Dell 1470 Laptop User Manual
Contents
1. 11 Setting Up Your Inspiron Laptop Connect to the Internet Setting Up a Wired Connection e If you are using a DSL or cable satellite Optional modem connection contact your ISP To connect to the Internet you need an external or cellular telephone service for setup modem or network connection and an Internet instructions Service Provider ISP e If you are using a dial up connection If an external USB modem or WLAN adapter connect the telephone line to the optional is not a part of your original order you can external USB modem and to the telephone purchase one from the Dell website at wall connector before you set up your www dell com Internet connection To complete setting up your wired Internet connection follow the instructions in Setting Up Your Internet Connection on page 14 12 Setting Up a Wireless Connection K NOTE To set up your wireless router see the documentation that shipped with your router Before you can use your wireless Internet connection you need to connect to your wireless router To setup your connection to a wireless router Windows Vista 1 Ensure that wireless is enabled on your computer see Enable or Disable Wireless on page 10 2 Save and close any open files and exit any open programs 3 Click Start gt Connect To 4 Follow the instructions on2. Operating 10 to 90 noncondensing Storage 5 to 95 noncondensing Maximum vibration using a random vibration spectrum that simulates user environment 0 66 GRMS 1 30 GRMS Operating Non Operating Basic Specifications Computer Environment Maximum shock for operating measured with Dell Diagnostics running on the hard drive and a 2 ms half sine pulse for non operating measured with hard drive in head parked position and a 2 ms half sine pulse Operating 110 G Non Operating 160 G Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Airborne contaminant G2 or lower as level defined by ISA S71 04 1985 71 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited 72 Appendix Information for NOM or Official Mexican Standard only for Mexico The following information is provided in the device s described in this document in accordance with the requirements of the Offici
3. 50 System Restore 0oococcccococccoo 50 Dell Factory Image Restore 52 Operating System Reinstallation 54 Getting Help 0oooooomomo 56 Technical Support and Customer SOVICE a naai eia i e E cared eave 57 DellConmect isic conos niemi ee 57 Online Services conoci e 58 Automated Order Status Service 59 Product Information 59 Returning Items for Repair Under Warranty or for Credit 60 Before You Call 22 2005 61 Contacting Dell ecommerce aie 63 Finding More Information and ReSOUNCES c pda lo eed 64 Basic Specifications 66 O candace shes x 72 Macrovision Product Notice 72 Information for NOM or Official Mexican Standard only for Mexico 73 Ind ia Seva se 74 Setting Up Your Inspiron Laptop This section provides information about setting up your Dell Inspiron 1470 1570 laptop Before Setting Up Your Computer When positioning your computer ensure that you allow easy access to a power source adequate ventilation and a level surface to place your computer Restricting airflow around your Inspiron laptop may cause it to overheat To prevent overheating ensure that you leave at least 10 2 cm 4 inches at the back of the computer and a minimum of 5 1 cm 2 inches on all other sides You should never place your computer in an enclosed space such as a cabinet or drawer when it
4. 2 Follow the instructions on the Windows Easy Transfer wizard Windows 7 1 Click Stat gt Control Panel Getting Started Transfer files from another computer 2 Follow the instructions on the Windows Easy Transfer wizard 34 Backing Up Your Data It is recommended that you periodically back up files and folders on your computer To back up files Windows Vista 1 Click Stat gt Control Panel System and Maintenance Back Up and Restore Center Back up files If the User Account Control window appears click Continue K NOTE Certain editions of Windows Vista provide an option to back up your computer 2 Follow the instructions on the Back Up Files wizard Windows 7 1 Click Start Control Panel Back Up and Restore 2 Click Set up backup 3 Follow the instructions on the Configure Backup wizard Using Your Inspiron Laptop Dell Dock The Dell Dock is a group of icons that provide easy access to frequently used applications files and folders You can personalize the Dock by e Adding or removing icons e Changing the color and location of the Dock e Grouping related icons into categories e Changing the behavior of the icons Add a Category Remove a Category or Icon 1 Right click the Dock click Add Category 1 Right click the category or icon on the Dock The Add Edit Category window appears and click Delete shortcut or Delete category 2 Enter a title for th
5. 24 V ventilation ensuring 5 W Windows reinstalling 55 wired network network cable connecting 7 75 4 o Printed in the U S A www dell com support dell com 081TR2A00
6. Using Your Inspiron Laptop Front View Features 20 Using Your Inspiron Laptop 1 9 Audio in Microphone connector Connects to a microphone or inputs signal for use with audio programs 2 A Audio out Headphone connector Connects to headphones or sends audio to a powered speaker or sound system 21 Using Your Inspiron Laptop Computer Base and Keyboard Features H DOOU OCO DOODODODOO i i O CL T i E ans ESE a SS 1 2 3 4 5 22 Using Your Inspiron Laptop Power Battery activity indicator Indicates the following power battery charge states e Solid white Computer is on and the AC adapter is charging the battery e Solid amber Computer is in stand by mode and the battery charge is low e Blinking white Computer in stand by mode and the AC adapter is charging the battery or the battery charge is good e Off Computer is off or in hibernate state 2 o Power button Turns the computer on or off when pressed Keyboard Multimedia control keys For more information about the keyboard see the Dell Technology Guide For more information about the multimedia control keys see Multimedia Control Keys and page 26 4 Touch
7. on if the return is for credit 5 Pack the equipment to be returned in the original or equivalent packing materials K NOTE You are responsible for paying shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C 0 D packages are not accepted K NOTE Returns that are missing any of the preceding requirements will be refused at Dell s receiving dock and returned to you Getting Help Before You Call K NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag located on the back or bottom of your computer Remember to fill out the following Diagnostics Checklist If possible turn on your computer before you call Dell for assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available 61 Getting Help Diagnostic Checklist e Name e Date e Address e Phone number e Service Tag bar code on the back or bottom of the computer e Express Service Code e Return Material Authorization Number if provided by Dell support technician e Operati
8. pad buttons Provide left click and right click functions like those on a mouse 5 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and right click or left click by tapping the surface The touch pad supports the Scroll Flick Zoom Rotate and Desktop features To change the touch pad settings double click the Dell Touch pad icon in the notification area of the desktop 23 Using Your Inspiron Laptop Touch Pad Gestures Scroll Allows you to scroll through content The scroll feature includes Pan Allows you to move the focus on the selected object when the entire object is not visible Move two fingers in the desired direction to pan scroll the selected object Auto Scroll Vertical Allows you to scroll up or down on the active window Move two fingers up or down ata fast pace to activate vertical auto scrolling Tap on the touch pad to stop auto scrolling Auto Scroll Horizontal Allows you to scroll left or right on the active window Move two fingers to your left or right at a fast pace to activate horizontal auto scrolling Tap on the touch pad to stop auto scrolling Flick Allows you to flip content forward or backward based on the direction of the flick Move three fingers quickly in the desired direction to flip content in the active window Zoom Allows you to increase or decrease the magnification of the screen content The zoom fe
9. the screen to complete the setup Setting Up Your Inspiron Laptop Windows 7 1 Ensure that wireless is enabled on your computer see Enable or Disable Wireless on page 10 Save and close any open files and exit any open programs Click Start O Control Panel gt Network and Sharing Center Connect to a network Follow the instructions on the screen to complete the setup 13 Setting Up Your Inspiron Laptop Setting Up Your Internet Connection ISPs and ISP offerings vary by country Contact your ISP for offerings available in your country If you cannot connect to the Internet but have successfully connected in the past the Internet Service Provider ISP might have a service outage Contact your ISP to check the service status or try connecting again later Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get one 14 To set up your Internet connection Windows Vista K NOTE The following instructions are applicable to the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view 1 Save and close any open files and exit any open programs 2 Click Start Control Panel 3 Click Network and Internet Network and Sharing Center Set up a connection or Network Connect to the Internet The Connect to the Internet window appears K NOTE If you do
10. 7 Ib 6 cell 9 cell smart lithium ion Depth Height Width 53 2 mm 2 09 inches 41 7 mm 1 64 inches 264 6 mm 10 41 inches Battery Weight Voltage Charge time approximate Operating time approximate Coin cell battery AC Adapter Input voltage Input current Input frequency Output power Basic Specifications 0 52 kg 1 15 Ib 11 1 VDC 6 9 cell 4 hours when the computer is turned off Battery operating time varies depending on operating conditions CR 2032 100 240 VAC 15A 50 60 Hz 65 W 69 Basic Specifications AC Adapter Output current Rated output voltage Operating temperature Storage temperature Physical Inspiron 1470 Height Width 70 3 34 A continuous 19 5 1VDC 0 to 40 C 32 to 104 F 40 to 70 C 40 to 158 F 26 3 mm to 29 2 mm 1 03 inches to 1 5 inches 340 0 mm 13 39 inches Physical Depth Weight with ODD Airbay and 4 cell battery Inspiron 1570 Height Width Depth Weight with ODD Airbay and 4 cell battery 242 5 mm 9 54 inches configurable to less than 1 89 kg 4 17 lbs 26 3 mm to 29 2 mm 1 03 inches to 1 5 inches 376 0 mm 14 8 inches 247 9 mm 9 76 inches configurable to less than 2 18 kg 4 81 Ibs Computer Environment Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity maximum
11. E The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program 6 When the boot device list appears highlight CD DVD CD RW Drive and press lt Enter gt 7 Press any key to Boot from CD ROM Follow the instructions on the screen to complete the installation 55 Getting Help If you experience a problem with your computer 6 If the preceding steps have not resolved the you can complete the following steps to problem see Before You Call on page 61 diagnose and troubleshoot the problem K NOTE Call Dell Support from a telephone 1 See Solving Problems on page 36 for near or at the computer so that the support information and procedures that pertain to staff can assist you with any necessary the problem your computer is experiencing procedures 2 See the Dell Technology Guide for more K NOTE Dell s Express Service Code system troubleshooting information may not be available in all countries 3 See Dell Diagnostics on page 45 for When prompted by Dell s automated telephone procedures on how to run Dell Diagnostics system enter your Express Service Code to 4 Fill out the Diagnostic Checklist on route the call directly to the proper support page 62 personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow
12. INSPIRON SETUP GUIDE YOURS IS HERE INSPIRON SETUP GUIDE Models PO4F and P04G series Types P04F001 and P04G001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem N WARNING A WARNING indicates a potential for property damage personal injury or death Information in this document is subject to change without notice 2009 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron YOURS IS HERE and DellConnect are trademarks of Dell Inc Intel Pentium and Celeron are registered trademarks and Core is a trademark of Intel Corporation in the U S and other countries Microsoft Windows Windows Vista and Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a trademark of the Blu ray Disc Association Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims an
13. al Mexican Standard NOM Importer Dell M xico S A de C V Paseo de la Reforma 2620 Flat 11 Col Lomas Altas 11950 M xico D F Laptops Regulatory Electricity Output model number Voltage Frequency consumption Output voltage intensity PO4F 100 240 V CA 50 60 Hz 3 5 A 19 5 V de CC 123A P04G 100 240 V CA 50 60 Hz 3 5 A 19 5 V de CC 12 3 A For details read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 73 Index A airflow allowing 5 Appendix Macrovision 72 backups creating 34 C CDs playing and creating 32 computer capabilities 32 computer setting up 5 connect ing to the Internet 12 conserving energy 33 74 Contacting Dell online 63 customizing your desktop 32 your energy settings 33 damage avoiding 5 data backing up 34 Dell Diagnostics 45 Dell Factory Image Restore 52 Dell support website 65 drivers and downloads 65 DVDs playing and creating 32 E email addresses for technical support 58 energy conserving 33 F FTP login anonymous 58 H help getting assistance and support 56 Internet connection 12 ISP Internet Service Provider 12 reinstalling Windows 55 restoring factory image 52 Index S setup before you begin 5 support email addresses 58 system reinstall options 50 System Restore 50 T Touch Pad Gestures
14. ating system run a diagnostic program for your computer reinstall computer system software or update drivers for your computer and readme files learn more about your operating system maintaining peripherals RAID Internet Bluetooth networking and e mail upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part 64 See the Operating System disc the Drivers and Utilities disc K NOTE Drivers and documentation updates can be found on the Dell Support website at support dell com the Dell Technology Guide installed on your hard drive the Service Manual on the Dell Support website at support dell com manuals K NOTE In some countries opening and replacing parts of your computer may void your warranty Check your warranty and return policies before working inside your computer If you need to find safety best practices information for your computer review Warranty information Terms and Conditions U S only Safety instructions Regulatory information Ergonomics information and End User License Agreement find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate informati
15. ature includes Pinch Allows you to zoom in or zoom out by moving two fingers apart or bringing them closer together on the touch pad To zoom in Move two fingers apart to enlarge the view of the active window To zoom out Move two fingers close together to reduce the view of the active window Using Your Inspiron Laptop Rotate Allows you to rotate the active content on the screen The rotate feature includes Twist Allows you to rotate active content in 90 increments using two fingers where one finger is anchored and the other rotates Keeping the thumb in place move the index finger in an arced direction right or left to rotate the selected item 90 clockwise or counterclockwise Desktop Allows you to minimize all open windows so that the desktop is visible Place your hand on the touch pad in any orientation briefly hold in place and then remove your hand 25 Using Your Inspiron Laptop Multimedia Control Keys You can configure the multimedia control keys on the keyboard using the Function Key Behavior in the System Setup BIOS utility The options in the Function Key Behavior setting are Multimedia Key First This is the default setting Pressing any multimedia control key performs the associated multimedia action For function key press lt Fn gt the required function key Function Key First Pressing any function key performs the associated function For multimedia action p
16. e category in the Title field 2 Follow the instructions on the screen 3 Select an icon for the category from the Personalize the Dock Select an image box 1 Right click the Dock and click Advanced 4 Click Save Setting Add an Icon 2 Choose the desired option to personalize the Dock Drag and drop the icon to the Dock or a category 35 Solving Problems This section provides troubleshooting information for your computer If you cannot solve your problem using the following guidelines see Using Support Tools on page 42 or Contacting Dell on page 63 A WARNING Only trained service personnel should remove the computer cover See the Service Manual on the Dell Support website at support dell com for advanced service and troubleshooting instructions 36 Beep or LED Codes If your monitor cannot display errors or problems your computer may emit a series of beeps or the power battery activity indicator may flash in various sequences during start up If this occurs Contact Dell see Contacting Dell on page 65 for further assistance Network Problems Wireless Connections If the wireless network connection is lost The wireless router is offline or wireless has been disabled on the computer e Check your wireless router to ensure it is powered on and connected to your data source cable modem or network hub e Interference may be blocking or interrupting your wireless connection Try m
17. evice driver See System Restore on page 50 54 CAUTION Before performing the installation back up all data files on your primary hard drive For conventional hard drive configurations the primary hard drive is the first drive detected by the computer To reinstall Windows you need the following e Dell Operating System disc e Dell Drivers and Utilities disc K NOTE The Drivers and Utilities disc contains drivers that were installed during the assembly of the computer Use the Dell Drivers and Utilities disc to load any required drivers Depending on the region from which you ordered your computer or whether you requested the disc the Dell Drivers and Utilities disc and Operating System disc may not ship with your computer Reinstalling Microsoft Windows The reinstallation process can take 1 to 2 hours to complete After you reinstall the operating system you must also reinstall the device drivers virus protection program and other software 1 Save and close any open files and exit any open programs 2 Insertthe Operating System disc 3 Click Exit if the Install Windows message appears 4 Restart the computer 5 When the DELL logo appears press lt F12 gt immediately Restoring Your Operating System K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K NOT
18. g systems provide a System Restore option which allows you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable operating state Any changes that System Restore makes to your computer are completely reversible CAUTION Make regular backups of your data files System Restore does not monitor your data files or recover them K NOTE The procedures in this document are applicable for the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view Starting System Restore 1 Click Start 2 In the search box type System Restore and press lt Enter gt K NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 3 Click Next and remaining prompts on the screen Restoring Your Operating System In the event that System Restore did not resolve the issue you may undo the last system restore Undoing the Last System Restore K NOTE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click Start 2 In the search box type System Restore and press lt Enter gt 3 Cl
19. ick Undo my last restoration and click Next 51 Restoring Your Operating System Dell Factory Image Restore A WARNING Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer If possible back up the data before using this option Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem K NOTE Dell Factory Image Restore may not be available in certain countries or on certain computers Use Dell Factory Image Restore only as the last method to restore your operating system This option restores your hard drive to the operating state it was in when you purchased the computer Any programs or files added since you received your computer including data files are permanently 52 deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos music files and so on If possible back up all data before using Dell Factory Image Restore Starting Dell Factory Image Restore 1 Turn on the computer When the Dell logo appears press lt F8 gt several times to access the Advanced Boot Options window K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 2 Select Repair Your Computer 3 The System Reco
20. is powered on N WARNING Do not block push objects into or allow dust to accumulate in the air vents Do not place your Dell computer in a low airflow environment such as a closed briefcase while it is powered on Restricting the airflow can damage the computer or cause a fire The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer CAUTION Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer Setting Up Your Inspiron Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into a wall outlet or surge protector Z WARNING The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer K NOTE Connect the power cord to the adapter firmly and ensure that the light on the adapter is on when you turn on power K NOTE Use only Dell AC adapter family PA 3E PA 10 and PA 12 with your computer Setting Up Your Inspiron Laptop Connect the Network Cable Optional To use a wired network connection connectthe network cable Setting Up Your Inspiron Lapt
21. k on If the power light is blinking white The computer is in standby mode Move the mouse touch the touch pad or press the power button to resume normal operation If the power light is solid amber The computer is in standby mode and the battery charge is low e Connect the AC adapter to charge the battery e Move the mouse touch the touch pad or press the power button to resume normal operation If you encounter interference that hinders reception on your computer An unwanted signal is creating interference by interrupting or blocking other signals Some possible causes of interference are e Power keyboard and mouse extension cables e Too many devices connected to a power strip e Multiple power strips connected to the same electrical outlet Memory Problems If you receive an insufficient memory message e Save and close any open files and exit any open programs you are not using to see if that resolves the problem e See the software documentation for minimum memory requirements If necessary install additional memory see the Service Manual on the Dell Support website at support dell com Solving Problems e Reseat the memory modules see the Service Manual on the Dell Support website at support dell com to ensure that your computer is successfully communicating with the memory If you experience other memory problems e Ensure that you are following the memory installatio
22. lems conflict with the program e Back up your files immediately If necessary uninstall and then reinstall e Use a virus scanning program to check the the program hard drive or CDs 41 Dell Support Center The Dell Support Center helps you find the service support and system specific information you need To launch the application click the 44 icon in the taskbar Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect The Dell Support Center home page displays your Customer Service Training and computer s model number service tag express Tutorials How To Help with Dell service code and service contact information on Call and Online Scan with PC CheckUp About Your System System Documentation Warranty Information System Information Upgrades amp Accessories The home page also provides links to access Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows operating system For more information about Dell Support Center and available support tools click the Services tab at support dell com 42 System Messages If your computer has an issue or error it may display a System Message that will help you identify the cause and action needed to resolve the issue K NOTE If the message you received is not listed in the following examples see the documentation f
23. ltiMediaCard MMC MMCplus xD Picure Card Memory Stick Memory Stick Pro Memory Memory module connector Memory module capacities Memory type Basic Specifications two user accessible SODIMM connectors 1 GB 2 GB and 4 GB DDR3 1067 MHz K NOTE For instructions on upgrading memory see the Service Manual on the Dell Support website at support dell com Connectors Audio one microphone in connector one stereo headphone speaker connector 67 Basic Specifications Connectors Mini Card HDMI connector Network adapter USB one Type IIIA full Mini Card slot one half size Mini Card slot 19 pin RJ45 connector three 4 pin USB 2 0 compliant connectors Video 15 hole connector Communications Modem External V 92 56K USB optional Modem Network adapter 10 100 1000 Ethernet LAN on system board Wireless WLAN and Bluetooth 68 wireless technology Display Inspiron 1470 Type Height Width Diagonal Inspiron 1570 Type Height Width Diagonal 14 0 HD WLED backlight TrueLife 173 95 mm 6 85 inches 309 4 mm 12 2 inches 355 6 mm 14 0 inches 15 6 HD WLED backlight TrueLife 193 54 mm 7 62 inches 344 23 mm 13 55 inches 396 42 mm 15 6 inches Battery 4 cell 6 cell smart lithium ion Depth Height Width Weight 53 2 mm 2 09 inches 21 4 mm 0 84 inches 209 4 mm 8 24 inches 0 26 kg 0 57 Ib 4 cell 0 35 kg 0 7
24. n guidelines see the Service Manual on the Dell Support website at support dell com e Check if the memory module is compatible with your computer Your computer supports DDR3 memory For more information about the type of memory supported by your computer see Basic Specifications on page 66 e Run the Dell Diagnostics see Dell Diagnostics on page 45 e Reseat the memory modules see the Service Manual on the Dell Support website at support dell com to ensure that your computer is successfully communicating with the memory 39 Solving Problems Lockups and Software Problems If the computer does not start up Ensure that the power cable is firmly connected to the computer and to the electrical outlet If a program stops responding End the program 1 Press lt Ctrl gt lt Shift gt lt Esc gt simultaneously 2 Click Applications 3 Click the program that is no longer responding 4 Click End Task If a program crashes repeatedly Check the software documentation If necessary uninstall and then reinstall the program K NOTE Software usually includes installation instructions in its documentation or on the CD 40 If the computer stops responding or a solid blue screen appears WARNING You might lose data if you are unable to perform an operating system shutdown If you are unable to get a response by pressing a key on your keyboard or moving your mouse press the powe
25. ng system and version e Devices e Expansion cards e Are you connected to a network Yes No e Network version and network adapter e Programs and versions 62 See your operating system documentation to determine the contents of the computer s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell e Error message beep code or diagnostic code e Description of problem and troubleshooting procedures you performed Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area Getting Help To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu atthe bottom of the page 3 Click Contact Us on the left side ofthe page 4 Selectthe appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you 63 Finding More Information and Resources If you need to reinstall your oper
26. nnecting to the Internet you can access websites setup an e mail account and upload or download files Entertainment and Multimedia You can use your computer to watch videos play games create your own CDs DVDs listen to music or internet radio stations Your optical disc 32 drive may support multiple disc media formats including CDs DVDs and Blu ray Discs optional You can download or copy pictures and video files from portable devices such as digital cameras and cell phones Optional software applications enable you to organize and create music and video files that can be recorded to disc saved on portable products such as MP3 players and handheld entertainment devices or played and viewed directly on connected TVs projectors and home theater equipment Customizing the Desktop You can use the customizing options available in your operating system to change the appearance resolution wallpaper screensaver or other features on your desktop Windows Vista 1 Right click an open area of the desktop 2 Click Personalize to open the Personalize appearance and sounds window and learn more about your customization options Windows 7 1 Right click an open area of the desktop 2 Click Personalize to open the Change the visuals and sounds on your computer window and learn more about your customization options Customizing Your Energy Settings You can use the power options in your operating system
27. not know which type of connection to select click Help me choose or contact your ISP 4 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup Setting Up Your Inspiron Laptop Windows 7 1 Save and close any open files and exit any open programs 2 Click Start 0 Control Panel Network and Sharing Center Set up a new connection or network Connect to the Internet The Connect to the Internet window appears K NOTE If you do not know which type of connection to select click Help me choose or contact your ISP 3 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup 15 Using Your Inspiron Laptop This section provides information about the features available on your Inspiron 1470 1570 laptop Right View Features 16 Using Your Inspiron Laptop 1 USB 2 0 connectors 2 Connects to USB devices such as a mouse keyboard printer external drive or MP3 player 2 Optical drive Plays or records CDs DVDs or Blu ray Discs optional Ensure that the side with print or writing is facing upward when inserting discs CAUTION This drive supports nonstandard sized and shaped discs however degradation in drive performance may be experienced and in extreme cases the drive may be damaged 3 Eject button Opens the optical drive tray when p
28. on for last minute updates about technical changes to your computer or advanced technical reference material for technicians or experienced users Finding More Information and Resources See the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www dell com regulatory_compliance the back or bottom of your computer the Dell Support website at support dell com 65 Basic Specifications System Model Dell Inspiron 1470 1570 This section provides information that you may need when setting up updating drivers for and upgrading your computer For more detailed specifications see the Comprehensive Specifications on the Dell Support website at support dell com manuals K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer 66 Processor Type Intel Pentium Single Core Intel Core 2 Solo Intel Core2 Duo Computer Information System chipset Intel GS45 ICH9M SFF Camera Pixel 1 3 megapixel Video Resolution 160 x 120 1280 x 1024 160 x 120 640 x 480 at 30 fps 7 in 1 Memory Card Reader Memory card controller Memory card connector Flash cards supported Ricoh R5C833 7 in 1 combo card connector Secure Digital SD SD High Density SDHD SD High Capacity SDHC Mu
29. on options for Dell Extended Battery Life 1 Press lt F3 gt The Extended Battery Life pop up appears 2 Click Show Settings The Battery Meter window appears 3 Click What is Dell Extended Battery Life 30 Removing and Replacing the Battery AN WARNING Using an incompatible battery may increase the risk of fire or explosion This computer should only use a battery purchased from Dell Do not use batteries from other computers WARNING Before removing the battery shut down the computer and remove external cables including the AC adapter To remove the battery 1 Shut down the computer and turn it over 2 Slide the battery release latch to the side 3 Slide the battery away from the battery bay To replace the battery 1 Slide the battery into the battery bay 2 Click the battery into place Using Your Inspiron Laptop a MID gt 1 battery 2 battery bay 3 battery release latch 31 Using Your Inspiron Laptop Software Features NOTE For more information about the features described in this section see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com Productivity and Communication You can use your computer to create presentations brochures greeting cards fliers and spreadsheets You can also edit and view digital photographs and images Check your purchase order for software installed on your computer After co
30. ooter to resolve the incompatibility To start the Hardware Troubleshooter 1 Click Start gt Help and Support 2 Type hardware troubleshooter in the search field and press lt Enter gt to start the search 3 In the search results select the option that best describes the problem and follow the remaining troubleshooting steps Using Support Tools Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 40 and run the Dell Diagnostics before you contact Dell for technical assistance K NOTE Dell Diagnostics works only on Dell computers K NOTE The Drivers and Utilities disc is optional and may not ship with your computer See the Dell Technology Guide to review your computer s configuration information and ensure that the device that you want to test appears in the system setup program and is active Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc 45 Using Support Tools Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive K NOTE If your computer cannot display a screen image contact Dell see Contacting Dell on page 63 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly 2 Turn on or restart your computer 3 When the DELL logo ap
31. op Press the Power Button DODODOO O O O 10 CLL 00 CIDE Ir 0 0 Setting Up Your Inspiron Laptop Set Up Microsoft Windows Your Dell computer is preconfigured with Microsoft Windows operating system To set up Windows for the first time follow the instructions on the screen These steps are mandatory and may take some time to complete The Windows setup screens will take you through several procedures including accepting license agreements setting preferences and setting up an Internet connection CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable and you will need to reinstall the operating system K NOTE For optimal performance of your computer it is recommended that you download and install the latest BIOS and drivers for your computer available on the Dell Support website at support dell com Setting Up Your Inspiron Laptop Enable or Disable Wireless Optional Press the P key or press the lt Fn gt lt F2 gt keys on the keyboard to enable or disable wireless The wireless on or officons appear on the screen to indicate the status Wireless on Fe e Wireless off lt p For information on changing the behavior of the Fn key see Multimedia Control Keys on page 26 10 Setting Up Your Inspiron Laptop
32. or either the operating system or the program that was running when the message appeared Alternatively you could see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com or see Contacting Dell on page 63 for assistance Alert Previous attempts at booting this system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error Contact Dell for assistance see Contacting Dell on page 63 Using Support Tools CMOS checksum error Possible motherboard failure or Real Time Clock RTC battery low Replace the RTC coin cell battery see the Service Manual on the Dell Support website at support dell com or contact Dell see Contacting Dell on page 63 CPU fan failure CPU fan has failed Replace the CPU fan see the Service Manual on the Dell Support website at support dell com Hard disk drive failure Possible hard disk drive failure during POST Contact Dell for assistance see Contacting Dell on page 63 Hard disk drive read failure Possible hard disk drive failure during HDD boot test Contact Dell for assistance see Contacting Dell on page 63 Keyboard failure Keyboard failure or loose cable To replace the keyboard see the Service Manual on the Dell Support website a
33. oving the computer closer to your wireless router e Re establish your connection to the wireless router see Setting Up a Wireless Connection on page 13 Solving Problems Wired Connections If the wired network connection is lost The cable is loose or damaged e Check the cable to ensure it is plugged in and not damaged e If the problem persists contact your network administrator or ISP 37 Solving Problems Power Problems If the power light is off The computer is either turned off in hibernate state or not receiving power e Press the power button The computer resumes normal operation if it is off or in hibernate mode e Reseat the power cable into both the power connector on the computer and the electrical outlet e If the computer is plugged into a power strip ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on Also bypass power protection devices power strips and power extension cables to verify that the computer turns on properly e Ensure that the electrical outlet is working by testing it with another device such as a lamp 38 e Check the AC adapter cable connections If the AC adapter has a light ensure that the light on the AC adapter is on If the power light is solid white and the computer is not responding The display may not be responding Press the power button until the computer turns off and then turn it bac
34. pears press lt F12 gt immediately Select Diagnostics from the boot menu and press lt Enter gt K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 46 K NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the Drivers and Utilities disc If PSA is invoked a The PSA starts running tests b Ifthe PSA completes successfully the following message appears No problems have been found with this system so far Do you want to run the remaining memory tests This will take about 30 minutes or more Do you want to continue Recommended c If you are experiencing memory issues press lt y gt otherwise press lt n gt The following message appears Booting Dell Diagnostic Utility Partition Press any key to continue d Press any key to go to the Choose An Option window If PSA is not invoked Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive 4 Select the test you want to run Using Support Tools 5 If a problem is encountered during a test a message appears with an error code and a description of the problem Write down the error code and problem description and contact Dell see Contacting Dell on page 63 K NOTE The Service Tag for
35. port through the following websites and e mail addresses Dell Support websites e support dell com e support jp dell com Japan only e support euro dell com Europe only e supportapj dell com Asia Pacific only 58 Dell Support e mail addresses e mobile_support us dell com e support us dell com e la techsupport dell com Latin America and Caribbean countries only e apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses e apmarketingOdell com Asian Pacific countries only e sales_canada dell com Canada only Anonymous file transfer protocol FTP e ftp dell com Log in as user anonymous and use your e mail address as your password Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call your region see Contacting Dell on page 63 If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call for your region see Contacting Dell on page 63 Getting Help Product Information If you need information about additional products available from Dell or if you
36. r button for at least 8 to 10 seconds until the computer turns off and then restart your computer If a program is designed for an earlier Microsoft Windows operating system Run the Program Compatibility Wizard The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments Solving Problems To run the Program Compatability Wizard e Save and close any open files or programs and shut down your computer through the Start menu e Check the software documentation or contactthe software manufacturer for troubleshooting information Windows Vista 1 Click Start Control Panel gt Programs Use an older program with this version of Windows 2 In the welcome screen click Next Ensure that the program is compatible 3 Follow the instructions on the screen with the operating system installed on Windows 7 your computer 1 Click Start Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information 2 In the search box type Use an older program with this version of Windows and press lt Enter gt Aap E p Ensure that the program is installed and 3 Follow the instructions on the Program configured properly Compatibility wizard Verify that the device drivers do not If you have other software prob
37. ress lt Fn gt the required multimedia control key K NOTE The Multimedia Key First option is active only in the operating system 26 Using Your Inspiron Laptop F7 Gs F8 F9 kea F10 1 gt gt i F11 gt E Mute the sound Decrease the volume level Increase the volume level Play the previous track or chapter gt il Play or pause Play the next track or chapter Eject the disc 27 Using Your Inspiron Laptop Display Features The display panel holds a camera and accompanying digital microphone 1 2 3 28 A wo N Using Your Inspiron Laptop Digital microphone Provides quality sound for audio chatting and voice recording Camera activity indicator Indicates if the camera is on or off Camera Built in camera for video capture conferencing and chat Display Your display can vary based on selections you made when purchasing your computer For more information about displays see the Dell Technology Guide 29 Using Your Inspiron Laptop Dell Extended Battery Life The Dell Extended Battery Life feature provides options to derive the maximum backup time from your battery This feature is enabled by default and is activated when you disconnect the AC power Press lt F3 gt to enable or disable the feature The Extended Battery Life pop up appears to indicate the current status To learn more about the customizati
38. ressed 4 AC adapter connector Connects to the AC adapter to power the computer and charge the battery 17 Using Your Inspiron Laptop Left View Features iol 0 TM 3 18 Using Your Inspiron Laptop Security cable slot Attaches a commercially available antitheft device to the computer NOTE Before you buy an antitheft device ensure that it works with the security cable slot on your computer IOI VGA connector Connects to video devices such as a monitor or a projector em HDMI connector Connects to a TV for both 5 1 audio and video signals NOTE When used with a monitor only the video signal is read Network connector Connects your computer to a network or a broadband device if you are using a wired network lt USB 2 0 connector Connects to USB devices such as a mouse keyboard printer external drive or MP3 player SD MMC MS Pro 7 in 1 Memory Card Reader Provides a fast and convenient way to view and share digital photos music videos and documents stored on the memory cards see Basic Specifications on page 66 for supported memory cards NOTE Your computer ships with a plastic blank installed in the memory card slot Blanks protect unused slots from dust and other particles Save the blank for use when no memory card is installed in the slot blanks from other computers may not fit your computer 19
39. roblem Write down the error code and problem description and contact Dell see Contacting Dell on page 63 K NOTE The Service Tag for your computer is located at the top of each test screen The Service Tag helps you identify your computer when you contact Dell 9 When the tests are complete close the test screen to return to the Choose An Option window 10 To exit the Dell Diagnostics and restart the computer click Exit 11 Remove the Drivers and Utilities disc Using Support Tools 49 50 You can restore your operating system in the following ways System Restore returns your computer to an earlier operating state without affecting data files Use System Restore as the first solution for restoring your operating system and preserving data files Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer This procedure permanently deletes all data on the hard drive and removes any programs installed after you received the computer Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem e If you received an Operating System disc with your computer you can use it to restore your operating system However using the Operating System disc also deletes all data on the hard drive Use the disc only if System Restore did not resolve your operating system problem System Restore The Windows operatin
40. t support dell com 43 Using Support Tools No boot device available No bootable partition on hard disk drive the hard disk drive cable is loose or no bootable device exists e If the hard drive is your boot device ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device e Enter system setup and ensure that the boot sequence information is correct see the Dell Technology Guide on the Dell Support website at support dell com No timer tick interrupt A chip on the system board might be malfunctioning or motherboard failure Contact Dell for assistance see Contacting Dell on page 63 44 USB over current error Disconnectthe USB device Your USB device needs more power for itto function properly Use an external power source to connect the USB device or if your device has two USB cables connect both ofthem CAUTION Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range It is recommended that you back up your data regularly A parameter out of range may or may not indicate a potential hard drive problem S M A R T error possible hard disk drive failure Contact Dell for assistance see Contacting Dell on page 63 Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured you can use the Hardware Troublesh
41. the directions Z NOTE Some of the services are not always available in all locations outside the continental U S Call your local Dell representative for information on availability 5 Use Dell s extensive suite of online services available at Dell Support support dell com for help with installation and troubleshooting procedures See Online Services on page 58 for a more extensive list of Dell Support online 56 Technical Support and Customer Service Dell s support service is available to answer your questions about Dell hardware Our support staff use computer based diagnostics to provide fast accurate answers To contact Dell s support service see Before You Call on page 61 and then see the contact information for your region or go to support dell com Getting Help DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to www dell com dellconnect 57 Getting Help Online Services You can learn about Dell products and services on the following websites e www dell com e www dell com ap Asian Pacific countries only e www dell com jp Japan only e www euro dell com Europe only e www dell com la Latin American and Caribbean countries e www dell ca Canada only You can access Dell Sup
42. to configure the power settings on your computer The Microsoft Windows operating system installed on your Dell computer provides three default options Windows Vista e Dell Recommended Offers full performance when you need it and saves power during periods of inactivity e Power saver Saves power on your computer by reducing system performance to maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime Using Your Inspiron Laptop e High performance Provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance Windows 7 e Power saver Saves power on your computer by reducing system performance to maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime e Balanced recommended Automatically balances the performance of your computer by consuming energy on capable hardware 33 Using Your Inspiron Laptop Transferring Information to a New Computer Windows Vista K NOTE The following steps are applicable for the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view 1 Click Start Control Panel gt System and Maintenance gt Welcome Center Transfer files and settings If the User Account Control window appears click Continue
43. very Options window appears 4 Select a keyboard layout and click Next To access the recovery options log on as a local user To access the command prompt type administrator in the User name field then click OK Click Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears K NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore 7 Click Next The Confirm Data Deletion screen appears K NOTE If you do not want to proceed with Factory Image Restore click Cancel Restoring Your Operating System 8 Select the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition then click Next The restore process begins and may take five or more minutes to complete A message appears when the operating system and factory installed applications have been restored to factory condition 9 Click Finish to reboot the system 53 Restoring Your Operating System Operating System Reinstallation Before You Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver first try using Windows Device Driver Rollback If Device Driver Rollback does not resolve the problem then use System Restore to return your operating system to the operating state it was in before you installed the new d
44. would like to place an order visit the Dell website at www dell com For the telephone number to call for your region or to speak to a sales specialist see Contacting Dell on page 63 59 Getting Help Returning Items for Repair Under Warranty or for Credit Prepare all items being returned whether for repair or credit as follows K NOTE Before you return the product to Dell make sure to back up any data on the hard drive and on any other storage device in the product Remove any and all confidential proprietary and personal information as well as removable media such as CDs and PC Cards Dell is not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media that may be included with your return 60 Call Dell to obtain a Return Material Authorization Number and write it clearly and prominently on the outside of the box For the telephone number to call for your region see Contacting Dell on page 63 Include a copy of the invoice and a letter describing the reason for the return Include a copy of the Diagnostics Checklist see Diagnostic Checklist on page 62 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 45 Include any accessories that belong with the item s being returned power cables software guides and so
45. y proprietary interest in trademarks and trade names other than its own July 2009 P N 81TR2 Rev A00 Contents Setting Up Your Inspiron Laptop 5 Display Features ooooooooomo 28 Before Setting Up Your Computer 5 Dell Extended Battery Life 30 Connect the AC Adapter 6 Removing and Replacing the Battery 30 Connect the Network Cable Optional 7 Software Features 000 32 Press the Power Button 8 Dell DOCK ice cca dasgieeta s Ream tale aie han 35 Set Up Microsoft Windows 9 Solving Problems 36 Enable or Disable Wireless Optional 10 Beep or LED Codes 0 000 36 Connect to the Internet Optional 12 Network Problems oouo oouo uaua 37 Using Your Inspiron Laptop 16 Power Problems 0 38 Right View Features 4 16 Memory Problems 39 Left View Features 005 18 Lockups and Software Problems 40 Front View Features 20 Using Support ToolS 42 Computer Base and Keyboard Dell Support Center 00 42 OI o ee de sides 22 System Messages naunau 43 Jouen Pag O gp citeai urei a Hardware Troubleshooter 45 Multimedia Control KeyS 26 Dell Diagnostics seseeees 45 Contents Restoring Your Operating System
46. your computer is located at the top of each test screen The Service Tag helps you identify your computer when you contact Dell 6 When the tests are complete close the test screen to return to the Choose An Option window 7 To exit the Dell Diagnostics and to restart the computer click Exit 47 Us ing Support Tools Starting Dell Diagnostics From the Drivers and Utilities Disc 1 2 Insert the Drivers and Utilities disc Shut down and restart the computer When the DELL logo appears press lt F12 gt immediately K NOTE If you wait too long and the 48 operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list appears highlight CD DVD CD RW and press lt Enter gt Select the Boot from CD ROM option from the menu that appears and press lt Enter gt Type 1 to start the CD menu and press lt Enter gt to proceed Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer Select the test you want to run 8 If a problem is encountered during a test a message appears with an error code and a description of the p
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