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Compaq 164SX Computer Hardware User Manual

1. DVD 24x 24x CD tosen 5 NOSSO 56 0 Kbps Data Fax with 56 0 D Data Fax with PCI PCI System Memory Memory 64 MB MB 64 MB MB aa 1690 CET 1692 Display Display 14 0 TFT 1 TFT 12 1 TFT 1 TFT Processor Hard Drive Drive 6 4 6 4 GB 4 4 8 GB 6 4 GB GB 6 4 GB DVD or a Drive 24x e w 4x DVD 24x soet 4x DVD pisom 550 Kips OIE 56 0 Kbps Data Fax with 56 0 Data Fax with PCI PCI System Memory Memory 64MB MB 64MB MB es e 1693 es 1694 Display 14 1 TFT 1 TFT 14 1 TFT 1 TFT m p 2 AMD K6lI 400 MHz AMD K6II 450 MHz Hard Drive Drive 6 4 6 4 GB 4 4 8 GB 6 4 GB GB 6 4 GB DVD or aa mob oa Drive DVD DVD sosen 5 0S CRT 56 0 Kbps Data Fax with 56 0 a Data Fax with PCI PCI System Memory Memory 64MB MB 64 MB MB CTO Configure to Order Display 14 1 TFT Hard Drive PE DVD or CD Drive EA Modem 56 0 Kbps Data Fax with PCI System Memory 64MB m file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 models html 2 of 3 6 27 2004 2 57 34 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 models html 3 of 3 6 27 2004 2 57 34 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ United States June 27 2004
2. privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 index html 2 of 2 6 27 2004 2 57 19 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 United States June 27 2004 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Notice The information in this guide is subject to change without notice COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING PERFORMANCE OR USE OF THIS MATERIAL This guide contains information protected by copyright No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation 1998 Compag Computer Corporation All rights reserved Printed in the U S A Compaq Presario Series Registered U S Patent and Trademark Office Microsoft MS DOS and Windows are registered trademarks of Microsoft Corporation Windows 98 is a trademark of Microsoft Corporation The software described in this guide is furnished under a license agreement or nondisclosure a
3. file CI SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOK 00 20SERIES 201683 201685 201687 201688 201690 201694 spec html 3 of 12 6 27 2004 2 57 31 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 IRQ14 Primary IDE controller dual fifo IRQ15 ALi M5229 PCI Bus Master IDE Controller IRQ15 Secondary IDE controller dual fifo System DMA System DMA HardwareDMA System Function gt PO free Qo ESS SOLO 1 DOS Emulation 2 Standard Floppy Disk Controller BO free 4 Direct memory access controller 5B free System I O Address System I O Address 1 O Address Hex System Function Shipping Configuration pF 2 0000 000FH Diret Memory access controller p 0020h 0021h Programmable interrupt controller po 0 0040h 0043h SS stem timer pF 0061h xOOGI1H lt its sS SCS System Speaker po 0 0064h x0064h Standard 101 102 Key or Microsoft Natural Keyboard 0070h 0071h System CMOS real time clock p 0 0080h 0080 st Motherboard resources 0081h 008Fh Direct memory access controller 0092h 0092h Motherboard resources sts OOAOh OVA Programmable interrupt controller file CI SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOK 00 20SERIES 201683 201685 201687 201688 201690 201694 spec html 4 of 12 6 27 2004 2 57 31 AM Compaq com Compaq Presario Series Maint
4. It is not necessary to remove Heatspreader the display panel Keyboard H assembly to Processor access the ee interior Hard Drive components DVD or of the eee computer CD Drive Battery To remove the Charger Board palmrest cover with Modem touch pad complete et the following steps Display Panel Assembly 1 Prepare the file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 683 20 1685 201687 201688 201690 201694 51 html 1 of 2 6 27 2004 2 58 04 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Upper CPU computer for Cover disassembly 7 n 2 Close the asem computer and turn Diskette Drive the computer Fan Assembly upside down System Board 3 Remove four Di itch screws from the E underside of the computer Memory Module Next Step privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 683 201685 201687 201688 201690 201694 51 html 2 of 2 6 27 2004 2 58 04 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004
5. Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Product Description Models and iia Controls Features and P PA E and i i Lights LS Tr OIS and F Front Bezel 1 Display Lights ee oe 2 Power On Off Front Bezel Button Buttons 3 Left Side Keyboard Components 4 Touch Pad Right Side 5 T i Cee TOUS Pad Button Underside of Se eee ee me ge eee ee eee ee Pee ee et Left Unit ee ee p ag 6 Rear Sa oS ea a A a Headphone Connectors Jack 7 Power Microphone Management Jack for Windows 8 Touch 98 Ey Pad Button Right file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 contrs html 1 of 2 6 27 2004 2 57 35 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 9 Integrated Speakers and Ports privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 contrs html 2 of 2 6 27 2004 2 57 35 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 United States June 27 2004 STORE PRODUCTS SERVICES SUPPORT CONTACT US Home
6. file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 1685 201687 201688 201690 201694 newpage6 html 2 of 2 6 27 2004 2 58 13 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removal and Replacement Procedures Removal Sequence Electrostatic Discharge Service Considerations Cables and Connectors Preparing the Computer for Disassembly Removing the Speaker Assembly 1 Prepare the computer for disassembly 2 Remove the palmrest cover with touch pad 3 Remove the keyboard 4 Remove the heatspreader 5 Remove the hard drive 6 Remove the display panel assembly 7 Remove the Upper CPU cover 8 Remove the charger board Heatspreader Keyboard 9 Disconnect the speaker cables from the system board and remove the speaker assembly from the chassis Processor Hard Drive To replace the speaker assembly reverse the previous H or procedures CD Drive Battery Charger Board file CI SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOK 600 20SERIES 201683 201685 201687
7. 01685 201687 201688 201690 201694 connec1 html 4 of 4 6 27 2004 2 57 32 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Battery Pack Operating Time This appendix covers the following information concerning battery pack operating time e Increase battery pack operating time e Conditioning a battery pack e Disposal of a used battery pack Increasing Battery Pack Operating Time Battery pack operating time differs depending on several variables To avoid unnecessary replacement consider the following variables when determining how long a charged battery pack should last e Power management settings e Hardware configuration e Software applications e Installed options e Display brightness e Hard drive usage e Changes in operating temperature e Type and number of installed PC Cards NOTE The power consumption requirements for PC Cards vary widely Some cards drain the battery pack very rapidly Battery pack operating time can be increased by as much as 50 percent by controlling the energy required by the computer and the energy stored in th
8. Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Removal and Replacement Procedures Removal Removing sequence the Electrostatic Keyboard Discharge 1 Prepare Service the Considerations computer for Cables and disassembly Connectors Preparing the ens Computer for Palmrest cover with Disassembly lee touch pad Battery Pack Palmrest 3 Gently lift Cover with and turn the Touch Pad keyboard over Heatspreader allowing it to of the Processor palmrest Hard Drive cover with touchpad DVD or slot opening CD Drive Charger Board the file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 683 201685 201687 201688 201690 201694 53 html 1 of 2 6 27 2004 2 58 05 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Modem heatspreader Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly System Board Dip Switch Next Step Settings Memory Module privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 683 201685 201687 201688 201690 201694 53 html 2 of 2 6 27 2004 2 58 05 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPA
9. i Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 36h 38h Warm start shutdown Shadow system BIOS ROM Advanced configuration of chipset registers Load alternate registers with CMOS values POST device initialization 2 1 2 3 Check ROM copyright notice Check Video configuration against CMOS QuietBoot start optional Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Test keyboard Set key click ifenabled 2 2 3 1 Test for unexpected interrupts file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 power1 html 3 of 7 6 27 2004 2 57 45 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 6Bh 6Ch 96h om oa 1 2 Load custom defaults optional Display shadow area message ss Display possible high address for UMB recovery Display error messages sss Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Disable onboard Super I O ports and IRQS Late POST device initialization Detect and install external RS232 ports Configure non MCD IDE controllers Detect and install external parallel ports Initialize PC compatible PnP ISA devices Reinitialize onboard 1 0 ports Configure Motherboard Configurable Devices optional Initialize BIOS Data Area Enable Non Maskable In
10. 2004 Troubleshooting Without Diagnostics This section provides information about how to identify and correct some common hardware memory and software problems It also explains several types of common messages that may be displayed on the screen The following pages contain troubleshooting information on Audio Battery Battery gauge CD drive Diskette Diskette drive Display Hard drive Hardware Installation Memory PC Card Power Printer Touch Pad Keyboard Numeric Keypad Since symptoms can appear to be similar carefully match the symptoms of the computer malfunction against the problem description in the Troubleshooting tables to avoid a misdiagnosis WARNING To avoid a potential shock hazard during troubleshooting procedures disconnect all power sources before removing the keyboard cover or the display bezel Before Replacing Parts Verify that cables are connected properly to the suspected defective parts Run Computer Setup after connecting external devices Verify that all required device drivers are installed Verify that all required changes have been made to the CONFIG SYS file Verify that all required changes have been made to the AUTOEXEC BAT file Verify that all printer drivers have been installed for each application file CV SERVICE 20MANUALS COMPAQ 20_ 20chec 3 201685 201687 201688 201690 201694 tswo html 1 of 2 6 27 2004 2 57 49 AM Compaq
11. 7 8 9 p0 Swit Sw2 Swit Sw2 AMD K6 ll 350 MHz 2 2v LCD Panel 12 1 LVDS TFT I EE AMD K6 ll 350 MHz 2 2v LCD Panel IBM 12 1 TTL TFT e ee SW V2 j z 1 SAAME S lt amp A AMD K6 Il 380 MHz 2 2v LCD Panel 13 3 amp 14 1 LVDS TFT Re OFF 1 2 5 4 5 6 7 8 9tq mm Swi Sw2 Zt AMD KA ARAN MH Ou AMD K6 I 400 MHz 2 2v LCD Panel 13 3 amp 14 1 LVDS TFT aa lal ll OFF gt 1 2lslalslel7lejehd Em Swit Sw2 AMD K6 ll 400 MHz 2 2v LCD Panel Sharp 13 3 LVDS TFT o a al al OFF 1 2 3 4 5 6 7 8 90 Swi Sw2 AMD K6 ll 400 MHz 2 2v LCD Panel 12 1 TTL TFT e zz OFF 1 2 3 4 5 6 7 8 9na T Swit Sw2 A i AMD K6 Il 400 MHz 2 2v file CV SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 step161 html 1 of 2 6 27 2004 2 58 18 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 AMD K6 Il 380 MHz 2 2v AMD K6 Il 400 MHz 2 2v LCD Panel Sharp 13 3 LVDS TFT gt LCD Panel 12 1 LVDS pa E E SNS AMD K6 II 380 MHz 2 2v NO ah AMD K6 II 400 MHz 2 2v LCD Panel 12 1 TTL TFT LCD Panel IBM 12 1 TTL TFT ENNE W AMD K6 II 380 MHz 2 2v LCD Panel 12 1 LVDF TFT E dO NO Ale i4 The black area on the dip switch indicates the position of the switch Return to Removal amp Replacement Pro
12. Full compliance with V 21 V 22 V 22bis V 23 V 32 V 32bis Bell 103 Bell 212A Data Compression V 42bis MNP 5 V 17 V 21 Group III Compatible V 29 V 27Ter Command Set Hayes AT Class 1 Fax Cable 6 Ft RJ 11 telephone cable Fax Modulation privacy and legal statement file Cl SER VICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOO 0 20SERIES 201683 201685 201687 201688 201690 201694 spec html 12 of 12 6 27 2004 2 57 31 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Connector Pin Assignments This appendix provides connector pin assignment tables for Compaq Presario Series Portable Computers For more information on connectors refer to the section on Rear Connectors NOTE The signals in all tables of this appendix are considered active high unless otherwise indicated by an asterisk Parallel Connector G g Gd G w O o A E o G Ore Sees Go tw Pin Signal Pin Sigma ft ros io facknowedg 2 DataBtO m Boy o B aast h2 Paperon o o o a DataBit2 O fs bea e aa
13. Models 1683 1685 1687 1688 and 1690 Display has overheated If computer is in direct sunlight move it and allow it to cool off Display is blank and the Suspend icon System is in Suspend mode Press any key or touch the Touch is flashing Pad Display function was switched to Use Fn F2 to switch between LCD the external monitor or CRT Internal display is blank and the screen on an external monitor displays information Problem Internal display flashes or has garbled characters when computer is connected to external monitor Probable Cause Using 1024 x 768 or higher resolution on external monitor and have toggled back to internal display which supports up to 800 x 600 Solution s Restart the computer The light tubes on the edge of the display panel do not light up at all and Power On Self Test POST completes when the unit is powered up The light tubes on the edge of the display Improper backlight or display cable connections Defective inverter board Defective display cable Replace the display assembly Replace the display assembly Replace the display assembly Defective display panel Defective system board Defective system board Replace the display assembly Replace the system board Replace the system board panel do not light up at all and Power On Self Test POST does not complete when the unit is powered up 1 Reseat the display cable t
14. Removal and Replacement Procedures Removal Removing sequence the Electrostatic Display Discharge Panel wischarge Assembly Service Considerations Cables and Connectors Preparing the Computer for Disassembly 1 Prepare the computer for disassembly 2 Remove the palmrest cover with_ touch pad 3 Remove the keyboard Heatspreader 4 Remove Keyboard the Processor _ heatspreader Processor Hard Drive 5 Remove DVD or the modem CD Drive Batt a battery Disconnect Charger Board the backlight file CV SERVICE 20MANUALS COMPAQ 20_ 20chec 683 201685 201687 201688 201690 201694 59 html 1 of 2 6 27 2004 2 58 12 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Modem cable attached to panel Upper CPU assembly Cover from the connector on Speaker the system Assembly board Diskette Drive Next Step Fan Assembly System Board Dip Switch Settings Memory Module privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 683 201685 201687 201688 201690 201694 59 html 2 of 2 6 27 2004 2 58 12 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 United States June 27 2004 COMPAQ Maintenance amp Service Guide Presario 1600 Series Home Page Notice Preface Product Description Troubl
15. Select View System Information INSPECT from the Diagnostics menu 6 Select the item you want to view from the following list System Memory ROM Audio Keyboard Operating system System ports System files System storage Windows files Graphics 7 Follow the instructions on the screen to cycle through the screens to return to the list and choose another item or to print the information privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 compaq html 3 of 3 6 27 2004 2 57 46 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Troubleshooting Diagnostic Error Codes Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program These error codes help identify possibly defective subassemblies The following tables list error codes a description of the error condition and the action required to resolve the error condition I MPORTANT Retest the system after completing each step If the problem has been resolved do not proceed with the rema
16. Specifications Pin Assignments Battery Pack Operations Removal and Replacement Procedures Service Considerations Listed below are some of the considerations that you should keep in mind during the disassembly and assembly of the computer Tool and Software Requirements To service the computer you need the following Compaq screwdriver kit Spare Part No 161946 001 Torx T 9 screwdriver 3 16 inch and 5mm nut drivers for screwlocks and standoffs Small standard screwdriver Small Phillips screwdriver Diagnostics software Screws The screws used in the computer are not interchangeable If an incorrect screw is used during the reassembly process it can damage the unit Compaq strongly recommends that all screws removed during disassembly be kept with the part that was removed then returned to their proper locations As each subassembly is removed from the computer it should be placed IMPORTANT away from the work area to prevent damage file Cl SERVICE 20MANUALS COMPAQ 20_ 20check 201685 201687 201688 201690 201694 service html 1 of 2 6 27 2004 2 58 00 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Return to Removal amp Replacement Procedures privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20check 201685 201687 201688 201690 201694 service html 2 of 2 6 27 2004 2 58 00 AM Compaq com Compaq Presario Ser
17. Symbols The following words and symbols mark special messages throughout this guide WARNING Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life r CAUTI ON Text set off in this manner indicates that failure to follow directions A could result in damage to equipment or loss of data MPORTANT Text set off in this manner presents clarifying information or specific instructions file C SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 preface html 1 of 2 6 27 2004 2 57 25 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 NOTE Text set off in this manner presents commentary sidelights or interesting points of a information Technician Notes WARNING Only authorized technicians trained by Compaq should repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies the user should not attempt to make repairs at the component level or to make modifications to any printed circuit board Improper repairs can create a safety hazard Any indications of component replacement or printed circuit board modifications may void any warranty Serial Number When requesting information or ordering spare parts the computer serial number
18. United States June 27 2004 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Troubleshooting Preliminary Steps Before running POST complete the following preliminary steps 1 If a power on password has been established type the password and press the Enter key If the password is not known clear the password 2 Run Computer Checkup 3 Turn off the computer and its external devices 4 Disconnect any external devices that you do not want to test Do not disconnect the printer if you want to test it or use it to log error messages If the problem only occurs when an external device is connected to the a computer the problem may be related to the external device or its cable a Verify this by running POST with and without the external device connected 5 Install loopback plugs in the serial and parallel connectors if you would like to test these ports 6 Ensure the hard drive is installed in the computer 7 Ensure that the battery pack is inserted in the computer and the computer is connected to an external AC power source file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 prelim html 1 of 2 6 27 2004 2 57 42 AM Compaq com Compaq Pre
19. serial number to Compaq when requesting information Keyboard or ordering spare parts Processor file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 removal html 1 of 2 6 27 2004 2 57 27 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 Hard Drive Battery Charger Board Assembly Upper CPU Interface Card Diskette Drive Fan Assembly System Board Dip Switch Settings Memory Module privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 removal html 2 of 2 6 27 2004 2 57 27 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Specifications This chapter covers the following specifications of Compaq Presario Series Portable Computers e Computer models e Physical and environmental e System Interrupts e System DMA e System I O Address e System Memory Catalog Display e Memo
20. 3 6 27 2004 2 57 33 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 United States June 27 2004 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Product Description Models and Features Control d ontro s an Model 1683 Model 1685 Lights Display 12 1 TFT 12 1 TFT Front Bezel Lights Processor ke 380 MHz Front Bezel AMD K6 350 MHz MMX e AMD K6 400 MHz Buttons MMX Left Side Components Hard Drive 3 2 GB 4 3 GB 4 8 GB 6 4 GB Right Side DVD or CD Drive 24x CD 24x CD 4x DVD Components Modem 56 0 Kbps Data Fax with 56 0 Kbps Data Fax with Bottom of PCI PCI Unit System Memory 32 MB 32 MB 64 MB Rear Model 1687 Model 1688 Connectors Display 14 1 TFT 13 3 TFT Processor e AMD K6 380 MHz MMX e AMD K6 400 MHz MMX Hard Drive 6 4 GB 4 8 GB ii Le AMD K6 380 MHz MMX file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 models html 1 of 3 6 27 2004 2 57 34 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 DVD or DVD or CD Drive Drive 4x DVD
21. 6 27 2004 2 57 45 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 C6h Initialize notebook docking optional C7h Initialize notebook docking late C8h Force check optional C9h Extended checksum optional Unknown interrupts Code Beeps For Boost Block in Flash ROM EOh Initialize the chipset Elh Initialize the bridge E2h Initializethe CPU E3h Initialize system timer E4h Initialize system 1 0 E5h Check force recovery boot i lt itit 6h Checksum BIOS ROM E7h LG tO BIOS E8h Set Huge Segment E9h Initialize Multi Processor e as Ech initialize Memory type sesses sSsSS EDh Initialize Memory size EEh Shadow Boot Block EFh o System memory test Fon initialize interrupts vectors Fin initialize Run Time Clock F2h Initialize Video F3h Initialize beeper F4h Initialize boot F5h Clear Huge segment F6h Boot to Mini DOS F7h Boot to Full DOS file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 power1 html 6 of 7 6 27 2004 2 57 45 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 power1 html 7 of 7 6 27 2004 2 57 45 AM Compaq com
22. Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Models and Front Features Bezel Controls and Lights Lights 1 Power Front Bezel Light Lights 2 Battery Front Bezel Charge Buttons Light Left Side 3 Power Components Cord Light z 4 Num is nt ae Lock Light omponents 5 Cap Underside of Lock Light Unit 6 Scroll Rear Lock Light Connectors Power Management for Windows 98 file Cl SER VICE 20MANUALS COMPAQ 20_ 20check 1685 201687 201688 201690 201694 fbezellts html 1 of 2 6 27 2004 2 57 36 AM Compagq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20check 1685 201687 201688 201690 201694 fbezellts html 2 of 2 6 27 2004 2 57 36 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 United States June 27 2004 STORE PRODUCTS SERVICES SUPPORT CONTACT US Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Models and Front Features Bezel Controls and Buttons Ligh
23. Removal and Replacement Procedures Removal Removing sequence the Electrostatic Heatspreader Discharge 1 Prepare the Service computer for Considerations disassembly Cables and Connectors Preparing the Computer for Disassembly 2 Remove the palmrest cover with touch pad 3 Gently lift and turn the keyboard over allowing it to rest on top of the palmrest cover with_ Keyboard touchpad slot opening Processor Hard Drive 4 Remove DVD or three screws CD Driv Dri from the heatspreader Battery and lift out of Charger Board the chassis Modem To replace the heatspreader file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 683 201685 201687 201688 201690 201694 52 html 1 of 2 6 27 2004 2 58 04 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Display Panel Assembly Upper CPU Cover Diskette Drive Fan Assembly System Board Dip Switch Settings Memory Module privacy and legal statement reverse the previous procedures file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 683 201685 201687 201688 201690 201694 52 html 2 of 2 6 27 2004 2 58 04 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page
24. and reinsert Solutions s and securely connected external device then turn on the computer to integrate the device with the computer system the device Solving Keyboard Numeric Keypad Problems Some common causes and solutions for keyboard numeric keypad problems are listed in the following table Solving Keyboard Numeric Keypad Problems Problem Probable Cause Embedded numeric keypad on computer Num Lock function is not enabled Solution s Press the Shift NumLk keys to keyboard is disabled enable the Num Lock function and embedded numeric keypad The Num Lock icon on the status panel turns on Embedded numeric keypad is disabled and Num Lock function is on External numeric keypad is connected to the computer Disconnect the external numeric keypad from the computer Solving Memory Problems Some common causes and solutions for memory problems are listed in the following table Solving Memory Problems Problem Probable Cause Solution s file C SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 solving html 7 of 8 6 27 2004 2 57 51 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Memory count during Power On Self Test POST is incorrect Optional memory expansion card is installed incorrectly is incompatible with the computer or is defective Ensure that the op
25. battery to drain until the computer reaches hibernation and turns itself off Do not plug in the AC adapter during this process or you will need to restart with Step No 1 You may use the computer while the battery is draining 3 Your battery is re conditioned 4 Plug in the AC adapter and begin using the computer The table below shows the approximate battery pack charge times Approximate Battery Charge Time Computer On Line Off Line NiMH Battery Pack 4 0 hours premature termination 2 00 hrs Li ion Battery Pack 4 5 hours premature termination 2 50 hrs Disposal of a Used Battery Pack In the interest of safeguarding our environment Compaq Computer Corporation recommends that nickel metal file CV SERVICE 20MANUALS COMPAQ 20_ 20check 201685 201687 201688 201690 201694 battery html 2 of 3 6 27 2004 2 57 33 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 hydride NiMH and lithium ion Li ion battery packs be recycled Battery packs should be handled in accordance with country state province or local regulations CAUTION Never attempt to open or service a battery pack Opening a battery pack not only damages the pack and makes it unusable but also expose potentially harmful battery components Top of Page privacy and legal statement file CV SERVICE 20MANUALS COMPAQ 20_ 20check 201685 201687 201688 201690 201694 battery html 3 of
26. com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 privacy and legal statement file CV SERVICE 20MANUALS COMPAQ 20_ 20chec 3 201685 201687 201688 201690 201694 tswo html 2 of 2 6 27 2004 2 57 49 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Troubleshooting Some minor problems and possible solutions are outlined in the following tables If the problem appears related to a software application check the documentation provided with the software Solving Audio Problems Some common audio problems and solutions are listed in the following table Solving Audio Problems Problem Probable Cause Solution s Computer does not beep after the Power This is typical it indicates successful On Self Test POST completion of the Power On Self Test No action is required POST Solving Battery Pack and Battery Gauge Problems Some common causes and solutions for battery pack problems are listed in the following table The Solving Power Problems section in this chapter may also be applic
27. parts located inside the battery pack Assembly Upper CPU Cover Speaker Assembly Diskette Drive Drive Fan eee System Board Dip Switch The Compaq Presario Series Portable Computers have several screws of various sizes which are not interchangeable Care must be taken during reassembly to ensure that the correct screws are used in their correct location During removal please keep respective screws with their associated sub assembly Settings Memory Module privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20che 201685 201687 201688 201690 201694 newp1 html 2 of 2 6 27 2004 2 58 02 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1270 1670 and 1675 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Removal and Replacement Procedures Removal Removing sequence the Electrostatic Battery Pa aoe Pack Discharge Service 1 Slide the Considerations battery pack compartment door down Connectors end remove Preparing the it from the Computer for battery pack Disassembly Next Step Heatspreader Keyboard Processor _ Hard Drive ao CD Dri
28. properly You can display print or save the information generated by Computer Checkup Follow these steps to run Computer Checkup file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 compaq html 1 of 3 6 27 2004 2 57 46 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 1 Plug the computer into an external power source A low battery condition could interrupt the program 2 Turn on the external devices that you want to test Connect the printer if you want to print a log of error messages 3 Insert the Compaq Diagnostics diskette in drive A 4 Turn on or restart the computer The computer starts from drive A and the Diagnostics Welcome screen appears 5 Press Enter to continue The Diagnostics menu appears 6 Select Computer Checkup from the Diagnostics menu A Test Option menu appears 7 Select View the Device List from the Test Option menu A list of the installed Compaq devices appears 8 If the list of installed devices is correct select OK The Test Option menu appears Alei if the list is incorrect ensure that any new devices are installed properly 9 Select one of the following from the Test Option menu a Quick Check Diagnostics Runs a quick general test on each device with a minimal number of prompts If errors occur they display when the testing is complete You cannot print or save the error messages a A
29. should be provided to Compaq The serial number is located on the bottom of the computer Locating Additional I nformation The following documentation is available to support this product Compaq Presario Series Portable Computer documentation set Introducing Windows 98 Guide Service Training Guides Compaq Service Advisories and Bulletins Compaq QuickFind Compaq Service Quick Reference Guide privacy and legal statement file C SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 preface html 2 of 2 6 27 2004 2 57 25 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Product Description Models and a Compaq Features resario Series Portable Controls and Lights Computer is a continuation of the new eront Bezel generation of Lights multimedia E Bezel portable Buttons computers Zo O with an Left Side innovative and Components integrated design Hee Side outstanding Components audio and Underside of video advanced core features and attractive Connectors styling This full function AMD
30. 1683 1685 1687 1688 and 1690 Modem Modem Panel Assembly Upper CPU_ PaE Speaker Assembly Diskette Drive Fan Assembly System Board System Board Dip oie swich Settings Memory Module privacy and legal statement Next Step file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 683 201685 201687 201688 201690 201694 56 html 2 of 2 6 27 2004 2 58 09 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Removal and Replacement Procedures Removing the Battery Charger Board Removal sequence Electrostatic Discharge Service Considerations Cables and Connectors Preparing the Computer for Disassembly Battery Pack Palmrest Cover with Touch Pad 1 Prepare the computer for disassembly 2 Remove the palmrest cover with touch pad 3 Remove the keyboard 4 Remove the heatspreader 5 Remove the hard drive Heatspreader Keyboard 6 Remove one screw from the Processor battery charger Hard Drive board unplug the boa
31. 17 xx Hard drive ECC test failed 1719 xx Hard drive power mode test failed 1724 xx Network preparation test failed 1736 xx Drive monitoring test failed ECC Error Correction Code p 0 Video Test ErrorCodes ss 501 xx Video controller test failed The following apply to error codes 501 502 xx Video memory test failed xx through 516 xx 504 xx Video character set test failed 505 Video 80 x 25 mode 9 x 14 AK character cell test failed 506 Video 80 x 25 mode 8 x 8 SAN character cell test failed file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 error html 4 of 7 6 27 2004 2 57 48 AM 1 Disconnect external monitor and test with internal LCD display 2 Replace the display assembly and retest 3 Replace the system board and retest Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 507 xx Video 40 x 25 mode test failed 508 Video 320 x 200 mode color set 0 XX Itest failed 509 Video 320 x 200 mode color set 1 XX Itest failed 510 xx Video 640 x 200 mode test failed Video screen memory page test S1 E 2405 xx a al character cell test failed 2 A08 xx oe 2 409 xx l 2410 xx Video 640 x 200 mode test failed Video screen memory page test pa a 2412 xx Video gray scale test failed fail ace white screen test failed pee Ka noise pattern test failed oe oer memory test failed ieee ECG V
32. 20 1685 201687 201688 201690 201694 spec html 6 of 12 6 27 2004 2 57 31 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 FC100000h FC1OOFFFh RAGE LT PRO AGP 2X English FC120000h FC13FFFFh RAGE LT PRO AGP 2X English FD000000h FDFFFFFFh RAGE LT PRO AGP 2X English FFFCOOOOh FFFFFFFFh Motherboard Resources Display 12 1 Diagonal TFT Display with LVDS 7 83 19 9 cm 10 8 25 7 cm Diagonal Size ray 30 7cm Mounting gt ienaa Number of Colors S BMS Contrast Ratio Typical 1501 Brightness Over 120 cd m 3 Pixel Resolution Pitch 0 30 x 0 30 mm Format 800 x 600 Configuration RGB Stripe Backlight Edge Light Character Display 80 x 25 80 x 50 Total Power Consumption 5 4 W max Information not available 13 3 Diagonal TFT Display with LVDS Metric U S Dimensions Height Width Diagonal Size OoOo E Mounting file CI SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOK 00 20SERIES 201683 201685 201687 201688 201690 201694 spec html 7 of 12 6 27 2004 2 57 31 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Number of Colors Contrast Ratio Brightness Pixel Resolution Backlight Character Display Total Power Consumption 14 1 Diagonal TFT Display with LVD
33. 2004 Removal and Replacement Procedures Removing Removal the Fan e Assembly Electrostatic Discharge 1 Prepare Service a uter for z i p Considerations disassembly Cables and Connectors gt Remove Preparing the the palmrest Computer for cover with Disassembly touch pad Battery Pack 3 Remove Palmrest Cover with l Touch Pad 4 Remove Heatspreader the heatspreader Keyboard Processor 5 Remove Hard Drive the display panel DVD or assembly CD Drive 6 Remove the keyboard file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 83 201685 201687 201688 201690 201694 513 html 1 of 2 6 27 2004 2 58 16 AM Compaq com Compaq Presari Compaq com Compaq Presario Series Maint 0o Series Maintenance and Service Guide Models 1270 1670 and 1675 Battery Charger Board Modem Display Panel Assembly Diskette Drive System Board Dip Switch Settings Memory Module privacy and legal statement the hard drive 7 Remove the Upper CPU cover 8 Lift the fan assembly from the chassis slot and disconnect the fan cable from the connector on the system board Next Step file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 83 201685 201687 201688 201690 201694 513 html 2 of 2 6 27 2004 2 58 16 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 CO
34. 201688 201690 201694 511 html 1 of 2 6 27 2004 2 58 14 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Display Panel Assembly Upper CPU Cover Diskette Drive Fan Assembly System Board Dip Switch Settings Memory Module I privacy and legal statement file CV SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOK 600 20SERIES 20 1683 20 1685 201687 201688 201690 201694 511 html 2 of 2 6 27 2004 2 58 14 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide Presario 1600 Series United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removal and Replacement Procedures Removal Removing the sequence Diskette Drive Electrostatic Discharge Service Considerations Cables and Connectors Preparing the Computer for Disassembly 1 Prepare the computer for disassembly 2 Remove the palmrest cover with touch pad 3 Remove the keyboard 4 Remove the heatspreader 5 Remove the Heatspreader hard drive Keyboard Processor 6 Remove the display panel Hard Drive a
35. 27 2004 2 57 54 AM Compagq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 privacy and legal statement file C SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOK 20SERIES 20 1683 201685 201687 201688 201690 201694 boards html 2 of 2 6 27 2004 2 57 54 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated United States June 27 2004 Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Illustrated Parts Display Assembly System Unit _ 7 Spare Description Part Boards Number 1 Display 12 1 TFT Mass Storage Models 142304 Devi 1683 001 evices 1685 Miscellaneous 1687 Cable Kit 1692 Miscellaneous 2 Display A 13 3 TFT Hardware Kit 142305 w LVDS 001 Miscellaneous Model Plastics Kit 1688 z 3 Display n e 14 1 TFT w ao 142306 Documentation Model 001 and Software 1690 1693 1694 file CI SERVICE 20MANUALS COMPAQ 20_ 20check 201685 201687 201688 201690 201694 display html 1 of 2 6 27 2004 2 57 54 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 pr
36. 683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Product Description Models and Rear Features A Connectors Controls and Lights 1 AC gats Adapter Front Bezel 2 Universal Lights Serial Bus Front Bezel i 3 Security Buttons Slot Left Side 4 Serial Port Components 5 Port z Replicator Right Side A 6 External components Monitor Port Underside of 7 Parallel Unit Printer Port 8 Keyboard Mouse Port Power 9 Modem Jack Management for Windows 98 file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 connec html 1 of 2 6 27 2004 2 57 40 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 connec html 2 of 2 6 27 2004 2 57 40 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshoo
37. Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 United States June 27 2004 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Troubleshooting Compaq Diagnostics Compaq Diagnostics is installed on the hard drive of the computer Run the Diagnostics utilities when you want to view or test system information and if you have installed or connected devices If you run Compaq Diagnostics from a diskette ensure that it is version 10 11 or later The Diagnostics menu includes the following utilities a Computer Checkup TEST a View System Information INSPECT a Prepare Computer for a Compaq Service Call RemotePa If you have a problem you cannot solve run the Diagnostics utilities before you call for support Run Computer Checkup and select to save the device list to a file and to print or to save the log of errors Run the View System Information INSPECT utility and select to print or to save that information Have the files or the printed information available when you call for support Computer Checkup TEST Computer Checkup TEST determines whether the various computer components and devices are recognized by the system and are functioning
38. Configuration Cylinders Heads Sectors per track Bytes per sector file C SER VICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOK 00 20SERIES 201683 20 1685 201687 201688 201690 201694 spec html 9 of 12 6 27 2004 2 57 31 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Logical Configuration Cylinders 13424 Heads 15 Sectors per track 63 Bytes per sector 512 Seek Times Typical Including settling in ms Track to Track 13 ms Average Maximum 23 ms Rotational Speed 4200 rpm 60 8 to 107 2 Mb s 60 8 to 107 2 Mb s 33 3 MB s 33 3 MB s Sector I nterleave 1 1 1 1 Buffer Size 512 KB 512 KB DVD or CD Drive CD Drive 24x CD Drive CD DA CD ROM CD ROM XA CD 1 Photo CD multisession Video CD CD R CD Extra CD CD G CD RW Center Hole Diameter O jem Disc Diameter gt 2em BEM Disc Thickness aooo Track Pith dm AccessTime typical including setting 110 ms Audio Output Level Applicable Disk Line out 0 27 Vrms Headphone none Cache Buffer 128 KB Data Transfer Rate 3600 KB s typical including setting 150 KB s 16 66 MB sec Startup Time lt 8 sec Stop time lt 4 sec file Cl SER VICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOO 0 20SERIES 201683 201685 201687 201688 201690 201694 spec html 10 of 12 6 27 2004 2 57 31 AM Compaq com Co
39. Considerations disassembly Cables and Connectors 2 Remove the palmrest Preparing the cover with Computer for touch pad Disassembly Battery Pack 3 Remove the keyboard Palmrest Cover with Touch Pad 4 Remove the Heatspreader heatspreader Keyboard Pr 5 Remove Processor three screws Hard Drive securing modem and DVD or pull the CD Drive modem off file CI SERVICE 20MANU ALS COMPAQ 20_ 20chec 683 201685 201687 201688 201690 201694 58 html 1 of 2 6 27 2004 2 58 11 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Battery the Charger Board connector on the system board Display Panel Assembly Next Step Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly System Board Dip Switch Settings th Memory Module privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 683 201685 201687 201688 201690 201694 58 html 2 of 2 6 27 2004 2 58 11 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Specifications Pin Assignments Battery Pack Operations United States June 27 2004
40. GC ROM checksum test failed 1 Run the Configuration and Diagnostics Utilities 2421 xx ECG VGC 640 x 200 graphics 2 Disconnect external monitor and test mode test failed with internal LCD display 3 Replace the display assembly and The following steps apply to error codes 2402 xx through 2456 xx 1 Run the Configuration and Diagnostics Utilities 2 Replace the display assembly and retest 3 Replace the system board and retest file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 error html 5 of 7 6 27 2004 2 57 48 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 2422 xx ECG VGC 640 x 350 16 color set __ retest test failed 4 Replace the system board and retest 2423 xx ECG VGC 640 x 350 64 color set test failed 2424 xx ECG VGC monochrome text mode test failed 2425 xx ECG VGC monochrome graphics mode test failed inna ia x 480 graphics test failure 2432 xx 320 x 200 graphics 256 color mode test failure XX panne VGA Controller test failed 2451 xx 132 column Advanced VGA test failed 2456 xx Advanced VGA 256 Color test failed 2458 xx Advanced VGA BitBLT test The following step applies to error codes 2458 xx through 2480 xx 2468 xx Advanced VGA DAC test Replace the system board and retest m moe VGA data path test ana o VGA BitBLT test m Ma VGA LineDraw test Audio Test Error Codes oe peels Sy
41. K6 based portable computer allows full desktop functionality Unit J o g9 file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 product html 1 of 2 6 27 2004 2 57 26 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 product html 2 of 2 6 27 2004 2 57 26 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Troubleshooting Preliminary This section covers troubleshooting information for the Compaq Steps Presario Series Portable Computers The basic steps in troubleshooting include Clearing the Power On_ 1 Follow the Preliminary Steps Password Power On Self 2 Run the Power On Self Test POST Test POST Compaq 3 Follow the recommended actions described in the Diagnostics diagnostic tables if you are unable to run POST or if POST displays an error message Diagnostic Error Whe
42. MPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Removal and Replacement Procedures Removal Removing the System Board sequence Electrostatic 1 Prepare the computer for disassembly Discharge 2 Remove the palmrest cover with touch pad Service Considerations 3 Remove the keyboard Cables and Connectors 4 Remove the heatspreader Preparing the Computer for 5 Remove the processor Disassembly Battery Pack 6 Remove the modem Remove the hard drive Remove the display panel assembly Heatspreader Keyboard 9 Remove the Upper CPU Cover Processor 10 Remove the battery charger board Hard Drive DVD or 11 Remove the speaker assembly CD Drive file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 83 201685 201687 201688 201690 201694 514 html 1 of 2 6 27 2004 2 58 16 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Battery 12 Remove the diskette drive Charger Board Modem Display Panel 14 Remove the fan assembly Assembly Upper CPU When replacing the system board remove the memory Cover IMPORTANT module on the system board Speak
43. O Lucent 56K V 90PCIDFModem po 8008 BSF ESS SOLOA PCI AudioDrive file Cl SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOK 00 20SERIES 201683 20 1685 201687 201688 201690 201694 spec html 5 of 12 6 27 2004 2 57 31 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 1840h 184Fh ALi M5229 PCI Bus Master IDE Controller 1848h 184Fh Secondary IDE controller dual fifo Po 1850h 185SH ESS SOLO 1 PCI AudioDrive 1854h 1857h ESS SOLO 1 PCI AudioDrive P1858 1BSFH Lucent 56K V 90 PCI DF Modem po 0008 2FFFRO PCI standard PCI to PCl bridge 2000h 20FFh RAGE LT PRO AGP 2X English System Memory Catalog Sistem Memory Catalog OES Memory Address System Function jeooooo00h O00SFFFFh System boardextension for PnP BIOS OOOADOOOROUOAREEER RAGE LT PRO AGP 2X English ocoBooROn OOOBFFFFH RAGE LT PRO AGP 2X English lococooooh OOOCBFFFn RAGE LT PRO AGP 2X English poopcooon COODEFFFR MatheitoardResourees O O JOOOEO000h OOOFFFFFh System boerd tension for PAP BIOS POTOOOCOMOUFEREER eoad etenn ROP BIOS E N BOQGOOOOR IESFFFEFRH MOO ALIMISATACHS simComieler Feooooooh FCFFFFFFh J APORNA USB Open Host Controlier FCOOIOOOR RCOOTOFRD J MERITEEKCVEOPOIDEMGdem CN MEMidi tanec tec eae rr nn file C SER VICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOK 00 20SERIES 201683
44. Q Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Removal and Replacement Procedures Removal Removing sequence the Electrostatic Processor Discharge 1 Prepare Service the Considerations computer for Cables and disassembly Connectors 2 Remove Preparing the the palmrest Computer for cover with Disassembly touch pad Battery Pack Palmrest eles f Cover with ava Touch Pad 4 Remove Heatspreader the Keyboard heatspreader Processor 5 Insert a Hard Drive small blade ee screw driver a ea into the top CD Drive slot opening Battery on the Charger Board processor file CV SERVICE 20MANUALS COMPAQ 20_ 20chec 683 201685 201687 201688 201690 201694 54 html 1 of 2 6 27 2004 2 58 06 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Modem and push away from Display Panel the display Assembly to release Upper CPU the Cavar processor S from the Speaker chassis slot Assembly Diskette Drive ae processor Fan Assembly out of the processor system Boara System Board chassis slot Dip Switch Settings Next Step Me
45. Q 20_ 20checked 200k NOTEBOOK 00 20SERIES 201683 20 1685 201687 201688 201690 201694 spec html 2 of 12 6 27 2004 2 57 31 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Operating 0 55 G 0 25 Oct Min sweep rate Nonoperating 1 5 G 0 25 Oct Min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces Compaq Presario Series Portable Computers operate well within this range of temperatures NOTE System Interrupts System Interrupts Hardware IRQ System Function IRQ sf Systerm Timer IRQ1 Standard 101 102 Key or Microsoft Natural Keyboard IRQ2 Programmable interrupt controller IRQ3 IRQ Holder for PCI Steering IRQ3 AL PCI to USB Open Host Controller IRQ Communications Port COM1 IRQ5 f IRQ Holder for PCI Steering IRQS fC Fast Ethernet DEC 21143 Based Adapter gt IRQ5 ESS SOLO 1 PCI AudioDrive IRQS f IRQ Holder for PCI Steering IRQ6 Standard Floppy Disk Controller IRQ7 Printer Port LPT1 IRQ8 System CMOS real time clock IRQS RAGE LT PRO AGP 2X English IRQ9 IRQ Holder for PCI Steering IRQIO f Texas Instruments PCI 1211 CardBus Controller IRQIO IRQ Holder for PCI Steering IRQ10 Lucent 56K V 90 PCI DF Modem IRQI2Z f Synaptics PS 2 TouchPad IRQI Numeric data processor IRQI4 AL M5229 PCI Bus Master IDE Controller
46. S 8 43 21 42 cm 11 2 28 56 cm Diagonal Size AT 35 8cm o Mounting a iena Number of Colors 0 AK Contrast Ratio Typical 150 1 Brightness o Over 120 cdm 3 0 s Pixel Resolution 0 279 x 0 279 mm 1024 x 768 RGB Stripe Backlight Edge Light Character Display 80 x 25 Total Power Consumption 6 6 W max Memory Expansion 32 MB 32 MB 64 MB 32 MB 64 MB 96 MB file CI SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOK 00 20SERIES 201683 201685 201687 201688 201690 201694 spec html 8 of 12 6 27 2004 2 57 31 AM Base System Memory Expansion Board Memory Total Memory Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 32 MB 0200 i ts lt SBMB OMB 64 MB00 82 MBO MBO l64 MB8B 0 64 MBO 28 MB l64 MB8B O 2 amp MmB 9 92 MBO Diskette Drive Diskette Drive Diskette Size Light Height Bytes per Sector Sectors per Track 5 1 27 cm High Density 18 1 44 MB 15 1 2 MB Low Density 9 Tracks per Side High Density 80 1 44 MB 80 1 2 MB Low Density 80 Access Times Track to Track high low 3 ms 6 ms Average ms 94 ms 174 ms Setting Time ms 15 ms Latency Average 100 Number of Read Write Heads r Hard Drive pO ard Drives PGB t itw lt i CB G W Capacity Per Drive 6 4 GBB 4 8 GB DriveType 6 65000 Physical
47. Side Components Li Underside of Cc gt J oO g9 Lo Connectors Power Management for Windows 98 file Cl SERVICE 20MANUALS COMPAQ 20_ 20check 201685 201687 201688 201690 201694 leftsid html 1 of 2 6 27 2004 2 57 38 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20check 201685 201687 201688 201690 201694 leftsid html 2 of 2 6 27 2004 2 57 38 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 United States June 27 2004 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Illustrated Parts Catalog Models and Right Side Features Components Controls and Lights 1 Battery Compartment Trant BEZEL 2 DVD or CD Lights Drive Eject Front Bezel Button Buttons 3 DVD or CD F Drive Manual oe Eject Hole Components Underside of Unit Rear Connectors Power Management for Windows 98 file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 right html 1 of 2 6 27 2004 2 57 38 AM Compaq com Compaq Presario Serie
48. Ste Diskette Drive Fan Assembly System Board Dip Switch Settings Memory Module privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 683 201685 201687 201688 201690 201694 55 html 2 of 2 6 27 2004 2 58 07 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Removal and Replacement Procedures Removal Removing sequence the DVD or CD Drive Electrostatic Discharge f 1 Prepare the computer for disassembly Service Considerations Cables and Connectors Preparing the Computer for Disassembly 2 Remove the palmrest cover with_ touch pad 3 Remove the keyboard 4 Remove Heatspreader the Keyboard heatspreader Processor aaa 5 Remove Hard Drive two screws located at DVD or CD Battery drive Charger Board file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 683 201685 201687 201688 201690 201694 56 html 1 of 2 6 27 2004 2 58 09 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models
49. Suffix Month oo1 January 007 uly 002 February oos augut koos March foo9g September koos May fom November Li Miscellaneous Parts file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 docume html 1 of 2 6 27 2004 2 57 59 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 006 J une 012 December privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 docume html 2 of 2 6 27 2004 2 57 59 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Removal and Replacement Procedures Electrostatic Discharge A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge ESD may not be affected at all and will work perfectly throughout a normal cycle Although it may function normally for a whil
50. Thank you for purchasing this Factory Service Manual CD DVD from servicemanuals4u com Please check out our eBay auctions for more great deals on Factory Service Manuals Servicemanuals4u Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Download to this Maintenance and Service Guide MSG to your hard drive Welcome to the Maintenance amp Service Guide MSG This online guide is designed to serve the needs of those whose job it is to repair Compaq products The Notice contains the copyright and trademark information The Preface shows symbol conventions Technician Notes and Serial Number locations on the unit file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 index html 1 of 2 6 27 2004 2 57 19 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 This MSG will be periodically maintained and updated online as needed For content comments or questions contact the Editor To report a technical problem contact your Regional Support Center or IM Help Center
51. _ 20chec 01685 201687 201688 201690 201694 solving html 2 of 8 6 27 2004 2 57 51 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Battery pack has partially self Condition the battery pack by fully discharged charging fully discharging then fully recharging it To maintain the charge leave battery packs in the computer when it is connected to external power If the computer is disconnected from external power for more than two weeks remove battery packs from the computer to reduce the discharge rate Battery pack is being exposed to Keep the battery pack within the high temperatures or extremely cold recommended temperature ranges temperatures Operating 50 F to 104 F 10 C to 40 C Storage 4 F to 86 F 20 C to 30 C Recharge the battery pack Solving CD Drive Problems Some common causes and solutions for CD drive problems are listed in the following table Solving CD Drive Problems Problem Probable Cause Solution s CD drive cannot read a compact disc Compact disc is upside down or is Open the CD loading tray lay the improperly inserted in the CD drive compact disc in it label side up then close the tray CD is CD Plus or Pregap Track 0 Cannot read these type CDs in 24x type Remove the CD Solving Diskette and Diskette Drive Problems Some common causes and solutions for diskette and dis
52. able Solving Battery Pack and Battery Gauge Problems Probable Cause Solution s Battery pack is discharged Computer won t turn on when battery pack is inserted and power cord is unplugged Connect the computer to an external power source and charge the battery pack Replace the battery pack with a fully charged battery pack Check the battery connectors on the system board to verify they are evenly spaced and that they are not bent or broken file CV SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 solving html 1 of 8 6 27 2004 2 57 51 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Computer is beeping and battery LED Battery charge is low icon is blinking Volume is turned down too low Computer battery LED icon front on the unit blinks to indicate low battery condition but computer does not beep Battery LED icon doesn t light and battery pack won t fast charge Battery pack is already charged No action is necessary Battery pack was exposed to Allow time for the battery pack to temperature extremes return to room temperature Immediately save any open file s Then do any one of the following e Connect the computer to an external power source to charge the battery pack e Turn off the computer or initiate Hibernation until you can find another power
53. again While waking up the computer will display a progress screen The following table shows the conditions and indicators for getting in and out of the various power management modes Sleep Hibernation and Off Mode To Initiate To End Indicators Sleep Manual keys Press any key Flashing green combination Power LED Fn F4 file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 power html 3 of 5 6 27 2004 2 57 41 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 Time Out Default 15 minutes If on Battery power system will not Hibernate Press Power No Power LED Power button once button once blank screen Time Out Default If low battery or after 1 hour of sleep system will not Hibernate if on AC power Off Perform normal Press Power No Power LED Windows button once blank screen shutdown via the start button or press and hold down the power button for 4 seconds Servicing Your Computer Full Off Mode If you need to install or replace components in your system you must turn the computer off completely Follow the instructions above for properly putting the computer into Off mode unplug from the outlet and remove the battery see battery section for instruction on removing battery Rebooting After a Lockup Occasionally you may encounter a frozen keyboard or a locked screen To rebo
54. anel has a continuous pattern Improper display cable Reseat the display cable to the across it e g a jailbars pattern has a connections following until the problem is solved single color on it or has garbled graphics across the entire panel This failure is for patterns across the entire panel not just on one section 1 System board 2 Display assembly Defective display cable Replace the display assembly Defective inverter board Replace the display assembly Defective system board Replace the system board Common characteristic of 1 Change the background colors display STN displays Ghost bars extending from graphics on the 2 Adjust the Contrast of the display by using Fn F5 or Fn F6 A single line small group of lines or block Defective display panel Replace the display assembly appears on the display panel This failure occurs in only a section of the display panel To perform a self test on an external VGA color or monochrome monitor complete the following steps Alezi H The screen should be white A narrow black border may also appear on the left and right sides of the display Either of these displays indicates that the monitor is working properly Solving Hard Drive Problems Some common causes and solutions for hard drive problems are listed in the following table CAUTI ON To prevent loss of information always maintain an up to date backup of yo
55. cedures privacy and legal statement file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 step161 html 2 of 2 6 27 2004 2 58 18 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Removal and Replacement Procedures Removal Removing sequence the Electrostatic Memory Discharge Module Servic lt To remove O the memory Cables and module Connectors complete the following steps Preparing the Computer for Disassembly 1 Prepare Battery Pack mr computer for Palmrest disassembly Cover with Touch Pad 2 Close the Heatspreader computer and turn the Keyboard board computer Processor upside down Hard Drive 3 Remov DVD or the screw CD Drive from the memory Battery module Charger Board door and file C SERVICE 20MANUALS COMPAQ 20_ 20chec 83 201685 201687 201688 201690 201694 515 html 1 of 2 6 27 2004 2 58 19 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Display Pa
56. cellaneous Cable Kit Miscellaneous Hardware Kit Miscellaneous Plastics Kit Documentation and Software privacy and legal statement file C SERVICE 20MANUALS COMPAQ 20_ 20checked 201685 201687 201688 201690 201694 miscella htm16 27 2004 2 57 58 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting INustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Illustrated Parts System Unit Documentation and Software Display Description Spare Part Number Assembl y Quick Restore CD Devices Belgium Windows 98 Miscellaneous Reference Guide Info Not Available Cable Kit Miscellaneous QuickFind for Windows North America Info Not Available Hardware Kit Latin America Asia Pacific Miscellaneous QuickFind for Windows Europe Middle Info Not Available East Africa Plastics Kit QuickFind is updated monthly To complete the QuickFind part number add the suffix from the table below for the desired month If you do not specify the 3 digit suffix the default is the current month in which the order is placed QuickFind Part Number Suffix Suffix Month
57. ckup TEST Printed copies of CONFIG SYS and AUTOEXEC BAT files if possible Shipping Preparation To ship the computer complete the following steps 1 Back up the critical hard drive files Ensure that backup tapes diskette are not exposed to electrical or magnetic fields while stored in transit 2 Turn off the computer and external devices 3 Disconnect the external devices from their power sources then from the computer file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 compaq1 html 1 of 2 6 27 2004 2 57 52 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 g Ensure that there is no diskette in the diskette drive and that there are no een PC Cards in the PC slots 4 Close the display and all exterior doors of the computer 5 Pack the computer with sufficient packing material to protect it Use the original packing box or similar packaging privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 compaq1 html 2 of 2 6 27 2004 2 57 52 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 United States June 27 2004 Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Re
58. compare test 4 Replace the system board and retest 603 xx railed Diskette drive speed not within 98 x ee 2 Replace the keyboard and retest 3 Replace the system board and retest Diskette drive media ID error 1 Replace media 699 xx 2 Run the Configuration and Diagnostics Utilities file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 20 1685 201687 201688 201690 201694 error html 3 of 7 6 27 2004 2 57 48 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 Serial Test Error Codes Serial port test failed 1 Check port configuration 1101 xx 2 Replace the system board and retest Hard Drive Test Error Codes 1701 xx Hard drive format test failed 1 Run the Configuration and 1702 xx Hard drive read test failed ei eS aie enn ane 1703 xx __ Mard drive write read compare 2 Verify that all secondary drives have test failed secondary drive capability 1704 xx Hard drive random seek test failed 2 Replace the hard drive and retest 4 Replace the system board and retest 1705 xx Hard drive controller test failed 1706 xx Hard drive ready test failed 1707 xx Hard drive recalibration test failed Hard drive format bad track test 11708 xx E Hard drive reset controller test 1709 xx TE 1710 xx Hard drive park head test failed 1715 xx Hard drive head select test failed Hard drive conditional format test a71s xx failed 17
59. e then degrade in the internal layers reducing its life expectancy Networks built into many integrated circuits provide some protection but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions Generating Static The table shows how different activities generate static electricity and at different electrostatic voltage levels Typical Electrostatic Voltages Motions of bench worker leooov loov Moov file CI SERVICE 20MANUALS COMPAQ 20_ 20check 201685 201687 201688 201690 201694 electro html 1 of 2 6 27 2004 2 58 00 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Removing DIPS from plastic tubes 2z o0o0v oov ass as Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V INOTE 700 voltscandegradeaproduct p Return to Removal amp Replacement Procedures privacy and legal statement file Cl SER VICE 20MANUALS COMPAQ 20_ 20check 201685 201687 201688 201690 201694 electro html 2 of 2 6 27 2004 2 58 00 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 United States June 27 2004 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures
60. e Computers System Unit Boards Display Assembly Mass Storage Devices gt m v o S Miscellaneous Cable Kit Miscellaneous Hardware Kit Miscellaneous Plastics Kit ii Miscellaneous Parts Documentation and Software i file CI SERVICE 20MANUALS COMPAQ 20_ 20check 2201685 201687 201688 201690 201694 illust html 1 of 2 6 27 2004 2 57 27 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20check 201685 201687 201688 201690 201694 illust html 2 of 2 6 27 2004 2 57 27 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Removal and Replacement Procedures This section explains the removal and replacement procedures for the computer Serial Number Location Removal sequence 1 Electrostatic Discharge Service Considerations Cables and Connectors Preparing the Computer for Disassembly Battery Pack Palmrest Cover with Touch Pad Heatspreader Report the computer
61. e and Service Guide Models 1683 1685 1887 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Removal and Replacement Procedures Removal Need CAD here Removing the Network sequence Interface Card Electrostatic_ T the Network i o remove the Networ Discharge Interface Card complete the Service following steps Considerations Cables and 1 Prepare the computer for Connectors disassembly Preparing the Computer for Disassembly Battery Pack 3 Remove the keyboard 4 Remove the heatspreader Keyboard 5 Remove the hard drive Heatspreader 6 Remove the display panel Processor assembly Hard Drive DVD or CD Drive file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 1685 201687 201688 201690 201694 newpage6 html 1 of 2 6 27 2004 2 58 13 AM 2 Remove the palmrest cover with touch pad Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 Battery Charger Board Assembly Upper CPU Cover Diskette Drive Fan Assembly System Board Dip Switch Settings Memory Module privacy and legal statement
62. e battery pack Minimizing the Energy Required To minimize the energy required by the computer follow these steps e Set the power conservation levels in the Power Management utility to Maximum e Customize the timeout value to work more efficiently with the applications The amount of battery life depends on the values selected file CV SERVICE 20MANUALS COMPAQ 20_ 20check 201685 201687 201688 201690 201694 battery html 1 of 3 6 27 2004 2 57 33 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Maximizing the Energy Stored To maximize the energy stored in the battery pack follow these guidelines e Condition the battery pack at least every 30 days to improve overall battery performance e Keep a battery pack in the computer when using it with AC power to supply the battery pack with a constant trickle charge e Store the battery pack in a cool dry place when not in use Conditioning a Battery Pack CAUTION To avoid a loss of data ensure that all data is saved before discharging a battery pack To condition a battery pack complete the following steps 1 Plug in the AC adapter and allow the battery to charge until the LED light on the display stops blinking Your battery gauge may read 100 percent for a period of time before LED light on the display stops blinking Do not unplug the AC adapter until the arrow disappears 2 Unplug the AC adapter and allow the
63. embly Mass Storage Devices Miscellaneous Cable Kit Miscellaneous Plastics Kit i Miscellaneous Parts Documentation and Software i Operations e Miscellaneous Hardware Kit Miscellaneous Hardware Kit Spare Part Number 346853 001 Description Quantity 1 Hard 1 each Drive Mounting Bracket 2 LCD 1 each Guide FPC 3 Spring 4 each Torsion PCMCIA privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20checked 683 20 1685 201687 201688 201690 201694 newp6 htm16 27 2004 2 57 57 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1270 1670 and 1675 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts United States June 27 2004 Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Illustrated Parts Miscellaneous Plastics Kit System Unit Boards Display Miscellaneous Assembly Plastics Kit Spare Part Number 142657 001 Description Quantity Mass Storage Devices Miscellaneous Cable Kit 1 Door 1 each Miscellaneous Battery Pack ib 2 Cover 1 each Hardware Kit ii Memory Module 3 Door 1 each PCMCIA 4 Display 1 each Hinge Cover Left 5 Display 1 each Hinge C
64. enance and Service Guide Models 1683 1685 1687 1688 and 1690 po OBI 00B3h iE Motherboard Resources 00COh OODFh Direct memory access controller o OOEAh OOEBH gt o Motherboard resources OOFOh OOFFH Numeric data processor po O100h 0100a E Motherboard resources 0170h 0177h ALi M5229 PCI Bus Master IDE Controller po 0170h 0177H Secondary IDE controller dual fifo po FOR OTF7HO ALE M5229 PCI Bus Master IDE Controller 0200h 0203h po Gameport Joystick 0220h 022Fh ESS SOLOA DOS Emulation 0330h 0331h l ESS SOLOA DOS Emulation 0376h 0376h Secondary IDE controller dual fifo 0376h 0376h ALi M5229 PCI Bus Master IDE Controller 0378h 037Fh Printer Port Ltp1 po 0888h 038Bh ESS SOLOA DOS Emulation 03B0h 03BBBa RAGE LT PRO AGP 2X English po 08C0h 03DFh gt RAGE LT PRO AGP 2X English po 08FOH 03FSHO Standard Floppy Disk Controller OSF6h o3F6h gt Primary IDE controller dual fifo OSF6h o3F6h AL M5229 PCI Bus Master IDE Controller po OSF7h 08F7 E Standard Floppy Disk Controller po OSF8h 08BFFRh Communication Port COM1 po 040Bh 040Bh Motherboard Resources po 040D0h 04D Motherboard Resources po 4H 04D6EH Motherboard Resources PGB OCFFR ff RCIBUS po 10008 108FH Motherboard Resources po 1040h 105Pa Motherboard Resources po 1060h 106a ESS SOLOA PCI AudioDrive po 0708 107FH ESS SOLOA PCI AudioDrive po 1080h 10FFh fi Fast Ethernet DEC 21143 Based Adapter po 400 14FFH
65. er Assembly Next Ste Diskette Drive 13 Remove the CD or DVD drive Fan Assembly ti Dip Switch Settings Memory Module privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 83 201685 201687 201688 201690 201694 514 html 2 of 2 6 27 2004 2 58 16 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ United States June 27 2004 Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removal and Replacement Procedures Dip Switch Settings for models 1683 1690 Click here for other models 1692 1694 y CAUTION Only change settings 1 5 on SW1 Q Settings 6 10 vary by model and should not be changed when replacing the system board Ensure the dip switch voltage settings SW1 ana sw3 9 on the system board are correct for the computer model and processor voltage marked on the processor chip If the system board dip switch voltage settings are not correct damage may occur to the computer and or system board AMD K6 ll 350 MHz 2 2v AMD K6 ll 380 MHz 2 2v LCD Panel 12 1 TTL TFT LCD Panel IBM 12 1 TTL TFT e RS a OFF OFF 1 2 3 4 S 6 7 8 970 x 2 3 4 5 6
66. es June 27 2004 Maintenance amp Service Guide for Presario 1600 Series Models Home Page Notice Preface Product Description Troubleshooting Illustrated 1683 1694 Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Illustrated Parts System Unit Display Assembly Mass Storage Devices gt an N oO 3 Miscellaneous Hardware Kit Miscellaneous Plastics Kit Miscellaneous Parts ii Documentation and Software i e Operations T _ a privacy and legal statement Miscellaneous Cables Kit Miscellaneous Cable Kit Spare Part Number 330946 001 la 1 Diskette each Drive Cable 1b Hard 1 Drive Cable each lc CDor 1 DVD Drive each Cable 1d 1 Touchpad each Cable le 1 Modem each Cable file CI SERVICE 20MANUALS COMPAQ 20_ 20checked 83 201685 201687 201688 201690 201694 cables htm16 27 2004 2 57 56 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1270 1670 and 1675 COMPAQ United States June 27 2004 Maintenance amp Service Guide for Presario 1600 Series Models 1683 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts 1694 Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Illustrated Parts System Unit Boards Display Ass
67. eshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removal and Replacement Procedures Removal Removing the sequence Upper CPU Cover Electrostatic Discharge Service Considerations 1 Prepare the computer for disassembly 2 Remove the a palmrest cover with Connectors touch pad Preparing the Computer for 3 Remove the Disassembly keyboard Battery Pack 4 Remove the Palmrest heatspreader Cover with Touch Pad 5 Remove the hard drive Heatspreader Keyboard 6 Remove the display Processor panel assembly Hard Drive 7 Remove the screw DVD or located under the CD Drive bottom of the unit rear which secures file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 83 201685 201687 201688 201690 201694 510 html 1 of 2 6 27 2004 2 58 13 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 the Upper CPU cover to the chassis Battery Charger Board Modem Next Step Display Panel Assembly Speaker Assembly Diskette Drive Fan Assembly System Board Dip Switch Settings Memory Module privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 83 201685 201687 201688 201690 201694 510 html 2 of 2 6 27 2004 2 58 13 AM Compaq com Compaq Presario Series Maintenanc
68. fications Pin Assignments Battery Pack Operations Removal and Replacement Procedures Removal Preparing the Computer for Disassembly sequence Electrostatic 1 Disconnect AC power and any external devices Discharge 2 Remove the battery pack Service Considerations 3 Remove any PC Cards Cables and Connectors Battery Pack IMPORTANT The battery pack should be removed before performing any internal maintenance on the computer WARNING Metal objects can damage the battery pack as well as the battery contacts in the battery compartment To prevent damage do not allow metal objects to touch the battery contacts Place only the battery pack for the Compaq Presario Series Portable Computers into the battery compartment Do not force the battery pack into the bay if insertion does not occur easily Keyboard Heatspreader Processor Hard Drive DVD or CD Drive file Cl SERVICE 20MANUALS COMPAQ 20_ 20che 201685 201687 201688 201690 201694 newp1 html 1 of 2 6 27 2004 2 58 02 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 Battery Charger Board Modem Display Panel NOTE CAUTION Do not crush puncture or incinerate the battery pack Do not open a battery pack as this damages the pack makes it unusable and exposes potentially harmful battery components There are no field serviceable
69. greement The software may be used or copied only in accordance with the terms of the agreement Product names mentioned herein may be trademarks and or registered trademarks of their respective companies Maintenance and Service Guide Compaq Presario Series Portable Computer file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 notice html 1 of 2 6 27 2004 2 57 25 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 First Edition March 1999 Compaq Computer Corporation privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 notice html 2 of 2 6 27 2004 2 57 25 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Preface This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Presario Series Portable Computers Compaq Computer Corporation reserves the right to make changes to the Compaq Presario Series Portable Computers without notice
70. ies Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Removal amp Replacement Procedures Cables and Connectors Most cables used throughout the unit are ribbon cables Cables must be handled with extreme care to avoid damage Apply only the tension required to seat or unseat the cables during insertion or removal from the connector Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing the cables and ensure that the cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Cables Use the following precautions when handling cables to avoid damage to the cable or computer e Always handle cables by their connectors e Avoid bending twisting or pulling on the cables e Apply minimum required force when seating or unseating the cables from their connectors e Place the cables in such a manner that they cannot be caught or snagged by parts being removed or replaced e Handle flex cables with extreme care they can tear easily CAUTION When servicing these computers ensure that cables are placed in thei
71. ining steps For the removal and replacement of a particular subassembly see Removal and Replacement Procedures Select error codes by number or type 101 through 114 Processor Test 200 through 215 Memory Test 300 through 304 Keyboard Test 401 through 403 Parallel Printer Test 600 through 699 Diskette Drive Test 1101 Serial Test 1701 through 1736 Hard Drive Test file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 error html 1 of 7 6 27 2004 2 57 48 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 501 through 516 Video Test 2402 through 2456 Audio Test 2458 through 2480 Touch Pad Pointing Device Test 3206 CD Test 8601 through 8602 3301 through 6623 Processor Test Error Codes Error Code Description Recommended Action 101 xx CPU test failed Replace the processor and retest 102 xx Coprocessor or Weitek Error 1 Run the Configuration and Diagnostics Utilities 2 Replace the processor board and retest 103 xx DMA page registers test failed 104 xx Interrupt controller master test failed 105 xx Port 61 errr S S CS 110 xx Programmable timer load data test failed 113 xx Protected mode test failed 114 01 Speaker test failed Replace the system board and retest 1 Check system configuration 2 Verify cable connections to speaker 3 Replace the
72. ivacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20check 201685 201687 201688 201690 201694 display html 2 of 2 6 27 2004 2 57 54 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1270 1670 and 1675 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting INustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Illustrated Parts System Unit Mass Storage Devices Boards Hieniay Reeembl Use the scroll down menu for the description and spare part number 1 3 2 GB Hard Drive 142309 001 Model 1683 Miscellaneous Cable Kit Miscellaneous Hardware Kit Miscellaneous Plastics Kit i Miscellaneous Parts Documentation and Software i file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 3 201685 201687 201688 201690 201694 mass html 1 of 2 6 27 2004 2 57 55 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1270 1670 and 1675 privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 3 201685 201687 201688 201690 201694 mass html 2 of 2 6 27 2004 2 57 55 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1270 1670 and 1675 COMPAQ United Stat
73. kette drive problems are listed in the following table Solving Diskette and Diskette Drive Problems Problem Probable Cause Solution s Diskette drive cannot write to a Diskette is write protected Disable the diskette s write protect diskette feature or use a diskette that is not write protected Computer is writing to the wrong Check the drive letter in the path drive statement Not enough space is left on the Use another diskette diskette file C SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 solving html 3 of 8 6 27 2004 2 57 51 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Diskette drive cannot read a diskette Cannot boot from diskette Drive error has occurred Diskette is not formatted used The wrong type of diskette is being Run Computer Checkup from the Compaq Diagnostics diskette Format the diskette At the system prompt enter FORMAT A Use the type of diskette required by the drive Diskette has a bad sector Copy files to hard drive or another diskette Reformat bad floppy Drive error has occurred Diskette is not formatted Bootable diskette is not in drive A Diskette Boot has incorrect setting in Computer Setup Run Computer Checkup from the Compaq Diagnostics diskette Format the diskette At the system prompt enter FORMAT A Put the bootable diske
74. ment file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 20 1687 201688 201690 201694 system html 2 of 2 6 27 2004 2 57 53 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 United States June 27 2004 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Illustrated Parts Boards Description System Unit 1 Heatspreader Displa isp ay 2 Voltage Converter Board Mass Storage Devices 3 Modem 56K Data Fax w o SRAM 3 Modem 56K Data Fax w o SRAM Intl 4 Processor AMD K6 Miscellaneous Cable Kit Miscellaneous Hardware Kit iii Miscellaneous Plastics Kit Miscellaneous Parts Documentation and Software i 6 Fan Assembly 7 System Memory Spare Part Number 122702 001 352891 001 400445 001 143848 001 350 Mhz Model 1689 122698 001 5 System Board w 512K Cache 144018 001 models 1683 1690 158848 001 models 1692 1694 400444 001 32 MB Models 1683 1685 1687 122699 001 file CI SERVICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOK 20SERIES 201683 201685 201687 201688 201690 201694 boards html 1 of 2 6
75. mory Module privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 683 201685 201687 201688 201690 201694 54 html 2 of 2 6 27 2004 2 58 06 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Removal and Replacement Procedures Removal Removing sequence the Hard Electrostatic Drive Discharge 1 Prepare Service the Considerations computer Cables and is Connectors disassembly Preparing the 5 Remove Computer for the Disassembly palmrest Battery Pack cover with_ Palmrest pole pan Cover with Touch Pad 3 Remove Joucn Fad the Heatspreader keyboard Keyboard 4 Remove Processor two screws Hard Drive Eo hard drive DUR or mounting CD Drive bracket and lift out the hard drive file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 683 201685 201687 201688 201690 201694 55 html 1 of 2 6 27 2004 2 58 07 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 ET with drive tery mounting Charger Board bracket attached Next
76. mpaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 DVD Drive DVD ROM CD ROM CD XA CD I Photo CD Multisession Audio CD R CD RW Center Hole Diameter 6 15mm Applicable Disk Access Time lt 100 ms CD typical including setting lt 150 ms DVD Disc Thickness 4 7 3 15 12cm 8cm Track Pitch 0 74um DVD Laser Beam Divergence 05 1 2cm Audio Output Level Line out 1 0 volts RMS Headphone 0 0 6 volts RMS Cache Buffer 512 KB s CD Data Transfer Rate 12 000 3 000 KB s CD typical including setting 2705 KB s DVD Startup Time lt 5 sec Stop time lt 3 sec Battery Pack Battery Pack Lithium lon Li ion US Metric Dimensions Height 81 in 2 05 cm Length 3 05 in 7 75 cm Width 5 69 in 14 45 cm Weight 0 85 Ib 39 kg Battery Pack Operating Time 3 00 hr file Cl SER VICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOO 0 20SERIES 201683 201685 201687 201688 201690 201694 spec html 11 of 12 6 27 2004 2 57 31 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Amp hour capacity Watt hour capacity Environmental Requirements Operating Temperature 32 F to 113 F 0 to 45 C Non operating Temperature 4 F to 140 F 20 to 60 C Top of Page Modem Compliance ITU v 90 6 standard Full ITU T V 34 compliance
77. n following the recommended actions in the Sections Troubleshooting on POST and Diagnostic Error Codes perform them in the Without order listed Rerun POST after each recommended action Diagnostics until the problem is solved and no error message occurs Once the problem is solved do not complete the remaining recommended actions If the problem is intermittent check the computer several times to verify that the problem is solved file CI SERVICE 20MANUALS COMPAQ 20_ 20check 201685 201687 201688 201690 201694 trouble html 1 of 2 6 27 2004 2 57 26 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20check 201685 201687 201688 201690 201694 trouble html 2 of 2 6 27 2004 2 57 26 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting INustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Illustrated Parts Catalog This section provides an breakdown and identifies the spare parts ordering number associated with each item s for the Compaq Presario Series Portabl
78. nel memory module door Assembly to the right Upper CPU Cover Next Step Speaker Assembly Diskette Drive Fan Assembly System Board Dip Switch if Settings privacy and legal statement file CV SERVICE 20MANUALS COMPAQ 20_ 20chec 83 201685 201687 201688 201690 201694 515 html 2 of 2 6 27 2004 2 58 19 AM
79. ns down Each of these system components will go to sleep after the selected or default periods of inactivity The setting for hard drive must be less than or equal to the setting for System IMPORTANT has on a network it s recommended that you set System Standby to There are five categories of power management settings under the Control Panel The default setting for each feature is listed below in the tables Power Management Properties Tab Power Schemes Plugged in Running on Batteries Always on System Standby Never 15 minutes Turn OFF Monitor After 3 hours Never Always on System Standby After 15 minutes After 10 minutes Tab Alarms Low Battery Alarm Critical Battery Alarm Alarm Actions Tab Power Meter Tab Advanced Power Management Properties 10 0 X Display Message Notification Text Action No Action Power Management Properties Default Default Display Properties Tab Monitor Laptop Display Maximum resolution according to unit display size file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 power html 2 of 5 6 27 2004 2 57 41 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 Sleep You can select Sleep mode instead of turning off the computer when you have finished using it This allows the computer to wake up faster than turning it completely off and saves power over the active On m
80. o the system board Backlight brightness cannot be adjusted with Fn F7 or Fn F8 Improper display cable connections 2 Replace the display assembly Defective inverter board Replace the display assembly Defective display cable Replace the display assembly Defective system board Replace the system board Contrast cannot be adjusted with Fn F5 or Fn F6 Improper display cable connections 1 Reseat the display cable to the system board 2 Replace the display assembly Defective inverter board Replace the display assembly Defective display cable Replace the display assembly Defective system board Replace the system board This problem indicates that the backlight or its power circuitry has failed Since you cannot observe the POST result on the display panel when the backlight is not functioning connect the unit to an external monitor before powering the unit up If an external monitor is not available verify that POST completes by opening and closing the display listening for the single or double beep and watching for the LEDs turn on at the front of the computer file C SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 solving html 5 of 8 6 27 2004 2 57 51 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Problem Probable Cause Solution s This display p
81. ode Compaq Presario Series Notebook computers have two levels of sleep Hibernation and Sleep Hibernation by pushing the power button once your computer will perform a save to disk followed by a shut down of the computer into Off mode Sleep is a low power mode also referred to as Standby mode While in Sleep mode your computer will maintain system information and open files Unsaved information will be lost if you turn off your system prior to system wake up or if you lose power while using the AC adapter CAUTION While in Sleep mode your computer will maintain system information and ax open files Unsaved information will be lost if you turn off your system prior to system wake up or if you lose power while using the AC adapter Hibernation Mode Hibernation helps conserve battery life and protects your data Hibernation can be a routine power saving event or can be the result of a low battery condition As it enters Hibernation your computer will display a progress screen as it automatically saves the machine state before it shuts down and turns itself off Your computer will automatically go into Hibernation when the battery has little power left or when the system operating on battery power has been in Sleep mode for more than an hour You can also manually initiate Hibernation by pressing the power button once while the system is active To restore the computer s previous state simply press the power button once
82. ot your computer as if from a cold start press and hold down the Power Button for at least four seconds which will cause a manual shutdown Then restart it with a single press of the Power Button If it still doesn t recover press the Power Button and hold it for four seconds to shut it down then remove the battery or unplug the AC power for at least 30 seconds Reinsert the battery or reconnect AC power and press the Power Button once to reboot file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 power html 4 of 5 6 27 2004 2 57 41 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 Battery Operating Time Battery operating time is affected by variables such as the following e Power conservation settings e Hardware configuration e Software applications e Installed options e Display brightness e Hard drive usage e Power button e Changes in operating temperature e Type and number of installed PC Cards For more information on increasing battery pack operating time conditioning the battery pack and disposing of a used battery pack refer to the Battery Pack Operations Top of Page privacy and legal statement file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 power html 5 of 5 6 27 2004 2 57 41 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1270 1670 and 1675
83. over Right 6 CD Drive 1 each Guide 7 Rubber 4 each Plug A 8 Rubber 4 each Plug B 9 Rubber 8 each Foot Miscellaneous Parts Documentation and Software i i file CI SERVICE 20MANU ALS COMPAQ 20_ 20check 201687 201688 201690 201694 MisPlastickit html 1 of 2 6 27 2004 2 57 57 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1270 1670 and 1675 10 Latch 2 each Right 11 Latch 2 each Left privacy and legal statement file C SERVICE 20MANUALS COMPAQ 20_ 20check 201687 201688 201690 201694 MisPlastickit html 2 of 2 6 27 2004 2 57 57 AM Compaq com Compaq Presario Series Maintenance and Service Guide COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Illustrated Parts System Unit Use the scroll down menu for the description and spare part Miscellaneous Parts Boards number of spare parts Not Shown Display 1 AC Adaptor Model 1685 293831 AA1 Miscellaneous Screw Kit Miscellaneous Screw Kit Not Shown 330959 00 Shown 330959 00 Assembly 2 Port Replicator 102270 001 Mass Storage 3 Return Kit 293799 001 Devices 4 Logo Kit 141848 001 Mis
84. placement Procedures Specifications Pin Assignments Battery Pack Operations Illustrated Parts Catalog System Unit Boards Display Part Description Spare Part Number 1 Keyboard Mass Storage Models 1685 1687 1688 1690 16 Devices 2 Palmrest Cover w 142654 001 Miscellaneous TouchPad Cable Kit and Button Board Models Miscellaneous 1687 1688 1690 1693 Hardware Kit gt a n o 3 zZ ti 1694 2 Palmrest Cover w 142653 001 TouchPad and Button Board Models 1683 1685 1688 1692 3 Upper CPU Cover w Power 141846 001 Switch 4 Speaker Assembly w 148108 001 Cables 5 Base Enclosure 141845 001 6 Battery Pack L ion 388647 001 Enhancement Models 1683 1685 1687 1688 138 184 001 T 1690 6 Battery Pack L ion Enhancement Models 1692 1693 1694 1600 Series CTO Description 1 Keyboard EAB 2 Palmrest Cover w TouchPad and Button Board ncaa 3 Battery sLION 4 Port Replicator 400384 001 Miscellaneous Plastics Kit Miscellaneous Parts Documentation and Software i Spare Part Number file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 system html 1 of 2 6 27 2004 2 57 53 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 privacy and legal state
85. r 7N proper location during the reassembly process Improper cable placement can cause severe damage to the unit Select the desired illustration Removing a Cable from a ZIF Connector file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 cables1 html 1 of 2 6 27 2004 2 58 01 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 The ribbon cable position for the 4 3 GB and 6 4 GB hard drive The ribbon cable position for the CD or DVD drive The ribbon cable position for the diskette drive The cable position for the speaker assembly Plastic Parts Plastic parts can be damaged by the use of excessive force during disassembly and reassembly When handling the plastic parts use care Apply pressure only at the points designated in the maintenance instructions Return to Removal amp Replacement Procedures privacy and legal statement file C SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 cables1 html 2 of 2 6 27 2004 2 58 01 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 United States June 27 2004 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Speci
86. rd from the DVD or connector on the CD Drive system board and lift out of the file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 683 201685 201687 201688 201690 201694 57 html 1 of 2 6 27 2004 2 58 10 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Modem Display Panel Assembly Diskette Drive Giskatte be Fan Assembly Fan Assembly System Board Dip Switch Settings Memory Module privacy and legal statement To replace the battery charger board reverse the previous procedures When replacing the battery charger board ensure the pins are aligned with the connector on the system board file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 683 201685 201687 201688 201690 201694 57 html 2 of 2 6 27 2004 2 58 10 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide Presario Series Models 1683 1685 1687 1688 1690 1692 1693 and 1694 United States June 27 2004 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Removal and Replacement Procedures sequence the Modem Electrostatic Discharge o Service computer for
87. ry expansion e Diskette drive e Hard drive e DVD or CD drive e Battery pack file CV SER VICE 20MANUALS COMPAQ 20_ 20checked 200k NOTEBOOK 00 20SERIES 201683 201685 201687 201688 201690 201694 spec html 1 of 12 6 27 2004 2 57 31 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Physical and Environmental Computer Specifications U S Metric Dimensions Height 1 97 in Depth 12 32 in Width 10 12 in Weight Model 1683 Data not available Data not available Model 1685 7 191bs 3260 g Model 1687 7 19 Ibs 3260 g sae be 7 36 Ibs 3340 g 7 76 lbs 3520 g Stand Alone Battery Pack Power Requirements Nominal Operating Voltage Maximum Operating Power Peak Operating Power AC Power Requirements Operating Voltage Operating Current Operating Frequency Maximum Transient Information not available Temperature Operating 41 to 95 F 5 to 35 C Nonoperating 4 to140 F 20 to60 C ooo Relative Humidity Non condensing Operating i s i lt i lt i tt 90 B5 Cto90 Nonoperating tw 38 7 C max 5to95 60 Cto95 Altitude Operating O to 10 000 ft 0 to 3 15 km Nonoperating lo to 30 000 ft lo to 10 14 km Shock Operating ti sts lt s s sSSS 0G 1 ms half sine Non operating 240G 2 ms half sine Vibration file Cl SER VICE 20MANUALS COMPA
88. s Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 right html 2 of 2 6 27 2004 2 57 38 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Product Description Models and o Underside Features of Unit Lights een 1 Memory Compartment Front Bezel 1 Door Lights_ 2 Stand Feet Front Bezel Buttons Left Side Components Right Side Components Rear Connectors Power Management for Windows 98 file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 bottom html 1 of 2 6 27 2004 2 57 39 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 bottom html 2 of 2 6 27 2004 2 57 39 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1
89. sario Series Maintenance and Service Guide Models 1270 1670 and 1675 When the preliminary steps are completed you are ready to run POST privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 prelim html 2 of 2 6 27 2004 2 57 42 AM Compagq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 United States June 27 2004 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Troubleshooting Clearing the CMOS Password Clearing the power on password requires removing all Setup attributes that are programmed in the CMOS The RTC battery is located on the system board If the password is not known clear it by performing the following steps 1 Turn off the computer 2 Disconnect the power cord 3 Remove the battery pack 4 Remove the Palmrest file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 ponpass html 1 of 2 6 27 2004 2 57 43 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 privacy and legal statement Cover with Touch Pad 5 Remove the heat
90. source or charge the battery pack Adjust the volume Battery pack is at end of its life Problem Probable Cause Battery charge does not last as Battery is being exposed to high long as expected temperatures or extremely cold temperatures You have to set the date and time RTC battery is dead Replace the RTC battery every time you turn on the computer Replace battery pack Solution s Keep the battery pack within the recommended operating temperature range 50 F to 104 F 10 C to 40 C or recommended storage range 4 F to 86 F 20 C to 30 C Recharge the battery pack Battery has partially self discharged Power management is disabled An external device or PC Card is draining the battery Recharge the battery Discharge the battery completely and then recharge it Set a power management level in Computer Setup Turn off or disconnect external devices when not using them Battery pack is warm to the touch Normal warming has occurred due to after charging charging Battery pack operating time is far less than the documented average operating time Power management is turned off or disabled An external device or PC Card is draining the battery No action is required Enable power management in Computer Setup and in Windows Power Properties Turn off or disconnect external devices when not using them file CV SERVICE 20MANUALS COMPAQ 20
91. spreader 6 Remove the keyboard 7 Remove RTC battery for 30 seconds and replace it 8 Reassemble the computer 9 Turn on the computer to verify that the power on password has been cleared If it has not been cleared repeat Steps 1 through 9 file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 ponpass html 2 of 2 6 27 2004 2 57 43 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Troubleshooting Running POST To run POST complete the following steps Turn off the computer then turn on the computer If POST does not detect any errors the computer will not beep This indicates successful completion of POST test POST has run successfully and boots from the hard drive or from a bootable diskette if one is installed in the diskette drive If POST detects errors the errors are indicated by screen and or audible messages Refer to Power On Self Test POST Codes in the tables for a list of POST codes and their relevant descriptions If the system is not functioning well enough to run POST or if
92. ssembly DVD or CD Drive 7 Remove the Batter upper CPU cover Charger Board 8 Remove the file CVSERVICE 20MANUALS COMPAQ 20_ 20chec 83 201685 201687 201688 201690 201694 512 html 1 of 2 6 27 2004 2 58 15 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Modem l Display Panel Assembly Upper CPU Cover Speaker Assembly i Fan Assembly System Board Dip Switch L Settings Memory Module privacy and legal statement battery charger board 9 Remove the speaker assembly 10 Disconnect the diskette drive data cable from the system board To replace the diskette drive reverse the previous procedures Ensure the diskette drive eject lever is properly inserted gin the chassis slot when replacing the diskette drive file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 83 201685 201687 201688 201690 201694 512 html 2 of 2 6 27 2004 2 58 15 AM Compaq com Compaq Presari Compaq com Compaq Presario Series Maint 0o Series Maintenance and Service Guide Models 1270 1670 and 1675 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27
93. sta bB Emm B Datapte i baam o file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 connec1 html 1 of 4 6 27 2004 2 57 32 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Active low Serial Connector Connector Signal Carrier Detect OUGTOIOLE OTe R ORG Receive Data Transmit Data Data Terminal Ready Signal Ground Data Set Ready Ready to Send Clear to Send Ring Indicator Keyboard Mouse Connector ao AO file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 connec1 html 2 of 4 6 27 2004 2 57 32 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 External VGA Monitor Connector Pin Signal ODOC Red Analog Green Analog Blue Analog Not connected Ground Ground Analog Ground Analog Ground Analog Not connected Ground Monitor Detect DDC2B Data Horizontal Sync Vertical Sync DDC2B Clock Universal Serial Bus Connector Pin Signal file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 connec1 html 3 of 4 6 27 2004 2 57 32 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Modem Connector Pin Signal privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec
94. stem Internal Error epee the system board and retest TouchPad Pointing Device I nterface Test Error Codes iu lee test failed 1 Replace the TouchPad and retest 2 Replace the system board and retest ies nterface test failed CD Drive Test Error Codes file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 error html 6 of 7 6 27 2004 2 57 48 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 3301 xx CD drive read test failed 1 Replace the CD and retest 2 Verify that the speakers are 3305 xx CD drive seek test failed connected 3 Verify that drivers are loaded and properly installed mee ID test failed 4 Replace the CD drive and retest 5 Replace the system board and retest m Read test failed peor Controller test failed m Random read test failed Back to top privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 error html 7 of 7 6 27 2004 2 57 48 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27
95. system board and retest Memory Test Error Codes 200 xx Memory machine ID test failed 1 Flash the system ROM and retest 202 xx Memory system ROM checksum 2 Replace the system board and retest failed 203 xx Write Read test failed 1 Remove the memory module and 204 xx Add ress test failed retest 2 Install a new memory module and retest file Cl SER VICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 error html 2 of 7 6 27 2004 2 57 48 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 Keyboard Test Error Codes ie Poe ID Test 1 Check the keyboard connection If disconnected turn off the computer iui Selftest Interface Test and connect the keyboard poe EE Individual Key Test o4 pe Keyboard Repeat Test Parallel Printer Test Error Codes 401 xx Printer failed or not connected 1 Connect the printer 2 Check power to the printer MATET Failed Port Test 3 Install the loop back connector and retest 4 Check port and IRQ configuration fos pattern test failed 5 Replace the system board and retest Diskette Drive Test 600 Diskette ID drive types test 1 Replace the diskette media and on failed retest 601 xx Diskette format failed 2 Check and or replace the diskette power and signal cables and retest 602 xx Diskette read test failed 3 Replace the diskette drive and retest Diskette write read
96. terrupts NMIs initialize Extended BIOS Data Area Determine number of ATA drives optional l ump to UserPatch2 Build MPTABLE for multi processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs One long two short beeps on checksum failure file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 power1 html 4 of 7 6 27 2004 2 57 45 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 99h 9Ah 9Ch Check for SMART drive optional Shadow option ROMs Set up Power Management Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Erase F2 prompt Scan for F2 key stroke Enter Setup lear Boot flag Check for errors POST done prepare to boot operating system 1 One shot beep before boot Terminate QuietBoot optional Check password optional Prepare Boot Initialize DMI Parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen optional check virus and back up reminders Try to boot with INT 19 linitialize POST Error Manager PEM Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS optional file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 power1 html 5 of 7
97. the display is not fou gy functioning well enough to show POST error messages refer to the Troubleshooting tables NOTE The following routines are sorted by their test point numbers assigned in the BIOS a code Their actual orders as executed during POST can be quite different 02h VerifyRealMode CSC lt C S 03h Disable Non Maskable Interrupt NM oan Getcrutye 06h initialize system kauae file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 power1 html 1 of 7 6 27 2004 2 57 45 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 09h SeN PostT ag OA initialize CPU registers S 2CS lt oBh EnabiecPUcache S O DER initialize 170 component S lt S OFh initialize the local bus 10E 16h 2 23 Bios ROM Checksum Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM fii 29h Initialize POST Memory Manager 2h Clear 512 KB base RAM ch 1 3 4 2 RAM failure on address line xxxx Enable cache before system BIOS shadow 30th 1 4 1 1 RAM failure on data bits xxxx of high byte memory bus 32h Test CPU bus clock frequency 33h Initialize Phoenix Dispatch Manager file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 power1 html 2 of 7 6 27 2004 2 57 45 AM
98. ting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Product Description Power Management for Windows 98 The following power management features are available for conserving AC power and extending battery operating time e Power Management Settings e Sleep e Hibernation e Battery operating time e Rebooting After a Lockup e Servicing Your Computer Full Off Mode Pow er Management Settings Depending on your patterns of computer use you can set different levels of power management These different power management levels can be activated based on the amount of time passed since the last system activity System activity examples include keyboard or mouse movement CD or DVD playback while under program control that monitors Sleep and modem use You can select different conditions or power schemes through Power Management The optional settings are Home Office Desk Portable Laptop and Always On From the default settings you can change the following settings e the System goes to Sleep Standby mode e the screen times out and goes blank file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 power html 1 of 5 6 27 2004 2 57 41 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 e the hard drive spi
99. tional memory expansion card is installed correctly Out of Memory message is displayed on System ran out of memory for the screen or insufficient memory the application error occurs during operation Too many TSR terminate and stay resident applications are running Solving Minor Problems continued privacy and legal statement Check the application documentation for memory requirements Install additional memory Remove from memory any TSR applications that you do not need file C SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 solving html 8 of 8 6 27 2004 2 57 51 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 United States June 27 2004 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Troubleshooting Contacting Compaq Support Obtain the following information before contacting Compaq Reseller Support Product name Product serial number Purchase date Conditions under which the problem occurred Any error messages that have occurred Hardware configuration Type of printer connected Hardware software being used Printed result of Computer Che
100. ts 1 Instant Pront Bezel internet Lights Access Front Bezel Button Buttons 2 Instant Left Side Search Button Components 3 Volume Right Side Down Components Button Underside of 4 Scroll Unit Up Down Button Rear 5 Volume Connectors Up Button Power 6 Secure Management E for Windows Commerce 98 Button or favorite Web site file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 685 201687 201688 201690 201694 FBezelbtn html 1 of 2 6 27 2004 2 57 37 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 7 Instant E Mail Button privacy and legal statement file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 685 201687 201688 201690 201694 FBezelbtn html 2 of 2 6 27 2004 2 57 37 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1887 1688 and 1690 United States June 27 2004 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations Product Description Models and Left Side Features Components Controls and Lights 1 PC Card Eject Lever T m Bezel 2 PC Card Slot i s Syta 3 Diskette Front Bezel Drive Slot Buttons 4 Diskette Eject Button Right
101. tte in drive A Run Computer Setup and set diskette as first to boot Solving Display Problems This section lists some common causes and solutions for computer display and external monitor problems You can perform a monitor self test on an external VGA color or monochrome monitor by disconnecting the monitor from the computer To do so complete the following steps 1 Turn off the monitor 2 Turn off the computer 3 Disconnect the monitor signal cable from the computer 4 Turn on the monitor and allow it to warm up for one minute The display should be white A narrow black border may also appear on the left and right sides of the display Either of these displays indicates that the monitor is working properly Solving Display Problems Problem Probable Cause Solution s Screen is dim Control for brightness or contrast if applicable is not set properly Adjust the Brightness of the display by using Fn F7 or Fn F8 Adjust the Contrast of the display by using Fn F5 or Fn F6 Computer screen is in direct light Tilt display or move computer Screen save was initiated by Power Press any key or touch the Touch Management due to lack of user Pad activity Screen is blank file C SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 solving html 4 of 8 6 27 2004 2 57 51 AM Compaq com Compaq Presario Series Maintenance and Service Guide
102. ur hard drive at all times in case of errors or failures Solving Hard Drive Problems Problem Probable Cause Solution s file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 01685 201687 201688 201690 201694 solving html 6 of 8 6 27 2004 2 57 51 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 Reading hard drive takes an System entered Hibernation due to Give the system time to restore the unusually long time after restarting low battery condition and is now previously saved data to its exact the computer exiting from it state before Hibernation Hard drive error occurs Hard drive has bad sectors or has Run Computer Checkup failed Hard drive does not work Hard drive is not seated properly Turn off and unplug the computer remove the battery pack and remove and then reinstall the hard drive Solving Hardware Installation Problems Some common causes and solutions for hardware installation problems are listed in the following table Solving Hardware Installation Problems Problem Probable Cause A new device is not recognized as part of the computer system Cable s of new external device are loose or power cables are unplugged Power switch of new external device is not turned on Device is not seated properly Ensure that all cables are properly Turn off the computer turn on the Turn off the computer
103. utomatic Diagnostics Runs unattended maximum testing of each device with minimal prompts You can choose how many times to run the tests to stop on errors or to print or save a log of errors a Prompted Diagnostics Allows maximum control over testing the devices You can choose attended or unattended testing decide to stop on errors or choose to print or save a log of errors 10 Follow the instructions on the screen as the devices are tested When testing is complete the Test Option menu appears 11 Exit the Test Option menu 12 Exit the Diagnostics menu file CI SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 compaq html 2 of 3 6 27 2004 2 57 46 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 View System Information INSPECT The View System Information INSPECT utility provides information about the computer and installed or connected devices You can display print or save the information Follow these steps to run View System Information INSPECT from the Compaq Diagnostics diskette 1 Turn on the external devices that you want to test Connect the printer if you want to print the information 2 Insert the Compaq Diagnostics diskette in drive A 3 Turn on or restart the computer The computer starts from drive A and the Diagnostics Welcome screen appears 4 Press Enter to continue The Diagnostics menu appears 5
104. ve Battery Charger Board file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 newp12 html 1 of 2 6 27 2004 2 58 03 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1270 1670 and 1675 Modem Display Panel Assembly Upper CPU Cover Speaker Assembly Diskette Drive Fan Assembly System Board l Dip Switch Settings Memory Module privacy and legal statement file Cl SERVICE 20MANUALS COMPAQ 20_ 20chec 201685 201687 201688 201690 201694 newp12 html 2 of 2 6 27 2004 2 58 03 AM Compaq com Compaq Presario Series Maintenance and Service Guide Models 1683 1685 1687 1688 and 1690 COMPAQ Maintenance amp Service Guide for Presario 1600 Series Models 1683 1694 Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal amp Replacement Procedures Specifications Pin Assignments Battery Pack Operations United States June 27 2004 Removal amp Replacement Procedures Removing the Palmrest Cover with TouchPad Removal sequence Electrostatic Discharge You must remove the palmrest cover with touchpad to gain access to the interior components and it is the first step in the sequence of removal and replacement Service Considerations Cables and Connectors Preparing the Computer for Disassembly Battery Pack

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