Ameriphone JB-20 Telephone User Manual
Contents
1. 6 7 8 Modular Cords 2 Packing checklist 2 Redialing 24 404444 ea 6 Ringer volume 22sss seed 6 Wall MOUNTING en 4 Toubleshooting 10 Warranty ies vs een 12 aMeCRIPHONC Helping people communicate easier 12082 Western Avenue Garden Grove CA 92841 2913 800 874 3005 Voice 800 772 2889 TTY 714 897 4703 Fax E mail ameriphone ameriphone com www ameriphone com AMERIPHONE is a registered trademark of AMERIPHONE INC Precision engineered in the U S A2. ANERIPHONE DIALOGUE JB 20 The Big Button Phone er O perating Instructions English AMERIPHONE Inc 12082 Western Avenue Garden Grove California 92841 714 897 1111 or 800 772 2889 TTY TDD 714 897 0808 or 800 874 3005 VOICE 714 897 4703 Fax email ameriphone ameriphone com web www ameriphone com M10600 AMERIPHONE Inc JB 20 uk 5270 3391 A 11 00 Important Safety Instructions W hen using your telephone equipment always follow basic safety precautions to reduce the risk of fire electric shock and injury to persons including the following 1 Read and understand all instructions O bserve all warnings and other markings on the product 2 During thunderstorms avoid using telephones except cordless models There may be a slight chance of electric shock from lightning 3 Do not use a telephone near a gas leak If you sus pect a gas leak report it immediately but use a tele phone away from the area where gas is leaking 4 Do not use this product near water or when you are wet For example do not use it in a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquids unplug any phone line or power cord immediately Do not plug the product back in until it has dried thoroughly 5 Install this productin a protected location where no one can trip over any phone
3. defeat the purpose of these plugs If they do not fit in your outlet the outlet should be replaced by an electrician ADDITIONAL SAFETY NOTES FOR CANADIAN USERS NOTICE The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommunications net work protective operational and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction Before installing the equipment users should ensure that it is permissible to be connected to the facilities of the local elecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designat ed by the supplier Any repairs or alteration made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electri cal ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such conn
4. line or power cord Protect cords from damage or abrasion 6 If this product does not operate normally review the Troubleshooting section If you cannot resolve the problem or if the product is damaged refer to the Ameriphone Warranty Do not open this product except as may be directed in this owner s manual O pening this product or reassembling it incorrectly may expose you to hazardous voltages or other risks O pening this product automatically voids the warranty 7 If this product uses batteries as power back up during power outages replace batteries only as described in this owner s manual Do not burn or puncture used batteries they contain caustic chemicals 8 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the fol lowing conditions A When the power supply cord or plug is damaged or frayed If liquid has been spilled on the product If the product has been exposed to rain or water D If the product does not operate normally by follow ing the operating instructions Adjust only those controls that are covered by the operating instruc tions because improper adjustment of other con trols may result in further damage E If the product has been dropped or appears damaged F If the product exhibits a distinct change in perfor mance ow 9 If this product has a polarized plug with one wide prong it may not fit in non polarized outlets Do not
5. one of the number buttons 0 1 2 3 etc Note and keys are not available for this function 5 Hang up the handset 6 The number is now stored into the number button you selected 7 To change a stored number or to program another memory button repeat this process from step 1 Memory Dialing 1 Lift the handset 2 Press MEMORY and one of the number buttons MEMORY p Fig 18 Memory button The number you have stored for that button will be automatically dialed CHAPTER 5 CONTINUED Direct Audio Output The AUDIO OUTPUT socket allows you to connect the DIALOGUE JB 20 to a hearing aid cochlear implant or other assistive listening devices Figure 19 Audio O utput Socket and Cochlear Cord Hook up To use this port plug in a compatible auxiliary cable and connect it to your assistive listening device Speak into the handset when you use the Audio O utput connection Cochlear Implant Adapter Cord A cochlear adapter cord is available from Ameriphone that can be used to plug the DIALOGUE J B 20 directly into a speech processor WARNING During thunderstorms avoid using telephones as electric shock from lightning can occur Before plugging any cord into your speech processor you must consult your implant manufacturer Connecting the speech processor Plug the mono end of the plug into the speech processor Plug the stereo end of the plug i
6. B 20 we may use new or reconditioned replacement parts If we elect to replace your DIALOGUE JB 20 we may replace it with a new or reconditioned product of the same or simi lar design Repair or replacement will be warranted for either 90 days or the remain ing time on the original warranty period whichever is longer Implied warranties including those of fit ness for a particular purpose and mer chantability an unwritten warranty that the productis fitfor ordinary use are limited to one year from date of purchase We will not pay for loss of time inconvenience loss of use of your DIALOGUE JB 20 or property damage caused by your DIALOGUE JB 20 or its failure to work or any other incidental or consequential damages Some states do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages so the above exclusions or limitations may not apply to you To get warranty service for your DIALOGUE J B 20 you must provide proof of the pur chase date Within 30 days of the date of purchase return your DIALOGUE JB 20 to the place where you purchased it for immediate replacement After 30 days call Ameriphone at 800 874 3005 VOICE or 800 772 2889 TTY for the authorized ser vice center near you You must prepay all shipping costs We suggest you save the original package materials in the event you need to ship the DIALOGUE JB 20 W hen shipping for warranty repair
7. Please make sure your DIALOGUE J B 20 package includes the items as shown below Handset Phone Base Plate Ej Phone Cords DIALOGUEJB 20 OPERATING INSTRUCTIONS Coiled Handset Operating Cord Instructions Fig 1 Package Components CHAPTER 3 FEATURES IDENTIFICATION Ringer control switch volume Audio Output jack Tone Pulse switch Emergency buttons Braille characters Raised letters for easy identification REDIAL button MEMORY button HANDSET VOL control volume FLASH button PROG button program RINGER TONE button selector Fig 2 Features on DIALOGUE JB 20 CHAPTER 4 INSTALLATION Desk Mounting Wall Mounting 1 Pull the handset hook out and reverse its position so that the hook points up 1 Plug in the long phone cord 2 Plug the handset cord into the telephone Fig 4 Reversing the hook 2 Install the Base Plate by sliding the small tabs into the upper slots Push on the bottom of the Base Fig 3 Connections and installation Plate until it snaps into place 3 Lift the handset and listen for a dial tone 4 Your DIALOGUEJB 20 is ready to use Fig 5 Phone base installation for wall mounting CHAPTER 4 CONTINUED 3 Plug in the short phone cord 4 Align the posts on the wall mount with the holes in ba
8. cally hang up You can continue your call on the other phone Last Number Redial Lift the handset and press the REDIAL button to dial the last number you dialed REDIAL e Fig 11 Redial button Programming the Emergency Buttons The Emergency Buttons can be programmed to dial numbers with one touch You may wish to use these buttons for police fire or medical response CHAPTER 5 CONTINUED 1 Lift the handset and press the 4 Press one of the Emergency PROG button buttons PROG amer rHone DIALOGUE JB 20 p Fig 12 Prog button Ce JG IE 8 Fig 15 Emergency button 2 Enter the phone number as you 5 Hang up the handset would normally dial it 6 The number is now stored into the Emergency button you selected 7 To change a stored number or to program another memory button repeat this process from step 1 Fig 13 Telephone keypad 3 Press PROG button again DialingW ith An Emergency Button PROG 1 Lift the handset U 2 Press one of the Emergency buttons Fig 14 Prog button The number you have stored for that button will be automati cally dialed CHAPTER 5 CONTINUED Programming Frequently Dialed Numbers 1 Lift the handset and press the PROG button PROG Fig 16 Prog button 2 Enter the phone number as you would normally dial it Fig 17 Telephone keypad 3 Press the PROG button again 4 Press MEMORY then
9. ck of the DIALOGUEJB 20 Slide the phone down on the posts to secure it Fig 6 Wall mounting installation 5 Liftthe handset and listen for a dial tone 6 Your DIALOGUEJB 20 is ready to use CHAPTER 5 OPERATING YOUR DIALOGUE B 20 Dialing Pick up the handset and dial like any other telephone If you read Braille you can use the small bump on the 5 button to help identify correct buttons You can also use the Braille characters on the buttons to find the letters on each button For example the 2 button has Braille characters for A B and C Adjusting the Ringer Tone 1 Adjust the Ringer Tone selector to suit your hearing RINGER TONE Lo Hi Fig 7 Adjusting ringer tone Adjusting Handset Volume 1 Pick up the handset 2 Adjust the HANDSET VOLUME slider to suit your hearing CHAPTER 5 CONTINUED AE HANDSET ut I l VOL Fig 8 Adjusting the call volume Ringer Volume Adjust the RINGER volume control to suit your hearing INGER Off Lo Hi Fig 9 Ringer volume Hold 1 To put the phone on hold press the HOLD button and put the handset in its cradle The red light in the Ring Flasher shows HOLD is on HOLD Uns Fig 10 Hold Button and indicator 2 To return to your call pick up the handset Note When the DIALOGUEJB 20 is on HOLD if you pick up another phone that is on the same line the DIALOGUEJB 20 will automati
10. dialind nenn a 8 Direct Audio OUPUI sure 9 CHAPTER 6 TROUBLESHOOTING ee ee ee ee ee ee ee ee se see nennen nennen 10 CHAPTER 7 FCC INFORMATION 4444444444 4444400 ee ee ees ee ee ee ee ee ee ee 11 CHAPTER 8 WARRANTY ee ee ee ee se see ee se ee ee ee ee ee ee ee ee ee ee nennen 12 CHAPTER 9 SPECIFICATIONS ese se ee see se ee ee ee ee ee ee ee ee ees ee ee ee ee ee ee ee 13 INDEX iia 24 ee Catia ie Austins 14 CHAPTER 1 INTRODUCTION Thank you for selecting the amplified telephone DIALOGUEJB 20 from Ameriphone These Operating Instructions and the associated Quick O perating Guide provide you with the information you need to use your DIALOGUEJB 20 effectively and safely Read this manual thoroughly before using your telephone Keep the manual near the telephone for easy reference Warranty Service Your telephone is designed to provide years of quality service Should the phone malfunction and the Trouble shooting Chart on page 9 does not resolve the problem follow the W arranty procedure on page 10 Sales Receipt Be sure to save your sales receiptas proof of purchase date should you need warranty service Help from Ameriphone For help with using your DIALOGUE JB 20 call our Customer Relations department at 800 894 3005 Please make sure your DIALOGUE JB 20 package includes the items shown in Figure 1 CHAPTER 2 PACKAGE CHECKLIST
11. ec tions themselves but should contact the appropriate electric inspection authority or electrician as soon as possible NOTICE The LOAD NUMBER LN assigned to each erminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the sum of the load numbers of all devices does not exceed 100 SAVE THESE INSTRUCTIONS SS eee CHAPTER 1 INTRODUCTION coco occ ccccnnconcnnnoncnnnnnnccnnnnnnonnnnonanccnnnnnnenos 2 CHAPTER 2 PACKAGE CHECKLIST ees ee ee ees ss ee ee ee ee ee ee se ee ese ee ee ee ee 2 CHAPTER 3 FEATURES IDENTIFICATION ee ee ees ee ee ese se ee ee ee ee ee 3 CHAPTER 4 INSTALLATION ee ee ees ee see se ee ee ee ee ee ee ee ee ee ee ae ee ee aa ee ee 4 Desk mounting te ss Moker GE Ket Mai au ee ee Machetes 4 Wallmountiing se N De laa 4 CHAPTER 5 OPERATING YOUR DIALOGUE JB 20 ees sesse ee se ee ee ee ee ee 5 Diallig zer EE OR EE eo 5 Adjusting the ringer Tone 5 Adjusting handset volume SEKER Ee ONSEKER ee GE nk ee 5 Ringer VOlUMe arena reden 6 gee EE EL OE ORE EE EE 6 Last number r dial SEG EDE ia 6 Programming the Emergency buttons ii sesse se ee ee ee ee 6 Dialing with an Emergency button ese se ee ee RR ee 7 Programming frequently dialed numbers 8 Memory
12. include your name address phone number proof of date of purchase and a description of the problem After repairing the product we or the service center will ship it back to you at no cost within the United States and Canada CANADIAN RESIDENTS call Ameriphone at 800 874 3005 800 772 2889 TTY for instructions This warranty does not cover defects result ing from accidents damage while in transit to our service location alterations unau thorized repair failure to follow instruc tions misuse use outside the United States or Canada fire flood and acts of God Nor do we warrant the product to be com patible with any particular telephone equip ment party line key telephone systems or more sophisticated switching systems If your DIALOGUE J B 20 is not covered by this warranty call us at 800 874 3005 or 800 772 2889 TTY for advice as to whether we will repair your DIALOGUE JB 20 and other repair information The repair shall be warranted for 90 days CHAPTER 9 SPECIFICATIONS DECIBEL GAIN Maximum gain 18dB PHYSICAL DIMENSIONS Size 9 5 x 7 x 3 25 Weight 2 52 lbs Audio output jack 9 Base plate removal 4 Desk mounting 4 Dial modes Pose anne 3 NOMS see 3 Handset Volume control 5 Hold ae een 6 Light indicator 6 Installation a Ee duct sth veut 4 Memory dialing 8 Programming
13. nto the Audio O utput socket on the phone Speak into the handset when using the Cochlear Implant Adapter Cord Figure 20 Connecting the Speech Processor CHAPTER 6 TROUBLESHOOTING If any problem should arise during operation of your DIALOGUE J B 20 go through the suggestions listed below Should the difficulty persist contact Ameriphone or your authorized dealer for assistance SYMPTOM No dial tone No number dialed when memory button pressed Call cannot be dialed or is dialed slowly No audible ring Phone locks up no functions operate CAUSE AND CORRECTIVE ACTION Check all phone cord con nections No number stored in that memory button See Programming Frequently Dialed Numbers See Installation section to reset the dial mode switch Make sure the ringer is not set to Off position Check all the connections Make sure the cords are plugged in correctly CHAPTER 7 FCC INFORMATION The DIALOGUE JB 20 has been registered with the Federal Communications Commission FCC and complies with the standards in Part 68 of the FCC Rules FCC compliant telephone cords and modular plugs are provided with this tele phone Your telephone company is required by the FCC to allow you to con nect FCC registered telephone equip ment to their telephone lines The FCC requires that upon request of your local telephone company you pro vide the FCC registra
14. tion number and Ringer Equivalence Number REN of your telephone equipment both noted on the underside of the DIALOGUE J B 20 Your DIALOGUE J B 20 has been test ed and found to meet the standards for a Class B digital device as specified in Part 15 of the FCC Rules These specifi cations are designed to provide against interference to radio and television recep tion in a residential installation There is no guarantee that interference will not occur in a particular installation If your Ameriphone product causes interference to radio or television reception when in use you might correct that interference with any one or all of these measures 1 Where it can be done safely reorient the receiving television or radio antenna 2 To the extent possible relocate the television radio or other receiver with respect to the telephone equipment CHAPTER 8 WARRANTY This warranty applies only to Ameriphone products that are purchased and used in the United States or Canada Ameriphone warrants the DIALOGUE J B 20 telephone against any defect in materials or workmanship for the period of one year from the date of purchase If your Ameriphone product is defective and returned within 30 days of the date of pur chase your DIALOGUE J B 20 dealer will replace it at no charge If returned after 30 days but within one year from the date of purchase we will repair or replace it at no charge In the repair of your DIALOGUE J
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