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Epson 811P Projector User Manual
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1. A BL H a oar iec e N ON BH i B L i N B R ree c Single sheets and cards Envelope A The minimum top margin is 0 12 inch 3 0 mm When printing multiple sheets of glossy media the minimum top margin is 1 2 inches 30 mm BL The minimum left margin is 0 12 inch 3 0 mm BR The minimum right margin is 0 35 inch 9 0 mm for Letter and Legal 1 10 inches 28 mm for 10 envelopes 0 28 inch 7 mm for DL envelopes 0 12 inch 3 0 mm for all other paper sizes C The minimum bottom margin is 0 55 inch 14 0 mm A Ly B L BR EPSON 4 x 6 inch Photo Paper dotted lines indicate perforations po C A The maximum top margin is 0 67 inch 17 0 mm B L B R The maximum left and right margin is 0 24 inch 6 1 mm C The maximum bottom margin is 0 24 inch 6 1 mm Technical Specifications A J B L B R EPSON Panoramic eee Photo Paper C A The minimum top margin is 0 12 inch 3 0 mm BL The minimum left margin is 0 12 inch 3 0 mm BR The minimum right margin is 0 54 inch 14 0 mm C The minimum bottom margin is 0 12 inch 3 0 mm Note mi Always load paper into the sheet feeder short edge first except envelopes Load envelopes long edge first Ink Cartridges Specification Black ink cartridge S020108 Color ink cartridge S020089 Color s Black Cyan magenta and yellow Print capacity 900 pages A4 paper text at Normal 360 dp
2. Click to recheck the ink level 4 To update the ink level check click the Update button To close the Status Monitor dialog box click OK Managing Print Jobs Selecting Configuration Options You can configure the way you want the printer to handle error messages warnings ink level checks and temporary spool folders in the Configuration Settings dialog box Follow these steps Printing stops when these messages appear Printing continues when these messages appear Choose Page Setup or Print from the File menu in your application You see a printer settings dialog box Click the Utility button You see the Utility menu Click the Configuration button You see the Configuration Settings dialog box EPSON Configuration Settings Error notification Beep and text Q Test only Warning Beep and text QO Text only Temporary Spool folder Spooled print job files are stored in these folders Click here to check for errors and or ink levels before printing Gatect Temporary High Speed Copies folder no so erect CJ Check for errors before starting to print CJ Check the ink level before starting to print Click here to select the default configuration settings 4 Select the configuration options you want Error notification lets you select whether you want M y your system to beep and display error message text or just display text if your pri
3. Possible cause Solution If the paper doesn t eject fully you may have set the wrong paper size Press the load eject button to eject the paper Then make sure you select the correct paper size in your printer software See Chapter 3 for instructions If it s wrinkled when it comes out the paper may be damp or too thin See the paper specifications in Appendix B for ranges of paper thicknesses you can print with as well as environmental requirements for storage Solving Miscellaneous Printout Problems If your printout results are not what you expected try these solutions Characters are incorrect or garbled Possible cause Solution Your printer is not selected in your application or as the Windows default printer Select your printer in your application or select it as the default Windows printer See your Windows documentation or online help for instructions Your printer is not selected in the Macintosh Chooser Select your printer in the Chooser as described in the Setup Guide Printing is stalled In Windows delete the stalled print jobs in Spool Manager in the spooler for Windows NT On a Macintosh select the stalled print jobs in Monitor3 or open the Extensions folder EPSON folder and Spool folder then delete any queued files See Chapter 4 for instructions The network cable is not securely connected Turn off your printer and computer Then make sure
4. LQ 500 EPSON Stylus PRO EPSON Stylus COLOR 500 EPSON Stylus COLOR II D LQ 860 D LQ 2550 Control Panel Settings You can change the following default settings from the printet s control panel Setting Options Print direction Auto Bi D Uni D Font Courier Roman Sans Serif Prestige Script Roman T Sans Serif H Draft Pitch 10 cpi 12 cpi 15 cpi 17 1 cpi 20 cpi Proportional I F mode Auto Parallel Serial Option Auto I F wait time 10 seconds 30 seconds Software ESC P 2 IBM X24E Auto CR IBM mode only Off On AGM IBM mode only Off On Character table PC437 PC850 PC860 PC861 PC863 PC865 Abicomp BRASCII Roman 8 ISO Latin 1 International character set for italic table Italic U S A Italic France Italic Germany Italic U K Italic Denmark 1 Italic Sweden Italic Italy Italic Spain 1 Auto line feed Off On Technical Specifications Changing control panel settings Control Codes ESC P 2 control codes Setting Options Network I F mode Off On Loading position 8 5mm 3 mm Others Economy Off On Follow these steps to change the settings listed above 1 Make sure the printer is turned off and has paper loaded 2 Hold down the color cleaning button and press the power button The printer prints a summary of instructions for changing settings and choosing the language to
5. Left to Rigt J al el ad LefttoRight sv Tee Reverse Order Print page frames Print Order options 3 Ifyou re printing multiple copies ofa multi page document and you want the copies printed in sets click the Collate checkbox The page graphics change to show collated documents 4 Ifyou re printing a multi page document and want the last page printed first so the pages come out without needing to be reordered click the Reverse Order checkbox The page graphics change to show later pages printing first 5 Click OK to close the Layout dialog box Custom Printing Note a Layout options are available only when you re using Windows 98 Windows 95 Windows NT or a Macintosh Selecting Print Layout Options Your printer software s print layout options let you reduce or enlarge almost any size document to print on your printer You can also select options to proof multiple pages on one sheet of paper add page frames and add a predefined or custom watermark For Windows 98 Windows 95 and Windows NT instructions see the next section For Macintosh instructions see page 3 27 Choosing Print Layout Options in Windows Follow the steps in these sections to use options in the Layout dialog box D Using proportional printing Db Using multiple print layouts and page frames D Adding a watermark Using Proportional Printing When you want to make the printed size of a docume
6. Loaded above the arrow on the left edge guide b Jammed inside the printer If the I paper out light is flashing paper is jammed Then reload the paper as described in the Setup Guide and in Chapter 2 making sure the left edge guide is adjusted to fit the paper s width Multiple pages feed at the same time Try this Then do this Remove the stack of paper from the printer Make sure the paper isn t too thin see the paper specifications in Appendix B Fan the edges of the stack of paper to separate the sheets Reload the paper as described in the Setup Guide and in Chapter 2 If too many copies of a page or document are printing check the Copies settings in both the printer software and your application program See Chapter 1 for more information Paper jams inside the printer Try this Then do this Turn off your printer open the cover and remove all the paper that s inside including any little pieces that may have torn off Load more paper in the printer following the instructions in the Setup Guide and in Chapter 2 If your paper jams frequently make sure you Use smooth high quality paper loaded printable side up Fan the stack and then even the edges before loading it Load paper beneath the arrow mark on the left edge guide Adjust the left edge guide to fit the width of your paper Troubleshooting Paper doesn t eject fully or is wrinkled
7. Number of hops Check the current settings and click Next Select Yes and click Finish to restart your computer Selecting the Speed amp Progress Options Windows 98 and Windows 95 You can set up the way your printer software sends print jobs and select whether to display the Progress Meter using the Speed and Progress dialog box To access the dialog box open your printer software as described below l 2 Click Start point to Settings then click Printers Right click the EPSON Stylus COLOR 850 printer icon and select Properties from the drop down menu You see the printer settings dialog box Managing Print Jobs 3 Click the Utility tab You see the Utility menu EPSON Stylus COLOR 850 Properties 12 xi General Details a Main td Paper lt 9 Layout BH Utility EPSON Status Monitor 2 W Use this utility to automatically check for errors and also check the level of ink remaining Nozzle Check J R Use this utility if gaps or faint areas appear in your printout Head Cleaning D AAI Lo Use this utility if your print quality declines or the Nozzle Check indicates clogged nozzles A Speed amp Progress Print Head Alignment Y RA button Use this utility if misaligned vertical lines appear in your printout EPSON Speed amp Progress Cancel A He 4 Click the Speed amp Progress button You see this dialog box Speed amp Progress IV Show Prog
8. This dialog box shows the progress of your print job and the status of your printer If you run out of paper while printing for example the Despooler warns you You can use the buttons to cancel pause or restart your print job Note ra On the Macintosh printer settings are saved with your document but you can t save them from one application to another You ll have to check your settings each time you open a new application If you want to reuse settings you can create document templates for your favorite applications You can also create custom setting groups in your printer software that you can select each time you open an application See page 3 33 for details Basic Printing Printing from a Macintosh When you print with a Macintosh you need to check the printer software settings for documents in each application you use When you choose Page Setup or Print from the File menu you see the printer software dialog boxes that let you choose the settings that describe your print job such as the media type you ve loaded and the resolution you want to use This section describes the settings you ll need to check for all your everyday printouts See Chapter 3 for information about advanced settings for special print jobs Follow these steps to print from a Macintosh 1 Open your word processor or other Macintosh software application and open a file you want to print 2 Choose Page Setup from the File m
9. Turn off the High Speed setting if vertical lines are misaligned See Chapter 3 for information The print heads are misaligned Run the Print Head Alignment utility See Chapter 5 for instructions Troubleshooting The printed image has incorrect or missing colors Possible cause Solution The Ink option is set to Black Change the Ink setting to Color See Chapter 1 for instructions The Media Type setting doesn t match the loaded paper Make sure the Media Type setting matches the paper you re using See Chapter 1 for instructions The printable side of the paper is face down Remove the paper and reload it with the printable side face up See Chapter 2 for instructions The Halftoning and Color Adjustment Mode options are set incorrectly for your document type Use the correct settings for the project you re printing following the instructions in Chapter 3 The ICM Windows 98 or Windows 95 or ColorSync Macintosh settings are incorrect for your document Use the Automatic mode setting or choose a different Rendering Intent setting Macintosh See Chapter 3 for more information The print head nozzles are clogged Clean the print heads See Chapter 5 for instructions The ink cartridges are low on ink or one or more ink colors are empty Check the black and amp color ink out lights to see which cartridge you may need to replace See Chapter 5
10. 4 Windows 98 Windows 95 or Windows NT Type a name up to 24 characters for your custom paper size in the Paper Size Name field Then select a Paper Width and Paper Height for the paper To use centimeters instead of inches click the 0 01cm option When you re finished click Save The paper size name appears in the Paper Size list in the dialog box Add more sizes if you want and click OK when you re done Custom Printing Windows 3 1 You can create only one User Defined paper size Type the width in the Paper Width field and the length in the Paper Height field Then click OK 5 You see the Paper tab again The paper size name you defined is added to the Paper Size list and selected as the current setting In Windows 3 1 the setting is named User Defined 6 To change or delete a custom paper size Windows 98 Windows 95 or Windows NT Click User Defined in the Paper Size list Then on the User Defined Paper Size dialog box select the custom paper name in the Paper Size list and click Delete or change Paper Width Paper Height and or Unit settings as necessary Click OK when you re done Windows 3 1 You can change the custom paper size but cannot delete it Click User Defined in the Paper Size list Then on the User Defined Paper Size dialog box change Paper Width and Paper Height settings as necessary Click OK when you re done Selecting Paper Options on a Macintosh The Paper Size and Orientation opti
11. Check the settings in the paper dialog box to make sure they re correct for your paper size See Chapter 3 for more information A portion of your image doesn t print Macintosh Possible cause Solution Your system doesn t have enough available memory Close any other applications you are running and turn off background printing You need to increase the memory allocation for your application EPSON Monitor3 or both Choose Get Info from the File menu when the application is active and increase the memory requirements See Chapter 4 for more information Troubleshooting The printer prints blank pages Possible cause Solution Your printer is not selected in your application or as the Windows default printer Select your printer as the default Windows printer See your Windows documentation or online help for instructions Your printer is not selected in the Macintosh Chooser Select your printer in the Chooser as described in the Setup Guide Paper settings in the printer software are incorrect for your paper size Check the settings in the paper dialog box to make sure they re correct for your paper size See Chapter 3 for more information The print head nozzles are clogged Clean the print heads by running a cleaning cycle following the instructions in Chapter 5 N Note a In Windows NT 4 0 you can t uninstall the printer software with the Add
12. amp Progress button see page 4 9 for details Managing Print Jobs Note d To control network traffic you may need to limit the number of systems that monitor the printer The Status Monitor 2 icon appears on the taskbar only when background monitoring is enabled See page 4 7 to enable background monitoring Spool Manager Windows 98 and 95 which appears in the Taskbar at the bottom of the screen each time you print as described on page 4 11 Additional monitoring features for Windows NT 4 0 which are discussed briefly on page 4 12 Using Status Monitor 2 Status Monitor 2 lets you view detailed information about your print jobs and control how you want printing monitored There are three ways to access Status Monitor 2 Click Start point to Programs click the Epson folder and click EPSON Status Monitor 2 Double click the icon when background monitoring is enabled on the taskbar in the bottom right corner of your screen Access the printer software from your application or the Printers utility see page 1 2 and page 1 4 click the Utility tab and click the EPSON Status Monitor 2 icon This method accesses the Printer Status window only see page 4 5 for details When you start Status Monitor 2 you see the main window JEPSON Status Monitor 2 menu bar Piinter View Settings Hel button bar Printer Name Status and Job Printer icon and name
13. None B amp Normal 360 dpi amp MicroWeave Off Ink i i 2 High Speed On Media Type Plain Paper Color Hig z Q Black Color Adjustment CJ Print Selected Area Print in O Gray RGB More Settings Save Settings Text Graph PhotoEnhance2 Economy ICM Media Type Current Settings fr Letter QY MicroWeave Off Portrait High Speed On E ec Fie areas Click Advanced then click here Macintosh Fats to see a list of project types Cancel Help Windows 3 Choose Color or Black ink 4 Click Advanced and then Custom Settings You see the list of project types Note a Always choose your Ink setting before you select a project from the Custom Settings list Selecting PhotoEnhance or PhotoEnhance2 ICM or ColorSync automatically sets the Ink option to Color Printing with PhotoEnhance or PhotoEnhance2 may take longer depending on your computer system and image ip Photo PhotoEnhance and PhotoEnhance2 have similar effects However PhotoEnhance and PhotoEnhance2 intelligently analyze your image data and their effect varies widely depending on your image The Photo setting consistently increases the contrast You may want to experiment to choose the best setting for your image Custom Printing Choose the right setting following these guidelines Photo For printing scanned photographs I
14. amp color ink out light is flashing or on Possible cause Solution If flashing the ink supply is getting low You need to replace the indicated ink cartridge soon see Chapter 5 for instructions If on the ink cartridge is empty You must replace the indicated ink cartridge now to be able to print see Chapter 5 for instructions The and Olights are flashing Possible cause Solution A carriage error has occurred Remove any paper in the printer Press the Y load eject button for about 30 seconds Then press it again Turn the printer off wait a few seconds and then turn it on and try printing again If the error is not cleared contact EPSON as described in the Introduction Troubleshooting All the lights are flashing Possible cause Solution You haven t removed all the packing material from the printer Remove the packing material following the instructions on the Notice Sheet in the box An internal error may have occurred Turn off your printer wait a few seconds and turn it on again If the lights still flash or stay on contact EPSON as described in the Introduction The printer has finished charging the ink cartridge but the power light is still flashing Possible cause Solution The ink cartridge clamp isn t locked down Press down on the clamp to lock it Packing material remains in the printer Remove all packing ma
15. improve the printed quality See Chapter 3 for details Increase the image resolution using your image editing software or decrease the size of the image Troubleshooting All lights are off Solving Printing Problems If the printer won t print first check that D The printer is turned on and the power light is on D Paper is loaded in the printer dD The printer is plugged into a working electrical outlet that s not controlled by a switch or timer Db The network cable is securely connected to the printer and the hub and any relevant network cables are securely connected If you still can t print check the following solutions Possible cause Solution The printer is not receiving power Try these solutions Make sure the printer is turned on D Turn off the power and plug in the power cord securely Make sure the outlet is not controlled by a switch or timer and is operable Only the power light is on but nothing prints Possible cause Solution The interface cable is not connected securely Turn off your printer and computer Then make sure the cable is connected securely and meets the printer s specifications The printer has an internal problem Turn off the printer and computer disconnect the interface cable and run a self test as described on page 6 3 The printer or application software is installed incorrectly If the self test wo
16. in the 0 position Set the paper thickness lever to the position and try printing again See Chapter 2 for instructions The paper is damp or the printable side is face down Remove the paper and reload a new stack with the printable side face up See Chapter 2 for instructions You loaded special media without a support sheet Follow the special media loading instructions in Chapter 2 and on the paper packaging for media that require support sheets Also try loading your media one sheet at a time You tried to print on cardboard or other non recommended media Make sure your paper or media meets the specifications listed in Appendix B If your printouts are still blurry after you change paper clean the print heads as described in Chapter 5 The Media Type setting doesn t match the loaded paper Make sure the Media Type setting matches the paper you re using See Chapter 1 for instructions Ink has leaked inside the printer Clean carefully inside the printer to remove spilled ink See Chapter 5 for instructions You re using the High Speed and MicroWeave settings with a misaligned print head Turn off High Speed following the instructions in Chapter 3 Run the Print Head Alignment utility following the instructions in Chapter 5 The resolution of your image is too low If a photographic image looks grainy or rough try using the PhotoEnhance 2 PhotoEnhance on Windows 3 1 setting to
17. 2 Monitor 2 Printer Status window The Progress Meter shows the progress of your print job and the status of your printer You can use the buttons to cancel pause or restart your print job If you installed Status Monitor 2 you also see information about how much ink you have left and can view the Status Monitor 2 Printer Status window See page 4 2 for more information about Status Monitor 2 Basic Printing You can set up the way your printer software sends print jobs and select whether to display the Progress Meter dialog box or not see page 4 9 for instructions Windows NT 4 0 If you installed Status Monitor 2 you see information about how much ink you have left and can view the Status Monitor 2 Printer Status window See page 4 2 for more information Windows NT 4 0 servers and workstations also include a messenger service to alert you to printer errors or let you know when a print job is finished If you have appropriate network access privileges or you re controlling printing from the server you can also cancel pause or restart print jobs and set other options See your Windows NT documentation for details Windows 3 1 After you send your print job the EPSON Despooler dialog box appears on your screen 600SCN1 TIF Time 0 00 04 Click to pause Page 1 of 1 or resume Copy 1 of 1 printing EPSON Stylus E apa 850 Click to restart printing Click to cree ornino C ama JO ne
18. 360 inch increments 100 milliseconds per 1 3 inch line 1 italic and 10 graphics character tables 14 international character sets and 1 legal character set D EPSON Roman proportional D EPSON Sans Serif proportional D EPSON Courier D EPSON Prestige EPSON Script All bitmap fonts are available in 10 12 and 15 cpi You can select other font pitch combinations using ESC P 2 commands D EPSON Roman D EPSON Sans Serif BD EPSON Roman T D EPSON Sans Serif H All scalable fonts are available in sizes from 8 to 32 points in 2 point increments and four styles normal bold italic and bold italic The printer always uses the fonts you select with your software application You need to use the printer s internal fonts only if your application doesn t allow you to select fonts Technical Specifications Paper Paper type Size Paper types Thickness Weight Single sheets Letter 8 5 x 11 inches Plain paper and 0 003 to 0 004 inch 17 to 24 Ib A4 210 x 297 mm A5 148 x 210 mm B5 182 x 257 mm Legal 8 5 x 14 inches Half letter 5 5 x 8 5 inches Executive 7 5 x 10 inches special ink jet papers distributed by EPSON 0 08 to 0 11 mm 64 to 90 g m Transparencies and glossy media Letter 8 5 x 11 inches A4 210 x 297 mm A6 105 x 148 mm glossy film only Transparencies glossy paper and glossy film distributed by EPSON Glossy film and transparencies 0 0051 to 0
19. 6 9 for more information SS Note a Be careful when printing on special paper over the network If anyone else sends a job to the printer your paper may be wasted Or with smaller paper ink may spray inside the printer 2 Printing on Special Payer Your EPSON Stylus COLOR 850Ne lets you print on just about any kind of paper you want to use You can get great results printing on various sizes of plain paper letterhead and envelopes but you ll get even better results with specially coated ink jet paper For the best output use EPSON s photo quality media ink jet paper glossy paper glossy film index cards and photo paper For special projects you can use a variety of EPSON media designed for ink jet printers ranging from transparencies to iron on transfer paper Using Special Paper and Media When you print on special media you need to be careful about choosing the correct Media Type and Paper Size settings in your printer software The table below lists the available EPSON media and the corresponding Media Type setting for each one in your printer software EPSON ink jet media and their settings Media name Size Part number Media Type setting EPSON 360 dpi Ink Jet Paper Letter S041060 360 dpi Ink Jet Paper A4 S041059 EPSON Iron on Cool Peel Letter S041153 S041155 Transfer Paper EPSON Special Coated Paper Letter S041060 for 360 dpi Printing Printing on Special Pap
20. B 7 Default printer options setting De sane pant job Despooler 1 5 6 12 Dithering 3 DOS sup port B 7 Driver 1 1 Economy setting Electrical specifications B 6 Energy Star G s adeps a B 4 to B 5 Environmental speci ications B 6 B 6 EPSON Accessories A 1 ol A 2 Customer Care Centers 5 Electronic support services World Wik Web site 5 EPSON Spool Manager see Spool Manager Index Error Diffusion setting Error notification 4 20 ESC P 2 control cod es B 2 Faint printouts 6 6 Film see Photo Quality media glossy media Finest Detail setting gt Garbled characters 6 15 Glo mie media 2 3 P to 2 4 Halftoning setting 3 6 Head Cleaning uti aad Help EPSON software 1 sE Hex dump e High Speed setting Sz Horizontal banding 6 5 IBM X24E emulation control codes B 2 to ICM Image Color Matching setting 3 3 3 9 Ink cartridge ordering A 1 cartridge specifications monitoring level replacing cartridges 5 1 to 5 5 replacing outdated cartridge 6 5 setting smears specifications B 5 p ESE Ink Jet Cards see Photo Quality Ink Jet Cards Ink Jet Cards see Photo Quality media Ink Jet Cards Ink Jet Paper choosing to 2 2 loading 2 3 specifications B 3 tof B 5 Ink Jet Transparencies see Transparencies Interface I F mode setting B 7 International character sets B 2 B
21. Click Cancel to cancel your changes Deleting Custom Settings 1 2 Select Advanced mode Then click Save Settings Select the custom settings group in the Custom Settings box and click Delete You cannot delete any of the predefined document types Note You can only monitor your printer if you installed both the network part and the printer specific part of Status Monitor 2 See page 13 in the Setup Guide Managing Print Jobs Your printer software includes several utilities for managing print jobs You can use them to monitor your printer s status schedule large jobs to print later and handle network printing This chapter provides instructions for the following D Managing print jobs in Windows 98 Windows 95 and Windows NT 4 0 D Managing print jobs in Windows 3 1 D Managing print jobs on a Macintosh If you are the network administrator see the Administrator s Guide for more information on using EPSON Status Monitor 2 with your network Managing Print Jobs in Windows 98 Windows 95 and Windows NT 4 0 Your printer software offers several ways to manage and monitor your print jobs EPSON Status Monitor 2 Windows 98 95 and NT which provides a variety of print monitoring options as described on page 4 2 D Progress Meter Windows 98 and 95 which appears each time you send a print job You can turn the Progress Meter on or off and select other printing options using the Speed
22. Do not spill liquid on the printer Do not place the printer on an unstable surface or near a radiator or heating vent Do not block or cover the openings in the printer s cabinet or insert objects through the slots Use only the type of power source indicated on the printer s label Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Place the printer near a wall outlet where the plug can be easily unplugged Placez l imprimante pr s d une prise de contacte o la fiche peut tre d branch e facilement Do not let the power cord become damaged or frayed If you use an extension cord with the printer make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Except as specifically explained in this Users Guide do not attempt to service the printer yourself Introduction Unplug the printer and refer servicing to qualified service personnel under the following conditions If the power cord or plug is damaged if liquid has entered the printer if the printer has been dropped or the cabinet damaged if the printer does not operate normally or exhibits a distinct change in performance Adjust only tho
23. Proportional Printing the printer software changes the Paper Size to Normal FittoPage Custom Letter 8 1 2 x 11 inches Paper Size Select Fit to Page m then select the size of paper loaded in ee the printer here Proportion e3 m s Page option becomes active select the size of paper loaded in the printer D Select Custom to reduce or enlarge the image by a specific percentage 10 to 400 7 Ifyourre finished selecting Layout options click OK If you want to select more options see the next sections Using Multiple Print Layouts and Page Frames Windows 98 and Windows 95 Only If you re printing a multiple page document but you want a quick proof of the images on each page printed on one piece of Note paper you can select Print Layout options in the printer You can t select a multiple software You can choose the way the pages are placed on the print layout option if you re paper and add a lined frame to each page if you want using a proportional printing option either Fit to Page or Custom Custom Printing Follow these steps to use the Print Layout options 1 To print multiple pages of your document on one sheet of paper select either the 2 Pages or 4 Pages radio button m Print Layout C 1 Page I Print page frames Page Order Note You can select a page order only if it works with the Click the button to select a mult
24. Saturation 0 Gua Es RE Halftoning Cyan T i x Fine Dithering v e Magenta 0 c o Yellow oo a j N amp OMicrowWeave Q PhotoEnhance2 Super Q Colorsync o Profile EPSON Standard v i Fee need High speed Rendering Intent Perceptual x amp O Flip Horizontal lH Macintosh Click here to change your More Settings Custom Printing Print Quality resolution Some of these options are automatically set or disabled by other settings you choose BE Print Quality sallaamialels Color 7 Media Type Color Adjustment Plain paper E Mode Automatic gt oo Color Brightness 0 J F C Black Contrast 0 Halftoning aoe y ae Saturation Eror Diffusion gt a a ae Cyan W S AM Mic ye Magenta 0 ooo M T Suet ayaw o e aa Higi Speed ee i i C PhotoEnhance2 Z Flip Horizontal C leh HA Finest Detail Cancel Help Note a The Print Quality is selected automatically depending on the current Media Type If you choose a Print Quality setting that is not appropriate for your media the driver changes the Media Type setting Be sure to check both of these settings Windows 4 Choose one of the following Print Quality options Economy For low resolution rough drafts on plain paper Saves ink Normal 360 dpi For most documents on plain paper transparencies or 360 dpi Ink Jet pape
25. address as the password EPSON Download Service You can call the EPSON Download Service at 800 442 2007 Set your communications software to 8 data bits 1 stop bit no parity Modem speed can be up to 28 8 Kbps EPSON Forum on CompuServe Members of CompuServe can type GO EPSON at the menu prompt to reach the Epson America Forum For a free introductory CompuServe membership call 800 848 8199 and ask for representative 529 Automated telephone services Service Access EPSON SoundAdvice For pre recorded answers to commonly asked questions about EPSON products 24 hours a day seven days a week call 800 922 8911 EPSON FaxAdvice Access EPSON s technical information library by calling 800 922 8911 You must provide a return fax number to use this service EPSON Referral Service For the location of your nearest Authorized EPSON Reseller or Customer Care Center call 800 922 8911 Introduction x Note a If you need help using another manufacturer s software with an EPSON product see the documentation for that program for technical support information oust To speak to a technical support representative dial 310 787 6346 U S 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Saturday or 905 709 2567 Canada 6 AM to 6 PM Pacific Time Monday through Friday Toll or long distance charges may apply Before y
26. and samples of fonts and colors on the next sheet 5 To end the test turn off the printer Then reconnect the network cable and turn on your printer and computer Troubleshooting Using Hex Dump Mode You can use the printer s hex dump mode to identify problems if you know how to interpret hex code Or you can fax the hex printout to a technical support representative Follow these steps 1 Make sure the printer is turned off and has paper loaded in it Open the cover Hold down the load eject button and the amp color cleaning button and press the power button The printer prints Hex Dump Mode at the top of a page and then stops Print one or more pages from an application as usual The pag Pp printer prints the exact code it receives in hexadecimal format Turn off the printer to exit hex dump mode Improving Print Quality If you find that your print quality has been declining you can often improve it by doing one or more of the following Clean the print heads by running a cleaning cycle Follow the instructions in Chapter 5 Use higher quality paper appropriate for your print job See Chapter 2 for a list of EPSON papers Match the Media Type in the printer software to the type of paper you loaded in the printer Then the printer software can automatically select other settings for the best quality See Chapter 1 for details Turn off High Speed mode in the More Settings dialog box as d
27. button and close the printer cover The printer moves the print heads and begins charging the ink delivery system Even if you don t press the button ink charging begins 60 seconds after you close the clamp The O power light flashes and the printer makes various sounds Charging takes about three minutes When it s finished you can print again Replacing an Outdated Ink Cartridge If an ink cartridge is more than six months old you may need to replace it How can you tell You may notice that your printouts don t look as good as they used to If print quality doesn t improve after cleaning and aligning the print heads you can replace one or both cartridges Follow these steps to replace an ink cartridge before the black or amp color ink out light is flashing or on 1 2 Make sure the printer is turned on and not printing Lower the output tray and raise the printer cover Press both the black and amp color cleaning buttons and hold them down for a few seconds until the black print head moves to the left BD To replace the black ink cartridge follow the instructions beginning with step 5 on page 5 3 D To replace the color ink cartridge press the color cleaning button and hold it down for a few seconds After the color ink cartridge moves to the left follow the instructions beginning with step 5 on page 5 3 Maintenance and Transportation O O Caution Never turn off the
28. can act as a print server when it is in print server mode selectable through Novell NetWare The area of a page on which the printer can print It is smaller than the physical size of the page because of margins See driver Printing in which the width of the character varies from character to character For example a capital W receives much more space than a lowercase i Also a setting in the EPSON Printer Software that allows you to make the printed size of a document different from its actual size A set of rules and formats that computers use to communicate to one another and to peripherals over networks A printer that is connected directly to the network and chooses a specified print server when it is turned on To return a printer to its defaults either by sending a command an INIT signal or by turning the printer off and then back on The number of dots per inch used to represent an image The higher the resolution or print quality the more detailed and realistic the image A device that connects multiple segments of a network and determines when and where to send information from each segment to the others Fonts that can be enlarged or reduced Non scalable fonts bitmap fonts can t change in size This feature prints shaded areas as they appear on screen instead of printing them as halftones A software program that converts print data into codes that your printer understands status monitor subne
29. can disable background monitoring To turn on or turn off background monitoring follow these steps 1 Open Status Monitor 2 using one of these methods B Click Start point to Programs click the Epson folder and click EPSON Status Monitor 2 DB Double click the i icon on the Windows Taskbar in the bottom right corner of your screen when background monitoring is enabled 2 Click the name of the printer you want to background monitor or stop monitoring in the Printer Name list The printer name is highlighted 3 Open the Settings menu and select Background Monitoring Managing Print Jobs N Note al You may not see screens for all the steps here depending on your computer s configuration Write down your settings in the spaces provided You can refer to them if multiple systems are monitoring the printer 4 Select Monitor from restart to begin background monitoring on the printer after your next system restart Monitor now to begin background monitoring right away or Stop monitoring now to stop background monitoring 5 Now set your monitoring preferences for the printer as described on page 4 3 Changing Status Monitor 2 Settings You can run through the Setup program and change your settings without uninstalling and reinstalling Status Monitor 2 This procedure allows you to change any of the following settings Db Number of hops D Types of printers you can monitor Db EPSON TCP IP
30. customized setting is selected the setting selected in the list changes to Custom Settings This does not affect your customized setting To return to your customized setting simply reselect it 3 Type a unique name for your settings up to 16 characters and click the Save button The name you choose will now be available on the printer settings dialog box To use the settings click Advanced Then open the Custom Settings list and double click the name you selected for your custom settings group To redefine or delete your custom settings see the next sections Custom Printing Redefining Custom Settings To change the options in a customized settings group but keep the same name for it follow these steps 1 Select Advanced mode Then select the name of the custom settings group you want to redefine in the Custom Settings list Change the printer settings as necessary If you change the Media Type and Ink settings the custom settings group name reverts to Custom Settings this doesn t affect your customized setting Click Save Settings Then select the name of the custom settings group you re redefining in the Custom Settings box If you re using Windows click Save You see the Save As dialog box Click OK to save your redefined settings Click Cancel to cancel your changes On a Macintosh click the Redefine button Then click Replace at the confirmation dialog box to save your redefined settings
31. feature Output Paper Cancel In the Output Paper list select the actual size of the paper loaded in the printer and click OK This automatically turns on proportional printing and sets the correct reduction percentage so the document fits into the maximum centered printable area on the output paper you select Custom Printing The selected Paper Size reduction percentage and Output Paper settings now appear on the printer graphic If you want to adjust the proportions or sizes go to step 5 If you re ready to print go to step 7 Paper Size setting reduction percentage Output Paper setting 5 Click the Layout tab You see the Layout dialog box EPSON Stylus COLOR 850 Properties 21x Main Paper Layout utity r Proportional Printing Letter Proportional Printing options A r Print Layout 1 Page C 2Pages Phi Windows 98 and E Ennt page hemes Frege Girder Windows 95 I Watermark Waterman Settings Cancel Help Custom Printing 6 Select one of the following proportional printing options D Select Normal to set the print proportion to 100 dD Select Fit to Page to automatically reduce or enlarge the document to fit on the paper size loaded in the Note printer The Paper Size option beneath the Fit to If you previously selected a Paper Size setting that is larger than the maximum paper size for your printer and then choose Normal
32. for Macintosh For Windows click the Printer Setup Properties or Options button For more detailed instructions see page 1 2 Windows or page 1 7 Macintosh 3 Click Advanced and then click More Settings You see the More Settings dialog box The color settings appear on the right side of the dialog box as shown Click to set a Color Adjustment Mode i Click to set a Color Adjustment Mode m ah Color m amp Color Color Adjustment Color Adjustment Mn Mode Rutomatic F Brightness Brightness 0 9 ke Drag ERS ontras Contrast sliders to a f at Saturation ee set values Saturation 9 SS j iat between Cyan Cyan 0 25 and Magenta Magenta f 0 es 25 Yellow o F lt i PhotoEnhance2 cs MA a Colorsync PhotoEnhance2 Profile LEPSON Standard _ w Rendering Intent Perceptual v Windows Macintosh Custom Printing 4 Choose one of the following Color Adjustment Modes You don t need to select any of these options if you ll be using ICM Windows 98 Windows 95 or ColorSync Macintosh as described in step 4 Automatic Analyzes the color information in your project and optimizes color correction accordingly Photo realistic For printing color photographs Vivid For printing graphics intensive documents like presentation pages with charts and graphs Intensifies color
33. or more of the following measures Dd Reorient or relocate the receiving antenna D Increase the separation between the equipment and receiver Db Connect the equipment into an outlet on a circuit different from that to which the receiver is connected D Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device If this equipment has more than one interface connector do not leave cables connected to unused interfaces Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment For Canadian Users This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le materiel brouilleur du Canada Contents Introduction Windows System Requirements Macintosh System Requirements How To Use Your Manuals Warnings Cautions Notes and Tips Where To Get Help ENERGY STAR Compliance Year 2000 Ready Important Safety Instructions NT ATATMAP AT OTT Basic Printing P
34. paper Storage Width Depth 18 7 inches 475 mm 10 7 inches 274 mm Height 7 4 inches 177 mm Printing Width 18 7 inches 475 mm Depth 24 0 inches 610 mm 27 2 inches 692 mm when loading transparencies Height 12 4 inches 315 mm 7 95 inches 202 mm when loading transparencies 14 3 lb 6 5 kg without the ink cartridges Specification 120V model 240V model Input voltage range 103 5V to 132V 198V to 264V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 4A 0 2A Power consumption Approx 18 W ISO IEC 10561 Letter Pattern Also designed for IT powe 220 240V systems with Phase to Phase voltage 50 to 95 F 10 to 35 C 4 to 140 F 20 to 60 C 1 month at 104 F 40 C 120 hours at 140 F 60 C Operation Storage Operation 20 to 80 RH Storage 5 to 85 RH without condensation Stored in shipping container UL 1950 with D3 CSA 22 2 950 with D3 EMC DOS Support Black printing only Color and black printing FCC part 15 subpart B class B CSA C108 8 class B Technical Specifications If driver support for the EPSON Stylus COLOR 850Ne is not available from your software manufacturer you can use one of the other EPSON ESC P 2 printer drivers Choose the first printer available from the following two lists LQ 870 1170 D LQ 570 1070 B SQ 870 1070 LQ 850
35. print it especially if it includes text Then the text will read correctly when it s transferred You can use the Flip Horizontal option in your printer software See page 3 6 for more information EPSON Photo Quality Self Adhesive Sheets Use these sheets to print labels or stickers You can load one sheet at a time Make sure your adhesive sheets are fully adhered to their backing sheet before you load them EPSON Iron On Transfer Paper You can print photos company logos or anything else you want on this paper and then transfer your images to T shirts or other cloth items Load one sheet of transfer paper at a time After you print follow the instructions that came with the paper to iron the image onto the shirt or other item Be sure to select Ink Jet Transparencies as the Media Type setting for the best results Custom Printing When your presentation graphics photographs or other projects have special printing requirements you can use the custom settings in your EPSON Stylus COLOR 850 software You can choose predefined settings or adjust individual options like brightness contrast saturation and halftoning For professional quality color accuracy you can use Image Color Matching ICM under Windows 98 and Windows 95 or ColorSync on the Macintosh If you re using Windows 98 Windows 95 Windows NT or a Macintosh your printer software s print layout options let you print almost any size image on your prin
36. printer while the power light is flashing unless the printer hasn t moved or made any noise for more than 10 minutes Cleaning the Print Heads If your printed image is unexpectedly light or faint or dots are missing from the image you may need to clean the print heads This unclogs the nozzles so they can deliver ink properly Cleaning the print heads uses ink so clean them only if print quality declines You can clean the print heads in either of the following ways Db With the Head Cleaning utility in your printer software when Status Monitor 2 is installed D From the printer s control panel buttons Using the Head Cleaning Utility Follow these steps to run the utility from a Windows computer or a Macintosh 1 Make sure the printer is turned on but not printing and the black and amp color ink out lights are off 2 Access the printer settings dialog box as described in Chapter 1 3 Click the Utility tab Windows or the Utility button Macintosh You see the Utility menu 4 Click the Head Cleaning button 5 Follow the instructions on the screen to clean one or both print heads Cleaning both heads takes about four minutes during which the printer makes some noise and the power light flashes When the power light stops flashing you need to run a nozzle check to test the print quality and reset the cleaning cycle oe _ O Caution Never turn off the printer while the po
37. than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION EPSON EPSON ESC P and EPSON Stylus are registered trademarks and EPSON ESC P 2 is a trademark of SEIKO EPSON CORPORATION EPSON SoundAdvice is a service mark and EPSON FaxAdvice and PhotoEnhance are trademarks of Epson America Inc General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners EPSON disclaims any and all rights in those marks The ENERGY STAR emblem does not represent EPA endorsement of any product or service Copyright 1998 by Epson America Inc CPD 7449 10 98 FCC Compliance Statement For United States Users This printer has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one
38. the network cable is connected securely and meets the Ethernet card s specifications Your video driver may be conflicting with the EPSON printer driver Change to a standard VGA driver see your computer or video card documentation for instructions If your printout is correct your video driver is interfering with the printer driver Contact your computer or video card manufacturer for an updated driver Troubleshooting The image is inverted as if viewed in a mirror Possible cause Solution You used a Flip Horizontal option Turn off the Flip Horizontal or mirror setting in your application software or the printer software See Chapter 3 for instructions The image size or position is incorrect Possible cause Solution The paper and or layout options are set incorrectly Check the paper settings and the settings on the Layout dialog box not available in Windows 3 1x See Chapter 3 for instructions Also check the paper and layout options in your application software The margins are incorrect Possible cause Solution Margins are set incorrectly in your application software Check your software documentation for instructions on selecting the correct margins for your paper size Make sure the margins are within the printable area of the page See Appendix B for printable area specifications Paper settings in the printer software are incorrect for your paper size
39. use the new default settings Setting Default Options in Windows 98 and Windows 95 1 Click Start point to Settings and select Printers 2 Right click the EPSON Stylus COLOR 850 icon 3 Select Properties You see the printer software dialog box as shown on page 1 2 Setting Default Options in Windows NT 4 0 1 Click Start point to Settings and select Printers 2 Double click the EPSON Stylus COLOR 850 icon 3 Open the File menu and select Document Defaults You see the printer software dialog box as shown on page 1 2 Basic Printing Setting Default Options in Windows 3 1 1 Double click the Control Panel icon in the Main group 2 Double click the Printers icon 3 Select EPSON Stylus COLOR 850 from the list of printers and click Setup You see the printer software dialog box as shown on page 1 2 Checking Printer Status While your document is printing your printer software reports how the job is doing See the section for your operating system below Windows 98 and Windows 95 After you send a print job in Windows 98 or Windows 95 the Progress Meter dialog box appears on your screen Click to cancel amp EPSON Stylus COLOR 850 LPT1 gt i Click to pause ee i Tris S39 maintab TIF 0 1 a a information prea only Status Monitor you Black Ink T PaperAuto Sheet Feeder Click to view installed Colo Ink FT Detail the Status Status Monitor
40. using PCONSOLE OS 2 and UNIX are in the Administrator s Guide Appendix B has DOS support information Basic Printing It s easy to print all your color and black and white documents with your EPSON Stylus COLOR 850Ne First set up your printer install the software and configure the card on the network following the instructions in the Setup Guide Then read this chapter to find out about D Printing from Windows D Printing from a Macintosh Db What to do when the printer lights flash Printing from Windows To print from a Windows application you choose Print from the File menu You can then choose which pages to print the number of copies and other options from your application s Print dialog box When you click a button in the Print dialog box you select additional settings using your printer software such as the media type you ve loaded and the resolution you want to use The following sections tell you how to do the following D Select printer software settings and print from Windows applications BD Change the default printer software settings D Check your printer s status while you print Basic Printing Note a You can also set printer options by clicking Print Setup in the File menu then clicking the Printer Setup Properties or Options button However in most applications you ll then have to select the Print option from the File menu to print using your changes Tip
41. 0059 inch 0 13 to 0 15 mm glossy paper 0 0067 to 0 0071 inch 0 17 to 0 18 mm Photo Paper 4 x 6 inches 102 x 152 mm Letter 8 5 x 11 inches A4 210 x 297 mm Panoramic 8 27 x 23 4 inches Photo Paper distributed by EPSON Self adhesive sheets and iron on cool peel transfer paper A4 210 x 297 mm Letter 8 5 x 11 inches iron on cool peel transfer paper only Self adhesive sheets and iron on cool peel transfer paper distributed by EPSON 0 0079 inch 0 2 mm maximum Photo stickers A6 105 x 148 mm with 16 frames Photo stickers distributed by EPSON X q Notes Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time EPSON cannot guarantee the use of any particular brand or type of paper Always test samples of paper stock before purchasing large quantities or printing large jobs Poor quality paper may reduce print quality and cause paper jams and other problems If you encounter problems switch to a higher grade of paper Do not load curled or folded paper envelopes or transparencies Print on ink jet papers and envelopes only under these conditions Temperature Humidity 40 to 60 RH 59 to 77 F 15 to 25 C Store glossy media and self adhesive sheets under these conditions Temperature Humidity 20 to 60 RH 59 to 86 F 15 to 30 C Technical Specifications Printable area
42. 11 x 17 in A3 297 x 420 mm Super A3 B 329 x 483 mm A2 420 x 594 mm US C 17x 22 in User Defined See page 3 14 for instructions If you did not or cannot select the number of copies you want to print in your application program s Print dialog box choose the number from 1 to 99 in the Copies box Don t select the number of copies here and in your application s Print dialog box you ll get twice the number of copies you want 6 es Note a The Rotate by 180 setting lets you print the lower portion of a document first with a bottom margin as small as 0 12 inch 3 mm and a top margin as small as 0 55 inch 14 mm This option is not available with Windows 3 1 9 1 8 Custom Printing If yov re printing multiple copies ofa multi page document and you want the copies printed in sets click the Collate checkbox The page graphics change to show collated documents If you re printing a multi page document and want the last page printed first so the pages come out without needing to be reordered click the Reverse Order checkbox The page graphics change to show later pages printing first Select the direction of printing on the page using the Orientation options To print your document oriented as shown in one of the following printer graphics select the options listed below it BE Q E Portrait orientation Portrait orientation Rotate by 180 Landscape orientation
43. 9 Internet 5 Iron On Transfer Papers The 212 8 B el Jammed paper 1 10 6 14 Landscape setting 3 17 Layout button 1 9 Letterhead see bal Lights using 1 10 6 1f 63 v Macintosh ColorSync 3 9 td 3 10 configuration options a20 increasing memory allocation 16 managing print jobs 16120 JET printing from 1 7 to 1 9 uninstalling software Magenta setting 3 8 Main tab 1 2 Maintaining printer 5 1 tq 5 10 Manual how to use 3 to Margin problems with multiple sheets 2 Mechanical specifications B 6 Media tre setting 1 3 N Bethea Memory allocation increasing on Macintosh 4 16 MicroWeave setting Monitor3 4 15 kd 4 17 Monitoring ink evel More Settings dialog box B ap3 10 Multiple print layouts 5 23 of3 24 5 29 ef 3 30 Nozzle Check 5 8 Packing printer Page frames 013 30 Page Order options 3 24 Page Setup dialog box 1 7 Panoramic Photo Paper see Photo Paper Index Paper EPSON TAT handling problems 0 6 15 specifications B 3 to B 5 Paper tab 1 3 Paper thickness lever 2 5 6 7 Photo Paper choosing 1 8 Photo Quality glossy media choosing 1 8 Photo Quality Ink Jet Cards A 2 Photo Quality media glossy media choosing 1 8 2 2 A 1 td A 2 loading 23 pB B4 Portrait setting Preprinted forms loading 2 3 Print Head Alignment utility Bealdfs 9 65 Print heads cle
44. Count title bars Ready or Printing 0 The number of print jobs waiting to print appears here Brief status messages Operating appear here Lig You can customize the appearance of items on the Status Monitor 2 main window using the View menu options or options on the button bar If you re monitoring multiple printers you can reorder them in the Installed Printers list by clicking in the Printer Name Status or Job Count title bar Note a Background monitoring must be turned on to change the Background Monitoring and Status Alert preferences for individual printers in the Monitoring Preferences window See page 4 7 for instructions Managing Print Jobs If you have more than one printer you want to monitor you can add them using the Add Printers option in the Settings menu To save your computer memory and reduce network traffic you may want to delete any printers from the Status Monitor 2 list that you don t need to monitor To do this click the printer in the Installed Printers list and select Delete Printer from the Settings menu The color of the Printer icon indicates the printer status as follows Icon color Status message Green Ready to print Yellow Paper and or ink level is low Red Paper and or ink is out paper is jammed or a print or communication error has occurred Other options in Status Monitor 2 let you set up monitoring preferences view more d
45. EPSON EPSON STYLUS COLOR 850Ne User s Guide amp Printed on recycled paper with at least 10 post consumer content paper support extension edge guides paper support control panel printer cover output tray output tray extensions load eject black print head button cleaning button ink cartridge clamp color print head cleaning button power button paper thickness lever All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of SEIKO EPSON CORPORATION The information contained herein is designed only for use with this EPSON printer EPSON is not responsible for any use of this information as applied to other printers Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the USS failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other
46. For more information about printer settings click the Help button In Windows 98 Windows 95 and Windows NT you can right click any item on the screen and then click What s This Setting Printer Options from Windows Applications This section describes the settings you ll need to check for all your everyday printouts See Chapter 3 for information about advanced settings for special print jobs 1 Open your word processor or other Windows software application and open a file you want to print 2 Choose Print from the File menu You see the Print dialog box for your application Make sure your EPSON Stylus COLOR 850 printer is selected and then click the Printer Setup Properties or Options button You may have to click a sequence of buttons in different dialog boxes You see the printer settings dialog box Use the Quality Speed slider to select your print resolution EPSON Stylus COLOR 850 Properties Main Paper Layout Utility l Click to select Automatic mode m Mode Click to select your media type Color C Black Media Type Ink lain paper X Current Settings fi Letter Y MictoWeave Off fy Portrait High Speed On Be Normal 360dpi Color Adjustment ea No Watermark Click for more information 4 Click the Main tab if necessary and make sure the Mode option is set to Automatic This is the easiest way to get good printing results f
47. PSON Photo Paper 4x6 S041134 Letter S041141 A4 S041140 Panoramic S041145 EPSON Photo Sticker Kit 4 1 x 5 8 A6 S041144 KIT CD ROM and paper EPSON Photo Stickers 4 1 x 5 8 A6 5041144 refill EPSON Photo Quality Ink 4 1 x 5 8 A6 5041054 Jet Cards 8x10 S041122 EPSON Ink Jet Letter S041064 Transparencies A4 S041063 EPSON Photo Quality Self A4 S041106 Adhesive Sheets EPSON Iron on Cool Peel Letter 041153 S041155 Technical Specifications Printing Printing method On demand ink jet Nozzle configuration 128 black nozzles 32 x 4 staggered 64 color nozzles x 3 cyan magenta yellow Printable columns and printing speed Printing speed Character pitch Printable characters per second characters per inch columns Draft Normal 10 80 533 400 12 96 640 480 15 120 800 600 17 10 condensed 137 912 684 20 12 condensed 160 1067 800 Print quality CR speed inches per second 180 dpi x 180 dpi 26 7 360 dpi x 360 dpi 20 720 dpi x 720 dpi 20 1440 dpi x 720 dpi 20 Technical Specifications Resolution Input buffer Print direction Control code Line spacing Paper feed speed Character tables Character sets Bitmap fonts Scalable fonts Maximum 1440 x 720 dpi 32KB Bidirectional with logic seeking for text and graphics ESC P 2 and expanded raster graphics code IBM X24E emulation code 1 6 inch default programmable in 1 8 inch or 1
48. Remove Programs utility See your Windows NT documentation to remove printer drivers from your system Uninstalling Printer Software If any of the suggested solutions in this chapter tell you to uninstall and then reinstall your printer driver or Status Monitor 2 follow the steps in this section To uninstall EPSON Net 2 see your Administrators Guide Windows 98 Windows 95 and Windows NT 4 0 1 Double click the My Computer icon then double click the Control Panel icon 2 Double click Add Remove Programs 3 To uninstall your printer driver Windows 98 and Windows 95 only select EPSON Printer Software in the program list To uninstall Status Monitor 2 select EPSON Status Monitor 2 in the program list 4 Click the Add Remove button Follow the instructions on the screen to uninstall your software 5 To reinstall your software see the Setup Guide Troubleshooting Windows 3 1 Printer Software Instructions 1 Double click the Main program group icon then double click the Control Panel icon Double click Printers Select EPSON Stylus COLOR 850 in the Installed Printers list and click the Remove button To reinstall your software see the Setup Guide Macintosh Instructions 1 Insert the EPSON printer software CD ROM in your drive Double click the Installer icon Then click Continue Click the arrow in the list at the top showing Easy Install and select Remove from the list Click the R
49. Rotate by 180 To use the maximum printable area of your selected paper size set the Printable Area option to Maximum To center your document on the page select Centered 0 Click a tab for the settings you want to check or change next or click OK to print your document Custom Printing Creating User Defined Paper Sizes You can create up to 10 custom paper sizes only one in Windows 3 1 and add them to the Paper Size list using the User Defined option This is useful if you re printing a custom size document such as a banner You can select any width from 3 94 to 9 5 inches and any height length from 3 94 to a 44 inches e hae 98 Follow these steps to create a custom paper size with the User Windows 95 and Defined option Windows NT the Paper Width and Paper Height 1 Follow the steps on page 3 11 to access the printer software units are in hundredth of an and select the Paper tab inch or centimeter increments For example 2 Click the Paper Size list and scroll to the bottom of it 850 equals 8 50 inches using the arrows or scroll bar 3 Click the User Defined option You see one of the following dialog boxes Dm User Defined Paper Size Paper Size Name Paper Size UserDefined UseDetned Paper Width HD inches Paper Width 850 bee SF Paper Height fi inches Paper Height 1100 Unit l Gar Delete CO0lem O 01inch Cancel Windows 3 1 Windows 95 Windows NT
50. SC 3 ESC 3 AGM CR Page format ESC C ESC X ESC N ESC O ESC 4 Print position motion ESC d ESC R ESC D HT ESC B VT ESC J ESC J AGM Font selection DC2 ESC P ESC ESC E ESC F ESC I Font enhancement DC4 SO ESC SO ESC W ESC SI ESC SI ESC G ESC H ESC T ESC S ESC ESC _ Spacing BS SP ESC Character handling ESC 6 ESC 7 ESC T ESC ESC Bit image ESC K ESC L ESC Y ESC Z ESC g ESC AGM Alternate Graphics Mode All character tables except Italic are the same as the PC437 table for hex codes 00 through 7F Additional characters are available for hex codes 80 through FF You can select the following character tables through the control panel or software commands D PC 437 U S Standard Europe PC850 Multilingual D PC860 Portuguese D PC861 Icelandic D PC863 Canadian French Bb PC865 Nordic Technical Specifications International character sets Abicomp BRASCI D Roman 8 D ISO Latin 1 D Italic no characters available for hex code 15 You can select a number of international character sets with the control panel or the ESC R command Other sets can only be selected with the ESC R command You can select additional characters with the ESC command 10BaseT address resolution protocol arp AppleTalk banding buffer character table characters per inch cpi CMYK ColorSync configuration config
51. a custom watermark it is printed in its original colors Custom Printing D Intensity sets the lightness or darkness of the watermark from 5 to 100 based on where you move the slide bar 6 Ifyou re finished changing Layout options click OK to close the Layout dialog box Choosing Print Layout Options on a Macintosh Follow the steps in these sections to use options in the Layout dialog box Db Using the Fit to Page option Db Using multiple print layouts and page frames Db Adding a watermark Using the Fit to Page Option When you want to make the printed size of a document different from its actual size you can use your printer software s Fit to Page option to proportion it to fit in the maximum centered area on a selected paper size Follow these steps to use the Fit to Page option 1 Create your image or document in your application software 2 Open the File menu and select Page Setup You see the Page Setup dialog box 3 Click the Paper Size list and select the actual size of the document you want to print For example if your document size is 8 1 2 x 11 inches select Letter for the Paper Size option Custom Printing If you want to print this document at the maximum size on 4 x 6 inch EPSON Photo Paper you ll use the Fit to Page option to reduce the image to that size If you want to print this image at the maximum size on Legal size paper 8 1 2 x 14 inches you ll use the Fit to Page option
52. aning see Cleaning print heads Print jobs deleting 4 14 managing in Windows the ma g on Macintosh nagin Index Print layouts multiple papae Print quality problems 6 Print queues Printable area specifications B 4 to B 5 Printer driver 1 1 Printer software uninstalling 6 18 Printing speed Problems slow printing solving 6 1 ito 6 Status Monitor 5 12 Te13 ol6 17 ected p sou results aoe in ere SO l mE Whe dialog box 1 Proportional PaE option 2 Np Quality Speed slider 1 9 ReadMe files 6 2 Rendering Intent setting Replacing ink cartridges 5 1 to 5 5 Resolution see also Print quality Rotate by 180 setting 3 17 S Safety approvals B 6 instructions to 8 Saturation setting 3 8 Self Adhesive Sheets see Photo Quality media Self Adhesive Sheets Self test 6 3 Service 5 to 6 Settings de ja E Settings printer software advanced see Advanced ering checking 1 2fo 1 4 1 7 1 7 e reusing on Macintosh Slow yo cn Smears Special effects 3 A to 3 6 Specifications character tables B 9 control codes B 8 to control panel settings DOS support B 7 electrical environmenta B 6 ink cartridges B 5 URI oes paper B 3 toB 5 printing B 1 to B 2 safety approvals Speed printing B 1 Spool directory changing default Eden Spool folders 4 10 4 19 fed 4 20 Spool Pee deleting pant job 4 p
53. ar on each page in the layout Custom Printing Follow the steps in the correct section below to add a predefined or custom watermark 1 To turn on the watermark feature click the Watermark checkbox The default watermark is Confidential To change the watermark or specify how it appears click the Watermark Settings button You see the following dialog box Click here to select a predefined watermark Watermark Confidential Click here to load a custom watermark you ve created User Defined Position m Center Specify how you want your watermark to appear using these options Color H Red z Light 7 i ai Dark Intensity Cancel Help To select a different predefined watermark click the arrow in the Watermark drop down list and choose one of the following options Confidential Draft Urgent Priority Hot Do Not Copy For Your Eyes Only Review Copy Top Secret Duplicate Then go to step 5 Custom Printing Note a You can create up to 10 custom watermarks In Windows 98 and Windows 95 you can use any bitmap file up to 15MB in size With Windows NT the file can be any size To delete a custom watermark you ve added to the list click the User Defined button Then select the watermark and click Delete Click OK to close the dialog box Note a If your monitor displays only 16 colors the Intensity adjustments are not shown in the Layout
54. at finds the printer on the network and the other that recognizes your specific printer Uninstall Status Monitor 2 as described on page 6 17 and reinstall it as described in the Setup Guide You re using ScanDisk Before using ScanDisk turn off background monitoring in Status Monitor 2 See page 4 7 for instructions Then turn it back on when you re finished using ScanDisk The printer isn t in the list of monitored printers Make sure your printer has been added to the monitored printers list in Status Monitor 2 See page 4 2 for more information Printing is too slow Possible cause Solution Your printer software options are set incorrectly For the fastest printing try the following Set Print Quality to Economy Turn MicroWeave off Turn High Speed on Choose Black ink Choose No Halftoning See Chapters 1 and 3 for more information Your system doesn t have enough resources To free up resources try the following Clear space on your hard disk or run a defragmentation utility Don t run too many applications at the same time d Turn off virtual memory dD Increase your system s memory RAM Upgrade your CPU You re using background printing on a Macintosh Select EPSON Monitor3 and choose Get Info from the File menu to increase the Memory Requirements for EPSON Monitor3 See Chapter 4 for more information If that doesn t work turn off ba
55. bar Db To adjust the size and position of the watermark move the cursor over the Layout graphic Four boxes appear in the corners of the graphic and the cursor changes to a hand Click and drag E E anywhere in here to move the watermark Click and drag one of the corner boxes to resize the watermark To move the watermark click anywhere inside the graphic and drag it into one of five positions center upper right upper left lower right or lower left To resize the watermark move the cursor over one of the corner boxes the cursor changes to a pointing hand Click and drag the box corner to reduce or enlarge the watermark 4 Ifyourre finished changing Layout options click OK to close the Layout dialog box Custom Settings Custom Printing Saving Custom Settings After you ve fine tuned your printer settings for a special project you can save the settings as a group Then you can quickly reuse them the next time you print a similar project You can save up to 10 Windows or 8 Macintosh groups of settings Follow these steps 1 Customize your printer settings as described in this chapter 2 Click the Save Settings button on the main printer software dialog box You see one of the following EPSON SC 850 5 104 Bg save Custom Settings Name Delete Macintosh Name Cancel Windows Note If you change the Media Type or Ink setting when your
56. ber of copies orientation and printable area Click the Layout tab not available in Windows 3 1x and check the proportional printing page layout and watermark options to make sure they re correct for your print job Click OK when you re finished checking your settings In the Print dialog box click OK or Print You may need to click a sequence of these buttons on different dialog boxes Basic Printing Note a Some application settings override driver settings such as Paper Size or Orientation so it s a good idea to check the settings in your application before you print See page 1 2 for instructions Note You can access the default Windows NT printer software settings only if you have the appropriate network access privileges such as Administrator or Power User While your document is printing a dialog box appears showing the printer status and the progress of your print job See Checking Printer Status on page 1 5 for more information Setting Default Printer Options When you change printer settings through your software application the settings apply only to the application you re using To adjust the default settings for all your Windows applications access the settings through the Windows 98 Windows 95 or Windows NT 4 0 Printers utility or the Windows 3 1 Control Panel Close all your applications before you start If you don t you may have to close and reopen them to
57. ckground printing you won t be able to use Monitorg Troubleshooting Your printer icon doesn t appear in the Chooser Macintosh Possible cause Solution Your Macintosh has extension conflicts See also Solving Network Problems on page 7 1 of your Administrator s Guide Disable Quick Draw GX in the Extensions Manager Make sure EPSON Monitor3 and SC 850AT are enabled and then restart your Macintosh The SC 850AT cannot be used message appears Macintosh Possible cause Solutions The printer software has been corrupted Remove and reinstall the printer software as described on page 6 18 Then in the Extensions Manager disable Quick Draw GX enable EPSON Monitor3 and SC 850AT and restart your Macintosh Fixing Paper Problems To avoid most paper handling problems do the following D Use smooth high quality media designed for ink jet printers that meets the media specifications in Appendix C Follow all loading and handling instructions included with the media D Load the media with the printable side face up as described in the Setup Guide and in Chapter 2 If you have any paper problems check here for solutions Troubleshooting Paper doesn t feed Try this Then do this Remove the stack of paper from the printer Check that the paper isn t Curled or creased Too old See Chapter 2 or your paper packaging for more information
58. described in Chapter 1 Then click the Utility tab Windows or the Utility button Macintosh You see the Utility menu Click the Nozzle Check button then click Next See the next section for instructions on examining the nozzle check pattern Maintenance and Transportation Note a If you installed Status Monitor 2 you can use the Print Head Alignment utility 7 Ifyour print quality has not improved repeat the steps above If you don t notice any improvement after doing this two or three times check the print quality solutions in Chapter 6 Examining the Nozzle Check Pattern Examine the nozzle check pattern you print It should look something like this with the lower pattern colored cyan magenta and yellow SSeS F Each staggered horizontal and straight vertical line should be complete with no gaps in the dot pattern If your printout looks okay you re done If any dots are missing as shown below clean the print heads again see page 5 6 for instructions missing dots Aligning the Print Heads If your printouts contain misaligned vertical lines you may need to align the print heads You can align the print heads in either of the following two ways D With the print head alignment utility D Using the printer s control panel buttons Caution Load paper that s at lea
59. e is facing up Some special media have a cut corner that you need to position in the upper right of the paper support Also follow any instructions in the package Always handle sheets by the edges and don t touch the printable surface SQL _ O Caution Don t use the cleaning sheets that may be included with your special media they may jam inside the printer Printing on Special Paper The type of paper or other media you use is one of the most important factors in determining the quality of your printed output The following tips will help you get the best results on any type of paper or other media Letterhead Preprinted Forms and Legal size Paper Load the top edge first When you load long paper pull up the paper support extension and both output tray extensions paper support extension output tray extensions EPSON 360 dpi High Quality and Photo Quality Ink Jet Paper You can load paper up to the arrow mark on the left edge guide If you use legal size ink jet paper don t load it more than half way to the arrow mark Printing on Special Paper Note a Use ink jet papers within one year of purchase Use glossy media and transparencies within six months Return unused sheets and envelopes to their original package as soon as possible See Appendix B for more storage information EPSON Photo Quality Glossy Paper Film and Transparencies Before you load glossy film or transpa
60. e steps on page 3 16 to access the Page Setup dialog box Click the Customize button You see the following dialog box EPSON C 850 5 104 Paper Size Click the New button Width and Height fields and Inches and cm radio buttons appear on the screen Type the width and length of your custom paper in the Width and Height fields If you need to change from inches to centimeters click the correct radio button Type a name for your custom paper size in the New Paper Size field then click OK The name is added to the Paper Size list and selected as the current setting in the Page Setup dialog box To delete a custom paper size click the Customize button Then click the name of the custom paper size and click Delete Click OK to return to the Page Setup dialog box Note q For information on the other settings on the Layout dialog box see page 3 27 Custom Printing Selecting Print Order Options Follow these steps to use the Collate and Reverse Order options 1 Open your application s File menu and select Print 2 Click the Layout button You see the Layout dialog box CL Fit to Page Qon off E reat Watermark Name None Ly Ada Deiete color ed gt Intensity E eee Letter r E Print Layout fl Print Order Pages 1 Page 7 a Collate Page Order
61. e to fit the document into the maximum centered area on the selected paper size The selected document size and paper size settings now appear beneath the printer graphic 8 If you re finished selecting Layout options click OK If you want to select more options see the next sections Using Multiple Print Layouts and Page Frames If you re printing a multiple page document and you want a quick proof of the images on each page printed on one piece of paper you can select Print Layout options in the printer software You can choose the way the pages are placed on the paper and add a lined frame to each page if you want Follow these steps to use the Print Layout options 1 To print multiple pages of your document on one sheet of paper select either 2 Pages or 4 Pages in the Pages pop up list Custom Printing a Print Layout pages 2Pages TF Page Order Left to Right v O Print page frames Click the arrow and select a multiple page print layout a 2 Ifthe page order of the layout shown in the printer graphic Note is how you want your document printed go to step 3 You can select a page order only if it works with the To change the page order click the arrow in the Page proportion of your selected Order pop up list Then select the page order you want to Paper Size and or your use current orientation setting either Portrait or Landscape i If you want to frame each page s cont
62. emove button on the bottom of the screen Follow the instructions on the screen to uninstall the printer software To reinstall your software see the Setup Guide EPSON Accessories EPSON offers a variety of accessories for your EPSON Stylus COLOR 850Ne printer from replacement ink cartridges to special ink jet paper and other creative media To purchase EPSON accessories contact your local printer retailer You can also purchase ink cartridges EPSON media and manuals from EPSON Accessories at 800 873 7766 U S sales only In Canada please call 800 873 7766 for dealer referral Or visit our website at www epsonsupplies com U S sales only When you order accessories be sure to use the part numbers listed in this appendix Ink cartridges Cartridge type Part number Black ink cartridge S020108 Color ink cartridge S020089 EPSON ink jet paper and other media Media name Size Part number EPSON 360 dpi Ink Jet Letter S041060 Paper A4 S041059 EPSON High Quality Ink Jet Letter S041111 Paper A4 S041117 EPSON Photo Quality Ink Letter S041062 Jet Paper A4 S041061 Legal S041067 EPSON Photo Quality Letter S041124 Glossy Paper A4 S041126 EPSON Accessories EPSON ink jet paper and other media Transfer Paper Media name Size Part number EPSON Photo Quality Letter S041072 Glossy Film A4 S041071 4 1 x 5 8 A6 5041107 E
63. ents with a black line one dot wide click the Print page frames checkbox 4 Ifyourre finished selecting Layout options click OK If you want to select more options see the next section Adding a Watermark You can add a watermark to each page in your document to emphasize its purpose or indicate how the document should be handled For example you may want to add a watermark of the word Confidential to documents you don t want distributed Note To add a custom watermark Other parties Or you can add a custom PICT file of your you must first create the company logo so your document looks like printed letterhead watermark as a PICT file in an application program that can create PICT files See your application s documentation for instructions Custom Printing 1 To use one of the predefined watermarks click the arrow in the Name pop up list in the Watermark box Then choose one of the following options Confidential Draft Urgent a Priority Hot Note Do Not Copy If you selected a multiple For Your Eyes Only page print layout option as Review Copy described on page 3 29 Top Secret your watermark will appear Duplicate on each page in the layout Then go to step 3 2 To load a custom watermark you ve created as a PICT file in an application program click the Add Delete button You see the following dialog box EPSON C 850 5 104 fea Ce Watermark List Name Loo Cug Note Y
64. enu You see the Page Setup dialog box Paper Size Letter y Cancel Orientation Beor O Rotate by 180 degree Reduce or Enlarge Printable Area Maximum Q Centered Calibration Bars Screen Border O Corner Crop Marks Lj Center Crop Marks Interpolation Background 3 Choose your paper size orientation and other options as described on page 3 15 and click OK Basic Printing EPSON 4 Now select Print from the File menu in your application You see the printer settings dialog box Sc 850 5 104 A Layout Pages AII Q _ Utility Cancel p Current Settings Click to Copies select Mad Automatic mode Letter Quality Speed 4 Portrait Use the Quality Speed f No Watermark slider to select your Print Layout None Print Selected Area Print in Q Gray RGB Ink ES Media Type Plain Paper y if ee High Speed On ac f j L eames i i i Q Advanced i i More Settings Custom S x Save Settings i ne Normal 360 dpi i print resolution amp MicroWeave Off Click to select your media type ip e e For printing at the highest resolution 1440 dpi you need to use plain paper Photo Paper or one of the Photo Quality media For the bes
65. er EPSON ink jet media and their settings Media name Size Part number Media Type setting EPSON High Quality Ink Jet Letter S041111 Photo Quality Paper A4 S041117 Ink Jet Paper EPSON Photo Quality Ink Jet Letter S041062 Paper A4 S041061 Legal S041067 EPSON Special Coated Paper Letter S041062 for 720 dpi Printing EPSON Photo Quality Ink Jet 4 1 x 5 8 A6 S041054 Cards 8x10 S041122 EPSON 720 dpi Index Cards 4 1 x 5 8 A6 5041054 EPSON Photo Quality Self A4 S041106 Adhesive Sheets EPSON Photo Quality Glossy Letter S041124 Photo Paper Paper A4 S041126 EPSON Photo Paper 4x6 04113 Letter So A4 So 0 Panoramic So 5 EPSON Photo Quality Glossy Letter S041072 Photo Quality Glossy Film A4 S041071 Film 4 1 x 5 8 A6 5041107 EPSON High Quality Glossy Letter S041072 Paper EPSON Photo Sticker Kit 4 1 x 5 8 A6 S041144 KIT CD ROM and paper EPSON Photo Stickers refill 4 1 x 5 8 A6 50411 EPSON Ink Jet Transparencies Letter S041064 Ink Jet Transparencies A4 S041063 EPSON Iron On Transfer Paper Letter SE41001 SE41002 To order EPSON papers and other media contact your dealer or call EPSON Accessories at 800 873 7766 U S sales only In Canada call 800 873 7766 for dealer referral Or visit our website at www epsonsupplies com U S sales only J Note a When you load paper make sure the printable sid
66. ermark and page layout options to make sure they re correct for your print job Then click OK to return to the printer settings dialog box Click Print when you re finished checking your settings If you chose background printing when you set up your printer you can continue working while your document is printing See Using Monitor3 on page 4 16 Basic Printing What To Do When the Printer Lights Flash paper out light black ink out light color ink out light black cleaning button load eject button color cleaning button power button power light The four lights on your printer s control panel show the printer s status and alert you to problems like paper jams d When the paper out light flashes paper is jammed in the printer Turn off the printer and gently pull out all jammed paper Then press the load eject button See page 6 14 for more information d When the paper out light comes on your paper ran out or is incorrectly loaded Load paper in the feeder and then press the load eject button te When an ink out light flashes your ink supply is low Make sure you have a replacement cartridge ew When an ink out light comes on you need to replace the ink cartridge See Chapter 5 for instructions O When the power light flashes the printer is receiving a print job or performing a maintenance operation Oem When two or more lights flash your printer may have a problem See page
67. escribed in Chapter 3 Troubleshooting D Make sure Economy mode is turned off in the printer software as described in Chapter 3 BD Replace the ink cartridges as described in Chapter 5 Check the status of the black and amp color ink out lights first Here are some detailed solutions to specific print quality problems Printed image has horizontal banding Possible cause Solution The Media Type setting doesn t match the loaded paper Make sure the Media Type setting matches the paper you re using See Chapter 1 for instructions The printable side of the paper is face down Remove the paper and reload it with the printable side face up See Chapter 2 for instructions The print head nozzles are clogged Clean the print heads by running a cleaning cycle See Chapter 5 for instructions The ink cartridges are low on ink Check the black and amp color ink out lights to see which cartridge you may need to replace See Chapter 5 The MicroWeave or Super MicroWeave option is not turned on Turn on MicroWeave or Super MicroWeave if available in the More Settings dialog box See Chapter 3 for more information Vertical lines are misaligned or vertical banding appears Possible cause Solution The print head nozzles are clogged Clean the print heads by running a cleaning cycle See Chapter 5 for instructions The High Speed setting is turned on
68. etails on the printer or job status and enable or disable background monitoring for each printer as described in the next sections Setting Up Monitoring Preferences You can select the way you want Status Monitor 2 to monitor each printer you use in the Monitoring Preferences window There are several ways to open the window BD Click the printer name in the Installed Printers list to highlight it and click the E icon BD Click the printer name in the Installed Printers list to highlight it and select Monitoring Preferences from the Settings menu D Right click the printer name in the Installed Printers list and select Monitoring Preferences from the drop down menu Managing Print Jobs Turn background monitoring on or off for the selected printer here You see the Monitoring Preferences window Set the length of the eel tae Printer Name EPSON Stylus COLOR 850 interval in which you want Status Monitor 2 to monitor your printer here short intervals may cause some applications to run slowly m Monitoring Interval Short i Setting a short monitoring interval may cause some applications to run more slowly Background Monitoring Status Alert E Select if and when to I Show when printing use the Status Alert dialog box while printing when errors occur and or when ink is low Monitor this printer jl lchowuneneroe aces IF Show when consumables are low If yo
69. for instructions The colors displayed on your monitor don t match the printed colors Because your monitor and printer use different technologies to represent colors your printed colors can t exactly match the colors you see on your monitor screen Use the ICM Windows 98 or Windows 95 or ColorSync Macintosh settings to get as close a match as possible See Chapter 3 for more information The color settings in your application software need adjustment You may be able to adjust various color settings in your application software See your software documentation for more information The printed image is faint or has gaps Possible cause Solution The print head nozzles are clogged Clean the print heads by running a cleaning cycle See Chapter 5 for instructions The Media Type setting doesn t match the loaded paper Make sure the Media Type setting matches the paper you re using See Chapter 1 for instructions Troubleshooting Possible cause Solution The loaded paper is damaged old or dirty Remove the paper and reload a new stack with the printable side face up See Chapter 2 for instructions The ink cartridges are low on ink Check the black and amp color ink out lights to see which cartridge you may need to replace See Chapter 5 for instructions The printed image is blurry or smeared Possible cause Solution The paper thickness lever is
70. graphic If you choose the No Halftoning setting the Intensity setting does not determine how your watermark is printed 4 To load a custom watermark you ve created as a bitmap in an application program click the User Defined button You see the following dialog box User Defined Watermarks List Click Browse to select your bitmap file Watermark Brows FileName a Ee a Then type a name for your custom watermark here and click Save Click the Browse button You see the Select a bitmap file dialog box Navigate to the folder containing the bitmap file you want to use select the file and click OK Type a name for the custom watermark up to 24 characters long in the Watermark field Click the Save button to add it to the list then click OK The custom watermark now appears as the selected watermark in the Watermark Settings dialog box and is shown in the Layout graphic Now select the way you want the watermark to appear by choosing the following options The Layout graphic changes to reflect all the settings you choose DB Position selects where you want the watermark to appear on your page Center Top Left Top Right Bottom Left or Bottom Right BD Size adjusts the size of the watermark either larger or smaller as you move the slide bar DB Color lets you choose a color for your predefined watermark Red Black Blue Aqua Lime Fuchsia or Yellow You cannot select a color for
71. he tray Repack the printer and attachments in the original box using the protective materials that came with it See the Notice Sheet that was packed with the printer Be sure to keep the printer level as you transport it If you notice a decline in print quality after transporting the printer clean the print heads if output is misaligned align the print heads See the instructions in this chapter s 6 T roukleshooting As you use your printer you may occasionally experience a paper jam or other problem The first thing you should do is diagnose the problem following the guidelines in this chapter Then try the most likely solutions until the problem is fixed N a Note If you cannot solve the problem with the solutions in this chapter check the troubleshooting chapter in your Administrator s Guide to see if you are having network related problems This chapter covers the following problems and solutions Diagnosing problems Improving print quality Solving printing problems Solving printer software problems Fixing paper jams and other paper problems Solving miscellaneous printout problems Uninstalling the software Diagnosing Problems Your printer provides a number of ways to help you diagnose problems To identify the most common problems check the lights on the printer s control panel See page 6 2 for details You can also use the Status Monitor 2 utility to identify common problems For i
72. i ISO IEC 10561 Letter Pattern 300 pages A4 paper Normal 360 dpi 5 each color Cartridge life 2 years from production date and up to within 6 months after opening package at 77 C 25 F Storage 4 to 104 F 20 to 40 C temperature 1 month at 104 F 40 C Transit 22 to 140 C 30 to 60 F temperature 1 month at 104 F 40 C 120 hours at 140 F 60 C Freezing 3 2 F 16 C 0 4 F 18 C temperature Dimensions 1 09 W x 2 1 D x 1 5 H inches 27 8 W x 52 7 D x 38 5 H mm 1 7 W x 2 1 D x 1 5 H inches 42 9 W x 52 7 D x 38 5 H mm x The print capacity may vary depending on how often you use the print head cleaning function Also if you print large graphics and dense text with little white space you use ink faster ii The ink thaws and is usable after approximately 3 hours at 77 F 25 C Caution s O O To ensure good results use genuine EPSON cartridges and do not refill them Other products may cause damage to your printer not covered by EPSON s warranty Do not use an ink cartridge after the expiration date on the package Technical Specifications Mechanical Paper feed method Sheet feeder capacity Dimensions Weight Electrical Environmental Temperature Humidity Safety Approvals Safety standards Friction with auto sheet feeder rear entry Maximum 100 sheets of 17 lb 64 g m
73. iple page print layout If the page order of the layout shown in the printer graphic proportion of your selected is how you want your document printed go to step 3 Paper Size and or your current orientation setting To change the page order click the Page Order button either Portrait or Then select the page order you want to use from the Print Landscape Layout dialog box that appears 3 Ifyou want to frame each page s contents with a black line one dot wide click the Print page frames checkbox 4 Ifyourre finished selecting Layout options click OK If you want to select more options see the next section Adding a Watermark You can add a watermark to each page in your document to emphasize its purpose or indicate how the document should be handled For example you may want to add a watermark of the Note word Confidential to documents you don t want distributed To add a custom watermark you must first create the watermark as a bitmap in an application program that can create bitmap files See your application s documentation for instructions to other parties Or you can add a custom bitmap of your company logo so your document looks like printed letterhead Watermark Settings r Layout See how your selections will look in the Layout graphic shown here Note If you selected a multiple page print layout option as described on page 3 29 your watermark will appe
74. l Manager window EPSON Spool Manager Queue View Options Help Printer Document Name EPSON Stylus COLOR850 on LPT1 Idle amp Ventura FRONT CHP Printing page 1 page 101 9 45 12 19 Ventura COVER 2 CHP Queued 1 page 51F 9 45 12 1 9 queue print job file The Spool Manager window displays the status of your print job files and lets you control them You can also control print queues display of the Despooler and the default spool directory Click Help in the Spool Manager menu bar for detailed information Deleting a Stalled Print Job If you re having trouble printing it may be because of a stalled print job Follow these steps to delete it and continue printing 1 Open the Spool Manager as described on page 4 13 2 Click on any print jobs marked Held 3 Open the Document menu and click Delete Then click Yes 4 Exit Spool Manager and try printing again Changing the Default Spool Directory If you get an error message while printing or printing is very slow you can try changing your default spool directory 1 Make a directory on your hard drive where you want Spool Manager to store print job files for example C SPLTEMP Managing Print Jobs Open the Spool Manager as described on page 4 13 Make sure EPSON Stylus COLOR 850 is selected and then choose Setup from the Queue menu The Queue Setup dialog box appears Change the spool directory to the one yo
75. lity Prints graphic data in finer increments to eliminate unwanted banding effects light horizontal lines Always use for color printing Super MicroWeave Increases the MicroWeave function when you re printing with Fine 720 dpi Print Quality on plain paper or using SuperFine 1440 dpi with photo paper or one of the photo quality media High Speed For fast bidirectional printing at lower quality Flip Horizontal Prints a mirror image of your document Use for printing with iron on transfer paper so your ironed on printout will read correctly Finest Detail For printing text graphics and line art with very sharp edges Slows print speed and increases your system memory requirements Click OK if you re ready to return to the printer settings dialog box or see the next section if you want to adjust your printer s color settings Custom Printing Customizing Color Settings Choose from several color adjustment modes or manually adjust brightness contrast saturation and CMY color values Or to correct digital images you can use PhotoEnhance2 PhotoEnhance on Windows 3 1 To achieve the maximum color accuracy you can use Image Color Matching ICM Windows 98 Windows 95 or ColorSync Macintosh Follow these steps to customize your color settings 1 Create your document image or project in your application software 2 Choose Print from your application s File menu You may need to choose Page Setup
76. manage print jobs and check printer status while you re printing Chapter 5 gives instructions for replacing ink cartridges cleaning and aligning the print heads and cleaning and transporting the printer Chapter 6 provides solutions for problems you may have For solutions to network problems see Chapter 7 in your Administrators Guide Appendix A lists the EPSON accessories you can use with your printer Appendix B provides technical details on your printer ink cartridges and media A Glossary and Index are included at the end of the book Introduction Warnings Cautions Notes and Tips You ll find this information throughout your manual Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipment Notes contain important information about your printer Tips contain additional hints for great printing Electronic support services Introduction Where To Get Help EPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day The following tables list the contact information Service Access World Wide Web From the Internet you can reach EPSON s Home Page at http www epson com EPSON Internet FTP Site If you have Internet FTP capability use your Web browser or other software for FTP downloading to log onto ftp epson com with the user name anonymous and your e mail
77. n Don t touch the gears inside the printer Never use alcohol or thinner for cleaning they can damage the printer components and case Don t use a hard or abrasive brush Don t get water on the printer components Don t spray lubricants or oils inside the printer J Note d If you move the printer to a new network you need to initialize its Ethernet card and configure it for that network See your Setup Guide Caution To avoid damage always leave the ink cartridges installed when transporting the printer Cleaning the Printer To keep your printer working at its best you should clean it several times a year following these steps 1 Turn off the printer unplug the power cord and disconnect the network cable Remove all the paper from the sheet feeder Clean the exterior of the printer with a soft damp cloth Keep the printer cover closed so water doesn t get inside Clean out the printer s interior with a soft damp cloth Transporting the Printer If you plan to transport your printer some distance you ll need to repack it in its original box Follow these steps 1 Turn on the printer and wait until the print heads lock in the far right position Then turn off the printer Unplug the power cord from the electrical outlet Then disconnect the network cable from the printer Remove the paper support and any paper from the printer Push in the output tray extensions and close t
78. ncreases contrast in the image Text Graph For printing graphics intensive documents like presentation pages with charts and graphs Intensifies colors and lightens the midtones and highlights PhotoEnhance2 or PhotoEnhance Windows 3 1 only For video camera digital camera or scanner images Produces sharper images and more vivid colors by automatically adjusting the contrast saturation and brightness Corrects for overall under and over exposure of the original image Economy For rough drafts of text only on plain paper Saves ink ICM Windows 98 Windows 95 only Automatically adjusts printout colors to match the colors on your screen Not available when printing on plain paper or Ink Jet Transparencies ColorSync Macintosh only Automatically adjusts printout colors to match the colors on your screen Not available when printing on plain paper or Ink Jet Transparencies For more information see page 3 9 Choose the Media Type you want to print on If you re not sure which setting to select see the table on page 2 1 In Windows click the Paper and Layout not available on Windows 3 1 tabs to check or change any necessary settings as described on page 3 11 and page 3 15 On a Macintosh check or change any necessary settings on the Page Setup and the Layout dialog boxes as described on page 3 15 and page 3 27 Custom Printing ip After you customize your print settings for a special project y
79. ng Print Jobs Note 4 See your Windows NT documentation for more information on monitoring options You see the Spool Manager window E gt EPSON Stylus COLOR 850 LPT1 BEI Document Name Paper Size Status _ Progress StatedAt st Bootlog txt Letter Plain paper Printing Oof6 Page 11 18 59 AM 17 Pause Resume Restart Help command buttons ime print job file The Spool Manager window displays the status of your print job files and lets you control them To cancel pause resume or restart a print job click the job to highlight it then click one of the command buttons on the bottom of the window Deleting a Stalled Print Job If you re having trouble printing it may be because of a stalled print job Follow these steps to delete it and continue printing 1 Click the EPSON Stylus COLOR 850 icon on the taskbar 2 Click on any print jobs marked Held 3 Click the Cancel button 4 Exit Spool Manager and try printing again Additional Monitoring Options in Windows NT 4 0 Windows NT 4 0 servers and workstations include a messenger service to alert you to printer errors or let you know when a print job is finished If you have appropriate network access privileges or you re controlling printing from the server you can also cancel pause or restart print jobs and set the sharing security scheduling and port options Note You may not see the Spool Manager ic
80. ng on Special Paper Note a To keep your printouts looking their best store them in a resealable plastic bag or other airtight covering and protect them from heat humidity and direct sunlight Be sure to support your Panoramic Photo Paper as it ejects from the printer so it doesn t fall onto the floor EPSON Photo Paper You can use EPSON Photo Paper to print photographs that look almost as good as the ones you get from film processing 4 x 6 inch Photo Paper is perforated around the edges so you can trim your printouts and bleed the photo extend it to the edge of the paper on all sides You can load up to 20 sheets of 4 x 6 inch Letter size or A4 size Photo Paper or 1 sheet of Panoramic paper at a time Make sure you place a support sheet beneath the paper if it is included in the paper package Keep the following in mind when using EPSON Photo Paper D Load the paper with the whiter side facing up D If you re loading Panoramic Photo Paper pull up the paper support extension as shown on page 2 3 Then load the Panoramic paper and hold up its top edge while you press the load eject button to feed it into the printer BD If you re loading 4 x 6 inch Photo Paper position the perforated margins as shown Tip You can use 4 x 6 inch EPSON Photo Paper like a postcard Simply print your image on the glossy side of the paper using Photo Paper as the Media Type setting and let yo
81. nstructions see page 4 2 Windows or page 4 17 Macintosh Troubleshooting Db To determine whether the problem is caused by the printer itself run a self test See page 6 3 for instructions BD You can use the printer s hex dump mode to pinpoint communication problems See page 6 4 for instructions D For the latest information check the Help programs and the ReadMe files in the Epson program group or folder D If any of the suggested solutions in this chapter tell you to uninstall and then reinstall your printer software see page 6 17 for instructions D Ifnone of the suggested solutions in this chapter solve your problem contact EPSON as described under Where to Get Help in the Introduction Checking the Control Panel Lights paper out light black ink out light black cleaning color ink out light button load eject button color cleaning button power button power light Follow these guidelines when the control panel lights come on or flash When the paper light flashes paper is jammed in the printer Turn off the printer and gently pull out all the paper Then press the X load eject button See page 6 14 for details When the paper light comes on your paper ran out or is incorrectly loaded Load paper in the feeder and then press the load eject button Co 66 Ce 66 Oo w O16 as J O Caution Load paper that s at least 8 27 inches 210 mm wide This preve
82. nt different from its actual size you can use your printer software s proportional printing features to reduce or enlarge it You can proportion the document to fit in the maximum centered area on a selected paper size You can also choose to reduce or enlarge it to a selected percentage Follow these steps to use proportional printing 1 Follow the steps on page 3 11 to access the printer software and select the Paper tab 2 Click the Paper Size list and select the actual size of the document you want to print Custom Printing For example if your document size is 11 x 17 inches select Ledger 11 x 17 in This paper size is too large to fit in your printer so you ll need to proportion it to fit on a smaller paper size by reducing the document size If your document size is 5 x 8 inches but you want it to fit in the maximum area on Letter size paper you ll need to proportion it to fit on a larger paper size by enlarging the document size If the Paper Size setting you selected for your document is within the maximum paper size that can fit on your printer but you want to enlarge or reduce the image you need to select proportional printing manually Go to step 5 If the Paper Size setting you selected is larger than the maximum size that can be printed on your printer you see the following dialog box Paper Settings Document cannot be printed on this paper size Please select a paper size to enable the Fit to Page
83. nter encounters an error Warning lets you choose whether warning messages beep and display text or display text only Managing Print Jobs Temporary Spool folder and Temporary High Speed Copies folder let you select the folders on your hard disk that store the temporary print job and high speed multiple copy print job files created when you send a job to the printer Click the Select button to change the folder from the default folder shown Click the Check for errors before starting to print checkbox if you want your software to check for errors before starting your print job Click the Check the ink level before starting to print checkbox if you want your software to check for a low ink condition before starting your print job 5 When you re finishing changing your configuration options click OK to return to the Utility menu e Tip ae Warn other users on your network that the printer will be unavailable when you perform maintenance on it or any time you disconnect it from the network amt als Caution To ensure good results use genuine EPSON cartridges and do not refill them Other products may cause damage to your printer not covered by EPSON s warranty KN 5 Maintenance and a Transportation It s easy to keep your EPSON Stylus COLOR 850Ne printer working at its best Just follow the simple instructions in this chapter for replacing ink cartridges performing routine maintenance and moving
84. nts ink from spraying inside the printer and smudging your printouts Troubleshooting When an ink light flashes your ink supply is low Make sure you have a replacement cartridge When an ink light comes on you need to replace the ink cartridge See Chapter 5 for instructions When the power light and paper out light flash and all the other lights are on your printer has a carriage error See page 6 9 for more information When all the lights flash your printer may have an internal error See page 6 10 for more information Running a Self Test You can run a self test to determine whether the problem comes from the printer itself or some other source D If the results are satisfactory the problem lies in your software settings the network and configuration or your computer D If the self test does not print correctly you have a problem with your printer See the suggestions in this chapter for possible solutions 1 Make sure both the printer and computer are turned off 2 Disconnect the network cable from the printer 3 Make sure paper is loaded in the printer 4 Hold down the load eject button for a 360 dpi test or the black cleaning button for a 180 dpi test and press the O power button Hold down the buttons until the power light starts to flash then release them The printer prints on the first and last lines of one sheet of paper then prints a nozzle check pattern shown on page 5 8
85. o tell it what to do For example your printer driver accepts print data from your word processing application and sends instructions to the printer on how to print this data This halftoning setting smooths out edges by randomly placing dots of varying colors Abbreviation for Epson Standard Code for Printers This system of commands gives you control of your printer from your computer It is standard for all EPSON printers and supported by most application programs for personal computers The enhanced version of the ESC P printer command language Commands in this language produce laser like features such as scalable fonts and enhanced graphics printing Local area network technology that allows multiple transmissions to occur simultaneously Macintosh protocol for connecting to an Ethernet network A computer that holds files that other clients can access A style of print designated by a name A system connected to more than one network that receives and delivers information from one network to the other s Shades of gray ranging from black to white Grayscale is used to represent colors when you print with black ink only halftoning hub initialization ink jet ips IPX SPX LPR media Micro Weave node address packet peripheral ping print queue Glossary A method of using dot patterns to represent an image Halftoning makes it possible to produce varying shades of gray using only black dots
86. ollow the steps in the next section to install the new ink cartridge Maintenance and Transportation Q e Caution You must remove the yellow tape from the top of the cartridge or you will permanently damage it It s okay if the tape doesn t tear off completely at the dotted line Do not remove the clear seal from the bottom of the cartridge ink will leak out Installing the New Cartridge Once you have removed the empty cartridge you re ready to install the new one Follow these steps 1 Remove the new ink cartridge from its packaging 2 Remove only the yellow part of the tape seal on top as shown below Don t pull off the white portion or try to remove the clear seal underneath the cartridge J black cartridge color cartridge 3 Lower the ink cartridge into its holder with the label facing up and the arrow pointing to the back of the printer 4 Press down the ink cartridge clamp until it locks in place Caution Never turn off the printer while the power light is flashing unless the printer hasn t moved or made any noise for more than 10 minutes Jls O Caution To avoid damaging the printer never move the print heads by hand Maintenance and Transportation If you need to replace the other ink cartridge follow the steps under Removing an Empty Ink Cartridge and then steps 1 through 4 under Installing the New Cartridge Press the load eject
87. on if Program Manager or the current window is maximized Reduce the window size to see the Spool Manager icon Managing Print Jobs Managing Print Jobs in Windows 3 1 Your Windows printer software includes two management utilities the Spool Manager and Despooler Db The Spool Manager starts automatically when you send a job to the printer It allows you to print in the background while you continue to work on your computer and to hold jobs to print at a later time It also handles multiple print jobs that come in from different computers on the network at the same time See the next section for details bd The Despooler also starts automatically when you send a job to the printer It displays on your screen to alert you about printer status See page 1 6 for more information on the Despooler Using the Spool Manager The Spool Manager works like the Windows Print Manager When you send a job to your printer your printer software creates a temporary print job file stores it in the C TEMP or C WWINDOWS TEMP directory and assigns it to a print queue The software then sends the file to your printer at the right time To open Spool Manager do one of the following Db To open it while you re printing click the EPSON Spool Manager icon at the bottom of your desktop DB You can open Spool Manager at any time by double clicking the Spool Manager4 icon in the EPSON program group Managing Print Jobs You see the Spoo
88. ons Custom Printing 4 Select the direction of printing on the page using the Orientation options To print your document oriented as shown in one of the following printer graphics select the poe options listed below it Note The Rotate by 180 setting lets you print the lower portion of a document first with a bottom margin as small as 0 12 inch 3 mm and a top margin as small as 0 55 inch 14 mm Portrait orientation Portrait orientation Landscape orientation Rotate by 180 Rotate by 180 5 To use the maximum printable area of your selected paper size set the Printable Area option to Maximum To center your document on the page select Centered 6 Ifyou want to collate multiple copies of a multi page document or you want to reverse the order in which pages are printed click OK Then see page 3 19 for instructions If you ve finished selecting page size and orientation options click OK to close the Page Setup dialog box Then select Print from the File menu to select any other printer settings you may need and print your document Custom Printing Creating custom paper sizes You can create up to 8 custom paper sizes and add them to the Paper Size list This is useful if you re printing a custom size document such as a banner You can select any width from 3 94 to 9 5 inches and any height length from 3 94 to 44 inches Follow these steps to create a custom paper size 1 Follow th
89. ons for your printer software are on the Page Setup dialog box The options for collating and reversing the page order are on the Layout dialog box Follow the steps in these sections for selecting the paper options Db Choosing paper size and orientation options D Selecting print order options Custom Printing Choosing Paper Size and Orientation Options Follow these steps to select the Paper Size and Orientation options 1 Create your image or document in your application 2 Open the File menu and select Page Setup You see the Page Setup dialog box scesos oa J Click to select Paper Size letter IY your Paper Size Orientation Beor Landscape O Rotate by 180 degree Click to select your Orientation options Reduce or Enlarge 0 Printable Area Maximum Q Centered Screen Border O Corner Crop Marks Calibration Bars O Center Crop Marks Interpolation Background Printer graphic reflects changes to Orientation and Printable Area settings 3 Click the Paper Size pop up list to select the size of paper you loaded in the printer A4 Envelope C6 B5 Envelope DL A5 A6 Index card Letter Index card 5x8in Legal Index card 8x10in Executive EPSON Photo Paper 4x6in Half Letter Panoramic 210x594mm Envelope 10 If you don t see the exact size you need in the list you can create a custom paper size see page 3 18 for instructi
90. or a nearly infinite array of colors using only a few colors of dots A physical network device that receives routes and sends information from computers or peripherals to the others on the network Returns the printer to its defaults This happens every time you turn on or reset the printer A method of printing in which each letter or symbol is formed by precisely spraying ink onto paper Inches per second This scale is used to measure the print head speed Network protocol used mostly by Novell NetWare Printing protocol Materials upon which data is printed such as envelopes plain paper special paper and transparency film Printing technology that produces images in fine increments to reduce the possibility of banding See also banding The hardware address of any client server or peripheral on a network A unit of data that can be sent over a network A device such as a printer or a scanner that works with a computer A command that requests a response from a remote computer over a network Print jobs that are sent to the printer while it is busy are stored in a waiting line or print queue until they can be printed Glossary print server printable area printer driver proportional printing protocol remote printer reset resolution router scalable fonts screen pattern spool manager A print server holds all the print information and performs all printing functions The card
91. or all kinds of documents on all types of paper Tip To print at the highest resolution 1440 dpi you can use plain paper Photo Paper or one of the Photo Quality media For the best printing at any resolution always use EPSON media The Quality Speed slider is not available for certain media types Note a See Chapter 3 for detailed instructions on using printer layout and paper settings If you installed Status Monitor 2 you may want to click the Utility tab and open the Printer Status window See Chapter 4 for information on Status Monitor 2 see Chapter 5 for instructions on using the other utilities on the Utility tab 8 10 11 Basic Printing Choose the Media Type you want to print on from the following list Plain paper 360 dpi Ink Jet Paper Photo Quality Ink Jet Paper Photo Paper Photo Quality Glossy Film Ink Jet Transparencies The type of paper or other media you choose determines the print quality resolution you can use If you re not sure which setting to select for your media see the table on page 2 1 Choose Color or Black ink Set the slider to Quality or Speed This lets you choose between the fastest printing or highest resolution for the media you re using To use the highest resolution available for plain paper 1440 dpi access the More Settings dialog box Click Advanced then click More Settings Click the Paper tab and choose your paper size num
92. ou call please have the following information ready D Product name BD Product serial number Db Computer configuration D Description of the problem You can purchase ink cartridges paper manuals and accessories from EPSON Accessories at 800 873 7766 U S sales only In Canada please call 800 873 7766 for dealer referral Or visit our website at www epsonsupplies com U S sales only ENERGY STAR Compliance As an ENERGY STAR Partner EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency The EPA ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines and copiers in an effort to reduce air pollution caused by power generation Year 2000 Ready Your EPSON Stylus COLOR 850Ne is Year 2000 Ready However be sure the other parts of your computer system are also ready for the year 2000 als _ O O Caution Always turn the printer off using the power button If you re using a power strip do not switch it off or unplug the printer until the power light is off Introduction Important Safety Instructions Before using your printer read the following safety instructions to make sure you use the printer safely and effectively Turn off and unplug the printer before cleaning Clean with a damp cloth only
93. ou can create up to 10 custom watermarks from PICT files up to 1MB in size Delete Click the Add button to To delete a custom select a PICT file watermark you ve added to the list click the Add Delete Click the Add button You see a dialog box for selecting button Then select the waternarkand click Delete files Navigate to the folder containing the PICT file you Click Save to close the want to use select the file and click Open aiglogine The name of your PICT file appears in the Name field and is added to the Watermark List Click the Save button to close the dialog box The custom watermark now appears as the selected watermark in the Layout dialog box and is shown in the Layout graphic Custom Printing Note 4 If your monitor displays only 16 colors the Intensity adjustments are not shown in the Layout graphic If you choose the No Halftoning setting the Intensity setting does not determine how your watermark is printed 3 Now select the way you want the watermark to appear by choosing the following options The Layout graphic changes to reflect all the settings you choose BD Color lets you choose a color for your predefined watermark Red Black Blue Aqua Lime Fuchsia or Yellow You cannot select a color for a custom watermark it is printed in its original colors D Intensity sets the lightness or darkness of the watermark from 5 to 100 based on where you move the slide
94. ou can save them as a group Then you can reuse them whenever you print a similar project See page 3 33 for instructions Click here to change your Print Quality resolution Some of these options are automatically set or disabled by other settings you choose 8 When you re finished click Print Macintosh or OK Windows If you re using Windows click any other buttons that your application uses for printing Customizing Print Quality and Special Effects If you need the maximum control over your project or you want to experiment with special effects you can adjust individual settings in your printer software Follow these steps 1 Create your document image or project in your application software 2 Access the printer settings dialog box choose Print from your application s File menu You may need to choose Page Setup for Macintosh For Windows click the Printer Setup Properties or Options button For more detailed instructions see page 1 2 Windows or page 1 7 Macintosh 3 Click Advanced and then click More Settings You see the More Settings dialog box RE Print quality Normal 360 api Color Color Adjustment Media Type Plain Paper 7 Mode i Rutomatic Ink _ Brightness oe as Color A f O Black Contrast 0 e D
95. ows 3 1 Using the Spool Manager Managing Print Jobs on a Macintosh Using Monitor3 Using the Macintosh Status Monitor Selecting Configuration Options 5 Maintenance and Transportation Replacing an Ink Cartridge wn 1 ae y N Removing an Empty Ink Cartridge ing A Installing the New Cartridge KoA 1 NN Replacing an Outdated Ink Cartridge Cleaning the Print Heads Using the Head Cleaning Utility Using the Control Panel Examining the Nozzle Check Pattern Aligning the Print Heads Using the Print Head Alignment Utility Using the Control Panel Cleaning the Printer T a ir a Nn 1 0 0 KoA 1 o0 i 1 Ks i 1 9 Transporting the Printer Contents 6 Troubleshooting Diagnosing Problems Checking the Control Panel Lights Running a Self Test Using Hex Dump Mode Improving Print Quality Solving Printing Problems Solving Printer Software Problems Fixing Paper Problems Solving Miscellaneous Printout Problems Uninstalling Printer Software A EDSON Accessories B Technical Specifications N Note a Your EPSON Stylus COLOR 850Ne printer is identical to the EPSON Stylus COLOR 850 except for the added network capabilities Therefore this guide refers to the EPSON Stylus COLOR 850 printer driver software Introduction Your EPSON Stylus COLOR 850Ne bundled printer print server is the ideal shared output device for business graphics layout proofs digital photograph
96. printing You can also run this program any time you install the printer software and Status Monitor 2 is unable to find the printer Follow these steps to change your settings 1 In Windows Explorer or My Computer find the folder where your EPSON Status Monitor 2 files are located ESM2 is the default and double click Setup exe 2 Close any open programs and click Next 3 Ifyou are using Windows 98 or Windows 95 and you have TCP IP installed you see a screen asking you if you want to enable EPSON TCP IP printing Select Yes if you want to print with TCP IP and then click Next If you are printing with Novell NetWare select No TCP IP Printing Yes No ao O Caution If you have dial up routers in a NetWare environment they may automatically dial up the next hop and you may be charged for the line connection depending on the number of hops you set To prevent this and to keep network traffic to a minimum ask your network administrator before you change this setting Managing Print Jobs Select the type of printer s you want to monitor and click Next Monitor EPSON TCP IP printers LPR printers NetWare printers local printers Select Monitor to monitor EPSON network printers that do not have drivers on your computer Select Do not monitor if network traffic is a problem Then click Next Printers Monitor Do not monitor If you re using NetWare set the number of hops 0 to 15 and click Next
97. r Fine 720 dpi For high resolution output on plain paper Photo Paper or Photo Quality media SuperFine 1440 dpi For the highest resolution output on plain paper Photo Paper or Photo Quality media 5 Choose the Media Type and Ink settings you want to use following the guidelines in Chapters 1 and 2 Custom Printing Note a In Automatic mode the Halftoning setting is selected based on the data in your print job In Advanced mode Halftoning is preselected for each project type setting No Halftoning is available only when you select Black as the Ink setting Some of the print options at the bottom left of the More Settings window are automatically selected or disabled by the Print Quality resolution you choose ip If vertical lines in your printout are misaligned when you use the High Speed setting you may need to align the print heads See Chapter 5 for instructions Choose one of the following Halftoning options No Halftoning For printing black text only Error Diffusion For printing photographic or video digital camera images Blends each color dot with the dots around it Fine Dithering Coarse Dithering For printing graphs or other images that require precise solid areas of bright colors Use Coarse for images with more shading and less detail Use Fine for images with more detail and less shading Choose any of the following print options MicroWeave For improved print qua
98. r the output tray and raise the printer cover Then locate the black and amp color cleaning buttons next to the control panel under the printer s cover black cleaning button soe _ Caution If you press a cleaning button when its corresponding ink out light is off or not flashing the printer cleans the 3 print heads as described on page 5 6 If you need to replace an ink cartridge l f before the lights flash The print heads move slightly left and the O power light because the ink is too begins flashing The print heads return to their home old for example follow position if you don t proceed to step 4 within 60 seconds the instructions on page 5 5 color cleaning button Press the black or amp color cleaning button and hold it for three seconds Maintenance and Transportation 4 Pull up the ink cartridge clamp The cartridge rises up from O pe its holder Although the illustration shows the black ink O cartridge the procedure is the same for replacing the color a O ink cartridge Caution Don t open the clamp or remove a cartridge except to replace it with a new one Once you remove a cartridge you can t reuse it even if it contains ink Ses Warning If ink gets on your hands wash them thoroughly with soap and water If ink gets 5 Lift the cartridge out of the printer and dispose of it into your eyes flush them carefully immediately with water F
99. re see page 1 2 and page 1 4 BD You can also access the Printer Status window by clicking the Details button on the Progress Meter see page 1 5 or the Status Alert dialog box see page 4 4 You see the Printer Status window The Current Status tab gives printing status and error correction information E Printer Status EPSON Stylus COLOR 850 Illustrations of what to do if an error occurs appear here G Curent Status Gf Consumables EB Printer Infomation ee Model Stylus COLOR 850 S i Print to Ready to print Printer status messages appear here If your printer runs out of ink this button becomes active and the screen displays cartridge replacement steps on the right and illustrations in the printer graphic area If an error occurs troubleshooting tips appear here Managing Print Jobs Note a The Job Status window is very similar to the Spool Manager window Windows 98 and Windows 95 Both allow you to pause cancel and restart print jobs See page 4 11 for information on Spool Manager To check the amount of ink you have click the Consumables tab i Printer Status EPSON Stylus COLOR 850 GH Curent Status GPC Printer Information ci These graphics indicate the amount of ink remaining in your cartridges Cancel Help To view information about your printer s network connections and other printer resources click
100. rencies put a support sheet packed with the media or a plain paper sheet beneath the stack Don t use a support sheet with Photo Quality Glossy Paper You can load up to 20 sheets of glossy paper up to 30 sheets of glossy film or up to 10 transparencies However you may get better results by loading one sheet at a time With multiple sheets loaded the minimum top margin you can use is 1 2 inches 30 mm If you want to use a smaller top margin load and print one sheet at a time Remove each sheet from the output tray immediately after it s printed Make sure each sheet is dry before stacking If your media package included protective sheets cover the printed side of your media with these sheets before stacking To print on transparencies remove the paper support and reposition it in the slots at the back of the paper support holder Printing on Special Paper Envelopes You can load up to 10 envelopes as shown below Note Load the envelopes flap edge first and printable side up Also select the correct envelope size for the Paper Size setting in the printer software If ink smears when you print on envelopes or other thick media set the paper thickness lever to the position Open the printer cover and position the lever as shown below Make sure you return the lever to the 0 position before you print on other media Set the thickness lever to if ink smears when you print on thick media Printi
101. ress Meter lV EPSON Printer Port High speed DMA transfer enabled m High Speed Copy Folder c windows temp eck E windows If you have more than one hard drive you can select a folder for storing multiple copy print jobs G install G vbe 7 here You don t see this box if you have only one hard drive C X Managing Print Jobs Select the following options High Speed Copies speeds up printing of multiple copies of the same document by using your hard drive space as a cache Show Progress Meter lets you control whether or not the Progress Meter is displayed when you send a print job See page 1 5 for information on the Progress Meter EPSON Printer Port lets you optimize the transfer rate of your printer port for EPSON printers instead of using the Windows default printer port If you are printing over the network ignore this option it is for printing locally 5 Click OK to close the Speed amp Progress dialog box and return to the Utility menu Then click OK again to exit your printer software Using the Spool Manager Windows 98 and Windows 95 The Spool Manager creates a temporary print job file and stores it in the C TEMP or C WINDOWS TEMP folder The software then sends the file to your printer at the right time To open Spool Manager while you re printing click the EPSON Stylus COLOR 850 icon that appears on the taskbar at the bottom of the screen Managi
102. rinting from Windows Setting Printer Options from Windows Applications Setting Default Printer Options Checking Printer Status Printing from a Macintosh What To Do When the Printer Lights Flash Contents 2 Printing on Special Paper Using Special Paper and Media Y Letterhead Preprinted Forms and Legal size Paper 2 3 EPSON 360 dpi High Quality and Photo Quality Ink Jet Paper 2 3 EPSON Photo Quality Glossy Paper Film and Transparencies Envelopes 2 5 EPSON Photo Paper EPSON Photo Quality Ink Jet Cards EPSON Photo Quality Self Adhesive Sheets EPSON Iron On Transfer Paper x M oo cn es 3 Custom Printing Using Predefined Advanced Settings Customizing Print Quality and Special Effects Customizing Color Settings Using ColorSync on the Macintosh Selecting Paper Size and Orientation Options Selecting Paper Options in Windows Selecting Paper Options on a Macintosh Selecting Print Layout Options Choosing Print Layout Options in Windows Choosing Print Layout Options on a Macintosh Saving Custom Settings Redefining Custom Settings Deleting Custom Settings Contents 4 Managing Print Jobs Managing Print Jobs in Windows 98 Windows 95 and Windows NT 4 0 4 1 Using Status Monitor 2 4 2 Selecting the Speed amp Progress Options Windows 98 and Windows 95 4 9 Using the Spool Manager Windows 98 and Windows 95 Additional Monitoring Options in Windows NT 4 0 Managing Print Jobs in Wind
103. riorities for a job waiting to print click the job then click the Show details arrow at the bottom of the window The Priority list becomes active Click the arrow and select Normal Urgent or Hold The job moves up or down in the list of waiting print jobs Using the Macintosh Status Monitor You can use the Status Monitor to check the level of ink in your printer Follow these steps 1 Choose Page Setup or Print from the File menu in your application You see a printer settings dialog box Managing Print Jobs 2 Click the Utility button You see the Utility menu Click the EPSON StatusMonitor icon For information about these utilities see Chapter 5 smsa A wA gt EPSON StatusMonitor 3 eh Use this utility to automatically check for errors and Eonfiguratio also check the level of ink remaining Nozzle Check RE Use this utility if gaps or faint areas appear in your printout Head Cleani Use this utility if your print quality declines or the Nozzle Check indicates clogged nozzles Print Head Alignment Use this utility if misaligned vertical lines appear in your printout Click the EPSON StatusMonitor icon The software checks the amount of ink remaining in the printer and displays the Status Monitor window EPSON StatusMonitor Ink remaining level n L Black W Color Installed ink cartridge information Update
104. rks check your printer network and application software for correct installation Your computer doesn t have enough memory to handle the file you re printing Try one of the following Reduce the resolution of your image Select fewer colors or a lower resolution for your display or monitor Add more memory to your computer Troubleshooting Possible cause Solution Printing is stalled In Windows 98 95 3 1x delete the stalled print jobs in Spool Manager see Chapter 4 for instructions In Windows NT use the spooler On a Macintosh delete stalled print jobs using Monitor3 or open the Extensions folder EPSON folder and Spool folder then delete any queued files The print heads are clogged or the ink cartridges are too old Clean the print heads by running a cleaning cycle see Chapter 5 for instructions If cleaning doesn t help replace the cartridges For information on cartridge life and replacement instructions see Chapter 5 The paper out light is flashing or on Possible cause Solution If flashing paper is jammed Remove the paper and follow the guidelines for preventing jams as described on page 6 14 If on paper is used up or is loaded incorrectly Load paper or remove the stack and reload it as described in the Setup Guide and in Chapter 2 Then press the load eject button to turn off the light and resume printing A 6 black or
105. roblems 6 916 11 a5 using 4 12 4 13 fof 15 Stalled a z bs deleting Status Monitor B 7 problems Windows 1 5 Support Bto System requirements BRE Technical specifications ing 3 3 Thickness lever 2 5 Transparencies choosing 1 3 loading specifications B 3 Transporting printer Troubleshooting to Utility button tab Windows checking printer status isha managing print jobs si Spool Manager Windows 95 problems o World Wide Web Yellow setting 3 8 Index
106. s and lightens the midtones and highlights No Color Adjustment Disables the color adjustment features of the printer software so you can use a stand alone color management utility 5 Ifyou want to specify individual color correction values use the sliders to increase drag right or decrease drag left the settings listed below If you use one of the options described in step 4 you won t be able to specify individual color correction values Brightness Makes your image lighter or darker Contrast Increases or decreases the difference between the bright or dark parts of an image Saturation Makes colors more vivid or less vivid Cyan Magenta Yellow Increases or decreases the amount of the three ink colors that combine to make a full color picture Use these sliders to fine tune the color balance in your printout Note a When you choose PhotoEnhance PhotoEnhance2 ICM ColorSync or No Color Adjustment all the other color options are preset Custom Printing 6 For even more fine tuning choose one of these color correction methods DB PhotoEnhance2 or PhotoEnhance Windows 3 1 only Produces sharper images and more vivid colors by automatically adjusting the contrast saturation and brightness Corrects for overall under and over exposure of the original image DB ICM Windows 98 Windows 95 only Automatically adjusts printout colors to match colors on the screen D ColorSync Macintosh onl
107. se controls that are covered by the operating instructions Do not put your hand inside the printer or touch the cartridge during printing Under normal circumstances ink will not come out of the cartridge If it does get on your skin wash it off with soap and water If it gets in your eyes flush them immediately with water Keep ink cartridges out of the reach of children Do not dismantle the ink cartridges or try to refill them This could result in damage to the print head Once you install an ink cartridge do not open the clamp or remove the cartridge except to replace it with a new one The cartridge may become unusable otherwise Install the ink cartridge immediately after you remove it from its foil package Leaving the cartridge unpacked for a long time before use may result in reduced print quality Do not use an ink cartridge beyond the date printed on the cartridge carton For best results use up the ink cartridges within six months of installing them Do not shake an ink cartridge this can cause leakage Always turn the printer off using the O power button When you press this button the power light flashes briefly then goes out Do not unplug the printer or turn off the power to the outlet until the power light is off Before transporting the printer make sure the print head is capped in the far right position and the ink cartridges are in place a Note Setup instructions for NetWare
108. st 8 27 inches 210 mm wide This prevents ink from spraying inside the printer and smudging your printouts For the best results load EPSON ink jet paper in the printer whenever you check the print head alignment Maintenance and Transportation Using the Print Head Alignment Utility Follow these steps to run the utility Windows or Macintosh l 2 Make sure the printer is turned on and paper is loaded Access the printer settings dialog box as described in Chapter 1 Click the Utility tab Windows or the Utility button Macintosh You see the Utility menu Click the Print Head Alignment button Follow the instructions on the screen to print a test page and select the correct alignment Using the Control Panel Follow these steps to align the print heads 1 Make sure the printer is turned off and paper is loaded Then open the printer cover Hold down the load eject button and the black cleaning button and turn on the printer Then release the buttons After a moment the printer prints an instruction sheet telling you how to select a language for the alignment instructions Press the correct control panel buttons as instructed to select a language The printer prints instructions for aligning the print heads Follow the instructions on the sheet to align the print heads When you re finished turn off the printer to exit the alignment mode Maintenance and Transportation Cautio
109. t mask TCP IP twisted pair cable Glossary A software program that allows you to check the printer s status such as the amount of ink remaining before printing A number used to separate different parts of a network or subnets The subnet mask can divide an IP network into smaller parts Transmission Control Protocol Internet Protocol A protocol suite made up of two parts TCP and IP that organizes and delivers data across a network Also called 10BaseT This cable is used in Ethernet networks o A 2 Advanced mode selecting bajd vanced set tings ee 3 7 to 3 1 0 EATE B 20B 4 3 34 saving custom 553 Aligning print heads Automatic mode 1 2 1 8 Background 4 15 fo Banding 6 Blank ee Blurry R7 Brightness setting 3 8 p printing Macintosh Cards see Photo Quality media Ink Jet Cards Character sets aenn E Character tables B 2 pene Characters garbled 6 15 Cleaning print heads st oe usia g Head Cleaning utility 5 ehd57 Clean printer Cleaning sheets 2 3 Color Adjustment ilies Color problems ColorSync using 3 3 3 9 td 3 10 CompuServe Te Configuration ge Contrast settin Control codesj o B 9 Control panel default rene D E Index Control panel using 1 10 TEE Custom settings deleting 3 aaa lise 3 2 print quality 3 4 sing 33 3 34 special effects 3 Default control panel settings
110. t printing at any resolution always use EPSON media Choose the number of copies and indicate which pages you want to print Make sure the Mode option is set to Automatic This is the easiest way to get good printing results for all kinds of documents on all types of paper Choose the Media Type you want to print on from the following list bd Plain Paper 360 dpi Ink Jet Paper Photo Quality Ink Jet Paper Photo Paper Photo Quality Glossy Film Ink Jet Transparencies The type of paper or other media you choose determines the print quality or resolution you can use If you re not sure which setting to select for your media see the table on page 2 1 Choose Color or Black ink J Note a The Quality Speed slider is not available for certain media types For detailed instructions on using page layout options see Chapter 3 You may want to click the Utility button and open the Status Monitor window See page 4 5 for more information See Chapter 5 for instructions on using the other utilities available in the Utility dialog box 10 11 Basic Printing Set the slider to Quality or Speed This lets you choose between the fastest printing or the highest resolution for the media you re using To use the highest resolution available for plain paper 1440 dpi access the More Settings dialog box see page 3 4 for instructions Click the Layout button and check the proportional printing wat
111. ter proof multiple pages on one sheet of paper and add watermarks This chapter includes the following information Using predefined advanced settings Customizing print quality and special effects Customizing color settings Using ColorSync on the Macintosh Selecting paper size and orientation options Selecting print layout page frame and watermark options Saving custom settings Custom Printing Using Predefined Advanced Settings Predefined settings provide an easy way to fine tune your printer s operation for special image types Follow these steps to print with predefined settings 1 Create your image or document in your application 2 Access the printer settings dialog box choose Print from your application s File menu You may need to choose Page Setup for Macintosh For Windows click the Printer Setup Properties or Options button For more detailed instructions see page 1 2 Windows or page 1 7 Macintosh You see one of the following dialog boxes Click Advanced then click here to see a list of project types EPSON Stylus COLOR 850 Properties EPSON scesosoa KA Layout J Main Paper Layout Utility Cancel Copies Pages AlI Q Mode Current Settings C Automatic Mode gt Letter NS Q MAutomatic 2 Portrait 6 Advanced 4 No Watermark A i SAT More settings Custom S x Save Settings Print Layout
112. terial following the instructions on the Notice Sheet in the box The printer needs to initialize If the printer is not moving or making noise but the light is still flashing for more than 10 minutes turn the printer off If the light is still flashing when you turn it back on contact EPSON as described in the Introduction Solving Printer Software Problems If you have trouble with your printer software first check that your printer is selected as the default Windows printer or as the current printer in the Macintosh Chooser see the Setup Guide for instructions If you still have problems with your printer software check the following solutions Troubleshooting The printer software installed with Windows 3 1 doesn t work correctly after you upgrade to Windows 98 or Windows 95 Possible cause Solution Your printer software is not After installing Windows 98 or Windows 95 uninstall the printer set up correctly for software as described on page 6 17 then reinstall the printer Windows 98 or software as described in the Setup Guide Windows 95 After you install your printer software you see the Windows 95 or Windows 98 New Hardware Found window Possible cause Solution An operating system error Click Do not install a driver and then click OK Never select any has occurred other option on the New Hardware Found window You see a spooling error message Windows Possible cause Solu
113. the Printer Information tab Using the Job Status Window Use the Job Status window to view detailed information on the print jobs waiting to print There are several ways to open the window BD Click the printer name in the Installed Printers list to highlight it and click the Eii icon or select Job Status from the Printer menu D Right click the printer name in the Installed Printers list and select Job Status from the drop down menu You see the Job Status window EPSON Stylus COLOR 850 menu bar Printer Document View Help Document Name a papertab tif Printing Sp 0 bytes of 0 2 08 23 PM 1 26 98 Jobs currently printing or waiting appear here Managing Print Jobs Options in the Printer menu let you pause printing or purge all waiting print jobs select or deselect the printer as your Windows default and access the printer software to change default settings The Document menu options let you pause or cancel printing of individual print jobs First click the print job you want to pause or cancel in the Document Name list to highlight it Enabling or Disabling Background Monitoring You can enable background monitoring for your printer if you want Status Monitor 2 to alert you to any error conditions while you re working on other tasks This lets you find out if paper runs out or if any other printing problem has occurred without opening Status Monitor 2 If you have trouble with network traffic you
114. the printer in these sections D Replacing an ink cartridge Cleaning the print heads Aligning the print heads Cleaning the printer Transporting the printer Replacing an Ink Cartridge When a black or amp color ink out light flashes the indicated cartridge is low on ink This is a good time to make sure you have a new cartridge When the light stays on the cartridge is empty and you need to replace it Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package Black ink cartridge 020108 Color ink cartridge 8020089 When you need new ink cartridges contact your dealer or call EPSON Accessories at 800 873 7766 U S only In Canada please call 800 873 7766 for dealer referral Or visit our website at www epsonsupplies com U S sales only Maintenance and Transportation When the color ink out light comes on you can continue to print with black ink Simply turn the printer off and then back on again When you print make sure you choose Black as the Ink setting in your printer software Removing an Empty Ink Cartridge ep O You can replace a cartridge when the black or amp color ink O out light is either flashing or on Determine which ink cartridge l needs to be replaced then follow these steps Caution To avoid damaging the printer never move the print heads by hand 1 Make sure the printer is turned on and not printing 2 Lowe
115. tion If you see error messages Change the Spool Manager default directory Windows 3 1 only or printing is very slow the following the instructions in Chapter 4 problem may be caused by temporary files Windows 3 1 only Your hard drive is too full Delete unnecessary files to make room on the drive Your computer doesn t Try one of the following have enough memory for Reduce the resolution of your image the file you re printing Select fewer colors or a lower resolution for your display or monitor Add more memory to your computer You see a memory error message Macintosh Possible cause Solution You need to increase the Choose Get Info from the File menu when the application is active memory allocation for your or EPSON Monitor3 is selected and increase the memory application EPSON requirements See Chapter 4 for more information If that doesn t Monitor3 or both work turn off background printing if it s on you won t be able to use Monitors Troubleshooting In Windows 98 or Windows 95 the Status Monitor 2 window doesn t appear Possible cause Solution You may not have restarted your computer after installing Status Monitor 2 Click Start select Shut Down click Restart the computer and click Yes to restart your computer Then try using Status Monitor 2 You don t have both parts of Status Monitor 2 installed Status Monitor 2 comes in two parts one th
116. to enlarge the document to that size 4 Click OK to close the Page Setup dialog box 5 Now open the File menu and select Print 6 Click the Layout button You see the Layout dialog box EPSON sc a505 104 A 0K r amp i Fit to Page Qon off Paper size eer T r Watermark W _ Name None vj fdd Delete Color Red 7 Intensity fl Letter r Z Print Layout re Print Order Pages 1 Page v Collate Page Order Left to Rigt J cel Cad cad aT Reverse Order Print page frames 7 Select one of the following Fit to Page options Fit to Page options D Select Off to set the print proportion to 100 D Select On to automatically reduce or enlarge the document to fit on the paper size loaded in the printer Note a You can t select a multiple print layout option if you re using the Fit to Page option Custom Printing The Paper Size option beneath the Fit to Page option becomes active Eli Fit to Page 0n Odff Paper Size EPSON Photo Paper v Select the paper size you ve loaded in the printer here Letter gt EPSON Photo Paper Printer graphic displays the selected L o paper size and document size Now select the size of the paper you ve loaded in the printer This automatically sets the correct reduction or enlargement percentag
117. to connect the printer s Ethernet card to your network Macintosh System Requirements To use your printer and its software with a Macintosh your system should have Any Macintosh or Power Macintosh model except the Macintosh Macintosh 512 Performa 410 PowerBook 100 and some early versions of the Macintosh such as the II or Classic System 7 1 or later 7 5 or later recommended At least 16MB of RAM 20MB or more is recommended At least 50MB of free hard disk space for storing images 100MB or more is recommended 13 inch RGB display or better Double speed CD ROM drive quad speed or faster recommended for installing the printer software Network connection to Ethernet A twisted pair 10BaseT cable to connect the printer s Ethernet card to your network Introduction How To Use Your Manuals See the Setup Guide to set up your printer install your software and configure the card for the network See the Administrator s Guide for network configuration and Ethernet card information This Users Guide contains the following information Chapter 1 covers the basics of printing with Windows or Macintosh Chapter 2 gives guidelines for selecting the right paper or other media for your print job and instructions for loading it in your printer Chapter 3 tells you how to print special projects with custom settings for print quality color management and distinctive layouts Chapter 4 explains how to
118. u created in step 1 Make sure Use Print Manager for this port is checked Then click OK Choose Default Spool Directory from the Options menu In the dialog box change the spool directory to the one you created in step 1 Then click OK Close Spool Manager Managing Print Jobs on a Macintosh Your Macintosh printer software includes two print job management utilities Monitor3 and Status Monitor It also includes a Configuration utility for setting up print monitoring options If you re using background printing Monitor3 starts automatically when you send a job to the printer It handles printing while you continue to work on your Macintosh lets you track documents that are waiting to be printed and lets you set printing priorities for waiting print jobs The Status Monitor alerts you to any problems that occur during printing You can also use it at any time to see how much ink you have left The Configuration utility lets you select how you want to be notified of printer errors and where you want print job files stored Managing Print Jobs Using Monitor3 The Monitor3 utility lets you continue to work on your Macintosh while your document is printing however background printing is slower and may also slow down your system You can then open the Monitor3 dialog box to check on your print jobs and cancel pause or restart them To use this utility you need to turn on background printing and increase the memor
119. u may have on your system Choose one of the following options for Rendering Intent D Perceptual For printing scanned photographs Saturation For printing graphics intensive documents like presentation pages with charts and graphs Db Colorimetric For matching colors on your screen as exactly as possible Reproduces colors the way your eye distinguishes them Click OK to return to the printer settings dialog box Printer graphic reflects changes to Orientation and Printable Area settings Selecting Paper Size and Orientation Options Custom Printing Your printer can print on paper up to 9 5 inches wide and up to 44 inches long in either portrait or landscape orientation For multiple page documents or multiple copies of documents you can print the pages collated and in reverse order You can even rotate the printed image by 180 degrees to make it closer to the bottom of the paper not available with Windows 3 1 Selecting Paper Options in Windows Follow these steps to select paper options on the Paper tab 1 Create your document image or project in your application software 2 Choose Print from your application s File menu You may need to choose Page Setup for Macintosh For Windows click the Printer Setup Properties or Options button For more detailed instructions see page 1 2 Windows or page 1 7 Macintosh 3 Click the Paper tab You see the Paper dialog box EPSON Styl
120. u turn on one or more of the Status Alert options you ll see the Status Alert dialog box when the selected condition occurs For example if you turn on Show when errors occur the dialog box will appear only if a printing error occurs If you select all the options the dialog box will appear whenever you print encounter an error or have low ink levels The color of the printer icon in the Status Alert dialog box indicates the type of error as described on page 4 3 EPSON Status Monitor 2 Printer Name or Path djs EPSON Stylus COLOR 850 Click the printer name to highlight it then click Details to open the Printer Status window see page 4 5 for more information Printing Deters Click here to close the Status Alert dialog box Managing Print Jobs Using the Printer Status Window For more details on the status of your printer you can use the Printer Status window There are several ways to open the window BD Double click the printer name in the Installed Printers list BD Click the printer name in the Installed Printers list to highlight it and click the amp icon or select Printer Status from the Printer menu D Right click the printer name in the Installed Printers list and select Printer Status from the drop down menu Db Ifyou re currently using the printer software click the Utility tab then click the EPSON Status Monitor 2 icon For instructions on accessing your printer softwa
121. ur image dry Then print your message on the uncoated side of the paper using 360 dpi Ink Jet Paper as the Media Type setting Printing on Special Paper D When you create an image for printing on 4 x 6 inch Photo Paper in your application software size it to 4 25 x 6 25 inches For other sizes of Photo Paper see Appendix B for the maximum printable area specifications 0 67 in ___ trim size printed image size 0 24 in R 9 0 12 in 0 12in 0 24 in D Choose these printer software settings for your size of Photo Paper Choose Photo Paper as the Media Type setting D For 4 x 6 inch Photo Paper select EPSON Photo Paper 4 x 6 in as the Paper Size setting and Maximum as the Printable Area setting After you print fold the paper back and forth along the perforations and carefully tear the margins off D For Letter or A4 size Photo Paper select Letter or A4 as your Paper Size setting Db For Panoramic Photo Paper choose Panoramic 210 x 594 mm as the Paper Size setting EPSON Photo Quality Ink Jet Cards You can load up to 30 cards at a time Always place the included support sheet under the cards When you re ready to print use your software to set the Paper Size option for the size card you re using Make sure you set the paper thickness lever to the position as shown on page 2 5 Printing on Special Paper tip For iron on transfers make sure you reverse your image before you
122. ure default glossary See twisted pair cable Network protocol that is part of the TCP IP protocol suite See also TCP IP Macintosh networking protocol The horizontal lines that sometimes appear in a printed image See also Micro Weave The portion of the printer s memory used to store data before printing it A collection of letters numbers and symbols that provides you with the characters used in a particular language A measure of the size of text characters sometimes referred to as pitch Cyan blue green magenta yellow and black These colored inks are used to create printed colors Macintosh software that is designed to help you get WYSIWIG what you see is what you get output This software prints colors as you see them on your screen The setup of a client server or network To change the setup of a client server or network A value or setting that takes effect when the equipment is turned on reset or initialized Glossary dithering dpi driver Error Diffusion ESC P ESC P 2 Ethernet EtherTalk file server font gateway grayscale A halftoning method in which dots are arranged in an orderly pattern Dithering works best for printing images with solid colors such as charts and graphs See also halftoning Dots per inch The dpi measures the resolution print quality See also resolution A software program that sends instructions to a computer peripheral t
123. us COLOR 850 Properties 21 x Main Paper Layout Utiity Paper Size Letter m Copies Copies fr a gatai C Collate ud Hada I Reverse Order Orientation Portrait Landscape T Rotate by 180 Printable Area Magimum C Centered Click to select your Paper Size Page graphics change to show Collate and Reverse Order settings Rotate by 180 is not available with Windows 3 1 Custom Printing a Note If the Proportional Printing setting is set to Normal and you select one of the paper sizes to the right that is marked with an asterisk you see a dialog box asking you to select a paper size that fits your printer See page 3 20 for more information Click the Paper Size drop down list to select the size of paper you loaded in the printer The sizes marked with an asterisk are not available with Windows 3 1 These sizes are larger than you can load in your printer and can be used only with the Proportional Printing setting on the Layout tab see page 3 20 A4 210 x 297 mm B5 182x257 mm A5 148 x210 mm Letter 8 1 2 x11 in Legal 8 1 2 x14 in Executive 7 1 4 x10 1 2 in Half Letter 5 1 2 x 8 1 2 in A6 Index card 105 x 148 mm Index card 5x8 in Index card 8x10 in Envelope 10 4 1 8 x9 1 2 in Envelope DL 110 x 220 mm Envelope C6 114x162 mm Photo Paper 4x6 in Panoramic 210 x 594 mm B4 257 x 364 mm B3 364 x 514 mm Ledger
124. use for additional instructions 3 Press the amp color cleaning button to print a list of current settings and additional instructions 4 After you make the changes you want turn the printer off to save the settings The settings remain in effect until you change them again See the ESC P Reference Manual for more information about these commands General operation ESC ESC U ESC EM Paper feeding CR FF LF ESC 0 ESC 2 ESC 3 ESC Page format ESC C ESC C ESC C 0 ESC Q ESC 1 ESC c ESC N ESCO Print position motion ESC ESC ESC V ESC v ESC D HT ESC B ESC J VT Font selection ESC k ESC x ESC X ESC P ESC M ESC g ESC p ESC 4 ESC 5 ESC E ESC F ESC Font enhancement ESC W DC 4 SO DC2 SI ESC w ESC G ESC H ESC T ESC S ESC ESC ESC q Spacing ESC Space ESC c ESC U Character handling ESC t ESC t ESC R ESC ESC amp ESC ESC 6 ESC 7 ESC Bit image ESC IBM X24E emulation control codes Character Tables Technical Specifications Graphics ESC G ESC ESC i ESC e ESC ESC s Color ESC r ESC r Printing mode ESC K This printer emulates the IBM Proprinter with the following commands For detailed information see IBM s X24E reference manual General operation NUL DC3 ESC j BEL CAN DC1 ESC Q ESC K ESC U Paper feeding FF LF ESC 5 ESC A ESC A AGM ESC 0 ESC 1 ESC 2 E
125. wer light is flashing unless the printer hasn t moved or made any noise for more than 10 minutes Maintenance and Transportation Make sure paper is loaded in the printer and click Print nozzle check pattern Windows or Confirmation Macintosh Then click Next See page 5 8 for instructions on examining the nozzle check pattern If your print quality has not improved repeat the steps above If you don t notice any improvement after doing this two or three times check the print quality solutions in Chapter 6 Using the Control Panel Follow these steps to clean the print heads 1 Make sure the printer is turned on and not printing and that the black and amp color ink out lights are off Open the printer cover then press the black or amp color cleaning button and hold it down for three seconds Cleaning takes about two minutes during which the printer makes some noise and the power light flashes When the power light stops flashing repeat step 2 for the other print head if necessary After you re finished cleaning and the O power light stops flashing you need to print a page to test the print quality and reset the cleaning cycle If you re using Status Monitor 2 run a nozzle check Go to step 5 If you re using DOS or you didn t install Status Monitor 2 open an application and print a document containing black and color data Then go to step 7 Access the printer settings dialog box as
126. y Automatically adjusts printout colors to match colors on the screen See the next section for more information 7 Click OK to return to the printer settings dialog box Using ColorSync on the Macintosh Every device you use for producing or viewing colors your monitor scanner and printer employs a different color technology That s why it s difficult to get printed colors to match the colors displayed on your monitor or other device The Macintosh ColorSync system helps you control all your devices so their colors match your printer s as closely as possible ColorSync uses profile information from each device including your EPSON Stylus COLOR 850Ne printer to achieve accurate color matching First you have to make sure your monitor s profile is set Then you can use your printer software to specify the exact method of color matching you want to use Custom Printing Follow these steps to set your monitor s ColorSync profile and use your printer software s ColorSync features 1 Open the ColorSync System Profile under Control Panels on the Apple menu Click the Set Profile button Select your monitor from the list and then click Select Close the ColorSync System Profile Access the More Settings dialog box as described on page 3 4 Click ColorSynce For Profile choose EPSON Standard This is the ColorSync profile created especially for your printer Don t choose any other printer profile yo
127. y or any project created by users on your network With resolutions up to 1440 by 720 dpi you get amazingly realistic photographic images and vivid graphics in color or razor sharp black printing All at the fastest speed of any EPSON ink jet printer The printer software for Microsoft Windows and Macintosh provides advanced color management with adjustable levels of brightness contrast saturation and ink colors Support for ColorSync 2 01 and Windows ICM ensures printouts that closely match the colors on your monitor Your printer offers flexible resource sharing you can use it with multiple types of operating systems and network operating systems With an integrated Ethernet card for complete network connectivity setup is fast and easy Windows System Requirements To use your printer and its software with a PC your system should have D AnIBM compatible PC with at least a 386 25 MHz for Windows 3 1 or 486 25 for Windows 98 Windows 95 or Windows NT 4 0 or faster processor DOS Microsoft Windows 3 1x Windows 95 Windows 98 or Windows NT 4 0 BD At least 16MB of RAM 20MB recommended Introduction At least 50MB of free hard disk space for storing images 100MB or more is recommended VGA Super VGA or better display adapter and monitor Double speed CD ROM drive quad speed or faster recommended for installing the printer software Network connection to Ethernet A twisted pair 10BaseT cable
128. y allocation for Monitor3 as described in the next section Setting Up Monitor3 1 Open the Chooser from the Apple menu and select the SC 850 AT icon Then select the port or AppleTalk zone you re using 2 Under Background Printing click On and close the Chooser 3 To increase the memory allocation select EPSON Monitor3 from the Extensions folder in your System folder Then choose Get Info from the File menu and set the Memory Requirements to 2000 or 3000 depending on your system s available RAM N Note q If you see a stop sign icon and the message Print queue on hold in the EPSON Monitor3 dialog box select Start print queue from the Printer menu to release the queue and resume printing Managing Print Jobs Monitoring Print Jobs with Monitor3 While you re printing click the EPSON Monitor3 icon on the Application menu at the right end of the menu bar You see the following dialog box Se EPSON Monitors uj gt 0 Job currently cars jpg Inti ies l ing job ing data 2 printing Copies 1 Status Processing job sending data 2 Pages 1 1 Document Name Priority Printer Name Jobs queued eye jpg Normal Sc 850 for printing Click to set priorities for waiting print jobs b Show details 5 You can track the printer s progress with the current job and select a job that is currently printing or waiting to print and cancel pause or restart it To set p
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