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Fujitsu SRS-9924-ABM Telephone User Manual

1. 3 1 PROGRAMMING A BUTTON FOR ONE TOUCH 1 3 3 SETTING THE CALENDAR CLOCK 3 8 REINITIALIZING THE PHONE 3 9 UNANSWERED CALL LOGGING UNA eem 3 10 9 Q O 8 ue Bu 5 3 Q Z S LL SJUBJUOD JO X uro3sn 46 IN NSHMNJ ENABLING DISABLING THE SPEAKER FUNCTION 313 HANDSFREE HANDSET AND HEADSET 3 13 CHANGING RINGER MODE eee 3 14 ASSIGNING A LEASED NETWORK ACCESS CODE DELIMITER 5E CUSTOM 3 17 CALL ANNOUNCE INTERCOM eene 3 18 Call Announce Intercom on Selected 5 3 19 Specifying the Directory Number for Intercom 320 Specifying the Directory Numbers of Call Screeners 321 CALL APPEARANCE PREFERENCE 3 23 MICO FF ee HE 325 SETTING UP EDITING THE PERSONAL DIRECTORY 326 Chapter 4 SRS 9924 ADD ON BUTTON 4 1 Chapter 5 INSTALLATION ben trei eo Per at 5 1 INSTALLING THE
2. GIU RINGER VOLUME MODE MEDIUM 4 BS 1 SOFT 2 MEDIUM 3 HIGH SELECT 1 4 4 EXTRA HIGH SELECT 1 4 E 5 Pressthe desired volume number The phone rings once at the selected volume 6 When you heara volume you like press ENTER MEDIUM COMPLETED Using the NI 5E Custom Terminal Set Up To change another setting you can press asterisk to return to the menu mode options Setting Ringer To set the ringer tone enter Ringer Service Mode Tone then choose option 2 _ IE RINGER TONE MODE MEDIUM dfraes euu JS IN Bush Selecting Ringer Pattern Selecting Ringer Pattern Mode 1 LOW 2 MEDIUM 3 HIGH SELECT 1 3 3 Pressthe desired tone number The phone rings once at the selected tone 4 When you hear a tone you like press ENTER The following screen is shown LOW COMPLETED Select either normal ring or silent ring Silent ring flashes the LED of the receiving DN or CA button without ringing the bell To setthe ringer mode enter Ringer Service Mode then choose option 3 1 RINGING MODE BELL 2 m 22 1 BELL 2 SILENT SELECT 1 2 3 Press the ringing option then ENTER The following screen is shown SILENT COMPLETED To change another setting you can press asterisk to return to the menu mode options This selection determines the type of ring that announces incoming calls w hen you are talki
3. t 5 Q ul in Z 5 LL SJUBJUOD JO Y uro3sn 3s IN NSHMNJ Warning This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference with radio communications However there isno guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference with radio or television reception which can be determined by unplugging the equipment to turn it off the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna of the affected receiver Increase the separation between the equipment and the affected receiver e Connect the equipment to an outlet on a circuit different from the one to which the affected receiver is connected Consult a dealer or experienced radio or television technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment FCC Notice This telephone is hearing aid compatible This equipm
4. th al Figure 4 3 SRS 9924 ABM Bottom View Using the NI Custom SRS9924 ABM Notes Using the NI 5E Custom SRS9924 ABM Required Steps NI ONLY CHAPTER 5 INSTALLATION These instructions are intended mainly for System Administrators service personnel or end users who are installing the terminal Installation involves four main steps Connecting the set to the network Its necessary to determine the type of Telephone Company switching equipment in use for proper connection to the Telephone Company network Implementation procedures vary from one manufacturer to another Switch Manufacturer DMS100 Nortel 5ESS Lucent National ISDN EWSD Siemens 5E Custom Lucent Setting up Service Profile IDentifiers SPIDs Loading network data This may be accomplished by two methods 1 The most common method is downloading of features from the switch or 2 In unusual situations manual configuration of multifunction buttons Programming and labeling the set Labeling the set is described in Chapter 6 UNA L DIR CLEAR OPTIONS Menu 1 2 3 4 Standard Softkey Layout NI Custom Terminal Installation euu WOISND 3s IN INSTALLING THE TERMINAL To Telco 2 Wire or 4 Wire ISDN equipment may be installed in a number of configurations n most installations the supp
5. 42 43 44 39 40 41 36 37 38 33 34 35 30 31 32 27 28 29 24 25 26 21 22 23 Using the NI Custom SRS9924 ABM INS V v C66 Sus 5 3S IN burn SRS 9924 ABM 5E Custom ABM button number Assignments Figure 4 2 5 FUJITSU SRS 9924 ABM 45 46 47 42 43 44 39 40 41 36 37 38 33 34 35 30 31 32 27 28 29 24 25 26 21 22 23 18 19 20 The module attaches on the right side of the terminal as shown in Figure 4 2 To attach the ABM 1 Use a sharp object remove the cover from the ABM jack on the bottom of the terminal then plug in the ABM cable 2 Place the ABM and the terminal side by side to position the connector plate 3 Insert and tighten the four screws to connect the two units CM o 1 n y bm h 0 q Connector Plate
6. UNA 777 1111 4 05 NORM SMITH 12 15PM The 777 1111 is the number of the calling party Norm Smith isthe calling party identification Each time you press UNA the data for the next unanswered call is displayed The list cycles The first display is information from the oldest call then the next oldest call and so forth Afterthe data for the most recent unanswered call is displayed pressing UNA again shows the oldest call5 data If a new unanswered call is from the same party as one already in the UNA list only the new call5 data is retained This feature prevents filling all eight available positions with calls made from the same number Each record is retained until you follow the deletion procedure described below or until another unanswered call stores new information over it Using the Terminal eu Deleting Record from the UNA LIST PERSONAL DIRECTORY Ifthe UNA doton the display isflashing you should delete at least one entry to prevent the loss of the oldest entry To delete a record press UNA until the record is displayed and then press and CLEAR softkey 3 To see or delete the next UNA record you must press UNA again Your terminal has a Personal Directory feature that allows you to store up to 32 names and associated telephone numbers in the set Names may be up to 16 characters long and telephone numbers may be up to 30 characters long 1 Press L DIR
7. SRS 9924 9912 Fujitsu NI 5E Custom Terminal Intro amp Table of Contents NI 5E Custom Terminal O verview Using the Terminal Terminal Set Up ANNILD SRS 992 4 ABM NI 5E Custom Terminal Installation CUSTOM Terminal Accessories NI 5E Custom Appendix USER GUI DE Terminal Testing NI Custom SRS 9924 9912 ck Appendix Ordering National ISDN Lines Appendix 5E Custom Terminal ICI Displays G E G G ag Fujitsu Network Communications Inc 1000 St Albans Drive Raleigh NC 27609 U S A Part Number P UG 99VO A Revision 1 1 Copyright 2000 Fujitsu Netw ork Communications Inc All rights reserved Printed in the United States of America This publication may be replaced by a revised edition To find out ifa revision exists or to order copies of publications write to Fujitsu Network Communications Inc 1000 St Albans Drive Raleigh NC 27609 or call 1 800 2284SDN Please direct all communications to End User Products No part of this publication may be reproduced or translated stored in a database or retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Fujitsu Network Communications Inc The information contained in this document is subject to change without notice H C g O 9 dj e Bu
8. eu Dropping Out of the Conference Call DROP Ifthe person answers you can talk privately before joining the conference If the line is busy or the person does not answer press DROP Then pressthe flashing CA button to return to the initial call retain the second party without having a conference press HOLD and then press the flashing CA This allows you to speak to theinitial caller while keeping the second call on hold To make this a conference call press the CONF button and go to step 3 3 Press CONF The CONF button stays lit to indicate that a conference call is in progress If you have a conference feature for more than three parties you may add more participants to the conference by repeating the preceding three steps as many times as required up to the maximum number of participants Some installations leave the other conference participants connected if you disconnect Ask your System Administrator whether your conference feature works this way Otherwise when you disconnect all other conference participants are disconnected also DROP is a network based feature that you must subscribe to from your telephone company Pressing DROP at the end of a regular two party call does nothing lt DMS 100 gt Pressing DROP at the end of a regular two party call disconnects the call or cancels the connection with the last party added to a conference call 5ESS During a conferen
9. 3 Press the desired preference number then ENTER SUPPORTED MIC OFF lt SRS 9924 gt 5E CUSTOM ONLY If you deactivate MIC OFF assign the upper right button as a one touch button and then try to reactivate MIC OFF the button LED turns red asa warning You must quit the procedure press to return to the menu mode main menus and cancel the one touch number before you can reactivate MIC OFF If you try to reactivate MIC OFF without doing this the message INVALID SELECTION appears and your attempt fails If you are deactivating the MIC OFF button make sure the function is turned off the LED is unlit before beginning the procedure This is option 11 in the 5E Custom OPTIONS Menu but the later steps to deactivate MIC OFF are the same MIC OFF KEY MODE NON SUPPORTED Using the NI 5E Custom Terminal Set Up BB 1 SUPPORT 2 NO SUPPORT SELECT 1 2 The LED in the upper right button indicates its current state Off Unassigned Green Active as MIC OFF Red Assigned as a one touch button If you wish to reactivate MIC OFF you must first cancel the one touch assignment on the upper right button 3 Press 1 then ENTER to activate MIC OFF Or Press 2 then ENTER to deactivate MIC OFF SUPPORTED COMPLETED dfraes euu JS IN Bush SETTING UP AND 1 Press L DIR to access the directory EDITING THE PERSONAL L DIR gt 01 BILL HALEY 02 FUJITSU DIRECTORY 2 Press L
10. 5 2 CONNECTING TO THE NETWORK eene 5 3 SETINGUP SPIDS EM 5 3 LOADING OR MODIFYING NETWORK DATA 5 7 TERMINATION 5 5 5 00 1 5 23 Chapter 6 ACCESSORIES n date fato qupd Gu aries 6 1 Lab Gling the Set ee 6 1 Handset siia ete ardet recie e 6 2 MEUM 6 3 ROM Cartridge 6 4 Appendix Testing Appendix B Error Messages Appendix C ISDN Ordering Appendix D ISDN Call Identification ICI Displays LL x CHAPTER 1 GETTING ACQUAINTED WITH YOUR DIGITAL SET This introductory chapter describes the sets parts connectors switches and Screen displays It also explains how the functions and features operate The SRS 9924 ABM is described in Chapter 4 Softkeys Multifunction Buttons XI FUJITSU SRS 9924 ABM 13 14 15 A6 17 WIC 0fF 1 CER C ZZ 42 43 44 28 9 10 11 12 2 3 4 5 6 Z e J E FUJITSU SRS 9924 00000 83 134 35 C 1 ase i Ud 30 1 32 oror m es CC TRAN feat 2 Caoa ck ega a e puao Cmm
11. FUNCTION BUTTONS Enter all numbers before you pick up the handset or press the SPKR button 1 Pressthe access code delimiter button A colon appears on the first line of the screen 2 Dialthe leased network access code The access code appears on the screen after the colon 3 Press the delimiter key again Another colon appears on the screen after the access code 4 Dialthe number of the person you want to call The number appears on the screen after the second colon 5 To start the call pick up the handset or press the SPKR button Your digital set automatically sends the entered numbers and code to connect to the leased network number The terminal has six function buttons located to the left of the numeric keypad Three buttons are permanently assigned to local functions REDIAL HOLD and SPKR and the other three buttons are usually assigned to CONFerence DROP and TRAN sfer On NI Fujitsu supports two sets of telephone company assignmentsfor netw ork based features On the labeled function buttons for CONE DROP and TRAN Fujitsu sets accept the following values or feature activators CONFERENCE Button 18 Activator 18 or 60 DROP Button 19 Activator 19 or 62 TRANSFER Button 20 Activator 20 or 61 Note The SRS 9924 and SRS 9912 use the same button numbers and Feature Activators for the user assigned function keys AINO WOISO 3S XINO IN 5E Custom ONLY REDIAL Dials the last number d
12. For the keys The following sections summarize the self tests that you can perform The LED test is done first automatically It turns all LEDs red for the duration of the test Observe the LEDs for malfunctions When the LED test is complete you can start any of these tests Press 1 to start the Tone test Press 3 to start the LCD tests Press 4 to start the Memory Line test These tests are described in the sections below Tests 1 2 3 and 4 can be started and interrupted at will to change the test under way but test 4 cannot be interrupted by pressing any key Pressing any button other than 1 through 4 and 6 through 9 which are reserved for test selection sounds its associated confirmation tone turns its LED red if it has one and displays the following information on the LCD With the range and meaning shown here This information is displayed Soft keys Menu Key Multifunction buttons X 1 SOFT1 2 SOFT2 3 SOFT3 4 SOFT4 SOFTWARE Key X Menu Menu Key MSG LED turns red MULTI ASSIGN KEY NI Key Number nn 1 6 5859912 1 17 585 9924 21 50 SRS 9924 ABM 51 Mic Off Display 5E Custom Key Number nn 16 5859912 1 17 5859924 18 47 SRS 9924 ABM 48 Mic Off Display APPENDIX A For the keys This information is With the range and Fixed function buttons displayed meaning shown here FUNCTION KEY 1 Multi Assign Key DRO P FUNCTION KEY 2 Multi Assign Ke
13. SELECT ASSIGN KEY 4 All LEDs will light green if All was previously selected Only CAs with lit LEDs will activate on Call Announce Press the buttons to turn the LEDs on or off to select the desired CA button S SUPPORTED SELECT ALL COMPLETED After selecting the CA buttons that are to be auto answered you may proceed to select DNs for Call Screeners When enabling the feature you must specify a DN to be used by the screener to activate the recipients intercom All recipients can specify the same DN for all CA Intercom calls Normal calls can still be made from this DN to numbers not set up for intercom Up to three DNs may be programmed When specifying the DN for intercom you must enter all ten digits of the call screener number For example for a call screener at 926 3112 you could enter 919 926 3112 or 919 926 3112 Required Support from Your System Administrator Specifying the Directory Numbers of Call Screeners Entering the full number negatesthe possibility that an outside call with the same last four digits in the calling number for example 302 422 3112 could activate the intercom The asterisks in the number 919 926 3112 are wild cards The digital set accepts any character in this position You need the wild card to represent the dash ifa dash isincluded in the number delivered with an incoming call To assure proper operation have the person who will be screening call
14. call buttons are activated by Call Announce Intercom Call Screeners and allows you to select up to three Call Screeners Note Call Announce Intercom is distinct from Network Switch provided intercom The Call Announce feature utilizes a Ringer Alw ays On mode Ringer Always On sends a tone to users each time a Call Screener activates Call Announce Intercom regardless of the ringer mode Call Screeners Call Recipient gt Directory Numbers Call Announce Intercom setup 9199263110 Activating Directory 9199263111 Number 919 926 3112 9199263112 Intercom mode 1 way or 2 way Designated for intercom This section describes the requirements for setting up Call Announce Intercom followed by the procedures to use Call Announce Intercom to announce a call Before selecting DNs for call screeners you may specify the CA buttons that are to be answered automatically You may select ALL buttons or select the desired CAs To enable or disable Call Announce Intercom on selected buttons follow these steps GI INTERCOM FEATURE NON SUPPORTED Using the NI 5E Custom Terminal Set Up dfraes euu JS IN Busy Specifying the Directory Number for Intercom 2 SELECT 3 NO SUPPORT SELECT 1 3 3 Press10r2 then ENTER If you selected 2 the following screen appears SUPPORTED SELECT
15. DIR repeatedly to either go to the directory entry to change or to getto the next available number for a new entry then press MENU Use the key to scroll forward and the key to scroll backward BILL HALEY EDIT NUM EXIT 3 EDIT ENTER DIRECTORY NUMBER 01 4 Enterthe number then press ENTER ENTER DIRECTORY NUMBER 01 0123456789 ENTER NAME 5 Enterthe name then press ENTER ENTER NAME JOHN SMITH COMPLETED Letters Numbers Press the keypad numbers corresponding to the letters in the name The first press of a keypad digit displays the first letter from the group of letters represented by that key such as 2 for ABC 3 for DEF etc The first letter of the group appears on the display The second press of that key displays the second letter such as B or E The third press shows the third letter Since alphabetic entries can require multiple key presses you must press the key when the display shows the letter you want Alpha entries are not recorded until you press the key After pressing the key the next press applies to the names next display position For each space you want press followed by Numeric entries are recorded immediately and the next key press applies to the number next character position To insert pauses in the telephone number press the HOLD key A indicates a pause while dialing the telephone number For example 99198503481 4250 ENTER NAM
16. DMS switch and uses SPM to download data you may need to modify the data according to instructions from your system administrator If the switch has downloaded network data automatically you can use these procedures to modify the set configuration to conform to your personal preferences In these procedures you select a button on your terminal and assign the button a Directory Number Call Appearance Number Intercom or Group Intercom Number or a Feature Number recognized by the network In a power failure data on a reconfigured terminal may be lost National ISDN NISDN supports two configurations on multiple line sets The configurations are Electronic Key Telephone Systems EKTS or ACO and Call Appearance Call Handling CACH If SPM has downloaded network data you need to know which configuration is used so that you can modify the configuration if required Additionally you must know which configuration is used if you are entering network data manually EKTS and ACO use Directory Numbers for telephone lines and feature numbers for features You enter these numbers with options 2 and 3 of KEY ATTR NI Custom Terminal Installation euu WOISND 36 IN Key Attribute Configuration Download CACH uses Call Appearancesfortelephone numbers and feature numbers for features You enter these numbers with options 1 and 2 of KEY ATTR Before attempting to load or modify netw ork data obtain the
17. Displays EL Fujitsu Network Communications Inc 1000 St Albans Drive Raleigh NC 27609 1 800 228 4736 P QR 99 A N SRS 9912 and SRS 9924 QUICK REFERENCE CARD Multifunction Buttons Softkeys Display gc loo 9 CHE CHE CERO me Cmn ce Z cm ZA 595 9924 Fujitsu Ome S Numeric i Keypad ge _ 3H 2244 Microphone Function Keys Volume Contrast Buttons Function Buttons Volume Contrast AME Buttons LJ TD Ph DROP CONF 1 ujitsu V PL 1 recommended Eu JL DE assignments y TRAN REDIAL 2 P HOLD SPKR ss M Permanent _ 9 ZZ Message Waiting LED FA FI 63 Call Forwarding Variable SRS 9912 57 on Key 6 SRS 9924 57 on Key 17 This card is inte cO FUJITSU nded as a quick reference For additional information see the User s Guide in SRS 9912 and SRS 9924 QUICK REFERENCE CARD To Make a Call 1 Press idle CA Call Appearance and pick up the handset For handsfree mode press SPEAKER 2 Dial the number To Place One Touch Calls Press a one touch button If no idle CA LED lights press any idle CA To Answer a Call 1 Press the green flashing CA 2 Pick up the handset For handsfree mode press SPEAKER To Put a
18. To add or change the CA number enter the new number and press ENTER or cancel the CA number press CLEAR softkey 3 and then ENTER The final screen looks like this CA XX XX COMPLETED If you canceled the CA number no numbers appear after and the button indicator goes dark 4 With your Call Appearance assignment complete you have these choices NI Custom Terminal Installation euu WOISND 36 IN assign another CA press the desired button and repeat steps 2 and 3 To return to normal operation press OPTIONS To make additional button assignments press asterisk This returns you to the menu mode main menu This completes programming of CAs If you have programmed your SPID correctly completed this procedure and your ISDN line is properly plugged in you should now be ready to place and receive voice calls If you encounter problems review these items for accuracy Selection 2 2 Feature Activator FEATURE ACTIVATOR MODE SELECT ASSIGN KEY The sets indicators show button status as follow s Green indicates a button already assigned to a network feature Red indicates a button already assigned to a DN CA or to Intercom or Intercom Group or to a local feature such as one touch e Unlit indicates an unassigned button 2 Pressthe button to which you want to assign the network feature You can press any unlit or green multifun
19. associated with your primary DN If you havean incoming call on button number 1 you are immediately connected to the call If button number 1 is idle you get a dial tone If you are going offhook to retrieve a call on hold on button number 1 you must press the button to reconnect to the call To be connected to an incoming call on another button or to get a dial tone on an idle button press the button either before or after you go offhook No preference Doesnotautomatically select any CA button when you go offhook You must press the button you wish to be connected to either before or after you go offhook Using the NI 5E Custom Terminal Set Up dfraes euu woysnd as IN Busy Ringing line preference Selects the CA button that is ringing with an incoming call If you have more than one incoming call the terminal Selects any ringing Intercom or Intercom Group feature button first and then selectsthe button with the call that has been ringing the longest You are immediately connected to the call Idle preference Selects a CA button that is idle if one is available If you have no incoming calls the terminal selects the idle CA with the lowest button number and gives you a dial tone Selecting CA To select a CA preference follow these steps Preference GS CURRENT MODE IS PRIMARY TER AINO IN 2 8 Z 1 RINGING 2 IDLE 3 PRIMARY SELECT 1 4 4 NO PREF SELECT 1 4
20. g DIED JC j n 21 22 23 7 I I NL IY E J Function Keys Optional ABM Vol nd Contrast Buttons R iS Figure 1 1 SRS 9924 National ISDN Front Panel NI 5E Custom Terminal Overview M9IAIJ9AQ jeu WOISND JS IN Multifunction Buttons SIE __ N C FUJITSU SRS 9924 ABM MENU MIC OFF 61 oroe TRAN REDIAL Caa HOLD _SPKR C E 2 E Lal FUJITSU um OS SIE 28 CS f cmm LJ fo CJ J Function Keys ons Optional ABM Figure 1 2 SRS 9924 5E Custom Front Panel Multifunction Buttons Softkeys ist uu Name Number 1 1 2 I 3 4 5 l 8 ZZ la G SRS 9912 FUJITSU Cc yc 1 2 3 di 4 5 PQRS TUV WXYZ 7 8 9 A 0000000 NI 5E Custom Terminal Overview 2 J Function Keys ES Volume Contrast Buttons Figure 1 3 SRS 9912 National ISDN
21. in this section Your service provider will provide you with Call Appearance Numbers and associated Telephone Numbers Example Telephone Number 555 1212 is your Primary Directory Number and occupies CA 1 2 and 3 Telephone Number 555 3333 is a secondary or shared Telephone Number and occupies CA 4 5 and 6 Note that CA numbers are always distinctive _ GE CALL APPEARANCE MODE SELECT ASSIGN KEY The sets indicators show button status as follow s Green indicates a button already assigned to a Call Appearance Red indicates a button already assigned to a DN to anetwork feature or to a local feature such as one touch e Unlit indicates an unassigned button XINO IN NI ONLY 2 Pressthe button to which you want to assign a Call Appearance You can press any unlit or green multifunction button If you pressa red button the display shows the message INVALID SELECTION and the set waits for you to press a valid button Ifyou press a green button the display shows the current number assigned to that multifunction button You can either enter a new number to replace the current number cancel the current number If you press an unlit button the screen looks like this XX is the number of the multifunction button you pressed If you pressed a green lit button the current feature number appears after The new number you enter replaces this number 3 You now have two choices
22. line 2 of the display Multifunction buttons These buttons are assigned to CAs DNs one touch numbers or network features Dual assignments are not supported For example One Touch and Call Appearance Function keys Single touch keys for features consisting of DROP CONF TRAN REDIAL HOLD and SPKR Volume Contrast buttons Increase or decrease display contrast when no call is active or speaker volume when a call is active Terminating resistor This built in resistor labeled TR provides a standard termination to the ISDN line The factory setting is OFF DC power connector This connector labeled 48 V DC provides an alternative to power delivered through the ISDN line Power source selection This switch may be used in multiple terminal installations ON adapter only OFF Power source 2 or AC adapter ISDN line connector Use this RJ 49 connector to plug in the telephone line Normally the connector also provides DC power for the set Handset Headset connector This jack located on the bottom of the set allows you to connect either a handset or a headset Message Waiting labeled MSG Feature Activator 63 is utilized for Message Waiting The LED associated with each button may light when a feature is activated Feature dependent MIC OFF Button lt SRS 9924 gt Function Keys Permanent Functions User Assigned Function Buttons vy 0 DROP CONF 25 9 0 TRAN R
23. mode including the speaker microphone is not supported Enables normal use as a handset phone While in this mode the speaker can be enabled or disabled as follow s Allows speaker use controlled by SPKR button lt SRS 9924 gt dfraes euu JS IN Busy Handsfree Non Supported Using the Handset or a Headset CHANGING RINGER MODE Setting Ringer Volume Disallows speaker use The SPKR button is disabled Call pickup and hanging up on calls is by handset only HAND SET HEAD SET MODE HAND SET 2 Press ENTER and this screen appears 1 HAND SET 2 HEAD SET SELECT 1 2 3 Press 1 2 to select your choice 4 Press ENTER This screen appears HEAD SET or HAND SET COMPLETED You can now operate the terminal using only your headset The SPKR button controls picking up and hanging up calls and the MIC OFF button is not operational lt SRS 9924 gt The sounds that are usually audible through the speaker such as the key tones are now audible only through the headset This local feature allows you to Change the volume and tone of the ringer Select the ringer mode either normal ring or Silent ring Select the ringing sound you will hear when you are conversing on another line To set the ringer volume follow these steps NN GIU RINGER SERVICE MODE 1 VOLUME 2 3 RINGING SELECT 1 4 NEXT 4 ONE RING SELECT 1 4
24. of numbers indicating that additional numbers exist To see the additional numbers press NEXT Pressing NEXT repeatedly alternates between the two displays ENTER DIRECTORY NUMBER DN 94783664 994 7 14 vomon ENTER DIRECTORY NUMBER DN 3437709 14 3 Complete the procedure in one of these ways To change the number enter a new number Then press ENTER The new number appears the display as you enter it and replaces the old number To cancel the number press CLEAR and then ENTER The button is canceled as a one touch button and the green indicator goes dark To leave the number unchanged press OPTIONS to return to the normal display Using the NI 5E Custom Terminal Set Up dfraes euu JS IN Bush SETTING THE CALENDAR CLOCK The normal display includes the date time and day of the week To set the calendar clock follow these steps 1 LZ ENTER CALENDAR CLOCK 8 06PM SUN APR30 2 Eu pa INPUT HOUR gt 8 06PM 499 APR 30 3 Enterthe present hour and then press ENTER The screen changes to reflect your entry and to prompt for the minute In this example assume you entered 12 INPUT MINUTE gt 12 06PM 99 APR 30 Notes If you enter or too large a value such as 33 forthe hour itis ignored and you must supply a valid entry 4 Enterthe present minute and then press ENTER The screen changes to reflect your entry and to prompt for AM
25. or PM In this example assume you entered 55 INPUT 0 AM 1 PM gt 12 55PM 99 APR30 5 Press keypad 0 for AM or 1 for PM and then press ENTER The screen changes to reflect your entry and to prompt for the year In this example assume you entered 1 for PM INPUT YEAR gt 12 55PM 99 APR30 REINITIALIZING THE PHONE Removes all your one touch numbers and network determined key assignments 6 To accept the year displayed 99 press ENTER Or To change the year press two numbers for the year you want and then press ENTER The screen changes to reflect your entry and to prompt for the month In this example assume you accepted the displayed year INPUT MONTH gt 12 55PM 99 APR30 7 Enter the present month 1 to 12 and then press ENTER The screen changes to reflect your entry and to prompt for the date In this example assume you entered 5 for May INPUT DAY gt 12 55PM 99 MAY 30 8 Enterthe present date 1 to 31 and then press ENTER The screen changes to reflect your entry and to display the message COMPLETED this example assume you entered 1 for the date COMPLETED 12 55PM SAT MAY 1 This is useful when the phone is assigned to a new User Warning If you reinitialize your phone accidentally see Chapter 5 for the network or manual key assignment download procedure or ask your System Administrator for help To reinitialize your phone complete the following steps U
26. press a red button the display shows the message INVALID SELECTION and the set waits for you to press a valid button Ifyou pressa green button the display shows the current Directory Number assigned to that multifunction button You can either enter a new Directory Number to replace the current number or cancel the current number e If you press an unlit button the screen looks like this DIRECTORY NUMBER MODE DN XX XX is the number of the multifunction button you pressed If you pressed green lit button the current Directory Number appears after DN The new number you enter replaces this number 5 You now have two choices To add or change the DN assignment enter the Directory Number and then press ENTER To cancel a DN assignment press CLEAR softkey 3 and then press ENTER NI Custom Terminal Installation euu WOISND 3s IN Selection 4 Intercom Group Intercom The final screen looks like this DN XXXXXXX XX COMPLETED If you canceled the current assignment no numbers appear after DN and the button indicator goes dark Note If you are assigning multifunction button 1 you must enter the set5 primary Directory Number 6 With your Directory Number assignment complete you have these choices assign another DN button press the desired button and repeat steps 4 and 5 e To return to normal operation press OPTIONS make additional
27. the 585 9924 APPENDIX D ISDN CALL IDENTIFICATION ICI DISPLAYS FOR 5E CUSTOM Automatic callback Brg Call barged in on CFA Call forwarding all calls CFB Call forwarded because busy CFN Call forwarded because no answer DCDL Direct connect line Emr Emergency call Error FXn Foreign exchange trunk where n 21 to 8 Hld Call on hold lcm Intercom call Inl Incoming call internal InX Incoming call external LNn Listed directory number where n 21 to 8 OnL On another line call unanswered call forwarded because called party was on another CA Oul Outgoing call internal OuX Outgoing call external Pck Call picked up PNw Private network Pri Priority call RbQ Ringback queuing call Spl Split Tin Tie trunk n where n 21 to 8 WTn WATS band n where n 21 to 5 An asterisk in the display means this call5 Directory Number appearance is shared with another ISDN station at which this Directory Number is primary The primary user of this Directory Number may be busy on another call that you do not see on this station APPENDIXD 1 IE Appendix 5E Custom Terminal ICI Displays NOTES APPENDIX D Appendix Custom Terminal ICI
28. to access the directory ing th eid ab L DIR 01 BILL HALEY Directory 02 FUJITSU 2 Scroll to the name of the person you want to call or enterthe Directory Address 01 02 etc for that person Press the key to scroll forward and to scroll back 3 Liftthe handset or press SPKRto place your call MENU MODE OPERATIONS CHAPTER 3 TERMINAL SET UP The terminal has a menu from which you select options to change local features Note Setting up the SPID option 8 is described in Chapter 5 The procedures to set local features require the use of the softkeys located below the display To see the names ofthe softkeys press MENU The names appear on the second line ofthe display above the keys Press MENU again to redisplay the information displaced by the softkey labels You can use the softkeys any time whether or not the names are showing UNA L DIR CLEAR OPTIONS Menu 1 2 3 4 Standard Softkey Layout Some of the data entry screens in menu mode procedures have built in timers If you do not enter information within six seconds the display reverts back to the menu for selecting the feature you were using You must reselect the feature and start over Once you access the menu the softkeys are used as shown below for ENTER NEXT CLEAR and EXIT ENTER NEXT CLEAR EXIT Menu 1 2 3 4 Using the NI 5E Custom Terminal S
29. warranty information contact Technical Assistance Center Fujitsu Network Communications Inc 1000 St Albans Drive Raleigh NC 27609 919 790 2211 or 1 800 228 4736 Electrical Safety Advisory We recommend the installation of an AC surge arrestor in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources Preface This guide provides descriptions and procedures for using FujitsuS Digital Feature Phones SRS 9924 and SRS 9912 when attached to a switch supporting ISDN National ISDN referred to as NI or 5E Custom versions For assistance ordering National ISDN service from your local service provider see Appendix C The Fujitsu SRS 9924 and SRS 9912 are designed to optimize Centrex and other ISDN voice services HOW TO USE THIS GUIDE This section can help you make the most efficient use of this guide The section describes the overall organization aids to finding information and conventions Conventions and Layout n procedures the required actions are noted with the buttons you press in capital letters such as HOLD or REDIAL Other important words such as messages that appear on the display also appear in CAPITAL LETTERS Some procedures use the following symbol to indicate which buttons to press Call Appearance and Directory N
30. 3 12 COMPLETED The associated LED turns green and the word COMPLETED appears remaining for 6 seconds 5 Press OPTIONS to return to the normal display Or To program or change another one touch number press a multifunction button then repeat steps 3 amp 4 Or To return to the menu mode main menu press asterisk How you correct a mistake depends on where you are in the programming procedure Before pressing ENTER to record the number press CLEAR to erase the number Then enter the correct number After pressing ENTER if the number on the COMPLETED screen is incorrect press the multifunction button again The ENTER DIRECTORY NUMBER screen appears showing the incorrect number Enter the correct number and then press ENTER The correct number appears on the display as you enter it and replaces the incorrect number Using the NI 5E Custom Terminal Set Up i dfraes euu JS IN Busy Including Codes in a You can code both telephone numbers and one or One touch Number Changing or Canceling the Number Stored in a One Touch Button more special code numbers on a single one touch button with appropriate pauses betw een numbers to allow for system response You can code up to 30 digits with each pause character counting as one digit The following example illustrates the sequence for accessing voice mail The terminal sends the numbers up to the first pause represented by a comma as a
31. AN Multi assign key 20 the following display is Shown TRANSFER REGISTRATION TRANS KEY 20 FA 20 or 61 euu WOISND 36 IN Selection 7 Originating DN TRANS KEY 20 FA 20 or 61 COMPLETED Note If the user selects a key that cannot be used for TRAN the following display is shown SELECT ASSIGN KEY INVALID SELECTION Note The terminal supports certain new capabilities of National ISDN 97 98 If you wish to assign the following features the necessary Steps are shown below The terminal will operate using default values if you do not make assignments Theterminal supports new ISDN featuresthat allow you to designate a line for originating calls This feature works with a complementary sw itch feature that you can order from your telephone company It is called Call Appearance Reservation For these features to work properly both the terminal and the switch must be properly configured The categories described as call appearance reservation status that you may select are listed below Originating only allows certain Directory numbers or call appearances of Directory Numbers to be used for outgoing calls only Terminating only allows certain Directory numbers or call appearances of Directory Numbers to be used for incoming calls only Originating only Priority Incoming only allows certain Directory numbers or call appearances of Directory Numbers to be used for out
32. CLEAR OPTIONS The menu items in the manual configuration mode serve the functions listed below However in most cases the default settings of the terminal should be adequate for user needs If it is necessary to reassign keys please consult the instructions in the following sections IL 2 YS Co Sl Ga Ga Assigns buttons to Call Appearances in CACH Assigns buttons to network provided features in both CACH and EKTS ACO Assigns buttons to Directory Numbers EKTS ACO AFC Assigns buttons to network provided intercom and Group Intercom Assignsthe network conference feature button Assigns the transfer key Assigns the originating directory number key Assigns the reservation status to a call button Assigns the designated call appearance GU 1 DL 2 MANUAL SELECT ITEM 1 2 Press 2 to display the options for manual download 1 CA 2 FA 3 DN SELECT 1 9 NI Custom Terminal Installation euu WOISND 36 IN 4 ICM GIC 5 CONF 6 TRANS SELECT 1 9 NEXT 7 ORIG DN 8 RESV 9 DSGN CA SELECT 1 9 Note The following descriptions begin with selections from these nine items Selection 1 Your NISDN terminals first button is set at the Call Appearance factory as 1 There is no need to change this CACH Call when using the CACH mode of managing calls Buttons On a DMSNII it may be necessary to reset button 1to bea DN See instructions under Selection 3
33. Call on HOLD 1 Press HOLD 2 To get a dial tone press an idle CA to connect with another call pressa lit or blinking CA 3 To reconnect with call on hold press its CA To Set Up a CONFERENCE Call 1 While on an active call press CONFERENCE 2 Another CA DN will be selected automatically and you will hear the dial tone 3 Dial the third party OR 4 Press any CA DN that is ringing or on HOLD 5 Press CONFERENCE Repeat steps 1 3 to add more calls To disconnect last call added press DROP Other participants can drop out by hanging up At some installations if you drop out the entire conference is disconnected Ask your Systems Administrator To Use Call Pickup 1 Get a dial tone 2 Press CALL PICKUP feature button To Review Unanswered Call List UNA 1 When a UNA appears on the displays press UNA softkey 1 Information from the oldest unansw ered call appears 2 Press UNA again Information from the next to oldest unanswered call appears After displaying most recent call display returns to the oldest call 3 To delete displayed call information press on the keypad then CLEAR softkey 3 To Use Personal Directory 1 Press L DIR 2 Scroll to the name and number you want to call using the key to scroll up and the to scroll down The gt should be next to the Name you want to call You may also dial the two digit code e g 02 associated with the name or number 3 Lift the handse
34. DN Users Forum NIUF ISDN Ordering Codes IOCs These IOCs inform the telephone company about number of telephone numbers or call appearances the ISDN features and the voice capabilities in the package Essentially itis a recipe for the telephone company to follow when installing your ISDN service The solution packages outlined here were designed to meet the needs of many users One or more of them may meet your needs On the other hand your needs may be unique and require a fully customized design of your ISDN service The lOCs are not often used for Centrex Services To achieve the goal of easy ordering Fujitsu has developed compatibility with generic ISDN Ordering Code Feature Activators This meansthat the terminal can accept both Fujitsu specific feature activators and a selected set of generic feature activators Fujitsu sets support the E Z ISDN Ordering Codes described at the end of this appendix APPENDIX C NI 5E Custom Appendix Ordering National ISDN Lines 167 seur NASI xipueddy Wo SND 3s IN Using 10 5 The first step in using IOCs is to become familiar with your equipment You should decide what features and capabilities are needed for your telephone system On the following pages a number of commonly used features are described along with a number of generic ordering codes Please select and order your ISDN service using these codes Remember that each tele
35. E 01 8501055 Press ENTER to display this screen COMPLETED 01 8501055 John Smith Press EXIT to return to the initial screen Using the NI 5E Custom Terminal Set Up dfraes euu JS IN Busy USING NETWORK DATA IN THE PERSONAL DIRECTORY Key Label ABC 2 DEF When you receive an incoming call and the Caller ID or other caller information is displayed you may use this as an entry in your Personal Directory Note If the directory is full the message DIRECTORY FULL will be displayed The directory will store 32 entries Numbers may be up to 30 digits and names may be up to 16 digits The following table shows the correspondences First Second Third Fourth F D G H G L N 0 0 R S T U V W X Y 2 CHAPTER 4 SRS 9924 ABM This SRS 9924 is available with an optional Add On Button Module ABM which provides thirty additional multifunction buttons These multifunction buttons may be used for call buttons CAs or DNs ISDN features or One Touch numbers The additional buttons are ideal for users requiring a large number of One Touch keys many ISDN features or who need access to multiple CAs The ABM is connected to the SRS 9924 by a cable which plugs in beneath both units as well as by a metal plate Figure 4 1 SRS 9924 ABM FUJITSU NI ABM button number SRS 9924 ABM Assignments 48 49 50 45 T 46 47
36. EAKER button for handsfree mode the phone initiates the call automatically System Administrator ISDN is very flexible in allowing businesses to customize how it works to meet their specific needs This Users Guide refers you to your System Administrator if a customized option may have been chosen during installation Your System Administrator may be your phone company representative or member of your telecommunications department ISDN CONCEPTS ISDN stands for Integrated Services Digital Network which provides many voice features The basic ISDN service provides two 64 000 bits per second B channelsfor voice communications There is also one D channel at 16 000 bits per second for network signalling The combination is often referred to as 2B D or the Basic Rate Interface BRI Voice Features The voice features of an ISDN telephone have several advantages especially in Centrex systems e They allow your telephone to handle multiple calls simultaneously receiving calls while keeping others on hold They also permit a call coming in to a single directory number to ring more than one physical telephone This feature facilitates call handling within a group They provide easy to use access to powerful features such as call conferencing and call transfer to enhance your productivity O EA H C g O 9 dj e Bu t 5 Q ul in Z 5 LL SJUBJU
37. EDIAL Wa HOLD SPKR Figure 1 7 Function Button Layout For Multifunction Keys An LED associated with each button slowly flashes green for incoming calls flashes red if a call is on hold at your phone and is steady red when a call is active on your phone The upper right button is normally used as a MIC OFF function key and is set this way when the unit is shipped When pressed the MIC OFF key turns red and mutes the speaker or handset microphone allowing you to hold a private conversation MIC OFF is active by default when your digital set is delivered Set up for the MIC OFF buttons described in Chapter 3 The digital set has six function buttons Three of these are permanently assigned to local functions SPEAKER HOLD and REDIAL SPEAKER with LED indicator Enables disables handsfree operation 99245 or group listening function 99125 HOLD Holds an active call REDIAL Redials the last number you dialed CONFERENCE with LED indicator Adds parties to an existing call Button 18 NI utilizes Feature Activators 18 or 60 DROP Disconnects last party added to a conference call or disconnects a two party call Button 19 NI utilizes Feature Activators 19 or 62 TRANSFER with LED indicator Transfers a call to a third party you dial or select Button 20 NI utilizes Feature Activators 20 or 61 Button assignments are identical betw een the SRS 9924 and the SRS 9912 z 9 5
38. Equipment TR OFF NI Custom Terminal Installation euu WOISND 3s IN Single Unit Installations Distance between the NT1 and the terminal is greater than 230 ft and less than 500 ft Two Unit Installations Bridging at the NT1 Maximum Distance Betw een NT1 and Units is 230 ft Two Unit Installations Bridging at the NT1 Distance Between NT1 and Units is Greater Than 230 ft and Less Than 400 ft Multiple Unit Installations Bridging at the NT1 The TR switch on the Terminal Equipment should be ON The TR switches on the should be set at On at 100 Ohms NTI timing should be set to ADAPTIVE or PTP NT1 T 100 Ohms Terminal Equipment TR ON The TR switch on both Terminal Equipment Units should be OFF The TR sw itches on the NT1 should be set to ON at 50 Ohms NTI timing switches should be set to ADAPTIVE or PTP TR 50 Ohms Terminai Equipment TR OFF Terminal Equipment TR OFF The TR switches on both Terminal Equipment Units should be ON The TR switched on the NT1 should be set to OFF timing switches should be set to ADAPTIVE or PTP NT1 OFF Terminai Equipment TR ON Terminal Equipment TR ON The TR switch on the Terminal Equipment farthest from the NT1 should be ON The TR switches on all other Terminal Equipment should be OFF The TR switches on the NT1 should be setto ON at 100 Ohms
39. Front Panel M9IAIJ9AQ jeu WOISND JS IN Multifunction Buttons Softkeys p KE SW BN Ne Name Number 1 2 3 4 5 6 9 CER CER CER 1 SRS 9912 Fujitsu n E 5 OWS E a 4705744 REDIAL PQRS TUV WXYZ Wes Sean Cmm JIG A LJ E Function Keys Es Volume Contrast Buttons Figure 1 4 SRS 9912 5E Custom Front Panel Terminating resistor ISDN Line Connector Handset Headset A connector located Power Source selection beneath terminal DC power connector Figure 1 5 Digital Set Rear View e Rear o stand t Head LI set 9 5 S i Figure 1 6 Digital Set Bottom View NI 5E Custom Terminal Overview M9IAIJ9AQ jeu WOISND JS IN Unique Components softkeys MENU Four buttons below the display Switches and Connectors LED Indicators with changeable functions The MENU key displays the current functions on
40. ISND 36 IN This completes programming of FAs If you encounter problems accessing features review these items for accuracy and check with your service provider Caution If you manually reassign the CONF button conference may not work in all cases If you wish to reassign this button talkto your System Administrator or service provider Selection 3 Your NISDN terminals first button is set at the Directory factory as CA 1 If you subscribe to EKTS or Basic Number ISDN on a DMSNII itis necessary to first clear the CA setting Then you can enter DNs 1 ENTER CALL APPEARANCE MODE SELECT ASSIGN KEY AINO IN The first button lower left lights green This isthe factory default CA 1 2 Press multifunction button 1 3 SRS CA COMPLETED Now that you have cleared CA 1 from your first call button you are ready to program Directory Numbers If COMPLETED still appears on the display press keypad 9 ENTER softkey 1 3 ENTER This screen appears DIRECTORY NUMBER MODE SELECT ASSIGN KEY NI ONLY The set5 indicators show button status as follow s Green indicates a button already assigned to a Directory Number Red indicates a button already assigned to a network feature or to a local feature such as one touch Unlit indicates an unassigned button 4 Press the button to which you want to assign the Directory Number You can press any unlit or green multifunction button If you
41. LEPHONE NUMBER To disable the intercom feature dial 3 and press ENTER When the screen displays the message INTERCOM TURNED OFF press OPTIONS to return to normal operation 4 Dial a telephone number of up to ten digits including wild cards and press ENTER When you press ENTER a screen appears announcing ONE or TWO WAY TURNED ON and showing the number you entered TWO WAY TURNED ON 919 926 3112 If a Call Screener has DNs identified by three four or five digit extension numbers you can dial either the extension number only or the full number You can also dial an asterisk as a wild card character See the section introduction for a complete explanation of these choices Three Call Screeners can be entered To program the second or third number see step 5 NI ONLY CALL APPEARANCE PREFERENCE MEE IL Repeat steps 2 3 and 4 as needed until this screen appears INTERCOM FEATURE 1 ONE OR TWO WAY 91979263112 INTERCOM FEATURE 2 NON SUPPORTED Note the number 2 on the first line indicating you are about to program your second call screener number Pressing NEXT repeatedly at this prompt will cycle you through all three call screener selections to the one you want to program or change The preference options determine which CA button is selected when you go offhook lift the receiver or press SPKR You have four choices Primary line preference Selects button number 1 the CA
42. N If the following screen appears the feature is enabled UNA SERVICE MODE SUPPORTED ALL To leave it as is press OPTIONS again 2 To disable UNA press ENTER This screen appears 1 ALL 2 SELECT 3 NO SUPPORT SELECT ITEM 1 3 EB UB NON SUPPORTED COMPLETED After about 6 seconds or if you press asterisk the display returns to the second menu mode screen 4 UNA 5 SPEAKER 6 HAND HEAD SELECT ITEM 1 3 ENABLING AND DISABLING THE SPEAKER FUNCTION HANDSFREE HANDSET AND HEADSET MODES Headset Mode Handset Mode Handsfree Supported 4 You can then select a different menu function or press O PTIONSto return to the normal display Thisfeature enables and disables the speakerphone on the SRS 9924 and the listen only function on the SRS 9912 1 EL SPEAKER SERVICE MODE SUPPORTED 1 SUPPORT 2 NO SUPPORT SELECT 1 2 3 Press 1 2 to select your choice 4 Press ENTER This screen appears SUPPORTED or NO SUPPORT COMPLETED Using the NI 5E Custom Terminal Set Up You can set up the Digital Set to use the handset the speaker lt SRS 9924 gt or a headset by selecting from the follow ing modes Enables use as a headset only phone You must disconnect the handset from the jack on the phones left side and plug the headset into the same jack Calls are connected and disconnected only by your pressing the SPKR button In headset mode the handsfree
43. NNEL NOT AVAILABLE 047 RESOURCE UNAVAILABLE UNSPECIFIED 050 FACILITY NIA tnt 051 SERVICE NG rne 052 peine 053 2 054 CALLED BARRED 057 BEARER TYPE NOT AUTHORIZED 058 BEARER TYPE PRESENTLY AVAILABLE 0095 065 BEARER 0065 UE 069 REQUESTED FACILITY NOT IMPLEMENTED 070 tette etes APPENDIX B User information discarded Exclusive channel cannot be used Downloading facility not available Requested facility not subscribed Service request incompatible Outgoing calls barred Service operation violated Incoming calls barred Bearer capability not presently available try again Service or option not available Bearer service not implemented Channel type not implemented Network cannot support requested facility Service or option not implemented unspecified Table B 1 Connection Status Messages continued Cause Message Displayed Description 081 INVALID Call reference not REFERENCE VALUE currently in use 082 Identified channel does not exist 085 INVALID NUMBER Invalid digit value for number 088 INCOMPATIBLE Incompatible destination O91 Gunbeen dnciipen
44. OD JO X uro3sn 46 IN NSHMNJ They allow the incoming directory number and calling name to be displayed if it is available from your service provider Multipoint Configurations In multipoint configurations ISDN lines are shared by two or more terminals Usually two terminals will share a BRI allowing one B channel for each terminal Multipoint operation goes on behind the scenes The only time you would be aware of it is if you get blocked from using a line If more than two users bid for the two B channels at the same time the message B CHANNEL BUSY appears Talk to your System Administrator if you get this message frequently SPID For your terminal to work it must have a valid Service Profile IDentifier SPID The SPID number is usually selected and entered when the terminal is installed If your digital set already has a SPID number you dont have to reenter it For the procedure to enter a SPID see Chapter 5 CAUTION the SPID number is entered dont change it unless your System Administrator tells you to do so Your terminal wont work without the correct SPID number If the SPID number is wrong the set displays the message SPID NG Enter the correct SPID number and you ll get the normal dial tone TABLE OF CONTENTS Section Page Chapter 1 GETTING ACQUAINTED WITH YOUR DIGITAL 1 1 Unique COMmponen Sic sioe pe et 1 6 Switches an
45. Press the selected Multi assign key DESIGNATED CA REGISTRATION DSGN CA ON 1 Press ENTER The following display is Shown You have the option to turn the selected key ON or OFF 1 0 2 0FF SELECT ITEM 1 2 Press 1 or 2 to change the current status or press ENTER to accept the current status DSGN CA ON 1 COMPLETED Note lf an invalid key is selected for the Designated Call Appearance the following display is Shown DESIGNATED CA REGISTRATION XX INVALID SELECTION NI Custom Terminal Installation euu WOISND 36 IN PROGRAMMING Refer to Chapter 3 for procedures to THE SET Enable headset use and turn off handsfree mode if desired Set operating parameters such as ringer volume and tone Program the calendar clock and other local features Note Refer to Chapter 6 Accessories for instructions on labeling the set Feature Activator and Button Placement Subscribed Feature Assigned FA FI SRS 9924 3 way conference FA 18 FI 18 18 FA 60 FI 60 Drop FA 19 FI 19 FA 62 FI 62 Transfer FA 20 FI 20 FA 61 FI 61 Message Waiting FA 63 FI 63 Bridge Call Exclusion FA XX FI XX 59 FI 59 Privacy Bridged Call FA XX FI XX Exclusion FA 58 FI 58 Call Forwarding FA XX FI XX Variable FA 57 FI 57 Note On the DMS NI 1 feature activators 57 58 59 60 61 and 62 are not supported for an SPM download Feature activator 63 is supported for an SPM downl
46. R to answer an incoming call This setting is called IDLE preference Menu Mode During Menu Mode you can answer any incoming Effects call by pressing the appropriate Call Appearance button and picking up the handset If your phone was installed with ringing preference as RING then simply picking up the handset automatically connects you to the first incoming call If the ringing preference is IDLE then picking up the handset or pressing SPKR connects you to an idle line if there is one You can then make an outgoing call or press a green flashing Call Appearance button to pick up an incoming call eua AUTOHOLD ONETOUCH Guide Assumptions PLACING AND RECEIVING CALLS If your ringing preference was setto IDLE and there are no lines available the terminal does not connect to a line until you press a Call Appearance button Autohold affects what happens when you are on an active call on one CA and then press another CA The active call you were on can be dropped or held automatically If it is dropped the LED goes dark If itis held the LED flashes red Your phone will consistently drop or hold your active call when you press another CA based on the configuration choice recorded with your telephone provider Onetouch affects whether handsfree operation is automatically selected when you press an idle CA causing you to heara dial tone through the speaker Your phone will consistently remain in ha
47. SFER and hang up Nortel 1 Press CONFERENCE NI 1 or TRANSFER NI 2 2 Another CA DN will be selected automatically and you will hear the dial tone 3 Dial the third party 4 Once connected talk privately 5 To complete the transfer press TRANSFER and hang up Siemens 1 Press CONFERENCE 2 Another CA DN will be selected automatically and you will hear dial tone 3 Dial the third party 4 Once connected talk privately 5 To complete the transfer press TRANSFER and hang up CUSTOM COMMANDS FOR SESS SYSTEM ONLY To TRANSFER a Call 1 Press TRANSFER If no dial tone press any idle CA 2 Dial third party or press any CA that is ringing or on hold 3 One connected talk privately 4 Press TRANSFER and hang up To DROP a Call To disconnect the last party called press DROP For a 2 party call pressing DROP hangs up the call and provides new dial tone on the same CA To Forward Calls Call Forward Variable Busy Line Forwarding or Dont Answer Call Forwarding 1 Press the feature button or dial the access code for the forwarding option that you want 2 To cancel press that feature button or dial the cancellation code To Use INSPECT 1 Press INSPECT feature button 2 To view call information press CA idle CA displays NO CALL 3 To view function assigned to feature button press the feature button 4 To stop press INSPECT again
48. UNA press ENTER This screen appears 1 ALL 2 SELECT 3 NO SUPPORT SELECT ITEM 1 3 Note If the following screen appears press ENTER to go to the selection screen UNA SERVICE MODE SUPPORTED SELECT To support UNA on all CAs follow these steps GG SUPPORTED ALL COMPLETED After about 6 seconds or if you press asterisk the display returns to the second menu mode screen 4 UNA 5 SPEAKER 6 HAND HEAD SELECT ITEM 1 3 2 You can now select a different menu function or press OPTIONS to return to the normal display 12 55PM TUE MAYI To support UNA on selected CAs follow these steps L SUPPORTED SELECT SELECT ASSIGN KEY IF ALL default was previously set all feature buttons light green Only CAs with lit LEDs will log unanswered calls Pressthe buttonsto turn the LEDs on or off to select the CAsfor which you want to log unanswered calls Using the NI 5E Custom Terminal Set Up dfraes euu JS IN Bush Disabling the UNA Feature 2 Press ENTER when done and this screen appears SUPPORTED SELECT COMPLETED After about 6 seconds or if you press asterisk the display returns to the second menu mode screen 4 UNA 5 SPEAKER 6 HAND HEAD SELECT ITEM 1 3 3 You can now select a different menu function or press OPTIONS to return to the normal display To disable unanswered call logging follow these steps EXISTE NE
49. able you must select a SPID Scroll through the available SPIDS Press ENTER when the gt is indicating the correct SPID 1 gt 50555512120101 SP AU PB 50555512130101 Press the key to scroll forward through the SPID numbers use the key to scroll backward then press ENTER to select a number SPID SELECTION COMPLETED 50555512120101 After SPID selection is complete an automatic download is requested from the switch You should be able to begin using your phone after the download is complete To enter Service Profile IDentifiers manually follow these steps GL The message ENTER VOICE SPID appears with the current SPID number if any shown below it NI ONLY ENTER SPID 10 000000000000 2 Dial your voice SPID number and press ENTER SPID ASSIGNMENT END COMPLETED Note For first time installations download will occur without plugging and unplugging the set At initial installation when you press ENTER to confirm the SPID the terminal automatically requests a download from the switch This downloading function will work on switchesthat support parameter downloading and on early versions of the DMS that supports Service Profile Management downloading SPM On other switches manual configuration of features and lines may be necessary Although each service provider can decide the number of characters and format of the SPID most have agreed on a simple format This format
50. afety Information The Fujitsu ISDN Terminal should be used according with all instructions and precautions provided in this guide e Read and understand all installation instructions e Install cords where they cannot be a hazard to anyone walking nearby e Use only a Class 2 power source or communication circuit power source If you use a local power supply use Model AD 3645U Use only the line cable included with the terminal Do not use this product near water for example near a bathtub wash bowl kitchen sink laundry tub in a wet basement or in a swimming pool e Avoid using the terminal during an electrical storm There may be a remote risk of electrical shock from lightning Do not use the terminal to report a gas leak in the vicinity of the leak Do not overhaul or open this product e Addition and exchanging of hardware options should be performed by authorized personnel e Use your one touch numbers for storing emergency numbers H C g O 9 dj e Bu t 5 Q ul in Z 5 LL SJUBJUOD JO X jeurue uio3sn 46 IN NSHMNJ Repairs Repairs to this equipment can only be made by the manufacturer or its authorized agents If this equipment is causing harm to the telephone network the telephone company may request that it be unplugged from the modular outlet until the problem has been corrected To obtain repair service or
51. button assignments press any red lit button and then press asterisk This returns you to the menu mode main menu This completes the programming of Directory Numbers If you have programmed your SPID correctly completed this procedure and your ISDN line is properly plugged in you should now be ready to place and receive voice calls If you encounter problems review these procedures for accuracy GI ICM GIC MODE SELECT ASSIGN KEY From this point you may assign Intercom and Group Intercom keys using the same process used for Call Appearances AINO IN NI ONLY Selection 5 Conference Selection 6 Transfer Key It is necessary to assign the CONF feature to a key using the following process Note This step is not necessary if CONF is assigned to Button 18 using Feature Activator 18 or 60 1 Assign CONF as you would any feature activator 2 In the KEY ATTR MODE press 5 CONF then press ENTER CONF APPEARANCE SELECT ASSIGN KEY 3 Press selected CONF button This screen appears CONFKEY XX 4 Press ENTER The selected buttons LED turns green CONFKEY 16 FA 18 or 61 COMPLETED Note This step is not necessary if TRAN is assigned to Button 20 using Feature Activator 20 or 61 1 To manually assign the TRAN key for your terminal press 6 ENTER to view the following display TRANSFER REGISTRATION SELECT ASSIGN KEY NI Custom Terminal Installation 2 Press TR
52. ce call the DROP feature allows the originator ofthe call to drop the last participant added Other participants can drop out of the call simply by hanging up ERES TRANSFER 5E Custom 5E NI and DMS NI2 Transfers a call to another phone You can use the DROP button repeatedly until you have dropped everyone but the participant of the original two party call To end the call hang up normally lt DMS 100 gt Warning Pressing DROP at the end of a conference call drops both participants Transfer is a network based feature that you must subscribe to from your telephone company To transfer a call follow these steps 1 Press TRAN while on an active call The LED of the CA in use flashes red the called or calling party is automatically placed on hold An idle CA is selected Its LED lights steady red and a dial tone sounds 2 Dialthe third party 3 Onceconnected announce the transfer to the person who answers and converse privately 4 Press TRAN again and hang up The third party just called is connected to the party held for transfer You are dropped from the call and the other two parties remain connected Notes A blind transfer is one in which you do nottalkto the person you are transferring the call to To perform a blind transfer wait for the person phone to ring press the TRAN key and hang up If no one answers the destination number hang up Press the SPKR button the Swi
53. confirm that Call Appearance reservation has been included in subscribed features follow the procedure below 1 To verify the Call Appearance Reservation key press 8 then ENTER to view the following display CA RESV MODE SELECT ASSIGN KEY 2 Pressthe selected Multi assign key CA RESV MODE CA RESV ORG 1 3 Press ENTER The following display is shown You havethe option to verify the CA Reservation mode Terminating Only ORG Originating Only ORGIP Originating and Priority Incoming Only OFF reserved 1 TRM 2 0RG 3 ORGIP SELECT 1 4 Press NEXT to see the following display 4 0FF SELECT 1 4 AINO IN NI ONLY Selection 9 Designated Call Appearance Note The terminal supports certain new capabilities of National ISDN 97 98 If you wish to assign the following features the necessary Steps are shown below The terminal will operate using default value if you do not make assignments In Selection 5 and Selection 6 you assigned CONF and TRAN The terminal automatically selects the call button you want to use for the third connection of a conference or transfer This button is called the Designated Call Appearance DCA If you do not assign a DCA the terminal will automatically select a default call button To manually assign the Designated Call Appearance key for your terminal press 9 ENTER to view the following display DESIGNATED CA MODE SELECT ASSIGN KEY
54. cription 008 013 028 029 030 031 090 091 101 CALL IS PROCEEDING SERVICE DENIED SPECIAL INTERCEPT ANNOUNCEMENT SPECIAL INTERCEPT ANNOUNCEMENT UNDEFINED CODE SPECIAL INTERCEPT ANNOUNCEMENT NUMBER UNASSIGNED SPECIAL INTERCEPT ANNOUNCEMENT CALL BLOCKED DUE TO GROUP RESTRICTION SEGMENTATION ERROR REASSEMBLY ERROR PROTOCOL ERROR THRESHOLD EXCEEDED Call cannot be cleared due to other users Announcement that access code is not defined Announcement that number is unassigned Announcement that call is blocked due to group restriction Parameter downloading message error Parameter downloading error Call cleared due to excessive protocol errors APPENDIX HM 5E Custom Appendix Error Messages IGJ s bess w 10413 xipueddy uo3sn 36 IN Table B 4 Uniform Cause Values Cause Message Displayed 003 NO ROUTE TO DESTINATION 016 NORMAL CLEARING 017 USER BUSY 018 NO USER RESPONDING 019 USER ALERTING NO ANSWER 021 CALL REJ ECTED 022 NUMBER CHANGED 027 DESTINATION OUT OF ORDER 034 CIRCUIT CHANNEL CONGESTION 057 BEARER CAPABILITY NOT AUTHORIZED 065 BEARER CAPABILITY NOT IMPLEMENTED 6 APPENDIX B About Ordering ISDN Service APPENDIX C ORDERING NATIONAL ISDN LINES Fujitsu supports the participates in the North American IS
55. ction button If you pressa red button the display shows the message INVALID SELECTION and the set waits for you to press a valid button XINO IN NI ONLY If you pressa green button the display shows the current feature number assigned to that multifunction button You can either enter a new feature number to replace the current number or cancel the current number e If you select an unlit button the screen looks like this FEATURE ACTIVATOR MODE FA XX XX is the number of the multifunction button you pressed If you pressed a green lit button the current feature number appears after FA The new number you enter replaces this number 3 You now have two choices Toaddorchangethe feature assignment enter the feature number you received from the telephone company and then press ENTER cancel the feature assignment press CLEAR softkey 3 and then press ENTER The final screen looks like this FA XX XX COMPLETED If you canceled the current assignment no numbers appear after and the button indicator goes dark 4 With your Feature Activator assignment complete you have these choices assign another press the desired button and repeat steps 2 and 3 To return to normal operation press OPTIONS To make additional button assignments press asterisk This returns you to the menu mode main menu NI Custom Terminal Installation euu WO
56. ction remain available Once you are familiar with the menu choice numbers you can go directly to the one you wantafter pressing OPTIONS For example you can abbreviate the key sequence OPTIONS NEXT NEXT 7 ENTER to OPTIONS 7 ENTER getting to the RINGER screen without displaying the other menus shown above Options for SPID and KEY ATTR set up are installation functions usually performed by your System Administrator or phone maintenance personnel These options are explained in Chapter 5 PROGRAMMING Multifunction buttons can be set to automatically A BUTTON FOR dial numbers you enter up to 30 digits each ONE TOUCH DIALING The numbers you program can be any of the follow ing Standard telephone numbers including the outside line access code usually 9 if required Special codes such as a personal ID number or a voice mail access code including and Acombination of a standard telephone number plus one or more special codes with pauses between the elements to allow for system response time Programming a To program a multifunction button for a one touch One Touch number follow these steps Button GS ONE TOUCH SELECT ASSIGN KEY Using the NI 5E Custom Terminal Set Up dfraes euu JS IN Bush NI ONLY 5E CUSTOM ONLY The indicators for previously assigned one touch buttons will be green The indicators for buttons assigned to Directory Numbers DNs Call App
57. current configuration from your service provider This configuration information should show the Directory Numbers Call Appearances the features with their feature numbers and the terminal button to which each Directory Number Call Appearance or feature is assigned Button assignments fall into three categories Directory Numbers Call Appearances and Features If you must manually configure your set or if you wantto rearrange the button assignments on your Set you must use the following method If you plan to change a button assignment from one category to another e g Call Appearance to Directory Number you must first cancel the current assignment and add the new assignment For changes within a category call forwarding to call pick up simply replace the old data with the new data To load modify or update your sets network data begin with these steps NEN IU KEY ATTRIBUTE MODE 1 DL 2 MANUAL SELECT ITEM 1 2 You can either automatically download the configuration or set up each item manually Each method is described in the following sections Key Attribute selection 1 Downloading may be used to request a download after initial installation z 2 gt NI ONLY Manual Configuration Manual Download 1 To automatically download the configuration press 1 ENTER The following displays are shown DL EXECUTING UNA L DIR CLEAR OPTIONS DL COMPLETED UNA L DIR
58. d 0 0 000 0 1 6 LED Indicators 1 6 MICO FE 1 7 F nction 17 MULTIFUNCTION 2 1 8 CALL INFORMATION DISPLAYS 1 9 SOFTKEYS AND 1 021020200 1 10 Chapter 2 USING THE FUJITSU TERMINAL 40 2 1 PLACING AND RECEIVING 5 441 lt 2 2 Handset 2 3 Handsfree Calls 2 he ae pee 2 3 Headset Calls essere 24 PLACING A CALL TO A LEASED NETWORK 5E CUSTOM 2 5 FUNCTION BUTTONS inccr ever ea el e Pe Cro et ta raa 2 6 ibl 2 2 7 2 7 DRO P PN 2 8 TRANSFER iioii e f rcc dr 2 9 ONE TOUCH CALLING 32 2 11 USING CALL ANNOUNCE INTERCOM enne 2 11 UNANSWERED CALL LOGGING 2 13 PERSONAL DIRECTORY 3 ctt c rc eb t hc 2 14 Chapter 3 TERMINAL SETUD iecit tei bero 3 1 MENU MODE
59. earances CAs and features will be red You cannot program the buttons with red indicators for one touch dialing In One Touch mode Call Appearances CAs Directory Numbers DNs and Feature buttons are unlit 2 Press the unassigned button you want as your one touch button ENTER DIRECTORY NUMBER DN 12 The multifunction buttons number is at the far right of line 2 In this example it is 12 3 To program a standard telephone number ora special code press the keypad digits for the number you want recorded Include the outside access code such as 9 and area code for long distance The digits show on the second line ENTER DIRECTORY NUMBER DN 912229876543 12 To program a number that includes pauses and special codes use the keypad to enter the digits and the HOLD button to enter pauses which appear on the display as commas The example shows a standard telephone number followed by a voice mail access code and a voice mail password ENTER DIRECTORY NUMBER DN 8247629 99 2502 12 LS Correcting Mistakes Notes If you enter a number with more than 16 digits the 17th and subsequent digits appear in the 16th number position and previously entered digits are shifted one column to the left The digit in the first number position disappears from the display but is still recorded If you try to exceed the 30 digit limit the set refuses the input and the display remains unchanged DN 91222987654
60. ent complies with Part 68 of the FCC Rules The FCC Part 68 Label is located on the bottom ofthe enclosure This label contains the FCC Registration Number for this equipment If requested this information must be provided to your telephone company FCC Regulations require that connection of this telephone to the telephone network be made via an FCC registered NT 1 interface device Connection to the telephone network should be made via the NT 1 interface by using standard modular telephone jacks type RJ 49 The plugs and or jacks used must comply with FCC Part 68 Rules System Port Identification Facility Interface amp Service Order Codes Mfgrs Port Facilities Service Order Network Jack Identifier Interface Code Code ISDN Line 02155 6 RJ 49 If this telephone equipment causes harm to the telephone network the telephone company will notify you in advance thattemporary discontinuance of service may be required But if advance notice isnt practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If this occurs you will be notified in advance in order to make necessary modifications to maintain uninterrupted service Important S
61. et Up dfraes euu uio3sn JS IN Busy Selecting a You can display and choose among the menu Menu Option options at any time as follow s 5 1 0NE TOUCH 2 CALENDAR S INITIAL SELECT 1 13 NEXT 4 UNA 5 SPEAKER HAND HEAD SELECT 1 13 NI ONLY 7 RINGER 8 SPID 9 KEY ATTR SELECT 1 13 SRS EUR AIR NEXT 7 RINGER 8 SPID 9 U CODE SELECT 1 11 lt SRS 9912 gt NI ONLY NEXT 10 COM 11 PREF SELECT 1 11 5E CUSTOM ONLY NEXT 10 SELECT 1 10 lt SRS 9924 gt NI ONLY NEXT 10 11 PREF 12 MIC OFF SELECT 1 12 5E CUSTOM ONLY 10 COM 11 MIC OFF SELECT 1 11 o Press NEXT repeatedly to cycle through the menus 2 To select the option you want press the appropriate key s on the numeric keypad then press ENTER If you notice a mistake after pressing ENTER and wantto cancel the keypad entry press asterisk To clear an entry before pressing ENTER press CLEAR To exit menu mode press OPTIONS Menu mode is automatically canceled after four minutes or whenever you pick up the handset or press SPKR Whenever OPTIONS is pressed it either enters or exits menu mode no matter what else may be in progress Notes If you enter menu mode during a call special features such as Call Pickup and Call Forwarding are temporarily disabled However regular calling controls such as HOLD SPKR MIC OFF and call disconne
62. eys are the four keys located just below the display 12 05PM FRI JAN 15 UNA L DIR CLEAR OPTIONS Menu Standard Softkey Layout ENTER NEXT CLEAR EXIT Menu O 1 2 3 4 Other Softkey Functions For entering information as indicated in this Users Guide You can display the labels at any time without affecting the tasks you are performing The labels do not however have to be displayed for these keys to work Timeouts When you are setting up local features as described in Chapter 3 some of the data entry displays have built in timers If you do not enter information within six seconds the display reverts to the menu for selecting the feature you were setting up You must reselect the feature and start again Starting Over Iffor any reason you become confused while in menu mode you can always press OPTIONS softkey number 4 to return to the setup menus and start over Phone Operation The following two features of ISDN phones may be different from what you are used to Dialing 9 When you dial for an outside line usually by pressing 9 you do nothear a pause and a second dialtone You can begin dialing thetelephone number immediately Onhook dialing You can dial a number before you get a dial tone The number you dial appearson the display and remainsthere for three minutes When you lift the handset or press the SP
63. g the telephone line from the wall into the LINE jack on the back of the set If the display shows a date and time you have power If the display does not light up you may need assistance from your System Administrator to complete the installation In order to assure proper operation it is recom mended not required that you depress key pad keys 1 and 6 while connecting the telephone to the power source either the wall jack or the AC Adapter Depress the keys for 10 seconds until the display goes blank Then release the keys The set will go through its self test you are ready to complete installation when the default date time and the appear on the display The Service Profile IDentifier SPID identifies your set to the network Your SPID may be supplied to you by your service provider or it may be supplied automatically by the switch at installation The second option is called Auto SPID NI Custom Terminal Installation euu WOISND 3s IN Auto SPID Manual SPID Entry For 5E Custom and for NI If your switch supports Auto SPID this function starts when eitherthe terminal is pow ered on and a SPID is not present or when the SPID has been manually cleared Auto SPID displays the following screens AUTO SPID REQUESTING If only one SPID available the SPID is assigned and this screen is displayed SPID SELECTION COMPLETED 50555512120101 Iftwo or more SPIDSare avail
64. going calls and for incoming priority calls only Non reserved may be assigned to lines that have no reservation status AINO IN NI ONLY The first step is to designate the CA or Directory Number that you will typically use for outgoing calls This is called the Originating DN If you do not subscribe to Call Appearance Reservation you do not need to follow the steps in Selection 7 or Selection 8 ll To manually assign the Originating Directory Number key for your terminal press 7 ENTER to view the following display ORIGINATING DN MODE SELECT ASSIGN KEY Press the selected Multi assign key ORIGINATING DN MODE ORIGINATING DN ON 1 Press ENTER The following display is shown You have the option to turn the selected key ON or OFF 1 0 2 0FF SELECT ITEM 1 2 Press 1 or 2 to change the current status or press ENTER to accept the current status ORIGINATING DN ON 1 COMPLETED Note Ifan invalid key is selected for the originating Directory Number the following display is shown ORIGINATING DN REGISTRATION INVALID SELECTION NI 5E Custom Terminal Installation euu 5 3s IN Selection 8 Call Appearance Reservation If you have subscribed to Call Appearance reservation as a feature on your ISDN line this will be assigned in the automatic switch download An assignment in the telephone without subscribing to the switch feature is not possible To
65. gt 9 5 t 3 O gt M9IAIJ9AQ jeu WOISND JS IN MULTIFUNCTION BUTTONS Multiple Directory Number Appearances Call Handling Example with Multifunction Buttons Multifunction buttons have three uses One touch Dial a stored number Network Feature Activate or deactivate a special netw ork feature such as call forwarding Call Appearance CA or Directory Number DN Handles incoming or outgoing calls Use and set up of the multi function buttons is covered in Chapters 2 and 3 respectively Special features such as call forwarding are provided by the ISDN network These features are selected by your System Administrator and assigned to buttons on your phone during installation Appendix C describes frequently used assignments and ordering codes for NI Each digital set associates its primary DN with multifunction button 1 Multiple appearances of the same DN are always on adjacent CA buttons The button at the end of a row is adjacent to the button beginning the next row up Note This guide uses the term directory number appearances to refer to telephone numbers that appear on more than one CA button The Nortel term for CAs that can handle more than one call is Additional Functional Calls A telephone can also be assigned additional DNs Each such number can then be assigned to adjacent buttons as well to allow multiple call handling on that line Any DN assigned t
66. h the calling party 3 Hang up by pressing SPKR Examples for using this function Press SPKR to access and listen to voice mail messages e Foronhook dialing pick up the handset when your party answers Check that headset mode is activated on your telephone The handset speaker and microphone will be disabled All dialing tones and telephone conversation will be audible only through the headset Your voice and any other transmitted sounds will go through the headset microphone only Refer to Chapter 3 for instructions on how to set up headset mode 1 Press SPKR Its LED will light red and you will hear a dial tone 2 Dialthe desired number 3 Converse with the called party then hang up by pressing SPKR 1 Press SPKR and if necessary press the green flashing CA button 2 Converse with the calling party 3 Hang up by pressing SPKR Note These procedures assume thatthe phone is set to ringing line preference or primary line preference ERES 3 5E CUSTOM ONLY Switching between Handset and Handsfree Modes SRS 9924 If you are using the handset and want to use handsfree mode If you are using handsfree mode and want to use the handset Placing a Call to a Leased Network Method 1 l Press SPKR and then replace the handset in its cradle You now hear the other parties on the call through the speaker 2 If the MIC OFF LED is red the microphone has been turned off Pres
67. handset cradle to get a dial tone You can also hang up the handset and pick it up again Or Retain the call by pressing an idle CA button to geta dialtone The call is automatically put on hold Converse with the called party then hang up Or If you put your original call on hold pick up the call by pressing its red flashing CA button Notes 2 3 4 The displayed call duration vanishes after about three seconds after you hang up Onhook dialing can be used to place calls You can dial the number first then pick up the handset The phone automatically dials the number The number you enter remains available for dialing for about three minutes Pick up the handset and if necessary press the green flashing CA The LED changesto steady red Converse with the calling party When your conversation ends hang up by replacing the handset in its cradle Pressthe SPKR button Its LED will light red if not press an idle CA and you will hear a dial tone Dial the desired number Converse with the called party Hang up by pressing the SPKR key See also Handsfree Handset and Headset Modes in Chapter 3 Local Features Using the Terminal eu Receiving Handsfree Calls lt SRS 9924 gt Group Listening or Monitoring lt 9912 gt Placing Headset Calls Receiving Headset Calls 1 Press SPKR and if necessary the green flashing CA button 2 Converse wit
68. ialed on this phone HOLD Retains connection with an existing call until you can return to it CONFERENCE Telephone conferences with multiple participants Setting Up a Conference Call These assignments are not used for 5E Custom ISDN If there are no idle CAS available pressing REDIAL brings the number to the screen but does not dial When an idle CA later becomes available pressing the CA button dials the number 1 To use hold press HOLD while you have an active call in progress The CA LED changes from steady red to flashing red 2 To reconnect with a call on hold press its flashing CA button Its LED changes from flashing red to steady red and you are reconnected The autohold feature automatically puts an active call on hold whenever you press another CA Conference is a network based feature that you must subscribe to from your telephone company The number of conference call participants allow ed depends on the number specified when you subscribe to the feature Ask your System Administrator how many participants are allowed After establishing the initial call add participants to the conference call by following these steps 1 Press CONF The CONF button lights up The initial call is placed on hold and the next available CA is selected 2 Dialthe number ofthe person you wantto add to the conference or Select any CA that is ringing or on hold Using the Terminal
69. ing calls is accomplished without a TRAN button To transfer a call follow these steps 1 While on an active call press CONF The CONF button indicator lights up The call is put on hold and its CA indicator flashes red 2 An idle CA is selected Dial the number of the person you want to transfer the call to Ifthe person answers you can talk privately before completing the transfer ONE TOUCH CALLING Using a One Touch Button to Make a Call Dialing Special Codes Using One Touch Buttons USING CALL ANNOUNCE INTERCOM Announcing a Call by Intercom f the line is busy or the person does not answer press the button in the handset cradle press SPKR if you are using handsfree mode Then press the flashing CA button to return to the original call 3 Press CONF then hang up to complete the transfer You are disconnected from the call leaving the other two parties connected Pressing a one touch button causes the phone to dial the stored number just as if you were pressing the keys on the numeric keypad Chapter 3 explains how to set up one touch buttons Just press it If no other call is active the terminal Selects an idle Directory Number DN then dials the number If you already have a dial tone then pressing the one touch button plays back the stored number as if you were dialing The one touch feature provides two ways of supplying special codes such as credit card numbers passwo
70. ion 006 CHANNEL UNACCEPTABLE Not acceptable for use by sw itch QT Call awarded and being delivered in an established protocol 016 DEO ERRORI UE Normal clearing 017 Called user busy 018 NOT ANSWERED Called user not responding 019 NOT ACCEPTED User alerted no answ er 021 CALL REJECTED Call rejected 022 NUMBER CHANGED Number called has been changed 026 NOT SELECTED Non selected user clearing 027 OUT OF Destination out of order 028 INVALID NUMBER Format invalid or number incomplete 029 FACILITY REJECTED Requested facility rejected 030 lninhdtendsocans nies Response to station inquiry 0595 Normal unspecified 034 B CHANNEL BUSY No B channel available 035 undae tro aiat Call queued APPENDIX 5E Custom Appendix Error Messages IGJ s bess w 40413 xipueddy uuo3sn 36 IN Table B 1 Connection Status Messages continued Cause Message Displayed Description 038 OUT OF Network Out of Order Temporary failure 042 NETWORK BUSY Network congested 043 ACCESS INFORMATION DISCARDED 044 REQUESTED CHA
71. ke a three way call Drop Allows you to drop the last party added to a three way call Transfer Allows you to transfer a call to another telephone number Hold Allows you to put an active call on hold CNI Provides the incoming calling line number if available APPENDIX C ES i NI 5E Custom Appendix Ordering National ISDN Lines 167 seur NASI xipusddy 36 IN 2 ISDN The Fujitsu terminals support the E Z ISDN Ordering Codes The E Z Codes may be ordered from a number of the service providers Two of the E Z Code configurations are shown below Package EZ 1 Non EKTS Primary Directory Number Additional Call Offering HOLD CONFERENCE Button FA 60 DROP Button FA 62 TRANSFER Button FA 61 CALL FORWARDING VARIABLE FA 57 Package EZ 1A Circuit Switched voice on one B channel Non EKTS Primary Directory Number Additional Call Offering for CSV CRBL 3 HOLD CONFERENCE Button FA 60 DROP Button FA 62 TRANSFER Button FA 61 CALL FORWARDING VARIABLE FA 57 CALL FORWARDING BUSY DON T ANSWER VISUAL MESSAGE WAITING INDICATOR FA FI 63 Note When downloading features CALL FWD VAR will be automatically assigned to button 6 on the SRS 9912 and button 12 on
72. lementary equipment 1 and power is located in a wire closet in your building If this is the case in your installation please skip to the section Connecting to the network In some installations the and power are located at the user5 desk Two drawings are included that illustrate the connections you may need to make when the power and NTI are located at the user5 desk Figure 5 1 illustrates the connections when one power supply is used for both the and the terminal and also indicates the position of the power switch on the terminal 9 ISDN Set TA Figure 5 1 Power Connections Figure 5 2 illustrates the connections when a power supply is needed for the NT1 and another is needed for the terminal and also indicates the position of the power source selection switch on the terminal To Telco Low Wattage Supply AC RJ 11 1 N E 2 Wire or 4 Wire CONNECTING TO THE NETWORK When using bulk power and 15 SETTING UP SPIDS Power Supply FNC Power Supply AC Adapter optional AD 3645U 8 Wire Line NT1 Term 8 Wire PS ON Line 48VD ISDN Set TA Figure 5 2 Power Connections When you receive yourterminal plu
73. ll is also placed on hold You would then have three calls on your 747 3456 DN Only then is your 3456 number busy that is when all three assigned CA buttons are in use 747 3456 When you make a call the number you dialed including any prefix appears on line 1 of the display In 5E Custom ISDN an ISDN Call identifier may also appear See Appendix D z 9 5 gt 9 5 t 3 O gt jeu WOISND JS IN NI ONLY 5E CUSTOM ONLY SOFTKEYS AND MENU For an incoming call the calling partys number appears if the network supplies the digital set with the Calling Line ID CLID When your party answers the call duration timing is shown as minutes and seconds This timer will record for an hour up to 59 59 and then it restarts at 00 00 Ifthe call cannotgo through line 2 shows a message such as BUSY or NOT ANSWERED 777 1111 15 15s 12771 1111 15515 When you press MENU line 2 of the display changes to the names for the four keys directly below the display shown below These keys are called softkeys because the functions they control change as you use the menus to set up different features UNA L DIR CLEAR OPTIONS Menu 1 2 3 4 Standard Softkey Layout Note Softkey 1 also serves as the ENTER key and Softkey 2 also serves as the NEXT key and allows you to scroll through the menu option
74. m feature 3 Talkto the recipient If the recipientis set up for one way intercom pause a few seconds to give the recipient time to press the MIC OFF button and respond With two way intercom the recipient can respond immediately just by speaking Note To transfer the call at the same time you announce it use the conference call transfer procedure UNANSWERED CALL LOGGING UNA If enabled this feature records information about incoming calls that were not answered at this phone Using the UNA Feature The UNA feature records information from the eight most recent unanswered calls showing the date the time and the telephone number and name if provided of the calling party The ninth and later unanswered calls replace the first second and so forth in order so that your UNA list always hasthe eight most recent calls If the caller gets a busy signal the call is not considered unanswered Multiple calls from the same number are listed only once Chapter 3 explains how to program your phone to support or suppress the UNA feature If you have unanswered calls a black dot appears next to the word UNA If the dot is blinking there have been eight or more such calls and the information from the next unanswered call will record over the oldest call in the list 12 15PM WED 5 UNA L DIR CLEAR OPTIONS To see the data for each unanswered call press UNA The resulting screen looks something like this
75. n out of band D channel call request When the call connects the digital set waits one second and then begins sending the additional numbers as tones on the B channel with a two second pause for each comma In the example the digital set sends the voice mail access code pauses for two seconds while the system switches to voice mail and then sends the callers voice mail password 8247629 99 2502 Calling Number Voice mail 2 second pause password 4 second pause Voice mail access Use this feature for any call requiring multiple number entry For example use the feature to Connect to an alternative public network using the access number and then send the number of the person you want to call Send the sequence of numbers needed to connect to a private network number Navigate your way through a call answering system that requires you to respond to anumber of voice menu options To change or cancel the one touch number currently stored on a one touch button follow these steps EL ONE TOUCH SELECT ASSIGN KEY The indicators for previously assigned one touch buttons will be green 2 Presstheone touch button whose number you wish to change or cancel The ENTER DIRECTORY NUMBER screen appears showing the currently assigned number ENTER DIRECTORY NUMBER DN 8247629 99 2502 12 If the number stored on the one touch button is more than 16 digits a right arrow gt appears at the end of the line
76. ndset mode or automatically enter handsfree operation based on the configuration choice recorded with your telephone service provider Please note this is different from One Touch buttons for placing calls which is described later in Chapter 2 This guide assumes that handsfree operation is automatic when you press an idle CA that is onetouch is yes If your installation is different then to get dial tone after pressing an idle CA you must either press SPKR for handsfree operation or lift the handset The 585 9924 has a speaker and microphone built in to utilize handsfree operation The 585 9912 has a speaker without a microphone which allows you to use listen only functions such as onhook dialing message retrieval and group listening To make the best of handsfree mode you should be sure that the MIC OFF key feature is active on the button at the upper right of the array lt SRS 9924 AINO WOLSND 3S Placing Handset Calls If you are already talking on another call Receiving Handset Calls The CAS LED flashes green Placing Handsfree Calls lt SRS 9924 gt A handsfree call uses the integrated microphone and speaker instead of the handset Pick up the handset This should automatically give you a dial tone if not press the idle Call Appearance CA you wish to use Dial the desired number Converse with the called party then hang up End the call by pressing the button in the
77. ng on another line 5E CUSTOM ONLY Assigning a Leased Network Access Code Delimiter To select the ringer mode enter Ringer Service Mode then choose option 4 EMI EZ RINGER PATTERN MODE MUTE RING TER m X 2 8 Z 1 MUTE RING 2 ONE RING SELECT 1 2 3 Press the desired option then ENTER The following screen is shown MUTE RING COMPLETED Using the NI 5E Custom Terminal Set Up Before you can dial a leased network number or program a one touch button to dial such a number you mus assign one of your multifunction button as a leased network access code delimiter key To assign one of the multifunction buttons as the delimiter key for entering leased network access codes follow these steps 1 ENTER USER CODE MODE SELECT ASSIGN KEY The indicator of any onetouch buttons you have assigned and the MIC OFF key if activated turn red 2 Press the multifunction button you have chosen to be the delimiter key and then press ENTER The indicator for the button you have chosen turns green and its number appears on the display dfraes euu FS IN Busy CALL ANNOUNCE INTERCOM If you have previously assigned a button as the delimiter key its indicator turns green when you complete step 2 You havetwo choices at this point Ifyou pressa different button and press ENTER the indicator of the previously assigned button goes off and the indicator of the new b
78. o one phone can also appear on another phone which can then share the use of that line Figure 1 8 showsa digital set whose primary DN is 747 3456 with two additional CA buttons assigned that same number The telephones secondary line is 747 7890 which has two appearances Figure 1 8 Example Line Assignment SRS 9924 CALL INFORMATION DISPLAYS In the illustration this set also has a button assigned to the number 747 3482 This could for example be a shared line using someone elses primary DN MIC OFF CE cea c3 3482 cma coe d coe d come d oe d oe 2m 26 7890 u If your DN is 747 3456 the first three multifunction buttons on your digital set have been assigned that number you can have up to three calls at the same time using that single DN though you can talk on only one at a time For example if you have no calls in progress and someone dials 747 3456 your telephone rings and the LED for the first CA button associated with 747 3456 flashes green You can answer the call by pressing that CA button and picking up the handset The LED turns steady red After answering the call you can pressthe second 741 3456 CA button to originate another call The first call is automatically put on hold If another call comes in you can press the third CA button representing 747 3456 to answer the third call The second ca
79. oad For SPM feature activators 18 19 and 20 should be used XINO IN Fujitsu Terminal Equipment Terminating Resistors TR Settings Termination Timing Single Unit Installations Distance between the NT1 and the terminal is up to 230 ft Fujitsu ISDN phones have a Terminating Resistor TR switch on the back of the set The options are ON and OFF Note The default setting for the Fujitsu TR switch is the OFF position Fujitsu TRS are equivalent to 100 Ohms in the ON position Refer to the following sections for TR setting recommendations Many 15 have settings available to turn Termination ON or OFF If the setting is ON they may also have settings to select either 50 or 100 Ohms Sometimes these settings are accomplished via switches other times they are done with jumpers Follow the manufacturer instructions to set the Termination to ON or OFF as needed NT15 may also have a timing setting with the options FIXED or ADAPTIVE On some 15 the options may be labeled PB or PB is equivalent to FIXED and PTP is equivalent to ADAPTIVE Timing settings in the following discussions are based on NT1 manufacturer recommendations Use these settings if your NT1 has a timing option The TR switch on the Terminal Equipment should be OFF The TR switches on the should be set at On 50 Ohms NTI timing should be set to ADAPTIVE or PTP NT1 TR 50 Ohms Terminal
80. phone company hasan individual billing structure for ISDN lines and features You will find definitions of the terms used in each configuration listed below Following the definitions you will see a terminal template for each solution package The template showsthe features call buttons that will appear on your set if you select that solution package Depending on your needs one or more of these packages may be suitable If you do not find a solution set that meets your needs exactly please select the one that meets most of your needs and discuss the other options you need with your telephone company representative when you order service Be sure to reference the correct ISDN Ordering Code in your discussion with the telephone company If you have any questions about the Fujitsu ISDN Ordering Codes please call your equipment supplier Assistance is also available at the Fujitsu Technical Support number 1 800 228 ISDN Definitions DN Directory number or telephone number CA Call appearance of a telephone number Call button A button available for a voice call CFD CFB Call forwards incoming calls to a preassigned destination number when you dont answer or when your line is busy set up at service subscription Callforwardsincoming calls to a number you Select activated by user when needed MSG Message Waiting in your telephone company provided voice mail Conference Allows you to ma
81. rate the templates until printing is complete As an alternative to printing you may print type or write in the needed designation on the template Additional templates may be purchased from your distributor or from Fujitsu Any loose materials must be removed before placing the template in the laser printer Failure to remove loose materials may result in a paper jam in the printer Templates are fed via the automatic or manual feed trays Please address questions about the program to FN C TAC at 1 800 228 ISDN The handset modular plug is located beneath a cover Insert a pointed object into the notch and pry the cover off to remove the plug The opposite end of the handset cord plugs in beneath the terminal Wall Kit The terminal is attached to the wall by l Attaching the mounting kitto the wall asshown in the illustration Three screws hold the terminal mount and two screws hold the optional ABM mount 2 Connecting the lower hook of the wall kit to the bottom of the terminal 3 Connecting the upper hook of the wall kit into the slot on the bottom of the terminal ABM Mounting kit Mounting kit Figure 6 3 Mounting Kit Lower hook NI 5E Custom Terminal Accessories WIOISND JS IN ROM Cartridge The ROM cartridge is located on the bottom of the terminal To replace the cart
82. rds personal ID numbers and voice mail access codes You can store a code on itsown one touch button or you can include special codes as part of a single one touch number See Chapter 3 for instructions The Call Announce Intercom feature is a convenient way to screen incoming calls then announce the call to the intended recipient The screener places the incoming call on hold uses a designated DN to announce the call to the recipient via intercom and may then transfer the call The screener can also use this feature to deliver a message This procedure describes a typical sequence for announcing a call by intercom The procedure addresses the call screener since the call recipient has little to do The only action possibly required of the recipient is described in step 3 The procedure also assumesthat both the screener and the call recipient have a Fujitsu digital set although only the recipient must have one If the call screener has some other telephone set the exact procedure may be different Using the Terminal eu This procedure is by no means the only way that you can use Call Announce Intercom To announce a call by intercom follow these steps 1 Press the DN designated for Call Announce Intercom The intercom DN indicator lights normally 2 Dial the extension of the call recipient The recipient s terminal sounds an alert tone immediately answers the call and activates the interco
83. referred to as generic SPID format is likely the format used by your service provider Note The generic SPID format consists of 14 digits 10 digit DN 4 digits usually 0101 The first component is the main telephone number of the terminal including the area code For example 9197962000 The most frequently assigned SPID will be the following NPA NXX XXXX 0101 On the DMS NI 1 at initial installation and after the SPM download it may be necessary to change the settings in the terminal to allow proper installation Please read the section on NI 5E Custom Terminal Installation euu WOISND 36 IN configuration types CACH or EKTS and the instructions on how to change the terminal settings for proper operation If your service provider has not supplied a SPID to you try this format shown above If it does not work contact your service provider or System Administrator Occasionally if the switch is very busy the download may be delayed for a short time The terminal will continue to request a download until it is successful or until it receives a message from the switch indicating that a manual configuration is needed The terminal also supports two other functions associated with parameter downloading 1 Service Profile Change Notification If you request a change to your ISDN service configuration when that change is completed in the central office the switch typically no
84. ridge 1 Remove the screw holding the cartridge 2 Pullthe cartridge from the housing Be sure to note the orientation of the cartridge 3 Place a new cartridge in the receptacle and replace the screw Figure 6 4 ROM Cartridge ROM Cartridge ENTERING TEST MODE APPENDIX A TESTING Theterminal hasa self test mode that performs tests which include the following LED test Key test Tonetest LCD test Memory tests NTI line test To enter test mode follow these steps 1 Unplug the ISDN line from the LINE jack orthe power plug from the 48 V DC jack if you are using the DC power supply 2 Press and hold down both 1 and 4 on the numeric keypad as you reapply power Keep them down until the automatic LED test begins The LED test is described in the next section While the test is running this screen is displayed SELF TEST LED When the LED test is complete this screen appears SELF TEST KEY TEST The set cannot originate or receive a call during the self test You exit test mode by removing power and then reapplying it APPENDIX A E NI 5E Custom Appendix Terminal Testing gt xipusddy wond 3s IN PERFORMING TESTS LED Test Key Test
85. s These softkey functions are explained in the following chapters UNA Chapter 2 Chapter 2 CLEAR Chapter 3 OPTIONS Chapter 3 ENTER Chapter 3 Other names and functions for these keys are explained in various contexts throughout the text 5E CUSTOM ONLY CHAPTER 2 USING THE FUJITSU TERMINAL LINE When your line was installed choices were made PARAMETERS on three important switch parameters that affect E your call handling and the LEDs associated with your lines Ringing Preference Ringing preference affects what happens when you have at least one idle Call Appearance and an incoming call flashing on another CA When you pick up the handset or press SPKR the phone can automatically connect you with an idle CA giving dial tone or with the incoming call Your phone will consistently pick up an idle CA ofthe incoming call based on the configuration choice recorded with your telephone provider When preference is yes the incoming call is chosen Using the Terminal Ringing If the set is programmed at the switch to pick the Preference first ringing Call Appearance picking up the Choices handset connects you immediately with the incoming call This preference setting is called RING preference If the set is programmed to pick the first idle Call Appearance picking up the handset gives you a dialtone In this case you must pressthe flashing green Call Appearance button and pick up the handset or press SPK
86. s MIC OFF to turn it back on the LED goes dark The microphone now picks up your voice You can turn off the microphone by pressing MIC OFF allowing you to hold a private conversation with others in the room Pressing MIC OFF again turns the microphone back on Note If the MIC OFF feature is not active on the upper right corner multifunction button the microphone is always on Pick up the handset Your call continues without interruption The handsfree speaker and microphone are turned off To call someone in a leased network from outside the network you must enter an access code Also you must have some way of indicating to the ISDN switch that the numbers you are entering represent aleased network access code You accomplish this by entering a delimiter See Chapter 3 regarding how to assign one of your multifunction buttons as the leased network access code delimiter key Enter all numbers before you pick up the handset or press the SPKR button 1 Dialthe number ofthe person you want to call 2 Pressthe access code delimiter button A colon appears on the screen after the number 3 Dialtheleased network access code The access code appears on the screen after the colon 4 To start the call pick up the handset or press the SPKR button Your digital set automatically sends the entered numbers and code to connect to the leased network number Using the Terminal Method 2
87. s call you and note the number displayed on the first line of the LCD Input the number exactly as it is displayed The set supports up to three numbers for screeners To have more than three screeners use as a wild card For example entering 919 926 311 allows both the DNs 3112 and 3115 to activate the intercom Remember however that all other DNs from 3110 to 3119 would also activate the intercom To guarantee that DNsare always available for Call Announce Intercom the System Administrator should Allocate one DN on the digital sets of both recipients and screener for outgoing calls At the conclusion of selecting buttons for Call Announce Intercom this screen appears SUPPORTED SELECT ALL COMPLETED 1 Press ENTER If one or two way intercom is enabled the screen displays the enabled mode plus the authorized DN as shown below TWO WAY TURNED ON 919 926 3112 Using NI 5E Custom Terminal Set Up dfraes euu JS IN Bush If no telephone numbers have been programmed in the Call Announce Intercom feature is disabled and the screen displays NON SUPPORTED INTERCOM FEATURE 1 NON SUPPORTED To program the first number and enable Call Announce Intercom go to step 2 2 18 Z TER 1 WAY 2 TWO WAY INTERCOM 3 TURN OFF SELECT 1 3 3 Press 1 or 2 then ENTER A screen appears showing your choice and prompting for an authorized DN TWO WAY SELECTED 1 ENTER TE
88. sing the NI 5E Custom Terminal Set Up 5 euu woysnd JS IN Busy UNANSWERED CALL LOGGING UNA If enabled this feature records information about incoming calls that were not answered at this phone Enabling the UNA Feature 1 LZ PRIVATE DATA CLEAR 1 YES 2 gt 2 Press 1 then ENTER to clear all data Or Press 2 then ENTER to retain all data If you choose 1 this screen appears PRIVATE DATA CLEAR COMPLETED To return to normal operation press OPTIONS For each unanswered call up to eight the set records the date and time of the call plus the telephone number of the calling party The ninth and later unanswered calls replace the first second and so forth in order so your UNA list alw ays has the most recent eight If the caller gets a busy signal the call is not considered unanswered If the set receives a call from a number already on the UNA list the latest call is recorded and the earlier call is dropped from the list The set can be configured to record unansw ered calls for all lines designated lines or no lines Not Activated To enable unanswered call logging and select the type of UNA to be used follow these steps COS EE GIU If the follow ing screen appears the UNA feature is disabled UNA SERVICE MODE NON SUPPORTED To leave it as is press OPTIONS again UNA on AII Call Appearances UNA on Selected Call Appearances 2 To enable
89. t or press the speaker button To Switch To From Handsfree To switch to handsfree press SPEAKER and replace handset in cradle If multifunction button 30 is active as MIC OFF its LED must be dark to talk if its LED is lit press To switch to handset pick up handset To Change Call Volume With a CA active LED on press A repeatedly to increase volume press w repeatedly to decrease volume Volume is held until reset To Adjust Display When No Call is Active Press A repeatedly to increase contrast Press w repeatedly to decrease contrast To Use MIC OFF 9924 only To mute handset or the handsfree microphone press MIC OFF LED lights Press again to turn microphone on LED goes dark To Program a One Touch Button 1 Press OPTIONS softkey 4 1 on the keypad then ENTER softkey 1 2 Press the button you want to make a one touch Do not reuse CA FA keys Or press an existing one touch button to change its recorded number 3 Dial the numbers you want that button to send 4 Press ENTER COMPLETED appears on display 5 To exit press OPTIONS Use the HOLD button to insert pauses CUSTOM COMMANDS FOR NI SYSTEM ONLY To TRANSFER a Call If your phone lacks a TRANSFER button ask your Systems Administrator how to transfer a call Lucent 1 Press TRANSFER 2 Another CA DN will be selected automatically and you will hear the dial tone 3 Dial third party 4 Press TRAN
90. t that point and reports by displaying an error code on the display for example SELF TEST MEMORY LINE TEST ERROR CODE 06 06 isonly one example Other codes may appear in its place if different errors are discovered Any error code display reflects an error condition to be handled by your System Administrator No other test requests are allowed during this test If any error is detected the test sequence stops at that point and reports by displaying an error code If all tests terminate successfully the following display shows on the LCD SELF TEST MEMORY LINE VOICE ALL GOOD To exit test mode remove power and reapply it Table B 1 Self Test Result Codes Display Message Test Result Action VOICE ALL GOOD ERROR CODE 06 All Other Codes Normal Line NT orterminal 1 Check ISDN line is not operational connection 2 Call Fujitsu Technical Assistance Terminal is not Call Fujitsu operational Technical Assistance APPENDIX A APPENDIX B ERROR MESSAGES Various messages are displayed to describe connection or command status Tables B 1 circuit switched and B 2 packet switched show connection status messages Table B 1 Connection Status Messages BCS Circuit Switched Cause Message Displayed Description 001 INVALID NUMBER Unassigned number 002 NO ROUTE No route to specific network 003 NO ROUTE No route to destinat
91. tch Hook or on a5ESS switch press DROP Then press the CA holding the original call This cancels the attempted transfer and retums you to the call Using the Terminal eu TRANSFER DMS 100 1 gt Transfers a call to another phone TRANSFER EWSD Transfers a call to another phone To transfer a call follow these steps 1 While still on the call press CONF The CONF button indicator lights up The call is put on hold and its CA indicator flashes red 2 Anidle CA DN is selected Dial the number of the person you want to transfer the call to If the person answers you can talk privately before completing the transfer f the line is busy or the person does not answer press the button in the handset cradle press SPKR if you are using handsfree mode Then press the flashing CA button to return to the original call Note To do a blind transfer where you do not talk to the person you are transferring the call to wait for the persons phone to ring press the TRAN button and hang up 3 After announcing the transfer press TRAN and hang up 4 Hang up the handset or in handsfree mode press SPKR You are disconnected from the call leaving the other two parties connected Note The DMS 100 N11 the transfer procedure is different On press CONF as the first step then follow the preceding instructions Note In Siemens installations transferr
92. tifies the terminal that a change has occurred The terminal then requests a download from the Sw itch to update its configuration This occurs automatically If you have used manual configuration to reassign features the settings that differ from the downloaded settings will be lost Note On a DMS100 NI 1 which supports SPM instead of parameter downloading if a Service Profile change is made in the switch it is necessary to manually request a download in order fora download ofthe new configuration to occur 2 The terminal provides a manual download function that allows you to request a download if you suspect that the information in the terminal may be corrupt Instructions for manual download are in the Key Attribute Section XINO IN NI ONLY LOADING OR MODIFYING NETWORK DATA after entering the SPID Configuration Types EKTS and CACH Note Do not change your SPID unless told to do 50 by your service provider In most cases digital sets will not work without the correct SPID number If the SPID number is wrong the set displays the message SPID NG Enter the correct SPID number then disconnect and reconnect power to make the set function normally This section explains how to use the KEY ATTR feature in menu mode to load or modify network data You must load network data with KEY ATTR if the set is connected to a switch that does not support the terminal downloading function If your set is connected to a
93. timing switches should be set to ADAPTIVE or PTP NT1 TR ON 100 Ohms Terminal Equipment TR OFF Terminal Equipment TR 2 OFF Terminal Equipment TR 2 ON Labeling the Set Figure 6 1 Digital Set Cover Removal CHAPTER 6 ACCESSO RIES To label the buttons on the set you must first remove the plastic cover over the front panel Insert a pointed object into the semi circular notch at the bottom middle of the plastic cover and lift the cover upward Shown in Figure 6 1 Below the cover is a template Write button labels on this template to show the directory numbers or features assigned to each button Then lay the template back on the front panel Reinsert the plastic cover Note A template printing accessory is available via the Fujitsu web site It is described on the following page ig NI 5E Custom Terminal Accessories IGJ s uoss 2y WIOISND JS IN Handset Figure 6 2 Handset Features Fujitsu has developed an application file using Microsoft Excel for Windows and Macintosh to assist you in printing the templates These files are available for no charge via our World Wide Web site at http ww w fnc fujitsu com The template that is shipped on the set is not designed for use with the printing program For use with the printing application Fujitsu has included one sheet of laser printer compatible paper templates in the box with Digital Set Do not sepa
94. ue bes Transit network does not exist 096 MANDATORY INFORMATION ELEMENT IS MISSING 097 MESSAGE TYPE Message not recognized by NON EXISTENT OR NOT switch IMPLEMENTED 099 INFORMATION ELEMENT Message not recognized by NON EXISTENT OR NOT Switch IMPLEMENTED 100 INVALID INFORMATION Coding structure not ELEMENT CONTENTS implemented 101 MESSAGE NOT COMPATIBLE WITH CALL STATE 102 RECOVERY ON TIMER Procedure underway due to EXPIRY timer expiration uesteitiemime eio etd Protocol error unspecified 127 INTERWO RKING Message meaning unknown UNSPECIFIED to switch APPENDIX 5E Custom Appendix Error Messages IGJ s bess w 40413 xipueddy uuo3sn 36 IN Table B 2 National Standardized Cause Values Cause Message Displayed Description 004 VACANT CODE Unused area or central office code 008 PREFIX 0 DIALED IN ERROR 009 PREFIX 1 DIALED IN ERROR 010 PREFIX 1 NOT DIALED 011 EXCESSIVE DIGITS RECEIVED Switch has truncated CALL IS PROCEEDING excessive digits and call is proceeding 26 MISROUTED CALL TO A PORTED NUMBER 051 CALL TYPE INCOMPATIBLE WITH SERVICE REQUEST 053 SERVICE OPERATION VIOLATED 101 PROTOCOL ERROR Call cleared due to THRESHOLD EXCEEDED excessive protocol errors Table B 3 Network Specific Cause Values Cause Message Displayed Des
95. umber are abbreviated as CA and DN Menus or screen displays appear as text in boxes 12 05PM FRI JAN 15 UNA L DIR CLEAR OPTIONS Actions that pertain to only a specific type of ISDN either National or Custom or to a particular phone system have the following format or symbols inserted These symbols appear in the section heading when the information applies entirely to that system orthey appear adjacent to a command where only a specific action applies to that system 5E Custom Only National ISDN Only Instructions pertaining to either NI only or 5E Custom only appear in a shaded area on the page For specific instructions for National ISDN these symbols are used SOE SSS Required for Lucent Systems lt 0 5 100 gt Required for Nortel Systems LEW SDS piinia Required for Siemens Systems Note 5ESS DMS 100 and EWSD are registered trademarks of Lucent Nortel and Siemens Information and Communication Networks respectively Features or instructions that pertain to only a specific terminal have the following symbols inserted H C g O 9 dj e Bu t 5 Q ul in Z 5 LL SJUBJUOD JO Y jeurue uio3sn 3s IN NSHMNJ lt 5 5 9924 gt Applies 585 2924 only lt 5 5 9912 gt Applies SRS 9912 only Softkeys The softk
96. utton turns green The number of the new button appears on the display f you press the previously assigned delimiter button and press ENTER you cancelthe button asthe delimiter key Its indicator goes out After you assign or cancel a button the screen looks like this DELIMITER KEY 17 COMPLETED If you have canceled a button the end of line 1 includes the word CANCEL Note The 585 2924 utilizes either two way or one way intercom The SRS 9912 utilizes one way intercom The Call Announce Intercom feature is a convenient way to screen incoming calls then announce the call to the intended recipient The screener places the incoming call on hold uses a designated DN to announce the call to the recipient via intercom and may then transfer the call The screener can also use this feature to deliver a message The Call Announce Intercom operates in one of two modes two way or one way intercom Two way intercom immediately activates the speaker and microphone of the called digital set allowing two way communication One way intercom activates only the speaker leaving the microphone of the recipients digital set turned off in the interest of privacy The recipient must press the MIC OFF button to respond to the call screener AINO WOLSND 3S Ringer Always On Figure 3 1 Call Announce Intercom Application Call Announce Intercom on Selected Buttons Call Announce Intercom allows you to specify which
97. y TRAN SFER FUNCTION KEY 3 HOLD FUNCTION KEY 4 Multi Assign Key CONF FUNCTION KEY 5 REDIAL FUNCTION KEY 6 SPEAKER DTMF keys 1 2 3 and 4 are reserved for test selection and not displayed on the LCD Tone Test LCD Test When you press 7 on the DTMF keypad the speaker sounds a Ringer Tone Each time you press the key the tone changes If you pick up the handset the ringing stops and a Busy tone is sent to the handset The LCD shows the following display SELF TEST RINGER TONE When you press the 2 on the DTMF keypad the LCD displays a pattern of dark characters Missing dots if any will be evident When you press the 3 on the DTMF keypad the LCD displays the first set of display characters supported by the set Press 3 again to display the rest of the supported display characters To exit from either test press any multifunction key softkey or DTMF key APPENDIX A NI 5E Custom Appendix Terminal Testing gt xipueddy wo3sn 3s IN Memory Tests Exiting Test Mode Pressing 4 on the numeric keypad starts an automatic sequence of tests performing memory and line tests in order The first of these tests writes to and reads from all RAM locations If any error is detected the test sequence stops a

Fujitsu SRS-9924-ABM Telephone User Manual

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