AMT Datasouth 400 Printer User Manual
Contents
1. 80H 90H AGH AFH ACAH J EBH EFH F H FFH PC A 2208 7 30H 3FH 40H 58H SFH User s Guide 62 TOH 38H AFH BFH COH FQH FFH 1 S amp 0123456789 lt gt ABCDEFGHIJKLMNO 117 abcdefghijklmno pqrstuvwxyz y 1 P aiounNee ls a TIME alas LE LO gt lt lt 9 2 5 amp 0123456789 lt gt ABCDEFGHIJKLMNO PORSTUVWXYZ VX abcdefghijklmno pqrstuvwxyz amp 8a amp ce8eiiiA 250 4100 T gt lt PC B 20H aH I ZSS amp 0123456789 lt gt 40H GABCDEFGHIJKLMNO seh 5 PORSTUVWXYZ N _ abcdefghijklmno 80H 78 m 1 7 Eex oo0uyOUotOxf AGH AFH i nNs9g TH OBERBL m FFH 15 2 7 132a Legal 20H FH 1 5 amp2. 8 INSTALLATION AND CONFIGURATIONN 9 Finding a Location for the Printer una Baar na 9 Connecting the Power Cord eek 10 Connecting the Printer to Your 11 Loading the qc este o enn 12 Loading Media sea nennen 15 Loading Media when Peel and Present Option is Installed 18 Loading Media When Cutter is 4 19 OPERATING INSTRUCTIONS 20 Switch Indicators and 20 Label Sensor Calibration Procedure 21 Printer s Internal Self Test Procedure and Configuration 22 Resetting the Printer to Factory Default Settings 25 Entering into HEX Print mode ala ae 25 COMMAND QUICK REFERENCE 26 Command Set for the PPLA esie an ta 26 Command Ser forthe ES s ub codem sbs 33 PRINTER DRIVER Q 5550 ER Ra ag 36 Driver Installati n ee eid certet reete tei deir id e oie 36 How to Use the DEVE an
3. Fastmark 400 Series Barcode Label Printer User s Guide PN 5 amp p P ES Part No 110021 A IMPORTANT SAFETY INSTRUCTIONS AND OTHER NOTICES This label printer complies with the requirements in Part 15 of FCC rules for a Class B or A computing device Operation of this equipment in a residential area may cause unacceptable interface to radio and TV reception requiring the operator to take whatever steps are necessary to correct the interference Place the printer on a flat firm and solid surface Do not place the printer near a heat source or near water Refer to the specification label on the bottom of this printer and ensure that your power source exactly meets these requirements Do not open the printer during operation to avoid electrical shock Do not attempt to disassemble this printer if it malfunctions W Allrights are reserved No part of this document may be reproduced or issued to third parties in any form without the permission of AMT Datasouth material in this document is provided for general information and is subject to change without notice TRADEMARK CREDITS PCL is a registered trademark of Hewlett Packard Company Windows MS Word and MS DOS are registered trademarks of Microsoft Corporation PC is a registered trademark of International Business Machines Centronics is a registered trademark of Centronics Corporation
4. tige iu pe dioe dial 38 TROUBLESHOOTING AND MAINTENANCE 43 Troubleshooting un seele 43 ROCOVET za sense Baar 45 Preventive Maintenance l 46 Appendix A Printer Specifications 49 Fonts Bar Codes and Graphies ut 50 Optional AC Cassie s asian 51 Appendix B INTERFACE SPECIFICATIONS 52 Introduction nel 52 Seral aa ne REINER 52 Parallel Cenltrotiies suos aad etos 54 Auto Polling 54 Appendix C ASCII TABLE 55 Appendix D FONTS AND BAR CODES FOR THE PPLA Emulation 56 User s Guide 3 IntetnaLEontsza nis E ca oin e cH 56 Courier Poll Seld a s lalu Ts 61 Internal Bar C Odes sees u ien dit sa duae i 65 Appendix E FONTS AND BAR CODES FOR PPLB Emulation 69 Internal onte aca dua kuat I em E MN 69 Symbol Set ON RE d AE M LUN V CE 70 Internal Bar Codes a aia dee ados tee dette 73 User s Guide 4 Table of Figures Figure 1 400 series eet en cette Bea
5. 1 EUH 7 FFH 8 points 20H 1 8008 0123456789 lt gt 40H ABCDEFGHIJKLMNOPQRSTU VWXYZ V 60H abcdefghijkImnopqrstuvwxyz DFH 60060 pp OU 9 10 points 20H 1 8 amp 0123456789 lt gt 40H 9ABCDEFGHIJKLMNOPQRSTUVWXYZ V abcdefghi kImnopgrstuvwxyz i PDH amp amp FFH Ys User s Guide 59 12 points 20H 7 FH 40H 7 4FH 60H DFH FFH 14 points FH 8800 amp 0123456789 lt gt 2 47 4 QABCDEFGHIJKLMNO SoH FH abcdefghijkimnoparstuvwxyz ROH 7 1 21 4 2 TI EH 7 rr OBOOSO ppPUUU yY 34 9 18 points User s Guide 60 20H 2 40H 50H BOH AFH BOH BFH DOH DFH gt EFH FOH FFH 1 amp 0123456789 lt gt ABCDEFGHIJKLMNO PQRSTUVWXYZ _ abcdefghi
6. FF CR SO s 1 User s Guide 55 Appendix D FONTS AND BAR CODES FOR THE PPLA Emulation Internal Fonts Note The fonts in the following tables are relative sizes and formatted for this manual The actual printed font size may be different Fonts 0 to 8 have single symbol set Font 0 Font 1 20H 7 3FH renoncer 20H 17450 70123456788 lt gt 4QH 40H ERBCDEFGHI JKLMNOPORSTUUUXYZE 11 eese GOH abedefshi moparetuuuxyz t l C easaaceser f AFH su EIH 8 Font 2 20 7 I 8 Z amp 0123456789 lt gt 7 SFH GRBCDEFGHIJKLMNOPORSTUUUXYZENT 80H abedefahi JkImnoearetuuuxuz C 1 7 Font 3 20H k w 0123455789 40H RBCDEFGHIJKLMNOPORSTUVXYZ RBCDEFGHIJKLMNOPORSTUUUXYZ ARE QU 2 AFH User s Guide 56 Font 4 8 am 0123456 99 4 ABCDEFGHIJKLMNO 7 sri PORSTUVUXYZ FBCDEFGHI KLMNO PORSTUUWXYZ AA f 00 AFH 4 Font 5 20H 7
7. 2 After you thread the media over the platen roller thread the media through the horizontal gap at the cutter module Note The printer must be configured for Peel and Present Mode This setting may be made in the windows driver utility software label design software or using printer commands from the host Cutter Figure 13 Loading Media Cutter Caution When removing a label from a printer with the Cutter option make sure that the cutter is not rotating before removing the label or when manually opening the printer User s Guide 19 OPERATING INSTRUCTIONS IN LAC Serial Port Power Jack Parallel Port Power LED Ready LED Feed button On Switch Figure 14 Switches and Indicators Switch Indicators and Connections Device Function Usage On Off switch On normal operation power switch power Off loading paper and ribbon FEED button Advances the media Press once to advance a label stock to first printing Press and Hold while powering on to run Label position of next label Sensor Calibration test Continue to press and hold to print out the self test pattern and enter into Hex mode Press to continue when READY LED is blinking READY indicator Shows the printer Green printer is ready to operate status Blinking printer is paused press FEED button to continue operation POWER indicator Shows the power Off printer power off and error status G
8. 30H 0123456789 ABCDEFGHIJKLMNO seH 7 PORSTUVWXY 2 Sabcdefghijklmno pQrstuvwxyz qt User s Guide 63 User s Guide 64 Greek 20H 1 f SS amp 0123456789 lt gt 40H 4FH GABCDEFGHIJKLMNO 5 758 PORSTUVWXYZ N _ abcdefghijklmno FH DQrstuvwxyz ra ABTAEZHOIKAMNZOIN 90H FH 766606 AFH BFH Am uim 2 rrt EFH o Q gt lt J Russian 20H 1 SS amp 30H 0123456789 lt gt 40H 7 4FH GABCDEFGHIJKLMNO SFH PORSTUVWXYZ X c abcdefghijklmno pqrstuvwxyz 90H 7 AGH AFH BFH 3443 P FF E gt lt Internal Bar Codes e fo quality 22812134557 9 zz 135792468 EE 1357924 6622867 User s Guide 65 BRR CODE G ERN B mn Wee HEAL THM 01111 ABCOOI 23456788 19970701 BAR CODE L 125 WITH CHECKSUM amp BERRER 1 99 7
9. Check the contents of the driver to ensure it is complete Make a backup copy of the driver Read the README TXT file for installation guide and change notices Under the root directory of the floppy there are some sub directories WIN98 WIN95 NT40 WIN2000 Select the proper directory for installation according to your operating system Driver Installation Windows needs to be running Insert the appropriate printer driver diskette into the floppy disk drive Click Start button Select Settings then Printers Double click the Add Printer icon Atthe Add Printer Wizard Click Next Specify the Network or Local button and click the Next button Select Installation from Floppy Disk or Have Disk Enter the floppy drive and path A WIN95 A NT40 A WIN98 A WIN2000 Select the printer name to be installed on the List of Printers window Click Next Select the communication port for the label printer For parallel port select LPT1 LPT2 or LPT3 for serial port select 1 or COM2 Click Next User s Guide 36 10 You may wish to change the Printer Name to be more descriptive Also select this printer as the Default printer Click Next 11 Select whether you want a test page to be printed then click on Finish 12 After the related files have been copied to your system the procedure is complete
10. Remarks Serial error Check the baud rate Check the flow control Memory full Add the extension RAM Cutter failed or jam Check the cutter Only when cutter is installed at cutter Clear the jam Hardware error Call for service Y User s Guide 43 Host and Data related errors Host Displays Verify that the communication cable is connected securely to Printer Time Out the parallel or serial port on the PC and to the connector on the printer Verify that the Power LED is illuminated If not verify that the power cord is connected the power switch is at position 1 If Power LED is still not illuminated check the fuse in the power adapter Data has been sent Print a Self Test and verify that the emulation being used is the but there is no output correct one from the printer If using Windows verify the active printer driver Blank or Extra lines in the label Problem Solutions Dark Vertical lines that Verify Program does not have an inadvertent line command go the full length of the label Clean printhead Look for dirt or dust in the print area Faulty Printhead Replace the printhead Blank vertical lines that Verify Program does not have inadvertent line command go the full length of the Direct Thermal printing label Verify label stock does not have voids in the Direct Thermal coating Thermal Transfer printing Verify ribbon is not damaged in the area in question Ve
11. This is inlernal font 8123456789 RBCabcXuz CHECKSUM 0000 0000 RS232 8 1P 9600 NO OF DL SOFT FONTS 0 DIRECT THERMRL STD CTRL CODES RURILRBLE RAM 355712 BYTES ipsins EXPRNSION 0 BYTES STRNORRD 524288 BYTES USRSCI Label Printer with Firmware PPLA 53 0 1 35 081198 0113 Emulation designation Figure 15 Self Test Sample PPLA Emulation User s Guide 23 Self Test Pattern for PPLB Emulation designation Label Printer with Firmware PPLB 5380 1 02 09 STANDARD 524288 BYTES 8 bit data Code Page 437 EXPANSION RAM O BYTES AVAILABLE RAM 357184 BYTES THERMAL TRANSFER NO OF DL SOFT FONTS O H POSITION ADJUST 0000 RS232 8 N 1P 9600 CHECKSUM 0000 0200 This 18 internal font 1 0123456789 ABCabcXyz This is internal font 2 0123456789 ABCabcXyz This is internal font 3 0123456789 ABCabcXyz This is internal font 4 0123456789 ABCXYZ THIS IS INTERNAL FONT 5 Figure 16 Self Test Sample PPLB Emulation User s Guide 24 Resetting the Printer to Factory Default Settings Resetting the printer back to Factory settings will set the printers non volatile memory back to a known condition To reset the printer to its factory defaults 1 2 Printer must be powered On Press and hold the FEED button for about 10 seconds The READY LED will turn off Release the FEED button The Power LED will then turn off for about 2 seco
12. 111 080060 0 548 Code Page 852 20 3 40 60 7F 80 9F CO DF EQ FF 17980887 0123456789 lt gt amp ABCDEFGHIJKLMNOPORSTUVWXYZ X abcdefghijklmnopqrstuvwxyz c 66 00 8160 11 080 0 8 Code Page 860 20 3F 40 5F 60 7F 80 9F 15895687 01234567891 lt gt ABCDEFGHI UKLMNOPQRSTUVWXYZ _ abcdefghijklmnopqrstuvwxyz 1 1 0 1 0 0 AO BF aoso 5 EO FF u Code Page 863 20 3F 40 5F 60 7F 80 9F 0 EO FF 18485587 0123456789 lt gt amp QABCDEFGHIJKLMNOPQRSTUVWXYZ X abcdefghijk1mnopqrstuvwxyz 00 4344 8 611 6 00080 1 u Code Page 865 20 3 1 49 amp 0123456789 lt gt 40 5F ABCDEFGHIUKLMNOPGRSTUVWXYZ _ 60 7 abcdefghijkimnopqrstuvwxyz 80 9F C 8a g eeiiiA A ar600Q yO0Ue O f AO BF i nRNaoz 14 EO FF B USASCII 20 3 4 5 amp 0123456789 lt gt 40 5F GABCDEFGHIJKLMNOPQRSTUVWXYZ X 60 7F abcdefghijklmnopqrstuvwxyz UK 20 3 5 amp 0123456789 lt gt 40 5F GABCDEFGHIJKLMNOPQRSTUVWXYZ A _ 60 7F abcdefghijklmnopqrstuvwxyz German 20 3F 1 4 5 amp 0123456789 lt gt 40 5F ABCDEFGHIUKLMNOPQRSTUVWXYZAOU _ 60 7 abcdefghijklmnopqrstuvwxyz B Fr
13. Mechanism 6 Place the Take up core into the take up holder of the printhead module First insert the left end of the Take up core into holder spindle and then insert the other end Make sure that the Ribbon Core Slots match the notches on the Ribbon Drive Mechanism Take up Holder Ribbon Supply Roll Supply Holder Figure 8 Ribbon Loading 7 Manually rotate the Take up core until the transfer typically Black portion of the ribbon from the Supply Holder starts onto the Take up core 8 Close and latch the Printhead module Note The printer must be set to the Thermal Transfer mode to ensure the end of ribbon is detected This setting may be made using the Windows drivers Utility Software or sending the appropriate printer commands via the host User s Guide 14 Loading Media 1 Lift the printer top cover to the open position 2 Slide the two printhead latches toward the back and unlock the printhead module Figure 9 Open Printhead Module Printhead Latch Printhead Latch 3 Raise the printhead module User s Guide 15 4 Insert the media spindle into core of the label media the Retainer Disk should be on the right Retainer Disk Media Spindle Figure 10 Media Spindle and Retainer Disk 5 Insertthe spindle and media into the slots in the printer The media should feed from the top of the roll 6 Slide the media to the far left and slide in the guide until it is snug
14. Notes 1 Ifyou are just updating your driver make sure to delete the previous version first 2 If you install new bar code application software like BarTender LabelView or CodeSoft the driver should be activated and set as the current printer driver User s Guide 37 How to Use the Driver After the driver 15 installed you can open the Printer s dialogue box and make parameter settings Windows 95 98 2000 NT4 0 Start gt Settings lt gt Printers gt Printer lt gt Properties Parameter setting After entering the Selected Printer you can change the parameters to meet your configuration and needs The following Format is from Windows 98 User s Guide 38 Details Tab FM402TT Properties x General Details Sharing Paper Graphics Device Options CM FM402TT Print to the following port LPT1 Printer Port Port Delete Port Print using the following driver 402 Y New Driver Capture Printer Port End Capture Timeout settings Not selected 5 seconds Transmission retry seconds Spool Settings Port Settings Cancel Apply Print to the following port This allows you to select the IO port to link with the printer The port may be one of parallel LPT serial COM network port or file If the communication port is the serial port COM1 or COM2 check the baud rate and flow control as th
15. 2 Lift the printhead module to the vertical position 3 Rub printhead with a piece of cotton which has been moistened with Isopropyl Alcohol or use a thermal head cleaning pen 4 Check for any traces of discoloration or adhesive on the cotton after cleaning 5 Repeat if necessary until the cotton is clean after it is passed over the printhead Printhead Figure 17 Printhead Location Note The printhead should be cleaned at least every time the ribbon is replaced and more often depending on actual usage and conditions User s Guide 46 Cleaning the Platen Roller It is recommended that the platen roller should be cleaned when Excessive dusty condition exists Following a media jam where the adhesive comes in contact with it 1 Turn off the printer and open the top cover 2 Lift the printhead module to the vertical position 3 Rub the full length of the platen available with a piece of cotton which has been moistened with Isopropyl Alcohol 4 Manually rotate the platen and repeat step 3 until the entire platen has been cleaned Platen Roller Figure 18 Platen Roller Note The roller should be cleaned whenever it has been in contact with foreign materials such as dust or adhesives User s Guide 47 Cleaning the Paper Compartment It is recommended that the Paper Compartment be cleaned regularly if exposed to a dust environment This will keep dirt and dust from contaminating or damaging your print
16. 2FH 89 4 pe eH 50H 80H 90H AGH EUH 1 10 m 8FH u AA mf User s Guide 57 Font 6 01234561893 ABCDEFGHI JKLMNO w m PORSTUUWXYZ BE E E 02 2 EUN Font 7 OH FH 178878 OX 4 0123855 81 lt gt 40H 7 SFH SABCDEF GHI JKL INOPORSTUVUXY ZEN dabcdef ghijklmnopgqrstuvwxyzt 17 90 Font 8 20H 7 0123456789 lt gt 40H ST XZ ST XZ User s Guide 58 Font 9 This font is an ASD smooth font set and can be printer using 8 symbol sets USASCII UK German French Italian Spanish Swedish and Danish Norwegian Font 9 can be printed in point sizes of 4 6 8 10 12 14 and 18 The 4 point font is only available in the FM403TT model 4 points 20H e 0128456789 lt gt 4UH G BODEFGHIJKLMNOPORSTUVWXYZIN abcdetghilmnoparstuvwxyzt vem DFH aA EBH FFH O50056 pp000gY 0 6 points 20H 4so68 Q 0123456789 lt gt ABCDEFGHIJKLMNOPGRSTUVWXYZ _ abcdetfghijkimnopqrstuvwxyz ROH AASOY COH DFH
17. All PPLB commands must end with lt LF gt or lt CR gt lt LF gt codes No spaces are allowed between parameters and leading command character Description Ax y rot font am vm nr string Print text a 1to 5 for internal font and A to Z for soft font Bx y rot bar nw ww v hum string Print Bar Code w width of narrow bar ww width of wide bar v bar code height hum B for printing readable code and N for disabling counter index digit number L R C N for field justification step step value setting 1 density 0 to 15 EI Print soft font names EKstring Delete soft font string soft font name or to delete all soft fonts Eee soft fot End form store ee FKstring Delete form string form name or to delete all forms ES LY string Enn graphics MW G Print graphic list rint graphic Print graphic list all graphics size graphic size in bytes User s Guide 33 Ip1 p2 001 Select symbol set 7 7 8 data bits JB Disable back feed exclusive vlen vertical length LOxyhlenven LWxyhlnven Drewwhitline Clear frame buffer OLCILNIED Select options Pp1 p2 Print label p1 label set number p2 copy number of each label PAp1 p2 Print automatic Qp1 p2 p3 Set label and gap pf label length length p2 gap length p3 o
18. CodeSoft is a registered trademark of Techniques Avancees BarTender is a registered trademark of Seagull Scientific Systems Inc LabelView is a registered trademark of Techniques Avancees LabelMatrix is a registered trademark of StrandWare Inc User s Guide 1 CONVENTIONS Some of the procedures in this guide contain special notices that highlight important information Note Indicate information that you should know to help your printer run properly and efficiently Caution Indicate guidelines that if not followed can cause damage to equipment Warning Indicate a situation where there may be a danger to you The use of the term s right and left assume that you are looking at the front of the printer TECHNICAL SUPPORT Please contact your local dealer first for technical support Your dealer is knowledgeable about driver installation application software and general printer operation If you still need factory technical support after contacting your dealer you may mail any problems through the E mail account www amtdatasouth com You can also get the most updated driver or application from the web site http www amtdatasouth com Copyright 2001 by AMT Datasouth Corporation First Edition April 2001 User s Guide 2 Table of Contents PRODUCT DESCRIPTION 6 Unpacking and Inspection
19. User s Guide 28 Formatting Commands Set cut amount An Set print mode 22 01 1 exclusive 2 transparent lt STX gt Sn Retrieve from global register global register ID n j Setmeasuementininches r n n Retrieve label data from printer buffer sm lt n n gt Save label data to printer buffer m memory module lt n n gt label name Setend of line code hex value z slash zero to normal zero 0 gt XX count xx XX count Set count amount count Notes The formatting and editing commands should be grouped together lead by lt STX gt L and ended by E command 7 The parameter is ranged from A to 1 1 5 and 2 ips for model FM403TT while for models FM402DT and FM402TT it is from to D 1 5 2 2 5 and 3 ips User s Guide 29 Editing Commands Command formats Description General format rthveeeyyyyxxxx lt string gt lt CR gt Print direction 72 3 or 4 rotation Object type 0 to 9 fonts A to Z and a to 2 bar codes X lines or boxes Y graphics See Object Table below Width multiplier 1 to and to O stands for default Height multiplier to 9 and to O 0 stands for default Bar code height This is ignored for box line and
20. with the media 7 Move the Right Media guide to the far right of the printer The Right and Left Media Guides are located under the printhead module Note The Right and Left Media Guides are U shaped parts and are located at the bottom of the paper path Only the right media guide can be moved The media should be snugly positioned in the U portion of the guides Media guides Lr Figure 11 Loading Media User s Guide 16 10 11 Pull out 6 inches of media and thread the end of the media between the Right and Left Media Guides Slide in the Right Media Guide until it is snug with the media Note Ifthe guides are positioned incorrectly the media sensor may not sense the form properly If too loose the media may slide out from under them uncover the paper out sensor and indicate a false paper out message If too tight so that the media may buckle and a paper jam could occur Thread the media over the roller until approximately 2 inches of the media shows out of the printer SURE THAT THE LABELS ARE FACING UP Press the printhead module down firmly until it snaps into place Close the top cover Turn on the printer If you are using die cut media press the FEED button to advance the first label into the standby position Note If the labels do not feed correctly run the Label Sensor Calibration test see the section on Label Sensor Calibration Note The first time media is loade
21. 0701 87391 4 22282 78 2989089 990899998 HMW zi BAR CODE 0 bcm s morto ERRAI User s Guide 68 Appendix E FONTS AND BAR CODES FOR PPLB Emulation Internal Fonts There are 5 internal fonts for the PPLB emulation Each has 6 eight bit and 9 seven bit symbol sets Font 5 does not contain any lower case characters 8 bit symbol sets code page 437 850 852 860 863 and 865 7 bit symbol sets USA British German French Danish Italian Spanish Swedish and Swiss Font 1 ABCDEFGHIJKLMNOPQRSTUVWXYZ bcdefghijklmnopqrstuvwxyz Font 2 ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijkKlm nopqrstuvwxyz Font 3 ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz Font 4 ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz Font 5 ABCDEFGHIJKLM NOPQRSTUVWXYZ User s Guide 69 Symbol Set User s Guide 70 Code Page 437 20 3F 40 5F 60 7F 80 9F EO FF 0123456789 lt gt ABCDEFGHIUKLMNOPORSTUVWXYZ _ abcdefghijklmnopqrstuvwxyz Q amp a ge eeiiiAA ae 6000 y0Ug f ao ii B H Code Page 850 20 3F 40 5F 60 7F 80 9F 0 CO DF EO FF 1 8 5 amp 0123456789 lt gt GABCDEFGHIJKLMNOPORSTUVWXYZ X abcdefghijklmnopqrstuvwxyz 068444468661113 66000700660 f 41608802 141 amp
22. 6798 787909 7 13 5 add on 5 m 219192 929294 7 German postcode PIRA 01234 567 891 23 1 User s Guide 73 UCC EAN UPC A 35790 28680 UPC A 2 add on 76908 95489 UPC A 5 add on 98676 12761 UPC E UPC E 2 add on JUN 432328 UPC E 5 add on i 09274 1 23 45678 90122 4 Maxi Code 5 PDF 417 MAE lt YANI ve uf VERI User s Guide 74 Corporate Headquarters 4765 Calle Quetzal Camarillo CA 93012 805 388 5799 PH 805 484 5282 FX AMT Datasouth Corp Charlotte Operation 4216 Stuart Andrew Blvd Charlotte 28217 704 523 8500 704 525 6104 FX www am tdatasouth com AMT Datasouth International Unit B Pinnacle 15 Gowerton Rd Brackmills Northampton NN4 7BW England 44 1604 763394 PH 44 1604 760661 FX
23. OF 13H 11H 13H 2 There is no space code in the command User s Guide 27 System Level Commands Command Description Remarks 7 echo characters disable edge sensor HEX value lt 5 gt Set copy countforstoredlabel 7 jEnableedgesenssor lt 5 gt Back feed from top position Print stored label 5 Download graphics either PCX BMP PCX or HEX format lt STX gt j 8 System configuration Enterlabelformatingstate lt gt Set maximum label length lt STX gt m_ 5 Set measurement in inches 7 lt STX gt Oxxxx Set start of print positon 3 Clear memory fonts amp graphics lt 51 7 lt 57 gt 7 STX Vn Set Cutter or Peel and Present enable cutter configuration 4 enable peel and Present Printer version information lt STX gt Wn Graphics fonts labels and memory n G F or L status details RS 232 port only wa ss Release file from printer memory Note Models FM402DT FM402TT the memory dump command only needs a 6 digit hexadecimal
24. anges them Factory default 1 enable 1 STX Kl7n Set transfer type n 0 direct thermal 1 thermal transfer STX Kl8n Set baud rate 0 9600 1 2400 2 2400 3 19200 4 4800 5 38400 6 2400 7 9600 baud 5 Set standard control 1 Standard control code code Set alternative control 2 alternate control code code lt 5 gt lt Set symbol set for ASD 0 USASCII smooth font set 1 United Kingdom 2 Spanish 3 Swedish 4 French 5 German 6 Italian 7 Danish Norwegian Note lt STX gt KI7n command is ignored by model FM402DT User s Guide 26 Interaction Commands These commands only apply to the serial port They allow the host to request the status and configuration of the printer lt SOH gt lt XOFF gt lt XON gt T Send the number of Y 0000 lt CR gt labels to be printed no label left to be printed lt SOH gt F Send status byte Y n lt CR gt Same as lt SOH gt A except bit 1 to 8 corresponding to byte 1 to 8 of lt SOH gt A Notes lt SOH gt A Send a readable Y lt 8 bytes Y N gt lt CR gt status string byte 1 Y printer busy byte 2 Y paper out byte 3 Y ribbon out byte 4 N always byte 5 Y printing byte 6 Y printer paused byte 7 Y label presented byte 8 N always lt SOH gt B Toggle pause condition lt SOH gt E 1 Control codes for the printer commands X
25. ce set a new standard for the Desktop Label Printer in retail office Industrial and many other applications The printer is designed with the most efficient memory management technology True Speed and prints at a speed of 2 to 3 inches per second When bundled with its smart printer driver the user can easily print out bar codes texts and graphics from any editing application e g CodeSoft BarTender under Windows 95 98 2000 and NT popular bar codes and fonts are resident in the printer memory to handle versatile applications The solidly designed mechanism allows quick and easy media paper and ribbon loading The optional Peel and Present and Cutter provide the alternatives of fan fold label and continuous paper handling This printer is a compact highly integrated high performance and high resolution on site labeling system The User s Guide will help you understand basic operations of the printer such as set up installation configuration and maintenance Before reading the manual you should first identify your printer model To determine the model and serial number of your printer look at the label located on the bottom of the printer Figure 1 Fastmark 400 series User s Guide 7 UNPACKING and INSPECTION This printer is packed in a heavyweight carton and custom recyclable foam for environmental protection Inspect the shipping carton and contact the carrier directly to report any suspected damage Consider th
26. d 1 stop bit Handshaking XON XOFF as well as Flow control RTS CTS Note It not necessary to set a switch or send a command for the parallel and serial port selection The printer automatically detects the active port Print a SELF TEST to review serial settings User s Guide 11 Loading the Ribbon Thermal Transfer Media only 1 Lift the printer top cover and to the open position 2 Slide the two printhead latches toward the back of the printer to unlock the printhead module Top Cover in Open Position Printhead Latch Printhead Latch Figure 6 Printhead Latches User s Guide 12 Raise the printhead module to the vertical position Verify that the Supply Core and the Take up Core have two slots on the left side of the ribbon core when the ribbon is positioned to go into the printer These notches will be inserted into the notches on the Left Ribbon Holders Note The notches are the drive mechanism for the ribbon If the slots in the core are not present or if they are in the wrong position contact your ribbon supplier to obtain a correct ribbon Notch Figure 7 Ribbon Core Notch Location User s Guide 13 5 Unwrap the ribbon roll and place the supply roll into the supply holder of the printhead module Insert the left end of the ribbon supply onto the supply holder spindle first and then insert the right end Make sure that the Ribbon Core Slots match the notches on the Ribbon Drive
27. d the label sensor must be calibrated After this initial calibration further calibration is not needed unless the media length media changes or irregular feeding occurs See Label Sensor Calibration for instructions on how to calibrate the Label sensor User s Guide 17 Loading Media when Peel and Present Option is Installed 1 Follow the same procedures in Loading Media up to closing of the Printhead Module 2 Peel off 6 inches of labels from its backing 3 Thread the label backing over the platen roller over the Peel and Present Bar then back under the Peel and Present Bar towards the platen 4 Turn on the power to 1 position 5 With the Printhead module still open press FEED button The printer will advance the backing Once the label backing comes out of the front of the printer turn off the power to O position 6 Pull down the printhead module down and latch it closed 7 Close the top cover 8 Turn the power to 1 position 9 Press the Feed key to feed up to the first label in the printer Note The printer must be configured for Peel and Present Mode This setting may be made in the windows driver utility software label design software or using printer commands from the host A Label co y lt 477 E Backing Figure 12 Loading Media Peal Present User s Guide 18 Loading Media When Cutter is Equipped 1 Follow the same procedure as Loading Media
28. down the Feed Button while powering on the printer The printer will begin the Label Sensor Calibration test Continue to hold the Feed button until the Self Test begins After feeding 12 inches of blank media the printer will begin printing out the current configuration and font list The printer will print the following information on the installed media Firmware version ROM checksum RS 232 settings Thermal transfer Direct thermal settings Hardware configuration and Font types If the installed emulation is PPLB emulation the printer will enter character Hex Print Mode To exit the Hex mode press the Feed button again The following pages are examples of the printer s Self Test mode The samples that you print may be different Before requesting service if possible please have this page ready User s Guide 22 Self Test Pattern for PPLA ASD Smooth font 18 points 01234 ASD Smooth font 14 points 0123456789 ABC ASD Smooth font 12 points 0123456789 ABCabcXy ASD Smooth font 10 points 0123456789 ABCabcXyz ASD Smooth font 8 points 0123456789 ABCabcXyz ASD Smooth font points 0123456789 ABCabcXyz x ASD Smooth font 14 points 01 23456789 0123456789 This is internal font OCR A ABCabc THIS IS FONT B THIS 15 INTERNAL FONT 5 0123456783 THIS IS INTERNAL FONT 4 0123456183 THIS 15 INTERNAL FONT 0123456789 RBCXYZ This is internal font 2 8123456789 RBCabcXuz
29. e following when unpacking The container should stay right side up Lift the printer out of the box carefully Remove the accessory items Set the printer on a solid flat surface Inspect the shipping container and printer for any damage that may have occurred during shipping Verify that you have the following materials when unpacking mono Printer User s Guide Media spindle with retainer disk Power adapter AC to AC Driver diskette for Windows 95 98 NT 2000 Label Design Software Sample Media Sample Ribbon Thermal Transfer printers only Power Adapter Printer User s Guide Media Spindle 29 Diskette amp Software Figure 2 Included Materials User s Guide 8 INSTALLATION AND CONFIGURATION Power LED 2 Ready LED l Serial Port Power Jack AZ Parallel Port Feed button On Switch Figure 3 Switches Indicators and Connections Finding a Location for the Printer Before setting up the printer you should first consider the following Finda solid flat surface with adequate room for the printer Make sure there is enough room on the top side for the media and ribbon access The location should be near the host or terminal Consider the distance between host and printer for the communication cable serial or parallel cable The power adapter should be connected to a properly grounded and isolated electrical outlet Away from direct sun extreme te
30. ench 20 958 amp 0123456789 lt gt 40 5F AABCDEFGHIUKLMNOPARSTUVWXYZ 60 7F abcdefghijklmnopqrstuvwxyz e Danish 20 3F 1 4 5 amp 0123456789 2 40 5F GABCDEFGHIJKLMNOPQRSTUVWXYZ EGAU _ 60 7F abcdefghijklmnopqrstuvwxyzeg Italian 20 83F 1 5 amp 0123456789 40 5F SABCDEFGHIJKLMNOPGRSTUVWXYZ DE 60 7F abcdefghijklmnopqrstuvwxyz i User s Guide 71 Spanish 20 3F 1 1 0123456789 lt gt 3 40 55 iABCDEFGHIJKLMNOPORSTUVWXYZAAZO_ 60 7F abcdefghijklmnopqrstuvwxyz i Swedish 20 3F 1786947 0123456789 lt lt gt 40 5F ABCDEFGHIJKLMNOPQRSTUVWXYZ O AU 60 7 abcdefghijklmnopqrstuvwxyz Swiss 20 3F 1 58 amp 0123456789 lt gt 40 5F SABCDEFGHIJKLMNOPQRSTUVWXYZ g _ 60 7F abcdefghijklimnopqrstuvwxyz User s Guide 72 Internal Bar Codes The PPLB supports 26 one dimensional bar codes and 2 two dimensional bar codes Code 39 Code 93 C39 Code 128UCC shipping container A2 3 4567 890 123456788 3 Code 128 Codabar INN MIN 0123456789 ABCD EAN 8 EAN 8 2 add on 0123 4596 1234 5670 8 5 add on EAN 13 95891 INL 125456 789012 EAN 13 2 add on 67
31. er Printhead and Platen 1 Turn off the printer and open the top cover 2 Remove paper dust by blowing using compressed air or vacuuming 3 Clean the paper compartment with cotton which has been moistened with mild detergent Cleaning the paper sensor It is recommended that the Paper Sensor be cleaned regularly if exposed to a dusty environment This will prevent false paper OUT or paper IN conditions 1 Turn off the printer and open the top cover 2 Remove paper dust by blowing using compressed air or vacuuming 3 Clean the two Paper Sensor LED s with cotton stick which has been moistened with Isopropyl Alcohol Paper Compartment Paper Sensor Figure 19 Paper Compartment and Paper Sensor User s Guide 48 Appendix A Printer Specifications 402 irect thermal Direct thermal and thermal transfer ots 8 dots mm 12 dots mm width length Maximum print 2 inches 50 8 inches 76 2 mm 2 inches 50 8 mm sp per second per second per second Onboard RA 512 K bytes 2 M bytes Media type I Direct thermal Paper vinyl visible light and infrared scannable label tag stock butt cut or die cut with various adhesives II All above media plus thermal transfer paper or vinyl labels and tags butt cut or die cut with various adhesives eed M Maximum label 4 in 102mm outside diameter 1 in 25 4mm inside OD 1 45 in 37 mm ID 0 5 in 12 7mm Interface RS 232 serial and Centron
32. ey must be consistent between host and printer The printer s baud rate is printed on the following the self test page The factory default baud rate is 9600 Print using the following driver This must match the printer that is attached for the FM402DT FM402TT or FM403TT when using the label printer User s Guide 39 Paper FM402TT Properties 11 111 CHENE Custom J Postcard Label1 0 Label1 0 Label1 E T T amp Media with Gap _ Options About _ Restore Defauts Paper size Select the label size for your printer The selected label size may be a little longer than that of the physical label Orientation Set portrait or landscape according to the print direction User s Guide 40 Paper source Select one of the following items T T amp Media with Gap T T amp Media with Black Line T T amp Continuous Media D T amp Media with Gap D T amp Media with Black Line D T amp Continuous Media T T stands for thermal transfer ribbon mode and D T for direct thermal model without ribbon Media choice Set the heat value or darkness from this field The darkness value ranges from 0 to 15 Copies This function designates the number of printed copies of each page More Options To use the cutter and peeler function you need to select More Options and select one of the items w o Cutter and Peeler Paper More ptions 2 Cutter Enabled Peeler Enabled w o Cutter amp Peeler
33. ffset length qw Setlabelwidth w labelwidth Rxy 1 1 1 Setoignpont 1 1 j UN Disable Error Report US Enable Error Report Vvn dn just string Define variable vn variable index dn digit number just L R C and N for field justification thick line thickness S etup serial port baud 38 19 96 48 or 24 Set print direction 45 print from top ZB print from bottom ZT 25 Enable disable power on default is ZN disabled Download variables NENNEN User s Guide 34 d0 euro Enable disable 0 disable European dollar mark European dollar 1 enable mark position adjustment volatile memory Notes x and y represents horizontal and vertical co ordinate values hm and vm stand for horizontal and vertical multipliers rot is the rotation direction its value is from 0 to 3 nr is either N for normal printing or R for reverse printing string is bracket by double quote marks e g text Commands will cause the printer to save the parameters to non volatile memory ZS takes effect only if flash memory board is installed FUNDE User s Guide 35 PRINTER DRIVER The bundled printer driver is used for applications under Windows 95 98 2000 and Windows NT You may run any popular software application such as MS Word as long as they are for Windows and printing the contents to the printer through the designated driver Before starting installation you should
34. graphics It represents point size for font 9 and symbol set for Courier font X coordinate XXXX Depends on object types Note The model FM403TT does not include Courier fonts User s Guide 30 Object Table The following table is used for the Object Type t in the Editing Command Table Object Sting hhh_ height line Lwwwwhhhh wwww width Baaabbbcccddd aaa horizontal width bbb vertical height ccc thickness of top and bottom edges ddd thickness of left and right bars Baaaavvvvccccdddd horizontal width vvvv vertical height cccc thickness of top and bottom edges dddd thickness of left and right bars bar code bar code data Bar codes and human readable text will be Range A to Z or printed according to the selected bar code type to 2 or a to 27 Range 0 to 9 selected font 0 to 97 o o lt 5 gt command User s Guide 31 Font Downloading Commands Such commands are only used for soft fonts with PCL format Command SC c D assign the soft fonts ID number 100 999 SC s W download font descriptor length of font descriptor ESC set character code 1 255 ESC s W download character descriptor and image length of character descriptor and image Note No spaces are after the escape character User s Guide 32 Command Set for the PPLB
35. ics parallel ports auto polling for both ports Dimension W7 3 in x D10 9 in x H6 0 in W186 mm x D278 mm x H153mm 1 7 kg 3 74 Ibs 1 9 kg 4 1 Ibs Electrical FCC class B CC class A CE UL and CUL approved Input 19 VAC or 24 VDC min 2 5 A 50 60 Hz Operating 40 to 140 F 5 to 38 temperature Storage 40 to 140 40 to 60 temperature Humidity 15 to 85 RH Win 95 98 2000 and NT 05 90 180 and 2702 4 direction rotations User s Guide 49 Fonts Bar Codes and Graphics The specifications of fonts bar codes and graphics depend on the printer emulation The emulation is a printer programming language through which the host can communicate with your printer There are two printer programming languages PPLA and PPLB Only one emulation can be resident at a time Printer Programming Language A PPLA Specification FM402DT FM402TT FM403TT General fonts 7 alpha numeric fonts OCR A and OCR B ASD smooth fonts 6 8 10 12 14 and 18 points 4 6 8 10 12 14 and 18 points smooth fonts Danish Norwegian 94 Roman Legal Greek and Russian oft fonts ont expandability Bar code types Code 39 Code 93 Code 128 subset A B C Codabar Interleave 2 of 5 UPC A E 2 and 5 add on EAN 8 13 UCC EAN 128 Postnet Plessey HBIC Telepen and FIM MaxiCode and PDF417 2D symbologies Graphics PCX BMP IMG and HEX formats Printer Programming Language B PPLB FM402DT FM402TT FM403TT Gene
36. ikimnoparstuvwxyz pe 7 AAACCY aAODEEE Iii OBOOSOp pPUUUyY 9908 0123456789 gt ABCDEFGHI JKLMNO PQRSTUVWXYZ _ parstuvwxyz 1 21 4 j 0 ODEEEIIII 5252 4 5 Courier Font Set The Courier font set is for the models FM402DT and FM402TT only It includes Roman 8 PC PC A PC B EAMA 94 Legal Greek and Russian symbol sets Roman 8 20H 1 Z amp 30H 0123456789 lt gt 40H GABCDEFGHIJKLMNO PORSTUVWXY2Z _ abcdefghijklmno pgrstuvwxyz DUE cHEESfC 7 x AT OHA 1 AAADOTIOOOSSSUYY FFH Pp u 7589 a 8 gt ECMA 94 20H 1 Z S amp 30H 0123456789 lt gt 40H GABCDEFGHIJKLMNO SFH PORSTUVWXYZ N abcdefghijklmno a 08 7 0423 1036 e lt EH Z FOH ONOOOSS uutiuypy User s Guide 61 PC 20H 2FH 40H
37. interface specifications of I O ports for the printer These specifications include pin assignments protocols and detailed information about how to properly interface your printer with your host or terminal Serial Pin Configuration The RS 232 connector on the printer side is a female DB 9 4 No connection 5 6 fiedtopint 8 n 9 ju OS Note Pin 9 is reserved for Keyboard Device Unit KDU only do not connect this pin if you are using a general host like a PC Connection with host User s Guide 52 Host 255 Printer 9P Host 9S Printer 9P PC or compatible PC or compatible DTR20 1 DTR4 1 DSR6 6 DSR6 6 2 2 RX TX3 2 RX RX3 3 TX 2 3 TX CTS5 7 RTS CTS8 7 RTS RTS4 8 CTR RTS 7 7 8 CTS GND7 5 GND GND 5 5 GND Three Wire connection This method is the simplest method of connecting the printer to a host or terminal This method requires Software Protocol Handshaking Xon Xoff flow control Host 25S Printer 9P Host 9S Printer 9P PC or compatible PC or compatible TX2 2 RX TX3 2 RX RX3 3 TX RX2 3 TX 7 5 GND GND5 5 GND pin 4 pin4 pin 5 6 6 pin7 4 pin 20 pin8 Serial port Set up Parameter
38. len en 7 Figure 2 Included Materials diese nahn RR ED beet 8 Figure 3 Switches Indicators and Connections 9 Figure 4 Power Connection a Hasen d abite eie PR e e edd 10 Figures Host eee eh TP n HR Drs 11 Fig re 6 Printhead Latches sic aa aan Roa o Ee ie D na He ep ee Ree eee ss 12 Figure 7 Ribbon Core Notch Location a enne 13 8 Ribbon Loading ur Pase RR ea P TR Oen i een 14 Figure 9 Open Printhead 15 Figure 10 Media Spindle and Retainer Disk 16 Figure 11 Eoadimg Media c RA RR ANE ee Ht ee Q uhu ees 16 Figure 12 Loading Media Peal and Present 18 Figure 13 Loading Media 19 Figure 14 Switches and Indicators 20 Figure 15 Self Test Sample PPLA Emulation nennen 23 Figure 16 Self Test Sample PPLB Emulation eene enne 24 Fis re 1y Printhe d Location 22 ee 46 Figure 19 Platen asnan eta e uy ek lan 47 Figure 19 Paper Compartment and Paper Sensor 48 User s Guide 5 this page intentionally left blank User s Guide 6 PRODUCT DESCRIPTION This label printer is a high performance low cost direct thermal thermal transfer labeling system Its user friendly design and affordable pri
39. mperatures humidity dust and debris User s Guide 9 Connecting the Power Cord 1 Make sure that the source voltage matches that on the input voltage on the power adapter Caution Incorrect voltage could cause damage to the printer and or the power adapter 2 Make sure that the power switch is set to the Off position 3 Connect the power supply plug to the power jack on the printer Note When plugging into the power jack make sure that you avoid the 36 pin parallel connector 4 Connect the other end of the power adapter to your AC source Figure 4 Power Connection User s Guide 10 Connecting the Printer to Your Host 1 You can connect the printer with any standard Centronics Parallel cable to the parallel port of the host computer 2 Alternatively you can connect the printer with a serial cable to the RS 232C port of your computer or terminal For PC compatibles the RS 232C port is COMI COM2 or 3 N Figure 5 Printer to Host 3 Ifyou use the serial port with your own cable refer to the Appendix A and check the pin connection Be sure that the speed baud rate and protocol are consistent between printer and host Caution Pin 9 on the serial port is directly connected to 5volts DC It is suggested that this pin is not connected in your cable unless required The factory default parameters of serial port are Data format 1 start bit 8 data bits an
40. nds after that When both LED s turn on again the printer is reset to the factory default condition Note All settings are stored in non volatile memory and will not be erased even by turning the printer off After a reset send to the printer the appropriate commands to re configure the printer s software to the appropriate installed options and run the Label Sensor Calibration test Entering into HEX Print mode Hex Print mode is a valuable tool for solving programming print issues It can be used to determine if the printer is receiving the correct information and if the printer is receiving any extra control codes Note Hex mode is only available when PPLB emulation is installed Make sure that media is installed Power the printer on while pressing the button on the front panel The printer will begin the Label Sensor Calibration test Continue to hold the Feed key until the Self Test begins After feeding 12 inches of blank media the printer will begin printing out the current configuration and font list The printer will then enter into Hex Print mode To exit the Hex mode press the Feed button again User s Guide 25 COMMAND QUICK REFERENCE This section lists all software commands of the printer Command Set for the PPLA System Setting Commands These commands will cause related parameters to be saved in the non volatile memory These parameters will be stored unless other commands or a front panel reset ch
41. ral fonts 5 fonts with different point sizes Symbol sets 8 bits Code page 437 850 852 860 863 and 865 Code pages 7 bits USA British German French Danish Italian Spanish Swedish and Swiss oft fonts Downloadable soft fonts Font 1x1 to 24x24 Bar code types Code 39 checksum Code 93 Code 128 subset A B C Codabar Interleave 2 of 5 checksum Matrix 25 UPC 2 and 5 add on EAN 8 13 Code 128UCC UCC EAN Postnet German Postcode MaxiCode and PDF417 2D symbologies PCX and binary raster User s Guide 50 Optional Accessories Serial RS 232 cable External media suppler for media roll with max 8 inch OD Peel and Present Cutter Flash memory Font board Extension RAM 0 5M for models FM402DT FM402TT and FM403TT and for the FM403TT model 9 Notes t Since this printer uses band buffers technology the maximum print length depends on the printout contents Text and bar code printing typically allow long label lengths up to 30 inches or more Extensive use of graphics may reduce the maximum label length to approximately 10 inches The Peel and Present Cutter expansion RAM and flash memory options are all installed at factory As the extension RAM font board and flash modules use the same connector only one may be installed at a time User s Guide 51 Appendix B INTERFACE SPECIFICATIONS Introduction This appendix presents the
42. reen printer power Blinking error has occurred adapter Connected to host RS 232 COM port terminal or KDU Parallel port Connected to host Centronics Top cover Protects the printer Lift and reach the media ribbon compartment media and ribbon User s Guide 20 Label Sensor Calibration Procedure The Label Sensor Calibration procedure allows the printer to calibrate the Label Sensor to the media type and length being used The Label Sensor in this procedure looks at the back of the media sensing for Black Bar Media Gap Media Or Continuous Feed Media 1 Power the printer on while pressing the Feed button on the front panel 2 When the feed motor begins moving release the FEED button 3 The printer will feed approximately 12 inches of blank media 4 Once the printer has stopped feeding the user can open the printhead module and manually reverse feed the media back to the first label 5 Press the Feed button again to align the media to the top of the next label Notes These steps are very important and must always be carried out after the first installation and each time the media type color size backing etc is changed Failure to run the Label Sensor Calibration test may result in the label registration errors and label empty detection being incorrect User s Guide 21 Printer s Internal Self Test Procedure and Configuration Report 7 8 Make sure that media is installed Press and hold
43. rify that ribbon is not folded or wrinkled Ribbon not rotating Verify that the ribbon cores Supply and Take up have properly notches on the proper side Left Verify that the notches in the ribbon core are in the correct locations Verify ribbon is tight between the two ribbon cores Verify that the ribbon is not folding Dust on or dirty on Clean Platen Roller platen User s Guide 44 Print Quality Problem ons 0 Too light in Thermal Verify printer is set for Thermal Transfer stock Verify that the Media is certified to work with the ribbon Note Direct Thermal media can be used with a ribbon however inadequate heat transfer may result in light print It is not recommended to use Direct Thermal media with a Thermal Transfer ribbons Clean the printhead Recovery To continue your print jobs after any abnormal conditions have been recovered simply press the Feed button or restart the printer Make sure that the LED s are not blinking and you may need to re send the print job User s Guide 45 Preventive Maintenance Before performing any Preventive Maintenance be sure to turn off the printer s power and unplug the power cable Cleaning the Thermal Printhead TPH It is recommended at a minimum that the Printhead should be cleaned Each time a Ribbon is changed Each time a new roll of media is installed 1 Turn off the printer open the top cover and if installed remove the ribbon
44. s Baud rate 2400 4800 9600 19200 and 38400 Baud rate set up parameters are programmable by software commands only Data bits 8 data bits 1 start bit and 1 stop bit Parity bit None Handshaking XON XOFF software flow control and CTS RTS hardware flow control Before trying to print with applications verify that the Windows Printer Driver and the serial port communications parameters are checked You should also set the flow control to Xon Xoff or Hardware User s Guide 53 Parallel Centronics Pin Configuration The parallel port is a standard 36 pin Centronics Pin Direction Definition Direction Definition 1 n STROBE 13 SELECT 2 n 1415 3 n 2 16 Ground 4 n X 17 Ground 5 n 4 18 6 n 5 19t030 Ground 32 04 9 n 8 33036 10 ot 12 ot Auto Polling Both the serial and parallel ports are active at the same time on this printer Data can be received on either one however no provision is made for port contention If data is transmitted to both ports simultaneously it will cause the data in the received buffer to be corrupted User s Guide 54 Appendix C ASCII TABLE DEL ESC RS US NUL SOH XON STX ACK BEL BS LF
45. w o Cutter amp Peeler Cutter Enabled Peeler Enabled User s Guide 41 Device Options FM402TT Properties Print speed for the FM402TT can be set at 1 to 3 IPS Print speed for the FM402DT and FM403TT can be set for 1 to 2 IPS User s Guide 42 TROUBLESHOOTING AND MAINTENANCE Troubleshooting Generally when malfunction or an abnormal condition occurs the POWER LED will keep blinking Printing and communication between the host and printer will stop Power and Ready LEDs blink together at the same time Possible Problems Solutions Missing gap Check the media path If using continuous media with Check the paper sensor Windows then in the Paper Tab section continuous should be selected Media out Install a Media roll Media not installed __ Install a mediaroll Media Clear the Verify that the media is routed Printhead module is Close and latch the oed Power and Ready LEDs alternate blinking i Possible Problems Ribbon has run out Supply the ribbon roll Does not apply to direct thermal If you use direct thermal and run under Windows the Ribbon should not be selected Ribbonjam Clear the jam not for direct thermal Ribbon sensor error Replace the ribbon sensor not for direct thermal Note FM402DT does not use a ribbon and should not display this error Only the Power LED blinks Possible Problems Solutions
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