Gateway 840 VT-100 Power Supply User Manual
Contents
1. Gateway ALR 7200 User s Guide Part 8503435 AMAN SYS US 7200 USR GDE RO 7 98 amp In our effort to use nature s resources efficiently and wisely we print all manuals on recycled papers that meet the minimum requirements established by the Federal EPA in its guidelines for recycled paper products Notices Copyright 1998 Gateway 2000 Inc All Rights Reserved 610 Gateway Drive N Sioux City SD 57049 USA All Rights Reserved This publication is protected by copyright and all rights are reserved No part of it may be reproduced or transmitted by any means or in any form without prior consent in writing from Gateway 2000 The information in this manual has been carefully checked and is believed to be accurate However changes are made periodically These changes are incorporated in newer publication editions Gateway 2000 may improve and or change products described in this publication at any time Due to continuing system improvements Gateway 2000 is not responsible for inaccurate information which may appear in this manual For the latest product updates consult the Gateway 2000 web site at www gateway com In no event will Gateway 2000 be liable for direct indirect special exemplary incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages In the interest of continued product development Gateway 2000 reserves the right to make imp2. Boot Record Master Boot FAT or Partition Table e Multipartite Viruses are both program and boot infectors How does a virus spread and contaminate There are many ways a virus can spread and infect your system However a virus is inactive until the infected program is executed or a boot record is read Thereafter the virus loads itself into system memory and begins to copy and spread itself Diskettes used in a contaminated system can get infected and in turn transfer the virus when used in another system A virus can also spread via programs downloaded from bulletin boards or the Internet Remember that viruses cannot appear all by themselves They have to be written then spread through direct contact with executable programs or boot sectors What can you do to protect your system Awareness is the key Users need to learn about the existence of viruses how they perpetuate and what to do to protect their systems by reducing the likelihood of virus contamination The following may help e Obtain an anti virus program and make it a habit to scan the system regularly These programs may be purchased from a local software store or obtained via shareware on the Internet or on line service providers such as CompuServe Prodigy AOL or DeltaNet e Make backup copies of all files and write protect the disks e Obtain all software from reputable sources and always scan new software for any viruses prior to installing files If
3. Cleaning Your System explains how to perform routine maintenance and cleaning on your system We recommend you take time to read through the manual before using the system If you encounter a problem refer to the handy troubleshooting section in this guide Gateway ALR 7200 User s Guide Conventions Used in this Guide Throughout this booklet you will see the following conventions CONVENTION DESCRIPTION ENTER A key name corresponds to a key on the keyboard CTRL ALT DEL A plus sign indicates that the keys on either side of it must be pressed simultaneously Setup Commands to be entered as well as messages that appear on your monitor are printed in bolded Arial Narrow font System User s Guide Names of publications and files are italicized RUN Options to select are boldfaced Sidebars This is an example of an important note that may appear in the manual Sidebars denote critical information such as warnings important information and important notes Conventions Used in this Guide vii vili Gateway ALR 7200 User s Guide Getting Started Contents Before You Begin 2 Assembling Your System 3 Inspecting the Contents 0 0 0 0 eeeeeeeeeeereteeees 3 Connecting Peripherals AAA 4 Powering Up the System 6 CUICK CHECK een 6 Troubleshooting Guidelines 7 Before You Begin Congratulations on your purchase With the arriva
4. bay 12 rear drive bay 12 5 25 inch devices 13 drive bays 11 A About this guide vi AC in connector connecting 5 power supply 15 Activity indicators 12 Adaptec 7890 SCSI controller 10 Assembling the system 3 B Basic troubleshooting 7 BIOS correctable errors 6 MP version selection 16 year 2000 ready 10 Bus widths 10 C Case cleaning 25 Cirrus Logic video chip 10 Cleaning computer case 25 hard drive 18 keyboard 24 monitor case 25 monitor screen 25 mouse 24 Computer components 3 Configuration BIOS Setup 6 quick check 6 verifying 7 Connecting AC power 5 keyboard 4 monitor 4 mouse 4 15 peripherals 4 power supply 5 serial mouse 15 video 4 Controller floppy 10 IDE 10 ultraSCSI 10 Conventions used in this guide vii Correcting BIOS configuration errors 6 CPU InforManager 10 operating systems supported 16 testing 6 D Data path widths 10 DIMM supported 10 Disk Defragmenter using 19 Disk drive 3 5 inch floppy 13 5 25 inch 13 5 25 inch bays 11 floppy controller 10 IDE controller 10 ultraSCSI controller 10 Document conventions vii DRAM video 10 Drive bays 3 5 inch front 12 3 5 inch rear 12 E ECC memory 10 Electrical requirements 3 Environmental conditions 3 Index 31 Error Checking and Correcting see ECC Expansion slots ISA 10 PCI 10 15 PCIAISA 10 15 PCI RAIDport 10 15 F Features front panel 11 rear panel 14 Flash BIOS 10 Floppy 3 5 inch 13 cont
5. make certain you are properly grounded before opening the system chassis Powering Up the System 7 8 Gateway ALR 7200 User s Guide System Features Contents Basic FPeatugeg ode 10 Front Panel 11 Storage Bays 3 242 uns a 11 Buttons eege EE ee 12 LED Indicators A 12 3 5 inch Floppy Disk Drive eee 12 Bezel Door and Keylock 0 te eeeeeenenees 13 Rear EE 14 Power Supply Connectors 14 Expansion Slot Cover Plates s se1eese10e00 15 ee CN 15 10 Gateway ALR 7200 User s Guide Basic Features Intel Pentium II processor speed depends on the model SMP design supporting up to two processor modules Intel MP Specification V1 1 and 1 4 compliant 32 bit PCI and 16 bit ISA bus master 64 bit processor and memory data path extended PCI to PCI bridge support 32 MB Error Checking and Correcting ECC synchronous dynamic random access memory SDRAM expandable to 1 GB using ECC 60 ns 72 bit SDRAM DIMMs Integrated 2 MB DRAM PCI Graphics Cirrus Logic GD54M30 Seven expansion slots five PCI one shared PCI RAID port and one shared PCI ISA Integrated dual channel PCI Ultra2 SCSI Adaptec 7890 with two 68 pin connectors dual channel Ultra DMA PCI IDE interface and floppy controller supporting 1 44 MB and 2 88 MB formats RAID port ready the shared PCI RAID port slot supports the addition of a RAID port card to provide RAID capability Low voltage different
6. problems even after drying and may require the replacement of the keyboard Cleaning the Monitor Screen Use a soft cloth and window cleaner to clean the monitor screen Squirt a little cleaner on the cloth never directly on the screen and wipe the screen with the cloth Cleaning the Computer and Monitor Cases Always shut down the system and other peripherals before cleaning any components Use a damp lint free cloth to clean the computer case monitor case keyboard speakers and other parts of your system Avoid abrasive or solvent cleaners because they can damage the finish on your components Cleaning Your System 25 26 Gateway ALR 7200 User s Guide Regulatory Compliance Statements Contents FEC Nee eege ntm rate 28 Industry Canada Notice 29 CE Ke e 29 VCCI NOCE EE 30 Australia New Zealand Notice 30 C v The Federal Communications Commission warns users that changes or modifications to the unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment FCC Notice This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accor
7. use the First In First Out FIFO protocol If you have a serial mouse connect it to Serial Port 1 COM1 Other serial devices such as serial printers or modems can also be connected these ports Parallel port Parallel devices such as parallel printers and scanners can be connected to this port Mouse port This port supports any mouse with a miniature circular DIN mini DIN connector Keyboard port This port supports any keyboard with a miniature circular DIN mini DIN connector Video port Connects your monitor to the video interface card Dual USB ports These ports support any USB compliant devices USB keyboards and mice may not be compatible with power management Integrated LAN port This port supports an RJ45 connector to your LAN If your mouse has a mini DIN connector you must connect it to the Mouse Port Rear Panel 15 SCO UNIX versions 3 2 4 2 and ODT 3 0 require both MPX 3 X and APIC Driver 1 X to support more than one processor Important The Pentium Il processor in this system is designed to support 32 bit operating systems and applications To ensure optimum system performance use only 32 bit programs on the system Operating Systems The System is 100 Intel MP Specification V1 1 or V1 4 BIOS selectable compliant The following operating systems support SMP e Novell NetWare SMP 4 1 and 4 11 e SCO UNIX 3 2 4 2 e SCOUNIX ODT 3 0 s SCO UNIX
8. 4 Power Supply Connectors ss 14 Expansion Slot Cover Pilates AEN 15 VO Ports re ne lade ele 15 Operating System ccs Arta sede an AEN 16 Chapter 3 Maintaining and Cleaning Your System 17 Maintaining Your System 18 Maintaining Your Hard Drive ENEE 18 Computer Virus Notice 20 Important Safety Instructions 22 Cleaning Your SEAN Nee nan arrete 24 Cleaning the Mous 4m 24 Cleaning the Keyboard 24 Cleaning the Monitor Screen 25 iii iv Gateway ALR 7200 User s Guide Appendix A Regulatory Compliance Statements PCC NOt Ces cient mnt te Mat hante enr Rent Industry Canada Notice nn CENON CO entiere dt Et Me inde t ie ie Cleaning the Computer and Monitor Cases Preface Contents About This Guide vi Conventions Used in this Guide vii vi About This Guide The purpose of this User s Guide is to help you unpack assemble and install the system This guide provides step by step setup and operating instructions along with detailed illustrations throughout the document Below is a summary of the sections to follow Chapter 1 Getting Started covers information about the internal and external features as well as the system architecture and supported operating systems Chapter 2 System Features explains the main features of your system including how to assemble it identifying connectors and arranging your workspace Chapter 3 Maintaining and
9. 5 inch device with a special mounting bracket Front Panel 11 e Three 3 5 inch two external bays one of which has a factory installed 1 44 MB 3 5 inch floppy disk drive The third bottom bay is an internal bay e One 3 5 inch internal drive bay mounted beneath the power supply which has a factory installed hard drive Buttons There are three buttons on the front panel These buttons are defined in Table 1 below Table 1 System Switch Definitions Button Function Power button Toggles the system ON or OFF Allows you to reset the system without having to power it off and then on again Keyboard lock Enables disables the keyboard functions button Reset button LED Indicators There are two LEDs on the front panel These LEDs are defined in Table 2 below Table 2 LED Indicator Lights LED Meaning When Lit Power The system is on Hard Disk Controller Activity The hard disk is being accessed 3 5 inch Floppy Disk Drive The standard system is equipped with one half height 1 44 MB 3 5 inch floppy disk 12 Gateway ALR 7200 User s Guide Bezel Door and Keylock The bezel door offers access to the 3 5 inch floppy disk drive the other Warning external 3 5 inch drive bay and the 5 25 inch drive bays The door can be Th e bezel door must be locked to prevent unauthorized access closed and locked while the system is running Front Panel 13 Rear Pan
10. Open Server 5 X e UnixWare 2 01 and 2 1 e Solaris 2 1 e IBM OS 2 SMP 3 0 Warp e Microsoft Small Business Server e Microsoft Windows NT Server 3 51 and 4 0 e Microsoft Windows NT Workstation 3 51 and 4 0 Since each Operating System operates differently it is best to reference your software documentation for specific instructions on what to do after the system boots The following operating systems run on the system but do not support the system s multiprocessing capabilities e Microsoft Windows 95 e NeXTStep OS 3 3 e Novell NetWare 3 1x and 4 x If you are unsure whether or not your application supports SMP contact the product manufacturer 16 Gateway ALR 7200 User s Guide Maintaining and Cleaning Your System Contents Maintaining Your System 18 Maintaining Your Hard Drive 18 Computer Virus Notice A 20 Important Safety Instructions 22 Cleaning Your System oo eeeeeeeeeeeeeeseeeeees 24 Cleaning the Mouse 24 Cleaning the Keyboard 24 Cleaning the Monitor Screen oo eee 25 Cleaning the Computer and Monitor Cases 25 Maintaining Your System Fortunately most electronic components require little or no maintenance Your hard drives are the primary exception to this and maintaining them properly can significantly improve the performance of your system Some programs that help maintain the integrity of the hard drives in your system come as part of the Windows 95 and Windows NT operating
11. anners available Hence there is no absolute guarantee of virus immunity on any product If you believe you have received an infected product from us please contact Technical Support Our staff will assist you in correcting the problem immediately Important Safety Instructions Observe the following guidelines when performing any work on your system e Follow all instructions marked on this product and in the documentation e Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 22 Gateway ALR 7200 User s Guide Do not use this product near water Do not spill liquid on or into the product Do not place this product on an unstable surface Openings in the system cabinet are provided for ventilation Do not block or cover these openings Do not place this product near or upon a radiator or heat register Use only the power source indicated on the power supply If you are not certain about your power source consult your reseller or the local power company This product is equipped with a 3 wire grounding plug a plug with a grounding pin This plug will only fit into a grounded power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace the outlet Do not walk on the power cord or allow anything to rest on it If you use an extension cord with this system make sure the total a
12. ar Industrie Canada Couper le courant avant l entretien CE Notice This Information Technology Equipment has been tested and found to comply with the following European directives EMC Directive 89 336 EEC amending directive 92 31 EEC amp 93 68 EEC as per EN 50081 1 1992 according to EN 55022 1995 Class A N 61000 3 2 1995 or EN 60555 2 1986 N 61000 3 3 1995 N 61000 4 2 1995 or IEC 801 2 1984 NV 50140 1994 or IEC 801 3 1984 N 61000 4 4 1988 or IEC 801 4 1998 E E EN50082 1 1992 according to E E E iiJLow Voltage Directive Safety 73 23 EEC as per EN 60950 1992 ivf Industry Canada Notice 29 VCCI Notice This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If L C this equipment is used in a domestic environment radio disturbance may arise When such trouble occurs the user may be required to take corrective action CORB HHUA TERRES RIESS VCCI DH EDS IFAAPRRGRECT CORBERERE CERT SC BK BBE NARTCTCEMHOVOET TOMBS E KR HSLIBKANSCEMBR_VET Australia New Zealand Notice This device has been tested and found to comply with the limits for a Class A digital device pursuant to the Australian New Zealand standard AS NZS 3548 set out by the Spectrum Management Agency Disconnect power before servicing 30 Gateway ALR 7200 User s Guide Index Numerics 3 5 inch floppy drive 13 front drive
13. calls be sure you check over the basics before you call for support In any complex system there is potential for a forgotten connection a forgotten switch or a loose connector Before powering up the system perform the following checks e Is the power cord connected to the CPU system and an AC outlet e Is the AC outlet supplying power e Ifa power strip is used is it switched on Is the circuit breaker set e Does the voltage selection switch on the system s power supply reflect the proper voltage Verifying Your Configuration If your system is not operating correctly the BIOS may contain an invalid configuration parameter Enter the BIOS program and check your configuration settings Troubleshooting Guidelines As you troubleshoot your system keep the following guidelines in mind e Never remove the system covers while the system is powered up e Do not attempt to open the monitor it is extremely dangerous Even if the monitor power is disconnected stored energy within the monitor s components can cause a painful or harmful shock e Ifa peripheral such as the keyboard mouse drive or printer does not appear to work ensure that all connections are secure e Ifthe screen displays an error message write it down word for word You may be asked about it when calling Technical Support e Only qualified personnel should open the system for maintenance e Ifyou feel you are qualified to maintain the system yourself
14. dance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This equipment has been tested and found to comply with the limits of a Class A digital device The accessories associated with this equipment are as follows e Shielded video cable e Shielded power cord These accessories are required to be used in order to ensure compliance with FCC rules 28 Gateway ALR 7200 User s Guide Industry Canada Notice This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de Classe A prescrites dans le r glement sur le brouillage radio lectrique dict p
15. el The rear panel of the system is equipped with I O ports connectors and switches Figure 3 shows the rear panel of the system and the table below provides the key to the figure Figure 3 Rear Panel A Voltage selection switch B AC plug C Expansion slot cover plates D Ethernet connector E External SCSI port F Dual USB ports G Video port H Keyboard port l Mouse port J Serial port 2 K Serial port 1 L Parallel port Power Supply Connectors The system supports one 300 Watt power supply 14 Gateway ALR 7200 User s Guide Voltage Selector Switch Located on the back of the power supply module this switch must be set to the proper AC line voltage used in your locality 115 VAC or 230VAC AC Power In Connector This is a connector into the power supply which provides the electrical current to the system and its peripherals Using the power cable supplied with the system connect the power supply into a grounded wall outlet Expansion Slot Cover Plates These are cover plates over each of the expansion slots on the system board The system board has five PCI slots one shared PCI ISAslot and one PCI RAIDport slot VO Ports The I O ports on the rear panel provide the point of connection for the peripherals that accompany the system and any others that you may purchase Table 3 defines the ports Table 3 Rear Panel I O Ports Port Definition Serial ports 1 and 2 These are high speed serial ports which
16. enter at least once a week to once a month depending on how much you use your system To Run Disk Defragmenter 1 Click on the Start button then follow the popup menus through Programs then Accessories and then System Tools Then select Disk Defragmenter A dialog box opens asking you to select a drive to defragment 2 Select the drive from the pull down menu then click OK A dialog box opens showing the progress of the defragmentation When defragmentation is complete a dialog box opens and asks you if you want to quit the Disk Defragmenter program 3 If you are finished defragmenting the drives in your system click Yes If you have more drives to defragment click No and return to Step 2 Computer Virus Notice What is a virus A virus is a program written with malicious intent for the sole purpose of creating havoc in a computer system It attaches itself to executable files or boot sectors so it can replicate and spread Some viruses may only cause your system to beep or display messages or images on the screen Other viruses are highly destructive and corrupt or erase the contents of your files or disks To be safe never assume any virus is harmless What types of viruses are known Viruses are identified by how they infect computer systems e Program Viruses infect executable program files such as COM EXE OVL DRV SYS and BIN 20 Gateway ALR 7200 User s Guide e Boot Viruses attach themselves to a
17. ep the product carton and foam packing in case you have to ship the system If you return the system in different packaging your warranty may be voided Assembling Your System 3 E Note Shielded cables are required by the FCC 1 4 Gateway ALR 7200 User s Guide Connecting Peripherals Refer to Figure 1 and the following procedures when connecting optional peripherals to your system O Q000 9000 0000 000 E 3 883 338 ETE TE E E Q OOO Figure 1 Connecting Peripherals Connect the keyboard and mouse to their respective ports using the pictures embossed on the system s back panel as a guide Connect the monitor video cable to the video port The location of the port may vary depending on whether you use the integrated video or a video card Connect the monitor power cable to an AC outlet or preferably a surge control outlet station Verify that the Voltage Selector Switch on the power supply is set for the proper voltage 115V or 230V Connect the system power cable to the AC In power socket on the power supply Connect the other end of the system power cable to an AC outlet Assembling Your System 5 A Warning The bezel door must be closed and locked while the system is running Under no circumstances return any equipment without obtaining a Return Material Authorizatio
18. erratically when you move the mouse dirt is probably on the rollers inside the mouse To Clean the Mouse 1 Shut down the system 2 Turn your mouse upside down and remove the mouse ball cover 3 Cup your hand under the mouse then turn your mouse right side up The gray mouse ball should drop into your hand If it doesn t gently shake the mouse until the ball drops out of the socket 4 Once the mouse ball is free use adhesive tape to pick up any dust or lint on its surface and wipe away dirt or lint inside the mouse ball socket You can also blow into the socket to remove dirt and lint If foreign matter is trapped inside the socket or on the rollers use a cotton swab dipped in isopropyl alcohol to loosen it Allow surfaces to dry completely after cleaning 5 Return the mouse ball to the socket and replace the cover then restart the system Cleaning the Keyboard Occasionally you should clean the keyboard to free it of dust and lint particles trapped under the keys The easiest way to do this is to blow trapped dirt from under the keys using an aerosol can of air with a narrow straw like extension 24 Gateway ALR 7200 User s Guide If you spill liquid on the keyboard shut down the computer and disconnect the keyboard Turn the keyboard upside down to allow the liquid to drain out overnight before trying to use it again If it fails to work after draining contact ALR Technical Support Sticky liquids may cause residual
19. ial LVD support for SCSI devices LVD SCSI allows faster disk access and greater data integrity Power supply unit that provides 300 W of DC power to internal system components Phoenix upgradable Flash BIOS Year 2000 Ready Optional rack mount conversion kit allows you to convert the minitower chassis to a rack mount unit The conversion kit is sold separately The system is equipped with InforManager IFM a special feature consisting of both hardware and software designed to monitor and report the operating status of the system and its devices CPUs power supplies RAM ambient temperatures voltages and fan operation For further information about the InforManager refer to the InforManager User s Guide Front Panel The front panel of the system is equipped with switches LEDs and drive bays Figure 2 shows the front panel and the table below provides the key Power indicator LED 3 5 inch drive bays a gt H lt OG En BECH Q lt Q i gt EE A SSS SSS mme wm mme mme wg SSS Figure 2 Front Panel A 5 25 inch drive bays B Power button C Keyboard lock button D E Hard drive activity LED F Reset button G Keylock H I Front panel door Storage Bays The system can support up to seven devices in the following bays e Three 5 25 inch front accessible bays that support any 5 25 inch device or any 3
20. l of your new system you are probably eager to assemble the computer and have it operating This section helps you accomplish the following e Assembling the system e Connecting the monitor and keyboard e Powering up the system Carefully read and follow these instructions to ensure your system operates correctly 2 Gateway ALR 7200 User s Guide Assembling Your System 1 Prepare a clean flat and firm surface for your computer Allow at least three inches at the rear of the chassis for cabling and air circulation Protect your computer from extreme temperature and humidity Do not expose your computer to direct sunlight heater ducts and other heat generating objects Keep your system away from equipment that generates magnetic fields Even a telephone placed too closely to the system may cause interference Protect your system against AC line spikes by using a 3 prong 115 V or 230 V depending on the voltage supplied in your locality and an AC surge control outlet station The system includes a 300W power supply Inspecting the Contents Unpack the carton and inspect the contents Standard systems include the following items e System Unit e Power Cable e User s Guide e Maintaining and Troubleshooting e Utilities e Enhanced Keyboard Check the packing list to ensure all equipment and associated manuals are included in your shipment Inspect everything carefully zk Important Ke
21. mpere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating Also the total ampere requirements for all products plugged into the wall outlet must not exceed 15 amperes Never insert objects of any kind into the system ventilation slots Do not attempt to service the system yourself except as explained elsewhere in the manual Adjust only those controls covered in the instructions Opening or removing covers marked Do Not Remove may expose you to dangerous voltages or other risks Refer all servicing of those compartments to qualified service personnel Under any of the following conditions unplug the system from the wall outlet and refer servicing to qualified personnel e The power cord or plug is damaged e Liquid has been spilled into the system e The system does not operate properly when the operating instructions are followed e The system was dropped or the cabinet is damaged e The product exhibits a distinct change in performance Important The system power cord serves as the main disconnect for the computer The wall outlet must be easily accessible by the operator Maintaining Your System 23 Cleaning Your System Your system and its components need to be cleaned occasionally The following sections contain information about caring for the various parts of your system Cleaning the Mouse If the mouse pointer on the screen moves
22. n RMA number Powering Up the System Press the On Off switch on the front panel and the green LED on the front panel will illuminate ON If you turn off your system you must wait at least ten seconds before you turn the system back on The system self checks the memory even if the monitor is not connected If the monitor is connected and powered ON the screen displays the power up sequence e If more than one CPU is installed the system displays which CPU it is currently testing e If any errors are encountered your system displays them on the monitor e Ifa monitor is not connected or the system is unable to display an error an error beep code sounds e Ifthe system encounters an error it is most likely a nonfatal one meaning the system will function until the error can be corrected usually through the BIOS Setup Quick Check If your system does not operate correctly re read the instructions for the procedure s you have performed If an error occurs within an application consult the documentation supplied with the software This section identifies solutions to common problems If the suggestions in this section are not helpful try looking up the problem in the Maintaining and Troubleshooting Guide In the event of a problem the following checks should be performed 6 Gateway ALR 7200 User s Guide Looking Things Over Sometimes the simplest things can cause trouble To avoid unnecessary service
23. ng 5 InforManager 10 voltage selector switch 5 15 Power switch 12 Powering up the system 6 Processor data path to memory 10 InforManager 10 operating systems supported 16 supported 10 testing 6 Q Quick check troubleshooting 6 R RAM ECC 10 supported 10 Rear panel features 14 Required power input 3 Reset switch 12 S Safety closing the bezel doors 6 environmental conditions 3 magnetic fields 3 ScanDisk using 18 SCO UNIX versions supported 16 SCSI controller 10 Small Business Server versions supported 16 Solaris versions supported 16 Supported DIMMs 10 memory 10 operating systems 16 processors 10 RAM 10 Switch keyboard inhibit 12 on off 12 power 12 reset 12 System assembly 3 components 3 management 10 monitoring 10 turning it on 6 T Testing CPU 6 processor 6 Textual formatting vii Troubleshooting basics 7 guidelines 7 quick check 6 Turning the system on 6 U UltraSCSI controller 10 Unix Ware versions supported 16 Index 33 Unpacking the system 3 Using Disk Defragmenter 19 ScanDisk 18 V Verifying the configuration 7 Video chip manufacturer 10 connecting 4 DRAM 10 Voltage selector switch location 15 setting 5 W Warning closing the bezel doors 6 Windows 95 versions supported 16 Windows NT versions supported 16 34 Gateway ALR 7200 User s Guide NOTES 8503435 R1
24. roller 10 Format meanings vii Front panel features 11 G Graphics DRAM 10 memory 10 PCI 10 Guidelines troubleshooting 7 H Hard drive maintaining 18 l IBM OS 2 versions supported 16 IDE controller ultra DMA 10 InforManager 10 CPU 10 power supply 10 processor 10 Intel MP specification selecting 16 ISA bus width 10 expansion slot 10 K Keyboard cleaning 24 32 Gateway ALR 7200 User s Guide connecting 4 inhibit switch 12 L LED indicators 12 Low voltage differential SCSI 10 LVD See low voltage differential M Magnetic fields avoiding 3 Maintaining hard drive 18 Memory data path to processor 10 ECC 10 standard 10 supported 10 Monitor cleaning 25 connecting 4 Mouse cleaning 24 connecting 4 15 serial connecting 15 MP specification selecting 16 versions supported 10 Multiprocessing compliance 10 supported OSs 16 when not supported 16 N NeXTStep versions supported 16 Novell NetWare versions supported 16 O Operating systems IBM OS 2 16 multiprocessing 16 NeXTStep 16 non multiprocessing 16 Novell NetWare 16 SCO UNIX 16 Small Business Server 16 Solaris 16 supported 16 Unix Ware 16 Windows 95 16 Windows NT 16 OS 2 versions supported 16 P PCI bus width 10 expansion slots 10 15 graphics 10 PCI ISA expansion slot 10 15 PCI RAIDport expansion slot 10 15 Peripherals connecting 4 Power requirements 3 Power supply AC in connector 5 15 characteristics 3 connecti
25. rovements in this manual and the products it describes at any time without notices or obligation Trademark Acknowledgments AnyKey black and white spot design ColorBook CrystalScan Destination EZ Pad EZ Point Field Mouse Gateway 2000 HandBook Liberty TelePath Vivitron stylized G design and You ve got a friend in the business slogan are registered trademarks and All the big trends start in South Dakota slogan GATEWAY and Gateway Solo are trademarks of Gateway 2000 Inc Intel Intel Inside logo and Pentium are registered trademarks and MMX is a trademark of Intel Corporation Microsoft MS MS DOS and Windows are trademarks or registered trademarks of Microsoft Corporation All other product names mentioned herein are used for identification purposes only and may be the trademarks or registered trademarks of their respective companies Copyright 1998 Advanced Logic Research Inc ALR All Rights Reserved 9401 Jeronimo Irvine CA 92618 USA All Rights Reserved This publication is protected by copyright and all rights are reserved No part of it may be reproduced or transmitted by any means or in any form without prior consent in writing from ALR The information in this manual has been carefully checked and is believed to be accurate However changes are made periodically These changes are incorporated in newer publication editions ALR may improve and or change products described in this publication a
26. rs click on the Advanced button select the options in the ScanDisk Advanced Options window then click on the OK button to close the window If you selected Thorough and want to change the settings ScanDisk uses when it checks the disk s surface click on the Options button select the options from the Surface Scan Options window then click on the OK button to close the window 5 If you want ScanDisk to automatically fix any errors it finds select the Automatically fix errors option in the ScanDisk window 6 Click on the Start button in the ScanDisk window When the scan is complete the ScanDisk Results window opens giving you details of the scanning operation 7 If you want to scan another drive click on the Close button to return to the ScanDisk window select another drive then go to Step 6 8 When you are finished using ScanDisk click on Close Using Disk Defragmenter The Disk Defragmenter program helps maintain the integrity of your hard drive by rearranging files so that unused space on your hard drive is not scattered around the drive but is contained in one contiguous area on the disk You may notice after running Disk Defragmenter that your programs run a little faster and more efficiently That is because the hard drive head can go directly to the data it needs instead of skipping around to different places on the disk to find pieces of data Maintaining Your System 19 We suggest you run Disk Defragm
27. systems The following section contains information about caring for your hard drives Maintaining Your Hard Drive Hard drives need regular maintenance because running the system software divides files creates spaces between data and otherwise decreases the hard drive s performance Windows 95 and Windows NT provide maintenance tools that help prevent possible hard drive problems The two most important tools for hard drive maintenance are the programs ScanDisk and Disk Defragmenter Using ScanDisk ScanDisk is a program that lets you check your hard disk for damaged areas and then repairs them We suggest you scan your hard drive from at least once a week to once a month depending on how often and how much you use your computer To Start ScanDisk 1 Click on the Start button Then click on Programs then Accessories then System Tools and then ScanDisk The ScanDisk window opens 2 Inthe ScanDisk window click on the drive you want to scan 3 If you only want to check your files and folders for errors select the Standard option button If you want to do a more thorough scan for errors select the Thorough option 18 Gateway ALR 7200 User s Guide Because the Thorough option takes more time than the Standard option we recommend you normally use the Standard option and do a Thorough check at least once a month 4 If you selected Standard and you want to change the settings ScanDisk uses when it checks files and folde
28. t any time Due to continuing system improvements ALR is not responsible for inaccurate information which may appear in this manual For the latest product updates consult the ALR web site at www alr com In no event will ALR be liable for direct indirect special exemplary incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages In the interest of continued product development ALR reserves the right to make improvements in this manual and the products it describes at any time without notices or obligation Trademark Acknowledgments ALR is a registered trademark of Advanced Logic Research Inc All other product names mentioned herein are used for identification purposes only and may be the trademarks or registered trademarks of their respective companies Contents PICIACE eege EEN vV About This G de snet a naate E AE ERE vi Conventions Used in this Guide vii Chapter 1 Getting Started ANERER 1 Before You Beggener dE EE H Assembling Your System EE 3 Inspecting the Contents 3 Connecting Peripherals AEN 4 Powering Up the System 6 Quick ChEcK E E E AE estime 6 Troubleshooting Guidelines 7 Chapter 2 System Features use 9 Basic E 10 ee dE 11 Storage Baysan erone Ee EEN 11 Buttons se tee E E E E 12 IER 12 3 5 inch Floppy Disk Drive ss 12 Bezel Door and Keylock ss 13 R agbanet eege Ed EE AE dar NS dti 1
29. you suspect your system has been infected you must find and remove the viruses immediately using an anti virus program Next reboot your system as follows shut the system down then power it off for at least 15 seconds before powering it back on This is the only way to ensure the virus does not remain in your system RAM Maintaining Your System 21 What do we do to prevent virus contamination We stand by the integrity of our products Our staff takes every precaution to ensure our files are free from viruses These precautions include the following e We use McAfee VirusScan a leading anti virus software that detects and removes over 95 of known viruses and provides comprehensive protection including local and network drives CD ROMs floppies boot sectors and partition tables VirusScan also provides advanced protection against unknown viruses We continuously update and use the most current version of McAfee VirusScan on all of our products e We write protect all master diskettes and scan them at least twice prior to manufacturing release e We periodically scan production diskettes as an additional quality check e We scan all incoming products such as systems to repair vendor diskettes hard drives and trade show units for viruses e We give all systems a final boot test prior to shipping Unfortunately today s technology makes the creation of newer viruses possible some of which can elude even the best sc
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