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First Alert PRO-D1610 DVR User Manual

1. NOCES AND INPORCANT DATA Notes Write down important data passwords IP addresses etc for your DVR DEVICE PARAMETER Admin Name Password User 1 Name Password USER NAME User 2 Name Password POSES User 3 Name Password User 4 Name Password User 5 Name Password Media Port Web Port Mobile Port DNS IP Address DVR IP Address Computer Subnet Mask Gateway DDNS Host Name DDNS User Name DDNS Password APPENDIX If your problem is not listed below please call our toll free number for more support Tech Services 800 323 9005 Question Why is the DVR not working after starting Answer e Check the power adaptor input Check the on off power line is it well connected Check the power on off switch on the back of the unit Check the main board of DVR is connected properly Question Why is the DVR rebooting automatically or stopping for several minutes after starting Answer e Instability or low input voltage Bad track on hard drive or the hard drive is bad Insufficient power supply Instability of the front end video signal High temperature too much dust bad DVR operating environment Check to make sure the main board connector is secure The hardware of DVR is defective Question Why is there no video output on single multi or all channels Answer e Please check the adaptor of camera whether to see if it is well connected Please check the cable for connecting vid
2. Logging Into Your System Remotely With your IP address you can now log in to your DVR system either locally or remotely Security Settings 1 Open Internet Explorer To view locally In the address bar enter the IP address that your router automatically gave your DVR see Port Forwarding section or your static IP address given to you by your Internet Service Provider or IT administrator To view remotely USER LOGIN In the address bar enter your IP address for your computer not the DVR IP address This ic ei TET ae is either your IP address received via ipconfig as described in Network Setup To get 2129 the router settings or your IP address as described in DDNS setup or by going to www mme SSS whatismylP com Note For business applications firewalls may restrict or mask the true LANGUAGE IP address of your computer You may need to contact your IT administrator to obtain this information 2 You must install the ActiveX in order to access your system Click the attention bar at the top of the main page and select Install ActiveX Control DVR Net viewer will reset In the warning box click Install The login page appears Leave the password field blank LOGIN RESET Remote Surveillance Login Screen default NOTE If you have enabled passwords on your system enter your USER or ADMIN password However only the ADMIN can change settings and options on the sys
3. ATTENTION By default passwords disabled the system You do not need to enter a password when accessing any system menus However for security purposes it is highly recommended to enable passwords on the system using PASSWORD the Password Menu See Password section for details on setting up passwords Click APPLY to access the menus or click EXIT to cancel password setup and return to the LIVE VIEW screen USER NAME ladmin M User Login Menu INICIAL SECUP SYSTEM OPERATION Live View Screen The Live View Screen is the home or main viewing screen It shows live video of all current Cameras connected to the DVR You can double click a channel at any time to view it in single channel mode You access all menus from this Live View screen via the Quick Access Menu You will also see the Channel number or name time and day information see page 16 Camera Display Setup for customizing the Live View Screen It is also where you will see various information and warning icons depending on what is happening in the system or with the alarms that may be set R means the channel is recording M means motion detection alarm activated on the channel I means an input on the alarm block activated on the channel Main Viewing Screen H means either the hard drive is not installed it is bad or it is full Showing No HDD in DVR Quick Access Menu Gg SUR When using the mouse use the Quick Access M
4. DDNS Setup Port Forwarding Port Forwarding allows computers and devices outside of your network to communicate with the DVR You will need to forward ports 80 100 and 9000 from the attached router to the IP address of the DVR Gather the make model and IP address of the router If you changed the default router login then you will need to know the user name and password for that router Follow these steps Step 1 How to Determine the IP Address of the DVR NOTE The DVR and PC must be connected to the same router and both must be powered up before proceeding TYPE DECI 1 Select DHCP from the TYPE drop down box in the NETWORK SETUP A PORT 09000 Menu You should see the message Getting IP The router will assign an WE POR IP address NS 192 168 002 001 2 Restart the DVR d ADDR Getting 11 3 Once the DVR has restarted reopen the Network Setup window and the IP address of the DVR will now be listed This is the address to which you will forward ports 80 and 9000 If you plan to access your DVR viaa smartphone you will need to forward port 100 as well Be sure to configure the Mobile Network screen of this DVR with port 100 See Mobile Phone Setup in this manual for details DDNS SETTINGS DEFAULT APPLY EXIT Network Setup Getting IP Address Step 2 Configure your Router for Port Forwarding NOTE Although all routers are different the following is the basic information that needs to be configured Consult your Router Manua
5. Eton qu date and time and configure video options Language To change the system language from the drop down menu select LANGUAGE Click APPLY Click OK in the confirmation window NOTE The system will restart when you finish system language setup The default is English System Setup Menu ENGLISH UTC stands for Universal Time Coordinates C or Greenwich Mean Time GMT Eastern 5 Central 6 Mountain 7 Western 8 Alaska Hawaii 9 through 11 System Language Menu Date Time It is highly recommended to immediately set the date and time when first setting up your system To set the date and time Click DATE TIME and configure the following options DATE 06 09 2011 e DATE Enter the day month and year D e DATE FORMAT Select DD MM YYYY MM DD YYYY or YYYY MM DD SAVE DATE RNO TIU e TIME Enter the time e TIME FORMAT Use the drop down menu and select 12HOURS or ST D 24HOURS If 12HOURS is selected then set or STARTTIME e DST Use the drop down menu to select ON OFF to enable disable Day age light Savings Time See below for details on setting DST 2 Click ZONE to enter your time zone from 12 to 12 To find your time zone visit www worldtimezone com or other similar sites See Info box for US codes 3 Click SAVE DATE AND TIME The new date and time are saved Click EXIT Daylight Savings Time DST To set daylight savings time 1 Under DST
6. resolution set record modes and enable disable audio recording Note Audio capable cameras not included are required for audio recording on the system NETWORK Configure Network Setup SEARCH Search for recorded video on the system 5 DEVICES Opens DEVICE MANAGEMENT Menu Configure HDD ALARM MOBILE MOTION and PTZ 6 SYSTEM Opens the SYSTEM SETUP Menu which lets you set the system language date and time device IDs and passwords system maintenance configure video settings and gather system information like serial number and software version Main Menu NOTE If there is no HDD installed or the HDD is not recognized or the HDD is not formatted in Live View will be displayed the video preview interface You must format the HDD the DVR before first use See Menu gt HDD management gt Format After formatting the system will restart INICIAL SECUP SYSTEM OPERATION PASSWORD SECUP When you first startup your DVR you are automatically logged in as the ADMIN under Device ID 000000 By default passwords are disabled on the system You will not need a password to log in or access menus You will not need a password to access your system using the browser based remote software The system employs two levels of user authorities connected to a Device ID The levels are as follows 1 ADMIN administrator Has full control of the system and can change both a
7. retailers dealers or distributors to the contrary are not authorized by BRK and do not affect this provision of this warranty BRK s responsibility under this or any other warranty implied or expressed is limited to repair replacement or refund as set forth above These remedies are the sole and exclusive remedies for any breach of warranty BRK is not responsible for direct special incidental or consequential damages resulting from any breach of warranty or under any other legal theory including but not limited to loss profits downtime goodwill damage to or replacement of equipment and property and any costs of recovering reprogramming or reproducing any program or data stored in or used with a system containing the product accompanying software BRK does not warrant the software will operate with any other software except that which is indicated BRK cannot be responsible for characteristics of their party hardware or software which may effect the operation of the software included Except to the extent prohibited by applicable law any implied warranty of merchantability or fitness for a particular purpose is limited in duration to the duration of the above Warranty Period Some states provinces or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above limitations or exclusion may not apply to you This warranty gives you specific lega
8. 0 2 45 7M 9 09 07 20 091 2 113 3M 409 13 00 09 1 2 59 6M 09 16 10 09 1 2 18 4M 209 17 14 09 1__ 2 26 6M ua AN GECKEGE AS e ELM COMO MC VEO e V MTS OS Leg TECTA 146 2012 iy 11 35 13 AM E CHANNEL aah PAUSE STOP SLOW q Remote Viewing Playback Screen To use the replay menu 1 Click REPLAY at the top of the main screen The main screen will be grey 2 Click REFRESH below the calendar to view the recorded files for the current month NOTE Normal recording is indicated by aclock icon alarm recording alarm loss and motion events are indicated by an exclamation mark icon 3 Double click a file from the File List to playback the file in the main screen The icon in the file list changes to Control playback using the buttons at the bottom of the main screen PLAY pause stop Is sow NEXT FRAME 1 Remote Viewing Progress Bar The purple bar indicates the download progress The green marker indicates playback progress You can click and drag the playback marker will turn from green to orange to advance or rewind playback as needed Click Play Pause Stop Fast Forward Slow and Next Frame to perform those functions REMOCE ACCESS REMOCE SURVEILLANCE Search Use the calendar and drop down menus to search for recorded video on your system 1 Click lt gt to change the month on the calendar Dates with recorded video data will appear in bold 2 Click
9. Under CHANNEL select ALL Click the blue NO RECORD block be low the grid A checkmark will appear in the block Under SUN click blocks 00 23 The blocks will turn blue Under FROM select SUN Under TO select SAT and then click COPY Click the red ALARM block below the grid Under MON click blocks 00 08 and blocks 17 23 The blocks will turn red Under FROM select MON Under TO Recording Schedule select TUE and then click COPY Repeat for Wednesday Thursday and Friday Your completed schedule should the same as the schedule to the right Click APPLY Click OK in the REMARK window Click EXIT in all menus until all windows are closed Privacy Mask Field MASK FIELD lets you block a specific portion of a channel you do not want recorded or shown on the display screen This can be useful if you need to conceal a sensitive area being captured by the camera To use the Privacy Mask Field 1 From the Record menu click MASK FIELD The Mask Field menu opens 2 Choose channel you wish to apply the Mask Field 3 Select ON from the SWITCH drop down menu 4 Click SETUP The Mask menu will be replaced by the full screen camera view of the desired channel Using the mouse click and drag the cursor over the area you want to conceal A single click will produce a small black square Right click anywhere on the screen to return to the Mask Field menu Click APPLY Click OK in the REMARK window Click EXIT o
10. a storm or lightning in your area Use the DVR with care Avoid pressing hard on the DVR body Do not crush or damage the power cable FCC COMPUANCE FCC Compliance Class B Digital Device This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that of the receiver e Consult the dealer or an experienced radio or TV technician for help Notice Only peripherals complying with FCC class B limits may be attached to this equipment Operation with non compliant peripherals or peripherals not recommended by First Alert BRK Brands Inc is likely to result
11. in interference to radio and TV reception Changes or modifications to the product not expressly approved by First Alert BRK Brands Inc could void the user s authority to operate the equipment Important The information shown in the FCC Declaration of Conformity paragraph below is a requirement of the FCC and is intended to supply you with information regarding the FCC approval of this device The phone number listed below is for FCC related questions only and not intended for questions regarding the connection or operation for this device FCC Declaration of Conformity for devices with the FCC logo Responsible Party First Alert BRK Brands Inc 3901 Liberty Street Rd Aurora IL 60504 8122 Telephone 630 851 7330 Product Model PRO D1610 We First Alert BRK Brands Inc declare under our sole responsibility that the device to which this declaration relates Complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Certification if applicable This device contains a radio transmitter Accordingly it has been certified as compliant with 47 CFR Part 15 of the FCC Rules for intentional radiators Products that contain a radio transmitter are labeled with an FCC ID FIRE AND ELECTRIC SHOCK HAZARD SCACEMNEnS CAUTION Whe
12. on the DVR to match those on your router and forwarded the ports needed by the DVR to enable remote access over the Internet you will be ready to remotely view your cameras using a webcam program based on an ActiveX control For this to work you will have to enable the ActiveX control options that are built into Internet Explorer You will also need to check your User Account Control setting Note To use Internet Explorer 9 you must en You can add and remove websites to be dpayed m able Display all websites in Compatibility View before you connect to the DVR Add this website 1 Websites you ve added to Compatibility View LIVE PLAYBACK SETUP a 4m v Indude updated website lists Pom Microsoft 01 08 Q Display intranet sites in Gompatibility View Display all websites in Compatibility View Wm os wmm c o EE IE9 Compatibility 01 15 2012 01 08 05 7 01 15 2012 01 08 0 01 15 2012 01 08 05 01 15 2012 01 08 05 View Setting Screen SET CURISE VERSION1 0 8 4 STOP CRUISE OA we Bx Configuring Windows User Account Control Check the User Account Control setting in Windows Vista or Windows 7 to be sure the setting is configured as shown below If not you might receive an error message informing of a codec that is missing or not installed Windows Vista GE e o Open the Control Panel Selec
13. select ON DST options appear 2 Under DST MODE select one of the following e DEFAULT The Default setting will apply the United States daylight savings time period from the second Sunday of March to the first Sunday in November go to step 3 e CUSTOM Set customized start and end times for DST go to step 4 If using the DEFAULT click APPLY Click EXIT If setting a CUSTOM DST use the drop down menus to select a week and month for the start and end times Click APPLY Click OK in the REMARK window Click EXIT in each menu until all windows are closed DEFAULT System Time Date Setup St gt changing current time settings to avoid possible confusion with the time stamps on recorded and currently recording files stop all ongoing recording processes before altering the system time and restart recording using the new settings PAGE N It s important to set the proper date and time before continuing so that you can easily locate recorded events Inaccurate dates and times on files may affect their admissibility as evidence in court In addition when BASIC OPERATION RECORDING RECORDING RECORD Mode Configure Recording Options In this Menu you have three recording options POWER UP Continuous TIMER RECORD enables SCHEDULE menu and ALARM within SCHEDULE menu By default the DVR is set to record continuously Set parameters as follows 1 From the Main Menu click RECORD Under SWITCH use the d
14. you want your schedule for Monday to be the same Recording Schedule on Wednesday under FROM select MON under TO select WED and then click COPY 7 Click APPLY Click OK in the REMARK window Click EXIT Pon gt D CCTV resolution is measured in vertical and horizontal pixel dimensions and typically limited by the capabilities of both the camera and the recorder that you are using for your CCTV surveillance installation CCTV systems use an analog video signal For 2 television specifications which CCTV uses the highest resolution that can be captured and stored is 704 x 480 NTSC for the United States and 720 x 576 PAL for Europe This resolution is Known as D1 resolution A high end CCTV recorder is capable of recording at up to D1 resolution PAGE I8 BASIC OPERATION RECORDING Recording Schedule TIMER RECORD Example Motion Detect Setup You can configure motion detection for each channel Camera connected to the DVR To configure motion detection l 2 T 8 When MD is triggered in the Live View Screen you will see a red M in the Channel with a MD warning You may also see R if you set up the channel to record when an alarm is triggered You want your system to record continuously on all channels from 9 AM to 5 PM Monday to Friday You also want Alarm Motion recording from 5 PM to 9 AM You do not want the system to record Saturday or Sunday Open the Schedule menu
15. Channel Buttons H Window Display E E o A N Navigation OK Select direction arrow then press OK to start PTZ motion MBEH m WN CO se 4m Also gt Playback Controls Press to turn standby mode ON OFF If Security has been enabled in the setup menu press to open the user password login screen or log off system Press buttons 1 9 to view the selected channel in full screen To display 2 digit channels press both buttons slowly Pressing 0 returns screen to 16 camera display Toggle between split screen displays Channels 1 4 5 8 9 12 13 16 1 9 8 16 1 16 Opens the main menu Press to open the PTZ control window Close menu windows In menus press to confirm selections in PTZ mode press to change the navigation buttons to control the connected PTZ camera not included Press to move cursor up in PTZ mode press to pan camera up Press to move cursor down in PTZ mode press to pan camera down Press to move cursor left in PTZ mode press to pan camera left Press to move cursor right in PTZ mode press to pan camera right In menus press to adjust values Press to start manual recording Press to stop manual recording For future use Increase reverse playback speed 2X 4X 8X Press to freeze playback to one frame then press again to advance frame by frame Press to start playback Press to slow playba
16. First Alert BRK SERIES H 264 DICICAL DVR USER S MANUAL MODEL PRO D1610 16 Channel DVR u 1 WI ka 4 H264 5 EY VIDEO DIGITAL DVR MOBILE PHONE Nc SM COMPRESSION RECORDER WEB READY INCRODUCTION First Alert weccome Thank you for choosing First Alert for your security needs For more than half a century First Alert has made the home safety and security products that make your job easier Our products are built to the highest standard which has earned us a leadership role in the home safety and security product categories We are committed to serving our customers from the professionals who install our products to the families and businesses who count on them First Alert has been helping families and businesses stay safe for over 50 years By having a First Alert Security System you re taking the first step in protecting your home or business from damage or theft We re watching even when you re not This manual is written for the PRO D1610 DVR It was accurate at the time it was completed However because of our ongoing effort to constantly improve our products additional features and functions may have been added since that time and on screen displays may change We encourage you to visit our website at www brkelectronics com to check for the latest manuals English and Spanish firmware updates downloads other security camera products and announcements You ll find this product
17. Front Face Powering Cameras Powering Cameras Connect Mouse amp Power from a single E Power from each Camera Adaptor USB Drive Power Adaptor and 8 way M E that came with your camera splitter 2 required Power Not included Not included from 120V nem Power from 120V DC Converter 12V Note To reduce the number of Splitter 12V DC single camera power adaptors 8 camera Converter required you may be able to use a larger power adaptor or 5A and a splitter cable Contact your local security camera accessories dealer for help in matching splitter cable camera and power adaptor requirements Power to Cameras BNC Video DC Power Cable 1 per Camera Note Cables DC Converter 12V Power Adaptors and Cameras Power included with this DVR not included Video to Camera FALA To each DVR E 1 16 uc EE Power to Camera Power to DVR VGA to PC Monitor or TV Monitor and Cable Not included BNC to Security Camera Monitor Monitor and Cable Not included RCA Audio Out to Powered Speakers Not included Smartphone RJ45 Ethernet through Mobile to Router and Internet Setup Internet Smartphone Not included PTZ amp Alarm Connections Cameras not included RCA Audio In from 2 Audio Cameras or Powered Microphone Not included INICIAT SETUP SYSTEM OPERATION SYSTEM SCART LIP 79 0 P CH lk eo The def
18. GA and 0 for all margins 5 Click APPLY Click OK in the REMARK window DEFAULT APPLY DEFAULT APPLY Adjust Margin NR E e oy ADJUST MARGIN APPLY EXIT Video Setup Menu Caution Audio surveillance in some 4 states is illegal or requires permis d sion from one or both parties to record NN e someone s voice Laws are also dif NTSC National Television Standards Committee ferent from residential vs commercial applications is the video system or standard used in North Amer Some federal state and local laws prohibit certain 2 and most of South America In NTSC 30 frames surveillance activities and or the use or distribution of are transmitted each second Each frame is made the information obtained from such activities Prior up of 525 individual scan lines to using this system you should become familiar with PAL Phase Alternating Line is the predominant video system or the pertinent laws to ensure compliance with those standard mostly used overseas In PAL 25 frames are transmitted applicable to surveillance activities each second Each frame is made up of 625 individual scan lines INICIAT SECUP SYSTEM OPERATION Use the SYSTEM SETUP Menu to set the system language date and time device IDs and passwords system maintenance configure video settings and gather system information like serial number and software version CANGUAGE DATE AND CIME e Ti ir ne E Set the
19. IME The recording time in hours remaining on the HDD based on your current record settings 5 OVERWRITE Select ENABLE or DISABLE If Overwrite is enabled the system will record over the oldest video data once the HDD is full If Overwrite is disabled the system will stop recording once the HDD is full and the FULL LED on the front panel of the system will light up 6 USB STATUS The system will display OK for normal operation USB SIZE The size in gigabytes of the USB drive attached 8 FREE SPACE The space in gigabytes remaining on the USB drive N ENA If you installed a new hard drive you must format the hard drive in the DVR before it can be used Clicking on the HDD WS 77 FORMAT button will begin the formatting process After for Hard Drive Format Warning matting the system will restart ATTENTION Formatting the internal HDD erases all video data This step cannot be Undone ADVANCED OPERATION Hard Drive and USB Op Formatting the USB Flash Drive Use a USB flash drive to backup recorded video and upgrade the system s firmware You should always format the USB flash drive you intend to use with the system NOTE Not formatting the USB flash drive may result in improper functionality tions continued The system is compatible with most major brands of USB flash drives with capacities from 256 MB to 4 GB If you need to reformat your flash drive then click on the U DISK FORMAT butto
20. O D1610 H 264 16 Channel Digital DVR with 1TB Hard Drive Installation Software and Manuals USB 2 0 Mouse Remote Control WARNING THESE PREMISES ARE UNDER 24 HOUR VIDEO SURVEILLANCE PROTECTED BY First Aler 2 Window RJ45 Ethernet Cable Power Supply for DVR Warning Decals cable color may be different PRODUCT OVERVIEU DVR CONCROLS FRONT PANEL POWE 4 E i ren ancen Standby Press to enter exit standby mode Kan IR Sensor IR receiver for the remote control Em MENU EXIT Press to open close the main menu EI LED Indicators Shows status of Link 100M Full Alarm Record HDD Press buttons 1 9 to view the selected channel in full screen To display 2 digit channels press both buttons slowly Pressing 0 returns screen to 16 camera display mode Channel Numbers Increase reverse playback speed 2X 4X 8X Press to freeze playback to one frame then press again to advance frame by frame During playback press the following Press to start playback Press to slow playback speed by 1 2 1 4 1 8 Press to increase forward playback speed 2X 4X 8X In menus press to confirm selections in PTZ mode press to change the navigation but tons to control the connected PTZ camera not included PTZ Press to move cursor up in PTZ mode press to pan camera up Navigation OK PTZ Select direction arrow then press OK to start PTZ motion Pr
21. ON DETECTION Setup E Mail Setup PTZ Setup Mobile Setup Motion Detection Color len le Setup Time Setup Password Setup Alarm Manage System Maintain Ger keier S er ALL Selects all settings HDD MANAGEMENT PASSWORD SETUE e CLEAN Clears all settings EE EE LE e LOAD DEFAULT Restores all settings to factory defaults de A 2 Click OK in the prompt This will restore all selected items the original factory settings NOTE Recorded video on the HDD will not be erased To restart the DVR soft reset Default Page Selection 1 Click RESTART 2 Click OK in the prompt The system will perform a soft reset and load to a live split screen view To upgrade firmware 1 Copy the firmware file to an empty USB flash drive The firmware file should not be in a folder 2 Connect the USB flash drive to the top USB port on the front panel of your system 3 Open the SYSTEM MAINTAIN MAIN MENU gt ADVANCED gt MAINTAIN 4 Click SYSTEM UPDATE The system will scan the USB flash drive and begin updating the firmware Do not remove the USB flash drive while the upgrade is taking place 5 PARAMETER EXPORT Copies the system settings of the device to an empty USB flash drive 6 PARAMETER IMPORT Imports system settings from another device e 00 00 Upgrading USB thumb System Update Warning Message EN Warning Restoring factory defaults will cause any settings you ve made to the system t
22. ONS CECHNICAL SPECIFICATIONS VIDEO PICCURE PROCESSING AND STORAGE SOFTWARE UPGRADE Language GUI Password Video in Video out Video display Video standard Audio input Audio output Record style Audio compression Picture compression Picture resolution Audio style Video code rate Audio code rate Data storage Alarm input Alarm output Serial interface PTZ interface Mouse Data Network interface VGA output USB Voltage input Power Consumption Working temperature Video impedance input Video output DEVICE PARAMETER English Spanish French Chinese 16 Bit Graphic menu OSD Menu User password Administrator password 16ch composite video input 1 0Vp p impedance 750 BNC 1 VGA 1 BNC CVBS 16 channel 1 4 9 16 channel PAL 25 f s CCIR 625line 50 scene NTSC 30 f s CCIR 525 line 60 scene 2 ch audio input impedance 6000 RCA 1 ch audio output impedance 6000 RCA Audio video recorded simultaneously ADPCM H 264 CIF ADPCM CIF 384 768 Kbps 32 KB s One 1 TB SATA HDD included up to 2 TB capable 4 alarm inputs 2 alarm outputs Supports 2 RS485 Supports PELCO D PELCO P Mouse USB 1 1 USB 2 0 RJ45 10M 100M Supports 800 x 600 1024 x 768 1280 x 1024 1366 x 768 1440 x 900 resolution Supports USB firmware upgrade AC 110 240V DC 12V 6W without HDD 14 F to 122 F 10 C to 50 C 750 each channel 1Vp p CVBS signal APPENDIX
23. Remote Control not work Answer e The remote control is not for this DVR The distance of remote control is too far or the angle is too great Remote control batteries are dead or low Remote control is damaged or the receiver port on the front panel of DVR is damaged or blocked Question Why can t I log in over the Internet Answer e Please check the network to see if it is connected Check if LINK or 100M LED is displayed normally on the panel use ping XXX XXX XXX XXX DVR IP to check if the Internet is linked properly e Make sure you are running Windows 7 Vista or XP operating system and Internet Explorer 6 0 8 0 e ActiveX control has been blocked Please manually install ActiveX control again e Please install DX8 1 and upgrade your video card driver Question Why is there is no picture or picture is not clear when preview the recording or playback the recording via Internet Explorer Answer e Please choose WAN in web environment e Try opening and closing windows again by right clicking the mouse button Question Why am I receiving a message indicating other members are setting when accessing my DVR settings through Internet Explorer Answer e Someone else is setting the DVR or the Main Menu is open on the DVR Close the DVR configuration interface or exit the DVR Question Why do get a message stating Not Enough Resources when I have not exceeded the 480 frame rate total for NTSC rec
24. When file backup is complete click OK in the confirmation PAM AMEN ie window The confirmation window show the save path of i VW SAVE PATH the backup file NOTE Backup files are saved as 264 files ADVENI 168 45 311 Bgckop vchOO000000000001 4090625 154433 154433 42 00 QO0000 464 MA NOTE Use the Player Software included on the software CD to playback backed up video at Remote Viewing File backup Location ee eee Era ca TTT TTTTT ET TT NON GN 0 ber ur gd s REMOCE ACCESS REMOCE SURVEILLANCE Setup Tab Use the SETUP tab to configure the settings of your system from a remote location NOTE If the Main Menu is open on the system you will not be able to make changes to the system from the remote location To open remote setup Click SETUP at the top of the main screen The Remote Setup menu features the following tabbed options e RECORD e ALARM e PTZ e NETWORK e SETTING e MAINTENANCE e HOST INFO RECORD ALARM You can check and change the parameter settings as You can check and change the parameter settings as configured in the DVR configured in the DVR Remote Setup Record Screen Remote Setup Alarm Screen PTZ NETWORK You can check and change the parameter settings as You can check and change the parameter settings as configured in the DVR configured in the DVR 8 d D FE amp E Remote Setup Network Screen Re
25. ailure or resetting of your network To configure DHCP settings 1 Select DHCP from the TYPE drop down box in the NETWORK SETUP Menu You should see the message Getting IP The router will assign an IP address This is the IP address you will forward port 80 to on the router so you can access the DVHR from remote computers See comment above to configure a static IP 2 Click APPLY Click OK in the confirmation window 3 If necessary change the Media and Web Port settings Static IP You will need to setup the network settings on the DVR to match the settings of the router to which your DVR is connected This information can be obtained through your computer Windows 7 Vista or XP all have similar ways to access this data To get the router settings 1 Toaccess the router s settings you will need to enter the Command CMD panel on your computer It must be connected to the same router as your DVR e In Windows 7 or Vista from the START menu type CMD in the field that says Search programs and files and hit ENTER or click on the magnifying glass icon e n Windows XP select Run from the START menu Type CMD after the prompt 2 ipconfig at the prompt and hit enter 3 You will get a screen that contains information similar to what is shown below Within all of the information shown locate the IPv4 Subnet Mask and Gateway addresses These you will enter into the STATIC IP screen in the NETWORK SETTINGS
26. ault video output for the DVR system is VGA If you connect a BNC CVBS monitor on initial setup you will need to use the mouse Scroll Wheel to switch to nonitor use the Mouse W the BNC output to be able to use the mouse Roll the mouse Scroll Wheel back A ee E ward to go to BNC and forward to go to VGA The REMARK screen is shown on startup ut Switch between VGA to BNC Output N g muns em EA i DWU bf WENN f BH WP if w WI EE Qiu LP 2i To power the system On Off connect the power cable to the DC 12V port on the rear panel At startup the system performs a basic system check and runs an initial loading sequence After a few moments the system loads a live display view System Initializing Standby Mode The system can also be put into Standby Mode Power will remain to the system but will not be recording To start stop Standby Mode 1 Press and hold the POWER button on the front panel or the STANDBY button on the remote control until the prompt closes The system enters standby mode You can also enter Standby mode through the Quick Access Menu See next page 2 To exit standby mode press and hold the hold press button until stand succeeded Power Standby Switch POWER button on the front panel or remote Standby Mode control until the system beeps The system will begin powering up Password JEVICE 000000
27. ch the system for recorded video 2 Click FILE LIST at the bottom of the menu The FILE LIST menu opens To use the File List 1 Under TYPE select NORMAL to view only normal recordings ALARM to view alarm recordings includes alarm and motion detection or ALL to view all video on your system 2 Usethe buttons on the side panel to navigate the file list e FIRST Jump to the first page of the list PRE Turn to the previous page NEXT Turn to the next page File List Menu LAST Jump to the last page of the list ALL Select all files OTHER Toggles selections between checked and unchecked BACKUP After selecting a file s click to begin copying the data to a USB flash drive not included 3 Click any file to begin playback urTst IERI SEARC BASIC OPERATION PLAYBACK Backup Use the FILE LIST sub menu to find recorded video on your system and copy it to a USB flash drive not included NOTE The system is compatible with most major brands of USB flash drives with capacities from 256 MB to 4 GB To backup recorded data 1 Connect a blank USB flash drive to the top USB port on the front panel of NEE the system Deve Reime ur 2 Openthe FILE LIST menu and search for recorded data on the system as spicae shown above 3 Select the file you want to backup and click the BACKUP box next to the file name Select multiple files if desired Click ALL to select all files click OTHER to deselect all f
28. ck speed by 1 2 1 4 1 8 Press to increase forward playback speed 2X 4X 8X Ss e AUDIO TIP When using the remote contro to enter password 4 and camera titles select the field using the navigation buttons press OK and then press the num ber buttons Always purchase the correct 4 size and grade of battery most w suitable for intended use Re place all batteries of a set at the same time Clean the battery contacts and also those of the device prior to battery installation Ensure the batteries are installed correctly with regard to polarity and Re move batteries from equipment that is not to be used for an extended period of time Re move used batteries promptly PRODUCT OVERVIEU MOUSE AND VIRTUAL KEYPAD MOUSE CONTROLS VU e D Jpera tio nw itl 1 thi the r mouse is the primary input device for navigating system menus NOTE Unless otherwise noted all system functions described in this manual are achieved through mouse input y Y fei is L D A To use a mouse with the system Connect a USB mouse to the USB MOUSE port on front panel of POWER the system NOTE Only the USB 2 0 port on the front panel is designed for data backup to a USB flash drive Do not connect a USB flash drive to the USB MOUSE port Use the mouse buttons to perform the following iff Left Button e Click to select a menu op
29. continuous loop This is useful when you want to record or view the same set of pre determined areas You can customize these settings for each PTZ camera connected to your DVR 001 Understanding the CRUISE SETTING Options To access this menu In Live View double click on the Channel with the connected PTZ Camera to open to full screen view From the Quick Access Menu select PTZ Click SETUP from the PTZ CONTROL screen and you will see the PTZ SETUP Menu Click CRUISE SETUP to configure the cruise settings for your PTZ Camera save Serre 1 TOTAL The total number of PRESET s defined 2 PRESET A defined pan tilt and hold sequence You can enter up to 128 PRESET s for a PTZ Cruise Setup channel depending on how many areas you want to view or record 3 STOP TIME The total time in seconds for the camera to move through its defined operation Note This includes travel time from the previous set point completion plus the length of time you want the camera to hold on a position For example if the STOP TIME is set to 10 seconds and the travel time from the previous set point is 6 seconds then the camera will hold on the position for only 4 seconds It can take some trial and error to get the timing you want To help fine tune your timing after a set point is defined selecting CALL will travel through the cruise setting for the PRESET allowing you to adjust your timing 4 SET Stores the PRESET in memory 5 CLEAR Removes the defined pan tilt and hol
30. cted channels camera picture is not being displayed Camera cables are loose or have become disconnected am not receiving e mail notifications T e f you want to use your own SMTP server deselect the Default DEA SERME 1 disabled and and enter your SMTP Server Address Port User name and entered your own SMTP information nn Password in their respective fields APPENDIX PRODUCT LIMITED WARRANTY BRK Brands Inc BRK the maker of First Alert amp brand products warrants that for a period of one year from the date of purchase the Warranty Period this product will be free from defects in material and workmanship BRK at its sole option will repair or replace this product or any component of the product found to be defective during the Warranty Period Replacement or repair will be made with a new or remanufactured product or component If the product is no longer available replacement may be made with a similar product of equal or greater value This is your exclusive warranty This warranty is valid for the original retail purchaser only from the date of initial retail purchase and is not transferable In order to obtain warranty service you must keep the original sales receipt and proof of purchase in the form of the UPC code from the package BRK dealers service centers or retail stores selling BRK products do not have the right to alter modify or any way change the terms and conditions of thi
31. d sequence for a CRUISE SETUP PRESETS will still be unchanged 6 SAVE Saves all PRESETS defined TIME 03 SET CLEAR CALL How to define a Cruise Setting PRESET 1 With your PTZ Channel selected and the CRUISE SETUP menu open as explained in the previous sections be sure TOTAL is 0 and you are on PRESET 001 If not click CLEAR to reset the PRESET s Using the Arrow Keys adjust the camera to the first position you want to monitor Set the STOP TIME setting using the Virtual Keypad See STOP TIME explanation above for important information Click SET to save The TOTAL and PRESET numbers move to the next number Repeat steps 2 through 4 for each PRESET you want to define Click SAVE to save all PRESETS for this CRUISE SETTING Follow the same steps above to configure other PTZ cameras on other Channels Click EXIT several times to get to the Live View screen Use the Quick Access Menu to select START CRUISE and STOP CRUISE to begin or end Cruise operation for all defined PTZ channels GE CD X1 ek REMOCE ACCESS NECWORK SETUP NECWORK SECUP FOR REMOCE ACCESS Use the NETWORK SETUP menu to configure your network and DNS settings for remote access If you are only going to access the DVR locally from a computer attached to the same router as the DVR you only need to configure settings using either the DHCP or STATIC IP Because you are on the same network port forwarding and knowing the public IP address are not nec
32. dministrator and user passwords and enable disable password checking 2 USER normal user Only has access to live viewing search playback and other limited authorities For security reasons it is highly recommended to enable passwords on your system If you enable passwords you must select a 1 8 digit ADMIN password and a 1 8 digit USER password The ADMIN and USER passwords must not be the same If you forget your password contact First Alert Consumer Affairs for help in resetting To customize PASSWORD settings click SYSTEM from the Main Menu then click PASSWORD You are now in the User Setup menu From here you can change the DEVICE ID if desired Note this is not a required for a basic setup AD ACTIVE SONFIG 1 Device ID Click the field beside Device ID and enter a 6 digit numerical De 2 use NORMAL ACTIVE CONFIG vice ID using the Virtual Keyboard oer NORMAL ACTIVE CONFIG se LL ACTIVE ONFIG Next in the USER SETUP Menu click CONFIG to set up users NOTE Only the 5 ORMAL ACTIVE CONFIG Administrator can enter the CONFIG setup You can change the 6 user ORMAL AcTIvE e STATE active or not Note for User Set 1 ADMIN the STATE of ACTIVE or INACTIVE cannot be changed USER NAME Assign or change user name using the virtual keyboard PASSWORD ENABLE enable or disable the password for this user PASSWORD Password must be 1 8 digits CONFIRM confirm the password PERMISSION Select all permissions for t
33. e from www dyndns com Prevent your hosts from expiring with Dynamic DNS Pro Add New Hostname You don t currently have Dynamic DNS Pro service in your account To get the full benefits of Dynamic DNS including premium subscriber domains and other features add D vnsmic DNS Pro to vour shoppinc cart D or try it with 1 99 monthly subscription Hostname Wildcard ori for DONS Pro users Service Type WebHop Redirect URL forwarding service Hostname Your current locations IP address is 12 69 99 25 IPv6 Address optional TTL value 5 60 seconds Edit TTL 7 1 have mail server with another name and would like to DynDNS com Setup Screen 1 Using a computer that is connected to the same router as the DVR use Internet Explorer to go to www dyndns com 2 Decide whether you only need one domain name which is free or require multiple names for a fee 3 Follow the instructions for completing the required information to register 4 You will receive a confirmation e mail with your new domain name An example domain name might be adam dyndns com You will need it to configure the DVR First obtain your Router DNS You need to get your DNS manually from your router You will need the Primary or Secondary DNS from your router for DDNS to function properly To obtain your Primary or Secondary DNS 1 In your web browser log in to your router using its Default Gateway address NOTE Refer to your route
34. enu click ADVANCED then MOBILE 2 Under MOBILE NETWORK select 3G 2 75G or 2 5G NOTE Contact your cellular provider if you are unsure about the network of your cellular phone 3 Under MOBILE PORT enter your mobile port number Note this should be port 100 you forwarded from your router 4 Click APPLY Click OK in the confirmation window 5 Click EXIT in all menus until all windows are closed Step 2 Configure Your Phone 1 From your phone go to your App Store or Market Search for the MEye application 2 Download and Install the App E 3 Go to the settings screen See below for examples of iPhone Android Windows and p i Blackberry phones Your screens may vary e Enter a name e Enter your IP address for your computer not the DVR IP address You can easily get your IP address as described in Network Setup Static IP or by going to www whatismyIP MEye Application com Note For business applications firewalls may restrict or mask the true IP address of Icon your computer You may need to contact your IT administrator to obtain this information e Enter 100 in the Port box e Click OK or Back to save the information 6 12 26 PM Address 12 2 1 Address 12 2 138 XXX Address 58 60 231 XXX partt 100 Port 100 EN Leet frs i User admin A am se User admin ge ERA User ID admin Password Pa
35. enu to access 7 several system options including the Main Menu Select one of the MULITLPICIURE gt following options P ULTIPICTURE if e MAIN MENU Opens the main system menu e MENU LOCK Logs current user off the system Re login required e MULTIPICTURE Configures Channels to display in Live View e PTZ Opens the PTZ control menu e VIDEO SEARCH Open the Search Menu to view recorded video e MUTE Mute listen in audio on the system Recording of audio is still enabled Quick Access Menu e START RECORD Start manual recording Multipicture e STOP RECORD Stop manual recording START CRUISE or STOP CRUISE Toggles between both com Quick Access Menu mands Click to start preset PTZ Camera motion When Cruise is started and you bring up this Quick Access Menu again the option will now show STOP CRUISE e STANDBY Puts system in standby mode e VIDEO SEQUENCE Rotates through ONE CHANNEL FOUR CHANNEL and NINE CHANNEL Live View Screens To close the Sub Menu left click anywhere on screen Main Menu Access To open the Main Menu Right click anywhere on screen to open the Quick Access Menu and select MAIN MENU mouse only or press the MENU button on the remote control or front panel of the system NOTE If passwords are enabled on the system you need enter the 1 8 digit numerical password to open the Main Menu Main Menu 1 DISPLAY Configure Display Setup 2 RECORD Configure recording parameters quality
36. eo input output in the back panel of DVR Please insert the video source directly into the display device and check if they are causing the problem Check the brightness of the picture and bring it back to its original default setting No video input signal or too weak The DVR hardware is defective Question Why can t the DVR record after startup and why is there an H showing on the screen Answer e Make sure power adaptor is DC 12V e Make sure hard drive is formatted e Check the power and data connection cables of the hard drive e The hard drive is defective e SATA port is not working Question What is the meaning of the letters I and showing on the screen Answer e R means the channel is recording M means motion detection on the channel l means alarm on the channel means either the hard drive is not installed it is bad or full or needs formatting Question Why is the DVR having a problem with real time images such as bad image color or serious brightness dis tortion Answer e If PAL and NTSC are not correctly selected the images will be in black and white and rolling e DVR is not compatible with monitor e video transmission distance cable run is too long You may need to upgrade to RG59 Coax BNC DC Power cables for runs longer than 60 feet e The setting of DVR color settings need to be adjusted Question Why is there no audio sound when monito
37. ernal device to the NO Normally Open and COM Common connections on the alarm block as required by the device See ALARM BLOCK VOLTAGE table for Alarm Block Voltage The maximum contact rating is 3A 24VDC Note up to 24VDC ALARM MANAGE settings work the same on both outputs Alarm inputs 1 and up to3A 2 activate alarm output COM1 NO 1 Alarm inputs 3 and 4 activate alarm output COM2 NO2 E mail Setup The system can send an e mail notification with a JPEG snapshot for triggered events on the system Please consult your e mail provider for information to enter in this screen To setup e mail notification 1 Under EMAIL select ON 2 Under SSL select OFF NOTE SSL deals with encryption Only advanced users should enable this option 3 Under SMTP PORT enter the SMTP port of your e mail server 4 Under SMTP enter the SMTP address of your e mail server For example smtp gmail com TEE 5 Under SEND EMAIL enter the sender e mail address 6 Under SEND PW enter the password of your e mail server 7 Under RECV EMAIL enter the e mail address that will receive the e mail notification 8 INTERVAL Set from 3 240 minutes 9 SET EMAIL CC Add up to six Carbon Copy e mail addresses 10 Click APPLY Click OK in the REMARK window Depending upon your settings the system can generate a lot of e mail alerts For that reason we recommend setting up a dedicated e mail address specifically for the Security S
38. ess to move cursor down in PTZ mode press to pan camera down Press to move cursor left in PTZ mode press to pan camera left Press to move cursor right in PTZ mode press to pan camera right Connect a USB flash drive to the left port for data backup and firmware upgrades Con nect a USB mouse to the right port PAGE 8 o Ka HOG PRODUCT OVERVIEU DVR CONTROLS POWER Input ka Network EE VGA Output Eau Video Output Alarm Input Alarm Output RS485 12V Audio Input Audio Output Video Input co 2 Ground BACK PANEL DC 12V 3A power connection For connecting RJ45 ethernet cable to PC or router For connecting to a VGA monitor For connecting to a BNC monitor 800 x 600 NTSC or PAL 4 alarm inputs 2 alarm outputs For connecting PTZ cameras Power supply for alarm block inputs the current is 100mA to prevent short circuits For connecting audio signal from audio capable cameras or self powered microphones RCA jacks For connecting audio signal to amplified speakers RCA jacks For connecting video signal from cameras BNC Cooling fan Ground connection PRODUCT OVERVIEU REMOcCE CONTROL REMOTE CONTROL Remote Control Operation The remote control is the secondary input device for navigating the system s interface In device operation the OK key has the same function as left click of the mouse LOGIN LOCK Number
39. essary You will just access the DVR by entering the IP address of the DVR from the NETWORK setup into the Internet Explorer browser window If you are going to take advantage of the Remote Surveillance feature such as for a smart phone or to NS 192 168 002 001 view your system outside of your network over the internet you will need to review ADDR Getting 1 and set up Port Forwarding and the DDNS After you setup the NETWORK settings E using DHCP STATIC IP or DDNS see the REMOTE SURVEILLANCE section for further instructions There are five options for configuring the DVR to be accessed remotely DHCP Static IP UPnP PPPOE DDNS To access this menu from the MAIN MENU E AUT APEDE DERI click ADVANCED then NETWORK SETUP Be sure your router or network is con nected to the LAN port on the back of the DVR Network Setup DHCP Dynamic Host Configuration Protocol DHCP is a protocol used by networked devices clients to obtain various parameters necessary for the clients to operate in an Internet Protocol IP network It allows you to quickly connect to your network and obtain an IP address from the router After the initial setup we recommend that you disable DHCP then select STATIC from the TYPE drop down box and set the IP address between 1 100 For example if your IP address is 192 168 0 107 change the last digits to 90 i e 192 163 0 90 This ensures that port forwarding will not change in the event of power f
40. etui ANS button Security level for this zone 8 Type the DVR s IP address obtained during Network Setup or DDNS domain Geet name obtained through DynDNS com setup into the Add this website to the Ee E zone box 9 Click the Add button ess EM GN NN v ee 10 Close the window You can add and remove websites from this zone All websites in Customleve Defeutieve 11 Back in the Security Tab screen d Resetalzonestodefautieve click the Custom level button ai Ex EI 12 Pull down the Reset to menu http infonet S es button and select Low Websites 13 Click the Reset button ege Internet Options Security Screen 14 Click Yes when asked Are you sure you want to change the setting ele SCH E Require server verification https for all sites in this zone aS LIES s 16 Click Apply Nm eo 17 Click OK 18 Close Internet Explorer You are Trusted Sites pices now ready to access the DVR using RE WH noes Internet Explorer 8 Kees ef XPS documents Disable Using Remote Surveillance La With your system connected you can now log in to your DVR using Internet Explorer B Permissions for components with manifests 2 Ge The software from the DVR will install the first time you access the DVR through Internet Explorer and will allow you to operate the network remotely The DVR supports access Reset to over LAN and WAN also supports IP and domain name access
41. figure and control 2 From the Quick Access Menu select PTZ See image at left 3 From the PTZ CONTROL screen you can adjust e Pan Speed 3 63 Adjusts the speed the camera will move e Zoom Zooms in and zooms out PTZ Control Sub Menu e Focus and focuses the picture e ris lets more light in and removes light from the picture This is useful to correct Select PTZ from the Quick Access Menu backlight issues e Directional keys Left and Right Arrows control the pan Up and Down arrows control the tilt ADVANCED OPERATION PCZSECLUpP Pan Tilt Zoom PTZ Setup Continued In the PTZ SETUP screen you can set or control the following for each PRESET defined SET PRESET Saves any PRESET functions changed with this screen CLEAN PRESET Clears a defined PRESET without going to the SET CRUISE screen CALL PRESET Calls a defined PRESET without going to the SET CRUISE screen AUTO SCAN Enables AUTO SCAN feature without going through Quick Access Menu STOP SCAN Enables AUTO SCAN feature without going through Quick Access Menu CRUISE SETUP Configures the Cruise Setting See next step for details SE e i001 SET PRESET CLEAN PRESET CALL PRESET AUTO CRUISE SETUE PTZ Control PTZ Setup Step 4 Configure the CRUISE SETUP of your PTZ Camera This feature allows you to set up a series of Pan Tilt and Hold camera sequences and then execute those operations in a
42. g to removal or replacement of any product or software installed on your computer BRK reserves the right to make changes in design or to make additions to or improvements in its products without incurring any obligations to modify any product which has already been manufactured BRK will make every effort to provide updates and fixes to its software via its website This warranty does not cover any alteration or damage to any other software that may be or may become resident on the users system as a result of installing the software provided This warranty is in lieu of other warranties expressed or implied and BRK neither assumes nor authorizes any person to assume for it any other obligation or liability in connection with the sale or service of the product In no event shall BRK be liable for any special or consequential damages arising from the use of the product or arising from the malfunctioning or non functioning of the product or for any delay in the performance of this warranty due to any cause beyond its control BRK does not make any claims or warranties of any kind whatsoever regarding the product s potential ability or effectiveness to prevent minimize or in any way affect personal or property damage or injury BRK is not responsible for any personal damage loss or theft related to the product or to its use for any harm whether physical or mental related thereto Any and all claims or statements whether written or verbal by salespeople
43. hannels can be played back at one time 3 Under DATE enter a date using the Virtual Keyboard mouse only 4 Click SEARCH Recorded events on the system appear in red alarm events includes both alarm and motion events and green normal recording 5 Click a date in the Month Grid to search for video files 6 Click a time block in the Hour Grid to view the video Playback begins 7 Move the mouse slightly to display the on screen play back controls You can also use the playback control with buttons on the remote control or front panel of the system of Record file FILE LIST EXIT On screen Playback Controls To use the on screen play back controls 1 Click the VCR like controls to play pause fast forward rewind and slow down playback 2 Click X to quit playback and return to the Search menu zm Month Grid c Hour Grid On screen Playback Controls Record State 8 Under RECORD STATE the system shows recorded events in a Month Grid and a Time Grid The selected day of the month will be outlined in red Green normal recording Red alarm recording includes both alarm and motion events Click a date in the month grid to view recorded video files for that selected date in the hour grid File List Use the FILE LIST sub menu to see a detailed list of all the recorded video on your system To open the FILE LIST 1 From the RECORD SEARCH Menu click SEARCH to sear
44. hard drive to the chassis Re connect the hard drive power and data cables Replace the cover and screws Note Format hard drive per instructions in HDD MANAGEMENT section i D Caution When working with electrostatic sensitive Hard Drive Remove Install Screws from Below devices such as hard disk or DVR 4A unit make sure you use a static free workstation Any electrostatic energy coming in contact with the hard disk or DVR can damage it permanently Hard Drive Format NOTE Anew hard drive must be formatted after installation Format per instructions in the HDD MANAGEMENT section of this manual CAUTION RISK OF ELECTRIC SHOCK CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK UNPLUG ALL POWER SOURCES INCLUDING CAMERAS FROM THE DVR BEFORE REMOVING COVER FAILURE TO DO SO CAN RESULT IN DAMAGE TO THE DVR OR ITS COMPONENTS AS WELL AS INJURY OR DEATH The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of un insulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the appliance Hard Drive Connected to Circuit Board APPENDIX SPECIFICATI
45. his user NOTE this option is not available for ADMIN as they have all permissions Available choices are Standby Record Setup HDD Manage Language Setup Time Setup Start Stop Record Display Setup Alarm Setup System Info Motion Detect Mobile Setup System Setup PTZ Setup Network Setup Video Audio Set IE Preview Internet Explorer for each of 16 Channels Playback for each of 16 Channels Navigate the PERMISSION Screens by e NEXT Moves to next selecting page e ALL Selects all permissions e CLEAN Clears all permissions NOTE This page is available for the administrator The administrator can assign permissions for the user The user can view but can not change their permissions D User Password Setup JS E CLEAN APPLY User Permission Screen 1 User Permission Screen 2 Multi User Login After Users are set up Select active user from USER NAME drop down box to log on with pre viously set up permissions The active user s will be available Next key in the device ID and user password User Login Multi Users INICIAL SECUP SYSTEM OPERATION CAMERA DISPLAY SEeCLIP Setting Up Cameras for Viewing and Recording Use the Display Setup menu to customize channel titles show hide the date and time in live viewing and playback and enable disable preview channels To customize Display settings click DISPLAY from the Main Menu Display 1 Configure the following options e NAME Click any of
46. iles NOTE The size of each file is shown in the File List menu Use this to help you find a USB flash drive large enough to hold all the files you wish to backup 4 Click BACKUP from the side panel to immediately begin copying the files to the USB flash drive NOTE Backup progress appears in the status win dow DO NOT remove the USB flash drive during backup 5 When the space in backup device is less than recording file the system will prompt Space not enough 6 You can remove USB device directly when backup is finished remove the US time ls Warning Do not remove the USB drive during backup Backup Successful Notice HDD MANAGEMENT Hard Drive and USB Options The HDD screen displays essential information about the system s internal hard drive and lets you format the internal HDD and external USB flash drive not included If there is no hard drive in DVR or the DVR cannot read the hard drive or the hard drive is not formatted it will display a red in the video preview interface To access this menu from the MAIN MENU click DEVICES then HDD LOOOGE The HDD menu displays the following 1 HDD STATUS The system will display OK for normal operation 2 HDD SIZE The size in gigabytes of the internal hard disk drive The size of your system s internal hard drive will vary by model 3 FREE SPACE The space in gigabytes remaining on the system s internal HDD 4 AVAILABLE T
47. l for details on Port Service Name Name1 Forwarding configuration for your specific router Some Internet Service Providers ISP may block access to these settings the router they provide ORE Less abd You may need to contact your ISP to make these changes for you Td 1 Access your routers s Port Forwarding screen See image at right Your s Ending Port 80 may be slightly different but the information required is the same Server Address 10 2 Enter your port forwarding information for each port you want to forward As noted above you will need to forward ports 80 100 and 9000 Apply Cancel e Assign a name e Start Port 80 End Port 80 e Enter your DVR IP address you obtained from Step 1 How to Determine the IP Address of the DVR e Click Apply and repeat for the remaining ports Port Forwarding Screen from Router For clarity and easier identification of ports in your router we suggest naming the ports as follows Port 80 is for your Web Browser name this port DVR Web Port 9000 is for streaming media name this port DVR Media Port 100 is for your mobile phone name this port DVR Mobile Remote Surveillance using Internet Explorer 8 or 9 The DVR features built in browser based software that allows you to access your system remotely over your local area network LAN or over the Internet using Internet Explorer Once you have configured the network settings
48. l rights and you may also have other rights that vary from state to state or province to province or jurisdiction to jurisdiction OBTAINING SERVICE If service is required do not return the product to your place of purchase In order to obtain warranty service contact the Consumer Affairs Division at 1 800 323 9005 7 30 a m 5 00 a m Central Standard Time Monday through Friday To assist us in serving you please have the model number and date of purchase available when calling After contacting the Consumer Affairs Division and it is determined that the product should be returned for Warranty Service please mail the product to BRK Brands Inc 3901 Liberty Street Road Aurora IL 60504 8122 First Aler 2012 BRK Brands Inc a Jarden Corporation Company NYSE JAH 3901 Liberty Street Road Aurora IL 60504 8122 Phone 630 851 7330 Tech Services 800 323 9005 www brkelectronics com M08 0403 002r4 2012
49. line under Products gt gt Security Cameras gt gt Wired Cameras 2011 BRK Brands Inc a Jarden Corporation company NYSE JAH www brkelectronics com All rights reserved Distributed by BRK Brands Inc 3901 Liberty Street Road Aurora IL 60504 8122 Due to continuing product development the product inside the packaging may look slightly different than the one on the package BRK Brands Inc is a subsidiary of Jarden Corporation NYSE JAH First Alert is a registered trademark of the First Alert Trust To obtain warranty service contact the Consumer Affairs Division at 1 800 323 9005 Monday through Friday 7 30 a m 5 p m Central Standard Time Made in China gw o mE mua Sixteen channel H 264 digital video recorder with Internet remote surveillance motion detection PTZ and alarm control suitable for applications such as high end residential new or remodel light commercial small business retail small warehouse or small grocery e H 264 Compression amp Virus free Linux O S e Real hexaplex operation simultaneous record playback mobile phone live view backup control amp remote access e 1 SATA hard drive installed e Supports smart phone live view amp E mail alarm e Customizable E mail alerts e Supports 16 channel CIF real time simultaneous recording e Supports 4 channel simultaneous playback e User friendly interface 16 bit true color semi transparent GUI with notes for selected menu i
50. menu in your DVR See next step Users your id gt ipconfig Windows IP Configuration Ethernet adaptor Local Area Connection Connection specific DNS Suffix Link local IPv6 Address IPv4 Address Subnet Mask Default Gateway Windows ipconfig Info Example PAGE 21 REMOCE ACCESS NECWORK SECUP To configure Static IP settings in the DVR 1 Select STATIC IP from the TYPE drop down box in the NETWORK SETUP Menu 2 Enter your IP Address Subnet mask and Gateway info you obtained from your computer through the previous step in the respective fields using the Virtual Keyboard 3 Click APPLY Click OK in the confirmation window 4 If necessary change the Media and Web Port settings UPnP Universal Plug and Play UPnP Forum is an industry initiative designed to enable simple and robust connectivity among consumer electronics intelligent appliances and mobile devices from many different vendors This protocol is designed to allow networked Static IP Menu devices such as computers printers mobile devices to automatically discover each other s presence on a network and to connect seamlessly for data sharing and communications NOTE Your Router must support UPnP function to use this protocol To configure UPnP settings Enable the UPnP function in your Router In this DVR Open the MAIN MENU and click ADVANCE From the Advanced Setup menu click NETWORK Under UPnP select ON Click APPLY to save you
51. meras can possibly degrade the signal and can cause unexpected or loss of operation and control Note Use similar setup for PTZ inputs 485A 2 amp 485B 2 Step 2 Configure PTZ Communication Settings To access this menu from the MAIN MENU click DEVICES then PTZ see PTZ RATE PARITY ADD Setup image Use the slider bar on the right of the screen to access all 8 elco enn Teil 001 channels available this DVR The PTZ setting options for each camera be elco H 600 TTE selected independently and are available next to each camera s channel number 1 Under PROTOCOL select PELCO D or PELCO P for the selected channel 2 Under BAUD RATE select 1200 2400 4800 or 9600 3 Under PARITY select ODD EVEN MARK SPACE or NONE parity bits Note Mark 1 Space 0 parity bits 4 Under ADDRESS provide an address from 001 255 using the Virtual Key board for each PTZ camera 5 Click APPLY Click OK in the REMARK window APPLY EXIT 6 Click EXIT in all menus until all windows are closed 1003 004 1005 1006 MAIN MENU Step 3 Configure the Operation amp Control of your PTZ MENU LOCK Camera s MULTIPICTURE b After your PTZ camera s are set up you can control their operation from your DVR Note Individual features must be available on your camera to operate 1 In Live View double click on the Channel with the connected PTZ Camera to open to full screen view This selects the channel to con
52. mote Setup PTZ Screen PAGE 3 REMOCE ACCESS REMOCE SURVEILLANCE SETTING You can check and change the parameter settings as configured in the DVR 1 BANDWIDTH Set the bandwidth in kbps 128k 192k MAINTENANCE 256k 384k 512k 1024k that you want to allocate for You can check and change the parameter settings as traffic based on internet bandwidth available This configured in the DVR along with rebooting the system and bandwidth does not include audio upgrading firmware 2 FILE SAVE PATH The path where you want to save 1 TELECONTROL Remote reboot DVR or format HDD captured picture and recording video 2 REMOTE UPGRADE Remote upgrade DVR firmware Sa Remote Setup Setting Screen Remote Setup Maintenance Screen HOST INFO This interface allows you to view system information such as HDD status remain record time firmware version and MAC Address All the information is for viewing only and cannot be changed remotely Remote Setup Host Info Screen PRGE 38 MOBILE PHONE Mobile Setup Mobile Setup allows you to send alerts to your cellular phone running Windows Mobile Pro Android Blackberry or iPhone on 3G networks To get the latest MOBILE NETWORK cB software it is recommended that from your phone you go to your App Store or MOBILE PORT 00100 Market icon and search for the MEye application Step1 Configure DVR For all phones configure MOBILE settings as follows 1 From the MAIN M
53. n while the USB drive is connected to the USB port on the front of the DVR Be aware that this button is for use with external USB hard drive you may connect to the DVR for backup External hard drives will need to be formatted using the FAT32 format and this can be done by connecting the drive to the USB port on a PC and reformatting it from there ADVANCED SETUP Use the DEVICE MANAGEMENT menu to configure alarm settings motion detection mobile surveillance PTZ settings and the hard drive The Device Management menu contains the following sub menus HDD Alarm Mobile Motion Detect and PTZ ALARM E mail Options Use the ALARM SETUP menu to configure alarm and e mail settings NOTE External alarm devices must be connected to the alarm block on the rear panel of the DVR in order to use the I O input output alarms of the system Up to four external alarm devices can be connected to this DVR Devices 1 and 2 work with channels 1 8 Devices 3 and 4 work with channels 9 16 See next section Alarm Inputs and Alarm Inputs Diagram for details on attaching alarm inputs To access this menu from the MAIN MENU click ALARM To configure alarm settings 1 Under I O STATUS select NO Normal Open NC Normal Closed or OFF for Alarm input Next under I O RELATION select SETUP and choose what channel or channels you want to link to this alarm device in the I O RELATED CHANNEL screen Click APPLY to save your se
54. n working with electrostatic sensitive de OR ELECTRIC CLOG N 1 vices such as hard disk or DVR unit make sure use a static free workstation Any electro X static energy coming in contact with the hard disk or DVR can damage it permanently DISPOSAL The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of un insulated a These symbols indicate that it is prohibited to 4 dangerous voltage within the product s enclosure that may be of di f th batteri in the h hold ex x sufficient magnitude to constitute a risk of electric shock Ispose ese batteries in the nouseno waste Take spent batteries that can no longer The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating maintenance be charged to the designated collection points ee servicing instructions in the literature accompanying the appliance In your community WARNING TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK UNPLUG ALL POWER SOURCES INCLUDING CAMERAS FROM THE DVR BEFORE REMOVING COVER FAILURE TO DO SO CAN RESULT IN DAMAGE TO THE DVR OR ITS COMPONENTS AS WELL AS INJURY OR DEATH CAUTION TO PREVENT ELECTRIC SHOCK MATCH WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT PRODUCT OVERVIEU PR
55. nfigurations You can also double click a channel at any time to view it in single channel 3 Click to show or hide all the channel windows 4 Click E start stop manual recording to your PC on ALL channels For more details see RECORDING 5 Select a channel outlined in red and then click the audio bars to increase or decrease listen in volume Click the icon to mute unmute Live Viewing Talk Function Recording NOTE The Talk function is not supported NOTE You will record video to your PC regardless of the recording mode on the system itself By default recorded files are saved in C DVR ip_address Record Recording You can record video directly to your PC using the remote surveillance software To record video to your PC from Live viewing click to start stop manual recording to your PC on ALL channels Quick Access Menu EE Right click any channel to open the sub menu EK CLOSE The sub menu contains the following options D OPEN ALL H CLOSE ALL El START RECORD al LIP Remote Viewing Quick Access Menu PTZ Control You must have a PTZ camera not included connected to the system in order to use the PTZ controls To control a PTZ camera Select the channel of the connected PTZ camera s Click the navigation arrows to pan and tilt the camera Click to control zoom focus and iris Enter presets Click SETTING HAND and CLEAR to further control presets IET Screen Capt
56. o be deleted This includes recording and VN L 7 network setups along with passwords This step cannot be un done NOTE Recorded video on the HDD will not be erased ADVANCED OPERATION PUZ PAN CILC ZOOM PCZ PTZ Inputs Configuration Pan Tilt Zoom PTZ Setup NOTE Consult the instruction manual of your PTZ camera for complete information about your camera including protocol baud rate and parity settings before beginning setup Enter these settings in the DVR Step 1 Connect your PTZ Camera to this DVR Connect a PTZ camera to the BNC and DC power cables Also connect the communication cable from the PTZ camera to the 485A TX and 485B RX control inputs to the Alarm PTZ block on the back of the DVR Note there are two sets of PTZ control connections 485A 1 485B 1 amp 485A 2 485B 2 Multiple PTZ cameras can be set up with each by making parallel connections See diagram for details and Install 120 see PTZ Camera Setup Info box for additional information resistor in last A IB camera only A IB A IB wm e B NOTE It is recommended for best results to use 1200 shielded twisted pair cable of a sufficient gauge to meet i your application length 18 to 22 gauge is usually sufficient e 7 e In addition be sure to only install the 1200 terminating resistor that comes with your PTZ camera in the last parallel connected camera Keeping that resistor in all ca
57. on From the Main Menu click DEVICES Then click MOTION Under STATUS select ON to enable motion detection for the desired chan nel Scroll down for additional channels Note If in the RECORD screen a Channel is set to OFF MOTION is also disabled for that Channel Under SENSITIVITY select 1 through 8 The higher the number the more sensitive the motion detection ERR eem Under MD AREA click SETUP The red motion grid appears over the se ADIR lected channel full screen Click the blocks in the grid to enable disable motion detection Red motion detection enabled Clear motion detection disabled Right click anywhere on the screen to return to the Motion Detection menu Click EMAIL then select ON OFF to turn on e mail notification E mail must be configured See manual for details Click APPLY Click OK in the REMARK window Motion Detect Grid BASIC OPERATION PLAYBACK PLAYBACK cH ALL v DATE 11 15 2011 SEARCH 16 23 PLAYBACK VIDEO STATE PLAYBACK Mode Playback and Record Search View recorded video on the system through the SEARCH Menu To begin playback 1 There are two ways to access the SEARCH menu Right click anywhere on the screen and select VIDEO SEARCH from the Quick Access Menu The SEARCH Menu opens Or from the Main Menu select SEARCH NOTE When you first open the SEARCH Menu it displays the current month and date 2 Click PLAYBACK to select a specific channel Note a maximum of 4 c
58. ording Answer e Although the chipset is the standard NTSC 480 part of the resources are used for other internal functions and cannot be al located to recording resources A frame rate of 420 fps is the maximum that can be allocated APPENDIX Confirm that all cables are connected correctly Confirm that the power adapter is securely connected to the back Cable from power adapter is loose or is unplugged af ihe ni Confirm that the system is powered on LED indicators on the System is not receiving front should be ON power or is not powering up If the unit is connected through a power bar or surge protector Cables are connected but system is not receiving try bypassing the bar and connecting the power directly to the sufficient power wall outlet Confirm that there is power at the outlet e Connect the power cable to another outlet e Test the outlet with another plugged device Remote control not detected Battery in the remote control is drained or is missing Install two fresh AAA alkaline batteries in the remote control by the system Hard Drive is not formatted e Format the hard drive per instructions eege e Remove the housing and check that hard drive cables are firmly the svstem Hard drive cables are loose or not properly connected y connected There is no hard drive in the system e Open the housing and install a 3 5 SATA hard drive e From the Main Menu select HDD gt Overwrite gt Enable and click Apply Hard d
59. r s manual or software for login information You can also get the Default Gateway on your PC by selecting Start gt Run Type CMD and press Enter In the Command Prompt window type ipconfig and press Enter View its WAN settings Write down the Primary or Secondary DNS address for use in the next step Connection Type QoS Engine Cable Status Network Status Connection Up Time MAC Address Authentication amp Security IP Address Subnet Mask Default Gateway 216 58 97 21 216 58 97 20 PPPoE Active Connected Established Days 0 15 01 Disconnect 00 1E 58 2E 43 AA PAP 209 195 113 46 255 255 255 255 192 168 200 1 WAN Settings Example REMOCE ACCESS NECWORK SECUP Next configure DDNS settings in the DVR From the Network Setup menu enter Primary or Secondary DNS from the WAN settings of your router in the DNS field 1 Click DDNS SETTINGS 2 Under DDNS select ON 3 Under SERVICE select DYNDNS if you obtained your domain name from DynDNS com 4 Under DOMAIN NAME enter your DDNS domain name you received from the confirmation email For example if your domain name is adam dyndns com you need to enter adamQdyndns com in the text field using the Virtual Keyboard 5 Enter your DDNS user name and password in the respective fields 6 Click APPLY Click OK in the confirmation window 7 Click EXIT The system will prompt you that it must restart Click
60. r settings and then click OK in the confirmation window Using a remote PC open Internet Explorer In the address bar enter your Router WAN IP address immediately followed by WEB PORT no spaces Example http XXX XXX XXX XXX Router WAN IP XXX WEB PORT Enter your system ADMIN password and select INTERNET NOTE If you have not enabled passwords on the system leave the password field blank 9 Click LOGIN E UE E CE i Gei PPPoE Point to Point Protocol over Ethernet The Point to Point Protocol over Ethernet PPPoE is a network protocol for encapsulating Point to Point Protocol PPP frames inside Ethernet frames It is used mainly with DSL services where individual users connect to the DSL modem over Ethernet and in plain Metro Ethernet networks Use this option if you are going to attach the DVR directly to a DSL or Cable modem instead of a router To configure PPPoE settings 1 Select PPPOE from the TYPE drop down box in the NETWORK SETUP Menu 2 You will need to contact your ISP provider for the user name and password need to enter into the PPPOE NAME and PASSWORD fields 3 Click APPLY Click OK in the confirmation window 4 If necessary change the Media and Web Port settings PPPoE Setup PAGE 28 DDNS Dynamic Domain Name Service A DDNS account allows you to set up a web site address that points back to your Local Network so you can access the DVR over the Internet using a static or dynamic IP addres
61. reas frequently but you are only concerned about when those areas are accessed This saves hard drive space and makes it easier to find an event that was recorded to the hard drive To configure alarm inputs for devices without their own voltage you Alarm Inputs Configuration will use the 12V input supplied on the alarm block See Alarm Inputs for devices without voltage Configuration diagram at the right Note If Alarm Input Device has its own power supply make sure 1 Voltage rating is between 6V and 12V Do not use the 12V connection on the Alarm Block 2 Ground must be connected to GND in Alarm Block for device to operate properly When an alarm is triggered in the Live View Screen you will see a i e i e gt red 1 in the Channel with an alarm input warning You may also 2 c lt c lt EN Lf Lf see a R if you set up the channel to record when an alarm is ALM IN w w co o9 triggered 11 Alarm Ouput NC Alarm output is used to activate an external device such as a Q a horn or light after an alarm is triggered do this the DVR uses a From or NC depending on NO Use 12V from dry contact normally open relay This DVR has two sets of alarm setup selected to alarm Block outputs COM1 NO1 and COM2 NO2 To configure alarm outputs inputs 1 through 4 Door Sensor connect the ext
62. red If you select N A N A TIMER RECORD you have to set a recording schedule on the system 6 REC SIZE Record Size select 15MIN 30MIN 45MIN or 60MIN NOTE Record Size sets the file size for recorded video files on the system Instead of recording data as one large file the system will divide the data into blocks of 15 30 45 or 60 minutes This makes the recorded data easier to search 7 MASK FIELD lets you block a specific portion of a channel you do not want recorded or shown on the display screen This can be useful if you need to conceal a sensitive area being captured by the camera See next section for details 8 Click APPLY Click OK in the REMARK window Click EXIT Recording Schedule TIMER RECORD You can program the DVR to record according to a customized recording schedule The Schedule Grid shows the days of the week and hour blocks 00 23 You can set Alarm Recording Red General Recording Green or No Recording Blue to each time block of each day To set a recording schedule Open the Main Menu and click RECORD Under REC MODE select TIMER RECORD Click SCHEDULE The Schedule menu opens Under CHANNEL select specific channels or select ALL Below the grid click either ALARM red GENERAL Green or NO RECORD Blue and then click a time block on the desired day DEFAULT Use the FROM TO drop down menus to copy the schedule of one day to another For example if
63. ring Answer e Check sound box or speaker functions Also check possible short circuit Audio source may be connected to the video channel You can click to full screen to check The hardware of DVR is defective Cameras are not audio capable or no powered microphone is connected Mute is enabled APPENDIX Question Why is there no audio during playback Answer e Audio settings not correct open audio video item and check the audio to see if it is closed in playback interface Question Why is my system time not correct Answer e Wrong setting or user did not click Edit to confirm e Circuit Board battery is not connected properly e Circuit Board battery is dead Please change Question Why does the Stop recording function on the Quick Access Menu or Remote Control not work Answer e Stop recording by the right mouse button is for Manual Recording only It can not stop recording when it is on a set schedule or on motion recording If you want to stop a scheduled recording please make changes in the RECORD menu Question Why is motion detection not working Answer e The setting of motion detection area is not correct e Sensitivity is too low e Record SWITCH is turned off for that channel RECORD Menu Question Why do I have a USB device error Answer e The data exceeds the capacity of backup device e The backup device is incompatible e The backup device is damaged Question Why does the
64. rive is full 096 remaining and the unit is no longer recording Overwrite is not enabled Mouse cable is not connected or is not firmly e Firmly connect the mouse cable to the USB Mouse port not the connected to the system USB Data port on the front panel Mouse is not detected by e Power off the system Turn power switch off position on back system of unit Firmly connect a USB mouse to the USB Mouse port on the front panel of the system Power on the system Turn power switch to on position on back of unit System needs to be reset e Check the camera video cable and connections e Disconnect and reconnect the cable at the system and at the camera e Try moving the camera to another channel or use another cable Audio cables are loose or have been disconnected e Check the AUDIO connections to the DVR The image on the DVR Audio channels are disabled the system menu e Check the Configurations Main Menu gt Record gt Audio appears but does not have on external speakers not included is low or sound e Increase volume on external speakers not included Cameras are not audio capable or a powered e Add audio capable cameras or a powered microphone not microphone is not attached included with this kit The system beeps at startup The beep at startup is normal e No action required e Open Main Menu gt Advance gt Alarm click E MAIL SETUP under E mail notification is disabled E MAIL select ON There is no picture on sele
65. rop down menus and select ON OFF to enable disable recording from the selected channel Note If SWITCH is set to OFF then Motion Detect Alarm and Manual Record are also disabled for that channel 2 BITRATE Kbps See table for details Note Resolution for this DVR is at CIF due to the number of channels 3 FRAMERATE Choose the recording frame rate 1 30 fps frames per second The lower the value the less life like and more jerky the recorded movements will be However a lower frame rate uses less HDD space Make your choice depending on the precision with which you want to follow the events being recorded Frame rate of each channel can be adjusted but is riae a iin LLL limited by the total resources available The total frame rate for all channels E select a record mod combined cannot exceed 420 NTSC fps Note Although the chipset is NTSC EG DEFAULT APPLY EXIT 480 part of the resources are used for other internal functions and cannot be 2358 allocated to recording resources The ratios of D1 HD1 and CIF are as follows 1 D1 4 x CIF 1 HD1 2 x CIF 4 AUDIO select ON or OFF If audio recording is enabled the system will record au dio from connected audio capable cameras not included See caution statement ee 1 EE on audio recording in Video section 5 REC MODE select POWER UP or TIMER RECORD If you select POWER UP ELLEN v 21 768 the system will record continuously when the system is powe
66. s One problem with a dynamic address is your internet service provider ISP changes this address from time to time When it changes you need to re configure your DVR with the new address To do so you will have to get the new IP address Although you can go to www myipaddress com to get the new IP address you still have to make the changes manually So what are your choices The first would be to obtain a static IP address from your ISP This can get expensive due to setup fees and monthly rates Fortunately there is an easier option That is to use a dynamic domain name service DDNS to get a domain name that can be linked to your dynamic IP address While there are multiple DDNS services available we recommend www dyndns com as the DVR has been already configured to accept account information from this service How DynDNS com works 1 You install the DynDNS Updater software on your network 2 When your Internet Service Provider changes the your IP address the DynDNS Updater detects that the network s IP address has changed 3 The DynDNS Updater sends the new IP address to DynDNS com 4 The DynDNS com update server receives the information and assigns the new IP address to your Dynamic DNS hostname you created In addition to automatically keeping up with the changes in the address you will now be able to enter a domain name rather than a string of digits when accessing the DVR in Internet Explorer How to obtain your Domain Nam
67. s DVR Step 2 Configure PTZ Communication Settings Step 3 Configure the Operation and Control of your PTZ Camera s Step 4 Configure the CRUISE SETTING of your PTZ Camera Remote Access Network Setup for Remote Access DHCP Dynamic Host Configuration Protocol Static IP UPnP Universal Plug and Play PPPoE Point to Point Protocol Over Ethernet DDNS Dynamic Domain Name Service Port Forwarding Remote Surveillance Remote Surveillance using Internet Explorer 8 Using Remote Surveillance Remote Surveillance Main Screen Live Viewing Tab Playback Tab Setup Tab Setting Maintenance and Host Info Tabs Mobile Phone Mobile Setup Windows Mobile Pro 6 0 or later OS Phones Symbian S60 3rd or later OS Phones Android 1 5 Mobile OS Phones Apple iPhone on 3G Networks OS Phones Blackberry OS 5 0 Phones Curve 8900 Bold 9700 Tour 9630 Appendix Hard Drive Removal and Installation Specifications FAQ s Frequently Asked Questions Troubleshooting Warranty 22 23 22 23 23 24 24 24 25 26 25 25 25 26 27 27 27 27 28 28 29 30 30 32 33 33 34 34 35 36 37 38 39 40 41 41 41 42 43 44 45 46 47 48 49 50 50 51 52 53 54 55 2 m i CAUTION SCACEMENCS SAFETY PRECAUTIONS Do not drop puncture or disassemble the DVR Do not tug on the power adapter Use the plug to remove it from the wall Do not expose the DVR to high temperatures For your own safety avoid using the DVR when there is
68. s warranty WARRANTY EXCLUSIONS Parts and Labor 1 year limited warranted parts do not include bulbs LEDs and batteries This warranty does not apply to bulbs LEDs and batteries supplied with or forming part of the product This warranty is invalidated if non BRK accessories are or have been used in or in connection with the product or in any modification or repair is made to the product This warranty does not apply to defects or damages arising by use of the product in other than normal including normal atmospheric moisture and humidity conditions or by installation or use of the product other than in strict accordance with the instructions contained in the product owner s manual This warranty does not apply to defects in or damages to the product caused by i negligent use of the product ii misuse abuse neglect alteration repair or improper installation of the product iii electrical short circuits or transients iv usage not in accordance with product installation v use of replacement parts not supplied by BRK vi improper product maintenance or vii accident fire flood or other Acts of God This warranty does not cover the performance or functionality of any computer software included in the package with the product BRK makes no warranty that the software provided with the product will function without interruption or otherwise be free of anomalies errors or Bugs This warranty does not cover any costs relatin
69. ssword Max Channel 4 Blackberry Phone Settings Screen Ok Delete Cancel iPhone Settings Screen Android Settings Screen Windows Phone Settings Screen NOTE Before you can use Mobile Access you need to setup the network configuration on the DVR and forward port 100 as described in the Port Forwarding section of this manual MOBILE PHONE Mobile Setup continued 4 Goto the Main Screen and start the session by selecting the Play button Select a Channel number to view each connected camera Depending on your setup and phone you can control PTZ cameras and other functions See your application for available features Below are screen shots from various phones iPhone Main Screen Android Main Screen Windows Phone Main Screen Company Connecting TX ETT ISI Blackberry Phone Main Screen Windows Phone PTZ Screen APPENDIX HDD Installation To replace the hard drive in the DVR 1 CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK UNPLUG ALL POWER SOURCES INCLUDING CAMERAS FROM THE DVR BEFORE REMOVING COVER FAILURE TO DO SO CAN RESULT IN DAMAGE TO THE DVR OR ITS COMPONENTS AS WELL AS INJURY OR DEATH Remove screws securing the cover of the DVR and remove cover Disconnect the hard drive power and data cables Remove the screws securing the hard drive to the chassis Remove old hard drive and replace with the new one Re install the screws securing the
70. t User Accounts and Family Safety Select Add or Remove User Account Select user account to change Select Turn User Account Control on or off Note Depending on your version of Vista this screen might be accessible on the bottom of the Select User Account to Change screen under Additional things you can do gt Go to main user account page Uncheck the box next to Use User Account Control UAC to help protect your computer You will need to re start your computer for the change to take effect Windows 7 gt Open the Control Panel Select User Accounts Select Change User Account Control Settings In the Choose to be notified about changes to your computer screen move the slider to the lowest setting Never notify Configuring ActiveX Control in Internet Explorer 8 1 Open Internet Explorer 8 Security Privacy Content Connections Programs Advanced 2 Click on Tools m Select a zone to view or change security settings 3 Select Internet Options in the pull down menu e amp r 4 Click on the Security Tab Internet intranet Restricted 5 Select Trusted Sites x se 6 Click on the Sites button Tha zone contains websites that you SEB 7 Uncheck the Require server verification https for all sites in this zone e
71. tem 4 Select LAN or INTERNET from the drop down menu and click LOGIN Setup Required Prior to Remote Access NOTE Your system must be connected to your LAN or WAN Windows and Internet Explorer must be configured as described in the previous sections Configuring Windows User Account Control and Configuring Active X Control in Internet Explorer and the DVR settings must have been setup properly as described in the Network Setup for Remote Access section before attempting remote access Remote Surveillance Main Screen Upon login the Remote Surveillance main screen appears in your browser PLAYBACK Modes Main Screen Time Stamp Channel PTZ Control Functions Display Modes Volume Mute Click LIVE PLAYBACK and SETUP NM K EICI _ DR SET CALL CLEAN SETCURISE STOP CRUISE VERSIONT 0 8 4 Click the icons to show hide channels take screen captures and record Click the icons to view channels in single channel full screen quad and split screen configurations Select a channel outlined in red and then click the bars to increase decrease volume click the icon to mute unmute volume Live Viewing Tab By default Remote Surveillance opens in Live Viewing mode split screen To use Live Viewing 1 Click LIVE at the top of the main screen 2 Click the display mode icons to view the main screen in single channel quad or split screen co
72. tems e Advanced motion detection activated recording e 24 Scheduled Recording e Network monitoring through internet access e Supports USB or external DVD backup e Hi speed backup upgrade record via USB2 0 e PTZ camera control INCRODUCTION CABLE OF CONCENCS PRGE seccion DESCRIPTION NUMBER Introduction Meee Safety e Product Overview 7 What is in the Box 7 DVR Controls Front Panel 8 Back Panel 9 Remote Control 10 Mouse Controls 11 Camera Power Connections 12 Connecting Devices 12 Initial Setup System Operation 13 System Start Up 13 Default Video Output 13 Power On Off 13 User Login 13 Live View Screen 14 Quick Access Menu 14 Main Menu Access 14 Password Setup and User Permissions 15 Camera Display Setup 16 Display Video Audio 16 Language Date and Time 17 Language Date Time and Daylight Savings Time DST 17 Basic Operation 18 Recording 18 Configure Recording Options 18 Recording Schedule Timer Recording 18 Recording Schedule TIMER RECORD Example 19 Privacy Mask Field 19 Motion Detect Setup 19 Playback 20 Playback and Record Search 20 On Screen Playback Controls 20 File List 21 Backup 21 HDD Management 21 22 INCRODUCTION CABLE OF CONCENCS PRGE seccion 5 NUMBER Advanced Operation Alarm Alarm Setup E mail Setup System Info and System Update System Maintain Upgrade Firmware PTZ Setup and Control Step 1 Connect your PTZ Camera to thi
73. the date Recorded video files will populate the File List 3 From the Channel drop down menu select a specific channel or select ALL CHANNEL and then click SEARCH 4 From the Type drop down menu select COMMON normal recording ALARM or ALL TYPE and then click SEARCH 5 Double click the file from the File List to playback the file in the main screen TIME CHANNEL SIZE a Remote Backup 08 30 58 08 3 2 4 You backup recorded video files from your system to your PC using the Replay ict n 5 menu the remote surveillance software 408 39 0208 3 2 21M To backup files remotely 0 33 05 08 4 2 163 8M 1 Click PLAYBACK at the top of the main screen uc ners 1 2 Double click a file from the File List to begin playback CA 08 51 2908 5 2 Sr 3 Click BACKUP Backup begins to C DVR ip_address Backup NOTE If you 51 49 08 5 _ 2 95 7M playback a file you must wait for the file to load before backing it up otherwise you 085645 08 5 2 3 6M may receive an error message 08 56 54 09 0 2 ARM 409 00 58 09 3 4 568 3M DvrOcx i 409 02 25 09 0 2 33 6M ga o2 04 01 09 0 2 21 1M 409 05 05 09 0 2 45 7M 07 20 09 1_ 2 113 3M i Other user Downloading now 2 09 12 00 09 1 2 59 6M 09 16 10 09 1_ 2 18 4M 509 17 14 09 1 2 26 6M _ bn9 18 31 09 1 2 21 4M Y BACKUP PLAYBACK Remote Viewing Error Message 4
74. the fields and enter a new title for the selected channel using the Virtual Keyboard mouse only e POSITION Reposition the channel title select U L D L U R DR where U UP D DOWN L LEFT and R RIGHT or OFF If OFF the title will not be displayed for the selected channel e COLOR Adjust CHROMATICITY LUMINOSITY CONTRAST and SATU Ru RATION for the selected channel DISPLAY TIME W e DISPLAY TIME WHILE IN LIVE VIEW Select ON OFF to show hide the JISPLAY TIME WE date and time during live viewing e DISPLAY TIME WHILE RECORDING Select ON OFF to show hide the ze U UP D DOWN L LEFT R RIGHT date and time during playback DEFAULT APPLY 2 Scroll down to change the settings for the remaining channels 3 Click APPLY to save your settings Click OK in the REMARK window Click EXIT CHANNEL NAME ICH01 ICH02 sn E Video Use the VIDEO SETUP menu to set the resolution and camera setup on the system To configure Video options from the MAIN MENU select SYSTEM then VIDEO 1 Under VIDEO SYSTEM select NTSC or PAL See info box below 2 Under VGA RESOLUTION select 800 x 600 1024 x 768 1280 x 1024 1966 x 768 1440 x 900 3 UnderLOOP TIME SECOND enter with virtual keypad from 1 to 300 Sets the time each channel is visible when VIDEO SEQUENCE from the Quick Ac cess Menu 4 Under ADJUST MARGIN adjust TOP BOTTOM LEFT RIGHT margin with slider from 0 6 Also adjust Display from VGA or CVBS Default is V
75. tion e During live viewing in split screen double click ona channel to view the selected channel in full screen e Double click the channel again to return to split screen DVR Front Face view Connect Mouse A e Selecting letter or number on the virtual keypad USB Drive Right Button El ouso Butono ouse Button Operation e Click to open the Quick Access Menu e Exits any window e Exits any menu or re opens previous menu e 4 j MI 1 3 Scroll Wheel mich to VGA backward switch to BNC CVBS VIRTUAL KEYPAD To eng eg or data the system uses a virtual keypad In fields where letters or numbers can be entered you can switch between various formats numbers numbers amp symbols upper case ABC and lower case abc Note you can access all numbers when in the Letters virtual keypads e See below A Se meenen e M EVES EES CS t o h Laus Ok m 2 2 E Letters Uppercase Letters Lowercase Numbers Numbers amp Symbols PRODUCT OVERVIEU CAMERA AND POWER CONNECTIONS Follow this diagram to make device connections This diagram is for illustration purposes only Cabling and other accessories shown are not included with this DVR unless indicated See What s in the Box for included devices DVR
76. ttings Repeat if desired for the remaining I O devices Note If in the RECORD screen a Channel is set to OFF ALARM is also disabled for that Channel EMAIL SETUP 2 To activate Loss Alarms use the drop down menu and select ON OFF e HDD LOSS The alarm will sound if the internal HDD is damaged e HDD SPACE The alarm will sound when the HDD is full overwrite must be disabled e VIDEO LOSS The alarm will sound when a camera is disconnected 3 Under ALARM MANAGE configure the following e OUTPUT Set the output time in seconds on the spot monitor from Os 10s 20s 40s or 60s 5MIN 10MIN e BUZZER Set the time in seconds for the DVR buzzer to sound when an alarm is triggered Os 10s 20s 40s or 60s 5MIN 10MIN NOTE Set the buzzer to Os if you want to disable the alarm during motion detection e POST REC Set the time in seconds for the system to record after a triggered alarm 30s 1MIN 2MIN 5MIN BUZZER 0 POST REC 1 MIN M CLEAR APPLY time setup DEFAULT APPLY Alarm Manage screen ADVANCED OPERATION ALARM 4 Click APPLY Click OK in the confirmation window Alarm Inputs Alarm inputs are devices or switches that activate when a door window cabinet etc is opened or accessed For example you might want to only have the camera record when someone opens a tool cabinet or when a door opens vs recording when motion occurs around those areas There may be people moving by those a
77. ures Use the remote surveillance software to take a snapshot of the channels on the main display screen Screen Captures can be useful for your own records or may be needed by authorities in case of a security incident To take a screen capture A d nk Ne er WER We SET ALL CLEAN SET CURISE STOP CRUISE Remote Viewing PTZ Control 1 From Live Viewing select the channel you want to capture The selected channel will be highlighted in a red frame 2 Click 3 Click OK in the confirmation window Screen captures are saved as BMP files to the default save location C DVR REMOCE ACCESS REMOTE SURVEILLANCE Playback Tab Use the Replay menu to search and playback recorded video on your system LIVE PLAYBACK SETUP E 2012 01 je Yuma Lass DEO 9 1 42 15 16 17 18 49 20 21 22 23 24 25 26 27 28 mimis ALTRE SEARCH FILE LIST TIME CHANNEL SIZE 408 30 58 08 3 2 43M 208 30 58 09 0 4 574 6M 0 8 31 09 08 3__ 2 154 9M 408 39 02 08 3 2 2 1M 08 39 05 08 4 2 163 8M 2 08 47 54 08 5 2 52 1M 08 50 27 085 2 215M 408 51 29 08 5 2 7 8M 51 49 08 5 __ 2 95 7M 08 56 45 08 5 2 3 6M 9 08 56 54 09 0__ 2 102 7M 409 00 58 09 3 4 568 3M 09 0225 09 0 2 33 6M 09 04 01 09 0 2 21 1M 09 05 05 09
78. ystem alert notices Also to better manage your alerts you will want the alert e mails to go to a different account than the one sending them lt ADVANCED OPERATION 5 5 SYSTEM INFO AND SYSTEM UPDATE System Information View system information including the serial number software version MCU and MAC address and serial number of the system To access this menu from the SSS Se SESS Sere MAIN MENU click SYSTEM then click INFO MCU SERIAL NUM 001100229E VERSION MCU 9 MAC ADDRESS 04 75 F5 00 System Maintain Use the SYSTEM MAINTAIN menu to update system firmware and set an automatic system reset schedule To access this menu from the MAIN MENU click SYSTEM then click MAINTAIN AUTO MAINTAIN OFF system Info To enable AUTO MAINTAIN 1 Under AUTO MAINTAIN select ON The Settings option appears 2 Under AUTO REBOOT EVERY DAY then set the time of day using the Virtual Keyboard EVERY WEEK then set the day from the drop down menu and time of day EVERY MONTH then set the month from the drop down menu and the time of day 3 Click APPLY Click OK in the REMARK window system Maintain To restore factory settings 1 Click DEFAULT SETTINGS This brings you to the DEFAULT SELECTION screen DISPLAY SETUE PTZ SETUI e Options available to reset are Display Setup Record Setup Record RECORD SETUI MOBILE SETUI Schedule Network Setup DDNS Setup HDD Management Alarm RECORD SCHEDULE MOTI

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