APC AP9618 Network Card User Manual
Contents
1. Network Management Card AP9617 AP9618 AP9619 Installation and Quick Start Manual This manual is available in English on the enclosed CD Dieses Handbuch ist in Deutsch auf der beiliegenden CD ROM verfiigbar Este manual esta disponible en espa ol en el CD ROM adjunto Ce manuel est disponible en fran ais sur le CD ROM ci inclus Questo manuale disponibile in italiano nel CD ROM allegato AV IAY IVO H RERA CD ROM POC REL TL E T Contents How to Avoid Equipment Damage Disconnect UPS power 1 Disconnect chassis power 1 How to Recover from a Lost Password Preliminary Information 0 00005 New standard features 3 Existing features 3 AP9618 features 3 AP9619 features 3 AP9618U and AP9619U upgrade kits 4 Integrated Environmental Monitor feature AP9618 and AP9619 4 Internal analog modem feature AP9618 4 Related documents 4 Inventory 5 Receiving and inspection 5 Please Recycle 5 Installation in a UPS lt e ee Overview 6 Step 1 Turn off all power Smart UPS or Matrix UPS 6 Step 2 Install the Network Management Card 7 Expansion triple Chassis Installation Overview 8 When to use the AC adapter AP9505 8 Step 1 Disconnect the chassis from all power 8 Step 2 Install the Network Management Card 9 Installation and Quick Start Manual Contents Quick Configuration lt lt e aes2. 10 Overview 10 TCP IP configuration methods 10 APC Management Card Wizard 11 BOOTP amp DHCP configuration 11 Local access to the control console 14 Remote access to the control console 15 Control console 16 How to Access a Configured Network Management Cardis iue Tore as a oo itat eaten a hae nye pate ae 17 Overview 17 Web interface 17 Telnet 17 SNMP 17 FIP 18 APC Management Card Wizard 18 Analog modem AP9618 18 Installation and Quick Start Manual How to Avoid Equipment Damage Disconnect UPS You do not need to turn off a Symmetra or a Silcon model power UPS to install the Management Card Damage to the UPS or APC Network Management Card AP9617 or AP9618 can result if you do not remove all AC and DC power from a Smart UPS or Matrix UPS Expansion Chassis or a Triple Caution Expansion Chassis before you install the Management Card Smart UPS 1 Turn off the equipment that connects to the UPS 2 Disconnect the UPS from its AC input source 3 Press the OFF button on the UPS for approximately five seconds to turn off the DC battery power Matrix UPS 1 Turn off the equipment that connects to the UPS 2 Turn off the circuit breaker on the rear panel of the UPS Disconnect Make sure that any Expansion Chassis or Triple Expansion chassis power Chassis is disconnected from all power disconnect the chassis cable from the UPS and if the AC to DC Adapter AP9505 option is us
3. APC management products in the correct order for them to operate properly The Network Management Card is sensitive to static electricity When handling the Management Card touch only the end plate while using one or more of these electrostatic Caution discharge devices ESDs wrist straps heel straps toe straps or conductive shoes 1 Use the same screws that hold the slot cover in place to secure the Management Card in the UPS card slot 2 Connect a network interface cable to the 10 100Base T network connector on the Management Card 3 Reconnect the UPS to its input power source 4 Turn on the UPS 5 See Quick Configuration on page 10 Installation and Quick Start Manual 7 Expansion tTriple Chassis Installation Overview Use an Expansion Chassis or a Triple Expansion Chassis if the UPS has no card slot available Use only a Silcon Triple Expansion Chassis AP9604S with a Silcon UPS Note The Management Card installs in the chassis and communicates with the UPS through the cable connection between the chassis and the UPS When to use the Use the optional AC adapter with a chassis under the following AC adapter circumstances AP9505 e To connect the chassis to an independent AC input so that the Management Card can continue to operate if the UPS is turned off or fails To provide the APC management products mounted in a Triple Expansion Chassis with more current than the UPS can provid
4. Vendor Class Identifier APC by default A Client Identifier by default the Management Card s MAC address value A User Class Identifier by default the identification of the Management Card s application firmware 2 A properly configured DHCP server responds with a DHCP offer that includes all of the settings that the Management Card needs for network communication The DHCP offer also includes the Vendor Specific Information option DHCP option 43 By default the Management Card will ignore DHCP offers that do encapsulate the APC cookie in the Vendor Specific Information option using the following hexidecimal format Option 43 01 04 31 41 50 43 where the first byte 01 is the code the second byte 04 is the length the remaining bytes 31 41 50 43 are the APC cookie Refer to your DHCP server documentation for information about adding code to the Vendor Specific Information option To disable the APC cookie requirement see Local access to the control console on page 14 or Remote access to the control console on page 15 to change the control console s DHCP Cookie Is setting an Advanced option in the TCP IP menu Installation and Quick Start Manual 13 Quick Configuration Local access to the control console You can use a local computer a computer that connects to the Management Card through the serial port at the Management Card s UPS Expansion Chassis or Triple Ex
5. OTPTAB file of the BOOTP server See the Network Management Card Quality Assurance slip for the MAC address 2 When the Management Card reboots the BOOTP server provides it with the TCP IP settings If you specified a bootup file name the Management Card will attempt to transfer that file from a TFTP or FTP server residing on the BOOTP server The Management Card will assume all settings specified in the bootup file If you did not specify a bootup file name the Management Card can be configured remotely by using Telnet or by using the Web interface User Name and Password are both ape by default You must use the APC Management Card Wizard or the APC initialization ini text to binary configuration cfg conversion utility i2c300 to create the bootup file To create a bootup file see the BOOTP section in the Management Card Addendum doc addendum pdf 12 Network Management Card Quick Configuration DHCP You can use a RFC2131 RFC2132 compliant DHCP server to configure the TCP IP settings the Management Card needs This section briefly summarizes the Management Card communication with a DHCP server For more detail about how a DHCP server is used to configure the network settings for a Management Card see DHCP Configuration in the Network Management Card User x Guide doc usrguide pdf 1 A Management Card sends out a DHCP request that use the following to identify itself A
6. e through the UPS to chassis cable A Silcon UPS provides up to 500 mA A Matrix UPS Smart UPS or Symmetra provides up to 200 mA For information about the current requirements for APC management products do the following a Go to APC s Support page www apc com support b Click the Knowledge Base link in the Search the Knowledge Base section c Use current draw as your search phrase d Select the Recommended connection order and power requirements for APC SmartSlot accessories document Step 1 Make sure that the chassis is disconnected from any power Disconnect the source Disconnect the chassis cable from the UPS and if the chassis from all UPS uses an AC adapter disconnect that adapter from the power chassis 8 Installation and Quick Start Manual Step 2 Install the Network Management Card Expansion Triple Chassis Installation If the UPS uses more than one APC management product see Installation of Multiple Management Cards a copy of which came with the Management Card You must install the APC management products in the correct order for them to operate properly The Network Management Card is sensitive to static electricity When handling the A Management Card touch only the end plate while using one or more of these electrostatic Caution discharge devices ESDs wrist straps heel U Installation and Quick Start Manual straps toe straps or conductive sh
7. ed disconnect the adapter from the chassis Installation and Quick Start Manual 1 How to Recover from a Lost Password You can use a local computer a computer that connects to the Management Card through the serial port at the Management Card s UPS Expansion Chassis or Triple Expansion Chassis to access the control console l U Select a serial port at the local computer and disable any service that uses that port Unless an APC smart signaling cable 940 0024 or 940 1524 is already connected to the selected port connect the smart signaling cable that came with the Management Card to the selected port and to the serial port at the Management Card s UPS or chassis Run a terminal program such as HyperTerminal and configure the selected port for 2400 bps 8 data bits no parity 1 stop bit and no flow control and save the changes Press ENTER to display the User Name prompt Press the reset button on the Management Card Press ENTER and use ape for the User Name and Password If you take longer than 30 seconds to log on you will need to repeat steps 4 and 5 Select System in the Control Console menu and User Manager in the System menu Select Administrator and follow the on screen instructions to change the User Name and Password settings both of which are now defined as ape Press CTRL C and log off Reconnect any cable disconnected in step 2 and restart any service disab
8. f the Note Network Management Card User x Guide doc usrguide pdf for more information about the watchdog role of the default gateway TCP IP Use one of the following methods to define the TCP IP settings configuration needed by the Management Card methods The APC Management Card Wizard see APC Management Card Wizard on page 11 s A DHCP or BOOTP server see BOOTP amp DHCP configuration on page 11 e A local computer see Local access to the control console on page 14 gt A networked computer see Remote access to the control console on page 15 10 Installation and Quick Start Manual APC Management Card Wizard BOOTP amp DHCP configuration Quick Configuration You can use the APC Management Card Wizard at a Windows 95 Windows 98 Windows NT 4 0 or Windows 2000 computer to configure a Management Card To configure multiple Management Cards or to configure a Management Card from a configuration file see the Management Card Addendum doc addendum pdf 1 Follow the on screen instructions to install the Wizard from the APC Network Management Card utility CD 2 Launch the Wizard when prompted or if prompted to restart the computer access the Wizard from the Start menu after the computer has restarted U Wait for the Wizard to discover the unconfigured Management Card then follow the on screen instructions If you leave the Start a Web browser when finished opti
9. fect If you disconnected a cable during the procedure described in Local access to the control console on page 14 reconnect that Note cable and restart the associated service 16 Network Management Card How to Access a Configured Network Management Card Overview Once the Management Card is running on your network you can use several different interfaces to access the Management Card For more information about how to use the interfaces identified here see the Network Management Card User s Guide doc usrguide pdf and the Management Card Note Addendum L doc addendum pdf Web interface You can use Internet Explorer 5 0 and higher or Netscape 4 0 8 and higher browsers to configure Management Card options or to view the Event log 1 Address the Management Card by its IP address or DNS name if configured 2 Enter the User Name and Password apc by default Telnet You can use Telnet to access a Management Card s control console from any computer on the same subnet 1 Atacommand prompt type telnet lt address gt and press ENTER at a command prompt where lt address gt is the Management Card s IP address or DNS name if configured 2 Enter the User Name and Password apc by default SNMP After you add the PowerNet MIB to a standard SNMP MIB browser you can use that browser for SNMP access to a Management Card The default read community name is public the default read write community
10. gement Information Base MIB Reference Guide doc mibguide pdf CD ROM contents file content txt Network Management Card Release Notes relnotes txt Installation instructions in text format install txt Troubleshooting documents trouble Network Management Card Preliminary Information Inventory The Management Card package includes the following items This Installation and Quick Start Guide Network Management Card APC Network Management Card utility CD Smart signaling cable Installation of Multiple Management Cards sheet Declaration of Conformity Warranty registration form Network Management Card quality assurance test slip Save the assurance test slip The slip contains Q the MAC address that you may need when performing the procedures outlined in Quick Note Configuration on page 10 Receiving and Inspect the package and contents for shipping damage and inspection make sure that all parts were sent Report any damage immediately to the shipping agent and report missing contents damage or other problems immediately to APC or your APC reseller A Caution Please Recycle E Installation and Quick Start Manual The Network Management Card is sensitive to static electricity When handling the Management Card touch only the end plate while using one or more of these electrostatic discharge devices ESDs wrist straps heel straps toe straps or conductive shoes The
11. ion in whole or in part without permission is prohibited APC the APC logo Smart UPS Matrix UPS Symmetra Silcon PowerNet and PowerChute are trademarks of American Power Conversion Corporation and may be registered in some jurisdictions All other trademarks product names and corporate names are the property of their respective owners and are used for informational purposes only 990 7142A 04 2002
12. ipment in a residential area is likely to cause harmful interference The user will bear sole responsibility for correcting such interference This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada www apc com APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways e Visit the APC Web site to find answers to frequently asked questions FAQs to access documents in the APC Knowledge Base and to submit customer support requests www apc com Corporate Headquarters Connect to localized APC Web sites for specific countries each of which provides customer support information Wwww apc com support Global support with FAQs knowledge base and e support e Contact an APC Customer Support center by telephone or e mail Regional centers a ae US 1 800 800 4272 toll free Latin America 1 401 789 5735 USA Europe Middle East Africa 353 91 702020 Ireland Japan 03 5434 2021 Guidance 3 Local country specific centers go to www apc com support contact for contact information Contact the APC representative or other distributor from whom you purchased your APC product for information on how to obtain local customer support Entire contents copyright 2002 American Power Conversion All rights reserved Reproduct
13. led in step 1 Note 2 Installation and Quick Start Manual Preliminary Information New standard features Existing features AP9618 features AP9619 features The AP9617 AP9618 and AP9619 Management Cards include the following new features e Generates system log Syslog messages e Allows using a dynamic host configuration protocol DHCP server to provide the TCP IP values a Network Management Card needs for network communication All Network Management Cards still include the following standard features Detects 10 100 Mbps connection speeds Provides a data log accessible by FTP or a Web browser Provides UPS scheduling features Provides support for the APC PowerChute Network Shutdown utility Provides an event log which is accessible by Telnet FTP or a Web browser Generates Email notifications for UPS or system events Limits SNMP traps and Email notifications based on the severity level of the events Allows using the APC Management Card Wizard to configure multiple Management Cards simultaneously over the network Provides support for APC Silcon UPS models Provides UPS specific application modules based on the Management Card s hardware platform and the application module s The AP9618 Network Management Card EM MDM includes the analog modem and Integrated Environmental Monitor features described on page 4 The AP9619 Network Management Card EM includes the Integrated Environmental Monitor features desc
14. ment Card that has a MAC address of 00 c0 b7 63 9f 67 use one of the following commands Windows command format arp s 159 215 15 141 00 c0 b7 63 9f 67 LINUX command format arp s 159 215 15 141 00 c0 b7 63 9f 67 The Network Management Card quality assurance test slip lists the MAC address Use Ping with a size of 113 bytes to assign the IP address defined by the ARP command For the IP address defined in step 1 use one of the following Ping commands Windows command format ping 159 215 15 141 L 113 LINUX command format ping 159 215 15 141 s 113 Use Telnet to access the Management Card at its newly assigned IP address For this example use this command telnet 159 215 15 141 Use ape for both the User Name and Password See Control console on page 16 to finish the configuration Installation and Quick Start Manual 15 Quick Configuration Control console After you log on at the control console as described in either Local access to the control console on page 14 or Remote access to the control console on page 15 1 Choose Network from the Control Console menu 2 Choose TCP IP from the Network menu 3 If necessary change the Boot Mode setting to Manual 4 Set the System IP Subnet Mask and Default Gateway address values Nn Press CTRL C to exit to the Control Console menu 6 Log out option 4 in the Control Console menu to have the changes take ef
15. name is private Installation and Quick Start Manual 17 How to Access a Configured Network Management Card FTP You can use FTP enabled by default to download new firmware to a Management Card or to access a copy of a Management Card s event or data logs 1 Atacommand prompt type ftp address and press ENTER where address isthe Management Card s IP address 2 Enter the User Name and Password apc by default APC You can use the APC Management Card Wizard to configure Management multiple Management Cards over the network Card Wizard Analog modem The AP9618 Network Management Card EM MDM has an AP9618 internal analog modem you can use for dial in access to its Management Card s control console 18 Network Management Card Radio Frequency Interference Changes or modifications to this unit not A expressly approved by the party responsible for compliance could void the user s authority Warning to operate this equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this user manual may cause harmful interference to radio communications Operation of this equ
16. oes Ifa cable is connected to the serial port at the UPS or chassis stop the APC service that uses that serial connection and disconnect the cable Ifyou are installing a chassis connect the chassis to the UPS serial port Use the same screws that hold the expansion slot cover in place to secure the Management Card in the chassis slot Connect a network interface cable to the Management Card s 10 100Base T network connector If you are using the AC Adapter AP9505 a Connect the adapter to the chassis b Connect the adapter to an independent AC input so that the Management Card can continue to operate if the UPS is turned off or fails If you disconnected a cable in step 1 reconnect that cable to the serial port at the chassis and restart the associated APC service See Quick Configuration on page 10 BH P Smart Shot 618 p amp UPS Monitoring Pot Quick Configuration Overview You must configure the following TCP IP settings before the Management Card can operate on a network The IP address of the Management Card The subnet mask s The default gateway If a default gateway is unavailable use the IP address of a computer located on the same subnet as the Management Card that is usually running The Management Card uses the default gateway to test the network when traffic is very light See Watchdog Features in the Introduction o
17. on enabled you can use ape for both the User Name and Password to access Note the Management Card through your browser The Boot Mode setting a TCP IP option in the Management Card s Network menu identifies how the TCP IP settings will be defined The possible settings are Manual DHCP only BOOTP only and DHCP amp BOOTP the default setting The DHCP amp BOOTP setting assumes that a properly configured DHCP or BOOTP server is available to provide TCP IP settings to APC Network Management Cards If these servers are unavailable see APC Management Card Wizard on page 11 Local access to the control console on page 14 or Remote access to the control console on page 15 to configure the needed TCP IP settings With Boot Mode set to DHCP amp BOOTP the Management Card attempts to discover a properly configured server It first searches for a BOOTP server then a DHCP server and repeats this pattern until it discovers a BOOTP or DHCP server Note For more information about using a server to configure a Management Card s TCP IP settings see BOOTP on page 12 or DHCP on page 13 Installation and Quick Start Manual 11 Quick Configuration BOOTP You can use an RFC951 compliant BOOTP server to configure the TCP IP settings the Management Card needs 1 Enter the Management Card s MAC and IP addresses the subnet mask and default gateway settings and an optional Bootup File Name in the BO
18. pansion Chassis to access the control console l Select a serial port at the local computer and disable any service that uses that port Unless an APC smart signaling cable 940 0024 or 940 1524 is already connected to the selected port connect the smart signaling cable that came with the Management Card to the selected port and to the serial port at the Management Card s UPS or chassis Runa terminal program such as HyperTerminal and configure the selected port for 2400 bps 8 data bits no parity stop bit and no flow control and save the changes Press ENTER to display the User Name prompt Use ape for the User Name and Password See Control console on page 16 to finish the configuration Network Management Card Remote access to the control console Quick Configuration From any computer on the same subnet as the Management Card you can use ARP and Ping in a process known as gleaning to assign an IP address to a Management Card and then use Telnet to access that Management Card s control console and configure the needed TCP IP settings After a Management Card has its IP address configured you can use Telnet without first using Note 1 U ARP and Ping to access that Management Card Use ARP to define an IP address for the Management Card and use the Management Card s MAC address in the ARP command For example to define an IP address of 159 215 15 141 for a Manage
19. ribed on page 4 the AP9619 does not include the analog modem feature Installation and Quick Start Manual 3 Preliminary Information AP9618U and AP9619U upgrade kits Integrated Environmental Monitor feature AP9618 and AP9619 Internal analog modem feature AP9618 Related documents You can use an AP9618U kit to convert an AP9617 Network Management Card EX or an AP9619 Network Management Card EM into an AP9618 Network Management Card EM MDM You can use an AP9619U kit to convert an AP9617 Network Management Card EX into an AP9619 Network Management Card EM The AP9618 and AP9619 Management Cards include an Integrated Environmental Monitor that provides the following features e A temperature humidly probe gt Two input contacts e Two position output relay In addition to the Integrated Environmental Monitor an AP9618 or AP9619 Management Card can still monitor and manage an external Environmental Monitoring Unit or Environmental Monitoring Card An AP9618 Network Management Card EM MDM has an internal analog modem that provides for the following out of band communication e Dial out notifications for APC s Remote Monitoring Service RMS e Dial in access to the Management Card s Console Interface The APC Network Management Card utility CD contains the following documentation Network Management Card User x Guide doc usrguide pdf Management Card Addendum doc addendum pdf PowerNet Mana
20. shipping materials are recyclable Please save them for later use or dispose of them appropriately APC management products including the Network Management Card contain removable lithium coin cell batteries When discarding these batteries you must follow local rules for recycling Installation in a UPS Overview You can install the Management Card in a card slot in a Smart UPS Matrix UPS or Symmetra For a Silcon UPS the Management Card installs in a Silcon Triple Expansion Chassis AP9604S Step 1 Turn off You do not need to turn power off for a Symmetra UPS all power Smart UPS or A Damage to the UPS or Management Card can Matrix UPS result if you do not remove all AC and DC power z from a Smart UPS or Matrix UPS model UPS Caution Smart UPS 1 Turn off the equipment that connects to the UPS 2 Disconnect the UPS from its AC input source 3 Press the OFF button on the UPS for approximately five seconds to turn off the DC battery power Matrix UPS 1 Turn off the equipment that connects to the UPS 2 Turn off the circuit breaker on the rear panel of the UPS 6 Installation and Quick Start Manual Step 2 Install the Network Management Card Installation in a UPS If you are installing the Management Card in a Symmetra UPS that uses more than one APC management product see Installation of Multiple Management Cards a copy of which came with the Management Card You must install the
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