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Hitachi 42V715 Flat Panel Television User Manual

1. MaMedia A1 3 1 Media Type Cont Unit mm inch pu C EMERGED modo Suip mods Cu mode Width including backing paper 25410 112 101044 Media width Min 17 0 S Media pitch 1010 10000039 10 393 25410 1000 1010 39 3 Media length Min 10 039 Min 254 10 Gap length or black mark length Min 2 Min 6 Black mark width Mis 8 Thickness 0061019 ak dh 5 a 214 84 When the optional External Media Roll Hanger is used m Either is acceptable partes Outside roll media Linerless paper option Inner core diameter 254 38 1 or 762 1 LS or 3 89992 NOTES 1 To ensure print quality and print head life use only TOSHIBA TEC approved media 2 When using a media roll of 76 2 mm 3 inner core diameter the 3 Diameter Media Shaft included in the optional External Media Roll Hanger is required A1 3 2 Detection Area of the Transmissive Sensor The Transmissive Sensor is positioned 6 mm from the centre The Transmissive Sensor detects a gap between labels as illustrated below mete A ME isa Sensor position SR Aini Eq MEL o EL md d oes Modus i ii jme ERR A1 3 3 Detection Area of the Reflective Sensor The Reflective Sensor is movable within the full range of the media width The reflection factor of the Black Mark must be 10 or lower with a waveform length of 950 nm The Reflective Sensor should be aligned wi
2. 6 Load the media Refer to Section 2 6 7 Load the ribbon Refer to Section 2 7 8 Adjust the position of the Feed Gap Sensor or Black Mark Sensor to match the media being used Refer to Section 2 8 9 Turn the Power ON Refer to Section 2 3 10 Install the Primer Drivers Refer to the Printer Driver in the CD ROM When the printer is connected to a host computer it is good practice to tum the printer ON before turning on the host computer and to tum OFF the host computer before turning off the printer 41 To tum ON the printer power press the power switch as shown in the diagram below Note that s the power ON side of the switch 2 Check that the Indicator Lamp is illuminated in green E22 2 PRINTER SETUP ENGLISH VERSION 24 Connecting te Cabs to Bo Peter 2 3 2 Turing OFF the Printer CAUTION 1 Do not tum off the printer power while the media is being printed as this may cause a paper jam or damage to the printer 2 Do not tum off the printer power while the Green Indicator Lamp is flashing as this may cause damage to the data being downloaded 24 Connecting the Cables to the Printer NOTE For the specifications of the serial interface cable refer to APPENDIX 2 INTERFACE 1 Before turning off the printer power switch verify that the Indicator Lamp is illuminated in green not flashing 2 To tum OFF the printer power press the power switch as s
3. 3 MAINTENANCE 1 Be sure to turn OFF the power before performing maintenance Failure to do this may cause an electric shock To avoid injury be careful not to pinch your fingers while opening or closing the cover and print head lock 1 Be careful when handling the print head as it becomes very hot immediately after printing Allow it to cool before performing any maintenance 1 Do not pour water directly onto the printer 3 1 Cleaning 3 1 1 Print Head CAUTION 1 Do not allow any hard objects to touch the print head or platen as this may cause damage to them 2 Do not use any volatile solvents including thinner and benzene as this may cause discoloration of the cover print failure or breakdown of the printer 3 Do not touch the print head element with bare hands as static may damage the print head NOTE Please purchase the Print Head Cleaner from the authorized TOSHIBA TEC service representative This chapter describes how to perform routine maintenance To ensure the continuous high quality operation of your printer you should perform a regular maintenance routine For high throughput it should be done on a daily basis For low throughput it should be done on a weekly basis To maintain the printer performance and print quality please clean the printer regularly or whenever the media is replaced 1 Turn the power off 2 Open the Top Cover 3 Re
4. Holder Assy Rear Media Guides Paper Guide 4 Manually move the Rear Media Guides so that the media is centred 5 Refer to the previous pages to complete the media loading 6 Close the Top Cover E28 2 PRINTER SETUP 2 7 Loading the Ribbon Papar Core QS Ribbon Spindle Back Hub Front Hub ENGLISH VERSION 2 Loading the Ribbon The printer automatically detects if a ribbon is installed after power on and will switch to thermal transfer or direct thermal printing mode If the printer does not detect a ribbon direct thermal mode the motor that drives the ribbon spindles will be tumed off Make sure both the ribbon access cover and the printer top cover are closed when powering the printer up Push down on the ribbon access cover to unlock and open the cover Place a paper core on a ribbon rewind spindle Mount the ribbon rewind paper core on the front hubs Install a ribbon on the ribbon supply spindle Mount the ribbon supply spindle on the rear hubs Attach the ribbon leader to the ribbon rewind paper core Rotate the ribbon rewind paper core until the ribbon leader is thoroughly firmly encompassed by the black section of the ribbon S Close the ribbon access cover Ribbon Access Cover CN E2 9 2 PRINTER SETUP ENGLISH VERSION 28 Moda Sensor Calbraton Se Print Test and Dump Mode Utiites 2 8 Media Sensor This lity is used to calibrate the sensitivity of the Feed CapfBla
5. TEC SPECIFIED paper and ribbons DONO STORE te paper or ribbons wher they might be exposed to direct sunlight high temperatures high hu dust or gas Ensure the printer is operated on a level surface Any data stored in the memory of the printer could be lost during a printer fault iy to avoid using this equipment on e same power supply as high voltage equipment or equipment Tiel o canse mains interference pla the machine whenever you are working inside it or cleaning it Keep Your work environment siatie free Diales heavy objects on Yop te machines as these items may become unbalanced and al Do not block the ventilation slits of the machines as this will cause heat to build up inside the machines and may cause fire Donor lean against the machine It may fall on you and could cause injury Care must be taken not to injure yourself with the printer paper cuter Gapiug the machine when itis not used for along period of tiame Piace te machine on a stable and level surface Request Regarding Maintenance Utilize our maintenance services After purchasing the machine contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned Otherwise dust will build up inside the machines and may cause a fire or a malfunction Cleaning is particularly effective before humid rainy Our preventive maintenance service performs the periodic checks and other work requir
6. fanfold paper perforated paper e Printer driver A software program that will convert the application program s printing request into the language that the printer understands Print head element The thermal print head consists of a single line of tiny resistive elements which when current is allowed to flow through them it heats up causing a small dot to be burned onto thermal paper or a small dot of ink to be transferred from a thermal ribbon to ordinary paper Printing speed The speed at which printing occurs This speed is expressed in units of IPS inches per second Resolution The degree of detail to which an image can be duplicated The minimum unit of divided image is called a pixel As the resolution becomes higher the number of pixels increases resulting in a more detailed image Supply Media Tag A type of media having no adhesive backing but black marks to indicate the print area Usually tags are made of cardboard or other durable material Thermal print head A print head using thermal transfer or thermal direct printing method
7. sies and y disconnect the power cord plugs rom the out and then contact your authorised TOSHIBA TEC presente for assistance Continued use of the machine in hat condition may cause fire or electro shock Tische neu Wen unglas ing de power cri ES machines frs tum off the power epu plug portion Pulling on the cord Er ums ATE Mum Eum EE te sem TOSHIBA TEC representative fr assistance Continued use af the machine in tat condition may Sae fire or electr shock Ensure dar he equipment i Donat remove coves prar properly grounded Extension modify the machine by youre Cables shouid also be grounded You may be injured by high Fire or electric shock could occur voltage very hot parts or sharp on improperly grounded 7 edge inside the machine equipment This indicates that there is tho risk of personal Injury or damage to objects ZA CAUTION dcir propery handed conary ths tn Precautions The following precautions wil help to ensure that this machine will continue to function correctly Try t0 avoid locations that have the following adverse conditions Temperatures out of the specification Direct sunlight High humidity Shared power source Excessive vibration Dadas Te cover hold be cleaned by wiping with a dey cloth or a cloth slightly dampened with a mild detergent solution NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic USE ONLY TOSHIBA
8. the Media Sensor calibration 6 To start the Online operation turn the printer off then on again 2 82 Self Print Test and imn off the printer power and install a media roll on the printer Dump Mode 2 Press the FEED PAUSE Button while turning on the printer The Indicator Lamp will be illuminated in the following order Orange Orange Flashing Red Flashing Green 3 Release the FEED PAUSE Button when the Indicator Lamp is illuminated in green he printer automatically performs a self print test and then enters the Dump Mode 5 To start the Online operation tum the printer off then on again E2 10 2 PRINTER SETUP ENGLISH VERSION 28 Meda Sensor Caltraton Seit Print Test and Dump Mode Unitas 2 8 2 Self Print Test and Print test abel sample Dump Mode Cont PRINTER INFO NOTE PROGRAM VERSION VXXX XXXX he following commands should TONE ANNE e Hefe Aricia FEED ADJUST XX Xmm not affect the test print issue eT ABUSE eke D AX XS 22 1 22 2 without BACKFEED ADJUST XX Xmm Av PARAMETER IPC SSO OI ToGoo ISILLIINONEIOI IONIIAUTOJFEEDILBOI X COORDINATE ADJUST XX Xmm SENSOR TRANSMISSIVE 17 MEMORY LI92KBIXXXKD TIF AREA IXXXKBJIXXXKB EXT CHAR AREA IXXXKBJIXXXKB BASIC AREA IXXXKBJXXXKB PC SAVE AREA XXXKBIIXXXKB INFORMATION XXXXXXXXXXXXXXXXXXX TOTAL FEED XXXKm p d The test print contents should be changed by the following commands and p
9. tools as these could j Clean the Print Head with the Print Head Cleaner and remove dust or paper particles E41 APPENDIX 1 SPECIFICATIONS ENGLISH VERSION At Poner APPENDIX 1 SPECIFICATIONS Appendix 1 describes the printer specifications and supplies for use on the B SV4T printer A11 Printer The following are the printer specifications Relative humidity Humidity for storage Ventilation for storage Resolution Printing method issue mode Printing speed In the batch cut mode Inthe strip mode available media width including backing paper Effective print width max Dimension W xD x H eight Available bar code types Available two dimensional code Available bar code font Rotations Standard interface Tiem Specifications Supply voltage ACIOD to 240V 50 60 Hz Power consumption During a print job 100 to 120V 2 1A 49 0W maximum 200 to 240V 2 1A 49 9W maximum During standby 100 to 120V 0 134 4 0W maximum 200 to 240V 0 16A 3 8 W maximum Power supply 100 to 240V universal switching power supply Operating temperature range 5 C to 40 C 40 F to 104 F Storage temperature range 40 C to 60 C 25 to 85 RH no condensation 10 to 90 RH no condensation Free air environment 203 dpi Thermal transfer and Direct thermal Batch Strip Cut 50 8 mm sec 2 sec 76 2 mm sec 3 sec 101 6 mm sec 4 sec 127 mm sec 5 sec 50 8 mm sec 2 sec 762 m
10. IGCEIM QM IMB A fash ROM memory PC board B SV704 E2M QM 2MB B SV704 E3M QM GMB B SV704 E4M QM 4MB B SV704 E6M QM MB B SV704 ESM OM SMB External media roll hanger B SV90FPH QM When this option is attached to the printer a media roll with an outer roll diameter exceeding 127 mm 57 can be used Tineress paper printing B SV904IP QM This kit consists of a platen and a sheet which kit prevent the linerless paper from sticking to the printer inside TAN adapter ESVULANQQ This option enables the printer to be used in a LAN For AC1O0 to 120V network B SV704 LAN QP For AC200 to 240V NOTE The above options are available from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters A13 Media Please make sure that the media to be used is approved by TOSHIBA TEC The warranties do not apply to problems caused by using media that is not approved by TOSHIBA TEC For information regarding TOSHIBA TEC approved media please contact a TOSHIBA TEC authorised representative A1 3 1 Media Type Two types of media can be loaded for this thermal transfer and direct thermal printer label or tag The table below shows the size and shape of the media that can be used on this printer Label Black Mark rj en reversa side EAI 2 Feed Direction 1 r A e on reverse side F APPENDIX 1 SPECIFICATIONS ENGLISH VERSION
11. Retail Transportation Warehousing etc Reading bar codes is a fast and accurate means of capturing data while keyboard entry tends to be slow and inaccurate Batch mode Issue mode that continuously prints media until the required number has been printed Black mark A mark printed on the media enabling the printer to detect the correct start position of the media helping to maintain constant print position Black mark sensor A reflective sensor that detects the difference between a black mark and the print area to find the print start position Cut mode Printer mode of operation where an optional cutter module is installed to automatically cut media from the supply roll after they are printed The print command can specify to cut every media or to cut after a set number of media have been printed DPI Dots Per Inch A unit used to express print density or resolution Feed gap sensor A transmissive sensor that detects the difference between the gap between labels and the label itself to find the print start position of the label Font A complete set of alphanumeric characters in one style of type E g Helvetica Courier Times Gap Distance from the bottom of one label to the top of the next label IPS Inch per second A unit used to express print speed Label A type of media with adhesive backing supplied on a backing paper Media Material on which images are printed by the printer Label tag paper
12. SH VERSION 2 2 Procedura betore Operation 2 2 Procedure before Operation required NOTE To communicate directly with a host computer an RS 232C Centronies or USB cable is 1 RS 232C cable 9 pins do not use a null modem cable 2 Centronics cable 36 pins 3 USB cable VII reseller NOTE Use of a Windows Driver will allow issuing media on the printer rom a Windows application The printer cam also be controlled sith ite own programming commands For details please contact your TOSHIBA TEC 2 3 Turning the Printer ON OFF 2 3 1 Turning ON the Printer CAUTION Use the power switch to turn the printer On Off Plugging or unplugging the power cord to turn the printer On Off may cause fire an electric shock or damage to the printer NOTE li the Red Indicator Lamp is lluminated go to Section 4 1 Troubleshooting Guide This section describes the outline of the printer setup 1 Unpack the accessories and printer from the box 2 Refer to Safety Precautions in this manual and set up the printer at a proper location 3 Make sure that the Power Switch is off Refer to Section 2 3 4 Connect the printer to a host computer with an RS 232C Centronics interface or USB cable Refer to Section 24 5 Connect the Power Adapter to the printer and then plug the Power Cord into a properly grounded power outlet Refer to Section 2 5
13. SHIBA TEC service representative Type Spool ype Wid Max TIO um Recommended width is 60 83 90 and 110 mm Tengi 300m Ribbon ead Clear or silver end TapE NOTES T ensure print quality and print head life use only TOSHIBA TEC specified ribbons APPENDIX 1 SPECIFICATIONS ENGLISH VERSION APPENDIX INTERFACE APPENDIX 2 INTERFACE m Interface Cables To prevent radiation and reception of electrical noise the interface cables must meet the following requirements Fully shielded and fitted with metal or metallized connector housings Keep as short as possible Should not be bundled tightly with power cords Should not be tied to power line conduits M RS 232C Cable description The serial data cable used to connect the printer to a host computer should be one of the following two types 9 pin or 25 pin connector Connector to the Host Computer Connector to Printer Function Spin 25 pin Pin No Funcion 25V TXD RXD RIS GND CTS ATS CTS 35V TXD DTR fc NOTE Use an RS 232C cable with a connector with inch ype securing screws EA2 1 GLOSSARIES ENGLISH VERSION GLOSSARIES GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths Bar codes are used in various industrial fields Manufacturing Hospitals Libraries
14. TOSHIBATEC Europe Label Printer B SV4T GS10 QM Owner s Manual Mode d emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador CE Compliance for EU only This product complies with the requirements of EMC and Low Voltage Directives including their amendments VORSICHT Schallemission unter 70dB A nach DIN 45635 oder ISO 7778 Die f r das Ger t Vorgesehene Steckdose mus in der Nahe des Ger tes und leicht zug nglich Centronics is a registered trademark of Centronics Data Computer Corp Microsofts a registered trademark of Microsoft Corporation Windows is a trademark of Microsoft Corporation This equipment has been tested and found to comply withthe limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular instalation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the foll
15. arameters PROGRAM VERSION VXXX XXXX Firmware version and checksum TONE ADJUST XX Print tone fine adjustment value FEED ADJUST XX Xmm Print position fine adjustment value CUT POSITION ADJUST XX Xmm Cut position fine adjustment value BACKFEED ADJUST XX Xnm Back feed amount fine adjustment value PARAMETER PC 850 0 Character code selection and Font 0 selection IGODJSIILINONE O Baud rate Data length Stop bit length Parity and Transmission contol of RS auc IONJAUTOJFEED BO Forward feed wait funtion Control code Feed key function and Euro code X COORDINTE ADJUST XX Xmm X coordinate fine adjustment value SENSOR TRANSMISSIVE 17 Sensor selection and sensitivity MEMORY I92KB XXXKB Memory capacity of the Main PC Board and optional memory card 0 12 3468 TTF AREA XXXKBJ XXXKB True type fant storage area Main PC board and optional memory card EXT CHAR AREA XXXKBJPOXXKB Writable character storage area Main PC board and optional memory card BASIC AREA XXXKBJ XXXKB BASIC file storage area Main PC board and optional memory card PC SAVE AREA XXXKBJ XXXKB PC save storage area Main PC board and optional memory card INFORMATION Printed only when some information is stored in the fash ROM TOTAL FEED Total feed distance EZ 3 MAINTENANCE ENGLISH VERSION 33 Cleaning
16. ck Calibration Self Print I i necessary to set the media sensors after the media is changed to Test and Dump Mode era type Utilities 2 8 1 Media Sensor 1 First select the sensor to calibrate in the following procedure Calibration Open the Top Gover H NOTE he Indicator Lamp Binks in red The Transmissive Sensor Feed Gap i Sensor has been selected as factory Press and hold the FEEDIPAUSE defi Buton for more than 5 seconds and then release i The indicator Lamp FEED PAUSE Te Indicator Lamp is unii luminate in green Button Relecive Black Mark e Sensor is selected The Indicator Lamp FEED PAUSE The indicator Lamp s unit luminates in orang Buton PEO sensor is selected avout 8 seconds The Indicator Lamp FEED PAUSE _ The Indicator Lamp s unit ituminates inred Buton Transmissive Feed Gap Sensors selected Taoout 3 seconds 2 Turn off the printer power and install blank media without pre printing on the printer o calibrate the Black Mark Sensor align the sensor position with the black marks on the media Refer to Section 2 6 4 Press the FEED PAUSE Button while turning on the printer The Indicator Lamp will be illuminated in the following order Orange Orange Flashing Red Flashing 5 Release the FEED PAUSE Button when the Indicator Lamp flashes in red This completes
17. d A standard USB interface for convenient label printing connectivity The clamshell design and moveable media sensor enable easy media loading and use of a wide range of media All frequently used bar code formats are available in this printer Fonts and bar codes can be printed in any rotation This primer provides a choice of six different type faces of alphanumeric font and outline font printing capability This is the most cost effective and high performance printer in this class Unpack the printer as per the Unpacking Instructions supplied with the printer When unpacking the printer please check that the following accessories are supplied with the printer B CD ROM 1 copy O Power Adapter P No 62 0010047 00 C Ribbon Spindle D Label Spindle P No 98 0130019 10 E Label Spindle Fixing Tab D L5 inch Paper Core Adapter Ent 1 PRODUCT OVERVIEW ENGLISH VERSION When purchasing the power cord Since the power cord set is not enclosed in this unit please purchase an approved one that meets the following standard from your Authorised TOSHIBA TEC representative As of June 2003 Gum em OS uum ow EET uan wey ea 2 nom m g E mul wom cx KR m we Q mw oom UL Denmark DEMKO INetherands kema KE usa u mus cmo E o O m RT dn Power Cord Instruction 1 For use with 100 125 Vac mains power supply please sel
18. de set the label in the following procedure 1 Set the paper roll on the paper roll mount 2 Open the strip block by pulling it out Strip block 3 Feed the paper printing side facing up through the paper guide and pass over the platen Lead the paper through the backing paper opening beneath the roll Adjust the paper guide by moving left or right to fit the paper width Roller Strip block 6 Push the stip block back to the printer 7 Close the top cover by lifting up the top cover support and close the top cover slowly Cut mode When the Cutter is fitted the media is automatically cut After loading the media as described on the previous pages insert the leading edge of the media into the Media Outlet of the Cutter Media Outlet Cutter Cover E27 2 PRINTER SETUP ENGLISH VERSION 28 Loading the Moda 2 6 Loading the Media When a media roll has an outside diameter exceeding 127 mm 5 or an 8 deant the Media ne core dante of 381 mm 13 sopa bucal Media Rll ont Hanger will be required 1 Fit the protrusions on the bottom of the printer into the holes in the External Media Roll Hanger External Media Roll Hanger Option 2 Load a media roll onto the printer s Media Holder Ass y and place it into the cuts of the External Media Roll Hanger 3 Pull the media forward and insert the leading edge into the printer so that it passes between the Rear Media Guides Media
19. ect a power cord rated 125V 7A or 10A 2 For use with 200 240 Vac mains power supply Please select a power cord rated Min 250V 2 5A or 5A 3 Please select a power cord with the length of 1 8m to 3m Country Region North America Europe United Kingdom Australia Power Cord Rated Min 125V 7A orion 250V 25A 250V 3A or SA 250V 7 5A Type SVT SJT orSPT 2 HosvV F orHosvvH2 F Hosvv F orHosvvH2F HOSW F Conductor size Min No 18AWG 0 75 m 0 75 mm 0 75 mm Plug Configuration E1 2 1 PRODUCT OVERVIEW ENGLISH VERSION 15 Appearance 4 5 Appearance The names of the parts or units introduced in this section are used in following chapters 1 5 1 Dimensions 218 mm W x 314 mm L x 188 mm H 1 52 Front View Label Roll Capacity View Window Ribbon Access Cover Indicator Lamp 1 5 3 Rear View USB Interface Connector Parallel Interface Connector Centronics Serial Interface Connector RS 232C Power Jack Power Switch Rear Media Guide prep 1 PRODUCT OVERVIEW ENGLISH VERSION 15 Appearance 1 54 Interior Do not touch the print head You may get burned as the print head becomes very hot during printing Cauton Symbol for the Print Head Pease refer fe WARNING 1 5 5 Button and Indicator The FEED PAUSE Button and the Indicator Lamp have the following Lamp functions gt Pressing is bution when the printer 1s ronis Asthe FEED stato caus
20. ed to maintain the quality and performance of the machines preventing accidents beforehand For details please consult your authorised TOSHIBA TEC representative for assistance Using insecticides and other chemicals Do not expose the machines to insecticides or other volatile solvents This will cause the cabinet or other part to deteriorate or cause the paint to peel ENGLISH VERSION TABLE OF CONTENTS 1 PRODUCT OVERVIEW 1 1 Introduction 1 2 Features 1 3 Unpacking 14 Accessories 1 5 Appearance 15 1 Dimensions 152 Front View 15 3 Rear View 15 4 Interior 15 5 Button and indicator Lamp E14 2 PRINTER SETUP 2 1 Precautions 2 2 Procedure before Operation E22 23 Turning the Printer ON OFF E22 2 3 1 Turning ON the Printer E22 2 3 2 Turning OFF the Printer E23 2 4 Connecting the Cables to the Printer E23 2 5 Connecting the Power Adapter and the Power Cord E24 2 6 Loading the Media E25 27 Loading the Ribbon E2 9 2 8 Media Sensor Calibration Self Print Test and Dump Mode Utilities E2 10 2 8 1 Media Sensor Calibration E210 2 8 2 Self Print Test and Dump Mode 2 10 3 MAINTENANCE 3 1 Cleaning 3 1 1 Print Head E34 3 1 2 Platen Sensors E32 3 1 3 Cover E32 32 CarelHandling of the Media E3 3 4 TROUBLESHOOTING 4 1 Troubleshooting Guide E4 1 4 2 Removing Jammed Media E4 1 APPENDIX 1 SPECIFICATIONS A1 1 Printer A1 2 Options A13 Media A1 3 1 Media Type A1 3 2 Detection Area of ihe T
21. en that side causing erratic media advance and poor print quality Store the media in plastic bags and always reseal after opening Unprotected media can get dirty and the exta abrasion from the dust and dirt particles will shorten the print head life Store the media in a cool dry place Avoid areas where they would be exposed to direct sunlight high temperature high humidity dust or gas The thermal paper used for direct thermal printing must not have specifications which exceed Ca K Na 800 ppm and CT 600 ppm Some ink used on pre printed media may contain ingredients which shorten the print head s product life Do not use labels pre printed With ink which contain hard substances such as carbonic calcium 2CO and kaolin ALO 2SiO 2H 0 For further information please contact your local distributor or your media manufacture E3 3 4 TROUBLESHOOTING ENGLISH VERSION 43 Troubleshooting Guide 4 TROUBLESHOOTING This chapter lists the error messages possible problems and their solutions representative for assistance if a problem cannot be solved by taking actions described in this chapter do not attempt to repair the printer Tum off and unplug the printer Then contact an authorised TOSHIBA TEC service 4 1 Troubleshooting Guide Problems Solutions The Online indicator Lamp green is nor illuminated T Check thatthe Power Cord is properly connected 2 If the LED on t
22. es a modia food bution e Pressing this button after removing a cause of an error retums the printer to online state gt Pressing this button during printing stops printing Asthe PAUSE after completing the current label The printer bution resumes printing when this button is pressed again Toler Tiuminaies when Flashes when I gt Apri error such asa There is no label memory error syntax RED error ete e Thetopcoveris opened The printer is oniine and The button is pressed Green ready to print as a PAUSE function e Tho printer is downloading fios 2 PRINTER SETUP ENGLISH VERSION 2 Precios 2 PRINTER SETUP 2 1 Precautions This section outlines the steps necessary to setup your printer prior to its operation The section includes precautions connecting cables assembling accessories loading media and performing atest print To insure the best operating environment and to assure the safety of the operator and the equipment please observe the following precautions Operate the printer on a stable level operating surface in a location free from excessive humidity high temperature dust vibration or direct sunlight Keep your work environment static free Static discharges can cause damage to delicate internal components Make sure that the printer is connected to a clean source of AC Power and that no other high voltage de
23. he AC Adapter is not illuminated please contact an authorised TOSHIBA TEC service representative The Online Indicator Lamp green is flashing The printer is in PAUSE state Press the FEED PAUSE Button to return to Online state The Error Indicator Lamp red is illuminated not flashing The Top Cover is not closed completely Close the Top Cover completely and confirm that the Indicator Lamp flashes Then press the FEED PAUSE Button to return to Online state The Error indicator Lamp red is Hashing 1 The media has run out Install a new media roll 2 The Media Sensor cannot detect the print start position Retry the Media Sensor calibration 3 A paper jam occured 4 A cutter jam occurred After removing causes of the problems press the FEED PAUSE Button to retur to Online state Poor print quality 1 The Top Cover is not closed completely Close the Top Cover completely 2 Clean the Print Head 3 The media being used is not with in specification Use TOSHIBA TEC recommended media onl 4 2 Removing Jammed Media This section describes in detail how to remove jammed media from the printer CAUTION Do not use any tool that may damage the print head Turn the power off Open the Top Cover Remove the media damage the printer Load the media and close the Top Cover Remove the jammed media from the printer DO NOT USE any sharp implements or
24. hown in the diagram below Note that O is the power OFF side of the switch Power Switch The following paragraphs outline how to connect the cables from the printer to your host computer and will also show how to make cable connections to other devices Depending on the application software you use to print labels there are three possibilities for connecting the printer o your host computer These are A serial cable connection between the printer s RS 232C serial connector and one of your host computer s COM ports A parallel cable connection between the printer s standard parallel connector and your host computer s parallel port LPT A USB cable connection between the printers USB interface connector and one of your host computer s USB port The diagram below shows all the possible cable connections to the current version of the printer o bI USB Interface Parallel Interface Centronics Serial Interface RS 232C O Power Jack 2 PRINTER SETUP ENGLISH VERSION 25 Comecing the Pomer Adapter and the Power Cord 2 5 Connecting the Power Adapter and the Power Cord NOTES 1 Since the power cord is not enclosed in this printer please purchase a proper one after referring to page 1 2 2 The EA10953 AC adapter should be exclusively used for the B SV4 Series printer The B SV4 Series printer must be powered by the EA10953 AC adapter 1 Make sure that the printer power switch i
25. m sec 3 sec 25 4 mm 107 to 112 mm 44 1080 mm 43 213 0 mm x 314 0 mm x 1880 mm 4 x 114 x T4 28 kg 62 10 Excluding Media ANS EANI3 EANI28 EAN and UPC 2 5 digital add on UPC A UPC E MSI Interleaved 2 of 5 CODE39 CODES9C CODES3 CODEI2SUCC CODE128 Subsets ABC CODEI1 CODABAR POSTNET PLESSEY Reduced space Symbology Data Matrix PDF417 QR code Maxi Code Micro PDF417 Times Roman 14 point Helvetica 12 point Presentation 18 point Leter Gothic 95 pint Courier 10 point Prestige Elite 7 pont Outline font 1 po 0 907 180 270 Serial interface RS 232C Parallel interface Centronics USB V1 1 Optional interface LAN Adapter NOTES e Data Matrix is a trademark of Intemational Data Matrix Inc US le PDF417 is a trademark of Symbol Technologies Inc US la OR Code is a trademark of DENSO CORPORATION J Maxi Code is a trademark of United Parcel Service of America Inc US APPENDIX 1 SPECIFICATIONS ENGLISH VERSION Az Optone A12 Options Option Name Description Keyboard display unit KB TS QM Tis module is an extemal intelligent Keyboard display unit Cer modile ESVIXQN A camer unit War makes stb cute BSVAD QM A cutter unit that makes normal cus Suip sensor ESVILHOM When atached to the front of the Media Out iis sensor allows the on demand strip issue by detecting the presence or lack of a label Memory module ESV
26. move the media 4 Clean the Print Head Element with a Print Head Cleaner cotton swab or soft cloth slightly moistened with ethyl alcohol Print Head Element positioned at the print head edge Exi 3 MAINTENANCE ENGLISH VERSION 33 Cleaning 3 12 Platen Sensors 1 Wipe the Platen with a soft cloth moistened with alcohol 2 Remove dust or paper particles from the Media Sensor and Cover Open Sensor using an air blower Cover Open Sensor Media Sensor Platon 3 1 3 Cover Wipe the Cover with a dry soft cloth Wipe off dirt with a soft cloth slightly moistened with water CAUTION Do not use any volatile solvents including thinner and benzene as this may cause discoloration or distortion of the cover m 3 MAINTENANCE ENGLISH VERSION S2 CarsHandiag ot ha Media 3 2 Care Handling of the Media carefully CAUTION Be sure to carefully review and understand the Supply Manual Use only media which meets specified requirements Use of non specified media may shorten the head life and resut in problems with bar code readability or print quality All media should be handled with care to avoid any damage to the media or printer Read the guideline in this section Do not store media for longer than the manufacturer s recommended shelf life Store media rolls on the flat end Do not store them on the curved sides as this might flatt
27. of media specified in the issue command has been printed To separate the printed media trom the media roll in batch mode be sure to tear lot the media at the Media Outlet or cut the media past line Tear Off Bar Ifyou tear lot the media at the Print Head by mistake be sure to feed one label 10 mm or more with the FEED PAUSE Button prior to next issue Failure to do this may cause a paper jam 2 PRINTER SETUP ENGLISH VERSION 26 Loading the Media 2 6 Loading the Media Cont NOTE When the media is correctly set the backing paper is supposed to be pinched by the Platen and the Strip Feed Roller ax shown below Ship Plat Label Strip Feed Roller x Pisten BS Backing Peper allaching or removing the cutter cover be sure to turn off the power Otherwise you may be injured 2 The cutter is sharp so care must be taken not to injure yourself when handling the cutter CAUTIONT 1 Be sure to cut the backing paper of the label Cutting labels will cause the glue to stick to the cutter which may affect the cutter quality and shorten the cutter life 2 Use of tag paper when the thickness exceeds the specified value may affect the cutter ife Strip mode Option When issued in the strip mode labels are automatically removed from the backing paper each time a label is printed How to set the media When issuing labels inthe strip mo
28. owing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help for USA only Changes or modifications not expressly approved by manufacturer for compliance could void the user s authority to operate the equipment This Class B digital apparatus meets al requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada for CANADA only The EA10953 AC adapter should be exclusively used for the B SVAT series printer The B SVAT Series printer must be powered by the EA10953 AC adapter Safety Summary Personal safety in handling or maintaining the equipment is extremely important Warnings and Cautions necessary for safe handling are included in this manual All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment Do not attempt to effect repairs or modifications to this equipment Ifa fault occurs that cannot be rectified using the procedures described in this manual turn off the power unplug the machine then contact your authorised TOSHIBA TEC representative for a
29. ransmissive Sensor EA1 3 A1 3 3 Detection Area of the Reflective Sensor EA1 3 A1 3 4 Effective Print Area EA A1 4 Ribbon APPENDIX 2 INTERFACE GLOSSARIES CAUTION 1 This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC 2 The contents of this manual may be changed without notification 3 Please refer to your local Authorized Service representative with regard to any queries you may have in this manual 1 PRODUCT OVERVIEW 1 PRODUCT OVERVIEW 1 1 Introduction 1 2 Features 1 3 Unpacking NOTES 1 Check for damage or scratches on the printer However please note that TOSHIBA TEC Europe shall have no liability for any damage of any kind sustained during transportation of the product 2 Keep the cartons and pads for future transportation of the printer 14 Accessories Thank you for choosing the B SV4T series barcode printer This Owner s Manual contains valuable information from general set up to confirming the printers operation using test prints You should read it carefully to help you gain maximum performance and life from your printer This manual should be kept close at hand for everyday reference Please contact your TOSHIBA TEC representative for further information concerning this manual This printer has the following features This printer is equipped with a 32 bit RISC processor which offers upto 5 inches sec print spee
30. s in the OFF 0 position 2 Insert tbe Power Cord into the inlet of the Power Adapter Power Cord 3 Insert the Power Adapter connector into the Power Jack on the rear of the printer Power Adapter Connector 4 Plug the other end of the Power Cord into a grounded outlet as shown in the figure below 2 PRINTER SETUP ENGLISH VERSION 25 Loading ne Media 2 6 Loading the Media DIEI ED trac en DIE ELT mE een completely 2 To avoid injury be careful not to trap your fingers while opening or closing the cover CAUTION Be careful not to touch the Print Head Element when opening the Top Cover Failure to do this may cause missing dots by static electricity or other print quality problems NOTE In the outer roll diameter lexceeds 127 mm 5 or the inner core diameter exceeds 38 1 mm L57 an optional External fedia Roll Hanger is required For details refer to page 2 8 This section describes in detail how to load the media 1 Turn OFF the printer and open the Top Cover 2 Take out the Media Holder Ass y from the printer 3 Remove one of the Media Holders from the Media Shaft 4 When the inner core diameter of the media roll is 254 mm 1 remove the Spacers from the Media Holders The Spacers are required to print media rolls with 38 1 mm 1 57 inner core diameter Media Holder Spacer 5 Put the media roll onto the Medial Shaft so tha
31. ssistance Meanings of Each Symbol This symbol indicates warning items including cautions Specific warning contents are drawn inside the A symbol he symbol on the left indicates a general caution Specific prohibited contents are drawn inside or near the symbol eins id qiti QD e Specific instructions are drawn inside or near the symbol This symbol indicates actions which must be performed The symbol on the left indicates disconnect the power cord plug from the outlet TRENT ARSE SESS ZA WARNING Tepe pastry nek oc coun manne Diales ea de AJAI cy tongs A spd he Fronted powering 8 cs das ay cmo Be air menue ded Bq temes S5 j rasta ana Soir stay ae cic on RI Ca men rase cone o P fore vu over por up Egone to slg vit is F ma wey cane dn alec roped i Symes qeu ae rie mutes hs may Sac che ott he Siem ceca cine sis may cas re or ES o eet sip ae Dea aap dy Tamatie at MM ETE Alm donat inet mocha tense pt acolo A GLY Steel fod a adis fire or electric shock B may cause fire or electrical ER Codae of machines i abnormal condition ich as hen the machines are producing smoke or strange smells may Cause fre or electric shock In These cases immediately tum of he power switches and disconnect the power cord plugs from the outlet Ten contact your authorised TOSHIBA TEC presente for assistance Tbs m ae dropped or aci cabinets damaged stum e power
32. t the print side faces up as shown below T bd ey 6 Hold the Media Holder with the smooth side facing the media roll align the Media Holder s centre hole with the Media Shaft and then install the Media Holder by sliding it onto the Media Shaft Make sure that the media roll is positioned at the centre of the Media Shaft Media Hold Media Shaft 7 Insert tbe Media Holder Ass y into the slots of the printer 2 PE 2 PRINTER SETUP ENGLISH VERSION 25 Loading the Media 2 6 Loading the Media 8 Feed the media between the Media Guides Cont 9 Pull the media until it extends past the Media Outlet 10 Adjust the Media Guide position to the media width 11 Make sure that the media path through the printer is straight otherwise skew feeding or a paper jam may occur 12 After loading the media manually set the Media Sensor to the correct position When using the Feed Gap Sensor position it to the centre of the printer When using the Black Mark Sensor it should NOTES be positioned in line with the centre of the black marks on the I The Feed Gap Sensor can be reverse side ofthe media ak Gio correctly positioned by id ae engaging the Protrusion of the Media Sensor with the centre guide 2 The Black Mark Sensor is Sally adjustable There are three issue modes available on this printer Batch mode In the batch mode the media is continuously printed and fed until the CAUTION number
33. th the centre of the Black Mark Sensor should be pstioned atthe EU erre of the ack made A e A pps um a t ie Sensor ls movable win the fl range EAI 3 APPENDIX 1 SPECIFICATIONS ENGLISH VERSION M3 Meda A1 3 4 Effective Print Area The figure below illustrates the relation between the head effective print width and media width Out ot pint range Out ot print range Prot head element H CC T mn Head Etecve Pict Fange Lan 1120 em ax media why The figure below shows the effective print area on the media sta ine jen o DS Mmm trom the iet edge c mea Guaranteed pit area mm pi ced jos teed direction Meda wih Backing paper wath le not iced NOTES JL Be sure not to print on the 1 5 mm wide area from the media edges shaded area in the above figure 2 The centre of media should be positioned at the centre of the print head 3 Print quality is not guaranteed within 3 mm from the print head stop position including 1 mm slow up ls Average print black rate should be 15 or less For bar code print area the print rate should be 30 or les s Line weight should be 3 1o 12 dots A1 4 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC The warranty does not apply to any problem caused by using non approved ribbons For information regarding TOSHIBA TEC approved ribbon please contact a TO
34. vices that may cause line noise interference are connected to the same mains Ensure that the printer is connected only to AC mains that has a proper ground earth connection Do not operate the printer with the cover open Be careful not to allow fingers or articles of clothing to get caught into any of the moving parts ofthe printer Make sure to tum off the printer power and to remove the power adapter connector from the printer whenever working on the inside of the printer or when cleaning the printer For best results and longer printer life use only TOSHIBA TEC recommended media Store the media in accordance with the specifications This printer mechanism contains high voltage components therefore you should never remove any of the covers of the machine as you may receive an electrical shock Additionally the printer contains many delicate components that may be damaged if accessed by unauthorized personnel Clean the outside of the printer with a clean dry cloth or a clean cloth slightly dampened with a mild detergent solution Use caution when cleaning the thermal print head as it may become very hot while printing Wait until it has had time to cool before cleaning Use only the TOSHIBA TEC recommended print head cleaner to clean the print head Do not tum off the printer power or remove the power plug while the printer is printing or while the Indictor Lamp is flashing E21 2 PRINTER SETUP ENGLI

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