their corresponding functions see the
108. ll low profile PCI adapter cards into the card connectors on the system board Use the following table to help you determine the type and length of adapter cards that you can install in the card connectors Adapter card connector Type of adapter card you can install PCI Slot 1 PCI adapter card measuring 169 mm in length or less PCI Slot 2 PCI adapter card measuring 169 mm in length or less PCI Slot 3 PCI adapter card measuring 120 mm in length or less Refer to the section Adding and removing adapter cards on page 8 4 for instructions on adding or removing cards Setting a jumper When you install an adapter card you may have to set switches or move jumpers to make the card work properly Plug and Play cards normally require no changes but other cards might Refer to the documentation that came with the new hardware to determine if changes to jumper or switch settings are required The following figures show how to set a jumper Position A shows closing pins 1 2 while position B shows closing pins 2 3 Pin 1 of a jumper is usually marked by a solid white line beside the pin Position A Position B Pin 1 Pin 1 9 8 IBM Personal Computer User Guide Upgrading the system memory Your system board has two system memory module sockets DIMM 0 and DIMM 1 These sockets hold Dual Inline Memory Modules DIMMs that contain 3 3V single or double sided synchronous DRAM SDRAM You can install up to a maximum of 256 MB of system memo
109. llowing dialing sequence disables Call Waiting or 70 complete telephone number The dialing sequence you type on your computer may look like this 70 5554343 The commas pause the modem until the command is carried out then the telephone number is dialed automatically Call Waiting will be disabled only for the duration of your modem s current call and only from the calling end For incoming calls you may find it helpful to change the value of register S10 to a higher number For more information on S registers see Appendix B S registers on page B 13 Your modem communications software determines how your modem operates with Call Waiting For specific instructions see the user s guide or online Help that came with the communications software If your computer came with a fax software already installed use the fax software documentation included in your computer package or the fax software online help for additional information B 4 IBM Personal Computer User Guide Modem commands This section provides information on the modem commands if you operate your modem from the DOS prompt using the AT command strings Executing commands Your modem is in the Command Mode when powered on and is ready to receive and execute AT commands The modem remains in the Command Mode until it makes a connection with a remote modem Commands may be sent to the modem from an attached terminal or a computer running a communic
110. n 0 Timer 1 Keyboard 2 Programmable Interrupt Controller 3 Serial Port Communications port COM 2 4 Sis 7001 PCI to USB open host controller 5 Modem Audio 6 Diskette 7 Parallel Printer port 8 Real Time Clock System CMOS 9 ACPISCI 10 Audio 11 Ethernet LAN 12 PS 2 Mouse 13 Numeric Data Processor 14 Primary IDE 15 Secondary IDE A 6 IBM Personal Computer User Guide DMA channel assignments This table shows the channel assignments for Direct Memory Access DMA DMA allows I O devices to transfer data directly to and from memory You may need to select an available DMA channel if you add an I O device that uses DMA Table 5 DMA channel assignments DMA channel 0 1 Assignment Available Audio Floppy Diskette Printer Port Cascade Available Available Available Specification tables A 7 Serial port addresses IBM computers have a built in external serial port already installed in the computer The connector for this port is located at the back of your computer This port can be used to connect a serial mouse serial printer or other serial device and to transfer data between computers The built in serial port supports the following addresses and interrupts Table 6 Serial port addresses Address COM Interrupt Default 2F8 COM2 IRQ 3 Serial port Conflicts may arise if you add adapter cards with serial ports or if you change the address settings on your modem if you are using an operat
111. nd mouse unlock and the computer begins normal operation If you type the wrong password three times turn off the computer and start again Setting changing and deleting a power on password A power on password can be any combination of up to seven characters A Z a z and 0 9 Attention Keep a record of your power on password in a secure place If you lose or forget your password you cannot change or delete it without removing the computer cover and moving a jumper on the system board Refer to Erasing a lost or forgotten password on page 9 for further information To set change or delete a power on password 1 Start the Configuration Setup Utility program see Starting and using the Configuration Setup Utility program on page 3 2 From the Configuration Setup Utility program menu select System Security and press Enter 3 Select Power On Password and press Enter 4 To delete a power on password select Delete Power On Password and go to step 9 on page 8 5 To change a power on password select Change Power On Password and follow the instructions on the screen 6 To set a new password type your new password and press Down Arrow 7 Type your new password again 8 Select Change Power On Password and follow the instructions on the screen 9 Press Esc twice to return to the Configuration Setup Utility program menu 10 Before you exit from the program select Save Set
112. ndows 98 desktop double click on the My Computer icon 2 Inthe My Computer window double click on the Control Panel icon 3 Inthe Control Panel window double click on the System icon 4 Inthe System Properties window click on the Device Manager tab 5 Selecta device item then click on the Properties button A display box appears showing the properties of the device 6 Make the necessary changes in the settings that will not conflict with other devices 7 Click on OK 7 4 IBM Personal Computer User Guide Opening the system unit Each time you open your system unit you must follow specific safety procedures to ensure that you do not damage your computer Taking safety precautions Before you open the system unit review Safety information on page xiii For your safety and the safety of your equipment follow these steps before you remove the system unit cover 1 If your computer is on or in any of the power saving modes shut down the computer Turn off the computer and any attached devices that have their own power switches Unplug all power cables from electrical outlets Disconnect all communication cables Such as modem or network cables from communication outlets Disconnect all cables and cords from the computer this includes power cords signal cables from external devices communication cables and any other cables attached to the computer Proceed to the next section for instructions
113. ne type 2196 on page 9 2 e Locating system board jumpers and connectors machine type 2196 on page 9 4 e Identifying system board parts machine type 2197 and 6344 on page 9 5 Locating system board jumpers and connectors machine type 2197 and 6344 on page 9 7 e Card connector and jumper information on page 9 8 e Upgrading the system memory on page 9 9 e Replacing the system battery on page 9 11 e Updating the CMOS settings in Setup on page 9 13 Adding and replacing system board components 9 1 Identifying system board parts machine type 2196 If you plan to add or replace hardware in your computer you need to know the layout of the system board This figure shows an example of the system board of the machine type 2196 in your computer The items on the next page correspond to the numbered locations on the figure 21 7 5172 4 8 9 2 IBM Personal Computer User Guide The system board sometimes called the planar or motherboard is the main circuit board in the system unit It supports a variety of devices and provides other basic computer functions that are preinstalled or that you can install later The system board shown on the previous page has the following parts NO Baas _ N Memory module sockets for DIMMs Your system board has two 168 pin sockets for Dual Inline Memory Modules DIMMs The DIMM sockets support 3 3V single or doub
114. nents inside your system unit are depicted in a graphic in the previous figure The following list describes each hardware component Preparing to upgrade 7 7 1 Switching power supply The system comes with a switching power supply 2 Expansion slots On the system boards are three expansion slots for installation of the adapter cards that conform to Peripheral Component Interconnect PCI specifications These cards are commonly referred to as PCI adapter cards only the low profile PCI cards will fit Beside these PCI Slots there is one Video Bridge slot on board With this slot the system could support DFP Digital Flat Panel function 3 Modem card The system may include a V 90 Data Fax modem See Appendix B Modem features on page B 1 for details on modems 4 Bay 1 This drive bay can accommodate a 3 5 inch slim IDE hard disk In many models this bay holds a factory installed diskette drive 5 Bay 2 In some models this bay holds a factory installed PCMCIA drive 6 Bay 3 This drive can accommodate a 5 25 inch half high drive such as a hard disk tape or CD ROM In many models this bay holds a factory installed CD ROM drive or DVD ROM drive 7 Bay 4 This drive can accommodate a 3 5 inch device In many models this bay holds a factory installed hard disk drive 8 System board The system board is secured by screws on the inner base of the chassis 9 PCMCIA drive adapter Some of the systems will be shipped w
115. nfiguring or upgrading your computer In addition if you experience a problem with your computer this book can guide you to a solution This book may include information for several models If the model you purchased did not come with some of the hardware mentioned in this book you will not be able to use the software functions associated with that hardware How this book is organized This book contains the following parts and chapters Part 1 Learning about this book This part contains information to help you use the User guide It contains the following chapter e Chapter 1 Using this book on page 1 1 This chapter contains information about the book s contents and organization It also points you to other documents or online resources for more information Part 2 Support information This part contains the general information that you should know in case you need assistance Chapter 2 HelpWare support and services on page 2 1 This chapter describes the HelpWare offerings when you might need to use them and the telephone numbers for obtaining service Using this book 1 1 Chapter 3 Express Maintenance on page 3 1 This chapter contains information about the Express maintenance service available in some countries Part 3 Controlling system settings This part contains information to help you configure or reconfigure the hardware and hardware features that were installed in your computer at the fa
116. ng the hard disk drive diskette drive CD ROM drive or from the network The startup program looks for these devices in a selected sequence You can use Configuration Setup Utility program to select the startup sequence To set the primary startup sequence 1 Start the Configuration Setup Utility program see Starting and using the Configuration Setup Utility program on page 3 Select Start Options and press Enter Select Startup Sequence from the Start Options menu and press Enter Select First Startup Device and press Enter Use the arrow keys to make your selection and press Enter D SE YN If necessary repeat the above steps for Second Startup Device Third Startup Device and Fourth Startup Device 10 Type 6344 User Guide Update Note You also can enable or disable the Automatic Power On Startup Sequence feature and set a device sequence or set a device sequence for the Error Startup Sequence feature from this menu Select either of these features then press the F1 key for more on the use of the feature 7 Press Esc until you return to the Configuration Setup Utility program menu 8 Before you exit from the program select Save Settings from the Configuration Setup Utility program menu and press Enter 9 To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen Setting remote administration You can remotely update the system programs such as POST and BIOS
117. ngs box The Power Management Properties window opens Specify the number of minutes before the monitor enters standby or completely shuts off and then click on OK When the monitor is in standby press any keyboard key or move the mouse to take the monitor out of standby 5 6 IBM Personal Computer User Guide Chapter 6 BIOS Setup configuration Your IBM Personal Computer is already configured for immediate use You can view your computer s configuration settings using the Configuration S etup Utility and the Windows 98 Device Manager You can also use these configuration utilities to change some configuration settings For example if you add or replace hardware inside your system unit you might need to verify or update specific settings For information about working with your system units hardware see Part 4 Upgrading and replacing hardware This chapter contains the following sections to help you reconfigure and optimize your computer Configuration S etup Utility overview on page 6 2 Entering Setup on page 6 4 Working with the Setup menus on page 6 5 Setup parameters on page 6 9 Using other configuration utilities on page 6 20 BIOS Setup configuration 6 1 Configuration Setup Utility overview The Configuration Setup Utility lets you view and change important information about your computer and its hardware You might need to use Setup if you upgrade the hardware in your computer or if
118. nnection to the Internet If you decide not to use a communications software program you can still use your modem See Modem commands on page B 5 for information about typing AT commands in a Windows 98 Terminal program or a Windows 98 DOS box If you need more information about modems see Modems features on page B 1 Getting started 4 9 Configuring your computer for a connection to the Internet If your computer is equipped with a modem you can connect to the Internet Before you configure your Internet software you must first connect your computer to a telephone network see Setting up communications on page 4 8 Your computer comes with two Web browsers Microsoft Internet E xplorer and Netscape Navigator If you choose to use Netscape Navigator you must first install it To install NetS cape Navigator click on the Install Netscape icon on the Windows desktop and follow the instructions on the screen After the program has been installed a Netscape icon will be on the desktop You can connect to the Internet using The Microsoft Network or any other Internet service provider Internet service provider and line charges may apply The IBM Internet Connection Services The IBM Internet Connection Services is IBM s online service that gives you easy access to the Internet Once you have configured your computer to connect to the Internet you can access a wide variety of online information Other online servic
119. number Start Options The start options are settings that affect the way your computer acts when started Startup Sequence This setting controls which devices your computer will attempt to read data from when it is started Your computer can be started from several devices including the hard disk drive diskette drive and CD ROM drive The startup program looks for these devices in a selected sequence The startup sequence on your computer is preset from the factory to have the computer start up from a CD diskette or hard disk This startup sequence allows you to start the diagnostic and recovery programs from the Product Recovery and Diagnostics CD use emergency diskettes to recover from a startup failure and start from your hard disk for normal day to day operation In most cases there is no reason to change the startup sequence Virus Warning This setting determines if the BIOS will monitor the boot sector and partition table of the hard disk drive for any attempt at modification If any attempt is made the BIOS will halt the system and an error message will appear 6 12 IBM Personal Computer User Guide Afterwards if necessary you will be able to run an anti virus program to locate and remove the problem before any damage is done Activates automatically when the system boots up causing a warning mes Enabled sage to appear when anything attempts to access the boot sector or hard disk partition table No warning message wil
120. o CMOS and EXIT Y N 4 Type Y to select Yes then press Enter to save the changes in CMOS You must load the Setup default settings in the following instances e when you replace the system battery e when you customize your system configuration settings and some resource assignments conflict causing the computer to stop responding BIOS Setup configuration 6 7 Canceling changes You might make changes to the Setup parameter that you do not want to keep To cancel the changes that you have made follow these steps 1 Return to the Configuration Setup Utility menu 2 Highlight the Exit Without Saving option then press Enter and Y Then press Enter again The Setup program then clears all the changes that you made and resets the parameters to the previous settings These settings are the settings that were in place when you started Setup Exiting Setup When you have finished viewing the settings and making changes press Esc to return to the Configuration Setup Utility menu From this location you can exit Setup and save your changes or exit without saving your changes To exit Setup without saving the changes follow these steps 1 From the Configuration Setup Utility menu press the Esc key 2 A dialog box appears saying Quit without Saving Y N Type Y and then press Enter You also can Exit the Setup by highlighting the Save amp Note Exit Setup option or Exit without Saving option and follow the dialog bo
121. om one menu to another The following table lists specific keys on the keyboard that will help you move through the Setup menus BIOS Setup configuration 6 5 Keys Function T L Use these arrow keys to highlight an option in a menu Press the Enter key to choose the option 5 Use these arrow keys to change the value of a setting In some menus you can use these keys to move from one field to another F10 Press this key to save your changes Enter Press this key to select a highlighted option from a menu Esc After viewing or making changes to the settings on a menu press this key to exit from the menu F1 Press this key if you want help for a selected item in a menu Use the and keys to change the value in the Date and Time setting menu Not all of the above keys are available on every menu Note The available keys in a menu appear on the bottom of that menu Viewing system information and product data To view general hardware information about your computer select the System Summary option from the Configuration Setup Utility menu The items displayed in the System Information menu are not configurable Setup automatically updates this menu when you do either of the following Add or change hardware on your computer Make changes to other menus in Setup and save those changes To view other computer information such as the model number serial number and BIOS version and date select the Product Data
122. ome businesses schools and buildings have digital telephone systems known as digital private branch exchange PBX systems These systems do not work with the modem Connecting your modem to a digital telephone system might damage the modem 4 8 IBM Personal Computer User Guide The telephone line your modem uses cannot be used for any other purpose while the modem is operating Any interruption on the line your computer is using will stop computer communications Do not pick up a telephone on the same line your computer is using You must also disable any Call Waiting features on your telephone service Contact your local telephone company for information about how to disable Call Waiting Your telephone company might have a dialing sequence procedure that lets you temporarily suspend Call Waiting If your computer s telephone line connection is interrupted during modem operation you must clear the telephone line and restart the communication If you were sending a fax you must resent the fax If you were dialed into a network communicating with other computers you must redial Configuring your communications software Your computer can run software that allows you to use the system as a fax machine To configure your computer to operate as a fax machine see the Windows 98 online help Your computer also comes with software that lets you connect to the Internet Proceed to the next section Configuring your computer for a co
123. on removing the cover Preparing to upgrade 7 5 Removing the top cover Follow these steps to remove the system unit top cover 1 Remove the screw that secures the top cover at the back of the system unit 2 Hold both sides of the system unit top cover and push it forward about 0 25 inch 3 Lift the top cover up to remove it completely 4 Touch the bare metal frame of your system unit to dissipate the static electricity from your body Do not touch any of the components inside the frame before you touch the frame Do not touch any of the components that have a voltage warning label 7 6 IBM Personal Computer User Guide Looking inside the system unit After you remove the system unit top the system unit looks like the following figure Note See the next page for a description of the hardware components inside the system unit Your computer has four bays One bay is for 5 25 inch drive two bays are for 3 5 inch drives The fourth bay is for a factory installed PCMCIA drive Diskette drives use the standard diskette Advanced Technology AT interface Hard disks use an Integrated Drive Electronics IDE AT interface Your computer supports the American National Standards Institute ANSI standard for AT attachment disk drives Your computer has adapter card slots for installation of additional expansion cards You can install Peripheral Component Interconnect PCI adapter cards into the system The compo
124. ons software oo cece cee eteeteetteeeeeenneeaee 4 9 Configuring your computer for a connection to the Internet eee 4 10 The IBM Internet Connection Services eeeccceceeteeeeeteeeeeeeeteeeeees 4 10 The Microsoft NetWork i ciciicccitectcieccvetensenntenveiatenes amine 4 11 The Internet Connection Wizard oo eee eee ceeete tent eeeeteetttetteeteeeeeeteee 4 11 Using the Rapid Access II keyboard oo eceeteeeseeteeteeeneeeeeteeeteeeaee 4 11 Power management features ss isnininnnnnnnnnnns 5 1 SOTWAESMULDO NN Rte RER ma Bei as anaE na ATEA E AN ARESE 5 2 Using the software shutdown feature usssessssssiiiisisiiriiiiiriiiiirnrns 5 2 SYSTEMS CANADY aiora ase En eree ddschapanustescdfutinutsstetacteuieddactsiandineatdeubenseriuied 5 3 Using the Windows 98 Start Menu ssssssssssiisissisiisiisiesinsisrinrinrinninnenns 5 3 Using the power DUON ere isai iirinn dancer aN iE dance 5 3 Using the Power Management feature in Windows 98 oo ee 5 5 Monitor standhysss inserer anaa pne 5 6 BIOS Setup configuration issinnnnenns 6 1 Configuration Setup Utility overview ssssssssssisiisisriirississisrisrisinsinsinrinrnneens 6 2 iv IBM Personal Computer User Guide Enterng Sepe is a te ent tea a nb rate i tendres ieaiai i Ees 6 4 When the computer is on 4 44 6 4 When the comp ter is Off sirasiga panan naana Meri des ma die nanas 6 4 Working with the Setup menus 4 44 6 5 Configuration S etup Utility menu oe cece eee eeeeeteetteeteeeteeeeee
125. opening the cover of this product Never install telephone wiring during a lightning storm xii IBM Personal Computer User Guide Disconnecting your computer To disconnect your computer 1 Turn off the computer and any attached devices that have their own power switches Unplug all power cables from electrical outlets Disconnect all communication cables such as modem or network cables from communication outlets Disconnect all cables and cords from the computer this includes power cords signal cables from external devices communication cables and any other cables attached to the computer Do not detach the power supply bracket from the A Danger power supply or remove any of the power supply screws Be sure to turn off the computer and monitor Caution power switches before cleaning the computer and monitor screen Modem safety information To reduce the risk of fire electrical shock or injury when using telephone equipment always follow basic safety precautions such as Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an electrical storm Th
126. or changes in the product s and or the program s described in this publication at any time This publication was developed for products and services offered in the United States of America IBM may not offer the products services or features discussed in this document in other countries and the information is subject to change without notice Consult your local IBM representative for information on the products services and features available in your area Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative Copyright International Business Machines Corporation 2000 All rights reserved Note to U S Government Users Documentation related to restricted rights Use duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp About this update This User Guide Update applies only to IBM PC Type 6344 computers distributed in North America Central America and South America See Update Applicability on page 2 if you are not sure that this update applies to your computer Contents Update Applicability 32 05 BTS net ee AS Se bn E 2 Attaching speakers tnos ae de Be dow ee ek te ee ae ek the d 2 BIOS Setup configuration 2 Starting and using the Configuration Setup Utility program 3 Viewing and changing settings 4 Exiting from the Configurat
127. ost new information and software fixes on their Web sites from time to time as they become available It is possible that a software vendor might have already posted such updates to their products by the time you receive this notice You are solely responsible for determining the applicability of any software updates from the software vendors obtaining them from the software vendors and installing them IBM is providing this information to assist you in your assessment of the Year 2000 status of your computer environment It is important that you prepare to address any issues that might affect the readiness of your overall computer environment Unless your computer hardware software and data are all Year 2000 ready the computer system or software might not be able to differentiate between the year 1900 and the year 2000 which can lead to serious errors in data and calculations As you make the Year 2000 assessment of your computer be sure to check the Year 2000 readiness of all software installed on the system not just the software included with your computer Also note that some tools designed to check Year 2000 readiness might not detect updates made to software after it was first distributed by the software vendor While somewhat confusing this provides a conservative approach If a software product is designated as having minor issues you should evaluate how the issues might affect your use of the software Helpful information about the Y
128. ouncil directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the fitting of non IBM option cards Trademarks The following terms are trademarks or registered trademarks of the IBM corporation in the United States or other countries or both e HelpCenter e HelpWare IBM e PS 2 e OS 2 Microsoft and Windows are trademarks or registered trademarks in the United States other countries or both Other company product and service names may be trademarks or service marks of others XXV Year 2000 Notice Information 14 January 1999 Notice Year 2000 readiness status of certain software that might be included with your IBM computer IBM has included with your IBM computer selected software products that are supplied by independent software vendors also known as ISVs As of the date of this notice some software vendors have not designated as ready for the Year 2000 some versions of their software products as distributed This means that a the software requires updates to become Year 2000 ready compliant or compliant with minor Issues as defined by the vendor or b the vendor had not yet published Year 2000 readiness or compliance status The software products that the software vendors had not desi
129. our telephone company or the company you use to log onto the World Wide Web The following are some of the electronic support options you can use Internet You can use the Universal Resource Locator URL to contact us on the Internet When you link to the IBM computer support home page you can search for technical tips download updated drivers and find out about many other things You can visit the IBM computer support site at the following URL http www iom com pc support You can access the IBM Online Assistant from the Web sites The IBM Online Assistant can help you diagnose and resolve many common technical problems To use the Online Assistant you must first connect to the IBM Support page and complete a personal profile 2 4 IBM Personal Computer User Guide How and when do contact the IBM PC HelpCenter What help can get by telephone Sometimes you may have a problem that you just can t solve and we understand that it can be frustrating This document contains several problem solving options you can use See the Quick problem solving chart on page 10 6 for troubleshooting information before you call the IBM PC HelpCenter If you have completed the problem solving steps in the Troubleshooting chapter and you still need help you may need to call the IBM PC HelpCenter System experts are available to help answer your questions Depending upon the type of problem there may be charges for some calls and not for oth
130. ous chapitre J du DHHS 21 CFR relatif aux produits laser de classe 1 Dans les autres pays elle est certifi e tre un produit laser de classe 1 conforme aux normes CDI 825 et CENELEC EN 60 825 Lorsqu une unit de CD ROM est install e tenez compte des remarques suivantes Attention Danger Pour viter tout risque d exposition au rayon laser respectez les consignes de r glage et d utilisation des commandes ainsi que les proc dures d crites L ouverture de l unit de CD ROM DVD ROM peut entra ner un risque d exposition au rayon laser Pour toute intervention faites appel du personnel qualifi Rayonnement laser lorsque le carter est ouvert vitez toute exposition directe des yeux au rayon laser vitez de regarder fixement le faisceau ou de l observer l aide d instruments optiques xx IBM Personal Computer User Guide Regulatory notices North American FCC and telephone company requirements If your IBM Personal Computer comes with a modem already installed the following Federal Communications Commission FCC and telephone company requirements apply 1 The modem adapter card is located in the back of the system unit It complies with Part 68 of the FCC rules A label is affixed to the built in modem that contains among other things the FCC registration number USOC and Ringer Equivalency Number REN for this equipment If these numbers are requested see page 7 5 Opening the sys
131. out autre cordon la machine Inversement d branchez le cordon d alimentation du socle de la prise de courant avant de d connecter tout autre cordon xvi IBM Personal Computer User Guide Si votre ordinateur est dot d un cordon t l phonique ne manipulez jamais ce cordon pendant un orage Evitez d utiliser et de placer votre ordinateur dans un endroit humide Ne remplacez un l ment que par un l ment identique ou poss dant des caract ristiques quivalentes et quip des m mes dispositifs de s curit Le non respect de ces consignes peut tre l origine de blessures ou d une lectrocution en particulier si vous intervenez sur le bloc d alimentation l cran ou le modem int gr Confiez la maintenance et la r paration de l ordinateur une personne qualifi e Consignes de s curit lors de la manipulation du mat riel Lorsque vous ouvrez l unit centrale il convient de suivre un certain nombre de consignes de s curit afin de ne pas endommager l ordinateur Pour votre s curit et celle de votre mat riel suivez les instructions de la section Disconnecting your computer on page xiii avant d ouvrir l unit centrale le cas ch ant Branchement de l ordinateur Pour brancher l ordinateur proc dez comme suit 1 Mettez l ordinateur hors tension ainsi que tout p riph rique cran ou imprimante que vous allez connecter qui dispose d un interrupteur d alimentation Connectez tous l
132. out telephone support in How and when do contact the IBM PC HelpCenter on page 2 5 Printed documentation The documentation that came with your computer contains information about troubleshooting hardware and software problems This information begins with the quick step by step guide on page 10 6 which can help you diagnose hardware and software problems Once you know the nature of the problem you can follow the instructions in the Solving hardware and software problems on page 10 7 J ust match the description or error code with your question and follow the instructions to solve the problem Online documentation Your computer also came with several online resources that you can use to solve problems Help files The operating system and most preinstalled programs in your computer contain online help files These files may contain information about upgrading hardware using software and many other common computer tasks The Help files also contain information for questions on how to solve problems and prevent future trouble Readme files Most operating systems and software programs also come with a file named README TXT This is a text file that contains important information about the program You can read README TXT files by opening them in any text file editor on your computer If an README file is provided itis named README TXT 2 2 IBM Personal Computer User Guide Software Your computer comes with several soft
133. password each time you power on your system Refer to Halt On on page 6 15 for details on setting a system password and setup password BIOS Setup configuration 6 19 Using other configuration utilities You can use Setup to view or change configuration settings for most of your factory installed hardware If you install new hardware however you might need to use other configuration utilities Windows 98 includes a Device Manager utility to help you view or change the system resources used by the hardware installed in your computer See the section Using the Windows 98 Device Manager on page 7 4 When you purchase new hardware to install in your computer a configuration utility or new drivers may come with the new hardware See the documentation that comes with the new hardware for instructions 6 20 IBM Personal Computer User Guide Part 4 Upgrading and replacing hardware This part contains information to help you add to or change the hardware that was installed in your computer at the factory It contains the following chapters Chapter 7 Preparing to upgrade on page 7 1 This chapter contains information to help you plan and prepare to add or replace adapter cards drives and system board components in your system unit Chapter 8 Adding and removing adapter cards and drives on page 8 1 This chapter contains instructions for working with adapter cards and drives Chapter 9 Adding and replacing system
134. pecify the screen resolution The resolution setting determines the amount of information that can be displayed on your screen The larger the resolution setting numbers the more you can see on your screen but the smaller the images on the screen appear The values you can choose for screen area resolution and colors will be limited by e Your monitor s maximum horizontal and vertical frequencies e The amount of memory dedicated to video on the computer s system memory Your computer uses 4MB or more of system memory as video memory You can select the amount of use as video memory through the Configuration S etup utility program See BIOS Setup configuration on page 6 1 for details Tips for choosing display properties Of the settings that your monitor supports you should select the ones that are most comfortable for you to work with The highest resolution and color settings are not always best For example e Higher resolutions display more pels picture elements While this allows more text and graphics to be displayed it makes them appear smaller For most 4 4 IBM Personal Computer User Guide users 640x480 or 800x600 is a comfortable resolution setting When you select more colors most software programs will slow down Choose only as many colors as you need You can determine which settings are most comfortable to work with by selecting and trying each one While your monitor resolution may allow you to chan
135. rcharge le pourcentage de la charge totale qui peut tre raccord un circuit t l phonique boucl utilis par ce dispositif L extr mit du circuit boucl peut consister en n importe quelle combinaison de dispositifs pourvu que la somme des INDICES DE CHARGE de l ensemble des dispositifs ne d passe pas 100 xxiii North American Federal Communications Commission FCC Statement IBM Personal Computer machine types 2196 2197 and 6344 The following statement applies to this IBM product The statement for other IBM products intended for use with this product will appear in their accompanying manuals This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase th
136. re flow control 3 Make sure the data speed is not faster than your computer s capability Note If any of these problems continue after taking the actions listed see Chapter 2 HelpWare support and services on page 2 1 for information on obtaining service 10 16 IBM Personal Computer User Guide Error codes and messages When you see error codes and messages on your screen find the error code or message in the following table then take the applicable corrective action or actions Table 4 Error codes and messages Error codes Error messages Corrective actions 161 CMOS battery failed 1 Load the default setting in Setup and reboot the system 162 CMOS checksum error 1 Make sure the equipment diskette drive hard disk drive keyboard mouse etc are connected properly and are defined correctly in BIOS Setup 2 Load default settings in setup 3 Replace the CMOS battery 164 Memory size error 1 Determine if memory has been added or removed since the last boot 201 Memory test fail 1 Determine if the memory modules are properly seated in the DIMM sockets then reboot the system 2 Replace the memory module 301 Keyboard error or 1 Determine if the keyboard cable is no Keyboard present connected properly and is defined correctly in BIOS Setup 2 If the error still shows after doing option 1 change your keyboard It may be defective 662 Floppy disk fail 80 1 Unable to reset floppy subsystem Loa
137. re you want to set Use Left Arrow lt or Right Arrow to select either Enabled or Disabled Press Enter 5 Select Startup Sequence for the feature Use Left Arrow lt or Right Arrow to select either Primary or Automatic If you select Automatic make sure Automatic Power On Startup Sequence in the Startup Sequence menu is set to enabled Otherwise the system will use the Primary startup sequence 6 Press Esc until you return to the Configuration Setup Utility program menu 7 Before you exit from the program select Save Settings from the Configuration Setup Utility program menu and press Enter 8 To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen Quick reference for network related settings Some models come with an Ethernet adapter The following instructions are guidelines to help you if your computer is using an Ethernet adapter to network with other computers The following tables are not intended to help determine which settings to choose They are intended only to help you quickly find the steps necessary to get to the choices for specific network settings You can then view the current setting or select a different setting When finished you can either save the settings and exit the utility program or exit without saving the settings 15 The steps in the following tables always start at the Configuration Setup Utility program main menu T
138. red stripes or dots on the edge of the cable to ensure it aligns with pin 1 on the connector 8 6 IBM Personal Computer User Guide In your computer the IDE and diskette connectors on the system board and cables have guides that allow the cable to be inserted one way only Guidelines for connecting IDE ATA signal cables Your system board has two connectors for attaching IDE ATA signal cables You can install two IDE ATA drives to each of these connectors if you have the proper cables When two drives are attached to one connector one drive must be the master device and the other the slave device Jumper settings on the drives determine which drive is the master and which is the slave The hard disk that came installed in your computer is attached to IDE connector 1 and is set as a master device If your computer came with a CD ROM drive it is attached to IDE connector 2 and is set as a master device These are the general guidelines for IDE ATA signal cable connections If only one drive is attached to a connector it must be set as a master device e On each connector there can be only one drive set as the master device and one drive set as the slave device e Ifa hard disk shares the same connector with a drive that requires a software device driver such as a CD ROM drive the hard disk must be set as the master device and the CD ROM must be set as the slave device Adding and removing adapter cards and drives 8 7 If you
139. rive and adapter card cables to the system board e Changes to CMOS settings in Setup Changes to settings in other online configuration utilities such as the Windows 98 Device Manager or a configuration utility that might come with your new hardware Preparing to upgrade 7 3 Resolving resource conflicts Using Setup Your computer s Basic Input Output System BIOS automatically detects most hardware changes and then updates the related CMOS configuration settings in Setup In cases when the CMOS settings are not automatically updated you receive a message reminding you to manually update the settings To resolve resource conflicts between system devices in Setup follow these steps 1 Enter Setup See Entering Setup on page 6 4 for instructions 2 From the Configuration S etup Utility menu select PnP PCI Option 3 Highlight the Reset configuration Data parameter and set it to Enabled to clear the resource assignments of all installed cards After the above steps proceed to the next section on how to use the Windows 98 Device Manager to assign system resources to your hardware devices Using the Windows 98 Device Manager Use the Windows 98 Device Manager to verify system device settings or to resolve system resource conflicts such as those that might occur with Interrupt Requests IRQ and Direct Memory Access DMA resources Follow these steps to start the Device Manager and change device settings 1 From the Wi
140. rmware and device ID LO Low speaker volume L1 Low speaker volume L2 Medium speaker volume L3 High speaker volume MO Speaker always off M1 Speaker on until carrier detected M2 Speaker always on O0 Return to data mode O1 Initiate an equalizer retrain and return to data mode P Pulse dial Q0 Result codes enabled Q1 Result codes disabled Sr Read S register r where r 0 95 Sr n Set S register r to value n r 0 95 n 0 255 T Tone dial vo Numeric responses V1 Text responses X0 Hayes Smartmodem 300 compatible responses blind dialing Modem information B 7 Table1 AT commands Continued Command B 8 X1 X2 X3 X4 Function Same as X0 plus all CONNECT responses blind dialing Same as X1 plus dial tone detection Same as X1 plus busy signal detection blind dialing All responses and dial tone and busy signal detection Reset and recall user profile IBM Personal Computer User Guide Detail for MS Controls Table 2 Detail for MS Controls MS lt carrier gt lt automode gt lt min transmit rate gt lt max transmit rate gt lt min receive rate gt lt max receive rate gt lt carrier gt B103 for Bell 103 300 bps B212 for Bell 212 1200 bps V21 for V 21 300 bps V22 for V 22 1200 bps V22B for V 22bis 1200 2400 bps V23C for V 23 V32 for V 32 4800 amp 9600 bps V32B for V 32bis 7200 12000 14400 bps V34 for V 34 2400 33600 bps K56 for K56flex 28000 56000 bps V90 for V 90 28000 56000 bp
141. rsonal injury or death Note Attention Caution Highlighting There are several ways that text is highlighted in this book Each highlighting convention has a specific purpose Highlight Purpose Bold font is used to identify items on the screen you are instructed to click or double click Bold Bold fontis also used in headings table titles and numbered lists Example font is used to show text that you need to Example type from your keyboard Italic font is used to show proper names of Italic programs or books Italic font is also used in table footnotes and sidenotes Quotation marks are used to identify window Quotes Q screen and heading names Underline fontis used to call special emphasis to Underline 4 a particular word or instruction x IBM Personal Computer User Guide Safety information Installation The construction of the IBM Personal Computer provides extra protection against the risk of electrical shock The IBM computer has a power cord with a three prong plug that is required to ground metal parts It is the responsibility of the person installing the computer to connect it to a properly grounded electrical outlet Seek professional assistance before using an adapter or extension cord these devices could interrupt the grounding circuit If the computer is connected to an electrical outlet that is incorrectly connected to the building wiring serious electrical shock could result
142. rt a program that involves using the hard disk such as File Manager or a Windows 98 screen saver These activities make the timer start over If the computer does not automatically turn off make sure the Power Management mode is enabled then check the set time parameter For instructions on using Setup see Entering Setup on page 6 4 Allow a few minutes more than the specified time Windows 98 periodically accesses the hard disk for memory swapping and this activity resets the Standby timer Windows 98 might access the hard disk for a short time after you last touched your computer Close any open communications programs Programs which are running may not allow the system to enter standby Note If any of these problems continue after taking the actions listed see HelpWare support and services on page 2 1 for information on obtaining service Diagnosing and recovering from problems 10 13 Table 2 Software problems If the problem is Here s what to do When the parameter See HelpWare support and services on page 2 1 for Power Switch lt 4 sec information on obtaining service under the Setup Power Management menu is set to Power Off and the system does not turn off when you press the power button When the parameter See HelpWare support and services on page 2 1 for Power Button Override lt 4 information on obtaining service sec under the Setup Power Management menu and the system does no
143. ry into these sockets For information about supported memory configurations see Memory module placement on page A 1 Installing memory modules To install a DIMM 1 Locate the memory retaining clips at both ends of the socket Pivot the memory retaining clips outward 2 Locate the two notches on the DIMM and the two tabs on the socket Align the DIMM with the socket Make sure the notches and tabs align 3 Press the DIMM into the socket until the clips lock into the DIMM The DIMM socket is slotted to ensure proper installation If you insert a DIMM but it does not fit Note easily into the socket you may have inserted it incorrectly Turn the DIMM around and try to insert it again Adding and replacing system board components 9 9 Removing memory modules To remove a DIMM pivot the retaining clips on both sides of the socket outward to release the DIMM Verifying the system memory To view the system memory settings in Setup select System Summary from the Configuration Setup Utility menu 9 10 IBM Personal Computer User Guide Replacing the system battery Follow these steps to replace the battery Before replacing the lithium battery review the Note i lithium battery notice on page xii 1 Place the blade of a small flat blade screwdriver under the edge of the retaining clip 2 Turn the screwdriver one quarter turn raising the clip while pressing down on the old battery to r
144. s lt automode gt 0 for automode OFF 1 for automode ON lt min transmit rate gt 300 bps to 33600 bps lt max transmit rate gt 300 bps to 33600 bps lt min receive rate gt 300 bps to 33600 bps lt max receive rate gt 300 bps to 56000 bps An example of a command is AT MS V90 1 24000 33600 28000 56000 Modem information B 9 Extended AT commands Table 3 Extended AT commands Command Function amp CO Carrier Detect CD always on amp C1 Turn on CD when remote carrier is present amp DO DTR signal ignored amp D1 Modem returns to Command Mode after DTR toggle amp D2 Modem hangs up and returns to the command mode after DTR toggle amp F Load factory default configuration amp GO Guard tone disabled amp G1 550 Hz guard tone enabled amp G2 1800 Hz guard tone enabled amp V View active profiles B 10 IBM Personal Computer User Guide V 42bis commands Table 4 V 42bis commands Command Function HEC 0 0 Disable flow control IFC 2 2 Enable RTS CTS hardware flow control data mode default HEC 1 1 Enable XON OFF software flow control DS 0 0 2048 32 Data compression disable DS 3 0 2048 32 V 42bis MNP5 data compression enabled ES 0 0 1 Normal mode speed buffering only ES 4 4 6 MNP mode only ES 3 3 5 V 42 MNP Normal auto mode ES 3 0 2 V 42 mode only ILRR 0 Disable protocol result code appended to DCE speed ILRR 1 Enable protocol result code appended to DC
145. s see DIMMs removing 9 10 MIDI 6 8 modem connecting to the telephone network 4 10 modem card configurations 6 2 modems B 1 auto answer feature B 3 monitor changing refresh rates 4 4 controlling settings 4 2 display mode C 1 display properties 4 3 selecting 4 4 4 5 display settings 4 3 horizontal frequency C 1 maximizing performance 4 2 power saver feature 4 3 resolution C 1 settings 4 3 vertical frequency C 1 Musical Instrument Digital Interface 4 8 O online services CompuServe 2 5 Prodigy 2 5 other publications online documentation 2 4 Setup Poster 1 4 P power management monitor standby 5 6 software shutdown 5 2 system suspend 5 3 printer emulation mode 4 9 printer driver 4 9 printing 4 9 problem solving hardware problems 10 7 nothing displayed on the monitor 10 4 10 5 simple fixes 10 2 software problems 10 13 Q quick help telephone 2 1 quick problem solving chart 10 6 S safety information grounding your computer xiii protecting against electrical shock xiii self help online documentation 2 2 printed documentation 2 2 software 2 3 serial port addresses A 8 Setup default settings loading 6 7 entering 6 4 exiting 6 8 main menu 6 5 menu information 6 2 moving through menus 6 5 parameters l 2 IBM Personal Computer User Guide aborting setting changes 6 8 changing settings 6 7 product data viewing 6 6 system information viewing 6 6 signal cables connecting 8 9 connecting
146. s 98 Device Manager osssssccccssicnreceesirse 7 4 Opening the system unit sssssssessersessursusrurruninsiusististiseuseuseuneutenruntannantennesnne 7 5 Taking Safety precautions ssssssissisrisiisiisiisiisiisitsiisinsinsinrinrnnnennnnnn 7 5 Removing the top cover ussssssississisisiisiisissisrisriniisinninrinriinieninnieninninres 7 6 Looking inside the system unit oo ceeeeeeee etter eee teseeeeneeeteeeteeteeeeeenneenas 7 7 Adding and removing adapter cards and drives sssssesseeseseneeeees 8 1 Resolving conflicts with installed adapter cards esssccssecserssincens 8 2 Setting modem card configurations ooo eect eteeeeetee tte eeeeteeteeeeneenee 8 2 Working with the hardware in the system unit oo eee eeeeeteeteeeteeeteeeeeeeeeaee 8 3 Adding and removing adapter Cards oo ceeeeseeeseeseeeeeeeeetteetieeteeeeeeneeeneee 8 4 Installing adapter cards oo eeeeecetecseeeeeeseesseeseeeseeeeeeneeesseseaeseeeeeeeeeeeeees 8 4 Removingzadapter Cards ssiri ipinitta tian aai 8 5 Removing and adding drives sssssssssssssisiisississisrisiisinsintinriiriinieninninninrisrns 8 6 Identifying signal cable connectors ssssrsrrssissisiisrisiisiisiiririnninnenns 8 6 Removing the CD ROM drive wo cececeeeeeeeteeseeeeeeeeeneeeeetesneesneeeaes 8 11 Removing the hard disk drive e ssssssssssssissississisiisrisinsinsisrinrinninninnenns 8 12 Updating the CMOS settings in Setup VU 8 13 FOF Adapter Cards ssl init o anne an tnt eani ant in dia 8 13 FOP Drives vccacc
147. s consignes de s curit suivantesy Attention Ne rechargez pas la pile ne la d montez pas ne l exposez pas la chaleur et ne la faite pas br ler Ne la remplacez que par une pille identique ou de type quivalent e Ne la jetez pas l eau Pour le recyclage ou la mise au rebut des piles au lithium reportez vous la r glementation en vigueur Consignes de s curit pour l unit de CD ROM et de DVD ROM La pr sente consigne contient les informations de s curit relatives l unit de CD ROM de votre ordinateur le cas ch ant L unit de CD ROM est un produit laser de classe 1 Les produits de classe 1 ne sont pas consid r s comme dangereux Le syst me laser et l unit de CD ROM ont t con us de fa on telle qu il n existe aucun risque d exposition un rayonnement laser de niveau sup rieur la classe 1 dans des conditions normales d utilisation Veuillez noter qu aucune pi ce de l unit de CD ROM n est r glable ni r parable Ne confiez la r paration de cette unit qu une personne qualifi e xix Conformit aux normes relatives aux appareils laser Certains mod les d ordinateurs personnels sont quip s d origine d une unit de CD ROM ou de DVD ROM Mais ces unit s sont galement vendues s par ment en tant qu options L unit de CD ROM DVD ROM est un appareil laser Aux Etat Unis l unit de CD ROM DVD ROM est certifi e conforme aux normes indiqu es dans le s
148. screen is unreadable the image is scrolling blinking or flashing 1 The monitor you attached may not be an SVGA monitor or you may have selected a monitor setting that your monitor does not support Follow these steps to reconfigure your monitor a Restart the computer If necessary turn the system unit off pause for 15 seconds and then turn the system unit back on When you see Starting Windows 98 appear on the screen during startup press F8 This opens the Microsoft Windows 98 Startup Menu Select Choice 3 for Safe Mode and press Enter This starts your computer using the factory configuration settings When your computer has completed startup double click on the My Computer desktop icon In the My Computer window double click on the Control Panel icon In the Control Panel window double click on the Display icon In the Display Properties window click on the Settings tab See Customizing display properties on page 4 3 for instructions on selecting new monitor settings If using a VGA monitor select 640 x 480 pixels in the Screen area and 16 colors in the palette Restart the computer Your computer may take a little longer than usual to restart 2 If the monitor you attached is a VGA monitor and not an SVGA monitor older monitors may be VGA detach the VGA monitor and attach an SVGA monitor Using an SVGA monitor allows your computer system to take full advantage of Windows video f
149. ster number 0 28 For example to read the value of S register 0 type ATSO and press Enter To change the value of an S register Use the ATSr n command r register number 0 28 n the new value you want to assign For example to change the value of S register 0 to 20 rings type ATSO 20 and press Enter Modem information B 13 The following table lists the S Registers summary Table 6 S registers Register Function Range units Default so Auto answer ring 0 255 rings 0 S1 Ring counter 0 255 rings 0 S2 Escape code character 0 255 ASCII 43 S3 Carriage return character 0 127 ASCII 13 S4 Line feed character 0 127 ASCII 10 S5 Backspace character 0 32 ASCII 8 S6 Dial tone wait time 2 255 seconds 2 S7 Remote carrier wait time 1 255 seconds 50 S8 Comma pause time 0 255 seconds 2 S10 Carrier loss time 1 255 10ths of a second 14 S11 Touch tone dialing speed 50 255 milliseconds 95 S12 Escape character detect time 0 255 50ths of a second 50 S29 Flash dial modifier time 0 255 10 milliseconds 70 B 14 IBM Personal Computer User Guide Appendix C Monitor terminology As you read the documentation that came with your monitor and the monitor information provided in this chapter you might find a few technical terms If you change your monitor settings refer to the following table to understand some of the terms used to describe monitor characteristics Table 1 Monitor terms and definitions Term Definition display mo
150. t turn off when you press the power button for more than four seconds Note If any of these problems continue after taking the actions listed see HelpWare support and services on page 2 1 for information on obtaining service 10 14 IBM Personal Computer User Guide Solving modem problems Your modem is designed to provide reliable and trouble free service However should you experience any difficulty the information in this section can help you determine and resolve the source of the problem If you cannot resolve the problem after reading this section contact your IBM PC HelpCenter for assistance See How and when do contact the IBM PC HelpCenter on page 2 5 Table 3 Modem problems If the problem is Here s what to do Modem does not respond 1 Make sure the modem is not configured with a to commands conflicting COM port and IRQ setting 2 Make sure the communications software is configured with the correct COM and IRQ settings same COM port and IRQ line as the modem Your communications software will not be able to send and receive data if it does not have the correct COM and IRQ settings of the modem 3 Make sure the modem is properly initialized by the communications software The modem can be improperly initialized if you have selected an incorrect modem type Select Hayes Compatible modem type and Rockwell in your data communications software Select Generic class 1 and Rockwell in your fax and
151. t sink J1 Secondary IDE connector J12 Holds signal cables that attach to IDE channel 2 Diskette drive connector Floppy 1 Battery BAT1 System battery Flash ROM BIOS U9 PCI adapter card connector J5 PCI SLOT1 This is the first PCI adapter card connector PCI adapter card connector J6 PCI SLOT2 This is the second PCI adapter card connector PCI adapter card connector J7 PCI SLOT3 This is the third adapter card connector USB and Local Area Network Connector J4 CD ROM audio signal connector J14 Audio and game port connector J13 Power supply connecter J21 Keyboard and mouse connectors KBMS1 Parallel Video and Serial connectors LP1 Digital Flat Panel connector J10 Front USB headset microphone and volume control J22 for consumer desktop model only IBM Personal Computer User Guide Locating system board jumpers and connectors machine type 2197 and 6344 The following figure shows the locations of the jumpers and connectors on the system board The jumpers are preset in the factory Do not change these default jumper settings For a list of connectors with their corresponding functions see the section Connector functions on page A 11 J14 J13 J4 LP1 KBMS1 J11 J12 J21 U9 Floppy1 Adding and replacing system board components 9 7 Card connector and jumper information Identifying adapter card connectors You can insta
152. t your personal data and any special system configuration you should make regular backups of your data and configuration files You will need these backup copies if you ever need to recover your system In some cases the recovery process formats the hard drive erasing all the files there and then installs new copies of the system and program files on the clean drive It s a good idea to duplicate the directory structure that is on your hard drive when you make backup copies of files Otherwise you need to keep notes about where your files belong on the hard drive If you ever have to recover your system you will need to copy your personal data and configuration files back to their original hard drive location To recover the factory installed system and program files follow these steps 1 Make sure your computer is turned on 2 Insert the Product Recovery and Diagnostics CD ROM into your CD ROM drive 3 Shut down the operating system and turn off your computer Wait for the power light to turn off 4 Turn on your computer 10 22 IBM Personal Computer User Guide 5 When you see the Configuration Setup Utility menu a Use the cursor movement keys to select Full Recovery or Custom Recovery b Follow the instructions on the screen and read the messages carefully until the recovery completes Full Recovery will format your hard drive If you choose this option all data on your hard drive will be erased if you have d
153. tem unit to open the unit to get the FCC registration number on the modem card Provide this information to your telephone company The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your number is called In most but not all areas the sum of the RENs of all devices should not exceed five 5 0 To be certain of the number of devices you may connect to your line as determined by the REN you should call your local telephone company to determine the maximum REN for your calling area If the built in modem causes harm to the telephone network the telephone company may discontinue your service temporarily If possible they may notify you in advance if advance notice isn t practical you will be notified as soon as possible You may be advised of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment opera tions or procedures that could affect the proper operation of your equipment If they do you may be given advance notice so as to give you an opportunity to maintain uninterrupted service If you experience trouble with this built in modem contact your Authorized Seller or the IBM HelpCenter PC IBM Corporation 3039 Cornwallis Rd Bldg 203 Research Triangle Park NC 27709 2195 1 919 517 2800 for repair warranty information The telephone company may ask you to disconnect this equipment
154. ter technical support representative you can call the 900 number Your local telephone company will bill you by the minute for each call Persons under age 18 must have permission of a parent or legal guardian prior to placing the call United For installing and configuring in Monday Friday 2 99 US currency per States warranty IBM products 1 900 9am to 9pm minute beginning after the 555 HELP 4357 Eastern Time first minute For using application software Monday Friday 2 99 US currency per and for out of warranty IBM 9am to 9pm minute beginning after the products 1 900 555 Eastern Time first minute CLUB 2582 Canada 1 900 565 9988 24 hours a day 3 50 Canadian currency per minute HelpWare support and services 2 9 Flat rate You may call the IBM PC HelpCenter to purchase support for a single incident or multiple incidents in Canada call the toll free number listed on page 2 9 The flat rate option is not available in Australia or New Zealand Single incident The single call option allows you to pay a flat fee for each individual problem you need to resolve This option is payable only by credit card 3 incident pack The 3 incident pack allows you to purchase a block of problem resolutions ata discount from the single incident price This option is payable only by credit card The 3 incident pack expires one year from the date of purchase 5 incident pack In Australia and New Zealand the 5 incident pack allows
155. the printer and system unit off and wait 10 seconds Now turn the printer on and then the system unit 8 Make sure the On board Parallel Mode option is set properly in the Integrated Peripherals menu in Setup 9 Make sure the parallel port Operation Mode parameter is set to a mode that matches your printer 10 For additional help see the user s guide that came with the printer Note If any of these problems continue after taking the actions listed see HelpWare support and services on page 2 1 for information on obtaining service 10 12 IBM Personal Computer User Guide Solving software problems Table 2 Software problems If the problem is Clock loses time Computer doesn t go into standby or automatically power off when the set time has elapsed Here s what to do The most common cause for the clock losing time is related to application programs not a hardware failure If you experience this problem do the following 1 1 From the Windows desktop click on the IBM Update Connector icon to obtain the latest software updates for your computer If you have the Norton AntiVirus program installed click on the LiveUpdate icon to obtain the latest version of the Norton AntiVirus program For assistance with updating application programs that were not included with your personal computer contact the software manufacturer Make sure you don t touch the mouse or keyboard and don t sta
156. tings from the Configuration Setup Utility program menu 11 To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen Using an administrator password Setting an administrator password deters unauthorized persons from changing configuration settings If you are responsible for maintaining the settings of several computers you might want to set an administrator password After you set an administrator password a password prompt appears each time you try to access the Configuration Setup Utility program If you type the wrong password you receive a message telling you so If you type the wrong password three times in succession you must turn the computer off and start again If both a power on and administrator password are set you can type either of the passwords However in order to change any settings you must use your administrator password If you enter the power on password you only will be able to view limited information Setting deleting or changing an administrator password An administrator password can be any combination of up to seven characters A Z a z and 0 9 To set change or delete an administrator password 1 Start the Configuration Setup Utility program see Starting and using the Configuration Setup Utility program on page 3 2 From the Configuration Setup Utility program menu select System Security and press Enter 3 Select Administrator
157. to use a system resource that is already assigned If you install a PCI adapter card the system BIOS automatically detects it assigns an available system resource to it and configures your computer to use the card Follow the procedure in the section Resolving resource conflicts on page 7 4 For conflicts with other system resources If you install hardware that creates conflicts with other system resources you may receive an error message the first time you turn on your computer after you have installed the new hardware If you receive an error message use the Windows 98 Device Manager to reassign system resources See the section Using the Windows 98 Device Manager on page 7 4 for instructions Refer also to Appendix A Memory module placement for information on system resources 7 2 IBM Personal Computer User Guide Planning your hardware changes You should understand how your new hardware will work with your existing hardware before you unplug your system unit pull the cover off and start removing or adding hardware You should also record your changes as you work Make sure that you have read the preceding section Evaluating your new hardware on page 2 before you proceed Recording your changes When you add or replace hardware you should record the changes you make The information you need to record as you work includes butis not limited to e Changes to jumper positions e Connection of d
158. ty Service Office IWSO Upon registering the product with the IWSO IBM will issue a certificate that will be honored wherever IBM or IBM resellers sell and service IBM Commercial Personal Computer products The IWS program is not available for products HelpWare support and services 2 11 2 12 IBM Personal Computer User Guide Chapter 3 Express Maintenance Customers in the United States have Express Maintenance which is a parts exchange service that allows IBM HelpCenter personnel to replace selected in warranty hardware parts and ship them directly to your door This means you will not have to completely disassemble your computer and take it to an authorized IBM servicer for repair Some servicers function as drop off points that may send your system to another location for repair The phone number for Express Maintenance is 1 919 517 2800 When you call for Express Maintenance at 1 919 517 2800 your credit card information will be requested but it will not be billed if you return the defective part to IBM within 30 days of your receipt of the new part If the part is not returned within 30 days your card will be charged the full retail price of the part Credit card information will not be made available to any one outside IBM Express Maintenance 3 1 3 2 IBM Personal Computer User Guide Part 3 Controlling system settings This part contains information to help you configure or reconfigure the hardware and hardware featur
159. u access anon IBM Web site please understand that it is independent from IBM and IBM has no control over the content on that Web site In additional a reference to a non IBM Web site does not mean that IBM endorses or accepts any responsibility for the content or the use of such Web site It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses worms trojan horses and other items of a destructive nature INNO EVENT WILL IBM BE LIABLE TO ANY PERTY FOR ANY DIRECT INDIRECT SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY OTHER WEBSITE INCLUDING WITHOUT LIMITATION ANY LOST PROFITS BUSINESS INTERRUPTION LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Conventions used in this book Symbols The following list contains an explanation of the symbols used in this document This symbol is used when there is information you might find especially useful The information may also warn you about possible problems you could encounter This symbol is used when there is important information that can help you avoid damage to the hardware or software that came with your computer This symbol is used when there is important information that can help you avoid potential injury This symbol is used when there is important A Danger information that can help you avoid the risk of serious pe
160. uence 10 The first second third and fourth startup devices g Adding and replacing system board components Refer to the following information when you add or replace system board components such as memory connectors the computer battery or need to locate other components on the system board 18 Type 6344 User Guide Update Identifying system board components The following figure replaces the figure of the Type 6344 system board in Chapter 9 Adding and Replacing system board components of the User Guide Rf DIMM 1 DIMM 2 _ OOO IDE2 IDE1 b PCI adapter card connectors Diskette drive connector CD ROM audio signal IDE connectors connector Battery Processor fan power connector Clear CMOS recovery jumper Power supply connector Memory module sockets Heo Oo SONT 19 Removing the battery Before removing the battery be sure to read the lithium battery notice located in the safety notices section of the Quick Reference To remove the battery from your computer note the orientation of the battery in the bracket then press outward on the metal latch and lift the battery out Insert a new 3V lithium battery CR2032 into the bracket After the battery
161. unction 10 4 IBM Personal Computer User Guide Step 3 Is anything displayed on the monitor Continued The colors displayed are wrong Make sure the monitor cable is correctly and securely connected to the system unit Your Setup Poster shows how the cable should be connected If the problem continues refer to Solving hardware and software problems on page 10 7 and take the action listed Nothing happens when you use the mouse or keyboard a Make sure the keyboard and mouse cables are correctly and securely connected to the ports on the back of the system unit The keyboard port has this symbol next to it The mouse port has this symbol next to it 7 b Turn the system unit off and then turn it on again If the problem continues refer to the Quick problem solving chart on page 10 6 There may be a problem with the monitor No a Make sure your monitor cables are correctly and securely connected Your Setup Poster shows how the cables should be connected b Adjust the brightness and contrast controls For more information refer to the documentation that came with your monitor If the problem continues refer to the Quick problem solving chart on page 10 6 Diagnosing and recovering from problems 10 5 Quick problem solving chart There is a problem Did you add hardware gt No From Windows run the PC Dr for Windows program Use the Quick Test with the computer Y
162. upport and services on page 2 1 for information on obtaining service Diagnosing and recovering from problems 10 9 Table 1 Hardware problems Continued If the problem is Here s what to do Mouse does not work 1 Move the mouse onto a mouse pad and try using it 2 Make sure you are using a screen that allows the use of a mouse Some screens do not 3 Make sure the mouse cable is correctly and securely connected to the mouse port not the keyboard port on the back of the system unit i The mouse port has this symbol next to it to help vou 4 Clean the mouse a Turn the computer off b Disconnect the mouse cable from the system unit c Turn the mouse upside down Unlock the retainer on the bottom of the mouse by turning it counterclockwise Now turn the mouse right side up and the retainer and the ball will drop out d Using a damp cloth wipe the outside of the mouse and the retainer Be sure to wipe the rollers inside the mouse e Insert the ball and retainer Lock the retainer by turning it clockwise f Reconnect the mouse cable to the system unit g Turn on the computer 8 Turn the system unit off wait 10 seconds and then turn the system unit on again Note If any of these problems continue after taking the actions listed see HelpWare support and services on page 2 1 for information on obtaining service 10 10 IBM Personal Computer User Guide Table 1 Hardware problems Continued
163. uring your computer for a connection to the Internet on page 4 10 Using the Rapid Access Il keyboard on page 4 11 Getting started 4 1 Controlling monitor settings When you connected your monitor to your system unit and turned your computer on for the first time your computer automatically selected settings for monitor performance Depending on the monitor you have you might want to change some of these settings for optimal performance Using Windows 98 you can customize the screen resolution number of colors the size of the screen and other properties If you have not done so already follow the setup instructions on the Setup Poster to connect the monitor to the system unit Refer to the documentation that came with your monitor for model specific monitor information and configuration settings If the image on your monitor screen is scrolling blinking or flashing the first time you turn on your computer read Is anything displayed on the monitor on page 10 4 in the chapter Diagnosing and recovering from problems Also read Tips for choosing display properties on page 4 4 Note Getting the best performance from your monitor Follow these guidelines to get the best performance from your monitor e Place your monitor away from sources of magnetic interference such as other monitors unshielded speakers and electric power lines If your computer came with speakers those speakers are shielded e
164. utton on page 5 3 before attempting to use the power button for standby mode The system also will enter the standby mode using the setting in the Power Management function of Windows 98 Monitor standby This feature allows the monitor to save energy when you are using Windows 98 Standby On models equipped with the Rapid Access Keyboard II you also can press the Standby button Power management features 5 1 S oftware shutdown Using the software shutdown feature Follow these steps to use the software shutdown feature 1 Click on the Start button on the lower left corner of the Windows 98 screen Make sure that you have saved your work before doing the next step Selecting Shut Down completely turns off the computer and all unsaved data will be lost Note 2 Click on Shut down to display a confirmation screen with a list of options 3 Select the option Shut down Then click on OK 5 2 IBM Personal Computer User Guide System Standby Your computer supports the system Standby feature This feature lets the computer enter a low power state You can put the system in Standby mode in serveral ways using the Windows 98 Start menu using the power button pressing the Standby button models equipped with Rapid Access Keyboard II only Under standby mode programs that are running will go to a standby state but will not shut down The power indicator light will flash approximately once per secon
165. veris a file that describes the characteristics of your printer to the software The software then uses the file to convert your text and graphics into a form that your printer can understand Windows 98 contains printer drivers for many popular printers If you find that Windows 98 does not have the driver for your printer use the printer drivers provided with the printer Windows Help provides instructions for installing the driver for your printer To access these instructions follow these steps From the Windows 98 desktop click on the Start button Click on Help The Windows Help folder appears Click on the Index tab at the top of the folder om A W N e In the first box type printer 6 The second box automatically displays a list of tasks related to the printer Click on Printer setup click on the Display button and then click on To set up a printer for instructions 7 As you follow the instructions you will need to indicate e The manufacturer and the model of your printer If you do not see the manufacturer or model name of your printer in the list see if your printer came with a diskette or CD ROM that has a driver for Windows 98 If so follow the instructions for using the diskette or CD ROM Or your printer may have an emulation mode that allows itto print like one of the printers in the list Look in the documentation that came with your printer to find information on emulation modes Then select the nam
166. vide support for gate A20 Normal keyboard Fast chipset Typematic Rate Setting This setting determines whether or not the typematic repeat function is enabled If the typematic function is enabled and a key is held down the key will repeat after a brief delay If the typematic function is disabled the key will not repeat when held down Enabled Enable typematic rate repeat Disabled Disable typematic rate no repeat Typematic Rate Chars Sec When the typematic rate is enabled you can select the rate at which the keys are repeated 6 6 characters per second 8 8 characters per second 10 10 characters per second 12 12 characters per second 15 15 characters per second 20 20 characters per second 24 24 characters per second 30 30 characters per second 6 14 IBM Personal Computer User Guide Typematic Delay Msec When the typematic rate is enabled you can select the delay between when the key was first depressed and when the acceleration begins 250 250 msec 500 500 msec 750 750 msec 1000 1000 msec Halt On Use this setting to determine under what conditions the power on self test POST will halt when errors are detected ALL errors System halts in case of any errors No errors System won t halt in case of any errors ALL But keyboard System halts except for the keyboard error ALL But diskette System halts except for the diskette error System halts except for the diskette or keyboard ALL But disk key
167. wakes up the system from Standby mode and turns it to the normal on state Take note that while the system is in Standby mode Note pressing the power button for less than four seconds does not wake the system up When the system is in normal off state e Pressing the power button regardless of the length of time you press it less than or more than four seconds simply turns the system power on 5 4 IBM Personal Computer User Guide Using the Power Management feature in Windows 98 Follow these steps for power management 1 Double click on the My computer icon 2 Double click on the Control Panel icon 3 Double click on the Power Management icon The power management options are available from this menu Power management features 5 5 Monitor standby Windows 98 provides a monitor energy saving feature If your monitor supports this function see your monitor documentation for information perform the following steps to set the power saving features of your monitor 1 2 Click on the Start button on your desktop Select Settings then click on Control Panel You can also double click on the My Computer icon to display the My Computer window Double click on the Control Panel icon From the Control Panel window double click on the Display icon to show the Display Properties window Select the tab Screen Saver On the lower section where you see Energy saving features of monitor click on the Setti
168. ware programs which can help you solve problems or find answers to your questions Diagnostics Your computer comes with a diagnostic program which can help identify problems you may have with your system You can run the PC Doctor diagnostic program from the PC Doctor folder in the Windows programs menu or from the Product Recovery and Diagnostics disc The Windows version of PC Doctor works through the Windows operating system to find system software problems The Product Recovery and Diagnostics disc contains the MS DOS version of the PC Doctor diagnostics program which performs tests directly on the hardware It is important to run both versions of the PC Doctor program before you contact the IBM HelpCenter IBM Update Connector This program allows you to connect to the IBM PC HelpCenter to receive updates for some of the software that came with your system and download them Once you have received the files you can begin the automated installation process IBM Update Connector is available to registered customers during the warranty period at no additional charge Telephone line charges may apply HelpWare support and services 2 3 How do get help electronically Electronic support There are many different ways to receive technical support and information if you have questions or problems Electronic support is easy to use quick and very thorough Best of all the only charges that typically apply are the ones you pay to y
169. wrists should also be straight Positioning the mouse e Position your mouse on the same surface as your keyboard so that they are at the same level Allow enough space so that you can use your mouse without stretching or leaning over When you use the mouse hold it lightly with all your fingers and click gently Move the mouse with your entire arm instead of only using your wrist For more detailed information and tips about how to use your computer refer to the online help on your computer or visit the IBM Healthy computing Web site at http www pc ibm com ww healthycomputing XXxi xxxii IBM Personal Computer User Guide Part 1 Learning about this book This part contains an introduction to the User Guide Read this part to understand how to use this book and where to go if you need additional information This part contains the following chapter e Chapter 1 Using this book on page 1 1 This chapter explains how the book is organized It also points you to additional sources of information that are not contained in this book Chapter 1 Using this book The User Guide contains general information for all users of an IBM Personal Computer Once you have taken your computer out of the box and connected all the components you can use this book as a guide to your computer s hardware and as a problem solving tool The topics in this book range from an introduction of important hardware features to instructions for reco
170. x directions To exit setup and save the changes follow these steps 1 From the Configuration Setup Utility menu select Save and Exit Setup Then press Enter 2 A dialog box appears saying Save to CMOS and EXIT Y N Type Y and then press Enter The computer restarts using the new settings 6 8 IBM Personal Computer User Guide Setup parameters Devices and I O Ports Use the options in this menu to configure the devices and I O ports in this computer Diskette Drive A Use this setting to define the type of drive installed as drive A None No floppy drive installed 720K 3 5 in 3 1 2 inch double sided drive 720 kilobyte capacity 1 44M 3 5 in 3 1 2 inch double sided drive 1 44 megabyte capacity PS 2 Mouse function Determines the PS 2 Mouse function is enabled or disabled On Board Audio Use this setting to enable or disable the audio function that is integrated on the system board On Board LAN Use this setting to enable or disable the local area network LAN function built into the computer Serial Port Setup Use these settings to define the I O port address and interrupt request number to be used by the serial port Parallel Port Setup Use these settings to define the I O port address and interrupt request number to be used by the parallel port These settings also control the parallel port mode EPP ECP ECP EPP or SPP and the DMA setting for ECP if used BIOS Setup configuration 6 9 USB
171. y as options The CD ROM DVD ROM drive is a laser product The CD ROM DVD ROM drive is certified in the U S to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations DHHS 21 CFR Subchapter J for Class 1 laser products Elsewhere the drive is certified to conform to the requirements of the International Electrotechnical Commission IEC 825 and CENELEC EN 60 825 for Class 1 laser products When a CD ROM DVD ROM drive is installed note the following Use of controls or adjustments or performance of Caution procedures other than those specified herein might result in hazardous radiation exposure Removing the covers of the CD ROM DVD ROM drive could result in exposure to hazardous laser radiation There are no serviceable parts inside the CD ROM DVD ROM drive covers Do not remove the CD ROM DVD ROM drive covers Some CD ROM DVD ROM drives contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the A Danger beam do not view directly with optical instruments and avoid direct exposure to the beam XV Consignes de s curit Installation La conception de fabrication de l ordinateur personnel IBM assure une protection accrue contre les risques d lectrocution Le PC IBM poss de un cordon d alimentation quip d une fiche a trois broches qui permet une mise la terre des principaux l ments m talliques de l
172. you get an error message while using your computer For simplification the Configuration Setup Utility will be Note referred to simply as Setup throughout this handbook In most circumstances when you add or replace hardware in your system unit your computer s Basic Input Output System BIOS detects the hardware changes and updates Setup parameters automatically In some cases however you might need to manually change the configuration information in Setup If you add or remove hardware an online message may ask you to check Setup to verify that automatic detection made the correct configuration changes You can use the Setup menus to view information about your system s hardware configuration In general the Setup menus contain information on the following e Processor type and speed e System memory e Diskette hard disk and CD ROM drives e Serial and parallel ports e Plug and Play options e Startup options e Model information e Date and time settings e Security options Power management options 6 2 IBM Personal Computer User Guide Some of the parameters and related settings in Setup are for reference only such as those items in the System Summary and Product Data menus Refer to the section Viewing system information and product data on page 6 5 for details on these menus The configurable options allow you to control how your computer operates For example you can use Setup to Configure h
173. you to purchase a block of problem resolutions at a discount from the single incident price The 5 incident help pack expires one year from the date of purchase 10 incident pack In the United States Canada Australia and New Zealand the 10 incident pack allows you to purchase a block of problem resolutions at a discount from the single incident price The 10 incident pack expires one year from the date of purchase An incident is a request for telephone assistance about a single question or problem An incident may involve multiple conversations or actions which may include but are not limited to e your initial request e research by IBM a call back from IBM to you 2 10 IBM Personal Computer User Guide Requests for assistance on multiple questions or problems will be considered as multiple incidents To order additional support packages e Refer to page 2 7 for the phone numbers and hour of operation in your country e Inthe United States and Canada use the following part numbers when you call US PartNumber Canada Part Number Single incident 2419720 EPCS1 3 incident pack 2419721 EPCS3 10 incident pack 2419722 EPCS10 International Warranty Service Not Available International Warranty Service IWS is an IBM program that is available on selected IBM Commercial Personal Computer products IWS allows customers who travel or need to move products to another country to register the products with IBM s International Warran

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