Epson 750 Printer User Manual
Contents
1. 18 Setting Up Your Printer 2 Connect one end of the interface cable to the serial connector on the back of the printer 3 Connect the other end of the interface cable to either the modem port or printer port on the Macintosh The ports are marked with the following icons modem port printer port See the next section for instructions on installing the printer software You must install the printer software before using your printer For information on opening and using the software see Printing Your First Page for Macintosh on page 27 See also Using the Printer Software for Macintosh in the online Reference Guide Setting Up Your Printer 19 Installing the Printer Software in Your Macintosh After connecting the printer to your Macintosh you are ready to install the printer software included in the Printer Software for EPSON Stylus Photo 750 CD ROM shipped with your printer Your printer software includes Qj EPSON Printer Driver Package SP750 This is the printer driver software that runs your printer With it you can make settings such as media type print quality speed and paper size EPSON Monitor3 Monitors and manages background printing jobs You must turn on background printing in the Chooser to use this utility StatusMonitor Keeps track of the current status of your printer and alerts you when printer errors occur Nozzle Check Checks the print head for clogging2. EPSON Australia wishes to provide you with a high level of Customer Service As well as the user s guide we provide the following sources for obtaining information EPSON FAXBACK EPSON FAXBACK will fax you the latest specifications and pricing for most EPSON products offered in Australia There is also technical information including details of the latest software and drivers available Phone 02 9903 9075 and the system will guide you through a number of choices before faxing the information to your fax machine Troubleshooting 49 EPSON Bulletin Board System This is where you can download the latest software and drivers Visit the BBS to check out the latest versions If you havea modem phone 02 9417 5090 Intemet URL http www epson com au Access the EPSON Australia World Wide Web pages Worth taking your modem here for the occasional surf You can get the same information as offered on the EPSON FAXBACK and the EPSON Bulletin Board plus more Yourdealer Don t forget that your dealer can often help identify and resolve problems The dealer should always be the first call for advice on problems They can often solve problems quickly and easily as well as give you advice on the next step to take EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice Operators on the Helpdesk can aid you in diagnosing hardware and software problems They can also advise you
3. Note for French speaking users Placez l imprimante pres d une prise de contacte o la fiche peut tre d branch e facilement Wamings Cautions and Notes Warnings must be followed carefully to avoid bodily injury ui Cautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operation of your printer Setting Up Your Printer System Requirements For PCs To use your printer you need Microsoft Windows 95 Windows 98 or Windows NT 4 0 and a shielded twisted pair parallel cable If you want connect your printer to a USB port you need a Windows 98 pre installed PC equipped with a USB port and a shielded USB cable Your computer should also meet the following system requirements Minimum system Recommended system i486 25 MHz for Windows 95 and NT4 0 i486 66 MHz for Windows 98 Pentium or higher processor 16M B RAM 32MB RAM or more for Windows 95 and 98 64MB or more for Windows NT4 0 10MBhard diskspace forWindows95 and 98 50MB or more free disk 20MB for Windows NT 4 0 space for Windows 95 and 98 100MB or more for Windows NT4 0 VGA monitor VGA orbetter monitor Your computer dealer can help you update your system if it does not meet these requirements Setting Up Your Printer 5 For Macintosh computers To use this printer your Apple Macintosh must meet the following system re
4. Setting Up Your Printer Installing the Ink Cartridges Before installing the ink cartridges note the following W Warning The ink cartridges are self contained units Under ordinary use ink will not leak from a cartridge If ink does get on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water Note d Do not open the ink cartridge packages until just before you install them or the ink may dry up Use the ink cartridges packed with your printer the first time you install ink cartridges otherwise the printer may not charge ink properly Install the ink cartridges as follows 1 Lower the output tray then open the printer cover Setting Up Your Printer 11 2 Turn on the printer The print head moves slightly to the left which is the ink cartridge install position The power light flashes and the and amp ink out lights come on Caution Do not move the print head by hand Otherwise you may damage the printer 3 Lift up the ink cartridge clamps 12 Setting Up Your Printer 4 Open the ink cartridge packages that came with your printer Next remove only the yellow tape seals from each cartridge Caution u Q9 Remove the yellow tape seals from the cartridges before installing them otherwise the cartridges may become unusable Q9 Do not remove the blue portion of the tape seals from the cartridges otherwise the
5. Head Cleaning Cleans the print head to maintain the best print quality Print Head Alignment Adjusts the print head so that vertical and horizontal lines are aligned ColorSync 2 0 and Profiles Matches the colors in your printout with the colors displayed on your screen automatically Use this when printing scanned photographs or computer graphics 20 Setting Up Your Printer If you are using the floppy disk version make a backup copy of the EPSON Macintosh printer software disk before you begin installation Caution Turn off all virus protection programs before you install your printer software Follow these steps to install your printer software 1 The EPSON printer software disk opens automatically If a single Installer icon appears double click the icon If separate folders containing installer icons for several languages appear double click the folder for your preferred language then double click the Installer icon inside it Installer Easy Install v To use EPSON Stylus Photo 750 printer click the Install button The following files will be installed EPSON Stylus Photo 750 Printer Driver Package ColorSync ColorSync System Profile eColorSync monitor and printer profiles Disk space available 1 353 807 Approximate disk space needed 9 954K Install Location E on the disk External HD Turn on your Macintosh and insert
6. Open the EPSON folder and double click the README file 4 Choose Page Setup from the File menu This brings up the dialog box shown below se sso s53 2 34 Paper Size A4 Cancel Orientation Ie p gt Landscape O Rotate by 180 degrees Customize Reduce or Enlarge I Printable Area Standard Q Maximum Lj Centered Custom Page Size 8 5 x 11 Margins Apply Size and Orientation To Whole Document Word Help HH M 5 Selectthe paper size you loaded in the printer from the Paper Size list 6 Select Portrait or Landscape as the Orientation option 7 After making your settings click the OK button to close the Page Setup dialog box Note You cannot print from the Page Setup dialog box You can only print from the Print dialog box 28 Setting Up Your Printer 8 Choose Print from the File menu This brings up the dialog box shown below EPSON sms R MAGE Copies i Pages All cancer FE Current Settings aiig Ink i i Media Type Plain Paper a Color O Black Port fa No Watermark Mode G Print Layout None rO Automatic 1 dumm Speed i Normal 360 dpi Quality peg amp MicroWeave Off Q Custom aun EPSON e i High Speed On i Advanced Custom Settings i amp Color Adjustment i 9 Select the media you loaded in the printer from the Medi
7. Photo Paper always put a support sheet under the stack of Photo Paper One sheet at a time Always put the included Support Sheets A and B under the stack of Photo Stickers One sheet at a time One sheet at a time Always put a support sheet under the Photo Paper Card Take care notto not printon support sheetsloaded underspecial media Loading Special Paper 31 Replacing Ink Cartridges Using the printer s control panel The printer s indicator lights will inform you when it is time to obtain a replacement ink cartridge and when it is time to replace an empty cartridge This table describes the status of the lights on your printer and the actions you need to take Lights Action EN Obtain a replacement black ink cartridge S020187 me Replace the empty black ink cartridge j 5 Obtain a replacement colorink cartridge S020193 W 5 Replace the empty color ink cartridge E on L1 flashing Caution 2 EPSON recommends the use of genuine EPSON ink cartridges Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON s warranties D Leave the old cartridge installed in the printer until you have obtained a replacement Otherwise ink remaining in the print head nozzles may dry out Note If the ink runs out you cannot continue printing until you replace the empty cartridge even though the o
8. black ink cartridge me The blackinkcartridge Replace the black ink isempty cartridge with a new one S020187 See Replacing Ink Cartridges on page 32 Troubleshooting 43 Ink Low color ink cartridge The color ink cartridge Obtain a replacement color is nearly empty ink cartridge S020193 Ink Out color ink cartridge aud The color ink cartridge Replace the colorink is empty cartridge with a new one S020193 See Replacing Ink Cartridges on page 32 Caniage Enor qt Rm z The printhead carriage Ifthe paperisnotejected tum is caught by jammed off the printer Open the m e paperorotherforeign printercoverand remove any material and cannot paperfromthe paperpath by retum to the home hand position If the emor isnot cleared contact your dealer Unknown Printer Enor Pd Rm An unknown printer Tum off the printer and m emorhasoccurred contact your dealer L E on off flashing 44 Troubleshooting Cancelling Printing To cancel printing follow the steps below For Windows When you send a print job to the printer the Progress Meter appears on your computer screen ta BEHREBBHEH a m Printer Test Page 0 1 Remaining 30sec Status Monitor Black Ink M Paper Auto Sheet Feeder Detai tail Color ink ME etail Click the R
9. showing the printing progress and the status of your printer For details see Checking Printer Status and Managing Print Jobs for Windows in the online Reference Guide After printing check your results If everything printed satisfactorily your EPSON printer is now fully setup and ready to help you create wonderful printouts If the printed image is unexpectedly faint or dots in the printed image are missing see Checking the Print Head Nozzles on page 37 for help on checking and cleaning the print head For further information about your printer see the online Reference Guide For details about the printer software see online help To learn more about color printing see the online Color Guide Printing Your First Page for Macintosh After loading the paper you are ready to print your first page In order to check the operation of your printer we recommend printing the README file located on your printer software CD The README file contains the latest information about your printer software Setting Up Your Printer 27 If you choose to print your own document instead select the appropriate Paper Size setting in your application software then print the document as explained from step 4 below See your software manual for details on how to use your application Follow these steps to print the README file 1 Make sure A4 or letter size paper is loaded in the printer 2 Insert the printer software CD 3
10. stop button to cancel printing For Macintosh When background printing is on 1 Press the O power button to turn off the printer 2 Select EPSON Monitor3 from the application menu 12 19 AM es Hide EPSON Monitor3 Hide Others Show All ly EPSON Monitor3 K Finder Troubleshooting 45 3 Click the button then click the fl stop button to cancel the print job p Microsoft Word Read Me E E tae Pages 2 22 Document Name D Show details When background printing is off 1 Press the power button to turn off the printer 2 Hold down the 3 key on your keyboard and press the period key to cancel the print job 46 Troubleshooting Where to Get Help If your printer is not operating properly and you cannot solve the problem using the troubleshooting information in your printer documentation contact customer support services for assistance We will be able to help you much more quickly if you give us the following information Serial number of your printer The serial number label is on the back of the printer Printer model Brand and model of your computer Printer software version Click About in your printer driver Windows version you are using Software application s you normally use with your printer and their version number s For United Kingdom and the Republic of Ireland Users If you purchased your printer in the UK or the Repu
11. Consumable Products 53 EPSON 360 dpi Ink Jet Paper Letter EPSON Photo Quality Ink Jet Paper A4 EPSON Photo Quality Ink Jet Paper Letter EPSON Photo Quality Ink Jet Paper Legal EPSON Photo Quality Ink Jet Card A6 EPSON Photo Quality Ink Jet Card 5 x 8 EPSON Photo Quality Ink Jet Card 8 x 10 EPSON Photo Quality Self Adhesive Sheet A4 EPSON Ink Jet Note Cards A6 with envelopes EPSON Ink Jet Greeting Cards 5 x 8 with envelopes EPSON Ink Jet Greeting Cards 8 x 10 with envelopes EPSON Photo Quality Glossy Film A4 EPSON Photo Quality Glossy Film Letter EPSON Photo Quality Glossy Film A6 EPSON Ink Jet Transparencies A4 EPSON Ink Jet Transparencies Letter EPSON Photo Paper A4 EPSON Photo Paper Letter EPSON Photo Paper 4 x 6 EPSON Photo Paper Cards A4 EPSON Photo Stickers 16 A6 EPSON Photo Stickers 4 A6 EPSON Panoramic Photo Paper 210 x 594 mm EPSON Iron On Cool Peel Transfer Paper A4 5041060 5041028 S041061 S041026 S041062 S041029 S041067 S041048 S041054 S041121 S041122 S041106 S041147 S041148 S041149 S041071 S041072 S041107 5041063 5041064 S041140 S041141 S041134 S041177 S041144 S041176 S041145 S041154 54 Options and Consumable Products EPSON Iron On Cool Peel Transfer Paper Letter 5041153 S041155 Note The availability of special media varies by country Options and Consumable Products 55 56 Op
12. Hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2585 4399 Fax 852 2827 4383 For Philippines Users To obtain technical support as well as other after sales services users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 52 Troubleshooting Options and Consumable Products Interface cables You can use any interface cable that meets the following specifications See your computer manual for any additional requirements 1 Parallel Interface Cable shielded C83602 from D SUB 25 pin computer to 36 pin Amphenol 57 Series printer Qj USB Interface Cable shielded C83623 from Series A 4 pin computer to Series B 4 pin printer This cable not supplied in all locations Note The asterisk is a substitute for the last digit of the product number which varies by country Caution Use only the interface cables listed above Using other cables not covered by EPSON warranties may cause the printer to malfunction Ink cartridges Black ink cartridge 5020187 Color ink cartridge 5020193 EPSON special media Most plain paper works well in your printer In addition EPSON offers specifically designed media for inkjet printers to meet most high quality printing needs EPSON 360 dpi Ink Jet Paper A4 S041059 S041025 Options and
13. Ymodem and Zmodem See the documentation that came with your communications software and modem for more information When you first connect to the Bulletin Board Service you will be asked for your name company name phone number and a password which you can invent yourself Customerand Warranty Support Our Customer and Warranty Support teams can be contacted by calling 0870 163 7766 in the UK or 0044 0870 163 7766 from the Republic of Ireland They can provide the following services m Technical information on installing configuring and operating your EPSON products 48 Troubleshooting QO Arranging for faulty EPSON products to be repaired within the warranty period A full list of EPSON Customer and Warranty Support services is available on the technical support section of our world wide web pages at http www epson co uk support and on Faxon EPSON Faxback service in document number 5085 Pre Sales Enquiry Desk The Enquiry Desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland by faxing 01442 227271 in the UK or 0044 1442 227271 from the Republic of Ireland and via Email at info epson co uk They can provide the following information D Pre Sales information and literature on new EPSON products also available via our world wide web site at http www epson co uk Q4 Where to purchase genuine EPSON consumables accessories and options For Australian Users
14. instruction sheets packed with the media to determine which side is the printable surface Some media have cut corners to help identify the correct loading direction Q Always load paper into the sheet feeder short edge first 4 Make sure the paper stack fits under the arrow mark inside the edge guide m Loading capacity for envelopes and EPSON special media is explained below Envelopes 360 dpi Ink Jet Paper and Photo Quality Ink Jet Paper Up to 10 envelopes Note If the total thickness of the stack of envelopes exceeds 10 mm press each envelope flat before loading Up to the arrow mark on the left edge guide 30 Loading Special Paper Photo Quality Ink Jet Card Ink Jet Note Card and Ink Jet Greeting Card Photo Quality Glossy Film Ink Jet Transparencies Photo Quality Self Adhesive Sheet Photo Paper Photo Stickers 16 and Photo Stickers 4 Panoramic Photo Paper and Iron On Cool Peel Transfer Paper Photo Paper Cards Up to 30 index cards Always place the included support sheet under the cards One sheet at a time for best results Always put a support sheet or a sheet of plain paper under the glossy film If you wish to print with multiple sheets load only up to 20 sheets and set the minimum top margin of the page to 30 mm Up to 30 transparencies Always puta sheet of plain paper under the stack of transparencies One sheet at a time Up to 20 sheets For 4 x 6 inch
15. the paper If the light continuesto flash tum off the printerand gently pullallthe paperoutofthe printer Ink low The black ink cartridge is nearly empty Obtain a blackink cartridge S020187 Ink out The black ink cartridge isempty Replace the black ink cartridge S020187 Ink low The colorink cartridge is nearly empty Obtain a colorink cartridge S020193 Ink out The color ink cartridge is empty Replace the color ink cartridge S020193 E on Li flashing Setting Up Your Printer Attaching the Paper Support Insert the paper support into the slots at the rear of the printer Plugging in the Printer 1 Make sure that the printer is turned off It is off when the power button protrudes slightly from the surface of the control panel Check the label on the back of the printer to make sure the voltage required by the printer matches that of the electrical outlet you will be plugging it into Also make sure that you have the correct power cable for your power source Caution i It is not possible to change the printer s voltage If the rated voltage and your outlet voltage do not match contact your dealer for assistance Do not plug in the power cord If the power cord is not attached to the printer connect it to the AC inlet on the back of the printer Plug the power cord into a properly grounded electrical outlet 10
16. the software CD in the CD ROM drive If you use the floppy disk version insert it in a disk drive After the initial screen appears click Continue The following dialog box appears Setting Up Your Printer 21 5 If you want to install all of the printer software included on your printer software CD ROM make sure the Install Location box shows the correct disk drive and click Install If you are low on disk space select Custom Install from the pop up menu and click Serial Driver Package Confirm the destination for installation then click Install Note Click the G icon to get information on each component 6 When a message appears informing you that installation is finished click Resta rt to complete the installation and restart your computer Selecting Your Printer in the Chooser After you install the printer software you need to open the Chooser to select your printer You have to choose the printer the first time you use it or whenever you want to switch to another printer Your Macintosh will always print using the last printer selected Note If you are using a Macintosh Quadra 950 or 900 you need to choose Compatible in the Serial Switch dialog box before selecting your printer from the Chooser To open the Serial Switch dialog box choose Control Panel from the Apple menu then choose Serial Switch 1 Make sure the printer is connected to your Macintosh and is turned on 22 Setting Up You
17. EPSON Setup amp Daily Use EPSON STYLUS PHOTO 750 MILLENNIUMEDITION All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of SEIKO EPSON CORPORATION The information contained herein is designed only for use with this EPSON printer EPSON is not responsible for any use of this information as applied to other printers Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION SEIKO EPSON CORPORATION shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than EPSON Approved Products by SEIKO EPSON CORPORATION EPSON and EPSON ESC P are r
18. RTUGAL S A R do Progresso 471 1 Perafita 4460 Matosinhos Portugal Phone 02 996 14 02 Fax 02 996 14 11 1998 February Printed in Japan 9907 11 4
19. a Type list 10 Select Coloras the Ink option 11 Make sure the Mode option is set to Automatic When Auto matic is selected the printer software optimizes other settings according to the Media Type and Ink settings you make 12 Click Print to start printing After printing check your results If everything printed satisfactorily your EPSON printer is now fully setup and ready to help you create wonderful printouts If the printed image is unexpectedly faint or dots in the printed image are missing see Checking the Print Head Nozzles on page 37 for help on checking and cleaning the print head For further information about your printer see the online Reference Guide For details about the printer software see online help To learn more about color printing see the online Color Guide Setting Up Your Printer 29 Loading Special Paper You can print on a wide variety of special media including ink jet paper photo quality glossy film or paper photo paper transparencies envelopes index cards and adhesive sheets When loading special paper read the instruction sheets packed with your special media first and keep the following in mind For more details on using such media see Paper Handling in the online Reference Guide Note If you want to use plain paper see Loading Paper on page 24 D Make sure the printable side of the paper is face up when loading media into the sheet feeder See the
20. acintosh see Connecting the Printer to Your Macintosh on page 18 Connecting the Printerto Your PC Note To connect and use the USB connector see the USB User s Guide shipped with your printer Connecting to a parallel interface To connect the printer to your computer using the built in parallel interface you need a shielded twisted pair parallel cable Follow these steps to connect your printer 1 Make sure both the printer and computer are turned off Setting Up Your Printer 15 2 Plug the cable connector securely into the printer s interface connector Then squeeze the wire clips together until they lock in place on both sides If your cable has a ground wire connect it to the ground connector below the interface connector 3 Plug the other end of the cable into the computer s parallel interface If there is a ground wire at the computer end of the cable connect it to the ground connector at the back of the computer See Installing the Printer Software in Your PC on page 16 for instructions on installing the printer software You must install the printer software before using your printer Installing the Printer Software in Your PC After connecting the printer to your computer you need to install the software included on the Printer Software for EPSON Stylus Photo 750 CD ROM shipped with your printer Your printer software includes D Printer driver The printer driver is the software
21. art or try to refill it Warning If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water 6 Remove the ink cartridge from its protective bag Next remove only the yellow tape seal from the cartridge 34 Replacing Ink Cartridges Y Caution You must remove the yellow tape seal from the cartridge Leaving the tape on when you install the cartridge will permanently damage it Q4 Do not remove the blue portion of the tape seal from the top of the cartridge otherwise the cartridge may become clogged and cannot print 1 Do not remove the tape seal from the bottom of the cartridge otherwise ink will leak 7 Place the ink cartridge gently into the cartridge holder with the label on the cartridge face up Do not press down on the cartridge The illustration shows color inkreplacement To replace black ink press down the smaller cla mp on the left Replacing Ink Cartridges 35 Caution Once you install the cartridges do not open their clamps again until you replace the ink cartridges Otherwise the cartridges may become unusable 9 Make sure the and amp ink out lights are off Then press the b cleaning button The printer moves the print head and begins charging the ink delivery system This process takes about 1 minute to complete When the ink charging process is finished the printer returns the print head to
22. blic of Ireland EPSON UK Limited provides a range of customer services and technical support Word Wide Web If you can connect to the Internet and have a Web browser you can access our Web site at http www epson co uk Here you will find information on the latest EPSON products software drivers on line user guides and answers to frequently asked questions Troubleshooting 47 Faxon EPSON Contact Faxon EPSON Faxback Service for support information including troubleshooting tips switch settings and driver information To use Faxon EPSON call 01442 227332 in the UK or 0044 1442 227332 from the Republic of Ireland using a touch tone phone You will be asked to follow a simple routine to register your document request Once you have entered your telephone and fax numbers Faxon EPSON will faxa copy of the document catalogue to your fax machine When you have found the documents that you need in the catalogue call Faxon EPSON again and enter the document ID numbers The documents will be faxed to you automatically Bulletin Board Service forlatest drivers and utilities You can call the EPSON Bulletin Board Service on 01442 227479 in the UK or 0044 1442 227479 from the Republic of Ireland No membership is required Make sure that your communications software is set to 8 data bits 1 stop bit no parity bit ANSI terminal mode emulation and a modem speed of up to 28 8 Kbps Downloading protocols supported include Xmodem
23. cartridges may become clogged and cannot print d Do not remove the tape seals from the bottom of the cartridges otherwise ink will leak 5 Place the cartridges gently into their holders with the labels face up The color ink cartridge which is larger goes on the right and the black goes on the left Do not press down on the cartridges Note Install both ink cartridges If either of the cartridges is not installed the printer will not work Setting Up Your Printer 13 6 Press the ink cartridge clamps down until they lock in place Caution ui Once you install the ink cartridges do not open their clamps again until you replace the ink cartridges Otherwise the cartridges may become unusable 7 Press the et cleaning button The printer moves the print head and begins charging the ink delivery system The ink charging process may take about one minute to complete during which time the power light flashes and the printer produces a variety of mechanical sounds These sounds are normal When the ink delivery system has been charged the print head returns to its home far right position and the power light stops flashing Caution Never turn off the printer while the O power light is flashing 14 Setting Up Your Printer 8 Close the printer cover Now you are ready to connect the printer to your computer To connect the printer to your PC see the next section To connect the printer to a M
24. e Utility tab then click the Print Head Alignment button 4 Follow the messages on your screen to align the print head Maintenance 41 For Macintosh users 1 Make sure A4 or wider paper is loaded in the sheet feeder 2 Click the Utility icon button in the Print dialog box Then click the Print Head Alignment button 3 Follow the messages on your screen to align the print head 42 Maintenance Troubleshooting Eror Indicators You can identify many common printer problems with the lights on your printer s control panel If your printer stops working and the lights are on or flashing use the following table of panel light patterns to diagnose the problem then follow the recommended corrective measures Lights Problem and Solution Paper Out Q B No paperisloaded in Load paperin the sheet the printer feeder then press the load eject button to tum this light off The printer resumes printing PaperJam n Paperhasjammed in Press the load eject button the printer The printerejectsthe jammed paperand then resumes printing If the eror is not Cleared open the printer coverand remove the jammed paper Then reload paperinthe sheetfeeder and pressthe 9 load eject button The printer resumes printing Ink Low black ink cartridge gt The blackinkcartridge Obtain a replacement black is nearly empty ink cartridge S020187 Ink Out
25. ed This saves ink Q When the or amp ink out light is flashing or on you cannot clean the print head Replace the appropriate ink cartridge first d Do not start the Head Cleaning or Nozzle Check utility while printing is in progress otherwise your printout may be marred Using the Head Cleaning utility For Windows users 1 2 Access the printer software window Click the Utility tab then click the Head Cleaning button Maintenance 39 3 Follow the messages on your screen For Macintosh users 1 Click the Utility icon button in the Print dialog box Then click the Head Cleaning button 2 Follow the on screen messages Using the control panel buttons 1 Make sure that the O power light is on and that both the 6 and amp ink out lights are off Note If the amp or amp ink out light is flashing or on you cannot clean the head and this operation will start the ink cartridge replacement procedure If you do iot want to replace an ink cartridge at this moment press the amp amp 6 cleaning button to return the print head to its home position 2 Hold down the 4 cleaning button for three seconds The printer starts cleaning the print head and the O power light begins flashing Print head cleaning takes about one minute to complete Caution Never turn off the printer while the O power light is flashing Doing so may damage the printer 3 When the power light stops flashing print a few lines fr
26. egistered trademarks and EPSON ESC P 2 ESC P Raster and EPSON Stylus are trademarks of SEIKO EPSON CORPORATION Microsoft and Windows are registered trademarks of Microsoft Corporation General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners EPSON disclaims any and all rights in those marks Copyright 1999 by SEIKO EPSON CORPORATION Nagano Japan Printed on Recycled Paper Safety Instructions Important Safety Instructions Read all of these instructions before using your printer Also be sure to follow all warnings and instructions marked on the printer a a Do not block or cover the openings in the printer s cabinet Do not insert objects through the slots Take care not to spill liquid on the printer Use only the type of power source indicated on the printer s label Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Avoid electrical outlets controlled by wall switches or automatic timers Keep the entire computer system away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Do not use a damaged or frayed power cord If you use an extension cord with the printer make sure the total ampere rating of the devices plugged into the ext
27. ension cord does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Do not attempt to service the printer yourself a Unplug the printer and refer servicing to qualified service personnel under the following conditions The power cord or plug is damaged liquid has entered the printer the printer has been dropped or the cabinet damaged the printer does not operate normally or exhibits a distinct change in performance If you plan to use the printer in Germany observe the following To provide adequate short circuit protection and over current protection for this printer the building installation must be protected by a 16 Amp circuit breaker Bei Anschlu des Druckers an die Stromversorgung muf sichergestellt werden daf die Geb udeinstallation mit einem 16 A berstromschalter abgesichert ist A Few Precautions When using the printer m a Do not put your hand inside the printer or touch the ink cartridges during printing Do not move the print head by hand otherwise you may damage the printer Always turn the printer off using the O power button When this button is pressed the O power light flashes briefly then goes off Do not unplug the printer or turn off the power to the outlet until the O power light stops flashing Before transporting the printer make sure the print head
28. is in the home far right position and the ink cartridges are in place When handling the ink cartridges a a Keep ink cartridges out of the reach of children Do not allow children to drink or otherwise handle the cartridges If ink gets on the skin wash it off with soap and water If it gets in the eyes flush them immediately with water Do not shake an ink cartridge this can cause leakage Install the ink cartridge immediately after you remove it from its package Leaving the cartridge unpacked for a long time before use may result in reduced print quality Once you install an ink cartridge do not open the clamp or remove the cartridge except to replace it with a new one The cartridge may become unusable otherwise Do not use an ink cartridge beyond the date printed on the cartridge carton For best results use up the ink cartridges within six months of installing them Do not dismantle the ink cartridges or try to refill them This could damage the print head When choosing a place forthe printer a Place the printer on a flat stable surface that is larger than the printer The printer will not operate properly if it is tilted or at an angle Avoid places subject to rapid changes in temperature and humidity Also keep itaway from directsunlight strong light or heat sources Avoid places subject to shocks and vibrations Place the printer near a wall outlet where the plug can be easily unplugged
29. itor 2 installation starts automatically Follow the on screen instructions Setting Up Your Printer 17 Note Q If the New Hardware Found screen or any other Wizard appears when you turn on your computer click C a nc eland follow the steps above QO Installation time varies depending on your computer For information on opening and using the software see Printing Your First Page for Windows on page 25 See also Using the Printer Software for Windows in the online Reference Guide If you use your printer on a network see Network Printing in the online Reference Guide Installing in Windows 98 with USB interface If you connected your printer using the USB interface you need to install the EPSON USB Printer Device Driver and the printer software included in the printer software CD ROM Follow the instructions in the USB User s Guide that came with your printer For information on opening and using the software see Printing Your First Page for Windows on page 25 See also Using the Printer Software for Windows in the online Reference Guide Connecting the Printerto Your Macintosh Note To connect to an iMac computer using the USB port see the USB User s Guide shipped with your printer To use the printer s built in serial interface you will need an Apple System Peripheral 8 cable Follow these steps to connect the printer 1 Make sure both your printer and Macintosh are switched off
30. its home position and the O power light stops flashing Caution The power light continues to flash while the printer performs the ink charging operation Never turn off the printer while this light is flashing Doing so can result in incomplete charging of ink 10 Close the printer cover 36 Replacing Ink Cartridges Maintenance Checking the Print Head Nozzles If you find that the printed image is unexpectedly faint or dots in the printed image are missing you may be able to solve these problems by checking the print head nozzles You can check the print head nozzles from your computer with the Nozzle Check utility in the printer software or from the printer itself by using the printer s control panel buttons Note Do not start the Nozzle Check utility while printing is in progress otherwise your printout may be marred Using the Nozzle Check Utility For Windows users 1 Access the printer software window 2 Click the Utility tab then click the Nozzle Check button 3 Follow the messages on your screen For Macintosh users 1 Access the Page Setup dialog box 2 Click the Utility icon button then click the Nozzle Check button 3 Follow the messages on your screen Maintenance 37 Using the control panel buttons 1 Hold down the load eject button and press the power button to turn on the printer Then release both buttons The printer prints an operation check page includi
31. memory requirements you also need 10MB of free hard disk space to install your printer software To print you need extra hard disk space amounting to about double the size of the file you want to print Setting Up Your Printer 7 Printer Parts and Control Panel Functions edge guides papersupport printer cover output tray sheet feeder output tray extension adjust lever control panel say T ink cartridge clamps 8 Setting Up Your Printer Button Function I Tumsthe printeron and off Clears the printers memory if pressed twice while the Power power ison Loadsorejects paper if pressed and released within 2 M seconds Load Eject Resumes printing if pressed and released aftera paper out eror t amp 5 Movesthe print head to the ink cartridge replacement position if pressed for3 secondswhile the or amp inkout light is flashing oron CI i uL Retumsthe print head to its home position after ink cartridge replacement Performs print head cleaning if pressed for 3 seconds when the 6 or amp ink out light is off Lights Light Status Printer Status b Printer is on Receiving data replacing an ink cartridge charging ink or cleaning the print head Paper out Load paperin the sheet feeder then press the 9 load eject button to resume printing Paperjam Take all the paperout ofthe feeder and reload
32. ng your printer s ROM version information the ink counter code and a nozzle check pattern Here is a typical printout Good sample The above sample isin black and white but the actual test prints in color CMYK 2 Pressthe power button to turn off the printer after it finishes printing the nozzle check pattern 38 Maintenance If the nozzle check page does not print satisfactorily for example if any segment of the printed lines is missing there is a problem with the printer This could be a clogged ink nozzle or a misaligned print head See the next section for details on cleaning the print head For information on aligning the print head see Aligning the Print Head on page 41 Cleaning the Print Head If you find that the printed image is unexpectedly faint or dots in the printed image are missing you may be able to solve these problems by cleaning the print head which ensures that the nozzles are delivering ink properly You can clean the print head from your computer with the Head Cleaning utility in the printer software or from the printer itself by using the printer s control panel buttons Note a Print head cleaning uses both color and black ink To avoid wasting ink clean the print head only if print quality declines Q9 Use the Nozzle Check utility to confirm that the print head needs to be clean
33. oaded in the printer Click Start point to Programs point to Epson for Windows 95 and 98 or EPSON Printers for Windows NT 4 0 and then click EPSON Stylus Photo 750 Readme Click Print on the File menu The Print dialog box appears Make sure your printer is selected and then click Properties or Options You may need to click a combination of these buttons The driver settings window appears Main Paper Layout Utility Media Type Ink ri Color C Black zl Automatic Quality A Speed d C Custom usto g Current Settings RS Normal 360dpi QY MicroWeave On Z High Speed On amp Color Adjustment About Click the Main tab if necessary then click anywhere in the Media Type box and select the media you loaded in the printer Select Coloras the Ink setting Make sure the Mode option is set to Automatic Setting Up Your Printer When Automatic is selected the printer software optimizes other settings according to the Media Type and Ink settings you make 8 Make sure the correct paper size is displayed in the Current Settings box If it is not click the Paper tab and select the correct paper size from the Paper Size list 9 Click OKat the bottom of the window You return to the Print dialog box or a similar dialog box 10 Click Close OK or Print to print You may need to click a combination of these buttons While printing the EPSON Progress Meter will appear
34. om a document to confirm that the head is clean and to reset the cleaning cycle If print quality hasn t improved after repeating this procedure four or five times turn the printer off and leave it alone overnight Then do the head cleaning again 40 Maintenance If the print quality still has not improved one or both of your ink cartridges may be old or damaged and may need to be replaced To replace an ink cartridge before it is empty see Replacing an Old or Damaged Ink Cartridge in the online Reference Guide If print quality remains a problem after replacing the ink cartridges contact your dealer Note To maintain print quality we recommend turning on the printer for at least one minute every month Aligning the Print Head If you notice a misalignment of vertical lines you may be able to solve this problem from your computer using the Print Head Alignment utility in your printer software Note Do not start the Print Head Alignment utility while printing is in progress otherwise your printout may be marred For Windows users 1 Make sure paper is loaded in the sheet feeder Y Caution Use paper at least 210 mm 8 27 inches wide for example A4 size paper loaded short edge first Otherwise the print head will spray ink directly onto the platen 2 Access the printer software window If you need instructions see Accessing the printer software in the online Reference Guide 3 Click th
35. on the latest EPSON products and where the nearest dealer or service agent is located Many types of queries are answered here The Helpdesk numbers are Phone 02 9903 9040 Fax 02 9903 9189 50 Troubleshooting We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes the User s Guide for your EPSON product type of computer operating system application programs and any other information you feel is required For Singapore Users Contact the telephone and fax numbers below Phone 065 337 7911 Fax 065 334 1185 For Hong Kong Users To obtain technical support as well as other after sales services users are welcome to contact EPSON Hong Kong Limited Intemet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information D Product information Answers to Frequently Asked Questions FAQs D Latest versions of EPSON printer drivers Users can access our World Wide Web home page at http www epson com hk Troubleshooting 51 Electronic bulletin board system An electronic bulletin board system BBS is also available to obtain printer information and the latest versions of printer drivers You can log on to the following number for the BBS service BBS 852 2827 4244 Technical Support
36. quirements You also need a standard Apple System Peripheral 8 cable 8 pin mini circular connector or equivalent If you want connect your printer to a USB port you need an iMac computer with a USB port and a shielded USB cable Applicable computer models as of September 1 1998 Macintosh LC475 LC575 LC630 Macintosh Quadra Series Macintosh Centris Series Macintosh PowerBook Series PowerBook 190 520 540 550 or later Macintosh PowerBook Duo 280 2300c 100 Macintosh Performa 475 575 588 630 5210 or later Power Macintosh Series iMac Series for USB Environment Minimum system Recommended system System 7 5 1 System 7 6 orlater 5MB of available memory 16MB or more of available 10MB of available memory when memory background printing istumed on 25MB of available memory when background printing istumed on Note Qj Theamount of available memory varies according to the number and kind of applications that are open To see how much memory is available choose About This Macintosh from the Apple menu and refer to the memory size listed in kilobytes under Largest Unused Block 1 024K 1MB 6 Setting Up Your Printer Q The memory requirements above are for printing on Letter size paper These requirements may vary depending on the size of the paper the type of application you are using and the complexity of the document you want to print In addition to these system and
37. r Printer 2 Choose Chooser from the Apple menu Then click your printer s icon and the port your printer is connected to H Chooser E Select a printer port amp B Printer Port 5 Modem Port LaserWriter 8 Stylewriter 1200 AppleTalk Zones hakuba 2 2 kiroro Background Printing Qon Ooff Active Q Inactive 761 AppleTalk Note Qj If you are using an iMac computer you must select the USB port Qj If you are using an AppleTalk network an alert message may appear when you click the port In this case reselect the other port or make AppleTalk setting Inactive then select the port again 3 Click the Background Printing radio buttons to turn background printing on or off When background printing is on you can use your Macintosh while it is preparing a document for printing You must turn on background printing to use the EPSON Monitor3 utility to manage print jobs 4 Close the Chooser For information on opening and using the software see Printing Your First Page for Macintosh on page 27 See also Using the Printer Software for Macintosh in the online Reference Guide Setting Up Your Printer 23 Loading Paper Follow these steps to load A4 or letter size plain paper in the printer You can also print on ink jet paper photo quality glossy film or paper photo paper transparencies envelopes index cards and adhesive shee
38. that runs or drives your printer With it you can make settings such as media type print quality speed and paper size 16 Setting Up Your Printer L Utilities The Nozzle Check Head Cleaning and Print Head Alignment utilities help you keep your printer in top operating condition EPSON Status Monitor 2 EPSON Status Monitor 2 notifies you of printer errors and displays printer status information such as the amount of ink remaining The Status Monitor also guides you when replacing ink cartridges HIGH QUALITY IMAGES HIGH QUALITY IMAGES allows you to quickly and easily see the kind of high quality printout available from the EPSON Stylus Photo 750 If you are using the floppy disk version of the software make a backup copy of the EPSON printer software disk before you begin installation If you wish to make a floppy disk version of the printer software included on your CD ROM insert the printer software CD ROM then click the Driver disk creation utility button and follow the on screen instructions Installing in Windows 95 98 and NT4 0 1 2 3 Insert the printer software CD shipped with your printer in the CD ROM drive The Installer dialog box appears For floppy disk users insert the disk in a disk drive then double click the drive icon and double click the Setup exe icon Click Install to start the printer software installation When the installation is complete click OK EPSON Status Mon
39. ther ink cartridge still contains ink To replace an ink cartridge using the printer s control panel follow these steps 32 Replacing Ink Cartridges 1 Make sure the printer is on The power light should be on but not flashing Determine which cartridge needs to be replaced as indicated by the 6 black and amp color ink out light Lower the output tray at the front of the printer then open the printer cover Hold down thet cleaning button for three seconds until the print head moves left slightly to the cartridge replacement position and the power light begins flashing ui Caution E Do not move the print head by hand Always use the amp 4 cleaning button to move it Otherwise you may damage the printer Note If you press the Y cleaning button for three seconds when the amp and amp ink out lights are off the printer starts cleaning the print head Replacing Ink Cartridges 33 4 Lift up the clamp that holds the cartridge you want to replace as far as it will go When you do the cartridge will rise partly out of the cartridge holder The illustration shows color inkreplacement To replace black ink lift up only the smaller clamp on the left Caution i Once you open the ink cartridge clamp the ink cartridge becomes unusable and cannot be reinstalled even if ink remains 5 Lift the cartridge out of the printer and dispose of it properly Do not take the used cartridge ap
40. tions and Consumable Products EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA INC 20770 Madrona Ave P O Box 2842 Torrance CA 90509 2842 Phone 800 922 8911 Fax 310 782 5220 EPSON DEUTSCHLAND GmbH Z lpicher StraBe 6 40549 Dusseldorf Germany Phone 0211 56030 Fax 0211 5047787 EPSON AUSTRALIA PTY LTD 70 GIBBES STREET CHATSWOOD 2067 NSW Phone 2 9903 9000 Fax 2 9903 9177 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S Giovanni MI Italy Phone 2 262331 Fax 2 2440750 SEIKO EPSON CORPORATION Hirooka Office 80 Harashinden Hirooka Shiojiri shi Nagano ken 399 0785 Japan EPSON UK LTD Campus 100 Maylands Avenue Hemel Hempstead Herts HP2 7TJ U K Phone 44 01442 261144 Fax 44 01442 227227 EPSON FRANCE S A 68 bis rue Marjolin 92300 Levallois Perret France Phone 33 1 40 87 37 37 Telex 610657 EPSON SINGAPORE PTE LTD No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON TAIWAN TECHNOLOGY amp TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON IBERICA S A Av de Roma 18 26 08290 Cerdanyola del Valles Barcelona Spain Phone 582 15 00 Fax 582 15 55 EPSON PO
41. ts For details on using such media see Paper Handling in the online Reference Guide 1 Lower the output tray and slide out the extension Next slide the left edge guide so that the distance between the edge guides is slightly wider than the width of your paper edge guide output tray 2 Fana stack of paper then tap it on a flat surface to even the edges 24 Setting Up Your Printer 3 Load the stack of paper with the printable side up and the right edge of the paper resting against the right side of the sheet feeder Then slide the left edge guide against the edge of the paper printa ble side up Note Q Always load paper into the sheet feeder short edge first Qj Make sure the paper stack fits under the arrow mark inside the edge guide Printing Your First Page for Windows After loading the paper you are ready to print your first page In order to check the operation of your printer we recommend printing the README file provided with your printer software The README file contains the latest information about your printer software If you choose to print your own document instead select the appropriate Paper Size setting in your application software then print the document as explained from step 3 below See your software manual for details on how to use your application Follow these steps to print the README file Setting Up Your Printer 25 Make sure A4 or letter size paper is l
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