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Compaq 1500 Laptop User Manual

1. DMAO Available for audio DMA1 Entertainment audio default alternate DMAO DMA3 none DMA2 Diskette drive DMA3 ECP parallel port LPT1 default alternate DMAO none DMA4 DMA controller cascading not available DMAS5 Available for PC Card DMA6 Not assigned DMA7 Not assigned Q PC Card controller can use DMA 1 2 or 5 Maintenance and Service Guide 6 15 Specifications Table 6 14 System Interrupts Hardware IRQ System Function IRQO System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio default IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real time clock RTC IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal point stick or external mouse IRQ13 Coprocessor not available to any peripheral IRQ14 IDE interface hard drive and optical drive IRQ15 System use Q PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none 6 16 Maintenance and Service Guide Specifications I O Address hex Table 6 15 System I O Addresses System Function shipping configuration 000 OOF DMA controller no 1 010 01F Unused 020 021 Interrupt controller no 1 022
2. Table A 8 Stereo Speaker Headphone 2 Pin Signal Pin Signal 1 Audio out 2 Ground Table A 9 Microphone 2 Pin Signal Pin Signal 1 Audio in 2 Ground A 6 Maintenance and Service Guide Power Cord Set Requirements 3 Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set received with the computer meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the computer is used For more information on power cord set requirements contact a Compaq authorized reseller or service provider General Requirements The requirements listed below are applicable to all countries The length of the power cord set must be at least 1 5 m 5 00 feet and no more than 2 0 m 6 50 feet All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord set must have a minimum current capacity of 10 amperes and a nominal voltage rating of 125 or 250 volts AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Maintenance and Ser
3. 1 2 3 4 sequence stamped on the heat spreader adjacent to each screwhole T One TM2 5 x 8 0 screw next to the keyboard and TouchPad ZIF connectors Figure 5 20 Removing the Heat Spreader Screws 5 26 Maintenance and Service Guide Removal and Replacement Procedures 6 Remove the display video cable from the routing channel in the heat spreader Figure 5 21 7 Lift the right side of the heat spreader until it rests at an angle 8 Slide the heat spreader to the right at an angle and remove the heat spreader from the base enclosure Figure 5 21 Removing the Heat Spreader Reverse the preceding procedures to install the heat spreader Maintenance and Service Guide 5 27 Removal and Replacement Procedures 5 12 Processor Processors Spare Part Number Information Intel Mobile Pentium 4 2 4 GHz processor with 310306 001 SpeedStep technology P4 M 1 5 V Intel Mobile Pentium 4 2 2 GHz processor with 286753 001 SpeedStep technology P4 M Intel Mobile Pentium 4 2 0 GHz processor with 311385 001 SpeedStep technology 1 3 V Intel Mobile Pentium 4 2 0 GHz processor with 286752 001 SpeedStep technology P4 M Intel Mobile Pentium 4 1 9 GHz processor with 312536 001 SpeedStep technology 1 5 V Intel Mobile Pentium 4 1 8 GHz processor with 311284 001 SpeedStep technology 1 5 V Intel Mobile Pentium 4 1 8 GHz processor with 286751 001 SpeedStep technology P4 M Intel
4. E Belgium 470046 243 The following Presario 1500 notebook models use config code KT2Z and feature m TouchPad 8 cell 4 0 Ah Li ion battery pack m 2 year warranty m diskette drive m 32 MB of discrete video memory P1515 P 240 X5 30 W 25 E Belgium 470044 593 Italy 470044 595 Germany 470044 594 The Netherlands 470044 596 P1510 P 220 X5 30 W 25 E Belgium 470036 664 The Netherlands 470036 670 Denmark 470036 665 Norway 470036 671 Germany 470036 667 Sweden Finland 470036 673 Italy 470036 599 P1508 P 200 X5 20 V C 25 E Sweden Finland 470041 611 P1507 P 200 X4 20 W 25 E The Netherlands 470039 996 P1505 P 200 X4 20 W 25 E Belgium 470036 663 The Netherlands 470036 669 Denmark 470036 597 Norway 470036 672 Germany 470036 666 Sweden Finland 470036 598 Italy 470036 668 Maintenance and Service Guide 1 17 Product Description Table 1 4 Compaq Presario 1500 Models Continued The following Presario 1500 notebook models use config code LDLZ and feature E TouchPad 8 cell 4 0 Ah Li ion battery pack m 1 year warranty m diskette drive m 32 MB of discrete video memory P1525 P 240 P5 40 W C 51 E Canada English 470047 864 United States 470046 473 French Canada
5. Replace Power on power supply if applicable Go to Flowchart 2 4 No Power Part 3 Power on Maintenance and Service Guide 2 13 Troubleshooting Flowchart 2 4 No Power Part 3 Continued from Flowchart 2 3 No Power Part 2 Plug directly into AC outlet Power LED on Done Reseat AC adapter in computer and at power source Power on Done External Internal or Replace external external AC adaptei AC adapter Try different Power outlet active outlet Internal Go to Flowchart 2 5 Power on No Power Replace power cord Part 4 Power on Done Done 2 14 Maintenance and Service Guide Troubleshooting Flowchart 2 5 No Power Part 4 Continued from Flowchart 2 4 No Power Part 3 Open computer Reseat loose Loose or components and damaged boards and parts replace damaged items Close computer and retest Replace the following items if applicable Power on Check computer operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board Replace these items as a set to prevent shorting out among components Maintenance and Service Guide 2 15 Troubleshooting Flowchart 2 6 No Video Part 1 No video Docking station Go to To change from internal to Flowchart 2 7 external display use the hotkey No Video Par
6. with config codes beginning with L 24X Max CD ROM drive 8X Max DVD ROM drive 24X Max DVD ROM CD RW combination drive 8X Max DVD ROM CD RW combination drive 312537 001 311289 001 311290 001 311627 001 For use only with Evo Notebook N1000v models and Presario 1500 models with config codes beginning with K 24X Max CD ROM drive 8X Max DVD ROM drive 24X Max DVD ROM CD RW combination drive 8X Max DVD ROM CD RW combination drive 285526 001 285527 001 304691 001 285529 001 a Turn the computer bottom side up with the left side facing forward Maintenance and Service Guide 5 7 Removal and Replacement Procedures b Remove the two TM2 5 x 5 0 screws that secure the optical drive to the base enclosure Figure 5 4 t 4 Figure 5 4 Removing the Optical Drive Screws 5 8 Maintenance and Service Guide Removal and Replacement Procedures c Turn the computer top side up with the right side facing forward d Insert a paper clip or similar thin metal rod into the manual release hole on the front bezel of the optical drive Figure 5 5 Press firmly e Grasp the drive bezel and slide the drive out of the optical drive bay Figure 5 5 Removing an Optical Drive Reverse the preceding procedures to install a optical drive Maintenance and Service Guide 5 9 Removal and Replacement Procedures 60 GB 40 GB 30 GB 20 GB Hard Drives Spare Part Number Informatio
7. 30 W C 25 2 Asia Pacific 470038 335 Korea 470038 342 Australia 470038 334 United States 470037 783 French Canada 470039 988 N1000v P 170 X4 30 V C 25 O Australia 470038 695 N1000v P 170 X4 30 V C 25 2 Australia 470038 696 1 10 Maintenance and Service Guide Product Description Table 1 3 Compaq Evo Notebook N1000v Models Continued The following Evo Notebook N1000v models use config code KT2Z and feature m TouchPad pointing device 8 cell 4 0 Ah Li ion battery pack m 2 year warranty m diskette drive m 32 MB of discrete video memory N1000v P 220 P5 30 W 25 Germany 470036 634 N1000v P 220 P5 30 W 25 Germany 470036 635 N1000v P 200 X4 20 V 25 Germany 470036 632 N1000v P 200 X5 20 V 25 Germany 470036 633 Maintenance and Service Guide 1 11 Product Description Table 1 3 Compaq Evo Notebook N1000v Models Continued The following Evo Notebook N1000v models use config code KQFZ and feature m TouchPad 8 cell 4 0 Ah Li ion battery pack m 1 year warranty m diskette drive m 32 MB of discrete video memory N1000v P 220 P5 40 W C 25 O Japan 470036 636 Japan English 470036 639 N1000v P 220 P5 30 W C 25 O Belgium 470036 696 Portugal 470036 739 Czech Republic 470036 700 Russia 47
8. X4 20 D C 25 E Asia Pacific 470045 721 Thailand 470045 722 P1512 P 240 X4 20 D C 12 E India 470045 726 P1523 P 200 X5 20 IWI C 25 E France 470048 571 P1505 P 200 X4 40 IWI 25 E Hong Kong 470042 497 P1522 P 200 X4 30 IWI C 25 E Czech Republic 470046 238 Greece Poland 470046 783 European 470046 239 Saudi Arabia 470046 235 International United Kingdom 470046 241 France 470046 240 P1516 P 200 X4 30 W C 25 E Canada English 470047 878 United States 470047 876 French Canada 470047 879 1507 P 200 X4 30 IWI C 25 E Hong Kong 470045 736 P1538 P 200 X4 30 V 25 E Taiwan 470050 703 P1511 P 200 X4 30 V C 25 E Taiwan 470046 696 P1508 P 200 X4 20 IWI C 25 E Asia Pacific 470041 812 Australia 470041 811 P1536 P 200 X4 20 V C 25 E Taiwan 470050 705 Maintenance and Service Guide 1 21 Product Description Table 1 4 Compaq Presario 1500 Models Continued P1506 P 200 X4 20 V C 25 E Hong Kong 470045 735 P1540 P 200 X4 20 R C 25 E Asia Pacific 470047 702 Thailand 470047 703 P1535 P 200 X4 20 R C 25 E India 470047 698 P1510 P 200 X4 20 D C 12 E Taiwan 470045 738 P1530 P 190 X4 30V 25 E People s Republic of 470047 697 China P1520 P 180 X5 40 W C 51 E
9. Device Go to Flowchart 2 18 Nonfunctioning Keyboard or Flowchart 2 19 Nonfunctioning Pointing Device Go to Flowchart 2 20 No Network or Modem Connection Maintenance and Service Guide 2 11 Troubleshooting Flowchart 2 2 No Power Part 1 No power power LED is off Remove from docking station if applicable Go to Flowchart 2 3 Power up on battery power Power up on battery power No Power Part 2 Reset power N Power up Reset Power up on AC on AC power A PAGT D power Y Done On some models there is a separate reset button On some models the computer may be reset using the Standby switch and either the lid switch or the main power switch Go to Flowchart 2 4 No Power Part 3 Power up in docking station 1 Reseat the power cables in the docking station and at the AC outlet 2 Ensure that the AC power source is active 3 Ensure that the power strip is working Go to Flowchart 2 8 Power up in docking station Nonfunctioning Docking Station 2 12 Maintenance and Service Guide Troubleshooting Flowchart 2 3 No Power Part 2 Continued from Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Power on Done Check battery by recharging moving it to another computer or replacing it
10. Israel 470036 718 Taiwan 470038 803 Italy 470036 725 Thailand 470037 836 Korea 470037 838 Turkey 470036 762 Latin America 470036 625 United Kingdom 470036 769 Latin America 470036 624 United States 470036 628 NAFTA 1 14 Maintenance and Service Guide Product Description Table 1 3 Compaq Evo Notebook N1000v Models Continued N1000v P 200 X4 20 V C 25 2 Belgium 470036 695 Norway 470036 734 Czech Republic 470036 699 Portugal 470036 737 Denmark 470036 703 Russia 470036 744 France 470036 708 Saudi Arabia 470036 690 French Canada 470036 630 Slovenia 470036 747 Greece Poland 470036 711 Spain 470036 752 Hungary 470036 716 Sweden Finland 470036 755 Israel 470036 719 Switzerland 470036 760 Italy 470036 724 Taiwan 470038 802 Latin America 470036 626 Turkey 470036 763 Latin America 470036 627 United Kingdom 470036 768 NAFTA United States 470036 631 The Netherlands 470036 728 N1000v P 200 X4 20 D C 12 O Hong Kong 470038 804 People s 470038 790 Republic of China N1000v P 160 X4 30 IWI C 25 O Brazil 470038 303 Latin America 470038 306 Latin America 470038 300 NAFTA United States 470038 309 N1000v P 150 X4 20 V C 25 O Brazil 470038 302 Latin America 470038 307 Latin America 470038 301 NAFTA United States 470038 308 N1000v C 150 X4 20 V C 25 O Asia Pacific 470037 827 No
11. integrated on the system board with a mini PCI V 92 modem E Integrated wireless support of 802 11b and Bluetooth devices through MultiPort Support for one Type I or II PC Card slot with support for both 32 bit CardBus and 16 bit PC Cards E External 65 W AC adapter with power cord 8 cell Li ion battery pack 40 30 or 20 GB high capacity hard drive varying by computer model Maintenance and Service Guide 1 27 Product Description mM 1 44 MB diskette drive E Support for the following drives through the fixed optical drive T 24X Max CD ROM drive L 16X Max CD RW drive T 8X Max DVD ROM drive q 8X Max DVD ROM CD RW combination drive HM Connectors for a ee ee ee ee ee ee ee ee ee O RJ 45 network RJ 11 modem Universal serial bus Parallel devices External monitor AC power Stereo line out headphone Mono microphone S video Port replicator Infrared 1394 digital input E JBL Pro stereo speakers with bass reflex E Dolby Digital certified sound 1 28 Maintenance and Service Guide Product Description 1 3 Clearing a Password If the notebook you are servicing has an unknown password follow these steps to clear the password These steps also clear CMOS 1 Prepare the computer for disassembly refer to Section 5 3 Preparing the Computer for Disassembly for more information 2 Remove the RTC battery refer to Section 5 7 Disk Cell RTC Battery 3
12. speaker jack location 1 33 pin assignments A 6 speakers 1 31 specifications AC adapter 6 14 battery 6 14 CD ROM drive 6 12 CD RW drive 6 13 diskette drive 6 9 display 6 4 6 5 6 6 DMA 6 15 DVD ROM drive 6 10 6 11 hard drive 6 7 T O addresses 6 17 interrupts 6 16 memory map 6 20 notebook 6 1 static shielding materials 4 7 stereo speaker jack location 1 33 pin assignments A 6 S Video connector location 1 34 pin assignments A 3 system board removal 5 56 spare part number 5 56 Index 6 Maintenance and Service Guide Index system board to TouchButton board cable disconnecting from the system board 5 53 disconnecting from the TouchButton board 5 37 illustrated 3 20 system memory map 6 20 T tools required 4 1 top components 1 37 top cover removal 5 50 spare part number 3 9 5 50 TouchButton board removal 5 43 5 45 TouchButton board to TouchPad cable illustrated 3 20 removal 5 42 5 44 TouchPad location 1 38 removal 5 41 5 43 TouchPad bracket illustrated 3 18 removal 5 43 5 45 TouchPad buttons 1 38 transporting precautions 4 4 troubleshooting audio 2 25 Compaq Diagnostics 2 7 Computer Setup 2 2 docking station 2 18 flowcharts 2 10 keyboard 2 28 modem 2 30 network 2 30 nonfunctioning device 2 18 2 27 operating system loading 2 19 overview 2 1 pointing device 2 29 power 2 12 video 2 16 U universal serial bus USB connector location
13. 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super IO configuration for CPU 040 O5F Counter timer registers 044 O5F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 O6F Unused 070 071 NMI enable real time clock 072 O7F Unused 080 O8F DMA page registers 090 091 Unused 092 Port A 093 OOF Unused OAO 0A1 Interrupt controller no 2 Maintenance and Service Guide 6 17 Specifications I O Address hex Table 6 15 System I O Addresses Continued System Function shipping configuration OA2 OBF Unused 0CO ODF DMA controller no 2 OEO OEF Unused OFO OF 1 Coprocessor busy clear reset OF2 OFF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1FO 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port 6 18 Maintenance and Service Guide Specifications Table 6 15 System I O Addresses Continued I O Address hex System Function shipping configuration 2F0 2F7 Unused 2F8 2FF Infrared port 300 31F Unused 320 36F Unused 370 377 Se
14. 1 34 pin assignments A 2 V vents 1 34 video troubleshooting 2 16 volume control buttons 1 38 W Windows application key 1 36 Windows logo key 1 36 workstation precautions 4 5 Maintenance and Service Guide Index 7
15. 125 V configuration Maintenance and Service Guide B 3 C Screw Listing This appendix provides specification and reference information for the screws used in the computer All screws listed in this appendix are available in the Miscellaneous Screw Kit spare part number 285542 001 Maintenance and Service Guide C 1 Table C 1 Torx T8 Metric 2 5 x 5 0 Screw G Head Color Qty Length Thread Width Silver 30 5 0mm 25mm 5 0mm Where used Two screws that secure the optical drive to the computer documented in Section 5 3 Figure C 1 TM2 5 x 5 0 Screw Locations C 2 Maintenance and Service Guide Table C 1 Torx T8 Metric 2 5 x 5 0 Screw Continued G Head Color Qty Length Thread Width Silver 30 5 0mm 25mm 5 0mm Where used Two screws that secure the connector cover to the base enclosure documented in Section 5 8 Figure C 2 TM2 5 x 5 0 Screw Locations Maintenance and Service Guide C 3 Table C 1 Torx T8 Metric 2 5 x 5 0 Screw Continued G Head Color Qty Length Thread Width Silver 30 5 0mm 25mm 5 0mm Where used One screw that secures the heat spreader to the base enclosure documented in Section 5 11 One screw that secures the display video cable ground loop to the heat spreader documented in Sections 5 11 and 5 13 Figure C 3 TM2 5 x 5 0 Screw Locations C 4 Maintenance and Service Guide Table C 1 Torx T8 Metric 2 5 x 5 0 Screw Continued
16. 30 W C 25 O Brazil 470050 118 Latin America 470050 113 Latin America 470050 104 NAFTA United States 470051 360 N1020v P 200 X4 30 W C 25 O Brazil 470050 119 Latin America 470050 111 Latin America 470050 105 NAFTA United States 470051 361 N1020v P 200 X4 30 V C 25 E Belgium 470045 655 Norway 470045 676 Czech Republic 470045 656 Portugal 470045 677 Denmark 470045 659 Russia 470045 680 European 470045 660 Saudi Arabia 470045 652 International Slovenia 470045 681 France 470045 664 Spain 470045 684 Greece Poland 470045 665 Sweden Finland 470045 685 Hungary 470045 668 Switzerland 470045 688 Israel 470045 669 Turkey 470045 689 Italy 470045 672 United Kingdom 470045 692 The Netherlands 470045 673 N1020v P 200 X4 30 V C 25 O Belgium 470050 059 Norway 470050 081 Czech Republic 470050 060 Portugal 470050 084 Denmark 470050 064 Russia 470050 087 European 470050 065 Saudi Arabia 470050 056 International Slovenia 470050 088 France 470050 068 Spain 470050 091 French Canada 470045 650 Sweden Finland 470050 092 Greece Poland 470050 069 Switzerland 470050 095 Hungary 470050 072 Turkey 470050 096 Israel 470050 073 United Kingdom 470050 099 Italy 470050 077 United States 470045 647 The Netherlands 470050 078 Maintenance and Service Guide Product Description Table 1 2 Compaq Evo Notebook N1020v Models Continued N102
17. 470047 863 P1522 P 240 X5 60 W C 51 O Latin America 470045 559 Latin America 470045 560 NAFTA P1575 P 240 X5 40 W C 51 E Korea 470050 054 P1528 P 240 X5 40 W C 51 E United States 470046 474 P1580 P 240 X5 40 W C 25 E Asia Pacific 470050 696 Thailand 470050 701 P1513 P 240 X5 40 W C 25 E Korea 470045 728 P1527 P 240 X5 30 W C 51 E The Netherlands 470048 572 P1555 P 240 X5 30 W C 25 E Asia Pacific 470047 701 Korea 470050 053 Australia New Zealand 470047 705 Thailand 470047 704 India 470047 700 1 18 Maintenance and Service Guide Product Description Table 1 4 Compaq Presario 1500 Models Continued P1525 P 240 X5 30 W C 25 E Czech Republic 470045 421 Portugal 470047 911 Denmark 470047 908 Russia 470045 554 European 470045 550 Saudi Arabia 470045 420 International Slovenia 470045 555 France 470045 551 Spain 470047 912 Greece Poland 470045 552 Sweden Finland 470047 913 Israel 470045 553 Switzerland 470045 556 Italy 470047 909 Turkey 470045 557 The Netherlands 470047 910 United Kingdom 470045 558 P1516 P 240 X5 30 W C 25 E European 470047 873 International P1515 P 240 X5 30 W C 25 E European 470044 599 Israel 470044 601 International Russia 470047 347 France 470047 867 Saudi Arabia 470044 598 Greece Poland 470044 600 Switzerland 470044 802 P1510 P 240 X5 30 W C 25 E
18. 5 3 2 Remove the palm rest Section 5 14 3 Turn the palm rest bottom side up with the speaker grilles facing forward 4 Remove the two TM2 5 x 5 0 screws that secure the display release assembly to the palm rest Figure 5 36 5 Remove the assembly from the palm rest of i Figure 5 36 Removing the Display Release Assembly Reverse the preceding procedures to install the display release assembly 5 46 Maintenance and Service Guide Removal and Replacement Procedures 5 18 Charger Board Charger Board Spare Part Number Information Charger board 285525 001 The charger board shield is included in the Miscellaneous Plastics Hardware Kit spare part number 285541 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the palm rest Section 5 14 Maintenance and Service Guide 5 47 Removal and Replacement Procedures 3 Remove the three TM2 5 x 5 0 screws that secure the charger board to the base enclosure Figure 5 37 4 Lift the front edge of the charger board shield until it clears the base enclosure then slide the shield forward to remove it 5 Lift up on the back edge of the charger board to disconnect it from the system board 6 Remove the charger board from the base enclosure Figure 5 37 Removing the Charger Board Reverse the preceding procedures to install the charger board 5 19 Speaker Assembly Speaker Assembly Spare Part Number Informati
19. Allow airflow to cool internal components CAUTION To prevent damage the computer shuts down if an overheating condition occurs Do not block the cooling vent Avoid placing the computer on a blanket rug or other flexible surface that may cover the vent area 5 USB connectors 2 Connect USB devices 6 Fan Provides airflow to cool internal components 7 S Video connector Connects a television VCR camcorder or overhead projector 8 External monitor Connects an external monitor or overhead connector projector 9 External Connects an optional full sized keyboard or keyboard mouse mouse An optional splitter adapter allows connector both an external keyboard and mouse to be used at the same time 10 Parallel connector Connects a parallel device 11 RJ 45 network jack Connects the network cable A network cable is not included with the computer 12 RJ 11 modem jack Connects the modem cable to an internal modem A modem cable is included with internal modem models 13 Security cable slot Attaches an optional security cable to the computer 14 PC Card eject button Ejects a PC Card from the PC Card slot 15 PC Card slot Supports a 32 bit CardBus or 16 bit PC Card 16 Diskette drive Accepts diskettes Maintenance and Service Guide 1 33 Product Description The computer keyboard components are shown in Figure 1 4 and described in Table 1 7 il eG et el el el ol el ugi odrea iat karin Figure 1 4 Keybo
20. Head g Color Qty Length Thread Width Silver 30 5 0mm 25mm 5 0mm Where used One screw that secures the display inverter cable ground loop to the heat spreader documented in Section 5 13 lt Figure C 4 TM2 5 x 5 0 Screw Locations Maintenance and Service Guide C 5 Table C 1 Torx T8 Metric 2 5 x 5 0 Screw Continued Head Color Qty Length Thread Width Silver 30 5 0mm 2 5mm 5 0mm Where used Three screws that secure the diskette drive to the palm rest documented in Section 5 15 TouchPad only models Four screws that secure the TouchPad components to the palm rest documented in Section 5 16 Dual Stick models Five screws that secure the TouchPad components to the palm rest documented in Section 5 16 Two screws that secure the display release assembly to the palm rest documented in Section 5 17 Figure C 5 TM2 5 x 5 0 Screw Locations C 6 Maintenance and Service Guide Table C 1 Torx T8 Metric 2 5 x 5 0 Screw Continued G Head Color Qty Length Thread Width Silver 30 5 0mm 25mm 5 0mm Where used Three screws that secure the charger board and shield to the base enclosure documented in Section 5 18 Figure C 6 TM2 5 x 5 0 Screw Locations Maintenance and Service Guide C 7 Table C 1 Torx T8 Metric 2 5 x 5 0 Screw Continued G Head Color Qty Length Thread Width Silver 30 5 0mm 25mm 5 0mm Where used Three screws that secure
21. Japan English 470047 931 N1020v C 160 X4 20 D C 12 2 Japan 470045 695 Japan English 470045 702 N1020v C 150 X4 20 V C 25 E Belgium 470049 668 Norway 470049 782 Czech Republic 470049 669 Portugal 470049 783 Denmark 470049 672 Russia 470049 786 European 470049 661 Saudi Arabia 470049 665 International Slovenia 470049 787 France 470049 673 Spain 470049 790 Greece Poland 470049 676 Sweden Finland 470049 791 Hungary 470049 677 Switzerland 470049 794 Israel 470049 680 Turkey 470049 795 Italy 470049 681 United Kingdom 470049 799 The Netherlands 470049 779 Maintenance and Service Guide Product Description Table 1 3 Compaq Evo Notebook N1000v Models The following Evo Notebook N1000v models use config code KQDZ and feature m Dual Stick pointing device TouchPad and pointing stick m 8 cell 4 0 Ah lithium ion Li ion battery pack m 3 year warranty m diskette drive m 32 MB of discrete video memory N1000v P 180 P5 40 W C 25 O Australia 470038 699 N1000v P 180 P5 40 W C 25 2 Australia 470038 700 N1000v P 180 X4 40 W C 25 O Australia 470038 697 N1000v P 180 X4 40 W C 25 2 Australia 470038 698 N1000v P 170 X5 30 W C 25 O Asia Pacific 470038 336 Korea 470038 341 Australia 470038 333 United States 470037 782 French Canada 470039 985 N1000v P 170 X5
22. Miscellaneous Plastics Hardware Kit spare part number 285541 001 The computer feet attach to the base enclosure as illustrated in Figure 5 9 Et aan t a Figure 5 9 Replacing the Computer Feet 5 5 Memory Expansion Board Memory Expansion Boards Spare Part Number Information 512 MB 285524 001 256 MB 285523 001 128 MB 285222 001 1 Prepare the computer for disassembly Section 5 3 2 Turn the computer bottom side up with the front facing forward Maintenance and Service Guide 5 13 Removal and Replacement Procedures 3 Remove the PM2 5 x 4 0 screw that secures the memory expansion compartment cover to the base enclosure Figure 5 10 4 Slide the cover to the right 5 Lift the right edge of the cover and swing it to the left 6 Remove the cover Figure 5 10 Removing the Memory Expansion Compartment Cover Memory expansion compartment covers are available with carbon finish for Evo Notebook N1020v and N1000v models and silver finish for Presario 1500 models and are included in the Miscellaneous Plastics Hardware Kit spare part number 285541 001 5 14 Maintenance and Service Guide Removal and Replacement Procedures 7 Spread the memory expansion slot retaining tabs to release the memory expansion board The board tilts up at a 45 degree angle Figure 5 11 8 Remove the board by pulling it away from the connector at a 45 degree angle Figure 5 11 Removing a Memory Ex
23. Normal PIO Mode 4 single burst 150 KB s at 1X 1500 to 3600 KB s 10X to 24X 16 66 KB s Startup time lt 8 seconds Stop time lt 4 seconds 6 12 Maintenance and Service Guide Specifications Table 6 10 CD RW Drive Center hole diameter 1 5 cm 59 in Disk diameter 12 cm 8 cm Disk thickness 1 2 mm 047 in Track pitch 74 um Access time Random lt 150 ms Full stroke lt 225 ms Audio output level Line out 0 7 Vrms Cache buffer 128 KB Data transfer rate Sustained 16X 150 KB s Sustained 4X CD RW 5 520 KB s Normal PIO Mode 4 single burst 16 6 MB s Startup time lt 15 seconds Stop time lt 6 seconds Maintenance and Service Guide 6 13 Specifications Table 6 11 External AC Adapter Weight 85 Ib 39 kg Power supply Operating watts 90 W Operating voltage 110 to 240 VAC RMS Operating current 1 5 A RMS Operating frequency range 50 to 60 Hz AC Table 6 12 8 cell Li ion Battery Pack Dimensions Length 12 57 cm 4 95 in Width 8 79 cm 3 46 in Depth 2 03 cm 0 80 in Weight 44 kg 0 96 Ib Energy Voltage 14 8 V Amp hour capacity Watt hour capacity minimum 3 7 Ah typical 3 9 Ah minimum 53 2 Ah typical 56 1 Ah Temperature Operating Nonoperating 0 to 42 C 0 to 60 C 32 to 108 F 32 to 140 F 6 14 Maintenance and Service Guide Specifications Table 6 13 System DMA Hardware DMA System Function
24. Service Guide Index docking connector 1 39 docking station troubleshooting 2 18 drive indicator light 1 38 drives preventing damage 4 3 DVD ROM drive OS loading problems 2 24 spare part number 3 17 3 23 5 7 specifications 6 10 6 11 E Easy Access Buttons 1 37 EasyScroll 1 38 electrostatic discharge 4 4 4 7 embedded numeric keypad 1 36 external monitor connector location 1 34 pin assignments A 5 F fan location 1 34 removal 5 54 spare part number 3 13 5 54 features 1 27 feet illustrated 3 18 locations 5 13 Fn key 1 36 front components 1 31 function keys 1 35 G grounding equipment and methods 4 6 H hard drive OS loading problems 2 20 removal 5 10 spare part numbers 3 23 5 10 specifications 6 7 hard drive bay 1 40 hard drive bracket illustrated 3 18 removal 5 12 hard drive retention screw 1 40 headphone jack location 1 33 pin assignments A 6 heat spreader removal 5 25 spare part numbers 3 11 5 25 l T O address specifications 6 17 illustrated parts catalog 3 1 infrared port 1 32 interrupt specifications 6 16 Maintenance and Service Guide Index 3 Index K keyboard illustrated 3 2 removal 5 22 spare part numbers 3 7 5 22 troubleshooting 2 28 keyboard components 1 35 keyboard connector location 1 34 pin assignments A 3 keyboard to TouchPad cable disconnecting from the keyboard 5 24 disconnecting from the TouchPad 5
25. States 470051 362 N1020v P 180 X4 30 V C 25 O Belgium 470047 944 Norway 470047 987 Czech Republic 470047 945 Portugal 470047 988 Denmark 470047 948 Russia 470047 991 European 470047 949 Saudi Arabia 470047 934 International Slovenia 470047 992 France 470047 955 Spain 470047 995 Greece Poland 470047 959 Sweden Finland 470047 996 Hungary 470047 963 Switzerland 470048 002 Israel 470047 964 Turkey 470048 003 Italy 470047 983 United Kingdom 470048 006 The Netherlands 470047 984 N1020v C 160 X4 30 W C 25 E Belgium 470049 667 Norway 470049 781 Czech Republic 470049 670 Portugal 470049 784 Denmark 470049 671 Russia 470049 785 European 470047 921 Saudi Arabia 470049 666 International Slovenia 470049 788 France 470049 674 Spain 470049 789 Greece Poland 470049 675 Sweden Finland 470049 792 Hungary 470049 678 Switzerland 470049 793 Israel 470049 679 Turkey 470049 797 Italy 470049 682 United Kingdom 470049 798 The Netherlands 470049 780 N1020v C 160 X4 30 IWI 25 O Brazil 470050 121 Latin America 470050 108 Latin America 470050 107 NAFTA United States 470051 363 Maintenance and Service Guide Product Description Table 1 2 Compaq Evo Notebook N1020v Models Continued N1020v C 160 X4 20 D C 25 E French Canada 470045 651 Japan English 470047 930 Japan 470047 933 United States 470045 646 N1020v C 160 X4 20 D C 25 O Japan 470047 932 United States 470047 364
26. The following Presario 1500 notebook model uses config code KQF3 and features TouchPad 8 cell 4 0 Ah Li ion battery pack 1 year warranty diskette drive 32 MB of discrete video memory P1500 C 150 X4 20 W C 25 E United States 470038 813 Wireless promotional model The following Presario 1500 notebook model uses config code KQF4 and features TouchPad 8 cell 4 0 Ah Li ion battery pack 1 year warranty diskette drive 32 MB of discrete video memory P1510 P 220 P5 40 W C 51 E United States 470036 657 Wireless promotional model The following Presario 1500 notebook models use config code KQFZ and feature E TouchPad 8 cell 4 0 Ah Li ion battery pack E 1 year warranty diskette drive m 32 MB of discrete video memory P1510 P 220 X5 30 W C 25 E Europe International 470036 775 Russia 470036 786 Greece Poland 470036 778 Saudi Arabia 470036 771 Hungary 470036 779 Switzerland 470036 596 Israel 470036 782 United Kingdom 470036 796 P1502 P 220 X5 30 W C 51 E Latin America 470036 600 Latin America 470036 799 NAFTA 1 24 Maintenance and Service Guide Product Description Table 1 4 Compaq Presario 1500 Models Continued P1500 P 220 X5 30
27. W C 25 E Asia Pacific 470036 808 Korea 470036 816 Australia 470036 800 Thailand 470038 324 P1510 P 200 P5 40 W C 51 E French Canada 470036 593 Canada 470037 841 P1501 P 200 X5 30 W C 25 E Korea 470036 815 P1507 P 200 X5 30 V C 25 E India 470038 332 P1505 P 200 X5 20 W C 25 E Europe International 470036 774 Russia 470036 785 Greece Poland 470036 594 Saudi Arabia 470036 770 Hungary 470036 780 Switzerland 470036 792 Israel 470036 781 United Kingdom 470036 797 P1504 P 200 X5 20 V C 25 E Korea 470037 904 P1506 P 200 X4 30 V C 12 E India 470038 327 P1501 P 200 X4 20 W C 25 E Latin America 470036 601 Latin America 470036 602 NAFTA P1500 P 200 X4 20 W C 25 E Taiwan 470038 812 Maintenance and Service Guide 1 25 Product Description Table 1 4 Compaq Presario 1500 Models Continued P1500 P 200 X4 20 W C 25 E Australia 470036 818 P1503 P 200 X4 20 D C 25 E Asia Pacific 470036 805 Thailand 470036 804 Korea 470036 813 P1505 P 200 X4 20D 12 E India 470038 326 P1500 P 160 X4 20 V C 25 E Hong Kong 470038 810 P1500 P 160 X4 20 V C 12 E People s Republic of 470037 319 China P1500 P 150 X4 30 D C 12 E Taiwan 470037 320 P1500 C 150 X4 20 D C 12 E Taiwan 470038 81 1 1 2 Features The notebook has the following fe
28. Wait approximately five minutes 4 Replace the RTC battery and reassemble the computer 5 Connect AC power to the computer Do not reinsert any battery packs at this time 6 Turn on the computer All passwords and all CMOS settings have been cleared 1 4 Power Management The computer comes with power management features that extend battery operating time and conserve power The computer supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting level of performance Smart battery that provides an accurate battery power gauge Battery calibration Lid switch suspend resume Power Suspend button Advanced Configuration and Power Management ACP compliance Maintenance and Service Guide 1 29 Product Description 1 5 Computer External Components The external components on the front and right side of the computer are shown in Figure 1 2 and described in Table 1 5 Figure 1 2 Front and Right Side Components Table 1 5 Front and Right Side Components Item Component Function 1 Stereo speakers 2 Produce stereo sound 2 Power Standby light On Power is turned on Off Power is turned off Blinking Computer is in Standby mode 1 30 Maintenance and Service Guide Product Description Table 1 5 Front and Right Side Components Continued Item Component Function 3 Display release latch Opens the computer 4 Batte
29. Where used One screw that secures the heat spreader to the base enclosure documented in Section 5 11 Figure C 10 TM2 5 x 8 0 Screw Locations Maintenance and Service Guide C 11 Table C 3 Phillips Metric 3 0 x 3 0 Screw 6 Head Color Qty Length Thread Width Silver 4 3 0mm 3 0mm 5 0mm Where used Four screws that secure the hard drive to the hard drive bracket documented in Section 5 3 Figure C 11 PM3 0 x 3 0 Screw Locations C 12 Maintenance and Service Guide Table C 4 Phillips Metric 2 5 x 4 0 Screw a Head Color Qty Length Thread Width Silver 2 40mm 25mm 5 0mm Where used One screw that secures the memory expansion compartment cover to the base enclosure documented in Section 5 5 One screw that secures the mini PCI compartment cover to the base enclosure documented in Section 5 6 2 T oe T Figure C 12 PM2 5 x 4 0 Screw Locations Maintenance and Service Guide C 13 Table C 5 Torx T8 Metric 2 5 x 14 0 Shoulder Screw mF Head aad Color Qty Length Thread Width Silver 4 140mm 2 0mm 6 0mm Where used Four screws that secure the heat spreader to the base enclosure documented in Section 5 11 Figure C 13 TM2 5 x 14 0 Shoulder Screw Locations C 14 Maintenance and Service Guide Table C 6 Torx T8 Metric 2 5 x 9 0 Screw Head a se Color Qty Length Thread Width Silver 4 90mm 2 5mm 5 0mm Where used F
30. XXX 10 Key Description Options 1 Brand Series N Evo Notebook 1020 1020 Series designator P Presario 1000 1000 Series 1500 1500 Series 2 Processor type P Intel Pentium 4 C Intel Celeron 3 Processor speed 220 2 2 GHz 160 1 6 GHz 200 2 0 GHz 150 1 5 GHz 180 1 8 GHz 140 1 4 GHz 170 1 7 GHz 4 Display type P SXGA 1400 x 1050 5 15 x inch size resolution X XGA 1024 x 768 4 14 x inch 5 Hard drive size 60 60 GB 30 30 GB 40 40 GB 20 20 GB 6 Optical drive V DVD ROM drive D CD ROM drive designator W DVD RW drive R CD RW drive 7 Integrated M Modem C Modem NIC communication 0 None combination card 8 RAM 51 512 MB 25 256 MB 38 384 MB 12 128 MB 9 Operating system 2 Windows 2000 O Windows XP Pro E Windows XP Home 10 SKU Maintenance and Service Guide Product Description Table 1 2 Compaq Evo Notebook N1020v Models The following Evo Notebook N1020v models use config code LDMZ and feature m TouchPad pointing device 8 cell 4 4 Ah lithium ion Li ion battery pack m 2 year warranty m diskette drive N1020v P 240 X5 40 W 25 Germany 470045 522 N1020v P 240 X5 40 W 25 Germany 470050 123 N1020v P 200 X4 30 V 25 Germany 470045 521 N1020v P 200 X4 30 V 25 Germany 470050 122 N1020v P 180 X5 30 W 25 Germany 470048 008 N1020v P 180 X4 3
31. drive OS loading Done Boot from CD Flowchart 2 13 Boot from No OS Check the setup diskette Loading from utility for correct Diskette Drive booting order Change boot priority through the setup utility and reboot Boot from hard drive Go to Boot from Flowchart 2 17 hard drive Nonfunctioning Device 2 20 Maintenance and Service Guide Troubleshooting Flowchart 2 11 No OS Loading from Hard Drive Part 2 Continued from Flowchart 2 10 No OS Loading from Hard Drive Part 1 1 Replace hard CD or i f drive ee 2 Replace system board Remove diskette and reboot Boot from hard drive Go to Flowchart 2 13 diskette No OS Loading drive from Diskette y Drive Boot from Hard drive accessible Go to Flowchart 2 12 No OS Loading from Hard Drive Part 3 Reseat hard drive Hard drive accessible Run FDISK Create partition then format hard drive to bootable CA prompt Hard drive partitioned Hard drive formatted Format hard drive and bring to a bootable C prompt Computer booted Load OS using Restore CD if applicable Go to Flowchart 2 12 No OS Loading from Hard Drive Part 3 Maintenance and Service Guide 2 21 Troubleshooting Flowchart 2 12 No OS Loading from Hard Drive Part 3 Continued from Flowchart 2 11 No O
32. removal 5 7 spare part numbers 3 17 3 23 5 7 optical drive alignment rail illustrated 3 18 removal 5 57 P packing precautions 4 4 palm rest removal 5 35 spare part numbers 3 9 5 35 parallel connector location 1 34 pin assignments A 4 parts catalog 3 1 password clearing 1 29 PC Card eject button 1 34 PC Card slot 1 34 PC Card slot space saver 3 18 plastic parts 4 2 pointing device troubleshooting 2 29 pointing stick board removal 5 45 pointing stick board to TouchButton board cable illustrated 3 20 removal 5 44 port replicator spare part numbers 3 24 power button 1 38 power cord spare part numbers 3 24 power jack 1 33 power light 1 37 power management features 1 30 power troubleshooting 2 12 power Standby light 1 31 1 38 Maintenance and Service Guide Index 5 Index processor removal 5 28 spare part numbers 3 13 5 28 R real time clock RTC battery removal 5 18 spare part number 3 17 5 18 rear panel components 1 33 removal and replacement preliminaries 4 1 procedures 5 1 right side components 1 31 RJ 11 jack location 1 34 pin assignments A 2 RJ 45 jack location 1 34 pin assignments A 1 RTC battery removal 5 18 spare part number 3 17 5 18 S Screw Kit spare part number 3 24 security cable slot 1 34 serial number 1 40 3 1 5 2 service considerations 4 2 speaker assembly removal 5 48 spare part number 3 13 5 48
33. speaker Replace audio board and speaker connections in notebook if applicable 1 Replace internal speakers 2 Replace audio board if applicable 3 Replace system board 2 26 Maintenance and Service Guide Troubleshooting Flowchart 2 17 Nonfunctioning Device Nonfunctioning device Reseat device Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage Any physical Fix or device detected replace broken item Reattach device 5 Possible bad hard Go to ag n power drive Replace Flowchart 29 and reboot drive 0 oading Possible bad NIC Device Replace card If Device boots integrated NIC boots r properly replace system properly board Possible bad diskette drive Replace drive Maintenance and Service Guide 2 27 Troubleshooting Flowchart 2 18 Nonfunctioning Keyboard Keyboard not operating properly Connect notebook to good external keyboard External Replace device system works board Reseat internal keyboard connector if applicable Replace internal keyboard or cable Replace system board 2 28 Maintenance and Service Guide Troubleshooting Flowchart 2 19 Nonfunctioning Pointing Device Pointing device not operating properly Connect notebook to good external pointing device External Replace device system
34. the system board Figure 5 23 Removing the Display Screws and Disconnecting the Display Cables Maintenance and Service Guide 5 31 Removal and Replacement Procedures CAUTION Make sure the display is supported when removing the following screws The display is secured to the computer only by these screws and will fall if not supported during screw removal 9 Remove the four TM2 5 x 9 0 screws that secure the display to the base enclosure Figure 5 24 10 Remove the display from the base enclosure Figure 5 24 Removing the Display 5 32 Maintenance and Service Guide Removal and Replacement Procedures 11 If necessary remove the display hinge covers by pressing up on the bottom of the covers from behind the display assembly Figure 5 25 Note that the hinge covers are not interchangeable Figure 5 25 Removing the Display Hinge Covers Q The display hinge covers are included in the Miscellaneous Plastics Hardware Kit spare part number 285541 001 Maintenance and Service Guide 5 33 Removal and Replacement Procedures When installing the display install the screws in the O sequence shown in the Figure 5 26 Figure 5 26 Installing the Display Screws 5 34 Maintenance and Service Guide Removal and Replacement Procedures 5 14 Palm Rest Palm Rests Spare Part Number Information Parts have carbon finish for use with Evo Notebook N1020v models for
35. use only with TouchPad notebook models 311293 001 for use only with Dual Stick notebook models 311294 001 Parts have carbon finish for use with Evo Notebook N1000v models for use only with TouchPad notebook models 291645 001 for use only with Dual Stick notebook models 291646 001 Parts have silver finish for use with Presario 1500 models with config codes beginning with L for use only with models with a diskette drive 310692 001 for use only with models without a diskette drive 310693 001 Parts have silver finish for use with Presario 1500 models with config codes beginning with K for use only with models with a diskette drive 285533 001 for use only with models without a diskette drive 285534 001 Q When replacing the palm rest ensure that the following components are removed from the old palm rest and installed on the new palm rest E Diskette drive Section 5 15 TouchPad components Section 5 16 E Display release assembly Section 5 17 1 Prepare the computer for disassembly Section 5 3 2 Close the computer 3 Turn the computer bottom side up with the front facing forward Maintenance and Service Guide 5 35 Removal and Replacement Procedures 4 Remove the five TM2 5 x 8 0 screws that secure the palm rest to the base enclosure Figure 5 27 5 Remove the TM2 5 x 5 0 screw that secures the palm rest to the base enclosure in the battery bay Figure 5 27 Removing the Palm Rest Scr
36. vary even within regions However NTSC is common in North America PAL in Europe Africa and the Middle East NTSC J in Japan and PAL M in Brazil Other South and Central American regions may use NTSC PAL or PAL M 2 6 Maintenance and Service Guide Troubleshooting 2 2 Using Compaq Diagnostics When you access Compaq Diagnostics a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar Compaq Diagnostics is designed to test Compaq components If non Compaq components are tested the results may be inconclusive Obtaining Saving or Printing Configuration Information 1 Access Compaq Diagnostics by selecting Start gt Settings gt Control Panel gt Compaq Diagnostics 2 Select Categories then select a category from the drop down list 1 To save the information select File gt Save As 1 To print the information select File gt Print 3 To close Compaq Diagnostics select File gt Exit Maintenance and Service Guide 2 7 Troubleshooting Obtaining Saving or Printing Diagnostic Test Information 1 Access Compaq Diagnostics by selecting Start gt Settings gt Control Panel gt Compaq Diagnostics 2 Select the Test tab 3 In the scroll box select the category or device you want to test 4 Select a test typ
37. with Evo Notebook N1020v and N1000v models and one with silver finish for use with Presario 1500 models Not illustrated Computer feet 3 LED covers for use only with Evo Notebook N1020v models and 310695 001 Presario 1500 models with config codes beginning with L for use only with Evo Notebook N1000v models and 295736 001 Presario 1500 models with config codes beginning with K Maintenance and Service Guide 3 5 Illustrated Parts Catalog Figure 3 2 Computer System Major Components 3 6 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer System Major Components Continued Spare Part Item Description Number 4 Keyboards for use only with TouchPad notebook models Arabic 285530 171 Korean 285530 AD1 Belgian 285530 181 Latin American Brazilian 285530 201 Spanish 285530 161 Chinese 285530 AA1 Norwegian 285530 091 Czech 285530 221 Portuguese 285530 131 Danish 285530 081 Russian 285530 251 French 285530 051 Slovakian 285530 231 French Spanish 285530 071 Canadian 285530 121 Swedish 285530 101 German 285530 041 Swiss 285530 111 Hebrew 285530 BB1 Taiwanese 285530 AB1 Hungarian 285530 211 Thai 285530 281 International 285530 002 Turkish 285530 141 Italian 285530 061 U K English 285530 031 Japanese 285530 291 U S English 285530 001 Keyboards with pointing stick for use only with Dual Stick notebook models Arabic 285531 171 Latin American Belgian 285531 181 Sp
38. works board Reseat internal pointing device connector if applicable Replace internal pointing device or cable Replace system board Maintenance and Service Guide 2 29 Troubleshooting Flowchart 2 20 No Network or Modem Connection No network or modem connection Network Replace jack or or modem jack 3 have jack active activated Connect to nondigital line NIC modem Reload configured in 0S drivers and reconfigure Disconnect all Replace power from NIC modem the notebook and open if applicable Reseat NIC modem if applicable Replace system board 2 30 Maintenance and Service Guide 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Figure 3 1 ili will o Figure 3 1 Serial Number Location Maintenance and Service Guide 3 1 Illustrated Parts Catalog 3 2 Computer System Major Components Figure 3 2 Computer System Major Components 3 2 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer System Major Components Spare Part Item Description Number 1 Displays Parts have carbon finish for use with Evo Notebook N1020v
39. your action press F10 2 2 Maintenance and Service Guide Troubleshooting Selecting from the File Menu Select Table 2 1 File Menu To Do This System Information m View identification information about the computer a docking base and any battery packs in the system m View specification information about the processor memory and cache size and system ROM Save to Floppy Save system configuration settings to a diskette Restore from Floppy Restore system configuration settings from a diskette Restore Defaults Replace configuration settings in Computer Setup with factory default settings Identification information is retained Ignore Changes and Exit Cancel changes entered during the current session then exit and restart the computer Save Changes and Exit Save changes entered during the current session then exit and restart the computer Maintenance and Service Guide 2 3 Troubleshooting Selecting from the Security Menu Select Table 2 2 Security Menu To Do This Setup Password Enter change or delete a setup password The setup password is called an administrator password in Compag Computer Security a program accessed from the Windows Control Panel Power on Password Enter change or delete a power on password DriveLock Passwords Enable disable DriveLock change a DriveLock User or Master password Drive Lock S
40. 0 V 25 Germany 470048 007 N1020v C 160 X4 30 W 25 Germany 470049 801 N1020v C 150 X4 20 V 25 Germany 470049 800 N1020v C 150 X4 20 V 25 Germany 470050 730 Maintenance and Service Guide Product Description Table 1 2 Compaq Evo Notebook N1020v Models Continued The following Evo Notebook N1020v models use config code LDLZ and feature m TouchPad pointing device m 8 cell 4 4 Ah lithium ion Li ion battery pack E 1 year warranty m diskette drive N1020v P 240 P5 40 W C 25 E Japan 470047 926 Japan English 470047 929 N1020v P 240 P5 40 W 25 O Japan 470045 698 Japan English 470045 699 N1020v P 240 X5 40 W C 25 E Belgium 470045 654 Norway 470045 675 Czech Republic 470045 657 Portugal 470045 678 Denmark 470045 658 Russia 470045 679 European 470045 662 Saudi Arabia 470045 653 International Slovenia 470045 682 France 470045 663 Spain 470045 683 Greece Poland 470045 666 Sweden Finland 470045 686 Hungary 470045 667 Switzerland 470045 687 Israel 470045 670 Turkey 470045 690 Italy 470045 671 United Kingdom 470045 691 The Netherlands 470045 674 Maintenance and Service Guide Product Description Table 1 2 Compaq Evo Notebook N1020v Models Continued N1020v P 240 X5 40 W C 25 O Asia Pacific 470051 325 Latin America 470050 101 Australia 47
41. 0036 743 Denmark 470036 704 Saudi Arabia 470036 692 France 470036 707 Slovenia 470036 748 French Canada 470038 312 Spain 470036 751 Greece Poland 470036 712 Sweden Finland 470036 756 Hungary 470036 715 Switzerland 470036 759 Israel 470036 720 Turkey 470036 764 Italy 470036 723 United Kingdom 470036 767 The Netherlands 470036 730 United States 470038 311 Norway 470036 733 N1000v P 220 P5 30 W C 25 2 Belgium 470036 697 Portugal 470036 741 Czech Republic 470036 701 Russia 470036 742 Denmark 470036 705 Saudi Arabia 470036 693 France 470036 706 Slovenia 470036 749 Greece Poland 470036 713 Spain 470036 750 Hungary 470036 714 Sweden Finland 470036 757 Israel 470036 721 Switzerland 470036 758 Italy 470036 722 Turkey 470036 765 The Netherlands 470036 731 United Kingdom 470036 766 Norway 470036 732 N1000v P 220 P5 30 V C 25 O Taiwan 470038 800 1 12 Maintenance and Service Guide Product Description Table 1 3 Compaq Evo Notebook N1000v Models Continued N1000v P 220 P5 30 V C 25 2 Taiwan 470038 801 N1000v P 220 X5 30 W C 25 O Latin America 470037 832 Latin America 470037 833 NAFTA N1000v P 200 P5 30 V C 25 O Hong Kong 470038 807 N1000v P 200 X5 30 W C 25 O Asia Pacific 470037 828 Latin America 470036 617 Australia
42. 0051 312 Latin America 470050 115 Belgium 470050 058 NAFTA Brazil 470050 116 The Netherlands 470050 079 Czech Republic 470050 061 Norway 470050 080 Denmark 470050 062 Portugal 470050 085 European 470050 066 Russia 470050 086 International Saudi Arabia 470050 057 France 470050 067 Slovenia 470050 089 French Canada 470045 649 Spain 470050 090 Greece Poland 470050 070 Sweden Finland 470050 093 Hong Kong 470051 336 Switzerland 470050 094 Hungary 470050 071 Taiwan 470051 332 India 470051 329 Thailand 470051 319 Israel 470050 074 Turkey 470050 097 Italy 470050 076 United Kingdom 470050 098 Korea 470051 340 United States 470045 648 N1020v P 240 X5 40 V C 25 O Belgium 470050 708 Norway 470050 721 Czech Republic 470050 710 Portugal 470050 722 Denmark 470050 711 Russia 470050 723 European 470050 712 Saudi Arabia 470050 707 International Slovenia 470050 724 France 470050 714 Spain 470050 725 Greece Poland 470050 715 Sweden Finland 470050 726 Hungary 470050 716 Switzerland 470050 727 Israel 470050 718 Turkey 470050 728 Italy 470050 719 United Kingdom 470050 729 The Netherlands 470050 720 N1020v P 240 X4 40 W C 25 O Brazil 470050 117 Latin America 470050 114 Latin America 470050 102 NAFTA United States 470051 359 Maintenance and Service Guide 1 5 Product Description Table 1 2 Compaq Evo Notebook N1020v Models Continued N1020v P 200 X5
43. 0v P 200 X4 20 V C 25 O Asia Pacific 470051 324 People s 470051 343 Australia 470051 311 Republic of Hong Kong 470051 335 China India 470051 328 Taiwan 470051 331 Korea 470051 338 Thailand 470051 316 N1020v P 200 X4 20 D C 25 O Asia Pacific 470051 323 Japan English 470045 701 Australia 470051 296 Korea 470051 337 Hong Kong 470051 334 Taiwan 470051 330 India 470051 327 Thailand 470051 314 Japan 470045 696 N1020v P 200 X4 20 D C 12 2 Japan 470045 697 Japan English 470045 700 N1020v P 180 X5 30 W C 25 O Belgium 470047 943 Norway 470047 986 Czech Republic 470047 946 Portugal 470047 989 Denmark 470047 947 Russia 470047 990 European 470047 950 Saudi Arabia 470047 937 International Slovenia 470047 993 France 470047 952 Spain 470047 994 Greece Poland 470047 960 Sweden Finland 470047 998 Hungary 470047 962 Switzerland 470048 001 Israel 470047 966 Turkey 470084 004 Italy 470047 980 United Kingdom 470804 005 The Netherlands 470047 985 N1020v P 180 X41 40 W C 40 O Asia Pacific 470051 326 Korea 470051 341 Australia 470051 313 Taiwan 470051 333 Maintenance and Service Guide 1 7 Product Description Table 1 2 Compaq Evo Notebook N1020v Models Continued N1020v P 180 X4 30 IWI 25 O Brazil 470050 120 People s 470051 344 Latin America 470050 106 Republic of Latin America 470050 110 China NAFTA United
44. 13 Display Displays Spare Part Number Information Parts have carbon finish for use with Evo Notebook N1020v models 15 0 inch TFT SXGA 311288 001 15 0 inch TFT XGA 310689 001 14 1 inch XGA 311286 001 Parts have carbon finish for use with Evo Notebook N1000v models 15 0 inch TFT SXGA 291643 001 15 0 inch TFT XGA 291642 001 14 1 inch XGA 291641 001 Parts have silver finish for use with Presario 1500 models with config codes beginning with L 15 inch TFT SXGA 311287 001 15 inch TFT XGA 310688 001 14 inch TFT XGA 310687 001 Parts have silver finish for use with Presario 1500 models with config codes beginning with K 15 inch TFT SXGA 286754 001 15 inch TFT XGA 285521 001 14 inch TFT XGA 285520 001 Display inverter board not illustrated 293348 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the LED cover Section 5 9 3 Remove the keyboard Section 5 10 5 30 Maintenance and Service Guide Removal and Replacement Procedures 4 Remove the TM2 5 x 5 0 screw that secures the display video ground cable to the heat spreader Figure 5 23 5 Disconnect the display video cable from the system board 6 Remove the display video cable from the routing channels in the heat spreader and the top cover 7 Remove the TM2 5 x 5 0 screw that secures the display inverter ground cable to the heat spreader 8 Disconnect the display inverter cable from
45. 3 20 3 5 Mass Storage Devices 0 00005 3 22 3 6 Miscellaneous 0 000 c cee eee eee eee 3 24 Removal and Replacement Preliminaries 4 1 Tools Required 2 2 0 0 ee eee eee 4 1 4 2 Service Considerations 00005 4 2 Plastic Parts iaon e a e i deeds A 4 2 Cables and Connectors 0 00 008 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 4 4 6 Workstation Precautions 4 4 5 4 7 Grounding Equipment and Methods 4 6 Removal and Replacement Procedures Dl Serial Number ooreen A 5 2 5 2 Disassembly Sequence Chart 5 3 5 3 Preparing the Computer for Disassembly 5 4 5 4 Computer Feet aiei eisa i a O eee 5 13 5 5 Memory Expansion Board 5 13 5 6 Mini PCI Communications Board 5 15 5 7 Disk Cell RTC Battery 0 0 5 18 5 8 Connector Cover 0 0 0 eee eee eee 5 19 5 9 LED Cover sy eu bee hee eas oo bea bP ae 5 20 5 10 Keyboard vse sea oe eh et oth 5 22 5 11 Heat Spreader 0 0 0 0 02 ee 5 25 5 12 Processor rens sts sats ces a E i shen tae e 5 28 3 13 Display is jos seek ook eee ed e a Bee a 5 30 JTA Palm Rest 24 4 0 a Manse ieee ae ke 5 35 5 15 Diskette Drive 0 0 0 0 cece eee 5 39 Maintenance and Service Guide
46. 38 illustrated 3 20 L LED cover illustrated 3 2 removal 5 20 spare part number 5 20 left side components 1 33 Logo Kit spare part number 3 24 mass storage devices 3 22 memory expansion board removal 5 13 spare part numbers 3 17 memory expansion compartment 1 40 memory expansion compartment cover illustrated 3 18 removal 5 14 memory map specifications 6 20 microphone 1 38 illustrated 3 20 removal 5 52 microphone jack location 1 33 pin assignments A 6 mini PCI board removal 5 15 spare part numbers 3 17 5 15 mini PCI compartment 1 40 mini PCI compartment cover illustrated 3 18 removal 5 16 Miscellaneous Cable Kit components 3 20 spare part number 3 9 3 21 Miscellaneous Plastics Hardware Kit components 3 18 spare part number 3 5 3 19 models 1 2 modem removal 5 15 spare part numbers 3 17 5 15 troubleshooting 2 30 Index 4 Maintenance and Service Guide Index modem cable illustrated 3 20 removal 5 60 modem connector location 1 34 pin assignments A 2 monitor connector location 1 34 pin assignments A 5 mouse connector location 1 34 pin assignments A 3 N network connector location 1 34 pin assignment A 1 network troubleshooting 2 30 nonfunctioning device troubleshooting 2 18 2 27 notebook specifications 6 1 num lock key 1 35 num lock light 1 37 numeric keypad 1 36 O operating system loading troubleshooting 2 19 optical drive location 1 32
47. 470037 824 NAFTA French Canada 470036 619 Thailand 470037 825 Korea 470037 829 United States 470036 618 Latin America 470036 616 N1000v P 200 X5 30 W C 25 2 French Canada 4770036 620 Latin America 4770036 623 Latin America 4770036 622 NAFTA United States 4770036 621 N1000v P 200 X5 20 W C 25 O Latin America 4770037 831 Latin America 470037 834 NAFTA N1000v P 200 X5 20 D C 12 O Asia Pacific 470037 957 Korea 470037 960 Australia 470037 953 Taiwan 470038 782 Japan 470036 638 Thailand 470037 956 Japan English 470036 641 N1000v P 200 X5 20 D C 12 2 Japan 470036 637 Taiwan 470038 783 Japan English 470036 640 Maintenance and Service Guide 1 13 Product Description Table 1 3 Compaq Evo Notebook N1000v Models Continued N1000v P 200 X4 30 W C 25 O Brazil 470038 304 Latin America 470038 305 Latin America 470038 299 NAFTA United States 470038 310 N1000v P 200 X4 30 V C 25 O People s Republic of 470038 791 China N1000v P 200 X4 20 V C 25 O Asia Pacific 470037 837 The Netherlands 470036 727 Australia 470037 835 Norway 470036 735 Belgium 470036 694 Portugal 470036 736 Czech Republic 470036 698 Russia 470036 745 Denmark 470036 702 Saudi Arabia 470036 689 France 470036 709 Slovenia 470036 746 French Canada 470036 629 Spain 470036 753 Greece Poland 470036 710 Sweden Finland 470036 754 Hungary 470036 717 Switzerland 470036 761
48. 5 16 TouchPad Components 4 5 41 5 17 Display Release Assembly 5 46 5 18 Charger Board gt s msosi s cerca tereci ie terias 5 47 5 19 Speaker Assembly 0 000 5 5 48 5 20 TOP COVER ance ae bee oui Sent eee Bette Re 5 50 S EFi e ennan paa aia dees afar pane tee 6 soe ee 5 54 5 22 System Boat sis eco gad este aisla ediles 5 56 5 23 Modem Cable 0 0 02 5 60 6 Specifications A Connector Pin Assignments B Screw Listing C Power Cord Set Requirements 3 Conductor Power Cord Set 004 B 1 General Requirements 00 005 B 1 Country Specific Requirements B 2 Index Maintenance and Service Guide v 1 Product Description The Compaq Evo Notebook N1020v Series Evo Notebook N1000v Series and Presario 1500 Series Mobile PCs offer advanced modularity Intel Mobile Pentium 4 and Intel Celeron processors with SpeedStep technology and 64 bit architecture industry leading Accelerated Graphics Port AGP implementation and extensive multimedia support Figure 1 1 Compaq Evo Notebook N1020v Series N1000v Series and Presario 1500 Series Mobile PC Maintenance and Service Guide 1 1 Product Description 1 1 Models Computer models are shown in Tables 1 1 through 1 4 Table 1 1 Compaq Evo Notebook N1020v N1000v and Presario 1500 Model Naming Conventions XXXXXX
49. 7 001 24X Max DVD ROM CD RW combination 304691 001 drive 8X Max DVD ROM CD RW combination drive 285529 001 Maintenance and Service Guide 3 23 Illustrated Parts Catalog 3 6 Miscellaneous Table 3 5 Spare Parts Miscellaneous not illustrated Spare Part Description Number Logo Kit 285547 001 Screw Kit includes the following screws Refer to Appendix C 285542 001 Screw Listing for more information on screw specifications and usage m Torx T8 Metric 2 5 x 5 0 m Phillips Metric 3 0 x 3 0 m Torx T8 Metric 2 5 x 8 0 m Phillips Metric 2 5 x 4 0 m Torx T8 Metric 2 5 x 9 0 m Phillips Metric 2 0 x 4 5 m Torx T8 Metric 2 5 x 14 0 shoulder screw Common Port Replicator 285289 001 Advanced Port Replicator 288502 001 AC adapter 90 W 3 wire slim line 286755 001 Power cords 3 wire Australian 170513 011 People s 170513 AA1 Danish 170513 081 Republic International 170513 002 of China Italian 170513 061 Swiss 170513 115 Japan 170513 291 U K English 170513 031 Korea 170513 AD1 U S English 170513 001 3 24 Maintenance and Service Guide 4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips PO screwdriver Torx T8 screwdriver Tool kit includes connector removal tool loopback pl
50. Australia 470045 732 P1508 P 240 X5 30 W C 25 E Asia Pacific 470045 720 Thailand 470045 719 P1510 P 240 X5 30 V C 25 E India 470045 723 P1514 P 240 X5 20 V C 25 E Korea 470045 729 P1572 P 240 X4 40 W C 25 E Hong Kong 470050 700 Maintenance and Service Guide 1 19 Product Description Table 1 4 Compaq Presario 1500 Models Continued P1520 P 240 X4 40 IWI C 25 E Latin America 470045 422 Latin America 470045 429 NAFTA P1508 P 240 X4 40 IWI C 25 E Hong Kong 470045 737 P1568 P 240 X4 40 V C 25 E Taiwan 470050 704 P1532 P 240 X4 30 IWI C 25 E Asia Pacific 470050 697 P1570 P 240 X4 30 V C 25 E Hong Kong 470050 699 Taiwan 470048 576 P1545 P 240 X4 30 V C 25 E India 470047 699 P1515 P 240 X4 30 V C 25 E Korea 470045 730 P1512 P 240 X4 30 V C 25 E Taiwan 470045 739 P1511 P 240 X4 30 V C 12 E India 470045 725 P1550 P 240 X4 20 IWI 25 E Australia New Zealand 470047 706 P1509 P 240 X4 20 IWI C 25 E Australia 470045 731 P1565 P 240 X4 20 V C 25 E Hong Kong 470048 578 Korea 470050 055 1 20 Maintenance and Service Guide Product Description Table 1 4 Compaq Presario 1500 Models Continued P1509 P 240
51. Canada English 470047 865 United States 470047 344 French Canada 470047 866 P1531 P 180 X4 30 V C 25 E People s Republic of 470048 574 China P1502 P 180 X4 30 V C 12 E People s Republic of 470045 734 China P1528 P 180 X4 20 D C 25 E Asia Pacific 470050 698 P1504 P 160 X4 30 W C 25 E Hong Kong 470040 458 P1522 C 170 X4 20 D C 25 E People s Republic of 470050 706 China 1 22 Maintenance and Service Guide Product Description Table 1 4 Compaq Presario 1500 Models Continued P1525 C 160 X4 20 R C 25 E Asia Pacific 470050 695 Taiwan 470048 577 P1520 C 160 X4 20 D C 25 E People s Republic of 470048 575 China The following Presario 1500 notebook model uses config code KQF1 and features m TouchPad 8 cell 4 0 Ah Li ion battery pack E 1 year warranty m diskette drive m 32 MB of discrete video memory P1505 P 160 X5 30 W C 25 E United States 470037 316 Wireless promotional model The following Presario 1500 notebook model uses config code KQF2 and features m TouchPad 8 cell 4 0 Ah Li ion battery pack E 1 year warranty diskette drive m 32 MB of discrete video memory P1501 P 160 P5 30 IWI C 25 E United States 470037 317 Maintenance and Service Guide 1 23 Product Description Table 1 4 Compaq Presario 1500 Models Continued
52. Korean 285530 AD1 Belgian 285530 181 Latin American Spanish 285530 161 Brazilian 285530 201 Norwegian 285530 091 Chinese 285530 AA1 Portuguese 285530 131 Czech 285530 221 Russian 285530 251 Danish 285530 081 Slovakian 285530 231 French 285530 051 Spanish 285530 071 French Canadian 285530 121 Swedish 285530 101 German 285530 041 Swiss 285530 111 Hebrew 285530 BB1 Taiwanese 285530 AB1 Hungarian 285530 211 Turkish 285530 141 International 285530 002 U K English 285530 031 Italian 285530 061 U S English 285530 001 Japanese 285530 291 For use only with Dual Stick notebook models includes pointing stick Arabic 285531 171 Latin American Spanish 285531 161 Belgian 285531 181 Norwegian 285531 091 Brazilian 285531 201 Portuguese 285531 131 Czech 285531 221 Russian 285531 251 Danish 285531 081 Slovakian 285531 231 French 285531 051 Spanish 285531 071 French Canadian 285531 121 Swedish 285531 101 German 285531 041 Swiss 285531 111 Hebrew 285531 BB1 Taiwanese 285531 AB1 Hungarian 285531 211 Thai 285531 281 International 285531 002 Turkish 285531 141 Italian 285531 061 U K English 285531 031 Japanese 285531 291 U S English 285531 001 Korean 285531 AD1 5 22 Maintenance and Service Guide Removal and Replacement Procedures 1 Prepare the computer for disassembly Section 5 3 2 Remove the LED cover Section 5 9 3 Lift the back edge of the keyboard and swing it forward until it rests on the palm rest Figure 5 18 Fi
53. Mobile Pentium 4 1 7 GHz processor with 311283 001 SpeedStep technology 1 75 V Intel Mobile Pentium 4 1 7 GHz processor with 285519 001 SpeedStep technology P4 M Intel Mobile Pentium 4 1 6 GHz processor with 285518 001 SpeedStep technology P4 M Intel Mobile Pentium 4 1 5 GHz processor with 285517 001 SpeedStep technology P4 M Intel Mobile Pentium 4 1 6 GHz processor P4 C 303725 001 Intel Mobile Pentium 4 1 5 GHz processor P4 C 303724 001 Intel Celeron 1 6 GHz processor 1 3 V 311625 001 Intel Celeron 1 5 GHz processor 1 3 V 301643 001 Intel Celeron 1 4 GHz processor 1 3 V 303528 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components a LED cover Section 5 9 b Keyboard Section 5 10 c Heat spreader Section 5 11 5 28 Maintenance and Service Guide Removal and Replacement Procedures 2 Slide the left end of the processor release bar forward until it clears the clip on the processor bracket Figure 5 22 3 Swing the processor release bar up and to the right until it rests in an upright position 4 Lift the processor straight up and remove it from the processor socket zB When installing the processor make sure the gold triangle is in the lower right corner Figure 5 22 Removing the Processor Reverse the preceding procedures to install the processor Maintenance and Service Guide 5 29 Removal and Replacement Procedures 5
54. S Loading from Hard Drive Part 2 System files on hard drive Install OS and reboot OS loading from hard drive Clean virus Run SCANDISK Diagnostics Replace aes on diskette hard drive Can bad sectors be fixed Run diagnostics and follow recommendations Replace hard drive Fix bad Boot from Replace sectors hard drive hard drive 2 22 Maintenance and Service Guide Troubleshooting Flowchart 2 13 No OS Loading from Diskette Drive Y OS not loading from diskette drive 0S loading Reseat diskette drive Install bootable diskette and Bootable diskette in drive Nonsystem disk message reboot computer Go to Check diskette Flowchart 2 17 for system files Nonfunctioning Try different Device diskette Boot from another device 1 Replace diskette drive Diskette E drive enabled A Nonsystem in the setup disk error utility computer 2 Replace system board ee Y efer to Diskette Section 1 3 OS ue hoot Clearing a loading orders Password for instructions Go to Change boot Flowchart 2 17 priority using the setup utility Nonfunctioning Device Maintenance and Service Guide 2 23 Troubleshooting Flowchart 2 14 No OS Loading from CD or DVD ROM Drive No OS Y N loading from Disc Bootable Peer CD o
55. Thank you for purchasing this Factory Service Manual CD DVD from servicemanuals4u com Please check out our eBay auctions for more great deals on Factory Service Manuals Servicemanuals4u COMPAQ Maintenance and Service Guide Compaq Evo Notebook N1020v Series Compaq Evo Notebook N1000v Series Compaq Presario 1500 Series Mobile PC Document Part Number 279372 002 November 2002 This guide is a troubleshooting reference used for maintaining and servicing the notebook It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures 2002 Compaq Information Technologies Group L P Compaq the Compaq logo Evo and Presario are trademarks of Compaq Information Technologies Group L P in the U S and or other countries Microsoft and Windows are trademarks of Microsoft Corporation in the U S and or other countries Intel Pentium Celeron and SpeedStep are trademarks of the Intel Corporation in the U S and or other countries All other product names mentioned herein may be trademarks of their respective companies Compaq shall not be liable for technical or editorial errors or omissions contained herein The information in this document is provided as is without warranty of any kind and is subject to change without notice The warranties for Compaq products are set forth in the express limited warranty s
56. ails 6 8 Maintenance and Service Guide Specifications Table 6 6 Diskette Drive Diskette size 3 5 inch Activity indicator On system Height 12 7 mm 0 5 in Bytes per sector 512 Sectors per track High density 18 1 44 MB Low density 9 Tracks per side High density 80 Low density 80 Read write heads 2 Average seek times Track to track high low 3 to 6 ms Average high low 95 to 174 ms Settling time 15 ms Latency average 100 ms Maintenance and Service Guide 6 9 Specifications Table 6 7 DVD ROM Drive Applicable disk DVD 5 DVD 9 DVD 10 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R read only CD Plus Photo CD single multisession CD Bridge Center hole diameter 1 5 cm 59 in Disk diameter 12 cm 8 cm Disk thickness 1 2 mm 047 in Track pitch 74 um Access time typical reads including setting Random DVD media lt 125 ms Full stroke DVD media lt 225 ms Random CD media lt 100 ms Full stroke CD media lt 175 ms Audio output level Line out 0 7 to 0 9 Vrms Cache buffer 512 KB Data transfer rate typical including setting Max 24X CD 3600 KB s 150 KB s at 1X CD rate Max 8X DVD 10 800 KB s 1352 KB s at 1X DVD rate Startup time lt 12 seconds typical Stop time lt 3 seconds 6 10 Maintenance and Service Guide Specifications Table 6 8 DVD RW Dr
57. all a mini PCI communications board Maintenance and Service Guide 5 17 Removal and Replacement Procedures 5 7 Disk Cell RTC Battery Disk Cell RTC Battery Spare Part Number Information Disk cell RTC battery 279769 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the mini PCI compartment cover Section 5 6 3 Remove the RTC battery from its socket on the system board Figure 5 14 R Figure 5 14 Removing the Disk Cell RTC Battery The computer uses a CR1220 lithium disk cell battery When replacing the RTC battery insert the battery with the sign facing up 5 18 Maintenance and Service Guide Removal and Replacement Procedures 5 8 Connector Cover The connector cover is available with carbon finish for Evo Notebook N1020v and N1000v models and silver finish for Presario 1500 models and are included in the Miscellaneous Plastics Hardware Kit spare part number 285541 001 1 Prepare the computer for disassembly Section 5 3 2 Turn the computer bottom side up with the rear panel facing forward 3 Remove the two TM2 5 x 5 0 screws that secure the connector cover to the base enclosure Figure 5 15 4 Open the connector cover 5 Remove the connector cover from the base enclosure Figure 5 15 Removing the Connector Cover Reverse the preceding procedures to install the connector cover Maintenance and Service Guide 5 19 Removal
58. and Replacement Procedures 5 9 LED Cover LED Cover Spare Part Number Information LED cover for use only with Evo Notebook N1020v models and Presario 310695 001 1500 models with config codes beginning with L for use only with Evo Notebook N1000v models and Presario 295736 001 1500 models with config codes beginning with K 1 Prepare the computer for disassembly Section 5 3 2 Turn the computer bottom side up with the rear panel facing forward 3 Remove the two TM2 5 x 8 0 screws that secure the LED cover to the base enclosure Figure 5 16 Figure 5 16 Removing the LED Cover Screws 5 20 Maintenance and Service Guide Removal and Replacement Procedures Turn the computer top side up with the front facing forward Open the computer Press down and hold the F1 and F2 keys NH wn Fs Insert a pointed tool into the notch in the LED cover between the F1 and F2 keys and lift up Figure 5 17 oo Press down and hold the Pause and Scroll keys 9 Insert a pointed tool into the notch in the LED cover between the Pause and Scroll keys and lift up 10 Remove the LED cover Figure 5 17 Removing the LED Cover Reverse the preceding procedures to install the LED cover Maintenance and Service Guide 5 21 Removal and Replacement Procedures 5 10 Keyboard Keyboards Spare Part Number Information For use only with TouchPad notebook models Arabic 285530 171
59. ange allowances 2 1 Computer Setup and Diagnostics Utilities Selecting Computer Setup or Compaq Diagnostics The computer features two Compaq system management utilities E Computer Setup A system information and customization utility that can be used even when your operating system is not working or will not load This utility includes settings that are not available in Windows Maintenance and Service Guide 2 1 Troubleshooting Compaq Diagnostics A system information and diagnostic utility that is used within your Windows operating system Use this utility whenever possible to L1 Display system information 1 Test system components 1 Troubleshoot a device configuration problem in Windows 2000 Windows XP Professional or Windows XP Home Using Computer Setup Information and settings in Computer Setup are accessed from the File Security or Advanced menus 1 Turn on or restart the computer Press F10 while the F10 ROM Based Setup message is displayed in the lower left corner of the screen 1 To change the language press F2 L To view navigation information press F1 m To return to the Computer Setup menu press esc Select the File Security or Advanced menu To close Computer Setup and restart the computer LY Select File gt Save Changes and Exit and press enter or LY Select File gt Ignore Changes and Exit and press enter When you are prompted to confirm
60. anish 285531 161 Brazilian 285531 201 Norwegian 285531 091 Czech 285531 221 Portuguese 285531 131 Danish 285531 081 Russian 285531 251 French 285531 051 Slovakian 285531 231 French Spanish 285531 071 Canadian 285531 121 Swedish 285531 101 German 285531 041 Swiss 285531 111 Hebrew 285531 BB1 Taiwanese 285531 AB1 Hungarian 285531 211 Thai 285531 281 International 285531 002 Turkish 285531 141 Italian 285531 061 U K English 285531 031 Japanese 285531 291 U S English 285531 001 Korean 285531 AD1 Maintenance and Service Guide 3 7 Illustrated Parts Catalog Figure 3 2 Computer System Major Components 3 8 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer System Major Components Continued Spare Part Item Description Number Miscellaneous Cable Kit includes 285540 001 5a Keyboard to TouchButton board cable for use only with Dual Stick notebook models 5b Microphone 5c Diskette drive cable 5d Pointing stick to TouchButton board cable for use only with Dual Stick notebook models 5e TouchButton board to TouchPad cable 5f System board to TouchButton board cable 5g Modem cable 6 Top cover 285535 001 7 Palm rests Parts have carbon finish for use with Evo Notebook N1020v models for use only with TouchPad notebook models 311293 001 for use only with Dual Stick notebook models 311294 001 Parts have carbon finish for use with Evo Notebook N1000v models for use only with To
61. ard Components Table 1 7 Keyboard Components Item Component Function 1 F1 through F12 Perform preset functions function keys 2 Num lock key Turns on the numeric lock function On Num lock is on and the embedded numeric keypad is enabled 1 34 Maintenance and Service Guide Product Description Table 1 7 Keyboard Components Continued Item Component Function 3 Embedded numeric Converts keys to numeric keypad keypad 4 Cursor control keys Move the cursor around the screen 5 Windows application Displays a menu when using a Microsoft key application The menu is the same one that is displayed by pressing the right mouse button 6 Windows logo keys Display the Windows Start menu 7 Fn key Used with hotkeys to perform preset hotkey functions Maintenance and Service Guide 1 35 Product Description Item The computer top components are shown in Figure 1 5 and described in Table 1 8 _ o m o Figure 1 5 Top Components Table 1 8 Top Components Component Function Power light On Power is turned on Blinking Computer is in Standby The power light also blinks if a battery pack that is the only available power source reaches a low battery condition Num lock light On Num lock is on and the embedded numeric keypad is enabled Easy Access Provide quick access to the Internet Refer Buttons 3 to the Hardware Guide that ships with the computer for information a
62. at must be handled with care To prevent damage to the computer damage to a removable drive or loss of information observe the following precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on then shut it down Before removing a diskette drive or optical drive ensure that a diskette or disc is not in the drive Ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces that have at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive CD ROM drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or to liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package Fragile Handle With Care Maintenance and Service Guide 4 3 Removal and Replacement Preliminaries 4 4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many
63. atures E The following processors are available varying by notebook model 1 The Evo Notebook N1020v features an Intel Mobile Pentium 4 2 4 2 0 or 1 8 GHz processor with 512 KB integrated L2 cache or an Intel Celeron 1 6 or 1 5 GHz processor with 256 KB integrated L2 cache 1 26 Maintenance and Service Guide Product Description 1 The Evo Notebook N1000v features an Intel Mobile Pentium 4 2 2 2 0 1 8 1 7 1 6 or 1 5 GHz processor with 512 KB integrated L2 cache or an Intel Celeron 1 5 or 1 4 GHz processor with 256 KB integrated L2 cache 1 The Presario 1500 features an Intel Mobile Pentium 4 2 4 2 2 2 0 1 9 1 8 1 6 or 1 5 GHz processor with 512 KB integrated L2 cache or an Intel Celeron 1 6 or 1 5 GHz processor with 256 KB integrated L2 cache E ATI P7 graphics accelerator with 32 MB of shared Synchronous DRAM SDRAM and 4X AGP graphics card 128 MB high performance SDRAM expandable to 1 0 GB HM Microsoft Windows 2000 Windows XP Home or Windows XP Professional varying by computer model mM 15 0 inch SXGA 1400 x 1050 or XGA 1024 x 768 or 14 1 inch XGA 1024 x 768 TFT display with over 16 7 million colors varying by computer model E Full size Windows 98 keyboard with m TouchPad pointing device Evo Notebook N1020v and N1000v and Presario 1500 models LY Dual Stick TouchPad and point stick Evo Notebook N1020v and N1000v models only E Network interface card NIC
64. ax DVD ROM CD RW combination drive 311627 001 for use only with Evo Notebook N1000v models and Presario 1500 models with config codes beginning with K 24X Max CD ROM drive 285526 001 8X Max DVD ROM drive 285527 001 24X Max DVD ROM CD RW combination drive 304691 001 8X Max DVD ROM CD RW combination drive 285529 001 Maintenance and Service Guide 3 17 Illustrated Parts Catalog 3 3 Miscellaneous Plastics Hardware Kit Figure 3 3 Miscellaneous Plastics Hardware Kit Components 3 18 Maintenance and Service Guide Illustrated Parts Catalog Table 3 2 Miscellaneous Plastics Hardware Kit Components Spare Part Number 285541 001 Item Description Item Description 1 Left hinge cover 8 PC Card space saver 2 Right hinge cover 9 Connector cover 3 Display release assembly 10 Hard drive bracket 4 TouchPad bracket 11 Mini PCI compartment cover 5 Charger board shield 12 Memory expansion compartment cover 6 Optical drive rear 13 Battery bezel alignment rail 7 Optical drive front 14 Computer feet alignment rail Includes two of each part one with carbon finish for use with Evo Notebook N1020v and N1000v models and one with silver finish for use with Presario 1500 models Maintenance and Service Guide 3 19 Illustrated Parts Catalog 3 4 Miscellaneous Cable Kit b i a Z A Figure 3 4 Miscellaneous Cable Kit Components A We T 3 20 Maintenance and Service Guid
65. bout these buttons 1 36 Maintenance and Service Guide Product Description Table 1 8 Top Components Continued Item Component Function 4 Power button Turns on the computer Use the operating system Shut Down command to turn off the computer 5 Digital audio button Launches Windows Media Player to play MP3 music 6 Volume control buttons Adjust the volume of the stereo speakers 7 Caps lock light On Caps lock is on 8 Drive indicator light Turns on when the hard drive CD or DVD ROM drive is accessed 9 Display lid switch Turns off the computer display if the computer is closed while on 10 Microphone Allows for audio input 11 TouchPad Moves the mouse cursor selects and activates 12 TouchPad buttons Function like the left and right mouse buttons on an external mouse 13 EasyScroll Scrolls the screen left right up and down 14 Battery power light On A battery pack is charging Blinking A battery pack that is the only available power source has reached a low battery condition 15 Power Standby light On Power is turned on Off Power is turned off Blinking Computer is in Standby mode Maintenance and Service Guide 1 37 Product Description The external components on the bottom of the computer are shown in Figure 1 6 and described in Table 1 9 ie Figure 1 6 Bottom Components Table 1 9 Bottom Components Item Component Funct
66. cluded with the appropriate palm rest for each notebook model Refer to item 7 Palm rests for more information All TouchPad component cables are included in the Miscellaneous Cable Kit Refer to item 5 Miscellaneous Cable Kit for more information 1 Prepare the computer for disassembly Section 5 3 2 Remove the palm rest Section 5 14 3 Remove the diskette drive Section 5 15 4 Turn the palm rest bottom side up with the speaker grilles facing away from you Maintenance and Service Guide 5 41 Removal and Replacement Procedures 5 Disconnect both ends of the TouchPad to TouchButton board cable from the low insertion force LIF connectors on the TouchPad and TouchButton board Figure 5 32 6 Remove the TouchPad to TouchButton board cable S gt Figure 5 32 Removing the TouchPad to TouchButton Board Cable 5 42 Maintenance and Service Guide Removal and Replacement Procedures 7 Remove the four TM2 5 x 5 0 screws that secure the TouchPad TouchButton board and TouchPad bracket to the palm rest Figure 5 33 8 Remove the TouchPad bracket TouchButton board and TouchPad from the palm rest Figure 5 33 Removing the TouchPad Components on TouchPad Models Maintenance and Service Guide 5 43 Removal and Replacement Procedures Dual Stick notebook models have a different TouchPad configuration An additional cable screw and board must be remove
67. condary diskette drive controller 378 37F Parallel port LPT 1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Maintenance and Service Guide 6 19 Specifications Table 6 16 System Memory Map Size Memory Address System Function 640 KB 00000000 OOO9FFFF Base memory 128 KB 000A0000 OOOBFFFF Video memory 48 KB 000C0000 OOOCBFFF Video BIOS 160 KB 000C8000 OOOE7FFF Unused 64 KB 000E8000 OOOFFFFF System BIOS 15 MB 00100000 OOFFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07 FFFFFF Unused 2 MB 08000000 O80FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFFOOOO FFFFFFFF System BIOS 6 20 Maintenance and Service Guide A Connector Pin Assignments Table A 1 RJ 45 Network Interface 12345678 Pin Signal Pin Signal 1 Transmit 5 Unused S 2 Transmit 6 Receive 3 Receive 7 Unused 4 8 Unused Unused Maintenance and Service Guide A 1 Connector Pin Assignments Table A 2 RJ 11 Modem Pin Signal Pin Si
68. cure the top cover to the base enclosure Figure 5 39 Figure 5 39 Removing the Top Cover Screws Maintenance and Service Guide 5 51 Removal and Replacement Procedures 4 Turn the base enclosure top side up with the front facing forward 5 Remove the three TM2 5 x 5 0 screws that secure the top cover to the base enclosure Figure 5 40 6 Lift the top cover straight up approximately one inch then slide it forward until the microphone cable is exposed 7 Disconnect the microphone cable from the system board 8 Remove the microphone from the top cover 9 Remove the top cover from the base enclosure Figure 5 40 Removing the Top Cover and Microphone Q The microphone is included in the Miscellaneous Cable Kit spare part number 285540 001 5 52 Maintenance and Service Guide Removal and Replacement Procedures zB After the top cover is removed the system board to TouchButton board cable can be removed The system board to TouchButton board cable is included in the Miscellaneous Cable Kit spare part number 285540 001 10 Release the ZIF connector to which the system board to TouchButton board cable is attached and disconnect the cable from the system board Figure 5 41 Hi t0 Figure 5 41 Removing the System Board to TouchButton Board Cable Reverse the preceding procedures to install the top cover Maintenance and Service Guide 5 53 Removal a
69. d Steps 9 through 13 apply to Dual Stick models only 9 Release the ZIF connector on the pointing stick board to which the TouchButton board to pointing stick board cable is attached and disconnect the cable Figure 5 34 10 Release the ZIF connector on the TouchButton board to which the TouchButton board to pointing stick board cable is attached and disconnect the cable 11 Disconnect both ends of the TouchPad to TouchButton board cable from the LIF connectors on the TouchButton board and TouchPad oe ai o ts P Figure 5 34 Disconnecting the TouchPad to TouchButiton Board and TouchButton Board to Pointing Stick Board Cables 5 44 Maintenance and Service Guide Removal and Replacement Procedures 12 Remove the five TM2 5 x 5 0 screws that secure the TouchPad TouchButton board TouchPad bracket and pointing stick board to the palm rest Figure 5 35 13 Remove the TouchPad bracket pointing stick board TouchPad and TouchButton board from the palm rest Figure 5 35 Removing the TouchPad Components on Dual Stick Models Reverse the preceding procedures to install the TouchPad components Maintenance and Service Guide 5 45 Removal and Replacement Procedures 5 17 Display Release Assembly Q The display release assembly is included in the Miscellaneous Plastics Hardware Kit spare part number 285541 001 1 Prepare the computer for disassembly Section
70. dard pointing device at startup select Disable m Enable disable USB legacy support for a USB keyboard When USB legacy support is enabled the keyboard works even when a Windows operating system is not loaded m Set an optional external monitor or overhead projector connected to a video card ina docking base as the primary device When the computer display is set as secondary the computer must be shut down before undocking from a docking base Maintenance and Service Guide 2 5 Troubleshooting Table 2 3 Advanced Menu Continued Select To Do This Device Options m Change the parallel port mode from continued Enhanced Parallel Port EPP the default setting to standard bidirectional EPP or Enhanced Capabilities Port ECP m Set video out mode to NTSC default PAL NTSC J or PAL M m Enable disable all settings in the SpeedStep window When Disable is selected the computer runs in Battery Optimized mode m Specify how the computer recognizes multiple identical docking bases that are identically equipped Select Disable to recognize the docking bases as a single docking base select Enable to recognize the docking bases individually by serial number m Enable disable the reporting of the processor serial number by the processor to the software HDD Self Test Options Run a quick comprehensive self test on hard drives in the system that support the test features Video modes
71. dels 291647 001 The diskette drive cable is included in Miscellaneous Cable Kit spare part number 285540 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the palm rest Section 5 14 3 Turn the palm rest bottom side up with the speaker grilles facing away from you 4 Remove the three TM2 5 x 5 0 screws that secure the diskette drive to the palm rest Figure 5 30 5 Remove the diskette drive from the palm rest ot At ot Ite Figure 5 30 Removing the Diskette Drive Maintenance and Service Guide 5 39 Removal and Replacement Procedures 6 Release the ZIF connector to which the diskette drive cable is connected and disconnect the diskette drive cable from the drive Figure 5 31 7 Remove the diskette drive cable fo 7 Figure 5 31 Removing the Diskette Drive Cable Reverse the preceding procedures to install the diskette drive 5 40 Maintenance and Service Guide Removal and Replacement Procedures 5 16 TouchPad Components TouchPad Components Spare Part Number Information The TouchPad components for TouchPad notebook models consist of the TouchPad TouchPad bracket and TouchButton board These components are different than the corresponding components for the Dual Stick notebook models The TouchPad components for Dual Stick notebook models consist of the TouchPad TouchPad bracket TouchButton board and the pointing stick board All TouchPad components are in
72. e q Quick Test Runs a quick general test on each device in a selected category 1 Complete Test Performs maximum testing on each device in a selected category Li Custom Test Performs maximum testing on a selected device Torun all tests for your selected device click Check All Torun only the tests you select click Uncheck All then select the checkbox for each test you want to run 2 8 Maintenance and Service Guide Troubleshooting 5 Select a test mode d Interactive Mode Provides maximum control over the testing process You determine whether the test was passed or failed and you may be prompted to insert or remove devices m Unattended Mode Does not display prompts If errors are found they are displayed when testing is complete 6 Click Begin Testing 7 Select a tab to view a test report 4 Status tab Summarizes the tests run passed and failed during the current testing session LY Log tab Lists tests run on the system the number of times each test has run the number of errors found on each test and the total run time of each test 4 Error tab Lists all errors found in the computer with their error codes 8 Select a tab to save the report d Log tab Select Save LY Error tab Select Save 9 Select a tab to print the report LY Log tab Select File gt Save As then print the file from your folder Maintenance and Service Guide 2 9 Troub
73. e Illustrated Parts Catalog Table 3 3 Miscellaneous Cable Kit Components Spare Part Number 285540 001 Item Description Diskette drive cable TouchButton board to TouchPad cable TouchButton board to system board cable Microphone a A O N TouchButton board to pointing stick board cable for use only with Dual Stick notebook models 6 Keyboard to TouchPad cable for use only with Dual Stick notebook models 7 Modem cable Maintenance and Service Guide 3 21 Illustrated Parts Catalog 3 5 Mass Storage Devices Figure 3 5 Mass Storage Devices 3 22 Maintenance and Service Guide Illustrated Parts Catalog Table 3 4 Mass Storage Devices Spare Part Item Description Number 1 Hard drives 60 GB 303527 001 40 GB 273491 001 30 GB 192406 001 20 GB 288291 001 2 Diskette drives for use only with TouchPad notebook models 285539 001 for use only with Dual Stick notebook models 291647 001 3 Optical drives for use only with Evo Notebook N1020v models and Presario 1500 models with config codes beginning with L 24X Max CD ROM drive 8X Max DVD ROM drive 24X Max DVD ROM CD RW combination drive 8X Max DVD ROM CD RW combination drive 312537 001 311289 001 311290 001 311627 001 for use only with Evo Notebook N1000v models and Presario 1500 models with config codes beginning with K 24X Max CD ROM drive 285526 001 8X Max DVD ROM drive 28552
74. es 7 Lift the front edge of the system board until it rests at an angle Figure 5 45 8 Slide the system board forward and remove it from the base enclosure Figure 5 45 Removing the System Board Reverse the preceding procedures to install the system board Maintenance and Service Guide 5 59 Removal and Replacement Procedures 5 23 Modem Cable The modem cable is included in the Miscellaneous Cable Kit spare part number 285540 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components a LED cover Section 5 9 b Keyboard Section 5 10 c Heat spreader Section 5 11 d Display Section 5 13 e Palm rest Section 5 14 f Top cover Section 5 20 g Fan Section 5 21 h System board Section 5 22 5 60 Maintenance and Service Guide Removal and Replacement Procedures 2 Turn the system board bottom side up with the rear panel facing forward 3 Remove the PM2 0 x 4 5 screw that secures the modem ground cable to the system board Figure 5 46 4 Disconnect the modem cable from the system board 5 Remove the cable from the clips on the system board Figure 5 46 Removing the Modem Cable Reverse the preceding procedures to install the modem cable Maintenance and Service Guide 5 61 6 Specifications This chapter provides physical and performance specifications Dimensions Height Width Depth Table 6 1 N
75. ettings are accessible only when you enter Computer Setup by turning on not restarting the computer Password Options Password options can be selected only when a power on password has been set Enable disable m QuickLock QuickLock on Standby QuickBlank Q To enable QuickLock on Standby or QuickBlank you must first enable QuickLock Device Security Enable disable m Ports or diskette drives m Diskette write m CD ROM or diskette startup Q Settings for a DVD ROM can be entered in the CD ROM field System IDs Enter identification numbers for the computer a docking base and all battery packs in the system Not applicable to SuperDisk LS 120 drives 2 4 Maintenance and Service Guide Troubleshooting Selecting from the Advanced Menu Table 2 3 Advanced Menu Select To Do This Language or press F2 Change the Computer Setup language Boot Options Enable disable m QuickBoot which starts the computer more quickly by eliminating some startup tests If you suspect a memory failure and want to test memory automatically during startup disable QuickBoot m MultiBoot which sets a startup sequence that can include most bootable devices and media in the system Device Options m Enable disable the embedded numeric keypad at startup m Enable disable multiple standard pointing devices at startup To set the computer to support only a single usually nonstan
76. ews 5 36 Maintenance and Service Guide Removal and Replacement Procedures 6 Turn the computer top side up with the front facing forward 7 Open the computer 8 Lift the front edge of the palm rest and swing it up and back until it rests on the top cover Figure 5 28 9 Release the ZIF connector to which the diskette drive cable is attached and disconnect the diskette drive cable from the system board 10 Release the ZIF connector to which the system board to TouchButton board cable is attached and disconnect the cable from the TouchButton board Figure 5 28 Removing the Palm Rest Maintenance and Service Guide 5 37 Removal and Replacement Procedures Dual Stick notebook models have an additional cable that must be disconnected Release the ZIF connector to which the keyboard to TouchPad cable is attached and disconnect the cable from the TouchPad Figure 5 29 Figure 5 29 Disconnecting the Keyboard to TouchPad Cable Q The keyboard to TouchPad cable is included in the Miscellaneous Cable Kit spare part number 285540 001 11 Remove the palm rest from the base enclosure Reverse the preceding procedures to install the palm rest 5 38 Maintenance and Service Guide Removal and Replacement Procedures 5 15 Diskette Drive Diskette Drives Spare Part Number Information For use with TouchPad only notebook models 285539 001 For use with Dual Stick notebook mo
77. f one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors connect a wrist strap with alligator clips When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages 4 6 Maintenance and Service Guide Removal and Replacement Preliminaries E Nonconductive plastic bags tubes or boxes HM Metal tote boxes E Electrostatic voltage levels and protective materials Table 4 1 shows how humidity affects the electrostatic voltage levels generated by different activities Table 4 1 Typical Electrostatic Voltage Levels Re
78. gnal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Table A 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground Maintenance and Service Guide Connector Pin Assignments Table A 4 S Video dh pre s TODI Pin Signal Pin Signal 1 Ground Y 3 Y Luminance Intensity 2 Ground C 4 C Chrominance Color Table A 5 External Keyboard Mouse B KEY 4 aU E Pin Signal Pin Signal 1 Keyboard mouse DATA 4 5 VDC 2 Keyboard mouse DATA 5 Keyboard mouse CLK 3 Ground 6 Keyboard mouse CLK Maintenance and Service Guide A 3 Connector Pin Assignments Table A 6 Parallel OOOQOO0OO000 amp BOOUOOOO00000 Pin Signal Pin Signal 1 Strobe 10 Acknowledge 2 Data bit 0 11 Busy 3 Data bit 1 12 Paper out 4 Data bit 2 13 Select 5 Data bit 3 14 Auto line feed 6 Data bit 4 15 Error 7 Data bit 5 16 Initialize printer 8 Data bit 6 17 Select in 9 Data bit 7 18 25 Signal ground Signal is active low A 4 Maintenance and Service Guide Connector Pin Assignments Table A 7 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog Maintenance and Service Guide A 5 Connector Pin Assignments
79. gure 5 18 Releasing the Keyboard Maintenance and Service Guide 5 23 Removal and Replacement Procedures 4 Release the ZIF connector to which the keyboard cable is connected and disconnect the keyboard cable from the system board Figure 5 19 Dual Stick notebook models have an additional cable that must be disconnected Release the ZIF connector to which the keyboard to TouchPad cable is attached and disconnect the cable from the keyboard Figure 5 19 Disconnecting the Keyboard to TouchPad Cable 5 Remove the keyboard Reverse the preceding procedures to install the keyboard 5 24 Maintenance and Service Guide Removal and Replacement Procedures 5 11 Heat Spreader Heat Spreaders Spare Part Number Information For use only on Evo Notebook N1020v and N1000v models 291648 001 For use only on Presario 1500 models 285544 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the LED cover Section 5 9 3 Remove the keyboard Section 5 10 Maintenance and Service Guide 5 25 Removal and Replacement Procedures 4 Disconnect the fan cable from the system board Figure 5 20 5 Remove the following screws D One TM2 5 x 5 0 screw next to the fan 4 One TM2 5 x 5 0 screw that secures the display video cable ground loop 4 Four spring loaded TM2 5 x 14 0 shoulder screws Q The four spring loaded shoulder screws should be removed and installed in the
80. ial number is located on the bottom of the computer as indicated in Figure 5 1 INN will Figure 5 1 Serial Number Location 5 2 Maintenance and Service Guide Removal and Replacement Procedures 5 2 Disassembly Sequence Chart Use the following chart to determine the section number to be referenced when removing computer components Disassembly Sequence Chart Section Description of Screws Removed 5 3 Preparing the computer for disassembly Battery pack 0 Optical drive 2 Hard drive 1 to remove the hard drive 4 to remove the hard drive from hard drive bracket 5 4 Computer feet 0 5 5 Memory expansion board 1 5 6 Mini PCI communications board 1 5 7 Disk cell RTC battery 0 5 8 Connector cover 2 5 9 LED cover 2 5 10 Keyboard 0 5 11 Heat spreader 7 5 12 Processor 0 5 13 Display 6 5 14 Palm rest 6 5 15 Diskette drive 3 Maintenance and Service Guide 5 3 Removal and Replacement Procedures Disassembly Sequence Chart Continued Section Description of Screws Removed 5 16 TouchPad and TouchButton 4 on TouchPad models 5 on Dual Stick models 5 17 Display release assembly 2 5 18 Charger board 3 5 19 Speaker assembly 0 5 20 Top cover 5 5 21 Fan 0 5 22 System board 7 5 23 Modem cable 1 5 3 Preparing the Computer for Disassembly Perform the following steps before disassembling the computer 1 Turn off the computer 2 Discon
81. integrated circuits provide some protection but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy 4 5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment To avoid hand contact transport products in static safe containers such as tubes bags or boxes E Protect all electrostatic sensitive parts and assemblies with conductive or approved containers or packaging E Keep electrostatic sensitive parts in their containers until the parts arrive at static free workstations M Place items on a grounded surface before removing items from their containers E Always be properly grounded when touching a sensitive component or assembly 4 4 Maintenance and Service Guide Removal and Replacement Preliminaries Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyers made of antistatic be
82. ion 1 Connector cover Protects the parallel external monitor external keyboard mouse and USB connectors 2 Docking connector Connects the computer to an optional port replicator 1 38 Maintenance and Service Guide Product Description Table 1 9 Bottom Components Continued Item Component Function 3 Mini PCI communications Contains the mini PCI modem compartment card 4 Hard drive bay Supports the primary hard drive The hard drive is secured to the computer by one screw 5 Hard drive retention screw Secures the hard drive to the computer 6 Certificate of Authenticity label Contains the Product Key which may need to be entered before using some Windows operating systems 7 Serial number Identifies the computer needed when you call Compaq customer support 8 Battery pack release switch Releases the battery pack from the battery compartment 9 Battery bay Accepts an 8 cell Li ion battery pack 10 Memory expansion Covers the memory expansion compartment compartment that contains two memory expansion slots for memory expansion boards Maintenance and Service Guide 1 39 Product Description 1 6 Design Overview This section presents a design overview of key parts and features of the computer Refer to Chapter 3 Illustrated Parts Catalog to identify replacement parts and Chapter 5 Removal and Replacement Procedures for disassembly steps The system boa
83. ive Applicable disk DVD 5 DVD 9 DVD 10 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R read only CD Plus Photo CD single multisession CD Bridge Center hole diameter 1 5 cm 59 in Disk diameter 12 cm 8 cm Disk thickness 1 2 mm 047 in Track pitch 1 60 um Access time Random lt 120 ms Full stroke lt 175 ms Audio output level Line out 0 7 to 0 9 Vrms Cache buffer 2 MB Data transfer rate CD R 8X CD RW 8X CD ROM 24X DVD 8X Normal PIO Mode 4 single burst 1200 KB s 150 KB s at 1X CD rate 1200 KB s 150 KB s at 1X CD rate 3600 KB s 150 KB s at 1X CD rate 10 800 KB s 1352 KB s at 1X DVD rate 16 6 MB s Startup time Single lt 7 seconds typical Multi session lt 30 seconds typical Stop time lt 3 seconds Maintenance and Service Guide 6 11 Specifications Table 6 9 CD ROM Drive Applicable disk CD ROM Mode 1 2 and 3 CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R read only CD Plus Photo CD single multisession CD Extra Video CD CD WO fixed packets only CD Bridge Center hole diameter 1 5 cm 59 in Disk diameter 12 cm 8 cm Disk thickness 1 2 mm 047 in Track pitch 1 6 um Access time Random lt 150 ms Full stroke lt 300 ms Cache buffer 128 KB Data transfer rate Sustained 16X Variable
84. lative Humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Q A product can be degraded by as little as 700 V Table 4 2 lists the shielding protection provided by antistatic bags and floor mats Table 4 2 Static Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Maintenance and Service Guide 4 7 5 Removal and Replacement Procedures This chapter provides removal and replacement procedures There are 57 screws in seven different sizes that must be removed and replaced when servicing the computer Make special note of each screw size and location during removal and replacement Refer to Appendix C Screw Listing for detailed information on screw sizes locations and usage Maintenance and Service Guide 5 1 Removal and Replacement Procedures 5 1 Serial Number Report the computer serial number to Compaq when requesting information or ordering spare parts The ser
85. leshooting 2 3 Troubleshooting Flowcharts Table 2 4 Troubleshooting Flowcharts Overview Flowchart Description 2 1 Initial Troubleshooting 2 2 No Power Part 1 2 3 No Power Part 2 2 4 No Power Part 3 2 5 No Power Part 4 2 6 No Video Part 1 2 7 No Video Part 2 2 8 Nonfunctioning Docking Station 2 9 No Operating System OS Loading 2 10 No OS Loading From Hard Drive Part 1 2 11 No OS Loading From Hard Drive Part 2 2 12 No OS Loading From Hard Drive Part 3 2 13 No OS Loading From Diskette Drive 2 14 No OS Loading From CD or DVD ROM Drive 2 15 No Audio Part 1 2 16 No Audio Part 2 2 17 Nonfunctioning Device 2 18 Nonfunctioning Keyboard 2 19 Nonfunctioning Pointing Device 2 20 No Network or Modem Connection 2 10 Maintenance and Service Guide Troubleshooting Flowchart 2 1 Initial Troubleshooting Begin troubleshooting N Beeps LEDs or error messages Is there video no boot Is the OS loading Is there sound Go to Flowchart 2 2 No Power Part 1 Check LED board speaker connections Go to Flowchart 2 6 No Video Part 1 Go to Flowchart 2 9 No OS Loading Go to Flowchart 2 15 No Audio All drives working Keyboard pointing device working Connecting to network or modem End Go to Flowchart 2 17 Nonfunctioning
86. lts and roller bushings Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges 4 6 Workstation Precautions Use the following grounding precautions at workstations Cover the workstation with approved static dissipative material refer to Table 4 2 Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When using fixtures that must directly contact dissipative surfaces only use fixtures made of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Maintenance and Service Guide 4 5 Removal and Replacement Preliminaries 4 7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum o
87. models 15 0 inch TFT SXGA 311288 001 15 0 inch TFT XGA 310689 001 14 1 inch XGA 311286 001 Parts have carbon finish for use with Evo Notebook N1000v models 15 0 inch TFT SXGA 291643 001 15 0 inch TFT XGA 291642 001 14 1 inch XGA 291641 001 Parts have silver finish for use with Presario 1500 models with config codes beginning with L 15 inch TFT SXGA 311287 001 15 inch TFT XGA 310688 001 14 inch TFT XGA 310687 001 Parts have silver finish for use with Presario 1500 models with config codes beginning with K 15 inch TFT SXGA 286754 001 15 inch TFT XGA 285521 001 14 inch TFT XGA 285520 001 Display inverter board not illustrated 293348 001 Maintenance and Service Guide 3 3 Illustrated Parts Catalog Figure 3 2 Computer System Major Components 3 4 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer System Major Components Continued Spare Part Item Description Number Miscellaneous Plastics Hardware Kit includes 285541 001 2a Left hinge cover 2b Right hinge cover 2c Display assembly release 2d TouchPad bracket 2e Charger board shield 2f Optical drive rear alignment rail 2g Optical drive front alignment rail 2h PC Card space saver 2i Connector cover 2j Hard drive bracket 2k Mini PCI compartment cover 2l Memory expansion compartment cover 2m Battery bezel Includes two of each part one with carbon finish for use
88. n 303527 001 273491 001 192406 001 288291 001 6 Remove the hard drive by following these steps a Turn the computer bottom side up with the right side facing forward b Remove the TM2 5 x8 0 hard drive retention screw Figure 5 6 c Slide the hard drive forward to unseat the hard drive connector from the system board Figure 5 6 Removing the Hard Drive Screw 5 10 Maintenance and Service Guide Removal and Replacement Procedures d Lift the front edge of the hard drive until it rests at an angle Figure 5 7 e Remove the hard drive from the hard drive bay Figure 5 7 Removing the Hard Drive Maintenance and Service Guide 5 11 Removal and Replacement Procedures 7 Remove the four PM3 0 x 3 0 screws that secure the hard drive to the hard drive bracket Figure 5 8 8 Slide the hard drive out of the hard drive bracket Figure 5 8 Removing the Hard Drive Bracket Hard drive brackets are available with carbon finish for Evo Notebook N1020v and N1000v models and silver finish for Presario 1500 models and are included in the Miscellaneous Plastics Hardware Kit spare part number 285541 001 Reverse the preceding procedures to install the hard drive and hard drive bracket 5 12 Maintenance and Service Guide Removal and Replacement Procedures 5 4 Computer Feet The computer feet are adhesive backed rubber pads The computer feet are included in the
89. n and power outlet Check voltage setting on docking station Reset monitor cable connector at docking station Docking station operating Remove notebook reseat all internal parts and replace any damaged items in docking station Reinstall notebook into docking station Docking station operating Replace the following docking station components one at a time Check computer operation after each replacement 1 Power supply 2 1 0 board 3 Backplane board 4 Switch box 5 Docking motor mechanism 2 18 Maintenance and Service Guide Troubleshooting Flowchart 2 9 No Operating System OS Loading No OS loading Reseat power cord in docking station and power outlet Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins No OS loading from hard drive go to Flowchart 2 10 No OS Loading from Hard Drive Part 1 No OS loading from diskette drive go to Flowchart 2 13 No OS Loading from Diskette Drive No OS loading from CD or DVD ROM drive go to Flowchart 2 14 No OS Loading from CD or DVD ROM Drive Maintenance and Service Guide 2 19 Troubleshooting Flowchart 2 10 No OS Loading from Hard Drive Part 1 OS not loading from hard drive Go to Flowchart 2 11 No OS Loading from Hard Drive Part 2 Nonsystem disk message Reseat external hard
90. nd Replacement Procedures 5 21 Fan Fan Spare Part Number Information Fan 285543 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components a LED cover Section 5 9 b Keyboard Section 5 10 c Heat spreader Section 5 11 d Display Section 5 13 e Palm rest Section 5 14 f Top cover Section 5 20 5 54 Maintenance and Service Guide Removal and Replacement Procedures 2 Disconnect the fan cable from the system board Figure 5 42 3 Remove the fan from the base enclosure of t Figure 5 42 Removing the Fan Reverse the preceding procedures to install the fan Maintenance and Service Guide 5 55 Removal and Replacement Procedures 5 22 System Board System Board Spare Part Number Information System boards do not contain memory for use only with Evo Notebook N1020v models and Presario 311282 001 1500 models with config codes beginning with L for use only with Evo Notebook N1000v models and Presario 1500 models with config codes beginning with K 285515 001 D When replacing the system board ensure that the following components are removed from the old system board and installed on the new system board E Memory expansion boards Section 5 5 Mini PCI communications board Section 5 6 Disk cell RTC battery Section 5 7 Processor Section 5 12 Modem cable Section 5 23 1 Prepare the computer for disa
91. nect the AC adapter and all external devices 5 4 Maintenance and Service Guide Removal and Replacement Procedures Battery Packs Spare Part Number Information 8 cell 62 W hour 4 0 Ah Li ion 289053 001 8 cell 58 W hour 3 6 Ah Li ion 281766 001 3 Remove the battery pack by following these steps a Turn the computer bottom side up with the left side facing forward b Slide and hold the battery release latch toward the back of the computer Figure 5 2 c Use the notch in the battery bay to slide the battery pack out of the battery bay d Remove the battery pack Figure 5 2 Releasing the Battery Pack Reverse the preceding procedures to install the battery pack Maintenance and Service Guide 5 5 Removal and Replacement Procedures 4 To remove the battery bezel slide the bezel straight down Figure 5 3 Figure 5 3 Removing the Battery Bezel Q Battery bezels are available with carbon finish for Evo Notebook N1020v and N1000v models and silver finish for Presario 1500 models and are included in the Miscellaneous Plastics Hardware Kit spare part number 285541 001 Reverse the preceding procedures to install the battery bezel 5 6 Maintenance and Service Guide Removal and Replacement Procedures 5 Remove the optical drive by following these steps Optical Drives Spare Part Number Information For use only with Evo Notebook N1020v models and Presario 1500 models
92. odels with config codes beginning with K 16 Base enclosures includes shields Parts have carbon finish for use with 311292 001 Evo Notebook N1020v models Parts have carbon finish for use with 291644 001 Evo Notebook N1000v models Parts have silver finish for use with Presario 1500 311291 001 models with config codes beginning with L Parts have silver finish for use with Presario 1500 285532 001 models with config codes beginning with K 17 Hard drives 60 GB 303527 001 40 GB 273491 001 30 GB 192406 001 20 GB 288291 001 Maintenance and Service Guide 3 15 Illustrated Parts Catalog Figure 3 2 Computer System Major Components 3 16 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer System Major Components Continued Spare Part Item Description Number 18 Mini PCI communications boards U S modem 248776 001 International modem 285545 001 and 248777 002 19 Disk cell RTC battery 3 volt 36 MAh Li ion 279769 001 20 Memory expansion boards 512 MB 285524 001 256 MB 285523 001 128 MB 285522 001 21 Battery packs 8 cell 62 Wh 4 0 Ah Li ion 289053 001 8 cell 58 Wh 3 6 Ah Li ion 281766 001 22 Optical drives for use only with Evo Notebook N1020v models and Presario 1500 models with config codes beginning with L 24X Max CD ROM drive 312537 001 8X Max DVD ROM drive 311289 001 24X Max DVD ROM CD RW combination drive 311290 001 8X M
93. on Speaker assembly 285538 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the palm rest Section 5 14 5 48 Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the charger board Section 5 18 4 Disconnect the speaker cable from the system board Figure 5 38 5 Swing the battery bay support bracket to the right until it clears the right edge of the speaker assembly 6 Lift the front edge of the speaker assembly until it rests at an angle 7 Slide the speaker assembly forward and remove it from the base enclosure Figure 5 38 Removing the Speaker Assembly Reverse the preceding procedures to install the speaker assembly Maintenance and Service Guide 5 49 Removal and Replacement Procedures 5 20 Top Cover Top Cover Spare Part Number Information Top cover 285535 001 Q When replacing the top cover ensure that the microphone is removed from the old top cover and installed on the new top cover 1 Prepare the computer for disassembly Section 5 3 and remove the following components a LED cover Section 5 9 b Keyboard Section 5 10 c Heat spreader Section 5 11 d Display Section 5 13 e Palm rest Section 5 14 2 Turn the base enclosure bottom side up with the rear panel facing forward 5 50 Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the two TM2 5 x 8 0 screws that se
94. otebook 3 94 cm 1 55 in 32 74 cm 12 89 in 26 75 cm 10 53 in Weight varies by notebook configuration with 15 1 inch display and Intel Pentium 4 processor with 14 1 inch display and Intel Pentium 4 processor with 15 1 inch display and Intel Celeron processor with 15 1 inch display and Intel Celeron processor 3 22 kg 7 09 Ib 3 09 kg 6 82 Ib 3 12 kg 6 87 Ib 2 99 kg 6 60 Ib Maintenance and Service Guide 6 1 Specifications Table 6 1 Notebook Continued Stand alone power requirements Nominal operating 14 4 V 8 cell voltage Average operating 29 7 W desktop power Peak operating 80 W on AC 55 W on DC power Power in Suspend lt 1000 mW mode Power in Hibernation lt 100 mW mode Temperature Operating 10 to 35 C 50 to 95 F Nonoperating 10 to 60 C 14 to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 90 38 7 C 101 6 F maximum wet bulb temperature 6 2 Maintenance and Service Guide Specifications Table 6 1 Notebook Continued Altitude unpressurized Operating 0 to 3 048 m O to 10 000 ft Nonoperating 0to 9 144 m 0 to 30 000 ft Shock Operating 10 G 11 ms half sine Nonoperating 60 G 11 ms half sine Vibration Operating 0 5 G zero to peak 10 to 500 Hz 0 25 oct min sweep rate Nonoperating 1 0 G zero to peak 10 to 500 Hz 0 5 oct min sweep rate Q Applicable product safety standards specify thermal limits for
95. our screws that secure the display assembly to the base enclosure documented in Section 5 13 _s 4 Figure C 14 TM2 5 x 9 0 Screw Locations Maintenance and Service Guide C 15 Table C 7 Phillips Metric 2 0 x 4 5 Screw Head 4 9 Color Qty Length Thread Width Silver 1 45mm 2 0mm 4 0mm Where used One screw that secures the modem cable to the system board documented in Section 5 23 aun Figure C 15 PM2 0 x 4 5 Screw Locations C 16 Maintenance and Service Guide 1394 jack 1 32 A AC adapter spare part numbers 3 24 specifications 6 14 Advanced Port Replicator spare part number 3 24 audio troubleshooting 2 25 base enclosure spare part number 3 15 battery components bay 1 32 1 40 bezel illustrated 3 18 removal 5 6 light 1 32 1 38 pack removal 5 5 spare part numbers 3 17 5 5 release latch 1 40 5 5 specifications 6 14 battery real time clock RTC removal 5 18 spare part number 3 17 5 18 bottom components 1 39 Index C cables power cords 3 24 B 1 service considerations 4 2 caps lock light 1 38 CD ROM drive OS loading problems 2 24 spare part number 3 17 3 23 5 7 specifications 6 12 CD RW drive spare part number 3 17 3 23 5 7 specifications 6 13 Certificate of Authenticity label 1 40 charger board removal 5 47 spare part number 3 13 5 47 charger board shield 3 18 Common Port Replicator spare part n
96. pansion Board Reverse the preceding procedures to install a memory expansion board 5 6 Mini PCI Communications Board Mini PCI Communication Boards Spare Part Number Information U S modem 248776 001 International modem 285545 001 Maintenance and Service Guide 5 15 Removal and Replacement Procedures 1 Prepare the computer for disassembly Section 5 3 2 Turn the computer bottom side up with the rear panel facing forward 3 Remove the PM2 5 x 4 0 screw that secures the mini PCI compartment cover to the base enclosure Figure 5 12 4 Slide the cover to the left 5 Lift the left edge of the cover and swing it to the right 6 Remove the cover Figure 5 12 Removing the Mini PC Communications Slot Cover Q Mini PCI compartment covers are available with carbon finish for Evo Notebook N1020v and N1000v models and silver finish for Presario 1500 models and are included in the Miscellaneous Plastics Hardware Kit spare part number 285541 001 5 16 Maintenance and Service Guide Removal and Replacement Procedures 7 Disconnect the modem cable from the mini PCI communications board Figure 5 13 8 Spread the retaining tabs on each side of the mini PCI communications board The board releases and rests at an angle 9 Remove the board by pulling it away from the socket at an angle Figure 5 13 Removing a Mini PCI Communications Board Reverse the preceding procedures to inst
97. plastic surfaces The computer operates well within this range of temperatures Maintenance and Service Guide 6 3 Specifications Dimensions Height Width Diagonal Table 6 2 15 0 inch SXGA TFT Display 22 86 cm 9 00 in 29 97 cm 11 80 in 38 10 cm 15 00 in Number of colors Up to 16 8 million Contrast ratio 150 1 Brightness 150 nit typical Pixel resolution Pitch 0 264 x 0 264 mm Format 1400 x 1050 Configuration RGB stripe Backlight Edge lit Character display 80 x 25 Total power 5 75 W consumption 6 4 Maintenance and Service Guide Specifications Dimensions Height Width Diagonal Table 6 3 15 0 inch XGA TFT Display 22 86 cm 9 00 in 29 97 cm 11 80 in 38 10 cm 15 00 in Number of colors Up to 16 8 million Contrast ratio 150 1 Brightness 120 nit typical Pixel resolution Pitch 0 297 x 0 297 mm Format 1024 x 768 Configuration RGB stripe Backlight Edge lit Character display 80 x 25 Total power 5 00 W consumption Maintenance and Service Guide 6 5 Specifications Dimensions Height Width Diagonal Table 6 4 14 1 inch XGA TFT Display 28 50 mm 11 22 in 21 49 mm 8 46 in 35 81 mm 14 1 in Number of colors Up to 16 8 million Contrast ratio 150 1 Brightness 120 nits typical Pixel resolution Pitch 0 264 x 0 264 mm Format 1024 x 768 Configuration RGB s
98. r in drive disc i and reboot DVD ROM Drive drive computer Install Try another bootable disc bootable disc Boots from CD or DVD Done Reseat drive Boots from CD or DVD Go to Flowchart 2 17 Nonfunctioning Device Booting from another device Clear CMOS eae i Refer to ene Section 1 3 Flowchart 2 17 correct Clearing a Nonfunctioning Password for Device instructions Correct boot order using the setup utility 2 24 Maintenance and Service Guide Troubleshooting Flowchart 2 15 No Audio Part 1 Turn up audio No audio internally or externally Go to ee Flowchart 2 16 2 No Audio Part 2 otebook in docking station if applicable Undock Replace the following docking station acca 16 oes one at a time as applicable No Audio Part 2 eck after each change 1 Reseat docking station audio cable 2 Replace audio cable 3 Replace speaker 4 Replace docking station audio board 5 Replace backplane board 6 Replace 1 0 board Go to Flowchart 2 17 Nonfunctioning Device Maintenance and Service Guide 2 25 Troubleshooting Flowchart 2 16 No Audio Part 2 Continued from Flowchart 2 15 No Audio Part 1 Audio driver in OS configured Reload audio drivers Correct Load drivers and drivers for set configuration application in OS Connect to external
99. rd provides the following device connections E Memory expansion board Hard drive Display Keyboard TouchPad or pointing stick Audio Intel Mobile Pentium 4 processors with SpeedStep technology or Intel Celeron processors E Fan m PC Card E Modem or modem NIC The computer uses an electrical fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software applications Exhaust air is displaced through the ventilation grill located on the left side of the computer CAUTION To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left and right sides of the computer 1 40 Maintenance and Service Guide 2 Troubleshooting WARNING Only authorized technicians trained by Compaq should repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies no one should attempt to make repairs at the component level or make modifications to any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exch
100. rway 470037 809 Australia 470037 823 Thailand 470037 826 French Canada 470037 787 United States 470037 785 Korea 470037 830 Maintenance and Service Guide 1 15 Product Description Table 1 3 Compaq Evo Notebook N1000v Models Continued N1000v C 150 X4 20 V C 25 2 French Canada 4770037 786 United States 470037 784 N1000v C 150 X4 20 D C 12 O Asia Pacific 470037 958 Korea 470037 959 Australia 470037 954 Taiwan 470038 793 Hong Kong 470038 805 Thailand 470037 955 Japan 470037 949 United States 470041 610 Japan English 470037 951 N1000v C 150 X4 20 D C 12 2 Japan 470037 950 Japan English 470037 952 N1000v C 150 X4 20 D C 12 E Japan 470038 313 Japan English 470038 314 N1000v C 140 X4 20 D C 12 E United States NAFTA 470040 456 Table 1 4 Compaq Presario 1500 Models The following Presario 1500 notebook models use config code LDLZ and feature m TouchPad 8 cell 4 0 Ah Li ion battery pack m 2 year warranty m diskette drive m 32 MB of discrete video memory P1527 P 240 X5 30 W C 51 E Germany 470046 799 P1525 P 240 X5 30 W C 25 E Belgium 470045 511 Norway 470045 534 Germany 470045 530 1 16 Maintenance and Service Guide Product Description P1522 P 200 Table 1 4 Compaq Presario 1500 Models Continued X4 30 W C 25
101. ry light On A battery pack is charging Blinking A battery pack that is the only available power source has reached a low battery condition 5 Battery bay Accepts an 8 cell Li ion battery pack 6 Optical drive bay Accepts a CD ROM CD RW DVD ROM or DVD CD RW combination drive 7 Infrared port Provides wireless communication between the computer and another infrared equipped device using an infrared beam 8 1394 jack Connects IEEE 1394 compliant products such as digital camcorders video editing equipment VCRs cameras and audio players A 1394 firewire cable is required for use with this jack Maintenance and Service Guide 1 31 Product Description The computer rear panel and left side components are shown in Figure 1 3 and described in Table 1 6 Figure 1 3 Rear Panel and Left Side Components Table 1 6 Rear Panel and Left Side Components Item Component Function 1 Mono microphone jack Connects a mono microphone disabling the built in microphone 2 Stereo speaker Connects stereo speakers headphones headphone jack headset or television audio 3 DC power jack Connects any one of the following m AC adapter m Optional automobile power adapter charger Optional aircraft power adapter 1 32 Maintenance and Service Guide Product Description Table 1 6 Rear Panel and Left Side Components Continued Item Component Function 4 Vents
102. ssembly Section 5 3 and remove the following components a LED cover Section 5 9 b Keyboard Section 5 10 c Heat spreader Section 5 11 d Display Section 5 13 e Palm rest Section 5 14 f Charger board and shield Section 5 18 g Speaker assembly Section 5 19 5 56 Maintenance and Service Guide Removal and Replacement Procedures h Top cover microphone and TouchPad cable Section 5 20 i Fan Section 5 21 2 Remove the two TM2 5 x 5 0 screws that secure the optical drive front alignment rail to the base enclosure Figure 5 43 3 Remove the front alignment rail from the base enclosure 4 Remove the two TM2 5 x 5 0 screws that secure the optical drive rear alignment rail to the base enclosure 5 Remove the rear alignment rail from the base enclosure of of to i Figure 5 43 Removing the Optical Drive Alignment Rails Q The optical drive alignment rails are included in the Miscellaneous Plastics Hardware Kit spare part number 285541 001 Maintenance and Service Guide 5 57 Removal and Replacement Procedures 6 Remove the following screws 4 TM2 5 x 5 0 screw next to the PC Card assembly Figure 5 44 4 TM2 5 x 5 0 screw next to the RJ 11 and RJ 45 connectors 1 TM2 5 x 5 0 screw next to the audio connectors of to of Figure 5 44 Removing the System Board Screws 5 58 Maintenance and Service Guide Removal and Replacement Procedur
103. sts for more information All TouchPad component cables are included in the Miscellaneous Cable Kit Refer to item 5 Miscellaneous Cable Kit for more information 9a TouchPad without pointing stick cable connector for use only on TouchPad notebook models TouchPad with pointing stick connector for use only on Dual Stick notebook models 9b TouchButton board without pointing stick cable connector for use only on TouchPad notebook models TouchButton board with pointing stick cable connector for use only on Dual Stick notebook models 9c Pointing stick board for use only on Dual Stick notebook models 10 Heat spreaders For use only on Evo Notebook N1020v and 291648 001 N1000v models For use only on Presario 1500 models 285544 001 Maintenance and Service Guide 3 11 Illustrated Parts Catalog Figure 3 2 Computer System Major Components 3 12 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer System Major Components Continued Spare Part Item Description Number 11 Processors Intel Mobile Pentium 4 2 4 GHz processor with 310306 001 SpeedStep technology P4 M 1 5 V Intel Mobile Pentium 4 2 2 GHz processor with 286753 001 SpeedStep technology P4 M Intel Mobile Pentium 4 2 0 GHz processor with 311385 001 SpeedStep technology 1 3 V Intel Mobile Pentium 4 2 0 GHz processor with 286752 001 SpeedStep technology P4 M Intel Mobile Pentium 4 1 9 GHz processor
104. t 2 combination Stand alone or docking station Stand alone Internal or external display Adjust brightness Video OK Done Internal External Press lid switch to ensure operation Adjust brightness Video OK Replace the following one at a time Test after each replacement Check for bent 1 Cable between notebook and computer display if applicable pins on cable 2 Inverter board if applicable 3 Display 4 System board Try Internal and Replace another external system display video OK board Video OK Done Done 2 16 Maintenance and Service Guide Troubleshooting Flowchart 2 7 No Video Part 2 Continued from Flowchart 2 6 No Video Part 1 Remove notebook from docking station if connected Adjust Check brightness display of external brightness monitor Go to A in Video OK Flowchart 2 6 Video OK No Video Part 1 Check that notebook is properly seated in docking station for bent pins on cable and for monitor connection Try another external monitor Internal and external video OK Video OK Go to Adjust external Flowchart 2 8 monitor display Nonfunctioning Docking Station Maintenance and Service Guide 2 17 Troubleshooting Flowchart 2 8 Nonfunctioning Docking Station if applicable Nonfunctioning docking station Reseat power cord in docking statio
105. tatements accompanying such products Nothing herein should be construed as constituting an additional warranty Maintenance and Service Guide Second Edition November 2002 First Edition July 2002 Document Part Number 279372 002 Contents 1 Product Description TA Models 5 2 ibid hee 2s be eee GE 1 2 E2 Features schists detent 4a sea ea epee ta 1 27 1 3 Clearing a Password 00000005 1 29 1 4 Power Management 00 1 30 1 5 Computer External Components 1 31 1 6 Design Overview 0 0 eee ee eee 1 41 2 Troubleshooting 2 1 Computer Setup and Diagnostics Utilities 2 1 Selecting Computer Setup or Compaq Diagnostics 0 0 0 e eee eee 2 1 Selecting from the File Menu 2 3 Selecting from the Security Menu 2 4 Selecting from the Advanced Menu 2 5 2 2 Using Compaq Diagnostics 0 2 7 Obtaining Saving or Printing Configuration Information 2 7 Obtaining Saving or Printing Diagnostic Test Information 00 0 0 e eee eee 2 8 2 3 Troubleshooting Flowcharts 2 10 Maintenance and Service Guide iii 3 Illustrated Parts Catalog 3 1 Serial Number Location 00 3 1 3 2 Computer System Major Components 3 2 3 3 Miscellaneous Plastics Hardware Kit 3 18 3 4 Miscellaneous Cable Kit
106. the top cover to the base enclosure documented in Section 5 20 Figure C 7 TM2 5 x 5 0 Screw Locations Cc 8 Maintenance and Service Guide Table C 1 Torx T8 Metric 2 5 x 5 0 Screw Continued Head 9 Color Qty Length Thread Width Silver 30 5 0mm 2 5mm 5 0mm Where used Two screws that secure the optical drive front alignment rail to the base enclosure documented in Section 5 22 Two screws that secure the optical drive rear alignment rail to the base enclosure documented in Section 5 22 Three screws that secure the system board to the base enclosure documented in Section 5 22 o A ee ee e e a e a Figure C 8 TM2 5 x 5 0 Screw Locations Maintenance and Service Guide c 9 Table C 2 Torx T8 Metric 2 5 x 8 0 Screw Head 6 Color Qty Length Thread Width Silver 11 8 0mm 25mm 4 0mm Where used One screw that secures the hard drive to the base enclosure documented in Section 5 3 Two screws that secure the LED cover to the base enclosure documented in Section 5 9 Five screws that secure the palm rest to the base enclosure documented in Section 5 14 Two screws that secure the top cover to the base enclosure documented in Section 5 20 Figure C 9 TM2 5 x 8 0 Screw Locations C 10 Maintenance and Service Guide Table C 2 Torx T8 Metric 2 5 x 8 0 Screw Continued Head 6 Color Qty Length Thread Width Silver 11 8 0mm 25mm 4 0mm
107. tripe Backlight Edge lit Character display 80 x 25 Total power 4 2 W consumption 6 6 Maintenance and Service Guide Specifications Table 6 5 Hard Drives 40 GB 30 GB 20 GB User capacity per 40 0 GB 30 0 GB 20 0 GB drive Drive height 9 5 mm 9 5 mm 9 5 mm Drive width 70 mm 70mm 70mm Interface type ATA 5 ATA 5 ATA 5 Seek times typical read including setting Single track 3ms 3ms 3ms Average 13 ms 13 ms 13 ms Full stroke 24 ms 24 ms 24 ms Logical blocks 78 140 160 58 605 120 39 070 080 Logical configuration Cylinders 16 683 16 683 16 683 Heads 16 16 16 Sectors per track 63 63 63 14 GB 1 073 741 824 bytes 3 Actual drive specifications may differ slightly Certain restrictions and exclusions apply Consult the Compaq Customer Support Center for details Maintenance and Service Guide 6 7 Specifications Table 6 5 Hard Drives Continued 40 GB 30 GB 20 GB Physical configuration Cylinders 22 784 25 800 22 784 Heads 4 2 4 Sectors per 293 to 560 398 to 731 293 to 560 track Bytes per sector 512 512 512 Buffer size 2 MB 512 KB 512 KB Disk rotational 4200 rpm 4200 rpm 4200 rpm speed Transfer rate Interface max 66 6 100 66 6 MB s Media Mb s 109 to 203 155 to 256 109 to 203 2 System capability may differ 3 Actual drive specifications may differ slightly Certain restrictions and exclusions apply Consult the Compaq Customer Support Center for det
108. uchPad notebook models 291645 001 for use only with Dual Stick notebook models 291646 001 Parts have silver finish for use with Presario 1500 models with config codes beginning with L for use only with models with a diskette drive 310692 001 for use only with models without a diskette drive 310693 001 Parts have silver finish for use with Presario 1500 models with config codes beginning with K for use only with models with a diskette drive 285533 001 for use only with models without a diskette drive 285534 001 Maintenance and Service Guide 3 9 Illustrated Parts Catalog Figure 3 2 Computer System Major Components 3 10 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer System Major Components Continued Spare Part Item Description Number 8 Diskette drives for use only with TouchPad notebook models 285539 001 for use only with Dual Stick notebook models 291647 001 TouchPad The TouchPad components for TouchPad notebook models consist of the TouchPad TouchPad bracket and TouchButton board These components are different than the corresponding components for the Dual Stick notebook models The TouchPad components for Dual Stick notebook models consist of the TouchPad TouchPad bracket TouchButton board and the pointing stick board All TouchPad components are included with the appropriate palm rest for each notebook model Refer to item 7 Palm re
109. ugs and case utility tool Maintenance and Service Guide 4 1 Removal and Replacement Preliminaries 4 2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures Q As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily CAUTION When servicing the computer ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer 4 2 Maintenance and Service Guide Removal and Replacement Preliminaries 4 3 Preventing Damage to Removable Drives Removable drives are fragile components th
110. umber 3 24 Compaq Diagnostics 2 1 2 7 components bottom 1 39 front 1 31 keyboard 1 35 left side 1 33 real panel 1 33 Maintenance and Service Guide Index 1 Index right side 1 31 top 1 37 Computer Setup Advanced Menu 2 5 File Menu 2 3 overview 2 1 Security Menu 2 4 connector cover illustrated 3 18 location 1 39 removal 5 19 connector pin assignments external monitor connector A 5 headphone jack A 6 keyboard connector A 3 microphone jack A 6 modem connector A 2 monitor connector A 5 mouse connector A 3 network connector A 1 parallel connector A 4 RJ 11 jack A 2 RJ 45 jack A 1 speaker jack A 6 S Video A 3 USB connector A 2 connectors service considerations 4 2 cursor control keys 1 36 D design overview 1 41 diagnostics configuration information 2 7 test information 2 8 digital audio button 1 38 disassembly sequence chart 5 3 diskette drive 1 34 OS loading problems 2 23 removal 5 39 spare part numbers 3 11 3 23 5 39 specifications 6 9 diskette drive cable illustrated 3 20 removal 5 40 display illustrated 3 2 removal 5 30 spare part numbers 3 3 5 30 specifications 6 4 6 5 6 6 display hinge cover illustrated 3 18 removal 5 33 display inverter board spare part number 3 3 5 30 display lid switch 1 38 display release assembly illustrated 3 18 removal 5 46 display release latch 1 32 DMA specifications 6 15 Index 2 Maintenance and
111. vice Guide B 1 Power Cord Set Requirements Country Specific Requirements 3 Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 B 2 Maintenance and Service Guide Power Cord Set Requirements 3 Conductor Power Cord Set Requirements Continued Country Accredited Agency Applicable Note Number United Kingdom SsBSE S aa United States UL 2 Notes 1 The flexible cord must be lt HAR gt Type HO5VV F 3 conductor 1 0 mm conductor size The power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where they will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A
112. with 312536 001 SpeedStep technology 1 5 V Intel Mobile Pentium 4 1 8 GHz processor with 311284 001 SpeedStep technology 1 5 V Intel Mobile Pentium 4 1 8 GHz processor with 286751 001 SpeedStep technology P4 M Intel Mobile Pentium 4 1 7 GHz processor with 311283 001 SpeedStep technology 1 75 V Intel Mobile Pentium 4 1 7 GHz processor with 285519 001 SpeedStep technology P4 M Intel Mobile Pentium 4 1 6 GHz processor with 285518 001 SpeedStep technology P4 M Intel Mobile Pentium 4 1 5 GHz processor with 285517 001 SpeedStep technology P4 M Intel Mobile Pentium 4 1 6 GHz processor P4 C 303725 001 Intel Mobile Pentium 4 1 5 GHz processor P4 C 303724 001 Intel Celeron 1 6 GHz processor 1 3 V 311625 001 Intel Celeron 1 5 GHz processor 1 3 V 301643 001 Intel Celeron 1 4 GHz processor 1 3 V 303528 001 12 Charger board 285525 001 13 Speaker assembly 285538 001 14 Fan 285543 001 Maintenance and Service Guide 3 13 Illustrated Parts Catalog Figure 3 2 Computer System Major Components 3 14 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer System Major Components Continued Spare Part Item Description Number 15 System boards do not contain memory for use only with Evo Notebook N1020v models and 311282 001 Presario 1500 models with config codes beginning with L for use only with Evo Notebook N1000v models and 285515 001 Presario 1500 m

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