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Dell 1U919 Personal Computer User Manual

1. 103 Inside View of YourComputer 105 System Board Components 106 Power Supply DC Connector Pin Assignments 108 Memory 2 2 4 eb Be ae 6 ES GE Se a 111 Memory Installation Guidelines 112 Installing Memory 113 Removing Memory 115 Cards 2 02 3 card ae LAM oo and eet Sa aS 115 PCI and PCI ExpressCards 116 Bezels sc ea eee a eee Bat wesley We AE E 123 Removing the Bezel 123 Replacing the Bezel 125 Dives miee na Ji ade ee Men dae ree aed 126 Recommended Drive Cable Connections 127 Connecting Drive Cables 127 Drive Interface Connectors 127 Connecting and Disconnecting Drive Cables 128 Hard Drives 2 2000 128 Floppy Drive 2 2000 134 Media CardReader 140 OpticalDrive 00 143 Contents Power Supply Replacing the Power Supply WO PANnGl ss cece se etek Seeder ate aay Bae acs Removing the I O Panel Installing the 1 0 Panel ProcessorFan 005 Removing the Processor Fan Heat Sink Assembly o aranan 2 enacts atthe dead amp Installing the Processor Fan Heat Sink Assembly 2 0 2 0000 eee ProGesSOMs s oe kote teed Ae oe og E A ae 8 Removing the Processor Installing the Processor
2. Media Type Read Write Rewritable CD R Yes Yes No CD RW Yes Yes Yes DVD Writable Drives Media Type Read Write Rewritable CD R Yes Yes No CD RW Yes Yes Yes DVD R Yes Yes No DVD R Yes Yes No DVD RW Yes Yes Yes DVD RW Yes Yes Yes DVD R DL Yes Yes No DVD R DL Maybe No No DVD RAM Maybe No No Helpful Tips 30 After you start Roxio Creator Plus and open a Creator project you can use Microsoft Windows Explorer to drag and drop files to a CD R or CD RW Use CD Rs to burn music CDs that you want to play in regular stereos CD RWs may not play in many home or car stereos You cannot create audio DVDs with Roxio Creator Plus Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed Commercially available DVD players used in home theater systems may not support all available DVD formats For a list of formats supported by your DVD player see the documentation provided with your DVD player or contact the manufacturer Setting Up and Using Your Computer Do not burn a blank CD R or CD RW to its maximum capacity for example do not copy a 650 MB file to a blank 650 MB CD The CD RW drive needs 1 2 MB of blank space to finalize the recording Use a blank CD RW to practice CD recording until you are familiar with CD recording techniques If you make a mistake you can erase the data on the CD RW and try again You can also use blank CD RWs to test music file projects
3. 3 Remove the processor fan heat sink assembly from the computer see Removing the Processor Fan Heat Sink Assembly on page 156 NOTICE Unless a new heat sink is required for the new processor reuse the original heat sink assembly when you replace the processor 4 At the processor place your finger upon the hook end of the release lever then push down and out to release it from the tab that secures it 158 Removing and Installing Parts 4 1 processor cover 2 processor 3 socket 4 release lever NOTICE When replacing the processor do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket 5 Gently remove the processor from the socket Leave the release lever extended in the release position so that the socket is ready for the new processor Installing the Processor NOTICE Ground yourself by touching an unpainted metal surface on the back of the computer Removing and Installing Parts 159 K NOTICE When replacing the processor do not touch any of the pins inside the 160 socket or allow any objects to fall on the pins in the socket Follow the procedures in Before You Begin on page 101 Unpack the new processor being careful not to touch the underside of the processor NOTICE You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer If the release lev
4. Use the arrow keys to highlight the Boot Sequence menu option and press lt Enter gt to access the menu NOTE Write down your current boot sequence in case you want to restore it Press the up and down arrow keys to move through the list of devices Press the spacebar to enable or disable a device enabled devices have a checkmark Press plus or minus to move a selected device up or down the list Clearing Forgotten Passwords A CAUTION Before you begin any of the procedures in this section follow the 1 180 safety instructions located in the Product Information Guide Follow the procedures in Before You Begin on page 101 Remove the computer cover see Removing the Computer Cover on page 103 Locate the 3 pin password connector PSWD on the system board Remove the 2 pin jumper plug from pins 2 and 3 and fix it on pins and 2 Appendix 5 Wait for approximately five seconds to clear the password 6 Remove the 2 pin jumper plug from pins 1 and 2 and replace it on pins 2 and 3 to enable the password feature 7 Replace the computer cover see Replacing the Computer Cover on page 166 NOTICE To connect a network cable first plug the cable into the network device and then plug it into the computer 8 Connect your computer and devices to electrical outlets and turn them on
5. RPM revolutions per minute The number of rotations that occur per minute Hard drive speed is often measured in rpm RTC real time clock Battery powered clock on the system board that keeps the date and time after you shut down the computer RTCRST real time clock reset A jumper on the system board of some computers that can often be used for troubleshooting problems S SAS serial attached SCSI A faster serial version of the SCSI interface as opposed to the original SCSI parallel architecture SATA serial ATA A faster serial version of the ATA IDE interface ScanDisk A Microsoft utility that checks files folders and the hard disk s surface for errors ScanDisk often runs when you restart the computer after it has stopped responding SCSI small computer system interface A high speed interface used to connect devices to a computer such as hard drives CD drives printers and scanners The SCSI can connect many devices using a single controller Each device is accessed by an individual identification number on the SCSI controller bus 200 Glossary SDRAM synchronous dynamic random access memory A type of DRAM that is synchronized with the optimal clock speed of the processor serial connector An I O port often used to connect devices such as a handheld digital device or digital camera to your computer Service Tag A bar code label on your computer that
6. e Ifyou are installing or replacing a card follow the procedures in the next section e If you are removing but not replacing a card see Removing a PCI PCI Express Card on page 121 e If you are replacing a card remove the current driver for the card from the operating system Installing a PCI PCI Express Card 1 Follow the procedures in Before You Begin on page 101 2 Remove the computer cover See Removing the Computer Cover on page 103 116 Removing and Installing Parts 1 card retention bracket 2 screw Remove the screw holding the card retention bracket Lift the card retention bracket and set it aside in a secure place If you are installing a new card align the tip of a Phillips screwdriver with the slot on the break away metal plate and rotate the screwdriver outwards to break the metal plate 6 Ifyou are replacing a card that is already installed in the computer remove the card If necessary disconnect any cables connected to the card e For PCI card grasp the card by its top corners and ease it out of its connector e For PCI Express card pull the securing tab grasp the card by its top corners and then ease it out of its connector K NOTE The position of the card you are replacing may vary from the illustration Removing and Installing Parts 117 7 Prepare the card for installation See the documentation that came with the card for information on configuring the card making i
7. Clearing CMOS Settings A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide 1 Follow the procedures in Before You Begin on page 101 K NOTE The computer must be disconnected from the electrical outlet to clear the CMOS setting 2 Remove the computer cover see Removing the Computer Cover on page 103 3 Reset the current CMOS settings a Locate the 3 pin CMOS jumper CLEAR CMOS on the system board see System Board Components on page 106 b Remove the jumper plug from the CMOS jumper CLEAR CMOS pins 2 and 3 c Place the jumper plug on the CMOS jumper CLEAR CMOS pins 1 and 2 and wait approximately five seconds d Remove the jumper plug and replace it on the CMOS jumper CLEAR CMOS pins 2 and 3 4 Replace the computer cover see Replacing the Computer Cover on page 166 NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer 5 Connect your computer and devices to electrical outlets and turn them on Appendix 181 Flashing the BIOS The BIOS may require flashing when an update is available or when replacing the system board 1 2 Turn on the computer Locate the BIOS update file for your computer at the Dell Support website at support dell com Click Download Now to download the file If the Export Compliance Disclaimer window appears click Yes
8. NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device 1 Disconnect all telephone or network cables from the computer 2 Disconnect your computer and all attached devices from their electrical outlets 3 Press the power button to ground the system board A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover 4 Open the computer cover NOTICE Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Removing the Computer Cover A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover 1 Follow the procedures in Before You Begin on page 101 NOTICE Ensure that sufficient space exists to support the removed cover NOTICE Ensure that you are working on a level protected surface to avoid scratching either the computer or the surface on which it is resting 2 Lay your computer on its side with the computer cover facing up 3 Remove the two screws securing t
9. or a small arrow D DDR SDRAM double data rate SDRAM A type of SDRAM that doubles the data burst cycle improving system performance DDR2 SDRAM double data rate 2 SDRAM A type of DDR SDRAM that uses a 4 bit prefetch and other architectural changes to boost memory speed to over 400 MHz device Hardware such as a disk drive printer or keyboard that is installed in or connected to your computer device driver See driver Glossary 191 DIMM dual in line memory module A circuit board with memory chips that connects to a memory module on the system board DIN connector A round six pin connector that conforms to DIN Deutsche Industrie Norm standards it is typically used to connect PS 2 keyboard or mouse cable connectors disk striping A technique for spreading data over multiple disk drives Disk striping can speed up operations that retrieve data from disk storage Computers that use disk striping generally allow the user to select the data unit size or stripe width DMA direct memory access A channel that allows certain types of data transfer between RAM and a device to bypass the processor docking device provides port replication cable management and security features to adapt your notebook to a desktop workspace DMTF Distributed Management Task Force A consortium of hardware and software companies who develop management standards for distributed desktop
10. 1 network activity light Flashes a yellow light when the computer is transmitting or receiving network data A high volume of network traffic may make this light appear to be in a steady on state 2 network adapter connector To attach your computer to a network or broadband device connect one end of a network cable to either a network port or your network or broadband device Connect the other end of the network cable to the network adapter connector on the back panel of your computer A click indicates that the network cable has been securely attached NOTE Do not plug a telephone cable into the network connector On computers with a network connector card use the connector on the card It is recommended that you use Category 5 wiring and connectors for your network If you must use Category 3 wiring force the network speed to 10 Mbps to ensure reliable operation 3 link integrity light Green A good connection exists between a 10 100 Mbps network and the computer e Off The computer is not detecting a physical connection to the network 20 Setting Up and Using Your Computer center subwoofer connector Use the orange connector to attach a speaker to a Low Frequency Effects LFE audio channel LFE audio channel is found in digital surround sound audio schemes that carries only low frequency information of 80 Hz and below The LFE channel drives a subwoofer to provide extremely low bass e
11. I Accept this Agreement The File Download window appears Click Save this program to disk and then click OK The Save In window appears Click the down arrow to view the Save In menu select Desktop and then click Save The file downloads to your desktop Click Close when the Download Complete window appears The file icon appears on your desktop and is titled the same as the download BIOS update file Double click the file icon on the desktop and follow the on screen instructions Cleaning Your Computer A CAUTION Before you begin any of the procedures in this section follow the 182 safety instructions located in the Product Information Guide Appendix Computer Keyboard and Monitor A CAUTION Before you clean your computer disconnect the computer from the electrical outlet Clean your computer with a soft cloth dampened with water Do not use liquid or aerosol cleaners which may contain flammable substances Use a vacuum cleaner with a brush attachment to gently remove dust from the slots and holes on your computer and from between the keys on the keyboard NOTICE Do not wipe the display screen with any soap or alcohol solution Doing so may damage the antiglare coating To clean your monitor screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the monitor s antistatic coating Wipe the keyboard computer and plastic
12. If you have other telephone devices sharing the line such as an answering machine fax machine surge protector or line splitter then bypass them and use the telephone to connect the modem directly to the telephone wall jack If you are using a line that is 3 m 10 ft or more in length try a shorter one RUN THE MODEM DIAGNOSTICS TOOL Windows XP 1 Click Start All Programs Modem Helper 2 Follow the instructions on the screen to identify and resolve modem problems Modem Helper is not available on certain computers Windows Vista 1 Click Start All Programs gt Modem Diagnostic Tool 2 Follow the instructions on the screen to identify and resolve modem problems Modem diagnostics are not available on all computers Solving Problems 63 64 VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS Windows XP 1 Click Start Control Panel Printers and Other Hardware Phone and Modem Options Modems 2 Click the COM port for your modem Properties Diagnostics Query Modem to verify that the modem is communicating with Windows If all commands receive responses the modem is operating properly Windows Vista 1 Click Start e Control Panel Hardware and Sound Phone and Modem Options Modems 2 Click the COM port for your modem Properties gt Diagnostics Query Modem to verify that the modem is communicating with Windows If all commands receive responses the modem is operating properly ENSURE THAT YOU ARE CONNEC
13. NOTE Additional information may ship with your computer What Are You Looking For Find it Here e Warranty information Dell Product Information Guide e Terms and Conditions U S only e Safety instructions e Regulatory information e Ergonomics information End User License Agreement e How to set up my computer Setup Diagram See the setup diagram that came with your system Finding Information What Are You Looking For Find it Here 12 Service Tag and Express Service Code e Microsoft Windows License Label Finding Information Service Tag and Microsoft Windows License These labels are located on your computer e Use the Service Tag to identify your computer when you use support dell com or contact support e Enter the Express Service Code to direct your call when contacting support HENAN MEM ecaeeeeeene TAG 8888868 EXPRESS SERVICE CODE Windows Vista Deil theme ay AMrcrosott Fe TOLL a 2 NOTE As an increased security measure the newly designed Microsoft Windows license label incorporates a missing portion or hole to discourage removal of the label What Are You Looking For Find it Here Solutions Troubleshooting hints and tips articles from technicians and online courses frequently asked questions Community Online discussion with other Dell customers Upgrades Upgrade information for components such as memory the hard
14. No sound from speakers K NOTE The volume control in some MP3 players overrides the Windows volume setting If you have been listening to MP3 songs ensure that you did not turn the player volume down or off CHECK THE SPEAKER CABLE CONNECTIONS Ensure that the speakers are connected as shown on the setup diagram supplied with the speakers If you purchased a sound card ensure that the speakers are connected to the card ENSURE THAT THE CORRECT AUDIO SOLUTION IS ENABLED IN THE BIOS SETUP PROGRAM See System Setup on page 174 Solving Problems 71 ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON See the setup diagram supplied with the speakers If your speakers have volume controls adjust the volume bass or treble to eliminate distortion ADJUST THE WINDOWS VOLUME CONTROL Click or double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR Sound from the speakers is automatically disabled when headphones are connected to the computer s front panel headphone connector TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights or halogen lamps to check for interference REINSTALL THE SOUND DRIVER See Manually Reinstalli
15. by date and by size format The process that prepares a drive or disk for file storage When a drive or disk is formatted the existing information on it is lost FSB front side bus The data path and physical interface between the processor and RAM FTP file transfer protocol A standard Internet protocol used to exchange files between computers connected to the Internet G G gravity A measurement of weight and force GB gigabyte A measurement of data storage that equals 1024 MB 1 073 741 824 bytes When used to refer to hard drive storage the term is often rounded to 1 000 000 000 bytes GHz gigahertz A measurement of frequency that equals one thousand million Hz or one thousand MHz The speeds for computer processors buses and interfaces are often measured in GHz graphics mode A video mode that can be defined as x horizontal pixels by y vertical pixels by z colors Graphics modes can display an unlimited variety of shapes and fonts GUI graphical user interface Software that interacts with the user by means of menus windows and icons Most programs that operate on the Windows operating systems are GUIs 194 Glossary hard drive A drive that reads and writes data on a hard disk The terms hard drive and hard disk are often used interchangeably heat sink A metal plate on some processors that helps dissipate heat hibernate mode A power managemen
16. drive and the operating system Customer Care Contact information service call and order status warranty and repair information Service and support Service call status and support history service contract online discussions with technical support Reference Computer documentation details on my computer configuration product specifications and white papers Downloads Certified drivers patches and software updates Dell Support Website support dell com NOTE Select your region to view the appropriate support site NOTE Corporate government and education customers can also use the customized Dell Premier Support website at premier support dell com Desktop System Software DSS If you reinstall the operating system for your computer you should also reinstall the DSS utility DSS provides critical updates for your operating system and support for Dell 3 5 inch USB floppy drives optical drives and USB devices DSS is necessary for correct operation of your Dell computer The software automatically detects your computer and operating system and installs the updates appropriate for your configuration o download Desktop System Software 1 Go to support dell com and click Downloads 2 Enter your Service Tag or product model 3 In the Download Category drop down menu click All 4 Select the operating system and operating system language for your computer and click Submit 5 Unde
17. first plug the cable into the network device and then plug it into the computer Replace the computer cover reconnect the computer and devices to electrical outlets and then turn them on Remove the card s driver from the operating system If you removed a sound card a Enter system setup see System Setup on page 174 go to Onboard Devices and select Integrated Audio and then change the setting to On b Connect external audio devices to the audio connectors on the back panel of the computer See Back Panel Connectors on page 20 Removing and Installing Parts 12 If you removed an add in network connector a Enter system setup see System Setup on page 174 go to Onboard Devices and select Integrated NIC and then change the setting to On b Connect the network cable to the integrated connector on the back panel of the computer See Back Panel Connectors on page 20 Bezel A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover Removing the Bezel 1 Follow the procedures in Before You Begin on page 101 2 Remove the computer cover see Removing the Computer Cover on page 103 Removing and Installing Parts 123 bezel grip 3 2 bezel 3 clamp insert 3 5 back of computer bezel clamp 3
18. see Removing the Computer Cover on page 103 3 Check the documentation for the drive to verify that it is configured for your computer Slide the second hard drive into the second hard drive bay Align the screw holes in the second hard drive with the screw holes in the second hard drive bay 132 Removing and Installing Parts ono N 0O second hard drive 2 power cable 3 serial ATA data cable optional system board 5 screws 4 6 screw holes in the hard connector drive bay 4 Replace and tighten the four screws to secure the hard drive Connect the power and data cables to the drive Connect the data cable to the system board Check all cables to be certain that they are properly connected and firmly seated Replace the computer cover see Replacing the Computer Cover on page 166 Removing and Installing Parts 133 NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer 11 Connect your computer and devices to electrical outlets and then turn them on 12 See the documentation that came with the drive for instructions on installing any software required for drive operation 13 Check the system setup for drive configuration changes see Entering System Setup on page 174 Floppy Drive CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUT
19. the hard drive and then completely turning off the computer When the computer exits from hibernate mode the desktop is restored to the state it was in prior to entering hibernate mode To activate hibernate mode 1 Click Start Control Panel Pick a category Performance and Maintenance Under or pick a Control Panel icon click Power Options Define your hibernate settings on the Power Schemes tab Advanced tab and Hibernate tab To exit hibernate mode press the power button The computer may take a short time to exit hibernate mode Because the keyboard and mouse do not function in hibernate mode pressing a key on the keyboard or moving the mouse does not bring the computer out of hibernation Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory Dell creates an appropriately sized hibernate mode file before shipping the computer to you If the computer s hard drive becomes corrupted Windows XP recreates the hibernate file automatically 36 Setting Up and Using Your Computer Power Options Properties Define your standby mode settings hibernate mode settings and other power settings in the Power Options Properties window To access the Power Options Properties window 1 Click Start Control Panel Pick a category Performance and Maintenance Under or pick a Control Panel icon click Power Options Define your power settings on the
20. 172 drives 171 environmental 173 expansion bus 170 memory 169 physical 173 power 172 processor 169 technical 169 video 169 standby mode 35 39 Starting the Dell Diagnostics From the Drivers and Utilities CD 87 Starting the Dell Diagnostics From Your Hard Drive 86 support contacting Dell 187 policy 184 support website 13 system board 106 212 Index System Restore 94 system setup about 174 entering 174 options 176 screens 174 T technical support policy 184 telephone numbers 187 transferring information to anew computer 49 troubleshooting conflicts 100 Dell Diagnostics 86 Hardware Troubleshooter 100 restore to previous state 94 tips 59 TV connect to computer 33 34 U USB booting to devices 179 Using Windows Device Driver Rollback 90 volume adjusting 78 Ww warranty information 11 Windows Files and Settings Transfer Wizard 49 Network Setup Wizard 54 Windows Vista Device Driver Rollback 90 91 Factory Image Restore 95 Program Compatibility Wizard 68 reinstalling 94 scanner 77 System Restore 94 Windows XP Device Driver Rollback 91 hibernate mode 36 PC Restore 95 standby mode 35 wizards Files and Settings Transfer Wizard 49 Network Setup Wizard 54 Program Compatibility Wizard 68 Index 213 214 Index
21. 2 L2 cache Intel Core 2 Duo processor Intel Pentium Dual Core processor Intel Celeron processor At least 512 KB pipelined burst eight way set associative writeback SRAM Memory Type 667 MHz 800 MHz DDR2 SDRAM Memory connectors four Memory capacities 512 MB 1 GB or 2 GB Minimum memory 512 MB Maximum memory 4 GB Computer Information Chipset ICH9 and Intel G33 RAID Support RAID 1 Mirroring DMA channels seven Interrupt levels 24 BIOS chip NVRAM 16 Mb NIC Integrated network interface capable of 10 100 communication Video Type Intel integrated video Appendix 169 Expansion Bus Realtec ALC888 7 1 Channel audio 170 Bus type Bus speed PCI connectors connector size connector data width maximum PCI Express connector connector size connector data width maximum PCI Express connector connector size connector data width maximum Appendix PCI 2 3 PCI Express 1 0A SATA 1 0 and 2 0 USB 2 0 PCI 133 MB s PCI Express x1 slot bidirectional speed 500 MB s x16 slot bidirectional speed 8GB s SATA 1 5 Gbps and 3 0 Gbps USB 480 Mbps high speed 12 Mbps full speed 1 2 Mbps low speed two 124 pins 32 bits one xl 36 pins 1 PCI Express lane one xl6 164 pins 16 PCI Express lanes Drives Externally accessible Internally accessible Available devices Connectors one 3 5 inch drive bay FlexBay two
22. 5 25 inch drive bays two 3 5 inch drive bays two 3 5 inch Serial ATA hard drives and two 5 25 inch Serial ATA CD ROM CD RW DVD ROM DVD RW or combo drive optional one 3 5 inch floppy drive optional or Media Card Reader optional External connectors Video Network adapter USB Audio System board connectors Serial ATA Internal USB device Floppy drive Processor fan Chassis fan PCI 2 3 PCI Express x1 PCI Express x16 Front panel control Front panel USB Front panel audio HDA header 15 hole connector RJ 45 connector four front panel and four back panel USB 2 0 compliant connectors six connectors for 7 1 support four 7 pin connectors two 10 pin connector supports four USB ports one 34 pin connector one 4 pin connector one 3 pin connector two 124 pin connectors one 36 pin connector one 164 pin connector one 10 pin connector two 10 pin connectors one 10 pin connector Appendix 171 Connectors Processor Memory Power 12V Power one 775 pin connector four 240 pin connectors one 4 pin connector one 24 pin connector Controls and Lights Front of computer Power button Power light Drive activity light Rear of computer Link integrity light on integrated network adapter Network activity light on integrated network adapter Power push button blue light Blinking blue in sleep state solid blue for power on state amber light The blink
23. 73 PowerProblems 74 PrinterProblems 75 Scanner Problems 76 Sound and Speaker Problems 77 No sound from speakers 71 No sound fromheadphones 78 Contents 4 Tro Contents Video and Monitor Problems Ifthe screenisblank If the screen is difficulttoread ubleshooting Tools PowerLights 0000 BeepCodes 2 000 System Messages DellDiagnostics 0 4 When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drives a cas ok Ae eek ee BA Starting the Dell Diagnostics From the Drivers and UtilitiesMedia Dell Diagnostics MainMenu Identifying Drivers 0040 Reinstalling Drivers and Utilities Restoring Your Operating System Using Microsoft Windows System Restore Using Dell PC Restore and Dell Factory Image Restore 20004 Using the Operating System Media Troubleshooting Software and Hardware Problems iiu y vn a ae a ee ee ee R 5 Removing and Installing Parts 101 Before You Begin 02 101 RecommendedTools 101 Turning Off YourComputer 102 Before Working Inside YourComputer 102 Removing the Computer Cover
24. F11 gt in time let the computer finish starting and then restart the computer again NOTICE If you do not want to proceed with PC Restore click Reboot 3 Click Restore and click Confirm The restore process takes approximately 6 to 10 minutes to complete 4 When prompted click Finish to reboot the computer K NOTE Do not manually shut down the computer Click Finish and let the computer completely reboot 5 When prompted click Yes The computer restarts Because the computer is restored to its original operating state the screens that appear such as the End User License Agreement are the same ones that appeared the first time the computer was turned on 6 Click Next The System Restore screen appears and the computer restarts 7 After the computer restarts click OK Removing PC Restore NOTICE Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer After you have removed Dell PC Restore you will not be able to use it to restore your computer operating system 96 Troubleshooting Tools Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer It is recommended that you do not remove PC Restore from your computer even to gain additional hard drive space If you remove PC Restore from the hard drive you cannot ever recall it and you will never be able to use PC Restore to return your computer o
25. Grasp and lift the three bezel grips one at a time to release them from the front panel Rotate and pull the bezel away from the front of the computer to release the three bezel clamps from bezel insert Set aside the bezel in a secure location Removing and Installing Parts Replacing the Bezel 1 Align and insert the bezel clamps in the bezel insert 1 bezel grip 3 2 bezel 3 bezel clamp 3 4 clamp insert 3 5 back side of computer 2 Rotate the bezel toward the computer until it snaps into place on the front panel Removing and Installing Parts 125 Drives Your computer supports a combination of these devices e Upto two serial ATA hard drives e One optional floppy drive or an optional Media Card Reader e Up to two optical drives 1 optical drive 2 optional optical drive 3 floppy drive or Media Reader 4 optionalhard drive 5 hard drive 126 Removing and Installing Parts Recommended Drive Cable Connections e Connect serial ATA hard drives to connectors labeled SATA0 or SATA1 on the system board e Connect serial ATA CD or DVD drives to connectors labeled SATA4 or SATA5 on the system board Connecting Drive Cables When you install a drive you connect two cables a DC power cable and a data cable to the back of the drive Xs K 1 power cable 2 power input connector Drive Interface Connectors The drive cable connectors are keyed for correct insertion Properly align the c
26. Plan Properties 40 printer cable 24 connecting 24 problems 75 setting up 24 USB 24 problems battery 59 beep codes 82 problems continued blue screen 68 CD RW drive 61 computer crashes 67 68 computer stops responding 67 conflicts 100 Dell Diagnostics 86 drives 60 DVD drive 61 e mail 62 error messages 65 general 67 hard drive 62 Internet 62 keyboard 66 Media Card Reader 70 memory 71 modem 62 monitor is blank 79 monitor is hard to read 80 mouse 72 network 73 optical drive 61 power 74 power light conditions 74 printer 75 program crashes 67 program stops responding 67 programs and Windows compatibility 68 restore to previous state 94 scanner 76 screen is blank 79 screen is hard to read 80 software 67 69 problems continued sound and speakers 77 technical support policy 184 troubleshooting tips 59 volume adjusting 78 Product Information Guide 11 Program Compatibility Wizard 68 regulatory information 11 reinstalling Windows Vista 94 Removing Memory 115 S S M A R T 85 safety instructions 11 SATA See serial ATA scanner problems 76 serial ATA 128 Service Tag 12 15 settings system setup 174 Setup Diagram 11 software conflicts 100 problems 67 69 Index 211 sound problems 77 volume 77 speaker problems 77 volume 77 specifications audio 170 computer information 169 connectors 171 controls and lights
27. and ensure that Turn off System Restore is unchecked Using Dell PC Restore and Dell Factory Image Restore NOTICE Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer If possible back up the data before using these options Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem K NOTE Dell PC Restore by Symantec and Dell Factory Image Restore may not be available in certain countries or on certain computers Use Dell PC Restore Windows XP or Dell Factory Image Restore Windows Vista only as the last method to restore your operating system These options restore your hard drive to the operating state it was in when you purchased Troubleshooting Tools 95 the computer Any programs or files added since you received your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos music files and so on If possible back up all data before using PC Restore or Factory Image Restore Windows XP Dell PC Restore Using PC Restore 1 Turn on the computer During the boot process a blue bar with www dell com appears at the top of the screen 2 Immediately upon seeing the blue bar press lt Ctrl gt lt FI11 gt If you do not press lt Ctrl gt lt
28. down your computer see Turning Off Your Computer on page 102 and try again System Setup Screens The system setup screen displays current or changeable configuration information for your computer Information on the screen is divided into three areas the options list active options field and key functions 174 Appendix Options List This field appears on the left side of the system setup window The field is a scrollable list containing features that define the configuration of your computer including installed hardware power conservation and security features Scroll up and down the list with the up and down arrow keys As an option is highlighted the Option Field displays more information about that option and the option s current and available settings Option Field This field contains information about each option In this field you can view your current settings and make changes to your settings Use the right and left arrow keys to highlight an option Press lt Enter gt to make that selection active Key Functions This field appears below the Option Field and lists keys and their functions within the active system setup field Appendix 175 System Setup Options K NOTE Depending on your computer and installed devices the items listed in this section may not appear or may not appear exactly as listed System Info BIOS Info Shows the BIOS
29. identifies your computer when you access Dell Support at support dell com or when you call Dell for customer service or technical support setup program A program that is used to install and configure hardware and software The setup exe or install exe program comes with most Windows software packages Setup program differs from system setup shortcut An icon that provides quick access to frequently used programs files folders and drives When you place a shortcut on your Windows desktop and double click the icon you can open its corresponding folder or file without having to find it first Shortcut icons do not change the location of files If you delete a shortcut the original file is not affected Also you can rename a shortcut icon SIM Subscriber Identity Module A SIM card contains a microchip that encrypts voice and data transmissions SIM cards can be used in phones or portable computers smart card A card that is embedded with a processor and a memory chip Smart cards can be used to authenticate a user on computers equipped for smart cards S PDIF Sony Philips Digital Interface An audio transfer file format that allows the transfer of audio from one file to another without converting it to and from an analog format which could degrade the quality of the file standby mode A power management mode that shuts down all unnecessary computer operations to save energy Strike Zone Reinforced a
30. in the Product Information Guide The computer does not start up Ensure that the power cable is firmly connected to the computer and to the electrical outlet The computer stops responding NOTICE You might lose data if you are unable to perform an operating system shutdown TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off Then restart your computer A program stops responding END THE PROGRAM 1 Press lt Ctrl gt lt Shift gt lt Esc gt simultaneously 2 Click Applications 3 Click the program that is no longer responding 4 Click End Task A program crashes repeatedly K NOTE Software usually includes installation instructions in its documentation or on a floppy disk or CD CHECK THE SOFTWARE DOCUMENTATION If necessary uninstall and then reinstall the program Solving Problems 67 A program is designed for an earlier Microsoft Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD Windows XP The Program Compatibility Wizard configures a program so that it runs in an environment similar to non XP operating system environments 1 Click Start All Programs Accessories Program Compatibility Wizard Next 2 Follow the instructions on the screen Windows Vista The Program Compatibility Wizard configures a program so that it ru
31. instructions tell you how to connect either two monitors each with a VGA connector one monitor with a VGA connector and one monitor with a DVI connector or a TV NOTICE If you are connecting two monitors that have VGA connectors you must have the optional DVI adapter to connect the cable If you are connecting two flat panel monitors at least one of them must have a VGA connector If you are connecting a TV you may connect only one monitor VGA or DVI in addition to the TV Connecting Two Monitors With VGA Connectors 1 Follow the procedures in Before You Begin on page 101 K NOTE If your computer has integrated video do not connect either monitor to the integrated video connector If the integrated video connector is covered by a cap do not remove the cap to connect the monitor or the monitor will not function 2 Connect one of the monitors to the VGA blue connector on the back of the computer 3 Connect the other monitor to the optional DVI adapter and connect the DVI adapter to the DVI white connector on the back of the computer Setting Up and Using Your Computer 33 May not be present on your computer 1 optional DVI adapter 2 DVI white connector 3 TV OUT connector 4 VGA blue connector Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector 1 Follow the procedures in Before You Begin on page 101 2 Connect the VGA connector on the monitor to the
32. known as the motherboard system setup A utility that serves as an interface between the computer hardware and the operating system System setup allows you to configure user selectable options in the BIOS such as date and time or system password Unless you understand what effect the settings have on the computer do not change the settings for this program T TAPI telephony application programming interface Enables Windows programs to operate with a wide variety of telephony devices including voice data fax and video text editor A program used to create and edit files that contain only text for example Windows Notepad uses a text editor Text editors do not usually provide word wrap or formatting functionality the option to underline change fonts and so on TPM trusted platform module A hardware based security feature that when combined with security software enhances network and computer security by enabling features such as file and e mail protection travel module A plastic device designed to fit inside the module bay of a portable computer to reduce the weight of the computer U UAC user account control Microsoft Windows Vista security feature that when enabled provides an added layer of security between user accounts and access to operating system settings UMA unified memory allocation System memory dynamically allocated to video 202 Glossary UPS uninter
33. multiple keys at the same time kHz kilohertz A measurement of frequency that equals 1000 Hz L LAN local area network A computer network covering a small area A LAN usually is confined to a building or a few nearby buildings A LAN can be connected to another LAN over any distance through telephone lines and radio waves to form a wide area network WAN LCD liquid crystal display The technology used by portable computer and flat panel displays LED light emitting diode An electronic component that emits light to indicate the status of the computer local bus A data bus that provides a fast throughput for devices to the processor LPT line print terminal The designation for a parallel connection to a printer or other parallel device 196 Glossary Mb megabit A measurement of memory chip capacity that equals 1024 Kb Mbps megabits per second One million bits per second This measurement is typically used for transmission speeds for networks and modems MB megabyte A measurement of data storage that equals 1 048 576 bytes 1 MB equals 1024 KB When used to refer to hard drive storage the term is often rounded to 1 000 000 bytes MB sec megabytes per second One million bytes per second This measurement is typically used for data transfer ratings media bay A bay that supports devices such as optical drives a second battery or a Dell Trave
34. network enterprise and Internet environments domain A group of computers programs and devices on a network that are administered as a unit with common rules and procedures for use by a specific group of users A user logs on to the domain to gain access to the resources DRAM dynamic random access memory Memory that stores information in integrated circuits containing capacitors driver Software that allows the operating system to control a device such as a printer Many devices do not work properly if the correct driver is not installed in the computer DSL Digital Subscriber Line A technology that provides a constant high speed Internet connection through an analog telephone line dual core A technology in which two physical computational units exist inside a single processor package thereby increasing computing efficiency and multi tasking ability dual display mode A display setting that allows you to use a second monitor as an extension of your display Also referred to as extended display mode DVD R DVD recordable A recordable version of a DVD Data can be recorded only once onto a DVD R Once recorded the data cannot be erased or written over DVD RW DVD rewritable A rewritable version of a DVD Data can be written to a DVD RW disc and then erased and written over rewritten DVD RW technology is different from DVD RW technology DVD RW drive drive that can read DVDs an
35. of pixels across by the number of pixels up and down Plug and Play The ability of the computer to automatically configure devices Plug and Play provides automatic installation configuration and compatibility with existing hardware if the BIOS operating system and all devices are Plug and Play compliant POST power on self test Diagnostics programs loaded automatically by the BIOS that perform basic tests on the major computer components such as memory hard drives and video If no problems are detected during POST the computer continues the start up processor A computer chip that interprets and executes program instructions Sometimes the processor is referred to as the CPU central processing unit PS 2 personal system 2 A type of connector for attaching a PS 2 compatible keyboard mouse or keypad PXE pre boot execution environment A WfM Wired for Management standard that allows networked computers that do not have an operating system to be configured and started remotely RAID redundant array of independent disks A method of providing data redundancy Some common implementations of RAID include RAID 0 RAID 1 RAID 5 RAID 10 and RAID 50 RAM random access memory The primary temporary storage area for program instructions and data Any information stored in RAM is lost when you shut down your computer readme file A text file included with a software package or hard
36. part of the monitor with a soft cleaning cloth moistened with a solution of three parts water and one part dishwashing detergent NOTICE Do not soak the cloth or let water drip inside your computer or keyboard Mouse If your screen cursor skips or moves abnormally clean the mouse To clean a non optical mouse 1 Turn the retainer ring on the underside of your mouse counterclockwise and then remove the ball Wipe the ball with a clean lint free cloth Blow carefully into the ball cage to dislodge dust and lint If the rollers inside the ball cage are dirty clean the rollers with a cotton swab moistened lightly with isopropyl alcohol Recenter the rollers in their channels if they are misaligned Ensure that fluff from the swab is not left on the rollers Replace the ball and retainer ring and turn the retainer ring clockwise until it clicks into place Floppy Drive NOTICE Do not attempt to clean drive heads with a swab You might accidentally misalign the heads which prevents the drive from operating Appendix 183 Clean your floppy drive using a commercially available cleaning kit These kits contain pretreated floppy disks to remove contaminants that accumulate during normal operation CDs and DVDs NOTICE Always use compressed air to clean the lens in the optical drive and follow the instructions that come with the compressed air Never touch the lens in the drive If you notice problems
37. press lt Enter gt K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the Drivers and Utilities media 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive 86 Troubleshooting Tools Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media 2 Shut down and restart the computer When the DELL logo appears press lt F12 gt immediately K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K NOTE The next steps change the boot sequence for one time only On the next startup the computer boots according to the devices specified in the system setup program 3 When the boot device list appears highlight CD DVD CD RW and press lt Enter gt 4 Select the Boot from CD ROM option from the menu that appears and press lt Enter gt Type 1 to start the CD menu and press lt Enter gt to proceed 6 Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer 7 When the Dell Di
38. problem If you received an Operating System disc with your computer you can use it to restore your operating system However using the Operating System disc also deletes all data on the hard drive Use the disc only if System Restore does not resolve your operating system problem Troubleshooting Tools 93 Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable operating state Any changes that System Restore makes to your computer are completely reversible NOTICE Make regular backups of your data files System Restore does not monitor your data files or recover them K NOTE The procedures in this document were written for the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view Starting System Restore NOTICE Before you restore the computer to an earlier operating state save and close any open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete Windows XP 1 Click Start All Programs Accessories System Tools System Restore 2 Click either Restore my computer to an earlier time or Create a restore point 3 Click Next and follow the remai
39. steps such as setting up an advanced connection and designating the host computer and the guest computer For instructions on setting up a direct cable connection between two computers see Microsoft Knowledge Base Article 305621 titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP This information may not be available in certain countries For transferring information to a new computer you must run the Files and Settings Transfer Wizard You can use the optional Operating System media for this process or you can create a wizard disk with the Files and Settings Transfer Wizard Setting Up and Using Your Computer 49 Running the Files and Settings Transfer Wizard With the Operating System Media K NOTE This procedure requires the Operating System media This media is optional and may not be included with certain computers To prepare a new computer for the file transfer 1 Open the Files and Settings Transfer Wizard click Start All Programs gt Accessories System Tools Files and Settings Transfer Wizard When the Files and Settings Transfer Wizard welcome screen appears click Next On the Which computer is this screen click New Computer Next On the Do you have a Windows XP CD screen click I will use the wizard from the Windows XP CD gt Next When the Now go to your old computer screen appears go to your old or source computer Do not click Next at this time To cop
40. the computer reads data from or writes data to the hard drive The light might also be on when a device such as a CD player is operating Setting Up and Using Your Computer 17 Back View of the Computer 2 3 7 4 6 5 m 1 power connector Insert the power cable 2 voltage selector switch Used to select voltage rating 3 power supply LED Indicates power availability for power supply 4 back panel connectors Plug USB audio and other devices into the appropriate connector See Back Panel Connectors on page 20 for more information 18 Setting Up and Using Your Computer 5 card slots Access connectors for any installed PCI and PCI Express cards 6 padlock rings Padlock rings are for attaching a commercially available theft deterrent device The padlock rings allow you to secure the computer cover to the chassis with a padlock to prevent unauthorized access to the inside of the computer To use the padlock rings insert a commercially available padlock through the rings and then lock the padlock 7 security cable slot Security cable slot lets you attach a commercially available antitheft device to the computer For more information see the instructions included with the device A CAUTION Ensure that none of the system air vents are blocked Blocking the vents would cause serious thermal problems Setting Up and Using Your Computer 19 Back Panel Connectors
41. this section follow the safety instructions in the Product Information Guide REPLACE THE BATTERY If you have to repeatedly reset time and date information after turning on the computer or if an incorrect time or date displays during start up replace the battery see Replacing the Battery on page 150 If the battery still does not work properly contact Dell see Contacting Dell on page 187 Solving Problems 59 Drive Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide ENSURE THAT MICROSOFT Winpows RECOGNIZES THE DRIVE Windows XP e Click Start and click My Computer Windows Vista e Click the Windows Vista Start button and click Computer If the drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive ENSURE THAT THE DRIVE IS ENABLED IN THE SYSTEM SETUP PROGRAM See System Setup on page 174 TEST THE DRIVE e Insert another floppy disk CD or DVD to eliminate the possibility that the original one is defective e Insert bootable media and restart the computer CLEAN THE DRIVE OR DISK See Cleaning Your Computer on page 182 CHECK THE CABLE CONNECTIONS RUN THE HARDWARE TROUBLESHOOTER See Restoring Your Operating System on page 93 RUN THE DELL DIAGNOSTICS See Starting the De
42. you contact Dell technical support will ask for your Service Tag If you run a test from the Custom Test or Symptom Tree option click the applicable tab described in the following table for more information Tab Function Results Displays the results of the test and any error conditions encountered Errors Displays error conditions encountered error codes and the problem description Help Describes the test and may indicate requirements for running the test Troubleshooting Tools Tab Function Configuration Displays your hardware configuration for the selected device The Dell Diagnostics obtains configuration information for all devices from system setup memory and various internal tests and it displays the information in the device list in the left pane of the screen The device list may not display the names of all the components installed on your computer or all devices attached to your computer Parameters Allows you to customize the test by changing the test settings 5 When the tests are complete close the test screen to return to the Main Menu screen To exit the Dell Diagnostics and restart the computer close the Main Menu screen 6 Remove the Drivers and Utilities media if applicable Drivers What Is a Driver A driver is a program that controls a device such as a printer mouse or keyboard All devices require a driver program A driver acts like a translator between the devi
43. 0 X XGA extended graphics array A video standard for video cards and controllers that supports resolutions up to 1024 x 768 Z ZIF zero insertion force A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket 204 Glossary Zip A popular data compression format Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of zip A special kind of zipped file is a self extracting file which has a filename extension of exe You can unzip a self extracting file by double clicking it Zip drive A high capacity floppy drive developed by Iomega Corporation that uses 3 5 inch removable disks called Zip disks Zip disks are slightly larger than regular floppy disks about twice as thick and hold up to 100 MB of data Glossary 205 206 Glossary Index A audio See sound battery problems 59 replacing 150 beep codes 82 BIOS 174 boot sequence 178 changing 179 180 option settings 178 booting to a USB device 179 c cards installing PCI 116 PCI 116 removing PCI 121 slots 115 types supported 115 CD RW drive problems 61 CDs 28 playing 26 Check Disk 62 CMOS settings clearing 181 computer beep codes 82 components inside 105 crashes 67 68 inside view 105 stops responding 67 conflicts software and hardware inco
44. 1 hard drive 2 power cable 3 serial ATA data cable 4 system board connector 5 screws 4 5 Remove the four screws securing the hard drive NOTICE Ensure that you do not scratch the screw holes with the screw driver as the hard disk circuit board assembly is exposed 6 Slide the drive out and away from the front of the computer Removing and Installing Parts 129 7 Ifremoving this drive changes the drive configuration you will need to reflect these changes in system setup When you restart your computer enter system setup see System Setup on page 174 then go to the Drives section of the system setup and under Drive 0 through 3 set the Drive to the correct configuration 8 Replace the computer cover see Replacing the Computer Cover on page 166 9 Connect computer and other devices to an electrical outlet Installing a Hard Drive 1 Follow the procedures in Before You Begin on page 101 2 Remove the computer cover see Removing the Computer Cover on page 103 3 Check the documentation for the drive to verify that it is configured for your computer 4 Slide the hard drive into the hard drive bay 5 Align the four screw holes in the hard drive with the screw holes in the hard drive bay 130 Removing and Installing Parts oo N O 10 1 hard drive 2 power cable 3 serial ATA data cable 4 system board 5 screws 4 6 screw holes in the hard connector drive bay 4 Replace and tighten the fo
45. 2 connector optical drive bay 2 9 Replace the bezel see Replacing the Bezel on page 125 10 Replace the computer cover see Replacing the Computer Cover on page 166 NOTICE To connect a network cable first plug the cable into the network device and then plug it into the computer 11 Connect your computer and devices to their electrical outlets and turn them on See the documentation that came with the drive for instructions on installing any software required for drive operation 146 Removing and Installing Parts 12 13 Enter system setup see System Setup on page 174 and select the appropriate Drive option Verify that your computer works correctly by running the Dell Diagnostics see Dell Diagnostics on page 86 Installing a Second Optical Drive 1 2 Follow the procedures in Before You Begin on page 101 Remove the computer cover see Removing the Computer Cover on page 103 Remove the bezel see Removing the Bezel on page 123 Align the tip of a Phillips screwdriver with the slot on the break away metal plate and rotate the screwdriver outwards to break the metal plate Gently slide the drive into place Align the screw holes in the optical drive with the screw holes in the optical drive bay Replace and tighten the two screws securing the optical drive Connect the power and data cables to the drive Connect the data cable to the system board connector on the system boa
46. 20 AWG 20 AWG 20 AWG 20 AWG 20 AWG 20 AWG Removing and Installing Parts 109 DC Power Connector P2 3 E 4 1 E E 2 Pin Number Signal Name l GND 2 GND 3 12 VADC 4 12 VADC 18 AWG Wire Black Black Yellow Yellow DC Power Connectors P3 P4 P5 and P6 Tm 54321 Pin Number Signal name 18 AWG Wire l 3 3 VDC Orange 2 GND Black 3 5 VDC Red 4 GND Black 5 12 VBDC White 110 Removing and Installing Parts DC Power Connector P7 COO 4 3 21 Pin Number Signal Name 22 AWG Wire l 5 VDC Red 2 GND Black 3 GND Black 4 12 VADC Yellow Memory You can increase your computer memory by installing memory modules on the system board Your computer supports DDR2 memory For additional information on the type of memory supported by your computer see Memory on page 169 NOTICE Do not install ECC or buffered memory modules Only unbuffered non ECC memory is supported 256MB 2R XX XXX Removing and Installing Parts 111 Memory Installation Guidelines 112 DIMM connectors must be populated in numerical order beginning with connectors DIMM_1 and DIMM 33 then connectors DIMM_2 and DIMM 4 If a single DIMM is installed you must install it in connector DIMM_1 For best performance memory modules should be installed in pairs of matched memory size speed and technology If the memory modules are not installed in matched pairs the computer wi
47. 7 Create a RAID 1 Volume only when You are adding two new drives to an existing single drive computer and the operating system is on the single drive and you want to configure the two new drives into a RAID volume You already have a two hard drive computer configured into an array but you still have some space left on the array that you want to designate as a second RAID volume Creating a RAID 1 Volume K NOTE When you perform this operation all data on the RAID drives will be lost 1 Set your computer to RAID enabled mode see Setting Your Computer to RAID Enabled Mode on page 43 In Windows XP click Start All Programs gt Intel Matrix Storage Manager gt Intel Matrix Storage Console to launch the Intel Storage Utility In Windows Vista click Start e Programs gt Intel Matrix Storage Manager Intel Matrix Storage Manager to launch the Intel Storage Utility NOTE If you do not see an Actions menu option you have not yet set your computer to RAID enabled mode see Setting Your Computer to RAID Enabled Mode on page 43 Setting Up and Using Your Computer 45 On the Actions menu select Create RAID Volume to launch the Create RAID Volume Wizard Click Next at the first screen Confirm the volume name select RAID 1 as the RAID level and then click Next to continue On the Select Volume Location screen click the first hard drive you want to use to create your RAID 1 volume a
48. ChassisFan 04 Removing the ChassisFan Replacing the ChassisFan SystemBoard 05 Removing the System Board Installing the System Board Replacing the Computer Cover 6 Appendix anaana ares eo ek amp Specifications System Setup 004 Overview 0000002 eee Entering System Setup System Setup Options 176 BootSequence 178 Clearing Forgotten Passwords 180 Clearing CMOS Settings 181 Flashing the BIOS 182 Cleaning YourComputer 182 Computer Keyboard and Monitor 183 Mouse iin eine i edad ates ae a eee 183 Floppy Drive 2 00 183 CDs and DVDs 184 Dell Technical Support Policy U S Only 184 Definition of Dell Installed Software and Peripherals onn anaa aaa 185 Definition of Third Party Software and Peripherals oona aaa 185 FCC Notice U S Only 185 FCG Class Bis 2d BS kaw eee ek feet 185 Contacting Dell 187 Glossa oee eraga eee 189 WES 4 na Mache eh a a ER 207 Contents 9 10 Contents Finding Information K NOTE Some features or media may be optional and may not ship with your computer Some features or media may not be available in certain countries K
49. Dell Vostro 200 Owner s Manual Mini Tower Model DCMF www dell com support dell com Notes Notices and Cautions K NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates a potential for property damage personal injury or death If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable Information in this document is subject to change without notice 2007 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Vostro TravelLite and Strike Zone are trademarks of Dell Inc Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Microsoft Windows Outlook and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Intel Pentium and Celeron are registered trademarks SpeedStep and Core are trademarks of Intel Corporation Blu ray Disc and the Blu ray Disc logo are trademarks of the Blu ray Disc Association Other trademarks and trade names may be used in this document to refer to either the entitie
50. ION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover K NOTE If you are adding a floppy drive see Installing a Floppy Drive on page 136 Removing a Floppy Drive 1 2 134 Follow the procedures in Before You Begin on page 101 Remove the computer cover see Removing the Computer Cover on page 103 Remove the bezel see Removing the Bezel on page 123 Removing and Installing Parts 1 floppy drive 2 data cable 3 system board 5 screws 2 connector power cable A Disconnect the power and data cables from the back of the floppy drive 4 K NOTE If you have installed a PCI Express x16 card this card may cover the floppy drive connectors Remove this card before disconnecting the floppy drive cables see Removing a PCI PCI Express Card on page 121 5 Disconnect the data cable from the system board Remove the two screws securing the floppy drive Slide the floppy drive out through the front of the computer Removing and Installing Parts 135 10 11 If you are not replacing the drive reinstall the drive panel insert see Replacing the Floppy Drive Panel Insert on page 139 Replace the computer cover see Replacing the Computer Cover on page 166 Connect your computer and devices to electrical outlets and then turn them on Check the system setup for the appropriate diskette Drive Option changes see Ent
51. Power Schemes tab Advanced tab and Hibernate tab Power Schemes Tab Each standard power setting is called a scheme If you want to select one of the standard Windows schemes installed on your computer choose a scheme from the Power schemes drop down menu The settings for each scheme appear in the fields below the scheme name Each scheme has different settings for starting standby mode hibernate mode turning off the monitor and turning off the hard drive NOTICE If you set the hard drive to time out before the monitor does your computer may appear to be locked up To recover press any key on the keyboard or click the mouse To avoid this problem always set the monitor to time out before the hard drive The Power schemes drop down menu displays the following schemes e Always On default If you want to use your computer with no power conservation e Home Office Desk If you want your home or office computer to run with little power conservation e Portable Laptop If your computer is a portable computer that you use for traveling e Presentation If you want your computer to run without interruption using no power conservation e Minimal Power Management If you want your computer to run with minimal power conservation e Max Battery If your computer is a portable computer and you run your computer from batteries for extended periods of time Setting Up and Using Your Computer 37 If you
52. Replacing the Computer Cover on page 166 Connect your computer and devices to an electrical outlet and turn them on Verify that the computer works correctly by running the Dell Diagnostics see Dell Diagnostics on page 86 Replacing the Computer Cover A CAUTION Before you begin any of the procedures in this section follow the 166 safety instructions located in the Product Information Guide Ensure that all cables are connected and fold cables out of the way Ensure that no tools or extra parts are left inside the computer Align the tabs at the bottom of the computer cover with the slots located along the edge of the computer Press the computer cover down and slide it towards the front of the computer until you feel a click or feel the computer cover securely installed Ensure that the cover is seated correctly Replace and tighten the two screws that secure the computer cover Removing and Installing Parts 1 computer cover tab 2 slot 3 computer cover 4 front of the computer 7 Move the computer to the upright position NOTICE To connect a network cable first plug the cable into the network device and then plug it into the computer NOTICE Ensure that none of the system air vents are blocked Blocking them can cause serious thermal problems Removing and Installing Parts 167 168 Removing and Installing Parts Appendix Specifications Processor Processor type Level
53. Select the appropriate service or support link based on your need Choose the method of contacting Dell that is convenient for you Appendix 187 188 Appendix Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer A AC alternating current The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet ACPI advanced configuration and power interface A power management specification that enables Microsoft Windows operating systems to put a computer in standby or hibernate mode to conserve the amount of electrical power allocated to each device attached to the computer AGP accelerated graphics port A dedicated graphics port that allows system memory to be used for video related tasks AGP delivers a smooth true color video image because of the faster interface between the video circuitry and the computer memory AHCI Advanced Host Controller Interface An interface for a SATA hard drive Host Controller which allows the storage driver to enable technologies such as Native Command Queuing NCQ and hot plug ALS ambient light sensor A feature that helps to control display brightness antivirus software A program designed to identify quarantine and or delete viruses from your computer ASF alert standards format A stan
54. TED TO THE INTERNET Ensure that you have subscribed to an Internet provider With the Outlook Express e mail program open click File If Work Offline has a checkmark next to it click the checkmark to remove it and connect to the Internet For help contact your Internet service provider Solving Problems Error Messages If the message is not listed see the documentation for the operating system or the program that was running when the message appeared A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS lt gt Do not use these characters in filenames A REQUIRED DLL FILE WAS NOT FOUND The program that you are trying to open is missing an essential file To remove and then reinstall the program Windows XP 1 Click Start Control Panel Add or Remove Programs Programs and Features 2 Select the program you want to remove 3 Click Uninstall 4 See the program documentation for installation instructions Windows Vista 1 Click Start i Control Panel Programs Programs and Features 2 Select the program you want to remove 3 Click Uninstall 4 See the program documentation for installation instructions drive fetter iS NOT ACCESSIBLE THE DEVICE IS NOT READY The drive cannot read the disk Insert a disk into the drive and try again INSERT BOOTABLE MEDIA Insert a bootable floppy disk or CD NON SYSTEM DISK ERROR Remove the floppy disk from the drive and restart your com
55. The default value is the maximum available size 8 Press lt Enter gt to create the volume 9 Press lt y gt to confirm that you want to create the RAID volume 10 Confirm that the correct volume configuration is displayed on the main Intel Option ROM screen 11 Use the up and down arrow keys to select Exit and press lt Enter gt 12 Install the operating system Deleting a RAID Volume K NOTE When you perform this operation all data on the RAID drives will be lost K NOTE If your computer currently boots to RAID and you delete the RAID volume in the Intel RAID Option ROM your computer will become unbootable 1 Press lt Ctrl gt lt i gt when you are prompted to enter the Intel RAID Option ROM utility 44 Setting Up and Using Your Computer Use the up and down arrow keys to highlight Delete RAID Volume and press lt Enter gt Use the up and down arrow keys to highlight the RAID volume you want to delete and press lt Delete gt Press lt y gt to confirm the deletion of the RAID volume Press lt Esc gt to exit the Intel Option ROM utility Configuring for RAID Using the Intel Matrix Storage Manager If you already have one hard drive with the operating system installed on it and you want to add a second hard drive and reconfigure both drives into a RAID volume without losing the existing operating system and any data you need to use the migrating option see Migrating to a RAID 1 Volume on page 4
56. VGA blue connector on the back of the computer 3 Connect the DVI connector on the other monitor to the DVI white connector on the back of the computer Connecting a TV K NOTE You must purchase an S video cable available at most consumer electronics stores to connect a TV to your computer It is not included with your computer 1 Follow the procedures in Before You Begin on page 101 2 Connect one end of the S video cable to the optional TV OUT connector on the back of the computer 34 Setting Up and Using Your Computer 3 Connect the other end of the S video cable to the S video input connector on your TV 4 Connect the VGA or DVI monitor Changing the Display Settings 1 After you connect the monitor s or TV turn on the computer The Microsoft Windows desktop displays on the primary monitor 2 Enable clone mode or extended desktop mode in the display settings e In clone mode both monitors display the same image e In extended desktop mode you can drag objects from one screen to the other effectively doubling the amount of viewable work space For information on changing the display settings for your graphics card go to support dell com Power Management Options in Windows XP The Microsoft Windows XP power management features can reduce the amount of electricity your computer uses when it is on and you are not using it You can reduce power to just the monitor or the hard drive or you can use sta
57. W drives and CD RW DVD combo drives P parallel connector An T O port often used to connect a parallel printer to your computer Also referred to as an LPT port partition A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives Each partition can contain multiple logical drives PC Card A removable I O card adhering to the PCMCIA standard Modems and network adapters are common types of PC Cards PCI peripheral component interconnect PCI is a local bus that supports 32 and 64 bit data paths providing a high speed data path between the processor and devices such as video drives and networks 198 Glossary PCI Express A modification to the PCI interface that boosts the data transfer rate between the processor and the devices attached to it PC Express can transfer data at speeds from 250 MB sec to 4 GB sec If the PCI Express chip set and the device are capable of different speeds they will operate at the slower speed PCMCIA Personal Computer Memory Card International Association The organization that establishes standards for PC Cards PIO programmed input output A method of transferring data between two devices through the processor as part of the data path pixel A single point on a display screen Pixels are arranged in rows and columns to create an image A video resolution such as 800 x 600 is expressed as the number
58. Windows XP and perform the following steps 1 7 Open the Files and Settings Transfer Wizard click Start All Programs Accessories System Tools Files and Settings Transfer Wizard When the Files and Settings Transfer Wizard welcome screen appears click Next On the Which computer is this screen click New Computer Next On the Do you have a Windows XP CD screen click I want to create a Wizard Disk in the following drive Next Insert the removable media such as a writable CD and click OK When the disk creation completes and the Now go to your old computer message appears do not click Next Go to the old computer To copy data from the old computer 1 2 On the old computer insert the wizard disk Click Start gt Run Setting Up and Using Your Computer 51 In the Open field on the Run window browse to the path for fastwiz on the appropriate removable media and click OK On the Files and Settings Transfer Wizard welcome screen click Next On the Which computer is this screen click Old Computer Next On the Select a transfer method screen click the transfer method you prefer On the What do you want to transfer screen select the items you want to transfer and click Next After the information has been copied the Completing the Collection Phase screen appears Click Finish To transfer data to the new computer 1 52 On the Now go to your old computer screen on the new computer cl
59. a 1 Click Start Control Panel Hardware and Sound gt Personalization gt Display Settings 2 Adjust Resolution and Colors settings as needed 80 Solving Problems Troubleshooting Tools Power Lights A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide The power button light bi color LED located on the front of the computer illuminates and blinks or remains solid to indicate different states If the power light is off the computer is either turned off or is not receiving power Reseat the power cable in the power connector on the back of the computer and the electrical outlet Ifthe computer is plugged into a power strip ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on Also bypass power protection devices power strips and power extension cables to verify that the computer turns on properly Ensure that the electrical outlet is working by testing it with another device such as a lamp If the power light is steady blue and the computer is not responding Ensure that the display is connected and powered on Ifthe display is connected and powered on see Power Lights on page 81 If the power light is blinking blue the computer is in standby mode Press a key on the keyboard move the mouse or press the power button to resume normal operation If th
60. a is inserted you are prompted to insert media Solving Problems FLEXBAY DEVICE IS DISABLED There is a FlexBay disable option in the BIOS setup that appears only when the FlexBay device is installed If the FlexBay device is physically installed but it is not running check to see if it is enabled in the BIOS setup Memory Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE Save and close any open files and exit any open programs you are not using to see if that resolves the problem See the software documentation for minimum memory requirements If necessary install additional memory see Memory Installation Guidelines on page 112 Reseat the memory modules see Installing Memory on page 113 to ensure that your computer is successfully communicating with the memory Run the Dell Diagnostics see Dell Diagnostics on page 86 IF YOU EXPERIENCE OTHER MEMORY PROBLEMS Reseat the memory modules see Memory Installation Guidelines on page 112 to ensure that your computer is successfully communicating with the memory Ensure that you are following the memory installation guidelines see Installing Memory on page 113 Your computer supports DDR2 memory For more information about the type of memory supported by your computer see Memory on page 169 Run the Dell D
61. a sets Standby as the default off state To exit from standby mode press a key on the keyboard or move the mouse NOTICE If your computer loses power while in standby mode it may lose data Windows Vista has a new feature called Hybrid Sleep mode this saves the data into a file and also puts the system into standby If you lose power the system retains your data on the hard drive and resumes to the same state you left it Go to Help and Support and search for hybrid sleep for further information Hybrid Sleep provides fast wake if the system is in standby but also keeps your data safe by storing it to the hard drive Setting Up and Using Your Computer 39 Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer When the computer exits from hibernate mode the desktop is restored to the state it was in before it entered hibernate mode Windows Vista may mask Hibernate from the user if Hybrid Sleep is enabled For additional information go to Help and Support and search for hibernate To activate hibernate mode immediately if available 1 Click Start and click the arrow pointing to the right beside the lock icon 2 Select Hibernate from the list To exit from hibernate mode press the power button The computer may take a short time to exit from hibernate mode Pressing a key on the keyboard or moving the mouse does not brin
62. able connectors to have missing pins CHECK THE MONITOR POWER LIGHT If the power light is off firmly press the button to ensure that the monitor is turned on If the power light is lit or blinking the monitor has power If the power light is blinking press a key on the keyboard or move the mouse TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp CHECK THE DIAGNOSTIC LIGHTS See Power Lights on page 81 Solving Problems 79 If the screen is difficult to read CHECK THE MONITOR SETTINGS Sce the monitor documentation for instructions on adjusting the contrast and brightness demagnetizing degaussing the monitor and running the monitor self test MOVE THE SUBWOOFER AWAY FROM THE MONITOR If your speaker system includes a subwoofer ensure that the subwoofer is at least 60 cm 2 ft away from the monitor MOVE THE MONITOR AWAY FROM EXTERNAL POWER SOURCES Fans fluorescent lights halogen lamps and other electrical devices can cause the screen image to appear shaky Turn off nearby devices to check for interference ROTATE THE MONITOR TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE INTERFERENCE ADJUST THE WINDOWS DISPLAY SETTINGS Windows XP 1 Click Start Control Panel Appearance and Themes 2 Click the area you want to change or click the Display icon 3 Try different settings for Color quality and Screen resolution Windows Vist
63. able connector key on the cable and the drive before connecting Removing and Installing Parts 127 j be 1 interface cable 2 interface connector Connecting and Disconnecting Drive Cables When connecting and disconnecting a serial ATA data cable disconnect the cable using the pull tab The serial ATA interface connectors are keyed for correct insertion that is a notch or a missing pin on one connector matches a tab or a filled in hole on the other connector Hard Drives A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover K NOTICE To avoid damage to the drive do not set it on a hard surface Instead set the drive on a surface such as a foam pad that will sufficiently cushion it K NOTICE If you are replacing a hard drive that contains data you want to keep back up your files before you begin this procedure Check the documentation for the drive to verify that it is configured for your computer 128 Removing and Installing Parts Removing a Hard Drive 1 Follow the procedures in Before You Begin on page 101 2 Remove the computer cover see Removing the Computer Cover on page 103 Disconnect the power and data cables from the drive Disconnect the data cable from the system board
64. age Manager Intel Matrix Storage Manager to launch the Intel Storage Utility 2 Right click the available hard drive to which you want to rebuild the RAID 1 volume and click Rebuild to this Disk K NOTE You can use your computer while the computer is rebuilding the RAID 1 volume 48 Setting Up and Using Your Computer Transferring Information to a New Computer You can use your operating system wizards to help you transfer files and other data from one computer to another for example from an old computer to a new computer For instructions see the following section that corresponds to the operating system your computer is running Transferring Information Using Windows XP The Microsoft Windows XP operating system provides the Files and Settings Transfer Wizard to move data from a source computer to a new computer You can transfer data such as e E mail messages e Toolbar settings e Window sizes e Internet bookmarks You can transfer the data to the new computer over a network or serial connection or you can store it on removable media such as a writable CD for transfer to the new computer K NOTE You can transfer information from an old computer to a new computer by directly connecting a serial cable to the input output 1 0 ports of the two computers To transfer data over a serial connection you must access the Network Connections utility from the Control Panel and perform additional configuration
65. agnostics Main Menu appears select the test you want to run Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears click the button for the option you want K NOTE It is recommended that you select Test System to run a complete test on your computer Option Function Test Memory Runs the stand alone memory test Test System Runs System Diagnostics Exit Exits the Diagnostics Troubleshooting Tools 87 2 After you have selected the Test System option from the main menu the following menu appears NOTE It is recommended that you select Extended Test from the menu below to run a more thorough check of devices in the computer Option Function Express Test Performs a quick test of devices in the system This typically can take 10 to 20 minutes Extended Test Performs a thorough check of devices in the system This typically can take an hour or more Custom Test Tests a specific device or customize the tests to be run Symptom Tree Allows you to select tests based on a symptom of the problem you are having This option lists the most common symptoms If a problem is encountered during a test a message appears with an error code and a description of the problem Write down the error code and problem description and see Contacting Dell on page 187 K NOTE The Service Tag for your computer is located at the top of each test screen lf
66. at they have had sufficient time to cool before you touch them NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis K NOTE The processor fan with the heatsink is one single unit Do not try to remove the fan separately Removing and Installing Parts 155 Removing the Processor Fan Heat Sink Assembly NOTICE Do not touch the fan blades when you are removing the processor fan heat sink assembly This could damage the fan 1 Follow the procedures in Before You Begin on page 101 2 Remove the computer cover see Removing the Computer Cover on page 103 3 Disconnect the processor fan cable from the system board see System Board Components on page 106 4 Carefully move away any cables that are routed over the processor fan heat sink assembly 5 Loosen the four captive screws securing the processor fan heat sink assembly and lift it straight up A CAUTION Despite having a plastic shield the heat sink fan assembly may be very hot during normal operation Be sure that it has had sufficient time to cool before you touch it ca w w 1 captive screws 4 2 processor fan heat sink assembly 156 Removing and Installing Parts K NOTE The processor fan heat sink assembly in your computer may vary from the
67. ature for example to tell the computer to boot from the CD drive so that you can run the Dell Diagnostics on the Dell Drivers and Utilities media but you want the computer to boot from the hard drive when the diagnostic tests are complete You can also use this feature to restart your computer to a USB device such as a floppy drive memory key or CD RW drive EA NOTE If you are booting to a USB floppy drive you must first set the floppy drive to OFF in system setup see page 174 If you are booting to a USB device connect the USB device to a USB connector Turn on or restart your computer When F2 Setup F12 Boot Menu appears in the upper right corner of the screen press lt F12 gt If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down your computer and try again The Boot Device Menu appears listing all available boot devices Each device has a number next to it At the bottom of the menu enter the number of the device that is to be used for the current boot only For example if you are booting to a USB memory key highlight USB Flash Device and press lt Enter gt NOTE To boot to a USB device the device must be bootable To make sure your device is bootable check the device documentation Appendix 179 Changing Boot Sequence for Future Boots 1 2 3 4 Enter system setup see Entering System Setup on page 174
68. ause data is duplicated on both drives two 120 GB RAID level 1 drives collectively have a maximum of 120 GB on which to store data K NOTE In a RAID level 1 configuration the size of the configuration is equal to the size of the smallest drive in the configuration Configuring Your Hard Drives for RAID At some point you may want to configure your computer for RAID if you did not select a RAID configuration when you purchased your computer You must have at least two hard drives installed in your computer to set up a RAID configuration For instructions on how to install a hard drive see Hard Drives on page 128 You can use one of two methods to configure RAID hard drive volumes One method uses the Intel Option ROM utility and is performed before you install the operating system onto the hard drive The second method uses the Intel Matrix Storage Manager or Intel Storage Utility This method is performed after you have installed the operating system and the Intel Storage Utility Both methods require that you set your computer to RAID enabled mode before starting any of the RAID configuration procedures in this document Both methods require that you set your computer to RAID enabled mode before you begin Setting Your Computer to RAID Enabled Mode 1 Enter the system setup see Entering System Setup on page 174 2 Press the left and right arrow keys to highlight Drives tab 3 Press the up and down arrow keys to highlight Dri
69. before you record the project permanently to a blank CD R See the Sonic website at sonic com for additional information Using a Media Card Reader Optional Use the Media Card Reader to transfer data directly to your computer The Media Card Reader supports the following memory types e xD Picture Card SmartMedia SMC CompactFlash Type I and II CF I I MicroDrive Card SecureDigital Card SD MultiMediaCard MMC Memory Stick MS MS Pro For information on installing a Media Card Reader see Installing a Media Card Reader on page 141 Setting Up and Using Your Computer 31 O 8 1 xD Picture Card and 2 CompactFlash Type 3 Memory Stick MS MS SmartMedia SMC and II CF I II and Pro MicroDrive Card 4 SecureDigital Card SD MultiMediaCard MMC 32 Setting Up and Using Your Computer To use the Media Card Reader 1 Check the media or card to determine the proper orientation for insertion 2 Slide the media or card into the appropriate slot until it is completely seated in the connector If you encounter resistance do not force the media or card Check the card orientation and try again Connecting Two Monitors A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide If you purchased a graphics card that supports dual monitors follow these instructions to connect and enable your monitors The
70. ce and any other programs that use the device Each device has its own set of specialized commands that only its driver recognizes Dell ships your computer to you with required drivers already installed no further installation or configuration is needed NOTICE The Drivers and Utilities media may contain drivers for operating systems that are not on your computer Ensure that you are installing software appropriate for your operating system Many drivers such as the keyboard driver come with your Microsoft Windows operating system You may need to install drivers if you Upgrade your operating system e Reinstall your operating system e Connect or install a new device Troubleshooting Tools 89 Identifying Drivers If you experience a problem with any device identify whether the driver is the source of your problem and if necessary update the driver Windows XP Click Start and click Control Panel 2 Under Pick a Category click Performance and Maintenance System gt Hardware Device Manager Scroll down the list of devices and check for an exclamation point a circle with a next to the device name If an exclamation point appears next to the device name you may need to reinstall the driver or install a new driver see Reinstalling Drivers and Utilities on page 90 Windows Vista 1 Click Start gt Computer System Properties Device Manager K NOTE The User Account Control window may ap
71. con in the Welcome Center is Transfer Files and Settings Click this icon to start Windows easy Transfer Ifthe Welcome Center dialog box has been closed you can access Easy Transfer by clicking Start all Programs Accessories System Tools Easy Transfer Setting Up a Home and Office Network Connecting to a Network Adapter NOTICE Plug the network cable into the network adapter connector on the computer Do not plug the network cable into the modem connector on the computer Do not plug a network cable into a telephone wall jack 1 Connect the network cable to the network adapter connector on the back of your computer Insert the cable until it clicks into place and then gently pull it to ensure that it is secure 2 Connect the other end of the network cable to a network device Setting Up and Using Your Computer 53 1 network adapter connector 2 network device 3 network adapter connector on computer 4 network cable Network Setup Wizard The Microsoft Windows operating system provides a Network Setup Wizard to guide you through the process of sharing files printers or an Internet connection between computers in a home or small office Windows XP 1 Click Start point to All Programs Accessories Communications and then click Network Setup Wizard On the welcome screen click Next Click Checklist for creating a network K NOTE Selecting the connection method This computer connects direc
72. connected to the same electrical outlet Printer Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide K NOTE If you need technical assistance for your printer contact the printer s manufacturer CHECK THE PRINTER DOCUMENTATION See the printer documentation for setup and troubleshooting information ENSURE THAT THE PRINTER IS TURNED ON CHECK THE PRINTER CABLE CONNECTIONS e See the printer documentation for cable connection information Ensure that the printer cables are securely connected to the printer and the computer see Setting Up a Printer on page 24 TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp Solving Problems 75 VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS Windows XP 1 Click Start Control Panel Printers and Other Hardware View installed printers or fax printers 2 If the printer is listed right click the printer icon 3 Click Properties Ports For a parallel printer ensure that the Print to the following port s setting is LPT Printer Port For a USB printer ensure that the Print to the following port s setting is USB Windows Vista 1 Click Start Control Panel Hardware and Sound gt Printer 2 If the printer is listed right click the printer icon 3 Click Properties and click Ports 4 Adjust t
73. cover Removing a Media Card Reader 1 Follow the procedures in Before You Begin on page 101 2 Remove the computer cover see Removing the Computer Cover on page 103 3 Remove the bezel see Removing the Bezel on page 123 Not present on all computers 1 Media Card Reader 2 data cable 3 power cable 4 system board connector 5 screws 2 140 Removing and Installing Parts 4 Disconnect the FlexBay USB cable and the power cable from the back of the Media Card Reader and from the internal USB connector on the system board see System Board Components on page 106 5 Remove the two screws securing the Media Card Reader 6 Slide the Media Card Reader out through the front of the computer 7 Ifyou are not reinstalling the Media Card Reader replace the drive panel insert as needed 8 Replace the bezel see Replacing the Bezel on page 125 9 Replace the computer cover see Replacing the Computer Cover on page 166 10 Connect your computer and devices to electrical outlets and then turn them on Installing a Media Card Reader 1 Follow the procedures in Before You Begin on page 101 2 Remove the computer cover see Removing the Computer Cover on page 103 3 Remove the bezel see Removing the Bezel on page 123 4 If this is a new card reader installation e Remove the drive panel insert see Removing the FlexBay Break Away Metal Plate on page 138 e Remove the Media Card Reader from i
74. d Tab The Advanced tab allows you to set many different settings beyond the basic settings If you do not know or are not sure what to set leave the settings at the default To access the advanced settings 1 Choose the Power Plan you want to change 2 Click Change Plan Settings from just below the plan name 3 Click Change Advanced Power Settings A CAUTION There are many different settings in the Power Options Advanced Settings dialog box Use care when making setting changes Enabling SpeedStep Technology SpeedStep technology controls your computer s processor performance automatically dynamically adjusting the operating frequency and voltage according to the task at hand When an application does not require full performance significant amounts of power can be saved Performance is designed to still be responsive with maximum processor performance being delivered when required and automatic power savings when possible Windows Vista automatically sets Intel Speedstep technologies in the Dell Recommended Balanced and Power Saver power plans It is disabled in the High Performance power plan Setting Up and Using Your Computer 41 About RAID Configurations This section provides an overview of the RAID configuration that you might have selected when you purchased your computer Although several RAID configurations are available Dell offers only RAID level 1 for its Vostro computers A RAID level 1 configuration is reco
75. d most CD media and write to DVD RW rewritable DVDs discs 192 Glossary DVI digital video interface A standard for digital transmission between a computer and a digital video display E ECC error checking and correction A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory ECP extended capabilities port A parallel connector design that provides improved bidirectional data transmission Similar to EPP ECP uses direct memory access to transfer data and often improves performance EIDE enhanced integrated device electronics An improved version of the IDE interface for hard drives and CD drives EMI electromagnetic interference Electrical interference caused by electromagnetic radiation EPP enhanced parallel port A parallel connector design that provides bidirectional data transmission ESD electrostatic discharge A rapid discharge of static electricity ESD can damage integrated circuits found in computer and communications equipment expansion card A circuit board that installs in an expansion slot on the system board in some computers expanding the capabilities of the computer Examples include video modem and sound cards expansion slot A connector on the system board in some computers where you insert an expansion card connecting it to the system bus ExpressCard A removable I O card adher
76. dard to define a mechanism for reporting hardware and software alerts to a management console ASF is designed to be platform and operating system independent battery life span The length of time years during which a portable computer battery is able to be depleted and recharged battery operating time The length of time minutes or hours that a portable computer battery powers the computer BIOS basic input output system A program or utility that serves as an interface between the computer hardware and the operating system Unless you Glossary 189 understand what effect these settings have on the computer do not change them Also referred to as system setup bit The smallest unit of data interpreted by your computer Blu ray Disc BD An optical storage technology offering storage capacity of up to 50 GB full 1080p video resolution HDTV required and as many as 7 1 channels of native uncompressed surround sound Bluetooth wireless technology A wireless technology standard for short range 9 m 29 feet networking devices that allows for enabled devices to automatically recognize each other boot sequence Specifies the order of the devices from which the computer attempts to boot bootable media A CD DVD or floppy disk that you can use to start your computer In case your hard drive is damaged or your computer has a virus ensure that you always have a bootable CD DVD or flop
77. drive panel insert whenever the optical drive is removed from the computer Battery Replacing the Battery A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis A coin cell battery maintains computer configuration date and time information The battery can last several years If you have to repeatedly reset time and date information after turning on the computer replace the battery A CAUTION A new battery can explode if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions To replace the battery 1 Record all the screens in system setup see System Setup on page 174 so that you can restore the correct settings in Step 9 Follow the procedures in Before You Begin on page 101 Remove the computer cover see Removing the Computer Cover on page 103 4 Locate the battery socket see System Board Components on page 106 5 Carefully press the battery release lever away from the battery and the battery will pop out 6 Insert the new battery into the socket wi
78. e beep codes 82 conflicts 100 Dell Diagnostics 86 Hardware Troubleshooter 100 hibernate mode 36 38 40 I O panel replacing 155 installing parts before you begin 101 recommended tools 101 turning off your computer 102 Internet problems 62 Internet connection about 55 options 55 setting up 56 IRQ conflicts 100 K keyboard problems 66 L labels Microsoft Windows 12 Service Tag 12 15 Media Card Reader installing 140 141 problems 70 removing 140 using 31 memory installing 113 problems 71 messages error 65 Index 209 modem problems 62 monitor blank 79 clone mode 35 connect DVI 33 34 connect TV 33 34 connect two 33 34 connect VGA 33 34 display settings 35 extended desktop mode 35 hard to read 80 motherboard See system board mouse problems 72 network Network Setup Wizard 54 problems 73 setting up 53 Network Setup Wizard 54 0 operating system media 98 reinstalling Windows Vista 94 optical drive installing 145 147 problems 61 removing 143 210 Index P password clearing 180 jumper 180 PC Restore 95 PCI cards installing 116 removing 121 phone numbers 187 playing CDs and DVDs 26 power button 17 hibernate mode 36 38 40 options 37 options advanced 41 options schemes 37 plan 40 problems 74 standby mode 35 39 power light conditions 74 power options properties 37 Power
79. e 20 Install any drivers required for the card as described in the card documentation Removing a PCI PCI Express Card 1 2 Follow the procedures in Before You Begin on page 101 Remove the computer cover See Removing the Computer Cover on page 103 Remove the screw holding the card retention bracket Lift the card retention bracket and set it aside in a secure place Removing and Installing Parts 121 122 10 11 If you are replacing a card that is already installed in the computer remove the card If necessary disconnect any cables connected to the card e For PCI card grasp the card by its top corners and ease it out of its connector e For PCI Express card pull the securing tab grasp the card by its top corners and then ease it out of its connector If you are removing the card permanently install a filler bracket in the empty card slot opening NOTE Installing filler brackets over empty card slot openings is necessary to maintain FCC certification of the computer The brackets also keep dust and dirt out of your computer Replace the card retention bracket ensuring that e The guide clamp is aligned with the guide notch e The tops of all cards and filler brackets are flush with the alignment bar e The notch in the top of the card or filler bracket fits around the alignment guide Fix the card retention bracket by replacing and tightening the screw NOTICE To connect a network cable
80. e hard drive may be created with a RAID 1 array The spare hard drive will not be recognized by the operating system but you will be able to see the spare drive from within Disk Manager or the Intel Option ROM Utility Setting Up and Using Your Computer 41 When a member of the RAID 1 array is broken the computer automatically rebuilds the mirror array using the spare hard drive as the broken member s replacement To Mark a Drive as a Spare Hard Drive 1 In Windows XP click Start All Programs Intel Matrix oronge Manager Intel Matrix Storage Console to launch the Intel Storage Utility In Windows Vista click Start Programs gt Intel Matrix x Storane Manager Intel Matrix Storage Manager to launch the Intel Storage Utility 2 Right click the hard drive you want to mark as a spare hard drive 3 Click Mark as Spare To Remove Spare Marking From a Spare Hard Drive 1 Right click the spare hard drive icon 2 Click Reset Hard Drive to Non RAID Rebuilding a Degraded RAID 1 Volume If your computer does not have a spare hard drive and the computer has reported a degraded RAID 1 volume you can manually rebuild the computer s redundancy mirror to a new hard drive by performing the following steps 1 In Windows XP click Start All Programs Intel Matrix Storage Manager Intel Matrix Storage Console to launch the Intel Storage Utility In Windows Vista click Start Programs gt Intel Matrix x Stor
81. e is automatically assigned a drive letter as the next logical drive after all other physical drives in the system If the next logical drive after the physical drives is mapped to a network drive Windows does not automatically assign a drive letter to the Media Card Reader To manually assign a drive for the Media Card Reader Windows XP 1 Click Start right click My Computer then select Manage 2 Select the Disk Management option 3 Right click the corresponding drive letter in the right pane that needs to be changed 4 Select Drive Letter and Paths 5 From the drop down list select the new drive letter assignment for the Media Card Reader 6 Click OK to confirm your selection Windows Vista 1 Click Start right click Computer and select Manage 2 Click Continue if prompted 3 Click Expand the Storage object and select Disk Management 4 Right click the corresponding drive letter in the right pane that needs to be changed 5 Select Change Drive Letter and Paths 6 Click Change 7 From the drop down list select the new drive letter assignment for the Media Card Reader 8 Click OK to confirm your selection NOTE You must be logged in with Administrator privileges to perform this procedure NOTE The Media Card Reader only appears as a mapped drive when itis connected Each of the four Media Card Reader slots are mapped to a drive even if no media is installed If you attempt to access the Media Card Reader when no medi
82. e power light is blue and the computer is not responding Ensure the display is connected and powered on If the display is connected and powered on see Power Lights on page 81 Troubleshooting Tools 81 Ifthe power light is blinking amber the computer is receiving electrical power a device might be malfunctioning or incorrectly installed Remove and then reinstall the memory modules see Memory on page 111 Remove and then reinstall any cards see Cards on page 115 Remove and then reinstall the graphics card if applicable see Cards on page 115 Ifthe power light is steady amber there may be a power problem or an internal device malfunction Ensure that all power cables are securely connected to the system board see System Board Components on page 106 Ensure that the main power cable and front panel cable are securely connected to the system board see System Board Components on page 106 Beep Codes Your computer might emit a series of beeps during start up if the monitor cannot display errors or problems This series of beeps called a beep code identifies a problem One possible beep code consists of repetitive three short beeps This beep code tells you that the computer encountered a possible motherboard failure If your computer beeps during startup 1 Write down the beep code 2 Run the Dell Diagnostics to identify a more serious cause see Dell Diagnostic
83. e that the computer and any attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for at least 8 10 seconds until the computer turns off Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety A CAUTION Before you begin any of the procedures in this section follow the 102 safety instructions in the Product Information Guide NOTICE Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins NOTICE Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty NOTICE When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned Removing and Installing Parts
84. eceiving antenna e Relocate the system with respect to the receiver e Move the system away from the receiver e Plug the system into a different outlet so that the system and the receiver are on different branch circuits If necessary consult a representative of Dell Inc or an experienced radio television technician for additional suggestions The following information is provided on the device or devices covered in this document in compliance with the FCC regulations Product name Dell Vostro 200 Model number DCMF Company name Dell Inc Worldwide Regulatory Compliance amp Environmental Affairs One Dell Way Round Rock TX 78682 USA 512 338 4400 K NOTE For further regulatory information see your Product Information Guide 186 Appendix Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page Click Contact Us on the left side of the page
85. ecovery options log on as a local user To access the command prompt type administrator in the User name field then click OK 5 Click Dell Factory Image Restore K NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears 6 Click Next The Confirm Data Deletion screen appears NOTICE If you do not want to proceed with Factory Image Restore click Cancel 7 Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition then click Next The restore process begins and may take five or more minutes to complete A message appears when the operating system and factory installed applications have been restored to factory condition 8 Click Finish to reboot the system Using the Operating System Media Before you Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver first try using Windows Device Driver Rollback See Reinstalling Drivers and Utilities on page 90 If Device Driver Rollback does not resolve the problem then use System Restore to return your operating system to the operating state it was in before you installed the new device driver See Using Microsoft Windows System Restore on page 94 NOTICE Before performing the installation back up all data f
86. ectors 4 Use the front USB connectors for devices that you connect occasionally such as joysticks or cameras or for bootable USB devices see System Setup Options on page 176 for more information on booting to a USB device It is recommended that you use the back USB connectors for devices that typically remain connected such as printers and keyboards 9 IEEE 1394 connector Attach high speed serial multimedia devices such optional as digital video cameras 10 headphone connector Use the headphone connector to attach headphones and most kinds of speakers 11 microphone connector Use the microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program On computers with a sound card the microphone connector is on the card 12 front panel door grip Slide up the front panel door grip to cover the FlexBay drive four Universal Serial Bus USB connectors one headphone connector and one microphone connector 16 Setting Up and Using Your Computer 13 power button power light Press the power button to turn on the computer The light in the center of this button indicates power state See Controls and Lights on page 172 for more information NOTICE To avoid losing data do not use the power button to turn off the computer Instead perform an operating system shutdown 14 drive activity light The drive activity light is on when
87. ed or disabled in the BIOS setup Troubleshooting Tools 85 Dell Diagnostics A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide When to Use the Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems see Lockups and Software Problems on page 67 and run the Dell Diagnostics before you contact Dell for technical assistance It is recommended that you print these procedures before you begin NOTICE The Dell Diagnostics works only on Dell computers K NOTE The Drivers and Utilities media is optional and may not ship with your computer See System Setup on page 174 to review your computer s configuration information and ensure that the device that you want to test displays in the system setup program and is active Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive K NOTE If your computer cannot display a screen image see Contacting Dell on page 187 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly Turn on or restart your computer When the DELL logo appears press lt F12 gt immediately Select Diagnostics from the boot menu and
88. emove the computer cover see Removing the Computer Cover on page 103 3 Slide the chassis fan in place towards the back of the computer 4 Tighten the four screws to secure the chassis fan Removing and Installing Parts 163 System Board Removing the System Board A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover A CAUTION The heat sink assembly power supply and other components may be very hot during normal operation Be sure that they have had sufficient time to cool before you touch them NOTICE Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components 1 Follow the procedures in Before You Begin on page 101 2 Remove the computer cover see Removing the Computer Cover on page 103 3 Remove any add in cards on the system board see Cards on page 115 Remove the processor and heat sink assembly see Removing the Processor Fan Heat Sink Assembly on page 156 5 Remove the memory modules see Removing Memory on page 115 and document which memory module is removed from each memory socket so that the memory modules can be installed in the same location after the board is replaced 6 Disconnect all cables f
89. er on page 166 Connect your computer and devices to an electrical outlet and turn them on Verify that the computer works correctly by running the Dell Diagnostics see Dell Diagnostics on page 86 1 0 Panel A A A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover CAUTION The heat sink assembly power supply and other components may be very hot during normal operation Be sure that they have had sufficient time to cool before you touch them NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis Removing and Installing Parts 153 Removing the 1 0 Panel K NOTE Note the routing of all cables as you remove them so that you can re route them correctly when installing the new 1 0 panel 1 Follow the procedures in Before You Begin on page 101 2 Remove the computer cover see Removing the Computer Cover on page 103 3 Remove the bezel see Removing the Bezel on page 123 NOTICE When sliding the 1 0 panel out of the computer be extremely careful Carelessness may result in damage to the cable connect
90. er that provides the video capabilities in combination with the monitor for your computer video memory Memory that consists of memory chips dedicated to video functions Video memory is usually faster than system memory The amount of video memory installed primarily influences the number of colors that a program can display video mode A mode that describes how text and graphics are displayed on a monitor Graphics based software such as Windows operating systems displays in video modes that can be defined as x horizontal pixels by y vertical pixels by z colors Character based software such as text editors displays in video modes that can be defined as x columns by y rows of characters video resolution See resolution virus A program that is designed to inconvenience you or to destroy data stored on your computer A virus program moves from one computer to another through an infected disk software downloaded from the Internet or e mail attachments When an infected program starts its embedded virus also starts A common type of virus is a boot virus which is stored in the boot sectors of a floppy disk If the floppy disk is left in the drive when the computer is shut down and then Glossary 203 turned on the computer is infected when it reads the boot sectors of the floppy disk expecting to find the operating system If the computer is infected the boot virus may replicate itself onto all the floppy disks t
91. er on the socket is not fully extended move it to that position Orient the front and rear alignment notches on the processor with the front and rear alignment notches on the socket Align the pin 1 corners of the processor and socket NOTICE To avoid damage ensure that the processor aligns properly with the socket and do not use excessive force when you install the processor Set the processor lightly in the socket and ensure that the processor is positioned correctly When the processor is fully seated in the socket close the processor cover Ensure that the tab on the processor cover is positioned underneath the center cover latch on the socket Pivot the socket release lever back toward the socket and snap it into place to secure the processor Removing and Installing Parts 10 11 12 processor cover 2 tab 3 processor processor socket 5 center cover latch 6 release lever front alignment notch 8 processor pin 1 indicator 9 rear alignment notch Clean the thermal grease from the bottom of the heat sink NOTICE Ensure that you apply new thermal grease New thermal grease is critical for ensuring adequate thermal bonding which is a requirement for optimal processor operation Apply the new thermal grease to the top of the processor Install the processor fan heat sink assembly see Installing the Processor Fan Heat Sink Assembly on page 157 NOTICE Ensure that the processor fan heat sink assembly i
92. ering System Setup on page 174 Installing a Floppy Drive 1 2 136 Follow the procedures in Before You Begin on page 101 Remove the computer cover see Removing the Computer Cover on page 103 Remove the bezel see Removing the Bezel on page 123 If you are installing a new floppy drive rather than replacing a drive align the tip of a Phillips screwdriver with the slot on the break away metal plate and rotate the screwdriver outwards to break the metal plate Gently slide the floppy drive into place in the FlexBay slot Align the screw holes in the floppy drive with the screw holes in the FlexBay Removing and Installing Parts 10 11 Tighten the two screws to secure the floppy drive Attach the power and data cables to the floppy drive Connect the other end of the data cable to the connector labeled FLOPPY on the system board see System Board Components on page 106 and route the cable through the clip on the shroud floppy drive 2 data cable 3 power cable system board 5 screws 2 6 screw holes in the connector floppy drive Check all cable connections and fold cables out of the way to avoid blocking airflow between the fan and cooling vents Replace the bezel see Replacing the Bezel on page 125 Removing and Installing Parts 137 12 Replace the computer cover see Replacing the Computer Cover on page 166 NOTICE To connect a network cable first plug the cable in
93. estart the current chapter Play Fast forward Pause Fast reverse Advance a single frame while in pause mode Go to the next title or chapter Continuously play the current title or chapter Go to the previous title or chapter DARE BE AANO Eject For more information on playing CDs or DVDs click Help on the CD or DVD player if available Adjusting the Volume K NOTE When the speakers are muted you do not hear the CD or DVD playing 1 Open the Volume Control window 2 Click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume For more information on volume control options click Help in the Volume Control window Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback adjust the display properties Windows XP 1 Click Start Control Panel Appearance and Themes 2 Under Pick a task click Change the screen resolution Setting Up and Using Your Computer 27 3 Under Screen resolution click and drag the bar to reduce the resolution setting 4 In the drop down menu under Color quality click Medium 16 bit and click OK Windows Vista 1 Start click Control Panel and then click Appearance and Personalization 2 Under Personalization click Adjust Screen Resolution The Display Properties window appears 3 Under Resolution click and drag the bar t
94. etal surface on the computer chassis Follow the procedures in Before You Begin on page 101 2 Press the securing clip at each end of the memory module connector 1 1 memory connector DIMM_1 2 securing clips 2 3 connector Removing and Installing Parts 113 3 Align the notch on the bottom of the module with the crossbar in the connector 1 cutouts 2 2 memory module 3 notch 4 crossbar NOTICE To avoid damage to the memory module press the module straight down into the connector while you apply equal force to each end of the module 4 Insert the module into the connector until the module snaps into position If you insert the module correctly the securing clips snap into the cutouts at each end of the module A A gt Replace the PCI Express x16 card See Cards on page 115 Replace the computer cover 5 6 NOTICE To connect a network cable first plug the cable into the network device and then plug it into the computer 7 Connect your computer and devices to electrical outlets and turn them on 114 Removing and Installing Parts Right click the My Computer icon and click Properties Click the General tab 10 To verify that the memory is installed correctly check the amount of memory RAM listed Removing Memory A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide A CAUTION Before remov
95. f you wait too long and ie operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list appears highlight CD DVD CD RW Drive and press lt Enter gt Press any key to Boot from CD ROM Follow the instructions on the screen to complete the installation Troubleshooting Tools 99 Troubleshooting Software and Hardware Problems If a device is either not detected during the operating system setup or is detected but incorrectly configured you can use the Hardware Troubleshooter to resolve the incompatibility Windows XP 1 Click Start and click Help and Support 2 Typehardware troubleshooter in the Search field and click the arrow to start the search 3 Click Hardware Troubleshooter in the Search Results list 4 Inthe Hardware Troubleshooter list click I need to resolve a hardware conflict on my computer and click Next Windows Vista 1 Click Start and click Help and Support 2 Typehardware troubleshooter in the search field and press lt Enter gt to start the search 3 In the search results select the option that best describes the problem and 100 follow the remaining troubleshooting steps Troubleshooting Tools Removing and Install
96. g the computer out of hibernation because the keyboard and the mouse do not function when the computer is in hibernate mode Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory Dell creates an appropriately sized hibernate mode file before shipping the computer to you If the computer s hard drive becomes corrupted Windows Vista recreates the hibernate file automatically Power Plan Properties You can define standby mode settings display mode settings hibernate mode settings if available and other power settings in the Power Plan Properties window To access the Power Plan Properties window 1 Click Start gt Control Panel System and Maintenance System and Maintenance Power Options This takes you to the main Select a Power Plan window 2 In the Select A Power Plan window you can change or modify power settings 40 Setting Up and Using Your Computer To change the default settings for a plan 1 Click Start Control Panel System and Maintenance 2 Under System and Maintenance click Power Options In the Power Options window click Change Plan Settings to change settings such as e Require a password on wakeup e Choose what power buttons do e Create a power plan you can choose the settings you want and create a custom power plan here e Choose when to turn off the display e Change when the computer sleeps Advance
97. h pulse duration of 2 msec 10 equivalent to 20 in sec 51 cm sec 105 G 5 with pulse duration of 2 msec 10 equivalent to 50 in sec 127 cm sec 15 2 to 3048 m 50 to 10 000 ft 15 2 to 10 668 m 50 to 35 000 ft Appendix 173 System Setup Overview Use system setup as follows To change the system configuration information after you add change or remove any hardware in your computer To set or change a user selectable option such as the user password To read the current amount of memory or set the type of hard drive installed Before you use system setup it is recommended that you write down the system setup screen information for future reference NOTICE Unless you are an expert computer user do not change the settings for this program Certain changes can make your computer work incorrectly Entering System Setup 1 2 K Turn on or restart your computer When the blue DELL logo is displayed you must watch for the F2 prompt to appear Once this F2 prompt appears press lt F2 gt immediately NOTE The F2 prompt indicates that the keyboard has initialized This prompt can appear very quickly so you must watch for it to display and then press lt F2 gt If you press lt F2 gt before you are prompted this keystroke will be lost 4 Ifyou wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut
98. hat are read or written in that computer until the virus is eradicated V volt The measurement of electric potential or electromotive force One V appears across a resistance of 1 ohm when a current of 1 ampere flows through that resistance W W watt The measurement of electrical power One W is 1 ampere of current flowing at 1 volt WHr watt hour A unit of measure commonly used to indicate the approximate capacity of a battery For example a 66 WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours wallpaper The background pattern or picture on the Windows desktop Change your wallpaper through the Windows Control Panel You can also scan in your favorite picture and make it wallpaper WLAN wireless local area network A series of interconnected computers that communicate with each other over the air waves using access points or wireless routers to provide Internet access write protected Files or media that cannot be changed Use write protection when you want to protect data from being changed or destroyed To write protect a 3 5 inch floppy disk slide its write protect tab to the open position WWAN wireless wide area network A wireless high speed data network using cellular technology and covering a much larger geographic area than WLAN WXGA wide aspect extended graphics array A video standard for video cards and controllers that supports resolutions up to 1280 x 80
99. he cover Removing and Installing Parts 103 104 1 computer cover 2 front of computer 4 Release the computer cover by pulling it away from the front of the computer and lifting it up 5 Set the cover aside in a secure location Removing and Installing Parts Inside View of Your Computer A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide 1 optical drive 2 powersupply 3 optional optical drive 4 floppy drive or Media Reader 5 hard drive 6 optional hard drive Removing and Installing Parts 105 System Board Components 106 31 dd lad E 29 283 27 26 2 6 2 21 1 processor socket 2 processor fan 3 memory module CPU connector CPU_FAN connector DIMM_1 4 memory module 5 memory module 6 memory module connector DIMM_2 connector DIMM_3 connector DIMM_4 7 mainpowerconnector 8 floppy drive connector 9 battery socket ATX_POWER FLOPPY Removing and Installing Parts 22 25 28 31 serial ATA drive connector SATA0 password jumper CLEAR_PW front USB connector F_USB1 front FlexBay connector F_USB3 PCI connector PCI2 PCI Express x16 con
100. he screw 13 Connect any cables that should be attached to the card See the documentation for the card for information about the card s cable connections 120 Removing and Installing Parts 14 15 16 17 NOTICE Do not route card cables over or behind the cards Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment NOTICE To connect a network cable first plug the cable into the network device and then plug it into the computer Replace the computer cover reconnect the computer and devices to electrical outlets and then turn them on If you installed a sound card a Enter system setup see System Setup on page 174 go to Onboard Devices and select Integrated Audio and then change the setting to Off b Connect external audio devices to the sound card s connectors Do not connect external audio devices to the microphone speaker headphone or line in connectors on the back panel See Back Panel Connectors on page 20 If you installed an add in network adapter and want to disable the integrated network adapter a Enter system setup see System Setup on page 174 go to Onboard Devices and select Integrated NIC and then change the setting to Off b Connect the network cable to the add in network adapter s connectors Do not connect the network cable to the integrated connector on the back panel See Back Panel Connectors on pag
101. he settings as needed REINSTALL THE PRINTER DRIVER See the printer documentation for instructions Scanner Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide K NOTE If you need technical assistance for your scanner contact the scanner s manufacturer CHECK THE SCANNER DOCUMENTATION See the scanner documentation for setup and troubleshooting information UNLOCK THE SCANNER Ensure that your scanner is unlocked if it has a locking tab or button RESTART THE COMPUTER AND TRY THE SCANNER AGAIN 76 Solving Problems CHECK THE CABLE CONNECTIONS e See the scanner documentation for cable connection information Ensure that the scanner cables are securely connected to the scanner and the computer VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS Windows XP 1 Click Start gt Control Panel Printers and Other Hardware Scanners and Cameras 2 If your scanner is listed Windows recognizes the scanner Windows Vista 1 Click Start e Control Panel Hardware and Sound gt Scanners and Cameras 2 If the scanner is listed Windows recognizes the scanner REINSTALL THE SCANNER DRIVER See the scanner documentation for instructions Sound and Speaker Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide
102. hone lines Three types of modems include external PC Card and internal You typically use your modem to connect to the Internet and exchange e mail module bay See media bay Glossary 197 MP megapixel A measure of image resolution used for digital cameras ms millisecond A measure of time that equals one thousandth of a second Access times of storage devices are often measured in ms network adapter A chip that provides network capabilities A computer may include a network adapter on its system board or it may contain a PC Card with an adapter on it A network adapter is also referred to as a NIC network interface controller NIC See network adapter notification area The section of the Windows taskbar that contains icons for providing quick access to programs and computer functions such as the clock volume control and print status Also referred to as system tray ns nanosecond A measure of time that equals one billionth of a second NVRAM nonvolatile random access memory A type of memory that stores data when the computer is turned off or loses its external power source NVRAM is used for maintaining computer configuration information such as date time and other system setup options that you can set 0 optical drive A drive that uses optical technology to read or write data from CDs DVDs or DVD RWs Example of optical drives include CD drives DVD drives CD R
103. iagnostics see Dell Diagnostics on page 86 Solving Problems 71 Mouse Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CLEAN THE MOUSE See Mouse on page 183 for instructions on cleaning the mouse CHECK THE MOUSE CABLE 1 Remove mouse extension cables if used and connect the mouse directly to the computer 2 Reconnect the mouse cable as shown on the setup diagram for your computer RESTART THE COMPUTER 1 Simultaneously press lt Ctrl gt lt Esc gt to display the Start menu 2 Type u press the keyboard arrow keys to highlight Shut down or Turn Off and then press lt Enter gt 3 After the computer turns off reconnect the mouse cable as shown on the on the setup diagram for your computer 4 Start the computer ENSURE THAT THE USB PORTS ARE ENABLED IN THE SYSTEM SETUP PROGRAM See System Setup on page 174 TEST THE MOUSE Connect a properly working mouse to the computer and try using the mouse CHECK THE MOUSE SETTINGS Windows XP 1 Click Start Control Panel Mouse 2 Adjust the settings as needed Windows Vista 1 Click Start Control Panel Hardware and Sound Mouse 2 Adjust the settings as needed 72 Solving Problems REINSTALL THE MOUSE DRIVER Sce Reinstalling Drivers and Utilities on page 90 RUN THE HARDWARE TROUBLESHOOTER See Restoring Your Operating Syste
104. ically updated according to the removable devices connected Hard Disk Boot Used to set the device priority of hard drives The items Priority displayed are dynamically updated according to the hard drives detected First Boot Device Removable Hard Disk CDROM USB CDROM Legacy LAN Disabled Removable by default Second Boot Device Removable Hard Disk CDROM USB CDROM Legacy LAN Disabled Hard disk by default Third Boot Device Removable Hard Disk CDROM USB CDROM Legacy LAN Disabled CD ROM by default Boot Other Device Enabled Disabled Disabled by default Advanced Chipset Features Init Display First PCI Slot Onboard PCIEx PCI Slot by default Video Memory Size l MB 8 MB 8 MB by default DVMT Mode FIXED DVMT DVMT by default DVMT FIXED Memory 128 MB 256 MB MAX 128 MB by default Size Integrated Peripherals USB Device Setting USB Controller Enabled or Disabled Enabled by default e USB Operation Mode High Speed Full Low Speed High Speed by default Onboard FDC Enabled or Disabled Enabled by default Controller Onboard Audio Enabled or Disabled Enabled by default Connector Onboard LAN Enabled or Disabled Enabled by default Connector Appendix 177 Onboard LAN Boot Enabled or Disabled Disabled by default ROM SATA Mode IDE RAID AHCI IDE by default Power Management Setup ACPI Suspend Type S1 POS S3 STR S3 STR by default Quick Resume D
105. ick Next On the Where are the files and settings screen select the method you chose for transferring your settings and files and click Next Follow the instructions on the screen The wizard reads the collected files and settings and applies them to your new computer When all of the settings and files have been applied the Finished screen appears Click Finished and restart the new computer NOTE For more information about this procedure search support dell com for document 154781 What Are The Different Methods To Transfer Files From My Old Computer To My New Dell Computer Using the Microsoft Windows XP Operating System NOTE Access to the Dell Knowledge Base document may not be available in certain countries Setting Up and Using Your Computer Transferring Information Using Windows Vista The Windows Vista operating system provides the Easy Transfer wizard to move data from a source computer to a new computer You can transfer data such as e User account e Files and folders e Program settings e Internet settings and favorites e E mail settings contacts and messages You can transfer the data to the new computer over a network or serial connection or you can store it on removable media such as a writable CD for transfer to the new computer There are two ways to access the Easy Transfer wizard e When Windows Vista setup is completed you will see the Windows Vista Welcome Center One i
106. ight click the device for which the new driver was installed and click Properties 3 Click Drivers and click Roll Back Driver If Device Driver Rollback does not resolve the problem then use System Restore Restoring Your Operating System on page 93 to return your computer to the operating state that existed before you installed the new driver Using the Drivers and Utilities media If using Device Driver Rollback or System Restore Restoring Your Operating System on page 93 does not resolve the problem then reinstall the driver from the Drivers and Utilities media 1 With the Windows desktop displayed insert the Drivers and Utilities media If this is your first time to use the Drivers and Utilities media go to step 2 If not go to step 5 When the Drivers and Utilities media installation program starts follow the prompts on the screen When the InstallShield Wizard Complete window appears remove the Drivers and Utilities media and click Finish to restart the computer 4 When you see the Windows desktop reinsert the Drivers and Utilities media Troubleshooting Tools 91 5 At the Welcome Dell System Owner screen click Next K NOTE The Drivers and Utilities media displays drivers only for hardware that came installed in your computer If you installed additional hardware the drivers for the new hardware might not be displayed by the Drivers and Utilities media If those drivers are not displayed exit the Dr
107. iles on your primary hard drive For conventional hard drive configurations the primary hard drive is the first drive detected by the computer 98 Troubleshooting Tools To reinstall Windows you need the following items EA Dell Operating System media Dell Drivers and Utilities media NOTE The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer Use the Dell Drivers and Utilities media to load any required drivers Depending on the region from which you ordered your computer or whether you requested the media the Dell Drivers and Utilities media and Operating System media may not ship with your computer Reinstalling Windows XP or Windows Vista The reinstallation process can take to 2 hours to complete After you reinstall the operating system you must also reinstall the device drivers virus protection program and other software NOTICE The Operating System media provides options for reinstalling Windows Aa O N XP The options can overwrite files and possibly affect programs that are installed on your hard drive Therefore do not reinstall Windows XP unless a Dell technical support representative instructs you to do so Save and close any open files and exit any open programs Insert the Operating System disc Click Exit if the Install Windows message appears Restart the computer When the DELL logo appears press lt F12 gt immediately K NOTE I
108. indows Vista 1 Click Start gt Computer System Properties Device Manager K NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to enter the Device Manager Double click the type of device for which you are installing the driver for example Audio or Video Double click the name of the device for which you are installing the driver Click Driver Update Driver Browse my computer for driver software Click Browse and browse to the location to which you previously copied the driver files When the name of the appropriate driver appears click the name of the driver Click OK Next Finish and restart your computer Restoring Your Operating System You can restore your operating system in the following ways System Restore returns your computer to an earlier operating state without affecting data files Use System Restore as the first solution for restoring your operating system and preserving data files Dell PC Restore by Symantec available in Windows XP and Dell Factory Image Restore available in Windows Vista returns your hard drive to the operating state it was in when you purchased the computer Both permanently delete all data on the hard drive and remove any programs installed after you received the computer Use Dell PC Restore or Dell Factory Image Restore only if System Restore does not resolve your operating system
109. ing Parts A CAUTION Some of the parts described in this chapter may be replaceable by a certified service technician only and are not customer replaceable Before You Begin This chapter provides procedures for removing and installing the components in your computer Unless otherwise noted each procedure assumes that the following conditions exist e You have performed the steps in Turning Off Your Computer on page 102 and Before Working Inside Your Computer on page 102 e You have read the safety information in the Dell Product Information Guide e Acomponent can be replaced or if purchased separately installed by performing the removal procedure in reverse order Recommended Tools The procedures in this document may require the following tools e Small flat blade screwdriver e Small Phillips screwdriver e Small plastic scribe e Flash BIOS executable update program on the Dell Support website at support dell com Removing and Installing Parts 101 Turning Off Your Computer NOTICE To avoid losing data save and close all open files and exit all open programs before you turn off your computer Save and close any open files and exit any open programs Shut down the operating system e In Windows XP click Start Turn Off Computer Turn off e In Windows Vista click Start click the arrow and then click Shut Down The computer turns off after the operating system shutdown process finishes Ensur
110. ing amber indicates a problem with the system board A solid amber light when the system does not boot indicates that the system board cannot start initialization This could be a system board or a power supply problem see Power Problems on page 74 blue light A blinking blue light indicates the computer is reading data from or writing data to the SATA hard drive or CD DVD green light A good connection exists between the network and the computer off no light The computer is not detecting a physical connection to the network yellow blinking light DC power supply Wattage Maximum heat dissipation 172 Appendix 300 W 162 W NOTE Heat dissipation is calculated by using the power supply wattage rating Power Voltage see the safety instructions located in the Product Information Guide for important voltage setting information Coin cell battery 115 230 VAC 50 60 Hz 7A 4A 3 V CR2032 lithium coin cell Physical Height 36 2 cm 14 2 in Width 17 0 cm 6 7 in Depth 43 5 cm 17 1 in Weight 12 7 kg 28 0 Ib Environmental Temperature Operating 10 to 35 C 50 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity Maximum vibration Operating Storage Maximum shock Operating Storage Altitude Operating Storage 20 to 80 noncondensing 5 to 350 Hz at 0 0002 G2 Hz 5 to 500 Hz at 0 001 to 0 01 G2 Hz 40 G 5 wit
111. ing memory you must remove the PCI Express X16 card See Cards on page 115 NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis Follow the procedures in Before You Begin on page 101 Press out the securing clip at each end of the memory module connector Grasp the module at the end of the board and lift up Aa WwW N Replace the PCI Express x16 card See Cards on page 115 Cards A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis Your Dell computer provides the following slots for PCI and PCI Express cards e One PCI Express x16 card slot SLOT1 e One PCI Express x1 card slot SLOT2 e Two PCI card slots SLOT3 SLOT4 See System Board Components on page 106 for card slot location Removing and Installing Parts 115 PCI and PCI Express Cards Your computer supports two PCI cards one PCI Express x16 card and one PCI Express x1 card Nl
112. ing to the PCMCIA standard Modems and network adapters are common types of ExpressCards ExpressCards support both the PCI Express and USB 2 0 standard Express Service Code A numeric code located on a sticker on your Dell computer Use the Express Service Code when contacting Dell for assistance Express Service Code service may not be available in some countries extended display mode A display setting that allows you to use a second monitor as an extension of your display Also referred to as dual display mode extended PC Card A PC Card that extends beyond the edge of the PC Card slot when installed Glossary 193 F Fahrenheit A temperature measurement scale where 32 is the freezing point and 212 is the boiling point of water FBD fully buffered DIMM A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer AMB that speeds communication between the DDR2 SDRAM chips and the system FCC Federal Communications Commission A U S agency responsible for enforcing communications related regulations that state how much radiation computers and other electronic equipment can emit fingerprint reader A strip sensor that uses your unique fingerprint to authenticate your user identity to help secure your computer folder A term used to describe space on a disk or drive where files are organized and grouped Files in a folder can be viewed and ordered in various ways such as alphabetically
113. isabled Enabled Disabled by default Remote Wake Up On Off On by default USB KB Wake Up Enabled Disabled Disabled by default From S3 Auto Power On Enabled Disabled Disabled by default Auto Power On Date 0 Auto Power On Time 0 00 00 AC Recovery Off On Former Sts Off by default Boot Sequence This feature allows you to change the boot sequence for devices Option Settings e Diskette Drive The computer attempts to boot from the floppy drive If the floppy disk in the drive is not bootable if no floppy disk is in the drive or if there is no floppy drive installed in the computer the computer generates an error message Hard Drive The computer attempts to boot from the primary hard drive If no operating system is on the drive the computer generates an error message e CD Drive The computer attempts to boot from the CD drive If no CD is in the drive or if the CD has no operating system the computer generates an error message 178 Appendix EA USB Flash Device Insert the memory device into a USB port and restart the computer When F12 Boot Menu appears in the upper right corner of the screen press lt F12 gt The BIOS detects the device and adds the USB flash option to the boot menu NOTE To boot to a USB device the device must be bootable To make sure that your device is bootable check the device documentation Changing Boot Sequence for the Current Boot You can use this fe
114. ivers and Utilities media program For drivers information see the documentation that came with the device A message appears stating that the Drivers and Utilities media is detecting hardware in your computer The drivers that are used by your computer are automatically displayed in the My Drivers The Drivers and Utilities media has identified these components in your system window Click the driver that you want to reinstall and follow the instructions on the screen If a particular driver is not listed that driver is not required by your operating system Manually Reinstalling Drivers After extracting the driver files from the Drivers and Utilities media to your hard drive you may be required to update the driver manually Windows XP 1 Click Start and click Control Panel 2 Under Pick a Category click Performance and Maintenance System gt System Properties Hardware Device Manager 3 Double click the type of device for which you are installing the driver Right click the device for which the driver is being reinstalled then click Properties 5 Click Driver Update Driver Install from a list or specific location Advanced Next 6 Click to check Include this location in the search then click Browse and navigate to where the driver files are located on your hard drive 7 When the name of the appropriate driver appears click Next 8 Click Finish and restart your computer 92 Troubleshooting Tools W
115. ix Storage Manager Intel Matrix Storage Console to launch the Intel Storage Utility In Windows Vista click Start ss Programs gt Intel Matrix Storage Manager Intel Matrix Storage Manager to launch the Intel Storage Utility K NOTE If you do not see an Actions menu option you have not yet set your computer to RAID enabled mode see Setting Your Computer to RAID Enabled Mode on page 43 3 On the Actions menu click Create RAID Volume From Existing Hard Drive to launch the Migration Wizard 4 Click Next on the first Migration Wizard screen 5 Enter a RAID volume name or accept the default 6 From the drop down box select RAID 1 as the RAID level K NOTE Select the hard drive that already has the data or operating system files that you want to maintain on the RAID volume as your source hard drive 7 On the Select Source Hard Drive screen double click the hard drive from which you want to migrate and click Next 8 On the Select Member Hard Drive screen double click the hard drive to select the member drive that you want to act as the mirror in the array and click Next 9 On the Specify Volume Size screen select the volume size you want and click Next K NOTE In the following step you will lose all data contained on the member drive 10 Click Finish to start migrating or click Back to make changes You can use your computer normally during migration process Creating a Spare Hard Drive A spar
116. lLite module memory A temporary data storage area inside your computer Because the data in memory is not permanent it is recommended that you frequently save your files while you are working on them and always save your files before you shut down the computer Your computer can contain several different forms of memory such as RAM ROM and video memory Frequently the word memory is used as a synonym for RAM memory address A specific location where data is temporarily stored in RAM memory mapping The process by which the computer assigns memory addresses to physical locations at start up Devices and software can then identify information that the processor can access memory module A small circuit board containing memory chips which connects to the system board MHz megahertz A measure of frequency that equals 1 million cycles per second The speeds for computer processors buses and interfaces are often measured in MHz Mini PCI A standard for integrated peripheral devices with an emphasis on communications such as modems and NICs A Mini PCI card is a small external card that is functionally equivalent to a standard PCI expansion card Mini Card A small card designed for integrated peripherals such as communication NICs The Mini Card is functionally equivalent to a standard PC expansion card modem A device that allows your computer to communicate with other computers over analog telep
117. lick Start and click Computer 2 Right click Local Disk C 3 Click Properties Tools Check Now The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 4 Follow the instructions on the screen NOTE You must be logged in with Administrator privileges to perform this procedure E Mail Modem and Internet Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide K NOTE Connect the modem to an analog telephone jack only The modem does not operate while itis connected to a digital telephone network CHECK THE MICROSOFT OUTLOOK EXPRESS SECURITY SETTINGS If you cannot open your e mail attachments 1 In Outlook Express click Tools gt Options Security 2 Click Do not allow attachments to remove the checkmark 62 Solving Problems CHECK THE TELEPHONE LINE CONNECTION CHECK THE TELEPHONE JACK CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK USE A DIFFERENT TELEPHONE LINE e Verify that the telephone line is connected to the jack on the modem The jack has either a green label or a connector shaped icon next to it Ensure that you feel a click when you insert the telephone line connector into the modem Disconnect the telephone line from the modem and connect it to a telephone Listen for a dial tone
118. ll Diagnostics From Your Hard Drive on page 86 60 Solving Problems Optical drive problems K NOTE High speed optical drive vibration is normal and may cause noise which does not indicate a defect in the drive or the CD or DVD K NOTE Because of different regions worldwide and different disc formats not all DVD titles work in all DVD drives ADJUST THE WINDOWS VOLUME CONTROL e Click the speaker icon in the lower right corner of your screen e Ensure that the volume is turned up by clicking the slidebar and dragging it up Ensure that the sound is not muted by clicking any boxes that are checked CHECK THE SPEAKERS AND SUBWOOFER See Sound and Speaker Problems on page 77 Problems writing to a CD DVD RW drive CLOSE OTHER PROGRAMS The CD DVD RW drive must receive a steady stream of data when writing If the stream is interrupted an error occurs Try closing all programs before you write to the CD DVD RW TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD DVD RW DISC See Power Management Options in Windows XP on page 35 or search for the keyword standby in Windows Help and Support for information on power management modes Solving Problems 61 Hard drive problems RuN CHECK Disk Windows XP 1 Click Start and click My Computer 2 Right click Local Disk C 3 Click Properties Tools Check Now 4 Click Scan for and attempt recovery of bad sectors and click Start Windows Vista 1 C
119. ll operate but with a slight reduction in performance See the label on the module to determine the module s capacity For example if you install a mixed pair of DDR2 533 MHz and DDR2 667 MHz and 800 MHz memory the modules function at the slowest speed installed 1 Pair A matched pair of 2 Pair B matched pair of memory modules in memory modules in connectors DIMM_1 and connectors DIMM_3 and DIMM_2 DIMM_4 Removing and Installing Parts NOTICE If you remove your original memory modules from the computer during a memory upgrade keep them separate from any new modules that you may have even if you purchased the new modules from Dell If possible do not pair an original memory module with a new memory module Otherwise your computer may not start properly You should install your original memory modules in pairs either in DIMM connectors 1 and 2 or DIMM connectors 3 and 4 K NOTE Memory purchased from Dell is covered under your computer warranty Installing Memory A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION Before installing memory you must remove the PCI Express X16 card See Cards on page 115 NOTICE To prevent static damage to components inside your computer discharge 1 static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted m
120. m on page 93 Network Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CHECK THE NETWORK CABLE CONNECTOR Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network port or device CHECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER If the link integrity light is off that indicates no network communication exists Replace the network cable For a description of network lights see Controls and Lights on page 172 RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN CHECK YOUR NETWORK SETTINGS Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning RUN THE HARDWARE TROUBLESHOOTER See Restoring Your Operating System on page 93 Solving Problems 73 Power Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide IF THE POWER LIGHT IS OFF The computer is either turned off or is not receiving power e Reseat the power cable into both the power connector on the back of the computer and the electrical outlet e If the computer is plugged into a power strip ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on Also by
121. mmended for the data integrity requirements of digital photography and audio The Intel RAID controller on your computer can only create a RAID volume using two physical drives If a third drive is present then that drive cannot be made part of a RAID volume using the Intel RAID configuration program although it can be used as a spare drive in a RAID 1 configuration However if four drives are present in your computer then each pair of drives can be made into a RAID level 1 volume The drives should be the same size in order to ensure that the larger drive does not contain unallocated and therefore unusable space RAID Level 1 Configuration RAID level 1 uses a data redundancy storage technique known as mirroring When data is written to the primary drive it is then duplicated or mirrored on the other drive A RAID level 1 configuration sacrifices high data access rates for its data redundancy advantages serial ATA RAID configured for RAID level 1 segment 1 segment 1 duplicated segment 2 segment 2 duplicated segment 3 segment 3 duplicated segment 4 segment 4 duplicated segment 5 segment 5 duplicated segment 6 segment 6 duplicated hard drive 1 hard drive 2 42 Setting Up and Using Your Computer If a drive failure occurs subsequent read and write operations are directed to the surviving drive A replacement drive can then be rebuilt using the data from the surviving drive Also bec
122. mpatibilities 100 contacting Dell 187 copying CDs general information 28 helpful tips 30 how to 28 copying DVDs general information 28 helpful tips 30 how to 28 cover removing 103 replacing 166 Index 207 Dell contacting 187 support policy 184 support site 13 Dell Diagnostics 86 diagnostics beep codes 82 Dell 86 documentation End User License Agreement 11 ergonomics 11 Finding Information 11 online 13 Product Information Guide 11 regulatory 11 safety 11 Setup Diagram 11 warranty 11 drive panel insert removing 138 replacing 139 149 drivers 89 about 89 identifying 90 reinstalling 90 Drivers and Utilities media 91 Dell Diagnostics 86 drives 126 hard drive 128 installing floppy 136 installing hard drive 130 208 Index drives continued installing optical 145 147 problems 60 removing floppy 134 removing hard drive 129 removing optical 143 second hard drive 132 serial ATA 128 DVD drive problems 61 DVDs 28 playing 26 E e mail problems 62 End User License Agreement 11 ergonomics information 11 error messages beep codes 82 troubleshooting 65 F Factory Image Restore 95 97 Files and Settings Transfer Wizard 49 Finding Information 11 FlexBay drive Media Card Reader 16 floppy drive installing 136 removing 134 hard drive installing 130 installing second 132 problems 62 removing 129 hardwar
123. n page 123 Disconnect the optical drive data cable from the system board connector 5 Disconnect the power cable and the optical drive data cable from the back of the drive Removing and Installing Parts 143 6 Remove the two screws securing the optical drive 7 Slide the optical drive out through the front of the computer 8 If you are not replacing the drive replace the drive panel insert see Replacing the Floppy Drive Panel Insert on page 139 9 Replace the drive panel see Drives on page 126 10 Replace the computer cover see Replacing the Computer Cover on page 166 11 Connect your computer and devices to electrical outlets and then turn them on 12 Configure the drives in system setup see Entering System Setup on page 174 Installing an Optical Drive 1 Follow the procedures in Before You Begin on page 101 2 Remove the computer cover see Removing the Computer Cover on page 103 3 Remove the bezel see Removing the Bezel on page 123 4 Gently slide the drive into place 5 Align the screw holes in the optical drive with the screw holes in the optical drive bay 6 Replace and tighten the two screws securing the optical drive 7 Connect the power and data cables to the drive 8 Connect the data cable to the system board connector on the system board Removing and Installing Parts 145 1 optical drive 2 data cable 3 power cable 4 system board 5 screw holes in the 6 screws
124. n the computer On computers with a video card use the connector on the card Setting Up and Using Your Computer 21 Installing Your Computer in an Enclosure Installing your computer in an enclosure can restrict the airflow and impact your computer s performance possibly causing it to overheat Follow the guidelines below when installing your computer in an enclosure NOTICE The operating temperature specifications in your Owner s Manual reflect the maximum ambient operating temperature The room ambient temperature needs to be a consideration when installing your computer in an enclosure For example if the ambient room temperature is at 25 C 77 F depending on your computer s specifications you only have 5 to 10 C 9 to 18 F temperature margin before you reach your computer s maximum operating temperature For details about your computer s specifications see Specifications on page 169 e Leave a 10 2 cm 4 in minimum clearance on all vented sides of the computer to permit the airflow required for proper ventilation e If your enclosure has doors they need to be of a type that allows at least 30 airflow through the enclosure front and back e If your computer is installed in a corner on a desk or under a desk leave at least 5 1 cm 2 in clearance from the back of the computer to the wall to permit the airflow required for proper ventilation 22 Setting Up and Using Your Computer Do
125. nd peripherals is provided by the original manufacturer including those purchased and or installed through Dell Software and Peripherals Readyware and Custom Factory Integration l Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer All Dell standard components included in a Custom Factory Integration CFI project are covered by the standard Dell limited warranty for your computer However Dell also extends a parts replacement program to cover all nonstandard third party hard ware components integrated through CFI for the duration of the computer s service contract Definition of Dell Installed Software and Peripherals Dell installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process Microsoft Office Norton Antivirus and so on Dell installed peripherals include any internal expansion cards or Dell branded module bay or PC Card accessories In addition any Dell branded monitors keyboards mice speakers microphones for telephonic modems docking stations port replicators networking products and all associated cabling are included Definition of Third Party Software and Peripherals Third party software and peripherals include any peripheral accessory or software program sold by Dell not under the Dell brand printe
126. nd then click the right arrow Click a second hard drive until two drives appear in the Selected window and then click Next In the Specify Volume Size window select the Volume Size desired and click Next Click Finish to create the volume or click Back to make changes Follow Microsoft Windows procedures for creating a partition on the new RAID volume Deleting a RAID Volume 46 NOTE While this procedure deletes the RAID 1 volume it also splits the RAID 1 volume into two non RAID hard drives with a partition and leaves any existing data files intact In Windows XP click Start All Programs Intel Matrix Storage Manager gt Intel Matrix Storage Console to launch the Intel Storage Utility In Windows Vista click Start e Programs gt Intel Matrix Storage Manager Intel Matrix Storage Manager to launch the Intel Storage Utility Right click the Volume icon of the RAID volume you want to delete and select Delete Volume On the Delete RAID Volume Wizard screen click Next Highlight the RAID volume you want to delete in the Available box click the right arrow button to move the highlighted RAID volume into the Selected box and then click Next Click Finish to delete the volume Setting Up and Using Your Computer Migrating to a RAID 1 Volume 1 Set your computer to RAID enabled mode see Setting Your Computer to RAID Enabled Mode on page 43 2 In Windows XP click Start All Programs Intel Matr
127. ndby mode or hibernate mode to reduce power to the entire computer When the computer exits from a power conservation mode it returns to the operating state it was in prior to entering the mode K NOTE Windows XP Professional includes security and networking features not available in Windows XP Home Edition When a Windows XP Professional computer is connected to a network different options related to security and networking appear in certain windows K NOTE The procedures to activate the standby and hibernate modes may vary according to your operating system Standby Mode Standby mode conserves power by turning off the display and the hard drive after a designated period of time known as a time out When the computer exits from standby mode it returns to the operating state it was in prior to entering standby mode NOTICE If your computer loses power while in standby mode it may lose data Setting Up and Using Your Computer 35 To set standby mode to automatically activate after a defined period of inactivity 1 Click Start Control Panel Pick a category Performance and Maintenance 2 Under or pick a Control Panel icon click Power Options To immediately activate standby mode without a period of inactivity click Start Turn Off Computer Stand by To exit from standby mode press a key on the keyboard or move the mouse Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on
128. ne CD DVD drive ensure that the settings are correct and then click Disc Copy The computer reads your source CD or DVD and copies the data to a temporary folder on your computer hard drive When prompted insert a blank CD or DVD into the drive and click OK e Ifyou have two CD DVD drives select the drive into which you have inserted your source CD or DVD and then click Disc Copy The computer copies the data from the source CD or DVD to the blank CD or DVD Once you have finished copying the source CD or DVD the CD or DVD that you have created automatically ejects Using Blank CDs and DVDs CD RW drives can write to CD recording media only including high speed CD RW media while DVD writable drives can write to both CD and DVD recording media Use blank CD Rs to record music or permanently store data files After the maximum storage capacity of a CD R is reached you cannot write to that CD R again see the Sonic documentation for more information Use blank CD RWSs if you plan to erase rewrite or update information on the CD later Blank DVD Rs can be used to permanently store large amounts of data After you create a DVD R disc you may not be able to write to that disc again if the disc is finalized or closed during the final stage of the disc creation process Use blank DVD RWs if you plan to erase rewrite or update information on the disc later Setting Up and Using Your Computer 29 CD Writable Drives
129. nection integrated Usually refers to components that are physically located on the computer s system board Also referred to as built in 1 O input output An operation or device that enters and extracts data from your computer Keyboards and printers are I O devices T O address An address in RAM that is associated with a specific device such as a serial connector parallel connector or expansion slot and allows the processor to communicate with that device Glossary 195 IrDA Infrared Data Association The organization that creates international standards for infrared communications IRQ interrupt request An electronic pathway assigned to a specific device so that the device can communicate with the processor Each device connection must be assigned an IRQ Although two devices can share the same IRQ assignment you cannot operate both devices simultaneously ISP Internet service provider A company that allows you to access its host server to connect directly to the Internet send and receive e mail and access websites The ISP typically provides you with a software package user name and access phone numbers for a fee K Kb kilobit A unit of data that equals 1024 bits A measurement of the capacity of memory integrated circuits KB kilobyte A unit of data that equals 1024 bytes but is often referred to as 1000 bytes key combination A command requiring you to press
130. nector PCIE_X16 2 USB connectors power for cpu ATX_CPU 11 14 17 20 23 29 serial ATA drive connector SATA1 front panel connector F_PANEL serial ATA drive connector SATA5 system fan connector SYS_FAN1 PCI connector PCI1 audio connectors chassis fan connector CHASSIS_FAN Removing and Installing Parts 12 15 18 21 24 27 30 CMOS jumper CLEAR CMOS serial ATA drive connector SATA4 front USB connector F_USB2 front audio F_AUDIO PCI Express x1 connector PCIE_X1 2 USB and 1 LAN connector video connector VGA 107 Power Supply DC Connector Pin Assignments DC Power Connector P1 13 14 15 16 17 18 19 20 21 22 23 24 LLLI ES E E E5 5 E5 Le E E e e L ES E E E E E LE E E e e LE 1 2 3 4 5 6 7 8 9 10 11 12 108 Removing and Installing Parts Pin Number o ON DMN BW VN NN N NN me ee a a ea ea ei FW N KF DO ON DVN FW N YF D Signal name 3 3 V 3 3 V RTN 5V RTN 5 V RTN POK 5 V AUX t12 V t12 V 3 3 V 3 3 V 12 V RTN PS_ON RTN RTN RTN OPEN 5V 5V 5V RTN Wire Color Orange Orange Black Red Black Red Black Gray Purple Yellow Yellow Orange Orange Blue Black Green Black Black Black Red Red Red Black Wire Size 20 AWG 20 AWG 20 AWG 20 AWG 20 AWG 20 AWG 20 AWG 22 AWG 20 AWG 20 AWG 20 AWG 20 AWG 20 AWG 22 AWG 20 AWG 22 AWG 20 AWG
131. ng Drivers on page 92 RUN THE HARDWARE TROUBLESHOOTER See Restoring Your Operating System on page 93 No sound from headphones CHECK THE HEADPHONE CABLE CONNECTION Ensure that the headphone cable is securely inserted into the headphone connector see Front View of the Computer on page 15 ADJUST THE WINDOWS VOLUME CONTROL Click or double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted 78 Solving Problems ENSURE THAT THE CORRECT AUDIO SOLUTION IS ENABLED IN THE BIOS SETUP PROGRAM See System Setup on page 174 Video and Monitor Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide K NOTE See the monitor documentation for troubleshooting procedures If the screen is blank CHECK THE MONITOR CABLE CONNECTION e Ensure that the graphics cable is connected as shown on the setup diagram for your computer If an optional video card is installed check that the monitor cable is connected to the card rather than the video connector on the system board If you are using a graphics extension cable and removing the cable solves the problem the cable is defective e Swap the computer and monitor power cables to determine whether the power cable is defective e Check the connector for bent or broken pins It is normal for monitor c
132. ning on screen prompts Windows Vista 1 Click Start 2 Inthe Start Search box type System Restore and press lt Enter gt K NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 3 Click Next and follow the remaining prompts on the screen In the event that System Restore did not resolve the issue you may undo the last system restore 94 Troubleshooting Tools Undoing the Last System Restore NOTICE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete Windows XP 1 Click Start All Programs Accessories System Tools System Restore 2 Click Undo my last restoration and click Next Windows Vista 1 Click Start 2 In the Start Search box type System Restore and press lt Enter gt 3 Click Undo my last restoration and click Next Enabling System Restore K NOTE Windows Vista does not disable System Restore regardless of low disk space Therefore the steps below apply only to Windows XP If you reinstall Windows XP with less than 200 MB of free hard disk space available System Restore is automatically disabled To see if System Restore is enabled 1 Click Start Control Panel Performance and Maintenance System 2 Click the System Restore tab
133. not install your computer in an enclosure that does not allow airflow Restricting the airflow impacts your computer s performance possibly causing it to overheat AOON Setting Up and Using Your Computer 23 Setting Up a Printer NOTICE Complete the operating system setup before you connect a printer to the computer See the documentation that came with the printer for setup information including how to e Obtain and install updated drivers Connect the printer to the computer Load paper and install the toner or ink cartridge For technical assistance refer to the printer owner s manual or contact the printer manufacturer Printer Cable Your printer connects to your computer with either a USB cable or a parallel cable Your printer may not come with a printer cable so if you purchase a cable separately ensure that it is compatible with your printer and computer If you purchased a printer cable at the same time you purchased your computer the cable may arrive in the computer s shipping box Connecting a USB Printer K NOTE You can connect USB devices while the computer is turned on 1 Complete the operating system setup if you have not already done so 2 Attach the USB printer cable to the USB connectors on the computer and the printer The USB connectors fit only one way 24 Setting Up and Using Your Computer USB connector on computer 2 USBconnectoron printer 3 USB printer cable Turn on
134. ns RAID Level 1 Configuration Configuring Your Hard Drives forRAID Configuring for RAID Using the Intel Option ROM Utility esos does ae eae Se ew eS Configuring for RAID Using the Intel Matrix Storage Manager 4 Transferring Information toa New Computer Setting Up a Home and Office Network Connecting toa Network Adapter Network Setup Wizard Connecting tothe Internet Setting Up Your Internet Connection 3 Solving Problems Troubleshooting Tips Battery Problems Drive Problems 60 Optical drive problems 61 Harddrive problems 62 E Mail Modem and Internet Problems 62 Error Messages 008 65 Keyboard Problems 66 Lockups and Software Problems 67 The computer does notstartup 67 The computer stopsresponding 67 A program stopsresponding 67 A program crashes repeatedly 67 A program is designed for an earlier Microsoft Windows operating system 68 A solid bluescreenappears 68 Other software problems 69 Media Card Reader Problems 70 Memory Problems n Mouse Problems 72 Network Problems
135. ns in an environment similar to non Windows Vista operating system environments 1 Click Start Control Panel Programs Use an older program with this version of Windows 2 In the welcome screen click Next 3 Follow the instructions on the screen A solid blue screen appears TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off Then restart your computer 68 Solving Problems Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION e Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly Verify that the device drivers do not conflict with the program If necessary uninstall and then reinstall the program BACK UP YOUR FILES IMMEDIATELY USE A VIRUS SCANNING PROGRAM TO CHECK THE HARD DRIVE FLOPPY DISKS or CDs SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Solving Problems 69 Media Card Reader Problems 70 No DRIVE LETTER IS ASSIGNED When Windows detects the Media Card Reader the devic
136. nternal connections or otherwise customizing it for your computer A CAUTION Some network adapters automatically start the computer when they are connected to a network To guard against electrical shock be sure to unplug your computer from its electrical outlet before installing any cards 8 Place the card in the connector and press down firmly Ensure that the card is fully seated in the slot 1 alignment bar 2 fully seated card 3 not fully seated card 4 alignment guide 5 bracket within slot 6 bracket caught outside of slot 9 Ifyou are installing the PCI Express card into the x16 card connector position the card so the securing slot is aligned with the securing tab 118 Removing and Installing Parts 10 Place the card in the connector and press down firmly Ensure that the card is fully seated in the slot 1 PCI Express x16 card 2 securing tab 3 PCI Express x1 card 4 PCI Express x1 card 5 PCI Express x16 card slot slot 11 Replace the card retention bracket ensuring that e The guide clamp is aligned with the guide notch e The tops of all cards and filler brackets are flush with the alignment bar e The notch in the top of the card or filler bracket fits around the alignment guide Removing and Installing Parts 119 1 alignment guide 2 filler bracket 3 alignment bar 4 cardretention bracket 5 screw 6 guide clamp 2 7 guide notch 2 12 Fix the card retention bracket by replacing and tightening t
137. o reduce the resolution setting In the drop down menu under Colors click Medium 16 bit 5 Click OK Copying CDs and DVDs K NOTE Ensure that you observe all copyright laws when creating CDs or DVDs This section applies only to computers that have a CD RW DVD RW or CD RW DVD combo drive K NOTE The types of CD or DVD drives offered by Dell may vary by country The following instructions explain how to make an exact copy of a CD or DVD using Roxio Creator Plus Dell Edition You can also use Roxio Creator Plus for other purposes such as creating music CDs from audio files stored on your computer or backing up important data For help open Roxio Creator Plus and then click the question mark icon in the upper right corner of the window How to Copy a CD or DVD K NOTE CD RW DVD combo drives cannot write to DVD media If you have a CD RW DVD combo drive and you experience recording problems check for available software patches on the Sonic support website at sonic com The DVD writable drives installed in Dell computers can write to and read DVD R DVD RW and DVD R DL dual layer media but cannot write to and may not read DVD RAM or DVD R DL media 28 Setting Up and Using Your Computer K NOTE Most commercial DVDs have copyright protection and cannot be copied using Roxio Creator Plus 1 Open Roxio Creator Plus 2 Under the Copy tab click Disc Copy 3 To copy the CD or DVD e If you have o
138. om the system board and the drives Note the routing of the DC power cables underneath the tabs in the computer chassis as you remove them from the system board and drives You must route these cables properly when you replace them to prevent them from being pinched or crimped Remove the hard drive cable optical drive data cable front panel ribbon cable and any other cables from the securing clip on the side of the power supply Remove the four screws that attach the power supply to the back of the computer chassis 152 1 power supply 2 screws 4 Removing and Installing Parts 6 7 8 A 10 11 12 13 Slide out the power supply and lift it out Slide the replacement power supply towards the back of the computer Replace and tighten all screws that secure the power supply to the back of the computer chassis CAUTION Failure to replace and tighten all screws may cause electrical shock as these screws are a key part of the system grounding NOTICE Route the DC power cables under the chassis tabs The cables must be properly routed to prevent the cables from being damaged Reconnect the DC power cables to the system board and drives Secure the hard drive cable optical drive data cable and the front panel ribbon cable to the securing clip on the side of the power supply NOTE Double check all cable connections to make sure they are secure Replace the computer cover see Replacing the Computer Cov
139. one shown in the illustration Installing the Processor Fan Heat Sink Assembly NOTICE When reinstalling the fan ensure that you do not pinch the wires that run between the system board and the fan 1 Align the captive screws on the processor fan heat sink assembly to the four metal screwhole projections on the system board d w 1 captive screws 4 2 processor fan heat sink assembly K NOTE The processor fan heat sink assembly in your computer may vary from the one shown in the illustration above 2 Tighten the four captive screws K NOTE Ensure that the processor fan heat sink assembly is correctly seated and secure 3 Connect the processor fan heat sink assembly cable to the system board see System Board Components on page 106 Removing and Installing Parts 157 4 Replace the computer cover see Replacing the Computer Cover on page 166 5 Connect your computer and devices to an electrical outlet and turn them on Processor A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide Removing the Processor 1 Follow the procedures in Before You Begin on page 101 2 Remove the computer cover see Removing the Computer Cover on page 103 A CAUTION Despite having a plastic shield the heat sink assembly may be very hot during normal operation Be sure that it has had sufficient time to cool before you touch it
140. ors and the cable routing clips 4 Disconnect all the cables that are connected to the I O panel from the system board Remove the screw that secures the I O panel 6 Carefully remove the I O panel from the computer 1 1 0 panel clamp 2 1 0 panel 3 screw 4 cables 5 I O panel clamp slot 154 Removing and Installing Parts Installing the 1 0 Panel 1 Place the I O panel into the slot NOTICE Take care not to damage the cable connectors and the cable routing clips when sliding the 1 0 panel into the computer Align and slide the I O panel clamp into the I O panel clamp slot Replace and tighten the screw that secures the I O panel Reconnect the cables to the system board Replace the bezel see Replacing the Bezel on page 125 ao To Aa WwW N Replace the computer cover see Replacing the Computer Cover on page 166 7 Connect your computer and devices to an electrical outlet and turn them on 8 Verify that the computer works correctly by running the Dell Diagnostics see Dell Diagnostics on page 86 Processor Fan A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover A CAUTION The heat sink assembly power supply and other components may be very hot during normal operation Be sure th
141. ou can reduce power to just the monitor or the hard drive and Windows Vista sets the default off state to standby mode or you can set hibernate mode to reduce power even further 38 Setting Up and Using Your Computer When the computer exits from a power conservation mode Standby or Hibernate the Windows desktop is restored to the state it was in before it entered the mode Windows Vista has three main default power management modes e Balanced e Power Saver e High Performance Dell has added a fourth Dell Recommended mode that sets power management to the most typical settings for the majority of our customers This is the active Power Plan Standby Mode Standby mode is the default off state for Windows Vista Standby mode conserves power by turning off the display and the hard drive after a time out When the computer exits from standby mode it returns to the operating state it was in before it entered standby mode To set standby mode to automatically activate after a defined period of inactivity 1 Click Start e Control Panel System and Maintenance 2 Under System and Maintenance click Power Options The next dialog box shows three power plans The top option Dell Recommended is the currently active plan To display additional power plans click the arrow at the bottom of the list To immediately activate standby mode without a period of inactivity click Start and click the off button icon Windows Vist
142. pass power protection devices power strips and power extension cables to verify that the computer turns on properly e Ensure that the electrical outlet is working by testing it with another device such as a lamp IF THE POWER LIGHT IS STEADY BLUE AND THE COMPUTER IS NOT RESPONDING See Power Lights on page 81 IF THE POWER LIGHT IS BLINKING BLUE The computer is in standby mode Press a key on the keyboard move the mouse or press the power button to resume normal operation IF THE POWER LIGHT IS STEADY AMBER Power problem or internal device malfunction e Ensure that the 12 volt power connector 12V is securely connected to the system board see System Board Components on page 106 e Ensure that the main power cable and front panel cable are securely connected to the system board see System Board Components on page 106 IF THE POWER LIGHT IS BLINKING AMBER The computeris receiving electrical power a device might be malfunctioning or incorrectly installed e Remove and then reinstall the memory modules see Memory on page 111 e Remove and then reinstall any cards see Cards on page 115 e Remove and then reinstall the graphics card if applicable see Removing a PCI PCI Express Card on page 121 74 Solving Problems ELIMINATE INTERFERENCE Some possible causes of interference are e Power keyboard and mouse extension cables e Too many devices on a power strip e Multiple power strips
143. pear If you are an administrator on the computer click Continue otherwise contact your administrator to continue Scroll down the list to see if any device has an exclamation point a yellow circle with a on the device icon If an exclamation point is next to the device name you may need to reinstall the driver or install a new driver see Reinstalling Drivers and Utilities on page 90 Reinstalling Drivers and Utilities NOTICE The Dell Support website at support dell com and your Drivers and Utilities media provide approved drivers for Dell computers If you install drivers obtained from other sources your computer might not work correctly Using Windows Device Driver Rollback If a problem occurs on your computer after you install or update a driver use Windows Device Driver Rollback to replace the driver with the previously installed version 90 Troubleshooting Tools Windows XP 1 Click Start and click Control Panel 2 Under Pick a Category Performance and Maintenance System System Properties Hardware Device Manager 3 Right click the device for which the new driver was installed then click Properties 4 Click Driver and click Roll Back Driver Windows Vista 1 Click Start gt Computer System Properties Device Manager K NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to enter the Device Manager 2 R
144. perating system to its original state 1 2 3 Log on to the computer as a local administrator In Microsoft Windows Explorer go to c dell utilities DSR Double click the filename DSRIRRemv2 exe K NOTE If you do not log on as a local administrator a message appears stating that you that you must log on as administrator Click Quit and then log on as a local administrator K NOTE If the partition for PC Restore does not exist on your computer hard drive a message appears stating that the partition was not found Click Quit there is no partition to delete Click OK to remove the PC Restore partition on the hard drive Click Yes when a confirmation message appears The PC Restore partition is deleted and the newly available disk space is added to the free space allocation on the hard drive Right click Local Disk C in Windows Explorer click Properties and verify that the additional disk space is available as indicated by the increased value for Free Space Click Finish to close the PC Restore Removal window and restart the computer Windows Vista Dell Factory Image Restore Using Factory Image Restore 1 Turn on the computer When the Dell logo appears press lt F8 gt several times to access the Vista Advanced Boot Options Window Select Repair Your Computer The System Recovery Options window appears Select a keyboard layout and click Next Troubleshooting Tools 97 4 To access the r
145. puter NOT ENOUGH MEMORY OR RESOURCES CLOSE SOME PROGRAMS AND TRY AGAIN Close all windows and open the program that you want to use In some cases you might have to restart your computer to restore computer resources If so run the program that you want to use first Solving Problems 65 OPERATING SYSTEM NOT FOUND Contact Dell see Contacting Dell on page 187 Keyboard Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CHECK THE KEYBOARD CABLE Ensure that the keyboard cable is firmly connected to the computer e Shut down the computer see Turning Off Your Computer on page 102 reconnect the keyboard cable as shown on the setup diagram for your computer and then restart the computer e Check the cable connector for bent or broken pins and for damaged or frayed cables Straighten bent pins e Remove keyboard extension cables and connect the keyboard directly to the computer TEST THE KEYBOARD Connect a properly working keyboard to the computer and try using the keyboard ENSURE THAT THE USB PORTS ARE ENABLED IN THE SYSTEM SETUP PROGRAM See System Setup on page 174 RUN THE HARDWARE TROUBLESHOOTER See Restoring Your Operating System on page 93 66 Solving Problems Lockups and Software Problems CAUTION Before you begin any of the procedures in this section follow the safety instructions
146. py disk available Your Drivers and Utilities media is an example of bootable media bps bits per second The standard unit for measuring data transmission speed BTU British thermal unit A measurement of heat output bus A communication pathway between the components in your computer bus speed The speed given in MHz that indicates how fast a bus can transfer information byte The basic data unit used by your computer A byte is usually equal to 8 bits C C Celsius A temperature measurement scale where 0 is the freezing point and 100 is the boiling point of water cache A special high speed storage mechanism which can be either a reserved section of main memory or an independent high speed storage device The cache enhances the efficiency of many processor operations L1 cache Primary cache stored inside the processor L2 cache Secondary cache which can either be external to the processor or incorporated into the processor architecture carnet An international customs document that facilitates temporary imports into foreign countries Also known as a merchandise passport CD R CD recordable A recordable version of a CD Data can be recorded only once onto a CD R Once recorded the data cannot be erased or written over 190 Glossary CD RW CD rewritable A rewritable version of a CD Data can be written to a CD RW disc and then erased and written over rewri
147. r Select a Device scroll to System and Configuration Utilities and click Dell Desktop System Software Finding Information What Are You Looking For Find it Here TM e How to use Windows Vista Windows Help and Support Center How to work with programs and files 1 To access Windows Help and Support e How to personalize my desktop e In Windows XP click Start and click Help and Support In Windows Vista click the Windows Vista Start button and click Help and Support 2 Type a word or phrase that describes your problem and then click the arrow icon 3 Click the topic that describes your problem 4 Follow the instructions on the screen 14 Finding Information Setting Up and Using Your Computer Front View of the Computer 1 location of Service Tag Use the Service Tag to identify your computer when you access the Dell Support website or call technical support 2 optical drive Use the optical drive for playing a CD DVD Setting Up and Using Your Computer 15 3 optical drive panel This panel covers the optical drive Shown in open position 4 CD DVD eject button Press to eject a disk from the optical drive 5 optional optical drive bay Can contain an optional optical drive 6 optional CD DVD eject Press to eject a disk from the optional optical drive button 7 FlexBay drive Can contain an optional floppy drive or optional Media Card Reader 8 USB 2 0 conn
148. rd Removing and Installing Parts 147 10 11 12 13 148 optical drive 2 second optical drive 3 data cable power cable 5 system board 6 screw holes in the connector optical drive bay 2 Check all cable connections and fold cables out of the way to avoid blocking airflow between the fan and cooling vents Replace and tighten the two screws securing the optical drive Replace the bezel see Replacing the Bezel on page 125 Replace the computer cover see Replacing the Computer Cover on page 166 NOTICE To connect a network cable first plug the cable into the network device and then plug it into the computer Removing and Installing Parts 14 Connect your computer and devices to their electrical outlets and turn them on See the documentation that came with the drive for instructions on installing any software required for drive operation 15 Enter system setup see System Setup on page 174 and select the appropriate Drive option 16 Verify that your computer works correctly by running the Dell Diagnostics see Dell Diagnostics on page 86 Replacing the Optical Drive Panel Insert 1 drive panel insert optional 2 back of the computer Removing and Installing Parts 149 Align the optical drive panel insert along the edges of the empty slot for the optical drive Push until the insert is locked in place K NOTE To comply with FCC regulations it is recommended that you replace the
149. rea of the platform base that protects the hard drive by acting as a dampening device when a computer experiences resonating shock or is dropped whether the computer is on or off surge protectors Prevent voltage spikes such as those that may occur during an electrical storm from entering the computer through the electrical outlet Surge protectors do not protect against lightning strikes or against brownouts which occur when the voltage drops more than 20 percent below the normal AC line voltage level Network connections cannot be protected by surge protectors Always disconnect the network cable from the network connector during electrical storms SVGA super video graphics array A video standard for video cards and controllers Typical SVGA resolutions are 800 x 600 and 1024 x 768 Glossary 201 The number of colors and resolution that a program displays depends on the capabilities of the monitor the video controller and its drivers and the amount of video memory installed in the computer S video TV out A connector used to attach a TV or digital audio device to the computer SXGA super extended graphics array A video standard for video cards and controllers that supports resolutions up to 1280 x 1024 SXGA super extended graphics array plus A video standard for video cards and controllers that supports resolutions up to 1400 x 1050 system board The main circuit board in your computer Also
150. rom the system board Note the routing of all cables as you remove them so that you can re route them correctly after installing the new system board Remove the eight screws from the system board 8 Lift the system board up and out 164 Removing and Installing Parts System Board Screws G ce EE hh ne i g g 1 screws 8 2 system board Place the system board assembly that you just removed next to the replacement system board to compare and ensure they are identical Installing the System Board 1 Gently align the board into the chassis and slide it toward the back of the computer 2 Using the eight screws secure the system board to the chassis Removing and Installing Parts 165 Replace the cables that you removed from the system board Replace the processor and the heat sink assembly see Installing the Processor on page 159 NOTICE Ensure that the heat sink assembly is correctly seated and secure Replace the memory modules into the memory sockets at the same locations from which you removed them see Memory on page 111 Replace any add in cards on the system board Replace the computer cover see
151. rs scanners cameras games and so on Support for all third party software and peripherals is provided by the original manufacturer of the product FCC Notice U S Only FCC Class B This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause interference with radio and television reception This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Appendix 185 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation NOTICE The FCC regulations provide that changes or modifications not expressly approved by Dell Inc could void your authority to operate this equipment These limits are designed to provide reasonable protection against harmful interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference with radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Reorient the r
152. ruptible power supply A backup power source used when the electrical power fails or drops to an unacceptable voltage level A UPS keeps a computer running for a limited amount of time when there is no electrical power UPS systems typically provide surge suppression and may also provide voltage regulation Small UPS systems provide battery power for a few minutes to enable you to shut down your computer USB universal serial bus A hardware interface for a low speed device such as a USB compatible keyboard mouse joystick scanner set of speakers printer broadband devices DSL and cable modems imaging devices or storage devices Devices are plugged directly in to a 4 pin socket on your computer or in to a multi port hub that plugs in to your computer USB devices can be connected and disconnected while the computer is turned on and they can also be daisy chained together UTP unshielded twisted pair Describes a type of cable used in most telephone networks and some computer networks Pairs of unshielded wires are twisted to protect against electromagnetic interference rather than relying on a metal sheath around each pair of wires to protect against interference UXGA ultra extended graphics array A video standard for video cards and controllers that supports resolutions up to 1600 x 1200 V video controller The circuitry on a video card or on the system board in computers with an integrated video controll
153. s on page 86 82 Troubleshooting Tools Code Description repetitive short beeps Suggested Remedy l BIOS checksum failure Possible motherboard failure 2 No memory modules are detected 3 Possible motherboard failure 4 RAM Read Write failure 5 Real time clock failure Possible battery failure or motherboard failure 6 Video BIOS Test Failure 7 CPU cache test failure Contact Dell If you have two or more memory modules installed remove the modules reinstall one module see Installing Memory on page 113 and then restart the computer If the computer starts normally reinstall an additional module Continue until you have identified a faulty module or reinstalled all modules without error If available install good memory of the same type into your computer see Installing Memory on page 113 If the problem persists contact Dell Contact Dell Ensure that no special memory module memory connector placement requirements exist see Memory Installation Guidelines on page 112 Verify that the memory modules that you are installing are compatible with your computer see Memory Installation Guidelines on page 112 If the problem persists contact Dell Replace the battery see Replacing the Battery on page 150 If the problem persists contact Dell Contact Dell Contact Dell Troubleshooting Tools 83 System Messages 84 NOTE If the message you received i
154. s claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model DCMF July 2007 P N DX333 Rev A01 Contents 1 Finding Information 11 2 Setting Up and Using Your Computer 15 Front View ofthe Computer 15 Back View ofthe Computer 18 Back Panel Connectors 20 Installing Your Computer in an Enclosure 22 Setting UpaPrinter 24 Pri ter Gablen sn aae e a a e h 24 Connecting a USB Printer 24 PlayingCDsandDVDs 26 Adjusting the Volume 27 Adjusting the Picture 27 Copying CDs and DVDs 28 Using a Media Card Reader Optional 31 Connecting Two Monitors 33 Connecting Two Monitors With VGA Connectors noaa 33 Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector 34 Connectinga TV 34 Changing the Display Settings 35 Contents Power Management Options in Windows XP Standby Mode 4 HibernateMode Power Options Properties Power Management Options in Windows Vista Standby Mode 4 HibernateMode Power Plan Properties Enabling SpeedStep Technology About RAID Configuratio
155. s correctly seated and secure Replace the computer cover see Replacing the Computer Cover on page 166 Removing and Installing Parts 161 Chassis Fan A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover A CAUTION The heat sink assembly power supply and other components may be very hot during normal operation Be sure that they have had sufficient time to cool before you touch them NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis Removing the Chassis Fan NOTICE Do not touch the fan blades when you are removing the chassis fan This could damage the fan 1 Follow the procedures in Before You Begin on page 101 D 1 screws 4 2 chassis fan 162 Removing and Installing Parts 2 Remove the computer cover see Removing the Computer Cover on page 103 3 Remove the four screws securing the chassis fan 4 Slide the chassis fan towards the front of the computer and lift it up Replacing the Chassis Fan 1 Follow the procedures in Before You Begin on page 101 1 screws 4 2 chassis fan 2 R
156. s not listed in the table see the documentation for either the operating system or the program that was running when the message appeared ALERT PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT CHECKPOINT NNNN FOR HELP IN RESOLVING THIS PROBLEM PLEASE NOTE THIS CHECKPOINT AND CONTACT DELL TECHNICAL SUPPORT The computer failed to complete the boot routine three consecutive times for the same error See Contacting Dell on page 187 for assistance CMOS CHECKSUM ERROR Possible motherboard failure or RTC battery low Replace battery see Replacing the Battery on page 150 See Contacting Dell on page 187 for assistance CPU FAN FAILURE CPU fan failure Replace CPU fan See Removing the Processor Fan Heat Sink Assembly on page 156 DISKETTE DRIVE 0 SEEK FAILURE A cable may be loose or the computer configuration information may not match the hardware configuration Check cable connections See Contacting Dell on page 187 for assistance DISKETTE READ FAILURE The floppy disk may be defective or a cable may be loose Replace floppy disk and check for loose cable connection HARD DISK DRIVE FAILURE Possible hard disk drive failure during HDD POST Check cables or swap hard disks See Contacting Dell on page 187 for assistance HARD DISK DRIVE READ FAILURE Possible HDD failure during HDD boot test See Contacting Dell on page 187 for assistance KEYBOARD FAILURE Keyboard failure or ke
157. such as skipping with the playback quality of your CDs or DVDs try cleaning the discs 1 Hold the disc by its outer edge You can also touch the inside edge of the center hole NOTICE To prevent damaging the surface do not wipe in a circular motion around the disc 2 With a soft lint free cloth gently wipe the bottom of the disc the unlabeled side in a straight line from the center to the outer edge of the disc For stubborn dirt try using water or a diluted solution of water and mild soap You can also purchase commercial products that clean discs and provide some protection from dust fingerprints and scratches Cleaning products for CDs are safe to use on DVDs Dell Technical Support Policy U S Only Technician assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system software programs and hardware drivers to the original default configuration as shipped from Dell as well as the verification of appropriate functionality of the computer and all Dell installed hardware In addition to this technician assisted technical support online technical support is available at support dell com Additional technical support options may be available for purchase 184 Appendix Dell provides limited technical support for the computer and any Dell installed software and peripherals Support for third party software a
158. t mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer When you restart the computer the memory information that was saved to the hard drive is automatically restored HTTP hypertext transfer protocol A protocol for exchanging files between computers connected to the Internet Hyper Threading Hyper Threading is an Intel technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors capable of performing certain tasks simultaneously Hz hertz A unit of frequency measurement that equals 1 cycle per second Computers and electronic devices are often measured in kilohertz kHz megahertz MHz gigahertz GHz or terahertz THz IC integrated circuit A semiconductor wafer or chip on which thousands or millions of tiny electronic components are fabricated for use in computer audio and video equipment IDE integrated device electronics An interface for mass storage devices in which the controller is integrated into the hard drive or CD drive IEEE 1394 Institute of Electrical and Electronics Engineers Inc A high performance serial bus used to connect IEEE 1394 compatible devices such as digital cameras and DVD players to the computer infrared sensor A port that allows you to transfer data between the computer and infrared compatible devices without using a cable con
159. te modem cable TV modem or Bluetooth wireless technology connection e Chose Dial up if you will use a dial up modem or ISDN NOTE If you do not know which type of connection to select click Help me choose or contact your ISP Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup Setting Up and Using Your Computer 57 58 Setting Up and Using Your Computer Solving Problems A CAUTION Some of the parts described in this chapter may be replaceable by a certified service technician only and are not customer replaceable Troubleshooting Tips Follow these tips when you troubleshoot your computer e If you added or removed a part before the problem started review the installation procedures and ensure that the part is correctly installed e Ifa peripheral device does not work ensure that the device is properly connected e fan error message appears on the screen write down the exact message This message may help technical support personnel diagnose and fix the problem e fan error message occurs in a program see the program s documentation Battery Problems A CAUTION There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions A CAUTION Before you begin any of the procedures in
160. th the side labeled facing up then snap the battery into place 150 Removing and Installing Parts 7 10 1 battery release lever 2 battery positive side Replace the computer cover see Replacing the Computer Cover on page 166 NOTICE To connect a network cable first plug the cable into the network device and then plug it into the computer Connect your computer and devices to electrical outlets and then turn them on Enter system setup see System Setup on page 174 and restore the settings you recorded in Step Then go to the Maintenance section and clear the low battery and other errors associated with the battery replacement in the Event Log Properly dispose of the old battery See the Product Information Guide for battery disposal information Power Supply A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis Removing and Installing Parts 151 Replacing the Power Supply 1 2 Follow the procedures in Before You Begin on page 101 Remove the computer cover see Removing the Computer Cover on page 103 Disconnect the DC power cables fr
161. the printer and then turn on the computer Depending on your computer s operating system a printer wizard may be available to help you install the printer driver In Windows XP click Start Printers and Faxes Add a printer to start the Add Printer Wizard In Windows Vista click the Start Network Add a printer to start the Add Printer Wizard Install the printer driver if necessary See Reinstalling Drivers and Utilities on page 90 and the documentation that came with your printer Setting Up and Using Your Computer 25 Playing CDs and DVDs NOTICE Do not press down on the CD or DVD tray when you open or close it Keep the tray closed when you are not using the drive NOTICE Do not move the computer when you are playing CDs or DVDs 1 Press the eject button on the front of the drive 2 Place the disc label side up in the center of the tray 3 Press the eject button or gently push in the tray To format CDs for storing data to create music CDs or to copy CDs see the CD software that came with your computer K NOTE Ensure that you follow all copyright laws when you copy CDs A CD player includes the following basic buttons Play Move backward within the current track Pause Move forward within the current track Stop Go to the previous track Eject Go to the next track 26 Setting Up and Using Your Computer A DVD player includes the following basic buttons Stop R
162. tly to the Internet enables the integrated firewall provided with Windows XP SP1 4 Complete the checklist and required preparations Return to the Network Setup Wizard and follow the instructions on the screen Windows Vista 1 Click Start e and then click Network from the right hand side of the Start menu 54 Setting Up and Using Your Computer 2 On the Network dialog screen click Network and Sharing Center K NOTE This screen also provides links to Add a Printer and to Add a Wireless Device if available 3 On the Network and Sharing Center screen click Set up a connection or network 4 Choose the task most appropriate for your network and follow the on screen prompts For more information access Help and Support and use the search term network Connecting to the Internet K NOTE ISPs and ISP offerings vary by country To connect to the Internet you need a modem or network connection and an Internet service provider ISP Your ISP will offer one or more of the following Internet connection options e DSL connections that provide high speed Internet access through your existing telephone line or cellular telephone service With a DSL connection you can access the Internet and use your telephone on the same line simultaneously e Cable modem connections that provide high speed Internet access through your local cable TV line Satellite modem connections that provide high speed Internet access thro
163. to the network device and then plug it into the computer 13 Connect your computer and devices to their electrical outlets and turn them on See the documentation that came with the drive for instructions on installing any software required for drive operation 14 Enter system setup see System Setup on page 174 and select the appropriate Diskette Drive option 15 Verify that your computer works correctly by running the Dell Diagnostics see Dell Diagnostics on page 86 Removing the FlexBay Break Away Metal Plate 138 Removing and Installing Parts Align the tip of a Phillips screwdriver with the slot on the break away metal plate and rotate the screwdriver outwards to break and remove the metal plate Replacing the Floppy Drive Panel Insert 1 drive panel insert optional 2 back of the computer Align the drive panel insert along the edges of the empty slot for the floppy drive and push the panel insert The drive panel insert is locked in place K NOTE To comply with FCC regulations it is recommended that you replace the drive panel insert whenever the floppy drive is removed from the computer Removing and Installing Parts 139 Media Card Reader A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the
164. try connecting again later NOTE Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get one Windows XP 1 Save and close any open files and exit any open programs 2 Click Start Internet Explorer The New Connection Wizard appears 3 Click Connect to the Internet In the next window click the appropriate option e Ifyou do not have an ISP and want to select one click Choose from a list of Internet service providers ISPs e If you have already obtained setup information from your ISP but you did not receive a setup CD click Set up my connection manually e Ifyou have a CD click Use the CD I got from an ISP 5 Click Next If you selected Set up my connection manually continue to step 6 Otherwise follow the instructions on the screen to complete the setup 6 Click the appropriate option under How do you want to connect to the Internet and then click Next 56 Setting Up and Using Your Computer K NOTE If you do not know which type of connection to select contact your ISP 7 Use the setup information provided by your ISP to complete the setup Windows Vista 1 Save and close any open files and exit any open programs 2 Click Start 5 Control Panel Connect to the Internet The Connect to the Internet window appears 3 Click either Broadband PPPoE or Dial up depending on how you want to connect e Choose Broadband if you will use a DSL satelli
165. ts packaging 5 Gently slide the Media Card Reader into place in the FlexBay slot 6 Align the screw holes in the Media Card Reader with the screw holes in the FlexBay 7 Tighten the two screws to secure the Media Card Reader K NOTE Ensure that the Media Card Reader is installed before the FlexBay cable is connected 8 Connect the FlexBay USB cable to the back of the Media Card Reader and to the internal USB connector on the system board see System Board Components on page 106 Removing and Installing Parts 141 Not present on all computers 10 11 142 Media Card Reader 2 data cable 3 power cable system board 5 screws 2 6 screw holes in the connector FlexBay slot 2 Replace the bezel see Replacing the Bezel on page 125 Replace the computer cover see Replacing the Computer Cover on page 166 Connect your computer and devices to electrical outlets and then turn them on Removing and Installing Parts Optical Drive A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover Removing an Optical Drive 1 Follow the procedures in Before You Begin on page 101 2 Remove the computer cover see Removing the Computer Cover on page 103 Remove the bezel see Removing the Bezel o
166. tten CD RW drive A drive that can read CDs and write to CD RW rewritable CDs and CD R recordable CDs discs You can write to CD RW discs multiple times but you can write to CD R discs only once CD RW DVD drive A drive sometimes referred to as a combo drive that can read CDs and DVDs and write to CD RW rewritable CDs and CD R recordable CDs discs You can write to CD RW discs multiple times but you can write to CD R discs only once clock speed The speed given in MHz that indicates how fast computer components that are connected to the system bus operate CMOS A type of electronic circuit Computers use a small amount of battery powered CMOS memory to hold date time and system setup options COA Certificate of Authenticity The Windows alpha numeric code located on a sticker on your computer Also referred to as the Product Key or Product ID Control Panel A Windows utility that allows you to modify operating system and hardware settings such as display settings controller A chip that controls the transfer of data between the processor and memory or between the processor and devices CRIMM continuity rambus in line memory module A special module that has no memory chips and is used to fill unused RIMM slots cursor The marker on a display or screen that shows where the next keyboard touch pad or mouse action will occur It often is a blinking solid line an underline character
167. ugh a satellite television system e Dial up connections that provide Internet access through a telephone line Dial up connections are considerably slower than DSL and cable or satellite modem connections Wireless LAN connections that provide Internet access using Bluetooth wireless technology If you are using a dial up connection connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection If you are using a DSL or cable satellite modem connection contact your ISP or cellular telephone service for setup instructions Setting Up and Using Your Computer 55 Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut 1 Save and close any open files and exit any open programs 2 Double click the ISP icon on the Windows Vista desktop 3 Follow the instructions on the screen to complete the setup If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP perform the steps in the following section that corresponds to the operating system your computer is using K NOTE If you are having problems connecting to the Internet see E Mail Modem and Internet Problems on page 62 If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or
168. ur screws to secure the hard drive Connect the power and data cables to the drive Connect the data cable to the system board Check all cables to be certain that they are properly connected and firmly seated Replace the computer cover see Replacing the Computer Cover on page 166 NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer Removing and Installing Parts 131 11 Connect your computer and devices to electrical outlets and then turn them on 12 See the documentation that came with the drive for instructions on installing any software required for drive operation 13 Check the system setup for drive configuration changes see Entering System Setup on page 174 Installing a Second Hard Drive A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover NOTICE To avoid damage to the drive do not set it on a hard surface Instead set the drive on a surface such as a foam pad that will sufficiently cushion it K NOTE For additional drives extra screws are not shipped during initial purchase of the computer but are shipped with the additional drives 1 Follow the procedures in Before You Begin on page 101 2 Remove the computer cover
169. ve Controller then press lt Enter gt 4 Press the up and down arrow keys to highlight RAID On and then press lt Enter gt K NOTE For more information about RAID options see System Setup Options on page 176 5 Press the up and down arrow keys to highlight Save Exit and press lt Enter gt to exit system setup and resume the boot process Setting Up and Using Your Computer 43 Configuring for RAID Using the Intel Option ROM Utility K NOTE Although any size drives may be used to create a RAID configuration using the Intel Option ROM utility ideally the drives should be of equal size In a RAID level 1 configuration the size of the array will be the smaller of the two disks used Creating a RAID Level 1 Configuration 1 Set your computer to RAID enabled mode see Setting Your Computer to RAID Enabled Mode on page 43 2 Press lt Ctrl gt lt i gt when you are prompted to enter Intel RAID Option ROM 3 Use the up and down arrow keys to highlight Create RAID Volume and press lt Enter gt 4 Enter a RAID volume name or accept the default and press lt Enter gt Use the up and down arrow keys to select RAID1 Mirror and press lt Enter gt 6 If there are more than two hard disks available use the up and down arrow keys and space bar to select the two disks you want to use to make up your array and then press lt Enter gt 7 Select the desired capacity for the volume and press lt Enter gt
170. version number and date information System Info Lists system information such as the computer name and other system specific information CPU Info Identifies whether the computer s processor supports Hyper Threading and lists the processor bus speed processor ID clock speed and L2 cache Memory Info Indicates amount of installed memory memory speed channel mode dual or single and type of memory installed Standard CMOS Features Date Time Displays current date and time settings Date mm dd yy SATA Info Displays the SATA drives integrated in the system SATA 0 SATA 1 SATA 2 SATA 3 SATA 4 SATA 5 SATA HDD Auto Auto detects the SATA connector to which the hard drive Detection is attached Capacity The combined installed capacity of all the SATA devices Drive A None 1 44M 3 5 in 1 44M 3 5 in by default Halt On All Error All But Keyboard All But Keyboard by default Advanced BIOS Features CPU Feature e Limit CPUID Value Enabled Disabled Disabled by default e Execute Disable Bit Enabled Disabled Enabled by default e Virtualization Technology Enabled Disabled Enabled by default Core Multi Processing Enabled Disabled Enabled by default 176 Appendix Boot Up NumLock Off On On by default Status Boot Device Configuration Removable Devic Used to set the device priority of removable devices like Priority USB floppy drives The items displayed are dynam
171. want to change the default settings for a scheme click the drop down menu in the Turn off monitor Turn off hard disks System stand by or System hibernates field and then select a time out from the displayed list Changing the time out for a scheme field permanently changes the default settings for that scheme unless you click Save As and enter a new name for the changed scheme Advanced Tab The Advanced tab allows you to e Place the power options icon in the Windows taskbar for quick access Set the computer to prompt you for your Windows password before the computer exits from standby mode or hibernate mode e Program the power button to activate standby mode activate hibernate mode or turn off the computer To program these functions click an option from the corresponding drop down menu and click OK Hibernate Tab The Hibernate tab allows you to enable hibernate mode If you want to use the hibernate settings as defined on the Power Schemes tab click the Enable hibernation check box on the Hibernate tab Additional Information For more information on power management options 1 Click Start Help and Support Performance and maintenance 2 In the Performance and maintenance window click Conserving power on your computer Power Management Options in Windows Vista The Windows Vista power management features are designed to reduce the amount of electricity your computer uses when it is on and you are not using it Y
172. ware product Typically readme files provide installation information and describe new product enhancements or corrections that have not yet been documented Glossary 199 read only Data and or files you can view but cannot edit or delete A file can have read only status if e It resides on a physically write protected floppy disk CD or DVD e It is located on a network in a directory and the system administrator has assigned rights only to specific individuals refresh rate The frequency measured in Hz at which your screen s horizontal lines are recharged sometimes also referred to as its vertical frequency The higher the refresh rate the less video flicker can be seen by the human eye resolution The sharpness and clarity of an image produced by a printer or displayed on a monitor The higher the resolution the sharper the image RFI radio frequency interference Interference that is generated at typical radio frequencies in the range of 10 kHz to 100 000 MHz Radio frequencies are at the lower end of the electromagnetic frequency spectrum and are more likely to have interference than the higher frequency radiations such as infrared and light ROM read only memory Memory that stores data and programs that cannot be deleted or written to by the computer ROM unlike RAM retains its contents after you shut down your computer Some programs essential to the operation of your computer reside in ROM
173. xtension Systems not using subwoofers can shunt the LFE information to the main speakers in the surround sound setup line in connector Use the blue line in connector to attach a record playback device such as a cassette player CD player or VCR On computers with a sound card use the connector on the card front L R line out connector Use the green line out connector available on computers with integrated sound to attach headphones and most speakers with integrated amplifiers On computers with a sound card use the connector on the card microphone Use the pink connector to attach a personal computer microphone for voice or musical input into a sound or telephony program On computers with a sound card the microphone connector is on the card side L R surround connector Use the gray connector to provide enhanced surround audio for computers with 7 1 speakers On computers with a sound card the microphone connector is on the card rear L R surround connector Use the black surround connector to attach multichannel capable speakers 10 USB 2 0 connectors 4 Use the back USB connectors for devices that typically remain connected such as printers and keyboards It is recommended that you use the front USB connectors for devices that you connect occasionally such as joysticks or cameras 11 VGA video connector Connect the monitor s VGA cable to the VGA connector o
174. y data from the old computer 1 2 50 On the old computer insert the Windows XP Operating System media On the Welcome to Microsoft Windows XP screen click Perform additional tasks Under What do you want to do click Transfer files and settings Next On the Which computer is this screen click Old Computer Next On the Select a transfer method screen click the transfer method you prefer On the What do you want to transfer screen select the items you want to transfer and click Next After the information has been copied the Completing the Collection Phase screen appears Click Finish Setting Up and Using Your Computer To transfer data to the new computer 1 3 On the Now go to your old computer screen on the new computer click Next On the Where are the files and settings screen select the method you chose for transferring your settings and files and click Next The wizard reads the collected files and settings and applies them to your new computer When all of the settings and files have been applied the Finished screen appears Click Finished and restart the new computer Running the Files and Settings Transfer Wizard Without the Operating System Media To run the Files and Settings Transfer Wizard without the Operating System media you must create a wizard disk that will allow you to create a backup image file to removable media To create a wizard disk use your new computer with
175. yboard cable may be loose See Keyboard Problems on page 66 Troubleshooting Tools NO BOOT DEVICE AVAILABLE No bootable partition on hard drive no bootable floppy in floppy driver the hard drive or floppy cable is loose or no bootable device exists If the floppy drive is your boot device ensure that a bootable floppy disk is in the drive e If the hard drive is your boot device ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device e Enter system setup and ensure that the boot sequence information is correct See Entering System Setup on page 174 No TIMER TICK INTERRUPT A chip on the system board might be malfunctioning or motherboard failure See Contacting Dell on page 187 for assistance NON SYSTEM DISK OR DISK ERROR Replace the floppy disk with one that has a bootable operating system or remove the floppy disk from drive A and restart the computer NOT A BOOT DISKETTE Insert a bootable floppy disk and restart your computer USB OVER CURRENT ERROR Disconnect the USB device Use external power source for the USB device NOTICE HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY A PARAMETER OUT OF RANGE MAY OR MAY NOT INDICATE A POTENTIAL HARD DRIVE PROBLEM S M A R T error or possible hard drive failure This feature can be enabl

Dell 1U919 Personal Computer User Manual

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