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Apple 165 Laptop User Manual

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1. Service Source PowerBook 160 165 180 Series PowerBook 160 PowerBook 165 PowerBook 180 gt Service Source Basics PowerBook 160 165 180 m Overview 1 Overview This manual includes complete repair procedures for the PowerBook 160 PowerBook 165 and PowerBook 180 Figure PowerBook 160 165 180 m Repair Strategy 2 Repair Strategy Service the PowerBook 160 165 and 180 through module exchange and parts replacement Customers can request on site service from an Apple Authorized Service Provider Plus AASP Apple Assurance US only or request a courier through the Apple Canada Technical Answerline Canada only They can also choose carry in service from an AASP Ordering Apple Service Providers planning to support the computer systems covered in this manual may purchase Service modules and parts to develop servicing capability To order parts use the AppleOrder US only or ARIS Canada only system and refer to Service Price Pages ui Repair Strategy 3 Large businesses universities and K 12 accounts must provide a purchase order on all transactions including orders placed through the AppleOrder US only or ARIS Canada only system USA Ordering US Service Providers not enrolled in AppleOrder may fax their orders to Service Provider Support 512 908 8125 or mail them to Apple Computer Inc Service Provider Support MS 212 SPS A
2. Caution The PowerBook 160 165 180 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in Bulletins Safety quip Inverter Cable 59 Inverter 1 Pull off the center and right clutch covers 2 Using a T 8 torx driver remove the three mounting screws from the right clutch 3 Remove the clutch from the display housing Replacement Note Replace the short mounting screw in the top inside clutch threading The top outside threading is used to mount the bezel ui Inverter Cable 60 Replacement Note To avoid pinching the inverter cable route the cable behind the top right corner of the hinge on the right clutch 4 Disconnect the inverter cable and remove it from the case mp Display 61 Display Display Before you begin remove the following e Main battery e Display bezel Caution The PowerBook 160 165 180 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in Bulletins Safety quip Display 62 Note This topic includes separate procedures for removing the PowerBook 160 165 FSTN display and the PowerBook 180 active matrix display Note The PowerBook 180 active matrix display module is available to CPRC and international repairers only ui o Take Apart Display 63 Display Housing PowerBook 160 165 EMI Shield b zm um FSTN Display ae
3. PowerBook 180 Display Cable 74 Display Cable PowerBook 180 PowerBook 180 Display Cable Before you begin remove the following Main battery MO door Top case Inverter board Interconnect board Display bezel quip PowerBook 180 Display Cable 75 f Ferrite Bead Caution The PowerBook 180 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in Bulletins Safety Caution The display cable is fragile and should be handled with care 1 Pry the display cable ferrite bead from the case quip o Take Apart PowerBook 180 Display Cable 76 2 Pulloff the center and left clutch covers 3 Usinga T 8 torx driver remove the three qi a Cover mounting screws from Clutch the left clutch 4 Remove the clutch from the display housing Replacement Note Replace the short mounting screw in the top inside clutch threading The top outside threading is used to mount the bezel ui PowerBook 180 Display Cable 77 Locking Tab 5 Lift the locking tab on the display connector and disconnect the display cable 6 Remove the display cable from the case mp Service Source Upgrades PowerBook 160 165 180 n Modem Card 1 Modem Card Modem Card Before you begin remove the following e Main battery e O door e Top case Caution The PowerBook 160 165 18
4. 1 MB 256 bytes of parameter memory 128K of static video display memory CMOS custom chip with long life lithium battery n o Specifications Disk Storage 5 Disk Storage Floppy Drive 19 mm high internal 1 4 MB Apple SuperDrive Hard Drive 2 5 in hard drives many capacities m o Specifications I O Interfaces 6 I O Interfaces Floppy Drive DB 19 serial port for connecting external floppy drives SCSI HDI 30 SCSI port with 1 5 MB sec transfer rate Supports up to five external SCSI devices Does not provide termination power Connect SCSI device to computer with HDI 30 SCSI system cable Apple Desktop Bus Apple Desktop Bus ADB port maximum of three ADB devices is recommended 200 MA maximum current draw for all ADB devices ui o Specifications I O Interfaces 7 Serial Sound Video Power Adapter Security Modem Two RS 422 serial ports mini DIN 8 connectors Monaural sound in port Stereo sound out headphone jack which plays CD audio tracks in stereo and computer generated sounds in mono Video out port 8 bit 256 color video support Supports Macintosh monitors up to 16 in color and VGA monitors Power adapter port Slot for third party security eguipment Slot for optional internal modem n o Specifications I O Devices 8 I O Devices Keyboard Built in keyboard with standard Macintosh layout 63 keys domestic 64 keys ISO Two level tilt adjustment T
5. Bulletins Safety Right Clutch Left Clutch ui o Take Apart Clutches Display Housing 54 Note This topic includes take apart procedures for EMI Shield k T the left and right clutch E assemblies and the display pia housing Display Housing a 1 Cover the keyboard with a clean cloth or sheet of paper 2 Using a T 8 torx driver remove the four display mounting screws 3 Remove the display from the housing and EMI shield 4 Place the display face down on the keyboard ui Clutches Display Housing 55 5 Pull off the three clutch covers Inverter 6 Usinga T 8 torx driver remove the six mounting screws from the left and right clutches 7 Remove the left and right clutches from the display housing ui Clutches Display Housing 56 Replacement Note Replace the short mounting screws in the top inside clutch threadings The top outside threadings are used to mount the bezel Replacement Note To avoid pinching the inverter cable route the cable behind the top right corner of the hinge on the right clutch ui Clutches Display Housing 57 Display Housing 8 Remove the display housing and EMI shield from the case EMI Shield m Inverter Cable 58 Inverter Cable Inverter Cable Before you begin remove the following e Main battery I O door Top case Inverter board Display bezel
6. 0 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in Bulletins Safety ui o Upgrades Modem Card 2 Caution If you install a Modem Port Cover third party modem card make sure that it does not cover any of the heat sinks on the daughterboard or over the floppy drive Note The modem card is an option for the PowerBook 160 165 180 1 Pinch the release tabs and push out the modem port cover lt gt Modem Card 3 Modem Modem Card Connector J8 Connector 3 Connect the modem card connector to motherboard connector J8 Install the two mounting Screws ui o Upgrades Modem Card 4 e FCC Modem 1 Label Modem Port 4 Affix the FCC modem HD 30 label to the inside of the SCSI Port I O door Align the label with the modem port 5 Affix the DOC label to the inside of the I O door Align the label with the HD 30 SCSI port m PSRAM Expansion Card 5 PSRAM Expansion Card PSRAM Expansion Card Before you begin remove the following e Main battery e O door e Top case Caution The PowerBook 160 165 180 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in Bulletins Safety quip PSRAM Expansion Card 6 Caution Handle the PSRAM card by the edges only Do not touch any components on the card Caution If you install a thi
7. 5 PB 160 165 661 0748 PB 180 922 0044 Display Bezel 922 0026 IPB 180 922 1108 PB 165 EMI Shield 922 0030 PB 180 805 0138 PB 160 f Rubber Plug 875 0112 922 0543 PB 165 180 22 PowerBook 160 165 Display Cable 922 0820 Inverter Cable 936 0106 Brightness Actuator 815 1248 PowerBook Elevation 170 180 Foot Display Cable 815 1278 Left 630 6273 922 1691 Right End Clutch Cover AB gt External Battery 815 1231 2 SS Recharger 076 0567 Clutch Assembly 699 0497 Left 699 0498 Right Trackball Assembly 661 1515 Drive Retainer 922 0009 17 mm 922 0006 19 mm Center Clutch Cover 922 0029 I O Door 922 1697 External Floppy Drive ass per 661 1651 Inverter Hard Drive 922 0024 PB 180 661 1298 922 0025 PB 160 165 gt Keyboard 661 0712 Loy Y gt Flo Modem Port Cover a 661 0786 7 Dive Cable 815 0578 p ji a 821 0655 PSRAM Expansion Card Sree a M 661 0715 2 MB 661 0790 4 MB Bof ase Bottom Motherboard lt gt gt t 076 0872 661 0746 X d Rubber Foot 7 Daughterboard Bei bod W N 2 815 1236 661 0744 160 attery N 661 1016 P 1 Door S A 7922 0043 661 0747 180 922 1700 Product family configurations may vary For parts with asterisk refer to parts list Power Book 160 165 180 lt a gt
8. Caution The display cable is fragile and should be handled with care Display 1 Cover the keyboard with a clean cloth or sheet of paper 2 Using a T 8 torx driver remove the four display mounting screws 3 Remove the display from the housing and EMI shield ui Display 64 4 Place the display face down on the keyboard 5 Lift the locking tab on the display connector and disconnect the display cable Adhesive Display 65 6 Caution The PowerBook 160 165 display cable is attached to the display with adhesive near the connector and backlight ends of the cable Carefully pry the cable off the display at these two points Gently detach the display cable from the back of the display ui Display 66 Inverter 7 Disconnect the inverter cable from the display backlight cable 8 Remove the display Replacement Note To avoid pinching the inverter cable route the cable behind the top right corner of the hinge on the right clutch ui Inverter Display 67 PowerBook 180 Active Matrix Display Caution The display cable is fragile and should be handled with care 1 Lift the locking tab on the display connector and disconnect the display cable 2 Disconnect the inverter cable ui o Take Apart Display 68 Housing 3 Usinga T 8 torx driver remove the four display mounting screws EMI Shield 4 Remove the
9. T lt lt Startup Problems Flowchart Miscellaneous 34 Reset the power manager Y Press the power button to begin the startup sequence Do the startup tones sound Is the startup tone normal Yes Does a gray pattern appear No Yes Does any video appear 1 Replace the daughterboard 2 Replace the motherboard Yes 1 Check the cables 2 Replace the interconnect board 3 Replace the daughterboard 4 Replace the motherboard See Startup Problems in the Symptom Cure Chart Check the cables Replace the inverter board Replace the interconnect board Replace the display cable PowerBook 520 520c 540 540c Replace the interconnect to display cable Replace the display PowerBook 170 180 180c AWN Replace the display international only or return the computer to Apple Replace the daughterboard Replace the motherboard o Troubleshooting Startup Problems Flowchart Startup Problems Flowchart Startup Problems Flowchart continued Does the desktop appear TOKO N Go to Start 1 Replace the the disk icon with No daughterboard the flashing question 2 Replace the mark remain on the motherboard screen Reset parameter RAM Use HD SC Setup to update the SCSI driver Reinstall System Soft
10. ation of internal hard drive 6 Try known good external SCSI device 7 Replace motherboard 1 Restart computer 2 Check cables 3 Check interconnect board daughterboard and motherboard connections 4 Try low power mouse If cursor moves replace trackball or keyboard ui o Troubleshooting Cursor intermittently does not move or moves erratically Symptom Charts Peripherals 24 Peripherals 1 Replace interconnect board 2 Replace daughterboard Replace motherboard 1 Restart computer 2 Clean ball and rollers of trackball 3 Check cables 4 Replace trackball 5 Replace keyboard 6 Replace interconnect board 7 Replace motherboard ui o Troubleshooting Cursor moves but clicking trackball button has no effect Cursor does not move when you are using mouse Symptom Charts Peripherals 25 Peripherals N N O W A W N Restart computer Check interconnect board daughterboard and motherboard connections Replace trackball Replace keyboard Replace interconnect board Replace daughterboard Replace motherboard Check mouse connection to ADB port Restart computer Clean mouse ball and inside mouse Replace mouse Replace motherboard ui o Troubleshooting No response to any key on keyboard Known good direct connect printer does not print Symptom Charts Peripherals 26 Peripherals A N O S W N Reset powe
11. display from the housing and Display EMI shield ui Display 69 Inverter Replacement Note To avoid pinching the inverter cable route the cable behind the top right corner of the hinge on the right clutch mp PB 160 165 Display Cable 70 PowerBook 160 165 Display Cable PB 160 165 Display Cable Before you begin remove the following Main battery MO door Top case Inverter board Interconnect board Display bezel PowerBook 160 165 Display lt p PB 160 165 Display Cable 71 f Ferrite Bead Caution The PowerBook 160 165 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in Bulletins Safety Caution The display cable is fragile and should be handled with care 1 Pry the display cable ferrite bead from the case ui o Take Apart PB 160 165 Display Cable 72 2 Pulloff the center and left clutch covers 3 Usinga T 8 torx driver remove the three mounting screws from the left clutch Center uM Clutch Cover Clutch Cover en Doa eft Clutch J T og 4 Remove the clutch from the display housing Replacement Note Replace the short mounting screw in the top inside clutch threading The top outside threading is used to mount the bezel ui PB 160 165 Display Cable 73 5 Remove the display cable from the case mp
12. displays checkerboard pattern no startup chime Startup 1 Reseat RAM expansion card 2 Replace RAM expansion card 3 Replace daughterboard 4 Reseat display cable m o Troubleshooting Screen is blank computer doesn t respond Symptom Charts Power 5 Power 1 Restart computer 2 Connect power adapter and restart computer in 3 4 minutes 3 Try known good charged main battery 4 Check all interconnect board daughterboard and motherboard connections Reset the power manager Replace keyboard Replace interconnect board Replace daughterboard Replace motherboard 00 N ui o Troubleshooting After you remove main battery some Control Panel settings are different Power adapter is plugged in but battery DA does not indicate charger is connected Symptom Charts Power 6 Power 1 Check cables 2 Replace interconnect board 3 Replace daughterboard 4 Replace motherboard This is normal for fully charged battery Check battery charger connection Try known good charged main battery Try known good power adapter Check battery thermistor cable connection Replace motherboard O S W N ui Troubleshooting Symptom Charts Power 7 Power Low power warning 1 Recharge battery or attach power adapter appears 2 Verify that peripherals are low power 3 Remove external devices or connect power adapter 4 Try known good charged main battery 5 Try k
13. e daughterboard 7 Replace motherboard Oo U m o Troubleshooting Internal modem options do not appear in CDEV Modem does not respond properly to AT command set instructions Symptom Charts Internal Modem 29 Internal Modem A W N AUN Remove and reseat modem card Verify that System is 7 1 or later Replace modem card Replace motherboard Verify that baud rate and data format settings of communications application are compatible with internal modem and remote modem Check phone cord connection and operation Remove and reseat modem card Verify that System is 7 1 or later Replace modem card ui o Troubleshooting Strange mix of characters appears on screen Modem interferes with system sound Symptom Charts Internal Modem 30 Internal Modem N O BW N A W N Verify that baud rate and data format settings of communications application are compatible with internal modem and remote modem Check phone cord connection and operation Remove and reseat modem card Verify that System is 7 1 or later Replace modem card Replace daughterboard Replace motherboard Remove and reseat modem card Replace modem board Replace interconnect card Replace motherboard ui o Troubleshooting Symptom Charts Internal Modem 31 Modem does not respond to incoming call Modem has no sound output Modem connects but does not communicate with
14. e heat sink kit part number 076 0069 and gently press the part into place Replacement Caution Make sure the heat sink is placed exactly as shown in the illustration The heat sink should not hang over the side of the component it is covering or it may short the component leads ui o Take Apart Daughterboard 34 Replacement Note If you are replacing a defective daughterboard in a PowerBook 160 180 within the serial number range FC233xxxxxx through FC241xxxxxx you Sound Jack must also replace the sound Assembly jack insulator on the motherboard Sound Jack Insulator Motherboard ui Daughterboard 35 Replacement Note To replace the sound jack insulator carefully peel off the original insulator Remove the paper backing on the revised insulator part number 922 0591 and gently press it into place Replacement Caution Make sure the new insulator sits in exactly the same position as the original insulator m Motherboard 36 Motherboard Motherboard Before you begin remove the following Main battery MO door Top case PSRAM expansion card if present Daughterboard Modem card if present Caution The PowerBook 160 165 180 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in Bulletins Safety ui o Take Apart Motherboard 37 Hard Drive Caution The hard drive Cable floppy drive and th
15. erBook 160 165 180 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in Bulletins Safety lt p Actuators 25 Pull up the contrast actuator rotate it toward the display and remove the actuator from the top case Repeat for the brightness actuator mp Elevation Feet 26 Elevation Foot m Elevation Foot Elevation Feet Before you begin remove the following e Main battery e O door e Top case Caution The PowerBook 160 165 180 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in Bulletins Safety lt p Elevation Feet 27 1 Using a T 8 torx driver remove the torx screw washer and spring clip from the inside of the elevation foot 2 Pull off the elevation foot __ Elevation m Daughterboard 28 Daughterboard Daughterboard Before you begin remove the following e Main battery 1 0 door Top case PSRAM expansion card if present Caution The PowerBook 160 165 180 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in Bulletins Safety ui Daughterboard 29 Logic Board Take Apart Tool 1 Using a T 8 torx driver remove the four daughterboard mounting screws Caution Always use the logic board take apart tool to separate the daughterboard connector from the motherboard connector Tryin
16. ermistor cables are fragile and should be handled with care Floppy Drive Cable Thermistor Cable 1 Lift the locking tabs and remove the floppy drive and thermistor cables 2 Remove the hard drive cable ui Motherboard 38 o Take Apart Hex Head Screw Motherboard Remove the two hex head screws and lift the motherboard from the bottom case m Hard Drive 39 Hard Drive Hard Drive Before you begin remove the following e Main battery I O door Top case Modem card if present Daughterboard Caution The PowerBook 160 165 180 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in Bulletins Safety quip Hard Drive 40 Caution The hard drive cable is fragile and should be handled with care Hard Drive Cable 1 Disconnect the hard drive cable from the motherboard ui Hard Drive 41 N 2 Using a T 8 torx driver remove the five screws Tes TN from the drive retainer 3 Using a jeweler s screwdriver release the drive retainer latch and remove the retainer ui Hard Drive 42 Release Loop 4 Lift the hard drive from the case 5 Pull the release loop and disconnect the hard drive cable Note If the cable does not have a release loop gently pry the cable from the drive with a screwdriver ui Hard Drive 43 Replacement Note Drive retainer
17. f you have replaced a module reinstall the original module before you proceed to the next cure If you are not sure what the problem is or if the Symptom Charts do not resolve the problem refer to the Flowchart for the product family For additional assistance contact Apple Technical Support m o Troubleshooting General 2 If this does not reset the power manager 1 2 3 Remove the adapter the battery Let the unit sit without power hooked up for 3 5 minutes Using two paper clips simultaneously hold down the reset and interrupt buttons for 5 10 seconds Reinstall the battery and if necessary reconnect the AC adapter Turn on the computer m o Troubleshooting RAM failure occurs eight tone error chord seguence sounds after startup chord Hardware failure occurs four tone error chord seguence sounds after startup chord Symptom Charts Startup 3 Symptom Charts Startup 1 Reseat PSRAM expansion card and check connection 2 Replace PSRAM expansion card 3 Replace daughterboard 4 Replace motherboard 1 Disconnect hard drive data cable and restart computer If startup sequence is normal reconnect cable and retest 2 Replace hard drive 3 Disconnect floppy drive cable and restart computer If startup sequence is normal reconnect cable and retest 4 Replace floppy drive 5 Replace motherboard ui o Troubleshooting Symptom Charts Startup 4 Screen
18. g to disconnect the daughterboard from the motherboard by rocking or peeling the boards apart damages the connectors ui Daughterboard 30 2 Using the Apple logic board take apart tool disconnect the daughterboard from the motherboard Replacement Note If you are replacing a defective daughterboard be aware that the PowerBook 160 165 180 daughterboards are very similar To differentiate daughterboards check the underside of the board PowerBook 180 daughterboards have an FPU chip soldered at location ui Daughterboard 31 U27 PowerBook 160 165 boards do not To further differentiate PowerBook 160 and 165 daughterboards check the underside for the following resistors e PowerBook 160 daughterboard R38 resistor installed R39 resistor not installed e PowerBook 165 daughterboard R38 resistor not installed ui Daughterboard 32 Heat Sinks lt gt M gt o Ee 24 Heat Sink nii R39 resistor installed For daughterboard part numbers refer to the Service Source parts database Replacement Note The green heat sinks attached to the daughterboard are made of delicate heat conducting material If they are missing or damaged they must be replaced Replacement Note To replace a damaged heat sink carefully peel it from the daughterboard Select the i Daughterboard 33 appropriately sized heat sink from th
19. i o Troubleshooting Symptom Charts Video 10 Video Row or partial row of PowerBook 160 165 pixels is always on 1 Check cables black line Replace display cable Replace display Replace interconnect board KR W N PowerBook 180 5 Check cables 6 Replace display cable 7 Replace interconnect board 8 Replace display CPRC international only or return computer to Apple ui o Troubleshooting Symptom Charts Video 11 Video Thin white line is PowerBook160 165 always on at middle of Thin white line is normal screen PowerBook 180 Replace display CPRC international repairers only or return computer to Apple ui o Troubleshooting Display is very light or totally white Symptom Charts Video 12 Video N 0 N O KW Adjust screen contrast Check display cable inverter board interconnect board daughterboard and motherboard connections Replace inverter board Replace interconnect board Replace display cable PowerBook 160 165 Replace display Replace daughterboard Replace motherboard PowerBook 180 Replace display CPRC international repairers only or return computer to Apple ui o Troubleshooting Symptom Charts Video 13 Rainbow colors visible from extreme viewing angles Screen brightness is not uniform Video PowerBook 160 165 Such colors are normal for FSTN screens PowerBook 160 165 Irregularity in screen brightness is
20. ironmental 50 104 F 10 40 C 13 to 140 F 25 to 60 C 20 8096 noncondensing 0 15 000 ft 0 4722 m 0 10 000 ft 0 3048 m m o Specifications Other 13 Fax Data Modem Other Internal 2400 baud modem with fax send at 9600 baud includes fax send software 300 1200 2400 bps transmission rates Serial binary and asynchronous protocols Error correction and data compression MNP 4 5 and V 42 V 42bis ui o Specifications Other 14 Express Modem SCSI Adapter Internal 14 400 baud modem with fax send receive at 9600 baud 300 14 400 bps data transmission rates 2400 4800 7200 9600 bps transmission rates Full duplex operation asynchronous or framed modes Error correction V 42 compliance MNP 2 4 Data compression V 42bis 4 to 1 compression and MNP 5 2 to 1 compression Requires 300K of system RAM Enables connection between PowerBook computer and desktop Macintosh PowerBook appears as a hard drive on the desktop m Service Source Troubleshooting PowerBook 160 165 180 m o Troubleshooting General 1 General The Symptom Charts included in this chapter will help you diagnose specific symptoms related to your product Because cures are listed on the charts in the order of most likely solution try the first cure first Verify whether or not the product continues to exhibit the symptom If the symptom persists try the next cure Note I
21. nd motherboard connections Connect power adapter Replace inverter board Replace interconnect board Replace display cable PowerBook 160 165 Replace display Replace daughterboard Replace motherboard PowerBook 180 Replace display CPRC international repairers only or return computer to Apple ui o Troubleshooting Symptom Charts Video 18 Audio and video present but internal floppy drive does not operate Video Try known good floppy disk Check floppy drive cable connection Replace floppy drive cable Replace floppy drive Replace daughterboard Replace motherboard O S W N m o Troubleshooting Symptom Charts Hard Drive 19 Hard Drive Internal hard drive does not operate 1 2 3 4 5 6 Disconnect external SCSI devices Check internal hard drive cable connection Use HD SC Setup to reinitialize drive Replace internal hard drive cable Replace internal hard drive Replace motherboard m o Troubleshooting Audio and video present but internal floppy drive does not operate Disk ejects while booting display shows Mac icon with blinking X Symptom Charts Floppy Drive 20 Floppy Drive O U S W N O U N Try known good floppy disk Check floppy drive cable connection Replace floppy drive cable Replace floppy drive Replace daughterboard Replace motherboard Try known good system disk Verify that trackball o
22. ng e Main battery e O door e Top case Caution The PowerBook 160 165 180 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in Bulletins Safety lt p Inverter Board 16 Important The PowerBook 160 165 and PowerBook 180 displays require different inverter boards Refer to the Service Source parts database for the correct part number for each board ui o Take Apart Inverter Board 17 Inverter Shield Inverter 1 Remove the two mounting screws Note Do not remove the inverter shield from the inverter board 2 Pull the inverter board and attached shield straight up and off the connector on the interconnect board 3 Disconnect the inverter cable ui o Take Apart Inverter Board 18 Replacement Note Be sure Brightness Pot Contrast Pot N to align the brightness and 005 Inverter contrast pots on the inverter 0 Ql Board board with the plastic actuators on the top case It is easiest to align the pots and actuators if you set both to their extreme outer positions A Jo le ale ae Actuator Actuator ui o Take Apart Inverter Board 19 Replacement Note If you are replacing the inverter board order both the inverter board and the inverter shield Install the lt I new shield on the board before replacing it Do not reuse the original inverter shield Inve
23. normal Adjust contrast and brightness to diminish effect PowerBook 180 Replace display CPRC international repairers only or return computer to Apple ui o Troubleshooting Symptom Charts Video 14 Video Display stopped PowerBook 160 165 working or dimmed If temperature is in the approximate range of under 5 or over 40 but is fine now degrees centigrade this reaction is normal ui o Troubleshooting Backlight doesn t operate Symptom Charts Video 15 Video N 0 0 N DUN A W Verify that cables are not pinched or severed Check display cable inverter board interconnect board daughterboard and motherboard connections Replace inverter board Replace inverter display cable Replace interconnect board Replace display cable PowerBook 160 165 Replace display Replace daughterboard Replace motherboard PowerBook 180 Replace display CPRC international repairers only or return computer to Apple ui o Troubleshooting Screen goes blank Symptom Charts Video 16 Video 1 Press any key to wake computer from system sleep 2 Check display cable connection 3 Reseat daughterboard 4 Replace daughterboard ui o Troubleshooting No display but computer appears to operate correctly Symptom Charts Video 17 Video N 0 0 N O 01 A W Adjust screen contrast Check display cable inverter board interconnect board daughterboard a
24. nown good power adapter 6 Replace motherboard Computer runs when 1 Reseat battery to make sure it is mating with contacts on plugged into wall motherboard outlet but not on 2 W motherboard includes removable fuse replace fuse battery power 3 Replace motherboard battery voltage is 4 Return computer to Apple within tolerance m o Troubleshooting Pixel is always white Pixel is always black Symptom Charts Video 8 Video PowerBook 180 If there are more than five voids pixels that are always white or two or more voids within one inch of each other replace display CPRC international repairers only or return computer to Apple PowerBooks 160 and 165 Replace display PowerBook 180 Replace display CPRC international repairers only or return computer to Apple PowerBooks 160 and 165 Replace display ui o Troubleshooting Row or partial row of pixels never comes on white line Symptom Charts Video 9 Video PowerBook 160 165 1 2 3 4 Check cables Replace display cable Replace display If PowerBook has serial number below FC247xxxxxx or CK247xxxxxx replace both display and daughterboard Do not replace Rev B daughterboard Replace interconnect board PowerBook 180 5 6 7 Check cables Replace display cable Replace display CPRC international repairers only and install System Enabler v 1 01 Replace interconnect board Return computer to Apple u
25. r manager Check connections of keyboard to interconnect board and interconnect board to daughterboard Replace keyboard Replace interconnect board Replace daughterboard Verify that System is 7 1 or later Verify that Chooser and Control Panel settings are correct Check cables Replace printer interface cable Try known good printer Replace daughterboard Replace motherboard ui o Troubleshooting Known good network printer does not print Device connected to external modem port doesn t work Symptom Charts Peripherals 27 Peripherals 1 Verify that System is 7 1 or later 2 Verify that Chooser and Control Panel settings are correct 3 Check cables 4 Replace printer interface cable 5 Try known good printer If printer works troubleshoot network Refer to Networks manual 6 Replace daughterboard 7 Replace motherboard 1 Verify that External Modem is selected in CDEV 2 Verify that System is 7 1 or later 3 Check cables 4 Test device with known good computer 5 Replace daughterboard 6 Replace motherboard ui o Troubleshooting Symptom Charts Peripherals 28 I O devices are unrecognized or garbage is transmitted or received Peripherals 1 Verify that System is 7 1 or later 2 Checkcables 3 Verify that SCSI device has standard Apple terminator 4 Verify that SCSI select switch setting on external device is unique Test device with known good computer Replac
26. r mouse button is not stuck Check floppy drive cable connection Replace floppy drive cable Replace floppy drive Replace motherboard ui o Troubleshooting Disk does not eject Disk initialization fails Symptom Charts Floppy Drive 21 Floppy Drive 1 N O BW N A W N Switch off system and hold mouse button down while you switch system on Insert opened paper clip into hole beside drive Check floppy drive cable connection Replace floppy drive cable Replace floppy drive Replace daughterboard Replace motherboard Try known good floppy disk Install inverter shield if absent Check floppy drive cable connection Replace floppy drive cable Replace floppy drive ui o Troubleshooting Symptom Charts Floppy Drive 22 Read write copy error Floppy Drive 1 Try known good floppy disk 2 Install inverter shield if absent 3 Check floppy drive cable connection 4 Replace floppy drive cable 5 Replace floppy drive m o Troubleshooting After you connect external SCSI device computer does not boot Cursor does not move when you are using trackball Symptom Charts Peripherals 23 Peripherals 1 Switch on external SCSI device before starting computer 2 Check cable connections 3 Verify that standard Apple terminator terminates SCSI chain at beginning and end 4 Verify that SCSI select switch setting on external device is unique 5 Verify oper
27. rackball 30 mm diameter dual button ADB interface Microphone Electret omnidirectional Output voltage of 4 mV peak to peak m Sound and Video 9 o Specifications Sound Generator 160 165 Video Display 180 Video Display Sound and Video Apple sound chip provides 8 bit sound capable of driving stereo headphones or other stereo eguipment through the sound jack 8 bit sound input sampled at 11 or 22 kHz 10 in 254 mm diagonal screen Flat panel film compensated supertwist nematic FSTN liguid crystal display CCFL on demand backlight 16 shades of gray 640 by 400 pixels 10 in 254 mm diagonal screen Flat panel active matrix liguid crystal display CCFL on demand backlight 16 shades of gray 640 by 400 pixels m o Specifications Electrical 10 Electrical Main Battery Nickel cadmium NiCad 2 5 Ah Provides 2 3 hours of usage before recharging Recharge time 3 hours 500 power cycles capacity PRAM Battery 3 V lithium Power Adapter 110 220 VAC line voltage 17 W 50 60 Hz US Japanese United Kingdom Australian and European versions m o Specifications Physical 11 Physical Dimensions Height 2 25 in 5 7 cm Width 11 25 in 28 6 cm Depth 9 3 in 23 6 cm Weight 6 8 Ib 3 1 kg with battery m o Specifications Environmental 12 Operating Temperature Storage Temperature Relative Humidity Altitude Operational Altitude Env
28. rd party expansion card do not remove or cover up any of the heat sinks on the daughterboard Operating the computer without the heat sinks significantly increases the chance of daughterboard failure ui PSRAM Expansion Card 7 Caution An incorrectly installed PSRAM card could damage the daugherboard Note that the expansion connector and the PSRAM card are keyed for proper installation Do not force the card into the connector thereby defeating the key Caution When installing the card press down on the edge directly above the connector Be careful not to apply pressure to any components or you may permanently damage the card ui o Upgrades PSRAM Expansion Card 8 1 Connect the PSRAM expansion card to the expansion connector on the daughterboard PSRAM Expansion Card Expansion Connector ui PSRAM Expansion Card 9 Note To verify that the upgrade is successful check the Total Memory message for systems with virtual memory switched off or the Built in Memory message for systems with virtual memory switched on The memory size should be 4 MB of soldered RAM plus the RAM on the expansion card If the memory size is incorrect replace the expansion card If the memory size is still incorrect send the computer to Apple m Service Source Exploded View PowerBook 160 165 180 m Exploded View 1 Display Housing Display 661 074
29. remote modem Internal Modem A FR W N If computer is in sleep mode verify that Wake On Ring option in CDEV is selected Check phone cord connection and operation Replace modem card Replace motherboard Verify that Control Panel volume setting is above O Replace modem card Replace interconnect card Replace motherboard Verify that remote modem needs error correction error correction is internal modem default Type AT amp QO to disable error correction m o Troubleshooting Screen goes blank and computer shuts down every few minutes Application seems to run slower after few seconds Hard drive is slow to respond or screen goes blank too often Symptom Charts Miscellaneous 32 Miscellaneous Adjust sleep delays in Control Panel or connect power adapter 1 Disable System Rest See owner s manual 2 Connect power adapter Adjust sleep delays in Control Panel or connect power adapter ui o Troubleshooting Symptom Charts Miscellaneous 33 No sound from speaker Miscellaneous 1 Verify that volume setting in Control Panel is above 0 2 Verify that no external speaker is plugged in 3 Check connections of speaker to interconnect board interconnect board to daughterboard and daughterboard to motherboard 4 Replace interconnect board Replace daughterboard 6 Replace motherboard m Troubleshooting Startup Problems Flowchart STAR
30. rter Shield m Interconnect Board 20 Interconhect Board Interconnect Board Before you begin remove the following e Main battery e O door e Top case e Inverter board Caution The PowerBook 160 165 180 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in Bulletins Safety lt p Interconnect Board 21 J5 Connector Warning The interconnect board contains hazardous materials Return bad interconnect boards to Apple for proper disposal Caution The keyboard and display cables are fragile and should be handled with care 1 Lift the locking tabs on connectors J5 and J3 and remove the keyboard ribbon cables ui Interconnect Board 22 J2 Connector Note The display cable will not come entirely out of the connector until you remove the interconnect board from the top case 2 Pull out the locking tab on connector J2 and ease the display cable out of the connector as far as the cable will go Replacement Note Connect the display cable before replacing the interconnect board ui Interconnect Board 23 Using a T 8 torx driver remove the two mounting screws and lift the interconnect board from the top case m Actuators 24 Actuators Actuators Before you begin remove the following e Main battery e O door e Top case e Inverter board Caution The Pow
31. s for 17 mm high and 19 mm high hard drives are not interchangeable Check the height of the replacement drive and use the appropriate drive retainer If you are upgrading from a 40 MB to 80 MB hard drive use the ridged 17 mm retainer that shipped with the 80 MB hard drive ui Hard Drive 44 Replacement Note For information on returning drives cables and carriers to Apple refer to Additional Procedures in the Hard Drives chapter m Floppy Drive 45 Floppy Drive Floppy Drive Before you begin remove the following e Main battery I O door Top case Modem card if present Daughterboard Caution The PowerBook 160 165 180 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in Bulletins Safety quip o Take Apart Floppy Drive 46 Mylar Insulator Note Follow this procedure if arectangular green heat sink extends over the floppy drive 1 Remove the screw holding the heat sink over the floppy drive and lift off the heat sink 2 Remove the mylar insulator attached to the drive retainer ui Floppy Drive 47 Floppy Drive Cable Locking Caution The floppy drive cable is fragile and should be handled with care 3 Lift the locking tab and disconnect the floppy drive cable from the motherboard ui o Take Apart Floppy Drive 48 4 Using a T 8 torx driver remove the five
32. splay Each of these displays requires a compatible inverter and display cable the inverters display cables and displays are not interchangeable Before ordering one of these parts refer to the display matrix shown above m Service Source Specifications PowerBook 160 165 180 m Introduction 1 Introduction You can also find specifications information for this product in the Spec Database which you can access in one of three ways Launch it directly by double clicking the Apple Spec Database runtime alias at the top level of the Main Service Source CD Select Apple Spec Database from the Service Source drop down main menu Click the Acrobat toolbar icon for the database which is near the right end of the toolbar with the letters SP m Processor 2 o Specifications 160 CPU 165 CPU 180 CPU Coprocessor 180 Only Processor Motorola 68030 microprocessor 25 MHz Motorola 68030 microprocessor 33 MHz Motorola 68030 microprocessor 33 MHz Motorola 68882 floating point math coprocessor 33 MHz ui o Specifications Processor 3 Addressing 32 bit internal registers 32 bit address bus 32 bit data bus m 4 ROM PRAM VRAM Clock Calendar Memory 4 MB pseudostatic RAM PSRAM installed on the daughterboard Expandable to 8 MB with 4 MB expansion card Expandable to 14 MB with third party PSRAM expansion cards
33. the battery mp 1 0 Door 4 1 0 Door Door No preliminary steps are required before you begin this procedure Caution The PowerBook 160 165 180 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in Bulletins Safety lt p 1 0 Door 5 Right Door Peg Open the MO door Carefully bend the door so that the middle bows downward and unhinge the two bottom door pegs m Top Case 6 Top Case Top Case Before you begin remove the following e Main battery e O door Caution The PowerBook 160 165 180 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in Bulletins Safety ui Top Case 7 Note Use a T 8 torx driver to remove the small screw from the rear connector panel and a T 10 torx driver to remove the other case screws 1 Remove the five torx screws from the bottom case ui Top Case 8 Tab F stener Interconnect ___ Cable 2 Lift the back of the top case and disconnect the interconnect cable 3 Lift off the top case and unhook the two tab fasteners from the front of the bottom case Replacement Caution When connecting the display cable connector fold the cable as shown If it is not folded correctly the cable could short mp Trackball Assembly 9 Trackball Assembly Trackball Assembly Before
34. torx lt Tes screws from the drive Latch retainer 5 Using a jeweler s screwdriver release the drive retainer latch and remove the retainer ui Floppy Drive 49 6 Slide the floppy drive back and lift it from the bottom case 7 Using a jeweler s screwdriver push out the locking tab and remove the floppy drive cable from the drive Replacement Caution When connecting the floppy drive cable connector fold the cable as shown If it is not folded correctly the cable could short m Display Bezel 50 Display Bezel Before you begin remove the main battery Caution The PowerBook 160 165 180 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in Bulletins Safety ui Display Bezel 51 Remove the two plastic plugs Using a T 8 torx driver remove the two bezel mounting screws from the display ui Display Bezel 52 3 Pull the display bezel down and away from the display and release the bezel from the mounting tabs at the top and sides of the display 4 Lift the bezel off the display mp o Take Apart Clutches Display Housing 53 Display Housing Clutches Display Housing Before you begin remove the following e Main battery e Display bezel Caution The PowerBook 160 165 180 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in
35. ustin TX 78714 9125 For US inquiries please call Service Provider Support at 800 919 2775 and select option 1 ui Repair Strategy 4 Canadian Ordering Canadian Service Providers not enrolled in ARIS may fax their orders to Service Provider Support in Canada 1 800 903 5284 For Canadian inquiries please call Service Provider Support at 905 513 5782 and select option 3 m Warranty AppleCare ARIS 5 Warranty AppleCare ARIS US Only The PowerBook 160 165 and 180 are covered under the Apple One Year Limited Warranty The AppleCare Service Plan is also available for these products Service Providers are reimbursed for warranty and AppleCare repairs made to these computers For pricing information refer to Service Price Pages Canada Only The PowerBook 160 165 and 180 are covered under first year AppleCare The Extended AppleCare Service Plan is also available for these products Service Providers are reimbursed for first year warranty and Extended AppleCare repairs made to these computers For pricing information refer to Service Price Pages m Display Compatibility Matrix 6 Display Compatibility Matrix Active Matrix FSTN Rev A PB 180 PB 160 165 661 0748 661 0745 Inverter 922 0024 922 0025 Display Cable 630 6273 922 0820 Inverter Cable 936 0106 936 0106 Important PowerBook 160 165 180 family includes two displays an active matrix and an FSTN di
36. ware Replace the internal hard drive cable Replace the hard drive Replace the motherboard Replace the daughterboard Do the trackball and keyboard function Insert a known good disk into the floppy disk drive lt W N N Reset the power manager Check the cables Replace the trackball or track pad Replace the keyboard Replace the interconnect board Replace the daughterboard Replace the motherboard and try to initialize it Does the disk initialize 1 2 Replace the floppy drive cable Replace the floppy drive nu Service Source Take Apart PowerBook 160 165 180 m Main Battery 1 Main Battery Main Battery Before you begin disconnect the power adapter Note This procedure also covers removal of the main battery door Important Before removing the main battery use the Macintosh Shut Down command Otherwise all RAM contents will be lost ui Main Battery 2 A Warning The main battery contains toxic materials Review battery handling and disposal instructions in Bulletins Safety 1 Slide open the battery door 2 Using the battery door as a handle pull out the main battery ui Main Battery 3 3 Slide the battery door completely open 4 Pull the end tab until it releases and remove the door from
37. you begin remove the following e Main battery e O door e Top case Caution The PowerBook 160 165 180 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in Bulletins Safety quip Trackball Assembly 10 Trackball Ribbon Cable Locking Tab Caution The trackball ribbon cable is fragile and should be handled with care 1 Pull out the locking tab on the trackball connector and remove the trackball ribbon cable ui Trackball Assembly 11 Using a T 8 torx driver remove the two mounting screws and lift the trackball assembly from the top case m Keyboard 12 Keyboard Keyboard Before you begin remove the following e Main battery e O door e Top case e Trackball assembly Caution The PowerBook 160 165 180 contains CMOS devices that are very susceptible to ESD damage Review the ESD precautions in Bulletins Safety lt p Keyboard 13 Keyboard Ribbon Cables Caution The keyboard ribbon cables are fragile and should be handled with care 1 Lift the locking tabs on the two keyboard connectors and remove the keyboard ribbon cables ui Keyboard 14 Using a T 8 torx driver remove the seven mounting screws and lift the keyboard from the top case mp Inverter Board 15 Inverter Board Inverter Board Before you begin remove the followi

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