BT 3200 SMS Telephone User Manual
Contents
1. Use the DOWN button to scroll to Diallina Mode and press the button Use the UP or DOWN button to select either Tore or Fulse i A Redia Calis enu E lt Er Redia Calis enu z gt f Y lt a gt Calis Press the button You will hear a confirmation beep See Press and hold the X button to return to standby amp Y 41 9 m z m D gt z z zZ e 5 5 a fe z z o Ke lt a fo U zZ q o uu z uu o 42 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 To automatically insert an access code followed by a pause 2 Redia A Vol Calls 2 Redia A Vol Calls 2 Redias A Vol Calls Z With some switchboards it may be necessary to insert a pause after entering the switchboard access code e g 9 11 etc to enable you to get an outside line If you use your Synergy 3200 SMS with two separate switchboards you can set two separate access codes Then you can simply select which switchboard you are using your phone with This feature can also automatically insert a pause between the access code and the phone number stored in the Phonebook You can then select which switchboard you want your Synergy 3200 SMS to work with Press the button to enter the menu Use the DOWN button to scroll to Setur Press the button Use the DOWN button to scroll to FABER Setur Pres2. and enter a pause when storing numbers in the directory Menu button Lets you open the menu and confirm menu selections SMS button Press to enter the SMS menu or if you have new SMS messages press this button to access messages directly Conf button Lets you select FasTxT predictive text Also enables you to hold a 3 way conversation Recall Int button Lets you make internal calls Also used when connected to a switchboard PBX and with some BT Select Services Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Page button Lets you page the handset Base Also used to register handsets Power In use light ON Standby Flashes In registration mode Flashes During a call Flashes When the phone rings Flashes To indicate new SMS Charging light ON Handset charging Synergy 3200 SMS Digital Clarity messages Explanation of the display icons Standby display Battery level mm S YHERGY Signal indicator New Calls Messages Date Time L h Battery exhausted W Battery weak Ht Battery half full EE Battery full C Handset off hook ERT External call INT Internal call HANDSET New number in Calls list O Keypad locked Y Signal strength Signal strength icon is permanently displayed when the handset is registered to the base Flashes when handset is not registered to any base Flashes when you have new SMS mes
3. m 4 z 9 n 4 oe Press the button to enter the menu ted display x Use the DOWN button to scroll to lt a Use the UP or DOWN button 2 Setur and press the button to select the required volume 2 Press the button to select Colums 1 5 or volume OFF Time Seitirvs The display shows You will hear a sample ring the date setting 2 Press the button to confirm BES Enter the day and month e g 17 June 17 Jun Note we Press the 1 button to confirm and When the phone is ringing you can the display shows the time setting p salted adjust the ring volume by pressing the Enter the time using the 24 hour UP or DOWN button clock e g 4 30pm 16 30 Press the button to confirm Yay 21 v o z H Re lu v W 7 z lt T Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 To set the external or internal ringer melody wes N Redia Vol Calls Z Fe Redia A Vol Calls Z Rediay A Vol Calls WV z There are 5 melodies to choose from and you have the option to choose a different melody for external and internal calls Press the 1 button to enter the menu Use the DOWN to scroll to Handset Meru and press the 1 button Press the DOWN button to scroll to Int Melody or Ext Melods Press the button You will hear the current melody setting and it will be shown on the display Use the UP or DOWN butt
4. misuse fair wear and tear neglect storm damage tampering with the equipment or any attempt at adjustment or repair other than through approved agents e This guarantee does not affect your statutory rights Within the 12 month guarantee period If you experience difficulty using the product prior to returning your product please read the Help section beginning on page 37 or contact the Synergy 3200 Helpline for assistance Helpline 08706 058 047 9am to 5 30pm Monday to Friday In the unlikely event of a defect occurring please follow the Helpline s instructions for replacement or repair Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you contact BT s approved repair agent TecLogic on 01672 564444 or a local qualified repairer Instructions for returning the product If the Helpline is unable to remedy your problem they will ask you to return the product Where possible pack the product in its original packaging Please remember to include all parts including line cords power supply units and the original batteries Please note that we cannot take responsibility for goods damaged in transit Please obtain and keep proof of posting from the Post Office Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Technical inf
5. a and hold the POWER button few seconds after it is complete again Making and receiving calls To make an external call RO Press the TALK button its HN Enter the number you want To end a call D gt Press the TALK button Preparatory dialling Or wu zZz e a5 a wi l i kK m as Ke oO a be Place the handset back on the uss Enter the number to be dialled aces The number is shown in the display If you make a mistake press SS the X button to remove the incorrect digit When you have entered the number correctly press the TALK button to dial the number 14 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 wy Press the DOWN button to When the phone rings the J select the volume required 1 5 display will show External Call and the EXT symbol will flash Handsfree If you have subscribed to a Caller Display Service the Handsfree allows you to talk to your number of the caller and name caller without holding the handset It also if stored in the phonebook will enables other people in the room to listen be displayed to your conversation Press the TALK button to answer RO To use handsfree the call Or To make a call answer a call or If the handset is on the base during a call you can switch to z simply lift it up and speak handsfree mode 4 CD Press the HANDSFREE button Display shows the mC icon to z To adjust the earpiece handsfree
6. beep is not audible to the person you are speaking to The second caller s number and name if already stored in the Phonebook will appear on the handset display Instead of the engaged tone the second caller will hear an announcement to hold on as you are aware that there is a second call To use Call Waiting You can answer the second call without disconnecting your first caller by pressing the R button The first caller is put on hold When you have spoken to your second caller you can return to the first caller by pressing the R button again In this way you can switch back and forth between the two calls without disconnecting either If you want to disconnect the first caller press the TALK button after speaking to the first caller The handset will then ring Press the TALK button again to connect to your second caller The second caller will only be charged for their call from the moment you answer and not while they are waiting for your initial contact Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Using additional handsets and bases Up to 5 handsets can be registered and operated from any one Synergy 3200 SMS base This allows you to make internal calls between two handsets while a third is making an external call At the base To register a handset to the base CON Faas Press and hold the base PAGE IANI Page 2 button for at least 10 seconds until you hear t
7. external caller Press the TALK button to end the call Note When on a three way call the call with the internal handset can only be ended by the handset that set it up To do this press the button N E Redia Calls a Nise Redia Calls 4 N 45 gt Redia A Vol Calls N a bj Vol y Calls yen Y This allows you to make the base or one of the handsets ring before the others when you receive an external call You can select which base or handset will ring and how many rings it can make before the others start to ring Press the 1 button to enter the menu Use the DOWN button to scroll to Setur and press the 1 button Use the DOWN button to scroll to Rina Friorit s and press the button Use the DOWN button to scroll to Def Friorit and press the button Use the DOWN button to display the option you want either Base or the handset number you require eg Handset 3 Press the button The display shows inss followed by a number between i and 3 Use the DOWN button to scroll to the number of rings you require Press the button The ring priority is set 35 gt o z 2 z gt i T gt z o wn m a Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 To switch ring priority setting on off Once the ring priority has been set you can switch it on or off to provide normal ringing we Pre
8. indicate handsfree is active 9 volume D To switch handsfree off press During a call the HANDSFREE button again You can adjust the earpiece Ny To end the call press the TALK button loudspeaker volume There are 5 levels to choose from ia Press the UP or DOWN button until you reach the Redial required level You can redial up to 5 of the last In standby mode numbers called They are stored in the 2 Pressthei button redial list If you have stored a name to go with a number in the phonebook the name will be displayed instead See Name and Number Phonebook page 16 rO Press the DOWN button until MA you reach Handset Hleri 2 Press the button N Press the DOWN button until a you reach Ear Yol 15 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 To redial the last number called To switch secrecy on off D gt Press the TALK button Ry During a call press the X 4 Press the UP button The last button The display will show number is redialled Secrecy on Your caller i cannot hear you Please note that if you press the UP button again it will SS Press the X button again to adjust the earpiece volume resume your call To dial a number from the redial list Name and number Phonebook You can store up to 40 of your most i Press the REDIAL button to frequently used names and numbers in the Phonebook Names can be up to i i 8 characters long and numbers up t
9. switchboard use see page 41 to delete it ei When storing the number press Press the button to confirm and hold the UP button until a Calls The display shows HUMBER F is displayed at the point where you want to enter the pause e Enter the telephone number you want to store You may enter as many pauses as required s Press the button to confirm Display shows Stared You will hear a confirmation beep N To dial a number from the 2 Press the button to continue storing entries in the phonebook Phonebook 2 z 9 x m m ot m v e Z m Or O Press the button aS Press and hold the button to ai W return to the standby screen a Press the DOWN button to reach ats Phonebook 2 Press the button to enter the Phonebook wi Use the UP or DOWN button to J find the entry you want Note Press the 1 button once to insert a space twice to insert the number 1 three times to insert an underscore and four times to insert a hyphen Or The character options available are To search alphabetically press shown in small font at the top of the the relevant keypad number display Please refer to the character e g to find TOM press the 8 map on page 2 of the Using SMS button and scroll through the user guide entries under T 17 wi z e a5 a wi l i Ke uw as la oO a 18 Synergy 3200 SMS user guide 4th Edition 16th Octo
10. talk on off N a Redia A Vol Calls N Z When the handset is on the base or the charging unit you can answer the call without pressing the TALK button The handset is defaulted to auto talk ON Press the 1 button to enter the menu Use the DOWN button to scroll to Handset Meru and press the button Press the DOWN button to scroll to Gute Answer Press the button Use the UP or DOWN button to turn auto answer Gri or OFF Press the 1 button to confirm 23 as gt zZ o 72 m wn m 4 z 9 n v G H Re lu v W 7 z lt T 24 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 To name a handset To set the handset language Res Y Redias A Vol y Calls Ni k Redia ee N Rase ln ki fei 6 Yo The handset name is pre set to S HERG however you can personalise each handset by giving it aname The name can be up to a maximum of 8 characters Press the button to enter the menu Use the DOWN button to scroll to Handset Meri and press the button Press the DOWN button to scroll to Handset Home and press the button Press the X button to delete the name already set Enter the name you want using the keypad Correct any mistakes by pressing the X button then press the button to confirm You will hear a confirmation beep If you wish you can change the language used on the h
11. Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 This equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom BT Synergy 3200 SMS Digital Cordless SMS Telephone Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Please open this page for an at a glance guide to your Synergy 3200 SMS Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 At a glance Handset Liquid Crystal Display Display shows you incoming caller s details the name and number you have dialled and status of the handset Also used to display SMS text messages Secrecy Power button In standby press and hold to switch off your handset During a call press to stop your caller hearing you so you can talk to someone close by Also used as a delete edit and exit button Talk button Use to make receive and end calls Keypad Handsfree button Lets you make and receive calls using the loudspeaker Up Down amp volume buttons Use to adjust the handset earpiece speech volume and handset and base ringer volume Also lets you access and scroll through the directory redial and calls list
12. ace your Synergy 3200 SMS product in the bathroom or other humid areas Connect the power supply to the base Plug the power adaptor into the mains power socket and switch on The green Power In Use light comes on Note The base station must be plugged into the mains power socket at all times Install the batteries 2 x NiMH AAA rechargeable batteries are supplied Install the batteries as shown Slide the battery compartment cover into place the battery cover may be found in the packaging with the batteries 3 Charge the handset batteries for at least 16 hours Before you use your Synergy 3200 SMS for the first time it is important to have the handset batteries fully charged The batteries need to charge continuously for at least 16 hours to reach full charge 2 m z 9 Cc 5 SETTING UP 12 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Place the handset on the base The red charging light will come on The handset comes pre registered to the base station as SYNERGY 1 This is shown on the display The Y icon is also shown on the display and the battery icon Once the handset is fully charged the display shows a full battery symbol BATTERY LEVELS Er os WEAK HALF FULL FULL Battery low warning If the handset battery symbol is empty and flashing and you hear a warning beep every 10 seconds you will need to recharge your h
13. ame as lt this will be displayed Press the shown under Entering Names D button and the number will page 16 be displayed 2 Press the 1 button to confirm ay Press the button to go back The name and number are now to the Calls list stored in the Phonebook To call back a number from the Calls list IMPORTANT Once stored in the Phone book the entry viN Dress the DOWN button to enter will be deleted from the Calls list Vol as the Calls list wa Use the UP or DOWN button to J scroll to the number you want to call When the name and or number Ny is displayed press the TALK button The number will be dialled automatically 29 CALL WAITING 30 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 To delete a number from the Calls list O Press the DOWN button to enter amp the Calls list A Use the UP or DOWN button to Vol Calls scroll to the number you want to delete When the number you want to delete is displayed press the button ws N The display shows Add Entra and Delete Press the UP or DOWN button to select Delete Entru and press the button Redia A Vol Calls wes The number is deleted from the Calls list Call Waiting Providing you have subscribed to your network provider s Call Waiting Service you will hear a soft beep every 5 seconds if an incoming call arrives while you are already on the phone This
14. andset display You can choose from English French German Italian or Spanish Press the button to enter the menu Use the DOWN button to scroll to Handset Mer and press the button Press the DOWN button to scroll to Larisiiase and press the button Use the UP or DOWN button to scroll through the languages Enelish Francais Deutsch Italiano or Espanol Press the 1 button to confirm You will hear a confirmation beep Base settings To adjust the base ringer volume WV Redia Calls enu Y Redia Vol Calls Z Fe Redia A Vol Calls ws Y Secre Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 There are 5 levels to choose from 1 5 or you can turn the ringer off altogether Press the button to enter the menu Use the DOWN button to scroll to Setur and press the button Press the DOWN button to scroll to Ease Volume and press the button You will hear the current setting and it will be shown on the display Use the UP or DOWN button to select the required volume Volume 1 5 or Volume OFF You will hear a sample ring Press the button to confirm Press and hold the X button to return to standby To adjust the base ringer melody Vy A Redia Vol Calis enu ee lt gt Redia Calis enu Y Redia A Vol Calls N A Secre 8 Press the button to enter the menu Use the DOWN bu
15. andset before you can use tt Note The Y symbol on your handset display indicates when you are in range of the base station If the symbol flashes and you hear a warning beep you are out of range and will need to move closer to the base station The handset has a range of 300 metres outdoors and up to 50 metres indoors The stated range of this product is measured in open field conditions Walls ceilings and metal structures will reduce the maximum range Battery performance Under no circumstances should non rechargeable batteries be used Only use the approved batteries type rechargeable Nickel Metal Hydride NiMH Size AAA Capacity 550 mAh 1 2V Using unapproved batteries will invalidate your guarantee and may damage the telephone To keep your batteries in the best condition leave the handset off the base station for a few hours at a time after the initial 16 hour charge Fully discharging the batteries at least once a week will help them last as long as possible However charge capacity of rechargeable batteries will reduce with time as they wear out so reducing talk standby time of the handset Eventually they will need to be replaced New batteries can be obtained from the BT Synergy Helpline on 08706 058 047 After charging your handset for the first time subsequent charging time for the battery is approximately 6 8 hours a day Batteries and handset may be come warm during charging This
16. ars The batteries may be flat or dead The handset may be switched off Recharge or replace the batteries Switch the handset on see page 14 No dial tone The telephone line cord may not be plugged into the phone socket or the base station may not be connected to the power supply Check that the telephone line cord is plugged in and that the base station is connected to the mains power and is switched on You cannot link up with the base station The base station may not be connected to the power supply Is the display flashing Y You are out of range of the base The batteries could be low or flat Your handset could be registered to the wrong base Check that the mains power cable is connected at the base and switched on Move closer to the base station Charge the handset batteries or replace them if necessary If using more than one base station check that you are connected to the correct base See page 26 No ring on the handset The ringer volume may be switched off Base station may not be properly connected To adjust the ringer volume on the handset See page 21 Check that the base station is plugged into the phone socket and that the base station is plugged into the mains power and switched on Buzzing noise on my radio TV computer or hearing aid Sometimes your Synergy 3200 SMS can interfere with other electrical equipment if it is placed too close I
17. at you are close to the base Press the button to confirm The handset is registered Note Your 4 digit PIN number is BBG unless you have already allocated a new PIN number as explained on page 26 To de register a handset from the base s s Press the button to enter the menu Press the DOWN button to scroll to Setur and press the Y button Press the DOWN button to scroll to Femowe HS and press the button The display will show FIH Enter your 4 digit PIN original setting 5606 Press the button Press the UP or DOWN button to scroll to select the handset you want to de register CHamdset 1 33 Press the button Display shows Canfirm Press the button You will hear a confirmation beep Once deregistered the handset will display Hot Suk Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Try to register again by using a different base number Ensure that you are close to the base To register a handset to a different make of base station The base must be GAP 2 Press the button to confirm compatible The handset is registered To put the base in registration mode see the base station user Note guide Your 4 digit PIN number is ABEE At the handset unless you have already allocated a ye Press the button to enter the new PIN number as explained on Ce menu page 26 Redia Press the UP or DOWN button as to scroll to Fesistr
18. ation and o press the button To see the base station identity The display will show BASE i 4 number The numbers that are flashing indicate the other bases that the handset is registered to This is the individual code number of the base Enter the base number 1 4 gt is z e z gt ae gt z o a m 4 wn ar AU er that you want to register the D e Bee ere handset to os l aet Press the DOWN button to C Press the button MA scroll to Setur and press the pe Enter your 4 digit PIN original 2 button ys Setting 4686 and press the wi Press the DOWN button to oe button ha scroll to Ease Id The display will show Base search is Z 3s 4 andthe Y symbol will flash as the handset tries to locate the base When the sx Press and hold the X button to handset locates the base the return to standby handset will be automatically selected and shown on the display Press the button The identity number is displayed OY If the handset does not locate the base the handset will return to the previous menu 33 Nn lu wn l z lt q ae l lt e E lt 34 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Internal calls If you have more than one handset registered to the base you can make internal calls between handsets To make an internal call to another handset Press and hold the INT button until Inte
19. ber 02 4678 Press the TALK button to dial the number or name displayed The number is dialled automatically Note You can scroll in either direction to search through the list To edit Phonebook names and numbers enw Vy E Rediay A Vol Calls N Press the 1 button Press the DOWN button to reach Ed Fhonebook Press to enter the Phonebook Press the DOWN button to reach Edit Entry Press the button Display shows Edit Entr and the list of stored names and numbers Press the UP or DOWN button to scroll to the entry you want to change Press the button The name will be displayed Use the X button to delete unwanted letters You can enter new letter as shown in Entering names on page 16 Press the button to store the new name You will hear a confirmation beep Ere amp yenu K Se SS The number will be displayed Edit the entry using the X button to delete and by entering new numbers Press the button to store the new number You will hear a confirmation beep Press and hold the X button to return to standby Note You can also edit an entry using the UP or DOWN buttons To delete a Phonebook name and number yen z gt N Calls Vy a Redia Calls ene Y Press the button Press the DOWN button to reach Ed Fhonebook Press to enter the Phonebook Press the DOWN button to reach Delete Ent
20. e of purchase Serial number For guarantee purposes proof of purchase is required so please keep your receipt Enter your Base station PIN here CI T See page 26 for more information pzd e g cC g fe z z H 1S ral 4 Z 10 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Safety information General Only use the power supply included with the product Using an unauthorised power supply will invalidate your guarantee and may damage the telephone The item code for the mains power supply is 872260 Do not open the handset or base station This could expose you to high voltages or other risks Contact the Synergy Helpline 08706 058 047 for all repairs Radio signals transmitted between the handset and base may cause interference to hearing aids It is recommended that advice from a qualified medical expert be sought before using this product in the vicinity of emergency intensive care medical equipment It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product Your product may interfere with other electrical equipment e g TV and radio sets clock alarms and computers if placed too close It is recommended that you place your product at least one metre away from such appliances to minimise any risk of intereference Never dispose of batteries in a fire There is a serio
21. ed by The Art amp Design Partnership Limited Printed in China Synergy 3200 SMS Issue 1 10 02 4
22. ess the button Use the UP or DOWN button to select either 07 or Grn Press the button to confirm You will hear a confirmation beep If you have chosen On the display will show Monitor mode until you switch it off To use the room monitor o D Enter the handset number of the handset you want to monitor i e the handset you have left in the room to be monitored Press and hold the INT button To exit monitor mode press the TALK button Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Handset settings Time and date To adjust the handset ringer volume Providing you have subscribed to your network s Caller Display service the date and time is set automatically when There are 5 levels to choose your Synergy 3200 SMS receives its first from 1 5 or you can turn the call When new handsets are registered ringer off altogether to the base they will also receive the Press the button to enter the current date and time menu If the base station power is cut the date eda Use the DOWN t llt and time is saved on the handset v i j ae 9 _ Loe ats Handset Meru and press the D button 4 Press the DOWN button to as scroll to Firs Yol and press To set the time and date the button You will hear the current setting and it will be shown on the RY i amp lt gt The date and time can also be adjusted manually as gt zZ o 72 m wn
23. g beeps Auto answer Dialling mode Tone Pause after picking up line dial out code Phonebook Redial list Calls list 3 seconds Empty Empty Empty 27 w gt 2 m wn m z 9 n gt q l a n m Ww l l q 8 28 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Caller Display and Call Waiting Important To use Caller Display and Call Waiting you must first subscribe to the service from your network provider A quarterly fee is payable For more information on BT s Select Services call BT free on 0800 800 150 Caller Display If you subscribe to a Caller Display service you can see who is calling you on your handset display as well as the time and date of their call If you have stored a name to go with the number in your handset phonebook the name will be displayed as well Please ensure that you have stored the full telephone number including the area code otherwise the name will not match the number stored in the phonebook Whether you take a call or not the caller s details are stored in the Calls list You can display scroll through and dial numbers on the list and copy them into the phonebook Caller information not available With some incoming calls the telephone number of the caller is not available and cannot therefore be displayed In this case your Synergy 3200 SMS provides you with some explanatory informati
24. gister Dialling mode Display icons Earpiece volume End a call Guarantee Handset settings default reset keypad beeps on off keypad lock on off language setting name handset on off ring priority ringer melody ringer volume 29 29 30 29 29 14 30 iL 2m 29 18 32 41 15 14 40 2 23 22 24 24 14 35 22 ZL 43 INDEX 44 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Handsfree Help Helpline Internal calls Keypad beeps on off Keypad lock on off Language Location of product Make a call Melody ringer Menu structure Monitor mode Name a handset On off auto talk baby call handset keypad beeps keypad lock room monitor secrecy Pause insert Paging handsets Phonebook delete dial edit enter pause store PIN base Power supply Preparatory dialling 15 37 13 34 23 22 24 11 14 22 4 6 20 24 Recall Receive a call Redial Register handset to the base REN Ringer Equivalence Number Reset handset base Returning your Synergy 3200 Ring priority Ringer melody base handset Ringer volume base handset Room monitor Safety information Secrecy Select services Setting up SMS see separate Using SMS user guide Storing a number Switchboard access code Switchboard compatibility Technical information Telephone line cord Three way conversation Time set Transfer calls Unpacking Volume base ringer ear
25. he validation tone two beeps then release the button 7 o At the handset g 2 Press the button to enter the z menu Z Co wy Press the UP or DOWN button g Each handset can be registered on up XJ to scroll to Resistration and a to 4 bases PD press the button Each additional handset you purchase The display will show Base 1 4 must be registered with the base There will be a tick to indicate Your handset supplied is pre registered the other bases that the handset as Synergy 1 to its base Base 1 is already registered to Enter the base number 1 4 Note that you want to register the handset to Remember to charge the batteries of Si _ new handsets for at least 16 hours a Enter your 4 digit PIN original before use gt setting 0000 and press the If the display shows Hot Sub and button the Y symbol is flashing your handset The display will show is not yet registered with the base Bose search is Z 3s 4 and the Y symbol will flash as the handset tries to locate the base 31 Nn lu wn l z lt q ae l lt e E lt 32 enu 4 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 When the handset locates the base the handset will be automatically selected and shown on the display If the handset does not locate the base the handset will return to the previous menu Try to register again by using a different base number Ensure th
26. is normal Under ideal condition the handset batteries should give about 14 hours talk time or 350 hours standby on a single charge This does not mean you can unplug the base station or leave it for this length of time without charge Please note however that new NIMH batteries do not reach full capacity until they have been in normal use for several days Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 4 Connect the telephone line cord QO Attach the belt clip optional to the base station Fit the belt clip onto the back of the handset if required Note It is recommended that you do not connect the telephone line cord to the phone socket until your handset is fully charged This will prevent the risk of Ifyou have any difficulties setting up the batteries discharging during a your Synergy 3200 SMS please call the conversation which could cause you to Helpline on 08706 058 047 lose a call Customer Helpline dN ONILLAS Your Synergy 3200 SMS is now ready Connect the telephone line cord for use 13 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Using the telephone To switch the handset on and off Call timer Your handset will automatically time the eS Press and hold the POWER duration of all external calls button to switch the handset off ihe handset display shows thecal To switch the handset on press duration both during your call and for
27. lody 5 Ext Melody Melody 1 Melody 2 Melody 3 Melody 4 Melody 5 Auto Answer rer on Handset Name Language English Francais Deutsch Italiano Espanol Setup Time setting DD MM HH MM Base Volume Volume off Volume 1 Volume 2 Volume 3 Volume 4 Volume 5 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Menu Structure Base Melody Melody 1 Melody 2 Melody 3 Melody 4 Melody 5 Base Id Select Base Automatic Base 1 Base 2 Base 3 Base 4 Remove HS PIN Code PIN Code Ring Priority Off On Def Priority Dialling Mode r Pulse Mode Tone Mode Recall Recall 1 Recall 2 PABX Setup PABX Code 1 PIN Code PABX Code 2 PIN Code Pause Setup 3 Seconds 5 Seconds Default PIN Code Confirm Registration Base 1 PIN Code Search 1 4 Base 2 Base 3 Base 4 Important Ifyou make a mistake you can return to the previ
28. nd switched on and that the telephone is plugged into the telephone wall socket Check your telephone line is working properly Call the Synergy SMS Helpline for assistance on 0906 302 0069 calls are charged at 50p per minute open from 9am to 5 30pm Mon Fri Delete unwanted text messages see your Using SMS guide Remove other products If you are still experiencing difficulty call the Synergy Helpline on 08706 058 047 39 z o ke lt a fe U zZ q oe uu z uu o 40 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 General information Guarantee Your Synergy 3200 SMS is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the Synergy 3200 SMS or any component thereof other than the batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished product The conditions of this guarantee are e The guarantee shall only apply to defects that occur within the 12 month guarantee period e Proof of purchase is provided e The equipment is returned to BT or its agent as instructed e This guarantee does not cover the batteries and any faults or defects caused by accidents
29. ned for ease of use and made to the high standards set by BT Please read the instructions carefully before use and keep this user guide for future reference DECT By purchasing the Synergy 3200 SMS you now own a product which combines the advantages of cordless operation with the performance of a high quality corded telephone It complies with the Digitally Enhanced Cordless Telecommunications DECT standard and offers unparalleled quality and features You can use up to 5 handsets with your Synergy 3200 base station without the need for additional wiring This user guide applies to both single and multiple handset systems The internal call functions described in this guide apply only to Synergy 3200 base stations with more than one handset connected Important If you wear a hearing aid please note that the Synergy 3200 works by sending radio signals between the base station and the handset These signals may interfere with some hearing aids causing a humming noise Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Unpacking your Synergy 3200 SMS If anything is missing please contact your place of purchase immediately One Synergy 3200 SMS base station One Synergy 3200 SMS handset 2 x NiMH AAA re chargeable batteries One power supply for base station One telephone line cord One belt clip For your records Date of purchase Plac
30. nter your chosen telephone number Press the 1 button to confirm You will hear a confirmation beep Ss Press and hold the button to return to standby See 19 2 z 9 m m et m v e Z m Ww z e a5 a rr l m He m z5 H 1S a Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 To switch baby call on Ni g Redia A Vol AA Calls Res N Redia y Calls Ress N enu Ca 20 Press the 1 button Press the DOWN button to reach abacall Press the 1 button Press the DOWN button to scroll to Gr Press the button to confirm You will hear a confirmation beep If you have switched Baby call on the display will show Babracall until you switch it off To switch baby call off a a N Daan 2 asr N Press the button Your handset will take you straight to Eakvseall in the menu Press the button Press the UP button to scroll to OFF Press the button You will hear a confirmation beep Room monitor mode If you have at least two handsets registered to your Synergy 3200 SMS base station you can leave one handset in a room and monitor the noise in the room by making an internal call to the handset This could be used for example in a child s bedroom To switch the room monitor on or off Press the button Press the DOWN button to reach Monitor mode Pr
31. o wa Continue pressing the UP button 20 digits to view the next number The most recently dialled numbers are shown first Ny Press the TALK button when the number or name you want a Press the amp button to call is displayed The number a a Press the DOWN button to is dialled automatically 9 reachEd Phonebadk Calls iJa PLP PES LILIN enu D Press the button Secrecy o Press the button to select Add Entra The display shows MANE as enter the redial list uu z e I a uu uu uu E 5 To store a name and number in Z a the Phonebook When on a call you can talk to someone in the same room without your caller hearing aor Enter the name using the letters on the keypad Names can be no longer than 8 characters Entering names aor Use the keypad letters to enter names e g if you wish to store the name TOM 16 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 g S To enter the letter T press the 8 button once number To enter a pause in a stored To enter O press the 6 button three times and wait for the cursor to move across e aS You may want to enter a pause when storing international numbers charge card numbers amp To enter M press the 6 button Oj or if you connect your once telephone to a switchboard ay If you enter a character or digit For more information on incorrectly press the X button
32. on about the type of call received This will be one of the following UMNAYVAILA The number is unavailable WITHHELD The caller has withheld their number RIMGBACE Ringback call OPERATOR The call has been made via the operator FRYPHONE The caller is ringing from a payphone INTERHAT International call Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Calls list To store a number from the Calls list into the Phonebook The Calls list contains the telephone numbers of your last 20 callers 4 Press the DOWN button to enter Vol a the Calls list wf Use the UP or DOWN button to New calls in the Calls list are indicated by the flashing l 7 symbol If a call is received when the Calls list is X scroll to the number full then the oldest entry will be deleted automatically When the number you want ys to store is displayed press the To enter the Calls list button The display shows Add Entra wa Press the DOWN button to enter and Delete y the Calls list The l symbol is a Press the UP or DOWN button displayed amp to select ddd Entra ssa Use the UP or DOWN button to ye Press the button The number a Vol P x gt J scroll backwards and forwards is entered into the phonebook through the Calls list The display shows Add Hame z If the name of your caller has ma If required use the keypad cf BES i 5 been stored in the phonebook buttons to enter the n
33. on to select the required melody You will hear a sample melody Press the button to confirm the new melody You will hear a confirmation tone You can now either select a different melody or press and hold the X button to return to standby To switch the keypad lock on Vy e Locking the keypad prevents numbers from being dialled accidentally while carrying the handset around Press the button to enter the menu Use the DOWN button to scroll to Kesrad Lock and press the button Press the DOWN button to select Gr Press the 1 button to confirm To switch the keypad lock off Redia A Vol y Calis weu Press the 1 button to enter the menu Press the button Press the UP button to select OFF Press the 1 button to confirm Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 To switch the keypad and warning beeps on and off Press the button to enter the menu Use the DOWN button to scroll to Handset Meru and press the button Display will show Harnins Tones press the button Use the UP or DOWN button to select the tones you want ed Press Low Fatter or fut of Ranas Press the button to confirm Use the UP or DOWN button to select either Or or OFF Press the button You will hear a confirmation beep Important Press and hold the X button at any time to exit the menu and return to the standby screen To switch auto
34. ormation How many telephones can you have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any other telephone line Your Synergy 3200 SMS has a REN of 1 A total REN of 4 is allowed if the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Only use approved power supply item code 872260 Only use approved AAA NiMH rechargeable batteries Switchboard compatibility This product is intended for use within the UK for connection to the public telephone network and compatible switchboards which support tone dialling and timed break recall If in doubt please consult your service provider Switchboard external line access code You may need to enter an access code e g 9 in order to get an outside line So that the switchboard has time to pick up an outside line you may also need to add a Pause after the access code Recall To use the recall button Cry This is used when connected to certain switchboards and for some BT Select Services or those services available via your network provider To set the dialling mode Your Synergy 3200 SMS is set to tone dialling If required you can switch to pulse dialling Press the button to enter the menu Use the DOWN button to scroll to Setur and press the button
35. ou have no unread messages you can press the SMS button as a short cut to the SMS functionality Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Menu Structure SMS New Message Message Send To Inbox MSG I N Message View Delete Transfer Outbox MSG I N Message View Send To Phonebook Edit Message Delete Delete All Confirm Settings Send 09110235029 Receive 0161274599 Terminal nr 9 Phonebook Ed Phonebook Add Entry Name Number Edit Entry Delete Entry Keypad Lock Off On Babycall Off On Number Monitor Mode Off On Handset Menu Warning Tones Key Press Low Battery Out of Range Ring Volume Volume off Volume 1 Volume 2 Volume 3 Volume 4 Volume 5 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Menu Structure Ear Volume Volume off Volume 1 Volume 2 Volume 3 Volume 4 Volume 5 Int Melody Melody 1 Melody 2 Melody 3 Melody 4 Me
36. ous menu heading by pressing the X button If you press and hold the X button at any time you will return to the idle screen After 30 seconds if no buttons are pressed the handset will automatically return to the idle screen Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 In this guide Note For instructions on SMS text messaging please see the separate Using SMS user guide At a glance Base settings 25 Handset 1 Base station 2 Caller Display and Display icons 2 Call Waiting 28 Quick Guide 3 Caller Display 28 Menu structure 4 Calls list 29 Call Waiting 50 Introduction 8 Unpacking your Using additional handsets Synergy 3200 SMS 9 and bases 31 For your records 9 Internal calls 34 Safety information 10 Transferring calls 34 Setting up 11 Help 57 MEN teslocauon l1 General information 40 t 4 Using the telephone 14 pHa 0 Maki d a 1 14 Technical information 41 a Ee ected ae 14 Switchboard compatibility 41 cepa Switchboard external line Handsfree 135 d 41 Redial 15 access code Recall 41 Secrecy 16 Name and number Index 43 Phonebook 16 Paging handsets 19 N Baby call 19 ote Room monitor mode 20 In this user guide we ve included helpful tips and useful notes They Handset settings 21 are shown in a white box like this z H 1S ral fe oa Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Introduction Your Synergy 3200 SMS has been desig
37. piece handset ringer handsfree speaker 41 15 15 31 41 2 40 35 25 22 29 Za 20 10 16 28 11 16 41 41 41 13 35 Za 34 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 R amp TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC Declaration of Conformance Hereby Suncorp Technologies declares that this Synergy 3200 SMS is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC The Declaration of Conformance for the Synergy 3200 SMS is published on the web site http www suncorptech com bt Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 eth Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications ple s respective standard conditions of contract Nothing in this publication forms any part of any contract Touchtone is a registered trade mark of British Telecommunications plc in the UK British Telecommunications ple 2002 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Design
38. rnal Call is displayed Enter the number of the handset you wish to call 1 5 The handset will be called To end the call press the TALK button Transferring calls You can transfer an external call to another handset registered to the base To transfer an external call between handsets hry During an external call Press and hold the INT button until Interrial Call is displayed Enter the number of the handset that you want to transfer the call to 1 5 Your caller will be put on hold When the internal handset is answered if you want to you can talk to the handset user first press the TALK button The call will be transferred If the call to the second handset is not answered you can speak to your caller again by pressing and holding the INT button Three way conversation Handset ring priority Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 You can talk to one external caller and another internal caller at the same time on your handset During a call with an external caller Press and hold the INT button Your caller is put on hold and you hear a tone Enter the number of the handset you want to transfer the call to When the internal handset is answered press and hold the button for about 3 seconds You can now start your three way conversation If the internal handset user does not answer your call press and hold the INT button to return to your
39. ry Press the button Display shows Tlelete Entr and the list of stored names and numbers Press the UP or DOWN button to scroll to the entry you want to delete When you have found the name to delete press the button Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 The number will be displayed along with Delete Entra 2 Press the button Display shows Deleted and you hear a confirmation beep ey Press and hold the button to return to standby Paging handsets You can alert handset users that they are wanted or locate a missing handset Paging calls cannot be answered by a handset To page a handset from the base Press the PAGE button on the base The handset s will ring To end paging press the PAGE button again Or Press any button on the handset lit The display will show Fuasirs Baby call The baby call feature allows you to enter a chosen telephone number which can then be used as an emergency quick dial number When baby call is switched on you can press any button on the handset except the button and your baby call telephone number will be automatically dialled This could be used for example by a baby sitter To set your baby call telephone number 2 Press the button wy Press the DOWN button to reach DA Baobucall oe Press the button s Press the DOWN button to y scroll to Humber Press the 1 button E
40. s the button Use the DOWN button to scroll to Fabs i Press the button Display shows FIH Code Redia y Calis N e Redias Vv Calls N a Secre 8 Enter the PIN original code Press the button Display shows FAE Setur Enter the switchboard access code you want Press the button to confirm You can now also choose the length of the pause to be inserted 3 or 5 seconds Use the DOWN button to scroll to Fause Setur Press the 1 button Use the UP or DOWN button to select 3 or 5 seconds Press the 1 button to confirm You hear a confirmation tone Press and hold the X button to return to standby Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Index Note For instructions on SMS text messaging please see the separate Using SMS user guide Additional handsets Auto talk on off Baby call Base settings default reset melody PIN number ringer volume select which base station Batteries charging install low warning performance replacing Belt clip Button beeps on off Caller Display Calls end handsfree internal make preparatory dialling receive redial secrecy three way conversation transfer oil 23 19 2 25 26 25 26 11 11 12 12 37 13 23 28 Calls list call back delete enter store Call timer Call waiting Change handset batteries Date set Delete calls list phonebook entries De re
41. sages Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Qu ck Gu de Information for the handset settings Function Key combination Answer End a call V Make a call Redial a number CER scroll through S amp S Store a number in the memory D la to Ed Phonebook 2 2 enter name enter number 2 2 to continue or aS to end Dial a number in the memory D la to Phonebook D W scroll to entry if necessary 2 Adjust the earpiece handsfree volume During the call C or 24 5 until the required volume is reached Secrecy on off During the call aS to switch on press aS again to switch off Transfer call to another handset CRY enter handset number NY Three way conversation Dial external phone no CRY enter handset number G y or to return to external caller press J Access Redial and Calls list for 5 last numbers called CALLS for details of 20 last calls received Read New SMS message When s flashing xs 2 to open first message Read stored SMS message 2 O select Inbox Outbox P las to message you want to read Send SMS message CO D select Hew messase 2 type message 2 phone no Set handset ringer volume CO 5 to Hands et Meru D a to Rina Yolume CO CaS to set level 2 Set base ringer volume 2 eS to Setur 2 laS to Base Volume 2 2 eS to set level 2 Note If y
42. se station you can select which base your handset will use For more information on registering your handset to another base see page 31 Press the button to enter the menu Use the DOWN button to scroll to Setur and press the button Use the DOWN button to scroll to Select Base and press the button Use the UP or DOWN button to select the base you want BASE 1 4 Press the button You will hear a confirmation beep Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 To default reset the handset and base to their original settings Please note that if you reset your Synergy 3200 SMS the Phonebook Redial and Calls list will be deleted o Press the button to enter the menu ey Use the DOWN button to ahs scroll to Setur and press the 2 button FO Use the DOWN button to ws scroll to Default and press the 1 button g The display will show FIH Enter the base PIN original setting 666 Press the button You will hear a confirmation tone at the base and handset The handset display will flash BASE i and then SYHERGY 1 Ja Your Synergy 3200 SMS is now reset to the factory settings The default settings are Earpiece volume Handset amp Base ringer volume Internal and External Handset and Base melody PIN code 0000 SYNERGY English ON ON ON ON Handset name Handset language Button beeps Battery low indicator beeps Out of range warnin
43. ss the button to enter the menu N Redia ra Use the DOWN button to Ss scroll to Setur and press the button Use the DOWN button scroll to a Rina Priorits and press the P 1 button we Use the DOWN button scroll to a select Gri or Off 2 Press the button eS Press and hold the X button to return to standby Z Nn Ee lu wn ra zZ lt x l lt z O ra ra lt 36 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Help Replacing the handset batteries After a time you may find that the handset batteries are running out of charge more quickly This is a standard sign of wear and the batteries will need replacing For spare AAA NiCad rechargeable batteries please contact the Synergy Helpline 08706 058 047 Replacing the batteries Slide off the battery compartment cover Install the batteries as shown Slide the battery compartment cover back into place Do not immerse the batteries in water or throw them into a fire or dispose of them with ordinary domestic refuse BT accepts no responsibility for damage caused to your Synergy handset by using any other type of battery Customer Helpline If you are still experiencing difficulty call the Synergy Helpline on 08706 058 047 37 HELP 38 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Telephone problems Possible cause Solution No display appe
44. t is recommended that you place your Synergy 3200 SMS and other Synergy DECT GAP compatible handsets at least one metre away from such appliances to avoid any risk of interference The base station is not charging the handset Power adaptor might not be properly plugged into the base station You could be using the wrong power adaptor The handset might not be in the charger correctly The batteries may not be fitted correctly Check that the base station is plugged into the mains socket and switched on Check you are using the correct power adaptor item code 872260 Check that your handset has slotted correctly into the base station charger Make sure the batteries are correctly fitted into the handset Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Telephone problems Possible cause Solution Cannot adjust an option in the base station Someone else might be making changes via another handset Try again when the other handset user has finished SMS messages cannot be sent and screen displays unable to send The base station power supply or telephone line cord might not be properly connected There might be a fault on the line You might have deleted the server number in error Your SMS memory might be full More than one SMS product plugged into the line Customer Helpline Check that the base station power supply is plugged into the mains socket a
45. tton to scroll to Setur and press the button Press the DOWN button to scroll to Ease Meloacs and press the button Use the UP or DOWN button to select the required melody elod 1 5 You will hear a sample melody Press the button to confirm Press and hold the X button to return to standby 25 w gt wn m wn m j z 9 n v oO z Ke lu v W 7 lt Oo 26 Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 To change the base station PIN code Z 3 2 is If you change the base station PIN keep a record of the new number by writing in the space provided on page 9 You will need to use your base station PIN for registering handsets and for some other optional settings Press the button to enter the menu Use the DOWN button to scroll to Setur and press the button Use the DOWN button to scroll to FIH Code and press the button Display will show FIH Cade Enter your 4 digit PIN original setting HEH Press the button Display will show HEH Code Enter your NEW 4 digit PIN Press the button Display will show Canfirm Code Enter your NEW 4 digit PIN again Press the button You will hear a confirmation beep Press and hold the X button to return to standby To select a base station A E gt FE Calls enu e Redia A Vol Calls i z If a handset is registered to more than one ba
46. us risk of explosion and or the release of highly toxic chemicals Cleaning Simply clean the handset and base station with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental Do not expose to direct sunlight The product may heat up when the battery pack is being recharged This is normal However we recommend that you do not place the product on antique veneered wood to avoid damage Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces Do not submerge any part of your product in water and do not use it in damp conditions such as bathrooms Do not expose your product to fire explosive or other hazardous conditions There is a slight chance that your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord for the duration of the storm Synergy 3200 SMS user guide 4th Edition 16th October 02 4678 Setting up Follow these steps to set up your Synergy 3200 SMS ready for use Plan the location Position your Synergy 3200 SMS within 2 metres of a power socket and phone socket otherwise extension cables will be required Make sure it is at least 1 metre away from other electrical products to avoid interference Do not pl
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