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Cisco Systems CVXC6215SK9 Computer Accessories User Manual

1. Connecting to a Monitor Monitor connections can be made using the DVI digital monitor port and the proper monitor cables splitters For VGA analog monitor connections you must use the included DVI to VGA adapter For information on configuring display settings see Configuring Display Settings page 4 5 Tip If you connect a DVI monitor and a VGA monitor to the DVI port using a DVI to DVI VGA splitter the VGA monitor is the primary monitor If you connect one DVI monitor to the DVI port and a second DVI monitor to the Display Port using a Display Port to DVI adapter the Display Port monitor is the primary monitor Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 gg Chapter3 Desktop Basics W Shutting Down Restarting and Suspending Shutting Down Restarting and Suspending When you are finished using your thin client you can click Computer gt Shutdown and choose e Shutdown Shuts down and turns off your thin client e Restart Shuts down and restarts your thin client e Suspend Places the thin client in Standby mode to preserve power To exit Standby mode click the mouse Tip If the ReadyMode feature is enabled and you shut down the thin client the session ends the power button LED is put in a state of OFF and the thin client is placed in Standby mode to preserve power When you press the power button the thin client exits Standby mode and immediately
2. Product Name naii vee Platform anpe Build SLETC OS Version Uptime gt os Hardware Processor oe Processor Speed ual Total Memory a tt Free Memory errs Flash Size someon p Serial Number ateti t se saraaa BIOS BIOS version 312002 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 Chapter3 Desktop Basics W Viewing System Information wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 cuarter amp Accessing Applications with the Application Browser This chapter provides detailed information about using the Application Browser to access the applications audio and video and system features that are installed on the thin client Click More Applications in the Computer menu see Using Your Desktop page 3 2 to open the Application Browser Figure 4 1 Application Browser Application Browser Filter Applications LC euj ae Connection Manager Diagnostics pi Diagnostics Log Viewer Groups aes VKOM Applications REENE Audio amp Video Browse Qs Volume Control System Browse Firefox Web Browser System iS Display System information EA Take Screenshot 8 a This chapter includes information on e Viewing the Connection Manager page 4 2 e Performing Diagnostics page 4 2 e Viewing Diagnostic Logs page 4 3 e Configuring the Cisco VXC Manager Age
3. TightVNC Server and Viewer allows a remote administrator to configure or reset a thin client from a remote location rather than making a personal appearance at the thin client site VNC is intended primarily for support and troubleshooting purposes TightVNC Server starts automatically as a service at thin client startup if the administrator has configured it using the INI file The administrator must configure the client using INI parameters to enable VNC access You must use the same INI file configuration to enable VNC whether you are using Cisco VXC manager or TightVNC Viewer to access the thin client See INI Configuration Example for Enabling VNC page B 2 for an example configuration and see the Cisco Virtualization Experience Client 6215 INI Files Reference Guide for additional configuration details Before an administrator on a remote machine on which TightVNC Viewer is installed can access a thin client with TightVNC Server the administrator must know the following e The IP address or valid DNS name of the thin client that is to be shadowed operated monitored see Viewing System Information page 3 4 e The security password of the thin client that is to be shadowed operated monitored To shadow a thin client from a remote machine Procedure Open the New Tight VNC Connection dialog box for example from Microsoft Windows click Start gt All Programs gt TightVNC gt TightVNC Viewer Administration Guide fo
4. Client Discovery Using Cisco VXC Manager A Cisco VXC Manager is the standard tool for managing the Cisco VXC 6215 Cisco VXC Manager allows you to configure upgrade and administer your thin clients from a single interface It also allows you to specify default configurations that are common to all of the thin clients in your environment You can also use it to enable add ons which provide additional functionality in addition to the underlying firmware Cisco VXC Manager can discover the Cisco VXC 6215 devices in your network using either dynamic discovery or a manual process After Cisco VXC Manager identifies the devices in the network it stores information about them in the Cisco VXC Manager Database You can then use Cisco VXC Manager to manage the devices For the Cisco VXC 6215 the recommended discovery method uses a DHCP server In this case you must configure DHCP Option Tags 186 and 190 or 186 and 192 on your DHCP server to specify the IP address and port of the Cisco VXC Manager Web Server The Cisco VXC Manager Agent HAgent on the Cisco VXC 6215 uses this information to communicate with the Cisco VXC Manager Web Server performing check ins at boot up and at regular intervals The Hagent provides the Cisco VXC Manager with device information including device name hardware information network information and image version For detailed configuration steps for DHCP discovery see Configuring the DHCP Server for Device Dis
5. Cisco Virtualization Experience Client 6000 Series http www cisco com en US products ps 1 1976 tsd_products_support_series_home html Cisco Virtualization Experience Client Manager http www cisco com en US products ps 1 1582 tsd_products_support_series_home html wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 Preface Obtaining Documentation Obtaining Support and Security Guidelines For information on obtaining documentation obtaining support providing documentation feedback security guidelines and also recommended aliases and general Cisco documents see the monthly What s New in Cisco Product Documentation which also lists all new and revised Cisco technical documentation at http www cisco com en US docs general whatsnew whatsnew html Subscribe to the What s New in Cisco Product Documentation as a Really Simple Syndication RSS feed and set content to be delivered directly to your desktop using a reader application The RSS feeds are a free service and Cisco currently supports RSS Version 2 0 Document Conventions This document uses the following conventions amp Note Means reader take note Notes contain helpful suggestions or references to material that is not covered in the publication A Caution Means reader be careful In this situation you might do something that could result in equipment damage or loss of data Warnings use
6. 8 6 Contents W Step 1 Prepare the Root Directory and Folder Structure on the File Server A 2 Step 2 Direct the Thin Client to the Server A 3 Using DHCP A 4 Step 3 Rebooting A 5 Using TightVNC Viewer to Shadow or Monitor a Thin Client B 1 INI Configuration Example for Enabling VNC B 2 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 jg E Contents wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 Overview Preface The Cisco Virtualization Client 6215 Cisco VXC 6215 delivers superior voice and video collaboration capabilities in desktop virtualization It unifies voice video and virtual desktop in one device The Cisco VXC 6215 provides workers with secure real time access to business applications and content without compromising the collaborative user experience Cisco VXC 6215 supports the following capabilities e Combines virtual desktops with voice and video capabilities e Supports processing capabilities that use network and data center CPU resources efficiently e Supports high quality scalable voice and video delivering an optimal user experience The Cisco VXC 6215 provides support for the following hosted virtual desktop protocols e Citrix Independent Computing Architecture ICA e PC over IP PCoIP in base virtual desktop infrastructure VDI mode only e Remote Desktop Protocol RDP in base VDI mode only
7. Apply and then restart the device for the changes to take effect When you highlight the log file after the reset the Diagnostic Log Viewer displays the debug messages You can export log files to a connected USB Key or to a Remote Server as follows e USB Key Attach a USB key to the client open the Diagnostics Log Viewer and check the check boxes for the logs you want in the Log Name list In the Export To field click USB Key and then click Next to use the Export Logs dialog box e Remote Server Check the check boxes for the logs you want in the Log Name list In the Export To field click Remote Server and then click Next to use the Export Logs dialog box Note that you can export the files to a default server server from the default registry by clicking Use server from default registry or to any server by clicking Use the following server and specifying the server path in the URL field Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 jg Chapter4 Accessing Applications with the Application Browser WE Configuring the Cisco VXC Manager Agent amp Figure 4 4 Export Logs to Remote Server Dialog Box Export Logs to Remote Serve _ x Choose rver to export logs Use server from default registry Use the following server URL Username Password 312069 Note Permanent and temporary registry logs are exported by default Config
8. By default the firmware installed on the Cisco VXC 6215 client is Base VDI Firmware The Base VDI firmware supports desktop virtualization capabilities but does not provide the additional voice and video functionality required for Unified Communications To support Unified Communications you must purchase and install the Voice and Video Firmware Add on For more information see the Deployment Guide for Voice and Video Firmware for Cisco Virtualization Experience Client 6215 The following table describes the virtual desktop protocol releases that support Base VDI Firmware only and those that support Base VDI Firmware with the Voice and Video Firmware Add on Firmware Supported Virtual Desktop Application Releases Base VDI Firmware only e Citrix ICA Agent 12 with browser plug in e Citrix XenDesktop 4 0 5 0 and 5 5 e VMware View Agent 4 6 which supports PCoIP or RDP 7 connections to VMware View Connection Server 4 6 and 5 0 Base VDI Firmware with Voice e Citrix ICA Agent 12 with browser plug in and Video Firmware eden e Citrix XenDesktop 4 0 5 0 and 5 5 Release 4 0 and 5 0 require the latestVDA 5 5 plugin Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 Preface amp Note Audience This document describes Base VDI firmware functionality only For information on Voice and Video Firmware see the Deployment Guide for Voice and Video Firmware for Cisco Virt
9. Device Updates Using Default Device Configuration 2 12 Configuring Default Device Configuration Preferences Procedure for First Time Default Device Configuration Procedure for Existing Default Device Configuration 2 12 2 13 2 13 Schedule Device Updates Using the Drag and Drop Method 2 14 Optional Voice and Video Firmware Add On 2 15 Register a Package to Enable a Cisco Add On 2 15 Update the Cisco VXC 6215 Base VDI Firmware 2 16 Configure Multimedia Redirection with a Proxy Server Additional INI file examples 2 19 Enable VNC using an INI file 2 19 Time settings 2 19 Display and Keyboard settings 2 19 CHAPTER 3 Desktop Basics 3 1 LoggingIn 3 1 Using Your Desktop 3 2 Desktop Keyboard Shortcuts 3 3 Connecting toa Monitor 3 3 Shutting Down Restarting and Suspending 3 4 Viewing System Information 3 4 CHAPTER 4 Accessing Applications with the Application Browser Viewing the Connection Manager 4 2 Performing Diagnostics 4 2 Viewing Diagnostic Logs 4 3 Configuring the Cisco VXC Manager Agent 4 4 Configuring Volume Control Settings 4 5 Opening a Firefox Web Browser Session 4 5 Configuring Display Settings 4 5 Viewing System Information 4 6 Taking Screenshots 4 6 appendix A Central Configuration Using File Server A 1 How INI Files Are Employed A 1 How to Set Up Central Configuration Using a File Server 2 17 4 1 A 2 wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release
10. Package for the wlx ini File page 2 10 INI File Examples Firefox Browser Configuration Example The following is a simple INI file that you can use to test the Cisco VXC Manager client update process After the package process is successful using this file the client will load the INI file and launch the Firefox browser with cisco com as the home page Example CONNECT BROWSER Description Cisco Home Page URL http www cisco com Resolution FullScreen Mode Normal autoconnect yes LocalCopy yes wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 Chapter2 Cisco VXC Manager Configuration Quick Reference Create a wix ini File for Client Configuration W XenDesktop INI Configuration Example A To create XenDesktop server connections use the Mozilla Firefox Connect options to specify the URL of the XenDesktop server to which users must connect When the server URL is specified in the INI configuration Firefox opens to this URL and the user can enter their credentials to initiate the connection to the HVD Example CONNECT BROWSER Description Windows Desktop URL http xd company com Reconnect yes ReconnectSeconds 5 AutoConnect yes mode kiosk Caution In the above example replace xd company com with the URL of your XenDesktop server With the optional Autoconnect yes parameter specified in the preceding example the browser connects
11. You can also click the Log History tab to view the status of the most recent package pushed to the device Procedure for Existing Default Device Configuration Perform this procedure when you want to specify an existing image package as the default image for client upgrades Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 gg Chapter2 Cisco VXC Manager Configuration Quick Reference HI Schedule Device Updates Using the Drag and Drop Method Step 1 Step 2 Step 3 Step 4 Procedure In the tree pane of the Administrator Console expand Configuration Manager and click Default Device Configuration Right click SUSE Linux and choose Properties In the Software Packages field choose the package to upgrade to Click Finish After a DDC has been configured for Cisco VXC 6215 clients the clients are updated to the selected package configuration automatically either at their regularly scheduled checkin time or according to the update time set in the Device Manager DDC preferences in Configuration Manager You can also right click the Cisco VXC 6215 you want to upgrade and choose Reboot to perform a manual upgrade Schedule Device Updates Using the Drag and Drop Method Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 As an alternative to Default Device Configuration you can use the drag and drop method to schedule a registered Cisco VXC Manager package to be distributed
12. e user ini View the user ini file as copied to the thin client amp Note The Cisco VXC 6215 does not support the user ini file Figure 4 2 Diagnostics Dialog Box e Diagnostics Ping Trace Route Temporary Settings Permanent Settings wlx ini wnos ini user ini Diagnostics as superuser Destination localhost Ping O IPv6 312067 wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 Chapter4 Accessing Applications with the Application Browser Viewing Diagnostic Logs W Viewing Diagnostic Logs Click Diagnostics Log Viewer in the Application Browser to open the Diagnostics Log Viewer dialog box The Diagnostic Log Viewer allows you to display and export log files to a USB key or to a remote server Figure 4 3 Diagnostic Log Viewer Diagnostics Log Viewer as superuser pD Diagnostics Log Viewer C More Logs Log Name hagent log O wpa_supplicant log Network Manager INI v GConf gconf product defaults gconf wyse defaults gconf wlx defaults go gconf user ini Oo v Xorg Xorg 0 log E a Export to Remote Server Next 3 q To highlight a log file click the name of the log file in the Log Name list The Diagnostic Log Viewer then displays messages related to the log file To include debug messages in the displayed list check the More Logs check box click
13. login screen initially appears and after approximately 10 to 15 seconds the thin client automatically logs the user into the thin client using thinuser thinuser as the default username and password A Caution For proper operation of the Cisco VXC 6215 the Autologin add on must always be enabled and running on the thin client the default configuration Do not remove or disable the Autologin add on as this is an unsupported configuration Operation with the Autologin add on enabled is the only supported mode of operation If you do remove the Autologin add on you must reinstall it by reinstalling the latest Base VDI Firmware Release available on cisco com CiscoConfig The CiscoConfig add on ciscoconfig 1 0 2 sletc11sp1 rpm provides additional functionality to the user beyond that provided by the Autologin add on With the CiscoConfig add on the Cisco VXC 6215 provides access to additional applications including system information display settings Cisco VXC Manager settings and the Firefox browser through the Application Browser Computer gt More Applications A Caution As the CiscoConfig add on is required for proper functioning of the Autologin add on the CiscoConfig add on must always be enabled and running on the thin client the default configuration If you do remove the CiscoConfig add on you must reinstall it by reinstalling the latest Base VDI Firmware Release available on cisco com Administration Guid
14. prompts the user with the login dialog box For more information on ReadyMode see Cisco Virtualization Experience Client 6215 INI Files Reference Guide Viewing System Information Click More Applications in the Computer menu see Using Your Desktop page 3 2 to open the Application Browser Click the System Information icon to open the System Information dialog box Use this dialog box to view Identity Network System Log and Copyright information e Identity tab Displays identity information such as Website Current User Terminal Name Product Name Platform Build SLETC OS Version Uptime Processor Processor Speed Total Memory Free Memory Flash Size Serial Number and BIOS version e Network tab Displays network information such as Network Device MAC Address Network Speed MTU IP Address IPv6 Address Netmask Gateway Domain Primary DNS Secondary DNS DHCP Server Lease and Elapsed e System Log tab Displays the System Log information including various messages generated during the operation of the thin client e Copyright tab Displays the software copyright and patent notices Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 Chapter3 Desktop Basics Viewing System Information Hi Figure 3 2 System Information dialog box Q System Information X Network System Log Copyright System Website Current User Terminal Name saame
15. the Drag and Drop method see Schedule Device Updates Using Default Device Configuration page 2 12 and Schedule Device Updates Using the Drag and Drop Method page 2 14 Additional INI file examples Enable VNC using an INI file Time settings Example Disable Vnc no VNCAuthTypes none VNCPrompt no Example Timeserver yourntpserver com Timeformat 24 hour format TimeZone US Eastern ManualOverride 1 Display and Keyboard settings Example DisplaySettings MON 1 rotate normal 1440x900 DesktopTaskBar left AutoHide yes Keyboard layouts us Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 gg Chapter2 Cisco VXC Manager Configuration Quick Reference W Configure Multimedia Redirection with a Proxy Server Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 CHAPTER Desktop Basics This chapter provides information to help you quickly get started using your thin client It describes basic thin client functions and provides instructions for setting up the thin client for you and your users It includes e Logging In page 3 1 e Using Your Desktop page 3 2 e Connecting to a Monitor page 3 3 e Shutting Down Restarting and Suspending page 3 4 e Viewing System Information page 3 4 Tip Logging In amp Cisco thin clients are designed to be centrally managed and configured using Cisco VXC Manager and INI fi
16. the following convention A Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device Statement 1071 SAVE THESE INSTRUCTIONS Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 gg Preface Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 CHAPTER 1 Central Configuration Using Cisco VXC Manager This chapter provides information to help you manage your thin clients It describes basic thin client management functions and provides information about setting up the thin client for your users Cisco thin clients are designed to be centrally managed and configured using INI files and the Cisco VXC Manager Cisco VXC Manager allows you to automatically push updates and any desired default configuration to all supported thin clients in your environment This chapter includes e Cisco VXC Manager page 1 1 e INI Files page 1 1 e Cisco VXC 6215 Add Ons page 1 2 e High Level Administration Steps page 1 3 e Recognizing USB Devices with Citrix XenDesktop page 1 5
17. the same machine wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 Chapter 2 Cisco VXC Manager Configuration Quick Reference Client Discovery Using Cisco VXC Manager W To configure the Cisco VXC Manager server IP address and port option values on a Windows DHCP server Procedure Step 1 Open the DHCP management wizard choose the DHCP server to be configured right click the server name and choose Set Predefined Options to open the Select Predefined Options and Values window Figure 2 1 DHCP Window 8 DHCP Bei Es File Action View Help e Amx eng elo DHCP vxc manager 10 4 45 186 o EOE r ene Server stas Description c Scope 10 20 4__ Display Statistics 0 0 VXC M Active VXC Manager BB Address Pe eae G Address Le we ea Reservatio oy cial GB Scope Opti New Multicast Scope 33 Server Options Backup Restore Reconcile All Scopes Define User Classes Define Vendor Classes Set Predefined Opti All Tasks View Delete Refresh Export List Properties Help KI HS Add remove or change options from the predefined list 3 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 E Chapter2 Cisco VXC Manager Configuration Quick Reference WE Client Discovery Using Cisco VXC Manager Figure
18. to the specified URL when the client boots up In addition the optional Reconnect yes and ReconnectSeconds 5 parameters specify to reconnect a disconnected connection after 5 seconds Finally the optional mode kiosk parameter specifies to operate in kiosk mode in which Firefox operates in full screen mode with no access to the address bar VMware View INI Configuration Example A The following is an example configuration for a VMware View connection Example CONNECT VMWARE_VIEWCLIENT Description VMview Host 192 168 0 2 DomainName DN Username Administrator Password Password DesktopSize 800x600 Ping yes LocalCopy yes Caution In the above example replace 192 168 0 2 with the IP address of your VMware View server RDP INI Configuration Example The following is an example configuration for an RDP connection Example CONNECT RDP Host x x x x Description RDP_Server Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 gg Chapter2 Cisco VXC Manager Configuration Quick Reference W Create a Cisco VXC Manager Package for the wix ini File AutoConnect yes Colors 16m Username Administrator Password Password Domainname DN Resolution 800x600 Reconnect no Drives J disk Drives k floppy Sound off LocalCopy Yes A Caution In the above example replace x x x x with the IP address of your RDP server Create a Cis
19. 2 2 Select Predefined Options and Values 8 DHCP ol x File Action View Help e Amx enre ua fq Predefined Options and Yalues 2 x oxo Class Global Name PO Data type fete OS Amy Code poo Description O Step2 On the Predefined Options and Values screen click the Add button The Option Type window appears Step3 In the Option Type window enter the required information e Name Cisco VXC Manager Server e Code 186 e Data Type IP Address e Description optional Enter desired information or nothing i Staus Description Option class DHCP Standard Options 7 ak Active Option name ooz Time Offset x Add Edit Delete Description uct offset in seconds picts Option Type 121 x Long VXC Manager wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 Chapter 2 Cisco VXC Manager Configuration Quick Reference Step 4 Step 5 Step 6 Step 7 Client Discovery Using Cisco VXC Manager Figure 2 3 Option Type Server IP 8 DHCP ol x File Action Yiew Help e Amx en elo Predefined Options and vaues RTE i Option class DHCP Standard Options xz Option name 002 Time Offset S SC S YS Add Edit Delete Description uct offset in seconds status Description Active VC Manager pas
20. 4 Accessing Applications with the Application Browser W Viewing System Information Figure 4 7 Display Preferences Dialog Box Display Preferences Drag the monitors to set their place Monitor Princeton 17 Resolution 1024 x 768 Princeton 17 Refresh rate 60 Hz Rotation Normal Detect Monitors Panel icon Show displays in panel lt f Apply X Close 312004 Viewing System Information Click System Information in the Application Browser to open the System Information dialog box See Viewing System Information page 4 6 for details Taking Screenshots Click Take Screenshot in the Application Browser to open the Take Screenshot dialog box Use this dialog box to set screenshot preferences and effects for example entire desktop with pointer current window with a border or a selected area After setting your preferences click Take Screenshot to take the screenshot and open the Save Screenshot dialog box allowing you to name and save the file Figure 4 8 Take Screenshot Dialog Box Take Screenshot a Grab the whale deakiog io Grab the current window Select area to grab Grab after a delay of 0 seconds Effects O Include pointer Gel cancel Take Screenshot 312072 wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 Central Configuration Using File Server This appendix contains information a
21. Afiafi CISCO Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 September 5 2012 Americas Headquarters Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California Berkeley UCB as part of UCB s public domain version of the UNIX operating system All rights reserved Copyright 1981 Regents of the University of California NOTWITHSTANDING ANY OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS CISCO AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDI
22. Device Configuration page 2 13 Configuring Default Device Configuration Preferences Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step7 Step 8 Before you create a Default Device Configuration ensure to configure the DDC preferences as follows Procedure In the tree pane of the Administrator Console choose Configuration Manager gt Preferences In the details pane double click Device Manager Preferences In the tree pane of the Preferences dialog box click DDC Under Default Device Configuration check the Enable Default Device Configuration box Under Time to Schedule DDC Reconciliation click Upon Checkin In the tree pane of the Preferences dialog box click Scheduling Under Imaging Option click Merlin Click OK wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 Chapter2 Cisco VXC Manager Configuration Quick Reference Schedule Device Updates Using Default Device Configuration W Procedure for First Time Default Device Configuration Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step7 Step 8 Step 9 Step 10 Step 11 Perform this procedure each time you create a new image package that you want to specify as the default image for client upgrades Procedure Determine whether a Default Device Configuration already exists a In the tree pane of the Administrator Console expand Configuration Manager and click Default Device Configuration b Ifa defa
23. E_Pxe NO Script RP lt regroot gt EX echo export http_proxy http lt proxy server com 443 gt gt gt etc bash bashrc local EX echo export HTTP_PROXY http lt proxy server com 443 gt gt gt etc bash bashrc local EX echo export https_proxy http lt proxy server com 443 gt gt gt etc bash bashrc local EX echo export HTTPS _PROXY http lt proxy server com 443 gt gt gt etc bash bashrc local EX echo export ftp_proxy http lt proxy server com 443 gt gt gt etc bash bashrc local EX echo export FTP_PROXY http lt proxy server com 443 gt gt gt etc bash bashrc local EX echo export all_proxy http lt proxy server com 443 gt gt gt etc bash bashrc local EX echo export all_proxy http lt proxy server com 443 gt gt gt etc bash bashrc local EX echo export no_proxy lt local domain com gt gt gt etc bash bashrc local EX echo export NO_PROXY lt local domain com gt gt gt etc bash bashrc local RB RB Where e You must replace lt proxy server com 443 gt with the address and port of the proxy server for the specified protocols e You must replace lt 1ocal domain com gt with your local domain name to be added to the proxy bypass list For example EX echo export no_proxy cisco com gt gt etc bash bashrc local e You must ensure the Number segment has the exact same value as the RSP file name Also in the 6215Configs folder crea
24. NG WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and or its affiliates in the U S and other countries To view a list of Cisco trademarks go to this URL www cisco com go trademarks Third party trademarks mentioned are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 1110R Any Internet Protocol IP addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers Any examples command display output network topology diagrams and other figures included in the document are shown for illustrative purposes only Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 2012 Cisco Systems Inc All rights reserved CONTENTS Preface vii Overview vii Aud
25. O 249 Classless Static Routes Destination 33 Server Options r Data entry IP address 10 20 30 94 wje 5 3 Step 8 From the DHCP management wizard choose Scope Options from the target DHCP Server Scope as shown in Figure 2 5 right click and choose Configure Options In the list of Available Options check option number 186 Manager server and enter the IP address of the Cisco VXC In the list of Available Options check option number 190 and enter the port number at which your Cisco VXC Manager server listens for secure communication In the list of Available Options check option number 192 and enter the port number at which your Cisco VXC Manager server listens Port 80 is shown in Figure 2 6 wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 Chapter2 Cisco VXC Manager Configuration Quick Reference Client Discovery Using Cisco VXC Manager W Figure 2 6 DHCP Scope Options Cisco VXC Manager Server Port DHCP O x File Action View Help e emare DHCP E vxc manager 10 4 45 186 Scope 10 20 30 0 VxC M E Address Pool 9 Address Leases Reservations gl Scope Options 33 Server Options Scope Options 2 x Advanced Available Options 186 Cisco VXC Manager Server VXC Manag O 190 Cisco VXC Manager Server Secure Port Cisco VXC b 192 Cisco VXC Manager Se
26. Option Type x Long oxo Class Global Name Cisco VXC Manager Server Data type fir Address 7 I Aray Code 186 Description xc Manager IP 4 gt 3 ap a Click OK Repeat Steps 2 and 3 for the Cisco VXC Manager Server port with these changes e Name Cisco VXC Manager Server Secure Port e Code 190 e Data Type Word Repeat Steps 2 and 3 for the Cisco VXC Manager Server port with these changes e Name Cisco VXC Manager Server Port e Code 192 e Data Type Byte or Word Figure 2 4 Option Type Cisco VXC Manager Server Port Class Global Name Cisco VXC Manager Server Pot Data type Be x I Aray Code 192 Description VXC Manager Server Port Numbed oms Click OK Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 E Chapter 2 Cisco VXC Manager Configuration Quick Reference WE Client Discovery Using Cisco VXC Manager Figure 2 5 DHCP Scope Options Cisco VXC Manager Server 8 DHCP oxi File Action Yiew Hel 2P Scope Options 2 xi e Amare General Advanced DHCP s pen 7 c Available Options Description Class fap Adress P 4 186 Cisco VXC Manager Server VXC Manag None Address baases 01190 Cisco VC Manager Server Secure Port Cisco VXC b Reservations O 192 Cisco VXC Manager Server Port VXC Manag a Scope Options
27. ails To successfully re apply the newer image DDC DDC_10 to the thin client after a downgrade you must first rename the newer image DDC using Cisco VXC Manager for example to DDC_10a Configure Multimedia Redirection with a Proxy Server Step 1 When you enable Multimedia redirection to allow the thin client to fetch audio and video media directly if you have an internal proxy server running on your network you must configure the thin client with the address of your proxy server to allow the thin client to access the external media To configure the proxy server you must push an RSP file to the clients using Cisco VXC Manager in accordance with the following procedure Note that you must also specify the internal domain for which no redirection is required Procedure Create a folder to contain the client configurations for example 6215Configs Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 gg Chapter2 Cisco VXC Manager Configuration Quick Reference W Configure Multimedia Redirection with a Proxy Server Step 2 Step 3 Step 4 Step 5 Step 6 Step7 Step 8 Step 9 Step 10 In the 6215Configs folder create an RSP file for example ProxyConfig rsp with the following content to create the RSP file enter the required content in a text editor and then save the file with a rsp extension Version Number ProxyConfig OS SLX Category Other Packages US
28. as an update to your clients Procedure In the tree pane of the Administrator Console expand Package Manager and click the folder that contains the package you have registered so that it appears in the details pane Expand Device Manager to display the folder or View containing the devices that you want to update Click and drag the package from the details pane and drop it onto the folder containing the target devices In the Package Distribution Wizard that appears choose the devices you want to receive the Cisco VXC Manager package and click the arrow to move them to the Selected Devices list use Ctrl click or Shift click to choose multiple devices and then click Next Depending on whether or not any of the devices you selected are serviced by a Remote Repository for example the Cisco VXC Manager package with the update is contained in a Remote Repository complete one of the following e Ifno the wizard prompts you to choose when the update should occur Choose the time and date for the update click Next and then continue with Step 6 e If yes and you have set up your preferences to synchronize Remote Repositories the wizard prompts you for the synchronization information Enter the information click Next and then continue with step 6 When prompted to create the updates click Next After the wizard notifies you that the updates have been created click Finish To push the updated package to the clients right click
29. bout configuring thin clients using a central file server as an alternative to Cisco VXC Manager Cisco VXC Manager is the standard tool for central management As an alternative method for thin client management you can configure a local file server from which the thin clients can obtain INI files for their configuration A Caution Central configuration using a file server provides fewer capabilities for hands on client management and is therefore recommended only in test environments or for troubleshooting Cisco VXC Manager is the standard tool for thin client management For information about configuring thin clients using Cisco VXC Manager see Central Configuration Using Cisco VXC Manager page 1 1 and the Administration Guide for Cisco Virtualization Experience Client Manager This appendix includes e How INI Files Are Employed page A 1 e How to Set Up Central Configuration Using a File Server page A 2 For detailed information on constructing and using INI files see the Cisco Virtualization Experience Client 6215 INI Files Reference Guide How INI Files Are Employed INI files created and maintained by the network administrator determine how the thin client is configured and updated The thin client accesses INI files from the server during the initialization process Typically INI files are accessed through FTP HTTP or HTTPS if no protocol is specified the default is anonymous FTP INI files are employed as fol
30. cessing the server e MAC ini This file is used for device specific configuration It is stored in the same directory as the wlx ini file If the thin client locates this INI file on the server the thin client uses the MAC ini file for its configuration rather than the wlx ini file In this case the thin client does not access the wlx ini file unless you specify the include wlx ini parameter in the MAC ini file When a thin client is initialized it accesses the global wlx ini file or MAC ini file if present For detailed information on constructing and using INI files with the Cisco VXC 6215 see Cisco Virtualization Experience Client 6215 INI Files Reference Guide Cisco VXC 6215 Add Ons The Cisco VXC 6215 firmware includes default add ons that provide increased security for the thin client and minimize the exposure of the SUSE Linux base operating system to users while still providing users with useful functionality Add ons are feature specific software components that provide additional customized functionality on the Cisco VXC 6215 thin clients without affecting the underlying operating system files The Cisco add on applications that are bundled by default on the Cisco VXC 6215 include the following Autologin The Autologin autologin 1 0 2 sletc11sp1 rpm add on allows the Cisco VXC 6215 to boot with the thin user credentials without requiring the user to provide the credentials After the thin client boots up the
31. co VXC Manager Package for the wix ini File To push a wlx ini file to your clients you must first create a Cisco VXC Manager package which you can then schedule for distribution to your devices A Caution Do not modify INI files directly on the Cisco VXC 6215 as doing so can cause configuration issues and operational errors Only use Cisco VXC Manager to push the INI files to the clients Required Folder Structure with Cisco VXC Manager With Cisco VXC Manager you must create and register specific packages to push upgrades and configurations to your clients Cisco VXC Manager packages are structured relative to the location of an RSP file To register the package with Cisco VXC Manager the package must contain a unique RSP file and at the same folder level a folder with the same name as the RSP filename This folder serves as the root folder for the remaining configuration files in the package For example assuming lt packagename gt rsp is the RSP file the folder structure required to register the package is as follows lt packagename gt rsp lt packagename gt wlx lt packagename gt wlx bitmap lt packagename gt wlx certs lt packagename gt addons You can create this structure in any location on your Cisco VXC Manager server as long as the placement of the folders relative to the RSP file remains the same amp Note If a folder does not contain a required file for the package the folder can be omit
32. covery page 2 2 Caution For proper operation of the thin clients you must specify a value either for DHCP Option 15 Domain Name or for DHCP Option 6 Domain Server in the DHCP server configuration If you do not specify a standard domain name for DHCP Option 15 and you do not specify a standard domain server for DHCP Option 6 you must specify none for DHCP Option 15 This configuration is necessary whether or not you are using DHCP to direct the thin clients to the central server For information about additional discovery methods with Cisco VXC Manager see Administration Guide for Cisco Virtualization Experience Client Manager Configuring the DHCP Server for Device Discovery P To allow Cisco VXC Manager to discover the Cisco VXC 6215 devices configure the following option tag values on your DHCP server e Option tag 186 IP address of your Cisco VXC Manager server for example 192 168 1 10 The value should be in 4 byte IP address format e Option tag 190 Secure port number to which Cisco VXC Manager server listens for example port 443 The value should be in word format value 0x01bb or 2 byte array format value 0x01 Oxbb e Option tag 192 Non secure port number to which Cisco VXC Manager server listens for example 80 The value should be in either word format value 0x0050 or 2 byte array format value 0x00 0x50 Tip Do not run the Cisco VXC Manager server and the DHCP server on
33. e Monitor Resolution Configuration page 1 7 Cisco VXC Manager INI Files Cisco VXC Manager is the standard tool used to push and schedule INI configuration updates to your thin clients Cisco VXC Manager allows you to configure upgrade and administer your clients from a single interface Cisco VXC Manager also allows you to specify default configurations that are common to all of the thin clients in your environment It also allows you to enable or disable add ons which can provide additional functionality in addition to the underlying firmware For detailed information about using Cisco VXC Manager see Administration Guide for Cisco Virtualization Experience Client Manager INI files are plain text files that you can use to centrally manage and configure your thin clients on a global level For example you can use INI files to configure and save information about connection settings display options and printer options The INI files are maintained on a central server FTP HTTP or HTTPS and the thin client accesses the INI files from the server during the initialization process Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 Chapter1 Central Configuration Using Cisco VXC Manager E Cisco VXC 6215 Add Ons INI files are employed as follows e wlx ini This is the global INI file One wlx ini file is available to all users It contains global parameters for all thin clients ac
34. e a shutdown option the system automatically shuts down after 60 seconds e Calendar Lists the day of the week date and time You can click the calendar to open a calendar window wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 Chapter3 Desktop Basics Connecting to a Monitor W Desktop Keyboard Shortcuts Depending on the type of application window you are using full screen standard or seamless you can use shortcut keys see Table 3 1 to manage windows Table 3 1 Window Related Shortcut Keys Window Action Press Maximize window Alt F10 Minimize window Alt F9 Restore maximized window to previous size Alt F5 Move focus to next window Alt Esc Move focus to previous window Alt Shift Esc Switch windows using a dialog box Alt DownArrow Switch panel focus Alt Ctrl Shift DownArrow Show the window menu Alt Space you can also right click the window title bar or border or click the window icon Minimize maximize all windows Alt Ctrl DownArrow Move window with arrow keys Alt F7 and press an arrow key Resize window Alt F8 and press an arrow key Show desktop panel Alt F1 Close the window Alt F4 Tip The shortcut keys AlttDownArrow allows you to switch windows using a dialog box and Alt Ctrl DownArrow minimizes or maximizes all windows are useful for navigating multiple remote sessions without having to log out
35. e for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 Chapter1 Central Configuration Using Cisco VXC Manager High Level Administration Steps W Ssh_opt The Cisco VXC 6215 can support remote connections to the thin client using SSH To provide increased security the ssh_opt add on ssh_opt 1 0 1 0 sletc11sp1 rpm disables SSH functionality by default Note To enable the SSH functionality on the Cisco VXC 6215 devices using Cisco VXC Manager in the Device Manager right click the device and choose Execute Command In the Execute Command dialog box type etc init d sshd start to enable the SSH functionality If the SshOpt add on is installed on the Cisco VXC device then the SshOpt add on sets the OpenSSH idle timeout to 30 minutes and the maximum timeout to 60 minutes These default SSH idle timeout values cannot be modified You can use the Cisco VXC Manager to enable and disable add ons on your thin client For more information see Administration Guide for Cisco Virtualization Experience Client Manager Optional Voice and Video Firmware Add on To support Unified Communications on the Cisco VXC 6215 you can purchase and install the Voice and Video Firmware Add on The optional Voice and Video Firmware add on provides Unified Communications functionality for Cisco UC Integration for Microsoft Lync and Cisco Unified Personal Communicator With the Voice and Video Firmware add on users in a virtual environmen
36. ed wlx ini file do not modify the existing parameters but add any additional INI configurations you require If you have existing INI configurations on your clients you must copy and paste these parameters into the wlx ini that you push with the add on otherwise the clients will lose the pre existing configurations Register the image package a In the tree pane of the Administrator Console expand Package Manager b In the details pane right click Other Packages and choose New gt Package c Choose Register a Package from a Script file RSP and click Next d Click Browse and choose the RSP file that is contained in the unzipped image files and click Open e Click Next to display the Package Wizard summary f Click Next to see the Package Registration Progress screen g Click Next to create the package h After the package is created and registered click Finish Configure the DDC preferences Configuring Default Device Configuration Preferences page 2 12 To upgrade the Cisco VXC 6215 you can use Default Device Configuration or use the Drag and Drop method see Schedule Device Updates Using Default Device Configuration page 2 12 and Schedule Device Updates Using the Drag and Drop Method page 2 14 amp Note If you downgrade a Cisco VXC 6215 thin client from a newer Image DDC for example DDC_10 to any older Image DDC for example DDC_09 and then try to re apply the newer image DDC to the client the operation f
37. elease 8 6 Hl Chapter3 Desktop Basics W Using Your Desktop The following sections describe the available options on the thin client desktop that allow manual configuration of certain options Although manual configuration is possible Cisco highly recommends that you use central configuration to automatically push updates and any desired default configuration to all supported thin clients in your environment see Administration Guide for Cisco Virtualization Experience Client Manager Using Your Desktop The desktop provides various applications and tools for use Figure 3 1 Desktop Use the following guidelines e Computer button Displays the Computer menu containing frequently used programs and common system areas Connection Manager Opens the Connection Manager Use the Connection Manager to view connections on the thin client More Applications Opens the Application Browser Use the Application Browser to use and manage applications on the thin client see Accessing Applications with the Application Browser page 4 1 Logout Opens the Log Out dialog box click Log Out to end your session but continue to run the thin client Shutdown Opens the Shutdown dialog box where you can shut down your thin client restart your thin client or put your thin client in Standby mode See Shutting Down Restarting and Suspending page 3 4 amp Note If you open the Shutdown dialog box and do not choos
38. equired to access the client and without prompting the user to accept VNC shadowing before the shadowing starts For details about using INI files see Cisco Virtualization Experience Client 6215 INI Files Reference Guide wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6
39. ience viii Organization viii Related Documentation viii Obtaining Documentation Obtaining Support and Security Guidelines ix Document Conventions ix CHAPTER 1 Central Configuration Using Cisco VXC Manager 1 1 Cisco VXC Manager 1 1 INI Files 1 1 Cisco VXC 6215 Add Ons 1 2 Optional Voice and Video Firmware Add on 1 3 Disabled Power Management Settings with Voice and Video Firmware Add on 1 3 High Level Administration Steps 1 3 Cisco VXC 6215 Deployment with a Cisco Virtual Office Router 1 4 Recognizing USB Devices with Citrix XenDesktop 1 5 Common Guidelines for XenDesktop 4 0 5 0 and 5 5 1 5 Recognizing USB Cameras with Citrix XenDesktop 1 5 Guidelines for HDX Plug n Play with XenDesktop 4 0 1 6 Guidelines for HDX Plug n Play with XenDesktop 5 0 and 5 5 1 6 Guidelines for HDX RealTime Webcam for XenDesktop 5 0 and 5 5 1 7 Monitor Resolution Configuration 1 7 CHAPTER 2 Cisco VXC Manager Configuration Quick Reference 2 1 Client Discovery Using Cisco VXC Manager 2 2 Configuring the DHCP Server for Device Discovery 2 2 Create a wlx ini File for Client Configuration 2 8 INI File Examples 2 8 Firefox Browser Configuration Example 2 8 XenDesktop INI Configuration Example 2 9 VMware View INI Configuration Example 2 9 RDP INI Configuration Example 2 9 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 E Contents Create a Cisco VXC Manager Package for the wix ini File 2 10 Schedule
40. ig set update mode both EX usr sbin thinclient config set force image update no EX sync EX sleep 2 RB RB Note Step 3 Step 4 Step 5 Step 6 Step7 Step 8 This RSP script is provided as an example you may need to reconfigure the parameters depending on your environment See the Administration Guide for Cisco Virtualization Experience Client Manager for details about configuring RSP files where the Number segment must have the exact same value as the RSP file name Also in the 6215Configs folder create a subfolder using the same name as the RSP file name for example SLE1 In the SLE folder create a subfolder named wlx In the wlx folder copy the wlx ini that contains the required configuration For example e Location and name of the rsp file C VXC M 6215Configs SLE1 rsp e Location and name of the wlx directory C VXC M 6215Configs SLE1 wlx e Location and name of wlx ini file in the wlx directory C WXC M 6215Configs SLE1 wlx wlx ini In the tree pane of the Administrator Console expand Package Manager In the details pane right click Other Packages and choose New gt Package Choose Register a Package from a Script file RSP and click Next Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 gg Chapter2 Cisco VXC Manager Configuration Quick Reference HZ Schedule Device Updates Using Default Device Configuration Step 9 Ste
41. ime See XenDesktop documentation for details e Remove any ICAAIllowUSB parameter configuration from the INI file for the thin client Optionally you can also include the following parameter in the INI file ICADenyUSB all Monitor Resolution Configuration For most monitors the thin client automatically obtains the correct resolution to display from the monitor itself For monitors that do not fully support the VESA standards generally older models the thin client may not be able to display the monitor resolution correctly resulting in a black screen The workaround for this issue is to push an INI file containing the correct display settings to the thin client using Cisco VXC Manager or the FTP file server The following is an example configuration using the DisplaySettings INI parameter to specify the resolution for monitor 1 to be 1024 x 768 with no rotation DisplaySettings MON1 rotate normal 1024x768 For more information about configuring this INI parameter see Cisco Virtualization Experience Client 6215 INI Files Reference Guide Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 gg Chapter1 Central Configuration Using Cisco VXC Manager HZ Monitor Resolution Configuration wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 amp CHAPTER Cisco VXC Manager Configuration Quick Reference This chapter provides a
42. k Computer gt Shutdown and choose Restart amp Note To reboot the client use the Restart option to ensure the client performs a full boot sequence This step is especially important when you are upgrading client firmware or configurations otherwise the upgrades may not take effect After you reboot or start the thin client the thin client searches in the defined root path for the latest available image and updates if necessary Additionally it checks the directory file in the add ons folder to determine whether any updates for installed add ons are defined Add ons that exist in the add ons folder but are not listed in the directory file are ignored during update check in Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 jg Appendix A Central Configuration Using File Server HZ How to Set Up Central Configuration Using a File Server wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 Step 1 FE APPENDIX B Using TightVNC Viewer to Shadow or Monitor a Thin Client TightVNC Server is installed locally on the thin client It allows administrators to shadow operate monitor a thin client from a remote machine on which TightVNC Viewer is installed TightVNC Viewer is available from the TightVNC website and must be installed on the remote shadowing machine before use it is also included as a component of Cisco VXC Manager software
43. lay technology the USB camera is detached from the Cisco VXC 6215 and virtually attached to the XenDesktop session All the native functionalities of the USB camera are available in the XenDesktop session Both HDX RealTime Webcam and HDX Plug n Play are supported with Base VDI only firmware and with the Voice and Video Firmware Add on However HDX RealTime Webcam is the recommended option as it is a more scalable and robust solution amp Note HDX Plug n Play is available in XenDesktop 4 0 5 0 and 5 5 but HDX RealTime Webcam is only available in Release 5 0 and later For additional details see XenDesktop documentation Guidelines for HDX Plug n Play with XenDesktop 4 0 To use HDX Plug n Play for USB camera operation with XenDesktop 4 0 see the following guidelines e To allow the client to recognize any USB device configure the XenDesktop policies to allow USB redirection See XenDesktop documentation for details e In addition include the ICAAllowUSB parameter in the INI file for the client specifying the VID PID combination for the specific devices to be recognized For example to recognize the Logitech Quickcam Pro 9000 VID 046d PID 0809 and the Microsoft LifeCam Cinema VID 045e PID 075d include the following in the INI file ICAA11lowUSB vid 046d pid 0809 vid 045e pid 075d Guidelines for HDX Plug n Play with XenDesktop 5 0 and 5 5 To use HDX Plug n Play for USB camera operation with XenDesktop 5 0 a
44. les You can use Cisco VXC Manager to automatically push updates and any desired default configuration to all supported thin clients in your environment For more information see Central Configuration Using Cisco VXC Manager page 1 1 The options and menus that are available on the thin client depend on access levels and on the add ons that are enabled on the thin client By default the Autologin add on is enabled on the thin client which automatically logs users into the local thin client desktop after they power up the thin client On initial connection to central configuration plug in the network connected Ethernet cable to the thin client before starting the thin client to obtain the configuration settings connections system settings required certificates and so on desired by the administrator Note After the thin client boots up there is a short delay before it initiates the autologin process The user is initially presented with the login screen and after approximately 10 to 15 seconds the thin client automatically logs the user into the thin client using thinuser thinuser as the default username and password After the thin client is powered on the users are presented with a Firefox connection icon on the desktop which they can use to log into the HVD To connect to the HVD double click the icon and enter the required login credentials Administration Guide for Cisco Virtualization Experience Client 6215 Firmware R
45. lization Experience Client 6215 INI Files Reference Guide Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 gg Chapter1 Central Configuration Using Cisco VXC Manager HI Cisco VXC 6215 Deployment with a Cisco Virtual Office Router Step 4 Step 5 Step 6 A Caution By default an administrator username and password admin admin is specified on the thin client Cisco VXC 6215 does not support operation of the client using the administrator username and password in the current release the only supported mode of operation is using the thinuser credentials However Cisco recommends that you change the administrator password using INI parameters to prevent unauthorized access to the client Set up a configuration package in Cisco VXC Manager referencing the desired INI configuration You can also optionally set up an add on package to push additional add ons to the thin clients see Administration Guide for Cisco Virtualization Experience Client Manager Set up device discovery in Cisco VXC Manager DHCP is the recommended method see Administration Guide for Cisco Virtualization Experience Client Manager A Caution For proper operation of the thin clients you must specify a value either for DHCP Option 15 Domain Name or for DHCP Option 6 Domain Server in the DHCP server configuration If you do not specify a standard domain name for DHCP Option 15 and you do not specify a s
46. lows e wlx ini This is the global INI file One wlx ini file is available to all users It contains global parameters for all thin clients accessing the server e MAC ini This file can be used for device specific configuration If the thin client locates this INI file it is stored in the same directory as wlx ini wlx ini is not accessed unless you use the include wlx ini parameter When a thin client is initialized it accesses the global wlx ini file Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 gg Appendix A Central Configuration Using File Server HZ How to Set Up Central Configuration Using a File Server How to Set Up Central Configuration Using a File Server For the thin client to successfully access INI files and update itself from a server you must set up the server with the correct folder structure where the INI files and other update files are located direct the thin client to the server and then reboot or start the thin client After DHCP and servers are configured and available the thin client checks at each bootup to see whether or not any updates are available on a predefined server DCHP Option 161 specifies the server URL DCHP Option 162 specifies the root path to the server If updates are available the updates are automatically installed Step 1 Prepare the Root Directory and Folder Structure on the File Server Set up the following folder structu
47. nd 5 5 see the following guidelines e To allow the client to recognize any USB device configure the XenDesktop user policy to allow USB redirection See XenDesktop documentation for details e To allow all USB devices or all devices of a certain class for example CD drives or cameras to be recognized configure the XenDesktop default USB policy rules For details see the XenDesktop Administrator s Guide Alternatively or if you still encounter issues with particular devices even after configuring allowed device classes do the following Configure the user policy to specify the PID and VID of the USB devices in use See XenDesktop documentation for details Include the ICAAllowUSB parameter in the INI file for the client specifying the VID PID combination for the specific devices to be recognized For example to recognize the Logitech Quickcam Pro 9000 VID 046d PID 0809 and the Microsoft LifeCam Cinema VID 045e PID 075d enter the following ICAA1lLowUSB vid 046d pid 0809 vid 045e pid 075d wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 Chapter1 Central Configuration Using Cisco VXC Manager Monitor Resolution Configuration W Guidelines for HDX RealTime Webcam for XenDesktop 5 0 and 5 5 To use HDX Realtime Webcam for USB camera operation with XenDesktop 5 0 and 5 5 see the following guidelines e Configure the XenDesktop policies to enable HDX RealT
48. nd Configuration profile You can use the Show list on the Playback Recording Output Devices and Input Devices tabs to choose which items you want shown Figure 4 6 Volume Control Dialog Box Volume Control Playback Recording Output Devices Input Devices Configuration Big HDA ATI SB Analog Stereo 4a lo le Port Analog Speakers Front Left 1 54 A G Front Right 54 Silence Max Show All Output Devices 312071 P Tip For these settings to take effect sound must be supported and enabled on the server used for ICA connections RDP connections or MPlayer Sound requires significant bandwidth that may not be available on some WAN and dial up connections Opening a Firefox Web Browser Session Click the Firefox icon in the Application Browser to open a Firefox web browser session Configuring Display Settings Click Display in the Application Browser to open the Display Preferences dialog box Use this dialog box to set the monitor display settings Primary Display Output Resolution Refresh Rate and Rotation For most monitors the thin client automatically obtains the correct resolution from the monitor amp Note With dual monitors the screens are mirrored by default To set up an extended desktop across two monitors uncheck the Mirror Screens check box Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 gg Chapter
49. nt page 4 4 e Configuring Volume Control Settings page 4 5 e Opening a Firefox Web Browser Session page 4 5 e Configuring Display Settings page 4 5 e Viewing System Information page 4 6 e Taking Screenshots page 4 6 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 Hl Chapter4 Accessing Applications with the Application Browser W Viewing the Connection Manager Viewing the Connection Manager Click the Connection Manager icon in the Application Browser to open the Connection Manager Use the Connection Manager to view connections on your Desktop Performing Diagnostics Click Diagnostics in the Application Browser to open the Diagnostics dialog box Use this dialog box to choose and use one of the following diagnostic tools e Ping Enter or choose a destination from the Destination list and click Ping Trace Route Enter or choose a destination from the Destination list and click Trace Route diagnostic information appears on the Trace Route tab e Temporary Settings View the temporary settings of the thin client e Permanent Settings View the permanent settings of the thin client e wlkx ini wnos ini View the wlx ini or wnos ini file as copied to the thin client amp Note The Cisco VXC 6215 supports wlx ini files but does not support wnos ini files For more information see the Cisco Virtualization Experience Client 6215 INI Files Reference Guide
50. o VXC 6215 Click Computer gt More Applications gt Firefox to launch the Firefox web browser The Cisco Virtual Office router prompts the user for credentials Enter the required Cisco Virtual Office router credentials wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 Chapter1 Central Configuration Using Cisco VXC Manager Step 5 Step 6 Step7 Step 8 Step 9 Step 10 Step 11 Recognizing USB Devices with Citrix XenDesktop W Firefox displays the home page From the desktop click Computer gt More Applications gt VXC M In the VXC M Server field enter the IP address of the Cisco VXC Manager In the Client to Server Port field enter 80 or a custom port for your Cisco VXC Manager setup as required In the Secure Port field enter 443 or a custom port for your Cisco VXC Manager setup as required Click OK and then wait for a period of 2 minutes to allow Cisco VXC Manager to discover the client When the device is discovered it appears in the Cisco VXC Manager as a new device with a green status and the administrator can configure it After the 2 minute period reboot the thin client After the reboot the thin client downloads the wlx ini file the download can last a few minutes After the download is complete a Firefox shortcut icon appears on the desktop providing a connection to the hosted virtual desktop Double click the icon to connect to the hosted virt
51. p 10 Step 11 Step 12 Step 13 Step 14 Click Browse to choose the file path of the rsp package file you want to register For example C VXC M 6215Configs SLE1 rsp and click Open Click Next to display the Package Wizard summary Click Next to see the Package Registration Progress screen Click Next to create the package After the package is created and registered click Finish To upgrade the Cisco VXC 6215 you can use the Default Device Configuration DDC method see Schedule Device Updates Using Default Device Configuration page 2 12 or the Drag and Drop method see Schedule Device Updates Using the Drag and Drop Method page 2 14 Schedule Device Updates Using Default Device Configuration To update a group of Cisco VXC 6215 devices you can assign a Default Device Configuration DDC A DDC allows you to set default configurations for a group of devices and ensures that the devices conform to your configurations That is if there is any deviation from your default configurations Cisco VXC Manager reverts the devices to your specified configurations automatically Cisco VXC Manager automatically sends the Cisco VXC Manager packages in the DDC to the devices according to your schedule and without your intervention See the following sections to configure a DDC e Configuring Default Device Configuration Preferences page 2 12 e Procedure for First Time Default Device Configuration page 2 13 e Procedure for Existing Default
52. quick reference for the Cisco VXC Manager procedures required to upgrade client configurations upgrade firmware and enable add ons on the Cisco VXC 6215 For detailed information about using Cisco VXC Manager see Administration Guide for Cisco Virtualization Experience Client Manager Note Before you can preform the procedures in this document you must perform the following prerequisites Set up your virtualization server see your virtualization server documentation Install and set up the Cisco VXC Manager see Installation Guide for Cisco Virtualization Experience Client Manager Connect at least one Cisco VXC 6215 to your network and power it on This document contains the following topics Client Discovery Using Cisco VXC Manager page 2 2 Create a wlx ini File for Client Configuration page 2 8 Create a Cisco VXC Manager Package for the wlx ini File page 2 10 Schedule Device Updates Using Default Device Configuration page 2 12 Schedule Device Updates Using the Drag and Drop Method page 2 14 Optional Voice and Video Firmware Add On page 2 15 Register a Package to Enable a Cisco Add On page 2 15 Update the Cisco VXC 6215 Base VDI Firmware page 2 16 Configure Multimedia Redirection with a Proxy Server page 2 17 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 E Chapter2 Cisco VXC Manager Configuration Quick Reference W Client Discovery Using Cisco VXC Manager
53. r Cisco Virtualization Experience Client 6215 Firmware Release 8 6 rs Appendix B Using TightVNC Viewer to Shadow or Monitor a Thin Client Figure B 1 New TightVNC Connection Dialog Box New TightVNC Connection xi TightVNC Server MAMAA a Y Default connection options Ustening mode Configuration C High speed network Close Step2 Enter the IP address or valid DNS name of the thin client that is to be shadowed operated monitored you can also set other options using the command buttons Step3 Click OK to open the VNC Authentication dialog box 312049 Figure B 2 Standard VNC Authentication Dialog Box Standard VNC Authentication Fa VNC Host 10 100 107 101 tight User name Vic Lox _ oea 312050 Step4 Enter the password of the thin client that is to be shadowed this is the Security Password of the thin client that is to be shadowed and click OK The thin client that is to be shadowed operated monitored is displayed for the administrator in a separate window on the remote machine Use the mouse and keyboard on the remote machine to operate the thin client just as you would if you were operating it locally INI Configuration Example for Enabling VNC You can use the following example INI file configuration to enable VNC on the thin client Example Disable Vnc no VNCAuthTypes none VNCPrompt no This example enables VNC connections on the client with no password authentication r
54. re on your server under the C inetpub ftproot folder for FTP or C inetpub wwwroot folder for HTTP or HTTPS and place your INI files and other necessary files inside the structure as noted this list describes the folder structure starting with the root directory wyse The root directory It stores the wlx folder and the add ons folder It also stores the following files which are used for imaging and updating devices e Latest image raw e Latest image raw info wyse wlx The main INI configuration folder It stores the following e wlkx ini file or MAC ini file e bitmap folder e certs folder wyse wlx bitmap The folder where you can place custom images you plan to use wyse wlx certs The folder where you can place the CA certificates that can be imported to a thin client Note Use the Certs and ImportCerts INI parameters in the wlx ini file to import the certificates to thin clients wyse addons The folder where you can place the add ons you want to use It also stores the directory file and the rpm packages available to be installed on the thin client The directory file should list all available add ons The directory file is required in the add ons folder to guarantee that add ons are properly located The following figure shows how to set up the folder structure on your file server and where to place INI files and other necessary files inside the structure Administration Guide for Cisco Vir
55. rver Port VXC Manag O 249 Classless Static Routes Destination al None None 343171 Step9 Click OK Figure 2 7 DHCP Scope Options List DHCP 0f x File Action View Help e amire amp DHCP Scope Options vxc manager 10 445 186 OptionNeme ven ve Class Scope 10 20 30 0 VXC M 003 Router Standard 10 20 30 1 None E Address Pool 9 Address Leases CA Reservations gl Scope Options CB Server Options 00s Name Servers Standard 10 20 30 99 None fois DNS Domain Name Standard cisco com None i 186 Cisco VXC Manager Server Standard 10 20 30 96 None g 190 Cisco YXC Manager Server Secure Port Standard 0x1bb None ey 192 Cisco XC Manager Server Port Standard 0x50 None Ej L Step 10 Confirm that options 186 190 and 192 are listed with proper values under the target DHCP server and scope Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 Chapter2 Cisco VXC Manager Configuration Quick Reference W Create a wix ini File for Client Configuration Create a wix ini File for Client Configuration A Cisco VXC 6215 Initialization INI files are plain text files that you construct to specify the configuration parameters you want to apply to your thin clients The most commonly used INI file wlx ini contains the global parameter
56. s you want to apply to all thin clients in your environment Cisco VXC Manager also allows you to specify a subset of thin clients to which a particular wlx ini configuration applies The Cisco VXC 6215 supports a number of INI configuration parameters See INI File Examples page 2 8 for some useful examples including configurations required to create XenDesktop VMware View and RDP connections For a complete list of supported INI parameters see Cisco Virtualization Experience Client 6215 INI Files Reference Guide Caution Step 1 Step 2 Step 3 Step 4 By default an administrator username and password admin admin is specified on the thin client Cisco VXC 6215 does not support operation of the client using the administrator username and password in the current release the only supported mode of operation is using the thinuser credentials However Cisco recommends that you change the administrator password using the ChangeAdminPassword INI parameter to prevent unauthorized access to the client To create the wlx ini file perform the following procedure Procedure Open a text file Enter the INI parameters required in accordance with INI File Examples page 2 8 or Cisco Virtualization Experience Client 6215 INI Files Reference Guide Save the file as wlx ini After you create the wlx ini file you must create a Cisco VXC Manager package to push the wlx ini configuration to your clients See Create a Cisco VXC Manager
57. see Schedule Device Updates Using Default Device Configuration page 2 12 or Schedule Device Updates Using the Drag and Drop Method page 2 14 Update the Cisco VXC 6215 Base VDI Firmware amp To update the Base VDI Firmware image on a Cisco VXC 6215 client perform the following procedure Note Step 1 If the Cisco VXC 6215 is running the Voice and Video Firmware Add on after you upgrade the Base VDI firmware you must install the compatible release of the Voice and Video Firmware Add on See Register a Package to Enable a Cisco Add On page 2 15 Procedure Download the OS image from the Cisco Software Download page a Go to the following URL http www cisco com cisco software navigator html b Choose Products gt Voice and Unified Communications gt IP Telephony gt Virtualized Endpoints c Choose Cisco Virtualization Experience Client 6000 Series gt Cisco Virtualization Experience Client 6215 d Choose the desired release version from the list Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 Chapter2 Cisco VXC Manager Configuration Quick Reference Step 2 Step 3 Note Step 4 Step 5 Step 6 Configure Multimedia Redirection with a Proxy Server Hi e Click the Download or Add to cart button and follow the prompts On the server where you have Cisco VXC Manager installed extract the zipped OS image files to a local folder In the extract
58. st interact with servers on a different subnet 006 Domain Name Server DNS Optional but recommended 012 Host Name Terminal Name Optional string The hostname or terminal name to be set 015 Domain Name Optional but recommended See Option 6 028 Broadcast Address Optional 044 WINS servers IP Address Optional 051 Lease Time Optional but recommended 052 Option Overload Optional 053 DHCP Message Type Recommended 054 DHCP Server IP Address Recommended 055 Parameter Request List Sent by appliance 057 Maximum DHCP Message Size Optional always sent by appliance 058 T1 renew Time Optional but recommended 059 T2 rebind Time Optional but recommended 061 Client identifier Always sent wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 _ Appendix A Central Configuration Using File Server Table A 1 Option DHCP Option Tags Description How to Set Up Central Configuration Using a File Server Hi Notes 161 Server ftp http https Optional string If this is an IP address or resolvable hostname the protocol is assumed to be FTP however it may be the leading portion of a URL that specifies another protocol If the URL form is used it should not include a trailing slash for example http server example com or ftp 192 168 0 1 162 Root path to the server ftp http https Optional string The relative directory starting from the root director
59. t can use Cisco UC Integration for Microsoft Lync or Cisco Unified Personal Communicator from their thin clients The Voice and Video Firmware runs on the thin client and Cisco UC Integration for Microsoft Lync or Cisco Unified Personal Communicator runs on the Windows hosted virtual desktop Disabled Power Management Settings with Voice and Video Firmware Add on By default with the Base VDI Firmware the Cisco VXC 6215 supports a power management setting Energy Wise whereby the clients enter the sleep mode after a specified period of time When the Voice Video Firmware add on is enabled this power management setting is disabled and the clients do not enter the sleep mode For more information on the optional Voice and Video Firmware add on see the Deployment Guide for Voice and Video Firmware for Cisco Virtualization Experience Client 6215 High Level Administration Steps Step 1 Step 2 Step 3 The following are the high level steps that are required to set up your thin client environment See the referenced guides and Chapter 2 Cisco VXC Manager Configuration Quick Reference for the detailed steps required Procedure Set up your virtualization server see your virtualization server documentation Install and set up the Cisco VXC Manager see Installation Guide for Cisco Virtualization Experience Client Manager Create the INI files to centrally configure the thin clients and place them on the server see Cisco Virtua
60. tandard domain server for DHCP Option 6 you must specify none for DHCP Option 15 This configuration is necessary whether or not you are using DHCP to direct the thin clients to the central server Connect the thin clients to the network and power them up The thin clients automatically update to the latest INI file configuration and add ons as applicable Cisco VXC 6215 Deployment with a Cisco Virtual Office Router When the Cisco VXC 6215 is first deployed behind a Cisco Virtual Office Router the thin client must authenticate with the Cisco Virtual Office Router VPN tunnel before accessing the network and connecting to the Cisco VXC Manager To authenticate the thin client the user must use the Firefox browser to enter the necessary credentials In addition to communicate with the Cisco VXC Manager the user must provide the Cisco VXC Manager server IP address Note Step 1 Step 2 Step 3 Step 4 This procedure is required only for the initial connection to the network from behind a Cisco Virtual Office router The procedure assumes a factory new Cisco VXC 6215 Subsequent connections do not require these steps The procedure also assumes that you have set up the thin client environment including the configuration of connection parameters Connect options in the INI file to allow connection to a virtualization server Procedure Connect the Cisco VXC 6215 to the Cisco Virtual Office router Power up the Cisc
61. te a subfolder using the same name as the RSP file name for example ProxyConfig In the ProxyConfig folder create a subfolder named wlx In the wlx folder copy the wlx ini file containing your existing INI configuration that you want retained after the configuration update For example e Location and name of the rsp file C WXC M 6215Configs ProxyConfig rsp e Location and name of the wlx directory C VXC M 6215Configs ProxyConfig wlx e Location and name of wlx ini file in the wlx directory C VXC M 6215Configs ProxyConfig wlx wlx ini In the tree pane of the Administrator Console expand Package Manager In the details pane right click Other Packages and choose New gt Package Choose Register a Package from a Script file RSP and click Next Click Browse to choose the file path of the rsp package file you want to register For example C VXC M 6215Configs ProxyConfig rsp and click Open Click Next to display the Package Wizard summary Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 Chapter2 Cisco VXC Manager Configuration Quick Reference Step 11 Step 12 Step 13 Step 14 Configure Multimedia Redirection with a Proxy Server Click Next to see the Package Registration Progress screen Click Next to create the package After the package is created and registered click Finish To upgrade the Cisco VXC 6215 you can use Default Device Configuration or use
62. ted from the package directory structure For example if the package contains no graphics the wlx bitmap folder is not required After you register the package Cisco VXC Manager stores the package files in the software repository under c inetpub ftproot Rapport lt packagename gt wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 Chapter 2 Cisco VXC Manager Configuration Quick Reference A Create a Cisco VXC Manager Package for the wix ini File W Caution Step 1 Step 2 amp Do not attempt to modify a registered package located in the Rapport folder To modify a package you must create and register a new package that includes the required changes Use the following procedure to create a Cisco VXC Manager package containing the wlx ini file for Cisco VXC 6215 client configuration see Create a wlx ini File for Client Configuration page 2 8 for information on creating the wlx ini file Procedure Create a folder to contain the client configurations for example 6215Configs In the 6215Configs folder create an RSP file for example SLE1 rsp with the following content to create the RSP file enter the required content in a text editor and then save the file with a rsp extension Version Number SLE1 OS SLX Category Other Packages USE_Pxe NO Script RP lt regroot gt EX usr bin perl sbin dhcp2registry EX usr sbin thinclient conf
63. the Cisco VXC 6215 devices you want to upgrade and choose Reboot wi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 Chapter2 Cisco VXC Manager Configuration Quick Reference Optional Voice and Video Firmware Add On W To verify that Cisco VXC Manager has succesfully pushed a package to a device click Device Manager and choose a target device In the bottom right hand corner of the details pane click the plus icon to maximise the properties for the device and then click the Deployed Package tab to show all packages that are on the device You can also click the Log History tab to view the status of the most recent package pushed to the device Optional Voice and Video Firmware Add On To support Unified Communications on the Cisco VXC 6215 you must purchase and install the Voice and Video Firmware add on The optional Voice and Video Firmware add on provides Unified Communications functionality for Cisco UC Integration for Microsoft Lync and Cisco Unified Personal Communicator With the Voice and Video Firmware add on users in a virtual environment can use Cisco UC Integration for Microsoft Lync or Cisco Unified Personal Communicator from their thin clients The Voice and Video Firmware runs on the thin client and Cisco UC Integration for Microsoft Lync or Cisco Unified Personal Communicator runs on the Windows hosted virtual desktop For detailed deployment information about the op
64. the extracted wlx ini file do not modify the existing parameters but add any additional INI configurations you require Note Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 If you have existing INI configurations on your clients you must copy and paste these parameters into the wlx ini that you push with the add on otherwise the clients will lose the pre existing configurations In the tree pane of the Administrator Console right click Package Manager and choose New gt Package to open the Package wizard Click the Register a Package from a Script File RSP option and click Next Enter the file path to the Cisco VXC Manager script file RSP file contained in the extracted add on files you can use Browse to find and choose a file and then click Next to open the Software Package Information dialog box The wizard obtains and displays the name description and category of the Cisco VXC Manager package To have the Cisco VXC Manager active for distribution check the Active check box Click Next The wizard notifies you that it is ready to create and register the new Cisco VXC Manager package Click Next to create and register the Cisco VXC Manager package After the Cisco VXC Manager package is created and registered click Finish The Cisco VXC Manager package is copied to the Master Repository and is displayed under the appropriate category The Cisco VXC Manager package is now ready for distribution
65. tional Voice and Video Firmware add on see the Deployment Guide for Voice and Video Firmware for Cisco Virtualization Experience Client 6215 To enable the Voice and Video Firmware add on on the Cisco VXC 6215 see Register a Package to Enable a Cisco Add On page 2 15 Register a Package to Enable a Cisco Add On Step 1 Step 2 Use the following procedure to enable a Cisco add on Procedure Download the add on files from the Cisco Software Download page a Go to the following URL http www cisco com cisco software navigator html b Choose Products gt Voice and Unified Communications gt IP Telephony gt Virtualized Endpoints c Choose Cisco Virtualization Experience Client 6000 Series gt Cisco Virtualization Experience Client 6215 d Choose the desired add on from the list e Click the Download or Add to cart button and follow the prompts On the server on which you have Cisco VXC Manager installed extract the add on files to a local folder Note Assuming an add on named ciscoaddontest1 the extracted add on folder structure appears as follows ciscoaddontest1 wlx wlx ini ciscoaddontest1 ADDONS lt rpmfilename gt rpm ciscoaddontest 1 ADDONS directory ciscoaddontest1 rsp Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 gg Chapter2 Cisco VXC Manager Configuration Quick Reference HI Update the Cisco VXC 6215 Base VDI Firmware Step 3 In
66. tualization Experience Client 6215 Firmware Release 8 6 Appendix A Central Configuration Using File Server How to Set Up Central Configuration Using a File Server Hi Figure A 1 Folder Structure Wyse f WLX wlkx ini global INI settings aaseceon ini device specific INI see MAC INI es bitmap n L cisco git custom icon or image Certs equifax crt certificate files E ADDONS paas directory text file with list of add ons rpm add on packages latest image raw image file latest image raw info image info file 302834 Be sure to create activate the required MIME Types ini raw info rpm and under IIS on a per site basis to enable downloading Also be sure your web server can identify the file types used by Cisco thin clients To create activate a MIME Type Step 1 On your IIS server use the File Types menu to add a New Type Step 2 In the File Type dialog box enter the Associated extension ini raw info rpm or and Content type Step3 Click OK to apply the settings Repeat the steps above for each required MIME type specifying the appropriate extension and content type Step 2 Direct the Thin Client to the Server After you set up the folder structure and populate it with the correct files you must then direct the thin client to the location of the server using DHCP Administration Guide for Cisco Virtualization Experience Client 6215 Firm
67. ual desktop amp Note If required the administrator can push a new build to the thin client which obtains it when you reboot in Step 10 or in a subsequent reboot Recognizing USB Devices with Citrix XenDesktop The following are configuration guidelines for allowing the thin client to recognize USB devices in a Citrix XenDesktop environment Common Guidelines for XenDesktop 4 0 5 0 and 5 5 The following guidelines are common for XenDesktop 4 0 5 0 and 5 5 e To allow the client to recognize any USB device include the following option in the INI file for the client ICADesktopApplianceMode yes e To enable Multimedia Redirection for redirecting audio and video WMV MPEG AVI MP3 and so on to the Cisco VXC 6215 also include the following parameters in the INI file ICAMMVideo yes ICAMMAudio yes Recognizing USB Cameras with Citrix XenDesktop To allow applications to use USB cameras within the XenDesktop session you can configure the Cisco VXC 6215 to use either HDX RealTime Webcam video compression or HDX Plug n Play technology With HDX RealTime Webcam video compression the Cisco VXC 6215 captures the video data compresses it and then sends the video data to the XenDesktop session Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 7 gg Chapter1 Central Configuration Using Cisco VXC Manager HZ Recognizing USB Devices with Citrix XenDesktop With HDX Plug n P
68. ualization Experience Client 6215 This guide is intended for administrators of Cisco VXC 6215 clients It provides information and detailed system configurations to help you design and manage your thin client environment Organization This manual is organized as described in the following table Chapter Description Chapter 1 Central Configuration Using Cisco VXC Manager Provides information about basic thin client management functions and describes how to centrally configure the thin client Chapter 2 Cisco VXC Manager Configuration Quick Reference Provides quick reference information for managing the thin client using Cisco VXC Manager Chapter 3 Desktop Basics Provides information to quickly learn the desktop basics and get started using your thin client Chapter 4 Accessing Applications with the Application Browser Provides detailed information about using the Application Browser to access the applications audio and video and system features installed on the thin client Appendix A Central Configuration Using File Server Describes an alternative method of central configuration using a file server Appendix B Using TightVNC Viewer to Shadow or Monitor a Thin Client Describes how to use VNC for remote access and monitoring of the thin client Related Documentation For more information see the documents available at the following URLs
69. ult configuration appears in the details pane go to Procedure for Existing Default Device Configuration page 2 13 Otherwise go to the next step In the tree pane of the Administrator Console expand Configuration Manager right click Default Device Configuration and choose New gt Default Device Configuration to open the Default Device Configuration Wizard In the Operating System field choose SUSE Linux In the Media Size field choose 4000 MB In the Qualifying OS Image field choose No Image In the Software Packages tab check the required package for the upgrade to and click Add to add it to to the Selected column The packages listed in this tab match the packages that you have registered in the Cisco VXC Manager Click Next and choose Whenever a device checks in Click Next and click Finish Right click the Cisco VXC 6215 you want to upgrade and choose Reboot When the selected devices reboot they upgrade to any new OS image version available from Cisco VXC Manager In the tree pane of the Administrator Console click Device Manager Click the top Refresh icon to see the changed software revision To verify that Cisco VXC Manager has succesfully pushed a package to a device click Device Manager and choose a target device In the bottom right hand corner of the details pane click the plus icon to maximise the properties for the device then click the Deployed Package tab to show all packages that are on the device
70. uring the Cisco VXC Manager Agent P Click Cisco VXC M in the Application Browser to open the Cisco VXC M Agent Configuration dialog box Use this dialog box to configure the Cisco VXC Manager server location Tip Step 1 Step 2 Step 3 Step 4 After you configure the Cisco VXC Manager Agent properties Cisco recommends that you reboot the thin client Figure 4 5 VXC Manager Agent Configuration Dialog Box VXC M Agent Configuration VXC M Server 10 10 10 1 A Client to Server Port 80 A Secure Port 443 Q cancel Sok 312051 To configure the Cisco VXC Manager server location perform the following procedure Procedure Enter the VXC M Server IP address Enter the Client to Server Port default is 80 Enter the Secure Port HTTPS port default is 443 Click OK After you reboot the thin client the thin client performs a checkin with the Cisco VXC Manager Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8 6 Chapter4 Accessing Applications with the Application Browser Configuring Volume Control Settings W Configuring Volume Control Settings Click Volume Control in the Application Browser to open the Volume Control dialog box Use this dialog box to set volume preferences for Playback system sounds Recording application recording sounds Output Devices left and right sounds Input Devices left and right sounds a
71. ware Release 8 6 gg Appendix A Central Configuration Using File Server HZ How to Set Up Central Configuration Using a File Server Using DHCP With the DHCP method of configuring the file server location recommended the thin clients obtain information about the server and root directory using the following DHCP options e 161 Specifies the server e 162 Specifies the root path to the server ftp http https If no root path is defined wyse is assumed Ifa root path is defined the additional path is appended to the URL supplied by Option 161 e 184 Optional Specifies the server username for the server specified in Option 161 e 185 Optional Specifies the server password for the server specified in Option 161 P Tip The thin clients perform the check in for firmware updates early in the boot process For that reason a unit may not receive changes in DHCP information until it completes a full boot However you can avoid this scenario by forcing a renewing of the DHCP lease which ensures that the unit has the latest file server location before the next firmware check Use the guidelines shown in Table A 1 when you create and add the DHCP options you need Table A 1 DHCP Option Tags Option Description Notes 001 Client identifier Always sent 002 Time Offset Optional 003 Router Optional but recommended It is not required unless the appliance mu
72. y must be given For example on an FTP server the full directory may be C Inetpub ftproot wyse where wyse is the directory that contains the firmware In this example the correct string value for this DHCP option is wyse On a Linux server an FTP user based directory might be home test wyse In this example if the FTP user is test then the FTP root path is wyse and not the full path home test wyse This value should use URL path notation start with a forward slash and use a forward slash as folder separators 181 PN Server Optional string IP address or FQDN of the PNLite server 182 Admin List Optional string DHCP equivalent of the DomainList INI file parameter 184 Server Username Optional string Username to use when authenticating to the server specified in Option 161 185 Server Password Optional string Password to use when authenticating to the server specified in Option 161 186 Cisco VXC Manager Optional binary IP address of the Cisco VXC Manager server This option can specify up to one Cisco VXC Manager server 191 XenDesktop DDC URL Optional string You can connect to your XenDesktop URL by using DCP Option tag 191 to specify the XenDesktop DDC URL 194 Cisco VXC Manager FQDN Optional FQDN of the Cisco VXC Manager server This option can specify up to one Cisco VXC Manager server Step 3 Rebooting To reboot your thin client clic

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