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Compaq 1655 Laptop User Manual

1. Width Information Information Height not available not available Depth Weight Information Information not available not available Contrast Ratio Information Information not available not available Brightness Information Information not available not available Total Power Consumption Information Information not available not available Memory Expansion Memory Expansion System Memory Expansion Board Memory Total Memory 32 MB 16 MB 48 MB 32 MB 32 MB 64 MB 32 MB 64 MB 96 MB Diskette Drive I nformation not available Diskette Drive Capacity per Diskette High Low Information not available Diskette Size Information not available Number of LED Indicators Read Write Information not available Number of Drives Supported Information not available Drive Rotation rpm Information not available Transfer Rate Kbps Information not available Bytes per Sector Information not available Sectors per Track High Low Information not available Tracks per Side High Low Information not available file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201600 20SERIES 201650 20and 201655 spec html 7 of 9 6 27 2004 2 52 25 AM Specs Access Times Information not available Track to Track ms Average ms Setting Time ms Latency Average ms Matasan ana nat aua iaki 4 Cylinders High Low Information not available Number of Read Write Heads Information no
2. sss SsS o00COO00h O00CBFFFh j Graphics Controller 00DCOO0h O00FFFFFh System board extension for PnP BIOS 00100000h O3FFFFFFh System board extension for PaP BIOS o5000000p 05000FFFh PCI 4131 CardBus Controller 0 05001000h 05001FFFh PCI 4131 CardBus Controller 80000000h 803FFFFFh Intel Pentium r Il Processor to PCI bridge FDOOO000h FDFFFFFFh Graphics Controller FEAO0000I FEBFFFFFh Graphics Controler FEDO0000h FEDFFFFFh Graphics Controler gt IFFF80000h FFFFFFFFh Motherboard resources Display Information not available 13 3 Diagonal TFT Display U S Metric Dimensions Information not available Information not available Display Dimensions Width Height Depth Weight Information Information not available not available Contrast Ratio Information Information not available not available Brightness Information Information not available not available Total Power Consumption Information Information not available not available Information not available Information not available file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201600 20SERIES 201650 20and 201655 spec html 6 of 9 6 27 2004 2 52 25 AM Specs 12 1 Diagonal TFT Display U S Metric Dimensions Information not available Information not available Display Dimensions
3. po Defective display cable Replace the display assembly o Defective display panel Replace the display assembly po Defective system board Replace the system board The light tubes on the edge of the display Defective system board panel do not light up at all and Power On Self Test POST does not complete when the unit is powered up Replace the display assembly Replace the system board Backlight brightness cannot be adjusted with Fn F7 or Fn F8 Improper display cable connections 1 Reseat the display cable to the system board 2 Replace the display assembly po Defective inverter board Replace the display assembly po Defective display cable Replace the display assembly po Defective system board Replace the system board p 0 Defective inverter board Replace the display assembly po Defective display cable Replace the display assembly po 0 Defective system board Replace the system board This problem indicates that the backlight or its power circuitry has failed Since you cannot observe the POST result on the display panel when the backlight is not functioning connect the unit to an external monitor before powering the unit up If an external monitor is not available verify that POST completes by opening and closing the display listening for the single or double beep and watching for the LEDs turn on at the f
4. 5 Press Enter to continue The Diagnostics menu appears 6 Select Computer Checkup from the Diagnostics menu A Test Option menu appears 7 Select View the Device List from the Test Option menu A list of the installed Compaq devices appears 8 If the list of installed devices is correct select OK The Test Option menu appears egg 48 if the list is incorrect ensure that any new devices are installed properly 9 Select one of the following from the Test Option menu a Quick Check Diagnostics Runs a quick general test on each device with a minimal number of prompts If errors occur they display when the testing is complete You cannot print or save the error messages a Automatic Diagnostics Runs unattended maximum testing of each device with minimal prompts You can choose how many times to run the tests to stop on errors or to print or save a log of errors a Prompted Diagnostics Allows maximum control over testing the devices You can choose attended or unattended testing decide to stop on errors or choose to print or save a log of errors 10 Follow the instructions on the screen as the devices are tested When testing is complete the Test Option menu appears 11 Exit the Test Option menu 12 Exit the Diagnostics menu View System I nformation I NSPECT file CI SERVICE 20MANUALS COMPAQ 20_ 20che 1600 20SERIES 201650 20and 201655 compaq html 2 of 3 6 27 2004 2 52 45 AM Compaq com Compaq Presar
5. disassembly 2 Remove the palmrest cover with touch pad 3 Gently lift up the front of the keyboard and disconnect the flex cable from the ZIF connector on the system board file CVSERVICE 20MANUALS COMPAQ 20_ 20che 0 201600 20SERIES 201650 20and 201655 53 html 1 of 2 6 27 2004 2 53 03 AM Keyboard Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly Audio Board System Board Memory Module privacy and legal statement file CVSERVICE 20MANUALS COMPAQ 20_ 20che 0 201600 20SERIES 201650 20and 201655 53 html 2 of 2 6 27 2004 2 53 03 AM To remove a cable from a ZIF connector lift both corners of the ZIF connector and slide simultaneously with constant light force Then remove the cable Refer to the section on Cables and Connectors for more information on removing a cable from the ZIF connector Next Step Heatspreader COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Heatspreader To remove the heatspreader complete the following steps 1 Prepare the computer for disassembly 2 Remove the palmrest cover with touch p
6. paana 331164 Heatspreader 001 Mass Storage Devices 2 Processor 347556 Pentium 001 Miscellaneous 11 233 Cable Kit Processor Pentium 330983 Cables 11 266 001 Miscellaneous Hardware and Plastics Kit Miscellaneous Parts Documentation and Software u 3 Audio 331010 Board 001 4 LCD 293156 Interface 001 Board TFT w header 5 Modem M 56 0 Kbps Data Fax 138610 001 Modem K 56 0 Kbps Data Fax 138657 001 6 Fan w 332228 Cable 001 7 Voltage 331019 Converter 001 file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec 01600 20SERIES 201650 20and 201655 boards html 1 of 2 6 27 2004 2 52 53 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 privacy and legal statement 8 System 331009 Board w o 001 processor 9 Memory Module 32 MB 001 64 MB 293727 001 332208 001 file CV SER VICE 20MANUALS COMPAQ 20_ 20chec 01600 20SERIES 201650 20and 201655 boards html 2 of 2 6 27 2004 2 52 53 AM Compag com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifi
7. 01600 20SERIES 201650 20and 201655 models html 2 of 2 6 27 2004 2 52 35 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Controls and Lights Models and Front of Unit Features 1 9 CD m A Previous 10 CD Left Side OE Components Right Side Components Next Track Bottom of Unit 11 Keyboard CDM PAL ve 1 Connectors Port Replicator Power Management for Windows 98 Integrated Speakers file C SER VICE 20MANUALS COMPAQ 20_ 20chec 01600 20SERIES 201650 20and 201655 contrs html 1 of 2 6 27 2004 2 52 36 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 privacy and legal statement file CVSERVICE 20MANUALS COMPAQ 20_ 20chec 01600 20SERIES 201650 20and 201655 contrs html 2 of 2 6 27 2004 2 52 36 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 United States June 27 2004 Home Page Notice Preface Produ
8. 01600 20SERIES 201650 20and 201655 newp1 html 2 of 2 6 27 2004 2 53 00 AM Battery P United States June 27 2004 COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Battery Pack To remove the Electrostatic Discharge battery pack ee complete the Service following steps Considerations 1 Slide the battery pack compartment Q door down and e pull the battery pack forward from Cables and Connectors Preparing the Computer for Disassembly the chassis Battery Pack To replace the Palmrest battery pack Cover wit ith reverse the OVEr WIth procedure Touch Pad Keyboard The replacement Heatspreader battery Modem pack will come with a Processor removable Status Panel door To properly Interface replace the Board battery Hard Drives pack follow the Battery instructions Charger Board below file CI SERVICE 20MANUALS COMPAQ 20_ 20che 1600 20SERIES 201650 20and 201655 newp12 html 1 of 2 6 27 2004 2 53 01 AM Battery P CD Drive Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly Audio Board System Board Memory Module privacy and legal statement
9. Hard Drive Test Error Codes file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec 201600 20SERIES 201650 20and 201655 error html 3 of 7 6 27 2004 2 52 47 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 1701 xx Hard drive format test failed 1 Run the Configuration and 1702 xx Hard drive read test failed Diagnostics Utilities and verify drive 1703 E drive write read compare 2 VEN that all secondary drives have test failed secondary drive capability 1704 xx Hard drive random seek test failed 3 Replace the hard drive and retest 1705 XX Hard drive controller test failed Fo Replace the system board and retest 1706 xx Hard drive ready test failed 1707 xx Hard drive recalibration test failed 1708 xx Hard drive format bad track test failed 1709 xx Hard drive reset controller test failed 1710 xx Hard drive park head test failed 1715 xx Hard drive head select test failed 1716 xx Hard drive conditional format test failed 1717 xx Harddrive ECC test failed 1719 xx Hard drive power mode test failed 1736 xx Drive monitoring test failed ECC ErrorCorrectionCode 0 Video Test Error Codes 501 xx Video controller test failed The following apply to error codes 501 502 xx Video memory test failed xx through 516 xx 503 xx Video attribute test failed 504 xx Video character set test failed 505 xx Video 80 x 25 m
10. Hard Drives Charger Board CD Drive 2 Remove the palmrest cover with touch pad Palmrest_ 3 Remove the Cover with keyboard Touch Pad Keyboard 4 Move the lever located below the CD Heatspreader Play button on the status panel to the right to release the Processor status panel cover 5 Support the front bottom corners of the status panel with the thumb and forefinger Lift up the status panel off the chassis Next Step file CV SERVICE 20MANUALS COMPAQ 20_ 20chec 01600 20SERIES 201650 20and 201655 status html 1 of 2 6 27 2004 2 53 06 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly Audio Board System Board Memory Module Compaq Home Worldwide Compaq com ommen 2 Legal Notices and Privacy Statement Revised dd Month 1998 privacy and legal statement file CV SERVICE 20MANUALS COMPAQ 20_ 20chec 01600 20SERIES 201650 20and 201655 status html 2 of 2 6 27 2004 2 53 06 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog
11. Status Panel p Interface 5 Remove Board two screws Hard Drives securing the file Cl SERVICE 20MANUALS COMPAQ 20_ 20che 0 201600 20SERIES 201650 20and 201655 58 html 1 of 2 6 27 2004 2 53 04 AM Modem Battery Charger Board CD Drive Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly Audio Board System Board Memory Module privacy and legal statement shield and modem lift off the Shield and pull the modem off the connector on the system board Next Step file CV SERVICE 20MANUALS COMPAQ 20_ 20che 0 201600 20SERIES 20 1650 20and 201655 58 html 2 of 2 6 27 2004 2 53 04 AM Processor COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Processor Electrostatic oo Discharge processor Service complete the Considerations i Y following steps Cables and Connectors T 1 Prepare i the Preparing the Computer for Disassembly Battery Pack computer for disassembly 2 Remove Palmrest the palmrest Cover with cover with Touch Pad touch pad ayes 3 Remove Heatspreader Modem Processor Status Panel
12. System Function IRQO Rimerinterupt 0000000000 IRQI Keyboard IRQ2 jmteruptController Cascade IRQ3 J rntemlModem file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201600 20SERIES 201650 20and 201655 spec html 2 of 9 6 27 2004 2 52 25 AM Specs IRQA o0 Communication Port COM1 IROS Audio Controller IRQOG Diskette Drive IRQ7 Parallel Port LPT 1 default IRQB j SysemCMOS Rea Time Clock IRQS i JRQHolerforPClStering 000000 IRQS PCE II31 CardBus Controller IRQS RQHolerforPClStering IROS RQHolderforPClStering IRQS PCE II31 CardBus Controller IROS VMidecContrler IRQI intel PCI to USB Universal Host Controller IROI1 RQHolerforPClSteering IRO12 PS 2 TouchPad Mouse IRQ13 JNumericdataprosso IROI4 melPCIBusMasteriDEControler IRQ14 Primary I DE Controller dual fifo IROIS jmelPCIBusMaster IDEControler IROI5 Secondary IDE Controller dual fifo System DMA System DMA Hardware DMA System Function gt gt gt Dmao gt Audio Controller DMA Audio Controller IDMA2 DisketteDrive IDMA4 DMA Controller System I O Address se sI EMEN bd n NN e WERE heise file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201600 20SERIES 201650 20and 201655 spec html 3 of 9 6 27 2004 2
13. To replace a new battery pack complete the following steps 1 Push forward on the battery pack with tab to insert the battery pack into the battery pack slot 2 Slide the battery pack door up onto the opening for the battery pack door file Cl SER VICE 20MANUALS COMPAQ 20_ 20che 1600 20SERIES 201650 20and 201655 newp12 html 2 of 2 6 27 2004 2 53 01 AM Palmrest COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Palmrest Cover with Touch Pad Electrostatic Discharge Service Considerations Cables and Connectors Preparing the Computer for Disassembly Battery Pack Palmrest Cover with Touch Pad Keyboard Heatspreader Modem Processor Status Panel Interface Board Hard Drives Battery Charger Board The palmrest cover with touch pad must be removed to gain access to any of the interior components of the computer and it is the first component that has to be removed to gain access to the interior components It is not necessary to remove the display panel J assembly to access the interior components of the computer To remove the palmrest c
14. Metal objects can damage the battery pack as well as the battery contacts in the battery compartment To prevent Keyboard damage do not allow metal objects to touch the battery contacts Place only the battery pack for the Compaq Presario 1600 Series Heatspreader Portable Computers into the battery compartment Do not force Modem the battery pack into the bay if insertion does not occur easily Processor Status Panel Interface Board file CI SERVICE 20MANUALS COMPAQ 20_ 20che 01600 20SERIES 201650 20and 201655 newp1 html 1 of 2 6 27 2004 2 53 00 AM Preparing the Computer Hard Drives CAUTION Do not crush puncture or incinerate the battery pack Do not open a battery pack as this damages the pack makes it Battery N unusable and exposes potentially harmful battery components Charger Board There are no field serviceable parts located inside the battery CD Drive pack Display Panel Assembly Upper CPU The Compaq Presario 1600 Series Portable Computers have Cover several screws of various sizes which are not interchangeable k egg zH Care must be taken during reassembly to ensure that the correct Speaker screws are used in their correct location During removal please Assembly keep respective screws with their associate sub assembly Diskette Drive Fan Assembly Audio Board System Board Memory Module privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20che
15. is not set properly by using Fn F7 or Fn F8 Computer screen is in direct light Tilt display or move computer Screen save was initiated by Power Press any key or touch the Touch Pad Management due to lack of user activity Screen is blank Display has overheated If computer is in direct sunlight move it and allow it to cool off file CV SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 solving html 4 of 8 6 27 2004 2 52 51 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 Display is blank and the Suspend icon pen is in Suspend mode Press any key or touch the Touch Pad is flashing Internal display is blank and the Display function was switched to the Use Fn F2 to switch between LCD screen on an external monitor displays j external monitor information Problem Probable Cause Solution s Internal display flashes or has garbled Using 1024 x 768 or higher Restart the computer characters when computer is connected to resolution on external external monitor monitor and have toggled back to internal display which supports up to 800 x 600 Improper backlight or display cable connections The light tubes on the edge of the display panel do not light up at all and Power On Self Test POST completes when the unit is powered up p 0 Defective inverter board Replace the display assembly
16. m Board Hard Drives the keyboard 4 Remove the heatspreader 5 Remove the modem file C SER VICE 20MANUALS COMPAQ 20_ 20che 0 201600 20SERIES 201650 20and 201655 54 html 1 of 2 6 27 2004 2 53 05 AM Processor 6 Remove two screws securing the CD Drive processor z bracket Display Panel Bccombiy Next Step Upper CPU Cover Battery Charger Board Speaker Assembly Diskette Drive Fan Assembly Audio Board System Board ii Memory Module privacy and legal statement file CV SERVICE 20MANUALS COMPAQ 20_ 20che 0 201600 20SERIES 201650 20and 201655 54 html 2 of 2 6 27 2004 2 53 05 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Status Panel Electrostatic Discharge To remove the status panel complete the following steps Service Considerations 1 Prepare the Cables and computer for Connectors disassembly Preparing the Computer for Disassembly Battery Pack Status Panel Interface Board
17. 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations System Unit Boards Display Assembly Mass Storage Devices Miscellaneous Power Cords Description Spare Part Number Power Cord United States French Canada 293831 001 Cable Kit Modem Cables Description Spare Part Number 1 Modem Asia Pacific 137256 001 Miscellaneous Hardware and Plastics Kit Miscellaneous Parts Documentation and Software file Cl SERVICE 20MANUALS COMPAQ 20_ 20che 1600 20SERIES 201650 20and 201655 newp41 html 1 of 2 6 27 2004 2 52 56 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20che 1600 20SERIES 201650 20and 201655 newp41 html 2 of 2 6 27 2004 2 52 56 AM COMPAQ Compaq com Compag Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Miscellaneous Hardw
18. 1650 and 1655 privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 01600 20SERIES 201650 20and 201655 prelim html 2 of 2 6 27 2004 2 52 43 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Clearing the Power on Password Clearing the power on password requires removing all Setup attributes that are programmed in the CMOS If the password is not known clear it by performing the following steps l Turn off the computer 2 Disconnect the power cord 3 Remove the battery pack 4 Remove the keyboard 5 Remove the RTC battery for 30 seconds The password together with other Setup attributes will be cleared 6 Reassemble the computer 7 Turn on the computer to verify that the power on password has been cleared If it has not been cleared repeat Steps 1 through 7 file C SERVICE 220MANUALS COMPAQ 0620 92620chec 16009620SERIES 201650 20and 201655 ponpass html 1 of 2 6 27 2004 2 52 44 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 privacy and leg
19. Codes Error Code Description Recommended Action 101 xx CPU test failed Replace the processor and retest 102 xx Coprocessor or Weitek Error 1 Run the Configuration and Diagnostics Utilities 2 Replace the processor board and retest 103 xx DMA page registers test failed 104 xx Interrupt controller master test failed 105 xx Port 61 error 106 xx Keyboard controller self test failed 107 xx CMOS RAM test failed 108 xx CMOS interrupt test failed 109 xx cMOS clock test failed 110 xx Programmable timer load data test failed 113 xx Protected mode test failed 114 01 Speaker test failed Replace the system board and retest 1 Check system configuration 2 Verify cable connections to speaker 3 Replace the system board and retest Memory Test Error Codes 200 xx Memory machine ID test failed 1 Flash the system ROM and retest Memory system ROM checksum 2 Replace the system board and retest failed 203 xx Write Read test failed 1 Remove the memory module and 204 xx Add ress test failed retest 2 Install a new memory module and 211 xx Random pattern test failed retest 214 xx Noise test failed file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201600 20SERIES 201650 20and 201655 error html 2 of 7 6 27 2004 2 52 47 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 215 xx Random address test
20. I O Address e System Memory Catalog e Display e Memory expansion e Diskette drive e Hard drive e CD drive e Battery pack Physical and Environmental Computer Specifications U S Metric file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201600 20SERIES 201650 20and 201655 spec html 1 of 9 6 27 2004 2 52 25 AM 1 97 in 12 20 in 10 08 in 7 326 Ib 7 326 Ib Stand Alone Battery Pack Power Requirements Nominal Operating Maximum Average Peak Operating AC Power Requirements Operating Frequency Meets IEC 801 4 and IEC801 5 Maximum Transient 1kV for 50 ns Temperature ff Operating i poto95 0 to35 C INonoperatng L4 toi4 F fF20to60 C Relative Humidity noncondensing Operating hOto906 85 C to90 Nonoperating tw 38 7 C max 5 to 95 SBOP tO 5 Altitude 1 p Operating Jotoio00ft A jtoai5skm o INonoprating otoaooo0ft joto9i4km Shock m 4 0 s 00 o 0 0U Operating hoGmshafsine Non operating 40G2mshadfsne Vibration o p Operating 0B Nonpertig R86 0 NOTE Applicable product safety standards specify thermal limits for plastic surfaces Compaq Presario 1600 Series Portable Computers operate well within this range of temperatures System Interrupts System I nterrupts lHardwarelRO
21. Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Illustrated Parts Catalog System Unit Boards Display Assembly Mass Storage Devices Miscellaneous Cable Kit Cables Miscellaneous Hardware and Plastics Kit Miscellaneous Parts Documentation and Software This section provides an breakdown and identifies the spare parts ordering number associated with each item s for the Compaq Presario 1600 Series Portable Computers file Cl SERVICE 20MANUALS COMPAQ 20_ 20check 201600 20SERIES 201650 20and 201655 illust html 1 of 2 6 27 2004 2 52 22 AM file CI SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOT S PRESARIO 201600 20SERIES 201650 20and 201655 illust html privacy and legal statement file CI SER VICE 20MANUALS COMPAQ 20_ 20check 201600 20SERIES 201650 20and 201655 illust html 2 of 2 6 27 2004 2 52 22 AM Removal amp Replace COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removal and Replacement Procedures This section explains the removal and replacement procedures for the computer Serial Number Location Disassembly Seque
22. Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Rear Connectors Models and Features Controls and Lights Left Side Components Right Side Components Bottom of Unit Port Replicator Power Management for Windows 98 privacy and legal statement 1 Keyboard Mouse Port 2 Parallel Printer Port 6 External Monitor Port 7 USB 3 Port Replicator 4 Fan Exhaust 5 Serial Port file CI SERVICE 20MANUALS COMPAQ 20_ 20checked 0 201600 20SERIES 201650 20and 201655 connec htm16 27 2004 2 52 38 AM 8 AC Adapter 9 Security Slot Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Port Replicator Models and This section is an overview of the Compaq Presario 1600 Series Portable Computer Port Replicator and covers the following topics Features P dd PRS and a System Overview m Features a Port Replicator Rear Connectors a 80 Pin Connectors Left Side Compon
23. Ss s s ProbableCause Recommended Action Mismatch in drive type fRunComputerSetup sss s i s sSSS po 1780 Primary Hard Drive 0 Failure gt gt gt Probable Cause Recommended Action Disk 0 failed to respond 1 Run Computer Checkup TEST 2 Replace the hard drive Hard drive format error 1 Run Computer Checkup TEST 2 Replace the hard drive 1782 Hard Drive Controller Probable Cause Recommended Action Hard drive controller failure 1 Run Computer Setup 2 Replace the hard drive privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 01600 20SERIES 201650 20and 201655 power1 html 2 of 2 6 27 2004 2 52 44 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Compaq Diagnostics Compaq Diagnostics is installed on the hard drive of the computer Run the Diagnostics utilities when you want to view or test system information and if you have installed or connected devices If you run Compaq Diagnostics from a diskette ensure that it is version 10 11 or later The Diagnostics men
24. are IB if you re on a network it s recommended that you set System Standby to Never There are five categories of power management settings under the Control Panel The default setting for each feature is listed below in the tables Power Management Properties Tab Power Schemes Plugged in Running on Batteries file C SERVICE 220M ANUALS COMPAQ 620 9620chec 2016009620SERIES962016509620and46201655 power html 1 of 46 27 2004 2 52 42 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 Always on System Standby Never 15 minutes Turn OFF Monitor After 15 minutes After 10 minutes Always on System Standby After 15 minutes After 10 minutes Power Management Properties Tab ALARMS Low Battery Alarm 1096 Critical Battery Alarm 096 Alarm Actions X Display Message Notification Text Action No Action Power Management Properties Tab POWER METER Default Tab ADVANCED Default Display Properties Tab POWER METER Monitor Laptop Display Maximum resolution according to unit display size System Properties Tab Device Manager Default Disk Drives X DMA CD ROM X DMA Sleep You can select Sleep mode instead of turning off the computer when you have finished using it This allows the computer to wake up faster than turning it completely off and saves power over the active On mode Compaq Presario Notebook computers have two levels of sleep Hibernation and Sleep Hibernatio
25. assembly cables Fan Assembly Audio Board Memory Module privacy and legal statement Next Step file Cl SERVICE 20MANUALS COMPAQ 20_ 20che 201600 20SERIES 201650 20and 201655 514 html 2 of 2 6 27 2004 2 53 15 AM Memory COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Memory Module Electrostatic To remove Discharge the ae memory Service module Considerations complete T the Cables and following Connectors steps Preparing the 1 P Computer for pent i the Disassembly computer Battery Pack for disassembly Palmrest Cover with 2 Close the Touch Pad computer Keyboard and turn the Heatspreader computer Modem upside down Processor Status Panel 3 Remove the screw I nterface from the Board memory module file C SERVICE 220MANUALS COMPAQ 4620 9620che 2602016009620SERIES 201650 20and 201655 515 html 1 of 2 6 27 2004 2 53 16 AM Memory Hard Drives Battery Charger Board CD Drive Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly Audio Board System Board Memory Module privacy and l
26. at all and will work perfectly throughout a normal cycle Although it may function normally for a while then degrade in the internal layers reducing its life expectancy Networks built into many integrated circuits provide some protection but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions Generating Static The table shows how different activities generate static electricity and at different electrostatic voltage levels Motions of bench worker 6o00v loov lv file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 electro html 1 of 2 6 27 2004 2 52 58 AM ESD NOTE 700 volts can degrade a product Return to Removal amp Replacement Procedures privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 electro html 2 of 2 6 27 2004 2 52 58 AM Service Cons COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Service Considerations Listed below are some of the considerations that you should keep in mind during the disassembly and assembly of the computer Tool and Software Requirements To service t
27. can create a safety hazard Any indications of component replacement or printed circuit board modifications may void any warranty Serial Number When requesting information or ordering spare parts the computer serial number should be provided to Compaq The serial number is located on the bottom of the computer Locating Additional I nformation The following documentation is available to support this product Compaq Presario 1600 Series Portable Computer documentation set Introducing Windows 98 Guide Service Training Guides Compaq Service Advisories and Bulletins Compaq QuickFind Compaq Service Quick Reference Guide privacy and legal statement file CV SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 preface html 2 of 2 6 27 2004 2 52 21 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Product Description Models and Compaq Features Presario l n 1600 Series Controls and Portable Lights Computer is a Left Side continuation Components of the new z 7 generation Right Side of Components multime
28. following steps 1 Back up the critical hard drive files Ensure that backup tapes diskette are not exposed to electrical or magnetic fields while stored in transit 2 Turn off the computer and external devices 3 Disconnect the external devices from their power sources then from the computer file Cl SERVICE 20MANUALS COMPAQ 20_ 20che 600 20SERIES 201650 20and 201655 compaq1 html 1 of 2 6 27 2004 2 52 51 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 lE Ensure that there is no diskette in the diskette drive and that there are no IMPORTANT PC Cards in the PC slots 4 Close the display and all exterior doors of the computer 5 Pack the computer with sufficient packing material to protect it Use the original packing box or similar packaging privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20che 600 20SERIES 201650 20and 201655 compaq1 html 2 of 2 6 27 2004 2 52 51 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations System Unit Description Spare Part Num
29. legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20che 0 201600 20SERIES 201650 20and 201655 59 html 2 of 2 6 27 2004 2 53 12 AM CPU COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Upper CPU Cover To remove the Upper CPU cover complete the following steps Electrostatic Discharge 1 Prepare Service is Considerations Cables and computer for disassembly Connectors 2 Remove the screw Preparing the located Computer for under the Disassembly bottom of Battery Pack Palmrest the unit near the battery ack which Cover with pack h d secures the Touch Pa Upper CPU Keyboard cover to the chassis Heatspreader Modem 3 Remove the palmrest Processor palmrest file CI SERVICE 20MANUALS COMPAQ 20_ 20che 201600 20SERIES 201650 20and 201655 510 html 1 of 2 6 27 2004 2 53 12 AM CPU Status Panel Interface Board Hard Drives Battery Charger Board CD Drive Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly Audio Board System Board Memory Module privacy and legal statement cover with touch pad 4 Re
30. 00 Series Models 1650 and 1655 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the System Board Electrostatic 10 remove the system board complete the following steps Discharge 1 Prepare the computer for disassembly Service Considerations 2 Remove the palmrest cover with touch pad Cables and Connectors 3 Remove the keyboard Preparing the Computer for 4 Remove the heatspreader Disassembly 5 Remove the processor Battery Pack Palmrest 6 Remove the status panel Cover with Touch Pad 7 Remove the interface board Keyboard 8 Remove the modem Heatspreader DS Modem 9 Remove the hard drive Processor Status Panel 10 Remove the stiffener bracket Interface 11 Remove the battery charger board Board file CI SERVICE 20MANUALS COMPAQ 20_ 20che 201600 20SERIES 201650 20and 201655 514 html 1 of 2 6 27 2004 2 53 15 AM System Bd Hard Drives 12 Remove the CD drive Battery l Charger Board 13 Remove the display panel assembly CD Drive 14 Remove the Upper CPU Cover Display Panel Assembly 15 Remove the diskette drive Upper CPU Gaver 16 Remove the fan Speaker 17 Remove the audio board Assembly Diskette Drive 18 Disconnect the speaker
31. 0_ 20chec 201600 20SERIES 201650 20and 201655 index html 1 of 2 6 27 2004 2 52 14 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 To report a technical problem contact your Regional Support Center or IM Help Center privacy and legal statement file C SERVICE 220MANUALS COMPAQ 90620 9620chec 2016009620SERIES 201650 20and 201655 index html 2 of 2 6 27 2004 2 52 14 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Notice The information in this guide is subject to change without notice COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING PERFORMANCE OR USE OF THIS MATERIAL This guide contains information protected by copyright No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation 1998 Compaq Computer Corporation All rights reserved Printed in the U S A Compaq Presario Registered U S Pate
32. 10 AM Display COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Display Panel Assembly Electrostatic Discharge Service Considerations Cables and Connectors Preparing the Computer for Disassembly Battery Pack Palmrest Cover with Touch Pad Keyboard Heatspreader Modem Processor Status Panel Interface Board Hard Drives Battery Charger Board CD Drive To remove the display panel assembly complete the following steps 1 Prepare the computer for disassembly 2 Remove the palmrest cover with touch pad 3 Remove the keyboard 4 Remove the heatspreader 5 Remove the status panel 6 Remove the interface board 7 Grasp the hinge covers pull out and lift the covers off the chassis file Cl SERVICE 20MANUALS COMPAQ 20_ 20che 0 201600 20SERIES 201650 20and 201655 59 html 1 of 2 6 27 2004 2 53 12 AM Display Display Panel Carefully Assembly une e Upper CPU xc I MPORTANT noy Cover panel assembly Speaker Ainge Assembly covers Diskette Drive Fan Assembly Next Step Audio Board System Board Memory Module privacy and
33. 52 25 AM Specs pem Peete pee o eomm pee e ee eee d power o sem osea mecok 0 Ese LENNON ee SS NE DMA pues prem o emere presi MM HN Secondary IDE Controller dual fifo pe shania ne prom Primary I DE Controller dual fifo MENS NM P Pri TRA o eem HD ne HUNE Secondary IDE controller dual fifo file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201600 20SERIES 201650 20and 201655 spec html 4 of 9 6 27 2004 2 52 25 AM Specs 0376h 0376h Intel PCI Bus Master IDE Controller 0378h 037Fh Printer Port LPT1 0388h 038Bh ES1869 Plug and Play AudioDrive MN LU 03COh 03DFh Video Controller E PM SERE RM HN Primary IDE controller dual fifo 03F7h 03F7h Standard Floppy Disk Controller Pe Communications Port COM1 04DOh 04D1h Motherboard resources PE OCF8h OCFFh PCI bus o emm 8000h 803Fh Motherboard resources HUNE Primary IDE controller dual fifo FCDOh FCDFh Intel PCI Bus Master IDEController HUNE Secondary IDE controller dual fifo FCEOh FCFFh Intel PCI to USB Universal Host Controller file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201600 20SERIES 201650 20and 201655 spec html 5 of 9 6 27 2004 2 52 25 AM Specs System Memory Catalog po System Memory Catalog gt gt gt Memory Address System Function 00000000h 0009FFFFh System board extension for PnPBIOS ss 000A0000h 000AFFFFh Graphics Controller 4i O00B0000h O00BFFFFh Graphics Controller
34. 55 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Preliminary Steps Before running POST complete the following preliminary steps 1 If a power on password has been established type the password and press the Enter key If the password is not known clear the password 2 Run Computer Checkup 3 Turn off the computer and its external devices 4 Disconnect any external devices that you do not want to test Do not disconnect the printer if you want to test it or use it to log error messages If the problem only occurs when an external device is connected to the ulke har ei computer the problem may be related to the external device or its cable Verify this by running POST with and without the external device connected 5 Install loopback plugs in the serial and parallel connectors if you would like to test these ports 6 Ensure the hard drive is installed in the computer 7 Ensure that the battery pack is inserted in the computer and the computer is connected to an external AC power source When the preliminary steps are completed you are ready to run POST file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec 01600 20SERIES 201650 20and 201655 prelim html 1 of 2 6 27 2004 2 52 43 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models
35. Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program These error codes help identify possibly defective subassemblies The following tables list error codes a description of the error condition and the action required to resolve the error condition MPORTANT Retest the system after completing each step If the problem has been resolved do not proceed with the remaining steps For the removal and replacement of a particular subassembly see Removal and Replacement Procedures Select error codes by number or type 101 through 114 Processor Test 200 through 215 Memory Test 300 through 304 Keyboard Test 401 through 403 Parallel Printer Test 600 through 699 Diskette Drive Test 1101 Serial Test 1701 through 1736 Hard Drive Test file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201600 20SERIES 201650 20and 201655 error html 1 of 7 6 27 2004 2 52 47 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 501 through 516 Video Test 2402 through 2456 2458 through 2480 3206 Audio Test 8601 through 8602 Touch Pad Pointing Device Test 3301 through 6623 CD Test Processor Test Error
36. MPAQ 20_ 20chec 201600 20SERIES 201650 20and 201655 error html 6 of 7 6 27 2004 2 52 47 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 6600 xx lID test failed 4 Replace the CD drive and retest 5 Replace the system board and retest did Read test failed penus Controller test failed peres Random read test failed Back to top privacy and legal statement file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec 201600 20SERIES 201650 20and 201655 error html 7 of 7 6 27 2004 2 52 47 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Troubleshooting Without Diagnostics This section provides information about how to identify and correct some common hardware memory and software problems It also explains several types of common messages that may be displayed on the screen The following pages contain troubleshooting information on Audio Memory Battery Battery gauge PC Card CD drive Power Diskette Diskette drive Printer Display Touch Pad Hard drive Keyboard Numeric keypad Hardware Ins
37. Q 20_ 20chec 201600 20SERIES 201650 20and 201655 error html 5 of 7 6 27 2004 2 52 47 AM The following steps apply to error codes 2402 xx through 2456 xx 1 Run the Configuration and Diagnostics Utilities 2 Replace the display assembly and retest 3 Replace the system board and retest Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 2425 xx ECG VGC monochrome graphics mode test failed pasion et x 480 graphics test failure 2432 xx 320 x 200 graphics 256 color mode test failure pase panes VGA Controller test failed 2451 xx 132 column Advanced VGA test failed 2456 xx Advanced VGA 256 Color test failed 2458 xx Advanced VGA BitBLT test The following step applies to error codes 2458 xx through 2480 xx 2468 xx Advanced VGA DAC test Replace the system board and retest pue pene VGA data path test pus posu VGA BitBLT test peo dd VGA LineDraw test Audio Test Error Codes ani aa System Internal Error ddl the system board and retest TouchPad Pointing Device I nterface Test Error Codes 8601 xx Mouse test failed 1 Replace the TouchPad and retest 2 Replace the system board and retest m nterface test failed CD Drive Test Error Codes 3301 xx CD drive read test failed 1 Replace the CD and retest 2 Verify that the speakers are connected oos drive seek test failed 3 Verify that drivers are loaded and properly installed file CI SERVICE 20MANUALS CO
38. Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Interface Board with Header To remove the Electrostatic interface board with Discharge header complete the following steps Service Considerations 1 Prepare the computer for Cables and_ disassembly Connectors 2 Remove the palmrest cover with touch pad Preparing the Computer for Disassembly Battery Pack 3 Remove the keyboard Palmrest Cover with 4 Remove the status Touch Pad panel Keyboard 5 Remove the two screws from the Heatspreader interface board Modem ae oe ee Next Step Processor Status Panel Hard Drives file C SERVICE 20MANUALS COMPAQ 20_ 20check 600 20SERIES 201650 20and 201655 interfac1 html 1 of 2 6 27 2004 2 53 07 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 Battery Charger Board CD Drive Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly Audio Board System Board Memory Module Compaq Home Worldwide Compaq com ommen Legal Notices and Privacy Statement Revised dd Month 1998 privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20check 600 20SERIES 201650 20and 201655 interfac1 html 2 of 2 6 27 2004 2 53 07 AM Hard Drive COMPAQ Maintenance amp Service Guide Pre
39. Thank you for purchasing this Factory Service Manual CD DVD from servicemanuals4u com Please check out our eBay auctions for more great deals on Factory Service Manuals servicemanuals4u Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Connector Pin Assignments Battery Pack Operations Click here to download the zip file for the following Maintenance amp Service Guide Welcome to the Maintenance amp Service Guide MSG This online guide is designed to serve the needs of those whose job it is to repair Compaq products Many of the components of the hardcopy MSG are contained in this online guide The Notice contains the copyright and trademark information The Preface shows symbol conventions Technician Notes and Serial Number locations on the unit This MSG will be periodically maintained and updated online as needed For content comments or questions contact the Editor file Cl SERVICE 20MANUALS COMPAQ 2
40. a period of time before the arrow disappears Do not unplug the AC adapter until the arrow disappears 2 Unplug the AC adapter and allow the battery to drain until the computer reaches hibernation and turns itself off Do not plug in the AC adapter during this process or you will need to restart with Step No 1 You may use the computer while the battery is draining 3 Your battery is re conditioned 4 Plug in the AC adapter and begin using the computer The table below shows battery pack charge times by model Battery Charge Time Computer On Line Off Line Model 1 NiMH Battery Pack 4 0 hours premature termination 2 00 hr Model 2 Li ion Battery Pack 4 5 hours premature termination 2 50 hr file CV SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 battery html 2 of 3 6 27 2004 2 52 30 AM file CVSERVICE 20MANUALS COMPAQ 20_ 20checked 200k NO PRESARIO 201600 20SERIES 201650 20and 201655 battery html Disposal of a Used Battery Pack In the interest of safeguarding our environment Compaq Computer Corporation recommends that nickel metal hydride NiMH and lithium ion Li ion battery packs be recycled Battery packs should be handled in accordance with country state province or local regulations CAUTION Never attempt to open or service a battery pack Opening a battery pack not only damages the pack and makes it unusable but also expose potentially harmful battery components T
41. ad 3 Remove the keyboard 4 Remove three screws from the heatspreader and lift out of the chassis To replace file C SER VICE 20MANUALS COMPAQ 20_ 20che 0 201600 20SERIES 201650 20and 201655 52 html 1 of 2 6 27 2004 2 53 03 AM Heatspreader Battery Charger Board CD Drive Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly Audio Board System Board Memory Module privacy and legal statement the heatspeader reverse the previous procedures file Cl SERVICE 20MANUALS COMPAQ 20_ 20che 0 201600 20SERIES 201650 20and 201655 52 html 2 of 2 6 27 2004 2 53 03 AM Modem COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Modem Electrostatic To remove Discharge the modem i and shield Service complete the Considerations following steps Cables and Connectors 1 Prepare z the ER un computer for disassembly Disassembly Battery Pack 2 Remove th t Palmrest ls parmrest Cover with cover with BORSE touch pad Touch Pad Keyboard 3 Remove Heatspreader the keyboard Modem 4 Remove Processor the heatspreader
42. agnostic Error Codes Troubleshooting Without Diagnostics Solving Minor Problems Contacting Compaq Support 1 Follow the Preliminary Steps 2 Run the Power On Self Test POST 3 Follow the recommended actions described in the diagnostic tables if you are unable to run POST or if POST displays an error message When following the recommended actions in the Sections on POST and Diagnostic Error Codes perform them in the order listed Rerun POST after each recommended action until the problem is solved and no error message occurs Once the problem is solved do not complete the remaining recommended actions file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 trouble html 1 of 2 6 27 2004 2 52 22 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 If the problem is intermittent check the egg zH computer several times to verify that the problem is solved privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 trouble html 2 of 2 6 27 2004 2 52 22 AM file CI SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOT S PRESARIO 201600 20SERIES 201650 20and 201655 illust html United States June 27 2004 COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting
43. al statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 ponpass html 2 of 2 6 27 2004 2 52 44 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Power On Self Test POST Running POST To run POST complete the following steps Turn off the computer then turn on the computer If POST does not detect any errors the computer will not beep This indicates successful completion of POST test POST has run successfully and boots from the hard drive or from a bootable diskette if one is installed in the diskette drive If POST detects errors the errors are indicated by screen and or audible messages Refer to Power On Self Test POST Codes in the tables for a list of POST codes and their relevant descriptions NOTE If the system is not functioning well enough to run POST or if the display is not functioning well enough to ll show POST error messages refer to the Troubleshooting tables Power On Self Test Messages 102 System Board Failure Probable Cause Recommended Action DMA timers etc Replace the syste
44. anel Interface Board Hard Drives Battery Charger Board CD Drive Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly Audio Board System Board Memory Module drive 9 Disconnect the speaker cables from the system board and remove the speaker assembly from the chassis The speaker cables must be properly routed when replacing the speaker assembly Place the cables in such a manner that they cannot be caught or snagged by screws For more information refer to the section on speaker assembly cable To replace the speaker assembly reverse the previous procedures file C SERVICE 220MANUALS COMPAQ 4620 9620che 262016009620SERIES 201650 20and 201655 511 html 2 of 3 6 27 2004 2 53 13 AM Speakers privacy and legal statement file C SER VICE 20MANUALS COMPAQ 20_ 20che 201600 20SERIES 201650 20and 201655 511 html 3 of 3 6 27 2004 2 53 13 AM DisketteD COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Diskette Drive Electrostatic O remove the diskette drive complete the following steps Discharge 1 Prepare the compu
45. are and Plastics Kit System Unit Boards Display Assembly Mass Storage Devices Miscellaneous Cable Kit Cables T Miscellaneous Parts Documentation and Software i SH Pitiraa EAA i N m ims zi Miscellaneous Hardware and Plastics Kit Spare Part Number 293761 001 Description Quantity 1 Door Battery Pack 1 each 2 Cover Memory Module 1 each 3 Door PCMCIA 2 each 4 Hinge Clutch Cover Left 1 each 1 each 10 each 7 Stand Foot plastic 10 each 8 Hard Drive Mounting Bracket 1 each 9 Stiffener Bracket 1 each 5 Hinge Clutch Cover Right 6 Rubber Foot file CV SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOKS PRESARIO 20 1600 20SERIES 201650 20and 201655 newp6 html 1 of 2 6 27 2004 2 52 56 AM Compaq com Compag Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 privacy and legal statement file C SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOKS PRESARIO 201600 20SERIES 20 1650 20and 201655 newp6 html 2 of 2 6 27 2004 2 52 56 AM Compag com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 United States June 27 2004 COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Proc
46. ber 1 Status 293737 Panel 001 2 Palmrest 332226 Cover 001 3 Keyboard Boards Display Assembly Mass Storage Devices 3s Miscellaneous diss E Cable Kit ares Canada 330981 Cables Miscellaneous Hardware and Plastics Kit Miscellaneous Parts Documentation and Software 401 4 Upper 293739 CPU Cover 001 with Power 001 6 Battery 330936 Pack 001 Li ion 7 CPU 331156 Base Assembly Enclosure Bottom Plastics nm gt a lt paa file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 01600 20SERIES 201650 20and 201655 system html 1 of 2 6 27 2004 2 52 52 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 privacy and legal statement file C SERVICE 220M ANUALS COMPAQ 620 9620chec 0160096 20S ERIES462016509620and96201655 system html 2 of 2 6 27 2004 2 52 52 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Boards System Unit Description Spare 1 Part Number Display Assembly
47. cations Pin Assignments Battery Pack Operations System Unit Boards Description Spare Part Number Display 331014 001 Assembly w Cable 12 1 inch TFT Mass Storage Devices Miscellaneous Cable Kit Cables 331012 001 Display Assembly w Cable 13 3 inch TFT Miscellaneous Hardware and Plastics Kit Miscellaneous Parts Documentation and Software privacy and legal statement j file ICI SERVICE 220MANUALS COMPAQ 620 9620checked 762016009620SERIES 201650 20and 201655 display htm16 27 2004 2 52 54 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 United States June 27 2004 COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Mass Storage Devices System Unit Boards Display Assembly Miscellaneous Cable Kit Cables Description 1 Diskette Drive w Cable 1 44 MB 3 5 inch 331165 001 2 Hard Drive w Mounting Bracket 5 0 GB 331011 001 Miscellaneous Hardware and Plastics Kit Miscellaneous Parts Documentation and Software Hard Drive w Mounting Bracket 4 0 330969 GB 001 3 24
48. ct Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Left Side Components Models and Features Controls and Lights z 3 AIght side i e ht xem Diskette omponents Eject Bottom of EMEN Unit 4 Battery Rear Pack Connectors Port Replicator Power Management for Windows 98 file C SERVICE 220MANUALS COMPAQ 0620 9620check 016009620SERIES962016509620and96201655 leftsid html 1 of 2 6 27 2004 2 52 36 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 privacy and legal statement file C SERVICE 220MANUALS COMPAQ 9620 9620check 016009620SERIES 201650 20and 201655 leftsid html 2 of 2 6 27 2004 2 52 36 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Right Side Components Models and 1 Headphone _ 6 Manual Eject Features Out Hole 2 Line In Jack 7 POMCIA Top Slot Lights gt i gt 3 External 8 PCMCIA Left Side s Microphone Jack Bottom Slot C
49. dia Bottom of portable Unit computers with an Rear innovative Connectors integrated design Port Replicator outstanding audio and video advanced core features and attractive styling This full function Pentium II file ClI SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 product html 1 of 2 6 27 2004 2 52 21 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 privacy and legal statement based series of portable computers allows full desktop functionality and additional connectivity via the optional port replicator file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 product html 2 of 2 6 27 2004 2 52 21 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Troubleshooting This section covers troubleshooting information for the Compaq Presario 1600 Series Portable Computers The basic steps in troubleshooting include Preliminary Steps Clearing the Power On Password Power On Self Test POST Compag Diagnostics Di
50. ec1 html 4 of 5 6 27 2004 2 52 29 AM Pins privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 connec1 html 5 of 5 6 27 2004 2 52 29 AM file CVSERVICE 20MANUALS COMPAQ 20_ 20checked 200k NO PRESARIO 201600 20SERIES 201650 20and 201655 battery html COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Battery Pack Operating Time This appendix covers the following information concerning battery pack operating time e Increase battery pack operating time e Conditioning a battery pack e Disposal of a used battery pack Increasing Battery Pack Operating Time Battery pack operating time differs depending on several variables To avoid unnecessary replacement consider the following variables when determining how long a charged battery pack should last e Power management settings e Hardware configuration e Software applications e Installed options e Display brightness e Hard drive usage e Changes in operating temperature e Type and number of installed PC Cards NOTE The power consumption requirements for PC Cards vary widely Some cards drain the battery ll pack very rapidly Batter
51. ed in the following tables If the problem appears related to a software application check the documentation provided with the software Solving Audio Problems Some common audio problems and solutions are listed in the following table Solving Audio Problems Problem Probable Cause Solution s Computer does not beep after the Power This is typical it indicates successful No action is required On Self Test POST completion of the Power On Self Test POST Solving Battery Pack and Battery Gauge Problems Some common causes and solutions for battery pack problems are listed in the following table The Solving Power Problems section in this chapter may also be applicable Solving Battery Pack and Battery Gauge Problems Problem Probable Cause Solution s Battery pack is discharged Computer won t turn on when battery pack is inserted and power cord is unplugged Connect the computer to an external power source and charge the battery pack Replace the battery pack with a fully charged battery pack Check the battery connectors on the system board to verify they are evenly spaced and that they are not bent or broken file CV SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 solving html 1 of 8 6 27 2004 2 52 51 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 Computer is beeping and battery LED Batte
52. edures Specifications Pin Assignments Battery Pack Operations Miscellaneous Parts System Unit Boards Display Assembly Mass Storage Devices Miscellaneous Cable Kit Description Spare Part Number 1 AC Adapter 298239 001 2 Port 293857 001 Replicator Clock Battery 117099 001 Not Shown Cables Miscellaneous 293760 001 en Screw Kit Not Miscellaneous Shown Hardware and Plastics Kit Logo Kit Not 203727 001 Shown Return Kit Not 293799 001 Shown Documentation and Software privacy and legal statement file CV SERVICE 20MANUALS COMPAQ 20_ 20checked 201600 20SERIES 201650 20and 201655 miscella html6 27 2004 2 52 57 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Documentation and Software System Unit Description Spare Part Number Boards Quick Restore CD EISE Not Available spla FEES Not Available Not Available Mass Storage Not Available Devices Not Available Miscellaneous Quick Reference Guide Cable Kit QuickFind fo
53. egal statement door and slide the memory module door to the right Next Step file CI SER VICE 20MANUALS COMPAQ 20_ 20che 201600 20SERIES 201650 20and 201655 515 html 2 of 2 6 27 2004 2 53 16 AM
54. em ran out of memory for the application Ensure that the optional memory expansion card is installed correctly Check the application documentation for memory requirements Install additional memory Too many TSR terminate and stay resident applications are running Remove from memory any TSR applications that you do not need Solving Minor Problems continued privacy and legal statement file C SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 solving html 8 of 8 6 27 2004 2 52 51 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 United States June 27 2004 COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Contacting Compag Support Obtain the following information before contacting Compaq Reseller Support Product name Product serial number Purchase date Conditions under which the problem occurred Any error messages that have occurred Hardware configuration Type of printer connected Hardware software being used Printed result of Computer Checkup TEST Printed copies of CONFIG SYS and AUTOEXEC BAT files if possible Shipping Preparation To ship the computer complete the
55. ents n Right Side Pen ponents ystem Overview Bottom of A manual docking mechanism on the Compaq Presario 1600 Series Portable Computer Port Unit Replicator docks Compaq Presario 1600 Series Portable Computers When the computer is docked the 80 pin external options connector handles the entire electrical interface both power and signal connections between the computer and the Port Replicator Rear Rear Connectors i Power Management for Windows 98 The Compaq Presario 1600 Series Portable Computer Port Replicator provides all the connectors supported by the Compaq Presario 1600 Series Portable Computers They include External keyboard External mouse MIDI game port External monitor Serial Parallel AC Adapter Dual USB ports Not supported on all models file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201600 20SERIES 201650 20and 201655 port html 1 of 2 6 27 2004 2 52 41 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 s m ommen Legal Notices and Privacy Statement Revised dd Month 1998 privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201600 20SERIES 201650 20and 201655 port html 2 of 2 6 27 2004 2 52 41 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ United States June 27 2004 Maintenance amp Service Gu
56. ervice Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Battery Charger Board To remove the battery charger board complete the following steps 1 Prepare the computer for disassembly 2 Remove the palmrest cover with touch pad 3 Remove the keyboard 4 Remove the hard drive 5 Remove the stiffener bracket 6 Remove screw from the battery charger board unplug the board from the connector on the system board file Cl SER VICE 20MANUALS COMPAQ 20_ 20che 0 201600 20SERIES 201650 20and 201655 57 html 1 of 2 6 27 2004 2 53 09 AM Battery Charger Hard Drives Battery Charger Board CD Drive Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly Audio Board System Board Memory Module privacy and legal statement and lift out of the chassis To replace the battery charger board reverse the previous procedures When replacing the battery charger board ensure the pins are aligned with the connector on the system board file CV SER VICE 20MANUALS COMPAQ 20_ 20che 0 201600 20SERIES 201650 20and 201655 57 html 2 of 2 6 27 2004 2 53 09 AM CD COMPAQ Maintenance am
57. failed Keyboard Test Error Codes 300 xx Failed ID Test 1 Check the keyboard connection If disconnected turn off the computer pora Failed Selftest I nterface Test and connect the keyboard po2 xx Failed Individual Key Test Boro pared Keyboard Repeat Test 3 Replace the system board and retest Parallel Printer Test Error Codes pores Li failed or not connected 1 Connect the printer 2 Check power to the printer MAE pales Port Test 3 Install the loop back connector and retest MEN pue pattern test failed 4 Check port and IRQ configuration 5 Replace the system board and retest Diskette Drive Test oo T mu comu l 1 Replace the diskette media and failed retest 601 xx Diskette format failed 2 Check and or replace the diskette power and signal cables and retest lo 02 xx Diskette read test failed 3 Replace the diskette drive and retest Diskette write read compare test 4 Replace the system board and retest 603 xx railed 604 xx Diskette random read test failed 606 xx Diskette speed test falead 609 xx Diskette reset controller test failed T Diskette drive speed not within limits 2 Replace the keyboard and retest Diskette drive media ID error 699 xx 2 Run the Configuration and Diagnostics Utilities 1 Replace media Serial Test Error Codes 1303 356 Serial port test failed 1 Check port configuration 2 Replace the system board and retest
58. for the speaker assembly Plastic Parts Plastic parts can be damaged by the use of excessive force during disassembly and reassembly When handling the plastic parts use care Apply pressure only at the points designated in the maintenance instructions Back to Top of Page Return to Removal amp Replacement Procedures uM o ommen 2 Legal Notices and Privacy Statement Revised dd Month 1998 privacy and legal statement file CV SER VICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 cables1 html 2 of 2 6 27 2004 2 52 59 AM Preparing the Computer COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Preparing the Computer for Disassembly Electrostatic Before beginning removal and replacement procedures complete the Discharge following procedures Service 1 Disconnect AC power and any external devices Considerations HEREDI 2 Remove the battery pack Connectors 3 Remove any PC Cards Preparing the Computer for The battery pack should be removed before performing Disassembly IMPORTANT any internal maintenance on the computer Battery Pack Palmrest Cover with Touch Pad WARNI NG
59. harging Temperature 32 F 0 50 C 20 C 60 C 5 C 45 C 32 F 0 50 C 20 C 60 C 5 C 45 C privacy and legal statement file C SERVICE 220MANUALS COMPAQ 620 9620chec 262016009620S ERIES 201650 20and 201655 spec html 9 of 9 6 27 2004 2 52 25 AM Pins United States Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Connector Pin Assignments This appendix provides connector pin assignment tables for Compaq Presario 1600 Series Portable Computers For more information on connectors refer to the section on Rear Connectors NOTE The signals in all tables of this appendix are considered active high unless otherwise indicated by an asterisk Parallel Connector Pin Signal Pin Signa 1 jsroe i Acknowledge 2 jpteBtO i Busy B DataBitl 2 Paper Out 4 DataBt2 a3 set 5 DataBit3 4 jJAwolinefed 6 Data Bta Error 7 JetaBt5 jie initialize Printe 8 IData Bit 6 17 Select In D DetaBt7 51825 Signal Ground Active low o Serial Connector file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20a
60. he computer you need the following Compaq screwdriver kit Spare Part No 161946 001 Torx T 9 screwdriver 5mm nut drivers for screwlocks and standoffs Small standard screwdriver Small Phillips screwdriver Plastic shroud Diagnostics software Screws The screws used in the computer are not interchangeable If an incorrect screw is used during the reassembly process it can damage the unit Compaq strongly recommends that all screws removed during disassembly be kept with the part that was removed then returned to their proper locations As each subassembly is removed from the computer it should be placed I MPORTANT away from the work area to prevent damage file C SERVICE 220MANUALS COMPAQ 620 9620chec 16009620SERIES 201650 20and 201655 service html 1 of 2 6 27 2004 2 52 59 AM Service Cons Return to Removal amp Replacement Procedures privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 service html 2 of 2 6 27 2004 2 52 59 AM Cable POs COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Cables and Connectors Most cables used throughout the unit are ribbon cables Cab
61. ide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Power Management for Windows 98 The following power management features are available for conserving AC power and extending battery operating time e Power Management Settings e Sleep e Hibernation e Battery operating time e Rebooting After a Lockup e Servicing Your Computer Full Off Mode Power Management Settings Depending on your patterns of computer use you can set different levels of power management These different power management levels can be activated based on the amount of time passed since the last system activity System activity examples include keyboard or mouse movement CD while under program control that monitors Sleep and modem use You can select different conditions or power schemes through Power Management The optional settings are Home Office Desk Portable Laptop and Always On From the default settings you can change the following settings e the System goes to Sleep Standby mode e the screen times out and goes blank e the hard drive spins down Each of these system components will go to sleep after the selected or default periods of inactivity The setting for hard drive must be less than or equal to the setting for System Ile
62. io 1600 Series Maintenance and Service Guide Models 1650 and 1655 The View System Information INSPECT utility provides information about the computer and installed or connected devices You can display print or save the information Follow these steps to run View System Information INSPECT from the Compaq Diagnostics diskette 1 Turn on the external devices that you want to test Connect the printer if you want to print the information 2 Insert the Compaq Diagnostics diskette in drive A 3 Turn on or restart the computer The computer starts from drive A and the Diagnostics Welcome screen appears 4 Press Enter to continue The Diagnostics menu appears 5 Select View System Information INSPECT from the Diagnostics menu 6 Select the item you want to view from the following list System Memory ROM Audio Keyboard Operating system System ports System files System storage Windows files Graphics 7 Follow the instructions on the screen to cycle through the screens to return to the list and choose another item or to print the information privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20che 1600 20SERIES 201650 20and 201655 compaq html 3 of 3 6 27 2004 2 52 45 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 United States June 27 2004
63. is a troubleshooting guide that can be used for reference when servicing the Compag Presario 1600 Series Portable Computers Compaq Computer Corporation reserves the right to make changes to the Compaq Presario 1600 Series Portable Computers without notice Symbols The following words and symbols mark special messages throughout this guide WARNI NG Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of data ldem Text set off in this manner presents clarifying information or specific instructions feu Text set off in this manner presents commentary sidelights or interesting points of information Technician Notes file C SERVICE 220M ANUALS COMPAQ 620 9620chec 16009620SERIES 201650 20and 201655 preface html 1 of 2 6 27 2004 2 52 21 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 WARNING Only authorized technicians trained by Compaq should repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies the user should not attempt to make repairs at the component level or to make modifications to any printed circuit board Improper repairs
64. les must be handled with extreme care to avoid damage Apply only the tension required to seat or unseat the cables during insertion or removal from the connector Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing the cables and ensure that the cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Cables Use the following precautions when handling cables to avoid damage to the cable or computer e Always handle cables by their connectors e Avoid bending twisting or pulling on the cables e Apply minimum required force when seating or unseating the cables from their connectors e Place the cables in such a manner that they cannot be caught or snagged by parts being removed or replaced e Handle flex cables with extreme care they can tear easily N CAUTI ON When serving these computers ensure that cables are placed in their proper location during the reassembly process Improper cable placement can cause severe damage to the unit Select the desired illustration Removing a Cable from a ZIF Connector The ribbon cable position for the 5 0 GB or 4 0 hard drive file CVSER VICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 cables1 html 1 of 2 6 27 2004 2 52 59 AM Cable POs The ribbon cable position for the CD drive The ribbon cable position for the diskette drive The cable position
65. m boarda po 162 System Options Not Set ss i s s SCS Probable Cause Recommended Action Configuration incorrect Run Computer Setup CMOS reflects that an invalid pomme configuration has been set RAM failure 1 Replace the memory modules 2 Replace the system board Memory test data error 1 Replace the memory modules 2 Replace the system board XX000YZZ RAM failure Replace the system board file C SERVICE 220M ANUALS COMPAQ 620 9620chec 016007620SERIES 62016509620and46201655 powerl html 1 of 2 6 27 2004 2 52 44 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 mM XX000YZZ 201 Memory Error Probable Cause Recommended Action 301 Keyboard Error Probable Cause Recommended Action Keyboard failure 1 Ensure the keys are not depressed during POST 2 Reconnect the keyboard with the computer off 3 Replace the keyboard 304 Keyboard or System Unit Error Probable Cause Recommended Action Keyboard or system board error 1 Replace the keyboard 2 Replace the TouchPad or mouse 3 Replace the system board 601 Diskette Controller Error Probable Cause Recommended Action Mismatch in drive type or failure in the diskette controller 1 Run Computer Checkup TEST 2 Check and or replace cables 3 Replace the system board po 605 Diskette Drive Error ss ies
66. move the keyboard 5 Remove the heatspreader 6 Remove the display panel assembly 7 Remove three screws located on the top and release the snap located in the left corner of the Upper CPU cover To replace the Upper CPU cover reverse the previous procedures file CV SERVICE 20MANUALS COMPAQ 20_ 20che 201600 20SERIES 201650 20and 201655 510 html 2 of 2 6 27 2004 2 53 12 AM Speakers COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Speaker Assembly To remove the speaker assembly complete the following steps see EJ a tk a el AB ePi 1 Prepare the computer for disassembly 2 Remove the palmrest cover with touch pad 3 Remove the keyboard 4 Remove the heatspreader Considerations 5 Remove the hard drive in S 6 Remove the stiffener bracket 7 Remove the display panel assembly 8 Remove the CD file Cl SER VICE 20MANUALS COMPAQ 20_ 20che 201600 20SERIES 201650 20and 201655 511 html 1 of 3 6 27 2004 2 53 13 AM Speakers Keyboard Heatspreader Modem Processor Status P
67. n by pushing the power button once your computer will perform a save to disk followed by a shut down of the computer into Off mode Sleep is a low power mode also referred to as Standby mode While in Sleep mode your computer will maintain system information and open files Unsaved information will be lost if you turn off your system prior to system wake up or if you lose power while using the AC adapter file CV SERVICE 20MANUALS COMPAQ 20_ 20chec 201600 20SERIES 20 1650 20and 201655 power html 2 of 46 27 2004 2 52 42 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 CAUTION While in Sleep mode your computer will maintain system information and open files Unsaved information will be lost if you turn off your system prior to system wake up or if you lose power while using the AC adapter Hibernation Mode Hibernation helps conserve battery life and protects your data Hibernation can be a routine power saving event or can be the result of a low battery condition As it enters Hibernation your computer will display a progress screen as it automatically saves the machine state before it shuts down and turns itself off Your computer will automatically go into Hibernation when the battery has little power left or when the system operating on battery power has been in Sleep mode for more than an hour You can also manually initiate Hibernation by pressing the power button
68. nce Electrostatic Discharge Service Considerations Cables and Connectors Preparing the Computer for Disassembly Battery Pack Palmrest Cover with Touch Pad Report the computer Q serial number to Compag when requesting Keyboard information or ordering spare parts file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 removal html 1 of 2 6 27 2004 2 52 23 AM Removal amp Replace Heatspreader Modem Processor Status Panel Interface Board Hard Drives Battery Charger Board CD Drive Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly Audio Board System Board Memory Module privacy and legal statement file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 removal html 2 of 2 6 27 2004 2 52 23 AM Specs COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Specifications This chapter covers the following specifications of Compaq Presario 1600 Series Portable Computers e Computer models e Physical and environmental e System Interrupts e System DMA e System
69. nd 201655 connec1 html 1 of 5 6 27 2004 2 52 29 AM Pins Connector Pin Signal Carrier Detect OU OO OC OG 9 0 0G Receive Date Transmit Data Data Terminal Ready Signal Ground Data Set Ready Ready to Send Clear to Send Ring Indicator Keyboard Mouse Connector Pin Signal 5 VDC Clock Not defined External VGA Monitor Connector Pin Signal file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 connec1 html 2 of 5 6 27 2004 2 52 29 AM Pins Red Analog Green Analog Blue Analog Not connected Ground Ground Analog Ground Analog Ground Analog Not connected Ground Monitor Detect DDC2B Data Horizontal Sync Vertical Sync DDC2B Clock Universal Serial Bus Connector Pin Signal Port Replicator file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 connec1 html 3 of 5 6 27 2004 2 52 29 AM Pins 8 KbData2 99 lusso 49 J MbiOu 69 W Syce 10 Joystick Datab s0 usso fo hsv UO Ground 41 lpSelectin 1 ussi Bi ev n MSyc l2 pPaper amp na 2 ussi X 2 ING 2 Ground Hs cp Ero Bs adapterin Bs NC Q5 eren H6 pack 36 adapterin 56 DockID 6 Ground 17 pAutoFeed 7 adapterin 57 xo 77 Red 8 lp Strobe 38 adapterin B8 lp Select 8 Ground Modem Connector Pin Signal file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 conn
70. nt and Trademark Office Microsoft MS DOS and Windows are registered trademarks of Microsoft Corporation Windows 95 is a trademark of Microsoft Corporation The software described in this guide is furnished under a license agreement or nondisclosure agreement The software may be used or copied only in accordance with the terms of the agreement Product names mentioned herein may be trademarks and or registered trademarks of their respective companies Maintenance and Service Guide Compaq Presario 1600 Series Portable Computers file C SERVICE 220MANUALS COMPAQ 9620 9620chec 016009620SERIES962016509620and96201655 notice html 1 of 2 6 27 2004 2 52 20 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 First Edition June 1998 Compaq Computer Corporation privacy and legal statement file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec 01600 20SERIES 201650 20and 201655 notice html 2 of 2 6 27 2004 2 52 20 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Preface This Maintenance and Service Guide
71. ode 9 x 14 character cell test failed 506 xx Video 80 x 25 mode8x8 character cell test failed 507 xx Video 40 x 25 mode test failed Video 320 x 200 mode color set 0 508 Xx test failed 509 Xxx Video 320 x 200 mode color set 1 test failed 510 xx Video 640 x 200 mode test failed file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201600 20SERIES 201650 20and 201655 error html 4 of 7 6 27 2004 2 52 47 AM 1 Disconnect external monitor and test with internal LCD display 2 Replace the display assembly and retest 3 Replace the system board and retest Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 ETT Video screen memory page test failed character cell test failed 2408 1 2409 x 2410 xx Video 640 x 200 mode test failed 2411 xx Video screen memory page test failed 2412 xx Video gray scale test failed pues Meo white screen test failed paren d noise pattern test failed pns peus memory test failed 2419 xx ECG VGC ROM checksum test failed l Run the Configuration and Diagnostics Utilities 2 Disconnect external monitor and test pero devil 200 graphics with internal LCD display 3 Replace the display assembly and 2422 xx ECG VGC 640 x 350 16 color set retest test failed 4 Replace the system board and retest 2423 xx ECG VGC 640 x 350 64 color set test failed 2424 xx ECG VGC monochrome text mode test failed file Cl SERVICE 20MANUALS COMPA
72. omponents 4 CD Drive 9 PCMCIA Eject Levers 5 CD Drive E Right Controls and Eject Button Speaker Port Connectors Port Replicator privacy and legal statement file CI SSERVICE 220MANUALS COMPAQ 620 9620checked 1O962016009620SERIES 201650 20and 201655 right html6 27 2004 2 52 37 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Bottom of Unit Models and 1 Memory 2 Features Compartment Feet Controls and Lights Left Side Components Right Side Components 1 ji Connectors a cians Power Management Port Replicator for Windows 98 privacy and legal statement file C SER VICE 20MANUALS COMPAQ 20_ 20checked 0 201600 20SERIES 201650 20and 201655 bottom htm16 27 2004 2 52 37 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated
73. once while the system is active To restore the computer s previous state simply press the power button once again While waking up the computer will display a progress screen The following table shows the conditions and indicators for getting in and out of the various power management modes Sleep Hibernation and Off Mode To Initiate To End Indicators Sleep Manual keys Press any key Flashing green combination Power LED Fn F4 Time Out Default 15 minutes If on Battery power system will not go to Sleep if on AC power Hibernate Manual Press Press Power No Power LED Power Button once Button once blank screen Time Out Default If low battery or after 1 hour of sleep system will not Hibernate if on AC power Off Perform normal Press Power No Power LED Windows Button once blank screen shutdown via the start button or press and hold down the power button for 4 seconds Servicing Your Computer Full Off Mode If you need to install or replace components in your system you must turn the computer off completely Follow the instructions above for properly putting the computer into Off mode unplug from the outlet and remove the battery file CVSERVICE 20MANUALS COMPAQ 20_ 20chec 201600 20SERIES 20 1650 20and 201655 power html 3 of 4 6 27 2004 2 52 42 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 see battery section for instr
74. op of Page privacy and legal statement file CV SERVICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 battery html 3 of 3 6 27 2004 2 52 30 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Models and Features Compaq Presario 1600 Series Portable Computer Models Model Model 1650 1655 Display 12 1 TFT 13 3 TFT EUN P 266 Pentium II 266 Pentium II Components iid 266 Pentium ll entium i 4 0 GB 4 0 GB Right Side Hard 2 4 0 GB 0 G Components CD Drive 24x MAX 24x MAX Modem M 56 0 Kbps or K 56 0 K 56 0 Kbps with Kbps with ITU V 90 ITU V 90 Controls and Lights ji TR pay ooo a a a EDD 3 Modem 00 S S rtu o 3 Rear Connectors Port Replicator Power Management for Windows 98 file C SERVICE 220MANUALS COMPAQ 0620 9620chec 016009620S ERIES 201650 20and 201655 models html 1 of 2 6 27 2004 2 52 35 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec
75. over with touch pad complete the following steps 1 Prepare the computer for disassembly file Cl SER VICE 20MANUALS COMPAQ 20_ 20che 0 201600 20SERIES 201650 20and 201655 51 html 1 of 2 6 27 2004 2 53 02 AM Palmrest CD Drive Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly Audio Board System Board Memory Module privacy and legal statement 2 Close the computer and turn the computer upside down 3 Remove three screws from the bottom of the computer Next Step file CI SER VICE 20MANUALS COMPAQ 20_ 20che 0 201600 20SERIES 201650 20and 201655 51 html 2 of 2 6 27 2004 2 53 02 AM Keyboard COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Keyboard Electrostatic Discharge Service Considerations Cables and Connectors Preparing the Computer for Disassembly Battery Pack Palmrest Cover with Touch Pad Keyboard Heatspreader Modem Processor Status Panel Interface Board Hard Drives Battery Charger Board CD Drive To remove the keyboard complete the following steps 1 Prepare the computer for
76. p Service Guide Presario 1600 Series Models 1650 and 1655 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the CD Drive Electrostatic ne e Discharge gave Service complete the Considerations following steps Cables and Connectors 1 Prepare z the Preparing E computer for Computer disassembly Disassembly Battery Pack 2 Remove th t Palmrest is pamresr E cover with Cover with Sach nce zd Touch Pad touch pad Keyboard 3 Remove Heatspreader the keyboard Modem 4 Remove Processor the heat der Status Panel eatspreager Interface 4 Remove Board the hard drive Hard Drives file CVSERVICE 20MANUALS COMPAQ 20_ 20che 0 201600 20SERIES 20 1650 20and 201655 56 html 1 of 2 6 27 2004 2 53 10 AM CD Batter Charger Board CD Drive Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly Audio Board System Board Memory Module privacy and legal statement 5 Remove the stiffener bracket 6 Remove the battery charger board 7 Remove two screws located at the back CD drive Next Step file CV SERVICE 20MANUALS COMPAQ 20_ 20che 0 201600 20SERIES 20 1650 20and 201655 56 html 2 of 2 6 27 2004 2 53
77. pt enter FORMAT A Diskette drive cannot read a diskette The wrong type of diskette is being Use the type of diskette required by used the drive Diskette has a bad sector Copy files to hard drive or another diskette Reformat bad floppy Drive error has occurred Run Computer Checkup from the Compaq Diagnostics diskette Diskette is not Format the diskette At the system formatted prompt enter FORMAT A Cannot boot from diskette Bootable diskette is not in drive A Put the bootable diskette in drive A Diskette Boot has incorrect setting Run Computer Setup and set diskette in Computer Setup as first to boot Solving Display Problems This section lists some common causes and solutions for computer display and external monitor problems You can perform a monitor self test on an external VGA color or monochrome monitor by disconnecting the monitor from the computer To do so complete the following steps 1 Turn off the monitor 2 Turn off the computer 3 Disconnect the monitor signal cable from the computer 4 Turn on the monitor and allow it to warm up for one minute The display should be white A narrow black border may also appear on the left and right sides of the display Either of these displays indicates that the monitor is working properly Solving Display Problems Problem Probable Cause Solution s Screen is dim Control for brightness if applicable Adjust the Brightness of the display
78. r Windows North America Latin America Asia Pacific Cables Miscellaneous QuickFind for Windows Europe Middle East Africa Hardware and Plastics Kit QuickFind is updated monthly To complete the QuickFind part number add the suffix from the table Miscellaneous below for the desired month If you do not specify the 3 digit suffix the default is the current month Parts in which the order is placed QuickFind Part Number Suffix E Suffix Month Suffix Month 001 January 007 J uly 002 February 008 August 003 March 009 September 004 April 010 October 005 May 011 November 006 June 012 December privacy and legal statement file C SERVICE 20MANUALS COMPAQ 20_ 20checke 201600 20SERIES 20 1650 20and 201655 docume htm16 27 2004 2 52 58 AM ESD COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Electrostatic Discharge A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge ESD may not be affected
79. rge the battery pack Solving CD Drive Problems Some common causes and solutions for CD drive problems are listed in the following table Solving CD Drive Problems Problem Probable Cause Solution s CD drive cannot read a compact disc Compact disc is upside down or is Open the CD loading tray lay the improperly inserted in the CD drive compact disc in it label side up then close the tray CD is CD Plus or Pregap Track 0 Cannot read these type CDs in 24x type Remove the CD Solving Diskette and Diskette Drive Problems Some common causes and solutions for diskette and diskette drive problems are listed in the following table Solving Diskette and Diskette Drive Problems Problem Probable Cause Solution s Diskette is write protected Disable the diskette s write protect feature or use a diskette that is not write protected Computer is writing to the wrong Check the drive letter in the path drive statement Not enough space is left on the Use another diskette diskette file C SERVICE 220M ANUALS COMPAQ 4620 9620chec 16009620SERIES 201650 20and 201655 solving html 3 of 8 6 27 2004 2 52 51 AM Diskette drive cannot write to a diskette Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 Drive error has occurred Run Computer Checkup from the Compaq Diagnostics diskette Diskette is not formatted Format the diskette At the system prom
80. robable Cause Solution s Reading hard drive takes an unusually long time after restarting the computer System entered Hibernation due to Give the system time to restore the low battery condition and is now previously saved data to its exact exiting from it state before Hibernation file CI SER VICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 solving html 6 of 8 6 27 2004 2 52 51 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 Hard drive error occurs Hard drive has bad sectors or has Run Computer Checkup failed Hard drive is not seated properly Hard drive does not work Turn off and unplug the computer remove the battery pack and remove and then reinstall the hard drive Solving Hardware Installation Problems Some common causes and solutions for hardware installation problems are listed in the following table Solving Hardware Installation Problems Problem A new device is not recognized as part of the computer system Probable Cause Cable s of new external device are loose or power cables are unplugged Power switch of new external device is not turned on Device is not seated properly Solving Keyboard Numeric Keypad Problems Solutions s E Ensure that all cables are properly and securely connected EE Turn off the computer turn on the external device then t
81. ront of the computer Problem Probable Cause Solution s file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec 1600 20SERIES 201650 20and 201655 solving html 5 of 8 6 27 2004 2 52 51 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 This display panel has a continuous pattern across it e g a jailbars pattern has a single color on it or has garbled graphics across the entire panel This failure is for patterns across the entire panel not just on one section Improper display cable connections Reseat the display cable to the following until the problem is solved 1 System board 2 Display assembly Defective display cable Replace the display assembly Defective inverter board Replace the display assembly Defective system board Replace the system board To perform a self test on an external VGA color monitor complete the following steps The screen Cougs should be white A narrow black border may also appear on the left and right sides of the display Either of these displays indicates that the monitor is working properly Solving Hard Drive Problems Some common causes and solutions for hard drive problems are listed in the following table CAUTI ON To prevent loss of information always maintain an up to date backup of your hard drive at all times in case of errors or failures Solving Hard Drive Problems Problem P
82. rvice Considerations Cables and Connectors Preparing the Computer for Disassembly Battery Pack Palmrest Cover with Touch Pad Keyboard Heatspreader Modem Processor Status Panel Interface Board Hard Drives To remove the fan assembly complete the following steps 1 Prepare the computer for disassembly 2 Remove the palmrest cover with touch pad 3 Remove the keyboard 4 Remove the heatspreader 5 Remove the display panel assembly 6 Remove the Upper CPU cover 7 Disconnect the fan cable from the connector on the system board Pull the fan from the chassis slot To remove the fan gasket complete the following step Pull the gasket from the fan file C SERVICE 20MANUALS COMPAQ 20_ 20che 201600 20SERIES 201650 20and 201655 513 html 1 of 2 6 27 2004 2 53 15 AM Batter Charger Board Replace the fan CD Drive gasket Display Panel eee Assembly 15 Upper CPU aL denuwp Wi degree angle cover and push Speaker forward Assembly to replace the fan Diskette Drive assembly Fan Assembly Audio Board To replace the fan assembly reverse the System Board previous procedures Memory Module privacy and legal statement file C SERVICE 20MANUALS COMPAQ 20_ 20che 201600 20SERIES 201650 20and 201655 513 html 2 of 2 6 27 2004 2 53 15 AM System Bd COMPAQ Maintenance amp Service Guide Presario 16
83. ry charge is low icon is blinking Immediately save any open file s Then do any one of the following e Connect the computer to an external power source to charge the battery pack e Turn off the computer or initiate Hibernation until you can find another power source or charge the battery pack Computer battery LED icon front on Volume is turned down too low Adjust the volume the unit blinks to indicate low battery condition but computer does not beep Battery LED icon doesn t light and Battery pack is already charged No action is necessary battery pack won t fast charge Battery pack was exposed to Allow time for the battery pack to temperature extremes return to room temperature Battery pack is at end of its life Replace battery pack You have to set the date and time RTC battery is dead Replace the RTC battery every time you turn on the computer Problem Probable Cause Solution s Battery charge does not last as Battery is being exposed to high Keep the battery pack within the long as expected temperatures or extremely cold recommended operating temperature temperatures range 50 F to 104 F 10 C to 40 C or recommended storage range 4 F to 86 F 20 C to 30 C Recharge the battery pack Battery has partially self discharged Recharge the battery Discharge the battery completely and then recharge it Power management is disabled Set a power management level in Comp
84. sario 1600 Series Models 1650 and 1655 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the 5 0 GB or 4 0 GB Hard Drives To remove Electrostatic the hard drive with the hard drive bracket attached Connectors complete the Preparing the following Computer for steps Disassembly 1 Prepare the Palmrest computer_ Cover with_ for Touch Pad disassembly 2 Remove Heatspreader the Modem palmrest a cover with Processor touch pad Int 3 Remove nC Cc BESS four screws Board from the hard drive file CI SERVICE 20MANUALS COMPAQ 20_ 20che 0 201600 20SERIES 201650 20and 201655 55 html 1 of 2 6 27 2004 2 53 08 AM Hard Drive Hard Drives mounting bracket and Battery lift up the Charger Board hard drive cD Drive ee Next Step Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly Audio Board System Board Memory Module privacy and legal statement file CU SERVICE 220M ANUALS COMPAQ 620 9620che O 62016009620SERIES 201650 20and 201655 55 html 2 of 2 6 27 2004 2 53 08 AM Battery Charger COMPAQ United States June 27 2004 Maintenance amp S
85. t available Hard Drive Information not available ooo MadDrvs S Logical Configuration Cylinders Heads Sectors per track Bytes per sector Information not available Information not available Seek Times Typical Including settling in ms Transfer Rate Information not available Information not available At interface Information not available Information not available CD Drive Information not available PCD Drive Po 24x CDDrive Dimensions Information not available ae Rotational Spe Rotational Speed Information not available Information not available available Typical Transfer Rate Information not available Sustained Data Transfer Rate Access Time Information not available Average Random Access Time Spin Up time Information not available Data Buffer Capacity Information not available Battery Pack file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201600 20SERIES 201650 20and 201655 spec html 8 of 9 6 27 2004 2 52 25 AM Specs Battery Pack Nickel Metal Hydride NiMH Lithium lon Li ion Dimensions Height 0 8 in 20 3 mm 0 8 in 20 3 mm Length 5 7 in 145 mm 5 7 in 145 mm Width 3 1 in 78 7 mm 3 1 in 78 7 mm Weight 1 011b 458 1 g 0 90 Ib 408 2 g Battery Pack Operating Time 2 30 hr 3 00 hr Energy Nominal Open Circuit Voltage Environmental Requirements Operating Temperature Non operating Temperature C
86. tallation Since symptoms can appear to be similar carefully match the symptoms of the computer malfunction against the problem description in the Troubleshooting tables to avoid a misdiagnosis WARNING To avoid a potential shock hazard during troubleshooting procedures disconnect all power sources before removing the keyboard cover or the display bezel Before Replacing Parts Verify that cables are connected properly to the suspected defective parts Run Computer Setup after connecting external devices Verify that all required device drivers are installed Verify that all required changes have been made to the CONFIG SYS file Verify that all required changes have been made to the AUTOEXEC BAT file Verify that all printer drivers have been installed for each application privacy and legal statement file C SERVICE 220M ANUALS COMPAQ 620 9620checked RIO462016009620SERIES 62016509620and96201655 tswo htm16 27 2004 2 52 48 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Solving Minor Problems Some minor problems and possible solutions are outlin
87. ter for disassembly Service Considerations 2 Remove the palmrest cover with touch pad Cables and Connectors 3 Remove the keyboard Preparing the Computer for Disassembly 4 Remove the heatspreader Remove the display panel assembly Battery Pack Palmrest 6 Remove the Upper CPU cover Cover with Touch Pad Next Step Keyboard Heatspreader Modem NOTE Ensure the diskette drive eject lever is properly inserted in the Processor ll chassis slot when replacing the diskette drive Status Panel Interface Board file Cl SERVICE 20MANUALS COMPAQ 20_ 20che 201600 20SERIES 201650 20and 201655 512 html 1 of 2 6 27 2004 2 53 14 AM DisketteD Hard Drives Battery Charger Board CD Drive Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly Audio Board System Board Memory Module privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20che 201600 20SERIES 201650 20and 201655 512 html 2 of 2 6 27 2004 2 53 14 AM United States June 27 2004 COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removing the Fan Assembly Electrostatic Discharge Se
88. u includes the following utilities a Computer Checkup TEST a View System Information INSPECT a Prepare Computer for a Compaq Service Call RemotePaq If you have a problem you cannot solve run the Diagnostics utilities before you call for support Run Computer Checkup and select to save the device list to a file and to print or to save the log of errors Run the View System Information INSPECT utility and select to print or to save that information Have the files or the printed information available when you call for support Computer Checkup TEST Computer Checkup TEST determines whether the various computer components and devices are recognized by the system and are functioning properly You can display print or save the information generated by Computer Checkup Follow these steps to run Computer Checkup 1 Plug the computer into an external power source A low battery condition could interrupt file Cl SERVICE 20MANUALS COMPAQ 20_ 20che 1600 20SERIES 201650 20and 201655 compagq html 1 of 3 6 27 2004 2 52 45 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 the program 2 Turn on the external devices that you want to test Connect the printer if you want to print a log of error messages 3 Insert the Compaq Diagnostics diskette in drive A 4 Turn on or restart the computer The computer starts from drive A and the Diagnostics Welcome screen appears
89. uction on removing battery Rebooting After a Lockup Occasionally you may encounter a frozen keyboard or a locked screen To reboot your computer as if from a cold start press and hold down the Power Button for at least four seconds which will cause a manual shutdown Then restart it with a single press of the Power Button If it still doesn t recover press the Power Button and hold it for four seconds to shut it down then remove the battery or unplug the AC power for at least 30 seconds Reinsert the battery or reconnect AC power and press the Power Button once to reboot Battery Operating Time Battery operating time is affected by variables such as the following e Power conservation settings e Hardware configuration e Software applications e Installed options e Display brightness e Hard drive usage e Power button e Changes in operating temperature e Type and number of installed PC Cards For more information on increasing battery pack operating time conditioning the battery pack and disposing of a used battery pack refer to the Battery Pack Operations privacy and legal statement file C SERVICE 220M ANUALS COMPAQ 9620 9620chec 2016009620SERIES962016509620and46201655 power html 4 of 46 27 2004 2 52 42 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 United States June 27 2004 COMPAQ Maintenance amp Service Guide Presario 1600 Series Models 1650 and 16
90. urn on the computer to integrate the device with the computer system T Turn off the computer and reinsert the device Some common causes and solutions for keyboard numeric keypad problems are listed in the following table Solving Keyboard Numeric Keypad Problems Problem Probable Cause Num Lock function is not enabled Embedded numeric keypad on computer keyboard is disabled Solving Memory Problems Embedded numeric keypad is disabled and External numeric keypad is Num Lock function is on connected to the computer Solution s Press the Shift NumLk keys to enable the Num Lock function and embedded numeric keypad The Num Lock icon on the status panel turns on Disconnect the external numeric keypad from the computer Some common causes and solutions for memory problems are listed in the following table Solving Memory Problems Problem Probable Cause Solution s file C SERVICE 220M ANUALS COMPAQ 4620 9620chec 16009620SERIES 201650 20and 201655 solving html 7 of 8 6 27 2004 2 52 51 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 Memory count during Power On Self Test Optional memory expansion card POST is incorrect is installed incorrectly is incompatible with the computer or is defective Out of Memory message is displayed on the screen or insufficient memory error occurs during operation Syst
91. uter Setup An external device or PC Card is Turn off or disconnect external draining the battery devices when not using them Battery pack is warm to the touch Normal warming has occurred due to No action is required after charging charging Battery pack operating time is far Power management is turned off or Enable power management in less than the documented disabled Computer Setup and in Windows average operating time Power Properties An external device or PC Card is Turn off or disconnect external draining the battery devices when not using them file C SERVICE 220M ANUALS COMPAQ 4620 9620chec 16009620SERIES 201650 20and 201655 solving html 2 of 8 6 27 2004 2 52 51 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 Battery pack has partially self Condition the battery pack by fully discharged charging fully discharging then fully recharging it To maintain the charge leave battery packs in the computer when it is connected to external power If the computer is disconnected from external power for more than two weeks remove battery packs from the computer to reduce the discharge rate Battery pack is being exposed to Keep the battery pack within the high temperatures or extremely cold recommended temperature ranges temperatures Operating 50 F to 104 F 10 C to 40 C Storage 4 F to 86 F 20 C to 30 C Recha
92. x MAX 330967 CD Drive 001 privacy and legal statement file C SERVICE 20MANUALS COMPAQ 20_ 20checke 10 201600 20SERIES 201650 20and 201655 mass htm16 27 2004 2 52 54 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 COMPAQ United States June 27 2004 Maintenance amp Service Guide Presario 1600 Series Models 1650 and 1655 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Miscellaneous Cables Kit System Unit Boards Display Assembly Mass Storage Devices Description Quantity Eee la Cable Diskette Drive 1 Cables 1b Cable Hard Drive 1 Miscellaneous Cables Kit Spare Part Number 332234 001 Miscellaneous 1c Cable CD Drive 1 Hardware and Plastics Kit 1d Cable TouchPad SW Board 1 Miscellaneous Parts Documentation and Software le Cable Fax Modem 1 privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20checked 0 201600 20SERIES 201650 20and 201655 cables htm16 27 2004 2 52 55 AM Compaq com Compaq Presario 1600 Series Maintenance and Service Guide Models 1650 and 1655 United States June 27 2004 COMPAQ Maintenance amp Service Guide Presario 1600 Series Models
93. y pack operating time can be increased by as much as 50 percent by controlling the energy required by the computer and the energy stored in the battery pack Minimizing the Energy Required To minimize the energy required by the computer follow these steps file C SERVICE 220M ANUALS COMPAQ 620 9620chec 16009620SERIES 201650 20and 201655 battery html 1 of 3 6 27 2004 2 52 30 AM file CVSERVICE 20MANUALS COMPAQ 20_ 20checked 200k NO PRESARIO 201600 20SERIES 201650 20and 201655 battery html e Set the power conservation levels in the Power Management utility to Maximum e Customize the timeout value to work more efficiently with the applications The amount of battery life depends on the values selected Maximizing the Energy Stored To maximize the energy stored in the battery pack follow these guidelines e Condition the battery pack at least every 30 days to improve overall battery performance e Keep a battery pack in the computer when using it with AC power to supply the battery pack with a constant trickle charge e Store the battery pack in a cool dry place when not in use Conditioning a Battery Pack CAUTION To avoid a loss of data ensure that all data is saved before discharging a battery pack To condition a battery pack complete the following steps 1 Plug in the AC adapter and allow the battery to charge until the fast charge arrow on the display disappears Your battery gauge may read 100 percent for

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