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IBM 1422 Printer User Manual

1. Replacing the charge roll 128 Supplies and maintenance information 9 Remove the new charge roll from its packaging Warning Do not remove the wrapper from the charge roll until you have installed it Touching the cylinder part without the wrapper contaminates the charge roll and affects printing 10 Insert the left side of the charge roll as shown Replacing the charge roll 129 Supplies and maintenance information 11 Push the right side of the charge roll up into the tab with the arrow label until it snaps into place Note You may need to hold the upper front door still while inserting the charge roll into the right side Replacing the charge roll 130 Supplies and maintenance information 12 Remove the charge roll wrapper by pulling it off the roller and out of the printer 13 Reinstall the print cartridge and close the front door 14 Plug the printer power cord into a properly grounded electrical outlet Replacing the charge roll 131 Supplies and maintenance information Removing options Removing the printer from an optional drawer You can remove the printer from a 250 sheet drawer and or the 500 sheet drawer using the same method Turn the printer power off Unplug the printer power cord Disconnect
2. Off Prints 1 page image per side 2 Up Prints 2 page images per side 3 Up Prints 3 page images per side 4 Up Prints 4 page images per side 6 Up Prints 6 page images per side 9 Up Prints 9 page images per side 12 Up Prints 12 page images per side 16 Up Prints 16 page images per side Auto Lets the printer choose between portrait and landscape orientation Long Edge Sets the long edge of the paper as the top of the page landscape Short Edge Sets the short edge of the paper as the top of the page portrait Using the printer menus 80 Understanding the operator panel Menu item Purpose Values Separator To insert blank separator sheets None Does not insert separator sheets between jobs between multiple Sheets copies of a job or between each Between Inserts a blank sheet between page of a job Copies each copy of a job If Collation is Off a blank page is inserted between each set of printed pages all page 1 s all page 2 s and so on If Collation is On a blank page is inserted between each collated copy of the job Between Jobs Inserts a blank sheet between jobs Between Pages Inserts a blank sheet between each page of a job This is useful if you are printing transparencies or want to insert blank pages in a document for notes Separator To specify the paper source that Tray x Selects separator sheets from the Source holds separator sheets Tray 1
3. Do not overfill trays See print media capacity levels in Print media Sources and specifications Solving printing problems 150 Troubleshooting Problem Solution The print media fails to feed from tray 1 standard tray Remove the print media and fan it Make sure Tray 1 is selected from the printer driver or on the operator panel Do not overfill the tray Make sure the width and length guides on the print media sources are adjusted correctly and are not too tight Make sure the tray s media dial is in the correct position for the weight of print media you are using See Loading print media over 90 g m 24 Ib The paper fails to feed from the optional tray 2 250 sheet tray or 500 sheet tray Note Optional trays support paper only Make sure the optional tray 2 is selected from the printer driver or on the operator panel Make sure the tray is pushed in completely Make sure the metal plate inside the tray is pressed down before inserting it into the printer After the tray is inserted the metal plate springs back up Make sure the paper does not exceed the stack height indicator Make sure the paper is under the paper stop See Loading trays Make sure the width and length guides on the print media sources are adjusted correctly and are not too tight Remove the paper from the optional tray 2 and fan it 250 sheet tray only Make sure the tray s media dial is in the correct position fo
4. 3 Close the rear output bin door by pushing it in the middle under the tab Note Make sure the door closes on both sides Clearing jams 48 Print media 23x Paper Jam duplex jams Print media can jam under the printer and above Tray 1 when the duplex function is in use The printer can typically determine the location of a duplex jam but occasionally it cannot When a duplex jam occurs one of three jam messages appears on the display depending on if the location of the jam is known or not 23x Paper Jam Remove Tray1 Pull Down Lever At Printer Front 1 Pull Tray 1 completely out 2 Look under the printer on the left side to locate a green lever 3 Push down on the green lever 4 Gently pull the jam toward you 5 Insert the tray Note Make sure the metal plate at the bottom of the tray is locked down Clearing jams 49 Print media 23x Paper Jam Remove Tray1 Pull Down Lever At Printer Rear 1 Open the rear door and clear any jams If you are unable to clear the jam from here continue with step 2 Pull Tray 1 completely out Look under the back of the printer on the right side to locate a green lever Push down on the lever Rear door 5 Gently pull the jam toward you 6 Insert the tray Note Make sure the metal plate at the bottom of the tray is locked down Clearing jams 50 Print media 23x Paper Jam Check Duplex This message appears only w
5. ZA Zeen A Width guide Squeeze the width guide tab and the width guide together and then slide the guide all the way to the right Flex the sheets back and forth to loosen them then fan them Do not fold or crease the paper Straighten the edges on a level surface Hold the paper so the side you want to print on is face down and the front edge of the stack is toward the front of the tray For information on loading letterhead see Printing on preprinted forms and letterhead Loading trays 28 Print media 8 Place the stack of paper against the left side of the tray and insert it under the metal stop Make sure the paper fits easily under the metal stop and is not bent or wrinkled Do not raise the metal stop or force paper under it Note Do not exceed the maximum stack height indicated Overfilling the tray may cause jams Maximum stack Metal stop height indicator 9 Squeeze the width guide tab and the width guide together and then slide the guide to the edge of the paper Loading trays 29 Print media 10 Squeeze the length guide tab and the length guide together and then slide the guide to the edge of the paper Note Sliding the guides too tightly against the paper may cause misfeeds 11 Close the cover 12 Insert the tray Loading trays 30 Print media Loading and using the multipurpose feeder Your printer has a multipurpose feeder that holds several sizes and types of pri
6. e An environment with extreme changes in humidity or temperature e Direct sunlight e Dusty places Acar fora long period of time e An environment where corrosive gases are present e Anenvironment with salty air Storing the print cartridge 122 Supplies and maintenance information Changing the print cartridge Note The manufacturer does not recommend that you use print cartridges from a third party refiller Print quality and printer reliability cannot be guaranteed if you do For best results use genuine supplies Removing the used print cartridge 1 Turn the printer off 2 Open the upper front door 4 Setit aside Changing the print cartridge 123 Supplies and maintenance information Cleaning the printer Using a clean lint free cloth gently clean the shaded areas by wiping toward the front of the printer Warning Do not touch the transfer roller or the plastic sensors Plastic sensor Transfer roller Plastic sensor Installing the new print cartridge 1 Remove the cartridge packaging Remove the red plastic piece and foam Red plastic piece Packaging Warning Do not touch the photoconductor drum on the bottom of the print cartridge Changing the print cartridge 124 Supplies and maintenance information 2 Hold the print cartridge by the handle and gently shake it side to side to distribute the toner Handle Changing the p
7. Preventing jams 19 Print media Loading trays Your printer has two standard sources the 250 sheet tray standard tray and the multipurpose feeder For more information see Loading and using the multipurpose feeder Load the print media you use for the majority of your print jobs in the standard 250 sheet tray Proper print media loading helps prevent jams and helps make your printing trouble free Before loading print media know the recommended print side of the print media you are using This information is usually indicated on the print media package Do not remove trays while a job prints Doing so may cause a jam Loading the standard tray and the optional 250 sheet tray The following instructions work for loading the standard tray or the tray for the optional 250 sheet drawer Your printer has one standard 250 sheet tray For the sizes and types of print media these trays support see Print media source specifications To load the tray for the optional 500 sheet drawer see Loading the optional 500 sheet tray To load print media in a tray 1 Remove the tray completely 2 f you are loading print media that is over 90 g m 24 Ib but no greater than 105 g m 28 Ib adjust the dial on the bottom of the tray See Loading print media over 90 g m 24 Ib on page 25 for more information Loading trays 20 Print media 3 Press down on the metal plate until it locks into place 4 Locate the tabs on both
8. Print media 3 Gently press down on the ridge The extension unfolds Loading and using the multipurpose feeder 33 Print media Loading the multipurpose feeder See Print media source specifications for information on sizes and types of print media you can load in the multipurpose feeder 1 Slide the width guide all the way to the right 2 Prepare print media for loading Note Do not load different sizes or types of print media at the same time Doing so may cause a jam e Flex sheets of paper back and forth to loosen them then fan them Do not fold or crease the print media Straighten the edges on a level surface Loading and using the multipurpose feeder 34 Print media Hold transparencies by the edges and fan them to prevent feeding failures Note Avoid touching the print side of the transparencies Be careful not to scratch them Fan envelopes back and forth to loosen them Do not fold or crease the envelopes Straighten the edges on a level surface Vi Q Do not exceed the maximum stack height by forcing print media under the stack height limiter The maximum stack height is 10 mm 0 4 in Overfilling could cause jams Stack height limiter Loading and using the multipurpose feeder 35 Print media 4 Load the print media e Load paper card stock and labels with the recommended print side face up and the top edge going in first Note If you load letterhead for duplex printin
9. The printer detects an unsupported flash memory card in one of the connectors Turn the printer off Remove the unsupported option card 56 Std Parallel Port Disabled Data has been sent to the printer through a parallel port but the parallel port is disabled Press Go to clear the message The printer discards any data received through the parallel port Make sure the Parallel Buffer menu item in the Parallel Menu is not set to Disabled See also Parallel Buffer Understanding the printer messages 110 Understanding the printer messages LUSIT Te D 56 Standard USB Port Disabled What this message means Data has been sent to the printer through a USB port but the USB port is disabled What you can do Press Go to clear the message The printer discards any data received through the USB port Make sure the USB Buffer menu item in the USB Menu is not set to Disabled See also USB Buffer 58 Too Many Flash Options Too many flash memory options are installed on the printer Turn off and unplug the printer Remove the excess flash memory Plug in the printer and turn it on 58 Too Many Too many drawers with matching trays Turn off and unplug the printer Trays Attached are installed on the printer Remove the additional drawers Plug in the printer and turn it on See also Setup Guide 80 Scheduled The printer requires replacement of Replace the maintena
10. Configuration menu see Turning on Reduced Curl mode The print media is wrinkled or creased once it exits the printer Make sure the print media is loaded properly Try printing from a different tray Turn over the stack of print media in the tray Also try rotating the print media 180 degrees Turning on Reduced Curl mode If print media is curled once it exits the printer Reduced Curl mode can be turned on to help alleviate the problem However before turning this mode on you should try the possible solutions offered in Troubleshooting see The paper is curled once it exits the printer Note Print speed is significantly slower in Reduced Curl mode 1 Turn the printer off Press and hold Select and Return and turn the printer on Release the buttons when you see Performing Self Test Config Menu appears on the first line of the display Reduced Curl appears on the second line of the display 4 Press Select Of appears on the second line of the display 5 Press Menu On appears on the second line of the display 6 Press Select SAVED appears briefly 7 Press Menu until you see Exit Config Menus and then press Select Performing Self Test will reappear The printer returns to Ready state Solving printing problems 152 Troubleshooting Solving print quality problems You may be able to correct many print quality problems by replacing a supply or maintenance item that has
11. F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner or the silicone in the fuser Inks that are oxidation set or oil based should meet these requirements latex inks might not If you are in doubt contact your paper supplier e Use only forms and letterhead printed using an offset lithographic or engraved printing process e Choose papers that absorb ink but do not bleed e Avoid papers with rough or heavily textured surfaces Printing on preprinted forms and letterhead Check with the manufacturer or vendor to determine whether the preprinted letterhead you have chosen is acceptable for laser printers Page orientation is important when printing on letterhead Use the following table for help when loading letterhead in the print media sources Top of page Print media source or process Print side Portrait Landscape Tray 1 Face down Front of tray Left side of tray standard tray Tray 2 optional 250 sheet or 500 sheet drawer Duplex printing using Tray 1 or Tray 2 Face up Logo faces rear of tray Not applicable Multipurpose feeder Face up Logo enters the printer Left side of tray including feeding individual sheets first Duplex printing using the Face down Logo enters the printer Not applicable multipurpose feeder last Choosing the right print media 14 Print media Transparencies You can feed transparencies from the standard 250 sheet tr
12. Wait for the message to clear Warning Do not turn the printer off while this message is displayed Understanding the printer messages 103 Understanding the printer messages LUSIT D Held Jobs may be lost What this message means The printer memory is too full to continue processing print jobs What you can do Press Go to clear the message and continue printing The printer frees memory by deleting the oldest held job and continues deleting held jobs until there is enough printer memory to process the job Press Stop to clear the message without deleting any held jobs The current job may not print correctly Press Menu to open the Job Menu and cancel the current job To avoid this error in the future Delete fonts macros and other data stored in printer memory nstall more printer memory The messages 37 Insufficient Memory and Held Jobs may be lost alternate on the display See also Using the Print and Hold function 37 Insufficient Memory Insert Tray x The specified tray is either missing or not fully inserted into the printer Insert the specified tray completely into the printer Press Menu to open the Job Menu and cancel the current job Install Tray x or Cancel Job The specified tray is either missing or not fully inserted into the printer Insert the specified tray completely into the printer Press Menu to open the Job Menu and
13. diamonds or is blank Performing Self Test appears on the operator panel When the test is completed Ready is displayed If the messages do not appear turn the printer off and contact the place you bought your printer Menu settings changed from the Settings in the software application the printer driver or the printer operator panel have no effect utilities are overriding the settings made from the operator panel Change the menu settings from the printer driver the printer utilities or the software application instead of the operator panel Disable the settings in the printer driver the printer utilities or the software application so you can change settings from the operator panel Solving display problems 148 Troubleshooting Solving printing problems Problem Solution The printer prints slowly when Best quality is chosen in the printer driver The higher the quality you select the slower the print job will print If speed is necessary choose Draft or Normal as the quality setting Using Best slows the printer to about half the speed of Normal The printer prints slowly when printing on narrow media less than 182 mm 7 2 in wide Narrow print media causes the printer to feed more slowly If speed is necessary print on wider media The printer prints slowly when printing on transparencies The printer slows down to optimize print quality Changing the Media Type setting b
14. from the Job Menu when printing a job but you cannot change other printer settings You can however use your printer driver to override printer defaults and select settings for individual print jobs For more information see Disabling the operator panel menus Menus Disabled 71 Understanding the operator panel Using the printer menus Select a menu or menu item for more details Paper Menu Paper Source Paper Size Paper Type Custom Types Universal Setup Substitute Size Configure MP Paper Texture Paper Weight Paper Loading PostScript Menu Print PS Error Font Priority PDF Menu PPDS Menu Orientation Lines per Page Lines per Inch Page Format Character Set Best Fit Tray 1 Renumber Auto CR after LF Auto LF after CR Finishing Menu Duplex Duplex Bind Copies Blank Pages Collation Separator Sheets Separator Source Multipage Print Multipage Order Multipage View Multipage Border PCL Emul Menu Font Source Font Name Point Size Pitch Symbol Set Orientation Lines per Page A4 Width Tray Renumber Auto CR after LF Auto LF after CR Parallel Menu PCL SmartSwitch PS SmartSwitch NPA Mode Parallel Buffer Advanced Status Protocol Honor Init Parallel Mode 2 MAC Binary PS Utilities Menu Print Menus Print Net Setup Print Fonts Print Directory Factory Defaults Remove Held Jobs Format Flash Defragment Flash Hex Trace Setup Menu Printer Language Power Saver Resource Save Dow
15. macros and symbol sets in printer memory RAM are deleted Resources residing in flash memory or on the optional hard disk are unaffected e All menu settings are returned to the factory default values except The operator panel Display Language setting in the Setup Menu Al settings in the Parallel Menu Serial Menu Network Menu and USB Menu If you need more information about changing menu settings or selecting new user default settings see Using the operator panel to change printer settings Restoring factory default settings 142 Administration Using the Print and Hold function When sending a job to the printer you can specify in the driver that you want the printer to hold the job in memory When you are ready to print the job you must go to the printer and use the operator panel menus to identify which held job you want to print See Understanding the operator panel for information on using the operator panel You can use this function to delay printing a job verify one copy before printing additional copies request extra copies of a job at a later time or print a confidential job when you can be at the printer to retrieve it Note Print and Hold functions require a minimum of 16MB available printer memory We recommend a minimum of 32MB available printer memory and a hard disk Selecting a user name All confidential and held jobs have a user name associated with them To access all held jobs or confiden
16. printer waits for additional data before it cancels the job Using the printer menus 89 Understanding the operator panel PCL Emul Menu Use the PCL Emul Menu to change printer settings that only affect jobs using the PCL emulation printer language Note Values marked by an asterisk are the factory default settings Menu item A4 Width Auto CR after LF Auto LF after CR Font Name Font Source Purpose To select the width of the logical page for A4 size paper To specify whether the printer automatically performs a carriage return after a line feed control command To specify whether the printer automatically performs a line feed after a carriage return control command To choose a specific font from the specified font source To determine the set of fonts displayed in the Font Name menu item Values 198 mm Makes the logical page compatible with the Hewlett Packard LaserJet 5 Printer 203 mm Makes the logical page wide enough to print eighty 10 pitch characters Off Printer does not perform a carriage return after a line feed control command On Printer performs a carriage return after a line feed control command Off Printer does not perform a line feed after a carriage return control command On Printer performs a line feed after a RO Courier 10 carriage return control command The font name and font ID for all fonts in the selected font source a
17. specified tray MP Feeder Selects separator sheets from the multipurpose feeder You must also set Configure MP to Cassette Utilities Menu Use the Utilities Menu to print a variety of listings relating to available printer resources printer settings and print jobs Other menu items let you set up printer hardware and troubleshoot printer problems Menu item Defragment Flash Purpose To retrieve storage area lost when resources are deleted from flash memory Warning Do not turn off the printer while the flash is defragmenting Values Yes Printer transfers all resources stored in flash memory to printer memory and then reformats the flash memory option When the format operation is complete the resources are loaded back into flash memory Printer cancels the request to defragment the flash memory Using the printer menus 81 Understanding the operator panel Menu item Purpose Values Factory To return your printer settings to Restore All menu items are returned to Defaults the factory default values the factory default values except Display Language All settings in the Parallel Menu Serial Menu Network Menu and USB Menu All downloaded resources fonts macros and symbol sets in printer memory RAM are deleted Resources residing in flash memory or on the hard disk are unaffected Do Not Restore User defined settings
18. Load the letterhead with the logo face up and facing toward the rear of the printer Note Duplex jobs need to be sent to the standard output bin the rear exit does not support duplex printing Duplexing a print job two sided printing 57 Printing tasks Using Duplex Bind Printing on both sides of the paper reduces printing costs When you select duplex bind printing in the printer driver or Duplex Bind in the Finishing Menu on the operator panel you must select either long edge or short edge binding Duplex Bind defines the way duplexed pages are bound and how the printing on the back of the sheet even numbered pages is oriented in relation to the printing on the front odd numbered pages The two values for Duplex Bind are Long Edge Assumes binding along the long end of the page left edge for portrait orientation and top edge for landscape orientation The following illustration shows long edge binding for portrait and landscape pages Binding Back of sheet gt next sheet Front of next sheet Portrait Landscape Short Edge Assumes binding along the short edge of the page top edge for portrait orientation and left edge for landscape orientation The following illustration shows short edge binding for portrait and landscape pages Binding Binding Front of next sheet Front of next sheet Landscape Portrait Duplexing a print job two sided printing 58 Printin
19. Paper Type 77 Paper Weight 78 Substitute Size 78 Universal Setup 78 paper rest raising 39 Paper Size Paper Menu 75 paper sizes A4 12 A5 12 executive 12 folio 12 JIS B5 12 legal 12 letter 12 statement 12 universal 12 Paper Source Paper Menu 75 Paper Texture Paper Menu 76 Paper Type Paper Menu 77 Paper Weight Paper Menu 78 paper specifying custom type 73 if requested size not loaded 78 preprinted forms 74 size 75 source 75 texture 76 type 77 weight 78 Parallel Buffer Parallel Menu 97 Parallel Menu 96 Advanced Status 96 Honor Init 96 166 MAC Binary PS 96 NPA Mode 96 Parallel Buffer 97 Parallel Mode 2 97 PCL SmartSwitch 97 Protocol 98 PS SmartSwitch 97 Parallel Mode 2 Parallel Menu 97 parallel port configuring bidirectional communication 96 buffer size 97 data sampling 97 hardware initialization 96 NPA mode 96 PCL SmartSwitch 97 protocol 98 PS SmartSwitch 97 partial page black 156 PCL Emul Menu 90 A4 Width 90 Auto CR after LF 90 94 Auto LF after CH 90 94 Font Name 90 Font Source 90 Lines per Page 91 95 Orientation 91 95 Pitch 91 Point Size 91 Symbol Set 91 Tray Renumber 92 95 PCL emulation A4 width 90 automatic carriage return 90 94 automatic line feed 90 94 font name 90 font sample print 82 font source 90 lines per page 91 95 orientation 91 95 pitch 91 point size 91 symbol set 91 tray renumber 92 95 PCL emulation font support 61 PCL SmartSwitch Ne
20. Power Saver Printer is in energy saving mode 13 W Printer is plugged into a wall Off outlet but switch is turned off ow The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Power Saver This printer is designed with an energy saving mode called Power Saver The Power Saver Mode is equivalent to the EPA Sleep Mode The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity The Power Saver Mode is automatically engaged after this printer is not used for a specified period of time called the Power Saver Timeout The factory default Power Saver Timeout for this printer is 60 minutes By using the printer configuration menus the Power Saver Timeout can be modified between 1 minute and 240 minutes Setting the Power Saver Timeout to a low value reduces energy consumption but may increase the response time of the printer Setting the Power Saver Timeout to a high value maintains a fast response but uses more energy If the Power Saver Mode is affecting the effective use of this printer this mode can be disabled from the Setup Menu see page 88 Total energy usage It is sometimes helpful to calculate the total printer energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the printer
21. Power Saver menu item 30 minutes is the factory default the Power Saver message replaces the Ready message on the display Send a job to print Press Go to quickly warm the printer to normal operating temperature and display the Ready message Printing Directory List The printer is processing or printing a directory of all files stored in flash memory or on a hard disk Wait for the message to clear See also Printing a directory list Printing Font List The printer is processing or printing a list of all available fonts for the specified printer language Wait for the message to clear See also Print Fonts Printing Menu Settings The printer is processing or printing the menu settings page Wait for the message to clear See also Print Menus Printing the menu settings and network setup pages Understanding the printer messages 105 Understanding the printer messages Message Printing Quality Test Pages What this message means The printer is formatting and printing the Print Quality Test which consists of 4 pages Page 1 contains a mixture of graphics and text pages 2 and 3 contain only graphics and page 4 isa blank page If Duplex is turned on then the pages will be duplexed otherwise they are simplexed What you can do Wait for the message to clear Prog Engine Code DO NOT POWER OFF The printer is programming new engine code Wait for th
22. Print PS To print a page defining the Off Discards the print job without Error PostScript emulation error when printing an error message an error occurs On Prints an error message before it discards the job PDF Menu Use the PDF Menu within the PostScript Menu to change printer settings that only affect jobs using Portable Document Format PDF files Note Values marked by an asterisk are the factory default settings Menu item Annotation Halftone Purpose To specify whether to print the annotations within the PDF file Annotation tools provide a variety of methods for marking up text and attaching notes and commentaries to PDF documents If you select to print annotations a new PDF file is created which lists all the annotation notes within the original PDF To specify whether to use the printer default halftone screen or the document screen Values Do Not Print Do not print the annotations in the PDF file Print Print the annotations in the PDF file Printer Use the printer default halftone screen Document Use the document halftone screen Using the printer menus 93 Understanding the operator panel Menu item Purpose Values Orientation To specify the default orientation of Portrait Prints text and graphics parallel to the PDF the short edge of the paper for the PDF Landscape Prints text and graphics parallel to the long
23. Resume printing after loading print media and clearing paper jams Exit Power Saver If you have changed printer settings from the operator panel menus press Go before sending a job to print The printer must display Ready for jobs to print Menu Each end of the button has a function Press Menu When Ready is displayed to take the printer offline out of the Ready state and enter the menus When Busy is displayed to take the printer to the Job Menu When the printer is offline to scroll through the menus Press Menu to go to the previous item in the menus For menu items with numeric values such as Copies press and hold Menu to scroll through the values Release the button when the number you want is displayed Select Press Select to Open the menu shown on the second line of the operator panel Depending on the type of menu this action Opens the menu and displays the first item in the menu Opens the menu item and displays the default setting Save the displayed menu item as the new user default setting The printer displays the Saved message and returns to the menu item Clear certain messages from the operator panel Continue printing after the Change tray x message appears See Change Tray x for more information Return Press Return to return to the previous menu level or menu item Stop Press Stop at the Ready Busy or Waiting message to temporarily take the print
24. all cables from the back of the printer A Go N ch Use the handholds to lift the printer off of the optional drawer and set the printer aside CAUTION Make sure your fingers are not under the printer when you set it down Removing options 132 Supplies and maintenance information Removing optional printer memory or firmware cards These instructions can help you remove optional printer memory or firmware cards Note You will need a 2 Phillips screwdriver for this procedure Accessing the system board 1 Turn the printer off and unplug the printer power cord 2 Disconnect all cables from the back of the printer 3 Open the upper front door and multipurpose feeder door Removing options 133 Supplies and maintenance information 5 Swing the side cover away from the printer and then slide the cover toward the back of the printer to remove it 6 Loosen the five screws on the shield but do not remove them completely 7 Slide the shield to the left until the screws fit into the keyholes on the cover 8 Remove the shield and set it aside Removing options 134 Supplies and maintenance information Removing an optional memory card Complete the following steps to remove an optional printer memory card Warning Optional memory cards are easily damaged by static electricity Touch something metal on the printer before you touch an optional memory card 1 Remove the shield See Accessing the system
25. automatically feeds from the next linked source Manual Env Using the printer menus 75 Understanding the operator panel Menu item Purpose Values Paper To identify the texture of the paper loaded in a specific source and to ensure that Texture characters print clearly Use Paper Texture in connection with the Paper Type and Paper Weight menu items You may need to change those menu items to optimize print quality for your specific paper 1 Select a paper type Plain Texture Card Stock Text Trnsprncy Text Preprint Texture Colored Texture Custom x Texture Labels Texture Bond Texture Envelope Texture Ltrhead Texture 2 Select a value Smooth Note The default for Bond Texture is Rough instead of Normal If a Normal user defined name is available for Rough a custom Type then the name is displayed instead of Custom x Texture The name is truncated to 14 characters Using the printer menus 76 Menu item Paper Type Understanding the operator panel Purpose To identify the type of paper installed in each paper source Use this menu item to Optimize print quality for the specified paper Select paper sources through your software application by selecting type and size Automatically link paper Sources Any sources containing the same type and size of paper are automatically linked by the pri
26. board 2 Locate the optional memory card 3 Push the connector latches on both ends of the memory connector away from the memory card 4 Pullthe memory card straight out of the memory connector 5 Place the memory card in its original packaging or wrap it in paper and store it in a box 6 Reinstall the shield See Reinstalling the shield Removing options 135 Supplies and maintenance information Removing an optional firmware card Warning Optional firmware cards are easily damaged by static electricity Touch something metal on the printer before you touch an optional firmware card 1 Remove the shield See Accessing the system board Locate the firmware card you want to remove Grasp the firmware card gently and pull it straight out in one motion Do not pull one side and then the other 4 Place the card in its original packaging or wrap the card in paper and store it in a box 5 Reinstall the shield See Reinstalling the shield Removing options 136 Supplies and maintenance information Reinstalling the shield 1 Align the five keyholes with five screws on the system board Removing options 137 Supplies and maintenance information Reattaching the side cover 1 Align the three tabs on the back of the side cover with the slots on the printer Removing options 138 Supplies and maintenance information 3 Press the side cover firmly into place making sure that the two tabs are in place and t
27. data stored in the print buffer Note Print Buffer is only available when you enter the Job Menu while Waiting is displayed The Waiting state occurs if an incomplete job is sent to the printer or an ASCII job such as a print screen command is printing Reset To reset the printer to the user default value for each menu item delete all downloaded Printer resources fonts macros and symbol sets stored in printer memory RAM and delete all data in the interface link buffer Note Before selecting Reset Printer exit the software application you are using Using the printer menus 84 Quality Menu Understanding the operator panel Use the Quality Menu to change printer settings affecting the quality of printed characters and images Note Values marked by an asterisk are the factory default settings Menu item PictureGrade Print Resolution Toner Darkness Purpose To improve the quality of grayscale printing at 600 dots per inch dpi in PostScript emulation To define the number of dots printed per inch dpi The higher the value the sharper the clarity of printed characters and graphics To lighten or darken text images or conserve toner Values On Uses modified screening parameters to improve print quality of graphics Off Uses standard screening parameters 600 dpi Produces high quality output for print jobs that are mostly text 1200 Image Q U
28. default settings Menu item MAC Binary PS NPA Mode PCL SmartSwitch Purpose To configure the printer to process Macintosh binary PostScript print jobs To specify whether the printer performs the special processing required for bidirectional communication following the conventions defined in the Network Printing Alliance NPA Protocol Note Changing this menu item automatically resets the printer To configure the printer so it automatically switches to PCL emulation when a print job received through the USB port requires it regardless of the default printer language Values Off Printer processes raw binary PostScript print jobs from computers using the Macintosh operating system Note This setting often causes Windows print jobs to fail On Printer filters PostScript print jobs using standard protocol Auto Off Printer processes print jobs from computers using either Windows or Macintosh operating systems Printer performs NPA processing If data is not in NPA format it is rejected as bad data Printer does not perform NPA processing Printer examines the data to determine the format and then processes it appropriately Printer examines the data on the USB interface and selects PCL emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PostScript emulation t
29. edge of the paper for the PDF Scale to Fit To specify whether the document On The document is scaled to fit on should be scaled to fit on the the available print media ilable pri ia SEEREERIESGSE Off The document is not scaled to fit on the available print media Text or graphics outside the printable area is clipped PPDS Menu Use the PPDS Menu to change printer settings that only affect jobs using the PPDS emulation printer language Note Values marked by an asterisk are the factory default settings Menu item Purpose Values Auto CR To specify whether the printer Off Printer does not perform a carriage after LF automatically performs a carriage return after a line feed control return after a line feed control command command On Printer performs a carriage return after a line feed control command Auto LF To specify whether the printer Off Printer does not perform a line after CR automatically performs a line feed feed after a carriage return control after a carriage return control command command On Printer performs a line feed after a carriage return control command Best Fit To determine whether to perform a Off Printer stops printing when a font best fit search if the requested requested font cannot be found font cannot be found An error message is posted indicating the font could not be found On Printer continues even though it was not able to locate a requested font Instead the printer tries to select ano
30. for Custom Type lt x gt where lt x gt represents Types associated with each of the 1 2 3 4 5 or 6 Custom Types available in the Paper Type menu item Paper Note If a user defined name is available it is displayed instead of Card Stock Custom Type lt x gt The user Transparency defined name is truncated to 14 characters If two or more custom Labels types share the same name the name only appears once in the Custom Types value list Envelope Using the printer menus 73 Understanding the operator panel Menu item Purpose Values Paper To properly handle preprinted paper loaded in a tray whether the job is a duplexed job or a Loading single sided job 1 Select a paper type Card Stock Load Note If a user defined name is Colored Loading available it is displayed instead of Custom x Loading The name is Custom x Loading truncated to 14 characters Labels Loading Ltrhead Loading Preprint Loading Bond Loading 2 Select a value Duplex Notifies the printer that the specified paper type is loaded properly for duplex printing If the printer receives a single sided job using that paper type the printer inserts blank pages as necessary to print the job properly on preprinted forms This setting may slow single sided printing Off Printer assumes preprinted material is loaded for single sided printing Duplexed jobs may not p
31. is all the same type also Disabling tray linking If you use different print media in the sources each source with a different print media must have the Paper Type set to a unique value to disable the automatic tray linking feature You set the Paper Type setting on the operator panel Linking trays 60 Understanding fonts ke Your printer has resident fonts stored permanently in its memory Different fonts may be available in PCL and PostScript emulations Section Page Printing a font sample list 61 Scalable fonts 62 PCL bitmapped fonts 65 PCL symbol sets 65 Printing a font sample list To print samples of all the fonts currently available for your printer Make sure the printer is on and the Ready message appears Press and release Menu until you see Utilities Menu and then press Select Press and release Menu until Print Fonts appears and then press Select A Go N ch Press and release Menu until either PCL Fonts or PS Fonts appears on the second line of the display Select PCL Fonts to print a listing of the fonts available to the PCL emulator Select PS Fonts to print a listing of the fonts available to the PostScript emulator 5 Press Select The message Printing Font List appears and remains on the operator panel until the page prints The printer returns to the Ready state after the font sample list prints Understanding fonts 61 Scalable fonts Understanding fonts You
32. media may cause misfeeds 11 Insert the tray Loading trays 24 Print media Loading print media over 90 g m 24 Ib When you are loading print media over 90 g m 24 Ib but no greater than 105 g m 28 Ib in the standard tray or optional 250 sheet tray the tray s media dial must be set to position 2 1 Remove the tray completely 2 Remove any print media already in the tray 3 Turn the tray over 4 Using a coin push the media dial down and turn it from position 1 to position 2 Media dial A eS pi V 1 d 2 Ke SE SS ZS eof Ps 5 Turn the tray over and load the appropriate print media as described in Loading the standard tray and the optional 250 sheet tray on page 20 If you are using print media that is 60 90 g m 16 24 Ib the media dial should be in position 1 Loading trays 25 Print media Loading the optional 500 sheet tray The optional 500 sheet tray only accepts paper It has a special cover at the back of the tray to protect legal size paper from exposure to dust To load paper in the tray 1 Remove the tray completely 2 Raise the cover Loading trays 26 Print media 3 Press down on the metal plate until it locks into place 4 Locate the tabs on both of the guides Loading trays 27 Print media 5 Squeeze the length guide tab and the length guide together and then slide the guide to the 6 7 back of the tray Length guide
33. memory Using the Print and Hold function 145 Administration Confidential jobs When you send a job to the printer you can enter a personal identification number PIN from the driver The PIN must be four digits using the numbers 1 6 The job is then held in printer memory until you enter the same four digit PIN from the printer operator panel and choose to print or delete the job This ensures that the job does not print until you are there to retrieve it and no one else using the printer can print the job When you select Confidential Job from the Job Menu and then select your user name the following prompt is displayed Enter PIN Use the buttons on the operator panel to enter the four digit PIN associated with your confidential job The numbers next to the button names identify which button to press for each digit 1 6 As you enter the PIN asterisks are displayed to ensure confidentiality E I Enter PIN Menu Select Return If you enter an invalid PIN the message No Jobs Found Retry appears Press Go to reenter the PIN or press Stop to exit the Confidential Job menu When you enter a valid PIN you have access to all print jobs matching the user name and PIN you entered The print jobs matching the PIN you entered appear on the display when you enter the Print A Job Delete A Job and Print Copies menu items You can then choose to print or delete jobs matching the PIN you entered See Print
34. operator panel To clean the transfer roller open and close the printer upper front door The printer automatically runs its setup cycle Toner smears or rubs off the page If you are printing on an uneven print surface change the Paper Weight and Paper Texture settings in the Paper Menu See Paper Type Verify that the print media is within the printer specifications See Print media sources and specifications for more information If the problem continues contact the place where you purchased your printer If you are printing on transparencies card stock or labels be sure you selected the correct Paper Type in the printer driver or on the operator panel Try a different kind of paper Paper designed for copiers provides the best quality Solving print quality problems 153 Troubleshooting Problem Vertical or horizontal streaks appear on the page B Solution The toner may be low Remove the print cartridge To utilize the remaining toner shake the cartridge gently and then reinstall it See Changing the print cartridge for an illustration of how to shake the cartridge If you are using preprinted forms make sure the ink can withstand temperatures of 200 C 392 F The print is light but the Toner Low message is not displayed Remove the print cartridge and shake it from side to side to redistribute the toner to extend the life of the cartridge and then reinstall it See Chang
35. paper On Long Edge Prints on both sides of the paper Assumes binding along the long end of the page left edge for portrait orientation and top edge for landscape orientation Short Edge Assumes binding along the short edge of the page top edge for portrait orientation and left edge for landscape orientation Using the printer menus 79 Menu item Understanding the operator panel Purpose Values Multipage Border Multipage Order Multipage Print Multipage View To print a border around each page image when using Multipage To determine the positioning of multiple page images when using Multipage Print The positioning depends on the number of images and whether the images are portrait or landscape in orientation None Does not print a border around each page image Horizontal Print Solid Prints a solid line border around each page image Vertical Rev Horizontal Rev Vertical For example if you select 4 Up multipage printing and portrait orientation the results differ depending on the Multipage Order value you select Horizontal Vertical Order Reverse Reverse Horizontal Vertical Order 1 2 1 2 1 3 1 3 4 2 4 3 4 2 To print multiple page images on one side of a sheet of paper Also called n up or Paper Saver To determine the orientation of a multipage sheet
36. reached the end of its intended life See Determining the status of supplies for information about other ways to identify consumables that need to be replaced Use the following table to find solutions to print quality problems you encounter If you cannot fix the problem contact the place where you bought your printer Problem Solution Light or blurred characters The toner may be low To utilize the remaining toner remove the cartridge by gripping the handles with both hands With the cartridge arrows pointing downward shake the cartridge back and forth Reinstall the cartridge and then press Go Change the Toner Darkness setting to a value greater than 8 If you are printing on transparencies card stock or labels be sure you selected the correct Paper Type in the printer driver or on the operator panel If you are printing on an uneven print surface adjust the Paper Weight and Paper Texture settings Use recommended paper and other print media The printer detects a print cartridge error Replace it Make sure print media you load in the sources is not damp Toner smudges appear on the front or back of the page Make sure the print media is straight and unwrinkled Replace the used print cartridge with a new one Toner is on the transfer roller To help prevent this do not load print media that is smaller than the page size of the job to be printed Specify the correct page size in your driver or on the
37. remain Remove To remove Print and Hold jobs Confidential Causes all Confidential Print and Held Jobs since unwanted jobs may tend to Hold jobs to be removed il and use too much memory E e j T Held Causes all non Confidential Print Note This is only displayed if and Hold jobs to be removed there are Print and Hold Jobs stored in memory All Causes all Print and Hold jobs to be deleted Format To format the flash memory Yes Deletes any data stored in flash Flash Warning Do not turn off the i is Meal bd UN printer while the flash is formatting EMOT yO TEGENE i No Cancels the request to format the flash memory and leaves current resources stored in flash memory Hex Trace To help isolate the source of a print job problem With Hex Trace selected all data sent to the printer is printed in hexadecimal and character representation Control codes are not executed To exit Hex Trace turn the printer off or reset the printer from the Job Menu Print To print a list of all the resources stored in flash memory or on the hard disk Directory Note Print Directory is available only when either a nondefective flash or disk is installed and formatted and Job Buffer Size is not set to 100 Print Fonts To print a sample of all the fonts PCL Fonts Prints a sample of all printer fonts available for the selected printer available for PCL emulation language PS Fonts Prints a sample of all printer fonts available for PostScript emul
38. s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 12A2405 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Notices 160 The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS G 1234 J 100003 for the indirect connections to the public telecommunications systems in the United Kingdom Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 89 336 EEC and 73 23 EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of el
39. server for more information For Novell users Make sure the netware drv file is dated October 24 1994 or later Make sure the NT no tabs flag is included in the capture statement For Macintosh users verify that the printer is set up correctly in Chooser Solving other problems Problem Solution How do get updated printer Contact the place where you purchased your printer drivers or utilities Where are the printer escape The drivers CD that was shipped with your printer contains an Adobe codes listed Acrobat file with a complete list of Printer Command Language PCL escape codes Contacting service When you call for printer service be prepared to describe the problem you are experiencing or the error message on the display Know your printer model type and serial number Refer to the label on the back of the printer near the power cord for this information The serial number is also listed on the menu settings page you can print from the Utilities Menu See Printing the menu settings and network setup pages for more information For information about obtaining service contact the place where you bought your printer Solving network printing problems 158 eo Notices ke Section Page Trademarks 159 Licensing notice 160 Laser notice 160 Electronic emission notices 160 Printer energy consumption 161 Trademarks Lexmark and MarkVision are tradema
40. source Do not use label sheets with a slick backing material Do not print within 1 mm 0 04 in of the die cut Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate your printer and your cartridge with adhesive and could void your printer and cartridge warranties Use labels that can withstand temperatures of 205 C 401 F without sealing excessive curling wrinkling or releasing hazardous emissions Do not print within 1 mm 0 04 in of the edge of the label of the perforations or between die cuts of the label Do not use label sheets that have adhesive to the edge of the sheet We recommend zone coating of the adhesive at least 1 mm 0 04 in away from edges Adhesive material contaminates your printer and could void your warranty If zone coating of the adhesive is not possible a 3 mm 0 125 in strip should be removed on the leading and driver edge and a non oozing adhesive should be used Remove a 3 mm 0 125 in strip from the leading edge to prevent labels from peeling inside the printer Portrait orientation is preferred especially when printing bar codes Do not use labels that have exposed adhesive on the sheets Choosing the right print media 17 Print media Card stock Card stock is single ply and has a large array of properties such as the orientation of paper fibers and texture that can significantly affect the p
41. spends in each mode in order to calculate energy usage The total printer energy usage is the sum of each mode s energy usage Notices 161 eo Index ke A A4 Width PCL Emul Menu 90 Advanced Status Parallel Menu 96 Alarm Control Setup Menu 86 alarms error messages 86 setting 86 toner 89 authorized supplies dealers 118 Auto Continue Setup Menu 86 Auto CR after LF PCL Emul Menu 90 94 Auto LF after CR PCL Emul Menu 90 94 automatic size sensing 75 automatic tray linking 60 avoiding print media jams 19 B background shading 156 binding duplex 58 bins 39 rear output bin 40 standard output bin 39 raising paper rest 39 black partial page 156 Blank Pages Finishing Menu 79 buffer sizes adjusting network 98 parallel 97 USB 101 C Cancel Job Job Menu 83 canceling a print job from a Macintosh computer 59 from a Windows computer 59 from printer operator panel 59 card stock 18 capacity 10 guidelines 18 loading 36 supported source 10 card stock exiting to rear output bin 40 characteristics print media letterhead 14 characters jagged 155 charge roll replacing 127 cleaning the printer 124 clearing jams 43 possible jam areas 43 Collation Finishing Menu 79 collation enabling 79 complex page errors 87 Confidential Job Job Menu 83 confidential jobs 115 entering a PIN 115 entering user name 143 sending 115 Configure MP Paper Menu 73 conserving supplies 120 Copies Finishing Me
42. ter deene 147 Solving basic printer problems 5 uenerit n nr PER Kpn ae PA RRL EES RE RM nn n 147 Solving display ein E E 148 Solving printing problemS oc 149 Turning on Reduced Curl mode EE 152 Solving print quality ele EE 153 Solving eelere e E NEIN leckasoer osetia ecucbetedee 157 Solving network printing problems otras mesa nn Ra Ente dnb x Edi uR 158 Solving other tee p rH n 158 Contacting Service ep 158 irl e edited 159 jig cM T dee 159 Licensing NOCE e T 160 DEER eege 160 Electronic emission notices RR 160 Printer energy DEn e Le E 161 j MemeP 162 Printer overview ke The following illustrations show the standard printer 1 and the printer configured with additional drawers 4 The printer supports up to two additional drawers in the following configurations e One 250 sheet drawer 2 e One 500 sheet drawer 3 e Two 250 sheet drawers 4 e One 250 sheet drawer and one 500 sheet drawer 5 the 500 sheet drawer must be on the bottom of the stack Note The printer does not support the addition of two 500 sheet drawers Printer overview 7 Printer overview Front paper support Standard output bin Upper front door
43. the printer messages UECHT D 32 Unsupported Print Cartridge What this message means An unsupported print cartridge is installed What you can do Remove the print cartridge and install a new one See also Changing the print cartridge 34 Short Paper The printer has determined that the length of the paper in the source specified on the second line of the display is too short to print the formatted data For auto size sensing trays this error occurs if the guides are not in the correct position Press Go to clear the message and continue printing The printer does not automatically reprint the page that prompted the message Make sure the Paper Size setting in the Paper Menu is correct for the size paper you are using If MP Feeder Size is set to Universal make sure your paper is large enough for the formatted data Press Menu to open the Job Menu and cancel the current job See also Print media sources and specifications 35 Res Save Off Deficient Memory The printer lacks the memory needed to enable Resource Save This message usually indicates too much memory is allocated for one or more of the printer link buffers Press Go to disable Resource Save and continue printing To enable Resource Save after you get this message Make sure the link buffers are set to Auto and exit the menus to activate the link buffer changes When Ready is displayed enable Resource Save fr
44. tray 26 paper Index 164 multipurpose feeder 36 standard tray 20 transparencies 37 loading print media multipurpose feeder 34 optional 250 sheet tray 20 optional 500 sheet tray 26 standard tray 20 logo 36 M MAC Binary PS Network Menu 98 MAC Binary PS Parallel Menu 96 MAC Binary PS USB Menu 100 maintaining the printer 118 cleaning the printer 124 ordering a print cartridge 121 print cartridge installing a new one 124 storing 122 maintenance charge roll 127 margins incorrect 155 media dial 25 memory Print and Hold function 143 Menu button 69 menu settings page printing 113 menus entering 69 language 86 printing menu settings page 113 selecting 69 menu items 69 numerical values 69 messages 102 1565 Emul Error Load Emul Option 107 2 xx Paper Jam 107 32 Unsupported Print Cartridge 108 34 Short Paper 108 35 Res Save Off Deficient Memory 108 37 Insufficient Collation Area 108 37 Insufficient Defrag Memory 108 37 Insufficient Memory 109 38 Memory Full 109 39 Complex Page 109 51 Defective Flash 110 52 Flash Full 110 53 Unformatted Flash 110 55 Unsupported Flash in Slot X 110 56 Standard USB Port Disabled 111 58 Too Many Flash Options 111 80 Scheduled Maintenance 111 88 Toner Low 111 900 999 Service message 111 Activating Menu Changes 102 Busy 102 Canceling Job 102 Change x Invalid Refill 102 Change Tray lt x gt 102 Close Door or Insert Cartridge 103 Defragmenting 103 Delete All Jobs 103 Dele
45. 2 o E G E o o H 2 d J Os o E o He fo E S 83 Sa Sa B S 20 20 5 3 un Ssl sgl FS Sl s 3 Print media Dimensions Eq EG z Oo ra A4 210 x 297 mm V V 8 27 x 11 7 in A5 148 x 210 mm V x 5 83 x 8 27 in JIS B5 182 x 257 mm V J 7 17 x 10 12 in Letter 215 9 x 279 4 mm V V 8 5 x 11 in Legal 215 9 x 356 mm V V 8 5 x 14 in Executive 184 2 x 266 7 mm V V 7 25 x 10 5 in Folio 215 9 x 330 mm V J 8 5 x 13 in Statement 139 7 x 215 9 mm V X 5 5 x 8 5 in Universal 216 x 356 mm V x 8 5 x 14 in 7 3 4 Envelope 98 4 x 190 5 mm x x Monarch 3 875 x 7 5 in 9 Envelope 98 4 x 225 4 mm x x 3 875 x 8 875 in 10 Envelope 104 8 x 241 3 mm x x Com 10 4 125 x 9 5 in DL Envelope 110 x 220 mm x x 4 33 x 8 66 in C5 Envelope 162 x 229 mm x x 6 38 x 9 01 in B5 Envelope 176 x 250 mm x x 6 93 x 9 84 in Other Envelope 356 x 216 mm x x Universal 14 x 8 5 in Print media sources and specifications 12 Print media Choosing the right print media Selecting the right paper or other media reduces printing problems For best print quality try a sample of the paper or other media you are considering before buying large quantities Capacities listed in the Print media source specifications table are for 20 Ib paper unless otherwise noted The following sizes or types of print media must exit to the rear output bin Print media 165 1 mm 6 5 in or les
46. 24 Ib 500 sheet tray Multipurpose Paper envelopes Minimum 60 163 g m e 100 sheets of paper feeder labels transparencies 76 2 x 127 mm 3x 5 in 16 43 Ib 10 envelopes card stock Maximum 30 sheets of labels 216 x 355 6 mm e 20 transparencies 8 5 x 14 in 10 sheets of card Supports all sizes listed in stock Supported print media sizes Card stock must exit through the rear output bin Duplex unit specifications Exits to the standard output bin Sizes supported A4 JIS B5 folio letter legal Weight 60 105 g m 16 28 Ib Print media sources and specifications 10 Print media Supported print media types a indi p E v indicates support 0 260 3 E c X indicates no support E aal E 2 iS EN os os 7 E e 5 ie 5v E 3 D 25 8 2 p amp D o lo 5 5 ze se aa 2 f O co E G S Print media Eq CS cc Paper v 4 4 V v 4 V Card stock x x x 4 x 4 x Labels x x x y v v x Transparencies V x x 4 v 4 x Envelopes x x x V v 4 x Labels and transparencies may be sent to the standard output bin however they may print more successfully when sent to the rear output bin Print media sources and specifications 11 Supported print media sizes v indicates support Print media X indicates no support z T T E E GS Ss
47. Changing a numerical setting To select a new value as a setting 1 From a Ready status message press Menu The menu names appear Continue to press and release Menu until you see the menu you need Press Select to select the menu or menu item on the second line of the display e If the selection is a menu the menu is opened and the first printer setting in the menu appears e Ifthe selection is a menu item the default setting for the menu item appears The current user default setting has an asterisk beside it Each menu item has a list of values for the menu item A value can be e Aphrase or word to describe a setting e A numerical value that can be changed e An On or Off setting Press Menu to move to the value you need Press Select to select the value on the second line of the operator panel An asterisk appears beside the value to indicate that it is now the user default setting The new setting appears for one second clears displays the word Saved and then displays the previous list of menu items 6 Press Return to go back to previous menus Make additional menu selections to set new default settings Press Go if this is the last printer setting you want to change User default settings remain in effect until you save new settings or restore the factory defaults Settings you choose from your software application can also change or override the user default settings you select from the operator panel The diagram i
48. E 68 SIE el EE 68 Using the operator panel to change printer settings seesseeeeeeeee 70 Menus Disabled 71 Using the printer menus sssssm RR HH eem eene 72 cuu T GEN 73 Finishing E e nat 79 Utilities Men 81 Welo d i i ET TIENDE 83 eU PACTI M 85 SetuP MENU sce ceceet it T V 86 BCL EmgtMent geseet ENEE EEN EES 90 xec cedit T T 93 PPDS Men 94 Parallel Menu 96 Network Menu 98 RL MIM EE 100 elle AO EE 101 Contents Chapter 6 Understanding the printer messages 102 Chapter 7 Software and network tasks esses 112 Printing the menu settings and network setup pages eeeeemmRA 113 Printing the Print Quality Test Pages AE 114 glate Ee e d d T x aa 115 Printing a confidential job ER 115 Entering a personal identification number PIN sne 116 Using MarkVision to manage the printer eeeesecceceeeeeeeeeeeeeeeeeeeeeseeeeeeeneeeeeeeees 117 Using Hex dip o Pusscdem c 117 Chapter 8 Supplies and maintenance information 118 Maintaining the printer MMC 118 Determining the status of supplies sdesscdeteccescscctcencdecachasescdnentccedaes wesedeetepdhundnacectnababeuens 119 Conserving E oa 2c eee eee ee ne ae ee Pe LUOu tU U
49. E EEEE ee eee 120 Ordering EE E 121 Ordering a print cartridge ec nennen 121 Ordering a charge roll E M reenen 121 teller nl uge ne 122 Changing the print cartridge ct css ncasancencnedsesecls nur puit o must ekon eau ak ipM s Ce B rH HM EDEReB aita 123 Removing ihe used print cartridge siccis eere cepto ege 123 Cleaning the printer eegene eege 124 Installing the new print S IER egeggbtbtekk sde GAEREN 124 eler Kine E Mec 127 EREECHEN A ERROR m T 132 Removing the printer from an optional drawer seeeesseeeeeeesss 132 Removing optional printer memory or firmware cards 133 Ghapter 9 Administration aane siiis ci rami Eder extima armis sacarana 140 Disabling the operator panel an GE 141 Enabling The menus uu dissi cnet bac Ee ud des sa Reni tasa Eed 141 Restoring factory default Setting iecur tito teria Eun ERES p bent RR E REOR RR RE P RAS UE RM Ed pua RE 142 Contents Using the Print and Hold function iusserat tine miti Fam na aem ku cd Sae uum idis 143 iz MUsE H i i davacledarinceicnsdtadensuccantelasntacd meds E EEEE 143 Printing and deleting held EE 143 Accessing held jobs from the operator panel eseeeessssssss 144 Recognizing when format errors occur 144 lcge M NOUS 145 Reserve EE 145 Verniy PrIM eR m Um 145 Confidential JODS et 146 Chapter 10 Troubleshooting eg egeenten
50. Infoprint 1422 i e mm umm E User s Guide G510 2921 00 Infoprint 1422 i e mm umm E User s Guide G510 2921 00 Edition March 2004 2004 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Safety information If your product is not marked with this symbol it must be connected to an electrical outlet that is properly grounded CAUTION Do not set up this product or make any electrical or cabling connections such as the power cord or telephone during a lightning storm The power cord must be connected to an electrical outlet that is near the product and easily accessible Refer service or repairs other than those described in the operating instructions to a professional service person This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts Your product uses a laser CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure Your product uses a printing process that heats the print media and the heat may cause the media t
51. Operator panel Multipurpose feeder door Tray 1 Handhold Rear output bin Power button The printer operator panel has a 2 line by 16 character liquid crystal display LCD five buttons and one indicator light that flashes when the printer is processing a job indicated by the Busy message LCD Menu Select Return Light Printer overview 8 Print media Print media sources and specifications 10 Choosing the right print media 13 Storing print media 18 Preventing jams 19 Loading trays 20 Loading and using the multipurpose feeder 31 Using the standard output bin 39 Using the rear output bin 40 Clearing jams 43 Print media 9 Print media Print media sources and specifications For best printer performance properly load the trays Never mix media types within a tray Print media source specifications Print media Source supported Sizes supported Weight Capacity Tray 1 Paper transparencies A4 A5 JIS B5 folio letter 60 105 g m e 250 sheets of paper standard legal executive statement 16 28 Ib 50 transparencies 250 sheet tray 100 sheets of labels Tray 2 Paper only A4 A5 JIS B5 folio letter 60 105 g m 250 sheets of paper optional legal executive statement 16 28 Ib 250 sheet tray Tray 2 Paper only A4 JIS B5 folio letter 60 90 g m 500 sheets of paper optional legal executive 16
52. PCL Emul Menu 90 font support PCL emulation 61 PostScript emulation 61 fonts choosing in PCL emulation 90 printing font samples 61 printing sample list 61 printing samples 82 priority 93 resident 61 symbol sets supported 91 Format Flash Utilities Menu 82 G Go button 69 guidelines avoiding jams 19 printing letterhead 14 H hard disk printing downloaded resources 82 setting as download target 87 heavy print media 25 held jobs confidential jobs 115 entering a PIN 115 entering user name 143 Held Jobs Job Menu 84 Help Menu 101 Help Menu Quick Reference 101 Hex Trace Utilities Menu 82 Honor Init Parallel Menu 96 indicator light 68 interfaces network 98 parallel 96 USB 100 J jagged characters 155 Jam Recovery Setup Menu 87 jams avoiding 19 clearing 43 clearing paper path 43 messages 102 preventing 19 See paper jams job 143 canceling 83 confidential 83 held 84 Job Menu 83 Cancel Job 83 Confidential Job 83 Held Jobs 84 Print Buffer 84 Reset Printer 84 job not printing 158 L labels 17 guidelines 17 loading 36 letterhead loading in multipurpose feeder 36 page orientation 14 printing 14 light print 153 Lines per Page PCL Emul Menu 91 95 linking trays 60 loading capacities optional 250 sheet tray 10 optional 500 sheet tray 10 standard tray 10 card stock 36 envelopes 37 labels multipurpose feeder 36 letterhead 36 optional 250 sheet tray 20 optional 500 sheet
53. PS SmartSwitch 99 Std Net Setup 99 network port configuring buffer size 98 NPA mode 99 PCL SmartSwitch 99 PS SmartSwitch 99 network printing problems incorrect characters 158 job not printing 158 NPA Mode Network Menu 99 NPA Mode Parallel Menu 96 NPA Mode USB Menu 100 NPA mode setting network port 99 parallel port 96 USB port 100 numbers operator panel 69 numerical values selecting 69 O operator panel 67 buttons 8 68 disabling menus 141 enabling menus 141 LCD 8 68 light 68 menus disabled 69 messages 102 numbers 69 using 68 option problems 157 optional drawer removing 132 optional firmware card removing 136 optional printer memory removing 135 options verifying installation with menu settings page 113 ordering print cartridge 121 Orientation PCL Emul Menu 91 95 output bins 39 rear output bin 40 standard output bin 39 raising paper rest 39 P Page Protect Setup Menu 87 paper 13 choosing 13 guidelines 13 loading multipurpose feeder 34 36 optional 250 sheet tray 20 optional 500 sheet tray 26 optional label tray 20 standard tray 20 paper exits 39 rear output bin 40 standard output bin 39 Index paper jams clearing 43 paper path 43 preventing 19 reprinting jammed pages 87 paper loading optional 250 sheet tray 20 Paper Loading Paper Menu 74 Paper Menu 73 Configure MP 73 Custom Types 73 Paper Loading 74 Paper Size 75 Paper Source 75 Paper Texture 76
54. ace and selects SmartSwitch PostScript emulation when a print PostScript emulation if the data job received through the parallel indicates that is the required port requires it regardless of the printer language i ERR DEN language Off Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwitch is On or uses the default printer language specified in the Setup Menu if PCL SmartSwitch is Off Using the printer menus 97 Understanding the operator panel Menu item Purpose Values Protocol To specify the parallel interface Standard May resolve some parallel protocol interface problems Fastbytes Provides compatibility with most existing parallel interface implementations recommended setting Network Menu Use the Network Menu to change printer settings affecting jobs sent to the printer through a network port either Standard Network or Network Opt x Note Values marked by an asterisk are the factory default settings Menu item MAC Binary PS Network Buffer Purpose To configure the printer to process Macintosh binary PostScript print jobs To configure the size of the network input buffer Note Changing the Network Buffer menu item automatically resets the printer Values On Printer processes raw binary PostScript print jobs from computers using the Macintosh operating syste
55. ack to Plain Paper increases the speed but transparencies may stick together in the output tray The printer does not print at all or prints black splotches down the right side of a page Make sure that the upper front door is fully closed on both sides If the left side of the door is not fully closed the printer will not print If the right side of the door is not fully closed black splotches may print down the right side of a page Job did not print or incorrect characters printed Make sure Ready appears on the operator panel before you send a job to print Press Go to return to Ready Make sure print media is loaded in the printer See Loading trays and Loading and using the multipurpose feeder Press Continue Verify that the printer is using the correct printer language Verify that the correct printer driver is being used Make sure the parallel cable or USB cable is firmly plugged in at the back of the printer e Check the cable connections Make sure you are using the correct cable If you use the parallel port we recommend an IEEE 1284 compliant parallel cable f the printer is connected through a switch box try a direct connection Verify that the correct print media size is selected in the printer driver or on the operator panel Make sure PCL SmartSwitch and PS SmartSwitch are set to On in the printer driver or on the operator panel lf a print spooler is used verify that the s
56. ages 37 Insufficient Memory and Held Jobs may be lost alternate on the display See also Accessing held jobs from the operator panel Held Jobs may be lost 38 Memory Full The printer is processing data but the memory used to store pages is full Press Go to clear the message and continue printing the job The job may not print correctly Press Menu to open the Job Menu and cancel the current job To avoid this error in the future Simplify the print job by reducing the amount of text or graphics on a page and deleting unnecessary downloaded fonts or macros Install additional printer memory See also Clearing jams 39 Complex Page The page may not print correctly because the print information on the page is too complex Press Go to clear the message and continue printing the job The job may not print correctly Press Menu to open the Job Menu and cancel the current job To avoid this error in the future Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros Set Page Protect to On in the Setup Menu Install additional printer memory See also Setup Menu Understanding the printer messages 109 Understanding the printer messages Message 50 PPDS Font Error What this message means The PPDS interpreter has encountered a font error or the printer has rec
57. am straight out and then up Note If the print media resists stop pulling and access it from the rear output bin door See 202 Paper Jam Open Rear Door to continue 4 Reinstall the print cartridge See Installing the new print cartridge for instructions 5 Close the upper front door Clearing jams 45 Print media 202 Paper Jam Open Rear Door When this message is displayed a jam can occur in one of two places e Ifthe print media jams before completely exiting into the standard output bin see Exiting to the standard output bin e Ifthe print media jams before reaching the standard output bin see Before reaching the standard output bin Exiting to the standard output bin 1 Gently pull the jam straight out 2 If the print media does not pull easily from here continue with Before reaching the standard output bin Clearing jams 46 Print media Before reaching the standard output bin The print media jams before reaching the standard output bin 1 Open the rear output bin door 2 Gently remove the jam based on how much is visible e If the middle of the sheet of print media is visible but not the ends grasp the print media on both sides and gently pull it straight out Clearing jams 47 Print media e Ifan end of the jam is visible pull it straight out
58. and Warranty statements GNU General Public License The Lexmark modified GNU licensed software is free software you can redistribute it and or modify it under the terms of the licenses referenced above These licenses do not provide you any rights to the Lexmark copyrighted software in this printer Since the GNU licensed software that the Lexmark modifications are based upon is supplied explicitly without warranty use of the Lexmark modified version is similarly provided without warranty See the warranty disclaimers in the referenced licenses for additional details Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 Class laser products are not considered to be hazardous The printer contains internally a Class Illb 3b laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770 795 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition Electronic emission notices Federal Communications Commission FCC compliance information statement This printer type 4048 or 4523 has been tested and found to comply with the limits for a Class B digital devic
59. aph ITC Mona Lisa ITC Zapf Chancery Joanna Marigold Monaco New York Oxford Palatino Stempel Garamond Taffy Times New Roman TrueType Univers Wingdings Based on Times New Roman under license from The Monotype Corporation plc is a product of Agfa Corporation Apple Computer Inc Linotype Hell AG and or its subsidiaries Nebiolo Apple Computer Inc The Monotype Corporation plc Linotype Hell AG and or its subsidiaries Jonathan Hoefler Type Foundry International Typeface Corporation International Typeface Corporation International Typeface Corporation International Typeface Corporation International Typeface Corporation The Monotype Corporation plc Arthur Baker Apple Computer Inc Apple Computer Inc Arthur Baker Linotype Hell AG and or its subsidiaries Linotype Hell AG and or its subsidiaries Agfa Corporation The Monotype Corporation plc Apple Computer Inc Linotype Hell AG and or its subsidiaries Microsoft Corporation Other trademarks are the property of their respective owners Notices 159 Licensing notice The printer resident software contains Software developed and copyrighted by Lexmark Lexmark modified software licensed under the provisions of the GNU General Public License version 2 and the GNU Lesser General Public License version 2 1 Software licensed under the BSD license and warranty statements Click the title of the document you want to review gt BSD License
60. associated with your PIN Press Select to print a specific job Delete All Jobs Deletes all jobs associated with your PIN Delete A Job Deletes the specified confidential job Press Menu to scroll through the list of Confidential Jobs associated with your PIN Press Select to delete a specific job Copies Determines the number of copies printed for each confidential job Press Menu to scroll through the list of confidential jobs associated with your PIN Press Select to specify the job you want to print Press Menu to increase or decrease the number of copies and then press Select Using the printer menus 83 Understanding the operator panel Menu item Purpose Values Held Jobs To print Reserve Print Repeat Print All Jobs Prints all held jobs Print or Verify Print jobs stored i 8 printer SET Eh Print A Job Prints the specified held job Press Menu to scroll through the list of held jobs Press Select to print the specific job Delete All Jobs Deletes all held jobs Delete A Job Deletes the designated held job Press Menu to scroll through the list of held jobs Press Select to delete the job Copies Determines the number of copies for each held job Press Menu to scroll through the list of held jobs Press Select to specify the job you want to print Press Menu to increase or decrease the number of copies and then press Select Print Buffer To print any
61. ation PPDS Fonts Prints a sample of all printer fonts available for PPDS emulation Print Menus To print a listing of the current user default values the installed options the amount of installed printer memory and the status of printer supplies Print Net To print information relating to the internal print server and the network settings defined by Setup the Network Setup menu item in the Network Menu Using the printer menus 82 Understanding the operator panel Job Menu The Job Menu is only available when the printer is busy processing or printing a job when a printer message is displayed or when the printer is in Hex Trace mode Press Menu to open the Job Menu Menu item Purpose Values Cancel Job To cancel the current print job Note Cancel Job is only displayed if the printer is processing a job or has a job in printer memory Confidential To print confidential jobs stored in printer memory Job Note When the confidential job prints it is automatically deleted from printer memory 1 Enter the Personal Identification Enter PIN Use the operator panel buttons to Number PIN associated with enter the PIN associated with your your confidential job confidential job 2 Then select a value Print All Jobs Prints all jobs associated with your PIN Print A Job Prints the specified confidential job Press Menu to scroll through the list of confidential jobs
62. available printer memory You can use this page to verify that all printer options are properly installed and the printer settings are correct See Understanding the operator panel to identify the display and operator panel buttons if you need help 1 Make sure the printer is on and the Ready message appears 2 Press and release Menu until you see Utilities Menu and then press Select 3 Press and release Menu until you see Print Menus and then press Select The message Printing Menu Settings appears while the page prints The printer returns to the Ready message after the menu settings page prints If any other message appears when you print this page see Understanding the printer messages for more information If your printer has a network port an additional page prints to indicate more about network settings The Network Menu and network settings are only shown if you are using the network printer model Settings for menu items can be set through the operator panel You can use the menu settings page to verify that all printer options are properly installed and that printer settings are set correctly Printing the menu settings and network setup pages 113 Software and network tasks Printing the Print Quality Test Pages To help isolate print quality problems print the Print Quality Test Pages Note The test pages must be printed on letter legal or A4 paper 1 Turn off the printer 2 Press and hold Select and Return as y
63. ay or the multipurpose feeder Do not load transparencies in the optional 250 sheet or 500 sheet drawer e Use transparencies designed specifically for laser printers Transparencies must be able to withstand temperatures of 175 C 347 F without melting discoloring or releasing hazardous emissions e To prevent print quality problems avoid getting fingerprints on the transparencies e Before loading transparencies fan the stack to prevent sheets from sticking together e You can send transparencies to the standard output bin however they may print more successfully when sent to the rear output bin e Be sure to set the Paper Type to Transparency from the printer driver or from MarkVision to avoid damaging your printer Choosing the right print media 15 Print media Envelopes You can load up to 10 envelopes in the multipurpose feeder Use envelopes made from 75 105 g m 20 28 Ib bond paper Do not use envelopes that Have excessive curl Are stuck together Are damaged in any way Contain windows holes perforations cutouts or embossing Use metal clasps string ties or metal folding bars Have postage stamps attached Have any exposed adhesive when the flap is in the sealed position Use envelopes that can withstand temperatures of 205 C 401 F without sealing excessive curling wrinkling or releasing hazardous emissions If you have any doubts about the envelopes you are con
64. cancel the current job Invalid Engine Code The printer engine code is not valid The printer cannot receive and process jobs until valid code is programmed into the engine Download valid code to the printer engine Note You can download engine code while this message is displayed Invalid Standard Network Code The code in an internal print server is not valid The printer cannot receive and process jobs until valid code is programmed into the internal print server Download valid code to the printer internal print server Note You can download network code while this message is displayed Load x The printer is trying to feed paper from a source it detects is empty x is one of the following sources Tray 1 Tray 3 MP Feeder Load paper of the size and type requested in the second line of the display in the specified tray The printer automatically clears the message and continues printing the job Press Menu to open the Job Menu and cancel the current job See also Loading trays Loading and using the multipurpose feeder Understanding the printer messages 104 Understanding the printer messages LUSIT D Load Manual x What this message means The printer is trying to feed paper from the multipurpose feeder which it detects is empty What you can do Load paper of the size and type requested in the second line of the display in the specifie
65. d tray The printer automatically clears the message and continues printing the job Press Menu to open the Job Menu and cancel the current job Menus Disabled The printer menus are disabled You cannot change the printer settings from the operator panel You can still open the Job Menu to cancel a job that is printing or to select a confidential job or a held job that you want to print If you need access to the printer menus contact your network administrator See also Disabling the operator panel menus Network Card Busy An internal print server also called an internal network adapter or INA is being reset Wait for the message to clear No Jobs Found The four digit personal identification Press Go to enter another PIN Retry number PIN you entered is not _ e Press Stop to clear the PIN entry associated with any confidential print prompt job See also Printing a confidential job Not Ready The printer is not ready to receive or Press Go to make the printer ready to process data Someone pressed Stop to take the printer offline receive jobs Performing Self Test The printer is running the series of start up tests it performs after it is turned on Wait for the message to clear Power Saver The printer is ready to receive and process data It is reducing its electricity consumption while idle If the printer remains inactive for the period of time specified in the
66. deleted resources Wait for the message to clear Warning Do not turn the printer off while this message is displayed Delete All Jobs Go Stop The printer is requesting confirmation to delete all held jobs Press Go to continue The printer deletes all held jobs Press Stop to cancel the operation Deleting Jobs The printer is deleting one or more held jobs Wait for the message to clear Disabling Menus The printer is responding to a request to disable the menus Wait for the message to clear Note While the menus are disabled you cannot change the printer settings from the operator panel See also Disabling the operator panel menus Enabling Menus The printer is responding to a request to make the menus available to all users Wait for the message to clear then press Menu to view the menus from the operator panel See also Enabling the menus Enter PIN The printer is waiting for you to enter your four digit personal identification number PIN Use the operator panel buttons to enter the PIN you identified in the driver when you sent the confidential job to the printer See also Entering a personal identification number PIN Flushing Buffer The printer is flushing corrupted print data and discarding the current print job Wait for the message to clear Formatting Flash DO NOT POWER OFF The printer is formatting the flash memory
67. dge is low on toner Shake the print cartridge to utilize the remaining toner Replace the cartridge Press Go to clear the message and continue printing Note If you do not replace the cartridge you may experience print quality problems Tray x Missing The specified tray is either missing or not fully inserted into the printer Insert the tray completely into the printer See also Loading trays Waiting The printer has received a page of data to print but is waiting for an End of Job command a Form Feed command or additional data Press Go to print the contents of the buffer Press Menu to open the Job Menu and cancel the current job See also Canceling a print job 1565 Emul Error Load Emul Option The download emulator version on the firmware card does not match the printer code version This error can occur if you update printer firmware or move a firmware card from one printer to another The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card Contact the place you bought your printer 2 xx Paper Jam The printer detects a jam Clear the paper path See also Clearing jams 31 Missing or Defective Cart The print cartridge is missing or is defective Install a print cartridge or replace the defective cartridge Understanding the printer messages 107 Understanding
68. e pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user
69. e message Res Reduced The printer is reducing the resolution of a page in the current job from 600 dots per inch dpi to 300 dpi to prevent a 38 Memory Full error Res Reduced remains on the display while the job prints Press Menu to open the Job Menu and cancel the current job Resetting Maint Cnt Value The printer is resetting the counter that tracks wear on the fuser Wait for the message to clear Understanding the printer messages 106 Understanding the printer messages Message Resetting the Printer What this message means The printer is resetting to the current default settings Any active print jobs are canceled What you can do Wait for the message to clear See also Using the operator panel to change printer settings Restoring Factory Defaults The printer is restoring the factory default printer settings When factory default settings are restored All downloaded resources fonts macros symbol sets in the printer memory are deleted All menu settings return to the factory default setting except The Display Language setting in the Setup Menu All settings in the Parallel Menu Serial Menu Network Menu USB Menu and Fax Menu Wait for the message to clear See also Restoring factory default settings Std Bin Full The standard bin is full Remove the stack of paper in the bin to clear the message Toner Low The print cartri
70. e message to clear and the printer to reset Warning Do not turn the printer off while this message is displayed Prog System Code DO NOT POWER OFF The printer is programming new system code Wait for the message to clear and the printer to reset Warning Do not turn the printer off while this message is displayed Program Flash DO NOT POWER OFF The printer is storing resources such as fonts or macros in flash memory Wait for the message to clear Warning Do not turn the printer off while this message is displayed Queuing and Deleting Jobs The printer is deleting one or more held jobs and sending one or more jobs to print Wait for the message to clear See also Using the Print and Hold function Queuing Jobs The printer is sending one or more held jobs to print Wait for the message to clear See also Using the Print and Hold function Ready The printer is ready to receive and Send a job to print process print jobs Ready Hex The printer is in Hex Trace mode andis Send a job to print All data sent to ready to receive and process print jobs the printer is printed in hexadecimal and character representation Control strings are printed not executed Turn the printer off and then on to exit Hex Trace mode and return to Ready status Remove Paper Standard Bin The standard output bin is full Remove the stack of paper from the output bin to clear th
71. ectrical equipment designed for use within certain voltage limits A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support Lexmark International S A Boigny France This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Japanese VCCI notice If your product includes the following symbol on the regulatory label the following statement is applicable to your product DEET ERTES OLR AME LC EKK ZERRE CORBIS HA 2A B RRR CTC CORB VACT LEY a ele CSL CHA ANSE KSE DECK BURSA IC Heo CIEL WIRY We LT FSV Korean MIC statement If your product includes the following symbol on the regulatory label the following statement is applicable to your product QA of AE AALE AAMARSSS HSA FAAA KEE Tu SE AG bah This equipment has undergone EMC registration as a household product It can be used in any area including a residential area Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 1 meter average sound pressure dBA Printing 53 Idling 30 Printer energy consumption The following table documents the power consumption characteristics of the printer Power Description consumption Printer is generating hard copy Printing output 530 W Ready Printer is waiting for a print job 30 W
72. edia sticks 150 printer on nothing prints 150 standard tray paper feed failure 151 upper front door will not close 150 problem solving network printing problems incorrect characters 158 job not printing 158 option problems does not operate after installation 157 quits working 157 other problems obtaining updated drivers and utilities 158 printer escape codes 158 print quality problems background shading 156 blank pages 156 blurred characters 153 faint images 155 incorrect left and top margins 155 jagged characters 155 light characters 153 light printing but Toner Low message is not displayed 154 missing characters 156 partial page black 156 poor image quality 155 print too dark 155 repetitive spots 155 solid black on transparencies 154 toner fog 156 Toner Low message displayed 154 toner rubs off page 153 toner smears on page 153 toner smudges 153 uneven edges 155 unexpected characters print 156 vertical or horizontal streaks 154 white streaks on paper 154 printing problems incorrect characters 149 incorrect print media type 150 job not printing 149 misfeeds 150 missing or damaged parts 150 multiple feeds 150 multiple sheets feed 150 optional 250 sheet tray paper feed failure 151 optional 500 sheet tray paper feed failure 151 Paper Jam message displayed jam is cleared 151 print media buckles 150 print media skews 150 print media stacking is messy 150 print media sticks 150 prin
73. eived invalid PPDS download font data What you can do Press Go to clear the message and continue printing Press Menu to open the Job Menu and cancel the job or reset the printer 51 Defective Flash The printer detects defective flash memory Press Go to clear the message and continue printing You must install different flash memory before you can download any resources to flash 52 Flash Full There is not enough free space in the flash memory to store the data you are trying to download Press Go to clear the message and continue printing Downloaded fonts and macros not previously stored in flash memory are deleted Delete fonts macros and other data stored on the flash memory Install flash memory with more storage capacity 53 Unformatted Flash The printer detects unformatted flash memory Press Go to clear the message and continue printing You must format the flash memory before you can store any resources on it If the error message remains the flash memory may be defective and require replacing 54 Std Network Software Error The printer cannot establish communications with an installed network port Press Go to clear the message and continue printing The job may not print correctly Program new firmware for the network interface by way of the parallel port Press Menu to open the Job Menu and reset the printer 55 Unsupported Flash in Slot X
74. elect a value Off Printer uses factory default paper source assignments 0 199 Select a numeric value to assign a custom value to a paper source None Paper source ignores the Select Paper Feed command Other Tray Renumber selections View Factory Def Press Menu to display the factory default value assigned to each paper source Restore Defaults Select Yes to return all tray assignments to factory default values Using the printer menus 92 Understanding the operator panel PostScript Menu Use the PostScript Menu to change printer settings that only affect jobs using the PostScript emulation printer language Note Values marked by an asterisk are the factory default settings Menu item Font Priority Purpose To establish the font search order Note Font Priority is only displayed when a formatted flash or hard disk is installed is neither defective nor Read Write or Write protected and Job Buffer Size is not set to 100 Values Resident Printer searches printer memory for the requested font before searching flash memory or hard disk Flash Disk Printer searches the hard disk and flash memory for the requested font before searching printer memory PDF Menu Use the PDF Menu within the See PDF Menu for more information PostScript Menu to change printer settings that only affect jobs using Portable Document Format PDF files
75. er 36 optional 250 sheet tray 20 optional 500 sheet tray 26 optional label tray 20 standard tray 20 paper dimensions supported 12 loading optional 250 sheet tray 20 loading optional 500 sheet tray 26 loading optional label tray 20 loading standard tray 20 loading multipurpose feeder 36 sizes supported 10 Com 10 12 7 3 4 Monarch 12 9 envelope 12 A4 12 A5 12 B5 12 C5 12 DL 12 executive 12 folio 12 JIS B5 12 legal 12 letter 12 paper 12 statement 12 universal 12 sources 10 storing 18 transparencies Index 168 guidelines 15 loading in multipurpose feeder 37 loading in standard tray 20 type incorrect 150 print media jams avoiding 19 clearing 43 print media types card stock 11 envelopes 11 labels 11 paper 10 11 transparencies 11 print media specifications sizes 12 sources 10 multipurpose feeder 10 optional 250 sheet tray 10 optional 500 sheet tray 10 standard 250 sheet tray 10 weights 10 Print Menus Utilities Menu 82 Print Net lt x gt Setup Utilities Menu 82 print options print buffer 84 separator sheets 81 See also separator source 81 Print PS Error PostScript Menu 93 print quality problems solving background shading 156 blank pages 156 blurred characters 153 faint images 155 incorrect left and top margins 155 jagged characters 155 light characters 153 light printing but Toner Low message is not displayed 154 missing characters 156 partial page black 156 poor image quality 155 print to
76. er offline The message changes to Not Ready No data is lost Press Go to return the printer to the Ready Busy or Waiting state 1 2 3 4 5 6 Use the numbers located next to the names of the buttons to enter your personal identification number PIN after you send a confidential job For more information see Entering a personal identification number PIN If your printer is configured as a network printer available to a number of users it is possible that Menus Disabled appears on the display when you press Menu from the Ready state Disabling the menus prevents other users from using the operator panel to inadvertently change a printer user default that has been set by the administrator You can still clear messages and select items from the Job Menu when printing a job but you cannot change other printer settings However you can use your printer driver to override printer user defaults and select settings for individual print jobs Using the operator panel 69 Understanding the operator panel Using the operator panel to change printer settings From the operator panel you can select menu items and associated values to print your jobs successfully You can also use the panel to alter the setup and operating environment of the printer See Using printer menus for an explanation of all the menu items You can modify printer settings by e Selecting a setting from a list of values e Changing an On Off setting e
77. g load the sheets with the logo face down and entering the printer last Loading and using the multipurpose feeder 36 Print media e Load transparencies with the recommended print side face up and the top edge going in first Warning Never use envelopes with clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer e Load envelopes with the flap side down and the stamp area going in last Note For best results peel and stick envelopes should exit to the rear output bin Open the rear output bin when printing on these envelopes Do not feed stamped envelopes The stamp and addresses are shown for envelope orientation only Loading and using the multipurpose feeder 37 Print media 5 Slide the print media in as far as it will go without damaging the print media Make sure the print media fits loosely and is not bent or wrinkled Loading and using the multipurpose feeder 38 Print media Using the standard output bin The standard output bin holds 250 sheets of print media The printer automatically sends print jobs to the standard output bin Print jobs collate face down in this bin NN NN NN SN Standard output bin Raising the paper rest The paper rest holds printed jobs to keep them from sliding out of the bin Pull the paper rest forward to raise it Using the standard output bin 39 Print media Us
78. g tasks Canceling a print job From the printer operator panel If the job you want to cancel is printing and Busy appears on the display 1 Press Menu until you see Job Menu and then press Select 2 Press Menu until you see Cancel Job and then press Select From a Windows computer 1 Minimize all programs to display the desktop Double click the My Computer icon Double click the Printer icon A list of available printers appears 4 Double click the printer you are using to print the job A list of print jobs appears Select the job you want to cancel Press the Delete key From a Macintosh computer 1 Double click the printer icon on your desktop A list of print jobs appears Press Ctrl and then click the print job you want to cancel Choose Stop Queue from the pop up menu Canceling a print job 59 Printing tasks Linking trays If you use the same size and type of print media in two or more sources standard tray optional tray and the multipurpose feeder the automatic tray linking feature is enabled When trays are linked in this way the printer selects print media from a second tray when the first becomes empty To verify Paper Size and Paper Type settings print a menu settings page see Printing the menu settings and network setup pages Change the Paper Size and Paper Type settings on the operator panel so the settings match If you load the same size print media in each tray make sure the print media
79. hat the ridge on top of the side cover aligns with the ridge on the printer 4 Close the upper front door and multipurpose feeder door 5 Reconnect all cables on the back of the printer 6 Plug in the printer power cord and turn the printer on Removing options 139 ee Administration ke CNN The following sections are for a network administrator in charge of the printer Section Page Disabling the operator panel menus 141 Restoring factory default settings 142 Using the Print and Hold function 143 Administration 140 Administration Disabling the operator panel menus Since many people could be using the printer an administrator may choose to lock the menus to keep others from changing menu settings from the operator panel To disable the operator panel menus so that changes cannot be made to the printer default settings 1 Turn the printer off Note Disabling the operator panel menus does not prevent access to the Job Menu or to Print and Hold functionality Press and hold Select and Return and turn the printer on Release the buttons when you see Performing Self Test Config Menu appears on the first line of the display 4 Press Menu until you see Panel Menus and then press Select Disable appears on the second line of the display 5 Press Select Locking Menus appears briefly 6 Press Menu until you see Exit Config Menus and then press Select The menus are disabled If you press Me
80. he printer responds when it is low on toner To specify the amount of time in seconds the printer waits to receive additional bytes of data from the computer When this timeout expires the print job is canceled Note Wait Timeout is only available when you use PostScript emulation This menu item has no effect on PCL emulation print jobs Values PCL Emulation PCL emulation compatible with Hewlett Packard printers PS Emulation PostScript emulation compatible with Adobe PostScript language PPDS Emulation Off PPDS emulation Printer retains downloaded resources only until memory is needed It then deletes those resources associated with the inactive printer language On Off Printer retains all downloaded resources for all printer languages during language changes and printer resets If the printer runs out of memory 38 Memory Full is displayed An error message is displayed until someone replaces the toner cartridge If an Auto Continue value is selected from the Setup Menu the printer resumes printing after the specified timeout value Single Printer stops printing displays an error message and sounds three quick beeps Continuous Disabled Printer stops printing displays an error message and repeats three beeps every 10 seconds until the toner cartridge is replaced Disables Wait Timeout 15 65535 40 Specifies the amount of time the
81. hen the printer is uncertain about the location of the duplex jam To clear this type of jam 1 Pull Tray 1 completely out 2 Look under the printer on the left side to locate a green lever 3 Push down on the green lever Look for the jam If it is not visible from the front continue with step 6 Gently pull the jam toward you Note If the jam does not come out easily continue with step 6 6 Open the rear door and clear any jams If you are unable to clear the jam from here continue with step 7 7 Look under the back of the printer on the right side to locate a green lever Clearing jams 51 Print media 8 Push down on the lever Rear door 9 Gently pull the jam toward you 10 Insert the tray Note Make sure the metal plate at the bottom of the tray is locked down Clearing jams 52 Print media 24x Paper Jam Check Tray x Print media is jammed in the area under the print cartridge but the jam is not visible 1 Pull the specified tray out 2 Pullthe jam straight out 3 Insert the tray Note Make sure the metal plate at the bottom of the tray is locked down Clearing jams 53 Print media Jams inside a tray after clearing the metal stop Sometimes print media jams as it releases from under the metal stop but it has not completely exited the tray This can occur in any of the trays You need to check each tray 1 Pull the tray c
82. ialization requests from the requests from the computer The computer computer requests initialization by e activating the INIT signal on the On Printer honors hardware parallel interface Many personal initialization requests from the computers activate the INIT signal computer each time the computer is turned on and off MAC Binary To configure the printer to process On Printer processes raw binary PS Macintosh binary PostScript print PostScript print jobs from jobs computers using the Macintosh operating system Note This setting often causes Windows print jobs to fail Off Printer filters PostScript print jobs using standard protocol Auto Printer processes print jobs from computers using either Windows or Macintosh operating systems NPA Mode To specify whether the printer On Printer performs NPA processing performs the special processing If data is not in NPA format it is required for bidirectional rejected as bad data communication following the l conventions defined in the Off Printer does not perform NPA Network Printing Alliance NPA processing Protocol Auto Printer examines data and Note Changing this menu item determines the format and then automatically resets the printer processes it appropriately Using the printer menus 96 Understanding the operator panel Menu item Purpose Values Parallel To configure the size of the parallel Disabled Disables job b
83. ight Custom lt x gt Weight Bond Weight Envelope Weight Labels Weight Ltrhead Weight 2 Select a value Light Normal Heavy To have the printer substitute the Off Printer prompts the user to load specified paper size if the the requested paper size ize i ERR le nekioages Statement A5 Prints A5 size jobs on statement size paper if only statement size paper is loaded and prints statement size jobs on A5 paper if only A5 paper is loaded Letter A4 Prints A4 size jobs on letter size paper if only letter size paper is loaded and prints letter size jobs on A4 size paper if only A4 size paper is loaded All Listed Substitutes Letter A4 and Statement A5 To determine the default size when the Paper Size setting for a tray or feeder is Universal 1 Select a unit of measure Inches Denotes a country region Millimeters specific factory default value 2 Select the values Portrait Width 3 00 14 17 in 8 5 in 276 360 mm 216 mm Portrait Height 3 00 14 17 in 14 in 76 360 mm 356 mm Feed Direction Short Edge Long Edge Using the printer menus 78 Understanding the operator panel Finishing Menu Use the Finishing Menu to define how the printer delivers the printed output Note Values marked by an asterisk are the factory default settings Menu item Blank Pages Collation Copies Duplex D
84. igit PIN associated with your confidential job The numbers next to the button names identify which button to press for each digit 1 6 As you enter the PIN asterisks appear on the display to ensure confidentiality r Enter PIN If you enter an invalid PIN the message No Jobs Found Retry appears Press Go to reenter the PIN or press Stop to exit the Confidential Job menu Press Select to print your confidential jobs Your jobs print and are deleted from printer memory For more information about confidential jobs and Print and Hold jobs see Using the Print and Hold function Printing a confidential job 116 Software and network tasks Using MarkVision to manage the printer To understand how MarkVision can help you manage the printer refer to the drivers CD Using Hex Trace mode When unexpected characters print or characters are missing use Hex Trace to help you determine if the language interpreter or the cable has a problem Hex Trace isolates printing problems by telling you what information your printer is receiving 1 Make sure the printer is on and the Ready message appears 2 Press and release Menu until you see Utilities Menu and then press Select 3 Press and release Menu until Hex Trace appears and then press Select To exit Hex Trace mode select Reset Printer from the Job Menu or turn the printer off and then back on Using MarkVision to manage the printer 117 Supplies and mai
85. ing buffer size 101 NPA mode 100 PCL SmartSwitch 100 PS SmartSwitch 101 Utilities Menu 81 Defragment Flash 81 Factory Defaults 82 Format Flash 82 Hex Trace 82 Print Directory 82 172 Print Fonts 82 Print Menus 82 Print Net lt x gt Setup 82 Remove Held Jobs 82 V verify print 145 W Wait Timeout Setup Menu 89 wait timeout configuring 89 Readers Comments We d Like to Hear from You Infoprint 1422 User s Guide Publication No G510 2921 00 Overall how satisfied are you with the information in this book Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Overall satisfaction L1 How satisfied are you that the information in this book is Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Accurate Complete Easy to find Easy to understand Well organized L1 EJ CI CJ DJ EJ Applicable to your tasks Please tell us how we can improve this book Thank you for your responses May we contact you Yes No When you send comments to IBM you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you Name Address Company or Organization Phone N
86. ing and deleting held jobs for more information After printing the job the printer deletes the confidential job from memory Using the Print and Hold function 146 Troubleshooting ke Section Page Solving basic printer problems 147 Solving display problems 148 Solving printing problems 149 Solving print quality problems 153 Solving option problems 157 Solving network printing problems 158 Solving other problems 158 Contacting service 158 Solving basic printer problems Sometimes printer problems are very easy to solve When you have a problem first make sure that e f a message is displayed on the operator panel see Understanding the printer messages e The printer power cord is plugged into the printer and a properly grounded electrical outlet e The printer power switch is on e The electrical outlet is not turned off by any switch or breaker e Other electrical equipment plugged into the outlet is working e All options are properly installed e If you have checked all of the above and still have a problem turn the printer power off wait for about 10 seconds and then turn the printer power on This often fixes the problem Note If any of these do not solve your problem see the other topics listed in Troubleshooting Troubleshooting 147 Troubleshooting Solving display problems Operator panel displays only Turn the printer off wait about 10 seconds and turn the printer on
87. ing the print cartridge for an illustration of how to shake the cartridge Replace the used cartridge with a new one See Changing the print cartridge for instructions The Toner Low message is displayed Remove the print cartridge and shake it from side to side to redistribute the toner to extend the life of the cartridge and then reinstall it See Changing the print cartridge for an illustration of how to shake the cartridge Replace the used cartridge with a new one See Changing the print cartridge for instructions Solid black areas or white streaks appear on transparencies or paper ES ABC DEF IN A Choose a different fill pattern in your software application Try a different type of print media Print media designed for copiers provides the best quality Remove the print cartridge and shake it from side to side to redistribute the toner to extend the life of the cartridge and then reinstall it See Changing the print cartridge for an illustration of how to shake the cartridge Replace the used cartridge with a new one See Changing the print cartridge for instructions Solving print quality problems 154 Problem Troubleshooting Solution Faint images or repetitive spots appear on the page ABC DEF Li Try a different type of print media Print media designed for copiers provides the best quality Replace the used print cartridge with a new one See Changing the print ca
88. ing the rear output bin The printer automatically sends print jobs to the rear output bin when you open it The rear output bin reverse collates pages 4 3 2 1 print jobs face up The rear output bin holds 20 sheets of paper You may want to use the rear output bin when you print on different sizes and types of print media such as paper transparencies postcards note cards and envelopes e Labels and transparencies may print more successfully when sent to the rear output bin e Envelopes may curl less if sent to the rear output bin e Card stock must always exit to the rear output bin Print media that is 165 1 mm 6 5 in or less in length must exit to the rear output bin Note Legal size print media sent to the rear exit bin stacks improperly when too many sheets accumulate You must remove print media often from this bin Using the rear output bin 40 Print media To use the rear output bin 1 Grasp the tab as shown 2 Pullthe door down Using the rear output bin 41 Print media 3 Pull the extension straight out using the tab 4 Close the rear output bin door when you finish using it Note Make sure the door closes properly on both sides to prevent jams Using the rear output bin 42 Print media Clearing jams By carefully selecting print media and loading it properly you should be able to avoid most jams If jams occur frequently see Preventing jams Note T
89. ing through the list of held jobs and deleting others you have sent to the printer If formatting errors are a recurring problem with held jobs your printer may require more memory Using the Print and Hold function 144 Administration Repeat Print If you send a Repeat Print job the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later You can print additional copies as long as the job remains stored in memory Note Repeat Print jobs are automatically deleted from printer memory when the printer requires extra memory to process additional held jobs Reserve Print If you send a Reserve Print job the printer does not print the job immediately but stores the job in memory so you can print the job later The job is held in memory until you delete it from the Held Jobs menu Reserve Print jobs may be deleted if the printer requires extra memory to process additional held jobs See Printing and deleting held jobs for information Verify Print If you send a Verify Print job the printer prints one copy and holds the remaining copies you requested from the driver in printer memory Use Verify Print to examine the first copy to see if it is satisfactory before printing the remaining copies See Printing and deleting held jobs if you need help printing the additional copies stored in memory Note Once all copies are printed the Verify Print job is deleted from printer
90. left unprintable area and the bottom of the top unprintable area The left and top margin areas on the print job are equal to the software margins setting plus the unprintable area Whole Printer measures margin settings form the top left edge of the paper The left and top margins areas on the print job are equal to the software margins settings Tray 1 To configure your printer to work Off Print jobs are printed from the Renumber with printer drivers or applications requested source that use different source ld assignments for the paper trays Tray 2 Print job requests for Tray 2 are converted to requests for Tray 1 Note This menu item is only Print job requests for Tray 1 are displayed when Tray 2 is installed converted to requests for Tray 2 Using the printer menus 95 Understanding the operator panel Parallel Menu Use the Parallel Menu to change printer settings affecting jobs sent to the printer through a parallel port either Std Parallel or Parallel Opt lt x gt Note Values marked by an asterisk are the factory default settings Menu item Purpose Values Advanced To enable bidirectional Off Disables parallel port negotiation ication th hth Status E er On Enables bidirectional parallel port iir communication through the parallel interface Honor Init To determine whether the printer Off Printer does not honor hardware honors hardware initialization init
91. m Note This setting often causes Windows print jobs to fail Off Printer filters PostScript print jobs using standard protocol Auto Auto Printer processes print jobs from computers using either Windows or Macintosh operating systems Printer automatically calculates the Network Buffer size recommended setting 3K to maximum size allowed User specifies the Network Buffer size The maximum size depends on the amount of memory in your printer the size of the other link buffers and whether Resource Save is set to On or Off To maximize the range for the Network Buffer size disable or reduce the size of the parallel serial and USB buffers Using the printer menus 98 Understanding the operator panel Menu item NPA Mode PCL SmartSwitch PS SmartSwitch Std Net Setup Purpose To specify whether the printer performs the special processing required for bidirectional communication following the conventions defined in the Network Printing Alliance NPA Protocol Note Changing this menu item automatically resets the printer To configure the printer so it automatically switches to PCL emulation when a print job received through the network port requires it regardless of the default printer language To configure the printer so it automatically switches to PostScript emulation when a print job received through the network port requires it rega
92. m 10 12 7 3 4 Monarch 12 9 envelope 12 A4 12 170 A5 12 B5 envelope 12 C5 envelope 12 DL envelope 12 executive 12 folio 12 JIS B5 12 legal 12 letter 12 statement 12 universal 12 source wrong 150 specifications duplex unit 10 print media sizes 12 standard output bin raising paper rest 39 using 39 Std Net Setup Network Menu 99 Stop button 69 storing print cartridge 122 print media 18 Substitute Size Paper Menu 78 supplies conserving 120 print cartridge 121 Symbol Set PCL Emul Menu 91 system board accessing 133 reinstalling the shield 137 T taking printer offline 69 with Menu button 69 with Stop button 69 Test Pages Print Quality 114 test printing Hex Trace mode 82 menus page 82 timeout print 88 wait 89 toner alarm 89 Toner Alarm Setup Menu 89 Toner Darkness Quality Menu 85 toner fog 156 Index transparencies 15 loading 37 tray linking 60 tray dial 25 Tray Renumber PCL Emul Menu 92 95 troubleshooting clearing operator panel error messages 69 display problems 148 network problems incorrect characters printing 158 job not printing 158 option problems does not operate after installation 157 quits working 157 other problems obtaining updated drivers and utilities 158 printer escape codes 158 print quality problems 154 156 jagged characters 155 print quality problems solving background shading 156 black partial page 156 blank pages 156 blurred characte
93. mond Kursiv Halbfett GoldSansMM GoldSerifMM Helvetica Light Helvetica Light Helvetica LightOblique Helvetica Light Oblique Helvetica Black Helvetica Black Helvetica BlackOblique Helvetica Black Oblique Helvetica Helvetica Helvetica Oblique Helvetica Italic Helvetica Bold Helvetica Bold Helvetica BoldOblique Helvetica Bold Italic Helvetica Narrow Helvetica Narrow Helvetica Narrow Oblique Helvetica Narrow Italic Helvetica Narrow Bold Helvetica Narrow Bold Helvetica Narrow BoldOblique Helvetica Narrow Bold Italic Intl CG Times CG Times IntI CG Times Italic CG Times Italic Intl CG Times Bold CG Times Bold Intl CG Times Bolditalic CG Times Bold Italic Intl Univers Medium Univers Medium Intl Univers Mediumltalic Univers Medium Italic Intl Univers Bold Univers Bold Intl Univers Bolditalic Univers Bold Italic Intl Courier Courier Intl Courier Oblique Courier Italic Intl Courier Bold Courier Bold Intl Courier BoldOblique Courier Bold Italic LetterGothic Letter Gothic LetterGothic Slanted Letter Gothic Italic Scalable fonts 63 Understanding fonts Supported fonts continued PostScript font names PCL font names LetterGothic Bold Letter Gothic Bold LetterGothic BoldSlanted Marigold Marigold NewCenturySchlbk Roman Ce
94. much less energy but requires more warm up time for the printer Select 1 if your printer shares an electrical circuit with room lighting and you notice lights flickering Select a high value if your printer is in constant use Under most circumstances this keeps the printer ready to print with minimum warm up time Select a value between 1 and 240 minutes if you want a balance between energy consumption and a shorter warm up period The printer does not print the last page of a print job until one of the following occurs The printer receives enough information to fill the page The printer receives a Form Feed command You select Print Buffer from the Job Menu 1 255 90 The printer prints the last page after the specified time Your printer may not support the entire range of values Using the printer menus 88 Understanding the operator panel Menu item Printer Language Resource Save Toner Alarm Wait Timeout Purpose To establish the default printer language used to communicate data from the computer to the printer Note Setting a printer language as the default does not prevent a software application from sending print jobs that use the other language To determine what the printer does with downloaded resources such as fonts and macros stored in RAM if the printer receives a job that requires more memory than is available To specify how t
95. n Using the printer menus shows the menu items in each menu An asterisk next to a value indicates the factory default setting Factory defaults may differ for different countries or regions Factory defaults are the function settings in effect the first time you turn your printer on These remain in effect until you change them Factory defaults are restored if you select the Restore value for the Factory Defaults menu item in the Utilities Menu See Utilities Menu for more information Using the operator panel to change printer settings 70 Understanding the operator panel When you select a new setting from the operator panel the asterisk moves next to the selected setting to identify it as the current user default User defaults are the settings you select for different printer functions and store in printer memory Once stored these settings remain active until new ones are stored or the factory defaults are restored Note Settings you choose from your software application may override the settings you select from the operator panel Menus Disabled If your printer is configured as a network printer available to a number of users Menus Disabled may appear when you press Menu from the Ready state Disabling the menus prevents users from using the operator panel to inadvertently change a printer default that has been set by the person managing the printer You can still use Print and Hold features clear messages and select items
96. nce items and Maintenance routine maintenance items to maintain top performance and avoid print quality and paper feed problems press Go to clear the message 88 Toner Low The printer has detected that the toner supply in the print cartridge is low If you do not have a print cartridge on hand order one now Shake the print cartridge to utilize the remaining toner Replace the cartridge Press Go to clear the message and continue printing The Supplies message is displayed until you replace the cartridge See also Changing the print cartridge 900 999 Service message Messages labeled 900 999 relate to printer problems that may require printer service Turn the printer off and check all cable connections Turn the printer back on See also Contacting service Understanding the printer messages 111 Software and network tasks VT C _ wgewewewwweerweeerrererwrwrere Section Page Printing the menu settings and network setup pages 113 Printing the Print Quality Test Pages 114 Printing a directory list 115 Printing a confidential job 115 Using MarkVision to manage the printer 117 Using Hex Trace mode 117 Software and network tasks 112 Software and network tasks Printing the menu settings and network setup pages The menu settings page shows current settings user default settings for the menus a list of installed options and
97. nd bottom sheets of a ream before loading the print media Load a print media source only when it is empty Job prints from the wrong source or on the wrong print media Check the Paper Type setting in the printer driver or on the operator panel Print media does not stack neatly in an output bin Turn the print media stack over in the tray or multipurpose feeder Lift the paper rest in the standard output bin The print media stacks more neatly Note Legal size paper sent to the rear exit bin stacks improperly when too many sheets accumulate You must remove the paper often from this bin The printer has missing or damaged parts Contact the place where you purchased your printer You cannot close the upper front door Make sure the print cartridge is positioned correctly The printer is on but nothing prints Make sure the print cartridge is installed Make sure the parallel USB or Ethernet cable is firmly plugged into its corresponding connector on the back of the printer The print media skews or buckles Do not overfill the standard tray or the optional 250 sheet or 500 sheet tray See print media capacity levels in Print media sources and specifications Make sure the guides are flush against the edges of the print media The print media sticks together or the printer feeds multiple sheets of print media Remove the print media from the tray and fan it
98. nel Using the operator panel The printer operator panel has a 2 line by 16 character liquid crystal display LCD five buttons and one indicator light that flashes when the printer is processing a job indicated by the Busy message LCD 1 Menu Select Return 4 Light See the menu map for a brief overview of the printer menus available from the operator panel Indicator light The indicator light gives information about the status of your printer If the light is The printer is Off Off On On but idle Blinking On and busy Buttons Use the five operator panel buttons to open a menu scroll through a list of values change printer settings and respond to printer messages The numbers 1 through 6 appear beside the operator panel buttons in this illustration You use these numbers to enter your personal identification number PIN after you send a confidential print job from the printer driver see Using the Print and Hold function Note Buttons act upon the information displayed on the second line of the operator panel Using the operator panel 68 Understanding the operator panel The following information describes the functions of each button Button Function Go Press Go to Return to the Ready state if the printer is offline the Ready message does not appear on the display Exit printer menus and return to the Ready state Clear some operator panel messages
99. ng tasks 56 Printing tasks Duplexing a print job two sided printing Duplex printing or two sided printing lets you print on both sides of a sheet of paper For paper sizes that are acceptable for duplex printing see Duplex unit specifications Note Print duplex jobs only on paper weighing 16 24 Ib To duplex all jobs Make sure the printer is on and the Ready message appears Press Menu until you see Finishing Menu and then press Select Press Menu until you see Duplex and then press Select P Go N eh Press Menu until you see On and then press Select 5 Press Return until the Ready message appears To duplex an individual print job 1 From the computers software application select File gt Print 2 Click Properties or Options Printer or Setup depending on the application to view the printer driver settings From the Setup tab select either Long Edge or Short Edge Click OK Click OK on the Print window to send the job to print Warning As the printer processes a duplex print job it partially ejects a sheet to the standard output bin and then pulls the sheet back inside Do not touch the sheet while it is partially ejected Doing so could damage the printer or cause a jam Remove pages only after they have fully exited the printer to a bin Duplex printing on letterhead e From the multipurpose feeder Load the letterhead with the logo face down and entering the printer last From the trays
100. nload Target Print Timeout Wait Timeout Auto Continue Jam Recovery Page Protect Display Language Alarm Control Toner Alarm Network Menu PCL SmartSwitch PS SmartSwitch NPA Mode Network Buffer MAC Binary PS Std Net Setup Using the printer menus Job Menu Confidential Job Held Jobs Cancel Job Reset Printer Print Buffer Quality Menu Print Resolution Toner Darkness PictureGrade USB Menu PCL SmartSwitch PS SmartSwitch NPA Mode USB Buffer MAC Binary PS Help Menu Quick Reference Understanding the operator panel Paper Menu Use the Paper Menu to define the print media loaded in each tray and the default source and output bin Note Values marked by an asterisk are the factory default settings Menu item Purpose Values Configure To determine when the printer Cassette Printer treats the multipurpose MP selects paper loaded in the feeder like any other paper tray If a multipurpose feeder print job requests a paper size or type that is only loaded in the multipurpose feeder the printer pulls paper from the multipurpose feeder for the job Manual Printer treats the multipurpose feeder like a manual feed tray and displays Load Manual when you need to insert a single sheet of paper in the feeder First Printer pulls paper from the multipurpose feeder until it is empty regardless of the paper source or paper size requested for the job Custom To specify the kind of paper Values
101. nt media It is located on the front of your printer and can be closed when you are not using it Reserve the multipurpose feeder for printing on different sizes and types of print media such as card stock transparencies postcards note cards and envelopes You can load a stack of print media or you can load single sheets you do not keep in a tray See Print media sources and specifications for a listing of supported types and sizes Note When printing from the multipurpose feeder be sure to set the Paper Size and Paper Type Follow these guidelines when using the multipurpose feeder e Load only one size and type of print media at a time e To achieve the best possible print quality use only high quality print media that is designed for use in laser printers e To prevent jams do not add print media to the multipurpose feeder when it already contains print media e Donotclose the multipurpose feeder while a job is printing or while Ready Data blinks on the operator panel Doing so may cause a jam e Load print media with the top edge going into the multipurpose feeder first e Do not place objects on the multipurpose feeder Also avoid applying excessive force Loading and using the multipurpose feeder 31 Print media Opening the multipurpose feeder 1 Open the multipurpose feeder door VEN VL Ui 2 Pull the extension out DEN IN lu Ni Loading and using the multipurpose feeder 32
102. ntenance information ke Section Page Maintaining the printer 118 Determining the status of supplies 119 Conserving supplies 120 Ordering supplies 121 Storing the print cartridge 122 Changing the print cartridge 123 Replacing the charge roll 127 Removing options 132 Maintaining the printer Periodically you need to replace the print cartridge and clean the printer to maintain optimum print quality See Changing the print cartridge and Cleaning the printer for more information If several people are using the printer you may want to designate a key operator to do the setup and maintenance of your printer Refer printing problems and maintenance tasks to this key operator Contact the place where you bought your printer for information about authorized supplies dealers in your area Supplies and maintenance information 118 Supplies and maintenance information Determining the status of supplies The printer uses the second line of the display to alert you to any supply or maintenance items that need replacing However the printer can only display information about one item at a time If you want to determine the status of consumables installed in your printer you can print the menu settings page from the Utilities Menu Press Menu until you see Utilities Menu and then press Select Press Menu until you see Print Menus and then press Select to print the menu settings page One or two pages p
103. nter if you have set the Paper Size and the Paper Type to the correct values Values 1 Select a paper source Tray lt x gt Type Manual Pap Type MP Feeder Type Manual Env Type 2 Select a value Plain Paper Card Stock Transparency Labels Bond Letterhead Preprinted Custom Type lt x gt Envelope Colored Paper The Paper Type default for each envelope source is Envelope The Paper Type default for each paper tray is as follows Note If a user defined name is available it is displayed instead of Custom Type lt x gt The user defined name is truncated to 14 characters If two or more custom types share the same name the name only appears once in the Paper Type value list Tray 1 Plain Paper Tray 2 Custom Type 2 Tray 3 Custom Type 3 Manual Pap Type Plain Paper Using the printer menus 77 Menu item Paper Weight Substitute Size Universal Setup Understanding the operator panel Purpose Values To identify the relative weight of the paper loaded in a specific source and ensure that the toner adheres properly to the printed page 1 Select a paper type Note If a user defined name is available it is displayed instead of Custom lt x gt Weight The name is truncated to 14 characters Plain Weight CardStock Weight Trnsprncy Weight Preprint Weight Colored We
104. nter waits the specified amount of time and then automatically resumes printing This timeout value also applies if the menus are displayed and the printer is offline for the specified period of time English Note All values may not be F available Fran ais Deutsch Italiano Espa ol Dansk Norsk Nederlands Svenska Portugu s Suomi Japanese Russian Polski Hungarian Turkish Czech Using the printer menus 86 Understanding the operator panel Menu item Download Target Jam Recovery Page Protect Purpose To specify the storage location for downloaded resources Storing downloaded resources in flash memory or on a hard disk is permanent storage rather than the temporary storage that RAM provides The resources remain in the flash memory or on the hard disk even when the printer is turned off To establish whether the printer reprints jammed pages To successfully print a page that may otherwise generate Complex Page errors If after selecting On you still cannot print the page you may also have to reduce the size and number of fonts on the page or increase the installed printer memory For most print jobs you do not need to select On When On is selected printing may be slower Values HAM All downloaded resources are automatically stored in printer memory RAM Flash All downloaded resources are automatically stored in flash memo
105. ntura Math PC 8 PC Nova PC 863 Canadian French Ventura US PC 8 Polish Mazovia PC 865 Nordic Windows 3 0 Latin 1 PC 8 Code Page 437 PC 866 Oyrillic Windows Cyrillic PC 1004 OS 2 PC 869 Greece Windows Greek PC 775 Baltic PC 8 Latin 6 PC 911 Katakana Windows Latin 1 PC 850 Multilingual Math 8 Windows Latin 2 PC 851 Greece Greek 8 Windows Latin 5 PC 852 Latin 2 Turkish 8 Windows Latin 6 Baltic PC 853 Latin 3 Turkish Roman 8 OCR A OCR B 109Y Bar Code 9Y Bar Code 209Y Bar Code PCL symbol sets 66 e Understanding the operator panel Section Page Using the operator panel 68 Using the operator panel to change printer settings 70 Menus Disabled 71 Using the printer menus 72 You can change most printer settings from your software application or printer driver Settings you change from the application or printer driver apply only to the job you are preparing to send to the printer Changes made to printer settings from a software application override changes made from the printer operator panel If you cannot change a setting from your application use the printer operator panel or the remote operator panel available from MarkVision Changing a printer setting from the printer operator panel or from MarkVision makes that setting the user default Understanding the operator panel 67 Understanding the operator pa
106. ntury Schoolbook Roman NewCenturySchlbk Italic Century Schoolbook Italic NewCenturySchlbk Bold Century Schoolbook Bold NewCenturySchlbk Boldltalic Century Schoolbook Bold Italic Optima Optima Bold Optima Boldltalic Optima ltalic Palatino Roman Palatino Roman Palatino ltalic Palatino Italic Palatino Bold Palatino Bold Palatino Boldltalic Palatino Bold Italic Symbol SymbolPS Symbol Times Roman Times Roman Times ltalic Times Italic Times Bold Times Bold Times Boldltalic Times Bold Italic TimesNewRomanPSMT Times New Roman TimesNewRomanPS ItalicMT Times New Roman Italic TimesNewRomanPS BoldMT Times New Roman Bold TimesNewRomanPS BoldltalicMT Times New Roman Bold Italic Univers Univers Oblique Univers Bold Univers BoldOblique Univers Condensed Univers Condensed Medium Univers CondensedOblique Univers Condensed Medium Italic Univers CondensedBold Univers Condensed Bold Univers CondensedBoldOblique Univers Condensed Bold Italic Scalable fonts 64 Understanding fonts Supported fonts continued PostScript font names PCL font names Wingdings Regular Wingdings ZapfChancery Mediumltalic ITC Zapf Chancery Medium Italic ZapfDingbats ITC Zapf Dingbats OCR A OCR B C39 Narrow C39 Regular C39 Wide PCL bitmapped fonts Y
107. nu 79 copies specifying number 79 current menu settings 113 with menu settings page 113 Custom Types Paper Menu 73 D dark print 155 Defragment Flash Utilities Menu 81 dial 25 dimensions paper 12 disabling operator panel menus 141 Display Language Setup Menu 86 Download Target Setup Menu 87 downloaded resources printing 82 resource save 89 storing 87 drivers obtaining 158 duplex 162 binding 58 79 enabling 79 Duplex Finishing Menu 79 Duplex Bind 58 Duplex Bind Finishing Menu 79 duplex printing definition 57 from multipurpose feeder 57 from trays 57 selecting 57 duplex unit printing definition 57 sizes supported 10 using 57 weight supported 10 E electronic emission statement 160 emission statement 160 enabling operator panel menus 141 entering menus 69 envelope sizes 10 Com 10 12 7 3 4 Monarch 12 9 12 B5 12 C5 12 DL 12 envelopes 16 guidelines 16 loading 37 F Factory Defaults Utilities Menu 82 factory defaults restoring 82 FCC statement 160 Finishing Menu 79 Blank Pages 79 Collation 79 Copies 79 Duplex 79 Duplex Bind 79 Multipage Border 80 Multipage Order 80 Multipage Print 80 Multipage View 80 Separator Sheets 81 Separator Source 81 Index flash memory defragmenting 81 formatting 82 printing downloaded resources 82 setting as download target 87 Font Name PCL Emul Menu 90 Font Priority PostScript Menu 93 font samples printing 61 Font Source
108. nu the message Menus Disabled appears Enabling the menus 1 Repeat steps 1 through 4 in Disabling the operator panel menus 2 Press Menu until you see Enable Continue with steps 5 and 6 in Disabling the operator panel menus Disabling the operator panel menus 141 Administration Restoring factory default settings When you first enter the printer menus from the operator panel you may notice an asterisk next to a value in the menus This asterisk indicates the factory default setting These settings are the original printer settings Factory defaults may vary for different countries When you select a new setting from the operator panel the Saved message appears When the Saved message disappears an asterisk appears next to the setting to identify it as the current user default setting These settings are active until new ones are stored or the factory defaults are restored To restore the original printer factory default settings 1 Make sure the printer is on and the Ready message appears Press Menu until you see Utilities Menu and then press Select Press Menu until you see Factory Defaults and then press Select Restore appears on the second line of the display 4 Press Select The message Restoring Factory Defaults appears followed by the Ready message When you select Restore e No other button actions are available on the operator panel while Restoring Factory Defaults appears All downloaded resources fonts
109. o Readers Comments We d Like to Hear from You G510 2921 00 Fold and Tape Please do not staple Fold and Tape BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO 40 ARMONK NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE IBM Corporation Information Development IBM Printing Systems Depatment H7FE Building 004N PO Box 1900 Boulder CO 80301 9817 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES Fold and Tape G510 2921 00 Please do not staple Fold and Tape n e G ERE J A Cut or Fold Along Line Cut or Fold Along Line Part Number 75P6513 Printed in USA G510 2921 00 1P P N 75P6513
110. o clear the Paper Jamerror message you must remove all jammed print media from the entire paper path and then press Go The following illustration shows the path that print media travels through the printer The path varies depending on the input source trays and multipurpose feeder and output bin you are using 200 Paper Jam 201 Paper Jam 202 Paper Jam 250 Paper Jam 23x Paper Jam 24x Paper Jam Use the following table to locate instructions for a particular jam Jam message Go to page 200 201 Paper Jam Remove Cartridge 44 202 Paper Jam Open Rear Door 46 23x Paper Jam duplex jams 49 24x Paper Jam Check Tray lt x gt 53 250 Paper Jam Check MP Feeder 55 Note To avoid tearing print media pull all jams out gently and slowly Clearing jams 43 Print media 200 201 Paper Jam Remove Cartridge Since the jam may occur farther back in the printer behind the print cartridge area you may need to reach in farther to remove the jam 1 Open the upper front door 2 Remove the print cartridge See Removing the used print cartridge for instructions CAUTION The rear portion of the inside of the printer may be hot 3 Locate the jam inside the printer If most of the paper is visible gently pull the print media to the right and then out Clearing jams 44 Print media e If only a small portion of the paper is visible gently pull the j
111. o dark 155 repetitive spots 155 solid black on transparencies 154 toner fog 156 Toner Low message displayed 154 toner rubs off page 153 toner smears on page 153 Index toner smudges 153 uneven edges 155 printing problems solving unexpected characters print 156 vertical or horizontal streaks 154 white streaks on paper 154 print quality adjusting PictureGrade 85 print resolution 85 toner darkness 85 Print Resolution Quality Menu 85 print timeout configuring 88 Print Timeout Setup Menu 88 printer resetting 84 taking offline 69 with Menu button 69 with Stop button 69 Printer Language Setup Menu 89 printer messages Enter PIN 146 Menus Disabled 69 No Jobs Found Retry 146 printer problems solving 147 incorrect characters 149 incorrect print media type 150 job not printing 149 misfeeds 150 multiple feeds 150 print media stacking is messy 150 USB port 149 wrong source 150 printer system board accessing 133 reinstalling the shield 137 printer testing Hex Trace mode 82 print defaults 82 print hardware statistics 82 printing duplex from multipurpose feeder 57 from trays 57 font samples 61 on two sides from multipurpose feeder 57 from trays 57 169 missing or damaged parts 150 multiple sheets feed 150 optional 250 sheet tray paper feed failure 151 optional 500 sheet tray paper feed failure 151 Paper Jam message displayed jam is cleared 151 print media buckles 150 print media skews 150 print m
112. o process the job if PS SmartSwitch is On or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off Using the printer menus 100 Understanding the operator panel Menu item Purpose Values PS To configure the printer so it On Printer examines data on the USB i automatically switches to interface and selects SmartSwitch PostScript emulation when a print PostScript emulation if the data job received through the USB port indicates that is the required requires it regardless of the printer language Belial pHIISI language Off Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwitch is On or uses the default printer language specified in the Setup Menu if PCL SmartSwitch is Off USB Buffer Toconfigure the size of the USB Disabled Job buffering is disabled Any jobs input buffer already buffered on the disk are printed before normal processing Note Changing the USB Buffer aoa of incoming jobs resumes menu item automatically resets the printer Auto Printer automatically calculates the USB Buffer size recommended setting 3K to User specifies the USB Buffer size maximum size The maximum size depends on the allowed amount of memory in your printer the size of the other link buffers and whether Resource Save is set to On or Off To maximize the range for the USB Buffer size disable or reduce the size of
113. o release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions Conventions Note A note identifies something that could help you CAUTION A caution identifies something that could cause you harm Warning A warning identifies something that could damage your product hardware or software eo Contents ke NNN Chapter 1 Printer OVErVIBW serge egEREe ees 7 Chaptef 2 Print media meet 9 Print media sources and specifications eeeeeeeeeseeeeeeeeeeeene 10 Choosing the right print media er 13 gi Kec E 13 Preprinted forms and letterhead seesseeeeeeeeenn 14 Diiuno uac qe T ENS 15 Suspect E OS 16 Labels ce teeta ORT 17 Cardi Stock mW CT cT EE PE M EE 18 Storing print media E 18 Preventing cape cp EE 19 Loading trays e m 20 Loading the standard tray and the optional 250 sheet tray ssssssusse 20 Loading the optional 500 sheet EE 26 Loading and using the multipurpose feeder eeeseesseesssseeeessss 31 Opening the multipurpose feeder AE 32 Loading Wen tee EE 34 Using the standard output bin EE 39 Raising the paper reSt E OO awe Sev eed mes gaa ces 0 lee 39 Using the rear output Di sssini si
114. of the guides Loading trays 21 Print media 5 Squeeze the length guide tab and the length guide together and then slide the guide to the 6 7 back of the tray Length guide Width guide Squeeze the width guide tab and the width guide together and then slide the guide all the way to the right Flex the sheets back and forth to loosen them then fan them Do not fold or crease the print media Straighten the edges on a level surface Hold the print media so the side you want to print on is face down and the front edge of the stack is toward the front of the tray For information on loading letterhead see Printing on preprinted forms and letterhead Loading trays 22 Print media 8 Place the stack of print media against the left side of the tray and insert it under the metal stop Make sure the print media fits easily under the metal stop and is not bent or wrinkled Do not raise the metal stop or force print media under it Note Do not exceed the maximum stack height indicated Overfilling the tray may cause jams Metal stop Maximum stack height indicator 9 Squeeze the width guide tab and the width guide together and then slide the guide to the edge of the print media Loading trays 23 Print media 10 Squeeze the length guide tab and the length guide together and then slide the guide to the edge of the print media Note Sliding the guides too tightly against the print
115. om the Setup Menu Install additional memory 37 Insufficient Collation Area The printer memory or hard disk if installed does not have the free space necessary to collate the print job Press Go to print the portion of the job already stored and begin collating the rest of the job Press Menu to open the Job Menu and cancel the current job See also Canceling a print job 37 Insufficient Defrag Memory The printer cannot defragment flash memory because the printer memory used to store undeleted flash resources is full Delete fonts macros and other data in printer memory Install additional printer memory Understanding the printer messages 108 Understanding the printer messages LUSIT D 37 Insufficient Memory What this message means The printer memory is full and cannot continue processing current print jobs What you can do Press Go to clear the message and continue the current print job The printer frees memory by deleting the oldest held job and continues deleting held jobs until there is enough printer memory to process the job Press Stop to clear the message without deleting any held jobs The current job may not print correctly Press Menu to open the Job Menu and cancel the current job To avoid this error in the future Delete fonts macros and other data in printer memory Install additional printer memory Note The mess
116. ompletely out 2 Reposition the print media under the metal stop Note If the sheet of print media is damaged remove it Do not reposition it 3 Press down on the print media until the metal plate below it locks into place 4 Insert the tray Clearing jams 54 Print media 250 Paper Jam Check MP Feeder Pull the jam straight out Clearing jams 55 ea Printing tasks ke NNN Section Page Sending a print job 56 Duplexing a print job two sided printing 57 Canceling a print job 59 Linking trays 60 Sending a print job Printing from a Windows environment Load print media See Loading trays or Loading and using the multipurpose feeder From your software application open the file you want to print From the File menu select Print Setup Verify the correct printer is selected in the Print Setup dialog box ao P WO N In the Print Setup dialog box select Properties Options or Setup depending on the application select the print media type and size and then select OK 6 Select OK or Print Printing from a Macintosh computer Load print media See Loading trays From your software application open the file you want to print From the File menu choose Page Setup Verify the correct printer is selected in the dialog box From the Paper menu choose the print media type you are using and then choose OK oa P WA N ch From the File menu choose Print Printi
117. on Wait for the message to clear Busy The printer is busy receiving processing or printing data Wait for the message to clear Press Menu to open the Job Menu and cancel the current job Canceling Job The printer is processing a request to cancel the current print job Wait for the message to clear See also Canceling a print job Change Tray x The printer is requesting different paper than what is loaded in the specified tray or defined by the Paper Size or Paper Type settings for that tray x indicates the number of the tray or MP Feeder Change the paper type in the specified source See also Loading trays Loading and using the multipurpose feeder Setup Guide Change Cartridge Invalid Refill The printer has detected an unsupported refilled cartridge Remove the indicated print cartridge and install a new one See also Changing the print cartridge Understanding the printer messages 102 Understanding the printer messages UECHT D Close Door What this message means The upper front door is open or the toner cartridge is not installed What you can do Close the upper front door Install the print cartridge Deactivating PPDS The printer is deactivating PPDS emulation Wait for the message to clear Defragmenting DO NOT POWER OFF The printer is defragmenting the flash memory to reclaim storage space occupied by
118. ou turn on the printer Release the buttons once Performing Self Test displays 3 Select Prt Quality Pgs The printer posts the Printing Quality Test Pages message as the pages print The pages include e An information page containing printer information cartridge information current margin settings and a graphic to use to evaluate the print quality e Two pages with graphics to use to evaluate how well the printer is capable of printing various types of graphics 4 Examine the pages to determine the quality of printing If there are problems see Solving print quality problems To exit these menus turn the printer off and then back on Printing the Print Quality Test Pages 114 Software and network tasks Printing a directory list A directory listing shows all the resources stored in flash memory or on the hard disk To print a listing 1 Make sure the printer is on and the Ready message appears Press and release Menu until you see Utilities Menu and then press Select Press and release Menu until Print Directory appears and then press Select The message Printing Directory List appears and remains on the operator panel until the page prints The printer returns to the Ready state after the directory list prints Printing a confidential job When you send a job to the printer you can enter a personal identification number PIN from the driver The PIN must be four digits using the numbers 1 6 The job is held in printe
119. our printer supports the following PCL bitmapped fonts e Line Printer 16 e POSTNET Bar Code PCL symbol sets Your printer supports the following PCL symbol sets Supported symbol sets ABICOMP Brazil Portugal Wingdings ISO 25 French ABICOMP International POSTNET Bar Code ISO 57 Chinese DeskTop ISO German ISO 60 Norwegian version 1 Legal ISO Spanish ISO 61 Norwegian version 2 MC Text ISO 2 IRV Int l Ref Version ISO 69 French Microsoft Publishing ISO 4 United Kingdom ISO 84 Portuguese Russian GOST ISO 6 ASCII ISO 85 Spanish Ukrainian ISO 10 Swedish ISO 8859 1 Latin 1 ECMA 94 PCL ITC Zapf Dingbats ISO 11 Swedish for Names ISO 8859 2 Latin 2 PS ITC Zapf Dingbats ISO 14 JIS ASCII ISO 8859 5 Latin Cyrillic PS Math ISO 15 Italian ISO 8859 7 Latin Greek PS Text ISO 16 Portuguese ISO 8859 9 Latin 5 Pi Font ISO 17 Spanish ISO 8859 10 Latin 6 PCL bitmapped fonts 65 Understanding fonts Supported symbol sets continued Symbol ISO 21 German ISO 8859 15 Latin 9 PC 8 Bulgarian PC 855 Oyrillic Roman 9 PC 8 Danish Norwegian 437N PC 857 Latin 5 Turkish Roman Extension PC 8 Greek Alternate 437G PC 858 Multilingual Euro Ventura ITC Zapf Dingbats PC 8 Turkish 437T PC 860 Portugal Ventura International PC 8 Latin Greek PC 861 Iceland Ve
120. pace characters in a horizontal of 0 01 cpi inch of type You can select a pitch x from 0 08 to 100 characters per 10 inch cpi in increments of 0 01 cpi For nonscalable monospaced fonts the pitch is displayed but cannot be changed Note Pitch is only displayed for fixed or monospaced fonts 1 1008 Point size refers to the height of in increments of the characters in the font One 0 25 points point equals approximately 1 72 of x an inch You can select point sizes 12 from 1 to 1008 in increments of 0 25 points Note Point Size is only displayed for typographic fonts 10U PC 8 A symbol set is a set of alphabetic country region specific factory default values 12U PC 850 country region specific factory default values and numeric characters punctuation and special symbols used when printing with a selected font Symbol sets support the different requirements for languages or specific applications such as math symbols for scientific text Only the symbol sets supported for the selected font name are displayed Using the printer menus 91 Understanding the operator panel Menu item Tray Renumber Purpose Values Note To configure your printer to work with printer drivers or applications that use different source assignments for the paper trays 1 Select a paper source Assign Tray lt x gt Assign MP Feeder Assign Man Env Assign Man Paper 2 S
121. pooler is not stalled f you print across a network or on a Macintosh computer see Solving network printing problems Determine which host interface you are using You are connected to the USB port but the printer did not print Make sure you are using a USB capable operating system supported by your printer Solving printing problems 149 Troubleshooting Problem Solution Print media misfeeds or multiple feeds occur Make sure the print media you are using meets the specifications for your printer See Print media sources and specifications for more information Flex print media before loading it in any of the sources Make sure the print media is loaded correctly Make sure the paper width and length guides on the print media Sources are adjusted correctly and are not too tight Do not overfill the print media sources Use the maximum stack height indicators to avoid overfilling sources Do not force print media into the multipurpose feeder Remove any curled print media from print media sources Ifthe print media has a recommended print side load the print media as described in Loading trays and Loading and using the multipurpose feeder Load less print media in the sources Turn the print media over or around and try printing again to see if feeding improves Do not mix print media types in the same source Do not mix reams of print media Remove the top a
122. print cartridge for more information Part or all of the page is printed in black a Check the print cartridge to see if it is installed correctly See Changing the print cartridge for more information If the charge roll has been replaced verify that it is installed correctly Toner fog or background shading appears on the page N ABC DEF Check the print cartridge to make sure it is installed correctly See Changing the print cartridge for more information Change the print cartridge See Changing the print cartridge for more information If the problem continues change the charge roll See Replacing the charge roll for more details Unexpected characters print or characters are missing V4 AC Dh Make sure you are using the correct printer driver Turn the printer off and on Make sure the parallel USB or Ethernet cable is firmly plugged into its corresponding connector on the back of the printer Access the menus by following the instructions on the Printer Settings Configuration sheet Select Hex Trace mode to determine what the problem is For more information see Using Hex Trace mode Select Restore Factory Defaults For more information see Restoring factory default settings Solving print quality problems 156 Troubleshooting Problem Solution Print quality is poor on the second side of a duplex print job In the Paper Menu change the Paper Texture
123. r memory until you enter the same four digit PIN from the operator panel and choose to print or delete the job This ensures that the job does not print until you are there to retrieve it and no one else using the printer can print the job This will only work with the custom drivers that came on the drivers CD which shipped with your printer 1 In your word processor spreadsheet browser or other application select File gt Print Click Properties If there is no Properties button click Setup and then click Properties Click Help and refer to the topic confidential print or print and hold Follow instructions for printing a confidential job See Confidential jobs Go to the printer when you are ready to retrieve your confidential print job and follow these steps Press and release Menu until you see Job Menu and then press Select Press and release Menu until you see Confidential Job and then press Select Press and release Menu until you see your user name and then press Select N o 0 P See Entering a personal identification number PIN as follows Continue with step 1 on page 116 to print a confidential job Printing a directory list 115 Software and network tasks Entering a personal identification number PIN When you select Confidential Job from the Job Menu the following prompt appears on the display after you select your user name Enter PIN Use the buttons on the operator panel to enter the four d
124. r printer supports the following scalable fonts Supported fonts PostScript font names PCL font names AlbertusMT Albertus Medium AlbertusMT Italic AlbertusMT Light Albertus Extra Bold AntiqueOlive Roman Antique Olive AntiqueOlive Italic Antique Olive Italic AntiqueOlive Bold Antique Olive Bold AntiqueOlive Compact ArialMT Arial Arial ItalicMT Arial Italic Arial BoldMT Arial Bold Arial BoldltalicMT Arial Bold Italic AvantGarde Book ITC Avant Garde Book AvantGarde BookOblique ITC Avant Garde Book Oblique AvantGarde Demi ITC Avant Garde Demi AvantGarde DemiOblique ITC Avant Garde Demi Oblique Bookman Light ITC Bookman Light Bookman Lightltalic ITC Bookman Light Italic Bookman Demi ITC Bookman Demi Bookman Demiltalic ITC Bookman Demi Italic Clarendon Condensed Bold Coronet Regular Coronet Courier CourierPS Courier Oblique CourierPS Oblique Courier Bold CourierPS Bold Courier BoldOblique CourierPS Bold Oblique CG Omega CG Omega Bold CG Omega Italic Scalable fonts 62 Understanding fonts Supported fonts continued PostScript font names PCL font names CG Omega Bold Italic Garamond Antiqua Garamond Antiqua Garamond Halbfett Garamond Halbfett Garamond Kursiv Garamond Kursiv Garamond KursivHalbfett Gara
125. r the weight of paper you are using See Loading print media over 90 g m 24 Ib The Load Tray lt x gt message appears on the operator panel even though there is paper loaded in tray 1 standard tray or the optional tray 2 optional 250 or 500 sheet tray Make sure the tray is pushed all the way in A paper jam message still appears on the operator panel even though you cleared the jam Make sure you cleared the entire paper path Press Go or open and close the upper front door to restart the printer Make sure the print cartridge is installed While in PostScript 3 emulation the printer is flushing data Make sure you are using the correct PostScript driver The printer does not have enough memory to print the job Install more memory Refer to the Setup Guide for information about installing optional memory cards Solving printing problems 151 Troubleshooting Problem Solution The paper is curled once it exits the printer Use paper that is sealed in its original packaging Turn the paper over Rotate the paper 180 degrees f you are printing a multi page job try duplexing it When printing on heavy media open the rear exit door for a straight through paper path Try another kind or brand of paper such as a xerographic paper for laser printers If possible try printing in a less humid environment If the paper still curls select the Reduce Curl setting from the
126. rdless of the default printer language To configure an internal print server Values Off Printer does not perform NPA processing Auto On Printer examines the data to determine the format and then processes it appropriately Printer examines data on the network interface and selects PCL emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PostScript emulation to process the job if PS SmartSwitch is On or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off Printer examines data on the network interface connection and selects PostScript emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwitch is On or uses the default printer language specified in the Setup Menu if PCL SmartSwitch is Off Values for this menu item are supplied by the specific print server Select the menu item to see the available values Note Refer to the documentation on the drivers CD for more information Using the printer menus 99 USB Menu Understanding the operator panel Use the USB Menu to change printer settings affecting a Universal Serial Bus USB port USB Option lt x gt Note Values marked by an asterisk are the factory
127. re displayed The font source abbreviation is R for resident F for flash K for disk and D for download Resident Displays all fonts resident in printer RAM when the printer ships from the factory Download Displays all fonts downloaded to printer RAM Flash Displays all fonts stored in flash memory All Displays all fonts available to the printer from all sources Using the printer menus 90 Menu item Lines per Page Orientation Pitch Point Size Symbol Set Understanding the operator panel Purpose To determine the number of lines that print on each page To determine how text and graphics are oriented on the page To specify the font pitch for scalable monospaced fonts To change the point size for scalable typographic fonts To choose a symbol set for a specified font name Values 1 255 60 country region specific factory default values 64 country region specific factory default values The printer sets the amount of space between each line vertical line spacing based on the Lines per Page Paper Size and Orientation menu items Select the correct Paper Size and Orientation before changing Lines per Page Portrait Prints text and graphics parallel to the short edge of the paper Landscape Prints text and graphics parallel to the long edge of the paper 0 08 100 Pitch refers to the number of fixed in increments s
128. ring jams for instructions The following hints can help you avoid jams Use only recommended print media Do not load wrinkled creased damp or curled print media Flex fan and straighten print media before you load it If jams do occur with print media try feeding one sheet at a time through the multipurpose feeder Do not overload the print media sources Make sure the stack height does not exceed the maximum height indicated by the labels in the sources Do not use print media that you have cut or trimmed yourself Do not mix print media sizes weights or types in the same print media source Make sure the recommended print side is face down when loading all trays and the recommended print side is face up when loading the multipurpose feeder Keep print media stored in an acceptable environment See Storing print media Do not remove trays during a print job Push all trays in firmly after loading them Make sure the guides in the trays are properly positioned for the size print media you have loaded Make sure the guides are not placed too tightly against the stack of print media Card stock must exit to the rear output bin See Using the rear output bin for more information Envelopes may be sent to the standard output bin however if the envelopes exit to the rear output bin there is less curl Make sure all cables that connect to the printer are correctly attached Refer to the Setup Guide for more information
129. rinin kennen Em 40 EE Le BE E 43 200 201 Paper Jam Remove Cartridge ei rrt anne Enna Seen uiuo Fox E Ex rHRR E 44 202 Paper Jam Open Rear Door uiui tiet tete cotta reo Us ha SeieE n HR ac Eder 46 23x Paper Jam duplex jams EE 49 24x Paper Jam Check Tray NEE 53 250 Paper Jam Check MP Feeder Jio ior erri eege geed 55 Chapter 3 Printing aal Liuius ten tte paa niodo a 56 S ndmg a Print OU pev ccc 56 Printing from a Windows environment sies scent dese Leti tian rica Rb cR a nat 56 Printing from a Macintosh computer ssseeseenemm enn 56 Contents Duplexing a print job two sided printing ssssss RM 57 Duplex printing on letterlid d obe te him been tua icu S a UP I uu ER PR T TRE Se sE pU REDE 57 Using Duplex Bind ssssssssssesseesseenenemenennnnnennnnnnnnnnnns 58 CANCelNG a Print JOD emer I 59 From the printer operator panel i acte Ei eege 59 From a Windows computer eessen eer 59 From a Macintosh computer ssssssssssssesssseen eene 59 LINKING trAYS RR 60 Disabling tray linking E 60 Chapter 4 Understanding fonts ssssssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nna 61 Printing a font sample list ee 61 Scalable fonts rtt dera e uxic i MU CE eire 62 PCE ere MN CP 65 ae M roc cT 65 Chapter 5 Understanding the operator panel 67 Using the operator panel nennen nennen nnne nnne nnne 68 Indicator light E
130. rint cartridge 125 Supplies and maintenance information 3 Hold the print cartridge by the handle and insert it into the printer a Align the tabs on each side of the cartridge with the slots on each side of the print cartridge cradle Tab 4 Close the upper front door Make sure the door snaps closed on both sides or the printer will not function properly 5 Turn the printer on Changing the print cartridge 126 Supplies and maintenance information Replacing the charge roll Order a new charge roll kit when toner fog or background shading appears on printed pages See Ordering supplies for information on ordering a charge roll a P o N Turn the printer off and unplug the printer power cord Open the upper front door Remove the print cartridge Locate the used charge roll above the area for the print cartridge Locate the label with an arrow on the right side of the housing It is attached to the arm like tab Push the right end of the charge roll down and towards the back of the printer to release the roll from the tab Replacing the charge roll 127 Supplies and maintenance information 7 Gently rotate the charge roll between your fingers and pull it to the right to remove it from the left tab 8 Pull the charge roll straight out of the printer
131. rint depending on the number of menu settings you have Look for Cartridge Information on the page the percentage of life remaining for each of the items is indicated Cartridge Information 096 100 Toner Level Serial Number 013535245D Capacity 12K Determining the status of supplies 119 Supplies and maintenance information Conserving supplies Conserving supplies lowers printing costs Several settings in your application software or on the display let you conserve toner and paper Setting What the setting does For more information see Toner Toner Darkness in the Quality Menu Lets you adjust the level of toner released on a sheet of print media The values range from 1 lightest setting to 10 darkest setting Toner Darkness Print media Multipage Print in the Finishing Menu Causes the printer to print the two or more page images on one side of a sheet Values for Multipage Print are 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up and 16 Up Combined with the duplex setting Multipage Print lets you print up to 32 pages on one sheet of paper 16 images on the front and 16 on the back Multipage Print Duplex in the Finishing Menu Duplex printing is available when you attach the optional duplex unit It lets you print on both sides of a sheet of paper Duplex Print media Use your software application or printer driver to send a Verify Print job Use Held Job
132. rint properly Using the printer menus 74 Menu item Paper Size Paper Source Understanding the operator panel Purpose Values To identify the default paper size for each paper source For trays with automatic size sensing only the value detected by the hardware is displayed 1 Select a paper source Tray lt x gt Size Manual Pap Size MP Feeder Size Manual Env Size 2 Select a value Denotes country region specific factory default values Note Size sensing must be turned off for Statement and Folio values to appear To identify the default paper source Letter Legal Executive Statement not available for 500 sheet drawer A4 A5 not available for 500 sheet drawer B5 Folio 10 Envelope US 9 Envelope B5 Envelope Other Envelope 7 3 4 Envelope DL Envelope non US C5 Envelope Universal Select Universal when you load paper that does not match any of the other available sizes The printer automatically formats the page for the maximum possible Size You can then set the actual page size from your application software Tray x Tray 1 MP Feeder Manual Paper If you loaded the same size and type of paper in two paper sources and the Paper Size and Paper Type menu items are correctly set the trays are automatically linked When one paper source is empty paper
133. rint quality You may only print card stock from the multipurpose feeder Card stock must always exit to the rear output bin Do not use card stock that is perforated or creased Preprinting perforation and creasing can significantly affect the print quality and cause media handling or jamming problems Avoid using card stock that may release hazardous emissions when heated Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting introduces semi liquid and volatile components into the printer We recommend the use of grain short card stock Storing print media Use the following guidelines for proper print media storage These help avoid paper feeding problems and uneven print quality For best results store print media in an environment where the temperature is approximately 21 C 70 F and the relative humidity is 40 Store cartons of print media on a pallet or shelf rather than directly on the floor If you store individual packages of print media out of the original carton make sure they rest on a flat surface so the edges do not buckle or curl Do not place anything on top of the print media packages Keep paper sealed in its original packaging until ready to use Storing print media 18 Print media Preventing jams By carefully selecting appropriate print media and loading it properly you should be able to avoid most jams If you do experience a jam see Clea
134. rks of Lexmark International Inc registered in the United States and or other countries PictureGrade is a trademark of Lexmark International Inc PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands PostScript is a registered trademark of Adobe Systems Incorporated PostScript 3 is Adobe Systems designation of a set of printer commands language and functions included in its software products This printer is intended to be compatible with the PostScript 3 language This means the printer recognizes PostScript 3 commands used in various application programs and that the printer emulates the functions corresponding to the commands The following terms are trademarks or registered trademarks of these companies Albertus The Monotype Corporation plc Antique Olive Monsieur Marcel OLIVE Apple Chancery Apple Computer Inc Arial The Monotype Corporation plc Candid CG Omega Agfa Corporation Product of Agfa Corporation CG Times Chicago Clarendon Eurostile Geneva GillSans Helvetica Hoefler ITC Avant Garde Gothic ITC Bookman ITC Lubalin Gr
135. rs 153 faint images 155 left and top margins 155 light characters 153 light printing but Toner Low message is not displayed 154 missing characters 156 poor image quality 155 print too dark 155 repetitive spots 155 solid black on transparencies 154 toner fog 156 Toner Low message displayed 154 toner rubs off page 153 toner smears on page 153 toner smudges 153 uneven edges 155 unexpected characters print 156 vertical or horizontal streaks 154 white streaks on paper 154 printer problems solving 147 printer settings 67 printing problems flushing data while in PostScript 3 151 171 Index printing problems solving incorrect characters 149 incorrect print media type 150 job not printing 149 misfeeds 150 missing or damaged parts 150 multiple feeds 150 multiple sheets feed 150 optional 250 sheet tray paper feed failure 151 optional 500 sheet tray paper feed failure 151 Paper Jam message displayed jam is cleared 151 print media buckles 150 print media skews 150 print media skews or buckles 150 print media stacking is messy 150 print media sticks 150 printer on nothing prints 150 standard tray paper feed failure 151 upper front door will not close 150 USB port 149 wrong source 150 stopping printer 69 U uneven edges 155 Universal Setup Paper Menu 78 USB Buffer USB Menu 101 USB Menu 100 MAC Binary PS 100 NPA Mode 100 PCL SmartSwitch 100 PS SmartSwitch 101 USB Buffer 101 USB port configur
136. rtridge for instructions Characters have jagged or uneven edges or image quality is poor d ABC DEF Change the Print Resolution setting in the Quality Menu to 600 dpi or 1200 api If you are using downloaded fonts verify that the fonts are supported by the printer the host computer and the software application Resolution was automatically reduced Reduce the complexity of the print job or add printer memory The job prints but the left and top margins are incorrect y ABC DEF Make sure the Paper Size setting in the Paper Menu is correct Make sure the margins are set correctly in your software application Printing is too dark ABC DEF VA Change the Toner Darkness setting in the Quality Menu Note Macintosh computer users should make sure the lines per inch lpi setting is not set too high in the software application Solving print quality problems 155 Troubleshooting Problem Pages are blank mu Solution The print cartridge may be out of toner or defective Replace the used cartridge with a new one See Changing the print cartridge for instructions You may have a software error Try turning the printer off and back on Make sure the packaging material is removed from the print cartridge See Changing the print cartridge for information about removing the packaging Check the print cartridge to be sure it is installed correctly See Changing the
137. ry On Printer reprints jammed pages Off Printer does not reprint jammed pages Auto Printer reprints a jammed page unless the memory required to hold the page is needed for other printer tasks Off Prints a partial page of data if memory is insufficient to process the entire page On Ensures that an entire page is processed before it prints Using the printer menus 87 Understanding the operator panel Menu item Power Saver Print Timeout Purpose To specify the amount of time in minutes the printer waits after a job is printed before it goes into a reduced power state To specify the amount of time in seconds the printer waits before printing the last page of a print job that does not end with a command to print the page The print timeout counter does not start until Waiting is displayed Values Disabled This value does not appear unless Energy Conserve is set to Off 1 240 Disabled Specifies the amount of time after a print job before the printer goes into Power Saver mode Your printer may not support the entire range of values The factory default Power Saver setting depends on your printer model Print the menu settings page to determine the current Power Saver setting When the printer is in Power Saver mode it is still ready to receive print jobs Select 1 to put the printer in Power Saver mode one minute after it finishes a print job This uses
138. s in length 3x5in and 4x 6 in index cards and card stock Select Universal size when using a nonstandard size sheet of print media The printer formats the page for the maximum size 8 5 x 14 in Set the actual size from your software application Paper For the best print quality use 75 g m 20 Ib xerographic grain long paper The laser printing process heats paper to high temperatures of 170 C 338 F for non MICR applications Use only paper able to withstand these temperatures without discoloring bleeding or releasing hazardous emissions Check with the manufacturer or vendor to determine whether the paper you have chosen is acceptable for laser printers Legal size paper sent to the rear exit bin stacks improperly when too many sheets accumulate Remove the paper often from this bin Keep paper sealed in its original packaging until ready to use The following papers are not recommended for use with your printer Paper with a rough or heavily textured surface Coated papers such as erasable bond Preprinted papers manufactured with chemicals that may contaminate the printer Multiple part forms Synthetic papers Thermal papers Recycled paper having a weight less than 75 g m 20 Ib Choosing the right print media 13 Print media Preprinted forms and letterhead Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must be able to withstand temperatures up to 200 C 392
139. s in the Job Menu to access your Verify Print job Lets you examine the first copy of a multiple copy job to be sure it is satisfactory before you print the other copies If the job is unsatisfactory you can cancel the job Verify Print Canceling a print job Held Jobs Conserving supplies 120 Supplies and maintenance information Ordering supplies To order supplies contact the place where you bought your printer for more information Ordering a print cartridge When the 88 Toner Low message appears you should order a new print cartridge You can print a few hundred pages after the 88 Toner Low message comes on To use the remaining toner remove the print cartridge and then shake it gently back and forth i You need to have a new print cartridge available when the current one no longer prints satisfactorily For information about the print cartridges available for your printer contact the place where you bought your printer Ordering a charge roll We recommend ordering a new charge roll when toner fog or background shading appears on printed pages To order a charge roll contact the place where your bought your printer for more information Ordering supplies 121 Supplies and maintenance information Storing the print cartridge Store the print cartridge in the original packaging until you are ready to install it Do not store the print cartridge in e Temperatures greater than 40 C 104 F
140. ses line screening for print jobs that contain bitmapped images 2400 Image Q such as scanned photos 1200 dpi Produces highest quality output for jobs where print speed is not important and memory is abundant 1 10 8 Select a lower value for finer line width and lighter grayscale images Select a higher value for bolder line widths or darker grayscale images Select 10 for very bold text Select a value less than 7 to conserve toner On the operator panel display a vertical bar indicates the factory default value An arrow symbol V indicates a user default value Using the printer menus 85 Understanding the operator panel Setup Menu Use the Setup Menu to configure a variety of printer features Menu item Alarm Control Auto Continue Display Language Purpose To establish whether the printer sounds an alarm when the printer requires operator intervention To define the amount of time in seconds the printer waits after displaying an operator intervention error message before it resumes printing To determine the language of the text on the operator panel display Values Off Printer does not sound an alarm Single Printer sounds three quick beeps Continuous Printer repeats three beeps every 10 seconds Disabled Printer does not resume printing until someone clears the error message 5 255 Pri
141. sidering using check with the envelope supplier A combination of high humidity over 60 and the high printing temperatures may seal the envelopes Set the Paper Source to MP Feeder or Manual Env set the paper type to Envelope and select the correct envelope size from the printer driver or from MarkVision Load envelopes with the flap side down and position the short edge nearest the return address to enter the printer first Adjust the right paper guide to fit the width of the envelopes If you are feeding self sealing envelopes open the rear output bin door so envelopes feed straight out the back of the printer The rear output bin holds about 10 envelopes Envelopes may curl less if they exit to the rear output bin Choosing the right print media 16 Print media Labels Your printer can print on many labels designed for use with laser printers However vinyl labels are not supported These labels are supplied in letter size and A4 size sheets Label adhesives face sheet printable stock and topcoats must be able to withstand temperatures of 205 C 401 F and pressure of 25 pounds per square inch psi 172 kilopascals When printing on labels Set the Paper Type to Labels from the printer driver or from MarkVision You can send labels to the standard output bin however they may print more successfully when sent to the rear output bin Do not load labels together with paper or transparencies in the same paper
142. ter on nothing prints 150 standard tray paper feed failure 151 upper front door will not close 150 USB port 149 wrong source 150 Protocol Parallel Menu 98 PS emulation See PostScript emulation PS SmartSwitch Network Menu 99 PS SmartSwitch Parallel Menu 97 PS SmartSwitch USB Menu 101 PS SmartSwitch setting See also printer language 89 network port 99 parallel port 97 USB port 101 Q Quality Menu 85 PictureGrade 85 Print Resolution 85 Toner Darkness 85 Quick Reference Help Menu 101 R rear output bin card stock exiting to 40 Index using 40 reinstalling shield on system board 137 Remove Held Jobs Utilities Menu 82 removing metal shield 134 optional drawer 132 optional firmware cards 136 optional memory cards 135 optional printer memory 135 printer from an optional drawer 132 repeat print 145 replacing charge roll 127 reserve print 145 Reset Printer Job Menu 84 resetting printer 84 Resource Save Setup Menu 89 Return button 69 S Select button 69 selecting 69 menu items 69 numerical values 69 sending a job to print 56 from Macintosh 56 from Windows 56 Separator Sheets Finishing Menu 81 Separator Source Finishing Menu 81 Setup Menu 86 Alarm Control 86 Auto Continue 86 Display Language 86 Download Target 87 Jam Recovery 87 Page Protect 87 Power Saver 88 Print Timeout 88 Printer Language 89 Resource Save 89 Toner Alarm 89 Wait Timeout 89 shield removing 134 sizes print media 10 Co
143. the parallel serial and network buffers Help Menu Use the Help Menu to find additional information available about your printer Menu item Purpose Quick Reference Provides a quick glance at major topics about the printer and gives easy instructions Quick Reference pages are stored inside the printer They provide information about loading print media diagnosing and solving print problems and clearing jams We strongly recommend that you print the Quick Reference pages and store them near the printer To print the Quick Heference 1 Make sure the printer is on and the Ready message appears 2 Press and release Menu until you see Help Menu and then press Select Quick Reference is on the second line of the display 3 Press Select The Quick Reference pages print Using the printer menus 101 Understanding the printer messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve This topic provides a list of all printer messages explains what they mean and tells you how to clear the messages LUSIT D Activating Menu Changes What this message means The printer is activating changes made to the printer settings What you can do Wait for the message to clear See also Disabling the operator panel menus Activating PPDS The printer is activating PPDS emulati
144. ther font that best matches the characteristics of the requested font Using the printer menus 94 Understanding the operator panel Menu item Purpose Values Character To determine which code pageto 1 The standard code pages are Set use to print PPDS jobs used 2 The addresses from Value 1 change to represent characters and symbols used in non US English languages Lines per To determine the number of lines 1 30 6 The printer sets the amount of Inch that print per vertical inch space between each line vertical line spacing based on the Lines per Inch Lines per Page Paper Size and Orientation menu items Select the correct Paper Size and Orientation before changing Lines per Inch Lines per To determine the number of lines 1 255 64 The printer sets the amount of Page that print on each page space between each line vertical line spacing based on the Lines per Inch Lines per Page Paper Size and Orientation menu items Select the correct Paper Size and Orientation before changing Lines per Page Orientation To determine how text and Portrait Prints text and graphics parallel to graphics are oriented on the page the short edge of the paper Landscape Prints text and graphics parallel to the long edge of the paper Page Format Affects how the printer interprets Print Printer measures the margin the margins set from software settings from the inside edge of the applications
145. tial jobs you must first select your user name from a list of user names for print jobs When the list is presented press Menu to scroll through the list Press Select once you find your user name for your job Printing and deleting held jobs Once held jobs are stored in printer memory you can use the printer operator panel to specify what you want to do with one or more of the jobs You can select either Confidential Job or Held Jobs Repeat Print Reserve Print and Verify Print jobs from the Job Menu Then you select your user name from a list If you select Confidential Job you must enter the personal identification number PIN you specified in the driver when you sent the job See Confidential jobs for more information From either the Confidential Job or the Held Jobs menu items you have five choices e Print All Jobs e Print A Job e Delete All Jobs e Delete A Job e Print Copies Using the Print and Hold function 143 Administration Accessing held jobs from the operator panel 1 To access held jobs from the operator panel e Ifthe printer is Busy press Menu and the Job Menu appears e Ifthe printer is Ready continue to step 2 2 Press and release Menu until you see Held Jobs or Confidential Job on the operator panel display depending on the type of job you want to access 3 Press Select User Name appears on the first line of the operator panel The second line displays the names of users currently associated
146. ting Jobs 103 Disabling Menus 103 Enabling Menus 103 Enter PIN 103 Flushing Buffer 103 Formatting Flash 103 Held Jobs may be lost 104 Install device or Cancel Job 104 Load Tray x 104 Menus Disabled 105 Network Card Busy 105 No Jobs Found Retry 105 Not Ready 105 Performing Self Test 105 Power Saver 105 Printing Directory List 105 Printing Font List 105 Printing Menu Settings 105 Prog System Code 106 Program Flash 106 Queuing and Deleting Jobs 106 Queuing Jobs 106 Ready 106 Ready Hex 106 Remove Paper specified bin gt 106 Res Reduced 106 Resetting Maint Cnt Value 106 Resetting the Printer 107 Restoring Factory Defaults 107 Std Bin Full 107 Toner Low 107 Tray x Missing 107 Index Waiting 107 Multipage Border Finishing Menu 80 Multipage Order Finishing Menu 80 multipage print border settings 80 configuring 80 order settings 80 view settings 80 Multipage Print Finishing Menu 80 Multipage View Finishing Menu 80 multiple page feeds 150 multipurpose feeder capacities 10 guidelines 31 loading 34 envelopes 37 letterhead 36 paper 36 transparencies 37 location 31 maximum stack height 35 opening 32 paper weights supported 10 print media sizes supported 10 print media supported 10 stack height limiter 35 using with various print media 31 multipurpose feeder configuring 73 N Network Buffer Network Menu 98 Network Menu 98 MAC Binary PS 98 Network Buffer 98 NPA Mode 99 PCL SmartSwitch 99
147. to Rough Print quality is poor when using 24 paper with a high cotton content rough paper In the Paper Menu change the Paper Texture to Rough and the Paper Weight to Heavy Solving option problems Problem Solution Option does not operate correctly after it is installed or it quits working Turn the printer power off wait for about 10 seconds and turn the printer power on If this does not fix the problem unplug the printer and check the connection between the option and printer Make sure the option is installed and selected in the printer driver you are using For Macintosh users Make sure the printer is set up in Chooser Optional drawer Make sure the connection between the optional drawer and the printer is secure Refer to the Setup Guide Make sure the print media is loaded correctly See Loading trays for more information Optional flash memory card Make sure the flash memory card is securely connected to the printer system board Optional printer memory card Make sure the printer memory card is securely connected to the printer system board Solving option problems 157 Troubleshooting Solving network printing problems Problem Solution Job did not print or incorrect If you are using a print server verify that it is set up properly and the characters printed network cable is connected Note Refer to the documentation that came with your print
148. twork Menu 99 PCL SmartSwitch Parallel Menu 97 PCL SmartSwitch USB Menu 100 Index PCL SmartSwitch setting See also printer language network port 99 parallel port 97 USB port 100 PDF Menu PostScript Menu 93 personal identification number See PIN PictureGrade Quality Menu 85 PIN entering at the printer 116 entering from the driver 115 for confidential jobs 115 Pitch PCL Emul Menu 91 Point Size PCL Emul Menu 91 ports network 98 parallel 96 USB 100 PostScript emulation font priority 93 font sample print 82 printing PS errors 93 PostScript emulation font support 61 PostScript Menu 93 94 Font Priority 93 PDF Menu 93 power saver configuring 88 Power Saver Setup Menu 88 preventing jams 19 print too dark 155 too light 153 print and hold jobs 143 Print Buffer Job Menu 84 print cartridge installing 124 ordering 121 storing 122 Print Directory Utilities Menu 82 Print Fonts Utilities Menu 82 print job canceling from a Macintosh computer 59 from a Windows computer 59 from printer operator panel 59 print job sending 56 from Macintosh 56 from Windows 56 print media card stock dimensions supported 10 guidelines letterhead 14 letterhead printing 14 loading multipurpose feeder 34 loading optional 250 sheet tray 20 loading optional 500 sheet tray 26 loading standard tray 20 heavy 28 25 letterhead loading in multipurpose feeder 36 loading instructions based on source 14 loading multipurpose feed
149. uffering Any jobs Buffer input buffer already buffered on the disk are Note Changing this menu item De DA c HE automatically resets the printer HI Auto Printer automatically calculates the Parallel Buffer size recommended setting 3K to User specifies the Parallel Buffer maximum size The maximum size depends size allowed on the amount of memory in your printer the size of the other link buffers and whether Resource Save is set to On or Off To maximize the range for the Parallel Buffer size disable or reduce the size of the serial and USB buffers Parallel To determine whether the parallel On Samples parallel port data on the Mode 2 port data is sampled on the leading edge of strobe leadi ili f SE EE EE Off Samples parallel port data on the trailing edge of strobe PCL To configure the printer so it On Printer examines data on the automatically switches to parallel interface and selects SmartSwitch PCL emulation when a print job PCL emulation if the data indicates received through the parallel port that is the required printer requires it regardless of the language MIRI punter language Off Printer does not examine the incoming data The printer uses PostScript emulation to process the job if PS SmartSwitch is On or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off PS To configure the printer so it On Printer examines data on the automatically switches to parallel interf
150. uplex Bind Purpose To specify whether to include application generated blank pages as part of your printed output To keep the pages of a print job stacked in sequence when printing multiple copies of the job To set the number of copies you want for the printer default value Set the number of copies required for a specific job from the printer driver Values selected from the printer driver always override values selected from the operator panel To set duplexing as the default for all print jobs Select Duplex from the printer driver to duplex only specific jobs To define the way duplexed pages would be bound and how the printing on the back of the sheet even numbered pages is oriented in relation to the printing on the front odd numbered pages Values Do Not Print Does not print application generated blank pages as part of your job Print Off Prints application generated blank pages as part of your job Prints each page of a job the number of times specified by the Copies menu item For example if you set Copies to 2 and send three pages to print the printer prints page 1 page 1 page 2 page 2 page 3 page 3 1 999 1 Off Prints entire job the number of times specified by the Copies menu item For example if you set Copies to 2 and send three pages to print the printer prints page 1 page 2 page 3 page 1 page 2 page 3 Prints on one side of the
151. with Print and Hold jobs 4 Press and release Menu until you see your user name Note If you are looking for a Confidential Job you are prompted to enter your PIN See Confidential jobs for more information Press Select Press Menu until the action you want to take is on the second line of the operator panel Print A Job Delete A Job and so on 7 Press Select f you are looking for a particular job press and release Menu to scroll through the list of available jobs and press Select when the correct job is displayed An asterisk appears next to the job name indicating you have chosen to print or delete that job e If you are prompted to enter the number of copies you want to print press Menu to increase or decrease the number on the display and then press Select 8 Press Go to print or delete specific jobs you have marked The printer briefly shows messages indicating what Print and Hold functions it is performing Recognizing when format errors occur If the symbol appears on the display it indicates that the printer had trouble formatting one or more of the held jobs These formatting problems are most commonly the result of insufficient printer memory or invalid data that might cause the printer to flush the job When a symbol appears next to a held job you can e Print the job Be aware however that only part of the job may print e Delete the job You may want to free up additional printer memory by scroll

IBM 1422 Printer User Manual

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