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Dell 8200 Personal Computer User Manual

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1. Title The area at the top of all system setup screens that displays your computer s model number Computer data Two boxes below the title that display the system processor L2 cache service tag and the version number of the system setup program Options A scrollable box listing options that define the configuration of your computer including installed hardware power conservation and security features Fields to the right of the listed options contain settings or values The settings and values that you can change are brighter on the screen All other settings and values are set by the computer and cannot be changed When lt Enter gt appears to the right of an option press lt Enter gt to access a pop up menu of additional options Key functions A line of boxes across the bottom of all system setup screens that lists keys and their functions within the system setup program Help Press lt F1 gt for information on the option that is selected highlighted Integrated Devices Legacy Select Displays integrated device options when lt Enter gt is pressed Options PCI IRQ Assignments Displays PCI IRQ assignments when lt Enter gt is pressed IRQ Reservations Displays the IRQ reservations when lt Enter gt is pressed System Security Displays system security options when lt Enter gt is pressed Report Keyboard Errors Displays keyboard errors when set to Report The default is Report Auto Power On Allows auto p
2. If you forget your system or setup password you cannot operate your computer or change settings in the system setup program until you clear the forgotten password s NOTICE This process erases both the system and setup passwords 1 Shut down the computer 2 Turn off any attached devices and disconnect them from their electrical outlets NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack 3 Disconnect the computer power cable from the wall outlet and then press the power button to ground the system board 4 Open the computer cover 5 Locate jumper PSWD on the system board and remove the jumper plug 6 Close the computer cover plug your computer into an electrical outlet and turn on the computer This process erases the existing password s 7 Shut down the computer 8 Turn off any attached devices and disconnect them from their electrical outlets NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack 9 Disconnect the computer power cable from the wall outlet and then press the power button to ground the system board 10 Open the computer cover 11 Reinstall the PSWD jumper plug on pins 2 and 3 pin 1 is marked on the system board 12 Close the computer cover plug your computer into an electrical outlet and turn on the computer Turning on your comp
3. Relative humidity 20 to 80 noncondensing Maximum vibration Maximum shock Operating Altitude Operating 3 At 35 C 95 F the maximum operating altitude is 914 m 3000 ft Back to Contents Page Back to Contents Page System Setup Program Dell Dimension 8200 Overview Viewing Settings Clearing Forgotten Passwords Overview The system setup program contains the standard settings for your computer NOTICE Unless you are an expert computer user don t change the settings for this program Certain changes might make your computer work incorrectly See the following figure for an example of the main screen of the program Dall Computer Corporation ivem7 dell com Dimension 2200 Intel Teatium 4 Procesoor zar CHe BIOS Vercica nnen Level 2 Cache nnn EB Integrated Service Tag snnnnn RT EM Te gsi Snes ing ete ioral nye A gd Soros SUA am tek E a is kin ening 00 30 C0 Syeten Dare DAV SANTA TLR Diskel bar prive as Scie cescke seine alee eee omnes IE 3 5 inch L i4 IB Dames iDarsera Ole erarachvetata min slaperavofatelinte ee anole aiwatntcdavalatalatects Hard Drive eS ae ak i L aa my cape ean 4s ee ere way A OEE MUUDE DE A O e ra mie aiars eve E laters uote mia ein averaiotelehare CD ROM BRead c pat tape Cg dal eh Se er re a UEE Ecce Saacdan sacs sc e o ed ea E a A whole dure aie a a E wets 3nzcr gt SPEC OM SCE For cta a cialis ott c a ce ales eC elal aes Wiol
4. K HI NT See the documentation that came with your monitor for fault indications and troubleshooting procedures specific to your monitor Check the video cable connection Check for bent pins most video cable connectors have missing pins but not bent pins Ensure that the video cable is connected as shown on the START HERE sheet for your computer Press the monitor power button Be sure that you firmly pressed the monitor power button Check the power light When the power light is lit or blinking the monitor has power If the power light is blinking press a key on the keyboard or move the mouse Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Swap the computer and monitor power cables Swap the computer and monitor power cables to determine if the power cable is defective Test the video extension cable if used If you are using a video extension cable and removing the cable solves the problem the cable is defective Test the monitor If another monitor is available connect it to the computer Check the back panel lights If all four lights below the serial connector are not green call Dell for technical assistance See Contacting Dell in the Dell Solutions Guide for the correct number to call Check the Power Properties See the Tell Me How help file or search for the keyword standby in Help and Support Help in Windows Me an
5. connector is unpopulated Remove a memory or a continuity module a Press out the securing clip at each end of the memory module connector b Grasp the module and pull up If the module is difficult to remove gently ease the module back and forth to remove it from the connector NOTICE If you remove your original memory modules from the computer during a memory upgrade keep them separate from any new modules that you may have even if the new modules were purchased from Dell Your original memory modules must be installed as a pair in either connectors RIMM1 and RIMM 2 or RIMM 3 and RIMM4 Do not pair one original memory module with one new memory module in connectors RIMM1 and RIMM2 or RIMM3 and RIMM4 Otherwise your computer may not start properly To insert a module press out the securing clip at each end of the memory module connector memory connectors RIMM3 and RIMM4 memory connectors RIMM1 and RIMM2 securing clips 2 notches 2 memory or continuity module connector cutouts 2 step 8 7 Align the notches on the bottom of the module with the crossbars in the connector NOTICE To avoid breaking the memory module do not press near the middle of the module 8 Insert the module straight down into the connector ensuring that it fits into the vertical guides at each end of the connector Press firmly on the ends of the module until it snaps into place If you insert the module correctly the
6. Card Adding a Second Hard Drive Adding Other Drives Replacing the Microprocessor Removing the Front I O Panel Replacing the Power Supply Replacing the System Board Closing the Computer Cover Safety I nstructions Use the following safety guidelines to help protect your computer from potential damage and to ensure your own personal safety When Using Your Computer As you use your computer observe the following safe handling guidelines A CAUTION Do not operate your computer with any cover s including computer covers bezels filler brackets front panel inserts and so on removed Your computer is equipped with one of the following o A fixed voltage power supply Computers with a fixed voltage power supply do not have a voltage selection switch on the back panel and operate at only one voltage see the regulatory label on the outside of the computer for its operating voltage o An auto sensing voltage circuit Computers with an auto sensing voltage circuit do not have a voltage selection switch on the back panel and automatically detect the correct operating voltage o A manual voltage selection switch Computers with a voltage selection switch on the back panel must be manually set to operate at the correct operating voltage heen BARRA Do ee ia ict ad ltt a To help avoid damaging a computer with a manual voltage selection switch ensure that the voltage selection switch is set to match the AC power avail
7. Next click OK in Windows Me 4 The System Restore Undoing Last Restoration in Windows Me screen appears and then the computer automatically restarts 5 After the computer restarts click OK Reinstalling Windows XP Before reinstalling the Windows XP operating system to correct a problem try correcting the problem by performing a Windows System Restore NOTICE The Operating System CD provides options for reinstalling your Windows XP operating system The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive Therefore Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative NOTICE To prevent conflicts with Windows XP you must disable any virus protection software installed on your computer before you reinstall Windows XP 1 Insert the Operating System CD into the CD or DVD drive Close any program or utility that may start to run after you insert the CD into the drive K HI NT The CD that you need to place in your CD or DVD drive is titled Operating System 10 11 12 13 14 15 16 17 18 Turn off the computer and then turn the computer on again When the blue Dell logo appears press lt F12 gt immediately If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down the
8. again 8 After the hinge arms clip into place lower and raise the arms two or three times to properly seat them 9 Reattach the front panel insert 10 Reconnect the power cable to your computer 11 Reattach the front door as described in Reattaching the Front Door Opening the Computer Cover A CAUTION Before you begin any of the procedures in this section follow the safety instructions in Safety Instructions A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover 1 Shut down the computer NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack 2 Turn off any attached devices and disconnect them from their electrical outlets 3 Disconnect the computer power cable from the wall outlet and then press the power button to ground the system board 4 If you have installed a padlock through the padlock ring on the back panel remove the padlock NOTICE Ensure that there is sufficient space to support the open cover at least 30 cm 1 ft of desk top space 5 Lay the computer on its side as shown in the illustration 6 Open the cover a Facing the back of the computer press the release button on the right side of the computer with one hand while pulling up on the top of the cover with the other hand b Press the release button on the left side of the computer with one ha
9. cable 11 Close the computer cover 12 Connect your computer and devices to their electrical outlets and turn them on NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer 13 See the documentation that came with the drive for instructions on installing any software required for drive operation Adding Other Drives A CAUTION Before you begin any of the procedures in this section follow the safety instructions in Safety Instructions HINT Drives sold by Dell come with their own operating software and documentation After you install a drive refer to the documentation that came with the drive for instructions on installing and using the drive software NOTICE To avoid possibly damaging the drive by electrostatic discharge ESD ground yourself by periodically touching an unpainted metal surface on the back of the computer Your computer includes a floppy drive and a CD or DVD drive You can add other devices such as a Zip drive a CD RW drive or a tape drive 5 25 Inch Devices A CAUTION Before you begin any of the procedures in this section follow the safety instructions in Safety Instructions 1 Shut down the computer 2 Turn off any attached devices and disconnect them from their electrical outlets NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack 3 Disco
10. click My Computer In Windows 2000 double click the My Computer icon on the Windows desktop Right click the drive letter local disk that you want to scan for errors and then click Properties Click the Tools tab Under Error checking click Check Now Click Start Windows Me Click the Start button point to Programs gt Accessories gt System Tools and then click ScanDisk Check for interrupt request conflicts See Resolving Software and Hardware Incompatibilities Network Problems Check the network cable connector Ensure that the network cable connector is firmly connected to the connector on the computer and the network wall jack as shown on the START HERE sheet for your computer Check the network lights on the back of the computer A green light indicates a 10 Mbps network connection and an orange light indicates a 100 Mbps network connection The light blinks amber when there is any network traffic If the light is dark try replacing the network cable Restart the computer Try to log on to the network again Contact your network administrator Verify that your network settings are correct and that the network is functioning Check for interrupt request conflicts See Resolving Software and Hardware Incompatibilities Microsoft Windows Error Messages x is not accessible The device is not ready Insert a disk into the drive and try again A filename cannot contain a
11. computer and try again Use the arrow keys to select the CD ROM option and then press lt Enter gt When the Windows XP Setup screen appears press lt Enter gt to select To set up Windows now Read the information in the License Agreement window and then press lt F8 gt on your keyboard to agree with the license information If your computer already has Windows XP installed and you want to recover your current Windows XP data type r to select the repair option and then go to step 15 If you want to install a new copy of Windows XP press lt Esc gt to select the fresh copy option and then press lt Enter gt on the next screen to select the highlighted partition recommended Then follow the instructions on the screen The Windows XP Setup screen appears and Windows XP begins to copy files and install the devices The computer automatically restarts multiple times before it requires additional input When the Welcome to Microsoft screen appears click the green arrow icon at the bottom of the screen to continue Follow the on screen directions to finish When the Regional Settings screen appears select the settings for your locale and then click Next Enter your name and organization in the Personalize Your Software screen and then click Next If you are reinstalling Windows XP Home Edition enter a name for your computer when the Computer Name window appears and then click Next If you are reinstalling Windows XP Professional e
12. faulty connector or reinstalled all modules without error If the problem persists see Contacting Dell in the Dell Owner s Manual for instructions on obtaining technical assistance See Safety Instructions and then remove all cards and restart the computer to determine if a resource conflict exists If conflict exists see Resolving Software and Hardware Incompatibilities If the problem still persists see Contacting Dell in the Solutions Guide for instructions on obtaining technical assistance If the computer has a video card reseat the video card If the problem persists or the computer has integrated video see Contacting Dell in the Solutions Guide for instructions on obtaining technical 0006 a IDE bus failure has occurred Reseat the drive cables If the problem persists see Contacting Dell in the Solutions Guide for instructions on obtaining technical assistance USB port or a device Disconnect the device from the USB connector If the problem persists see Contacting Dell in the connected to it has failed Solutions Guide for instructions on obtaining technical assistance initialization Other failure See Contacting Dell in the Solutions Guide for instructions on obtaining technical assistance Computer has started and No action is necessary turned over control to the operating system POST Beep Codes If the monitor cannot display errors or problems during POST the computer might emit a serie
13. first hard drive from the upper bay and install it in the lower bay a Disconnect the power cable and the data cable from the back of the first hard drive b Press in the two green rail tabs and pull the first hard drive out of the upper bay NOTICE Do not install any drive into the lower hard drive bay until after you have removed the green drive rails from the inside of the hard drive cage c Gently slide the first hard drive into the lower bay until you hear a click d Reconnect the power cable and the data cable to the back of the first hard drive 9 Gently slide the new hard drive into the upper bay until you hear a click rail tabs 2 second hard drive in upper bay first hard drive in lower bay _ _ ee hard drive cage NOTICE Match the colored strip on the cable with pin 1 on the drive 10 Locate the extra connector on the drive cable that is attached to your first hard drive and attach the connector to the second hard drive HINT Your computer uses cable select drive cables This means that the device connected to the end connector of the drive cable is the master device and the device connected to the middle connector is the slave device Be sure the jumper setting on the new device is set for cable select see the documentation that came with the drive for information second hard drive cable secondary drive first hard drive cable primary boot drive secondary drive power
14. incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited September 2002 Rev A08 Back to Contents Page System Codes and Messages Dell Dimension 8200 Diagnostic Codes POST Beep Codes System Messages Diagnostic Codes Your computer is equipped with four diagnostic lights which are labeled A B C and D on the back of the computer Each of the four lights can be yellow green or off as shown in the following table When the computer is turned on or restarted and it is functioning normally the lights flash during POST After the computer starts the lights remain green to signify normal computer operation If a malfunction is detected and the computer fails to start the lights display a code that identifies the problem Write down the diagnostic code displayed and look it up in the following table Diagnostic Code OOOO A BC D i A B C D i A BC D i A B C D i A B C D i A B C D i A B C D i A BC D Power up default System board is receiving power but the BIOS is not executi
15. is selected in the System Model list 2 Verify that your operating system is selected in the Operating System list 3 Select the type of device in the Device Type list NOTICE The ResourceCD contains drivers for devices that are not part of your computer Only reinstall the specific drivers for hardware included in your computer Otherwise your computer might not work correctly 4 Select a topic in the Topic list If you select Drivers in the Topic list and a particular driver is not listed then that driver is not required by your operating system Using the Windows XP Device Driver Rollback If you install a new device driver that causes computer instability and you need to replace a device driver with a previously installed version the Windows XP Device Driver Rollback can replace the device driver If you cannot reinstall your previous driver with the Driver Rollback process then use System Restore to attempt to return your operating system to its previous operating state before the new device driver installation 1 Click the Start button and then right click My Computer 2 Click Properties 3 Click the Hardware tab and then click Device Manager 4 Inthe Device Manager window right click the device for which the new driver was installed and then click Properties 5 Click the Drivers tab 6 Click Roll Back Driver Resolving Software and Hardware I ncompatibilities Windows XP Windows Me and Windows 2000 IRQ confl
16. problem using the Dell Support website or e mail service call Dell for technical assistance See Contacting Dell in the Dell Solutions Guide for the correct number to call Reinstalling Drivers NOTICE The Dell Support website support dell com and the Dell Dimension ResourceCD provide approved drivers for Dell computers If you install drivers obtained from other sources your computer might not work correctly Dell installed the following drivers on your computer Intel Chip Set Update Utility Driver Installs the Microsoft Windows operating system device installation files inf that tell the operating system how certain chip set components should be configured for proper operation Intel Ultra ATA Storage Driver Improves your computer s performance by transferring certain functions from the microprocessor during data transfers from storage devices ADI 1885 Audio Driver Enables the optional built in sound controller to produce sound Other Drivers Control the devices such as the modem and network cards that might be installed in your computer For information on other drivers for computers running Windows XP click the Start button click Help and Support click User and system guides and then click Device guides Click the appropriate guide from the list For information on other drivers for computers running Windows 2000 click the Start button point to Programs gt User s Guides and click
17. the Start button point to Programs point to User s Guides and then click Tell Me How To access help in Windows XP Click the Start button and then click Help and Support Type a word or phrase that describes your problem and then click the arrow icon Click the topic that describes your problem Follow the instructions shown on the screen To access help in Windows Me Click the Start button and then click Help Type a word or phrase that describes your problem in the Search box and then click Go Click the topic that describes your problem and then click Display Follow the instructions shown on the screen To access help in Windows 2000 Click the Start button and then click Help Click the Search tab Type a word or phrase that describes your problem and then click List Topics Click the topic that describes your problem and then click Display Follow the instructions shown on the screen Power Problems K HI NT See the Tell Me How help file for information on the standby mode Check the power light When the power light is lit or blinking the computer has power If the power light is blinking the computer is in standby mode press a key on the keyboard or move the mouse If the power light is off the computer is either not turned on or is not receiving electrical power Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp C
18. the floppy disk is not full or write protected locked See the following illustration back of floppy disk If you cannot play a music CD or install a program from a CD K HINT High speed CD drive vibration is normal and may cause noise This does not indicate a defect in the drive or the CD Ensure that Windows recognizes the drive In Windows XP click the Start button and then click My Computer In Windows Me and Windows 2000 double click the My Computer icon on the Windows desktop If the floppy drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive Test the drive with another CD Insert another CD to eliminate the possibility that the original CD is defective Clean the disc See the Tell Me How help file for instructions Adjust the Windows volume control In Windows XP click the speaker icon in the lower right corner of your screen In Windows Me or Windows 2000 double click the speaker icon in the lower right corner of your screen Be sure that the volume is turned up and that the sound is not muted If headphones are connected to the front panel headphone jack check for sound from the headphones Sound from the speakers is automatically disabled when headphones are connected to the computer s front panel headphone jack Check the speakers and subwoofer See Sound and Speaker Probl
19. turn them on NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer If you are installing a microprocessor replacement kit from Dell return the original heat sink assembly and microprocessor package to Dell in the same package in which your replacement kit was sent Your microprocessor replacement kit should include a replacement microprocessor heat sink and one replacement securing clip Removing the Front I O Panel A CAUTION Before you begin any of the procedures in this section follow the safety instructions in Safety Instructions 1 Shut down the computer 2 Turn off any attached devices and disconnect them from their electrical outlets NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack 3 Disconnect the power cable from your computer and then press the power button to ground the system board 4 Open the computer cover 5 Disconnect the control panel cable from the control panel connector Disconnect the I O cable from the connector on the system board Note the routing of the control panel cable as you remove it from the computer so that you can replace it correctly 6 Remove all cables that are connected to the front I O panel 7 From inside the computer cover remove the mounting screw that secures the front I O panel to the computer 8 Remove the front I O panel f
20. you are unable to perform a Microsoft Windows shutdown A program is designed for an earlier Windows operating system Run the Program Compatibility Wizard Windows XP provides a Program Compatibility Wizard that configures a program to run in an environment more similar to older Windows operating system environments 1 Click the Start button point to All Programs gt Accessories and then click Program Compatibility Wizard 2 On the welcome screen click Next 3 Follow the instructions on the screen Internet Connection Problems If you have a problem with your I nternet connection Review Modem Problems Turn off call waiting catch phone See your telephone directory for instructions on deactivating this feature Then adjust the dial up networking connection properties Windows XP Click the Start button and then click Control Panel Click Printers and Other Hardware and then click Phone and Modem Options Click to highlight your connection type in the displayed list Click the Dialing Rules tab and then click Edit Click to place a checkmark in the To Disable Call Waiting box Select the disable code from the drop down menu for example 70 Click Apply and then click OK Windows Me Click the Start button point to Settings and then click Control Panel Double click the Modems icon In the Modems Properties window click Dialing Properties Ensure that To disable call waiting dial is che
21. 000 1 Click the Start button point to Settings and then click Printers If the printer is listed right click the printer icon 2 Click Properties and then select the Details tab in Windows Me and the Ports tab in Windows 2000 Ensure that the Print to the following port s setting is LPT1 Printer Port Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Reinstall the printer driver See Installing the Printer Driver in the Dell Solutions Guide Check for interrupt request conflicts See Resolving Software and Hardware Incompatibilities If you cannot print to a USB printer Verify the printer cable connections Ensure that the printer cable is connected as described in Connecting a Printer in the Dell Solutions Guide Ensure that the printer is turned on See the documentation supplied with the printer Verify that the printer is recognized by Windows Windows XP Click the Start button Click Control Panel Click Printers and Other Hardware Click View installed printers or fax printers If the printer is listed right click the printer name Click Properties and then select the Ports tab Ensure that the Print to the following port s setting is USB vide ee Windows Me and Windows 2000 1 Click the Start button point to Settings and then click Printers If the printer is listed right click the printer icon 2 Cl
22. 1 PER system board power light PWR LED 12 VDC power connector J5C1 front panel audio cable connector FNT PNL AUD telephony voice modem connector TELE CD audio connector CD back of computer Socketed Microprocessor heat sink The 478 pin socketed Intel Pentium 4 microprocessor shown above with the heat sink attached contains an integrated 8 KB primary L1 cache with a secondary L2 256 KB Advanced Transfer Cache that resides in the processor s core and runs at the processor s internal clock speed The socketed microprocessor inserts into the ZIF connector mounted on the system board A clip secures the heat sink to the connector Power Supply The 250 W power supply can operate from an AC power source of 115 VAC at 60 Hz or 230 VAC at 50 Hz The power supply provides the DC operating voltages and currents listed in the following table Output Voltage Minimum Current A Maximum Current A Peak Current A 3 3 VDC 1 0 0 0 14 04 12 0 When the current load is outside of the ranges listed but within each specified output current range the 5 V 12 V and 3 3 V outputs are allowed to regulate at 10 of nominal DC voltages Maximum continuous total DC output cannot exceed 200 W Maximum continuous combined load on 5 VDC and 3 3 VDC outputs cannot exceed 135 W 2Peak 12 VDC output power up to 12 A does not exceed 15 seconds in duration In this condition the tolerance on t
23. CE To prevent conflicts with Windows Me you must disable any virus protection software installed on your computer before you reinstall Windows Me Insert the Operating System CD into the CD or DVD drive Close any program or utility that may start to run after you insert the CD into the drive HI NT The CD that you need to place in your CD or DVD drive is titled Operating System Turn off the computer and then turn the computer on again When the blue Dell logo appears press lt F12 gt immediately If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down the computer and try again Use the arrow keys to select the CD ROM option and then press lt Enter gt Select Start Windows Setup from CD ROM and then press lt Enter gt Press lt Enter gt again Select Continue Setup and replace your current operating system and then press lt Enter gt Press lt Enter gt again ScanDisk automatically starts and checks your hard drive 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Click Next in the Welcome to Windows Me window Select the directory in which Windows resides If c windows recommended is displayed select it and then click Next If c windows 000 recommended is displayed click Other change c windows 000 to c windows and then click Next Ensure that T
24. Dell Dimension 8200 Technical Overview Controls and Lights Solving Problems System Codes and Messages Technical Specifications System Setup Program Adding Parts Documentation Hints Notices and Cautions K HI NT A HINT indicates important information that helps you make better use of your computer NOTI CE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates a potential for property damage personal injury or death Abbreviations and Acronyms For a complete list of abbreviations and acronyms see the Tell Me How help file Information in this document is subject to change without notice 2001 2002 Dell Computer Corporation All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden Trademarks used in this text Dell the DELL logo and Dimension are trademarks of Dell Computer Corporation Intel and Pentium are registered trademarks of Intel Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Adobe is a trademark of Adobe Systems Incorporated Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own This product
25. Front View Back View Front View CD volume control dial CD activity light CD drive eject button CD audio jack floppy drive eject button floppy drive light hard drive light power button CD Activity Light The CD activity light is on when the computer reads data from the CD drive CD Drive Eject Button Press this button to eject your CD from the CD drive Floppy Drive Eject Button Press this button to eject a disk from the floppy drive Hard Drive Light The hard drive light is on when the computer reads data from or writes data to your hard drive Power Button Press the power button to turn on the computer NOTICE To turn off your computer perform a Windows shutdown rather than pressing the power button Otherwise you may lose data Floppy Drive Light The floppy drive light is on when the computer reads data from or writes data to the floppy drive CD Audio J ack Use the CD audio jack to attach headphones to the CD drive CD Volume Control Dial Move the dial to adjust the volume of your audio CD K HI NT To prevent damage to your computer the front door is designed to break away if it is lifted up too far For instructions on how to reattach the door see Reattaching the Front Door and Hinge Arms service tag headphone jack The label may be located on the side of your computer Windows Label This Microsoft Windows label provides the product key for your copy of Windows You will
26. ONBASE rerrrrrrrrr rerrrerrrrrr EEEENEANE E keyboard connector mouse connector USB 1 1 connectors microphone jack line out jack video connector line in jack Power Connector Plug one end of your computer power cable into the power connector and plug the other end into an electrical outlet Voltage Selection Switch The voltage selection switch must be set to match the AC power available at your location The switch should be set for 115 V in most of North and South America and some Far Eastern countries such as Japan South Korea and Taiwan For most of Europe the Middle East and the Far East the switch should be set for 230 V NOTE The voltage selection switch must be set to the 115 V position even though the AC power available in Japan is 100 V Parallel Connector Connect a parallel device such as a printer to the parallel connector If you have a USB printer plug it into a USB connector Serial Connector Connect a serial device like a handheld device to the serial connector Mouse Connector Plug a standard mouse into the green mouse connector If you have a USB mouse plug it into a back panel USB connector Keyboard Connector If you have a standard keyboard plug the keyboard into the purple keyboard connector If you have a USB keyboard plug it into a back panel USB connector USB Connectors NOTICE This computer supports the use of a USB hub However do not connect two or more USB hubs to a USB con
27. a pair in either connectors RIMM1 and RIMM 2 or RIMM 3 and RIMM4 Do not pair one original memory module with one new memory module in connectors RIMM1 and RIMM2 or RIMM3 and RIMM4 Otherwise your computer may not start properly RDRAM technology requires that all memory connectors be populated with either a memory module or a continuity module Memory modules and continuity modules are easily identified memory modules have a metal cover on one side of the module and continuity modules do not K HINT The metal cover on a memory module is manufactured in various colors The color of the metal cover has no effect on the module s performance metal cover memory module continuity module Memory modules are the actual components that provide memory for the microprocessor continuity modules are used only to complete the memory circuit if memory modules are not installed in all of the memory connectors Another RDRAM requirement is that memory modules must be installed in pairs of matched memory size This means that if you purchased your computer with 128 MB of memory installed and you want to add another 128 MB of memory you must remove the two continuity modules and replace them with two 64 MB memory modules The only two valid memory configurations are matched pair of memory modules in connectors RIMM3 and RIMM4 matched pair of memory modules gt in connectors RIMM1 and RIMM2 A pair of matched memory modules installed in conne
28. able at your location o 115 V 60 Hz in most of North and South America and some Far Eastern countries such as South Korea and Taiwan o 100 V 50 Hz in eastern Japan and 100 V 60 Hz in western Japan NOTE The voltage selection switch must be set to the 115 V position even though the AC power available in Japan is 100 V o 230 V 50 Hz in some regions in the Caribbean and South America and most of Europe the Middle East and the Far East Also ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location Before working inside the computer unplug the computer to help prevent electric shock or system board damage Certain system board components continue to receive power any time the computer is connected to AC power To avoid shorting out your computer when disconnecting a network cable first unplug the cable from the network adapter on the back of your computer and then from the network jack When reconnecting a network cable to your computer first plug the cable into the network jack and then into the network adapter To help avoid possible damage to the system board wait 5 seconds after turning off the computer before disconnecting a device from the computer To help prevent electric shock plug the computer and device power cables into properly grounded electrical outlets These cables are equipped with 3 prong plugs to help ensure proper grounding Do not use adapter pl
29. aching the Front Door and Hinge Arms To prevent damage to your computer the front door is designed to break away if it is lifted up too far If the front door breaks away you might need to reattach both the front door and the hinge arms Reattaching the Front Door 1 Shut down the computer 2 Lower the hinge arms to the vertical position 3 Align the two clips on the inside of the front door with the two hinge arms 4 Press inward on the front door until it clips to both hinge arms front door clips 2 hinge arms 2 in vertical position front door Reattaching the Hinge Arms 1 Shut down the computer 2 Disconnect the power cable from your computer 3 Remove the front door if it is attached The front door snaps off of the two hinge arms 4 Remove the front panel insert above the front door bay area Pull the bottom of the insert with your fingers to remove it front panel insert use fingers to pull here 5 Lift both hinge arms to the horizontal position 6 Use the two view slots to align the pivot bar with the two pivot bar slots view slots 2 x pivot bar slots 2 pivot bar hinge arms in horizontal position 7 Pull the arms toward you until they snap into place NOTI CE Using excessive force to pull the hinge arms into place may damage the arms or the front panel If the hinge arms don t snap back into place on the first attempt slightly reposition the arms and try
30. aia wide ra eheretate le 6 See a Pee a e AGED GEE oie ererataroysisrdteietanchapsyeia a a a rar ae Ae PLC a a a a Vor SS ei EE tien wie eave anetctate whe A T Znzer gt Irtegqvrated hegi es ihegacy Se er IIt ans lt in er gt PET Sa ASRI TOREA auaa eii yeh ciara orm paige teal evnlaiayecwiataiarehe Intar LEG Re SRE VRS OSS ars ot a sie ea bere a win oe S aia a alee eee a inter ORSG EM ORE ln crmralaverauitelete olaluteheras avaln ie E T A E E A N3uses Rear es ea Ny Br ae oaii ia Set eels ee my a a Wye apere ane eres aa on Berort uly oanl Berane fa sica c etches seis ccciat e oie sjeie Slaicveletans Report SEO SORE SU ee ci eee aa aan ato eer ee ane S Disabled PATENT Ge GR Ie yo mos pica ow E I ays S E SAL ole E IAEE TENTE OEE See SE OWE PGS t arn tala tales sia ale srars evi atalelmtarn si scelm mia eral seeharetniayais Dbisabled Pee ee OS T a re A occ Kast Kan iin A ONO 5 100 016 00 eposje pane alee ns aa axe cas Sele a 2 Viewing Settings 1 Turn on or restart your computer 2 When the blue Dell logo appears press lt F2 gt immediately If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down your computer and try again System Setup Program Screens The system setup program screens display the current configuration information for your computer Information on the screen is divided into five areas
31. ange your wallpaper and screen saver create shortcuts and position icons Software access installation and removal Basic file management such as finding copying deleting and renaming files Tips on using your computer hardware Downloading the Tell Me How Help File and Associated Files 1 Right click the following link to the hhactivex dll file hhactivex dll 2 Click Save Target As in Microsoft Internet Explorer or Save Link As in Netscape Navigator and specify c windows system 3 Click the Start button on the Microsoft Windows desktop and then click Run 4 Type regsvr32 hhactivex dll and then press lt Enter gt 5 Click OK when the installation is complete 6 Right click the following link to the file Dell Dimension 8200 System Tell Me How chm 1 36 MB 7 Click Save Target As in Microsoft Internet Explorer or Save Link As in Netscape Navigator and specify a location on your hard drive Viewing the Tell Me How Help File 1 Click the Start button on the Windows desktop point to Programs and then click Windows Explorer 2 Navigate to the directory in which you saved the Tell Me How help file 3 Double click the file tellhow chm Back to Contents Page Back to Contents Page Adding Parts Dell Dimension 8200 Safety Instructions Shutting Down the Computer Reattaching the Front Door and Hinge Arms Opening the Computer Cover Adding Cards Removing Cards Adding Memory Replacing an AGP
32. ase the front tab and the side tab before you remove the system board 8 Remove the system board If you are removing the one piece system board pull up on the front tab and slide the system board toward the front of the computer lift it up and away If you are removing the two piece riser system board pull up on the front tab and the side tab and slide the system board toward the front of the computer lift it up and away side tab two piece shipping screw riser system board only system board and metal tray assembly front tab 9 Place the system board that you just removed next to the replacement system board Replacing the System Board 1 Transfer components from the existing system board to the replacement system board a Remove the memory modules and continuity modules if any and install them on the replacement board A CAUTION The microprocessor package and heat sink assembly can get hot To avoid burns be sure that the package and assembly have had sufficient time to cool before you touch them b Remove the heat sink assembly and microprocessor package from the existing system board and transfer it to the replacement system board c If the system board that you are replacing is a two piece riser type system board you do not have to remove the riser Dell supplied you with either a two piece riser type system board with the riser already attached or with a one piece system board 2 Configure the
33. ata System Restore is enabled on your new computer However if you reinstall Windows XP or Windows Me with less than 200 MB of free hard disk space available System Restore is automatically disabled To see if System Restore is enabled Windows XP 1 Click the Start button and then click Control Panel 2 Click Performance and Maintenance 3 Click System 4 Click the System Restore tab 5 Make sure that Turn off System Restore is unchecked Windows Me 1 Click the Start button point to Settings and then click Control Panel 2 Double click the System icon 3 Click the Performance tab 4 Click File System 5 Click the Troubleshooting tab and make sure that Disable System Restore is unchecked Before proceeding with any System Restore function Dell recommends that you thoroughly read Microsoft s information about using System Restore To access this information 1 Click the Start button point to All Programs Programs in Windows Me gt Accessories gt System Tools and then click System Restore 2 Click Help in the upper right corner of the Welcome to System Restore screen Creating a Restore Point Using the XP System Restore Wizard In Windows XP you can manually create restore points or you can use the System Restore Wizard to create the restore points for you To use the System Restore Wizard click the Start button click Help and Support click System Restore and then follow the instructions on the s
34. ay result in injury A CAUTION Viewing the monitor screen for extended periods of time may result in eye strain Battery Disposal Your computer uses a lithium ion battery For instructions about replacing the lithium ion battery in your computer refer to the section about replacing the battery in your Dell computer documentation Do not dispose of the battery along with household waste Contact your local waste disposal agency for the address of the nearest battery deposit site Shutting Down the Computer NOTICE To prevent data loss you must turn off your computer through the Start menu rather than by pressing the power button K HINT If you are having difficulty turning off your computer see General Program Problems Windows XP 1 Save and close any open files and exit any open programs 2 Click the Start button and then click Turn off Computer 3 Click Turn off The computer automatically turns off after the shutdown process finishes 4 Turn off your monitor and any other devices connected to power Windows Millennium Edition Me and Windows 2000 1 Save and exit any programs and files you have open 2 Click the Start button and then click Shut Down 3 Click the pull down menu under What do you want the computer to do 4 Click Shut down and then click OK The computer automatically turns off after the shutdown process finishes 5 Turn off your monitor and any other devices connected to power Reatt
35. cked and then select the proper code according to the information in your telephone directory Click Apply and then click OK Close the Modems Properties window Close the Control Panel Windows 2000 Click the Start button point to Settings and then click Control Panel Double click the Phone and Modems Options icon In the Locations window select the location for which you want to disable call waiting and then click Edit Ensure that To disable call waiting dial is checked and then select the proper code according to the information in your telephone directory Click Apply and then click OK Close the Phone and Modems Options window Close the Control Panel Be sure that you have subscribed to an I nternet service provider Contact an Internet service provider to subscribe E Mail Problems Ensure that you are connected to the I nternet With the Outlook Express e mail program open click File If Work Offline has a check next to it click the check to remove it and connect to the Internet Resolving Other Technical Problems Go to the Dell Support website Go to support dell com for help with general usage installation and troubleshooting questions E mail Dell Go to support dell com and then click E Mail Dell in the Communicate list Send an e mail message to Dell about your problem you can expect to receive an e mail message from Dell within hours Call Dell If you cannot solve your
36. click Next Using System Restore Windows XP and Windows Me provide a System Restore feature that allows you to return your computer to an earlier operating state if changes to the computer s hardware or software including new hardware or program installations or other system settings have left the computer in an undesirable operating state You can also undo the last System Restore System Restore automatically creates system checkpoints You can also manually create your own checkpoints by creating Restore Points To limit the amount of hard disk space used older restore points will be automatically purged If your computer experiences an operating system problem you can use System Restore from Safe Mode or Normal Mode to return your computer to an earlier operating state System Restore does not cause you to lose personal files stored in the My Documents folder data files or e mail messages after restoring the computer to an earlier time If you restore the computer to a point before you installed a program the program s data files won t be lost but you will have to reinstall the actual program again NOTICE It is important to make regular backups of your data files System Restore does not monitor changes to or recover your data files If the original data on the hard disk is accidentally erased or overwritten or becomes inaccessible because of a hard disk malfunction you will need your backup files to recover the lost or damaged d
37. creen You can also create and name a restore point if you are logged on as the computer administrator or a user with administrator rights Manually Creating the Restore Points 1 Click the Start button point to All Programs Programs in Windows Me gt Accessories gt System Tools and then click System Restore 2 Click Create a restore point 3 Click Next 4 Type a name for your new restore point in the Restore point description field The present date and time are automatically added to your restore point 5 Click Create click Next in Windows Me 6 Click OK click Close in Windows Me Restoring the Computer to an Earlier Operating State If problems occur after installing a device driver first try using Device Driver Rollback If that is unsuccessful then use System Restore NOTICE Before restoring the computer to an earlier time save and close all open files and close all open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs Programs in Windows Me gt Accessories gt System Tools and then click System Restore 2 Be sure Restore my computer to an earlier time is selected and then click Next 3 Click a calendar date to which you want to restore your computer The Select a Restore Point Choose a Restore Point in Windows Me screen provides a calendar that allows you to see and select restore points A
38. ctors RIMM1 and RIMM2 with continuity modules installed in connectors RIMM3 and RIMM4 or A pair of matched memory modules installed in connectors RIMM1 and RIMM2 and another matched pair installed in connectors RIMM3 and RIMM4 continuity modules in DN connectors RIMM3 and RIMM4 matched pair of memory modules in connectors RIMM1 and RIMM2 back of computer back of computer To install memory modules K HINT Memory purchased from Dell is covered under your computer warranty 1 2 On 6 Shut down the computer Turn off any attached devices and disconnect them from their electrical outlets NOTI CE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack Disconnect the computer power cable from the wall outlet and then press the power button to ground the system board Open the computer cover NOTI CE If you upgrade the memory the memory modules must be upgraded in matched pairs of identical MB capacity in both memory connectors RIMM1 and RIMM2 or memory connectors RIMM3 and RIMM4 NOTI CE Be sure to install memory modules in the first two memory connectors RIMM1 and RIMM2 nearest the processor before installing memory modules in the outer two memory connectors RIMM3 and RI MM4 NOTI CE All memory connectors must be populated with either a memory module or a continuity module The computer will not operate if a memory
39. d Windows 2000 To access help files see Accessing Help Files If the screen is difficult to read Adjust the contrast and brightness See the documentation that came with your monitor for instructions on adjusting the contrast and brightness Move the subwoofer away from the monitor If your speaker system includes a subwoofer ensure that the subwoofer is at least 2 ft 60 cm away from the monitor Move the monitor away from external power sources Fans fluorescent lights halogen lamps and other electrical devices can cause the screen image to appear shaky Turn off nearby devices to check for interference Rotate the monitor to face a different direction Eliminate sunlight glare which can cause poor picture quality Degauss demagnetize the monitor See the documentation that came with your monitor Run the monitor self test See the documentation that came with your monitor Restore the recommended settings Restore the original resolution and refresh rate settings See the Tell Me How help file for instructions Check for additional adjustments See the documentation that came with your monitor for any additional adjustments that your monitor may require Adjust the Windows display settings Windows XP Click the Start button and then click Control Panel Click Appearance and Themes Click Display and then click the Settings tab Try different settings for Screen resolution and Color qual
40. e clip s latch to release the clip from the retention base Then lift each clip out of the tabs on the retention base and away from the heat sink securing clips 2 latches 2 LE h heat sink retention base ZIF socket NOTI CE Gently rock the heat sink and then lift it to remove it 9 Lift the heat sink away from the microprocessor NOTI CE Do not discard the original heat sink and securing clips unless you are installing a microprocessor upgrade kit from Dell If you are not installing a microprocessor upgrade kit from Dell reuse the original heat sink blower and securing clips when installing your new microprocessor 10 Pull the socket lever up straight up until the microprocessor is released The microprocessor uses a ZIF socket with a lever type handle that secures or releases the microprocessor NOTI CE Be careful not to bend any of the pins when you remove the microprocessor package from the ZIF socket Bending the package pins can permanently damage the microprocessor ZIF socket lever microprocessor microprocessor socket 11 Remove the microprocessor from the socket Leave the release lever extended in the release position so that the socket is ready for the new microprocessor Installing the Microprocessor NOTICE You must position the microprocessor package correctly in the socket to avoid permanent damage to the microprocessor and the computer 1 If the release lever on the ZIF sock
41. ectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions Protecting Against Electrostatic Discharge Static electricity can harm delicate components inside your computer To prevent static damage discharge static electricity from your body before you touch any of your computer s electronic components such as the microprocessor You can do so by touching an unpainted metal surface on the computer chassis As you continue to work inside the computer periodically touch an unpainted metal surface to remove any static charge your body may have accumulated You can also take the following steps to prevent damage from electrostatic discharge ESD Do not remove components from their antistatic packing material until you are ready to install the component in your computer J ust before unwrapping the antistatic packaging discharge static electricity from your body When transporting an electrostatic sensitive component first place it in an antistatic container or packaging Handle all electrostatic sensitive components in a static safe area If possible use antistatic floor pads and workbench pads The following notice may appear throughout this document to remind you of these precautions NOTICE See Protecting Against Electrostatic Discharge Ergonomic Computing Habits A CAUTION Improper or prolonged keyboard use m
42. ems If you cannot play a DVD movie K HI NT Because of different worldwide file types not all DVD titles work in all DVD drives Ensure that Windows recognizes the drive In Windows XP click the Start button and then click My Computer In Windows Me and Windows 2000 double click the My Computer icon on the Windows desktop If the DVD drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive Test the drive with another DVD Insert another DVD to eliminate the possibility that the original DVD is defective Clean the disc See the Tell Me How help file for instructions If the CD RW drive stops writing K HINT If you disable standby mode to write to a CD RW drive remember to reenable standby mode when you finish writing to the CD Turn off Standby in Windows before writing to a CD RW disc See the Tell Me How help file or search for the keyword standby in Help and Support Help in Windows Me and Windows 2000 See Accessing Help Files Change the write speed to a slower rate The CD RW drive must receive a steady stream of data when writing If the stream is interrupted an error occurs Closing all programs before writing to the CD RW may also alleviate the problem If you have a hard drive problem Run ScanDisk Windows XP and Windows 2000 In Windows XP click the Start button and then
43. en click Finish The computer automatically restarts Back to Contents Page Back to Contents Page Technical Specifications Dell Dimension 8200 Microprocessor L1 cache L2 cache System clock Expansion Bus Bus types Bus speed AGP connector AGP connector size AGP bus protocols PCI connectors PCI connector size maximum Ports and Connectors Microprocessor Audio4 System Information Video Expansion Bus Controls and Lights Memory Power Drives Physical Environmental Microprocessor type Intel Pentium 4 microprocessor 1 50 1 60 1 80 1 90 2 00 2 20 or 2 40 GHz 400 MHz or 2 26 2 40 2 53 2 66 or 2 80 GHz 533 MHz 8 KB first level 256 KB or 512 KB displayed in the system setup program pipelined burst eight way set associative write back SRAM System I nformation System chip set DMA channels Interrupt levels System BIOS chip 400 or 533 MHz data rate PCI and AGP PCI 33 MHz AGP 66 MHz one 172 pins AGP connector data width maximum 32 bits 4x 2x modes at 1 5 V four 120 pins PCI connector data width 32 bits Architecture Memory capacities Minimum memory Maximum memory Memory type Memory speed BIOS address Memory connectors 2 GB with Microsoft Windows 2000 and Windows XP 512 MB with Windows Millennium Edition Me Available devices Externally accessible two 5 25 inch ba
44. er slot connector system board filler bracket in empty card slot opening I TT Adding a Second Hard Drive A CAUTION Before you begin any of the procedures in this section follow the safety instructions in Safety Instructions Your computer includes one hard drive To add a second hard drive 1 Shut down the computer 2 Turn off any attached devices and disconnect them from their electrical outlets NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack 3 Disconnect the computer power cable from the wall outlet and then press the power button to ground the system board 4 Unpack the drive and prepare it for installation See the drive documentation to ensure that the drive is set up for your computer 5 Open the computer cover K HI NT Two sets of rails are attached to the inside of the computer cover Use the two longer rails on 5 25 inch drives Use the shorter rails for 3 5 inch drives Rails for a second hard drive are attached inside the hard drive bay 6 Remove the two green plastic rails from the inside of the hard drive bay These rails are not attached to the inside of the hard drive bay with screws To remove the rails gently pull the rails up and out of the bay 7 Attach the rails to the hard drive using the two screws attached to the rails Ensure that the rail tabs are positioned at the back of the hard drive 8 Remove the
45. et is not extended to the release position move it to that position 2 Align pin 1 the beveled corner of the microprocessor package and pin 1 of the socket pin 1 corners of microprocessor and socket aligned socket lever microprocessor ok microprocessor socket NOTICE The microprocessor pins are delicate To avoid damage ensure that the microprocessor aligns properly with the socket and do not use excessive force when installing the processor 3 Carefully set the microprocessor in the socket and press it down lightly to seat it 4 Rotate the lever back toward the system board until it snaps into place securing the microprocessor package 5 If you are installing a new heat sink remove the film covering the bottom of the heat sink 6 Lower the heat sink to the microprocessor so that the heat sink fits in the retention base 7 For each of the replacement metal clips fit the end of the clip that does not have the latch over its tab on the retention base Then fit the middle of the clip over the middle tab on the retention base and press down on the clip s latch to secure the clip to the retention base 8 Lower the airflow shroud over the heat sink 9 Reconnect the cooling fan power cable to the FAN2 connector on the system board 10 Plug the 12 VDC P2 DC power cable into the J5C1 connector on the system board 11 Close the computer cover 12 Connect your computer and devices to their electrical outlets and
46. he 12 V output is allowed to be 10 31n system applications where 3 3 VDC is not used these values may be 0 A without affecting the regulation on the other outputs The required full load combinations are adjusted so that the total output power is less than or equal to 250 W DC Power Connectors Power Supply DC Connector Pin Assignments Tuunaa Tuunaa TLL mah ha as a i a DC Power Connector P1 11 12 13 14 15 16 17 18 19 20 E5 E5 DCCC APP PSP E e e O 5 sS t Pin Number Signal Name 18 AWG Wire DC Power Connectors P3 P5 P6 P8 and P9 E oo L Pin Number Signal Name 18 AWG Wire 2 COM Black IDE Interface Cable Connections for Dell I nstalled Drives IDE Channel Connector Location Dell Installed Drive Primary IDE master End connector on PRI IDE connector cable drive Primary IDE slave Middle connector on PRI IDE connector cable Secondary IDE master End connector on SEC IDE connector cable CD or DVD drive Secondary IDE slave Middle connector on SEC IDE connector cable CD RW drive Placement of Dell I nstalled Cards Card Connector Card Description AGP connector Video PCI 1 connector Sound PCI2 connector Modem PCI3 connector Network adapter wireless network adapter or swap box PCI 4 connector 1394 FireWire Back to Contents Page Back to Contents Page Controls and Lights Dell Dimension 8200
47. he panel remove front panel insert through here securing tabs 4 7 front panel insert securing tab cover panel insert front panel insert K HI NT Two sets of rails are attached to the inside of the computer cover Use the two longer rails on 5 25 inch drives Use the shorter rails for 3 5 inch drives Rails for a second hard drive are attached inside the hard drive cage 8 Remove the two shorter green plastic rails from the inside of the computer cover These rails are not attached to the computer cover with screws To remove the rails firmly pull the rails from the drive cage 9 Attach the rails to the drive using the screws supplied with the drive Ensure that the rail tabs are positioned at the back of the drive 10 Gently slide the drive into the bay until you hear a click rail tabs 2 drive drive bay 11 Carefully replace the drive bay cover You do not need to replace the cover insert 12 Connect a power cable to the drive See the documentation that came with the drive for instructions on connecting a drive cable to the drive HINT Your computer uses cable select drive cables This means that the device connected to the end connector of the drive cable is the master device and the device connected to the middle connector is the slave device Be sure the jumper setting on the new device is set for cable select see the documentation that came with the drive for information 13 C
48. heck the power cable connection Be sure that the power cable is firmly inserted into the electrical outlet and the computer power connector Connect the computer directly to an electrical outlet Bypass power protection devices power strips and the extension cable to verify that the computer turns on Swap the computer and monitor power cables Swap the computer and monitor power cables to determine if the power cable is defective Check for interference Electrical appliances on the same circuit or operating near the computer can cause interference Other causes of interference power extension cables keyboard and mouse extension cables too many devices on a power strip or multiple power strips connected to the same electrical outlet Check the Power Properties See the Tell Me How help file or search for the keyword standby in Help and Support Help in Windows Me and Windows 2000 To access help files see Accessing Help Files Start Up Error Messages Operating system not found Call Dell for technical assistance See Contacting Dell in the Dell Solutions Guide for the correct number to call Insert bootable media The operating system is trying to boot to a nonbootable floppy disk or CD Insert a bootable floppy disk or CD Non system disk error A floppy disk is in the floppy drive Remove the floppy disk and restart the computer Video and Monitor Problems If the screen is blank
49. ice connected to the middle connector is the slave device Be sure the jumper setting on the new device is set for cable select see the documentation that came with the drive for information drive cable 11 Close the computer cover 12 Connect your computer and devices to their electrical outlets and turn them on NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer See the documentation that came with the drive for instructions on installing any software required for drive operation 3 5 Inch Devices A CAUTION Before you begin any of the procedures in this section follow the safety instructions in Safety Instructions 1 Shut down the computer 2 Turn off any attached devices and disconnect them from their electrical outlets NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack 3 Disconnect the power cable from your computer and then press the power button to ground the system board gt Unpack the drive and prepare it for installation See the documentation that came with the drive to ensure that the drive is set up for your computer 5 Open the computer cover 6 To remove the drive bay cover panel carefully press the panel out from the inside of the computer 7 To remove the drive bay cover panel insert press the four securing tabs and pull the insert away from t
50. ick Properties and then select the Details tab in Windows Me and the Ports tab in Windows 2000 Ensure that the Print to the following port s setting is USB Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Reinstall the printer driver See Installing the Printer Driver in the Dell Solutions Guide Check for interrupt request conflicts See Resolving Software and Hardware Incompatibilities Scanner Problems HINT If you need technical assistance for your scanner call the scanner s manufacturer see the documentation that came with the scanner for the correct phone number Dell does not cover the scanner s warranty Check the power cable connection Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on Check the scanner cable connection Ensure that the scanner cable is firmly connected to the computer and to the scanner Unlock the scanner Ensure that your scanner is unlocked if it has a locking tab or button Reinstall the scanner driver Reinstall the scanner driver See the scanner documentation for instructions Check for interrupt request conflicts See Resolving Software and Hardware Incompatibilities Modem Problems K HINT Connect the modem to an analog telephone jack only The modem does not operate while it is connected to a digital te
51. icts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured Windows XP To check for conflicts on a computer running Windows XP 1 Click the Start button and then click Control Panel 2 Click Performance and Maintenance and then click System 3 Click the Hardware tab and then click Device Manager 4 Inthe Device Manager list check for conflicts with the other devices Conflicts are indicated by a yellow exclamation point beside the conflicting device or a red x if the device has been disabled 5 Double click any conflicting device listed to bring up the Properties window so you can determine what needs to be reconfigured or removed from the Device Manager Resolve these conflicts before checking specific devices 6 Double click the malfunctioning device type in the Device Manager list 7 Double click the icon for the specific device in the expanded list The Properties window appears 8 Resolve any IRQ conflicts If there is an IRQ conflict the Device status area in the Properties window reports what cards or devices are sharing the device s IRQ You can also use the Windows XP Hardware Troubleshooter To use the troubleshooter click the Start button and click Help and Support Type hardware troubleshooter in the Search field and then click the arrow to start the search Click Hardware Troubleshooter in the Search Results list In the Hardware Troubleshooter l
52. ist click need to resolve a hardware conflict on my computer and then click Next Windows Me To check for conflicts on a computer running Windows Me 1 Click the Start button point to Settings and click Control Panel 2 Inthe Control Panel double click System 3 Click the Device Manager tab 4 Inthe Device Manager list check for conflicts with the other devices Conflicts are indicated by a yellow exclamation point beside the conflicting device or a red x if the device has been disabled 5 Double click any conflicting device listed to bring up the Properties window so you can determine what needs to be reconfigured or removed from the Device Manager Resolve these conflicts before checking specific devices 6 Double click the malfunctioning device type in the Device Manager list 7 Double click the icon for the specific device in the expanded list The Properties window appears 8 Resolve any IRQ conflicts If there is an IRQ conflict the Device status area in the Properties window reports what cards or devices are sharing the device s IRQ You can also use the Windows Me Hardware Troubleshooter To use the troubleshooter click the Start button and click Help Click Troubleshooting in the What would you like help with list click Hardware amp system device problems click Hardware memory amp others and then click Hardware Troubleshooter n the Hardware Troubleshooter list click need to resolve a hardware conf
53. ities Keyboard Problems Connect a USB keyboard only to the USB connectors on the back of the computer The USB connectors on the front of the computer are intended only for devices such as digital cameras and gaming joysticks Connecting a USB keyboard to the front of the computer may cause erratic operation and an error message may appear when the computer is turned on or restarted Reconnect the keyboard cable Shut down the computer see Turning Off the Computer in the Dell Solutions Guide reconnect the keyboard cable as shown on the START HERE sheet for your computer and then restart the computer Check for interrupt request conflicts See Resolving Software and Hardware Incompatibilities Drive Problems If you cannot save a file to a floppy disk K HI NT See Accessing Help Files for information on saving files to a floppy disk Ensure that Windows recognizes the drive In Windows XP click the Start button and then click My Computer In Windows Me and Windows 2000 double click the My Computer icon on the Windows desktop If the floppy drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive Test the drive with another floppy disk Insert another floppy disk to eliminate the possibility that the original floppy disk is defective Cannot save files to a floppy disk Ensure that
54. ity Windows Me and Windows 2000 Click the Start button point to Settings and then click Control Panel 2 Double click the Display icon and then click the Settings tab 3 Try different settings for Colors and Screen area Check for interrupt request conflicts See Resolving Software and Hardware Incompatibilities Sound and Speaker Problems HINT The volume control in some MP3 players overrides the Windows volume setting If you have been listening to MP3 songs make sure that you did not turn the player volume down or off Ensure that the subwoofer and the speakers are turned on See the setup diagram supplied with the speakers Adjust the speaker controls Adjust the volume bass or treble controls to eliminate distortion Verify the speaker cable connections Ensure that the speakers are connected as shown on the START HERE sheet for your computer and the setup diagram supplied with the speakers Be sure that headphones are not connected to the front panel headphone jack Sound from the speakers is automatically disabled when headphones are connected to the computer s front panel headphone jack Adjust the Windows volume control In Windows XP click the speaker icon in the lower right corner of your screen In Windows Me or Windows 2000 double click the speaker icon in the lower right corner of your screen Be sure that the volume is turned up and that the sound is not muted Run the speaker diagnostic
55. le and save the file to your hard drive Attempting to open large PDF files through your browser causes your computer to freeze To save PDF files files with an extension of pdf to your hard drive right click the document title click Save Target As in Microsoft Internet Explorer or Save Link As in Netscape Navigator and specify a location on your hard drive Right click only the following link Dell Dimension 8200 Systems Solutions Guide pdf 3 97 MB Provides information on adding upgrades performing basic troubleshooting procedures and reinstalling drivers It also provides technical specifications K HINT PDF files require Adobe Acrobat Reader which can be downloaded from the Adobe World Wide Web site at http www adobe com acrobat To view a PDF file launch Acrobat Reader Click File gt Open and select the PDF file Online Documentation The Tell Me How help file is already loaded on your hard drive when you receive your computer To open the file click the Start button on the Windows desktop point to Programs gt User s Guides and then click Tell Me How K HINT Tell Me How help files files with an extension of chm require Microsoft Internet Explorer 4 0 or later The Tell Me How help file allows you to search for information in multiple ways You can quickly link to information on the following topics Hardware and software features of your computer The Windows desktop where you can ch
56. lephone network Check the connection Verify that the telephone line is connected to the green jack on the modem The green line in jack has either a LINE IN label or a connector shaped icon next to it Make sure you hear a click when you insert the telephone line connector Check the telephone jack Disconnect the telephone line from the modem and connect it to a telephone Listen for a dial tone Connect the modem directly to the telephone wall jack If you have other telephone devices sharing the line such as an answering machine fax machine surge protector or line splitter then bypass them and connect the modem directly to the telephone wall jack with the telephone line Check the telephone line Try using a different telephone line If you are using a line that is 10 ft 3 m or more in length try a shorter one Verify that the modem is communicating with Windows Windows XP Click the Start button and then click Control Panel Click Printers and Other Hardware Click Phone and Modem Options Click the Modems tab Click the COM port for your modem Click Properties click the Diagnostics tab and then click Query Modem to verify that the modem is communicating with Windows Oy a If all commands receive responses the modem is operating properly Windows Me 1 Click the Start button point to Settings and click Control Panel 2 In the Control Panel double click Modems If there are multiple entrie
57. lict on my computer and then click Next Windows 2000 To check for conflicts on a computer running Windows 2000 1 Click the Start button point to Settings and click Control Panel 2 Inthe Control Panel double click System 3 Click the Hardware tab 4 Click Device Manager 5 Click View and then click Resources by connection 6 Double click Interrupt request IRQ to view the IRQ assignments Conflicts are indicated by a yellow exclamation point beside the conflicting device or a red x if the device has been disabled 7 Double click any conflicting device listed to bring up the Properties window so you can determine what needs to be reconfigured or removed from the Device Manager Resolve these conflicts before checking specific devices 8 Double click the malfunctioning device type in the Device Manager list 9 Double click the icon for the specific device in the expanded list The Properties window appears 10 If there is an IRQ conflict the Device status area in the Properties window reports what cards or devices are sharing the device s IRQ Resolve the IRQ conflicts You can also use the Windows 2000 Hardware Troubleshooter To use the troubleshooter click the Start button and click Help Click Troubleshooting and Maintenance on the Contents tab click Windows 2000 troubleshooters and then click Hardware In the Hardware Troubleshooter list click need to resolve a hardware conflict on my computer and then
58. ll calendar dates with available restore points appear in bold 4 Select a restore point and then click Next If a calendar date has only one restore point then that restore point is automatically selected If two or more restore points are available click the restore point that you want to use NOTICE Save and close all open files and close all open programs Do not alter open or delete any files or programs until the system restoration is complete 5 Click Next click OK in Windows Me The Restoration Complete screen appears the Restoration in Progress screen in Windows Me after System Restore completes collecting data and then the computer automatically restarts 6 After the computer restarts click OK To change the restore point you can either repeat the steps using a different restore point or you can undo the restoration Undoing the Last System Restore NOTICE Before undoing the last system restore save and close all open files and close all open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs Programs in Windows Me gt Accessories gt System Tools and then click System Restore 2 Select Undo my last restoration and click Next NOTICE Save and close all open files and close all open programs Do not alter open or delete any files or programs until the system restoration is complete 3 Click
59. lose the computer cover 14 Connect your computer and devices to their electrical outlets and turn them on NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer 15 Install any drivers required for the drive as described in the documentation that came with the drive Replacing the Microprocessor A CAUTION Before you begin any of the procedures in this section follow the safety instructions in Safety Instructions 1 Shut down the computer 2 Turn off any attached devices and disconnect them from their electrical outlets NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack 3 Disconnect the power cable from your computer and then press the power button to ground the system board 4 Open the computer cover 5 Disconnect the cooling fan power cable from the FAN2 connector on the system board 6 Disconnect the 12 VDC P2 DC power cable from the J5C1 connector on the system board 7 Lift up the airflow shroud Sei EEEET sees YYYY FIIIIITITYI YYYY YY as RTT rrrevyyyrrre 2 WIIIIIITFIIT f TIT ITTTTTT Of TIFFA amp VIFIFFIVIIIA F saszeTrTT11I77 F sarras amp veverevesvee amp P IIIIIIIIITTTT saerrrrrrrrr vererry g 8 For each of the metal securing clips that secure the heat sink to the microprocessor press down on th
60. m setup program Check the interface cable at both ends Error in the DMA controller on the system board The keyboard or system board may need to be replaced BIOS cannot communicate with the floppy drive or Ensure that the floppy drive or the hard drive is installed correctly in the hard drive controller computer and defined correctly in the system setup program Check the interface cable at both ends Interrupt channel on the system board failed the The keyboard or system board may need to be replaced POST The operating system cannot be located on drive A Enter the system setup program and confirm that drive A or drive C is or drive C properly identified The BIOS has detected a stuck key Make sure that nothing is resting on the keyboard if a key appears to be stuck carefully pry it up If the problem persists you may need to replace the keyboard An error occurred with the keyboard connector Make sure that nothing is resting on the keyboard if a key appears to be stuck carefully pry it up If the problem persists you may need to replace the keyboard The operating system cannot be located on drive A Enter the system setup program and confirm that drive A or drive C is or drive C properly identified Back to Contents Page Documentation Dell Dimension 8200 Printed Documentation Online Documentation Printed Documentation HINT You must right click the link for a portable document format PDF fi
61. maintain websites with information that may help you to solve the problem A program stops responding End the program 1 Simultaneously press lt Ctrl gt lt Shift gt lt Esc gt 2 In Windows XP and Windows 2000 click Task Manager click the Applications tab and then select the program that is no longer responding In Windows Me just select the program that is no longer responding 3 Click End Task A program error causes the computer to lock up K HI NT ScanDisk may run when you restart the computer Follow the instructions on the screen Turn the computer off If your computer locks up and you are unable to get a response by pressing a key on your keyboard or moving your mouse press the power button for at least 8 to 10 seconds until the computer turns off Then press the power button again to turn on the computer You might lose data if you are unable to perform a Microsoft Windows shutdown A solid blue screen appears K HI NT ScanDisk may run when you restart the computer Follow the instructions on the screen Turn the computer off If your computer locks up and you are unable to get a response by pressing a key on your keyboard or moving your mouse press the power button for at least 8 to 10 seconds until the computer turns off Then press the power button again to turn on the computer The solid blue screen appears because you were not able to perform a proper Windows shutdown You might lose data if
62. nd while pulling up on the top of the cover with the other hand c Hold the bottom of the computer with one hand and then pull open the cover with the other hand Adding Cards computer cover drive cables SO power cables i fan shroud power supply hard drive filler brackets for empty system board card cage slots 4 Depending on the types of drives installed in your computer the cover may not open as widely as shown in the figure A CAUTION Before you begin any of the procedures in this section follow the safety instructions in Safety Instructions A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover 1 Shut down the computer 2 Turn off any attached devices and disconnect them from their electrical outlets NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack 3 Disconnect the power cable from your computer and then press the power button to ground the system board 4 Open the computer cover 5 To raise the securing lever press the tab until it is free from the latch and then lift the lever 6 Insert the card into the connector card card bracket slot connector securing lever system board 7 Ensure that the card is fully seated in the connector not fully seated fully seated bracket caught outside of slot bracket wi
63. nector Doing so may cause the computer to unexpectedly reboot K HINT If you attach a USB device that was not included in your original computer order you may need to install a specific driver to make the device work Check the documentation that came with the device or contact the USB device manufacturer for more information For quick connections Dell recommends using the front USB connectors for USB devices such as digital cameras gaming controllers and scanners Use the back panel USB connectors for USB mouse and keyboard connections Line Out J ack Use the green line out jack available on computers with integrated sound to attach headphones and most speakers with integrated amplifiers On computers with a sound card the line out jack is on the card Line In J ack Use the blue line in jack available on computers with integrated sound to attach a record playback device such as a cassette player CD player or VCR On computers with a sound card the line in jack is on the card Microphone J ack Use the pink microphone jack available on computers with integrated sound to attach a personal computer microphone for voice or musical input into a sound or telephony program On computers with a sound card the microphone jack is on the card Video Connector Plug the cable from your monitor into the blue video connector Back to Contents Page Back to Contents Page Dell Dimension 8200 Hints Notices and Cautio
64. need this information if you ever reinstall Windows USB Connectors NOTICE This computer supports the use of a USB hub However do not connect two or more USB hubs to a USB connector Doing so may cause the computer to unexpectedly reboot 4 HINT If you attach a USB device that was not included in your original computer order you may need to install a specific driver to make the device work Check the documentation that came with the device or contact the USB device manufacturer for more information For quick connections Dell recommends using the front USB connectors for USB devices such as digital cameras gaming controllers and scanners Use the back panel USB connectors for USB mouse and keyboard connections Headphone J ack Use the headphone jack to attach headphones and most speakers for listening to all sounds in your computer including your CD player and system sounds such as beeps Service Tag E HINT Express Service may not be available in some countries This label lists your computer s service tag and your Express Service Code if applicable If you call Dell technical support use your Express Service Code to route the call directly to the correct support personnel The Dell technical support staff will ask for your service tag Back View power connector voltage selection switch parallel connector ERRNERIH eeereecere serial connector miasan seuh A oa mn oa ma ma a m a a m rrrrrrrrrrr Perrrrrrrrr D
65. ng Recovery mode from BIOS failure Microprocessor has failed a BIOS test Memory failed to be sized or enabled Memory modules are detected but a memory configuration or compatibility error exists No memory modules are detected PCI bus failure has occurred Video controller failed to initialize or respond Make sure that the computer is connected to a known working electrical outlet and then check whether the front panel power light on the power button is on or off If the power light is off check the power supply If the problem persists see Contacting Dell in the Solutions Guide for instructions on obtaining technical assistance See Safety Instructions and then remove all cards If the computer still does not start see Contacting Dell in the Solutions Guide for instructions on obtaining technical assistance Set the configuration jumper to Maintenance mode and restart the computer Exit and save changes in the system setup program Turn off the computer and reset the configuration jumper to Normal mode and then restart the computer See Safety Instructions and then remove all cards and restart the computer to determine if a resource conflict exists If conflict exists see Resolving Software and Hardware Incompatibilities If the problem persists see Contacting Dell in the Solutions Guide for instructions on obtaining technical assistance Set the configuration jumper to Maintenance mode and res
66. nnect the power cable from your computer and then press the power button to ground the system board 4 Unpack the drive and prepare it for installation See the documentation that came with the drive to ensure that the drive is set up for your computer HINT Two sets of rails are attached to the inside of the computer cover Use the two longer rails on 5 25 inch drives Use the shorter rails on 3 5 inch drives Rails for a second hard drive are attached inside the hard drive bay 5 Remove the two longer green plastic rails from the inside of the computer cover To remove the rails gently ease the rails up and out 6 Attach the rails to the drive using the screws supplied with the drive Ensure that the rail tabs are positioned at the back of the drive 7 Open the computer cover 8 To remove the drive bay cover panel carefully press the panel out from the inside of the computer remove front panel insert through here securing tabs 4 front panel insert securing tab drive bay cover panel 9 Gently slide the drive into the bay until you hear a click rail tabs 2 drive 10 Connect a power cable to the drive See the documentation that came with the drive for instructions on connecting a drive cable to the drive and system board HINT Your computer uses cable select drive cables This means that the device connected to the end connector of the drive cable is the master device and the dev
67. npainted metal surface on the chassis such as the metal around the card slot openings at the back of the computer before touching anything inside your computer While you work periodically touch an unpainted metal surface on the computer chassis to dissipate any static electricity that might harm internal components Disconnect your computer and devices including the monitor from their electrical outlets Also disconnect any telephone or telecommunication lines from the computer Doing so reduces the potential for personal injury or shock Disconnect the power cable to your computer and then press the power button to ground the system board In addition take note of these safety guidelines when appropriate When you disconnect a cable pull on its connector or on its strain relief loop not on the cable itself Some cables have a connector with locking tabs if you are disconnecting this type of cable press in on the locking tabs before disconnecting the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a microprocessor chip by its edges not by its pins CAUTI ON There is a danger of a new battery exploding if it is incorr
68. ns Abbreviations and Acronyms Hints Notices and Cautions K HINT A HINT indicates important information that helps you make better use of your computer NOTI CE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates a potential for property damage personal injury or death Abbreviations and Acronyms For a complete list of abbreviations and acronyms see the Tell Me How help file Information in this document is subject to change without notice 2001 2002 Dell Computer Corporation All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden Trademarks used in this text Dell the DELL logo and Dimension are trademarks of Dell Computer Corporation Intel and Pentium are registered trademarks of Intel Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Adobe is a trademark of Adobe Systems Incorporated Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovisi
69. nse Agreement screen and then press lt F8 gt to continue When the Windows 2000 Professional Setup screen appears use the arrow keys to select the Windows 2000 partition option that you want To continue press the key specified in the partition option that you chose When the Windows 2000 Professional Setup screen reappears use the arrow keys to select the type of filing system that you want Windows 2000 to use and then press lt Enter gt 9 Press lt Enter gt again to restart your computer 10 Click Next when the Welcome to the Windows 2000 Setup Wizard screen appears 11 When the Regional Settings screen appears select the settings for your locale and then click Next 12 Enter your name and organization in the Personalize Your Software screen and then click Next 13 Type the Windows product key in the fields provided and then click Next The product key is the bar code number found on the Microsoft Windows label which is located behind the front panel connector door as shown on the START HERE sheet for your computer 14 When the Computer Name and Administrator Password screen appears enter a name for your computer and a password if desired Then click Next 15 Enter the date and time in the Date and Time Settings screen and then click Next Windows 2000 now begins to install its components and configure the computer 16 When the Completing the Windows 2000 Setup Wizard screen appears remove the CD from the drive and th
70. nter a name for your computer and a password when the Computer Name and Administrator Password window appears and then click Next If you have a modem installed and the Modem Dialing I nformation screen appears enter the requested information and then click Next Enter the date time and time zone in the Date and Time Settings window and then click Next If you have a network card in your computer select the appropriate network settings If you do not have a network card this option does not appear Windows XP begins to install its components and configure the computer The computer automatically restarts When the Welcome to Microsoft screen appears click the green arrow icon at the bottom of the screen to continue Follow the on screen directions to finish Remove the CD from the drive Reinstall the appropriate drivers See Reinstalling Drivers Reinstall your virus protection software Reinstalling Windows Me Before reinstalling the Windows Me operating system to correct a problem try correcting the problem by performing a System Restore 2 3 NOTI CE The Operating System CD provides options for reinstalling your Windows Me operating system The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive Therefore Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative NOTI
71. ny of the following characters lt gt Do not use these characters in filenames Not enough memory or resources Close some programs and try again You have too many programs open Close all windows and open the program that you want to use In some cases you might have to restart your computer to restore computer resources If so try running the program that you want to use first The file being copied is too large for the destination drive The file that you are trying to copy is too large to fit on the disk Try copying the file to a blank disk or use a larger capacity disk A required DLL file was not found The program that you are trying to open is missing an essential file To remove and then reinstall the program Windows XP Click the Start button Click Control Panel Click Add or Remove Programs Select the program you want to remove Click the Change or Remove Program icon See the program documentation for installation instructions Windows Me and Windows 2000 Click the Start button point to Settings and then click Control Panel Double click the Add Remove Programs icon Select the program that you want to remove Click Add Remove click Change Remove in Windows 2000 and follow the prompts on the screen See the program documentation for installation instructions General Program Problems A program crashes See the software documentation Many software manufacturers
72. on Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited May 2002 Rev A06 Back to Contents Page
73. out If the card is difficult to remove gently ease the card back and forth to remove it from the connector card securing lever slot connector ie x board my filler bracket in empty card slot opening HINT Installing filler brackets over empty card slot openings is necessary to maintain Federal Communications Commission FCC certification of the computer The brackets also keep dust and dirt out of your computer 8 If you are not replacing the card install a filler bracket in the empty card slot opening If you are adding a card see Adding Cards 9 Lower the securing lever 10 Close the computer cover 11 Connect your computer and devices to their electrical outlets and turn them on NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer Adding Memory A CAUTION Before you begin any of the procedures in this section follow the safety instructions in Safety Instructions You can increase your computer memory by installing memory modules on the system board For information on the type of memory supported by your computer see Memory in Technical Specifications RDRAM Overview NOTICE If you remove your original memory modules from the computer during a memory upgrade keep them separate from any new modules that you may have even if the new modules were purchased from Dell Your original memory modules must be installed as
74. ower on The default is Disabled Remote Wake Up Allows remote Wake on LAN Dell does not support Wake on LAN in S3 or S5 Suspend Modes on this Dimension computer The default is Off The following table shows CPU Information option information Keyboard Numlock Turns the Keyboard NumLock option on and off The default is On Function The following table shows Integrated Devices Legacy Select Options information IDE Drive Interface Sets the IDE drive interface options The default is Auto The following table shows System Security option information Function Password Locks and unlocks the password option The default is Unlocked Status System Enables and disables the system password The default is Disabled Password Setup Enables and disables the setup password The default is Disabled Password PXE BIS Specifies how the computer will respond to boot integrity services authentication requests when no certificate has been installed When set Default Policy to Deny the default this request is rejected The request is accepted when set to Accept Dell does not support Wake on LAN or PXE on this Dimension computer and cannot assist you with debugging a Wake on LAN or a PXE failure those features are enabled only for your convenience Clearing Forgotten Passwords A CAUTION Before you begin any of the procedures in this section follow the safety instructions in Safety Instructions
75. rom the computer 9 Reinstall the front I O panel by reversing steps 5 through 7 10 Close the computer cover 11 Connect your computer and devices to their electrical outlets and turn them on NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer Replacing the Power Supply Removing the Power Supply A CAUTION Before you begin any of the procedures in this section follow the safety instructions in Safety Instructions 1 Shut down the computer 2 Turn off any attached devices and disconnect them from their electrical outlets NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack 3 Disconnect the power cable from your computer and then press the power button to ground the system board 4 Open the computer cover 5 Be sure the AC power cable is disconnected from the back of the power supply Then disconnect the DC power cables from the system board and the drives DC power cables Vad screws 2 VIITIVIIVIT push button PFIFIIVIFIFVIF AC power connector Note the routing of the DC power cables underneath the tabs in the computer frame as you remove them from the system board and drives It is important to route these cables properly when you replace them to prevent them from being pinched or crimped 6 Remove the two screws that secure
76. s Some speaker systems have self contained diagnostics See the speaker documentation for diagnostics instructions Eliminate possible interference Turn off nearby fans fluorescent lights or halogen lamps to check for interference Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Reinstall the Sound audio driver See Reinstalling Drivers Check for interrupt request conflicts See Resolving Software and Hardware Incompatibilities Printer Problems HINT If you need technical assistance for your printer call the printer s manufacturer see the documentation that came with the printer for the correct phone number Dell does not cover the printer s warranty If you cannot print to a parallel port printer Verify the printer cable connections Ensure that the printer cable is connected as described in Connecting a Printer in the Dell Solutions Guide Ensure that the printer is turned on See the documentation supplied with the printer Verify that the printer is recognized by Windows Windows XP Click the Start button Click Control Panel Click Printers and Other Hardware Click View installed printers or fax printers If the printer is listed right click the printer icon Click Properties and then select the Ports tab Ensure that the Print to the following port s setting is LPT1 Printer Port Windows Me and Windows 2
77. s for the same modem or modems listed that are not installed delete the entries and restart the computer Click the Diagnostics tab Click the COM port for your modem Click More Info to verify that the modem is communicating with Windows vie If all commands receive responses the modem is operating properly Windows 2000 1 Click the Start button point to Settings and click Control Panel 2 Inthe Control Panel double click Phone and Modem Options If there are multiple entries for the same modem or modems listed that are not installed delete the entries and restart the computer 3 Click the Modems tab 4 Click the COM port for your modem 5 Click the Properties button 6 Click the Diagnostics tab to verify that the modem is communicating with Windows If all commands receive responses the modem is operating properly Be sure that you have subscribed to an I nternet service provider Contact an Internet service provider to subscribe Check for interrupt request conflicts See Resolving Software and Hardware Incompatibilities Mouse Problems Connect a USB mouse only to the USB connectors on the back of the computer The USB connectors on the front of the computer are intended only for devices such as digital cameras and gaming joysticks Connecting a USB mouse to the front of the computer may cause erratic operation and an error message may appear when the computer is turned on or restarted If you connec
78. s of beeps or beep code that identifies the problem The POST beep codes are listed below Possible Cause Corrective Action A memory refresh failure occurred Reseat the memory modules Memory parity cannot be reset Reseat the memory modules A failure occurred in the first 64 KB of memory Reseat the memory modules The system timer is not operational See Contacting Dell in the Solutions Guide for instructions on obtaining technical assistance 8042 Gate A20 cannot be toggled See Contacting Dell in the Solutions Guide for instructions on obtaining technical assistance An exception interrupt error occurred See Contacting Dell in the Solutions Guide for instructions on obtaining technical assistance A read write error occurred in the display See Contacting Dell in the Solutions Guide for instructions on obtaining technical memory assistance A CMOS shutdown register test error occurred See Contacting Dell in the Solutions Guide for instructions on obtaining technical assistance An invalid BIOS is installed See Contacting Dell in the Solutions Guide for instructions on obtaining technical assistance System Messages Message Possible Cause Corrective Action 8042 Gate A20 error The keyboard controller failed its test If you receive this message after making changes in the system setup program enter the program and restore the original value s Address Line Short Error in the address decoding circuitr
79. securing clips snap into the cutouts at each end of the module 9 Close the computer cover 10 Connect your computer and devices to their electrical outlets and turn them on NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer 11 Right click the My Computer icon and then click Properties 12 Click the General tab 13 To verify that the memory is installed correctly check the amount of memory RAM listed Replacing an AGP Card A CAUTION Before you begin any of the procedures in this section follow the safety instructions in Safety Instructions 1 Shut down the computer 2 Turn off any attached devices and disconnect them from their electrical outlets NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack 3 Disconnect the power cable from your computer and then press the power button to ground the system board 4 Open the computer cover 5 Press the card clip lever on the side of the AGP card to release the card from the slot connector and remove the card card securing lever slot connector rs system board filler bracket in empty card slot opening SAT 6 To replace the AGP card gently press it down into the slot connector until it clicks into place Press the card clip lever while inserting the card into the slot connector card securing lev
80. settings of the replacement system board Set the jumper on the replacement system board so it is identical to the one on the existing board 3 Orient the replacement board by aligning the notches on the bottom to the tabs on the computer floor 4 Slide the board toward the back of the computer until it clicks into place 5 Replace the shipping screw if needed The shipping screw is included for shipping purposes only it is not needed for normal computer operation 6 Replace any components and cables that you removed from the system board 7 Close the computer cover 8 Connect your computer and devices to their electrical outlets and turn them on NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer Closing the Computer Cover 1 Ensure that all cables are connected and fold cables out of the way Gently pull the power cables toward you so that they do not get caught underneath the drives 2 Ensure that no tools or extra parts are left inside the computer 3 Close the cover a Pivot the cover down b Press down on the right side of the cover until it closes c Press down on the left side of the cover until it closes d Ensure that both sides of the cover are locked If not repeat step 3 NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer 4 Connect your computer and devices
81. tart the computer Exit and save changes in the system setup program Turn off the computer and reset the configuration jumper to Normal mode and then restart the computer See Safety Instructions and then remove all cards and restart the computer to determine if a resource conflict exists If conflict exists see Resolving Software and Hardware Incompatibilities If the problem persists see Contacting Dell in the Solutions Guide for instructions on obtaining technical assistance If the problem persists see Contacting Dell in the Solutions Guide for instructions on obtaining technical assistance Reseat the memory modules If the problem persists see Contacting Dell in the Solutions Guide for instructions on obtaining technical assistance Be sure that there are no special memory module memory connector placement requirements Verify that the memory modules that you are installing are compatible with the computer If the problem persists see Contacting Dell in the Dell Owner s Manual for instructions on obtaining technical assistance Reseat all memory modules and then restart the computer To eliminate the possibility of a faulty memory connector remove all memory modules reinstall one memory module if the computer supports a single module and then restart the computer If the computer starts normally move the memory module to a different connector and restart the computer Continue until you have identified a
82. ted the mouse before turning on the computer reconnect the mouse cable Press lt Ctrl gt lt Esc gt to display the Start menu In Windows XP type u press the keyboard arrow keys to highlight Shut down or Turn Off and then press lt Enter gt In Windows Me and Windows 2000 press the keyboard arrow keys to highlight Shut Down and then press lt Enter gt After the computer turns off reconnect the mouse cable as shown on the START HERE sheet for your computer Start the computer If you connected the mouse after turning on the computer remove the power cable and then reconnect the mouse cable If the mouse is connected after the power is turned on the mouse will appear to be nonfunctional To make the mouse function properly While your computer is on remove the power cable from the back of the computer Connect the mouse to the computer Reconnect the power cable Turn on your computer Pressing the power button does not clear the computer s settings and does not restore mouse functionality Check the mouse settings Windows XP 1 Click the Start button click Control Panel and then click Printers and Other Hardware 2 Click Mouse 3 Try adjusting the settings Windows Me and Windows 2000 1 Click the Start button point to Settings and then click Control Panel 2 Double click the Mouse icon 3 Try adjusting the settings Check for interrupt request conflicts See Resolving Software and Hardware ncompatibil
83. the appropriate guide from the list Sometimes you can fix a device problem by reinstalling its driver 1 From the Windows desktop insert the Dell Dimension ResourceCD into the CD or DVD drive If this is your first time to use the ResourceCD go to step 2 If not go to step 5 2 When the ResourceCD Installation program starts follow the prompts on the screen 3 When the InstallShield Wizard Complete window appears remove the ResourceCD and click Finish to restart the computer 4 When you see the Windows desktop reinsert the ResourceCD into the CD or DVD drive 5 At the Welcome Dell System Owner screen click Next HINT The ResourceCD displays drivers only for hardware that Dell installed at the time of purchase If you installed any additional hardware those drivers may not be displayed by the ResourceCD If those drivers are not displayed exit the ResourceCD program and refer to the documentation and drivers that came with that product A message appears that says the ResourceCD is detecting hardware in your computer The drivers that are used by your computer are automatically displayed in the My Drivers The ResourceCD has identified these components in your system window 6 Click the driver that you want to reinstall and follow the instructions on the screen If a particular driver is not listed then that driver is not required by your operating system To view other contents on the ResourceCD 1 Verify that your computer
84. the power supply to the back of the computer 7 Press the PUSH button located on the floor of the computer frame 8 Slide the power supply toward the front of the system approximately 1 inch 9 Lift the power supply up and out of the computer Replacing the Power Supply 1 Slide the power supply into place 2 Replace the two screws that secure the power supply to the back of the computer frame 3 Reconnect the DC power cables 4 Close the computer cover 5 Connect your computer and devices to their electrical outlets and turn them on NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer Replacing the System Board Dimension 8200 System Board Types This computer supports two types of system boards a one piece system board and a two piece riser system board The one piece system board contains all four PCI slots The two piece riser system board uses a riser extension that contains card slots PCI3 and PCI4 The riser extension attaches to the riser system board at the brown RISER connector on the riser extension Both types of system boards perform identically and are removed and reinstalled the same way into the computer brownRISER connector riser extension one piece system board To attach the riser extension to the riser system board 1 Align the two metal clips on the riser extension with the two slots on the metal base of the riser s
85. thin slot 8 Lower the plastic securing lever 9 Connect any cables that should be attached to the card See the documentation that came with the card for information about the card cable connections 10 Close the computer cover 11 Connect your computer and devices to their electrical outlets and turn them on NOTICE To connect a network cable first plug the cable into the network wall jack and then plug it into the computer 12 Install any drivers required for the card as described in the documentation that came with the card Removing Cards A CAUTION Before you begin any of the procedures in this section follow the safety instructions in Safety Instructions 1 Shut down the computer 2 Turn off any attached devices and disconnect them from their electrical outlets NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack 3 Disconnect the power cable from your computer and then press the power button to ground the system board 4 Open the computer cover 5 If necessary disconnect any cables connected to the card 6 To raise the securing lever press the tab until it is free from the latch and then lift the lever securing lever card bracket X ZL ANONO WNN RENNIN a PAA ie ESRR NRSR SONA 7 aye 8 8 A WON SSX 9 Ti 7 To remove the card grasp the card by the top corners and lift it
86. to electrical outlets and turn them on After you open and close the cover the chassis intrusion detector if enabled causes the following message to appear on the screen at the next computer start up ALERT Cover was previously removed 5 Reset the chassis intrusion detector by changing Chassis Intrusion to Enabled or Enabled Silent K Hint If a setup password has been assigned by someone else contact your network administrator for information on resetting the chassis intrusion detector Back to Contents Page Back to Contents Page Solving Problems Dell Dimension 8200 Microsoft Windows Error Messages General Program Problems Internet Connection Problems Accessing Help Files Power Problems Start Up Error Messages Video and Monitor Problems Sound and Speaker Problems Printer Problems E Mail Problems Resolving Other Technical Problems Reinstalling Drivers Resolving Software and Hardware Incompatibilities Using System Restore Reinstalling Windows XP Reinstalling Windows Me Reinstalling Windows 2000 Scanner Problems Modem Problems Mouse Problems Keyboard Problems Drive Problems Network Problems Accessing Help Files To access the Tell Me How help file Microsoft Windows XP 1 Click the Start button and then click Help and Support 2 Click User and system guides and then click User s guides 3 Click Tell Me How Windows Millennium Edition Me and Windows 2000 Click
87. ugs or remove the grounding prong from a cable If you must use an extension cable use a 3 wire cable with properly grounded plugs To help protect your computer from sudden transient increases and decreases in electrical power use a Surge suppressor line conditioner or uninterruptible power supply UPS Be sure nothing rests on your computer s cables and that the cables are not located where they can be stepped on or tripped over Do not push any objects into the openings of your computer Doing so can cause fire or electric shock by shorting out interior components Keep your computer away from radiators and heat sources Also do not block cooling vents Avoid placing loose papers underneath your computer do not place your computer in a closed in wall unit or on a bed sofa or rug When Working Inside Your Computer Before you open the computer cover perform the following steps in the sequence indicated 1 5 CAUTI ON Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty NOTI CE To help avoid possible damage to the system board wait 5 seconds after turning off the computer before removing a component from the system board or disconnecting a device from the computer Perform an orderly computer shutdown using the operating system menu Turn off your computer and any devices Ground yourself by touching an u
88. up program Boot menu change the boot sequence back to the original boot sequence Then exit the system setup program Reinstalling Windows 2000 NOTI CE The Operating System CD provides options for reinstalling your Windows 2000 operating system The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive Therefore Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative NOTI CE To prevent conflicts with Windows 2000 you must disable any virus protection software installed on your computer before you reinstall Windows 2000 Insert the Operating System CD into the CD or DVD drive Close any program or utility that may start to run after you insert the CD into the drive HI NT The CD that you need to place in your CD or DVD drive is titled Operating System Turn off the computer and then turn the computer on again When the blue Dell logo appears press lt F12 gt immediately If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down the computer and try again Use the arrow keys to select the CD ROM option and then press lt Enter gt When the Windows 2000 Setup screen appears ensure that the To setup Win2000 now press ENTER option is highlighted Then press lt Enter gt Read the information in the Lice
89. uter with the PSWD jumper installed reenables the password feature Back to Contents Page Back to Contents Page Technical Overview Dell Dimension 8200 Internal View System Board Connectors and Sockets Socketed Microprocessor Power Supply DC Power Connectors IDE Interface Cable Connections for Dell I nstalled Drives Placement of Dell I nstalled Cards Internal View A CAUTION Before you begin any of the procedures in this section read Safety nstructions NOTICE Be careful when opening the computer cover to ensure that you do not inadvertently disconnect cables from the system board power supply hard drive filler brackets for empty card cage slots 4 Depending on the types of drives installed in your computer the cover may not open as widely as shown In the figure System Board Connectors and Sockets This computer supports two types of system boards a one piece system board shown in the illustration and a two piece riser system board CD drive connector front panel switch connector FNT PNL floppy drive IDE SEC connector FLOPPY battery socket rt peas connector BATTERY password jumper PSWD main power connector MAIN POWER configuration memory module jumper CLR CM connectors RIMM4 J7C1 pai connector FAN2 oP PCI card memory module i connectors connectors PCI1 PC14 RIMM RIMM2 microprocessor comector JE2Z
90. y in the Reseat the memory modules memory C Drive Error The hard drive is not working or is not configured Ensure that the drive is installed correctly in the computer and defined correctly correctly in the system setup program C Drive Failure See Contacting Dell in the Solutions Guide for instructions on obtaining technical assistance Cache Memory Bad Do Cache memory is not operating Not Enable Cache CH 2 Timer Error CMOS Battery State Low CMOS Checksum Failure CMOS System Options Not Set CMOS Display Type Mismatch CMOS Memory Size Mismatch CMOS Time and Date Not Set Diskette Boot Failure DMA Error DMA 1 Error DMA 2 Error FDD Controller Failure T DD Controller Failure INTR1 Error INTR2 Error Invalid Boot Diskette Keyboard Error KB Interface Error No ROM Basic Back to Contents Page An error is occurring on the timer on the system See Contacting Dell in the Solutions Guide for instructions on obtaining board technical assistance The system configuration information in the system Enter the system setup program and verify the system configuration then setup program is incorrect or the battery charge restart the computer may be low Drive A or B is present but has failed the BIOS POST Ensure that the drive is installed correctly in the computer and defined correctly in the syste
91. ypical is selected and then click Next Specify a computer name workgroup and computer description if desired and then click Next Select a country in the Country Region window and then click Next Specify a time zone in the Establish Time Zone window and then click Next Click Finish Windows Setup installs necessary files and then restarts the computer Select Boot From Hard Drive and then press lt Enter gt In the User Information window type your name and if applicable company name and then click Next The Name field must be completed the Company Name field is optional The License Agreement window appears Click I accept the Agreement and then click Next Type the Windows product key in the fields provided and then click Next The product key is the bar code number found on the Microsoft Windows label which is located behind the front panel connector door as shown on the START HERE sheet for your computer Click Finish Windows Setup installs additional files and then restarts the computer Select Boot From Hard Drive and then press lt Enter gt Windows Setup installs additional files and then restarts the computer Select Boot From Hard Drive and then press lt Enter gt Enter a password in the Enter Network Password window if desired and then click Next Remove the CD from the CD or DVD drive Enter the system setup program as directed by a Dell technical support representative In the system set
92. ys two 3 5 inch bays Internally accessible two bays for 1 inch high IDE hard drives ATA 66 or ATA 100 Ultra DMA hard drive CD drive Zip drive DVD drive and CD RW drive Ports and Connectors Externally accessible Serial 9 pin connector 16550C compatible Parallel 25 hole connector bidirectional Headphone front panel miniature jack Audiot three miniature jacks for line in line out and microphone Internally accessible Primary IDE channel 40 pin connector on PCI local bus Secondary IDE channel 40 pin connector on PCI local bus Floppy drive 34 pin connector 1 Present only on computers with integrated audio capabilities Audio controller Analog Devices AD1885 AC97 Codec 2 Present only on computers with integrated audio capabilities Video controller AGP 4X Controls and Lights Power control push button Diagnostic code lights four bicolor amber and green located on back panel Power DC power supply Wattage 250 W Heat dissipation 534 BTU fully loaded computer without monitor Voltage switch selectable 90 to 135 V at 60 Hz 180 to 265 V at 50 Hz on back panel 100 V at 50 to 60 Hz for Japanese computers Backup battery 3 V CR2032 coin cell Physical Height x Width x Depth 42 5 x 18 1 x 44 7 cm 16 7 x 7 13 x 17 6 inches Weight 12 7 kg 28 Ib Environmental Temperature Operating 10 to 35 C 50 to 95 F 3 Storage 40 to 65 C 40 to 1490F
93. ystem board 2 Align the brown RISER connector on the riser extension with the pad connectors on the riser system board 3 Gently press the two pieces together until their edges are flush clips 2 slots 2 brown RISER connector pad connectors LETT TET Removing the System Board A CAUTION Before you begin any of the procedures in this section follow the safety instructions in Safety Instructions 1 Shut down the computer 2 Turn off any attached devices and disconnect them from their electrical outlets NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack 3 Disconnect the power cable from your computer and then press the power button to ground the system board 4 Open the computer cover NOTICE The system board and the metal tray are attached and are removed as one piece 5 Remove or move any components that restrict access to the system board 6 Disconnect all cables from the system board Before you remove the existing system board visually compare the replacement system board to the existing system board to make sure that you have the correct part Note that the one piece system board and the two piece riser system board are interchangeable 7 Remove the shipping screw NOTICE Release the front tab on the one piece system board before you remove the system board For the two piece system board rele

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