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Canon FB1200S All in One Printer User Manual

1. Cause 2 Solution Cause 3 Solution Cause 4 Solution Cause 5 Solution Cause 6 Solution Document cover is open Close the document cover and cover thick documents with a dark cloth Original document floating on document glass Gently press down on the document cover to prevent floating Improperly closed or floating document cover Hold document cover down with hand during scan Dirty document glass or document cover Clean document glass or document cover See p 76 Incorrect scan settings Rescan with adjusted settings See the ScanGear CS S or Plug in Module CS S Users Guide electronic manual A power cord is too close to the scanner Move all power cords away from the top of the scanner and surrounding area 70 Glossy color photo will not scan clearly Cause Optical interference created by the photo adhering to document glass produces striped patterns Solution 1 Gently press down on the document cover Solution 2 Move the photo on the document glass to break the adhesion Solution 3 Clean the document glass See p 76 Stripes appear on scan of publication Cause Moir effect from scan of publication at low resolution print screen lines highlighted by optical interference producing striped patterns This effect may occur with particular combinations of printed matter screen line densities and scanning resolutions Solution Rescan at different resolutions or turn on the Descr
2. CAUTION Cautions against operations that may lead to injury to persons or damage to property if performed incorrectly Pay attention to this information to permit the safe use of the equipment About Locations A WARNING s Do not place the equipment near flammable liquids such as alcohol or thinners Contact between the internal electrical components and flammable liquids may result in fire or electric shocks s Do not place the following objects on top of the equipment Contact between the internal electrical components and these objects may result in fire or electric shocks Any metallic objects such as necklaces Any container with liquid in it such as cups vases and flower pots If any of these objects or liquids enter the inside of the equipment immediately unplug the AC adapter and contact the Canon Customer Care Center OOO W A CAUTION s Do not place the equipment in the following areas Fire or electric shocks may result Areas with high humidity Areas subject to direct sunlight Areas with high temperatures Areas near open flames s Do not place the equipment on shaky stands unstable surfaces or surfaces subject to frequent vibrations If the equipment falls it may cause injuries s Do not place heavy objects on the equipment Objects may fall and cause injuries About the Power Supply A WARNING s Do not damage mutilate or modify the power cord or AC adapter Do not place heavy objects on pull or excessiv
3. CS S window OOO 42 Paper Jams Use the following procedures to clear paper jams where they occur in the ADF Jams in the Document Tray 1 Lift the ADF cover 2 Remove the jammed document by pulling it forward 4 alu A K SS N gt A 4 U 4 000 Jams during Document Ejection 1 Lift the ADF cover 2 Lift the document tray 3 Remove the jammed document by pulling it forward Jams Inside the ADF 1 Lift the ADF cover 2 Raise the ADF unit on its hinges 3 4 Open the delivery guide sheet cover Zs AN Press the lock clips on both sides 6 gt a inward 3 and pull forward 4 5 Remove the delivery guide sheet 6 Remove the jammed document by pulling it forward e After Clearing a Paper Jam Return the delivery guide sheet ADF unit document tray and ADF cover to their original positions after clearing a paper jam WARNING Be careful not to damage or dirty the delivery guide sheet Either condition may cause lines to appear on scanned images or reduce image quality in other ways 52 Problems with Scanned Images Streaked or unclear images may result if the transparent delivery guide sheet which is located in the image scanning field or the white calibration plate beneath it are dirty or damaged Follow the procedures below to clean or replace them Cleaning the Delivery Guide Sheet 1 Unplug the scanner and ADF power cords from the electrical outl
4. Cause 1 Solution Cause 2 Solution Cause 3 Solution Insufficient memory to start Plug in Module CS S Close programs other than the host program and start Plug in Module CS S Plug in Module CS S is not installed Install Plug in Module CS S See Quick Start Guide Plug in Module CS S is not installed in the program s plug in folder Plug in Module CS S is a plug in If the other program does not have Plug in Module CS S installed it will not work Install Plug in Module CS S See Quick Start Guide Problems with the Scanner Scanner not identified Part 1 Windows e Please also read Scanner Not Identified p 74 Cause 1 Solution Cause 2 Solution SCSI card not properly installed Install SCSI card properly Make sure the SCSI card is securely seated into the slot SCSI driver not installed Install SCSI driver See Quick Start Guide Cause 3 Solution Cause 4 Solution SCSI card not operating correctly Follow the procedures below to confirm the operation of the SCSI card e Windows 95 98 1 Click the Start button on the taskbar and select Settings and Control Panel 2 Double click the System icon 3 Click the Device Manager tab 4 Click the icon that appears to the left of the SCSI Controller option The SCSI card is not operating correctly if an exclamation mark or x appears on the SCSI driver name in the SCSI Controller option Reinstall the SCSI driver following the in
5. m photocopy paper or a stack of documents no higher than 0 08 inch or 2 mm Loading stacks higher than this may result in paper jams e Uncurl or straighten any documents that are curled or wrinkled 1 Place documents face up on the document tray SIS DS 0 08 inch or 2 mm N J Stack Mark 2 Push the left edge of the document stack flush against the paper guide and as far under the ADF cover as possible s If the document is a standard size align its top corner with the corresponding paper alignment mark on the document tray Paper Alignment Mark omens lt 3 Slide the movable paper guide lightly against the side of the stack s Shift the movable paper guide snugly up against the stack but not so tightly that it crimps the stack Movable Paper Guide 17 LD gt Once a document has been set into the ADE the document will be scanned according to the scanner software settings The settings will vary among different software programs e Continuous scanning can only be accomplished with application software supporting that function OOO s Software Settings Follow the procedures below to set the software to scan documents loaded into the ADF The settings may differ between software programs A lt The ADF can be used to scan at resolutions up to 600 dpi 1 Start ScanGear CS S e For instructions see the Quick Start Guide 2 Click the FB1200S tab Kaja maaala Mein Tone Ptsen
6. or humidity Also do not move the equipment rapidly between areas with high and low humidity Condensation may cause image errors After moving from a high humidity area to a low humidity area allow the scanner sufficient time to adapt to the new condition before use e Do not place the equipment in an area subject to direct sunlight The humidity may rise inside the equipment and cause damage or the image quality may decrease If you have to use it in direct sunlight block the light with a thick curtain e When the scanner is used in low ambient temperatures it may take a few moment for the unit to settle after the lamp lights e Locations to Avoid Uneven or stepped surfaces High temperature environments Environments subject to shocks smoke noxious fumes water vapor or dust Locations near TVs or devices generating strong magnetic fields Environments in which the air is salty or greasy Locations subject to strong direct Components Guide Lock Switch Locks and unlocks the scanning unit Document Cover Holds documents in place Alignment Mark Align document edges here Document Glass Place documents here Start Button Starts the accompanying Cc fth a software ScanGear Toolbox CS ore component ot the scanner comprising the light source and sensing units Usually Windows or CanoScan ua ae bakoi N Toolbox CS Macintosh ound a
7. tray glass may break and injure you Unplug the equipment for safety when it is unused for extended periods such as long weekends Be extremely careful when transporting the equipment Dropping it may cause injuries Allow sufficient time for the equipment to cool after unplugging the power cord before placing the equipment cover over it Covering hot equipment could result in fire Do not use the supplied CD ROM in regular CD players audio only players It may produce loud sounds that could damage hearing Unplug the power cord from the outlet at least once a year and clean the area around the base of the power cord s metal pins to ensure all dust is removed If dust accumulates in this area it may result in fire 13 Operating Requirements To use this scanner safely operate it within the guidelines specified below e Operate the equipment in an area where the following temperature and humidity conditions can be met Ambient Temperature 41 95 F 5 35 Celsius Humidity 10 90 RH without condensation formation e Operate the equipment with the supplied electrical cords at the voltages and amperage specified for this equipment e Make certain there is plenty of free air space around the scanner for cooling purposes View from above the scanner 14 e Set up the scanner within the reach of the cable e Do not place the scanner in areas with large fluctuations in temperature
8. 2 Connecting Two or More SCSI Devices 20 Lock Switch 77 32 Connector Types 26 27 M Maximum Scanning Size 30 D Sub 25 Pin 26 27 BP o O Daisy Chain Configuration 20 Positioning Documents 29 Dip Switch 78 22 Power Connector 18 Document Cover 17 Power cord 18 Document Glass 17 Power Supply 11 OOO 20 Scanner Not Identified 74 Scanning Unit 77 37 SCSI Connector 18 26 SCSI ID 20 22 SCSI Interface Cable 26 Space Around the Scanner 14 Specifications 78 Start Button 77 Terminator 27 24 25 Troubleshooting 67 Troubleshooting the ADF 72 000 m Canon Technical Support Canon Computer Systems Inc offers a full range of technical support options including e 24 hour 7 day a week toll free automated support for troubleshooting issues on most current products 1 800 423 2366 e Speak to a technician free of service charge currently Monday through Friday 8 00 a m 10 00 p m EST and Saturday 12 00 p m 6 00 p m EST excluding holidays for products still under warranty s 1 757 413 2848 e Speak to a technician currently 24 99 per call during holidays and days hours not listed above regarding urgent product guestions or for products no longer under warranty esse ee eee ee eee eee eee eee 1 800 423 2366 The same service is available for a charge of 2 50 per minute to a maximum or 25 00 per Call 1 900 246 1200 s E mail support via Ca
9. 7 How to Use the Scanner Connecting to the Computer esse eee eee eee 20 Connecting Two or More SCSI Devices sss ee eee 20 SCSI Connector and SCSI Interface Cable Descriptions eee eee 26 Positioning Documents NO ADE esse eee 29 Transporting the SCAMMER vuseccecscsinsgeceteanscavesavesisevesvanteGesshenpatueteducuwtvssvesenteratbuiveaVehiaeenns 31 000 Automatic Document Feeder Components GUJE T 34 ADF 59 aa A EA E A A E E E E ea 34 OPOR CADIE ea E ee er ee 35 Attaching the ADF to the Scanner eee eee e eee eee 36 Attaching the Cables esse 38 Acceptable VIG IT 42 Loading Documents sss sss sees eee 44 ST RAT ei STs CTT 46 Sei d 121 0 eee E eee eee eee mmm A 49 Jams in the Document Tray cissie EE EER T 49 Jams during Document Ejection esse sees eee 50 Jam NSIS WIN AD F ere sas auacienaenceeanaakeaiustaneenscsteenssanmneaca cease aadeumeanneccet 51 After Clearing a Paper Jam ccccccccccccecccceeeceeeeeeseeesseeesaaaaassuasaaseesseeeeeeeeeeeeeeeeeeeesees 52 Problems with Scanned Images nrrrnnnnnnnnnnnnnenenennnnnnennnnannnnnn annan enne 53 Cleaning the Delivery Guide Sheet sese 53 Peguen IG e CTT 58 Appendices TOTS 9197074 070 JAAMAS MMA EMEA taim tama mn 61 Problems with Software installation 62 Problems Starting Software Programs eee eee eee eee eee 63 Problems with the Scanner eee eee ee 65 Problems with SCANNING sss sese ee eee eee eee 69 Problems with the Autom
10. Canon Color Image Scanner CanoScan FB1200S Product Guide How to Make Best Use of the Manuals aS Printed Manual When you open the box CanoScan FB1200S Quick Start Guide Describes operating procedure from set up and for the first time Learn advanced techniques for scanning after reading this guide and setting up the scanner 14170 190741 Toll Err ScanGear CS S User s Guide Detailed information on how to use ScanGear CS S and ScanGear Toolbox CS Proceed to these after thoroughly mastering ScanGear CS S and ScanGear Toolbox CS Electronic Manuals Manual for Each Application Software Tells you how to use Adobe Photoshop 5 0 LE and ScanSoft TextBridge Plus software installation to scanning and confirmation of operation Please read before using the scanner Electronic Manual CanoScan FB1200S Product Guide Explains in detail how to use the scanner and optional ADF Learn about operating the scanner and optional ADF Electronic Manual Plug in Module CS S User s Guide Detailed information on how to use Plug In Module CS S SED CanoScan Toolbox CS User s Guide Detailed information on how to use CanoScan Toolbox CS Proceed to these after thoroughly mastering Plug in Module CS S and CanoScan Toolbox CS Read these before using the bundled application programs OOO How to Use the Product Guide Thi
11. any errors or omissions We respectfully request that you contact the Canon Customer Care Center if you have any questions or suggestions about this guide Canon Inc reserves the right to change the specifications of the hardware and software described herein at any time without prior notice 2 No part of this guide may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior written permission of Canon Inc 3 Canon Inc makes no warranties for damages resulting trom corrupted or lost data due to a mistaken operation or malfunction of the software or equipment CanoScan is a trademark of Canon Inc Adobe Adobe Acrobat and Adobe Photoshop are trademarks of Adobe Systems Incorporated IBM and IBM PC AT Series are registered trademarks of International Business Machines Corporation Macintosh and Power Macintosh are trademarks of Apple Computer Inc Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation in the U S A and other countries TextBridge is a registered trademark of Xerox Corporation Other names and products not mentioned above may be trademarks or registered trademarks of their respective companies OOO 4 Copyright 1999 Canon Inc All rights reserved Table of Contents Features of the CanoScan FB1200S eee 8 51 18 TTT EITE E TR 10 Operating Requirements cesses eee eee ee ee eee eee 14 TTS es AMMU um a 1
12. art button on the front of the scanner allows convenient use of the accompanying software ScanGear Toolbox CS CanoScan Toolbox CS e Optional Film Adapter Unit The FAU S10 optional film adapter unit allows films and transparencies to be scanned singly or in batches increasing the versatility of this high quality scanner Refer to the manual accompanying the FAU S10 e Optional Automatic Document Feeder The ADF S9 optional automatic document feeder permits hands free operation for up to 20 sheets a convenient timesaving feature See Automatic Document Feeder in this guide WARNING t is illegal to reproduce currency bills negotiable securities and other documents prohibited by law Reproduction of such items may be subject to criminal prosecution e It is illegal to reproduce legal certificates licenses travel tickets and certain public and private documents prohibited from reproduction by law Reproduction of such items may be subject to criminal prosecution e Please note that intellectual property protected by copyright may not be reproduced without the express permission of the copyright holder except for personal or household use under limited circumstances A Safety Precautions Please read and take the following precautions before using the equipment A WARNING Warns against operations that may lead to death or injury if performed incorrectly Pay attention to these warnings to permit the safe use of the equipment
13. atic Document Feeder ADF S9 c cecceceeeeeeeeeeeeeeeees 72 EST USS SS E E ant enaeeteecncetoanenecees tees 73 Scanner Not Identified iccicnecdieresscarserorrerincaderoandonunersteciananeueednenadeceessnczeuesacenencienianedacs 74 Care and I I CO 1 ten aima aa a ence tts tec etiam seared a dane betaine 76 Major Specifications sesser A 78 ll AM E E E T E ET IE E EEE 80 Features of the CanoScan FB1200S This scanner is a flatbed color scanner with 1200 dpi optical resolution incorporating the following features e Fine Color Tones and High Resolution Achieves a maximum optical resolution of 1200 dpi x 1200 dpi The 1200 dpi primary scan horizontally across document is realized with VAROS the proprietary Canon system short for VAriable Refraction Optical System VAROS is a two pass scanning technique that combines the results of the scanning unit s first pass with a second pass that is optically shifted by a half pixel Reading 12 bits 4 096 colors per red green and blue RGB channel the scanner offers 12 bit or 8 bit output that reproduces brilliant tones at high resolution e Standby Power and Energy Saving Features This scanner even with the power on consumes only 12 watts or lower at standby and only 35 watts or lower at full operation The standby feature means the scanner is always ready to use The product meets the Energy Star requirements for energy conservation e Convenient Start Button The one touch st
14. ation and operating instructions if you have purchased the optional ADF S9 Automatic Document Feeder Components Guide 34 Attaching the ADF to the Scanner 36 Attaching the Cables 38 Loading Documents 44 Software Settings 46 Paper Jams nrannnnnnnnnanna mnn 49 Problems with Scanned Images 53 Frequent Misfeeds 58 Components Guide ADF S9 Stack Mark Ensure that document stacks do not rise above this mark Document Tray Place the originals face up in this tray JA 47 L Le Paper Alignment Marks Adjusts to the width of the originals Slide the document guide to the edge of the documents being scanned ADF Cover When paper jams occur open this cover and remove the jammed paper ADF Connector Cable Attach this cable to the ADF connector on the option cable Hinge Brackets Attaches the ADF to the scanner Insert the hinge brackets into the slots on the top face of the scanner Paper Guide Adjusts to the width of the originals Slide the document guide to the edge of the documents being scanned Option Cable Option Connector Slide the cover on the side of the connector block to switch between the ADF connector and the FAU connector WARNING Do not place objects other than documents on the ADF 35 Attaching the ADF to the Scanner Use the follow
15. cover 7 Tuck the edge of the delivery guide sheet under the document cover e Gently lift up the edge of the document cover and insert the edge of the delivery guide sheet under the flap Document Cover WARNING Do not forcefully lift the document cover It may warp or split 56 8 Close the delivery guide sheet cover WARNING Be extremely careful when closing the delivery guide sheet cover to keep the delivery guide sheet from slipping off the pegs on the back side of the cover Frequent Misfeeds Follow the procedures below if you are experiencing frequent misfeeds You will need to clean the separator in the ADF 1 Lift the ADF cover 2 Press the separator down and forward to remove it Clean it with a soft dry cloth Dry Cloth 3 Position the clean or new separator over its slot then press down and back to lock it in place 4 Close the ADF cover OOO 5 Appendices Troubleshooting 61 Scanner Not Identified 74 Care and Maintenance 76 Major Specifications 78 Te AA ae 80 Canon Technical Support 82 Troubleshooting Please read the suggestions below when scanning isn t proceeding as expected or when you encounter a problem If the remedies suggested below do not solve your problem or is not listed in the following pages Canon Computer Systems Inc offers a ful
16. d Terminator To set the SCSI ID and terminator on this scanner adjust the dip switches found on the back panel of the scanner Dip Switches 22 To set the SCSI ID move the 1 3 switches with a sharp object such as the tip of a mechanical pencil Set the switch positions as below to assign a SCSI ID from 0 to 6 Set the SCSI ID with switches 1 3 E E indicates the switch position i Set the switch to this side to turn it Off Set the switch to this side to turn it On SCSI ID 0O SCSIID 1 SCSI ID 2 wf Hy aa m SCSI ID 3 SCSIID4 SCSIID5 SCSIID6 To set the terminator ID move the switch labeled 4 As shown below the terminator is Off when the switch is set to the upper side and On when it is to the lower side The SCSI ID is set to 2 and the terminator is On when this equipment is shipped from the factory Terminator Off Terminator On SCSIID 2 i BI ou MAT JA Terminator On Fourth switch is set to Fourth switch is set to l I the upper side the lower side Default factory setting I OOO 2 e Sample Configurations The following examples show typical configurations for the scanner your computer and other SCSI devices Scanner Is the Last SCSI Device Set SCSI ID Set the scanner s terminator to On Set the IDs of the other SCSI devices to nonconflicting numbers Set the terminators of the other SCSI devices to Off 24 Scanner in the Middle of a Daisy Chain Firs
17. een option See the ScanGear CS S or Plug in Module CS S Users Guide electronic manual Whitened edges on image scanned from thick book Cause Scanner employs an ultra sensitive scanning unit that picks up ambient light entering around the edges of the book Solution Cover the book and document glass with a dark cloth to prevent ambient light from affecting the scan Slow scanning speed Cause Resolution is set higher than necessary Solution Lower the resolution 71 Problems with the Automatic Document Feeder ADF S9 Documents Are Not Scanning Cause 1 ADF power not on Solution Ensure that the ADF option cable is correctly connected to the AC adapter and that the power cord is plugged into a functioning electrical outlet See p 38 Cause 2 ADF connector cable not attached Solution Connect the ADF connector cable to the option cable as specified See p 47 Cause 3 Document Feeder not selected in ScanGear CS S or Automatic Document Feeder not selected in Plug in Module CS S Solution Select Document Feeder in ScanGear CS S or Automatic Document Feeder in Plug in Module CS S See p 46 Cause 4 Document s incorrectly placed in ADF Solution Reposition the document s correctly See p 44 Cause 5 ADF cover not closed properly Solution Close the ADF cover completely Cause 6 Paper jam Solution Clear the paper jam See p 49 Frequent Misfeeds Cause 1 Paper dust accumulated on separator or se
18. ely bend the power cord Damaged wires may cause fires or electric shocks Do not plug in unplug power cords with wet hands You may be electrocuted Do not connect excessive numbers of plugs into one electrical outlet It may result in fire or electric shocks Do not twist or tie electrical cords together It may result in fire or electric shocks Plug the power cord and the AC adapter plug all the way into the socket Improperly attached equipment may result in fire or electric shocks Do not use AC adapters other than the one supplied Fire or electric shock may result 11 e As a rule do not use electrical extension cords They could cause fires or electric shocks If the use of an extension cord is necessary do not use one longer than 5 meters 15 feet Make sure that the extension cord is not twisted and that the power cord of the AC adapter is fully plugged into the extension cord Do not use multiple extension cords e Do not use extension cords in high traffic areas where they can be stepped on or tripped over This could damage the cords and result in fire or electric shocks e Do not place any objects on the AC adapter or its cords s Do not use the AC adapter outdoors or in exposed areas A CAUTION s Do not plug in the equipment into outlets with voltages other than the specified voltages Incorrect voltages may result in fire or electric shocks e When unplugging the power cord always pull on the main body of the cord P
19. er than the range given above non rectangular media with irregular shapes specialty paper for color printers glossy papers or papers with special coatings ripped perforated or punched paper curled or wrinkled paper See the warning on the next page for the allowable curl papers joined with staples or paperclips smoothen the papers after removing any fasteners papers with carbon paper attached coarse or fibrous papers overhead projector OHP or other transparencies adhesive labels or postcards papers to which tape or glue has added to the thickness color photocopier papers impregnated with oil R Se TN No tears No punched holes No staples or paperclips 42 WARNING s Scan valuable or single copy documents using the document glass not the ADF to avoid the risk of damaging the original in a paper jam e The allowable curl on papers fed by the ADF is shown below Do not use the ADF for papers with curls exceeding 30 30 To scan photographs books and papers not suited for the ADF lift up the ADF on its hinges position the item directly on the document glass and close the ADF Then initiate the scan Loading Documents Observe the following precautions when loading documents into the ADF WARNING The maximum stack of documents that can be loaded into the ADF at one time is indicated by the stack mark on the inner side of the paper guide The ADF can accommodate up to 20 sheets of 20 Ib bond 80 g
20. et Lift up the ADF on its hinges Lightly wipe the outside of the delivery guide sheet and the white calibration plate with a soft dry cloth to remove the dirt Delivery Guide Sheet Never use alcohol thinners or White Calibration Plate benzene to clean the equipment 53 WARNING Do not apply pressure to the delivery guide sheet It is easily damaged e Never use alcohol thinners or benzene to clean the equipment They may distort discolor or dissolve the delivery guide sheet or white calibration plate 4 Open the delivery guide sheet cover e To open the cover press the lock clips on both sides inward 1 and pull forward on the cover 2 Press inward on the lock clips and pull forward 54 5 Lift out the delivery guide sheet and lightly wipe both the interior of the ADF and the inner side of the delivery guide sheet with a soft dry cloth Never use alcohol thinners or benzene to clean the equipment ADF Interior Inner Side of the Delivery Guide Sheet WARNING Do not apply pressure to the surfaces They are easily damaged e Never use alcohol thinners or benzene to clean the equipment They may distort discolor or dissolve the delivery guide sheet e Replace the delivery guide sheet if it is stained or damaged p 58 6 Return the delivery guide sheet to its original position s Align the two holes in the delivery guide sheet with the pegs on the back side of the
21. ing procedures to attach the ADF to the scanner 1 Ensure that the computer and all peripheral devices are turned off 2 Unplug the scanner s power cord from the electrical outlet 3 Grasp the scanner s document cover close to the hinges and lift it straight off the scanner body 4 Attach the ADF to the scanner in place of the document cover Insert the ADF s hinge brackets into the slots on the scanner from directly above ADF Hinge Brackets 37 Attaching the Cables Attach the ADF connector cable to the option cable supplied as shown below ADF Connector Cable Option Cable Scanner AC Adapter and Power Cord 1 Attach the option cable to the option connector on the scanner Slide the cover on the connector block so that the ADF connector is visible ADF Connector 3 4 Attach the ADF connector cable to the ADF connector on the option cable s connector block ADF Connector Cable Power Cord 5 Plug the power cord into an electrical outlet 6 Plug the scanner s power cord into an electrical outlet Scanner Acceptable Media The ADF can feed media falling within the following parameters Standard paper sizes B5 A4 Letter Legal Width 7 2 8 5 in 182 216 mm Length 10 1 14 0 in 257 356 mm Standard paper weights 16 28 Ib 60 105 g m The following can cause paper jams and should be avoided papers with weights higher or low
22. k before transporting the scanner 1 Turn off the computer and unplug the scanner Turn off the power switches on the computer and all peripherals such as the printer After that unplug the scanner s power cord from the electrical outlet and remove the AC adapter cord from the scanner 2 Confirm that the scanning unit is at the back of the scanner To move the scanning unit to the back first clear all documents from the document glass Then close the document cover attach the AC adapter cord to the scanner and plug the power cord into the electrical outlet After all movement has ceased lift the document cover to confirm that the scanning unit has correctly returned to the back of the scanner Unplug the power cord from the electrical outlet Lastly unplug the AC adapter from the scanner Scanning Unit Confirm that the scanning unit is in this position 3 Grasp the document cover at the hinges and lift it straight up and off 4 Locate the lock switch between the holes for the hinges and push it toward the locked mark Lock Switch Unlocked Position Locked Position 5 Attach the document cover WARNING s Carrying or transporting the scanner without locking the scanning unit may damage it Be particularly careful to lock the scanning unit when transporting the scanner in a vehicle 44 32 Automatic Document Feeder Option ADF S9 Please read this chapter thoroughly for install
23. l range of customer technical support options listed at the end of this guide 1178 gt For assistance with problems related to the installation and operation of the software please also refer to the Readme and Help files accompanying each program These files contain important information that may not be found in the manuals Problems with Software Installation Installation is unsuccessful Cause 1 Insufficient memory to run the installer program Solution Close other software programs that are running and reinstall Cause 2 Insufficient free hard disk space Solution Delete or transfer unnecessary files from the hard disk and reinstall Refer to the Quick Start Guide for the required hard disk space Nothing displays when the CanoScan Software Solutions CD ROM is placed in the drive Cause CD ROM will not automatically run the Scanner Software Solution Start the Scanner Software manually See Quick Start Guide Problems Starting Software Programs Device initialization failed message is displayed Windows Scanner not connected message displayed Macintosh Cause 1 Solution Cause 2 Solution Cause 3 Solution Cause 4 Solution Scanner not detected because the AC adapter is not correctly plugged into the electrical outlet Plug the AC adapter power cord securely into the electrical outlet and restart the computer See Quick Start Guide Scanner not detected because the AC adapter plug i
24. n the connectors ports or other metallic components on the scanner s back panel Immediately remove any moisture that contacts these components by wiping them with a dry cloth e Do not use a sodden cloth or apply a liquid directly to any portion of the scanner Any moisture that enters the interior the underside of the document glass or the sensors may degrade image quality and lead to malfunctions e Never use substances containing alcohol thinners or benzene on the equipment These substances may deform discolor or dissolve the casing OOO 7 4 Thoroughly remove any moisture or water vapor from the scanner with a dry cloth Moisture left on the document glass or cover may damage photographs and other documents as well as interfere with imaging Document Outer Casing Cover Never use substances containing alcohol thinners or benzene to clean the equipment 000 7 Major Specifications CanoScan FB1200S Scanner Type Flatbed stationary document type Scanning Element CCD 3 line color Light Source Cold cathode fluorescent lamp Optical Resolution 1200 x 1200 dpi Selectable Resolution 50 9600 dpi ScanGear CS S 25 9600 dpi Plug in Module CS S Scanning Bit Depth Color 12 bit input 12 bit or 8 bit output per RGB channel Grayscale 12 bit input 12 bit or 8 bit output Preview Speed 15 sec Start Button Yes Interface SCSI Connectors Half Pitch 50 Pin 1 D Sub 25 Pin 1 Termi
25. nator Onboard Scanning Area Reflectives 8 5 x 11 7 in 216 x 297 mm Letter A4 Transparencies 8 0 x 10 8 in 203 x 274 mm Operating Range Temperature 41 to 95 F 5 to 35 C Humidity 10 to 90 without condensation formation Power Requirements AC adapter depends on the area where the scanner is used Power Consumption 35 watts or lower maximum Standby 12 watts or lower provided AC adapter used Dimensions 11 4 x 18 0 x 3 7 in 291 x 459 x 94 mm Weight 8 8 lbs Approximately 4 0 kg Options FAU S10 Film Adapter Unit ADF S9 Automatic Document Feeder Automatic Document Feeder ADF S9 Acceptable Paper Sizes A4 B5 Letter Legal Width 7 2 8 5 in Length 10 1 14 0 in Cannot feed transparencies Colors Black and white 2 colors Maximum Sheets 20 sheets of 20 Ib bond 80 g m paper stacked 08 2 mm high Paper Thickness 16 to 28 Ib bond 60 105 g m Power Requirements 100 120VAC 50 60MHz Dimensions Ww X lX h ADF Unit Only 11 3 x 16 3 x 2 3 in 286 x 413 x 58 mm Assembled 11 5 x 18 1 x 5 3 in 291 x 459 x 135 mm Approximate Weight 4 9 b 2 2 kg Transfer time to computer is not included e Product specifications are subject to change without notice 79 Index es AC adapter 78 FAU 9 ADF 33 34 Film Adapter Unit 9 Alignment Mark 77 29 nl Automatic Document Feeder 33 Locations 10 15 Locations to Avoid 15 Care and Maintenance 76 Lock Mark 32 Connecting to the Computer 20 Lock Position 3
26. non Computer Systems Inc US s n s ica cecdeonnsinstiecd e a a a haa EANO EEEN www ccsi canon com s 24 hour toll free Fax Retrieval System sees eee eee eee 1 800 526 4345 s 24 hour Bulletin Board Service 1 757 420 2000 Support program specifics to change without notice Refer to individual product information for warranty details I OE 021AA CANON INC 1999 PD I CREATED IN JAPAN 82
27. number for each SCSI device in a daisy chain No two numbers can be the same OOO 20 s Terminator Settings The terminator marks the last device in a daisy chain It tells the computer that this is the last device There are two types of terminator a separate device that is attached to a SCSI device or an On Off switch built into the SCSI device This scanner has a built in terminator For a daisy chain to operate correctly the terminator must be set to On for the last SCSI device and Off for all other SCSI devices A typical daisy chain is shown below PP S r pe 9 0 0 0 e 5 First Second Third Last SCSI device SCSI device SCSI device SCSI device SCSIID 3 SCSIID 6 SCSIID 4 SCSI ID 2 Terminator Off Terminator On WARNING The SCSI ID does not have to follow the order of connection As long as an ID is not repeated IDs between 0 and 6 can be used e SCSI device equipped computers usually have the following SCSI ID already assigned Refer to the manuals of the appropriate devices Assign an unused SCSI ID to this scanner For Windows 7 SCSI card or internal SCSI controller For Macintosh 0 Internal hard disk drive 3 Internal CD ROM drive Desktop model with an internal CD ROM drive 7 Macintosh CPU e Ensure that you unplug the AC adapter from the scanner before you change the SCSI ID or terminator settings After resetting them reconnect the AC adapter and restart the computer e How to Set the SCSI ID an
28. osel mian Seg Mods Alam of Eum Hesi Koen Tudi abating width Hi Unde Au ETU reta 3 oeoeeecoeeeeeoe ee 8 8 gt 8 gt 8 8 8 e 8 8 Oo 8 8 8 8 8 8 8 8 8 8 8 e e 8 8 8 8 8 8 8 8 8 68 e 8 Click the arrow of the Image Source list box and select Document Feeder This is all that is reguired to set the scanner to choose the ADF as the document source Ji ja mis aled 2 1 M r Tone Presence map gen M poiss cs Load documents into the ADF and click the Preview button The first document will feed into the scanner and the preview image will begin to appear in the ScanGear CS S window e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e Start Plug in Module CS S e For instructions see the Quick Start Guide e e e e e e e e e e e e e e e e e e e e e e o e e e e e e e e e e e e e Open the Preferences menu and select Auto document feeder This is all that is required to set the scanner to choose the ADF as the document source SER E M h ma teza I Ei a TEJET Lad 176 ee AL e e e e e o e e e e e e e e e e e e e e e e e e e e o e e e e e e e e e e e e e e Load documents into the ADF and click the Preview button The first document will feed into the scanner and the preview image will begin to appear in the Plug in Module
29. parator damaged Solution Clean the separator See p 58 72 Cause 2 Documents sticking together Solution Fan the documents well to separate them before placing them in the ADF See p 42 Cause 3 Documents curled or wrinkled Solution Uncurl or straighten out wrinkles before placing the documents in the ADF See p 42 Lines Appear on Images Cause The delivery guide sheet is dirty or damaged Solution Clean or replace the delivery guide sheet See p 53 Scanned Image Quality is Poor Cause The delivery guide sheet or the white calibration plate is dirty Solution Clean the delivery guide sheet and or the white calibration plate See p 53 Other Issues Can a Film Adapter Unit FAU Be Used with this Scanner Answer Yes the FAU S10 film adapter unit can be installed on the scanner Sold separately Can an Automatic Document Feeder ADF Be Used with this Scanner Answer Yes the ADF S9 automatic document feeder can be installed on the scanner Sold separately 73 Scanner Not Identified If the scanner is not identified check the following in order Scanner not identified Part 1 Install the SCSI card SCSI card installed Yes SCSI Controller icon displayed on Windows Device Manager tab Yes SCSI Driver icon displayed on SCSI Controller icon es Is the or x mark displayed in the SCSI Driver Reinstall the SCSI card Reinstall
30. perform the procedures for detecting the scanner again See Quick Start Guide 68 Problems with Scanning Scanner will not scan Cause 1 Solution Cause 2 Solution Cause 3 Solution Cause 4 Solution Cause 5 Solution Scanner not powered up Securely connect the AC adapter to the scanner and the power cord to the electrical outlet then restart the computer See Quick Start Guide Scanning unit locked Unlock scanning unit by setting lock switch to unlocked position See p 17 Software incorrectly installed Reinstall software See Quick Start Guide For Windows ScanGear CS S not installed Adobe Photoshop 5 0 LE or ScanSoft TextBridge Plus are insufficient by themselves to scan images ScanGear CS S is required Install ScanGear CS S See Quick Start Guide For Macintosh Plug in Module CS S is not properly installed Adobe Photoshop 5 0 LE is insufficient by itself to perform scans Plug in Module CS S is required Install Plug in Module CS S See Quick Start Guide Scanning unit fails to return to ready position rear of scanner Cause Solution Power cord fell out of contact with the electrical outlet or the AC adapter was unplugged from the scanner while scanning unit in motion Clear all documents and objects from the document glass close the document cover unplug the power cord from the electrical outlet and then plug it back in Scan quality is poor Cause 1 Solution
31. s are similar However close examination reveals that the pin shapes are different Be careful when purchasing e Only high impedance cables work with the scanner Ensure that cables other than the supplied SCSI interface cable are of the high impedance type Positioning Documents No ADF Documents must be placed on the document glass to be scanned The instructions below are for manual positioning If you are using the automatic document feeder ADF option please see p 33 1 Lift the document cover 2 Place the document face down Orient the document face down on the document glass with the top edge at the back of the scanner the edge closest to the hinges of the document cover Align the edges of the document with the alignment mark Top Edge Alignment Mark 3 Close the document cover being careful not to dislodge the document 29 WARNING The maximum allowable size for scanning is 8 5 x 11 69 inches 216 x 297 millimeters up to Letter or A4 size e This scanner is equipped with an ultra sensitive scanning unit Opening the document cover during scanning or improperly closing it may affect the scanning results If you are scanning thick documents such as books that prevent the document cover from closing cover the document glass with a dark cloth to prevent ambient light from affecting the scan 30 Transporting the Scanner Always engage the loc
32. s guide provides in depth information on individual topics related to the CanoScan FB1200S color image scanner and the accompanying software CD ROM If you haven t already read the Quick Start Guide we recommend that you follow its suggestions first before consulting this guide Organization The guide deals with scanner and software topics that could not be covered in the Quick Start Guide Each topic is intended to be read as a separate unit You need only read the topics that apply This guide is divided into 3 sections How to Use the Scanner How to connect it to the computer and how to position documents for scanning Automatic Document Feeder How to attach and operate the ADF S9 Automatic Document Feeder Appendices Troubleshooting tips care and maintenance e References to Windows in this guide refer to Windows 95 Windows 98 and Windows NT 4 0 Conventions Important information in this guide is indicated by the following symbols WARNING This symbol indicates precautions that must be taken when operating the equipment Ensure that you read all warnings 17 HD This symbol indicates supplementary operating procedures and other useful information Use of shielded cable is necessary to comply with technical requirements of the EMC Directive Disclaimer 1 While every effort has been made to ensure that the information contained in this guide is accurate and complete no liability can be accepted for
33. s not correctly connected to the scanner Reconnect the plug to the scanner and restart the computer See Quick Start Guide Scanner not detected because the power cord is not securely plugged into the AC adapter Plug the power cord securely into the AC adapter and restart the computer See Quick Start Guide Scanner not detected because the SCSI interface cable is not correctly connected to the computer or the scanner or the cable is not connected securely Reconnect the SCSI interface cable to the scanner and computer then restart the computer See Quick Start Guide 63 Problems starting ScanGear CS S as a TWAIN driver from within another program Cause 1 Solution Cause 2 Solution Cause 3 Solution Cause 4 Solution Cause 5 Solution Insufficient memory RAM available to start ScanGear CS S Close programs other than the host program and start ScanGear CS S ScanGear CS S already running as a TWAIN driver within another program Close the ScanGear CS S already running as a TWAIN driver See ScanGear CS S User s Guide ScanGear CS S is not installed Install ScanGear CS S See Quick Start Guide Program is not TWAIN_32 compatible Start ScanGear CS S from within a TWAIN_32 compatible program The scanner not selected Select scanner following the directions in the manual for the TWAIN compliant software Problems starting Plug in Module CS S as a plug in from within another program
34. structions in the Quick Start Guide s Windows NT 4 0 1 Click the Start button on the taskbar and select Control Panel 2 Double click the SCSI Adapters icon 3 Click the Devices tab The SCSI card is not operating correctly if a SCSI driver name does not appear in the SCSI Adapter option Reinstall the SCSI driver following the instructions in the Quick Start Guide IRQ or I O port address conflict with another card sound or network card Change the IRQ or I O settings Check the manuals included with the other cards for appropriate settings 66 Scanner not identified Part 2 e Please also read Scanner Not Identified p 74 Cause 1 Solution Cause 2 Solution Cause 3 Solution Cause 4 Solution Cause 5 Solution 1 Solution 2 Cause 6 Solution 1 Solution 2 Scanner not powered on when computer started Plug the scanner s power cord into an electrical outlet and restart the computer SCSI interface cable is disconnected or loose Securely connect SCSI interface cable and restart the computer See Quick Start Guide SCSI interface cable improperly connected There are many different types of SCSI connector Check the connectors on the computer and other devices including the scanner for a match with both ends of the SCSI interface cable See p 26 The SCSI interface cable has wrong impedance rating Use a high impedance SCSI interface cable See p 28 SCSI ID conflict
35. t Position is Recommended Set SCSI ID i Terminator Off Terminator On Terminator Off 996 T Set the scanner s terminator to Off Set the scanner and other SCSI devices to nonconflicting IDs Set the terminator of the last SCSI device to On 006 25 SCSI Connector and SCSI Interface Cable Descriptions This scanner is equipped with both a Half Pitch 50 Pin and D Sub 25 Pin connector port The supplied SCSI interface cable has a Half Pitch 50 Pin connector on one end and a D Sub 25 Pin connector on the other Half Pitch 50 Pin Connector Male SCSI Interface Cable SCSI Connector D Sub 25 Pin D Sub 25 Pin Female Connector Male SCSI Connector Half Pitch 50 Pin Female There are many other types of SCSI connector on the market When choosing a SCSI cable you must match the connector shapes the SCSI cable standard and the impedance category Without all three correctly matched at both the computer and SCSI device ends the connection will not work Check your computer s SCSI connector to make sure it fits the supplied SCSI interface cable If it doesn t purchase a SCSI interface cable high impedance with connectors that fit into the connectors on your computer and scanner OOO 2 e Common Connector Types Computer or SCSI Device Cable D Sub 25 Pin Female D Sub 25 Pin Male O00 WARNING The Half Pitch 50 Pin and Centronics Half Pitch 50 Pin connectors look alike and the size
36. t the back of the scanner Scanning Unit WARNING Always unlock the scanner before plugging in the AC adapter Operating the scanner in the locked state may damage the equipment e Lock the scanning unit before transporting it p 31 000 Dip Switch SCSI Connector D sub 25 pin SCSI interface cable connects here SCSI Connector Power Connector Half pitch type 50 pin SCSI The accompanying AC adapter interface cable connects here plug connects here AC adapter Power cord A This scanner does not have a power switch 000 m How to Use the Scanner Connecting to the Computer 20 Positioning Documents No ADF 29 Transporting the Scanner 31 000 m Connecting to the Computer Connecting Two or More SCSI Devices When connecting two or more SCSI devices including this scanner be careful of the following points About Daisy Chain Configurations When connecting multiple SCSI devices to the computer connect them in a series as shown below This configuration is called a daisy chain Normally several SCSI devices can be connected to a single SCSI controller The number of SCSI devices and the requirements for connection depend on the SCSI card standard and the type of SCSI devices involved SCSI IDs and Terminator Settings The SCSI ID and terminator settings for each device must be correct for them to operate e The SCSI ID A SCSI ID is a unique identification
37. the SCSI driver Yes Are there other SCSI boards A installed other than this board Reinstall SCSI driver Change address of the IRQ and I O port Let s go to Scanner Not Identified 9 p Part 2 Next page OOO n Scanner not identified Part 2 Was the power to the scanner on when the computer was started Yes Is the SCSI interface cable disconnected or loose No Is the SCSI interface cable correctly connected Is the SCSI interface cable a high impedance type Yes Yes Is the SCSI ID repeated from another SCSI device ds No Is the terminator correctly set Yes No No Connect the AC adapter then start the computer Properly connect the SCSI interface cable Use a high impedance type SCSI interface cable Change settings of SCSI ID Correct settings of terminator Contact Customer Care Center Back Pages OOO Care and Maintenance Clean off the dirt and dust that adheres to the exterior document glass and document cover of the scanner during the course of ordinary operation using the following procedures 1 Power down the computer and peripheral devices 2 Unplug the AC adapter from the electrical outlet 3 Dampen a clean soft cloth with water and wring the cloth well Use the well wrung cloth to gently remove dirt and dust Be particularly careful to remove any traces of dirt or liquid from the document glass by wiping it with a dry soft cloth e Do not dampe
38. ulling on the cord may damage the wires and lead to fire or electric shocks e Do not place objects around the power cord in case it needs to be unplugged during emergencies General Handling Precautions A WARNING e Do not take apart or modify the equipment It contains high voltage components that could cause fires or electric shocks if handled improperly e If you hear unusual noises see smoke feel excessive heat or smell anything unusual immediately unplug the power cord and contact the Canon Customer Care Center Continued use may result in fires or electric shocks 12 Do not use flammable sprays near this equipment Also do not spill water other liquids or flammable liquids on the equipment Contact between the internal components and these fluids may result in fire or electric shocks If anything enters this equipment immediately unplug the power cord and contact the Canon Customer Care Center When cleaning the equipment always unplug the power cord Otherwise you could start a fire or receive an electric shock When cleaning the equipment use a water moistened cloth that is well wrung out Do not use flammable liquids such as alcohol benzene or thinners Flammable liquids entering the internal electrical parts may result in fire or electric shocks A CAUTION Be careful not to pinch your hands when closing the document tray cover Injuries may result Do not press heavily on the document tray cover The document
39. with another SCSI device Set the SCSI ID to a different setting See p 20 Check the manuals of the other SCSI devices The SCSI terminator is not set correctly Install or set a terminator on the last SCSI device If scanner is the last device set the terminator switch to On Remove terminators from SCSI devices other than the last one If scanner is not the last device set the terminator switch to Off Cause 7 Solution Computer is not detecting the scanner properly Follow the procedures below to have the computer detect the scanner properly e Windows 95 98 1 Click the Start button on the taskbar and select Settings and Control Panel 2 Double click the System icon 3 Click the Device Manager tab 4 Click the icon that appears to the left of the Canon Scanners option The computer is not detecting the scanner properly if an exclamation mark or x appears on the Canon 1X 12015E device under the Canon Scanners option Delete the Canon IX 12015E device and restart the computer Then perform the procedures for detecting the scanner again See Quick Start Guide s Windows NT 4 0 1 Click the Start button on the taskbar and select Control Panel 2 Double click the SCSI Adapters icon 3 Click the Devices tab 4 Click the icon that appears to the left of the SCSI card It is not operating correctly if Canon IX 12015E does not display beneath the SCSI card icon Restart the computer and

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