Cisco Systems 9971 E-1 IP Phone User Manual
Contents
1. pick up your phone picks up the oldest call first the call that has been ringing for the longest time 2 Group Pickup Allows you to answer a call on a phone that is outside your call pickup group by a Using a group pickup number provided by your system administrator b Dialing the ringing phone s number 1f the destination user s direct number is present in one of the current user s associated groups Your system administrator sets up the call pickup group you are in and the call pickup buttons depending on your call handling needs and work environment To access Call Pickup Procedure Press the center button of the Navigation Pad button Navigate for the PickUp and GPickUp options Conference End a Call Conference allows you to talk simultaneously with multiple parties When you are talking on a call use Conference to dial another party and add them to the call You can remove individual participants from the conference if your phone supports the feature Use hookflash to set up a conference call e Hang up the handset If you are using a speakerphone press the Speaker button Cisco Unified IP Phone 3905 User Guide for Cisco Unified Communications Manager Express Version 8 8 SIP OL 24411 01 a Operating Your Phone ell Hold Resume a Call Hold Resume a Call Procedure Step1 To put a call on hold press the Hold button The line button flashes green Step 2 To resume2. settings device configuration network configuration and other common configurations and phone model information 6 Previous button Toggles back to the previous setting 7 Hold button Places an active call on hold Lt 8 Transfer button Transfers active calls to another extension 9 Redial button Dials the last dialed number 10 Keypad Allows you to dial phone numbers and enter numbers or letters 11 Speakerphone Selects the speakerphone When the speakerphone is on the button is lit button 4 12 Volume button Controls the handset and speakerphone volume off hook and the ringer volume i on hook 13 Mute button Mutes the speakerphone and handset If the button is lit the speaker and handset are muted E Cisco Unified IP Phone 3905 User Guide for Cisco Unified Communications Manager Express Version 8 8 SIP OL 24411 01 Overview Phone Connections W Phone Connections For your phone to work it must be connected to the corporate IP telephony network Your system administrator can help you connect your phone ia S 1 DC adaptor port DC48V 4 Network port 10 100 SW connection IEEE 802 3af power enabled 2 AC to DC power supply optional 5 Access port 10 100 PC connection 3 AC power wall plug optional 6 Handset connection Adjusting the Handset Rest You can adjust the handset rest of a wall mounted phone so that the receiver does not slip out of the cradle C
3. 8 SIP OL 24411 01 i i Contents Cisco Unified IP Phone 3905 User Guide for Cisco Unified Communications Manager Express Version 8 8 SIP Ow o OL 24411 01 CHAPTER T Overview This guide provides phone layout and feature descriptions for the Cisco Unified IP Phone 3905 e Physical Description of Cisco Unified IP Phone 3905 page 1 Physical Description of Cisco Unified IP Phone 3905 The Cisco Unified IP Phone 3905 is a single line phone Buttons near the handset provide direct access to several features 1 254159 Cisco Unified IP Phone 3905 User Guide for Cisco Unified Communications Manager Express Version 8 8 SIP OL 24411 01 Overview Physical Description of Cisco Unified IP Phone 3905 Item Description 1 Handset Functions as traditional phone handset 2 Message waiting Indicates new voice message steady red or an incoming call blinking indicator 3 Phone screen Displays phone menus and call activity including caller ID phone number call duration and call state 4 Navigation Pad and Allows you to scroll through menu items and highlight items When the phone Select center is on hook displays the call logs Missed Calls Received Calls Placed Calls button and your Speed Dials 5 Application button Provides access to phone settings such as call history user preferences phone configuration including administration
4. Afiafi CISCO Cisco Unified IP Phone 3905 User Guide for Cisco Unified Communications Manager Express Version 8 8 SIP First Published July 22 2011 Last Modified July 22 2011 Americas Headquarters Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Text Part Number OL 24411 01 Cisco and the Cisco Logo are trademarks of Cisco Systems Inc and or its affiliates in the U S and other countries A listing of Cisco s trademarks can be found at http Wwww cisco com go trademarks Third party trademarks mentioned are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 1005R 2011 Cisco Systems Inc All rights reserved CONTENTS Overview 1 Physical Description of Cisco Unified IP Phone 3905 1 Phone Connections 3 Adjusting the Handset Rest 3 Operating Your Phone 5 Adjust the Volume 5 Answer a Call 6 Auto Answer 6 Auto Answer with Your Speakerphone 6 Call Forward All 6 Call Pickup 7 Conference 7 End a Call 7 Hold Resume a Call 8 Manage Call Waiting 8 Mute a Call 8 Place a Call 8 Redial a Number 9 Shared Lines 9 Transfer a Call 9 Voice Messages 10 Personalize Your Voicemail 10 Check for Voice Messages 10 Cisco Unified IP Phone 3905 User Guide for Cisco Unified Communications Manager Express Version 8
5. access number provided by your system administrator Step 2 Follow the voice prompts Check for Voice Messages N Note You can configure the visual message waiting lamp using your User Options web pages e Look for a solid red light on your handset e Listen for a stutter tone when you lift the handset E Cisco Unified IP Phone 3905 User Guide for Cisco Unified Communications Manager Express Version 8 8 SIP OL 24411 01
6. ding Call Forward All Applies to all calls that you receive 2 Conditional call forwarding Call Forward No Answer Call Forward Busy Call Forward No Coverage Applies to certain calls that you receive according to conditions and is accessible only from your User Options web pages Your system administrator can set up other call forward options that 1 Allows calls placed from the call forward target number to your phone to ring through rather than be forwarded 2 Prevents you from creating a call forward loop or exceeding the maximum number of links in a call forwarding chain Procedure Step1 Press the center button of the Navigation Pad button Step2 Navigate for the Call Forward All option Step3 Enter the call forward target number exactly as you would dial it from your phone For example enter an access code or the area code if necessary Cisco Unified IP Phone 3905 User Guide for Cisco Unified Communications Manager Express Version 8 8 SIP 6 OL 24411 01 Operating Your Phone Call Pickup Call Pickup Step 1 Step 2 Call Pickup allows you to answer a call that is ringing on a co worker s phone by redirecting the call to your phone You might use Call Pickup if you share call handling tasks with co workers There are two ways you can pick up a call 1 Pickup Allows you to answer a call that is ringing on another phone within your call pickup group If multiple calls are available for
7. e Shared Lines page 9 e Transfer a Call page 9 e Voice Messages page 10 Adjust the Volume e During a call press the or on the VOLUME button to increase or decrease the volume respectively e Press the or on the VOLUME button while the handset is in its cradle and the phone is idle Cisco Unified IP Phone 3905 User Guide for Cisco Unified Communications Manager Express Version 8 8 SIP OL 24411 01 Operating Your Phone i Answer a Call Answer a Call e Lift the handset e If you are using the speakerphone press the Speaker button Auto Answer Auto Answer prompts your phone to automatically answer incoming calls after one ring Your system administrator sets up Auto Answer to work with your speakerphone Auto Answer with Your Speakerphone Auto Answer prompts your phone to automatically answer incoming calls after one ring Keep the handset in the cradle to auto answer with your speaker phone Otherwise calls ring normally and you must manually answer them Your system administrator sets up Auto Answer to work either with your speakerphone Call Forward All Call Forward All allows you to forward calls on your phone to another number You can set up Call Forward All directly on your phone To access Call Forward All remotely go to your User Options web pages There are two types of call forwarding features that your system administrator might set up on your phone 1 Unconditional call forwar
8. isco Unified IP Phone 3905 User Guide for Cisco Unified Communications Manager Express Version 8 8 SIP OL 24411 01 Overview i Adjusting the Handset Rest Step 1 Step 2 Step 3 Step 4 Step 5 Ei sia ia dp o00 0 oi 0 0 oh Oh ee ee os i L E E Poo SSS oe boon f Procedure Set the handset aside and pull the square plastic tab from the handset rest Rotate the tab halfway 180 degrees Hold the tab between two fingers with the small notches in the corners facing you Make sure the tab lines up evenly with the slot in the cradle Slide the tab back into the handset rest An extension protrudes from the top of the rotated tab Return the handset to the handset rest E Cisco Unified IP Phone 3905 User Guide for Cisco Unified Communications Manager Express Version 8 8 SIP OL 24411 01 CHAPTER Operating Your Phone This section describes how to operate your Cisco IP Phone and includes information on phone features L Note Because there are differences in phone and site configurations not all features described here might apply to your phone Consult your system administrator for more information e Adjust the Volume page 5 e Answer a Call page 6 e Call Forward All page 6 e Call Pickup page 7 e Conference page 7 e Enda Call page 7 e Hold Resume a Call page 8 e Manage Call Waiting page 8 e Mute a Call page 8 e Place a Call page 8 e Redial a Number page 9
9. o use one phone number for multiple phones You might have a shared line if you have multiple phones and want one phone number share call handling tasks with co workers or handle calls on behalf of a manager For example if you share a line with a co worker e When a call comes in on the shared line e Your phone rings and the line button flashes amber e Your co worker s phone rings and the line button flashes amber e If you answer the call e Your line button turns green e Your co worker s line button turns red When button is red that line cannot be used to barge in on the call or used to make another call e If you put the call on hold e Your line button flashes green e Your co worker s line button flashes red When the line flashes red your co worker can pick up the call Transfer a Call Transfer allows you to redirect a connected call from your phone to another number Cisco Unified IP Phone 3905 User Guide for Cisco Unified Communications Manager Express Version 8 8 SIP OL 24411 01 Operating Your Phone i Voice Messages Procedure Step1 Press Transfer button to put the first call on hold and initiate a new call Step2 Press the Transfer button the second time to finish the transfer Voice Messages Voice messages are stored on your voicemail system Your company determines the voicemail system your phone uses Personalize Your Voicemail Procedure Step1 Dial the voicemail
10. the call press the flashing green line button Manage Call Waiting Call Waiting provides cues to notify you that a new call is ringing on your phone when you are talking on another call including a call waiting tone single beep and an amber flashing line button Note Unanswered calls are routed to your voicemail system if available Procedure Press the flashing amber line button Your phone automatically puts the original call on hold and connects the ringing call Mute a Call Procedure Step1 To turn the Mute on press the Mute button Step 2 To turn the Mute off press the Mute button the second time Place a Call Use one of the following methods to place a call e Lift the handset and dial the number Dial the number and then lift the handset e Dial the number and then press the Speaker button Cisco Unified IP Phone 3905 User Guide for Cisco Unified Communications Manager Express Version 8 8 SIP 8B OL 24411 01 Operating Your Phone Redial a Number i e Press the Line button for your extension and then dial the number e Press the Speaker button and then dial the number e If you have established speed dial numbers press the Feature button enabled for speed dial Redial a Number To redial the most recently dialed number Press the Redial button e To place the call get a dial tone on the line then press the Redial button Shared Lines Shared lines allow you t
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