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BT 4100 Cordless Telephone User Manual

1. Battery low warning If the symbol flashes in the display and you hear a warning beep every 10 15 seconds you will need to recharge the handset before you can use it again During charging the a symbol will scroll in the display 2 Rechargeable batteries are already fitted in your handset To activate the batteries pull the plastic tab away from the bottom of the handset as shown Place the handset on the base to charge for at least 24 hours The red Charging light comes on When the handset is fully charged the display shows the ff symbol After 24 hours plug one end of the telephone line cord into the socket marked Hye on the underside of the base and the other end into the telephone wall socket Only use the telephone line cord supplied Setting up for multiple packs If you have purchased a BT Synergy 4100 multiple pack you will also need to follow the instructions shown below to prepare any additional handsets and chargers for use For each additional handset and charger Connect the power adaptor with the red connector to the charger and switch on If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Power adaptor cable 2 Rechargeable batteries are already fitted in your handset To activate the batteries pull the plastic tab away from the bottom of the handset as show
2. Edition 1 18 01 07 Visit us at www bt com BT Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2007 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 BT Synergy 4100 Issue 5 01 07 1 Designed and produced by The Art amp Design Partnership Ltd C Printed in China
3. http www bt com terms tor htm Subscribe to the text messaging service When you send your first text message from your BT Synergy 4100 you will automatically be registered for the service On receipt of your first text through the service the system will send you a welcome text message back You may also register by sending the word Register to 00000 upon which you will receive a confirmation message Cost of the fixed line service There is no subscription charge other than the subscription to Caller Display Visit the BT com website www bt com to find out how much it costs to send a text message depends upon your call package IMPORTANT You must subscribe to your Network Provider s Caller Display service so that you can use text messaging and you must not withold your telephone number A quarterly fee may be payable please contact your network provider for more details You may also send messages to landline phones that are NOT text compatible Messages to non compatible lines will be connected to voice text and delivered in spoken words to the telephone as a call Please note that the conversion can translate common abbreviations and smileys etc but to ensure maximum clarity of message delivery abbreviations etc should be used sparingly Two text phones connected to the same phone line Text messages cannot be received if two text messaging products are plugged into the same telephone line
4. of each melody when you hear the one you want select the Save option to confirm Display shows Entr Saved If you experience any problems please call the Helpline on 0870 605 8047 o Press and hold J to exit and return to standby If the number is unavailable Unavailable will be displayed If the call is from an international number International will be displayed If the call is from the operator Orerator will be displayed If the call is from a payphone Payrhone will be displayed If the call is from a ringback request Rinaback will be displayed See Entering names and Writing tips on page 21 If you need to edit the number use A to delete any unwanted digits then enter new ones using the keypad r email bt helpdesk suncorptech com 42 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 BT Calling Features If you decide not to delete select the Save option If you decide not to delete select the Save option Delete a Calls list number Select the option The most recently received number or name will be shown Use My or EP to scroll through the list to the number you want Select the Del option Delete Entr is displayed Select the Del option again to confirm Entr Deleted is displayed and then the next entry in the Calls list Press and hold I to exit and return to standby Delete the whole Calls list Select the fm option The most
5. If you accidentally delete the Incoming or Outgoing Service Centre numbers you will need to re enter them in order for your text Service to work 2xperience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 59 56 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Text messaging If you have more than one Server Centre stored on your BT Synergy 4100 you will need to select which one you want to use for sending see next section You can enter up to 4 Service Centre numbers The Incoming Service number is 080058752 The Outgoing Service number is 1470P1709400 Adding or changing Service Centre numbers Press M or EF THT Meru is displayed Select the OK option Press ff or W until TXT Settinas is displayed Select the OK option Press ff or W until Setting Server number is displayed Select the OK option Use AM or EP to highlight the Server you want and select the OK option Use My or W to highlight Incomina or Gutgains and select the OK option The currently saved number is displayed If necessary press Z to delete the existing service centre number and enter the new one then select the OK option to confirm Press and hold J to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 799
6. In talk mode press to switch mute on off page 17 Option button left In standby or talk mode when the 58 symbol is displayed press to open the Calls list page 40 n menu mode press to go back to the previous screen In menu mode press to confirm a displayed option End call Delete Keypad lock In talk mode press to end a call page 15 In entry mode press to delete Menu Volume Scroll Up digits In standby mode press to access and scroll through the menu options page 13 In menu mode press and hold to exit and return to standby page 13 In standby mode use to lock the In talk mode press to increase the keypad page 20 handset earpiece volume page 16 Calls Volume Scroll Down In standby mode press to access and scroll through the menu options page 13 Use to scroll up through the phonebook and Calls list Talk Handsfree In standby mode press to make or In talk mode press to decrease the receive calls page 15 handset earpiece volume page 16 In talk mode use to switch Use t Il di th h thi handsfree on and off page 17 epee phonebook and Calls list Recall Call Waiting Intercom For use with a switchboard PBX and BT Calling Features Keypad Use to enter digits and characters Last number redial Pause In standby mode use to redial any of the last 20 numbers called page 18 For use with Call Waiting page 43 In standby mode use to make an internal
7. Or select to open the Calls list and scroll ff or W to search for the name number you want and select OK If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Text messaging 47 Select OK again to confirm and view the sending mode options Press M or EP to select Text Fax or E Mail and select OK Additionally you can select Opt to display further sending options Press MQ or EP to display Sa e and select OK Save will save to outbox so messages can be sent completed Press M or EP to select tn or ff and select OK later Fidel Sambols use to insert a punctuation symbol into a text message Select OK to display the choice of symbols Scroll 3 or to the symbol you want and select OK The symbol is added to your text at the cursor Insert number use to insert a number into a text message Numbers can be inserted from the phonebook or calls list by pressing the button next to the relevant icon Select OK Enter the number using the keypad and select OK The number is added to your text at the cursor Sawe to save a message in the Outbox for sending later Select OK Message Saved is displayed If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 48 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Text messa
8. e g two text phones One device must be unplugged or have receive text disabled please refer to the product documentation to enable incoming text messages on the other device 46 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Text messaging At any time press Back to go back to the previous screen or press and hold J to cancel and return to standby For more information on personal user boxes sub addresses see page 58 Select the Clear option to delete incorrect characters Use MA or W to move the cursor through the text if you want to insert delete text For help with entering text see page 21 In the middle of the display above the middle option button the number of remaining characters is displayed Send a text message Press M or W THT Hernu is displayed Select the OK option If you have set up personal user areas press M or W to highlight the user area you want and press OK Enter your sub address PIN code and press OK If you have not set up any user areas continue to point 3 rite Message is displayed Select the OK option Use the keypad to write your message then select Opt You can now use or EP to scroll and choose from the following options Send to Select OK Either enter the number you want to send to using the keypad and select OK Or select EI to open the phonebook and scroll 4p or W to search for the name you want and select OK
9. A At the called handset the user can press amp to answer the call Press LZ to complete the transfer and end the call at the original handset 3 Way Call You can hold a 3 way conference call between 2 internal handsets and 1 external handset During your call 1 Press and hold Your external caller will be put on hold and will hear a tone Transfer To Handset is displayed If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Using additional handsets 69 Enter the internal handset number that you want to hold the 3 way call with then select the OK option When the internal handset user answers select the Con option to begin the 3 way call Press Z to finish the 3 way call If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Svnerav 4100 Issue 5 Edition 1 18 01 07 7993 Help Phone does not work e Have you installed the batteries correctly See page 76 e Check that the mains power is correctly connected No dial tone e Is the telephone cord of the base plugged into the phone socket e Check that the mains power is correctly connected e Only use the telephone cord supplied with the phone Cannot dial out or receive calls e Check that the mains power is correctly connected e The batteries may need recha
10. Fassnord is displayed select OK 7 Enter a 4 digit password and select OK Re enter the password to confirm and select OK 8 Sub address is displayed select OK 9 Enter a sub address number which is not already in use and press OK then press Save 10 Press and hold F to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 60 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Text messaging Use Clear to delete any incorrect characters digits How callers send a text to a user area When your caller sends a text by simply adding your 1 digit sub address number on the end of your telephone number the text will automatically be stored in your personal user area Open a user area When you want to read write and send text messages you must open your user area first Press My or EF THT Meru is displayed Select OK Press ff or W to select your user area from the list displayed and select OK If you have set a PIN protection enter your 4 digit PIN and select OK You can now read write send and delete your messages as normal If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 9 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Text messaging 61 Edit a user area Press My or W THT Meru is displayed Select OK Press
11. Save will save a text message to 3 Press A or Ly until Send option Sawe is displayed the outbox to be sent completed Select the OK option later 4 Press My or W to display either Save Sent Message OM or Save Sent Message OFF and select OK 5 Press and hold J to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Svnerav 4100 Issue 5 Edition 1 18 01 07 7993 Using additional handsets You can use up to five BT Synergy 4000 handsets with your BT Synergy 4100 base to extend your phone system without needing to install extension sockets for each new phone Your BT Synergy 4000 handset can also be registered to up to 3 other bases You can then select the base you would prefer to use If you have purchased a BT Synergy 4100 multiple pack any additional handsets come pre registered to the base If you have purchased an additional handset separately You must charge your additional you must register it to your BT Synergy 4100 base SEA hours before before it can be used Registering your handset At the base 1 Press and hold for 10 seconds until you hear a beep then release it At the handset 2 Press M or W until Resistration is displayed then select the OK option 3 Resister Ease is displayed select the OK option to confirm 66 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Using additiona
12. Synergy 4100 has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Any additional handsets and chargers that you register have a REN of 0 Only use approved base mains power supply item code 032763 If you have purchased a BT Synergy 4100 multiple pack the item code for the charger mains power supply is 032765 Only use approved batteries These products are available from the BT Synergy Helpline on 0870 605 8047 R amp TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC General information 79 For your records Date of purchase Place of purchase Serial number For guarantee purposes proof of purchase is required so please keep your receipt Declaration of Conformance Hereby Suncorp Technologies declares that this BT Synergy 4100 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC The Declaration of Conformance for the BT Synergy 4100 is published on the
13. and handset Any obstruction between the base and handset will reduce the range significantly With the base indoors and handset either indoors or outdoors the range will normally be up to 50 metres Thick stone walls can severely affect the range Signal strength The icon on your handset indicates when you are in range When you move out of range of the base the out of range tone will sound every minute This tone is repeated until you move back into range IMPORTANT The base station must be plugged into the mains power socket at all times Do not connect the telephone line until the handset is fully charged Only use the power and telephone cables supplied with the product Which socket p Power socket He Telephone line socket Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Getting started If you have purchased a multiple handset pack you should use the mains power adaptor with the clear connector for the base The power adaptor s with the red connector is for the chargers s The red Charging light stays on even when the batteries are fully charged Talk Standby time In ideal conditions fully charged handset batteries should give up to 10 hours talk time or up to 100 hours standby time on a single charge The base must remain plugged in to the mains and switched on at all times Note that new batteries do not reach full capacity until they have been in normal use for several days
14. areas 40 How callers send a text to a user area 60 View and dial from the Calls list 40 Open a user area ee eee eee 60 Copy a Calls list number Edit a user area 61 to the phonebook 41 Delete a user area 62 Delete a Calls list number 42 Check the list of sub addresses 62 Delete the whole Calls list 42 Check the common box sub address 63 Call Waitihg sy e eace ea eke eck Ene ae 43 Change auto save setting 64 Voice Mail Message Waiting 44 Using additional handsets Text Messaging Registering your handset 65 Subscribe to the text messaging Selectabase 66 SERVICE 8 one dice dd dee be wine e eze v ge 45 De register a handset 67 Cost of the fixed line service 45 Internal calls 2 2 0 0 c eee eee 67 Send a text message 46 Transferring calls 000 68 Entering text cs daccacdande nwa eae ee 49 3 Way Call 2 eee eee eee 68 Standard text entry 50 If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 In this guide Help ct hsce trae t ease dad aeee deus 70 General information Replacing the handset batteries 76 Safety information 76 Cleaning 2242 2 0s5sacGendeeeees 77 Environ
15. code and select the OK option The handset power switches off and the base beeps The handset will then switch itself back on and show the standby display If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Default settings Handset Name Low Battery Tone Out of Range Tone Key Tones Auto Answer Handset Internal Ringer Melody Handset Internal Ringer Volume Handset External Ringer Melody Handset External Ringer Volume Earpiece Volume Handset Language Directory Calls List Redial List Base Ringer Volume Base Ringer Melody PIN code Pause Dial Mode Key Lock Recall Alarm Date and Time SMS Incoming SC Number 1 SMS Outgoing SC Number 1 SMS Incoming SC Number 2 SMS Outgoing SC Number 2 SMS Common Box Sub Address If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com BT SYNERGY ON ON ON ON Wu Ue English Empty Empty Empty 5 1 0000 3 Seconds Tone TBR OFF 100ms OFF Jan 1st 12 01 0800 58752 1470P1709400 Empty Empty 9 Base settings 37 Svnerav 4100 Issue 5 Edition 1 18 01 07 7993 Date and time settings Set the time If you subscribe to a Caller Display 1 Press My or W until Date amp Time Settings is Service from your network provider n ie R s displayed then select OK option
16. delivered as voice text 6 2 e Turns off permanent voice text message delivery Select Opt Send To is displayed select OK Enter 00000 and select OK Text is highlighted select OK The display shows Sendins Message If you are sending a message from a fixed line phone to another fixed line phone O Forces a message you send to be delivered as a voice text even though the recipient may have a text enabled phone and usually receives written text This command is inserted at the start of the message and applies only to that message e g E gt e Qo Hello will be home late If you are sending a message from a fixed line phone and require a status report 0 e e Will allow a status report to be sent back to youwhen you have sent a message to confirm delivery Place Q e at the start of your text message Write the message and send it You will receive a reply text back to your phone giving the status report for that message You keep hearing an error beep You have pressed the wrong button in a seguence Check the prompts in the display or refer to instructions in this user guide the Helpline 0870 605 8047 email bt helpdesk suncorptech com Svnerav 4100 Issue 5 Edition 1 18 01 07 7993 General information IMPORTANT This equipment is not designed for making emergency telephone call when the power fails Alternative arrangements should be made for access to emergency services This product is intended
17. ff or EP until THT Settings is displayed Select OK Press My or W until User Bores Settings is displayed Select the OK option Press ff or W to highlight the name of the User area e g John you want and select the Edit option Enter the 4 digit password for this user box and select OK Hame is displayed select OK Enter the new name you want e g Kate and select OK Password is displayed select OK Enter a 4 digit password and select OK Re enter the password to confirm and select OK Sub address is displayed select OK 10 Enter a sub address number which is not already in use and press OK then press Save 11 Press and hold I to exit and return to standby arience any problems please call the Helpline on 0870 605 8047 email bt helpdesk suncorptech com y F p F 62 Text messaging Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Delete a user area Press MA or W THT Meru is displayed Select OK Press ff or EH until THT Settinas is displayed Select OK Press My or UP until User Bores Settings is displayed Select the OK option Press ff or W to highlight the User area 1 4 you want and select the Del option Enter the 4 digit password for this user box and select OK Select Del to confirm and User Box Deleted is displayed Or select Save to cancel deletion and User Bor Saved is displayed Press and hold J to exit and return to
18. for connection to analogue public switched telephone networks and private switchboards in the United Kingdom Replacing the handset batteries After a time you may find that the handset batteries are running out of charge more quickly This is a standard sign of wear and the batteries will need replacing Push the battery compartment cover in the direction the arrow shows and lift off Take out the old batteries and replace with 2 new AAA NiMH batteries Push the battery compartment cover back on until it clicks into place New batteries should be rechargeable Nickel Metal Hydride NiMH size AAA capacity 750mAh Spare rechargeable batteries are available from the BT Synergy Helpline 0870 605 8047 WARNING Do not immerse batteries in water or throw them into a fire or dispose of them with ordinary domestic refuse BT accepts no responsibility for damage caused to your BT Synergy 4100 by using any other types of batteries Safety information Only use the power supply suitable for the BT Synergy 4100 range Using an unauthorised power supply will invalidate your guarantee and may damage the telephone The item code for the base mains power supply is 032763 If you have purchased a multiple pack the item code for the charger mains power supply is 032765 Use only the approved rechargeable batteries supplied Spare rechargeable batteries are available from the BT Synergy Helpline on 0870 605 8047 Do no
19. pick it up to answer the call You do not need to press i Press MA or UP until Handset Settinas is displayed then select the OK option Press My or GP until Guts Arsuer is displayed then select either the Om or Off option and you will hear a confirmation tone Press and hold J to exit and return to standby Handset name You can give your handset a personalised name to personalise if you are using more than one handset The maximum number of characters is 10 Press My or W until Handset Settinas is displayed then select the OK option Press ff or GP until Handset Hame is displayed then select the OK option Press Z to delete unwanted characters and enter a new name using the keypad If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 52 Handset settings Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Select the OK option and you will hear a confirmation tone Press and hold J to exit and return to standby Display language You can change the language that is shown on your handset display The available languages include English Fran ais Deutsch Italiano and Espanol Press M or UP until Handset Settinas is displayed then select the OK option Press My or W until Lansuase is displayed then select the OK option Press ff or EH to select the language you want Select OK option and you will hear a confirma
20. provider You only have two attempts to enter your PIN code correctly You will not be able to try a third time as this could risk locking the SIM You will need to insert the SIM back into another device i e your mobile and enter the PIN correctly before trying to copy to your BT Synergy again The PIN number will be displayed as asterisks for security reasons If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 27 28 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Using the phone If your BT Synergy 4100 is connected to a switchboard you may need to enter an access code in the dialling sequence to be able to connect to the outside line The access code will not be used when you dial the number yourself rather than for example from the phonebook to allow you to make calls to other switchboard extensions SIM Country Code These settings control the conversion of numbers from mobile format which may include 44 and may have the 0 removed from the area code You should not normally need to alter these settings if you are using your BT Synergy 4100 in the UK and your mobile to call UK numbers If this is not the case then please call the BT Synergy 4100 Helpline for assistance on 0870 605 8047 Access code 1 Select Q option 2 Use AM or W to select Access code and press OK 3 On and Off are displayed as options Either select On
21. standby Check the list of sub addresses To see a list of the sub addresses currently in use Press ff or W THT Meru is displayed Select OK Press My or EP until THT Settinas is displayed Select OK Press My or W until Sub Address Checking is displayed Select OK 2 Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Text messaging 63 A list of all stored sub addresses is displayed select the OK option Press and hold J to exit and return to standby Check the common box sub address To check the sub address number for the Common Box Press My or UF THT Hernu is displayed Select OK Press ff or W until TXT Settings is displayed Select OK Press My or GP until Common Box Sub Address is displayed Select the OK option The current code for the Common Box is displayed If the Common Box sub address Enter a new code for the box and select OK is currently being used to send receive messages 9 Press and hold J to exit and return to standby wikbald pl yed If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 64 Text messaging Send option settings Change the auto save setting 1 Press ff or W THT Menu is displayed Select OK 2 Press My or W until THT Settinas is displayed Select OK
22. stored in the phonebook is displayed See page 40 for more information Auto answer As long as you have auto answer set to ON you can just pick the handset up off the base charger to answer a call If you have switched it off you will need to press amp Auto answer ON is the default setting Receive a call When you receive a call the phone rings and the Calls light on the handset flashes The f or in symbol flashes in the display to let you know if it is an external or internal call If your handset is on the base pick it up to answer the call Or If your handset is off the base press amp Earpiece volume During a call you can adjust the volume of the earpiece handset receiver Press ff or W to increase or decrease the volume As you increase or decrease the volume the boxes on the display show the volume level S888 Maximum volume Mid volume HI Minimum volume If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Using the phone 17 Secrecy During a call you can talk to someone nearby without your caller hearing 1 Select Sec option Secrecy i appears in the display and your caller cannot hear you 2 Select Off option to return to your caller Handsfree Handsfree lets you talk to your caller without holding the handset It also enables other people i
23. 3 Text messaging 57 Select a Send Service Centre number If you have more than one Service Centre stored on your BT Synergy 4100 you will need to select the one you want to use for sending Your BT Synergy 4100 is pre set to send using Server Centre 1 All messages sent will go via the selected provider Press My or W THT Menu is displayed Select the OK option 2 Press ff or W until TXT Settings is displayed Select the OK option Press My or W until Server Activation is displayed Select the OK option 4 Press M or W to select the number for the server you want to activate and select the OK option Press My or W to select Gutacina and select the OK option 6 Press and hold f to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 58 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Text messaging If you set up personal user boxes you must tell people your user area number They must put the relevant user area number at the end of your telephone number when they send you a text message If they do not include the user area number the messages will be stored in the Common box and will be accessible to all users of your BT Synergy 4100 Message alert beeps When you receive a text message the message alert beeps will sound These beeps can be switched on or off Press My or W THT Meru is displaye
24. 47 or email bt helpdesk suncorptech com Alternatively you may find the answer in Help at the back of this guide Synergy 4100 Issue 5 Edition 1 18 01 07 7993 In this guide Getting started LOCAHOM sss Fide iar Gakkai Setting UDs 5456 trernas ken anas Setting up for multiple packs Getting to know your phone Handset buttons Handset display icons Base buttons and LEDs Navigating the menus Character map Menu map 00 c ee ee eee Using the phone Switch the handset power on off Make an external call Preparatory dialling End c ll o erriei erns enine Sede Receive acall 0 cee eee Earpiece volume 006 SOCKECY a2 b csschow oS eae Sere eae Hs Handsfree 2 c ee eee eee Redial the last number called Redial a number from the redial list Copy a number from the redial list Delete a redial number Delete all redial numbers Keypad lock 0 0 cee eee eee Paging s se k eszi enana 20 255 Name and number phonebook 21 Store a name and number 21 View check details for an entry 22 Dial aN entity eses se t sa park eee 22 Edit a name and number 23 Delete a name and number 23 Copy an entry to another handset 24 Copy the entire phonebook to anothe
25. BT Synergy 4100 base may be on the line No Caller Display number name displayed Have you subscribed to a Caller Display service from your network provider see page 40 The caller may have withheld their number An exact name number match was not found in your phonebook Check that you have stored the full STD dialling code If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 72 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Help Cannot register a handset to a base e You can register a total of 5 handsets to your BT Synergy 4100 base and you can register your BT Synergy 4100 handset to up to 4 bases Check that you have not exceeded the limits e Check that you have entered the correct PIN number default PIN 0000 e Check that you are at least one metre away from other electrical equipment to avoid interference when registering Base unit does not ring but the lights are on e Have you connected the telephone line correctly e Is the base ringer set to off e You may have a faulty line or socket Try using another socket or line Call BT on 151 if you still experience problems Base charging light not working e Try cleaning the charging contacts on the base e Check that the mains power is correctly connected Buzzing noise on my phone or on other electrical equipment nearby e Sometimes your BT Synergy 4100 can interfere with other electrical equi
26. Ease Ringer Volume is displayed select OK option Press My or W to highlight the volume you require Select the OK option and you will hear a confirmation tone You will hear a sample ring for all settings except Off mn A WN N Press and hold I to exit and return to standby Base ringer melody The base has 5 ringer melodies to choose from 1 Press ff or EP until Base Settinas is displayed then select the OK option 2 Press ff or W until Base Ringer Melody is displayed then select the OK option You will hear a sample ring on each 3 The current melody is highlighted and played Press rN button press or WJ to highlight the melody you want 4 Select the OK option and you will hear a confirmation tone 5 Press and hold wh to exit and return to standby Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Base settings 35 PIN code Your BT Synergy 4100 has a security PIN code which you will need to change some of the base settings The default setting is 0000 You may want to change this to prevent unauthorised changes to your settings Press My or UP until Base Settings is displayed then select the OK option Press ff or GP until FIH Code is displayed then select the OK option PIM Code is displayed Enter the current 4 digit PIN code and select the OK option Hen FIH is displayed Enter a new 4 digit PIN code and For security when you enter each select the OK option digit o
27. O JKL5A jkl5a s ipes e iots E mnos o mnob o HOO _M 000 the Helpline on 0870 605 8047 Getting to know your phone 13 Registration Back ona Option buttons Option buttons Press to select the option displayed on the screen Exit or go back one level in the menu Press 0 to go back one level Press and hold standby 4 to return to If no buttons are pressed for 30 seconds the handset reverts to standby automatically email bt help kOsuncorptech com 14 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Getting to know your phone Menu map TXT Menu Handset Settings Base Settings Date amp Time Settings Registration Write Message Handset Ringer Volume Base Ringer Volume Set Date Register Base Inbox Handset Ringer Melody Base Ringer Melody Set Time Select Base Outbox Handset Ear Volume PIN Code Set Alarm De Register Handset TXT Settings Auto Answer Dial Mode Server number Handset Name Restore Settings Server Activation Language Sub Address Warning Tones Checking Message Alert Common Box Sub Address User Boxes Settings Send Option Save Phonebook menu No entries stored LA Phonebook menu Add entry Copy from SIM Access Code Entries stored LA Phonebook menu Add entry Show Details Edit Entry Delete Entry Copy Entry Copy Phonebook SIM Copy Access Code SIM code To be able to use this feature you must ensure that your m
28. Svnergy 4100 Issue 5 Edition 1 18 01 07 7993 User Guide Welcome to your BT Synergy 4100 Digital Cordless Telephone 255 Name and number phonebook to store all your contact numbers for easy dialling Copy the whole phonebook or individual entries to and from your mobile phone SIM card Send and receive text messages Caller Display lets you see who s calling and your phone stores details of the last 50 callers in a Calls list With Call Waiting when you are on a call a soft beep alerts you to another waiting call Register up to 5 handsets to the base without the need for additional wiring Digital call guality with a range of up to 300 metres outdoors and up to 50 metres indoors in ideal conditions You must subscribe to your network provider s Caller Display or Call Waiting service for these features to work A quarterly fee may be payable Please note that this equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services This User Guide provides you with all the information you need to get the most from your phone Before you make your first call you will need to set up your phone Follow the simple instructions in Getting Started on the next few pages Need help If you have any problems setting up or using your BT Synergy 4100 please contact the Helpline on 0870 605 80
29. When writing a message if no keypad button is pressed for 30 seconds the display will return to idle and the message will not be sent Maximum number of messages across Inbox and Outbox is 50 49 50 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Text messaging See page 13 for the complete character map Symbol Table CE S sen amp E E lt gt l H ig you experience any problems please Standard text entry With standard text entry you can enter a word by pressing each letter button a number of times to display the character you want on the screen For example to write the word Hello press O twice eG twice O three times amp three times and O three times Writing tips for standard text entry If you make a mistake press Clear to delete the last character or digit to the left of the cursor Press ff or W to move the cursor Characters digits are entered to the left of the cursor Press and release O to insert a space Press amp three times to add a smiley Press and hold gt as a shortcut to the Add Symbols table table then use ff or W to highlight the symbol you want and select OK to insert it into your message To enter a number press and hold the required number button until the number is displayed The cursor automatically moves to the right after a couple of seconds So when the next letter is on the call the H
30. a customer adviser e BT Business Customers call 152 choose option 2 when prompted by the Fault Management Service select option 2 enter your phone number on the handset and wait to speak to a customer adviser e For other telephone service providers please contact their customer services General sales enquiries e BT Residential lines call 150 BT Business lines call 152 e For non BT line customers call 0800 800 150 residential or 0800 800 152 business e Additional handsets are available from the Helpdesk on 0870 605 8047 Billing enquiries e Refer to the telephone number shown on your telephone bill Other functions and services available from the text messaging service e By sending the following commands to the BT text self administration facility you can control functions and capabilities in your text phone and the way messages are handled If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com m uw Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Help 75 Press y or W THT Menu is displayed Select the OK option Hrite Message is displayed Select the OK option Use the keypad to type in the following commands depending upon what you want to do Ort out from receiving voice text messages Cit D e Turns off the opt out option lt D Turns on permanent voice text message delivery to your phone All incoming text is
31. ail bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Getting to know your phone Base buttons and LEDs Find Handset Page Press to find page handset s page 20 SIM Reader Insert your mobile phone SIM card here to copy to and from the phonebook page 26 BT Synergy 4100 Charging light RED Comes on when the handset is charging on the base Power In use light GREEN On when the power is on Flashes when the handset is in use ple call the Helpl n 0870 605 8047 c suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Navigating the menus Your BT Synergy 4100 has an easy to use menu system Each menu has a list of options which you can see on the menu map on the following page When the handset is switched on and in standby Press My or W to open the main menu then press Gd or W repeatedly to scroll to the menu option you want Press the OK a option button to select a menu option or the Back amp option button to go back to the previous screen Character map The following table shows you where each letter and punctuation character can be found This will be helpful when storing a name in the phonebook see page 21 Button Upper case Lower case Button Upper case Lower case ED osre 1 xa porsznvs pars7B C2 ABC2AAZ abc2 O TUV8 O0 tuv8 e DEF3EA6 def3 oO WXYZ9s wxyz9 B cur ghidi OD writes O 212 amp
32. call page 67 In talk mode press to enter a pause in a number page 80 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Getting to know your phone 11 Handset display icons These are the symbols you will see on your handset s screen Time Date Shows the time in hours and minutes Handset name The handset name is displayed in standby mode Number of Calls list entries Displays the number of unanswered calls a Battery levels Y Range Shows handset battery status Scrolls when the handset is charging in the base of range Phonebook Select icon to view the Keypad lock phonebook Displayed when the keypad is locked a Calls list Flashes to indicate new Calls list entries 5 Handset Ext Displayed when an external call is being received or in Envelope progress Flashes to indicate new text messages in the Inbox Displayed in standby mode to indicate handset is in range of the base Flashes if you go out Shows the date in day month format Handset number The handset number is displayed in standby mode Handset Int Displayed when an internal call is being received or in progress tf Handsfree Speaker Displayed when in handsfree mode a Alarm Bell Displayed when an alarm is set For these features to work you must subscribe to your Network Provider s Caller Display and or Call Waiting service A quarterly fee may be payable nc 0 605 8047 em
33. d Select the OK option Press ff or W until THT Settinas is displayed Select the OK option Press ff or W until Message Alert is displayed Select the OK option Press My or W to select On or ff and select the OK option to confirm Press and hold J to exit and return to standby User Areas Your BT Synergy 4100 is pre set to make all text messages available to every user with all messages sent from and received at a Common Box To keep your messages private you can set up to 4 PIN protected personal user areas sub addresses Each personal user area has its own Inbox and Outbox which are only accessible when the correct PIN is entered If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Text messaging 59 Set a user area 1 Press ff or W THT Menu is displayed Select the OK option 2 Press M or GP until TXT Settings is displayed Select the OK option 3 Press M or W until User Boxes Settinas is displayed Select the OK option 4 Press A or W to highlight the User Box 1 4 you If you later edit the user box name want and select the Edit option password or sub address after making the changes you must also select Save from the Box Setup Jana ic di 5 Hame is displayed select OK Enter the name you want peruse ESELY EREN SENDOS e g Kate and select OK 6
34. d The caller s details are stored in the Calls list whether you answered the call or not If a call is received when the list is full the oldest entry will be deleted automatically When a new call is received in the Calls list the gf icon will flash on the display and the calls counter above the icon shows how many new calls you have received View and dial from the Calls list Select the option The most recently received number or name is displayed Hen is displayed when a call is new has not yet been viewed ils Synergy 4100 Issue 5 Edition 1 18 01 07 7993 BT Calling Features 41 Use M or W to scroll through the list To dial a displayed number press td The number will be dialled automatically and the display will show Tiallina Or Press and hold J to exit and return to standby When all new calls have been viewed Hen will disappear and the call counter will show the total amount of old calls received Copy a Calls list number to the phonebook Select the option The most recently received number or name will be shown Use MA or W to scroll through the list to the number you want Select the Copy option Enter Hame is displayed Enter a name using the keypad then select the OK option Edit Humber is displayed Select the OK option to confirm The ringer melody options are displayed use ff or W to scroll through the options You will hear a sample
35. desk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Received messages are stored in the Inbox Your BT Synergy 4100 can store up to 50 messages Entering text A single text can be up to 160 characters The number of characters still available to use is shown in the top left corner of the display as you enter each character For sentence case select Abc For upper case select ABC For lower case select abc To enter numbers press and hold the relevant number button until the number appears or press the button until the number appears e g to enter 3 press four times If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Text messaging If there is a problem sending a message the display shows Message Sending Failed and the handset returns to standby If you open the Outbox the message is marked as it is not sent Your BT Synergy 4100 will have 2 further attempts at sending your message at 10 minute intervals If the message fails to be sent on the third attempt the message Sendina Error will be displayed alongside the message in the Outbox replacing the time and date If another handset is on the line when you try to send a text message you will see Line in Use and the message will be stored in the Outbox with the message Hot Sent When the line becomes available your BT Synergy 4100 will attempt to send the message again
36. eing charged or during prolonged periods of use This is normal However we recommend that to avoid damage you do not place the product on antique veneered wood Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms Do not expose your product to fire explosive or other hazardous conditions There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm Product disposal instructions The symbol shown here and on the product mu means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environment treat any hazardous substances and avoid the increasing landfill Product disposal instructions for residential users When you have no further use for it please remove any batteries and dispose of them and the product as per your local authority s recycling processes For more information please co
37. elect the OK option Once de registered the display on the de registered handset will flash Handset Hot Resistered Internal calls If you have more than one handset registered to the base you can make internal calls between two handsets 1 Press Int Internal Call to Handset is displayed 2 Press the handset number 1 5 you want to call then select the OK option At the called handset the Int symbol flashes and the calling handsets number is displayed The user can press amp to answer the call 3 Press Z to end the call You cannot de register the handset you are using The BT Synergy default base PIN is 0000 see page 35 If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 68 Using additional handsets If you want to cancel the call transfer press D If the call is not answered at the called handset within 100 seconds it will be transferred back to the original handset Transferring calls You can transfer an external call to another handset registered to the base During your call Press and hold GB Your external caller will be put on hold and will hear a tone Transfer To Handset is displayed Enter the internal handset number that you want to transfer the call to and then select the OK option The called handset will ring and the display shows Internal Call Handset
38. elpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Text messaging 51 same button as the one you have just entered wait for the cursor to move to the right before trying to enter it Receiving and reading text messages When you receive a new text message the symbol flashes in the display and you will hear the new message alert beeps provided the alert beeps are set to on Press M or Wg THT Menu is displayed Select the OK option Press AB or g until Inbox is displayed Select the OK option If you have set up personal user areas press ff or W to highlight the user area you want and select the OK option Enter your sub address PIN code and press OK If you have not set up any user areas continue to point 4 The first ten characters of the newest message are displayed first To view the full details for this message select the OK option You will not be able to receive text messages until you have first sent a message The first message sent registers you with the text service For more information on personal user boxes sub addresses see page 58 If a message has not been viewed before the 7 symbol will be displayed to the left of the message If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 52 Te
39. etails for this entry are displayed the name the number and the selected ringer melody Dial an entry Select the A option The phonebook entry you used last is displayed Use My or W to scroll and find the entry you want or search alphabetically Press amp to dial the displayed number If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Using the phone 23 Edit a name and number To search alphabetically Press the relevant keypad button Select the Lf option The phonebook entry you used last e g for TOM press then scroll is displayed through the entries under T Use My or W to scroll and find the entry you want to edit or search alphabetically character Select Opt then use ff or EP to display Edit Entry and select OK Edit Hame and the name are displayed Use LZ to delete any incorrect characters then enter new ones using the keypad and select OK to confirm Edit Humber is displayed Use Z to delete any incorrect digits then enter new ones using the keypad and select OK to confirm The ringer melody options are displayed Use ff or W to scroll through the options When you hear the melody you want press Save to confirm Display shows Ertra Saved Press and hold f to exit and return to standby Delete a name and number Select the Ef option The phonebook ent
40. f the PIN code it will be displayed as a Confirm FIM is displayed Re enter the new PIN code and select the OK option You will hear a confirmation beep Press and hold wh to exit and return to standby Dial mode Your BT Synergy 4100 is pre set to Tone dialling Tone Time Break If required you can change this setting the dial mode options are Tone Time Break Tone Earth or Pulse Earth If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 36 Base settings 1 Press ff or EP until Base Settings is displayed then select the OK option 2 Press ff or GP until Dial Hode is displayed then select the OK option 3 Press My or W to highlight the dial mode you want 4 Select the OK option and you will hear a confirmation tone 5 Press and hold d to exit and return to standby Restore default settings If you are registered to more than You can restore your BT Synergy 4100 to its default one base and you try to restore the oe a default settinos vou mayi need to original settings Please note this will delete your re select the base you wish to use phonebook redial and calls list 1 Press MQ or W until Base Settings is displayed then select the OK option 2 Press M or W until Restore Settings is displayed then select the OK option 3 FIH Code is displayed Enter your 4 digit PIN
41. ging If the text is unsuccessful the message Unable to send will be displayed In order to send and receive text messages you must not withhold your number On most networks if you normally withhold your number the 1470 prefix presents your number for you Receiving a call while writing a text If you are writing a text and you receive a call the text will be lost Messages stored without a number are saved messages that have not been sent Maximum number of messages across Inbox and Outbox and Drafts is 50 Delete to delete a message Select OK Delete Message is displayed Select Del to delete Hessase Deleted is displayed Or select ae to cancel deletion and Message Saved is displayed When sending a message the display shows Sendira Message then Sendirra TAT during transmission and if the message is sent successfully Hessase Sert Sent messages are stored in the Outbox Your BT Synergy 4100 s outbox is like a redial list It holds a copy of the latest sent messages up to a maximum of 50 Each message has details of the number where the message was sent the time and the date it was sent Saved messages are stored in the Outbox If you save a message to complete and or send later it will be stored in the outbox Messages that have not been sent will not show a telephone number with the message details If you experience any problems please call the Helpline on 0870 605 8047 or email bt help
42. l handsets The BT Synergy default base PIN is 0000 see page 35 5 Use the keypad to enter the number of the base you want to register to 1 4 then select the OK option The display shows e g Search for Base 2 for base 2 and the f icon flashes Enter your 4 digit PIN then select the OK option When the base is located your handset display will be updated with the handset number for the selected base Select a base If your BT Synergy 4000 handset is registered to more than one base you can select which base to use Alternatively if you select Auto your handset will automatically select the base with the best reception Press ff or W until Resistration is displayed then select the OK option Press ff or W until Select Base is displayed then select the OK option Press M or W to select a base 1 4 or futo then select the OK option Press and hold J to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Using additional handsets 67 De register a handset 1 Press My or W until Resistration is displayed then select the OK option 2 Press M or GP until De Resister Handset is displayed then select the OK option 3 Enter your 4 digit PIN then select the OK option 4 Press ff or W to select a handset 1 5 then s
43. mental 000 77 Product disposal instructions 77 Guarantee 0 0 00 e eee 78 Returning your phone 78 How many telephones can I have 78 R amp TTE 223s s othe So ed wee tne 79 Declaration of Conformance 79 Connecting to a switchboard 80 Inserting a pause 80 Recall vce tare tata aoa saga 80 If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Svnerav 4100 Issue 5 Edition 1 18 01 07 7993 Getting started Location You need to place your BT Synergy 4100 within 2 metres of the mains power socket and telephone socket so that the cables will reach Make sure it is at least 1 metre away from other electrical appliances to avoid interference Your BT Synergy 4100 works by sending radio signals between the handset and base The strength of the signal depends on where you site the base Putting it as high as possible ensures the best signal Setting up Push the mains power cord into the underside of the base until you hear it click into place and connect the other end into the mains power wall socket The green Power In use light comes on Power adaptor cable WARNING Do not place your BT Synergy 4100 in the bathroom or other humid areas Handset range The BT Synergy 4100 has a range of up to 300 metres outdoors when there is a clear line of sight between the base
44. n Enter your sub address PIN code and press OK If you have not set up any user areas continue to point 4 Press My or EP to highlight the message you want and select the OK option The message details are displayed When viewing a message Select Del to delete the displayed message Delete Message is displayed Select Del to delete or Save to cancel deletion Or Select Opt then use ff or EP to scroll and select any of the following options the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Text messaging send to is displayed select OK Either enter the number you want to send to using the keypad or select a number from the phonebook or Calls list and select OK Select OK again to confirm Press M or EP to select the send mode and select OK The message will be sent Edit Text is displayed select OK The message is displayed Edit the text using the keypad Use Clear to delete incorrect chartacters digits When the text is ready to send select Opt to display Seri to and follow the instructions shown above Delete All to delete all messages in the Outbox Select OK Delete All messages is displayed Select Del to delete or Save to cancel deletion Press and hold J to exit and return to standby Service Centre numbers To send and receive text messages you need the telephone number of your Network s text Centre
45. n previously 3 Place the handset on the charger and charge for at least 24 hours The red charging light will come on Your BT Synergy 4100 additional handset comes pre registered to the base The handset number will be shown on the display Your BT Synergy 4100 is ready for use Getting started Battery performance To keep your batteries in the best condition leave the handset off the base for a few hours at a time Running the batteries right down at least once a week will help them last as long as possible The charge capacity of rechargeable batteries will reduce with time as they wear out giving the handset less talk standby time Eventually they will need to be replaced New batteries are available from the BT Synergy 4100 Helpline on 0870 605 8047 For instructions on how to install new batteries see page 75 After charging your handset for the first time subsequent charging time is about 6 8 hours a day Batteries and handset may become warm during charging This is normal If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Svnerav 4100 Issue 5 Edition 1 18 01 07 7993 Getting to know your phone Handset buttons Calls light Illuminates when the line is in use Flashes when receiving a call Display with backlight Option button middle In standby or talk mode press to open the Phonebook page 21 Option button right
46. n the room to listen to your conversation over the loudspeaker Make a call in handsfree During a handsfree call press ff 1 Dial the number then press Y or WE te change the volume 2 Press amp again The r icon is displayed and you hear To switch handsfree off and return your call over the loudspeaker to the handset at any time press 3 Press Z to end the call Answer a call in handsfree When the phone rings 1 Press T twice The call is transferred to the loudspeaker If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 18 Using the phone Switch to handsfree during a call During a call 1 Press amp The call is transferred to the loudspeaker 2 Press Z to end the call Redial The last 20 telephone numbers called are saved to a redial list You can then select any of the numbers to redial delete or copy to the phonebook Redial the last number called 1 Press LS wait for the dialling tone then press 8 The last number you called is displayed and dialled If the number is stored in the Redial a number from the redial list Directory and a name number aT match is found the name will be 1 Press The last number called is displayed displayed instead CEERI 2 Use ff or W to scroll through the redial list to the number you want Redial numbers can be up to 32 digits long 3 Pre
47. ndby Handset ringer melody The handset has 15 ringer melodies to choose from 5 standard and 10 polyphonic 1 Press ff or W until Handset Settings is displayed then select the OK option 2 Press M or W until Handset Ringer Melody is displayed then select the OK option 30 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Handset settings You will hear a sample ring on each button press Use My or W to choose between External Melody or Internal Melody then select the OK option The current melody is highlighted and played Press ff or WJ to highlight the melody you want Select the OK option and you will hear a confirmation tone Press and hold J to exit and return to standby Handset earpiece volume The handset has 5 earpiece volume settings The default setting is 3 Press My or UP until Handset Settings is displayed then select the OK option Press My or W until Handset Ear Volume is displayed then select the OK option Press ff or W to select the volume you want and select the OK option to confirm Press and hold I to exit and return to standby f you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Handset settings 31 Auto answer If you set Auto Answer to ON when you receive an incoming call and the handset is in the base you can
48. ntact your local authority or the retailer where the product was purchased Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com If you experience any problems plea Synergy 4100 Issue 5 Edition 1 18 01 07 7993 General information Guarantee Your BT Synergy 4100 is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT Synergy 4100 or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product The conditions of this guarantee are e The guarantee shall only apply to defects that occur within the 12 month guarantee period e Proof of purchase is provided e The equipment is returned to BT or its agent as instructed e This guarantee does not cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or a
49. ny attempt at adjustment or repair other than through approved agents e This guarantee does not affect your statutory rights Within the 12 month guarantee period Prior to returning your product please read the Help section beginning on page 70 or contact the Helpline on 0870 6058047 or email bt helpdesk suncorptech com for assistance In the unlikely event of a defect occurring please follow the Helpline s instructions for replacement or repair Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you contact BT s approved repair agent Helpdesk Solutions on 0870 204 5029 or a local qualified repairer Returning your phone If the Helpline is unable to remedy your problem they will ask you to return the product Where possible pack the product in its original packaging Please remember to include all parts including the line cords power supply units and the original batteries Please note that we cannot take responsibility for goods damaged in transit Please obtain and keep proof of posting from the Post Office Technical information How many telephones can I have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your BT
50. obile phone SIM card is inserted into the SIM reader slot on your BT Synergy 4100 If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Svnerav 4100 Issue 5 Edition 1 18 01 07 7993 Using the phone Switch the handset power on off Press and hold to switch off Press ap to switch back on Make an external call Lift the handset and press Y The Ft icon is displayed When you hear the dialling tone dial the telephone number you want Preparatory dialling Enter the number first If you make a mistake press Z to delete the last digit Press Ly to dial End a call Press Z la Or Place the handset back on the base charger When you make a call the Calls light on the handset comes on and the In Use light on the base flashes Call timer Your handset will automatically time the duration of all external calls The handset display shows the call duration both during and for a few seconds after your call Press Zz to delete any incorrect digits The symbol on the display indicates when you are in range of the base If the symbol flashes and you hear a warning beep you are out of range and will need to move closer to the base 16 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Using the phone Caller Display If you have subscribed to your network s Caller Display service the caller s number or name if
51. on on the handset 255 Name and number phonebook You can store up to 255 names and numbers in the phonebook Names can be up to 13 characters long and numbers up to 24 digits You can also select different ring tones for phonebook entries Store a name and number Select the Q option When storing the first entry Held Ertra is highlighted press OK to select When storing further entries press Opt to display Ade Ertra then press OK to select Enter Hame is displayed Enter the name using the keypad Select OK option to confirm Erter Humber is displayed Enter the telephone number using the keypad If you experience any problems please call the Helpline on 0870 605 8047 o Using the phone 21 Paging calls cannot be answered by a handset The paging ring will stop automatically after 30 seconds if no button is pressed and your handset will return to standby Entering names There is a character map on page 13 to help you when entering names Use the keypad letters to enter names e g to store TOM Press C8 once to enter T Press O three times to enter 0 Press O once to enter fH Writing tips Press JJ to delete the last character or digit Select A a option to switch between upper and lower case Press O to insert a space Use O D and for other punctuation characters see page 13 for full character map You MUST enter a name and a number otherwise the display
52. one If you try to copy the entire phonebook to another handset and the other handset is switched off out of range or the number of the handset you have entered is unavailable Cors Phonebook Fail will be displayed Stored ringer melodies you have assigned to phonebook entries are specific to the BT Synergy 4100 and will therefore not be copied to another type of handset Please note that you cannot remove the SIM tray from the base completely SIM copy write is to and from one handset To transfer entries to other handsets after SIM copy it is best to use the copy entry or copy phonebook command in the phonebook menu At the receiving handset the display shows Rerlace Fhonebook select OK to confirm The display then shows Cor sins From Handset 5 Each entry will then be copied in turn At the original handset a beep will confirm when all entries have been copied Press and hold I to exit and return to standby Copy to or from a SIM card With the SIM copy feature you can copy entries from SIM Card to phonebook or from phonebook to SIM card So within minutes you can have all your mobile contacts saved onto your landline phone for quick and easy dialling Insert the SIM card into the SIM READER slot on the side of the base Select L option The phonebook entry you used last is displayed Select Opt then use ff or W to to display SIN Cory and select OK Use AM or W to dis
53. play either Cory from SIM or Cory to SIM and select OK If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 5 The display will show Please Hait while it checks your SIM card followed by one of the below results Corzine will be displayed followed by the entry name if copying an entry or by checked if reading a blank SIM entry until copying is completed Once complete the number of entries copied will be displayed If the phonebook is full Directors Full will be displayed Or Please Insert SIM Card will be displayed if you have not already inserted the SIM card into the base Insert the SIM card now and follow the above instructions Or SIM card PIH code will be displayed if your SIM card is PIN protected Enter your SIM PIN code and press OK If the correct code is entered copying will begin as detailed above If the incorrect PIN is entered Incorrect SIM Card PIH is displayed and the display will return to the PIN entry screen If you enter the incorrect PIN a second time including attempts made on other devices SIM FIH Error is displayed and the display will return to the phonebook menu Using the phone Please ensure that you have copied your mobile phone phonebook to the SIM successfully If you do not know your SIM card PIN code or if you lock the SIM please contact your mobile phone SIM
54. pment if it is placed too close It is recommended that you place your BT Synergy 4100 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference Customer Helpline If you are still experiencing difficulties please call the BT Synergy Helpline on 0870 605 8047 or email bt helpdesk suncorptech com f you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Help 13 Possible problems with text messaging Text messages cannot be sent and screen displays Mes2a3 Sendina Foiled The base station power supply or telephone line cord might not be properly connected Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket There might be a fault on the line Check your telephone line is working properly You might have deleted the server number in error See page 55 57 for instructions on how to enter the number Cannot send text Check service centre number is correct including 1470P prefix this is for BT lines If you have another network provider please check the prefix number with them In order to send and receive text messages you must not withhold your number If you normally withhold your number the 1470 prefix presents your number for you Cannot receive text You will not be able
55. r handset 0 0 e ee eee eee 25 Copy to or from a SIM card 26 Access Code 2 2 eee eee eee 28 Change the SIMcode 28 Handset settings Handset ringer volume 29 Handset ringer melody 29 Handset earpiece volume 30 Auto answer 0 ee ee eee 31 Handset name cs sss zs sss szkeres 31 Display language 32 Warning tones 08 32 Base settings Base ringer volume 34 Base ringer melody 34 PIN COG nyasa oS Socndse tna ack eee 35 Dial mode 0 00 eaee 55 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 In this guide Restore default settings 36 Writing tips for standard text entry 50 Default settings 37 Receiving and reading text messages 51 Read edit send texts stored in Date and time settings the OULHOX a ciaaseacavedeonb en 54 SQrthetiMe 22 o40ccana dad ee Penaas 38 Service Centre numbers 55 Set the date 38 Adding or changing Service Setthealarm 39 Centre numbers 56 Silence the alarm 39 Select a Send Service Centre number 57 Message alert beeps 58 BT Calling Features User Areas 0 2 eee eee ee eee 58 Caller Display 0 4 40 Set a user area 59 Call list ezen szzze dng bee ore
56. receive your HEG 2 Press M or W until Set Time is displayed select the OK option The first digit is highlighted 3 Enter the current time in 24 hour format e g for 9 24pm press o0 60 then select the OK option You will hear a confirmation tone 4 Press and hold J to exit and return to standby Set the date displayed then select OK option 2 Set Iate is displayed select OK option The first digit is highlighted 3 Enter the current date dd mm yy e g for 15 February 2006 press GEeDGEDBGO then select OK option You will hear a confirmation tone 4 Press and hold J to exit and return to standby Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Date and time settings 39 Set the alarm You can use your BT Synergy 4100 as an alarm clock Press M or EP until Date amp Time Settings is displayed then select OK option 2 Press f or GP until Set Alarm is displayed Select the On option to set an alarm The first digit is highlighted 3 Enter the time you want the alarm to sound in 24 hour format e g for 07 30am press 0 0 0 0 then select the OK option 4 Press My or W to select an alarm melody then select the OK option Press M or EP to select Grice or Or Daily then Select Once for a one off alarm or i i f select On Daily if you want the select the OK option You will hear a confirmation tone ghar so dine dailyalthe scetiad 6 Press and hold f to exit and return
57. recently received number or name will be shown Select and hold the Del option for 2 seconds Clear Calls List is displayed Select the Del option again to confirm Calls List Deleted is displayed and then the standby screen If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Call Waiting With Call Waiting during a call if another caller is trying to reach you you will hear a soft beep every 5 seconds If you have also subscribed to a Caller Display Service the caller s number or name if stored in the Directory will be shown on the display for 20 seconds after this time the display will return to your first caller s details Instead of the engaged tone the second caller will hear an announcement to hold as you are aware that they are waiting To use Call Waiting To answer the second call without disconnecting from your first caller Press e The first caller will be put on hold ni Press GD again to return to the first caller and then Int press it each time you want to switch between the two callers To disconnect the first call and take the waiting call 1 Press amp Press Z to end the call with the first caller The handset will then ring and continue your conversation with the second caller BT Calling Features 43 IMPORTANT To use Call Wai
58. rging e Has there been a power cut If so place the handset back on the base for 10 seconds and try again If it still does not work disconnect the batteries and mains power for 10 minutes then reconnect and try again e Check that the telephone line is working correctly and that you have a dial tone Try disconnecting the line cord then reconnect it and try again You have a dial tone but the phone will not dial out e You may need to change the dial mode from tone to pulse see page 35 e If you are connected to a switchboard check whether you need to dial an access code Handset does not ring e The ringer volume may be switched off see page 29 e Check that the mains power is correctly connected e Make sure the handset is registered to the base see page 65 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Help 71 No display The batteries may be flat dead or incorrectly inserted Recharge or replace the batteries Y icon flashes Is the handset registered correctly to the base see page 65 Check that the mains power is correctly connected Check that the handset is within range of the base icon flashes The batteries are low place the handset on the base charger to recharge a icon not scrolling Try cleaning the charging contacts Check that the mains power is correctly connected You hear the busy tone when you press KS Make sure the handset is in range of the base Another handset registered to your
59. ry you used last is displayed If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 24 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Using the phone 2 Use My or W to scroll and find the entry you want to edit or search alphabetically If you decide not to delete select the Save option 3 Select Opt then use or to display Delete play Entra and select OK To search alphabetically Press the relevant keypad button 4 Delete Entry and the entry details are displayed e g for TOM press then scroll saafi Sick pad etn T Select Del to delete Entry deleted is displayed Copy an entry to another handset When you have more than one handset registered to your BT Synergy 4100 base you can use this feature to copy entries between handsets 1 Select the Cf option The phonebook entry you used last is displayed 2 Use AM or W to scroll to the entry you want to copy or search alphabetically 3 Select Opt then use ff or W to display Cory Entry and select OK 4 Using the keypad enter the number of the handset you want to copy to and select OK The display shows Flease Hait then Corsina to Handset 1 where X is the selected handset 5 At the receiving handset the display shows Cars Entra select OK to confirm If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com S
60. ss amp to redial If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Copy a number from the redial list to the phonebook Press 8 The last number called is displayed Use M or W to scroll to the number you want then select the Copy option Eriter Hame is displayed Enter a name using the keypad as shown on page 21 then select the OK option Enter Humber is displayed Edit the number if you need to then select the OK option to confirm The ringer melody options are displayed Use M or W to scroll through the options When you hear the melody you want select the awe option to confirm Display shows Entra Saved Press and hold F to exit and return to standby Delete a redial number Press The last number called is displayed Use Qa or W to scroll to the number you want then select the Del option Delete Entr is displayed Select the Del option to confirm Entr Deleted is displayed Press and hold J to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 o Using the phone 19 Press Zz to delete any unwanted digits and then enter new ones using the keypad You will not be able to copy a number to the phonebook if the phonebook is already full If you try to the display will show Directory Full You will need to delete a n
61. t a number from the phonebook or Calls oneste nothe keypad list and select OK Select OK again to confirm Press M or W to select the send mode and select OK The message will be sent Dial Humber to ring the number Select OK The number is displayed select OK again to confirm Save number Save number to save number to the phonebook Fhe numberisialteadyetoredin the phonebook this option will not Select OK Enter a name for the entry and select OK bedisplay d The number is displayed select OK Press Gao Lv Treat hemin is Re to select a ringer melody and select OK Entry Saved is delete digits and enter new ones displayed using the keypad Delete All to delete all messages in the Inbox Select OK Delete All messages 7 is displayed Select Del to delete or Save to cancel deletion 6 Press and hold J to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 54 Text messaging For more information on personal user boxes sub addresses see page 58 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Read edit send or delete texts stored in the Outbox Press ff or W THT Henu is displayed Select the OK option Press My or W until Gutbox is displayed Select the OK option If you have set up personal user areas press ff or GH to highlight the user area you want and select the OK optio
62. t open the handset except to replace the handset batteries or the base This could expose you to high voltages or other risks Contact the Helpline on 0870 605 8047 for all repairs If the keylock is switched on it is NOT possible to make calls including to the emergency numbers 999 112 Radio signal transmitted between the handset and base may cause interference to hearing aids It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency intensive care medical equipment It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product Your product may interfere with other electrical equipment e g TV and radio sets clock alarms and computers if placed too close Synergy 4100 Issue 5 Edition 1 18 01 07 7993 General information 77 It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Cleaning Clean the handset and base or charger with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental Do not expose to direct sunlight The handset may become warm when the batteries are b
63. ting you must first subscribe to the service from your network provider A quarterly fee is payable For more information on BT Calling Features call BT free on 0800 800 150 The Call Waiting beep is not audible to the person you are speaking to If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 44 BT Calling Features Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Voice Mail Message Waiting If you are connected to a compatible switchboard PBX and you have new voice messages waiting the JQ symbol will flash in the display to alert you You can see the date and time the call was received and the number for your voice mail server provider when you view the Calls list see page 40 While viewing the number in the Calls list press to dial the server number and then follow the instructions given to access your messages If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Svnerav 4100 Issue 5 Edition 1 18 01 07 7993 Text messaging Welcome to the BT text messaging Service on your BT Synergy 4100 Your BT Synergy 4100 can send and receive text messages from participating mobile networks and compatible landline telephones in the UK The fixed line text service is provided under BT s terms and conditions for telephone service These can be found by visiting the BT com website at
64. tion tone Press and hold J to exit and return to standby Warning tones Your BT Synergy 4100 allows you to set beeps warning tones to alert you to various situations You can set a confirmation beep to sound each time a keypad button is pressed and you can set a warning beep If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Handset settings 33 to sound when the batteries are low or when your handset goes out of range Press ff or UP until Handset Settinss is displayed then select OK option Press My or UP until Harrinz Tones is displayed then select OK option Press ff or W to select either Key Tones Low Battery Tone or Gut Of Ronse Tone With the warning tone you want displayed select either s X the n or tt option and you will hear a confirmation iF yu swith the handset key tones tone off you will not hear any N confirmation tones when Press and hold f to exit and return to standby altering settings If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Svnerav 4100 Issue 5 Edition 1 18 01 07 7993 Base settings Base ringer volume The base has 6 ringer volume settings Off or 1 to 5 The default setting is 5 1 Press My or EP until Base Settinas is displayed then select the OK option
65. to activate prefix dialling Code is displayed Enter the prefix you require e g 9 and select OK You will hear a confirmation beep and the display will return to the phonebook menu Or select Off to deactivate prefix dialling The display will return to the phonebook menu Change the SIM Code 1 Select Ef option The phonebook entry you used last is displayed 2 Select Opt then use Qy or EP to display SIM Code and select OK 3 Use AM or W to select either Country Code National Code or International Code and select OK 4 Using the keypad enter the dialling code and select Save You hear a confirmation beep 5 Press and hold J to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Svnerav 4100 Issue 5 Edition 1 18 01 07 7993 Handset settings Handset ringer volume The handset has 6 ringer volume settings Off and 1 5 where 1 low and 5 high The default setting is 5 then select the OK option 2 Handset Ringer Volume is displayed select OK option You will hear a sample ring for all settings except Off 3 Press ff or EP to display either External Volume or Internal Volume then select the OK option 4 The current setting is highlighted Press ff or W to highlight the volume you require 5 Select the OK option and you will hear a confirmation tone 6 Press and hold J to exit and return to sta
66. to receive text messages until you have first sent a message The first message sent registers you with the text service More than one text messaging product is plugged into the line Remove other products Check service centre number is correct Ensure you have subscribed to a Caller Display service and that it is active You can check this by noting if your phone displays your caller s number when you receive an incoming call If you are using personal user areas please ensure you have given people your user area number and that they are entering it to the end of your telephone number when sending you a text message 2xperience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 74 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Help Text has previously been sent and received but you are now only receiving voice spoken text messages from number 0845 6021111 e This may be due to your line being de registered at the text service centre All you need to do is text RESET and send it to 00000 You will receive a confirmation message back This assumes that your Caller Display service is active and working on your line Messages sent to 00000 are free Further help and advice for text queries on BT lines e BT Residential customers call 151 choose option 2 when prompted by the Fault Management Service select option 2 enter your phone number on the handset and wait to speak to
67. to standby Silence the alarm Press the STOP option button If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Svnerav 4100 Issue 5 Edition 1 18 01 07 7993 BT Calling Features To ensure that the caller s name is displayed make sure you have stored the full number including the dialling code in the phonebook IMPORTANT To use Caller Display you must first subscribe to the service from your network provider A quarterly fee may be payable For more information on BT Calling Features call BT free on 0800 800 150 It may take a couple of seconds for the display to show the telephone number or name for an incoming call The display will initially display External Call followed by the number Your BT Synergy 4100 can display numbers up to 20 digits and names up to 13 characters If a caller has withheld their number Hithheld will be displayed Caller Display If you have subscribed to a Caller Display Service you will be able to see your caller s number on your handset display provided it is not withheld prior to answering the call If your caller s name and number are stored in the phonebook and a name number match is found you will see the caller s name on the display instead Calls list The Calls list holds up to 50 telephone numbers includes Received and Missed Calls and they are stored in the order they were receive
68. umber in the phonebook first see page 23 The copy option will not be presented if the redial number already appears in the phonebook If you decide not to delete select Save option r email bt helpdesk suncorptech com 20 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Using the phone Delete all redial numbers 1 Press The last number called is displayed 2 Press and hold the Del option for 3 seconds Clear Dialled Calls is displayed 3 Select the Del option to confirm Redial List Deleted is displayed Keypad lock If you press any button while the You can lock the keypad so that it cannot be used keypad lock is on the display will accidentally while carrying it around show Fress Unlock then 3 for 3 seconds and then return to To lock the k d standby Qoc xeypaa 1 Press LZ then press 3 The display shows the IF IMPORTANT symbol If the keypad is locked you will NOT be able to dial the emergency To unlock the keypad numbers 999 and 112 1 Select the UNLOCK option then press The display will return to standby Paging You can alert a handset user that they are wanted or locate a missing handset If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Press 60 on the base The paged handset s rings Press 60 to stop the paging ring Or Press any butt
69. website http www suncorptech com bt If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 80 General information Connecting to a switchboard This product is intended for use within the UK for connection to the public telephone network and compatible switchboards which support tone and pulse dialling and timed break recall If in doubt please consult your service provider Inserting a pause With some switchboards after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line so you will need to enter a pause in the dialling sequence Press amp p to insert a pause P before entering the telephone number You may also need to enter a pause when storing international numbers or charge card numbers Recall You may need to use the recall function if you are connected to a switchboard PBX Private Branch Exchange contact your PBX supplier for further information The recall function is set to timed break recall and is also used for BT Calling Feature If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Synergy 4100 Issue 5
70. will show Error r email bt helpdesk suncorptech com 22 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Using the phone Entering numbers Make sure you enter the full telephone number including the dialling code if you subscribe to a Caller Display service and want the name of your caller displayed instead of the number To enter a pause in a phonebook number press and a P will be displayed For more information on pauses see page 80 The ringer melody option means that when you receive a call from a number stored in your phonebook the ringtone you choose will be played To assign a ringtone to a specific caller you must subscribe to a Caller Display Service from your network provider For more information see page 40 To search alphabetically Press the relevant keypad button e g for TOM press O then scroll through the entries under T 3 Select OK option to confirm The ringer melody options are displayed Use ff or to scroll through and hear a sample of each melody When you hear the melody you want press Save to confirm Display shows Entr Saved Press and hold J to exit and return to standby View check details for an entry Select the A option The phonebook entry you used last is displayed Use My or W to scroll and find the entry you want or search alphabetically Select Opt then press ff or EP to display Shaw Tetoils and select OK All the d
71. xt messaging Or To view the details for another message press M or J to scroll and highlight the message you want and then select the OK option For each message you will see e The sender s name if the sender s details are stored in your phonebook and a name number match is found otherwise you will see the sender s number e The date and time the message was sent e The full message Use M or W to move through the message Select Back to return to the message list 5 When viewing a message Select Del to delete the displayed message Delete Message is displayed Select Del to delete or Save to cancel deletion Or Select Opt then use ff or W to scroll and select any of the following options ReFls to write and send a reply If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Text messaging 53 Select OK Enter your message using the keypad then select Opt Seri is displayed select OK The sender s number will be displayed Select OK again to confirm Forward to forward the message to another number Select OK The message is displayed Select Opt Serg to is displayed select OK If you want to edit the message Either enter the number you want to send to using the before forwarding use Clear to k d lect berf th h book Call delete characters and enter new eypad or selec
72. ynergy 4100 Issue 5 Edition 1 18 01 07 7993 6 If you Using the phone The display then shows Corsira From Handset 5 When copying is complete the new entry will be displayed in the phonebook list At the original handset a beep will confirm the entry has been copied Press and hold JD to exit and return to standby Copy the entire phonebook to another handset When you have more than one handset registered to your BT Synergy 4100 base you can use this feature to copy the entire phonebook from one handset to another This will save you having to copy each entry over manually Select the Ef option The phonebook entry you used last is displayed Use My or W to scroll to the entry you want to copy or search alphabetically Select Opt then use ff or EP to display Cory Phonebook and select OK Using the keypad enter the number of the handset you want to copy to and select OK The display shows Flease Hait then Corsaira to Handset where X is the selected handset 1 experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 25 26 Synergy 4100 Issue 5 Edition 1 18 01 07 7993 Using the phone Problems copying numbers If you try to copy a phonebook entry to another handset and the other handset is switched off out of range or the number of the handset you have entered is unavailable you will hear the error t

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