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BT BT MANGO Answering Machine User Manual

1. If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 10 Getting started Press Mango Issue 2 Edition 2 28 06 06 7677 Set the date or GQ until Date amp Time Settinas is displayed then select the OK option et Iate is displayed select the OK option The first digit is highlighted Enter the current date dd mm yy e g for 15th February 2006 press 1 5 0 2 0 6 then select OK option You will hear a confirmation tone Press and hold Fx to exit and return to standby Your BT Mango is ready for use If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Manao Issue 2 Edition 2 28 06 06 7677 Getting to know your phone Handset buttons Inverse black and white display Backlight comes on when a button is pressed when you slide the keypad open and when receiving an incoming call Option button middle In standby or talk mode press to open the Phonebook page 22 Option button right In standby mode press to play answer machine messages In talk mode press to switch secrecy on off page 17 In menu mode press to confirm a displayed option Option button left In standby or talk mode when the icon is displayed press to open the Calls list page 50 In menu mode press to go back to the previous screen Press repeatedly to exit to s
2. User Guide BI MANGO No Mensiz Welcome to your BT Mango Digital Cordless Telephone Answering Machine State of the art design a fusion of fashion and functionality Black and white full graphic inverse display Answering machine with 11 minutes digital recording time 255 Name and number phonebook to store all your contact numbers for easy dialling Copy the whole phonebook or individual entries to and from your mobile phone SIM card Send and receive text messages Caller Display lets you see who s calling and your phone stores details of the last 50 callers in a Calls list With Call Waiting when you are on a call a soft beep alerts you to another waiting call Register up to 5 handsets to the base without the need for additional wiring Digital call quality with a range of up to 300 metres outdoors and up to 50 metres indoors in ideal conditions You must subscribe to your network provider s Caller Display or Call Waiting service for these features to work A quarterly fee may be payable Please note that this equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services This User Guide provides you with all the information you need to get the most from your phone Before you make your first call you will need to set up your phone Follow the simple instructions in Getting Started
3. 53 Voice Mail Message Waiting 54 BT Services Helpline cs 2 03 6s saseaae enw eee 55 BT 118500 bi arsina sona 55 Divert On Off Check 56 Call Waiting On Off Check 56 Mango Issue 2 Edition 2 28 06 06 7677 In this guide Text Messaging Subscribe to the text messaging service Cost of the fixed line service Send a text message Entering text 0 000 Standard text entry Receiving and reading text messages Writing tips for standard text entry Read edit send texts stored inthe Outbox sisaan Service Centre numbers Adding or changing Service Centre numbers 00085 Select a Send Service Centre number Message alert beeps User Areas 0 0 0 cee eee eee Set a user area 00005 How callers send a text to a user Area LL Le eee eee Open a user area 00 Edit a user area eee eee eee Delete a user area 000 Check the list of sub addresses Check the common box sub address Change the auto save setting Change the notification setting Using additional handsets Registering your handset 75 Select a base eee eee eee 76 De register a handset 77 Internal calls 0 2 2 0 002 eee 77 Transferring calls 0 78 3 Way Call 2 eee eee 79 Help occ scetecdeian
4. Hydride NiMH size AAA capacity 600mAh Spare rechargeable batteries are available from the BT Mango Helpline 0870 605 8047 WARNING Do not immerse batteries in water or throw them into a fire or dispose of them with ordinary domestic refuse BT accepts no responsibility for damage caused to your BT Mango by using any other types of batteries Safety information Only use the power supply suitable for the BT Mango range Using an unauthorised power supply will invalidate your guarantee and may damage the telephone The item code for the base mains power supply is 028090 white product and 021604 black product If you have purchased a multiple pack the item code for the charger mains power supply is 015124 white product and 021299 black product Use only the approved rechargeable batteries supplied Spare rechargeable batteries are available from the BT Mango Helpline on 0870 605 8047 Do not open the handset except to replace the handset batteries or the base This could expose you to high voltages or other risks Contact the Helpline on 0870 605 8047 for all repairs If the keylock is switched on it is NOT possible to make calls including to the emergency numbers 999 112 Radio signal transmitted between the handset and base may cause interference to hearing aids It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency intensive care med
5. Select the outgoing message answer mode Press 28 or GB until the display shows nsner Settings and select the OK option 2 The display shows nzner mode select the OK option Use or GM to display either Arigwer amp Record or ArigHer onl and select the OK option Your chosen outgoing message will be announced via the handset If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 44 Answering machine Press Mango Issue 2 Edition 2 28 06 06 7677 Re instate the pre recorded outgoing message You can delete your own outgoing message and go back to using the pre recorded outgoing message g until the display shows ArigHer Settinas and select the OK option Press A or GW until the display shows Guiacing messase and select the OK option Boor to select either Answer amp Record or Arigeer onl and select the OK option The display shows Gutscinga message Select the Del option to delete your own outgoing message and reinstate the default outgoing message Using the answering machine Message playback Select the 3 option The display shows Flas Messages along with number of new messages New and the total number of old and new messages All To play new message s only Select the New option Your new messages will be played If you experience any problems please call the Helpline on 0870 605 8047 or
6. supported by some telephone networks which can result in messages not being sent Therefore this function has been disabled on your BT Mango Press or Press E Change the notification setting Press A or GB T T Heru is displayed Select the OK option J until TAT Settiras is displayed Select the OK option Press A or Q until Send Getion Hotification is displayed Select the OK option or GM to display either Delivers Rerort OH or Delivery Rerort OFF and select the OK option Press and hold FX to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Using additional handsets You can use up to five BT Mango additional handsets with your BT Mango base to extend your phone system without needing to install extension sockets for each new phone Your BT Mango handset can also be registered to up to 3 other bases You can then select the base you would prefer to use If you have purchased a BT Mango multiple pack any additional handsets come pre registered to the base If you have purchased an additional handset separately you must register it to your BT Mango base before it can be used Registering your handset You must charge your additional handset for 24 hours before At the base registering it Find 1 Press and hold qqgmp for 10 seconds unti
7. GH to display Delete Entra and select OK Delete Entr and the entry details are displayed Select Del to delete Entr Deleted is displayed Press and hold Fx to exit and return to standby Copy an entry to another handset When you have more than one handset registered to your BT Mango base you can use this feature to copy entries between handsets Select the YJ option The phonebook entry you used last is displayed Use or GM to scroll to the entry you want to copy Select Opt then use QA or GY to display Cors Eritrys and select OK Using the keypad enter the number of the handset you want to copy to and select OK The display shows Cor Entra to Handset amp where X is the selected handset At the receiving handset the display shows Cor Err Select OK to confirm The display then shows Cor sir From Handset When copying is complete the new entry will be displayed in the phonebook list If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Using the phone If you decide not to delete select the Save option If you enter a handset number that is not available you will see the message Cory Entry Fail 25 26 Mango Issue 2 Edition 2 28 06 06 7677 Using the phone When you have more than one handset registered to your BT Mango base you can use this feature to copy the entire phonebook from one handset to anot
8. Message Sert Text messaging 59 Save will save to outbox so messages can be sent completed later If the text is unsuccessful the message Unable to send will be displayed In order to send and receive text messages you must not withhold your number On most networks if you normally withhold your number the 1470 prefix presents your number for you Receiving a call while writing a text If you are writing a text and you receive a call the text will be lost Messages stored without a number are saved messages that have not been sent If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 60 Mango Issue 2 Edition 2 28 06 06 7677 Text messaging Two text phones connected to the same phone line In some instances Text messages will not be received where 2 text messaging products are plugged into the same telephone line e g two text phones To correct this problem there are 2 possible resolutions Users can either set up sub addressing numbers 5 to 8 assuming addresses 1 to 4 have been employed for the user areas on the other devices It is also important to note that a text message sent without a sub address digit appended to the destination number will only be received on a product with sub address of 9 Sub address setting is clearly described on page 68 Alternatively the other device s must be unplugged or have receive te
9. Service Centre numbers J until THT Settinas is displayed Select the OK option Press SQ or Q until Server Humber is displayed Select the OK option A or to highlight the Server you want and select the OK option or GM to highlight Incoming or Outgoing and select the OK option The currently saved number is displayed If necessary press Es to delete the existing service centre number and enter the new one When the number is correct select the OK option to confirm Press and hold FX to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Text messaging 67 Select a Send Service Centre number If you have more than one Service Centre stored on your BT Mango you will need to select the one you want to use for sending Your BT Mango is pre set to send using Server Centre 1 All messages sent will go via the selected provider Press or Q TAT Heru is displayed Select the OK option 2 Press A or until TAT Settirias is displayed Select the OK option Press QM or until Server activation is displayed Select the OK option 4 Press 3 or GB to select the number for the server you want to activate and select the OK option Press A or GJ to select Gutsacins and select the OK option 6 Press and hold to exit and return to standby Messag
10. a number press and hold the required number button until the number is displayed 7 Press Back to go back to the 5 previous screen 8 The cursor automatically moves to the right after a couple of seconds So when the next letter is on the same button as the one you have just entered wait for the cursor to move to the right before trying to enter it See page 14 for the complete character map The first newest message is displayed To view the full details for this message select the OK option Or To view the details for another message press or to scroll and highlight the message you want and then select the OK option For each message you will see The sender s name if the sender s details are stored in your directory and a name number match is found otherwise you will see the sender s number The date and time the message was sent The full message Use AA or to move through the message Select Back to return to the message list When viewing a message Select Del to delete the displayed message Delete Message is displayed Select Del to delete or Save to cancel deletion Or Select Opt then use A or BW to scroll and select any of the following options If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Ferla to write and send a reply Select OK Enter you
11. all users of your BT Mango 69 Mango Issue 2 Edition 2 28 06 06 7677 70 Text messaging Use Clear to delete any incorrect characters digits Press or E Press Press W Open a user area When you want to read write and send text messages you must open your user area first TaT Meru is displayed Select the OK option Press 23 or GB to select your user area from the list displayed and select the OK option If you have set a PIN protection enter your 4 digit PIN and select OK You can now read write send and delete your messages as normal Edit a user area J TAT Heru is displayed Select the OK option Press GQ or GW until THT Settirvss is displayed Select the OK option Press or Q until Weer Bowes Settinas is displayed Select the OK option J to highlight the name of the User area e g John you want and select the Edit option to highlight Fassnorgd and select OK Enter the 4 digit password for this user box and select OK If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Name is displayed select OK Enter the new name you want e g Kate and select OK Scroll DOWN to highlight Fassticrd and select OK 8 Enter a new 4 digit password and select OK Re enter the password and select OK to confirm Press and
12. and time please refer to page 9 for instructions Alarm You can use your BT Mango as an alarm clock Set cancel an alarm 1 Press or Gy until Date amp Time Settinas is displayed then select the OK option 2 Press or Gg until Alarm Settirs is displayed Select the On option to set an alarm The first digit is highlighted Or select the Off option to cancel the alarm Then go to point 6 3 Enter the time you want the alarm to sound in 24 hour format using 2 digits for the hour and 2 for the minutes eg for 07 30am press 0 7 3 0 then select the OK option If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 38 Mango Issue 2 Edition 2 28 06 06 7677 Date time and alarm Select Orce for a one off alarm Or Dails if you want the alarm to ring at the same time every day 4 Press EA or GW to select an alarm melody then select the OK option 5 Press B or GW to select Grice or On Daila then select the OK option You will hear a confirmation tone 6 Press and hold Fy to exit and return to standby Silence the alarm 1 When the alarm sounds press the STOP option button If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Answering machine Your BT Mango can digitally record up to 11 minutes of messages with eac
13. bathrooms Do not expose your product to fire explosive or other hazardous conditions There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm Product disposal instructions The symbol shown here and on the product m means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environment treat any hazardous substances and avoid the increasing landfill Product disposal instructions for residential users When you have no further use for it please remove any batteries and dispose of them and the product as per your local authority s recycling processes For more information please contact your local authority or the retailer where the product was purchased Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 contract and ensure that this p
14. delivered in spoken words to the telephone as a call Please note that the conversion can translate common abbreviations and smileys etc but to ensure maximum clarity of message delivery abbreviations etc should be used sparingly 58 Mango Issue 2 Edition 2 28 06 06 7677 Text messaging At any time press Back to go back to the previous screen or press and hold END to cancel and return to standby For quick access to the SMS menu press OK from standby mode For more information on personal user boxes sub addresses see page 68 Select the Clear option to delete incorrect characters Use A or GB to move the cursor through the text if you want to insert delete text For help with entering text see page 60 In the middle of the display above the middle option button the number of remaining characters is displayed Press If you have set up personal user areas press amp You can now use amp Send a text message or Gy until T T Meru is displayed Select the OK option Bor to highlight the user area you want and press OK Enter your sub address PIN code and press OK If you have not set up any user areas continue to point 3 Hrite Message is displayed Select the OK option Use the keypad to write your message then select Opt 8 or GBB to scroll and choose from the following options Send to Select OK Either enter the number you want to send
15. it off you Earpiece receiver volume will need to press gf Auto answer ON is the default setting During a call you can adjust the volume of the earpiece handset receiver or to increase or decrease the volume 1 Press As you increase or decrease the volume the displays show the level Secrecy During a call you can talk to someone nearby without your caller hearing 1 Select Sec option Secrec Or appears in the display and your caller cannot hear you 2 Select Off option to return to your caller If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 18 Mango Issue 2 Edition 2 28 06 06 7677 Using the phone During a handsfree call press E or WB to change the volume Handsfree Handsfree lets you talk to your caller without holding the handset It also enables other people in the room to listen to your conversation over the loudspeaker Make a call in handsfree Dial the number then press Wj Press Qj again The r icon is displayed and you hear your call over the loudspeaker Press Es to end the call Answer a call in handsfree When the phone rings Press Wj twice The call is transferred to the loudspeaker Switch to handsfree during a call During a call press W The 1 icon is displayed and you hear your call over the loudspeaker To switch handsfree off and return to the handset at any tim
16. number to the phonebook Select the option The most recently received number or name will be shown Use EA or GJ to scroll through the list to the number you want Select the Copy option Enter Mame is displayed Enter a name using the keypad then select the OK option Edit Humber is displayed Select the OK option to confirm Bor to scroll through the options You will hear a sample of each melody when you hear the one you want select the Save option to confirm Display shows Entr Saved Press and hold Fs to exit and return to standby BT Calling Features 51 Your BT Mango can display numbers up to 20 digits and names up to 13 characters If a caller has withheld their number Hithheld will be displayed If the number is unavailable Unavailable will be displayed If the call is from an international number International will be displayed If the call is from the operator Orerator will be displayed If the call is from a payphone Payrhone will be displayed If the call is from a ringback request Rinsback will be displayed See Entering names and Writing tips on page 22 If you need to edit the number use END to delete any unwanted digits then enter new ones using the keypad If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 52 Mango Issue 2 Edition 2 28 06 06 7677 BT Calli
17. on the next few pages Need help If you have any problems setting up or using your BT Mango please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Alternatively you may find the answer in the Help section at the back of this guide Got everything BT Mango handset AMME oll EES 2 x AAA NiMH rechargeable batteries Mains power adaptor item code 028090 for white product and 021604 for black product Telephone line cord If you have purchased a BT Mango multiple pack you will also have the following items for each handset BT Mango additional handset BT Mango charger 2 x AAA NiMH rechargeable batteries Small mains power adaptor for charger item code 015124 for white product and 021299 for black product Mango Issue 2 Edition 2 28 06 06 7677 In this guide Getting started Location cee eee eee 7 Setting Ups seenen cece eee eee ee 7 Setting up for multiple packs 8 Set the date and time 9 Getting to know your phone Handset buttons 04 11 Handset display icons 12 Base buttons and LEDs 13 Navigating the menus 14 Character map 00008 14 Menu map 0 0c eee eee 15 Using the phone Make an external call 16 Preparatory dialling 16 Enid aiCall cd cc c 0 sta obo ede Seen 16 Receive acall 0 0 00 e cee eee 17 Earpiece re
18. to the phonebook menu Access code Select LY option Use M or W to select Access cade and press OK On and Off are displayed as options Either select On to activate prefix dialling Code is displayed Enter the prefix you require e g 9 and select OK You will hear a confirmation beep and the display will return to the phonebook menu Or select Off to deactivate prefix dialling The display will return to the phonebook menu Change the SIM code Select the CY option The phonebook entry you used last is displayed Select Opt scroll to SIN Code and select OK or Q to select either Country Code Hational Code or International Code and select OK Using the keypad enter the dialling code and select Save You hear a confirmation beep Press and hold EJ to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Handset settings Handset ringer volume 1 Press GQ or GW until Handset Sett tinas is displayed The handset has 6 ringer volume then select the OK option settings Off and 1 5 where 1 low i and 5 high 2 Handset Ringer Volume is displayed select OK option The default setting is 5 3 Press B or GR to display either External Volume or Internal Yoolume then select the OK option 4 The current setting is highlighted Press EA or GJ to highlight t
19. to using the keypad and select OK OR select C to open the directory and scroll EA or 3 to search for the name you want and select OK OR select to open the Calls list and scroll to search for the name number you want and select OK Select OK again to confirm and view the sending mode options Press Boor to select Text or Fax and select OK If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Additionally you can select Opt to display further sending options Either press A or GW to display Se and select OK Or Add Sambals use to insert punctuation into a text message Select OK to display the choice of symbols Scroll EA or GJ to the symbol you want and select OK The symbol is added to your text at the cursor Insert number use to insert a number into a text message Select OK Enter the number using the keypad and select OK The number is added to your text at the cursor Saue to save a message in the Outbox for sending later Select OK Message Saved is displayed Delete to delete a message Select OK Delete is displayed Select Del to delete Message Deleter is displayed Or select Save to cancel deletion and Hessase Saved is displayed When sending a message the display shows Serdirs Message then Sencding TAT during transmission and if the message is sent successfully
20. 7677 Help Text has previously been sent and received but you are now only receiving voice spoken text messages from number 0845 6021111 e This may be due to your line being de registered at the text service centre All you need to do is text RESET and send it to 00000 You will receive a confirmation message back This assumes that your Caller Display service is active and working on your line Messages sent to 00000 are free Further help and advice for text queries on BT lines e BT Residential customers call 151 choose option 2 when prompted by the Fault Management Service select option 2 enter your phone number on the handset and wait to speak to a customer adviser e BT Business Customers call 152 choose option 2 when prompted by the Fault Management Service select option 2 enter your phone number on the handset and wait to speak to a customer adviser e For other telephone service providers please contact their customer services General sales enquiries e BT Residential lines call 150 BT Business lines call 152 For non BT line customers call 0800 800 150 residential or 0800 800 152 business e Additional handsets are available from the Helpdesk on 0870 605 8047 Billing enquiries e Refer to the telephone number shown on your telephone bill Other functions and services available from the text messaging service e By sending the following commands to the BT text self administration facility you can co
21. Insert the 2 x AAA NiMH batteries supplied into the handset Then slide the compartment cover into place Place the handset on the charger and charge for at east 24 hours If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Your BT Mango additional handset is pre registered to the base so once charged is ready for use The handset number will be shown in the display Set the date and time We recommend that you now set the day and time so they can be recorded with each answering machine message you receive Set the time Press GQ or Q until Date amp Time Settinas is displayed then select the OK option Press GQ or GW until Set Time is displayed select the OK option The first digit is highlighted Enter the current time in 24 hour format e g for 9 24pm press 2 1 2 4 then select the OK option You will hear a confirmation tone Press and hold Fx to exit and return to standby Getting started Battery performance continued For instructions on how to install new batteries see page 87 After charging your handset for the first time subsequent charging time is about 6 8 hours a day Batteries and handset may become warm during charging This is normal If you subscribe to a Caller Display service from your network provider the time will be set when you receive your first call
22. T Mango Your BT Mango can send and receive text messages from participating mobile networks and compatible landline telephones in the UK The fixed line text service is provided under BT s terms and conditions for telephone service These can be found by visiting the BT com website at http www bt com terms tor htm Subscribe to the text messaging service When you send your first text message from your BT Mango you will automatically be registered for the service On receipt of your first text through the service the system will send you a welcome text message back You may also register by sending the word Register to 00000 upon which you will receive a confirmation message Cost of the fixed line service There is no subscription charge other than the subscription to Caller Display Visit the BT com website www bt com to find out how much it costs to send a text message depends upon your call package If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com IMPORTANT You must subscribe to your Network Provider s Caller Display service so that you can use text messaging and you must not withold your telephone number A quarterly fee may be payable please contact your network provider for more details You may also send messages to landline phones that are NOT text compatible Messages to non compatible lines will be connected to voice text and
23. Volume Set Date Select Base Answer And Write Divert On Volume Base Ringer Set Time De Register Record Message Divert Off ea Melody Set Alarm Handset me Answer Only Inbox Divert Check aa PIN Code eed Outbox Call Wait On Volume Dial Mode essage TXT Settings Call Wait Off Tone Time Answer And Server f Handset Ringer Break Record Number Call Wait Check Melody Tone Earth Answer Only Server anes Pulse Earth Answer Delay Activation ie te Restore 2345678 Sub Address M m d Settings ITS Checking deere Message Alert Message Vol Phonebook Remote Access Alert pene menu Code Common Box H i i Sub Address andset Name No entries stored User Boxes Language y Settings Warning Tones Send Option Key Tones Phonebook menu a Levi Batte end Option ol Add entry Copy from SIM Access code Notification Out OF Range Tone Entries stored DA Phonebook list displayed Use SA or Q to scroll to entry Opt Add entry Show Details Edit Entry Delete Entry Copy Entry Copy Phonebook SIM copy Access code SIM code To be able to use this feature you must ensure that your mobile phone SIM card is inserted into the SIM reader slot on your BT Mango If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Manao Issue 2 Edition 2 28 06 06 7677 Using the phone Make an external call When you make a call the In Use 1 Slide open the keypad cover and press Pg The ico
24. all the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 86 Help e Place ED GD ED at the start of your text message Write the message and send it You will receive a reply text back to your phone giving the status report for that message You keep hearing an error beep e You have pressed the wrong button in a sequence Check the prompts in the display or refer to instructions in this user guide If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Manao Issue 2 Edition 2 28 06 06 7677 General information IMPORTANT This equipment is not designed for making emergency telephone call when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom Replacing the handset batteries After a time you may find that the handset batteries are running out of charge more quickly This is a standard sign of wear and the batteries will need replacing 1 Push the battery compartment cover in the direction the arrow shows and lift off 2 Take out the old batteries and replace with 2 new AAA NiMH batteries 3 Push the battery compartment cover back on until it clicks into place New batteries should be rechargeable Nickel Metal
25. aoina message together with options Hen and Flas Select the New option Place the handset to your ear you will hear Please speak after the tone To end recording press square After the tone speak your message clearly into the handset and press to end recording The prompt will announce Your outgoing message is and your message will be played back to you Please note that to hear the outgoing message you will need to put the handset to your ear or press to hear it in handsfree mode If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Answering machine 43 Check your outgoing message 1 Press until the display shows nsHer Settings To hear the current OGM before and select the OK option recording a new one select the Play option 2 Press iQ or until display shows utacina message When recording your own Answer and select the OK option Only outgoing message please remember not to invite the caller 3 Use 8 or GB to display either Arisuer amp Record or to leave a message as the Answer ome i Only mode will not record Anser Anl and select the OK option incoming messages 4 Display shows utaoina Message select the Play option and the machine will announce for example Your answer and record outgoing message is and your message will be played back to you
26. arantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you contact BT s approved repair agent Helpdesk Solutions on 0870 240 5029 or a local qualified repairer Returning your phone If the Helpline is unable to remedy your problem they will ask you to return the product Where possible pack the product in its original packaging Please remember to include all parts including the line cords power supply units and the original batteries Please note that we cannot take responsibility for goods damaged in transit Please obtain and keep proof of posting from the Post Office If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 General information Technical information How many telephones can I have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your BT Mango has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Any additional handsets and chargers that you register have a REN of 0 Only use approved bas
27. ault settings Default settings 000 Date and time settings Set cancel an alarm 05 Silence the alarm 055 Answering machine Setting up the answering machine Switch the answering machine on off Answer delay 0000 eee To change the answer delay setting Audible message alert To set the audible message alert Outgoing messages 05 Record your own outgoing message Check your outgoing message Select the outgoing message answer mode 0 e00 eee Re instate the pre recorded outgoing message 0 Using the answering machine Message playback Recordamemo 2 00 Call screening 00 ee eae If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com In this guide Remote access 2 00 eee ee 47 Change the remote access PIN code 47 Switch your answering machine Onremotely 0c cece eee 48 To check for messages 48 Operating your answering machine remotely 0 csc cece eee esas 49 BT Calling Features Caller Display 04 50 CANIS Eos eck EE 50 View and dial from the Calls list 50 Copy a Calls list number to the phonebook 4 51 Delete a Calls list number 52 Delete the whole Calls list 52 Call Waiting 0008
28. batteries should give about 9 hours talk time or 72 hours standby time ona single charge Note that new batteries do not reach full capacity until they have been in normal use for several days To keep your batteries in the best condition leave the handset off the base for a few hours at a time Running the batteries right down at least once a week will help them last as long as possible The charge capacity of rechargeable batteries will reduce with time as they wear out giving the handset less talk standby time Eventually they will need to be replaced New batteries are available from the BT Mango Helpline on 0870 605 8047 Insert the 2 x AAA NiMH batteries supplied into the handset Then slide the compartment cover into place Place the handset on the base to charge for at least 24 hours You will hear a double beep to confirm the handset is sitting correctly on the base When the handset is fully charged the amp f icon will be displayed After 24 hours plug one end of the telephone line cord Line into the socket marked UY on the underside of the base and the other end into the telephone wall socket Setting up for multiple packs If you have purchased a BT Mango multiple pack you will need to complete the following instructions to prepare any additional handsets and chargers for use For each additional handset and charger Connect the small power adaptor to the charger and switch on
29. ccess main you will be allowed one further attempt if it is still incorrect you menu options will hear Thank you for calling and your BT Mango will hang up Simply follow the instructions you hear ino boron receias seconds or more your BT Mango To play all messages press 2 aL RAAGIie To play new messages press 3 To skip back during messages press 4 To delete during messages press 5 To skip forward during messages press 6 To set answer on or off press 7 To hear the outgoing message menu press 8 To set a new security code press 9 To hear main menu again press 1 If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 BT Calling Features IMPORTANT To use Caller Display you must first subscribe to the service from your network provider A quarterly fee may be payable For more information on BT Calling Features call BT free on 0800 800 150 It may take a couple of seconds for the display to show the telephone number or name for an incoming call The display will initially display External Call followed by the number To ensure that the caller s name is displayed make sure you have stored the full number including the dialling code in the phonebook Caller Display If you have subscribed to a Caller Display Serv
30. ceiver volume 17 SEGE re oe eos Seen ad ahs 8 17 Handsfree cee eee eee 18 Redial the last number called 19 Redial a number from the redial list 19 Copy a number from the redial list 19 Delete a redial number 20 Delete all redial numbers 20 Keypad lock 00 0 eae 21 PAGING ss cccndsangauargce re aeaea sur oo 21 255 Name and number phonebook 22 Store a name and number 22 View check details for an entry 23 Dial anentry 0 2 e ee eee 23 Edit a name andnumber 24 Delete aname and number 24 Copy an entry to another handset 25 Copy the entire phonebook to another handset 05 26 Copy to or froma SIM card 27 Access code cece eee eee 28 Change the SIM code 28 Handset settings Handset ringer volume 29 Handset ringer melody 29 Handset earpiece volume 30 Auto answer 200 e eee 30 Handset name 0 0 000 31 Display language 31 Warning tones 2000 32 Base settings Base ringer volume 33 Base ringer melody 33 If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 PIN COdGss 6 gcd de eae ee dude aiies Dial mode 0 eee eee eee Restore def
31. clude English Fran ais Deutsch Italiano and Espanol If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 52 Mango Issue 2 Edition 2 28 06 06 7677 Handset settings If you switch the handset key tones off you will not hear any confirmation tones when altering settings Press Select OK option and you will hear a confirmation tone Press and hold Es to exit and return to standby Warning tones Your BT Mango allows you to set beeps warning tones to alert you to various situations You can set a confirmation beep to sound each time a keypad button is pressed and you can set a warning beep to sound when the batteries are low or when your handset goes out of range S or g until Handset Settinss is displayed then select the OK option Press or GW until Harnina Tones is displayed then select OK option Press A or Q3 to select either Kes tones Low bottery tone or Gut of ranae tone With the warning tone you want displayed select either the On or Off option and you will hear a confirmation tone Press and hold FX to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Base settings Base ringer volume 1 Press 9 or GW until Ease Settings is displayed then The base has 6
32. d to delete a number in the phonebook first see page 24 Enter a name using the keypad as shown on page 22 irate eactta ddetersded then select the OK option Edit Humber is displayed the Save option If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 20 Mango Issue 2 Edition 2 28 06 06 7677 Using the phone If you decide not to delete select the Save option If you decide not to delete select the Save option The ringer melody options are displayed Use amp Use ZA Edit the number if you need to then select the OK option to confirm or g to scroll through the options When you hear the melody you want select the Save option to confirm Display shows Entry Saved Press and hold FX to exit and return to standby Delete a redial number Press W The last number called is displayed or GJ to scroll to the number you want then select the Del option Delete Ertra is displayed Select the Del option to confirm Ertr Deleted is displayed Press and hold FX to exit and return to standby Delete all redial numbers Press W The last number called is displayed Press and hold the Del option for 3 seconds Clear Dialled Calls is displayed Select the Del option to confirm Fedial list deleted is displayed If you experience any problems please call the Helpline on 0870 605 8047 or email bt
33. desk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 and select OK Select OK again to confirm Press Gas to select the send mode and select OK The message will be sent Edit Text is displayed select OK The message is displayed Edit the text using the keypad Use Clear to delete incorrect chartacters digits When the text is ready to send select Opt to display Serid to and follow the instructions shown above Delete All to delete all messages in the Outbox Select OK Delete All messases 7 is displayed Select Del to delete or Save to cancel deletion Press and hold Fx to exit and return to standby Service Centre numbers To send and receive text messages you need the telephone number of your Network s text Centre If you accidentally delete the Outgoing or Incoming Service Centre numbers you will need to re enter them in order for your text Service to work You can enter up to 4 Service Centre numbers The Outgoing Service number is 1470P1709400 The Incoming Service number is 080058752 If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Text messaging 65 66 Mango Issue 2 Edition 2 28 06 06 7677 Text messaging If you have more than one Server Centre stored on your BT Mango you will need to select which one you want to use for sending see next section Use Adding or changing
34. die tenisine ie eee acd 80 General information Replacing the handset batteries 87 Safety information 87 Cleaning 00 eee ee eee 88 Environmental 00 88 Product disposal instructions 88 Guarantee ee eee eee eee 89 Returning your phone 89 How many telephones can have 90 ROT TE ecscis gate wes phe rin eoi 90 Declaration of Conformance 90 Connecting to a switchboard 91 Inserting a pause 91 Recall sar anae dc tncnte ave stne tase enc ses 91 If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Manao Issue 2 Edition 2 28 06 06 7677 Getting started Location WARNING Do not place your BT Mango in the You need to place your BT Mango within 2 metres of the bathroom or other humid areas mains power socket and telephone socket so that the Handset range cables will reach The BT Mango has a range of 300 ae metres outdoors when there is a Make sure it is at least 1 metre away from other clear line of sight between the base electrical appliances to avoid interference and handset Any obstruction between the base and handset will Your BT Mango work nding radio signal tween reduce the range significantly ou ango works by se g facia signals betwee With the base indoors and handset the handset and base The strength of the signal either indoorsiar outdoor
35. e press or press E9 to end the call If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Using the phone 19 Redial The last 20 telephone numbers called are saved to a redial list You can then select any of the numbers to redial delete or copy to the phonebook Redial the last number called if chonurdbeniestorediawhe P a Sis i honebook and a name number Press gl wait for the dialling tone then press Redial ae is found the nam will b displayed instead The last number you called is displayed and dialled i elle If no numbers are stored in the redial list the display will show Redial list empta Redial a number from the redial list Press W The last number called is displayed Use A or GW to scroll through the redial list to the If the redial number already exists number you want in the phonebook the Copy option will not be presented Press to redial Redial numbers can be up to 32 digits long eee Press ES to delete any unwanted Copy a number from the redial list to the phonebook digits and then enter new ones using the keypad Press W The last number called is displayed lE the ghon book isifili the displey will show Directory Full and the Use or GS to scroll to the number you want then number Will nat be upied You wil select the Copy option Erter Hame is displayed nee
36. e alert beeps When you receive a text message the message alert beeps will sound These beeps can be switched on or off Press A or Q TT Heru is displayed Select the OK option If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 68 Text messaging Mango Issue 2 Edition 2 28 06 06 7677 2 Press A or GW until TAT Settirss is displayed Select the OK option 3 Press or GM until Hessase Alert is displayed Select the OK option J to select Ur or OFF and select the OK option to confirm 5 Press and hold FE to exit and return to standby User Areas Your BT Mango is pre set to make all text messages available to every user with all messages sent from and received at a Common Box To keep your messages private you can set up to 4 PIN protected personal user areas sub addresses Each personal user area has its own Inbox and Outbox which are only accessible when the correct PIN is entered Set a user area Press ZA D TAT Meru is displayed Select the OK option Press E or until TAT Settirvas is displayed Select the OK option If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Press A or until User Boxes Parameters is displayed Select the OK option Press A or GB to highlight the Use
37. e mains power supply item code 028090 white product and 021604 black product If you have purchased a BT Mango multiple pack the item code for the charger mains power supply is 015124 white product and 021299 black product Only use approved batteries These products are available from the BT Mango Helpline on 0870 605 8047 R amp TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC For your records Date of purchase Place of purchase Serial number For guarantee purposes proof of purchase is required so please keep your receipt Declaration of Conformance Hereby Suncorp Technologies declares that this BT Mango is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC The Declaration of Conformance for the BT Mango is published on the website http www suncorptech com bt If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Connecting to a switchboard This product is intended for use within the UK for connection to the public telephone network and compatible switchboards which support tone and pulse dialling and timed brea
38. e the keypad letters to enter names e g to store THM Press once to enter T Press three times to enter Press GB once to enter ti Writing tips Press Es to delete the last character or digit Press SM or GB to move backwards or forwards through character digits Select A a option to switch between upper and lower case Press to insert a space Use B B and for other punctuation characters see page 14 for full character map You must enter a name and a number otherwise the display will show Error To enter a pause in a phonebook number Press and a F will be displayed For more information on pauses see page 91 255 Name and number phonebook You can store up to 255 names and numbers in the phonebook Names can be up to 13 characters long and numbers up to 24 digits You can also select different ring tones for phonebook entries Store a name and number From the standby screen select the QA option When storing the first entry Acid Eritr 3 is highlighted press OK to select When storing further entries The phonebook list is displayed with the first entry highlighted Press Opt to display Acid Entra then press OK to select Enter Hame is displayed Enter the name using the keypad and select OK option to confirm Enter Humber is displayed Enter the telephone number using the keypad and select OK option to confirm Make sure you enter the full telephone numb
39. ed correctly to the base see page 75 Check that the mains power is correctly connected Check that the handset is within range of the base 01 icon flashes e The batteries are low place the handset on the base charger to recharge 01 icon not scrolling Try cleaning the charging contacts Check that the mains power is correctly connected You hear the busy tone when you press gq e Make sure the handset is in range of the base e Another handset registered to your BT Mango base may be on the line Answering machine does not record any messages The memory may be full Play and delete old messages see page 44 Answering machine messages have the wrong date and time Have you set the date and time See page 9 Cannot access your messages from another phone Have you changed the remote access security PIN code See page 47 Always keep a note of the new PIN code in a safe place If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Help No Caller Display number name displayed Have you subscribed to a Caller Display service from your network provider see page 50 The caller may have withheld their number An exact name number match was not found in your directory Check that you have stored the full STD dialling code Cannot register a handset to a base e You can register a total of 5 handsets to your BT Mango base a
40. email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 To play all messages old and new Select the All option All your messages will be played in the order they were received At the start of each message the number of the message is announced and displayed At the end of each message the day and time the message was received are announced During playback you can select the following options Press lt lt once to repeat the current message Press lt lt twice to play the previous message Press DEL to delete the current message Press gt gt to play the next message At the end of playback You will hear End of messages To delete all messages press delete Display shows End of messages and counts down from 8 0 Select the Del option during the countdown to delete all messages OR if you do not want to delete messages select the Save option Answering machine 45 If you select a message to be deleted it will be deleted at the end of playback after the 8 second countdown and confirmation tone If you decide not to delete select the SAVE option If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 46 Answering machine Mango Issue 2 Edition 2 28 06 06 7677 Record a memo You can record a memo message for another user of your BT Mango Your memo can be up to 11 minutes maximum recordi
41. ence any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 12 Getting to know your phone Standby screen Date Shows the date in day month format Time Shows the time in hours and minutes 12 12 24 Handset name i Handset number Displayed in standby mode OPO Displayed in standby mode Number of new answering machine messages Number of unanswered calls l in the Calls list Number is only displayed when telephone icon is flashing Handset display icons a Battery levels Answering machine is on n Handsfree speaker Shows handset battery status Displayed when in handsfree Scrolls when the handset is Envelope mode a charging in the base Calls list option Flashes when you have new missed calls in the Calls list Steady if there are old viewed calls Phonebook option Access to phonebook menu Answering machine option Flashes when you have new messages Steady if there are old messages New text messages in Inbox Range Displayed in standby mode to indicate handset is in range of the base Flashes if you move out of range amp External call An external call is being received or is in progress in Internal call An internal call is being received or is in progress Nad Alarm Bell An alarm is set Keypad lock The keypad is locked For these features to work you must sub
42. er including the dialling code if you subscribe to a Caller Display service and want the name of your caller displayed instead of the number If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 The ringer melody options are displayed Use or E to scroll through and hear a sample of each melody When you hear the melody you want press Save to confirm Display shows Ertrs Saved Press and hold Fx to exit and return to standby View check details for an entry Select the N option The phonebook entry you used last is displayed Use G8 or GB to scroll and find the entry you want or search alphabetically Select Opt then press or GM to display Shaw Details and select OK All the details for this entry are displayed the name the number and the selected ringer melody Press and hold Fx to exit and return to standby Dial an entry Select the f option The phonebook entry you used last is displayed Use BQ or to scroll and find the entry you want or search alphabetically Press to dial the displayed number Using the phone 23 The ringer melody option means that when you receive a call froma number stored in your phonebook the ringtone you choose will be played If there are no entries stored Directors Emets will be displayed To search alphabetically Press the relevant keypad bu
43. ervices may allow other divert options Check with your network provider for details For further information see the BT Calling Features user guide supplied when you subscribe to the services of your choice 56 Mango Issue 2 Edition 2 28 06 06 7677 BT Services Call Divert will divert all incoming calls to another number of your choice Call Waiting lets you know if another person is trying to contact you while you are on a call If a second caller rings you will hear a beep in the handset Providing you have also subscribed to Caller Display the screen will show the caller s details Press amp Press Press B Call Divert on off check B or GB until ET Service is displayed and select the OK option J until either Divert on Divert OFF or Divert Check is displayed and press Pd Follow the spoken instructions or listen for confirmation status of your instructions Call Waiting on off check or GY until BT Service is highlighted and select the OK option Press or Q until either Call Hait on Call Hait DFF or Call Hait Chk is highlighted and press Pd Listen for confirmation of your instructions or hear the status of your Call Waiting If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Edition 4 18 05 06 7461 Text messaging Welcome to the BT text messaging Service on your B
44. esign Partnership Ltd C Printed in China
45. exit and return to standby Check the common box sub address To check the sub address number for the Common Box Press GB or GY THT Heru is displayed Select the OK option Press or g until THT Settirias is displayed Select the OK option g until Connon box Sub Address is displayed Select the OK option If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Text messaging 73 4 The current code for the Common Box is displayed Enter a new code for the box and select the OK option 5 Press and hold Fx to exit and return to standby Send option settings Change the auto save setting 1 Press HQ or GY THT Meru is displayed Select the OK option 2 Press A or GW until THT Settinss is displayed Select the OK option 3 Press A or until Send Oetion Save is displayed Save will save a text message to Select the OK option the outbox to be sent completed i later 4 Press A or GB to display either Save Sent Message OH or Save Sent Message OFF and select the OK option Press and hold Fs to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 74 Mango Issue 2 Edition 2 28 06 06 7677 Text messaging DELIVERY REPORT Notification of text message delivery Send Option Notification is not
46. ey will be played after you have entered your security PIN code Display shows current PIN code default 000 and you hear Please enter new security code Enter a 3 digit PIN code of your choice and select the OK option Your PIN code is announced Press and hold FX to exit and return to standby Switch your answering machine on remotely If you forget to switch your answering machine on you can do it remotely from another phone Dial your telephone number and let it ring After 20 rings you will hear your outgoing message Press then enter your security code Press 7 within 8 seconds You will hear Answer On and your answering machine will switch on ready to answer incoming calls To check for messages Dial your phone number When you hear your outgoing message press You will hear Please enter your security code Enter your 3 digit code You will hear You have n new messages and they will be played back If you have no If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Answering machine 49 new messages you will hear You have no new messages to hear main menu press 1 Operating your answering machine remotely When you have accessed your answering machine If you enter the incorrect PIN code messages you can press to hear the remote a
47. h message lasting a maximum of 3 minutes As well as recording incoming messages you can record memos for other users You can operate your answering machine from e the handset e remotely from any other Touchtone telephone see page 47 Your BT Mango comes with two pre recorded outgoing messages Answer and Record or Answer Only but if you wish you can record your own You will need to set the date and time if you have not already done so so that you will know when each message was received see page 9 Setting up the answering machine Switch the answering machine on off 1 Press A or GW to open the menu and display rsner If you have selected Answer Only The current status Off or On is highlighted mode the caller will hear an advisory announcement only and will not be able to leave a message see page 42 2 If you want to change the status select either the OFF or ON option button Your chosen setting will be announced and then the display will return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 40 Mango Issue 2 Edition 2 28 06 06 7677 Answering machine Answer delay Answer delay sets the number of times your BT Mango will ring before the answer machine picks up your call and starts playing the outgoing message For more information on time saver You can change this setting to between 2 9 rings or setti
48. he volume you require 5 Select the OK option You will hear a confirmation tone You will hear a sample ring on each button press 6 Press and hold F to exit and return to standby Handset ringer melody 1 Press or Q until Handset Sett tinas is displayed The handset has 15 ringer then select the OK option melodies to choose from 5 standard and 10 polyphonic 2 Press A or GW until Handset Finger Melody is displayed then select the OK option 3 Use or GB to choose between External Melody or Internal Meloc then select the OK option 4 The current melody is highlighted and played Press or GM to highlight the melody you want If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 30 Mango Issue 2 Edition 2 28 06 06 7677 Handset settings The handset has 5 earpiece volume 1 settings The default setting is 3 3 Press amp Press or GS Press Select the OK option You will hear a confirmation tone Press and hold Es to exit and return to standby Handset earpiece volume Press EA or GB until Handset Settinas is displayed then select the OK option A or g until Handset Ear Vclume is displayed then select the OK option to select the volume you want and select the OK option to confirm Press and hold FX to exit and return to standby Auto answer If you set Auto Answer to ON when you receive an i
49. helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Using the phone 21 Keypad lock WARNING If the keypad is locked you will You can lock the keypad so that it cannot be used NOT be able to dial the emergency accidentally while carrying it around numbers 999 and 112 To lock the keypad Press Es then press The I icon is displayed If you press any button while the keypad lock is on the display will show Press Unlock then and then return to standby To unlock the keypad Select the Unlock option then press The display will return to standby Paging You can alert a handset user that they are wanted or If you have more than one handset locate a missing handset registered to your BT Mango base you will need to stop the paging _ Pr Find nth Th d handsetls rin ring on individual handsets The CSS amp e base e pagea nandse s gs paging ring will stop automatically Find after one minute if no button is Press again to stop the paging ring on all handsets pressed and your handset will Or to stop the paging ring on an individual handset return eee press any button on the handset or slide open the keypad cover Paging calls cannot be answered by a handset If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 22 Mango Issue 2 Edition 2 28 06 06 7677 Using the phone Entering names Us
50. her This means that in a few minutes you can have all your phonebook contacts stored on another handset ready to make calls Problems copying numbers If you try to copy a phonebook entry to another handset and the other handset is switched off out of range or the number of the handset you have entered is unavailable you will hear the error tone If you try to copy the entire phonebook to another handset and the other handset is switched off out of range or the number of the handset you have entered is unavailable Cors Phonebook Fail will be displayed Stored ringer melodies you have assigned to phonebook entries are specific to the BT Mango and will therefore not be copied to another type of handset At the original handset the display shows Carsirva and a beep confirms that the entry has been copied successfully Press and hold Es to exit and return to standby Copy the entire phonebook to another handset Select the QA option The phonebook entry you used last is displayed Select Opt scroll to Cors Fhonebook and select OK Using the keypad enter the number of the handset you want to copy to and select OK The display shows CaF Fhonebook to Handset amp where X is the selected handset At the receiving handset the display shows Rerlace Phonebook Select OK to confirm The display then shows Cor zing Fron Handset s Each entry will then be copied in turn At the original handse
51. hold Fx to exit and return to standby Delete a user area Press GQ or GY TT Heru is displayed Select the OK option Press iQ or GW until THT Settings is displayed Select the OK option Press A or until User Pores Settinss is displayed Select the OK option Press 3 or GW to highlight the User area 1 4 you want and select the Del option Enter the 4 digit password for this user box and select OK Select Del to confirm and User Box Deleted is displayed Or select Save to cancel deletion and User box Saved is displayed Press and hold Fs to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Text messaging 71 Mango Issue 2 Edition 2 28 06 06 7677 72 Text messaging If you enter a number that is already being used the display will show Sub Address already used If the Common Box sub address is currently being used to send receive messages 9 will be displayed Press amp Check the list of sub addresses To see a list of the sub addresses currently in use Press or Q TT Meru is displayed Select the OK option Press GQ or GW until THT Settirvss is displayed Select the OK option A or g until Sub address checkin is displayed Select the OK option A list of all stored sub addresses is displayed select the OK option Press and hold FX to
52. ical equipment It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 88 Mango Issue 2 Edition 2 28 06 06 7677 General information Your product may interfere with other electrical equipment e g TV and radio sets clock alarms and computers if placed too close It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Cleaning Clean the handset and base or charger with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental Do not expose to direct sunlight The handset may become warm when the batteries are being charged or during prolonged periods of use This is normal However we recommend that to avoid damage you do not place the product on antique veneered wood Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces Do not submerge any part of your product in water and do not use it in damp or humid conditions such as
53. ice you will be able to see your caller s number on your handset display provided it is not withheld prior to answering the call If your caller s name and number are stored in the phonebook and a name number match is found you will see the caller s name on the display instead Calls list The Calls list holds up to 50 telephone numbers and they are stored in the order they were received The caller s details are stored in the Calls list whether you answered the call or not If a call is received when the list is full the oldest entry will be deleted automatically When a new call is received in the Calls list the icon will flash on the display and the calls counter above the icon shows how many new calls you have received View and dial from the Calls list Select the option The most recently received number or name is displayed The icon will flash when a call is new has not yet been viewed If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com ils The ringer melody options are displayed use Mango Issue 2 Edition 2 28 06 06 7677 Use or to scroll through the list To dial a displayed number press gl The number will be dialled automatically and the display will show Tolling Or Press and hold FS to exit and return to standby When all new calls have been viewed the F icon will stop flashing Copy a Calls list
54. k recall If in doubt please consult your service provider Inserting a pause With some switchboards after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line so you will need to enter a pause in the dialling sequence Press to insert a pause P before entering the telephone number You may also need to enter a pause when storing international numbers or charge card numbers Recall You may need to use the recall function if you are connected to a switchboard PBX Private Branch Exchange contact your PBX supplier for further information The recall function is set to timed break recall and is also used for BT Calling Feature If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com General information 91 Mango Issue 2 Edition 2 28 06 06 Visit us at www bt com BT Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2006 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 BT Mango Issue 2 06 06 1 Designed and produced by The Art amp D
55. l you hear a beep then release it The Power In User light will now flash for 90 seconds while the phone is in registration mode At the handset 2 Press or GB until Resistration is displayed then select the OK option 3 Register base is displayed select the OK option to confirm If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 76 Mango Issue 2 Edition 2 28 06 06 7677 Using additional handsets 4 Use the keypad to enter the number of the base you want to register to 1 4 then select the OK option The display shows e g Search for Base 2 for base 2 and the F icon flashes The default PIN code is 0000 5 Enter your 4 digit PIN then select the OK option When the base is located your handset display will be updated with the handset number for the selected base Select a base If your BT Mango handset is registered to more than one base you can select which base to use Alternatively if you select Auto your handset will automatically select the base with the best reception 1 Press or until Resistration is displayed then select the OK option 2 Press A or Q until Select base is displayed then select the OK option 3 Press or GW to select a base i 4 or Auta then select the OK option 4 Press and hold FE to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or e
56. low the instructions given to access your messages If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Manao Issue 2 Edition 2 28 06 06 7677 BT Services By selecting the BT Services menu you can access a range of useful pre stored numbers and further BT Calling Features These are e BT Mango Helpline e Call Wait On e BT 118500 e Call Wait Off e Call Divert On e Call Wait Chk e Call Divert Off e Call Divert Check BT Mango Helpline 1 Press GQ or GY until ET Service is displayed then select the OK option 2 Helrline is displayed press gl The BT Mango Helpline number will be dialled automatically BT 118500 Directory Enquiries 1 Press B or GW until ET Service is displayed and select the OK option ad BT s Directory Enquiries 118500 will be automatically dialled If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Press or Gy until ET 118588 is displayed then press IMPORTANT To use BT Services and BT Calling Features you must first subscribe if required to the relevant service from your network provider A quarterly fee may be payable For more details on BT s Calling Features call BT free on 0800 800 150 If you are not connected to the BT network some of these services may not be available Please contact your network provider Call Diversion s
57. mail bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 De register a handset Press or GW until Resistration is displayed then select the OK option Press or until le Resister Handset is displayed then select the OK option Enter your 4 digit PIN then select the OK option Press or GB to select a handset i 5 then select the OK option le Resister Handset is displayed select the OK option to confirm Once de registered the display on the de registered handset will flash Handset Hot Registered Internal calls If you have more than one handset registered to the base you can make internal calls between two handsets Slide open the keypad cover and press Int Irternal Coll to Handset is displayed Press the handset number i 3 you want to call then select the OK option At the called handset the in flashes and the calling handsets number is displayed If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Using additional handsets The default PIN code is 0000 You cannot de register the handset you are using 77 78 Mango Issue 2 Edition 2 28 06 06 7677 Using additional handsets If you want to cancel the call transfer press END If the call is not answered at the called handset within 100 seconds it will be transferred back to the original handset The user can press
58. me Break Earth or Pulse Earth If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 36 Base settings Mango Issue 2 Edition 2 28 06 06 7677 Default settings Handset Name 2 Low Battery Tone Out of Range Tone Key TOMES mara ses soep acy eee arie Auto Answer ON Handset Internal Ringer Melody Handset Internal Ringer Volume Handset External Ringer Melody Handset External Ringer Volume Earpiece Volume 4 Handset Language Phonebook 00005 Calls List cida cscs ee de eden ws Redial List 00 Base Ringer Volume Base Ringer Melody PIN Cod asccavacncaaceier ease IGEN ges esy eden ot deel as Date and Time 05 SMS Incoming SC Number 1 SMS Outgoing SC Number 1 SMS Incoming SC Number 2 SMS Outgoing SC Number 2 SMS Common Box Sub Address 3 Seconds Tone TBR 12 01 01 01 0800 587 52 If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Date time and alarm Date and time If you subscribe to a Caller Display service from your network provider the time will be set when you receive your first call If you need to manually set the date
59. n light on the base flashes is displayed 2 When you hear the dialling tone dial the number Preparatory dialling Press Back to cancel and return to 1 Slide open the keypad cover and enter the number first standby at any time If you make a mistake press ExJ to delete the last digit 2 Press all to dial End a call 1 Press E or sllide the keypad cover closed Or Place the handset back on the base charger Call timer Your handset will automatically time the duration of all external calls The handset display shows the call duration both during and for a few seconds after your call If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Using the phone 17 Receive a call When you receive a call the phone rings and the display Caller Display shows External Call The or in icon flashes to let If you have subscribed to your spin in network s Caller Display service the you know if it is an external or internal call caller s number or name if stored ES in the phonebook is displayed 1 If the handset is on the base pick it up to answer the call See page 50 for more information Or if the handset is off the base slide open the keypad Auto answer As long as you have auto answer set cover and press Cal to ON you can just pick the handset up off the base charger to answer a call If you have switched
60. ncoming call and the handset is in the base you can pick it up to answer the call You do not need to press gal Press or GM until Handset Settings is displayed then select the OK option J until Auta Arsuer is displayed then select either the On or Off option and you will hear a confirmation tone Press and hold Fx to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 Handset name If you are using more than one handset with your BT Mango base you can give each handset a personalised name to easily distinguish between the handsets Press iQ or GW until Handset Settings is displayed then select the OK option Press E or until Handset Hame is displayed then select the OK option Press ES to delete unwanted characters and enter a new name using the keypad Select the OK option and you will hear a confirmation tone Press and hold Fx to exit and return to standby Display language You can change the language that is shown on your handset display Press A or until Handset Settinas is displayed then select the OK option Press E or until Lariguase is displayed then select the OK option or amp to select the language you want Press iB 7677 Handset settings 31 The maximum number of characters is 11 The available languages in
61. ncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Help Phone does not work Have you installed the batteries correctly See page 87 Check that the mains power is correctly connected No dial tone Is the telephone cord of the base plugged into the phone socket Check that the mains power is correctly connected Only use the telephone cord supplied with the phone Cannot dial out or receive calls e Check that the mains power is correctly connected The batteries may need recharging e Has there been a power cut If so place the handset back on the base for 10 seconds and try again If it still does not work disconnect the batteries and mains power for 10 minutes then reconnect and try again You have a dial tone but the phone will not dial out e You may need to change the dial mode from tone to pulse see page 35 If you are connected to a switchboard check whether you need to dial an access code Handset does not ring e The ringer volume may be switched off see page 29 Check that the mains power is correctly connected e Make sure the handset is registered to the base see page 75 No display The batteries may be flat dead or incorrectly inserted e Recharge or replace the batteries If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Help 81 F icon flashes Is the handset register
62. nd you can register your BT Mango handset to up to 4 bases Check that you have not exceeded the limits Check that you have entered the correct PIN number default PIN 0000 Check that you are at least one metre away from other electrical equipment to avoid interference when registering Base unit does not ring but the lights are on e Have you connected the telephone line correctly e Is the base ringer set to off e You may have a faulty line or socket Try using another socket or line Call BT on 151 if you still experience problems Buzzing noise on my phone or on other electrical equipment nearby e Sometimes your BT Mango can interfere with other electrical equipment if it is placed too close It is recommended that you place your BT Mango at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference Customer Helpline If you are still experiencing difficulties please call the BT Mango Helpline on 0870 605 8407 or email bt helpdesk suncorptech com If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Help 83 Possible problems with text messaging Text messages cannot be sent and screen displays 222032 Sencdina Foiled e The base station power supply or telephone line cord might not be properly connected Check that the base station power supply is plugged into the mains socke
63. ng see page 48 time saver The default setting is 6 rings To change the answer delay setting 1 Press A or until the display shows Answer Setiinss and select the OK option 2 Press EA or GW until the display shows Ariswer delas and select the OK option 3 Use SB or to highlight the setting required between 2 and 3 or Time Sawer and select the OK option 4 Press and hold FE to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Answering machine 41 Audible message alert When you have new messages with the audible message alert switched on you will hear a beep every 10 seconds To set audible message alert With the answering machine ON and in standby mode 1 Press or B until the display shows Arigwer Settings and select the OK option 2 Press or until the display shows Message Alert and select the OK option 3 The current setting is highlighted Press ON option button to switch on or press OFF option button to switch off An announcement will confirm the setting If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 42 Mango Issue 2 Edition 2 28 06 06 7677 Answering machine Answer and Record The pre set Answer and Record outgoing message that allows your caller to leave a mes
64. ng Features If you decide not to delete select the Save option If you decide not to delete select the Save option Use Delete a Calls list number Select the option The most recently received number or name will be shown d or GBB to scroll through the list to the number you want Select the Del option Delete Errtrs and the details for the entry are displayed Either select Yes to confirm Entr Deleted is displayed and then the next entry in the Calls list or No to cancel Press and hold FX to exit and return to standby Delete the whole Calls list Select the option The most recently received number or name will be shown Select and hold the Del option for 2 seconds Clear Calls List is displayed Select the Del option again to confirm Calls list deleted is displayed and then the standby screen If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Call Waiting With Call Waiting during a call if another caller is trying to reach you you will hear a soft beep every 5 seconds If you have also subscribed to a Caller Display service the caller s number or name if stored in the phonebook will be shown on the display for 20 seconds after this time the display will return to your first caller s details Instead of the engaged tone the second calle
65. ng time but you should try to keep it short to leave space for other messages Pick up the handset Press or until the display shows Fieccrd Meme and select the OK option You will hear Please speak after the tone To end recording press square After the beep speak your memo clearly into the handset While recording the display will show Tx Eri Recording Press Press to end recording The display will return to the standby screen Your memo is now stored and can be played back in the same way as incoming messages Call screening When the answering machine is on and takes a call you can use the loudspeaker to listen to the caller leaving a message You can then identify the caller and decide whether to take the call in person If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 To screen a call when the handset is off the base When your BT Mango rings select the Screen option You can hear your caller begin to leave a message The display shows Screenins and Talk above the right hand option button If you want to interrupt and speak to the caller select the Talk option Recording will stop automatically If you want to end call screening and let the answering machine take the call and finish recording the message press Fs Remote access You can operate your ans
66. ntrol functions and capabilities in your text phone and the way messages are handled If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Help 85 Press GQ or GBB TT Heru is displayed Select the OK option Hrite Message is displayed Select the OK option Use the keypad to type in the following commands depending upon what you want to do ED ED Opt out from receiving voice text messages ED ED Turns off the opt out option Turns on permanent voice text message delivery to your phone All incoming text is delivered as voice text amp Turns off permanent voice text message delivery Select Opt Seri To is displayed select OK Enter 00000 and select OK Text is highlighted select OK The display shows Seridina Message If you are sending a message from a fixed line phone to another fixed line phone GD Forces a message you send to be delivered as a voice text even though the recipient may have a text enabled phone and usually receives written text This command is inserted at the start of the message and applies only to that message e g Hello will be home late If you are sending a message from a fixed line phone and require a status report Will allow a status report to be sent back to youwhen you have sent a message to confirm delivery If you experience any problems please c
67. o delete digits and enter new ones using the keypad If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 64 Mango Issue 2 Edition 2 28 06 06 7677 Text messaging For quick access to the Text menu press OK from standby mode If you select the Common Box you will not be required to enter a PIN code For more information on personal user boxes sub addresses see page 68 If you have set up personal user areas press HB Press SB Read edit send or delete texts stored in the Outbox Press or Gg TT Heru is displayed Select OK or Gg to highlight the user area you want and select the OK option Enter your sub address PIN code and press OK If you have not set up any user areas continue to point 3 J until Cuter is displayed Select the OK option Press 2 or GW to highlight the message you want and select the OK option The message details are displayed When viewing a message Select Del to delete the displayed message Delete Message is displayed Select Del to delete or Save to cancel deletion Or Select Opt then use or GM to scroll and select any of the following options Sere to is displayed select OK Either enter the number you want to send to using the keypad or select a number from the directory or Calls list If you experience any problems please call the Helpline on 0870 605 8047 or email bt help
68. played if your SIM card is PIN protected Enter your SIM PIN code and press OK If the correct code is entered copying will begin as detailed above If the incorrect PIN is entered Incorrect SIM Card PIH is displayed and the display will return to the PIN entry screen If you enter the incorrect PIN a second time including attempts made on other devices If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 28 Mango Issue 2 Edition 2 28 06 06 7677 Using the phone If your BT Mango is connected to a switchboard you may need to enter an access code in the dialling sequence to be able to connect to the outside line The access code will not be used when you dial the number yourself rather than for example from the phonebook to allow you to make calls to other switchboard extensions SIM Country Code These settings control the conversion of numbers from mobile format which may include 44 and may have the 0 removed from the area code You should not normally need to alter these settings if you are using your BT Mango in the UK and your mobile to call UK numbers If this is not the case then please call the BT Mango Helpline for assistance on 0870 605 8047 The PIN number will be displayed as asterisks for security reasons You will hear a sample ring for all settings except Off Use QA SIM PIH Error is displayed and the display will return
69. ption FIH Code is displayed Enter the current 4 digit PIN code and select the OK option HEH FIH is displayed Enter a new 4 digit PIN code and select the OK option Confirm PIM is displayed Re enter the new PIN code and select the OK option Press and hold Fx to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Dial mode Press or GW until Fase Settinas is displayed then select the OK option Press or until Dial mode is displayed then select the OK option Press or GH to highlight the dial mode you want Select the OK option You will hear a confirmation tone Press and hold Fx to exit and return to standby Restore default settings You can restore your BT Mango to its default original settings Please note this will delete your phonebook redial and calls list Press A or GW until Fase Settinas is displayed then select the OK option Press GQ or until Restore settings is displayed then select the OK option PIH Code is displayed Enter your 4 digit PIN code and select the OK option After a few seconds the handset power switches off and the base beeps The handset will then switch itself back on and show the standby display Base settings 35 Your BT Mango is pre set to Tone dialling The dial mode options are Tone Ti
70. r message using the keypad then select Opt err is displayed select OK The sender s number will be displayed Select OK again to confirm Formar to forward the message to another number Select OK The message is displayed Select Opt Serie ta is displayed select OK Either enter the number you want to send to using the keypad or select a number from the directory or Calls list and select OK Select OK again to confirm Press EA GB to select the send mode and select OK The message will be sent Dial Humber to ring the number Select OK The number is displayed select OK again to dial Saue number to save number to the directory Select OK Enter a name for the entry and select OK The number is displayed select OK Press Qj or to select a ringer melody and select OK Entr Saved is displayed Delete All to delete all messages in the Inbox Select OK Delete all megsases 7 is displayed Select Yes to delete or No to cancel 6 Press and hold F to exit and return to standby Text messaging 63 Symbol Table 2 2 i _33 7 amp lt gt 2221 You will not be able to receive text messages until you have first sent a message The first message sent registers you with the text service For quick access to the Text menu press OK from standby mode If the number is already stored in the directory this option will not be displayed To edit the number use END t
71. r Box 1 4 you want and select the Edit option The current name for the selected user box is displayed select OK Hame is highlighted select OK Enter the name you want e g Kate and select OK Scroll DOWN to highlight Fassnorgd and select OK Enter a 4 digit password and select OK Re enter the password to confirm and select OK 8 From the Box Setup screen use the navigator button to scroll down and select Sub address Press OK Enter a sub address number which is not already in use and press OK To complete the set up press Save 10 Press and hold Fs to exit and return to standby How callers send a text to a user area When your caller sends a text by simply adding your 1 digit sub address number on the end of your telephone number the text will automatically be stored in your personal user area If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Text messaging If you later Edit the user box name password or sub address after making the changes you must also select Save from the Box Setup screen to activate the new settings If you set up personal user boxes you must tell people your user area number They must put the relevant user area number at the end of your telephone number when they send you a text message If they do not include the user area number the messages will be stored in the Common box and will be accessible to
72. r will hear an announcement to hold as you are aware that they are waiting To use Call Waiting To answer the second call without disconnecting from your first caller Press Int The first caller will be put on hold Press Int again to return to the first caller and then press it each time you want to switch between the two callers To disconnect the first call and take the waiting call Press Es to end the call with the first caller The handset will then ring Press and continue your conversation with the second caller BT Calling Features 55 IMPORTANT To use Call Waiting you must first subscribe to the service from your network provider A quarterly fee is payable For more information on BT Calling Features call BT free on 0800 800 150 The Call Waiting beep is not audible to the person you are speaking to If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 54 BT Calling Features Voice Mail Message Waiting If you are connected to a compatible switchboard PBX and you have new voice messages waiting the JY icon will flash in the display to alert you You can see the date and time the call was received and the number for your voice mail server provider when you view the Calls list see page 50 While viewing the number in the Calls list press to dial the server number and then fol
73. ringer volume select the OK option settings Off or 1 to 5 The default g setting is 5 Base Ringer volume is displayed select OK option Press or GS to highlight the volume you require You will hear a sample ring for all settings except Off Select the OK option You will hear a confirmation tone mn KR WN N Press and hold Fs to exit and return to standby Base ringer melody 1 Press or GJ until ase Settings is displayed then The base has 5 ringer melodies to select the OK option choose from 2 Press or until Base Kinser melods is displayed then select the OK option 3 The current melody is highlighted and played Press SQ or BM to highlight the melody you want 4 Select the OK option You will hear a confirmation tone 5 Press and hold Es to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 34 Base settings For security when you enter each digit of the PIN code it will be displayed as asterisks Press amp PIN code Your BT Mango has a security PIN code which you will need to change some of the base settings The default setting is 0000 You may want to change this to prevent unauthorised changes to your settings D or GP until Ease Settinas is displayed then select the OK option Press or GM until FIH Code is displayed then select the OK o
74. roduct is not mixed with other commercial waste for disposal Guarantee Your BT Mango is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT Mango or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product The conditions of this guarantee are The guarantee shall only apply to defects that occur within the 12 month guarantee period Proof of purchase is provided The equipment is returned to BT or its agent as instructed This guarantee does not cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents This guarantee does not affect your statutory rights General information 89 Within the 12 month guarantee period Prior to returning your product please read the Help section beginning on page 80 or contact the Helpline on 0870 6058047or email bt helpdesk suncorptech com for assistance In the unlikely event of a defect occurring please follow the Helpline s instructions for replacement or repair Outside of the 12 month gu
75. s fhe depends on where you site the base Putting it as high as range will normally be up to 50 possible ensures the best signal morrese TNG Scone Wale gan severely affect the range Signal strength Setting up The F icon on your handset indicates when you are in range 1 Plug the mains power cable into the socket marked WE Wkenautfrangeiof the basesth on the underside of the base and plug the other end into out of range tone will sound every the mains power wall socket and switch the power on minute ane un repeated until Ou move Dack into range The green Power In use light on the base comes on s 3 Which power adaptor If you have purchased a multiple pack you should use the larger mains power adaptor for the base IMPORTANT The base station must be plugged into the mains power socket at all times Do not connect the telephone line until the handset is fully charged Only use the power and telephone cables supplied with the product If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Getting started Battery low warning If the icon flashes in the display and you hear a warning beep every 10 15 seconds you will need to recharge the handset before you can use it again During charging the J icon will scroll in the display Battery performance In ideal conditions fully charged
76. sage is Hello your call cannot be taken at the moment so please leave your message after the tone Your Answer and Record outgoing message can be up to 3 minutes long and will replace the pre recorded message Answer Only The pre set Answer Only outgoing message where callers hear an announcement but cannot leave a message is Hello your call cannot be taken at the moment and you cannot leave a message so please call later When recording your Answer Only message remember to advise your caller that they will not be able to leave a message Your Answer Only message can be up to 11 minutes long maximum recording length and will replace the pre recorded message However you should try to keep your message short to allow time for recording memos or incoming messages when using Answer and Record mode To reinstate the pre recorded message see page 44 Press Press EB Outgoing messages The outgoing message is the message a caller first hears when the answering machine picks up their call There are 2 pre recorded outgoing messages to choose from see note left or you can record your own Record your own outgoing message Press A or GW until the display shows Ariswer Settinas and select the OK option until display shows Gutacina messase and select the OK option or GM until display shows either Answer ard record or Arguer ord and select the OK option The display shows ut
77. scribe to your network provider s Caller Display and or Call Waiting service A quarterly fee may be payable If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Getting to know your phone 13 Base buttons and LEDs Page Find handset Press and release to page find handset s page 21 Press and hold to enter registration mode when registering handsets page 75 SIM reader writer Insert your mobile phone SIM card here to copy to and from the phonebook page 27 Power In Use light green On the power is on Flashes when the handset is in use when receiving an incoming call during registration mode Message indicator light Off answering machine set to Answer Off On answering machine set to Answer On and no messages are recorded when playing OGM memo or incoming message during remote access Flashes when set to Answer On and messages are recorded when recording an OGM memo or incoming message Flashes quickly when set to Answer On and the message memory is full during 8 second countdown at the end of message playback If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 14 Getting to know your phone Registration Back Option buttons Option buttons Press
78. t and switched on and that the telephone is plugged into the telephone wall socket There might be a fault on the line Check your telephone line is working properly You might have deleted the server number in error See page 65 67 for instructions on how to enter the number Cannot send text e Check service centre number is correct including 1470P prefix this is for BT lines If you have another network provider please check the prefix number with them In order to send and receive text messages you must not withhold your number If you normally withhold your number the 1470 prefix presents your number for you Cannot receive text e You will not be able to receive text messages until you have first sent a message The first message sent registers you with the text service More than one text messaging product is plugged into the line Remove other products Check service centre number is correct e Ensure you have subscribed to a Caller Display service and that it is active You can check this by noting if your phone displays your caller s number when you receive an incoming call e Ifyou are using personal user areas please ensure you have given people your user area number and that they are entering it to the end of your telephone number when sending you a text message If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 84 Mango Issue 2 Edition 2 28 06 06
79. t messages When you receive a new text message the F icon flashes in the display and you will hear the new message alert beeps provided the alert beeps are set to on or Q TaT Heru is displayed Select the OK 1 Press ZA option 2 Ifyou have set up personal user areas press or GJ to highlight the user area you want and select the OK option Enter your sub address PIN code and press OK If you have not set up any user areas continue to point 3 3 Press A or until Inbox is displayed Select OK Text messaging 61 If there is a problem sending a message the display shows Unable to send and the handset returns to standby If you open the Outbox the message is marked Hot Sent Maximum number of messages across Inbox and Outbox is 50 If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 62 Mango Issue 2 Edition 2 28 06 06 7677 Text messaging Writing tips for standard text 4 entry 1 If you make a mistake press Clear to delete the last character or digit to the left of the cursor Boor GP to move the cursor Characters digits are entered to the left of the cursor 3 Press and release to insert a space 4 Press three times to add a s smiley 5 Press as a shortcut to the insert symbol table then use EA or E to highlight the symbol you want and select OK to insert it into your message 6 To enter
80. t the display shows aF sirr3 and a beep confirms all entries have been copied successfully Press and hold Fx to exit and return to standby Copy to or from a SIM card Insert the SIM card into the SIM READER slot on the side of the base If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Using the phone 27 2 Select Ef option The phonebook entry you used last is With the SIM copy feature you can displayed copy entries from SIM card to phonebook or from phonebook to 5 core ee SIM card So within minutes you Select Opt then use M or EP to to display SIM Cory Gan have all your mobiletontats and select OK saved onto your landline phone for quick and easy dialling 4 Use M or W to display either Cory from SIM or Cory to SIM and select OK The display will show Please Hait while it checks your SIM card followed by one of the below results Corina will be displayed followed by the entry name if copying an entry or by checked if reading a blank SIM entry until copying is completed Once complete the number of entries copied will be displayed If the phonebook is full Directors Full will be displayed Or Please Insert SIM Cord will be displayed if you have not already inserted the SIM card into the base Insert the SIM card now and follow the above instructions Or SIM card PIM codes will be dis
81. tandby mode Redial Pause In standby mode press to open the redial list page 19 In talk and entry mode press to insert a pause in a number pages 22 amp 91 Menu Volume Scroll up In standby mode press to access the menu page 14 In talk mode press to increase the handset receiver volume page 17 Use to scroll up through menu options phonebook entries and the Calls list End call Delete Keypad lock In standby mode use to lock the keypad page 21 In talk mode press to end a call page 16 In entry mode press to delete digits n menu mode press and hold to exit and return to standby page 14 OK button In standby mode press to access the menu system page 15 While viewing the redial list Calls list phonebook list or pre dial number press to automatically dial out the displayed number Menu Volume Scroll down In standby mode press to access the menu page 14 In talk mode press to decrease the handset receiver volume page 17 Use to scroll down through menu options phonebook entries and the Calls list Talk Handsfree In standby mode press to make or receive calls page 16 In talk mode use to switch handsfree on and off page 18 Keypad Use to enter digits and characters Int Intercom Recall Call Waiting In standby mode use to make an internal call page 77 In talk mode press and hold for recall For use with a switchboard PBX and BT Calling Features If you experi
82. to answer the call Press EJ to end the call Transferring calls You can transfer an external call to another handset registered to the base During your call Press and hold Int Your external caller will be put on hold and will hear a tone Transfer To Handset is displayed Enter the internal handset number that you want to transfer the call to and then select the OK option The called handset will ring and the display shows Iriterrial Call Handset At the called handset the display will show for example Intercom Handset 1 and the user can press to answer the call Press Es to complete the transfer and end the call at the original handset If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Using additional handsets 79 3 Way Call You can hold a 3 way conference call between 2 internal handsets and 1 external handset During your call 1 Press and hold Int Your external caller will be put on hold and will hear a tone Transfer To Handset is displayed 2 Enter the internal handset number that you want to hold the 3 way call with then select the OK option 3 When the internal handset user answers select the Con option to begin the 3 way call 4 Press EJ to finish the 3 way call If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk su
83. to select the option displayed on the screen If no buttons are pressed for 15 seconds the handset returns to standby automatically To create a space between a letter or word use the QD button Press Then use and buttons to scroll through the Navigating the menus Your BT Mango has an easy to use menu system Each menu has a list of options which you can see on the menu map on the following page When the handset is switched on and in standby to open the main menu available options Press the OK option button to select a menu option or the Back option button to go back to the previous screen To exit a menu and return to standby press and hold Fx Character map Button Upper case Lower case Button Upper case Lower case 1 Z E 9 1 TE PQRS7NWZ pqrs7B ABC2AAAZ abc2 TUV8 0 tuv8 DEF3EA amp def3 GID WxYZ9 wxyz9 y GHI4T ghi4i O 7i amp O iLES BED OKLA gt jk5a RL ybees gt 45 gt MNO6NOO mno6 o Hio FONG If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Getting to know your phone 15 Menu map Answer RecordMemo Answer TXT Menu BT Service Handset Base Settings Date amp Time Registration Off Back Settings Box selection Helpline Settings Base Ringer Settings Register Base On OK Answer Mode optional BT 118500 Handset Ringer
84. tton e g for TOM press then scroll E or GB through the entries under T If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 24 Using the phone Use The ringer melody options are displayed Use amp Use A Mango Issue 2 Edition 2 28 06 06 7677 Edit a name and number Select the Cf option The phonebook entry you used last is displayed Bor to scroll and find the entry you want to edit or search alphabetically Select Opt then use A or GW to display Edit Ertra and select OK Edit Hame and the name are displayed Use Es to delete any incorrect characters and SA and GJ to move through the characters then enter new ones using the keypad and select OK to confirm Edit Humber is displayed Use ES to delete any incorrect digits then enter new ones using the keypad and select OK to confirm B or GB to scroll through the options When you hear the melody you want press Save to confirm Display shows Erin s Saved Press and hold to exit and return to standby Delete a name and number Select the QA option The phonebook entry you used last is displayed GE to scroll to the entry you want to delete If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Select Opt then use SQ or
85. wering machine from any Touchtone phone by calling your BT Mango and entering a 3 digit security PIN Using a PIN code prevents other people from accessing your machine without permission Change the remote access PIN code Press or B until the display shows Arigwer Settings and select the OK option Press DOWN until the display shows Security Code and select the OK option 7677 Answering machine 47 You can adjust the call screening volume using the EB or Gay buttons IMPORTANT You should change the security PIN from the original setting of 000 It is advisable to make a note of your new PIN code and keep it somewhere safe If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 Answering machine Time saver When you ring in to access your messages remotely if your answering machine is set to time saver and you have new messages it will answer after 2 rings if you do not have any new messages it will answer after 6 rings This means you can hang up after 3 rings knowing you have no new messages saving you time and the cost of the call You cannot use this feature if you have BT Answer 1571 or Call Minder active as the call will be intercepted before the 20 rings Your handset will automatically return to standby if no button is pressed for 8 seconds or more If you have any new messages th
86. xt disabled please refer to the product documentation to enable incoming text messages on the primary device Sent messages are stored in the Outbox Your BT Mango s outbox is like a redial list It holds a copy of the latest sent messages up to a maximum of 50 Each message has details of the number where the message was sent the time and the date it was sent Saved messages are stored in the Outbox If you save a message to complete and or send later it will be stored in the outbox Messages that have not been sent will not show a telephone number with the message details Received messages are stored in the Inbox Your BT Mango can store up to 50 messages Entering text A single text can be up to 160 characters The number of characters still available to use is shown above the middle soft key in the display as you enter each character For sentence case select Abc For upper case select ABC If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Mango Issue 2 Edition 2 28 06 06 7677 For lower case select abc To enter numbers press and hold GD Standard text entry With standard text entry you can enter a word by pressing each letter button a number of times to display the character you want on the screen For example to write the word Hello press twice twice three times three times and three times Receiving and reading tex

BT BT MANGO Answering Machine User Manual

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