Apex Digital model 140DX Network Hardware User Manual
Contents
1. PS 2 keyboard male D PS 2 mouse male cL HD15 video male 50 pin male QUICK START Apex OutLook 140DX 180DX Switch User Guide 13 PowER UP YOUR SwITCH SYSTEM To Power Up Your Switch System Primary switch Press to On position to power up the switch HER Bl i i 3 B 0 9 Turn on the servers APEX OUTLOOK SWITCH USER GUIDE INSTALLATION RACK INSTALLATION Before installing this product read the Safety Information on the Apex User Guide CD Refer to the IBM installation instructions for installation of the console switch in a rack cabinet APEX OUTLOOK SWITCH USER GUIDE CABLING Cables Lengths Locking M echanism Connecting and Disconnecting Cables Starting the Switch Box and the Computers Unattended Reboot M aking Connections Under Power Alternative Configurations CABLE LENGTHS Cable length affects video quality as well as keyboard and mouse data timing The maximum cable length is determined in part by the computer and peripherals used Not all systems give satisfactory results at the maximum length UsiNG LocKiNG CABLE CONNECTORS Keyboard and m2. Apex OutLook Console Switch OSCAR OSD Keyboard Sequences Print Scrn Pressing once activates OSCAR ON Screen Configuration and Activity Reporting immediate double entry sends the print screen command to the selected computer or secondary switch ESCAPE Terminates the command or selection without executing ENTER Executes the current selection command or submenu UP ARROW Moves up one field or up one item in the menu DOWN ARROW Moves down one field or down one item in the menu RIGHT ARROW or TAB Moves one field to the right wraps downward or highlights LEFT ARROW or SHIFT TAB Moves one field to the left wraps upward or highlights adjacent menu Increases the current field value Decreases the current field value PAGE UP Displays the previous screen of a list PAGE DOWN Displays the next screen of a list HOME Displays the top screen of a list END Displays the bottom screen of a list USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 30 OSCAR ADVANCED MENU SCREEN OSCAR ADVANCED MENUS SCREEN OSCAR ADVANCED MEHUS COMBANDS BE TUF VERS DON SHAPSHOT RESET BRUADCAST OSCAR ADVANCED BENHLIS COMM AMOS BETUP BROADCAST CREATE PATTERN FOR SCANS All commands other than selecting computers are performed from OSCAR Advanced Menus The Advanced Menus screen contains two menus The Commands menu shows the commands that cause an action to take
3. USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 27 OSCAR SELECTION SCREEN To open OSCAR or to access OSCAR Selection Screen on a primary switch 1 Press PRINT SCRN To open OSCAR or to access OSCAR Selection Screen on a secondary switch 1 Press PRINT SCRN to access OSCAR Selection screen at the primary switch 2 Highlight the number of the port you want to access and press ENTER 3 Press PRINT SCRN twice The OSCAR Selection screen at the secondary switch appears The factory defaults for OSCAR should not be changed in a secondary switch because adjust ments can cause conflicts between the secondary and the primary switch Note If the factory settings have been changed you can restore them by selecting F10 from your keyboard USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 28 OSCAR STATUS PORT SYMBOLS OSCAR STATUS PORT SYMBOLS Indicates computer connected and running X Denotes Secondary switch connected and running A Identifies the user console connected to the server Note OSCAR screens in this document are examples Your screens may vary depend ing on your configuration USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 29 COMMAND SUMMARY _ T XLLI 0 1 1 o COMMAND SUMMARY This section describes the key sequences that are used to activate OSCAR functions n
4. lu eo c ER HAME SLAVE 1 0 COMPUTER COMPUTER COMPUTER COMPUTER COMPUTER COMPUTER j DAO EAE SEN You may find it easier to identify the computers in a system by name rather than by port number For example in a network environment you can assign the same names to each computer as those assigned by the network To list the computers by name in OSCAR menus see Changing M enu Attributes Note Before you can assign names to computers attached to a secondary switch you must first associate the secondary device with a port See the section Assigning Specific Device Types To assign unique names to computers 1 Inthe Advanced Menus screen highlight the Setup menu 2 Highlight Names and press ENTER the Port Name Setup screen appears 3 Using the up and down arrow keys select the port number for which you want to enter or change a computer name 4 Typeaname for the computer and press ENTER Computer names may be up to 12 characters long including only A Z 0 9 the space and the dash character Lowercase letters are converted to uppercase Press BACKSPACE to delete an incorrect entry USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 34 ASSIGNING UNIQUE NAMES TO COMPUTERS CONTINUED a a o I 1 421 A EXIkGRzGzGzni gAuiao Note Port numbering scheme After you have specified a device type the port numbering structure is reorganized so that the secondary ports display in OSCAR Secondary ports
5. Disconnect Turn everything OFF 1 Turn everything OFF First attach all cables to devices 2 First remove power cords from outlet Attach power cords to outlet 4 Remove all cables from devices 1 2 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 5 Turn device ON CABLING Apex OutLook 140DX 180DX Switch User Guide 19 CONNECTING CABLES CONTINUED SSS a IZ O BHAUX DC Connecting the Cables Figures 1 and 2 show the location of the keyboard monitor and mouse ports for each of the switch boxes Figure 2 8 Port connectors To connect cables 1 Connect the mouse keyboard and video cables to the appropriate switch connectors Note that all keyboard and mouse cables are 6 pin mini DIN PS 2 style and all the video cables are 15 pin VGA SVGA style These connectors are located on the left rear of each of the switch boxes 2 Decide which computer is to be connected to port 1 Connect the computer s mouse to the appropriate connector beneath the port labeled 1 Connect the computer s keyboard to the appropriate connector Connect the computer s monitor to the 15 pin VGA connector Bundle and label the cables for easy identification 3 Repeat step 2 for all remaining computers to be connected to the switch box 4 Connect the power cord to the switch box CABLING Apex OutLook 140DX 180DX Switch User Guide 20 STA
6. Names On Flag always on indicating selected computer by name Ports Timed Port number appears for five seconds after switching Names Timed Name appears for five seconds after switching Row 0 14 Positions the flag vertically on the screen Column 0 25 Positions the flag horizontally on the screen Color 0 7 Sets the flag color Text 0 7 Sets the flag text color USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 39 SCANNING THE COMPUTERS aN I a E A L L 11 11 1nLN hk ZZLLLLILILLL LL AALAAAAAAAAAAAAAAAAAAAAAAAAAALALALALALALALALALALALALLLLLLLLLLLLLLLALALALALD SCANNING THE COMPUTERS In scan mode the switch automatically switches from port to port computer to computer You can scan the entire system sequentially or designate a custom scan pattern by specifying computers and durations Placing the switch in scan mode To place the switch in scanning mode 1 Fromthe Commands menu in the Advanced Menus screen highlight Scan 2 Press ENTER Canceling scan mode e Press any key except PRINT SCRN or move the mouse the scan stops at the currently selected computer USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 40 SCANNING THE COMPUTERS CONTINUED SSS SS SS T X XEZLIITNT a 101 AAA AAAAAAALIIDDEEEE Setting a custom scan pattern m pm a To set a custom scan pattern AHE CONMPLITER COMPUTER 27 CONMPLITER COMPUTER 1 Inthe Advanced Menus screen highlight the Setup
7. OSCAR Apex OutLook 140DX 180DX Switch User Guide 45 BROADCASTING COMMANDS CONTINUED i ee 14 From a computer attached to the primary switch and con nected to the secondary switch type information and or make mouse movements you want to broadcast Note Broadcast only to systems directly connected to a primary OutLook switch or only to secondary OutLook switches connected to a primary OutLook switch To turn off broadcast mode for a tiered configura tion 1 Fromthe Commands menu in the Advanced Menus screen at the primary switch highlight Broadcast Press ENTER to turn off the broadcast mode 2 From the OSCAR Selection screen at the primary switch highlight the port number of the secondary switch for which you want to stop broadcasting commands press ENTER 3 Press PRINT SCREEN twice then press F2 From the Commands menu in the Advanced Menus screen highlight Broadcast then press ENTER to turn off the broadcast mode on the secondary switch USING OSCAR SECURING SERVER ACCESS SSS a T EOOeEEmumumm EE Apex OutLook 140DX 180DX Switch User Guide 46 SECURING SERVER ACCESS SECURITY CONFIGURATION PASSWORD HEW PASSWORD REPEAT HEN TIME DELAT KI BOE SRE ERM EST Advanced server applications should be protected against unauthorized users The switch security feature enables you to lock the keyboard and monitor requiring you to type a password before resu
8. connect 4 or 8 servers In this configuration the keyboard monitor and mouse are connected directly to the unit by their respective cables You can connect the OutLook Console Switch to servers located in the same or adjoining racks You can tier multiple OutLook Console Switch units to connect up to 64 servers This configuration is shown above where the secondary unit s device port is connected to one of the com puter ports on the original or primary unit M ultiple OutLook Console Switch units can be tiered from the primary unit APEX OUTLOOK SWITCH USER GUIDE Q U CK STA RT Before installing this product read the Safety Information on the Apex User Guide CD Get up and running in a few easy steps Follow the steps shown in the illustrations Select the appropriate setup method for your Set up the Switch System switch To Set up an OutLook 4 Port Switch Connect console to switch OutLook 140DX ML Plug in power cord 2 Connect the servers PS 2 keyboard male PS 2 mouse male D HD15 video male 11 QUICK START Apex OutLook 140DX 180DX Switch User Guide SETUP THE SWITCH SYSTEM continued To Setup an 8 Port Switch 12 Connects to the front of the switch M Plug in power cord 2 Connect the servers
9. have a different numbering scheme from the primary switch ports Primary port numbers Port 1 Port 2 Port 3 etc Secondary port numbers Port 3 1 Port 3 2 Port 3 3 etc For Port 3 1 3 indicates the number of the port on the primary switch and 1 is the number of the port on the secondary switch For more information see Devices Dialog Box in the section Operation and Configuration To identify servers by name see Names Dialog Box in the section Operation and Configuration 5 If necessary repeat steps 3 and 4 for each computer in the system 6 Press ENTER to save the changes and exit the menu or Press F10 to restore the default settings or Press ESC to exit the menu without saving the changes USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 35 CHANGING MENU ATTRIBUTES CHANGING MENU ATTRIBUTES On the OSCAR Attributes screen you can change the display order of computer portsto port number or port name Other attributes of OSCAR screens such as the position and color can be changed to suit the particular needs of the user 1 2 To change menu attributes On the Advanced Menus screen highlight the Setup menu Highlight OSCAR and press ENTER The OSCAR Attributes screen appears Highlight the settings you want to change and use the or key to obtain the desired value As you select different values the effect of the changes is reflected immediately on
10. operations Order of computers Order Choose to list computers numerically by port number or alphabetically by name USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 37 CHANGING STATUS FLAG ATTRIBUTES CHANGING STATUS FLAG ATTRIBUTES FLAG COHFIGURATIONH ERABLED FOW COLUHBFN COLOR TEST The status flag indicates the name or port number of the cur rently selected computer You can choose to display the status flag at all times for a few seconds after switching or not at all You can also change the color of the status flag and its location on the screen To change status flag attributes 1 On the Advanced Menus screen highlight the Setup menu 2 Highlight Flag and press ENTER The Flag Configuration screen appears 3 Highlight the settings you want to change and use the or key to adjust the values The Flag Appearance Settings table on the following page describes each of the available menu attributes 4 Press ESC to save the settings and exit the menu Press F10 to restore default settings Press ESCto exit the menu without saving the settings USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 38 CHANGING STATUS FLAG ATTRIBUTES CONTINUED Ee a e a E M a E VALUES AND EFFECTS OF SETTINGS ON FLAG APPEARANCE Flag Appearance Settings SETTING VALUES EFFECT Enabled Flag Off Flag does not appear Ports On Flag always on indicating selected port number
11. the display The table Screen Appearance Settings describes each of the available menu attributes Note While changing OSCAR attributes it is possible to scramble the menu and screens making it difficult to correct the problem If this occurs reset the switch to its default OSCAR values by pressing ESC ESC PRINT SCRN F10 Y ENTER Press ESC to save the settings and exit the menu Press F10 to restore default settings Press ESC to exit the menu without saving the settings Display of the Selection screen is delayed after PRINT SCRN is pressed Increasing delay can prevent the screen from being a distraction when performing simple computer switching opera tions USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 36 CHANGING MENU ATTRIBUTES CONTINUED i aO OOl T a LL LLLLLCTIIIZZII IIIIIIILIIIIU E ILLILLULUIAOIIIII cc Screen Appearance Settings TO CHANGE SELECT VALUES Size of screen Resolution Select 384 or 768 the lower the value the larger the size Size of text Height Higher values display larger text Location of screen Horizontal 0 127 Vertical 0 255 Color of screen and text Background 0 7 Highlight 0 7 Text 0 7 Timing of OSCAR Delay Time Time in seconds the Selection screen is delayed before appearing after display Print Scrn is pressed 0 60 Increasing delay can prevent the screen from being a distraction when performing simple computer switching
12. 09 902 F 102 329 C 3000 7000 feet 914 2133 meters Ambient Storage and Shipping Temperature 42 140 F 209 60 C RELATIVE HUMIDITY NON CONDENSING Operating 8 80 Non operating 10 90 Video Modes Supported VGA SVGA XGA Appendix Apex OutLook 140DX 180DX Switch User Guide B REGULATORY COMPLIANCE NOTICES Electronic emission notices Federal Communications Commission FCC Class A Statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Opera tion of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications
13. 140DX 180DX OutLook Switch User Guide Run Your Servers Smarter CONTENTS Apex OutLook 140DX 180DX Switch User Guide Apex OutLook 140DX 180DX Console Switch User Guide 2000 Apex Inc All rights reserved First Edition June 2000 Printed in the United States of America Part Number 998 0011 00 Rev B The information contained in this guide is subject to change without notice Apex Inc shall not be liable for technical or editorial errors or omissions contained herein nor is it liable for incidental or consequential damages resulting from the furnishing performance or use of this material Product names mentioned herein may be trademarks and or registered trademarks of their respective companies PC AT PS 2 and IBM are registered trademarks of International Business Machines Corporation Viewpoint Viewpoint 64 OutLook and OSCAR are trademarks of Apex Inc Apex Inc 9911 Willows Road NE Redmond WA 98052 USA Telephone 800 861 5858 Fax 425 861 5757 Email salesgapex com Web Site http www apex com CONTENTS SAFETY Apex OutLook 140DX 180DX Switch User Guide Before installing this product read the Safety Information book A aua cula e j A m Antes de instalar este produto leia o Manual de Informa es sobre Seguran a RRR AR d Be 56 NE XAR HL Pred instalac tohoto produktu si p e t te p ru ku bezpe nostn ch instrukc L s h ftet med sikkerhedsfo
14. RTING THE SwiTCH BOX SSS SS SSS SS SES X 4 41 M 41 1 4 A 1 11 1111 A AAAAAAALALALALALALALALALALALALALLLLLLLLLLLLLLLLLLLLLAD STARTING THE SwiTCH BOX It is important to turn on the switch box before turning on the computers because when the servers boot up their drivers send device settings to the switch POWERING UP THE SYSTEM To power up the system 1 Press the power switch located on the rear panel of the switch boxto the on 1 position 2 Powerupthe computers During startup the switch box unit doesthe following e identifies the mouse and keyboard and puts them into default states e Switches to port 1 by default and displays the number 1 in the status flag displayed on the monitor If the status flag default setting has been changed to Names mode the status flag displays the port name instead of the port num ber If a status flag is not shown on the monitor make sure the computer is connected and powered up Apex OutLook 140DX 180DX Switch User Guide 21 STARTING THE COMPUTERS STARTING THE COMPUTERS During startup the computers send device settings to the switch box The unit then generates standard responses to these commands and allowsthe computers to boot successfully without being physically connected to the keyboard monitor or mouse Asthe switch generates these responses it determines the appropriate settings for each computer Once the switch is installed you can save these set
15. S Apex OutLook 140DX 180DX Switch User Guide CONTENTS CONTINUED Command Summary eeee 20 OSCAR Advanced Menus Screen 30 Selecting Computers eeeeeee 31 Switching Tiered Systems 32 Assigning Unique Names to Computers 33 Changing M enu Attributes 35 Changing Status Flag Attributes 37 Values and Effects of Settings on Flag Appearance 38 Scanning the Computers eeeeeee 39 Broadcasting Commands eene 42 Securing Server Access eeeseennnnnne 46 Displaying Version Information 50 Saving the Hardware Settings 51 Resetting the Mouse and Keyboard 52 Assigning Specific Device Types 53 Capturing the Screen cccccseseseserseeeeeeeeeeeeees 54 UPDATING THE FIRMWARE 55 TROUBLESHOOTING 57 APPENDICES 5 crsasssossaEncs vus a 63 A SO CCIE ALI T OT 63 B Regulatory Compliance Notices 65 C Power Cord Set Requirements 66 APEX OUTLOOK SWITCH USER GUIDE OVERVIEW Product Overview Features PRODUCT OVERVIEW The Apex OutLook Console Switch enables you to control large computer networks using a single keyboard monitor and mouse On a single video scree
16. ard cable problem Keyboard never worked on one server Some servers require restarting when the keyboard cable is disconnected from the server For this reason perform these tests when the server can be restarted RECOM MENDED SOLUTION Turn off Delay Time Setup gt M enu Type 0 secs for Delay Time Check to see if the Num Lock Caps Lock and Scroll Lock keys light Check for loose console keyboard cable connection Replace interconnecting keyboard cable Check maximum length of the keyboard cable maximum length 12 feet Check maximum length of console cable extension Press the Reset button on the back panel of the switch which resets all keyboards and mice on all servers must have performed Snapshot in order for the reset function to work properly Check for PS 2 keyboard and mouse cable cross connections Replace interconnecting keyboard cable Disconnect and reconnect the interconnecting keyboard cable Check maximum length of the interconnecting keyboard cable maximum length 12 feet Check maximum length of console cable extension Replace the console keyboard Troubleshooting Apex OutLook 140DX 180DX Switch User Guide Keyboard continued SYMPTOM PROBABLE CAUSE Keyboard Console keyboard signal did work on all servers but then stopped or Keyboard signal never did work on all servers Keyboard Updated system error on software startup Keystroke
17. could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the follow ing two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformit la r glementation d Industrie Canada Cet appareil num rique de classe A est conforme la norme NMB 003 du Canada Australia and New Zealand Class A statement Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under approval number NS G 1234 J 100003 for indirect connection to public telecommunication systems in the United Kingdom European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to elec tromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product including the fitting
18. ddition you can choose to receive e mail notifications whenever new informa tion becomes available about your registered products You can also access online support forums which are community sites monitored by IBM support staff CONTENTS CONTENTS Apex OutLook 140DX 180DX Switch User Guide cli 3 ceng Help sassoesennininubbexdt vr etra bb exa Pert ERR d 5 OVERVIEW ais sisisses dus MinS eREEdExISAE Ud d NU SRKRUS 8 Product Overview eeeeeeennnnnnnnn 8 Boe Ul one ere ee 9 QUICK START scicssenssstraisiddsaaienvensusiauesenccnads 11 RACK INSTALLATION 14 CABLING srra 15 Cane Lng S acesi a 15 Cable Locking Mechanism 15 Disconnecting Cables eees 16 Connecting Cables ccccccccssseeeseseeseeeeeees 17 Starting the Switch Box eeeenee 20 Powering Up the System eese 20 Starting the Computers seenne 21 Configuring the Switch Box eese 21 Unattended Reboot eeeeese 22 Resetting the Unit essee 22 Making Connections Under Power 23 Alternative Configurations 24 USING OSCAR scissioni 26 LAUNCHING OSCAR sons stesastio lutei au m nM Cara 26 OSCAR Selection Screen 2 OSCAR Status Port Symbols 28 CONTENT
19. ds menu in the Advanced Menus screen move the highlight to Version and press ENTER The Version screen appears 2 To display version information for an auxiliary device press F2 3 Press ESC to Close the Version screen USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 51 SAVING THE HARDWARE SETTINGS U O MlM SAVING THE HARDWARE SETTINGS Whenever you add or remove computers to or from the system or whenever you change the mouse or monitor you should save the hardware settings If you do not save the settings they are lost when power is lost or turned off and it might be necessary to reboot each computer to reestablish keyboard and mouse communication To save the hardware settings 1 From the Commands menu in the Advanced Menus screen highlight Snapshot 2 Press ENTER USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 52 RESETTING THE MOUSE AND KEYBOARD SSSR EEE UU EU AAALLAAAAAA ee RESETTING THE MOUSE AND KEYBOARD If the keyboard or mouse locks up you may be able to recover 7 the device settings by resetting the switch Resetting the mouse THE MOUSE TRACKBALL and keyboard attempts to restore the correct settings for the CR OTHER POINTING DEVICE WUST NOT BE selected computer MOVED DURING A RESET OR IT MAY HOT RESET CORRECTLY RESET To reset the mouse and keyboard values TYPE ENTER TO COCOHTIHUE 1 From the Commands menu in the Advanced Menus screen hig
20. e press any key on your keyboard and then type your password if your console is password protected In the Advanced Menus screen highlight the Setup menu Highlight Security and press ENTER The Security Configura tion screen appears In the Security Configuration screen press ENTER twice with the New Password and Repeat New fields empty Highlight the settings you want to change and use the or key to adjust values Highlight Test and press ENTER to start screen saver mode immediately This action overrides the use of a password Pressing any key on the keyboard unlocks the console Your computer will not be protected against unauthorized users Attention Monitor damage can result from use of Energy Mode with monitors that are not Energy Star compliant USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 50 DISPLAYING VERSION INFORMATION DISPLAYING VERSION INFORMATION To facilitate system troubleshooting and support you can display the version number of the switch firmware as well as information about any auxiliary devices connected to the switch The Version screen also displays specific device information for the currently selected computer including enabled disabled typematic rate LED settings port mode and keyboard type for the keyboard and enabled disabled sample rate resolution and mouse type for the mouse To display version information and device settings 1 From the Comman
21. e instalar este producto lea la Informaci n de Seguridad L s s kerhetsinformationen innan du installerar den h r produkten ERRA eZ A gt HRCA KEERA MNT Install l s el tt olvassa el a Biztons gi el r sok k zik nyv t CONTENTS Apex OutLook 140DX 180DX Switch User Guide GETTING HELP SERVICE AND INFORMATION Getting help service and information If you need help service technical assistance or just want more information about IBM products you will find a wide variety of sources available from IBM to assist you With the original purchase of an IBM hardware product you have access to extensive support coverage During the IBM hardware product warranty period you may call the IBM Personal Computer HelpCenter 1 800 772 2227 in the U S for hardware product assistance covered under the terms of the IBM Statement of Limited Warranty The following services are available during the warranty period Problem Determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem BM Hardware Repair If the problem is determined to be caused by IBM hardware under warranty trained service personnel are available to provide the applicable level of service Engineering Change M anagement Occasionally there might be changes that are required after a product has been sold IBM or your r
22. e secondary units physical keyboard mouse and monitor connectionsto one of the computer ports on the primary unit For example one eight port primary unit can accommodate eight secondary switch units A system with eight servers connected to each of the eight secondary switches would provide a 1x64 configuration An example of a tiered switch configuration is shown above When connecting a secondary unit to one of the ports of the master unit you need to indicate this connection to the primary unit by performing the Assigning Specific Device Types procedure described in Chapter 5 Using OSCAR entering the secondary unit designation for the associated port number instead of a monitor type OSCAR allows secondary ports to be treated much like ports on the primary switch It may be helpful to name each secondary unit as described in Assigning Unique Names to Computers in Chapter 5 CABLING Apex OutLook 140DX 180DX Switch User Guide 25 ALTERNATIVE CONFIGURATIONS CONTINUED l e X SXLLL LLLILLU ILILOLLINSISILQILI AXEIIZZUUNLLLIOXLI1 11 1 M AA waAaA bBeea Ow Connecting Tiers while the System is Powered Up If necessary you can connect a primary unit to a secondary unit while the system is powered up This technique can be used to isolate any problems with minimum disruption to the system When plugging a primary switch box into a secondary unit first connect the mouse and keyboard cables and then con
23. ents contact your Authorized Apex Dealer General Requirements The requirements listed below are applicable to all countries e The length of the power cord must be at least 6 0 feet 1 8 m and a maximum of 12 feet 3 7 m e The power cord set must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord will be used e The power cord set must have a minimum current capacity and nominal voltage rating of 10 A 125 volts AC or 10A 250 volts AC as required by each country s power system e The appliance coupler must meet the mechanical configura tion of an EN60320 IEC 320 Standard Sheet C13 Connector for mating with the appliance outlet on the computer Appendix Apex OutLook 140DX 180DX Switch User Guide Country Specific Requirements Use the following table to identify the appropriate accredited agency in your country 67 Power Cord Set Requirements By Country APPLICABLE COUNTRY ACCREDITING AGENCY NOTE NUM BERS Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEM KO 1 Finland SETI 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan JIS 3 Norway NEM KO 1 Sweden SEM KO 1 Switzerland SEV 1 United Kingdom BSI 1 United Kingdom BSI 1 United States UL 2 Appendix Apex OutLook 140DX 180DX Switch User Guide 68 Before installing this product read the Safety Information on the Apex User Gu
24. eseller if authorized by IBM will make Engineering Changes ECs available that apply to your hardware Be sure to retain your proof of purchase to obtain warranty service Refer to the IBM hardware warranty for a full explanation of IBM s warranty terms Please have the following information ready when you call Machine type and model Serial numbers of your IBM hardware products Description of the problem e Exact wording of any error messages Hardware and software configuration information On the World Wide Web the IBM Personal Computing Web site has up to date information about IBM Personal Computer products and support Some helpful addresses are Table 1 IBM Personal Computing Web sites World W ide Web site URL Description http www ibm com Main IBM home page http www ibm com pc IBM Personal Computing http www ibm com pc support IBM Personal Computing Support http w w w ibm com pc us accessories Options by IBM U S http w w w ibm com pc us netfinity IBM Netfinity Servers U S http www w ibm com pc techconnect IBM TechConnect You can select a country specific Web site from these pages If you select Profile from the support page you can create a customized support page that is specific to your hardware complete with Frequently Asked Questions Parts Information Technical Hints and Tips and Downloadable Files You will have the information you need all in one place In a
25. hlight Reset and press ENTER FESET pa 2 lf step 1 does not correct the problem press the RESET Ii MI TI KEYBOARD AND MOUSE WAVE BEEN RESET button on the back panel of the switch USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 53 ASSIGNING SPECIFIC DEVICE TYPES ASSIGNING SPECIFIC DEVICE TYPES If your system includes one or more secondary switches in a tiered configuration you must make the primary switch aware of the secondary switches by assigning a specific device type To assign a device type 1 On the Advanced Menus screen highlight the Setup menu 2 Highlight Devices and press ENTER the Device Settings screen appears 3 Toassign a secondary switch to a port highlight the port and use the or key to obtain the appropriate values 4 Press ENTER to save the settings and exit the menu F10 to restore default settings Press ESC to exit the menu without saving the settings USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 54 CAPTURING THE SCREEN CAPTURING THE SCREEN The OSCAR relies on the PRINT SCRN key for various operations If you want to use the PRINT SCRN key to capture the screen you will need to press the key various times in order to capture the screen depending on your configuration To capture the screen using the PRINT SCREEN key 1 Onacomputer connected to a primary switch press PRINT SCRN twice The first keystroke opens OSCAR menus in the primary sw
26. hould save the hardware configuration settings If you do not save the settings they are lost when power is lost or turned off To reestablish keyboard and mouse communication to the switch you might have to reboot each computer To save your hardware settings select the Snapshot command from the OSCAR Ad vanced menu See Chapter 5 for additional information on using OSCAR CABLING Apex OutLook 140DX 180DX Switch User Guide 18 CONNECTING CABLES CONTINUED STATEMENT 1 A A DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To
27. ide CD Notes 1 Flexible cord must be lt HAR gt Type HO5VV F 3 conductor 1 0 mm 2 conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it Will be used 2 Flexible cord must be Type SVT or equivalent No 18 AWG 3 conductor Wall plug must be a two pole grounding type with a NEMA 5 15P 15A 125V 3 Appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law Flexible cord must be Type VCT or VCTF 3 conductor 1 0 mm 2 conductor size Wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7A 125V configuration
28. itch The second keystroke clears the screen and then captures or prints the screen 2 Ona computer connected to a secondary switch in a tiered configuration press PRINT SCRN four times The first keystroke displays OSCAR in the primary switch The second keystroke displays OSCAR in the secondary switch The third keystroke displays both OSCARs The fourth keystroke clears the screen and then captures or prints the screen APEX OUTLOOK SWITCH USER GUIDE UPDATING FIRMWARE UPDATING THE FIRMWARE The Apex Web site has information on this product as well as the latest drivers and firmware update images You can access the site at http Ww w apex com support outlook sup htm to find updates for your OutLook product You can update the switch firmware the application code of the switch resides in NVM and therefore can be quickly and easily updated The port communication settings are automatically configured to allow direct downloading from the connected computer To update the firmware you need the following items e Computer running Windows 95 98 e Available serial communications port on the computer e Standard serial cable DB male that connects between the switch and the PC computer e Firmware update Firmware Apex OutLook 140DX 180DX Switch User Guide 56 To update firmware l Connect the standard serial cable to the serial connector on the PC computer and to the serial connector on the back panel of the s
29. m To broadcast to selected computers BRESDCAST 1 Fromthe Setup menu in the Advanced Menus screen highlight Broadcast and press ENTER the Broadcast Settings menu appears SWITCH IN SEQUENCE 2 For each port select which computers receive keyboard and or mouse commands by using the or key to choose YES or NO Press ENTER to save the settings 4 From the Commands menu in the Advanced Menus screen highlight Broadcast Press ENTERto turn on the broadcast mode Type information and or make mouse movements you want to broadcast USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 43 BROADCASTING COMMANDS CONTINUED SSS SSS SSS SSS SSS TL a ee UUU OSCAR ADVANCED MENUS To turn off the broadcast mode 0 1 Fromthe Commands menu in the Advanced SNAPSHOT Menus highlight Broadcast and press ENTER RESET BROADCAST Broadcasting to Tiered Configurations In a tiered system you can broadcast to any combination of computers on the entire system SWITCH IM SEQUENCE USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 44 BROADCASTING COMMANDS CONTINUED UEEENUURIIZNISUEMELIIEIIILOMILILLIILILZOXLILIILLLIUDLLIZEIILLILIU a Re LLUAL e OSCAR ADVANCED MENLIE COMHANDZ SE TUF VERS DON SRAPSHOT RESET BRUAL AST SWITCH IN SEQUENCE To broadcast to tiered configurations 1 10 11 12 13 From the OSCAR Selection screen at the primary switch highlight the port n
30. menu un 3 m T EEG EU E ER 2 Highlight Scan and press ENTER The Scan Pattern Setup screen appears with the first port position or computer name highlighted CO med Pe Fe had a 7T du 7 d F E amp 7 amp 3 Type the port number of the first computer to be included in the scan If your computers are listed by name type the first few letters of the name of the first computer to be included in the scan 4 Highlight the Sec column and then type the number of seconds you want this computer to be selected before switching to the next computer in the sequence 5 Highlight the next line and repeat steps 3 and 4 for each of the remaining computers 6 Press ENTER to save the settings and exit the menu The new scan pattern replaces the standard or previous custom scan pattern Press F10 to restore default settings Press ESC to exit the menu without saving the settings USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 41 SCANNING THE COMPUTERS CONTINUED IE eS Removing a computer from the scan list To remove a computer from the scan list 1 On the Scan Pattern Setup screen type the port number of the computer to be removed If your computers are listed by name type the first few letters of the name of the computer Highlight the Sec column Type 0 for the number of seconds Press DELETE while on the Scan Pattern Setup screen to delete the highlighted co
31. ming operation You can also set a time delay before the system is locked You must always provide a password to access the fields in the Security Configuration screen After you type the correct pass word the other fields on the screen are activated Locking the screen and keyboard To lock the screen and keyboard 1 On the Advanced Menus screen highlight the Setup menu 2 Highlight Security and press ENTER the Security Configura tion screen appears 3 Type your password and press ENTER Passwords can be up to eight characters case sensitive You must enter the new password twice for confirmation Note The factory default password is OSCAR Because the CAPS LOCK key is disabled by default you must hold down SHIFT as you type each letter 4 Highlight Time Delay and select the number of minutes from 1to 254 before you want your screen saver to turn on Selecting Off disables the screen saver 5 Highlight Mode and select Energy if you are using an Energy Star compliant monitor or Screen if your monitor is not of that type Attention Monitor damage can result from use of Energy Mode with monitors that are not Energy Star compliant USING OSCAR Apex OutLook 140DX 180DX Switch User Guide SECURING SERVER ACCESS 47 6 To enable the screen saver mode press ENTER either in the Time Delay or Mode fields Highlight Test and press ENTER to start the screen saver mode immediately See the Security Configuration Se
32. mputer and all entries below it Press ENTER to save the settings and exit the menu The new scan pattern replaces the standard or previous custom scan pattern Press F10 to restore default settings Press ESC to exit the menu without saving the settings USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 42 BROADCASTING COMMANDS a a Se BROADCASTING COMMANDS Broadcasting enables you to simultaneously control more than one computer in a system This feature is useful when you want to ensure that all selected computers receive identical input For each computer receiving the broadcast you can choose to broadcast keystrokes and or mouse movements independently Note The keyboard state must be identical for all servers receiving a broadcast to interpret keystrokes identically Specifically the CAPS LOCK and NUMLOCK modes must be the same on all keyboards While the switch attempts to send keystrokes to the selected servers simulta neously some servers may inhibit and thereby delay the transmission Note For the mouse to work accurately all systems must have identical mouse drivers desktops i e identically placed icons and video resolutions In addition the mouse must be in exactly the same place on all screens Because these conditions are extremely difficult to achieve broadcasting mouse movements to multiple systems may have unpredictable results OSCAR ADVANCED MEHUS COMHANDZ BE TUF VERSION Mecu
33. n you can select from as many as 64 computers running different operating systems The 140DX supports 4 computers and one user while the 180DX supports 8 computers and one user Both 4 and 8 port switches use the OSCAR on screen display OSD interface which has intuitive menus for accessing each attached computer Computers can be identified by name or number enabling you to view and select server names that make sense to you A typical Apex OutLook Console Switch also known as keyboard monitor mouse KM M or keyboard video mouse KVM configuration consists of the console monitor keyboard and mouse the switch unit and the attached computers Additional OutLook Console Switches can be connected to the primary switch called tiering to increase computer access from 4 computers to as many as 64 computers Tiering allows you to modify your OutLook Console Switch system as your network system needs change To switch between computers type a command at the keyboard The selected computer receives typed characters and displays its video output on the monitor You can also use the mouse to interact with the graphic interface of the selected computer Introduction Apex OutLook 140DX 180DX Switch User Guide 9 FEATURES FEATURES You can use the OutLook Console Switch in various configura tionsto connect from 4 to 64 servers The features of the OutLook Console Switch include OSCAR Displays system related info
34. nect the video cable This is important because the primary unit interprets the keyboard connection as the secondary unit s power up At this point the primary unit sends initialization codes to the secondary unit triggering device configuration See Chapter 5 Using OSCAR for information on switching tiered systems APEX OUTLOOK SWITCH USER GUIDE USING OSCAR Launching OSCAR OSCAR Status Port Symbols and Advanced M enus Selecting Computers and Switching Tiered Systems Assigning Unique Names and Device Types Changing M enu and Status Flag Attributes Scanning the Computers and Broadcasting Commands Securing Server Access LAUNCHING OSCAR Press PRINT SCRN to access the keyboard monitor mouse OSCAR menus OSCAR Selection Screen When you press the PRINT SCRN key to open OSCAR menus the first screen that appears is called OSCAR Selection Basic func tions such as selecting computers and checking port computer status are performed from the Selection screen The Selection screen lists all the ports in the system the associ ated computer names and the status of each port It can be organized either by port number or by computer name To identify your computers by name see Assigning Unique Names to Computers in this chapter To change the order in which computers are listed see Changing M enu Attributes On large systems you may need to use the ARROW keys or the PAGE DOWN key to scroll through the list of ports
35. odify dialog box at the primary switch Confirm the selection of the correct number of ports 2 4 8 10 forthe secondary switch M ain gt Setup gt Devices gt Device M odify Confirm that all port settings are set to Standard if connected to servers Troubleshooting Apex OutLook 140DX 180DX Switch User Guide 62 Firmware Update SYM PTOM PROBA BLE CAUSE RECOMMENDED SOLUTION Firmware does not download Cable problems Check for loose cable connections Replace serial cable Check that the serial cable is connected to the COM port on the server and to the serial port on the switch Verify that they proper COM port is selected on the update utility Download timed out Cannot access port Confirm that the correct port was selected If another program is using the same port quit the program If a serial cable is not installed install one If it is defective replace it APEX OUTLOOK SWITCH USER GUIDE APPENDIX A SPECIFICATIONS Apex OutLook Console Switch 4 and 8 Port Specifications DIMENSIONS Height 1 7 in 4 3 cm Depth 8 0 in 20 3 cm Width 17 in 43 2 cm Weight 5 25 Ibs 2 38 kg INPUT POWER REQUIREMENTS Rated Voltage 100 240V AC Rated Frequency 50 60 Hz Rated Input Current 1A maximum TEM PERATURE RANGE Maximum Ambient Operating Temperature 509 952 F 102 359 C 0 3000 Feet 0 914 meters 5
36. of non IBM option cards This product has been tested and found to comply with the limits for Class A Informa tion Technology Equipment according to CISPR 22 European Standard EN 55022 The Limits for Class A equipment were derived for commercial and industrial environ ments to provide reasonable protection against interference with licensed communi cation equipment 64 Appendix Apex OutLook 140DX 180DX Switch User Guide 65 Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Taiwan electrical emission statement wigs Sea ma i ECT ZA CH SUE m dE ESSEN fe e iE RAAT HE gt A fF IU o PAA SRE RAR HUE AF AYA R o y Japanese Voluntary Control Council for Interference VCCI statement LONE PAULA ARE BER VCC 1 ORY EO TT AAMBRBITRIE CT CORRE KERE CEAT D oT BISMIOPFIOERSVIESF ONU ABIRE OLD BER SMELT EBHIEF Appendix Apex OutLook 140DX 180DX Switch User Guide 66 C Power Corp SET REQUIREMENTS The power cord set meets the requirements for use in the country where you purchased your equipment The voltage selection switch allows you to select the appropriate line voltage for your server Power cord sets for use in other countries must meet the require ments of the country where you use the server For more infor mation on power cord set requirem
37. ose mouse cable connection Check for PS 2 keyboard and mouse cable cross connections Replace mouse cable Check the internet for the latest firmware version of the mouse Install Serial to PS 2 mouse adapter Apex part number ELC 11KM Reset mouse in OSCAR M ain Commands then type ALT HR Reset mouse by pressing Reset button on back panel of the switch Check the internet for the latest firmware version of the mouse Reset mouse in OSCAR M ain gt Commands then type ALT R Reset mouse by pressing Reset button on back panel of the switch Check the internet for the latest firmware version of the mouse 1 Some servers require restarting when the keyboard cable is disconnected from the server For this reason perform these tests when the server can be restarted 2 Must have performed Snapshot in order for the reset function to work properly Troubleshooting Apex OutLook 140DX 180DX Switch User Guide 61 Switch Behaviors SYMPTOM Sw itch selects servers at will PROBABLE CAUSE Scan mode enabled RECOM M ENDED SOLUTION Turn off scanning Main gt Commands then clear Enabled Same keystrokes or mouse movements display on one or more servers Broadcast mode activated Turn off broadcasting M ain gt Commands then clear Activiated Can only select Port 1on a secondary switch for example selecting Port 1 4 selects Port 1 1 Incorrect settings in the Device M
38. ouse connectors on the switch work with cables that have a locking mechanism The locking mechanism auto matically locks cable in place The cable lock prevents cables from becoming disconnected from the switch connectors due to the weight of the cable bundles or accidental tension from handling cables CABLING Apex OutLook 140DX 180DX Switch User Guide 16 DISCONNECTING CABLES DISCONNECTING CABLES Attention Failure to follow proper disconnect procedures could result in damage to the cable or your unit To properly disconnect the keyboard or mouse cable 1 Grasp the housing 2 Slide it back to release the locking mechanism 3 Remove the cable Apex OutLook 140DX 180DX Switch User Guide 17 CONNECTING CABLES E XLOS OX Lt 1 11 11 m CONNECTING CABLES Connecting the Keyboard Cable in the Proper Sequence When you are connecting the video PS 2 mouse and keyboard cables from your servers to the OutLook switch always connect the keyboard cable after the mouse cable The switch detects the system power of the secondary switch or server through the keyboard cable When the keyboard cable is con nected after the mouse cable the switch initializes both the keyboard and mouse interfaces to the system When the recom mended sequence is followed you can add a new switch or replace a failed switch without having to restart the system Whenever you make changes to the switch system you s
39. place The Setup menu shows menu screens to set configurations Opening OSCAR Advanced Menus 1 Press PRINT SCRN to open OSCAR Selection 2 Press F2 The OSCAR Advanced Menus screen appears showing the commands listed under the Commands menu Highlighting Setup shows screen selections available for configuring your switch M oving the highlight with the ARROW keys or mouse in either menu selects a specific command or menu screen Exiting OSCAR e To exit OSCAR press ESC USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 31 SELECTING COMPUTERS M a A1 441 12124 SELECTING COMPUTERS Use OSCAR menus to switch computers that is to select which computer receives commands from and displays output to the console When you select a computer the switch reconfigures the keyboard and mouse for the selected computer using the settings stored in its memory The current information for example the state of the Caps Lock key is maintained for each computer in the system When configuration is complete the video output of the selected computer passes to the monitor and subsequent keystrokes or mouse movement are relayed to the connected system 1 If your computers are ordered by the number of the port in OSCAR Selection screen type the port number of the computer you want to switch to Use the ARROW keys or mouse to select a computer If your computers are ordered by name type the first letters of the computer name
40. rmation on the moni tor such as power up test data and configuration menus Programmable scanning Evaluates system performance by sequentially scanning any or all of the computers in the system Programmable scanning allows you to determine which computers to include as well as the duration of the connection Configuration non volatile memory NVM Makes it easy to set configuration information using commands entered from the keyboard The NVM stores the resulting configura tion until you decide to change the information even if the unit loses power PS 2 device reset switch Resets the unit without interrupt ing power to the system if the keyboard or mouse communi cation is disrupted Password protection Protects against unauthorized users by providing a password option for security purposes Switch firmware update Allows quick and easy update since the application code of the switch resides in NVM The port communications settings are automatically configured to allow direct downloading from the connected computer Introduction Apex OutLook 140DX 180DX Switch User Guide FEATURES CONTINUED Keyboard Mouse and Video Cables Secondary Switch There are many ways to configure the OutLook Console Switch to meet your specific organizational needs Additional informa tion on configuring multiple OutLook Console Switches can be found in Chapter 4 Cabling A single switch box is used to
41. rs to the switch while it is powered up When you power up the newly connected comput ers the switch recognizes them and you can switch to the new computers without taking any additional steps You can also connect the mouse and or keyboard to the switch while the system is powered up When you connect a new device the switch recognizes it and configures it to the settings of the currently selected computer This technique allows failed devices to be replaced without having to restart the system Note When new computers are added to the switch or when existing connections are changed the new configurations should be saved in NVM by using the Snapshot command on the OSCAR Advanced menu See Chapter 5 Using OSCAR CABLING Apex OutLook 140DX 180DX Switch User Guide 24 ALTERNATIVE CONFIGURATIONS ALTERNATIVE CONFIGURATIONS There are other ways to configure your system such as the tiered switch configuration Tiered Switch Configuration In tiered systems you can connect additional switches to ports on a primary unit That is switches can be tiered in primary secondary configurations to allow one primary switch to switch between computers or other switch units Tiering involves linking th
42. rskrifter f r du installerer dette produkt Lue Safety Information kirjanen ennen kuin asennat t m n tuotteen Avant de proc der l installation de ce produit lisez le manuel Safety Information Vor Beginn der Installation die Brosch re mit Sicherheitshinweisen lesen pw eykataot oeTte AUTO ro mpoi v SiaBdoTe TO eyyxep o Safety Information Prije instalacije ovog proizvoda pro itajte priru nik sa sigurnosnim uputama JAnmean MATN ns WIP ATILNM 179 TITIU 7197 Przed zainstalowaniem tego produktu nale y przeczyta broszur Informacje Dotycz ce Bezpiecze stwa Prima di installare questo prodotto leggere l opuscolo contenente le informazioni sulla sicurezza Aine BAT SRC RETR 6 4 SS CONTENTS Apex OutLook 140DX 180DX Switch User Guide SAFETY CONTINUED e Ax Em Wxe7 Ao ea ae 34 ES ud s Mpeg aa ro nucranupare oBoj npousBo7 npouurajre ja KHurata co 6es enHocHA nHupopmaynn Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften Les heftet om sikkerhetsinformasjon Safety Information fer du installerer dette produktet Antes de instalar este produto leia o folheto Informa es sobre Seguran a IIepez ycraHoBkKoi rrpoyrykra npourure Opormopy rio Texauke 6eaoriacHocru Safety Information Pred instalaciou tohto produktu si pre itajte Informa nu brozurku o bezpe nosti Preden namestite ta izdelek preberite knji ico Varnostne informacije Antes d
43. s Server keyboard left shifted in shifted state swaps upper when last selected case for lower case Keystrokes Console keystrokes are not stuck in a locked working mode properly Some servers require restarting when the keyboard cable is disconnected from the server For this reason perform these tests when the server can be restarted RECOM MENDED SOLUTION Check for loose console keyboard cable Reconnect the console keyboard cable Check maximum length of the console cable extension maximum length 12 feet Replace the console keyboard Press the Reset button on the back panel of the switch must have performed Snapshot in order for the reset function to work properly Check for loose interconnecting keyboard cables Check the internet for the latest firmware version of the keyboard Press both SHIFT keys to change keystrokes to lower case or upper case At the console keyboard On the left side of the keyboard press CAPS LOCK SHIFT CONTROL ALT On the right side of the keyboard press ALT CONTROL SHIFT Troubleshooting Apex OutLook 140DX 180DX Switch User Guide 60 Mouse SYMPTOM PROBABLE CAUSE Mouse error M ouse cable on start up problem Updated system software Mouse connected to serial port on server Mouse No communication displays between mouse erratic and switch behavior Mouse Mouse not pointer frozen initialized on display RECOM MENDED SOLUTION Check for lo
44. tings to non volatile memory NVM using the Snapshot command in the OSCAR Advanced menu See Chapter 5 Using OSCAR for additional information CONFIGURING THE SwiTCH BOX When you first turn on the switch box no configuration is needed for basic switching operation see Chapter 5 To config ure the unit to meet your specific needs such as assigning unique names for the computers or displaying the computers by their assigned names or port numbers see Chapter 5 Using OSCAR CABLING Apex OutLook 140DX 180DX Switch User Guide 22 UNATTENDED REBOOT UNATTENDED REBOOT After a power outage each server connected to the switch box reboots if configured to do so when power returns without operator intervention The switch generates responses to ensure that the reboot is successful and that it is ready to switch be tween computers Note This procedure requires that the Snapshot command be performed before power loss RESETTING THE UNIT If the keyboard or mouse locks up you can push the RESET button on the back panel to reset the switch Pressing the RESET button may allow you to recover the device settings without power cycling the computers CABLING Apex OutLook 140DX 180DX Switch User Guide 23 MAKING CONNECTIONS UNDER POWER ULXLZSIIXQL SL 2ILLISSILSEXCISUNZLLONLILLIIUUSEOMUZXLXLLIOUX IILILIO OSILLINLODLLOO 4 AAA AAAAAAA AAAA e MAKING CONNECTIONS UNDER POWER You can connect additional compute
45. to establish it as unique in order to select it To identify computers by name see Assigning Unique Names to Computers 2 Press ENTER 3 When you are finished switching press ESCto exit OSCAR and remove OSCAR menus from your monitor display If the status flag is enabled it remains displayed to indicate the currently selected computer USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 32 SWITCHING TIERED SYSTEMS SWITCHING TIERED SYSTEMS To switch the Keyboard M onitor M ouse Switch Boxto a com puter that is connected to the primary through a secondary unit proceed as follow s 1 Press PRINT SCRN The OSCAR appears on the monitor 2 l ypethe number of the port to which the slave unit is connected follow ed by a dash and the number of the port on the secondary unit to which the computer is connected For example to switch to the computer connected to port 3 of a secondary unit connected to port 1 of the primary press PRINT SCRN and then type 1 1 Note To work properly both primary and secondary must be ordered by port number See Changing Menu Attributes on page 39 3 Press ENTER USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 33 ASSIGNING UNIQUE NAMES TO COMPUTERS EUER E LCXXNZZELIZINIIZLLLTEIZSIEIIIEXIIIIIIOSNOXOILLLLISOIS XXILLDENZOSCDUUXLLILIIL t e e ox ASSIGNING UNIQUE NAMES TO COMPUTERS 1 1 z E amp m k ii e a a bj
46. ttings table below for a description of the settings Security Configuration Settings SETTING ACTION Password Enter current password to activate other fields New Password Type a new password Repeat new Retype new password to confirm it Time Delay Before the screen saver starts set a value from 1 to 254 minutes or select OFF Mode Energy Turns off the monitor Use only with Energy Star compliant monitors that go into lower power mode when time delay has elapsed Screen Turns off video when time only delay has elapsed Use with non Energy Star compliant monitors Test Immediately activates screen selected mode USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 48 SECURING SERVER ACCESS CONTINUED E a a C ILL NLIUMRLL A LAE Turning off the Screen Saver To turn off the screen saver 1 If you are in screen saver mode press any key on your keyboard and then type your password if your console is password protected In the Advanced Menus screen highlight the Setup menu Highlight Security and press ENTER the Security Configura tion screen appears Highlight Time Delay and select OFF Press ENTER USING OSCAR Apex OutLook 140DX 180DX Switch User Guide 49 SECURING SERVER ACCESS CONTINUED a T a UHR Blanking the Monitor without Locking the Console To blank the monitor without locking the console 1 If you are in screen saver mod
47. umber of the secondary switch for example Port 1 1 2 1 3 1 etc to which you want to broadcast commands press ENTER Press PRINT SCREEN twice the OSCAR Selection screen of the secondary switch appears Press F2 to access the Advanced Menus screen From the Setup menu highlight Broadcast Press ENTER to access the Broadcast Settings menu For each port select which computers receive keyboard and or mouse commands by using the or key to choose YES or NO Press ENTER to save the settings Press PRINT SCREEN once to access the primary switch Repeat steps 1 6 to send broadcast commands to computers attached to additional secondary switches From the Setup menu in the Advanced Menus at the primary switch highlight Broadcast Press ENTER the Broadcast Settings menu appears For each port select which computers receive keyboard and or mouse commands by using the or key to choose YES or NO Press ENTER to save the settings From the Commands menu in the Advanced Menus screen at the primary switch highlight Broadcast Press ENTER to turn on the broadcast mode From the OSCAR Selection screen at the primary switch highlight the port number of the secondary switch for which you want to broadcast commands press ENTER Press PRINT SCREEN twice then press F2 From the Com mands menu in the Advanced Menus screen highlight Broadcast then press ENTER to turn on the broadcast mode on the secondary switch USING
48. witch Navigate to the drive where you have saved the firmware update Double click to open the file WUpDate exe In the dialog box that displays select the desired language and COM port Click Load then click Done Once the firmware is updated the following message displays 100 Complete Download completed successfully Thank you for using APEX products The switch automatically reboots after the update is completed APEX OUTLOOK SWITCH USER GUIDE TROUBLESHOOTING Video SYMPTOM PROBABLE CAUSE RECOM MENDED SOLUTION No OSCAR or Video cable Check for loose video cable video at problem connection server Replace video cable Incorrect settings in Confirm settings in these dialog Devices Names or boxes Flag dialog boxes Reset settings to default in these dialog boxes No OSCARat Power cord On the front panel of the switch primary problem confirm that the LED lights switch Reconnect the power cord to the switch Replace the power cord Check AC outlet for power Check that the monitor is turned on Check the control for brightness on the monitor Replace the monitor Troubleshooting Apex OutLook 140DX 180DX Switch User Guide 58 Keyboard SYMPTOM PROBABLE CAUSE Console OSCAR Delay Time keyboard is in effect not working or Defective keyboard Cannot start OSCAR menus Keyboard Keyboard or keyboard cable problem worked but then stopped working with one server Keybo
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