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Canon JX510P All in One Printer User Manual

1. 4 install the FINE Cartridge Important Make sure that the FINE Cartridge is installed in the correct position The machine cannot be used unless the FINE Cartridge is installed e Ifthe Cover is left open for more than 10 minutes the Holder moves to the right side Close and reopen the Cover to return the Holder to the left e Once you have installed the FINE Cartridge lt CART RETURN is displayed on the LCD Wait until the standby screen is displayed before proceeding It takes about one to two minutes Note The machine may make some operating noises when preparing to print This is normal operation e An error message will be displayed on the LCD if a FINE Cartridge is not installed properly Open the Cover and make sure that position of the FINE Cartridge is appropriate Select the receive mode according to your needs See Different ways to receive a document on page 32 e Receiving both documents and telephone calls automatically lt Fax Tel Mode gt lt NET SWITCH gt e Receiving documents manually lt MANUAL MODE gt e Receiving documents with an answering machine lt ANS MACHINE MODE gt e Receiving documents automatically and disconnects telephone calls lt FAX ONLY MODE gt This setting may not be available depending on the country or region of purchase Note To use a fax you need to set the telephone line type setting properly on the machine For details on how to confirm a
2. The fax may have overheated Unplug the fax and let it cool for several minutes Then plug it back in and try sending again The fax may not be set for the type of telephone line in use pulse tone Make sure the fax is set for the correct telephone line type see page 14 The document may not have been loaded correctly into the ADF Remove the document stack it if necessary and load it into the ADF correctly see page 21 Make sure the Cover is closed The one touch speed dialing button or coded speed dialing code you entered may not be registered for the feature you want to use Check the one touch speed dialing button or coded speed dialing code and make sure it is registered correctly see page 17 You may have dialed or have been provided with an incorrect number Dial the number again or check that you have the correct number The receiving party s fax machine may be out of paper Call the receiving party and ask them to make sure paper is loaded in their fax machine There may be other documents being sent from memory Allow time for those documents to finish sending An error may have occurred during sending Print the ACTIVITY REPORT and check for an error see page 60 The telephone line may not be working properly Make sure there is a dial tone when you press Hook or when you lift the Handset If there is no dial tone contact your local telephone compa
3. E AUTO PRINT OFF The lt AUTO PRINT gt setting has been Set the lt AUTO PRINT gt setting to lt ON gt to print received faxes ACTIVITY set to lt OFF gt REPORT TX REPORT RX REPORT MULTI TX REPORT and MEMORY CLEAR REPORT automatically see page 37 m AUTO REDIAL The fax is waiting to redial the receiving Wait for the fax to automatically redial the number If you want to cancel number because the line was busy or automatic redialing press Stop Reset see page 28 the receiving party did not answer when you tried to send the document Troubleshooting 85 x 2 Y zZ m ENGLISH E BUSY NO SIGNAL The telephone number you dialed is busy Try sending the document at a later time The fax number dialed was incorrect Check the fax number and dial again The other party s fax machine is not working Contact the other party and have them check their fax machine The other party is not using a G3 machine Contact the other party and ask them to send or receive the document using a G3 machine The fax may not be set for the type of telephone line in use pulse tone Make sure the fax is set for the correct telephone line type see page 14 The receiving fax machine did not answer within 55 seconds after all automatic redialing attempts Contact the receiving party and have them check their fax machine You can try to send the document using man
4. Reduce the Intensity setting in the printer driver and try printing again 1 Open the printer properties dialog box Refer to the On screen Manual 2 On the Main sheet select Manual for Color Intensity and then click Set 3 Drag the Intensity slide bar on the Color Adjustment sheet to adjust the intensity Troubleshooting 81 x 2 o zZ m ENGLISH E Back of the Paper Is Smudged The paper and print quality settings are Confirm the paper and print quality settings not set properly See Print Results Not Satisfactory on page 80 Inside of the machine is dirty Perform the Bottom Plate Cleaning to clean the inside of the machine For details on cleaning see Cleaning Your Machine on page 68 Note To prevent the inside of the machine from getting stained set the page size correctly Machine Does Not Start or Stops During Print Jobs E Printing Does Not Start Unnecessary print jobs are left in Restart your computer if you are printing from the computer queue Computer problems If there are any unnecessary print jobs delete them Refer to the On screen Manual The machine is not ready Make sure that the power plug is securely plugged in then turn the machine on While ON is flashing green the machine is initializing Wait until ON stops flashing and remains lit green Note When printing large data such as a photo or graphics it may take longer to star
5. any Make sure that a port named USBnnn where n is a number with Canon XXX appearing in the Printer column is selected for Print to the following port s If the setting is incorrect reinstall the printer driver or change the printer port to the correct one 82 Troubleshooting x 2 o zZ m E Printing Stops Before It Is Completed Printing documents with plenty of Printing large data such as photos or graphics takes time for the machine and photographs or illustrations the computer to process during which the machine may appear to have stopped operating In addition when printing data that uses a large amount of ink continuously on plain paper the machine may pause temporarily In either case wait until the process is complete Note If you are printing a document with a large printing area or printing multiple copies of a document printing may pause to allow the ink to dry The machine has been printing If the machine has been printing continuously for a long time the Print Head continuously over a long period may overheat To protect the Print Head the machine may stop printing at a line break for a period of time and then resume printing In this case interrupt your print session at a convenient time and turn the machine off for at least 15 minutes Additionally if the machine has been printing graphics or photos with intense colors continuously over a period of time the machine
6. e f paper jams see Troubleshooting on page 72 e If the Ink Lamp lights up faxes will be received to memory E Receiving Both Documents and Telephone Calls Automatically lt Fax Tel Mode gt If you set lt Fax Tel Mode gt you can control precisely how the fax handles incoming calls by adjusting the following settings e Adjust the time the fax takes to check whether a call is from a fax machine or a telephone lt RING START TIME gt setting Adjust the length of time the fax rings when the call is a voice call lt TEL RING TIME gt setting e Set whether the fax switches to receive mode after the ring time set in lt TEL RING TIME gt has elapsed lt DEFAULT ACTION gt setting 1 Press Menu 2 Use 4 or V to select lt DATA REGSTRATION gt then press Start Copy The LCD displays lt USER SETTINGS gt 3 Use 4 or W to select lt RX SETTINGS gt then press Start Copy The LCD displays lt ECM RX gt 4 use 4 or W to select lt FAX TEL AUTO SW gt then press Start Copy The LCD displays lt RING START TIME gt 5 Press Start Copy 8SEC 6 Use the numeric buttons or 4s or W to enter the time the fax waits before ringing when it receives a call then press Start Copy twice 22SEC T Use the numeric buttons or 4 or W to enter the time the fax rings while waiting for someone to pick up the Handset then press Start Copy twice The LCD display
7. gt If the LCD does not change after you press 41 or V this means only one transaction is stored in memory e f you are unsure of the transaction number lt TX RX NO gt print the MEMORY LIST see page 40 Press to delete the document If you want to keep the document in memory press To continue deleting other documents in memory repeat the procedure from step 4 To finish press Stop Reset E Deleting All Printed Documents from Memory 1 2 3 Press Menu Use 4 or V to select lt MEMORY REFERENCES then press Start Copy Use 4 or W to select lt DEL PRINTED RX gt then press Start Copy The LCD displays lt YES NO gt Press X to delete all printed documents If you want to keep the documents in memory press Press Stop Reset to return to standby mode Receiving Faxes 41 ENGLISH Using TAM Mode JX510P only Recording the Outgoing Message Before you use the built in answering machine TAM you must record an outgoing message Use the Handset on the fax to record your outgoing message Only one outgoing message no longer than 20 seconds can be recorded Note You cannot receive documents while you are recording a message or voice memo Also the lt CALLER ID gt feature see page 38 may not work properly 1 Types of Messages that can be Recorded lt OUTGOING MESSAGE gt Answering machine message used when lt PLAY MESSAGE
8. Use a or V to select lt PRINT DOCUMENTS then press Start Copy TX RX NO 0001 Use 4 or V to select the transaction number lt TX RX NO gt of the document you want to print then press Start Copy The LCD toggles between lt 1ST PAGE ONLY gt and lt YES NO gt If you are unsure of the transaction number lt TX RX NO gt print the MEMORY LIST see page 40 Press to print the first page only or press to print all pages of the document The fax prints the document Printing All Unprinted Documents in Memory Press Menu Use 4 or V to select lt MEMORY REFERENCES then press Start Copy Use 4 or V to select lt PRINT ALL NEW RX gt Press Start Copy The fax prints the documents one at a time after each the reception number is displayed on the LCD After printing the LCD displays lt YES NO gt Press to delete the previous printed documents If you want to keep the documents in memory press 40 Receiving Faxes E Deleting a Document from Memory 1 2 3 6 x 2 o zZ m Press Menu Use 4 or V to select lt MEMORY REFERENCES then press Start Copy Use 4 or W to select lt DELETE DOCUMENT gt then press Start Copy TX RX NO 0001 Use 4 or V to select the transaction number lt TX RX NO gt of the document you want to delete then press Start Copy The LCD displays lt YES 3 NO
9. Refer to Aligning the FINE Cartridge on page 67 Printing from Your Computer 53 ENGLISH Reading the On screen Manual For detailed instructions on installing the On screen Manual refer to your setup sheet You can view the On screen Manual in the following way To view the On screen Manual double click the XXX On screen Manual shortcut icon on the desktop or click Start gt All Programs or Programs gt Canon XXX Manual gt XXX On screen Manual where XXX is your machine s name System Requirements Browser Easy Guide Viewer Note e Microsoft Internet Explorer 6 0 or later must be installed e The On screen Manual may not be displayed properly depending on your operating system or Internet Explorer version We recommend that you keep your system up to date with Windows Update 54 Printing from Your Computer Settings and Activity Reports x 2 o zZ m Selecting a Menu The lt USER SETTINGS gt lt REPORT SETTINGS gt lt TX SETTINGS gt lt RX SETTINGS gt lt PRINTER SETTINGS gt lt SYSTEM SETTINGS gt lt TAM SETTINGS gt and lt CALLER ID gt menus allow you to customize the way your fax works Each menu contains settings that control different functions of your fax 1 2 Press Menu Use a or V to select lt DATA REGSTRATION gt then press Start Copy The LCD displays lt USER SETTINGS gt Use 4 and V to scroll through the menus and se
10. Using TAM Mode JX510P only x 2 0 zZ m ENGLISH Forwarding Telephone Messages This feature allows you to automatically forward telephone messages recorded when the fax is set to TAM mode to a registered forwarding number You can use remote control to access the forwarding number and listen to your telephone messages Note e You must register a forwarding number and set TAM mode before you can use this feature Remote control cannot be used to set this feature unless a forwarding number has been registered e If you set lt FWD SETTINGS gt to lt ON gt when a forwarding message has not been recorded you will hear a tone instead of a forwarding message when telephone messages are forwarded E Setting the Forwarding Number 1 2 7 Press Menu Use 4 or V to select lt DATA REGSTRATION gt then press Start Copy The LCD displays lt USER SETTINGS gt Use a or V to select lt TAM SETTINGS gt then press Start Copy The LCD displays lt MESSAGE LENGTH gt Use 4 or V to select lt FWD SETTINGS gt then press Start Copy The LCD displays lt OFF gt Use 4 or W to select lt ON gt then press Start Copy twice The LCD displays lt TEL gt Use the numeric buttons to enter the forwarding number then press Start Copy A maximum of 40 digits can be entered Press Stop Reset Setting ends and the fax returns to standby mode E Setting the Number of Redial
11. on page 17 TEL 250xxx_ 6 To assign additional coded speed dialing numbers repeat from step 4 To finish press Stop Reset Note To delete the name and number registered under the coded speed dialing code press Clear and Start Copy after you perform steps 1 to 4 Document Requirements E Types of Document You Can Scan e Scanned Area O Size The actual area scanned by the fax is You can load documents larger than 105 shown below mm wide and 105 mm long The maximum size of document that can be loaded is 216 mm wide by 400 mm long Min 105 mm T 3 0 3 0 mm 4 Min 105 mm Max A4 292 mm 400 mm y T 2 0 2 0 mm 4 1 0 3 5 mm 1 0 3 5 mm Max 216 mm Before Using Your Machine 19 ENGLISH E Problem Documents e To prevent document jams in the ADF do not attempt to load the following types of documents into the fax Wrinkled or creased paper Torn paper Coated paper or glossy paper Thick paper Curled or rolled paper Carbon paper or carbon backed paper Onion skin or thin paper Envelopes e Remove all staples paper clips etc before loading the document into the ADF Make sure any glue ink or correction fluid on the paper is completely dry before loading the document into the ADF Make a photocopy of any document that will not feed into the fax so that you can then load the copy into the ADF Paper Require
12. or any metal parts Routine Maintenance 71 ENGLISH Troubleshooting Paper Jams E Jams in the ADF When a document jams or misfeeds in the ADF either both lt OPEN COVER gt and lt SEE FIG 1 gt or only lt CHK PRINTER 5100 gt lt SEE MANUAL gt are displayed on the LCD Note You do not need to unplug the fax when clearing document jams e When lt OPEN COVER and lt SEE FIG 1 gt are displayed alternatively 1 Press Stop Reset Q Important Do nat pull out the jammed paper manually at this point 2 Hold down Start Copy for a few seconds e The document will be fed out automatically e If the document is not fed out gently pull the document out of the fax e When lt CHK PRINTER 5100 gt lt SEE MANUAL gt is displayed 1 Check if any paper is jammed If jammed make sure to take out all the jammed paper 2 After taking out jammed paper turn the fax off then turn it back on with ON m Jams in the Rear Tray If paper jams in the Rear Tray lt CLEAR PAPER JAM gt is displayed on the LCD 1 Gently pull any jammed paper out of the fax as shown then press Stop Reset Pull it gently in either direction e If you cannot pull the paper out proceed to step 2 72 Troubleshooting 2 Open the Cover 3 Gently remove the jammed paper inside the fax 4 Press Stop Reset The fax returns to standby mode If the Power Disconnects Unexpectedly The date an
13. under which you want to register the phone fax number then press Start Copy 10 Enter the phone fax number using the numeric buttons then press Start Copy 11 To assign additional numbers repeat the procedure from step 9 To finish press Menu then select a method to reject calls in lt REJECTION METHOD gt Press Start Copy 12 Use 4 or V to select lt PLAY MESSAGE gt or lt DISCONNECT gt then press Start Copy lt PLAY MESSAGE gt The call will be disconnected after lt OUTGOING MESSAGE gt see page 42 is played If you set lt SELECTIVE gt to lt ON gt in step 6 and want to select this setting lt OUTGOING MESSAGE gt must have been recorded e lt DISCONNECT gt The call will be disconnected without notice 13 Press Stop Reset to return to standby mode Receiving Faxes 39 ENGLISH Documents Stored in Memory 1 2 3 1 2 3 4 5 kh ND oOo oa Printing the MEMORY LIST Your fax can print a list of documents stored in memory along with the transaction number lt TX RX NO gt of each document Once you know the transaction number of a document in memory you can print it or delete it Press Menu Use 4 or V to select lt MEMORY REFERENCES then press Start Copy Use a or V to select lt DOC MEMORY LIST gt then press Start Copy Printing a Document in Memory Press Menu Use 4 or V to select lt MEMORY REFERENCES then press Start Copy
14. 5 Turn the machine off 6 Restart your computer 7 Make sure that you have no application software running 8 Follow the procedure described in your setup sheet to reinstall the printer driver Installation does not start automatically when the Setup CD ROM is inserted into your computer s disc drive Start the installation following the procedure below 1 Click Start then Computer In Windows XP Click Start then My Computer In Windows 2000 Double click the My Computer icon on the desktop 2 Double click the CD ROM icon on the displayed window If the contents of the CD ROM are displayed double click MSETUP4 EXE Note f the CD ROM icon is not displayed try the following Remove the CD ROM from your computer then insert it again e Restart your computer f the icon is still not displayed try different discs and see if they are displayed If other discs are displayed there is a problem with the Setup CD ROM In this case contact the service center Installation procedure not followed correctly Follow the procedure described in your setup sheet to reinstall the printer driver f the printer driver were not installed correctly uninstall the printer driver restart your computer and then reinstall the printer driver For details refer to the On screen Manual f you reinstall the printer driver select Custom Install on the Setup CD ROM Note f the installer was forced to be terminated du
15. Printer under Hardware and Sound In Windows XP Click Control Panel Printers and Other Hardware then Printers and Faxes In Windows 2000 Click Control Panel then Printers 3 Right click the Canon XXX icon then select Properties 4 Click the Ports tab to confirm the port settings n Make sure that a port named USBnnn where n is a number with Canon XXX appearing in the Printer column is selected for Print to the following port s If the port setting is not correct reinstall the printer driver or change the port setting according to the interface you are using Printer driver is not installed properly The printer driver may not be installed properly Uninstall them following the procedure described in the On screen Manual and reinstall them following the procedure described in your setup sheet 90 Troubleshooting ENGLISH The printer port is not configured Follow the procedure below to check the status of the device appropriately 1 Click Control Panel Hardware and Sound then Device Manager If the User Account Control screen is displayed follow the on screen instructions In Windows XP Click Control Panel Performance and Maintenance System then click Device Manager on the Hardware sheet In Windows 2000 Click Control Panel System then Device Manager on the Hardware sheet 2 Double click Universal Serial Bus controllers then USB Printing Support If USB Printing Su
16. SAV TIME gt then press Start Copy The LCD displays lt ON gt Use 4 or W to select lt ON gt or lt OFF gt then press Start Copy If you cancel by selecting lt OFF gt in step 5 press Stop Reset to return to standby mode If you select lt ON gt in step 5 use a or V to select lt START DATE TIME gt then press Start Copy twice The LCD displays lt MARCH gt 16 Before Using Your Machine ENGLISH T Use a or V to select the month in which the summer time starts then press Start Copy twice The LCD displays lt LAST WEEK gt 8 Use 4 or V to select the week in which the summer time starts then press Start Copy twice The LCD displays lt SUNDAY gt 9 Use 4 or V to select the day in which the summer time starts then press Start Copy twice TIME 02 00 1 0 Use the numeric buttons to enter the time at which the summer time will take effect then press Start Copy The LCD displays lt END DATE TIME gt 11 Use 4 or W to select lt END DATE TIME gt then press Start Copy twice The LCD displays lt OCTOBER gt 1 2 Repeat steps 7 to 9 to set the month week the day of the week and time when the summer time ends 13 Press Stop Reset Setting ends and the fax returns to standby mode Registering One touch Speed Dialing Numbers and Names One touch speed dialing allows you to dial a number by pressing a single button Before you can use one touch
17. TTI OUTSIDE IMAGE INSIDE IMAGE SCAN CONTRAST Set the density of the reproduction STANDARD DARKER LIGHTER OFFHOOK ALARM Enable disable the off hook alarm The alarm alerts you that the Handset is not seated properly in its cradle ON OFF VOLUME CONTROL CALLING VOLUME LINE MONITOR VOL ALARM VOLUME KEYPAD VOLUME HANDSET VOLUME Set the volume of the fax sounds Set the volume of the ring sound Set the volume of the line monitor sound during dialing Set the volume of the error alarm sound Set the volume of the keypad Set the volume of the Handset This setting can be changed during a call with 4 or V off 1 2 3 off 1 2 3 off 1 2 3 off 1 2 3 1 2 O O O O RX CALL LEVEL Set the ring tone STANDARD HIGH TEL LINE TYPE Set the dialing method the fax uses to match the type of phone line you have TOUCH TONE ROTARY PULSE COPY RATIO Set the enlargement and reduction and ratio for copying 100 AS 1S 86 70 50 MIN 200 MAX 141 115 DIAL SECURITY Enable disable the dial security When it is ON it will ask you ON OFF to dial the number twice to prevent dialing the wrong number The fax will dial the number after confirming the number you dialed in twice are matched Only available in some countries E REPORT SETTINGS Name Description Settings TX REPORT Enable disable automatic printing of the transmission report
18. The fax is receiving a document using ECM receptions may take longer than normal receptions Turn off ECM if you Error Correction Mode ECM need to receive quickly or if you know your local lines are in good condition see lt ECM RX gt on page 57 m ECM TX The fax is sending a document using ECM transmissions may take longer than normal transmissions Turn off ECM if Error Correction Mode ECM you need to transmit quickly or if you know your local lines are in good condition see lt ECM TX gt on page 57 E INK ABS NEAR FUL Action The ink absorber is almost full Printing will no longer be possible once the ink absorber is full Contact the service center immediately Press Stop Reset to continue printing m INK VOL UNKNOWN The remaining level of the ink cannot A FINE Cartridge that was once empty is installed Replace the FINE Cartridge be correctly detected see page 62 Troubleshooting 87 ENGLISH E MEMORY FULL The fax s memory is full because it has received too many documents or a very long or detailed document Print and delete any documents stored in memory see page 40 Then start again The fax s memory is full because you either tried to send or copy too many pages at once or you tried to send or copy a very long or detailed document using memory sending Free up space in the fax s memory by printing or deleting any documents in memory you no longer need
19. Transmission Report Normally the fax does not print an activity report for transmitting but you can set the fax to print an activity report every time you send a document See lt TX REPORT gt on page 56 x 2 o zZ m You can set the fax to print an activity report only when an error occurs during transmitting See lt TX REPORT gt on page 56 RX REPORT Reception Report Normally the fax does not print an activity report for receiving but you can set the fax to print an activity report every time you receive a document See lt RX REPORT gt on page 56 You can set the fax to print an activity report only when an error occurs during receiving See lt RX REPORT gt on page 56 MULTI TX REPORT Multi Transmission Report Lists the result of a sequential broadcasting If you set the fax to print the TX REPORT and then use sequential broadcasting the MULTI TX REPORT will be printed instead of the TX REPORT See lt TX REPORT gt on page 56 Note JX510P model Faxes or messages stored in the memory are backed up automatically if the power is turned off or fails If however the data cannot be retrieved when the power is turned on again the MEMORY CLEAR REPORT is printed automatically JX210P model The MEMORY CLEAR REPORT is printed automatically when power is restored after a power failure See MEMORY CLEAR REPORT JX210P only on page 85 Settings and Activity Reports 61 ENGLISH Routine Mai
20. WEEK FIRST WEEK SECOND WEEK THIRD WEEK FOURTH WEEK SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY m TAM SETTINGS JX510P only Name MESSAGE LENGTH Description Set the maximum recording time for each recorded message Settings 0 SECONDS 60 SECONDS 120 SECONDS 240 SECONDS PASSWORD Set a four digit PIN so that you can access the fax from 0000 to 9999 remote locations TOLL SAVER Set the fax to answer after 2 rings if there are new messages ON OFF If there are no new messages the fax will answer after 5 rings RING COUNT If you set TOLL SAVER to OFF this feature allows you to set 2 to 30 times the number of times the fax rings FWD SETTINGS Allows you to forward messages ON OFF FWD TEL NUMBER Forwarding telephone number A maximum of 40 digits can be entered AUTO REDIAL Redial the previously dialed number ON OFF REDIAL TIMES Set the number of retries 1 to 10 times REDIAL INTERVAL Set the period of time between redialing 2 to 99 minutes attempts PIN ENTRY PIN confirmation ON OFF TAM MONITOR Allows you to screen all incoming calls ON OFF The values may differ depending on the country region of use Settings and Activity Reports 59 x 2 o zZ m ENGLISH E CALLER ID Name CALLER ID CALL REJECTION Description Determine if the fax displays the caller s name and phone fax number when receiving a cal
21. a felt tip or marker pen will naturally dry out over time and become unusable even with the cap in place the nozzles might become clogged Periodically printing or performing FINE Cartridge cleaning can help to prevent this kind of clogging e f you change to another telephone line turn off the machine before unplugging the telephone line cable Note The power cannot be turned off with ON while the machine is operating 12 Before Using Your Machine Guidelines for Entering Numbers Letters and Symbols ENGLISH When you come to a step that requires you to enter a name or number see the table below to determine which numeric button to press for the letter you want Button Uppercase Letter Mode A Lowercase Letter Mode a Number Mode 1 ABCAAAAAAAG abc DEFD defd GHI ghit i JKL jki MNON GOOO0O0O mno go 00 PORSP pqrsP TUVUUUU tuv u WXYZY wxyzy SK ETN 0 1 7 0 8 1 lt gt LOCCCOCCOCOCOCO mode A mode a 1 Ca letter Lowercase letter gt Number mode D Note After 120 seconds of no operation panel input the fax returns to standby mode and any unregistered changes are lost e Entering Numbers Letters and Symbols 1 Press to switch between the letter and number mode A 2 Use the num
22. a fire or electric shock if the spray comes into contact with electrical components inside the machine 4 Introduction A Caution You may cause injury or damage the machine if you ignore any of these safety precautions Choosing a location Do not install the machine in a location that is unstable or subject to excessive vibration Do not install the machine in locations that are very humid or dusty in direct sunlight outdoors or close to a heating source To avoid the risk of fire or electric shocks install the machine in a location with an ambient temperature range of 5 C to 35 C 41 F to 95 F and humidity of 10 to 90 condensation free Do not place the machine on a thick rug or carpet Do not place the machine with its back attached to the wall Power supply Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the power cord if necessary Never remove the plug by pulling on the cord Do not use an extension lead cord Working around the machine Never put your hands or fingers in the machine while it is printing Do not place any object on the machine Do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the machine If any foreign object metal or liquid fall into the machine unplug the power cord and call or service Do not t
23. a small amount of ink Cleaning too often reduces the amount of ink in the FINE Cartridge Press Maintenance Use 4 or V to select lt CLEANING gt then press Start Copy The fax cleans the print head Note e You can clean the print head up to five consecutive times if necessary e After cleaning print the nozzle check pattern to check if cleaning corrected the problem see page 65 e if normal FINE Cartridge cleaning does not improve the print quality perform deep FINE Cartridge cleaning see page 66 E FINE Cartridge Deep Cleaning If print quality does not improve after a standard Print Head Cleaning try Print Head Deep Cleaning which is a more powerful cleaning process Note Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning so perform this procedure only when necessary Press Maintenance 66 Routine Maintenance x 2 0 Zz Ww Use 4 or V to select lt DEEP CLEANING gt then press Start Copy Note e After cleaning print the nozzle check pattern to check if cleaning corrected the problem see page 65 e f cleaning does not improve print quality replace the FINE Cartridge see page 64 Aligning the FINE Cartridge If ruled lines are printed misaligned or print results are otherwise unsatisfactory adjust the print head position E Print Head Alignment 1 A WO ND Make sure that the machine is turned on open the Do
24. all incoming calls Note To use this feature lt LINE MONITOR VOL gt see page 56 must be set to a setting other than 0 If lt LINE MONITOR VOL gt is set to 0 you will not be able to hear any incoming messages as they are being recorded Press Menu Use 4 or V to select lt DATA REGSTRATION gt then press Start Copy The LCD displays lt USER SETTINGS gt Use 4 or V to select lt TAM SETTINGS gt then press Start Copy The LCD displays lt MESSAGE LENGTH gt Use 4 or V to select lt TAM MONITOR gt then press Start Copy The LCD displays lt ON gt Use 4 or V to select lt ON gt then press Start Copy Press Stop Reset Setting ends and the fax returns to standby mode 44 Using TAM Mode JX510P only x 2 l 0 zZ w E Setting lt TOLL SAVER gt Setting lt TOLL SAVER gt allows you to check whether you have any new messages when you call from a remote location When lt TOLL SAVER gt is set to lt ON gt and there are new messages the fax will answer after the second ring If there are no new messages the fax will ring five times before answering 1 Press Menu 2 Use 4 or V to select lt DATA REGSTRATION3 gt then press Start Copy The LCD displays lt USER SETTINGS gt 3 Use 4 or W to select lt TAM SETTINGS gt then press Start Copy The LCD displays lt MESSAGE LENGTH gt 4 use 4 or V to select lt TOLL SAVER gt then press S
25. allows you to have one telephone line with two numbers one for fax and one for telephone use this mode Subscribe to the Telstra FaxStream Duet service Australia or the Telecom FaxAbility service New Zealand see page 35 lt MANUAL MODE gt RECEIVE OP Bt hy Rings for every call regardless of whether the call is a fax call or a voice call For a fax call you have to manually activate reception of the fax see page 34 lt ANS MACHINE MODE gt LINE IN USE INCOMING CALL Receives documents automatically and routes voice calls to the answering machine Connect an answering machine to your fax see page 34 For the JX510P model cancel TAM mode lt FAX ONLY MODE gt INCOMING CALL Answers all calls as fax calls Receives documents automatically and disconnects voice calls Separate telephone line for fax use only If you want to be alerted when a fax call is received enable the lt INCOMING RING gt setting see page 57 This setting is only available for some countries 32 Receiving Faxes Setting the Receive Mode Once you have decided which mode is suitable for your needs set the mode by pressing Receive Mode Resolution 1 Press Receive Mode Resolution Every time you press Receive Mode Resolution the mode changes cyclically E Receiving Faxes lt FAX ONLY MODE gt Note
26. beeps The fax will now accept remote control commands see List of Remote Control Commands on page 49 For example press 1 1 to play back any telephone messages you may have received When playback has finished press 9 9 to end the remote control End the remote control and hang up the Handset Note e A password is required to use the remote control features However if lt PIN ENTRY gt is set to lt OFF gt see page 59 it is not necessary to enter your password when you use the lt FORWARDING MSG gt feature see page 50 e if you enter an invalid password you will hear an error tone If you enter two invalid passwords consecutively the call will be disconnected You should enter a remote command within 20 seconds of entering your password If more than 20 seconds elapse after you enter your password and you do not enter a remote command the call will be disconnected aoe control features can be used even when the fax is set to a mode other than TAM mode In lt FAX ONLY MODE gt the outgoing message will not be played Press when the call is connected In lt Fax Tel Mode gt press while the Fax Tel message is playing If you have not recorded a Fax Tel message press when the call is connected When the fax is set to lt MANUAL MODE gt and lt MAN AUTO SWITCH gt has been set to lt OFF gt see page 57 TAM mode will be activated if the fax rings 15 times and the call is not a
27. can set the machine to temporarily switch to tone dialing 1 Press Hook or lift the Handset 2 Use the numeric buttons to dial the number of the information service 3 gt When the recorded message of the information service answers press Tone gt k to switch to tone dialing If you pressed Hook in step 1 and wish to talk to the other party lift the Handset 4 Use the numeric buttons to enter the numbers requested by the information service 5 When you have finished using the service press Hook or hang up the Handset E Long Distance Dialing When you register a long distance number you may have to insert a pause within or after the number For long distance dialing the location and length of the pause may differ depending on the telephone system To enter a pause press Pause The length of this pause can be adjusted See lt PAUSE TIME gt on page 57 A pause at the end of a number is fixed at 10 seconds Sending Faxes 27 ENGLISH Redialing When the Line is Busy There are two methods of redialing manual redialing and automatic redialing This section explains these two methods 1 2 3 Manual Redialing Press Redial to dial the last number you dialed with the numeric buttons This starts redialing regardless of whether automatic redialing is enabled This setting is only available when you dialed with the numeric buttons Canceling Manual Redialing To cancel manual redialing press St
28. name and number is registered for the button you just pressed O Press Redial to switch between the name and number on the LCD With the telephone number you want to dial displayed press Start Copy to start the document transmission 26 Sending Faxes ENGLISH Special Dialing E Sending a Document Using Caller History If the lt CALLER ID gt setting is set to lt ON gt the caller s name and phone fax number appear on the LCD when you receive a call see page 60 The fax keeps up to 20 latest caller IDs in memory Note The caller history feature is only available in some countries The feature uses the Telcordia or the ETSI EN 300 778 1 protocol Contact your local telephone company for detailed information 1 Press Caller History then wait for 2 seconds or press any button The numbers names and date and time from which you have received calls recently will be displayed on the LCD 01 3456XXXX gt CANON gt 25 01 2009 13 30 e Press Redial or Caller History to switch between the date and time name and phone fax number on the LCD 2 Use 4 or V to select the receiving party then press Start Copy The fax begins calling the number E Switching Temporarily to Tone Dialing Many information services for banks airline reservations hotel reservations etc require tone dialing for their services If your machine is connected to a rotary pulse line you
29. not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition Note Load the paper in the Rear Tray before you replace the FINE Cartridge The machine may make some operating noises when preparing to print This is normal operation Testing and Cleaning the FINE Cartridge The print head in the FINE Cartridge contains nozzles through which ink is propelled onto the paper To maintain the best possible print quality these nozzles need to be cleaned from time to time Your fax is equipped with a print head cleaning function that does this E Printing the Nozzle Check Pattern Before cleaning the print head you may want to print the nozzle check pattern to test the print head of the FINE Cartridge installed in the fax This test shows if each print head nozzle is operating properly 1 Load paper into the Rear Tray For details on loading paper in the Rear Tray see Loading Documents and Paper on page 21 2 Press Maintenance Routine Maintenance 65 x 2 0 zZ m ENGLISH 3 4 Use 4 or V to select lt NOZZLE CHECKo gt then press Start Copy The fax prints the nozzle check pattern Nozzle check pattern If the pattern is broken or missing 1 clean the FINE Cartridge print head see page 66 FINE Cartridge Cleaning If the pattern is broken or missing clean the FINE Cartridge print head Note Cleaning the print head consumes
30. notice Specifications 93 Canon Inc Yako Development Center Tsukagoshi 3 451 Saiwai ku Kawasaki shi Kanagawa 212 8530 Japan Phone 044 542 2111 Ref No 1J08 022 01 DECLARATION OF CONFORMITY Multifunction Device JX510P JX210P with AC Adapter and Ink Cartridge We Manufacturer Canon Inc 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan and Authorized representative in Europe Canon Europa N V Bovenkerkerweg 59 61 1185 XB Amstelveen The Netherlands declare under our sole responsibility that the product s Multifunction Device JX510P and JX210P model K10334 Ink Cartridges PG 40 PG 50 AC Adapter K30307 is are in conformity with the essential requirements of EC Directive s 1999 5 EC by applying the following standards EC Directive s Reference of standard s and amendment s 1999 5 EC TBR 21 January 1998 EN60950 1 2001 with the following amendment s to this standard A11 2004 EN55022 2006 EN55024 1998 with the following amendment s to this standard A1 2001 and A2 2003 EN61000 3 2 2006 EN61000 3 3 1995 with the following amendment s to this standard A1 2001 and A2 2005 Note 1 The CE Marking is affixed from the year 08 2 The quality system covering the production is implemented according to ISO 9000 Series EN29000 Series or monitored based on appropriate measures
31. protective tape to connect the external device Users in Europe If you prepare your own phone cable be sure it is a 6 wire phone cable Users in the UK If the connector of the external device cannot be connected to the jack on the machine you will need to purchase a B T adapter to connect as follows Connect the external device line to the B T adapter then connect the B T adapter to the jack Important Be sure to remove the tapes and protective material before you turn on the machine Note The tape or the protective material position is subject to change Introduction x 2 O zZ m 2 Turn on the machine Note e if an unintended language is displayed on the LCD press Stop Reset then change it into your desired language See Selecting the Language for the LCD on page 8 e The country selection is only available for some countries 3 Prepare the FINE Cartridge 4 Caution e Do not touch internal parts other than the Holder e Do not drop or shake FINE Cartridge as this may cause the ink to leak out and stain your clothes and hands Important e Do not touch the electrical contacts or Print Head Nozzles on a FINE Cartridge The machine may not print out properly if you touch it e Do not reattach the protective tape once it has been removed Handle the removed protective tape carefully to avoid getting your hands dirty or staining surrounding work area
32. returns to standby mode Note You cannot delete lt OUTGOING MESSAGE gt or lt ALT OUTGOING MSG gt To record a new outgoing message or alternative outgoing message repeat steps 1 to 7 An old outgoing message or alternative outgoing message will be deleted automatically when you record a new message Setting TAM Mode Setting TAM mode allows you to receive telephone messages ICM and fax transmissions while the fax is unattended 1 Press TAM to set TAM mode 15 00 When you set TAM mode the TAM Lamp lights up and the outgoing message is played e To cancel TAM mode press TAM again This turns off the TAM Lamp If you have any new telephone messages the messages are played automatically Note lt NO OGM gt is displayed on the LCD when no outgoing message has been recorded You must record an outgoing message before you can set TAM mode see page 42 A maximum of 55 messages including telephone messages outgoing message alternative message voice memos Fax Tel message and forwarding message with a total maximum recording time of 30 minutes can be recorded You can set a maximum recording time of 240 seconds for telephone messages see page 44 The number of messages or total recording time may be reduced if there are many faxes stored in memory If you have any new telephone messages the TAM Lamp blinks and the number of messages appears on the LCD The day and time when the telep
33. s end Contact Telecom for connection information E Setting the Fax for Network Switch 1 Press Receive Mode Resolution to select lt NET SWITCH gt See Setting the Receive Mode on page 33 v The fax returns to standby mode Operation for Network Switch System The procedures for using the network switch system are almost the same as when using the fax over a normal telephone line When you receive calls however the fax will respond slightly differently as described below When you hear the telephone call ring pattern Pick up the Handset and talk normally If you hear a slow beep it means the call is from a fax machine trying to send a document Press Start Copy to receive the document If you do not pick up the Handset the fax continues to ring until the other party hangs up If an answering machine is connected it takes over the call When you hear the fax call ring pattern double ring After the fax rings it receives the document automatically Other Features E Saving Ink You can enable disable ink saving feature by selecting lt INK SAVER gt when Menu is pressed Note By enabling this feature print quality will be reduced For highest print quality disable this feature Press Menu Use 4 or V to select lt DATA REGSTRATION gt then press Start Copy Use 4 or W to select lt PRINTER SETTINGS gt then press Start Copy Use 41 or V to select lt INK SAVER gt the
34. select lt CALLING VOLUME gt then press Start Copy Use 4 or W to change the volume then press Start Copy NO oO fh WD Press Stop Reset Setting ends and the fax returns to standby mode E Receiving Documents in Memory While Performing Another Task or When a Problem Occurs If your fax is performing another task or encounters a problem when receiving a document it automatically stores the unprinted pages in memory and the LCD displays lt REC D IN MEMORY as well as one or more messages For an explanation of the message s and details on the action to take see page 88 Note Once the pages are printed they are deleted from memory Receiving Faxes 37 x 2 o zZ m ENGLISH E Polling to Receive Documents The polling feature allows you to request a document to be faxed to you from another fax machine The sending party only needs to make sure the document is on a fax machine and ready to be sent Thus when your fax polls the other fax machine the document is sent automatically The fax can poll any fax machine that supports polling Note e Before attempting to poll a fax machine make sure that the other fax machine supports polling e Your fax cannot do polling transmissions Press Menu Use 4 or W to select lt FAX OPTIONS gt then press Start Copy Use 4 or V to select lt POLLING RX gt then press Start Copy kh GQ DN Dial the fax number of the fax m
35. speed dialing you must register the receiving number with your fax You can also register the name of the party the name appears on the printout of the ONE TOUCH SPEED DIAL TELEPHONE NO LIST Note It is recommended to print out a copy of the ONE TOUCH SPEED DIAL TELEPHONE NO LIST and keep it for reference See Activity Reports on page 60 for details on printing the list 1 Press Menu 2 Use 4 or V to select lt TEL REGISTRATION gt then press Start Copy The LCD displays lt 1 TOUCH SPD DIAL gt 3 Press Start Copy The LCD displays lt 01 gt 4 use 4 or W to select the number of the one touch speed dialing button 01 09 under which you want to register the number then press Start Copy twice If a number is already registered under this one touch speed dialing button the number is displayed on the LCD Before Using Your Machine 17 ENGLISH 5 7 Enter the party s number up to 60 digits using the numeric buttons then press Start Copy twice TEL 250xxx_ The values may differ depending on the country region of use Enter the party s name up to 16 letters using the numeric buttons then press Start Copy to register the name see page 13 CANON A Note To delete the name and number registered under the one touch speed dialing button press Clear and Start Copy after you perform steps 1 to 4 To assign additional one touch s
36. that the illustrations of the fax in this guide may differ from your model Instructions for specific models are labelled with the fax names Introduction 3 ENGLISH ASafety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the machine safely Do not attempt to use the machine in any way not described in this manual A Warning e This product emits low level magnetic flux If you use a cardiac pacemaker and feel abnormalities please move away from this product and consult your doctor You may cause an electric shock fire or damage the machine if you ignore any of these safety precautions Choosing a location Do not place the machine close to flammable solvents such as alcohol or thinners Power supply Never attempt to plug in or unplug the machine from the power supply when your hands are wet Always push the plug all the way into the power outlet Never damage modify stretch or excessively bend or twist the power cord Do not place heavy objects on the power cord Never plug the machine into a power socket that is shared with other equipment extension lead cord 2 or 3 way adapter etc Never use the machine if the power cord is bundled or knotted If you detect smoke unusual smells or strange noises around the machine immediately unplug the machine at the power supply and call for service Periodically unplug the mach
37. to send the machine usage information will be displayed three months and then six months after the installation After that it will be displayed every half a year for about four years Troubleshooting 83 ENGLISH Read the instructions on the screen and follow the procedure below e f you agree to participate in the survey program Click Agree then follow the on screen instructions The machine usage information will be sent to Canon via the Internet Note When sending the information the caution screen such as an Internet security screen may be displayed In this case confirm the program name is IJPLMUI exe then allow it e f you do not agree to participate in the survey program Click Do not agree The confirmation screen will be closed and the survey at that time is skipped The confirmation screen will be displayed again three months later e To uninstall the Inkjet Printer Scanner Fax Extended Survey Program To uninstall the Inkjet Printer Scanner Fax Extended Survey Program click Uninstall Once the program has been uninstalled neither the survey nor the transmission of the machine usage information will be performed General Problems E The Fax has no Power The power cord may not be plugged in Check that the power cord is plugged securely into the fax and into the wall securely outlet see your setup sheet If the fax is plugged into a power strip make sure the power strip is plugged in and
38. turned on The power cord may not be supplying Check the power cord by substituting with another power E The Fax will not Print Reports Action The FINE Cartridge may need to be Determine if the problem is with the FINE Cartridge and replace if necessary replaced see page 62 E Nothing Appears on the LCD The power cord may not be plugged in Check that the power cord is plugged securely into the fax and into the wall securely outlet see your setup sheet If the fax is plugged into a power strip make sure the power strip is plugged in and turned on If the LCD remains blank unplug the fax wait five seconds then plug it in again The LCD LED may be in the power Press any button on the Operation Panel except for ON to restore the display saver mode E Caller ID Action The caller s ae number does e See the contract details of your caller ID service not appear on the i e Check the settings of your machine See Setting Caller ID on page 38 e Depending on the line conditions callers phone fax numbers may not be shown e The caller ID service may vary among countries regions For more information contact your local telephone company 84 Troubleshooting In Case of a Power Failure The user data settings and registered data for one touch speed dialing and coded speed dialing are saved during a power failure JX510P model Faxes or messages stored in
39. want then press Start Copy You can select from the followings e lt ANONYMOUS gt The fax rejects calls from any callers who have blocked their phone fax number from the caller ID service e lt SELECTIVE gt The fax rejects calls from specific phone fax numbers you place in lt REJECTED NUMBER list e lt OUT OF AREA gt The fax rejects calls from any callers in an area that does not have the caller ID service lt SHOW IN HISTORY gt Determine if the fax stores phone fax number for rejected calls in memory 7 Use 4 or W to select lt ON gt YES then press Start Copy O If you set to lt OFF gt the setting goes on to the next lt CALL REJECTION gt setting O If you set lt ANONYMOUS gt or lt OUT OF AREA gt to lt ON gt select a method to reject calls in lt REJECTION METHOD gt Press Start Copy then proceed to step 12 O If you set lt SELECTIVE gt to lt ON gt register the specific phone fax numbers you want to reject in lt REJECTED NUMBER list Follow the steps below e If you set lt SHOW IN HISTORY gt to lt YES gt or lt NO gt lt TEL REGISTRATION is displayed on the LCD If you want to finish the lt CALLER ID gt setting press Stop Reset to return to standby mode If you want to continue to set other lt CALL REJECTION gt settings press 4 and then repeat from step 2 again 8 Press Start Copy 9 Use 4 or V to select the number of lt REJECTED NUMBER gt list 00 09
40. 26 22 Stop Reset 23 Tone see page 13 page 27 24 Numeric buttons see page 13 JX510P only Before Using Your Machine 11 ENGLISH Turning the Machine ON and OFF Turn on the machine before using E Turning on the Machine Before turning on the machine confirm that the FINE Cartridge is set into place Note If preparatory operations are not yet finished follow your setup sheet to complete them 1 Toturn on the machine press ON ON flashes green for a while and then turns on Note e If an error message is displayed on the LCD see LCD Messages on page 85 When the machine is left inactive for more than 4 minutes 30 seconds the LCD goes off automatically and the machine enters the power saver mode Press any button on the Operation Panel except for ON to restore the display E Turning off the Machine 1 To turn off the machine press ON The machine is off after lt SHUTTING DOWN gt is displayed on the LCD Important e Always turn off the machine before disconnecting the power cord This ensures the FINE Cartridge is covered to prevent it from drying out e If the machine is not used for an extended period of time we recommend making copies or performing FINE Cartridge cleaning about once every month to prevent degradation of the FINE Cartridge The FINE Cartridge has many nozzles in order to produce high definition prints In the same way that the tip of
41. 3 Copies of the rating plates of these models are attached Date October 10 2008 Keiji Kawata Manager S Y TERA gt IJD SafetyRegulation Advancement Dept IJ Quality Assurance Center Canon Inc Canon Canon Inc Yako Development Center Tsukagoshi 3 451 Saiwai ku Kawasaki shi Kanagawa 212 8530 Jap n Tel fono 044 542 2111 N de ref 1J08 022 01 DECLARACI N DE CONFORMIDAD Dispositivo multifunci n JX510P y JX210P con adaptador CA y cartucho de tinta Nosotros el Fabricante Canon Inc 30 2 Shimomaruko 3 chome Ohta ku Tokio 146 8501 Jap n y nuestro representante autorizado en Europa Canon Europa N V Bovenkerkerweg 59 61 1185 XB Amstelveen Pa ses Bajos declaramos bajo nuestra exclusiva responsabilidad la conformidad de los productos Dispositivo multifunci n JX510P y JX210P modelo K10334 Cartuchos de tinta PG 40 y PG 50 Adaptador CA K30307 con los requisitos esenciales de la Directiva 1999 5 CE mediante la aplicaci n de las siguientes normas Directiva s CE Indicaci n de las normas y sus enmiendas 1999 5 CE TBR 21 enero de 1998 EN60950 1 2001 con la siguiente enmienda a esta norma A11 2004 EN55022 2006 EN55024 1998 con las siguientes enmiendas a esta norma A1 2001 y A2 2003 EN61000 3 2 2006 EN61000 3 3 1995 con las siguientes enmiendas a esta norma A1 2001 y A2 2005 Nota 1 El marcado CE de conformidad
42. 3 mm Transmission time G3 ECM MMR Approx 3 seconds JX510P 6 seconds JX210P Scanning line density Horizontal 8 dots mm Vertical Standard 3 85 lines mm Vertical Fine 7 7 lines mm Recording method Ink Jet printing Paper tray capacity Maximum 11 mm 100 sheets with 75 g m paper Paper type Plain cut sheet paper A4 Letter Legal Paper weight 64 g m to 105 g m Paper thickness 0 09 mm to 0 13 mm Image memory Up to 120 A4 size pages JX510P 2 60 A4 size pages JX210P standard resolution Auto dial functions One touch speed dialing Registration for 9 numbers Coded speed dialing Registration for 100 numbers JX510P 60 numbers JX210P Ink cartridges Canon FINE Cartridge PG 40 Canon FINE Cartridge PG 50 Option Power source AC 100 240V 50 60Hz Power consumption Sleep Approx 1 7 W USB connection to PC Maximum Approx 39 W Operating environment Temperature 5 to 35 C Humidity 10 to 90 RH no condensation Dimensions 400 mm W x 269 mm D x 174 mm H with the Handset placed with the Document Cover closed Weight Approx 4 1 kg with the Handset placed with the FINE Cartridge installed Interface USB Port Hi Speed USB Applicable line Public Switched Telephone Network PSTN Specifications are subject to change without notice 1 Based on the Canon FAX Standard Chart No 1 Standard mod
43. 62 The document may not have been loaded correctly into the ADF Remove the document stack it if necessary and load it face up into the ADF correctly see page 21 Make sure the Cover is closed The FINE Cartridge may not be installed properly Make sure the FINE Cartridge is installed properly see your setup sheet or page 62 Print head nozzles are clogged Print the nozzle check pattern see page 65 E lt MEMORY FULL gt Appears on the LCD When Making Multiple Copies Cause The fax s memory is full Action e Print or delete any documents stored in memory see page 40 to free up space in the fax s memory then start again e Change the scanning resolution and try copying again The document you are copying may have too many graphics If multiple pages are being copied separate the pages into smaller stacks If not make the desired number of copies one at a time as needed Troubleshooting 77 x 2 o zZ m ENGLISH Telephone Problems E You Cannot Dial The telephone line may not be Make sure all line connections are secure see your setup sheet connected properly The power cord may not be plugged in Check that the power cord is plugged securely into the fax and into the wall securely outlet see your setup sheet If the fax is plugged into a power strip make sure the power strip is plugged in and turned on The mach
44. An error requiring servicing might have occurred Turn off the machine and unplug the power cord of the machine from the power supply After a while plug the power cord of the machine back in and turn on the machine If the same error occurs contact the service center m CHK PRINTER 5B00 REQUIRE SERVICE The ink absorber which holds the ink used for print head cleaning may be full Contact the service center as early as possible 86 Troubleshooting E CHK PRINTER B200 REQUIRE SERVICE x 2 o zZ w Action An error requiring servicing might have If using the machine as phone contact the service center then turn off the occurred machine immediately If not using as phone turn off the machine immediately then contact the service center using your phone CHK PRINTER nnnn SEE MANUAL Action An error requiring servicing might have Turn off the machine and unplug the power cord of the machine from the power occurred supply After a while plug the power cord of the machine back in and turn on the machine If the same error occurs contact the service center m CLEAR PAPER JAM There is a paper jam Clear the paper jam see page 72 and reload paper in the Rear Tray Press Stop Reset m DOC TOO LONG Action The document is longer than 400 mm Use a copier to make a reduced copy of the document and then send the copy E ECM RX Action
45. Canon JXSIOP JX210P User s Guide Table of Contents Introduction Before Using Your Machine Copying Sending Faxes Receiving Faxes Using TAM Mode JX510P only Printing from Your Computer Settings and Activity Reports Routine Maintenance Troubleshooting Specifications 10 22 23 32 42 53 55 62 72 92 I 2 al o zZ w ENGLISH This equipment conforms with the essential requirements of EC Directive 1999 5 EC For Europe Only European Union and EEA only These symbols indicate that this product is not to be disposed of with your household waste according to the WEEE Directive 2002 96 EC the Battery Directive 2006 66 EC and or your national laws implementing those Directives This product should be handed over to a designated collection point e g on an authorized one for one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment EEE and 5 batteries and accumulators Improper handling of this type of waste could have a possible impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources For more information about the recycling of this product please contact your local city office waste authority approved scheme or your househ
46. Error 5100 Is Displayed Movement of the Holder is blocked Clear the paper jam or foreign object that is preventing the Holder from moving then turn off the machine and turn it back on again There may be an obstruction that is not Check for any obstruction paper clip small object etc and also that the allowing the Holder mechanism to protective tape are removed from the FINE Cartridge Check also for a paper move jam and clear the jam if necessary see page 72 Then press Stop Reset and start again The FINE Cartridge may be defective Press Stop Reset Reinstall the FINE Cartridge see your setup sheet or page 62 and start again In either case if the error does not clear try unplugging the printer Wait several minutes then plug it back in Also try replacing the FINE Cartridge with a new one see page 62 An error requiring servicing might have Turn off the machine and unplug the power cord of the machine from the power occurred supply After a while plug the power cord of the machine back in and turn on the machine If the same error occurs contact the service center Troubleshooting 89 ENGLISH E Service Error B200 Is Displayed An error requiring servicing might have occurred Action If using the machine as phone contact the service center then turn off the machine immediately If not using as phone turn off the machine immediately then contact the service center u
47. Guide is adjusted correctly see your setup sheet or page 21 Sheets of paper may be sticking Be sure to tap the stack on a flat surface before loading it in the Rear Tray This together keeps the sheets of paper from sticking together Troubleshooting 73 x 2 o zZ m ENGLISH The Rear Tray may contain too many sheets Make sure the paper stack in the Rear Tray does not exceed the paper limit mark p see page 21 e Do not exceed the maximum loading capacity of the Rear Tray see page 92 e Do not force the paper stack into the Rear Tray Different types of paper may be loaded in the Rear Tray Load only one type of paper Make sure you load paper that meets the paper requirements for the fax see page 20 E Repeated Paper Jams Occur The paper you are using may be causing the jams Action e Be sure to tap the stack on a flat surface before loading it in the Rear Tray This keeps the sheets of paper from sticking together e Check that the paper you are using and your printing environment are within the specifications of the fax see page 20 page 92 Try loading a fresh stack of paper in the Rear Tray Faxing Problems e Sending Problems E You Cannot Send a Document The FINE Cartridge may not be installed properly Make sure the FINE Cartridge is installed properly Do not remove a used FINE Cartridge except to replace it with a new one
48. INE Cartridge see page 62 REMOVE DOCUMENT Action The document is set while printing Remove the document Press Stop Reset and try printing again 88 Troubleshooting E SET DOCUMENT IN CORRECT POSITION x 2 l o Zz Ww Action The document cannot be correctly Make sure the document meets the requirements and is correctly loaded If detected or the document is too small necessary reload the document and press Start Copy See Document Requirements on page 19 and Loading Documents and Paper on page 21 E TAM MEMORY FULL Action Either 55 messages including an Listen to your telephone messages and delete any unnecessary messages outgoing message alternative Alternatively erase all telephone messages stored in the fax memory see message voice memos Fax Tel page 46 message and forwarding message have been recorded or the total maximum recording time of 30 minutes has been reached JX510P only E TX RX CANCELLED Action You pressed Stop Reset to cancel the If required try sending again transmission E TX RX NO nnnn When the fax sends or receives a Write the number down if you will need it later document it assigns it a unique identification number nnnn Status Monitor Messages The following messages are displayed on the status monitor when the machine is performing a function or encounters an error E Service
49. NET SWITCH gt See Setting the Receive Mode on page 33 v The fax returns to standby mode Three short rings short short short at regular intervals Operation for Network Switch System The procedures for using the network switch system are almost the same as when using the fax over a normal telephone line When you receive calls however the fax will respond slightly differently as described below When you hear the telephone call ring pattern Pick up the Handset and talk normally If you hear a slow beep it means the call is from a fax machine trying to send a document Press Start Copy to receive the document If you do not pick up the Handset the fax continues to ring until the other party hangs up If an answering machine is connected it takes over the call When you hear the fax call ring pattern triple ring After the fax rings it receives the document automatically Receiving Faxes 35 ENGLISH Telecom FaxAbility New Zealand only Telecom N Z offers the FaxAbility capability If you subscribe to this service your line is assigned two numbers one for fax and one for phone When the fax number is called the network sends a specific ringing tone which your fax recognizes and automatically handles as a fax call If the phone number is called a different ringing tone is sent out from the network so that the call is handled as a voice call This means that there is no switching delay at the other party
50. PRINT ERROR ONLY Print only when an error occurs during sending ATTACH TX IMAGE Print a transmission report attaching its YES NO image OUTPUT YES Set the fax to print a transmission report every time you send a document ATTACH TX IMAGE Print a transmission report attaching its YES NO image OUTPUT NO Turn off the transmission report feature RX REPORT Enable disable automatic printing of the reception report PRINT ERROR ONLY OUTPUT YES OUTPUT NO 56 Settings and Activity Reports ACTIVITY REPORT AUTO PRINT TX RX SEPARATE Description Settings Enable disable automatic printing of the ACTIVITY REPORT When you set ON your fax is set to print the ACTIVITY ON OFF REPORT for every 20 transactions sending and receiving Divide the activity management report into sent and received ON OFF transactions m TX SETTINGS Name Description Settings ECM TX Enable disable error correction during transmission ON OFF PAUSE TIME Set the length of the pause you insert into a dialing sequence 1 to 9 seconds AUTO REDIAL Determine whether the fax will redial a number if it fails to get ON OFF a response on the first attempt REDIAL TIMES Set the number of retries 1 to 10 times REDIAL INTERVAL Set the period of time between redialing attempts 2 to 99 minutes DIAL TONE DETECT Set whether to send faxes after detecting the dial tone This ON OFF function may not work correctly with some t
51. REPORT and MEMORY CLEAR REPORT see page 85 can only be printed automatically See lt REPORT SETTINGS gt page 56 on how and when reports are printed automatically Note If the lt AUTO PRINT gt setting is set to lt OFF gt the following will not be printed automatically ACTIVITY REPORT TX REPORT RX REPORT MULTI TX REPORT and MEMORY CLEAR REPORT Refer to Receiving to Memory Temporarily on page 37 1 Press Menu 2 Use 4 or V to select lt REPORT gt then press Start Copy 3 Use or V to display the type of report you want to print then press Start Copy You can select lt ACTIVITY REPORT gt lt 1 TOUCH LIST gt lt CODED DIAL LIST gt or lt USER DATA LIST gt JX210P only 60 Settings and Activity Reports ACTIVITY REPORT Summarizes the information for the sending and receiving activities of your fax after 20 transactions For automatic printing see lt ACTIVITY REPORT gt on page 57 Transactions in the ACTIVITY REPORT are listed chronologically ONE TOUCH SPEED DIAL TELEPHONE NO LIST Lists the numbers and names registered under one touch speed dialing buttons CODED SPEED DIAL TELEPHONE NO LIST Lists the numbers and names registered under coded speed dialing codes USER S DATA LIST Lists the current settings of the fax and the registered sender information MEMORY LIST Lists the documents currently stored in the fax s memory see page 40 TX REPORT
52. Times 1 Follow steps 1 to 4 in Setting the Forwarding Number on page 50 2 Use 4 or W to select lt ON gt then press Start Copy The LCD displays lt FWD TEL NUMBER gt 3 Use 4 or W to select lt AUTO REDIAL gt then press Start Copy The LCD displays lt ON gt 4 use 4 or W to select lt ON gt then press Start Copy twice The LCD displays lt 2TIMES gt 5 Use the numeric buttons or 42 or V to enter the number of redial times then press Start Copy twice The LCD displays lt 2MIN gt 50 Using TAM Mode JX510P only x 2 9 zZ m 6 Use the numeric buttons or 4s or V to enter the redial interval then press Start Copy T Press Stop Reset Setting ends and the fax returns to standby mode E Setting lt PIN ENTRY gt If you set the lt PIN ENTRY gt setting to lt ON gt you must enter a password to use the forwarding feature see page 51 1 Follow steps 1 to 4 in Setting the Forwarding Number on page 50 2 Use 4 or W to select lt ON gt then press Start Copy The LCD displays lt FWD TEL NUMBER gt 3 Use 4 or V to select lt PIN ENTRY gt then press Start Copy The LCD displays lt ON gt 4 use 4 or W to select lt ON gt then press Start Copy 5 Press Stop Reset Setting ends and the fax returns to standby mode When a Forwarded Call is Received When lt FWD SETTINGS is set to lt ON gt telephone messages recorded wh
53. V to select lt DELAYED TX gt then press Start Copy SET TIME 15 00 Enter the desired sending time in 24 hour clock format using the numeric buttons O Precede single digits with a zero O Press Clear if you need to re enter the time e You can also use 4 or P to move the cursor Press Start Copy Enter the receiving party s fax number e You can enter the receiving party s fax number by using the numeric buttons one touch speed dialing coded speed dialing or directory dialing see page 25 If you use the numeric buttons press Start Copy after entering the number to register it Sending Faxes 29 ENGLISH Press Start Copy Press Start Copy when using directory dialing The fax scans the document into memory Note If lt MEMORY FULL gt appears on the LCD during scanning delete unnecessary documents from the memory see page 41 then rescan your fax 9 The fax will automatically dial at the programmed time 1 2 Sending Other Documents While the Fax is Set for Delayed Sending You can send receive and copy other documents even when the fax is set for sending at a preset time To send or copy other documents after setting the fax for delayed sending simply send or copy using any other sending procedure in this guide Note Delayed sequential broadcasting is applicable for sending one document to more than one location at a later time when multiple fax num
54. When the ink is almost empty lt RECOMEND NEW CRT gt is displayed on the LCD and the Ink Lamp blinks When this occurs it may not be possible to clearly print received faxes from memory When the ink is empty lt NO INK gt is displayed on the LCD Replace the FINE Cartridge with new one For more details see Replacing a FINE Cartridge on page 64 Printing will resume as soon as the FINE Cartridge is replaced e Press Stop Reset to cancel the current print job Replace the empty ink cartridge immediately after the printing The resulting print quality is not satisfactory if printing is continued under the ink out condition 62 Routine Maintenance Note The resulting print quality may not be satisfactory if printing is continued under this condition When the ink level is low the print quality may become poor and the machine will start storing incoming fax data in the memory The FAX cannot detect whether or not the received data are clearly printed on the paper The FAX automatically deletes the received fax data in the memory after printing them We recommend you to set lt SAVE RX IMAGE gt to lt ON gt see page 57 You can store the received fax data in the memory for no more than 30 transactions Delete them before the memory becomes full e Setting Automatic Printing When the ink is low you can set the receiving fax either automatic printing or storing in memory 1 Press Menu 2 Use 4 or V to sele
55. ach telephone message voice memo recording time will be set to 60 Deleting Messages a A on Press Menu Use 4 or W to select lt MSG REGISTRATION gt then press Start Copy Use 4 or V to select the type of message you want to delete then press Start Copy The LCD displays lt PLAY gt Use 4 or W to select lt DELETE gt then press Start Copy Press Stop Reset The fax returns to standby mode Note You cannot delete lt OUTGOING MESSAGE gt or lt ALT OUTGOING MSG gt An old outgoing message or alternative outgoing message will be deleted automatically when you record a new message Playing Telephone Messages Telephone messages will be played back in order from the oldest message recorded If a voice memo has been recorded it will be played back first 1 Press Play The day and time when the telephone message was recorded the number of telephone messages and the number of the message being played ICM No are displayed whenever a message is played SUN 17 15 02 05 Note Press k lt to listen to the message again Repeat Press pp to play the next message Skip Press lt q twice to play the previous message Press Stop Reset to stop playback Press Delete during playback to delete a message Use 41 or V to change the volume 46 Using TAM Mode JX510P only Follow the procedures below to delete all messages 1 2
56. achine x 2 Y zZ m Registering Sender Information You can register sender information Transmit Terminal Identification TTI in your machine so that your name your fax telephone number and the date and time of transmission are printed in small type at the top of each page to be received Thus whenever you send a fax from this machine the recipient receiving the fax knows who sent it and when it was sent Below is an example of how your sender information would print on a fax sent from your machine 25 01 2009 15 33 FAX 123 4567 YOUR NAME DESTINATION ID m 001 B TELEPHONE BOOLE 945 13 51617 FAX 1234567 Our Ref 350 PJC EAC C D E A Date and time of transmission B Your fax telephone number You can select lt FAX gt or lt TEL gt to be displayed in front of the number See lt FAX TEL No MARK on page 56 C Your name D Displays the name of the destination when sending from one touch or coded speed dialing E Page number E Entering the Date and Time 1 Press Menu 2 Use 4 or V to select lt DATA REGSTRATION3 gt then press Start Copy three times 25 01 2009 13 30 3 Use the numeric buttons to enter the date and time in 24 hour format then press Start Copy e Precede single digits with a zero e Enter only the last two digits of the year 4 Press Stop Reset Registration ends and the fax returns to standby mode Bef
57. achine you wish to poll Use one of the dialing methods described TEL 3456xxxx 5 Press Start Copy Your fax begins receiving the document Setting Caller ID If the lt CALLER ID gt setting is set to lt ON gt the caller s name and phone fax number appear on the LCD when you receive a call You can also set the fax to reject unwanted calls JX510P only Note lt CALLER ID gt is only available in some countries e To use this feature you will need to subscribe for a caller ID service only available in some countries The lt CALLER ID gt feature uses the Telcordia or the ETSI EN 300 778 1 protocol Contact your local telephone company for detailed information on this service e If the lt CALLER ID gt setting is set to lt ON gt the machine will not enter the power saver mode see page 12 1 Press Menu 2 Use 4 or V to select lt DATA REGSTRATION3 gt then press Start Copy 3 Use 4 or V to select lt CALLER ID gt then press Start Copy The LCD displays lt OFF gt 4 use 4 or W to select lt ON gt to enable the lt CALLER ID gt feature then press Start Copy To disable the lt CALLER ID gt feature use 41 or V to select lt OFF gt then press Start Copy Press Stop Reset to return to standby mode 5 Press Start Copy 38 Receiving Faxes x 2 o zZ m 6 use 4 or W to select the type of lt CALL REJECTION gt setting JX510P only you
58. age and keeping it ona level surface Printing beyond the recommended printing area If you are printing beyond the recommended printing area of your printing paper the lower edge of the paper may become stained with ink Resize your original document in your application software For details on recommended printing area see Paper Requirements on page 20 Inside of the machine is dirty Perform the Bottom Plate Cleaning to clean the inside of the machine For details on cleaning see Cleaning Your Machine on page 68 Note To prevent the inside of the machine from getting stained set the page size correctly Printed paper is taking long to dry Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented 1 Make sure that the machine is turned on 2 Open the printer properties dialog box Refer to the On screen Manual 3 Click the Maintenance tab and then Custom Settings eed ihe Ink Drying Wait Time slide bar to set the wait time and then click end 5 Confirm the message and click OK The paper is scratched by other loaded paper The paper may be scratched by other loaded paper when feeding from the Rear Tray In this case load one sheet at a time Printing graphics with the intensity setting set too high If you are printing images with high intensity the paper may absorb too much ink and become wavy causing paper abrasion
59. ages on page 46 e Clearing Documents and Paper Jams In the unlikely event that your machine jams you will need to remove the jammed paper See Paper Jams on page 72 e Setting the Telephone Line Type To use a fax or make a telephone call you need to set the telephone line type setting properly on the machine If you are unsure of your telephone line type contact your telephone company See Setting the Telephone Line Type on page 14 e Receiving to Memory Temporarily lt AUTO PRINT OFF gt You can configure not to print received faxes automatically Set the lt AUTO PRINT gt setting to lt OFF gt to store received faxes in the machine s memory See Receiving to Memory Temporarily on page 37 2 Introduction x 2 Y zZ w Reading the Documentation This guide provides detailed information on how to set up operate maintain and troubleshoot your fax Please read the list below to become familiar with the symbols terms and abbreviations used in this guide A Warning Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly In order to use the machine safely always pay attention to these warnings A Caution Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly In order to use the machine safely always pay attention to these cautions Important Ind
60. ax or after it starts scanning e Setting the Scanning Contrast Contrast is the difference in brightness between the lightest and darkest parts of a printed document You can adjust the contrast your fax uses to send or copy documents according to how light or dark your document is 1 Press Menu 2 Use 4 or V to select lt DATA REGSTRATION gt then press Start Copy twice The LCD displays lt DATE 8 TIME gt 24 Sending Faxes x 2 al Y zZ m 3 Use 4 or W to select lt SCAN CONTRAST gt then press Start Copy The LCD displays lt STANDARD gt 4 use 4 or V to adjust the scanning contrast then press Start Copy You can select lt STANDARD gt lt DARKER gt or lt LIGHTER gt 5 Press Stop Reset Setting ends and the fax returns to standby mode Automatic Dialing E Sending a Document Using One Touch Speed Dialing or Coded Speed Dialing Numbers To use this feature you must first register numbers for one touch speed dialing see page 17 or coded speed dialing see page 18 1 Load the document face up into the ADF See Loading Documents and Paper on page 21 You can set the scanning resolution and the contrast see page 24 2 Press the one touch speed dialing button under which the number you wish to fax is registered 01 CANON Or Press Coded and enter the appropriate two digit coded speed dialing code The registered name and number appear If you ma
61. bers are dialed see page 31 Canceling Delayed Sending Press Menu Use 4 or V to select lt MEMORY REFERENCES then press Start Copy Use 4 or V to select lt DELETE DOCUMENT gt then press Start Copy TX RX NO 0001 Use 41 or V to select the transaction number lt TX RX NO gt of the document you want to delete then press Start Copy The LCD displays lt YES NO gt e If the LCD does not change after you press 41 or V this means only one transaction is stored in memory e f you are unsure of the transaction number lt TX RX NO gt print the MEMORY LIST see page 40 Press to delete the document If you want to continue sending press Press Stop Reset The fax returns to standby mode 30 Sending Faxes ENGLISH Sequential Broadcasting E Sending a Document to More Than One Location Sequential broadcasting sends one document to more than one location You can send to a total of 110 locations 70 locations for the JX210P model as follows 9 locations 100 locations 60 locatitons for the JX210P model e Regular dialing Numeric buttons dialing 1 location e One touch speed dialing e Coded speed dialing You can enter the one touch speed dialing and coded speed dialing locations in any order You simply press the one touch speed dialing button or press Coded or Directory followed by the two digit code You can also include on
62. bleshooting on page 72 1 Load the document face up into the ADF See Loading Documents and Paper on page 21 2 Press Start Copy The LCD displays lt COPY PAGE 01 gt 3 Press Receive Mode Resolution You can select lt COPY STANDARD gt lt COPY FINE gt or lt COPY DRAFT gt 4 Enter the number of copies up to 99 using the numeric buttons then press Start Copy To make a correction to the number of copies press Clear and re enter the number To stop copying anytime press Stop Reset If the document does not eject press Start Copy for a few seconds then the fax will feed out the document See Jams in the ADF on page 72 22 Copying x 2 o zZ m Sending Faxes Sending Documents Before you send a document see Document Requirements on page 19 and Loading Documents and Paper on page 21 Note O f paper jams see Troubleshooting on page 72 e You can send up to 20 A4 size 10 legal size pages at a time based on the Canon FAX Standard Chart No 1 standard resolution You cannot add pages while the fax is sending e The fax stores the document temporally in memory when sending a document however when memory is full it will send the document as it scans the document without storing document in memory E Direct Sending 1 Load the document face up into the ADF See Loading Documents and Paper on page 21 You can set the scanning reso
63. ck certificates agencies e Copyrighted works works of art without e Motor vehicle licenses and certificates of title permission of copyright owner Introduction 5 x 2 Y Zz Ww ENGLISH How to Use the Documentation Provided Ly AM Qu Setup Sheet Be sure to read this sheet first This sheet includes instructions for setting up your machine and getting it ready for use User s Guide This guide Read this guide when starting to use the machine After following instructions in your setup sheet we recommend you read this guide to familiarize yourself with the basic operation of some of the main functions that can be performed on your machine On screen Manual Read this guide when printing from your computer Please refer to the On screen Manual for full instructions on printing a document from your computer and printer driver setting This manual can be installed from the Setup CD ROM Preparing the Machine Be sure to read your setup sheet first for setting up your machine and getting it ready for use Unpack the machine Please confirm the included items against the illustration printed on the lid of the packing box Important A USB cable is necessary to connect the machine with your computer 1 Connect the telephone line and the power cord Be sure to use the bundled telephone line cable If you connect the telephone line see your setup sheet Remove the Telephone connector
64. correct type of paper Make sure you load paper that meets the paper requirements for the fax see page 20 The FINE cartridge print head may need cleaning Clean the FINE cartridge print head if necessary see page 66 The sending fax machine may not be functioning properly The sending fax machine usually determines the quality of the document Call the sender and have them make sure their fax machine is functioning properly Error Correction Mode ECM may be disabled Make sure ECM is on see lt ECM RX gt on page 57 E Fax Does Not Print Cause Action The FINE Cartridge may not be installed properly Make sure the FINE Cartridge is installed properly see your setup sheet or page 62 e Be sure to remove the protective tape from the FINE Cartridge before you install it see your setup sheet or page 62 The FINE Cartridge print head may need cleaning Clean the FINE Cartridge print head if necessary see page 66 The FINE Cartridge may need to be replaced Determine if the problem is with the FINE Cartridge and replace if necessary see page 62 A document may be set Make sure a document is not set The machine is under maintenance The machine is sending a fax The machine is printing another document Cancel sending printing or maintenance as soon as possible Troubleshooting E Fax Images Print Blotched or Uneven Th
65. ct lt DATA REGSTRATION gt then press Start Copy The LCD displays lt USER SETTINGS gt 3 Use 4 or V to select lt RX SETTINGS gt then press Start Copy The LCD displays lt ECM RX gt 4 use 4 or W to select lt OPTION SETTINGS gt then press Start Copy The LCD displays lt OFF gt e To disable ink low automatic printing use 42 or V to select lt OFF gt e To enable automatic printing use 4 or V to select lt ON gt 5 Press Start Copy 6 Press Stop Reset The fax returns to standby mode m What is a Low Ink Warning The machine counts the amount of ink used and when the remaining level reaches a preset level the Low Ink Warning lamp beside the LCD display lights up to advise you that the FINE Cartridge is running out of ink e When lt RECOMEND NEW CRT gt or lt NO INK gt appears on the LCD RECOMEND NEW CRT gt NO INK The ink level of the FINE Cartridge showing lt RECOMEND NEW CRT is low The ink level of the FINE Cartridge showing lt NO INK gt is empty You should ensure you have a new FINE Cartridge e When lt INK VOL UNKNOWN appears on the LCD INK VOL UNKNOWN If you install the FINE Cartridge that was once empty lt INK VOL UNKNOWN appears in the LCD The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected If you want to continue printing without this function press S
66. cument Cover and extend the Paper Support Load a sheet of A4 or Letter sized plain paper in the Rear Tray Press Maintenance Use 42 or V to select lt ALIGN PRINT HEAD gt then press Start Copy The machine prints the head alignment sheet Note Select lt HEAD ALIGN VALUE gt to print the current adjustment values Adjust the print head position 1 Check the printed patterns and use 4 or P to input the number of the pattern in column A that has the least noticeable streaks v Press Start Copy Routine Maintenance 67 ENGLISH 2 Repeat the procedure to input inputting the pattern number for columns B and C Note If it is difficult to pick the best pattern pick the setting that produces the least noticeable vertical white streaks A A Less noticeable white streaks B More noticeable white streaks 3 When you have finished inputting all pattern numbers the fax returns to standby mode Note When you turn off the machine be sure to press ON on the machine Otherwise the settings made here will not be saved Cleaning Your Machine Your fax requires little periodic maintenance This section describes the necessary cleaning procedures for the fax Please note the following before cleaning e Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges A Caution Never use volati
67. d time setting on your device and all documents stored in memory will be kept All documents stored in memory will be deleted for the JX210P model If the power disconnects the following will apply e You will not be able to send or receive faxes or make copies e f a telephone is connected to the machine you can receive voice calls Whether you are able to make voice calls or not depends on your telephone type Paper Feeding Problems E Paper Does Not Load The Rear Tray may contain too many Make sure the paper stack in the Rear Tray does not exceed the paper limit sheets mark p see page 21 Paper may not be loaded correctly Make sure the paper stack is loaded properly in the Rear Tray and that the Paper Guide is adjusted correctly see your setup sheet or page 21 E Paper is Loaded Skewed Printing is Skewed Action Paper may not be loaded correctly e Make sure the paper stack is loaded properly in the Rear Tray and that the Paper Guide is adjusted correctly see your setup sheet or page 21 Make sure the right edge of the paper stack is aligned with the right side of the Rear Tray and the Paper Guide is aligned with the left edge of the stack see your setup sheet or page 21 Make sure the paper exit path is clear E Multiple Sheets Load Into the Fax at the Same Time Paper may not be loaded correctly Make sure the paper stack is loaded properly in the Rear Tray and that the Paper
68. e 2 The number of pages may be reduced if many messages are stored in the TAM memory JX510P only SA computer that complies with Hi Speed USB standard is required Since the Hi Speed USB interface is fully upwardly compatible with USB 1 1 it can be used at USB 1 1 92 Specifications x 2 O zZ m Minimum System Requirements Note Conform to the operating system s requirements when higher than those given here Operating System Windows Vista Vista SP1 Processor 1 GHz processor RAM 512 MB Windows XP SP2 SP3 300 MHz processor 128 MB Windows 2000 Professional SP4 300 MHz processor 128 MB Browser Internet Explorer 6 0 or later Hard Disk Space 150 MB Note For bundled software installation CD ROM Drive Required Other restrictions SVGA 800 x 600 e Operation can only be guaranteed on a PC with Windows Vista XP or 2000 pre installed e Some functions may not be available with Windows Media Center e To upgrade from Windows XP to Windows Vista first uninstall software bundled with the Canon printer Additional System Requirements for On Screen Manual Browser Easy Guide Viewer Note Microsoft Internet Explorer 6 0 or later must be installed The On screen Manual may not be displayed properly depending on your operating system or Internet Explorer version We recommend that you keep your system up to date with Windows Update Specifications are subject to change without
69. e voir Remplacement d une cartouche FINE FINE Cartridge dans ce guide Raadpleeg Een FINE cartridge FINE Cartridge vervangen in deze handleiding voor meer informatie over het vervangen van een FINE cartridge FINE Cartridge Para obtener m s informaci n sobre la sustituci n de cartuchos FINE FINE Cartridge consulte Sustituir un cartucho FINE FINE Cartridge en esta gu a Per ulteriori informazioni sulla sostituzione della cartuccia FINE FINE Cartridge fare riferimento alla sezione Sostituzione di una cartuccia FINE FINE Cartridge del presente manuale Para obter detalhes sobre substituic o do cartucho FINE FINE Cartridge consulte Substituir um Cartucho FINE FINE Cartridge neste guia Tia AETTTOM PEIEG OXETIK pe TNV AVTIKAT OTAON Tou uolyyiou FINE FINE Cartridge avatp gte oTnv ev rnTa Avtikat otaon puolyyiou FINE FINE Cartridge oto Trap v eyxelpidio PG 40 PG 50 CANON INC 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan CANON EUROPA N V Bovenkerkerweg 59 61 1185 XB Amstelveen The Netherlands www canon europe com QT5 2230 V02 XXXXXXXX CANON INC 2009 PRINTED IN THAILAND
70. e location using regular dialing Remember that when using regular dialing you must press Start Copy after entering the number Note You must press each button within 10 seconds of the preceding one The fax begins the operation approximately 10 seconds after you press the last button The regular dialing number must be entered last 1 Load the document face up into the ADF See Loading Documents and Paper on page 21 You can set the scanning resolution and contrast see page 24 2 Dial the receiving party s fax numbers as you need You can also press Redial to redial the last number dialed with the numeric buttons TEL 3456xxXX 3 Press Start Copy The fax reads the document into memory and begins sending e To cancel a transmission press Stop Reset during dialing or transmission All transmissions in the sequence are canceled Sending Faxes 31 ENGLISH Receiving Faxes Different ways to receive a document Your fax provides you with several modes for receiving documents To determine which mode best suits your requirements see the table below lt Fax Tel Mode gt lt NET SWITCH gt INCOMING CALL the call You can not answer with your external device Automatically switches between fax and voice calls Receives documents automatically and rings for voice calls see page 33 lt NET SWITCH gt If your telephone service
71. e telephone lines may be in poor condition or you may have a bad connection Action e Error Correction Mode ECM sending receiving should eliminate such problems However if the telephone lines are in poor condition you may have to try again Lower the reception speed see lt RX START SPEED gt on page 58 The sending fax machine may not be functioning properly the sender and have them make sure their fax machine is functioning properly The sending fax machine usually determines the quality of the document Call E Cannot Receive Using Error Correction Mode ECM Cause Action The sending fax machine may not support ECM If the sending fax machine does not support ECM then the document is received in normal mode without error checking ECM may be disabled Make sure ECM is on see lt ECM RX gt on page 57 E Errors Occur Frequently While Receiving Cause Action The telephone lines may be in poor condition or you may have a bad connection Lower the reception speed see lt RX START SPEED gt on page 58 The sending fax machine may not be functioning properly Call the sender and have them check that their fax machine is functioning properly Copying Problems E The Fax Does Not Make a Copy Cause The FINE Cartridge may need to be replaced Action Determine if the problem is with the FINE Cartridge and replace if necessary see page
72. e to a Windows error the system may be in an unstable condition and you may not be able to install the printer driver Restart your computer before reinstalling Troubleshooting 79 ENGLISH ENGLISH Cannot Connect to Computer Properly E Printing or Scanning Speed Is Slow Hi Speed USB Connection Does Not Work This device can perform faster Message Is Displayed Your system environment is not fully If your system environment is not fully compatible with Hi Speed USB the compatible with Hi Speed USB machine will operate at a lower speed provided under USB 1 1 In this case the machine operates properly but printing or scanning speed may slow down due to communication speed Check the following to ensure that your system environment supports Hi Speed USB connection The USB port on your computer supports Hi Speed USB connection The USB cable and the USB hub if you are using one support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend the cable to be no longer than around 10 feet 3 meters e The operating system of your computer supports Hi Speed USB connection Obtain and install the latest update for your computer e The Hi Speed USB driver operates properly Obtain the latest version of the Hi Speed USB driver compatible with your hardware and install it on your computer Important For details on Hi Speed USB of your system environment contact the
73. elephone lines The values may differ depending on the country region of use Only available in some countries E RX SETTINGS Name ECM RX Description Settings Enable disable error correction during reception ON OFF FAX TEL AUTO SW RING START TIME This feature is used to answer calls and if no fax tone is detected the fax rings to alert you of an incoming call Set the duration that the fax listens for a fax tone before 0 to 20 seconds starting to ring TEL RING TIME Set the length of time the fax will ring to alert you of an 10 to 60 seconds incoming call DEFAULT ACTION Select the action taken after the TEL RING TIME expires DISCONNECT RECEIVE INCOMING RING Set the fax to ring when it receives a call ON OFF RING COUNT Set the number of incoming rings before the fax answers 2 to 30 times MAN AUTO SWITCH Determine if the fax switches to document receive mode after ON OFF the fax rings for a specified time when the fax is in the manual receive mode RING TIME Set the amount of time the fax will ring before switching to 1 to 60 seconds document receive mode REMOTE RX Enable disable remote receiving ON OFF REMOTE RX ID If you set REMOTE RX to ON you can select the remote 00 to 99 receiving ID SAVE RX IMAGE Set whether to save images received ON OFF OPTION SETTINGS Set whether the fax prints out received documents even ON OFF when the ink level is low Fa
74. en the fax is set to TAM mode will be automatically forwarded to a registered forwarding number 1 A call is received at the forwarding number 2 When you answer the phone you will hear your forwarding message 3 Press while the forwarding message is playing If you have not set a forwarding message press when you hear the tone 4 Enter your password when you hear the beeps e When lt PIN ENTRY is set to lt OFF gt see page 51 step 4 is not required If you enter an invalid password you will hear an error tone If you enter two invalid passwords consecutively the call will be disconnected 5 Any new telephone messages will be played 6 When playback ends it will be possible to use the remote control features For the remote control features see page 47 7 Hang up the Handset when you have finished Using TAM Mode JX510P only 51 ENGLISH Note When forwarding is not possible You can set the fax to redial the forwarding number a certain number of times at specified intervals when forwarding is not possible such as at times when the forwarding number is busy or the phone is unattended If forwarding is still not possible after the fax redials the forwarding number the specified number of times the forwarding setting will be temporarily canceled However the fax will dial the forwarding number again when any new telephone messages are received e After any recorded messages have finished playing if y
75. eric buttons to enter characters O Press repeatedly until the character you want appears e A To enter a character that is under the same button as the previous entry 1 To enter a space 1 Press D or press Space Press gt then press the same numeric button Before Using Your Machine ENGLISH e To delete a character 1 Use 4 or P to move the cursor under the incorrect letter Then press Space e To delete an entire entry 1 Press Clear Continue entering other letters or numbers using the numeric buttons When you have finished entering characters press Start Copy to register the entry Setting the Telephone Line Type Before using your fax make sure it is set for the telephone line type of your telephone system If you are unsure of your telephone line type check with your local telephone company Note This setting is only available for some countries 1 2 Press Menu Use 4 or V to select lt DATA REGSTRATION gt then press Start Copy twice The LCD displays lt DATE amp TIME gt Use 4 or V to select lt TEL LINE TYPE gt then press Start Copy The LCD displays lt TOUCH TONE gt Use 4 or V to select the telephone line type then press Start Copy You can select lt TOUCH TONE gt or lt ROTARY PULSE gt Press Stop Reset Setting ends and the fax returns to standby mode 14 Before Using Your M
76. gt has been selected when the call is disconnected see page 39 Caller cannot leave a message lt ALT OUTGOING MSG gt Answering message only used when the recording time is set to 0 or the memory is full lt VOICE MEMO gt See page 45 lt FAXTEL MESSAGE gt Message played when lt Fax Tel Mode gt is set The fax receives documents automatically and only rings for voice calls lt FORWARDING MSG gt Message played when any new telephone messages are forwarded to a forwarding number Recording the Outgoing Message To record another type of message select the type of message you want to record in step 3 and then follow the procedure below to record it Press Menu Use 4 or V to select lt MSG REGISTRATION then press Start Copy Use 4 or V to select lt OUTGOING MESSAGE gt then press Start Copy You can record an alternative outgoing message fax tel message or forwarding message by selecting the appropriate message and then continuing on to steps 4 to 7 Use 4 or W to select lt RECORD gt then press Start Copy The LCD displays lt LIFT HANDSET gt Pick up the Handset Press Start Copy and speak into the Handset to record your outgoing message The remaining recording seconds is displayed on the LCD Press Stop Reset when recording is finished The LCD displays lt REPLACE HANDSET gt 42 Using TAM Mode JX510P only 7 Hang up the Handset and press Stop Reset The fax
77. he Print Head Refer to Aligning the FINE Cartridge on page 67 Introduction 9 x 2 co zZ w ENGLISH Before Using Your Machine Main Components and Their Functions 1 2 3 4 5 1 2 3 4 5 6 7 8 9 Document Cover Paper Support Rear Tray ADF Document Guide Paper Guide Handset Operation Panel Cover 10 Holder 11 External Device Jack 12 Telephone Line Jack 13 USB Port 14 Handset Jack 15 Power Cord Connector 11 12 13 14 15 10 Before Using Your Machine E Operation Panel a 2 as ENGLISH 3 4 5 6 7 8 9 10 11 12 13 14 O0 lt 0 71 15 16 17 18 1 Maintenance see page 62 2 ON see page 12 3 Receive Mode Resolution see page 22 page 24 page 33 4 Menu see page 14 5 Ink Lamp see page 62 6 Caller History see page 27 7 LCD Liquid Crystal Display 8 Coded see page 18 9 kea gt gt see page 46 10 Redial see page 27 11 TAM Lamp see page 43 12 TAM see page 43 13 Delete see page 46 14 Play see page 46 e JO 19 20 21 22 23 24 15 One Touch Speed Dialing button see page 17 16 Pause see page 27 17 Space see page 13 18 Clear see page 14 19 Hook see page 23 20 Start Copy 21 Directory see page
78. hone message was recorded the number of telephone messages and the number of the message being played ICM No are displayed whenever a message is played see page 46 When the fax is set to lt MANUAL MODE gt and lt MAN AUTO SWITCH gt has been set to lt OFF gt see page 57 TAM mode will be activated if the fax rings 15 times and the call is not answered only when an outgoing message has been recorded When the call is disconnected the fax returns to lt MANUAL MODE gt Using TAM Mode JX510P only 43 x 2 Oo zZ m ENGLISH 1 2 E Setting the Recording Time for a Telephone Message Press Menu Use 4 or V to select lt DATA REGSTRATION gt then press Start Copy The LCD displays lt USER SETTINGS gt Use 4 or V to select lt TAM SETTINGS gt then press Start Copy twice The LCD displays lt 60 SECONDS gt Use 4 or V to select the recording time then press Start Copy The recording time can be set to 0 60 120 or 240 seconds Press Stop Reset Setting ends and the fax returns to standby mode Note When the recording time is set to 0 the alternative outgoing message is played If an alternative outgoing message has not been recorded the outgoing message is played In this case there will be no beep after the message is played and the caller will not be able to leave a message E Setting lt TAM MONITOR gt oun bb Wo N lt TAM MONITOR allows you to screen
79. icates operational warnings and restrictions Be certain to read these items to operate the machine correctly and to avoid damage to the machine Note Indicates notes for operation or additional explanations Reading these is highly recommended see page xx Indicates a page number that you can refer to for more information on the topic of the previous sentence or paragraph default A setting that remains in effect unless you change it document The original sheet s of paper you send receive or copy with your fax menu A list of settings from which you select an item to set up or change A menu has a title which appears on the LCD 4 and W buttons Used to select an item in a menu Press W to select the next item and press 41 to select the previous item transaction number When you send or receive a document your fax automatically assigns the document a unique transaction number A transaction number is a four digit number that will help you keep track of documents you send and receive TX RX NO TX RX NO is the abbreviation used for transaction number TX Denotes Transmission RX Denotes Reception LCD display The contents of the LCD display may vary depending on the TRANSMITTING OK current settings In addition this guide uses brackets to identify the buttons you press when performing different functions Stop Reset Note This guide contains information for two Canon models Please note
80. ill beep if the Handset is not hang up properly Make sure the Handset is seated properly in its cradle If you do not want the fax to beep disable the lt OFFHOOK ALARM gt setting see page 56 e If an error occurs during sending the fax beeps intermittently for a few seconds and an error message appears on the LCD If this happens correct the problem then try sending the document again See LCD Messages on page 85 E Canceling Sending 1 Press Stop Reset Note When you cancel sending you may need to press and hold Start Copy for a few seconds to feed out the document You can set whether or not the fax prints the TX REPORT see page 56 E Adjusting the Quality of Your Documents e Setting the Scanning Resolution Resolution is a measure of the fineness or clarity of a printout Low resolutions may cause text and graphics to have a jagged appearance while higher resolutions provide smoother curves and lines crisp text and graphics and a better match to traditional typeface designs Note Using a higher resolution will increase the output quality but will slow down the scanning speed 1 Load the document face up into the ADF See Loading Documents and Paper on page 21 2 Press Receive Mode Resolution to select the resolution You can select lt FAX STANDARD gt lt FAX FINE gt or lt FAX PHOTO gt Note You cannot change the resolution setting while the machine is sending a f
81. ine and use a dry cloth to wipe off any dust or dirt collected on the plug and the power outlet If the machine is placed at a location exposed to a lot of dust smoke or high humidity the dust collected on the plug absorbs moisture and may cause insulation failure and fire If you hear thunder disconnect the power supply of the machine and refrain from using it Leaving the machine plugged in may cause fire electric shock or damage to the machine depending on the thunder storm Never use a power supply source other than the one rated for the machine in the country of where you purchased the machine AC 100 240 V 50 60 Hz Cleaning the machine Use a damp cloth to clean the machine Never use flammable solvents such as alcohol benzene or thinners If flammable solvents come in contact with electrical components inside the machine it could cause a fire or electric shock Always unplug the machine from the power outlet before cleaning the machine If you accidentally switch the machine on while cleaning it you could injure yourself or damage the machine Maintaining the machine Do not attempt to disassemble or modify the machine There are no user serviceable parts inside the machine The machine contains high voltage components Never attempt any maintenance procedure not described in this guide Working around the machine Do not use highly flammable sprays near the machine This could cause
82. ine may not be switched on Press ON to turn the machine on The fax may not be set for the type of Make sure the fax is set for the correct telephone line type see page 14 telephone line in use pulse tone E The Handset Telephone or Extension Phone Disconnects While You are Talking Action The telephone line cord may not be Check that the telephone line cord is plugged securely into the fax and into the plugged in securely telephone line jack on your wall E There is Interference on the Line Action A mobile phone or cordless phone may Make sure that mobile phones and cordless phones are not used near the fax be in use near the fax Print Quality Problems E The Print Quality is Not What You Expect Print is Not Clear is Splashed has Missing Dots or White Streaks The paper you are using may not be Make sure you are using the recommended paper see page 20 supported by the fax The nozzles on the FINE Cartridge Clean the FINE Cartridge print head if necessary see page 65 print head may be clogged The FINE Cartridge may not be Make sure the FINE Cartridge is installed properly see your setup sheet or installed properly page 62 The FINE Cartridge print head may be Determine if the problem is with the FINE Cartridge print head see page 65 damaged and replace the FINE Cartridge if necessary see page 62 E The Printout Contains Blurred or Smudged I
83. ing machine is connected to the fax and that it is turned on with an outgoing message properly recorded see page 34 Troubleshooting 75 x 2 o zZ w ENGLISH Cause The fax may have a document stored in memory Action Print out any documents stored in memory see page 40 An error may have occurred during reception e Check the LCD for an error message see page 85 Print the ACTIVITY REPORT and check for an error see page 60 The Rear Tray may be empty Make sure paper is loaded in the Rear Tray see your setup sheet or page 21 The sending fax machine may not send the CNG signal that tells the fax that the incoming signal is a fax Some fax machines cannot send the CNG signal that tells your fax the incoming call is from a fax machine In such cases you will have to receive the document manually see page 34 Only available in some countries JX510P only E Cannot Receive a Document Manually Cause You may have disconnected the call by pressing Start Copy or dialing the remote receiving ID after hanging up Action Always press Start Copy or dial the remote receiving ID before hanging up the Handset otherwise you will disconnect the call see page 34 The remote receiving ID may be incorrect Make sure you dialed the correct remote receiving ID see page 34 E Print Quality is Poor Cause Action You may not be using the
84. ke a mistake press Stop Reset Then press the correct one touch speed dialing button or press Coded and re enter the code gt 01 CANON 3 Press Start Copy The fax begins sending Or After about 10 seconds of no operation panel input the fax starts sending automatically Sending Faxes 25 ENGLISH Sending a Document Using Directory Dialing This feature is convenient when you know the other party s name but cannot recall the one touch speed dialing button or the code for coded speed dialing where the number is registered This procedure can also be used to look up the other party s name and retrieve the number for dialing Load the document face up into the ADF See Loading Documents and Paper on page 21 You can set the scanning resolution and the contrast see page 24 Press Directory Press a numeric button to enter the first letter of the name of the party you are searching for 01 Canon CANADA Press 42 or V to display the other names and numbers registered for the button letter group e The names for one touch speed dialing numbers are prefixed with two digits and the names for coded speed dialing numbers are prefixed with an asterisk x and two digits When you reach the last name and number registered for the letter group you will return to the first name and number in the group e If the LCD does not change after you press 41 or V this means only one
85. l ANONYMOUS Allows you to reject anonymous calls REJECTION METHOD Select either to be disconnected without notice or to be disconnected after the outgoing message is played SELECTIVE Allows you to reject calls from specific numbers REJECTED NUMBER 00 09 Set the phone fax numbers to be rejected A maximum of 20 digits can be entered Press Start Copy to set to the maximum 10 rejected number REJECTION METHOD Select either to be disconnected without notice or to be disconnected after the outgoing message is played OUT OF AREA Allows you to reject out of area calls REJECTION METHOD Select either to be disconnected without notice or to be disconnected after the outgoing message is played SHOW IN HISTORY Determine if the fax stores the phone fax numbers for rejected calls Settings ON OFF ON OFF DISCONNECT PLAY MESSAGE ON OFF DISCONNECT PLAY MESSAGE ON OFF DISCONNECT PLAY MESSAGE YES NO Only available in some countries JX510P only Activity Reports Your fax keeps track of most of its sending and receiving operations These operations can be printed out in the form of activity reports that can help you check the dates and times of fax transmissions and whether or not each transaction was successful E How to Print a Report Depending on the type of report you can have the fax print the report automatically or you can print it directly The TX REPORT RX REPORT MULTI TX
86. le liquids such as thinners benzene acetone or any other chemical cleaner to clean the interior of the fax Note There is the case that some of the data are lost when the power is turned off for cleaning See In Case of a Power Failure on page 85 E Cleaning the Exterior of the Machine When cleaning the exterior of the machine do not use tissue paper rough textured cloth or similar materials as these may scratch the surface Also never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean Be sure to use a soft cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface with it gently Smooth out wrinkles on the cloth if necessary before cleaning A Caution Always unplug the machine from the power outlet before cleaning the machine If you accidentally switch the machine on while cleaning it you could injure yourself E Cleaning Inside of the Machine To prevent ink spots and paper dust from accumulating inside the fax and affecting print quality clean the print area of the fax periodically A Caution Always unplug the machine from the power outlet before cleaning the machine If you accidentally switch the machine on while cleaning it you could injure yourself 68 Routine Maintenance 3 ENGLISH Open the Cover A Caution Do not touch the metallic parts or other parts inside the machine Use a clean soft dry lint free c
87. lect the menu you want You can select the lt USER SETTINGS gt lt REPORT SETTINGS gt lt TX SETTINGS gt lt RX SETTINGS gt lt PRINTER SETTINGS gt lt SYSTEM SETTINGS gt lt TAM SETTINGS gt or lt CALLER ID gt menu see page 56 Press Start Copy to access the settings under the menu you selected See the tables on the following pages see page 56 for guidelines on selecting and registering settings O Use 4 and Y to scroll through the settings e To register a setting or access a sub setting press Start Copy e To return to a previous level press Menu Press Stop Reset Setting ends and the fax returns to standby mode Note e if at any stage you want to return to standby mode press Stop Reset e f you pause for more than 120 seconds while accessing a menu the fax will automatically return to standby mode JX510P only Settings and Activity Reports 55 ENGLISH E USER SETTINGS Name Description Settings DATE amp TIME Set the date and time 24 hour clock using the numeric buttons UNIT TELEPHONE Enter your fax number using the numeric buttons UNIT NAME This is the name that appears at the top of each fax page you send see page 15 TX TERMINAL ID This option sets the parameters for the identification header ON OFF that appears on every page you send FAX TEL No MARK Select the icon for the fax number FAX TEL TTI POSITION Select the position of the
88. lege e Do not switch users during the installation process e f the Found New Hardware or Found New 5 Found New Hardware Hardware Wizard screen appears automatically Windows needs to install driver software for your remove the USB cable connected to your Canon X510P series computer In Windows XP and Windows 2000 remove the USB cable connected to your computer Locate and install driver software recommended Windows will guide you through the process of installing driver software and click Cancel to quit the screen Then turn off for your device the machine and start the installation process DA ae E y sk me again later again For details on the installation process refer Windows will ask again the next time you plug in your device or log on to your setup sheet Don t show this message again for this device Your device will not function until you install driver software e f installation does not start automatically when the Setup CD ROM is inserted into your computer s cancela disc drive click Start then Computer In Windows XP click Start then My Computer In Windows 2000 double click the My Computer icon on the desktop And double click the CD ROM icon on the displayed window If the contents of the CD ROM are displayed double click MSETUP4 EXE e ifthe AutoPlay screen appears click Run Msetup4 exe In Windows XP and Windows 2000 this screen will not appear e lfthe User Account C
89. loth to remove any ink or paper debris from the interior of the fax especially around the four pinch rollers A Dirt and dust particles that collect on the underside of the Cover affect the quality of the documents you copy or send Be careful not to touch the FINE Cartridge or Holder When you are finished close the Cover Be sure to close the Cover until it locks into place E Cleaning the Scanner Components ah WN Note e lf the scanner components are dirty the documents you send or copy will also be dirty e Use a soft lint free cloth e Do not use tissue paper paper towels or similar materials for cleaning Press Maintenance Use 4 or V to select lt CS CLEANING gt Press Start Copy Open the Cover While lifting the Scanning Unit Cover A with the White Sheet B inside exposed clean the components Wipe with a clean soft lint free cloth moistened with water then wipe with a clean soft dry lint free cloth Note Do not bend the white sheet B When you are finished close the Cover Be sure to close the Cover until it locks into place A B Routine Maintenance 69 ENGLISH E Cleaning the Roller Clean the paper feed roller if paper is not fed properly Cleaning the paper feed roller will wear the roller so perform this only when necessary Ensure that the machine is turned on and there is no paper loaded in the Rear Tray Press Maintenance Use 4 o
90. lution and contrast see page 24 2 Dial the receiving party s fax number Use one of the dialing methods described in this chapter TEL 3456xxxx 3 Press Start Copy The fax begins sending Note e If an error occurs during sending the fax beeps intermittently for a few seconds and an error message appears on the LCD If this happens correct the problem and then press Stop Reset then try sending the document again See LCD Messages on page 85 e The fax automatically redials if the receiving party does not answer or if the line is busy You can specify the number of times it redials see lt AUTO REDIAL gt on page 57 E Manual Sending If you would like to first speak with the person you are sending the document to use manual sending 1 Load the document face up into the ADF See Loading Documents and Paper on page 21 You can set the scanning resolution and contrast see page 24 2 Pick up the Handset or press Hook and dial the receiving party s fax number Use one of the dialing methods described in this chapter TEL 3456xxxx Sending Faxes 23 ENGLISH 3 If a person answers converse normally then ask them to press the start button on their fax Press Start Copy and hang up If you hear a high pitch tone press Start Copy and hang up Note e f you pressed Hook in step 2 you need to pick up the Handset when a person answers the phone The fax w
91. manufacturer of your computer USB cable or USB hub e Print Results Not Satisfactory If the print result is not satisfactory due to misaligned lines confirm the paper and print quality settings first For details refer to the On screen Manual e Check 1 Confirm that the paper size setting matches the loaded paper size and that the loaded paper is plain paper When the paper size setting is incorrect or other than plain paper is loaded you cannot obtain a proper print result Also the printed surface may be scratched e Check2 Make sure that the appropriate print quality is selected Select a print quality option suitable for the printing data If you notice blurs increase the print quality setting and try printing again e Check 3 If the problem is not resolved there may be other causes See also the sections below Cannot Print to End of Job on page 80 Lines Are Misaligned on page 81 e Paper Is Smudged Printed Surface Is Scratched on page 81 e Back of the Paper Is Smudged on page 82 E Cannot Print to End of Job Size of the print data is extremely large Click Print Options on the Page Setup sheet Then select the Prevent loss of print data check box in the displayed dialog Insufficient space on your computer s Delete unnecessary files to free disk space hard disk 80 Troubleshooting E Lines Are Misaligned The paper and print quality settings are no
92. may stop printing to protect the Print Head In this case printing will not resume automatically Turn the machine off for at least 15 minutes A Caution The Print Head and the surrounding area can become extremely hot inside the machine Never touch the Print Head or nearby components Paper may not be loaded correctly Make sure that paper is loaded in the Rear Tray If the machine has run out of paper load paper E Printing Speed Not as Fast as Expected Note Printing speed may not improve noticeably by following the instructions below depending on your system environment Print quality is set too high Change the print quality setting appropriately in the printer driver 1 Open the printer properties dialog box Refer to the On screen Manual 2 On the Main sheet select Standard or Draft for the Print Quality setting E Printer Status Monitor Is Not Displayed Action Printer status monitor is not enabled Make sure that Enable Status Monitor is selected on the Option menu of the printer status monitor 1 Open the printer properties dialog box Refer to the On screen Manual 2 On the Maintenance sheet click View Printer Status 3 Select Enable Status Monitor on the Option menu if it is not selected E The Inkjet Printer Scanner Fax Extended Survey Program Screen Is Displayed If the Inkjet Printer Scanner Fax Extended Survey Program is installed the confirmation screen asking
93. ments Your fax supports A4 letter and legal size paper in portrait orientation You can use regular copier paper cotton bond paper or typical letterhead Your fax does not require special ink jet paper Always use paper without curls folds staples or damaged edges Look at the label on the package to see if the paper has a preferred side for printing Note Be sure to test paper before purchasing large quantities E Printable Area The shaded area below shows the printable area of A4 size paper Be sure to print within this area 5mm FEED DIRECTION y 311 5 mm 210 mm 297 mm 3 4 1 5 mm 3 4 mm 20 Before Using Your Machine Loading Documents and Paper 1 Open the Document Cover 1 and extend the Paper Support 2 to support the paper 2 Squeeze then slide the Paper Guide to the left 3 Insert the stack face up into the Rear Tray 1 and align the right edge of the stack with the right side of the Rear Tray Then slide the Paper Guide 2 snugly against the left edge of the stack e Do not load higher than the paper limit mark p e Be careful not to press the Paper Guide strongly against the stack or the paper will not be fed properly 4 Gently insert the top of the document face up into the ADF until you hear a beep adjust the Document Guide to the width of the document e To avoid feeding problems make sure the document meets the document
94. n press Start Copy Use 4 or W to select lt ON gt or lt OFF gt then press Start Copy aonarh WN Press Stop Reset Setting ends and the fax returns to standby mode 36 Receiving Faxes E Receiving to Memory Temporarily You can enable disable memory receiving feature temporarily by selecting lt AUTO PRINT gt when Menu is pressed Press Menu Use 4 or V to select lt DATA REGSTRATION gt then press Start Copy Use 4 or W to select lt PRINTER SETTINGS gt then press Start Copy Use 4 or V to select lt AUTO PRINT gt then press Start Copy Use 4 or W to select lt ON gt or lt OFF gt then press Start Copy aonarh WN Press Stop Reset Setting ends and the fax returns to standby mode O If you select lt ON gt in step 5 received faxes will be printed automatically O If you select lt OFF gt in step 5 the fax starts receiving documents in memory The LCD displays lt AUTO PRINT OFF gt Note If the lt AUTO PRINT gt setting is set to lt OFF gt the following will not be printed automatically ACTIVITY REPORT TX REPORT RX REPORT MULTI TX REPORT and MEMORY CLEAR REPORT E Changing Calling Volume Press Menu Use 4 or W to select lt DATA REGSTRATION gt then press Start Copy Use 4 or W to select lt USER SETTINGS gt then press Start Copy Use 4 or V to select lt VOLUME CONTROL gt then press Start Copy Use 4 or V to
95. nd change this setting see Setting the Telephone Line Type on page 14 If you are unsure of your telephone line type contact your telephone company Introduction 7 ENGLISH kh ND E Selecting the Language for the LCD If an unintended language is displayed on the LCD change it into your desired language following the procedure below Press Menu Press W once then press Start Copy Press W five times then press Start Copy Press W twice then press Start Copy The currently selected language name is displayed in the language itself Press W once then press Start Copy Each time you press W the display cycles through lt ENGLISH gt lt GERMAN gt lt FRENCH gt lt ITALIAN gt lt SPANISH gt lt DUTCH gt lt PORTUGUESE gt lt NORWEGIAN gt lt SWEDISH gt lt DANISH gt lt FINNISH gt lt RUSSIAN gt lt CZECH gt lt HUNGARIAN gt lt POLISH gt lt SLOVENE gt and lt CHINESE gt If your desired language is displayed press Stop Reset Setting ends and the fax returns to standby mode If your desired language is not displayed press 4 once press Start Copy then repeat from step 5 again Introduction Installing the Printer Driver Important The machine is not compatible with Macintosh computers Notes on the Installation Process e Quit all running applications before installation e Loginto a user account with the administrator privi
96. nding area Handle FINE Cartridge carefully e Be careful not to stain your clothes and hands with ink on the removed protective tape e Do not reattach the Protective Tape once you have removed it e Once the Protective Tape is removed do not touch the electrical contacts B or Print Head Nozzles C on the FINE Cartridge The machine may not print out properly if you touch it 64 Routine Maintenance 5 insert the new FINE Cartridge 1 Insert the new FINE Cartridge slightly slanted 2 Push up the FINE Cartridge until it clicks into place 6 Close the Cover Important e Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities Replace the FINE Cartridge promptly Do not leave with the FINE Cartridge removed e When a FINE Cartridge runs out of ink replace the FINE Cartridge with a new one immediately If you replace it with the FINE Cartridge that has previously been removed the machine may not print properly due to clogged FINE Cartridge nozzles Furthermore the Low Ink Warning dialog box which advises when to exchange the FINE Cartridge will be inaccurate To maintain optimal print quality use up all the ink in the FINE Cartridge within six months of its first use We recommend that you note the date that the FINE Cartridge was installed in the machine Releasing the function for detecting the remaining ink level is memorized Please be advised that Canon shall
97. nk Action The paper you are using may not be Make sure you are using the recommended paper see page 20 supported by the fax 78 Troubleshooting PC Printing Problems e Ifan Error Occurs When an error occurs in printing such as the machine is out of paper or paper is jammed a troubleshooting message is displayed automatically Take the appropriate action described in the message The message may vary depending on the version of your operating system e Cannot Install the Printer Driver The installer is not compatible with your operation system Use the machine under an environment described in Minimum System Requirements on page 93 Unable to proceed beyond the Printer Connection screen If you are unable to proceed beyond the Printer Connection screen make sure that the USB cable is securely plugged into the USB port of the machine and is connected to the computer and then follow the procedure below to reinstall the printer driver Note In Windows Vista The printer is not detected Check the connection may be displayed depending on the computer you use In this case wait for a while If you still cannot proceed to the next step follow the procedure below to reinstall the printer driver 1 Click Cancel on the Printer Connection screen 2 Click Start Over on the Installation Failure screen 3 Click Back on the screen that appears next 4 Click Exit then remove the CD ROM
98. nswered only when an outgoing message has been recorded When the call is disconnected the fax returns to lt MANUAL MODE gt Press while the outgoing message is playing Then enter your password when you hear the beeps 48 Using TAM Mode JX510P only e List of Remote Control Commands Command Sub command Description Play ICM Repeat Skip Stop playback Delete Delete all ICM Record voice memo End recording Play voice memo Repeat Stop playback Delete voice memo Record outgoing message End recording Record alternative outgoing message End recording Record forwarding message End recording Record FAX TEL message End recording Play outgoing message Repeat Stop playback Play alternative outgoing message Repeat Stop playback Play forwarding message Repeat Stop playback Play FAX TEL message Repeat Stop playback Cancel TAM mode Set TAM mode Cancel ICM forwarding mode Set ICM forwarding mode Delete voice memo all ICM messages End remote control Sub commands are only valid while the command they are linked to is active When no forwarding number has been set ICM forwarding mode cannot be set When TAM mode has not been set entering this command activates TAM mode and ICM forwarding mode simultaneously
99. ntenance Maintenance Menus The table below shows the available maintenance menus when you press Maintenance Menus lt CS CLEANING gt see page 69 lt NOZZLE CHECK see page 65 lt CLEANING gt see page 66 lt DEEP CLEANING see page 66 lt ALIGN PRINT HEAD gt see page 67 lt HEAD ALIGN VALUE gt see page 67 lt ROLLER CLEANING see page 70 lt BOTTOM CLEANING gt see page 70 Note You can also perform the maintenance operation from your computer For details refer to the On screen Manual Replacing a FINE Cartridge If there is no improvement with the quality of printing following such maintenance as FINE Cartridge Cleaning the FINE Cartridge is probably empty Replace the empty FINE Cartridge with a new one When replacing a FINE Cartridge check the model number very carefully E Knowing When to Replace a FINE Cartridge When Ink is Low When the ink level is low lt RECOMEND NEW CRT gt is displayed on the LCD and the Ink Lamp lights up In this state the FAX will receive documents to memory up to 30 transactions or 120 pages JX210P 60 pages to prevent the information contained in the FAX from being lost if the ink runs out completely You need to print out received faxes manually from the lt MEMORY REFERENCE gt menu After printing delete unnecessary faxes from the memory For more details see Documents Stored in Memory on page 40 When Ink is Empty
100. nts with an Answering Machine lt ANS MACHINE MODE gt Connecting an answering machine to your fax allows you to receive documents and telephone messages while you are out Using Your Fax with an Answering Machine Follow these guidelines when using your fax with an answering machine O Set the answering machine to answer on the first or second ring When recording an outgoing message on the answering machine the entire message must be no longer than 15 seconds 34 Receiving Faxes Canceling Receiving x 2 co zZ Ww 1 Press Stop Reset Telstra FaxStream Duet Australia only Telstra offers the FaxStream Duet capability If you subscribe to this service your line is assigned two numbers one for fax and one for phone When the fax number is called the network sends a specific ringing tone which your fax recognizes and automatically handles as a fax call If the phone number is called a different ringing tone is sent out from the network so that the call is handled as a voice call This means that there is no switching delay at the other party s end Contact Telstra for connection information Setting the Fax for Network Switch e When the fax number is called you will hear a triple ring ringing tone e When the telephone number is called you will hear a ringing tone other than the triple ring ringing tone The ringing tone depends on your switchboard Press Receive Mode Resolution to select lt
101. ny The receiving fax machine may not be a G3 fax machine Make sure the receiving fax machine is compatible with this fax machine which is a G3 fax machine 74 Troubleshooting Documents Sent From the Fax are Spotted or Dirty The receiving fax machine may not be working properly Check the fax by making a copy see page 22 If the copy is clear the problem may be in the receiving fax machine If the copy is spotted or dirty clean the scanner components see page 69 The document may not have been loaded correctly into the ADF Remove the document stack it if necessary and load it into the ADF correctly see page 21 E Cannot Send Using Error Correction Mode ECM The receiving party s fax machine may not support ECM If the receiving party s fax machine does not support ECM then the document is sent in normal mode without error checking ECM may be disabled Make sure ECM is on see lt ECM TX gt on page 57 E Errors Occur Frequently While Sending The telephone lines may be in poor condition or you may have a bad connection Lower the transmission speed see lt TX START SPEED gt on page 58 e Receiving Problems E Cannot Receive a Document Automatically The fax may not be set to receive automatically For the fax to receive documents automatically the receive mode must be set to lt FAX ONLY MODE gt lt Fax Tel Mode gt l
102. old waste disposal service or visit www canon europe com environment EEA Norway Iceland and Liechtenstein For Customers in Europe Middle East Africa and Russia only For Canon Customer Support contacts please see the European Warranty System EWS or visit www canon europe com AA46 Model Name K10334 JX510P JX210P x 2 o zZ m About Consumables Consumables ink tanks FINE Cartridges are available for 5 years after production has stopped International ENERGY STAR Program R As an ENERGY STAR Partner Canon Inc has determined that this product ELA meets the ENERGY STAR guidelines for efficiency ENERGY STAR EN Depending on your application program operations may differ For details refer to the instruction manual of your application The steps described in this manual are in Windows Vista operating system Ultimate Edition hereafter referred to as Windows Vista Trademark Notices O Microsoft is a registered trademark of Microsoft Corporation Windows is a trademark or registered trademark of Microsoft Corporation in the U S and or other countries e Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U S and or other countries O Macintosh is a trademark of Apple Inc registered in the U S and other countries CANON INC 2009 All rights reserved No part of this publication may be transmitted or copied in any form whatsoever
103. ontrol screen appears click Continue In Windows XP and Windows 2000 this screen will not appear e ifthe Select Language screen appears select a language then click Next e lfthe Select Your Place of Residence screen appears select your place of residence then click Next e There are two ways of installing the printer driver and On screen Manual Easy Install the items included on the Setup CD ROM are installed automatically Custom Install you can select particular items to install e A message asking for your confirmation to restart your computer may appear during the installation process If this message is displayed follow the on screen instructions and click OK The installation resumes from where it left off when your computer has been restarted While restarting do not remove the Setup CD ROM e f the connection is not recognized refer to Cannot Install the Printer Driver on page 79 e We would appreciate it if you would take part in the Extended Survey Program regarding the use of Canon printers If Do not agree is clicked the Extended Survey Program will not be installed but you can use the machine normally Remove the Setup CD ROM after installation is completed then keep it in a safe place in case you need to reinstall the printer driver Notes on the Print Head Alignment e If the straight line is misaligned or print quality is not satisfactory after installing the printer driver you may need to align t
104. op Reset You may then need to press Start Copy for a few seconds to feed out the document See Jams in the ADF on page 72 Automatic Redialing What is Automatic Redialing When you are sending a document and the receiving party s line is busy the fax waits the specified time and then dials the same number again You can set the fax to redial several times if previous attempts fail because of a busy signal Automatic redialing can be turned off and on The number of redialing attempts and the time interval between attempts can also be adjusted see page 57 If all redialing attempts are unsuccessful the fax will cancel the transmission You can set the fax to print the ERROR TX REPORT to remind you that the transmission was not completed see page 56 When automatic redialing is in use the LCD displays lt AUTO REDIAL gt while it is waiting to redial Canceling Automatic Redialing Press Stop Reset Note If you want to cancel a memory sending transmission while the fax is waiting to redial you will have to delete the document from memory see page 41 Setting the Options for Automatic Redialing You can set the following options for automatic redialing Whether or not the fax redials automatically The number of times the fax attempts to redial e The time interval between redialing attempts Press Menu Use 4 or V to select lt DATA REGSTRATION gt then press Start Copy The LCD di
105. ore Using Your Machine 15 ENGLISH 6 kh ND oOo oa Registering Your Fax Telephone Number and Name This information appears at the top of each document you send Press Menu Use a or V to scroll through the menus and select lt DATA REGSTRATION gt then press Start Copy twice The LCD displays lt DATE 8 TIME gt Use 4 or V to select lt UNIT TELEPHONE gt then press Start Copy Enter your fax number up to 20 digits using the numeric buttons then press Start Copy twice see page 13 You can enter a space to make your number easier to read TEL 123 xxxx Enter your name up to 24 letters using the numeric buttons then press Start Copy see page 13 CANON A Press Stop Reset Registration ends and the fax returns to standby mode Setting Daylight Saving Time Summer Time Some countries adopt the daylight saving time summer time system that shifts the clock time forward or back at certain periods of the year You can set your machine to automatically change the time by registering the day and time that daylight saving time summer time begins and ends Note Date and time displayed on the LCD may differ depending on the country region of use Press Menu Use 4 or W to select lt DATA REGSTRATION gt then press Start Copy Use 4 or W to select lt SYSTEM SETTINGS gt then press Start Copy Use A or V to select lt DAYLGHT
106. ou do not enter a remote command the call will be disconnected 52 Using TAM Mode JX510P only ENGLISH Printing from Your Computer Printing from Your Computer This section describes procedure for basic printing Important Before printing from your computer install the printer driver to the computer to connect the machine and the computer Refer to your setup sheet or Installing the Printer Driver on page 9 Note e Only plain paper can be used for this machine e Custom sized paper can also be loaded as well as A4 Letter and LGR sized For details refer to the On screen Manual 1 Create a document or open a file to print using an appropriate application software 2 Select Print on the application software s File menu 3 Make sure that your machine s name is a selected in Select Printer and click cy Preferences or Properties Find Printer 4 Specify the required settings and click OK raro 89 Mon 33 Page Seun ef Btecs C Prties AE Matensnce Note For details on the printer driver functions click Help or Instructions to view the online help or the On screen Manual Instructions is only displayed when the On screen Manual is installed 5 Click Print or OK Note If straight lines are misaligned or print quality is not satisfactory after installing the printer driver you may need to align the Print Head
107. peed dialing numbers repeat from step 4 To finish press Stop Reset Registering Coded Speed Dialing Numbers and Names Use coded speed dialing to dial a fax number at the press of three buttons A fax telephone number can be registered under each two digit speed dialing code and you can register up to 100 locations 60 locations for the JX210P model You can also register the name of the party the name appears on the printout of the CODED SPEED DIAL TELEPHONE NO LIST Note It is recommended to print out a copy of the CODED SPEED DIAL TELEPHONE NO LIST and keep it for reference See Activity Reports on page 60 for details on printing the list 1 Press Menu 2 Use 4 or W to select lt TEL REGISTRATION gt then press Start Copy The LCD displays lt 1 TOUCH SPD DIAL gt 3 Use 4 or W to select lt CODED SPEED DIAL gt then press Start Copy The LCD displays lt 00 gt 4 use 4 or W to select the two digit code 00 99 under which you want to register the number then press Start Copy twice If a number is already registered under this coded speed dialing code the number is displayed on the LCD Select or enter the two digit code 00 59 for the JX210P model 18 Before Using Your Machine 5 Enter the party s number and name the same way you registered them for one touch speed dialing x 2 Y zZ m See steps 5 to 6 Registering One touch Speed Dialing Numbers and Names
108. pport is not displayed make sure that the machine is correctly connected to the computer See The machine is not connected properly on page 90 3 Click the General tab and make sure that there is no indication of a problem with the device If a device error is displayed refer to Windows help to resolve the error E Other Error Messages One of the following Windows error If an error message is displayed outside the printer status monitor check the messages is displayed outside the following printer status monitor e Could not spool successfully due to insufficient disk space Delete any unnecessary files to increase the amount of free space on the disk e Could not spool successfully due to insufficient memory Quit other running applications to increase available memory If you still cannot print restart your computer and retry printing e Printer driver could not be found Uninstall the printer driver according to the procedure described in the On screen Manual and then reinstall it e Could not print Application name File name Try printing again once the current job is complete Troubleshooting 91 ENGLISH Specifications Scanning sheet size Width Max 216 mm Min 105 mm Height Max 400 mm Min 105 mm Thickness Max 0 13 mm 105 g m Min 0 06 mm 40 g m Effective scanning size Width A4 208 mm Effective printing size Width 20
109. r V to select lt ROLLER CLEANING gt then press Start Copy Repeat steps 2 to 3 twice Load three or more of A4 or Letter sized paper in the Rear Tray aout WN Repeat steps 2 to 3 three times The sheet of paper is automatically fed in and then out of the machine E Cleaning the Bottom Plate If the printed paper is smudged the inside of the machine may be dirty Periodic cleaning of certain parts on the inside of your machine is recommended to maintain a high standard of printing quality 1 Ensure that the machine is turned on and there is no paper loaded in the Rear Tray 2 Take a sheet of A4 or Letter sized plain paper and fold it in half widthwise Then open the paper 3 Load it into the Rear Tray with the opened side facing up A Insert the paper open side 4 Press Maintenance al Use 4 or V to select lt BOTTOM CLEANING gt 6 Press Start Copy Inspect the discharged paper If dust or dirt can be seen on the paper repeat the cleaning process 70 Routine Maintenance ENGLISH E Cleaning the Protrusions Inside the Machine If protrusions inside the machine are stained wipe ink off the protrusions using a swab or something similar 4 Caution Always unplug the machine from the power outlet before cleaning the machine If you accidentally switch the machine on while cleaning it you could injure yourself Important Do not touch the transparent film A film cable B
110. ransport or store the machine on a slant vertically or upside down as the ink may leak and damage the machine FINE Cartridge Ink Cartridge Keep FINE Cartridges Ink Cartridges out of the reach of children In case ink is accidentally licked or swallowed rinse out mouth or give one or two glasses of water to drink If irritation or discomfort occurs obtain medical advice immediately In case ink gets in contact with eyes rinse with water immediately In case ink gets in contact with skin wash with soap and water immediately If irritation to eyes or skin persists obtain medical advice immediately Never touch the electrical contacts on a FINE Cartridge Ink Cartridge after printing The metal parts may be very hot and could cause burns Do not throw FINE Cartridges Ink Cartridges into fire Legal Limitations It may be unlawful to make copies of scan print or use reproductions of the following documents The list provided is non exhaustive When in doubt check with a legal representative in your jurisdiction Paper money Money orders e Traveler s checks e Food stamps O Certificates of deposit Passports e Postage stamps canceled or uncanceled e Immigration papers e Identifying badges or insignias Internal revenue stamps canceled or uncanceled O Selective service or draft papers e Bonds or other certificates of indebtedness e Checks or drafts issued by governmental O Sto
111. requirements see page 19 Note For a multipage document the pages are fed one by one from the top of the stack Wait until all pages of your document have been scanned before starting a new job Make sure you follow the procedure to load documents into the ADF If the document is not loaded into the ADF correctly it may not be fed into the fax properly resulting in a jam or in pages not being sent If you want to send a document with more than 20 10 legal size pages divide the document into sections and send each section in a separate transmission For multipage documents tap the stack on a flat surface to even the edges before loading Before Using Your Machine 21 x 2 Oo zZ m ENGLISH Copying Making Copies One of the convenient features of the fax is its ability to make high quality copies You can make up to 99 copies of one document at a time If you make copies of multiple documents at a time the number of pages the fax can scan into memory is as follows e lt COPY STANDARD gt lt COPY FINE gt lt COPY DRAFT gt 10 pages Note e The number of pages the fax can scan into memory is not affected by the scanning resolutions see page 24 lt COPY STANDARD gt and lt COPY FINE gt result in the same resolution when making copies If lt MEMORY FULL gt appears on the LCD when making multiple copies see Copying Problems on page 77 If paper jams see Trou
112. s ENGLISH GERMAN FRENCH ITALIAN SPANISH DUTCH PORTUGUESE NORWEGIAN SWEDISH DANISH FINNISH RUSSIAN CZECH HUNGARIAN POLISH SLOVENE CHINESE TX START SPEED Set the speed at which the fax starts transmitting Set this to a lower speed if you have difficulties connecting over long distance or noisy lines 33600bps 14400bps 9600bps 7200bps 4800bps RX START SPEED Set the speed at which the fax starts receiving Set this to a lower speed if you have difficulties connecting over long distance or noisy lines 33600bps 14400bps 9600bps 7200bps 4800bps COUNTRY SELECT Set the country UK GERMANY FRANCE ITALY SPAIN HOLLAND DENMARK NORWAY SWEDEN FINLAND AUSTRIA BELGIUM SWITZERLAND PORTUGAL IRELAND GREECE LUXEMBOURG HUNGARY CZECH RUSSIA SLOVENIA POLAND SOUTH AFRICA SAUDI ARABIA JORDAN OTHERS JX510P only Only available in some countries 58 Settings and Activity Reports Name DAYLGHT SAV TIME START DATE TIME END DATE TIME Description Enable disable the summer time system Set the beginning of the summer time period Set the end of the summer time period MONTH Set the beginning end month WEEK Set the beginning end week DAY Set the beginning end day of the week TIME Set the beginning end time Settings ON OFF MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY LAST
113. s lt RECEIVE gt Receiving Faxes 33 x 2 Y zZ m ENGLISH 9 Use 4 or V to select lt RECEIVE gt or lt DISCONNECT gt then press Start Copy This setting tells the fax what to do if the Handset is not picked up within the specified ring time set in step 6 Press Stop Reset Setting ends and the fax returns to standby mode E Receiving Documents Manually lt MANUAL MODE gt 1 Check that lt Manual gt is displayed on the LCD see page 33 15 00 Manual When you hear the fax or extension phone ring pick up the Handset If you hear a person s voice Start your conversation If the caller wants to send a document after talking to you ask them to press the start button on their fax machine When you hear a slow beep press Start Copy on the fax to begin receiving the document Hang up the Handset O f the extension phone is located away from the fax dial 25 the remote receiving ID on the extension phone and hang up The fax begins receiving the document If you hear a slow beep tone Someone is trying to send you a document Press Start Copy and replace the Handset O If the extension phone is located away from your fax dial 25 the remote receiving ID on the extension phone and hang up The fax begins receiving the document Note Be sure to replace the Handset after you press Start Copy otherwise the call will be disconnected E Receiving Docume
114. se coloc en estos productos en el a o 2008 2 El sistema de calidad que rige la producci n se aplica de acuerdo con las normas de la Serie ISO 9000 Serie EN29000 o se supervisa mediante medidas adecuadas 3 Se adjuntan copias de las placas de caracter sticas de estos modelos Fecha 10 de octubre de 2008 7 lueg bo PL 208 Departamento de Fomento de las Normas de Seguridad de wo Centro de Aseguramiento de la Calidad de IJ j Canon Inc The following FINE Cartridges are compatible with this machine Die folgenden FINE Patronen FINE Cartridges sind mit diesem Ger t kompatibel Les cartouches FINE FINE Cartridges suivantes sont compatibles avec cette machine De volgende FINE cartridges FINE Cartridges zijn compatibel met dit apparaat Los siguientes cartuchos FINE FINE Cartridges son compatibles con este equipo Le cartucce FINE FINE Cartridges indicate di seguito sono compatibili con questo apparecchio Os cartuchos FINE FINE Cartridges seguintes s o compat veis com esta m quina Ta ak Aou8a puo yyia FINE FINE Cartridges e var CUUBar pe aut To unx vn pa For details on FINE Cartridge replacement refer to Replacing a FINE Cartridge in this guide Informationen zum Ersetzen einer FINE Patrone FINE Cartridge finden Sie in diesem Handbuch unter Ersetzen einer FINE Patrone FINE Cartridge Pour obtenir des informations d taill es sur le remplacement d une cartouche FINE FINE Cartridg
115. see page 40 If multiple pages are loaded separate the pages into smaller stacks If not try sending the document by direct sending see page 23 The total maximum recording time of 30 minutes has been reached JX510P only Listen to your telephone messages and delete any unnecessary messages Alternatively erase all telephone messages stored in the fax memory see page 46 E NO INK Ink has run out Replace the FINE Cartridge see page 62 NO OGM Action The outgoing message has not been recorded Record an outgoing message see page 42 E NO TEL The one touch speed dialing button or coded speed dialing code you entered has not been registered Register the one touch speed dialing button or coded speed dialing code see page 17 E REC D IN MEMORY The fax received the document in memory because paper or ink ran out a paper jam occurred or the incorrect FINE Cartridge was installed Load paper in the Rear Tray see your setup sheet or page 21 replace the FINE Cartridge see page 62 or clear the paper jam see page 72 Print any documents stored in memory see page 40 The fax receives documents in memory because the lt AUTO PRINT gt setting is set to lt OFF gt Set the lt AUTO PRINT gt setting to lt ON gt This enables to print received faxes automatically see page 37 E RECOMEND NEW CRT Action Ink is low Replace the F
116. sing your phone E Service Error nnnn Is Displayed An error requiring servicing might have occurred Action Turn off the machine and unplug the power cord of the machine from the power supply After a while plug the power cord of the machine back in and turn on the machine If the same error occurs contact the service center E Writing Error Output Error Communication Error The machine is not ready If ON is off make sure that the power plug is plugged in then turn the machine on While ON is flashing green the machine is initializing Wait until ON stops flashing and remains lit green The machine is not connected properly Make sure that the USB cable is securely plugged into the machine and the computer e If you are using a relay device such as a USB hub disconnect it connect the machine directly to the computer and try printing again If printing starts normally there is a problem with the relay device Consult the reseller of the relay device for details e There could also be a problem with the USB cable Replace the USB cable and try printing again Printer port setting does not match the computer s interface connecting the machine Make sure that the printer port is configured appropriately in the printer driver In the following instruction XXX signifies your machine s name 1 Log on as a user account with the administrator privilege 2 Click Control Panel then
117. splays lt USER SETTINGS gt Use 4 or W to select lt TX SETTINGS gt then press Start Copy The LCD displays lt ECM TX gt 28 Sending Faxes Use 4 or V to select lt AUTO REDIAL gt then press Start Copy The LCD displays lt ON gt e To disable automatic redialing use 4 or W to select lt OFF gt then press Start Copy Press Stop Reset to return to standby mode e To enable automatic redialing use 42 or V to select lt ON gt and continue with the steps below x 2 ce zZ m Press Start Copy twice The LCD displays lt 2TIMES gt Use the numeric buttons or 4 or V to enter the number of times you want the fax to redial then press Start Copy twice The LCD displays lt 2MIN gt Use the numeric buttons or 4s or V to enter the time interval between redialing attempts then press Start Copy Press Stop Reset The fax returns to standby mode Delayed Sending Your fax can send a document automatically at a preset time This allows you to take advantage of lower late night long distance rates offered by some telephone companies The fax can only register one preset sending operation at a time 1 9 Load the document face up into the ADF See Loading Documents and Paper on page 21 You can set the scanning resolution and contrast see page 24 Press Menu Use 4 or V to select lt FAX OPTIONS gt then press Start Copy Use 4 or
118. t printing While ON is flashing green the computer is processing data and sending it to the machine Wait until printing starts The machine is not connected properly Make sure that the USB cable is securely plugged in to the machine and the computer e lf you are using a relay device such as a USB hub disconnect it connect the machine directly to the computer and try printing again If printing starts normally there is a problem with the relay device Consult the reseller of the relay device for details e There could also be a problem with the USB cable Replace the USB cable and try printing again Your machine is not selected in the The machine will not print properly if you are using a driver for a different printer printer driver Make sure that your machine s name is selected in the Print dialog box Note To make your machine the one selected by default select Set as Default Printer The printer port is not configured Check the printer port settings appropriately In the following instruction XXX signifies your machine s name 1 Log into a user account with the administrator privilege 2 Click Control Panel then Printer under Hardware and Sound In Windows XP Click Control Panel Printers and Other Hardware then Printers and Faxes In Windows 2000 Click Control Panel then Printers 3 Right click the Canon XXX icon then select Properties 4 Click the Ports tab to confirm the port settings
119. t NET SWITCH gt lt ANS MACHINE MODE gt see page 32 or TAM mode must be set see page 42 If you have set lt ANS MACHINE MODE gt check that an answering machine is connected to the fax and that it is turned on with an outgoing message properly recorded see page 34 The fax may have a document stored in memory Print out any documents stored in memory see page 40 An error may have occurred during reception e Check the LCD for an error message see page 85 e Print the ACTIVITY REPORT and check for an error see page 60 The Rear Tray may be empty Make sure paper is loaded in the Rear Tray see your setup sheet or page 21 The telephone line may not be connected properly Make sure all line connections are secure see your setup sheet The machine is under maintenance The machine is sending a fax The machine is printing another document Cancel sending printing or maintenance as soon as possible Only available in some countries JX510P only E The Fax Does Not Switch Automatically Between Telephone and Fax Reception The fax may not be set to switch automatically between telephone and fax reception For the fax to switch automatically the receive mode must be set to lt Fax Tel Mode gt lt NET SWITCH gt or lt ANS MACHINE MODE gt see page 32 or TAM mode must be set see page 42 If you have set lt ANS MACHINE MODE gt check that an answer
120. t set properly Confirm the paper and print quality settings See Print Results Not Satisfactory on page 80 Print Head is misaligned If you did not align the Print Head after installation straight lines may be printed misaligned See Aligning the FINE Cartridge on page 67 Size of the print data is extremely large Click Print Options on the Page Setup sheet Then select the Prevent loss of print data check box in the displayed dialog The Printing layout printing or Binding margin function is being used When the Printing layout printing or Binding margin function is being used thin lines may not be printed Try thickening the lines in the document E Paper Is Smudged Printed Surface Is Scratched The paper and print quality settings are not set properly Confirm the paper and print quality settings See Print Results Not Satisfactory on page 80 Printing on inappropriate type of paper Check to see if the paper you are printing on is suitable for your printing purpose See Paper Requirements on page 20 to make sure that the paper you are using is suitable Paper is curled Turn the paper over and reload it to print on the other side Leaving the paper loaded on the Rear Tray for a long time may cause the paper to curl In this case load the paper with the other side facing up It may resolve the problem We recommend putting unused paper back into the pack
121. tart Copy The LCD displays lt ON gt 5 Use 4 or W to select lt ON gt then press Start Copy 6 Press Stop Reset Setting ends and the fax returns to standby mode Recording Voice Memos Use this feature when you are going out and want to leave a message for another member of the family Use the Handset on the fax to record your voice memo Only one voice memo 60 120 or 240 seconds can be recorded If you record a new voice memo when there is already a voice memo recorded the old voice memo will be deleted 1 Press Menu 2 Use 4 or W to select lt MSG REGISTRATION gt then press Start Copy 3 Use 4 or W to select lt VOICE MEMO gt then press Start Copy 4 use 4 or V to select lt RECORD gt then press Start Copy The LCD displays lt LIFT HANDSET gt 5 Pick up the Handset Press Start Copy and speak into the Handset to record your voice memo The remaining recording seconds is displayed on the LCD 6 Press Stop Reset when recording is finished The LCD displays lt REPLACE HANDSET gt Using TAM Mode JX510P only 45 ENGLISH Hang up the Handset and press Stop Reset The fax returns to standby mode Note To play a voice memo carry out step 1 to 3 select lt PLAY gt and then press Start Copy The recording time for a voice memo can be set to the same settings as the recording time for a telephone message However if you set 0 as the recording time for e
122. the memory are backed up automatically if the power is turned off or fails If however the data cannot be retrieved when the power is turned on again the MEMORY CLEAR REPORT is printed automatically JX210P model The MEMORY CLEAR REPORT is printed automatically when power is restored after a power failure This report includes a list of the documents that were stored in the memory at the time of power failure E During a Power Failure The following restrictions apply to the function of the fax during a power failure or while the power is turned off e You cannot use the fax to make telephone calls Also if your fax is connected to a telephone you may not be able to make telephone calls e You cannot send receive or copy documents e You can receive voice calls only if a telephone or an extension phone is connected to your fax m MEMORY CLEAR REPORT JX210P only If you experience a power failure the documents in the fax memory will be lost As soon as power is restored to the fax it will automatically print out a list of the documents that were stored in the memory at the time of the power failure Note If the cartridge is empty or there is no paper in the Rear Tray when power is restored the MEMORY CLEAR REPORT will not be printed even after the cartridge is replaced or paper is loaded LCD Messages The following messages are displayed on the LCD when the fax is performing a function or encounters an error
123. top Reset for at least 5 seconds Routine Maintenance 63 x 2 o Zz Ww ENGLISH However the error detection function is disabled after the error indication is canceled therefore Low Ink Warning message does not appear later on When you install a new FINE Cartridge the Low Ink Warning is enabled automatically Replacing a FINE Cartridge Note e Do not replace the FINE Cartridge while the fax is printing or performing another operation e If you need to unplug the fax wait until it returns to standby mode time and receive mode displayed on the LCD Otherwise the Holder may not be in its home position causing the FINE Cartridge to remain uncapped and dry out Make sure the fax is turned on Open the Cover until it locks into place securely at the second bump A Caution e Do not try to manually move or stop the Holder e Do not touch the metallic parts or other parts inside the machine Remove the empty FINE Cartridge 1 Push down the FINE Cartridge 2 Remove the FINE Cartridge Important e Handle FINE Cartridges carefully to avoid staining your clothes or surrounding area e Discard empty FINE Cartridges according to local laws and disposal regulations Prepare a replacement FINE Cartridge 1 Unpack a new FINE Cartridge and remove the Protective Tape A gently Important e Shaking FINE Cartridge may cause ink to spill out and stain clothing or the surrou
124. ual sending see page 23 For long distance call add pauses to the registered number see page 27 CHECK DOCUMENT The document is not set in the ADF or has jammed Action Set the document you are trying to send or copy see page 21 or check for a document jam and clear the jam if necessary see page 72 and start again m CHECK PAPER SIZE The size of the paper in the Rear Tray and that specified in the lt PAPER SIZE gt setting are different Action Load the correct paper size or change the lt PAPER SIZE gt setting see page 58 Press Stop Reset E CHK PRINTER 5100 SEE MANUAL Movement of the Holder is blocked Clear the paper jam or foreign object that is preventing the Holder from moving then turn off the machine and turn it back on again There may be an obstruction that is not allowing the Holder mechanism to move Check for any obstruction paper clip small object etc and also that the protective tape are removed from the FINE Cartridge Check also for a paper jam and clear the jam if necessary see page 72 Then press Stop Reset and start again The FINE Cartridge may be defective Press Stop Reset Reinstall the FINE Cartridge see your setup sheet or page 62 and start again In either case if the error does not clear try unplugging the fax Wait several minutes then plug it back in Also try replacing the FINE Cartridge with a new one see page 62
125. without the express written permission X S ENGLISH Introduction Useful Information Replacing a FINE Cartridge When the ink in the FINE Cartridge starts to run out the machine will switch to memory reception of faxes See Printing a Document in Memory on page 40 See Replacing a FINE Cartridge on page 64 See Aligning the FINE Cartridge on page 67 One touch and Coded Dial Numbers You can register One touch and Coded Dial numbers in your fax machine to make sending faxes easier and faster See Registering One touch Speed Dialing Numbers and Names on page 17 See Registering Coded Speed Dialing Numbers and Names on page 18 e Different Ways to Receive Faxes There are several different ways to receive faxes using this machine Select the one that most suits your needs See Setting the Receive Mode on page 33 e Deleting Faxes from the Memory When the ink level is low faxes will be received into the memory Once 30 transmissions have been received reception will no longer be possible so be sure to print out and delete unnecessary faxes from the memory See Printing All Unprinted Documents in Memory on page 40 See Deleting All Printed Documents from Memory on page 41 e Deleting Messages from the Memory Answering machine messages are also stored in the machine s memory Again delete unnecessary messages to free up memory for new messages See Deleting Mess
126. x 2 o zZ m Press Delete The LCD displays lt YES NO gt Press to delete all messages e A voice memo is not deleted see page 46 e f you decide not to delete all messages press Remote Control Features Use these features when you call home to play back any messages you may have received You can also use the remote control features to set TAM mode You must register a four digit PIN as your password before you can use these features E Registering the Password for Remote Control 1 2 Press Menu Use a or V to select lt DATA REGSTRATION gt then press Start Copy The LCD displays lt USER SETTINGS gt Use 41 or V to select lt TAM SETTINGS gt then press Start Copy The LCD displays lt MESSAGE LENGTH gt Use 4 or V to select lt PASSWORD gt then press Start Copy The LCD displays lt PASSWORD XXXX gt The default setting is 1234 Use the numeric buttons to enter a four digit PIN as your password then press Start Copy Press Stop Reset Registration ends and the fax returns to standby mode Using TAM Mode JX510P only 47 ENGLISH E Using Remote Control 1 2 Call home The outgoing message will be played Press while the outgoing message is playing Enter your password when you hear the beeps indicating that you should enter your password When your password is accepted you will hear a confirmation tone a short series of
127. xes will be deleted from memory after printing If there is no ink left the information contained in the fax will be lost This setting will be retained even if the FINE cartridge is replaced with a new cartridge The values may differ depending on the country region of use Settings and Activity Reports 57 x 2 o zZ m ENGLISH E PRINTER SETTINGS Name RX REDUCTION REDUCE DIMENSION Description Enable disable reduction for received documents Select reduction in height only or both width and height Settings ON OFF VERTICAL ONLY HORIZ amp VERTICAL PAPER SIZE Select the size of the loaded fax paper A4 LTR LGL INK SAVER Set the ink saver mode ON OFF AUTO PRINT Set whether to print received faxes ACTIVITY REPORT TX ON OFF REPORT RX REPORT MULTI TX REPORT and MEMORY CLEAR REPORT automatically E SYSTEM SETTINGS Name Description Settings RX RESTRICTION Enable disable the direct mail preventive function ON OFF RX CONDITION WITH SENDER INFO The fax only receives documents that WITH SENDER INFO contain TTI information REGISTERED SENDR The fax only receives documents that contain TTI information Also the phone fax numbers on the TTI must be registered under one touch coded speed dialing on your fax REGISTERED SENDR DATE DISPLAY Set the date format DD MM YYYY YYYY MM DD MM DD YYYY SELECT LANGUAGE Set the language of the LCD message

Canon JX510P All in One Printer User Manual

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