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Compaq 233789-371 Laptop User Manual

1. PRESARIO GETTING STARTED WELCOME TO THE WEB 5 7 Content Advisor You receive e mail messages automatically even when your computer is shut down Your ISP stores these messages until you decide to open your e mail program and read them Note Button functions may vary by model and by region 5 8 WELCOME TO THE WEB Reading Your Outlook Express E mail Messages 1 Press the Instant E mail DA button on the Internet keyboard Click Inbox New messages appear in bold type Double click the message to display the message text Click the Close EY button in the upper right corner of the screen to close the e mail or press the Delete key on the keyboard to delete the message Inbox Folders x Outlook Express E Local Folders Doe Jane MY PRESARIO GETTING STARTED The Internet provides you with access to a wide variety ofinformation but some information may not be suitable for every viewer With Content Advisor you can Control Internet access Set up a password Setup a list of Web sites that people who use your computer cannot view Adjust what types of content people who use your computer can view with or without your permission My PRESARIO GETTING STARTED Restricting Internet Content 1 On the Windows taskbar click Start point to Settings rerom then Control Panel and then Gers secuiy
2. Problem Line voltage selection switch is not in the proper position for your region 115V 230V Wall outlet is bad Software being used is not Microsoft certified for your version of Windows Configuration files are corrupt System files may have been damaged You will need to insert a start up disk or Windows Start Up disk to restart your computer Wrong memory modules were used in upgrade or memory modules were installed in the wrong location Hard drive has been damaged Solution Set the line voltage selection switch to the correct setting for your region or call Compaq Technical Support for assistance Refer to your Certificate of Warranty for details Test the outlet by connecting a different electrical device to outlet Verify that the software is certified by Microsoft for your version of Windows see programme packaging for this information If possible save all data close all programmes and restart your computer If the error message returns you may need to back up your data files and use the QuickRestore CD Refer to the QuickRestore CD table in this chapter for details A Caution Factory Restore reformats your hard drive all data files will be lost 1 Insert a start up disk in the diskette drive 2 Restart your computer 3 Atthe A gt prompt type SYS C and press the Enter key The following message will be displayed SYSTEM TRANSFERRED This task will restore the sys
3. LL 233789 371 www compaq com Notice 2001 Compaq Computer Corporation COMPAQ and the Compaq logo Registered in U S Patent and Trademark Office Microsoft and Windows are trademarks of Microsoft Corporation other product names mentioned herein may be trademarks or registered trademarks of their respective companies Compaq shall not be liable for technical or editorial errors or omissions contained herein The information in this document is subject to change without notice The information in this publication is subject to change without notice and is provided AS IS WITH OUT WARRANTY OF ANY KIND THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT CONSEQUENTIAL INCIDENTAL SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THE FOREGOING SHALL APPLY REGARDLESS OF THE NEGLIGENCE OR OTHER FAULT OF EITHER PARTY AND REGARDLESS OF WHETHER SUCH LIABILITY SOUNDS IN CONTRACT NEGLIGENCE TORT OR ANY OTHER THEORY OF LEGAL LIABILITY AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY The limited warranties for Compaq products are exclusively set forth in the documentation accompanying such products Nothing herein should be construed as co
4. position Grab the handle and slide the side panel from the chassis side with the open side facing up PRESARIO GETTING STARTED Upgrading Components The CD ROM CD RW and DVD ROM drives are often called optical drives because they use light to read and write information Your CD ROM drive reads data from a CD They are a popular choice for software and data distribution due to the combination of large storage capacity and high quality performance The CD RW drive uses advanced technology to write and rewrite to compact disc s CD RW drives are capable of writing multiple formats such as saving data or video and audio files The DVD ROM drive allows you to listen to music or watch movies 4 Did you know You do not have to place the lock in the up position after replacing the new drive s My PRESARIO GETTING STARTED Upgrading the CD ROM CD RW and DVD ROM Drives 1 Complete the Accessing Internal Computer Components procedure 2 Locate the drive door lock inside the chassis 3 Rotate the lock to the down position to unlock the upper front panel door 4 Press the indention located on the lower front panel to open the lower door COMPUTER UPGRADES 7 3 The upper front panel door was designed with finger holes to make opening the door easy 19 The drive data cable has a colour pull tab to
5. Registering with 2 8 Registering with Microsoft 2 9 Creating Your User Account 2 9 Printer Setup reb E VI E 2 10 Setting Up Your Printer 5000 Series 2 10 Setting Up Your Printer 3200 Series 2 11 Chapter 3 Windows Basics 3 1 Features of the Windows 3 2 Viewing the Windows Desktop 3 2 Using the Start Menu 3 3 cS 3 4 Accessing Online Help 3 4 Chapter 4 Using Your 4 1 Keyboard Basics sis 4 2 Getting to Know the Standard Keyboard Keys 4 2 Keyboard Buttons cas es oed taa a re ay xv 4 3 Using CD DVD Control 5 4 3 Using Internet Zone Buttons 4 4 Using Quick Launch Web Buttons 4 5 ii CONTENTS PRESARIO GETTING STARTED Assigning the My programme Button 4 6 Adjusting the Volume 4 6 Putting Your Computer to Sleep 4 7 Waking Your Computer 4 7 Understanding the System Status Lights available on select models 4 8 Scroll Mouse uem Eros
6. SDRAM 4 Did you know If a blank screen is displayed after replacing the memory module the memory is incorrectly installed Repeat the procedure to ensure the memory module is properly positioned Note Press gently to ensure the memory module is properly positioned Upgrade memory modules of identical type and speed to match what was originally installed in your computer My PRESARIO GETTING STARTED COMPUTER UPGRADES 7 5 Adding Components The hard drive is used to store information permanently inside your computer NW 4 Did you know You need a screw and a data ribbon cable to install an optional hard drive The empty bracket for the optional hard drive already exists in your computer chassis Tip The existing hard drive data cable has a color pull tab to help you identify the cable You must replace the existing data cable for the optional hard drive to function properly 7 6 COMPUTER UPGRADES Remove the screw that secures Insert the screw from your Adding the Optional Hard Drive 1 Complete the Accessing Internal Computer Components procedure before adding an optional hard drive The optional hard drive shown may differ slightly from your particular optional hard drive A Caution Dropping the hard drive may cause the read write heads to dig into the media resulting in damage to the heads and the media and loss of data the empty hard drive bracket
7. available on select models 4 22 Chapter 5 Welcome to the Web 5 1 Basic rne ves qa 5 2 What Is the Internet 5 2 What Is Hyperlink Capen oe ace 5 2 Internet Connection 5 3 Connecting with AOL 5 3 Web Searches ay e p Ur ene RR RIA IRR 5 4 Searching the Web Using AOL 5 4 Emaili o e RA dal hea A AN RR s 5 5 Setting Up Outlook Express E mail 5 5 Typing an E mail 5 5 Understanding E mail Addresses 5 6 Sending an E mail Using Outlook Express 5 7 Content Advisor 5 8 Reading Your Outlook Express E mail Messages 5 8 Restricting Internet Content 5 9 My Presario Web 51 5 10 Checking Your Registration 5 10 iv CONTENTS PRESARIO GETTING STARTED Chapter 6 Common 6 1 Print Basics hn d EXE VU RE ERA 6 2 Using the Menu to 6 2 Games Cels epe HUN A aee dH d 6 3 Playing Games on Your Computer 6 3 SOP Wane tium tius uda reuse t S Eee 6 4 Installing Software from
8. for installation 2 10 SETTING UP YOUR COMPUTER Setting Up Your Printer 5000 Series l Complete Plug In and Go and Registration first described on previous pages Set up the printer according to the printer manufacturer s instructions Connect the printer to the back of your computer according to the icons Turn on your computer if it s not already on Turn on the printer Follow the on screen instructions Note Location and style of connectors may vary by model My PRESARIO GETTING STARTED Setting Up Your Printer 3200 Series 1 Complete Plug In and Go and Registration first described on previous pages Set up the printer according to the printer manufacturer s instructions Connect the printer to the back of your computer according to the icons Turn on your computer if it s not already on Turn on the printer Follow the on screen instructions Note Location and style of connectors may vary by model My PRESARIO GETTING STARTED SETTING Up Your COMPUTER 2 11 2 12 SETTING UP YOUR COMPUTER My PRESARIO GETTING STARTED Windows Basics Microsoft Windows is the operating system that runs on your In This Ch apter computer This means that Windows controls and manages your computer by translating your mouse and keyboard instructions Features of the Windows into a language your computer can understand Desktop 3 2 The Windows
9. low power state 4 7 Ethernet network 2 2 port 2 2 files accessing 4 9 function keys F1 through F12 4 2 My PRESARIO GETTING STARTED hard drive backup 4 20 damaged 8 14 failure 8 7 problems with 8 10 storing system files 4 13 using 4 13 Help Service and Support folder 4 5 Windows desktop 4 5 helpful hints 8 2 Hotmail 5 5 hyperlink 1 6 defined 5 2 icons 3 2 New Mail Message 5 7 install downloaded files 6 5 software 6 4 Instant E mail 5 5 internal components upgrading 7 2 Internet defined 5 2 direct link to Compaq 5 10 hyperlink 5 2 parental controls 5 9 password 5 5 problems with 8 11 restricting content 5 9 searching 5 9 Internet buttons Activity 4 4 E mail 4 4 Entertainment 4 4 Instant Internet 4 4 INDEX 3 My Presario 4 4 Retail Affinity Central 4 4 Search 4 4 setting 5 3 Internet Service Provider See also ISP 4 4 Internet Video Camera features 4 22 ISP 5 2 5 6 5 7 5 8 problems with account 8 11 server name 5 6 user name 5 6 J Jewel Case Creator 4 20 K keyboard arrow keys 4 2 function keys F1 through F12 4 2 main keys 4 2 numeric keys 4 2 L log off 3 3 Logitech QuickCam Express installing 4 22 M memory problems with 8 14 replacing 7 5 Synchronous Dynamic Access Memory SDRAM 7 5 microphone port 2 2 modem line in 2 4 2 5 4 INDEX monitor flat panel monitor 8 9 port 2 2 port illustrated 2 3 problems with 8 9 mouse See also Scroll Mouse problems 8 12
10. Connections Programes Advenc Internet Options Content Advisor _ Ratings help you control the Internet content viewed on this computer 2 Click the Content tab 3 In the Content Advisor area click Enable 4 Click Settings and then type your password in the Password box 5 Click a category in the list and then drag the slider to set the limits you want to use 6 Repeat this process for each category you want to limit and then click OK WELCOME TO THE WEB 5 9 My Presario Web Site One of the first places you ll want to visit on the Internet is the My Presario Web site www compaq com mypresario Whatever your interests Compaq has something for everyone entertainment gaming travel health sports The My Presario Web site has advice for home based businesses and being more productive on your computer as well as basic information for first time Web surfers This Web site also has useful links to the Compaq Store and to sales and support that quickly get you to the information you need Press the button and see what Compaq and this Web site have to offer you Note Button functions may vary by model and by region 5 10 WELCOME TO THE WEB Checking Your Registration 1 Press the on the Internet keyboard The Compaq My Presario Web site is displayed 2 Click customise My Presario 3 Verify that your person
11. Creator the title and contents of a CD labels are sold separately Note There is an extensive online Help built into the software To view online Help you must load Adobe Acrobat Reader from the My Presario Learning More CD My PRESARIO GETTING STARTED The Zip drive makes organising copying storing and transporting large files easy The Zip drive uses a Zip disk which gives you more storage space than a diskette A Zip disk offers extra space for the following types of tasks Storing files from the Internet Backing up files from the hard drive Storing games Saving school or class projects Saving family files and budget records Creating a multimedia library with image sound and video files My PRESARIO GETTING STARTED Inserting a Disk Into the Zip Drive available on select models Note Your computer must be turned on before you can insert a Zip disk 1 Hold the Zip disk label side facing up and gently push the disk into the Zip drive until you hear it snap into place 2 Right click the Start button and select Explore 3 Browse in Windows Explorer to locate the Zip drive which shows the Zip drive icon 4 Move or copy files to and from the Zip drive as needed Removing a Disk from the Zip Drive 1 Press the Disk Eject button to eject the disk ei L TNI E 2 Store the Zip disk in its protective case Note If you leave a Zip disk in t
12. Graphics Used Warnings and cautions are displayed to protect you from injury your equipment from damage and your files from data loss My PRESARIO GETTING STARTED The following words and symbols have special meaning in this guide and the CD documentation Did you know See also Failure to follow directions may result in bodily harm or loss of life Understanding the background or concept may help you solve a problem Helpful hints make using your computer easier and faster Another document or another page in this document has related information A Caution Failure to follow directions may result in damage to equipment or loss of data Computer Illustrations and Features The computer illustrations shown and the features described in this guide may differ slightly from your Compaq Presario Internet PC INTRODUCTION 1 3 Where Can Find Information Information is available in several forms printed documents electronic documents on the CD that came with your computer and the Compaq Web site Use this guide as your first point of reference and then refer to the following documents Quick Set Up poster Warranty Certificate My Presario Learning More CD Getting Started Microsoft Windows manual Did you know The Compaq Web site is available worldwide As you explore the Internet go to the following address for information about products
13. My Presario registration 5 10 My Programme button assigning 4 6 N network Ethernet 2 2 numeric keys 4 2 online Help accessing 3 4 Index tab 3 4 operating system 3 1 Outlook Express 5 5 Inbox 5 8 setting up 5 5 parallel port 2 2 illustrated 2 3 parental controls 5 9 password 5 9 remembering 5 5 port 1394 2 2 audio 2 2 Ethernet 2 2 microphone 2 2 modem 2 2 monitor 2 2 My PRESARIO GSTTING STARTED parallel 2 2 2 10 power 2 2 2 3 PS2 2 2 serial 2 2 USB 2 2 2 10 ports 1394 illustrated 2 3 for connecting joysticks gamepads video controllers 2 3 monitor 2 3 parallel 2 3 serial 2 3 USB 2 3 power port 2 2 2 3 problems with 8 14 Power On button 2 2 Power On button illustrated 2 3 printer setting up 2 10 2 11 printing documents 6 2 from the Internet 6 2 options 6 2 problems 8 5 audio driver 8 5 computer 8 4 diskette 8 7 hard drive 8 10 hard drive damaged 8 14 hard drive failed 8 7 identifying 8 5 insufficient memory 8 13 Internet 8 11 Internet Service Provider 8 11 keyboard commands 8 12 memory 8 14 monitor 8 9 power 8 14 sleep mode 8 5 PRESARIO GETTING STARTED speakers 8 5 system files damaged 8 7 volume 8 5 probllems diskette drive 8 8 Quick Launch Web buttons 4 5 Help 4 5 My Programme 4 5 Quick Set Up poster 2 4 2 5 R recovery CD 8 3 removing programmes 6 4 replacing CD CD RW drive 7 3 DVD ROM drive 7 3 replacing the memory 7 5 S Scr
14. Sleep mode as shown on the keyboard LED panel If you have a flat panel monitor available on select models you may need a Digital Video Interface and connector Solution Reconnect the power plug on back of monitor and to wall outlet Press the Power button on the front of the monitor Inspect the monitor video connector for bent pins If bent pins do not exist reconnect the monitor connector cable on back of computer Press any key or move mouse to make screen display See Waking Your Computer in the Using Your Computer chapter in this guide Refer to your Certificate of Warranty for details NEED SOME HELP 8 9 Hard Drive Symptom Problem Solution Computer seems to be locked Programme in use has Attempt a normal Windows shutdown If this up stopped responding to fails press the Reset button for four or more commands seconds to turn off the power To restart your computer press the Reset button again Hard drive error message is Part of hard drive has the Windows Maintenance Wizard to repair displayed failed the drive 1 From the Windows taskbar click the Start button 2 Point to Programmes then Accessories then System Tools and then click Maintenance Wizard 3 Select Perform maintenance now 4 Click OK Hard drive fault protection error Part of hard drive has Call Compaq Technical Support Refer to your message is displayed potential to fail or Certificate of Warranty for de
15. ded D e REUS P VESENSH nes 4 9 Making Screen Selections 4 9 Accessing Software and Files 4 9 Scrollinid DREAM RIS 4 9 Autoscyolling Ete eom 4 10 lt aati kala ad quaint patel 4 11 Turning on the Speakers 4 11 Diskette Hard Drive CD ROM CD RW DVD ROM and Zip lt 4 12 Using the Diskette Drive 5000 Series 4 12 Using the Diskette Drive 3200 Series 4 12 Using the Hard Drive 4 13 CD ROM CD RW or DVD ROM Drive 5000 Series 4 14 CD ROM CD RW or DVD ROM Drive 3200 Series 4 15 Removing a Disc from a Drive 5000 Series 4 16 Removing a Disc from a Drive 3200 Series 4 16 Playing an Audio CD 5000 Series 4 16 Playing an Audio CD 3200 Series 4 17 Playing a DVD ROM Movie 4 18 Using Regionalized 5 4 19 PRESARIO GETTING STARTED CONTENTS iii Creating Your Own CDs 4 20 Inserting a Disk Into the Zip Drive available on select models 4 21 Removing a Disk from the Zip Drive 4 21 Internet Video 4 22 Using Logitech OuickCam Internet Video Camera
16. functions Main keys are the typewriter style keys Function keys the F1 through F12 keys Two of these keys are active even without a programme running F1 allows you to get help on Windows related topics F3 allows you to search for files or folders Arrow keys can be used for games and to navigate in a document or Web site These keys allow you to move left right up and down using the keyboard instead of the mouse Numeric keys work like a calculator keypad 4 2 USING YOUR COMPUTER Getting to Know the Standard Keyboard Keys Some keys have special functions when used alone or combined with other keys These functions vary depending on the programme you are using Mainkeys keys Function keys Numeric keys Note Style of keyboard may vary My PRESARIO GETTING STARTED Keyboard Buttons The keyboard buttons make it easier and faster to get on the Internet use your favourite software or listen to your favourite CD You might even want to watch a movie or send an e mail The CD DVD control buttons provide a quick and easy way to play a CD ora DVD movie at the touch of a button Many CDs begin playing automatically when inserted into the drive Refer to Playing an Audio CD in this chapter to play a CD The keyboard buttons are shown in the following illustration They are discussed in detail on the following pages CD DVD Control B
17. help you identify the cable i Tip The drive rails snap on and off the drive s Save the drive rails that came with your computer They will be used on your new drive s 7 4 COMPUTER UPGRADES 10 Grasp under the bottom of the upper front panel door lift up and gently remove from the hooks Press both sides of the drive rails and pull the empty drive bay from the front of the computer Remove rails from empty drive bay and attach them to the new drive by connecting them to the industry standard holes located on each side Slide drive into the empty drive bay Connect the data cable to the new drive Connect the audio and power cables to the new drive My PRESARIO GETTING STARTED Upgrading Computer Memory Memory is the workspace fot yon computer Data 1 Complete the Accessing Internal Computer Components rocedure and instructions are stored P temporarily in memory 2 Pull outward on the release latches found on both ends of the The most powerful memory slot processor and the fastest hard drive will not perform well without the workroom 4 to keep the programme and data close at hand 3 Align the Memory Module with the memory slot Push the module carefully and firmly into the slot ensuring that the latches on both ends snap into place There are several different types of memory modules Your computer uses Synchronous Dynamic Access Memory
18. performed the last User Restores the information from your last User Backup 4 Factory Restore Backup Returns your computer to its original factory condition Exit Tip User Backup creates USER PQI files These files are read only you cannot The Emergency Diskette option creates a recovery diskette edit their contents which stores the software option information that came with your computer This diskette is necessary if you ever need to restore your computer to the condition it was in when you first unpacked it O The User Backup option creates a backup of the current Everything added to the drive Windows configuration and saves it on a separate partition since the last User Backup on your hard drive The backup is stored in USER PQI files will be lost after you perform a User Restore The User Restore option extracts the data in the USER PQI files from the D drive and restores the desktop to the settings that existed at the time of your last User Backup The Factory Restore option restores the computer to its original factory condition You will need to re enter your factory registration information again and you may be prompted to insert your emergency diskette The Exit option exits the QuickRestore CD My PRESARIO GETTING STARTED 5 HELP 8 3 Compaq If you have a computer problem or question check the Support following resources for answers Rev
19. the side of the monitor For more information see the documentation that came with the speakers To set up the speakers follow the directions on the monitor Quick Set Up poster If you purchased speakers separately follow the included instructions Turning on the Speakers To turn the speakers on or off press the Power button on the right side of the speaker You can adjust the volume after the button pops out No Description Power Button conveniently allows a quick power down when not in use or mutes the sound Simply push the button so that it pops out Turn it to adjust the sound The light indicates when the power is on Headphone Jack allows you to connect most stereo headphones for your personal listening pleasure Audio In Port an advanced feature that lets you quickly connect your favourite digital MP3 player or any portable audio device and play audio directly through the speakers 4 Did you know Note The speakers receive power from the monitor even when the monitor power is off This allows your portable music player to be played without turning on your computer You can plug a digital MP3 portable audio player into the Audio In port on the right side of the speaker on JBL Platinum Series speakers Other portable music players include CD players Cassette players AM FM Stereo These devices connect with a stereo cable 3 5 mm 3 5 mm plug available at most e
20. to the chassis included within the system Insert the second hard drive and line up the two pins on the bracket with the holes on the hard drive Snap the optional hard drive in place inside the optional hard drive bracket purchased kit to secure the hard drive to the bracket My PRESARIO GETTING STARTED 4 Line up the hard drive data cable with the pins on the hard EL drive Make sure you do not bend the pins Connect the hard drive data cable 9 and power cable to the new hard drive 5 Insert the optional hard drive bracket tabs into the primary hard drive bracket slots Ensuring that all cables are clear push the base of the optional hard drive bracket into position 6 Replace the screw securing the optional hard drive bracket to the chassis T i I 1 4 t gt My PRESARIO GETTING STARTED COMPUTER UPGRADES 7 7 Adding Components continued An expansion card is a circuit board that fits into a computer expansion slot to add a certain function such as a modem sound or audio card Network Interface Card NIC or Small Computer System Interface SCSI adapter This topic shows you how to add or replace expansion and option cards in your computer 4 Did you know The type and number of expansion slots may vary by model om Be sure the expansion card is properly positioned in the rear connector slot on the chassis 7 8 COMPUTER
21. your computer is configured correctly for the game you want to buy 4 Did you know You should always use the same disc drive CD ROM or DVD ROM that you used to install a game when you play the game If you experience problems installing or playing a game contact the game manufacturer for assistance or visit their Web site for updates My PRESARIO GETTING STARTED Playing Games on Your Computer Your computer comes with a set of pre installed games To play follow these steps 1 From the Windows taskbar click the Start button 2 Point to Programmes and then Games 3 Click the icon for the game you want to play You may purchase additional games but first consult www microsoft com for compatibility Functionality of third party software titles is limited to the operating system OS and Windows 2000 OS is designed for business purposes You can verify software compatibility with Microsoft Windows 2000 at www microsoft com windows2000 upgrade compat default asp with the software manufacturer before installing the software on your PC You can check Microsoft s Windows 2000 Software Compatibility Web site at www microsoft com windows2000 upgrade compat search software asp to further determine what software is Windows 2000 compatible COMMON TASKS 6 3 Software You may want to purchase and install additional software Software can be installed from a CD DVD or diskette and it can be downloaded
22. 000 x Microsoft Getting Started You can access all your documents programs and settings from the start button Select Register Now and the Microsoft Windows 2000 Registration Wizard screen appears Follow the instructions on the screen to register your copy of Microsoft Windows 2000 Professional Follow the steps on the screen There will be a short Home User Questionnaire about how you use your computer Another screen allows you to send your hardware inventory to Microsoft On the Connect to Microsoft Windows screen click Connect A dial up connection is made transmitting the information to Microsoft My PRESARIO GETTING STARTED Registration continued My PRESARIO GETTING STARTED Follow the on screen instructions until registration is complete You will be returned to the Getting Started screen Make a selection from the menu to learn more about Windows or connecting to the Internet You can also click Exit to return to the desktop If your computer detects new hardware follow the on screen instructions which may require that you insert a disk for a printer or another component Creating Your User Account 1 Click Start point to Settings click Control Panel and then double click Users and Passwords On the Users tab click Add and enter basic information for the new user Here you will be creating accounts for those using the computer such as fa
23. 2 Click the Send and Receive button on the toolbar A dialog box requesting your password is displayed 3 Type a password 4 Click Remember Password 5 Click OK You are now set up and ready to use e mail Typing an E mail Message Regardless of the e mail software you choose creating an e mail message is like filling out a form When typing an e mail message you must complete the following Feature Description To E mail address of the recipient Cc Person s receiving a copy of your message Subject Summary of your message in a few words Message Content of your message WELCOME TO THE WEB 5 5 To send and receive e mail you need an e mail address so that your Internet Service Provider ISP will know where to pick up and deliver mail See also The My Presario Learning More CD has information on finding e mail addresses Jjohndoe compaq net be 7 E mail extensions identify the type of server where an organisation resides Some of the most common e mail extensions and their descriptions are as follows Extension org net gov mil Description organisation commercial commercial education government agencies military 5 6 WELCOME TO THE WEB Understanding E mail Addresses Some ISPs allow you to pick an e mail address but others require you to follow a set pattern your login name gt ISP server name ISP names can be longe
24. Ch apter computer and how to perform basic upgrades Many components of the computer are replaceable and upgradable This chapter should be used as a supplement to the Upgrading Components instructions provided with your new component Internal Components 7 2 Note All descriptions in this chapter refer to the 5000 Series Adding Components 7 6 MY PRESARIO GETTING STARTED COMPUTER UPGRADES 7 1 Internal Components Your Computer is constructed with an Easy Access panel This design makes accessing the internal parts easy Failure to disconnect the power from the computer may result in personal injury caution Before working with the components inside the computer you must ground yourself and the equipment to prevent static electricity from damaging the parts To discharge any static buildup you should touch a metal part of the computer chassis before touching any internal parts 4 Did you know The screw securing the side access panel does not need to be replaced The screw securing the side panel is used for shipping purposes only 7 2 COMPUTER UPGRADES Accessing Internal Computer Components l Disconnect the power cable Remove the screw securing Locate the latch directly Turn the computer on its Press the Power button to turn off the computer from the wall and computer the side access panel ao below the screw pull down and hold in the down
25. E mail and Communications Working with Programs Personalizing Your Computer Hardware Printing Troubleshooting and Maintenance Networking Accessibility for Special Needs Mobile Users Security Control Panel Glossary Reference Start Here B Find it fast E If you ve used Windows before B Troubleshooting B Information and support on the Web 1985 1999 Microsoft Corporation All rights reserved My PRESARIO GETTING STARTED Using Your Computer In This Chapter Keyboard Basics 4 2 Keyboard Buttons 4 3 Scroll Mouse 4 9 Speakers 4 11 Diskette Hard Drive CD ROM CD RW DVD ROM and Zip Drives 4 12 Internet Video Camera 4 22 PRESARIO GETTING STARTED In this chapter you learn about the following exciting easy to use features of your computer Keyboard Become familiar with the keyboard and all its capabilities including one button access to the Internet Scroll Mouse See how easy it is to use the scroll mouse and learn shortcuts to save time Speakers Enjoy the experience of high quality sound with your computer Hard Drive CD ROM and DVD ROM Drives Use the various drives to listen to your favourite CDs or to watch movies Internet Video Camera Understand the many capabilities of an Internet video camera UsiNG YOUR COMPUTER 4 1 Keyboard Basics The standard keys perform the following
26. RA ELE RA 8 13 Mo gn 8 14 Glossary Index vi CONTENTS My PRESARIO GETTING STARTED Introduction In This Chapter Who Should Read This Guide 1 2 Symbols and Graphics Used 1 3 Where Can Find Information 1 4 Safety 1 5 How Do Find Information on the CD ROM 1 6 MY PRESARIO GETTING STARTED Congratulations As the owner of a new Compag Internet PC you have joined the world wide community of Presario computer users Once your computer is set up and connected to the Internet you can explore vast regions of information entertainment and online services This guide is designed to help you Get acquainted with computer features you ll want to try during the first few days or weeks Keep your computer running smoothly with the tools on your computer Solve problems if they occur INTRODUCTION 1 1 Who Should Read This Guide This guide is designed for both beginners and experienced computer users You can read from cover to cover to learn basic information about your computer or scan the guide for information on a specific topic The Glossary in the back of this guide has brief definitions of computer terms in everyday language The electronic Glossary on the My Presario Learning More CD has even more terms This chapter shows you how to use this guide and directs you to other sources of information 1 2 INTRODUCTION Using My Presario Getting Started
27. See also The Quick Set Up poster that came with your computer is a visual guide to setting up your computer 2 4 SETTING Up YouR COMPUTER Setting Up Your Computer 5000 Series Note Do not set up the printer until your computer has been set up 1 Connect the monitor according to the colour coding icons and the instructions from the monitor manufacturer 2 Connect the speaker cable and microphone cable if applicable 3 Connect the power cable 4 Connect the keyboard to N USB port on the back of the unit and the mouse to the PS 2 mouse port Connect the telephone cable between the Modem Line In port and the wall outlet 6 Plug the monitor and computer power cables into the wall outlet or surge protector 7 Turn on the monitor and press the Power On button to turn on your computer Note If you are setting up your computer for the first time follow the on screen instructions to register both your operating system and your computer The next two topics discuss the registration process My PRESARIO GETTING STARTED Setting Up Your Computer 3200 Series Note Do not set up the printer until your computer has been set up 1 3 Connect the power cable My PRESARIO GETTING STARTED Connect the speaker cable Connect the mouse to a PS2 Connect the monitor according to the colour coding icons and the instructions fro
28. This easy to scan guide helps you find the information you want as quickly as possible The page layout allows you to see at a glance how the information is organised To install software from a nen 1 diskette or CD that does not s You may wish to purchase automatically install or come with installation instructions Eye complete the following steps 1 Close all open programs 2 From the Windows taskbar click Start point to Settings The installation process el automatically begins when 3 gt you insert the CD in the disc H Ow drive If it doesn t refer to the documentation that came with the software If no 4 Click Install W h P 5 Insert the CD or diskette into the proper drive and click Next Microsoft Windows will at ord find the CD or diskette and with the installation contact begin the installation process lea the software manufacturer ee PN The first column lists major topics It explains what the topic is and why it is important to you This column also lists important warnings and useful tips and it directs you to additional reference materials The second column explains how to perform a procedure It contains step by step instructions The third column uses graphics to help you visualise the task and to validate what you are doing as you do it Detailed graphics may span both columns My PRESARIO GETTING STARTED Symbols and
29. UPGRADES Adding an Expansion or Option Card Note Some Presarios come with AGP slots for graphics card options only 1 Complete the Accessing Internal Computer Components procedure 2 Align the card with the connector on the system board and with the rear connector slots on the chassis 3 Insert the card carefully and firmly into the connector on the system board 4 Place the slot screw into the chassis slot and secure the expansion card to the chassis My PRESARIO GETTING STARTED 5 Help In This Chapter This chapter provides information on how to identify and fix common problems that may occur with your computer Without contacting a technician you can easily diagnose and fix many Helpful Hints 8 2 computer problems on your own QuickRestore CD 8 3 Compaq Support 8 4 Troubleshooting 8 5 MY PRESARIO GETTING STARTED NEED SOME HELP 8 1 Helpful Hints See also For additional troubleshooting information relating to your printer or monitor see the documentation that came with your equipment 8 2 NEED SOME HELP If you encounter problems with your computer monitor or software review the following check list before taking further action gt gt Check that the computer and monitor are plugged into a working electrical outlet Check to see that the computer is turned on and the power light located on the front of the computer is on Check
30. Web site What Is a Hyperlink Imagine you re reading a newspaper As you read page 1 it says something like For more details see page 3 column 2 Hyperlinks in a Web site work the same way Use the mouse to click a hyperlink and you can move instantly from page to page Web site to Web site Linking files together is what gives the Web its name weaving and connecting idea to idea all over the world PRESARIO GETTING STARTED Internet Connection Web pages are viewed with a Web browser such as Microsoft Internet Explorer A Web browser is a program that lets you view and explore information on the Web Common features of a Web browser include Home page your starting point for exploring the Web Bookmarks favourites a list of Internet addresses you often visit History list a list of Web sites you have visited See also The My Presario Learning More CD has more information on Web browsers e mail and news reader settings Note AOL is available in selected countries only Note Button functions may vary by model and by region PRESARIO GETTING STARTED Connecting with AOL If you have chosen AOL as your ISP and completed Setting the Internet Buttons to AOL press the Instant Internet i button to access the AOL home page Screen varies with version of AOL America Online brought to you by Compaq BEE Ele Edit Window Sign Off He
31. a CD DVD or Diskette 6 4 Installing Software Downloaded from the Internet 6 5 Chapter 7 Computer Upgrades 71 Internal Components T2 Accessing Internal Computer Components 7 2 Upgrading 7 3 Upgrading the CD ROM CD RW and DVD ROM Drives T3 Upgrading Computer Memory 7 5 Adding lt 7 6 Adding the Optional Hard Drive 7 6 Adding an Expansion or Option Card 7 8 Chapter 8 Need Some 1 831 Helpful HINTS ioo ceat EV rodar e Cp edid pu soc elg 8 2 Entering BIOS CMOS 5 8 2 QuickRestore CD n n 8 3 Using the QuickRestore CD 8 3 Compaq Support icio ue petet ree edi ee ut 8 4 Troubleshooting 2x22 to girone ka 8 5 Audio se b i a ER eda eget 8 5 CD ROM CD RW or DVD ROM 8 6 PRESARIO GETTING STARTED CONTENTS V Diskette Drive 8 7 Display Monitor 4 en ep Rn 8 9 Hard Drive euo staat celia Re etw es dee rev cs 8 10 Internet Access secre eoe E Ree eee ES 8 11 Keyboard and Scroll 8 12 MEMOTY cce EE Sass Aa e ERR E
32. al information is correct 4 Click Sign in Abouttheinternet Cool Activities 3 qo N 2 iu ES at wo Welcome to the Customer Profile Genter Your profile provides you with customized service and support unique content special offers and additional benefits at Compaq Web sites My Presario About My PC Service amp Support Customer Profile Center First Visit Click here to sign up for free instant access to all of our features Already Registered User Name Your E mail Address Password Personalization on Compaq sites requires cookies to be enabled on your Web browser this a default setting Finished Click Sign In Signin Can t Remember Your Password Click here gt PRESARIO GETTING STARTED In this chapter you learn how to perform some of the more In This Ch apter common activities with your new Internet PC More details about these and other everyday activities can be found on the My Presario Learning More CD Print Basics 6 2 Digital Audio Files 6 3 Games 6 3 Software 6 4 MY PRESARIO GETTING STARTED COMMON TASKS 6 1 Print Basics To print one or more pages from a document file or Web page you have to connect your printer and install the necessary software These procedures are detailed in the Setting Up Your Computer chapter in this guide To see what the document will look like when printed select the Pr
33. ammes available on your computer Documents Displays a recently accessed list of a Be zi 1 documents which you can select to open again Settings Allows you to modify Windows desktop or computer settings Search Enables you to search for files or folders located on a drive that you specify E Help Displays answers to your questions about 2 Microsoft Windows Lm Run Opens programmes and Web pages Log Off Logs off the current user so that a new user can log on j Tte Shut Down Shuts down or restarts your computer g WINDOWS BASICS 3 3 Help Microsoft Windows includes online documentation to help answer your questions about how the computer operating system works 4 Did you know If you are not familiar with the features of Microsoft Windows several tutorials are available through Microsoft s online Help file The Microsoft Web site at www microsoft com offers numerous tools and information on the following topics Windows Internet Explorer browser Microsoft Knowledge Base 3 4 WINDOWS Basics Accessing Online Help 1 Click the Start button 2 Select Help The Help screen is displayed 3 Select the Contents Index Search or Favorites tab for help Windows 2000 TE a Hide Back Forward iei Options Web Help Contents Index Search Favorites Introducing Windows 2000 Professional Files and Folders Internet
34. asy access to the programmes or documents you use on a regular basis Across the bottom of the desktop is a gray bar called the Windows taskbar The taskbar includes the Start button Q the Quick Launch area which provides easy access to Internet Explorer Outlook Express Show Desktop and Windows Media Player buttons for each active programme and the system tray systray The taskbar allows you to pick and choose options or activities and it is displayed on your desktop My PRESARIO GETTING STARTED When you click the Start button a menu is displayed that allows you to select tasks such as 4 Did you know Starting a programme Finding or opening a document Changing your computer settings Shutting down the computer You should always turn off your computer by selecting Shut Down from the Start menu If you shut off your computer before receiving the It s now safe to turn off your computer message an error message is displayed the next time you turn on your computer My PRESARIO GETTING STARTED The systray contains icons for some of the system programmes that load automatically at startup The system clock is also displayed on the systray Using the Start Menu The following table lists some typical Start menu options and the function of each option The available Start menu options vary by model Start Menu Options Functions 2 programmes Displays a list of progr
35. can be written to only once However you can write to CD RW media using multiple recording sessions until you Close out the disc CD RW media can be used to make backups of your personal CDs or hard disk These discs are reusable and can be erased and rewritten to numerous times The Adaptec Easy CD Creator software is intuitive When you place the cursor over any of the functions a description of the function is displayed See also For more information about using the CD ROM CD RW or DVD ROM drives refer to the My Presario Learning More CD 4 20 USING YOUR COMPUTER Creating Your Own CDs CDs are created using the Adaptec Easy CD Creator available on select models Various uses of the CD RW drive are shown below Note Confirm that the Easy CD Creator software has been installed before you begin creating CDs Media Uses Audio Create personal music CDs with your favourite music tracks and MP3 WMA files Data Create a data CD to store data such as files or folders from the hard disk This feature is useful for backing up important files or sharing data with other people Direct CD Write files directly to a CD R CD RW just like you copy files to a disk drive Drag and drop files from one drive to another in Microsoft Explorer without accessing Easy CD Creator CD Copier Create entire copy of a CD or a back up of data files Jewel Case custom jewel case inserts and CD labels to indicate
36. cates when you have e mail waiting to be read used implementation of this n protocol is POP3 POP3 isa Note This light only works with POP3 Internet services such as Compaq NET powered by MSN The light does not work with retrieval protocol used to j proprietary Internet services such as AOL retrieve mail messages from a POP server E mail messages Sleep indicates the computer is in the sleep mode received by the POP server lt Num Lock indicates that you can use the numeric key pad to type numbers Caps lock indicates all text typed will appear as capitalised letters are delivered to a server mailbox and messages reside there until you retrieve them Scroll lock indicates when the scroll lock function is engaged allowing you to scroll through a document without moving the Cursor 4 8 USING YOUR COMPUTER My PRESARIO GETTING STARTED Scroll Mouse Your computer comes with a scroll mouse The scroll mouse directs a cursor on the Windows desktop You use the mouse to move quickly and easily through a document or Web site Instead of using the scroll bar to display pages move the scroll wheel on your mouse forward or backward through a document or Web site to save time r r Some mouse functions may not work with all software Tip My PRESARIO GETTING STARTED Making Screen Selections Click by pressing and releasing the left mouse button quickly
37. ches 5 4 E mail 5 5 Content Advisor 5 8 My Presario Web Site 5 10 PRESARIO GETTING STARTED In just a few moments you will be on the World Wide Web It is estimated that thousands of new users will be joining you to connect to the Internet for the very first time In this chapter you begin to explore the endless possibilities of the Internet e mail shopping news entertainment research education and much more Welcome to the World Wide Web You are about to enter a very exciting new world WELCOME TO THE WEB 5 1 Basic Concepts Internet Web URL hyperlinks cyberspace sound confusing The Internet definitely has its own terminology Take a few moments to understand some basic concepts that will help you start surfing the Web To begin surfing you need to establish an Internet Service Provider ISP account See also Refer to the Setting Up Your Computer chapter in this guide for information on how to register for an ISP account 5 2 WELCOME TO THE WEB What Is the Internet The Internet is a network of computers connected using standard telephone lines The Internet is worldwide like the telephone system The Internet stores and transmits documents pictures music and movies provided by computer SR users from all over the world Wz When information on a particular topic or related topics is gathered in one location on the Internet that s called a
38. d allows you to listen to music or read data CDs The DVD ROM drive allows you to view your favourite movies listen to music or read information from CDs If a CD doesn t play make sure the drive is closed 4 14 UsiNG YOUR COMPUTER CD ROM CD RW or DVD ROM Drive 5000 Series Note Your computer must be turned on before you can insert or remove a disc 1 Press the Load Eject amp 9 button to open the drive 2 Carefully lift the disc from the CD case by holding the disc only by the edges to avoid touching the surface 3 Place the disc label side facing up into the round area of the tray If the tray contains support tabs carefully slide the disc under the tabs to position it correctly in the tray 4 Press the Load Eject amp button to close the drive My PRESARIO GETTING STARTED CD ROM CD RW DVD ROM Drive 3200 Series Note Your computer must be turned on before you can insert or remove a disc To insert a CD into an optical drive follow these steps 1 Press the Load Eject button to open the drive door 2 Carefully lift the disc from the CD case by holding the disc only by the edges to avoid touching the surface 3 Place the disc into the round area of the slot label side facing upward for the desktop configuration If you have chosen the upright configuration place the disc with the label facing outward If the tray contains support tabs care
39. dded link to another document or Web site When you position the cursor over a hyperlink coloured text or image a small hand is displayed When you click the hyperlink your browser displays the new document or Web site icon small picture that represents a menu command file programme tool or peripheral Internet A worldwide collection of computer networks that are interconnected so that users can share electronic information ISP Internet service provider A company that provides access to the Internet To use the service you need the ISP software a user name a password and access phone number s NM maximise enlarge the screen or maximise the window in a Windows based programme by clicking the Maximise 2 button the button with an open square in the upper right corner of a window that has not been maximised My PRESARIO GETTING STARTED minimise To shrink a running programme window into a button on the Windows taskbar by clicking the Minimise button the button with the minus sign in the upper right corner of a window Click the button on the taskbar to view the window again modem A device inside the computer that converts data from digital format to analogue format so that it can be transferred through a standard telephone line to another computer The modem in the receiving computer converts the data back to digital format N navigate To move through a Web site or online docume
40. desktop is your personal workspace On the Windows desktop you give your computer instructions to perform tasks accessing files copying files connecting to the Internet reading e mail and more In this chapter you will learn how to use the standard features of the Windows desktop For more information on the Windows desktop refer to the Getting Started Microsoft Windows manual that came with your computer Help 3 4 My PRESARIO GETTING STARTED WINDOWS 5 5 3 1 Features of the Windows Desktop Although computers vary based on specific hardware and software the Windows desktop has many standard features In this section you are introduced to the major components of the desktop Icons Taskbar Start menu Help 4 Did you know Each time you access a programme a button for that programme appears on the Windows taskbar Click a button to switch to the desired programme 3 2 WINDOWS Basics Viewing the Windows Desktop When you turn on your computer Microsoft Windows automatically starts The first screen you see after Windows goes through the startup process is the Windows desktop the area in which you work Note The programmes and icons displayed vary by model EISE CPB FEO On the Windows desktop there are several small graphics called icons icon represents a programme disk drive file or folder and provides e
41. e for the DVD drive five times The fifth setting change you make becomes the permanent region on the player Each time you make a change to the drive s region setting the remaining number of changes allowed on the DVD drive is displayed My PRESARIO GETTING STARTED Using Regionalized DVDs Some models have a regionalized feature that limits the playback of discs to specific geographical regions If your Desktop has this feature the region code on the DVD drive must match the region code on the disc Although the DVD drive region code is set at the factory some DVD drives depending on the make and model allow you to change the region code If your Desktop has this feature you can change the code a maximum of five times Identifying Your Region Setting If your Desktop offers the option to change region settings complete the following steps 1 Insert a DVD disc into the DVD drive The InterVideo WinDVD Player control panel opens automatically 2 A dialog box appears indicating the disc s region setting Add 4 15 bmp here 3 Click OK to continue Note Only the region that matches the disc inserted in the drive will be highlighted All other options appear dimmed UsiNG YOUR COMPUTER 4 19 The CD RW drive allows you to create your own CDs You can buy two types of media CD R and CD RW CD R media can be played on most of the newer CD players CD ROM and DVD ROM drives CD R media
42. e users with controlled access Use the drop down menus in the next dialog box to set up the date and time zone After you have made the changes click Next to continue Your setup is now complete Click Finish After a few moments your computer will restart SETTING UP YOUR COMPUTER 2 7 Registration Itis very important that you register Your computer with Compaq Windows with Microsoft Registering with Compaq enables you to receive technical support for the hardware receive software updates for Compaq programs and receive other special offers Registering with Microsoft enables you to receive software updates and important notices about new Microsoft products 4 Did you know Registering entitles you to the manufacturer s technical support Therefore be sure any time you install new software or hardware that you register it with the manufacturer 2 8 SETTING UP YOUR COMPUTER Registering with Compaq To register your new Presario Internet PC with Compaq complete the enclosed pre addressed postcard with your name address and other personal information and return it to Compaq Registering with Microsoft The next step is to register with Microsoft You can open the Getting Started with Windows 2000 screen at any time by clicking on Start then Run Type in welcome and click OK You will see the Microsoft Windows 2000 Professional register screen Getting Started with Windows 2
43. ease of use from In This Ch apter setting up to upgrading new components This chapter introduces you to the internal and external features of your Your Computer at a computer It also walks you through the process of registering Glance 2 2 your computer and setting up an Internet Service Provider ISP account The remaining chapters of this guide show you how Plug In and Gol 2 4 easy it is to use your Compaq Presario Note Illustrations and features shown may differ slightly from your Setup Login and Computer Passwords 2 6 Registration 2 8 Printer Setup 2 10 MY PRESARIO GETTING STARTED SETTING UP YOUR COMPUTER 2 1 Your Computer at a Glance Before you begin you ll want to become familiar with the components of your Compaq Presario Tip Some components have colour coded connectors that match the ports on the back of your computer 2 2 SETTING UP YOUR COMPUTER What s in Front 5000 Series CD ROM CD RW DVD ROM drive Two USB connectors for connecting USB devices varies by model ports for connecting peripheral devices such as gamepads joysticks and video cameras Power button CD storage for storing five CDs Diskette drive eo What s in Back 5000 Series Power port PS 2 mouse port PS 2 keyboard port USB ports for connecting Internet keyboard or other USB devices Q Serial port for connecting a serial peripheral device Parallel port f
44. erwrite it 1 Hold a diskette with the label facing to the right if you have chosen the upright configuration Hold a diskette upward if you have chosen the desktop configuration Ensure the diskette is pointing toward the drive as shown in the illustration then gently push the diskette into the drive My PRESARIO GETTING STARTED 2 remove a diskette press the Eject button on the diskette drive A Caution Wait until the diskette drive activity is complete the activity light stops glowing before removing a diskette Removing a diskette when the drive is reading from or writing to the diskette can damage the diskette or the information stored on it Note Remove the diskette from the drive before shutting down Microsoft Windows Using the Hard Drive The hard drive stores system files software and data files inside your computer When you install software download files from the Internet receive e mail and attachments or create new files the computer saves them on your hard drive The available storage space is gradually used To regain storage space you can delete files or programmes loaded on your computer or save them on external media such as diskettes CD R or CD RW discs My PRESARIO GETTING STARTED UsiNG YOUR COMPUTER 4 13 The CD ROM drive allows you to read data from a CD or listen to a music CD The CD RW drive allows you to read and write data to a disc s for storage an
45. evious Track 4 3 Stop 4 3 CD DVD ROM drive 2 2 2 3 inserting a CD or DVD 4 16 CD ROM drive 2 2 2 3 inserting a disc 4 14 location illustrated 2 3 removing a disc 4 14 4 16 CD RW drive 7 3 backup disc 4 20 CDs inserting into drive 4 15 Compaq registration 2 4 2 5 Web site 1 4 Compaq Support 8 4 computer changing settings 3 3 set up 2 2 computer problems 8 4 2 INDEX connector colour coding 2 2 Content Advisor 5 9 password 5 9 D desktop 3 1 3 2 features 3 2 icons 3 2 viewing 3 2 disk error 8 7 diskette disk error 8 7 drive 2 2 drive failure 8 7 inserting into drive illustrated 4 12 printer set up 2 10 2 11 reformatting 8 7 removing 4 12 removing from drive 4 12 using 4 12 diskette drive location illustrated 2 3 double click 4 9 downloading software 6 5 drive 7 3 CD 4 12 CD DVD 2 2 CD ROM 2 2 4 14 CD RW 2 2 4 12 4 14 7 3 diskette 2 2 4 12 DVD 4 12 DVD ROM 2 2 2 3 4 14 hard drive 4 12 replacing DVD 7 3 Zip 4 12 4 21 DVD ROM playing a movie 4 18 My PRESARIO GSTTING STARTED electronic documents defined 1 3 e mail address criteria 5 6 Close button 5 8 defined 5 5 delete key 5 8 extensions 5 6 Hotmail 5 5 Inbox 5 8 message window 5 7 Message New Message 5 7 New Mail 5 7 Outlook Express 5 5 reading 5 8 receiving 5 6 5 8 Send and Receive 5 5 sending 5 6 5 7 Subject box 5 7 To box 5 7 undeliverable 5 5 using 5 6 writing messages 5 5 emergency diskette 8 3 energy saver
46. from a Web site The installation process automatically begins when you insert the CD in the disc drive If the installation process doesn t automatically begin refer to the documentation that came with the software If no documentation exists follow the procedure listed here to install software from a CD or diskette In the event of difficulties with the installation contact the software manufacturer When selecting software for your computer make sure the packaging states that it is compatible with your version of Microsoft Windows your computer memory processor and available disk space 6 4 COMMON TASKS Installing Software from a CD DVD or Diskette 1 Close all open ixi programmes mu si 2 From the Windows 2 taskbar click the 3 a Start button point to e Settings and then reo Components click Control Panel 3 Double click the Add Remove Programmes amp icon The Add Remove programmes Properties window is displayed 4 Click Add New Programmes NEN 5 Insert the CD or pose diskette into the proper drive and click CD or Floppy Microsoft Windows will begin the installation process PRESARIO GETTING STARTED If you download software from a Web site follow the installation instructions that are usually displayed on the Web page If installation instructions are not available complete the steps listed here 4 Did you kn
47. fully slide the disc under the tabs to correctly position it in the tray 4 Press the Load Eject button to close the drive door My PRESARIO GETTING STARTED UsiNG YOUR COMPUTER 4 15 A CD ROM drive reads CDs CD R and CD RW media A DVD ROM drive reads all CD media plus DVD discs When you have finished listening to the CD store the disc in the storage compartment on the front of your computer or in its protective case See also To adjust the volume refer to Adjusting the Volume in this chapter 4 Did you know If the CD ROM CD RW or DVD ROM drive can t play a disc check to be sure that the disc is inserted with the label face up and properly seated in the drive The DVD ROM drive takes longer to begin playback because it has to determine the type of media being played 4 16 UsiNG YOUR COMPUTER Removing a Disc from a Drive 5000 Series 1 Pressthe Load Eject amp button to open the drive 2 Carefully lift the CD or the DVD from the drive 3 Press the Load Eject amp button on the front of the drive to close the door 4 Store the disc in its protective case or in the storage compartment on the front of the computer Removing a Disc from a Drive 3200 Series 1 Press the Load Eject button to open the drive door 2 Carefully remove the CD or the DVD from the drive 3 Press the Load Eject button on the front of the drive to close the door 4 Sto
48. he disc UsiNG YOUR COMPUTER 4 17 You can only play DVD movie from a DVD ROM drive When you are finished watching a movie store the DVD in its protective case i Tip You can control the actions of the DVD player pause rewind etc from the CD DVD control buttons on the keyboard See also Refer to Adjusting the Volume in this chapter to adjust the volume when playing a DVD 4 18 UsiNG YOUR COMPUTER Playing a DVD ROM Movie 1 For best performance close all running programmes before inserting a DVD movie Insert the DVD disc into the DVD ROM drive Playback begins automatically 2 If playback does not begin automatically click the Start button on the Windows taskbar 3 Point to Programmes and then Compaq DVD Express Q For the WinDVD player lower picture point to Compaq WinDVD 4 Choose Compaq DVD Player select DVD Player if you have WinDVD and then click the Play button My PRESARIO GETTING STARTED 4 Did you know When attempting to play a DVD that does not match the drive s region setting you will see the message The disk region is different from the region of the drive Do you wish to change the drive region To close the player without changing the drive s region setting click No To change the region setting and play the DVD disc click Yes and follow the on screen instructions You can only change the region cod
49. he monitor or printer refer to the documentation that came with the equipment Audio Problem Speaker cables are not properly connected Volume has been muted Computer is in Sleep mode This mode is identified when the Power Status light on your Internet keyboard is lit in amber Solution Shut down your computer using the normal shutdown procedure Reconnect the speakers Refer to the Quick Set Up poster for instructions On the Windows taskbar click the Volume lt icon and clear the Mute check box See Waking Your Computer in the chapter Using Your Computer in this guide NEED SOME HELP 8 5 CD ROM CD RW DVD ROM Symptom Problem Solution CD ROM CD RW or DVD ROM CD has been inserted Reinsert the CD with the label facing up drive cannot read a disc or upside down takes too long to start The DVD ROM drive Wait at least 30 seconds to let the DVD ROM will take longer to start drive determine the type of media being played because it has to If the disc still does not start read the other determine the type of solutions listed in this topic media being played such as audio or video CD or DVD disc is dirty Clean CD or DVD with a CD cleaning kit which is available in most computer stores Windows does not 1 On the Windows taskbar click Start point to detect CD ROM or Settings and then click Control Panel The DVD ROM driver Control Panel window is displayed 2 Double click the S
50. he o drive when you turn off your computer the disk will automatically eject UsiNG YOUR COMPUTER 4 21 Internet Video Camera The Logitech QuickCam Express Internet video camera provides many useful features Captures images at the touch of a button Sends photo and video e mail as easily as text Allows video chatting for a face to face get together with far away friends and family Allows you to save print or send a video image over the Internet with easy to use software Quickly creates a personal video Has one click Web camming which lets you put the special events in your life online 4 22 USING YOUR COMPUTER Using Logitech QuickCam Internet Video Camera available on select models The Logitech camera installs within minutes Refer to the Logitech documentation packed with the camera for detailed operating instructions Note Do NOT plug the camera into your Internet PC until instructed to do so during the QuickCam software installation The camera software comes with free access to the Logitech Spotlife Web site which includes 15MB of free Web space for Video broadcasting live over the Internet Chatting directly with viewers using text or audio Visit the Spotlife Web site at www compaq com go spotlife My PRESARIO GETTING STARTED Welcome to the Web In This Chapter Basic Concepts 5 2 Internet Connection 5 3 Web Sear
51. he shutdown is complete reconnect the mouse connector on the back of your computer or the keyboard and restart your computer Remove roller ball cover from bottom of mouse and clean with mouse cleaning kit available in most computer stores Shut down your computer using the keyboard Refer to the preceding problem Mouse connector is not properly connected for details on how to shut down using the keyboard Call Compaq Technical Support See your Certificate of Warranty for details My PRESARIO GETTING STARTED Symptom Insufficient memory message is displayed My PRESARIO GETTING STARTED Memory Problem All memory in computer is being used by open programmes and memory is needed for desired task Solution To avoid Windows automatically running unnecessary programmes at startup 1 2 In the Open box type MSCONFIG Click OK The System Configuration Utility From the Windows desktop click the Start button Select Run dialog box is displayed Click the Startup tab and clear the check box es for any unnecessary programmes Close one or more programmes and restart Windows to recover memory If the error message is displayed again repeat the preceding steps and close one or more programmes NEED SOME HELP 8 13 Symptom Computer will not turn on Illegal Operation has Occurred error message is displayed Computer will not start 8 14 NEED SOME HELP Power
52. http aolsearch eol com Search AOL Search Home Enter se id then click Search AoLSearch en oed Search Options Help White Pages Yellow Pages Jobs Downloads Shopping Home Pad Stock Quotes Classifieds Message Boards Government Guide News Enter a keyword in the Search box 4 Click the Search button The search engine displays a list of Web pages containing your keyword My PRESARIO GETTING STARTED E mail E mail electronic mail is very similar to the mail the postal carrier delivers to your home or office except much faster You can send letters pictures postcards even music and video clips to friends family and co workers in an instant Outlook Express is an e mail program that comes with your computer Other e mail programmes include AOL and Hotmail If you receive an error message saying that your e mail was undeliverable check the address punctuation and spacing and then try sending it again Note Button functions may vary by model and by region PRESARIO GETTING STARTED Setting Up Outlook Express E mail 1 Press the Instant E mail button on the Internet utlok Express File Edt Tools Message 9 xalo iF Inbox Outlook NewMail Repy Reply Fowad Pit Ue keyboard s S une Send Recv 162 Outlook Express
53. iew the Need Some Help chapter in this guide for suggestions on how to fix the problem Press the Help button on the keyboard to access service and support information related to your Presario to find information about your computer and computer related peripherals and to access links to online technical help Visit the Compaq Web Site at www compaq com Contact Compaq Technical Support at the telephone number listed in your Certificate of Warranty 8 4 NEED SOME HELP My PRESARIO GETTING STARTED Troubleshooting If a solution does not fix your problem try all solutions for the symptom or try the solution a second time Before contacting Technical Support keep in mind that the information needed to correct the problem may be at your fingertips Try pressing the Help button on the keyboard This button accesses important service and support information and tools Symptom No sound My PRESARIO GETTING STARTED Information in this section is divided into three areas Symptom Problem and Solution The Symptom line describes the symptom or warning for the type of problem you are having The Problem column identifies one or more reasons why the symptom may have occurred The Solution column describes what you should do to try to fix the problem Note Some of the symptoms listed for certain troubleshooting problems will not apply to your computer For specific problems relating to t
54. information on the Windows desktop My programme can be programmed to launch your favourite software Web site or document Note Buttons and their function may vary by model and region My PRESARIO GETTING STARTED UsING YOUR COMPUTER 4 5 After you assign the My programme button settings pressing the button automatically opens your selected software Web site or document See also Instructions for reassigning this button are found on the My Presario Learning More CD The Volume Control buttons allow you to control the volume of your computer Or if you want silence press the Mute X button It s that simple Tip You can also adjust the volume by clicking the Speaker NK icon located in the system tray at the bottom right corner of the Windows taskbar 4 6 USING YOUR COMPUTER Assigning the My programme Button 1 Press the My programme 4 button A window opens Select a programme or Web site Click Next Select programme or Document A N Select the programme document you want to assign to the My programme button 6 Click OK to verify your selection 7 Click OK Adjusting the Volume When listening to or viewing a CD or DVD use the following buttons on your keyboard to adjust the volume as needed Press the minus button to decrease the volume Press the plus button to increase the volume Press the mute X button am
55. int Preview option from the File menu This option is available in most software packages See also For additional information about your printer refer to the manufacturer s documentation 6 2 COMMON TASKS Using the Menu to Print 1 Click File on the menu bar Click Print The Print dialog box is displayed Select the printing options you want gt Confirm the printer you are printing to gt Choose the page range to print e All pages e The current page you are viewing e A range of pages for example type 1 4 Confirm the number of copies you want to print gt Select All Odd or Even pages in range Print Printer Name QS cv Properties Status Default printer Ready Type Compaqw750 Where LPT1 T Print to file Comment rPage range al e Number of copies 4 C Current o Selection C Pages Enter page _ and or page ranges separated by commas For example 1 3 5 12 Print what Document J Print fai pages in range Options e Cancel Note These options vary depending on the printer installed 4 Click OK My PRESARIO GETTING STARTED Games Your new Internet PC is not only a powerful tool for surfing the Internet and running software it also allows you to play some games Before purchasing a game check the computer requirements listed on the outside of the game box to make sure that
56. iskette and press the Spacebar Computer should start up Restart your computer by pressing the Start Reset button If the error returns see the next problem System files have been damaged 1 Insert a start up disk in the diskette drive 2 Restart your computer 3 Atthe A gt prompt type SYS C and press the Enter key The following message is displayed SYSTEM TRANSFERRED This task will restore the system files to the hard disk 4 Restart your computer Call Compaq Technical Support Refer to your Certificate of Warranty for details NEED SOME HELP 8 7 Symptom Problem Solution Diskette drive light stays on Diskette has been Remove the diskette and reinsert it as follows improperly inserted Insert the edge with the sliding cover into the drive face up and push all the way in until the diskette stops Diskette is damaged Remove the diskette and insert a new diskette If a problem persists run the Windows Maintenance Wizard to repair the drive 1 From the Windows taskbar click the Start button 2 Point to Programmes then Accessories then System Tools and then click Maintenance Wizard 3 Select Perform maintenance now 4 Click OK Diskette drive cannot save Diskette is not To format the diskette information to diskette formatted 1 On the Windows desktop double click the My Computer amp icon 2 Select the diskette A drive 3 Click File and point to Format 4 Select the desired
57. k Next to continue You are prompted to accept the License Agreement if you agree to the terms check I accept this agreement then click Next You change regional settings for your region such as the default currency or the time and date formats You can also change the default language of your computer or your keyboard layout Click one of the Customize buttons and make your changes Click Next Note You can change these settings later using Regional Options on the Control Panel In the Personalize Your Software dialog box type your name and organization if applicable After you have typed the information click Next to continue The next box shows the Computer Name and Administrator Password dialog box Here you provide the name for your computer If you are on a network your network administrator can tell you what name to use If you are not on a network you can use any name you want A Caution If you lose or forget the administrator password you will have to reinstall the oporating system to recover 2 6 SETTING UP YOUR COMPUTER My PRESARIO GETTING STARTED Setup Login and Passwords continued My PRESARIO GETTING STARTED Note You can change your computer name later using the System icon on the Control Panel Type and Administrator password in order to keep your computer secure Click Next IMPORTANT You can leave this password blank if you do not want to set your PC up for multipl
58. lectronic stores and computer retailers My PRESARIO GETTING STARTED UsiNG YOUR COMPUTER 4 11 Diskette Hard Drive CD ROM CD RW DVD ROM and Zip Drives Your computer may have one or more drives depending on the model you purchased Diskette drive Hard drive CD ROM drive CD RW drive DVD ROM drive Zip drive Each drive has different size capacities for storing information The diskette drive uses a diskette to store files Once information is copied onto a diskette it remains there until you delete or overwrite it The other drives are discussed on the following pages 4 12 USING YOUR COMPUTER Using the Diskette Drive 5000 Series 1 Hold a diskette with the label facing up and the arrow on the diskette pointing toward the drive then gently push the diskette into the drive 2 To remove a diskette press the Eject button on the diskette drive A caution Wait until the diskette drive activity is complete the activity light stops glowing before removing a diskette Removing a diskette when the drive is reading from or writing to the diskette can damage the diskette or the information stored on it Note Remove the diskette from the drive prior to shutting down Microsoft Windows Using the Diskette Drive 3200 Series The diskette drive uses a diskette to store files After information is copied onto a diskette it remains there until you delete or ov
59. lp 595202 Read Write MailCenter Print MyFiles MyAOL Favorites Internet Channels CO Quotes Perks Compaq Tre Search words Keywords or Web Addresses here Welcome Qeloser012 AMEE 3 27 AO L Judge Dismisses Healing Spirit Spirituality Better Heath Asylum Lawsuit for Plus Get Today s Alternative Medicine Tip Elian History Buffs What Year This Is Have a Tax Question Ask ihe Experts Find It on AOL How to Play Dicital Music Shhhh for AOL Members On Get the scoop on Insider Saving Save over WELCOME TO THE WEB 5 3 Web Searches One way to find what you re looking for on the Web is to use a search engine your personal guide to the Web A search engine takes information that is scattered on Web sites all around the world and lists it for easy viewing and printing Note AOL is available in selected countries only Note Button functions may vary by model and by region 5 4 WELCOME TO THE WEB Searching the Web Using AOL 1 Complete the Setting the Internet Buttons to AOL procedure Press the Search A button on the Internet keyboard The AOL search page is displayed America Online brought to you by Compaq File Edt Window Sign Off Help AL cee to SOS 5 Read Write MailCenter Print My Files MyAOL Favorites Intemet Channels 777 Quotes Perks Compaq 4 x 47
60. m the monitor manufacturer and microphone cable if applicable port Connect the keyboard to the USB port at the back of the unit Connect the telephone cable between the Modem Line In Ll port and the wall outlet Plug the monitor and computer power cables into the wall outlet or surge protector Turn on the monitor and press the Power On button to turn on your computer Note If you are setting up your computer for the first time follow the on screen instructions to register both your operating system and your computer The next two topics discuss the registration process SETTING UP YOUR COMPUTER 2 5 Setup Login Setting up Microsoft Windows 2000 and Passwords Note When you first start your computer you may see a startup routine before the Setup Wizard appears This may take several minutes so do not restart the computer during this process IMPORTANT It is recommended that you set up your computer as an Administrator in order to take advantage of all of the features of your Presario PC Under User mode most functionality is significantly limited for security purposes When the Setup Wizard screen opens you will see several dialog boxes that prompt you for information such as your name or your network type Remember that not all of the options may be available or that they may be in a different order After you first start up your computer and the Setup Wizard dialog box appears clic
61. mily members or co workers Click Next Assign a password and type it in twice Click Next Add the user and select the level of access you want the user to have then click Finish Go through the process again for additional users Click OK On the Group Membership tab click Standard user and then click OK If administration tasks are complete log out and log in under your user name Note The following definitions may be helpful User account Information that defines each computer user such as user name and password The user account identifies the groups in which the user account has membership and the permissions the user has for the computer Administrator account the account that you use to perform administrative tasks such as adding user accounts Members of the Administrators group have full control over the computer 6 Restart your computer for these setting to take effect SETTING UP YOUR COMPUTER 2 9 Printer Setup After setting up and registering your computer you are ready to set up your printer A printer allows you to print any document from your My Presario Learning More CD your e mail and Web sites 4 Did you know Most new computers have a Universal Serial Bus USB port for a new printer that uses the latest technology Older printers which plug into a parallel port cannot be connected to a USB port Your printer may use a USB plug 9 rather than a parallel plug
62. mmunity window that guides you experience with chat sessions discussion boards clubs home through the ISP set up pages photo albums and more E mail provides one touch access for sending and reading your e mail See also Instant Internet provides your daily start point to the Internet It num connects you to a Web page filled with local weather news sports and financial information i Computer chapter in this guide for detailed information My Presario is your instant connection to Compaq for getting the on setting up your ISP most out of your computer and the Internet Learn about the top Internet Zones or adventure into your favourite Activity centres to get creative using the Web Q Retail Central provides an instant connection to your computer store and a variety of leading consumer companies Entertainment is your online scoop on the world of entertainment featuring music downloads streaming video Web casts entertainment news and reviews 4 4 UsiNG YOUR COMPUTER My PRESARIO GETTING STARTED Using Ouick Launch Web Buttons You can access your favourite programme Web site or document by pressing the Quick Launch Web buttons These are the Help and My programme buttons See also Refer to Preventive No Maintenance on the My o Presario Learning More CD for additional information on e service and support Description Help takes you to service and support
63. mputer or keyboard for plugging in a thin cable attached to a serial device such as a mouse server computer with a large hard disk that serves provides information to other computers connected to it by a network The Internet is a network of servers When you send or receive e mail it travels from the sender s computer to the receiver s computer through a a number of servers shortcut An icon on the Windows desktop that you double click to launch a programme software A programme that you can install on a computer from a diskette CD DVD Zip disk or the Internet See programme surf To jump from place to place on the Internet searching for topics of interest by clicking hyperlinks See Ayperlink surge protector A device that regulates the flow of electricity to the computer and prevents high voltage surges from damaging the equipment U upload To send information to another computer on the Internet GLOSSARY 4 URL uniform resource locator The address of a Web site such as www compaq com USB port universal serial bus port A connector for plugging in multiple ultra high speed peripherals USB ports are gradually replacing serial ports and parallel ports and eliminating the need for so many connectors and cables V virus set of software instructions written to harm computers W window A screen that displays on the Windows desktop after you select an item or open a programme Windo
64. n from the user before a command can be completed double click press and quickly release the left mouse button two times in rapid succession to open an item download To receive files from another computer on the Internet drive device that reads and sometimes writes to storage media Examples are CD ROM CD R CD RW DVD ROM Zip diskette and hard drives drop down menu A list of options that displays when you click a menu on the menu bar or on the down arrow of a dialog box GLOSSARY 1 e mail electronic mail Messages sent over the Internet F fax modem A modem that allows your computer to transmit and receive faxes file extension period and three characters after a file name that indicate the programme in which the file was created For example filename doc The doc extension indicates that the file was created in Microsoft Word G game port connector on the back of the computer for plugging in a gamepad joystick or steering wheel H hard disk Internal storage media for permanent storage of system files programme files utility files and data files hardware The physical components of a computer the parts you can physically touch GLOSSARY 2 HTML hypertext markup language The standard language for documents designed for viewing on the Web with a browser They are easily identified by the file extension itm or html See file extension hyperlink embe
65. nstituting a further or additional warranty Compaq Presario First Edition February 2001 Part Number 233789 371 5 Chapter 1 Introduction esee nnn 1 1 Who Should Read This 1 2 Using My Presario Getting Started 1 2 Symbols and Graphics 1 3 Computer Illustrations and Features 1 3 Where Can I Find 1 4 Safety i du Pd 1 5 Safety and Comfort 1 5 How Do Find Information on the CD ROM 1 6 Using My Presario Learning More CD 1 6 Chapter 2 Setting Up Your 2 1 Your Computer at 2 2 What s in Front 5000 2 2 What s in Back 5000 Series 2 2 What s in Front 3200 Series 2 3 What s in Back 3200 Series 2 3 MY PRESARIO GETTING STARTED CONTENTS i Plug nand GOl ee eR od UNS 2 4 Setting Up Your Computer 5000 Series 2 4 Setting Up Your Computer 3200 Series 2 5 Setup Login and 55 5 2 6 Setting up Microsoft Windows 2000 2 6 REQISETALION odii pie REA EXPO RESI AA 2 8
66. nt by clicking the hyperlinks embedded in the text or images network Two or more computers linked together to share resources such as programmes files and printers OS operating system The interface that permits a person and a computer to talk to one another PRESARIO GETTING STARTED P parallel port connector on the back of the computer for plugging in a parallel cable attached to a parallel device such as a printer peripheral external device connected to a computer Examples are a monitor keyboard mouse joystick scanner printer and digital camera pop up menu A list of options that pops up when you right click an icon on the desktop or taskbar the vacant part of the desktop a selection in a document or a file in Windows Explorer See right click programme A set of instructions written in invisible code that tells the hardware what tasks to perform See software R RAM random access memory The main memory of the computer right click To press and quickly release the right mouse button to display a menu of options See pop up menu S scroll To gradually move information across the screen when a document or Web page is too long or too wide to view all at once GLOSSARY 3 search engine A programme accessed on the Internet that allows you to search large databases for information using keywords or phrases serial port A small connector on the back of the co
67. oll Mouse See also mouse autoscrolling 4 10 choosing button assignments 4 9 clicking 4 9 controlling cursor movements 4 9 customising 4 9 double clicking 4 9 dragging and dropping files 4 9 scrolling 4 9 setting up 4 9 wheel 4 9 SDRAM 7 5 search engine 5 4 See also notices defined 1 3 serial port illustrated 2 3 service and support 8 4 INDEX 5 sleep mode 4 7 8 9 customising 4 7 software installing downloaded files 6 5 speakers Audio In port 4 11 cassette player 4 11 CD player 4 11 player 4 11 turning on 4 11 volume control 4 11 start a programme 3 3 Start button 3 2 3 3 Start Menu shutting down your computer 3 3 Start menu options Help 3 3 Log Off 3 3 Programmes 3 3 Run 3 3 Settings 3 3 Shut Down 3 3 start up disk 8 14 status lights caps lock 4 8 e mail 4 8 number lock 4 8 scroll lock 4 8 sleep 4 8 storage 2 2 surge protector 1 5 2 4 2 5 system files 8 14 system tray 3 2 taskbar 3 2 Start button 3 2 Tip notices defined 1 3 6 INDEX U upgrading components 7 2 USB port illustrated 2 3 V video camera 4 22 volume adjusting 4 6 W waking your computer 4 7 Warning notices defined 1 3 warranty 1 4 Web See also Internet accessing favourite sites 4 5 browser 5 3 Compaq Store site 5 10 downloading files 6 5 My Presario site 5 10 site 5 2 Windows desktop 3 1 3 2 Help 3 4 operating system 3 1 World Wide Web See also Internet Z Zip drive or Zip disk inserting a di
68. one time You will hear a single clicking sound Accessing Software and Files Double click by pressing and releasing the left mouse button twice quickly Scrolling Click by pressing and holding down the left mouse button with the cursor positioned on a scroll bar Click and hold down on the scroll handle the box in a scroll bar area to position text Or single click the arrow buttons to move up or down one line at time 2 UsiNG YOUR COMPUTER 4 9 AutoScroll allows you to move forward and backward through a document without having to move the mouse or mouse wheel continuously 4 Did you know The scroll mouse can be customised for a left handed user from the Mouse Properties dialog box Open the Control Panel and right click the mouse icon 4 10 UsiNG YOUR COMPUTER Autoscrolling l Open a programme and press the scroll wheel to begin autoscrolling Move the mouse once in the direction you want to scroll vertically horizontally or diagonally The farther you move the cursor from the starting point the faster the scrolling To stop autoscrolling press a mouse button My PRESARIO GETTING STARTED Speakers available on select models Speaker options depend on which model you purchase However the JBL Platinum Series are the standard speakers that come with most new Compaq Presario monitors You can use the speakers freestanding or mount them to
69. options and click Start to begin formatting the diskette Diskette is Slide the write protection tab to the unlocked write protected position on the diskette Diskette is full or file is Use another diskette or compress the file to too big reduce the size File save command not When saving information to the diskette drive properly executed verify that you are using the correct drive letter Diskette is damaged Replace the damaged diskette 8 8 NEED SOME HELP My PRESARIO GETTING STARTED Symptom Diskette drive cannot read a diskette Symptom Screen is blank and monitor power light is not lit Screen is blank My PRESARIO GETTING STARTED Problem Diskette drive has failed Diskette is not formatted Diskette drive has failed Solution Call Compaq Technical Support Refer to your Certificate of Warranty for details To format the diskette 1 On the Windows desktop double click the My Computer amp icon 2 Select the diskette A drive Click File and point to Format 4 Select the desired options and click Start to begin formatting the diskette Call Compaq Technical Support Refer to your Certificate of Warranty for details 99 Display Monitor Problem Monitor power cable is not connected to monitor or wall outlet Monitor is not turned on Monitor connector cable is not properly connected to back of computer Screen saver is enabled Computer is in
70. or connecting peripheral devices such as printers Monitor port Audio speaker ports Microphone port Modem port for connecting to a phone line Q9 Ethernet port for connecting to an Ethernet network if equipped Note Connectors may vary by model My PRESARIO GETTING STARTED My PRESARIO GETTING STARTED What s in Front 3200 Series Power On button CD ROM CD RW or DVD ROM drive Disk drive Two universal serial bus USB ports for connecting peripheral devices such as gamepads joysticks and video cameras a9 4 What s Back 3200 Series Modem port for connecting to a phone line Microphone port Audio In Audio Out Monitor port Serial port for connecting a serial device such as a printer PS2 ports for connecting a keyboard or mouse A C Power port USB ports for connecting an Internet keyboard mouse or other USB device Parallel port for connecting a peripheral device such as a printer oo Note Connectors or ports may vary depending on different model releases SETTING UP YoUR COMPUTER 2 3 Plug In and Go If a cable is disconnected or you move your computer to another location this topic helps you to quickly set up again It s a good idea to purchase surge protector to protect your computer from electrical spikes and power surges
71. ow Before downloading files of any kind from the Internet make sure that call waiting is disabled and that your anti virus utility is running 4 Did you know If the download process is interrupted you must restart the download procedure from the beginning See also For more information on anti virus software see Preventive Maintenance on the My Presario Learning More CD My PRESARIO GETTING STARTED Installing Software Downloaded from the Internet 1 Before you start downloading note the location on the hard drive where the files will be stored Also be sure that you have enough disk space available After the download is complete terminate your Internet connection Close all other open programmes From the Windows taskbar click Start point to Settings and then click Control Panel 5 Double click the Add Remove Programmes 53 icon This window displays 6 Click Add New Programmes A window displays 10 Click Browse Locate and select the Click CD or Floppy The Installation Programme window is displays Click Next Axi Local Disk C z edm Setup exe or Install exe file A e for the downloaded software Click Open to begin the installation process COMMON TASKS 6 5 6 6 COMMON TASKS My PRESARIO GETTING STARTED Computer Upgrades In this chapter you learn how to access the internal parts of the In This
72. p to turn off the sound My PRESARIO GETTING STARTED If you re going to be away from your computer but want to leave the power on you can let your computer go to sleep This process allows you to run programmes while your computer goes into a low power state which saves energy However some software such as DVD software actively playing a DVD may prevent the system from going to sleep Tip You can wake your computer by moving the mouse by clicking a mouse button or by pressing any of the keyboard buttons Did you know You can change the amount of time that passes before your computer goes to sleep See the My Presario Learning More CD for instructions My PRESARIO GETTING STARTED Putting Your Computer to Sleep Press the Sleep button on the keyboard and your computer goes to sleep Or your computer will go to sleep automatically if no activity occurs within 20 minutes Waking Your Computer Press the Sleep button 9 on the keyboard and your computer wakes up UsiNG YOUR COMPUTER 4 7 Understanding the System Status Lights ee available on select models keyboard provide a quick status of your computer and keyboard settings The system status lights are shown in the following illustration and the function of each light is explained 5 Post Office Protocol POP is No Description a commonly used messaging protocol The most widely Q E mail indi
73. r and more complex but basically anything to the right of the sign is the ISP server name and anything to the left is the user name For example User Name Server Name MY PRESARIO GETTING STARTED Sending an E mail Using Outlook Express Now that you ve connected 1 Press the Instant E mail to an ISP set up Outlook button on the Internet Express and have an keyboard Internet address it s time to 2 Click the New Mail write your first e mail y Message icon Actions tiep X Ganeoh to Foward 0 Send and message 3 Type the recipient s e mail address in the To box Tip Ele View Inset Format Took Message 4 Type the subject of your z aa slas E mail addresses are written J y mE m T i message in the Subject Jienedoe servemame com in a very specific way Be sure box mc M sv the e mail address you enter vale contains no spaces and has a 5 Type your message in the period after the server name message window Dashes and underscores be used Capital letters may 6 Click Send 9 be required Ask the e mail recipients exactly how to write their e mail address 5 The My Presario Learning More CD has more information on using e mail Note Button functions may vary by model and by region
74. re the disc in its protective case Playing an Audio CD 5000 Series 1 Insert a disc into the CD ROM or DVD ROM drive with the label face up My PRESARIO GETTING STARTED My PRESARIO GETTING STARTED 1 Press the Load 2 If after a few seconds the disc does not automatically start playing press the Play Pause Pll button on the keyboard 3 Perform the following tasks using your Internet keyboard as needed Click the Pause ll button to pause play Click the Forward PPI and Back 149 buttons to skip tracks Click the Stop m button to stop playing the CD Press the Eject button on the drive to remove the disc Playing an Audio CD 3200 Series Eject button to open the drive door Place the disc into the round area of the slot label side facing upward for desktop configuration Hold the disc with label facing outward for the upright position If the tray contains support tabs carefully slide the disc under the tabs to correctly position it in the tray Press Load Eject button to close the drive door If after a few seconds the disc does not automatically start playing press the Play Pause button on the keyboard Perform the following tasks using your Internet keyboard as needed Click the Pause button to pause play Click the Forward and Back buttons to skip tracks Click the Stop button to stop playing the CD gt Press the Eject button on the drive to remove t
75. referenced page Hyperlinks are represented by navigation buttons coloured text and images 1 6 INTRODUCTION Using My Presario Learning More CD 1 2 5 Choose the topic or manual you want to learn more about by clicking 2 times The screen displays the file hierarchy in the navigation panel on the left and the contents on the right Note Click the Plus sign next to a topic in the left panel to display subtopics Click the topic you want to view The screen displays the topic you selected Note If necessary use the scroll bar to view all of the page To view additional topics click topics from the navigation panel Note You can click the Show Hide Navigation Pane G button to close the navigation panel and enlarge the contents panel When you finish click the word exit a hyperlink in the lower right corner of the screen or click the Close 2 button in the upper right corner of the screen on the title bar HBOSSe9enpsmsm Contents Chapter 1 Chapte Char amp d Adobe Acrobat Eile Edit Document Tools View Window A Soli gt Note You can print individual pages from the CD or the entire set of documents You can also print pages from a Web site My PRESARIO GETTING STARTED Setting Up Your Computer Your Internet PC is designed for complete
76. resario Learning More CD before performing any procedures involving the internal components of your computer 4 Did you know During an electrical storm disconnect your computer and all peripherals from the power source After shutting down your computer turn off the power button on the surge protector s My PRESARIO GETTING STARTED Safety and Comfort My Presario Learning More CD contains Safety and Comfort information on how to Set up your work area for maximum comfort Practice good posture hand position work habits and health habits while using your computer Use a grounding plug to prevent electrical shorts shocks fires Use a surge protector to regulate the flow of electricity to the computer modem and all peripherals such as a printer speakers and monitor Become static free before removing the side panel INTRODUCTION 1 5 How Dol Find Information on the CD ROM The My Presario Learning More CD has information on the following topics Advanced features of your computer gt Solving computer problems Safety and comfort Compaq service and support Upgrading your computer Government regulatory information 4 Did you know Electronic documents often have hyperlinks to help you find information quickly When you pass the cursor over a hyperlink a small hand vh is displayed When you click a hyperlink it jumps to the
77. rol Panel window to return to the Windows desktop My PRESARIO GETTING STARTED NEED SOME HELP 8 11 Symptom Keyboard commands and typing are not recognised by computer Mouse does not respond to movement or is too slow Mouse will only move vertically or horizontally 8 12 NEED SOME HELP Keyboard and Scroll Mouse Problem Keyboard connector is not properly connected Programme in use has stopped responding to commands Keyboard needs repair Mouse connector is not properly connected Mouse roller ball is dirty Programme in use has stopped responding to commands Mouse needs repair Solution 1 On the Windows taskbar click the Start button 2 On the Start menu click Shut Down The Shut Down Windows dialog box is displayed 3 Select the Shut down option Click OK 5 After the shutdown is complete reconnect the keyboard to the back of your computer and restart your computer Shut down your computer using the mouse Refer to the problem below Mouse connector is not properly connected DA Refer to your Certificate of Warranty for details Shut down your computer using the keyboard 1 Press the Ctrl and Esc keys at the same time to display the Start menu 2 Use the up or down arrow key to select Shut Down and then press the Enter key 3 Select the Shut down option You may need to use the up or down arrow key 4 Press the Enter key to select OK 5 After t
78. services and cool activities www compaq com 1 4 INTRODUCTION Warranty Certificate The warranty details Compaq s commitment to repair or replace parts during the warranty period and it lists important Compaq telephone numbers In the event of a mechanical problem contact Compaq not the retailer that sold you the computer Keep the warranty in a safe place for future reference Replacing Parts The Easy Access design of your Internet PC allows you to access internal components in most cases without using any tools My Presario Learning More CD describes procedures for upgrading and replacing computer components If you experience a problem and you are unable to resolve the issue after referring to this guide and the My Presario Learning More CD contact Technical Support If a replacement part is needed the technician will send the replacement part along with illustrated instructions for removing the factory installed part and replacing it Upgrading Your Computer Expand your Presario performance with upgrades like memory and additional peripherals such as digital cameras and printers To learn more visit the online store at www compaq com My PRESARIO GETTING STARTED Safety Your computer is an electrical device Treat it with care to avoid personal injury and damage to the equipment To reduce the risk of electric shock and damage to the equipment read the Safety and Comfort guide on the My P
79. sk 4 21 removing 4 21 removing a disk 4 21 My PRESARIO GSTTING STARTED
80. tails could already have failed 8 10 NEED SOME HELP My PRESARIO GETTING STARTED Internet Access Symptom Problem Solution Cannot connect to the Internet Internet Service Verify Internet settings or contact your ISP for Provider ISP account assistance is not set up properly Modem is not set up Reconnect the modem verifying the following properly connections telephone line to telephone for external phone sets and telephone line to wall jack from computer to wall Web browser is not set Verify that the Web browser is installed and set up properly up to work with your ISP Cannot automatically launch You must log in to your Log in to your ISP and launch the desired Internet programmes ISP before some programme programmes will start Internet takes too long to Modem is setup Verify that correct modem speed and COM port download Web sites properly are selected 1 Click Start and point to Settings 2 Click Control Panel The Control Panel window is displayed 3 Double click Modems Windows detects the modem s you have installed 4 Click the Properties button An identification window is displayed 5 Verify that the correct modem port is set and the maximum speed of your modem is selected Reset these settings if necessary 6 Click OK to close the identification window 7 Click Close to close the Modems Properties Window 8 Click The Close DX button in the upper right corner of the Cont
81. tem files to your hard drive 4 Restart your computer If this task does not restart your computer call Compaq Technical Support Refer to your Certificate of Warranty for details Verify the installation of memory modules by calling Compaq Technical Support Refer to your Certificate of Warranty for details Call Compaq Technical Support Refer to your Certificate of Warranty for details My PRESARIO GETTING STARTED Glossary This Glossary defines commonly used terms to help new users understand computer concepts Some of the terms are used in this guide An extensive Glossary is provided on the Presario Learning More CD 1394 port A new type of connector for plugging in peripherals with extremely fast data transfer rates such as video cameras B backup To copy files in case the original files are lost or damaged browser Software that searches for displays and downloads text graphics sound and video from the Web click left click press and quickly release the left mouse button to select an item Ctrl Alt Delete Pressing and holding down the Ctrl key then the Alt key then the Delete key and then releasing all three keys to close a programme that is locked not responding PRESARIO GETTING STARTED cursor The blinking vertical line on the screen that indicates where the next character appears when you type D dialog box A small window that requests informatio
82. to see that the monitor is turned on and the power light on the front of the monitor is on Turn up the brightness and contrast controls of the monitor if the screen is dim Check all cable connections for loose or incorrect connections Remove the diskette from the diskette drive before turning on your computer Run Windows Diagnostics to determine and repair minor problems Refer to the My Presario Learning More CD for instructions Entering BIOS CMOS Setup If you need to enter the BIOS setup very soon after your computer powers on press the F10 key on most models this is when the cursor is blinking in the upper right corner of the display with the word COMPAQ displayed in red on a black background A Caution The BIOS setup is for advanced users Be careful when changing the BIOS Setup If you make a change to this setup you may disable some of your computer s functionality My PRESARIO GETTING STARTED OuickRestore Using the QuickRestore CD CD Restarting your computer with the QuickRestore CD in the drive displays the following menu The QuickRestore CD can reinstall the software to the state it was in when you Compaq QuickRestore Menu purchased the computer Emergency Diskette Save Diskette for future use if V indows will not start You also have the option of gt User Backup restoring your computer to User Backup will back up the contents of your C drive 3 User Restore the way it was when you
83. uttons Internet Zone Buttons Quick Launch Help Button Quick Launch My programme Button eoce Volume Mute Buttons Q Sleep Button LED Status Lights Using CD DVD Control Buttons Play Pause starts or stops CD or DVD temporarily Rewind Previous Track skips tothe previous track Refer to Adjusting the Volume in this chapter to adjust the volume when playing a CD or a DVD My PRESARIO GETTING STARTED Fast Forward Next Track skips to the next track Note Buttons may vary by model Stop ends the CD or DVD play rewind and fast forward functions Eject Load ejects or loads the CD or DVD UsiNG YOUR COMPUTER 4 3 Using Internet Zone Buttons With the press of a keyboard button you can get on the Internet fast read your e mail or check out the latest in entertainment Depending on which Internet Service Provider ISP you have the default options provided by the Internet Zone buttons may Note Button functions may vary by model and by region vary No Description Search accesses Web site that helps you locate news and Did you know information on the Internet Search for topics including news and Until you set up your Internet information shopping images music and video Service Provider ISP each Activity launches your favourite Internet Zone activity The default Internet button takes you to a brings you to your Community centre a vibrant online co
84. ws desktop The main screen you see when your computer completes startup Windows taskbar The gray bar across the bottom of the screen when your computer completes startup World Wide Web A system of Internet servers that support documents formatted in HTML See HTML Z zipped file that has been compressed to a smaller size by compression software such as WinZip It can be identified by the file extension zip See file extension PRESARIO GETTING STARTED Index Symbols Q sign 5 6 A AC power port 2 2 2 3 Adaptec Easy CD Creator creating CDs 4 20 Add Remove Programmes 6 4 AOL connecting with 5 3 searching 5 4 Application and Web buttons Help 4 5 My Programme 4 5 arrow keys 4 2 audio playing a CD 4 16 port 2 2 speaker port 2 3 autoscrolling 4 10 MY PRESARIO GETTING STARTED backup files 8 3 BIOS setup 8 2 browser common features 5 3 button Back 4 16 CD DVD Control 4 3 Close 5 8 Eject 4 16 Forward 4 16 Instant E mail 5 5 keyboard 4 3 My Programme 4 6 Play Pause 4 16 Quick Launch Web 4 5 Send and Receive 5 5 sleep 4 7 Start 3 2 3 3 Stop 4 16 volume 4 6 INDEX 1 cable speaker 2 4 2 5 CD creating 4 20 recovery 8 3 CD drive 2 2 2 3 7 3 CD CD RW drive replacing 7 3 CD DVD drive inserting a CD or DVD 4 16 CD DVD ROM cleaning 8 6 Windows does not detect driver 8 6 CD DVD ROM Control buttons 4 3 Eject Load 4 3 Fast Forward Next Track 4 3 Play Pause 4 3 Rewind Pr
85. ystem amp icon The System Properties dialog box is displayed 3 Click the Device Manager tab 4 Click the plus sign next to the CD or DVD drive and select the installed driver 5 Click the Remove button and click OK twice 6 Restart your computer and let Windows detect the CD or DVD driver Recording audio CDs is difficult Wrong or poor quality Verify that you are using the correct media for or impossible media type the drive Try a different brand of media Quality varies widely between manufacturers Note See online Help in the Easy CD Creator software for detailed troubleshooting tips 8 6 NEED SOME HELP My PRESARIO GETTING STARTED Symptom Not reading drive Abort Retry Fail message appears Non system disk or disk error message is displayed My PRESARIO GETTING STARTED Diskette Drive Problem A non formatted diskette has been inserted Diskette is damaged A diskette that does not contain system files needed to start your computer has been inserted in drive Disk error has occurred System files have been damaged Hard drive has failed Solution To format the diskette 1 Double click the My Computer 5 icon on the Windows desktop 2 Select the diskette A drive Click File and point to Format 4 Select desired options and click Start to begin formatting the diskette 99 Replace the diskette with a new one When drive activity stops remove the d

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