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1. NAS IP Address Contains either the IP address of the BBSM Hotspot external NIC or the IP address entered in the WEBconfig RADIUS Server web page as the NAT IP address NAS Port The NAS Port value is a numeric value therefore the leading zeros of the site number are dropped BBSM Hotspot maps the NAS Port attribute as the following aaabbccddd where aaa site number bb cluster cc switch and ddd port For example if the site number 1 the cluster number 2 the switch number 3 and the port number 5 the NAS Port number 10203005 Service Type 2 indicates Framed Framed Protocol 1 indicates PPP Framed IP Address IP address of client computer PC connecting to the Internet through BBSM Hotspot Called Station Id Contains the MAC address of the BBSM Hotspot internal NIC Calling Station Id Contains the MAC address of the client end user NIC Vendor Specific Contains the bandwidth kbps value that the end user selects when requesting Internet access This attribute is only sent to RADIUS accounting servers if the UBand feature is enabled See Table 2 13 for the vendor specific attribute formatting NAS Identifier Contains the NAS Identifier value entered in the WEBconfig RADIUS Server web page If no value is entered in this field BBSM Hotspot will not include this attribute in the RADIUS Access Request packet Acct Status Type 1 Start Accounting Request pack
2. Table 2 13 RADIUS Cisco BBSM Hotspot Bandwidth Vendor Specific Attribute Format Byte Value Description 1 26 Vendor specific attribute type in accordance with RFC 2865 2 4 sizeof BYTE The length in bytes of the full attribute specification beginning with 2 sizeof DWORD attribute type byte 1 should come out to 12 if each byte size 1 3 6 5263 The vendor ID value 7 1 The vendor data type 1 indicates bandwidth kbps value 8 2 sizeof BYTE The length in bytes of the vendor specific portion of the attribute sizeof DWORD specification starting with vendor specific attribute data type If each byte size 1 should come out to 6 9 12 A bandwidth specified Actual bandwidth kbps value ulong in kbps such as 256 User Selected Bandwidth UBand Web Pages User selected bandwidth UBand web pages support a user specified bandwidth This feature allows the administrator to define the service offerings and allows the end user to select from the tiered services offered directly from the Start page such as the following e 64K for 0 15 minute e 128K for 0 25 minute e Unlimited for 0 30 minute When a UBand web page is used BBSM Hotspot throttles the session bandwidth at the kbps value that the end user selects This bandwidth value is transmitted to the RADIUS accounting servers in the Start Stop and Interim Update Accounting Request packets and BBSM Hotspot ignores any bandwid
3. The Calculating Internal Network Address Ranges window appears providing you with a list of the internal IP address ranges that have been calculated and assigned by the BBSM Hotspot server These include the following e Network Device Addresses These addresses are allocated to the network devices This address range is allocated from the Number of Network Devices number entered in Step 12 Cisco BBSM Hotspot 1 0 User Guide Ea 78 15293 01 Chapter 2 Setting Up BBSM Hotspot Running the Setup Wizard W A Caution The IP addresses of your switches and access points must be set to addresses that are within this Network Devices Address range To increase performance we recommend using the numbers in this range consecutively so that any unused IP addresses are at the end of the range e DHCP Client Addresses These addresses are allocated to the DHCP client address pool Because most network devices are configured as DHCP after the BBSM NIC and the network device addresses have been allocated BBSM Hotspot allocates 90 percent of the available end user addresses to the DHCP pool You can modify this address range in the Hotspot Configuration tool on the Dashboard or by using the Address Change Wizard e Static Client Addresses These addresses are allocated to the statically configured client address pool Because static configurations are not common this range is allocated by BBSM Hotspot to 10 percent of th
4. This section describes how to configure the Windows operating system to support multiple networks multinets on the BBSM Hotspot server You only need to perform this procedure if you are using a multinet BBSM Hotspot servers are initially configured as single networks or singlenets amp Note For more information on multinets refer to the Private and Public IP Addresses Multinet section on page 2 40 A Caution Although you use the Network and Dial up Connections window to add multinet 2 do not delete multinet 2 through this window because although it is deleted from the GUI it does not actually get removed from the BBSM Hotspot databases Use the Address Change Wizard to remove multinet 2 Refer to the Running the Address Change Wizard section on page A 1 Use the following procedure to reconfigure the internal NIC on your BBSM Hotspot server Step1 Right click My Network Places Step2 From the pop up menu select Properties The Network and Dial up Connections window appears See Figure 2 26 Figure 2 26 Network and Dial up Connections Window J Network and Dial up Connections 5 x File Edit view Favorites Tools Advanced Help Kal Back search Gyrolders lt 4 MG GF xX wy Ea Address E Network and Dial up Connections Go ao ja A F CE U La Make New AtNatMP External Network and Dial Connection up Connections This folder contains network connec
5. m_ Cisco BBSM Hotspot 1 0 User Guide 78 15293 01 Chapter 2 Setting Up BBSM Hotspot Step 6 Running the Setup Wizard W Click Next The Calculating TCP IP Addresses window appears BBSM Hotspot uses the information provided in the Enter External and Internal IP Addresses window to calculate TCP IP addresses for the server Note If you need to change the IP addresses of the NICs from the defaults generated by the Setup Wizard you must use the Address Change Wizard to make these changes Continue with and complete the Setup Wizard then use the Address Change Wizard to change the NIC addresses to the desired settings Refer to the Running the Address Change Wizard section on page A 1 See Figure 2 4 and Table 2 4 for field descriptions Figure 2 4 Calculating TCP IP Addresses Window BBSM Hotspot Setup Wizard Calculating TCP IP Addresses Setup has calculated the following TCP IP settings for the network Based on the data you entered in the previous screen the Setup Wizard has assigned the following addresses for your Hotspot network External Network ID External Broadcast IP External NIC IP External NIC Subnet Mask Default Gateway Internal NIC IP Internal NIC Subnet Mask Range of Available Addresses 192 168 255 0 192 168 255 7 2 192 168 255 2 255 255 255 248 192 168 255 1 192 168 10 1 255 255 255 0 192 168 10 2 to 192 168 10 254 lt Back C
6. 0 User Guide P28 W 78 15293 01 Chapter2 Setting Up BBSM Hotspot Running the Setup Wizard W Figure 2 6 Welcome Back Window BBSM Hotspot Setup Wizard Welcome Back to the Cisco BBSM Hotspot Setup Wizard You may now continue through the remaining steps required to configure your server IF you haven t already done so please configure your router and connect it to the BBSM Hotspot Server This is necessary for setup to continue To continue click Next 66764 A Caution Before continuing make sure that your router is configured and connected to the Internet Step9 Click Next The Testing Internet Connectivity window appears and begins testing the connection from BBSM Hotspot through the router to the Internet A progress bar shows the test time remaining The test should take less than a minute The Back and Next buttons are disabled until the test is complete See Figure 2 7 e If the test is successful a Test Success window pops up with a message telling you that the connection test was successful Click OK to close the window then go to Step 11 e If the test was unsuccessful this message appears on the Testing Internet Connectivity web page Setup Wizard was NOT able to verify Internet connectivity Click Next to continue Go to Step 10 Cisco BBSM Hotspot 1 0 User Guide 78 15293 01 EN Chapter2 Setting Up BBSM Hotspot W Running the Setup Wizard Figure 2 7 BBSM Ho
7. BBSM Hotspot throttles the bandwidth of the end user session to the specified kbps value if bandwidth throttle is configured on BBSM Hotspot To use this feature administrators need to configure their RADIUS server to send the vendor specific attribute to transmit the following e A vendor ID of 5263 e A vendor type of 1 e The integer value of the bandwidth kbps desired for the user account RADIUS accounting provides administrators with end user session information when Internet access is granted and terminated This end user information can then be retrieved from RADIUS accounting servers and independent billing can be performed Administrators can choose flat rate or per minute billing by using the information that BBSM Hotspot sends to the RADIUS accounting server in Start and Stop Accounting Request packets If configured BBSM Hotspot also sends Interim Update packets to the RADIUS accounting server at intervals set by the administrator 78 15293 01 Cisco BBSM Hotspot 1 0 User Guide gy Chapter2 Setting Up BBSM Hotspot Feature Considerations Administrators can configure multiple RADIUS accounting servers which provides redundancy in case the primary RADIUS server is not responding As with RADIUS authentication servers each server is configured with a ranking BBSM Hotspot attempts to send accounting packets to accounting servers until an accounting response packet is successfully received For each server BBSM Hotspot a
8. Configuring DNS Forwarding W Use the following procedure to configure DNS forwarding for each IP address Step1 Choose Start gt Programs gt Administrative Tools gt DNS The DNS window appears See Figure 2 32 Figure 2 32 DNS Window aons O ee 1O1 x 2 Console Window Help lel xl Action View K neee Tree DNS BBSMH510 BBSMHS10 Step2 From the left pane right click BBSMHS10 and choose Properties The BBSMHS10 Properties window appears showing the Interfaces tab See Figure 2 33 865827 Figure 2 33 BBSM Hotspot Properties Window Interfaces Tab Interfaces Forwarders Advanced Root Hints Logging Monitoring Select the IP addresses that will serve DNS requests The server can listen for DNS queries on all IP addresses defined for this computer or you can limit it to selected IP addresses Listen on AllIP addresses Only the following IP addresses IP address a Add Remove 192 168 255 1 Dee Cancel Apply 85826 Step3 Click the Forwarders tab See Figure 2 34 Cisco BBSM Hotspot 1 0 User Guide 78 15293 01 EEN Chapter2 Setting Up BBSM Hotspot Feature Considerations Figure 2 34 BBSMHS10 Properties Window Forwarders Tab BBSMHS10 Properties 2 x Interfaces Forwarders Advanced Root Hints Logging Monitoring Forwarders help resolve any DNS queries not answered by this server
9. W Running the Setup Wizard Figure 2 12 Discovering Network Devices Window BBSM Hotspot Setup Wizard Discovering Network Devices 7 Setup is locating and identifying all internal network equipment K Please wait while Setup Wizard finds and identifies all of the switches and access point devices on your network This may take several minutes depending on the size of the network Searching for network devices from 192 168 10 2 to 192 168 10 2 Pinging 192 168 10 2 no response Enabling Cisco Discovery Protocol enabled Network Device Discovery complete Devices remaining 0 lt Back Next gt Cancel Help 66755 When discovery is complete two scenarios are possible e Ifall of the network devices were found a dialog box appears telling you that network discovery is complete See Figure 2 13 Go to Step 16 Figure 2 13 Network Discovery Complete Window SetupWizard x AN Network device discovery is complete 66760 e Ifsome of the network devices were not found a dialog box appears telling you that not all of the devices could be found See Figure 2 14 Go to Step 15 Figure 2 14 Devices Not Found Window SetupWizard xj A Not all devices that you specified have been found 66749 Cisco BBSM Hotspot 1 0 User Guide P24 E 78 15293 01 Chapter 2 Setting Up BBSM Hotspot Step 15 Step 16 Running the Setup Wizard W Click OK The Discovering Network Devices
10. When running the wizards making any changes to BBSM Hotspot or rebooting the BBSM Hotspot server make sure that there are no active sessions The Client Deactivation tool located on the Dashboard can be used to deactivate any active sessions Running the Setup Wizard This section explains how to configure the BBSM Hotspot server by using the Setup Wizard This wizard prompts you for your server s basic configuration parameters and then configures the server with these settings It also prompts you to decide if you would like to create a custom web page at this time e Ifyou decide to use a custom web page the Custom Web Page Wizard launches after the Setup Wizard completes e Ifyou decide not to create a custom web page the first time you run the Setup Wizard it applies the FreeAccess web page to all ports If you run the Setup Wizard again at a later time it will not change the port settings Note the following configuration and custom web page options that you can use e To configure your server using the Address Change Wizard and Switch Discovery Wizard refer to Appendix A Advanced Wizards e To configure your server manually on a per port basis or change your configurations after the initial setup refer to Configuring Your Server Hotspot Configuration page 3 1 e To change your port settings after the initial setup refer to Configuring Ports Port Configuration page 3 27 e To create a custom web pag
11. of the 1 devices that you specified Do you want to modify network device configuration parameters C Yes No lt Back Cancel Help 66756 Click Next The Create Custom Web Page window appears The wizard prompts you to decide if you want to create a custom web page now or use the default web pages that ship with BBSM Hotspot 78 15293 01 Cisco BBSM Hotspot 1 0 User Guide gy Chapter2 Setting Up BBSM Hotspot W Running the Setup Wizard Click No to use the BBSM Hotspot default web pages The Setup Wizard generates a generic FreeAccess web page to all ports If you do not want to create a custom web page at this time you can create one later by using the Custom Web Page Wizard The custom web page can then be enabled on a per port basis by using the Port Configuration tool on the Dashboard Note The first time you run Setup Wizard it sets all ports to free Internet access If you run the Setup Wizard again at a later time it will not change the port settings Click Yes to complete the Setup Wizard then launch the Custom Web Page Wizard to create a custom web page at this time Creating a custom web page allows you to provide a welcome message instructions and branding information to your end users See Figure 2 16 Figure 2 16 Create Custom Web Page Window BBSM Hotspot Setup Wizard Create Custom Web Page a Would you like to create a custom web page K You may use the default web page
12. or create your own Would you like to create a custom web page Yes would like to create one when the Setup Wizard is completed No l Il use the default web page lt Back Cancel Help 66754 Step17 Click Next The Congratulations window appears showing the configurations that you set The Setup Wizard saves these settings to a text file named BBSMHotspotSettings txt on the Windows desktop See Figure 2 17 Cisco BBSM Hotspot 1 0 User Guide P2416 78 15293 01 Chapter2 Setting Up BBSM Hotspot Understanding the BBSM Hotspot Dashboard W Figure 2 17 Congratulations Window BBSM Hotspot Setup Wizard E o Congratulations You have successfully completed the BBSM Hotspot Setup Wizard You specified the following settings Location Name Joes Coffee Shop Location Description San Diego CA E mail Relay Server Address www cisco com External Network ID 192 168 255 0 29 Default Gateway 192 168 255 1 Internal Network ID 192 168 10 0 24 Primary DNS Server 192 168 1 133 External NIC IP 192 168 255 2 External Subnet Mask 255 255 255 248 External Broadcast IP 192 168 255 7 sl These settings have been saved to a text file named BBSMHotspotSettings txt on your Windows Desktop To close this wizard click Finish lt Back Finish Cancel Help 6755 Step18 Click Finish e If you chose to create a custom web page the Setup Wizard launches the Cu
13. the Setup Wizard refer to the Running the Setup Wizard section on page 2 2 Cisco BBSM Hotspot 1 0 User Guide 78 15293 01 ESN Chapter2 Setting Up BBSM Hotspot WE Connecting a Client to BBSM Hotspot Step 1 Step 2 Step 3 Step 4 Figure 2 21 FreeAccess Start Page File Edit Yiew Favorites Tools Help Ea eak gt gt A Qsearch GeFavorites media C4 B SO a Address E http 192 168 42 1 ekgnkm FreeAccessStart asp Go Links CI Training Jcisco BBSU WELCOME to high speed Internet access To start using this service click the CONNECT button CONNECT BY CONNECTING TO THIS SERVICE YOU AGREE TO THE ENCLOSED TERMS HAVING TROUBLE VIEWING THIS PAGE g Internet The following example shows how an end user using a wireless NIC connects to the Internet using BBSM Hotspot In the example a coffee shop has purchased a BBSM Hotspot server set it up and selected the FreeAccess web page The end user does the following Turn on your laptop and open your web browser The FreeAccess web page should appear If the Start page does not appear contact property staff for information on configuring your wireless NIC After verifying the configuration of the wireless NIC open the web browser The FreeAccess Start page appears amp Note Ifthe Start page does not appear refer to the troubleshooting section No Start Page Received by End User secti
14. the end user to enter a RADIUS username and password to access the Internet RADIUSClear No RADIUSUBand Yes Prompts the end user to enter a RADIUS username and password to access the Internet RADIUSUBandClear No It also permits the end user to select their desired bandwidth ata specified price For this web page the disconnect web page presents the end user with an estimated summary for the time of the active session and the charges accrued at the selected bandwidth Using RADIUS with BBSM Hotspot amp RADIUS is the industry standard client server protocol for user authentication authorization and accounting which enables users to access the Internet It is designed to enable a RADIUS client to communicate with a RADIUS server by using secure communication methods You can implement one or more RADIUS servers and a distributed network of RADIUS clients to manage security and retrieve accounting information across various broadband building sites This strategy benefits you by providing greater security a more scalable architecture the ability to implement an open standards protocol and the ability to leverage future RADIUS enhancements The BBSM Hotspot system has a built in RADIUS client that supports RADIUS and is compliant with RFCs 2865 and 2866 which are the standards for RADIUS and RADIUS authentication Note Because this section explains only the BBSM Hotspot implementation and configuration of a RADIUS server the cus
15. CHAPTER Setting Up BBSM Hotspot This chapter provides step by step procedures for setting up BBSM Hotspot After you complete the procedures in this chapter your BBSM Hotspot server should be fully operational The following two chapters Chapter 3 Advanced Configuration Options and Chapter 4 System Operation provide more detailed information and advanced options for configuring and using BBSM Hotspot Read the Before You Start section then follow the step by step procedures to set up your BBSM Hotspot Before You Start page 2 1 Running the Setup Wizard page 2 2 Changing the Default Security Passwords page 2 23 Configuring Windows for Multinet page 2 26 Configuring DNS Forwarding page 2 30 Feature Considerations page 2 32 Before You Start This section describes the prerequisites that you need to complete or check before setting up the software After running the Setup Wizard in this chapter you perform all operations from the Dashboard Before you configure BBSM make sure that you complete the following tasks First read the ReadMeFirst web page which launches the first time you start your BBSM Hotspot server Then read the first chapter to this guide and the cautions below to avoid costly problems From your BBSM Hotspot server desktop open the BBSM Hotspot Configuration Requirements Checklist and complete it to make sure that you have all of the networking information you need to configure you
16. Connecting a Client to BBSM Hotspot W Table 2 7 Navigation Button Descriptions Button Description lt lt Returns the user to the first record or page E Returns the user to the previous record or page 5 Takes the user to the next record or page gt gt Takes the user to the last record or page Connecting a Client to BBSM Hotspot To connect a client to BBSM Hotspot the client should meet minimum requirements This section provides those requirements and tells how an end user connects to the BBSM Hotspot server Table 2 8 shows the operating system and browser versions that have been tested and are supported for the BBSM Hotspot software release 1 0 Table 2 8 Minimum End User Client Connection Requirements Component Tested and Supported for BBSM Hotspot 1 0 Operating system Windows 98 2000 Professional and XP Professional Linux Red Hat 7 1 Macintosh OS9 0 and OS10 0 Browser Internet Explorer 5 0 or higher Netscape Navigator 4 7x or higher Colors depth 256 65 000 recommended Screen Area pixels 800 by 600 For Compaq H3635 and H3760 iPAQ pocket PCs 240 by 320 limitation Note that the Setup Wizard sets all ports to the FreeAccess web page the first time the wizard is run You can change the Start page by using the Custom Web Page Wizard or the Port Settings option in Hotspot Configuration Figure 2 21 shows the FreeAccess Start page For instructions on how to use
17. J Enable forwarders To add 4 forwarder type its IP address and then click Add IP address e Add Remove Up Down Forward time out seconds 5 J Do not use recursion 86825 Step4 Check the Enable forwarders check box Step5 In the IP address field enter your DNS server IP address that is provided by your ISP and click Add Step 6 To save the changes click OK Step7 Close the DNS window Feature Considerations The following sections describe BBSM Hotspot features that may need some background and explanation For information on configuring these features refer to the Running the Setup Wizard section on page 2 2 Using Web Pages A web page set is a set of active server page ASP files written in Microsoft JScript JavaScript and HTML They are executed on both the BBSM Hotspot server and the end user s browser when the end user starts the browser BBSM Hotspot ships with a set of default web page sets shown in Table 2 10 You can use these default web pages without making changes If you want to create custom web page sets the simplest way to create a custom web page set is to use the Custom Web Page Wizard Refer to the Using the Custom Web Page Wizard section on page 3 32 Cisco BBSM Hotspot 1 0 User Guide ka 78 15293 01 Chapter 2 Setting Up BBSM Hotspot amp Feature Considerations W If you want to customize your web page beyond what is offered by the Custom We
18. Next 66765 Step2 Click Next The Enter Server Settings window appears This window lets you enter location information and the server address for relaying e mail messages sent out through BBSM Hotspot See Figure 2 2 Cisco BBSM Hotspot 1 0 User Guide 78 15293 01 EN Chapter2 Setting Up BBSM Hotspot W Running the Setup Wizard Figure 2 2 Enter Server Settings Window BBSM Hotspot Setup Wizard Enter Server Settings What is the location and description of this server Enter the information in the fields below Location Name Location Description E mail Relay Server Address IP address or FQDN Joes Coffee Shop San Diego CA www cisco com Step3 Enter the field data as described in Table 2 1 This location data is used globally by BBSM Hotspot Table 2 1 Enter Server Settings Field Descriptions Field Description Location Name Enter a specific property name Use up to 50 alphanumeric characters such as Joes Coffee Shop or 2nd Level Conference Rooms This field is required Location Description Enter descriptive text for the location such as the city or address You can use any alphanumeric word or phrase to a maximum of 100 characters such as San Diego CA or Guest cubicles in the northeast annex This field is optional E mail Relay Server Address IP address or FQDN Enter the IP address or the fully qualified domain name F
19. QDN for the e mail relay server that is used by your Internet service provider ISP to forward non web based e mail such as Microsoft Outlook or Eudora mail programs from public locations An example FQDN is www ispemail com The FQDN can contain a maximum of 100 characters This field is optional Use it only if you want to provide your end users with e mail support Typical e mail servers block traffic from unknown sources for security purposes The BBSM Hotspot server as with any public location is considered an unknown source that requires an e mail relay server to forward end user mail Step4 Click Next The Enter External and Internal IP Addresses window appears See Figure 2 3 m_ Cisco BBSM Hotspot 1 0 User Guide 78 15293 01 Chapter 2 Setting Up BBSM Hotspot Step 5 Running the Setup Wizard W Figure 2 3 Enter External and Internal IP Addresses Window BBSM Hotspot Setup Wizard E Enter External and Internal IP Addresses What are the external and internal network settings for BBSM K External Network ID 192 168 255 0 i 23 Default Gateway 192 168 255 1 Internal Network ID 192 168 10 0 24 Primary DNS Server 192 168 1 133 lt Back Next gt Cancel Help 66757 Enter the IP addresses as described in Table 2 2 The wizard uses this data to determine BBSM Hotspot external and internal NIC addresses the router address and allocation of the network devic
20. Restart Computer dialog box appears on top of the Setup Wizard This dialog box gives you the option to restart BBSM now or cancel See Figure 2 5 You must restart or reboot for the IP address settings to take place If you do not restart you cannot continue with the setup Caution Step 8 Restarting the BBSM Hotspot server at this point will save all of the settings entered for your server up to this point Click No to close the dialog box which returns you to the Calculating TCP IP Addresses window If you click Cancel at any point after the restart the server settings and IP addresses that you have entered at this time will be retained while settings entered after the restart will be cancelled If you run the Setup Wizard a second time and do not change the IP address settings a reboot is unnecessary if you click Cancel all settings entered at that time including the server settings will be cancelled Figure 2 5 Restart Computer Dialog Box SetupWizard xi You must restart your computer before the new settings will take effect Restarting your computer will change the IP settings on the BBSM Hotspot server Click Yes to restart Click No to cancel 66761 For the IP address configuration settings to take effect click Yes The BBSM Hotspot server configures the new settings then restarts After you log in to BBSM Hotspot as Administrator the Welcome Back window appears See Figure 2 6 Cisco BBSM Hotspot 1
21. Results window appears listing discovery results and a summary of devices found If the wizard located less devices than you entered in the Number of Network Devices field in Step 12 BBSM Hotspot shows the reduced number that were found The reasons for the discrepancy can include the following Intentional discrepancies may exist because addresses were included for future system growth The physical connections may be faulty The IP address and SNMP password may not be configured correctly The correct network device cannot be found for each IP address You are asked if you want to change the network device configuration parameters Click Back to make corrections such as reconnecting a cable then retest the server Then continue with the setup To change your network device data click Yes Then click Next to continue You are returned to the Enter Network Device Configuration Parameters window where you can change the network device data Then continue with the setup If you choose not to change your network device data for example if you assigned additional addresses for future system growth click No to ignore the discrepancy and continue with the setup Click Cancel to stop the setup See Figure 2 15 Figure BBSM Hotspot Setup Wizard 2 15 Discovering Network Devices Results Window Discovering Network Devices Results Setup has completed locating and identifying network devices Setup has found 0
22. address for data going to and from the Internet a private IP address is never visible on the Internet In addition because private IP addresses are free they of course cost less than public IP addresses BBSM Hotspot servers are configured initially as singlenet If you want to use a multinet configuration you must reconfigure the server for multinet Singlenet and multinet BBSM Hotspot servers are defined as follows e Singlenet A singlenet BBSM Hotspot server is configured as a single logical subnet and only supports one logical subnet of IP address e Multinet A multinet BBSM Hotspot server is configured with two distinct logical subnets and supports both public and private IP addresses To change your BBSM Hotspot server to a multinet configuration you must configure Windows for multinet Refer to the Configuring Windows for Multinet section on page 2 26 To configure public or private IP addresses refer to the Running the Address Change Wizard section on page A 1 To add change or delete public private IP addresses after the initial configuration refer to the Configuring IP Addresses section on page 3 3 The per port default IP type which can be overridden by web page sets can only be changed by the BBSM Hotspot administrator To add this functionality to your custom web page sets refer to the Cisco BBSM 5 2 SDK Developer Guide Clustering The BBSM Hotspot software supports the Cisco switch clustering t
23. al Network ID Your router needs to be configured for the internal network to point to the external NIC of the BBSM Hotspot server If you are using a private IP address you will also need to create a network address translation NAT pool for end users and one to one NAT statements for remote access to internal network devices Internal Network ID This is the Network ID for the subnet that end users use to connect to the BBSM Hotspot network and through it the Internet The internal subnet consists of the network devices end user clients such as laptops and PDAs and the BBSM Hotspot internal NIC The number after the slash is the subnet code for the number of IP addresses available in the block You can enter your own private network ID or you can input a public network ID Primary DNS Server Enter the IP address for the primary domain name system DNS server provided by your ISP Because BBSM Hotspot is not configured as a DNS server DNS forwarding is enabled to forward all DNS requests to a remote DNS server BBSM Hotspot acts as a DNS forwarder for end user DNS requests as well as its own DNS requests These requests such as www cisco com are resolved into IP addresses so the Internet routers can locate the web server with the content Table 2 3 Subnet Code Conversions Subnet Code Number of IP Addresses 29 6 28 14 27 30 26 62 125 126 24 254
24. ancel Help 66752 78 15293 01 Cisco BBSM Hotspot 1 0 User Guide gy Chapter2 Setting Up BBSM Hotspot W Running the Setup Wizard Step 7 A Table 2 4 BBSM Hotspot Setup Wizard Calculating TCP IP Addresses Field Descriptions Field Description External Network ID The network ID used for your BBSM external network External Broadcast IP The IP address used to broadcast data within the external network External NIC IP The IP address of the external NIC on BBSM Hotspot BBSM Hotspot assigns the first host address that is not the default gateway as calculated from the External Network ID field in Step 5 External NIC Subnet Mask The subnet mask calculated from the External Network ID subnet code after the slash in Step 5 Default Gateway The default gateway address entered in the Default Gateway field in Step 5 Internal NIC IP The IP address on the internal NIC on BBSM Hotspot as calculated from the Internal Network ID in Step 5 It is set to the first host address calculated from the Internal Network ID Internal NIC Subnet Mask The subnet mask on the internal NIC as calculated from the Internal Network ID subnet code after the slash in Step 5 Range of Available Addresses The range of IP addresses available for internal network devices and end user connections on the internal network The range is from the second host ID through the last host ID calculated Click Next The
25. apter2 Setting Up BBSM Hotspot W Running the Setup Wizard Figure 2 10 Enter Network Device Configuration Parameters Window BBSM Hotspot Setup Wizard Enter Network Device Configuration Parameters 7 How many switches and or access points are being installed K Enter the total number of switches and or access point devices that are being installed on the internal network Number of Network Devices fi SNMP Password private lt Back Cancel Help 66756 Step12 Enter the network device parameters as described in Table 2 5 The wizard uses this data to determine the number of IP addresses to allocate to the network device range This may have been familiar to current BBSM customers as the Management Range This information will also be used in the switch discovery part of the wizard Table 2 5 Enter Network Device Configuration Descriptions Field Description Number of Network Devices Enter the total number of switches and wireless access points that will be installed on the BBSM internal network You can also enter a larger number than the current amount of network devices in anticipation of additional devices in the future SNMP Password Enter the SNMP password that is used to access network devices BBSM Hotspot needs this information to run switch discovery Note that on Cisco Catalyst switches the SNMP password is also known as the SNMP community read write string Step 13 Click Next
26. b Page Wizard refer to the Cisco BBSM 5 2 SDK Developer Guide for instructions on manually customizing web page sets This guide can also be used to create a custom web page for pocket PCs Note A SDK software is provided with Cisco s BBSM software product so customers can create custom web page sets and web page policies Although the Cisco BBSM 5 2 SDK Developer Guide was written to be used with the BBSM software the appropriate sections of the guide can be used to manually create custom web page sets for BBSM Hotspot if you choose not to use BBSM Hotspot s Custom Web Page Wizard The SDK software however cannot be used with BBSM Hotspot Using this software will corrupt the BBSM Hotspot server You add the new custom web page to the list of web pages on the BBSM Hotspot server by using the Custom Web Pages option in the Hotspot Configuration tool Refer to the Adding Custom Web Pages to BBSM Hotspot page 3 24 If a web page requires the end user to enter sensitive information such as credit card information an SSL certificate should be used When using the SSL web pages you must buy and install an SSL certificate For complete details on installing the certificate refer to Appendix B Installing an SSL Certificate Caution Because web page sets whose name ends in Clear do not use SSL security to transmit data to the BBSM Hotspot server Cisco does not recommend using them in production Without SSL the e
27. ck Advanced The Advanced TCP IP Settings window appears showing the IP addresses tab See Figure 2 29 Cisco BBSM Hotspot 1 0 User Guide 78 15293 01 _ Chapter 2 Setting Up BBSM Hotspot Step 6 Step 7 Configuring Windows for Multinet Figure 2 29 Advanced TCP IP Settings Window Advanced TCP IP Settings 21x IP Settings DNS WINS Options IP addresses IP address Subnet mask 192 168 255 1 255 255 255 0 Add Edit Remove r Default gateways Gateway Add Edit Remove Interface metric f Cancel 81957 From the IP addresses area click Add The TCP IP Address window appears See Figure 2 30 Figure 2 30 Advanced TCP IP Settings Window oor nives TE IP address 100 100 100 1 Subnet mask 255 255 255 ff Cancel 86393 In the IP address and Subnet mask fields enter the second IP address and subnet mask and then click Add You are returned to the Advanced TCP IP Settings window which now shows the added TCP IP address and you are finished with the configuration See Figure 2 31 No gateways are configured for the internal NIC 78 15293 01 Cisco BBSM Hotspot 1 0 User Guide gy Chapter 2 Setting Up BBSM Hotspot WE Configuring DNS Forwarding Step 8 Step 9 Step 10 Step 11 Figure 2 31 Advanced TCP IP Settings Window with Added TCP IP Address Advanced TCP IP Settings 2 xi IP Se
28. e static and DHCP client address pools Note that the wizard requests the external and internal network IDs and subnet masks and then calculates the external and internal IP addresses automatically Obtain the network IDs from your ISP An internal network of size Class C or smaller is supported Table 2 3 shows the number of IP addresses available to you based on the subnet code number you enter after the slash The table shows the subnet codes that you would most likely use 78 15293 01 Cisco BBSM Hotspot 1 0 User Guide gy Chapter2 Setting Up BBSM Hotspot HT Running the Setup Wizard Table 2 2 Enter External and Internal IP Addresses Field Descriptions Field Description External Network ID Enter the external network IP address block assigned by your ISP The number after the slash is the subnet code for the number of IP addresses available in the block Default Gateway This IP address is automatically generated based on the external network ID that you entered You cannot change the first three sets of numbers in this address This IP address is the address of the gateway router assigned by the ISP and used to access the Internet Here s what can and cannot be changed in this field e You cannot change the first three sets of numbers in the IP address e The fourth set defaults to the number 1 You can change this fourth octet after the Setup Wizard populates the Default Gateway based on the Extern
29. e after the initial setup refer to Adding Custom Web Pages to BBSM Hotspot page 3 24 amp Note Be sure to complete the BBSM Hotspot Configuration Requirements Checklist before running the Setup Wizard Cisco BBSM Hotspot 1 0 User Guide 22 E 78 15293 01 Chapter2 Setting Up BBSM Hotspot Running the Setup Wizard W A Caution Be sure to disconnect all active end user sessions before running any BBSM Hotspot wizard including the Setup Wizard Refer to the Deactivating Client Sessions section on page 4 21 Follow these steps to run the wizard Step1 From the Windows desktop double click the BBSM Hotspot Setup Wizard icon From the Windows desktop you can also choose Start gt BBSM Hotspot Wizards gt BBSM Hotspot Setup Wizard The BBSM Hotspot Setup Wizard Welcome window appears See Figure 2 1 Figure 2 1 BBSM Hotspot Setup Wizard Welcome Window BBSM Hotspot Setup Wizard Welcome to the Cisco BBSM Hotspot Setup Wizard This wizard will help you to configure the Cisco BBSM Hotspot Server for basic operation More advanced options can be set through the Hotspot Configuration Tool found in this product CAUTION Before you begin complete the Cisco BBSM Hotspot Configuration Requirements checklist located on the desktop of the server To view a copy of this checklist click Help CAUTION Before you begin please make sure no end users are connected To continue click
30. e total remaining pool after the BBSM NIC and the Network Device addresses have been allocated See Figure 2 11 Figure 2 11 Calculating Internal Network Address Ranges Window BBSM Hotspot Setup Wizard Calculating Internal Network Address Ranges Setup has calculated the following internal network addresses Setup Wizard has allocated the following IP address ranges for your network devices the DHCP pool and the static client pool Network Device Address Start 192 168 10 2 Network Device Address End 192 168 10 2 DHCP Client Address Start 192 168 10 3 DHCP Client Address End 192 168 10 228 Static Client Address Start 192 168 10 229 Static Client Address End 192 168 10 254 If you haven t already done so please configure your network devices with the provided IP addresses This is necessary for Setup Wizard to continue lt Back Cancel Help 66751 Step14 Click Next The Discovering Network Devices window appears showing that BBSM Hotspot is running switch discovery to find network devices connected to the BBSM Hotspot internal network See Figure 2 12 As each device is discovered BBSM Hotspot is automatically configured to work with the device The progress bar shows the number of devices found based on the number entered in Step 12 The Back and Next buttons are disabled until the process is complete 78 15293 01 Cisco BBSM Hotspot 1 0 User Guide gy Chapter2 Setting Up BBSM Hotspot
31. ears See Figure 2 22 78 15293 01 Cisco BBSM Hotspot 1 0 User Guide gy Chapter2 Setting Up BBSM Hotspot WE Changing the Default Security Passwords Figure 2 22 Computer Management Window computer Management E ation vew gt lm 2 Name Full Name Description i cisco Built in account for administering the Guest Built in account for guest access to t 1usR_Besm Internet Guest Account Built in account For anonymous acce iwam_pesm Launch IIS Process Account Built in account For Internet Informa W tsInternetUser TsInternetUser This user account is used by Termina Tree Computer Management Local i System Tools a Event Viewer g System Information amp Performance Logs and Alerts Shared Folders S Device Manager Local Users and Groups arm E Groups amp Storage E Disk Management IBF Disk Defragmenter Logical Drives e Removable Storage T Services and Applications j itt 85824 Step2 Inthe left pane double click Local Users and Groups The folder opens showing the Users and Groups folders Step3 Double click Users The folder opens showing the user accounts See Figure 2 23 Figure 2 23 Computer Management Window showing User Accounts E computer Management TT Actin vew e gt om 2 a2 Name Full Name Description cisco Built in account for admini
32. echnology that allows up to 16 switches Catalyst 2950 3500 and 3550 XL switches to be clustered together and managed using just one IP address for the entire cluster It allows the administrator to update the Network Devices page in the Hotspot Configuration tool by using only the master switch IP address and a unique SNMP password for each switch in the cluster The switch clustering feature also continues to support cluster configurations in which each cluster switch has a unique IP address Note Before running the Setup Wizard the administrator must enable the switch clustering capability for all cluster capable switches For detailed information refer to your switch documentation Cisco BBSM Hotspot 1 0 User Guide M240 i 78 15293 01 Chapter2 Setting Up BBSM Hotspot Feature Considerations W Cisco BBSM Hotspot 1 0 User Guide 78 15293 01 EN Chapter2 Setting Up BBSM Hotspot HZ Feature Considerations Cisco BBSM Hotspot 1 0 User Guide Ka 78 15293 01
33. et Requests that a message be sent when the user gains access 2 Interim Update Accounting Request packet Requests that a message be sent at regular intervals as configured 3 Stop Accounting Request packet Requests that a message be sent when the user disconnects Acct Input Octets The number of octets bytes that BBSM Hotspot received from the end user during their session Acct Output Octets The number of octets bytes that BBSM Hotspot transmitted to the end user during their session Acct Session Id The unique Session ID assigned to each BBSM Hotspot end user session used to identify all authentication and accounting messages generated for a single user session Acct Session Time Indicates how many seconds the user has received service for and can only be present in Accounting Request records where the Acct Status Type is set to Stop Acct Input Packets The number of packets that BBSM Hotspot received from the end user during the user s session Acct Output Packets The number of packets that BBSM Hotspot transmitted to the end user during the user s session Acct Terminate Cause Indicates how the session was terminated and can only be present in Accounting Request records where the Acct Status Type is set to Stop NAS Port Type 5 Virtual 78 15293 01 Cisco BBSM Hotspot 1 0 User Guide j Chapter2 Setting Up BBSM Hotspot HZ Feature Considerations
34. ettings e Custom Web Page Wizard Use this wizard to create a customized end user web pages Cisco BBSM Hotspot 1 0 User Guide 78 15293 01 Chapter2 Setting Up BBSM Hotspot HI Understanding the BBSM Hotspot Dashboard The Hotspot Configuration web page options are described in Table 2 6 Table 2 6 Hotspot Configuration Web Page Options Web Page Description Server Configures server wide settings such as bandwidth throttling and the e mail server IP address Settings IP Addresses Configures the IP address ranges for the BBSM Hotspot server and the network devices Routers Sets router interface parameters Configures routes to the switches and to the clients attached to these switches This feature is for routed networks and is not related to WAN activities Network Expands to the Access Points and Switches web pages Devices e Access Points Sets the access point parameters such as access point IP address and access point type e Switches For a particular cluster and switch number sets the switch parameters such as number of client ports cluster IP address router IP address and Cisco switch type Note that each cluster can support up to 16 cluster capable switches Billing Expands to the RADIUS and Credit Card web pages which define the billing features e Credit Card Configures the credit card server parameters and the merchant ID number e RADIUS Configures the RADIUS server parame
35. ion Use this option to remotely terminate active clients Updates Use this option to manage maintenance releases and patches Copyright 1991 1992 RSA Data Security Inc MDS Message Digest Algorithm All rights reserved SE ai You can access the Dashboard locally or remotely e To access the Dashboard locally at the BBSM Hotspot console double click the Dashboard icon on the desktop The Dashboard appears You can also choose Start gt BBSM Hotspot Dashboard e To access the Dashboard remotely launch Internet Explorer to access the BBSM Hotspot server on port 9488 instead of through the default web server port 80 as shown below Use one of the following IP addresses Ifyou are accessing BBSM Hotspot from a remote location enter BBSM Hotspot s external IP address http lt external_NIC_address gt 9488 www where lt external_NIC_address gt is the external NIC address of the BBSM Hotspot server you want to access for example type http 192 168 38 1 9488 www and press Enter The Enter Network Password dialog box appears See Figure 2 19 Ifyou are accessing the BBSM Hotspot server within BBSM Hotspot s subnet enter the BBSM Hotspot server s internal IP address http lt internal_IP_address gt 9488 www where lt internal_IP_address gt is the internal IP address of the BBSM Hotspot server you want to access for example type http 192 168 10 1 9488 www and press Enter The Enter Network Password dial
36. nd user s browser transmits RADIUS and credit card information to BBSM Hotspot in clear text BBSM Hotspot provides these web pages for demonstration and testing situations in which installing a server certificate is not feasible 78 15293 01 Cisco BBSM Hotspot 1 0 User Guide gy Chapter2 Setting Up BBSM Hotspot Feature Considerations Table 2 10 BBSM Hotspot Default Web Page Descriptions Web Page Set Uses SSL Description AccessCode No Prompts the end user to enter an access code to access the Internet for the time period configured by the BBSM Hotspot administrator Only one user at a time is able to access the Internet using the access code BlockICS Yes Prompts the end user to enter credit card information to access the Internet for a block of BlockICSClear No minutes When the end user disconnects they forfeit any unused time The time does not carry over to their next session DailyICS Yes Prompts the end user to enter credit card information to access the Internet for a 24 hour DailyICSClear No Period FreeAccess No Allows the end user to connect to the Internet for an indefinite time period without charges Hotspot Yes Allows the end user to select the desired access option RADIUS access codes or a HotspotClear No specified time period MinuteICS Yes Prompts the end user to enter credit card information to access the Internet per minute MinuteICSClear No RADIUS Yes Prompts
37. og box appears See Figure 2 19 Note To access the Dashboard from BBSM Hotspot s internal subnet the end user s client must have either an IP address in the Network Devices address range or an active BBSM Hotspot session If neither of these is true the end user will be redirected to the Start page for the port that they are connected to m_ Cisco BBSM Hotspot 1 0 User Guide 78 15293 01 Chapter2 Setting Up BBSM Hotspot Understanding the BBSM Hotspot Dashboard W Figure 2 19 Enter Network Password Dialog Box Enter Network Password 2 x gt Please type your user name and password Site 172 20 154 42 User Name Cisco Password eT Domain PO I Save this password in your password list Cancel 86215 When you access the Dashboard remotely you are prompted for a username and password Leave the domain name blank Configuration The following three Administration options allow an administrator to perform all configuration tasks e Hotspot Configuration Use this tool to configure the BBSM Hotspot server Figure 2 20 shows the functionality accessed through the Hotspot Configuration navigation bar NavBar Figure 2 20 Hotspot Configuration NavBar Server Settings IP Addresses Routers Network Devices Access Points Switches Billing Credit Card RADIUS Security SSL Custom Web Pages Walled Garden 86782 e Port Configuration Use this tool to change port s
38. on on page 4 31 for probable causes and corrective action The end user is then redirected to a Connecting window and then to the end user s configured initial page Cisco BBSM Hotspot 1 0 User Guide Ea 78 15293 01 Chapter 2 Setting Up BBSM Hotspot Changing the Default Security Passwords W Changing the Default Security Passwords This section describes how to change the default security passwords that come with your BBSM Hotspot server Table 2 9 lists these passwords A Caution For security reasons we strongly recommend that you change these default passwords immediately Failing to change them could compromise network security Do not use any blank passwords Table 2 9 BBSM Hotspot Default Passwords Default Account Username Password Description Windows 2000 Cisco cisco The Windows 2000 Administrator has full system Administrator permissions and rights can alter any BBSM Hotspot configuration setting and has access to any Dashboard option MSDE System sa cisco The MSDE system administrator sa login is a Administrator default system administrator login that is included with every MSDE installation Changing the Windows 2000 Administrator Password Step 1 Use the following procedure to change the Windows 2000 Administrator default password Choose Start gt Programs gt Administrative Tools gt Computer Management The Computer Management window app
39. r server Assemble the BBSM Hotspot server using the instructions in the Cisco BBSM Hotspot Hardware Assembly Guide For information on obtaining this guide and other Cisco documentation refer to the Obtaining Documentation section in the preface to this user guide If you will be using secured https pages obtain and install a Certificate Authority third party SSL Refer to Appendix B Installing an SSL Certificate 78 15293 01 Cisco BBSM Hotspot 1 0 User Guide gy Chapter2 Setting Up BBSM Hotspot W Running the Setup Wizard e Before beginning the basic configuration of your BBSM Hotspot server be sure to determine if any service packs or patches need to be installed We recommend that you install all available service packs and patches to maximize the functionality of your BBSM Hotspot server For instructions on performing these installations refer to Chapter 4 System Operation A Caution Do not change the Windows 2000 computer name of your BBSM Hotspot server because the BBSM Hotspot MSDE database has the name embedded in the application Changing the name breaks MSDE functionality and you will see SQL server errors reported on your BBSM Hotspot server This problem is a Microsoft issue and not one that the Cisco software team can change A Caution We recommend using the latest version of Internet Explorer to perform functions accessed through the BBSM Hotspot Dashboard A Caution
40. rator For procedures on different ways to configure port hopping refer to the following sections e Configuring Your Server Hotspot Configuration section on page 3 1 e Configuring Ports Port Configuration section on page 3 27 When port hopping is enabled BBSM Hotspot keeps the session active when the user moves to another port or temporarily disassociates For example disassociation might occur when the signal is weak or an object comes between the wireless access point and the end user which causes the user to associate suddenly with a secondary access point that might be configured to another aggregation switch port When a user dissociates from the BBSM Hotspot network BBSM Hotspot searches for the user until one of the following occurs e The user s MAC address reappears back on the network within the configured port hop delay time period The session then continues without interruption e The port hop delay time period expires BBSM Hotspot then deactivates the session and the user must reauthenticate to regain Internet access Note the following about port hopping e Searching for end user When port hopping is enabled and an end user disappears from the network BBSM Hotspot begins searching for the end user BBSM Hotspot searches all configured network elements It first searches the last known network element that the end user was connected to or associated with If the user is not found BBSM Hotspot then sea
41. rches all other configured network elements until the end user is found or the port hop delay time period expires e Session duration The reported duration of an active session varies depending on how the session terminates Ifthe search succeeds BBSM Hotspot includes the time that it searched for the user in the session duration Ifthe search fails to find the user before the port hop delay time period expires BBSM Hotspot does not include the search time in the session duration In this way the user that terminates a session by turning off the computer is not charged for the time that BBSM Hotspot spends searching for the user on other ports e Port hopping from a port hop disabled port Port hopping is enabled on a per port basis The end user is allowed to hop from a port hop enabled port to any port on the same site and continue the session even if the port hop status of the destination port is disabled However the user is not allowed to hop from a port hop disabled port at all If this is attempted BBSM Hotspot deactivates the session e Port policy As the user hops from port to port the port policy that BBSM Hotspot associates with the user session follows the user to each new port BBSM Hotspot applies the bandwidth limit in kbps specified at session activation to the session as the user moves from port to port Ifa user has selected a dynamic bandwidth boost from a BBSM Hotspot web page when the user move
42. s Close the Computer Management window Changing the MSDE sa Password Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 The system administrator sa login is a default system administrator login that is included with every MSDE installation Use the following procedure to change the default MSDE sa password From the Dashboard click Hotspot Configuration The Server Settings web page appears In the NavBar click Security SSL The Security SSL web page appears Next to Change MSDE sa Password click Change The MSDE sa Password Form appears See Figure 2 25 S Note You cannot change this password without knowing the current password Save this password in a secure location Figure 2 25 MSDE sa Password Form Z MSDE sa Password Form Hotspot Configuration Microsoft Internet E 5 x MSDE sa Password Form Enter current password cisco Enter new password reir Confirm new password Guan Submit Reset Cancel 85828 In the Enter current password field enter the current sa password In the Enter new password field enter the new password In the Confirm new password field reenter the new password again 78 15293 01 Cisco BBSM Hotspot 1 0 User Guide gy Chapter2 Setting Up BBSM Hotspot WE Configuring Windows for Multinet Step7 Click Submit A confirmation window appears Step8 Click Close Configuring Windows for Multinet
43. s to another port the bandwidth boost settings follow the session to the new port e Active Ports report While the system is searching for a user the user session remains active and appears in the Active Ports report as associated with the last used port 78 15293 01 Cisco BBSM Hotspot 1 0 User Guide gy Chapter2 Setting Up BBSM Hotspot Feature Considerations Private and Public IP Addresses Multinet Cisco Switch You can offer end users the choice of using individually assigned private or public DHCP IP addresses e Public IP addresses can be accessed by other devices on the Internet e Private IP addresses cannot be accessed by other Internet devices To explain the difference between private and public IP addresses we can compare the IP address to a phone number A public IP address is equivalent to a full 10 digit telephone number 619 555 1234 and a private address is equivalent to an office extension number The advantage of using one type of IP address over the other depends on the end user s needs e The advantage of using public IP addresses is that some virtual private network VPN systems require their clients to have public IP addresses to operate correctly e The advantage of using private IP addresses is many security threats are eliminated because other Internet devices cannot access private IP addresses Because the local network automatically maps each private IP address to a different public IP
44. stering the Guest Built in account for guest access to t usr _Besm Internet Guest Account Built in account for anonymous acce iwam_pesm Launch IIS Process Account Built in account For Internet Informa 3 tstnternetUser TsInternetUser This user account is used by Termina Tree Computer Management Local os System Tools a Event Viewer oy System Information gi Performance Logs and Alerts Shared Folders Device Manager Local Users and Groups BY E Groups amp Storage Disk Management IB Disk Defragmenter amp Logical Drives e Removable Storage T Services and Applications j tjt 85824 Step4 In the right pane right click Cisco and from the drop down menu choose Set Password Step5 In the New password field enter the new password Step6 In the Confirm password field enter the new password again Step7 Click OK A confirmation dialog box appears notifying you that the password has been changed See Figure 2 24 Cisco BBSM Hotspot 1 0 User Guide M224 E 78 15293 01 Chapter2 Setting Up BBSM Hotspot Step 8 Step 9 Changing the Default Security Passwords W Figure 2 24 Password Changed Confirmation Dialog Box Local Users and Groups xi lt gt The password has been changed 86823 Click OK to close the dialog box The Computer Management window reappear
45. stom Web Page Wizard e If you chose to use the default web page that the Setup Wizard creates the Setup Wizard closes Understanding the BBSM Hotspot Dashboard The BBSM Hotspot Dashboard comprises two primary components Configuration and Operations from which an administrator can perform all system functions These functions include configuring the system performing all system operations managing and updating the system and reporting The Dashboard and the two components are described in the sections that follow Cisco BBSM Hotspot 1 0 User Guide 78 15293 01 SE Chapter2 Setting Up BBSM Hotspot HI Understanding the BBSM Hotspot Dashboard Dashboard Access The Dashboard is the BBSM Hotspot home page for accessing BBSM Hotspot options See Figure 2 18 Figure 2 18 Dashboard Cisco BBSM Hotspot Dashboard Help Logout al Configuration Hotspot Configuration Use this tool to configure the BBSM Hotspot server Port Configuration Use this tool to edit the port settings Custom Web Page Wizard Use this wizard to easily to create a custom page set This dashboard is the central location for accessing all of the web based configuration and reporting pages Operations Reports Use this tool to view and print reports about the BBSM Hotspot server Access Code Management Use this tool to generate edit and delete access codes for connecting to the Internet Client Deactivat
46. te packets the report displays the first Interim Update accounting request made for each session Subsequent Interim Update requests are reported only if an error occurs during the packet transmission RADIUS Authentication Authorization and Accounting Each time the end user connects to the BBSM Hotspot service BBSM Hotspot prompts the user for a username and password These values are sent in the Access Request packet to the RADIUS authentication server These authentication servers can be configured by administrators by order of rank using the RADIUS Server web page in Hotspot Configuration Servers are ranked in ascending order so the primary RADIUS server is rank 1 secondary server is rank 2 and so on When sending the Access Request packets BBSM Hotspot begins authenticating servers in ascending order by using all configured RADIUS authentication servers until an Access Accept packet is received e Ifa server does not respond within the specified time BBSM Hotspot attempts to contact that server up to three times before moving to the next highest ranked server e Ifa server responds with an Access Reject packet BBSM Hotspot immediately attempts to authenticate using the next highest ranked server A RADIUS user can have a session active on more than one computer on the BBSM Hotspot network at the same time if this option is configured When a RADIUS server sends a vendor specific attribute that contains a bandwidth kbps value
47. ters and the ability to have multiple concurrent RADIUS sessions Security SSL Configures the domain name for SSL web pages and enables changes to the MSDE sa password Custom Web Adds your new custom web pages and sets the associated Start page The web page then appears in the Web Pages Page drop down menu when configuring port settings from the Access Points or Switches web page Walled Configures the desired walled garden web sites which let the end user view the web sites that you specify Garden free of charge Operations The following are the options available under the Operations section of the Dashboard e Reports Use this tool to view and print reports about the BBSM Hotspot server e Access Code Management Use this tool to generate edit and delete access codes for connecting to the Internet e Client Deactivation Use this option to remotely terminate active client sessions e Updates Use this option to install maintenance releases service packs and patches Using Navigation Buttons BBSM Hotspot web pages use navigation buttons to help you locate information Use the navigation buttons to locate the correct record before making changes See Table 2 7 When no records exist for that function the button is disabled For example the First and Previous buttons are grayed out when you are viewing the first record m Cisco BBSM Hotspot 1 0 User Guide 78 15293 01 Chapter2 Setting Up BBSM Hotspot
48. th value that the RADIUS authentication servers return in the Access Accept packets The two BBSM Hotspot provided sample web pages that implement this feature are RADIUSUBand and RADIUSUBandClear These web pages can be used as templates to customize the tiered services that you want to offer amp Note Note that the administrators must make sure that the RADIUS accounting servers are configured to accept the bandwidth that BBSM passes in the vendor specific attribute and to record this attribute value so the data can be retrieved for billing The RADIUS provider is responsible for charging the end user for the selected bandwidth When the user disconnects from the session the Disconnect web page appears and displays the session summary information username session duration in minutes and estimated session charge Port Hopping The port hopping feature allows users to move from port to port without interrupting BBSM Hotspot service Within a BBSM Hotspot network users can move between like types of hardware such as wireless access points or switch ports Users cannot hop between wireless access points and wired switches Also mobility across subnets or cells operated by different customers is not allowed Cisco BBSM Hotspot 1 0 User Guide P2338 78 15293 01 Chapter 2 Setting Up BBSM Hotspot Feature Considerations W Port hopping is disabled by default and can only be enabled on a per port basis by an administ
49. tions For this computer and a wizard to help you create a new connection zi ba 3 object s A 61952 Step3 Right click AtNatMP and select Properties The AtNatMP Properties window appears See Figure 2 27 Cisco BBSM Hotspot 1 0 User Guide n 78 15293 01 Chapter2 Setting Up BBSM Hotspot Configuring Windows for Multinet W Figure 2 27 AtNatMP Properties Window ATNatMP Properties E General Sharing x Connect using 57 Intel R PRO 100 Alert on LAN Management Adapter Components checked are used by this connection S File and Printer Sharing for Microsoft Networks Y Network Monitor Driver Internet Protocol TCP IP isn gt Install Uninstall Properties Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks IV Show icon in taskbar when connected OK Cancel 81954 Step4 Highlight Internet Protocol TCP IP and select Properties The Internet Protocol TCP IP Properties window appears See Figure 2 28 Cisco BBSM Hotspot 1 0 User Guide 78 15293 01 m Chapter2 Setting Up BBSM Hotspot WE Configuring Windows for Multinet Figure 2 28 Internet Protocol TCP IP Properties Window 192 168 255 1 f Obtain DNS server address automatically OF Step5 Cli
50. tly Contact the ISP to verify this address e Failure to resolve the DNS name www yahoo com Contact the ISP to verify that the DNS is operational The following are the options available to you from the Test Failure window Check your physical connections Then click Back to rerun the test After the question asking if you want to change your IP addresses click Yes Then click Next to continue You are returned to the Enter External and Internal IP Addresses window where you can enter new IP addresses Then continue with the setup Cisco BBSM Hotspot 1 0 User Guide Eu 78 15293 01 Chapter2 Setting Up BBSM Hotspot Running the Setup Wizard W After the question asking if you want to change your IP addresses click No to ignore the connectivity issues and continue with the setup A warning message pops up to tell you that you must resolve the IP address issue for BBSM Hotspot to work properly See Figure 2 9 You are then taken to the Enter Network Device Configuration Parameters window See Figure 2 10 Click Cancel to stop the setup Figure 2 8 Test Failure Window BBSM Hotspot Setup Wizard Test Failure Setup cannot verify Internet connectivity 66762 Figure 2 9 You Must Resolve This Issue Dialog Box SetupWizard Step11 Click Next The Enter Network Device Configuration Parameters window appears See Figure 2 10 Cisco BBSM Hotspot 1 0 User Guide 78 15293 01 m Ch
51. tomer is expected to be familiar with RADIUS protocols as documented in RFC 2865 and RFC 2866 and how to configure their specific RADIUS server Configuration of RADIUS servers is outside the scope of this text For detailed information on configuring BBSM Hotspot for RADIUS refer to the Configuring RADIUS Billing section on page 3 19 m_ Cisco BBSM Hotspot 1 0 User Guide 78 15293 01 _ Chapter 2 Setting Up BBSM Hotspot Feature Considerations W Although BBSM Hotspot officially supports the Cisco ACS Microsoft IAS and Navis RADIUS server protocols it is compatible with any RADIUS server that complies with RFCs 2865 and 2866 and allows configuration of vendor specific attributes BBSM Hotspot stores accounting and activation deactivation information in the RADIUS_SessionHistory table in the BBSM Hotspot database This table provides independent auditing of end user sessions Session data can be viewed in the RADIUS Session History report or by direct SQL query The RADIUS Session History report shows session activation and deactivation entries e Session activation entries When the end user authenticates through the RADIUS authentication server and gains Internet access e Session deactivation entries When the end user s Internet access is terminated The report shows Start and Stop accounting requests and whether or not an accounting response was received If BBSM Hotspot is configured to send Interim Upda
52. tspot Setup Wizard Testing Internet Connectivity Window BBSM Hotspot Setup Wizard Testing Internet Connectivity F Setup is verifying that BBSM Hotspot can communicate with the Internet x Please wait while Setup Wizard verifies that your server can communicate successfully over the external network to the Internet This may take up to one minute Testing Connectivity Test time remaining 0 seconds Setup Wizard was NOT able to verify Internet connectivity Click Next to continue lt Back Cancel Help 66765 Step10 Click Next The Test Failure window appears Figure 2 8 and provides you with options Note the following reasons that the test may have failed and the options for correcting errors e Failure to communicate with the default gateway IP address Verify the physical connection from BBSM Hotspot to the router Make sure that a cross over cable has been used Verify that the link status light is on for both the internal connection of the router and the BBSM Hotspot external NIC Verify that the router IP address was configured correctly You may need to contact your ISP so they can verify this setting e Failure to communicate with the DNS server IP address Verify the physical connection from the router to the Internet Verify that the link status light is on for the external connection of the router Verify that the ISP provided the correct DNS address and that it was entered correc
53. ttempts to send accounting request packets up to three times if the server fails to respond Table 2 11 shows the RADIUS attributes and the packets in which they are sent from the BBSM Hotspot server to the RADIUS server Table 2 12 describes these attributes Table 2 11 RADIUS Access Request and Accounting Request Packets Accounting Request Attribute No Access Request Start Interim Update Stop User Name 1 X X X X User Password 2 X NAS IP Address 4 X X X X NAS Port 5 X X X X Service Type 6 X X X X Framed Protocol 7 x X X X Framed IP Address 8 X X X X Vendor Specific 26 X X X Called Station ID 30 X X X X Calling Station ID 31 X X X X NAS Identifier 32 X X X X Acct Status Type 40 X X X Acct Input Octets 42 X Acct Output Octets 43 X Acct Session ID 44 X X X X Acct Session Time 46 X Acct Input Packets 47 X Acct Output Packets 48 X Acct Terminate Cause 49 X NAS Port Type 6l X X X X Cisco BBSM Hotspot 1 0 User Guide 236 78 15293 01 Chapter 2 Setting Up BBSM Hotspot Feature Considerations W Table 2 12 RADIUS Attribute Descriptions Attribute Description User Name The end user enters this name to authenticate against the RADIUS server and access the Internet through BBSM Hotspot User Password The end user enters this password to authenticate against the RADIUS server and access the Internet through BBSM Hotspot
54. ttings DNS WINS Options IP addresses Subnet mask 255 255 255 0 255 255 255 0 IP address 192 168 255 1 100 100 100 1 Add Edit Remove r Default gateways Gateway Add Edit Remove Interface metric OK Cancel To close the Advanced TCP IP Settings window click OK To close the Internet Protocol TCP IP Properties window click OK To close the AtNatMP Properties window click OK Close the Network and Dialup Connections window 85779 Configuring DNS Forwarding This section describes how to configure DNS forwarding if you did not configure your server by using the Setup Wizard If you used the Setup Wizard it configured DNS forwarding automatically amp The Domain Name System DNS forwarding feature is enabled on BBSM Hotspot to allow DNS requests to be relayed to a remote DNS server BBSM Hotspot is not configured as a DNS server it acts as a DNS forwarder for its clients and its own DNS requests These DNS requests such as www cisco com are resolved into IP addresses so the Internet routers can locate the web server with the content Note You must obtain the IP address for your DNS servers from your ISP before you can perform the following procedure Refer to the BBSM Hotspot Configuration Requirements Checklist _ Cisco BBSM Hotspot 1 0 User Guide 78 15293 01 Chapter2 Setting Up BBSM Hotspot

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