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Compaq 370 Computer Hardware User Manual

1. 3 15 Paymo a DVD MOVE sius pam eda apad 3 16 Creating YOUr OWN CDS pA LR 3 17 Chapter 4 Welcome to the Web 4 1 BASIC CONCEDES nes ded hoe ad 4 2 What Is the Internet 4 2 What ls a Hyperlmnk 2 5 Robe dune eed tut 4 2 Compad Connection Helper usta E E RO 4 3 Setting the Internet Buttons to AOL 4 3 Interne E GOMNECTION we edet S boe ien 4 4 Connecting with Compaq NET Powered by MSN 4 4 Connecting with 4 4 Sedrclie5 2041 Potro C 4 5 Searching the Web Using Compaq NET Powered by MSN 4 5 Searching the Web Using 4 5 MY PRESARIO GETTING STARTED CONTENTS III Setting Up Outlook Express eMail 4 6 Typing an eMail Message 4 6 Understanding eMail Addresses 4 7 Sending an eMail Using Outlook Express 4 8 Sending an eMail Using 4 8 Reading Your Outlook Express eMail Messages 4 9 Reading Your AOL eMail Messages 4 9 Content AdVISOTE cas bertus p ot bant e Dato
2. 214905 372 www compaq com Notice 2000 Compaq Computer Corporation COMPAQ and the Compaq logo Registered in U S Patent and Trademark Office Microsoft and Windows are trademarks of Microsoft Corporation All other product names mentioned herein may be trademarks or registered trademarks of their respective companies Compaq shall not be liable for technical or editorial errors or omissions contained herein The information in this document is subject to change without notice The information in this publication is subject to change without notice and is provided AS IS WITH OUT WARRANTY OF ANY KIND THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT CONSEQUENTIAL INCIDENTAL SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THE FOREGOING SHALL APPLY REGARDLESS OF THE NEGLIGENCE OR OTHER FAULT OF EITHER PARTY AND REGARDLESS OF WHETHER SUCH LIABILITY SOUNDS IN CONTRACT NEGLIGENCE TORT OR ANY OTHER THEORY OF LEGAL LIABILITY AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY The limited warranties for Compaq products are exclusively set forth in the documentation accompanying such products Nothing herein should be construed as const
3. Activity button described 3 5 Adaptec Easy CD Creator creating CDs 3 17 Add Remove Programs 5 4 Alta Vista Web brouser 3 5 America Online see AOL AOL connecting with icon 4 3 searching arrow keys 3 2 audio playing a CD 3 15 speaker port 2 2 Audio In port described 3 12 autoscrolling 3 11 My PRESARIO GETTING STARTED BIOS setup 6 2 buttons Activity 3 5 application launch 3 6 Back 3 15 Close 4 9 customizing keyboard 3 5 Eject 3 15 eMail 3 5 Entertainment 3 5 Forward 3 15 Help 3 6 Instant eMail 4 6 4 8 Instant Internet 2 5 3 5 Mute 3 7 My Presario 3 5 My Program 3 6 3 7 Play Pause 3 15 Quick Launch 3 6 INDEX 1 Retail Affinity Central 3 5 Search 3 5 4 5 Send and Receive 4 6 Sleep 3 8 Start 4 3 Stop 3 15 volume controlling 3 7 down 3 7 up 3 7 cables power 2 3 speaker and microphone 2 3 telephone 2 3 CD DVD ROM drive Compaq DVD Player 3 16 control buttons described 3 4 Eject LoadCD 3 4 Fast Forward Next Track 3 4 Play Pause 3 4 Rewind Previous Track 3 4 Stop 3 4 functions 3 16 inserting a CD or DVD 3 15 playing a movie 3 16 Windows does not detect driver 6 5 CD R drive described 3 17 CD ROM drive location illustrated 2 2 removing a disc 3 15 CD RW drive backup disc 3 17 described 3 17 INDEX 2 CDs cleaning 6 5 creating 3 17 inserting into drive 3 14 playing audio CD 3 15 removing from drive 3 15 Compaq My Presario button 3 5 registration 2 3 2 4 Web site 1
4. ISP names can be longer and more complex but basically See also i o anything to the right of the sign is the ISP server name and The My Presario Learning anything to the left is the user name For example More guide on this CD has information on finding eMail To nmm eMail extensions identify the type of server where an organization resides Some of Your ISP will guide you through the process of selecting an the most common eMail Internet name and address unique only to you extensions and their descriptions are as follows org organization com commercial het commercial edu education My PRESARIO GETTING STARTED WELCOME TO THE WEB 4 7 Now that you ve connected to an ISP set up Outlook Express and have an Internet address it s time to write your first eMail message em eMail addresses are written in a very specific way Be sure the eMail address you enter contains no spaces and has a period after the server name Dashes and underscores may be used Capital letters may be required Ask eMail recipients exactly how to write their eMail addresses The My Presario Learning More guide CD has more information on using eMail The documentation that came with your computer provides information about setting up a personal address book 4 8 WELCOME TO THE WEB Sending an eMail Using Outlook Express 1 Press the Instant eMail 7 button on the Internet keyboard
5. GETTING STARTED mbol RH d The following words and symbols have special meaning in this Graphics Used guide and in the CD documentation Warnings and cautions are Failure to follow directions displayed to protect you could result in bodily harm or D loss of life from injury your equipment from damage and your files from data loss A Caution Failure to follow directions could result in damage to equipment or loss of data Understanding the background 4 Did you know or concept can help you solve a problem Helpful hints make using your computer easier and faster Another document or another ae page in this document has related information Note Comments or interesting points of information are presented My PRESARIO GETTING STARTED INTRODUCTION 1 3 Where Can Find Information Information is available in several forms printed documents electronic documents on the CD that came with your computer and the Compaq Web site Use this guide as your first point of reference and then refer to the following documents Quick Setup poster Safety and Comfort flyer Warranty Certificate My Presario Learning More Getting Started Microsoft Windows manual The Compaq Web site is available worldwide As you explore the Internet go to the following address for information about products services and cool activities www compaq com 1 4 INTRODUCTI
6. SYSTEM TRANSFERRED This task restores the system files to the hard drive 4 Restart your computer Hard drive has failed Compaq Technical Support Refer to your Certificate of Warranty for details Diskette drive light stays on 6 6 NEED SOME HELP My PRESARIO GETTING STARTED Diskette has been Remove the diskette and reinsert it as follows improperly inserted Insert the edge with the sliding cover into the drive Push the diskette arrow pointing toward the computer all the way in until the diskette stops Diskette is damaged Remove the diskette and insert a new diskette If a problem persists run the Windows Maintenance Wizard to repair the drive 1 From the Windows taskbar click the Start button 2 Point to Programs then Accessories then System Tools and then click Maintenance Wizard Diskette drive cannot save 3 Select Perform maintenance now information to diskette 4 Click OK Diskette is not To format the diskette formatted 1 On the Windows desktop double click the My Computer icon 2 Select the diskette A drive 3 Click File and point to Format 4 Select the desired options and click Start to begin formatting the diskette Diskette is Slide the write protection tab to the unlocked write protected position on the diskette Diskette is full or file is Use another diskette or compress the file to too big reduce the size File save command When saving information to the
7. button in the upper right corner of the screen to close the eMail or press the Delete key on the keyboard to delete the message You might also choose to move the message to file it in a different folder Reading Your AOL eMail Messages 1 Press the Instant eMail button on the Internet keyboard 2 Click the Read icon New messages appear in bold type 3 Double click the message to display the message text 4 Click the Close X button in the upper right corner of the screen to close the eMail or press the Delete key on the keyboard to delete the message You receive eMail messages automatically even when your computer is shut down Your ISP stores these messages until you decide to open your eMail program and read them Your eMail status light on the keyboard glows when you have unread eMail even when the system is turned off The eMail status light works only with POP3 Internet services such as Compaq NET powered by MSN The light does not work with proprietary Internet services such as AOL WELCOME TO THE WEB 4 9 Content Restricting Internet Content Advisor 5 The Internet provides you with access to a wide 6 variety of information however some information Js may not be suitable for every viewer g With Content Advisor you can Control Internet access Set up a password gt Setup a list of Web sites that cannot be viewed by people who use your computer Determine what people who
8. detect the CD or DVD driver Recording audio CDs is difficult Wrong or poor quality Verify that you are using the correct media for or impossible media type the drive Try a different brand of media Quality varies widely between manufacturers Note See the online Help in the Easy CD Creator software for detailed troubleshooting tips My PRESARIO GETTING STARTED NEED SOME HELP 6 5 Diskette Drive Not reading drive Abort non formatted To format the diskette Retry Fail message appears diskette has been 1 Double click the My Computer icon on the inserted Windows desktop Select the diskette A drive Click File and point to Format Select desired options and click Start to begin formatting the diskette Diskette is damaged Replace the diskette with a new one Non system disk or disk A diskette that does When drive activity stops remove the diskette error message is displayed not contain system and press the Spacebar The computer should files needed to start start up your computer has been inserted in drive Disk error has Restart your computer by pressing the Start occurred Reset button If the error returns see the next problem System files have been damaged System files have been 1 Insert a start up diskette into the diskette damaged drive 2 Restart your computer 3 Atthe A gt prompt type SYS C and press the Enter key The following message is displayed
9. icons AOL 4 3 New Mail Message 4 8 Write 4 8 install downloaded files 5 5 software 5 4 INDEX 3 Instant eMail 4 6 Instant eMail button 4 9 Instant Internet button 3 5 Internet defined 4 2 hyperlink 4 2 instant access button 2 5 3 5 launching favorite activty 3 5 parental controls 4 10 password 4 6 problems with 6 11 restricting content 4 10 searching 4 10 Internet buttons Instant eMail 4 3 Instant Internet 4 3 My Presario 3 6 Search 4 3 setting 4 3 Internet Service Provider see ISP Internet Zone Buttons Activity 3 5 eMail 3 5 Entertainment 3 5 Instant Internet 3 5 My Presario 3 5 Retail Affinity Central 3 5 Search 3 5 ISP Compaq NET powered by MSN 2 5 Compaq NET powered by MSNSee AOL 2 5 eMail address 4 7 establishing 4 2 obtaining assistance with 2 5 problems with account 6 11 receiving eMail 4 9 INDEX 4 server name 4 7 setting up 4 3 setting up an account 2 5 user name 4 7 J Jewel Case Creator 3 17 K keyboard arrow keys 3 2 function keys F1 through F12 3 2 main keys 3 2 numeric keys 3 2 keyboard buttons see buttons 3 5 M memory problems with 6 15 Microsoft registering with 2 4 modem port illustrated 2 2 modem line in 2 3 monitor flat panel monitor 6 9 port illustrated 2 2 problems with 6 9 mouse accessing software and files with 3 10 accessing sofware or files with 3 10 autoscrolling 3 11 choosing button assignments 3 10 controlling cursor movements 3 10 customizing 3 10
10. service and support and utiliti s The CD also provides My Program accesses the utility where you can program the instructions for reassigning the button to launch your favorite software Web site or document Help and My Program buttons in the What Do I Have section Note Buttons and their function may vary by model and region 3 6 UsiNG YOUR COMPUTER My PRESARIO GETTING STARTED After you assign the My Program Q button settings pressing the button automatically opens your selected software Website or document Instructions for reassigning this button are found in the Learning More guide on the CD The Volume Control buttons allow you to control the volume of your computer Or if you want silence press the Mute button It s that simple em You can also adjust the volume by clicking the Speaker 9 icon located in the system tray at the bottom right corner of the Windows taskbar My PRESARIO GETTING STARTED Assigning the My Program Button 1 Press the My Program Q button window opens Select a program or Web site Click Next Select Program or Document we ae Select the program or document you want to assign to the My Program button Click OK to verify your selection Click OK Adjusting the Volume When listening to or viewing a CD or DVD use the following buttons on your keyboard to adjust the volume as needed gt Press the m
11. C odii oet a dd 3 3 Using CD DVD Control Buttons 3 4 Using Zone BUNONS aite be dee 3 5 Using Quick Launch Web Buttons 3 6 Assigning the My Program Button 3 7 Adjusting the Volume 222 2 Erase RE ERR RP RP 3 7 Putting Your Computer to Sleep 3 8 Waking Your Computer 24 sev bs ex e ebbe e E Eee meds 3 8 Understanding the System Status Lights 3 9 SE uc 3 10 Making Screen Selections 3 10 Accessing Software and 3 10 SCIONUING ees 3 10 3 11 EET 3 12 Turning ornthe Speake S uie osa eoe pta 3 12 Adj sting the VOIWME E E Aceto Rus c op 3 12 CONTENTS II MY PRESARIO GETTING STARTED Diskette Hard Drive CD ROM and DVD ROM Drives 3 13 The Diskette Drive 3 13 The ALG DING EE PEDES 3 14 CD ROM CD RW or DVD ROM Drive 3 14 Removing a Disc from a Drive 3 15 Playing an Audio CD
12. Click the New Mail Message icon Type the recipient s eMail address in the To box Type the subject of your message in the Subject box Type your message in the message window Q Click Send Q 55 Inbox Microsoft Outlo ok Go Tools Actions CA db Dy X Reply to 60 Forward iisend and Receive 2 WA Ble gdt Mew Insert Format Tools Actions Heb P ud rat mt se Arial Western sii 9 Hello View Insert Format Message Hep o end Cut Copy Paste Undo Check Spelling 5 2 To janedoe servername co Cc Helo Times New gt imes New Roman Type your message HERE Click Send on the Sending an eMail Using AOL 1 5 2 Press the Instant eMail El button the Internet keyboard Click the Write icon on the AOL toolbar Type the recipient s eMail address in the Send To box Type the subject of your message in the Subject box Type your message in the message window Click Send Now My PRESARIO GETTING STARTED My PRESARIO GETTING STARTED Reading Your Outlook Express eMail Messages 1 Press the Instant eMail button on the Internet keyboard Click Inbox New messages appear in bold type Double click the message to display the message text A Ww Click the Close X
13. Files gt Double click by pressing and releasing the left mouse button twice quickly Scrolling Click by pressing and holding down the left mouse button with the cursor positioned on a scroll bar Click and hold down on the scroll handle the box ina scroll bar area to position text Or single click the arrow buttons to move up or down one line at a time My PRESARIO GETTING STARTED AutoScroll allows you to move forward and backward through a document without having to move the mouse or mouse wheel continuously 4 Did you know The scroll mouse can be customized for a left handed user from the Mouse Properties dialog box Open the Control Panel and right click the mouse icon Refer to the Features Inside Your Computer section of the Learning More CD for additional information about the scroll mouse My PRESARIO GETTING STARTED Autoscrolling 1 Open a program and press the scroll wheel to begin autoscrolling Move the mouse once in the direction you want to scroll vertically horizontally or diagonally The farther you move the cursor from the starting point the faster the scrolling To stop autoscrolling press a mouse button UsiNG YOUR COMPUTER 3 11 Speakers Speaker options depend on which model you purchase The JBL Platinum Series are the standard speakers that come with most new Compaq Presario monitors You can use the speakers frees
14. drive door 3 If after a few seconds the disc does not automatically start playing press the Play Pause button on the keyboard 4 Perform the following tasks using your Internet keyboard as needed Click the Pause button to pause play Click the Forward and Back buttons to skip tracks Click the Stop button to stop playing the CD 3 Press the Eject button on the drive to remove the disc UsiNG YOUR COMPUTER 3 15 You can play DVD movie aying a DVD Movie only from a DVD ROM drive When you are 1 For best performance close all running programs before finished watching a movie inserting a DVD movie and insert the DVD into the store the DVD in its DVD ROM drive Playback should begin automatically protective case 2 If playback does not begin automatically click the Start button on the Windows taskbar em 3 Point to Programs and then Compaq DVD Express You can control the actions of 4 Choose Compaq DVD Player and then click the Play the DVD player pause button rewind etc from the CD DVD control buttons on the keyboard Refer to Adjusting the Volume in this chapter to adjust the volume when playing a DVD 3 16 UsiNG YOUR COMPUTER My PRESARIO GETTING STARTED The CD RW drive allows Creating Your Own CDs you to create your own CDs You can buy two types CDs are created using the Adaptec Easy CD Creator available of media CD R and CD on select models Various uses of the CD
15. engine your personal guide to the Web A search engine takes information that 1s scattered on Web sites all around the world and lists it for easy viewing and printing My PRESARIO GETTING STARTED Searching the Web Using Compaq NET Powered by MSN l Press the Search button on the Internet keyboard The search page is displayed Enter a keyword in the Search box Click the Search button The search engine displays a list of Web pages containing your keyword Searching the Web Using AOL l Complete the Setting the Internet Buttons to AOL procedure Press the Search button on the Internet keyboard The AOL search page 15 displayed 3 Enter a keyword in the Search box Click the Search amp button The search engine displays a list of Web pages containing your keyword WELCOME TO THE WEB 4 5 eMail eMail electronic mail 15 very similar to the mail the postal carrier delivers to your home or office except much faster You can send letters pictures postcards even music and video clips to friends family and co workers in an instant Outlook Express is an eMail program that comes with your computer Other eMail programs include AOL and Hotmail em If you receive an error message saying that your eMail was undeliverable check Setting Up Outlook Express eMail 1 Press the Instant eMail MJ button on the Internet keyboard Ele Edit View Go Too
16. if the screen is dim Check all cable connections for loose or incorrect connections Remove the diskette from the diskette drive before turning on your computer Run Windows Diagnostics to determine and repair minor problems Refer to the My Presario Learning More guide CD for instructions Entering BIOS CMOS Setup Utility If you need to enter the BIOS setup utility press the F10 key whiles the computer powers on Before Windows starts a blinking cursor is displayed in the upper right corner on the same screen with the word COMPAQ displayed in red on a black background Press the F10 key when you see the blinking cursor My PRESARIO GETTING STARTED Recovery CD Using the Recovery CD The Recovery CD can Restarting your computer with the Recovery CD in the drive reinstall the software to the displays the following menu of options state it was in when you purchased the computer have theopiion Creates a recovery diskette which stores the system Diskette information that came with your computer This diskette restoring your computer to is necessary if Windows does not start normally You can the way it was when you start the system with this diskette and access your files e User Backup Creates a backup of the current Windows configuration p and saves it on a separate partition on your hard drive The backup is stored in USER PQI files Caution Everything Use
17. into the drive Refer to Playing an Audio CD in this chapter to play a CD Note Buttons may vary by model Play Pause starts or Stop ends CD or DVD play Refer to Adjusting the Volume pauses a CD or DVD rewind and fast forward functions in this chapter to adjust the volume when playing a CD or Rewind Previous Track Eject Load CD ejects or loads a DVD skips to the previous track the CD or DVD FastForward Next Track skips to the next track 3 4 USING YOUR COMPUTER My PRESARIO GETTING STARTED With the press of a Using Internet Zone Buttons keyboard button you can quickly access the Internet read your eMail or check 1 2 3 n 5 7 out the latest in entertainment Depending on which Internet Service Provider ISP you have the default options provided by the Internet Zone buttons may vary 4 Did you know Until you set up your Internet Search accesses a Web site that helps you locate news and Service Provider ISP each information on the Internet Search for topics including news and information shopping images music and video The default Web browser Is Alta Vista Note Button functions may vary by model and by region Internet button takes you to a window that guides you through the ISP set up process Activity launches your favorite Internet Zone activity The default brings you to your Community center a vibrant online community experience with chat sessio
18. problems 6 12 scroll 3 10 scrolling 3 10 setting up 3 10 My Program button 3 6 My PRESARIO GETTING STARTED Netscape Navigator 4 4 numeric keys 3 2 O Outlook Express described 4 6 Inbox 4 9 setting up 4 6 parallel port illustrated 2 2 parental controls Internet settings 4 10 password Content Advisor 4 10 password remembering 4 6 ports 1394 illustrated 2 2 Audio In 3 12 for connecting joysticks gamepads video controllers 2 2 monitor 2 2 parallel 2 2 2 6 serial 2 2 USB 2 2 power button speakers 3 12 Power On button illustrated 2 2 power problems with 6 15 printer connecting to computer illustrated 2 6 setting up 2 6 printer drivers installing 2 6 printing documents 5 2 from the Internet 5 2 options 5 2 My PRESARIO GETTING STARTED printer parallel port 2 6 problems audio driver 6 4 diskette 6 6 diskette drive 6 7 hard drive 6 10 hard drive damaged 6 15 hard drive failed 6 6 identifying 6 4 insufficient memory 6 13 Internet 6 11 Internet Service Provider 6 11 keyboard commands 6 12 memory 6 15 monitor 6 9 power 6 15 sleep mode 6 4 speakers 6 4 system files damaged 6 6 volume 6 4 Q Quick Launch buttons 3 6 Quick Set Up poster 2 3 R removing programs 5 4 Retail Affinity Central button described 3 5 S Scroll Mouse see mouse Search button described 3 5 search engine 4 5 searching 4 5 See also notices defined 1 3 INDEX 5 serial port illustrated 2 2 sleep
19. telephone lines The Internet stores and transmits documents pictures music and movies provided by computer users from all over the world Information on a particular topic or related topics gathered in one location on the Internet is called a Web site What Is a Hyperlink Imagine you re reading a newspaper As you read page 1 you may see For more details see page 3 column 2 Hyperlinks in a Web site work the same way Use the mouse to click a hyperlink and you can move instantly from page to page Web site to Web site Linking files together 15 what gives the Web its name weaving and connecting idea to idea all over the world My PRESARIO GETTING STARTED Connection Helper After you have signed up with an Internet Service Provider ISP see Setting Up Your Computer in Chapter 2 there are a few things you need to know to be able to surf the Web If you choose Compaq NET powered by MSN as your ISP the Internet buttons on your keyboard are automatically set However if you choose AOL as your ISP you need to use the Compaq Connection Helper to reset the following Internet buttons on your keyboard Instant Internet i Search Instant eMail F1 My PRESARIO GETTING STARTED Point to Programs and then Choose Compaq Setting the Internet Buttons to AOL 1 On the Windows taskbar Access Connections web Browsers Email News Reade
20. the Quick Set Up poster for instructions Volume has been On the Windows taskbar click the Volume icon and muted clear the Mute check box Computer is in Sleep See Waking Your Computer in the chapter Using mode This mode is Your Computer in this guide identified when the Power Status light on your Internet keyboard is lit in amber 6 4 NEED SOME HELP My PRESARIO GETTING STARTED CD ROM CD RW or DVD ROM CD ROM CD RW or DVD ROM CD has been inserted Reinsert the CD with the label facing the proper drive cannot read a disc or incorrectly direction takes too long to start The DVD ROM drive Wait at least 30 seconds to let the DVD ROM takes longer to start drive determine the type of media being played because it has to lf the disc still does not start read the other determine the type of solutions listed in this topic media being played such as audio or video CD or DVD disc is dirty Clean CD or DVD with a CD cleaning kit Windows does not 1 On the Windows taskbar click Start point to detect CD ROM or Settings and then click Control Panel The DVD ROM driver Control Panel window is displayed Double click the System icon The System Properties dialog box is displayed Click the Device Manager tab Click the plus sign next to the CD or DVD drive and select the installed driver Click the Remove button and click OK twice Restart your computer and let Windows
21. use your computer can view with or without your permission 4 10 WELCOME TO THE WEB 10 11 On the Windows taskbar click Start point to Settings then Control Panel and then Internet Tools Click the Content tab In the Content Advisor area click Enable The Content Advisor window is displayed Click a category in the list and then drag the slider to set the limits you want to use Repeat this process for each category you want to limit and then click OK The Create Supervisor Password window is displayed Enter your password then re enter your password to confirm Click OK and click OK on the Internet Properties window My PRESARIO GETTING STARTED Common Tasks In this chapter you learn how to In This Ch apter perform some of the more common activities with your Print Basics 5 2 new Internet PC More details about these and other everyday activities can be found on the My Presario Learning More guide on this CD Games 5 3 Software 5 4 My PRESARIO GETTING STARTED COMMON TASKS 5 1 Print Basics To print one or more pages from a document file or Web page you have to connect your printer and install the necessary software These procedures are detailed in the Setting Up Your Computer chapter in this guide Note To see what the document will look like when printed select the Print Preview option from the File menu This option is available in most so
22. 3 13 A CD ROM drive allows you to read data from a CD or listen to a music CD A CD RW drive allows you to read and write data to a disc for storage and allows you to listen to music or read data CDs A DVD ROM drive allows you to view your favorite movies listen to music or read information from CDs If a CD doesn t play make sure the drive 15 closed A CD ROM drive reads CDs CD R and CD RW media A DVD ROM drive reads all CD media plus DVD discs When you have finished listening to the CD store the disc in its protective case also called a jewel case 3 14 USING YOUR COMPUTER The Hard Drive The hard drive stores system files software and data files inside your computer When you install software download files from the Internet receive eMail and attachments or create new files the computer saves them on your hard drive The available storage space is gradually used To regain storage space you can delete files or programs loaded on your computer or save them on external media such as diskettes or CD R or CD RW discs CD ROM CD RW or DVD ROM Drive Note Your computer must be turned on before you can insert or remove a disc To insert a CD into an optical drive follow these steps 1 Press the Load Eject Q button to open the drive door 2 Carefully lift the disc from the CD case by holding the disc only by the edges to avoid touching the surface 3 Place the disc into t
23. 4 Compaq NET powered by MSN 2 5 4 3 4 5 components described and illustrated 2 2 connectors color coded 2 2 Content Advisor described 4 10 password 4 10 D disk error 6 6 diskette disk error 6 6 inserting into drive illustrated 3 13 reformatting 6 6 removing from drive 3 13 diskette drive drive failure 6 6 location illustrated 2 2 downloading software 5 5 drives CD R 3 17 CD ROM 3 13 CD RW 3 13 3 14 diskette 3 13 DVD ROM 3 13 3 14 hard drive 3 13 My PRESARIO GETTING STARTED electronic documents defined 1 3 eMail accessing via keyboard button 3 5 address criteria 4 7 button 3 5 Close button 4 9 defined 4 6 Delete key 4 9 extensions 4 7 Hotmail 4 6 Inbox 4 9 Instant eMail 4 8 message window 4 8 Message New Message 4 8 New Mail 4 8 Outlook Express 4 6 reading 4 9 reading messages 4 9 receiving 4 7 4 9 Send and Receive 4 6 Send To box 4 8 sending 4 7 4 8 Subject box 4 8 To box 4 8 undeliverable 4 6 using 4 7 writing messages 4 6 energy saver described 3 8 low power state 3 8 Entertainment button described 3 5 My PRESARIO GETTING STARTED F files accessing with mouse 3 10 function keys F1 through F12 3 2 G games configuring 5 3 playing 5 3 hard drive backup 3 17 damaged 6 15 failure 6 6 function of 3 14 problems with 6 10 headphone jack described 3 12 helpful hints 6 2 home networking 2 3 Hotmail 4 6 hyperlink defined 4 2 function 1 6
24. Compaq NET powered by MSN icon and follow the on screen instructions If you already have Compaq NET powered by MSN as your ISP click I already have Compaq NET powered by MSN and follow the on screen instructions Ifyou want America Online AOL as your ISP click the America Online icon and follow the on screen instructions If you already have AOL as your ISP click I already have America Online and follow the on screen instructions If you already have an existing Internet account other than Compaq NET powered by MSN or AOL click I Already Have an Internet Provider and follow the on screen instructions Note If you do not sign up for an ISP account now you can click the Free Internet Trial icon on your desktop and sign up any time you like SETTING UP YOUR COMPUTER 2 5 Setting Up Your Printer A printer allows you to print any document from this CD your eMail and Web sites Did you know Compag registration must be complete before you plug in your printer and run the printer setup Disk 4 Did you know Most new computers have a Universal Serial Bus USB port for a new printer that uses the latest technology Older printers which plug into a parallel port cannot be connected to a USB port Your printer may use a USB plug rather than a parallel plug for installation Note Location and style of connectors may vary by model 2 6 SETTING UP YOUR COMPUTER After setting up
25. ON 4 Did you know Warranty Certificate The warranty details the Compag commitment to repair or replace parts during the warranty period and it lists important Compaq telephone numbers Note In the event of a mechanical problem contact Compaq not the retailer that sold you the computer Keep the warranty in a safe place for future reference Replacing Parts The Easy Access design of your Internet PC allows you to access internal components in most cases without using any tools The My Presario Learning More guide on this CD describes procedures for upgrading and replacing computer components If you experience a problem and you are unable to resolve the issue after referring to this guide and the other documents on this CD contact Compaq Technical Support If a replacement part is needed the technician will send the replacement part along with illustrated instructions for removing the factory installed part and replacing it Upgrading Your Computer Expand your Presario performance with upgrades increased memory and additional peripherals digital cameras and printers To learn more visit the online store www compaq com My PRESARIO GETTING STARTED Safety Comfort Your computer is an electrical device Treat it with care to avoid personal injury and damage to the equipment To reduce the risk of electric shock and damage to the equipment read the Safety and Comfort guide on this CD b
26. RW drive are shown RW below CD R media can be played Note Confirm that the Easy CD Creator software has been installed before on most of the newer CD you begin creating CDs players CD ROM and DVD ROM drives CD R media can be written to only once However you can write to CD RW media Create personal music CDs with your favorite music tracks using multiple recording and MPS WMA files sessions until you Close out Create a data CD to store data such as files or folders the disc from the hard drive This feature is useful for backing up important files or sharing data with other people CD RW media can be used to make backups of your Direct CD Write files directly to a CD R CD RW just like you copy files to a diskette or to your hard drive Drag and drop files from personal CDs or hard disk one drive to another in Microsoft Explorer without These discs are reusable and accessing Easy CD Creator can be erased and CD Copier Create an entire copy of a CD or a back up of data files to numerous times Jewel Case Make custom jewel case inserts and CD labels to indicate The Adaptec Easy CD Creator the title and contents of a CD labels are sold separately Creator software 15 intuitive When you place the cursor over any of the Note There is an extensive online Help built into the software To view functions a description of online Help you must load Adobe Acrobat Reader from the My Presario the function
27. ak DT 6 14 CONTENTS V CONTENTS VI MY PRESARIO GETTING STARTED uction Congratulations As the owner of a new Compaq Internet PC Intro In This Ch apter you have joined the worldwide community of Presario computer users After your computer is set up and connected to the Using This Guide 1 2 Internet you can explore vast regions of information entertainment and online services Symbols and Graphics Used 1 3 Where Can Find Information 1 4 Safety and Comfort 1 5 Using the My Presario Learning More CD 1 6 This guide 15 designed to help you Get acquainted with computer features you ll want to try during the first few days or weeks Keep your computer running smoothly using the tools on your computer Solve problems if they occur My PRESARIO GETTING STARTED INTRODUCTION 1 1 Using This Guide 1 2 INTRODUCTION This guide is designed for both beginners and experienced computer users You can read from cover to cover to learn basic information about your computer or scan the guide for information on a specific topic Refer to the electronic Glossary on this CD for brief definitions of computer terms in everyday language This chapter shows you how to use this guide and directs you to other sources of information Note The computer features components and the software described in this guide may differ slightly from those in your Compaq Presario Internet PC My PRESARIO
28. and registering your computer you are ready to set up your printer Complete the following steps 1 Set up your computer and complete the registration procedures described on previous pages Set up the printer according to the printer manufacturer s instructions Connect the printer to the back of your computer according to the 1cons Turn on your computer if it s not already on Turn on the printer Follow the on screen instructions If prompted insert the printer setup Disk that contains the printer drivers My PRESARIO GETTING STARTED Using Your Computer In this chapter you learn about following exciting In This Ch apter easy to use features of your computer Keyboard Become Keyboard Basics 3 2 familiar with the keyboard and all its capabilities Keyboard Buttons 3 3 including one button access to the Internet Scroll Mouse 3 10 Scroll Mouse See how Speakers 3 12 easy it is to use the scroll mouse and learn shortcuts Diskette Hard Drive to save time CD ROM and DVD ROM Drives 3 13 Speakers Enjoy the experience of high quality sound with your computer Hard Drive CD ROM and DVD ROM Drives Use the various drives to listen to your favorite CDs or to watch movies My PRESARIO GETTING STARTED USING YOUR COMPUTER 3 1 Keyboard Basics The standard keys perform the following functions Main keys are the typewriter st
29. cturer for assistance or visit their Web site for updates My PRESARIO GETTING STARTED Your new Internet PC is not only a powerful tool for surfing the Internet and running software it also allows you to play games Your computer came with several Windows games preinstalled and many more are available for purchase or by downloading from the Internet You can even play games online with other players from all over the world Before purchasing a game check the computer requirements listed on the outside of the game box to make sure that your computer is configured correctly for the game you want to buy Playing Preinstalled Games on Your Computer 1 From the Windows taskbar click the Start button 2 Point to Programs then Accessories and then Games 3 Click the icon for the game you want to play COMMON TASKS 5 3 Software You may want to purchase and install additional software Software can be installed from a CD DVD or diskette and it can be downloaded from a Web site The installation process should automatically begin when you insert the CD into the proper disc drive If the installation process doesn t automatically begin refer to the documentation that came with the software If no documentation exists follow the procedure listed here to install software from a CD or diskette In the event of difficulties with the installation contact the software manufacturer em When selecting s
30. diskette drive does not properly verify that you are using the correct drive letter execute Diskette is damaged Replace the damaged diskette My PRESARIO GETTING STARTED NEED SOME HELP 6 7 Diskette drive cannot read Diskette drive has Call Compag Technical Support Refer to your diskette failed Certificate of Warranty for details Diskette is not To format the diskette formatted 1 On the Windows desktop double click the My Computer icon Select the diskette A drive Click File and point to Format Select the desired options and click Start to begin formatting the diskette Diskette drive has Call Compaq Technical Support Refer to your failed Certificate of Warranty for details 6 8 NEED SOME HELP My PRESARIO GETTING STARTED Display Monitor Screen is blank and monitor Monitor power cable is Reconnect the power plug on the back of the power light is not lit not connected to monitor and to a grounded earthed wall outlet monitor or wall outlet Screen is blank Monitor is not turned Press the Power button on the front of the on monitor Monitor connector Inspect the monitor video connector for bent cable is not properly pins If bent pins do not exist reconnect the connected to back of monitor connector cable on the back of the computer computer screen saver is Press any key or move the mouse to display the enabled screen Computer is in Sleep See Waking Your Computer i
31. e eMail waiting to be read a commonly used messaging p The most vias used Note This light works only with POP3 Internet services such as 2 T om Compaq NET powered by MSN The light does not work with did proprietary Internet services such as AOL retrieval protocol used to retrieve mail messages from a Sleep indicates the computer is in the sleep mode POP server eMail messages Num Lock indicates that you can use the numeric key pad to type received by the POP server are numbers delivered to a server mailbox xm duum quaunesvapesup OQ Caps lock indicates all text typed will appear as capitalized letters you retrieve them Scroll lock indicates when the scroll lock function is engaged My PRESARIO GETTING STARTED allowing you to scroll through a document without moving the cursor USING YOUR COMPUTER 3 9 Scroll Mouse Your computer comes with a scroll mouse The scroll mouse directs a cursor on the Windows desktop Use the mouse to move quickly and easily through a document or Web site Instead of using the scroll bar to display pages move the scroll wheel on your mouse forward or backward through a document or Web site to save time Some mouse functions may not work with all software 3 10 USING YOUR COMPUTER Making Screen Selections Click by pressing and releasing the left mouse button quickly one time You will hear a single clicking sound Accessing Software and
32. efore performing any procedures involving the internal components of your computer Did you know During an electrical storm disconnect your computer and all peripherals from the power source After shutting down your computer turn off the power button on the surge protector My PRESARIO GETTING STARTED The My Presario Learning More CD contains a section on Safety and Comfort which provides information about how to i Set up your work area for maximum comfort Practice good posture hand position work habits and health habits while using your computer Use a grounding plug to prevent electrical shorts shocks or fires Use a surge protector to regulate the flow of electricity to the computer modem and all peripherals such as a printer speakers and monitor Become static free before removing the side panel INTRODUCTION 1 5 Using the Presario Learning More 1 CD This CD has information on the following topics Advanced features of your computer Solving computer problems Safety and comfort Compaq service and support Upgrading your computer Government regulatory information Electronic documents often have hyperlinks to help you find information quickly When you pass the cursor over a hyperlink a small hand symbol is displayed When you click a hyperlink it jumps to the referenced page Hyperlinks are represented by navigation b
33. egistration information click the Next button to move to the next screen When you have finished you are ready to set up an account with an Internet Service Provider ISP Refer to the following page COMPAQ Register with Compaq and Microsoft To move to the next text box press Tab on your keyboard First name Middle name Last name Address City State Province Postal or ZIP code Country Region E mail address Share this information with Microsoft Click here to read the Microsott Privacy Policy Share this information with Compaq Click here to read the Compaq Privacy Policy indicates required information My PRESARIO GETTING STARTED Setting an Internet Service Provider ISP Account An ISP gives you access to the Internet Just as you need an account with a cable company to have cable service you must also have an ISP account to access the Internet and to use eMail After setting up your Internet connection you can press the Instant Internet i button on your Internet keyboard and then like magic you re on the Web 4 Did you know If you have problems connecting to an ISP call the ISP for assistance My PRESARIO GETTING STARTED After registering with Compaq and Microsoft you are prompted to set up an ISP account To set up your account do one of the following Ifyou want Compaq NET powered by MSN as your ISP click the
34. for connecting an Internet keyboard mouse or other USB device Parallel port for connecting a peripheral device such as a printer Note Connectors or ports may vary depending on different model releases My PRESARIO GETTING STARTED Setting Up Your Computer If a cable 15 disconnected or you move your computer to another location this topic helps you to quickly set up again em Its a good idea to purchase a Surge protector to protect your computer from electrical spikes and power surges The Quick Set Up poster that came with your computer is a visual guide to setting up your computer em If you have home networking refer to the home networking documentation for instructions on connecting your phone lines My PRESARIO GETTING STARTED Follow these steps to set up your computer Note Do not set up the printer until your computer has been set up 1 Connect the monitor according to the color coding icons and the instructions from the monitor manufacturer Connect the speaker cable and microphone cable if applicable Connect the power cable Connect the mouse to the PS2 port 5 Connect the keyboard to the USB port at the back of the unit Connect the telephone cable between the Modem Line In port and the wall outlet Plug the monitor and computer power cables into the wall outlet or surge protector Turn on the monitor and then press t
35. ftware packages Print options vary depending on the printer you installed For additional information about your printer refer to the manufacturer 5 documentation 5 2 COMMON TASKS Using the Menu to Print Click File on the menu bar 2 Click Print The Print dialog box is displayed 3 Select the printing options you want Select or confirm the printer you want to use Choose the page range to print 6 e Selecting All prints all pages of a document Selecting Current page prints only the page you are viewing Selecting Pages allows you to choose the individual pages you want to print Select the number of copies you want to print Select All Odd or Even pages in range Print rinter Name 53 Compaqw7s50 Properties Status Default printer Ready Type Compaqw750 Where LPT1 Print to file Comment opies Number of copies 9l 1 24 C Current page Selection C Pages Enter page numbers and or page ranges separated by commas For example 1 3 5 12 Print what Document Print fa pages in range Options 4 Click PRESARIO GETTING STARTED Games Did you know You should always use the same disc drive CD ROM or DVD ROM that you used to install the game when you play the game If you experience problems installing or playing a game contact the game manufa
36. he Power On button to turn on your computer Note If you are setting up your computer for the first time follow the on screen instructions to register both your operating system and your computer The next topics discuss the registration process SETTING UP YOUR COMPUTER 2 3 Registration The first time you turn on your computer you are guided through the registration process before accessing the Windows desktop It is very important that you register Windows with Microsoft Your new computer with Compaq Registering with Microsoft enables you to receive software updates and important notices about new Microsoft products Registering with Compaq enables you to receive technical support for the hardware software updates for Compaq programs and other special offers 4 Did you know Any time you install new software or hardware be sure to register it with the manufacturer 2 4 SETTING UP YOUR COMPUTER Registering with Compaq and Microsoft The registration screen allows you to register with Microsoft and Compaq from the same display When you have entered your personal information name address etc you can choose to register with Microsoft or with Compaq or both To register the Windows operating system with Microsoft fill in the first check box To register your computer with Compaq fill the second check box We recommend that you check both boxes When you ve filled in the necessary r
37. he round area of the slot label side facing upward for the desktop configuration If you have chosen the upright configuration place the disc with the label facing outward If the tray contains support tabs carefully slide the disc under the tabs to correctly position it in the tray 4 Press the Load Eject button to close the drive door My PRESARIO GETTING STARTED To adjust the volume refer to Adjusting the Volume in this chapter O Did you know If the CD ROM CD RW or DVD ROM drive can t play a disc check to be sure that the disc is inserted properly and seated securely in the drive The DVD ROM drive takes longer to begin playback because it has to determine the type of media being played My PRESARIO GETTING STARTED Removing a Disc from a Drive 1 Press the Load Eject OQ button to open the drive door 2 Carefully remove the CD or the DVD from the drive L 3 Press the Load Eject button on the front of the drive to close the door 4 Store the disc in its protective case Playing an Audio CD 1 Press the Load Eject button to open the drive door Place the disc into the round area of the slot label side r facing upward for desktop configuration Hold the disc with label facing outward for the upright position If the tray contains support tabs carefully slide the disc under the tabs to correctly position it in the tray 2 Press Load Eject button to close the
38. inus button to decrease the volume Press the plus button to increase the volume gt Press the mute button to turn off the sound UsiNG YOUR COMPUTER 3 7 If you re going to be away from your computer but want to leave the power on you can let your computer go to sleep This process allows you to run programs while your computer goes into a low power state which saves energy However some software such as DVD software might disable the sleep mode em You can wake your computer by moving the mouse by clicking a mouse button or by pressing any of the keyboard buttons Did you know You can change the amount of time that passes before your computer goes to sleep See the Learning More guide CD for instructions 3 8 USING YOUR COMPUTER Putting Your Computer to Sleep Press the Sleep button on the keyboard and your computer goes to sleep Or your computer will go to sleep automatically if no activity occurs within 20 minutes Waking Your Computer Press the Sleep button on the keyboard and your computer wakes up My PRESARIO GETTING STARTED Understanding the System Status Lights The system lights on the keyboard provide a quick The system status lights are shown in the following illustration and the function of each light is explained status of your computer and keyboard settings Post Office Protocol POP is Q indicates when you hav
39. is displayed Learning More CD For more information about using the CD ROM CD RW or DVD ROM drives refer to the My Presario Learning More guide CD My PRESARIO GETTING STARTED USING YOUR COMPUTER 3 17 3 18 USING YOUR COMPUTER My PRESARIO GETTING STARTED Welcome to the Web In just a few moments you will In This Ch apter be on the world wide Web You are about to enter an exciting Basic Concepts 4 2 new world as you join the thousands of new users Compag Connection connecting to the Internet for the Helper 4 3 very first time Internet Connection 4 4 In this chapter you begin to explore the endless possibilities Web Searches 4 5 of the Internet eMail shopping news entertainment eMail 4 6 research education and much more Welcome to the World Wide Content Advisor 4 10 Web My PRESARIO GETTING STARTED WELCOME TO THE WEB 4 1 Basic Concepts Internet Web URL hyperlinks cyberspace sound confusing The Internet definitely has its own terminology Take a few moments to understand some basic concepts that will help you start surfing the Web To begin surfing you need to establish an Internet Service Provider ISP account Refer to the Setting Up Your Computer chapter in this guide for information on how to register for an ISP account 4 2 WELCOME TO THE WEB What Is the Internet The Internet 15 a world wide network of computers connected through standard
40. isplayed Configuration files are If possible save all data close all programs and corrupt restart your computer If the error message returns you may need to back up your data files and use the Recovery CD Refer to the Recovery CD table in this chapter for details A Caution Factory Restore reformats your hard drive all data files will be lost 6 14 NEED SOME HELP My PRESARIO GETTING STARTED Computer will not start System files may have 1 Insert a start up diskette into the diskette been damaged Insert drive a start up diskette or Restart your computer Windows Start Up Atthe A gt prompt type SYS C and press the diskette to restart your Enter key The following message will be computer displayed SYSTEM TRANSFERRED This task restores the system files to your hard drive 4 Restart your computer If this task does not restart your computer call Compaq Technical Support Refer to your Certificate of Warranty for details Wrong memory Verify the installation of memory modules by modules were used in calling Compaq Technical Support Refer to your upgrade or memory Certificate of Warranty for details modules were installed in the wrong location Hard drive has been Call Compaq Technical Support Refer to your damaged Certificate of Warranty for details MY PRESARIO GETTING STARTED NEED SOME HELP 6 15 6 16 NEED SOME HELP My PRESARIO GETTING STARTED Index Symbols sign 4 7 A
41. ituting a further or additional warranty Compaq Presario First Edition November 2000 Part Number 214905 372 Contents Chapter Introduction stoic ERI OPERIS PEIPER PIDE 1 1 USING 1 2 Symbols and Graphics Used 1 3 Where Can Find Information 1 4 Warranty UG OR EARS PUDE EN 1 4 Upgrading Your 1 4 ocu zudem 1 5 Using the My Presario Learning More 1 6 Chapter 2 Setting Up Your 2 1 Your Computer at a Glance sois oe ou rrt EVER Ya ERES 2 2 2 2 A 2 2 Setting Up Your 2 oor bk 2 3 REO ISUAW ON 2 4 Registering with Compaq and 2 4 Setting Up an Internet Service Provider ISP 2 5 Ser ING YOUT PrIM on rete que a esed dem owas 2 6 MY PRESARIO GETTING STARTED CONTENTS I Chapter 3 Using Your Computer 3 1 KevboardBasitS sd oet iUum rts adeste 3 2 Getting to Know the Standard Keyboard Keys 3 2 Keyboard BUTON Sese onte Hao
42. ls Actions Help A GB DS X toal Foward CA 3 SpFind 27 Folder List x t DY From Subject 4 Outlook Today Maibox ES O Calendar Send and Receive Click the Send and Receive button on the toolbar A dialog box requesting your password is displayed 3 Type a password 4 Click Remember Password to avoid retyping your password each time you access the Internet Click OK You are now set up and ready to use eMail Typing an eMail Message Regardless of the eMail software you choose creating an eMail message is like filling out a form When typing an eMail message you must complete the following eMail address of the recipient the address punctuation and spacing and then try sending it Subject summary of your message in a few words again Cc Person or persons receiving a copy of your message Message Content of your message You can also send a Bcc known as a blind copy The recipient of the blind copy is not listed on the eMails received by the other recipients 4 6 WELCOME TO THE WEB MY PRESARIO GETTING STARTED Understanding eMail Addresses To send and receive eMail Some ISPs allow you to pick an eMail address but others you need an eMail address require you to follow a set pattern so that your Internet Service Provider ISP will know bi where to pick up and deliver mail ISP server name
43. mode customizing 3 8 described 3 8 recognizing 6 9 software accessing with mouse 3 10 downloading 5 5 installing downloaded files 5 5 speakers Audio In port 3 12 cassette player 3 12 CD player 3 12 MP3 player 3 12 playing audio through 3 12 turning on 3 12 volume control 3 12 start up disk 6 15 status lights caps lock 3 9 eMail 3 9 number lock 3 9 scroll lock 3 9 sleep 3 9 surge protector 1 5 2 3 system files 6 15 T telephone line connecting to computer port 2 2 Tip notices described 1 3 troubleshooting seeproblems INDEX 6 U Universal Serial Bus see USB USB cable connector illustrated 2 6 defined 2 6 port illustrated 2 2 V volume adjusting 3 12 controlling 3 7 down 3 7 up 3 7 W waking your computer 3 8 Warning notices described 1 3 warranty 1 4 Web see also Internet accessing favorite sites 3 6 browser 4 4 downloading files 5 5 searching 4 5 site 4 2 Web browsers common features 4 4 described 4 4 Web site described 4 2 MY PRESARIO GETTING STARTED
44. n the Using Your mode as shown on Computer chapter in this guide the keyboard LED panel If you have a flat panel Refer to your Certificate of Warranty for details monitor available on select models you may need a Digital Video Interface and connector My PRESARIO GETTING STARTED NEED SOME HELP 6 9 Hard Drive Computer does not respond or Program in use has Attempt a normal Windows shutdown If this seems to be locked up stopped responding to fails press the Reset button for four or more commands seconds to turn off the power To restart your computer press the Reset button again Hard drive error message is Part of hard drive has Run the Windows Maintenance Wizard to repair displayed failed the drive 1 From the Windows taskbar click the Start button Point to Programs then Accessories then System Tools and then click Maintenance Wizard oelect Perform maintenance now Click OK Hard drive fault protection error Part of hard drive has Call Compaq Technical Support Refer to your message is displayed potential to fail or Certificate of Warranty for details could already have failed 6 10 NEED SOME HELP My PRESARIO GETTING STARTED Cannot connect to the Internet Cannot automatically launch Internet programs Internet takes too long to download Web sites My PRESARIO GETTING STARTED Internet Access Internet Service Verify Internet settings or contact you
45. ns discussion boards clubs home See also pages photo albums and more Refer to the Setting Up Your eMail provides one touch access for sending and reading your NN eMail Computer chapter in this guide for detailed information Instant Internet provides your daily start point to the Internet It about setting up your ISP connects you to a Web page filled with local weather news sports and financial information Refer to the Features Inside Your Computer section of the My Presario is your instant connection to Compaq for getting the Learning More CD for most out of your computer and the Internet Learn about the top information about customizing Internet Zones or adventure into your favorite Activity Centers to the Internet Zone buttons get creative using the Web Retail Affinity Central provides an instant connection to your computer store and a variety of leading consumer companies Entertainment is your online scoop on the world of entertainment featuring music downloads streaming video Web casts entertainment news and reviews My PRESARIO GETTING STARTED USING YOUR COMPUTER 3 5 You can access your Using Quick Launch Web Buttons favorite program Website or document by pressing one of the Quick Launch Web buttons Help and My Program Refer to Preventive Maintenance on the Learning More CD for Help takes you to the Help pages for a menu of Help topics
46. oftware for your computer make sure the packaging states that it is compatible with your version of Microsoft Windows your computer memory processor and available disk space 5 4 COMMON TASKS Installing Software from a CD DVD or Diskette 1 Close all open programs Add Remove Programs Properties Install Uninstall windows Setup Startup Disk 2 From the Windows taskbar E click the Start button point to Settings and then click m l Control Panel eee Windows To remove a program or components select it from the Add Remove Adobe Photos Carbon Livel r 3 Double click the Add Remove Programs icon The Add Remove Programs Properties window 15 displayed 4 Click Install Ln Look in C3 I k7000 f Ir i xe Unsetib e 5 Insert the CD or diskette into the proper drive and click Next Microsoft Windows will begin the installation File name Setup exe process Files of type My PRESARIO GETTING STARTED If you download software Installing Software Downloaded from a Web site follow the installation instructions usually displayed on the Web page If installation instructions are not available complete the steps listed here 4 Did you know Before downloading files from the Internet make sure that call waiting is disabled and 4 that your anti virus utility is running 3 Close all other open If the do
47. olume If the volume is too low use the Volume Control on the connected digital player to adjust the volume 1 PC audio keyboard software 2 Audio In port keyboard My PRESARIO GETTING STARTED Diskette Drive CD ROM and DVD ROM Drives Your computer may have one or more drives depending on the model you purchased Diskette drive Hard drive CD ROM drive CD RW drive DVD ROM drive Each drive has different size capacities for storing information My PRESARIO GETTING STARTED The Diskette Drive The diskette drive uses a diskette to store files After information is copied onto a diskette it remains there until you delete or overwrite it 1 Hold a diskette with the label facing to the right if you have chosen the upright configuration Hold a diskette upward if you have chosen the desktop configuration Ensure the diskette is pointing toward the drive as shown in the illustration then gently push the diskette into the drive 2 To remove a diskette press the Eject button on the diskette drive A Caution Wait until the diskette drive activity is complete the activity light stops glowing before removing a diskette Removing a diskette when the drive is reading from or writing to the diskette can damage the diskette or the information stored on it Note Remove the diskette from the drive before shutting down Microsoft Windows USING YOUR COMPUTER
48. or Slim Tower PC Your Computer at a whichever suits your needs This chapter introduces you to the Glance 2 2 internal and external features of your computer It also walks you through the process of registering your computer and setting up Setting Up Your Computer an Internet Service Provider ISP account 2 3 In This Chapter Note Illustrations and features shown may differ slightly from your computer Registration 2 4 All descriptions in this reference refers to the tower position Setting Up an Internet Service Provider ISP Account 2 5 Setting Up Your Printer 2 6 My PRESARIO GETTING STARTED SETTING UP YOUR COMPUTER 2 1 Your Computer at a Glance Before you begin you ll want to become familiar with the components of your Compaq Presario em 2 Some components such as the keyboard and mouse have color coded connectors that match the ports on the back of your computer 2 2 SETTING UP YOUR COMPUTER What s in Front What s in Back oo Power On button CD ROM CD RW or DVD ROM drive Disk drive Two universal serial bus USB ports for connecting peripheral devices such as gamepads joysticks and video cameras Modem port for connecting to a phone line Microphone port Audio In Audio Out Monitor port Serial port for connecting a serial device such as a printer PS2 ports for connecting a keyboard or mouse A C Power port USB ports
49. our Certificate of Warranty for details 6 12 NEED SOME HELP My PRESARIO GETTING STARTED Insufficient memory message All memory in To avoid Windows automatically running is displayed computer is being unnecessary programs at startup used by open 1 From the Windows desktop click the Start programs and button memory is needed for 2 Select Run desired task In the Open box type MSCONFIG Click OK The System Configuration Utility dialog box is displayed Click the Startup tab and clear the check box es for any unnecessary programs Close one or more programs and restart Windows to recover memory If the error message is displayed again repeat the preceding steps and close one or more programs MY PRESARIO GETTING STARTED NEED SOME HELP 6 13 Power Computer will not turn on Line voltage selection Set the line voltage selection switch to the switch is not in the correct setting for your region or call Compaq proper position for Technical Support for assistance Refer to your your region 115V Certificate of Warranty for details 230V Wall outlet is bad Test the outlet by connecting a different electrical device to outlet Software being used is Verify that the software is certified by Microsoft not Microsoft certified for your version of Windows see program for your version of packaging for this information Windows Illegal Operation has Occurred error message is d
50. r Ac 4 The following connections were found on your computer click the Start button Highlight the one you would like to use Compaq Utilities Connection Helper The Compaq Connection Helper dialog box is displayed Double click the AOL icon The Internet keyboard buttons will now access AOL WELCOME TO THE WEB 4 3 Internet Connection The My Presario Learning More guide CD has more information on Web browsers eMail and news reader settings 4 4 WELCOME TO THE WEB Web pages are viewed with a Web browser such as Microsoft Internet Explorer or Netscape Navigator A Web browser is a program that lets you view and explore information on the Web Common features of a Web browser include Home starting point for exploring the Web Bookmarks Favorites a list of Internet addresses you often visit History list a list of Web sites you have visited Connecting with Compaq NET Powered by MSN If you have chosen Compaq NET powered by MSN as your ISP press the Instant Internet button to access the Compaq NET powered by MSN home page Connecting with AOL If you have chosen AOL as your ISP and completed Setting the Internet Buttons to AOL press the Instant Internet i button to access the AOL home page Screen varies with version of AOL My PRESARIO GETTING STARTED Web Searches One way to find what you re looking for on the Web is to use a search
51. r ISP for Provider ISP account assistance is not properly set up Modem is not properly Reconnect the modem verifying the following connections telephone line to telephone for external phone sets and telephone line to wall jack from computer to wall Web browser is not Verify that the Web browser is installed and set properly set up up to work with your ISP You must log in to your Log in to your ISP and launch the desired ISP before certain program programs will start Modem is not properly Verify that correct modem speed and COM port are selected 1 Click Start and point to Settings 2 Click Control Panel The Control Panel window is displayed Double click Modems Windows detects the modem s you have installed Click the Properties button An identification window is displayed Verify that the correct modem port is set and the maximum speed of your modem is selected Reset these settings if necessary Click OK to close the identification window Click Close to close the Modems Properties Window Click The Close X button in the upper right corner of the Control Panel window to return to the Windows desktop NEED SOME HELP 6 11 Keyboard and Scroll Mouse Keyboard commands and Keyboard connector is 1 On the Windows taskbar click the Start typing are not recognized by not properly button computer connected 2 On the Start menu click Shut Down The Shut Down Windows dialog box i
52. r Restore Extracts the data from the USER PQI files stored on the added to the drive D drive and restores the C drive to the settings that since the last User existed at the time of your last User Backup Backup will be lost after you perform a User recovery Factory Restore Restores the computer to its original factory condition You will need to re enter your factory registration information again and you may be prompted to insert your emergency diskette User Backup creates USER POQI files These files are read only you cannot edit their contents My PRESARIO GETTING STARTED NEED SOME HELP 6 3 Troubleshootin g Information in this section is divided into three areas Symptom Problem and Solution If a solution does not fix The Symptom line describes the symptom or warning for the your problem try all type of problem you are having The Problem column identifies solutions for the symptom one or more reasons why the symptom may have occurred The or try the solution a second Solution column describes what you should do to try to fix the problem Note Some of the symptoms listed for certain troubleshooting problems do not apply to your computer For specific problems relating to the monitor or printer refer to the documentation that came with the equipment Audio No sound Speaker cables are Shut down your computer using the normal not properly shutdown procedure Reconnect the speakers connected Refer to
53. r the downloaded software Click Open to begin the installation process COMMON TASKS 5 5 5 6 COMMON TASKS My PRESARIO GETTING STARTED Need Some Help In This Chapter This chapter provides information on how to identify and fix common problems that could occur with your computer Without contacting a technician you can easily diagnose and fix many Helpful Hints 6 2 computer problems on your own Recovery CD 6 3 Troubleshooting 6 4 My PRESARIO GETTING STARTED NEED SOME HELP 6 1 Helpful Hints Did you know For Compaq NET technical support dial toll free 1 800 952 3513 For Compaq NET customer support dial toll free 1 800 952 3512 To avoid long distance charges when connecting to the Internet always use a local area telephone number For additional troubleshooting information relating to your printer or monitor see the documentation that came with your equipment 6 2 NEED SOME HELP If you encounter problems with your computer monitor or software review the following check list before taking further action Check that the computer and monitor are plugged into a working electrical outlet Check to see that the computer is turned on and the power light located on the front of the computer is on Check to see that the monitor 15 turned on and the power light on the front of the monitor is on Turn up the brightness and contrast controls of the monitor
54. s displayed select the Shut down option Click OK After the shutdown is complete reconnect the keyboard to the back of your computer and restart your computer Program in use has Shut down your computer using the mouse stopped responding to Refer to the problem below Mouse connector is commands not properly connected Keyboard needs repair Refer to your Certificate of Warranty for details Mouse does not respond to Mouse connector is shut down your computer using the keyboard movement or is too slow not properly 1 Press the Ctrl and Esc keys at the same time connected to display the Start menu Use the up or down arrow key to select Shut Down and then press the Enter key Select the Shut down option You may need to use the up or down arrow key Press the Enter key to select OK After the shutdown is complete reconnect the mouse connector on the back of your computer or the keyboard and restart your computer Mouse will only move vertically Mouse roller ball is Remove the roller ball cover from the bottom of or horizontally dirty the mouse and clean with mouse cleaning kit available in most computer stores Program in use has Shut down your computer using the keyboard stopped responding to Refer to the preceding problem Mouse commands connector is not properly connected for details on how to shut down using the keyboard Mouse needs repair Call Compaq Technical Support See y
55. s pee dA Oe Ire 4 10 Restricting Internet Content uiu or rh ERICH least 4 10 Chapters COMMON 1aSKS nds ob t eco pt ede VU VERD PA OVES 5 1 PHUTEBASICS be a od A 5 2 Using the Menu to 5 REL ERE LEN 5 2 NU P MUN EU ae d EE 5 3 Playing Preinstalled Games on Your Computer 5 3 SOItWalG o EP teu saa oes tates Meee eee eis 5 4 Installing Software from CD DVD or Diskette 5 4 Installing Software Downloaded from the Internet 5 5 Chapter 6 Need Some Help i ee E 6 1 tod enc 6 2 Entering BIOS CMOS Setup 6 2 Moe QAGDM Em 6 3 Using the Recovery CD 6 3 CONTENTS IV MY PRESARIO GETTING STARTED Index MY PRESARIO GETTING STARTED AUdIO Yee wa eee a 6 4 CD ROM CD RW or DVD ROM 6 5 Diskette DEVE 6 6 Display MOTO STR tn her eee ans 6 9 Hara DrV6 ud odo Ed br Ed be 6 10 ACCESS 544 been m ER 6 11 Keyboard and Scroll Mouse 6 12 MeImoTyss ues e ee equis 6 13 TETTE
56. tanding or mount them to the side of the monitor For more information see the documentation that came with the speakers To set up the speakers follow the directions on the monitor Quick Set Up poster If you purchased speakers separately follow the included instructions 4 Did you know You can plug a digital MP3 portable audio player into the Audio In port on the right side of the speaker on JBL Platinum Series speakers Other portable music players include CD players Cassette players gt AM FM Stereo These devices connect with a stereo cable 3 5 mm 3 5 mm plug available at most electronic stores and computer retailers 3 12 USING YOUR COMPUTER Turning on the Speakers To turn the speakers on or off press the Power button on the right side of the speaker Power Button conveniently allows quick power down when not in use or to mute the sound Simply push and release the Power button the light indicates when the power is on Headphone Jack allows you to connect most stereo headphones for your personal listening pleasure Audio In Port an advanced feature that lets you quickly connect your favorite digital MP3 player or any portable audio device and play audio directly through the speakers Note The speakers receive power from the monitor even when the monitor power is off This allows your portable music player to be played without turning on your computer Adjusting the V
57. uttons colored text and images 1 6 INTRODUCTION Did you know 5 Follow these procedures to navigate through the My Presario Learning More CD Choose the topic or manual you want to learn more about by clicking two times The screen displays the file hierarchy in the navigation panel on the left and the contents on the right HT lotions es Comfort omforta m Contents ne Safety and Comfort Sate and Comfortable Work Lv Key Principles Finding Your Ceertort Lene Afunge of ARNDSSTRSaSHR Note Click the Plus sign next to a topic in the left panel to display subtopics Click the topic you want to view The screen displays the topic you selected Note If necessary use the scroll bars or the scroll mouse to view the entire page Scrolling allows you to move right left up or down the page To view additional topics click topics from the navigation panel Q Note You can click the Show Hide button to close the navigation panel and enlarge the contents panel After you finish click the word Exit a hyperlink in the lower right corner of the screen or click the Close x button in the upper right corner of the screen on the title bar My PRESARIO GETTING STARTED Setting Up Your Computer Your Internet PC is designed for complete ease of use from setting up to adding new components It was also designed to allow the option of using it as a Desktop PC
58. wnload process is interrupted you must restart the download procedure 2 See also 6 For more information on 7 anti virus software see Preventive Maintenance on the My Presario Learning More CD 8 Some software is downloaded in a compressed state Most Web sites using this technology 10 provide links to download the appropriate utility to uncompress the files My PRESARIO GETTING STARTED From the Windows taskbar 9 4 Did you know from the Internet 1 Before you start downloading note the location on the hard drive where the files will be stored Also be sure that you have enough drive space available After the download 15 Add Remove Programs Properties complete terminate your Instal Uninstall Windows Setup Startup Disk In terne t connec tion mnm 777 following software can be automatic programs d Windows To remove a program components select it from the li Add Remove Adobe Photoshop Carbon Cor click Start point to Settings and then click Control Panel Double click the Add Remove Programs icon This window displays Click Install A window displays Click Next The Run Installation Program window displays Click Browse Install Program From Floppy Disk or CD ROM Insert the product s first installation floppy disk or CD ROM and then click Next Locate and select the Setup exe or Install exe file fo
59. yle keys Function keys are the F1 through F12 keys Two of these keys are active even without a program running F1 allows you to get help on Windows related topics F3 allows you to search for files or folders Arrow keys can be used for games and to navigate in a document or Web site These keys allow you to move left right up and down using the keyboard instead of the mouse Numeric keys work like a calculator keypad 3 2 USING YOUR COMPUTER Getting to Know the Standard Keyboard Keys Some keys have special functions when used alone or combined with other keys These functions vary depending on the program you are using DUC Note Style of keyboard may vary My PRESARIO GETTING STARTED Keyboard Buttons The keyboard buttons make it easier and faster to access the Internet use your favorite software or listen to your favorite CD You might even want to watch a movie or send an eMail electronic mail My PRESARIO GETTING STARTED The keyboard buttons are shown in the following illustration They are discussed in detail on the following pages CD DVD controls Volume Mute buttons Internet Zone 6 Sleep button Quick Launch Help LED status lights UsiNG YOUR COMPUTER 3 3 The CD DVD control Using CD DVD Control Buttons buttons provide a quick and easy way to play a CD ora DVD movie at the touch of a button Many CDs begin playing automatically when inserted

Compaq 370 Computer Hardware User Manual

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