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Freecom Technologies FSG-3 Network Router User Manual

1. Freecom FSG 3 Storage Gateway Congratulations Congratulations on your purchase of the Freecom Storage Gateway FSG 3 The FSG 3 provides central network storage or Network Attached Storage NAS and a secure connection for multiple personal computers PCs to the Internet through an external modem If you are unfamiliar with networking and routing basics refer to Appendix B Networks and Routing Basics to become more familiar with the terminology and procedures used in this manual Freecom Technologies Germany www freecom com Warning All rights reserved The products named in this manual are only used for identifi cation purposes and may be trademarks or registered trademarks of the respective companies This device was designed for home or office use Warning This device is equipment complying with EN55022 class B Freecom Technologies is not liable for any damages that may occur from the use of a Freecom system All rights reserved We reserve the right to upgrade our products in keeping with technological advances 2005 Freecom Technologies 2 Table of Contents User manual General INFOrMAatiON esisiini iinis N page Precautionary MeASUIES cccccscscsscsssssesscessesesseesesoseessnneesesaesecesacaecoesanseseneases page 5 Chapter 1 Getting to KNOW your FSG 3 sissesssisssrsisesssasssesisssnsesscrstsscinnensetuesnasseainsasannonesiinasis page 8 Chapter 2 Before you Dei n
2. Changing the administrator password WAN or internet connection If available Date and time Users groups and folders 5 Connection methods Pow MS It is also wise to go on the internet to the Freecom site or Open FSG site and see there if you are using the latest firmware update Firmware updates solve problems and many new features are being added with each new release 5 3 Changing the administrator password For security reasons it is highly recommended you change the admin password To do this e Go to the configuration website of your FSG 3 e Log in with admin and the old password e Click on the Security section in the left menu e Click on the Administrator section in the left menu e Type in the old password and then enter the new password twice e Press Change password 5 4 WAN or internet connection setup Next to using the FSG 3 as a standalone router and NAS and connecting computers and switches and routers to the LAN ports there is also the option of connecting the FSG 3 WAN port to an existing router or straight to an internet modem 27 Freecom FSG 3 Storage Gateway 5 4 1 The FSG 3 WAN port connected to a router To first set up the FSG 3 your computer will have to be connected to a LAN port of the FSG 3 This can be changed in a later stage in the services SMB section Connecting the hardware 1 Connect a RJ45 cable to a LAN port of your router 2 Connect the other side of the c
3. option When the Run dialog opens type FSG_Name where FSG_Name is name of the FSG 3 set in the LAN section of the Connection menu of the configuration Press the OK button to continue Login as user or administrator FSG s root directory will appear You will see all of the configured shares A user can read and write to his specific folder the administrator has read write access to all folders To setup security and password protection please refer to the Configuration section of this manual To setup a printer see the External USB devices section FSG 3 can be accessed by multiple PCs simultaneously by following this step A drive letter can also be mapped to FSG 3 See point 3 From the previous step s Root Directory screen or the windows explorer use the pull down menu and click Tools and then select Map Network Drive The Map Network Drive program will run Select the drive letter you would like FSG 3 to assume from the Drive pull down menu Enter the FSG_Name share_name in the Folder field where FSG_Name is the FSG 3 Name set in the configuration section and share_name is the Shared Folder Name set You can also browse for the shared folder by pressing the Browse button and searching through the Entire Network and then the Microsoft Windows Network Once complete press the Finish button FSG 3 is now mapped to a drive letter
4. Accessing the FSG 3 from Mac OS X Chapter 8 Accessing FSG 3 Data from Mac OS X Mac OS X v10 3 x and higher In the Menu bar select Go gt Connect to Server The FSG 3 address is smb 192 168 1 1 You can also type smb FSG_NAME Factory default is smb FSG eeo Connect To Server Server Address smb 192 168 1 1 eo Favorite Servers a Click on Connect In the next window you have to select a shared folder Continue by clicking on OK SS SMB Mount Select a share Authenticate GOK 59 Freecom FSG 3 Storage Gateway In the next window your authentication is required When logging in as administrator you have access to all folders on the FSG 3 SMB CIFS Filesystem Authentication Enter username and password for FSG Workgroup Domain SUPPORT Username admin Password sesse C Add to Keychain Cane C After clicking on OK the FSG 3 will be mounted and an icon will be shown on your desktop 60 Attaching external USB devices Chapter 9 Attaching external USB devices 9 1 USB external device information Information on attached external USB mass storage devices can be found in the information section of the FSG 3 configuration pages The USB information is located under the Devices heading STORAGE GATEWAY gt Welcome Device Information gt Information Copyright USB Mass Storage Devices System Manufacturer Product
5. error Yellow LAN LED LAN 1 2 3 Steady yellow Fast Ethernet 100 MB s Erratic flashing Possible collisions and the network OFF 10 MB s Ethernet Green WAN LED Steady green Link is active Erratic flashing Transmit or receive data OFF No connection error Yellow WAN LED Steady yellow Fast Ethernet 100 MB s Erratic flashing Possible collisions and the network OFF 10 MB s Ethernet 11 Freecom FSG 3 Storage Gateway Chapter 2 Before you begin This chapter describes how to prepare your computer network to connect to the FSG 3 and to the internet 2 1 Preparing Your Computers to connect to the FSG 3 To connect to the FSG 3 each computer on your network must have TCP IP Transmission Control Protocol Internet Protocol installed and selected as its networking protocol If a Network Interface Card NIC is already installed in your PC then TCP IP is probably already installed as well 2 2 Configuring Windows 98 SE and Me to work with the FSG 3 To be able to use your network and your FSG 3 you will need to install TCP IP manually and configure TCP IP on each networked computer Before starting locate your Windows CD you may need to insert it during the TCP IP installation process 2 2 1Installing the required Network Components To install or verify the necessary components for IP networking 1 On the Windows taskbar click the Start button Settings Control Panel 2 Double click the Network ico
6. Size Free Type Freecom Technologies FHD 2pro 111 8GBytes 111 7GBytes ntfs Version Devices Printer Devices Manufacturer Product Port Network Eng files EPSON USB Printer 9100 Hardware gt Services SATA Device Security Partition Size Free Type No device attached gt Connections Shutdown Logout 9 2 USB Mass storage installation To add additional storage to the FSG 3 please plug a USB mass storage device either flash disk by using a card reader hard disk or optical drive to one of the USB host ports Then switch on the external USB device The storage on the USB device should show up as a shared folder If you are using SMB windows file sharing this can take up to several minutes before your windows computer is aware there is a new folder If you are using a browser HTML to see your files you can press refresh This shared folder can be reached via FTP HTML and SMB Windows file sharing The folder will be mounted with read and write rights for all in the root directory You can set more restrictive rights after the device is connected Please read the chapter on user and group creation and setting folder rights Attention Optical drives e g DVD writers can only be used as read only devices Attention when connecting a card reader the flash disk has to be inserted in the card reader before connecting the card
7. the internet called DNS Domain Name System which translates human read able names such as www sharemydisk com to computer readable names such as 82 161 11 206 Everyone on the internet must have an IP address You don t need the human readable name but it helps tremendously if you want others to find you such as the case when you have a webserver running or want to show the pictures on your computer to your friends Many large organizations such as ISPs maintain their own DNS servers and allow their customers to use the servers to look up addresses The internet address classes Blocks of addresses are assigned to organizations by the Internet Assigned Numbers Authority IANA Individual users and small organizations may obtain their addresses either from the IANA or from an Internet service provider ISP You can contact IANA at www iana org The IANA gives out ranges of IP addresses based on classes There are five standard classes of IP addresses The five address classes are Class A Class A addresses can have up to 16 777 214 hosts on a single network They use an eight bit network number and a 24 bit node number Class A addresses are in this range 1 x x x to 126 x x x Class B Class B addresses can have up to 65 354 hosts on a network A Class B address uses a 16 bit network number and a 16 bit node number Class B addresses are in this range 128 1 x x to 191 254 x x Class C Class C addresses can have 25
8. this product Try pressing the power button longer If the error persists you have a hardware problem and should contact technical support Troubleshooting Troubleshooting the Web Configuration Interface If you are unable to access your FSG s Web Configuration interface from a PC on your local network check the following e Check the Ethernet connection between your PC and the FSG 3 using the ping utility as described in this chapter e Test the Ethernet cable by using a different cable e Make sure your PC s IP address is on the same subnet as the FSG 3 If you are using the recommended addressing scheme your PC s address should be in the range of 192 168 1 2 to 192 168 1 254 Refer to Verifying TCP IP Prop erties Windows or Verifying TCP IP Properties Macintosh to find your PC s IP address Follow the instructions to configure your PC Attention If your PC s IP address is shown as 169 254 x x Recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server These auto generated addresses are in the range of 169 254 x x If your IP address is in this range check the connection from the PC to the FSG 3 and reboot your PC e If your FSG s IP address has been changed and you don t know the current IP address clear the FSG s configuration to factory defaults This will set the FSG s IP address to 192 168 1 1 This procedure is explained in Restoring
9. 192 1680 Search domains 1921680 The panel is updated to show your settings which should match the values below if you are using the default TCP IP settings that FREECOM recommends e The IP Address is between 192 168 1 2 and 192 168 1 254 e The Subnet mask is 255 255 255 0 e The Router address is 192 168 1 1 If you see different values restart your Macintosh or you may need to switch the Configure setting to a different option then back again to Using DHCP Server 2 6 Getting on the internet Ifyou do not have an internet account yet but you require access to the internet you will need to contract with an Internet service provider ISP for a single user Internet access account You can use both DSL or cable connections You will require a separate modem for your type of Internet access These modems are usually gotten with your internet connection from your ISP You can then connect the WAN port of the FSG 3 directly to the modem To install the FSG 3 you will need some information from your ISP Please make sure you have this information on hand How to setup your internet account in your FSG 3 is described in more detail further in this manual 17 Freecom FSG 3 Storage Gateway 2 7 Internet configuration information For a single user Internet account your ISP supplies TCP IP configuration infor mation such as IP address subnet mask and default gateway and VPI and VCI multiplexing information Your ISP
10. Here you can setup your connection to the local network Options Description IP address This is the IP address your FSG 3 uses in your LAN IP subnet mask This is your subnet mask Workgroup This is the name of the workgroup where your FSG 3 is located Router name Name of the FSG 3 in the LAN This name can be used to access the web configuration e g http FSG instead of using the IP address This makes it easier for the user to access the web interface 51 Freecom FSG 3 Storage Gateway 52 STORAGE GATEWAY 6 5 2 WAN Connecti gt Welcome LAN Connection Information Hardware IP address 192 168 1 1 p sarrias Nunen 255 255 255 0 Security Msome CONANA Workgroup MSHOME LAN Router name FSG WAN a Attention If you change the subnet you have to renew the IP address of your computer WAN Options VPN Apply Shutdown Logout on Here you can setup your connection to the internet or different network Options Run DHCP client Run DSL client Login Password Retype password Dial on demand Idle time in seconds Use fixed IP address Subnet mask Default gateway Description Run the DHCP client If the WAN port is connected to a DHCP server for instance to another router you will need to setup the WAN connection with this option If the WAN port is connected to a DSL or cable modem directly you often need to specify data given to you by your provider This option
11. Macintosh 20 If you were using your computer directly attached to your modem to access the internet you may need to collect configuration information from your compu ter so that you can use this information when you configure the FSG 3 If your ISP provided this information to you on paper or provides the configuration data dynamically you do not require this information To get the information you need to configure the gateway for Internet access 1 From the Apple menu select Control Panels then TCP IP The TCP IP Control Panel opens which displays a list of configuration settings If the Configure setting is Using DHCP Server your account uses a dynamically assigned IP address and you do not need any more information Please close the dialog and continue installing your computer and FSG 3 If an IP address and subnet mask are shown write down the information If an IP address appears under Router address write down the address This is the ISP s gateway address If any Name Server addresses are shown write down the addresses These are your ISP s DNS addresses If any information appears in the Search domains information box write it down Change the Configure setting to Using DHCP Server Close the TCP IP Control Panel 2 8 Restarting the Network Once you ve setup your computers to work with the FSG 3 you must reset the network for the devices to be able to communicate correctly 1 Turn off the FS
12. Transfer Unit In Bytes Answer ICMP packets This will allow others to ping the host It is good for ping etc debugging but it can be asecurity hazard Enable exposed host Enabling this will allow one PC on the LAN to act as if it bypasses the firewall completely and has a direct con nection to the internet Attention An exposed host is computer that virtually has a direct connection to the internet This is a big security risk not only to this computer but to the whole LAN IP address Exposed host IP address Enable hardware This will enable you to set the MAC address of the WAN address cloning connection so it matches the address your ISP authenti cates by MAC address This isthe MAC address your WAN port will be cloned to Open SBM CIFS on This will open SMB CIFS for the WAN port Only needs to WAN port be enabled when the FSG 3 is used behind a router 53 54 FReecCoM STORAGE GATEWAY gt Welcome WAN optigns gt Information Hardware These are options for experts Only change them if you know what you are doing Services gt Security MTU for DSL only 11492 Bytes Connections LAN I answer ICMP packets ping etc ESAN F enable exposed host WAN Options IP address VPN Attention n exposed host is computer that virtually has a Shutdown direct connection to the internet This is a big security risk not Logout only to this computer but to the whole LAN I enable hardware a
13. an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help 73 Freecom FSG 3 Storage Gateway Certificate of the Manufacturer Importer It is hereby certified that the Freecom Storage Gateway has been suppressed in accordance with the conditions set out in the BMPT AmtsblVfg 243 1991 and Vfg 46 1992 The operation of some equipment for example test transmitters in accordance with the regulations may however be subject to certain restrictions Please refer to the notes in the operating instructions VCCI Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market and has been granted the right to test the series for compliance with the regulations Voluntary Control Council for Interference VCCI Statement This equipment is in the second category information equipment to be used in a residential area or an adjacent area thereto and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas When used near a radio or TV receiver it may become the cause of radio interference Read instructions for correct handling The firmware source code As described in the GPL the firmware source code is available for download and alteration via our w
14. and web support Freecom Product Warranty period Classic amp Internal Series 1 year Two years in Europe FS amp FX Series 1 year Two years in Europe FHD Series 1 year Two years in Europe FSG xxx 1 year Two years in Europe MediaPlayer xxx 1 year Two years in Europe DVB T USB Stick 1 year Two years in Europe USB Floppy Disk Drive 1 year Two years in Europe USBCard Pro 1 year Two years in Europe USB 2 0 CardReader 1 year Two years in Europe DAT amp LTO Drives retail 3 years DAT S Kits 2 years GB
15. be automatically forwarded to if they want to reach external sites This address should usually be the FSG 3 itself unless a different gateway is running 43 Freecom FSG 3 Storage Gateway Domain name server IP address range IP release time STORAGE GATEWAY The IP address of the DNS server the clients should query This should be the FSG 3 IP address or an other DNS system The range of IP addresses the DHCP server can use The time between refreshing IP addresses given to DHCP clients Welcome Information Hardware gt gt Services DHCP Server Dynamic DNS HTTP Server FTP Server SSH Server Forwarding Security Connections Shutdown Logout vrev 6 3 2 Dynamic DNS DHCP Server start DHCP server Subnet mask 255 255 2550 Gateway fa216811 Domain name server f9216811 IP address range fisz1681 200 to fiszi681250 IP release time 12 hours Apply Dynamic Domain Name System gives the ability to provide an official DNS name such as www yourname com to the dynamic IP address you have gotten from your ISP You will need to register at one of the listed providers Please see their websites for further details Options Run dynamic DNS client Service Host Username Password Retype password Description Check this if you want to enable the Dynamic DNS client Several different Service providers are supported These are dyndns org dtdns com no ip com Register at t
16. be lost after formatting After you have read the warnings please re affirm you wish to format the drive by selecting the appropriate radio button and press the Format Hard drive button Attention Pressing the button below will destroy all data on the hard drive Please make a backup first Attention Please remove all USB Mass Storage devices before formatting the drive Otherwise all attached USB mass storage devices will be formatted as well Attention Prevent all device activity during formatting FReEeCOM Storace GareWay Harddrive Attention Prossing the button below will destroy all data on the harddrive o make a backup firsti Secunty Attention Please remove all USB Mass Storage devices before Attention Prevent all device activities di T 1 am sure to formate the disk i Formet harddrive fl 1 Freecom FSG 3 Storage Gateway 6 2 8 Update Firmware Here you can update the firmware New firmware usually fixes bugs and adds additional features to your FSG 3 Check on www freecom com if new firmware updates are available for the Freecom Storage Gateway Freecom will release new and updated firmware on a regular basis It is also possible to obtain the source code and create your own firmware Attention Changing the source code of the firmware is at your own risk Download the firmware file and click on Browse to select the file Click on Update firmware to start the update Attentio
17. control for all file retrieval systems FTP HTTP and SMB is based on either group or user access rights Access permissions can be set or removed using these menus e Pressing the New button gives you a dialogue to add new users e Selecting a user and pressing the Properties button will allow you to edit the user settings e Selecting a user and pressing the Delete button will delete the user FReEecOmM Storace GaTEWay Welcome Users Information Hardware User name User name Services C Michael C Peter Security C Elisabeth C Susanne Users Groups Properties paee Folders E EAEE Attention Deleting users also deletes all their data aa Connections Shutdown Logout X Configuration options explained Adding a new user Options Description User name Place the login name here Password Please enter the user password here The password is case sensitive That means word is something differ ent from Word Retype password Please retype your password to be sure you typed it correct the first time FREECOM STORAGE GaTEWayY Welcome Add New User gt Information Hardware User name Walter Services Password eoccece gt Security pease eter Retype password eccccce Groups Folders Apply Administrator Connections Shutdown Logout 6 4 2 User Groups The access control for all file retrieval systems FTP HTTP and SMB i
18. for the chosen station is included as part of the message so that only the station with this IP address responds to the ARP request All other stations discard the request The station with the correct IP address responds with its own MAC address directly to the sending device The receiving station provides the transmitting station with the required destination MAC address The IP address data and MAC address data for each station are held in an ARP table The next time data is sent the address can be obtained from the address information in the table Ethernet Cabling There are two different types of cabling for Ethernet networks Originally they used thick or thin coaxial cable but most installations currently use unshielded twisted pair UTP cabling The UTP cable contains eight conductors arranged in four twisted pairs and terminated with an RJ45 type connector There are 2 types of RJ 45 cables available today the Media Dependent Interface MDI cable and the Media Dependent Interface Crossover MDI X cable The first cable is used to connect routers to PCs and the second to connect PCs directly to PCs The sent and receive wires are switched from beginning to end in the crossover cables Some Ethernet switch products such as the FSG 3 are able to sense the polarity of aconnection and automatically adapt to the proper cabling type Cable Quality A twisted pair Ethernet network operating at 10 Mbits second 10BASE T will
19. guest account is open to anyone and can immediately be used or setup from the FSG Assistant 5 The admin account can be used to configure the FSG 3 Username admin Password admin 21 Freecom FSG 3 Storage Gateway Chapter 4 Freecom Storage Gateway Assistant Please make sure you have you have setup your network as described in the Before you begin chapter The Freecom Storage Gateway Assistant helps you to find any FSG 3 in your network When run it shows you all the FSGs available in your network and helps you to install them as print servers or network folders You can also configure basic settings with the FSG Assistant and easily find the configuration website The FSG Assistant works on Windows OS only All functions of the FSG Assistant can also be done manually Please look at the Configuration chapter for more information 4 1 How to start the FSG Assistant Please insert the CD you found in the box of the FSG 3 It contains much valuable software including the FSG Assistant Once inserted the CD should start a menu automatically If this is not the case please run through the following steps 1 Open Windows Explorer 2 The left view should show you folders If not please click on the folder button located in the button bar 3 Select My Computer and click on the CD player you placed the CD in 4 Click on Install Software gt FSG Assistant 4 2 FSG Assistant functions Freecom Storage Ga
20. may also provide other login information such as User Name and Password in the case where the PPPoE or PPPoA protocol is required With a typical account much of the configuration information is dynamically assigned when your PC is first booted up while connected to the ISP and you do not need to know that dynamic information In order to share the Internet connection among several computers your FSG 3 takes the place of the single computer and you need to configure it with the TCP IP information that the single computer would normally use When the FSG s WAN port is connected to the modem the FSG 3 appears to be a single computer to the ISP The gateway then allows the computers on the local network to use a single user account to access the Internet through the broadband modem The method used by the FSG 3 to accomplish this is called Network Address Translation NAT or IP masquerading 2 7 1 Login Protocols Some ISPs require a special login protocol in which you must enter a login name and password in order to access the Internet If you already log in to your Internet account by running a program such as WinPOET or EnterNet then your account uses PPP over Ethernet PPPoE When you configure your FSG 3 you will need to enter your login name and password in the FSG s configuration menus After your network and FSG 3 are configured the FSG 3 will perform the login task when needed and you will no longer need to run the login
21. outside FSG 3 WAN internet IP address assigned by your ISP Broadcast Address This address is used to ask all computers on a subnet at once Subnet Mask This is the subnet mask gotten from your ISP Cable Attached This shows if the cable is attached or not LAN Port Hardware Address Shows the MAC address or physical address of the port IP Address Your inside FSG 3 LAN internet IP address Broadcast Address This address is used to ask all computers on a subnet at once Subnet Mask This is the subnet mask you setup for your network 36 Configuration options explained 6 1 5 Log files If you encounter problems with you FSG 3 you can use the log file recording option to locate the issue The FSG 3 offers several log files for different software components e g Kernel DSL Connection DHCP Server etc FReEeCOM Storace GareWay Log Files F Start log file recording Note Do only switch on if you encounter problems This will sometimes prevent the harddrive to spin down 1 Klogd started BusyBox v1 00 2005 03 29 09 2260000 cl root lindev gcc version 3 3 2 lixx revision 1 5 Freecom Platfors on Aug 10 10 10 41 kernel memtable init DSL Connection ss DHCP Server PE 37 eecom FSG 3 Storage Gateway 6 2 Hardware menu In this menu all hardware related software can be saved and restored You can set the FSG 3 time here as well It is possible to save and restore all user settings of
22. the Default Configuration and Password in this chapter e Make sure your browser has JavaScript enabled e Try quitting the browser and launching it again e Make sure you are using the correct login information The factory default login name is admin and the password is admin Make sure that CAPS LOCK is off when entering this information Both the username and password are case sensitive If the FSG 3 does not save changes you have made in the Web Configuration Interface check the following e When entering configuration settings be sure to click the APPLY button before moving to another menu or tab or your changes are lost Click the Refresh or Reload button in the Web browser The changes may have occurred but the Web browser may be caching the old configuration 67 Freecom FSG 3 Storage Gateway Troubleshooting the ISP Connection 68 If your FSG 3 is unable to access the Internet you should first determine whether you have an ADSL link with the service provider The state of this connection is indicated with the WAN LED on the modem you were provided with your ADSL account If disconnecting telephones does not result in a green WAN LED the problem may be one of the following Check that the telephone company has made the connection to your line and tested it Verify that you are connected to the correct telephone line If you have more than one phone line be sure that you are connected to the line with the ADS
23. the FSG 3 Please backup your user settings to a different storage location than the FSG 3 after installing the FSG 3 FRECCOM STORAGE GaTEWay Welcome Hardware Information Hardware Here you can Save Configuration Soke g e Save and restore all configuration information Restore Configuration e Adjust the Date amp Time Reset Configuration e Format the internal harddrive Date amp Time Harddrive Update firmware FSG Health Services Security Connections Shutdown Logout rev vv 6 2 1 Save Configuration In this menu you can save the current configuration file on your computer FReEeCOM StoraGe GaTEWay gt Welcome Save Configuration gt Information Hardware Save current configuration file on your computer Save Configuration m Save Configuration Restore Configuration Reset Configuration Date amp Time Harddrive Update firmware FSG Health Services Security Connections Shutdown Logout rev v After pressing the button you will be asked where you want to backup the configuration file Please select a location and press save Configuration options explained 6 2 2 Restore Configuration This menu lets you restore a previously saved configuration file FREECOM Restore Configuration F Remove all users that are not listed in the new configuration file This also removes all their data New configuration file Durch
24. use There are nolimitations on what you can delete for instance You might accidentally delete something that is required for the FSG 3 to run Of course you can still recover your FSG 3 using the FSG Assistant but we recommend for this reason to create a normal user account or use the guest account for the day to day business 5 6 2The guest account The guest account is setup to be accessible by anyone It has its own folder where it has all rights If you are the only one working on the FSG 3 or you do not mind sharing your files with any other users of the FSG 3 you can use this account If you are working in an environment where some of your files are private we suggest you create an account per user All users will still have access to the guest account even if they log in with their own user name the shared folder but they will now also have their own private storage space The admin account always has rights to all folders If you want to have folders where some have rights and some not you can use the groups and folders settings described later in this chapter Since the guest account is open to anyone it can also be a security risk if you open any services FTP SMB SSH HTML to the internet or even for your internal network 31 Freecom FSG 3 Storage Gateway 5 6 3 Creating a new account How to create a new account is described in the Users section of the Configuration options explained chapter When you cr
25. 11111 11111111 00000000 255 255 255 0 Equals 11000000 10101000 10101010 00000000 192 168 170 0 As a shorter alternative to dotted decimal notation the netmask may also be expressed in terms of the number of ones from the left This number is appended to the IP address following a backward slash as n In the example the address could be written as 192 168 170 237 24 indicating that the netmask is 24 ones followed by 8 zeros 77 Freecom FSG 3 Storage Gateway Subnet Addressing 78 You can see that even with a Class C address there are a large number of hosts per network It would be a very inefficient use of the amount of IP addresses to supply every LAN with so many IP addresses A smaller office LANs does not have that many devices A more efficient technique is known as subnet addressing Subnet addressing allows us to split one IP network address into smaller multiple physical networks known as subnetworks Some of the node numbers are used as a subnet number instead A Class B address gives us 16 bits of node numbers translating to 64 000 nodes Most organizations do not use 64 000 nodes so there are free bits that can be reassigned Subnet addressing makes use of those bits that are free A Class B address can be effectively translated into multiple Class C addresses For example the IP address of 172 16 97 235 would be interpreted as IP network address 172 16 subnet number 97 and node number 235 In additio
26. 4 hosts on a network Class C addresses use 24 bits for the network address and eight bits for the node They are in this range 192 0 1 x to 223 255 254 x Class D Class D addresses are used for multicasts messages sent to many hosts Class D addresses are in this range 224 0 0 0 to 239 255 255 255 76 Class E Class E addresses are for experimental use For each unique value of the network portion of the address the base address of the range host address of all zeros is known as the network address and is not usually assigned to a host Also the top address of the range host address of all ones is not assigned but is used as the broadcast address for simultane ously sending a packet to all hosts with the same network address Netmask The partitioning scheme separating the different address classes can be ex pressed by a netmask associated with the IP address A netmask is a 32 bit quantity that when logically combined using an AND operator with an IP address yields the network address For instance the netmasks for Class A B and C addresses are 255 0 0 0 255 255 0 0 and 255 255 255 0 respectively For example the address 192 168 170 237 is a Class C IP address whose network portion is 192 168 170 When combined using an AND operator with the Class C netmask as shown here only the network portion of the address remains 11000000 10101000 10101010 11101101 192 168 170 237 combined with 11111111 111
27. Connections gt WAN Options and activate Open SMB CIFS on WAN port FREECOM Storace GareWay WAN Options These are options for experts Only change them if you know what you are doing MTU for DSL only fiage Bytes F answer ICMP packets ping ete enable exposed host e3 IP address gt Attention An exposed host is computer that virtually has a direct conpection to the internet This is a big security risk not Logout only to this computer but to the whole LAN F enable hardware adi MAC address F open SMB CIFS on WAN port e 5 To have HTTP and FTP access from outside to the FSG 3 you have to forward port 80 HTTP and port 21 FTP to the FSG 3 IP address This is the fixed WAN IP address assigned in step 3 e g 192 168 2 2 29 Freecom FSG 3 Storage Gateway See the manual of your router for detailed information how to forward ports 30 Make sure to activate the options Open HTTP server for the outside Open FTP server for the outside under Services in the FSG 3 configuration menu Remark DynDNS options of the FSG 3 will not work Please use the DynDNS options of your router 5 4 2 The FSG 3 WAN port connected to a modem To use the internet through your FSG 3 you will need to setup the FSG 3 with the configuration information provided by your ISP This information is de scribed in detail in the Getting on the internet section of the Before you begin chap
28. FSG 3 Storage Gateway 2 4 MacOS 8 6 or 9 x Beginning with Macintosh Operating System 7 TCP IP is already installed on the Macintosh On each networked Macintosh you will need to configure TCP IP to use DHCP 1 From the Apple menu select Control Panels then TCP IP The TCP IP Control Panel opens ss lt will be supplied by server gt 4 vill de supplied by server gt si lt willbe supplied by server gt lt will be supplied by server gt 2 From the Connect via box select your Macintosh s Ethernet interface 3 Fromthe Configure box select Using DHCP Server You can leave the DHCP Client ID box empty 4 Close the TCP IP Control Panel 5 Repeat this for each Macintosh on your network 2 5 MacOS X Beginning with Macintosh Operating System 7 TCP IP is already installed on the Macintosh On each networked Macintosh you will need to configure TCP IP to use DHCP From the Apple menu choose System Preferences then Network If not already selected select Built in Ethernet in the Configure list If not already selected Select Using DHCP in the TCP IP tab Click Save SVN S 16 Before you begin 2 5 1 Verifying TCP IP Properties Macintosh After your Macintosh is configured and has rebooted you can check the TCP IP configuration by returning to the TCP IP Control Panel From the Apple menu select Control Panels then TCP IP Cc 19216902 255 295 235 0
29. G 3 if it was on and then turn it on again and wait for the FSG 3 to restart This can take up to 30 seconds 2 Restart any computer connected to the FSG 3 2 9 Ready for Configuration After configuring all of your PCs for TCP IP networking and connecting them to the local network of your FSG 3 you are ready to access and configure the FSG 3 How to Install Chapter 3 How to Install 3 1 Hardware Installation Setup of the FSG 3 is performed using the following steps 1 Plug the FSG s power cord into a power outlet 2 Switch on DHCP on the PC a DHCP server is automatically on on the FSG 3 3 Connect the included Ethernet Cable into the Ethernet port on the rear of FSG 3 into one of the LAN ports 1 2 or 3 4 Connect the other end of the cable directly to the PC 5 Check the LINK ACT light on the UTP port you have connected on the FSG 3 If it is lit then your FSG 3 is connected properly 3 2 Install from the Application CD 1 Insert the Manual amp Application CD into your CD drive The Freecom start menu opens User s Manual Install Software Support Freecom Products In case the software does not open automatically please click on Start in the main directory of the CD 2 Click on Install Software and select FSG Assistant to begin the installa tion 3 Please run FSG Assistant or use an internet browser and browse to http fsg for further configuration or immediate use 4 The
30. L service Obtaining a WAN IP Address If your FSG 3 is unable to access the internet and your WAN LED is off or blinking blue you should determine whether the FSG 3 is able to obtain a WAN IP address from the ISP Unless you have been assigned a static IP address your FSG 3 must request an IP address from the ISP You can determine whether the request was successful using the browser interface To check the WAN IP address from the browser interface 1 2 Launch your browser and select an external site such as www freecom com Access the Main Menu of the FSG 3 at http 192 168 1 1 and click on the configuration icon Login using the admin account and your admin password Under the WAN section in the information menu check that an IP address is l shown for the WAN Port If 0 0 0 0 is shown your FSG 3 has not obtained an IP address from your ISP If your FSG 3 is unable to obtain an IP address from the ISP the problem may be one of the following Your ISP may require a login program Ask your ISP whether they require PPP over Ethernet PPPoE login If you have selected a login program you may have incorrectly set the Service Name User Name and Password See Troubleshooting PPPoE below Your ISP may check for your PC s host name Assign the PC Host Name of your ISP account to the FSG 3 in the WAN section of the Connections menu Your ISP only allows one MAC address to connect to Internet and may check for your PC
31. Product Size Free Type Version Freecom Technologies FHD 2pro 111 8GBytes 111 7GBytes ntfs Devices Printer Devices Manufacturer Product Port Log files EPSON USB Printer 9100 Hardware Services SATA Device Network Security Partition Size Free Type No device attached Shutdown Connections Logout Remark For S ATA devices to be recognized by the FSG 3 the FSG 3 needs to be shut down when connecting the S ATA device After booting the FSG 3 the S ATA device will then be recognized Freecom FSG 3 Storage Gateway 6 1 4Network Information Both LAN and WAN internet Network information is found here for the FSG 3 If you need the IP address of the FSG 3 please look for it here FReecom STORAGE GATEWAY Welcome Network Information gt Information Copyright WAN Port System Status inet Version Hardware Address 00 01 08 00 01 7D IP Address Broadcast Address Devices Network Subnet Mask Log files Cable Attached no Hardware Services PANEOUE Hardware Address 00 01 DB 00 01 7C oe IP Address 192 168 1 1 Connections Broadcast Address 192 168 1 255 gt Shutdown Subnet Mask 255 255 255 0 gt Logout WAN Port Status Shows the active status Hardware Address Shows the MAC address or physical address of the port IP Address Your
32. Properties After your PC is configured and has rebooted you can check the TCP IP configuration using the utility winipcfg exe 1 On the Windows taskbar click the Start button and then click Run 2 Type winipcfg and then click OK The winipcfg program lists among other things your IP address subnet mask and default gateway 3 From the drop down box select your Ethernet adapter The window is updated to show your settings which should match the values below if you are using the default TCP IP settings that FREECOM recom mends e The IP address is between 192 168 1 2 and 192 168 1 254 e The subnet mask is 255 255 255 0 e The default gateway is 192 168 1 1 2 3 Configuring Windows XP NT or 2000 to work with the FSG 3 To be able to use your network and your FSG 3 you might need to install TCP IP manually and configure TCP IP on each networked computer Before starting locate your Windows CD you may need to insert it during the TCP IP installation process 14 Before you begin 2 3 1 Installing or Verifying Windows Networking Components You must have an Ethernet adapter NIC the TCP IP protocol and the Client for Microsoft Networks installed You do not have to remove any other network components shown in the Network components window If you need to install the adapter please look at the instruction supplied with your adapter how to install the device To install or verify the other components 1 On
33. STORAGE GATEWAY gt Welcome Shutdown Information Hardware After pressing the button below the FSG starts the shutdown When all lights of the device are dark you can unplug the power Services Security Shutdown Dennections Shutdown Shutdown Reboot Logout 6 6 2 Reboot If you are experiencing problems with the FSG 3 it can be helpful to reboot the FSG 3 Pressing the Reboot button will reboot the FSG 3 56 Configuration options explained Freecom Connections Shutdown Shutdown Reboot Logout STORAGE GareWay gt Welcome Reboot Information Hardware Pressing the button below will reboot the FSG Services gt Security _ Reboot 6 6 3 Logout If you wish to leave the configuration menu please press logout Attention Always press logout if you are working on a computer used by other persons than you as well Also close your browser and empty the browser cache 57 Freecom FSG 3 Storage Gateway Chapter 7 Accessing the FSG 3 from Windows 58 There are several ways to access the FSG 3 from Windows 7 1 Freecom Storage Gateway Assistant It is possible to map network drives using the Freecom Storage Gateway Assistant Please see the Freecom Storage Gateway Assistant chapter for more information 7 2 Manual mapping Accessing data is performed using the following steps 1 Press the Start menu select the Run
34. able with the WAN port of the Freecom Storage Gateway 3 After setting up the FSG 3 network PCs can be connected to the FSG 3 and your router Setting up the FSG 3 1 Login to the configuration menu of your FSG 3 2 Go to Connections gt LAN and select an IP address for the FSG 3 To avoid IP address conflicts in your network make sure that the LAN IP address of your FSG 3 and the LAN IP address of your router are different 3 Go to Connections gt WAN and select Use fixed IP address This will allow you to easily set up access to your FSG 3 from other locations such as the internet Use the following settings IP address Enter an IP address which is in the address range of your router e g if your router IP address 192 168 2 1 enter 192 168 2 2 for your FSG 3 This IP address can be used to access the FSG 3 from anywhere in your local network Subnet Mask Enter the subnet mask of your router e g 255 255 255 0 Default Gateway IP address of your router e g 192 168 2 1 28 Configuration FReecom Welcome WAN Connection Information Hardware run DHCP client gt Services gt Security run DSL client z Connections Login l LAN Password l i WAN Retype password WAN Options dial on demand VPN Idle time 11800 f ccc Shutdown Logout e use fixed IP address IP address 192 168 2 2 Subnet mask 255 255 255 0 Default gateway 192 168 2 1 Ceen 4 Go to
35. address of your gateway listed as the default gateway If the IP configuration of your PC is assigned by DHCP this information will not be visible in your PC s Network Control Panel Go to the Run window and run winipcfg Verify that the IP address of the FSG 3 is listed as the default gateway as described in Verifying TCP IP Properties e Check to see that the network address of your PC the portion of the IP address specified by the netmask is different from the network address of the remote device Restoring the Default Configuration and Password Resetting the FSG 3 to its factory defaults changes the FSG s administration password to admin and the IP address to 192 168 1 1 You can erase the current configuration and restore factory defaults in two ways e Use the Erase function of the Web Configuration as described in the Reset Configuration part of the Hardware menu section of the Configuration options explained chapter e Press the Reset button on the rear panel of the gateway with a long object for several seconds Use this method for cases when the administration password or IP address is not known Using the Default Reset button To reset the factory default configuration settings you can use the reset button on the rear of the FSG 3 1 Press and hold the Reset button about 10 seconds 2 Release the Reset button and wait for the FSG 3 to reboot Problems with Date and Time The log menu in the information s
36. and HTML access through a LAN port In the case you want to have more services available such as FTP or when you connect the FSG 3 to an existing router or even to the internet you will need to configure the services to be available Remember each service you turn on or open to the outside is a potential security risk We are not aware of any security threats at the moment but we cannot predict what will be found in the future You should only turn on services or open them to the outside when you really need them 32 Please look at the Configuration options explained chapter and especially at the sections about opening these services to the outside All in the Services menu e The HTTP server e The FTP server e The SSH server 5 8 The full potential These are some of the most common examples of configuration options for the FSG 3 but there are many more Take a look at the Configuration options explained chapter for all the options and the full potential of the FSG 3 33 Freecom FSG 3 Storage Gateway Chapter 6 Configuration options explained 6 1 Information This is the information menu Here you can find diagnostic and general information FREECOM gt Welcome Information Information Copyright In this section you can get information about your Freecom Storage Gateway System Version Devices Network Log files Hardware Services Security Connections Shutdown Logout
37. ary measures Precautionary measures To ensure that your Freecom FSG 3 functions properly please take note of the following precautions If these are not followed you may void your warranty and damage the FSG 3 e Do not drop the Freecom FSG 3 or expose it to other kinds of sudden mechanical shocks as this may result in data loss and damage to the hard drive e Donot use the Freecom FSG 3 when the ambient temperature is below 10 C or above 45 C e If the Freecom FSG 3 is moved from a cool environment to a warmer environment please allow the drive to acclimatize to the ambient tempera ture before operating the device Failing to do so may lead to condensation within the drive enclosure which in turn may cause the drive to malfunction e Do not place liquids or drinks on the FSG 3 When liquids are spilled and get in contact with the electronics within the drive enclosure it will damage the drive and will cause the drive to malfunction e Do not use the FSG 3 in a dusty environment Dust inside the enclosure may damage the internal electronics and result in drive malfunction e Only use the power adapter that was supplied with the FSG 3 e Opening the FSG 3 will void the warranty Freecom FSG 3 Storage Gateway Chapter 1 Getting to know your FSG 3 This chapter describes the lights and mechanical layout of the FSG 3 1 1 FSG 3 connectors LEDs and buttons The FSG 3 Front panel The front panel consists of 1 Power o
38. atically detect and install my Plug and Play printer OA network printer or a printer attached to another computer e To set up a network printer that is not attached to a print server J use the Local printer option lt Back Next gt Cancel 6 In the next window a printer port must be selected Choose Create a new port and select Standard TCP IP port Click on Next I Add Printer Wizard Select a Printer Port Computers communicate with printers through ports Select the port you want your printer to use If the port is not listed you can create a new port ed Printer Port Note Mo use the o communicate with a local printer The thina like thi Aag AN g A li S N Pao Create a new port 7 E Type of port Standard TCP IP Port i lt Back Next gt Cancel 7 The Add Standard TCP IP Printer Port Wizard opens Click Next to continue 8 The Add port window opens Use the following settings Printer name or IP address FSG 3 Name or IP address of the FSG 3 Port Name 9100 Click on Next 9 Additional port information is now required Select Device Type Standard Generic Network Card and click on Next In the next screen a summary of your settings is displayed Click on Finish 63 Freecom FSG 3 Storage Gateway 10 To finish the installation the printer software needs to be installed no
39. ation allows a single device such as a router to act as an agent between the Internet or public network anda local or private network This means that only a single unique IP address is required to represent an entire group of computers 80 Network Address Translation When you visit a website via your computer your router or more specifically your NAT remembers which computer on the internal network asked for the information When the information in this case the website you asked for comes back the router knows which computer on the internal network to send the information to This is Network Address Translation or NAT Developed by Cisco Network Address Translation is used by a device firewall router or computer that sits between an internal network and the rest of the world For more information about IP address translation refer to RFC 1631 The IP Network Address Translator NAT Hosting a server What If want to host a server For others to be able to view your pictures on your computer you need to run some type of service or server A web server such as apache will allow others to securely watch the pictures or files on your site But how does the NAT of your router know this time to which computer to forward the information Since the request comes from the internet most routers are setup to disallow any traffic going into the internal network Firewall protection In this case since we want people
40. ation menu 5 1 How to reach the configuration menu There are several methods of reaching the configuration screen First as described in the Freecom Storage Gateway Assistant chapter you can easily find and configure the machine using the Freecom Storage Gateway Assistant Second you can use a browser to go to the online configuration pages Please make sure your PC is set to DHCP and connected to one of the three LAN ports You can use a standard web browser such as Firefox or Internet Explorer to go to the FSG 3 configuration pages The FSG 3 is located on http 192 168 1 1 Please type the above IP address into the browser address window and press enter You can also type IIFSG_NAME Factory default is FSG in the browser address window and you will be brought to the FSG 3 frontpage as well Click on the configuration button and you will be asked for a username and password The standard administrator is Administrator username admin Administrator password admin Be carefull the username and password are CaSe SeNsAtlIvE This means Admin is someone else then admin Please change the factory default password as soon as possible 26 5 2 First steps Even though you can start using the FSG 3 with no setup at all you might want to configure some of the items of the FSG 3 to benefit from the full potential of the product To start using the full potential of the FSG 3 several items will have to be configured
41. damage to or loss of any software programs data or removable storage media c any damage resulting from adaptations changes or adjustments which may have been made to the product without the prior written consent of Freecom d attempted repair by any party other than autho rized by Freecom and e accidents lightning water fire or any other such cause beyond the reason able control of Freecom With respect to all services provided Freecom is not responsible for any damage to or loss of any programs data or other information stored on any media or any part of any product serviced Freecom is not liable for the consequence of business loss in case of system failure Be sure to exclude all parts not covered by this guarantee prior to returning the product to Freecom Freecom is not liable for any loss or damage to these items If during the repair of the product the contents of the hard drive are altered deleted or in any way modified Freecom is not liable whatsoever Repair parts and replacement products will be provided on an exchange basis and will be either new equivalent to new or reconditioned All replaced parts and products become the property of Freecom The period of guarantee for any product or part repaired or replaced in warranty shall be the balance of the original guarantee Repairs or replacements on product or parts out of warranty carry 6 six months guarantee All Freecom products come with unlimited free technical phone
42. ddress cloning MAC address FF FF FF FF FF FF I open SMB CIFS on WAN port Apply 6 5 4 Virtual Private Networks The listed VPN connections are shown with Name Status Action Remote Host and Remote Net e If you want to add a permanent new connection please press Add Connec tion e If you want to see and edit the properties of an existing connection select the connection and press Properties e If you want to delete a connection press Delete Connection e If you wish to see the status of all the connections press Show status of all connections 6 5 5 Add a connection To add a VPN connection press the add button Options Description Status You can choose to enable or disable the connection Name This is the name which will refer to the VPN connection It is used for internal use only Fields with an asterisk need to be filled out All the rest is for experts and can be left as is Configuration options explained Remote Host IP Remote Network ESP encryption IKE encryption Pre Shared Key Action Freecom STORAGE GATEWAY This is the IP address of the remote host you wish to reach If you which to allow any IP Road Warrior type enter 0 0 0 0 This is the remote network you wish to reach Example 192 168 20 0 24 ESP encryption options IKE encryption options Fillin your pre shared key here Please ask your network administrator for more info You can specify if you want a lis
43. e this one Pinging lt IP address gt with 32 bytes of data If the path is working you see this message Reply from lt IP address gt bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not functioning correctly you could have one of the following problems Wrong physical connections e Make sure the LAN LNK ACT LED is on If the LNK ACT LED is off follow the instructions in Troubleshooting the Web Configuration Interface e Check if your Ethernet cable is broken by using a different one Wrong network configuration e Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your PC or workstation e Verify that the IP address for your FSG 3 and your workstation are correct and that the addresses are on the same subnet In the IP addresses of your PC and your FSG 3 A B C x A B and C should be the same for both the PC and FSG 3 Testing the Path from Your PC to a Remote Device After verifying that the LAN path works correctly test the path from your PC to a remote device e Go to start e Click on the run menu e Type PING n 10 lt IP address gt where lt IP address gt is the IP address of a remote device such as your ISP s DNS server 70 Troubleshooting If the path is functioning correctly replies as in the previous section are displayed If you do not receive replies e Check that your PC has the IP
44. eate an account a folder with the same name is automatically created Only the user with that name can access that folder You can give others rights to these folders by e Adding users to the folders in the folder dialog e Creating groups with rights to these folders and adding several users to these groups You cannot create accounts with the same login name You can create as many accounts as you like but remember the storage capacity of the FSG 3 will eventually run out 5 6 4 Creating a new group If you have a large amount of folders and users and some folders should be accessible to some users but not to others it can be easy to group the users who have access to a certain folder You will only have to add or remove a user once from a group to give or remove access rights to all the folders the group has access to for that user How to create a new group is described in the User Groups section of the Configuration options explained chapter 5 6 5 Creating a new folder Even though all users get their own private folder you may want to create other folders shared by more then one user How to create a new folder is described in the Folders section of the Configuration options explained chapter Once you have created a folder you can add users or groups to that folder to give users access rights 5 7 Setting up multiple connection methods The default setup of the FSG 3 only allows windows file sharing SMB
45. ection displays the current date and time of day The FSG 3 has a battery powered real time clock that you initially tell the date and time Each entry in the log files is stamped with the date and time of day Problems with the date and time function can include e Date shown is January 1 2000 Cause The FSG 3 has not yet successfully been set up Please set the date and time in the Hardware Date amp Time section If you have just completed configuring the FSG 3 wait at least five minutes and check the date and time again 71 Freecom FSG 3 Storage Gateway 72 Time is off by one hour Cause The FSG 3 does not automatically sense Daylight Savings Time Please change the time in the Hardware Date amp Time section Persistent problems If problems still persist and you have read and tried all the answers in this manual please try the website www freecom com or www openfsg com for more support and additional contact numbers Support Freecom Technology offers technical support for all Freecom products You can find the support number of your country on http Awww freecom com We welcome your support call but there are often better ways of getting your question answered Although we do our utmost to give you the best support humanly possible it is true we are only human You can often get answers much quicker if you follow some recommendations To allow for a faster resolution of your problem first try the following P
46. figured to give this information automatically to all computers attached to its LAN ports The computers can obtain this information from the internal DHCP server of the FSG 3 To use DHCP with the recommended default addresses follow these steps 1 Start the FSG 3 and wait for it to boot The EL ring will be on when booting is finished This can take up to 30 seconds Connect all computers to the LAN ports of the FSG 3 2 On each attached computer open the Network control panel refer to the previous section and select the Configuration tab 3 From the network components list select TCP IP gt your Ethernet adapter and click Properties Inthe IP Address tab select Obtain an IP address automatically 5 Select the Gateway tab 13 Freecom FSG 3 Storage Gateway 6 If any gateways are shown remove them 7 Click OK 8 Restart the PC Repeat steps 2 through 8 for each computer on your network 2 2 3 Selecting Internet Access Method 1 On the Windows taskbar click the Start button point to Settings and then click Control Panel 2 Double click the Internet Options icon 3 Select I want to set up my Internet connection manually or I want to connect through a Local Area Network and click Next 4 Select I want to connect through a Local Area Network and click Next 5 Uncheck all boxes in the LAN Internet Configuration screen and click Next 6 Proceed to the end of the Wizard 2 2 4 Verifying TCP IP
47. forwarding is a form of NAT Network Address Translation It allows certain ports from the internet to access certain PCs on the inside The firewall can be circumvented this way The first list shows the active port forwarding Pressing New will allow you to create a new port forwarding Options Description Name This can be an arbitrary name Status Shows status of port forwarding for the selected port enabled or disabled Port Here you can enter the port or ports you want for warded to the PC with IP address as noted below You can enter several ports comma separated e g 21 23 80 A port range is entered with a colon e g 2600 2700 Protocol Displays the selected protocol for the for warded port TCP or UDP IP address Shows the internal IP address of the PC to the port is forwarded to 47 eecom FSG 3 Storage Gateway FReecoM STORAGE GATEWAY gt Welcome Port Forwarding gt Information Hardware Name Status Port Protocol Address gt Services C Webserver enabled 80 tcp 192 168 1 202 DHCP Server Dynamic DNS New Propeties Detete HTTP Server FTP Server SSH Server Forwarding Security Connections Shutdown Logout rev 6 4 Security Here you can adjust the security settings of the FSG 3 To change the Adminis trator password user settings group settings or folder settings click the corresponding page 6 4 1 Users The access
48. he website of one of the service providers and fill in the required information This is the domain name you registered at the DDNS service provider This is the username you registered at the DDNS service provider This is the password you registered at the DDNS service provider This is the password you registered at the DDNS service provider again Configuration options explained FREECOM STORAGE GATEWAY gt Welcome Dynamic DNS Information Hardware M run dynamic DNS client Services Service dynans org z DHCP Server Host FrouNemedynansorg o Dynamic DNS eea Username fsg FTP Server Password eccesce SSH Server Retype password Forwarding Security Apply Connections Shutdown Logout 6 3 3 HTTP Server These settings adjust the web server The web server used is a version of Apache Options Description Open HTTP server to This allows the http server to be reached from IP addresses the outside whose source address is located somewhere on the internet if enabled it is recommended to use SSL encryption as well Use SSL encryption This will allow SSL encrypted pages https This is a security feature If enabled device is reachable via https ip address otherwise via http ip address Storace GareWay Welcome HTTP Server Information gt He F open HTTP server for the outside If enabi U F use SSL encryption If enabled device e via http ip addres
49. he host address In order for this scheme to work all devices on the segment must agree on which bits comprise the host address So that a local router or bridge recognizes which addresses are local and which are remote Private IP Addresses If your local network is not connected to the Internet for example when using NAT you can assign any IP addresses to your computers without problems But to prevent problems and ease configuration the IANA has reserved the follow ing three blocks of IP addresses specifically for private networks 10 0 0 0 10 255 255 255 172 16 0 0 172 31 255 255 192 168 0 0 192 168 255 255 We recommend that you choose your private network number from this range The DHCP server of the FSG 3 is preconfigured to automatically assign private addresses For more information about address assignment refer to RFC 1597 Address Allocation for Private Internets and RFC 1466 Guidelines for Management of IP Address Space The Internet Engineering Task Force IETF publishes RFCs on its Web site at www ietf org The IP address shortage The Internet has grown larger than anyone ever imagined it could be Although the exact size is unknown the current estimate is that there are about 100 million hosts and more than 350 million users actively on the Internet In fact the rate of growth has been such that the Internet is effectively doubling in size each year When IP addressing first came out everyone thoug
50. he properties button will allow you to edit the folder settings and add groups or users e Selecting a folder and pressing the delete button will delete the folder FReEeCcCOM STORAGE GATEWAY gt Welco Folder Properties gt Information Hardware Folder name Music gt Services 3 Security Choose users with access User name User name ed W Michael F Peter Groups P F Elisabeth F Susanne Folders Administrator gt Connections Choose groups with access Shard Group name Group name Hae M Photos E Logout Apply Configuration options explained Adding a new folder Pressing the new button will allow you to add a new folder Please enter the new folder name and populate it with users and groups that have access 6 4 4 Administrator Here you can alter the administrator password Please enter the old password the new password and a retype of the new password If you have completely lost your administrator password please do a reset to default values as described in Reset Freecom Storace GATEWay gt Welcome Administrator Information N gt Hardware Old password bi Services New password Security poauau EA Retype new password Groups Change password Folders Administrator Connections gt Shutdown gt Logout 6 5 Connections The connections can be configured in this menu 6 5 1 LAN connection
51. ht that there were plenty of addresses to cover any need Theoretically you could have 4 294 967 296 unique addresses 232 The actual number of available addresses is smaller somewhere between 3 2 and 3 3 billion because of the way that the addresses are separated into classes and because some addresses are set aside for multicasting testing or other special uses With the explosion of the Internet and the increase in home networks and business networks the number of available IP addresses is simply not enough The obvious solution is to redesign the address format to allow for more possible addresses This is being developed called IPv6 but will take many years to implement because it requires modification of the entire infrastructure of the Internet There are 2 systems in place now to help bring down the shortage of IP addresses 79 Freecom FSG 3 Storage Gateway DHCP First most users today have a dynamically given IP address or DHCP address from their provider This means that the IP address given to you can change over time This allows the provider to use the IP address for more then one person or device since people are often online at different times Optimal usage of IP addresses is guaranteed Your FSG 3 gives its internal addresses to your computers in the same way For the DNS Domain Name System it is difficult to translate your domain name www yourname sharemydisk com to your IP address if your IP address kee
52. iscistiscitiessasiasiievasedieedh sonst se rcensientiendeeetuctesivnssrssstneatienedas page 12 Chapter 3 HOw to Install ssccscsscccsccsctsscaesctsceccscssasesccvcvecvacssesccsesctactsanssctsatiecascstsedeentendveanetences page 21 Chapter 4 Freecom Storage Gateway Assistant sseseseeseereresrerrsrrererrsrnerernne page 22 Chapter 5 CONTIQUIATION drais lisessa iaaa iaaa cect ates page 26 Chapter 6 Configuration options explained cecceecceceeeeeeeeeeeeteeteeeeeeeeeeeteee page 34 Chapter 7 Accessing the FSG 3 from WiNdOWS sssssssseeeierserrererererrrrererersrsen page 58 Chapter 8 Accessing FSG 3 Data from other OSes 0 0 ececeeeeseeeeereneeeeteeeeneaeees page 59 Chapter 9 Attaching external USB devices 0 0 0 eee eee eee eee tee ee tenets teeeeeeees page 61 Chapter 10 Attaching external S ATA devices ee eee eee ee eee teeeeee tenets eeeees page 65 Chapter 11 THOUDIOSMOOUING rshi ieee Enin aE EA EEA page 66 Appendiks ne es SA See aie ee A a page 73 Technical specifications lt 0i0 cceccsexcccseeeseeseccceenn cel eases tenets aotearoa page 83 Freecom FSG 3 Storage Gateway General Information Contents of the box Please check the contents of the box the following items should be included e Freecom FSG 3 drive e Power adapter e Network cable UTP e Footstand e Wall mount e CD ROM with manual driver and application software e Quick Install Guide e Warranty card envel
53. lease install the latest firmware Support will always ask you to install the latest firmware when you call You can find the latest firmware from the www freecom com or www openfsg com sites Try to find an answer by reading the manual and make sure you have checked the problem could not be solved with the information contained therein Google is your friend Please search the internet with your favorite search engine and see if others have suffered your problem as well and already describe the solution Please check the www freecom com or www openfsg com sites for FAQs new manuals and other information that can help you solve your problem Use the forum luke Our www openfsg com site has a forum where users like you can ask questions and get quick answers Maybe your question has already been answered Do a search it is for sure the fastest solution Try to find an answer by inspection or experimentation Try to find an answer by asking a skilled friend A good and funny read on how to solve technical problems and ask question in general is http Awww catb org esr faqs smart questions html If you intend to use public forums or other public sites for problem solving make sure you use the methods the site describes as much as possible for the fastest resolution Appendix CE FCC and other certification CE EN 55 022 Declaration of Conformance This is to certify that the Freecom Storage Gateway is shielded against the generatio
54. lems occur we have a database with Frequently Asked Questions FAQ on our Freecom website www freecom com please check this site before you contact the helpdesk Your Guarantee All Freecom products come with unlimited technical phone and web support By this Guarantee Freecom warrants their products to be free from defects in material and workmanship for a period listed below from the date of its original purchase If during this period of guarantee the product proves defective due to improper materials or workmanship Freecom will without charge for labour or parts at its sole discretion repair or replace the product or its defective parts upon the terms and conditions set out below Conditions This guarantee will be granted only when the original invoice or sales receipt indicating the date of purchase product and serial number is presented together with the defective product and a Freecom RMA number received from the Freecom Website or given by a Freecom Service Center Freecom reserves the right to refuse the free of charge guarantee services when the date of purchase of the product cannot be proven This guarantee will not apply if the RMA number is missing the serial number on the product has been altered removed or made illegible This guarantee covers only the hardware components packaged with the product This guarantee covers none of the following a any consumable supplied with the product such as media or batter ies b
55. lets you run PPPoE and other types of DSL and cable connections This is the username you got from your ISP This is the password you got from your ISP This is the password you got from your ISP A DSL connection will only be established if requested by a PC in the network Use this option if you have a time limited internet access The DSL connection will be disconnected if no data traffic is detected within a certain range of time the user can specify in seconds This allows you to manually enter you network informa tion IP address This is your fixed IP address please ask your ISP or network manager for the information This is your subnet mask please ask your ISP or network manager for the information This is your fixed default gateway address please ask your ISP or network manager for the information Configuration options explained FReecCoM STORAGE GATEWAY X gt Welcome WAN Connection Information Hardware C run DHCP client Services gt Security run DSL client Connections Login fi234567890xv S SEEN Password esses WAN Retype password esses WAN Options VPN F dial on demand Shutdown Idle time 1800 sec Logout C use fixed IP address IP address Subnet mask Default gateway 6 5 3 WAN Options These are options for experts Only change them if you know what you are doing Options Description MTU for DSL only MTU settings MTU Maximum
56. n The Network window will show you a list of installed components Network Configuration Identification Access Control The following network components are installed Client for Microsoft Networks Intel 21143 2 based 10 100 mbps Ethernet Contvoller TCPAP Add Remove Fiopenties Primary Network Logon olen for Microsoft Networks z Eile and Print Sharing Description 12 Before you begin You must have an Ethernet adapter NIC the TCP IP protocol and the Client for Microsoft Networks installed You do not have to remove any other network components shown in the Network components window To install an Ethernet adapter NIC a Click the Add button b Select Adapter and then click Add c Select the manufacturer and model of your Ethernet adapter and then click OK To install TCP IP a Click the Add button b Select Protocol and then click Add c Select Microsoft d Select TCP IP and then click OK To install the Client for Microsoft Networks a Click the Add button b Select Client and then click Add c Select Microsoft d Select Client for Microsoft Networks and then click OK Restart your PC for the changes to take effect 2 2 2 Assign your TCP IP configuration by DHCP After the TCP IP protocol is installed each computer must be assigned specific information to be able to contact other devices on the network The FSG 3 is pre con
57. n 2 Power on LED 3 LED ring 4 USB host port type A front 1 5 USB LED 6 USB host port type A front 2 7 USB unplug button 8 SATA LED 9 WAN LED 10 WLAN LED 1 2 _ oo SWON DMS j Getting to know your FSG 3 The FSG 3 Back panel The back panel consists of 1 WLAN antenna connector 2 Fan inlet 3 12 V DC power jack 4 eSATA connector 5 Hardware reset button 6 WAN port 7 8 9 1 LAN ports 1 2 and 3 USB host port type A back 1 USB host port type A back 2 0 Kensington lock 4 8 9 1 2 Possible Connections with your FSG 3 Freecom FSG 3 Storage Gateway 1 3 LED configuration Booting Redboot Power LED on Linux boot Power LED blinking Linux finished booting Power LED OFF EL Ring ON 1 4 Front Panel LEDs Power LED POWER Sync Button LED Steady blue System boot up OK Ritmic or erratic Flashing blue System is under boot up OFF No Activity EL Ring LED On Normal operation Erratic flashing blue HD activity OFF No power activity S ATA LED Steady blue S ATA device connected OFF No connection Error WAN LED Steady blue WAN connected OFF No connection Error 10 Getting to know your FSG 3 WLAN LED For WLAN versions Steady blue Link is active OFF Inactive 1 5 Back Panel LEDs Green LAN LED LAN 1 2 3 Steady green Link is active Erratic flashing Transmit or receive data OFF No connection
58. n Updating the firmware is at your own risk Make sure to make a backup of your current configuration before updating the firmware FREECOM Srorace GateWay Update firmware Attention Updating the f Attention D Attention Updating the firmware couh Update firmwore Configuration options explained 6 2 9 FSG Health This option allows you to change the fan speed Reducing the fan speed means less noise but higher device temperatures When operating the device in high ambient temperatures or the device is always in use it is recommended to increase the fan speed in order to achieve a better cooling effect Attention Do not permanently switch off the fan as this can lead to excessive heat which might cause damage to your device FReeCcOM Srorace GareWay System Health Apply Attention Switching to Hot and Silent permartiy can shorten the lifetime of your FSG 6 3 Services Every service of your FSG 3 has its own configuration page here 6 3 1 DHCP Server The DHCP server is responsible for giving dynamic IP addresses to the computers on the LAN For more information please read Networks and Router Basics Options Description Start DHCP server Check this if you want to run the DHCP server Do not run the DHCP server if you use fixed IP addresses Subnet mask The subnet mask in use for the DHCP server Gateway The IP address of the gateway the DHCP clients should
59. n of radio interference in accordance with the application of Council Directive 89 336 EEC Article 4a Conformity is declared by the application of EN 55 022 Class B CISPR 22 FCC This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Federal Communications Commission FCC Compliance Notice Radio Frequency Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into
60. n to extending the number of addresses available subnet addressing provides other benefits Subnet addressing allows a network manager to construct an address scheme for the network by using different subnets for other geographical locations in the network or for other departments in the organization Although the preceding example uses the entire third octet for asubnet address note that you are not restricted to octet boundaries in subnetting To create more network numbers you only need to shift some bits from the host address to the network address For instance to partition a Class C network number 192 68 135 0 into two you shift one bit from the host address to the network address The new netmask or subnet mask is 255 255 255 128 The first subnet has network number 192 68 135 0 with hosts 192 68 135 1 to 129 68 135 126 and the second subnet has network number 192 68 135 128 with hosts 192 68 135 129 to 192 68 135 254 Attention The number 192 68 135 127 is not assigned because it is the broadcast address of the first subnet The number 192 68 135 128 is not assigned because it is the network address of the second subnet Freecom strongly recommends that you configure all hosts on a LAN segment to use the same netmask for the following reasons So that hosts recognize local IP broadcast packets When a device broadcasts to its segment neighbors it uses a destination address of the local network address with all ones for t
61. ocation for Private Internets and RFC 1466 Guidelines for Management of IP Address Space For more information about IP address translation refer to RFC 1631 The IP Network Address Translator NAT Statement of Conditions In the interest of improving internal design operational function and or reliability Freecom reserves the right to make changes to the products described in this document without notice Freecom does not assume any liability that may occur due to the use or application of the product s or circuit layout s described herein Trademarks Freecom is a trademark of Freecom Technologies GmbH Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation Other brand and product names are registered trademarks or trademarks of their respective holders Freecom FSG 3 Storage Gateway System Requirements The following hardware and software requirements must be fulfilled to ensure trouble free operation Hardware Requirements In order to use the Freecom FSG 3 following components are needed e Intel Pentium Il 233MHz or higher e 64MB RAM or higher e CD ROM drive for installing drivers and or software e LAN e Internet connection for online warranty registration and driver software updates and downloads Software Requirements e Windows 98 SE e Windows Me e Windows 2000 e Windows XP e Windows NT e MacOS 8 6 or 9 x e MacOS X e Linux Kernel 2 2 or higher Precaution
62. often tolerate low quality cables but at 100 Mbits second 10BASE Tx the cable must be rated as Category 5 or Cat 5 by the Electronic Industry Association EIA This rating will be printed on the cable jacket A Category 5 cable will meet specified requirements regarding loss and crosstalk In addition there are restrictions on maximum cable length for both 10 and 100 Mbits second networks 82 Technical specifications Technical specifications Technical specifications LAN WAN Standards Transmission Types Access Media Media Interface USB Standard USB Connector Data Transmission Speed USB Max eSATA AC adapter Power Consumption Dimensions Weight Operating Temperature IEEE 802 3u 100BASE TX IEEE 802 3 10BASE T 100Mbps 10Mbps 100BASE TX 4B 5B MLT 3 10BASE T Manchester Coding CSMA CD RJ 45 USB 2 0 e SATA Hi Speed HS Full Speed FS Low Speed LS USB type A female Connector 4 480 Mbps HS Mode Max 12 Mbps FS Mode SATA I 1 5 Gbps 100 240 V input 12V 4A output 48 W Maximum LxWxH 17 5 x 14x 4 4 cm 6 9 x 5 5 x 1 7 inch 950 gr 5 35 C 20 80 non condensing 83 JI FREECOM WARRANTY valid in Europe Turkey only We thank you for purchasing this Freecom product and hope you will enjoy using it In order to avoid unnecessary inconvenience on your part we suggest reading the quick install guide instruction manual and any additional electronic and or printed manuals When prob
63. on pressed connect the AC adapter again f Release the Reset button g PWR button LED is on which indicates that the recovery mode is enabled During recovery the LEDs on the device will be blinking h The recovery is finished when the LEDs stop blinking and the PWR button LED is off i Inthe Freecom Storage Gateway Assistant click on OK when the recovery is finished 24 Freecom Storage Gateway Assistant Note After recovery all user data is still available on the FSG 3 To avoid problems the administrator should backup all user data and format the hard disk If an old configuration file was saved before the administrator should load this configuration and afterwards copy the individual user data back to its folders 4 2 6 Search again for available Freecom Storage Gateway devices Click here to search again for your FSG 3 if it was not detected Make sure you have setup your network as described in the Before you begin chapter and make sure all the cables are properly attached 25 Freecom FSG 3 Storage Gateway Chapter 5 Configuration This chapter explains all the configuration settings of the FSG 3 For most the default settings should work To configure the FSG 3 your computer needs to be connected directly to a LAN port of the FSG 3 DHCP must be enabled in the TCP IP settings of the PC For more information you can read the Before you begin chapter Use this PC to login to the FSG 3 configur
64. ons Shutdown Logout 6 2 4 Date amp Time Reset Configuration to Factory Default I Remove all users This also removes all their data Reset Please set the appropriate date and time and press apply FReEecomM STORAGE GATEWAY gt Welcome gt Information Hardware Date amp Time Current date fio August gt 2005 Se Save Configuration Restore Configuration Reset Configuration Date amp Time Harddrive Update firmware FSG Health Services Security Connections Shutdown Logout Current time fi 2 18 Apply Configuration options explained 6 2 5 Hard drive menu The hard drive menu allows you to alter all the settings involving the hard drive 6 2 6 Spin down time Hard drives are devices that spin round creating noise and heat and using energy If the FSG 3 is not used for a long time it is more beneficial to spin down the hard drive This uses less power and creates less noise and heat It also prolongs the lifetime of the hard disk After the disk has been spun down the first access will take longer since the hard disk will have to start spinning again You can set the time it takes for the hard drive to spin down after last use If you do not want the disk to spin down please set this to 0 After setting the time please press Apply 6 2 7 Hard disk format If you wish to format the internal FSG 3 hard disk read the warnings carefully first All data will
65. ope e Safety manual Technical Support For help with any technical issues visit us on the Web at www freecom com or at www openfsg com a site dedicated to this product The Web sites include an extensive knowledge base answers to frequently asked questions firmware and manual downloads and a means for submitting technical questions or bugs online You can also contact Freecom support for more help Freecom on the net The FSG 3 and other Freecom products including documentation drivers and other information can be found on a World Wide Web home page that you can access at the universal resource locator URL http Awww freecom com A connection to the Internet and a Web browser such as Internet Explorer or Firefox are required General Information Related Publications There is a lot of information available on the internet that can help you achieve what you want In this document you may be directed to various RFC documents for further information An RFC is a Request For Comment RFC published by the Internet Engineering Task Force IETF an open organization that defines the architecture and operation of the Internet The RFC documents outline and define the standard protocols and procedures for the Internet The documents are listed on the World Wide Web at www ietf org and are mirrored and indexed at many other sites worldwide For more information about address assignment refer to the IETF documents RFC 1597 Address All
66. ot require this information To get the information you need to configure the FSG 3 for Internet access 1 On the Windows taskbar click the Start button point to Settings and then click Control Panel 2 Double click the Network icon The Network window opens which displays a list of installed components 3 Select TCP IP and then click Properties The TCP IP Properties dialog box opens 4 Select the IP Address tab If an IP address and subnet mask are shown write down the information Now click on Obtain an IP address automatically If no address is present your account uses a dynamically assigned IP address and you do not need any more information Please close the dialog and continue installing your computer and FSG 3 5 Select the Gateway tab If an IP address appears under Installed Gateways write down the address This is the ISP s gateway address Select the address and then click Remove to remove the gateway address 6 Select the DNS Configuration tab If any DNS server addresses are shown write down the addresses If any information appears in the Host or Domain information box write it down Click Disable DNS 7 Click OK to save your changes and close the TCP IP Properties dialog box You are returned to the Network window 8 Click OK 9 Reboot your PC at the prompt You may also be prompted to insert your Windows CD 19 Freecom FSG 3 Storage Gateway 2 7 4 Obtaining ISP Configuration Information
67. out troubleshooting your Freecom Storage Gateway After each problem description instructions are provided to help you diagnose and solve the problem Basic Functioning If you are experiencing problems please check if Both the FSG 3 and the PC are powered on The Ethernet Cable is securely fastened to both devices The Ethernet Cable is not damaged to verify this try using another Ethernet Cable After you turn on the power of the FSG 3 the following sequence of events should occur 1 2 When power is first applied verify that the Power LED is on Verify that the Power LED starts blinking within a few seconds indicating that the self test procedure is running After approximately 20 seconds verify that a The Power LED is OFF and the EL Ring is ON b The LAN port LEDs are lit for any local ports that are connected If a port s LED is lit a link has been established to the connected device If a LAN port is connected to a 100 Mbps device verify that the port s LED is green If the port is 10 Mbps the LED will be amber If any of these conditions does not occur refer to the appropriate following section PWR LED Not On If the PWR and other LEDs are off when your FSG 3 is turned on Make sure that the power cord is properly connected to your gateway and that the power supply adapter is properly connected to a functioning power outlet Check that you are using the 12 V AC power adapter supplied by Freecom for
68. program from your PC It is not necessary to uninstall the login program 2 7 2 Account Information Unless these items are dynamically assigned by the ISP your ISP should give you the following basic information for your account e An IP address and subnet mask e A gateway IP address which is the address of the ISP s router e One or more domain name server DNS IP addresses e Host name and domain suffix For example your account s full server names may look like this mail xxx yyy com In this example the domain suffix is xxx yyy com 18 Before you begin If any of these items are dynamically supplied by the ISP your gateway automatically acquires them If an ISP technician configured your computer during the installation of the broadband modem or if you configured it using instructions provided by your ISP you need to copy configuration information from your computer s Network TCP IP Properties window or Macintosh TCP IP Control Panel before reconfiguring your computer for use with the FSG 3 These procedures are described next 2 7 3 Obtaining ISP Configuration Information Windows If you were using your computer directly attached to your modem to access the internet you may need to collect configuration information from your compu ter so that you can use this information when you configure the FSG 3 If your ISP provided this information to you on paper or provides the configuration data dynamically you do n
69. ps changing The system needs to be updated each time your IP address changes Hence Dynamic DNS DDNS programs These programs check the latest IP address and update the DNS system accordingly Multiple internal but only one external IP address A second way to overcome this is to have a single device act on behalf of several other devices Routers are typical examples You have several PCs connect to the router but only the router to the Internet From an internet perspective there is only one address This scheme offers the additional benefit of simple firewall like protection because the internal LAN addresses are not available to the Internet through the translated connection All incoming inquiries are filtered out by the router This filtering can prevent intruders from probing your system However using port forwarding you can allow one PC for example a Web server on your local network to be accessible to outside users This works like a receptionist at a large office Nobody knows your number they all call the main number of the office and are then forwarded by the receptionist to you So how does the receptionist know what number to forward the call too The caller tells the receptionist what name to look for and the receptionist has a listof names and numbers at her disposal so she can translate the name to the phone extension she needs On the Internet it works exactly the same NAT RFC 1631 or Network Address Transl
70. reader to the FSG 3 Freecom FSG 3 Storage Gateway 9 2 1 Power 62 All host ports can deliver the USB specified power output of 500 mA If more power is required please use the AC adapter delivered with the external USB device for extra power 9 2 2File systems The attached USB device must be formatted in a file system supported by the FSG 3 The supported file systems are FAT32 NTFS read only ext2 ext3 reiserfs HFS read only Remark To have read write access on the external disk we recommend formatting the disk in FAT32 format 9 3 USB Printer Installation To install a USB printer please connect the printer to one of the USB host ports on the FSG 3 Make sure the FSG 3 is turned on Turn the printer on afterwards 1 2 Connect a USB printer to the FSG 3 Go to the FSG 3 configuration and check under Information gt USB if your printer is recognized Go to Start gt Settings gt Printers and Faxes gt Add a printer The printer wizard opens Click on Next Select Local printer attached to this computer and uncheck the box Automatically detect and install my plug and play printer Click on Next Attaching external USB devices gt Add Printer Wizard Local or Network Printer The wizard needs to know which type of printer to set up Select the option that describes the printer you want to use Local printer attached to this computer Autom
71. revy ve v 6 1 1 System Information Here you can find general system information such as free disk space processor information etc FREECOM STORAGE GATEWAY gt Welcome System Information Information Copyright Memory System RAM 61844 kByte Verson RAM free 33008 kByte See Swap 72284 kByte Devices Swap free 72284 kByte Network Disk 232 5GByte Disk free 232 5GByte Log files gt Hardware Processor Services Processor XScale IXP4xx IXCllxx rev 1 v5b aj gt Security BogoMIPS 266 24 Features sup half thumb fastmult edsp Connections Shutdown Hardware Intel IXP425 Freecom Platform Revision 0000 Logout Serial 0000000000000000 4 Configuration options explained 6 1 2 Version Information This menu item shows the OS version of your FSG 3 FReEecOomM Welcome Version Information Information Copyright Firmware version 2 5 3 System averni Operating system Devices A Network Linux version 2 4 27 ucl root lindev gcc version 3 3 2 878 Do Log files Aug 4 08 30 10 CEST 2005 ay Hardware Services Security Connections Shutdown Logout 6 1 3 Device Information All attached devices show up in this dialog Please press refresh if the dialog does not show a device you have just plugged in STORAGE GATEWAY gt Welcome Device Information Information Copyright USB Mass Storage Devices System Manufacturer
72. rk and meant for other networks so the available bandwidth is used efficiently The router sends data based on network layer information in the data and on routing tables main tained by the router The routing tables are built by gathering and exchanging information with other routers in the network The router builds up a logical picture of the overall network Using this information the router chooses the best path for forwarding network traffic Routers vary in performance and scale number of routing protocols supported and types of physical WAN connection they support Routing Information Protocol One of the protocols used by a router to build and maintain a picture of the network is the Routing Information Protocol RIP Using RIP routers periodically update one another and check for changes to add to the routing table IP Addresses and the Internet For a computer to communicate with other computers and Web servers on the Internet it must have a unique IP address An IP address IP stands for Internet Protocol is a unique number that identifies the location of your computer on a network Basically it works like your street address as a way to find out exactly where you are and deliver information to you The IP address is written as 4 numbers between 0 and 256 such as 192 168 0 12 75 Freecom FSG 3 Storage Gateway Domain Name Server Since this computer address is not very easy to read there is a second system on
73. s 45 Freecom FSG 3 Storage Gateway 6 3 4 FTP Server This server is a file server based on the File Transfer Protocol FTP Options Description Run FTP server Switch the FTP server on Open FTP server for This will allow users to access the FTP server from the the outside internet If enabled it is recommended to also use SSL encryption Use SSL encryption This switches on SSL encryption for FTP This is not supported by all browsers FREECOM Storace GateWay commended to also use SSL encryption 6 3 5 SSH Server The SSH server is a secure terminal client It can be used to do advanced configuration Please do not use it unless you need it It is a security risk All users with an account will be able to access the FSG 3 Options Description Run SSH server Start stop the server Open SSH server for This will allow users to access the SSH server from the the outside internet Configuration options explained SToRAGE GATEWAY gt Welcome SSH Server Information Hardware M run SSH server Services I open SSH server for the outside DHCP Server Dynamic DNS Attention Starting the SSH server is a security risk Only do so if you trust the users HTTP Server FTP Server SSH Server Forwarding Security Connections Shutdown Logout Attention Starting the SSH server is a security risk Only do so if you trust the users 6 3 6 Port Forwarding Port
74. s MAC address In this case inform your ISP that you have bought a new network device and ask them to use the FSG s MAC address You can also use the MAC addresses cloning section in WAN options in the connec tions configuration screen to masquerade as the MAC address of your PC Troubleshooting Troubleshooting PPPoE The PPPoE connection can be debugged as follows 1 Access the Main Menu of the FSG 3 configuration at http 192 168 1 1 2 Click on the configuration icon 3 Under the log files section of the information menu look at all the logs 4 If all of the steps indicate OK then your PPPoE connection is up and working If any of the steps indicates Failed you can attempt to reconnect by clicking Connect The FSG 3 will continue to attempt to connect indefinitely If you cannot connect after several minutes you may be using an incorrect Service Name User Name or Password There also may be a provisioning problem with your ISP Attention Unless you connect manually the FSG 3 will not au thenticate using PPPoE until data is transmitted to the network Troubleshooting Internet Browsing If your computer can obtain an IP address but you are unable to load any web pages from the Internet your PC may not recognize any DNS server addresses A DNS server is a machine on the Internet that translates Internet names such as www addresses to numeric IP addresses that computers can work with Typically your ISP pro
75. s based on either group or user access rights Access permissions can be set or removed using these menus If rights are given or removed from a group all users from that group will get that right removed or added e Pressing the New button gives you a dialogue to add a new group e Selecting a group and pressing the Properties button will allow you to edit the group settings and add users e Selecting a group and pressing the Delete button will delete the group but all users will be left intact Users will not be able to access folders or files they are not authorized to 49 eecom FSG 3 Storage Gateway 50 STORAGE GATEWAY gt Welcome User Groups Information Hardware group name members Services C Photos Peter Susanne Security a Usera New Properties Delete Groups Folders Administrator Connections Shutdown Logout Adding a new group Please write the group name here and select some users to populate the group Folder rights can be given in the Folder dialogue 6 4 3 Folders The access control for all file retrieval systems FTP HTTP and SMB is based on either group or user access rights Access permissions can be set or removed using these menus Folder permissions can be given either to a group or a user or both e Pressing the Add button gives you a dialog to add new folders These folders will be created e Selecting a folder and pressing t
76. suchen Attention Restoring the configurabon destroys 3 ent sett Please save current configuration first The administrator password will not be changed Restore Use the browse button to select a previous backup of your configuration file Then press the Restore button to start the restore Do not switch off the FSG 3 during restoring This can lead to corrupt configuration files You can select the button to delete all users that were created after the configuration file was backed up All data in the users home directories will be deleted If you do not select this button the user data and logins will be maintained Attention Please be aware that this removes any changes done to the configuration after the backup was done Attention Restoring the configuration destroys all current set tings Please save the current configuration first The administra tor password will not be changed 39 Freecom FSG 3 Storage Gateway 6 2 3 Reset Configuration Please press the Reset button if you want to restore the Factory Default configuration script This will not alter the firmware version You can select to remove all users Attention Removing all users also removes all their data FReecoM STORAGE GATEWAY X Welcome Information Hardware Save Configuration Restore Configuration Reset Configuration Date amp Time Harddrive Update firmware FSG Health Services Security Connecti
77. tening only connection or a full connection Welcome Information Hardware Services Security Connections LAN WAN WAN Options VPN gt Shutdown Logout FREECOM Storace GareWay Virtual Private Networks Name Status Action remote Host remote Net No VPN connection set up Add connection Properties Delete connection Show status Edit VPN Connection sedis enabled 2 Name for internal use only Remote Host IP to allow any IP Road Wamor type 0 0 0 0 Remote Network example 192 IDES gt MDS z MODP1024 D 9 20 0 24 ESP encryption IKE encrypton OES MDS z MODP1024 z Pre Shared Key PFS enabled Action establish connection pi Fields wth a star be ind needs to be filled out All the rest is for experts and can be left as is Apply Fields with an asterisk need to be filled out All the rest is for experts and can be left as is 595 Freecom FSG 3 Storage Gateway 6 6 Shutdown and reboot menu Here you can reboot or shutdown the FSG 3 for safe power unplugging Attention Always shutdown the FSG 3 properly before discon necting the power Failing to do so can result in a corrupted hard drive and a broken system 6 6 1 Shutdown After pressing the Shutdown button the FSG 3 will start shutting down When all lights on the device are dark you can unplug the power This may take several seconds
78. ter To configure your FSG 3 with this information you should Go to the configuration website of your FSG 3 Log in with admin and the password Click on Connections section in the left menu Click on WAN in the left menu If the IP information is gotten dynamically check that the DHCP client is set all should be done now otherwise Click on the Run DSL client radio button Fill in the information you have received from your ISP See the WAN Connection and WAN Options section for more details Press Apply Save your configuration You can test the connection by starting your internet browser and seeing if you can reach your favorite internet page or by looking at the info menu and the WAN item in the FSG 3 configuration website Remark Establishing a DSL connection with ISP might take some time 5 5 Set the Date and Time To set the date and time on the FSG 3 you should e Go to the configuration website of your FSG 3 e Log in with admin and the password e Click on Hardware section in the left menu e Click on Date amp Time in the left menu e Set the date and time e Press apply 5 6 Setting up users groups and folders Your FSG 3 is setup with 2 standard accounts The admin account and the guest account 5 6 1 The admin account The admin account has access to all parts of the FSG 3 including the configura tion Because it has no limits it can be dangerous to use this account in day to day
79. teway Assistant 1 17 IP Adcress ServerName Name Ji 19216811 M FSG Freecom Storage Gateway You can do following tasks Configure basic settings of your Freecom Storage Gateway Setup the DSL account on your Freecom Storage Gateway Browse available folders on your Freecom Storage Gateway Add a new printer Start recovery procedure Search again for available Freecom Storage Gateway devices www freecom com Exit 22 Freecom Storage Gateway Assistant The default password and login for the FSG 3 is admin With the Freecom Storage Gateway Assistant you can 4 2 1 Configure basic settings of your Freecom Storage Gateway Assign IP address subnet mask FSG 3 device name and workgroup name You have to enter your admin password to apply changes Freecom Storage Gateway Assistant 1 17 EG Subnet Mask 25 25 25 0 Server Name FSG Workgroup MSHOM E Enter Admin Password 4 2 2 Setup the DSL account on your Freecom Storage Gateway A browser window will open where you can enter the login data for your DSL connection admin login required FReecom Welcome to the Freecom Storage GateWay The modem cable is not plugged into the WAN port or modem is switched off To enable your Internet connection please enter your DSL account settings and press Apply Login Password Retype password 4 2 3 Bro
80. the Windows taskbar click the Start button point to Settings not always required and then click Control Panel 2 Double click the Network and Dialup Connections icon Can also be called the Network Connections or Connect To icon 3 If an Ethernet adapter is present in your PC you should see an entry for a Local Area Connection Double click that entry 4 Select the general tab 5 Verify that Client for Microsoft Networks and Internet Protocol TCP IP are present If not select Install and add them 6 Select Internet Protocol TCP IP click Properties and verify that Obtain an IP address automatically is selected 7 Click OK and close all Network and Dialup Connections windows 8 Make sure your computer is connected to the FSG 3 and verify the TCP IP properties See below If you are experiencing problems you can restart your computer 2 3 2 Verifying TCP IP Properties To check your PC s TCP IP configuration 1 On the Windows taskbar click the Start button and then click Run The Run window opens 2 Type cmd and then click OK A command window opens 3 Type ipconfig all Your IP Configuration information will be listed and should match the values below if you are using the default TCP IP settings that FREECOM recom mends e The IP address is between 192 168 1 2 and 192 168 1 254 e The subnet mask is 255 255 255 0 e The default gateway is 192 168 1 1 4 Type exit 15 Freecom
81. to be able to see our pictures we want the router to forward this information We have to tell the router to do this Someone calling from the internet asks your router for a certain port This is the same as someone calling the receptionist and requesting a certain person by name Ports are displayed as numbers but invariably map to pre described services For instance when someone requests a web page they always ask for the service on port 80 the web server Through NAT it is possible to map a certain request for a service a request for a port to a certain PC on the internal network 81 Freecom FSG 3 Storage Gateway MAC Addresses and Address Resolution Protocol An IP address alone cannot be used to deliver data from one LAN device to another To send data between LAN devices you must convert the IP address of the destination device to its media access control MAC address Each device on an Ethernet network has a unique MAC address which is a 48 bit number assigned to each device by the manufacturer The technique that associates the IP address with a MAC address is known as address resolution Internet Protocol uses the Address Resolution Protocol ARP to resolve MAC addresses If a device sends data to another station on the network and the destination MAC address is not yet recorded ARP is used An ARP request is broadcast onto the network All stations on the network receive and read the request The destination IP address
82. vides the addresses of one or two DNS servers for your use You can verify the DNS address of your computer as described in Verifying TCP IP Properties If you are using the default it should be the same as your gateway address which is your FSG 3 You can check what DNS names your FSG 3 is using in the Information menu You can also configure your PC manually with DNS addresses Your operating system documentation should describe how to do this Does your PC have the FSG 3 configured as its TCP IP gateway If your PC obtains its information from the FSG 3 by DHCP reboot the PC and verify the gateway address as described in Verifying TCP IP Properties Troubleshooting a TCP IP Network Using a Ping Utility Most TCP IP devices such as computers contain a ping utility that sends an echo request packet to the designated device The device then responds with an echo reply Troubleshooting a TCP IP network is made very easy by using the ping utility in your PC or workstation 69 Freecom FSG 3 Storage Gateway Testing the LAN Path to Your Gateway You can ping the FSG 3 from your PC to verify that the LAN path to your FSG 3 is set up correctly To ping the FSG 3 from a PC running Windows 98 SE or later 1 From the Windows toolbar click the Start button and select Run 2 In the field provided type Ping followed by the IP address of the gateway as in this example ping 192 168 1 1 3 Click OK You should see a message lik
83. w Select the software for your printer If your printer is not listed select Have Disk and have the driver disk or CD for your printer ready 9 3 1 Clear Printer Job Queue If the printer queue on the FSG 3 becomes corrupt the print queue should be cleared All submitted print jobs will need to be re sent to the printer Attaching external S ATA devices Chapter 10 Attaching external S ATA devices To install a S ATA external storage device you must first shutdown the FSG 3 Go to the web interface and log in to the administration site Go to the shutdown item of the Hardware menu and press shutdown Wait till the FSG 3 is shutdown and plug in the eS ATA connector of the external device into the FSG 3 eS ATA port Make sure the eS ATA device is powered on and turn the FSG 3 back on The storage on the eS ATA device should show up as a shared folder This shared folder can be reached via FTP HTML and SMB Windows file sharing The folder will be mounted with read and write rights for all in the root folder Filesystems An attached S ATA Disk must be formatted in a file system supported by the FSG 3 The supported file systems are FAT32 NTFS read only ext2 ext3 reiserfs HFS read only Remark To have read write access on the external disk we recommend formatting the disk in FAT32 format 65 Freecom FSG 3 Storage Gateway Chapter 11 Troubleshooting 66 This chapter gives information ab
84. wse available folders on your Freecom Storage Gateway After logging in as a user or the admin an Explorer window will open showing all available folders on the FSG 3 When logging in as a user only folders with permission for this user will be shown The administrator has permissions for all folders on the FSG 3 23 Freecom FSG 3 Storage Gateway 4 2 4 Add a new printer A USB printer connected to the FSG 3 will be configured on the PC connected to FSG 3 Attention Each PC must be configured separately to get printer access 4 2 5 Start recovery procedure This procedure can reset and repair an FSG 3 to factory default settings if you cannot access your FSG 3 anymore Your user data will not be deleted Freecom Storage Gateway Assistant 1 17 The recovery mode has been enabled Please plug in the power plug while press the reset button on your Freecom Storage Gateway When the blue LED stops blinking the recovery has finsihed Press the OK button if finished Follow these steps to perform the recovery a Enable recovery mode by clicking on Start recovery procedure in the Freecom Storage Gateway Assistant b Shutdown the FSG 3 by using the Shutdown option in the configuration c Disconnect the AC adapter from the FSG 3 d Use a bent paper clip to press the Reset button The Reset button can be found below the connector for the AC adapter e While keeping the Reset butt
85. ww openfsg com website for free If you wish to obtain the source code on a CD please contact our support via http www freecom com or directly with the support number of your country You will be charged 10 for CD and shipping cost GPL Statement This product uses GPL LGPL software Please see the GNU LICENSE document on the CD ROM for more information concerning the terms of the license To obtain a copy of our open source software please visit www openfsg com to inquire about obtaining a package 74 Networks and Routing Basics This chapter provides an overview of IP networks routing and firewalls This is by no means a complete overview If you are looking for more information you can use your favorite search engine to find information on the internet about the internet Suffice to say there is plenty Basic Router Concepts Even though the amount of bandwidth in your local area network LAN can be provided easily and relatively inexpensively the price of the connection to the internet is much higher Because of this expense Internet access is usually provided by aslower speed wide area network WAN link such as a cable or DSL modem To use this WAN link efficiently a mechanism must be in place for selecting and transmitting only the data traffic meant for the Internet The function of selecting and forwarding this data is performed by a router What is a Router A router splits the information meant for your netwo

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