Dell 990 Personal Computer User Manual
Contents
1. 6 Slide the four grommets inward and through the slots in the front of the computer 43 7 Dit and remove the system fan out of the computer 8 Pry up and remove the four grommets from the system fan Installing The System Fan 1 Place the system fan in the chassis 2 Pass the four grommets through the chassis and slide outwards along the grooves to secure them in place 3 Thread the system fan cable into the chassis clips 44 zl SS Si Gs Connect the system fan cable to the system board Install the front bezel Install the cover Follow the procedures in After Working Inside Your Computer 45 46 15 Input Output Panel Removing The Input Output Panel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the front bezel 4 Disconnect the Input Output panel or the FlyWire cable from the system board 5 Remove the screw that secures the Input Output panel to the chassis 6 Slide the Input Output panel towards the right of the system to release from chassis 47 7 Remove the Input Output panel Installing The Input Output Panel 1 Insert the Input Output panel into the slot on the chassis front 2 Slide the Input Output panel towards the left of the computer to secure to the chassis 3 Tighten the screw to secure the Input Output panel to the chassis 4 Co2. This option allows the computer to power up from the off state when triggered by a special LAN signal Wake up from the Standby state is unaffected by this setting and must be enabled in the operating system This feature only works when the computer is connected to AC power supply e Disabled Does not allow the system to power on by special LAN signals when it receives a wake up signal from the LAN or wireless LAN e LAN Only Allows the system to be powered on by special LAN signals This option is Disabled by default Allows you to enable or disable the Numlock feature when your computer starts This option is enabled by default Allows you to enable or disable the keyboard error reporting when the computer starts This option is enabled by default Allows you to specify the function keys to display on the screen when the computer starts Enable F12 Boot menu enabled by default This option can speed up the boot process by bypassing some compatibility steps e Minimal The system boots quickly unless the BIOS has been updated memory changed or the previous POST did not complete e Thorough The system does not skip any steps in the boot process e Auto This allows the operating system to control this setting this works only when the operating system supports Simple Boot Flag This option is set to Thorough by default This option specifies whether a Virtual Machine Monitor VMM can util
3. Slot This option is enabled by default Video Multi Display Allows you to enable or disable Multi Display It should be enabled for Windows 7 32 64 bit only Enable Multi Display This option is disabled by default NOTE The Video setting will only be visible when a video card is installed in the system Security Internal HDD 1 Allows you to set change or delete the password on the Password system s internal hard disk drive HDD Successful changes to this password take effect immediately By default the drive will not have a password set e Enter the old password e Enter the new password e Confirm new password Strong Password This field enforces strong passwords Enforce strong password This option is disabled by default Password These fields control the minimum and maximum number of Configuration characters allowed for Admin and System passwords e Admin Password Min e Admin Password Max e System Password Min 64 Security Password Bypass Password Change Non Admin Setup Changes TPM Security Computrace e System Password Max Allows you to bypass the System Boot Password and the internal HDD password prompts during a system restart e Disabled Always prompt for the system and internal HDD password when they are set This option is disabled by default e Reboot Bypass Bypass the password prompts on Restarts warm boots K NOTE The system will always prompt for the system and int
4. owned by the Blu ray Disc Association BDA and licensed for use on discs and players The Bluetooth word mark is a registered trademark and owned by the Bluetooth SIG Inc and any use of such mark by Dell Inc is under license Wi Fi is a registered trademark of Wireless Ethernet Compatibility Alliance Inc Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own 2011 06 Rev A00 Contents Notes Cautions and Wamings ee 2 1 Working on Your Computer EEN 9 Before Working Inside Your Computer 9 GEET OR Le 10 Turning Off Your Computer 10 After Working Inside Your Computer 11 DC OV Gr tees EE 13 REMOVING tHE COVED is duer eege eg geesde ee de Sevacestsusas sth aeaa aaa Eanan aain 13 Installing The Cover S Front E 15 Removing the Front Bezel ENEE 15 Installing The Front Bezel NEE 16 we 17 Removing the Expansion Card 17 Installing The Expansion Card 19 Bebe 21 Removing the Optical Drive 21 Installing The Optical Drive 22 6 Hard ER ee Removing the Hard Drive Installing The Hard Drive Installing The Memon EE 28 8 Chassis Intrusion Switch EEN 29 Removing the Chassis Intrusion Switch 29 Installing The Chassis Intrusion Switch 30 DS eK Bees eho ese n ase ee 31 Removing The Speake tic ege seen seele cones actvls
5. two 7 pin connectors four 240 pin connectors two 240 pin connectors one 10 pin connector none one 5 pin connector one 34 pin and one 5 pin connector one 20 pin and one 14 pin connector one 2 pin connector two 2 pin connectors System Board Connectors Processor Processor Fan Service mode jumper Password clear jumper RTC reset jumper Internal speaker Intruder connector Power connector Mini Tower Desktop Small Form Factor Ultra Small Form Factor Controls and Lights Front of the computer Power button light Drive activity light Diagnostic lights one 1155 pin connector one 5 pin connector one 2 pin connector one 2 pin connector one 2 pin connector one 5 pin connector one 3 pin connector one 24 pin and one 4 pin connector one 8 pin one 6 pin and one 4 pin connector Blue light Solid blue light indicates power on state blinking blue light indicates sleep state of the computer Amber light Solid amber light when the computer does not start indicates a problem with the system board or power supply Blinking amber light indicates a problem with the system board Blue light Blinking blue light indicates that the computer is reading data from or writing data to the hard drive Four lights located on the front panel of the computer For more information on the diagnostic lights Controls and Lights Back of the computer 100 Link integrity light on integrate
6. Dell OptiPlex 990 Desktop Service Manual Regulatory Model D05D Regulatory Type D05D001 Notes Cautions and Warnings E NOTE A NOTE indicates important information that helps you make better use of your computer EA CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed A WARNING A WARNING indicates a potential for property damage personal injury or death Information in this publication is subject to change without notice 2011 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden TM Trademarks used in this text Dell the DELL logo Dell Precision Precision ON ExpressCharge Latitude Latitude ON OptiPlex Vostro and Wi Fi Catcher are trademarks of Dell Inc Intel Pentium Xeon Core Atom Centrino and Celeron are registered trademarks or trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom AMD Sempron AMD Athlon ATI Radeon and ATI FirePro are trademarks of Advanced Micro Devices Inc Microsoft Windows MS DOS Windows Vista the Windows Vista start button and Office Outlook are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a trademark
7. Hz to 60 Hz 4 0A 100 VAC to 240 VAC 50 Hz to 60 Hz 2 9A battery K NOTE Heat dissipation is calculated by using the power supply wattage rating Physical Height Mini Tower 36 00 cm 14 17 inches Desktop 36 00 cm 14 17 inches Small Form 29 00 cm 11 42 Factor inches Ultra Small 23 70 cm 9 33 Form Factor inches Environmental Temperature range Operating Storage Relative humidity maximum Operating Storage Maximum vibration Operating Width 17 50 cm 6 89 inches 10 20 cm 4 01 inches 9 26 cm 3 65 inches 6 50 cm 2 56 inches Depth 41 70 cm 16 42 inches 41 00 cm 16 14 inches 31 20 cm 12 28 inches 24 00 cm 9 45 inches Weight 8 87 kg 19 55 Ib 7 56 kg 16 67 Ib 5 70 kg 12 57 Ib 3 27 kg 7 20 Ib 10 C to 35 C 50 F to 95 F 40 C to 65 C 40 F to 149 F 20 to 80 non condensing 5 to 95 non condensing 0 26 GRMS 101 Environmental Storage Maximum shock Operating Storage Altitude Operating Storage Airborne contaminant level 102 2 2 GRMS 40G 105 G 15 2 m to 3048 m 50 ft to 10 000 ft 15 2 m to 10 668 m 50 ft to 35 000 ft G1 or lower as defined by ANSI ISA 71 04 1985 22 Contacting Dell Contacting Dell E NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalo
8. Method is set to Static IP Specifies the primary IP port of the ImageServer with which the client communicates The default IP port is 06910 69 Image Server Client DHCP Client IP Client Subnet Mask Client Gateway License Status System Logs BIOS Events 70 K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer Specifies how the client obtains the IP address e Static IP e DNS enabled by default NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer Specifies the static IP address of the client The default IP address is 255 255 255 255 NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with Image Server and when Client DHCP is set to Static IP Specifies the subnet mask of the client The default setting is 255 255 255 255 NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with Image Server and when Client DHCP is set to Static IP Specifies the gateway IP address for the client The default setting is 255 255 255 255 NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with Image Serve
9. OM failure 4 2 1 No time tick 4 2 2 Shutdown failure 4 2 3 Gate A20 failure 4 2 4 Unexpected interrupt in protected mode 4 3 1 Memory failure above address OFFFFh 4 3 3 Cause Code Cause Code Cause Code Cause Code Cause Code Cause Timer chip counter 2 failure 4 3 4 Time of day clock stopped 4 4 1 Serial or parallel port test failure 4 4 2 Failure to decompress code to shadowed memory 4 4 3 Math coprocessor test failure 4 4 4 Cache test failure Error Messages Address mark not found Description The BIOS found a faulty disk sector or could not find a particular disk sector Alert Previous attempts at booting this system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support Description The computer failed to complete the boot routine three consecutive times for the same error Contact Dell and report the checkpoint code nnnn to the support technician 83 Alert Security override Jumper is installed Description The MFG_MODE jumper has been set and AMT Management features are disabled until it is removed Attachment failed to respond Description The floppy or hard drive controller cannot send data to the associated drive Bad command or file name Description Ensure that you have spelled the command correctly put spaces in the proper place and used the correct pathname Bad error corr
10. ables to your computer Connect your computer and all attached devices to their electrical outlets Turn on your computer Verify that the computer works correctly by running the Dell Diagnostics Cover Removing the Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Pull up the cover release latch at the side of the computer 3 Lift the cover upward to a 45 degree angle and remove it from the computer Installing The Cover 1 Place the computer cover on the chassis 2 Press down on the computer cover until it clicks into place 3 Follow the procedures in After Working Inside Your Computer Front Bezel Removing the Front Bezel 1 2 3 4 Follow the procedures in Before Working Inside Your Computer Remove the cover Pry the front bezel retention clips away from the chassis Rotate the bezel away from the computer to release the hooks on the opposite edge of the bezel from the chassis Installing The Front Bezel 1 Insert the hooks along the bottom edge of the front bezel into the slots on the chassis front 2 Rotate the bezel towards the computer to engage the four front bezel retention clips until they click into place Install the cover Follow the procedures in After Working Inside Your Computer Cards Removing the Expansion Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Rotate the re
11. ad the thermal sensor cable into the chassis clip Connect the thermal sensor cable to the system board Install the cover E P fo b gt Follow the procedures in After Working Inside Your Computer 58 19 System Setup System Setup This computer offers you the following options e Access System Setup by pressing lt F2 gt e Bring up a one time boot menu by pressing lt F12 gt Press lt F2 gt to enter System Setup and make changes to the user definable settings If you have trouble entering System Setup using this key press lt F2 gt when the keyboard LEDs first flash Boot Menu This feature gives users a quick and convenient mechanism to bypass the System Setup defined boot device order and boot directly to a specific device for example floppy CD ROM or hard drive Keystroke Function lt Ctrl gt lt Alt gt lt F8 gt one time boot and diagnostics utility menu lt F12 gt one time boot and diagnostics utility menu Boot Menu Enhancements The boot menu enhancements are as follows e Easier access Although the lt Ctrl gt lt Alt gt lt F8 gt keystroke still exists and can be used to call up the menu simply press lt F12 gt during system boot to access the menu e User prompting Not only is the menu easy to access when you are prompted to use the keystroke on the BIOS splash screen see image below The keystroke is not hidden e Diagnostics options The boot menu includes two diag
12. ainted metal surface to dissipate static electricity which could harm internal components Recommended Tools The procedures in this document may require the following tools e Small flat blade screwdriver e Phillips screwdriver e Small plastic scribe e Flash BIOS update program media Turning Off Your Computer A CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shut down the operating system In Windows 7 Click stant H then click Shut Down In Windows Vista Click Stat then click the arrow in the lower right corner of the Start menu as shown below and then click Shut Down a In Windows XP Click Start Turn Off Computer Turn Off The computer turns off after the operating system shutdown process is complete Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 6 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Replace the cover A CAUTION To connect a network cable first plug the cable into the network device 2 3 4 5 and then plug it into the computer Connect any telephone or network c
13. bled Does not allow the TurboBoost driver to increase the performance state of the processor above the standard performance e Enabled Allows the Intel Turbo driver to increase the performance of the CPU or graphics processor This option is enabled by default Hyper Thread Control Allows you to enable or disable the Hyper Threading Technology This option is enabled by default Power Management AC Recovery Determines how the system responds when AC power is re applied after a power loss You can set the AC Recovery to e Power Off default e Power On e Last State Auto On Time Allows you to set the option to automatically turn on the computer Time is kept in standard 12 hour format hour minutes seconds Change the startup time by typing the values in the time and AM PM fields K NOTE This feature does not work if you turn off your computer using the switch on a power strip or surge protector or if Auto Power is set to disabled Deep Sleep Control Allows you to define the controls when Deep Sleep is enabled e Disabled e Enabled in S5 only e Enabled in S4 and S5 This option is Disabled by default Fan Control Override Controls the speed of the system fan This option is disabled by default E NOTE When enabled the fan runs at full speed 67 Power Management Wake on LAN POST Behavior Numlock LED Keyboard Errors POST Hotkeys Fast Boot Virtualization Support Virtualization 68
14. button If it illuminates there could be a problem with the system board LED Power Button Problem Description Troubleshooting Steps LED Power Button Problem Description Ifthe LED still does not illuminate the problem is with the power supply 0900 B Memory modules are detected but a memory power failure has occurred If two or more memory modules are installed remove the modules then re install one module and re start the computer If the computer starts normally continue to install additional memory modules one at a time until you have identified a faulty module or reinstalled all modules without error If only one memory module is installed try moving it to a different DIMM connector and re start the computer If available install verified working memory of the same type into your computer BIOS may be corrupt or missing Troubleshooting Steps The computer hardware is operating normally but the BIOS LED Power Button may be corrupt or missing OOOO 75 Problem Description A possible system board failure has occurred Troubleshooting Steps Remove all peripheral cards from the PCI and PCI E slots and re start the computer If the computer boots add the peripheral cards back one by one until you find the bad one OOOO Power Button Problem Description Power connector not installed properly Troubleshooting Steps Re seat the 2x2 power connecto
15. d network adapter Network activity light on integrated network adapter Power supply diagnostic light see the Service Manual at support dell com manuals Green a good 10 Mbps connection exists between the network and the computer Orange a good 100 Mbps connection exists between the network and the computer Yellow a good 1000 Mbps connection exists between the network and the computer Off no light the computer is not detecting a physical connection to the network Yellow light A blinking yellow light indicates that network activity is present Green light The power supply is turned on and is functional The power cable must be connected to the power connector at the back of the computer and the electrical outlet K NOTE You can test the health of the power system by pressing the test button When the system power supply voltage is within specification the self test LED lights up If the LED does not light up the power supply may be defective AC power must be connected during this test Power Mini Tower Desktop Small Form Factor Ultra Small Form Factor Coin cell Wattage Maximum Heat Dissipation 265 W 1390 BTU hr 250 W 1312 BTU hr 240 W 1259 BTU hr 200 W 758 BTU hr 3 V CR2032 lithium coin cell Voltage 100 VAC to 240 VAC 50 Hz to 60 Hz 5 0A 100 VAC to 240 VAC 50 Hz to 60 Hz 4 4A 100 VAC to 240 VAC 50 Hz to 60 Hz 3 6 A 100 VAC to 240 VAC 50
16. d beep codes identify various problems The delay between each beep is 300 ms the delay between each set of beeps is 3 sec and the beep sound lasts 300 ms After each beep and each set of beeps the BIOS should detect if the user presses the power button If so BIOS will jump out from looping and execute the normal shutdown process and power system Code 80 1 1 2 Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Microprocessor register failure 1 1 3 NVRAM 1 1 4 ROM BIOS checksum failure 1 2 1 Programmable interval timer 1 2 2 DMA initialization failure 1 2 3 DMA page register read write failure 1 3 1 through 2 4 4 DIMMs not being properly identified or used 3 1 1 Slave DMA register failure 3 1 2 Master DMA register failure 3 1 3 Master interrupt mask register failure 3 1 4 Slave interrupt mask register failure 3 2 2 Interrupt vector loading failure 3 2 4 81 Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code 82 Keyboard Controller Test failure 3 3 1 NVRAM power loss 3 3 2 NVRAM configuration 3 3 4 Video Memory Test failure 3 4 1 Screen initialization failure 3 4 2 Screen retrace failure 3 4 3 Search for video R
17. disk Plug and play configuration error Description The computer encountered a problem while trying to configure one or more cards 88 Read fault Description The operating system cannot read from the floppy or hard drive the computer could not find a particular sector on the disk or the requested sector is defective Requested sector not found Description The operating system cannot read from the floppy or hard drive the computer could not find a particular sector on the disk or the requested sector is defective Reset failed Description The disk re set operation failed Sector not found Description The operating system cannot locate a sector on the floppy or hard drive Seek error Description The operating system cannot find a specific track on the floppy disk or hard drive Shutdown failure Description A chip on the system board might be malfunctioning Time of day clock stopped Description The battery might be dead 89 Time of day not set please run the System Setup program Description The time or date stored in System Setup does not match the computer clock Timer chip counter 2 failed Description A chip on the system board may be malfunctioning Unexpected interrupt in protected mode Description The keyboard controller may be malfunctioning or a memory module may be loose WARNING Dell s Disk Monitoring System has detected that drive 0 1 on the primary secondary EIDE controller i
18. e screws to secure the 2 5 inch hard drive s to the hard drive bracket 2 Flex the hard drive bracket and then insert the single 3 5 inch hard drive or the two 2 5 inch hard drives into the bracket 3 Press the hard drive bracket latch towards the hard drive and insert it into the chassis Connect the data cable and power cable to the back of the hard drive s Install the cover Follow the procedures in After Working Inside Your Computer 25 26 Memory Removing the Memory 1 2 3 4 Follow the procedures in Before Working Inside Your Computer Remove the cover Release the memory retention clips on each side of the memory modules 27 Installing The Memory 1 Insert the memory modules into the connectors on the system board Install the memory module in the order of A1 gt B1 gt A2 gt B2 2 Press down on the memory modules until the retention clips spring back to secure them in place Install the cover Follow the procedures in After Working Inside Your Computer 28 Chassis Intrusion Switch Removing the Chassis Intrusion Switch 1 2 3 4 Follow the procedures in Before Working Inside Your Computer Remove the cover Disconnect the intrusion switch cable from the system board Slide the intrusion switch toward the chassis bottom and remove it from the system board 29 Installing The Chassis Intrusion Switch 1 30 Insert the intrusion switch int
19. ection code ECC on disk read Description The floppy or hard drive controller detected an uncorrectable read error Controller has failed Description The hard drive or the associated controller is defective Data error Description The floppy or hard drive cannot read the data For the Windows operating system run the chkdsk utility to check the file structure of the floppy or hard drive For any other operating system run the appropriate corresponding utility 84 Decreasing available memory Description One or more memory modules may be faulty or improperly seated Re install the memory modules and if necessary replace them Diskette drive 0 seek failure Description A cable may be loose or the computer configuration information may not match the hardware configuration Diskette read failure Description The floppy disk may be defective or a cable may be loose If the drive access light turns on try a different disk Diskette subsystem reset failed Description The floppy drive controller may be faulty Gate A20 failure Description One or more memory modules may be faulty or improperly seated Reinstall the memory modules and if necessary replace them General failure Description The operating system is unable to carry out the command This message is usually followed by specific information for example Printer out of paper Take the appropriate action to resolve the problem Hard disk drive configurati
20. emory Information Displays Memory Installed Memory Available Memory Speed Memory Channels 61 General Boot Sequence Boot List Option Date Time System Configuration Integrated NIC 62 Mode Memory Technology DIMM 1 Size DIMM 2 Size DIMM 3 Size and DIMM 4 Size Processor Information Displays Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Speed Maximum Clock Speed Processor L2 Cache Processor L3 Cache HT Capable and 64 Bit Technology PCI Information Displays SLOT1 SLOT2 SLOT3 SLOT4 Device Information Displays SATA 0 SATA 1 SATA 2 SATA 3 and LOM MAC Address Allows you to specify the order in which the computer attempts to find an operating system The options are Diskette drive USB Storage Device CD DVD CD RW Drive Onboard NIC SATA CD DVD CD RW Drive Legacy UEFI Allows you to set the date and time Changes to the system date and time take effect immediately Allows you to enable or disable the integrated network card You can set the integrated NIC to Disabled Enabled default Enabled w PXE Enabled w ImageServer NOTE Depending on the computer and its installed devices the items listed in this section may or may not appear System Configuration Serial Port Allows you to define the serial port settings You can set the serial port to e Disabled e Auto e COMI e COM2 e COM3 e COM4 NOTE The operating system may allocate r
21. er and the electrical outlet Bypass power strips power extension cables and other power protection devices to verify that the computer turns on properly 73 LED Power Button Problem Description Ensure that any power strips being used are plugged into an electrical outlet and are turned on Ensure that the electrical outlet is working by testing it with another device such as a lamp Ensure that the main power cable and front panel cable are securely connected to the system board 0909 E A possible system board failure has occurred Troubleshooting Steps Unplug the computer Allow one minute for the power to drain Plug the computer into a working electrical outlet and press the power button OOOO LED Power Button Problem Description Troubleshooting Steps 74 EI A possible system board power supply or peripheral failure has occurred Power off computer leaving the computer plugged in Press and hold the power supply test button at the rear of the power supply unit If the LED next to the switch illuminates the problem may be with your system board If the LED next to the switch does not illuminate disconnect all internal and external peripherals and press and hold the power supply test button If it illuminates there could be a problem with a peripheral If the LED still does not illuminate remove the PSU connections from the system board then press and hold the power supply
22. ernal HDD passwords when powered on from the off state a cold boot Also the system will always prompt for passwords on any module bay HDDs that may be present Allows you to determine whether changes to the System and Hard Disk passwords are permitted when an administrator password is set Allow Non Admin Password Changes This option is enabled by default This option lets you determine whether changes to the setup option are permitted when an administrator password is set Allow Wireless Switch Changes This option is disabled by default This option lets you control whether the Trusted Platform Module TPM in the system is enabled and visible to the operating system TPM Security This option is disabled by default NOTE Activation deactivation and clear options are not affected if you load the setup program s default values Changes to this option take effect immediately This field lets you Activate or Disable the BIOS module interface of the optional Computrace Service from Absolute Software e Deactivate This option is disabled by default e Disable e Activate 65 Security Chassis Intrusion CPU XD Support OROM Keyboard Access Admin Setup Lockout Performance Multi Core Support Intel SpeedStep C States Control 66 Allows you to enable or disable the chassis intrusion feature You can set this option to e Clear Intrusion Warning Enabled by default if chassis intrusio
23. esources even though the setting is disabled SATA Operation Allows you to configure the operating mode of the integrated hard drive controller e AHCI SATA is configured for AHCI mode e ATA SATA is configured for ATA mode e RAID ON SATA is configured to support RAID mode e Disabled The SATA controller is hidden Drives Allows you to enable or disable the various on board drives e SATA 0 e SATA 1 e SATA 2 e SATA 3 Smart Reporting This field controls whether hard drive errors for integrated drives are reported during system startup This technology is part of the SMART Self Monitoring Analysis and Reporting Technology specification This option is disabled by default USB Configuration This field configures the integrated USB controller If Boot Support is enabled the system is allowed to boot any type of USB Mass Storage Devices HDD memory key floppy USB aware OS always see USB Mass Storage devices irrespective of this setting provided the port is enabled If USB port is enabled device attached to this port is enabled and available for OS 63 System Configuration If USB port is disabled the OS cannot see any device attached to this port e Enable USB Controller e Disable USB Mass Storage Dev e Disable USB Controller E NOTE USB keyboard and mouse always work in the BIOS setup irrespective of these settings Miscellaneous Allows you to enable or disable various on board devices Devices Enable PCI
24. g Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com Select your support category If you are not a U S customer select your country code at the bottom of the page or select All to see more choices 4 Select the appropriate service or support link based on your need 103
25. he problem persists reinstall the card you removed then remove a different card and restart the computer Repeat this process for each expansion card installed If the computer starts normally troubleshoot the last card removed from the computer for resource conflicts LED 0900 Power Button E E Problem Description A possible system board resource and or hardware failure has occurred 79 Troubleshooting Steps LED Power Button Problem Description Troubleshooting Steps Beep Codes Clear CMOS Disconnect all internal and external peripherals and restart the computer If the computer boots add the peripheral cards back one by one until you find the bad one If the problem persists the system board system board component is faulty OOO Some other failure has occurred Ensure that the display monitor is plugged into a discrete graphic card Ensure that all hard drives and optical drive cables are properly connected to the system board If there is an error message on the screen identifying a problem with a device hard drive check the device to make sure it is functioning properly If the operating system is attempting to boot from a device optical drive check system setup to ensure the boot sequence is correct for the devices installed on your computer The computer can emit a series of beeps during start up if the display cannot show errors or problems These series of beeps calle
26. he window of opportunity before the video signal is visible If this is the case rely on the first method the keyboard lights to know the keyboard is initialized 60 Beep Codes and Text Error Messages The OptiPlex BIOS is capable of displaying error messages in plain English along with beep codes If the BIOS determine the previous boot was unsuccessful it displays an error message similar to the following Previous attempts at booting the system have failed at checkpoint For help resolving this problem please note this checkpoint and contact Dell Technical Support Navigation The computer setup can be navigated by either the keyboard or the mouse Use the following keystrokes to navigate the BIOS screens Action Keystroke Expand and collapse field lt Enter gt left or right arrow key or Expand or collapse all fields lt gt Exit BIOS lt Esc gt Remain in Setup Save Exit Discard Exit Change a setting Left or right arrow key Select field to change lt Enter gt Cancel modification lt Esc gt Reset defaults lt Alt gt lt F gt or Load Defaults menu option System Setup Options NOTE Depending on the computer and its installed devices the items listed in this section may or may not appear General System Information Displays the following information e System Information Displays BIOS Version Service Tag Asset Tag Ownership Date Manufacture Date and the Express Service Code e M
27. ize the additional hardware capabilities Virtualization Support VT for Direct UO Maintenance Service Tag Asset Tag SERR Messages Image Server Lookup Method ImageServer IP ImageServer Port provided by Intel Virtualization Technology Enable Intel Virtualization Technology This option is enabled by default Enables or disables the Virtual Machine Monitor VMM from utilizing the additional hardware capabilities provided by Intel Virtualization technology for direct 1 0 Enable Intel Virtualization Technology for Direct 1 0 This option is disabled by default Displays the Service Tag of your computer Allows you to create a system asset tag if an asset tag is not already set This option is not set by default Controls the SERR message mechanism This option is not set by default Some graphics cards require that the SERR message mechanism be disabled Specifies how the ImageServer looks up the server address e Static IP e DNS enabled by default NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer Specifies the primary static IP address of the ImageServer with which the client software communicates The default IP address is 255 255 255 255 NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Lookup
28. l 4 Remove the data cable and power cable from the back of the optical drive 5 Slide up the optical drive latch and then push the optical drive from the back towards the front of the computer 21 Installing The Optical Drive 1 Slide down the optical drive latch and push the optical drive from the front towards the back of the computer Connect the data cable and power cable to the optical drive Install the front bezel Install the cover Follow the procedures in After Working Inside Your Computer go P won 22 Hard Drive Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the data cable and power cable from the back of the hard drive 4 Press the hard drive bracket latch towards the hard drive and lift it upward 5 Flex the hard drive bracket and then remove the single 3 5 inch hard drive or two 2 5 inch hard drives from the bracket 23 6 Turn over the hard drive bracket and release the screws that secure the 2 5 inch hard drive to the underside of the bracket 7 Flex the hard drive bracket and then remove the two 2 5 inch hard drives from the bracket 8 Release the screws that secure the 2 5 inch hard drive to the top of the hard drive bracket 24 9 Release the screws that secure the 2 5 inch hard drive to the underside of the hard drive bracket Installing The Hard Drive 1 Tighten th
29. lease tab on the card retention latch upward 4 Pull the release lever away from the PCle x16 card to release the securing tab from the dent in the card Then ease the card up and out of its connector and remove it from the computer 5 Dit e PCle x1 expansion card if any up and out of its connector and remove it from the computer 6 Dit the PCI expansion card if any up and out of its connector and remove it from the computer 7 Dit de PCI x4 expansion card if any up and out of its connector and remove it from the computer Installing The Expansion Card 1 Insert the PCle x4 card into the connector on the system board and press down to secure it in place Insert the PCle card if any into the connector on the system board and press down to secure it in place Insert the PCle x1 card if any into the connector on the system board and press down to secure it in place Insert the PCle x16 card if any into the connector on the system board and press down to secure it in place Install the cover Follow the procedures in After Working Inside Your Computer 20 Optical Drive Removing the Optical Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the front beze
30. memory e Intel Core i3 series e Intel Core i5 series e Intel Core i7 series e Intel Pentium series e Intel Celeron series Up to 8 MB cache depending on processor type DDR3 1333 MHz four DIMM slots two DIMM slots 1 GB 2 GB and 4 GB 1GB 93 Memory Desktop Mini Tower Small Form Factor Ultra Small Form Factor Video Integrated Discrete Audio Integrated Network Integrated System Information System Chipset DMA Channels Interrupt Levels BIOS Chip NVRAM Expansion Bus Bus Type Bus Speed 94 16 GB 8GB e Intel HD Graphics with Intel Celeron Pentium class CPU GPU combo e Intel HD Graphics 2000 with Intel Core i3 DC 65 W and Intel Core i5 i7 QC vPRO 95 W class CPU GPU combo PCI Express x16 graphics adapter four Channel High Definition Audio Intel 82579LM Ethernet capable of 10 100 1000 Mb s communication Intel 6 Series Express Chipset two 82C37 DMA controllers with seven independently programmable channels Integrated UO APIC capability with 24 interrupts 80 MB 10 MB PCI 2 3 PCI Express 2 0 SATA 3 0 and 2 0 USB 2 0 PCI Express Expansion Bus Cards PCI Mini Tower Desktop Small Form Factor Ultra Small Form Factor PCI Express x1 Mini Tower Desktop Small Form Factor Ultra Small Form Factor PCI Express x16 Mini Tower Desktop Small Form Factor Ultra Small Form Factor Mini PCI Express Mini Tower Desktop Small Form Fac
31. mputer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist gt e You have read the safety information that shipped with your computer e Acomponent can be replaced or if purchased separately installed by performing the removal procedure in reverse order WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a componen
32. n is detected e Disable e Enable e On Silent Enabled by default if chassis intrusion is detected Allows you to enable or disable he execute disable mode of the processor This option is enabled by default Allows you to determine whether you access the Option ROM Configuration screens via hotkeys during boot Specifically these settings are capable of preventing access to Intel RAID CTRL I or Intel Management Engine BIOS Extension CTRL P F12 e Enable User may enter OROM configuration screens via the hotkey e One Time Enable User may enter OROM configuration screens via the hotkeys on next boot only After next boot the setting will revert to disabled e Disable User may not enter OROM configuration screens via the hotkey This option is set to Enable by default Allows you to enable or disable the option to enter Setup when an Admin password is set This option is not set by default This field specifies whether the process will have one or all cores enabled The performance of some applications will improve with the additional cores This option is enabled by default Allows you to enable or disable the Intel SpeedStep mode of the processor This option is enabled by default Allows you to enable or disable the additional processor sleep states This option is enabled by default Performance Intel TurboBoost Allows you to enable or disable Inel TurboBoost mode of the processor e Disa
33. nnect the Input Output panel or the FlyWire cable to the system board 5 Install the front bezel 6 Install the cover 7 Follow the procedures in After Working Inside Your Computer 48 16 Power Supply Removing The Power Supply 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the PSU thermal sensor 4 Disconnect the 4 pin power cable from the system board 5 Unthread the 4 pin power cable from the chassis clips 6 Disconnect the 24 pin power cable from the system board 49 7 8 9 50 Push in on the blue release tab beside the power supply and slide the power towards the front of the computer Installing The Power Supply 1 Place the power supply in the chassis and slide towards the back of the computer to secure it 2 Tighten the screws to secure the power supply from the back of the computer 3 Thread the 24 pin power cable into the chassis clip 4 Connect the 24 pin power cable to the system board 5 Thread the 4 pin power cable into the chassis clips 6 Connect the 4 pin power cable to the system board 7 Install the PSU thermal sensor 8 Install the cover 9 Follow the procedures in After Working Inside Your Computer 51 52 17 System Board Removing The System Board Follow the procedures in Before Working Inside Your Computer Remove the cover Rem
34. nostic options IDE Drive Diagnostics 90 90 Hard Drive Diagnostics and Boot to the Utility Partition The 59 benefit here is that you do not have to remember the lt Ctrl gt lt Alt gt lt D gt and lt Ctrl gt lt Alt gt lt F10 gt keystrokes although they still work NOTE The BIOS features an option to disable either or both of the keystroke prompts under the System Security Post Hotkeys submenu When you enter the lt F12 gt or lt Ctrl gt lt Alt gt lt F8 gt keystroke correctly the computer beeps The key sequence invokes the Boot Device Menu F12 or CTRL ALT F8 Since the one time boot menu only affects the current boot it has the added benefit of not requiring the technician to restore the customer s boot order after completing troubleshooting Timing Key Sequences The keyboard is not the first device initialized by Setup As a result if you press a keystroke too early you lock out the keyboard When this happens a keyboard error message appears on the monitor and you cannot restart the system with the lt Ctrl gt lt Alt gt lt Del gt keys To avoid this scenario wait until the keyboard is initialized before pressing the keystroke There are two ways to know that this has happened e The keyboard lights flash e The F2 Setup prompt appears in the top right hand corner of the screen during boot The second method is good if the monitor is already warmed up If it is not the system often passes t
35. o the chassis rear and slide it toward the chassis top to secure it Connect the intrusion switch cable to the system board Install the cover Follow the procedures in After Working Inside Your Computer Speaker Removing The Speaker 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Disconnect the speaker cable from the system board A Unthread the speaker cable from the chassis clip 5 Press down the speaker securing tab and slide the speaker upwards to remove it 31 Installing The Speaker Press the speaker securing tab and slide the speaker downward to secure it Thread the speaker cable into the chassis clip Connect the speaker cable to the system board Install the cover oP won gt Follow the procedures in After Working Inside Your Computer 32 10 Heat Sink Removing The Heat Sink and Processor 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Disconnect the heat sink assembly cable from the system board 4 Loosen the captive screws in the order 1 2 3 and 4 5 Lift the heat sink assembly upwards and remove it from the computer Lay the assembly with the fan facing downwards and with the thermal grease facing upwards 33 6 Press the release lever down and then move it outward to release it from the retention hook that secures it 7 Liftthe processor cover 8 Lift
36. on error Description The hard drive failed initialization 85 Hard disk drive controller failure Description The hard drive failed initialization Hard disk drive failure Description The hard drive failed initialization Hard disk drive read failure Description The hard drive failed initialization Invalid configuration information please run SETUP program Description The computer configuration information does not match the hardware configuration Invalid Memory configuration please populate DIMM1 Description DIMM1 slot does not recognize a memory module The module should be re seated or installed Keyboard failure Description A cable or connector may be loose or the keyboard or keyboard mouse controller may be faulty Memory address line failure at address read value expecting value Description A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them 86 Memory allocation error Description The software you are attempting to run is conflicting with the operating system another program or a utility Memory data line failure at address read value expecting value Description A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them Memory double word logic failure at address read value expecting value Description A memory module may be faulty or improperly seated Reinstall the memor
37. or 71 If available install working memory of the same type into your computer 90090 Power Button m E Problem Description A possible hard drive failure has occurred Troubleshooting Steps Re seat all power and data cables 0000 Power Button E Problem Description A possible USB failure has occurred Troubleshooting Steps _Re install all USB devices and check all cable connections j OOOO Power Button O Problem Description No memory modules are detected Troubleshooting Iftwo or more memory modules are installed remove Steps the modules then reinstall one module and restart the computer If the computer starts normally continue to install additional memory modules one at a time until you have identified a faulty module or reinstalled all modules without error If available install working memory of the same type into your computer 78 OOOO Power Button Problem Description Memory modules are detected but a memory configuration or compatibility error has occurred Troubleshooting Steps Ensure that no special requirements for memory module connector placement exist Ensure that the memory you are using is supported by your computer j OOOO Power Button Problem Description A possible expansion card failure has occurred Troubleshooting Determine if a conflict exists by removing an expansion Steps card not a graphics card and restarting the computer Ift
38. or PCI Express x1 data width maximum one PCI Express lane Mini Tower Desktop Small Form Factor Ultra Small Form Factor Front Panel 4 Back Panel 6 Front Panel 2 Back Panel 5 15 pin VGA connector 20 pin DisplayPort connector NOTE Available video connectors may vary based on the graphics card selected one 120 pin connector none one 36 pin connector none PCI Express x16 wired as x4 data width maximum four PCI Express lanes Mini Tower Desktop Small Form Factor Ultra Small Form Factor PCI Express x16 data width maximum 16 PCI Express lanes Mini Tower Desktop Small Form Factor Ultra Small Form Factor one 164 pin connector none one 164 pin connector none 97 System Board Connectors Mini PCI Express data width maximum one PCI Express lane and one USB interface Mini Tower Desktop Small Form Factor Ultra Small Form Factor Serial ATA Mini Tower Desktop Small Form Factor Ultra Small Form Factor Memory Mini Tower Desktop Small Form Factor Ultra Small Form Factor Internal USB Mini Tower Desktop Small Form Factor Ultra Small Form Factor System Fan Front panel control Mini Tower Desktop Small Form Factor Ultra Small Form Factor Thermal Mini Tower Sensor Desktop Small Form Factor Ultra Small Form Factor 98 none one 52 pin connector four 7 pin connectors three 7 pin connectors three 7 pin connectors
39. ove the front bezel Remove the hard drive Remove the expansion cards Remove the heat sink and processor se aS Fe Pa zs Disconnect all the cables connected to the system board 8 Lift and release the expansion card latch to gain access to the screws securing the system board 53 9 Remove the screws that secure the system board to the chassis 11 Remove the system board from the chassis Installing The System Board 1 Align the system board to the port connectors on the back of the chassis and place the system board in the chassis 2 Tighten the screws securing the system board to the chassis 54 Sp Em JA ep om P Sa Close the expansion card latch Connect the cables to the system board Install the heat sink and processor Install the expansion card Install the hard drive Install the front bezel Install the cover Follow the procedures in After Working Inside Your Computer 55 56 18 Power Supply Unit PSU Thermal Sensor Removing The PSU Thermal Sensor 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Disconnect the thermal sensor cable from the system board A _Unthread the thermal sensor cable from the chassis clip 5 Pry the thermal sensor away from the power supply and remove from the chassis 57 Installing The PSU Thermal Sensor Secure the thermal sensor to the power supply Thre
40. r and when Client DHCP is set to Static IP Displays the current license status Allows you to clear the system event logs System Logs DellDiag Events Thermal Events Power Events BIOS Progress Events e Clear Log Displays the DellDiag event log Displays the thermal event log and allows you to e Clear Log Allows you to clear the power event logs e Clear Log Displays the BIOS Progress event log 71 72 20 Troubleshooting Diagnostic LEDs E NOTE The diagnostic LEDs only serve as an indicator of the progress through the Power on Self Test POST process These LEDs do not indicate the problem that caused the POST routine to stop The diagnostic LEDs are located on the front of the chassis next to the power button These diagnostic LEDs are only active and visible during the POST process Once the operating system starts to load they turn off and are no longer visible The system now includes pre POST and POST LEDs in an attempt to help identifying a possible problem with the system easier and more accurate NOTE The diagnostic lights will blink when the power button is amber or off and will not blink when it is blue This has no other significance Diagnostic Light Patterns LED YOO Power Button Problem The computer is either turned off or is not receiving power Description Troubleshooting Re seat the power cable in the power connector at the Steps back of the comput
41. r from the power supply unit 0009 Power Button Problem Description Possible peripheral card or system board failure has occurred Troubleshooting Steps Remove all peripheral cards from the PCI and PCI E slots and re start the computer If the computer boots add the peripheral cards back one by one until you find the bad one j OOO Power Button Problem Description A possible system board failure has occurred Troubleshooting Steps Disconnect all internal and external peripherals and re start the computer If the computer boots add the peripheral cards back one by one until you find the bad one 76 Ifthe problem persists the system board is faulty LED j 0009 Power Button Problem Description A possible coin cell battery failure has occurred Troubleshooting Steps Remove the coin cell battery for one minute reinstall the battery and restart 09909 Power Button Problem Description A possible processor failure has occurred Troubleshooting Steps Re seat the processor 0900 Power Button Problem Description Memory modules are detected but a memory failure has occurred Troubleshooting Iftwo or more memory modules are installed remove Steps the modules then re install one module and re start the computer If the computer starts normally continue to install additional memory modules one at a time until you have identified a faulty module or reinstalled all modules without err
42. s operating outside of normal specifications It is advisable to immediately back up your data and replace your hard drive by calling your support desk or Dell Description During initial startup the drive detected possible error conditions When your computer finishes booting immediately back up your data and replace your hard drive for installation procedures see Adding and Removing Parts for your computer type If no replacement drive is immediately available and the drive is not the only bootable drive enter System Setup and change the appropriate drive setting to None Then remove the drive from the computer Write fault Description The operating system cannot write to the floppy or hard drive 90 Write fault on selected drive Description The operating system cannot write to the floppy or hard drive X is not accessible The device is not ready Description The floppy drive cannot read the disk Insert a floppy disk into the drive and try again 91 92 Specifications Technical Specifications 21 K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start or Start in Windows XP Help and Support and then select the option to view information about your computer Processor Processor type Total Cache Memory Type Speed Connectors Desktop Mini Tower Small Form Factor Ultra Small Form Factor Capacity Minimum Memory Maximum
43. seusitvatbeasxs 31 Installing The Speaker 32 Ier LEE 33 Removing The Heat Sink and Process 33 Installing The Heat Sink and Process 35 Fosse Battery ccc ee 37 Removing The Coin Cell Batter 37 Installing The Coin Cell Batter 38 12 Power Switch Cable cscsssscssssesssssssssscesssesssseesssnsersnescensonenssneses 39 Removing The Power Switch Cable AEN 39 Installing The Power Switch Cable 13 Front Thermal SENSON eege geegent uf 4 Removing The Front Thermal Sensor 41 Installing The Front Thermal Sensor 42 14 Chassis d EE 43 Removing The System Fan 43 Installing The System Fan 44 15 Input Output Pane eersten 47 Removing The Input Output Panel 47 Installing The Input Output Panel 48 16 Power HD ee Eeer 49 Removing The Power Supp 49 Installing The Power Supp 51 REENEN 53 Removing The System Board AA 53 Installing The System Board 54 18 Power Supply Unit PSU Thermal Sensor Eent 57 Removing The PSU Thermal Sensnt EE 57 Installing The PSU Thermal Sensor 58 19 System Setup System Setup Boot OU EE Boot Menu Enhancements EE 59 Timing Key Seguences EE 60 Beep Codes and Text Error Messages 61 Navigatio E 61 System Setup DUDU elee elei dt aa ade aadis a ies 61 20 Troubl shootin gcanann enais 73 N I left BC AE 73 Diagnostic Light Patterms EE 73 Reenert eege eg con EAE OEE ASERTE EER Error Message ees eege deed dee Address mark not found Alert Previous attempts at booting this sy
44. stem have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support 83 Alert Security override Jumper is mnstalled AE 84 Attachment failed to respond EE 84 Bad command or file name s sssssssssssssssssisresissrsrsnreninnnntninntntnntnnnnn nnan nnn nn nnnnnnn antennan 84 Bad error correction code ECC on disk read 84 Controller has failed Data RTE Decreasing available Memory cccsccsesssesecceeessseeceeeceeceeseseseseeaeecaeeeeeecaeaeseseeeeas 85 Diskette drive D seek Toatlure nanne enn 85 Diskette read failure Diskette subsystem reset Toile 85 Gate A20 failUr scicccccccccccscecctcescsecsseavsesectsceseucvesvecunddecercetcevseuccedveceevvediecundevdecdteet 85 General Tal Ue ss 5 8 sas cevscveatssveste scene veces eet Sege con ut dE 85 Hard disk drive Configuration error sccccssssscesceesesessecseeceeseseceeaeeceeeeeeeecaeaeseseeeees 85 Hard disk drive controller fatlure EE 86 Hard disk drive failure E 86 Hard disk drive read failure nenn 86 Invalid configuration information please run SETUP program 86 Invalid Memory configuration please populate DIMM1 KG DO aC Tanne es due ege sae ees be Ee Ee EEN Memory address line failure at address read value expecting value ssssesseen 86 Memory allocation eror ENEE Memory data line failure at address read value expecting value Memory double word logic failure at address read
45. t such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched 2 Turn off your computer see Turning Off Your Computer ZK CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device Disconnect all network cables from the computer Disconnect your computer and all attached devices from their electrical outlets Press and hold the power button while the computer is unplugged to ground the system board 6 Remove the cover A CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unp
46. t through the front of the computer 39 Installing The Power Switch Cable Slide the power switch cable in through the front of the computer Secure the power switch cable to the chassis Connect the power switch cable to the system board Install the front bezel Install the cover ea P ra ba gt Follow the procedures in After Working Inside Your Computer 40 13 Front Thermal Sensor Removing The Front Thermal Sensor 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the front bezel 4 Disconnect the thermal sensor cable from the system board 5 Unthread the thermal sensor cable from the chassis clips 6 Unthread the thermal sensor cable from the chassis clip 41 7 Pry the thermal sensor away from the chassis front and remove Installing The Front Thermal Sensor Secure the thermal sensor to the chassis front Thread the thermal sensor cable into the chassis clips Connect the thermal sensor cable to the system board Install the front bezel Install the cover en P wry gt Follow the procedures in After Working Inside Your Computer 42 14 Chassis Fan Removing The System Fan 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the front bezel 4 Disconnect the system fan cable from the system board 5 Unthread the system fan cable from the chassis clips
47. the processor to remove it from the socket and place it in an antistatic package 34 Installing The Heat Sink and Processor 1 w on em u e Insert the processor into the processor socket Ensure that the processor is properly seated Lower the processor cover Press the release lever down and then move it inward to secure it with the retention hook Place the heat sink assembly into the chassis Tighten the captive screws to secure the heat sink assembly to the system board Connect the heat sink assembly cable to the system board Install the cover Follow the procedures in After Working Inside Your Computer 35 36 11 Coin Cell Battery Removing The Coin Cell Battery 1 2 3 4 Follow the procedures in Before Working Inside Your Computer Remove the cover Press the coin cell battery inward to allow the battery to pop up from the socket 37 Installing The Coin Cell Battery 1 Place the coin cell battery into its slot on the system board 2 Press the coin cell battery downwards until it is secured 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer 38 12 Power Switch Cable Removing The Power Switch Cable 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the front bezel 4 Disconnect the power switch cable from the system board 5 6 Slide the power switch cable ou
48. tor Ultra Small Form Factor e x1 slot bidirectional speed 500 MB s e x16 slot bidirectional speed 16 GB s SATA 1 5 Gbps 3 0 Gbps and 6 Gbps up to one full height card up to one low profile card none none up to three full height cards up to three low profile cards up to two low profile cards none up to two full height cards up to two low profile cards up to two low profile cards none none none none up to one half height card 95 Drives Externally Accessible 5 25 inch drive bays Internally Accessible Mini Tower two Desktop one Small Form Factor one slim optical drive bay Ultra Small Form Factor one slim optical drive bay 3 5 inch SATA drive bays Mini Tower two Desktop one Small Form Factor one Ultra Small Form Factor none 2 5 inch SATA drive bays External Connectors Audio Back Panel Front Panel Network Adapter Serial Parallel USB 2 0 96 Mini Tower two Desktop one Small Form Factor one Ultra Small Form Factor one two connectors for line out and line in microphone two connectors for microphone and headphone one RJ45 connector one 9 pin connector 16550C compatible one 25 pin connector optional for mini tower External Connectors Mini Tower Desktop Small Form Factor Ultra Small Form Factor Video System Board Connectors PCI 2 3 data width maximum 32 bits Mini Tower Desktop Small Form Factor Ultra Small Form Fact
49. value expecting value 87 Memory odd even logic failure at address read value expecting value 87 Memory write read failure at address read value expecting value 87 Memory size in CMOS Invalid 87 Memory tests terminated by kevstroke E 88 No boot device available 88 No boot sector on hard disk drive 88 No timer tick interrupt EE 88 Non system disk or disk ergo 88 Not a bOot diSkette EE AEE E E A 88 Plug and play Configuration erot anneren n 88 R sgTalt eege ie achive ee Ee Requested sector not found RESCt Pale Ces ege Neger een We Eet Sector not found aaaeeeaa Eege EE de Shutdown failure EE Time of day clock stopped Time of day not set please run the System Setup program s sssssssssssssisrererrersn 90 Timer chip counter 2 failed EE 90 Unexpected interrupt in protected mode 90 WARNING Dell s Disk Monitoring System has detected that drive 0 1 on the primary secondary EIDE controller is operating outside of normal specifications It is advisable to immediately back up your data and replace your hard drive by calling your support desk or Dell 90 White UE 90 Write fault on selected drive 91 X is not accessible The device is not ready cseccesscessseseseeeseeeeseeeeeeeeeteeeeeeecees 91 STEE acne 93 Technical Specifications ia ar aee aa a aan aaa iaa aa rea aaa a EEN AE 93 22 Contacting HUTT 103 Contacting Heike E E 103 Working on Your Computer Before Working Inside Your Co
50. y modules and if necessary replace them Memory odd even logic failure at address read value expecting value Description A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them Memory write read failure at address read value expecting value Description A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them Memory size in CMOS invalid Description The amount of memory recorded in the computer configuration information does not match the memory installed in the computer 87 Memory tests terminated by keystroke Description A keystroke interrupted the memory test No boot device available Description The computer cannot find the floppy disk or hard drive No boot sector on hard disk drive Description The computer configuration information in System Setup may be incorrect No timer tick interrupt Description A chip on the system board might be malfunctioning Non system disk or disk error Description The floppy disk in drive A does not have a bootable operating system installed on it Either replace the floppy disk with one that has a bootable operating system or remove the floppy disk from drive A and restart the computer Not a boot diskette Description The operating system is trying to boot to a floppy disk that does not have a bootable operating system installed on it Insert a bootable floppy
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