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Brother MFC-255CW All in One Printer User Manual

1. e If you are not able to find the green protective part DO NOT remove the ink cartridges before shipping It is essential that the machine be shipped with either the green protective part or the ink cartridges in position Shipping without them will cause damage to your machine and may void your warranty When travelling with the ink cartridges still in the machine please keep the machine upright as this will protect the machine from leakage Unplug the machine from the telephone wall socket and take the telephone line cord out of the machine 5 Unplug the machine from the electrical socket amp Using both hands use the plastic tabs on both sides of the machine to lift the scanner cover until it locks securely into the open position Then unplug the interface cable from the machine if it is connected Troubleshooting and Routine Maintenance Lift the scanner cover to release the lock Gently push the scanner cover support down and close the scanner cover 129 Pack the machine and the printed materials in the original carton with the original packing material as shown below Do not pack the used ink cartridges in the carton Z cS Close the carton and tape it shut 130 On screen programming Your machine is designed to be easy to operate with LCD on screen programming using the m
2. Removable Disk does not work correctly 1 Have you installed the Windows 2000 update If not do the following 1 Unplug the USB cable 2 Install the Windows 2000 update using one of the following methods E Install MFL Pro Suite from the CD ROM See the Quick Setup Guide m Download the latest service pack from the Microsoft Website 3 Wait about 1 minute after you restart the PC and then connect the USB cable 2 Take out the memory card or USB Flash memory drive and put it back in again 3 If you have tried Eject from within Windows take out the memory card or USB Flash memory drive before you continue 4 If an error message appears when you try to eject the memory card or USB Flash memory drive it means the card is being accessed Wait a while and then try again 5 Ifall of the above do not work turn off your PC and machine and then turn them on again You will have to unplug the power cord of the machine to turn it off Cannot access Removable Disk from Desktop icon Make sure that you have correctly inserted the memory card or USB Flash memory drive Part of my photo is missing when printed Make sure that Borderless printing and Cropping are turned off See Borderless printing on page 73 and Cropping on page 73 107 Network Difficulties Difficulty Suggestions Cannot print over the network Make sure that your machine is powered on and is on
3. Chapter 1 Control panel overview The MFC 253CW MFC 255CW MFC 257CW and MFC 295CN have the same control panel keys 10 9 Redial Pause 1 2 K Note 8 Miaa QJETwoRK AORE Scan Copy DRIER EE Most of the illustrations in this User s Guide show the MFC 295CN 1 Fax and telephone keys E Redial Pause Redials the last number called It also inserts a pause when programming quick dial numbers E Hook Press before dialing if you want to make sure a fax machine will answer and then press Mono Start or Colour Start Also press this key after picking up the handset of an external telephone during the F T pseudo double ring 2 Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine The key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone Not Available in New Zealand 3 Mode keys a to Fax Lets you access Fax mode Lets you access Scan mode Lets you access Copy mode E Photo Capture Lets you access PhotoCapture Center mode 4 Menu keys E Menu Lets you access the main menu to program the machine E Speed Dial key RA A Lets you store look up and dial numbers in the memory E Volume keys d lt gt a While the machine is idle you can press these keys to adjust the ring volume Miaa NIAS ASAE Scan Photo Copy 3 E lt Press to scroll backward to
4. E You will see the first 16 characters of the number or name E ID Unknown display means call originates outside your Caller ID service area E ID Withheld display means the caller has intentionally blocked transmission of information Note You can print a list of Caller ID information received by your machine See How to print a report on page 55 Caller ID service varies with different carriers Call your local phone company to determine the kind of service available in your area 46 Viewing Caller ID List Your machine stores information for the last thirty calls in the Caller ID list You can view or print this list When the thirty first call comes in to the machine it replaces information about the first call D Press Menu 2 0 3 1 ee ee ee ee Toma ob Spc La ea amp Press A or Y to choose Display Press OK The Caller ID of the last call will appear on the display If no ID is stored the beeper will sound and No Caller ID will appear on the display Press A or Y to scroll through the Caller ID memory to choose the Caller ID you want to view Press OK The LCD shows the caller s number the date and time of the call Do one of the following E To return to the Caller ID listing press A or Y E To finish viewing press Stop Exit Printing Caller ID List D Press Menu 2 0 3 D Press A or Y to choose Print Report Press OK If no ID is
5. cccceceeee cece eee ee cette ee eeeeeeeeeeeeeeeeeaaaaaeaeaeas 92 Important safety iNStrUCtiONnS cccccceeceeceee cette ee eee eee teeeeeaeeaeaeaeaeaeaeaaeeeeees 92 Important Information for New Zealand cccceee cece cee eeee eee eeeeeeeeeeeeeneeeeeeaeaees 94 Important Safety Instructions ccccecececeeeeee cece eee ee ee teeeeeeaeaeaeaeaeaeaeaeeaeaees 94 Important Information for Some Counttries cccececeeeeeeeeeeeeeeeeeeeeeeeeeeseeaeaees 97 Important Safety Instructions 2 cece cette eee ee eee te teeta eee eaeaeaaaaeaeaees 97 LAN connection MFC 295CN only ccccccceeeeeeeeeeeeee eee eeeeeeeeeeeeteteeeteetenees 98 Radio interference ors cee cna cine wenn tam ceseecaurentecaaisinalneticstiaanenbb catineeetandoneeavet 98 International ENERGY STAR Qualification Statement 0 c0cccceeeeen 99 Legal limitations for COPYING ccs2scsnc65 casecse ested eccss ee neteskeanencenchckeacdasenndiemssaseccecmnces 100 WO US oa ck ee eee 101 B Troubleshooting and Routine Maintenance 102 Troubleshooting reee e E E mney 102 If you are having difficulty with your machine c ceeeeeeeeeeeeeeeeeeeeeeees 102 Dial Tone detection e nnooeeneeee ne eeeeereerrer rn ace ieebaeetetauieedend Cee iereue 109 Telephone line interference 2 ccecee cece cee eeeeeeeec ee eeaeaeaaeaeaeaeeaeeeeeeeeeeeeeeees 109 Error and maintenance MESSAGES cccce
6. D The name Innobella derives from the words Innovation and innobella Bella meaning Beautiful in Italian and is a representation of the py innovative technology providing you with beautiful and long lasting print results When you print photo images Brother recommends Innobella glossy photo paper BP71 series for high quality Brilliant prints are made easier with Innobella Ink and paper 158 Specifications Network LAN LAN Support for Protocols Network Security MFC 253CW 255CW 257CW Setup Support Utility MFC 253CW 255CW 257CW You can connect your machine to a network for Network Printing Network Scanning PC Fax Send and access photos from PhotoCapture Center 1 Also included is Brother BRAdmin Light 2 Network Management software Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Windows Server 2003 3 Windows Server 2003 x64 Edition Windows Server 2008 3 Mac OS X 10 3 9 10 4 x 10 5 x 4 MFC 295CN Ethernet 10 100 Base TX Auto Negotiation Wired LAN MFC 253CW 255CW 257CW IEEE 802 11 b g Wireless LAN TCP IP for IPv4 ARP RARP BOOTP DHCP APIPA Auto IP NetBIOS WINS LPR LPD Custom Raw Port Port9100 DNS Resolver mDNS LLMNR responder FTP Server TELNET SNMPv1 TFTP Scanner Port LLTD responder Web Services Printing SSID ESSID 128 104 64 40 bit WEP WPA2 PSK AES WPA PSK
7. Sending a Fax Sending a fax manually Manual transmission lets you hear the dialling ringing and fax receiving tones while sending a fax Make sure you are in Fax mode 1c Load your document Pick up the handset of an external telephone and listen for a dial tone Dial the fax number you want to call When you hear the fax tone press Mono Start or Colour Start E f you load the document on the scanner glass press 1 to send the fax QO Replace the handset Out of Memory message If you get an Out of Memory message while scanning the first page of a fax press Stop Exit to cancel the fax If you get an Out of Memory message while scanning a subsequent page you will have the option to press Mono Start or Colour Start to send the pages scanned so far or to press Stop Exit to cancel the operation Note To free up space wait until any jobs stored in the memory have been sent cancel any waiting jobs see Checking and cancelling waiting jobs on page 33 or send the fax in real time see Real Time Transmission on page 32 33 Receiving a Fax Receive modes Choosing the Receive Mode By default your machine will automatically receive any faxes that are sent to it The diagram below will help you choose the correct Mode For more detailed information on the receive modes see Using Receive Modes on page 35 and Receive Mode settings on page 36 Do you want to use the telephone fe
8. You can review calls you received by checking the Caller IDs in memory This report will list the Date Time Phone Number Caller ID name and type of Call Comment if available See How to print a report on page 55 Telephone and External devices Viewing Caller ID List 1 Press Menu 2 0 3 oa smo oao HO T moo ooo ooo ooo o p ooe Cee bb Sap ct e ope oe r amp Press A or Y to choose Display Press OK The Caller ID of the last call will appear on the display If no ID is stored the beeper will sound and No Caller ID will appear on the display Press A or Y to scroll through the Caller ID memory to choose the Caller ID you want to view Press OK The LCD shows the caller s number the date and time of the call Do one of the following E To return to the Caller ID listing press A or Y E To finish viewing press Stop Exit Printing Caller ID List D Press Menu 2 0 3 2 Press A or Y to choose Print Report Press OK If no ID is stored the beeper will sound and No Caller ID will appear on the LCD Press Mono Start or Colour Start B When the printing has finished press Stop Exit 41 Chapter 7 Telephone Service for New Zealand FaxAbility FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line with its own distinctive ring pattern This way when you get an incoming call you can identif
9. Duet Distinctive Ring Telstra FaxStream Duet is an enhanced Public Switched Telephone Service PSTS offered by Telstra that allows you to have an additional number on one phone line with its own distinctive ring pattern Telstra FaxStream Duet is a call handling feature that helps users distinguish voice and facsimile calls With FaxStream Duet incoming calls to a fax number are announced by a different distinctive ring signal Only one call can be answered or made at any one time and while this call is in progress incoming calls to either number will be presented with a busy tone Your machine has a Distinctive Ring function allowing you to dedicate one phone number just for receiving faxes Note After you have set the Distinctive Ring feature to On the receive mode is set to Manual automatically Your Distinctive Ring Number does not allow Voice calls only Faxes You can not change the receive mode from Manual mode while the Distinctive Ring is set to on What is the Advantage of using Telstra FaxStream Duet Function Using Telstra FaxStream Duet is the most efficient way to receive both fax and telephone calls on the same line When the voice call comes in all phones extension and external and the fax machine will ring to alert you to pick it up If a fax call comes in the fax machine will answer automatically without ringing whereas the extension and external
10. If Fax Detect is set to On your machine is more sensitive to sounds It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones Deactivate the machine by pressing Stop Exit Try avoiding this problem by turning Fax Detect to Off See Fax Detect on page 37 Sending a fax call to the machine If you answered at the machine press Mono Start and hang up at once If you answered on an external or extension telephone press your Remote Activation Code default setting is 5 1 9 1 for New Zealand When your machine answers hang up 105 Handling Incoming Calls continued Difficulty Suggestions Custom features on a single line If you have Call Waiting Call Waiting Caller ID an alarm system or any other custom feature on a single telephone line with your machine it may create a problem sending or receiving faxes For example If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax the signal can temporarily interrupt or disrupt the faxes Brother s ECM Error Correction Mode feature should help overcome this problem This condition is related to the telephone system industry and is common to all devices that send and receive information on a single shared line with custom features If avoiding a slight interruption is crucial to
11. If you answered at an extension telephone press 5 1 x 9 1 for New Zealand See Operation from extension telephones on page 49 a Note e If this feature is set to On but your machine does not connect a fax call when you lift an extension or external telephone handset press the Remote Activation Code 5 1 x 9 1 for New Zealand e If you send faxes from a computer on the same telephone line and the machine intercepts them set Fax Detect to of f D Press Menu 2 1 3 2 Press A or Y to choose On or Of f Press OK 3 Press Stop Exit Receiving a Fax Additional receiving operations Printing a reduced incoming fax If you choose On the machine automatically reduces each page of an incoming fax to fit on one page of A4 Letter or Legal size paper The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting Menu 1 3 Make sure you are in Fax mode cca Q Press Menu 2 1 5 Press A or to choose On or Off Press OK 4 Press Stop Exit Out of Paper Reception As soon as the paper tray becomes empty during fax reception the LCD will display No Paper Fed asking you to put paper in the paper tray See Loading paper and other print media on page 8 The machine will carry on receiving the fax with the remaining pages being stored in memory if enough memory is available Further inco
12. You can send a fax make copies and scan from the ADF automatic document feeder and from the scanner glass Using the ADF MFC 295CN only The ADF can hold up to 15 pages and feeds each sheet individually Use standard 80 gsm paper and always fan the pages before putting them in the ADF Recommended environment Temperature 20 to 30 C Humidity 50 to 70 Paper 80 gsm Document Sizes Supported Length 148 to 355 6 mm Width 148 to 215 9 mm Weight 64 to 90 gsm 18 How to load documents IMPORTANT DO NOT pull on the document while it is feeding e DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped e DO NOT use cardboard newspaper or fabric Instead use the scanner glass E Make sure documents with ink or liquid correction fluid are completely dry D Unfold the ADF Document Output Support Flap 1 Fan the pages well Adjust the paper guides 2 to fit the width of your documents Make sure you place the documents face down top edge first in the ADF until the LCD says ADF Ready and you feel them touch the feed roller IMPORTANT DO NOT leave thick documents on the scanner glass If you do this the ADF may jam Using the scanner glass You can use the scanner glass to fax copy or scan pages of a book one page at a time Document Sizes Supported Length Up to 297 mm Width Up
13. If a sending machine has a colour fax the machine s handshake will ask that the fax be sent as monochrome If the paper type is set to Other Glossy or Brother BP71 the machine will stop all print operations If you unplug the machine or take out the ink cartridge you cannot use the machine until you change to a new ink cartridge Replace the ink cartridges See Replacing the ink cartridges on page 119 110 Troubleshooting and Routine Maintenance Error Message Cause Action Cannot Detect You installed a new ink too quickly and the machine did not detect it Take out the new ink cartridge and re install it slowly until it clicks If you are using non Brother ink the machine may not detect the ink cartridge Replace the cartridge with a Brother original ink cartridge If the error message remains contact your Brother dealer An ink cartridge is not installed correctly Take out the new ink cartridge and re install it slowly until it clicks See Replacing the ink cartridges on page 119 Cannot Print Replace XX Ink One or more of the ink cartridges have reached the end of their life The machine will stop all print operations While memory is available monochrome faxes will be stored in the memory If a sending machine has a colour fax the machine s handshake will ask that the fax be sent as monochrome Replace the ink cartridges See Replacin
14. Loading envelopes and postcards About envelopes E Use envelopes that weigh between 80 to 95 gsm E Some envelopes need margin settings to be set in the application Make sure you do a test print first before printing many envelopes IMPORTANT DO NOT use any of the following types of envelopes as they will cause paper feed problems e That are of a baggy construction That are embossed have raised writing on them That have clasps or staples e That are pre printed on the inside Glue Double flap Occasionally you may experience paper feed problems caused by the thickness size and flap shape of the envelopes you are using Loading paper and documents Loading envelopes and postcards Put envelopes or postcards into the paper tray with the side to be printed on Before loading press the corners and face down and the shortest edge in first sides of envelopes or postcards to make as shown in the illustration With both them as flat as possible hands gently press and slide the paper side guides 1 and paper length IMPORTANT guide 2 to fit the size of the envelopes or postcards If envelopes or postcards are double feeding put one envelope or postcard in the paper tray at a time 2 11 Chapter 2 If you have problems printing on envelopes with the flap on the short edge try the following D Open the envelope flap Put the envelope into th
15. On Lets you use the wireless network off y connection 0 Network Reset Restores all network settings to the factory default See Network User s Guide on the CD ROM The factory settings are shown in Bold with an asterisk 2 140 Menu and Features MFC 295CN Level1 Level2 Level3 Level4 Options Descriptions 5 Network 1 TCP IP 1 BOOT Method Auto Chooses the Stati BOOT method Ae that best suits RARP your needs BOOTP DHCP 2 IP Address 000 255 Enter the IP 000 255 address 000 255 000 255 3 Subnet Mask 000 255 Enter the Subnet 000 255 mask 000 255 000 255 4 Gateway 000 255 Enter the Gateway Cader address 000 255 000 255 5 Node Name BRNXXXXXXXXXXXX Enter the Node name 6 WINS Config Auto Chooses the l WINS Static A z configuration mode 7 WINS Server Primary Specifies the IP 000 000 000 000 Secondary 000 000 000 000 address of the primary or secondary server 8 DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary server 9 APIPA On Off Automatically allocates the IP address from the link local address range See Network User s Guide on the CD ROM The factory settings are shown in Bold with an asterisk Z 141 Level1
16. Paper S ZE sirenita ee 64 paper type aesssssssssesnssnrreerrerrrernrnr retenen 64 q llty sprice ee 60 Cordless telephone s sssssssssrenenensssssesesee 49 Custom telephone features on a single E E E E E ET 106 D Dialling a pase cee eee 52 access codes and credit card NUMDESS 0 cee ccceeccceeeececeeeeeeseeeeeeanes 52 53 MUS viiene ech cc E Enr EEn 29 manual reae a rene cerinee Mee eran 51 Direct printing from a non PictBridge camera 79 from a PictBridge camera 000 77 Distinctive Ring setting ring pattern oe 40 45 UMAG OT ciiise ee 40 45 Dual ACCESS xi cscccecetecsenssleuincceiccinatoatactetaes 32 E Envelopes ccccccceseseeeeeees 10 11 16 17 Error messages on LOD a 110 B amp W Print Only oaeee 110 Cannot Detect 2 0 cccceeeeeeeeeeees 111 Cannot Print iheconst ices rtceacocang 110 111 Comm ErOr cccdiecetecetedaceteceanceretomintica 111 IMK LOW enc 112 No Cartridge sssssssssssssssssseseserererererene 112 No Paper Ped csccsscsecievissucvcepedaceteniessens 113 Not Registered as as 51 113 Out of Memory aseeseen 33 113 Unable to Clean essees 111 Unable to Init anccctes eteraeecenmeetvienidetincund 112 Unable to Print cccccceceesseseeeenees 113 Unable to Scan scsncehensecacetnnn 113 Extension telephone using ss 49 External telephone connecting 48 161 F Fax codes CHANGING eienen 50 Remote Activation Code 0
17. USB Intel Pentium 64 MB 256 MB 110 MB 340 MB Operating Professional PC Fax 10 100 or equivalent System Send Base TX Windows XP Home Scanning Ethernet 128 MB 110 MB 340 MB Windows XP Removable MFC 2950N i 25 Disk Wireless Professional 802 11b g Windows XP MFC 253CW 64 bit Intel 64 or 256 MB 512 MB 110 MB 340 MB Professional x64 259CWI257C N AMD64 supported Edition 2 CPU Windows Intel Pentium 4 512 MB 1GB 600 MB 530 MB Vista 2 or equivalent 64 bit Intel 64 or AMD64 supported CPU 2003 print only via Base TX or equivalent network Ethernet MFC 295CN Windows Server Wireless 64bit Intel 64 or 2003 x64 Edition 802 11b g AMD64 supported CPU print only via network MFC 253CW Windows Server 2550 WI257CW Intel Pentium 4or 512 MB 2 GB 2008 print only via equivalent 64 bit network Intel 64 or AMD64 supported CPU Macintosh Mac OS X Printing USB 3 PowerPC G4 G5 128 MB 256 MB 80 MB 400 MB Operating 10 3 9 10 4 3 PC Fax 10 100 PowerPC G3 System Send 4 Base TX 359MHz Scanning Ethernet Ha rae Removable MFC 295CN PowerPC G4 G5 512 MB 1GB ee US Digg Wireless Intel Core 802 11b g Processor MFC 253CW 255CW 257CW Conditions 1 Microsoft Internet Explorer 5 5 or greater 2 For WIA 1200 x 1200 resolution Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi Third pa
18. copies up to 99 Press Copy Options and A or Y to choose Stack Sort Press OK Press Aor to choose Sort Press OK 6 OO Press Mono Start ah Note Fit to Page and Page Layout are not available with Sort Making copies Adjusting Brightness and Contrast Brightness To temporarily change the brightness setting follow the instructions below Make sure you are in Copy mode amp Load your document Use the dial pad to enter the number of copies up to 99 Press Copy Options and A or Y to choose Brightness Press OK ar gt Press A or Y to make a lighter or darker copy Press OK QO Press Mono Start or Colour Start To change the default setting follow the instructions below D Press Menu 3 2 Press A or Y to make a lighter or darker copy Press OK Press Stop Exit Contrast Adjust the contrast to help an image look sharper and more vivid Press Menu 3 3 ne PRET Press A or Y to change the contrast Press OK amp Press Stop Exit 63 Chapter 10 Paper options Paper Type If you are copying on special paper set the machine for the type of paper you are using to get the best print quality D Make sure you are in Copy mode amp Load your document Use the dial pad to enter the number of copies up to 99 amp Press Copy Options and A or to choose Paper Type Press OK 5 Press A or to cho
19. on the control panel Fax Scan Copy and Photo Capture You can change the amount of time the machine takes after the last Scan Copy or PhotoCapture operation before it returns to Fax mode If you choose off the machine stays in the mode you used last by default CQArikd Fax Scan Copy ea are Press Menu 1 1 Press Aor Y to choose 0 Sec 30 Secs 1 Min 2 Mins 5 Mins or Off Press OK Press Stop Exit 21 Chapter 3 Paper settings Paper Type To get the best print quality set the machine for the type of paper you are using Press Menu 1 2 Press A or Y to choose Plain Paper Inkjet Paper Brother BP71 Other Glossy or Transparency Press OK Press Stop Exit Note The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine When you use transparencies or glossy paper remove each sheet at once to prevent smudging or paper jams Paper Size You can use five sizes of paper for printing copies A4 A5 Letter Legal and 10 x 15 cm and three sizes for printing faxes Letter Legal and A4 When you change the size of paper you load in the machine you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page Press Menu 1 3 Press A or Y to choose A4 A5 10x15cm Letter or Legal Press OK amp Press Stop Exit 22 Volume Settings Ring Vo
20. the factory 0 Local English Always you to change the Language Spanish ee for your Not Available in y Australia and New Zealand See Network User s Guide on the CD ROM The factory settings are shown in Bold with an asterisk 2 144 Menu and Features Entering Text When you are setting certain menu selections such as the Station ID you may need to enter text into the machine Most number keys have three or four letters printed on keys The keys for 0 and do not have printed letters because they are used for special characters Press the appropriate dial pad key the number of times shown in this reference table to access the character you want Press one two three four five Key time times times times times 2 A B C 2 A 3 D E F 3 D 4 G H 4 G 5 J K L 5 J 6 M N O 6 M 7 P Q R S 7 8 T U V 8 T 9 W X Y Z 9 Inserting spaces To enter a space in a fax number press once between numbers To enter a space in a name press gt twice between characters Making corrections If you entered an incorrect letter and want to change it press 4 to move the cursor under the incorrect character Then press Clear Back Re enter the correct character You can also back up and insert letters Repeating letters If you need to enter a letter that is on the same key as the letter before press to move the cursor to the right before you press the key again Special characters and symbols Pre
21. v 1 Make sure you are in Copy mode a Load your document amp Use the dial pad to enter the number of copies up to 99 Press Copy Options and A or Y to choose Page Layout Press OK 5 Press A or Y to choose off 1 in 1 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L or Poster 3 x 3 Press OK 61 Chapter 10 6 Press Mono Start or Colour Start to 62 scan the document If you placed the document in the ADF MFC 295CN or are making a poster the machine scans the document and starts printing If you are using the scanner glass go to step After the machine scans the page press 1 to scan the next page Place the next page on the scanner glass Press OK Repeat steps and for each page of the layout After all the pages have been scanned press 2 to finish Place your document face down in the direction shown below E 2 in 1 P q et li at lE E 2in1 L ChE E 4 in 1 P a 4 pont ord du pa fe E 4in 1 L LO ESET EN ES g E Poster 3 x 3 You can make a poster size copy of a photograph SES n Sorting copies using the ADF Monochrome only MFC 295CN only You can sort multiple copies Pages will be sorted in the order 321 321 321 and so on Make sure you are in Copy mode a Load your document Use the dial pad to enter the number of
22. without a PC You can scan documents and save them directly to a memory card or USB Flash memory drive See Scan to a memory card or USB Flash memory drive on page 74 Using PhotoCapture Center from your computer You can access a memory card or USB Flash memory drive that is inserted in the front of the machine from your PC See PhotoCapture Center for Windows or Remote Setup amp PhotoCapture Center for Macintosh in the Software User s Guide on the CD ROM 66 Printing photos from a memory card or USB Flash memory drive Using a memory card or USB Flash memory drive Your Brother machine has media drives slots for use with the following popular digital camera media Memory Stick Memory Stick PRO SD SDHC xD Picture Card and a USB Flash memory drive Memory Stick SD SDHC Memory Stick PRO 22 mm or less xD Picture Card 11mm or less USB Flash memory drive E miniSD can be used with a miniSD adapter E microSD can be used with a microSD adapter E Memory Stick Duo can be used with a Memory Stick Duo adapter E Memory Stick PRO Duo can be used with a Memory Stick PRO Duo adapter E Memory Stick Micro M2 can be used with a Memory Stick Micro M2 adapter E Adapters are not included with the machine Contact a third party supplier for adapters E This product supports xD Picture Card Type M Type M Type H Large Capacity E
23. 10 x 15 cm Photo 2L 13 x 18 cm Index Card Postcard 1 5 For the latest driver updates for the Mac OS X you are using visit us at http solutions brother com When you set the Borderless feature to On See Paper type and size for each operation on page 16 155 Interfaces USB 1 2 A USB 2 0 interface cable that is no longer than 2 m LAN cable 2 Ethernet UTP cable category 5 or greater MFC 295CN WwW ireless LAN Your machine supports IEEE 802 11b g wireless communication with MFC 253CW 255CW your wireless LAN using Infrastructure mode or a wireless 257CW Peer to Peer connection in Ad hoc Mode 156 Your machine has a full speed USB 2 0 interface This interface is compatible with Hi Speed USB 2 0 however the maximum data transfer rate will be 12 Mbits s The machine can also be connected to a computer that has a USB 1 1 interface Third party USB ports are not supported for Macintosh See Network LAN on page 159 and the Network User s Guide for detailed network specifications Computer requirements Specifications SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Computer Platform amp Supported Processor on Hard Disk Space to install PC noe Minimum Recommended Operating System PC Software lnterface Minimum RAM RAM For For Version Functions Speed Drivers Applications Windows Windows 2000 Printing
24. 37 49 Remote Deactivation Code accs 49 Fax Deteccion e e E 37 Fax from PC See Software User s Guide on the CD ROM Fax stand alone PS COPING ennon eiia 34 at end of conversation 008 35 difficulties cicsdcncaccscessescosecasacdeces 102 104 F T Ring Time setting 000 36 FaxStream Duet ccceseseseeseseeseee 38 from extension telephone 4 49 Receive Mode choosing 000 34 reducing to fit on paper 000 37 Ring Delay setting eee 36 telephone line interference 109 1214 6 19 eee ee tee re oem eer mere es 28 Broadcasting ccceeeeeeeeeeeeeeeeeeeeees 29 Cancelling from memory 0666 33 colour fax deccnccinsinaie ceectavixvenecnatatcenntiaces 29 CONTASI sescca aia 31 enter Fax mode cccceccssseseeeeenees 28 from ADF MFC 295CN only 28 from memory Dual Access 32 from scanner glaSS s 28 manual speiir e ieee naaa 33 OVEISCAS cccctiactstadectet ota eietinaceian 33 Real Time Transmission 05 32 Resolution 0 0 cccceecccceeceeceeeceeeeeeeeeaees 31 telephone line interference 109 Fax Tel mode answering at extension telephones 49 FaxStream Duet cccccceeseseeeeeeen 38 Remote Activation Code ccceeee 49 Remote Deactivation Code 04 49 Ring Delay a csccacas nceccecceucesutmacanctsoenti
25. 5 Node Name BRWXXXXXXXXXXXX Enter the Node name 6 WINS Config Auto Chooses the WINS Static i configuration mode 7 WINS Server Primary Specifies the IP 000 000 000 000 Secondary 000 000 000 000 address of the primary or secondary server 8 DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary server 9 APIPA On Off Automatically allocates the IP address from the link local address range See Network User s Guide on the CD ROM The factory settings are shown in Bold with an asterisk g 139 Level1 Level2 Level3 Level4 Options Descriptions 5 Network Continued 2 Setup Wizard You can configure your print server 3 SES WPS AOSS You can easily configure your wireless network settings using the one button push method 4 WPS w PIN Code You can easily configure your wireless network settings using WPS with a PIN code 5 WLAN Status 1 Status You can see the current wireless network status 2 Signal You can see the current wireless network signal strength 3 SSID You can see the current SSID 4 Comm Mode You can see the current Communication Mode 6 MAC Address You can see your machine s MAC address from the control panel 7 WLAN Enable
26. E The machine and the digital camera must be connected using a suitable USB cable E The image file extension must be JPG other image file extensions like JPEG TIF GIF and so on will not be recognized E PhotoCapture Center operations are not available when using the PictBridge feature Setting your digital camera Make sure your camera is in PictBridge mode The following PictBridge settings may be available from the LCD of your PictBridge compatible camera Printing photos from a camera MFC 295CN only Depending on your camera some of these settings may not be available Camera Menu Selections Options Paper Size Letter A4 10 x 15 cm Printer Settings Default setting Paper Type Plain Paper Glossy Paper Inkjet Paper Printer Settings Default setting 2 Layout Borderless On Borderless Off Printer Settings Default setting DPOF setting 1 Print Quality Normal Fine Printer Settings Default setting Date Print On Off Printer Settings Default setting See DPOF printing on page 78 for more details If your camera is set to use the Printer Settings Default setting the machine will print your photo using the following settings Settings Options Paper Size 10 x 15 cm Paper Type Other Glossy Layout Borderless On Print Quality Photo Date Print Off E When your camera d
27. Guide on the CD ROM and Paper Type on page 22 Make sure that your ink cartridges are fresh The following may cause ink to clog E The expiration date written on the cartridge package has passed Brother Original cartridges stay usable for up to two years if kept in their original packaging E The ink cartridge has been in your machine for over six months E The ink cartridge may not have been stored correctly before use Make sure you are using Brother Original Innobella ink Try using the recommended types of paper See Acceptable paper and other print media on page 14 The recommended environment for your machine is between 20 C to 33 C 102 Printing continued Troubleshooting and Routine Maintenance Difficulty Suggestions White horizontal lines appear in text or graphics Clean the print head See Cleaning the print head on page 125 Make sure you are using Brother Original Innobella ink Try using the recommended types of paper See Acceptable paper and other print media on page 14 The machine prints blank pages Clean the print head See Cleaning the print head on page 125 Make sure you are using Brother Original Innobella ink Characters and lines are stacked Check the printing alignment See Checking the print alignment on page 126 Printed text or images are skewed Make sure the paper is loaded correctly in the p
28. IBM Microdrive is not compatible with the machine The PhotoCapture Center feature lets you print digital photos from your digital camera at high resolution to get photo quality printing Printing photos from a memory card or USB Flash memory drive Memory cards USB Flash memory drive and folder structures Your machine is designed to be compatible with modern digital camera image files memory cards or USB Flash memory drive however please read the points below to avoid errors E The image file extension must be JPG other image file extensions like JPEG TIF GIF and so on will not be recognized E Direct PhotoCapture Center printing must be performed separately from PhotoCapture Center operations using the PC Simultaneous operation is not available E The machine can read up to 999 files ona memory card or USB Flash memory drive E The DPOF file on the memory cards must be in a valid DPOF format See DPOF printing on page 71 Please be aware of the following When printing an index or image the PhotoCapture Center will print all valid images even if one or more images have been corrupted Corrupted images will not be printed memory card users Your machine is designed to read memory cards that have been formatted by a digital camera When a digital camera formats a memory card it creates a special folder into which it copies image data If you need to modify the image da
29. Level2 Level3 Level4 Options Descriptions 5 Network 2 Ethernet Auto Chooses the Continued 100B FD Arnernetlink mode 100B HD 10B FD 10B HD 3 MAC Address You can see your machine s MAC address from the control panel 0 Network Reset Restores all network settings to the factory default See Network User s Guide on the CD ROM The factory settings are shown in Bold with an asterisk E 142 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 6 Print 1 XMIT Verify Prints a Transmission 55 Reports Verification Report for your last transmission 2 Help List Prints the Help List so you 55 can see at a glance how to quickly program your machine 3 Quick Dial Lists name and numbers 55 stored in the Speed Dial memory in numerical order 4 Fax Journal Lists information aboutthe 55 last incoming and outgoing faxes TX means Transmit RX means Receive 5 User Lists your settings 55 Settings 6 Network Lists your Network 55 Config settings 7 Machine Info 1 Serial No Lets you check the serial 127 number of your machine 8 Ink 1 Test Print Print Quality Lets you check the print 125 M lit li t anagement alignment quality or alignmen 2 Cleaning Black Lets you clean the print 125 head Color All 3 Ink Volume Lets you
30. Machine Memory cccceeeeeteeeeeeeeeeees 41 Viewing Caller UD EIST urri er r hea Ee 41 Telephone Service for New Zealand ccecceceeeeeeeecaeaeceeeeaeecececeeeeeeeeeeneees 42 FAXADIIY geen eer ee neo er ne eee re ee ee 42 Caller D Sesan cucrte ip sender ag a ees detect tear eeel ei gtaeedietas 43 How Does the Caller ID Work vscccascecesacseesdiveicdacioesde ee sdeeieianeaacedsenocsdesaanet 44 Viewing Caller TDN eIS 0s ieticiatenss creas einetuncones nieweceertecdecds ce aeae ae peana 44 Telephone Service for Some Countries c c ccsececccecceeceeeceeeeeeeeeeeeeeeeees 45 Distinctive Ring For Singapore and Hong Kon eeeeeeeeeeeeeeteeeeeaees 45 Caller ID For Singapore and Hong Kong ccceeeeeeeeeeeeeeeeee eee teeeteeeeeees 46 Viewing Caller ID TENS sist sctecancoeciceceipinnteiedesnine ves deudcnases p ea wi in aaa 46 Connecting an external TAD telephone answering deviCe ccccceeeeeeees 47 ROUT SCLIN S sieisen eene r ea EEE ude de neal Rameoeeeeduncs 47 Recording an outgoing message OGM on an external TAD 00 48 Multi line connections PABX cccccceceeeeeeeeeeeeeteeeeeeeeaeaeaaaeaeaeaeeeeeeeeeeeeees 48 External and extension telephones cccecseeeeeeeeeee reer eee eeeeeeeaeenenseeeeeeeeeeees 48 Connecting an external or extension telephone 6 0 eeeeeeeeeeeeeeeeeeeees 48 Operation from exten
31. Number Fax machine Fax machine automatically begins ringing receives and prints on third ring fax message without ringing You answer the call at an external phone or an extension phone or at the machine s handset Telephone Answering Device TAD answers the call 39 Chapter 7 Registering the Distinctive Ring pattern Very Important After you have set the Distinctive Ring feature to on the receive mode is set to Manual automatically Your Distinctive Ring Number does not allow Voice calls only Faxes You cannot change the receive mode to another mode while the Distinctive Ring is set to on D Press Menu 2 0 2 Press A or Y to choose On Press OK amp Press Stop Exit Distinctive Ring is now set to on Turning off Distinctive Ring D Press Menu 2 0 2 Press A or Y to choose Off Press OK Press Stop Exit ah Note If you turn off Distinctive Ring the machine will stay in Manual receive mode You will need to set the Receive Mode again See Choosing the Receive Mode on page 34 40 Caller ID Caller ID is a telephone service that allows the subscriber to see a display of the caller s phone number or name as the telephone rings Itis a fast way to screen your calls You can respond quickly to calls you missed because Caller IDs are received and stored in your machine memory Note To get the Caller ID
32. Service apply for the Caller ID service at your local telephone company if available Advantages of Caller ID For Business All businesses profit from a quicker response to customer calls Businesses that provide mail order services money lending services or provide confidential information can protect themselves from false orders or acceptance of false identification At Home Residential customers can protect themselves from unwanted calls How Does the Caller ID Work The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings the display shows you the caller s phone number or name if the name has stored in the Speed Dial Once you answer the call the callers ID disappears You will see up to the first 16 characters of the number on the display aH Note e If ID Unknown appears on the display it means that the call came from outside your caller ID service area or a public phone e If ID Withheld appears on the display it means the caller intentionally blocked the transmission of his her ID 1 1 Depends on network function The Caller ID is Stored in Your Machine Memory The machine can store a maximum ofthe last 30 incoming caller IDs in the memory along with the time and date of reception The 31st call will cause the oldest ID to be erased The Caller ID information stored in the memory can be used for the following E Printing the Caller ID List
33. Stop Exit Changing the password Press Menu 2 0 1 Press A or V to choose Set Password Press OK Enter a 4 digit number for the current password Press OK Enter a 4 digit number for a new password Press OK When the LCD shows Verify re enter the password Press OK Press Stop Exit 25 Chapter 4 Turning TX Lock on off Turning TX Lock on D Press Menu 2 0 1 Press A or Y to choose Set TX Lock Press OK Enter the registered 4 digit password Press OK The machine goes offline and the LCD shows TX Lock Mode Turning TX Lock off Press Menu Enter the registered 4 digit password Press OK TX Lock is automatically turned off Note If you enter the wrong password the LCD shows Wrong Password and stays offline The machine will stay in TX Lock mode until the registered password is entered 26 Fax Sending a Fax Receiving a Fax Telephone and External devices Dialling and storing numbers Printing Reports 28 34 38 51 54 Entering Fax mode Press Fax to enter fax mode Faxing from the ADF MFC 295CN only D Make sure you are in Fax mode Place the document face down in the ADF See Using the ADF MFC 295CN only on page 18 Enter the fax number using the dial pad Speed Dial or Search Press Mono Start or Colour Start Note e To cancel press Stop Exit e If you send a mono fax while the memory is full it w
34. WIA driver is chosen as the primary source In PaperPort 11SE with OCR click File Scan or Get Photo and click Select to choose the Brother TWAIN WIA driver Hong Kong and Taiwan users only Make sure the Brother TWAIN WIA driver is chosen as the primary source In Presto PageManager with OCR click File Select Source and choose the Brother TWAIN WIA driver OCR does not work Try increasing the scanner resolution Poor scanning results when using the ADF MFC 295CN only Try using the scanner glass See Using the scanner glass on page 19 106 Software Difficulties Troubleshooting and Routine Maintenance Difficulty Suggestions Cannot install software or print Run the Repair MFL Pro Suite program on the CD ROM This program will repair and reinstall the software Device Busy Make sure the machine is not showing an error message on the LCD Cannot print images from FaceFilter Studio To use FaceFilter Studio you must install the FaceFilter Studio application from the CD ROM supplied with your machine To install FaceFilter Studio see the Quick Setup Guide Also before you start FaceFilter Studio for the first time you must make sure your Brother machine is turned on and connected to your computer This will allow you to access all the functions of FaceFilter Studio PhotoCapture Center Difficulties Difficulty Suggestions
35. XX We recommend transferring your faxes to another fax machine See Transferring faxes to another fax machine on page 115 You can also transfer the Fax Journal report to see if there are any faxes you need to transfer See Transferring the Fax Journal report to another fax machine on page 115 Transferring faxes to another fax machine If you have not set up your Station ID you cannot enter fax transfer mode See Enter personal information Station ID in the Quick Setup Guide D Press Menu 9 0 1 Do one of the following E f the LCD shows No Data there are no faxes left in the machine s memory Press Stop Exit E f the LCD shows Enter Fax No enter the fax number to which faxes will be forwarded Press Mono Start Troubleshooting and Routine Maintenance Transferring the Fax Journal report to another fax machine If you have not set up your Station ID you cannot enter fax transfer mode See Enter personal information Station ID in the Quick Setup Guide a Press Menu 9 0 2 Enter the fax number to which the Fax Journal report will be forwarded amp Press Mono Start 115 Document jam MFC 295CN only Documents can jam in the ADF unit if they are not inserted or fed properly or if they are too long Follow the steps below to clear a document jam Document is jammed in the top of the ADF unit D Take out any paper from the ADF that is not jamm
36. a menu selection MaorY Press to scroll through the menus and options E Clear Back Press to delete characters or to go back to the previous menu level E OK Lets you choose a setting 5 Start keys a E Colour Start Lets you start sending faxes or making copies in full colour Also lets you start a scanning operation in colour or mono depending on the scanning setting in the ControlCenter software E UJ Mono Start Lets you start sending faxes or making copies in monochrome Also lets you start a scanning operation in colour or mono depending on the scanning setting in the ControlCenter software Capture General Information 6 Stop Exit Colour Clear Back 10 4 5 Stop Exit Stops an operation or exits from a menu Copy Options Lets you temporarily change the copy settings when in copy mode LCD liquid crystal display Displays messages on the LCD to help you set up and use your machine On Off You can turn the machine on and off If you turn the machine off it will still periodically clean the print head to maintain print quality To maintain print quality prolong print head life and provide the best ink cartridge economy you should keep your machine connected to the power at all times Fax Resolution Lets you temporarily change the resolution when sending a fax Loading paper and other print media D If the paper support flap is open close it and then close
37. check the 127 available ink volume 0 Initial 1 Receive Mode Fax Only Choose the Receive 34 Setup Fax Tel mode that best suits your needs External TAD anual 2 Date amp Time Puts the date and time on See the LCD and in headings Quick of faxes you send Setup 3 Station ID Fax Set your name and fax Guide number to appear on each Name page you fax 4 Tone Pulse Tone Choose the dialling mode Not Available in Pulse New Zealand See Network User s Guide on the CD ROM A The factory settings are shown in Bold with an asterisk 143 Main Menu Submenu Menu Selections Options Descriptions Page 0 Initial 5 Dial Tone Detection Turns Dial Tone Detection 109 Setup 4 Dial Tone No Detection Or off Continued for New Zealand 6 Compatibility Normal Adjusts the equalization 109 5 Compatibility Basic for VoIP pe toca for New Zealand P 7 Reset 1 Network Resets the print server 127 6 Reset for back to its factory default New Zealand settings such as the password and IP address information 2 Speed Dial amp Fax Deletes all stored 127 Speed Dial numbers and restores the Station ID Quick Dial List Transmission Verification Report and Fax Journal back to the factory default settings 3 All Settings Resets all the machine s 127 settings back to the settings that were set at
38. een ee Dees roa 35 Manual eee aer E E E E E E E eae 35 Exteral TAD meron eee aariaa dara en ee neve ey oes a eet a 35 Receive Mode settings on2cscc2 ciccenscantdensecectiost ned es detnndenved bar ecacucdesdaheevellnetennestscosuenes 36 RINGDElaV enn erie mn me ae eee ee ee ere a lt P Meroe Cee oe rere 36 F T Ring Time Fax Tel mode onlly c eeeeeeeeeeeeceaeaeeeeeeeeeeeeeeeeeeeeeeeees 36 arc ba 2 121 OI ciae on a nen Tere eee eee ony ee sy E meer 37 Additional receiving Operations ceceeeeeeeeeeeceeceeeeeeseenenseeeeeeeeeseaeeseaeaneees 37 Printing a reduced incoming fax 2 2 eececeeeeeeeeeee eee eee ee eeeeeeaeaeaeaeaeaeeeeaeaaeees 37 Out of Paper Reception 0 ccc ce ceeecceceeceeeeee cece eee eeeeeeeeeeeeee tee eegteteteeeneneeeee 37 7 Telephone and External devices 38 Voice Operations nis ciccseccedacunreitacenudennetddetacaevieetbiedeaducedlansauds uke EEEE ARRE 38 Tone or pulse Not Available for New Zealand ccecsceeeeeeeeeeeeeeeeeeees 38 F x lel MOda ere cpn e a EA E Er EE e R OR EE 38 Telephone Service for Australia cccecceeeceeeeencceceaeeeeeeceeeeeeeeeeeeeeeeeeneenenes 38 Telstra FaxStream Duet Distinctive FRING eccricticaceccestarensaideasasiescendentercs 38 AU D sae E A ce ceases ict oc ne a captaneen eee 40 How Does the Caller ID Work ooccccctencrsanicriisecancpeusdvieniiabes lt r yieiceaquuatouscusceaaec 41 The Caller ID is Stored in Your
39. fax Rates may vary depending on the time and destination To take advantage of low rates you can store the access codes of long distance carriers and credit card numbers as Speed Dial numbers You can store these long dialling sequences by dividing them and setting them up as separate Speed Dial numbers in any combination You can even include manual dialling using the dial pad See Storing Speed Dial numbers on page 52 For example you might have stored 555 on Speed Dial 03 and 7000 on Speed Dial 02 You can use them both to dial 555 7000 if you press the following keys T Speed Dial OK 03 Speed Dial 02 and Mono Start To temporarily change a number you can substitute part of the number with manual dialling using the dial pad For example to change the number to 555 7001 you could press the following keys T Speed Dial OK 03 7 0 0 1 on the dial pad and Mono Start You can also add a pause by pressing the Redial Pause key 53 Fax reports You need to set up the Transmission Verification Report and Journal Period using the Menu key Transmission Verification Report You can use the Transmission Verification Report as proof that you sent a fax This report lists the receiving party s name or fax number the time and date of transmission duration of transmission number of pages sent and whether or not the transmission was successful There are several settings a
40. feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete socket Do not defeat the purpose of an earthed plug 17 Do not place anything on top of the power cord including this machine Do not allow the power cord to be stepped on 18 Do not place anything in front of the machine that will block received faxes Do not place anything in the path of received faxes 19 Do not touch a document during printing 20 Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock Never spill liquid of any kind on the product 21 Do not attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and or other risks Refer all servicing to service personnel 22 Unplug this product from the mains power and telephone line sockets and refer servicing to qualified Service Personnel under the following conditions E f the power cord is damaged or frayed E If liquid has been spilled into the product E f the product has been exposed to rain or water E f the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualifie
41. find assistance from our Auto Attendant Self Help and our Website www brother co nz under Online Help Orother Visit us on the World Wide Web http www brother com This machine is approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries
42. head may cause permanent damage and may void the print head s warranty v Press Menu 8 2 Press A or Y to choose Black Color or All Press OK The machine cleans the print head When cleaning is finished the machine will go back to standby mode automatically E Note If you clean the print head at least five times and the print has not improved try installing a new genuine Brother Branded replacement cartridge for each problem colour Try cleaning the print head again up to five more times If the print has not improved call your Brother dealer Troubleshooting and Routine Maintenance Checking the print quality If faded or streaked colours and text appear on your output some of the nozzles may be clogged You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern Press Menu 8 1 Press A or to choose Print Quality Press OK The machine begins printing the Print Quality Check Sheet Press Colour Start 4 Check the quality of the four colour blocks on the sheet Do one of the following E f all lines are clear and visible press 1 to choose Yes and go to step E f you can see missing short lines as shown below press 2 to choose No OK Poor The LCD asks you if the print quality is OK for black and three colours Press 1 Yes or 2 No 125 IMPORTANT The LCD asks you if you want
43. in Yes Cards Photo 10 x 15 cm 4 x 6 in Yes Yes Yes Photo 2L 13 x 18 cm 5 x 7 in Yes Yes Index Card 127 x 203 mm 5 x 8 in Yes Postcard 1 100 x 148 mm 3 9 x 5 8 in Yes Postcard 2 148 x 200 mm 5 8 x 7 9 in Yes Double Envelopes C5 Envelope 162 x 229 mm 6 4 x 9 in Yes DL Envelope 110 x 220 mm 4 3 x 8 7 in Yes COM 10 105 x 241 mm 4 1 8 x 91 2 in Yes Monarch 98 x 191 mm 3 7 8 x 7 1 2 in Yes JE4 Envelope 105 x 235 mm 4 1 x 9 3 in Yes Transparencies Letter 215 9 x 279 mm 8 1 2 x 11 in Yes Yes A4 210 x 297 mm 8 3 x 11 7 in Yes Yes Legal 215 9 x 355 6 mm 8 1 2 x 14 in Yes Yes A5 148 x 210 mm 5 8 x 8 3 in Yes Yes 16 Paper weight thickness and capacity Loading paper and documents Paper Type Weight Thickness No of sheets Cut Plain Paper 64 to 120 gsm 0 08 to 0 15 mm 100 1 sues Inkjet Paper 64 to 200 gsm 0 08 to 0 25 mm 20 Glossy Paper Up to 220 gsm Up to 0 25 mm 202 Cards Photo Card Up to 220 gsm Up to 0 25 mm 202 Index Card Up to 120 gsm Up to 0 15 mm 30 Postcard Up to 200 gsm Up to 0 25 mm 30 Envelopes 75 to 95 gsm Up to 0 52 mm 10 Transparencies 10 1 2 Up to 100 sheets of 80 gsm paper BP71 69 Ib 260 gsm paper is especially designed for Brother inkjet machines 17 Chapter 2 Loading documents
44. level of ink in each of the 4 cartridges When the machine detects an ink cartridge is running out of ink the machine will tell you with a message on the LCD Note For example when one of the ink cartridge is nearly empty the LCD will display Ink low name of colour You should purchase a replacement cartridge in preparation for when the machine indicates the colour is completely empty When one of the ink cartridge is empty the LCD will display Cannot Print or B amp W Print Only You should only replace the actual ink cartridge when this message Cannot Print or B amp W Print Only appears on the LCD The LCD will tell you which ink cartridge is low or needs replacing Be sure to follow the LCD prompts to replace the ink cartridges in the correct order Even though the machine tells you to replace an ink cartridge there will be a small amount of ink left in the ink cartridge It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly 119 IMPORTANT Brother multifunction machines are designed to work with ink of a particular specification and will work to a level of optimum performance and reliability when used with genuine Brother Original ink cartridges Brother cannot guarantee this optimum performance and reliability if ink or ink cartridges of other specifications are used Brother does not therefore recommend the use of cartridges oth
45. mm ADF Length MFC 295CN 148 to 355 6 mm Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 297 mm 208 mm 208 mm 256 levels Automatic Light Dark manual setting E Horizontal 8 dot mm E Vertical Standard 3 85 line mm Mono 7 7 line mm Colour Fine 7 7 line mm Mono Colour Photo 7 7 line mm Mono Superfine 15 4 line mm Mono 40 stations Up to 6 149 Broadcasting 1 Automatic Redial Ring Delay Communication Source Memory Transmission Out of Paper Reception Monochrome only 90 stations 3 times at 5 minute intervals 2 3 4 5 6 7 8 9 or 10 rings for Australia 1 2 3 4 5 6 7 8 9 or 10 rings for New Zealand 0 1 2 3 4 5 6 7 8 9 or 10 rings for some countries Public switched telephone network Up to 200 7 170 pages Up to 200 2 170 pages Pages refers to the Brother Standard Chart No 1 a typical business letter Standard resolution MMR code Specifications and printed materials are subject to change without prior notice Pages refers to the ITU T Test Chart 1 a typical business letter Standard resolution MMR code Specifications and printed materials are subject to change without prior notice 150 Copy Colour Monochrome Document Size Multiple Copies Enlarge Reduce Copy Speed Resolution 1 Specifications Yes Yes ADF Width MFC 295CN 148 to 215 9 mm ADF Length MFC 295CN 148 to 355 6 m
46. or Off Press OK Press Stop Exit 23 Chapter 3 LCD display LCD Contrast You can adjust the LCD contrast for a sharper and more vivid display If you are having difficulty reading the LCD try changing the contrast setting Press Menu 1 6 Press A or Y to choose Light or Dark Press OK Press Stop Exit 24 Sleep Mode You can choose how long the machine will remain idle from 1 to 60 minutes before it goes into sleep mode The timer will restart if any operation is carried out on the machine D Press Menu 1 7 Press A or Y to choose 1 Min 2 Mins 3 Mins 5 Mins 10 Mins 30 Mins or 60 Mins Press OK Press Stop Exit TX Lock TX Lock lets you prevent unauthorized access to the machine While TX Lock is On the following operations are available E Receiving faxes While TX Lock is On the following operations are NOT available E Sending faxes E Copying E PC printing E Scanning E PhotoCapture E Operation from the Control panel Note If you forget the TX Lock password please call your Brother dealer for service Security features Setting and changing the TX Lock password E Note If you have already set the password you will not need to set it again Setting up the password Press Menu 2 0 1 Enter a 4 digit number for the password Press OK When the LCD shows verify re enter the password Press OK Press
47. power point or three pin power point which is effectively grounded through the normal household wiring Extension cords used with the equipment must be two condoctor or three conductor and be correctly wired to provide connection to ground Incorrectly wired extension cords are a major cause of fatalities The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe For your safety if in any doubt about the effective grounding of the power consult a qualified electrician Disconnect device This product must be installed near an electrical socket that is easily accessible In case of emergencies you must disconnect the power cord from the electrical socket to shut off power completely 91 Important Information for Australia Important safety instructions Read all of these instructions Save them for later reference Follow all warnings and instructions marked on the product Aa O N gt Unplug this product from the wall socket before cleaning the outside of the machine and the scanner glass Do not use liquid or aerosol cleaners Use a damp cloth for cleaning oa Do not use this product near water Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product 7 Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation o
48. stored the beeper will sound and No Caller ID will appear on the LCD E Press Mono Start or Colour Start 4 When the printing has finished press Stop Exit Connecting an external TAD telephone answering device You may choose to connect an external answering device However when you have an external TAD on the same telephone line as the machine the TAD answers all calls and the machine listens for fax calling CNG tones If it hears them the machine takes over the call and receives the fax If it does not hear CNG tones the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message The TAD must answer within two rings the recommended setting is two rings The machine cannot hear CNG tones until the TAD has answered the call and with four rings there are only 8 to 10 seconds of CNG tones left for the fax handshake Make sure you carefully follow the instructions in this guide for recording your outgoing message We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings Note If you do not receive all your faxes cut the Ring Delay setting on your external TAD Example for Australia 1 TAD 2 Protective Cap Telephone and External devices When the TAD answers a call the LCD shows Telephone IMPORTANT DO NOT connect a TAD elsewhere on the same telephone line C Connec
49. teteeeeeeeenees 75 Changing the colour file format ccccceceeeeeeeeeeeee eee eeeeeeeeeeeeeeaaaaaeaeaeaeees 75 Understanding the Error MeSSa ge s 2 ceeeeeeeee ences seeneeeeeeeeeeeeeeeeeeeeaeeeeneees 76 12 Printing photos from a camera MFC 295CN only 77 Printing photos directly from a PictBridge Camera cccceeceeeeeeeeeeeeeetteeeeeeeees 77 PictBridge requirements eax cecsictusenctecaiueadixs we tesdeedees de scsiivasucxa nner cebateacobiedioxet 77 Setting your digital camera ives oj ieeescs ceded isc ee teetcddev dus ctesea xa dcercaerceseteneoniions 77 Printing WAG SS sisne ees oate and eceus aden aa EE carte aed erae EEEE 78 DPOF RUNG csere E E EE ER 78 Printing photos directly from a digital camera without PictBridge 08 79 Printing Mages errereen e rE aa EEEE EEEE E 79 Understanding the Error Messages cceececseeeeeeee eee eeee eee ceeeeeeaeeaeseeeeeeeeeeeees 80 Section V Software 13 Software and Network features 82 Section VI Appendixes A Safety and Legal 84 Ghoosing a location x cates cca eres clase cea dianae aere AG tee ee 84 To use the machine Safely cccceececeececeeeeeeeeeeeeeeeeaeaeaeaeaeeaaaeaeeeeaeaeeeeeeeeeeeeees 85 Important safety WINS UC HONS 5 556 occas eee nee ceed eGR ue eee ice 90 IMPORTANT For Your Safety ccccccccececeeeeeeeeeeeeeeeeeeeeeeeaeasaeaeaeaeaanenaees 91 Important Information for Australia
50. the following E Refill the paper in the paper tray and then press Mono Start or Colour Start E Remove the paper and load it again and then press Mono Start or Colour Start See Loading paper and other print media on page 8 The Jam Clear Cover is not closed properly Check that the Jam Clear Cover is closed See Printer jam or paper jam on page 117 The paper is jammed in the machine Remove the jammed paper by following the steps in Printer jam or paper jam on page 117 No Response Busy The number you dialled does not answer or is busy Verify the number and try again Not Registered You tried to access a Speed Dial number that is not programmed Set up the Speed Dial number See Storing Speed Dial numbers on page 52 Out of Memory The machine s memory is full When copy operation is in progress press Stop Exit and wait until the other operations in progress finish and then try again When you are sending a fax see Out of Memory message on page 33 The memory card or USB Flash memory drive you are using does not have enough free space to scan the documents Delete unused files from your memory card or USB Flash memory drive to make some free space and then try again Paper Jam Paper is jammed in the machine Remove the jammed paper by following the steps in Printer jam or paper jam on page 117 Make sure the paper length guide is adjusted to t
51. the inside of the machine make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket Doing this will prevent an electrical shock a aS a 0 A DO NOT handle the plug with wet hands Doing this might cause an electrical shock A DO NOT pull on the middle of the AC power cord Doing this might cause an electrical shock A DO NOT use flammable substances any type of spray liquid or aerosol cleaners to clean the inside or outside of the machine Doing this may cause a fire or electrical shock A Unplug this product from the wall socket before cleaning the inside of the machine 85 A If the machine becomes hot releases smoke or generates any strong smells immediately unplug the machine from the electrical socket Call your Brother dealer or Brother Customer Service A If metal objects water or other liquids get inside the machine immediately unplug the machine from the electrical socket Call your Brother dealer or Brother Customer Service A Use caution when installing or modifying telephone lines Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall socket Never install telephone wiring during a lightning storm Never install a telephone wall socket in a wet location A This product must be installed near an electrical socket that is easily accessible In case o
52. to 215 9 mm Weight Up to 2 kg Loading paper and documents How to load documents To use the scanner glass the ADF must be empty 1 Lift the document cover Using the document guidelines on the left and top place the document face down in the upper left corner of the scanner glass GERAI LTRI A4l ao Close the document cover IMPORTANT If you are scanning a book or thick document DO NOT slam the cover or press on it Chapter 2 Scannable area The scannable area depends on the settings in the application you are using The figures below show the unscannable areas 3 4 G 2 Usage Document Top 1 Left 3 wee Bottom 2 Right 4 Fax Letter 3mm 4mm A4 3 mm 1 mm Copy Letter 3 mm 3 mm A4 3 mm 3 mm Scan Letter 3 mm 3 mm A4 3 mm 3 mm 20 On Off key You can turn the machine on and off by pressing the On Off key If you press the On Off key while the machine is in use it will finish the operation before going into the Off mode Note If you have connected an external telephone or TAD it is always available Turning the machine off Press and hold down the On Off key The LCD will show Shutting Down The LCD will stay on for a few seconds before going off Turning the machine on Press the On Off key General setup Mode Timer The machine has four temporary mode keys
53. to start cleaning Press 1 Yes The machine starts cleaning the print head After cleaning is finished press Colour Start The machine starts printing the Print Quality Check Sheet again and then returns to step Press Stop Exit If you repeat this procedure at least five times and the print quality is still poor replace the ink cartridge for the clogged colour After replacing the ink cartridge check the print quality If the problem still exists repeat the cleaning and test print procedures at least five times for the new ink cartridge If ink is still missing call your Brother dealer DO NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty When a print head After the print nozzle is clogged head nozzle is the printed cleaned the sample looks like horizontal lines this are gone 126 Checking the print alignment You may need to adjust the print alignment after transporting the machine or if your printed text becomes blurred or images become faded Press Menu 8 1 Press A or Y to choose Alignment Press OK Press Mono Start or Colour Start The machine starts printing the Alignment Check Sheet Check the 600 dpi and 1200 dpi test prints to see if number 5 most closely matches number 0 E f the number 5 samples of both the 600 dpi and 1200 dpi test prints are the best matches press 1 Yes to finish the Ali
54. unplug the machine from the electrical socket before cleaning the printer platen to avoid electrical shock a Lift the scanner cover until it locks securely in the open position Clean the machine s printer platen 1 and the area around it wiping off any scattered ink with a soft dry lint free cloth 124 Cleaning the paper pick up rollers Pull the paper tray completely out of the machine Unplug the machine from the electrical socket and open the Jam Clear Cover 1 at the back of the machine Clean the Paper Pick up Rollers 1 with isopropyl alcohol on a cotton swab Close the Jam Clear Cover Make sure the cover is closed correctly Put the paper tray firmly back in the machine Re connect the power cord Cleaning the print head To maintain good print quality the machine will automatically clean the print head You can start the cleaning process manually if there is a print quality problem Clean the print head and ink cartridges if you get a horizontal line in the text or graphics or blank text on your printed pages You can clean Black only three colours at a time Yellow Cyan Magenta or all four colours at once Cleaning the print head consumes ink Cleaning too often uses ink unnecessarily IMPORTANT DO NOT touch the print head Touching the print
55. 2 Menu and Features 131 Specifications 146 Safety and Legal Choosing a location Put your machine on a flat stable surface that is free of vibration and shocks such as a desk Put the machine near a telephone socket and a standard grounded electrical socket Choose a location where the temperature remains between 10 C and 35 C WARNING DO NOT put the machine near heaters air conditioners refrigerators medical equipment chemicals or water DO NOT connect your machine to electrical sockets on the same circuit as large appliances or other equipment that might disrupt the power supply v A CAUTION 84 Avoid placing your machine in a high traffic area Avoid placing your machine on a carpet DO NOT expose the machine to direct sunlight excessive heat moisture or dust DO NOT connect your machine to electrical sockets controlled by wall switches or automatic timers Disruption of power can wipe out information in the machine s memory Avoid interference sources such as other cordless telephone systems or speakers DO NOT tip the machine or place it on any tilted surface Doing this may cause ink spillage and internal damage to your machine Safety and Legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance A There are high voltage electrodes inside the machine Before you clean
56. 55 improving quality gcccccdeltesd ccvesssesceasbtoess 125 paper jamS oseecssectestantecaatieccscendsnceectess 117 Nee aea teeters 70 PEDONS arare EEES 55 resolution et tas cratede eater eentee 155 specifications 2 0 eeeeeeeceeeeeeeeeeeeeeteees 155 Printing on small paper 0 cceeeeeeeeeeeeeeeees 12 PNOLOS eea e A 70 See Software User s Guide on the CD ROM Programming your machine 131 Q Quick Dial access codes and credit card N MDETS cireres Er 53 Broadcasting csdtuccnstiecercecdarsceoseewedeaceanee 29 USING GrOUpS serinin 29 Group dial Changing seriereeks 52 setting up Groups for Broadcasting 53 Sear aeeie EE 51 Speed Dial Changing wsirienicotenvs n E REE 52 Setting UP srren ninna 52 USING ireo canes 51 R Receive Mode ccccccecccsseseeeeenseeeeeees 34 External TAD ccc cssccceceeseeseeeeeeeees 34 FAX ONIY iieiaeie aiaei 34 FakTel scar erena aa ERS 34 Manual saersi kenene 34 Redial Pause 0 0 ccccccccssessstseeesseeeeeeeeess 51 Reducing COD ES nen nae ee a ea a aE E EEEk 60 incoming faxes sesser erreen 37 163 REPONS eae eee enor Nene ne ene tee eaea 54 Fax Journal ccccccceecceseeceseeseeeeeeeeeees 55 Journal Period 2 0 ccccceecccesseeeeeaees 55 Help LIST sirsenis 55 how to print Saieecchcct cede fcecceocen si cecceattean cee 55 Network Configuration 0 0 55 Quick Dial List 2 0 0 0 cece eecceeeeeeeeeeeees 55 Tr
57. 74 Scan to a memory card or USB Flash memory drive You can scan monochrome and colour documents onto a memory card or USB Flash memory drive Monochrome documents will be stored in PDF PDF or TIFF TIF file formats Colour documents may be stored in PDF PDF or JPEG JPG file formats The default setting is Color 150 dpi and the default file format is PDF The machine automatically creates file names based on the current date For details see the Quick Setup Guide For example the fifth image scanned on July 1 2009 would be named 01070905 PDF You can change the colour and quality Quality Selectable File Format Color 150 dpi PDF JPEG Color 300 dpi PDF JPEG Color 600 dpi PDF JPEG B W 200x100 dpi TIFF PDF B W 200 dpi TIFF PDF Make sure you have put the memory card or USB Flash memory drive in the correct slot IMPORTANT DO NOT take out the memory card or USB Flash memory drive while Photo Capture is blinking to avoid damaging the card USB Flash memory drive or the data stored on them v Load your document Press Scan Press A or Y to choose Scan to Media Printing photos from a memory card or USB Flash memory drive Do one of the following Changing the monochrome E To change the quality press OK and file format go to step E To start scanning press Mono Start Press Menu 4 0 2 or Colour Start Press A or
58. D Press Stop Exit Colour fax transmission Your machine can send a colour fax to machines that support this feature Colour faxes cannot be stored in the memory When you send a colour fax the machine will send itin real time even if Real Time TXis set to Of f Cancelling a fax in progress If you want to cancel a fax while the machine is scanning dialling or sending press Stop Exit Sending a Fax Broadcasting Monochrome only Broadcasting is when the same fax message is automatically sent to more than one fax number You can include Groups Speed Dial numbers and up to 50 manually dialled numbers in the same broadcast After the broadcast is finished a Broadcast Report will be printed 1 Make sure you are in Fax mode CI Load your document Enter a number Press OK You can use either a Speed Dial a Group or a manually entered number using the dial pad Repeat step until you have entered all the fax numbers to be included in the broadcast O Press Mono Start E Note e If you did not use up any of the numbers for Groups you can broadcast faxes to as many as 90 different numbers The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting If you broadcast to the maximum numbers available you will not be able to use dual access e Ifthe Out of Memory message appears press Stop Exit to canc
59. E erar hast 55 How to print a report peace cele cade ates ee dircadiz nea iepen rraren E riie sided aE RAEE ES e 55 Section Ill Copy 10 Making copies 58 HOWTO CODY 9 stesso see E ole secede cera e Aa e e eE 58 Entering Copy MOda a E s 58 Making a single COpy casos cscs esta ten sess eee eee ee ce 58 Making multiple CODICES isctcecsicccptcpecsndics pjeducaeaseuss deus aebeenshvieeiagrpeeienieudieesaenl 58 BSD OYUN aioe scenes Sine EE TEE E E E T EE 58 Copy Options oneee e eevee ene eee eee reer ere 59 Changing copy speed and quality ccccccecceeeeeeeeeeeeeeeeeeeeeeteeeteteeeeeeeenees 60 Enlarging or reducing the image copied 0 0 0 0 cece eeeeeeeeeeeeeeeeeeeeeeeeeeeaaeaaeeeeeees 60 Making N in 1 copies or a poster Page Layout c eeeeeeeeeeeeeeereeeees 61 Sorting copies using the ADF Monochrome only MFC 295CN only 63 Adjusting Brightness and Contrast ccceeeceeeceeeeeeeeaeaeeeeeeceeeeeeeeeeeeeeeeees 63 Paper Options siesta dientcessteGiuerdievserscecaseasehgaduancueeuce dent se huexsiivireirneciedierd eeseees 64 Section IV Direct Printing 11 Printing photos from a memory card or USB Flash memory drive 66 PhotoCapture Center Operations ccscceccceeeccecccneceeceecececeeeeeeeeeeneneneees 66 Printing from a memory card or USB Flash memory drive without a PC 66 Scanning to a memory card or USB Flash memory drive without a PC 66 Using PhotoCapture Cen
60. Enlarge Reduce GQ Press Copy Options and A or Y to Press OK Do one of the following E Press A or Y to choose the enlargement or reduction ratio you want Press OK E Press A or Y to choose Custom 25 400 Press OK Use the dial pad to enter an enlargement or reduction ratio from 25 to 400 For example press 5 3 to enter 53 Press OK QO Press Mono Start or Colour Start E Note Page Layout is not available with Enlarge Reduce e Fit to Page does not work properly if the document on the scanner glass is skewed by more than 3 degrees Using the document guide lines on the left and top place your document in the upper left hand corner with the document face down on the scanner glass Making copies Making N in 1 copies ora poster Page Layout The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page You can also produce a poster When you use the poster feature your machine divides your document into sections then enlarges the sections so you can assemble them into a poster If you want to print a poster use the scanner glass IMPORTANT e Make sure the paper size is set to Letter or A4 e You cannot use the Enlarge Reduce and Stack Sort settings MFC 295CN with the N in 1 and Poster features e Nin 1 colour copies are not available e P means Portrait and L means Landscape e You can only make one poster copy at a time
61. Press A or Y to make a lighter or darker print Press OK Press Stop Exit Contrast You can choose the contrast setting More contrast will make an image look sharper and more vivid Press Menu 4 6 Press A or Y to increase or decrease the contrast Press OK Press Stop Exit Cropping If your photo is too long or wide to fit the available space on your chosen layout part of the image will be automatically cropped The default setting is On If you want to print the whole image turn this setting to of If you are also using the Borderless setting turn Borderless to Off See Borderless printing on page 73 Press Menu 4 7 B Press A or to choose Off or On Press OK O Press Stop Exit Cropping O Borderless printing This feature expands the printable area to the edges of the paper Printing time will be slightly slower Press Menu 4 8 amp Press A or Y to choose Off or On Press OK O Press Stop Exit 73 Chapter 11 Date Print You can print the date if it is already in the data on your photo The date will be printed on the lower right corner If the data doesn t have the date information you cannot use this function Press Menu 4 9 Press A or to choose On or Off Press OK amp Press Stop Exit Note The DPOF setting on your camera must be turned off to use the Date Print
62. TKIP AES SecureEasySetup Yes simple setup with your SecureEasySetup capable access point router AOSS Yes simple setup with your AOSS capable access point router WPS Yes simple setup with your Wi Fi Protected Setup capable access point router See the Computer Requirements chart on page 157 If you require more advanced printer management use the latest Brother BRAdmin Professional utility version that is available as a download from http solutions brother com Print only via network For the latest driver updates for the Mac OS X you are using visit us at http solutions brother com 159 Wireless one push configuration MFC 253CW 255CW 257CW If your wireless access point supports either SecureEasySetup Wi Fi Protected Setup PBC 1 or AOSS you can configure the machine easily without a computer By pushing a button on the wireless LAN router access point and the machine you can set up the wireless network and security settings See the user s guide for your wireless LAN router access point for instructions on how to access one push mode 1 Push Button Configuration Note Routers or access points that support SecureEasySetup Wi Fi Protected Setup or AOSS have the symbols shown below Wi Fi PROTECTED SETUP 160 A ADF automatic document feeder 18 28 Answering machine TAD 0 08 47 CONNECUNG cicciesiieee traces rerai 47 Apple Mac
63. USB direct interface while the machine is reading or writing to the memory card or USB Flash memory drive the Photo Capture key is blinking You will lose your data or damage the card The machine can only read one device at a time so do not put more than one device in the slots Printing photos from a memory card or USB Flash memory drive How to print from a memory card or USB Flash memory drive Before printing a photo you must first print a thumbnail index to choose the number of the photo you want to print Follow the instructions below to start printing directly from your memory card or USB Flash memory drive Make sure you have put the memory card or USB Flash memory drive in the correct slot For example the LCD will show the following message 2 Press Photo Capture For DPOF printing see DPOF printing on page 71 Press A or to choose Print Index Press OK Press Colour Start to start printing the index sheet Make a note of the image number you want to print See Print Index Thumbnails on page 69 QO To print images press A or to choose Print Images in step and then press OK See Printing Photos on page 70 Enter the image number and press OK Press Colour Start to start printing Print Index Thumbnails The PhotoCapture Center assigns numbers for images such as NO 1 NO 2 NO 3 and so on gt NO 1 01 01 2009 DEI JPG 100KB The PhotoCaptur
64. USER S GUIDE MFC 253CW MFC 255CW MFC 257CW Ss lt 2 SES S SZ MS A MFC 295CN If you need to call Customer Service Please complete the following information for future reference Model Number MFC 253CW MFC 255CW MFC 257CW and MFC 295CN Circle your model number Serial Number 1 Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother E may serve as confirmation of the purchase date of your product should you lose your receipt and E may support an insurance claim by you in the event of product loss covered by insurance 2009 Brother Industries Ltd Approval Information and Compilation and Publication Notice THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased and does not offer any warranty in the event that this product is used on public telecommunication lines in another country Compilation and Publication N
65. We recommend testing various paper types before buying large quantities For best results use Brother paper E When you print on inkjet paper coated paper transparencies and photo paper be sure to choose the correct print media in the Basic tab of the printer driver or in the Paper Type setting of the menu See Paper Type on page 22 E When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray An extra sheet has been included in the paper package for this purpose E When you use transparencies or photo paper remove each sheet at once to prevent smudging or paper jams E Avoid touching the printed surface of the paper immediately after printing the surface may not be completely dry and may stain your fingers 14 Recommended print media To get the best print quality we suggest using Brother paper See the table below If Brother paper is not available in your country we recommend testing various papers before purchasing large quantities We recommend using 3M Transparency Film when you print on transparencies Brother paper Paper Type Item A4 Plain BP60PA A4 Glossy Photo BP71GA4 A4 Inkjet Matte BP60MA 10 x 15 cm Glossy Photo BP71GP Handling and using print media E Store paper in its original packaging and keep it sealed Keep the paper flat and away from moisture direct sunlight and heat E Avoid touching
66. Y to choose TIFF or PDF Press A or Y to choose the quality and Press OK then press OK Press Stop Exit Do one of the following E To change the file type go to step Changing the colour file E To start scanning press Mono Start format or Colour Start Press A or Y to choose the file type 0 pie tae pee choose one of the options below amp Press A or Y to choose PDF or JPEG E To change the file name press OK Press OK and go to step Press Stop Exit E To start scanning press Mono Start or Colour Start The file name is set automatically However you can set a name of your choice using the dial pad You can only change the first 6 digits Press Mono Start or Colour Start Changing the image quality Press Menu 4 0 1 Press A or to choose B W 200x100 dpi B W 200 dpi Color 150 dpi Color 300 dpi or Color 600 dpi Press OK Press Stop Exit 75 Chapter 11 Understanding the Besse seve ce This message will appear if a USB device Error Messages or USB Flash memory drive that is not a supported has been connected to the USB Once you are familiar with the types of errors direct interface For more information that can occur while you are using visit us at http solutions brother com PhotoCapture Center you can easily This message will also appear if you identify and troubleshoot any problems connect a broken device to the USB
67. alled is not a brand new one be sure to press 2 No e If the LCD shows No Cartridge or Cannot Detect after you install the ink cartridges check that the ink cartridges are installed correctly A CAUTION If ink gets in your eyes wash them out with water at once and call a doctor if you are concerned 121 IMPORTANT DO NOT take out ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots If you do so the ink may stain your skin If ink gets on your skin or clothing immediately wash it off with soap or detergent If you mix the colours by installing an ink cartridge in the wrong position clean the print head several times after correcting the cartridge installation Once you open an ink cartridge install it in the machine and use it up within six months of installation Use unopened ink cartridges by the expiration date written on the cartridge package DO NOT dismantle or tamper with the ink cartridge this can cause the ink to leak out of the cartridge 122 Cleaning the outside of the machine IMPORTANT e Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine e DO NOT use cleaning materials that contain ammonia e DO NOT u
68. ansmission Verification 54 55 User Settings 0 0 0 reesen 55 Resolution CODY raer E E E EEEE 151 fak n e E ce 149 PINT ete meee Penner ey 155 SCAN cc6262ee 32 E a se taeeeee 154 setting for next fax seese 31 Ring Delay setting cceeeeee 36 S Safety Instructions cceceeeeeeeeeee eee eees 90 Scanner glass CIGAIUING secera ei R 123 USING siene e 19 Scanning See Software User s Guide on the CD ROM Serial Number how to find See inside front cover Shipping the machine c ceeeee 128 Sleep Mode gecassdcesdncucevuccvatcdamecpententusvbewnnes 24 Sockets TAD answering machine 47 Speed Dial CHONGQING seca icsacetecteaoaezaccacesimakieameaneveact 52 setting UD ccrseccseeieies isura 52 T TAD telephone answering device external oo eee ceecccceeeceeeeeceseeeeeseeeeeees 34 47 Connecting asec arcsec Alec reelececiee eet 47 receive mode cccceeeccceeececceceecaeeeeeaees 34 recording OGM s ccccicn cena cedeneeiens 48 Telephone line CONNECTIONS cccceeeccceeecceceeseeeceeeeeeaees 47 difficulties ceecee 104 interference escseeirrrrirrerrrerrrrerrren 109 multi line PABX cccceeeesseeeeeeeaees 48 Temporary copy settings eeee 59 164 Text entering esesessssessererrrrrrrerserreseen 145 special characters cccccccsseseeeeees 145 Transparencies 006 14 15 17 148 Troubles
69. aper tray and the paper side guides are adjusted correctly See Loading paper and other print media on page 8 Make sure the Jam Clear Cover is closed properly Smudged stain at the top center of the printed page Make sure the paper is not too thick or curled See Acceptable paper and other print media on page 14 Smudged stain at the right or left corner of the printed page Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pages settings Printing appears dirty or ink seems to run Make sure you are using the recommended types of paper See Acceptable paper and other print media on page 14 Don t handle the paper until the ink is dry Make sure you are using Brother Original Innobella ink If you are using photo paper make sure that you have set the correct paper type If you are printing a photo from your PC set the Media Type in the Basic tab of the printer driver Stains appear on the reverse side or at the bottom of the page Make sure the printer platen is not dirty with ink See Cleaning the machine s printer platen on page 124 Make sure you are using Brother Original Innobella ink Make sure you are using the paper support flap See Loading paper and other print media on page 8 The machine prints dense lines on the page Check Reverse Order in the Basic tab of the printer driver Th
70. atures of your machine if available or an external telephone or external telephone answering device connected on the same line as the machine Yes No Are you using the voice message function of an external telephone answering device Fax Onl No af Do you want the machine to answer fax and gt Manual telephone calls automatically No ee Fax Tel Yes External TAD Yes To set a receive mode follow the instructions below Press Menu 0 4 Press A or Y to choose Fax Only Fax Tel External TAD or Manual Press OK Press Stop Exit The LCD will show the current receive mode izel 11 5353 Fax 1 Current receive mode Fax Fax Only 34 Using Receive Modes Some receive modes answer automatically Fax Only and Fax Tel You may want to change the ring delay before using these modes See Ring Delay on page 36 Fax Only Fax Only mode will automatically answer every Call If the call is a fax your machine will receive it Fax Tel Fax Tel mode helps you automatically manage incoming calls by recognising whether they are fax or voice calls and dealing with them in one of the following ways E Faxes will be automatically received E Voice calls will start the F T Ring to tell you to pick up the line The F T Ring is a fast double ring made by your machine See F T Ring Time Fax Tel mode only on page 36 and Ring Delay on page 36 Manual To receive a fax in manual mode l
71. ceccceeeeeeeeeee eee eeeeeeeeeeeaeeeaeneeeneeeeeeeees 110 Transferring your faxes or Fax Journal report ccceeeeeceeceeceeeeeeeeeeeeeeees 115 Document jam MFC 295CN only cceeceee eee ee te eee eee eeeee ee eeeeeeeeeeeeeeaeaeas 116 Printer jam or paper jam soeueeeeneceteshest xtresseccevake cede ceagehctceameneneutngsdaceedancbeebas 117 vi C D E Routine VAIN NANG Co ectiediedos 5 cleat ccpeec aden adadee te eencemacteeted aeeaateddariedansateacdese Replacing the ink Carn QeS siscescsnccactdccdvccnsecessecaenderd Seccsecunpduntiocsmetdents Cleaning the outside of the machine ccceceeeceeee ete eeteeeeeeeeeeeeeee Cleaning the scanner glass ccscccaeted accdedecntactcqes seenaevusedincdexdiodieestensecuuy Cleaning the machine s printer platen cccececeeee tees rnn nnne rrenen Cleaning the paper pick up rollers cccccececeeeeee eet ee ee te eee eeeeeeeeeeeee Cleaning the print head 00 0 0 cccecceeceeeeeeeeceeee cece ceeeeeeeeeeeeeeeeeeeeeteteneees Checking the print quality csscasccunctcaccscnsconiee eur duptacevtertscterenerenmeuevienis Checking the print alignment ccccceeeeeeeeeeeeceeeeeeteeeeeeeeeeeeeeteteteeey Checking the ink volume sisecsechsecccrctacsscecacsamnareinmenseaad Machine Information cies deat aie cat aeccccctan canine naelaetis sey an acl acoacaion ian dative macecenes Checking the Serial MUMDED cccccceeeececeecececeeeeeeeeeeeeeeeee
72. d technician to restore the product to normal operation E f the product has been dropped or the cabinet has been damaged E f the product exhibits a distinct change in performance indicating a need for service 23 This unit will only work in conjunction with a tone signalling DTMF telephone but some telephones are not compatible Since noise or speech from the telephone can upset dialling from this unit errors may result if the devices are used together in other than quiet conditions 24 Where it is necessary to dial prefix digits such as a Caller Display override code 0196 or 0197 this unit will have to be used in conjunction with an associated tone signalling DTMF telephone 25 Note that some telephones are not compatible with this unit and dialling errors may result if the two devices are used together in other than quiet conditions The Telecom Faults Service is not to be called should such problems arise In such cases it is recommended that the prefix and wanted number are dialled manually 26 This equipment may not provide for the effective hand over of a call to another device connected to the same line 95 27 This equipment is not capable under all operating conditions of correct operation at the higher speeds for which it is designed Telecom will accept no responsibility should difficulties arise in such circumstances This condition typically applies to 56 kbit s modems and facsimile machines opera
73. direct E Hub is Unusable interface This message will appear if a Hub or USB Flash memory drive with a Hub has been put into the USB direct interface E Media Error This message will appear if you put in a memory card that is either bad or not formatted or when there is a problem with the media drive To clear this error take out the memory card E No File This message will appear if you try to access a memory card or USB Flash memory drive in the drive slot that does not contain a JPG file Mout of Memory This message will appear if you are working with images that are too large for the machine s memory This message will also appear when a memory card or USB Flash memory drive you are using does not have enough space available for the scanned document E Media is Full This message will appear if you are trying to save more than 999 files in a memory card or USB Flash memory drive 76 Printing photos directly from a PictBridge camera af PictBridge Your Brother machine supports the PictBridge standard allowing you to connect to and print photos directly from any PictBridge compatible digital camera If your camera is using the USB Mass Storage standard you can also print photos from a digital camera without PictBridge See Printing photos directly from a digital camera without PictBridge on page 79 PictBridge requirements To avoid errors remember the following points
74. duced incoming fax on page 37 Telephone Line or Connections Difficulty Suggestions Dialling does not work No dial tone Check that the machine is plugged in and switched on Check the line cord connection Not available in New Zealand Change the Tone Pulse setting See Quick Setup Guide Lift the external telephone s handset and listen for a dial tone If there is no dial tone ask your telephone company to check the line and or socket The machine does not answer when called Make sure the machine is in the correct receiving mode for your setup See Receive modes on page 34 Check for a dial tone If possible call your machine to hear it answer If there is still no answer check the telephone line cord connection If there is no ringing when you call your machine ask your telephone company to check the line 104 Receiving Faxes Troubleshooting and Routine Maintenance Difficulty Suggestions Cannot receive a fax Check the line cord connection Make sure the machine is in the correct receiving mode for your setup See Receive modes on page 34 If you often have interference on the telephone line try changing the menu setting of Compatibility to Basic for VoIP See Telephone line interference on page 109 Sending Faxes Difficulty Suggestions Cannot send a fax Check the line cord connection Make sur
75. e A a E 22 Volume SUING scrii iip a A a e ieee e ea h 22 Ring Volume or ce tncscen eres ce nas cenncceceencctead oicnede denna nceaiemeadsaddancentaegentennceeaancadte dence 22 Beeper VolUMEe mene eee ae eer Re ene nee ee eee erence eee eer ee 22 Speaker Volume sssssssoseeeeeeeeeseeenetetetetttttttttttttttntn tn rnnnnnn nnn ss eevee batcccncacetanienes 23 Setting Daylight Saving TMM Sista sistent OR eaten cher Geel ea decide eek 23 acc cere aie ec pele ecto oe e E a eaea cee re eer ae 24 LOD NAS Bassai s chee icia eee e aieeaa EN ana REE 24 Sleep ModE rrera raene ra EEE E aE bce saa E EE da EA EEEE E E EEE EES 24 4 Security features 25 TX LOCK irere csn n oe ee eee eee meer pE AE daia ENEAS 25 Setting and changing the TX Lock password sssesssssssssrsssesesrrerererererene 25 Turning TX Lock OI OTE asec coer etacceccedenedees yrs iepak aier a EEn Edi 26 Section Il Fax 5 Sending a Fax 28 Entering Fax MOUE sisane a aeS E ere EEEa Erai 28 Faxing from the ADF MFC 295CN only ceeeececeeceeeeeeeeeeeeeeeeeeeeeeeees 28 Faxing from the scanner glass 2 2 ccceceeeee cece eee ee teeta eee ea ea eaeaeaeaeeeeaeaeeees 28 Faxing Letter size documents from the scanner glass eeeee 29 Colo r fax transmissies inaapi a e iaar NEFERET 29 Cancelling a fax in progresS seseeesseesesseeerttttstetetetstttttttttttttttrtntnnnnnnnn nenene 29 Broadcasting Monochrome only sssssssssss
76. e Center uses these numbers to identity each picture You can print a thumbnail page to show all the pictures on the memory card or USB Flash memory drive Note Only file names that are 8 characters or less will be printed correctly on the Index sheet Make sure you have put the memory card or USB Flash memory drive in the correct slot Press Photo Capture Press A or Y to choose Print Index Press OK amp Press A or Y to choose 6 Images Line or5 Images Line Press OK E E A 6 Images Line 5 Images Line Print time for 5 Images Line will be slower than 6 Images Line but the quality is better 69 Chapter 11 GD Press A or Y to choose the type of paper you are using Plain Paper Inkjet Paper Brother BP71 or Other Glossy Press OK 5 Press A or Y to choose the paper size you are using A4 or Letter Press OK QO Press Colour Start to print Printing Photos Before you can print an individual image you have to know the image number Make sure you have put the memory card or USB Flash memory drive in the correct slot Print the index first See Print Index Thumbnails on page 69 Press Photo Capture Press A or to choose Print Images Press OK Note If your memory card contains valid DPOF information the LCD will show DPOF Print Yes See DPOF printing on page 71 70 amp Enter the image number that you want
77. e paper tray with the address side down and the flap positioned as shown in the illustration Adjust the size and margin in your application Removing small printouts from the machine When the machine ejects small paper onto the output paper tray you may not be able to reach it Make sure printing has finished and then pull the tray completely out of the machine 12 Printable area Loading paper and documents The printable area depends on the settings in the application you are using The figures below show the unprintable areas on cut sheet paper and envelopes The machine can print in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide on the CD ROM Cut Sheet Paper Envelopes 3 4 3 4 1 t 1 O Top 1 Bottom 2 Left 3 Right 4 Cut Sheet 3 mm 3 mm 3 mm 3 mm Envelopes 12 mm 24 mm 3 mm 3 mm E Note The Borderless feature is not available for envelopes 13 Chapter 2 Acceptable paper and other print media The print quality can be affected by the type of paper you use in the machine To get the best print quality for the settings you have chosen always set the Paper Type to match the type of paper you load You can use plain paper inkjet paper coated paper glossy paper transparencies and envelopes
78. e printouts are wrinkled In the printer driver Advanced tab click Colour Settings and uncheck Bi Directional Printing for Windows or Bi Directional Printing for Macintosh Make sure you are using Brother Original Innobella ink Cannot perform Page Layout printing Check that the paper size setting in the application and in the printer driver are the same Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time Try the other quality settings in the printer driver Basic tab Also click the Colour Settings and make sure you uncheck Colour Enhancement Turn the borderless feature off Borderless printing is slower than normal printing See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide on the CD ROM Photo paper does not feed properly When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray An extra sheet has been included in the paper package for this purpose Clean the paper pick up roller See Cleaning the paper pick up rollers on page 124 103 Printing continued Difficulty Suggestions Machine feeds multiple pages Make sure the paper is loaded correctly in the paper tray See Loading paper and other print media on page 8 Check that more than two types of paper are not l
79. e that the Fax key is illuminated See Entering Fax mode on page 28 Ask the other party to check that the receiving machine has paper Print the Transmission Verification Report and check for an error See Reports on page 55 Transmission Verification Report says RESULT ERROR There is probably temporary noise or static on the line Try sending the fax again If you send a PC FAX message and get RESULT ERROR on the Transmission Verification Report your machine may be out of memory If the problem continues ask the telephone company to check your telephone line If you often get transmission errors due to possible interference on the telephone line try changing the menu setting of Compatibility to Basic for VoIP See Telephone line interference on page 109 Poor fax send quality Try changing your resolution to Fine or S Fine Make a copy to check your machine s scanner operation If the copy quality is not good clean the scanner See Cleaning the scanner glass on page 123 Sent faxes are blank Make sure you are loading the document properly See Loading documents on page 18 Vertical black lines when sending MFC 295CN only If the copy you made shows the same problem clean the scanner See Cleaning the scanner glass on page 123 Handling Incoming Calls Difficulty Suggestions The machine Hears a voice as a CNG Tone
80. ections Options Descriptions Page 4 PhotoCapture 6 Contrast E Adjusts the contrast 73 Continued O00080 00800 OBCO0 E 7 Cropping On Crops the image around 73 the margin to fit the paper off i size or print size Turn this feature off if you want to print whole images or prevent unwanted cropping 8 Borderless On Expands the printable 73 area to fit the edges of the Off paper 9 Date Print On Prints the date on your 74 off photo 0 Scan to 1 Quality B W 200x100 dpi Selects the Scan 75 Media B W 200 dpi resolution for your type of document Color 150 dpi Color 300 dpi Color 600 dpi 2 B W File Type TIFE Selects the default file 75 format for black and white PDF scanning 3 ColorFile Type PDF Selects the default file 75 format for colour JPEG scanning The factory settings are shown in Bold with an asterisk K 138 Network menu MFC 253CW MFC 255CW and MFC 257CW Menu and Features Level1 Level2 Level3 Level4 Options Descriptions 5 Network 1 TCP IP 1 BOOT Method Auto Chooses the grati BOOT method E that best suits RARP your needs BOOTP DHCP 2 IP Address 000 255 Enter the IP 000 255 address 000 255 000 255 3 Subnet Mask 000 255 Enter the Subnet 000 255 igen 000 255 000 255 4 Gateway 000 255 Enter the Gateway 000 259 address 000 255 000 255
81. ed Open the ADF cover amp Pull the jammed document up and to the left Gy Close the ADF cover QO Press Stop Exit IMPORTANT To avoid future document jams close the ADF cover correctly by pushing it down gently in the middle Document is jammed inside the ADF unit D Take out any paper from the ADF that is not jammed Lift the document cover Pull the jammed document out to the left D Close the document cover O Press Stop Exit Troubleshooting and Routine Maintenance Printer jam or paper jam Open the Jam Clear Cover 1 at the back of the machine Pull the jammed paper out of the machine Take out the jammed paper depending on where it is jammed in the machine If the paper support flap is open close it and then close the paper support Pull the paper tray completely out of the machine Pull out the jammed paper 1 and press Stop Exit Close the Jam Clear Cover Make sure the cover is closed properly E Clear the error message by lifting the scanner cover from the front of the machine and then close it E f the error message is still displayed or if you cannot remove the jammed paper from the front of the machine please go to the next step 117 6 Using both hands use the plastic tabs on both sides of the machine to lift the scanner cover 1 until it locks securely in the open position Make sure that there is no jammed pape
82. ed States and or other countries Microdrive is a trademark of International Business Machines Corporation Memory Stick is a trademark of Sony Corporation xD Picture Card is a trademark of FUJIFILM Corporation Toshiba Corporation and Olympus Optical Co Ltd PictBridge is a trademark Memory Stick PRO Memory Stick PRO Duo Memory Stick Duo MagicGate Memory Stick Memory Stick Micro and M2 are trademarks of Sony Corporation BROADCOM SecureEasySetup and the SecureEasySetup logo are trademarks or registered trademarks of Broadcom Corporation in the United States and or other countries AOSS is a trademark of Buffalo Inc Wi Fi WPA WPA2 Wi Fi Protected Access and Wi Fi Protected Setup are either trademarks or registered trademarks of Wi Fi Alliance in the United States and or other countries Intel and Pentium are trademarks of Intel Corporation in the U S and other countries AMD is a trademark of Advanced Micro Devices Inc FaceFilter Studio is a trademark of Reallusion Inc All other trademarks are the property of their respective owners 101 Troubleshooting and Routine Maintenance Troubleshooting If you think there is a problem with your machine check the chart below and follow the troubleshooting tips Most problems can be easily resolved by yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com I
83. eeeteeteteeey Reset UNCION S edre seipie steine i aea Er EEE ria e Ee How to reset the machine wosccisscececcndcpec siadiarteridecde raced sccchicseinnceeeiecnie sts Packing and shipping the Ma CHNING ceceeeeeeeeteeeeeeeeeeeeeeeeeeeeeeaaeaaeeee Menu and Features On screen PFOGrFAMMING cceeeeeeeeceeeceeeeeeaeaeaeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeteeeees Men tables nai cesta ae aae ede eae ne ease ee Memory SO AG Se occ tices tose pecctne nec teeeieeseh dest tede ngs d awceeaeemtentecseaseecate LY O08 O13 eee ee ee nea er ee eee ee ener eee eer er eae eee Menu Ti ced wnat cctic nce ceeleedle ncaa cna tencceanscnencesdanss ecde can nmnateceencactadlateeechcccacieay Entenng TEXT omerici oina eee ee a ae a eT rey eee ne eee Specifications ooN tcp ae ence eee teeter PhotoCapt r Center ccs ccestetsctecerelea ce leeateevelerucicnboeeaeetdaaluemgatecuncatc PictBridge MFC 295CN only 2 22 ccccccteecenescaneceteeeesnstnnnseesesaresesescstenseces SCANNET onko wren ee en ne me re ner tae Meni cee ey a eae NN acerca dye ate E E E E Oa EEA WSS iieii irnos ee eiaa Guba aa ial oe ininda eaaet Computer requirement ccc cece ceceececeeeeeeeecececeeeeeeeeeeeeeeeeeeeeseeteneees Cons mable items etic cece secgeeks eee Aiea Network LAN cscs cise cece oeeaaeaii aea REE a EEA EAE E e E eae Wireless one push configuration MFC 253CW 255CW 257CW Index vii vii General General Information Loadi
84. el 22 how of the beeper ed High 3 Speaker Off Adjusts the speaker 23 volume LOW Med High 5 Daylight On Changes for Daylight 23 Save Saving Time manually Off 6 LCD Contrast Light Adjusts the contrast ofthe 24 Dark LCD 7 Sleep Mode 1 Min You can choose how long 24 J Min the machine will remain D idle before it goes into 3 Mins sleep mode 5 Mins 10 Mins 30 Mins 60 Mins Wp The factory settings are shown in Bold with an asterisk 2 134 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax 1 Setup 1 Ring Delay 02 10 02 Sets the number of rings 36 Receive Example for before the machine P answers in Fax Only or In Fax mode Australia only Fax Tel mode 2 F T Ring Time 20Secs Sets the F T 36 p pseudo double ring time 305668 in Fax Tel mode 40Secs 70Secs For New Zealand 20Secs 30Secs 40Secs 55Secs 3 Fax Detect On Receives fax messages 37 ac automatically when you answer a call and hear the fax tone 4 Remote Codes On x51 51 Allows you to answer all 49 x91 91 for New calls at an extension or Zealand external telephone and use codes to turn the Off machine on or off You can personalize these codes 5 Auto Reduction On Cuts the size of incoming 37 faxes Off 2 Setup Send 1 Contrast Auto Changes the lightness or 31 In Fax mode Light darkness of faxes you only se
85. el or Mono Start to send the pages scanned so far 29 Chapter 5 Cancelling a Broadcast in progress G Press Menu 2 4 The LCD will show the fax number being dialled Press OK The LCD will show the job number together with the number being dialled and then Press 1 to cancel the fax number being dialled The LCD will then show the Broadcast job number and1 Clear 2 Exit Press 1 to cancel 5 Press Stop Exit 30 Additional sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings resolution contrast scan size overseas mode and real time transmission D Make sure you are in Fax mode 1 Load your document Choose a setting you want to change in the Setup Send menu Menu 2 2 Press OK setting Choose the option you want for the Press OK Do one of the following E Press 1 to change another setting E Press 2 when you have finished choosing your settings Send the fax as normal Contrast If your document is very light or very dark you may want to change the contrast For most documents the default setting Auto can be used It automatically chooses the suitable contrast for your document Use Light when sending a light document Use Dark when sending a dark document Make sure you are in Fax mode CJ Load your document Press Menu 2 2 1 4 Pres
86. ends 36 FaxStream Duet ccccccccsesesesesesesesseees 38 G Greyscale cnc neck cectesctstrmetnannes 149 154 Groups for Broadcasting ccccceeeeeeees 53 162 H Help LCD messages eceeeeee eee ee 131 USING MENU keys cc eeeeeeeeeee eee eees 131 Menu Table cccccseeceeeeeees 131 133 HOOK key using cisicctsccecsenceieseecsccceemetesisncest 6 l Ink cartridges checking ink volume ceeeeeeees 127 ink dot counter aanensnsesenenererennrrnnn 119 replacing tase tetecceseesecees ncerscuataneeateccetce 119 Ta ale oX t ar 158 J Jams COCUMENE isise a 116 paper sariin dedenin era eer ree eee 117 L LCD liquid crystal display 000 131 CONTAS sotir sine bi vadncw en engcendenst 24 M Macintosh See Software User s Guide on the CD ROM Maintenance routine ccceeeeees 119 replacing ink cartridges n s 119 Manual dialling soreer E ceeded 51 KETO h E S AE EEP 34 transmission oonnneonnnnnnnnnnnnnnnnennnnennne 33 Memory Storage cccccccccccceceeeeeeeeeeees 131 Menu Table uo ccc cecccecceeeeseeeeeeeeeeeeees 131 Mode entering COPY cene E e 58 FAM sorar ae 28 PhotoCapture ssssssssssesesseseesererrrrrererenee 6 Scan oeoa a eee 6 Multi line connections PABX 48 N Network Printing See Network User s Guide on the CD ROM Scanning See Software User s Guide on the CD ROM O Out of Memory mes
87. ens to the ring pattern before it answers so do not pick up the phone during that time You will quickly learn to recognize the ring pattern for faxes so you will not be tempted to answer that number Either you or a telephone answering device can answer the main number s Flowchart Sequence of Incoming call Incoming Call either Voice or Fax All extension phones ring twice fax machine is silent Registered f Main number eae Voice Number Fax machine Fax machine automatically begins ringing receives and prints on third ring fax message without ringing You answer the call Telephone Answering at an external phone Device TAD or an extension answers the call phone or at the machine s handset EA Note After you have set the FaxAbility feature to On the receive mode is set to Manual automatically Unless you have a TAD or Voice Mail set up on the FaxAbility number Manual mode means you must answer all the call yourself You can not change the receive mode to the other mode while the FaxAbility is set to on How to Turn FaxAbility OFF or ON The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom To change the setting repeat steps Step is where you can choose either On or Off Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions If you have FaxAbility S
88. enu You can scroll more quickly through each menu level by pressing A or Y for the direction you want Press OK when that option appears on the LCD The LCD will then show the next menu level Press A or Y to scroll to your next menu selection Press OK When you finish setting an option the LCD shows Accepted Press Stop Exit 132 Menu Table The menu table will help you understand the menu selections and options that are found in the machine s programs The factory settings are shown in Bold with an asterisk Menu Choose amp OK Choose amp OK a a Menu and Features to accept to exit Stop Exit B Main Menu Submenu Menu Selections Options Descriptions Page 1 General Setup 1 Mode Timer 0 Sec 30 Secs 1 Min 2 Mins 5 Mins Off Sets the time to return to Fax mode 21 2 Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy Transparency Sets the type of paper in the paper tray 22 3 Paper Size A4 AS 10x15cm Letter Legal Sets the size of the paper in the paper tray 22 The factory settings are shown in Bold with an asterisk 2 133 Main Menu Submenu Menu Selections Options Descriptions Page 1 General 4 Volume 1 Ring Off Adjusts the ring volume 22 Setup Ten ontinued C Med High 2 Beeper Off Adjusts the volume lev
89. enu keys User friendly programming helps you take full advantage of all the menu selections your machine has to offer Since your programming is done on the LCD we have created step by step on screen instructions to help you program your machine All you need to do is follow the instructions as they guide you through the menu selections and programming options Menu table You can program your machine by using the Menu table that begins on page 133 These pages list the menu selections and options Press Menu followed by the menu numbers to program your machine Memory storage Even if there is a power failure you will not lose your menu settings because they are stored permanently Temporary settings such as Contrast Overseas mode and so on will be lost You may have to reset the date and time Menu and Features Menu keys Menu Access the menu an Go to the next menu level OK Accept an option Go back to the previous menu level Delete an incorrect letter when Clear Back you need to enter text into the machine Scroll through the current menu level Go back to the previous menu level Stop Exit Exit the menu or stop the current a operation 131 To access the menu mode Press Menu Choose an option E Press 1 for General Setup menu E Press 2 for Fax menu E Press 3 for Copy menu E Press 0 for Initial Setup m
90. er s Guide and Network User s Guide in HTML format This format is recommended for viewing on your computer E PDF documents User s Guide for stand alone operations and Software User s Guide and Network User s Guide in PDF format This format is recommended for printing the manuals Click to go to the Brother Solutions Center where you can view or download the PDF documents Internet access and PDF Reader software are required Chapter 1 How to find Scanning instructions There are several ways you can scan documents You can find the instructions as follows Software User s Guide E Scanning Windows 2000 Professional Windows XP and Windows Vista E ControlCenter3 Windows 2000 Professional Windows XP and Windows Vista E Network Scanning Windows 2000 Professional Windows XP and Windows Vista ScanSoft PaperPort 11SE with OCR How to Guides Not available in Hong Kong and Taiwan E The complete ScanSoft PaperPort 11SE with OCR How to Guides can be viewed from the Help selection in the ScanSoft PaperPort 11SE application Presto PageManager User s Guide Hong Kong and Taiwan users only E Instructions for scanning directly from Presto PageManager The complete Presto PageManager User s Guide can be viewed from the Help selection in the Presto PageManager application How to find Network setup instructions MFC 253CW 255CW 257CW Your
91. er than genuine Brother Original cartridges or the refilling of used cartridges with ink from other sources If damage is caused to the print head or other parts of this machine as a result of using other brands of ink or ink cartridges any repairs required as a result may not be covered by the warranty Open the ink cartridge cover If one or more ink cartridges have reached the end of their life the LCD shows Cannot Print or B amp W Print Only 120 Press the lock release lever as shown to release the ink cartridge indicated on the LCD Remove the cartridge from the machine o Open the new ink cartridge bag for the colour shown on the LCD and then take out the ink cartridge Troubleshooting and Routine Maintenance Turn the green knob on the protective QO Gently push the ink cartridge until it yellow cap clockwise until it clicks to clicks and then close the ink cartridge release the vacuum seal then remove cover the cap 1 Sd Ss The machine will automatically reset the ink dot counter e Note e If you replaced an ink cartridge for example Black the LCD may ask you to verify that it was a brand new one Did You Change Blck For each QO Each colour has its own correct position new cartridge you installed press 1 Yes Insert the ink cartridge in the direction of to automatically reset the ink dot counter the arrow on the label for that colour If the ink cartridge you inst
92. er application How to find Network setup instructions MFC 253CW 255CW 257CW Your machine can be connected to a wireless or wired network You can find basic setup instructions in the Quick Setup Guide If your wireless access point or router supports SecureEasySetup Wi Fi Protected Setup or AOSS follow the steps in the Quick Setup Guide For more information about network setup please see the Network User s Guide General Information Accessing Brother Support Windows You can find all the contacts you will need such as Web support Brother Solutions Center on the Brother CD ROM E Click Brother Support on the Top Menu The following screen will appear Macromedia Flash Player 8 Multi Function Center Top Menu Brother Support wy Brother Home Page a Brother Solutions Center a Supplies Information a Brother CreativeCenter E To access our website http www brother com click Brother Home Page E For the latest news and product support information http solutions brother com click Brother Solutions Center E To visit our website for original Brother supplies http www brother com original click Supplies Information E To access the Brother CreativeCenter http Avww brother com creativecenter for FREE photo projects and printable downloads click Brother CreativeCenter E To return to the Top Menu click Back or if you have finished click Exit
93. ervice but don t have Call Waiting you need do nothing at this stage If you do have Call Waiting as well as FaxAbility set the Call Waiting menu option to On See below Press Menu 2 0 2 Press A or Y to set FaxAbility to On or Off If you have FaxAbility service choose On Press OK Press Aor to choose Call Waiting to On or Of f If you have Call Waiting service choose On to avoid the trouble caused by Call Waiting Press OK Press Stop Exit Telephone and External devices Caller ID Caller ID is a telephone service that allows the subscriber to see a display of the caller s phone number and name if available as the telephone rings It is a fast way to screen your calls You can respond quickly to calls you missed because Caller IDs are received and stored in your machine memory Note To get the Caller ID Service apply for the Caller ID service at your local telephone company if available Advantages of Caller ID For Business All businesses profit from a quicker response to customer calls Businesses that provide mail order services money lending services or provide confidential information can protect themselves from false orders or acceptance of false identification At Home Residential customers can protect themselves from unwanted calls 43 Chapter 7 How Does the Caller ID Work The Caller ID Appears on the Display When Your Telep
94. f an emergency you must unplug the power cord from the electrical socket to shut off the power completely A This product should be connected to an AC power source within the range indicated on the rating label DO NOT connect it to a DC power source or inverter If you are not sure contact a qualified electrician A Always make sure the plug is fully inserted A DO NOT use the machine if the power cord is frayed or damaged doing so may cause a fire 86 Safety and Legal A When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to people including the following 1 DO NOT use this product near water for example near a bath tub wash bowl kitchen sink or washing machine in a wet basement or near a swimming pool 2 Avoid using this product during an electrical storm There may be a remote risk of electric shock from lightning 3 DO NOT use this product to report a gas leak in the vicinity of the leak 87 A CAUTION A DO NOT put your hands on the edge of the machine under the document cover or the scanner cover Doing this may cause injury 88 DO NOT put your hands on the edge of the paper tray under the paper tray cover Doing this may cause injury Safety and Legal A DO NOT touch the area shaded in the illustration Doing this may cause injury A When mov
95. f the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should never be placed in a built in installation unless adequate ventilation is provided 8 This product should be connected to an AC power source within the range indicated on the rating label Do NOT connect it to a DC power source If you are not sure contact a qualified electrician 9 This product is equipped with a 3 wire grounded plug a plug having a third grounded pin This plug will only fit into a grounded power outlet This is a safety feature If you are unable to insert the plug into the outlet call your electrician to replace your obsolete outlet Do not defeat the purpose of the grounded plug 10 Do not place anything on top of the power cord including this machine Do not allow the power cord to be stepped on 11 Do not place anything in front of the machine that will block received faxes Do not place anything in the path of received faxes 12 Do not touch a document during printing 13 Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock Never spill liquid of any kind on the product 14 Do not attempt to serv
96. f you are having difficulty with your machine Printing Difficulty Suggestions No printout Check the interface cable or wireless connection on both the machine and your computer See the Quick Setup Guide Check that the machine is plugged in and that the On Off key is on Check to see if the LCD is showing an error message See Error and maintenance messages on page 110 One or more ink cartridges have reached the end of their life See Replacing the ink cartridges on page 119 If the LCD shows Cannot Print and Replace XX Ink where XX is an abbreviation of the colour see Replacing the ink cartridges on page 119 Check that the correct printer driver has been installed and chosen Make sure the machine is online Click Start and then Printers and Faxes Right click and choose Brother MFC XXXX where XXXX is your model name and make sure that Use Printer Offline is unchecked When you choose the Print Odd Pages and Print Even Pages settings you may see a print error message on your computer as the machine pauses during the process The error message will disappear after the machine re starts printing Poor print quality Check the print quality See Checking the print quality on page 125 Make sure that the Printer Driver or Paper Type setting in the menu matches the type of paper you are using See Printing for Windows or Printing and Faxing for Macintosh in the Software User s
97. ferent Speed Dial locations When you dial you will only have to press a few keys for example Pa Speed Dial OK the two digit number and Mono Start or Colour Start amp Press T Speed Dial and A or Y to choose Set Speed Dial Press OK Use the dial pad to enter a two digit Speed Dial location number 01 40 Press OK Enter the fax or telephone number up to 20 digits Press OK 52 G Do one of the following E Enter the name up to 16 characters using the dial pad Press OK To help you enter letters see Entering Text on page 145 E To store the number without a name press OK Do one of the following E To store another Speed Dial number go to step E To finish the setting press Stop Exit Changing Speed Dial numbers If you try to store a Speed Dial number where a number has already been stored the LCD will show the name or number that has been stored there and will ask you to do one of the following E Press 1 to change the stored number E Press 2 to exit without making a change If you chose 1 you will be able to change the stored number and name or enter a new one Follow the instructions below Enter a new number Press OK Enter a new name Press OK To change a character use lt 4 or gt to position the cursor under the character you want to change then press Clear Back Re enter the character Press Stop Exit to finish the set
98. g the ink cartridges on page 119 Clean Unable XX Init Unable XX Print Unable XX Scan Unable XX The machine has a mechanical problem OR A foreign object such as a clip or ripped paper is in the machine Open the scanner cover and remove any foreign objects and paper scraps from inside the machine If the error message continues see Transferring your faxes or Fax Journal report on page 115 before disconnecting the machine so you will not lose any important messages Then disconnect the machine from the power for several minutes and then reconnect it Close Ink Cover The ink cartridge cover is not completely closed Firmly close the ink cartridge cover until it clicks Comm Error Poor telephone line quality caused a communication error Try sending the fax again or try connecting the machine to another telephone line If the problem continues call the telephone company and ask them to check your telephone line Cover is Open The scanner cover is not closed completely Lift the scanner cover and then close it again Data Remaining Print data is left in the machine s memory Press Stop Exit The machine will cancel the job and clear it from the memory Try to print again Disconnected The other person or other person s fax machine stopped the call Try to send or receive again Document Jam The document was not inserted or fed correctly or
99. gain to make sure it is in the correct position If the error remains check the media drive slot of the machine by putting in another memory card that you know is working Media is Full The memory card or USB Flash memory drive you are using already contains 999 files Your machine can only save to your memory card or USB Flash memory drive if it contains less than 999 files Try deleting unused files to free some space and try again No Caller ID There is no incoming call history You have not received any calls you have not activated the Caller ID feature on your machine or you have not subscribed to the Caller ID service from your telephone company If you want to use the Caller ID feature call your telephone company See Caller ID on page 40 See Caller ID on page 43 See Caller ID For Singapore and Hong Kong on page 46 No Cartridge An ink cartridge is not installed correctly Take out the new ink cartridge and re install it slowly until it clicks See Replacing the ink cartridges on page 119 No File The memory card or USB Flash memory drive in the media drive does not contain a JPG file Put the correct memory card or USB Flash memory drive into the slot again 112 Troubleshooting and Routine Maintenance Error Message Cause Action No Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray Do one of
100. ges and number of copies you want to print Note A DPOF File error can occur if the print order that was created on the camera has been corrupted Delete and recreate the print order using your camera to correct this problem For instructions on how to delete or recreate the print order refer to your camera manufacturer s support website or accompanying documentation Printing photos directly from a digital camera without PictBridge If your camera supports the USB Mass Storage standard you can connect your camera in mass storage mode This enables you to print photos from your camera If you would like to print photos in PictBridge mode see Printing photos directly from a PictBridge camera on page 77 GY Note The name availability and operation differ among digital cameras Please refer to the documentation supplied with your camera for detailed information such as how to switch from PictBridge mode to USB mass storage mode Printing photos from a camera MFC 295CN only Printing Images E Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera Dp Make sure that your camera is turned off Connect your camera to the USB direct interface 1 on the machine using the USB cable 1 USB direct interface 2 Turn on the camera Follow the steps in Printing Photos on page 70 IMPORTANT To prevent damage to your machi
101. gnment Check and go to step E f another test print number is a better match for either 600 dpi or 1200 dpi press 2 No to choose it For 600 dpi press the number of the test print that most closely matches the number 0 sample 1 8 For 1200 dpi press the number of the test print that most closely matches the number 0 sample 1 8 Press Stop Exit Checking the ink volume You can check the ink that is left in the cartridge D Press Menu 8 3 The LCD shows the ink volume Press A or Y to choose the colour you want to check Press Stop Exit Note You can check the ink volume from your computer See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide on the CD ROM Troubleshooting and Routine Maintenance Machine Information Checking the serial number You can see the machine s serial number on the LCD Press Menu 7 1 Press Stop Exit Reset functions The following reset functions are available 1 Network You can reset the print server back to its default factory settings such as the IP address information 2 Speed Dial amp Fax Speed Dial resets the following settings E Speed Dial Speed Dial and Setup Groups E Station ID Name and Number E Report settings Transmission Verification Report Quick Dial List and Fax Journal 3 All Settings You can reset all the machine settings back to the settings t
102. hat were set at the factory Brother strongly recommends you use this operation when you dispose of the machine Note Unplug the interface cable before you choose Network orAll Settings 127 How to reset the machine Press Menu 0 7 Menu 0 6 for New Zealand Press Aor to choose the reset function you want to use Press OK Press 1 Reset Or 2 Exit Press 1 to confirm 128 Packing and shipping the machine When you transport the machine use the packing materials that came with your machine Follow the instructions below to properly pack your machine Damage caused to your machine during transit is not covered by your warranty IMPORTANT It is important to allow the machine to park the print head after a print job Listen carefully to the machine before unplugging it to make sure that all mechanical noise has stopped Not allowing the machine to finish this parking process may lead to print problems and possible damage to the print head kee a Open the ink cartridge cover Press the lock release lever to release the ink cartridge and take out all the ink cartridges See Replacing the ink cartridges on page 119 D Install the green protective part and then close the ink cartridge cover IMPORTANT Make sure that the plastic tabs on both sides of the green protective part 1 have securely clicked into place 2
103. he call See Fax Detect on page 37 Telephone and External devices Using a cordless external telephone Once the base unit of the cordless telephone has been connected to the same telephone line as the machine see External and extension telephones on page 48 itis easier to answer calls during the Ring Delay if you carry the cordless handset around with you If you let the machine answer first you will have to go to the machine so you can press Hook to send the call to the cordless handset Using remote codes Remote Activation Code If you answer a fax call on an extension telephone you can tell your machine to receive it by dialling the Remote Activation Code 5 1 x 9 1 for New Zealand Wait for the chirping sounds then replace the handset See Fax Detect on page 37 If you answer a fax call at the external telephone you can make the machine receive the fax by pressing Mono Start and choose 2 Receive Remote Deactivation Code If you receive a voice call and the machine is in F T mode it will start to sound the F T Ring fast double ring after the initial ring delay If you pick up the call on an extension telephone you can turn the F T Ring off by pressing 5 1 9 1 for New Zealand make sure you press this between the rings If the machine answers a voice call and fast double rings for you to take over you can take the call at the external telephone by pressing Hook 49 Chapter 7 Changi
104. he LCD will ask you to choose the first day for the 7 day countdown If you choose Every 50 Faxes go to step E 6 12 24 hours 2 or 7 days The machine will print the report at the chosen time and then erase all jobs from its memory If the machine s memory is filled with the maximum 200 jobs before the time you chose has passed the machine will print the Journal early and then erase all jobs from the memory If you want an extra report before it is due to print you can print it without erasing the jobs from the memory E Every 50 Faxes The machine will print the Journal when the machine has stored 50 jobs Enter the time to start printing in 24 hour format Press OK For example enter 19 45 for 7 45 PM ew Press Stop Exit Printing Reports Reports The following reports are available 1 XMIT Verify Prints a Transmission Verification Report for your last transmission 2 Help List A help list showing how to program your machine 3 Quick Dial Lists names and numbers stored in the Speed Dial memory in numerical order 4 Fax Journal Lists information about the last incoming and outgoing faxes TX Transmit RX Receive 5 User Settings Lists your settings 6 Network Config Lists your Network settings How to print a report Press Menu 6 Do one of the following E Press A or Y to choose the report you want Press OK E Enter the number of the
105. he correct paper size Print Unable XX The machine has a mechanical problem OR A foreign object such as a clip or ripped paper is in the machine See Clean Unable XX in this table Scan Unable XX The machine has a mechanical problem OR A foreign object such as a clip or ripped paper is in the machine See Clean Unable XX in this table 113 Error Message Cause Action Unusable Device Disconnect device from front connector Turn the machine off amp on by pressing On Off button on control panel A broken device has been connected to the USB direct interface Unplug the device from the USB direct interface then press On Off to turn the machine off and then on again Un usable Device Please Disconnect US B Device A USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface For more information visit us at http solutions brother com Unplug the device from the USB direct interface Wrong Paper Size Paper is not the correct size Check that the Paper Size setting matches the size of paper in the tray Load the correct size of paper and then press Mono Start or Colour Start See Paper Size on page 22 114 Transferring your faxes or Fax Journal report If the LCD shows Clean Unable XX Init Unable XX Print Unable XX Scan Unable
106. he modem speed at 14 400 bps Default Press OK amp Press Stop Exit ah Note When you change the compatibility to Basic for VoIP the ECM feature is only available for colour fax sending 109 Error and maintenance messages As with any sophisticated office product errors may occur and consumable items may need to be replaced If this happens your machine identifies the error and shows an error message The most common error and maintenance messages are shown below You can correct most errors and routine maintenance messages by yourself If you need more help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Error Message Cause Action B W Print Only Replace X Ink One or more of the colour ink cartridges have reached the end of their life You can use the machine in monochrome mode for approximately four weeks depending on the number of pages you print While this message appears on the LCD each operation works in the following way E Printing If you click Greyscale in the Advanced tab of the printer driver you can use the machine as a monochrome printer E Copying If the paper type is set to Plain Paper or Inkjet Paper you can make copies in monochrome E Faxing If the paper type is set to Plain Paper or Inkjet Paper the machine will receive and print faxes in monochrome
107. hone Rings As your telephone rings the display shows you the caller s phone number or name if available Once you answer the call the caller s ID disappears You will see up to the first 16 characters of the number and name if available on the display See How to print a report on page 55 Note e If ID Unknown appears on the display it means that the call came from outside 1 your caller ID service area e If ID Withheldappears on the display it means the caller intentionally blocked the transmission of his her ID 1 f Depends on network function Viewing Caller ID List Your machine stores information for the last thirty calls in the Caller ID list You can view or print this list When the thirty first call comes in to the machine it replaces information about the first call Press Menu 2 0 3 2 Press Aor Y to choose Display Press OK The Caller ID of the last call will appear on the display If no ID is stored the beeper will sound and No Caller ID will appear on the display 44 amp Press A or Y to scroll through the Caller ID memory to choose the Caller ID you want to view Press OK The LCD shows the caller s number the date and time of the call Do one of the following E To return to the Caller ID listing press A or Y E To finish viewing press Stop Exit Printing Caller ID List Press Menu 2 0 3 B Press A or Y to choose Print Repo
108. hooting s sn cieidecs nicreteneetics 102 checking ink volume nsee 127 document jam cceeeeeeeeeeeeeeees 116 error messages on LOD 000008 110 if you are having difficulty COPYING 25 cscs rtecncss xrwstvncan bastncauosemabastcs 106 incoming calls sects oe ietometse 105 Network ssisicndandacinsmnchianlwnennnceareecnciadeas 108 PhotoCapture Center 107 PANUNG s2c2cce sitet ce teececcelocbcackecdcencecas 102 printing received faxes 104 receiving FAXES ceeeseeeeeeeeeeeeeeeees 105 SUMMING tse eee neien iaa a 106 sending FAXES eeeeeeeeeeeeeeeeeeeeeeeeees 105 software osntdnceedesdiaacs tn euceeiecaedtts 107 telephone line or connections 104 paper Jami soiset 117 print quality siceccccctececcax naudereceoneeedeeceeas 125 TX Lock turning on off cee cece eeeeeeeeeeeeeeeeeees 26 V Volume setting DGGDGl dandeisit eek ete aE 22 HNO se er eer eran Feat enn reer ee 22 speaken oslone iis isidan RE 23 W Windows See Software User s Guide on the CD ROM Wireless Network See Quick Setup Guide and Network User s Guide on the CD ROM For Australia Only Warranty amp Repair For details about warranty on your Brother Product the details are listed on the following link www brother com au under Warranty For warranty service repair of your Brother product you will need to retain a copy of your sales docket and contact the Support Centre for locatio
109. hould use the registered number only 3 Caller ID Display View or print a list of the 40 last 30 Caller IDs stored in Print Report 43 the memory 46 The factory settings are shown in Bold with an asterisk 2 136 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 3 Copy 1 Quality Fast Chooses the Copy 60 ormai TR your type of Best 2 Brightness E Adjusts the brightness for 63 _cooed copies 00800 00 E 3 Contrast B Adjusts the contrast for 63 _cooed copies 00800 O0BO0O0 E 4 PhotoCapture 1 Print Normal Choose the print quality 72 Quality Photo 2 Paper Type Plain Paper Choose the paper and 72 Inkjet Paper paper type Brother BP71 Other Glossy 3 Paper Size 10x15cm Choose the paper size 72 13x18cm Letter A4 4 Print Size 8 x 10cm Choose the print size 73 Appears when A4 or Aa piel chosen in the 10 x 15cm Paper Size menu 13 x 18cm 15 x 20cm Max Size 5 Brightness a Adjusts the brightness 73 ED 00800 00 E The factory settings are shown in Bold with an asterisk 2 137 Main Menu Submenu Menu Sel
110. ice this product yourself because opening or removing covers may expose you to dangerous voltage points and or other risks Refer all servicing to service personnel 15 Wait until pages have exited the machine before picking them up 92 Safety and Legal 16 Unplug this product from the electrical socket and refer servicing to Authorized Service Personnel under the following conditions E When the power cord is damaged or frayed E If liquid has been spilled into the product E f the product has been exposed to rain or water E f the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation E f the product has been dropped or the cabinet has been damaged E f the product exhibits a distinct change in performance indicating a need for service 17 Small metallic objects such as pins and staples may be attracted to the phone s earpiece 93 Important Information for New Zealand Important Safety Instructions Aa O N gt Read all of these instructions Save them for later reference Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning the outside of the machine Do not use liquid or aerosol clea
111. ided 8 This product should be connected to an AC power source within the range indicated on the rating label Do NOT connect it to a DC power source If you are not sure contact a qualified electrician 9 This product is equipped with a 2 wire grounding type plug or a 3 wire grounding type plug Only for Singapore Malaysia Hong Kong and India a plug having two or three pins This plug will only fit into only a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat the purpose of the grounding type plug 10 Do not place anything on top of the power cord including this machine Do not allow the power cord to be stepped on 11 If an extension cord is used with this product make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating 12 Do not place anything in front of the machine that will block received faxes Do not place anything in the path of received faxes 13 Do not touch a document during printing 14 Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock Never spill liquid of any kind on the product 15 Do not attempt to service this product yourself as opening or removing covers may expose you to da
112. ift the handset of an external telephone When you hear fax tones short repeating beeps press Mono Start or Colour Start and choose 2 Receive You can also use the Fax Detect feature to receive faxes by lifting a handset on the same line as the machine See Fax Detect on page 37 Receiving a Fax External TAD External TAD mode lets an external answering device manage your incoming calls Incoming calls will be dealt with in one of the following ways E Faxes will be automatically received E Voice callers can record a message on the external TAD For more information see Connecting an external TAD telephone answering device on page 47 Note Do not turn off Distinctive Ring if you are subscribed to FaxStream Duet 35 Chapter 6 Receive Mode settings Ring Delay The Ring Delay sets the number of times the machine rings before itanswers in Fax Only or Fax Tel mode If you have external or extension telephones on the same line as the machine choose the maximum number of rings See Operation from extension telephones on page 49 and Fax Detect on page 37 Press Menu 2 4 1 Press A or to choose how many times the line rings before the machine answers 02 10 for Australia 01 10 for New Zealand 00 10 for some countries Press OK If you choose 00 the line will not ring at all amp Press Stop Exit 36 F T Ring Time Fax Tel mode only When somebody calls your mach
113. ill be sent in real time 28 Sending a Fax Faxing from the scanner glass You can use the scanner glass to fax pages of a book one at a time The documents can be up to Letter or A4 size You cannot send colour faxes with multiple pages Note MFC 295CN only Since you can only scan one page ata time it is easier to use the ADF if you are sending a multiple page document Make sure you are in Fax mode ca Place your document face down on the scanner glass Enter the fax number using the dial pad Speed Dial or Search Press Mono Start or Colour Start E f you press Mono Start the machine starts scanning the first page Go to step E f you press Colour Start the machine starts sending the document 5 When the LCD asks you Next Page do one of the following E To send a single page press 2 to choose No Dial or press Mono Start again The machine starts sending the document E To send more than one page press 1 to choose Yes and go to step 6 Place the next page on the scanner glass Press OK The machine starts scanning the page Repeat steps and for each additional page Faxing Letter size documents from the scanner glass When documents are Letter size you need to set scan size to Letter If you do not the side portion of the faxes will be missing D Make sure you are in Fax mode ca Press Menu 2 2 0 Press A or Y to choose Letter Press OK
114. in the 4th folder level of the memory card or USB Flash memory drive Letter A4 Photo 10 x 15 cm Photo 2L 13 x 18 cm Memory cards Adapters and USB Flash memory drive are not included 4 xD Picture Card Conventional Card from 16 MB to 512 MB xD Picture Card Type M from 256 MB to 2 GB xD Picture Card Type M 1 GB and 2 GB xD Picture Card Type H from 256 MB to 2 GB 5 USB 2 0 standard USB Mass Storage Class from 16 MB to 32 GB Support format FAT12 FAT16 FAT32 152 Progressive JPEG format is not supported See Paper type and size for each operation on page 16 Specifications PictBridge MFC 295CN only Compatibility Supports the Camera amp Imaging Products Association PictBridge standard CIPA DC 001 Visit http www cipa jp pictbridge for more information Interface PictBridge USB Port 153 Scanner Colour Monochrome Yes Yes TWAIN Compliant Yes Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Mac OS X 10 3 9 10 4 x 10 5 x 1 WIA Compliant Yes Windows XP 2 Windows Vista Colour Depth 36 bit colour Processing Input 24 bit colour Processing Output Actual Input 30 bit colour Actual Output 24 bit colour Resolution Up to 19200 x 19200 dpi interpolated Up to 1200 x 2400 dpi optical Scanning Speed Mono Up to 3 44 sec Colour Up to 4 83 sec A4 size in 100 x 100 dpi Document Size ADF Width MFC 295CN 148 to 215 9 m
115. ine you and your caller will hear the normal telephone ring sound The number of rings is set by the ring delay setting If the call is a fax then your machine will receive it however if it is a voice call the machine will sound the F T Ring fast double ring for the time you have set in the F T Ring Time setting If you hear the F T Ring it means that you have a voice caller on the line Because the F T Ring is made by the machine extension and external telephones will not ring however you can still answer the call on any telephone For more information see Using remote codes on page 49 D Press Menu 2 1 2 Press A or to choose how long the machine will ring to alert you that you have a voice call 20 30 40 or 70 seconds for Australia and some countries 20 30 40 or 55 seconds for New Zealand Press OK Press Stop Exit E Note Even if the caller hangs up during the F T Ring the machine will continue to ring for the set time Fax Detect If Fax Detect is On Fax Detect is turned On as default The machine receives a fax call automatically even if you answer the call When you see Receiving onthe LCD or when you hear chirps through the handset you are using just replace the handset Your machine will do the rest If Fax Detect is Off If you are at the machine and answer a fax call by lifting the handset press Mono Start or Colour Start then press 2 to receive the fax
116. ing the machine you must lift it from the base by placing a hand at each side of the unit as shown in the illustration DO NOT carry the machine by holding the scanner cover or the Jam Clear Cover 89 Important safety instructions a A OO N gt Read all of these instructions Save them for later reference Follow all warnings and instructions marked on the product DO NOT use this product near water DO NOT place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings in the cabinet and the back or bottom are provided for ventilation To ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should never be placed in a built in installation unless adequate ventilation is provided Use only the power cord supplied with this machine This product is equipped with a 3 wire grounded plug a plug having a third grounded pin This plug will only fit into a grounded power outlet This is a safety feature If you are unable to insert the plug into the outlet call your electrician to replace your obsolete outlet DO NOT defeat the purpose of the grounded plug DO NOT allow anything to rest on the power c
117. intosh See Software User s Guide on the CD ROM Automatic fax receive cs tctseces es pactncataneideiesncetancs aes 34 Fax DeteGt eccesinccsceacgusstdceuseusentandirsatese 37 B Broadcasting shedectecndersteveuecbersaedaticedeuteces 29 setting up Groups for esessesssesesesesesesene 53 C Cancelling jobs awaiting redial cceeeee 33 Cleaning paper pick up rollers ceeeeeees 124 print MGA scienne 125 printer platen sssssssenesneeneseenesnennnerneeen 124 SCANNET eerren taere aerea 123 Connecting external TAD aaaassssseessssssennsnssernrrreenrrnne 47 external telephone e ceeeee 48 Consumable items ceeeeeeeeeereees 158 Control panel overview cceeeeeeeerereees 6 ControlCenter See Software User s Guide on the CD ROM Copy Enlarge Reduce eeeeeeeeeeeeees 60 enter COPY mode 2 2 ceeeececeeeeeeceeeeeeeees 58 KEV ceeeeeeo cde dendendmeentiecnedecadecdvsdenduadicnwenes 59 multiple et cceccerntedeohe ae eecceeiecentertete ten 58 DAD GM xocepstacoetiecaerkenicvidoesperectanteusaeedievies 64 SUG elisse Eee apane eae 58 SOU ooren rir Eei aeaa 63 temporary settings ceeeeeeeeeeeees 59 S ADF scdeevcsicterie ict eiccedeediculendionusens 18 using scanner glass neee 19 Copy Options key copying DUI QING SS cierre iieiea 63 enlarge reduce cccccececeeceeeeeeeeeeeeeees 60 page layout ase ssid bee seecsbt ead iestoxcocess 61
118. is will destroy Caller ID information 12 All persons using this device for recording telephone conversations shall comply with New Zealand law This requires that at least one party to the conversation is to be aware that it is being recorded In addition the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected the purpose for its collection how it is to be used and what it disclosed to any other party 13 Do not place this product on an unstable surface stand or table The product may fall causing serious damage to the product 14 Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure 94 reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should not be placed in a built in installation unless proper ventilation is provided Safety and Legal 15 This product should be connected to an AC power source within the range indicated on the rating label Do NOT connect it to a DC power source If you are not sure contact a qualified electrician 16 This product is equipped with a 3 wire earthed plug This plug will fit into only an earthed socket This is a safety
119. ive Ring pattern Very Important After you have set the Distinctive Ring feature to on the receive mode is set to Manual automatically Unless you have a TAD or Voice Mail set up on the Distinctive Ring number Manual mode means you must answer all the calls yourself You cannot change the receive mode to another mode while the Distinctive Ring is set to on Press Menu 2 0 2 Press A or to choose On Press OK Press Stop Exit Distinctive Ring is now set to on Turning off Distinctive Ring D Press Menu 2 0 2 B Press A or Y to choose Off Press OK amp Press Stop Exit a Note If you turn off Distinctive Ring the machine will stay in Manual receive mode You will need to set the Receive Mode again See Choosing the Receive Mode on page 34 45 Chapter 7 Caller ID For Singapore and Hong Kong The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many local phone companies Call your telephone company for details This service provides you by means of the screen display the telephone number or name of your caller as the line rings See Printing Caller ID List on page 46 After a few rings the screen displays the telephone number of your caller or name if available Once you answer the call the Caller ID information disappears from the screen but the call information remains stored in the Caller ID memory
120. line and in Ready mode Print a Network Configuration list see Reports on page 55 and check the current Network settings printed in this list MFC 295CN only Reconnect the LAN cable to the hub to verify that the cabling and network connections are good If possible try connecting the machine to a different port on your hub using a different cable If the connections are good the machine shows LAN Active for 2 seconds If you are having Network problems see Network User s Guide on the CD ROM for more information The network scanning feature does not work lt Windows users gt Firewall settings on your PC may be rejecting the necessary network connection Follow the instructions below to configure the Firewall If you are using personal Firewall software see the User s Guide for your software or contact the software manufacturer For Windows XP SP2 and Windows Vista users see Firewall settings in the Software User s Guide on the CD ROM For Windows XP SP1 users please visit the Brother Solutions Center http solutions brother com lt Macintosh users gt Re select your machine in the Device Selector application located in Macintosh HD Library Printers Brother Utilities DeviceSelector or from the model list in ControlCenter2 Your computer cannot find your machine lt Windows users gt Firewall settings on your PC may be rejecting the necessary network connection For de
121. ll faxes Make sure you are in Fax mode CI Press Menu 2 2 3 I eos owe ee TH eee ee Lifes ob st L E eat E FAm on Press A or Y to choose On or Of f Press OK Sending in real time for the next fax only 1 Make sure you are in Fax mode CI Press Menu 2 2 3 Press A or Y to choose Next Fax Only Press OK 4 Press A or Y to choose Next Fax Off or Next Fax On Press OK GY Note In real time transmission the automatic redial feature does not work when using the scanner glass Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the telephone line we recommend that you turn on the Overseas mode After you send a fax using this feature the feature will turn itself off D Make sure you are in Fax mode 1c Load your document Press Menu 2 2 4 Press A or to choose On or Of f Press OK Checking and cancelling waiting jobs You can check which jobs are still waiting in the memory to be sent and cancel a job If there are no jobs the LCD shows No Jobs Waiting D Press Menu 2 4 Any waiting jobs appear on the LCD Do one of the following E Press A or Y to scroll through the jobs and choose the job you want to cancel Press OK and then press 1 to cancel the job E Press 2 to exit without cancelling When you have finished press Stop Exit
122. lled the software see Viewing Documentation on page 3 D From the Start menu point to Brother MFC XXXX where XXXX is your model number from the programs group then click User s Guides in HTML format click SOFTWARE USER S GUIDE or NETWORK USER S GUIDE from the top menu Mult k nction Center a E n NETWORK USER S GUIDE USER S GUIDE Version A 82 Software and Network features Click the heading you would like to read from the list at the left of the window Seire MaA NETWORK USER S GUIDE SOFTWARE USER S oftware nil Sth Waves EET OJ ceea Macintosh D Make sure your Macintosh is turned on Insert the Brother CD ROM into your CD ROM drive 2 Double click the Documentation icon Double click your language folder and then double click top html GG Click SOFTWARE USER S GUIDE or NETWORK USER S GUIDE in the top menu and then click the heading you would like to read from the list at the left of the window Top R STWORK USER S GUIDE ben p al J A Nie 3 vI SOFTWARE USER S GUIDE For DCP users This documentation is for both MFC and DCP models Wnere it says MFC in this user s guide please read MFC as DOP ection Ill Using the can key S S Ini Brot Appendixes Safety and Legal 84 Troubleshooting and Routine Maintenance 10
123. lude the caller s area code but not the toll access 0 prefix When calling back it is necessary to add a 0 to the telephone number or if the telephone number is a local number omit the area code digit If the toll services of a service provider other than Telecom are being used then a toll charge may be incurred if the O prefix toll access code and area code are used 96 Safety and Legal Important Information for Some Countries Important Safety Instructions Read all of these instructions Save them for later reference Follow all warnings and instructions marked on the product Aa OO N gt Unplug this product from the wall outlet before cleaning the outside of the machine and the scanner glass Do not use liquid or aerosol cleaners Use a damp cloth for cleaning oa Do not place this product near water Do not place this product on an unstable cart stand or table The product may drop causing serious damage to the product 7 Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or on a radiator or heater This product should never be placed in a built in installation unless proper ventilation is prov
124. lume You can choose a range of ring volume levels from High to Off While the machine is idle press lt lt 4 or gt to adjust the volume level The LCD shows the current setting and each key press will change the volume to the next level The machine will keep the new setting until you change it You can also change the volume through the menu by following the instructions below Setting the Ring Volume from the menu Press Menu 1 4 4 2 Press A or Y to choose Low Med High or Off Press OK D Press Stop Exit Beeper Volume When the beeper is on the machine will beep when you press a key make a mistake or after you send or receive a fax You can choose a range of volume levels from High to Off D Press Menu 1 4 2 Press A or Y to choose Low Med High or Off Press OK Press Stop Exit Speaker Volume You can choose a range of speaker volume levels from High to Off Press Menu 1 4 3 Press A or Y to choose Low Med High or Off Press OK Press Stop Exit General setup Setting Daylight Saving Time You can set the machine to change for daylight saving time It will reset itself forward one hour in the Spring and backward one hour in the Autumn Make sure you have set the correct date and time in the Date amp Time setting ap Press Menu 1 5 Press A or Y to choose On
125. m Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 297 mm Stacks up to 99 pages Sorts up to 99 pages Monochrome only MFC 295CN only 25 to 400 in increments of 1 MFC 255CW Monochrome Up to 20 pages minute A4 paper Colour Up to 18 pages minute A4 paper 1 MFC 295CN Monochrome Up to 22 pages minute A4 paper s Colour Up to 20 pages minute A4 paper 1 Monochrome E Scans up to 1200 x 1200 dpi E Prints up to 1200 x 1200 dpi Colour E Scans up to 600 x 1200 dpi E Prints up to 600 x 1200 dpi Based on Brother standard pattern Fast mode Stack Copy Copy speeds vary with the complexity of the document 151 PhotoCapture Center Note The MFC 253CW MFC 255CW and MFC 257CW only support memory cards Available Media 1 Resolution File Extension Media Format Image Format Number of Files Folder Borderless 2 16 MB to2GB 3 4GB to 16 GB Memory Stick 16 MB 128 MB Memory Stick PRO 256 MB 16 GB Memory Stick Duo with adapter 16 MB 128 MB Memory Stick Micro M2 with adapter SD SDHC 3 miniSD with adapter microSD with adapter xD Picture Card 4 USB Flash memory drive MFC 295CN Up to 1200 x 2400 dpi DPOF ver 1 0 ver 1 1 Exif DCF Up to ver 2 1 Photo Print JPEG Scan to Media JPEG PDF Colour TIFF PDF Mono Up to 999 files The folder inside a memory card or USB Flash memory drive is also counted File must be
126. m ADF Length MFC 295CN 148 to 355 6 mm Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 297 mm Scanning Width Up to 210 mm Greyscale 256 levels For the latest driver updates for the Mac OS X you are using visit us at http solutions brother com 2 Windows XP in this User s Guide includes Windows XP Home Edition Windows XP Professional and Windows XP Professional x64 Edition Maximum 1200 x 1200 dpi scanning when using the WIA Driver for Windows XP and Windows Vista resolution up to 19200 x 19200 dpi can be chosen by using the Brother scanner utility 154 Printer Printer Driver Resolution Print Speed Printing Width Borderless Print only via network A4 size in draft mode Based on Brother standard pattern Specifications Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Windows Server 2003 1 Windows Server 2003 x64 Edition 1 Windows Server 2008 1 driver supporting Brother Native Compression mode Mac OS X 10 3 9 10 4 x 10 5 x Brother Ink Driver Up to 1200 x 6000 dpi 1200 x 2400 dpi 1200 x 1200 dpi 600 x 1200 dpi 600 x 600 dpi 600 x 300 dpi 600 x 150 dpi Colour 450 x 150 dpi Mono MFC 253CW 255CW 257CW Mono Up to 30 pages minute E Colour Up to 25 pages minute 3 MFC 295CN Mono Up to 33 pages minute 2 Colour Up to 27 pages minute 3 204 mm 210 mm 4 A4 size Letter A4 A6 Photo
127. machine can be connected to a wireless or wired network You can find basic setup instructions in the Quick Setup Guide If your wireless access point or router supports SecureEasySetup Wi Fi Protected Setup or AOSS follow the steps in the Quick Setup Guide For more information about network setup please see the Network User s Guide Viewing Documentation Macintosh Turn on your Macintosh Insert the Brother CD ROM into your CD ROM drive The following window will appear KoKo t MFL Pro Suite Start Here OSX Presto PageManager Utilities Documentation Brother Solutions Center On Line Registration Double click the Documentation icon Double click your language folder Double click top html to view Software User s Guide and Network User s Guide in HTML format C English top html Click the documentation you want to read E Software User s Guide E Network User s Guide How to find Scanning instructions There are several ways you can scan documents You can find the instructions as follows Software User s Guide E Scanning Mac OS X 10 3 9 10 5 x E Contro Center2 Mac OS X 10 3 9 10 5 x E Network Scanning Mac OS X 10 3 9 10 5 x Presto PageManager User s Guide E Instructions for scanning directly from Presto PageManager The complete Presto PageManager User s Guide can be viewed from the Help selection in the Presto PageManag
128. ming faxes will also be stored into memory until the memory is full When the memory is full the machine will stop automatically answering calls To print the faxes put fresh paper in the tray 37 Voice Operations Voice calls can be made either with an extension or external telephone by dialling manually or by using Speed Dial numbers Tone or pulse Not Available for New Zealand If you are using an external telephone and have a pulse dialling service but need to send tone signals for example for telephone banking follow the instructions below 1 Lift the handset of the external telephone Press on the control panel of your machine Any digits dialled after this will send tone signals When you hang up the machine will return to the pulse dialling service Fax Tel mode When the machine is in Fax Tel mode it will use the F T Ring fast double ring to alert you to pick up a voice call If you are at an external telephone lift the handset of the external telephone and then press Hook to answer If you are at an extension telephone you ll need to lift the handset during the F T Ring Time and then press 5 1 9 1 for New Zealand between the fast double rings If no one is on the line or if someone wants to send you a fax send the call back to the machine by pressing 5 1 x 9 1 for New Zealand 38 Telephone and External devices Telephone Service for Australia Telstra FaxStream
129. n of the nearest Authorised Warranty Centre AWC Support For technical support for your Brother Product other than what you can resolve through the User s Guide please visit our website or our solutions website for FAQs Troubleshooting Drivers amp Software or contact the Product Support Centre for any technical or customer care support enquiry Product Support Centre Australia Brother International Aust Pty Ltd Phone 02 8875 6000 Fax 02 9870 7223 Email productsupport brother com au Web Site www brother com au Solutions Site http solutions brother com Our Technical Support Consultants are available 5 days a week by phone during the hours of 8 30am to 5pm Monday to Friday For New Zealand Only To contact Brother International NZ Limited for support with a Brother product please use the following methods Phone Premium End User Assistance 0900 552 152 Auto Attendant Self Help 0800 652 152 Brother Recycle Assistance 0800 632 467 Fax Assistance 0800 837 822 Email Assistance Please visit www brother co nz and submit a helpdesk enquiry from Online Help Web Assistance Please visit www brother co nz under Online Help for Frequently Asked Questions Driver downloads Warranty information and Service Centres Our Technical Support Consultants are available 7 days a week by phone during the hours of 8 30am to 5pm Monday to Friday and Yam to 5pm Saturday and Sunday Outside of these hours you can
130. ncancelled E Immigration Papers E Welfare documents E Cheques or Drafts drawn by Governmental Agencies E Identification Documents badges or insignias Copyrighted works cannot be copied Sections of a copyrighted work can be copied for fair dealing Multiple copies would indicate improper use Works of art should be considered the equivalent of copyrighted works Licenses and Certificates of Title to motor vehicles may not be copied under certain state provincial laws 100 Safety and Legal Trademarks The Brother logo is a registered trademark of Brother Industries Ltd Brother is a registered trademark of Brother Industries Ltd Multi Function Link is a registered trademark of Brother International Corporation Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and or other countries Microsoft Windows Windows Server and Internet Explorer are registered trademarks of Microsoft Corporation in the United States and or other countries Apple Macintosh and Safari are trademarks of Apple Inc registered in the United States and other countries Adobe Flash Illustrator PageMaker and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Nuance the Nuance logo PaperPort and ScanSoft are trademarks or registered trademarks of Nuance Communications Inc or its affiliates in the Unit
131. nd Dark 2 Fax Resolution Standard Sets the default resolution 31 nice for outgoing faxes ale S Fine Photo 3 Real Time TX Next Fax Only Sends a fax without using 32 os the memory of 4 Overseas Mode On If you are having problems 33 sending faxes overseas ff 2 set this to on 0 Glass ScanSize A4 Adjusts the scan area of 29 Tett the scanner glass to the SEn size of the document The factory settings are shown in Bold with an asterisk E 135 Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax 3 Report 1 Transmission On Sets initial setup for 54 Setting Transmission Verification ontinued I iC ea Report and Fax Journal Of f Off Image 2 Journal Period Off 55 Every 50 Faxes Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days 4 Remaining Checks which jobs arein 30 Jobs the memory and lets you cancel chosen jobs 0 Miscellaneous 1 TX Lock Stops unauthorized users 25 from changing the machine s current settings 2 Distinctive On Use with phone company 38 Notavailable in New off distincive ringing service 45 allows you to have a voice Zealand number and fax number on the one phone line 2 Faxability On If you have FaxAbility from 42 For New Zealand off Telecom you can AS eins function to store the only a ringing pattern of your fax number And if you setin to On you s
132. ne do not connect any device other than a digital camera or USB Flash memory drive to the USB direct interface Chapter 12 Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are printing from a camera you can easily identify and troubleshoot any problems Mout of Memory This message will appear if you are working with images that are too large for the machine s memory E Unusable Device This message will appear if you connect a camera which is not using the USB Mass Storage standard This message will also appear if you connect a broken device to the USB direct interface For more detailed solutions see Error and maintenance messages on page 110 80 Software Software and Network features 82 The CD ROM includes the Software User s Guide and Network User s Guide for features available when connected to a computer for example printing and scanning The guide has easy to use links that when clicked will take you directly to a particular section You can find information on these features E Printing E Scanning E ControlCenter3 Windows E ControlCenter2 Macintosh E Faxing from your computer E PhotoCapture Center E Network Printing E Network Scanning E Wired and Wireless Network How to read the HTML User s Guide This is a quick reference to use the HTML User s Guide Windows Note If you have not insta
133. ners Use a damp cloth for cleaning The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment does not fully meet Telecom s impedance requirements Performance limitations may occur when used in conjunction with some parts of the network Telecom will accept no responsibility should difficulties arise in such circumstances If a charge for local calls is acceptable the Dial Button should not be used for local calls Only the 7 digits of the local number should be dialled from your telephone Do not dial the area code digit or the 0 prefix This equipment shall not be set to make automatic calls to the Telecom 111 Emergency Service This equipment should not be used under any circumstances which may constitute a nuisance to other Telecom customers 10 Not all telephones will respond to incoming ringing when connected to the extension socket 11 The answer delay setting of this equipment shall not be set to less than the default setting as th
134. ng paper and documents General setup Security features 21 25 Using the documentation Thank you for buying a Brother machine Reading the documentation will help you make the most of your machine Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation Bold Bold typeface identifies specific buttons on the machine s control panel or on the computer screen Italics Italicized typeface emphasizes an important point or refers you to a related topic Courier Text in Courier New font New identifies messages on the LCD of the machine General Information A WARNING Warnings tell you what to do to prevent possible personal injury A CAUTION Cautions specify procedures you must follow or avoid to prevent possible minor injuries Q IMPORTANT IMPORTANT describes procedures you must follow or avoid to prevent possible machine problems or damage to other objects Electrical Hazard icons alert you to a A possible electrical shock Hot Surface icons warn you not to A touch machine parts that are hot 2 Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features Accessing the Software User s Guide and Network User s Guide This User s Guide does not contain all the information about the machine such as how to use the advanced features of
135. ng the remote codes If you want to use Remote Activation you have to turn on the remote codes The preset Remote Activation Code is 5 1 x 9 1 for New Zealand The preset Remote Deactivation Code is 5 1 9 1 for New Zealand If you want to you can replace them with your own codes Press Menu 2 1 4 Press A or to choose On or Off Press OK Enter the new Remote Activation Code Press OK Ch Enter the new Remote Deactivation Code Press OK Press Stop Exit g Note e If you are always disconnected when accessing your external TAD remotely try changing the Remote Activation Code and Remote Deactivation Code to another three digit code using the numbers 0 9 x e Remote Codes might not work with some telephone systems 50 How to Dial Manual dialling Press all of the digits of the fax or telephone number ww G Oww Speed Dialling D Press Y Speed Dial ua Press OK and the hash key and then the two digit Speed Dial number using the dial pad E Note If the LCD shows Not Registered when you enter a Speed Dial number a number has not been stored at this location Dialling and storing numbers Search You can search for names you have stored in the Speed Dial memory D Press Y Speed Dial 2 Press A or Y to choose Search Press OK Do one of the following E To search numerically press A or to choose the
136. ngerous voltage points and or other risks and may void your warranty Please refer all servicing to our Authorized Service Personnel A list of Authorized Service Centres has been included for your convenience or you may contact the Brother Dealer for Service 97 16 Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions E f the power cord is damaged or frayed E f the product has been spilled by liquid E f the product has been exposed to rain or water E f the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation E f the product has been dropped or the cabinet has been damaged E f the product exhibits a distinct change in performance indicating a need for service 17 To protect your product against power surges we recommend the use of a power protection device Surge Protector For protection against the risk of electrical shock always disconnect all cables from the wall outlet before servicing modifying or installing the equipment This equipment may not be used on coin service lines provided by the telephone company or connected to party lines Brother cannot accept any financial
137. nt Quality 20 to 80 without condensation ADF automatic Up to 15 pages MFC 295CN only document feeder Recommended Environment for Best Results Temperature 20 to 30 C Humidity 50 to 70 Paper 80 gsm 1 This depends on printing conditions 147 Print media Paper Input Paper Tray E Paper type Plain Paper Inkjet Paper coated paper Glossy Paper Transparencies 1 and Envelopes E Paper size Letter Legal Executive A4 A5 A6 JIS B5 Envelopes commercial No 10 DL C5 Monarch JE4 Photo 10 x 15 cm Photo 2L 13 x 18 cm Index Card and Postcard Width 98 to 215 9 mm Length 148 to 355 6 mm For more details see Paper weight thickness and capacity on page 17 E Maximum paper tray capacity Approx 100 sheets of 80 gsm 20 Ib plain paper Paper Output Up to 50 sheets of A4 plain paper face up print delivery to the output paper tray 1 For glossy paper or transparencies we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging Use only transparencies recommended for inkjet printing See Paper type and size for each operation on page 16 148 Fax Compatibility Coding System Modem Speed Document Size Scanning Width Printing Width Greyscale Contrast Control Resolution Speed Dial Groups Specifications ITU T Group 3 MH MR MMR JPEG Automatic Fallback 14 400 bps ADF Width MFC 295CN 148 to 215 9
138. number and then press OK E To search alphabetically enter the first letter of the name using the dial pad then press lt or gt to choose the name and then press OK Fax Redial If you are sending a fax manually and the line is busy press Redial Pause and then press Mono Start or Colour Start to try again If you want to make a second call to the last number dialled you can save time by pressing Redial Pause and Mono Start or Colour Start Redial Pause only works if you dialled from the control panel If you are sending a fax automatically and the line is busy the machine will automatically redial up to three times at five minute intervals Note In Real Time Transmission the automatic redial feature does not work when using the scanner glass 51 Chapter 8 Storing numbers You can set up your machine to do the following types of easy dialling Speed Dial and Groups for broadcasting faxes When you dial a Quick Dial number the LCD shows the name if you stored it or the number Note If you lose electrical power the Quick Dial numbers that are in the memory will not be lost Storing a pause Press Redial Pause to put a 3 5 second pause between numbers If you are dialling overseas you can press Redial Pause as many times as needed to increase the length of the pause Storing Speed Dial numbers Names and numbers can be stored as two digit Speed Dial locations You can store up to 40 dif
139. o and then use the Colour Start key to send a fax the machine will send the fax using the Fine setting 31 Chapter 5 Dual Access Monochrome only You can dial a number and start scanning the fax into memory even when the machine is sending from memory receiving faxes or printing PC data The LCD shows the new job number and available memory The number of pages you can scan into the memory will vary depending on the data that is printed on them ah Note Ifthe Out of Memory message appears press Stop Exit to cancel or Mono Start to send the pages scanned so far Real Time Transmission When you are sending a fax the machine will scan the documents into the memory before sending Then as soon as the telephone line is free the machine will start dialling and sending Sometimes you may want to send an important document immediately without waiting for memory transmission You can set Real Time TX to On for all documents or Next Fax Only for the next fax only E Note e In Real Time Transmission the automatic redial feature does not work when using the scanner glass e If the memory is full faxes from the scanner glass cannot be sent until you clear some of the memory MFC 295CN If the memory is full and you are sending a black and white fax from the ADF the machine will send the document in real time even if Real Time TX is set to Off 32 Sending in real time for a
140. oaded in the paper tray at any one time There is a paper jam Make sure the paper length guide is set to the paper size Do not extend the paper tray when you load A5 or smaller size paper See Printer jam or paper jam on page 117 Printed pages are not stacked neatly Make sure you are using the paper support flap See Loading paper and other print media on page 8 Machine does not print from Adobe Illustrator Try to reduce the print resolution See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide on the CD ROM Printing Received Faxes Difficulty Suggestions Condensed print and white streaks across the page or the top and bottom of sentences are cut off You probably had a bad connection with static or interference on the telephone line Ask the other party to send the fax again Vertical black lines when receiving The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine Received colour fax prints only in black amp white Replace the colour ink cartridges that have reached the end of their life and then ask the other person to send the colour fax again See Replacing the ink cartridges on page 119 Left and Right margins are cut off or a single page is printed on two pages Turn on Auto Reduction See Printing a re
141. oes not have any menu selections these settings are also used E The names and availability of each setting depends on the specification of your camera Please refer to the documentation supplied with your camera for more detailed information on changing PictBridge settings 77 Chapter 12 Printing Images Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera O Make sure that your camera is turned off Connect your camera to the USB direct interface 1 on the machine using the USB cable 1 USB direct interface Turn on the camera When the machine has recognized the camera the LCD shows the following message Choose the photo you want to print following the instructions from your camera When the machine starts printing a photo the LCD will show Printing IMPORTANT To prevent damage to your machine do not connect any device other than a digital camera or USB Flash memory drive to the USB direct interface SSS 78 DPOF printing DPOF stands for Digital Print Order Format Major digital camera manufacturers Canon Inc Eastman Kodak Company FUJIFILM Corporation Panasonic Corporation and Sony Corporation created this standard to make it easier to print images from a digital camera If your digital camera supports DPOF printing you will be able to choose on the digital camera display the ima
142. or other responsibilities that may be the result of your use of this information including direct special or consequential damages There are no warranties extended or granted by this document q LAN connection MFC 295CN only A CAUTION DO NOT connect this product to a LAN connection that is subject to over voltages Radio interference This product complies with EN55022 CISPR Publication 22 Class B When connecting the machine to a computer ensure that you use a USB cable which does not exceed 2 meters in length Safety and Legal International ENERGY STAR Qualification Statement The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy efficient office equipment As an ENERGY STAR Partner Brother Industries Ltd has determined that this product meets the ENERGY STAR specifications for energy efficiency ENERGY STAR 99 Legal limitations for copying It is an offence to make reproductions of certain items or documents with the intent to commit fraud This memorandum is intended to be a guide rather than a complete list We suggest you check with relevant legal authorities if in doubt about a particular item or document The following are examples of documents which should not be copied E Money E Bonds or other certificates of debt E Certificates of Deposit E Armed Forces Service or Draft papers E Passports E Postage Stamps cancelled or u
143. ord DO NOT place this product where people can walk on the cord 10 DO NOT place anything in front of the machine that will block received faxes DO NOT place anything in the path of received faxes 11 Wait until pages have exited the machine before picking them up 12 Unplug this product from the power socket and refer all servicing to Brother Authorized Service Personnel under the following conditions E f liquid has been spilled into the product E f the product has been exposed to rain or water E f the product does not operate normally when the operating instructions are followed adjust only those controls that are covered by the operating instructions Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation E f the product has been dropped or the casing has been damaged E f the product exhibits a distinct change in performance indicating a need for service 13 To protect your product against power surges we recommend the use of a power protection device Surge Protector 14 DO NOT use the machine during an electrical storm there is the remote possibility of an 90 electrical shock or to report a gas leak in the vicinity of the leak Safety and Legal IMPORTANT For Your Safety To ensure safe operation the two pin plug or the three pin plug supplied must be inserted only into a standard two pin
144. ose the type of paper you are using Plain Paper Inkjet Paper Brother BP71 Other Glossy Of Transparency Press OK Press Mono Start or Colour Start Note To change the default paper type setting see Paper Type on page 22 64 Paper Size If you are copying on paper other than A4 size you will need to change the paper size setting You can copy on A4 A5 Photo 10 x 15 cm Letter or Legal paper Make sure you are in Copy mode amp Load your document Use the dial pad to enter the number of copies up to 99 Press Copy Options and A or Y to choose Paper Size Press OK Press A or Y to choose the size of paper you are using A4 A5 10 W x 15 H cm Letter or Legal Press OK QO Press Mono Start or Colour Start Note To change the default paper size setting see Paper Size on page 22 Direct Printing Printing photos from a memory card or USB Flash memory drive 66 Printing photos from a camera MFC 295CN only 77 Note The MFC 253CW MFC 255CW and MFC 257CW only support memory cards PhotoCapture Center Operations Printing from a memory card or USB Flash memory drive without a PC Even if your machine is not connected to your computer you can print photos directly from digital camera media or USB Flash memory drive See How to print from a memory card or USB Flash memory drive on page 69 Scanning to a memory card or USB Flash memory drive
145. otice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publication Table of Contents Section General 1 General Information 2 Using the documentation cia eee cial eet Gosche Reach ects cote eierranesemee papas 2 Symbols and conventions used in the documentation ccseeeeeeeeeeeeees 2 Accessing the Software User s Guide and Network User s Guide 008 3 Viewing Documentation sete Oct esetee kei cl eet beeteucettetn esol tess cseseursuceeBareey 3 Accessing Brother Support Windows ee eet ieee soe eee eee eae eet 5 Control panel Overview garemeneenece et ne eer me er Tree e sere yi mara onaeeteer eer ee ere ne erry re 6 2 Loading paper and documents 8 Loading paper and other print MECIa ccc eeee cece eee eee eeeeeeeeeeeeeeeeeeeeeeeaaeeaeeeeeees 8 Loading envelopes and postcards ccccccecceceeeeeeeeeeeeeeeeeeeeeeeeeeeenseneeeenees 10 Removing small printouts from
146. phones will ring twice with a distinctive ring pattern It is also a more efficient way of operating a Fax machine with an extension phone as you do not have to use the remote activation codes It gives you two independent numbers without the higher cost of a second line Telephone and External devices How does Telstra FaxStream Duet Work Incoming calls to the voice number will have the standard ring pattern of long long tone followed by a pause repeated while the new fax number will have a different ring pattern of three short bursts of ring repeated at regular intervals When FaxStream Duet is On and you receive a voice call all extension and external phones will ring with a standard ring pattern The fax machine will ring on the third ring with a standard ring pattern All external and the extension phones will continue to ring until you or a telephone answering device can answer the voice number When FaxStream Duet is On and you receive a fax call on the Duet number the Fax machine will answer and automatically receive the fax message without ringing On the other hand all extension and external phones will ring twice with a distinctive ring pattern Do not answer the phone as you are receiving a fax message Flowchart Sequence of Incoming call Incoming Call either Voice or Fax All extension phones ring twice fax machine is silent Registered Main number Keri Voice
147. printing positions when using A4 are shown below 1 2 3 8 x 10cm 9 x 13cm 10 x 15cm 13 x 18cm 15 x 20cm Max Size 7 DPOF printing DPOF stands for Digital Print Order Format Major digital camera manufacturers Canon Inc Eastman Kodak Company FUJIFILM Corporation Panasonic Corporation and Sony Corporation created this standard to make it easier to print images from a digital camera If your digital camera supports DPOF printing you will be able to choose on the digital camera display the images and number of copies you want to print When a memory card containing DPOF information is put into your machine you can print the chosen image easily D Firmly insert the memory card into the correct slot Press Photo Capture Press A or Y to choose Print Images Press OK If there is a DPOF file on the card the LCD will show The DPOF file on the memory card must be in a valid DPOF format Press A or to choose DPOF Print Yes Press OK Press A or to choose the type of paper you are using Plain Paper Inkjet Paper Brother BP71 or Other Glossy Press OK 71 Chapter 11 6 Press A or Y to choose the paper size you are using Letter A4 10x15cmor 13x18cm Press OK E f you chose Letter or A4 go to step E f you chose another size go to step Press A or Y to choose the print size 8
148. r left inside the machine Check both ends of the print carriage IMPORTANT Before you unplug the machine from the power source you can transfer your faxes that are stored in the memory to another fax machine so you will not lose any important messages See Transferring your faxes or Fax Journal report on page 115 IMPORTANT If the paper is jammed under the print head unplug the machine from the power source and then move the print head to take out the paper If the print head is at the right corner as shown in the illustration you cannot move the print head Hold down Stop Exit until the print head moves to the middle Then unplug the machine from the power source and take out the paper If ink gets on your skin or clothing immediately wash it off with soap or detergent Lift the scanner cover to release the lock D Gently push the scanner cover support down and close the scanner cover using both hands Push the paper tray firmly back into the machine While holding the paper tray in place pull out the paper support until it clicks and unfold the paper support flap IMPORTANT Make sure you pull out the paper support until it clicks Troubleshooting and Routine Maintenance Routine maintenance Replacing the ink cartridges Your machine is equipped with an ink dot counter The ink dot counter automatically monitors the
149. report you want to print For example press 2 to print the help list amp Press Mono Start Press Stop Exit 55 Chapter 9 56 Copy Making copies 58 How to copy Entering Copy mode Press Copy to enter Copy mode The default mode is Fax You can change the number of seconds or minutes that the machine stays in Copy mode after the last copy operation See Mode Timer on page 21 Copy PN The LCD shows the default copy l a 1 Copy Ratio 2 Quality 3 No of Copies Making a single copy Make sure you are in Copy mode amp Load your document See Loading documents on page 18 Press Mono Start for B amp W copy or Colour Start for colour copy 58 Making copies Making multiple copies You can make up to 99 copies in one print run Make sure you are in Copy mode amp Load your document See Loading documents on page 18 Use the dial pad to enter the number of copies up to 99 Press Mono Start for B amp W copy or Colour Start for colour copy fg Note MFC 295CN only sort your copies press the Copy Options key See Sorting copies using the ADF Monochrome only MFC 295CN only on page 63 Stop copying To stop copying press Stop Exit Copy Options When you want to quickly change the copy settings temporarily for the next copy use the Copy Options key Copy Options Se The machine returns to its default se
150. rt Press OK If no ID is stored the beeper will sound and No Caller ID will appear on the LCD Press Mono Start or Colour Start When the printing has finished press Stop Exit GY Note If you use the Caller ID for Dial back e Please be sure that you use appropriate dialling procedures for local and national call e Please be sure that you make sure of the details of the exact number to be called back and the need to insert prefix es for manual dialling e Please understand that your machine may not display precisely the digits to be called Telephone Service for Some Countries Distinctive Ring For Singapore and Hong Kong This machine feature lets you use the Distinctive Ring subscriber service offered by some telephone companies which allows you to have several telephone numbers on one phone line Each phone number has its own Distinctive Ring pattern so you will know which phone number is ringing This is one way you can have a separate phone number for your machine Your machine has a Distinctive Ring function allowing you to dedicate one phone number just for receiving faxes You will need to set Distinctive Ring to On Note You can switch it off temporarily then turn it back on When you get a new fax number make sure you reset this function e The machine will answer only calls to the Distinctive Ring number Telephone and External devices Registering the Distinct
151. rty USB ports are not supported PC Fax supports monochrome only 5 PaperPort 11SE supports Microsoft SP4 or higher for Windows 2000 and SP2 or higher for XP Removable disk is a function of PhotoCapture Center For the latest driver updates visit us at http solutions brother com All trademarks brand and product names are the property of their respective companies 157 Consumable items Ink The machine uses individual Black Yellow Cyan and Magenta ink cartridges that are separate from the print head assembly Service Life of Ink The first time you install a set of ink cartridges the machine will use Cartridge an amount of ink to fill the ink delivery tubes for high quality print outs This process will only happen once After this process is complete the cartridges provided with your machine will have a lower yield than standard cartridges 65 With all following ink cartridges you can print the specified number of pages Replacement lt Black gt LC38BK lt Cyan gt LC38C lt Magenta gt LC38M Consumables lt Yellow gt LC38Y Black Approximately 300 pages Yellow Cyan and Magenta Approximately 260 pages 1 1 Approx cartridge yield is declared in accordance with ISO IEC 24711 For more information about the replacement consumables visit us at http Awww brother com pageyield What is Innobella 2 Innobella is a range of genuine consumables offered by Brother
152. s A or Y to choose Auto Light or Dark Press OK AY Note Even if you choose Light or Dark the machine will send the fax using the Auto setting in any of the following conditions e When you send a colour fax e When you choose Photo as the Fax Resolution Changing fax resolution The quality of a fax can be improved by changing the fax resolution Resolution can be changed for the next fax or for all faxes To change the fax resolution for the next fax Make sure you are in Fax mode 1c Load your document Press Fax Resolution then A or Y to choose the resolution Press OK Sending a Fax To change the default fax resolution D Make sure you are in Fax mode CI Press Menu 2 2 2 Press A or Y to choose the resolution you want Press OK K Note You can choose four different resolution settings for monochrome faxes and two for colour Monochrome Standard Suitable for most typed documents Fine Good for small print and transmits a little slower than Standard resolution S Fine Good for small print or artwork and transmits slower than Fine resolution Photo Use when the document has varying shades of grey or is a photograph This has the slowest transmission Colour Standard Suitable for most typed documents Fine Use when the document is a photograph The transmission time is slower than Standard resolution If you choose S Fine or Phot
153. sage 33 113 P Packing the machine ecseeeeeee 128 Paper aurescens nieg iaiia 14 148 capacity aan een ee eee ee ee nee 17 document SIZE csseeeececeeeeeeeeeeeeeeees 28 lading aa pen tee entrar teres reer 8 SI ZO aee R E EEE 16 22 size of document sesser 18 pE sirsie aa aeea 16 22 PaperPort 11SE with OCR See Software User s Guide on the CD ROM and Help in the PaperPort 11SE application to access How to Guides PhotoCapture Center Date PANT sigortasi 74 DPOF printing etectetc tetera ee neue elo 71 from PC See Software User s Guide on the CD ROM Memory Stick PRO 0 0 0 66 Memory Stick 00 cece eee 66 Print settings Borderless eceeeeeeceeceeeeeeeeeeeees 73 PIII SS be tacts chsccestudeereetcetecedals 73 MOP SE liares i an a 73 fe 6 a e M E EET 73 Paper type amp size cee eeeeeeeeeeeeereeees 72 Prnt Date ssiri iersinii 74 Print quality aseeseen nenene 72 Scan to Media ck stecceutec ta ctartaed cidsanees 74 SecureDigital ccccceecececeeceeeeeeeeeeeees 66 specifications 2xieccctd de crccaceudtcastetienemnlven 152 xD Picture Card oo ceeseseeeeeeeeeees 66 PictBridge DPOF Printing 22 2iesccadie cates caeeeertersients 78 Power failure oo ceeccecececececeeceeeeeeeeeeeees 131 Print NSE ETE 13 difficulties geceacedesteert otcetcicctiadedes 102 104 CEI S serach wcdaechctectercendvelannemucecedacrwbedcs 1
154. se isopropyl alcohol to remove dirt from the control panel It may crack the panel Clean the outside of the machine as follows Pull the paper tray 1 completely out of the machine Wipe the outside of the machine with a dry lint free soft cloth to remove dust Troubleshooting and Routine Maintenance Lift the paper tray cover and remove Cleaning the scanner glass anything that is stuck inside the paper S S A tray D Lift the document cover 1 Clean the GD Wipe the inside and outside of the paper scanner glass 2 and the white tray with a dry lint free soft cloth to plastic 3 with a soft lint free cloth remove dust moistened with a non flammable glass cleaner O Close the output paper tray and put the paper tray firmly back in the machine MFC 295CN only In the ADF unit clean the white bar 1 and the glass strip 2 with a soft lint free cloth moistened with a non flammable glass cleaner Note In addition to cleaning the scanner glass and glass strip with a non flammable glass cleaner run your finger tip over the scanner glass and glass strip to see if you can feel anything on it If you feel dirt or debris clean the scanner glass and glass strip again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning attempt 123 Cleaning the machine s printer platen A CAUTION Be sure to
155. sion telephones cccccccceeeeeeeeeeeeeeeeeeeeteteeeteeeeeees 49 Using a cordless external telephone cece ceeeeee eee ee ee aee ee eeeeeeeeeeeeeeeeeeeeeaaes 49 Using remote CODES c rererere erneiere ee peake ree E EEEE EEEE EPE eR 49 8 Dialling and storing numbers 51 TONNAR DITE EIE E E A A E re ee re E 51 Man al AUNT Oa ee ees ans ctecc cede cactem tense ennea aaaea ae a Ea EEE AREE EAEE 51 Speed Dialling arsine ee ae a aaa hee a 51 Sea Cherese reer ee ae aeea aa Ore oer ee eee re 51 Fa REGAN en er ee ee ere era tee nee oa E ere eee 51 Stoning MUMDETS iseia aeoe e ria ean raea eaae ese sa a AER aaa EEE EEA E E aa a REEE 52 Stoning a pa hc aan eng a aaa aa pa mee ene aaan aa ea EA 52 Storing Speed Dial NUMbEIS ccc ceccccceeeeeee cece cee ee teste teen eee ee te eteteteteeeeeees 52 Changing Speed Dial NUMbEIS c ceeeeeeeeeeeeececaeaeeeeeeeeececeeeeeeeeeeeeeenes 52 Setting up groups for broadcasting c cececeeeeeececeeteeeeaeaeaeeeeeeeeeeeeeeeeeeeees 53 Combining Quick Dial numbers in sessions tee chic eee rnnrsnnrsreesrertererennenene 53 9 Printing Reports 54 Fax Opor S eseti Ere Opes a EERE EAr arte eea ddeeameacbereeiesee 54 Transmission Verification REDON gsseceecicectdicdas dese claenceus decarecacsanis teeacedeeeteseanes 54 Fax Journal activity report sesccxcsccccccsenconncceumiemed musts scataecuasedunoantusseaiecusmeunedd 55 REDOTIS noperc reer pee EEE E EEE p eA E
156. ss x or 0 and then press lt 4 or gt to move the cursor under the special character or symbol you want Then press OK to choose it Press for space amp x Press for lt gt _ Press0 for English AEOUACEEO for Spanish AEINOUO 145 General Printer Type Print Method Memory Capacity LCD liquid crystal display Power Source Power Consumption 146 Specifications Inkjet Mono Piezo with 94 x 1 nozzle Colour Piezo with 94 x 3 nozzles 32 MB 16 characters x 1 line Taiwan AC 100 to 120 V 50 60 Hz Other Countries AC 220 to 240 V 50 60 Hz MFC 253CW 255CW 257CW Taiwan Off Average 0 7 W Sleep Mode Average 3 W Standby Average 5 W Operating Average 23 W Other Countries Off Average 0 75 W Sleep Mode Average 3 W Standby Average 4 5 W Operating Average 22 W MFC 295CN Off Average 0 85 W Sleep Mode Average 3 5 W Standby Average 6 W Operating Average 26 W Specifications Dimensions MFC 253CW 255CW 257CW eS on 390 mm 360 mm 450 mm MFC 295CN SS se 180 mm 390 mm 410 mm Weight 7 3 kg MFC 253CW 255CW 257CW 7 9 kg MFC 295CN Noise Operating 50 dB or less 1 Temperature Operating 10 to 35 C Best Print Quality 20 to 33 C Humidity Operating 20 to 80 without condensation Best Pri
157. sssessssssrrrsrsrrrrrrrrrnnnnnnnnnnennnennnennneent 29 Cancelling a Broadcast in progress cccccceeeeeeeeeeeeeee tent eeeeeteteeeeeeeeeeees 30 Additional sending operations ceceeececeeeeeeseeeeeeeeeeeeeseeeeaeeeeaeeeeeeeeeeeeeees 30 Sending faxes using multiple settings 2 ccc cee ee ce cee ee eeeee eee eee aeaeaeeaeaeaeeees 30 CONN ES rts soe E chante ta tenis totic E E aeedee 31 Changing fax PSSOMIMOM eases ctecte terrace hte aeeoe e eaa eE EEEa 31 Dual Access Monochrome Omly ccceeee cece eeeeeeeee eee eee eaeaeaeaeaeaeeaeaeaeeees 32 Re l Time Transmissi cerises e eener aane E REEE EIEEE REENE 32 Ov rseas M d csiis ccscccttentaceseatendee teres deeetn cepacia aes Gens 33 Checking and cancelling waiting jODS ccccceceeeee eee ee tee ee ee eeeee ee teeeeeeeeeees 33 Sending a fax manually Se eecea ded sccaecsceccpiesbescedsdvecundacsueizesaadeevasdyutenestovenide 33 Out of Memory message vickesascssecs ncacecsisstacceciernieroendueeeceineauiiauieudoreendendicecone 33 6 Receiving a Fax 34 Receive FN 5 ee a ese eea a ah aae ehre eia E EEE 34 Choosing the Receive Mode ccccccccccccceecececeeeeeeeeeeeeeeee eee eegteteteneneneeaees 34 Using Receive IWIOG SS sateen dacerete cers telcetedaueedatbataeh tie cagctu elec ieuotehecteuaiuets 35 FAX gene Rene ee ir Pe re ee eae rT Pere rte ean eye ee 35 iso Eanes nen mre eer a rave Nee ey ree ey a eee ee er eer er on
158. ta stored on a memory card with your PC we recommend that you do not modify the folder structure created by the digital camera When saving new or modified image files to the memory card we also recommend you use the same folder your digital camera uses If the data is not saved to the same folder the machine may not be able to read the file or print the image USB Flash memory drive users This machine supports USB Flash memory drives that have been formatted by Windows 67 Chapter 11 Getting started Firmly put a memory card or USB Flash memory drive into the correct slot USB Flash memory drive SD SDHC Memory Stick Memory Stick PRO xD Picture Card IMPORTANT The USB direct interface supports only a USB Flash memory drive a PictBridge compatible camera or a digital camera that uses the USB mass storage standard Any other USB devices are not supported hk O N The Photo Capture key indications T amp Pa 4 evr 4 e amp a e m E Photo Capture light is on the memory card or USB Flash memory drive is correctly inserted E Photo Capture light is off the memory card or USB Flash memory drive is not correctly inserted E Photo Capture light is blinking the memory card or USB Flash memory drive is being read or written to IMPORTANT DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from the media drive slot or
159. tail see the instruction above lt Macintosh users gt Re select your machine in the Device Selector application located in Macintosh HD Library Printers Brother Utilities DeviceSelector or from the model list in ControlCenter2 108 Dial Tone detection When you send a fax automatically by default your machine will wait for a fixed amount of time before it starts to dial the number By changing the Dial Tone setting to Detection you can make your machine dial as soon as it detects a dial tone This setting can save a small amount of time when sending a fax to many different numbers If you change the setting and start having problems with dialling you should change back to the default No Detection setting Press Menu 0 5 Press A or Y to choose Detection or No Detection Press OK Press Stop Exit Troubleshooting and Routine Maintenance Telephone line interference If you are having problems sending or receiving a fax due to possible interference on the telephone line we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations Press Menu 0 6 Menu 0 5 for New Zealand Press A or to choose Normal or Basic for VoIP E Basic for VoIP cuts the modem speed to 9 600 bps Unless interference is a recurring problem on your telephone line you may prefer to use it only when needed E Normal sets t
160. ter from your COMPUME ccccceeeeeeeeeeeeeeeeeees 66 Using a memory card or USB Flash memory drive 0ccceceeceeeeeeeeaeeeeees 66 Memory cards USB Flash memory drive and folder structures 67 Getting Started est Re hace at cet pee eye ec ee 68 How to print from a memory card or USB Flash Memory drive ccceeeeeeeeees 69 Print Index Thumbnails a ciceet cocks cements eeesiteuds ch vans galenbebcebeant cet rennd 69 Pinting OQUOS pieren rrer aee ae A AEE E dat ROE EA REPERES 70 DPOF PAIMIN meee vase arse mene ener ry eee aes ee a aE a e e aa EE 71 PhotoCapture Center print Settings cccecee cece ceeeeeeeeeeeeeeeeeeeceeeeteaeaeaeeees 72 Print speed and Quality sesccncecescevecuticesdecdcOisuaade de lueebieuarssbinedetGeed Eoucsdudaesbtaitende 72 PRO UNO I Saas ae ccc chee ae ar a aa a aae aa EEA sda EERE andes EE E E nests 72 Adjusting Brightness and Contrast ccccccccceceeeccneeeaeecececeeeeeeeeeeeeeeeeees 73 COPPINO ere reer eer i aee E mer ane e eer ener ee Se Samer ee rere 73 Borderless printing ats etches icinden aia a eenia ae ed iea ee ee Eiseni 73 D te Pinte eiea ee ear ener AR ee eee 74 Scan to a memory card or USB Flash memory drive 2 2 0 ceeeeeeeeeeeeeee teeta 74 Changing the image quality cee cececeececeeeeeeeeeeeeeeeeeeeeeeeteteteeeeeeeeeeeaeaeaeeees 75 Changing the monochrome file format cccccccceeeeeeee eee ee eee ee te
161. the Machine eeeeeeeeeeeeeeeeeeeeeeaees 12 Printable area nenret nye annem ae rrr eet er eee oe ener ren ee eS ere ene 13 Acceptable paper and other print media 2 cee ceeeeee eee ee cette ee ee eae eeeeeeeeeeeeeeeeeees 14 Recommended print media sca cs ease tapcde dna ecaeeodisbdensadcnedececceeedas 14 Handling and using print Media cccceececceeceeseeeeeeeeeteeeeeeeeceeeeeeeneeneeeees 15 Choosing the right print MOANA xesiectevinsesciensseewelesresent Riccio le edauendebeabedeas 16 Loading documents ecceace note coc aceinorctrccnctces ealenentesvenanetecnmccthies aeucaedetvasbaucecceeamhepbeade 18 Using the ADF MFC 295CN only 0c 2 c cccceeceiessaceedendeestacsnatscecsseeceoeeneaees 18 Using the scanner glass cecccccecceeeeeeeeeeeee eee ceeeeeeeeeassaenneeeeeeseseeeeeeeeeanaees 19 Scannable area creso tcnnet nae eae eet eee ery ee ren 20 3 General setup 21 ON Off gsc startet catenin atest sntecsnnpecattendcionenetis nsssnntei tenn stconehnionan nies mini eonnieneeiebiadiniens 21 Turning the machine OMI si ececteesss cieeeec sat sieiciaeetdaus eadauieeelaeasemietecee cher neeieeteses 21 Turning the A ASU an eae deeb aaa pas Sade vateewseeceecetent extendas eeenclicee 21 Mode TIMEN rrer mre era ie ase eee Mer reer are PONE eee ne aero ae ere eee 21 Paper SettihgS een ne een re CA Sere ee ESENE PEE EEEE 22 Paper Type peer eere e E E E eE E eee eee 22 eee A E ep cede seed oes cec
162. the Printer Scanner PC Fax and Network When you are ready to learn detailed information about these operations read Software User s Guide and Network User s Guide that are on the CD ROM Viewing Documentation Viewing Documentation Windows To view the documentation from the Start menu point to Brother MFC XXXX where XXXX is your model name from the programs group and then choose User s Guides in HTML format If you have not installed the software you can find the documentation by following the instructions below D Turn on your PC Insert the Brother CD ROM into your CD ROM drive GY Note If the Brother screen does not appear automatically go to My Computer Computer double click the CD ROM icon and then double click start exe If the model name screen appears click your model name General Information If the language screen appears click your language The CD ROM Top Menu will appear Macromedia Flash Player 8 Ce Multi Function Center ___ brother Top Menu Install MFL Pro Suite Full Driver amp Software Package Documentation Advanced Additional Applications ae Brother Support On Line Registration AY Note If this window does not appear use Windows Explorer to run the start exe program from the root directory of the Brother CD ROM Click Documentation O Click the documentation you want to read E HTML documents Software Us
163. the document scanned from the ADF was too long See Using the ADF MFC 295CN only on page 18 See Document jam MFC 295CN only on page 116 High Temperature The print head is too warm Allow the machine to cool down 111 Error Message Cause Action Hub is Unusable A Hub or USB Flash memory drive with Hub has been connected to the USB direct interface A Hub or USB Flash memory drive with Hub are not supported Unplug the device from the USB direct interface Init Unable XX The machine has a mechanical problem OR A foreign object such as a clip or ripped paper is in the machine See Clean Unable XX in this table Ink Low Black Ink Low Yellow Ink Low Cyan Ink Low Magenta The indicated ink cartridge is running out of ink If a sending machine has a colour fax to send your machine s handshake will ask that the fax is sent as monochrome If the sending machine has the ability to convert it the colour fax will be printed at your machine as a monochrome fax Order a new ink cartridge You can continue printing until the LCD shows Cannot Print See Replacing the ink cartridges on page 119 Low Temperature The print head is too cold Allow the machine to warm up Media Error The memory card is either corrupted incorrectly formatted or there is a problem with the memory card Put the card firmly into the slot a
164. the paper support Pull the paper tray completely out of the machine Loading paper and documents With both hands gently press and slide the paper side guides 1 and then the paper length guide 2 to fit the paper size Make sure that the triangular marks 3 on the paper side guides 1 and paper length guide 2 line up with the marks for the paper size you are using GY Note When you use Legal size paper press and hold the universal guide release button 1 as you slide out the front of the paper tray Fan the stack of paper well to avoid paper jams and misfeeds IMPORTANT Always make sure the paper is not curled Loading paper and documents amp Gently put the paper into the paper tray print side down and top edge in first Check that the paper is flat in the tray IMPORTANT Be careful that you do not push the paper in too far it may lift at the back of the tray and cause feed problems Gently adjust the paper side guides 1 to fit the paper using both hands Make sure the paper side guides touch the sides of the paper Chapter 2 Close the output paper tray cover 8 Slowly push the paper tray completely into the machine While holding the paper tray in place pull out the paper support until it clicks and then unfold the paper support flap IMPORTANT DO NOT use the paper support flap for Legal size paper 10
165. the shiny coated side of photo paper Load photo paper with the shiny side facing down E Avoid touching either side of transparencies because they absorb water and perspiration easily and this may cause decreased output quality Transparencies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing IMPORTANT DO NOT use the following kinds of paper e Damaged curled wrinkled or irregularly shaped paper 1 2mmorgreater curl may cause jams to occur e Extremely shiny and highly textured paper e Paper that cannot be arranged uniformly when stacked e Paper made with a Short grain paper Loading paper and documents Paper capacity of the output paper tray cover Up to 50 sheets of 80 gsm or 20 Ib A4 paper E Transparencies and photo paper must be picked up from the output paper tray cover one page at a time to avoid smudging 15 Chapter 2 Choosing the right print media Paper type and size for each operation Paper Type Paper Size Usage Fax Copy Photo Printer Capture Cut Sheet Letter 215 9 x 279 4 mm 8 1 2 x 11 in Yes Yes Yes Yes A4 210 x 297 mm 8 3 x 11 7 in Yes Yes Yes Yes Legal 215 9 x 355 6 mm 8 1 2 x 14 in Yes Yes Yes Executive 184 x 267 mm 7 1 4 x 10 1 2 in Yes JIS B5 182 x 257 mm 7 2 x 10 1 in Yes A5 148 x 210 mm 5 8 x 8 3 in Yes Yes A6 105 x 148 mm 4 1 x 5 8
166. ting Setting up groups for broadcasting Groups which can be stored in a Speed Dial location allow you to send the same fax message to many fax numbers by pressing only Speed Dial OK the two digit location and Mono Start First you ll need to store each fax number in a Speed Dial location Then you can include them as numbers in the Group Each Group uses up a Speed Dial location You can have up to six Groups or you can assign up to 39 numbers in a large Group See Storing Speed Dial numbers on page 52 and Broadcasting Monochrome only on page 29 Press Pa Speed Dial and A or to choose Setup Groups Press OK Use the dial pad to enter the two digit Speed Dial number where you want to store the Group Press OK Use the dial pad to enter a Group number 1 to 6 Press OK To add Speed Dial numbers follow the instructions below For example for Speed Dial numbers 05 and 09 Press T Speed Dial 05 T Speed Dial 09 The LCD shows Press OK when you have finished adding numbers Dialling and storing numbers QO Use the dial pad to enter a name for the Group Press OK E Note You can easily print a list of all your Speed Dial numbers Numbers that are part of a group will be marked in the GROUP column See How to print a report on page 55 Combining Quick Dial numbers Sometimes you may want to choose from several long distance carriers when you send a
167. ting at gt 14 4 kbit s 28 When using the Caller Line Identification incorporated in this device verify the integrity of the recorded digits prior to dialling 29 Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specifications E There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation E The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt E Automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another E Equipment shall be set to ensure that calls are answered within 3 and 30 seconds of the receipt of ringing 30 In the event of any problem with this device it is to be disconnected and a CPE item connected to one of its terminal ports may be connected directly in its place The user should then arrange for the product to be repaired Should the matter be reported to Telecom as a wiring fault and the fault is proven to be due to this product a call out charge will be incurred by the customer 31 The Caller ID telephone numbers that are displayed and stored in this equipment inc
168. tions The external TAD must be connected as shown in the previous illustration 1 Set your external TAD to one or two rings The machine s Ring Delay setting does not apply Record the outgoing message on your external TAD amp Set the TAD to answer calls set the Receive Mode to External TAD See Choosing the Receive Mode on page 34 47 Chapter 7 Recording an outgoing message OGM on an external TAD Timing is important in recording this message D Record 5 seconds of silence at the beginning of your message This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop Limit your speaking to 20 seconds E Note We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a resonant or loud voice You may try omitting this pause but if your machine has trouble receiving then you must re record the OGM to include it Multi line connections PABX Most offices use a central telephone system Brother recommends that all our machines be connected to a discreet dedicated line Although a particular PABX may appear to work with a particular model of fax machine we cannot guarantee that the unit will operate correctly While it is often relatively simple to connect a fax machine to a PABX Private Automatic Branch Exchange we suggest that you contact the company that installed yo
169. to print from the thumbnails printed on the Index page Press OK Note e Multiple numbers can be entered by using the OK key to separate numbers For example 1 OK 3 OK 6 would print images 1 3 and 6 The key can be used to print a range of numbers for example 1 5 would print all images from 1 to 5 e You can enter up to 12 characters including commas for the image numbers you want to print Do one of the following E After you have chosen all the images you want to print press OK to choose your settings Go to step E f you do not want to change any settings press Colour Start QO Press A or Y to choose the type of paper you are using Plain Paper Inkjet Paper Brother BP71 or Other Glossy Press OK Press A or Y to choose the paper size you are using Letter A4 10x15cmor 13x18cm Press OK E f you choose Letter or A4 go to step E f you choose another size go to step E f you do not want to change any settings press Colour Start Printing photos from a memory card or USB Flash memory drive Press A or Y to choose the print size 8 x 10cm 9 x 13cm 10 x 15cm 13 x 18cm 15 x 20cm or Max Size Press OK Do one of the following E To choose the number of copies go to step E f you have finished choosing settings press Colour Start D Enter the number of copies you want Press OK D Press Colour Start to print The
170. ts to be proof read large documents or many copies Best Use best mode to copy precise images such as photographs This provides the highest resolution and the slowest speed Make sure you are in Copy mode EJ Load your document Use the dial pad to enter the number of copies up to 99 Press Copy Options and A or Y to choose Quality Press OK Press A or Y to choose Fast Normal or Best quality Press OK 6 000 Press Mono Start or Colour Start To change the default setting follow the instructions below Press Menu 3 1 4 Th po Dia da i ALES E DT TLI E ek oa oe ee A Press A or Y to choose Fast Normal or Best quality Press OK Press Stop Exit Enlarging or reducing the image copied You can choose an enlargement or reduction ratio If you choose Fit to Page your machine will adjust the size automatically to the paper size you set Press Fit to Page Copy Options Custom 25 4003 198 10x15cm A4 186 10x15cm7 LTR and then Aor Y fio ASSAG to choose Enlarge Reduce 100 97 LTR A4 93 A4 gt LTR MFC 253CW 255CW 257CW 83 MFC 295CN 83 LGL7A4 69 A47A5 47 A4710x15cm To enlarge or reduce the next copy follow the instruction below D Make sure you are in Copy mode a amp Load your document Use the dial pad to enter the number of copies up to 99 choose
171. ttings 2 minutes after it finishes copying or if the mode timer returns the machine to Fax mode For more information see Mode Timer on page 21 Making copies Press Menu Options Page selection Press Quality Fast 60 Copy Options Normal A Best Enlarge Fit to Page 60 Reduce Custom 25 400 198 186 142 100 97 93 833 69 47 Paper Type Plain Paper 64 Inkjet Paper Brother BP71 Other Glossy Transparency Paper Size A4 64 A5 10 W x 15 H cm Letter Legal Brightness OOMOO 63 Stack Sort Stack 63 Hi Sort Page Layout Off 1 in 1 61 2 in L P 2 in 1 L 4 in 1 P 4 in 1 L Poster 3 x 3 No of Copies No of Copies 01 58 01 99 K Note You can save some of the copy settings you use most often by setting them as default You can find instructions on how to do this in the section for each feature 59 Chapter 10 Changing copy speed and quality You can choose from a range of quality settings The default setting is Normal To temporarily change the quality setting follow the instructions below Press Normal Normal is the recommended Copy Options mode for ordinary print outs This produces good copy and then quality with good Aor Yto copy speed choose Fast Fast copy speed Quality and lowest ink consumption Use to save time printing documen
172. ur telephone system and ask them to connect the fax machine for you Brother does not recommend the use of a PABX line PABX limitations in general can cause some functions of the fax machine not to work correctly 48 External and extension telephones Connecting an external or extension telephone You can connect a separate telephone as shown in the diagram below Example for Australia 1 Extension telephone 2 External telephone 3 Protective Cap When you are using a telephone on the same phone line the LCD shows Telephone Operation from extension telephones If you answer a fax call on an extension or an external telephone plugged into the correct socket on the machine you can make your machine take the call by using the Remote Activation Code When you press the Remote Activation Code 5 1 x 9 1 for New Zealand the machine starts to receive the fax If the machine answers a voice call and fast double rings for you to take over use the Remote Deactivation Code 5 1 9 1 for New Zealand to take the call at an extension telephone See F T Ring Time Fax Tel mode only on page 36 If you answer a call and no one is on the line You should assume that you re receiving a manual fax Press 5 1 x 9 1 for New Zealand and wait for the chirp or until the LCD shows Receiving and then hang up K Note You can also use the Fax Detect feature to make your machine automatically take t
173. vailable for the Transmission Verification Report E On Prints a report after every fax you send E On Image Prints a report after every fax you send A portion of the fax s first page appears on the report E Off Prints a report if your fax is unsuccessful due to a transmission error Of f is the default setting E Off Image Prints a report if your fax is unsuccessful due to a transmission error A portion of the fax s first page appears on the report 54 Printing Reports Press Menu 2 3 1 Press A or Y to choose Off Image On On Image or O Press OK Press Stop Exit Note If you choose On Image or Of f Image the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off See Real Time Transmission on page 32 If your transmission is successful OK will appear next to RESULT on the Transmission Verification Report If transmission is not successful ERROR will appear next to RESULT Fax Journal activity report You can set the machine to print a journal at specific intervals every 50 faxes 6 12 or 24 hours 2 or 7 days If you set the interval to off you can still print the report by following the steps in Reports on page 55 The default setting is Every 50 Faxes Press Menu 2 3 2 Press A or Y to choose an interval Press OK If you choose 7 days t
174. x 10cm 9 x 13cm 10 x 15cm 13 x 18cm 15 x 20cmor Max Size Press OK Press Colour Start to print aA Note A DPOF File error can occur if the print order that was created on the camera has been corrupted Delete and recreate the print order using your camera to correct this problem For instructions on how to delete or recreate the print order refer to your camera manufacturer s support website or accompanying documentation 72 PhotoCapture Center print settings These settings will remain until you change them again Print speed and Quality D Press Menu 4 1 Press A or to choose Normal or Photo Press OK Press Stop Exit Paper Options Paper Type GD Press Menu 4 2 Press A or to choose Plain Paper Inkjet Paper Brother BP71 or Other Glossy Press OK Press Stop Exit Paper Size Press Menu 4 3 Press A or Y to choose the paper size you are using Letter A4 10x15cm or 13x18cm Press OK Press Stop Exit Printing photos from a memory card or USB Flash memory drive Print Size This setting is available only when you choose Letter or A4 in the paper size setting Press Menu 4 4 Press A or to choose the print size you are using 8 x 10cm 9 x 13cm 10 x 15cm 13 x 18cm 15 x 20cm or Max Size Press OK Press Stop Exit Adjusting Brightness and Contrast Brightness D Press Menu 4 5
175. y the number being called by its ring How Will the Fax Machine Treat All Other Numbers FaxAbility mode ensures that the machine will answer calls to the FaxAbility secondary number When a call comes in to your main number all the phones will ring You can set an external answering device TAD to answer calls on the other number s See the chart in the following page What is the Advantage of Using the FaxAbility Function Using FaxAbility is the most efficient way to receive both fax and telephone calls on the same line It is much easier for your callers who dial manually The fax machine will answer with receiving tones so they will not have to press an activation code And the people who call to talk on your main number will not have to talk to your fax machine Basically it gives you two independent numbers without the higher cost of a second line 42 How Does FaxAbility Work Your telephone number will have the standard ring pattern of long long tone while the new number will have a ring pattern of long silence long etc When FaxAbility is On you will not hear the first ring of all incoming calls on the fax machine Extension phones will ring as usual If the fax machine recognizes the ring pattern all ringing will stop and the fax machine will answer and automatically receive the fax message Otherwise you will hear the extension phones and the fax machine continue to ring The fax machine always list
176. your business a separate telephone line with no custom features is recommended Menu Setting Difficulties Difficulty Suggestions The machine beeps when you try to access the Setup Send or Setup Receive menu If the Fax key is not illuminated press it to turn on Fax mode The Setup Send or Setup Receive setting is available only when the machine is in Fax mode Copying Difficulties Difficulty Suggestions Cannot make a copy Make sure that the Copy key is illuminated See Entering Copy mode on page 58 Copies are blank Make sure you are loading the document properly See Loading documents on page 18 Vertical streaks appear in copies If you see vertical streaks on copies clean the scanner See Cleaning the scanner glass on page 123 Poor copy results when using the ADF MFC 295CN only Try using the scanner glass See Using the scanner glass on page 19 Vertical black line appears in copies MFC 295CN only Vertical black lines or streaks on copies are typically caused by dirt or correction fluid on the glass strip Clean the glass strip See Cleaning the scanner glass on page 123 Fit to Page does not work properly Make sure your source document is not skewed Scanning Difficulties Difficulty Suggestions TWAIN WIA errors appear when starting to scan Not available in Hong Kong and Taiwan Make sure the Brother TWAIN

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