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Adder Technology 5000 Network Router User Manual

1. w k Bil cavoar 5000 Upgrade CATxIP 5000 Upgrade Choose which sections to upgrade M Main current version 1 00 new version 1 01 IM PS2 CAM on port 6 current version 1 00 new version 1 23 l USB CAM on port 8 current version 2 00 new version 2 00 Perform upgrade Click here to reboot the unit into normal operation 9 Select which portion of the AdderView CATx IP that you wish to upgrade e Tick the Main option to upgrade the AdderView CATxIP 5000 unit itself e Tick one or more of the CAM options to include them in the upgrade process 10 When ready click the Perform upgrade button The upgrade will take place and its progress will be shown on screen 11 When the upgrade is complete click the link Click here to reboot the unit into normal operation Recovering from a failed upgrade If a problem is encountered while upgrading the AdderView CATxIP 5000 it is still possible to restart the unit and attempt a new upgrade process To invoke backup recovery mode 1 Remove power press and hold the reset button insert a thin implement such as a straightened paper clip into the small hole next to the IP connector and then re apply power Then release the reset button 2 Access the AdderView CATxIP 5000 using a web browser on an IP connected system When the upgrade page is displayed follow the normal instructions except after step 10 remove and replace the power on the unit ADDER
2. OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Operation Accessing the AdderView CATxIP 5000 The AdderView CATxIP 5000 provides two ways to gain access e Local user access or e Global user access via IP network link cj He 7 8 USER ADDERVIEW CaTa LLL Levan ir COMPUTER SYSTEM The front panel indicators LOC REM VNC 100 LNK PWR Indicators e LOC Keyboard or mouse data are being received from the local console e REM Keyboard or mouse data are being received from a remote global viewer e VNC Indicates that a global user is connected and active e 100 Indicates the Ethernet network speed 10 100Mbs e LNK Indicates that a network link is present e PWR Indicates that power is present ADDER 0 0 5 7 V y CO conncunaion INSTALLATION FURTHER INFORMATION 31 Local user access To gain access as a local user 1 From the local keyboard press any key to display the login prompt CATxIF 5000 Login A SCS Enter your Login name here Username Password If the above login prompt is not displayed you are either already logged in to the AdderView CATxIP 5000 unit or the security features have not been enabled In such cases see To view this menu at any time below 2 Enter your username and password Providing you have the correct permissions the screen will display the Select Host menu showing you a list of com
3. 0 23 7 0 y CO conncunaion INSTALLATION FURTHER INFORMATION 40 Mouse pointers Both viewers provide a double mouse cursor to help overcome any delays caused by slow connections When you move your mouse you will see two mouse cursors a local one that responds immediately to your movements and a second slower moving cursor that represents the current mouse position at the host For the browser viewer the local cursor is a typical arrow Local cursor Remote host cursor For the VNC viewer the local cursor is a dot Internet Local dot cursor Explorer Remote host cursor Additionally for fast network connections the VNC viewer also provides a single mouse mode See Controls Single Mouse for 7 details Internet Explorer Single local cursor Host selection The Hosts button on the menu bar provides the quickest and most efficient way to switch between host computers This is because the button is close at hand but also because the screen calibration details for each host are reused when this method of switching is used The alternative is to use hotkey combinations or the AdderView CATxIP 5000 on screen menu To select a host 1 Click the Hosts button to display a list of computers 2 Click the required computer name to view and control it You can use the List Order option to determine whether the hosts are listed by their entry number or alphabetically See Appendix 2
4. 83 Addressing computers in a cascade Computer systems connected within a cascade arrangement are addressed using up to four digits two for each cascade level The pairs of digits specify which of the COMPUTER CONNECTIONS ports on each of the AdderView CATx 1000 units must be enabled to reach a specific computer In the diagram given here a portion of the previous cascade diagram indicates how the routes to two particular computers are formed and addressed Each cascade level requires two digits hence the computer marked in red requires a longer address 1203 as it is situated at cascade level 2 compared to the blue computer at the top level with Its two digit port number The first time that you make a connection between an AdderView CATxIP 5000 and an AdderView CATx 1000 the master unit will detect this and ask via the on screen menu if you want to automatically add computers If you choose Yes then the ports on the cascade will be automatically added to the on screen menu Using cascaded computers In use cascaded computers can be accessed using exactly the same methods as for those connected directly to the AdderView CATxIP 5000 However by far the easiest way is to use the on screen menu This is because it displays the computer names and does not require any knowledge of port addresses See either Selecting a computer for local user access or Host selection for global user access for more details 12
5. j e og Connection status Status Shared Fi more menus F3 Find _ Search for a particular computer name Hotkeys Note cn and at are the standard hotkeys and can be altered to avoid clashes with other devices or software If you change the hotkeys remember to use the new ones in place of cJ and at when following the instructions in this guide Security Note If the security option has been enabled you will be asked for a valid Username user name and password before the Password main menu can be displayed IMPORTANT When supplied AdderView CATxIP 5000 units have their security features disabled which means that any attached users have access to all connected computers and all AdderView CATxIP 5000 settings You are strongly recommended to enable the Security feature and set an access password for the ADMIN account CATxIF 5000 Login Power Control Restore Standard Mouse Restore Intellimouse Show All Users Main Menu Functions ESC Quit F4 Logout 2 Press to display the main menu 3 Use the 4 and tJ keys to highlight an option then press cl to select CATxIF 5000 Main Menu User Preferences Global Preferenc Conf igurat ion Menu layout The various menu options are arranged as shown here gt For a description of each option within the Configuration menus see Appendix 1 for more details User Preferences Global Preferences Setup O
6. Mask octet 255 254 252 248 240 224 192 128 0 Binary 11111111 11111110 11111100 11111000 11110000 11100000 11000000 10000000 00000000 Number of addresses encompassed 1 address 2 addresses 4 addresses 8 addresses 16 addresses 32 addresses 64 addresses 128 addresses 256 addresses If the access control range that you need to define is not possible using one address and one mask then you could break it down into two or more entries Each of these entries could then use smaller ranges of differing sizes that when combined with the other entries cover the range that you require For instance to accurately encompass the range in the earlier example 192 168 142 67 to 192 168 142 93 You would need to define the following six address and mask combinations in the IP access control section Network address entry 192 168 142 67 192 168 142 68 192 168 142 72 192 168 142 80 192 168 142 88 192 168 142 93 Mask entry 255 255 255 255 255 255 255 252 255 255 255 248 255 255 255 248 255 255 255 252 255 255 255 255 defines 1 address 67 defines 4 addresses 68 to 71 defines 8 addresses 72 to 79 defines 8 addresses 80 to 87 defines 4 addresses 88 to 92 defines 1 address 93 ADDER OPERATION conncemanon INSTALLATION z y2 me ae zo Z INDEX 80 Ports If you accept the analogy of IP addresses being rather like telephone numbers th
7. Placing AdderView CATxIP 5000 behind a router or firewall A possible point of contention between the AdderView CATxIP 5000 and a firewall can occasionally arise over the use of IP ports Every port through the firewall represents a potential point of attack from outside and so it is advisable to minimise the number of open ports The AdderView CATxIP 5000 usually uses two separate port numbers however these are easily changeable and can even be combined into a single port IMPORTANT The correct configuration of routers and firewalls requires advanced networking skills and intimate knowledge of the particular network Adder Technology cannot provide specific advice on how to configure your network devices and strongly recommend that such tasks are carried out by a qualified professional Port settings As standard the AdderView CATxIP 5000 uses two ports to support its two types of viewer e Port 80 for users making contact with a web browser and e Port 5900 for those using the VNC viewer When these port numbers are used VNC viewers and web browsers will locate the AdderView CATxIP 5000 correctly using only its network address The firewall router must be informed to transfer any traffic requesting these port numbers through to the AdderView CATxIP 5000 When a web server is also on the local network Port 80 is the standard port used by web HTTP servers If the AdderView CATxIP 5000 is situated within a local network that also inc
8. u CATxIP 5000 Main Menu User Preferences Global Preference Setup Opt ions Conf igurat ion If the Login is shown enter your admin Username and Password or press z1 twice if none have yet been defined From the Select Host screen press FJ to display the Main Menu See Main Menu for more details Within the Main Menu use the and t keys to highlight an option then press ki to select The Configuration option provides access to separate Unit Network and Serial Configuration screens that are similar in function to the first three setup screens shown on the right CATxIP 5000 Unit Conf ig Harduare Firmware Keybd Layout 4 UK h AUIPSOOO 32M 32ZM 1 06 13 fdnin Passud M Unit Name Time 4 0G 4 595 4 52 Date 4G1 gt d Janb 42000 Encryption 4 Screen 1 of 5 Prefer Off gt Next CATxIP 5000 Network Conf ig MAC Address 66 CB 23 00 00 22 Use DHCP 4 IP Address Net Mask Gateway UNC Port F HTTP Port E Screen Z of 5 ANo H 192 168 11 22 255 Gas 299 0 200 ic Next CATxIP 5000 Serial Conf ig Options Port 4 Power ee Options Baud 49600 gt Screen 3 of 5 Next CATxIP 5000 Secure Keys Random data is required to generate encryption keys for secure UNC access Please move the mouse or press keys until the bar becomes full jsen3 9 Screen 4 of 5 Admin password Enter a password of at
9. AdderView CATxIP 5000 ADDER User Guide aa 385 Sp Poon i CONTENTS Contents ADDER Introduction Configuration z Welcome siossisnnos aeoaea A A EE 4 Overall initial configura tio sssusa usitie iie 17 g Creating larger installations sxiiicsissadiavaseinteinaaniasameaaaidicnasnidaiensues 5 Initial CORTICAL sasae aa 18 J Cascade installations Ss cscs cscs copa aecpeccnaeamesdouadennenaeataaads 5 Malm MENU aa 19 2 Enterprise Install ag Onis eresian aeaa 5 General security and configuration Steps ceeeeeeeee 20 7 AdderView CATxIP 5000 features front and rear 000 6 Registering users and host computers sssssseesssrsssersrrnesrrenne 20 Z What sin the DOX sri etanoa a i 7 What to do if the ADMIN password has been forgotten 21 E What you may additionally need cccssscccsssseeeesssseeeeessnaneees 7 Clearing IP access CONTIOL ccccssssececsssteeesesseeeeeessseeeeeessaeeeeess 22 o Full configuration by global user iiscisssusssscsasassastecisanasesyacissnzacs 23 3 Installation Erneryption Settings cscs este ccn cachecsa cher viatedscsebtadabaspalesaenanctoeds 24 S MOUNN Serce a nee ver icrinrs aire 8 Networking iSSUCS c cccccceesceeeeceeeeceeeceeeeeeaeeceeeeneeeeseesseeseaeees 25 CONNECTIONS ekaan n a 9 Power switching configuration wccixssicnisarixtteendemsateaceaetcnteas 29 z local USE nnen a E 10 Upgrading AdderView CATXIP 5000 models cccsecceceseeee
10. CATxIF 5000 Funct ions Power Control Restore Standard Mous Restore Intell iMouse ficcess Mode 4Shared gt Save Cancel To get here 1 From a local keyboard log on as a standard or admin user 2 Press oJ Cat m hotkeys can change 3 Press J to show the Main Menu 4 Select Functions and press cll Power Control The options within this section are usable only when the AdderView CATXIP 5000 is used in conjunction with one or more external power switch units and when valid power switching strings have been registered for the currently selected host For more details see power switching connections configuration or operation via menu Switch Computer ON Select this option to power on one or more computers Switch Computer OFF Select this option to power off one or more computers Restore Standard Mouse This option is used to resume standard mouse operation if it has ceased to operate for instance if it has been connected without rebooting the AdderView CATxIP 5000 Restore Intellimouse This option is used to resume Microsoft Intellimouse operation if it has ceased to operate for instance if it has been connected without rebooting the AdderView CATxIP 5000 Show All Users This option displays a list of all users who are currently logged into the AdderView CATxIP 5000 unit together with the host computer and port that they are currently viewing ADDER OPERATION conncenanon INSTA
11. If you attempt to select an entry marked with an orange dot by the menu by hotkeys or from the VNC viewer you will see an error message stating computer not connected ADDER OPERATION conncunsion INSTALLATION FURTHER INFORMATION Global user access Global users access the AdderView CATxIP 5000 using a viewer and a network internet link There are two types of viewer a standalone VNC viewer or a VNC Java application used within a standard web browser GLOBAL USER REAL N E Cc WEB BROWSER Select the required viewer LOCAL USER What will see when first login When you login to a VNC session the result that you first see will depend on the status of your username account e f you are using your username for the first time then no host will be initially selected Click the Hosts button to view a list see Host selection for details e f you have previously been logged in the last host computer that you viewed will be shown e f your username is already logged in at another location then the host computer currently being viewed in the existing session will be shown AD w Crmrs2ni5000 Pt Puan ip How do multiple users coexist Each of the four global users and also the local user can view any host computer for which they have permission More than one user can view the same host and potential conflicts are arbitrated in the following ways e If a user
12. This page allows you to configure the various aspects of the IP port and its relationship with the local network CATxIP 5000 Network Conf ig MAC Address 66 CB 25 00 00 22 Use DHCP iNo r IF Address 192 168 1 4Z Net Mask 255 255 255 0 To get here Gateway 1 From a local keyboard log on as the UNC Port 5900 admin user HTTP Fort 4 amp 0 2 Press ew Car J Mj hotkeys can change CUES E AEn 3 Press J to show the Main Menu 4 Select Configuration and press z1 Save cance 5 Select Network Configuration amp press J MAC Address Media Access Control address this is the unique and unchangeable code that was hard coded within your AdderView CATxIP 5000 unit when it was built It consists of six 2 digit hexadecimal base 16 numbers separated by colons A section of the MAC address identifies the manufacturer while the remainder is effectively the unique electronic serial number of your particular unit Use DHCP DHCP stands for Dynamic Host Configuration Protocol Its function is particularly useful when connecting to medium size or larger networks such as the Internet When this option is selected your AdderView CATxIP 5000 will attempt to locate a DHCP server on the network If such a server is located it will supply three things to the AdderView CATxIP 5000 an IP address an IP network mask also known as a Subnet mask and a Gateway address These are not usually granted permanently but o
13. Uzer i 1 S sales 5 Select Show All Users and press zl HE Port lt none gt Logging in and out The AdderView CATxIP 5000 features a straightforward security system that helps to prevent unauthorised access to some or all connected computers If the security option has been selected by your administrator then you will be asked to enter a User Name and Password when you first access a user port When you have finished using the computer it is then good practice to logout forcing any other users to authenticate themselves prior to use Note If the security option has not been enabled then no login is required To log in 1 If it is not already displayed move the mouse or press any key to display the log in screen CATxIF 5000 Login Enter your Login name here Username Password 2 Enter your designated User Name and press l 3 Enter your designated Password and press cl If both entries are correct then the selected port will be displayed Note If either the User Name or Password are incorrect the entries will be cleared to allow another attempt To log out Either e Press on at and LJ at any time to log out or 1 Display the Select Host menu in either of two ways e By simultaneously pressing and then releasing en ar m Note The cu and Lat J hotkeys may have been changed If the combination fails to work then please contact the system administrator for details e By pr
14. admin user 2 Click the Configure button in the top right corner 3 Click the Unit Configuration option Unit Name The name entered here will be displayed on the local menus and the remote VNC viewer browser windows Menu Bar Toggle Hot Key Determines the function key that can be used to display hide the menu bar within the VNC screen Encryption Three options are available Always on prefer off prefer on The one to choose depends on the specific details of your installation see Encryption settings for details The use of encryption imposes a slight performance overhead of roughly 10 but is highly secure against third party intrusion Number of simultaneous VNC Users Allows you to restrict the number of concurrent VNC sessions The maximum number and the default setting is 4 VNC Viewer Hot Key Sequence When using the VNC Viewer you can use key press combinations to select host computers and also to display the host selection menu This option allows you to choose which keys should be used to form the hotkeys that will precede a switching command The default setting is CTRL ALT so as an example when you press the CTRL ALT and 2 keys the viewer will change to the host located at port 2 Advanced Unit Configuration ADDER OPERATION conncenanon INSTALLATION FURTHER Z S E z INDEX 62 Advanced unit configuration Click this button to display advanced opti
15. they can affect the calibration process and result in a lower overall performance level For mouse calibration ensure that there are no application windows located around the upper left corner of the screen This is because as the mouse calibration takes place the cursor may change to match the application as it skims across the window and this may confuse the calculation Also ensure that the host computer does not have the mouse cursor trails option enabled To auto calibrate the screen and or mouse 1 Use the Hosts button to select the required computer Sein ee Calibrate options dialog Calibrating the mouse and video 3 Click the required action settings will take several seconds A progress indicator will be Calibration is most effective if the desktop is static and the top left displayed while the necessary corner is clear of windows icons etc calculations are made Video only Mouse only Cancel Information Mouse calibration was mostly successful Upon completion an information di alog will Mouse movement is Windows XP Enhanced Mk 1 explain the For best calibration ensure that results There is no animation on the screen There are no icons or windows at the top left The mouse pointer is not animated Pointer trails are not enabled Re synchronise mouse x If you find that your local mouse pointer and that of the host are not correctly synchronised use this feature to re align their
16. Host configuration for details about programming new hosts into the AdderView CATxIP 5000 admin user status required Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer Configure This option is displayed only when you are logged on as the admin user When selected it provides access to a wide range of AdderView CATxIP 5000 settings See Appendix 2 Configuration pages via viewer for more details ADDER OPERATION conncunaion INSTALLATION FURTHER INFORMATION 41 Auto calibrate 4 When you visit a host computer for the very first time your viewer needs to determine the optimum video and mouse settings for that particular computer The button will remind you to click it by flashing red when a new computer screen is encountered Performing this step is important because it can help to decrease unnecessary video information being sent across the link thus improving overall performance Once this has been done providing you use the Hosts button to switch between host computers the video settings for each machine will be re used Note When performing an auto calibration ensure that the screen image is static no moving images and also try to remove any on screen displays generated by KVM switches such as host names or menus This is because
17. Using abbreviations Backspace Tab Return Enter Ctrl Alt Win Shift LShift RShift LCtrl RCtrl LAlt AltGr RAIt LWin RWin Menu Escape Space CapsLock NumLock PrintScreen Scrolllock Math operand keys see Using abbreviations Add Plus Subtract Minus Multiply Central control keys see Using abbreviations Insert Delete Home End PageUp PageDown Up Down Left Right Print Pause Keypad keys see Using abbreviations KP_Insert KP_Delete KP_Home KP_End KP_PageUp KP_PageDown KP_Up KP_Down KP_Left KP_Right KP_Enter KP_Add KP_Subtract KP_Divide KP_Multiply KP_O to KP_9 Function keys F1 F2 F3 F41 F5 F6 F7 F8 F9 F10 F11 F12 ASCII characters All characters can be entered using their ASCII codes from 32 to 126 i e A B C 1 2 3 etc with the exception of the special characters and which have special meanings as explained below Codes with special meanings means press down the key that follows means release the key that follows means press down and release the key that follows means wait 250ms note if a number immediately follows the asterisk then the delay will equal the number in milliseconds Note Hotkey sequences are not case sensitive Creating macro sequences Hot key macro sequences can be up to 256 characters long All keys are assumed to be re
18. When no keyboard or mouse data has been received from an active user port for the user timeout period the AdderView CATxIP 5000 will relinquish the control of that user port in order to allow other users to access the host computer The new port then becomes the active port until it too times out To avoid confusion between users it is desirable to set the timeout period to be sufficiently long so that user s work is not needlessly interrupted by other users and sufficiently short to ensure good overall system efficiency ADDER OPERATION conmcenanon INSTALLATION FURTHER Z S z g z INDEX 53 Setup Options Setup options are available only to the Admin user CATxIP 5000 Setup Options Local port Logon Security Disabled To get here HotKeus Ctr l Alt gt Auto Logout 4Disabled 1 From a local keyboard log on as the a 4 admin user Save Cancel 2 Press cn at Mj hotkeys can change 3 Press iJ to show the Main Menu 4 Select Setup Options and press zl Logon Security Settings Disabled Enabled With security disabled there is no requirement for users to log in to the system All users have full access to all the connected computers and full administration rights With security enabled users are required to log in to the AdderView CATxIP 5000 Each user is allocated access rights to computers by the system administrator and they are only able to see the computers that
19. When ticked the viewer window will be automatically resized whenever the host system s screen resolution is altered Only use protocol version 3 3 This option does not apply to AdderView CATxIP 5000 connections Beep when requested to by the server When ticked your local system will beep in response to any error beeps emitted by the AdderView CATxIP 5000 Offer to automatically reconnect When ticked the viewer will offer to restore a lost connection with the server Try Single Sign On if server allows it This option does not apply to AdderView CATxIP 5000 connections Enable file transfer This option does not apply to AdderView CATxIP 5000 connections Enable sound Not supported Only play sound when window active Not supported IMPORTANT If you make any changes to the options given here and wish to retain them for successive connection sessions you must save the changes To do this change to the Load Save tab and click the Save button within the Default section ADDER OPERATION conncensnon INSTALLATION FURTHER z Q z g Z INDEX 73 Scaling No Scaling ADDER No attempt is made to make the JIG dissar Spins screen image fit the viewer window Mise Identities Load Save You may need to scroll horizontally Colour Encoding Sealing Inputs and or vertically to view all parts of Scaling Options the screen image O No Scaling Scale to Window Size Scal
20. but the most basic enterprise configurations the supplied ADDER NET utility becomes vitally important For users it provides a virtualised and seamless way to access host systems that are spread across multiple devices For administrators it creates a centralised and secure method for managing all of those hosts devices and users For further information please see the user manual on the supplied ADDER NET CD ROM Global User Global User Global User Global User Global User Global User User Global Global User Local User ett rison ne CAM Local User ae IP network Internet ADDER NET The shaded areas show the items managed by ADDER NET The KVM switch is required only to allow a single local user to access all hosts Global users merely access the alternative IP addresses for the AdderView CATxIP 5000 units this is one of the jobs handled by ADDER NET in order to simplify operation ADDER OPERATION conncenanon INSTALLATION FURTHER INFORMATION AdderView CATxIP 5000 features front and rear The AdderView CATxIP 5000 units pack a great deal of functionality into a compact space It occupies half of a single 1U rack space and presents most of its connectors at the rear face The smart front face fe
21. together so that they operate in a synchronised manner Synchronised operation is useful for applications that require multiple video signals to be switched together This type of operation is usually required where each computer is fitted with ADDER 9 multiple video cards or video cards with multiple video heads z Whenever an AdderView CATxIP 5000 channel is switched it sends an RS232 command out on its serial interface marked OPTIONS on aca siii Slave AdderView CATxIP 5000 E the rear panel An AdderView CATxIP 5000 will switch its channel if synchronisation it receives the same command on its serial interface Consequently cable _ e Z by linking the serial interfaces a master unit may be made to COMEUTER yiz i CE automatically switch one or more slave units as shown in the diagram P Note You must ensure that all AdderView CATxIP 5000 units have their Options serial ports set to Sync Units and that their baud rates are identical These settings can be made E either via the local or global user configuration menus 3 It should be noted that the synchronisation cable deliberately does not have the transmit 3 pin of the Slave End connector linked to the receive pin of the Master End connector To S do so would cause the Slave unit to be able to switch the Master unit This would setup an endless cyclical s
22. Bind If left unchecked then bind requests are sent with username Base DN and password more suitable for Active Directory applications If checked bind requests are anonymous more suitable for Linux LDAP implementations ADDER OPERATION conncenanos INSTALLATION FURTHER z z gt e Z INDEX 70 Appendix 3 VNC viewer connection options When you are connecting to the AdderView CATxIP 5000 using the VNC viewer a number of ya Sever EARE Auto select l l options are available C n When ticked this option will Colour Encoding ADDER VNC Viewer Connection Details VNC Viewer Options ryption examine the speed of your Misc Identities Load Save Click here to connection to the AdderView Cona Encoding Scaling Inputs access the options CATxIP 5000 and apply the most M Auto select Colour level suitable encoding method This Preferred encoding Full all available colours option is suggested for the majority ZRLE Medium 256 colours There are six tabbed pages of options of installations Hest O Low 64 colours e Colour Encoding Preferred encoding O Very low 8 colours e Inputs There are three manually selectable e Scaling encoding methods which are Mise accessible when the Auto select option is unticked e ZRLE This is a highly compressed method that is best suited to slow modem connections Cancel e Hextile This method offers
23. CATxIP 5000 unit itself Alternatively the unit can quickly serve a Java applet to a global user requiring only a standard internet browser to operate Local user One user can be connected Optional power control You have the opportunity to attach one or more power switches These directly to the AdderView CATxIP 5000 The local user has the same abilities and status as the global users control the supply to the system s and allow a remote user to hard reset any system that has suffered a failure Ly bp bp Like the other models within the highly successful AdderView CATx family this unit takes full advantage of category 5 5e or 6 structured cabling to provide flexible installation and configuration Every connected computer is linked by up to ten metres of standard CATx cable and one of five types of CAM Computer Access Module according to the port arrangements on each computer The AdderView CATxIP 5000 can directly support up to sixteen computers however this total can be increased to a maximum of 256 by adding AdderView CATx 1000 units in cascade to provide a much larger network of CAM formats The CAMs are available in different formats to support all systems common types of systems which can easily be mixed within a multi format configuration co
24. Disabled as required 5 Select the Save button to return to the previous menu 0 0 5 7 V y COs conncunaion INSTALLATION FURTHER INFORMATION Orange dot indicators in the Select Host menu Within the Select Host menu each listed host has a coloured dot associated with it to indicate its general status Green for accessible and Red for inaccessible CATxIP 5000 Select Host Computer Port Computer O1 OL Computer QZ z eL Z ren Host accessible Computer 4 4 e Orange nei related Computer 65 05 to a cascade connection Computer 06 06 Computer 07 oO Computer Q8 ga Uzer Status admin shared Fi more menus F3 Find ESC Quit F4 Logout There is however a third state where the dot turns Orange An orange dot against a host entry indicates that an inconsistency relating specifically to cascaded hosts The problem can occur for two main reasons either e A cascaded computer or multiple computers has been added to an address such as 0301 however there is still a registered entry for a directly connected host at address 03 Thus the now non existent host at 03 will be marked with an orange dot e A previously connected cascade has been removed and a computer connected directly instead This will cause all of the entries for the removed cascaded hosts to be marked with orange dots If they are not to be re instated then the administrator should delete the entries
25. Encryption Let Server Choose Default O Comoro C toes If required select the encryption mode MORE Options button Provides a range of viewer and connection settings MORE 2 Inthe Server entry type the address of the AdderView CATxIP 5000 as follows V W X Y where v w x y is the IP network address for example 192 168 0 3 e If you have been asked to also enter a port number 3 Click the OK button Depending on the options selected you may need to confirm certain items A connection attempt will be made and if successful an authentication dialog will be displayed VNC Authentication 192 168 3 1 No Encryption TA Usemame Cc Password Cancel 4 Enter your Username and Password The viewer window should now open and show the current host computer Note If the Username entry is blanked out then only admin user account is currently defined and only a password is required Downloading VNC viewer from the AdderView CATxIP 5000 The AdderView CATxIP 5000 has the ability to distribute its own VNC viewer application To download the VNC viewer 1 Open your Web browser 2 Enter the network address where the AdderView CATxIP 5000 is situated in the form http 192 168 0 3 and make the link 3 In the opening AdderView CATxIP 5000 screen click the link that offers to download the secure VNC viewer from the unit 4 Save the download file vncviewer exe to your s
26. FURTHER Z S gt z INDEX 69 LDAP configuration The AdderView CATxIP 5000 can optionally use the industry standard LDAP Lightweight Directory Access Protocol to allow user authentication to occur in conjunction with an externally held database This screen allows you to configure details related to the creation of an LDAP link to an external directory service such as an Active Directory server CER Vv 192 168 2 56 dc catxip1000 dc com To get here 1 Using VNC viewer or a browser log on as the admin user 2 Click the Configure button in the top right corner 3 Click the LDAP Configuration option Use LDAP Tick this option to enable the Lightweight Directory Access Protocol features of the unit Host Address Enter the IP address of the LDAP server that holds the required directory service Host Port The standard port address for LDAP links is 389 and this should not need to be changed unless special circumstances exist Base DN This field allows you to enter a Distinguished Name for the unit which will be used as the main identifier during non anonymous bind LDAP sessions An example Base DN value might be dc catxip1000 dc com User field Enter the LDAP database field that will be used to match each user name against The details entered here will depend on the specific LDAP database being used uid or cn are commonly used values Anonymous
27. However they still need to know whether the other device is local to them or not and this is where the net mask comes into play Net masks The net mask or sub net mask informs a device as to its own position within a network From this it can determine whether any other device is within the same local network or is situated further afield Taking the telephone number analogy given in the IP address section in order to use the telephone system efficiently it is vital for you to know your location relative to the person you are calling In this way you avoid dialling unnecessary numbers When one network device needs to talk to another the first thing that it will do is a quick calculation using its own IP address the other device s IP address and its own net mask Suppose a device with address 192 168 142 154 and net mask 255 255 255 0 needed to communicate with a device at address 192 168 142 22 The sending device would perform several calculations Q Sending Destination AID A E Net mask Soe 3 192 168 142 000 Fesult _ 192 168 142 000 tO 2 168 142 22 Vv Vv 68 142 000 KTA zi ei oO N ban 192 168 142 000 Answer YES 4 Address is local 1 The net mask is used to determine the local and global parts of the sender s IP address Where there is 255 in the mask the corresponding address slips through where there is a 0 it is blocked 2 Where the net mask was 0
28. OD represents Enter or Carriage return Example 1 To switch ON port 5 of switch box 2 the code would be as follows e Power sequence P25 1 0D Example 2 To switch OFF port 8 of switch box 3 the code would be as follows e Power sequence P38 0 0D For details about operating this feature see Power switching control within the Operation chapter To control two or more ports simultaneously You can control up to four power ports using a single sequence This is done using the same command structure as shown above plus a delay command for each port Immediately following a port command insert the characters before the next port command and so on up to four ports For instance to switch on ports 1 and 2 in the first power switch the command line would be P11 1 0D P12 1 0D ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Upgrading AdderView CATxIP 5000 models The AdderView CATxIP 5000 models are upgraded via global connection through the IP network port Upgrades are digitally signed by Adder using a secure key This prevents unauthorised or altered firmware images being downloaded into the AdderView CATxIP 5000 To upgrade AdderView CATxIP 5000 models 1 Download the latest firmware revision for the AdderView CATxIP 5000 from the Adder website and decompress the download file View the decompressed files and make a note of the name and location of the bin file that was part
29. Press Lew Cat J Mj hotkeys can change 3 Press F to show the Main Menu 4 Select Global Preferences and press g Mouse Switching Settings Enabled Disabled The computer channel can be switched using a three button mouse or IntelliMouse Pressing the central button or wheel button together with the left hand mouse button will cause the AdderView CATxIP 5000 to switch to the next available computer When mouse switching is enabled you can still use the middle button on its own to control applications Only when its pressed with the left or right button is it interpreted by mouse switching otherwise it is passed on to the host application The rotation action of an IntelliMouse wheel is not affected and is always available to the computer application Screen Saver Settings Disabled 2 5 10 15 or 20 Minutes The AdderView CATxIP 5000 can be set to blank the screen after no keyboard or mouse activity has been detected for a selected timeout period If preferred the user can blank the screen manually by selecting channel 0 using the keyboard hotkeys or by pressing ESC from the login screen OSD Dwell Time Settings 1 2 3 5 10 Seconds After a successful computer channel change the AdderView CATxIP 5000 will display a confirmation message for a few seconds The length of time that this confirmation message dwells on the screen may be changed User Timeout Settings 1 2 5 10 30 Seconds 1 5 10 Minutes
30. Press the J J J and J keys to move the menu to the required position Note The new menu position will be used until power is next re applied Selecting a computer There are three main ways for local users to select a specific computer channel e Using hotkeys as described below this is a good method if you continually access a small number of computers e Using the Select Host menu this is the best method when there are many connected computers e Using mouse buttons this is a good method for cycling between a small number of computers For all methods if the confirmation box option is enabled when the required port is selected a pop up message will be displayed to confirm the computer name or number and its status Alternatively an error message explaining why a connection is not possible press EJ to cancel the latter type of message To avoid the hall of mirrors effect IMPORTANT Never configure a system so that your viewer is viewing itself When controlling a host computer via the local user port if the host computer is networked it is possible to make the VNC viewer or a browser to create a link back to itself via the global IP capabilities of the unit This will set up a hall of mirrors effect where the computer is viewing itself into infinity While technically possible the AdderView CATxIP 5000 unit is not designed to withstand this treatment and could sustain damage To select
31. a computer using hotkeys 1 Simultaneously press and hold en and Lat Note The cu and at keys when pressed in combination are called hotkeys and they signal to the AdderView CATxIP 5000 that you wish to control it rather than the computer However if these particular hotkeys clash with another device or program then your administrator may change them to a different combination If the e Lat combination fails to work then please contact the system administrator for details 2 While still holding en and at press the first numeral of the required port address then e If the port address is a single character release all of the keys e f the port address is two or more characters release the first numeral key and press the second repeat this procedure until all of the port address numerals have been entered then release en and Lat Note The numbers on your keyboard s numeric keypad are not valid use only the numeral keys above the QWERTY section Note If your user port does not have authorisation to view the selected port then an Insufficient user rights messages will be displayed Note When using hotkeys the leading zeros for all single digit port numbers including all cascade levels are optional i e 01 02 09 ADDER 0 0 5 7 V y CO soxtcunanios INSTALLATION l FURTHER INFORMATION Standard hotkeys The range of hotkey combinations are as follows Note If your hotkey
32. as the admin user 2 Press hotkeys can change 3 Press J to show the Main Menu 4 Select Configuration and press d 5 Select Serial Configuration amp press d Options Port Settings Power Control Sync Units Determines whether the RS232 serial OPTIONS port at the rear of the unit will be used for connection to power control switches or to synchronise the operation of two AdderView CATxIP 5000 units Options Baud Settings 1200 2400 4800 9600 19200 38400 57600 115200 This option determines the speed of the RS232 serial OPTIONS port The other communication settings are fixed as No parity 8 bit word 1 stop bit Note When Options Port is set to Sync Units the baud rate will be automatically changed to 19200 OPERATION conncenanon INSTALLATION FURTHER z Q z e Z INDEX 58 Reset Configuration This option allows you to completely reset the IP portion of the AdderView CATXIP CATxIP 5000 Reset Conf ig Sep OTN l WARNING Continuing will cause WARNING This process will remove all your existing configuration to network settings and return the unit to use e erased its original state A complete reconfiguration The unit will then reset and will be required before the IP features of the require re configuring before unit can be used it can be used DO YOU WISH TO CONTINUET To get here 1 From a local keyboard log on as the RESET Cance
33. better performance than the ZRLE when used over a high speed network because there is no need for the AdderView CATxIP 5000 to spend time highly compressing the data e Raw This is a primitive uncompressed method that is mainly used for technical support issues You are recommended not to use this method e Identities e Load Save OPERATION conmcunanon INSTALLATION Colour level This section allows you to select the most appropriate colour level for the speed of the connection to the AdderView CATxIP 5000 Where the connection speed is Slow or inconsistent there will be a necessary compromise between screen response and colour depth e Full This mode is suitable only for fast network connections and will pass on the maximum colour depth being used by the host system e Medium 256 colours This mode reduces the host system output to a 256 colour mode and is more suitable for ISDN and fast modem connections e Low 64 colours This mode is suitable for slower modem connections and reduces the host system output to 64 colours FURTHER z Q z e Z INDEX IMPORTANT If you make any changes to the options given here and wish to retain them for successive connection sessions you must save the changes To do this change to the Load Save tab and click the Save button within the e Very low 8 colours This mode provides very rudimentary picture mera tion quality and hardl
34. consumption by up to a third Background Refresh Rate Use the arrow keys to alter the refresh rate for screen images via remote links This allows you to tailor the screen refresh to suit the network or modem connection speeds The options are Slow Medium Fast or Disabled When the disabled option is selected the remote users will need to manually refresh the screen Note When a low connection speed is detected the background refresh is automatically disabled regardless of the settings of this option Mouse Latency Allowance This option is used during calibration to account for latency delays that may be caused as signals pass through a device During calibration the AdderView CATxIP 5000 waits for 40ms after each mouse movement before sampling the next If a device adds a significant delay to the flow of data the calibration process can be lengthened or may fail entirely The value entered here is added to or subtracted from the default 40ms sampling time Note You can enter negative values down to 40 in order to speed up the calibration process when using fast KVM switches Use this option with caution as it can adversely affect the calibration process Mouse Rate Defines the rate at which mouse movement data are transmitted to the system The default option is 20ms which equates to 50 mouse events per second This is used to slow down the rate in exceptional circumstances but normally requires no adjustment Singl
35. current host its video mode and its mouse motion details Information Logged on users admin admin Host Server 1 Video mode vesa 1024 x 768 60Hz Mouse motion constant speed Hardware Version AVIP5000 32M 32M Firmware Version 1 06 13 Mouse Control This option displays a mouse control dialog and is useful when the remote cursor is failing to respond correctly to your mouse movements even after using the Resync mouse option The mouse control dialog allows you to control the remote mouse cursor using a selection of buttons that you click with your local mouse Click to produce a single Mouse Control mouse click for the left centre or right mouse buttons Click to produce a continuous mouse click and hold for the left centre or right mouse Click to move the remote buttons mouse cursor up down Calibrate Click to calibrate the remote mouse left or right tore Mouse Fis S Restore IntelliMouse Cancel Click to display the Restore mouse dialog where you can reinstate a mouse that has failed to operate correctly continued ADDER OPERATION conncunaios INSTALLATION FURTHER INFORMATION 43 Keyboard Control This option displays a keyboard control dialog and is useful for sending keyboard combinations to the host that are needed regularly or that are trapped by the AdderView CATxIP 5000 Keyboard Control Ctri alt Del Send A1t Tab Send
36. e Z INDEX 54 Configuration Available only to the Admin user the configuration section menu allows you to determine settings that relate directly to the MMMRSALASUMESCUUN oii eis 2 a global IP user aspects of the unit ADDER To get here 1 From a local keyboard log on as the admin user 2 Press hotkeys can change 3 Press J to show the Main Menu 4 Select Configuration and press dll e Unit Configuration IP admin password encryption settings etc e Network Configuration IP address net mask VNC port etc e Serial Configuration Options port usage and Baud rate e Reset Configuration Completely resets the AdderView CATxIP 5000 unit OPERATION conncensnos INSTALLATION FURTHER z Q z e Z INDEX 55 Unit Configuration This page provides access to a selection of both basic and fundamental settings for the AdderView CATxIP 5000 CATxIF 5000 Unit Conf ig Harduare AVIPSOOO 324 32h Firmware 1 06 13 Keybd Layout UK H Admin Passud To get here Unit Name CATxIP 5000 1 From a local keyboard log on as the Time doot 459l 4527 admin user Date 4Z6 4 Novb dz00s h 2 Press en at MJ hotkeys can change Bneruption HAluays On 3 Press J to show the Main Menu 4 Select Coni eeuen ere press d i SE cancel 5 Select Unit Configuration and press cll Hardware Indicates the version of the internal circuitry Firmware
37. encoding C Raw methods which are accessible when the Auto select option is unticked e ZRLE This is a highly compressed method that is best suited to slow yl rs C Very low 8 ci OK Caneel OPERATION commcunanon INSTALLATION modem connections 2048 bits high security e Hextile This method offers better performance than the ZRLE when used Selects the highest level of encoding for communications between the browser Z over a high speed network because there is no need for the AdderView and the AdderView CATxIP 5000 gt CATXIP 5000 to spend time highly compressing the data 5 z e Raw This is a primitive uncompressed method that is mainly used for Misc aS technical support issues You are recommended not to use this method s Z d Shared don t disconnect other viewers YNC Viewer Connectio fe JBR Colour level This feature is restricted to software server aeaa E el igal The colour level is fixed at Medium 256 colours for almost all browsers versions of VNC and has no effect on Encoding inputs security AdderView CATXIP 5000 installations gee s k Render cursor locally I Shared dont disconnect other viewers F This feature is restricted to software server M Render cursor locally versions of VNC and has no effect on M Fast CopyRect b AdderView CATxIP 5000 installations OK Cancel Fast CopyRect This feature is restricted to software server versions of VNC and has
38. least six characters that has a mix of letters and numerals The background colour provides an indication of password suitability and is initially red to indicate that the password is not sufficient When a password with reasonable strength has been entered it will change to green Time and Date Set these correctly as all entries in the activity log are time stamped using them Encryption See Encryption settings for a description of the issues and the settings UseDHCP IP address Net Mask Gateway You need to either set the DHCP option to Yes or manually enter a valid IP address Net mask and Gateway See Networking issues for more details VNC and HTTP ports These should remain set to 5900 and 80 respectively unless they clash with an existing setup within the network See Networking_ issues for more details Option port serial details These two items control the use of the OPTIONS port on the rear panel of the unit The port can either be used to control optional power switching devices or can be used to synchronise the operation of two separate AdderView CATxIP 5000 units If neither of these features are required then you do not need to change anything on this screen Secure keys generation With every mouse move and keypress the single dash will move across the screen unless the same key is pressed repeatedly Periodically a new star character will be added to the bar as the random data are accepted as par
39. of the download file collection 2 Make a global connection to the AdderView CATxIP 5000 unit and login as the admin user 3 Once logged in click the Configure button in the top right corner of the window 4 Click the Unit Configuration button Click the Advanced Unit Configuration button Click the Upgrade Firmware button This dialog will be displayed oO uw Upgrading firmware is done using a web browser If you click OK this viewer window will disappear Then visit http 192 168 42 32 to perform the upgrade Ok 7 Click OK The AdderView CATxIP 5000 is now ready to accept the upgrade files Open your browser and connect to the AdderView CATxIP 5000 using the IP address that was confirmed in the dialog Once connected the AdderView CATXIP 5000 will offer the following screen CATxIP 5000 Upgrade Ge J BB http 192 168 0 6 File Edit View Favorites Tools Help k w BA CATxIP 5000 Upgrade CATxIP 5000 Upgrade Please specify the CATxIP 5000 firmware file to upgrade with Filename Upload file Click here to reboot the unit into normal operation 8 Click the Browse button and locate the bin upgrade file that you downloaded earlier Click the Upload file button The AdderView CATXIP 5000 will next show the following screen CATxIP 5000 Upgrade Go gt Bib http 192 168 0 6 File Edit View Favorites Tools Help
40. screen where the new IP address and network mask should be displayed DNS addressing As with any other network device you can arrange for your AdderView CATXIP 5000 to be accessible using a name rather than an IP address This can be achieved in two main ways e For small networks that do not have a DNS Domain Name System server edit the hosts files on the appropriate remote systems Using the hosts file you can manually link the AdderView CATxIP 5000 address to the required name e For larger networks declare the IP address and required name to the DNS server of your local network The actual steps required to achieve either of these options are beyond the scope of this document ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Placing AdderView CATxIP 5000 alongside the firewall The AdderView CATxIP 5000 is built from the ground up to be secure It employs a sophisticated 128bit public private key system that has been rigorously analysed and found to be highly secure Therefore you can position the AdderView CATxIP 5000 alongside the firewall and control hosts that are also IP connected within the local network IMPORTANT If you make the AdderView CATxIP 5000 accessible from the public Internet care should be taken to ensure that the maximum security available is activated You are strongly advised to enable encryption and use a strong password Security may be further improv
41. the corresponding part of the result is also zero this section is now known to be the local part of the IP address 3 The same process is carried out for the destination address again using the sender s net mask Now the local parts of both addresses have been equalised to zero because their values are not important in determining whether they are both in the same local network 4 The results of the two net mask operations are now compared if they match the destination is local If not then the sender will still use the same full destination IP address but will also flag the message to go via the local network gateway and out into the wider world The reason for doing this It makes the network as a whole much more efficient If every message for every recipient was shoved straight out onto the Internet the whole thing would grind to a halt within seconds Net masks keep local traffic just that local Want to know more ADDER OPERATION conncenanos INSTALLATION FURTHER Z S z g z INDEX 78 Net masks the binary explanation To really understand the operation of a net mask it is necessary to delve deeper into the life blood of computers binary this is native digital where everything is either a 1 one or O zero on or off yes or no The net mask operation described on the previous page is known as a bit wise AND function The example of 255 255 255 0 is handy because t
42. the left mouse button will select the highlighted port in shared mode other users can also view the computer To select the port in private mode hold sin and then click the left mouse button Note If security has been enabled then only computers to which you have permission will be displayed To select a computer using mouse buttons Advanced method 1 Select the on screen menu by pressing the middle and right buttons of a three button mouse 2 Use the scroll wheel to highlight the required computer port 3 Then select either e Shared Use press the left mouse button This standard method allows other users to view the same computer port Control of the port is given to one user at a time on a first come first served basis and is relinquished after a certain period of inactivity e Escape without selecting a port press the right mouse button Show All Users At any time you can view a list of which users are logged in and the host computers that they are currently accessing This can be particularly useful if you find that the host to which you need access is already being viewed in private by another person CATxIP 5000 Show All users To view the show all users list User 1 From a local keyboard log on as a EAE y Host Fort standard or admin user Computer OZ oZ 2 Press en at M hotkeys can change au 3 Press J to show the Main Menu Host Port Computer O5 05 4 Select Functions and press gJ
43. the setting by one and observe the Display Activity indicator 3 Repeat step 2 until the Display Activity indicator suddenly rises to a much higher level i e 50 This will mean that you have reached the noise boundary At this point increment the Threshold value by 2 or 3 points to achieve an optimum setting ADDER OPERATION conncunron INSTALLATION FURTHER INFORMATION 45 Show All Users Select this option to display a list of all users who are currently logged into the AdderView CATxIP 5000 unit together with the host computer and port that they are currently viewing Information Local User admin Host lt none gt Port UNC User support Host Computer 02 Port 02 UNC User admin Host Computer 01 Port 01 Custom Video Modes This option allows you to define non standard video resolutions and refresh rates to suit your display characteristics Enter the horizontal and vertical pixels counts together with the refresh rate and optionally the Reduced Blanking option see below then click the Calc button Then click the Add button to include the new mode within the list If you calculate the setting for a mode that has too high a resolution to be displayed full width this dialog will calculate the values for a half width version instead Custom Video Modes Resolution II x e Hz Calc Edit Add of performance The blanking period is present in all standard Renovef Up Dou
44. the strings are a short sequence of characters that combine a port address and a power on or off value If a particular computer has more than one power input and thus requires an equivalent number of power ports to control them collections of strings can be combined to switch all of the required ports together as a group To configure the power sequences for each host computer 1 Using VNC viewer or a browser log on as the admin user Click the Configure button in the top right corner Click the Host configuration option Click a host entry to display a Host configuration dialog If necessary configure other parameters Name Users Hot Keys MORE Nane tf Users fe Hotkey 7 KUM Port Power Control Sequence Power On al Power Off PO OK Clear Cancel 6 Enter the Power control sequences in the Power On and Power Off fields gt 7 Click OK to close the dialog and then click the Save button in the main Host Configuration window to store the details mB Ww N Power control sequences Note The settings given below are for the EPS S8 power switch other power switches may require different settings Please refer to your power switch documentation for details about codes required by other power switches The structure of each power sequence OFF and ON is as follows Pxy z 0D Where x is the switch box number y is the power port number z is O for OFF or 1 for ON and
45. they have access to on their on screen menu HotKeys Settings Ctrl Alt Ctri Shift Alt Shift Alt Gr Left Right Alt Left Ctr Alt Right Ctrl Alt The keyboard hotkeys are special combinations of keys that when used together with certain keyboard command keys perform special AdderView CATxIP 5000 functions For example pressing the hotkeys together with the M key will cause the on screen menu to be displayed on your monitor Other hotkey combinations allow you to query which computer you are connected to and to move the on screen menu around the screen You can also use the hotkeys together with the port number to select a particular connected computer Auto Logout Settings Disabled Enabled The AdderView CATxIP 5000 enables you to restrict access to your computers on a login basis If a user forgets to logout when they have finished accessing the AdderView CATxIP 5000 then the user console may unintentionally be left with full access to all the computers The AdderView CATxIP 5000 can be set to automatically logout unattended user consoles when the screen saver kicks in This reduces the risk of security problems by preventing user consoles remaining in a permanent logged in state when there is no keyboard or mouse activity The automatic logout feature is only enabled when the screen saver feature is active i e not disabled ADDER OPERATION conncenanon INSTALLATION FURTHER z Q z
46. z Q z e Z INDEX 75 Appendix 4 VNC viewer window options Click the VNC icon in the top left corner of the viewer window or press F8 to display the window options Restore Move Size Minimize O Maximize Close Alt F4 Full screen Single mouse mode P Ctrl Alt Send F8 Send Ctrl Alt Del Refresh Screen New Connection Options T Connection Info About Standard window control items Full screen Expands the VNC viewer window to fill the whole screen with no visible window edges or toolbar Press F8 to re display this menu Single mouse mode P Used for fast network connections where a second oredictor cursor is not required Ctrl Alt Send F8 Send Ctrl Alt Del Sends the selected keypress es to the AdderView CATxIP 5000 and host computer This is necessary because certain keys and key combinations are trapped by the VNC viewer Refresh Screen Requests data from the server for a complete redraw of the screen image not just the items that change New connection Displays the connection dialog so that you can log on to a different AdderView CATxIP 5000 or VNC server location Options Displays the full range of connection options see Appendix 3 for more details Connection info Displays various connection and display details About Displays information about your VNC viewer VNC Vie
47. 0 Maintenance he front panel requir r clip or e i D t panel requires paper clip o To upgrade unit visit simlar http 192 168 0 6 3 Apply power and after a couple of seconds release the reset button The a Maintenance menu will be displayed gt eset ont igure ton Return to normal operat ion OPERATION CONFIGURATION INSTALLATION 4 Highlight Reset Configuration and CATxIF 5000 Reset Conf ig ress The Reset Config warning will di cl do g 9 WARNING Continuing will cause e alsplaye l your existing configuration to 5 Highlight Reset and press gl All be erased 7 settings will be returned to their factory ee EAE Jo defaults and the previous Maintenance normal mode it will require E menu will be re displayed Sa eee before it can ES E WEE 6 Remove power from the unit and then Ee re apply it DO YOU WISH TO CONTINUE Z 7 You now need to go through the initial peset cancel configuration procedure and re instate all of the required settings isa Q 2 A Clearing IP access control This option removes all entries from the IP access control feature within the AdderView CATxIP 5000 ADDER What is IP access control The IP access control feature configurable by a remote admin user allows certain network address ranges to be denied access to the AdderView CATxIP 5000 If set incorrectly it is possible to exclude all network users and so this option provides an emergency recover
48. 00 will show the video output from the host system if one is connected or otherwise a No Signal message Click the Configure button in the top right Conf igure hand corner of the window to display the main configuration page 4 O Unit Configuration O Time amp Date Configuration O Network Configuration OPERATION CONFIGURATION INSTALLATION O Serial Port Configuration O Host Configuration O Logging and Status O LDAP Conf iguration Return to Host FURTHER INFORMATION Conf iguration For more information about each page please see Appendix 2 Configuration pages via viewer in the Further information chapter Encryption settings The AdderView CATxIP 5000 offers a great deal of flexibility in its configuration and this extends equally to its encryption settings that are used to prevent unauthorised interception of signals Due to the variety of situations in which the AdderView CATxIP 5000 might be used and the range of viewer applications that need to view it a number of settings are available The encryption settings to use depend upon how the potential global users will operate Important factors to consider when setting these options might be e Do all global user connections and operations require encryption e Will some global users be using older VNC viewer versions ADDER AdderView CATxIP 5000 encryption settings The AdderView CATxIP 5000 configuratio
49. 03 AdderView CATxIP 5000 Port 12 at cascade level 1 The unique address of this host is 08 AdderView CATx 1000 The unique address of this host is 1203 ADDER OPERATION conncensnos INSTALLATION FURTHER Z S z g z INDEX 84 Appendix 8 Cable and connector specifications AdderView CATxIP 5000 to power switch cable 9pin D type female TD _ RXD RD _ TXD GND GND 4 GND Power switch to power switch daisy chain cable Apin RJ9 Apin RJ9 Apin RJ9 GND GND TD TD RD _ RXD GND GND Multi head synchronisation cable MASTER end SLAVE end 9pin D type female 9pin D type female TXD RXD Use this cable when two AdderView CATxIP 5000 GND 6 GND devices are being synchronised MASTER end SLAVE1 end 9pin D type female 9pin D type female TD ____ _ RxD GND GND TXD Use this cable when three AdderView CATxIP 5000 devices are being synchronised RXD GND SLAVE2 end 9pin D type male ADDER OPERATION conncenanon INSTALLATION FURTHER Z S gt gt z INDEX 85 Appendix 9 Hotkey sequence codes These codes are used when defining hotkey switching sequences macros for host computers and allow you to include almost any of the special keys on the keyboard Permissible key presses Main control keys see
50. 1200 60 Hz are instead displayed as half width modes The half width video modes capture every other pixel These are not generally recommended for normal use but may be used for emergency access to high resolution high frequency system screens Half width screens can be expanded to normal width using the scaling features of the viewer ADDER vesa 720 x 400 85Hz sun 1152 x 900 66Hz vesa 640 x 480 60Hz sun 1152 x 900 76Hz vesa 640 x 480 72Hz sun 1280 x 1024 67Hz vesa 640 x 480 75Hz apple 640 x 480 67Hz vesa 640 x 480 85Hz apple 832 x 624 75Hz vesa 800 x 600 56Hz apple 1152 x 870 75Hz vesa 800 x 600 60Hz vesa 800 x 600 72Hz vesa 800 x 600 75Hz vesa 800 x 600 85Hz vesa 1024 x 768 60Hz vesa 1024 x 768 70Hz vesa 1024 x 768 75Hz vesa 1024 x 768 85Hz vesa 1152 x 864 75Hz vesa 1280 x 960 60Hz vesa 1280 x 1024 60Hz vesa 1280 x 1024 75Hz vesa 1600 x 1200 60Hz vesa 720 x 400 70Hz 1920 x 1200 60Hz OPERATION conncenanon INSTALLATION FURTHER z Q z e Z INDEX Not actually a VESA mode but a common DOS BIOS mode This mode is displayed as a half width video mode via a VNC viewer 87 Warranty Safety information Adder Technology Ltd warrants that this product shall be free from defects in e For use in dry oil free indoor environments only workmanship and materials for a period of two years from the date of original e Both the Adder
51. 30 Global users IP network port sissisacnssicisadsaasatensntcsmneideadesads 11 Recovering from a failed upgrade ccccsccceeeessteeeeees 30 m Computer system via CAM iris eles ces ecaceeactneedacecanceptnces 12 j POWeF M CONMECUION surn 13 i Power control MOK ciccissanmmarsiirianesmanuzainenis 14 wo Multiple video head CONNECTIONS ccccsessseeeessseeeesesseeees 15 nS Remote SuVCMING CONO omsien 16 T Z E a z Contents page 2 1 Operation Further information The front panel IMdicatorsS cca isicssctcasicarercnsridcanianimaaddicmneiinie 31 Getting SSSISCAN CS serpansansiea a a 49 ADDER Accessing the AdderView CATXIP 5000 ccccseeeteeeeeeeees 31 Sigel ele iets a cricar DEnen rr enerenereemrtr mere er tra 49 local user CESS ieee ana eesti 32 Appendix 1 Local setup MeMNUS ccceeeeeeeeeeeeeeeeteeeeeee 50 Selecting COMPUTE icc cerce areata cleanses deeeetectanateansitetateccndneds 32 FUNCIONS iseendana aa e 51 z SHOW AM USGS enean a 34 User Preferences ossisinesniidipaapi iaia 52 z L gging IN and CU ceed elatenaes se esters aniani 34 Global Preferences Seer manne mee ae e ee eer oy en ees rer ey are nnne 53 J The confirmation status DOK sccasccniccesinctosastcactacrentocatecntmate 35 Setup OPTIONS arimia annaa am raean aa 54 2 User preferences and functions ceeeeeeeteeteteeeteteeees 35 Configuratio Miassi aaa REA 55 7 Orange dot indicators in the Sel
52. 30us Polarity Positive Vertical Period 16 661ms Polarity Positive Error from detected mode 0 25 Selected Mode details Pixel clock 108 000 MHz Disp Front Porch Sync Back Porch Horizontal 1280 48 112 248 Vertical 1024 1 3 38 OK ADDER OPERATION conncunaion INSTALLATION FURTHER INFORMATION 46 VNC hotkey selection During a VNC session you can use hotkey presses to quickly display the Host selection menu or to choose a host by its port number To select a computer using hotkeys 1 Simultaneously press and hold en and at Note The cn and Lat J keys when pressed in combination are called hotkeys and they signal to the AdderView CATxIP 5000 that you wish to control it rather than the computer However if these particular hotkeys clash with another device or program then your administrator may change them to a different combination If the cn Lat combination fails to work then please contact the system administrator for details Note VNC hotkeys are set separately to the hotkeys used by the locally connected keyboard For details about changing the VNC Viewer hotkeys see Appendix 2 Unit Configuration While still holding en and Cat press the first numeral of the required port address then e If the port address is a single character release all of the keys e f the port address is two or more characters release the first numeral key and press the second repeat this proce
53. 5000 unit ADDER OPERATION conncensnon INSTALLATION FURTHER INFORMATION Creating larger installations Alone the AdderView CATxIP 5000 can support sixteen host computers and allow up to five users four global and one local to concurrently access any of those hosts In many cases the number of hosts will exceed these numbers and that is when the flexibility of the Adder CATx range becomes apparent There are two main ways to increase the number of supported host computers e Cascade Connect AdderView CATx 1000 units to the ports of the master AdderView CATxIP 5000 then connect the host computers to the 1000 units e Enterprise Add further AdderView CATxIP 5000 units and spread the hosts between them Cascade installations Cascade installations can support a maximum of 256 host computers however they impose the limitation that only a single host can be viewed by users at any time For more details see Appendix 7 Cascading multiple units Global Global Global User User User Global User AdderView CATx 1000 Cam Gam EN Enterprise installations Enterprise installations are effectively limitless you can keep adding AdderView CATxIP 5000 units and new hosts whenever and wherever required For all
54. 83 Addressing computers in a cascade ccccccccseeeeeeetnees 84 Using cascaded COMPWIEMS g juccascricsasnsintecateccainenstetadenrece 84 Appendix 8 Cable and connector specifications 006 85 AdderView CATxIP 5000 to power switch cable 85 Power switch to power switch daisy chain cable 85 Multi head synchronisation Cable ccccssssccssssseeesssneeees 85 Appendix 9 Hotkey sequence COdEGS cccccssssececsssseeesssneeees 86 Permissible Key PTE SSS ices vsccs tecersaddecrnsssanaeasueinrstanatemnnenee 86 Creating Macro Sequences acces ictcesnctassasedsasedandateamatacnceuaateads 86 Appendix 10 Supported video modes cccsssseeeeeeeeseeees 87 Wan any sinernun ninn a aE 88 Safety MIOrMatiON sisaan araea aE a a aa t 88 End user licence AQPERTIONN isccpicctiniasineractarcgadi Mcwendatnaueipsinanmians 89 Radio Freg ency ENET Yorini aaa 90 Index ADDER OPERATION cosmevmanon INSTALLATION FURTHER INFORMATION Introduction Thank you for choosing the AdderView CATxIP 5000 from Adder Technology This compact unit allows one local user plus four global users located anywhere that has a network internet connection to view and take full control of multiple host computer systems Each global user simply requires a Real VNC client application which is supplied on CD and can also be downloaded from various locations even from the AdderView
55. AdderView CATxIP 5000 has the local IP address 192 168 0 3 Web server has the local IP address 192 168 0 42 Security issues with ports The settings of port numbers become important when the AdderView CATXIP 5000 is situated behind a network firewall In order for a remote VNC viewer or web browser to make contact with your AdderView CATxIP 5000 it is necessary for the firewall to allow communication through a particular numbered port to occur One specific function of firewalls is to restrict access to ports in order to prevent malicious attackers using them as a route into your network Every new port that is opened offers a new possibility for hackers and so the number of accessible ports is purposefully kept to a minimum In such cases it may be advantageous to change one or both AdderView CATxIP 5000 ports to use the same number The other alternative is to place the AdderView CATXIP 5000 unit outside the firewall and take full advantage of its secure operation features see Networking issues for details IMPORTANT The correct configuration of routers and firewalls requires advanced networking skills and intimate knowledge of the particular network Adder Technology cannot provide specific advice on how to configure your network devices and strongly recommend that such tasks are carried out by a ADDER OPERATION conncenanon INSTALLATION 4 ea E a4 2 Ez INFORMATION INDEX 81 Appendix 7
56. Also often called the subnet mask this value is used alongside the IP address to help define a smaller collection or subnet of devices on a network In this way a distinction is made between locally connected devices and ones that are reachable elsewhere such as on the wider Internet This process helps to reduce overall traffic on the network and hence speed up connections in general IP Gateway This is the address of the device that links the local network to which the AdderView CATxIP 5000 is connected to another network such as the wider Internet Usually the actual gateway is a network switch or router and it will be used whenever a required address lies outside the current network VNC Port This is the logical link through which communications with a remote VNC viewer will be channelled see What is a port The default setting is 5900 which is a widely recognised port number for use by VNC software However in certain circumstances it may be advantageous to alter this number see Security issues with ports for more details HTTP Port This is the logical link through which communications with a remote web browser will be channelled see What is a port The default setting of 80 is an established standard for web HTTP HyperText Transfer Protocol traffic though this can be changed to suit your local network requirements IP Access Control This section allows you to optionally specify ranges of addresses which will
57. Cascading multiple units When you need to control more than sixteen host computers using AdderView CATxIP 5000 units there are two main ways to achieve this e The preferred method is to use multiple AdderView CATxIP 5000 units to control groups of sixteen hosts and then use the ADDER NET utility to manage the interactions of multiple users with those hosts This method is described in the section Creating larger installations e The alternative method is to cascade AdderView CATx 1000 units from the ports of the original AdderView CATxIP 5000 unit Up to sixteen hosts can then be linked to each of level 1 the secondary AdderView CATx 1000 units The combination of AdderView units can be arranged two levels deep forming a tree or cascade arrangement with computer systems situated at either level within that cascade tree The limitation of the latter method is that the local and global users linking into the AdderView CATxIP 5000 unit can all only view one host system at a time due to the single pathways level 2 formed by the connections between the AdderView units This section details the configuration and operation of a cascade system for completeness Note It is not possible to cascade two AdderView CATXIP 5000 units together because they do not have a Remote User Port on their front panels The lower units must always be the non P AdderView CATx 1000 variants See also e Connecting units in cascade e Addressin
58. Configuration Allows you to alter both basic and fundamental settings within the unit Time amp Date Configuration Allows you to configure all aspects relating to time keeping within the unit Network Configuration Here you can alter any of the existing network settings plus you can take advantage of the IP access control feature that lets you to specifically include or exclude certain addresses or networks Serial Port Configuration Lets you setup or alter the details concerning the OPTIONS serial port Host Configuration Allows you to configure user access hot key switching and power control codes for the connected host systems Logging and Status Provides various details about the user activity on the unit LDAP Configuration Allows you to configure settings which enable the unit to consult external databases in order to verify user details Shaded items signify options that are not available via the standard configuration menus To configure the unit from a global user location 1 Ve Logyed on users admin ADDER Use either the VNC viewer or a standard web browser to make remote contact with the AdderView CATxIP 5000 see Global user access for more details If the username entry is not blanked out enter admin Then enter the admin password or the username password of a user with admin privilege if no password is set then just press cl Once logged in the AdderView CATxXIP 50
59. Enter the vn code here Se Send Send Send Click to send the code Enables OOOO Send disables a mode _Send to convert Send Click to send the contents of the certain keypress clipboard to the host combinations to represent the Paste Clipboard Enable Sun Translation sleet alee Disable Sun Translation a Sun keyboard see opposite Close When entering codes means press down the key that follows means release the key that follows means press down and release the key that follows means wait 250ms note if a number immediately follows the asterisk then the delay will equal the number in milliseconds It is automatically assumed that all keys specified will be released at the end so there is need to specify Ctrl or Alt if these keys are to be released together See Appendix 9 for a list of key sequence codes that can be used Examples Ctrl Alt 12 would be expressed as Ctrl Alt 1 14 2 N means press the N key Scroll means press the Scroll lock key Space means press the space key Video Settings see next page Enable Sun Translation When enabled this mode translates certain keyboard sequences to represent the special keys that are present on Sun keyboard Use this when using a standard keyboard while connecting to a Sun system Notes The Enable Disable status of the Sun translation mode is retained so this mode selection only needs to b
60. If you use a power extension cord with the AdderView CATxIP 5000 make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure that the total ampere rating of all the devices plugged into the wall outlet does not exceed the wall outlet s ampere rating e Do not attempt to service the AdderView CATxIP 5000 yourself OPERATION conncenanos INSTALLATION Safety considerations when using power switches with AdderView CATxIP 5000 e Follow the manufacturer s instructions when setting up and using power switching products e Always ensure that the total ampere rating of the devices plugged into the power switching product does not exceed the power switching product s ampere rating Also make sure that the total ampere rating of all the devices plugged into the wall outlet does not exceed the wall outlet s ampere rating z PAS me ae zo Z General Public License Linux The AdderView CATxIP 5000 runs an embedded version of the Linux operating system licensed under the GNU General Public License To obtain the source code for the open source components of the system visit http www adventiq com products ARQ3 gpl html INDEX 88 End user licence agreement PLEASE READ THIS AGREEMENT CAREFULLY THIS AGREEMENT CONCERNS ENHANCED VNC VIEWER SOFTWARE the SOFTWARE FOR USE WITH THE AdderView CATxIP 5000 PRODUCT the PRODUC
61. Indicates the version of the internal software Keybd Layout Use the arrow buttons to match the keyboard layout expected by the host system Admin Passwd Enter the password that will be used to gain administrator access to the AdderView CATxIP 5000 There can only be one admin user and only that user is given access to the configuration menus The admin password background will be red until a reasonably secure password has been entered although this is only advisory as any password or no password may be entered Unit Name The name entered here will be displayed on the local menus and the remote VNC browser windows Time and Date Use the left and right arrow keys to select the correct time and date The time entry uses the 24 hour clock notation The internal real time clock will continue to run for roughly one week without power to the unit after that it will be lost and require resetting Use the up and down arrow keys to move between each of the sections within the time and date entries Encryption Three options are available Always on prefer off prefer on The one to choose depends on the specific details of your installation see Encryption settings for details The use of encryption imposes a slight performance overhead of roughly 10 but is highly secure against third party intrusion ADDER OPERATION conncenanos INSTALLATION FURTHER z Q z e Z INDEX 56 Network Configuration
62. LLATION FURTHER z Q z e Z INDEX 51 User Preferences The User Preferences are system operating parameters that are independently selectable for each user and affect only their screen ADDER CATxIP 5000 User Prefs dMoving Loge To get here 4Enabled 1 From a local keyboard log on as a standard or admin user 2 Press hotkeys can change 3 Press J to show the Main Menu 4 Select User Preferences and press di Screen Saver Settings Blank Moving Logo You can select the type of screen saver If you select BLANK then the screen will blank completely If you select Moving Logo then a small Adder logo will bounce around the screen Confirmation Box Settings Disabled Enabled When enabled a confirmation box is displayed on screen for three seconds after a computer is selected The confirmation box indicates the current user port and user name the selected computer and the connection status OPERATION conncenanon INSTALLATION FURTHER z Q z e Z INDEX 52 Global Preferences Global preferences are available only to the Admin user and allow settings to be made that affect all users attached to the AdderView CATxIP 5000 CATxIF 5000 Global Preferences Mouse Switching Disabled gt Screen Saver 416 Minutes To get here ae ie ae iz Sevonds 1 From a local keyboard log on as the Soa ses Seconds admin user Save 2
63. T THE SOFTWARE IS PROVIDED TO ENABLE YOU TO OPERATE THE PRODUCT BY USING ALL OR ANY PORTION OF THE SOFTWARE YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT IF YOU DO NOT ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT THEN DO NOT USE THE SOFTWARE BY USING ANY UPDATED VERSION OF THE SOFTWARE WHICH MAY BE MADE AVAILABLE YOU ACCEPT THAT THE TERMS OF THIS AGREEMENT APPLY TO SUCH UPDATED SOFTWARE 1 Intellectual Property Rights The Software and its structure and algorithms are protected by copyright and other intellectual property laws and all intellectual property rights in them belong to RealVNC Limited RealVNC a United Kingdom Limited Company or are licensed to it You may not reproduce publish transmit modify create derivative works from publicly display the Software or part thereof Copying or storing or using the Software other than as permitted in Clause 2 is expressly prohibited unless you obtain prior written permission from RealVNC 2 Permitted and Prohibited Uses 2 1 During the term of this Agreement and as long as you comply with the terms of this agreement you may use the Software only with the Product for your personal use or for the internal use of your business You may make as many copies of the Software as you require for your own internal business purposes only and for archival purposes You are expressly prohibited from distributing the Software in any format in whole or in part for sa
64. TALLATION FURTHER Z S z g z INDEX 89 Radio Frequency Energy A Category 5 or better twisted pair cable must be used to connect the units in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances All other interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances European EMC directive 89 336 EEC This equipment has been tested and found to comply with the limits for a class A computing device in accordance with the specifications in the European standards EN55022 and EN55024 These limits are designed to provide reasonable protection against harmful interference This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that harmful interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment on and off the user is encouraged to correct the interference with one or more of the following measures a Reorient or relocate the receiving antenna b Increase the separat
65. View CATxIP 5000 and its power supply generate heat when ADDER purchase If the product should fail to operate correctly in normal use during the in operation and will become warm to the touch Do not enclose them or warranty period Adder will replace or repair it free of charge No liability can be place them locations where air cannot circulate to cool the equipment Do accepted for damage due to misuse or circumstances outside Adder s control not operate the equipment in ambient temperatures exceeding 40 degrees Also Adder will not be responsible for any loss damage or injury arising directly Centigrade Do not place the products in contact with equipment whose or indirectly from the use of this product Adder s total liability under the terms surface temperature exceeds 40 degrees Centigrade of this warranty shall in all circumstances be limited to the replacement value of this product If any difficulty is experienced in the installation or use of this product that you are unable to resolve please contact your supplier e Warning live parts contained within power adapter e No user serviceable parts within power adapter do not dismantle e Plug the power adapter into a socket outlet close to the module that it is powering Replace the power adapter with a manufacturer approved type only e Do not use the power adapter if the power adapter case becomes damaged cracked or broken or if you suspect that it is not operating properly
66. a your web browser 1 Launch your standard Web browser as usual 2 In the Address section type the address of the AdderView CATxIP 5000 as follows http v w x y where v w x y is the IP network address for example 192 168 0 3 e If you have been asked to also enter a port number 3 Press d A connection attempt will be made 4 In the browser window select the Connect using built in Java VNC viewer option to download a small application that will temporarily empower your browser on slow connections the application download can take several tens of seconds to complete Once complete a connection details dialog will be displayed s 3 P ME The previously entered Au VNC Viewer Connection Details EEK AdderView CATXIP 5000 address Server 192 168 3 1 0 O will be shown here Encryption Let Server Choose Default O If required select the J OK Cancel encryption mode MORE Options button Provides a range of viewer and connection settings MORE 5 Make any necessary option encryption changes and click the OK button to proceed Depending on the options selected you may need to confirm certain items 6 A second connection attempt will be made and if successful an authentication dialog will be displayed VNC Authentication No Encryption DER Username Password 7 Enter your username and password The viewer window should now open and show the current host computer Note f the Username entr
67. address Logoff admin local Logon admin local autologon Logoff admin local Logon admin local autologon Logoff admin local Logon steve local password Switch to host Computer 01 disconnected 192 168 0 2 2131 Idle timeout Logoff admin 192 168 0 2 Logoff steve local Logon admin local no auth comected 192 168 0 2 2286 Logon admin 192 168 0 2 no auth authenticated 192 168 0 2 2286 as admin D oClear Log Click to Optionally enter an Click to refresh IP address to which return to the list the status log should the main be sent menu To copy and paste the log You can copy the information listed within the log and paste it into another application 1 While viewing the log screen press Ctrl and C to copy the data into the clipboard 2 In a text application i e Word WordPad Notepad press Ctrl and V or right mouse click and Paste Syslog Server IP Address Logging information can optionally be sent as it occurs to a separate system using the standard Syslog protocol Enter the IP address of a suitable system in the field provided For further details e For details of the Syslog protocol RFC number 3164 http www ietf org rfc html To get here 1 Using VNC viewer or a browser log on as the admin user 2 Click the Configure button in the top right corner 3 Click the Logging and Status option ADDER OPERATION conmcunaton INSTALLATION
68. ance from Adder 49 Auto calibrate 42 Autoscanning 21 Auto select 71 77 Baud rate local setting 58 remote setting 67 Binary net masks 79 Brackets 7 fitting 8 Browser connection 39 viewer options 77 C Cable specifications 82 85 Calibrate mouse 42 screen 42 Calibrate all video settings 45 CAM connection 12 Cascade connections addressing 84 introduction 5 82 tips for success 83 Clear IP access control local setting 57 Colour level 71 Computer connection 12 ports 6 selecting 32 Computer Access Module connection 12 Configuration 17 initial IP 23 menus 19 50 overall steps 17 pages 20 60 saving and restoring 21 Confirmation box 35 Connections 9 Computer Access Module 12 computer system 12 global user 12 host computer 10 keyboard 10 local user 10 multiple video head 15 network port 11 power control 14 power supply 13 Connector specifications 85 Control menus 40 Controls viewer options 43 Control strings power switching 29 D Daisy chain cable 85 Date local setting 56 DHCP discovering allocations 27 during initial setup 18 remote setting 65 DNS addressing 27 E Encryption key 18 Encryption settings 24 viewer 48 End user licence 89 F Firewall 26 Firmware current version 62 recovery procedure 30 upgrade 30 Force encryption 56 Front panel controls and indicators 31 Full screen mode escape from F8 40 Functions 51 55 G Gateway local setting 57 remote
69. and the power switch box es are then connected to a mains power supply IMPORTANT Power switching devices have a maximum current rating It is essential to ensure that the total current drawn by the equipment connected to the power switching device does not exceed the current rating of the power switching device You must also ensure that the current drawn from any mains socket does not exceed the current rating of the mains socket Setting up configuring and using power switching requires three main steps e Connect and address the switch boxes gt e Configure the power strings e Operate power switching via the VNC toolbar or the local Functions menu To connect and address the switch boxes Note The AdderView CATxXIP 5000 unit can be powered on during this procedure however the switch boxes should be switched off The configuration steps below are for the Adder EPS M8 and EPS S8 power switches Other power switches may require different configuration Please refer to your power switch documentation 1 Mount up to four switch boxes in positions where they are close to the computer systems that they will control and not too distant from the AdderView CATXIP 5000 unit preferably within 2 5 metres 2 Use a serial cable with an RJ9 and a 9 pin D type connector see Appendix 8 for specification Attach the RJ9 plug to the socket marked IN on the first switch box Attach the other end to the socket marked OPTIONS on the AdderVi
70. atures the network port and the operation ADDER indicators Zz Q B s z LOC REM VNC 100 LNK PWR Pe eer ane IP network port la Cm5 aa The port by which global users are linked to the Z SESS ECC AdderView CATxIP 5000 unit This intelligent Ethernet port can automatically sense whether it is attached to a 10Mb or 100Mb network Z gt Indicators 5 These six indicators clearly show the key aspects of operation 3 e LOC Keyboard or mouse data are being received from the local console 8 e REM Keyboard or mouse data are being received from the remote console e VNC Indicates that a global user is connected and active e 100 Indicates the Ethernet network speed 10 100Mbs Z e LNK Indicates that a network link is present i lerdal e PWR Indicates that i t K This RS232 serial port can separately support the following functions NAICALES CNAE ROWERS DrESEnNk zl e Power switching can be configured to control multiple power switching devices e Remote control switching commands can be received that will change the channel as necessary e Synchronisation allows the actions of two or more AdderView CATxIP 5000 Z switches to be synchronised so that multiple computers video screens can be PAS switched and accessed z H H Eg Zz Lan Ee CE options u 2 Power input 8 The power supply ch A connects here z Local user port Computer ports Con
71. bles aux appareils num riques de la classe A prescrites dans le r glement sur le brouillage radio lectriques publi par le minist re des Communications du Canada ADDER OPERATION conncenanon INSTALLATION FURTHER Z S z g z INDEX 90 2010 Adder Technology Limited All trademarks are acknowledged Release 1 0e February 2010 Part No MAN AVXIP5000 Adder Technology Limited Adder Corporation Technology House 350R Merrimac Street Trafalgar Way Bar Hill Newburyport Cambridge CB23 8SQ MA 01950 United Kingdom United States of America Tel 44 0 1954 780044 Tel 1 888 932 3337 Fax 44 0 1954 780081 Fax 1 888 275 1117 Documentation by ffs i www ctxd com Adder Asia Pacific 6 New Industrial Road Hoe Huat Industrial Building 07 01 Singapore 536199 Tel 65 6288 5767 Fax 65 6284 1150 ADDER OPERATION conncunston INSTALLATION FURTHER z Q z e Z INDEX 91 Index A Access local and remote users 32 Access control configuration 66 mask calculation 80 Access mode shared amp private 42 Account creation for users 61 Address explanation 78 Addressing cascaded computers 84 DNS 27 network issues 26 power switch boxes 14 ADMIN forgotten password 21 password 20 Admin password initial setup 18 local setting 56 Advanced options 55 Advanced unit configuration 63 Artifacts on screen 40 Assist
72. ce they would all be local addresses However any difference in the upper three octets or the upper four bits of the last octet would slip through the mask and the address would be flagged as not being local ADDER OPERATION conncenanon INSTALLATION FURTHER z Q z e Z INDEX 79 Calculating the mask for IP access control The IP access control function uses a standard IP address and a net mask notation to specify both single locations and ranges of addresses In order to use this function correctly you need to calculate the mask so that it accurately encompasses the required address es Single locations Some of the simplest addresses to allow or deny are single locations In this case you enter the required IP address into the Network Address field and simply enter the Mask as 255 255 255 255 255 used throughout the mask means that every bit of the address will be compared and so there can only be one unique address to match the one stated in the Network Address field All locations The other easy setting to make is ALL addresses using the mask 0 0 0 0 As standard the IP access control section includes the entry 0 0 0 0 0 0 0 0 The purpose of this entry is to include all IP addresses It is possible to similarly exclude all addresses however take great care not to do this as you instantly render all network access void There is a recovery procedure should this occur A
73. ch Part number CATX SUNA Part number EPS S8 not available in North America Master power switch for connection to AdderView CATxIP 5000 or standalone Ethernet operation Part number EPS MB8 not available in North America ADDER Installation NOLIVTIVLISNI NOLLVYNSIANOOD i NOLLVaddO l NOILVWAOANI UAHLANA XHdNI ioe oo 5 lt TH p cC Daa gt lt x DSO Sek Wa TE o eae oo 6 a gt le Bese u Yo lt SS 2S 5 rete A vlov an vog e572 aes om z v een Nn a 3 Vc eh l om NY The AdderView CATxIP 5000 units offer three main mounting methods e Supplied four self adhesive rubber feet e Optional single unit rack brackets e Optional double unit rack brackets Mounting Connections screws and allows two AdderView CATXIP 5000 units to be connected side by side This kit comprises four brackets plus twelve Double unit rack brackets and fitted into a 1U rack slot Connections The AdderView CATxIP 5000 provides a great deal of flexibility in its configurations This chapter details the various connections that can be made to achieve the required installation Local Global user users page 10 page 11 GLOBAL USERS COMPUTER SYSTEM Computer system Computer power via CAM control switching page 12 page 14 Connections do not need to be carried out in the order given within this guide however where possible connect
74. ddress ranges Although you can define ranges of addresses due to the way that the mask operates there are certain restrictions on the particular ranges that can be set For any given address you can encompass neighbouring addresses in blocks of either 2 4 8 16 32 64 128 etc and these must fall on particular boundaries For instance if you wanted to define the local address range 192 168 142 67 to 192 168 142 93 The closest single block to cover the range would be the 32 addresses from 192 168 142 64 to 192 168 142 95 The mask needed to accomplish this would be 255 255 255 224 When you look at the mask in binary the picture becomes a little clearer The above mask has the form 11111111 11111111 11111111 11100000 Ignoring the initial three octets the final six zeroes of the mask would ensure that the 32 addresses from 64 01000000 to 95 01011111 would all be treated in the same manner See Net masks the binary explanation for details When defining a mask the important rule to remember is There must be no ones to the right of a zero For instance ignoring the first three octets you could not use a mask that had 11100110 because this would affect intermittent addresses within a range in an impractical manner The same rule applies across the octets For example if you have zeroes in the third octet then all of the fourth octet must be zeroes The permissible mask values for all octets are as follows
75. displayed in the viewer window when you click the Host button Users Select the users that will be permitted to connect to this host Either enter to allow all users or a list of users separated by commas e g admin nigel preben steve Hotkey KVM Port Declare the numeric sequence that is pressed together with the hotkeys usually Ctrl Alt to select this host system which is the same value as the KVM port number Power On Enter the code required to make an attached power control unit apply power to the selected host See Power switching configuration for details Power Off Enter the code required to make an attached power control unit remove power from the selected host See Power switching configuration for details 2 Enter the required information in each field 3 Click the OK button ADDER OPERATION conscunanon INSTALLATION FURTHER Z S E z INDEX 68 Logging and status This screen provides various details about the user activity on the AdderView CATXIP 5000 unit Date and time the event occurred 49 50 i57 58 32 40 48 50 a pd pd pd jd jad jd ja O 50 37 43 39 43 an 00 21 43 efault access 1 1 1 2 2 2 Click to clear all log entries arkapp arkapp arkapp arkapp arkapp arkapp arkapp arkapp arkapp arkapp arkapp arkapp arkapp arkapp Type of event user name and access method or remote IP
76. dure until all of the port address numerals have been entered then release en and at Note The numbers on your keyboard s numeric keypad are not valid use only the numeral keys above the QWERTY section Note If you do not have authorisation to view the selected port then a message will be displayed to explain your lack of access rights Note When using hotkeys the leading zeros for all single digit port numbers including all cascade levels are optional i e 01 02 09 Standard hotkeys The range of hotkey combinations are as follows Note If your hotkeys have been changed substitute them for cn and Lat in the examples given here on Car ajaa e ow Car AJ then oJ EJA ox an in Selects port 1 Selects port 2 Selects port 10 Note When entering multiple digit addresses as above keep n and pressed down until all other numbers have been entered Selects no host Displays the Host Selection menu so that you may choose a host by name ADDER OPERATION conncunaron INSTALLATION FURTHER INFORMATION 47 If you need to enter a port number Usually when you make a network connection to the AdderView CATxIP 5000 either using the VNC viewer or a Web browser you simply enter the IP address i e 192 168 0 3 However if a special configuration is necessary then you may be asked to specify a port number as well as the IP address What is a port To enter a p
77. e button within the Default section ADDER OPERATION conncenanos INSTALLATION FURTHER z Q z g Z INDEX 72 Misc Shared connection do not dis connect other viewers This option does not apply to AdderView CATxIP 5000 connections Full screen mode When ticked the VNC viewer will launch in full screen mode Use the menu key usually F8 to exit from full screen mode Full screen mode matches server resolution When ticked the VNC viewer will attempt to use the screen resolution of the selected host system Full screen mode uses all moni tors When ticked the VNC viewer will VNC Viewer Options Colour Encoding Scaling Inputs Misc Identities Load Save C Shared connection do not disconnect other viewers C1 Fult screen mode C Full screen mode matches server resolution CJ Full screen mode uses all monitors C Render cursor locally C Allow dynamic desktop resizing C only use protocol version 3 3 Beep when requested to by the server Offer to automatically reconnect M Try Single Sign On if server allows it V Enable file transfer V Enable sound Cl Only play sound when window active show the screen image using all available display monitors on multiple display systems Render cursor locally This option does not currently apply to AdderView CATxIP 5000 connections Allow dynamic desktop resizing
78. e Mouse Mode Mouse Switch Select the mouse button combination to exit from single mouse mode when active Use Quick Mouse Calibration Invokes optimised calibration techniques that handle the majority of mouse types Behaviour for admin connections when limit reached Determines what should occur when four global connections already exist and a fifth administrator connection attempt is made Options are Replace oldest connection Replace newest connection and Don t replace Only non administrator connections can be terminated in this way Use VESA GTF When ticked the VESA Generalized Timing Formula will be used to help determine the correct input video resolution and timing details See Appendix 10 for a list of all supported video modes Upgrade firmware Places the unit into upgrade mode See Upgrading AdderView CATxIP 5000 models ADDER OPERATION conneensnos INSTALLATION FURTHER z Q z e Z INDEX 63 Time amp date configuration This page allows you to configure all aspects relating to time and date within the AdderView CATxIP 5000 unit Logged on users admin 2 if 2i lt f gt A lt foom gt fem gt Timezone specifier e g ESTS UTC Time fmd Date Use NTP in Set Time from NTP Server NTP Server IP address Time amp Date Configuration Cancel Time and Date Use the arrow buttons to set the correct current time Use NTP When this option is
79. e done once per host The mode selection only affects the host being viewed so can be set differently for different hosts Standard keyboard Sun keyboard Right Ctrl F1 Stop Right Ctrl F2 Again Right Ctrl F3 Props Right Ctrl F4 Undo Right Ctrl F5 Front Right Ctrl F6 Copy Right Ctrl F7 Open Right Ctrl F8 Paste Right Ctrl F9 Find Right Ctrl F10 Cut Right Ctrl 1 Mute Right Ctrl 2 Volume Right Ctrl 3 Volume Right Ctrl 4 Power Right Ctrl H Help Certain PS 2 keyboards have a power key which will be mapped to perform the same function for a Sun system ADDER OPERATION conncunaion INSTALLATION FURTHER INFORMATION 44 Video Settings This dialog provides access to all of the key video settings that determine image quality and link performance Threshold The threshold is effectively a noise filter that differentiates between valid video signals and background noise or interference This has the effect of reducing unnecessary video signals between the AdderView CATxIP 5000 and the remote system thus improving performance Phase The phase setting adjusts the alignment of the host video output and the remote system video display to achieve the sharpest image Horizontal Position Determines the horizontal position of the host screen image within the viewer window Vertical Position Determines the vertical position of the ho
80. e to Window Size Custom Size Adjusts the server screen image to Scale Width to 100 suit the size of the viewer window Sesleri a Percent Custom Size V Preserve Aspect Ratio Adjusts the server screen image according to the Width and Height settings in the adjacent fields A drop box to the right of the fields allows you to define the image size by percentage or by pixels as required Cancel Preserve Aspect Ratio When ticked maintains a consistent ratio between the horizontal and vertical dimensions of the screen image OPERATION conmcunston INSTALLATION z PAS me ae zo Z INDEX IMPORTANT If you make any changes to the options given here and wish to retain them for successive connection sessions you must save the changes To do this change to the Load Save tab and click the Save button within the Default section 74 Identities This feature helps your VNC viewer to confirm that a revisited AdderView CATXIP 5000 is genuine and not another device masquerading as an AdderView CATXIP 5000 The list given will retain the identities of all visited units that have full security enabled When you first make a secure connection to the AdderView CATxIP 5000 the security information for that AdderView CATXIP 5000 unit is cached within this Identities tab i e the identity is known The next time that you connect to the AdderView CATxIP 5000 its identi
81. ect Host Menu 36 Unit Configuration Sa descdaatcoctmtntien dieu ceaseadetiennds lanai nedaaanane 56 z Global User accessoria aaa 37 Network CONnmGUratiOn niiiinpnnenuennhinnei 57 E Global user access via VNC Viewer cccceeeseeeeeeeeeeeteeeeees 38 Serial Configuratio Miossec aaa 58 Global user access via Web DroOWsSel cceseeeeeeeeeeteeeeees 39 R set CON QUE AUION iaioa aa 59 3 Using the viewer WINdOW ssccccsccstsceccctscicteenctientecieseteesaccae 40 Appendix 2 Configuration pages via viewer cceeee 60 S The menu Dafonisossnno Gameu anean 40 User accum ernu a Ee 61 When using the viewer WiNdOW eccceeeeseeeeeteees 40 Unit COMM IQUE AVION aiscin aa 62 z Mouse HOMES iaie a e O 41 Advanced unit configuration siccsstisa cece csccsecreticcssasdscecesce 63 Host selection srepun ann a 41 Time amp date configurato secano aa 64 m ASOT enrii aaa raaa 41 Network CONT IOQUPA UI ON sxstcc scctssaccasauscsusuecetomtnccntacinteramtantens 65 Auto calibrate fariasi 42 Seting IP access Control aain aae 66 Re synchronise mouse MRh ccccscessesesesceteteeseseseeeeseee 42 Serial port configuration cs ascetics radon acta pnneciniecnienainpnies 67 uo Access mode shared private cccesssceeeeeseeeeeeeeeees 42 Host CONPIGUIITION ance acchacnnneen cence 68 me Power BVH TT mernes ea 42 Logging and status mossoensis e a 69 F COTO L E 43 LDAP CONTigUrAtION oisasecenraishecsescnananvannabtucasicctse
82. ect Host menu here you can Computer 05 05 e select computers by name Computer 06 06 e Computer Q7 OF e Computer 0 amp ga e User Status _admin Shared Fi more menus F3 Find ESC Quit F4 Logout Use the LJ and tJ keys or the scroll wheel of an IntelliMouse to highlight the required computer name Alternatively for large configurations press amp J to perform an alphabetical search for a particular port name You can also use the PgUp and PgDn keys to move up or down a full page of list entries at a time or press the Home and End keys to quickly move to the beginning or end of the list respectively Note If security has been enabled then only computers to which the current user has permission will be displayed Press al to select the highlighted port Note Pressing d will select the highlighted port in shared mode other users can also view the computer To select the port in private mode press sht and c when choosing ADDER 0 0 5 7 V y CON conncunaion INSTALLATION l FURTHER INFORMATION To select a computer using mouse buttons Note This procedure works only with three button or IntelliMouse devices and only if the Mouse Switching option has been enabled by your administrator 1 Hold down the middle button or scroll wheel of the mouse 2 Click the left mouse button to select the next computer port When the correct port is reached release the middle button Note Clicking
83. ed by restricting client IP addresses using a non standard port number for access Ensuring sufficient security The security capabilities offered by the AdderView CATxIP 5000 are only truly effective when they are correctly used An open or weak password or unencrypted link can cause security loopholes and opportunities for potential intruders For network links in general and direct Internet connections in particular you should carefully consider and implement the following e Ensure that encryption is enabled By local configuration menu or global configuration page e Ensure that you have selected secure passwords with at least 8 characters and a mixture of upper and lower case and numeric characters By global configuration page e Reserve the admin password for administration use only and use a non admin user profile for day to day access e Use the latest Secure VNC viewer this has more in built security than is available with the Java viewer To download the viewer e Use non standard port numbers e Restrict the range of IP addresses that are allowed to access the AdderView CATXIP 5000 to only those that you will need to use To restrict IP access e Do NOT Force VNC protocol 3 3 e Ensure that the computer accessing the AdderView CATXIP 5000 is clean of viruses and spyware and has up to date firewall and anti virus software loaded that is appropriately configured e Avoid accessing the AdderView CATxIP 5000 from public c
84. een configured on the AdderView CATxIP 5000 ADDER OPERATION conncensnos INSTALLATION FURTHER z Q z e Z INDEX 49 Appendix 1 Local setup menus The AdderView CATxIP 5000 local setup menus allow a range of settings to be made both to the installation as a whole and to parts of the system accessed by each user ADDER To access the local setup menus 1 On the locally connected keyboard mouse select the Select Host screen in one of two ways e By simultaneously pressing and then releasing e m or e By pressing the middle and right buttons of a three button mouse If you are not already logged in do so now What to do if the ADMIN password has been forgotten 2 Press FJ to display the Main Menu 3 Use the following keys and J to highlight required options or arrow buttons to change values to quit and save the changes The following items and menus are available in the Main Menu screen e Functions e User Preferences e Global Preferences e Setup Options e Configuration CATxIF 5000 Main M The full set of options are only available to the Admin user All other users will see only the Functions and User Preferences options OPERATION conncenanon INSTALLATION FURTHER z Q z e Z INDEX 50 Functions The Functions menu contains a collection of procedures that affect various aspects of AdderView CATxIP 5000 operation
85. em on or off 1 Use the Hosts button to select the required computer A 2 Click the Power button and then select the Switch on n or Switch off option as appropriate Switch Off ADDER OPERATION conncunaion INSTALLATION FURTHER INFORMATION 42 Controls When clicked this button reveals a menu of EE options concerned with keyboard video and Controls Hosts mouse operation Single Mouse Mode Resync Mouse Single Mouse Mode Refresh Screen This mode is for fast network connections where kai P 2 awa A oard ro the cursor response is sufficient to provide instant Video Settings visual feedback on the remote screen When Info Show All Users enabled the cursor is captured within the viewer window until you use the escape hot keys To quit from single mouse mode press F8 and then P Alternatively enable and use the mouse button escape sequences see Advanced unit configuration for details The single mouse mode does not require calibration Resync Mouse This option has the same effect as the Fk button on the menu bar and re synchronises the local and remote mouse pointers Refresh Screen This option refreshes the whole screen image to remove any artifacts from moved screen items This is useful when using very low refresh rates on slow speed communication links Info When selected this option displays an information dialog showing the current logged on users the
86. en think of ports as extension numbers In a company of any size you generally wouldn t expect the accounts department to share the same telephone with the technical department Although their calls may all be related to the same company they concern very different aspects of that company It is the same with IP network connections Although you have only one network link into your computer and only one IP address phone number you are probably performing many different tasks through that one link often at the same time Thus when you browse the web your outgoing requests and the incoming information are all channelled through port 80 When you send an email it travels through port 25 and when you transfer files you are without knowing it using port 20 At the border crossing between the wider Internet and every local network attached to it there is a router that is usually combined with a firewall One of its main tasks is to direct incoming traffic to the correct place within its local network A key piece of information to help it do this is the port number User with VNC viewer accesses IP address 129 7 1 10 this automatically uses port 5900 User accesses the company website at 129 7 1 10 this automatically uses port 80 Router firewall address 129 7 1 10 Router is programmed to send port 5900 VNC traffic to local address 192 168 0 3 and port 80 web traffic to local address 192 168 0 42 as i Web server
87. erView CATxIP 5000 or AdderView CATx 1000 to any CAM also does not exceed 10m e The procedure given opposite may be carried out in any order but for clarity the instruction will begin at the AdderView CATxIP 5000 unit The procedure remains the same regardless of exactly which cascade levels are being connected The basic rule is that each link is made by connecting a COMPUTER CONNECTIONS port of the ADDERVIEW CATxIP 5000 upper switch to the REMOTE USER PORT on the front panel of the ADDERVIEW CATx 1000 To connect units in cascade 1 Ensure that power is disconnected from the AdderView CATxIP 5000 and all other units to be connected 2 Connect one end of the cascade link cable to an appropriate COMPUTER CONNECTIONS port on the rear panel of the AdderView CATxIP 5000 INDOOR USE ONLY 3 Connect the other end of the cascade link cable to the remote user port RJ45 socket on the front panel of the AdderView CATx 1000 unit 4 Repeat steps 2 and 3 for the cascade links between the AdderView CATxIP 5000 and each AdderView CATx 1000 unit Once the units and computers have been connected you can edit their names to make it much easier to locate them See the To create a new host entry section in the Host configuration page of Appendix 2 for more details See also e Addressing computers in a cascade ADDER OPERATION conncenanos INSTALLATION FURTHER Z S z g z INDEX
88. essing the middle and right buttons of a three button mouse or 2 Press J You will be logged out and the screensaver will be displayed Press a key or move the mouse to re display the login window ADDER 0 0 5 7 V y CO soxmunanios INSTALLATION FURTHER INFORMATION The confirmation status box User preferences and functions The AdderView CATxIP 5000 provides CATxIP 5000 Status In addition to enabling or disabling the confimation box you can also Rona the option of a confirmation box that is Enma Part e Select the screen saver style displayed on screen for three seconds after Computer 01 01 acioreanousoopeistionrar a computer is selected The confirmation User Status box indicates the current user port and your admin Shared e Perform power control functions user name the selected computer and the All of these options are discussed within Appendix 1 connection status You can enable or disable the confirmation box as required To enable disable the confirmation box 1 Display the Select Host menu in one of two ways e By simultaneously pressing and then releasing en Cat MJ or e By pressing the middle and right buttons of a three button mouse If you are not already logged in do so now 2 Press E to select More menus 3 Highlight the User Preferences option and press d to select 4 Highlight the Confirmation Box option and press _se xe _ to select Enabled or
89. ew CATXIP 5000 allows it this setting will configure an encrypted link otherwise it will be un encrypted Whenever encryption does take place the viewer will first need to create the necessary secure key before the connection process can continue Supported web browsers The following web browsers have been tested and found to work correctly with AdderView CATxIP 5000 Windows e Internet Explorer 5 50 and above with Microsoft Java Virtual Machine release 5 50 with Java Runtime Environment 1 3 or above Linux e Netscape 4 61 and above with Java Runtime Environment 1 1 or above e Opera with Java Runtime Environment 1 1 or above ADDER OPERATION conncunron INSTALLATION FURTHER INFORMATION 48 Further information This chapter contains a variety of information including the following e Getting assistance see below e Troubleshooting see right e Appendices e Appendix 1 Configuration menus e Appendix 2 Configuration pages via viewer e Appendix 3 VNC viewer connection options e Appendix 4 VNC viewer window options e Appendix 5 Browser viewer options e Appendix 6 Addresses masks and ports e Appendix 7 Cascading multiple units e Appendix 8 Cable specifications e Appendix 9 Hotkey sequence codes e Appendix 10 Supported video modes e Safety information e Warranty e End user licence agreement e Radio frequency energy statements Getti
90. ew CATxIP 5000 AdderView CATxIP 5000 rear panel Serial cable to first power switch box 3 For each of the remaining switch boxes if used use a serial cable with RJ9 connectors at both ends see Appendix 8 for specification Attach one end to the socket marked ouT of the previous box and the other end to the socket marked IN of the next box 4 Set the addressing switches on each switch box Ef Switch 1 Switch 2 using the two micro switches marked SIct on 1 Off Off the front panel The box connected directly to 2 On Off the AdderView CATxIP 5000 is Box 1 and so on down the daisy chain line to Box 4 at the end Off On 4 On On Attach IEC to IEC power leads between each port and the power input socket of each computer system that requires power switching Carefully note to which power ports on which boxes each computer system is connected If computer systems have multiple power inputs then each input must be connected via separate ports which can be on the same or different boxes 6 Connect each box to a suitable mains power input Now proceed to the configuration stage covered in the Power switching configuration section within the Configuration chapter ul Off switch upwards On switch downwards Switch 1 is on the left side ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Multiple video head connections Two or more AdderView CATxIP 5000 units can be connected
91. for the screen and the mouse See Auto calibrate for important information about this feature How do I change between host computers You can either click the Hosts button to select a host by name see Host selection or use hotkey presses to choose a host by its port number see VNC Hotkey selection How do I remove traces of moved items from the screen When you move an item or window across the screen sometimes it can leave unsightly trails These are called artifacts and can be particularly prevalent when the connection speed is low To remove artifacts click the Controls button and select the Refresh screen option See Controls How do I make the most of a slow connection The VNC viewer is slightly better suited to slower connections than the browser viewer because it offers more options Click the Options button of the VNC viewer when entering the AdderView CATxIP 5000 address during log on Adjust the Threshold setting Ensure that the video Threshold setting is set higher than the automatic setting suggests Tweak this setting manually to ensure the best setting Fewer colours Select the Low 64 colours mode The Very low option offers hardly any improvement and looks a lot worse Rate limit mouse events When selected this mode greatly reduces the mouse movement data that are sent to the host computer When you move the local mouse the remote cursor will catch up roughly once per second ADDER
92. g computers in a cascade wa ennn nnn AdderView CATxIP 5000 The cascade tree The diagram shows how an AdderView CATXIP 5000 unit and multiple AdderView CATx 1000 units can be cascaded to two levels Computer systems can be connected at any level The local or global users Can access computer systems situated anywhere within the cascade tree ADDER OPERATION conncenanon INSTALLATION FURTHER Z S z g z INDEX 82 Connecting units in cascade The method for cascading AdderView CATxIP 5000 and AdderView CATx 1000 units is straightforward and requires no hardware settings or lengthy configuration process The method of linking units is the same regardless of the cascade level or number of devices attached Put simply e A single cascade link is made by connecting a COMPUTER CONNECTIONS socket of the ADDERVIEW CATxIP 5000 unit to the REMOTE USER PORT socket of the ADDERVIEW CATx 1000 unit below it Please consider the following when making cascade connections between units Tips for successful cascading e The maximum number of levels for a cascade is two e For each cascade link use a standard category 5 5e or 6 twisted pair cable terminated at each end with an RJ45 connector There must be no crossover connections within the cable The cascade link cables can be up to 10m 32 feet in length providing that the total length from the Add
93. he last octet is completely zero and is clean for illustrative purposes However actual net mask calculations are carried out not on whole decimal numbers but bit by bit on binary numbers hence the term bit wise In a real local network a net mask might be 255 255 255 240 Such an example would no longer be quite so clear until you look at the net mask in its binary form 11111111 11111111 11111111 11110000 In this case the four zeroes at the end of the net mask indicate that the local part of the address is formed by only the last four bits If you use the diagram from the previous example and insert the new net mask it will have the following effect on the final result wees r pe Decimal octet prior to AND 192 168 1 42 154 1 5 4 operation with net mask Seen e B E 253 255 255 840 a 10011010 o Binary equivalent of 154 192 168 142 144 Inside a bit wise AND function When you open up the last octet of the net mask and look at the binary inside you can see the last four zero bits preventing any 1 s in the address from falling through 1 0010000 o Binary octet after AND operation with net mask e 1 __ pecimal equivalent of 10010000 K Thus when 154 is bit wise ANDed with 240 the result is 144 Likewise any local address from 192 168 142 144 through to 192 168 142 159 would produce exactly the same result when combined with this net mask hen
94. hich computer port should be linked through to the user port The table given here summarises the valid control codes Host computer port channel 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 0 video off Local user 10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F 71 VNC user1 20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2 E 2F 72 VNC user2 30 31 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 3F 73 VNC user3 40 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4 74 VNCuser4 50 51 52 53 54 55 56 57 58 59 5A 5B 5C 5D 5E 5F 75 OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Configuration Almost all configuration and operational aspects of the AdderView CATxIP 5000 unit are controlled via on screen menu displays Overall initial configuration When setting up a new installation the following stages are recommended 1 ul Enable the general Security option With security disabled default setting a local or remote user attached to the AdderView CATxIP 5000 will have full and unrestricted access to all computers and all AdderView CATxIP 5000 settings In larger installations you are strongly recommended to enable security and set up individual user accounts with access privileges Create an ADMIN administration password All AdderView CATxIP 5000 units have a fixed user account that cannot be deleted or renamed called ADMIN If you intend to use security then it is important to allocate a password to the ADMIN acc
95. iance with the laws of your local jurisdiction regarding the import export or re export of the Software and agree to comply with such restrictions and not to export or re export the Software where this is prohibited By downloading the Software you are agreeing that you are not a person or entity to which such export is prohibited 6 Term and Termination This licence shall continue in force unless and until it is terminated by RealVNC by e mail notice to you if it reasonably believes that you have breached a material term of this Agreement In the case above you must delete and destroy all copies of the Software in your possession and control and overwrite any electronic memory or storage locations containing the Software 7 General Terms 7 1 The construction validity and performance of this Agreement shall be governed in all respects by English law and the Parties agree to submit to the exclusive jurisdiction of the English courts 7 2 If any provision of this agreement is found to be invalid by any court having competent jurisdiction the invalidity of such provision shall not affect the validity of the remaining provisions of this agreement which shall remain in full force and effect 7 3 No waiver of any term of this agreement shall be deemed a further or continuing waiver of such term or any other term 7 4 This agreement constitutes the entire agreement between you and RealVNC ADDER OPERATION conncenanos INS
96. in Search Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer gt Sooo m o Erase Host Configuration Add entry for unrecognised host M Save 1 2 3 4 5 6 7 8 9 Hosts Configuration Cancel Add entry for unrecognised host When selected any systems visited that are not specified in the Hosts list will be added to the list It is useful to tick this option when cascaded systems are first added to the installation Sort Allows you to reorder the list of hosts either alphabetically or by entry number Erase Host Configuration Removes all hosts from the list To get here 1 Using VNC viewer or a browser log on as the admin user 2 Click the Configure button in the top right corner 3 Click the Host Configuration option To create a new host entry 1 Click one of the host entries to reveal a Host configuration dialog Note Host computers connected to a cascaded AdderView unit will appear within the list providing the Add entry for unrecognised host option is ticked and you can easily discern them from directly connected systems because their addresses will be four digits rather than two Host Configuration Name Computer 01 Users Hotkey 7 KUM Port jor Power Control Sequence Power On Jon Power Off fort Save Clear Cancel Name Enter the name that will be
97. in user 2 Click the Configure button in the top right corner 3 Click the Network Configuration option To define a new IP access control entry 1 Click the Add button to display a popup dialog Netuork Address y O Mask i y O Access gt OK Cancel Network Address Mask Access Enter the network address Enter an IP network mask Use the arrow buttons to that is to be allowed or denied that indicates the range of select either Allow or access If a range of addresses addresses that are to be Deny as appropriate is being specified then specify allowed or denied access any one of the addresses For instance if only a single within the range and use the specified IP address were to be Mask entry to indicate the size required the mask entry would of the range be 255 255 255 255 in order to specify a single location See Calculating the mask for IP access control for details 2 Enter the base network address the mask and select the appropriate access setting 3 Click the OK button To reorder access control entries IMPORTANT When reordering ensure that any specific allowed addresses are listed higher in the list than any denied addresses Take care not to invoke any deny access settings that would exclude valid users 1 In the access control list click on the entry to be moved 2 Click the Up or Down buttons as appropriate To edit remove access control entries 1 In the access con
98. ion between the equipment and the receiver c Connect the equipment to an outlet on a circuit different from that to which the receiver is connected d Consult the supplier or an experienced radio TV technician for help FCC Compliance Statement United States This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a class A computing device in accordance with the specifications in Subpart J of part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area may cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment Canadian Department of Communications RFI statement This equipment does not exceed the class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applica
99. is powered on Only one user can be set to use auto logon by default it is the admin user ADDER OPERATION conncenanos INSTALLATION FURTHER z Q z e Z INDEX 61 Unit configuration This page provides access to a selection of both basic and advanced settings for the AdderView CATxIP 5000 Many of the settings displayed here are also accessible through the on screen menu Logged on users admin Hardware Version AVIP5000 32M 32M Firmware Version 1 06 13 Host Keyboard Layout Admin Password Unit Name Menu Bar Toggle Hot Key Display Menu Bar for New Connections V E Prefer Off Bi 4 lt Ctri Alt E Advanced Unit Configuration Cancel Encryption Number of simultaneous VNC Users UNC Viewer Hot Key Sequence Unit Configuration Hardware Version Indicates the version of the electronic circuitry within the AdderView CATxIP 5000 unit Firmware Version Indicates the version of the internal software within the AdderView CATxIP 5000 flash memory This may be updated using the flash upgrade procedure Host Keyboard Layout Use the arrow buttons to match the keyboard layout expected by the host system Admin Password Enter the password that will be used to gain administrator access to the AdderView CATxIP 5000 There can only be one admin user and only that user is given access to the configuration menus To get here 1 Using VNC viewer or a browser log on as the
100. l admin user Press cn at M hotkeys can change Press FJ to show the Main Menu Select Configuration and press d Select Reset Configuration and press di w E A To reset the AdderView CATxIP 5000 configuration 1 From a local or remote not accessible from a global keyboard log on as the admin user Press cn J at J mj hotkeys can change Press FJ to select More menus Select Configuration Select Reset Configuration Highlight the Reset option and press al After a short period you should see the first of five initial configuration screens See Initial configuration for details NOW E e S ADDER OPERATION conncenanon INSTALLATION FURTHER z Q z e Z INDEX 59 Appendix 2 Configuration pages via viewer This section covers the configuration pages that are available to global admin cas ADDER users using either the VNC viewer or the browser methods of access To access the remote configuration pages 1 Make a global connection to the AdderView CATxIP 5000 unit and login as the admin user 2 Once logged in click the Configure button in the top right corner of the window Main configuration page OPERATION conrcensnos INSTALLATION Logged on users Indicates the current users irrespective of whether they are connected locally or via a network Click the required option e User Accou
101. le or for commercial use or for any unlawful purpose 2 2 You may not rent lease or otherwise transfer the Software or allow it to be copied Unless permitted by law you may not reverse engineer decompile or disassemble the Software 3 Warranty REALVNC DOES NOT WARRANT ANY RESULTS OBTAINED USING THE SOFTWARE TO THE EXTENT PERMITTED BY LAW REALVNC DISCLAIMS ALL OTHER WARRANTIES ON THE SOFTWARE EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY NON INFRINGEMENT OF THIRD PARTY RIGHTS AND FITNESS FOR PARTICULAR PURPOSE 4 Limitation on Liability UNDER NO CIRCUMSTANCES SHALL REALVNC BE LIABLE FOR ANY CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES WHATSOEVER INCLUDING LOST PROFITS OR SAVINGS ARISING OUT OF THE USE OF THE SOFTWARE THE SERVICE OR THE INFORMATION RELIANCE ON THE DATA PRODUCED OR INABILITY TO USE THE SOFTWARE THE SERVICE OR THE INFORMATION EVEN IF REALVNC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES AND COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATION MAY NOT APPLY TO YOU NOTHING IN THIS AGREEMENT LIMITS LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM A PARTY S NEGLIGENCE OR FROM FRAUDULENT MISREPRESENTATION ON THE PART OF A PARTY 5 Export Control The United States and other countries control the export of Software and information You are responsible for compl
102. leased at the end of a line however you can also determine that a key is pressed and released within a sequence Any of the following three examples will send a command that emulates and a press and release of the Scroll Lock key SCROLL SCROLL SCROLL SCROLL Example SCROLL SCROLL 1 ENTER Press and release scroll twice press 1 then enter then release all keys equivalent definition is SCROLL SCROLL SCROLL SC ROLL 1 ENTER 1 ENTER Using abbreviations To reduce the length of the key definitions any unique abbreviation for a key can be used For example scroll scr and even sc all provide an identifiable match for ScrollLock whereas en could not be used because it might mean Enter or End ent would be suitable for Enter Note Hotkey sequences and abbreviations are not case sensitive For information about where to enter these codes please see the section Keyboard control ADDER OPERATION conrcenanon INSTALLATION FURTHER z Q z e Z INDEX 86 Appendix 10 Supported video modes The following video modes are supported and can be automatically configured by the AdderView CATxIP 5000 units Support for VESA GTF Generalized Timing Formula is available and can be enabled via the Advanced Unit Configuration screen The support for VESA modes conforming to GTF is up to 1920 x 1200 60Hz although video modes above 1600 x
103. ludes a web server or any other device serving port 80 then if you want to use the web browser interface from outside the local network environment the HTTP port number of the AdderView CATxIP 5000 may need to be changed When you change the HTTP port to anything other than 80 then each remote browser user will need to specify the port address as well as the IP address For instance if you set the HTTP port to 8000 and the IP address is 192 168 47 10 then browser users will need to enter http 192 168 47 10 8000 Note the single colon that separates the IP address and the port number The firewall router would also need to be informed to transfer all traffic to the new port number through to the AdderView CATxIP 5000 If you need to change the VNC port number If you change the VNC port to anything other than 5900 then each VNC viewer user will need to specify the port address as well as the IP address For instance if you set the VNC port to 11590 and the IP address is 192 168 47 10 then VNC viewer users will need to enter 192 168 47 10 11590 Note the double colons that separate the IP address and port number The firewall router would also need to be informed to transfer all traffic to the new port number through to the AdderView CATxIP 5000 Addressing When the AdderView CATxIP 5000 is situated within the local network you will need to give it an appropriate local IP address IP network mask and defaul
104. mbers only No symbols or upper case characters are permissible The user name can be between 1 and 16 characters in length Password Passwords are case sensitive and can include certain keyboard symbols The password can be between 1 and 16 characters in length It is important to note however that the password background remains shaded in amber while the AdderView CATxIP 5000 considers your entered password to be too easy to guess A suitable password is best constructed using a mixture of more than 6 letters numbers and punctuation characters Confirm Pwd Re enter your password here to confirm that it is correct Local When ticked the selected user can gain access using the local KVM console directly connected to the AdderView CATxIP 5000 unit Remote When ticked the selected user can gain access via an IP network link such as a local intranet or the wider Internet depending on how the AdderView CATxIP 5000 is connected Power When ticked the selected user will be permitted to control the power input to host systems requires optional power control switch unit s to be fitted IsAdmin When ticked the selected user will be given access to the administrator level configuration menus and will also have the ability to force a host computer connection to shared if another user has selected a private session Auto Logon When ticked the selected user will be automatically logged on at the local user port whenever the unit
105. mbers separated by colons A section of the MAC address identifies the manufacturer while the remainder is effectively the unique electronic serial number of your particular unit Use DHCP DHCP is an acronym for Dynamic Host Configuration Protocol Its function is particularly useful when connecting to medium size or larger networks such as the Internet When this option is selected your AdderView CATxIP 5000 will attempt to locate a DHCP server on the network If such a server is located it will supply three things to the AdderView CATxIP 5000 an IP address an IP network mask also known as a Subnet mask and a Gateway address These are not usually granted permanently but on a lease basis for a fixed amount of time or for as long as the AdderView CATxIP 5000 remains connected and switched on Discover allocations To get here 1 Using VNC viewer or a browser log on as the admin user 2 Click the Configure button in the top right corner 3 Click the Network Configuration option IP Address This is the identity of the AdderView CATxIP 5000 within a network The IP_ address can be thought of as the telephone number of the AdderView CATxIP 5000 Unlike the MAC address the IP address can be altered to suit the network to which it is connected It can either be entered manually or configured automatically using the DHCP option When the DHCP option is enabled this entry is greyed out IP Network Mask
106. movements This operation is also selectable from the Controls menu To re synchronise the mouse 1 Use the Hosts button to select the required computer 2 Click the k button and then click OK in the subsequent pop up message Note If you find that this doesn t work you may need to perform a mouse calibration again Access mode shared private Up to five users can be simultaneously logged in four global users plus one local and all can view the same or different hosts according to their permission status If you need to perform a sensitive task that should not be viewed by other users you can change the access mode to Private This action blanks the viewer window for any user attempting to view the same host Note For the courtesy of other users this mode should be used sparingly The admin user or any user who has been given IsAdmin status see User accounts has the ability to overrule the private setting To change the access mode 1 Click one of the arrow buttons adjacent to the Shared Private indicator gt J ff shared gt a Power switching When configured and where you have access rights this option allows you to control the mains power input to the currently selected host computer Note This option is generally used to power cycle remote systems that have failed to respond Before switching a system off ensure that all attempts have first been made to power it down through normal means To switch a syst
107. n video signals and is a small aj time delay to allow the beam of cathode ray tube displays to return to the top left corner the screen As flat panel xj isplays do not have a beam the blanking period can be Save Cancel removed Reduced Blanking The Reduced Blanking option can be enabled when using flat panel display monitors and helps to save bandwidth without any loss Reduced Blanking Custom Modes O Advanced Video Settings This option contains video signal settings that do not normally need to be adjusted Pixel Format Determines the colour depth and data required to represent each video pixel Pixel Format lt 16bpp 555 gt Tile Width lt 16 gt Height lt 16 gt Yuu RGB Cancel YUV RGB Determines the colour space used by the unit Timing Details Save Tile Width and Height Determines the size of the sample areas into which the source video screen is divided for examination purposes Smaller sizes result in more areas to sample larger areas result in more frequent screen area refreshes 16 is considered to be the optimum size for both the width and height settings Timing Details Click this button to display information that is useful when debugging video problems Information Detected Mode Horizontal Period 15 625us Polarity Positive Vertical Period 16 698ms Polarity Positive Selected Mode vesa 1280 x 1024 60Hz Horizontal Period 15 6
108. n a lease basis for a fixed amount of time or for as long as the AdderView CATxIP 5000 remains connected and switched on Discover allocations IP Address This is the identity of the AdderView CATxIP 5000 within a network The IP address can be thought of as the telephone number of the AdderView CATxIP 5000 Unlike the MAC address the IP address can be altered to suit the network to which it is connected It can either be entered manually or configured automatically using the DHCP option When the DHCP option is enabled this entry is unavailable See IP addresses Net Mask Also often called the subnet mask this value is used alongside the IP address to help define a smaller collection or subnet of devices on a network In this way a distinction is made between locally connected devices and ones that are reachable elsewhere such as on the wider Internet This process helps to reduce overall traffic on the network and hence speed up connections in general See Net masks Gateway This is the address of the device that links the local network to which the AdderView CATxIP 5000 is connected to another network such as the Internet Usually this is a network switch or router and it will be used whenever a device to be contacted lies outside the local network VNC Port This is the logical link through which communications with a remote VNC viewer will be channelled see What is a port The default setting is 5900 which i
109. n menu offers three encryption settings e Always on This setting will force all viewers to use encryption Note This setting will preclude any VNC viewer versions that do not support encryption e Prefer off This setting does not enforce encryption unless a viewer OPERATION CONFIGURATION INSTALLATION specifically requests it If a viewer has its Let server choose setting then an un encrypted link will be set up e Prefer on This setting generally enforces encryption unless an earlier viewer version is unable to support it in which case the link will be un encrypted If a viewer has its Let server choose setting then the link will be encrypted Viewer encryption settings The web browser viewers and VNC viewers of level 4 0b5S or higher offer four Z encryption settings BE e Always on This setting will ensure that the link is encrypted regardless of 2 5 the AdderView CATxIP 5000 encryption setting zo e Let server choose This setting will follow the configuration of the Z AdderView CATxIP 5000 If the AdderView CATxIP 5000 has Always on or Prefer on set then the link will be encrypted If the Prefer off setting is selected at the AdderView CATxIP 5000 then the link will not be encrypted 9 e Prefer off This setting will configure an un encrypted link if the A AdderView CATxIP 5000 will allow it otherwise it will be encrypted Z e Prefer on If the AdderView CATxIP 5000 allows i
110. n operate at 10 or 100Mbps according to the network speed The AdderView CATxIP 5000 is designed to reside quite easily at any part of your network e It can be placed within the local network behind any firewall router connections to the Internet or e It can be placed externally to the local network on a separate sub network or with an open Internet connection Wherever in the network the AdderView CATxIP 5000 is situated you will need to determine certain configuration issues such as address allocation and or firewall adjustment to allow correct operation Please refer to Networking issues within the Configuration chapter for more details IMPORTANT When an AdderView CATxIP 5000 is accessible from the public Internet or dial up connection you must ensure that sufficient security measures are employed C COMPUTER POWER SYSTEM SWITCH To connect the IP network port for global users 1 Depending upon where in the network the AdderView CATxIP 5000 is being connected run a category 5 5e or 6 link cable from the appropriate hub or router to the AdderView CATxIP 5000 unit 2 Connect the plug of the link cable into the IP port on the front panel of the AdderView CATxIP 5000 unit AdderView CATxIP 5000 front panel a Category 5 5e or 6 cable from LAN network switch 3 Configure the network settings as appropriate to the position of the AdderView CATxIP 5000 within the network see Networking i
111. ndicator signal activity Computer Access Module Note CAMs derive power from the Category 5 5e or 6 computer system via either the PS 2 style cable to AdderView keyboard connector USB or SUN connector CATxIP 5000 5 At the other end of the cable run attach the cable connector to one of the sockets labelled COMPUTER CONNECTIONS on the rear panel of the AdderView CATxIP 5000 unit Note Each CAM is specifically shaped so that it can be secured AdderView CATxIP using a cable tie around 5000 rear panel its middle In this way we two CAMs can also be neatly joined together back to back Category 5 5e or 6 cable from CAM ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Power in connection The AdderView CATxIP 5000 unit is powered by the supplied 5V power adapter There is no or off switch on the unit so operation begins as soon as a power adapter is connected I COMPUTER SYSTEM SWITCH To connect the power supply 1 Attach the output lead from the power adapter to the 5v socket on the rear panel of the AdderView CATxIP 5000 AdderView CATxIP 5000 rear panel output lead from power adapter 2 Connect the IEC connector of the supplied country specific power lead to the socket of the power adapter 3 Connect the power lead to a nearby main supply socket Note Both the AdderView CATxIP 5000 and its power supply generate heat when in operati
112. nect a USB keyboard and mouse plus a video Each computer connects to one of these ports monitor to these connectors These allow you to via standard category 5 5e or 6 cabling At the perform the initial configuration of the AdderView other end of the cabling a CAM Computer Access CATxIP 5000 Additionally you can use these to locally Module is used to provide the necessary keyboard control the connected computer s video and mouse connections 6 Whats in the box ADDER AdderView CATxIP 5000 AVX5016IP 16 computer connections 1 local console connection 4 global user network connections Power adapter and country specific power lead Four self adhesive CD ROM x 2 rubber feet Double unit rack brackets Includes twelve screws Part number RMK4D OPERATION conncenanon INSTALLATION e P Cy Computer Access Modules One required per connected computer There are three different formats depending on the required computer e Ce Ce v P Ce connections Single unit rack brackets Includes four screws PS 2 style Part number RMK4S FURTHER INFORMATION Connectors Analog video PS 2 style keyboard and PS 2 style mouse Part number CATX PS2 USB Connectors Analog video and USB keyboard mouse Part number CATX USB Sun with audio Slave power switches for connection Connectors Analog video Sun keyboard mouse and to AdderView CATxIP 5000 or master 3 5mm audio jack power swit
113. ng assistance If you are still experiencing problems after checking the list of solutions in the Troubleshooting section then we provide a number of other solutions e Adder Technology website www adder com Check the Support section of our website for the latest solutions and driver files e Email support adder com e Fax inthe UK 01954 780081 in the US 1 888 275 1117 e Phone in the UK 01954 780044 in the US 1 888 932 3337 Troubleshooting Global network users are unable to contact the AdderView CATxIP 5000 e Check that the correct address is being used by the remote users e Check the network settings Check that the users network address has not been excluded in the IP access control section e f the AdderView CATxIP 5000 is situated behind a firewall check that the relevant ports are being allowed through the firewall and are being correctly routed e Check the front panel indicators the LNK indicator should be on If the network link is a 100Mbps connection the 100 indicator should also be on The remote cursor is not correctly responding to my mouse movements e Recalibrate the mouse When doing so ensure that the host system does not have mouse cursor trails enabled and that the top left corner of the screen is clear of application windows When logging on using VNC viewer cannot enter a username e Either the VNC viewer is an old version download a new one or only the admin user has b
114. no effect on AdderView CATxIP 5000 installations 77 Appendix 6 Addresses masks and ports IP address network masks and ports are all closely linked in the quest for one device to find another across disparate network links IP addresses As a rough analogy consider how you use the telephone system The phone number for Adder Technology in the UK is 0044 0 1954 780044 This number consists of three distinct parts e 0044 connects from another country to the UK e 0 1954 selects the main telephone exchange in the Bar Hill area of Cambridgeshire and e 780044 is the unique code for Adder Technology within Bar Hill The important parts of the whole number depend on where you are If you were based in the same local area as Adder Technology there would be no point in dialling out of the UK or even out of the area The only part of the whole number that you are interested in is the final part 780044 In a similar way to the various parts of the telephone number the four sections or Octets of every IP address have different meanings or weights Consider the following typical IP address 192 168 142 154 192 is the most global part of the number akin to the 0044 of the phone number and 154 is the most local similar to the 780044 unique local code of the phone number When two network devices communicate with each other they always dial the whole number regardless of their respective locations in a network
115. npton Let Sarar Choose efoul Il 5000 or host computer ere ok Cance p oy ft Click here to Accept clipboard from server IT View only ignore mouse amp keyboard access the options This feature is restricted to software server M Accept clipboard from server versions of VNC and has no effect on I Send clipboard to server AdderView CATxIP 5000 installations There are four options pages _oK Cancel Send clipboard to server Encoding and colour level This feature is restricted to software server versions of VNC and has no effect on AdderView CATxIP 5000 installations Auto select When ticked this option will examine the speed EMMA AAA Security of your connection to the AdderView CATxIP P i agl eza i f 5000 and apply the most suitable encoding es 2 inputs Becuri Misc 512 bits low security i f VNC Viewer Connectio method This option is suggested for the aia ce ala Selects the lowest level of encoding for ee er m majority of installations W Auto select Full all available colour communications between the browser and the E ead 2 E ZRLE Medium 256 colours AdderView CATxIP 5000 Key lenath Preferred encoding CHexile C Low 64 colours 512 bits low security C 1024 hits medium security 1024 bits medium security Selects the middle level of encoding for on i communications between the browser and the C 2048 bits high security AdderView CATxIP 5000 ok Cancel There are three manually selectable
116. ns optimising for 40 Supplied items 7 Syslog 69 70 T Threshold adjustment 45 Time local setting 56 Time amp date configuration 64 Troubleshooting 49 U Unit Configuration 56 62 Unit name local setting 56 remote setting 62 Upgrade firmware 30 recover after failure 30 Use DHCP local setting 57 User accounts 61 User preferences 52 54 V Video modes 87 Video settings 43 Viewer window 40 VNC port initial setup 18 local setting 57 remote setting 65 when altered 26 VNC viewer connection 38 connection options 71 download 38 window options 76 W Warranty 88 Web browser connection 39 viewer options 77 Z ZRLE 71 77 ADDER OPERATION conncenanos INSTALLATION FURTHER INFORMATION INDEX
117. ntrolled computers All AdderView CATx models provide full enterprise level security to restrict access to authorised personnel A copy of the ADDER NET application is included within the package This useful utility allows you to quickly and efficiently manage user groups and their access permissions across multiple devices such as the AdderView CATxIP 5000 Optional power switch control allows you to remotely perform a hard reset on any host system no matter how badly it may have locked up Global users The IP models can support up to four global users IP network Internet ADDER NET keeping control For larger installations the ADDER NET application manages your hosts devices and users to enable quick configuration and secure flexible operation A copy is included with every AdderView CATxIP 5000 unit Many computers Each AdderView CATxIP 5000 unit can directly support sixteen computer at any one time Each user can link to any host computer for which they have permission IP network Internet The IP port allows direct connection to an Ethernet based local network and from there onto the wider Internet Alternatively the robust AdderView CATxIP 5000 security system will allow direct connection to the outside world Each host system is linked using a Computer Access Module CAM and category 5 5e or 6 cabling to a maximum distance of 10m 32 ft from the AdderView CATxIP
118. nts e Unit Configuration e Time amp Date Configuration e Network Configuration e Serial Port Configuration e Host Configuration e Logging and Status e LDAP Configuration FURTHER A 2 z g Zi INDEX 60 User accounts This page allows you to manage up to sixteen separate accounts The first of the sixteen accounts is the admin account and is the only account with access rights to the configuration menus The user name and access rights are fixed for the admin account the only change possible for this account is the password There are fifteen user account positions Oow Logged on users admin futo User Name Password Confirm Pud Local Remote Power IsAdmin eae useri RE see F F r r r r r r r r r r r r r r SAE a A we A A ee ele A E A A A Hoe oe E A T User Configuration To create a new user account 1 Enter the required User Name to activate that position the Password and access tick box positions will become editable 2 Optionally enter a password for the user account 3 Tick untick the Local Remote and Power options that are appropriate to the user 4 Click the Save button to register your changes To get here 1 Using VNC viewer or a browser log on as the admin user 2 Click the Configure button in the top right corner 3 Click the User Accounts option User Name All user names must consist of lower case characters or nu
119. occurs and week 5 specifies the last d day in the month The time fields specify when in the local time currently in effect the change to the other time occurs If omitted the default is 02 00 00 Typical examples are UK GMTOBST M3 5 0 1 M10 5 0 2 Central Europe CET 1CEST M3 5 0 2 M10 5 0 3 US Eastern EST5EDT M3 2 0 2 M11 1 0 2 US Pacific PST5PDT M3 2 0 2 M11 1 0 2 For further details e For details of timezone specifier formats please refer to http Awww gnu org software libc manual html_node TZ Variable html e For details of the Network Time Protocol main RFC number 1305 the SNTP subset used as the basis for the AdderView CATxIP 5000 4330 http www ietf org rfc html ADDER OPERATION conncensnon INSTALLATION FURTHER z Q z e Z INDEX 64 Network configuration This page allows you to configure the various aspects of the IP port and its relationship with the local network COK Logged on users admin MAC address 00 1E ED 00 40 07 Use DHCP Ci IP Address 192 168 0 10 IP Network Mask 255 255 255 0 IP Gateway UNC Port HTTP Port O0 disabled IP Access Control Add Remove Up Down Edit 0 0 0 0 0 0 0 0 aj Network Conf iguration Cancel MAC address Media Access Control address this is the unique and unchangeable code that was hard coded within your AdderView CATxIP 5000 unit when it was built It consists of six 2 digit hexadecimal base 16 nu
120. omputers Security can be further improved by using the following suggestions e Place the AdderView CATxIP 5000 behind a firewall and use the port numbers to route the VNC network traffic to an internal IP address e Review the activity log from time to time to check for unauthorised use e Lock your server consoles after they have been used A security white paper that gives further details is available upon request from Adder Technology Limited Ports In this configuration there should be no constraints on the port numbers because the AdderView CATXIP 5000 will probably be the only device at that IP address Therefore maintain the HTTP port as 80 and the VNC port as 5900 Addressing When the AdderView CATXIP 5000 is situated alongside the firewall it will require a public static IP address i e one provided by your Internet service provider More addressing information Discover DHCP allocated addresses DNS addressing ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Power switching configuration Power switch configuration comprises two main steps e Configure the OPTIONS serial port to the same speed as used by the power switch box es using the configuration menu e Configure power ON and OFF strings for each relevant host computer For each power port there needs to be a valid Power ON string and similarly an appropriate Power OFF string In each case
121. on and will become warm to the touch Do not enclose them or place them in locations where air cannot circulate to cool the equipment Do not operate the equipment in ambient temperatures exceeding 40 degrees Centigrade Do not place the products in contact with equipment whose surface temperature exceeds 40 degrees Centigrade ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Power control port The options port of the AdderView CATxIP 5000 can be used to connect to one or more optional power control units This allows you to control the mains power being supplied to the connected computer s so that an authorised user can if necessary perform a complete remote cold reboot on a failed system The control connector of the first power switch is attached via serial cable to the rear panel of the AdderView CATxIP 5000 Any additional power switches are then attached via a daisy chain arrangement to the first power switch Each power switch box is then given a unique address and access to each power port 8 ports on each power switch box is gained using a combination of the switch box address and the port number Ue gt Can e POWER SWITCH Daisy chain control connections Power switch T boxes Box 1 Box 2 Power to computer Box 2 port 6 address 26 Box 3 123 45 67 8 Ce NN The power ports are connected to the power inputs of each computer system
122. ons that do not normally require alteration Logged on users admin admin Force VNC Protocol 3 3 Idle Timeout minutes Session Sleep Timeout minutes Protocol Timeout seconds i ia poeu pm ato Background Refresh Rate Mouse Latencu Allowance 0 milliseconds Mouse Rate milliseconds 20 lt Disabled By Use Quick Mouse Calibration M Behaviour for admin connections P When linit reached lt Replace oldest connection gt Use VESA GTF v Upgrade Firmware Reset Unit Cancel Single Mouse Mode Mouse Switch Advanced Unit Configuration Force VNC Protocol 3 3 IMPORTANT The use of this option is not recommended Protocol 3 3 is a legacy version that does not offer any encryption Idle Timeout Determines the period of inactivity on a global connection before the user is logged out The idle timeout period can be set to any time span expressed in minutes Note The Screensaver option serves a similar purpose for local connections Protocol Timeout Sets the time period by which responses should have been received to outgoing data packets If the stated period is exceeded then a connection is considered lost and terminated Session Sleep Timeout Determines the period of inactivity before the viewer screen will blank and a message is displayed When no hosts are being viewed either because of this time out or if no viewers are active then parts of the video circuitry are powered down reducing power
123. or won t be granted access to the AdderView CATxIP 5000 If this option is left unchanged then the default entry of 0 0 0 0 0 0 0 0 ensures that access from all IP addresses will be permitted See Setting IP access control for details ADDER OPERATION conncenanos INSTALLATION FURTHER z Q z e Z INDEX 65 Setting IP access control The golden rule with this feature is Include before you exclude or to put it 1 another way Arrange allowed addresses in the list before the denied addresses This is because the positions of entries in the list are vitally important Once a range of addresses is denied access it is not possible to make exceptions for particular addresses within that range For instance if the range of addresses from A to F are denied access first then the address C could not be granted access lower down the list Address C needs to be placed in the list before the denied range IMPORTANT This feature should be configured with extreme caution as it is possible to deny access to everyone If such an error occurs see Clearing IP access control for details about how to regain access IP Access Control Add Renove Up Down Edit 0 0 0 0 0 0 0 0 0 y In the list access control addresses prefixed by are allow entries while those prefixed by are deny entries To get here 1 Using VNC viewer or a browser log on as the adm
124. ort number in a Web browser 1 Enter the required IP address in the usual Address box i e http 192 168 0 3 2 At the end of the IP address add a single colon and then enter the port number in this example the required port number is 8000 i e http 192 168 0 3 8000 3 Continue with the standard Web browser instructions To enter a port number in VNC viewer 1 Enter the required IP address in the usual Server box i e http 192 168 0 3 2 At the end of the IP address add two colons and then enter the port number in this example the required port number is 8000 i e http 192 168 0 3 8000 3 Continue with the standard VNC viewer instructions Viewer encryption settings The web browser viewers and VNC viewers of level 4 0b5S or higher offer four encryption options The resulting actions of certain options depend upon how the AdderView CATxIP 5000 to which you are connecting is configured e Always on This setting will ensure that the link is encrypted regardless of the AdderView CATxIP 5000 encryption setting e Let server choose This setting will follow the configuration of the AdderView CATxIP 5000 If the AdderView CATxIP 5000 has a preference to encrypt the link then it will be so otherwise the link will not be encrypted e Prefer off This setting will configure an un encrypted link if the AdderView CATxIP 5000 will allow it otherwise it will be encrypted e Prefer on If the AdderVi
125. ount Create user accounts and allocate access rights Use the ADMIN account to add user profiles passwords and access rights for each of the system users Provide names for computers When numerous computers are attached you are strongly advised to provide names for each to assist with recognition Configure the required Setup Options and Global Preferences Use the ADMIN account to determine key AdderView CATxIP 5000 settings and timing characteristics ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Initial configuration The AdderView CATxIP 5000 unit provides an initial configuration sequence to assist you to make the necessary settings When the AdderView CATxIP 5000 is switched on for the first time you should see the unit configuration screen as shown here gt IMPORTANT Complete the initial IP configuration and invoke security measures BEFORE the unit is connected to an open IP network If the AdderView CATxIP 5000 unit has been previously configured it will display either the Login dialog or the Select Host screen as shown here 1 CATxIP 5000 Login Username Password CATxIF 5000 Select Host Computer Port Computer 01 OL Computer 62 02 Computer 03 03 4 Computer 04 04 Computer 05 O05 Computer 06 Computer 07 oO e Computer 08 a e User Status admin shared Fi more menus FS Find ESC Quit F4 Logout
126. ptions Configuration Access Mode Screen Saver Confirmation Box Mouse Switching Screen Saver OSD Dwell Time User Timeout Security HotKeys Auto Logout Unit Configuration Network Configuration Serial Configuration Reset Configuration ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION General security and configuration steps To enable general security 1 2 3 4 Display the Main menu Highlight Setup Options and press d Highlight Security and press seee or click one of the arrow buttons to select Enabled Now create a new password for the ADMIN user account see below To set an ADMIN password 1 Mm BR WN Display the Main menu Highlight Configuration and press d Highlight Unit Configuration and press dl Using the cursor keys move the cursor to the Admin Passwd field Enter an appropriate password for the ADMIN user account with regard to the following e The password can be up to 16 characters long e The password can use letters numerals and or punctuation marks in any combination e The password is case sensitive Note The field background colour will remain red until sufficient characters have been entered to form a reasonably robust password Once the password has been entered you can navigate away from the menu page and it will be automatically saved What to do if the ADMIN password has been forgo
127. puters for which you have permission to access These indicators show the availability of each computer CATxIP 5000 Select Host Computer Port Green accessible oe i Computer 0i 04 Red inaccessible efault names for Computer 02 z Orange an inconsistency related to a cascade linked host has been detected More eee teen NN Computer 93 OB Computer 64 04 Computer 05 Computer 06 Computer 07 Computer 06 This column shows the AdderView CATxIP 5000 address for each computer If you wanted to select ports Sea J om on a Se co User Status using the hotkey Your Login name admin Shared method these are P addresses that you Fi more menus FS Fim Ao ld entor ESC Quit F4 Logout Link status of your user port To view this menu at any time Press and hold the hotkeys usually oJ and cat then press m and finally release all three keys Note The cun and t keys when pressed in combination are called hotkeys and they signal to the AdderView CATxIP 5000 that you wish to control it rather than the host computer However if these particular hotkeys clash with another device or program then your administrator may change them to a different combination If the Lew Car J M combination fails to work then please contact your system administrator for details To move the menu and login box position o o 1 While viewing any menu press and hold the hotkeys usually en and at J 2
128. s Every setting can be individually subjected to an automatic configuration click the appropriate Auto button or can also be manually adjusted Use the Calibrate All button to automatically determine the optimum settings for all items Note Before using the Calibrate All option if possible remove on screen display OSD elements generated by the AdderView CATxIP 5000 such as a menu These OSD elements use different video rates to those of the host system s and can affect the setting of the automatic threshold value AdderView CATxIP 5000 uses an improved calculation procedure to filter out the effect of these elements However best results are obtained when the screen contains only host system information Note To maximise performance the threshold level is automatically increased by 50 when a slow link is detected Note When the AdderView CATxIP 5000 is used with one or more other switches the threshold needs to be higher than 32 due to the signal noise that these switches introduce The AdderView CATxIP 5000 configuration should detect such noise and adjust the threshold accordingly Setting the Threshold manually Occasionally it can be useful to manually adjust the Threshold setting in order to achieve a setting that best suits your particular requirements 1 Use the Calibrate All function to ensure that all other settings are optimised 2 Click the Threshold left arrow button to decrement
129. s a widely recognised port number for use by VNC software However in certain circumstances it may be advantageous to alter this number see Security issues with ports for more details Note The VNC port and HTTP port can be set to the same port number in order to simplify router and firewall configuration If this is done then the AdderView CATXIP 5000 will listen for both types of traffic on the single port HTTP Port This is the logical link through which communications with a remote web browser will be channelled The default setting of 80 is an established standard for web HTTP HyperText Transfer Protocol traffic though this can be changed to suit your local network requirements Clear IP Access Control This option removes all entries from the IP access control feature within the AdderView CATXIP 5000 The IP access control feature configurable by a global admin user allows certain network address ranges to be denied access to the AdderView CATXIP 5000 If set incorrectly it is possible to exclude all network users and so this option provides an emergency recovery point ADDER OPERATION conncenanon INSTALLATION FURTHER Z S z g z INDEX 57 Serial Configuration This page allows you to configure the CATxIF 5000 Serial Conf ig OPTIONS serial port located at the rear of the AdderView CATxIP 5000 ADDER Power Control 4 9600 To get here 1 From a local keyboard log on
130. s have been changed substitute them for o and Lat in the examples given here on Gx GJ Selects port 1 ow Lary 2 Selects port 2 e e e e Lon Cat J then Lo Selects port 10 Note When entering multiple digit addresses as above keep 2u and t pressed down until all other numbers have been entered onj Lar rap J Selects the next available port om J Lar o Switches off the video signal this will cause a power saving monitor to enter its standby mode To awaken the monitor simply select any fixed channel using any of the suggested methods om Far J Logs out the current user if security is enabled or selects port O to disable the video signal if security is disabled on Gar amp QJ 1 Jor SJ Moves the currently displayed on screen menu around the screen To select a computer using the Select Host menu 1 Display the Select Host menu in one of two ways e By simultaneously pressing and then releasing e Lat J MJ or e By pressing the middle and right buttons of a three button mouse Note The mouse switching option is usable only if the Mouse Switching option is enabled See Global preferences for more details At this point depending on the security settings and the current log in situation one of two things will be displayed either the login screen or the Select Host menu CATxIF 5000 Select Host Computer Port Computer 01 OL e Computer QZ z e e Computer 04 04 H The Sel
131. selected the AdderView CATxIP 5000 will synchronise its internal clocks using information from the Network Time Protocol server listed in the NTP Server IP address field NTP Server IP address Optionally enter the IP address for a known Network Time Protocol server Set Time from NTP Server Click to immediately use the time and date information from the listed NTP server Timezone specifier Optionally enter a recognised timezone specifier related to the current position of the AdderView CATxIP 5000 unit When an NTP server is used the specifier will be used to provide the correct real time The timezone specifier takes the following form std offset dst offset start time end time The std and offset specify the standard time zone such as GMT and 0 or CET and 1 or EST and 5 respectively The dst string and offset specify the name and offset for the corresponding Daylight Saving Time zone if the offset is omitted it defaults to one hour ahead of standard time The remainder of the specification describes when Daylight Saving Time is in effect The start field is when Daylight Saving Time goes into effect and the end field is when the change is made back to standard time The most common format used for the daylight saving time is Mm w d Where m specifies the month and must be between 1 and 12 The day d must be between 0 Sunday and 6 The week w must be between 1 and 5 week 1 is the first week in which day d
132. setting 65 Global preferences 53 55 Global user access 37 connection 12 H Hextile 71 77 Host computer changing between 40 41 configuration 68 connecting 10 connection 12 power switching setup 29 selection 41 Hotkeys changing 20 codes and macros 86 selecting computers 32 47 VNC or browser viewer 47 HTTP port initial setup 18 local setting 57 remote setting 65 when altered 26 Identities VNC Viewer 75 Indicators 6 31 Initial configuration 17 IP access control 65 66 calculating mask 80 clearing 22 IP address explanation 78 local setting 57 remote setting 65 IP gateway 65 IP network mask 65 IP port configuration via viewer 23 connecting 11 K Keyboard codes sending 44 Keyboard layout local setting 56 remote setting 62 ADDER OPERATION cosmevnanon INSTALLATION FURTHER INFORMATION INDEX L Local connection 32 Local network connection 25 Local user connection 10 port 6 Logging 69 Logging in and out section 34 35 Logon 38 M MAC address 57 64 65 Mask explanation 78 for IP access control 80 Menu bar viewer window 40 Menu key changing 72 Mounting 8 Mouse calibration 42 control 43 pointers 41 resync 42 43 Multiple video head connections 15 N Net mask 57 explanation 78 Network configuration 57 65 Networking issues 25 Network port connection 11 0 Octets ip address 78 Operation 31 Options port baud rate 67 configuration 58 Orange do
133. siaiatenientunaiata 70 5 VNC hotkey Sel SCION i caisissierzasdssecarssuaatntdirmeeeapintiercenysts 47 If you need to enter a port NUMbEL eeeeeeeeeees 48 Viewer encryption settings cssccceeeeeeceeeeesseeeeeeseaes 48 Supported web DrowSelrs ccsseseeceseeeeeeeeneeeseeeseeees 48 2 T Contents page 3 2 Appendix 3 VNC viewer connection Options ceee 71 COl ENCON Geranna ai 71 MEUS unna E ercrcrr ere rece 72 MiS Coide annaia ea ia ain 73 te me er eee rene OEY SNP REnDEn Teme ener ner Peter SOD yT re gRe repre 74 PSUS a E A E salsa EE E E E 75 Load SAVE isonrimsmisnn orn aai 75 Appendix 4 VNC viewer window Options cseeeeeeeeees 76 Appendix 5 Browser viewer Options c cccssseeeteeeeeeeeees 77 ENCOGING and colour level csissccccusces ticcerasectnshianngectesstipesteencee 77 WD US E E E E E A E 77 DE CUNILY isrann a 77 MiS Canana ar cerernorey mecrenr eter rear rete te 77 Appendix 6 Addresses masks and ports ceeeeeeeeees 78 UP address OS mnnn 78 De ta ceases eet 78 Net masks the binary explanation ceeeeeeeeees 79 Calculating the mask for IP access CONtIOl cesecee 80 POTUS cniinn a AOG 81 Security issues with ports cased ets esienteneeieanerendinentaaenes 81 Appendix 7 Cascading multiple units s sssssseseeseeeserneseneene 82 Connecting units in cascade cssseeceesssseeeesssteeeeessneeees
134. ssues for details ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Computer system via CAM Each computer system is connected to the AdderView CATXIP 5000 unit via a Computer Access Module CAM and standard category 5 5e or 6 cabling CAMs are available in various formats to suit differing computer system types and their particular connector styles Each CAM uses Adder Keep Alive technology to ensure that the keyboard and mouse inputs to the computer remain active even when the particular channel is not selected This action ensures that there are no connection delays or problems as the port is selected To connect a computer system 1 Ensure that power is disconnected from the AdderView CATxIP 5000 unit and the system to be connected 2 Locate the required CAM there are three types available and attach its video keyboard and mouse PS 2 style USB or Sun to the relevant sockets on the computer system z USB keyboard mouse A range of different connector combinations are made available across the five CAM formats Sun keyboard mouse PS 2 style mouse PS 2 style keyboard Video 3 Lay a suitable length of category 5 5e or 6 cabling between the computer system and the AdderView CATxIP 5000 unit The maximum length of the cable is 10 m 32 feet 4 Attach the connector of the cable run to the socket of the CAM Green indicator power present Yellow i
135. st screen image within the viewer window Custom Modes See the next page Advanced See the next page Video Settings Video mode vesa 1024 x 768 60Hz Threshold ds gt 2 Auto Phase KIN f o Auto Horizontal Position 4f J af o Auto Vertical Position 4f J af o Auto Brightness Contrast Red a faj a o ja Green 4 Blue 4 Display Activity J aj tg I aji o 0 007 Custom Modes save Calibrate All Advanced gt 185 Auto of 161 Cancel Brightness amp Contrast The red green and blue constituents of the brightness and contrast can be set individually Alternatively use the Auto button on the right side to automatically optimise these for the current host and connection speed Calibrate All Click to determine the optimum settings for all aspects of video the video connection from the host system Display activity Indicates the level of video activity currently in progress IMPORTANT Optimal performance of the AdderView CATxIP 5000 is dependant on the calibration of the video for each host computer For this reason if you view an uncalibrated host the unit will invoke an automatic calibration after a pause of roughly twenty seconds If the video is not calibrated the unit can operate slower than expected and will affect all users If you experience a drop in performance on the VNC viewers try recalibrating your viewer as a first step Using automatic configuration
136. t gateway This is achieved most easily using the DHCP server option which will apply these details automatically If a DHCP server is not available on the network then these details need to be applied manually in accordance with the network administrator The firewall router must then be informed to route incoming requests to port 5900 or port 80 if available through to the local address being used by the AdderView CATxIP 5000 Remote user with VNC viewer accesses IP address 129 7 1 10 and automatically uses port 5900 AdderView CATxIP 5000 has a local address and net mask i e IP address 192 168 0 3 Net mask 255 255 255 0 GoG5G5e3 sCFirewall router address 129 7 1 10 The firewall routes the request from the VNC viewer on port 5900 through to the AdderView CATxIP 5000 at local address 192 168 0 3 ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION To discover a DHCP allocated IP address Once a DHCP server has allocated an IP address you will need to know it in order to access the AdderView CATxIP 5000 via a network connection To discover the allocated IP address 1 In network section of either the local configuration menus or the global configuration pages set the Use DHCP option to Yes and select Save Once the page is saved the AdderView CATxIP 5000 will contact the DHCP server and obtain a new address 2 Re enter the same Network configuration
137. t in Select Host menu 36 P Parts supplied and extra 7 Password admin 20 admin setting 56 forgotten 21 initial setup 18 remote logon 38 setting for users 61 Port number entering 48 Power control connection 14 Power strings for switching 29 Power supply connecting 13 Power switching addressing 14 configuration 29 connection 14 control sequences 29 on amp off select 42 user permissions 61 via viewer 42 Preferred encoding 71 Private access mode 42 R Rack mounting 8 Raw 71 77 Recover upgrade failure 30 Refresh screen 43 Remote configuration advanced unit configuration 63 host configuration 68 logging and status 69 network configuration 65 serial port configuration 67 setting IP access control 66 unit configuration 62 user accounts 61 Reset configuration 59 Resync mouse 43 RJ9 connector 14 Router 26 Routing status 35 S Safety information 88 Saving configuration settings 21 Scaling VNC Viewer 74 Screen best resolution 40 calibration 42 navigation 40 refresh 43 Screensaver local setting 56 Security enabling 20 ensuring 28 general steps 20 Selecting cascaded computers 35 computers 32 with hotkeys 32 47 with mouse buttons 34 with on screen menu 33 Serial port configuration 67 Server configuration 68 Server IP local setting 58 Setup options 51 54 Shared access mode 42 Show All Users local user 34 51 VNC or browser viewer 46 Single mouse mode 41 43 Slow connectio
138. t this setting will configure an encrypted link otherwise it will be un encrypted Networking issues Thanks to its robust security the AdderView CATxIP 5000 offers you great flexibility in how it integrates into an existing network structure The AdderView CATXIP 5000 is designed to reside either on an internal network behind a firewall r r or alternatively with its own direct Internet connection P faye yee Positioning AdderView CATxIP 5000 in the network Every network setup is different and great care needs to be taken when introducing a powerful device such as the AdderView CATxIP 5000 into an existing configuration A common cause of potential problems can be in clashes with firewall configurations For this reason the AdderView CATxIP 5000 is designed to be intelligent flexible and secure With the minimum of effort it can reside either behind the firewall or alongside with its own separate Internet connection Firewall router Firewall CATx link to host computer network CATx link connection to host computer Local network connection AdderView CATxIP 5000 AdderView CATxIP 5000 situated situated behind the firewall alongside the firewall IMPORTANT When the AdderView CATxIP 5000 is accessible from the public Internet connection you must ensure that sufficient security measures are employed ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION
139. t of the new encryption key When the bar is full the final encryption keys for your AdderView CATxIP 5000 will be created this process takes roughly 30 to 40 seconds Once the secure keys have been calculated the AdderView CATxIP 5000 will show either the Login dialog or Select Host screen Note Screen 5 of 5 is displayed while the secure keys are being generated ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Main menu The main menu allows you to determine many aspects of the AdderView CATXIP 5000 capabilities From here you can Provide names for all connected computers to allow quick recognition Set individual and global settings for users Run various functions such as mouse restore operation Configure unit network and serial port settings To access the main menu 1 If the select host menu is not already displayed press and hold en at and then press MJ using a keyboard attached to a AdderView CATxIP 5000 user port The select host menu will be displayed CATxIF 5000 Select Host Computer Computer 61 Default names for Computer Gz each computer port Computer 04 Computer 05 Computer 06 Computer Q7 Computer 08 User Your Login name __ _admin Availability of each computer Port aie n Red inaccessible OL Orange an inconsistency related to a cascade linked host has been detected More e e e e e GG ee Port numbers e
140. the power in as a final step Multiple video head connections page 15 Remote switching control page 16 REMOTE ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Local user A locally connected video monitor keyboard and mouse are required during the initial configuration These are also useful during Ce normal use to allow quick local control of any connected computer systems The AdderView l keyboards and mice Note Rather than connecting a separate keyboard and mouse you can alternatively attach a combined keyboard and mouse device such as a KVM rack drawer to just one of the USB ports However the switch will only support one logical keyboard device and one logical mouse device CATxIP 5000 unit directly supports USB style SYSTEM To connect the local user port 1 Position a suitable video monitor keyboard and mouse in the vicinity of the AdderView CATxIP 5000 unit such that their cables will easily reach 2 Attach the video monitor keyboard and mouse connectors to the sockets collectively labelled as USER CONSOLE at the rear of the AdderView CATxIP 5000 unit AdderView CATxIP 5000 rear panel From video monitor From USB keyboard and mouse ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION Global users IP network port The AdderView CATxIP 5000 provides an autosensing Ethernet IP port that ca
141. tions Accept clipboard changes from server This feature is restricted to software server versions of VNC and has no effect on AdderView CATxIP 5000 installations except for retrieving the activity log as described in the logging and status section Rate limit mouse move events When ticked this feature reduces the mouse movement information that is sent to the AdderView CATxIP 5000 and host system This is useful for slow connections and you will notice that the remote cursor will catch up with the local cursor roughly once every second Enable 3 button mouse emulation This feature allows you to use a 2 button mouse to emulate the middle button of a 3 button mouse When enabled press the left and right mouse buttons simultaneously to create a middle button action You are advised to generally use a 3 button mouse Pass special keys directly to server When ticked special keys the Windows key the Print Screen key Alt Tab Alt Escape and Ctrl Escape are passed directly to the AdderView CATxIP 5000 rather than being interpreted locally Menu key This feature allows you to select which function key is used to display the VNC viewer options menu The menu key is only way to exit from the full screen viewer mode IMPORTANT If you make any changes to the options given here and wish to retain them for successive connection sessions you must save the changes To do this change to the Load Save tab and click the Sav
142. trol list click on the appropriate entry 2 Click either the Edit or Remove button as appropriate ADDER OPERATION conncenanon INSTALLATION z PAS me ae zo Z INDEX 66 Serial port configuration This page provides all access to settings concerned with the two serial ports modem and power control that are situated at the rear of the AdderView CATxIP 5000 unit Cow To get here 1 Using VNC viewer or a browser log on as the admin user 2 Click the Configure button in the top right corner 3 Click the Serial Port Configuration option Options Port Use This option determines whether the RS232 serial OPTIONS port at the rear of the unit will be used for connection to power control switches or to synchronise the operation of two AdderView CATxIP 5000 units Baud Rate This option determines the speed of the RS232 serial OPTIONS port The other communication settings are fixed as No parity 8 bit word 1 stop bit ADDER OPERATION conncenanon INSTALLATION FURTHER Z S lt e z INDEX 67 Host configuration This page provides the opportunity to configure various details for each of the host systems that may be connected to the AdderView CATxIP 5000 Each entry can be configured with a name the permitted users the hot key combinations required to switch to it and if required appropriate power control commands Logged on users adm
143. tten To change the hotkeys The AdderView CATxIP 5000 unit uses en and at as its standard hotkeys These can be changed if they clash with other software or hardware within the installation 1 2 3 Display the Main menu Highlight Setup Options and press i Highlight Hotkeys and press space _J or click one of the arrow buttons to select the required hotkey combination The options are Ctr Alt Ctr Shift Alt Shift Alt Gr Left Right Alt Left Ctri Alt or Right Ctrl Alt Registering users and host computers All user and host computer registration is achieved solely via the global network connection to the AdderView CATxIP 5000 unit See Appendix 2 Configuration pages via viewer for details ADDER OPERATION CONFIGURATION INSTALLATION FURTHER INFORMATION What to do if the ADMIN password has been forgotten If the ADMIN password becomes mislaid or forgotten you will not be able to access the AdderView CATxIP 5000 to add or edit users and computer names unless you have given other users admin privileges This situation may be resolved by performing a complete reset to return the AdderView CATxIP 5000 IMPORTANT A complete reset erases all the user names and computer names that you have setup ADDER To clear a password and restore factory default settings 1 Remove power from the AdderView CATxIP 5000 unit 2 Press and hold the reset button on CATxIP 500
144. ty is checked against the stored version If a mismatch VNC Viewer Options Colour Encodin Scalin Inputs Misc Identities Load Save 192 168 0 3 5900 192 168 0 4 5900 Remove Add Current Cancel is found between the current and the stored identities then a warning will be issued to you If an existing AdderView CATxXIP 5000 is fully reconfigured then it will need to issued with a new identity In this case the previous identity listed in this tab should be removed so that a new identity can be created on the next connection Load Save Configuration File Reload Allows you to load a configuration file saved from this or another viewer Configuration File Save Allows you to save the current settings so that they can be copied from one viewer to another Configuration File Save As Allows you to save the current settings under a new name so that they can be copied from one viewer to another Defaults Reload When clicked all connection options are returned to the default settings that are currently saved Defaults Save VNC Viewer Options Colour 7 Encoding Misc Identities Scalin Inputs Load Save Configuration File Reload Save Defaults When clicked saves the current connection options as the default set that will be used in all subsequent VNC connections OPERATION conmcunsnon INSTALLATION FURTHER
145. views a host in private mode and then switches to a new host then the new host will also be viewed in private e Ifa user is viewing a host in shared mode when another user chooses the same host but in private mode the first user s view will be blanked and a message indicating that another user has taken private access will be given e If a user views a host in private mode and another user chooses the same host the second user will see a message indicating that the host is already being viewed in private mode e f multiple users are viewing the same host and one switches to another host then only that user moves to the new host all other users are unaffected COMPUTER SYSTEM ADDER OPERATION conncunaion INSTALLATION FURTHER INFORMATION Global user access via VNC viewer The VNC viewer is a compact application that runs on your IP connected global system and allows you to view and use the AdderView CATxIP 5000 and its host computer s VNC viewer is readily available from a number of different sources e from the AdderView CATxIP 5000 installation CD e from the AdderView CATxIP 5000 itself e from the RealVNC website To access via the VNC viewer UA 1 Locate and select the VNC viewer icon gt Va VNC Viewer A connection details dialog will be displayed VNC Viewer Connection Details Enter the AdderView CATxIP 5000 address here and click OK Nn Server 192 168 3 Cc
146. wer Connection Details V2 Server IE G Encryption Let Server Choose Default v VNC Viewer Options Misc Identities Load Save Colour Encoding Scaling Inputs Auto select Colour level Preferred encoding Full all available colours ZRLE Medium 256 colours Hextile O Low 64 colours Raw O Very low 8 colours VNC Connection Info Desktop Name Host 192 168 0 4 Size 1024x796 Pixel Format depth 15 16bpp little endian rgb555 Server Default depth 15 16bpp big endian rqb555 Requested Encoding hextile Last Used Encoding TRLE Line Speed Estimate 20270 kbits s Protocol Version 40 Security Method RA2ne Encryption No Encryption About VNC Viewer for Windows VNC Viewer Enterprise Edition E4 3se4 C Built on Sep 14 2007 at 17 39 08 32 bit Copyright Real NC Ltd 2002 2007 See http www realync com for more information on NC ADDER OPERATION conmcunsnon INSTALLATION FURTHER Z S gt gt z INDEX 76 Appendix 5 Browser viewer options Inputs So oe olla a aVNC Viewer Connection Details ER View only ignore mMOUse amp keyboard VNC Viewer Connectio AOR ADDER the AdderView CATxIP 5000 sener izao SS When ticked the viewer will not send keyboard pn using a Web browser a number iy or mouse information to the AdderView CATxIP memm Security misc of options are available
147. will invoke an automatic calibration after a pause of roughly twenty seconds If the video is not calibrated the unit can operate slower than expected and will affect all users If you experience a drop in performance on the VNC viewers try recalibrating your viewer as a first step Click the Auto calibrate button or access the Video settings option from the Controls button When using the viewer window What is the best screen resolution to use The best resolution for your computer is one that is larger than the screen of the host computer that you are viewing This will allow you to see everything without scrolling around Alternatively the VNC viewer can be set to scale the image to fit your screen but remember that some pixel dithering effect will be seen when scaling is used How do I navigate around a larger screen If the screen that you are viewing has a larger resolution than your viewing window you will need to scroll around to see all items The viewer window allows you to pump scroll only in full screen mode This means that when your mouse cursor bumps against the edge of the screen the screen image will scroll across automatically How do I escape from full screen mode Press the F8 button This button is changeable but is most often set to F8 Why is the l button flashing red This happens when a new host screen is viewed that has not been viewed before Click the button to perform an auto calibration
148. witching sequence that would prevent the AdderView CATxIP 5000 Posterid e Eran E00 devices from operating correctly For more details about the serial synchronisation cables eee error E Z see Appendix 8 fs a 6 a Notes T SI i M i EENEN i It is recommended that the Z z second CAM in each pair is a CAM CAM RE USB type and that it is plugged j to a vacant USB port on the a i computer to derive its power E OEN Pairs of CAMs can be strapped 4 back to back with cable ties to A create a tidy installation Z rt a lt gt d S vst Computers fitted tag with dual video Bare heads 15 Remote switching control The port switching functions of the AdderView CATxIP 5000 unit can be remotely controlled by an RS232 link to the OPTIONS port on the rear panel The sending device must use the following RS232 communication settings Baud rate 19200 bps REMOTE CONTROL ADDER AdderView CATxIP 5000 rear panel Data bits 8 Parity None Stop bits 1 Cable from serial gs on at i control device No handshaking is implemented however valid command characters will be echoed back to the sending device Note You must ensure that the AdderView CATxIP 5000 unit has it Options serial ports set to Sync Units This setting together with the baud rate selection can be made either via the local or global user configuration menus The value of the byte received via the serial link determines w
149. y any speed advantage over the 64 colour setting You are recommended not to use this mode 71 Inputs Enable all inputs When selected allows keyboard mouse and clipboard data to be transferred between server and viewer systems VNC Viewer Options Misc Identities Load Save Colour Encoding Scaling Inputs O Enable all inputs O Disable all inputs view only mode Disable all inputs view only mode When selected prevents control data being passed between server and viewer Viewer can display the server output but cannot control it Customise Send pointer events to server V Send keyboard events to server Send clipboard changes to server M Accept clipboard changes from server Oo Rate limit mouse move events C Enable 3 button mouse emulation Customise Allows you to select which data can be transferred between server and viewer Menu key F8 x M Pass special keys directly to server M Suppress local Input Method Editors IMEs Send pointer events to server When un ticked the VNC viewer will not send mouse movement or click data to the AdderView CATxIP 5000 or host system Send keyboard events to server When un ticked the VNC viewer will not send keyboard information to the AdderView CATxIP 5000 or host system Send clipboard changes to server This feature is restricted to software server versions of VNC and has no effect on AdderView CATxIP 5000 installa
150. y is blanked out then only admin user account is currently defined and only a password is required IMPORTANT During login if you see a warning message similar to the one shown here then stop and do not proceed CER WARNING the VNC Server s signature has changed since you last connected to it Unless there is a good reason for the signature to have changed you should not continue connecting The new signature is 26 c2 10 13 f6 27 b6 49 Do you want to continue connecting i No This message is displayed if an AdderView CATxIP 5000 unit that your viewer has previously visited has had a change of security keys This is not uncommon if a unit is reset for some reason However it could also mean that your trusted unit is being spoofed and you may not be connecting to the system that you think you are Do not click the Yes button until you have checked with your administrator that the trusted AdderView CATxIP 5000 unit has been recently reset for some reason ADDER 0 23 7 V y CO conncunaion INSTALLATION FURTHER INFORMATION Using the viewer window The viewer window gives you the ability to view and control the AdderView CATxIP 5000 and its host computer s Its operation is almost identical regardless of whether you used the VNC viewer or your Web browser to display it The menu bar The viewer window presents a menu bar similar to that shown below Certain items within the toolbar are displa
151. y point To clear IP access control 1 From a local keyboard not accessible from a global keyboard log on as the admin user C z z is E z a n Z 2 Press MJ hotkeys can change 5 3 Press FJ to select the More Menus 3 4 Select Configuration F 5 Select Network Configuration CATxIP 5000 Network Conf ig S No z 192 168 1 42 255 255 255 0 3 se Click here to remove all IP z restriction access restrictions z mO E Ee 6 Highlight the Clear IP Access Control option and press ll Z x isa Q Z Full configuration by global user Once the basic features have been configured using the AdderView CATxIP 5000 configuration menus further changes can be made by authorised global users via the VNC interface There are two main ways to use the VNC interface to access the AdderView CATxIP 5000 unit e The VNC viewer a small application supplied on the CD ROM or downloadable from the RealVNC website or even downloadable from the AdderView CATxIP 5000 itself or e A standard browser that supports Java When a web browser makes contact the AdderView CATxIP 5000 provides the option to download a Java application to it This allows a viewer window to be opened and operation to commence just as it would with the VNC viewer application User Accounts Allows you to create and manage up to sixteen separate user accounts each with separate access permissions Unit
152. yed depending upon your access permissions and or the AdderView CATxIP 5000 configuration Viewer options Ctrl Alt Del Controls Power Dialogue area VNC viewer Sends the Displays a menu Click to access Indicates your username only Click the Ctrl Alt Del of options the power and the host system that VNC icon to sequence concerning on off options you are currently viewing view the viewer to the keyboard video for the current This area can also display window options current host and mouse host computer other messages computer operation oR Controls Hosts O O Power sf Shared gt admin Server1 Re sync mouse Auto calibrate Hosts Access mode Configure Ensures that the Determines the Click to Allows you This option is only mouse pointer optimum video and or display a list to choose available to the which you move mouse settings for the of computers between admin user and and the mouse currently selected host Choose an Shared and provides access pointer on the computer This button entry to Private access to the main host system will flash red when connect to modes configuration are correctly a new host screen is that host menus synchronised encountered Click this computer button when you first visit a new screen IMPORTANT Optimal performance of the AdderView CATxIP 5000 is dependant on the calibration of the video for each host computer For this reason if you view an uncalibrated host the unit
153. ystem Select and run the downloaded file and then connect to the AdderView CATxIP 5000 using the VNC viewer application Ul IMPORTANT During login if you see a warning message similar to the one shown here then stop and do not proceed VNC Viewer Warning A k WARNING The VNC Server s signature has changed since you last connected to it Unless there is a good reason for the signature to have changed you should not continue connecting Do you wish to accept the new signature and continue connecting This message is displayed if an AdderView CATxIP 5000 unit that your viewer has previously visited has had a change of security keys This is not uncommon if a unit is reset for some reason However it could also mean that your trusted unit is being spoofed and you may not be connecting to the system that you think you are Do not click the Yes button until you have checked with your administrator that the trusted AdderView CATxIP 5000 unit has been recently reset for some reason ADDER OPERATION conncunaion INSTALLATION FURTHER INFORMATION Global user access via web browser You can use a standard Web browser supported versions to gain access to the AdderView CATxIP 5000 and its host computer s As soon as you make contact with the AdderView CATxIP 5000 it will begin downloading a small Java application to your browser which will be used only for the duration of your connection To access vi

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