Actiontec electronic 56K CRT Television User Manual
Contents
1. y Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Open up KPPP from the KDE menu It is most likely located under the Internet subfolder When KPPP starts up click the Setup button Before setting up individual PPP accounts the modem itself needs to be configured Click on the Device tab and verify that the modem device refers to dev modem kppp does not have an entry for dev ttyS4 so dev modem is used instead If you do not have dev modem set up refer to the section labeled Configuring the Modem Also set the connection speed to 115200 Go to the Modem tab Click on Modem Commands and change the last setting under Volume to M1L3 Click OK Use the slider to adjust the volume of the modem if desired The modem speaker is off when the slider is all the way to the left Now click on Query Modem A window should come up and return the modem s ATI strings if the modem was configured properly Close this window after viewing it Now back in the KPPP configuration window go to the Accounts tab and click New Enter a name for the connection your ISP s phone number and any other information provided by the ISP to make this connection except the user name and password Note Selecting Save Password as the password will cause the password to be saved into a plain text file Click OK when done Click OK to close the kppp configuration window In the kppp main window enter the user name a2. The commands will be as follows as root mknod dev ttyS4 c 4 68 mknod dev cua4 c 5 68 Note Versions of Linux with the 2 2x kernel or newer versions of Linux the dev cua4 device is obsolete Step 2 Many programs use the dev modem symbolic link to refer to the modem To create this link type In s dev ttyS4 dev modem Typing chmod 666 dev ttySx chmod 666 dev modem where x is the COM port will let all users access the modem Step 3 Determine the port and IRQ assigned to the device by typing cat proc pci The following is an example of a possible outcome Ds Non prefetchable 32 bit memory at 0x00000000 Bus 0 device 17 function 0 Communication controller Unknown vendor Unknown de vice rev 0 Vendor id llcl Device id 480 Medium devsel Fast back to back capable IRQ 11 Master Capable No Bursts Min Gnt 252 Max Lat 14 Non prefetchable 32 bit memory at 0xe4000000 I O at 0x6400 I O at 0x6800 I O at Ox6c00 py Step 4 Write down the first input output range and IRQ In this case the I O address is 0x6400 and the IRQ is 11 Type setserial dev modem uart 16550A port 0x6400 irq 11 The IRQ and port may vary depending on the results from step 3 Step5 Try out the settings in a program such as minicom Step 6 Ifthe settings work then add the line above in the etc rc d rc local file This way the modem will be set properly each time Linux is booted Step 7 To set
3. s S38 4 32000 bits s S38 5 33333 bits s S38 6 34666 bits s p S38 7 36000 bits s S38 8 37333 bits s S38 9 38666 bits s S38 10 40000 bits s S38 12 42666 bits s S38 13 44000 bits s S38 14 45333 bits s S38 15 46666 bits s S38 16 48000 bits s S38 17 49333 bits s S38 18 50666 bits s S38 19 52000 bits s S38 20 53333 bits s S109 default 1 K56flex and V 90 Selection 109 0 Disable all 56K connections 109 1 K56flex only V 90 disabled default 109 2 V 90 only K56flex disabled Examples at amp fs38 0s109 0 This will disable all 56K connections at amp fs38 1s109 1s37 14 This will disable V 90 connections The modem will try to connect at K56flex rates with the V 34 upstream rate limited to 21 6K bps at amp fs38 1s109 2 This will cause the modem to attempt a V 90 connection only If V 90 is not achieved it will fall back to V 34 rates at amp fs38 10s109 2 This will cause the modem to attempt a V 90 connection at 40K bps It will fall back to slower speeds if it cannot achieve or maintain this rate As a suggested init string in your communications program use at amp fw2s109 2s38 1s37 14 Sa Help and Service Information General Troubleshooting Tips Modem is not detected on power up Check your system BIOS IRQ assignments and make sure that at least two interrupts especially any unused interrupts have bee
4. s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian main tenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunica tions company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connec tions of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas y Telecommunications Regulations The following three statements are provided in accordance with the Federal Com munications Commission FCC and CDOC Canada regulations Please read these statements carefully before installing your modem FCC Part 68 Requirements This equipment complies with Part 68 of the FCC Rules On the bottom of this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment If requested this information must be given to the telephone company The REN is used to determine the maxi
5. systems Be sure that the power is off before removing your old modem or install ing the 56K PCI Internal Modem Caution Always discharge static electricity before handling your modem You may dis charge static electricity by touching a grounded metal structure or by using any commercially available grounding strap Make sure the expansion slot type is PCI which has a smaller slot to fit the PCI modem card If you are not familiar with computers or computer hardware or you cannot tell the difference between an ISA slot or PCI slot obtain the help of someone who has a thorough understanding of computers You will severely damage your computer if you install the modem in the wrong slot The position of the expansion slots in your computer may differ from the illus trations shown Hardware Installation Step 1 Switch off the computer and all peripheral devices connected to it Step 2 Unplug the computer power cord from the wall outlet Step 3 Remove the computer s cover Refer to your computer s owner s manual for instructions Soa Step 4 Remove the screw securing the expansion slot cover behind one of the computer s available PCI expansion slots Lift the expansion slot cover out as shown below See the caution statement on page 6 Figure 1 Removing the Backplate E Retaining Screw Expansion Slot Cover PCI Slot __ Motherboard Step 5 Firmly but gently insert the modem into the available PCI expansio
6. Step 7 Step 8 Step 9 Step 10 chmod 711 ppp on chown root ppp on chgrp root ppp on Open up the etc resolv conf file In it enter the IP addresses of the ISP s DNS s as follows nameserver X X X X where x x x x is the IP address of the DNS Enter each one on its own line in the same format To test the connection run etc ppp ppp on by typing it full path also at the prompt The prompt should return and the modem should start dialing soon Run ifconfig You should see a listing for pppO if the connection was successful To disconnect run etc ppp ppp off If this configuration works you can make a symbolic link to your ppp on and ppp off scripts by typing In s etc ppp ppp on usr bin ppp on In s etc ppp ppp off usr bin ppp off Using the GNOME Dialer Applet The GNOME dialer applet uses the etc ppp ppp on script to connect and the etc ppp ppp off script to disconnect Be sure those are set up as shown in the previous section before using the dialer applet Step 1 Step 2 Step 3 Start the applet by right clicking on the panel and select the Add Applet menu The dialer applet should be in the Networking sub menu To connect click Play Pause To disconnect click Stop Configuring And Using kppp The KPPP package must be installed prior to using these instructions The file can either be obtained as part of the kde applications package or from kdenetwork ppp rpm
7. and or IRQ as the modem Nothing appears on the screen when I type In terminal mode Issue the command ATE to the modem to enable command echo This will let you see what you type p Can t Connect at 56K Rates Note Current FCC regulations limit your maximum connection rate to 53Kbits per sec The number you are calling may not support V 90 or K56flex protocols Some ISP s Internet Service Providers have special numbers that you must call to connect at 56K rates Contact your service provider and ask if the number you are calling supports V 90 or K56flex connections to their service In Windows 95 98 NT check the maximum speed setting in the Modem Properties window Go to Start Settings Control Panel and double click the Modems icon Highlight your modem by clicking once on the icon next to the modem and then click the Properties button Select the General tab and look at the setting in the Maximum speed box Make sure this is set to 115200 You may have too many telephone devices connected to the phone line To help your modem achieve the best connection possible remove all extra devices connected to the telephone line when the modem is in use This includes extension phones answering machines and especially cordless phone recharger bases Open COM Port Error Message in Windows 95 98 NT You may have Dial Up Networking connections configured for an old modem on the same COM Port Reconfigure the
8. floppy disk drive and then reboot the system Step 11 You will now be able to use your communications programs at the COM Port you assigned in Step 9 Configuring UnixWare Note These installation instructions are for UnixWare 2 1 Installation on other versions of Unix may be different Please consult your operating system manual or help text for instructions regarding installation of a serial modem Step 1 After you have installed the modem into your machine turn on the power and allow the system to boot normally Log in to Unix as Desktop User Step 2 Go to Administrative_Tools Hardware_Setup This will require the root password Step3 In the Hardware_Setup main menu choose Hardware Device Configuration and press lt enter gt py Step 4 Under the Device Name column try to locate all of the Unknown Devices For each unknown device you find move the cursor to each row and press F6 for information Look for the item Board ID You will be looking for a board with ID 0x11c10480 Step 5 Once you find the board press lt enter gt to back out to the previous screen Now use the tab key to move the cursor to the Device Name field for that board Press the F2 key to bring up the list of choices Step 6 In the Device Name Choices screen choose COM Port or asyn then press the lt enter gt key to go back to the Hardware Devices Configuration screen Step 7 Press the F10 key to return to the M
9. requirements The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment ___ ______ CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as ap propriate NOTICE The LOAD NUMBER LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the sum of the LOAD NUMBERS of all the devices does not exceed 100 Industry Canada Class B Emission Compliance Statement This Class B digital apparatus meets the requirements of the Canadian Interfer ence Causing Equipment Regulations
10. the system To find your current country setting issue the command AT 9 lt enter gt The response will indicate your current country setting Canada Japan or North America AT Commands Affecting ITU T V 90 Operation There are 3 S registers which support K56flex V 90 and V 34 connections The S37 register is used to control the upstream V 34 rate S38 sets the maximum downstream speed that the modem attempts to connect To disable V 90 set S38 to 0 Use the 109 register to select between K56flex and V 90 protocols Use the 109 register to disable 56K connections or to choose between K56flex and V 90 protocols The default setting S109 1 will attempt K56flex and then V 34 depending upon the central site modem being called and your phone line conditions S37 default 0 Upstream V 34 Rate 37 0 maximum modem speed default 37 1 reserved 37 2 1200 bits s and 75 bits s 37 3 300 bits s 37 4 reserved 37 5 1200 bits s S37 6 2400 bits s 37 7 4800 bits s 37 8 7200 bits s 37 9 9600 bits s 37 10 12000 bits s 37 11 14400 bits s 37 12 16800 bits s 37 13 19200 bits s 37 14 21600 bits s 37 15 24000 bits s 37 16 26400 bits s 37 17 28800 bits s 37 18 31200 bits s 37 19 33600 bits s S38 default 1 56K Dial Line Rate 38 0 Disable all 56K connections 38 1 autorate maximum achievable connection default 38 2 29333 bits s 38 3 30666 bits
11. up profile for the new modem After you have clicked the OK button in the Properties screen restart the computer This should clear the Open COM Port error Notices Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential instal lation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harm ful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio and television reception the user is encouraged to try to correct the interference by one or more of the following measures e Reorient the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help CAUTION CHANGES OR MODIFICATIONS NOT EX PRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT must also be installed using an acceptable method of connection In some cases the company
12. Linux to configure the modem on boot up there are several options One method is going to the etc re d directory and using an editing program such as jed edit the rc local file and insert setserial dev modem uart 16550A prot 0x6400 irq 11 as the last line Setting up and using PPP Note A PPP package such as ppp 2 3 5 1 i386 rpm can be found on the installation CD ROM or from ftp ftp redhat com The kernel should also have TCP IP support enabled To be able to set up and use PPP you must have an Internet Service Provider ISP The following information from the ISP is needed user name and password e phone number s used to dial into the ISP s modems e the IP address assigned by the ISP this is not necessary if the ISP dynamically assigns an IP address each time you connect e the IP address of the ISP s Domain Name Server Many ISPs have more than one server You need at least one in order to translate a URL such as www actiontec com into an IP address although you can still set up PPP without it There are many tools that make setting up PPP easier This section explains some basic ways to set up PPP p Setting Up and Using PPP Minimal Setup This section explains one way to set up a PPP connection from the command line It does not go into tools such as linuxconf or KPPP Step 1 Step 2 Step 3 Step 4 Step 5 The documentation for PPP comes with some sample dial in scripts They
13. Port FCOO ITRO 11 Write down the IRQ Number and Base I O Address that have been assigned to the modem If the default Base 7 0 Address is greater than 7900 you will need to add a statement to your autoexec bat file to preset this address to a specific value Go to Step 5 If your default address is below 7900 go to Step 6 Before you proceed copy the PMDMCFG EXE file to the root directory of your default hard drive usually the C gt drive If the default Base I O Address in Step 3 was greater than 7900 If less than or equal to 7900 do not perform this procedure modify your autoexec bat file to preset the Base I O Address of the modem to a specific value by adding the following statement C PMDMCFG P7900 Use the default I O Port Address or 7900 if you modified your autoexec bat file and the IRQ Number you recorded in Step 4 to set up your DOS applications You may also need to assign an unused COM Port to the modem The preferred COM Port setting is COM4 After you nave set up your applications to use the modem you will need to issue an AT Command to configure the modem to use the PSTN Public Switched Telephone Network of your country The modem can be configured for Canada Japan and the United States p To configure the modem s country setting open a terminal program such as Hyper Terminal At the command prompt type at lt enter gt The re sponse should be OK Now type one of the foll
14. Step 9 Step 10 Step 11 Step 12 Step 13 Step 14 Step 15 The COM port will be the next one higher than those currently installed In the above example COM1 is already installed so the modem is found on COM2 In most cases Windows NT will detect the modem as a Standard Modem Click the Change button Insert the installation diskette or CD ROM Click the Have Disk button A new window will appear with another list of modems one of which will be yours Yours will probably be the only modem on the list Select it and click the OK button At the next screen click the Next button Windows NT will complete the installation of the modem Remove the installation diskette from the floppy disk drive when the installation process is complete If you wish to use the modem to dial a Windows NT Remote Access Server or wish to connect to the Internet you will need to configure Dial Up Networking Go to Start Settings Control Panel and double click the Network icon If the networking components of Windows NT 4 0 have not been installed perform this process before attempting to configure Remote Access Services Click the Services folder and select Remote Access Service If the Remote Access Service option is not listed if present go to Step 12 click the Add button Scroll down the menu and select Remote Access Service Click the OK button Windows NT may ask for it s own installation CD ROM for some files Insert as requi
15. V 90 PCI DATA FAX MODEM 56K PCI Master User s Manual Table Of Contents Contacting Actiontec Customer Support s seccceseeseeeeeeeseeeeeeeeeees 3 Product Registration Safety IMfOrmation ccccseeeessseeeeeeeeeeesneeeenseeeseseeeeeeseeesesseeeeessaesesenenenes Product Features cceeeeeceeeeseeeeeeeeeeesneceeeeeeensneceeeeeeensneeeeeeeeeesneseeeeneens Package Contents Installing the Modem Hardware Installation eceecccccesseeeeceennneeeecesenneeeetesenieeeeetsenaeeeesseeninnteeees Device Driver Installation and Configuration ssseeesseeeeseees 10 Configuring Windows 95 uuu seecseecccecencecenneececeeeeetneeeesnetetseneeesenanetseneeeteaes 10 Configuring Windows 95 OSR2 uuu cssecccseseecceteeeeseeeetesaeseseeeeeseaeeesneneetes 10 Configuring WiNdOWS 98 s scccceeeceteeneeeceneeeceneeeceaeeeseneeettnaeeeseneneteas 11 Configuring Windows NT 4 0 1 ccccscccccesececeeeecesseeceseeseessseeessnneteseneeetons 12 Configuring DOS and Windows 3 1X sssccceceeceeessecteneeeeseeeeeteseeeeeneeeneas 14 VVIOWS O21 D MEPE A ET RAT EE TE A ATAT A 15 Configuring OS 2 WARP eeccsssccceceeseeenneeeceneeseceeeesceasseseneeessaseseeseeeteas 16 Configuring UnixWare ou ccccccsecccesereeeecneeettnneeeceneeetscaeeeeseaeessnnesstseseneeta 17 Configuring the Modem For Linux Verified for Red Hat 5 2 and 6 0 18 Configuring Your Modem s Country Code 1 cccsccctesseeeeste
16. ain Menu Now choose Apply Changes amp Exit DCU Step 8 Reboot the computer Turn to the section titled Configuring Your Modem s Country Code for instructions on how to configure the modem to use the PSTN Public Switched Telephone Network of your country Notes If you cannot find a board with the proper ID then exit UnixWare and power down Check that the PCI Modem is correctly seated in the PCI slot Remove and reseat the card if required To find out which COM Port is assigned to the modem choose Software Device Driver Selections from the Main Menu Now choose Commu nications Cards and press F6 to get the information for the asyn driver To test the modem UnixWare provides a utility that can be used as a terminal program To use this program log in as root or get an x termi nal su root Then run usr lib uucp modem lt device gt lt baudrate gt Configuring the Modem For Linux Verified for Red Hat 5 2 and 6 0 Note The kernel should have serial support and you should have some communications program such as minicom installed The modem will come configured to work on a COM port referred to by the files dev ttySx or dev cuax If these files do not exist in your dev directory they can be added as follows Step 1 As root type the is the prompt cd dev p MAKEDEV ttySx Where x is the COM port This will create the appropriate files Note There isno MAKEDEV in OpenLinux
17. are located under usr doc ppp 2 3 5 scripts Copy ppp on ppp on dial and ppp off into the etc ppp directory which should have also been created when PPP was installed cp usr doc ppp 2 3 5 scripts ppp etc ppp This must be done at root ppp on dialer is a script which calls the chat program which communicates with the modem on making a connection Open up ppp on in a text editor and make the changes to the parameters at the top of the file Also at the bottom of the file change dev ttySO to dev ttyS4 and 38400 to 115200 Save and close the file Open up ppp on dialer in a text editor and change the setting after TIMEOUT probably 30 to 60 If this script is to be accessible to other users besides root change the line which reads exec chat v to include the path for the chat program usually usr sbin chat as fol lows exec usr sbin chat v Then save and close the file Open up etc ppp options Make sure there is a line that says lock in it This prevents other processes from accessing the modem while it is in use If it is not there add it in and save and close the file Set the permissions on the scripts to be executable by typing chmod x ppp o Since the password is stored unencrypted in ppp on it is a good idea to set permissions on that file to 711 read write execute for owner and ex ecute only for everyone else and change owner and group to root by typing as root py Step 6
18. cs tab Highlight the COM Port icon next to the modem and then click the More Info button The ATP responses should be listed This shows that the modem has been correctly installed and is functioning Turn to the section titled Configuring Your Modem s Country Code for instructions on how to configure the modem to use the PSTN Public Switched Telephone Network of your country Configuring Windows 98 Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 After you have installed the modem into your machine turn on the power and allow the system to boot normally Windows 98 will immediately display the Add New Hardware Wizard and identify the modem Click the Next button At the next screen select the option Search for the best driver for your device and then click the Next button At the Search Options screen put a check in the box for Floppy Disk Drive Insert the installation CD ROM and click Next Windows 98 will find the driver on the floppy disk and re identify the modem Click the Next button After Windows has finished loading the drivers it will announce the end of the installation process Click the Finish button To verify that the modem has been properly installed Go to Start Settings Control Panel and double click the Modems icon At the Modems Properties screen click the Diagnostics tab Highlight the COM Port icon next to the modem and then click the More Info butto
19. d to the modem in Step 10 Your modem should now be properly installed and ready for use If you did not issue the Country Code Command during the DOS installation turn to the section titled Configuring Your Modem s Country Code for instructions on how to configure the modem to use the PSTN Public Switched Telephone Network of your country p Configuring OS 2 WARP Note Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 If your computer system uses Phoenix BIOS you must disable PnP OS support for the modem to be recognized in OS 2 See your computer users manual for information on accessing and changing your system BIOS settings After you have installed the modem into your machine turn on the power and as OS 2 boots look for the OS 2 logo in the upper left corner of the screen When you see this logo press the Alt and the F1 key at the same time to bring up the Startup Menu Select F5 from the menu for Full Hardware Detection After OS 2 boots insert the V 90 PCI modem s installation CD ROM Click the PCDOS button on the OS 2 screen At the command prompt type A PMDMCKFG lt enter gt A message similar to the one shown below will be displayed Actual values will change from system to system Found V 90 PCI Data Fax Modem I O Port FCOO IRQ 11 Record these values They will be needed in Step 9 when you modify your config sys file and latter when you configure your applications Be
20. en click the Set button Then click OK The modem will be set to use the PSTN of the country you selected Click Quit to exit the country select program and then click Yes Note This program will be copied to your default hard drive generally the C drive in the root directory Double click the FHLOAD EXE icon to launch the program if you wish to change the country setting at a latter date To verify that the modem has been properly installed go to Start Settings Control Panel and double click the Modems icon At the Modems Properties screen click the Diagnostics tab Highlight the COM Port icon next to the modem and then click the More Info button The ATP responses should be listed This shows that the modem has been correctly installed and is functioning Configuring Windows 95 OSR2 Step 1 Step 2 After you have installed the modem into your machine turn on the power and allow the system to boot normally Windows 95 will display the Update Device Driver Wizard and immediately identify the modem Insert the installation CD ROM Click Next p Step 3 Step 4 Step 5 At the next screen Windows will ask if you want to use the driver it found Click the Finish button Windows will complete the installation of the drivers for the modem To verify that the modem has been properly installed go to Start Settings Control Panel and double click the Modems icon At the Modems Properties screen click the Diagnosti
21. gned for wet locations e Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface e Use caution when installing or modifying telephone lines e Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak CAUTION Do not connect your modem to a digital PBX switchboard system because you may damage the modem Modems are designed to function with analog telephone lines such as residential lines Do not connect your modem to an ISDN line In some areas ISDN digital lines are being provided for residences and businesses These lines may damage the modem Please note that this modem is fully compatible with analog telephone lines that are connected to a Digital Exchange A Digital Exchange is used in some areas to supply analog lines to homes and businesses Product Features The Actiontec 56K Internal PCI Modem contained in this package has the follow ing features Conforms to the ITU T V 90 specification with auto negotiation of V 90 V 34 V 32bis V 32 V 23 V 22bis V 22 V 21 Bell 212A and Bell 103 protocols Supports Group 3 class 1 and 2 fax protocols V 42bis and MNP 5 data compression MNP2 MNP4 V 42 and LAPM error correction Completely controller based PCI modem for the
22. mum number of devices connected to your telephone line that will ring in response to an incoming call In most but not all areas the total REN of devices connected to a line should not exceed five 5 0 To find out the total permitted in your area contact your local telephone company If your telephone equipment causes harm to the telephone network the telephone company can discontinue your service temporarily If possible the company will notify you in advance But if advance notice isn t practical you will be notified as soon as possible You will be informed of your right to file a complaint with the FCC Your telephone company can make changes in its facilities equipment opera tions or procedures that could affect the operation of your equipment If so you will be notified in advance so you can make the changes needed to maintain unin terrupted service If you experience trouble with this equipment please contact the manufacturer at the address given in this manual The telephone company may ask that you dis connect this equipment from the network until the problem has been corrected or until you are sure that the equipment in is not malfunctioning Canadian Department Of Communications CDOC Certification La bel NOTICE The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommu nications network protective operational and safety
23. n The A7T responses should be listed This shows that the modem has been correctly installed and is functioning Turn to the section titled Configuring Your Modem s Country Code for instructions on how to configure the modem to use the PSTN Public Switched Telephone Network of your country SEES GEES Configuring Windows NT 4 0 Step 1 Step 2 Step 3 After you have installed the modem into your machine turn on the power and allow the system to boot normally Insert the installation CD_ROM Now go to Start Run Type in d drivers pciven winnt setupnt exe and click OK After the program has finished unpacking the driver and setting it up a screen like the one shown below will be displayed 2 Actiontec PCI Modem Driver for NT 4 0 Actiontec PCI Modem Driver for NT 4 0 Step 4 Step 5 Step 6 Setup Complete Setup has finished copying files to your computer Before you can use the program you must restart Windows or your computer C No will restart my computer later Remove any disks from their drives and then click Finish to complete setup Remove the installation CD ROM from the CD ROM drive Click Finish to end the program and restart After Windows NT restarts go to Start Settings Control Panel and double click the Modems icon When the Install New Modem screen appears allow Windows NT to detect your modem Click the Next button py Step 7 Step 8
24. n slot Ensure that the card is seated properly before securing it with the screw removed in Step 4 as shown in the following diagram Figure 2 Installing the Modem PCI Modem 16 Bit ISA Slot Step 6 Step 7 Step 8 Step 9 Put the chassis cover back on the computer Be sure that all power switches are in the OFF position then reconnect the power cables to the computer and its peripherals Connect the telephone line cable to the Line Telco jack on the back of the modem Turn on the computer and proceed to the following sections to configure your modem to the operating system you are using Device Driver Installation and Configuration Configuring Windows 95 Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 After you have installed the modem into your machine turn on the power and allow the system to boot normally After Windows 95 loads it will detect new hardware The modem will be identified as a PCI Card Select the option Driver from disk provided by hardware manufacturer and then click the OK button Windows will prompt you to insert the driver disk Insert the installation CD ROM and click OK Windows will find the drivers and finish the installation process After Windows has copied the files a Modem Country Selector screen will prompt you to select a country The following countries are supported Canada Japan and the United States Make the proper selection and th
25. n assigned to the PCI bus Go to your system BIOS s Setup routine and find the Plug N Play settings These settings can be found within the Advanced PNP PCI Configuration or Plug and Play Configuration sections depending on the BIOS Manufacturer Next verify that at least two IRQs have been set so that the PCI bus has access to them some BIOS don t allow individual selection of interrupts to ISA Plug N Play or PCI These settings can be called ICU ICU PCI PCI or PNP depending on your BIOS version and manufacturer Do not set all the interrupts to ZSA only or to Legacy ISA Pay attention to the IRQ usage of the other peripherals in your system Do not reassign an interrupt that is already in use by an ISA card to the PCI bus Turn off the power and unplug the power cord from the system Check that the 56K PCI Internal Modem is properly inserted into the PCI slot Remove the card and reinsert it if necessary Try inserting the PCI Modem into another PCI slot The slot you are using may have a problem Try all available slots if necessary No dial tone error You may have too many devices connected to the phone line Remove all other equipment Your modem may not recognize the dial tone Use the AT T19 0 nn com mand or the Region Selection Program to reconfigure the modem s Country Setting Communications software does not work Some communication software packages need to be configured to the same COM Port
26. nd password for the connection Click Connect to dial When the call is completed the dialer window will minimize itself To disconnect restore the dialer window and click Disconnect Setting Up and Using The linuxconf Dialer Red Hat s linuxconf utility can only be run by root or users with superuser privi leges Step 1 Step 2 Start up linuxconf by typing linuxconf at the prompt or if root selecting it from the Control Panel The menu item for PPP is in Config gt Networking gt Client Tasks Select it and click add to make a new profile py Step 3 Step 4 Step 5 Step 6 Step 7 Choose PPP and click Accept Enter the ISP s phone number your user name and password Note that the password will be stored unencrypted in a text file so if security is an issue you may choose to not enter the password until actually dialing Click Accept to save the new record To dial select the connection from the list of connections A new Interface tab will appear If you did not enter your password when setting up your connection go to the Connection tab and enter the password When exiting the dialer click Cancel to exit so that your password will not be saved Disconnecting is similar Start up linuxconf if you closed it go to the PPP SLIP PLIP menu item select your connection and click disconnect Some General Tips e The permissions on pppd have to be changed to suid root if other users be
27. owing commands de pending on the country where the modem will be operated Canada at T19 0 1c lt enter gt Japan at T19 0 10 lt enter gt United States at T19 0 19 lt enter gt If the command was properly entered the response will be OK A re sponse of ERROR will indicate an incorrect entry After the command has been entered and accepted the modem will default to this setting every time you turn on the system To find your current country setting issue the command ATI9 lt enter gt The response will indicate your cur rent country setting Canada Japan or North America Windows 3 1X Step 8 Step 9 Step 10 Step 11 Step 12 Step 13 After you have modified your autoexec bat file to preset the I O Port address and have obtained the modem s IRQ Number by running the DOS PMDMCFG EXE program load Windows 3 1X Go to Main Control Panel Ports At the Ports screen select an unused COM Port the preferred setting is COM4 and click on Settings then on the Advanced button Change the value for the Base I O Address and the IRQ to the same value you wrote down in Step 4 If you modified your autoexec bat file in Step 5 use 7900 as your Base I O Address Click the OK button when done Windows will prompt you to reboot Remove the diskette from the floppy disk drive and then click Yes After the system reboots restart Windows 3 1X and configure your applications to use the same COM Port you assigne
28. ows NT are trademarks of Microsoft Inc K56Flex is a trademark of Lucent Technologies Inc and Rockwell International e Contacting Actiontec Customer Support Actiontec Electronics prides itself on making high quality durable high perfor mance products If you should need assistance the Actiontec Technical Support Department is available from 7 00 AM to 7 00 PM Pacific Coast Time Monday through Friday to provide professional support New drivers and firmware are released as need arises to insure maximum compat ibility and operation of your new 56K Internal PCI Modem Find out about these and other new Actiontec products on the web at http www actiontec com Actiontec Electronics Inc Technical Support 760 N Mary Avenue Sunnyvale CA 94086 Phone 408 752 7714 choose option 7 Fax 408 732 0097 BBS 408 732 0112 Email techsupp actiontec com Product Registration The installation CD that came with your modem contains a file called registra tion This file will take you to the Actiontec web site http www actiontec com registration Please fill in the required fields so that you can get prompt support and notifica tion of periodic product upgrades Safety Information This modem card is for use only in Personal Computers that have installation instructions detailing user installation of adapter cards To Connect Turn everything OFF Attach all cables to Attach signal cables Attach power cord T
29. red After you have installed Remote Access Services add the appropriate protocols as directed i e TCP IP for Internet Access Continued from Step 11 At the Remote Access Setup dialog box click on Add Select the modem as the RAS Device and then click the OK button Click Continue to finish the installation After Windows NT has completed the binding process allow Windows to shut down and restart the computer After Windows NT has restarted turn to the section titled Configuring Your Modem s Country Code for instructions on how to configure the modem to use the PSTN Public Switched Telephone Network of your country p Configuring DOS and Windows 3 1X Note Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Not all communications programs are supported under DOS due to PCI IRQ requirements Unless your application can support IRQ 9 or above and can address nonstandard COM Port addresses it may not be able to support this modem After you have installed the modem into your machine turn on the power and allow the system to boot normally After the system has loaded insert the installation CD ROM At the prompt type D PMDMCFG EXE and press enter You may need to change the drive letter from D to the letter of your CD ROM drive A message similar to the one shown below will be displayed Actual values will change from system to system Found V 90 PCI Data Fax Modem I O
30. se to point to the PCI Modem See the next section for instructions If the Dial Up Networking connections have all been reconfigured and the error persists some other program running in the background is accessing the modem Close any applications that are open on the Taskbar or that have icons visible in the sys tray including fax software dialers and Internet browsers Any program that can address a COM Port or uses a modem can cause this error Reconfiguring a Windows Dial Up Networking Connection When you attempt to check your modem after configuration or to configure a Dial Up Networking connection Windows may issue a COM Port open error message This means that previously installed modem configurations using the same COM Port as the Actiontec 56K PCI Internal Modem may be interfering with its operation This interference is most likely due to the presence of an old Dial Up Networking configuration The problem is easily corrected by following these simple steps Step 1 Double click the My Computer icon located on the Windows Desktop screen Step 2 In My Computer double click the Dial Up Networking folder icon Find the dial up profile for any old modem s Using your right mouse button click once 1 time on the icon to bring up the menu Step 3 Select Properties from the menu to bring up the Properties screen In the Connect using box select your new modem and then click the OK button This will reconfigure the dial
31. sides root are to be able to make PPP connections This is the same with KPPP An alternative is to create a modem group and give read write permissions to that group Then add the users who are allowed to use the modem to that group e A secure way to start up PPP is to make a login specifically for PPP access whose shell is a call to pppd e Starting pppd with the debug option prints some informative information to the screen The KPPP FAQ provides some good additional troubleshooting tips Configuring Your Modem s Country Code After following the steps for your operating system and after the system has re started you may need to issue an AT Command to configure the modem to use the PSTN Public Switched Telephone Network of your country The modem can be configured for Canada Japan and the United States To configure the modem s country setting open a terminal program such as Hyper Terminal At the command prompt type at lt enter gt The response should be OK Now type one of the following commands depending on the country where the modem will be operated Canada at T19 0 1c lt enter gt Japan at T19 0 10 lt enter gt United States at T19 0 19 lt enter gt If the command was properly entered the response will be OK A response of ERROR will indicate an incorrect entry After the command has been entered and accepted the modem will default to this setting every time you turn on
32. sure the CD ROM is still in the CD ROM drive Now type COPY x OS2 COM SYS_ C OS2 BOOT COM SYS lt enter gt Note Step 7 Step 8 Where x is the letter of your CD ROM drive This will replace your resident COM SYS file with a new version OS 2 will not prompt you to overwrite the existing file Check that the path statements are correct before you hit lt enter gt Remove the installation CD ROM Click the OS 2 command prompt button on the OS 2 screen At the command prompt type e CONFIG SYS lt enter gt p Step9 You will need to modify your config sys file Find the entry for COM SYS It should be just after the KEYBOARD DCP statement and before the VIOTBL DCP statement If it is not arrange the order of the statements so that this requirement is satisfied If there is no COM SYS or VCOM SYS statement add these to your config sys file see the example for the proper syntax Be sure these statements are between the KEYBOARD DCP and VIOTBL DCP entries Modify the COM SYS statement using the values you recorded in Step 4 DEVICE C OS2 BOOT COM SYS x yyyy n DEVICE C OS2 MDOS VCOM SYS Where x is either 1 2 3 or 4 COM4 is recommended yyyy is the I O Port Address in Hexadecimal of the modem n is the IRQ number of the modem Example DEVICE C OS2 BOOT COM SYS 4 F400 11 DEVICE C OS2 MDOS VCOM SYS Step 10 Save the new config sys file Check that the installation diskette has been removed from the
33. tesenseeennaees 25 AT Commands Affecting ITU T V 90 Operation csseeeseteeeeeeees 26 Help and Service Information cccccsccssseeeeesseeeeneeeeessseeeeneeeeeenseeeeees 28 General Troubleshooting TIPS 2 cccecccccsccecesseececeeeeeeeseeeeseeeeessaeeeteneeetees 28 Reconfiguring a Windows Dial Up Networking Connection 2 1cc00 30 Notices 2 eeeceeceeseeeeeeeeeeeeeeees Declaration of Conformity TeleCOMMUNICATIONS Regulations ceeeececeeeeneeeeeeeeentneeeeceeensneeeeeeeenneees 32 Proprietary Notice and Disclaimer Unless otherwise noted this document and the information herein disclosed are proprietary to Ac tiontec Electronics Inc Any person or entity to whom this document is furnished or who otherwise has possession thereof by acceptance agrees that it will not be copied or reproduced in whole or in part nor used in any manner except to meet the purposes for which it was delivered The information in this document is subject to change without notice and should not be construed as a commitment by Actiontec Although Actiontec will make every effort to inform users of sub stantive errors Actiontec disclaims all liability for any loss or damage resulting from the use of this document or any hardware or software described herein including without limitation contingent special or incidental liability PC is a trademark of IBM Corporation MS DOS Windows 3 10 Windows 3 11 Windows 95 Windows 98 and Wind
34. urn device ON devices to receptacles to outlet GIS Doty Tey pm yh 5 ag aul Tl Tag 1 In the U K by law the telephone cable must be connected after the power cord To Disconnect Turn everything OFF First remove power Remove signal cables Remove all cables cord from outlet from receptacles from devices zO DEN E S Z nel ae 2 In the U K by law the power cord must be disconnected after the telephone line cable 7 sis fe DANGER Electrical current from power telephone and communication cables is hazardous To prevent shock hazard connect and disconnect cables as shown below when installing moving or opening the covers of this product or attached devices The power cord must be used with a properly grounded outlet To avoid shock hazard The power cord must be connected to a properly wired and earthed receptacle e Any equipment to which this product will be attached must also be connected to properly wired receptacles lt Donot connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm DANGER When using your telephone equipment basic safety precautions should always be fol lowed to reduce the risk of fire electrical shock and injury to persons including the following e Never install telephone jacks in wet locations unless the jack is specifically desi
35. widest range of supported operating systems DOS Windows 3 1x 95 98 and NT OS 2 UNIX Linux Modem does not rely on the host CPU to perform any internal functions Package Contents Before you begin the installation of the modem make sure that you have the fol lowing items that were included with your package A 56K PCI Internal Modem This User s Manual Telephone cord Installation diskette or CD ROM Software License Agreement As you examine these items look for any physical damage Retain your proof of purchase and packaging material in the event that you need to return your 56K PCI Internal Modem p Installing the Modem System Preparation Before you begin the installation of your 56K Internal PCI Modem all currently installed modems should be removed This will help prevent hardware conflicts between the new modem and any previously installed modems For Windows 95 98 NT Before you physically remove the old modem go to Start Settings Control Panel and double click the Modems icon This will bring up the Modems Properties screen Find your old modem listed in the General window of Modems Proper ties Click once to highlight the modem and then click the Remove button Click OK when done Shutdown Windows turn off the computer and remove the old modem For DOS Windows 3 1 OS 2 Warp UnixWare and Linux There are no special system preparation procedures required for these operating
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